User'

User’s Guide
DUOSONIC REMOTE TRAINING SYSTEM
Model: TRAINER200U
The features described in this User's Guide are subject to modifications without prior notice.
Welcome...
to your new Motorola DuoSonic Remote Training
System!
Thank you for purchasing the Motorola DuoSonic Remote Training System.
By emitting an ultrasonic sound that can be heard by your dog, yet
inaudible to the human ear, your new Duosonic Remote Training System will
provide a quick and effective means of solving common problem behaviors
and reinforcing basic obedience commands your dog already knows. You
can choose from three different training modes - Audible Tone only,
Vibration + Mild Ultrasonic Sound or Strong Ultrasonic Sound to match
your dog's personality.
Please retain your original dated sales receipt for your records.
For warranty service of your Motorola product, you will need to provide a
copy of your dated sales receipt to confirm warranty status. Registration is
not required for warranty coverage.
For product related questions, please call:
US and Canada 1-888-331-3383
Email: support@motorolamonitors.com
This User's Guide provides you with all the information you need to get the
most from the product.
Please read and follow the instructions in this User’s Guide along with the
Safety Instructions on page 6 before you using this product.
Got everything?
• 1 x Pet Collar Unit (with CR2450 button battery installed)
• 1 x Collar Strap
• 1 x Remote Control Unit (with CR2032 button battery installed)
Overview of the Pet Collar Unit
1 2 3
5
4
1.
2.
3.
Indicator LED
Lights up in green for 3 seconds
when the unit is powered on and
flashes slowly during standby.
Lights up in red when battery is low.
Flashes quickly in green and red
when delivering correction.
Power Key
Press and hold to power the unit
On/Off.
Indicator LED lights up in green for
3 seconds when the unit is powered
on.
Level Setting Key
Press and hold to enter Correction
Level setting.
There are 3 correction levels:
Level 1: Green LED
Level 2: Amber LED
Level 3: Red LED
4.
5.
Speakers
Delivers audible tone and ultrasonic
sound.
Battery Cover
Overview of the Remote Control Unit
3
1
2
1.
2.
Correction Key
Press to deliver correction to the Pet
Collar Unit.
There are 3 levels of correction:
Level 1: Audible Tone only.
Level 2: Vibration + Mild Ultrasonic
Sound.
Level 3: Strong Ultrasonic Sound.
Indicator LED
Lights up in Green when delivering
correction to the Pet Collar Unit.
3.
Battery Compartment Cover
How the Duosonic Remote Training System works
The Duosonic Remote Training System comes with a Remote Control Unit that
is paired with the Pet Collar Unit. When you press CORRECTION KEY on the
Remote Control Unit, a signal is sent to the Pet Collar Unit, which delivers
correction to your dog to assist you with shaping and modifying its behavior.
Your Duosonic Remote Training System provides 3 levels of correction (Level 1
- Audible Tone only, Level 2 - Vibration + Mild Ultrasonic Sound and Level 3 Strong Ultrasonic Sound) to match your dog's personality.
Important guidelines when using the Duosonic Remote Training
System
• Proper fit of the Pet Collar Unit is critical to the performance and
effectiveness of the Duosonic Remote Training System. If the fit is too loose,
your dog will not be able to feel the vibration of the Pet Collar Unit. If the fit is
too tight, it will irritate your dog’s skin.
• Tighten the collar high on your dog’s neck, tight enough that you can get
two fingers between the collar strap and your dog. It should not be able to
rotate around the neck.
• Do not make your dog wear the Pet Collar Unit for more than 12 hours
continuously to avoid skin irritation.
• Do not connect a leash to the Pet Collar Unit.
1.
2.
Safety Instructions .................................................................................... 8
Getting Started......................................................................................... 9
2.1
2.2
2.3
2.4
2.5
3.
Using the Pet Collar Unit ........................................................................ 14
3.1
4.
Powering On/Off the Pet Collar Unit ...................................................... 14
Training Your Dog with the Duosonic Remote Training System.......... 15
4.1
4.2
4.3
5.
6.
7.
8.
9.
Remote Control Unit Battery Installation ................................................... 9
Attach the Adjustable Strap to the Pet Collar Unit .................................. 10
Insert and Remove Battery on the Pet Collar Unit ................................... 10
Fit the Pet Collar Unit on your Dog’s Neck............................................... 12
Trim Away Excess Strap Length .............................................................. 13
Deliver Correction ................................................................................... 15
Select Correction Level or Training Mode............................................... 15
When to Increase Correction Level ........................................................ 16
Disposal of the Device (Environment)................................................... 17
Cleaning and Care ................................................................................. 18
Frequently Asked Questions ................................................................. 19
Troubleshooting ..................................................................................... 21
General Information ............................................................................... 22
7
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Table of contents
1. Safety Instructions
WARNING:
DO NOT USE ON AGGRESSIVE DOGS - This product is not for use on
aggressive dogs. If you are not sure if this product is suitable for your dog,
please consult a certified trainer or your veterinarian.
WARNING
The Duosonic Remote Training System is suitable for use on healthy, nonaggressive dogs to correct their behavior when used as described in this User's
Guide. Therefore, always read the instructions in this User's Guide carefully
before using the product.
• This product is not a toy. Do not allow children to play with it.
• This product is not a substitute for responsible supervision of your dog.
• This product should only be used with dogs that are over 6 months of age.
• Do not leave the unit unattended as your dog may chew on it and the
product can get damaged.
• Other dogs within the hearing range may be affected by the ultrasonic
sound.
• Power off the unit when it is not in use.
• Test this product and all its functions so that you are familiar with it prior to
actual use.
• Only use batteries of the same type. The Pet Control Collar uses a CR2450
replaceable battery and the Remote Control Unit uses a CR2032 replaceable
battery.
• Keep this User's Guide for future reference.
CAUTION
There is danger of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to their instructions.
8
Safety Instructions
2.1
ENGLISH
2. Getting Started
Remote Control Unit Battery Installation
The Remote Control Unit uses a CR2032 replaceable battery.
Small cross-head
screwdriver.
1.
2.
Use a small cross-head screwdriver to unscrew the battery compartment
cover as shown above.
Place the battery with positive pole (+) facing upwards in the
compartment.
+
3.
4.
Positive pole (+) of
the CR2032 battery
should be facing
upwards.
Close the battery compartment cover and gently tighten the screw in a
clockwise direction using a small cross-head screwdriver.
The Remote Control Unit goes into standby mode automatically once the
battery is installed.
Getting Started
9
2.2
5.
6.
Attach the Adjustable Strap to the Pet Collar Unit
With the front side of the buckle facing up, thread the strap through Slot 1,
moving it upwards towards Slot 2.
Continue to thread through Slot 2 horizontally and then move downwards
towards Slot 3.
Slot 2
Slot 3
7.
2.3
Slot 1
Continue to thread through Slot 3.
Insert and Remove Battery on the Pet Collar Unit
The Pet Collar Unit uses a replaceable battery (CR2450).
Unlock
1.
10
Turn the battery compartment cover to the unlock position
above to release and remove the cover.
as shown
Getting Started
Place the battery with negative pole (-) facing upwards in the battery door.
3.
Close the battery compartment cover and turn it to the lock position
shown below to lock it.
Lock
as
Battery Life
The average battery life is up to 3 months, depending on how often your dog
barks. The Indicator LED lights up in red when battery is low. To conserve
battery life, press and hold the POWER KEY
to power off the Pet Collar Unit
when it is not in use.
Getting Started
11
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2.
2.4
Fit the Pet Collar Unit on your Dog’s Neck
IMPORTANT
For effective and reliable operation of the Duosonic Remote Training System,
the Pet Collar Unit must be properly placed and fitted on your dog’s neck.
1.
2.
3.
4.
5.
6.
7.
Make sure that the Pet Collar Unit is powered off
(see “Powering On/Off the Pet Collar Unit” on
page 14).
Have your dog stand in a balanced position on a flat,
even surface.
Put the strap over your dog’s neck, centering the
Pet Collar Unit underneath its neck and making
sure that the Motorola logo is upright facing you.
String the end of the strap through the strap buckle.
Pull the end of the strap until the desired level of
tightness is reached and push the retainer bar
through the nearest strap hole.
Check to ensure that the Pet Collar Unit is in the
center underneath the neck of your dog.
Check the fit again after your dog has worn the collar for several minutes or
as your dog gets more comfortable with it.
NOTE
The Pet Collar Unit should fit snugly on your dog’s neck so that you can only fit
two fingers underneath it. It should not be able to rotate around the neck.
12
Getting Started
2.5
Trim Away Excess Strap Length
After you are satisfied with the fit of the Pet Collar Unit, you may want to trim
away some of the excess nylon strap.
1.
2.
3.
Mark the desired strap length with a pen. However, you may want to allow
for growth especially when your dog is young or may grow a thicker winter
coat.
Remove the Pet Collar Unit from your dog and trim away excess strap
length.
To seal the end of the strap, hold it about 1/4 inch away from a candle flame
or lighter until the edge melts away.
PLEASE USE CAUTION.
Getting Started
13
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If necessary, trim some of your dog’s hair where the collar makes contact with
the skin to allow for consistent performance.
3. Using the Pet Collar Unit
3.1
Powering On/Off the Pet Collar Unit
Press and hold the POWER KEY
on the Pet Collar Unit to power it on or off.
When powered on, the Indicator LED lights up in green for 3 seconds to indicate
that the unit is starting normal operation and is ready to be placed on your dog.
NOTE
After powering off the Pet Collar Unit, the smart system retains your last
programmed correction level or training mode.
14
Using the Pet Collar Unit
Your Duosonic Remote Training System provides 3 levels of correction or
training mode (Level 1 - Audible Tone only, Level 2 - Vibration + Mild Ultrasonic
Sound and Level 3 - Strong Ultrasonic Sound). Every dog is different. You can’t
determine the right correction level or training mode for your dog by their size
or breed. Dog temperaments, sensitivity and personalities are all different, so
you will need to conduct some experiments to see which level or mode is right
for your dog.
4.1
1.
Deliver Correction
Press
on the Remote Control Unit.
The Indicator LED on the Pet Collar Unit flashes quickly in green and red
when delivering correction.
4.2
Select Correction Level or Training Mode
There are 3 levels of correction level or training mode.
Level
1
2
3
1.
2.
Press and hold the LEVEL SETTING KEY on the Pet Collar Unit for
2 seconds, and the unit will confirm the current level of correction after
5 seconds.
Short press the LEVEL SETTING KEY to adjust the level of correction
(from 1 to 3 in cyclic order).
The Indicator LED flashes in the following order to indicate the level of
correction:
Level
1
2
3
What it does....
Delivers Audible Tone only.
Delivers Vibration + Mild Ultrasonic Sound.
Delivers Strong Ultrasonic Sound.
Indicator LED
Flashes in Green
Flashes in Amber
Flashes in Red
Training Your Dog with the Duosonic Remote Training System
15
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4. Training Your Dog with the Duosonic Remote
Training System
3.
4.3
Press and hold the LEVEL SETTING KEY for another 3 seconds to confirm
the level that you have selected on step 2 above.
When to Increase Correction Level
When you are trying to change your dog’s behavior around a heavy distraction
where your dog is too excited to feel the Vibration + Mild Ultrasonic Sound
delivered at Level 2, such as jumping on a visitor at the door, you will need to
increase the correction level to Level 3 to have your dog respond when it is really
distracted or excited.
16
Training Your Dog with the Duosonic Remote Training System
ENGLISH
5. Disposal of the Device (Environment)
At the end of the product lifecycle, you should not dispose of
this product with normal household waste. Take this product to
a collection point for the recycling of electrical and electronic
equipment. The symbol on the product, user's guide and/or
box indicates this.
Some of the product materials can be reused if you take them to
a recycling point. By reusing some parts or raw materials from used products
you make an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
Dispose of the battery pack in an environmentally-friendly manner according to
your local regulations.
Disposal of the Device (Environment)
17
6. Cleaning and Care
Cleaning and care
• Clean the Pet Collar Unit with a soft, slightly damp cloth weekly.
• Check your dog’s neck area for irritation and wash neck weekly.
• Every effort has been made to ensure high standards of reliability of your
Duosonic Remote Training System. However, if something does go wrong,
please do not try to repair it yourself – contact Customer Service for
assistance.
18
Cleaning and Care
Will the Duosonic Remote Training System be effective on my dog?
• The Duosonic Remote Training System is designed to be a convenient and
effective training device on all healthy breeds and sizes. However, it should
not be used on aggressive dogs.
• The Duosonic Remote Training System may not work on dogs that have
hearing problems or are suffering from hearing loss.
Is the Duosonic Remote Training System appropriate and humane?
• Yes. The Duosonic Remote Training System is designed to get your dog’s
attention, not to punish it. However, the initial correction may startle your
dog.
What is meant by ultrasonic sound?
• Humans can only hear sounds at a frequency up to a maximum of 20kHz,
whereas dogs can hear up to 60kHz. As such, dogs are sensitive to certain
sounds that are undetectable to us. The ultrasonic sound waves released by
our Duosonic Remote Training System are at frequencies that are audible by
dogs. While it may be startling to your dog, it is totally harmless and does not
cause any pain or damaging effect.
How long does my dog need to continue wearing the Pet Collar
Unit?
• Once your dog is trained and has been obeying your commands, it does not
have to continue to wear the Pet Collar Unit. However, you can consider
reinforcing the training with the Pet Collar Unit from time to time.
Can the Duosonic Remote Training System be used on all dogs
regardless of age?
• Ideally, your dog should at least be 6 months old and should be able to
recognize basic obedience commands such as “Sit” or “Stay” before using
the Duosonic Remote Training System.
Frequently Asked Questions
19
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7. Frequently Asked Questions
What is the range of operation of the Duosonic Remote Training
System?
• The range of operation is up to 100 yards line of sight. It varies according to
the position you are holding the Remote Control Unit, the weather, terrain,
transmission from other radio devices, etc.
How long can I continue to deliver ultrasonic correction to my dog?
• The maximum duration is 5 seconds. You can press and hold
the time-out duration.
20
again after
Frequently Asked Questions
ENGLISH
8. Troubleshooting
When your dog does not seem to respond to the Ultrasonic
Correction
• Make sure that the Pet Collar Unit is properly fitted on your dog. Loosely
fitted collar will affect performance. For proper fit, the collar should be snug,
yet loose enough to allow two fingers to fit between the strap and your dog's
neck.
• Make sure that there is good skin contact where the Pet Collar Unit touches
the neck area. If necessary, trim your dog’s hair to ensure good contact.
• If you are certain that your dog is gets the correction, however is still not
responding, try the next level higher.
• Check if the battery has drained out.
• If your dog still does not respond, contact Customer Service at
1-888-331-3383.
When the Pet Collar Unit does not seem to respond to the Remote
Control Unit
• Make sure that the Pet Collar Unit is powered on (see “Powering On/Off the
Pet Collar Unit” on page 14).
• Make sure that the batteries are inserted properly (see “Remote Control Unit
Battery Installation” on page 9).
• If the Pet Collar Unit still does not respond, contact Customer Service at
1-888-331-3383.
Troubleshooting
21
9. General Information
lf your product is not working properly....
1.
Read this User's Guide.
2.
Contact Customer Service:
US and Canada 1-888-331-3383
Email: support@motorolamonitors.com
Consumer Products and Accessories Limited Warranty
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International LTD ("BINATONE").
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product ("Product") or certified accessory ("Accessory") sold
for use with this product that it manufactured to be free from defects in materials
and workmanship under normal consumer usage for the period outlined below.
This Warranty is your exclusive warranty and is not transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will BINATONE do?
BINATONE or its authorized distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that does not conform to this Warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.
22
General Information
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
General Information
23
ENGLISH
What Other Limitations Are There?
Products Covered
Consumer Products
Length of Coverage
One (1) year from the date of the
products original purchase by the first
consumer purchaser of the product.
Consumer Accessories
Ninety (90) days from the date of the
accessories original purchase by the
first consumer purchaser of the
product.
Consumer Products and Accessories The balance of the original warranty or
that are Repaired or Replaced
for Ninety (90) days from the date
returned to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorised Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorised service centres, are excluded from coverage.
24
General Information
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
Email: support@motorolamonitors.com
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or staff
of BINATONE, that may have been made in connection with the said purchase.
Manufacture Date: as the serial number (please open the battery cover, it is
shown on the inside of the device.)
General Information
25
ENGLISH
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched board serial numbers;
or (d) nonconforming or non-Motorola branded housings, or parts, are excluded
from coverage.
FCC, ACTA and Industry Canada (IC) regulations
WARNING
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
NOTE
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. This device complies with
Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause
undesired operation of the device. This Class B digital apparatus complies with
Canadian ICES-003.
26
General Information
RF Frequency Band
434MHz
Modulation
Amplitude Shift Keying
Operating Temperature
5ºC to 45ºC
Remote Control Unit
Power
CR2032 Lithium Battery 3.0V
Collar Unit Power
CR2450 Lithium Battery 3.0V
Water Resistance
IP54
Compliance
FCC Part 15, ICES-003
General Information
ENGLISH
Technical Specifications
27
Manufactured, distributed or sold by
Binatone Electronics International LTD.,
official licensee for this product.
MOTOROLA and the Stylized M Logo,
are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC.
and are used under license. All other
trademarks are the property of their
respective owners.
© 2014 Motorola Mobility LLC.
All rights reserved.
US_EN Version 7.0
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