Important Information
Network Disk Recorder
WJ-NX300K
WJ-NX300K/G
Model No.
Network
Disk Re
corder WJ
-NX300
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Safety Information
WARNING:
: Frame or chassis symbol
•This apparatus must be earthed.
•Apparatus shall be connected to a main socket outlet with a
protective earthing connection.
•The mains plug or an appliance coupler shall remain readily
operable.
•To prevent fire or electric shock hazard, do not expose this
apparatus to rain or moisture.
•The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases,
should be placed on the apparatus.
•All work related to the installation of this product should be
made by qualified service personnel or system installers.
•For PERMANENTLY CONNECTED APPARATUS provided neither with an all-pole MAINS SWITCH nor an all-all pole circuit
breaker, the installation shall be carried out in accordance
with all applicable installation rules.
•The connections should comply with local electrical code.
: Alternating current symbol
For Denmark, Finland, Norway, Sweden
In English: “The equipment must be connected to an earthed
mains socket-outlet”.
In Danish: “Apparatets stikprop skal tilsluttes en stikkontakt
med jord, som giver forbindelse til stikproppens jord”.
In Finnish: “Laite on liitettävä suojakoskettimilla varustettuun
pistorasiaan”.
In Norwegian: “Apparatet må tilkoples jordet stikkontakt”.
In Swedish: “Apparaten skall anslutas till jordat uttag”.
For U.S. and Canada:
WJ-NX300K
For Europe and other countries:
WJ-NX300K/G
CAUTION:
Before attempting to connect or operate this product, please
read the label on the bottom.
UL listed model No.:
WJ-NX300K
For Canada
CAN ICES-3(A)/NMB-3(A)
CAUTION
For U.S.A.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be
required to correct the interference at his own expense.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol,
within an equilateral triangle, is intended to
alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient
magnitude to constitute a risk of electric
shock to persons.
FCC Caution: To assure continued compliance, (example use only shielded interface cables when connecting to
computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate
this equipment.
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the appliance.
For U.S.A.
The model number and serial number of this product may
be found on the surface of the unit.
You should note the model number and serial number of
this unit in the space provided and retain this book as a
permanent record of your purchase to aid identification in
the event of theft.
Power disconnection. Unit with or without ON-OFF switches
have power supplied to the unit whenever the power cord is
inserted into the power source; however, the unit is operational only when the ON-OFF switch is in the ON position.
Unplug the power cord to disconnect the main power for all
units.
2
Model No.
Serial No.
Safety Information (continued)
For U.K.
FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT
CAREFULLY.
This appliance is supplied with a moulded three pin mains plug for your
safety and convenience.
A 5 amp fuse is fitted in this plug.
Should the fuse need to be replaced please ensure that the replacement
fuse has a rating of 5 amp and that it is approved by ASTA or BSI to
BS1362.
or the BSI mark
on the body of the
Check for the ASTA mark
fuse.
If the plug contains a removable fuse cover you must ensure that it is
refitted when the fuse is replaced.
If you lose the fuse cover the plug must not be used until a replacement
cover is obtained.
A replacement fuse cover can be purchased from your local Panasonic
Dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE
SOCKET OUTLET IN YOUR HOME THEN THE FUSE SHOULD BE
REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.
THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT
OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET.
How to replace the fuse
The location of the differs according to the type of AC mains plug (figures A and B).
Confirm the AC mains plug fitted and follow the instructions below.
Illustrations may differ from actual AC mains plug.
Open the fuse cover with a screwdriver and replace the fuse and close
or attach the fuse cover.
Figure A
Figure B
3
Safety Information (continued)
Important safety instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation holes. Install in accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider
than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart
is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
S3125A
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
4
Contents
Safety Information.................................................................................................................... 2
Important safety instructions..................................................................................................................................................... 4
Introduction............................................................................................................................... 6
Preface....................................................................................................................................................................................... 6
Features..................................................................................................................................................................................... 6
Standard accessories................................................................................................................................................................ 8
About the user manuals............................................................................................................................................................. 8
System requirements for a PC................................................................................................................................................... 9
Trademarks and registered trademarks..................................................................................................................................... 9
GPL/LGPL................................................................................................................................................................................ 10
Copyright................................................................................................................................................................................. 10
Disclaimer of warranty............................................................................................................................................................. 10
Network security...................................................................................................................................................................... 11
Limitation of liability................................................................................................................................................................. 11
About Additional Camera Kit (option)...................................................................................................................................... 11
About Secure Communication Kit (option).............................................................................................................................. 11
About the business intelligence function (option).................................................................................................................... 12
About the RAID function (option)............................................................................................................................................. 12
Precautions............................................................................................................................. 13
Major operating controls and their functions...................................................................... 16
Front view................................................................................................................................................................................. 16
Inside the front cover............................................................................................................................................................... 17
Rear view................................................................................................................................................................................. 18
User/Host management......................................................................................................... 20
When operating from a PC via a network................................................................................................................................ 20
Troubleshooting...................................................................................................................... 21
Specifications......................................................................................................................... 23
5
Introduction
Preface
The network disk recorders WJ-NX300K and WJ-NX300K/G (hereinafter, recorders) equipped H.265 CODEC and are designed
for use within a H.265 surveillance system, and record images/audio from up to 32 network cameras (hereinafter, cameras) on
the hard disk drives (HDDs). Number of cameras to be used in the system (16 cameras in basic system) can be increased to 32
(maximum) by purchasing the Additional Camera Kit (WJ-NXE30, WJ-NXE30W).
The additional RAID kit (option) enables operation of Mirroring (RAID 1, hereinafter RAID 1)/RAID 5/RAID 6 with one recorder.
This recorder can connect the extension unit WJ-HXE400 (option) up to two and support up to 22 HDDs.
This recorder supports connection with a monitor equipped with the HDMI (High-Definition Multimedia Interface) connector.
Connection using an HDMI cable (optional) offers display of playback/live images with superior quality.
It is possible to display images from multiple cameras, switch those images and perform basic operation of the camera.
Features
High-definition image monitoring is available
Images from up to 32 cameras with the image capture size of 4K (3840 × 2160) can be saved as video data.
This recorder also supports the HDMI output to 2 monitors that can display recorded images and live images from the cameras
in high definition.
Quick setup and operations
By connecting the mouse (accessory) to this recorder, quick operations are available while viewing a monitor.
By using "Easy Start" which realizes quick setup, the cameras are automatically recognized and settings can be configured
without operations from a PC*1.
Recorded images can easily be searched using calender or time line.
*1 A PC will be necessary for some of the camera settings and to use the user manual and to view the setting version.
RAID function
The additional RAID kit (option) enables operation of RAID 1/RAID 5/RAID 6 with one recorder.
Connection of extension units
This recorder can connect the extension unit WJ-HXE400 (option) up to two units.
The copy port equipped
You can copy the images recorded on the camera with an external hard disk drive and USB memory in less than half the time of
the previous model*2.
The copied images can be played, printed or saved using the dedicated viewer software.
*2 Comparison with WJ-NV300 series
6
Introduction (continued)
System Configuration
Main monitor (HDMI)
Sub monitor (HDMI)
Sub monitor (BNC)
The sub monitor
only displays
live images.
Powered
speaker
Network camera (× 32 max.)
Network
PC
7
Introduction (continued)
Standard accessories
CD-ROM*1..................................................................................................1 pc.
Mouse.........................................................................................................1 pc.
Installation Guide.........................................................................................1 pc.
Quick Reference Guide................................................................................1 pc.
Warranty (provided with WJ-NX300K)..........................................................1 pc.
Activation Key Card.....................................................................................1 pc.
Label*3........................................................................................................1 pc.
Terminal Plug (10 pin)..................................................................................1 pc.
Terminal Plug (11 pin)..................................................................................1 pc.
Cable Clamp (for fixing the terminal block cables)........................................1 pc.
Power cord clamp.......................................................................................1 pc.
Dust caps for the front USBs*2....................................................................2 pcs.
Power cord (WJ-NX300K)...........................................................................1 pc.
Power cord (WJ-NX300K/G)........................................................................2 pcs.
HDD fixing screw.........................................................................................16 pcs.
*1 The CD-ROM contains the operating instructions (PDFs). Make sure to read them when installing or setting the recorder.
*2 Put the dust caps for the front USBs on the front copy port and mouse connection port to prevent dust brought by fan's
intake while you are not using a mouse or an external storage device.
*3 This label is the same one found on the surface of this product. Keep it in view when installing this product in the rack.
About the user manuals
There are 4 manuals provided for the WJ-NX300K, WJ-NX300K/G as follows.
Installation Guide (Printed):
Important Information (this document):
Operating Instructions (PDF):
Quick Reference Guide:
Contains procedures how to install/connect this product, and descriptions of easy
configurations.
Contains preface, precautions, and major operating controls and their functions and
specifications.
Contains descriptions of how to operate this product with a PC.
Refer to the Panasonic support website (https://security.panasonic.com/download/).
Contains descriptions of how to operate functions frequently used.
Adobe® Reader® is required to read the PDF files on the provided CD-ROM. When Adobe® Reader® is not installed on the PC,
download the latest Adobe® Reader® from the Adobe web site and install it.
"NX300" shown in the instructions and illustrations used in these operating instructions indicate the WJ-NX300K, WJ-NX300K/G.
Refer to "readme.txt" on the provided CD-ROM for further information about the dedicated software (option) that receives and
displays the event and error information, compatible cameras and their versions.
Refer to the Panasonic support website (https://security.panasonic.com/support) for latest information about the compatible
cameras and functions to be added or changed by firmware upgrade.
The external appearance in the document may differ from the actual product within no influence range on operation due to
improvement of the product.
8
Introduction (continued)
System requirements for a PC
It is recommended to operate this unit using a PC that meets the following system requirements.
OS:Microsoft® Windows® 7*1, Microsoft® Windows® 8.1, Microsoft® Windows® 10
Web browser:
Windows® Internet Explorer® 11 (32-bit)
CPU:Intel® CoreTM i7-860
Memory:
4 GB or more
Monitor:
1024 × 768 pixels or more, 24-bit True color or better
Network interface:
10BASE-T/100BASE-TX/1000BASE-T 1 port
Audio:
Sound card (When using the audio function)
Others:
CD-ROM drive: It is necessary to refer to the operating instructions on the provided
CD-ROM.
DirectX® 9.0c or later
Adobe® Reader® : CD-ROM drive: It is necessary to refer to the operating instructions on the provided CD-ROM.
*1Windows® XP compatibility mode is unavailable.
Important:
• Refer to the Panasonic support website (https://security.panasonic.com/support) for information about the latest operation
verification of the supported operating systems and web browsers.
• If using a PC that does not meet the above system requirements, it may cause problems such as slow imaging or the
browser becomes inoperable.
Microsoft® Windows® RT, Microsoft® Windows® 7 Starter and Microsoft Edge are not supported.
• When using Microsoft® Windows® 8.1, use it in the desktop. The software cannot be used in the Modern UI design.
Note:
• Refer to "Notes about versions of Windows®/Internet Explorer®" (PDF) on the provided CD-ROM for further information about
system requirements for a PC and precautions when using Microsoft® Windows® or Windows® Internet Explorer®.
Trademarks and registered trademarks
• Adobe, Acrobat Reader and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
• Microsoft, Windows, Internet Explorer, ActiveX, and DirectX are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
• Intel and Intel Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries.
• HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
• All other trademarks identified herein are the property of their respective owners.
9
Introduction (continued)
GPL/LGPL
• This product contains software licensed under GPL (GNU General Public License), LGPL (GNU Lesser General Public
License), etc.
• Customers can duplicate, distribute and modify the source code of the software under license of GPL and/or LGPL.
• Refer to the "readme.txt" file on the provided CD-ROM for further information about the source code of the software contained in this product and copyright notice comprised in the GPL/LGPL software.
• Please note that Panasonic shall not respond to any inquiries regarding the source code.
Copyright
Except for open source software licensed under GPL/LGPL and so on, distributing, copying, disassembling, reverse compiling
and reverse engineering of the software provided with this product are all expressly prohibited. In addition, exporting any software provided with this product violating export laws is prohibited.
Disclaimer of warranty
IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR
REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
(1) ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
(2) ANY INCONVENIENCE, LOSS, OR DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE
USER;
(3) ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE
PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE MALFUNCTION OR TROUBLE;
(4) INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR CAUSE
INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
(5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM
COMBINED BY THE DEVICES OF THIRD PARTY;
(6) ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATIO AS A PHOTOGRAPHED
SUBJECT DUE TO VIOLATION OF PRIVACY CONCERNING A SURVEILLANCE CAMERA'S PICTURE OR SAVED DATA,
FOR SOME REASON (INCLUDING USE WHEN USER AUTHENTICATION ON THE AUTHENTICATION SETTING SCREEN IS
SET TO OFF), BECOMING PUBLIC OR BEING USED FOR ANY PURPOSE;
(7) LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE (INCLUDING INITIALIZATION OF THE PRODUCT DUE TO
FORGOTTEN AUTHENTICATION INFORMATION SUCH AS A USER NAME AND PASSWORD).
10
Introduction (continued)
Network security
As you will use this unit connected to a network, your attention is called to the following security risks.
① Leakage or theft of information through this unit
② Use of this unit for illegal operations by persons with malicious intent
③ Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.
• Use this unit in a network secured by a firewall, etc.
• If this unit is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or
other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.).
• Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and
password set by using user authentication.
• Apply measures such as user authentication to protect your network against leakage or theft of information, including image
data, authentication information (user names and passwords), alarm mail information, FTP server information and DDNS
server information.
• After the unit is accessed by the administrator, make sure to close the browser.
• Change the administrator password periodically. Keep the authentication information (your user name and password) in a
safe place free from public view.
• Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons with malicious intent.
Limitation of liability
THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR
NON-INFRINGEMENT OF THE THIRD PARTY’S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.
CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION
AND/OR THE CORRESPONDING PRODUCT (S).
About Additional Camera Kit (option)
Number of cameras to be used in the system (16 cameras in basic system) can be increased to 24, 32 (maximum) by purchasing
the Additional Camera Kit (WJ-NXE30, WJ-NXE30W: option). Refer to following table regarding camera numbers.
Additional Camera Kit
WJ-NXE30, WJ-NXE30W
NX300 only
(No additional license)
one Additional Camera Kit
(one additional license)
two Additional Camera Kit
(two additional licenses)
up to 16 cameras
up to 24 cameras
up to 32 cameras
About Secure Communication Kit (option)
Registering a license of a secure communication kit (option) to the recorder enables secure communication* with cameras. Each secure
communication kit differs in the number of cameras that can be registered as shown in the table below. Use several licenses as necessary.
* Encrypted communication using an electronic certificate.
WJ-NXS01, WJ-NXS01W
WJ-NXS04, WJ-NXS04W
WJ-NXS16, WJ-NXS16W
WJ-NXS32, WJ-NXS32W
1 camera
4 cameras
16 cameras
32 cameras
11
Introduction (continued)
About the business intelligence function (option)
Registering the license of the additional business intelligence kit WJ-NXF02, WJ-NXF02W (option) allows the recorder to detect
faces whose features are similar to the registered faces by comparing face images in live image with the registered face images
(face matching function). The statistical processing for the results of the face matching will also become available and it displays
the result on the main monitor connected with the recorder.
About the RAID function (option)
Registering the license of the additional RAID kit WJ-NXR30, WJ-NXR30W (option) into the recorder, enables operation of RAID 1/
RAID 5/RAID 6 mode.
12
Precautions
Grounding
The power plug of this product is 2-prong plug equipped
with a grounding terminal. Use this product after confirming
that grounding is properly installed.
If grounding is not installed properly, it may cause ground
leakage or damage the product resulting in electric shock.
• Contact the dealer for details. (The grounding installation
cost is not included in the price of this product.)
Refer installation work to the dealer.
Installation work requires technique and experiences. Failure
to observe this may cause fire, electric shock, injury, or damage to the product.
• Be sure to consult the dealer.
Do not disassemble nor alter this product.
Failure to observe this may cause fire or electric shock.
• Ask your dealer for inspection and repair.
Do not engage in work related to the installation and
wiring during the power is on.
Failure to observe this may cause fire or electric shock.
Do not insert any foreign objects.
Do not allow any foreign object or liquid such as water, a
metallic part, etc. to enter since it may cause fire or electric
shock.
• If it happens, disconnect the power plug from the electric outlet immediately and contact your dealer.
Hold the power plug to disconnect the power cord.
Do not pull the power cord since it can cause fire, electric
shock, etc.
Connect the power plug firmly.
If the power plug is not connected firmly, it can cause fire,
electric shock, etc.
• Do not use the damaged power cord and loose electric
outlets.
Stop the operation immediately when something is
wrong with this product.
When smoke goes up from the product or the smell of
smoke comes from the product, continued use will result in
fire, injury, or damage to the product.
• Turn off the power of this product immediately, and then
contact your dealer.
Do not connect to outlets or wiring device if their
ratings are beyond the specified rating.
If the rating goes over the specified rating such by putting
many loads on one electric outlet, it can cause generation of
heat resulting in fire.
Avoid placing receptacles that contain liquids such as
water on/near this product.
If liquid spills onto this product, it may cause fire or an electric shock.
• If it happens, disconnect the power plug from the electric outlet immediately and contact your dealer.
Do not strike or give a strong shock to this product
Failure to observe this may cause fire or electric shock.
Avoid placing this product in locations which are
subject to humidity and dust.
Failure to observe this may cause fire or electric shock.
Clean the power plug periodically to keep it dust free.
Dust can cause the insulation to be damaged and cause a fire.
• When cleaning, disconnect the power plug and wipe
with a clean dry cloth.
Do not block the ventilation holes.
Doing so can cause fire since it can raise the temperature
inside this product high.
Do not install this product in an unstable location.
Selecting an inappropriate installation surface may cause the
product to fall down or topple over, resulting in injury.
Do not touch this product, power cord and connected
cables when thunder is heard.
Failure to observe this may cause electric shock.
Do not connect/disconnect the power plug with wet
hands.
Failure to observe this may cause electric shock.
Avoid doing anything that can damage the power
cord/plug.
Do not damage, modify, forcefully bend, twist, stretch or
bundle the power cord, and do not put a heavy thing on the
power cord.
Using a damaged power cord can cause electric shock,
short circuit, fire, etc.
• Contact your dealer for repair of the power cord and
plug.
13
Precautions (continued)
Precautions for use
the end of their lifetime after 30000 hours of operation if
they have been used at the recommended ambient
temperature (approx. +25 °C {77 °F}).
• To prevent data loss from disk crashes, it is recommended to keep the ambient operating temperature at
approx. +25 °C {77 °F} and to replace them after around
18000 hours of operation.
You can check the operating time of each HDD in
"Operation" of the "HDD information" tab under
"Maintenance" under "Advanced" from the setup menu.
• When hard disk drive trouble occurs, replace it immediately. Contact your dealer about servicing.
When the product is accessible from the Internet
To prevent unauthorized access, note the following.
• Leave user authentication turned on.
• Periodically change passwords that are used to access
the product.
Refer to the Operating Instructions (PDF) on the Panasonic
support website for information about how to change passwords.
Power source
The input power source for this product is 120 V AC 60 Hz
(WJ-NX300K), 220 V - 240 V AC 50 Hz/ 60 Hz (WJ-NX300K/G).
Do not connect to the outlet that provides the power to
equipment that requires a measurable amount of power
(such as a copy machine, air conditioner, etc.). Avoid placing
this product in locations where is subject to water.
* The provided power cord(s) is (are) dedicated to the use
with this product. Do not use with any other device. Also,
do not use any other power cord with this product.
About external storage devices (External HDD and
USB memory)
• An external hard disk drive or a USB memory that is
compatible with USB3.0 can be connected to the copy
port to use as the external storage device.
• Use external storage devices formatted in exFAT, FAT
(FAT16) or FAT32.
• USB media recognizable by the recorder can be formatted by the recorder. Refer to Operating Instructions
(PDF) for the format procedure.
• External storage devices requiring password authentication or a special driver or using an encryption function
cannot be used.
Ambient operating temperature
Use this product at temperatures between +5 °C to +45 °C
{41 °F to 113 °F}. Failure to do so may damage the internal
parts or cause malfunction.
* Performance and lifetime of hard disk drives are easily
affected by heat (used at high temperature). It is recommended to use this product at a temperature of approx.
+25 °C {77 °F}.
To cut the power supply
This product has no power switch. To cut the power supply,
unplug the power plug of the product from the AC outlet.
Install the AC outlet near the recorder to make it easy to plug
in and unplug the power cord. If the power cord cannot be
unplugged easily due to installation condition, connect the
power cord to an AC outlet via a distribution board circuit
breaker with a cut-off capacity.
Prevent condensation from forming
If this happens, it can cause malfunction.
Leave it switched off for around 2 hours in the following
cases.
• When this product is placed in an extremely humid
place.
• When this product is placed in a room where a heater
has just been turned on.
• When this product is moved from an air-conditioned
room to a humid and high-temperature room.
Built-in backup battery
• Do not expose the built-in battery to excessive heat such
as sunlight, fire, etc.
About the monitor
When displaying the same image on the PC monitor for a
long time, it may cause image burn-in on the PC monitor.
Hard disk drive (HDD)
• Hard disk drives are precision devices. Handle them with
care. It is possible to damage them if they are moved
while their motors are still running.
• Please be forewarned that any loss of information on the
HDD is not guaranteed under any circumstances.
• Do not move or install this product just after turning the
power on or off (for around 30 seconds.) The hard disk
drives are running.
• The HDD is consumable and the lifetime differs depending
on the operational environment. Write errors may occur
frequently after around 20000 hours of each HDD
operation and head and motor deterioration may occur
after around 30000 hours of operation. They will reach
Cleaning
• Turn the power off, and then use a soft cloth to clean
this product.
• Do not use strong or abrasive detergents when cleaning
the body.
• When using a chemical cloth for cleaning, read the caution provided with the chemical cloth product.
Product disposal/transfer
Images saved on the storage device used with this product
may lead to personal information leakage. When it is necessary to dispose or give this product to someone, even when
for repair, make sure that there is no data on the hard disk
drives.
14
Precautions (continued)
Indication label
Refer to the indication label placed on the surface of this
product for the equipment classification and power source,
etc.
AVC Patent Portfolio License
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT
PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
CONSUMER OR OTHER USES IN WHICH IT DOES NOT
RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO")
AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED
BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY
AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM
MPEG LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM
About reboot of this product
In the following cases, this product will automatically reboot
to continue recording.
• When the software of this product has detected the
internal error and reboot becomes necessary.
Disclaimer of warranty on recoded data
Panasonic assumes no responsibility or liability, directly or
indirectly, for failure of recording or editing including loss of
data due to any reason or cause which does not exclude
repair or maintenance of this product regardless whether the
subject is hard disk or other parts.
15
Major operating controls and their functions
Front view
①②
③
④⑤
⑥
⑦
⑧
⑨⑩
⑪
① Operation indicator [OPERATE]
Lights when the power is on.
In the RAID 5 mode, it indicates that the respective
hard disk drive is the first faulty drive.
In the RAID 6 mode, it indicates that the respective
hard disk drives are the first and second faulty drive.
Blinks red: Indicates that the respective hard disk drive
is faulty (which cannot be recovered even by replacing the hard disk drive)
In the RAID 1/RAID 5 mode, it indicates that the
respective hard disk drive is the second faulty drive.
In the RAID 6 mode, it indicates that the respective
hard disk drive is the third faulty drive.
Blinks orange: Indicates the drive in data recovery in
RAID 1/RAID 5/RAID 6 mode (it may appear that the
indicator lights orange when recovery is being processed at high speed)
② Error indicator [ERROR]
Blinks when an error that can become a problem for the
recorder to run the system occurs.
Blinks red: System error
Blinks orange: Thermal error, cooling fan malfunction, etc.
Shows a solid light when automatically reset from an
error status.
③ [HDD1] [HDD2] [HDD3] [HDD4]
HDD status indicator [STS]
Indicates the operational status of the respective hard
disk drive.
Lights green: Indicates that the power of the (formatted)
hard disk is on.
Blinks green: Indicates that the respective hard disk
drive is for playback use only.
(Recording is unavailable using the respective hard
disk drive.)
Blinks orange: Indicates that the respective hard disk
drive is currently being formatted, added, removed
or during the recognition process.
Blinks red: Indicates that formatting of the hard disk
drive has failed.
Off: Indicates that the power of the hard disk drive is off,
Indicates that the hard disk drive is not connected/
recognized.
HDD access/failure indicator (A/F)
Indicates the status (access/failure) of the respective
hard disk drive.
When an HDD failure (error) occurs during operation in
the RAID 1/RAID 5/RAID 6 mode, the indicator will light/
blink red.
Blinks green: Indicates that the respective hard disk
drive is being accessed.
Off: Indicates that the respective hard disk drive is not
being accessed.
Lights red: Indicates that the respective hard disk drive
is faulty (which can be recovered by replacing the
hard disk drive)
④ Recording indicator [REC]
Lights orange when recording is being performed.
⑤ Alarm indicator [ALARM]
Blinks when an alarm occurs, and lights when the alarm
output stops. This indicator will go off when the [Reset]
button (☞ Operating Instructions (PDF)) is clicked.
⑥ Front cover
⑦ Copy port (USB3.0) [COPY]
Connect an external storage device (external Hard disk
drive, USB memory) to this port and copy images and
audio recorded on the hard disk drive. An external
storage device can also be connected to the copy port
on the rear. Use either of them.
* Mouse connection is also available.
⑧ Mouse connection port (USB2.0) [MOUSE]
The provided mouse is connected to this port. A mouse
can be connected to the mouse connection port on the
rear. Use either of them.
16
Major operating controls and their functions (continued)
⑨ Buzzer stop button [BUZZER STOP]
Press this button to stop the buzzer that started sounding at an alarm/error occurrence. Refer to the Operating
Instructions (PDF) for further information about alarms
and errors.
⑩ Restart switch [RESTART]
Restarts the recorder. Insert a fine stick, like a paper clip
and keep pressing for more than 5 seconds.
⑪ Decorative cover
Inside the front cover
①
②
③
① HDD bracket screw
These are screws to fix the HDD bracket. The screws do
not detach from the bracket.
② HDD bracket
Install the HDD. Refer to "Installation of the hard disk
drive" in the operating instructions for the installation of
the HDD.
③ Screw hole for front cover screw
This is a screw hole to fix the front cover with a screw
attached after installing the front cover.
17
Major operating controls and their functions (continued)
Rear view
①
②
③
④
⑰
⑤
⑥
⑦⑧
⑨ ⑩
⑪
⑫
⑬ ⑭
① Alarm/Control connector B [B]
It is used when connecting an alarm, such as a buzzer
or a lamp, to external equipment.
The provided terminal plug (10 pin) is attached.
PC
Camera/PC
LAN (10/100/1000 BASE-T)
② Alarm/Control connector A [A]
It is used when connecting with an external device such
as a sensor or anti-theft door switch that output alarm
signals.
The provided terminal plug (11 pin) is attached.
Access indicator
Link indicator
⑨ Audio output connector (RCA pin jack)
[AUDIO OUT]
Connect such device as a powered speaker. Same
audio output to the main monitor will be output from this
connector.
③ Security wire hole
Mount the lock device for the anti-theft security wire.
④ Cable clamp fixing hole (for fixing the terminal
block cables)
This is a fitting hole for the cable clamp(provided) to tie and
fix the terminal block cables. Refer to ☞ page 19 for fitting.
⑩ Video output connector (BNC) [VIDEO OUT]
Connect a sub monitor (BNC) to this connector. Same
images output from the sub monitor output connector
(HDMI) will be output from this connector.
The default is NTSC output for WJ-NX300K and PAL
output for WJ-NX300K/G. The setup menu will not be
displayed.
⑤ Copy port (USB3.0) [COPY]
Connect an external storage device (external Hard disk
drive, USB memory) to this port and copy images and
audio recorded on the hard disk drive. An external
storage device can also be connected to the copy port
on the front. Use either of them.
* Mouse connection is also available.
⑪ Main monitor output connector (HDMI)
[A/V OUT MAIN]
This connector is used to connect to an HDMI-ready
monitor (the main monitor). It displays live images,
recorded images, or the setup menu of the recorder.
⑥ Mouse connection port (USB2.0) [MOUSE]
The provided mouse is connected to this port. The
mouse can be connected to the mouse connection
ports on the front. Use either of them.
⑫ Sub monitor output connecter (HDMI)
[VIDEO OUT SUB]
This connector is used to connect to an HDMI-ready monitor (sub monitor). Only the live images will be displayed.
⑦ Network port (PC port) [PC]
Connect the recorder with a PC via a network compatible with 10BASE-T, 100BASE-TX or 1000BASE-T. Use
this port when the cameras and the PC are connected
to different network.
⑧ Network port (Camera/PC port) [CAMERA/PC]
Connect the recorder with a PC and cameras via a
network compatible with 10BASE-T, 100BASE-TX or
1000BASE-T. When the port is being accessed, the
access indicator (green) blinks. When the port is being
linked, the link indicator (orange) lights.
⑮ ⑯
⑬ Cable clamps fixing holes
Fit the cable clamp (provided with the extension unit) to fix
the connection cable. Refer to the operating instructions
of the extension unit WJ-HXE400 for further information.
18
⑭ External storage connector [EXT STORAGE (5 V 50 mA)]
Connect the optional extension unit (WJ-HXE400) to this
connector using the dedicated connection cable provided
with the extension unit.
Make sure to connect the extension units in order from
external storage connector number 1.
Major operating controls and their functions (continued)
How to use the cable clamp (for
fixing the terminal block cables)
⑮ Power cord clamp mount
⑯ SIGNAL GND terminal [SIGNAL GND]
Connect this terminal with the SIGNAL GND terminals of
the devices in the system for signal ground. When
operating the recorder and the devices in the system
without signal ground, noise may be produced.
⑰ Power cord inlet [AC IN]
Connect the provided power cord to this inlet. The
power plug of the recorder is 2-prong plug equipped
with a grounding terminal.
①
How to prevent power cord
disconnection
①Insert the cable clamp (accessory) in the cable clamp
fixing hole.
Fix the power cord at 15 cm to 20 cm {5-7/8 to 7-7/8 inches}
from the connector with the provided power cord clamp
passed through the clamp mount.
②
②
Power cord clamp
③
①
Clamp mount
②Insert the terminal plugs into the Alarm/Control
connector A and B.
③Bundle the cables of the terminal plugs, tighten them
with the cable tie of the cable clamp (accessory) and
fix them.
①Pass the power cord clamp (accessory) through the
clamp mount.
②
15 cm ~ 20 cm
{5-7/8 ~ 7-7/8 inches}
②Tighten the power cord at 15 cm to 20 cm {5-7/8 to
7-7/8 inches} from the connector and fix it to the
clamp mount.
Cut the unnecessary part of the power cord clamp as
necessary.
19
User/Host management
It is necessary to register users who operate the recorder and hosts (PC) that accesses the recorder via a network such as a
LAN. Up to 32 users can be registered.
It is possible to register the following for the user information.
Item
Description
User name
User name is to be registered to log in to the recorder. The user name will be entered at the time
of login.
Password
Password is to be registered to log in to the recorder together with the user name. The password will be entered at the time of login.
Level
Users are classified into the following levels depending on the available operations.
Administrator/Manager/Operator/Viewer/Logged out
The administrators can perform all the configurations and operations. It is possible to select in
advance the functions that can be controlled by users at other levels. (☞ Operating Instructions
(PDF))
Priority level
Priority level indicates the operational priority. Users at each level are assigned the fixed priorities
ranging from "0" (Highest) to "4" (Low).
Administrator0
Highest
Manager
1
High
Operator
2
Viewer
3
Logged out 4
Low
When the two or more users at the same level perform the same operation, the recorder will be
controlled in accordance with the latest operation.
Default screen
Select a startup screen to be displayed on the main monitor or a PC screen after login from the
following.
When operating from a PC via a network
Operation of the recorder can be made using a PC via a network. Up to 16 hosts (PCs) can access the recorder at the same
time.
When another host (PC) tries to log in to the recorder after 16 hosts (PCs) have already logged in, the user with the lowest priority
will be logged out. When the user who is trying to log in has the same priority as the users who have already logged in, the user
whose login is the earlier is logged out.
When accessing the recorder from a PC via a network, the log-in authentication method is different as follows depending on the
"User authentication" settings of the "Basic" tab under "User management" under "Advanced" from the setup menu.
(☞ Operating Instructions (PDF))
User authentication setting
User/Host to log in
Off
Log in as an administrator.
On (default)
Log in as a registered user.
20
Remarks
The login window will be displayed.
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not
described below.
Symptom
Cause/solution
Power is not turned on.
• Is the power plug connected to the outlet firmly?
Confirm the cable is firmly connected.
• Check if the power cord is properly inserted into the power socket
of the recorder.
Check if it is connected firmly.
Camera images are not
displayed on the monitor.
−
19
• Is the lens cap of the camera detached from the camera?
Check whether the lens cap is removed.
−
• Is the power of the camera and connected devices on?
Check whether the power is supplied to the camera and the devices.
−
• Confirm that the cables are connected correctly and firmly.
Confirm the cables are firmly connected.
• Depending on the HDMI monitor, it may not be displayed properly.
Turn the monitor off and on and check whether it is displayed.
Installation
Guide
−
• Is the monitor luminance appropriately adjusted, or is the contrast
appropriately adjusted?
Check whether the settings are appropriate.
−
• Users who have logged into the system may not be authorized to
display the images from cameras.
Check the user level settings of these users.
Operating
Instructions
• This phenomenon is caused by dispersion of display area on the
monitor. This is not a malfunction.
−
• When a function to automatically enlarge the images in the connected monitor is enabled, some part of the images may not be
displayed depending on the photographic subject.
−
• Is the lens of the camera soiled with dirt or dust?
Check whether the lens of the camera is clean.
−
Part of the displayed image is
missing.
Image is blurred.
Cannot open the setup menu.
Ref. pages
• Users who have logged into the system may not be authorized to
display the setup menu.
Check the user level settings of these users.
• Isn’t it the sub monitor you are currently operating?
The setup menu cannot be displayed on the sub monitor.
Operating
Instructions
Installation
Guide
The images or embedded
characters displayed on the
monitor look blurry.
• Depending on the photographic subject or HDMI monitor that is
connected, images or embedded characters may look blurry. This
phenomenon is not trouble.
No alarm action is taken.
• Check if alarm input signals are properly input to the ALARM/
CONTROL connector at the rear panel.
Installation
Guide
• Are the settings of the alarm connector appropriate?
Operating
Instructions
• Is "Off" or "Recording only" selected for "Mode"?
Check whether the settings are appropriate.
Operating
Instructions
• Confirm that the camera is connected correctly and firmly.
Check the camera connection.
Installation
Guide
The "Communication error:
Cam.cc" indication is
displayed on the main monitor.
("cc" indicates the camera
number.)
• If the connection is appropriate, the cable may be broken or the
camera may be out of order. Consult the dealer.
21
−
−
Troubleshooting (continued)
Symptom
The "Thermal error" indication
is displayed on the main
monitor.
The clock of the recorder may
keep bad time.
Cause/solution
Ref. pages
• Check if the fan is malfunctioning.
Operating
Instructions
• Check if the recorder ventilation holes or cooling fan are blocked,
and also check for dust collected around the ventilation holes.
Installation
Guide
• The ambient operating temperature is +5 °C to +45 °C {41 °F to
113 °F}. The "Thermal error" is displayed based on the internal
thermal information of the HDD. If the "Thermal error" indication is
displayed, it is recommended to change the installation environment so that the ambient temperature is maintained at approx.
+25 °C {77 °F}. When the "Thermal error" indication is displayed
frequently, contact your dealer.
14
• The clock function of the recorder is accurate within ±30 seconds
per month.
To keep the correct recording, set the time periodically, or enable
the auto time adjustment function on the rear panel terminal, or
configure the system using the NTP function so as to keep the correct current time.
[HDD] indicator lights/blinks
red.
• The hard disk drive is faulty. Contact your dealer.
The error indicator blinks red.
• A system error occurred. Contact your dealer.
"Authentication error" of the
camera is displayed.
• Initialize the camera and retry the camera registration upon referring
to the operating instructions of the camera.
–
Installation
Guide
16
Installation
Guide
Inspect the power cord, power plug and connectors periodically.
Symptom
Cause/solution
The power cord insulation is damaged.
The power cord, plug and
connectors get hot during use.
The power cord gets hot when bent
or stretched.
• The power cord, connector, or power plug is damaged.
This may result in electric shock or a fire.
Unplug the power plug from the AC outlet immediately, and
refer to qualified service personnel.
22
Ref. pages
−
Specifications
• General
Power source:
Power consumption:
Ambient operating temperature: Ambient operating humidity:
Maximum operating altitude:
Recording compression method:
Dimensions:
Mass:
Finish:
WJ-NX300K: 120 V AC, 60 Hz
WJ-NX300K/G:220 V to 240 V AC, 50 Hz/60 Hz
WJ-NX300K: 72 W (144 VA)
WJ-NX300K/G:72 W (144 VA)
Main body:
+5 °C - +45 °C {41 °F - 113 °F}
Mouse (accessory): +5 °C - +40 °C {41 °F - 104 °F}
5 % to 90 % (non condensing)
2000 m {6562 feet} above sea level
H.265, H.264, JPEG
420 mm (W) × 88 mm (H) × 370 mm (D) (from rack mount bracket 350 mm)
{16-9/16 inches (W) × 3-7/16 inches (H) × 14-9/16 inches (D)} (excluding rubber feet
and projections)
Approx. 7.0 kg {15.5 lbs}
When four hard disk drives are installed: Approx. 9.5 kg {21.0 lbs}
Front view: Solid metallic coating, Resin
Top cover: Solid metallic coating, Zinc-coated steel
Rear view: Zinc-coated steel
• Hard disk drive (Contact your dealer about purchasing hard disk drives.)
Hard disk drive:
3.5-inch hard disk drive (Up to 4 hard disk drives can be installed.)
RAID 1 (Available only when 2 or more hard disk drives are installed.)
RAID 5 (Available only when 3 or more hard disk drives are installed.)
RAID 6 (Available only when 4 hard disk drives are installed.)
• Input/Output
Video:
Video output connector: 1 V [p-p]/75 Ω, ×1 (BNC)
Monitor (HDMI) connector: HDMI, ×2 (19 pin, type A)
Main monitor
3840 × 2160 (4K) p/30 Hz
3840 × 2160 (4K) p/25 Hz
1920 × 1080 p/60 Hz
1920 × 1080 i /60 Hz
1920 × 1080 p/50 Hz
1920 × 1080 i /50 Hz
Sub monitor
1920 × 1080 p/60 Hz
1920 × 1080 i /60 Hz
1920 × 1080 p/50 Hz
1920 × 1080 i /50 Hz
Audio:
Audio output connector: −10 dBv, 600 Ω, unbalanced ×1 (RCA pin jack)
Mouse connection port:
High-speed serial interface, 480 Mbps (theoretical value), USB2.0, ×2
Copy port:
High-speed serial interface, 5 Gbps (theoretical value), USB3.0, ×2
Alarm/Control connector A: Alarm input 1-9*1, Alarm output*2 (Terminal plug (11 pin) ×1)
Alarm/Control connector B:Network error output*2, Alarm reset input*1, Emergency recording input*1, HDD error/Recording
error output*2, Camera error output*2, Recorder error output*2, Face matching output*2, Time
adjustment I/O*1*2, +5 V output*3 (Terminal plug (10 pin) ×1)
Network port (Camera/PC): 10BASE-T/100BASE-TX/1000BASE-T (RJ-45) ×1
Network port (PC):
10BASE-T/100BASE-TX/1000BASE-T (RJ-45) ×1
Support protocols:HTTP, HTTPS, RTP, RTSP, TCP/IP, UDP/IP, FTP (Server), SMTP, NTP (Server, Client), DNS,
SNMP, POP3
*1 Non-voltage make contact input +3.3 V pull-up Approx. 23 kΩ
*2 Open collector output 24 V DC max., –200 mA max.
*3 +5 V ±0.5 V 200 mA max.
23
Specifications (continued)
• Option
Additional Camera Kit
Secure Communication Kit (license for 1 camera)
Secure Communication Kit (license for 4 cameras)
Secure Communication Kit (license for 16 cameras)
Secure Communication Kit (license for 32 cameras)
Additional Business Intelligence Kit
Additional RAID kit
Extension Unit
Rack mount bracket
WJ-NXE30, WJ-NXE30W
WJ-NXS01, WJ-NXS01W
WJ-NXS04, WJ-NXS04W
WJ-NXS16, WJ-NXS16W
WJ-NXS32, WJ-NXS32W
WJ-NXF02, WJ-NXF02W
WJ-NXR30, WJ-NXR30W
WJ-HXE400 (for WJ-NX300K)
WJ-HXE400/G (for WJ-NX300K/G)
WV-Q202
24
For U.S. and Canada:
For Europe and other countries:
Panasonic System Communications Company of North America,
Unit of Panasonic Corporation of North America
Panasonic Corporation
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Two Riverfront Plaza, Newark, NJ 07102-5490
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada
(905)624-5010
www.panasonic.ca
© Panasonic Corporation 2017
http://www.panasonic.com
Panasonic Corporation
Osaka, Japan
Authorised Representative in EU:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
L1017-1127
PGQP2560YA
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