User Manual / AER1600/AER1650
4/19/16
AER Series
Router
AER1600 / AER1650
User Manual
©2016 Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com
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User Manual / AER1600/AER1650
4/19/16
TABLE OF CONTENTS
INTRODUCTION4
WHAT’S IN THE BOX
4
KEY FEATURES
4
WAN4
LAN4
WIFI (ONLY ON AER1600)
5
MANAGEMENT5
VPN AND ROUTING
5
SECURITY5
CLOUD OPTIMIZED IP COMMUNICATIONS
6
SPECIFICATIONS6
ACCESSORIES7
BUSINESS-GRADE MODEM SPECIFICATIONS
7
HARDWARE11
SUPPORT AND WARRANTY
QUICK START
12
13
BASIC SETUP
13
ACCESSING THE ADMINISTRATION PAGES
13
FIRST TIME SETUP WIZARD
14
USING ENTERPRISE CLOUD MANAGER
14
ADMINISTRATION PAGES
15
QUICK LINKS
15
DASHBOARD15
CONNECTION MANAGER
16
WAN INTERFACE PROFILES & PRIORITY
16
STATUS20
INTERNET20
CLIENT LIST
25
TUNNELS25
FIREWALL26
ROUTING27
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User Manual / AER1600/AER1650
4/19/16
ETHERNET27
GPS27
LLDP27
SYSTEM LOGS
28
NETWORKING29
LOCAL NETWORKS
29
VLAN INTERFACES
40
TUNNELS40
ROUTING53
QOS63
DNS SERVERS
66
WIFI AS WAN
68
WAN AFFINITY
70
CLIENT DATA USAGE
72
NHRP72
SECURITY74
IDENTITIES74
ZONE FIREWALL
75
CONTENT FILTERING
80
THREAT MANAGEMENT
83
CERTIFICATE MANAGEMENT
85
SYSTEM88
ADMINISTRATION88
ENTERPRISE CLOUD MANAGER
93
DEVICE ALERTS
94
SERIAL REDIRECTOR
95
SNMP CONFIGURATION
96
SYSTEM CONTROL
98
DIAGNOSTICS100
SETUP WIZARDS
101
APPENDIX104
SAFETY, REGULATORY, AND WARRANTY GUIDE
104
ROUTER COMMUNICATION/DATA USAGE
107
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User Manual / AER1600/AER1650
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WHAT’S IN THE BOX
The Cradlepoint AER1600/AER1650 is available with different modem options:
•
•
•
LPE models include an embedded modem and a slot to add an MC400 modem
LP6 and LP3 models include a bundled MC400 modem and do not include an embedded modem
AER1600/AER1650 only include a slot for an MC400 modem and do not include an embedded modem
Also included:
• MC400 3G/4G Modem with Antennas*
• External 3G/4G mobile broadband modem antennas‡ (2) (SMA) w/ multiplexing for GPS; finger tighten only
• 12V 3A AC/DC power adapter (WARNING: using a power adapter other than the one provided may damage the
device and will void the warranty)
• Ethernet cable
• Quick Start Guide
• Mounting hardware
• Modem door screw
• Warranty/Regulatory information
* - Included with LP6 and LP3 models, optional for AER1600/AER1650 and LPE models
‡
- LP6 and LP3 models only
KEY FEATURES
WAN
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•
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•
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•
•
LP6: LTE Advanced LTE/HSPA+ (SIM-based Auto-Carrier Selection for all North American carriers and European
operators)
LPE: 4G LTE/HSPA+/EVDO (multi-carrier, North America)
LP3: 4G LTE/HSPA+ (Europe, EMEA, and Australia/New Zealand)
Dual integrated modem option (LPE only)
Dual SIM slot in each modem
Most models include support for active GPS
Five 10/100/1000 Ethernet ports (WAN/LAN switchable)
WiFi as WAN (only on AER1600)
Failover/Failback
Load Balancing
Advance Modem Failure Check
WAN Port Speed Control
WAN/LAN Affinity
IP Passthrough
Standby
LAN
•
•
•
•
•
•
•
Five 10/100/1000 Ethernet ports (WAN/LAN switchable)
LLDP support
VLAN 802.1Q
DHCP Server, Client, Relay
DNS and DNS Proxy
DynDNS
Split DNS
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User Manual / AER1600/AER1650
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4/19/16
UPnP
DMZ
Multicast/Multicast Proxy
QoS (DSCP and Priority Queuing)
MAC Address Filtering
WIFI (ONLY ON AER1600)
•
•
•
•
•
•
Dual-Band Dual-Concurrent (2×2 MIMO; internal antennas)
802.11 (a/b/g/n/ac)
Up to 128 connected devices (64 per channel – 2.4 GHz and 5 GHz)
WEP Auto, WPA/WPA2 Personal, WPA2 Enterprise (WiFi)
Hotspot/Captive Portal
SSID-based Priority
MANAGEMENT
•
•
•
•
•
•
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•
•
OOBM (Out-of-Band Management) via USB to Serial
Cradlepoint Enterprise Cloud Manager (ECM)2
Web UI, API, CLI
GPS Location
Data Usage Alerts (router and per client)
Advanced Troubleshooting (support)5
Device Alerts
SNMP
SMS control
VPN AND ROUTING
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•
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•
•
•
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•
•
IPsec Tunnel – up to 20 concurrent sessions
OpenVPN (SSL VPN)1
L2TP1
GRE Tunnel
OSPF/BGP/RIP1
Route Filters (Access Control Lists, Prefix Filters, Route Maps, Communities for BGP)
Per-Interface Routing
Static Routing
Policy-based Routing
NAT-less Routing
Virtual Server/Port Forwarding
VTI Tunnel Support
NEMO/DMNR1
IPv6
VRRP1
STP1
NHRP1
SECURITY
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•
•
•
RADIUS and TACACS+ support*
802.1x authentication for Wireless and Wired Networks
Zscaler Internet Security4
Certificate support
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User Manual / AER1600/AER1650
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ALGs
MAC Address Filtering
CP Secure Threat Management3
Advanced Security Mode (local user management only)
Per-Client Web Filtering
IP Filtering
Content Filtering (basic)
Website Filtering
* - Native support for authentication. Authorization and accounting support through hotspot/captive portal services.
CLOUD OPTIMIZED IP COMMUNICATIONS
•
•
•
•
•
•
•
•
Automated WAN Failover/Failback support
WAN Affinity and QoS allow prioritization of VoIP services
Advanced VPN connectivity options to HQ
SIP ALG and NAT to allow VoIP and UC communications to traverse firewall
MAC Address Filtering
802.1p/q for LAN QoS segmentation and treatment of VoIP on LAN
Private Network support (wired and 4G WAN)
Cloud-based management2
1 – Requires an ECM PRIME subscription or an Extended Enterprise License
2 – Enterprise Cloud Manager requires a subscription
3 – Requires a CP Secure Threat Management license
4 – Requires Zscaler Internet Security License
5 - Requires CradleCare Support
SUPPORT AND WARRANTY
CradleCare Support available with technical support, software upgrades, and advanced hardware exchange – 1-, 3-, and
5-year options.
One-year limited hardware warranty available in the US and Canada; two-year limited hardware warranty for
integrated EU products when purchased from an authorized EU distributor – extend warranty to 2, 3, or 5 years.
SPECIFICATIONS
WAN:
• Integrated LP6 Category 6 LTE Advanced LTE modem (with DC-HSPA+ failover) or LPE 4G LTE modem (with HSPA+/
EVDO/3G and 2G failover) or LP3 4G LTE modem (with HSPA+ and 2G failover)
• Embedded 4G LTE (one modem included; dual-modem option) Multi-Carrier Software-Defined radio (LPE models)
• 5 10/100/1000 Ethernet ports (cable/DSL/T1/satellite/Metro Ethernet; WAN/LAN switchable)
• WiFi* (as WAN; Metro WiFi) 2x2 MIMO 2.4 GHz or 5 GHz (802.11 a/b/g/n/ac; internal antennas)
LAN:
• Dual-band dual-concurrent WiFi* (802.11 a/b/g/n/ac)
• 5 10/100/1000 Ethernet ports (WAN/LAN switchable)
TEMPERATURE:
• 0°C to 50°C (32°F to 122°F) operating
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User Manual / AER1600/AER1650
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• −20°C to 70°C (−4°F to 158°F) storage
HUMIDITY (non-condensing):
• 10% to 85% operating
• 5% to 90% storage
MEMORY: 256 MB DRAM; 16MB SPI Flash; 256 MB NAND Flash
SIZE:
• 8.3 x 6.6 x 1.7 in (210 x 167 x 44 mm)
• 1U height for rack mount
WEIGHT: 1 lb 4.4 oz (.58 kg)
CERTIFICATIONS: FCC, WiFi Alliance, CE, IC, carrier certifications
WAN TO LAN: 940 Mbps
LAN TO WAN: 947 Mbps
WIFI POWER (FCC):
• 2402-2483.5 MHz (2.4 GHz band): 28.51 dBm conducted
• 5150-5250 MHz (5 GHz band 1): 26.66 dBm conducted
• 5725-5850 MHz (5 GHz band 3): 23.54 dBm conducted
WIFI POWER (Europe/Rest of World):
• 2.4 GHz band: 19.95 dBm EIRP
• 5150-5250 MHz: 22.98 dBm EIRP
*-only on AER1600
ACCESSORIES
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•
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•
•
•
•
•
•
Second integrated 4G LTE modem
• MC400LP6 (North America or EU)
• MC400LPE-VZ (Verizon)
• MC400LPE-AT (AT&T)
• MC400LPE-SP (Sprint)
• MC400LPE-GN (generic – for use on T-Mobile in the U.S. and Rogers, Bell, & TELUS in Canada)
• MC400LP3-EU (Europe)
700 MHz – 2700 MHz Wide Band Directional Antenna (Yagi/Log- Periodic) Part #: 170588-000
12” Mag-Mount Antenna with SMA Male Connector Part #: 170605-000
4” Mini Mag-Mount Antenna with SMA Male Connector Part #: 170606-000
2.4/5 GHz Dual-band Dual-concurrent WiFi Antenna Part #: 170628-000 (WiFi models only)
Universal 3G/4G/LTE Modem Antenna Part #: 170649-000
GPS Screw-Mount Antenna Part #: 170651-000
GPS Mag-Mount Antenna Part #: 170652-000
Multi-Band Omni-Directional Antenna Part #: 170668-000
Indoor/Outdoor Panel Patch Part #: 170669-000
BUSINESS-GRADE MODEM SPECIFICATIONS
Some AER1600/AER1650 models include an embedded 4G LTE modem. See page 2 for specific models.
AER1600/AER1650 LP6 models include an integrated LTE Advanced Category 6 4G LTE modem. The LP6 modems
support SIM-Based Auto-Carrier selection so there is only one model for all of North America or EU. Simply insert the
SIM and wait for the router to automatically detect the SIM and establish a connection.
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User Manual / AER1600/AER1650
4/19/16
The LTE bands certified for each carrier are listed below.
AER1600LP6-NA-M, AER1650LP6-NA-M, AER1600LP6-EU-M, AER1650LP6-EU-M
• Technology: LTE Advanced, HSPA+
• Downlink Rates: LTE 300 Mbps, HSPA+ 42.2 Mbps
• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps
• Frequency Bands:
• LTE Bands 1-5, 7, 8, 12, 13, 17, 20, 25, 26, 29, 30, 41
• Verizon: 2, 4, 5, 13 (XLTE support w/carrier aggregation)
• AT&T: 2, 4, 5, 12/17, 29, 30
• Sprint: 25, 26, 41 (LTE Plus Support)
• T-Mobile: 2, 4, 12 (T-Mobile Wideband LTE Support)
• Generic: all
• Carrier Aggregation:
• 1+ 8
• 2+ 2/5/12 (17 w/MFBI)/13/29
• 3+ 7/20
• 4+ 4/5/12 (17 w/MFBI)/13/29
• 5+ 2/4/30
• 7+ 3/7/20
• 8+ 1
• 12 (17 w/MFBI) + 2/4/30
• 13+ 2/4
• 20+ 3/7
• 30+ 5/12 (17 w/MFBI)
• 41+ 41
• Fallback: WCDMA/DC-HSPA+ (42/5.76 Mbps): Bands 1, 2, 3, 4, 5, 8
• Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1
• Antennas: two SMA male (plug), finger tighten only (maximum torque spec is 7 kgfcm)
• GPS: active GPS support
• SMS: SMS support
• Industry Standards & Certs: CE, FCC, GCF-CC, IC, PTCRB, AT&T, Sprint (pending certification), Verizon
Some AER1600/AER1650 models include an embedded 4G LTE modem. See page 4 for specific models.
Please note that LPE models are flexible and support bands for multiple cellular providers; however, only the
frequency bands in bold below are supported by the listed provider.
AER1600LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon
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•
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•
•
•
•
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700
MHz), Band 25 (1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is
7 kgf-cm)
GPS: active GPS support
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User Manual / AER1600/AER1650
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Industry Standards & Certs: FCC, Verizon
AER1650LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon
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•
•
•
•
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•
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700
MHz), Band 25 (1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is
7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: FCC, Verizon
AER1600LPE-AT – 4G LTE/HSPA+/EVDO for AT&T
•
•
•
•
•
•
•
•
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700
MHz), Band 25 (1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is
7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: PTCRB, FCC, IC, AT&T
AER1650LPE-AT – 4G LTE/HSPA+/EVDO for AT&T
•
•
•
•
•
•
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700
MHz), Band 25 (1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is
7 kgf-cm)
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User Manual / AER1600/AER1650
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GPS: active GPS support
Industry Standards & Certs: PTCRB, FCC, IC, AT&T
AER1600LPE-SP – 4G LTE/HSPA+/EVDO for Sprint
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•
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Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700
MHz), Band 25 (1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is
7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: FCC, Sprint
AER1650LPE-SP – 4G LTE/HSPA+/EVDO for Sprint
•
•
•
•
•
•
•
•
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700
MHz), Band 25 (1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is
7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: FCC, Sprint
AER1600LP3-EU – 4G LTE/HSPA+ for Europe
•
•
•
•
•
•
•
•
Technology: LTE, HSPA+
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps (theoretical)
Frequency Bands:
• LTE Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)
• HSPA+/UMTS (800/850/900/1900/2100 MHz)
• GSM/GPRS/EDGE Quad-Band (850/900/1800/1900 MHz)
Power: LTE Band 1/3/8/20 – 23 dBm +/− 1; LTE Band 7 – 22 dBm +/− 1, HSPA+ 23 dBm +/− 1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only
GPS: active GPS support
Industry Standards & Certs: CE, GCF-CC
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User Manual / AER1600/AER1650
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Modem Part Number: MC400LP3
AER1650LP3-EU – 4G LTE/HSPA+ for Europe
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•
•
•
•
•
•
•
•
Technology: LTE, HSPA+
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps (theoretical)
Frequency Bands:
• LTE Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)
• HSPA+/UMTS (800/850/900/1900/2100 MHz)
• GSM/GPRS/EDGE Quad-Band (850/900/1800/1900 MHz)
Power: LTE Band 1/3/8/20 – 23 dBm +/− 1; LTE Band 7 – 22 dBm +/− 1, HSPA+ 23 dBm +/− 1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only
GPS: active GPS support
Industry Standards & Certs: CE, GCF-CC
Modem Part Number: MC400LP3
AER1600LPE-GN – 4G LTE/HSPA+/EVDO (generic – for use on T-Mobile in the U.S. and Rogers, Bell, & TELUS in Canada)
•
•
•
•
•
•
•
•
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 (AWS), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25
(1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is
7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: PTCRB, FCC, IC
AER1650LPE-GN – 4G LTE/HSPA+/EVDO (generic – for use on T-Mobile in the U.S. and Rogers, Bell, & TELUS in Canada)
•
•
•
•
•
•
•
•
Technology: LTE, HSPA+, EVDO Rev A
Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Bands:
• LTE Band 2 (1900 MHz), Band 4 (AWS), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25
(1900 MHz)
• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)
• GSM/GPRS/EDGE (850/900/1800/1900 MHz)
• CDMA EVDO Rev A/1xRTT (800/1900 MHz)
Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)
Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; finger tighten only (maximum torque spec is
7 kgf-cm)
GPS: active GPS support
Industry Standards & Certs: PTCRB, FCC, IC
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User Manual / AER1600/AER1650
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HARDWARE
LEDs
Cable Guide
Power Port
Power Switch
10/100/1000 Ethernet
Ports (Configurable: LAN
or WAN
Default: LAN
10/100/1000
Ethernet Port
(Configurable:
LAN or WAN
Default: WAN)
Reset Button
USB 2.0
Port
Lock Slot
Removable MC400 Modem
3G/4G Antenna Connectors
(SMA)
GPS Connector (SMA)
Embedded LTE Modem
GPS Connector (SMA)
3G/4G Antenna Connectors
(SMA)
Specifications subject to change without notice.
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User Manual / AER1600/AER1650
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QUICK START
BASIC SETUP
1. Insert an activated SIM
The Cradlepoint AER1600/AER1650 requires a SIM with an activated wireless broadband data plan. Contact your carrier
for details about selecting a data plan and about the process for provisioning your SIM. Once you have an activated
SIM:
•
For AER1600LPE/AER1650LPE only: Open embedded modem SIM cover on bottom of router and insert activated
SIM into the slot marked SIM 1 (use the other slot, SIM 2, for a secondary/backup SIM). Close embedded modem
SIM cover. NOTE: Router will not operate if embedded modem SIM cover is not fully closed.
•
For all models with removable MC400 modem: Remove MC400 cover from side of router and insert activated
SIM(s) into removable MC400 modem (optional for AER1600LPE/AER1650LPE and AER1600/AER1650). Insert the
SIM card into the slot marked SIM 1 (use the other slot, SIM 2, for a secondary/backup SIM). Insert the card with
the notch-end first and the gold contacts facing down. Reinsert the removable MC400 modem, replace cover, and
insert the included security screw if desired. NOTE: To remove modem, remove MC400 cover, attach included modem
antennas (finger-tighten only), and pull modem straight out.
2. Attach included modem antennas
Antennas are finger-tighten only. Attach to connectors marked MAIN and AUX.
3. Connect the power source
Attach the included adapter to the device and to a power source and loop cable through cable retention slot. Then turn
the power switch on (I).
4. Connect to a computer or other network equipment
Connect via Ethernet or WiFi for local management.
ACCESSING THE ADMINISTRATION PAGES
Once you are connected, open the Cradlepoint AER1600’s GUI-based administration
pages to make configuration changes to your router.
1. Open a browser window and type “cp/” or “192.168.0.1” in the address bar. Press
ENTER/RETURN.
2. When prompted for your password, type the eight character DEFAULT PASSWORD
found on the product label.
It’s possible – and more efficient – to do all your configuration changes through
Cradlepoint Enterprise Cloud Manager (ECM) without logging into the local
administration pages. Set up a group of routers and set the configuration for all of
them at once. See below for more information about ECM.
NOTE: The product label shown is an example only: your DEFAULT PASSWORD and SSID will be unique.
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FIRST TIME SETUP WIZARD
When you log in for the first time, you will be automatically directed to the FIRST TIME SETUP WIZARD, which will
walk you through the steps to customize your Cradlepoint AER1600. You have the ability to configure any of the
following:
•
•
•
•
•
•
•
Administrator Password
Time Zone
WiFi Network Name
Security Mode
Access Point Name (APN) for SIM-based modems
Modem Authentication
Failure Check
If you are currently using the router’s WiFi network, you will need to reconnect your devices to the network using the
newly established wireless network name and password.
NOTE: To return to the First Time Setup Wizard after your initial login, select SYSTEM from the navigation bar, expand
Setup Wizard, and select First Time Setup.
USING ENTERPRISE CLOUD MANAGER
Rapidly deploy and dynamically manage networks at geographically distributed stores and branch locations with
Enterprise Cloud Manager, Cradlepoint’s next generation management and application platform. Enterprise Cloud
Manager (ECM) integrates cloud management with your Cradlepoint devices to improve productivity, increase
reliability, reduce costs, and enhance the intelligence of your network and business operations.
Click here to sign up for a free 30-day ECM trial.
Depending on your ordering process, your devices may have already been bulk-loaded into ECM. If so, simply log in at
cradlepointecm.com using your ECM credentials and begin managing your devices seamlessly from the cloud.
If your device has not yet been loaded into your ECM account, you need to register. Log into the device administration
pages and select Enterprise Cloud Manager from the SYSTEM menu. Enter your ECM username and password, and
click on “Register”.
Once you have registered your device, go to cradlepointecm.com and log in using your ECM credentials.
For more information about how to use Cradlepoint Enterprise Cloud Manager, see the following:
•
•
Getting Started
ECM on the Knowledge Base
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ADMINISTRATION PAGES
Quick Links
Dashboard
Connection Manager
Status
Networking
Security
System
QUICK LINKS
Quick Links allows you to bookmark your most commonly-used settings. Simply click on the bookmark icon ( ) to add
an item to your Quick Links menu. To remove an item from your Quick Links menu, select the item and click on the
remove bookmark icon ( ).
Quick Links Menu
Add Quick Link
Delete Quick Link
DASHBOARD
The Dashboard is a centralized location for basic
information about the status of your router. The
areas include:
•
•
•
•
•
•
Device Information
Ethernet WAN*
Modems*
WWAN*
Ethernet LAN*
WiFi LAN*
*-To quickly edit settings for any of these areas,
click on the pencil icon ( ) in the top-right of the
desired dialog box.
You may return to the Dashboard at any time by
clicking on DASHBOARD from the left menu or by
clicking on the Cradlepoint logo at the top-left of
the screen.
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CONNECTION MANAGER
The router can establish an uplink via Ethernet, WiFi as WAN, or 3G/4G modems (removable or external USB). If the
primary WAN connection fails, the router will automatically attempt to bring up a new link on another device: this
feature is called failover. If Load Balance is enabled, multiple WAN devices may establish a link concurrently.
WAN INTERFACE PROFILES & PRIORITY
This is a list of the available interfaces used to access the Internet. You can enable, stop, or start devices from this
section. Drag the priority icon ( ) up or down to set the interface the router uses by default and the order that it
allows failover.
Availability Key
Enable
Load Balance
WAN Verify
Standby
On Demand
Failback
Data Usage
STANDBY
Standby is used to decrease failover time from one WAN interface to another. When Standby is enabled for a WAN
profile or interface, the relevant interfaces are kept in a connected-but-idle (minimal, non-routed traffic) state. When
the current WAN connection is disrupted, the traffic will failover to the next priority WAN. If that interface is on
Standby, the connection is already established and failover will take much less time.
Note that the current connected interface(s) is/are indicated by a green connection state. For interfaces on Standby,
the interface is indicated by a yellow connection state. If the interface is indicated in red, the interface is not currently
connected or in Standby.
Standby is used to enable faster failover times only. If you want to manage traffic to a specific WAN interface, you
will need to use WAN Affinity. If WAN Affinity is enabled for a particular profile or interface, do not enable Standby for
that profile or interface as the failover results may vary and be unexpected.
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LOAD BALANCE
To enable Load Balancing, select the check box for each desired device. If this is enabled, the router will use multiple
WAN interfaces to increase the data transfer throughput by using any connected WAN interface consecutively.
Selecting Load Balance will automatically start the WAN interface and add it to the pool of WAN interfaces to use
for data transfer. Turning off Load Balance for an active WAN interface may require the user to restart any current
browsing session.
From WAN Management, select the Load Balance Algorithm from
the following dropdown options:
•
•
•
•
Round-Robin: Evenly distribute each session to the available
WAN connections.
Rate: Distribute load based on the current upload and
download rates. A WAN device’s upload and download
bandwidth values can be set in Internet > Connection
Manager.
Spillover: This was the default algorithm in older (version
3) firmware. Load is always given to devices with the most
available bandwidth. The estimated bandwidth rate is based on a combination of the upload and download
configuration values and the observed capabilities of the device.
Data Usage: This mode works in concert with the Data Usage feature (Internet > Data Usage).
The router will make a best effort to keep data usage between interfaces at a similar percentage of the assigned data
cap in the data usage rule for each interface, rather than distributing sessions based solely on bandwidth. For proper
functioning you need to create data usage rules for each WAN device you will be load balancing. Make certain to select
the “Use with Load Balancing” checkbox in the data usage rule editor.
ON DEMAND
Typically, modem connections are not always on.
When the On Demand mode is selected a connection
to the Internet is made as needed. When On
Demand is not selected a connection to the Internet
is always maintained.
WAN VERIFY
If this is enabled, the router will check that the highest priority active WAN interface can get to the Internet even if
the WAN connection is not actively being used. If the interface goes down, the router will switch to the next highest
priority interface available. If this is not selected, the router will still failover to the next highest priority interface but
only after the user has attempted to get out to the Internet and failed.
Idle Check Interval: The amount of time between each check. (Default: 30 seconds. Range: 10-3600 seconds.)
Monitor while connected: (Default: Off) Select from the following dropdown options:
•
Passive DNS (modem only): The router will take no action until data is detected that is destined for the WAN.
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When this data is detected, the data will be
sent and the router will check for received
data for two seconds. If no data is received the
router behaves as described below under Active
DNS.
•
Active DNS (modem only): A DNS request will be
sent to the DNS servers. If no data is received,
the DNS request will be retried four times at
five-second intervals. (The first two requests
will be directed at the Primary DNS server and
the second two requests will be directed at
the Secondary DNS server.) If still no data is
received, the device will be disconnected and
failover will occur.
•
Active Ping: A ping request will be sent to the Ping Target. If no data is received, the ping request will be retried
four times at five-second intervals. If still no data is received, the device will be disconnected and failover will
occur. When “Active Ping” is selected, the next line gives an estimate of data usage in this form: “Active Ping
could use as much as 9.3 MB of data per month.” This amount depends on the Idle Check Interval.
•
Off: Once the link is established the router takes no action to verify that it is still up.
FAILBACK
This is used to configure failback, which is the ability to go back to a higher priority WAN interface if it regains
connection to its network.
Select the Failback Mode from the following
options:
•
•
•
Usage
Time
Disabled
Usage Threshold: Fail back based on the amount
of data passed over time. This is a good setting
for when you have a dual-mode EVDO/WiMAX
modem and you are going in and out of WiMAX
coverage. If the router has failed over to EVDO it
will wait until you have low data usage before bringing down the EVDO connection to check if a WiMAX connection can
be made.
•
•
•
•
High (Rate: 80 KB/s. Time Period: 30 seconds.)
Normal (Rate: 20 KB/s. Time Period: 90 seconds.)
Low (Rate: 10 KB/s. Time Period: 240 seconds.)
Custom (Rate range: 1-100 KB/s. Time Period range: 10-300 seconds.)
Time: Fail back only after a set period of time. (Default: 90 seconds. Range: 10-300 seconds.) This is a good setting if
you have a primary wired WAN connection and only use a modem for failover when your wired connection goes down.
This ensures that the higher priority interface has remained online for a set period of time before it becomes active
(in case the connection is dropping in and out, for example).
Disabled: Deactivate failback mode.
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Immediate Mode: Fail back immediately whenever a higher priority interface is plugged in or when there is a priority
change. Immediate failback returns you to the use of your preferred Internet source more quickly which may have
advantages such as reducing the cost of a failover data plan, but it may cause more interruptions in your network than
Usage or Time modes.
DATA USAGE
Data Usage displays upload and download traffic for each LAN client. Check Monitor Monthly (or Weekly or Daily)
Usage to begin tracking this information. This data is not retained between router reboots.
For Monthly and Weekly you are able to specify the day to start each cycle (e.g. the 1st or Tuesday, respectively).
Usage Cap: Enter a Cap amount in Megabytes. 1024
Megabyte is equal to 1 Gigabyte.
Use with Load Balancing: When checked, the Load
Balancing feature is allowed to use the thresholds and
metrics of this rule when making balance decisions. This
causes Load Balancing to spread the data usage between
interfaces according to the assigned usage rather than
bandwidth. This is a best effort to keep all interfaces with
these rules at a similar percentage utilization of data (e.g.
10%, 50%, 90%) as the cycle progresses, rather than quickly
using 100% of a fast 1GB capped interface while using only
a fraction of a slow 10GB capped interface, thus leaving
the rest of the cycle with only the slow interface. The Data
Usage algorithm on the WAN Affinity/Load Balancing page
must be selected or this checkbox has no effect.
Shutdown on Cap: When checked, the WAN device will
shutdown when the assigned usage is reached. A cycle
reset or a rule deletion will re-enable the device.
Alert on Cap: An email alert will be generated and sent when the assigned data cap is reached. NOTE: The SMTP mail
server must be configured in System > Device Alerts.
Custom Alerts: Check to enable custom alerts at specified percentage of
usage cap.
Custom Alert Percentages: Example: “50,80,90,110” (values can exceed
100%) (Triggers alerts when 50, 80, 90, 110% of usage cap is used)
NOTE: To enable data usage, check Data Usage Enabled from WAN
Management.
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STATUS
Internet
Client List
Tunnels
Firewall
Routing
Ethernet
GPS
LLDP
System Logs
INTERNET
CONNECTIONS
Select your device to reveal
detailed information about the
following device properties:
•
•
•
•
•
•
Summary
Modem
Cellular Network
General Information
IPv4 Information
Statistics
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CLIENT DATA USAGE
Displays the following client information:
•
•
•
•
•
•
Name
IP Address
MAC Address
Data Uploaded
Data Downloaded
Last Traffic
To reset information, click Reset Statistics.
STATISTICS
Statistics can be gathered at variable Sample Rate and Sample Size for the following areas:
•
•
•
Wireless Device
Data Usage
Failover/Failback/Load Balance
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QOS
Displays packets and bytes transmitted and received
by your Quality of Service (QoS) queues. To enable
and configure QoS, go to NETWORKING > QoS.
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CLIENT LIST
Displays information about
your Wireless, Wired, and
Hotspot Clients, and allows
you to Kick Wireless Clients,
block MAC addresses of both
Wireless and Wired Clients,
and Revoke Hotspot Clients.
TUNNELS
CP SECURE VPN
Displays status of your CP Secure VPN
Tunnels. To add and configure CP Secure
VPN Tunnels, go to NETWORKING >
Tunnels > CP Secure VPN.
IPSEC VPN
Displays status of your IPSec VPN
Tunnels. To add and configure IPSec
VPN Tunnels, go to NETWORKING >
Tunnels > IPSec VPN.
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OPEN VPN
Displays status of your OpenVPN Tunnels. To add and configure OpenVPN Tunnels, go to NETWORKING > Tunnels >
OpenVPN.
GRE
Displays status of your GRE Tunnels. To add and configure GRE Tunnels, go to NETWORKING > Tunnels > GRE.
FIREWALL
Displays information about your Firewall Connection Tracking States. To configure your firewall, select SECURITY from
the left navigation.
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ROUTING
Displays information about your
System, GRE, and NEMO Routes.
To configure these routes, go to
NETWORKING > Tunnels.
ETHERNET
Displays information about your Ethernet ports. To configure Ethernet
ports, go to NETWORKING > Local Networks > Ethernet Ports.
GPS
Displays GPS location and status. To enable and configure GPS, go to SYSTEM > Administration > GPS.
LLDP
Displays LLDP information. To enable LLDP, go to SYSTEM > Administration > LLDP.
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SYSTEM LOGS
Displays System Log information. To configure System Logging, go to SYSTEM > Administration > System Logging.
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NETWORKING
Local Networks
VLAN Interfaces
Tunnels
Routing
QoS
DNS Servers
WiFi as WAN
WAN Affinity
Client Data Usage
NHRP
LOCAL NETWORKS
WIFI RADIO #1 (2.4GHZ)
WIFI RADIO #2 (5GHZ)
To edit your wireless network,
select its name and click Edit.
WiFi Name (SSID): When users browse for available
wireless networks, this is the name that they will see. This
name is referred to as the SSID (service set identifier). For
security purposes, Cradlepoint highly recommends that
you change this from the pre-configured name.
Hidden: This shows whether the router broadcasts its
SSID. It is somewhat harder for hackers to find and attack
a router that is not broadcasting its SSID, which adds
to the wireless security, but it is also more difficult for
friendly users to attach to a WiFi network with a hidden
SSID.
Isolate: Select this to isolate all wireless clients so they
cannot directly communicate with each other on the
wireless network.
WMM: WiFi Multimedia. This is a basic traffic shaping, or
QoS (quality of service), system for the network. WMM
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works behind the scenes to set priorities for different types of traffic on your network. For example, video streams
are given higher priority than print jobs, since video streams need consistent throughput.
Enabled: Whether the network is available.
Security Mode: You have several options for selecting a security mode. The mode you choose depends on the
security features your wireless adapters support.
•
•
•
•
•
•
•
•
WPA2 Personal
WPA / WPA2 Personal
WPA Personal
WPA2 Enterprise
WPA / WPA2 Enterprise
WPA Enterprise
WEP Auto
Open
Select “Open” to create a hotspot: otherwise select the best security that your devices will support (Cradlepoint
recommends WPA2).
Depending on which Security Mode you select, there are different setup options.
•
•
•
•
•
•
“Personal” security modes require passwords.
“Enterprise” security modes are linked to a RADIUS server and require RADIUS authentication: IP, Port, and
Shared Key (Secondary IP and NAS ID optional).
“WPA2” (Personal or Enterprise) forces AES as the WPA Cipher.
“WPA/WPA2” and “WPA” (Personal or Enterprise) allow AES, TKIP/AES, and TKIP.
“WEP Auto” requires a WEP Key.
“Open” has no password or other security measures.
NOTE: If you don’t know whether you should choose
Personal or Enterprise, assume Personal since you need
to know RADIUS authentication for Enterprise.
In order to protect your network from hackers and
unauthorized users, Cradlepoint highly recommends
WPA2/AES for security if your attached devices can
support it. WEP and WPA/TKIP are obsolete and have
been replaced by WPA/AES. Using those security settings
will cause the WiFi to limit to 802.11g modes.
NOTE: If you select one of the security modes and are
unable to connect to the router afterwards, you can
use the reset buttons to reset the router to its factory
default state and try a different security mode instead.
When you select either WiFi Radio #1 (2.4GHz) or WiFi
Radio #2 (5GHz) from Local Networks, you have several
additional options for configuring your wireless LANs
under the WiFi Settings heading.
Channel Selection Method: This controls how a WiFi
channel is selected.
•
•
User Selection – Manually set the channel
Random Selection – The router randomly sets the
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channel
Smart Selection (Default) – Scans to determine the lowest interference WiFi channel
Channel Selection Schedule: When using the “Smart” channel selection, this controls whether the router will
periodically rescan for a better channel and change to it. Select from “Once,” “Daily,” “Weekly,” or “Monthly.” Note
that there may be a momentary WiFi disconnection while the channel changes.
Channel: (Shows if User Selection is selected.) The WiFi channel* corresponds to a frequency the router uses to
communicate with other devices. For 2.4 GHz, the range is 1 to 11, and 1, 6, and 11 do not overlap each other. Select
a channel from the dropdown list:
•
•
•
•
•
•
•
•
•
•
•
1 (2412 MHz)
2 (2417 MHz)
3 (2422 MHz)
4 (2427 MHz)
5 (2432 MHz)
6 (2437 MHz)
7 (2442 MHz)
8 (2447 MHz)
9 (2452 MHz)
10 (2457 MHz)
11 (2462 MHz)
For 5.0 GHz, the ranges are 36 to 64 and 149 to 165.
•
•
•
•
•
•
•
•
•
36 (5180 MHz)
40 (5200 MHz)
44 (5220 MHz)
48 (5240 MHz)
149 (5745 MHz)
153 (5765 MHz)
157 (5785 MHz)
161 (5805 MHz)
165 (5825 MHz)
* - Channels listed above represent US/FCC settings. EU users will see different settings.
Client Timeout: If the access point is not able to communicate with the client it will disconnect it after this timeout
(in seconds).
TX Power: Normally the wireless transmitter operates at 100% power. In some circumstances, however, there might
be a need to isolate specific frequencies to a smaller area. By reducing the power of the radio, you can prevent
transmissions from reaching beyond your corporate/home office or designated wireless area.
RTS Threshold: When an excessive number of wireless packet collisions are occurring, wireless performance can be
improved by using the RTS/CTS (Request to Send/Clear to Send) handshake protocol. The wireless transmitter will
begin to send RTS frames (and wait for CTS) when data frame size in bytes is greater than the RTS Threshold. This
setting should remain at its default value.
Fragmentation Threshold: Wireless frames can be divided into smaller units (fragments) to improve performance
in the presence of RF interference and at the limits of RF coverage. Fragmentation will occur when frame size in
bytes is greater than the Fragmentation Threshold. This setting should remain at its default value. Setting the
Fragmentation value too low may result in poor performance.
DTIM: A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast
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messages. When the wireless router has buffered broadcast or multicast messages for associated clients, it sends
the next DTIM with a DTIM Interval value. Wireless clients detect the beacons and awaken to receive the broadcast
and multicast messages. The default value is 1. Valid settings are between 1 and 255.
Beacon: Beacons are packets sent by a wireless router to synchronize wireless devices. Specify a Beacon Period
value between 20 and 1000 milliseconds.
Short Slot: Slot Time is the period wireless clients use in determining if the channel is free for transmission. Enabling
this value allows clients that can utilize a shorter time to do so. Disabling this option forces all clients to use a
longer backoff check and thus may reduce network throughput while reducing the number of transmission collisions.
Wireless Mode: Select the WiFi clients with which the router will be compatible. Greater compatibility is a tradeoff
with better performance. For greatest compatibility with all WiFi devices, select 802.11 a/b/g/n or 802.11 a/b/g/n/ac.
2.4 GHz options
5 GHz options
•
•
•
•
•
•
•
•
•
•
•
•
802.11 b
802.11 b/g
802.11 a/b/g/n
802.11 b/g/n
802.11 n
802.11 a/b/g/n/ac
802.11 g/n/ac
802.11 n/ac
802.11 ac
802.11 n
802.11 g
802.11 b
Protection: In Auto mode the device will use protection to improve performance in mixed mode networks. Turn
protection off to maximize throughput with 802.11n clients.
Airtime Fairness: Airtime Fairness will attempt to balance air time between faster and slower wireless clients to
more fairly distribute bandwidth.
Channel Width: Selects whether the router uses a single 20 MHz channel to send/receive, or uses two adjacent 20
MHz channels to create a 40 MHz channel. Higher performance is possible with the 40 MHz channel. Selecting Auto
is generally best. Enabling WiFi as WAN will force 20 MHz only mode.
Extended Channel: When operating in 40 MHz mode the access point will use an extended channel either below or
above the current channel. Optimal selection will depend on the channels of other networks in the area.
MCS: 802.11n uses multiple Modulation Coding Schemes to enable higher throughput in various environments. Since
clients can dynamically change rates depending on environment, selecting Auto is generally best.
Short GI: Short GI is an optimization for shortening the interval between transmissions. May be incompatible with
older clients.
RADIUS Timeout: (Default: 3600 seconds) When using an Enterprise security mode clients will be forced to reauthenticate with the RADIUS server at this interval in seconds. This allows administrators to revoke access so
when an attached client’s authentication expires, the client must re-authenticate.
RADIUS Retry: (Default: 60 seconds) When using an Enterprise security mode, if a RADIUS query fails to receive
a response from the server it will delay by this interval (in seconds) before attempting another query. This helps
protect the network from floods of authentication requests if the RADIUS server is temporarily unreachable.
ETHERNET PORTS
Ethernet Port Configuration provides controls for your router’s Ethernet ports. There are five total ports: by default,
one WAN port and four numbered LAN ports. While default settings will be sufficient in most circumstances, you
have the ability to control: Mode (WAN or LAN) and Link Speed. Additional controls for WAN ports are available in
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CONNECTION MANAGER.
Mode: WAN or LAN. By default there are four LAN (Local Area Network) ports and one WAN (Wide Area Network)
port.
•
•
Internet (WAN) is used as a possible source of Internet for the router
Local Network (LAN) is for connecting a computer or similar device directly to the router with an Ethernet cable.
Link Speed: Default setting is Auto. The Auto setting is preferred in most cases.
•
•
•
•
•
•
Auto
10Mbps - Half Duplex
10Mbps - Full Duplex
100Mbps - Half Duplex
100Mbps - Full Duplex
1000Mbps - Full Duplex
HOTSPOT SERVICES
Any of your networks can be enabled as a
hotspot. To enable a hotspot, you need to select a
network and set it as a hotspot in NETWORKING >
Hotspot Services.
NOTE: Although any network can be a hotspot, the
router allows only one hotspot.
Hotspot Mode: Choose from the following
dropdown options:
•
•
Simple: Allows “Terms of Use” page and
timeout settings controlled within the router
RADIUS/UAM: Allows you to set up external
authentication servers
Local IP Network: A single LAN Group – including both WiFi and Ethernet – can be configured as your hotspot. If
you do not already have a LAN Group configured as a hotspot, click Configure and set the IPv4 Routing Mode to
“Hotspot” for the LAN Group you want to use.
NOTE: Routing Mode is in the Primary LAN Editor under the IPv4 Settings tab. Select a network in NETWORKING >
Local IP Networks and click Edit to open the Primary LAN Editor.
Allow Service on 3G/4G Modems: Allows you to enable or disable hotspot access to the Internet over a modem.
This is often used if the router has a main wired link and a secondary modem for failover (typically with a more
expensive/limited data plan). Select this option if you want the router to allow data traffic over the modem if the
wired connection goes down.
Disable Service if Ethernet Threshold is met: This will block hotspot use of the WAN when the threshold is met. This
can be used if the router is being used as a backup failover connection to another router with a wired connection.
If that other router’s wired connection goes down and it starts using this router for its primary connection, then
disable hotspot use of the WAN connection. Set the limiting Rate (KB/s) and Time Period (seconds).
Redirect HTTPS Requests: This allows initial requests to HTTPS websites to be redirected appropriately.
Hotspot/UAM Authentication Port: Default: 8000. Type in a different port number, or use the slider to change the
port.
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Simple Mode Settings
Display: This section allows you to choose if a “Terms
of Use” page will be given to the user connecting to the
hotspot.
•
•
•
Internal Terms of Use. Fill in your own terms of use.
External Terms of Use. Specify a URL that has the
Terms of Use page. Users will automatically be
directed to this page.
No Terms of Use. Redirect Only.
Redirection on Successful Authentication: Depending
on your choice for the “Terms of Use” page, your have
further options for where the user will be directed.
After the user accepts the terms, you can either let
him/her continue to the URL they were trying to reach
or you can force the user to go to a specified URL once
before continuing on.
•
•
To the URL the user intended to visit
To an administrator-defined URL
Redirect URL: If you have chosen to send users to an
administrator-defined URL, you will need to specify the address.
Session Timeout: (Default: 60 minutes.) The amount of time the user may use the router before being forced to
authenticate again.
Idle Timeout: (Default: 15 minutes.) If the user is idle for this amount of time, make them re-authenticate.
Bandwidth (upload): (Default: 512 Kbits/sec.) The data rate limit for users uploading data through the hotspot.
Bandwidth (download): (Default: 1024 Kbits/sec.) The data rate limit for users downloading data through the
hotspot.
Allowed Hosts/Domains Prior to Authentication
Adding hostnames to this list will allow access from your
network to any external domain or website prior to being
authenticated. For example, a hotel might allow access to its
own website prior to authentication.
Click Add to enter new hostnames you wish to allow.
Enter the hostname or domain name of the website you
wish to allow, e.g. www.company.com or company.com. To
allow all domain and sub-domain options, use a wildcard, e.g. *.company.com.
Click Update to save your additions.
Authorized MAC Addresses
Add the MAC addresses of trusted machines. This gives them automatic
access through the hotspot portal.
Click Add to enter new MAC Addresses you wish to allow.
Click Update to save your additions.
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DHCP SERVER
DHCP stands for Dynamic Host Configuration Protocol. The built-in DHCP server automatically assigns IP addresses
to the computers and other devices on each local area network (LAN). In this section you can view a list of assigned
IP addresses and reserve IP addresses for particular devices.
Active Leases: A list of devices that have
been provided DHCP leases. The DHCP server
automatically assigns these leases. This list
will not include any devices that have static
IP addresses on the network. Select a device
and click Reserve to add the device and its IP
address to the list of Reservations.
Reservations: This is a list of devices with
reserved IP addresses. This reservation is
almost the same as when a device has a static
IP address except that the device must still
request an IP address from the router. The
router will provide the device the same IP
address every time. DHCP reservations are helpful for server computers on the local network that are hosting
applications such as Web and FTP. Servers on your network should either use a static IP address or a reservation.
While you have the option to manually input the information to reserve an IP address (Hostname, Hardware Addr, IP
Addr), it is much simpler to select a device under the Active Leases section and click “Reserve.” The selected device’s
information will automatically be added under Reservations.
LOCAL IP NETWORKS
Local IP Networks displays the following information for
each network:
•
•
•
•
•
•
•
•
•
•
Network Name, IP address/Netmask, and Enabled/
Disabled (along the top bar)
Multicast Proxy (Enabled/Disabled)
DHCP Server (Enabled/Disabled)
DHCP Relay (Enabled/Disabled)
Schedule (Enabled/Disabled – See the Schedule tab in
the Local Network Editor)
VRRP Failover State (Disabled, Backup, or Master)
IPv4 Routing Mode (NAT, Standard, IP Passthrough,
Hotspot, Disabled)
IPv6 Addressing Mode (SLAAC Only, SLAAC with DHCP,
Disable SLAAC and DHCP)
Access Control (Admin Access, UPnP Gateway, LAN Isolation)
Attached Interfaces (Ethernet ports, WiFi, VLAN)
Click Add to configure a new network, Remove to delete a network, or select an existing network and click Edit to
view configuration options.
General Settings
Enabled: The network can be manually disabled or in some specific situations may be automatically disabled to work
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with certain types of modems.
Name: The “name” property primarily helps to identify this
network during other administration tasks.
Hostname: The hostname is the DNS name associated with
the router’s local area network IP address.
IPv4 Settings
IP Address: This is the address used by the router for local
area network communication. Changes to this parameter
may require a restart to computers on this network.
Netmask: The netmask controls how many IP addresses
can be used in this network. The default value is usually
acceptable for most situations.
IPv4 Routing Mode: Each network can use a unique routing
mode to connect to the Internet. The default of NAT is
desirable in most configurations.
• NAT: Network Address Translation hides private IP addresses behind the router’s IP address.
• Standard: Without NAT exposes the subnet addresses which requires them to be externally routable.
• IP Passthrough: IP Passthrough passes the IP address given by the modem WAN through the router. Hotspot,
VPN, and GRE must be disabled. Any Wireless interfaces must be removed from this network in order to
enable IP Passthrough.
• Hotspot: Provide Hotspot Services on this Network, requiring Terms of Service or RADIUS/UAM authentication
before WAN access will occur on both Wireless and Wired LAN connections.
IPv6 Settings
IPv6 Address Source: The Address source has three settings. The default of Delegated is desirable in most
configurations.
•
•
•
Delegated: The address is provided by a router connected to this router’s WAN.
Static: The address is provided by the router admin.
None: No use of an IPv6 WAN address, IPv6 is disabled on the WAN.
IPv6 Address: An IPv6 Address is a unique numerical label for a computer or device using the Internet Protocol
(IP). IPv6 addresses are typically in the format composed of 8 sets of 4 hexadecimal numbers. Leading zeros
can be ignored and the longest set of continuous zeros can be replaced with ::. For example, the IPv6 address of
0001:0000:0234:5678:0000:0000:9abc:0def can be expressed as 1:0:234:5678::9abc:def.
Interfaces
Select the network interfaces which will be
attached to this network by either dragging
desired interface or clicking left or right
arrows to move them between Available
Interfaces and Selected Interfaces.
Access Control
UPnP Gateway: Select the UPnP (Universal
Plug and Play) option if you want to enable
the UPnP Gateway service for computers on
this network.
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Admin Access: When enabled users may access these admin pages from this network.
IPv4 DHCP
DHCP Server
• Enable DHCP Server: When the DHCP server is
enabled, users of your network will be able to
automatically connect to the Internet without
any special configuration. It is recommended that
you leave this enabled. Advanced DHCP server
configuration is available at NETWORKING >
Local Networks > DHCP Server.
• Range Start: The starting IP address in the DHCP
Server range is the beginning of the reserved
pool of IP addresses which will be given to any DHCP enabled computers on your network. The default value
is almost always sufficient.
• Range End: The ending IP address in the DHCP Server range is the end of the reserved pool of IP addresses
which will be given to any DHCP enabled computers on your network. The default value is almost always
sufficient.
• Lease Time: The lease time specifies how long DHCP enabled computers will wait before requesting a new
DHCP lease. Smaller values are better suited to busy environments.
• Custom Options: Send optional extra options to DHCP clients of this network. This can be used to, for
example, set the boot TFTP server of a network for disk-less clients.
DHCP Relay
• Enable DHCP Relay: DHCP Relay communicates with a DHCP server and acts as a proxy for DHCP broadcast
messages that must be routed to remote segments. This is accomplished by converting broadcast DHCP
messages to unicast messages to communicate between clients and servers.
Multicast Proxy
Multicast Proxy: Enables IGMP proxying to allow Multicast Streams to flow across this network.
Quick Leave Mode: Disable quick leave mode if it’s vital that the daemon should act exactly as a real multicast client
on the upstream interface. However, disabling this function increases the risk of bandwidth saturation.
Altnet: If multicast traffic originates outside the upstream subnet, add address(es) to the “altnet” to define legal
multicast sources.
IPv6 Addressing
Address Configuration Mode: SLAAC stands for Stateless address autoconfiguration. A network can be configured to
use SLAAC only, or it can be configured to also use DHCPv6 to provide ip addresses to clients.
DHCP Range Start: The DHCP Range Start is the beginning of the range that will be used for IPV6 DHCP addresses. The
IPv6 range will always start at 1.
DHCP Range End: The ending IP address in the DHCP Server range is the end of the reserved pool of IP addresses which
will be given to any DHCP enabled computers on your network.
IPv6 DHCP Lease Time: Specifies how long DHCP enabled computers will wait before requesting a new DHCP lease.
Schedule
Enable Schedule Service: Enable the interface scheduler. A schedule allows an interface to be enabled or disabled
during specific hours of a day.
VRRP
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Enable VRRP: Enable or disable VRRP.
Virtual Router IP: IP Address of the Virtual Router.
Virtual Router ID: Identifier of the Virtual Router.
Router Priority: Failover priority of this router. The highest priority
router will take ownership of the Virtual IP.
WAN Fault Priority: This optional value sets the failover priority
of this router when no WAN connection is available. If the value
matches the normal router priority, WAN connection state will not
be considered. If the value is empty (the default), the router will
always give up the Virtual IP and let a new master take over when
no WAN connection is available.
Advertisement Interval: Sets the amount of time (in seconds)
between sending VRRP advertisements.
Initial Value Router State: This controls the initial failover state of
the VRRP instance when it first comes up.
Authentication: VRRP Authentication Method. Note that VRRP
Authentication has been deprecated as of RFC 3768.
Password: VRRP Group Password.
Provide Virtual IP in DHCP leases: Select this to automatically set the DHCP default gateway address and DNS server
address to the Virtual IP in DHCP leases provided on this network.
STP
Enable STP: Enable Spanning Tree Protocol loop detection.
Bridge Priority: Set the priority of the bridge. When determining the root bridge of the spanning tree topology, the
bridge priority is compared first. The bridge with the lowest priority with will win. If you want this router to be the
root bridge, then set it to a value less than the default of 32768. A valid priority value is between 0 and 65535.
Wired 802.1X
Enable 802.1X: Require IEEE 802.1X Authorization.
Reauthentication Period: EAP reauthentication period in
seconds.
Auth Server IP Address: IP address of the connected RADIUS
server.
Auth Server MAC Address: Hardware address of the connected
RADIUS server’s interface. NOTE: If you don’t know the MAC
address for the RADIUS server, enter 00:00:00:00:00:00, and the
service will try to find the MAC address from the given IP address.
Port
Password
Acct Server IP Address: IP address of the connected RADIUS
server.
Acct Server MAC Address: This is the Hardware address of the
connected RADIUS server’s interface. NOTE: If you don’t know
the MAC address for the RADIUS server, enter 00:00:00:00:00:00,
and the service will try to find the MAC address from the given IP
address.
Port
Password
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MAC FILTER & LOGGING
A MAC (Media Access Control) address is a unique identifier for a computer or other device. This page allows you to
manage clients by MAC address. You can filter clients by MAC addresses and/or keep a log of devices connected to
your router.
Filter Configuration
The MAC Filter allows you to create a list of devices that have either exclusive access (whitelist) or no access
(blacklist) to your local network.
Enabled: Click to allow MAC Filter options.
Whitelist: Select either “Whitelist” or “Blacklist” from
a dropdown menu. In “Whitelist” mode, the router
will restrict LAN access to all computers except those
contained in the “MAC Filter List” panel. In “Blacklist”
mode, listed devices are completely blocked from local
network access.
MAC Filter List (Whitelist or Blacklist)
Add devices to either your whitelist or blacklist simply by
inputting each device’s MAC address.
NOTE: Use caution when using the MAC Filter to avoid
accidentally blocking yourself from accessing the router.
MAC Logging Configuration
Enable MAC Logging: Enabling MAC Logging will cause the router to log
MAC addresses that are connected to the router. MAC addresses that you
do not want to have logged (addresses that you expect to be connected)
should be added to the “Ignored MAC Addresses” list.
You can configure the router to send an alert if a connected device has a
MAC address that the router doesn’t recognize. Go to SYSTEM > Device
Alerts to set up these email alerts.
Ignored MAC Addresses
This is the list of MAC addresses that will not produce an alert or a log
entry when they are connected to the router. These should be MAC
addresses that you expect to be connected to the router. To add MAC
addresses to this list, simply select devices shown in the MAC Address
Log and click “Ignore.” You can also add addresses manually.
MAC Address Log
This shows the last 64 MAC addresses that have connected to the router, as well as which interface was used to
connect. The time/date that is logged is the time of the first connection. The page may need to be refreshed to
show the most recent log entries.
Double-clicking on entries from this list will add them to the Ignored MAC Addresses list.
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VLAN INTERFACES
A virtual local area network, or VLAN, functions as
any other physical LAN, but it enables computers and
other devices to be grouped together even if they
are not physically attached to the same network
switch.
To enable a VLAN, select a VID (virtual LAN ID) and
a group of Ethernet ports through which users
can access the VLAN. Then go back up to the Local
Network Editor to attach your new VLAN to a
network. To use a VLAN, the VID must be shared
with another router or similar device so that multiple
physical networks have access to the one virtual
network.
Click Add to create a new VLAN interface. To edit an
interface, select the check box next to the desired
interface.
TUNNELS
CP SECURE VPN
Configured, deployed, and managed from the cloud, CP Secure VPN delivers a virtual
private data network that minimizes both cost and complexity. Unlike traditional
bulky head-end concentrator hardware solutions, CP Secure VPN allows IT managers to
secure their expanding Edge Networks using architectures that scale quickly and are
easy to maintain. For more information, visit cradlepoint.com.
NOTE: CP Secure VPN requires an ECM Prime subscription. For more information, visit
cradlepoint.com.
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IPSEC VPN
VPN (virtual private network) tunnels are
used to establish a secure connection to a
remote network over a public network. For
example, VPN tunnels can be used across
the Internet by an individual to connect
to an office network while traveling, or by
two office networks to function as one
network. The two networks set up a secure connection across the (normally) unsecure Internet by assigning VPN
encryption protocols.
Cradlepoint VPN tunnels use IPsec (Internet Protocol security) to authenticate and encrypt packets exchanged
across the tunnels. To set up a VPN tunnel with a Cradlepoint router on one end, there must be another device
(usually a router) that also supports IPsec on the other end.
IKE (Internet Key Exchange) is the security protocol in IPsec. IKE has two phases, phase 1 and phase 2. The router
has several different security protocol options for each phase, but the default selections will be sufficient for most
users.
The VPN tunnel status page allows you to view the state of the VPN tunnels. If a tunnel fails to connect to the
remote site, check the System Logs for more information. You may double click on a cell to directly edit that
information.
Click Add to configure a new VPN tunnel; click Edit to make changes to an existing tunnel.
Add/Edit Tunnel – General
Tunnel Name: Give the tunnel a name that uniquely
identifies it.
Anonymous Mode: Select to allow remote connections
from any IP address.
Responder Mode: When enabled, the router will not initiate
negotiation with peers.
Local Identity: Specifies the identifier sent to the remote
host during phase 1 negotiation. If left blank it will default
to the IP address of the WAN connection. Currently we
only support identifiers in the form of an IP address, a
user-fully qualified domain name (user@mydomain.com) or
just a fully qualified domain name (www.mydomain.com).
If the remote side of the tunnel is configured to expect
an identifier, then both must match in order for the negotiation to succeed. If NAT-T is being used, a single word
(instead of an address) can be used if a DynDNS connection is not being used.
Remote Identity: Specifies the identifier we expect to receive from the remote host during phase 1 negotiation.
If no identifier is defined then no verification of the remote peer’s identification will be done. Currently we only
support identifiers in the form of an IP address, a user-fully qualified domain name (user@mydomain.com) or just
a fully qualified domain name (www.mydomain.com). If left blank we will default to the IP address of the WAN
connection. If NAT-T is being used, a single word (instead of an address) can be used if a DynDNS connection is not
being used.
Authentication Mode: Select from Pre-Shared Key and Certificate. Pre-Shared Key is used when there is a single key
common to both ends of the VPN. Certificate requires the creation of a set of certificates and a private key that can
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be uploaded to the router. Select Enable Certificate Support in the Global VPN Settings section to upload a single set
of certificates for the router to use.
Pre-Shared Key: Create a password or key. The routers on both sides of the tunnel must use this same key.
Mode: Select from Tunnel, Transport or VTI-Tunnel. Tunnel Mode is used for protecting traffic between different
networks, when traffic must pass through an intermediate, untrusted network. Transport Mode is used for end-toend communications (for example, for communications between a client and a server). VTI Tunnel creates a virtual
tunnel interface with a specified virtual IP address. This interface can then be added to the zone firewall.
Initiation Mode: Always On or On Demand. Always On is used if you want the tunnel to initiate the tunnel connection
whenever the WAN becomes available. Select On Demand
if you want the tunnel to initiate a connection if and only
if there is data traffic bound for the remote side of the
tunnel.
Tunnel Enabled: Enabled or Disabled.
Add/Edit Tunnel – Local Gateway
IP Version: Select IPv4 or IPv6.
WAN Binding: WAN Binding is an optional parameter used
to configure the VPN tunnel to ONLY operate when the
specified WAN device(s) are available and connected. An
example use case is when there is a router with both a
primary and failover WAN device and the tunnel should
only be used when the system has failed over to the
backup connection.
Make a selection for “When,” “Condition,” and “Value” to create a WAN Binding. The condition will be in the form of
these examples:
When
Condition
Value
Port
Is
USB Port 1
Type
Is not
WiMax
•
When:
•
•
•
•
•
•
•
•
•
Port – Select by the physical port on the router that you are plugging the modem into (e.g., “USB Port
2”).
Manufacturer – Select by the modem manufacturer (e.g., “Cradlepoint Inc.”).
Model – Set your rule according to the specific model of modem.
Type – Select by type of Internet source (Ethernet, LTE, Modem, Wireless as WAN, WiMAX).
Serial Number – Select a 3G or LTE modem by the serial number.
MAC Address – Select a WiMAX modem by MAC Address.
Unique ID – Select by ID. This is generated by the router and displayed when the device is connected to
the router.
Condition: Select “is,” “is not,” “starts with,” “contains,” or “ends with” to create your condition’s statement.
Value: If the correct values are available, select from the dropdown list. You may need to manually input the
value.
Invert Binding: Advanced option that inverts the meaning of WAN Binding to only establish this tunnel when the
specified WAN Binding device(s) are NOT connected.
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Add/Edit Tunnel – Local Networks
IP Version: Select IPv4 or IPv6.
The Network Address and the Netmask define what local devices have access to or can be accessed from the VPN
tunnel.
NOTE: the local network IP address MUST be different from the remote network IP address.
Optionally: A Port can be defined that will limit the traffic going through the VPN tunnel to only that port. If the
field is left blank, any port will be accepted by the tunnel.
Add/Edit Tunnel – Remote Gateway
Gateway: This value can be any of the following: an IPv4
address, an IPv6 address, or a fully qualified name in
the form of “host.domain.com” (DNS names are caseinsensitive, so only lower case letters are allowed). It
is recommended that you use a dynamic DNS hostname
instead of the static IP address – by using the dynamic
DNS hostname, updates of the remote WAN IP are
compensated for while connecting to a VPN tunnel.
Add/Edit Tunnel – Remote Networks
The Network Address and the Netmask define the
remote network address range that local devices will
have access to via the VPN tunnel.
NOTE: the remote network IP address MUST be different
from the local network IP address.
Optionally: A Port can be defined that will limit the traffic going through the VPN tunnel to only that port. If the
field is left blank, any port will be accepted by the tunnel.
Add/Edit Tunnel – IKE Phase 1
IKE security has two phases, phase 1 and phase 2. You have the ability to distinctly configure each phase, but the
default settings will be sufficient for most users.
To set up a tunnel with a remote site, you need to match your tunnel’s IKE negotiation parameters with the remote
site. By selecting several encryption, hash, and DH group options, you improve your chances for a successful
tunnel negotiation. For greatest compatibility, select
all options; for greatest security, select only the most
secure options that your devices support.
Exchange Mode: The IKE protocol has two modes
of negotiating phase 1 – Main (also called Identity
Protection) and Aggressive.
•
•
In Main mode, IKE separates the key information
from the identities, allowing for the identities of
peers to be secure at the expense of extra packet
exchanges.
In Aggressive mode, IKE tries to combine as much
information into fewer packets while maintaining
security. Aggressive mode is slightly faster but less
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secure.
Because it has better security, Main mode is recommended for most users.
Key Lifetime: The lifetime of the generated keys of phase 1 of the IPsec negotiation from IKE. After the time has
expired, IKE will renegotiate a new set of phase 1 keys.
Encryption, Hash, and DH Groups
Each IKE exchange uses one encryption algorithm, one hash function, and one DH group to make a secure exchange.
Encryption: Used to encrypt messages sent and received by IPsec.
•
•
•
•
AES 128
AES 256
DES
3DES
Hash: Used to compare, authenticate, and validate that data across the VPN arrives in its intended form and to
derive keys used by IPSec.
•
•
•
•
•
MD5
SHA1
SHA2 256
SHA2 384
SHA2 512
Note that some Encryption/Hash combinations (e.g., 3DES with SHA2 384/512) are computationally expensive,
impacting WAN performance. AES is as strong an encryption and performs much better than 3DES.
DH Groups: The DH (Diffie-Hellman) Group is a property of IKE and is used to determine the length of prime numbers
associated with key generation. The strength of the key generated is partially determined by the strength of the DH
Group. Group 5, for instance, has greater strength than Group 2.
•
•
•
Group 1: 768-bit key
Group 2: 1024-bit key
Group 5: 1536-bit key
In IKE Phase 1 you can only select one DH group if you are using Aggressive exchange mode.
By default, all the algorithms (encryption, hash, and DH groups) supported by the device are checked, which means
they are allowed for any given exchange. Deselect these options to limit which algorithms will be accepted. Be sure
to check that the router (or similar device) at the other end of the tunnel has matching algorithms.
The algorithms are listed in order by priority. You can reorder this priority list by clicking and dragging algorithms up
or down. Any selected algorithm may be used for IKE exchange, but the algorithms on the top of the list are more
likely to be used more often.
Add/Edit Tunnel – IKE Phase 2
Perfect Forward Secrecy (PFS): Enabling this feature will require IKE to generate a new set of keys in phase 2 rather
than using the same key generated in phase 1. Additionally, with this option enabled the new keys generated in
phase 2 are exchanged in an encrypted session. Enabling this feature affords the policy greater security.
Key Lifetime: The lifetime of the generated keys of phase 2 of the IPsec negotiation from IKE. After the time has
expired, IKE will renegotiate a new set of phase 2 keys.
Phase 2 has the same selection of Encryption and DH Groups as phase 1, but you are restricted to only one DH
Group. Phase 2 and phase 1 selections do not have to match. For the Hash selection an added value of SHA 256_128
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(128-bit truncation) is avaliable. The original specification and the Cradlepoint default is 96-bit truncation, but
RFC4868 requires 128-bit. A VPN to newer Cisco or Juniper devices will typically require 128-bit.
Add/Edit Tunnel – Dead Peer Detection
Dead Peer Detection (DPD) defines how the router will detect when one end of the IPsec session loses connection
while a policy is in use.
Connection Idle Time: Configure how long the router
will allow an IPsec session to be idle before beginning
to send Dead Peer Detection (DPD) packets to the
peer machine. (Default: 30 seconds. Range: 10 – 3600
seconds.)
Request Frequency allows you to adjust the delay
between these DPD packets. (Default: 15 seconds.
Range: 2 – 30 seconds.)
Maximum Requests: Specify how many requests to
send at the selected time interval before the tunnel is
considered dead. (Default: 5. Range: 2 – 10.)
Failback Retry Period: If you have VPN tunnel failover/
failback enabled (see below), set the time period
between each check on the primary network after failover. (Default: 10 seconds. Range: 5 – 60 seconds.)
Failover Tunnel and Failback Tunnel: Use these settings to create two tunnels – one as the primary tunnel and one as
the backup tunnel. To configure tunnel failover/failback, complete the following steps:
1. Create two tunnels: one for primary and one for backup. Make sure that both tunnels have the same Remote
Network and that both have Dead Peer Detection enabled.
2. Choose one to be the primary tunnel. Open the editor for this tunnel and make sure Tunnel Enabled is
selected. Then go to the Dead Peer Detection page. Under Failover Tunnel select the other tunnel you have
created.
3. Open the editor for the failover tunnel. Make sure Tunnel Enabled is not selected. On the Dead Peer
Detection page, set the Failback Tunnel to your primary tunnel.
Global VPN Settings
These settings apply to all configured VPN tunnels.
Enable VPN Service: Enabling VPN Service will allow you to
load a certificate for VPN to the router.
Certificate Name: Select the Certificate Name.
IKE / ISAKMP Port: Internet Key Exchange / Internet Security
Association and Key Management Protocol port. (Default:
500. This is a standard VPN port that usually does not need
to be changed.)
IKE / ISAKMP NAT-T Port: Internet Key Exchange / Internet
Security Association and Key Management Protocol network
address translation traversal port. (Default: 4500. This is a
standard VPN NAT-T port that usually does not need to be changed.)
NAT-T KeepAlive Interval: Number of seconds between sending NAT-T packets to keep the tunnel alive if no other
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traffic is being sent. (Default: 20 seconds. Range: 0-3600 seconds. 20 seconds will be sufficient in almost all cases.)
Tunnel Connect Retry: Number of seconds between connection attempts. (Default: 30 seconds. Range: 10-255
seconds. 30 seconds will be sufficient in almost all cases.)
OPEN VPN
OpenVPN is an open source software application that implements virtual private network (VPN) techniques for
creating secure point-to-point or site-to-site connections in routed or bridged configurations and remote access
facilities.
NOTE: OpenVPN requires a feature license not included with ECM Prime. Go to SYSTEM > Administration > Feature
Licenses to enable this feature.
Once you have a valid feature license, click Add to create a new OpenVPN tunnel. Click Edit to make changes to an
existing tunnel.
Add/Edit Tunnel – General
• Tunnel Name – Enter a name to uniquely
identify this tunnel
• Tunnel Mode – Select which mode this tunnel
endpoint is required to be. Choose from the
following:
•
•
•
Device Type - Select between Routed (TUN) or
Bridged (TAP) virtual device.
•
•
•
•
•
•
•
•
•
•
•
•
Client
Server
Routed creates an interface that can
be used in the Zone Firewall and is fully
routable.
Bridged creates a network interface that
can be assigned to a LAN under the Local
Networks configuration. This interface is
managed through the assigned LAN device.
Local Endpoint - Enter the IP Address of the LNS
(tunnel server) peer
Local Netmask – Enter the Netmask of the LNS (tunnel server) peer
Remote Endpoint – Enter the IP Address of the LNS (tunnel server) peer
Remote Netmask – Enter the Netmask of the LNS (tunnel server) peer
Support IPv6 Tunnels – Allow IPv6 traffic to be forwarded over this tunnel. If you select this option, also input
an IPv6 Tunnel Address and Tunnel Prefix Length for IPv6
Tunnel Protocol – Choose UDP or TCP
Port – Specify the port if desired
Ping – (Displays if the Configuration Mode is Advanced) If no packets have been sent in the amount of time
entered, a ping is sent to the remote endpoint
Ping Restart – (Displays if the Configuration Mode is Advanced) If no pings have been received in the amount of
time entered, OpenVPN restarts the tunnel
Tunnel Enabled – Click to enable/disable this tunnel
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Add/Edit Tunnel – Security
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•
•
•
Cipher – Encrypt packets with the selected algorithm. The default is BF-CBC, an abbreviation for Blowfish in
Cipher Block Chaining mode. Blowfish has the advantages of being fast, very secure, and allowing key sizes
of up to 448 bits. Blowfish is designed to be used in
situations where keys are changed infrequently. OpenVPN
supports the CBC, CFB, and OFB cipher modes, however CBC
is recommended and CFB and OFB should be considered
advanced modes.
Auth Algorithm – Authenticate packets with HMAC using
message digest algorithm alg. (The default is SHA1). HMAC
is a commonly used message authentication algorithm
(MAC) that uses a data string, a secure hash algorithm, and
a key, to produce a digital signature.
Verify peer certificate — Verifies that peer certificate
was signed with RFC3280 TLS rules set in key usage and
extended key usage. This helps to prevent specific man-inthe-middle attacks.
TLS-Authentication – In client/server mode: adds an
additional layer of HMAC authentication on top of the tls
control channel to protect against DoS attacks. In point-topoint mode: encrypts the communication using a static key. These keys must match on each endpoint.
Add/Edit Tunnel – Remote Servers
Create a list of remote server connections to connect to. OpenVPN will try to connect to each host in the list. If
a disconnect occurs from a given server, the next server will be tried in a round-robin fashion.
•
•
•
Host – IP address of the remote server
Port – Specify the port if desired
Protocol – Select UDP or TCP
Add/Edit Tunnel – Routes
Add or remove the routes that will be used to direct packets through the tunnel.
•
•
Network Address
Netmask
Generate Client Configuration
The Generate Client Configuration button can be used to generate client configurations for OpenVPN tunnels
configured in Server mode. An .ovpn file will be created that can be imported to a variety of OpenVPN client devices
(Android, iOS, Windows). If the private key for the server’s certificate authority is known, a client certificate can be
generated; otherwise one can be selected.
GRE
Generic Routing Encapsulation (GRE) tunnels can be used to create a connection between two private networks.
Most Cradlepoint routers are enabled for both GRE and VPN tunnels. GRE tunnels are simpler to configure and more
flexible for different kinds of packet exchanges, but VPN tunnels are much more secure.
In order to set up a tunnel you must configure the following:
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Local Network and Remote Network addresses for the “Glue Network,” the network that is created by the
administrator that serves as the “glue” between the networks of the tunnel. Each address must be a different
IP address from the same private network, and these addresses together form the endpoints of the tunnel.
Remote Gateway, the public facing WAN IP address that the local gateway is going to connect to.
Routes that allow you to configure what network traffic from local host(s) will be allowed through the tunnel.
Optionally, you might also want to enable the tunnel Keep Alive feature to monitor the status of a tunnel and more
accurately determine if the tunnel is alive or not.
Click Add to configure a new GRE tunnel; click Edit to make changes to an existing tunnel.
Add/Edit Tunnel – General
Tunnel Name: Give the tunnel a name that
uniquely identifies it.
Tunnel Key: Enables an ID key for a GRE
tunnel, which can be used as an identifier
for mGRE (Multipoint GRE).
Local Network: This is the local side of the
“Glue Network,” a network created by the
administrator to form the tunnel. The user
creates the IP address entered here. It must
be different from the IP addresses of the
networks it is gluing together. Choose any
private IP address from the following three
ranges that doesn’t match either network:
•
•
•
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
Remote Network: This is the remote side of
the “Glue Network.” Again, the user must
create an IP address that is distinct from the IP addresses of the networks that are being glued together.
The Remote Network and Local Network values will be flipped when inputted for the other side of the tunnel
configuration.
Subnet Mask: This is the subnet mask for the Glue Network. The Local and Remote Network addresses must fit with
this mask. 255.255.255.0 is a logical choice for most users.
Remote Gateway: This is the public facing, WAN-side IP address of the network to which the local gateway is going
to connect.
TTL: Set the Time to Live (TTL), or hop limit, for the GRE tunnel.
MTU: Set the maximum transmission unit (MTU) for the GRE tunnel.
WAN Binding: WAN Binding is an optional parameter used to configure the GRE tunnel to ONLY operate when the
specified WAN device(s) are available and connected. An example use case is when there is a router with both a
primary and failover WAN device and the tunnel should only be used when the system has failed over to the backup
connection.
Make a selection for “When,” “Condition,” and “Value” to create a WAN Binding. The condition will be in the form of
these examples:
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When
Condition
Value
Port
Is
USB Port 1
Type
Is not
WiMax
•
When:
• Port – Select by the physical port on the router into which you are plugging the modem (e.g., “USB Port 2”).
• Manufacturer – Select by the modem manufacturer (e.g., “Cradlepoint Inc.”)
• Model – Set your rule according to the specific model of modem
• Type – Select by type of Internet source (Ethernet, LTE, Modem, Wireless as WAN, WiMAX)
• Serial Number – Select a 3G or LTE modem by the serial number
• MAC Address – Select a WiMAX modem by MAC Address
• Unique ID – Select by ID. This is generated by the router and displayed when the device is connected to the
router.
•
•
Condition: Select “is,” “is not,” “starts with,” “contains,” or “ends with” to create your condition’s statement.
Value: If the correct values are available, select from the dropdown list. You may need to manually input the
value.
Invert WAN Binding: Advanced option that inverts the meaning of WAN Binding to only establish this tunnel when
the specified WAN Binding device(s) are NOT connected.
Tunnel Enabled: Select to activate the tunnel.
Add/Edit Tunnel – Routes
Adding routes allows you to configure what types of network traffic from the local host or hosts will be allowed
through the tunnel.
Click Add Route to configure a new route. You will need to input the following information, defined by the remote
network:
•
•
Network Address – This is the network address that is the destination of the route. This should be set to the
network address at the remote side of the tunnel.
Netmask – This is the corresponding subnet mask of the network being defined (Default: 255.255.255.0).
You can set the tunnel to connect to a range of IP addresses or to a single IP address. For example, you could
input 192.168.0.0 and 255.255.255.0 to connect your tunnel to all the addresses of the remote network in the
192.168.0.x range. Alternatively, you could select a single address by inputting that address along with a Netmask
of 255.255.255.255.
Add/Edit Tunnel – Keep Alive
GRE keep-alive packets can be enabled to be sent through the tunnel in order to monitor the status of the tunnel
and more accurately determine if the tunnel is alive or not.
GRE keep-alive packets may be sent from both sides of a tunnel, or from just one side.
Enabled: Select to enable GRE Keep Alive to continually send keep-alive packets to the remote peer.
Rate: Choose the length of time in seconds for each check (Default: 10 seconds. Range: 2 – 3600 seconds).
Retry: Select the number of attempts before the GRE tunnel is considered down or up (Default: 3. Range: 1 – 255).
Failover Tunnel and Failback Tunnel: Use these settings to create two tunnels – one as the primary tunnel and one as
the backup tunnel. To configure tunnel failover/failback, complete the following steps:
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1. Create two tunnels: one for primary and one
for backup. Make sure both tunnels have
Keep Alive enabled.
2. Choose one to be the primary tunnel. Open
the editor for this tunnel and make sure
Tunnel Enabled is selected. Then go to the
Keep Alive page. Under Failover Tunnel select
the other tunnel you have created.
3. Open the editor for the failover tunnel. Make
sure Tunnel Enabled is not selected. On the
Keep Alive page, set the Failback Tunnel to
your primary tunnel.
NEMO
Network Mobility (NEMO) is an Internet standards track protocol defined in RFC 5177. The protocol allows session
continuity for every node in a mobile network as the network moves.
NOTE: NEMO requires a feature license not included with ECM Prime. Go to SYSTEM > Administration > Feature
Licenses to enable this feature.
NEMO requires a service provider, e.g. Verizon Wireless Private Network with DMNR (Dynamic Mobile Network
Routing). Your NEMO service provider will define many of the settings for your NEMO configuration.
Once you have a NEMO service provider and a valid feature license, add networks to the Networks Routed by NEMO
section by first clicking Add. In the popup window, input:
•
•
Network Address - This is the network address that is the destination of the route. This should be set to the
network address at the remote side of the tunnel.
Netmask - This is the corresponding subnet
mask of the network being defined (Default:
255.255.255.0).
The Network Address and Netmask, or subnet
mask, together define a range of IP addresses
that comprise the local network you want
associated with the NEMO settings.
Network Mobility (NEMO) Settings
Enbable: Enable NEMO.
WAN: Select the WAN(s) to use for the NEMO
connection. An expression such as “Unique ID is
(any)” will allow NEMO to operate on any WAN,
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whereas “Type is LTE” will limit NEMO operation to the WAN(s) provided by any connected LTE device(s).
With WAN: Register the NEMO connection simultaneous with its specified WAN connection becoming available. If not
checked, will only register the NEMO connection when needed.
Home IP Address and Home Netmask – These may be provided by your NEMO service provider. The IP address is a
placeholder, “dummy” address; any IP address can be used (1.2.3.4 is common).
Home Agent IP Address, Home Agent Password, and Home Agent SPI – Your home agent will be defined by your
NEMO service provider.
Renew Registration – The NEMO network regularly re-registers with the home agent (e.g., every 30 seconds).
Specify the number of seconds between each check-in.
MTU – Override the maximum transmission unit (MTU) of the NEMO tunnel. The TCP MSS (maximum segment size) is
automatically derived from the MTU. Leave blank to rely on Path MTU Discovery.
L2TP
Layer 2 Tunneling Protocol (L2TP) tunnels can be used to create a connection between two private networks.
NOTE: L2TP Tunnels require a feature license not included with ECM Prime. Go to SYSTEM > Administration > Feature
Licenses to enable this feature.
Once you have a valid feature license, click **Add** to create a new L2TP tunnel. Click **Edit** to make changes to an
existing tunnel.
Add/Edit Tunnel – General
•
•
•
•
•
Tunnel Name – Enter a name to uniquely
identify this tunnel
LNS address – Enter the IP Address of the LNS
(tunnel server) peer
MTU – Set the maximum transmission unit
(MTU) for the L2TP tunnel
MRU – Set the maximum receive unit (MRU) to
request from the tunnel peer. The MRU is very
similar to the MTU: MTU is for packets sent and
MRU is for packets received
Tunnel Enabled – Click to enable/disable this
tunnel. Default: Enabled.
Authentication
More authentication options and overrides are
available in the next section.
•
•
Username – Username for user-specific
authorization. Leave blank to disable.
Password – Shared secret (or password) used to authenticate the associated Local and Remote names.
Redial
•
Enabled – When this is selected, the tunnel will attempt to reconnect if disconnected.
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Add/Edit Tunnel – Authentication
•
•
•
Remote Name – Authorization name specified
by and to the remote system as its identity,
sometimes a username or hostname. Leave
blank to match any.
Local Name – Authorization name specified by
and to the remote system as the local system
identity; sometimes a username or hostname.
Leave blank to match any.
Secret – Shared secret (or password) used to
authenticate the associated Local and Remote
names.
Overrides
Override Authentication methods/parameters. With
methods set to Allow the two ends of the tunnel
can negotiate a common scheme. Sometimes this
negotiation fails, or the implementation on one
end is incompatible with the other. To solve those
authentication issues, enable the overrides as
needed.
•
•
•
•
Authentication – Username for user-specific authorization. Leave blank to disable.
CHAP – Choose from Allowed, Refused, or Required.
PAP – Choose from Allowed, Refused, or Required.
Name – Override names used to authenticate the router. Leave empty to use the default.
Add/Edit Tunnel – Routes
Typically specific routes are unnecessary, but they can be added in this section if needed. You can add or remove
routes to be used to funnel packets through the tunnel.
•
•
Network Address – This is the network address that is the destination of the route. This should be set to the
network address at the remote side of the tunnel.
Netmask – This is the corresponding subnet mask of the network being defined.
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ROUTING
STATIC ROUTES
Add a new static route to the IP routing table or edit/remove an existing route.
Static routes are used in networks with more than one layer, such as when there is a
network within a network so that packet destinations are hidden behind an additional
router. Adding a static route is a way of telling the router about an additional step
that packets will need to take to reach their destination.
Click Add to create a new static route.
IP Version: Select IPv4 or IPv6. Depending on your selection, you have different
options for defining the address range.
IP/Network Address or IPv6 Address: The IP address of the target network or host.
The IPv6 address field includes CIDR notation to declare a range of addresses.
Netmask/Prefix: The Netmask, along with the IPv4 address, defines the network the
computer belongs to and which other IP addresses the computer can see in the same
LAN. An IP address of 192.168.0.1 along with a Netmask of 255.255.255.0 defines a network with 256 available IP
addresses from 192.168.0.0 to 192.168.0.255.
Gateway or IPv6 Gateway: Specifies the next hop to be taken if this
route is used. A gateway of 0.0.0.0 implies there is no next hop, and the
IP address matched is directly connected to the router on the interface
specified: LAN or WAN.
Device: Select the network interface from the dropdown menu (e.g.
ethernet-wan). You can use this instead of defining the IP address,
especially in cases when the IP address is changing.
Metric: Set the numerical priority of the route. Lower numbers have
higher priority.
Allow Network Access: (Default: Deselected.) Some static routes will
need an IP Filter Rule via the Firewall to allow packets through the route
without being blocked. Selecting this option automatically creates this IP
Filter Rule. If the IP/Network Address falls outside the LAN IP range, you
probably need to select this option.
Distribute: Allow this static route to be distributed via a routing protocol (BGP, OSPF, RIP, RIPng).
POLICY ROUTING
Policy routing allows for the addition of routes which are only evaluated
when a certain set of conditions match. The evaluation occurs before
the main system routes and can override the primary route table. If no
policy route is matched, the lookup will fall back on the primary route
table instead.
Route Policies: Route Policies define a policy to route table mapping.
Any traffic matched by the policy will be routed according to the
specified route table. If no policy or no route is matched, the lookup will
use the primary route table instead. To add a route policy, click Add.
•
IP Version: Select the IP protocol version.
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Source IP/Network Address
Source Netmask/Prefix
Destination IP/Network Address
Destination Netmask/Prefix
Incoming Device: Select the incoming device upon which this policy
will match. (optional)
Table: Select the route table to use for routing when this policy is
matched.
Route Tables: Static route tables to be used in policy route lookups.
In order for route tables defined here to take effect, a corresponding Route Policy must be created. Note that
route tables defined here are not available for use in dynamic routing
protocols. To add a route, click Add.
•
•
•
•
•
•
•
IP Version: Select the IP protocol version.
IP/Network Address
Netmask/Prefix
Gateway
Device: Select the interface or enter null0 to install a black hole
route.
Metric: Set the route metric.
Allow Network Access: Some static routes will need an IP Filter Rule added to allow packets to route without
being blocked by the firewall. Clicking the check box will automatically add this rule for you.
ROUTE FILTERS
Common route filters may be used by any of the routing protocols. When shown in selection UI, filter names are
prepended with a label to identify the type, i.e. al:AccessListName, pl:PrefixListName, and rm:RouteMapName. Filter
names must be unique across all filters, common and protocol-specific.
Route filter entries are processed in the order in which they appear in the grid. A match will apply the action (permit
or deny) specified for the entry and processing will stop. If a filter is referenced and no match is found, the route is
denied.
Access List: Allows packet filtering by IP address.
Prefix List: Works the same as an access list with the addition
of filtering by prefix length. If the IP Network matches, the filter
will match if the prefix length is less than or equal to the ‘le’
value, or greater than or equal to the ‘ge’ value. ‘le’ and ‘ge’ are
optional, if both are omitted the prefix list acts as an access list.
Route Map: Provides a richer set of match conditions for packet
filtering than access or prefix lists, and allows policy to be
applied to a route via set actions.
•
•
•
•
Description: Displayed to help identify the route map.
Permit: Checking Permit will carry out the Set Actions if the
Match Conditions are met, and permit the route. Clearing
Permit will deny the route if the Match Conditions are met.
Match Conditions: A set of conditions that define a match.
Set Actions: A set of actions that are triggered by a match.
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Certain match conditions and set actions are protocol-specific.
Referencing a protocol-specific route map from an incompatible
protocol will cause errors during operation that prevent the
routing protocol from starting.
•
•
OSPF-specific: metric-type.
BGP-specific: as-path, weight, comm-list, local-preference,
community, ext community.
A community is identified by a 32-bit value (e.g. 1234567890)
usually expressed as two 16-bit values separated by a colon
(e.g. 18838:722). A received or well-known community can be
referenced by its number (or number pair), while defining a
community list allows naming and refering to it by name.
Note certain well-known communities can be used by name
without definition: no-advertise (never advertise these routes),
no-export (don’t advertise beyond confederation boundary),
local-AS (don’t advertise to external peers), internet (advertise
to everyone), and none (used to clear any community associated
with a route).
BGP route filters are only used by the BGP protocol. Access lists
are prepended with ‘fl:’ when shown in selection UI. Community
lists are prepended with ‘cl:’. Filter names must be unique across
all filters, common and protocol-specific.
Route filter entries are processed in the order in which they
appear in the grid. A match will apply the action (permit or deny)
specified for the entry and processing will stop. If a filter is
referenced and no match is found, the route is denied.
Access List: The ip as-path access-list allows filtering by BGP as-path. The as-path value can be specified as a regular
expression (regex).
Community List: Allows filtering by community. In essence a community is a label which is attached to routes learned
from that community. Then that community or label can be used to select which policy(s) should be applied to those
routes.
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BGP
The latest version of BGP (Border Gateway Protocol) is version 4. BGP-4 is one of the Exterior Gateway Protocols
and de facto standard of Inter Domain routing protocol. BGP-4 is described in RFC1771, A Border Gateway Protocol 4
(BGP-4). BGP is a distance vector routing protocol, and the
AS-Path framework provides distance vector metric and
loop detection to BGP RFC1930.
BGP Editor
•
Enabled: Click to enable/disable the policy. (Default:
enabled).
•
•
Name: Unique name of the policy.
Router-ID: This sets the router-ID of the BGP process.
The router-ID may be an IP address of the router, but
need not be – it can be any arbitrary 32-bit number.
However it *MUST* be unique within the entire BGP
domain to the BGP speaker: bad things will happen if
multiple BGP speakers are configured with the same router-ID.
Cluster ID: Specify the cluster ID, used if the BGP cluster has more than one route reflector.
ASN: The AS (Autonomous System) number is one of the essential elements of BGP.
View Name: Specify a view to exchange BGP routing information without adding to the kernel routing table.
Distance: The Administrative Distance can be specified for each of External (EBGP), Internal (IBGP) and Local
routes, respectively. Defaults of 20, 200 and 200 will apply for any unspecified distance if any distance is
specified.
Maximum Paths: Maximum Paths can be set greater than 1 to allow multipath routing. This setting limits the
number of paths; resources will be allocated to the limit specified whether or not all paths are used. The first
field sets a limit for both EBGP and IBGP. If desired, a different limit can be applied just to IBGP using the second
field.
Multipath Relax: Select “relax” to allow multi-path routing to different ASNs.
•
•
•
•
•
•
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Timers Keepalive/Hold: Keepalive interval is the time between keepalive messages sent to peers. Hold time is
the timeout after the last keepalive message until the peer is declared dead. The Keepalive interval must be set
in order to set the Hold time. All times are in seconds from 1 to 65535. Set to 0 or empty to disable (default).
Networks Associated with ASN or IPv6 Networks Associated with ASN: To configure a BGP router, you need an AS
number. An AS number is an identification of autonomous system. BGP protocol uses the AS number for detecting
whether the BGP connection is internal one or external one. Use the IPv4 address and netmask or IPv6 address with
a CIDR notation prefix length to define the address range.
Neighbor Options or IPv6 Neighbor Options: Creates a new neighbor identified by remote ASN and IP address.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Peer Group: Optionally specify a peer group for this neighbor. You can Bind to an existing peer group or Define
a new one. A neighbor will inherit the properties
from the peer group to which it is bound.
Properties specified in a neighbor will override
inherited properties.
IP Address: The IP address of the neighbor. Not
specified if this is a peer group definition.
Port: Specify port.
Remote ASN: Enter the ASN of the remote AS.
The AS (Autonomous System) number is one of
the essential elements of BGP. BGP is a distance
vector routing protocol, and the AS-Path
framework provides distance vector metric and
loop detection to BGP. RFC1930.
Weight: Assign a weight to a neighbor connection.
Maximum Prefix: Specify the maximum number
of prefixes that a BGP routing process will accept
from the specified peer.
Password: Enable message digest5 (MD5)
authentication on a TCP connection between BGP
peers. The same password must be used on both
peers.
Update Source: Specify the IPv4 source address or
interface name to use for the BGP session to this
neighbor.
Default Originate: Allow the local router to send
the default route (0.0.0.0) to a neighbor for use
as a default route. Optionally, a route map can be
specified to conditionally inject the default route.
Don’t Send Community: Unless this option is
selected, any defined communities attributes will
be sent to the BGP neighbor.
eBGP Multihop: Accept and attempt BGP
connections to external peers residing on networks that are not directly connected. Mutually exclusive with TTL
Security. Optionally specify Time To Live from 1 to 255 hops.
TTL Security: Specify the number of hops to reach eBGP neighbors. Mutually exclusive with eBGP Multihop.
Next Hop Self: Configure the router as the next hop for a BGP-speaking neighbor or peer group if it is learned
via eBGP. Select All to also apply this setting to routes learned via iBGP.
Local AS Number: Enter the AS Number used locally as this neighbor’s prefix. It is prepended to the received AS_
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PATH when receiving routing updates from the peer, and prepended to the outgoing AS_PATH when transmitting
local routes to the peer. Check No Prepend to not prepend the local AS Number to either the received or
outgoing AS_PATH. Check Replace AS to prepend the local AS Number to just the outgoing AS_PATH.
Distribute-list In/Out: Specify a distribute-list for the peer in either or both directions. Lists are chosen from
the collection of access lists and prefix lists defined in Route Filters, Common tab. Access list and prefix list
names are prepended with ‘al’ and ‘pl’, respectively.
Filter-list In/Out: Filter this neighbor’s incoming and/or outgoing advertisements according to the specified aspath access list(s). Lists are chosen from the collection of as-path access lists defined in Route Filters, BGP tab.
Prefix-list In/Out: Filter this neighbor’s incoming and/or outgoing advertisements according to the specified
prefix list(s). Lists are chosen from the collection of prefix lists defined in Route Filters, Common tab.
Route Map In/Out: Apply a route map to incoming and/or outgoing routes. Maps are chosen from the collection
of route maps defined in Route Filters, Common tab.
Route Reflector Client: Configures the router as a BGP route reflector and configures the neighbor as its client.
Capability Negotiation: Configure capability negotiation with the remote peer. Select Strict to completely match
capabilities. Select Disable to suppress sending a negotiation message to peers that are not configured as IPv4
unicast. Select Override to ignore the remote peer’s capability value and use the local value instead.
Soft Reconfiguration: Configure the router to store updates.
Advertisement Interval: Configure the interval for BGP routing updates, in seconds from 0 to 600.
Timers Keepalive/Hold: Keepalive interval is the time between keepalive messages sent to peers. Hold time is
the timeout after the last keepalive message until the peer is declared dead. The Keepalive interval must be set
in order to set the Hold time. All times are in seconds from 1 to 65535. Set to 0 or empty to disable (default).
Redistribute Routes: Redistribute routes of the specified protocol or kind into BGP, with the metric type and metric
set if specified, filtering the routes using the given route map if specified. Redistributed routes may also be filtered
with distribute lists.
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Type: The type is the source of the route. Select from: Main, Connected, Static, RIP, and OSPF.
Metric: Numerical priority of the route.
Route Map: Route maps provide a means to filter and/or apply actions to routes, allowing policies to be applied
to routes.
OSPF
OSPF (Open Shortest Path First) version 2 is a routing protocol described in RFC2328, OSPF Version 2. OSPF is an
IGP (Interior Gateway Protocol). Compared with RIP, OSPF can provide more scalable network support and faster
convergence times. OSPF is widely used in large networks such as ISP (Internet Service Provider) backbone and
enterprise networks. Click Add to add an OSPF router.
General
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Enable: Enable and disable the routing protocol
policy.
Router ID: OSPF routers are identified by a unique
ID which must be a dotted quad (like an IP address).
This ID MUST be unique within the entire OSPF
domain - errors will happen if multiple OSPF speakers
are configured with the same router-ID.
ABR Type: The OSPF standard does not allow an ABR
to consider routes through connected non-backbone
areas. Relaxed (default) relaxes this restriction and
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will consider routes through non-backbone areas if the backbone area is down. Standard respects the OSPF
standard regardless if the backbone area is down. Shortcut will always route through the best path even if it
does not go through the backbone area. When this is set, shortcut can be enabled/disabled on a per area basis.
Flags: RFC 1583 Compatibility uses the predecessor standard RFC 1583 path preference algorithm. This typically
is NOT set. Opaque capability enables forwarding Opaque LSA extensions described in RFC 5250.
Max Metric: Set this router to broadcast max (infinite-distance) metric. Essentially broadcasting that this
router is unreachable.
Passive Interface Default: By default, any interface that controls a defined OSPF network will send link-state
advertisements. Set Passive Interface Default to allow only interfaces configured under Interfaces to send linkstate advertisements.
Refresh Timer: Sets the OSPF LSA refresh timer. Default is 10 seconds.
Reference Bandwith (Mb/s): Sets the reference bandwidth for cost calculations. Link cost will automatically
scale in reference to this bandwidth unless explicitly overridden. The default is 100 Mb/s equal to cost of 1.
Note: this setting MUST be consistent across routers in the OSPF domain.
SPF Timers: Sets the shortest path first algorithm adaptive timers in milliseconds. Modifying these values
allows you to manage CPU usage when calculating SPF. Delay sets the initial delay. SPF calculations will always
be performed at least this many milliseconds apart. Consecutive SPF calculations will always be separated by at
least the Hold Time up to the Max Hold Time increasing by Max Hold Time for each consecutive calculation.
Interfaces
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Device: Select device interface.
Options: Set interface options. Passive means no
Hellos will be transmitted out this interface. MTU
Ignore disables MTU mismatch detection.
Network Type: Set the network type for this
interface.
Authentication: Set OSPF interface authentication.
Key sets the OSPF authentication key to a simple
password. After setting authentication key, all OSPF
packets are authenticated. The authentication key
has a maximum length of eight characters if using
plain text authentication and sixteen characters if
using message-digest authentication. Key ID enables
message-digest authentication. Leave this blank to enable plain text authentication. The Key ID identifies the
secret key used to create the message digest. This ID is part of the protocol and must be consistent across
routers on a link.
Cost: OSPF metric for this interface.
Transmit Delay: Link state transmit delay.
Priority: The router with the highest priority will be more eligible to become Designated Router. Setting this to
0 disables this router from participating in DR elections.
Intervals: Set hello intervals. Hello sets the number of seconds for the Hello Interval timer value. Setting this
value, Hello packets will be sent every timer value seconds. This value must be the same for all routers in the
area. The default value is 10 seconds. Dead sets the number of seconds for the Router Dead Interval timer
value used for Wait Timer and Inactivity Timer. This value must be the same for all routers attached an area.
The default value is 40 seconds. Retransmit sets the number of seconds between retransmitting lost link state
advertisements.
Sub-second Hellos: Enable sub-second Hellos and set the number of Hellos per second. When set, Dead Interval
is set to one second.
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Areas
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Area: Areas are identified by a unique ID which may
be a 32-bit unsigned integer or a dotted quad (like an
IP address).
Default Cost: Set the cost of default-summary LSAs
announced to stubby areas.
Options: Set options for this area. Stub indicates
that this area is a stub and no area router will
propagate routes external to OSPF and AS-External
LSAs (Type-5s) or ASBR-Summary LSAs (Type-4)
will be propagated into the area. Only Network-Summary (Type-3) and default-route summary advertisements
will be propagated. Not-So-Stubby indicates this area is Not-So-Stubby or NSSA. This is similar to a stubby
area except external routes are propagated as Type-7 LSAs. NSSA Type-7 NSSAs can optionally be configured
to be translated to Type-5 LSAs with the NSSA Translate option set. No Summary Prevents ABR from injecting
inter-area summaries into the specified stub or Not-So-Stubby area. Default routes will be injected as a type 3
summary LSA.
NSSA Type 7-to-5 Translation: Method of translating Type-7 LSAs to Type-5 when propagating external routes.
Via Election indicates this router is an NSSA Border Router but other border routers exist in the topology. It will
perform Type-7 to Type-5 translation unless another border router has Always set or is set to Via Election and
has a higher router-id. Always indicates this is an NSSA Border Router and must always perform Type-7 tp Type5 LSA translations. Never indicates that this router must never perform Type-7 to Type-5 LSA translations.
Shortcut: Enable or disable shortcuts through non-backbone areas. Default will shortcut only if the backbone
link is down. Requires that ABR Type be set to Shortcut.
Access-List Filter: Filter Type-3 summary LSAs to/from area using access lists. This is only applicable on ABR.
Prefix-List Filter: Filter Type-3 summary LSAs to/from area using prefix lists. This is only applicable on ABR.
Redistribute
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Default Originate: Enable broadcasting
default route. Always will cause
the default route (0.0.0.0/0) to be
broadcast even if it is not in the
routing table. Metric specifies the
metric of the default route. Metric
Type is the OSPF metric type (default
Type-2). Route Map specifies an optional route map to filter routes.
Default Metric: Specify the default metric for routes redistributed to OSPF. This can be overridden under the
Redistribute configuration.
Default Distance: Sets the default administrative distance for intra-area, inter-area and external routes.
Specific distances can be set under Distances. The default is 110.
Distances: Specify administrative distances for intra-area, inter-area, or external routes. This overrides the
value set in Default Distance.
RIP
RIP (Routing Information Protocol) is a widely deployed interior gateway protocol. RIP is a distance-vector protocol
based on the Bellman-Ford algorithms. As a distance-vector protocol, RIP sends updates from one router to its
neighbors periodically, allowing the convergence to a known topology. In each update, the distance to any given
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network will be broadcast to its neighboring router. The router supports RIP version 2 as described in RFC2453 and
RIP version 1 as described in RFC1058.
RIP Editor
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Name: Unique name of the policy.
Metric: RIP metric is a value for distance for the
network. Usually RIP increments the metric when
the network information is received. The metric for
redistributed routes is set to 1.
Protocol Version: RIP can be configured to send
either version 1 or version 2 packets. The default
is to send RIPv2 while accepting both RIPv1 and
RIPv2 (and replying with packets of the appropriate
version for REQUESTS / triggered updates).
Password: RIPv2 allows packets to be authenticated
via either an insecure plain text password, included
with the packet, or a more secure MD5 based HMAC
(keyed-Hashing for Message AuthentiCation). RIPv1 cannot be authenticated at all, so when authentication is
configured RIP will discard routing updates received via RIPv1 packets.
Plain text password: Select to use a plain text password instead of an MD5 HMAC. WARNING: A plain text
password is insecure.
Enabled: Click to enable/disable the policy. (Default: enabled.)
Timers: Update specifies the period at which the routing table is sent to all neighbors. Default is 30 seconds.
Timeout specifies the length of time that the route is valid. Default is 180 seconds. Garbage specifies the
garbage collection timer that triggers removal of the route from the routing table. Default is 120 seconds.
Offset list in: Offset-list adds the specified offset to the incoming and outgoing metric for routes matched by
the specified access-list. If the offset is 0, no action is taken.
Offset list out: Offset-list adds the specified offset to the incoming and outgoing metric for routes matched by
the specified access-list. If the offset is 0, no action is taken.
Networks: Set the RIP-enabled interfaces by network. RIP is enabled on the interfaces that have addresses within
the network range.
Interfaces: Enable RIP on a specific interface. Useful if the interface’s IP addresses are dynamic.
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Device: Select network interface device.
Send version: Select the RIP version that will be
sent on this interface, overriding the global setting.
Version can be 1 or 2, or 0 to select both.
Receive version: Select the RIP version that will
be accepted on this interface, overriding the global
setting. Version can be 1 or 2, or 0 to select both.
Passive: Select passive mode for the interface. In
passive mode, RIP routing updates are accepted by,
but not sent out of, the interface.
No split horizon: Disable the split horizon mechanism. Enabling prevents RIP from advertising routes over the
interface on which they were learned.
Distribute Access-list In/Out: Specify access-lists that filter the incoming and outgoing distribution of RIP
routes.
Distribute Prefix-list In/Out: Specify prefix-lists that filter the incoming and outgoing distribution of RIP routes.
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Neighbors: When a neighbor doesn’t understand multicast, this command is used to specify neighbors. In some
cases, not all routers will be able to understand multicasting, where packets are sent to a network or a group of
addresses. In a situation where a neighbor cannot process multicast packets, it is necessary to establish a direct link
between routers. The neighbor command allows the network administrator to specify a router as a RIP neighbor. The
no neighbor a.b.c.d command will disable the RIP neighbor. Assign a neighbor by inputting an IP address.
Redistribute Routes: Redistribute routes of the specified protocol or kind into RIP, with the metric type and metric
set (if specified), filtering the routes using the given route map (if specified). Redistributed routes may also be
filtered with distribute lists.
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Type: The type is the source of the route. Select from: Main, Connected, Static, OSPF, BGP.
Metric: RIP metric is a value for distance for the network. Usually RIP increments the metric when the network
information is received. The metric for redistributed routes is set to 1.
Route Map: Route maps provide a means to filter and/or apply actions to routes, allowing policies to be applied
to routes.
RIPng
RIPng (RIP next generation) extends RIPv2 to support IPv6. See RIPng on Wikipedia and RFC 2080 for details.
RIPng Editor
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Name: Unique name of the policy.
Metric: RIPng metric is a value for distance for the network. Usually
the RIP service increments the metric when the network information is
received. The metric for redistributed routes is set to 1.
Enabled: Click to enable/disable the policy. (Default: enabled.)
Networks: Set the RIPng-enabled interfaces by network using IPv6
addresses. RIPng is enabled on the interfaces that have addresses within the
network range.
Routes: Set RIPng static routing announcement of specified network
address.
Redistribute Routes: Redistribute routes of the specified protocol or kind into RIPng, with the metric type and
metric set if specified, filtering the routes using the given route-map if specified.
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Type: The type is the source of the route. Select from: Main, Connected, Static, OSPF, BGP.
Metric: RIPng metric is a value for distance for the network. Usually the RIP service increments the metric when
the network information is received. The metric for redistributed routes is set to 1.
Route Map: Route maps provide a means to filter and/or apply actions to routes, allowing policies to be applied
to routes.
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QOS
When QoS (Quality of Service, also known as “Traffic Shaping”) is enabled, the router will control the flow of Internet
traffic according to the user-defined rules. In other words, Traffic Shaping improves performance by allowing the
user to prioritize applications.
Enable QoS: Click on this box to open options for controlling Internet traffic. You can assign maximum Upload Speed
and Download Speed values and define your own Traffic Shaping rules.
WAN Profile Speeds
Upload Speed and Download Speed: Setting the Upload
Speed and Download Speed is required to control traffic flow
accurately. Adjust the sliding bar to restrict the maximum
upload and/or download speed for the Internet source(s)
you are using. For example, you might restrict the upload
speed to prioritize available bandwidth for download or to
reduce overall bandwidth use in order to lower costs. It is
recommended that you experiment with different values for
your particular Internet connection for best results.
NOTE: Upload speed is the speed at which data can be
transferred to your ISP. Download speed is the speed at
which data can be transferred to you from your ISP. You
can test your connection speeds with a service such as
speedtest.net.
Queues
Queues and rules work in conjunction
to prioritize bandwidth for the most
critical operations. Multiple rules can be
associated with one queue. Use rules to
associate your more critical operations
with queues that have higher bandwidth
settings. For example, you might have two queues, one for “critical” and one for “secondary” with critical having
most of the bandwidth percentage. Use rules to associate your most important bandwidth needs (POS system,
VoIP, etc.) with the critical queue. Restrict the bandwidth available for less important functions with the secondary
queue.
Assign percentages of both upload and download bandwidth to each queue. If you assign 80% download bandwidth
to the first queue, the next queue will be forced to be 20% or less.
Click Add to create a new Traffic Shaping/QoS queue.
Queue Name: Choose a name that is meaningful to you.
DSCP (DiffServ) Tag: Differentiated Services Code Point (DSCP) is the successor to TOS (Type of Service). Use this
field to ‘tag’ the traffic by putting the value in the DSCP header of each IP packet that flows through this queue. Use
the value of ‘0’ to clear the existing DSCP value in the packet header.
DSCP Tagging is sometimes used so that other networking equipment, upstream or post-NAT, can do traffic shaping
based on the DSCP Tags as opposed to IP addresses or ports.
This setting is optional.
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Upload Bandwidth
Enable Upload QoS: (Default: Enabled.) Deselect if
you want your rule to apply to download traffic only.
Leave this selected to include upload restrictions
with this queue.
Borrow Spare Bandwidth: (Default: Enabled.) When
this is enabled, the interfaces/protocols associated
with this rule will borrow unused bandwidth from
other rules. Disabling borrowing will restrict the
traffic to the specified bandwidth. Higher priority
queues will be offered excess bandwidth first.
Upload Bandwidth: This is the percentage of the
connected WAN upload bandwidth that will be
reserved for the specified traffic. The maximum
value is adjusted to the remaining percentage after
other rules receive their share.
Upload Priority: The priority value has two different
effects on traffic. Higher priority traffic is handled
before lower priority traffic, which can lead to shorter response times. Also, when spare bandwidth is available it is
offered to higher priority queues first. Move the slider to select from the following options (Default: Normal):
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Lowest
Lower
Below Normal
Normal
Above Normal
High
Higher
Highest
Click Next to continue to the next page.
Download Bandwidth
Enable Download QoS: (Default: Enabled.) Deselect if you want your rule to apply to upload traffic only. Leave this
selected to include download restrictions with this queue.
Borrow Spare Bandwidth: (Default: Enabled.) When this is enabled, the interfaces/protocols associated with this
rule will borrow unused bandwidth from other rules. Disabling borrowing will restrict the traffic to the specified
bandwidth. Higher priority queues will be offered excess bandwidth first.
Download Bandwidth: This is the percentage of the connected WAN upload bandwidth that will be reserved for the
specified traffic. The maximum value is adjusted to the remaining percentage after other queues receive their share.
Download Priority: The priority value has two different effects on traffic. Higher priority traffic is handled before
lower priority traffic, which can lead to shorter response times. Also, when spare bandwidth is available it is offered
to higher priority queues first. Move the slider to select from the following options (Default: Normal):
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Lowest
Lower
Below Normal
Normal
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Above Normal
High
Higher
Highest
Click Finish to save this queue.
Rules
A traffic shaping rule identifies a specific message flow and assigns that flow to one of the queues created above.
Click Add to create a new Traffic Shaping rule.
Traffic Shaping / QoS Rule Editor
The first page of the Traffic Shaping / QoS Rule Editor allows you enable/disable the rule, name the rule, specify a
protocol for the rule, and select a queue to associate the rule with.
Rule Enabled: (Default: Enabled.) Deselect this to
disable this rule. This can be useful for quickly
changing configurations. If both upload QoS and
download QoS are disabled then the rule will
disable automatically.
Rule Name: Create a name for the rule that is
meaningful to you.
Protocol: The protocol used by the messages: TCP/
UDP, TCP, UDP, or ICMP. Select “Any” if your rule
does not control a specific type of message that
uses a specific protocol.
Queue Name: Select a queue to associate this rule
with.
Click Next to continue to the next page.
Use ports and/or IP addresses to define the
type(s) of traffic attached to this rule. Leaving
any field blank will match all values; all fields are optional.
Source Port(s) and/or Destination Port(s): Enter a port number between 1 and 65535. To enter a single port number,
input the number into the left box. To enter a range of ports, fill in both boxes separated by the colon. For example
“80:90” would represent all ports between 80 and 90 including 80 and 90 themselves.
Source IP Address, Source Netmask, Destination IP Address, and Destination Netmask: Specify an IP address or range
of IP addresses by combining an IP address with a netmask for either “source” or “destination” (or both). Source vs.
destination is defined by traffic flow. Leave these blank to include all IP addresses (such as if your rule is defined by a
particular port instead).
EXAMPLE: If you want to associate this rule with your guest LAN, you could input the IP address and netmask for the
guest LAN here (leaving the last slot “0” to allow for any user attached to the guest network):
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Source IP Address: 192.168.10.0
Source Netmask: 255.255.255.0
Application Set: Application sets can be defined in the Application Sets tab of the Firewall Configuration page. The
application identification might not take place until multiple packets have already bypassed a rule. Application sets
require an active license to exist on the device for them to function.
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DSCP (DiffServ): Differentiated Services Code
Point (DSCP) is the successor to TOS (Type of
Service). Use this field to select traffic based on
the DSCP header in each IP packet. This field is
sometimes set by latency sensitive equipment
such as VoIP phones. This setting is optional.
DSCP Negate: When checked this rule will match
on any packet that does not match the DSCP field.
Click Finish to save this rule.
DNS SERVERS
DNS, or Domain Name System, is a naming system that translates between domain names (www.cradlepoint.com,
for example) and Internet IP addresses (206.207.82.197). A DNS server acts as an Internet phone book, translating
between names that make sense to people and the more complex numerical identifiers. The DNS page for the device
has these distinct functions:
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DNS Settings: By default your router is set to automatically acquire DNS servers through your Internet provider
(Automatic). DNS Settings allows you to specify DNS servers of your choosing instead (Static).
Split DNS: Enable or disable the redirecting of specified domains to alternate DNS servers.
Dynamic DNS Configuration: Allows you to host a server (Web, FTP, etc.) using a domain name that you have
purchased (www.example.com) with your dynamically assigned IP address.
Known Hosts Configuration: Allows you to map a name (printer, scanner, laptop, etc.) to an IP address of a
device on the network.
DNS Settings
You have the option to choose specific DNS servers for your network instead of using the DNS servers assigned
by your Internet provider. The default DNS servers are usually adequate. You may want to assign DNS servers if
the default DNS servers are performing poorly, if you want WiFi clients to access DNS servers that you use for
customized addressing, or if you have a local DNS server on your network.
Mode: Automatic or Static (default: Automatic). Switching to “Static” enables you to set specific DNS servers in the
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Primary DNS and Secondary DNS fields.
Primary DNS and Secondary DNS: If you choose to specify
your DNS servers, then enter the IP addresses of the
servers you want as your primary and secondary DNS
servers in these fields. The DNS server settings will
be pre-populated with public DNS server IP addresses.
You can override the IP address with any other DNS
server IP address of your choice. For example, Google
Public DNS servers have the IP addresses 8.8.8.8 and
8.8.4.4 while 4.2.2.2 and 4.2.2.3 are servers from Level 3
Communications.
Force All DNS Requests To Router: Enabling this will redirect all DNS requests from LAN clients to the router’s DNS
server. This will allow the router even more control over IP addresses even when clients have their own DNS servers
statically set.
Split DNS
Split DNS allows you create two zones for the same
domain, one to be used by the internal network, the other
used by the external network. Split DNS directs internal
hosts to an internal domain name server for name
resolution and external hosts are directed to an external
domain name server for name resolution.
Primary Split DNS and Secondary Split DNS: If you choose to specify your DNS servers, then enter the IP addresses
of the servers you want as your primary and secondary DNS servers in these fields. The Secondary DNS is optional.
Domain: Click Add to add desired domain for Split DNS.
Dynamic DNS Configuration
The Dynamic DNS feature allows you to host a server
(Web, FTP, etc.) using a domain name that you have
purchased (www.yourname.com) with your dynamically
assigned IP address. Most broadband Internet Service
Providers assign dynamic (changing) IP addresses. When
you use a Dynamic DNS service provider, you can enter
your host name to connect to your server, no matter
what your IP address is.
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Enable Dynamic DNS: Enable this option only if
you have purchased your own domain name and
registered with a Dynamic DNS service provider.
Server Type. Select a dynamic DNS service provider
from the dropdown list:
• DynDNS
• DNS-O-Matic
• ChangeIP
• NO-IP
• Custom Server (DynDNS clone)
Custom Server Address. Only available if you select Custom Server from the Server Address dropdown list. Enter
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your custom DynDNS clone server address here.
For example: www.mydyndns.org.
Use HTTPS: Use the more secure HTTPS protocol.
This is recommended, but can be disabled if not
compatible with the server.
Host name: Enter your host name, fully qualified.
For example: myhost.mydomain.net.
User name: Enter the user name or key provided
by the dynamic DNS service provider. If the
dynamic DNS provider supplies only a key, enter that key for both the User name and Password fields.
Password: Enter the password or key provided by the dynamic DNS service provider.
Advanced Dynamic DNS Settings
Update period (hours): (Default: 576) The time between periodic updates to the dynamic DNS, if your dynamic IP
address has not changed. The timeout period is entered in hours so valid values are from 1 to 8760.
Override External IP: The external IP is usually configured automatically during connection. However, in situations
where the unit is within a private network behind a firewall or router, the network’s external IP address will have to
be manually configured in this field.
You may find out what your external IP address is by going to http://myip.dnsomatic.com in a web browser.
Known Hosts Configuration
The Known Hosts Configuration feature allows you to map a name (printer, scanner, laptop, etc.) to an IP address of
a device on the network. This assigns a new hostname that can be used to conveniently identify a device within the
network, such as an office printer.
Click Add to name a device in your network.
Fill in the following fields:
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Hostname: Choose a name that is meaningful to you. No spaces are allowed in this field.
IP address: The address of the device within your network.
EXAMPLE: a personal laptop with IP address 192.168.0.164 could be assigned the name “MyLaptop.”
Since the assigned name is mapped to an IP address, the device’s IP address should not change. To ensure that the
device keeps the same IP address, go to NETWORKING > Local Networks > DHCP Server and reserve the IP address
for the device by selecting the device in the Active Leases list and clicking Reserve.
WIFI AS WAN
WiFi as WAN uses an outside WiFi network as its Internet source. When WiFi as WAN is enabled, the router will
find other WiFi networks that you can select and connect to. Unless a selected WiFi source is on an unprotected
network, you will need to know its password or key.
To enable WiFi as WAN, first select the desired WiFi radio:
•
•
WiFi Radio #1 (2.4 GHz)
WiFi Radio #2 (5 GHz)
All Cradlepoint routers and some other routers use the same default IP address for the primary network:
192.168.0.1. If you attempt to set up WiFi as WAN and there is an “IP conflict,” you need to change the IP address.
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The router is attempting to use the same
IP address for both WAN and LAN, which is
impossible. Go to Network Settings > WiFi /
Local Networks. Select the network and click
Edit. You can change the IP address under
IPv4 Settings. For example, you might change
192.168.0.1 to 192.168.1.1.
Saved Profiles
This is a list of WiFi networks that have already
been configured as WAN sources. The router
will attempt to connect to any of these access
points using the password you have configured.
If more than one access point is in range, then
the router will connect with the highest priority
network.
Network: The name (SSID, or Service Set
Identifier) that is broadcast by the access point.
BSSID: The numeric ID of the network (Basic Service Set Identifier). This parameter is required when trying to
connect to a hidden network using WiFi as WAN. It is optional when connecting to a visible network. If it is set in a
profile, both the SSID and BSSID must match to connect to an access point. If the BSSID is not set in a profile, then
the router will connect to any access point that matches the given SSID.
Auth Mode: The type of encryption that is used by the network.
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•
•
•
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None
WEP Auto
WEP Open
WEP Shared
WPA1 Personal
WPA2 Personal
WPA1 & WPA2 Personal
You have two options for adding network profiles:
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•
Automatic – Select a WiFi network in Site Survey and click Import
Manual – Click on Add under Saved Profiles and input the required information.
Site Survey
This is a list of WiFi networks that the router
can currently find, along with information about
the network such as its mode and channel. Click
“Refresh” if a WiFi network you want to connect
to is not listed. You can sort the list based on
any of the fields by clicking on the field name.
If you import a network from Site Survey,
most of the information about the network will
already be completed. You need to input the
password (if there is one) and then click submit
to save the WiFi as WAN profile.
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Wireless Scan Settings
Scan Interval: How often WiFi as WAN scans the
environment for updates. (Default: 60 seconds.
Range: 5–3600 seconds.)
Scan While Connected: Continue to scan for WiFi
as WAN profile updates when connected. Each
time a scan occurs the wireless communication
of the router will be temporarily interrupted.
Normally this should be disabled.
WAN AFFINITY
WAN Affinity rules allow you to manage traffic in your network so that particular bandwidth uses are associated
with particular WAN sources. This allows you to prioritize bandwidth.
EXAMPLE: You could specify that your guest LAN is only associated with your Ethernet connection with no failover.
Then if your Ethernet connection goes down and the embedded modem connects for failover for your primary LAN,
your guest LAN will not take bandwidth from your primary LAN, saving you money.
Click Add to open the WAN Affinity Policy Editor and
create a new WAN Affinity rule.
Name: Give a name for your rule that is meaningful
to you.
DSCP (DiffServ): Differentiated Services Code Point is
the successor to TOS (Type of Service). Use this field
to select traffic based on the DSCP header in each IP
packet. This field is sometimes set by latency sensitive equipment such as VoIP phones. If you know specific DSCP
values, you can input one here.
DSCP Negate: When checked this rule will match
on any packet that does NOT match the DSCP field.
Protocol: Select from the dropdown list to specify
the protocol for a particular data use. Otherwise,
leave “Any” selected.
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Any
ICMP
TCP
UDP
GRE
ESP
SCTP
Source IP Address, Source Netmask, Destination IP
Address, and Destination Netmask: Specify an IP
address or range of IP addresses by combining an
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IP address with a netmask for either “source” or “destination” (or both). Source vs. destination is defined by traffic
flow. Leave these blank to include all IP addresses (such as if your rule is defined by a particular port instead).
EXAMPLE: If you want to associate this rule with your guest LAN, you could input the IP address and netmask for
the guest LAN here (leaving the last slot “0” to allow for any user attached to the guest network):
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•
Source IP Address: 192.168.10.0
Source Netmask: 255.255.255.0
Failover: (Default: Selected.) When this is selected and traffic from the chosen WAN device for this rule is
interrupted, the router will fail over to another available WAN device. Deselect this option to restrict this traffic to
only the selected WAN interface.
When
Condition
Value
Port
Is
USB Port 1
Type
Is not
WiMax
•
When:
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•
•
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•
Port – Select by the physical port on the router that you are plugging the modem into (e.g., “USB Port 2”).
Manufacturer – Select by the modem manufacturer (e.g., “Cradlepoint Inc.”).
Model – Set your rule according to the specific model of modem.
Type – Select by type of Internet source (Ethernet, LTE, Modem, Wireless as WAN, WiMAX).
Serial Number – Select a 3G or LTE modem by the serial number.
MAC Address – Select from a dropdown list of attached devices.
Unique ID – Select by ID. This is generated by the router and displayed when the device is connected to the
router.
Condition: Select “is,” “is not,” “starts with,” “contains,” or “ends with” to create your condition’s statement.
Value: If the correct values are available, select from the dropdown list. You may need to manually input the
value.
Load Balance Algorithm: Select the Load Balance Algorithm for this WAN Affinity rule from the following dropdown
options:
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Round-Robin: Evenly distribute each session to the available WAN connections.
Rate: Distribute load based on the current upload and download rates. A WAN device’s upload and download
bandwidth values can be set in CONNECTION MANAGER.
Spillover: This was the default algorithm in older (version 3) firmware. Load is always given to devices with the
most available bandwidth. The estimated bandwidth rate is based on a combination of the upload and download
configuration values and the observed capabilities of the device.
Data Usage: This mode works in concert with the Data Usage feature. The router will make a best effort to
keep data usage between interfaces at a similar percentage of the assigned data cap in the data usage rule for
each interface, rather than distributing sessions based solely on bandwidth. For proper functioning you need
to create data usage rules for each WAN device you will be load balancing. Make certain to select the “Use with
Load Balancing” checkbox in the data usage rule editor.
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CLIENT DATA USAGE
Client Data Usage displays upload and download traffic
for each LAN client. Click Enable Client Data Usage
Monitoring Service to begin tracking this information.
This data is not retained between router reboots.
For each client this shows: Name, IP address, MAC
address, amount of data uploaded (MB), amount of
data downloaded (MB), and when traffic was last sent
or received for that client (“Last Traffic”).
The names that are shown are received during a DHCP exchange. If a client disconnects and reconnects with a new
IP address there will be an additional entry in this list.
Pressing Reset Statistics will restart all counters at 0.
NHRP
Next Hop Resolution Protocol is a protocol
used to discover addresses of clients on
Non-Broadcast Multiple Access (NBMA)
networks. It is used to create nextgeneration VPN technologies that allow
shortcutting between spokes. With NHRP,
systems attached to an NBMA network
dynamically learn the NBMA address of the
other systems that are part of that network, allowing these systems to directly communicate without requiring an
intermediate hop.
NOTE: NHRP Configuration requires a feature license not included with ECM Prime. Go to SYSTEM > Administration >
Feature Licenses to enable this feature.
The NHRP Supported Interfaces table displays the following fields for each configured NHRP interface:
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•
•
•
Name: Name of the GRE tunnel that NHRP will use
Protocol Address/Prefix: GRE tunnel endpoint mapping that NHRP associates with the NBMA server
NBMA Address: NBMA server address the protocol address/prefix is associated with
Flags:
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•
•
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SD: Shortcut-Destination
N: Non-Caching
S: Shortcut
R: Redirect
Click Add to create a new NHRP interface.
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Enabled: Enable or disable the interface.
Name: Give the interface a unique name that matches the mGRE (multipoint GRE) tunnel. Select from configured
GRE tunnels or input manually.
Peer Authentication: Embeds the secret plaintext password to outgoing NHRP packets. Incoming NHRP
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packets on this interface are discarded unless
this password is present. Max length: eight
characters.
Holding Time: Specifies the holding time for
NHRP registration requests and resolution
replies.
Shortcut-Destination: Reply with authoritative
answers on NHRP resolution requests destined
to addresses in this interface (instead of
forwarding the packets).
Non-Caching: Disables caching of peer
information from forwarded NHRP resolution
reply packets.
Shortcut: Enable creation of shortcut routes.
Redirect: Enable sending of proprietary
enterprise-style NHRP traffic indication
packets.
Multicast: Determines how multicast packets
should be forwarded through NHRP interfaces.
• NHS: Multicast packets will be forwarded to each statically configured next hop server. This is default and is
typical for the configuration of an NHRP spoke.
• Dynamic: Multicast packets will be forwarded to each connected peer. This is typically used for an NHRP
hub.
You also have the option to create static mappings for this interface. Click Add in the table to open the static
mapping editor.
•
•
•
•
•
Protocol Address: Mapped endpoint to from protocol address to NBMA address
Protocol Prefix: Optional prefix for protocol address
NBMA Address: Destination mapped address from protocol address/prefix
Register: This optional parameter specifies that a Registration Request should be sent to this peer on startup
(displays flag R in the static mapping table if selected)
Proprietary OS: This should be enabled if the statically mapped peer is running proprietary OS (displays flag C in
the static mapping table if selected).
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SECURITY
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IDENTITIES
Identities are reusable groups of items that are added to filter policy rules. A
match on any single item in the group will cause the rule to match. Identities are
referenced in rules by their name. Choosing descriptive names like “NW Sales Team”
or “Engineering” will aid in understanding existing rules and in choosing identities for
new rules.
HOST ADDRESSES
A Host identity can contain IPv4, IPv6, and Fully Qualified Domain Name addresses.
A single identity can contain a combination of IPv4 and IPv6 addresses. IPv4/6
addresses cannot be combined with FQDN addresses in the same identity.
IP addresses are entered using CIDR notation, e.g. 1.2.3.4/32 and
0123:4567::CDEF/128. FQDN addresses are entered with at least one dot separating a
top-level domain from a root zone, e.g. cradlepoint.com.
To add a Host Address Identity, click Add.
PORTS
A port identity member can be entered as a single Start port number or as a port range by entering both a Start and
End port number.
To add a Port Identity, click Add.
MAC ADDRESSES
MAC addresses are entered in the form aa:bb:cc:dd:ee:ff.
To add a MAC Address Identity, click Add.
REPUTATION
A reputation file contains a list of IPv4 and IPv6 addresses and networks with CIDR notation, one address or
network per line. Reputation identity allows you to upload a file from a reputation service provider (e.g., www.
spamhaus.org/drop/). It also provides a way to maintain large lists of IPs that need firewall attributes applied to
them. Files should be in the format where each line starts with an IP address or IP network and prefix length. All
other lines are rejected. Currently we support adding 65535 IPs per reputation identity.
To add a Reputation Identity, click Add, then select and upload your file.
APPLICATION SETS
An Application Set is a selection of possible application identifications that can be matched against in Zone Firewall
policies.
To add an Application Set Identity, click Add.
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ZONE FIREWALL
ZONE DEFINITION
A Zone is a group of network interfaces. By default all interfaces within a zone
are allowed to initialize network communication with each other, however any
network traffic initialized outside of a zone to the interfaces within the zone
will be denied.
To add a zone, click Add.
FILTER POLICIES
A Filter Policy is a one-way filter applied to initialized network traffic flowing from one zone to another. A Filter
Policy needs to be assigned to a Forwarding for it to take effect. Filter Policies can either be Added, Edited, or
Removed.
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•
Default Allow All is a preconfigured policy to allow
all traffic initialized from one zone to flow to another
zone. The state of the connection is tracked to allow
responses to traverse the zones back to the source.
LAN to WAN forwardings use this policy by default.
The policy can be removed or altered to filter the
traffic flow.
Default Deny All is a preconfigured policy to deny
all traffic initialized from one zone to be blocked to
another zone. WAN to LAN forwardings use this policy
by default. The policy can be removed or altered to
filter the traffic flow.
Click Add to create a new filter policy, or select an existing
policy and click Edit to open the filter policy editor.
•
•
•
Name: Create a name meaningful to you.
Action: Choose either Allow or Deny. This is the action taken by the firewall if none of the filter policy rules
match the traffic being filtered.
Log: When checked, every rule in the policy will log matching packets as if the rule’s Log option had been
selected.
Click Add to create a new rule for this filter policy, or select an existing rule and click Edit to open the Rule Editor.
•
•
•
•
•
Name: Create a rule name meaningful to you.
Action: Choose either Allow or Deny. This is the action taken by the firewall if the rule criteria match the traffic
being filtered.
Log: When checked, each packet matching this filter rule will be logged in the System Log.
IP Version: Select the IP version to match.
Enter match criteria under Source, Destination, Protocols and Application Sets.
• Source: Select defined identities or enter individual criteria for the appropriate Host, Port and MAC address
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columns to match the source of the traffic.
• Host: Enter an IP address or select a host
identity.
• Port: Enter a port, port range, or select a port
identity.
• MAC: Enter a MAC address or select a MAC
address identity.
Destination: Select defined identities or enter
individual criteria for the appropriate Host,
Port and MAC address columns to match the
destination of the traffic. See Source for the
column definitions.
Protocols: Select protocols (such as TCP, UDP, GRE,
etc) from the defined list or enter a numeric code
for other protocols to match traffic of that protocol.
Application Sets: Select the defined application set or sets to match traffic related to those sets.
ZONE FORWARDING
Forwardings define how Filter Policies affect traffic
flowing between zones in one direction. Simply configure
the Source Zone, Destination Zone, and Filter Policy to
define a Forwarding. Forwardings can be Added, Edited,
Removed, or Toggled. Toggling a Forwarding will either
enable or disable the Forwarding.
Source and Destination zones are chosen from the list of
Zone Definitions. In addition, two special zones can be selected for forwarding endpoints:
•
•
The All zone will match any traffic handled by the router and is used as an endpoint for IP Filter Rules migrated
from previous firmware versions. User editable zones are preferred when adding new forwardings.
The Router zone will match any traffic initialized from or directed to router services and can be used to filter
router service traffic. An example of traffic initialized by a router service would be the ECM Management
service. An example of traffic destined to a router service would be the SNMP service.
OPTIONS
Firewall Options
•
•
Anti-Spoof: Anti-Spoof checks help protect against malicious users faking the source address in packets they
transmit in order to either hide themselves or to impersonate someone else. Once the user has spoofed their
address they can launch a network attack without revealing the true source of the attack or attempt to gain
access to network services that are restricted to certain addresses.
Log Web Access: Enable this option to create a syslog record of web (IP port 80) access. Each entry will contain
the the IP address of the server and the client. Note that this may create a lot of log entries, especially on a
busy network. Sending the system log to a syslog server is recommended.
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Application Gateways
Enabling an application gateway makes pinholes thru the firewall. This may be required for some applications to
function, or for an application to improve functionality or add features.
NOTE: Exercise caution in enabling application gateways as they impact the security of your network.
•
•
•
•
•
PPTP: For virtual private network access using Point to Point Tunneling Protocol.
SIP: For Voice over IP using Session Initiation Protocol.
TFTP: Enables file transfer using Trivial File Transfer Protocol.
FTP: To allow normal mode when using File Transfer Protocol. Not needed for passive mode.
IRC: For Direct Client to Client (DCC) transfer when using Internet Relay Chat. You may wish to forward TCP port
113 for incoming identd (RFC 1413) requests.
DMZ (Demilitarized Zone)
A DMZ host is effectively not firewalled in the sense that any computer on the Internet may attempt to remotely
access network services at the DMZ IP address. Typical uses involve running a public web server, supporting older
games, or sharing files.
NOTE: As with port forwarding, caution should be used when enabling the DMZ feature as it can threaten the
security of your network.
NETWORK PREFIX TRANSLATION
Network Prefix Translation is used in IPv6 networks to translate one IPv6 prefix to another. IPv6 prefix translation
is an experimental specification (RFC 6296) trying to achieve address independence similar to NAT in IPv4. Unlike
NAT, however, NPT is stateless and preserves the IPv6 principle that each device has a routable public address. But
it still breaks any protocol embedding IPv6 addresses (e.g. IPsec) and is generally not recommended for use by the
IETF. NPT can help to keep internal network ranges consistent across various IPv6 providers, but it cannot be used
effectively in all situations.
The primary purpose for Cradlepoint’s NPT implementation is for failover/failback and load balancing setups. LAN
clients can potentially retain the original IPv6 lease information and may experience a more seamless transition
when WAN connectivity changes than if not utilizing NPT.
Mode:
•
•
•
•
None – No translation is performed
Load Balance Only – (Default) Only translate networks when actively load balancing
First – Use the first IPv6 prefix found
Static – Always use a static IPv6 translation (input the prefix here)
Transitioning from short prefix to a longer prefix (such as from /48 to /64) is not without problems, as some of the
LANs may lose IPv6 connectivity.
REMOTE ACCESS RESTRICTION
Add any IPv4 addresses that need access to remote administration to this list. Clicking Add will allow the addition
of IP address and netmask pairs to the administration filter. Edit will allow you to change settings for the selected
address. Remove will remove a selected entry.
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PORT FORWARD & PROXY
A port forwarding rule allows traffic from the
Internet to reach a computer on the inside of
your network. For example, a port forwarding
rule might be used to run a Web server.
NOTE: Exercise caution when adding new rules
as they impact the security of your network.
Click Add to create a new port forwarding
rule, or select an existing rule and click Edit.
Add/Edit Port Forwarding Rule
•
•
•
•
•
•
•
Name: Name your rule.
Enabled: Toggle whether your rule is
enabled. Selected by default.
Use Port Range: Changes the selection options to allow you to input a range of ports (if desired).
Internet Port(s): The port number(s) as you want it defined on the Internet. Typically these will be the same as
the local port numbers, but they do not have to be. These numbers will be mapped to the local port numbers.
Local Computer: Select the IP address of an attached device from the dropdown menu, or manually input the IP
address of a device.
Local Port(s): The port number(s) that
corresponds to the service (Web server,
FTP, etc.) on a local computer or device.
For example, you might input “80” in the
Local Port(s) field to open a port for a
Web server on a computer within your
network. The Internet Port(s) field could
then also be 80, or you could choose
another port number that will be used
across the Internet to access your Web
server. If you choose a number other than
80 for the Internet Port, connections to that number will be mapped to 80 – and therefore the Web server –
within your network.
Protocol: Select from the following options in the dropdown menu:
•
•
•
TCP
UDP
TCP & UDP
Click Save to save your completed port
forwarding rule.
Port Proxying Rules
A port proxying rule allows traffic from
the local LAN to be redirected to a specific
computer/IP address on the Internet.
Click Add to create a new port proxying rule,
or select an existing rule and click Edit.
Add/Edit Port Proxying Rule
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Name: Name your rule.
Enabled: Toggle whether your rule is enabled. Selected by default.
Use Port Range: Check this box to create a rule which proxies a contiguous range of ports instead of a single
port. The remote port(s) will require the same number of contiguous ports.
Local Port(s): Specify the IP port(s) on the LAN to proxy to a remote computer.
Remote Computer: Specify the remote computer to receive proxied traffic.
Remote Port(s): Specify the IP port (first if a range) on the remote computer to receive proxy traffic.
Protocol: Select the IP protocol traffic to proxy from the following options in the dropdown menu:
•
•
•
TCP
UDP
TCP & UDP
Click Save to save your completed port proxying rule.
NAT
Zone NAT is similar to Port Forwarding and provides that functionality by mapping ports available on interfaces
associated with the Zone to ports available on local clients. Zone NAT also has the ability to map many types
interfaces selectable via a Zone. For example, GRE interfaces can be used to port forward traffic from the GRE
endpoints to local client thereby limiting exposure to the local
LAN while still gaining the benefits of GRE.
Click Add to create a Zone NAT.
•
•
•
•
•
•
Source Zone Name: The Zone created in Zone Firewall.
Select the Zone to NAT.
Original Destination IP: Specify which inbound traffic to
this router will have the destination IP translated to an
internal network.
Inbound Port(s): Specify the IP port(s) on the inbound
traffic to forward to a local computer.
Local Computer: Specify the local computer to receive
forwarded traffic.
Local Port(s): Specify the IP port (first if a range) on the
local computer to receive forwarded traffic.
Protocol: Select the IP protocol traffic to forward.
Dynamic 1:1 NAT
Dynamic NAT allows translating the destination ip of incoming
network traffic to a local network. All ports and protocols will
be forwarded. Netmasks should generally match. If the local
network range is larger than the incoming destination range
then network traffic will begin using port overloading. One-toOne NAT can be accomplished by specifying a host address or a
/32 cidr address.
Click Add to create a Dynamic 1:1 NAT.
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CONTENT FILTERING
WEBFILTER SETTINGS
General Settings
Enable Webfilter: Selecting “Enable Webfilter” will enable the webfiltering
service. This is used to enable or disable all router-based webfiltering and
forwarding.
Filter HTTPS: Selecting “Filter HTTPS” enables redirection of all port 443 traffic
into the proxy. The proxy will then extract the host name from the SNI (Server
Name Indication). If SNI is unavailable then the original destination IP address is
used for filtering. No decoding of the SSL/TLS session is done.
Upstream Proxy Settings
Enabled: Select whether the use of an Upstream Proxy server
is enabled.
Proxy Address: The Proxy Address is the address the desired
HTTP proxy is hosted at. Addresses can be input as host names
or as ip addresses. If the proxy is unavailable HTTP traffic will
fail to cross the network and a notification page will be shown.
HTTP Port: The port the HTTP Proxy is listening on.
HTTPS Port (Optional): The port for the proxy to forward
HTTPS traffic to. HTTPS is not transparently intercepted and
must have the LAN clients configured to use the Cradlepoint
router as a proxy for HTTPS to work properly.
MAC WEB FILTER RULES
MAC Address WebFilter Rules allow you to control
access from a specific MAC address to external
domains or websites. To add a rule, click Add.
•
•
•
•
•
MAC Address: Enter MAC Address.
Filter Action: Select Block or Allow.
Domain/URL/IP: Enter the Domain Name or URL
(address) of the website you wish to control
access for, e.g. www.google.com. To make sure
the full domain is blocked, enter the most
inclusive domain (e.g. google.com will effectively
block www.google.com as well as maps.google.
com and images.google.com). Alternatively you
can use an IP address, e.g. 8.8.8.8, or address
range written in CIDR notation, e.g. 8.8.8.0/24.
Rule Priority: Higher number rules overrule
lower number rules.
Enabled: A rule can be enabled or disabled by
selecting or deselecting the checkbox.
Use MAC Address WebFilter Defaults together with
MAC Address WebFilter Rules to control website access for specific MAC addresses. By default, each MAC address
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is allowed website access. Click Add/Edit to change
this setting for a MAC address.
Input the MAC Address and Default Action you would
like to apply to that MAC address.
Default Action: Select from the following dropdown
options:
•
•
Allow Access (default)
Block Access
When a network is set to Allow Access, it will
allow access to sites not specifically blocked in the
WebFilter Rules. When a network is set to Block
Access, it will block access to sites not specifically allowed in the WebFilter Rules.
NETWORK WEB FILTER RULES
Domain / URL filter rules allow you to control access
from your network to any external domain or
website. Rules are assigned to a specific LAN network
and the highest priority rule will have precedence
when there is a conflict. Addresses can be added by
URL/Domain name or by IP address. IP address ranges
can be filtered by using CIDR notation, e.g. 4.2.2.2/24.
Exceptions to existing rules can be created by adding
another rule with higher priority. For example if
access to maps.example.com is desired, but example.
com is blocked with a priority of 50. The addition of
an allow rule for maps.example.com with a priority of
49 or less will allow access.
When creating rules keep in mind that some sites use
multiple domains so each domain may need a rule
added to produce the desired behavior.
To add a Network Web Filter Rule, click Add.
Default Network Filter Settings
When a network is set to Allow (Blacklist) it will
allow access to those sites not blocked in the Filter
Rules. Selecting Block (Whitelist) will only allow
access to websites with an Allow action in the Filter
rules, all other sites will be blocked.
Selecting to Filter URLs by IP Address will cause the
router to perform a DNS lookup on URL entries and
the IP addresses will be appended to the appropriate
block/allow list. This can have side effect of being
very strict and sites that are hosted across many domains may need every domain added the list for full functionality.
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The settings can be changed by selecting a network and clicking the Edit button.
CLOUD-BASED FILTERING
Select a third-party Cloud Provider from the dropdown list.
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Umbrella by OpenDNS
Zscaler Secure Web Gateway
Zscaler Internet Security
Umbrella by OpenDNS
Umbrella by OpenDNS is a cloud-based web filtering and security solution
that protects you online by filtering websites. Go to http://www.opendns.
com/business-security for information about Umbrella.
Enter your Umbrella account information in order to use these content
filtering settings.
OpenDNS ISP Filter Bypass Algorithm: It is possible that your Internet
Service Provider (ISP) uses the port that OpenDNS is configured to access,
port 53, which will prevent OpenDNS filtering. If OpenDNS does not appear
to be working correctly, enabling this will attempt to bypass those ports
when using an OpenDNS content filtering level.
Zscaler
Zscaler is a cloud-based web filtering and security provider that offers
several plan options. Depending on your Zscaler implementation, this could
include:
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Global Cloud Platform
Real-Time Reporting
Behavioral Analysis
URL Filtering
Advanced Threat Protection
Inline Anti-Virus & Anti-Spyware
Web 2.0 Control
Data Loss Prevention
Bandwidth Management
Web Access Control
And more…
NOTE: Zscaler requires a feature license. Go to SYSTEM > Feature Licenses to
enable this feature.
Enter your Zscaler account information to enable these settings. Input local
network information (Network Address and Netmask) to assign your Zscaler
implementation to one or more local network(s).
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THREAT MANAGEMENT
NOTE: Threat Management is only available for the AER family or Cradlepoint products, and requires a feature license.
Enable this feature through Enterprise Cloud Manager.
Cradlepoint Secure Threat Management leverages Trend Micro’s security experience and expertise in this one-pass
Deep Packet Inspection (DPI) solution. Threat Management includes settings for both IPS (intrusion prevention
system) and IDS (intrusion detection system), as well as application identification logging. Use Threat Management to
identify and prevent a wide variety of network threats.
This Threat Management solution examines network traffic for both signature matches from Trend Micro’s large
signature database of known threats and statistical anomalies to detect previously unknown threats. Trend Micro
regularly adds new signatures to its database: update your signature database version to ensure you’re defending
yourself against the newest threats. You have the option to update manually or schedule regular updates.
Follow these steps to get started with Threat Management:
1. To purchase a license or to begin a free trial, log into Enterprise Cloud Manager (ECM) and go to the Applications
tab (this is only available to the primary account administrator). Once entitled, the router must be rebooted for
Threat Management to begin working.
2. Set up emailed or logged alerts in the Alerts tab in ECM.
3. Set up regularly scheduled signature updates in the configuration pages, or update manually in ECM via the
Devices or Groups page (click on Commands in the top toolbar and select Update IPS Signatures from the
dropdown options).
NOTE: Updating the signature database version causes a network disruption for a few seconds. You can schedule these
updates to occur during days/times when you expect less traffic on your network.
Status
The Status section shows if Threat Management is enabled.
It shows the current signature database version number, the
timestamp for the most recent update, and the status of the
most recent attempt to update signatures.
Click on the Update button to check for a new signature
database version.
Global Settings
Customize your Threat Management implementation (choose
between IPS and IDS, set up a signature update schedule, etc.).
Operation Mode: Choose IPS, IDS, or neither.
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Disabled
Detect and Prevent (default) – IPS mode
Detect Only – IDS mode
In both Detect and Prevent and Detect Only modes, detected packets are logged to the System Log as well as sent to
your ECM account.
Engine Failure/Error Action: In the unlikely event of an error with the Threat Management engine, you have the
following options:
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Allow Traffic (default)
Deny Traffic
With Allow Traffic selected, the device will act like a typical router without Threat Management enabled and route
traffic as usual. If security is a huge concern, however, you may wish to select Deny Traffic to stop all traffic when
Threat Management isn’t working properly.
Application ID Logging: (Disabled by default.) The DPI engine can identify network traffic applications and send
this information to the system logs. Depending on your network traffic uses, application ID logging may send huge
amounts of data to the system logs. Cradlepoint recommends enabling a syslog server to manage this information.
To view the logs, go to STATUS > System Logs. For configuration options, including syslog server setup, go to SYSTEM
> Administration > System Logging.
Signature Update Schedule
You can choose to have a different signature update schedule
for modems than for other WANs. This is intended to protect
against overages when data usage limits for 3G/4G modems
are restricted. For both Non-Modem WANs and Modem
WANs, first choose the Frequency for updates:
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Never
Daily
Weekly
Monthly
Next, choose the specific day and time. These updates cause
a minor network disruption, so schedule updates for times
with less critical traffic.
Signature Settings
View a list of all signature categories, all signatures, or
signatures within a category.
By default, the Operation Mode is set under Global Settings.
To edit this for a category or a particular signature, select a
line in the table and click Edit. Choose from the following:
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Disabled
Detect and Prevent – IPS mode
Detect Only – IDS mode
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CERTIFICATE MANAGEMENT
LOCAL CERTIFICATES
This is a table of local certificates, including certificate details.
• Name: Friendly description of the certificate.
• Location: The certificate issuer’s locality (city, town, etc.)
• Organization Information: The organization to which the certificate issuer
belongs
• Common Name: Name used to match authentication credentials
To add a local certificate, click Add.
Remove a local certificate by selecting the certificate and clicking the Remove
button.
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CERTIFICATE SIGNING REQUEST
Request a certificate signature from a remote CA. Using an established, third-party CA increases the likelihood that
your certificate will be trusted by others (see security issues for self-signed certificates for more information).
Generate a certificate signing request (CSR) by selecting a certificate from the dropdown list (Certificate Name field)
and downloading the CSR. The CSR can then be sent to a remote CA for a signature. Once the certificate has been
signed, import the certificate in PEM or PKCS #12 format.
When you export the CSR, select a Digest, or cryptographic hash function. These are listed in order of increasing
security. More security requires more router resources.
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MD5
SHA-128
SHA-256
PEM
PEM is a container format for encoding data – in this case, X.509
certificates. PEM was originally designed for encoding email (PEM
stands for Privacy-enhanced Electronic Mail), but it has never
been widely used for that purpose. The format is much more
common for encoding digital certificates.
The PEM format uses Base64 and DER (Distinguished Encoding
Rules) encoding.
To import, choose a certificate file in PEM format from your
computer or local device and upload it to the router. Give the
certificate a name that is meaningful to you.
To export, select a local certificate from the dropdown list and
download it to your computer or local device in PEM format.
PKCS12
PKCS #12 is one of the public-key cryptography standards. PKCS #12 files bundle public and private certificate keys
in an archive file format. The PKCS #12 container format is more secure than the PEM container format because it is
protected by an encryption key.
To import, choose a certificate file in PKCS #12 format from your computer or local device and upload it to the router.
Give the certificate a name that is meaningful to you. PKCS #12 files are protected by a passphrase – you must know
this key to import the file.
To export, select a local certificate from the dropdown list and download it to your computer or local device in
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PKCS #12 format. When you export this file, you must create a
passphrase to protect it. This key is required for future use of the
file.
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SYSTEM
ADMINISTRATION
ROUTER SECURITY
When the router
is configured to
use the advanced
security mode,
several aspects of the
routers configuration
and networking
functionality will be extended to support high security environments. This
includes support for multiple user accounts, increased password security and
additional network spoofing filters. If you plan to use your router in a PCI DSS
compliant environment this option is mandatory.
REMOTE ADMIN
Remote Management allows a user to enable incoming WAN pings or change settings for the router from the Internet
using the router’s Internet address.
Allow WAN pings – When enabled the functionality allows an external WAN client to ping the router.
Allow Remote Web Administration – When remote administration is enabled it allows access to these administration
web pages from the Internet. With it disabled, you must be a client on the local network to access the administration
website. For security, remote access is usually done via a non-standard http port. Additionally, encrypted connections
can be required for an added level of security.
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•
Require HTTPS Connection – Requiring a secure (https) connection is recommended
HTTP Port: Default – 8080. This option is disabled if you select “Require Secure Connection”
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Secure HTTPS Port – Default: 8443.
NOTE: You can restrict remote access to only specified IP
addresses in SECURITY > Zone Firewall > Remote Access
Restriction.
Allow Remote SSH Access – This will enable SSH access
to the router from the Internet. It is only available when
SSH access is enabled in the Local Management tab. Some
carriers block the remote SSH access ports. If a ping to the
router’s WAN port does not work, it is unlikely that remote
SSH access will work.
FEATURE LICENSES
Some Cradlepoint features may require a license. These
features are disabled by default. To obtain a feature
license, contact your Cradlepoint sales representative.
Once you have obtained the feature license file, upload
the file to enable the feature. A reboot is required after
uploading a feature license file.
SYSTEM CLOCK
Enabling NTP will tell the router to get its system time
from a remote server on the Internet. If you do not enable
NTP then the router time will be based on when the router
firmware was built, which is guaranteed to be wrong.
Whenever the Internet connection is re-established and
once a week thereafter the router will ask the server for
the current time so it can correct itself.
You then have the option of selecting an NTP server and
adjusting the NTP server port. Select the NTP server from
the dropdown list. Any of the given NTP servers will be
sufficient unless, for example, you need to synchronize
your router’s time with other devices in a network.
•
•
Time Zone – Select from a dropdown list. Setting your Time Zone is required to properly show time in your router
log.
Daylight Savings Time – Select this checkbox if your location observes daylight saving time.
LOCAL MANAGEMENT
•
Enable Internet Bounce Pages – Bounce pages show up in your web browser when the router is not connected to
the Internet. They inform you that you are not connected and try to explain why. If you disable bounce pages then
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you will just get the usual browser timeout. In the normal
case when the router is connected to the Internet you don’t
see them at all.
Reboot Count – Track number of router reboots.
Enable Login Banner – Add the CLI banner to the router’s
login page.
Local Domain – The local domain is used as the suffix for
DNS entries of local hosts. This is tied to the hostnames of
DHCP clients as DHCP_HOSTNAME.LOCAL_DOMAIN.
System Identifier – This is a customizable identity that will
be used in router reporting and alerting. The default value
is the product name and the last three characters of the
MAC address of the router.
Asset Identifier – This is a customizable string that will be
used in router reporting and alerting.
Require HTTPS Connection – Check this box if you want to
encrypt all router administration communication.
Secure HTTPS Port – Enter the port number you want to
use. The default is 443.
Enable SSH Server – When the router’s SSH server is
enabled you may access the router’s command line interface (CLI) using the standards-based SSH protocol. Use
the username “admin” and the standard system password to log in.
SSH Server Port – Default: 22.
Automatically Set System Identifier – This will automatically set the system ID to the name of the first client
that gets a DHCP lease. This feature cannot be used with email alerts but alerts can be sent to ECM.
GPS
If you have an attached device with GPS support, you can enable a graphical view of your router’s location, which
appears in STATUS > GPS. SIM-based models with GPS support require that the SIM be inserted. Some carriers disable
GPS support in otherwise supported modems. If you
encounter issues with obtaining a fix, contact your
carrier and ensure that GPS is supported.
Enable GPS – Enable support for querying GPS
information from capable modems.
Send to Client(s)
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•
Enable this Server - Enables a local server to which
clients can connect and recieve GPS sentences.
Server Name - Your server’s name should include
only Aa-Zz, numerals, and ‘_’.
Enable GPS server on LAN - Enables a server on
the LAN side of the firewall which will periodically
send GPS sentences to TCP connected clients.
Enable GPS server on WAN - Enables a server on
the WAN side of the firewall which will periodically
send GPS sentences to TCP connected clients.
Port - Choose a port between 1 and 65535.
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Send to Server(s)
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Enable this client - Enables periodic reporting of
GPS sentences to a remote server. The router will
buffer GPS sentences if errors are encountered or
if the Internet connection goes down, and send
the buffered sentences when the connection is
restored.
Client name - Your client’s name should include
only Aa-Zz, numerals, and ‘_’.
Server - Remote server hostname or IP.
Port - Remote server port.
Specify Time Interval - Restricts the GPS sentence
reporting to a remote server to a specific time
interval.
Start Time - Reporting start time.
End Time - Reporting end time.
SMS
SMS (Short Message Service, or text messaging) requires a cellular modem with an active data plan. SMS is not
designed to be a full remote management feature: SMS allows you to connect to the router for a few simple queries
or commands with a text messaging service (e.g., from your phone). A modem that does not have an active data
connection may still be reachable by SMS
because Internet traffic and SMS traffic operate
on separate channels, so SMS can be used to
bring an offline router back online.
SMS is enabled on the router by default.
However, it only works if SMS is supported and
enabled on the modem. Most modems have
SMS enabled by default, but the carrier may
charge a fee for each text message sent or
received. Contact your carrier to review these
fees and/or to enable an SMS plan.
Important notes about SMS:
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•
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•
Messages are limited to 160 characters.
SMS is not a guaranteed delivery protocol.
The carriers do not guarantee that the SMS message will be delivered to the modem or that the modem’s
response will be delivered to the sender. This means an administrator might have to send messages multiple times
before the desired action is performed.
SMS is a slow protocol. It can take seconds or up to a few minutes for messages to be delivered.
SMS messages are not encrypted; they are sent in full readable text over the network.
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Enable SMS support – SMS support is enabled by default on the router. Deselect this to disable.
Password – By default, the password is the last eight characters of the router’s MAC address (i.e., the Default
Password on the product label). You can change this password to anything between 1 and 16 characters. It should be
long enough to be useful for security but short enough to easily type into your phone (or other texting client).
White List – This list is blank by default, which means that the router will accept SMS messages from any phone
number. Leaving this blank is unsecure, so Cradlepoint recommends that you add phone numbers to this list. Once any
numbers are listed, only those numbers have the ability to connect to the router via SMS.
SYSTEM LOGGING
Logging Level: Setting the log level controls which
messages are stored or filtered out. A log level of
Debug will record the most information while a log
level of Critical will only record the most urgent
messages. Each level includes all messages from
all of the levels below it on the list (e.g. “Warning”
includes all “Error” and “Critical” messages as well).
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Debug
Info
Warning
Error
Critical
Enable Logging to a Syslog Server: Enabling this
option will send log messages to a specified Syslog
server. After enabling, type the Hostname or IP
address of the Syslog server (or select from the
dropdown menu).
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•
•
Syslog Server Address: Select the Hostname or IP address from the dropdown menu, or type this in manually.
Include System ID: This option will include the router’s “System ID” at the beginning of every log message. This is
often useful when a single remote Syslog server is handling logs for several routers.
Include UTF8 Byte Order Mark: The log message is sent using UTF-8 encoding. By default the router will attach
the Unicode Byte Order Mark (BOM) to the Syslog message in compliance with the Syslog protocol, RFC5424. Some
Syslog servers may not fully support RFC5424 and will treat the BOM as ASCII text, which will appear as garbled
characters in the log. If this occurs, disable this option.
Log to attached USB stick: Only enable this option if instructed by a Cradlepoint support agent. This will write a very
verbose log file to the root level of an attached USB stick. Please disable the feature before removing the USB stick, or
you may lose some logging data.
Verbose modem logging: Only enable this option if instructed by a Cradlepoint support agent.
Create support log: This functionality allows for a quick collection of system logging. Create this log file when
instructed by a Cradlepoint support agent.
ROUTER SERVICES
By default, router services (Enterprise Cloud Manager, NTP, etc.) connect to the router via the WAN. In some setups
it makes sense to use the LAN instead. For example, if your router is used strictly for 3G/4G failover behind another
router, you may not want to use 3G/4G data unnecessarily. Select Use LAN Gateway to set your router services to
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connect via the LAN.
LAN Gateway Address: Input the IP address of the LAN
side connection. If this is a 3G/4G failover router operating
behind another router, the LAN Gateway Address is the IP
address of that other router.
DNS Server and Secondary DNS Server: The primary and
secondary DNS server numbers match the static DNS values
(set at NETWORKING > DNS Servers). You can leave the
default values or set them manually here. (Changing these
values also changes the static DNS values.)
LLDP
The Link Layer Discovery Protocol (LLDP) is a standard
method for network devices to share information about
themselves among their neighbors. The router stores the
information it receives from its neighbors, which can be
viewed on the STATUS > LLDP page.
Enable LLDP for Ethernet on the WAN and/or LAN.
ENTERPRISE CLOUD MANAGER
Cradlepoint Enterprise Cloud Manager (ECM) is a cloud-based management service for configuring, monitoring, and
organizing your Cradlepoint routers. Key features include the following:
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•
•
•
Group based configuration management
Health monitoring of router connectivity and data usage
Remote management and control of routers
Historical record keeping of device logs and status
Registering Your Router – Once you have signed up for ECM, click on the Register Router button to begin managing
the router through ECM. Input your ECM Username and ECM Password and click Register. You have now registered the
device with Enterprise Cloud Manager.
Suspending the ECM Client – Click on the Suspend Client button to stop communication between the device and ECM.
Suspending the client will make it stop any current activity and go dormant. It will not attempt to contact the server
while suspended. This is a temporary setting that will not survive a router reboot; to disable the client altogether use
the Advanced Enterprise Cloud Manager Settings panel (below).
Enterprise Cloud Manager Settings (Advanced)
• Enabled: Enable the ECM client to contact the server. While this box is unchecked, the ECM client will never
attempt to contact the server. (Default: Enabled)
• Server Host:Port: The DNS hostname and port number for your ECM server. (Default: stream.cradlepoint.com)
• Session Retry Timer: How long to wait, in seconds, before starting a new ECM session following a connection
drop or connectivity failure. Note that this value is a starting point for an internal backoff timer that prevents
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superfluous retries during connectivity
loss.
Unmanaged Checkin Timer: How often, in
seconds, the router checks with ECM to
see if the router is remotely activated.
Note that this value is a starting point
for an internal backoff timer that
reduces network usage over time.
Maximum Alerts Buffer: The maximum
number of alerts to buffer when offline.
DEVICE ALERTS
The Device Alerts submenu choice allows you to receive email notifications of specific system events. YOU MUST
ENABLE AN SMTP EMAIL SERVER TO RECEIVE ALERTS.
Alerts can be included for the following:
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Firmware Upgrade Available: A firmware
update is available for this device.
System Reboot Occurred: This router has
rebooted. This depends on NTP being
enabled and available to report the
correct time.
Unrecognized MAC Address: Used with
the MAC monitoring lists. An alert is sent
when a new unrecognized MAC address is
connected to the router.
WAN Device Status Change: An attached
WAN device has changed status. The
possible statuses are plugged, unplugged,
connected, and disconnected.
Configuration Change: A change to the
router configuration.
Login Success: A successful login
attempt has been detected.
Login Failure: A failed login attempt has
been detected.
Account Locked: Account has been locked
due to excessive failed login attempts.
IP Address Banned: An IP address has been banned.
VPN Tunnel Goes Down: Sends an alert when a VPN tunnel goes down.
Feature License Expiration: Sends an alert when a feature license is about to expire.
Router SDK Application: A router SDK Application may send an alert.
Full System Log: The system log has filled. This alert contains the contents of the system log.
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Recurring System Log: The system log is sent periodically. This alert contains all of the system events since the
last recurring alert. It can be scheduled for daily, weekly and monthly reports (Frequency). You also choose the
Time you want the alert sent.
SMTP Mail Server
Since your router does not have its own email server, to receive alerts you must enable an SMTP server. This is
possible through most email services (Gmail, Yahoo, etc.)
Each SMTP server will have different specifications for setup, so you have to look those up separately. The following is
an example using Gmail:
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•
•
•
•
Server Address: smtp.gmail.com
Server Port: 587 (for TLS, or Transport Layer Security port; the router does not support SSL).
Authentication Required: For Gmail, mark this checkbox.
User Name: Your full email address
Password: Your Gmail password
From Address: Your email address
To Address: Your email address
Once you have filled in the information for the SMTP server, click on the “Verify SMTP Settings” button. You should
receive a test email at your account.
Delivery Options (Advanced)
Email Subject Prefix: This optional string is prefixed to the alert subject. It can be customized to help you identify
alerts from specific routers.
Retry Attempts: The number of attempts made to send an alert to the mail server. After the attempts are exhausted,
the alert is discarded.
Retry Delay: The delay between retry attempts.
SERIAL REDIRECTOR
A single USB Serial device can be used to establish a serial link to a host port on the router. The USB Serial device can
also be accessed by running “serial” from an SSH session.
Telnet to Serial Configuration
• Enabled: Enabling Telnet to Serial will start a Telnet server that
passes its connection to the serial adapter. Enabling this service is
not necessary when accessing serial through SSH.
• LAN: Enable serial redirector for LAN connections.
• Authenticated LAN: Enable serial redirector for Authenticated
LAN connections. You must be logged into the router to use the
redirector.
• WAN: Enable serial redirector for WAN connections.
• Server Port: Enter a port number for the redirector to use. (Default: 7218)
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SNMP CONFIGURATION
SNMP, or Simple Network Management Protocol, is an Internet standard protocol for remote management. You might
use this instead of Enterprise Cloud Manager if you want to remotely manage a set of routers that include both
Cradlepoint and non-Cradlepoint products.
SNMP Configuration
•
Enable SNMP: Selecting “Enable
SNMP” will reveal the router’s
SNMP configuration options.
Network Settings
• Enable SNMP on LAN: Enabling
SNMP on LAN will make SNMP
services available on the
LAN networks provided by
this router. SNMP will not be
available on guest or virtual
networks that do not have
administrative access.
• LAN port #: Use the LAN port #
field to configure the LAN port
number you wish to access
SNMP services on. (Default:
161)
• Enable SNMP on WAN: Enabling
SNMP on WAN will make SNMP
services available to the WAN
interfaces of the router.
• WAN port #: Use the WAN
port # field to configure which
publicly accessible port you
wish to make SNMP services
available on. (Default: 161)
• SNMP Version
• SNMPv1: SNMP version 1 is the most basic version of SNMP. SNMPv1 will configure the router to transmit
with settings compatible with SNMP version 1 protocols.
• SNMPv2c: SNMP version 2c has the same features as v1 with some additional commands. SNMPv2c will
configure the router to use settings and data formatting compatible with SNMP version 2c.
• SNMPv3: SNMP version 3 includes all prior features with security available. SNMPv3 is the most secure
setting for SNMP. If you wish to configure traps then you must use SNMP version 3.
SNMP v1 & v2c Settings
• Get community string: The “Get community string” is used to read SNMP information from the router. This string
is like a password that is transmitted in regular text with no protection.
• Set community string: The “Set community string” is used when writing SNMP settings to the router. This string
is like a password. It is a good idea to make it different than the “Get community string.”
SNMPv3
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If you select SNMPv3, you have several additional configuration options for added security.
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•
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Authentication type: Select the authentication and encryption type that will be used when connecting to the
router from the following dropdown list. These settings must match the configuration used on any SNMP clients.
MD5 with no encryption
SHA with no encryption
MD5 with DES encryption
SHA with DES encryption
MD5 with AES encryption
SHA with AES encryption
Username: Enter the Username configured on your SNMP host in the username field.
Password: Enter the Password for your SNMP host in the password and verify password fields. This password
must be at least eight characters long.
Enable SNMP traps: Enabling traps will allow you to configure a destination server, community, and port for trap
notifications. Trap notifications are returned to the server with SNMPv1.
Trap community string: The trap notifications will be returned to the trap server using this SNMPv1 trap
community name.
Address for trap server: Enter the address of the host system that you want trap alerts sent to.
Trap server port #: Enter the port number that the remote host will be listening for trap alerts on. (Default: 162)
General Settings
System information via SNMP is Read-Writable by default. However, if a value is set here, that field will become Read
Only.
•
•
•
System Contact: Input the email address of the system administrator.
System Name: Input the router’s hostname.
System Location: Input the physical location of the router. This is simply a string for your own information.
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SYSTEM CONTROL
SYSTEM FIRMWARE
This allows the administrator to load new firmware onto the router to add
new features or fix defects. If you are happy with the operation of the
router, you may not want to upgrade just because a new version is available.
Check the firmware release notes (cradlepoint.com/firmware) for information
to decide if you should upgrade.
Current Firmware Version:
Shows the number of the
current firmware and the date
it was updated.
Available Firmware Version:
If there is a new firmware
version available, this will list
the version number. Click “Check Again” to have the router check the newest firmware.
Automatic Firmware Check: Have the router download the file and
perform the upgrade with no user interaction.
Manual Firmware Upload: Upload the router firmware from an attached
computer. (Go to cradlepoint.com/firmware to download the firmware.)
System Config Save/Restore
Download Settings: Click on “Dowload Settings” to save your current
settings to a file on a computer.
Restore Settings: Click on “Restore Settings” to restore your previous
settings from a file on a computer.
Firmware Management
Load new firmware and restore your previous settings from a file on a
computer without rebooting between steps.
MODEM FIRMWARE
This allows the administrator to load new firmware onto Cradlepoint modems attached to the router. Note that modem
firmware is separate from router firmware. New modem firmware may be necessary to update the module due to
carrier updates or defect resolution. If you are happy with the operation of the modem, you may not want to upgrade
just because a new version is available. Please check the modem firmware release notes for information to decide if
you should upgrade or not.
Most Cradlepoint modems contain a single firmware image that can be Checked, Updated or manually updated. With
some modems (such as LPE), you have the ability to change the firmware to support a different carrier image. With
other select modems (such as LP6), more than one modem firmware image may be locally stored within the device’s
memory.
You must first select the Cradlepoint modem you would like to update. Once selected, the appropriate modem
firmware update options will display.
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For modems supporting manual carrier
switching (such as LPE), select File to
browse to an appropriate, different
modem firmware package file to load
into the modem’s memory.
Firmware updates can be performed on
any firmware line item using the Check/
Upgrade or File (manual) process.
The following actions are available to
be configured:
•
Automatically check for new
firmware: Click the checkbox to indicate whether the system is to automatically check for available modem
firmware updates. When enabled, the system checks once a day. This global setting applies to all modems
connected to the router.
•
Select Modem: Select the appropriate modem which you would like to update. Note that dual SIM devices are
listed as a single modem.
In the Installed Firmware grid, you will see the following columns:
•
Active (Multi-firmware modems only): Indicates which carrier package is currently active on the modem. Note: You
cannot select the active image. On multi-firmware modems, the carrier firmware is selected automatically.
•
Carrier: Displays the carrier supported by the modem firmware. For carriers not otherwise available, “Generic” will
be displayed.
•
Current Package Version: Displays the current firmware package version loaded on the modem.
•
Available Firmware Version: Displays the firmware version available for upgrade or indicates status of the current
firmware. If new firmware is available, the available upgrade version is displayed.
•
Upgrade: Click this button to download the Available Firmware Version file and perform this over-the-air upgrade.
If a connection error occurs, it is possible that HTTPS is blocked for the upgrade check. Enable Allow HTTP
Firmware Check in SYSTEM > System Control >System Firmware to address this issue.
•
Check: Click this button to refresh or update the Available Firmware Version status column.
•
File: Click this button to manually upload a modem firmware file. Type the path/file or click Select Firmware File
to browse to the local file location. Once entered, click Begin Firmware Upgrade. Note: For modems which support
manual carrier switching, find the appropriate modem firmware package file via ECM or the Cradlepoint portal.
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DEVICE OPTIONS
Reboot Options
•
•
•
Reboot the Device: Manually restart the router.
Factory Reset Router: Reset the router to its original
settings. Once reset your SSID and admin password
will match the sticker on the bottom of the router.
Device Console: Access router’s command line
interface (CLI) console.
Scheduled Reboot
•
•
Scheduled Reboot: Router will restart at userspecified time.
Enable Watchdog Reboot: Router will restart when
it determines an unrecoverable error condition has
occurred.
DIAGNOSTICS
Ping Test
A simple test to check Internet connectivity. Type the
Hostname or IP address of the computer you want to
ping and click the ‘Ping’ button.
Speed Test
• Tests Against Cradlepoint Server - Up to ten speed
tests are permitted against a Cradlepoint server.
• WAN Device - The WAN Device that is selected will
have the test run on it. If no device is selected
then the highest priority connected device will be
used.
• Custom Server - Type the Hostname or IP address
of the server to which you wish to perform a test.
If left empty the test will be done to a Cradlepoint
server.
• Custom Port (Optional) - The port to which the
test is directed.
• Max Duration - The Max Duration is the Maximum
amount of time for which the test should be run.
The test may finish sooner if sufficient data is
collected.
• Data Limit - The Data Limit is the limit of how much data will be transferred while measuring the connection
speed; this should be limited to reduce the expense of a speed test. Setting the limit to 0 will cause the test to
run until enough data is collected or the duration limit is met.
• Test Type - Select the type of test you would like to run. TCP Upload will test speed going to the server, TCP
Download will test speed coming to the client, and UDP will measure the speed going to the server.
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SETUP WIZARDS
ECM REGISTRATION
To register the router with
Cradlepoint ECM you must first
have an account. If you need to
create an account you can signup
at cradlepoint.com.
Once you’ve created an account,
or if you already have one, you
can enter your ECM username
and password to register the
router.
FIRST TIME SETUP
Administrator Password and Time Zone
Enter a password for the administrator who will have full access
to the router’s management interface.
You can use the default password on the back of your product,
or you can create a custom Administrator Password.
Configuring Your Wireless Network
• Wireless Network Name - When you are browsing for
available wireless networks, this is the name that will be
broadcast from this router. This name is also referred to as
the SSID. For security purposes, it is highly recommended
you change the pre-configured wireless network name.
• Enable Guest Network - If the guest network is enabled,
anyone can connect to the special guest network which
allows limited connectivity to the Internet while preventing
access to your local network.
• Security Mode
• Best (WPA2): Select this option if your wireless
adapters support WPA2-only mode. This will connect
to most new devices and is the most secure, but may
not connect to older devices or some handheld devices
such as a PSP.
• Good (WPA1 & WPA2): Select this option if your
wireless adapters support WPA or WPA2. This is the
most compatible with modern devices and PCs.
• Poor (WEP): Select this option if your wireless
adapters only support WEP. This should only be used
if a legacy device that only supports WEP will be
connected to the router. WEP is insecure and obsolete
and is only supported in the router for legacy reasons.
The router cannot use 802.11n modes if WEP is enabled; router WiFi performance and range will be limited.
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• None (OPEN): Select this option if you do not want to activate any security features.
WPA Password - The WPA Password must be between 8 and 64 characters long. A combination of upper and lower
case letters along with numbers and special characters is recommended to prevent hackers from gaining access to
your network.
Configuring Your APN and Modem Authentication
If you are using a SIM-based modem (LTE/GSM/HSPA) with
your Cradlepoint router you may need to configure the APN
before it will properly connect to your carrier. Wireless carriers
offer several APNs so check with your carrier to confirm the
appropriate one to use. You can use the default password
on the back of your product, or you can create a custom
Administrator Password.
NOTE: DO NOT USE THIS APN WIZARD if you have already
configured an APN. Any specific modem settings will not be
overwritten by this generic APN setup. Leave this setting as
default and after finishing this Wizard go to the CONNECTION
MANAGER page, select your modem, and edit the settings. The
SIM PIN/APN tab has more available settings than are provided
here.
Some modems require a username and password to be entered
to authenticate with a carrier. Do not fill in the following fields
unless you are sure your modem needs authentication.
•
•
•
Authentication Protocol
Username
Password
Enable and Configure Failure Check
Failure check will test the connection to verify the WAN device
is connected.
•
•
•
Idle Check Interval: Set the number of seconds the
router will wait between checks to see if the WAN is still
available.
Failure Check:
• Off: Once the link is established the router takes no
action to verify that it is still up.
• On: Modems will be set to use the Passive DNS failure
check type. Ethernet and WiFi as WAN connections
will be set to use Active Ping.
Ping IP Address: This IP address must be an address that
can be reached through your WAN connection (modem/
Ethernet). Some ISPs/Carriers block certain addresses, so
choose an address that all of your WAN connections can
use.
Summary
Review your settings and click Finish to exit or Back to edit.
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IP PASSTHROUGH SETUP
IP passthrough takes a 3G/4G WAN data
source (USB, ExpressCard, or Cradlepoint
business-grade modem) and passes the
IP address through to Ethernet LAN.
Enabling IP passthrough will make many
changes to your router configuration.
Please review this list and ensure they
are compatible with how the router will
be used.
•
•
•
•
•
•
•
All Ethernet ports will be set to LAN
All network groups except the
primary network group will be
removed
All WAN devices will have Load
Balance disabled and the highest
priority device will be used
All Wireless interfaces will be
removed from the primary network
group
All Router based VPN and GRE
services will be disabled
The Routing Mode will be set to IP
Passthrough
The Subnet Selection Mode will be
set to “Automatically Create Subnet” unless overridden via the Subnet Selection Mode dropdown
Any Ethernet WAN connections should be disconnected before IP passthrough is enabled.
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APPENDIX
SAFETY, REGULATORY, AND WARRANTY GUIDE
CRADLEPOINT AER1600
MODEL: S4A542A
CRADLEPOINT AER1650
MODEL: S4A547A
CRADLEPOINT AER1600LPE
MODEL: S4A543A
CRADLEPOINT AER1650LPE
MODEL: S4A548A
CRADLEPOINT MC400LPE
MODEL: MC400LPE
CRADLEPOINT MC400LP3
MODEL: MC400LP3
This important Product Information and Safety Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software
licensing information. To avoid injury, read all safety information below and operating instructions before using the device.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Increase the separation between the equipment and receiver
Consult the dealer or an experienced radio/TV technician for help
FCC CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate
this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
FCC STATEMENT
For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible.
This device is restricted for indoor use.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 35 cm between the radiator and your body.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in
accordance with FCC multi-transmitter product procedures.
To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular
antenna gain must not exceed 3.3 dBi.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired
operation of the device.
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INDUSTRY CANADA RADIATION EXPOSURE STATEMENT
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed
and operated with a minimum distance of 35 cm between the radiator and your body.
This radio transmitter (IC: 6921A-S4A542A, 6921A-S4A547A) has been approved by Industry Canada to operate with the antenna types
listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not
included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible.
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile
satellite systems.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in
accordance with IC multi-transmitter product procedures.
These devices have been designed to operate with cellular antennas having a maximum gain of 3.3 dBi. Antennas having a higher gain are
strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.
DÉCLARATION D’INDUSTRIE CANADA
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d’autres canaux
n’est pas possible.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les
risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
NOTE IMPORTANTE (POUR L’UTILISATION DE DISPOSITIFS MOBILES): DÉCLARATION
D’EXPOSITION AUX RADIATIONS
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet
équipement doit être installé et utilisé avec un minimum de 45 cm de distance entre la source de rayonnement et votre corps.
Cet appareil et son antenne(s) ne doit pas être co-localisés ou fonctionnement en association avec une autre antenne ou transmetteur.
Le présent émetteur radio (IC: 6921A-S4A542A, 6921A-S4A547A) a été approuvé par Industrie Canada pour fonctionner avec les types
d’antenne énumérés ci-dessous et ayant un gain admissible maximal et l’impédance requise pour chaque type d’antenne. Les types
d’antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l’exploitation
de l’émetteur.
INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE
Model: S4A542A
AER1600
Model: S4A547A
AER1650
Cradlepoint, Inc. declares that this device is in compliance with the essential requirements of the R&TTE Directive 1999/5/EC, Energy
Related Products Directive 2009/125/EC, Electromagnetic Compatibility Directive 2004/108/EC, Low Voltage Directive 2006/95/EC, and
RoHS2 Directive 2011/65/EU.
A copy of the original European DoC may be obtained from cradlepoint.com/product-certifications.
RF Exposure Statement: To comply with RF Exposure requirements, this equipment should be installed and operated with a minimum
distance of 35 cm between the radiating device and your body.
RECYCLING AND ENVIRONMENTAL INFORMATION
To find information on Cradlepoint’s commitment to our environment and how to responsibly recycle or recover Cradlepoint products at
the end of their useful life, please visit cradlepoint.com.
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SAFETY AND HAZARDS
Under no circumstances should the device be used in any areas:
(a) where blasting is in progress,
(b) where explosive atmospheres may be present, or
(c) that are near (i) medical or life support equipment, or (ii) any equipment which may be susceptible to any form of radio interference.
In such areas, the device MUST BE POWERED OFF AT ALL TIMES (since the device otherwise could transmit signals that might interfere
with such equipment).
In addition, under no circumstances should the device be used in any aircraft, regardless of whether the aircraft is on the ground or in
flight. In any aircraft, the device MUST BE POWERED OFF AT ALL TIMES since the device otherwise could transmit signals that might
interfere with various onboard systems on such aircraft.
Furthermore, under no circumstances should the device be used by the driver or operator of any vehicle. Such use of the device will
detract from the driver’s or operator’s control of that vehicle. In some jurisdictions, use of the device while driving or operating a vehicle
constitutes a civil and/or criminal offense.
Due to the nature of wireless communications, transmission and reception of data by the device can never be guaranteed, and it is
possible that data communicated or transmitted wirelessly may be delayed, corrupted (i.e., contain errors), or totally lost.
The device is not intended for (and Cradlepoint recommends the device not be used in any) critical applications where failure to transmit
or receive data could result in property damage or loss or personal injury of any kind (including death) to the user or to any other party.
Cradlepoint expressly disclaims liability for damages of any kind resulting from:
(a) delays, errors, or losses of any data transmitted or received using the device; or
(b) any failure of the device to transmit or receive such data.
WARNING: This product is only to be installed by qualified personnel.
Purchaser agrees to indemnify Cradlepoint against any liability or damages caused to third parties as a result of Purchaser’s misuse or
misapplication of the Cradlepoint product.
OPEN SOURCE SOFTWARE
This product contains software distributed under one or more of the following open source licenses: GNU General Public License Version
2, BSD License, Net-SNMP License, and PSF License Agreement for Python 3.3. For more information on this software, including licensing
terms and your rights to access source code, contact Cradlepoint at cradlepoint.com/opensource.
WARRANTY INFORMATION
Cradlepoint, Inc. warrants this product against defects in materials and workmanship to the original purchaser (or the first purchaser in
the case of resale by an authorized distributor) for a period of one (1) year from the date of shipment. This warranty is limited to a repair
or replacement of the product, at Cradlepoint’s discretion as purchaser’s sole and exclusive remedy. Cradlepoint does not warrant that
the operation of the device will meet your requirements or be error free.
LIMITATION OF CRADLEPOINT LIABILITY
The information contained in this Safety, Regulatory, and Warranty Guide is subject to change without notice and does not represent
any commitment on the part of Cradlepoint or its affiliates. CRADLEPOINT AND ITS AFFILIATES HEREBY SPECIFICALLY DISCLAIM LIABILITY
FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING
WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY
TO USE THE DEVICE, EVEN IF CRADLEPOINT AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN
IF SUCH DAMAGES ARE FORESEEABLE; OR (B) CLAIMS BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE
AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE DEVICE, REGARDLESS OF THE
NUMBER OF EVENTS, OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL PURCHASER OF THE
DEVICE.
PRIVACY
Cradlepoint collects general data pertaining to the use of Cradlepoint products via the Internet including, by way of example, IP address,
device ID, operating system, browser type and version number, etc. To review Cradlepoint’s privacy policy, please visit cradlepoint.com/
privacy.
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OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT
By activating or using your AER1600 or AER1650 device, you agree to be bound by Cradlepoint’s Terms of Use, User License and other
applicable Legal Policies.
© 2015 Cradlepoint, Inc. All rights reserved. Cradlepoint is not responsible for omissions or errors in typography or photography.
Cradlepoint, AER1600, AER1650, and the Cradlepoint logo are trademarks of Cradlepoint, Inc. in the US and other countries. Other
trademarks are property of their respective owners.
ROUTER COMMUNICATION/DATA USAGE
The factory default configuration of the router is set to communicate with Cradlepoint and other resources at regular intervals to
access the latest firmware and modem updates, clock synchronization (NTP), and Enterprise Cloud Manager (ECM) membership. Such
communication may result in data usage and applicable charges regardless of whether the router uses a wired or wireless Internet
connection. To avoid such data usage and potential charges, consult the following Knowledge Base article:
http://knowledgebase.cradlepoint.com/articles/support/router-communication-data-usage
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