Network Management System: Industrial HiVision 5.1

User Manual
Network Management System
Industrial HiVision 5.1
Industrial HiVision
Release 5.1 04/2014
Technical Support
https://hirschmann-support.belden.eu.com
The naming of copyrighted trademarks in this manual, even when not specially indicated, should
not be taken to mean that these names may be considered as free in the sense of the trademark
and tradename protection law and hence that they may be freely used by anyone.
© 2014 Hirschmann Automation and Control GmbH
Manuals and software are protected by copyright. All rights reserved. The copying, reproduction,
translation, conversion into any electronic medium or machine scannable form is not permitted,
either in whole or in part. An exception is the preparation of a backup copy of the software for
your own use. For devices with embedded software, the end-user license agreement on the
enclosed CD/DVD applies.
The performance features described here are binding only if they have been expressly agreed
when the contract was made. This document was produced by Hirschmann Automation and
Control GmbH according to the best of the company's knowledge. Hirschmann reserves the right
to change the contents of this document without prior notice. Hirschmann can give no guarantee
in respect of the correctness or accuracy of the information in this document.
Hirschmann can accept no responsibility for damages, resulting from the use of the network
components or the associated operating software. In addition, we refer to the conditions of use
specified in the license contract.
You can get the latest version of this manual on the Internet at the Hirschmann product site
(www.hirschmann.com).
Printed in Deutschland
Hirschmann Automation and Control GmbH
Stuttgarter Str. 45-51
72654 Neckartenzlingen
Germany
Tel.: +49 1805 141538
Industrial HiVision Rel. 5.1 - 02-04/2014
039 515-011-02-0414 – 16.04.2014
Contents
Contents
1
The Management Tool
11
1.1
Integration of third-party devices
12
1.2
Enhanced auto-topology discovery
13
1.3
MultiConfig™ for network installation
14
1.4
MultiConfig™ for live operation
15
1.5
Engineered through experience
16
1.6
30 days free trial
17
2
Installation
19
2.1
System Requirements
20
2.2
Installation
2.2.1 Installation under Windows
2.2.2 Installation under Linux
22
24
26
2.3
Update
2.3.1 Updating under Windows
2.3.2 Updating under Linux
29
29
29
2.4
Maintenance
31
2.5
Starting
2.5.1 Starting under Windows
2.5.2 Starting under Linux
32
32
34
2.6
Deinstallation
2.6.1 Deinstallation under Windows
2.6.2 Deinstallation under Linux
35
35
35
3
Preparation
37
3.1
Outside the program
38
3.2
Network structure
3.2.1 Advantages of the hierarchical network structure
3.2.2 Application Example
3.2.3 Configuration of the application example
3.2.4 Status display of the subdomains
39
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3.3
Program default settings
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Contents
4
Interface of the program
49
4.1
Main window of Industrial HiVision
50
4.2
Menu bar
4.2.1 File
4.2.2 Edit
4.2.3 View
4.2.4 Configuration
4.2.5 Tools
4.2.6 Help
52
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61
4.3
Tool bar
4.3.1 Edit mode
4.3.2 Preferences
62
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65
4.4
Event line
4.4.1 Number of events
4.4.2 Types of events
4.4.3 Acknowledge events
4.4.4 Properties of an event
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4.5
Folder frame
72
4.6
Navigation field
76
4.7
Detail display
4.7.1 Detail display – Topology
4.7.2 Detail display – List
4.7.3 Detail display - Devices
4.7.4 Detail display - Ports
4.7.5 Detail Display – Links
4.7.6 Detail display - Properties
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4.8
Event list
87
4.9
To navigate with the Keyboard
4.9.1 Navigating in a table
4.9.2 Changing the frame
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5
Creating a network plan
91
5.1
Device detection
92
5.2
Assigning device icons
95
5.3
Device arrangement
5.3.1 Creating a network plan
5.3.2 Moving devices into the network plan
5.3.3 Creating new devices
5.3.4 Arrange devices in the detail display
4
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Contents
5.3.5
5.3.6
5.3.7
5.3.8
Naming devices and ports
Copying devices
Devices with multiple IP addresses
Creating a link
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5.4
Device connection
5.4.1 Automatically displaying the topology
5.4.2 Connecting devices manually
5.4.3 Reshaping a connection line
5.4.4 Specifying the line thickness
5.4.5 Other connections
5.4.6 Detecting a connection to another folder
5.4.7 Specifying connection properties
5.4.8 Link types
5.4.9 Representation of the connection medium
105
105
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110
111
5.5
The Network changing over time
5.5.1 Adding devices with HiDiscovery
5.5.2 Adding devices with network scan
5.5.3 Adding devices manually
5.5.4 Startup procedure for Hirschmann devices
5.5.5 Interrupting device monitoring
5.5.6 Removing devices
112
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115
5.6
Network Documentation
5.6.1
Saving Industrial HiVision projects
5.6.2 Saving reporting data
5.6.3 Exporting the content of the detail display
5.6.4 Printing the content of the detail display
5.6.5 Exporting the event list
5.6.6 Printing the event list
5.6.7 Creating device documentation
5.6.8 Printing or exporting the MAC/IP address assignment
5.6.9 Printing or exporting the status configuration
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6
Configuring the network
6.1
Using the dialog box
6.1.1 Description of the menu tree
6.1.2 Description of the object frame
6.1.3 Description of the function frame
6.1.4 Description of the control elements
122
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126
6.2
Examples for using the multi-configuration
6.2.1 Same contact person on multiple devices
6.2.2 Software update on similar devices
6.2.3 Restarting multiple devices
6.2.4 Loading/saving the configuration for multiple devices
6.2.5 Configuring a trap destination on multiple devices
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Contents
6.2.6 Saving support info for multiple devices
6.2.7 Configuring firewall rules on multiple devices
6.2.8 Configuring the Industrial HiVision property
134
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137
7
Monitoring the network
7.1
Status configuration
140
7.2
Status determination
7.2.1 Trap destination address
7.2.2 Updating device status
141
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142
7.3
Status propagation
143
7.4
Management actions
7.4.1 Event actions
7.4.2 Time-linked actions
7.4.3 Industrial HiVision “I'm alive” event
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146
7.5
Time-related recordings
7.5.1 History
7.5.2 Reports
147
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148
7.6
User-defined properties
7.6.1 Description of user-defined properties
7.6.2 Application example for user-defined properties
151
151
151
7.7
Effect on system resources
7.7.1 Detecting utilization of system resources
7.7.2 Influencing utilization of system resources
7.7.3 Minimizing polling
7.7.4 Minimizing network load
154
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158
7.8
Process visualization systems
7.8.1 Link to process visualization system
7.8.2 Structure of the transfer data for OPC
7.8.3 Connection as ActiveX control element
7.8.4 Supported applications for ActiveX and OPC
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7.9
Remote access to Industrial HiVision
7.9.1 Web access to Industrial HiVision
7.9.2 App access to Industrial HiVision
7.9.3 Certificate for the https connection
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8
References
8.1
File
8.1.1
8.1.2
8.1.3
8.1.4
6
New project
New
Connect...
Open
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8.1.5
8.1.6
8.1.7
8.1.8
8.1.9
8.1.10
8.1.11
8.1.12
8.2
Edit
8.2.1
8.2.2
8.2.3
8.2.4
8.2.5
8.2.6
8.2.7
8.2.8
8.2.9
8.2.10
8.2.11
8.2.12
8.2.13
8.2.14
8.2.15
8.2.16
8.2.17
8.2.18
8.2.19
8.2.20
8.2.21
8.2.22
8.2.23
8.2.24
8.2.25
8.2.26
8.2.27
8.3
View
8.3.1
8.3.2
8.3.3
8.3.4
8.3.5
8.3.6
8.3.7
8.3.8
8.3.9
Save
Save as...
Export...
Export Events...
Print
Printing the event list
Exit and Stop Service
Exit
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181
Undo
Redo
Edit mode
Switch to the free version
Cut
Copy
Paste
Paste as link
Delete
Rename
Select all
Acknowledge Status Change
Manage
Unmanage
Set devices and port names
Set default device Icon
Device Documentation
Drawing Size
Background image
Find
Auto Topology
Auto Layout
Properties of a folder/device
Properties of a component detail
Properties of a connection
Adding a component detail to a port
Add to reporting
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Select VLAN
Protocol Statistics
Filter Events for Object
Back
Forward
Up
Home View
Set As Default Folder
Zoom
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Contents
8.4
Configuration
8.4.1 Monitor
8.4.2 PSM Manager
8.4.3 Reporting
8.4.4 Scheduler
8.4.5 Preferences
8.4.6 Status configuration
8.4.7 Scan Ranges
8.4.8 User defined properties
8.4.9 Multi-configuration
8.4.10 MAC/IP List
8.4.11 Refresh
8.4.12 IP Configuration
8.4.13 Trap destination
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8.5
Tools
8.5.1
8.5.2
8.5.3
8.5.4
8.5.5
8.5.6
8.5.7
8.5.8
8.5.9
Web interface
Device configuration
CLI
SNMP browser
Ping
HiDiscovery Scan
Scan Network
Demo network
Calculate Availability
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8.6
Help
8.6.1
8.6.2
8.6.3
8.6.4
8.6.5
8.6.6
8.6.7
Online help F1
Readme
Release notes
Tutorial
Online
Kernel Info
About
300
300
300
301
301
301
302
302
A
Appendix
A.1
FAQ
306
A.2
System requirements
307
A.3
Monitored properties
A.3.1 Monitored properties in the basic setting
308
308
A.4
CSV export
310
A.6
Ports used
312
8
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A.7
Maintenance
313
A.8
Literature references
314
A.9
Copyright of Integrated Software
315
B
Index
317
C
Readers’ Comments
321
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Contents
10
Industrial HiVision
Release 5.1 04/2014
The Management Tool
1 The Management Tool
Wherever individual network components are to be combined to create an
overall system, Industrial HiVision 5.1 is the ideal solution for configuring
and monitoring the administrable Hirschmann devices, including switches,
routers, EAGLE20 firewalls, wireless BAT units and products from various
manufacturers.
Designed for effective industrial supervision, Industrial HiVision can be easily
integrated into SCADA applications. It offers a built-in SNMP to OPC server.
The graphical user interface is available as an ActiveX control.
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The Management Tool
1.1 Integration of third-party devices
1.1 Integration of third-party
devices
Of course, network management software from a specific manufacturer of
network components is optimized for operating these components. In
comparison, a generic, manufacturer-independent network monitoring
system will only provide superficial product integration.
However, in the real world, networks are usually a heterogeneous
environment with devices from multiple manufacturers.
Industrial HiVision makes it easier for the network administrator to also
integrate non-Hirschmann products, as long as they are administrable. This
applies to components of the network infrastructure as well as field devices.
Managed products have a range of standard characteristics that can be
monitored, such as the device status. In addition, the direct standard
interface can be used to enter further device-specific information, such as the
long-term history and status messages. You decide for yourself how detailed
the monitoring of your application is to be.
Advantages:
 Monitoring and trend mapping for administrable devices from any
manufacturer
 Status display for your entire system
 Comprehensive network monitoring using a single network management
system.
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The Management Tool
1.2 Enhanced auto-topology
discovery
1.2 Enhanced auto-topology
discovery
To monitor an industrial network reliably, precise knowledge of the network
topology is essential. The network administrator should know how and where
which devices are linked to each other in order to manage a complex network
efficiently and perform any maintenance measures that are required.
Existing customers are already familiar with the intuitive Industrial HiVision
user interface.
This allows rapid visualization of the network topology. The standardized
LLDP protocol is used to scan network infrastructure components and the
received information allows Industrial HiVision to build a representation of the
network connectivity. End devices such as PLCs, I/O, and HMIs are also
detected and their location is accurately depicted on the graphical topology
map.
Industrial HiVision software enables you to detect unmanaged switches and
hubs and display their position within your network diagram. The software is
also able to determine the network topology of devices which are located
behind a router. This results in an increased level of topology detail.
Because industrial networks evolve over time, documentation can easily
become out of date. The auto-topology discovery function assists you to
know what is connected where in your network.
Key benefits:
 Network maps are created automatically, without manual intervention
 Topology maps are very accurate
 Network documentation is up to date
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The Management Tool
1.3 MultiConfig™ for network
installation
1.3 MultiConfig™ for network
installation
Many network infrastructure devices require identical configuration
parameters. But those parameters will differ from one network to the next.
Which redundancy protocol is required?
What is the temperature threshold of the devices?
Where is the time server located?
Should the web interface be disabled for live operation?
To which management station should alarms be sent?
Should unused ports be disabled?
The list goes on and on.
Configuring devices individually is a tedious task. A misconfiguration on a
single device can be very difficult to find. As a result, Site Acceptance Tests
will be prolonged or the network may be inoperable. MultiConfig™ helps
prevent these issues from happening.
The configuration tool allows you to configure the same parameters across
multiple devices simultaneously and it also shows you where there is an
inconsistency between parameter configurations. It works across different
types of devices, where those devices have parameters in common.
MultiConfig™ allows you to save multiple device configurations, both locally
and to a server, without touching each device individually.
Key benefits:
 Reduced network installation time
 Network infrastructure configuration consistency
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The Management Tool
1.4 MultiConfig™ for live operation
1.4 MultiConfig™ for live
operation
Throughout a network’s lifetime operation, it is necessary to carry out
repetitive but essential maintenance tasks. The threat of cyber attacks
means that responsible network administrators will change device
passwords regularly. Technology innovations can have great benefits for
your network and your company, but to take advantage of them you will need
to update your device firmware. And in the worst case scenario, if your
network breaks down, your support organization will need immediate access
to the current configuration files and event logs of your network devices.
Of course, for a small network, the above can be done by accessing each
device individually. But for both small and large industrial networks, network
security and availability are the ultimate goals. MultiConfig™ can fulfill the
above requirements with a few clicks of a mouse. As a result, network
administrators can meet their daily objectives with less effort and minimal
disruption.
Key benefits:
 Highest network availability.
 Least effort required for network administration and maintenance.
 Minimized operational disruption.
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The Management Tool
1.5 Engineered through experience
1.5 Engineered through
experience
Industrial HiVision 5.1 is the fourth generation network management
software from Hirschmann. We have built on our experience with previous
releases to evolve a product which is unique in the industrial space. Industrial
HiVision 5.1 encompasses the features and benefits of earlier versions.
These include:
Key benefits:
 Client/Server architecture
 Web browser client
 Edit and Run modes
 Network hierarchy display
 Global and individual status display and propagation
 Flexible event handling
 Customizable data acquisition
 Long-term trending
 Comprehensive export functions
 Asset Management
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Industrial HiVision
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The Management Tool
1.6 30 days free trial
1.6 30 days free trial
As a network administrator, you need cutting edge tools to help you meet
your targets. Hirschmann is famous for innovation. We are committed to
evolving Industrial HiVision to match our new hardware functionality, meet
the requirements of our customers, and exceed the demands of the Industrial
Ethernet marketplace.
Everybody knows, seeing is believing. Words cannot do justice to network
management software. Download Industrial HiVision, and test it free of
charge for 30 days at your convenience. Of course, longer evaluation periods
are available on request.
The current version 5.1 of Industrial HiVision is available for download at
www.beldensolutions.com.
Industrial HiVision
Release 5.1 04/2014
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The Management Tool
18
1.6 30 days free trial
Industrial HiVision
Release 5.1 04/2014
Installation
2 Installation
This chapter describes






The prerequisites for installing and operating the software
Installing the software
Updating the software
Maintaining the software
Starting the program
Deinstalling the software
You will find requirements for operating the software in the appendix (see on
page 20 “System Requirements”).
Note: Regarding security
Industrial HiVision helps to protect the edit mode of the user interface by
requesting a password.
When you login to your network management station as an administrator and
start the user interface of Industrial HiVision, then Industrial HiVision allows
you to switch directly to the edit mode. You can thus avoid having to enter a
password.
Note: Regarding security
The Industrial HiVision database contains the information for your Industrial
HiVision project.
To hinder the access to this file by means of selected access rights for the
directory <installation directory>\database.
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Installation
2.1 System Requirements
2.1 System Requirements
To install and operate Industrial HiVision you require:
 Hardware
 Processor
x86 compatible CPU, 1 GHz minimum
 RAM
at least 1 GB, 2 GB recommended.
Industrial HiVision requires approx. 300 MB free RAM. Another 500 kB
RAM is required for each detected agent. The network management
unit also requires RAM for the operating system and any additional
applications.
 Disk space
2 GB free.
 Monitor resolution
at least 1024x768 pixels.
 Operating system
 Windows XP, 32 Bit
 Windows 7
32 Bit
64 Bit
 Windows Server 2003, 32 Bit
 Windows Server 2008 R2
 PC Linux
32 Bit: Kernel 2.6, glibc 2.4
64 Bit: Kernel 2.6, glibc 2.4 (released for Debian 5.0)
 License
License keys for Industrial HiVision depend on the number of devices you
want to monitor.
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Installation
2.1 System Requirements
You can get license keys for 16, 32, 64, 128, 256, 512, 1024, 2048 and
4096 devices.
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Installation
2.2 Installation
2.2 Installation
Industrial HiVision consists of a number of components. A background
service performs in large parts the work.
This service has a close connection to a database containing the relevant
data for the settings of Industrial HiVision and the devices to be monitored.
When you reboot Industrial HiVision, Industrial HiVision gets the
configuration data from the database which were current when you last quit
the program.
Notification
Server
1
1
2
IP
Network
Management Station
Configuration
daten
read/write
Database
Services
Displaydata
User interface
Figure 1: Architecture
1 - SNMP Get/Set/Trap, HiDiscovery, Ethernet/IP, Modbus/TCP, Ping,
http, https,
2 - http, https
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Installation
2.2 Installation
The program Industrial HiVision, which you call up directly on the screen,
maintains a connection with the background service, from which it gets the
required data.
You can install Industrial HiVision additionally to a former release of Industrial
HiVision. If you start different releases simultaneously each release
maintains a connection to its own background service.
Industrial HiVision enables you to install
– the user interface (Industrial HiVision Client) and
– the service with the database (Industrial HiVision Server)
on different computers.
You can thus access a central network management station from different
locations with multiple user interfaces. The number of user interfaces that
can access a central network management station depends on the capacity
of the network management station. To avoid access conflicts, only one user
interface can access a network management station in the edit mode (see on
page 258 “Advanced:Program Access”)
However, you can access multiple decentral Industrial HiVision servers with
one user interface.
Note: Installing an external firewall with NAT between the service and the
user interface
In the external firewall you activate port forwarding for the connection port in
the service direction for the following ports:
 11156, Industrial HiVision proxy server for the communication between
the service and the user interface.
 11155, Industrial HiVision Web server to also open the user interface in
the browser.
(see on page 267 “Advanced:Services”)
Note: Installing a router between the service and the user interface
When entering the gateway IP address in the computer on which the service
is installed and in the computer on which you are operating the user interface,
pay attention that both computers are in different sub networks.
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Installation
2.2 Installation
Note: Industrial HiVision writes events (see on page 87 “Event list”) with
dates and times in the database. The time written refers to the time in the
system on which the service is running. When you start the user interface on
a computer in a different time zone, Industrial HiVision displays the event
times in the time zone of the computer on which the service is running.
 32- and 64-bit systems
Industrial HiVision is available to you as a 32-bit and 64-bit version.
The installation wizard automatically installs the version that suits your
operating system.
2.2.1
Installation under Windows
 Login with administration rights.
 To install Industrial HiVision, you insert the installation CD.
 Select 'Installation' and follow the instructions of the installation assistant.
Note: If you get the message Error during installation of
ikernel.exe, this means that the user does not have any administration
rights.
Depending on your selection, the installation assistant installs
 the Hirschmann Industrial HiVision Service 05.1 service with integrated
database (= Industrial HiVision Server) and
 OPC services,
 the Industrial HiVision Client (= user interface) program and
 the ActiveX control.
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Installation
2.2 Installation
If you want to connect to a SCADA system, you need the OPC services on
the Industrial HiVision server and/or the ActiveX control on the SCADA
system.
OPC services function as the data source for SCADA systems.
The ActiveX control visualizes the network in SCADA systems.
To perform a HiDiscovery scan, Industrial HiVision requires the WinPcap
program.
During the installation of Industrial HiVision, Industrial HiVision checks
whether a version of WinPcap installed on your PC fulfills the requirements
of Industrial HiVision. If not, you agree to the installation of WinPcap via the
installation wizard.
During the installation, you can select whether the Hirschmann Industrial
HiVision Service 05.1
 is started automatically when the program starts or
 is started automatically each time the computer is rebooted.
Note: You will find the status of the service in Windows XP under
Start:Control Panel:Administration:Services.
Here you can also terminate the service and restart it.
If you are running other resource-intensive programs on the computer, then
close the Industrial HiVision program and the “Hirschmann Industrial
HiVision Service 05.1” service. This service requires considerable computer
resources. When it starts, the Industrial HiVision program asks you whether
you want to start the service, and when you are leaving the program,
whether you want to close the service.
Note that when the service is switched off, there is no network monitoring,
which means that no events are recorded.
Note: In the default setting of the service properties on the “Logon” tab page,
no data exchange between the service and the desktop is permitted for
the local system account (Start:Control
Panel:Administration:Services, right-click on the “Hirschmann
Industrial HiVision Service 05.1” and choose Properties). This means that
you can start a program from Industrial HiVision (see on page 231
“Basics:Event Actions”) and that the process runs in the background, but that
the program is not visible on the monitor. Permitting the data exchange
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Installation
2.2 Installation
between the service and the desktop is a security risk, because this program
can then be started independently of the user who is logged on. So-called
Trojan horse attacks use this security gap. To automatically send a Short
Message Systen (SMS) or an e-mail when an event occurs, you do not need
a data exchange between the service and the desktop.
 Special features on Windows Server 2003
When installing Windows Server 2003, deselect the following
components:
 Share Point Services
 Exchange Server
 Active Directory
2.2.2
Installation under Linux
 Logon with the su command so that you have root access rights.
 To install Industrial HiVision, insert the installation CD.
 Mount the CD (some Linux systems do this automatically) in the directory
assigned to it, e.g. the directory /mnt/cdrom. If you have mounted the CD
in another directory, you replace this part of the path with the directory that
applies for you.
 Quit the current kernels.
 Start the installation script with the command
sh
/mnt/cdrom/Software/IndustrialHivision/linux/install.
sh
 Answer the questions of the installation script and follow its instructions.
If you do not answer a question of the installation script, then the
installation script selects the default answer.
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2.2 Installation
Example of a run of the installation script:
Welcome to Industrial HiVision
This script will install Industrial HiVision on your system.
You can abort the setup process anytime by pressing ctrl-c.
Do you wish to continue? [y]es, [n]o (default=no)
y
Please specify a destination directory for the installation
(default=/opt/ihivision5.1)
The directory /opt/ihivision5.1 does not exist.
Do you wish to create it? [y]es, [n]o (default=no)
y
Unpacking Industrial HiVision...
Running setup script...
*** Checking database user ***
*** Initialising installation directory ***
*** Initialising log directory ***
*** Configuring Services ***
*** Configuring Executables ***
*** Preparing Init Script ***
*** Industrial HiVision successfully installed ***
Industrial HiVision is now installed and ready for use.
 Start the Industrial HiVision service with the command
/etc/init.d/ihivision5.1 start
Industrial HiVision requires that you have logged on with su.
 You can quit the service with the command
/etc/init.d/ihivision5.1 stop
 You can restart the service with the command
/etc/init.d/ihivision5.1 restart
 You can check whether the service is running with the command
/etc/init.d/ihivision5.1 status
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Installation
2.2 Installation
To start the service when starting the operating system, you include the
service start in the init sequence of your system.
The various Linux distributions provide you with a whole range of options
for this.
For some start sequences compatible with Sys V, the installation copies the
start script ihivision5.1 into the init.d directory of the system.
Depending on your requirements, you can
– integrate this script into the various run levels or
– start it manually with the above command.
The Init script was developed and tested under Red Hat, Ubuntu/Kubuntu
and Mandriva Linux. Other distributions (such as Gentoo) use a different
script format and thus require different scripts.
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2.3 Update
2.3 Update
2.3.1
Updating under Windows
To update a version of Industrial HiVision already installed, you install the
new version as described on “Installation under Windows” on page 24.
During the installation, you can choose whether the installation routine
transfers the database contents from a previous installation into the new
installation.
If you want to transfer the database contents from an earlier version, you only
uninstall the earlier version after the update. Industrial HiVision permits the
installation of different versions on a PC.
Note: In order to correctly transfer the data from the previous version, the
installation routine terminates the previous version of the service, with your
permission, if it is still active. Therefore, there is no network monitoring during
the update procedure.
2.3.2
Updating under Linux
To update a version of Industrial HiVision already installed, you install the
new version as described on “Installation under Linux” on page 26.
During the installation, you can choose whether the installation routine
transfers the database contents from a previous installation into the new
installation.
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Installation
2.3 Update
If you want to transfer the database contents from an earlier version, you only
uninstall the earlier version after the update. Industrial HiVision permits the
installation of different versions on a PC.
Note: In order to correctly transfer the data from the previous version,
terminate the previous version before the installation, if it is still active.
Therefore, there is no network monitoring during the update procedure.
If multiple previous versions are installed, Industrial HiVision takes the data
from the latest previous version.
Note: During an update, Industrial HiVision can transfer the data from the
database of the previous version if the previous version is in the specified
installation directory.
Otherwise, you can use the interface functions “Save” on page 178 and
“Open” on page 178 to transfer the data.
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2.4 Maintenance
2.4 Maintenance
Hirschmann are continually working on improving and developing their
software. You should regularly check whether there is a new version of the
software that provides you with additional benefits.
You will find information about updates and upgrades on the Internet pages
of Hirschmann Automation and Control GmbH.
www.hivision.de
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Installation
2.5 Starting
2.5 Starting
2.5.1
Starting under Windows
During the installation, the program installation routine installs a program
symbol for the link to the program Industrial HiVision
 on the desktop and
 in Start:Programs:Hirschmann:Industrial HiVision5.1
 Start Industrial HiVision with a double-click on the program symbol on
your desktop, or by selecting the program symbol in your start directory.
When starting, Industrial HiVision looks for the server. If Industrial
HiVision does not find the server, Industrial HiVision opens a dialog for
entering the server IP address or the server name. If the server is located
on your local computer, you enter the name localhost.
Note: To be able to connect to the Industrial HiVision server from another
computer, you first permit remote access in the server settings (see on
page 267 “Advanced:Services”).
Figure 2: “Enter server address” window
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2.5 Starting
If Industrial HiVision finds the server to which Industrial HiVision was last
connected, Industrial HiVision connects to it again. If you want to connect to
a different server, you click on “Cancel” in the “Connecting to server...”
window. With File:Connect you open the dialog for entering the server IP
address.
Figure 3: “Connecting to server...” window
 Connecting to multiple servers
 To connect to multiple servers, you copy the program symbol and add
it again as a connection.
 Open the properties of the new program symbol by right-clicking on
the symbol and choosing “Properties”.
 In the “Destination” row, you enter a blank after
“C:\Programs\Hirschmann\Industrial
HiVision5.1\bin\HiVision.exe”, then the command line
parameter
-kernelHost <server name>. For <server name> you enter the
IP address or the name of your server.
Repeat these steps for every server you want to make a connection to.
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2.5.2
2.5 Starting
Starting under Linux
 Start the service before you start the graphic interface (see on page 26
“Installation under Linux”).
To be able to start Industrial HiVision from the graphic interface, you put an
icon on the desktop you are using (KDE, Gnome, etc.).
You will find a suitable image (ihivision_op32x32.png) in
/opt/ihivision5.1/lib.
By double-clicking on the icon, or with the command
/opt/ihivision5.1/bin/HiVision, any user can start Industrial
HiVision.
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2.6 Deinstallation
2.6 Deinstallation
2.6.1
Deinstallation under Windows
 Quit the program Industrial HiVision before you start the deinstallation.
 To deinstall Industrial HiVision, select
Start:Control Panel:Software.
 Select the program Industrial HiVision.
 Click on Change/Remove and follow the instructions of the deinstallation
routine.
2.6.2
Deinstallation under Linux
 Quit the Industrial HiVision program before you start the deinstallation.
 Logon with the su command so that you have root access rights.
 Quit the Industrial HiVision service with the command
/etc/init.d/ihivision5.1 stop
 Delete the /opt/ihivision5.1 directory with the command rm -rf
/opt/ihivision5.1
 Remove the ihivision start script from the run levels of your init sequence
(see on page 26 “Installation under Linux”).
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Installation
2.6 Deinstallation
Note: The database content and the licenses are lost during the
deinstallation.
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Preparation
3 Preparation
Before you start entering and monitoring your network, set up the necessary
or useful conditions.
 The necessary conditions include the accessibility of the devices to be
monitored and the related access authorization.
 The useful conditions are the settings related to the presentation, such as
color and font size.
 Create a data backup plan. Regularly export the data of your project. You
can thus recreate your project at any time, should adverse circumstances
damage the data stock.
The “Demo Network” program supplied allows you to simulate a network on
your computer in order to familiarize yourself with Industrial HiVision without
being connected to a network.
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Preparation
3.1 Outside the program
3.1 Outside the program
Industrial HiVision requires access to the devices to be monitored. Therefore
keep in mind:
 Your network management station has access rights to every device to be
monitored. This is the case if the IP address of your network management
station is entered as an IP address with access rights on the device to be
monitored.
Devices with any IP address have access to Hirschmann devices whose
configuration is set to the factory default.
 Your network management station is physically connected to every
device to be monitored, directly or indirectly via hubs and switches or
routers.
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3.2 Network structure
3.2 Network structure
Large data networks have hierarchical network structures. Industrial HiVision
is scalable and can be adapted to the hierarchical network structure.
Adapting to the hierarchical network structure means that you can set up a
network management station for each subdomain of your data network.
(see figure 41 “Domains”)
3.2.1
Advantages of the hierarchical network
structure
This hierarchical adaptation offers the following advantages to you:
 Load distribution
In very large data networks with extensive monitoring, you can easily
reach the limits of your system resources (see on page 154 “Effect on
system resources”). Through the use of multiple network management
stations, you can restrict the utilization of the data network and the
network management station to the domain limits. This significantly
increases the performance.
 Smaller projects
Smaller projects make it easier to get an overview.
 Organizational structure
Adapting your network management projects to your organizational
structure enables you to create and copy relevant projects individually.
 Central administration of Industrial HiVision licenses
 Concentrated display of the statuses of the subdomains
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Preparation
3.2.2
3.2 Network structure
Application Example
The following figure shows an application example of a hierarchical network
structure.
The network consists of the IT domain, with lower-level domains A1, A11,
and B1.
The IT network management station is in the IT network.
The A1 network management station is in production network 1.
The A11 network management station is in production subnetwork 11. An
A12 network management station could also be in production subnetwork 12.
In this case, the A1 network management station is the superdomain of the
A11 domain.
The B1 network management station is in distribution network 1.
The domains A1 and B1 are subdomains of the IT domain.
Industrial HiVision allows a nesting depth of 4 layers and 5 subdomains per
domain.
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3.2 Network structure
IT
A1
B1
A11
Figure 4: Domains
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3.2.3
3.2 Network structure
Configuration of the application example
The configuration of hierarchically arranged network management stations
comprises the following steps:
 Release subdomains
 Connect subdomains to superdomains
 Assign licenses from top to bottom
 Release subdomains
First you go into the hierarchical levels from bottom to top. In Industrial
HiVision, go into the subdomain interface and release access for the
superdomain on the next higher level.
The following instructions describe this process for the A11 subdomain.
 In the settings, choose Advanced:Services.
 Allow remote access with Industrial HiVision Proxy Server:Allow
Remote Access = true.
You open the dialog box for editing by double-clicking on the line.
 Select the subdomain interface with Global Settings:Subdomain
Interface Enabled = true.
You open the dialog box for editing by double-clicking on the line.
 Under Global Settings:Subdomain Password, enter a password with
which the superdomain can access this subdomain.
Requirement for the password: 8 to 16 characters.
You open the dialog box for editing by double-clicking on the line.
 Repeat these steps for the subdomains A1 and B1.
 Connect subdomains to superdomains
 To connect the A11 subdomain to the A1 superdomain, on the
superdomain A1 open the dialog "Add New Subdomain" with
File:New:Subdomain.
 Enter the IP address of the subdomain.
 Enter a name for the subdomain under which Industrial HiVision
displays the subdomain in the folder frame.
 Enter and repeat the subdomain password with which the
superdomain can access the subdomain.
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3.2 Network structure
Industrial HiVision shows the subdomain in the upper part of the folder
frame.
 Repeat these steps for the IT superdomain with the superdomains A1
and B1.
You can delete a subdomain from the folder frame by selecting the
subdomain and pressing the “Del” button.
 Assign licenses from top to bottom
Now you assign the Industrial HiVision licenses in the levels of the
hierarchy from top to bottom.
 In the IT super domain, enter your license key (see on page 241
“Basics:License”).
 To assign licenses to the subdomain A1, right-click the subdomain A1
in the folder frame of the IT superdomain.
In the "License Nodes to Subdomain" dialog, enter the number of
licenses you are leasing to subdomain A1.
The number of licenses for the subdomain A1 includes the number of
licenses that you further assign from superdomain A1 to subdomain
A11 in the next step.
 To assign licenses to the subdomain A11, right-click subdomain A11
in the folder frame of the A1 superdomain.
In the "License Nodes to Subdomain" dialog, enter the number of
licenses you are leasing to subdomain A11.
As an alternative, Industrial HiVision offers you the option to enter a
license key directly in the subdomain.
You will find an overview of the licenses assigned to subdomains in the
Settings:Basics:License dialog in the configuration settings (see on
page 241 “Basics:License”).
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3.2.4
3.2 Network structure
Status display of the subdomains
The superdomain determines the status of its subdomains and indicates this
status with color.
Color
Dark gray
Gray
Green can be configured in the initial settings
Yellow can be configured in the initial settings
Red can be configured in the initial settings
Table 1:
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Meaning
Subdomain cannot be reached
Status determination not available
OK
Warning
Error
Meaning of the status colors of the subdomains
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3.3 Program default settings
3.3 Program default settings
To take into account the individuality of every user, Industrial HiVision gives
you the option of entering settings relating to the presentation, the function
and the device detection.
 IP parameters
Enter the IP parameters of your network management station under
Configuration:Preferences:Management Station
(see on page 263 “Advanced:Management Station”).
 Device access
Industrial HiVision independently detects the delivery settings of
Hirschmann devices for the SNMP access.
If for security reasons you have already made changes to the SNMP
settings for the devices to be monitored, then enter the user names and
the passwords under
Configuration:Preferences:SNMP Configuration
(see on page 260 “Advanced:SNMP configuration”).
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3.3 Program default settings
 Discover Devices
Industrial HiVision gives you three options for detecting devices in the
connected network:
 Traps: Detecting devices using the alarm messages (traps) sent by
them. Keep in mind that your network management station is entered
as the trap destination address in every device to be monitored (see
on page 142 “Trap destination address”).
 HiDiscovery: Detecting devices by means of a query using the
HiDiscovery protocol. Select the relevant network card of the network
management station (see on page 263 “Advanced:Management
Station”).
On delivery, the HiDiscovery protocol on a new Hirschmann device is
active.
 Network scan: Discovering devices by means of an IP query for an
entered IP address range (see on page 92 “Device detection”).
Select the required method for device detection under
Configuration:Preferences:Detecting Devices
(see on page 226 “Basics:discover devices”).
 License
To be able to utilize the entire scope of the functions of Industrial HiVision,
enter your license key under
Configuration:Preferences:License
(see on page 241 “Basics:License”)
After a new installation or after an update, Industrial HiVision starts fully
functional for the duration of the free 30-day trial period.
After the free 30-day trial period, Industrial HiVision runs as a free version
(see on page 183 “Switch to the free version”).
After you enter a license key, Industrial HiVision runs as the licensed
version.
 Font size
Depending on the setting of your screen resolution, some of the text
displayed is too small or incomplete. Adapt the font size under
Configuration:Preferences:Device,,
Configuration:Preferences:Appearance
(see “Display:Device” on page 249 and “Display:Appearance” on
page 252).
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3.3 Program default settings
 Colors
The optimal signal effect of the display depends on your color sensitivity.
Select your color display under
Configuration:Preferences:Status colors
(see on page 254 “Display:Status Colors”).
 Devices and port names
Industrial HiVision enables you to choose the name of the device/port that
appears in the interface. Select the name of the device/port under
Configuration:Preferences:Device/Port Names
(see on page 271 “Advanced:Device/Port Names”).
 Default device icons
Industrial HiVision enables you to assign defined default icons to different
device types. Select device icons under
Configuration:Settings:Device Icons
(see on page 255 “Display: Device Icon”).
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Interface of the program
4 Interface of the program
This chapter describes the structure of the program interface. It provides you
with an overview to help you find your way in the graphic interface. You will
find a detailed description in the chapter “References” on page 175.
Expert knowledge of networks is not required to use Industrial HiVision.
The interface enables you to operate the program intuitively. It contains
elements of standard user interfaces, so you will be able to get started after
a brief familiarization phase.
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Interface of the program
4.1 Main window of Industrial HiVision
4.1 Main window of Industrial
HiVision
When you start Industrial HiVision, the main window appears on the screen.
It consists of the following parts:







Menu bar
Tool bar
Event line
Folder frame
Navigation field
Detail display
Event list
By positioning the mouse on a screen position in Industrial HiVision for a
short time, you open an information window with a small help text.
In the event list area, Industrial HiVision shows the time that is synchronized
with the system time of the computer. Industrial HiVision updates this time
every second.
If the time displayed matches the system time of the computer, you can
assume that the displayed content of Industrial HiVision is up to date.
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Interface of the program
4.1 Main window of Industrial HiVision
Figure 5: Main window
1 - Menu bar
2 - Tool bar
3 - Event line
4 - Folder frame
5 - Navigation field
6 - Detail display
7 - Event list
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Interface of the program
4.2 Menu bar
4.2 Menu bar
The menu bar is right at the top of the main window of the program. It gives
you support in importing, exporting, and creating new projects, in copying,
adding, and deleting data, and in changing the view and configuration. A help
menu is also provided.
The menu bar contains the following selection items:






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File
Edit
View
Configuration
Tools
Help
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4.2 Menu bar
Figure 6: Menu bar
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Interface of the program
4.2.1
4.2 Menu bar
File
The “File” menu item in the menu bar contains the following selection fields:













New Project
Run Setup Wizard
New
Connect...
Open... (Ctrl+O)
Save (Ctrl+S)
Save as...
Export...
Export Events...
Print... (Ctrl+P)
Print Events...
Exit and Stop Service
Exit (Ctrl+Q)
The key combinations in brackets allow you to start the selection items
without using the mouse.
Figure 7: Menu bar – file
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4.2.2
4.2 Menu bar
Edit
The “Edit” menu item in the menu bar contains the following selection fields:























Undo (Ctrl+Z)
Redo (Ctrl+Y)
Edit mode
Switch to the Free Version (available during the 30-day trial period)
Cut (Ctrl+X)
Copy (Ctrl+C)
Paste (Ctrl+V)
Paste As Link
Delete (Del)
Rename (F2)
Select All (Ctrl+A)
Acknowledge Status Change
Manage
Unmanage
Set Device and Port Names
Set Default Device Symbol
Device Documentation
Drawing Size
Background Image
Find... (Ctrl+F)
Auto Topology...
Auto Layout
Properties... (Alt+Enter)
The key combinations in brackets allow you to start the selection items
without using the mouse.
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Interface of the program
4.2 Menu bar
Figure 8: Menu bar – edit
4.2.3
View
The “View” menu item in the menu bar contains the following selection fields:
 Select VLAN
 Protocol Statistics
 Filter Events for Object
 Back
 Forward
 Up
 Home View
 Set As Default Folder
 Zoom
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4.2 Menu bar
Figure 9: Menu bar – view
4.2.4
Configuration
The “Configuration” menu item in the menu bar contains the following
selection fields:
 Monitor
This dialog gives you an overview of the setting of the monitored
components (see on page 215 “Monitor”).
 PSM Manager
Product-Specific Modules (PSMs) describe the properties of a device
which Industrial HiVision can read for monitoring or write to for
configuration.
The PSM Manager gives you the opportunity to update PSMs or import
additional PSMs beyond the ones included with delivery and remove them
again.
See “PSM Manager” on page 217.
 Reporting
The reporting function allows you to manage long-term statistics outside
the database of the network management system program.
See “Reports” on page 148.
 Scheduler
Scheduler offers the possibility of having repeating tasks of Industrial
HiVision carried out automatically.
See “Scheduling” on page 219.
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Interface of the program
4.2 Menu bar
 Preferences (Ctrl+E)
You use this selection field to enter settings for the configuration of
Industrial HiVision (see on page 225 “Preferences”).
 Status Configuration
With this dialog you can perform the status configuration of component
details for the devices in a device class, or for all devices.
 Scan Ranges
With this dialog you can enter the scan ranges for the device discovery.
 User-defined properties (see on page 151 “User-defined properties”)
With the “User-defined Properties” function, Industrial HiVision allows you
to include additional properties from the MIB of SNMP-capable devices in
the management.
 MultiConfig™
The multi-configuration function (MultiConfig™) allows you to perform
configurations on the device and in Industrial HiVision for:
– one or more devices
– one or more device properties, also device overlapping
– one or more device details, also device overlapping
 MAC/IP address assignment
MAC/IP list of the discovered devices.
 Refresh (F5) the properties or refresh device.
 IP Configuration
This dialog enables you to configure the IP parameters of a device
detected by HiDiscovery without an IP address, or to change IP
parameters already configured.
 Trap Destination
When the dialog is opened, Industrial HiVision queries the trap settings of
the device and displays whether the device sends traps to the IP address
displayed.
The key combinations in brackets allow you to start the selection items
without using the mouse.
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4.2 Menu bar
Figure 10: Menu bar – configuration
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Interface of the program
4.2.5
4.2 Menu bar
Tools
The “Tools” menu item in the menu bar contains the following selection fields:










Web interface
Device Configuration
CLI
Actions
SNMP browser
Ping
HiDiscovery Scan
Scan Network
Demo Network
Calculate Availability
You can activate menu items displayed in gray by selecting a device or
property that supports this function.
Figure 11: Menu bar – tools
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4.2.6
4.2 Menu bar
Help
The “Help” menu item in the menu bar contains the following selection fields:







Online help, (F1)
Readme
Release notes
Tutorial
Online
Kernel info
About
You can use the F1 key to start the online help without using the mouse.
 Online help (F1)
You select his field to start the online help of the program.
 About
You select this field to open a window with information on the program.
Figure 12: Menu bar – Help
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4.3 Tool bar
4.3 Tool bar
In the tool bar you can quickly access frequently used functions by clicking
on the relevant button.
The tool bar contains the following selection fields:












Back
Forward
Up
Home View
Undo
Search
Edit mode
Properties
WWW
Network Scan
HiDiscovery Scan
Preferences
Grayed-out selection fields cannot be used at the present time. This is the
case, for example, if you want to use “Up” to reach a higher level when you
are already on the highest level.
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4.3 Tool bar
Figure 13: Tool bar
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4.3 Tool bar
Edit mode
Industrial HiVision provides two operating modes.
You use the “Edit mode” button to switch between these two operating
modes.
 Edit mode
The edit mode allows you to edit settings in your network display and
settings for the monitoring functions.
You can restrict access to the edit mode with a password (see on
page 258 “Advanced:Program Access”).
Another way of restricting access to the edit mode is to use the time of
expiry. Here you can specify how long the edit mode is allowed to be
active (see on page 258 “Advanced:Program Access”).
 Run mode
The run mode is used exclusively for monitoring the network. Everyone
who has access to the network management station can monitor the
network with the settings entered in the edit mode.
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4.3 Tool bar
Preferences
By selecting the “Preferences” tool in the tool bar you open a window with the
following selection items:
 Basics
Under “Basics”
– you specify how Industrial HiVision will detect devices,
– you specify how Industrial HiVision reacts to events,
– you enter passwords for accessing devices,
– you manage your Industrial HiVision licenses.
 Display
The “Display” selection field enables you to specify the mode of
presentation for events, devices or text.
 Advanced
The “Advanced” selection field enables you to enter more comprehensive
configurations:
– Program Access,
– SNMP Configuration,
– Management Station,
– OCP-SNMP
– Services,
– External Applications,
– Device/Port Names.
– Load/Save
– 1:1 NAT Devices
– Mobile Devices
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Figure 14: Tool bar – Preferences
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4.4 Event line
4.4 Event line
The event line gives you information on events which are saved in the event
log (see on page 87 “Event list”) and which have not been acknowledged yet.
The number of events that have occurred is displayed in three fields, sorted
by type. You also get more detailed information on the events, which service
logged them, and when the events occurred.
In the case of an event of the error type, for example, the relevant fields in
the event line are colored. In the detail display, the device affected flashes
red, and in the event window the relevant event line is highlighted in red.
The user can change the standard settings for the display with color and
flashing by means of the Preferences menu item in the tool bar (see on
page 62 “Tool bar”).
Figure 15: Event line
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4.4 Event line
Number of events
The event line contains the number of unacknowledged events in the 3
information fields after the item “Events:”.
Industrial HiVision can assign one of the 3 evaluation types to an event:
 Error: (red symbol)
Industrial HiVision evaluates the event that has occurred as a severe
error.
 Warning: (yellow symbol)
Industrial HiVision evaluates the event that has occurred as an error that
can lead indirectly to a problem in your network.
 Info: (blue symbol)
Industrial HiVision evaluates the event that has occurred as a normal
operating condition.
Figure 16: Event line – events
For every new event that occurs, Industrial HiVision increases the relevant
counter by 1. When an event is acknowledged by the user, Industrial HiVision
reduces the relevant counter by 1.
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4.4 Event line
Types of events
In the three information fields after the item “Last most significant:”, the event
line contains more detailed information on the respective event.
Designation
Time
Source
Message
Table 2:
Meaning
Date and time of the event
Service, e.g. Industrial HiVision service
Type of event, e.g. “New device detected by ping”
Information in the event line
The last, most significant event is always displayed. If there is only
information, then the latest information for the relevant event is displayed. If
there are warnings too, then the latest warning for the relevant event is
displayed. If there are also errors, then the latest message for the relevant
event is displayed.
Figure 17: Event line – events – last most significant
For each new event occurring, the following is displayed:
 In the Time field, the related date and the time
 In the Source field, the name of the service which logged the event
 In the Message field, a detailed description of the event type
You get the full listing of the events in the “Event list” on page 87. You will find
the data from the event line in the columns of the event frame.
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4.4 Event line
Acknowledge events
Use the “Acknowledge” button in the event line to acknowledge the displayed
event after you have noted it. The “Ack.” field in the event list provides you
with another option for acknowledging events.
Figure 18: Event line – events – acknowledge
After the acknowledgment, the event line (see on page 69 “Types of events”)
displays the next event from the event log. You get the full listing of the
events in the (see on page 69 “Types of events”). Here you can also
acknowledge the relevant events in the “Ack.” (acknowledge) column.
When an event is acknowledged by the user, the relevant counter is
decreased by 1 (see on page 68 “Number of events”).
In the “Ack.” (acknowledge) column in the “Event list” on page 87, a green
checkmark is set or the event is hidden after you acknowledge it, depending
on the event filter selected.
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4.4 Event line
Properties of an event
By clicking with the right mouse button on the event line and selecting
“Properties...”, you open an information window with a text on the event
currently displayed.
Figure 19: Event line – Events – Properties
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4.5 Folder frame
4.5 Folder frame
In the folder frame of the Industrial HiVision program interface, you can move
around like in other standard user interfaces. You can create new folders and
move up and down within the hierarchy using the “back”, “forwards” or “up”
buttons in the tool bar (see on page 62 “Tool bar”).
 Back: go back to the last position
 Forwards: go forwards to the next position
 Up: go up one level
You can also access these functions under the “View” menu item in the menu
bar (see on page 56 “View”).
If you have divided your network into subdomains and configured them in
Industrial HiVision(see on page 39 “Network structure”), then Industrial
HiVision represents the domain structure in the top section of the folder
frame.
The folders and elements listed in the folder frame are indicated by a “+” sign
if they contain further subordinate elements or folders. To display them, you
click on this plus sign. The subordinate elements/folders are indicated by a
minus sign “-”.
To hide subordinate elements/folders again, you click on this minus sign.
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4.5 Folder frame
In its state on delivery, Industrial HiVision contains three folders:
 New Devices
In this folder, Industrial HiVision displays the newly-detected devices.
This is part of the software and therefore cannot be deleted. Industrial
HiVision does allow you to rename the folder.
 Unused Devices
Industrial HiVision does not monitor the devices in this folder.
This folder is part of the software and therefore cannot be deleted.
Industrial HiVision does allow you to rename the folder.
In order to decrease your network load, you can move devices which you
do not need to monitor into this folder. Industrial HiVision assigns the
device status “Unmanage” to devices in the “Unused Devices” folder.
To monitor a device again, move the device to the desired folder.
 My Network
Industrial HiVision provides this folder for you to create your own network
plan. You can rename or delete it and create new folders for your network
plans.
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Figure 20: Folder frame
Mark an element in the folder frame to get more detailed information in the
detail display (see on page 77 “Detail display”).
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Figure 21: Folder frame – folder structure
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4.6 Navigation field
4.6 Navigation field
You can use the navigation field to move around the topology display (see on
page 77 “Detail display”).
Figure 22: Navigation field
Click on the navigation rectangle and pull it to the position you want within the
navigation field. Your position within the detail display changes accordingly.
You can use the “View - Zoom” menu item in the menu bar, or right-click in
the navigation field, to set the enlargement of the display in the detail frame
in steps of 10 %.
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4.7 Detail display
In the detail display area of the Industrial HiVision user interface, you get a
detailed presentation of your network structure as a topology diagram, or in
the form of a list.
Figure 23: Detail display
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4.7 Detail display
Detail display – Topology
In the topology view of the detail display, you click on the “Topology” tab page
to go to the detail display.
The devices and connections in your network structure are displayed in the
topology view in accordance with the presentation options you selected. By
selecting and pulling while pressing the mouse button, you can move
devices.
Figure 24: Detail display – Topology
When you double-click a device/component, you go down one level in the
detail display (see figure 42).
The lowest level is the component detail level. You recognize it by the
diagram symbol.
Figure 25: Diagram symbol for a component detail
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4.7 Detail display
Detail display – List
In the list view of the detail display, you click on the “List” tab page to go to
the detail display.
The devices and connections in your network structure on this layer are
displayed in a list in accordance with the presentation options you selected.
You double-click on a device/component to get to a lower level in the display.
Figure 26: Detail display – list view
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4.7 Detail display
Detail display - Devices
In the device view of the detail display, you click the “Devices” tab page to go
to the detail display.
Industrial HiVision displays in a list the devices of the folder selected in the
folder frame, and its subfolders. This list displays for each device:
Name
Type
Status
Name
IP Address
MAC Address
Product
Chassis
Serial Nr.
System Name
Location
Contact
Firmware version
Chassis name
Configuration
signature
PSM up to date
Table 3:
Meaning
Symbol for the device
Symbol for the device status
Name you gave to the device in Industrial HiVision, otherwise the IP
address of the device
Management IP address
Management MAC address
Name of the product family
Product description
Serial number of the device
System name from the device MIB
Location name that you entered in the device
Name of the contact person that you entered in the device
The version of the firmware on the device
Chassis name of a device with multiple management agents
Devices that support this function assign a signature to a stored
configuration.
This column indicates whether the data read from the device for the
current PSM (Product-Specific Module) corresponds to the data in
Industrial HiVision. If the data read from the device is from an earlier
version of Industrial HiVision, then Industrial HiVision will re-read the
data from the device in the next scan cycle.
Meaning of the columns in the detail display of the devices
The selection of a class of devices offers the possibility of filtering devices of
a class and tagging them at the same time. Using the multi-configuration
function, you can configure the selected devices together.
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Figure 27: Detail display – Device view
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4.7 Detail display
Detail display - Ports
In the port view of the detail display, you click on the “Ports” tab page to go
to the detail display.
Industrial HiVision displays in a list the ports of the folder/device selected in
the folder frame and the subfolders in accordance with the presentation
options you selected.
Name
Type
Status
Device
Port
Port Name
Medium Type
Autoneg
Link
Port active
Speed/Duplex
User
Load
PVID
Ingress
VLANs
VLAN consistency
check
Table 4:
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Meaning
Symbol for the port socket
Symbol for the port status
IP address of the device to which the port belongs
Port number
Name of the port as it is stored in the device
Type of the connected transmission medium, e.g. copper
Status of the autonegotiation function. A grayed-out display signifies that
there is no autonegotiation function on this port.
Link state of the device connected on this port
Port setting: switched on or off.
Speed and duplex transmission of the link connected on the port
MAC address of the device connected to this port, or if multiple devices
are connected, e.g. by means of a hub, the number of connected
devices.
Network load of the incoming data volume
Port VLAN ID of this port. A hyphen indicates that the device has no port
VLAN function.
Status of the ingress filter function. A grayed-out symbol indicates that
the device has no ingress filter function.
The port’s membership of VLANs.
A number indicates the VLAN ID of the VLAN of which the port is a
member.
“U” stands for member of the VLAN; data packets without tag.
A number alone stands for member of the VLAN; send data packets with
tag.
PVID contained in VLANs
Meaning of the columns in the detail display of the ports
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4.7 Detail display
Figure 28: Detail display - Port view
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4.7 Detail display
Detail Display – Links
In the link view of the detail display, you click on the “Links” tab page to go to
the detail display.
Industrial HiVision displays in a list the links of the folder selected in the folder
frame and its subfolders. For each link, this list displays:
Name
Status
Name
Connection
Device A
Port A
Device B
Port B
Load A-B
Load B-A
Speed/Duplex
Medium Type
Link changed
Config. Check
PVID Port A
PVID Port B
VLANs
VLAN Check
MTBF
MTTR
Table 5:
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Meaning
Symbol for the link status according to the settings in the monitoring
Name of the link - a name you entered for the link, or the IP address/port
number of the connected devices
Status of the link (active, inactive)
Name/IP address of device A, to which the link is connected
Port number of device A, to which the link is connected
Name/IP address of device B, to which the link is connected
Port number of device B, to which the link is connected
Network load of the data volume from device A to B
Network load of the data volume from device B to A
Speed and duplex transmission of the link
Type of the transmission medium of the link, e.g. copper
Date of the last status change for the link
Discrepancy in the settings of the ports to which the link is connected.
Refer to table 6
Port VLAN ID of port A. A hyphen indicates that device A has no port
VLAN function.
Port VLAN ID of port B. A hyphen indicates that device B has no port
VLAN function.
The link’s membership of VLANs.
A number indicates the VLAN ID for the VLAN of which the link is a
member.
“U” stands for member of the VLAN; data packets without tag.
A number alone stands for member of the VLAN; send data packets with
tag.
When Port A and Port B have the same VLAN list, the result of the check
is ok.
A hyphen indicates that there is no VLAN list information at a port
Mean Time Between Failure of the components participating in the link .
(see on page 294 “Calculate Availability”).
Mean Time to Repair of the components involved in the link
(see on page 294 “Calculate Availability”).
Meaning of the columns in the detail display of the links
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Value
OK
Description
Both of the ports connected to the link have duplex
settings that match each other.
The ports connected to the link have different duplex
settings.
Missing information
Duplex
Empty field
Table 6:
4.7 Detail display
Config. check - meaning of the display
Figure 29: Detail display – link view
4.7.6
Detail display - Properties
In the properties view of the detail display, you click on the “Properties” tab
page to go to the detail display.
Industrial HiVision displays in a list a selected property of device classes for
the folder/device selected in the folder frame, and its subfolders.
 Select a device class (e.g. Windows PC).
 Select a property which you want to see for the devices of the device
class.
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This list displays for each device in the device class:





Status derived from the value in the right column
Name/IP address of the device
Device class
Name of the queried property
Value of the property
The properties view provides you with a quick overview - for example, if you
want to see the following:





The software version of the devices of a device class
The location of the devices of a device class
The relay states
The port properties of the Windows PCs
etc.
Figure 30: Detail display - Properties view
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4.8 Event list
4.8 Event list
Industrial HiVision logs the events relating to the program itself and to the
devices being monitored. (see on page 245 “Display:Event”).
Examples of events are:
Industrial HiVision started, status improvement/disimprovement, event
acknowledged, trap received, settings modified, device added, and so on.
Industrial HiVision allows you to write the events to an event log file, as well
as displaying the events in the program interface.
Depending on the selection in the drop-down menu, the following is
displayed by Industrial HiVision





Unacknowledged warnings and errors
Unacknowledged events
Warnings and errors
All events
When you click on “Filter Events for Selected Object”, Industrial HiVision
shows the events of the selected object in the event list.
 User-defined events
For user-defined events, Industrial HiVision opens a window in which you
can specify which events Industrial HiVision is to display in the list.
For help with the input notation, hover the mouse pointer over an input
field.
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Figure 31: Display of user-defined events
Note: When entering the time, use the 24-hour clock notation.
For every event, Industrial HiVision logs






An identification number
Whether the event was acknowledged by the user
The event type (Info, Warning, Error)
The event category
The time the event occurred
The user responsible for the entry, e.g. the user who acknowledged the
event
 The source that caused this entry, e.g. the device that changed to a better
status
 The component that caused this entry, e.g. the port for which the
connection status changed back to “ok” again
 The message stating which event caused this entry
The event list enables you to acknowledge individual events, or all events at
once.
Right-click on a line in the event list and select
- “Acknowledge” to acknowledge this event, or
- “Acknowledge all” to acknowledge all the events on this tab page.
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Double-click on a row in the event list to select the source of the event in the
folder frame, if the event can be assigned to a device or a property.
Figure 32: Event list
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4.9 To navigate with the Keyboard
4.9 To navigate with the
Keyboard
4.9.1
Navigating in a table
You can use the arrow keys to move up, down, right and left between the
table fields in a table.
You use the tab key to move to the next table field.
With “Ctrl+Tab” you move to the next field outside the table.
4.9.2
Changing the frame
With “Tab” you move to the next frame in the program interface.
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5 Creating a network plan
The monitoring of a network starts with the display of the network on the
network management interface. Industrial HiVision allows you to view your
network in different display variations at the same time, based on different
criteria. Thus, for example, you can set up a network plan which
– shows the actual physical environment
– shows the most important connection nodes
– is based on the topology of your network, and so on.
You can display a device in several network plans by means of copying or
connections.
The network display is subdivided into:




Device detection
Device arrangement
Device mapping
Device connections
Networks are generally undergoing constant modification. This involves
 removing devices
 adding new devices, and thus
 rearranging connections.
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5.1 Device detection
5.1 Device detection
During the first step in setting up a network plan, Industrial HiVision supports
you in discovering the following devices installed on the network (see on
page 226 “Basics:discover devices”):





























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Hirschmann BAT family
Hirschmann OCTOPUS family
Hirschmann Rail Switch with Management
Hirschmann MICE family
Hirschmann Power MICE family
Hirschmann MACH family
Hirschmann GES-24TP Plus
Hirschmann EAGLE family
Hirschmann Rail Router family
Hirschmann LION family
Hirschmann Embedded Ethernet family
Magnum 6K
Magnum 10KT
Magnum DX line
Magnum 10ETS
Magnum 10RX
Magnum 12KX
Schneider Electric TCSESM, TCSESM-E and TCSESB families
Schneider Electric Nxx family
Selectron Systems ESM family
Selectron Systems ERT family
ABB AFF, AFS and AFR families
INSYS MoRoS Modem, ISDN, HSPA, UMTS, GPRS, LAN, MI
Meinberg LANTIME GPS, M300, M600
Advantech SNMP-1000
EPSON FX-2190, ACULASER C100N printers
Devices with SNMP
Windows PCs
Devices with ICMP (Ping)
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Note: Industrial HiVision detects SNMP based devices of a third party
manufacturer based on the MIB II standard. As a result, Industrial HiVision
represents existing interfaces of the ifTable, including VLAN or routing
interfaces, as separate ports.
 Under
Configuration:Preferences:Basics:Discover Devices
you select your preferred device discovering method.
Industrial HiVision provides 4 methods for discovering devices:
 Discovering devices using traps
After they are switched on, the devices send a switched-on message to
the network management station entered in the device. Industrial HiVision
evaluates this message and displays the devices in the default map
entered (see on page 226 “Basics:discover devices”).
This method is suitable for use during ongoing monitoring in networks
where the bandwidth needs to be managed.
 Discovering devices using the HiDiscovery protocol
The HiDiscovery protocol uses the MAC address to communicate with
devices in the network on which the HiDiscovery protocol is active.
This method enables you to detect devices in your network to which you
have not yet assigned a valid IP address.
Industrial HiVision displays the devices in the default map entered (see on
page 226 “Basics:discover devices”).
This method is suitable for when you start up a newly installed network
and want to assign the IP address to the new devices.
 Discovering devices via a defined IP address range
Using Net Scan, Industrial HiVision periodically sends Ping and SNMP
requests to the devices with an IP address in the defined IP address
ranges. Industrial HiVision positions the devices thus detected in the
default map for this IP address range. When defining the IP address
range, you can assign a default map to each IP address range (see on
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5.1 Device detection
page 226 “Basics:discover devices”).
This method is suitable for monitoring a running network. Adapt the
frequency of the requests to the bandwidth of your network.
 Discovering newly created devices
Industrial HiVision allows you to create a device manually and to assign
an IP address to the entry for this device. After the device is created,
Industrial HiVision can send an enquiry to this IP address in order to
detect it (see on page 99 “Creating new devices”).
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5.2 Assigning device icons
5.2 Assigning device icons
To visualize the devices more clearly in the detail display, Industrial HiVision
allows you to assign different icons as default icons to the device types.
Figure 33: Device icons
In the state on delivery, Industrial HiVision detects a number of device types
(e.g. Hirschmann devices) and assigns the corresponding device icons to
these devices.
You can assign icons to other device types in the “Preferences” dialog. To
differentiate the device types, Industrial HiVision provides you with the
following assignment characteristics in the device detection (see on
page 255 “Display: Device Icon”):
 System Object Identifier (SysOID)
The SysOID denotes an MIB variable. As the SysOID of a manufacturer
MIB contains the manufacturer, you can use different icons here to
differentiate the devices on the manufacturer level. In the state on
delivery, Industrial HiVision contains the SysOIDs for Hirschmann,
Schneider, Siemens, Rockwell and Cisco.
 EtherNet/IP
Similarly to the System Object Identifier, EtherNet/IP devices contain
information about the manufacturer and the product. Here you can get
Industrial HiVision to assign the icons down to the device level.
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5.2 Assigning device icons
 Modbus/TCP
Similarly to the System Object Identifier, Modbus/TCP devices contain
information about the manufacturer and the product. Here you can get
Industrial HiVision to assign the icons down to the device level.
 MAC Address
The MAC address also contains manufacturer information. Depending on
the manufacturer’s coding depth, you can perform icon assignment from
the manufacturer level down to the device type level.
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5.3 Device arrangement
5.3 Device arrangement
5.3.1
Creating a network plan
For a new network plan, you create a new folder in the folder frame.
 Click with the right mouse button on the globe symbol and select
New:folder in the drop-down menu.
 Click with the right mouse button on the new folder and select
Properties in the drop-down menu. Give the new folder the name that
you want to use for this network plan.
You can also change the name of a folder by selecting the folder twice or
marking the folder and pressing the F2 key. Complete the entry for the
name by pressing the Enter key.
 Right-click on the new folder and select Scan Ranges. The “Scan
Ranges” dialog allows you to define IP address ranges. In this folder,
Industrial HiVision represents newly detected devices with IP addresses
from this IP address range.
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5.3 Device arrangement
Figure 34: Example of a structure of a network plan
5.3.2
Moving devices into the network plan
Move the newly detected devices into the network plan folder.
 Mark these devices.
 Click on a device you have marked and move it onto the network plan
folder in the folder frame.
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5.3.3
5.3 Device arrangement
Creating new devices
If you want to enter the network plan before the devices are installed in the
network, you position new devices in the detail display.
 Click with the right mouse button in the detail display frame and select
New:Device in the drop-down menu.
The “Properties” dialog opens.
 Enter the IP address of the new device in the “IP address” tab page.
If you have selected the “Scan device” field, when you close the
dialog with “OK”, Industrial HiVision automatically scans the network
for the device.
If you selected “Create device”, Industrial HiVision adds the option to
create modules and ports for the device to this dialog.
If the new device is disconnected from the network management station
by a NAT router, for example, then Industrial HiVision can communicate
with the new device via the port forwarding of the NAT router.
You then enter the IP address of the NAT router and the SNMP port
number of the port by means of which Industrial HiVision shall
communicate with the new device in the “IP Address” tab page. Enter the
combination of the port and the IP address of the new device in the NAT
table of the NAT router.
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Figure 35: Entering the IP address of a new device
 In the “Properties” tab page you enter
 the name you want to give the device and
 the status propagation / status determination, if required
(see on page 194 “Properties of a folder/device”).
 Select the device and press the F5 key on your keyboard, or right-click on
the device and select Update so that Industrial HiVision detects the
device in the network and calls up its data.
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5.3.4
5.3 Device arrangement
Arrange devices in the detail display
Industrial HiVision supports you in arranging the devices inside the detail
display.
 Right-click in the detail frame and select Auto Layout, so that Industrial
HiVision repositions the objects in the detailed display, taking your
connections into account.
 Right-click on a device and select Drawing:To Front/To Back to
move devices which are lying upon each other into a higher/lower drawing
layer.
 Right-click in the detail display and select Drawing:Line Up all
Objects to arrange the devices line-by-line.
 Select multiple objects in the detail frame, right-click on the detail frame,
and select
Drawing:Arrange Above/Below/Right/Left to line up the
selected objects in rows/columns.
Here Industrial HiVision selects the outermost object as the position for
the row/column.
 Select multiple objects in the detail frame, right-click on the detail frame,
and select
Drawing:Center Horizontally/Vertically to line up the
selected objects in rows/columns.
Here Industrial HiVision selects the first object selected as the position for
the row/column.
Note: If you have pushed individual objects out of the visible area by moving
object groups, and if they are still contained in the folder frame, you can pull
the objects back into the visible area by right-clicking in the detail window and
selecting Auto Layout or Drawing: Assign all objects.
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5.3.5
5.3 Device arrangement
Naming devices and ports
The device/port name that Industrial HiVision displays in the folder frame or
the detail display is taken from the properties dialog of the device/port by
Industrial HiVision. If no name is entered, Industrial HiVision displays the
management IP address for a device and the module/port number for a port.
 To enter the name, right-click on a device/port and select Properties.
The configuration settings (see on page 271 “Advanced:Device/Port
Names”) enable you to automatically transfer
 the device/port names from the device and
 in the case of the device name, also from the Domain Name Server (DNS)
or from a private hosts file.
5.3.6
Copying devices
In order to represent different monitoring scenarios, for example, Industrial
HiVision gives you the option of copying devices. For this purpose you can
enter different status configurations for copied devices in the properties
dialog. Industrial HiVision has one data record for each device. Every copy
has its own data record. The content of the data record is taken from the
original by the copy.
Example with two monitoring scenarios:
In one monitoring scenario, you want to display only events that you
determine to be critical. A connection break on port 3 of device A would be
critical.
In the other monitoring scenario, you want to display events relevant for
maintenance. The loss of a redundant voltage supply on device A would be
relevant for maintenance.
 To realize this, you create two new folders in the folder frame and give one
folder the name “Critical” and the other “Maintenance”.
 Right-click on device A and select “Copy”.
 Add a copy of device A to each of the “Maintenance” and “Critical” folders.
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 Double-click on the “Critical” folder to get to the component level.
Double-click on port 3 to go to the detail level.
 In the dialog (see on page 200 “Properties of a component detail”),enter
the relevant settings for the “Link” detail.
 Proceed in the same way in the “Maintenance” folder.
5.3.7
Devices with multiple IP addresses
Industrial HiVision represents devices with multiple IP addresses, such as a
router, as one device. In the Properties dialog of the device, on the MAC/IP
Addresses tab page, you can see which IP addresses are assigned to the
device.
For unique assignment, Industrial HiVision identifies a device with exactly
one IP address. If you want to identify a device with a different IP address,
you delete the device in the interface and create it again with the desired IP
address. After the device is updated, Industrial HiVision identifies the device
with this IP address.
5.3.8
Creating a link
To display a device in a number of network plans, Industrial HiVision gives
you the option of creating links from devices. Connections are particularly
useful if you want to divide your network into several folders. You can then
display in both network plans the device connecting the two network plans
with one another. In contrast to making a copy, the link accesses the data
record of the original. Every change to the original is reflected in the link.
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As well as links for devices, you can also create links for components.
 Copy the object for which you want to create the link.
 Right-click on the position where you want to place the link and select
“Paste as Link”.
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5.4 Device connection
5.4 Device connection
5.4.1
Automatically displaying the topology
The easiest way of displaying links between devices is provided by the Auto
Topology function of Industrial HiVision.
 Select Edit:Auto Topology.
 In the dialog for automatic topology discovery (see on page 190 “Auto
Topology”) you select how you want Industrial HiVision to execute the
Auto Topology function and click on “OK”.
Then Industrial HiVision queries the devices for their links. Industrial HiVision
displays the detected links in the interface and starts monitoring the link state
and load.
In the case of Wireless Local Area Networks (WLAN), Industrial HiVision
displays wireless connections with dashed lines. Because access stations
can be mobile, roaming from one access point to another is a completely
normal process. Therefore, Industrial HiVision does not include the
connection status in the status configuration of radio connections.
Industrial HiVision detects a break in the connection to the access point after
the polling time for determining the status of the access point has elapsed.
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5.4.2
5.4 Device connection
Connecting devices manually
After you have arranged the devices to meet your requirements, you add the
connections between the devices.
 Click on the center of a device symbol. Click again and, holding down the
mouse button, move the cursor onto the device symbol with which you
want to connect the device.
5.4.3
Reshaping a connection line
Industrial HiVision allows you to reshape connection lines. Thus, for
example, you can represent a HIPER-Ring just like a ring.
 Select the connection in order to bend the line or give it a curved shape.
Depending on the shape of the connection and the selection, the following
options are available to you (see bubble help):
 Add an anchor point with one click on the handle.
 Switch between “Add anchor point” and “Change shape of curve” by
re-selecting the connection.
 Delete the anchor point by double-clicking.
 Change the shape of the curve using the handle.
 Straighten the connection piece with one click on the handle.
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Figure 36: Reshaping a connection
- left: change shape of curve
- right: add anchor point
5.4.4
Specifying the line thickness
Depending on the selected background image, the connection lines can
blend into the background. Industrial HiVision gives you the option of
changing the line thickness. This enables you to make the lines more distinct
from the background.
You set the line thickness globally in the menu
References:Setting:Configuration:Display:Device (see on
page 252 “Display:Appearance”).
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5.4.5
5.4 Device connection
Other connections
In the same way as you can connect devices, Industrial HiVision also gives
you the option of connecting folders and components other than symbols and
text with each other. In the illustration below (see figure 37), you will find an
example of a connection with a folder.
Figure 37: Connection with a folder
5.4.6
Detecting a connection to another folder
Industrial HiVision uses a flag to indicate links to a device or folder outside
the current folder. Beside the flag you will find information about where the
link leads to. If the link has multiple destinations, Industrial HiVision groups
the destinations together and the bubble help shows you the destinations.
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When you double-click on the flag,
 you go directly to the port named in the destination if a single device is
connected, or
 you open a drop-down menu if the flag points to multiple destinations. The
drop-down menu shows the destination of the link. Select the link whose
ports you want to go to.
Figure 38: Flags as link indicators
5.4.7
Specifying connection properties
Specify the connection properties.
 Right-click on a connection line and select Properties (see on
page 206 “Properties of a connection”).
 On the “Connection” tab page you enter the ports to which the line is
connected.
Click your way through the tree structure until you can select the port on
the device to which you are connecting the line.
 Also on the “Connection” tab page, select the properties you want to
monitor under “Monitor.” In the default setting, Industrial HiVision
automatically monitors the connection interruption, network load and port
redundancy.
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Figure 39: Monitoring state of a connection
N - No link monitoring
A - Active link monitoring
5.4.8
Link types
For clarification purposes, Industrial HiVision represents the links in different
ways, according to their character.
Representation Meaning
Normal link
Stand-by link
Interrupted link
Radio link
Stand-by radio link
Interrupted radio link
Table 7:
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5.4 Device connection
Representation of the connection medium
Industrial HiVision enables you to identify the medium of a connection based
on the icon for the connection ends (see on page 206 “Connection”).
Representation Meaning
Copper
Optical
Wireless, sawtooth line
Unmanaged
Unknown
Table 8:
Representation of the connection medium
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5.5 The Network changing over time
5.5 The Network changing over
time
Rarely does your network remain in a static condition. Generally, from time
to time new devices are added and other devices removed and then
reinserted in other positions.
5.5.1
Adding devices with HiDiscovery
A simple method of adding a new device is to use the HiDiscovery button in
the tool bar.
 Click on the HiDiscovery button in the tool bar.
Industrial HiVision starts a network request.
Industrial HiVision displays newly detected Hirschmann devices that do
not have an IP address yet in the “New Devices” folder.
Industrial HiVision displays newly detected Hirschmann devices that
already have an IP address in the default map for the address range (see
on page 226 “Basics:discover devices”).
As described on the previous pages, you can move the new devices among
your network folders and create links.
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 Assigning the IP address
After you have added a new device, e.g. with HiDiscovery, Industrial
HiVision gives you an option of assigning an IP address to the device (see
on page 284 “IP Configuration”).
 Right-click on the device and select “IP configuration”. With the
IP configuration dialog you can enter
– the device name
– the IP address
– the network mask
– the gateway IP address
5.5.2
Adding devices with network scan
A method of adding a new device with a previously configured IP address is
provided by the Scan Network button in the tool bar.
 Click on the Scan Network button in the tool bar.
Industrial HiVision starts a network inquiry in accordance with the settings
under “Basics:discover devices” on page 226. Industrial HiVision displays
newly detected devices in the default map for the address range (see on
page 226 “Basics:discover devices”).
As described on the previous pages, you can move the new devices among
your network folders and create links.
5.5.3
Adding devices manually
Another option for adding a new device is to add the device manually (see on
page 99 “Creating new devices”).
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As described on the previous pages, you can move the new devices among
your network folders and create links.
5.5.4
Startup procedure for Hirschmann devices
Industrial HiVision simplifies the startup procedure for Hirschmann devices.
Apart from the installation, you can start up Hirschmann devices from your
network management station:
 Detect Hirschmann devices using HiDiscovery (see on page 92 “Device
detection”).
 Configure the IP parameters (see on page 284 “IP Configuration”).
 Enter the trap destination address (see on page 287 “Trap destination”).
 For a new device, you use the Web interface to change the SNMP
password.
 Enter the new SNMP password in Industrial HiVision (see on page 260
“Advanced:SNMP configuration”).
5.5.5
Interrupting device monitoring
To reduce the load on your network, Industrial HiVision provides you with two
options for interrupting the monitoring for individual devices and folders:
 Move the device into the “Unused Devices” folder.
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or
 Right-click on the device and select Unmanage in the drop-down menu.
Industrial HiVision displays the device in gray.
5.5.6
Removing devices
To remove a device
 Right-click on the device and select Unmanage in the drop-down
menu.(see on page 72 “Folder frame”).
Industrial HiVision allows you to delete the device or move it into the
“Unused Devices” folder.
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5.6 Network Documentation
5.6 Network Documentation
Industrial HiVision provides a number of functions to assist you in the
documentation of your network.
5.6.1
Saving Industrial HiVision projects
Industrial HiVision allows you to save your current network data and the
configuration of Industrial HiVision in a project file (see “Save” on page 178
and “Save as...” on page 178).
5.6.2
Saving reporting data
Industrial HiVision records the data of the reporting function (see on
page 218 “Reporting”) in a separate database outside of the project. You will
find this database in the installation directory in the subdirectory report_db.
As this subdirectory may contain reporting databases from multiple projects,
Industrial HiVision creates a subdirectory for each project therein:
<INSTALL_DIR>/report_db/<UUID>/pm.h2.db
You will find the UUID in the help menu in the kernel info.
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5.6.3
5.6 Network Documentation
Exporting the content of the detail display
Industrial HiVision allows you to export the content of the detail display. (see
on page 179 “Export...”).
 Choose File:Export... and select the file type in the “Save” window.
5.6.4
Printing the content of the detail display
Industrial HiVision allows you to print the content of the detail display.
 Choose File:Print... .
Industrial HiVision creates a temporary PDF file of the content of the detail
display and opens this PDF file in the PDF display program, e.g. Acrobat
Reader, that is installed on your management station.
5.6.5
Exporting the event list
Industrial HiVision allows you to export the complete event list (see on
page 179 “Export Events...”).
 Choose File:Export event list... and select the file type in the
“Save” window.
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5.6.6
5.6 Network Documentation
Printing the event list
Industrial HiVision allows you to print the complete event list.
 Choose File:print event... .
Industrial HiVision creates a temporary PDF file of the content of the detail
display and opens this PDF file in the PDF display program, e.g. Acrobat
Reader, that is installed on your management station.
5.6.7
Creating device documentation
Industrial HiVision allows you to create device documentation. In the device
documentation, Industrial HiVision creates a PDF file for every device
selected. The PDF file contains information about the device and its settings.
 In the detail window, mark the devices you want to document.
 In the menu bar, select Edit:Document Selected Devices or rightclick on a selected device and choose Document Selected Devices.
 In the “Choose a directory” window, enter the folder in which you want
Industrial HiVision to write the PDF files and click on “Select”.
For each device selected, Industrial HiVision writes a PDF file with the name:
“inventory_<IP address>.pdf” in this folder.
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5.6 Network Documentation
Printing or exporting the MAC/IP address
assignment
Industrial HiVision allows you to create a list of the IP addresses in the project
and their related MAC addresses (see on page 199 “MAC/IP addresses of a
device”).
 Choose Configuration:MAC/IP List.
 Click on “Print”.
Industrial HiVision creates a temporary PDF file of the content of the detail
display and opens this PDF file in the PDF display program, e.g. Acrobat
Reader, that is installed on your management station.
 Click on “Export”.
Industrial HiVision allows you to export the list as:
 PDF file
 HTML file
 CSV file (see on page 310 “CSV export”)
5.6.9
Printing or exporting the status
configuration
Industrial HiVision allows you to print or export the status configuration (see
on page 277 “Status configuration”).
 Select Configuration:Status Configuration.
 Click on “Print”.
Industrial HiVision creates a temporary PDF file of the status configuration
and opens this PDF file in the PDF display program, e.g. Acrobat Reader,
that is installed on your management station.
 Click on “Export”.
Industrial HiVision allows you to export the list as:
 PDF file
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 HTML file
 CSV file (see on page 310 “CSV export”)
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6 Configuring the network
When you have your network displayed in Industrial HiVision, with your
devices and connections, you can configure the devices.
The multi-configuration function (MultiConfig™) allows you to perform
configurations on the device and in Industrial HiVision for:
 one or more devices
 one or more device properties, also device overlapping
 one or more device details, also device overlapping
You go to the multi-configuration dialog by selecting at least one device or
property in the detail display and choosing
Configuration:MultiConfig™ in the menu bar.
Note: Keep in mind how this affects your system resources (see on page 154
“Effect on system resources”).
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6.1 Using the dialog box
6.1 Using the dialog box
The MultiConfig™ dialog contains 3 frames:
 Web-based, interface-type menu tree
 Object frame
 Function frame
Figure 40: MultiConfig™ dialog overview
1 - Menu tree
2 - Object frame
3 - Function frame
4 - Control elements
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6.1.1
6.1 Using the dialog box
Description of the menu tree
In the Web-based, interface-type menu tree, you choose the function that
you want to configure. Here you will find functions
– that you configure on the devices
– and properties that you configure for the monitoring in Industrial HiVision
6.1.2
Description of the object frame
The object frame contains a table of the objects that you selected for
configuration in the detail display.
In the first row of the table you will find the summary of the statuses of the
objects in the table.
The status symbols behind the objects have the following meanings:
Symbol
Meaning
Industrial HiVision has read the values of the parameters and displays the
matches in the function frame.
Action initiated but not started yet.
Industrial HiVision is reading/transferring the values of the parameters.
Move the mouse pointer over the symbol to obtain information about any
peculiarities.
A peculiarity could be, for example, that a table contains hidden entries. These
hidden table entries are lost when data is written.
Industrial HiVision can reach the device. One or more values are missing from
the transfer.
Move the mouse pointer over the symbol to obtain information.
The objects have not supplied any values.
The connection to the device is interrupted.
Move the mouse pointer over the symbol to find out the reason why you cannot
read/write the values.
Table 9:
Meaning of the status symbols
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6.1.3
6.1 Using the dialog box
Description of the function frame
In the function frame, Industrial HiVision provides a selection of parameters
and actions. Industrial HiVision chooses the configurable parameters and
executable actions that represent an intersection of the selected objects and
the selected function.
As the number of variations for representing the parameters is too large, you
will find additional application examples later on (see on page 127 “Examples
for using the multi-configuration”).
You use the selection field on the left side of the function frame to select the
parameters you want to configure.
The symbols beside the selection fields, if there are any, have the following
meanings (see table 10).
Symbol
Meaning
The objects read have different values for this parameter.
The object selected has no value for this parameter.
Some objects have no values for this parameter.
Table 10: Meaning of the symbol beside the selection fields
To simplify entering settings that reoccur, Industrial HiVision allows you to
create default settings (see on page 128 “Using contact person with default
setting”).
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Figure 41: Default setting for the multi-configuration function.
Because the MultiConfig™ function provides a range of input options on
different device types, Industrial HiVision allows any values to be entered in
the input fields.
If Industrial HiVision detects an inconsistency during entry, Industrial
HiVision changes the font color to red.
To load or save files, enter a path in the respective dialogs describing the
storage location of the file. Industrial HiVision can handle absolute and
relative paths. A relative path begins with <Install-Dir>/service.
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6.1.4
6.1 Using the dialog box
Description of the control elements
 Write
With “Write” the Industrial HiVision transfers the data for the parameters
selected to
– all the objects contained in the table of the Object frame.
– the objects with an error status contained in the table of the Object
frame.
– all the objects without an error status contained in the table of the
Object frame.
You select the objects you want to write to in the Object frame under
“Write mode”.
When you write configuration parameters on devices in this way, these
parameters are located in the temporary memory of the devices. To save
the device configuration data, the last configuration step you perform is to
save the new configuration on the devices.
 Reload
With “Reload”, Industrial HiVision transfers the data in the selected
parameters from the objects contained in the table of the object frame.
To display the values of the parameters for an object, click on the object
in the object frame.
 Cancel
With “Cancel”, Industrial HiVision closes the dialog. Changes that you
entered after the last write command are lost.
Actions that have already started
are completed by the Industrial
HiVision.
 Help
With “Help”, Industrial HiVision opens the online help on the relevant
page.
If an example exists for the opened dialog (see on page 127 “Examples
for using the multi-configuration”), then Industrial HiVision opens the
online help on the page for the example.
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6.2 Examples for using the multiconfiguration
6.2 Examples for using the multiconfiguration
Depending on the menu item you select, you will find different
representations in the function frame. The following examples show you the
different representations.
6.2.1
Same contact person on multiple devices
You want to enter the same contact person, e.g. Michael, on multiple
devices.
 In the detail display, choose the topology view or another view that
displays devices.
 Select the devices on which you want to enter the same contact person.
 To open the MultiConfig™ dialog, right-click on a selected device and
choose “MultiConfig™”.
 In the MultiConfig™ dialog, choose
Device:Basic Settings:System in the menu tree.
You will then find the table with the related devices in the object frame,
and the configurable parameters in the function frame.
 Displaying current parameter values
 To display the values of the parameters for an device, click on a row
of the table in the object frame.
 To display the values of the parameters that are the same on each
device, click on the first row (“All objects”) of the table in the object
frame.
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6.2 Examples for using the multiconfiguration
 Writing contact persons on devices
 Select the selection field in the “Contact person” row.
 Enter the name of the contact person, e.g. Michael, in the “Contact
person” field.
 To transfer the change to the devices and temporarily save them
there,
click on “Write”.
 To save the change on the devices into the permanent memory,
choose
Device:Basic Settings:Load/Save in the menu tree,
choose the action “Save to device” and
click on “Write”.
 Using contact person with default setting
Industrial HiVision allows you to create a name as the default setting so
that you do not have to enter the name again when configuring additional
devices later on.
 Select the selection field in the “Contact person” row.
 Enter the name of the contact person, e.g. Michael, in the “Contact
person” field.
 Select the “Edit Presets” selection field. Industrial HiVision now opens
the preset table.
 Click on “New” beside the preset table to enter the selected
parameters under the table as presets in the table.
 To give the new table entry a meaningful name, double-click the name
cell for this entry and enter the name, e.g. “Contact person Michael”.
Click on the enter button to take over the change.
From now on, you can select the “Contact person Michael” preset instead
of having to select and enter the name.
 To change an existing table entry, select the desired row, change the
parameters, and click “Set”.
 To select an object in the Object frame, deselect “Edit Presets” in the
Function frame.
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6.2.2
6.2 Examples for using the multiconfiguration
Software update on similar devices
You want to perform a software update on a number of similar devices.









In the detail display, select the device view.
Select the Device Class.
Select the devices on which you want to perform the software update.
To open the MultiConfig™ dialog, right-click on a selected device and
choose “MultiConfig™”.
In the MultiConfig™ dialog, choose
Device:Basic Settings:Software in the menu tree.
You will then find the table with the related devices in the object frame,
and the settings for the update in the function frame.
To open the file selection screen, click on “..” in the function frame.
Select the software update file or use drag & drop to pull it into the row
and click on “Open”.
Select the selection fields in the “Update” and “File” rows.
Click on “Write” to transfer the update to the devices.
In the object frame, the “Status” symbol
informs you that the transfer
was successful.
To activate the new software on the devices, perform a cold start on the
devices:
(see on page 130 “Restarting multiple devices”)
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6.2 Examples for using the multiconfiguration
Restarting multiple devices
With its MultiConfig™ function,Industrial HiVision offers the option of
initiating a restart on multiple devices.
Industrial HiVision distinguishes between a successive restart
(consecutively) and a concurrent restart (simultaneous).
 Restart (consecutively)
Industrial HiVision sends a restart command to a device and waits until
the device has executed the restart. Then Industrial HiVision sends the
restart command to the next device.
You select this method if the devices you want to start are connected to
the network management station in a line.
 Restart (simultaneously)
Industrial HiVision sends the restart command to the devices to be started
nearly simultaneously. You select this method if the network management
station accesses the devices directly.
Note: Restarting a device interrupts the transfer. This means that some
devices may not receive the restart command.
 In the MultiConfig™ dialog, select
Device:Basic Settings:Restart (consecutively)or
Device:Basic Settings:Restart (simultaneous) in the menu
tree.
In the object frame, you will now find the restart options for the devices.
 Select the selection field, e.g. in the “Cold reset” row after a software
update.
 Click on “Write”.
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6.2 Examples for using the multiconfiguration
Loading/saving the configuration for
multiple devices
Depending on the devices you have selected, Industrial HiVision gives you
multiple options for transferring configurations:
Action
Load/Save
Save on device
Copy the current configuration from the non-volatile memory of
the device to the permanent memory of the device.
Save on tftp server (binary)
Copy the current configuration in binary form from the nonvolatile memory of the device to the specified URL.
Save on tftp server (script)
Copy the current configuration as an editable and readable
script from the non-volatile memory of the device to the
specified URL.
Load from device
Copy the configuration from the permanent memory of the
device to the non-volatile memory of the device.
Load from tftp server
Read the configuration from the specified URL to the nonvolatile memory of the device.
Load from tftp server and save on device
Read the configuration from the specified URL to the nonvolatile and permanent memories of the device.
Delete: current configuration
Overwrite the configuration in the non-volatile memory of the
device with the configuration in the permanent memory of the
device.
Delete: current configuration and from device
Delete the configuration in the non-volatile memory of the
device and the configuration in the permanent memory of the
device, and replace with the configuration from the state on
delivery. After the next restart, the IP address is also in the
state on delivery.
Save on PC (script)
Copy the configuration as an editable and readable script from
the non-volatile memory of the device to a file on the PC.
Save on PC (binary)
Copy the configuration in binary form from the non-volatile
memory of the device to a file on the PC.
X
Load/Save via
PC
X
X
X
X
X
X
X
X
X
Table 11: Transfer options for configurations
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Action
Load from PC (script)
Read the configuration from a file as an editable and readable
script from the PC to the non-volatile memory of the device.
Load from PC (binary)
Read the configuration from a file in binary form from the PC to
the non-volatile memory of the device.
Load/Save
Load/Save via
PC
X
X
Table 11: Transfer options for configurations
 In the detail display, choose the topology view or another view that
displays devices.
 Select the devices on which you want to save a configuration, or from
which you want to load a configuration.
 To open the MultiConfig™ dialog, right-click on a selected device and
choose “MultiConfig™”.
 In the MultiConfig™ dialog, choose
Device:Basic Settings:Load/Save or
Device:Basic Settings:Load/Save via PC in the menu tree.
You will then find the table with the related devices in the object frame,
and the options for transferring the configuration in the function frame.
 “Load/Save”
Select a selection field by clicking on the desired transfer type.
“Load/Save via PC”
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Select the selection field in the “Action” row by choosing the desired
transfer type.
 Select the selection field “File” / “URL” and enter the file name with the
complete path, e.g. file:
D:\Data\Network Management\Configurations/$CURRENTDATE/$IP_ADDRESS.$EXTENSION
or the URL
tftp://10.0.1.159/configs/2009_10_28/$IP_ADDRESS.cfg
Industrial HiVision allows you enter a file name and a URL in the settings
(see on page 273 “Advanced:Load/Save”).
Industrial HiVision automatically takes over this file name/URL when it
opens the MultiConfig™Save Support Info dialog.
When writing the data, Industrial HiVision creates any subfolders that are
missing.
 To transfer the data,
click on “Write”.
In the object frame, the “Status” symbol
informs you that the transfer
was successful.
6.2.5
Configuring a trap destination on multiple
devices
You want to configure the same trap destination on multiple devices.
 In the detail display, choose the topology view or another view that
displays devices.
 Select the devices on which you want to configure the same trap
destination.
 To open the MultiConfig™ dialog, right-click on a selected device and
choose “MultiConfig™”.
 In the MultiConfig™ dialog, choose
Device:Diagnostics:Trap Destinations in the menu tree.
You will then find the table with the related devices in the object frame,
and the table for the trap destinations in the function frame.
 To create a new entry in the table,
click on “New”.
 Enter the IP address of the trap destination, select the active status and
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click on “OK”.
In the table you will find the rows with the new trap destination.
 To transfer the change to the devices and temporarily save them there,
click on “Write”.
 To save the change on the devices into the permanent memory, choose
Device:Basic Settings:Load/Save in the menu tree,
choose the action “Save to device” and
click on “Write”.
6.2.6
Saving support info for multiple devices
You require help from the support team. To process your request, the support
team requires as much information as possible about your network and the
network components installed.
This dialog allows you to gather this information very effectively.
 In the detail display, choose the topology view or another view that
displays devices.
 Select the devices for which you want to save the support information.
 To open the MultiConfig™ dialog, right-click on a selected device and
choose “MultiConfig™”.
 In the MultiConfig™ dialog, choose
Device:Diagnosis:Save Support Info in the menu tree.
You will then find the table with the related devices in the object frame,
and the options for transferring the configuration in the function frame.
 Select the selection field in the “Save support info” row by clicking on the
field.
 Select the selection field “File” and enter the file name with the complete
path, e.g. file:
D:\Data\Network Management\supportinfo/$CURRENTDATE/$IP_ADDRESS.$EXTENSION
Industrial HiVision allows you enter a file name and a URL in the settings
(see on page 273 “Advanced:Load/Save”).
Industrial HiVision automatically takes over this file name when it opens
the MultiConfig™Save Support Info dialog.
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When writing the data, Industrial HiVision creates any subfolders that are
missing.
 To transfer the data,
click on “Write”.
In the object frame, the “Status” symbol
informs you that the transfer
was successful.
Depending on the device type and the firmware version, Industrial HiVision
writes a selection of the following files for every device selected:
 *config.cli
 *eventlog.html
 *runningConfig.txt
 *runningConfigAll.txt
 *switch.cfg
 *systeminfo.html
 *trapLog.txt
6.2.7
Configuring firewall rules on multiple
devices
The server for the virus update files requires you to release another port in
the firewalls of your company. For this, you want to add a new 1st rule for the
relevant firewalls that releases this port.
 Creating a new rule as an initial setting
 In the detail display, choose the topology view or another view that
displays devices.
 Right-click on a firewall device to which you want to add this rule and
select “MultiConfig™”.
 In the menu tree of the MultiConfig™ dialog, select the relevant packet
filter.
 In the function frame of the MultiConfig™ dialog, select "Edit Presets".
 To save an initial setting for the existing rules, click on "New" in "Edit
Presets".
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If you want to save the entire content of the table as a rule set, deselect
the rules in the table.
If you want to save individual rules as a set, select these rules.
Give a meaningful name to the initial setting by double-clicking on the
name. After you have entered the name, e.g. “Existing rule set”, click
on the enter button.
 After you have just saved the existing rules as a rule set in an initial
setting, delete the existing rules.
 To create the new rule for the port release, you define the new rule, or
if required, multiple rules.
 To save the newly created rule - for multiple rules, the rule set - as an
initial setting, click on "New" in "Edit initial setting".
Give a meaningful name to the initial setting by double-clicking on the
name. After you have entered the name, e.g. “Virus update”, click on
the enter button.
 To restore the original rules again, click on the initial setting “Existing
rules”.
 To apply the data, click on "Write".
In the object frame, the “Status” symbol
informs you that the
transfer was successful.
After these actions, the firewall device is in its original state again, and the
preset “Virus update” is saved in Industrial HiVision.
 Close the MultiConfig™ dialog.
 Adding a new rule to the relevant firewall devices
 In the detail display, choose the topology view or another view that
displays devices.
 Select the firewall devices to which you want to add this rule.
 Right-click on a selected firewall device and select “MultiConfig™”.
 To add the new rule for the port release as the first rule, you select the
first rule.
With "Edit Presets" deactivated, select the preset “Virus update” in the
selection list.
Industrial HiVision inserts the rules with the preset “Virus update” before
the selected rule.
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Note: Industrial HiVision allows you to insert new rules before the last rule
if the rules on the devices in this dialog are identical.
 To apply the data, click on "Write".
In the object frame, the “Status” symbol
transfer was successful.
 Close the MultiConfig™ dialog.
informs you that the
 General information on inserting rules
 "Edit Presets" activated
Mode for displaying and editing rules
– To display a preset in the bottom frame, you click on the rule.
– To save the rules from the bottom frame as a preset, click "New".
– To change a preset, you click on the preset. Edit the rules in the
bottom frame. Finish the action with "Set".
 "Edit Presets" deactivated
Mode for inserting and adding rules
– To add rules from an initial setting to the rules in the bottom frame,
select the row above which you want to insert the rules in the
bottom frame, and select your desired initial setting.
– To add rules from an initial setting to the end of the rules in the
bottom frame, deselect the rows in the bottom frame and select
your desired initial setting.
6.2.8
Configuring the Industrial HiVision property
The availability of your transmission component has the highest priority.
Therefore, you want Industrial HiVision to keep you informed if the
redundancy of the supply voltage is missing.
In the standard status configuration of the power unit status of Industrial
HiVision
– Industrial HiVision assigns the status “OK” to the value “Not installed”.
– Industrial HiVision assigns the status “No status” to the value “Not
available”.
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However, in both cases you want to receive the status “Warning”.
 Select the “Properties” view in the detail display.
 Under “Properties”, choose the property “Status (power unit)”.
 In the table you select the power units for which you want to change the
configuration.
 To open the MultiConfig™ dialog, right-click on a selected row and
choose “MultiConfig™”.
 In the MultiConfig™ dialog, choose
HiVision:Status Config in the menu tree.
You will then find the table with the related devices in the object frame,
and the options for setting the status configuration in the function frame.
 Select the selection fields in the “Value=‘Not installed’” and “Value=‘Not
available’” rows by clicking on the fields.
 In the selection fields for the two rows, choose the status “Warning”.
 To save the change in Industrial HiVision,
click on “Write”.
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7 Monitoring the network
The basic settings of Industrial HiVision enable you to begin with the
monitoring immediately after you set up the network plan.
Important components for modifying the settings relating to the network
monitoring are:






Status configuration
Status determination
Trap destination address
Status propagation
Event actions
History
You will find an overview of the monitored components under “Monitor” on
page 215.
You will find settings for monitoring the properties of a folder/device, a
component or a connection in the chapters
 “Properties of a folder/device” on page 194
 “Properties of a connection” on page 206
 “Properties of a component detail” on page 200
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7.1 Status configuration
7.1 Status configuration
The status configuration specifies which status is assigned to the value of the
component detail. Possible statuses are:




OK,
Warning,
Error,
No status.
Example:
You can assign the status “OK”, “Warning” or the status “Error” to a
connection break.
In the case of a terminal device that you regularly turn off, a connection break
(= device switched off) is not an error.
In the case of a server that should be available, a connection break is a
serious error that should be monitored.
Industrial HiVision allows you to perform the status configuration of a
component detail device overlapping for the devices in a device class (see
on page 277 “Status configuration”).
If you want to change the status configuration of individual devices, you will
find access to the status configuration in the Properties window of a
component detail. The status configuration allows you to enter status
configuration settings for each component detail (see on page 200
“Properties of a component detail”).
A pre-condition for determining a status is monitoring a component detail.
When it monitors a component detail, Industrial HiVision queries the value
periodically.
Industrial HiVision assigns a status to this value as part of the determination.
In the state on delivery, the status configurations are set so that you can
monitor your network properly right after the installation.
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7.2 Status determination
To monitor your network, your network management station requires
information from the components of the network. To acquire this information,
 the network management station can query the components periodically
or
 the components send information (traps) on their own initiative to the
network management station.
 Periodic querying (polling)
Depending on the size of the network and the querying frequency,
periodic querying can lead to significant loss of available bandwidth.
In the case of, for example, short-term overloading of the network, an
answer or a trap can get lost. An advantage of periodic querying is the
high probability that the network management station will receive an
answer when it makes the next query.
 Traps
As soon as a device detects a status change, it sends an alarm message
(trap) to the network management station. Since the device only sends a
trap if there has been a status change, this method has little effect on the
network load. However, if a packet gets lost, the network management
station may not be informed of the status change.
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7.2.1
7.2 Status determination
Trap destination address
To send alarm messages, a device needs the IP address (= trap destination
address) of the network management station, to which it sends any alarm
messages that arise. You can enter the trap destination address directly on
the device via, for example, the Web-based interface, or more
straightforwardly using Industrial HiVision (see on page 287 “Trap
destination”).
 Click with the right mouse button on the device symbol and select
Device:Trap Destination in the drop-down menu.
The trap configuration dialog opens up.
Select “Send Traps” and click “OK”.
7.2.2
Updating device status
Industrial HiVision displays the status that the device had at the time of the
device detection, or the status from the received traps or status queries.
 “Refresh” allows you to read in the properties again.
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7.3 Status propagation
The status propagation specifies whether the status is propagated to the next
highest level.
Figure 42: Status propagation to a higher level
0 - Lowest level = component detail
1 - 1st higher level
2 - 2nd higher level
3 - 3rd higher level
4 - 4th higher level
5 - 5th higher level
6 - 6th higher level
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7.3 Status propagation
A folder takes the worst status that the content of a component is showing.
The evaluation is based on the following sequence:





Error (worst status)
Warning
OK
Unavailable
No Status
 You specify the meaning of the color assignment at
Configuration:Preferences:Display:Status colors.
 In the properties window of the relevant component, you specify the
determination of the status and the propagation. The component can also
be a folder in the folder frame.
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7.4 Management actions
7.4 Management actions
In addition to passive observation of the network, network monitoring also
consists of active intervention into network events. Active intervention
manifests itself in the response to events in the network or administrative
actions such as switching ports on and off according to a schedule.
7.4.1
Event actions
Industrial HiVision allows you to react automatically to events such as a
status change.
 Select Configuration:Preferences:Basics:Event Actions
or click on “Preferences” in the tool bar and select Basics:Event
Actions.
The automatic reaction options (see on page 231 “Basics:Event Actions”)
provided by Industrial HiVision are:






Popup Message Box
Send SMS
Send Email
Run Executable
Play Sound
Push Notification
In the second frame of this dialog, Industrial HiVision enables you to assign
a selected reaction to an event.
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7.4.2
7.4 Management actions
Time-linked actions
Industrial HiVision offers you the opportunity to set a time period during which
Industrial HiVision responds to an event with an action.
 Select Configuration:Preferences:Basics:Event Actions
or click “Preferences” in the tool bar and select Basics:Event
Actions.
 Create a new entry in "Alarms".
The "Time" frame in the "Alarms" dialog gives you the option of defining a
fixed period with a fixed start and end point.
7.4.3
Industrial HiVision “I'm alive” event
Industrial HiVision enables you to receive an “I'm alive” event from Industrial
HiVision when using remote monitoring.
 Select Configuration:Preferences:Basics:User defined Actions
or click "Preferences" in the tool bar and select Basics:User defined
Actions.
 Define an action that Industrial HiVision is to perform as an “I'm alive”
event, e.g. send an SMS.
(see on page 231 “Basics:Event Actions”)
 Define an alarm that triggers Industrial HiVision to perform the action.
(see on page 231 “Basics:Event Actions”)
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7.5 Time-related recordings
7.5 Time-related recordings
Industrial HiVision allows you to record time-related values from properties in
various databases:
 in a project database (history)
 in a separate report database (report)
With the size of a database the access time for the database increases.
For this reason, Industrial HiVision restricts the number of history entries that
can be recorded to the project database.
7.5.1
History
To monitor your network over a user-specified period of time, Industrial
HiVision allows you to log states with time information.
You will find settings for logging and displaying the history in the properties
dialogs
– “Properties of a connection” on page 206 and
– “Properties of a component detail” on page 200.
 Configuring the protocoling
The Properties dialog of a component detail and the connection dialog of
a connection enable you
 to switch on the protocoling of the history
 to enter the recording/querying interval
 to enter the maximum number of entries recorded. When the
maximum number of entries is reached, Industrial HiVision throws out
the oldest entry when a new one is recorded.
100 entries (= default setting) take up approx. 5 kByte of your hard
disk capacity.
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 Network load
Double-click on a link to open the history window. There you will find for
each data direction a graphic representation of the network load.
Figure 43: Network load
If no ports are assigned to the link yet, you can double-click on the link to
open the dialog for assigning the ports.
If you activated polling of the threshold values in the properties dialog of
a link, then the graphical display shows the threshold lines.
7.5.2
Reports
The reporting function allows you to manage long-term statistics outside the
database of the network management system program.
Industrial HiVision stores values from properties with time information in a
special report database.
To evaluate the recorded values, the reporting function allows you to output
reports in the form of graphics and tables.
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Note: Depending on your settings, Industrial HiVision can collect any amount
of data and save it on your hard drive. Make sure that your hard drive has
sufficient free memory space.
 Application example for temperature monitoring
You want to monitor the temperature fluctuation within a switch over the
course of a 5-day work week for a period of several weeks. Industrial
HiVision should generate a report for each week. You would like to have
the first report on Sunday, October 7, 2012 and further reports at weekly
intervals.
Add the temperature property to reporting:
 To go to the properties level, double-click on the desired switch in the
topology display.
 Right-click on the icon for the temperature property. Select “Add to
reporting...”.
Industrial HiVision opens a dialog for entering the reporting parameter.
 Enter October 1, 2012, 12:00 am as the recording start time.
Press the Enter key to close the date dialog.
Set the recording start time no later than the time at which the report
requires the first entry.
Retain “indefinite” as the recording stop time.
Choose a polling interval as large as possible, but short enough that
Industrial HiVision is able to record the expected fluctuations.
Enter 10 minutes as the polling interval.
Click on "OK".
Create a template for the report:
A template defines the appearance of the report to be generated. In this
example, you want the report to be a line graph in a PDF file.
 Select Configuration:Reporting in the menu bar.
 In the “Reporting” dialog, select the “Templates” tab.
 To create a new template for your report,
click on “New”.
 Enter the parameters for the template (see table 12).
 Click on "OK".
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Parameter
Report Name
Report Title
Report Type
Report Layout
Chart Type
Data
7.5 Time-related recordings
Meaning
Temp. SW1
Temperature fluctuation in switch 1
PDF
Chart
Line
Select the “Monitored Property” and click the right arrow button.
Table 12: Defining a new template
Create scheduling for the report:
With the scheduling function, you define the points in time at which you
want Industrial HiVision to create reports as well as the time period the
report should cover.
 Select Configuration:Reporting in the menu bar.
 In the “Reporting” dialog, select the “Scheduling” tab.
 To create a new schedule for your report,
click on “New”.
 Enter the parameters for the template (see table 13).
 Click on "OK".
Parameter
Report Name
Recurring
Duration
Offset to Execution
First Execution
Repeat
Meaning
Temp. SW1
This type of scheduling generates successive reports.
5 days
6 days, as you want the report to include data from Monday
through Friday and the first generation of the report is to take place
on Saturday.
Sunday, 7 October 2012, 00:00:00 am CET
1 week
Table 13: Defining a new schedule
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7.6 User-defined properties
7.6 User-defined properties
To use this function you require advanced knowledge of SNMP MIB and the
device.
7.6.1
Description of user-defined properties
In the state on delivery, Industrial HiVision already recognizes a large
number of devices and their properties.
With the “User-defined Properties” function, Industrial HiVision allows you to
include additional properties from the MIB of SNMP-capable devices in the
management.
In this way you can add and monitor the properties of any SNMP-capable
devices in Industrial HiVision. You can also add additional properties from
MIB to devices already recognized by Industrial HiVision and monitor them.
7.6.2
Application example for user-defined
properties
In a sensitive network, you want to use ICMP packets to monitor the load on
the network components. If a device receives more than 10 ICMP requests
within 5 minutes, you want Industrial HiVision to output a warning.
 To inform Industrial HiVision about this new property, you select the
Configuration:User-defined Properties dialog.
 In the “User-defined Properties” dialog, click on “New” to create a new
entry with a new property.
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 In the “Name” field, give the new property a unique name, e.g.
UserDef_ICMP-Message. Here Industrial HiVision expects a name that
starts with “UserDef_”.
 In the “Label” field, enter an identifier for this property that Industrial
HiVision will display in the user interface, e.g. ICMP-Watch.
 Choose a view beside “Symbol” for Industrial HiVision to display this new
property.
For example, click on “Realistic”, select the “bell.png” file in the “Objects”
folder and click on “Open”.
 Select the “Higher-level property”, e.g. “Agent”.
 In the “MIB variable/OID” field, enter the MIB variable of the new property.
Alternatively, the MIB Manager allows you to search for the MIB variables
in the MIB of the device:
Click on the 3 dots to open the MIB Viewer.
Click on “MIB Manager” to get an overview of the MIBs that the MIB
Viewer has loaded.
To load additional MIBs into the MIB Viewer, click “Load...” and select the
desired MIB in your file system.
Click on “OK” to close the MIB Manager.
In the MIB Viewer, you can now open the path
org:dod:internet:mgmt:mib-2:icmp to select the MIB variable
icmpInMsgs.
 In the “Instance” field, enter the instance of the MIB variables, in this
case 0.
 Select the “Type” of the property, e.g. “Delta”.
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Figure 44: Creating a new user-defined property
 To finish defining the property,
click on “OK”.
You can now see the new defined property in the “User-defined
properties” window.
 To close the “User-defined properties” window,
click on “OK”.
 Now go to the list view from the detail display.
 In the list view, select the agent of the device that you want to monitor.
 To open the “New Properties” window,
right-click on the list view and select New:Properties.
 To close the window again, select the newly-defined property “ICMP
Watch” in the “New Properties” window and
click on “OK”.
You have now assigned the new property “ICMP Watch” to the agent. To
monitor the new property of the agent, configure the status (see on page 140
“Status configuration”) and the status determination (see on page 141
“Periodic querying (polling)”).
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7.7 Effect on system resources
Industrial HiVision provides you with a range of options for managing and
monitoring your network. This range of options also makes it possible for you
to exhaust your system resources and even to overload them.
In this chapter you will find information about how to
 detect
 influence and
 minimize the utilization of your system resources.
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7.7.1
7.7 Effect on system resources
Detecting utilization of system resources
Polling operations and history records are the main activities that affect your
system resources.
In extreme cases, when you change such settings you can see that your
system has slowed down.
In other cases, you require objective indicators to back up your subjective
perception. You will find these indicators in the help menu of the kernel info.
Indicator
Number of polled
properties
Meaning
Displays the number of properties for which polling is activated.
This display takes into account the devices (see on page 186
“Manage”) monitored by Industrial HiVision and their properties.
Number of properties Displays the number of properties for which the history recording is
recording history
activated.
This display takes into account the devices (see on page 186
“Manage”) monitored by Industrial HiVision and their properties.
Polling operations per Industrial HiVision sums up the properties for which polling is activated
minute
and relates the total to the polling interval. As some polling intervals are
greater than 1 minute, the number of polling operations can exceed
this calculated value within the last minute.
This display takes into account the devices (see on page 186
“Manage”) monitored by Industrial HiVision and their properties.
Polling operations in
Displays the number of polling operations performed in the last minute.
the last minute
This display takes into account the devices (see on page 186
“Manage”) monitored by Industrial HiVision and their properties.
Total number of history Displays the number of entries saved by Industrial HiVision (see on
entries set
page 147 “Configuring the protocoling”).
Total number of actual Displays the number of entries actually saved by Industrial HiVision.
history entries
Table 14: Indicators for system resource utilization in the kernel info
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7.7 Effect on system resources
Influencing utilization of system resources
You will have the most influence on the utilization of your system resources
by using the settings for polling operations and history recording. You can
see for which properties you have currently activated the polling or the history
recording in the “Monitoring” dialog (see on page 215 “Monitor”).
To keep the utilization of your system resources as low as possible, please
note the following points:
 Every property that you have activated in Industrial HiVision for periodic
querying creates a load on your network management station and
increases the network traffic.
 Check which properties you really want to monitor.
 Check which query frequency you require for this monitoring.
 Every history entry creates a load on your network management station
and uses up the free memory space on your network management
station.
 Check which properties you really want to record.
 Check which buffer size you require.
 The multi-configuration function allows you to set up statistic counters on
multiple devices at the same time. By setting up statistic counters, you
activate the polling and recording operations.
 Before you use the multi-configuration function, check what effect the
settings have on your system resources.
 Many events increase the memory requirement, the program start time
and the start time of the event filter dialog.
For a sufficient performance of your network management station, consider
the following additional factors:
 Network range
 Number of nodes
 Complexity of the node management
 Network load
 Computer resources of your network management station
 Memory size (RAM and hard drive) of your network management station
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7.7 Effect on system resources
Minimizing polling
Industrial HiVision gives you the option of adjusting polling gradually to your
requirements. You can change the polling interval and also determine which
properties are to be queried by Industrial HiVision.
 Changing the polling interval for the properties of several
devices
The table (see on page 308 “Monitored properties in the basic setting”)
shows you which properties Industrial HiVision monitors with the basic
polling setting.
To reduce the polling volume from temperature monitoring for the devices
in the detail display, proceed as follows:
 Select the “Properties” file card in the detail display.
 For “Device Class”,
select all
For “Property”, select temperature (device)
 Select all devices with “Ctrl”+“a”.
 Right-click on a device and select MultiConfig™.
 In the menu tree of the MultiConfig™ dialog, select “Property
Properties”.
 Enter 15 minutes for the polling interval, for example in the function
frame of the MultiConfig™ dialog.
 To save the change in Industrial HiVision,
click on “Write”.
You can also turn off polling completely in the same way.
 Turning off polling for connection properties
With the default value, Industrial HiVision polls the network load every 30
seconds.
To turn off network load polling, proceed as follows:
 Select the “Connections” file card in the detail display.
 Select all connections with “Ctrl”+“a”.
 Click on a connection with the right mouse button and select
MultiConfig™.
 In the menu tree of the MultiConfig™ dialog, select “Connection
Properties”.
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 In the function frame of the MultiConfig™ dialog, deselect the
checkmark for “Load”.
 To save the change in Industrial HiVision,
click on “Write”.
7.7.4
Minimizing network load
Industrial HiVision gives you the option of reducing the network load caused
by the device detection.
 Choose Configuration:Preferences:Services.
 Under “Industrial HiVision Ping Server”, reduce the “Scan Rate”.
 Under “Global Settings”, reduce the value for “Simultaneously Discovered
Devices”.
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7.8 Process visualization
systems
7.8.1
Link to process visualization system
As an interface to process visualization systems (SCADA, Supervisory
Control and Data Acquisition) Industrial HiVision contains OPC services and
an ActiveX control element on Windows operating systems.
A process visualization system can use the ActiveX control element to
graphically represent data from Industrial HiVision.
If the Hirschmann Industrial HiVision Service 05.1 is active, the OPC service
can read data from Industrial HiVision and make it available to the process
visualization systems. The OPC services can also write data in Industrial
HiVision. The OPC Data Access V1 to V3 services support communication.
OPC is based on the Distributed Component Object Model (DCOM) protocol
from Microsoft. DCOM is designed as a transport protocol on multiple layers,
e.g. on the http Internet protocol. Thus DCOM supports direct communication
between software components via the LAN.
Windows XP, Windows 7, Windows 2003 and Windows 2008 support
DCOM. For further information on DCOM, visit the Microsoft website.
Activate the DCOM protocol and the remote access to the network
management station, in order that an OPC client has remote access to the
OPC server.
Initial setting for the Industrial HiVision OPC server service: Deactivated (see
on page 267 “Advanced:Services”).
Note: If you activate the Industrial HiVision OPC server service, an OPC
client use the OPC service and Industrial HiVision to access Industrial
HiVision managed devices with write authorizations.
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In the Configuration:Preferences:Advanced:Services dialog,
under “Industrial HiVision OPC Server”, you can use “Global Write Enable”
to deactivate the write permission.
ActiveX Client
OPC Client
SCADA System
ActiveX
OPC-Server
read/write
Services
Database
Trap
Ping
EtherNet/IP
HiDiscovery
SNMP-Get/Set
Industrial HiVision
HIRSCHMANN
h H
h H
h H
h H
h H
Figure 45: Link to process visualization system
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7.8 Process visualization systems
Structure of the transfer data for OPC
The Industrial HiVision OPC server maps the data to be transferred in the
same tree structure in which Industrial HiVision represents it in the folder
frame. The individual elements and their values are known as tags. To
indicate the hierarchy, Industrial HiVision uses prefixes which Industrial
HiVision puts before the tag name. The tag names correspond to the names
of Industrial HiVision in the English language version.
Changing the names in Industrial HiVision has the effect that OPC clients
cannot access the tags any more. The same applies to moving components
into other folders.
Note: If you intend to move components regularly, you can put a link to the
components in your own folder (e.g. Folder/OPC) and access the link using
OPC. This method can be useful if your process visualization system has a
length restriction for the tag name.
Prefix
C_
D_
F_
L_
P_
V_
Type of component
Link
Device
Folder
Link
Port
Device detail
Table 15: Tag name for OPC
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For device names, Industrial HiVision represents the IP addresses with dots
instead of underscores. The Industrial HiVision OPC server replaces dots
and spaces with underscores.
Every node/folder in the structure consists of 5 tags, with the exception of
devices, device details and links.
A device also has the “Managed” tag.
A device detail also has the “Value” tag.
A link also has the “ConnectionState”, “Utilization_AB” and “Utilization_BA”
tags.
Tag name
Label
Status
StatusString
StatusReason
StatusChanged
Managed
Value
ConnectionState
Utilization_AB
Utilization_BA
Meaning
Name of the component, as displayed by the program
interface.
Current status as numerical value.
0=No Status,
1=Unavailable,
2=Ok,
3=Warning,
4=Error
Current status as readable (English) text, e.g. "OK", "Error"
List of all the reasons that contribute to the status of the
component, in readable (English) text form.
Shows whether the status of the object is unconfirmed.
0=Confirmed
1=Unconfirmed
You can use OPC to set the value to "0".
Shows whether Industrial HiVision is monitoring the device.
Current value of the component detail.
Link status, as displayed by the program interface through
line representation:
1=Unavailable
2=Active (unbroken line)
3=Standby (dotted line)
4=Inactive (chain line)
Load on the line from the first terminal point to the second
terminal point (sequence as represented in the OPC tree).
Load on the line from the second terminal point to the first
terminal point (sequence as represented in the OPC tree).
Component
All
all
all
all
all
Device
Device detail
Connection
Connection
Connection
Table 16: Available tags
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Note: The OPC server from Industrial HiVision supports the querying of up
to 3000 OPC tags.
Figure 46: Example of the representation as an OPC tree structure
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7.8 Process visualization systems
Connection as ActiveX control element
To connect Industrial HiVision to a process visualization system, you require
the ActiveX control element, which you can optionally install with Industrial
HiVision.
During the installation of Industrial HiVision with the ActiveX control element,
the installation program registers the ActiveX control element in the Windows
operating system.
 Incorporate the ActiveX control element “HiVisionAxControl Control” into
your process visualization system.
The ActiveX control element requires a link to the Industrial HiVision service.
 By transferring the parameters to your process visualization system, you
create the link to the Industrial HiVision service. Under
Object:Properties, you enter the name or the IP address of the
computer on which the Industrial HiVision service is running. If the
Industrial HiVision service is running on the local computer, you enter
localhost.
You can now operate Industrial HiVision in “running mode” on the interface
of your process visualization system (see on page 64 “Edit mode”).
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7.8 Process visualization systems
Supported applications for ActiveX and OPC
Hirschmann has tested Industrial HiVision with the following applications
under Windows XP (German):
Software
RS View 32
Genesis 32
Simatic WinCC
Citect SCADA
Softing OPC Demo Client
Microsoft ActiveX Container
Internet Explorer
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7.20.00
8.00.138.00
6.0
6.0
4.10 Built 512
6.0
Hersteller
Rockwell Automation
Iconics, Inc
Siemens AG
Citect Corporation
Softing AG
Microsoft Corporation
Microsaft Corporation
ActiveX
X
X
X
X
X
X
OPC
X
X
X
X
X
-
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7.9 Remote access to Industrial
HiVision
7.9.1
Web access to Industrial HiVision
Industrial HiVision allows you to access the Web server of Industrial HiVision
with a browser via the http or https protocol (see on page 267
“Advanced:Services”). You can thus monitor your network from anywhere in
the world.
Example of an Internet address entry:
https://[IP address of your network management station]:11155
You can restrict the access with a password. To have information on
accessing, Industrial HiVision can create an event for every successful
access (see on page 258 “Advanced:Program Access”).
Note: The applet communicates with the service via ports 11155 and 11156.
Make sure that this communication is possible. This is particularly important
if the connection is made via firewalls / port forwarding.
Take note of this information when using a firewall (see on page 22
“Installation”).
The Industrial HiVision Web server provides the following pages:
 Selection of the different websites
 Graphic user interface
 Event view
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 Selection of the different websites
On this page, the Industrial HiVision Web server presents for selection the
websites provided by Industrial HiVision.
URL for this website:
https://[IP address of your network management station]:11155/idx
 Graphical user interface
The Industrial HiVision Web server provides the same graphic interface
as the one used in your network management station. This enables you
to monitor and configure your network remotely in the same way as you
are accustomed to doing on-site.
URL for this website:
https://[IP adresse of your network management station]:11155
 Events on the website
PDAs, smartphones and other portable devices are increasingly
important tools for IT administrators. For administrators, the event list is
an important part of Industrial HiVision. The event list contains a
concentrated overview of the state of the monitored network (see on
page 87 “Event list”).
The Industrial HiVision Web server provides the event list in HTML format,
optimized for display on portable devices such as the iPhone, BlackBerry
devices, etc.
URL for this website:
https://[IP address of your network management station]:11155/events
The event website allows you to confirm events. Industrial HiVision
synchronizes the confirmations with the graphic user interface and vice
versa.
For the sake of clarity, Industrial HiVision restricts the display to the
following events:
– Unconfirmed events
– Confirmed events of the types “Warning” and “Error”.
When you confirm a standard event in the list, Industrial HiVision removes
the confirmed standard event from the list.
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Industrial HiVision refreshes this page every 5 minutes.
You can select different refresh cycles in the Display:Event dialog in
Configuration:Settings.
(see on page 245 “Display:Event”)
In addition to the predefined filters by “Category”, Industrial HiVision offers
user-defined filters according to the “Source” and the “Component” that
caused an event.
 Copy a string from the “Source” or “Component” table column to the
corresponding filter field. You can make the string more general by
using the wildcard “*”.
Note: When accessing the event list via http(s), Industrial HiVision saves
the filter settings in a Web session on the Web server of Industrial
HiVision.
Industrial HiVision gives you the option to change the lifetime of this Web
session in the
Configuration:Settings:Advanced:Services dialog.
Use the setting Industrial HiVision Web Server:Web Server
Session Timeout.
If a password is configured for the Web access, this password remains
valid after the Web session is finished.
Figure 47: Events on the website of Industrial HiVision
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HiVision
App access to Industrial HiVision
HiMobile is a mobile application (app) for mobile devices such as
smartphones and tablet PCs.
Anywhere in the world that you have an Internet connection and a link, e.g.
via VPN , to the network of Industrial HiVision, HiMobile allows you to receive
information about the status of your network.
To do this, HiMobile connects to the service of Industrial HiVision as a client
in order to exchange information.
Functions of HiMobile:
 Displaying the folder frame of Industrial HiVision with status information
 Displaying the event list of Industrial HiVision
 Notifications when an event occurs
 Scanning of the device QR code to identify the device in the folder frame
and for other device information
You will find the HiMobile app as a free download on the ViVision website.
 Preparing Industrial HiVision for app access
 Allow access to the Industrial HiVision web server:
Configuration:Preferences:Advanced:Services:Industrial
HiVision Web Server:Enabled
 For mobile android devices
If a firewall is restricting the data traffic between the Internet and
Industrial HiVision, you release ports 5228, 5229 and 5230. Industrial
HiVision communicates with the GCM server (Google Cloud
Messaging) via these ports.
GCM is a Google service that Industrial HiVision uses to send
messages on mobile android devices.
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 For mobile iOS devices
If a firewall is restricting the data traffic between the Internet and
Industrial HiVision, you release ports 5223, 2195, 2194 and 443.
Industrial HiVision communicates with APNs (Apple Push Notification
Service) via these ports.
APNs is an Apple service that Industrial HiVision uses to send
messages on mobile iOS devices.
 For mobile Windows devices
If a firewall is restricting the data traffic between the Internet and
Industrial HiVision, you release http protocol port 80. Industrial
HiVision communicates with the Microsoft Push Notification Service
via this port.
 Preparing the app for access to Industrial HiVision
After you first start the app, or the "Settings" menu in the app, you see the
"Settings" dialog for entering the connection parameters.
 Enter the IP address or the host name of your network management
station. You will find the IP address in Industrial HiVision in the
following dialog:
Configuration:Preferences:Advanced:Management
Station:Network Card Management Station
If your network management station has multiple network interface
cards, you take the IP address of the network interface card by means
of which HiMobile is to communicate with Industrial HiVision.
If your network management station is hidden behind a firewall with
the NAT function, you obtain the relevant IP address from the
administrator of the firewall.
 Enter the port for the web server. You will find the "web server port" in
Industrial HiVision in the following dialog:
Configuration:Preferences:Advanced:Services
 Enter the password for the Web access. You will find the "web access
password" in Industrial HiVision in the following dialog:
Configuration:Preferences:Advanced:Program Access
 Identifying devices with the app
Industrial HiVision allows you to store a QR code for each device. Print
out this QR code and affix it to the relevant device.
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The HiMobile QR Code Scanner allows you to scan this QR code on site
in order to identify the device. To show the information on your mobile
device, you scan in the QR code. Then HiMobile calls up the information
for the device from the Industrial HiVision web server and displays the
information on your mobile device.
 To generate the QR codes of devices, select a device or multiple
devices of a device class, and to open the MultiConfig™ dialog,
choose Configuration:MultiConfig™.
 In the MultiConfig™ dialog, choose Device
Settings:Diagnostics:QR Code Generator in the menu tree.
The QR Code Generator dialog gives you the following options for
saving the QR code:
– Change the initial setting for the path and file name for storing the
QR code files.
– Define the size of the QR code in pixels.
– Save the entries as an initial setting
 To save the QR codes in the specified directory, click on "Write".
The Configuration:Preferences:Advanced:Load/Save dialog
allows you set the path globally with the file name and tokens as
placeholders.
7.9.3
Certificate for the https connection
To provide the best protection for the connection between your mobile device
or a browser and Industrial HiVision, you require a new certificate. For this,
you require a web server keystore. The web server keystore is a file that
contains the key for the https connection.
The following example also applies to Linux operating systems when you use
a “/” instead of a “\”.
 In the command line interpreter of the operating system, go to the
installation directory of Industrial HiVision.
 Generate a Industrial HiVision web server keystore in the command line
interpreter of the MS-DOS Microsoft operating system with the following
command:
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




7.9 Remote access to Industrial
HiVision
lib\java_x86\bin\keytool -genkey -alias Industrial
HiVision -keyalg RSA -keystore keystore -keysize 2048
-keypass password -storepass password
Respond to the request for your first name and surname with the unique
domain name of the domain to which your network management station
is connected.
You can enter any responses you want to the requests for your
organizational unit, your city or community, and your federal state.
Respond to the request for your country code with the two letters that
make up the country code of your country.
You will find the “keystore” file in the directory from which you executed
the command.
To request a certificate from a certification body, you require a certificate
signing request file (*.csr).
You generate this file in the command line interpreter of the operating
system with the following command:
lib\java_x86\bin\keytool -certreq -alias Industrial
HiVision -keystore keystore -file ihivision.csr storepass password
You will find the *.csr file in the directory from which you executed the
command.
With this *.csr file you request a certificate from a certification body, such
as Verisign.de.
The certification body supplies the signed certificate in the form of a file or
an ASCII character string.
If you receive a file, rename this file to ihivision.crt.
If you receive an ASCII character string, copy this completely to a text file
with the name ihivision.crt.
Import the certificate into the web server keystore in the command line
interpreter of the operating system with the following command:
lib\java_x86\bin\keytool -import -trustcacerts -alias Industrial HiVision -file
ihivision.crt -keystore keystore -storepass password
Save the “keystore” file in the installation directory of Industrial HiVision
before replacing the existing file with the newly generated file.
Replace the “keystore” file in the installation directory of Industrial
HiVision with the newly generated “keystore” file.
Note: The files contain confidential keys that are comparable to passwords.
Protect these files from unauthorized access.
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Alternatively you can create your certificate yourself - see, for example,
www.openssl.org. For this, you import the required master certificate to the
mobile device or browser by means of which you want to connect with
Industrial HiVision.
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References
8 References
The descriptions in the previous chapters have been task-oriented, while the
preference chapter describes the individual dialogs and menu items in a
function-oriented way. Here you will find descriptions of function details for
performing basic tasks that are of lesser importance.
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8.1 File
8.1 File
The “File” menu contains functions relating to file operations.
Industrial HiVision performs file operations on the computer with whose
“Hirschmann Industrial HiVision Service 05.1” service your interface
communicates. If you have installed the service and the user interface on
different computers, you get the file selection dialog for the file selection (see
figure 48).
You double-click on a table row to go one level lower on the file tree structure.
You click on “Up” to go one level higher in the file tree structure.
Above the table you see the path you are currently on.
Figure 48: File selection dialog for different computers
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8.1.1
8.1 File
New project
You can use this selection field to create a new project in which you can save
your network data.
Note: By selecting a new project you delete the current project. To save
the data of the current project, you export this project under another name
(see on page 178 “Save”) before selecting the new project.
8.1.2
New
You use this selection field




to add a new folder
to add a new device to the selected folder
to create a new connection
to add counters with properties on the port level, e.g. for “In non Unicast
Packets”.
 to add a text line
 to add a symbol. You can change the symbol in the Properties window of
the symbol.
8.1.3
Connect...
With this selection you can connect the user interface with the service on
your own computer (localhost) or with the service on a remote computer.
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8.1.4
8.1 File
Open
You use this selection field to open a previously saved project in order to view
it or make changes in it.
 Select the relevant path and the desired file within your folder structure.
8.1.5
Save
You use this selection field to save your current network data and the
configuration of Industrial HiVision into a current project file.
 Select File:save to overwrite the open project file with the current
project and the current configuration of Industrial HiVision.
8.1.6
Save as...
You use this selection field to save your current network data and the
configuration of Industrial HiVision into a current project file.
 Choose File:save as...
 Select the relevant path within your folder structure and enter a project
name.
 Click on “Save” to save the current project and the current configuration
of Industrial HiVision in a new file.
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8.1.7
8.1 File
Export...
With this selection you export the content of the detail display.
Industrial HiVision exports graphics (topology representation) as a:
 PDF file,
 jpg file,
 png file and
 bmp file.
Industrial HiVision exports tables as a:
 PDF file
 HTML file
 CSV file (see on page 310 “CSV export”)
 Choose File:Export... and select the file type in the “Save” window.
8.1.8
Export Events...
With this selection you export the complete event list as:
 PDF file
 HTML file
 CSV file (see on page 310 “CSV export”)
 Choose File:Export event list... and select the file type in the
“Save” window.
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8.1.9
8.1 File
Print
With this selection you print the content of the detail display.
 Choose File:Print... .
Industrial HiVision creates a temporary PDF file of the content of the detail
display and opens this PDF file in the PDF display program, e.g. Acrobat
Reader, that is installed on your management station.
8.1.10 Printing the event list
With this selection you print the complete event list.
 Choose File:print event... .
Industrial HiVision creates a temporary PDF file of the content of the detail
display and opens this PDF file in the PDF display program, e.g. Acrobat
Reader, that is installed on your management station.
8.1.11 Exit and Stop Service
Available when running on the Windows operating system.
With this selection you exit both the program and, for the local service, the
service. By exiting the service you also interrupt the monitoring of your
network.
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8.1 File
8.1.12 Exit
You use this selection field to quit the program. The service remains active
in the background and continues to monitor your network.
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8.2 Edit
The “Edit” menu contains functions relating to editing operations and device
properties.
8.2.1
Undo
With this selection you undo the last change you made in the program.
8.2.2
Redo
With this selection you redo the last change you made in the program, which
you had previously undone.
8.2.3
Edit mode
You use this selection field to activate/deactivate the edit mode (see on
page 258 “Advanced:Program Access”). To avoid writing conflicts, Industrial
HiVision impedes the edit mode from being activated on multiple user
interfaces at the same time.
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8.2.4
8.2 Edit
Switch to the free version
With this selection you switch during the free 30-day trial period between the
licensed version and the free version.
Industrial HiVision offers 3 versions:
 Licensed version
After you enter a license key, Industrial HiVision runs as the licensed
version. As the licensed version, Industrial HiVision gives you the full
function range.
 Free 30-day trial version (licensed)
After a new installation or after an update, Industrial HiVision starts fully
functional for the duration of the free 30-day trial period.
During the last 7 days of the trial period, a message window tells you that
the trial period is running out and that you can save the project file before
the trial period expires. If Industrial HiVision is idle during this time,
Industrial HiVision shows this message window when it starts again.
 Free version
As the free version, Industrial HiVision offers the option of detecting
devices of Hirschmann and performing updates on the detected devices.
8.2.5
Cut
You use this selection field to put data you have selected (screen element,
components, devices with their settings) into the clipboard.
The data is deleted, and you can add it in again at another position using the
“Paste” menu item.
You can also copy the names of objects into other applications, such as a
text editor.
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8.2.6
8.2 Edit
Copy
You use this selection field to put data you have selected (screen element,
components, devices with their settings) into the clipboard.
The data remains where it is, and you can add a copy of it at another position
using the “Paste” menu item.
You can also copy the names of objects into other applications, such as a
text editor.
8.2.7
Paste
You use this selection field to add the data (screen element, components,
devices with their settings) in your clipboard at the position where your cursor
is currently located.
8.2.8
Paste as link
You use this selection field to add the data (screen element, components,
devices with their settings) in your clipboard as a link at the position where
your cursor is currently located. Only a reference to the data is inserted.
The data themselves remain in their original position (see on page 103
“Creating a link”).
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8.2.9
8.2 Edit
Delete
You use this selection field to delete data you have selected (screen element,
components, devices with their settings).
When deleting devices, Industrial HiVision allows you to delete the device or
move the device into the “Unused Devices” folder.
8.2.10 Rename
With this selection you rename a selected folder or a tagged device.
8.2.11 Select all
You use this selection field to select all parts inside the active folder.
8.2.12 Acknowledge Status Change
You use this selection field to acknowledge the status change of the selected
components and their sub components.
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8.2.13 Manage
With this selection you activate the monitoring of the selected devices (see
on page 186 “Unmanage”).
8.2.14 Unmanage
With this selection you deactivate the monitoring of the selected devices.
Industrial HiVision keeps the device, its configuration and its current values
stored in the database. The monitoring of the device is off until you set it to
“Manage” again (see on page 186 “Manage”). Industrial HiVision releases
the license of this device and allows you to use this license for another
device.
Industrial HiVision displays a device in the “Unmanage” state in gray with a
stop symbol.
8.2.15 Set devices and port names
With this selection you set the detail window to show
– the device name and port name of the selected devices, instead of
– the IP address and port numbers of the selected devices.
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8.2.16 Set default device Icon
With this selection you take the symbol for display from the device class. If
no default symbol exists for the device class, Industrial HiVision takes the
device symbol entered in the preferences (see on page 255 “Display: Device
Icon”).
8.2.17 Device Documentation
With this selection, Industrial HiVision generates a PDF file for
 every device selected, or for
 all devices.
The PDF file contains information about the device and its settings.
 Make a selection and specify the folder in which you want Industrial
HiVision to save the PDF files.
8.2.18 Drawing Size
You use this selection field to adapt the size of the drawing area for the detail
display to meet your requirements. Industrial HiVision provides you with
three options for doing this:
 Reduce,
 Enlarge,
 Shrink to fit.
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8.2.19 Background image
You use this selection field to load, remove or change the background image
in your detail display. The following options are available:
 Paste As Background
When you select “Paste As Background”, you add the image in your
clipboard to your detail display as a background image. If the clipboard is
empty, this menu item is marked in grey and cannot be selected.
 Select Background Image...
When you select “Select Background Image...”, you add the image from
a file to your detail display as a background image. Select the relevant
path and the desired file within your folder structure.
Note: High-resolution background images sap the resources of your
network management station and therefore reduce the performance of
your system.
 Remove Background Image
When you select “Remove Background Image”, you delete the
background image in your detail display.
Figure 49: Edit:Background image
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8.2 Edit
8.2.20 Find
The Find dialog allows you to search for components, MAC addresses or IP
addresses in the display.
 Select the “Devices by IP Address” tab page if you are searching for an
IP address or “Components by Name” if you are searching for part of a
device.
 Enter
 the IP address/MAC address or a part of it, or
 the component name or a part of it without using wildcards.
 Select a device on the left of the tree diagram or a folder in which you want
Industrial HiVision to search.
 Click on “Find” to start the search.
Industrial HiVision shows the result of the search in a list of the search dialog.
When you double-click on a line in this list, Industrial HiVision selects the
component you want to find in the folder frame.
Figure 50: Edit:Find
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8.2.21 Auto Topology
The Auto Topology function allows you to automatically create the links
between the devices. For the Topology Discovery, Industrial HiVision uses
the Forwarding Data Base (FDB) and the LLDP and SNMP functions of the
devices.
IEEE 802.1AB describes the Link Layer Discovery Protocol (LLDP). LLDP
enables the user to have automatic topology recognition for his LAN.
Industrial HiVision detects redundancy mechanisms, such as RSTP,
redundant network coupling or HIPER-Ring. Industrial HiVision represents
every redundant connection as a separate connection.
Industrial HiVision can detect the terminal device topology across the
subnetworks if the router separating the subnetworks supports the SNMP
ipNetToPhysicalTable.
 Select Edit:Auto Topology .
 In the dialog for automatic topology discovery, you select how you want
Industrial HiVision to execute the Auto Topology function.
Selection
Entire Network
Infrastructure
Action
Detects the topology of the entire network, including
switches, routers, WLAN and terminal devices and reads
large data quantities from the devices.
In large networks, Topology Discovery can take up a
significant amount of time.
In this case “Entire Network” means the Layer 2 network
that is connected with the network interface card of the
network management station and all the reachable VLANs.
Only detects the topology of the infrastructure devices
based on LLDP. Is performed very quickly and sometimes
with gaps.
Table 17: Scope
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Selection
Devices without management
8.2 Edit
Action
Industrial HiVision derives topology information from
devices without the management function and from devices
without an Industrial HiVision license from the information in
known neighboring devices. Industrial HiVision represents
these unknown devices as a cloud. A cloud can represent
one or more unknown devices.
Table 18: Nodes without management
Selection
Action
Create a completely new topology Create completely new topology
Removes existing connections and clouds. Then creates
new topology.
Enhance existing topology
Enhance existing topology
Creates new connections and clouds. The existing
connections are kept.
Correct a topology
Adds missing connections and removes connections that
differ from the current topology. Keeps existing clouds if
they correspond to the current topology.
Table 19: Procedure
Selection
Automatically
Manually
Action
Industrial HiVision unravels the topology and
reassigns the objects.
Industrial HiVision leaves the objects in their current
positions.
Table 20: Layout
Selection
Current folder
Recursively
Action
Performs the selected actions only in the selected
folder.
Industrial HiVision performs the automatic Auto
Topology Discovery in the current folder and in the
folders below it, and displays the results in both the
current folder and the folders below it.
Table 21: Range
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 Click on "OK".
Then Industrial HiVision queries the links in the network in accordance with
the settings and displays the detected links in the interface.
Note: Topology Discovery
 Network components that do not conform to the LLDP specifications or
cannot be managed via SNMP can lead to incorrect Auto Topology
Discovery.
 An active DHCP request during the discovery procedure can corrupt the
result of the discovery.
 VLAN routing can corrupt the result of the discovery.
MACH 3000 M-Router modules work with VLAN routing.
 To detect subnetworks behind 1:1 NAT routers, select “Infrastructure”
under “Scope” (see table 17).
 Industrial HiVision detects the virtual interface of two VRRP routers as a
separate device. As a result, Industrial HiVision creates additional
connections. To avoid this, set the device with the virtual router interface
to the “unmanaged” status.
 Detecting devices of an LAN behind a wireless client device:
The BAT-Geräte from Hirschmann have the “client bridge support”
function.
For Industrial HiVision to be able to detect devices of an LAN behind a
wireless client device, activate the “client bridge support” function in the
wireless client device and in the related WAN on the access point.
 Redundantly connected terminal devices can corrupt the result of the
discovery.
 The topology discovery detects the topology at the time at which it is
executed.
Industrial HiVision displays other changes in the network (e.g. roaming)
when you update the topology display.
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8.2 Edit
8.2.22 Auto Layout
The Auto Layout function gives you the option of leaving the assignment of
the devices to Industrial HiVision.
 Select Edit:Auto Layout..
 Click on “OK” to get Industrial HiVision to reposition the objects in the
detailed display.
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8.2 Edit
8.2.23 Properties of a folder/device
The properties dialog contains the Properties, Subcomponents, Scan Range,
Protocol and MAC/IP Addresses tab pages.
The protocol and MAC/IP Addresses tab pages describe device properties.
 Properties of a folder/device
The “Properties” tab page displays the general properties of the
component display.
You click on a symbol once to open a dialog for selecting an image for
Industrial HiVision to use in the display. Industrial HiVision adapts the
image size automatically.
The status display is important for monitoring your network. Here you
select whether Industrial HiVision determines the status of this
component and whether Industrial HiVision forwards the status
determined to the next highest level. In the basic setting, Industrial
HiVision determines the status and forwards it to the next highest level.
Figure 51: Properties of a folder/device
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 Subcomponents of a device/folder
The “Subcomponents” tab page shows a table of the entire parts of the
component from which you opened the properties dialog. Along with
the names of the parts, the table also contains the values of the different
properties of these parts.
Figure 52: Subcomponents of a folder/device
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 Scan range of a folder
The “Scan Ranges” tab page enables you to define IP address ranges.
Industrial HiVision shows newly detected devices with IP addresses from
one of these IP address ranges in this folder (see on page 279 “Scan
Ranges”).
Figure 53: Scan ranges of a folder
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8.2 Edit
 Protocols of a device
The “Protocols” tab page shows a table of the protocols that are
supported and their properties.
Depending on the devices, Industrial HiVision supports the protocols:
 Ping
 SNMP V1
 SNMP V3
 HiDiscovery
 EtherNet/IP
 Modbus/TCP
Industrial HiVision supports the Modbus/TCP command Read
Device Identification (43 / 14) exclusively.
Industrial HiVision uses the highest possible protocol (sequence: SNMP
V3, SNMP V1, Modbus/TCP, Ping) to monitor a device.
You use “Reload” to get Industrial HiVision to query protocols of the
device again.
Figure 54: Protocols of a device
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 IP address of a device
The tab page allows you to change the IP address and the SNMP port
number for current devices for Industrial HiVision in this dialog.
You require this function to re-access with Industrial HiVision a known
device whose IP address was changed directly on the device.
If you want to change the IP address on a device, you select the device
and use the Configuration:IP Configuration dialog (see on
page 284 “IP Configuration”).
Figure 55: IP address for a current device
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 MAC/IP addresses of a device
This tab page shows you a list of the IP addresses in the device and their
related MAC addresses. The list contains:
Designation
MAC Address
IP Address
Netmask
Hostname
DNS Name
Port No
Port
Management
User Generated
Router Entry
Meaning
Host name from the /config/hosts.txt file in the installation directory if
– the file exists,
– there is an entry and
– the determination of a device name is activated in the basic settings.
Otherwise, the field remains empty.
Name from the Domain Name Service
Port number of the protocol.
Device port
Industrial HiVision communicates with the management of the device by
means of the IP address in this row.
The device in this row was generated by the user. Industrial HiVision has
not detected this device yet.
The IP address in this row comes from the routing table of the device.
Figure 56: MAC/IP address and name of a device
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8.2.24 Properties of a component detail
In the “Properties of a component detail” dialog, you are at the lowest level of
the status determination. In addition to the properties that are on higher
levels, this dialog contains a specifically determined value. If you want to
observe this value, you can query it at freely specified intervals and log it.
Value range for the polling interval: ≥5 seconds.
You can edit the name of the property if you have previously permitted
renaming in the settings (see on page 258 “Advanced:Program Access”).
 To perform logging, select “Record history”.
Select “Display” to open another window to display the history. You can
use the tab page selection in this window to choose between tabular and
graphic views.
The graphic view is available if the property is of the counter type.
 With “Buffer size” you specify how many lines the protocol buffers.
If you also want to display this value in the bubble help of a higher-level
component, you select the component in the “Display value in bubble
help” selection menu (see figure 57).
In the “Status Config” dialog, you specify how a change in this value affects
the display of the status.
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Figure 57: Detail properties
Aside from monitoring your network, Industrial HiVision also allows you to
configure the following properties on the component detail level, if the device
supports this option:
 Port Name
Assign the port any readable name.
 Port Status
Switch the port on or off.
 Autonegotiation
Switch the autonegotiation function on or off.
 Device Name
Assign the device any readable name.
 Contact
Name the contact person for the device.
 Location
Name the location of the device.
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To configure a component detail property,
 select the “Properties” dialog for the component detail
 edit the value and click on “Write”.
Figure 58: Configuring detail properties
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 Specified values
The “Status Conf” dialog shows you the possible values of the component
detail.
Use the drop-down menu to assign the statuses you require to the values.
The operators provide you with further options for the definition of the
status configuration.
Figure 59: Example for the status display of default values
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 List values
The “Status Conf” dialog shows you a list with current values of the
component detail.
Use the drop-down menu to assign the statuses you require to the values.
In contrast to “Defined values”, the values are variable and
you can use “Current values” to read in the currently available values,
use “New” to enter your own values in the list and
use “Delete” to delete values from the list.
Application example: You want an error message when unauthorized
stations login to an access point. Enter the permitted stations in the list
and set “Other Value” to “Error” (see figure 60).
Figure 60: Status display for list values
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 Numeric values
The “Status Conf” dialog allows you to enter threshold values numerically.
Use the drop-down menus to select the statuses which Industrial HiVision
should assign to the device when these threshold values are exceeded or
not reached.
Figure 61: Status display for numeric values
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 Alphanumeric character string
The “Status Conf” dialog allows you to assign an alphanumeric value to
the device detail.
Use the drop-down menus to select the statuses which Industrial HiVision
should assign to the device for other character strings.
Example: Enter at one port the MAC address of the connected device.
Assign the status “OK” if the MAC address of the connected device is the
same. Assign the status “Error” if the MAC address of the connected
device is different. As soon as the MAC address changes, you get an
error message.
Figure 62: Status display for alphanumeric values
8.2.25 Properties of a connection
The properties dialog of a connection consists of 2 tab pages: Connection
and Properties
You can access a third property, the history of the connection, by doubleclicking on the connection.
 Connection
On the “Connection” tab page you select the ports to which the connection
is connected. To give you a better overview, the dialog provides you with
an option to select the ports that will appear in the selection display.
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8.2 Edit
If the speed display is activated, when the speed is increasing Industrial
HiVision increases the line thickness in 2-point steps at 10, 100, 1000,
10000 MBit/s. If the speed display is activated, Industrial HiVision
displays the current connection setting in the bubble help.
If the speed display is activated, Industrial HiVision displays the current
speed setting even if you have deactivated the speed display in the
connection properties dialog (see on page 249 “Display:Device”).
With automatic display of the connection medium via the connection end
icon, Industrial HiVision selects the respective icon. Industrial HiVision
allows you to define the connection end icon for a connection yourself.
This option enhances clarity when conditions prevent determination of the
medium.
If observing the connection is important for you, you can query the
following standard parameters at freely specified intervals:
 Link status
 Load (incoming load)
If a terminal device on a connection does not supply a value for the
incoming load, then Industrial HiVision displays the outgoing load of
the other end of the connection as the incoming load at this end.
 Port redundancy
 WLAN port properties
Industrial HiVision uses “Load History Record” to store the value of the
queried incoming load on an ongoing basis.
 Properties
The “Properties” tab page for the connection allows you to give the
connection any name you want and to specify the status handling.
The status display is important for monitoring your network. Here you
select whether Industrial HiVision determines the status of this connection
and whether Industrial HiVision forwards the status determined to the next
highest level. In the basic setting, Industrial HiVision determines the
status and forwards it to the next highest level, as soon as you have
assigned the connected ports to the connection (see below).
Under “Availability”, you can find the fields for entering the MTBF and
MTTR values that Industrial HiVision uses for calculating availability(see
on page 294 “Calculate Availability”).
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8.2.26 Adding a component detail to a port
Industrial HiVision provides the monitoring of many component details for the
individual components. For the sake of clarity, Industrial HiVision provides an
overview of a selection of these details.
 To add another component detail to a port, right-click on the empty space
in the component detailed display.
 Select New:Properties.
Industrial HiVision then provides you with a list of additional component
details. A component detail is available as a “Delta” type and “Absolute” type.
 Delta: The monitoring refers to the difference between the values for two
consecutive inquiries. The symbol of the delta property is a triangle in the
top right corner.
 Absolute: The monitoring refers to the absolute value for each particular
inquiry.
Figure 63: Symbols for Delta and Absolute properties
 You double-click on a row to select the corresponding component detail
and thus create a symbol for this component detail in the detailed display.
 Right-click on the symbol and select “Properties” to open the “Properties
of a component detail” on page 200 dialog.
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8.2 Edit
8.2.27 Add to reporting
The reporting function allows you to manage long-term statistics outside the
database of the network management system program.
You can add the following to the reporting function:
 Pollable device details
 Connections between 2 devices, at both ends of which Industrial HiVision
has detected a link status.
 To add a device detail or a connection to the reporting function, click with
the right mouse button on the device detail or the connection and select
“Add to reporting ...”.
The dialog allows you to use “Report” to activate/deactivate the reporting for
this property or this connection. If you deactivate the reporting, the entry
remains in the reporting function (see on page 218 “Reporting”). For the
reporting, you have the choice of recording the value or recording the status.
“Start” and “Stop” allow you to define when the recording starts and when it
stops. With the default setting, the recording begins right after you click “OK”
and continues for as long as the Industrial HiVision service is running.
If you previously activated the polling for the property or the connection, or if
you changed the polling interval, this setting is kept. Otherwise Industrial
HiVision activates the polling and sets the polling interval to the minimum
value of 30 seconds.
Polling interval setting:
 Minimum value: 30 seconds
 Possible values: multiples of 30 seconds
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Figure 64: Add property to reporting
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8.3 View
8.3 View
You use the “View” function to navigate through the history of the content of
the detail display frame.
8.3.1
Select VLAN
This function allows you to see the VLAN membership of the detected
devices and links based on the colors in which they are displayed.
 Choose “View: Select VLAN”.
Industrial HiVision opens a dialog for selecting a VLAN.
 In the drop-down menu, select the VLAN ID for the VLAN whose VLAN
membership you want to see.
Industrial HiVision displays the devices and links that belong to other
VLANs in light gray. The devices of the selected VLAN remain in color or
in dark gray.
At the top of the folder frame, Industrial HiVision displays the selected VLAN.
8.3.2
Protocol Statistics
The Protocol Statistics give you an overview of the response time behavior
of the devices with Industrial HiVision with regard to the protocol
communication. This overview helps you find out whether the response time
behavior is the cause if Industrial HiVision cannot set up the communication
with individual devices.
The Settings:Advanced:SNMP Configuration dialog in Industrial
HiVision allows you to change the setting for timeouts under Settings.
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Parameter
Device
Protocol
Requests
Responses
Timeouts
Errors
Msg loss [%]
Avg Resp [ms]
Min Resp [ms]
Max Resp [ms]
Std Dev
Try 1
8.3 View
Meaning
IP address of the device to which the entries in this line apply
Relevant protocol via which Industrial HiVision communicates with the
device
Number of requests from Industrial HiVision since the last reset
Number of responses from the device since the last reset
Number of cases in which the device required longer for a response than
was entered in the settings
Number of packets deviating from the standard
Pkt. loss [%] = packet loss [%] = 1-(replies/requests) * 100
Average value of response times
Minimum wait period for a response
Maximum response time for a reply
Standard deviation of the response times = measurement for the
variation
Number of responses received after the first request attempt.
Depending on your settings in the SNMP configuration in Industrial
HiVision, Industrial HiVision creates columns with “Try 2”, “Try 3”, etc.
The “Try 2” column then only contains the number of responses received
after the 2nd request attempt.
Table 22: Log statistics
Industrial HiVision provides you with a portion of the protocol statistics as
detailed information for each device. You will find “Avg Resp” and “Std Dev”
in the log properties of a device.
You can use the reporting function to analyze the behavior of individual
devices more precisely. To do this, you add these log details in a report.
With “Export” you can save the complete table as a:
 PDF file
 HTML file
 CSV file (see on page 310 “CSV export”)
With “Print” you can print the complete table. Industrial HiVision creates a
temporary PDF file of the content of the list and opens this PDF file in the PDF
display program, e.g. Acrobat Reader, that is installed on your management
station.
With “Reload” you get Industrial HiVision to reload the values in the tables of
this dialog.
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8.3 View
With “Reset” you get Industrial HiVision to reset the table values to “0”.
8.3.3
Filter Events for Object
With “Filter Events for Object” you filter the events list based on the device
selected.
8.3.4
Back
You use “Back” to return to the previous view of the detail display frame.
8.3.5
Forward
You use “Forward” to go to the next view of the detail display frame.
8.3.6
Up
You use “Up” to go to the next highest level of the detail display frame.
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8.3.7
8.3 View
Home View
With "Home View", Industrial HiVision enlarges the window to the size of the
entire screen, and in the detail view it displays the content that you defined
with "Set As Default Folder".
8.3.8
Set As Default Folder
With "Set As Default Folder" you define the content of the detail view that
Industrial HiVision displays when you select the "Home View".
8.3.9
Zoom
Use “Zoom” to increase the size of the display in the detail frame in steps
of 10 %.
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8.4 Configuration
8.4.1
Monitor
The “Monitor” dialog lists in a table the monitoring functions for the
components currently being monitored:









Property
Value of the property
Take the value from an alarm message (trap) relating to this property
Query the value of this property periodically from the device
Query interval
Record history for this property
Size of the Ring memory for the history recording (number of entries)
Derive status of property from the value of the property
Propagate status to the next highest level
Double-click on a row in the table to edit the status configuration of the
property.
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Figure 65: Configuration:Monitoring
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8.4.2
8.4 Configuration
PSM Manager
Product-Specific Modules (PSMs) describe the properties of a device which
Industrial HiVision can read for monitoring or write to for configuration.
The PSM Manager gives you the opportunity to update PSMs or import
additional PSMs beyond the ones included with delivery and remove them
again.
 Industrial HiVision assigns the device class “Switch” to devices for which
Industrial HiVision has no PSM.
 During import, Industrial HiVision compares the version of the PSM to be
imported with any existing PSM. If the PSM to be imported already exists,
Industrial HiVision opens a dialog. The dialog offers you the opportunity
to keep or overwrite an existing PSM.
Note: Industrial HiVision accepts the changes made after a restart of the
service.
Figure 66: Configuration:PSM Manager
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8.4.3
8.4 Configuration
Reporting
The reporting function allows you to manage long-term statistics outside the
database of the network management system program.
 Monitor
This table lists the properties that you selected for monitoring (see on
page 209 “Add to reporting”).
 To change an entry in this table, select the entry and click “Edit”.
 To delete one or more entries in this table, select the entry or entries
and click “Delete”.
If entries are contained in templates, Industrial HiVision refuses the
deletion of these entries.
Delete these entries in the template table so that you can delete the
entries in the monitoring table.
 To check whether the entries are still valid, as they could have
changed during the editing in this dialog, click on “Update”.
An entry is valid if Industrial HiVision can access and query the
component.
Parameter
Record
Recording start now
Recording start time
Recording stop indefinite
Polling interval
Meaning
Activate this entry.
If you close this dialog, then click “OK” or “Apply” in the “Monitor”
dialog, Industrial HiVision starts the recording according to the
settings below.
If you close this dialog, then click “OK” or “Apply” in the “Monitor”
dialog, Industrial HiVision starts the recording.
If you close this dialog, then click “OK” or “Apply” in the “Monitor”
dialog, Industrial HiVision starts the recording at this time.
After the recording starts, Industrial HiVision continues the
recording indefinitely until this entry is deleted or changed.
Time interval at which Industrial HiVision cyclically queries the
value from the device.
Table 23: Editing an entry in the monitoring table
Note: Industrial HiVision can record values as long as Hirschmann
Industrial HiVision Service 05.1 is active. When you stop Hirschmann
Industrial HiVision Service 05.1, the recording also stops until
Hirschmann Industrial HiVision Service 05.1 is started again.
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 Templates
This dialog allows you to define the format of reports.
 Click “New” to define a new template.
 Click “Edit” to change a template.
 Click “Delete” to delete one or more templates.
 Click “Display report” to check how a template looks.
Parameter
Report Name
Report Header
Report Type
Report Layout
Diagram type for report
layout “PDF”
Data
Meaning
Name to identify this template.
Header that Industrial HiVision writes above the report.
Output format of the report.
Options: PDF, Excel
Layout of the report.
Possible: Diagram for report type “PDF”, table
Options for layout of diagram.
Options: Line (for presenting numeric values), bar
Selection of properties that you previously added to the reporting
(see on page 209 “Add to reporting”)
Table 24: Defining a new template
 To avoid gaps in line graphs, combine only properties with the same
polling intervals.
 To improve the appearance of diagrams, Industrial HiVision fills the
gaps between the data with repetitions of the latest data. You can
recognize the values inserted for filling-out purposes in table reports
and Excel files by their grey color.
 Scheduling
This dialog allows you to get Industrial HiVision to generate reports for
defined time periods.
 Click “New” to define a new time period.
 Click “Edit” to change a time period.
 Click “Delete” to delete one or more time periods.
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Industrial HiVision distinguishes between 3 different time period types:
– Absolute start and end times (Single Shot)
– Absolute start and relative end times (Cumulative)
– Relative start and end times (Recurring)
 Absolute start and end times (Single Shot)
Industrial HiVision generates a report from the data that lies between
the start time and the end time.
Parameter
Report Name
From
Until
Meaning
Industrial HiVision provides a selection of existing templates.
The first time this dialog is opened, Industrial HiVision displays the
time at which Industrial HiVision began recording the data for the
selected template. If the report to be generated should start with
data from a later point in time, you enter this time here.
Possible: Point in time after recording has started and before report
generation.
End time of the reporting period.
Possible: Point in time after the start time.
Table 25: Scheduling with absolute start and end times
 Absolute start time and relative stop time (cumulative)
Industrial HiVision generates multiple reports.
The report period begins at the same start time in each case.
The report period ends at a later time in each case and thus comprises
increasingly large periods.
Parameter
Start of the reporting
period.
Offset to Execution
Meaning
The first time this dialog is opened, Industrial HiVision displays the
time at which Industrial HiVision began recording the data for the
selected template. If the report to be generated should start with
data from a later point in time, you enter this time here.
Possible: Point in time after recording has started and before report
generation.
Designates the relative end of the data to be included in the report.
The relative end of the data to be included in the report relates to
the time at which the report was generated.
The offset to execution is the amount of time between the relative
end of the data to be included in the report and the time at which
the report is generated.
Possible: Amount of time between the start of recording and the
first report generation.
Table 26: Scheduling with absolute start and relative stop times
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Parameter
First Execution
Schedule every
8.4 Configuration
Meaning
Time at which Industrial HiVision is to generate the first report.
Amount of time between the generation of a report and the
generation of the following report.
Table 26: Scheduling with absolute start and relative stop times
 Relative start and stop times (repeating)
Industrial HiVision generates multiple reports.
Each report starts after the end of the preceding report.
The reports contain data from successive periods of equal length.
Parameter
Duration
Offset to Execution
First Execution
Schedule every
Meaning
With the duration you set the relative start of the data to be included
in the report.
Possible: Period smaller than the repetition interval minus the
offset between successive executions
Designates the relative end of the data to be included in the report.
The relative end of the data to be included in the report relates to
the time at which the report was generated.
The offset to execution is the amount of time between the relative
end of the data to be included in the report and the time at which
the report is generated.
Possible: Amount of time between the start of recording and the
first report generation.
Time at which Industrial HiVision is to generate the first report.
Amount of time between the generation of a report and the
generation of the following report.
Table 27: Scheduling with relative start and stop times
 Generated reports
This dialog lists the generated reports. Industrial HiVision stores the
generated reports in the installation directory in the directory
\var\report_files.
 To display a report, select the report and click “Display”.
 To save a report, select the report and click “Save”.
 To delete one or more reports, select the reports and click “Delete”.
 To refresh the list, click “Refresh”. After refreshing, Industrial HiVision
adds to the list those reports generated since the last refresh.
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Industrial HiVision displays the path where Industrial HiVision stores the
reports below the table. For remote connections, the specified path refers
to the file system on which Hirschmann Industrial HiVision Service 05.1 is
running.
The data recorded by the reporting function are snapshots of a moment
in time. They represent the value of a property as saved by Industrial
HiVision at a particular point in time. Individual values have no bearing on
the values from other points in time.
8.4.4
Scheduler
Scheduler offers the possibility of having repeating tasks of Industrial
HiVision carried out automatically.
 Tasks
This table shows you already defined tasks that Industrial HiVision carries
out according to the stored schedule.
 Click “New” to define a new task.
 Click “Edit” to change a task.
 Click “Delete” to delete one or more tasks.
Parameter
Task Name
Device
Task Type
Meaning
Any name to identify this task.
Selection of the device on which Industrial HiVision will run the
task.
Industrial HiVision makes 2 types of tasks available:
Predefined SNMP actions and script actions.
Depending on the selection, the subsequent part of this dialog
changes.
Table 28: Defining new tasks
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Parameter
Standard
Advanced
8.4 Configuration
Meaning
Standard belongs to task type SNMP action.
As SNMP actions, Industrial HiVision offers the following actions:
– Switching a port on/off
– Switching the PoE voltage of a port on/off
After you have selected the action, the table below provides the
port selection of the device and the corresponding parameter
(On/Off).
Advanced belongs to the task type script action.
As script actions, Industrial HiVision offers the following actions:
– Cisco: show running config
– Cisco: show running config all
– HiOS: show running config
– HiOS: show running config all
Under Executable you have the option to use the built-in Telnet
client for executing the action, or you can select your own program
with parameter transfer.
The "Scripts" dialog offers you the opportunity to add your own
scripts to the selection of scripted actions.
Table 28: Defining new tasks
 Scripts
The “Scripts” dialog offers you the opportunity to add your own scripts to
the selection of scripted actions.
 Click “New” to define a new script.
 To change or import a script, click “Edit”.
 Click “Delete” to delete one or more scripts.
 To duplicate a script, click "Duplicate".
Parameter
Script Name
Content
Meaning
Any name to identify this script.
Import script or enter script as text.
Table 29: Define new scripts
 Schedules
The “Schedules” dialog offers you the opportunity to define a schedule for
carrying out a task.
 Click “New” to define a new schedule.
 Click “Edit” to change a schedule.
 Click “Delete” to delete one or more schedules.
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Parameter
Task name
Execution
Repetition
8.4 Configuration
Meaning
List of defined tasks for selection in the "Tasks" dialog.
Type of execution: once or several times with entry of the start date
and repeat interval for repeated execution.
Entry of the repetition conditions for repeated execution: Number
of repetitions, end date.
Table 30: Define a new schedule
 Results
The “Results” table lists the results of the executed tasks.
 To view a marked result, click "Display".
 To delete a result, click "Delete".
 To refresh the results list, click "Refresh".
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8.4.5
8.4 Configuration
Preferences
The “Preferences” window enables you to enter basic program settings.
These settings relate to monitoring functions, management functions, display
options, access rights and others.
Figure 67: Configuration:Preferences
 Click on “OK” to accept changes in the setting dialogs and to close the
window.
 Click on “Apply” to accept changes in the setting dialogs before you switch
to another setting dialog.
 Click on “Cancel” to close the window. Changes not written using “Apply”
are lost.
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 Basics:discover devices
You use this dialog to specify which way Industrial HiVision should detect
the devices in your network structure. Industrial HiVision enters newly
detected devices in the default map entered. If you have not entered an
activated default map in the network scan table (see below), then
Industrial HiVision shows newly detected devices in the “New Devices”
folder.
The search function in the tool bar helps you to find devices already
detected.
Industrial HiVision provides the following options for device detection:




Detecting devices using traps
Detecting devices using the HiDiscovery protocol
Detecting devices via a defined IP address range (Net Scan)
Detecting newly created devices
Detecting devices using traps.
After they are switched on, the devices send a switched-on message to
the network management station entered in the device.
Then Industrial HiVision reads the properties of the devices:
– Read device again: Industrial HiVision treats the device like a new
device and reads in the entire properties and the structure of the
device (new/removed model or power unit) again.
– Read properties again: Industrial HiVision reads the known properties
in again.
Example: You switch on a device with 2 power supplies for the duration
of some maintenance work. How does Industrial HiVision behave after the
device is switched on if a voltage supply is missing?
– With the “Reload Device” setting, Industrial HiVision represents the
device with one power unit and the color green.
– With the “Reload Properties” setting, Industrial HiVision represents the
device with two power units, with one power unit in red.
Industrial HiVision displays the newly detected devices in the
corresponding folder.
This method of detecting devices is suitable for use during ongoing
monitoring in networks where you need to manage the bandwidth.
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Detecting devices using the HiDiscovery protocol
The HiDiscovery protocol uses the MAC address to communicate with
Hirschmann devices in the subnetwork on which the HiDiscovery protocol
is active. The following Hirschmann device families support the
HiDiscovery protocol.
– MACH
– PowerMICE
– MICE
– RS
– RSR
– RSP
– OCTOPUS
– EES
– EAGLE
– BAT (without BAT-C)
– RR-EPL
This method enables you to detect devices in your network to which you
have not yet assigned a valid IP address.
Industrial HiVision displays the devices in the corresponding folder.
This method is suitable for when you start up a newly installed network
and want to assign the IP address to the new devices. Select this method
for a limited time in order to spare your network an unnecessary network
load.
 For the polling interval you enter the desired number in the related
white field and select the units for this number – seconds, minutes,
hours or days – in the selection field.
Default setting: 5 minutes.
Keep in mind how this affects your system resources (see on
page 154 “Effect on system resources”).
Detecting devices using a defined IP address range
Using “Network Scan”, Industrial HiVision periodically sends ping
requests to the devices with an IP address in the defined IP address
ranges and displays the new devices that respond in the destination folder
entered.
A firewall blocks the ping requests.
In order for Industrial HiVision to be able to detect devices behind a
transparent firewall, activate “with ARP”. A transparent firewall forwards
an ARP response. If the ping response does not come within a
predetermined time, Industrial HiVision evaluates the ARP response.
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The Network Scan method is suitable for monitoring a running network.
Adapt the frequency of the requests to the bandwidth of your network.
 For the request interval you enter the desired number in the related
white field (polling interval) and select the units for this number –
seconds, minutes, hours or days – in the selection field.
Default setting: 15 minutes.
Keep in mind how this affects your system resources (see on
page 154 “Effect on system resources”).
 Click on “New” to enter an IP address range. Entering the IP address
range includes
– the first IP address of the query range
– the last IP address of the query range
– the related network mask
– the activation/deactivation of this range for the query
– the name you want to give the range
– the default map in which you want Industrial HiVision to show a
newly detected device.
You can enter overlapping IP address ranges, then Industrial
HiVision puts a copy of a device in each of the relevant folders.
The table shows the IP address ranges already created.
 Select a row in the table and click on “Edit” to edit this IP address
range.
 Select a row in the table and click on “Delete” to delete this row from
the table.
 Select a row in the table and click on “Duplicate” to duplicate this IP
address range so that you can then modify the copy.
Detecting newly created devices
Here you enter the initial setting for the dialog for entering the IP address
which appears when you create a new device (see on page 99 “Creating
new devices”).
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Figure 68: Configuration:Preferences:Basics:Discover Devices
 Basic Settings:Event Forwarding
This dialog gives you the option of making settings for forwarding events
to a syslog server.
With "Forward events to syslog server", you switch on/off the event
forwarding function globally. When event forwarding is switched on,
Industrial HiVision sends a syslog message to the syslog server entered
in this dialog as soon as an event occurs.
With "Forward internal events", e.g. “Industrial HiVision started”, Industrial
HiVision also sends syslog messages for Industrial HiVision internal
events.
With "Event Type", you specify at what evaluation level of an event
Industrial HiVision sends a syslog message.
In the "Forward events from devices" table, you enter the device whose
events should lead to a syslog message.
In the "Syslog servers" table, you enter the data of the syslog server to
which Industrial HiVision should send syslog messages.
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Figure 69: Configuration:Preferences:Basic Settings:Forward Events
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 Basics:Event Actions
In this dialog you define the actions you want Industrial HiVision to
perform when particular events occur.
Figure 70: Configuration:Preferences:Basics:Event actions
Actions
Actions describe what Industrial HiVision can carry out:
 Open the message window on the screen
 Send an SMS
 Play Sound
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 Send an e-mail
 Execute a program (see note in “Installation under Windows”). In the
figure below (see figure 71), you will find the user program “siren.exe”
as an example.
 Click on “New” to specify the actions which you then want to assign to
the events.
For actions that might not execute on the first try, such as a busy line
when sending an SMS, Industrial HiVision gives you the option of
repeating the action.
The “Send an SMS” action requires
– that your network management station is connected to the
telephone network, e.g. via a modem and
– that the SMS program is configured correctly.
Enter the telephone number of the recipient under “Recipient”.
If you enter the telephone number of your modem as the “Sender”,
then Industrial HiVision sends it with the message. You can thus
recognize Industrial HiVision as the sender in the display of your
mobile phone.
As the “service provider” you enter the available service which you
configured in your SMS program (if available).
The program SMScom already configured the services D1, D2 and E+
during the installation.
To configure the services, you start the program SMScom, if you want
to use SMScom as the SMS program. SMScom maintains an error
protocol in the log file SMScomLOGxxxxxx in the directory
<Installation Directory> \Hirschmann\Industrial
HiVision5.1\services.
Under Preferences:Basics:Advanced, check that the entries for
the required external applications are present and that they meet your
requirements.
The table shows the actions already created.
 Select a row in the table and click “Edit” to edit this action.
 Select a row in the table and click “Delete” to delete this row from the
table.
 Select a row in the table and click “Duplicate” to duplicate this action
so that you can then modify the copy.
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Figure 71: Configuration:Preferences:Basics:Event actions:Actions,
Example for using the action “Execute program” for the user program
“siren.exe”
Alarm
Industrial HiVision offers the possibility to perform an action when certain
events occur or in the absence of confirmation of certain events.
Under "Type", you choose when Industrial HiVision should perform the
action.
Under "Alarm", enter any name for the event that is to trigger an action.
Under “Filter”, you define the event that is to trigger the actions selected
below. Industrial HiVision allows wildcards for defining the filters.
Designation
Type
Category
User
Source
Component
Message
Meaning
Selection of the status type (error, warning, ...)
Event of a particular category (status better, new device, ...)
Logon name from the network management station
Cause of the event
Component of the cause of the event
Text describing the event
Table 31: Filter criteria
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To simplify things, “Import” provides you with the events that have already
occurred from the list in the event frame.
 Select a row and click “OK”.
Industrial HiVision copies the properties of the selected event into the
filter frame.
The “Message” row enables you to enter the message text for actions.
You can use the filter keywords with a $ sign as a prefix as a variable
entry. Enter the keywords in upper-case characters. Example: If you enter
“$TIME” in the message, Industrial HiVision enters the time the event
occurred in the message. The keywords that Industrial HiVision provides
you with are listed in the “Message” row of the bubble help.
The "Time" frame offers you the opportunity to set a time period during
which Industrial HiVision responds to an event with an action.
In the "Actions" frame, you have the option of selecting one or more of the
actions already created. Industrial HiVision executes these actions when
the event defined above occurs or when confirmation of the event is
absent within the time specified in "TYPE".
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Figure 72: Configuration:Preferences:Basics:Event actions:Alarm messages
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 Basic settings:User defined actions
User-configurable actions give you the opportunity of starting actions on
other devices from your network management station, for example.
Location
Desktop
Service
Browser
Meaning
Industrial HiVision starts the application on the computer on which the
Industrial HiVision interface is running. The service can run on another
computer.
You choose “Desktop” when the application that Industrial HiVision starts
expects an interaction.
Application example: Starting a Telnet client
Industrial HiVision starts the application on the computer on which the service
is running.
This selection gives you the option of configuring devices that only permit
configuration from the IP address of the network management station.
Application example: Configuration scripts which you want to call up from
multiple interfaces (and also from applets) or use to run batch files (see
“Example of interface”).
Industrial HiVision starts the application with the URL.
Example: To open the graphical user interface of a device in the browser, enter
the following further down under “Parameters”: http://10.0.1.13.
Table 32: Location of execution of a user-defined action
Example of interface: “Call up Telnet client”
You want to use a Telnet client, e.g. “Putty”, to access a known device
such as a switch.
 In the Industrial HiVision menu bar, select
Configuration:Preferences.
 In the settings dialog, select Basic settings:Userconfigurable actions.
 To define a new user-configurable action,
click on “New”.
 To call up the Telnet client, enter any name, e.g. “Manage Switch via
Telnet”.
 “Available for”
In this line, you select the symbol with which you wish to start the
action. Industrial HiVision places the action in the selection list
according to the definition. You can find the action under “Action” by
right-clicking this symbol.
As you want to call the action later at device level, choose the object
type “Device”.
 As the “Device Type”, choose “Switch”.
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 You want to start the Telnet client on a computer on which Industrial
HiVision is running. The Telnet client expects an interaction with the
administrator of the switch. Therefore you select “Desktop” as the
“Location of Execution” (see table 32).
 Under “Application”, enter the path of the application and the
application or select the application in the file selection dialog by
clicking “...”.
To select the Telnet client Putty, enter the following for the example:
C:/Data/Software/putty.exe.
 The “Parameters” line gives you the option of transferring parameters
to the application with tokens. Enter the following in the example:
– Call up Telnet
– The token for the IP address of the device
$“-telnet $IP_ADDR“
Example for service: “Switch port on/off”
You have a visitors’ room with Ethernet connections. The room can be
accessed by anybody. Therefore you would like to enable a port that is
connected to this Ethernet connection exclusively when you actually have
visitors.
 To do this, write two small batch files with the SNMP commands for
switching the port on/off:
1st batch file: Port-on.bat
<installation folder>\bin\SnmpSet -c private $IP_ADDR
1.3.6.1.2.1.2.2.1.7.$USER integer 1
2nd batch file: Port-off.bat
<installation folder>\bin\SnmpSet -c private $IP_ADDR
1.3.6.1.2.1.2.2.1.7.$USER integer 2
 Save the two batch files on your network management station, e.g.
under C:/Data/PortOnOffBatch
 In the Industrial HiVision menu bar, select
Configuration:Preferences.
 In the settings dialog, select Basic settings:Userconfigurable actions.
 To define a new user-configurable action,
click on “New”.
 Enter the name of your choosing for the 1st batch file, for example
“Switch on visitor port”.
 “Available for”
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




8.4 Configuration
In this line, you select the symbol with which you wish to start the
action. Industrial HiVision places the action in the selection list
according to the definition. You can find the action under “Action” by
right-clicking this symbol.
As you want to call the action later at device level, choose the object
type “Device”.
In this example the port for the visitors' connection is connected to a
RS30 rail switch. Therefore, under “Device type” you select “OpenRail,
MACH 4000, OCTOPUS”.
You would like to execute the batch files on a computer on which the
service of Industrial HiVision is running. Industrial HiVision passes the
interface number of the port as a command parameter when calling up
the batch file. Then the batch files run automatically. Therefore you
select “Service” as the “Location of Execution” (see table 32).
Under “Application”, enter the path of the application and the
application or select the application in the file selection dialog by
clicking “...”.
Enter the following for the example:
C:/Data/LANmanagementBatch/Port-on.bat.
The “Parameters” line gives you the option of transferring parameters
to the application with tokens. Enter the following in the example:
– The token for the IP address of the device
– The object ID for switching on the port (1.3.6.1.2.1.2.2.1.7)
– The token for the port
$IP_ADDR 1.3.6.1.2.1.2.2.1.7.$USER 2
The “User entry prompt” line gives you the option of entering a
parameter for transferring to the application when the action is called.
For our example:
Enter the interface number of the port:
You can find further function details under “Advanced”:
 Select token language
Industrial HiVision transfers the token content to the application in this
language. This applies to the tokens: “Status (textual)”, “Value” and
“Name”.
 Query password when calling action
If more than 30 minutes elapse between password entry and the next
call of the action, then Industrial HiVision queries the password again.
 Display settings for the content of the application event
 Display settings for the display type of the application event.
“Only In Case Of Failure”: There has been a failure if the return value
of the application has a value other than 0.
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Figure 73: Example for a user-configurable action
Example for browser: “Call up web browser”
You want to access the Web server of your Industrial HiVision service to
read the event list.
 In the Industrial HiVision menu bar, select
Configuration:Preferences.
 In the settings dialog, select Basic settings:Userconfigurable actions.
 To define a new user-configurable action,
click on “New”.
 To call up the Telnet client, enter any name, e.g. “Event list”.
 “Available for”
In this line, you select the symbol with which you wish to start the
action. Industrial HiVision places the action in the selection list
according to the definition. You can find the action under “Action” by
right-clicking this symbol.
As you want to call the action later at device level, choose the object
type “Device”.
 As the “Device Type”, choose “Windows PC”.
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 You want to view the event list in your web browser. Therefore you
select “Browser” as the “Location of Execution” (see table 32).
 The “Parameters” line gives you the option of transferring parameters
to the application with tokens. Enter the following in the example:
– Call up the Web browser
– The token for the IP address of the computer on which the service
of Industrial HiVision is running.
– The port for the Web server of Industrial HiVision
– The Web page you want to view
http://$IP_ADDR:11151/events
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 Basics:License
You require a license key to operate Industrial HiVision. The number of
devices you can display depends on the license key. You thus have the
option of adapting the amount you invest in Industrial HiVision to the
growth of your network.
After a new installation or an update, you require new license keys.
Industrial HiVision puts devices for which no license exists into the
“Unmanaged” state. When you have entered a license key for these
devices, you can put these devices into the “Managed” state again (see
on page 186 “Manage”).
Industrial HiVision uses a seal to represent devices without a valid
license.
Figure 74: Device without Industrial HiVision license key.
 Click on “New” and enter the license key in the entry window. If you
have the license key in electronic form, then you can use copy and
paste to save having to type it in.
Complete the entry using “OK”.
You add new license keys and update licenses in the same way.
After you enter a license key, Industrial HiVision displays this license key
in a row of the table.
Name
Key
Version
Expires
Type
Devices
Serial number
Meaning
Key number
Software version number of Industrial HiVision
Date on which the license expires
Full version or update version
Number of devices covered by the license
Serial number of the key
Table 33: Entries in the license table
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Name
Hardware key
Licensee
8.4 Configuration
Meaning
Hardware key that you entered when requested to
enter the license key. If the hardware key of this
license key matches the hardware key under this
license table, then you can use this license key on
this network management station.
Name that you entered when requested to enter the
license key.
Table 33: Entries in the license table
A full license allows you to monitor a particular number of devices in
Industrial HiVision. A full license is linked to the version of Industrial
HiVision at the time of purchase.
Note: To determine the hardware key, Industrial HiVision uses a number
of hardware components of its network management station. These
hardware components include the network interface cards. For you to be
able to replace hardware components, Industrial HiVision compares
specific combinations of the hardware components in order to determine
the hardware key.
As long as at least one of the network interface cards in the network
management station that was installed when the license key was
requested is active, Industrial HiVision detects the correct key. In this
case, Industrial HiVision requires that other hardware components are
still installed.
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Figure 75: Configuration:Preferences:License
Leased licenses
When you have a hierarchical network structure and have leased licenses
to subdomains, the bottom part of the license dialog contains a table for
displaying the leased licenses.
This table contains 3 columns:
– "Name of the subdomains"
– "IP address"
– "Leased licenses"
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 Display:Language
This dialog gives you the option to choose the language of the graphical
user interface.
Default setting: System language of your computer.
Figure 76: Configuration:Preferences:Display:Language
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 Display:Event
This dialog gives you the option of entering initial settings for the
displaying of events.
Events in the event list(see figure 5):
 Maximum number of events you can display
Use the drop-down menu to select the maximum number of events
which Industrial HiVision should display in the event list. If more events
occur than the number specified, then Industrial HiVision discards the
older events (first in, first out).
Default setting: 1000
Value range: ≤50000
 Event display
You use “Event Display” to display/hide the event list and the event
summary in the main window.
Default setting: display.
 Event log in file
With “Event log in file” you can set Industrial HiVision to write every
event that occurs in the event log file. Industrial HiVision writes the
event log file in the language of the operating system.
You will find the HiVisionEvents0.log event log file in the
installation directory of Industrial HiVision under \log\events.
If the HiVisionEvents0.log file exceeds a size of 1 MB, then
Industrial HiVision renames the HiVisionEvents0.log file as
HiVisionEvents1.log. Industrial HiVision writes new events in the
new HiVisionEvents0.log file.
If the size of the HiVisionEvents0.log file exceeds 1 MB again,
Industrial HiVision renames
– the HiVisionEvents1.log file as HiVisionEvents2.log
and
– the HiVisionEvents0.log file as HiVisionEvents1.log.
etc.
Industrial HiVision can write up to 1000 log files. If other events occur,
Industrial HiVision overwrites the HiVisionEvents999.log file in
accordance with the scheme described above.
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 Logfile path
As an alternative to the installation directory, this line gives you the
option of choosing a path on which Industrial HiVision writes the event
log file.
Note: Delays or interruptions while writing to a network drive can block
the Industrial HiVision service.
Note: Delays and interruptions in the network can result in gaps in the
content of the event log file.
Note: As the service writes the log file, the local system account
requires write permission for this directory.
 Status change caused by status propagation
A status change for a property of a component/folder is an event which
Industrial HiVision can display as an entry in the event list.
Use the drop-down menu to choose between:
– No event, if you only want to display the status changes on the
lowest level as an entry. The status changes which are propagated
upwards from the lowest level are hidden by Industrial HiVision as
an event entry.
– Info event, if you want Industrial HiVision to display the status
changes as entries in the event list. The event entries caused by a
propagated status change are assigned the type “Info” (see on
page 68 “Number of events”).
– Event severity from status, if you want Industrial HiVision to display
the status changes as entries in the event list.
The event entries caused by a propagated status change are
assigned the type corresponding to the propagated status change
on this level.
Default setting: No event.
 Source
For an event that relates to a device, Industrial HiVision adds to the
event list the device name with the location that you entered in the
"Location" device property.
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Events on the Industrial HiVision website
(see on page 167 “Events on the website”)
 Days in event log
On the event website, Industrial HiVision displays the events for the
number of previous days that you enter here.
Default setting: 7 days
 Automatic page refresh every [min.]
Industrial HiVision refreshes the event website periodically. Here you
enter the length of the period in minutes.
Default setting: 5 minutes
“I'm alive” event:
(see on page 146 “Industrial HiVision “I'm alive” event”)
 Send “I'm alive” events
When this is active, Industrial HiVision periodically sends the event
defined as the “I'm alive” action.
Default setting: inactive
 Send interval
Default setting: 1 minute
 Send warning events since last “I'm alive” event
When this is active, Industrial HiVision also sends, along with the “I'm
alive” event, the events with a warning status that Industrial HiVision
registered since it sent the last “I'm alive” event.
Default setting: inactive
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Figure 77: Configuration:Preferences:Display:Event
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 Display:Device
This dialog allows you to specify the displaying of the devices in the
network, the connections between the devices and the labeling.
 Symbol
Click on the relevant white
radio button to select between:
– Realistic: display the device as a product image
– Abstract: display the function of the device using a symbol
Default setting: Realistic
 Status Visualisation
Here you specify how Industrial HiVision optically displays the status
of the devices or a status change on the screen.
Industrial HiVision provides the following display options:
– Flash after status change
– Acknowledged OK with Color
– Status Symbol in Icon
– Filled Background
– Frame
– Icon and Text Flash as well
Default setting: colored background and frame activated.
 Font
Enter the font size (in points) and the font type for the labeling of the
devices and the connections between the devices. Default setting: font
size = 13, font type = Arial.
 Device Appearance
Specify the icon size and the maximum width (in pixels) with which
Industrial HiVision displays the devices in the network on the screen.
Default setting: icon size = 48, max. width = 150.
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 Connection Appearance
– Specify whether and how Industrial HiVision labels connections
between the devices in the network on the screen.
You use the “Labeling” drop-down menu to select when you want
Industrial HiVision to label a connection with the status of the
connection.
Options: always, never, under mouse pointer. Default: never
You use the “Labeling terminal points” drop-down menu to select
when you want Industrial HiVision to label the terminal points of the
connection.
Options: always, never, under mouse pointer.
Default: under mouse pointer.
– The settings for “Line Thickness” provide you with a better overview
of the connection speed and the connection status in the topology
view.
If the speed display is activated, when the speed is increasing
Industrial HiVision increases the line thickness in 2-point steps at
10, 100, 1000, 10000 MBit/s. If the speed display is activated,
Industrial HiVision displays the current connection setting in the
bubble help.
If the speed display is deactivated, Industrial HiVision displays the
current speed setting even if you have activated the speed display
in the connection properties dialog (see on page 206
“Connection”).
If the status display is activated, when the status weighting
increases Industrial HiVision increases the line thickness in 2-point
steps.
Default setting: status.
– The "Minimum Line Thickness" is the minimum thickness applied
by Industrial HiVision when increasing the line thickness depending
on the speed.
Possible: 1, 3, 5
Default setting: 1
 Preview
The preview frame shows you how your settings affect the display.
Display
OK Acknowledged
OK Status Changed
Warning Acknowledged
Meaning
Status has not changed and is OK
Status has changed and is OK
Status has not changed. There is a warning message
Table 34: Preview for displaying devices and connection lines
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Display
Warning Status Changed
Error Acknowledged
Error Status Changed
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Meaning
Status has changed. There is a warning message
Status has not changed. There is an error
Status has changed. An error has occurred
Table 34: Preview for displaying devices and connection lines
 If you click on “Default Settings”, the changes you made are reset to
the default settings.
Figure 78: Configuration:Preferences:Display:Device
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 Display:Appearance
This dialog allows you to alter the text display and the tab page selection:
 Text placement in the tool bar
Default setting: text alongside symbol.
 Font size
Default setting: depends on the screen resolution.
 Display password as stars (not readable) when dialogs are opened in
which you enter or can see passwords.
Default setting: passwords as stars.
 Tab page selection:
Depending on the context, Industrial HiVision provides you with
various tab pages.
– Select “Saved Settings” to display the tab page last opened in this
view when you open the view.
– Choose “Standard Settings” so that Industrial HiVision selects the
tab page with the list display below the device level.
– Choose “Do not use” so that when Industrial HiVision changes to
another device or component detail, it keeps the current display
type (list or topology display).
Default setting: Saved Settings.
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Figure 79: Configuration:Preferences:Display:Appearance
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 Display:Status Colors
This dialog allows you to assign a color to every status. You can select
the colors for the foreground and the background.
Status
OK
Warning
Error
Not Available
No Status
Foreground
Black
Black
White
Black
Black
Background
Green
Yellow
Red
Gray
White
Table 35: Default setting of the status colors
 If you click on “Reset to Defaults”, the changes you made are reset to
the default settings.
Figure 80: Configuration:Preferences:Display:Status Colors
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 Display: Device Icon
This dialog enables you to assign defined default icons to different device
types when devices are detected.
 Click on “New” to define a new default icon assignment or select a row
in the table and click on “Edit” to edit this entry.
Industrial HiVision provides the following methods for differentiating the
device types:
 System Object Identifier (SysOID)
Method
SysOID
Icon
SysOID
Manufacturer ID
Click on “?” to search your file system for an image file for the icon.
 EtherNet/IP
Along with entering the parameters in the dialog, Industrial HiVision
allows you to load the parameters from an EDS file (electronic data
sheet).
Method
Vendor Code
Product Type
EtherNet/IP
Manufacturer ID in the device description based on EtherNet/IP.
Product type in the device description based on EtherNet/IP. An “*” in this field
means “all product types”.
Product Code Product code in the device description based on EtherNet/IP. An “*” in this field
means “all products”.
Icon
Click on “?” to search your file system for an image file for the icon.
 Modbus/TCP
Method
Modbus/TCP
VendorName Manufacturer ID in the device description based on Modbus/TCP.
Product Code Product code in the device description based on Modbus/TCP. An “*” in this
field means “all products”.
Icon
Click on “?” to search your file system for an image file for the icon.
 MAC address
Method
MAC Address
MAC Address The part of the MAC addresses of devices to which you want to assign a device
icon using the MAC address. For example, the first 24 bits of the MAC address
of Hirschmann addresses are 00:80:63.
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Number of Bits The number of bits of the MAC addresses that you want to use for the icon
assignment. The first 24 bits of a MAC address indicate the manufacturer of a
device.
Icon
Click on “?” to search your file system for an image file for the icon.
In the table, you can:
– add new entries
– edit existing entries
– delete existing entries
– duplicate existing entries
– add new EtherNet/IP entries by loading EDS files. Industrial HiVision
loads the EDS files selected together with the corresponding icon files.
Industrial HiVision also finds icons in manufacturer-specific
subfolders.
In the device detection, and for selected devices with
Edit:Set Default Icon, Industrial HiVision checks the device type.
Industrial HiVision assigns the device the first icon that Industrial HiVision
finds in the table.
You can use “Up” and “Down” to change the sequence of the entries in
the table.
The icons already defined in Industrial HiVision for Hirschmann devices
are hidden at the top of the table. Thus Industrial HiVision assigns the
correct icons to the Hirschmann devices.
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Figure 81: Assignment table for device icons
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 Advanced:Program Access
Password for Edit Mode
In the Edit Mode, you have the option of changing the settings in your
network display.
To allow other people to observe your network and still be certain that
your settings are not changed, you can hinder the access to the edit mode
with a password. If no password is entered, you can change to the edit
mode without being asked for a password.
Expire Time for Edit Mode
With the Expire Time you define how long Industrial HiVision stays in the
Edit Mode after you have made an entry. When this time has expired,
Industrial HiVision switches to the “Run Mode”. Possible settings: 5 to 60
minutes or “Permanent“.
Web Access
“Password” allows you to restrain access to the Web server of Industrial
HiVision using a password.
“Events” allows you to also generate an event for every successful Web
access, in addition to unauthorized access attempts.
“Properties: Allow Renaming” allows you to rename a property of
component details, e.g. to change “In Load” to “Volume of Incoming
Data”.
“Auto Reload” allows you to get Industrial HiVision to
– query the current values for a property dialog when it opens this dialog
and/or
– query the current values of the content of the detail frame when it
opens this frame.
“if Value Older than” allows you to make the automatic querying of the
values to be displayed dependent on the age of these values.
Include device passwords in documentation
“Device Documentation” allows you create the device documentation with
a readable or a hidden password.
Default setting: password hidden.
SNMP V1
SNMP V3
******,******
admin, MD5: ******,
DES: ******
public, private
admin, MD5: private,
DES: private
Table 36: Example device documentation with a readable and a hidden password.
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“Hide Passwords” allows you to display passwords unreadably, as stars.
In this case, the password must be repeated.
When you open this dialog, the setting for this field depends on the setting
in the “Display:Appearance” dialog.
Note: If you have forgotten your password, then quit Industrial HiVision.
Logon to Windows as an administrator or to Linux as a root and start
Industrial HiVision again. Restarting Industrial HiVision as an
administrator or as a root enables you to make a new entry without the
password being queried first.
Figure 82: Configuration:Preferences:Advanced:Program Access
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 Advanced:SNMP configuration
Industrial HiVision supports you in communicating with SNMP devices by
means of automated password usage.
SNMP configuration entries
When setting up the communication with an SNMP device, Industrial
HiVision tries to get access using known passwords and user names.
For an attempt with an incorrect password, Industrial HiVision gets an
authentication trap from the relevant device.
For an attempt with a correct password, Industrial HiVision gets a reply to
an SNMP query and enters the correct password and user name into the
upper table of this dialog.
SNMP Guess List
When setting up the communication with an unknown SNMP device,
Industrial HiVision attempts to authenticate itself with the login data from
the SNMP guess list.
You use “New” to create a new entry in the table.
A selected table entry you
– change using “Edit”
– delete using “Delete”
– duplicate using “Duplicate”
“Hide Passwords”
allows you to display passwords unreadable, as stars.
When you open this dialog, the setting for this field depends on the setting
in the dialog Display:Appearance.
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Figure 83: Configuration:Preferences:Advanced:SNMP Configuration
Along with the automatic password usage, Industrial HiVision also gives
you the option of manually entering the SNMP configuration for individual
SNMP devices.
 For the SNMP configuration, click on “New” to open the input dialog.
 Enter the IP address of the device for which you want to enter the
SNMP access configuration.
 Select the SNMP version that supports the device.
 Depending on the SNMP version selected, you enter the required
access information:
SNMP version Designation
V1
Read Password
V1
Write Password
V3 (easy)
V3 (easy)
V3 (complete)
Username
Password
Username
Meaning
Password with which you can get read access to the
device
Password with which you can get write/read access to
the device.
User name with which you can access the device.
Password belonging to the user name.
User name with which you can access the device.
Table 37: SNMP configuration entries
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SNMP version
V3 (complete)
V3 (complete)
V3 (complete)
V3 (complete)
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Designation
Authentication
Password
Encryption
Password
Meaning
SHA, MD5 protocol for authentification of the message
Password for the authentification
DES, symmetrical encryption algorithm
Password for the encryption
Table 37: SNMP configuration entries
Under “Advanced” you will find SNMP-specific exchange parameters.
The default settings are sufficient for many requirements.
 With “Timeout” you specify how long Industrial HiVision should wait for
the response to an SNMP query. If there is no response, then
Industrial HiVision repeats the SNMP query.
 With “Retries” you specify how often Industrial HiVision should
repeat the SNMP query if there is no response.
For each repetition, Industrial HiVision doubles the timeout time,
Industrial HiVision sends a new query.
 With “Port No.” you select the protocol port of the device to which
Industrial HiVision sends an SNMP query.
 “Hide Passwords” allows you to display passwords for this table
entry unreadable, as stars.
Figure 84: Configuration:Preferences:Advanced:SNMP Configuration:New
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 Advanced:Management Station
In this dialog you enter the default setting for IP parameters. Industrial
HiVision enters these default settings when you open dialogs where IP
parameter entries are expected,
e.g. IP configuration of devices which Industrial HiVision detected using
HiDiscovery.
IP address prefix:
Here Industrial HiVision enters the prefix of its own IP address.
Default network mask:
Here Industrial HiVision enters the network mask of its own IP address.
Default gateway:
Here Industrial HiVision enters the prefix of the gateway which your
network management station also uses.
IP address management station:
If your network management station has a number of IP addresses, then
Industrial HiVision enters these IP addresses in the drop-down menu.
 Select the address you want to use as a trap destination address.
Network card management station:
If your network management station has a number of network cards, then
Industrial HiVision enters these cards in the drop-down menu.
 Select the card which you want the HiDiscovery protocol to access.
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Figure 85: Configuration:Preferences:Advanced:Management Station
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 Advanced:OPC-SNMP
The OPC server of Industrial HiVision allows you to use an OPC client
query to determine SNMP values for devices.
In the Advanced:OPC-SNMP dialog you enter the SNMP attributes
whose values you want to determine. In the table, you can
– add new entries
– edit existing entries
– delete existing entries
– duplicate existing entries
In the “Edit” and “New” dialogs, you can enter the SNMP attributes
directly, or select them from an MIB.
To select an SNMP attribute from an MIB, you click on “Select MIB
attributes ...” to open the “MIB Viewer” dialog and select an SNMP
attribute. You can use the “MIB Manager” to load additional MIBs.
Give the entry a brief, meaningful name, as this will be used later on for
the query in the OPC tag.
If you use an Object Identifier (OID) in the OPC tag, you enter the
complete OID, including any existing instance.
The OPC tag for an OPC client query is, for example:
Industrial_HiVision.snmp.get.10:0:1:159,161,ifAdminState
Whereby:
10:0:1:159 is the IP address of the device, with a colon instead of a dot
as a separator
161 is the SNMP port
ifAdminState is the name of the SNMP attribute, as configured in the
settings
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Figure 86: Configuration:Preferences:Advanced:OPC-SNMP
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 Advanced:Services
The Industrial HiVision program starts its own service. Your PC operating
system displays this Industrial HiVision service for you.
The Industrial HiVision service is made up of the following services:
 Industrial HiVision Ping Server
This service performs the network scan (see on page 226
“Basics:discover devices”). The scan rate limits the number of
pings/minute.
 Industrial HiVision Web Server
This service allows you to access your network management server
via a Web browser using another computer. The address of the Web
server is:
protocol://IP address of the network management station:port number,
e.g.
http://10.0.1.159:11155.
When setting up a secure connection using https, Industrial HiVision
uses a Hirschmann certificate that classifies your browser as invalid. If
you want to use this service, then you trust this connection, add an
exception to your browser and save it.
 Industrial HiVision Proxy Server
“Remote access port” displays the port via which Industrial HiVision
interfaces running on other computers can access the local Industrial
HiVision service.
With “Remote access” you allow Industrial HiVision interfaces running
on other computers to have access to the local Industrial HiVision
service.
If you allow “Remote access”, then the local interface, exactly like the
interface of the external computer, is connected via the network
connection instead of via internal IP address 127.0.0.1. A result of this
is that the internal interface also loses the connection to the service if
the network connection is interrupted.
 Industrial HiVision OPC Server
With “Activate” = “true” you activate the Industrial HiVision OPC server
(see on page 161 “Structure of the transfer data for OPC”).
With “Global Write Enable” you allow object values to be written in
Industrial HiVision via an OPC write command (see on page 159 “Link
to process visualization system”).
 Global Settings
These settings allow you to adjust Industrial HiVision to the ping
response behavior of your devices.
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Ping Timeout [s]: If the ICMP device responds to a ping request within
this period, then Industrial HiVision classifies the device as still
present, if it responded to the last request.
Max. Ping Response [ms]: If the ICMP device responds to a ping
request within this period, then Industrial HiVision detects that the
device is present again, if it did not respond to the last request.
Lower values improve the performance of Industrial HiVision. If the
values are too low, the ping response may come too late and Industrial
HiVision displays the device as “unreachable”. With large subnetworks
that can show short term interrupts, you should use smaller values.
Larger values can cause status changes to be displayed late in
Industrial HiVision.
Simultaneously Discovered Devices: This setting allows you to modify
the network load during the device discovery. Here you enter the
number of devices that Industrial HiVision simultaneously queries
during the device discovery.
Reliability Polling Intervals:
The value queried was recorded a longer time ago than the maximum
number of polling intervals x the polling interval [s] of the property
query (see on page 200 “Properties of a component detail”).
In the report, Industrial HiVision displays older values in brackets.
Replication Lock for Reporting Events [s]:
The retry block helps you to reduce how often repeating events are
recorded in the event list.
Industrial HiVision records reporting events of the “warning” and
“error” types if their last recording was further back than the duration
of the retry block.
Industrial HiVision considers a change after the program is restarted.
SNMP Guessing Packet Rate [pkt/s]
With this setting you define up to how many guess packets per second
Industrial HiVision sends to an unknown SNMP device to discover the
login data.
Subdomain interface enabled
If you activate the subdomain interface, you allow another network
management station to access the local application Industrial HiVision
as a superdomain.
Subdomain password
This dialog gives you the option to enter the password for access to
the subdomain interface.
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Figure 87: Configuration:Preferences:Advanced:Services
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 Advanced:External Applications
Industrial HiVision uses external auxiliary programs for the functions






Telnet
SMS
Ping
PDF Viewer,
E-mail
Web-based management.
This dialog enables you to use programs other than those specified and
to enter the e-mail configuration.
On Linux systems, Industrial HiVision uses Mozilla Firefox as the
standard browser. If you want to use a different browser, enter the path to
your browser in the “Browser” line.
Figure 88: Configuration:Preferences:Advanced:Helper Applications
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 Advanced:Device/Port Names
With this dialog you manipulate the names of the devices and ports in the
respective Properties dialog and thus their representation in the user
interface.
You first select whether Industrial HiVision displays the devices and ports
with their preset names, or whether Industrial HiVision determines the
names from the device.
Determining device names
Query DNS
Query now
Use name from host file
Read in now
when it detects a new device, Industrial HiVision
determines the device name from the Domain Name
Server.
For the devices already detected, Industrial HiVision
determines the device name from the Domain Name
Server. This procedure can take some time.
For the devices already detected, Industrial HiVision
reads the device name from the hosts file. The hosts file
is the hosts.txt text file in the config subdirectory of
the installation directory.
The hosts file contains a row for each device with the IP
address and the name, separated by a tab.
For the devices already detected, Industrial HiVision
reads the device name from the hosts file.
Industrial HiVision writes the host name and the DNS name into the
MAC/IP address assignment table (see on page 283 “MAC/IP List”).
Set Device Name
This frame enables you to choose which name Industrial HiVision puts
into the name field of the device property for the device. Industrial
HiVision displays this name in the folder frame and in the detail display.
Possible parameters are:
– DNS name
– Host name
– System name
– Location and
– Contact person
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By selecting it and clicking on the arrow buttons, you move the potential
names between the “Possible Parameters” and “Used Parameters”
frames. Industrial HiVision takes the name at the top in the “Used
Parameters” frame. If the relevant entry is empty for a device, Industrial
HiVision takes the name in the next position. If Industrial HiVision does
not find an entry for the device, then Industrial HiVision takes the
management IP address of the device.
Port Names
“Set Port Name” allows you to take the port name entered in the device
into the name field of the port properties, as long as port names are
entered in the device. Industrial HiVision displays these names in the
folder frame and in the detail display. If there is no setting here, Industrial
HiVision displays the IP address for devices and the port number for
ports.
Note: When it detects a device/port, Industrial HiVision takes the name
selection that is set. If you subsequently change this selection, it becomes
effective after you have reset the device/port name. To do this, you select
the relevant devices and right-click on Set Device and Port Names.
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Figure 89: Assignment of device and port names
 Advanced:Load/Save
This dialog allows you to enter the following parameters:
– Enter the IP address of a tftp server available in the network
– File name with path
– URLs.
Industrial HiVision automatically takes this over into the dialogs in which
you perform file transfer actions, e.g. loading/saving configurations in the
MultiConfig™ dialog.
This spares you having to enter the URL and the file name multiple times
when you call up the “MultiConfig™” dialog.
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Placeholder
$INSTALL
$TFTP_SERVER
$IP_ADDRESS
$CURRENT_DATE
$CURRENT_TIME
$EXTENSION
8.4 Configuration
Meaning
Installation folder of Industrial HiVision on the network
management station.
IP address of the tftp server that you entered in the
Configuration:Preferences:Advanced:Load/Save
dialog.
IP address of the device from which Industrial HiVision reads the
configuration, or onto which Industrial HiVision writes the
configuration. Industrial HiVision applies the IP addresses from
the table of the Object frame.
Current date of the network management station.
Current time of the network management station.
File name extension:
cfg for binary file
cli for script file
html for HTML file
Table 38: Placeholders supported
Figure 90: Configuration:Preferences:Advanced:Load/Save
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 Advanced:1:1 NAT devices
This dialog allows you to use Industrial HiVision to manage and monitor
devices behind a 1:1 NAT router.
For Industrial HiVision to be able to detect the devices behind the 1:1 NAT
routers, you enter the MAC addresses of the ports (of the 1:1 NAT
routers) that are connected to the network management station in this list.
You will find the port MAC address in the properties dialog of the 1:1 NAT
router, on the “MAC/IP Addresses” tab.
Figure 91: Configuration:Settings:Advanced:1:1 NAT devices
 Advanced:Mobile Devices
When you send a HiMobile request to Industrial HiVision for the first time,
Industrial HiVision registers your mobile device - see
Configuration:Preferences:Advanced:Mobile Devices.
In the "Push Notifications" column, you activate/deactivate the sending of
push notifications to the registered device.
Default setting: active
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To delete a registered device, you select the row in the table and click on
"Delete".
Industrial HiVision sends push notifications to the devices with an active
entry in this table. To send push notifications, Industrial HiVision requires
Internet access.
After a restart or an update of Industrial HiVision, if the entry for your
mobile device is missing from the list, close HiMobile on your mobile
device. To register the mobile device at Industrial HiVision, start HiMobile.
In the event actions, you define when Industrial HiVision sends which
push notifications.
(see on page 231 “Basics:Event Actions”)
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8.4.6
8.4 Configuration
Status configuration
With this dialog you can perform the status configuration of a component
detail device overlapping for the devices in a device class, or for the entire
devices.
The dialog shows a table of the device classes and their possible properties.
 Select “Aggregate Entries” to aggregate the properties of all device
classes, or deselect “Aggregate Entries“ to display the property per device
class in the table.
 Double-click on a row in the table.
Industrial HiVision opens the corresponding status configuration dialog.
 Assign the desired status to the values and click “OK”.
 Select “Overwrite all Properties” to also change the properties of those
devices that you configured individually before.
Industrial HiVision accepts this status configuration for the devices in this
class.
This function is useful, for example, if you require the highest availability
within a HIPER Ring. Then the default setting “Warning” is too low for a loss
of redundancy functionality. In the status configuration dialog, you can use a
single step to set the status for “No redundancy” to “Error” for the devices in
a class.
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Figure 92: Status configuration
* Double-click on a row
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8.4.7
8.4 Configuration
Scan Ranges
This dialog allows you to enter the scan range for a selected folder.
 After selecting a folder in the folder frame, or when the detail display is
active, you select Configuration:Scan Ranges or right-click on Scan
Ranges in the selection menu.
 Click on “New” to enter an IP address range. Entering the IP address
range consists of
– the first IP address of the query range
– the last IP address of the query range
– the related network mask
– the activation/deactivation of this range for the query and
– the name you want to give to the range.
Industrial HiVision has already entered the selected folder or the active detail
display as the target folder.
The table shows the IP address ranges already created.
 Select a row in the table and click on “Edit” to edit this IP address range.
 Select a row in the table and click “Delete” to delete this row from the
table.
 Select a row in the table and click on “Duplicate” to duplicate this IP
address range so that you can then modify the copy.
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Figure 93: Scan ranges for a folder
Note: Keep in mind that the network masks in this dialog correspond with the
network masks within your network, so that the detection executes properly.
If the network mask within your network is bigger than the network mask of a
scan range, Industrial HiVision skips the highest IP address within the
network mask of the scan range during the scan network, because this IP
address is a broadcast address.
If the network mask within your network is smaller than the network mask of
a scan range, Industrial HiVision scans the highest IP address within the
network mask of the network. Because this IP address is a broadcast
address, all the devices reply and Industrial HiVision recognizes a device that
does not exist.
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8.4.8
8.4 Configuration
User defined properties
This dialog allows you to enhance and monitor the properties of any SNMPcapable devices in Industrial HiVision (see on page 151 “Description of userdefined properties”).
 In the menu bar, choose
Configuration:User defined Properties to open the “User
defined Properties” dialog.
You can edit, delete or duplicate a selected user-defined property. When you
select a user-defined property, “Delete” remains grayed-out if this property is
assigned to a higher-level property.
 Creating a new user-defined property
You will find an application example in the chapter “Setting up the network
monitoring” (see on page 151 “Application example for user-defined
properties”).
Name
Name
Identifier
Symbol
Higher-level property
MIB variable/OID
Instance
Type
Mapping
Factor
Offset
Meaning
A freely-selectable, unique name for this property starting with
“UserDef_”, e.g. “UserDef_ICMP-Message”.
A freely-selectable name that Industrial HiVision uses for the
display in the user interface.
A pixel file is selected that Industrial HiVision displays as a
symbol for the property in the user interface.
The higher-level property of the new property, e.g. the property
“Speed” belongs to the higher-level property “Port”.
MIB variable/OID (object identification) that you can select by
clicking on the three dots in the MIB browser.
Assignment of the MIB variants to a device detail, e.g. “0” for
the time.
Alternatively, Industrial HiVision determines the type itself, e.g.
“ModuleNumber”.
Industrial HiVision selects the type (e.g. MAC address, integer)
automatically if Industrial HiVision can determine the type.
Assignment of a numerical value to a meaning, e.g.
“0 = false” or “1 = true”. Industrial HiVision determines this
value from the MIB.
Factor for converting a unit, e.g. Celsius to Fahrenheit.
Offset for converting a unit, e.g. Celsius to Fahrenheit.
Table 39: “New Entry” dialog for a user-defined property.
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8.4 Configuration
Multi-configuration
The multi-configuration function (MultiConfig™) allows you to perform
configurations on the device and in Industrial HiVision for:
 one or more devices
 one or more device properties, also device overlapping
 one or more device details, also device overlapping
You will find more information with application examples in chapter
“Configuring the network”.
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8.4.10 MAC/IP List
This dialog shows you a list of the IP addresses detected by Industrial
HiVision and their related MAC addresses. The list contains:
Name
MAC address
IP address
Network mask
Host name
DNS name
Port number
Port
Network
management
User-generated
Router entry
Meaning
Host name from the /config/hosts.txt file in the installation directory if
– the file exists,
– there is an entry and
– the determination of a device name is activated in the basic settings.
Otherwise, the field remains empty.
Name from the Domain Name Service
Port number of the log
Device port
Industrial HiVision communicates with the management of the device by
means of the IP address in this row.
The device in this row was generated by the user. Industrial HiVision has
not detected this device yet.
The IP address in this row comes from the routing table of the device.
With “Export” you can save the complete list as a:
 PDF file
 HTML file
 CSV file (see on page 310 “CSV export”)
With “Print” you can print the complete list. Industrial HiVision creates a
temporary PDF file of the content of the list and opens this PDF file in the PDF
display program, e.g. Acrobat Reader, that is installed on your management
station.
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8.4.11 Refresh
"Refresh" enables you to have Industrial HiVision read values from
properties of a previously selected device, folder or property itself. After
Industrial HiVision has read in the values, Industrial HiVision refreshes the
display.
 In Edit mode, when a device or folder within a device is updated Industrial
HiVision reads in the existing properties within and below the respective
device or folder.
Thus, for example, you can make a module visible in Industrial HiVision
after adding the module to the hardware.
 In Run mode, when a device or folder within a device is updated Industrial
HiVision reads in only the existing properties within the respective device
or folder.
When updating a property, Industrial HiVision reads in the values of the
property.
8.4.12 IP Configuration
This dialog enables you to configure the IP parameters of a device detected
by HiDiscovery without an IP address, or to change IP parameters already
configured.
You open the dialog for the IP configuration by right-clicking on the device
and selecting
IP configuration.
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When you open the dialog, Industrial HiVision queries the device using the
HiDiscovery protocol. If the query is successful, Industrial HiVision shows the
parameters of the device and the “Signal” button. If the device does not
respond to the HiDiscovery query, then Industrial HiVision queries the device
via SNMP. If the SNMP query is successful, Industrial HiVision shows the
parameters of the device.
 You click on “Signal” to switch on the flashing LEDs on the device for the
identification of the device. Click on “Signal” again to switch the flashing
off again.
Prerequisites for this function:
– The device has activated HiDiscovery.
– You have chosen the network interface card for this network in the
Configuration:Preferences:Advanced:Management
Station dialog under “Default Network Interface Card
(HiDiscovery):”.
 In the “Name” row, you can enter a name for the device.
 In the “IP address” row, you can assign a new IP address to the device.
 In the “Network Mask” row, you can assign a new network mask to the
device.
 In the “Gateway” row, you can assign a new gateway IP address to the
device.
 If you click once on “Default Values”, Industrial HiVision enters the default
values from “Advanced:Management Station” on page 263 in the IP
configuration rows.
If you click on “OK”, Industrial HiVision transfers the name and the IP
configuration to the device.
Click on “Cancel” to close the dialog and keep the original entries.
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Figure 94: IP configuration of a device
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8.4.13 Trap destination
To open the dialog for the trap destination, you right-click on the device and
select Trap Destination.
When the dialog is opened, Industrial HiVision queries the trap settings of the
device and displays whether the device sends traps to the IP address
displayed.
 Select “Send Traps” if you want the device to send traps when defined
events occur.
 In “to IP Address” you select the IP address of your network management
station, on which you are operating Industrial HiVision.
 If you want this trap configuration to be saved on the device into the
permanent memory select “Save Config on Device”.
Figure 95: Trap destination of a device
Note: If your Windows firewall is activated and no Windows Trap Service is
installed, the firewall can block you from receiving traps. However, if you still
want to receive traps, you add the /services/HiVisionKernelDb.exe
file in the Industrial HiVision installation directory to the firewall settings as an
executable file.
The Windows Trap Service is installed if you find “SNMP Trap Connection:
Trap Service” under Help:Kernel Info in Industrial HiVision .
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You can configure the Windows firewall under
Start:Settings:Control Panel:Windows Firewall on the
Exceptions tab page. Click “Program” to select the
/services/HiVisionKernelDb.exe file in the Industrial HiVision
installation directory.
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8.5 Tools
8.5 Tools
In the “Tools” menu you will find various tools enabling you to access devices
in your network using Ping, graphical user interface, CLI, SNMP browser or
the HiDiscovery Scan.
8.5.1
Web interface
The “Web interface” tool enables you to open, from the Industrial HiVision
interface, the Web-based interface of the device selected in the window in the
web browser.
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8.5.2
8.5 Tools
Device configuration
The “Device Configuration” tool enables you to open, from the Industrial
HiVision the Web-based interface of the device selected in the window, as a
Java application. Here, Industrial HiVision uses the login name and the
password from the SNMP configuration settings (see on page 260
“Advanced:SNMP configuration”). Thus, Industrial HiVision spares you
having to login and you go directly to the start page of the device.
The following series of devices support this function:
 MACH 4000
 MACH 1000
 MACH 100
 PowerMICE
 MS20/MS30
 MSP
 RS20/RS30/RS40
 RSP/RSPS/RSPL
 RSR20/RSR30
 EES20/EES25
 OCTOPUS
 EAGLE 20
 Magnum 12KX
 TCSESM
 TCSESM-E
 TCSG
 TCSN
 TCSEFEC
 ESM 801-TG
 ESM 802-TG
 ERT
 AFF650
 AFS650/655
 AFS66x
 AFS670/675
 AFS677
 AFR677
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8.5.3
8.5 Tools
CLI
The “CLI” tool allows you to create a connection to the selected device from
the Industrial HiVision interface. Industrial HiVision opens its own window.
Industrial HiVision automatically checks whether the device allows an SSH
session or a Telnet session. Industrial HiVision preferably establishes an
SSH session.
Note: Under Linux, the CLI tool requires that Telnet and SSH clients are
installed and that the environment variable PATH contains the name of the
directory in which the “xterm” program is installed.
8.5.4
SNMP browser
The “SNMP browser” tool enables you to read and write the MIB of a selected
device. Industrial HiVision displays the MIB in a new window.
Note: The SNMP browser is a freely usable additional software. The SNMP
browser is not subject to the system test.
8.5.5
Ping
The “Ping” tool enables you to send a Ping query to the devices selected in
the window. Industrial HiVision opens a separate Ping window.
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Note: Under Linux, the Ping tool requires that the environment variable
PATH contains the name of the directory in which the “xterm” program
is installed.
8.5.6
HiDiscovery Scan
HiDiscovery enables you to recognize the devices in the network that support
the HiDiscovery protocol, as long as these devices have activated the
HiDiscovery protocol.
You select the HiDiscovery tool to start a search for new devices using the
HiDiscovery protocol.
8.5.7
Scan Network
Scan Network enables you to detect all the devices within an IP address area
of the network specified under “Basics:discover devices” on page 226. You
select the Scan Network tool to start a search for new devices.
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8.5.8
8.5 Tools
Demo network
The “Demo Network” program supplied allows you to simulate a network on
your computer in order to familiarize yourself with Industrial HiVision without
being connected to a network.
 Select Tools:Demo network to start the simulation of the demo
network.
In the state on delivery, the device discovery is activated by a trap, and
Industrial HiVision detects the demo devices. Industrial HiVision displays the
demo devices in the “New Devices” folder. Because the demo network
functions without a network connection, the demo network is simulated via
the local host interface with the IP address 127.0.0.1 and differentiates the
devices through the port numbers: 127.0.0.1:9003, 127.0.0.1:9004,
127.0.0.1:9005. The simulation replicates the following management
functions of the devices:




Topology discovery based on LLDP
Line interruptions
Missing power unit
Network load at port 5 of the device 127.0.0.1:9004.
Figure 96: Demo network
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8.5.9
8.5 Tools
Calculate Availability
Due to their physical properties, each component in the network has a limited
lifetime. The MTBF is the mean time between failures.
Repairs of the components also take a certain amount of time. The MTTR is
the mean time to repair.
Industrial HiVision calculates the availability of a path based on the MTBF
and MTTR values of the affected transmission components along that path.
Industrial HiVision also considers redundant paths here.
The type of a connected device affects the availability of the network. A
redundantly connected switch/router has a bigger effect on the availability of
the network than a redundantly connected terminal device.
Availability class
1 (AEC-0)
2 (AEC-1)
3 (AEC-2)
4 (AEC-3)
5 (AEC-4)
6 (AEC-5)
Designation
Conventional
Highly reliable
High availability
Fault resilient
Fault tolerant
Disaster tolerant
Availability in %
99,0
99,9
99,99
99,999
99,9999
99,99999
Annual downtime
3.7 days
8.8 hours
52.2 minutes
5.3 minutes
32 seconds
3 seconds
Table 40: Availability classes as per AEC
If the calculated availability values do not fulfill your requirements, you can
carry out the following measures, among others, to increase availability:
 Set up redundant path
 Reduce downtimes by, for example, keeping replacement devices at the
ready
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 Prerequisites for calculating availability
 For Windows operating systems:
To calculate the availability, Industrial HiVision uses Microsoft .NET
Framework version 2.0 or higher.
This program is part of the default installation of the Windows
operating systems named in the system requirements.
This software is required for proper calculation of availability on your
network management station.
 For Linux operating systems:
Install MONO 2.0..
Check whether these programs are installed on your network
management station.
 Note for Debian 6.0 and Ubuntu 12.04 (LTS):
Install libmono2.0-cil and libmono-winforms20-cil.
Before calculating the availability, Industrial HiVision executes the
following checks:
– Are the MTBF/MTTR values of all connections greater than 0?
– Do all objects (devices, clouds) have the properties MTBF/MTTR and
are their values greater than 0?
If Industrial HiVision finds objects with missing specifications, Industrial
HiVision displays them in a window. As soon as you have entered the
required information, you can start the calculation again.
If you want to start the calculation even without the missing information,
click “Use default values.” In this case, Industrial HiVision applies the
default values wherever entries are missing.
 Prepare calculation of availability
The following example describes how to prepare the calculation of the
availability of a connection between 2 devices.
You will find the currently available MTBF values of the Hirschmann
devices in the installation path of Industrial HiVision under:
/data/doc/MTBF-Products.PDF.
 Select the device level in the topology view.
 Enter the MTBF/MTTR values of the connections.
– Click on the connection with the right mouse button and select
“Properties”.
– In the Properties dialog, select the “Properties” tab.
– Under “Availability”, enter the MTBF/MTTR values.
– Click on "OK".
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 Add the user-defined properties “MTBF”, “MTTR” and “Node type” to
the device properties of the one device.
– Double-click on one of the two devices to go one level deeper in the
detail view.
– To add the user-defined properties “MTBF” and “MTTR”, right-click
an empty space in the detail view. Select New:Properties.
– In the “New Property” dialog hold down the “Ctrl” button and click
“MTBF” and “MTTR”.
– Click on "OK".
– To enter the MTBR value, open the properties dialog by doubleclicking the property “MTBF”.
– Enter the value in the “Current Value” line and
click on “Write”.
– Click on "OK".
– Enter the value for MTTR in the same way.
 Add the device properties of the other device accordingly.
If one of the two devices is a redundantly connected terminal device, then
assign it the property “Node type” with the value “Terminal device” in the
same way (see above, MTBF and MTTR).
As an alternative to individual device configuration, Industrial HiVision
provides the option of multi-configuration, which has the advantage that
both devices can be configured with the MTBF/MTTR properties in one
operation:
 Select the device level in the topology view.
 Enter the MTBF/MTTR values of the connections.
– Click on the connection with the right mouse button and select
“MultiConfig™”.
– In the MultiConfig™ dialog, select
Container Properties in the menu tree.
You will then find the table with the related connections in the object
frame, and the table for the properties in the function frame.
– Under “Availability”, enter the MTBF/MTTR values.
– Click on “Write”.
 Add the user-defined properties “MTBF” and “MTTR” to the device
properties of the devices.
– To select both devices, hold down the “Ctrl” button and click on the
two devices at the ends of the connection.
– To open the MultiConfig™ dialog, right-click on a selected device
and choose “MultiConfig™”.
– In the MultiConfig™ dialog, choose
Program Settings:New Properties in the menu tree.
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8.5 Tools
You will then find the table with the related devices in the object
frame, and the table for the properties in the function frame.
– To create a new entry for the MTBF value in the table,
click on “New”.
– Select the property “MTBF” and
click on “OK”.
– To create a new entry for the MTTR value in the table,
click on “New”.
– Select the property “MTTR” and
click on “OK”.
– Click on “Write”.
 To open the dialog for entering the MTBF values, select the “All
Properties” tab in the detail display.
– In the “Property” input field, select the property “MTBF (Device)”.
– Select the relevant devices.
– To open the MultiConfig™ dialog, right-click on a selected device
and choose “MultiConfig™”.
– To enter the MTBF value, click on “Property Value” in the menu tree
in the MultiConfig™ dialog.
– In the “Value” input field, enter the MTBF value.
– Click on “Write”.
 To open the dialog for entering the MTTR values, select the “All
Properties” tab in the detail display.
– In the “Property” input field, select the property “MTTR (Device)”.
– Select the relevant devices.
– To open the MultiConfig™ dialog, right-click on a selected device
and choose “MultiConfig™”.
– To enter the MTTR value, click on “Property Value” in the menu
tree in the MultiConfig™ dialog.
– In the “Value” input field, enter the MTTR value.
– Click on “Write”.
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8.5 Tools
 Calculating availability
The following example describes how you can calculate the availability
after the preparations made beforehand.
 Select the device level in the topology view.
 To select the connections of the two devices, hold down the “Ctrl”
button and click on the two devices at the ends of the connection.
 To open the dialog for calculating availability, select
Tools:Calculate Availability in the menu bar.
– If an MTBF/MTTR property is missing for some objects, then
Industrial HiVision opens the availability dialog with a table of the
devices for which these properties are missing. This table also
contains devices for which these properties have the value 0.
Check whether the objects, e.g. devices, connections, for which
you want to calculate the availability are missing.
If such objects are missing, you can start the calculation of the
availability by clicking on “Use Default Values.” Industrial HiVision
then uses any MTBF/MTTR values entered for the calculation, and
otherwise the default MTBF/MTTR standard values.
MTBF = 30000 h for devices, 100000 h for connections
MTTR = 24 h for devices and connections
The actual values for the devices/connections differ from these
standard values.
Using standard values allows you, for example, to calculate the
difference in the availability of two alternative routes.
– If the objects in the view have MTBF/MTTR properties, Industrial
HiVision performs the calculation and displays the result in a dialog.
In the “Detail frame” of the dialog, Industrial HiVision displays the
paths that Industrial HiVision included in the calculation.
During the calculation, Industrial HiVision writes details of the availability
calculation in a log file. You will find this log file in the directory
<Installation path>/log/availability. The name of the log file
is made up of the name of the loaded project file and a time stamp.
Note: Availability calculation
Industrial HiVision performs the availability calculation under the
assumption that the devices in the network are transmitting between all
their ports. Therefore, redundantly connected terminal devices, routing,
and VLANs can corrupt the results. Remedy for redundantly connected
devices: Create the "Node Type" property in the device and set its value
to "Device".
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8.5 Tools
Note: Parallel connections
Industrial HiVision combines parallel connections between two devices
into one path to optimize the calculation. The paths appear as a single
path in the list of paths in the dialog and in the log file.
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References
8.6 Help
8.6 Help
In the help menu you will find the online help and the version information for
this program.
8.6.1
Online help F1
You can access the online help using the “F1” button on your keyboard or by
calling the menu Help:Online Help F1
The online help contains the entire contents of the manual, with a table of
contents, contents register, search function, and navigation help.
In the individual dialogs, you click “Help” to go directly to the page of the
manual that relates to the dialog.
8.6.2
Readme
You open the Readme file with Help:Readme. It contains information for
installing Industrial HiVision.
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8.6.3
8.6 Help
Release notes
You open the release notes file with Help:Release Notes. It contains
information on this installed version of Industrial HiVision.
8.6.4
Tutorial
With Help:Tutorial you open an exercise with guidelines for your first
familiarization with Industrial HiVision in the browser. This exercise takes you
through the important and latest functions of Industrial HiVision.
8.6.5
Online
You will find further information under Help:Online.
You can select:
 Hirschmann
to open the Hirschmann website.
 Hirschmann Competence Center
to open the Hirschmann Competence Center website.
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References
8.6 Help
 Industrial HiVision
to open the Industrial HiVision product page on the Hirschmann website.
 Order license
to open an order form for ordering a license online for Industrial HiVision
in the browser.
To request the license key, you require:
– the registration code of the product certificate (included in delivery)
– the hardware key (see Configuration:Preferences:Basic
Settings:License).
Industrial HiVision transfers the hardware key automatically when you
call up the ordering page here.
8.6.6
Kernel Info
Under Help:Kernel Info, you will find the information that a service
technician requires for a service task.
8.6.7
About
 Program information
You will find information on the program version and the publisher under
Help:About:Program Information.
 EULA
You will find information on license agreements under
Help:About:EULA.
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8.6 Help
 License
You will find information on program licenses under
Help:About:License.
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References
304
8.6 Help
Industrial HiVision
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Appendix
A Appendix
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Appendix
A.1 FAQ
A.1 FAQ
Answers to frequently asked questions can be found at the Hirschmann
HiVision Website:
www.hivision.de
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A.2 System requirements
A.2 System requirements
(see on page 20 “System Requirements”)
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Appendix
A.3 Monitored properties
A.3 Monitored properties
A.3.1
Monitored properties in the basic setting
Properties that Industrial HiVision monitors using traps or polling in the basic
setting you will find in the following table.
Industrial HiVision lists all traps in the event list.
Note: Keep in mind how this affects your system resources (see on page 154
“Effect on system resources”).
Property
AutoConfiguration Adapter Status
Fan Status
Power Supply Status
Relay Status
Port Link
Port In Load
Port Out Load
Port Admin
Port Oper Status
WLAN Station
WLAN Access Points
Signal to Noise Ratio
Trap
x
x
x
x
x
x
x
x
x
Polling
*
*
*
**
**
x**
Table 41: Monitored properties
* Polling is enabled for ports that have a cable connection in Industrial
HiVision.
** * Polling is enabled for ports that have a wireless connection in
Industrial HiVision.
*** The higher protocol supported by the device
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Appendix
Property
Spanning Tree Status
Rapid Spanning Tree Status
Multiple Spanning Tree Status
Protocol Ping Reachability
Protocol SNMPv1 Reachability
Protocol SNMPv3 Reachability
HIPER Ring Status
HIPER Ring Coupling Status
Dual Homing Status
Ring Coupling Enabled
Ring Manager Enabled
Dual Homing Enabled
Router Redundancy Mode
Router Redundancy Status
Temperature
Configuration State
A.3 Monitored properties
Trap
x
x
x
x
x
x
x
x
x
x
x
x
x
Polling
*
*
*
x
x***
x***
*
*
*
x
x
Table 41: Monitored properties
* Polling is enabled for ports that have a cable connection in Industrial
HiVision.
** * Polling is enabled for ports that have a wireless connection in
Industrial HiVision.
*** The higher protocol supported by the device
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Appendix
A.4 CSV export
A.4 CSV export
If you are working with CSV files across different languages, you require the
corresponding character sets.
Industrial HiVision uses the following codes when exporting data to a CSV
file:
Language
German, English, French,
Spanish, Italian, Portuguese,
Indonesian
Greek
Korean
Japanese
Chinese
Russian
Character set
Latin-8859-1
Windows-1253
Johab
Shift-JIS
GB2312
Cyrillic-8859-5
Table 42: Character sets for CSV export
To import to Microsoft Excel, you choose:
 In Excel, choose the menu item
Data:Import External Data:Import Data
 Select the file and click “Open”.
 In the Text Conversion Assistant - Step 1, choose “Separate” for the
original data type.
 In the Text Conversion Assistant - Step 1, choose “Separate” for the
original data type.
 In the Text Conversion Assistant - Step 2, choose “Tab stop” and
“Semicolon” as the separators.
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A.5 Language support
A.5 Language support
Language
German
English
Spanish
French
Italian
Russian
Chinese
Korean
Japanese
Greek
Portuguese
Indonesian
User
interface
X
X
X
X
X
X
X
X
X
X
X
X
Online
help
X
X
X
X
X
Manual
(PDF file)
X
X
X
X
X
X
X
Manual
(printed)
X
X
Tutorial
Readme
X
X
X
X
Table 43: Language support
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Appendix
A.6 Ports used
A.6 Ports used
To communicate between the user interface and the services Industrial
HiVision uses specific protocol ports in your network. The following table
contains the ports and their usages.
Ports used
11153
11154
11155
11156
Usage
CORBA Naming Service
Traps from demo agent to the Industrial HiVision service
HTTP/HTTPS server
Communication between the interface und service
Table 44: Ports used
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Appendix
A.7 Maintenance
A.7 Maintenance
Hirschmann is continually working to improve and develop our software. You
should regularly check whether there is a new version of the software that
provides you with additional benefits. You will find software information and
downloads on the product pages of the Hirschmann website.
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Appendix
A.8 Literature references
A.8 Literature references
 “Optische Übertragungstechnik
in industrieller Praxis”
Christoph Wrobel (ed.)
Hüthig Buch Verlag Heidelberg
ISBN 3-7785-2262-0
 Hirschmann Manual
“Basics of Industrial ETHERNET and TCP/IP”
280 710-834
 “TCP/IP Illustrated”, Vol. 1
W.R. Stevens
Addison Wesley 1994
ISBN 0-201-63346-9
 Hirschmann “Installation” user manual
 Hirschmann “Basic Configuration” user manual
 Hirschmann “Redundancy Configuration” user manual
 Hirschmann “Routing Configuration” user manual
 Hirschmann “GUI Graphical User Interface” reference manual
 Hirschmann “Command Line Interface” reference manual
 Hirschmann User Guide “Industry Protocol”
 Hirschmann Manual “Network Management System HiVision”
 Hirschmann Manual “HiOPC Server Interface”
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Appendix
A.9 Copyright of Integrated Software
A.9 Copyright of Integrated
Software
Industrial HiVision includes a number of open source components.
The creators of these components have released these components under a
variety of licenses.
You will find these licences in the installation path of Industrial HiVision under
\data\doc\thirdpartylicenses.txt
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Appendix
316
A.9 Copyright of Integrated Software
Industrial HiVision
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Index
B Index
.
.NET 2.0
1
1:1 NAT router
A
Absolute
Abstract
Access point
Access station
Action
ActivX-Control
Adding rules
Alarm message
Androids
APNs
APP
Arrange
Assign license
Auto Layout
Auto Topology
B
Background
Background image
Bandwidth
Basic settings
Bubble help
Buffer size
295
192, 275
208
249
105
105
233, 236
159
135
215
169
170
169
101
42, 43
101, 193
105, 190
249, 249, 254
188
94, 228
194
200, 207, 250
200
C
Component detail
78, 162, 203, 204
Connection
104, 105, 106, 206, 250
Connection line
109
Connection properties
109
Connection status
250
Contents register
300
Copy
102
Ctrl+E
58
D
Data Access V1 to V3
Date
DCOM
Default device icons
Default icon
Default map
Default setting
Industrial HiVision
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159
69
159
47
95, 255
226
124, 249, 254, 263
Delete
185
Delta
208
Device configuration
290
Device Connection
105
Device detection
95, 142, 255
Device discovering method
93
Device documentation
118, 187, 258
Device information
169
Device name
102, 113, 271
Device password
258
Distributed Component Object Model
159
DNS
102
Domain Name Server
102
Domains
39
Draw
101, 101, 101, 101
Drawing layer
101
Duplex
85
E
E-mail
232, 270
E-mail configuration
270
Edit mode
64, 182, 258
EDS
255
EDS file
256
Electronic data sheet
255
Errors
87
EtherNet/IP
95, 197
EULA
302
Event
87, 231, 233, 245, 247, 287
Event display
245
Event line
50, 67
Event list
50, 169, 179, 245, 268
Event log
70
Event log file
87, 245
Exit
180, 181
Export
179
F
FAQ
FDB
File selection dialog
Filter
Firewall
Firewall rules
Font
Font size
Foreground
Forwarding Data Base
Free version
323
190
176
233
169, 170, 170
135
249, 249
252
254
190
46, 183
317
Index
Frequency
Frequency of requests
G
Gateway
Gateway IP address
GCM server
Graphical user interface
H
HiDiscovery
History
Hosts file
I
I'm alive
ICMP
Icon
Icon file
Icon size
Identification
Import
Initial setting
IOS
IP address
IP address prefix
IP address range
IP configuration
l
libmono
L
Language
License
License Agreements
License key
Line thickness
Line up
Link
LLDP
Log file
Log statistics
M
228
94
263, 285
113
169
289
197, 227
200, 206, 215
102
247
151
95, 95
256
249
285
234
135
170, 170
93, 99, 113, 227, 285
263
94
113, 284
295
244
39, 46, 183, 303
302
241
250
101, 101, 101
148, 184
190
246
211
MAC address
93, 96, 227, 255
Main window
50
Management IP address
102
Manual
300
Menu bar
50, 57
Message URL http://www.hivision.de
306
MIB
151, 291
MIB Manager
152, 265
MIB Variable/OID
152
318
MIB Viewer
152, 265
Microsoft Push Notification Service
170
Mobile application
169
Mobile device
275, 275
Mobile devices
169
Modbus/TCP
96, 197, 255
Module number
102
Monitor
215, 218
MONO 2.0
295
Moving
105
MTBF
207, 294
MTTR
207, 294
N
Name
102
Names
271
NAT
275
Navigation field
50
Navigation help
300
Net Scan
226
Network card
263
Network Load
158
Network load
148, 157
Network management interface
91
Network mask
113, 228, 263, 279, 285
Network plan
97
Network Scan
227
Network scan
94, 292
O
Object identifier
OID
Online help
OPC server
OPC service
OPC write command
Open
265
152
61, 300
265
159
267
178
P
Password
252, 258, 259, 260, 261, 262
PDF Viewer
270
Ping
197, 270
Ping server
267
Polling
155, 157, 157, 209, 308
Polling interval
157, 227, 228
Port Names
102, 272
Port number
102, 262
Prefix
263
Print
180
Process visualization
159
Product image
249
Product-Specific Modules
57, 217
Program
26
Program license
303
Industrial HiVision
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Index
Properties
Protocol
Protocol port
PSM
PSM Manager
Publisher
Push Notification
Push notification
Q
QR code
R
Realistic
Remote access
Repetition
Report
Reporting
Request interval
Restart
Retry block
Roaming
Running mode
S
194, 200, 206
197
262
57, 217
57, 217
302
145
275
169, 170
249
32, 267
262
268
57, 148, 209, 218
228
130
268
105
64
Save
116, 178, 178
SCADA
159
Scan Network
113
Scan Rate
158
Scan rate
267
Scheduler
57
Scheduling
222
Search function
300
Server
32
Server IP Address
32
Service
24, 69, 176, 180, 267, 267
Service technician
302
Signal
285
Smartphone
169
SMS
231, 270
SNMP
190, 197, 281
SNMP browser
291
SNMP configuration
261
SNMP MIB
151
SNMP query
262
SNMP user
260
SNMP version
261
Sound
145, 231
Speed
250
State on delivery
140
Status
140, 249, 254
Status change
249
Status configuration
102, 105, 140
Status determination
100
Industrial HiVision
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Status forwarding
Status propagation
Status symbols
Subdomain
Subdomain interface
Subdomain password
Subdomains
Superdomain
Superdomains
Switched-on message
Symbol
SysOID
System conto
System language
System Object Identifier
System requirements
System resources
207
100, 143, 194
123
268
268
268
39, 42, 43
268
42
93, 226
123, 124
95, 255, 255
26
244
95, 255, 255, 255
20, 307
154
T
Table of contents
300
Tablet PC
169
Technical Questions
323
Telnet
270, 291
Temperature
157
Temperature monitoring
157
Text display
252
Threshold value
205
Time
69
Timeout
211, 262
Tool
289
Tool bar
50, 58
Topology
78
Topology Discovery
190
Training Courses
323
Trap
46, 93, 141, 215, 226, 226
Trap configuration
287
Trap destination
287
Trap destination address
46, 263
Traps
308
Trial period
46, 183
U
Ubuntu
Unacknowledged events
Update
User name
User-configurable action
User-defined property
V
Value
Version
Virtual router
VLAN membership
295
87
31, 142
260
236
151, 151, 281
195, 200
300
192
211
319
Index
W
Warnings
Web interface
Web server
Web-based management
Windows Phone
Wireless client
Wireless Local Area Network
WLAN
Z
Zoom
320
87
289
169
270
170
192
105
105
76, 214
Industrial HiVision
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Readers’ Comments
C Readers’ Comments
What is your opinion of this manual? We are always striving to provide as
comprehensive a description of our product as possible, as well as important
information that will ensure trouble-free operation. Your comments and
suggestions help us to further improve the quality of our documentation.
Your assessment of this manual:
Precise description
Readability
Understandability
Examples
Structure
Completeness
Graphics
Drawings
Tables
Very good
O
O
O
O
O
O
O
O
O
Good
O
O
O
O
O
O
O
O
O
Satisfactory
O
O
O
O
O
O
O
O
O
Mediocre
O
O
O
O
O
O
O
O
O
Poor
O
O
O
O
O
O
O
O
O
Did you discover any errors in this manual?
If so, on what page?
Industrial HiVision
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321
Readers’ Comments
Suggestions for improvement and additional information:
General comments:
Sender:
Company / Department:
Name / Telephone no.:
Street:
Zip code / City:
e-mail:
Date / Signature:
Dear User,
Please fill out and return this page
 as a fax to the number +49 (0)7127 14-1600 or
 by post to
Hirschmann Automation and Control GmbH
Department 01RD-NT
Stuttgarter Str. 45-51
72654 Neckartenzlingen
322
Industrial HiVision
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Further Support
D Further Support
 Technical Questions
For technical questions, please contact any Hirschmann dealer in your
area or Hirschmann directly.
You will find the addresses of our partners on the Internet at
http://www.hirschmann.com
Contact our support at
https://hirschmann-support.belden.eu.com
You can contact us
in the EMEA region at
 Tel.: +49 (0)1805 14-1538
 E-mail: hac.support@belden.com
in the America region at
 Tel.: +1 (717) 217-2270
 E-mail: inet-support.us@belden.com
in the Asia-Pacific region at
 Tel.: +65 6854 9860
 E-mail: inet-ap@belden.com
 Hirschmann Competence Center
The Hirschmann Competence Center is ahead of its competitors:
 Consulting incorporates comprehensive technical advice, from system
evaluation through network planning to project planning.
 Training offers you an introduction to the basics, product briefing and
user training with certification.
The current technology and product training courses can be found at
http://www.hicomcenter.com
 Support ranges from the first installation through the standby service
to maintenance concepts.
Industrial HiVision
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323
Further Support
With the Hirschmann Competence Center, you have decided against
making any compromises. Our client-customized package leaves you
free to choose the service components you want to use.
Internet:
http://www.hicomcenter.com
324
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Further Support
Industrial HiVision
Release 5.1 04/2014
325
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