We Focus We Deliver
Business IP Phone System
Product Range
www.zycoo.com
Company
ZYCOO is the leading developer of IP telephony devices and related systems, has devoted itself over the past years
to researching and developing powerful and scalable voice over IP (VoIP) solutions that mainly serve the small and
medium business/ enterprise markets.
The company’s product line includes a wide range of telephony systems and its surrounding software to enable
resellers and customers to implement turnkey VoIP systems or to design their own custom communications
solutions. Meanwhile, the company also offers many types of embedded hardware boards for original design
manufacturers (ODM) looking to incorporate these devices into their own solutions and distribution offerings.
Most importantly, all of these devices and services are offered at prices commensurate with the purchasing
power of SMBs.
Along with the deployment of distribution channels worldwide and branch offices in UK and UAE, Zycoo
products are available through our established distribution channels (about more than 90 countries and
regions); our customers will enjoy direct sales, tech-support, training, and after-sale service while using
Zycoo products and solutions.
Our Commission: We focus on customers’ needs to deliver valuable and reliable products to our customers.
UK
Poland:
R & D Center
UAE
India
C h in a
IP Phone System
CooVox Series
CooVox Series IP Phone System is the most innovative solution for VoIP telecommunication in SMB (Small and Medium-sized
Business) market. They provide not only traditional PBX functionality such as automated attendant and voicemail, but also offer
many advanced telephony features, including remote extensions, remote office connection, IVR, call recording, call detail
records (CDR)… All of these can serve to greatly enhance business operations and reduce operational costs.
CooVox is an upgraded version of CooVox and developed based on Asterisk 13. Hardware capacity has been increased and software
enhanced with additional application software and functionality.
Highlights
No License Fee
WebRTC & Web Dial
Web-Play of Recordings
Stronger Security for System Protection
Higher Capacity of Concurrent Calls, Call Queues, Conferences More
VPN Modes: L2TP/ PPTP/ OpenVPN/ N2N/ IPSec
CooVox Series IP PBXs: U20 V2/ U50 V2/ U80/ U100 V2
CooVox-U20V2
CooVox-U50V2 CooVox-U80
CooVox-U100V2
Concurrent Calls
Max. 15
Max. 30
Max. 60
Max. 100
Extension Users
Max. 30
Max. 100
Max. 200
Max. 500
36,000 mins (.gsm)
36,000 mins (.gsm)
90000 mins (.gsm)
4500000 mins (.gsm)
4000 mins (.wav)
4000 mins (.wav)
9000 mins (.wav)
450000 mins (.wav)
Conference Rooms
20
20
36
36
SDRAM
512MB DDR3
1GB DDR3
2GB DDR3L
4GB DDR3L
Memory (default)
8GB SD Card
8GB SD Card
16GB On board EMMC
16GB On board EMMC +
500GB Surveillance Hard Drive
Items
System
Capacity
Voicemail and
Recording
Hardware
Capacity
China
UAE
UK
Chengdu, China.
Dubai , UAE.
Doncaster, UK.
+86(0)28 85337096
+971 43552755
+44(0)1302773162
www.zycoo.com
zycoo@zycoo.com
IP Phone System
CooVox Series
Telephony Module
CooVox-U20V2
CooVox-U50V2
CooVox-U80
CooVox-U100V2
FXOS (1FXO+1FXS)
√
×
×
×
FXO-200 (2FXO)
√
×
×
×
FXS-200 (2FXS)
√
×
×
×
4FXO
×
√
√
√
4FXS
×
√
√
√
2FXOS (2FXO+2FXS)
×
√
√
√
1GSM
√
×
×
×
2GSM
×
√
√
√
4GSM
×
√
√
√
2WCDMA
×
√
√
√
4WCDMA
×
√
√
√
1PRI (E1/T1)
×
×
√
√
4BRI
×
×
√
√
Solution CooVox
UC510
CooVox-U20
CooVox-U50
Internet
Value-added Software
CTMS V2
Cloud Telephony Management System (CTMS) for CooVox V2
CTMS is a cutting-edge multiple location IPPBX integration technology. It’s an innovative solution for multi-site corporations to build their
own unified communication systems. Up to 30 ZYCOO CooVox-V2 series IPPBXs in different branch offices can be integrated in a single VoIP
phone network regardless of where they are physically located. Within the CTMS infrastructure phone calls from office to office are totally free
of charge, administration is also simple, secure and centralized based on a single Web GUI.
CTMS architecture
CTMS
WAN
PC
ITSP
FAX
IP Phone
CTN Shanghai
PWR
SYS
WA
SLNO TLAN
2
4
3
2 SL O T 1
1
CTMS = CTMC + CTN + SIP endpoints
CTMC:
4
3
2
1
C ooVox
IP P hone S y s tem
Cloud Telephony
Management Center.
Core
to
the
CTMS
infrastructure. It’s a complete software solution to be installed on a dedicated
server and deployed in the HQ of the corporation.
CTN: Cloud Telephony Node. ZYCOO CooVox-V2 series IPPBX running
CTN firmware. Updates CooVox system to be a CTN which will be installed in
each of the branch offices for connecting local extensions and trunk lines.
CTN NewYork
PWR
S YS
E TH
1
2
CTMC
G
P WR S YS
ET H US B
1
2
3
4
3
4 SLOT 1
1
2
CooVox
IP Phone
Sys tem
PC
SIP Endpoints: SIP endpoints are local extensions at the branch offices.
SLOT2
Desktop IP phones, soft phones on PC or smart phones can all be extensions of
the CTMS infrastructure.
CTN Chengdu
PC
IP Phone
Mobile Phone
IP Phone
Mobile Phone
Features and Benefits
} ROI for CTMS--the longer you use CTMS, the more money you will save.
License of CTMS is based on how many branch offices you have and once purchased the license is lifetime effective. There are no per
user license fees, feature license fees or any other additional costs. CTMS is free for 3 CTN nodes.
} Free calling from office to office.
Phone calls from office to office and therefore within the CTMS infrastructure are totally free of charge.
} Bridge outbound calls from any branch to PSTN
Outbound calls made through other nodes in same CTMS network, only pay for destination local call fees. That removes the long
distance or international call fees you would have paid without CTMS.
} Unified Extension
Identification Custom, unified
extension numbers.
i.e. UK branch extension: 44xxx
China branch extension: 86xxx
} Simple centralized administration
The whole CTMS infrastructure from HQ can be managed through a single
web interface. You don't have to hire IT teams or outsource maintenance for
your branch offices.
} Secure and private
CTMS infrastructure is secured by built in VPN facilities. The server and
IPPBX's are managed by the corporations themselves. No one outside this
infrastructure can gain access to any of your phone call services and data.
} Crystal clear call quality
Support for a wide range of audio codecs to meet different network conditions
and guarantee your phone call voice quality.
} Scalable
Every CTN in CTMS can be separately upgraded with very limited cost (mostly
for hardware only) so the system is fast and easy to upgrade. Future branch
offices can be easily connected to the existing CTMS infrastructure.
Value-added Software
CooBill
CooBill is a billing system developed by ZYCOO Europe and is designed to integrate with
CooVox Series IP Phone Systems.
This addon software allows for strict account management allowing enterprise level control over the
telecommunication system.
Key Features
Prepay & Postpay
Prepay: paid in advance. Recharge for each extension as required, and the outbound call will
be limited once it is out of credit;
Postpay: paid with limited credit. Set the call credit for extensions, once credit runs out then
recharge your extensions.
Flexible Rate for Extension
Set different rates for each extension and also select your local currency rate.
Real-time Billing
Real-time billing for each extension, and it's easy to check the call logs by filtering the date, time…
Centralized Account Management
Centralized management for all extensions includes unlock/ lock extensions for billing, set pay type, recharge for extensions, check
recharge history, call logs and statistics.
CooCall
CooCall App is the free softphone App based on Andriod and iOS and can be integrated with the Zycoo’s PBX platform. You
can now take your extension along with you from anywhere with internet connectivity for a mobile office solution.
Ease of use and configuration




Primary IP configuration for office network connection
Secondary IP configuration for mobile workforce (failover IP of VoIP
server)
Auto integration of phone contact book and PBX contact to Contact list
Busy Lamp Field allows users to view their contacts current status
Mobile working from anywhere






China
VoiceMail
Call waiting
Call transfer
Call recording
Three-way conference call
No cost for making or receiving calls via CooCall
UAE
UK
Chengdu, China.
Dubai , UAE.
Doncaster, UK.
+86(0)28 85337096
+971 43552755
+44(0)1302773162
www.zycoo.com
zycoo@zycoo.com
Unified Communication
UC Pro
COOVOX V2
AMI
UC Pro is a multi-platform CTI (Computer Telephony
Integration) product, that designed to help users make
optimal use of their telephone system. This is a powerful
unified communication software suite which allows users a
high level of integration, communication and collaboration
between their telephone system and their internal business
system.
-Get full control of their handset from computer.
-Integration with a wide range of CRMs
applications.
and
UC Pro Server
other
PC Client
PC Client
PC Client
Features
Preview Window Pop- up
Basic
Caller
Details
Call
Control
Activities
Caller ID
Receiving Forwarded Calls
For example
-- ( 01234)567 801 originally called Extension 202 and has been forwarded
to you.
-- Full details displayed on popup before you decide to answer the call.
Contact Searching
Search for contacts in any CRM database, shared phonebook or applications.
Who they wanted to talk to
Unified Communication
UC Pro
Presence
Check status of colleagues in the Presence window.
Right click on colleague and get a host of options such as pickup a
call or even check their call history (if allocated permissions)
Operator
Click- To- Dial
Quick Dial | Search & Dial | Recent Dial | Call History | Lync / S4B Dialing
Clipboard dialing | Web Page dialing | In-Application Dialing | Focus Dialing
Integration with a wide range of CRMs and other applications
China
UAE
UK
Chengdu, China.
Dubai , UAE.
Doncaster, UK.
+86(0)28 85337096
+971 43552755
+44(0)1302773162
www.zycoo.com
zycoo@zycoo.com
EX16S Expansion Box
CooVox Series
EX16S
CooVox EX16S is a FXS port expansion box
especially designed for ZYCOO CooVox series
IPPBX system. Each box provides 16 FXS
channels for connecting analog phones and fax
machines to your CooVox IPPBX system as
extensions through your LAN. It enables
analog extensions to have many IP extension
features.
EX16S is not a voice IP gateway, but is in fact superior to a voice IP gateway in that it is more reliable and much easier to work with.
Simple and centralized installation and management
Installing EX16S is a simple “plug-and-play” experience. EX16S should be installed in the same LAN as your CooVox V2 series IPPBX
system, the IPPBX will auto detect the EX16S boxes inside the local LAN and after a few simple configuration steps on the IPPBX, the
GUI the box will be ready to use.
Feature rich and ease of use
Analog extensions connected to EX16S box inherit nearly all innovative VoIP call features of the CooVox V2 series IPPBX
system. For example, one touch recording, 3-way conference call, call forward, DND, etc. Besides, EX16S can be managed by
administration feature codes from the analog phones.
Robust and reliable
EX16S has 1GHz A7 processor on board only to power 16 FXS ports which guarantees superior user experience. It is dedicated fo r
ZYCOO CooVox series which guarantees it will work seamlessly.
China
UAE
UK
Chengdu, China.
Dubai , UAE.
Doncaster, UK.
+86(0)28 85337096
+971 43552755
+44(0)1302773162
www.zycoo.com
zycoo@zycoo.com
EX16S Expansion Box
CooVox Series
Thinking Outside The Box! It’s not a FXS gateway!
CooVox EX16S is a 16 port FXS module, designed to help SME customers reduce their budget by not having to purchase expensive
replacement IP Phones and instead re-use their existing analog phones. Using a EX16S with CooVox system also avoids setup issues
when using third-party FXS gateway.
Not Just Money Saving!
An Intelligent Module
EX16S can be regarded as an intelligent telephony module for CooVox V2 series IPPBX . CooVox V2 IP PBX can
auto - detect EX16S when connected to LAN , and auto - provision to set up ready to work .
Expandable
Each EX16S connects to CooVox V2 system through your LAN and you can expand FXS ports by deploying several EX16S
boxes in your LAN until you fulfill all analog phones and Fax machines requirements.
A Managed Module
EX16S LED Indicators monitor its hardware and system status as well as 16 FXS ports and is centrally managed by your
CooVox IPPBX system.
Stable
High performance hardware platform and independent power supply unit dedicated for EX16S.
Rack - Mountable
EX16S is a rack-mountable module
Application Senario
China
UAE
UK
Chengdu, China.
Dubai , UAE.
Doncaster, UK.
+86(0)28 85337096
+971 43552755
+44(0)1302773162
www.zycoo.com
zycoo@zycoo.com
SIP Speaker
iSpeaker B20/C20
iSpeaker B20
( 10W Amplifier)
iSpeaker C20
( 3.5W Amplifier)
-Announcement only
-No support for PoE
-Announcement and Intercom
-Support PoE
SIP Speaker is a SIP audio system which provides an ideal and cost effective solution for Public Address System and offers
enhanced security allowing access control across multiple zones. With the combination of SIP and Multicast, there is the option of
sending public announcements to all the devices on the network or just to selected zones; and any IP Phone registered to the
same network can initiate a call to the SIP Speakers.
Aside from announcements, remote access to the web interface provides remote control and configuration of your iSpeaker if the unit is
located in other rooms or floors. Additionally there are 4 freely programmable pins that can be used for controlling the peripheral devices
around iSpeaker.
Basic Features
Support G.711, G.722, G.723, G.726, G.729 audio codecs
 Support SIP2.0 (RFC3261) and related RFC
protocol
 The DSP integrated echo cancellation and noise suppression provides clearer voice
 The simple intercom is supported by C20 with a 3.5mm standard I/ O interface
 Easy management and configuration from Web interface
 Support encrypted
communication
 Online update of software

Application Senario
Default PoE
iSpeaker C20
Loudspeaker
12V DC/2A
Adapter
iSpeaker B20
Paging Management System
IP PBX
Switch
PoE
Loudspeaker
IP Phone
IP Phone
Softphone
Support Channel
Looking for ZYCOO Support?
If you have any questions need support from us, you have following ways to get support from us:
1. Send your questions/problems as ticket to ZYCOO Help Center: https://helpcenter.zycoo.com
2. Join the training center to find the appropriate training strategy for yourself:
http://zycoo.com/html/Training_Center.html
China
UAE
UK
Chengdu, China.
Dubai , UAE.
Doncaster, UK.
+86(0)28 85337096
+971 43552755
+44(0)1302773162
www.zycoo.com
zycoo@zycoo.com
Zycoo Co., Ltd.
China
UAE
UK
Chengdu, China.
Dubai , UAE.
Doncaster, UK.
+86(0)28 85337096
+971 43552755
+44(0)1302773162
www.zycoo.com
zycoo@zycoo.com