English
Low Profile Motorcycle Bluetooth®
Communication System
with Handlebar Remote
www.sena.com
User’s Guide
10R
© 1998-2016 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro®,
Tufftalk™, 20S™, 10S™, 10C™, 10U™, 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SMH3™, SPH10™, SPH10H™, SPH10H-FM™,
SPH10S™, Expand™, Bluetooth Mic&Intercom™, Handlebar Remote™, Wristband Remote™, SM10™, SR10™, SR10i™ are trademarks of Sena
Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
10R
English
CONTENTS
1INTRODUCTION........................................................................................................5
7 STEREO MUSIC..................................................................................................... 29
2 PACKAGE CONTENTS.............................................................................................6
7.1 Bluetooth Stereo Music..........................................................................................................29
7.2 Music Sharing........................................................................................................................29
3 INSTALLING THE 10R ON YOUR HELMET.............................................................9
8INTERCOM.............................................................................................................. 30
3.1
3.2
3.3
3.4
3.5
Installing the Main Unit.............................................................................................................9
Installing the Speakers...........................................................................................................11
Installing the Microphones.....................................................................................................12
Installing the Battery Pack.....................................................................................................15
Installing the Handlebar Remote...........................................................................................16
4 GETTING STARTED............................................................................................... 17
4.1 Button Operation....................................................................................................................17
4.2 Powering On and Off.............................................................................................................18
4.3Charging................................................................................................................................18
4.4 Checking the Battery Level....................................................................................................19
4.5 Volume Adjustment................................................................................................................19
4.6 Sena Softwares......................................................................................................................20
5 PAIRING THE 10R WITH BLUETOOTH DEVICES............................................... 20
5.1
5.2
5.3
5.4
Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device..........................................21
Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10.............................21
Advanced Selective Pairing - A2DP Stereo or Handsfree....................................................22
Intercom Pairing.....................................................................................................................23
6 MOBILE PHONE, GPS, SR10................................................................................ 26
6.1
6.2
6.3
6.4
Mobile Phone Call Making and Answering...........................................................................26
Speed Dialing.........................................................................................................................27
GPS Navigation......................................................................................................................28
Sena SR10, Two-Way Radio Adapter....................................................................................28
8.1 Two-way Intercom..................................................................................................................30
8.2 Three-way Intercom...............................................................................................................31
8.3 Four-way Intercom..................................................................................................................33
9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT......................................................................................................... 35
10 GROUP INTERCOM............................................................................................... 36
11 UNIVERSAL INTERCOM........................................................................................ 37
11.1Universal Intercom Pairing.....................................................................................................38
11.2Two-way Universal Intercom..................................................................................................39
11.3Three-way Universal Intercom...............................................................................................39
11.4Four-way Universal Intercom.................................................................................................41
12 FM RADIO............................................................................................................... 43
12.1FM Radio On and Off.............................................................................................................43
12.2Preset Stations.......................................................................................................................43
12.3Seek and Save.......................................................................................................................43
12.4Scan and Save.......................................................................................................................44
12.5Temporary Preset...................................................................................................................44
12.6Region Selection....................................................................................................................44
10R
13 FUNCTION PRIORITY............................................................................................ 45
17 QUICK OPERATION REFERENCE....................................................................... 58
14 CONFIGURATION SETTING................................................................................. 46
17.1Using the Handlebar Remote................................................................................................58
17.2Using the Headset.................................................................................................................59
14.1Mobile Phone Pairing.............................................................................................................47
14.2Second Mobile Phone Pairing...............................................................................................47
14.3Phone selective pairing..........................................................................................................48
14.4Media Selective Pairing.........................................................................................................48
14.5Assigning Speed Dial............................................................................................................48
14.6Enabling/Disabling Audio Boost............................................................................................49
14.7Enabling/Disabling Voice Activated Phone Answering.........................................................49
14.8Enabling/Disabling Voice Activated Intercom.......................................................................50
14.9Enabling/Disabling HD Intercom...........................................................................................50
14.10 Setting Intercom Vox Sensitivity.........................................................................................51
14.11 Enabling/Disabling Voice Prompts.....................................................................................51
14.12 Enabling/Disabling RDS AF...............................................................................................52
14.13 Enabling/Disabling Sidetone..............................................................................................52
14.14 Enabling/Disabling Advanced Noise Control™ ................................................................52
14.15 Delete All Bluetooth Pairing Information............................................................................53
14.16 Remote Control Pairing......................................................................................................53
14.17 Universal Intercom Pairing.................................................................................................53
14.18 Factory Reset.....................................................................................................................53
14.19 Exit Voice Configuration Menu...........................................................................................54
15 FIRMWARE UPGRADE.......................................................................................... 56
16TROUBLESHOOTING............................................................................................ 56
16.1Intercom Failure.....................................................................................................................56
16.2Intercom Reconnection..........................................................................................................56
16.3Fault Reset.............................................................................................................................57
16.4Factory Reset.........................................................................................................................57
16.5Handlebar Remote Disconnection........................................................................................57
CERTIFICATION AND SAFETY APPROVALS............................................................ 60
• FCC Compliance Statement.......................................................................................................60
• FCC RF Exposure Statement......................................................................................................61
• FCC Caution...............................................................................................................................61
• CE Declaration of Conformity.....................................................................................................61
• Industry Canada Statement .......................................................................................................61
• Bluetooth License ......................................................................................................................62
• WEEE (Waste Electrical and Electronic Equipment)..................................................................62
SAFETY INFORMATION.............................................................................................. 62
• Product Storage and Management............................................................................................62
• Product Use................................................................................................................................63
• Battery.........................................................................................................................................63
PRODUCT WARRANTY AND DISCLAIMER............................................................... 64
• Limited Warranty.........................................................................................................................64
• Warranty Exclusions...................................................................................................................66
• Warranty Service.........................................................................................................................68
10R
Thank you for choosing the Sena 10R, Low Profile Bluetooth Stereo
Headset and Intercom. With the 10R, you can call handsfree on your
Bluetooth mobile phone, listen to stereo music or voice instructions of
GPS navigations wirelessly, and have intercom conversations in full
duplex with a passenger or other motorcycle riders.
The 10R features:
•Light weight and ultra slim profile
•Safe and easy operations by Bluetooth Low Energy Handlebar
Remote
•Bluetooth intercom up to 900 meters (980 yards)*
•Four-way intercom
•Three-way conference phone call with intercom participant
•Universal Intercom™
The 10R is compliant with the Bluetooth 4.1 supporting the following
profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio
Distribution Profile (A2DP), and Audio Video Remote Control Profile
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
•Voice prompts
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
•Sidetone
•Smartphone App for iPhone and Android
•Built-in FM radio tuner with a station scan and save function
•Music Sharing
•Advanced Noise Control™
•Speed Dialing
•Firmware upgradeable
* in open terrain
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English
1 INTRODUCTION
10R
Key Specifications:
•Bluetooth 4.1
•Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio Video
Remote Control Profile (AVRCP).
2 PACKAGE CONTENTS
•Headset Main Unit •Hook and Loop Fasteners for Main Unit (2) •Double Sided Adhesive Tapes for Main Unit (2) 6
10R
Speaker
Wired Boom Microphone
English
•Speakers (2) •Wired Boom Microphone •Hook and Loop Fastener for Wired Boom Microphone •Hook and Loop Fasteners for Speakers (4) •Microphone Sponges (2) •Foam Speaker Covers (2) •Speaker Pads (Thick) (2) •Boom Microphone Holder •Speaker Pads (Thin) (2) •Hook and Loop Fastener for Boom Microphone Holder 7
10R
Wired Microphone
•Wired Microphone Handlebar Remote
•Handlebar Remote •Hook and Loop Fastener for Wired Microphone Battery Pack
•Handlebar Rubber Bands •10R Battery Pack •Battery Pack Holder Others
•USB Power & Data Cable •Double Sided Adhesive Tapes for Battery Pack Holder •Cigarette Charger 8
10R
Battery Pack Connector
Microphone Connector
DC Power Charging &
Firmware Upgrade Port
Speaker Connectors
3.1 Installing the Main Unit
English
3 INSTALLING THE 10R ON YOUR HELMET
3.1.1 Using the Hook and Loop Fasteners for Main Unit
1. Clean the area on the left side of the helmet where you will attach
the hook and loop fasteners for main unit with a moistened towel
and dry thoroughly.
2. Peel off the cover of the adhesive tape of the loop fastener for
main unit and attach it to the helmet.
10R Headset Main Unit
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10R
3. Peel off the cover of the adhesive tape of the hook fastener for
main unit and attach it to the back plate of the main unit.
4. Attach the main unit using the hook and loop fasteners that you
fitted. Make sure that the main unit is firmly attached to the helmet.
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3.1.2 Using the Double Sided Adhesive Tapes for Main Unit
If you cannot attach the hook and loop fasteners to the helmet, you
can use double sided adhesive tape.
1. Clean the area on the left side of the helmet where you will attach
the double sided adhesive tapes with moistened towel and dry
thoroughly.
2. Peel off the cover from one side of the double sided adhesive
tapes for main unit and attach it to the back plate of the main unit.
10R
3.2 Installing the Speakers
1. Peel off each cover of the hook and loop fasteners for speakers
to expose the adhesive surface. Then, attach the fasteners to the
ear pockets inside the helmet.
4. Make sure that the main unit sticks on the helmet firmly. Maximum
adhesion occurs after 24 hours.
CAUTION:
Sena recommends using the hook and loop fasteners for main unit. The
double sided adhesive tape is provided for convenience, but is not the
recommended mounting method. Sena is not responsible for its use.
2. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet.
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3. Peel off the cover from the other side of the double sided adhesive
tapes and attach the main unit on the left side of your helmet.
10R
3. Align the arrows on the main unit and speaker cables and insert
speaker cables into each speaker connector.
3.3 Installing the Microphones
3.3.1 Using the Wired Boom Microphone
1. Peel off the cover of the hook and loop fastener for wired boom
microphone to expose the adhesive tape. Then, attach the hook
and loop fastener on the inside surface of the left external shell.
Note:
1.Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
2.The cable for the speakers has two leads. The longer lead is for the right
speaker and the shorter lead is for the left speaker.
3.If the helmet has deep ear pockets, you can use the speaker pads to
bring the speakers closer to your ears.
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10R
4. Adjust the head of the microphone so that the tab is facing away
from your mouth.
Tab
Note:
1.After you install the wired boom microphone, make sure you reinstall the
helmet’s internal padding.
5. Align the arrows on the main unit and microphone cables and
insert the microphone cable into the microphone connector.
2.You can use the boom microphone holder after attaching the hook and
loop fastener for boom microphone holder on it to ensure secure
installation.
Note:
Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
3. Make sure that the microphone’s receiver is located near your
mouth.
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English
2. Attach the wired boom microphone’s mounting plate to the hook
and loop fastener.
10R
3.3.2 Using the Wired Microphone
If you have a full face helmet, you can use the wired microphone.
1. Peel off the cover of the hook and loop fastener for wired
microphone to expose the adhesive tape. Then, attach the hook
and loop fastener on the inside of the helmet’s chin guard.
3. Align the arrows on the main unit and microphone cables and
insert the microphone cable into the microphone connector.
Note:
2. Attach the wired microphone to the hook and loop fastener for
wired microphone.
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Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
10R
3.4 Installing the Battery Pack
4. Make sure that the double sided adhesive tapes sticks on the
helmet firmly. Maximum adhesion occurs after 24 hours.
5. To secure the battery pack, slide the battery pack into the battery
pack holder until you hear it click.
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English
1. Clean the area on the back side of the helmet where you will
attach the double sided adhesive tapes with moistened towel and
dry thoroughly.
2. Peel off the cover from one side of the double sided adhesive
tapes for battery pack holder and attach it to the back plate of the
battery pack holder.
3. Peel off the cover from the other side of the double sided adhesive
tapes and attach the battery pack holder on the back side of your
helmet.
10R
6. Align the arrows on the main unit and battery pack cables and
insert the battery pack cable into the battery pack connector.
3.5 Installing the Handlebar Remote
1. Separate the two ends of the Handlebar Remote carefully.
2. Clip the Handlebar Remote on the left handlebar of your
motorcycle. Make sure you can comfortably control the Joystick
with your left thumb.
160
140
120
180 200 220 240
260
100
80
60
40
20
1
Note:
1.Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
2.To remove the battery pack from the battery pack holder, slide the battery
pack upward.
3.After connecting all the cables, store any excess cable behind the
internal padding of the helmet to prevent wires from becoming damaged.
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Note:
If the handlebar requires better grip for holding the Handlebar Remote in
place, apply a single or double rubber band around the handlebar.
10R
Status LED
Front Button
•Enter into intercom pairing mode
•Start and end an intercom conversation
•Answer and end a mobile phone call
•Reject an incoming mobile phone call
•Enter into voice configuration setting
4.1 Button Operation
The 10R is mainly controlled by the Bluetooth Handlebar Remote. The
two are paired from the factory and are ready for immediate use. If the
Handlebar Remote runs out of battery, you can use the headset
buttons on the headset to operate all functions. The headset button
operation guide is explained in tables at the end of each section.
(+) Button
English
4 GETTING STARTED
(-) Button
Joystick
•Enter into mobile phone pairing mode
•Volume adjustment
•Play and pause Bluetooth stereo device
•Track forward and track back music
•Navigate through configuration menu
•Seek FM radio station
DC Power Charging Port
Center Button
10R Headset Buttons
Rear Button
•Answer and end a mobile phone call
•Speed Dial
•Turn on/off FM tuner
Handlebar Remote Buttons
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10R
4.2 Powering On and Off
4.3 Charging
4.2.1 Headset
You can charge the headset and the Handlebar Remote by connecting
the supplied USB power & data cable into a computer’s USB port or
USB wall charger. You can use any standard micro USB cable to
charge the units. You can also charge them on the road using the
cigarette charger. The charging LED turns red while charging and
turns blue when fully charged. It takes about 2.5 hours to be completely
charged.
To power on the headset, press the Center Button and the (+) Button
at the same time while hearing ascending beeps and a voice prompt,
“Hello”. To power off the headset, press the Center Button and the (+)
Button at the same time while hearing descending beeps and a voice
prompt, “Goodbye”.
4.2.2 Handlebar Remote
To power on the device, tap the Front Button and the blue LED will
appear. To power off the device, press and hold the Front Button and
the Joystick for two seconds until red LED blinks.
AC Adapter
18
or
10R
4.5 Volume Adjustment
4.4.1 LED Indicator
You can easily adjust the volume by moving the Joystick up or down.
You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at
different levels for each audio source even when you reboot the
headset. For example, once you set the volume for mobile phone
handsfree, it will not change even if you adjust the volume for your
Bluetooth MP3 music. However, if you adjust the volume during standby mode, it will affect volume levels of every audio source.
When the headset or the Handlebar Remote is powering on, their red
LED flashes rapidly indicating the battery level.
4 flashes = High, 70 ~ 100%
3 flashes = Medium, 30 ~ 70%
2 flashes = Low, 0 ~ 30%
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and
the (+) Button simultaneously for about 3 seconds until you hear three,
high toned beeps. Then you will hear a voice prompt indicating the
battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear a voice prompt for the battery level
indication.
Function
Handlebar Remote
Headset
Volume up
Move the Joystick up
Tap the (+) Button
Volume down
Move the Joystick down
Tap the (-) Button
Button Operation Table for Volume Adjustment
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English
4.4 Checking the Battery Level
10R
4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the firmware and
configure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac. For more
information on downloading the Device Manager, please visit www.
sena.com.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to configure device settings
and read the User’s Guide and the Quick Start Guide. Pair your phone
with your 10R headset (please refer to section 5.1, “Mobile Phone
Pairing - Mobile Phone, Bluetooth Stereo Device”). Run the Sena
Smartphone App and you can configure its settings directly from your
smartphone. You can download the Sena Smartphone App for Android
or iPhone from www.sena.com/headset-app/.
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5 PAIRING THE 10R WITH BLUETOOTH
DEVICES
Before using the 10R Bluetooth headset with any other Bluetooth
devices for the first time, you will need to pair them together. You can
pair the 10R with Bluetooth mobile phones, Bluetooth stereo devices
such as MP3 players, or motorcycle specific Bluetooth GPS navigation,
and with other Sena Bluetooth headsets. The pairing operation is
required only once for each Bluetooth device. The headset remains
paired with the devices and automatically reconnects to them when
they are within range. You will hear a high toned single beep and a
voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
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5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
1. Press and hold the Joystick for 5 seconds until you hear a voice
prompt, “Phone pairing”.
2. Search for Bluetooth devices on your mobile phone. Select the
Sena 10R in the list of the devices detected on the mobile phone.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
4. The mobile phone confirms that pairing has completed and the
10R is ready to use. You will hear a voice prompt, “Your headset
is paired”.
5. If the pairing process is not completed within three minutes, the
10R will return to stand-by mode.
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. To pair the second mobile phone, press and hold the Front Button
for 5 seconds until the red LED flashes rapidly and you hear a
voice prompt, “Intercom pairing”.
2. Within 2 seconds, tap the Rear Button again, then the LED flashes
blue rapidly and you will hear a voice prompt, “Second mobile
phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena 10R in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone confirms that the pairing has completed and
the 10R is ready to use. You will hear a voice prompt, “Your
headset is paired”.
Note:
1.If the Bluetooth connection between the headset and a mobile phone is
disconnected, tap the Rear Button to recover the Bluetooth connection
immediately.
2.If the Bluetooth connection between the headset and a media player is
disconnected, press the Joystick for 1 second to recover the Bluetooth
connection and play.
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5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
10R
Note:
1.If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2.You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3.The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4.The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
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5.3 Advanced Selective Pairing - A2DP Stereo or
Handsfree
When you are using a smartphone, sometimes you may need to
selectively use the 10R for A2DP stereo music only or for mobile phone
handsfree only. These instructions are for advanced users who want to
pair the 10R to their smartphones with only one selective profile: A2DP
for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the 10R, you must
clear the previous pairing list on both devices: the mobile phone and
the 10R. To clear the pairing list on the 10R, please do a factory reset
or following the pairing list clearing procedure described in section
14.18, “Factory Reset” or 14.15, “Delete All Bluetooth Pairing
Information”. To clear the pairing list on the mobile phone, please refer
to the mobile phone manual. For most smartphones, delete the Sena
10R from the list of Bluetooth devices in the settings menu.
10R
5.4 Intercom Pairing
1. Turn on the headset and press the Joystick for 5 seconds until the
LED flashes red and blue alternately and you hear multiple beeps.
2. Within 2 seconds, tap the Front Button again, then the LED flashes
red and you hear “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena
10R in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5.4.1 Pairing with Other 10R Headsets for Intercom
Conversation
5.3.2 HFP for Phone Call Only
English
5.3.1 A2DP Stereo Music Only
The 10R can be paired with up to three other headsets for Bluetooth
intercom conversation.
1. Turn on the two 10R headsets (A and B) that you would like to pair
with each other.
2. Press and hold the Front Button of the headset A and B for 5
seconds until red LEDs of the both units start to flash rapidly. You
will hear a voice prompt, “Intercom pairing”.
1. Turn on the headset and press the Joystick for 5 seconds until the
LED flashes red and blue alternately and you hear multiple beeps.
2. Within 2 seconds, tap the Rear Button again, then the LED flashes
blue and you hear “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena
10R in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
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10R
3. Tap the Front Button on any one of the two headsets A and B,
and wait unit the LEDs of both headsets turn to blue and intercom
connection is automatically established. The two 10R headsets A
and B are paired with each other for intercom conversation. If the
pairing process is not completed within one minute, the 10R will
return to stand-by mode.
A
D
B
C
Pairing A & B
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4. You can make other pairing between headsets A and C, and
between headsets A and D by following the same procedure as
above.
5. The intercom pairing queue is ‘Last-Come, First-Served ’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
Note:
For example, after the pairing procedures listed above, headset D is the
first intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of headset
A.
10R
The 10R can be paired with all other Sena headset models such as the
20S, SMH10 and the SMH5 for intercom conversation. Please follow
the same procedure as above to pair with these headset models.
Function
Media
Selective
Pairing
Handlebar Remote
Press the Center Button for
10 seconds
Tap the Front Button
Tap the (+) Button until you
hear, “Media selective
pairing”
Press the Joystick for
5 seconds
Press the Center Button for
10 seconds
Tap the Rear Button
Tap the (+) Button until you
hear, “Phone selective
pairing”
Press the Front Button for
5 seconds
Press the Center Button for
5 seconds
Tap the Front Button of
any one of the two
headsets
Tap the Center Button of
any one of the two
headsets
Note:
The SMH5 cannot participate in three-way or four-way conference intercom
with the 10R. The SMH5 has a limited capability of having two-way intercom
with other Sena headsets.
Function
Mobile Phone
Pairing
Second Mobile
Phone Pairing
Handlebar Remote
Press the Joystick for
5 seconds
Phone
Selective
Pairing
Headset
Press the Center Button for
10 seconds
Tap the (+) Button until you
hear, “Phone pairing”
Press the Front Button for
5 seconds
Press the Center Button for
10 seconds
Tap the Rear Button
Tap the (+) Button until you
hear, “Second mobile
phone pairing”
Intercom
Pairing
Headset
Press the Joystick for
5 seconds
Button Operation Table for Bluetooth Pairing
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5.4.2 Pairing with Other Sena Headset Models for Intercom
Conversation
10R
6 MOBILE PHONE, GPS, SR10
6.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, simply tap the Rear Button or
the Front Button to answer the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if Voice Activated Phone Answering (VOX
Phone) is enabled, unless you are connected to intercom.
3. To end a call, tap the Rear Button or press the Front Button for
2 seconds until you hear a mid-tone single beep, or wait for the
called person to end the call.
4. To reject a call, press the Front Button for 2 seconds until you hear
a beep while the phone is ringing.
5. There are several ways to make a phone call:
–– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
–– Tap the Rear Button in stand-by mode to activate the voice
dialer of your mobile phone. For this, the voice dialing function
must be available on the mobile phone. Refer to your mobile
phone manual for further instruction.
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Note:
1.If you have two phones connected to your headset and you have an
incoming call from the second phone during the call of the first phone,
then you may still receive the call from the second phone. In this case,
the call from the first phone is on waiting mode. If you end a call, then it
will automatically guide you to the first phone call.
2.If you have a mobile phone and a GPS connected to your headset, you
may not be able to listen to the GPS voice instruction during the phone
call.
10R
6.2 Speed Dialing
(1) Last number redial
(4) Speed dial 3
(2) Speed dial 1
(5) Cancel
(3) Speed dial 2
Note:
1.Make sure that you connect the mobile phone and the headset to use the
speed dial function.
2.You need to assign speed dial numbers before using the speed dial
(please refer to section 14.5, “Assigning Speed Dial”).
27
English
You can quickly make a phone call by using the voice speed dial
menu.
1. To enter into the voice speed dial menu, double tap the Rear
Button and you will hear a mid-toned single beep and a voice
prompt, “Speed dial”.
2. Move the Joystick up or down to navigate between the menus.
You will hear voice prompts for each menu item.
3. Tap the Rear Button to select a voice menu among the followings:
4. After selecting the last number redial menu, you will hear a voice
prompt, “Last number redial”. Then, to redial the last phone call
number, tap the Rear Button.
5. To call one of the speed dials, move the Joystick up or down
to navigate between the menus until you hear a voice prompt,
“Speed dial (#)”.
6. If you want to exit the speed dial immediately, move the Joystick
up or down until you hear voice prompt, “Cancel”, and tap the
Rear Button. If you do not press any button within 15 seconds, the
10R will exit the voice speed dial menu and go back to stand-by
mode.
10R
Function
Handlebar Remote
Headset
Answer
Tap the Rear Button or
the Front Button
Tap the Center Button
End
Tap the Rear Button or
the Front Button for
2 seconds
Press the Center Button
for 2 seconds
Press the Front Button for
2 seconds
Press the Center Button
for 2 seconds
Speed Dial
Double tap the Rear
Button
Press the (+) Button for
3 seconds
Voice Dialer
Tap the Rear Button
Press the Center Button
for 3 seconds
Reject
Button Operation Table for Mobile Phone Call Making and Answering
28
6.3 GPS Navigation
If you pair a Bluetooth GPS to the 10R as described in section 5.2,
“Second Mobile Phone Pairing - Second Mobile Phone, GPS, and
SR10”, you can listen to GPS instructions wirelessly. Move the Joystick
up or down to adjust volume. The GPS voice instruction interrupts
intercom conversation but it is automatically reestablished after the
GPS voice instruction ends.
6.4 Sena SR10, Two-Way Radio Adapter
You can use a two-way radio and the 10R Bluetooth intercom
simultaneously by using the Sena SR10, a Bluetooth Two-way Radio
Adapter (please refer to section 5.2, “Second Mobile Phone Pairing Second Mobile Phone, GPS, and SR10”). Incoming audio from the
two-way radio will not interrupt an intercom conversation but is heard
in the background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way
radio for group communication with other motorcycle riders.
10R
7.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with the 10R by following
the “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”
procedures described in the section 5.1. The 10R supports the Audio/
Video Remote Control Profile (AVRCP), so if your Bluetooth audio
device also supports the AVRCP, you can use the 10R to remotely
control music playback. Not only can you adjust the volume but you
can also use functions such as play, pause, next track and previous
track.
1. To play or pause music, press the Joystick for 1 second until you
hear a double beep.
2. To adjust the volume, move the Joystick up or down.
3. To track forward or track back, move the Joystick left or right for
1 second until you hear a mid-tone single beep.
7.2 Music Sharing
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation (please refer to
section 8.1, “Two-way Intercom”). When you terminate music sharing,
you can go back to the intercom conversation. To start or terminate
sharing music, press the Joystick for 1 second during an intercom
conversation until you hear a double beep. To track forward or track
back, move the Joystick left or right for 1 second.
Note:
1.Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2.Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
29
English
7 STEREO MUSIC
10R
Function
Handlebar Remote
Headset
Play Music
Press the Center Button
for 1 second
Pause Music
Press the Joystick for
1 second
Press the Center Button
for 1 second
Please make sure your intercom devices are paired as described in
section 5.4, “Intercom Pairing”
Move the Joystick right
for 1 second
Press the (+) Button for
1 second
8.1 Two-way Intercom
Move the Joystick left for
1 second
Press the (-) Button for
1 second
Track Forward
Track Back
Button Operation Table for Music Control
30
8 INTERCOM
Press the Joystick for
1 second
8.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the Front Button. Tap the Front Button once to
intercom with the first intercom friend, tap the Front Button twice to
intercom with the second intercom friend, and tap the Front Button
three times to intercom with the third intercom friend.
10R
8.2 Three-way Intercom
You can end an intercom conversation by using the Front Button.
Press and hold the Front Button for 1 second to end any intercom. Or,
you can single tap to end intercom with the first intercom friend,
double tap to end intercom with the second intercom friend, and
triple tap to end intercom with the third intercom friend.
8.2.1 Starting Three-way Intercom
1st
intercom
friend
2nd
intercom
friend
Start/End Two-way Intercom Conversation
3rd
intercom
friend
You (A) can have a three-way conference intercom with two other 10R
friends (B & C) by establishing two intercom connections
simultaneously. While a three-way conference intercom is in progress,
mobile phone connection of all three participants is temporarily
disconnected. However, as soon as the conference intercom
terminates or one of the participants leaves the intercom, all mobile
phones automatically reconnect to their headsets. If you have an
incoming mobile phone call during the conference intercom, terminate
the conference intercom to automatically reconnect and receive the
phone call.
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English
8.1.2 Ending Two-way Intercom
10R
g
rin
Pa
i
rin
(A)
3. You (A) can call the second intercom friend (C) by double tapping
the Front Button, or the second intercom friend (C) may join the
intercom by making an intercom call to you (A).
i
Pa
g
1. You (A) need to be paired with two other friends (B & C) for threeway conference intercom.
(A)
First Friend
(B)
Second Friend
(C)
2. Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
First Friend
(B)
Second Friend
(C)
4. Now you (A) and two 10R intercom friends (B & C) are having a
three-way conference intercom.
(A)
(A)
First Friend
(B)
32
Second Friend
(C)
First Friend
(B)
Second Friend
(C)
10R
8.3 Four-way Intercom
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press the Front Button for 1 second until you hear a beep to
terminate three-way conference intercom completely. It terminates
both intercom connections with (B) and (C).
2. Tap or double tap the Front Button to disconnect intercom
connection with one of the two intercom friends accordingly. For
example, by single tapping the Front Button, you can terminate
the intercom connection with just the first intercom friend (B).
However, you still have the intercom connection with your second
intercom friend (C).
8.3.1 Starting Four-way Intercom
Front Button Operation
Result
Press for 1 second
Disconnect (B) & (C)
Single tap
Disconnect (B)
Double tap
Disconnect (C)
You can have four-way conference intercom with three other 10R users
by adding one more intercom participant to the three-way intercom.
While you are having a three-way intercom as above in section 8.2,
“Three-way Intercom”, a new participant (D), who is an intercom friend
of your intercom friend (C), may join the conference intercom by
making an intercom call to your intercom friend (C). Please note that in
this case, the new participant (D) is an intercom friend of (C), not of
you (A).
8.3.2 Ending Four-way Intercom
As same in the case of three-way intercom, you can completely get out
of the four-way conference intercom or just disconnect a single
intercom connection.
1. Press the Front Button for 1 second until you hear a beep
to terminate four-way conference intercom. It terminates the
intercom connections between you (A), and your intercom friends
(B) and (C).
End Three-way Intercom
33
English
8.2.2 Ending Three-way Intercom
10R
2. Tap or double tap the Front Button to disconnect the intercom
connection with one of the two intercom friends accordingly.
However, when you disconnect the second friend (C) by double
tapping the Front Button, you will be disconnected with the third
participant (D) as well. This is because the third participant (D) is
connected with you via the second friend (C).
Front Button Operation
Result
Press for 1 second
Disconnect (B), (C) & (D)
Single tap
Disconnect (B)
Double tap
Disconnect (C) & (D)
End Four-way Intercom
Function
Handlebar Remote
Headset
Call first
intercom friend
Tap the Front Button
Tap the Center Button
Call second
intercom friend
Double tap the Front
Button
Double tap the Center
Button
Call third
intercom friend
Triple tap the Front Button
Triple tap the Center
Button
Tap the Front Button
Tap the Center Button
Press the Front Button for
1 second
Press the Center Button
for 1 second
End two-way
intercom
End all
intercoms
Button Operation Table for Intercom
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom
is relatively shorter than that of two-way intercom.
34
10R
1. When you have an incoming mobile phone call during an
intercom conversation, you will hear a ring tone. You can choose
whether to 1) answer the mobile phone call and stop the intercom
conversation, or 2) reject the phone call and stay on the intercom
conversation.
1) To answer the phone call and stop the intercom conversation,
tap the Rear Button or the Front Button. The VOX Phone feature
does not work if you are connected to intercom. When you hang
up the phone call, the intercom will automatically be recovered.
2) To reject the phone call and stay on the intercom conversation,
press the Front Button for 2 seconds until you hear a beep.
2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high toned beeps, alerting you that there is
an incoming intercom call. You will also hear a voice prompt,
“Intercom requested”. In this case, the intercom call does not
override the mobile call because intercom has lower priority than
mobile call. You have to hang up the mobile phone call to make or
receive an intercom call.
3. You can have a three-way conference phone call by adding
an intercom friend to the mobile phone conversation. During a
mobile phone conversation, tap the Front Button to invite one
of the intercom friends to the mobile phone line. To disconnect
the intercom first and go back to your private mobile phone call,
terminate the intercom by tapping the Front Button. To end the
mobile phone call first and maintain the intercom conversation,
tap the Rear Button, or press the Front Button for 2 seconds, or
wait for the person on the mobile phone line to end the call.
Unlike other motorcycle Bluetooth headsets, this prevents a
user from being dropped out of an intercom conversation by an
incoming mobile call.
35
English
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
10R
Function
Handlebar Remote
Start
Tap the Front Button while
having a mobile phone
call
Tap the Center Button
while having a mobile
phone call
Tap the Front Button
Tap the Center Button
End intercom
first
End phone call
first
Tap the Rear Button
or
Press the Front Button
for 2 seconds
or
Wait for the called
person to end the call
Headset
Press the Center
Button for 2 seconds
or
Wait for the called
person to end the call
Button Operation Table for Three-way Conference Phone Call
10 GROUP INTERCOM
Group Intercom allows you to instantly create a multi-way conference
intercom with three other most recently paired headsets.
1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.
2. Press the Front Button for 3 seconds to begin Group Intercom.
The LED will flash blue and red simultaneously and you will hear a
voice prompt, “Group intercom”.
3. To terminate Group Intercom, press the Front Button for 1 second
during Group Intercom. You will hear a voice prompt, “Group
intercom terminated”.
Note:
Group Intercom supports 10R, 10C, 10U, 10S and 20S only. Other headsets
will be excluded from Group Intercom.
36
10R
Handlebar Remote
Headset
Start Group
Intercom
Press the Front Button for
3 seconds
Tap the (+) Button and the
(-) Button simultaneously
End Group
Intercom
Press the Front Button for
1 second
Press the Center Button
for 1 second
Button Operation Table for Group Intercom
11 UNIVERSAL INTERCOM
English
Function
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Profile (HFP). The working distance
may differ depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance
since it uses the Bluetooth Hands-Free Profile. The Universal Intercom
affects both the phone call connection and the multipoint connection
(mostly used for GPS connections for riders). You cannot use a
multipoint connection device while you are using the Universal
Intercom in case as below.
37
10R
1. If a non-Sena headset does not support a multipoint connection,
it cannot use a phone call connection while using the Universal
Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint
connection.
3. If non-Sena headset (already paired as Universal Intercom with
Sena) is turned on, then the multipoint connection is automatically
deactivated. And the non-Sena headset is automatically
connected to Sena headset as a Universal Intercom. So you
cannot use multipoint connection devices such as GPS, while a
non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal
Intercom, it will not automatically restore the multipoint connection.
To restore the multipoint connection, you should turn off the
non-Sena headset first, then try to connect to multipoint device
manually from the device screen or simply reboot the device so
that it automatically connects to the Sena headset.
38
11.1Universal Intercom Pairing
The 10R can be paired with non-Sena Bluetooth headsets for Bluetooth
intercom conversation. You can pair the 10R with only one non-Sena
Bluetooth headset so if you pair with a different non-Sena Bluetooth
headset, the previous pairing will be removed.
1. Turn on the 10R and a non-Sena Bluetooth headset that you want
to pair with.
2. Press and hold the Front Button for 10 seconds to enter the
configuration menu. Move the Joystick up or down until you hear a
voice prompt, “Universal intercom pairing”. Tap the Rear Button
to enter into Universal Intercom Pairing mode and the blue LED
will flash rapidly and you will hear multiple beeps. Please refer to
section 14.17, “Universal Intercom Pairing” for more details.
3. Perform the operation required for handsfree pairing on the
non-Sena Bluetooth headset (refer to the User’s Manual for the
headsets you want to use). The 10R will automatically pair with
a non-Sena Bluetooth headset when each are in pairing mode.
10R
11.3Three-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the Front
Button to begin an intercom conversation with the first intercom friend,
double tap with the second intercom friend, and triple tap with the
third intercom friend.
You may make a three-way Universal Intercom connection with two
10Rs and one non-Sena Bluetooth headset. If the intercom connection
is made, all headsets connected cannot use the mobile phone call
function since the connection between the headset and the phone is
disconnected temporarily. If you disconnect the intercom call, the
mobile phone connection is made again automatically so that you can
use a mobile phone call function.
1. You (A) need to be paired with a non-Sena Bluetooth headset
(B) and another 10R headset (C) for the three-way conference
intercom.
g
(B)
(A)
rin
rin
g
i
Pa
Pa
i
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, by activating the voice dialer or using the redialing
operation. You may also disconnect the existing connection by using
the operation to end a call (refer to the User’s Manual for the headsets
for voice dialer, redialing, and ending a call).
(C)
39
English
11.2Two-way Universal Intercom
10R
2. Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
(A)
(B)
(C)
(A)
40
(A)
(B)
3. The other 10R (C) may join the intercom by making an intercom
call to you (A).
(B)
4. Now you (A), non-Sena Bluetooth headset (B), and the other 10R
(C) are having a three-way conference intercom.
(C)
(C)
5. You may disconnect three-way Universal Intercom using the
same way as you do in normal three-way intercom. Please refer to
section 8.2.2, “Ending Three-way Intercom”.
10R
11.4.1 Four-way Universal Intercom Case 1
You may make a four-way Universal Intercom connection with a couple
of different configurations, 1) three 10Rs and one none-Sena Bluetooth
headset or 2) two 10Rs and two non-Sena Bluetooth headsets.
Two 10R headsets (A and C) and two non-Sena Bluetooth headsets (B
and D).
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
You may have a couple of other Four-way Universal Intercom
configurations, 1) your headset (A), a non-Sena Bluetooth headset (B),
another 10R (C), and a non-Sena Bluetooth headset (D), 2) your
headset (A), a non-Sena Bluetooth headset (B), and two other 10R
headsets (C and D). You may make the four-way Universal Intercom
call the same way as a normal four-way intercom call.
(A)
(C)
(D)
(B)
2. The other 10R (C) may join the intercom by making an intercom
call to you (A).
(A)
(B)
(C)
(D)
41
English
11.4Four-way Universal Intercom
10R
3. The non-Sena Bluetooth headset (D) may join the conference
intercom by making an intercom call to the 10R (C).
(A)
11.4.2 Four-way Universal Intercom Case 2
Three 10R headsets (A, C and D) and one non-Sena Bluetooth headset
(B). The procedure is the same as case 1 described in section 11.4.1.
(C)
(A)
(B)
(D)
4. Now two 10R headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal
Intercom.
(A)
(B)
(C)
(D)
You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to section
8.3.2, “Ending Four-way Intercom”.
42
(C)
(B)
(D)
10R
12.1FM Radio On and Off
To turn on the FM radio, press the Rear Button for 1 second until you
hear a mid-toned double beep sound. You will then hear a voice
prompt, “FM on”. To turn off the FM radio, press the Rear Button for 1
second until you hear a voice prompt, “FM off”. When you power it off,
the 10R will remember the last station frequency. When you power it
on, the last station frequency will be playing.
12.2Preset Stations
You can listen to preset stations while listening to the FM radio. Tap the
Rear Button once to go upward to your next saved preset station.
12.3Seek and Save
“Seek” is the function that searches for station to station frequencies.
To use the “Seek” function, please follow the procedure below:
1. Move and hold the Joystick left or right for 1 second to search
down or up the station dial.
2. If the tuner finds a station while searching frequencies, it stops
the seek function.
3. To save the current station, press and hold the Front Button for 1
second until you hear a voice prompt, “Preset (#)”.
4. Move the Joystick up or down in order to select which preset
number you want for that specific station. You can save up to 10
preset stations. (You may cancel the preset operation by waiting
approximately 10 seconds. You will then hear “Save preset
cancelled”. You can also move the Joystick up or down until you
hear “Cancel”. Tap the Front Button to confirm cancellation. You
will then hear “Save preset cancelled”.)
5. To save the current station, tap the Front Button again. You will
then hear a voice prompt, “Save preset (#)”.
6. To delete the saved station in the preset number, tap the Rear
Button. You will then hear a voice prompt, “Delete preset (#)”.
Note:
1.You can save FM stations to presets before using FM radio. Connect the
10R to your PC and open the Sena Device Manager. It allows you to save
up to 10 FM station frequency presets on the 10R settings menu. You may
do the same operation by using the Sena Smartphone App.
2.You can still answer an incoming phone call and intercom while listening
to the FM radio.
43
English
12 FM RADIO
10R
12.4Scan and Save
12.6Region Selection
“Scan” is the function that automatically searches station frequencies,
starting from the current frequency and up. To use the scan function,
please follow the procedures below:
1. Double tap the Rear Button. Then the current station frequency
moves upward to find other station frequencies.
2. If the tuner finds a station, it stays at the station frequency for 8
seconds, then scanning to the next station frequency.
3. Scan function stops when you double tap the Rear Button again.
4. To save a station while scanning frequencies, tap the Rear Button
when at that station. You will hear a voice prompt from the 10R,
“Save preset (#)”. The station will be saved as the next preset
number.
5. All stations preset during “Scan”, will overwrite previously set
stations.
You can select the proper FM frequency region from the Sena Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges (factory default: worldwide).
12.5Temporary Preset
With the temporary preset function, you may temporarily preset
stations automatically without changing the existing preset stations.
Tap the Rear Button three times to automatically scan for 10 temporary
preset stations. The temporary preset stations will be cleared when the
system is powered off.
44
Region
Frequency Range
Step
Worldwide
76.0 ~ 108.0 MHz
± 100 kHz
Americas
87.5 ~ 107.9 MHz
± 200 kHz
Asia
87.5 ~ 108.0 MHz
± 100 kHz
Australia
87.5 ~ 107.9 MHz
± 200 kHz
Europe
87.5 ~ 108.0 MHz
± 100 kHz
Japan
76.0 ~ 95.0 MHz
± 100 kHz
10R
Handlebar Remote
FM radio on/off
Press the Rear Button for
1 second
Press the (-) Button for
1 second
Select preset
Tap the Rear Button
Press the Center Button
for 1 second
Seek stations
Move the Joystick left or
right for 1 second
Double tap the (+) Button
or the (-) Button
Scan up FM
band
Double tap the Rear
Button
Press the (+) Button for
1 second
Stop scanning
Double tap the Rear
Button
Press the (+) Button for
1 second
Save preset
while scanning
Tap the Rear Button
Tap the Center Button
Triple tap the Rear Button
Triple tap the (+) Button
Temporary
preset
Headset
13 FUNCTION PRIORITY
English
Function
The 10R operates in the following order of priority:
(highest)
Mobile phone
Intercom
Music sharing by Bluetooth stereo music
FM Radio
(lowest)
Bluetooth stereo music
A lower priority function is always interrupted by a higher priority
function. For example, stereo music is interrupted by intercom call,
and an intercom conversation is interrupted by an incoming mobile
phone call.
Button Operation Table for FM Radio
45
10R
14 CONFIGURATION SETTING
You can set the configuration of the 10R by the voice menu instruction
described below.
1. To enter into voice configuration menu, press and hold the Front
Button for 10 seconds until the LED shows solid blue and you
hear high toned double beeps. You will also hear a voice prompt,
“Configuration menu”.
2. Move the Joystick up or down to navigate between the menus.
You will hear voice prompts for each menu item as below.
3. You can enable the feature or execute the command by tapping
the Rear Button, or disable the feature by tapping the Front Button.
4. If no button is pressed within 10 seconds, the 10R will exit the
configuration and go back to stand-by mode.
5. If you want to exit the configuration immediately, move the Joystick
up or down until you hear a voice prompt, “Exit configuration”,
and tap the Rear Button.
46
Function
Handlebar Remote
Enter
configuration
menu
Press the Front Button for
10 seconds
Press the Center Button
for 10 seconds
Move the Joystick up or
down
Tap the (+) Button or (-)
Button
Execute
Tap the Rear Button
Tap the Center Button
Enable setting
Tap the Rear Button
Tap the Center Button
Disable setting
Tap the Front Button
Tap the Center Button
Navigate
between menus
Headset
Button Operation Table for Configuration Setting
The voice prompt for each menu item is as below:
(1) Phone pairing
(2) Second mobile phone pairing
(3) Phone selective pairing
(4) Media selective pairing
(5) Speed dial
(6) Audio Boost
(7) VOX phone
(8) VOX intercom
(9) HD intercom
(10) VOX sensitivity
(11) Voice prompt
(12) RDS AF setting
(13) Sidetone
(14) Noise control
(15) Delete all pairings
(16) Remote control pairing
(17) Universal intercom pairing
(18) Factory reset
(19) Exit configuration
10R
14.1Mobile Phone Pairing
Second mobile phone pairing
Voice Prompt
“Phone pairing”
Phone selective pairing
Factory Default
N/A
Media selective pairing
Speed dial
Audio Boost
VOX phone
VOX intercom
HD intercom
VOX sensitivity
To go into mobile phone pairing mode, move the Joystick up or down
until you hear the voice prompt, “Phone pairing”. Please refer to
section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
Device” for details on mobile phone pairing. If you move the Joystick
up or down, you can exit from the phone pairing mode.
14.2Second Mobile Phone Pairing
Voice Prompt
“Second mobile phone
pairing”
Factory Default
N/A
Voice prompt
RDS AF setting
Sidetone
Noise control
Delete all pairings
Remote control pairing
Universal intercom pairing
English
Phone pairing
To go into second mobile phone pairing mode, move the Joystick up
or down until you hear the voice prompt, “Second mobile phone
pairing”. Please refer to section 5.2, “Second Mobile Phone Pairing Second Mobile Phone, GPS, and SR10” for details on second mobile
phone pairing. If you move the Joystick up or down, you can exit from
the second mobile phone pairing mode.
Factory reset
Exit configuration
47
10R
14.3Phone selective pairing
14.5Assigning Speed Dial
Voice Prompt
“Phone selective pairing”
Voice Prompt
“Speed dial”
Factory Default
N/A
Factory Default
N/A
Execute
Tap the Rear Button
To go into phone selective pairing mode, move the Joystick up or
down until you hear the voice prompt, “Phone selective pairing”.
Please refer to section 5.3.1, “A2DP Stereo Music Only” for details on
phone selective pairing. If you move the Joystick up or down, you can
exit from the phone selective pairing mode.
14.4Media Selective Pairing
Voice Prompt
“Media selective pairing”
Factory Default
N/A
To go into media selective pairing mode, move the Joystick up or
down until you hear the voice prompt, “Media selective pairing”.
Please refer section 5.3.2, “HFP for Phone Call Only” for details on
media selective pairing. If you move the Joystick up or down, you can
exit from the media selective pairing mode.
48
1. To assign a phone number as a speed dial, move the Joystick up
or down until you hear a voice prompt, “Speed dial”.
2. Tap the Rear Button, and you will hear a voice prompt, “Speed
dial one” and “Phone connected”.
3. Move the Joystick up or down to select one of three speed dial
numbers and you hear a voice prompt, “Speed dial (#)”.
4. Call a phone number you want to assign and you will hear a
voice prompt, “Save speed dial (#)”. The phone number is
automatically assigned to the selected speed dial number. Then
the phone call will hang up before being connected.
5. To exit the menu, move the Joystick up or down until you hear a
voice prompt, “Cancel”, and tap the Rear Button to confirm. You
will then hear a voice prompt, “Cancel”. If no button is pressed
within 1 minute, the 10R will exit the configuration menu and go
back to stand-by mode.
10R
1.After assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed dials.
2.You can also assign phone numbers for speed dialing by using the Sena
Device Manager software or the Sena Smartphone App. Please visit the
Sena Bluetooth website at www.sena.com for more information.
14.6Enabling/Disabling Audio Boost
Voice Prompt
“Audio boost”
Factory Default
Disable
Enable
Tap the Rear Button
Disable
Tap the Front Button
14.7Enabling/Disabling Voice Activated Phone
Answering
Voice Prompt
“VOX phone”
Factory Default
Enable
Enable
Tap the Rear Button
Disable
Tap the Front Button
English
Note:
If this feature is enabled, you can answer incoming calls by voice.
When you hear a ringtone for an incoming call, you can answer the
phone by saying a word such as “Hello” loudly or by blowing air into
the microphone. VOX phone is temporarily disabled if you are
connected to intercom. If this feature is disabled, you have to tap the
Rear Button to answer an incoming call.
Enabling Audio Boost increases the overall maximum volume.
Disabling Audio Boost reduces the overall maximum volume, but
delivers more balanced sound.
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10R
14.8Enabling/Disabling Voice Activated Intercom
Voice Prompt
“VOX intercom”
Voice Prompt
“HD intercom”
Factory Default
Disable
Factory Default
Enable
Enable
Tap the Rear Button
Enable
Tap the Rear Button
Disable
Tap the Front Button
Disable
Tap the Front Button
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want to
start intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an
intercom conversation by tapping the Rear Button, you have to
terminate the intercom conversation manually.
However, if you start intercom by voice and end it manually by tapping
the Front Button, you will not be able to start intercom by voice
temporarily. In this case, you have to tap the Front Button to restart the
intercom. This is to prevent repeated unintentional intercom
connections by strong wind noise. After rebooting the 10R, you can
start intercom by voice again.
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14.9Enabling/Disabling HD Intercom
HD Intercom enhances the two-way intercom audio from normal
quality to HD quality. HD Intercom will become temporarily disabled
when you enter into a multi-way intercom. If this feature is disabled,
the two-way intercom audio will change to normal quality.
Note:
The intercom distance of HD Intercom is relatively shorter than that of
normal intercom.
10R
14.10Setting Intercom Vox Sensitivity
14.11Enabling/Disabling Voice Prompts
“VOX sensitivity”
Voice Prompt
“Voice prompt”
3
Factory Default
Enable
Level Adjustment
Move the Joystick up or down
(1 ~ 5)
Enable
Tap the Rear Button
Apply
Tap the Rear Button
Disable
Tap the Front Button
Move the Joystick up or down until you hear the voice prompt, “VOX
sensitivity”. By tapping the Rear Button, it will lead you to the level
adjustment mode. If you enter the mode, you will hear a prompt stating
the current VOX sensitivity level. You may adjust the VOX sensitivity
level by moving the Joystick up or down. Level 5 is the highest
sensitivity setting and 1 is the lowest. After you have completed the
setting, tap the Rear Button to apply the changes.
English
Voice Prompt
Factory Default
You can disable voice prompts by configuration setting, but the
following voice prompts are always on.
–– Voice prompts for configuration setting menu
–– Voice prompts for battery level indicator
–– Voice prompts for speed dial
–– Voice prompts for FM radio functions
51
10R
14.12Enabling/Disabling RDS AF
14.14Enabling/Disabling Advanced Noise Control™
Voice Prompt
“RDS AF setting”
Voice Prompt
“Noise control”
Factory Default
Disable
Factory Default
Enable
Enable
Tap the Rear Button
Enable
Tap the Rear Button
Disable
Tap the Front Button
Disable
Tap the Front Button
RDS AF allows a receiver to re-tune to the second frequency location
when the first signal becomes too weak. With RDS AF enabled on the
receiver, a radio station with more than one frequency can be used.
14.13Enabling/Disabling Sidetone
Note:
Voice Prompt
“Sidetone”
Factory Default
Disable
Enable
Tap the Rear Button
Disable
Tap the Front Button
Sidetone is audible feedback of your own voice. It helps you to
naturally speak at the correct level according to varying helmet noise
conditions. If this feature is enabled, you can hear what you are
speaking during an intercom conversation or a phone call.
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When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
If you use your 10R with the Bluetooth Audio Pack for GoPro, you can
enable or disable this feature only during Normal Audio Recording Mode.
This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.
10R
14.15Delete All Bluetooth Pairing Information
14.17Universal Intercom Pairing
“Delete all pairings”
Voice Prompt
“Universal intercom pairing”
N/A
Factory Default
N/A
Execute
Tap the Rear Button
Execute
Tap the Rear Button
To delete all Bluetooth pairing information of the 10R, move the
Joystick up or down until you hear a voice prompt, “Delete all
pairings”, and tap the Rear Button to confirm.
14.16Remote Control Pairing
Voice Prompt
“Remote control pairing”
Factory Default
N/A
Execute
Tap the Rear Button
To enter into Remote Control Pairing mode, move the Joystick up or
down until you hear a voice prompt, “Remote control pairing”. Then
tap the Rear Button to enter into Remote Control Pairing mode. The
headset will automatically exit from the configuration menu.
English
Voice Prompt
Factory Default
To enter into Universal Intercom Pairing mode, move the Joystick up or
down until you hear a voice prompt, “Universal intercom pairing”.
Then press the Rear Button to enter into Universal Intercom Pairing
mode. The headset will automatically exit from the configuration menu.
14.18Factory Reset
Voice Prompt
“Factory reset”
Factory Default
N/A
Execute
Tap the Rear Button
To restore factory default settings on the 10R, move the Joystick up or
down until you hear a voice prompt, “Factory reset”, and tap the Rear
Button to confirm. The 10R powers off with a voice prompt, “Headset
reset, goodbye”.
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10R
14.19Exit Voice Configuration Menu
Voice Prompt
“Exit configuration”
Factory Default
N/A
Execute
Tap the Rear Button
To exit voice configuration menu and get back to stand-by mode,
move the Joystick up or down until you hear a voice prompt, “Exit
configuration”, and tap the Rear Button to confirm.
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Move Joystick Up/Down
Tap Rear Button
Tap Front Button
Phone Pairing
None
None
Second Mobile Phone
Pairing
None
None
Phone Selective Pairing
None
None
Media Selective Pairing
None
None
Speed Dial
Execute
None
Audio Boost
Enable
Disable
VOX Phone
Enable
Disable
VOX Intercom
Enable
Disable
HD Intercom
Enable
Disable
VOX Sensitivity
- Enter adjustment
mode
- Save and exit
None
Voice Prompt
Enable
Disable
RDS AF Setting
Enable
Disable
Sidetone
Enable
Disable
Advanced Noise Control
Enable
Disable
10R
Tap Rear Button
Tap Front Button
Delete All Pairings
Execute
None
Remote Control Pairing
Execute
None
Universal Intercom Pairing
Execute
None
Factory Reset
Execute
None
Exit Configuration
Execute
None
Handlebar Remote Button Operations for Voice Configuration Menu
Tap (+) Button or (-) Button
Tap Center Button
Phone Pairing
None
Second Mobile Phone Pairing
None
Phone Selective Pairing
None
Media Selective Pairing
None
Speed Dial
Execute
Audio Boost
Enable/Disable
VOX Phone
Enable/Disable
VOX Intercom
Enable/Disable
HD Intercom
Enable/Disable
Tap (+) Button or (-) Button
Tap Center Button
VOX Sensitivity
- Enter adjustment mode
- Save and exit
Voice Prompt
Enable/Disable
RDS AF Setting
Enable/Disable
Sidetone
Enable/Disable
Advanced Noise Control
Enable/Disable
Delete All Pairings
Execute
Remote Control Pairing
Execute
Universal Intercom Pairing
Execute
Factory Reset
Execute
Exit Configuration
Execute
English
Move Joystick Up/Down
Headset Button Operations for Voice Configuration Menu
55
10R
15 FIRMWARE UPGRADE
The 10R supports firmware upgrades. You can update the firmware
using the Sena Device Manager (please refer to section 4.6.1, “Sena
Device Manager”). Please visit Sena Bluetooth website at www.sena.
com to check the latest software downloads.
16 TROUBLESHOOTING
16.1Intercom Failure
When you try to start an intercom conversation with an intercom friend
who is unavailable within range or already having a conference
intercom with other riders or a mobile phone call, you will hear a low
tone double beep signifying an intercom busy signal. In this case, you
have to try again later.
16.2Intercom Reconnection
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the 10R automatically tries to
reconnect the intercom every 8 seconds and you will hear high tone
double beeps until the intercom is reestablished. If you do not want to
make a reconnection, tap the Front Button to stop the attempt.
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10R
16.4.2 Handlebar Remote
When the 10R is not working properly or is in faulty status for any
reason, you may reset by pushing the pin-hole reset button below the
(+) Button . Insert a paper clip into the reset pin-hole and press the
reset button for a second with light pressure. The 10R will be switched
off. Restart the system and try again. This will not restore the headset
to factory default settings.
If you want to restore the Handlebar Remote to factory default settings,
press the Front Button, the Rear Button, and the Joystick simultaneously
for 1 second. The Handlebar Remote automatically restores the default
settings and turns off.
16.4Factory Reset
16.4.1 Headset
If you want to restore the headset to factory default settings, use the
Factory Reset in the configuration menu. The headset automatically
restores the default settings and turns off. Please refer to section
14.18, “Factory Reset” for more details.
16.5Handlebar Remote Disconnection
If your Handlebar Remote becomes disconnected with your headset,
check if they have enough batteries or if they are not separated by
more than 10 meters. If they are low on battery, recharge and try again.
If they are too far apart, bring them closer. If they are still disconnected,
try pairing them again by following the procedure below.
1. Turn on the 10R and the Handlebar Remote.
2. Press the Center Button for 10 seconds to enter the configuration
menu. Tap the (+) Button until you hear a voice prompt saying,
“Remote control pairing”. Press the Center Button to enter into
Remote Control Pairing mode and the red LED will flash rapidly
and you will hear multiple beeps.
3. On the Handlebar Remote, press the Rear Button for 5 seconds
until its LED flashes red and blue. The 10R will automatically
perform pairing with the Handlebar Remote in pairing mode. The
Handlebar Remote’s LED will flash blue every two seconds and
you will hear a voice prompt, "Remote control connected" when
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English
16.3Fault Reset
10R
they are successfully connected.
Type
17 QUICK OPERATION REFERENCE
Function
Intercom pairing
Button Command
Press the Front Button for
5 seconds
LED
Red flashing
Beep
Mid-tone
single beep
Tap the Front Button of any one of the two Handlebar Remotes
17.1Using the Handlebar Remote
Type
Basic
Function
Mobile
Phone
58
Function
Button Command
Start/End each
intercom
Tap the Front Button
End all intercoms
-
-
Press the Front Button for
1 second
Blue flashing
Mid-tone
double beeps
Start Group
Intercom
Press the Front Button for
3 seconds
Blue and red
flashing
-
End Group
Intercom
Press the Front Button for
1 second
-
-
Play/Pause
Bluetooth music
Press the Joystick for
1 second
-
Mid-tone
double beeps
Track forward/back
Move and hold the Joystick
left or right for 1 second
-
-
Intercom
LED
Beep
Power on
Tap the Front Button
-
-
Power off
Press the Front Button and
the Joystick for 2 seconds
-
-
Volume adjustment
Move the Joystick up or
down
-
-
Answer & end
phone call
Tap the Rear Button
-
-
Voice dial
Tap the Rear Button
-
-
Speed dial
Double Tap the Rear Button
-
Reject incoming
call
Press the Front Button for
2 seconds
-
Mid-tone
single beep
-
Music
10R
Type
Button Command
LED
Beep
FM radio on/off
Press the Rear Button for
1 second
-
Mid-tone
double beeps
Select preset
Tap the Rear Button
-
Mid-tone
single beep
Seek stations
Move the Joystick left or right
for 1 second
-
High tone
triple beeps
Scan up FM band
Double tap the Rear Button
-
-
Stop scanning
Double tap the Rear Button
-
High tone
double beeps
Save preset while
scanning
Tap the Rear Button
-
High tone
double beeps
17.2Using the Headset
Type
Basic
Function
Mobile
Phone
Function
Button Command
LED
Beep
Power on
Press the Center Button and
the (+) Button for 1 second
Solid blue
Ascending
beeps
Power off
Tap the Center Button and
the (+) Button
Solid red
Descending
beeps
Volume adjustment
Tap the (+) Button or the (-)
Button
-
-
Answer mobile
phone call
Tap the Center Button
-
-
End mobile phone
call
Press the Center Button for
2 seconds
-
-
Voice dial
Press the Center Button for
3 seconds
-
-
Speed dial
Press the (+) Button for
3 seconds
-
Reject incoming
call
Press the Center Button for
2 seconds
-
Press the Center Button for
5 seconds
Red flashing
Intercom pairing
English
FM Radio
Function
Mid-tone
single beep
Mid-tone
single beep
Tap the Center Button of any one of the two headsets
Intercom
Start/End each
intercom
Tap the Center Button
-
-
59
10R
Type
Intercom
Music
Function
Button Command
LED
Beep
-
Mid-tone
double beeps
Blue and red
flashing
-
End all intercoms
Press the Center Button for
1 second
Start Group
Intercom
Tap the (+) Button and the (-)
Button at the same time
End Group
Intercom
Press the Center Button for
1 second
-
-
Play/Pause
Bluetooth music
Press the Center Button for
1 second
-
Mid-tone
double beeps
Track forward/back
Press the (+) Button or the (-)
Button for 1 second
-
-
FM radio on/off
Press the (-) Button for
1 second
-
Mid-tone
double beeps
Select preset
Press the Center Button for
1 second
-
Mid-tone
single beep
Seek stations
Double tap the (+) Button or
the (-) Button
-
High tone
triple beeps
Scan up FM band
Press the (+) Button for
1 second
-
-
Stop scanning
Press the (+) Button for
1 second
-
High tone
double beeps
Save preset while
scanning
Tap the Center Button
-
High tone
double beeps
FM Radio
CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment on and
off, the user is encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antennae
•Increase the separation between the equipment and the receiver
60
10R
•Consult the dealer or an experienced radio/TV technician for help
FCC RF Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance. The
antenna used for this transmitter must not transmit simultaneously with
any other antenna or transmitter, except in accordance with FCC multitransmitter product procedures.
FCC Caution
Any changes or modifications to the equipment not expressly approved
by the party responsible for compliance could void user’s authority to
operate the equipment.
CE Declaration of Conformity
This product is CE marked according to the provisions of the R&TTE
Directive (1999/5/EC). Hereby, Sena declares that this product is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. For further information, please
consult www.sena.com. Please note that this product uses radio
frequency bands not harmonized within EU. Within the EU this product
is intended to be used in Austria, Belgium, Denmark, Finland, France,
Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands,
Portugal, Spain, Sweden, United Kingdom and within EFTA in Iceland,
Norway and Switzerland.
Industry Canada Statement
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference
that may cause undesired operation of the device.
61
English
•Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected
10R
Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Sena is under license. Other
trademarks and trade names are those of their respective owners.
The product is compliant with and adopts the Bluetooth® Specification
4.1 and has successfully passed all interoperability tests that are
specified in the Bluetooth® specification. However, interoperability
between the device and other Bluetooth®-enabled products is not
guaranteed.
WEEE (Waste Electrical and Electronic Equipment)
The crossed-out wheel bin symbol on the product,
literature, or packaging reminds you that all electrical
and electronic products, batteries, and accumulators
must be taken to separate collection at the end of their
working life. This requirement applies to the European
Union and other locations where separate collection
systems are available. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please do not dispose
of these products as unsorted municipal waste, but hand it in at an
official collection point for recycling.
SAFETY INFORMATION
Please ensure that the product is properly used by observing the
warnings and cautions below to prevent any risk and/or damage to
property.
Product Storage and Management
•Keep the product free of dust. It may damage mechanical and
electronic parts of the product.
•Do not store the product in high temperatures as this may reduce the
life span of electronic devices, damage the battery, and/or melt
plastic parts of the product.
•Do not store the product in cold temperatures. Abrupt changes in
temperatures may cause condensation and damage electronic
circuits.
•Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
•Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
•Do not drop or otherwise shock the product. It may damage the
product or its internal electronic circuits.
•Do not disassemble, repair or modify the product as this may
damage the product and invalidate the product warranty.
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10R
Product Use
•In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain to comply with all
relevant laws in the region before using the product.
•The headset is for motorcycle helmets only. To install the headset,
you must follow the installation instructions shown in the User’s
Guide.
•Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability. Keep the volume at a
modest level to prevent damage.
•Do not use the product near hazardous explosives. When it is near
any explosion hazards, turn off the power and heed any regulations,
instructions, and signs in the area.
•When using the product, be certain to conform to laws regarding the
use of communications devices while riding.
•Do not put the product where it may hamper the rider's vision or
manipulate it while riding. This may cause traffic accidents.
•Before riding, fasten the product to the helmet, and double-check
that it is fastened. Separation of the product while riding may cause
damage to the product or accidents.
•If the product is damaged, stop using it immediately. It may cause
damage, explosion, or fire.
•Do not use the product in high-temperatures or apply heat to the
product as this may cause damage, explosion, or fire.
Battery
This product has an irreplaceable rechargeable battery inside.
Therefore, when using the product, make sure to adhere to the
following:
•Keep product away from pets or small children. It may damage the
product.
•Never separate the battery from the product as this may damage the
product.
•In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power and refrain from using the
product. In a place where wireless communication is prohibited,
electromagnetic waves may cause hazards or accidents.
•The battery performance may be reduced over time with usage.
•Do not cause impact to the product or touch it with sharp tools as
this may damage the product.
•In recharging the battery, make sure to use an approved charger
provided by the manufacturer. Use of a non-approved charger may
cause fire, explosion, leakage, and other hazards may also reduce
the life time or performance of the battery.
63
English
•Do not store the product in humid environments, especially for long
time storage.
10R
•Any 3rd party USB charger can be used with Sena products if the
charger is approved by either the FCC, CE, IC or other locally
approved agencies that Sena accepts.
PRODUCT WARRANTY AND DISCLAIMER
•Do not use cigarette chargers other than the included cigarette
charger to charge the headset.
Limited Warranty
Limited Warranty
•Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher
or lower temperatures may reduce the capacity and life of the
battery, or may cause temporary non-operation. Do not use the
product in sub-zero temperature, because it may cause serious
reduction of the battery performance.
Sena Technologies, Inc. (“Sena”) guarantees the product quality
based on the technical specification stated in the product manual, and
data regarding product warranty. Here, product warranty extends to
the product only. Sena will not be liable for any loss, damage of human
life, or loss of property which may result from using the product beyond
defective parts or flaws that occur due to problems in manufacture.
•If you apply heat to the battery or throw it into fire, it may explode.
Warranty Period
•Do not use the product with a damaged battery. It may explode and/
or cause accidents.
Sena guarantees free-of-charge replacements of defective parts of
the product or flaws that may have occurred due to problems in
manufacture for a period of 2 years from the date of initial purchase.
•Never use a damaged charger. It may explode and/or cause
accidents.
•Battery life may vary depending on conditions, environmental
factors, functions of the product in use, and devices used with it.
Termination
Quality warranty of the product becomes effective on the date of initial
purchase. In addition, the quality warranty of the product expires when
the warranty period expires. However, in the following cases, the
warranty will be terminated prematurely.
•In the event the product has been sold or transferred to a third party.
•In the event the manufacturer’s name, serial number, product label,
or other markings have been modified or removed.
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10R
Notice and Waiver
By buying and using this product, you relinquish considerable legal
rights including any claim for compensation for damages. Therefore,
be certain to read and understand the following terms and conditions
before using the product. Use of this product will constitute consent to
this agreement, and forfeiture of rights to all claims. If you do not
consent to all the terms and conditions of this agreement, return the
product for a refund.
1. You agree that you, your descendants, legal proxies, successors,
or transferees will not raise permanent volitional request for
any suit, claim, implementation, redemption or similar action
from Sena with regard to any occasion such as difficulty, pain,
suffering, inconvenience, loss, injury, or death which may occur
to you or a third party during the use of this product.
2. You must completely understand and accept all risks (including
those occurring due to any careless behavior of yours or others)
which may occur during the use of this product.
3. You are responsible for ensuring that your medical condition
permits usage of the product and that you are in sufficient
physical condition for using any device which can be used with it.
In addition, you must ensure that the product does not limit your
abilities and that you are able to use it safely.
4. You must be an adult who can take responsibilities for using the
product.
5. You must read and understand the following warnings and alerts:
•Sena; together with employees, managers, partners,
subsidiaries, representatives, agents, supporting firms and
suppliers, sole sellers of Sena (collectively referred to as “the
company”) recommend that, before using the product and
similar devices of any brands including its derivative models,
you collect any relevant information in advance and be entirely
prepared in terms of weather, traffic situation, and road
conditions.
•When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or
quad-bikes (hereinafter called as “transportation means”), you
must take complete caution regardless of the location of such
operation.
•Use of the product on the road may cause such risks as fracture,
serious disability, or death.
•Risk factors, which may occur when you use the product, may
be due to errors of the manufacturer, its agents, or third parties
which are involved in the manufacturing.
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English
•In the event any unauthorized person has tried to disassemble,
repair, or modify the product.
10R
•Risk factors, which may occur when you use the product, may
be unforeseeable. Therefore, you must take full responsibility for
any damage or loss caused by all risk factors which may occur
when using the product.
•When you use the product, use good judgment; never use it
under the influence of alcohol.
6. You must read and completely understand all terms and conditions
of legal rights and warnings that are involved in using the product.
In addition, usage of the product constitutes acceptance of all
terms and conditions regarding waiver of rights.
Warranty Exclusions
Reasons for Limited Liabilities
If you do not return the product after purchasing it, you relinquish all
rights to liabilities, loss, claims, and claims for reimbursement of
expenses (including attorney’s fees). Therefore, Sena will not be liable
for physical injury, death, or any loss or damage of transportation
means, possessions, or assets which belong to you or third parties
that may have occurred while you use the product. Further, Sena will
not be liable for any substantial damage not related to the condition,
environment, or malfunction of the product. All risks related with the
operation of the product depend entirely on the user regardless of its
use by the initial purchaser of a third party.
Use of this product may violate local or national laws. In addition, be
aware once again that correct and safe use of the product is entirely
your responsibility.
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10R
Liabilities Disclaimer
TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS
AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
SENA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES
WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL
FAIL OF ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL
COMPENSATION LIABILITIES OF SENA OR ITS SALES AGENTS
SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT BY THE
PURCHASER.
In addition to damages which may occur due to the use of the product,
Sena will not be liable for damages of the product which occur due to
the following events.
•In the event the product is misused or used for purposes other than
its intended purposes.
•In the event the product is damaged because the user does not
follow the content of the product manual.
•In the event the product is damaged because it has been left
unattended or has undergone any other accident.
•In the event the product is damaged because the user has used any
parts or software which are not provided by the manufacturer.
•In the event the product is damaged because the user has
disassembled, repaired, or modified it in such way as is not explained
in the product manual.
•In the event the product is damaged by a third party.
•In the event the product is damaged due to Acts of God (including
fire, flood, earthquake, storm, hurricane or other natural disaster).
•In the event the surface of the product is damaged by use.
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English
Limitation of Liability
10R
Warranty Service
To obtain product warranty service, send the defective product, at
your expense, to the manufacturer or the seller along with proof of
purchase (a receipt that shows the purchase date, a product
registration certificate of the Website, and other relevant information).
Take necessary measures to protect the product. In order to get a
refund or replacement, you must include the whole package as it was
purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or replacement service for the
product when product defects occur within the scope of the product
warranty during the warranty period.
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www.sena.com
User's Guide for Firmware v1.1