Deploying and Upgrading Avaya G430 Branch

Deploying and Upgrading Avaya G430
Branch Gateway
Release 7.0.1
03-603233
Issue 4
February 2017
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Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at +1-800-643-2353 for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support website: https://support.avaya.com or such
successor site as designated by Avaya.
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How to Get Help
For additional support telephone numbers, go to the Avaya support
Website: http://www.avaya.com/support. If you are:
• Within the United States, click the Escalation Contacts link
that is located under the Support Tools heading. Then click
the appropriate link for the type of support that you need.
• Outside the United States, click the Escalation Contacts link
that is located under the Support Tools heading. Then click
the International Services link that includes telephone
numbers for the international Centers of Excellence.
Providing Telecommunications Security
Telecommunications security (of voice, data, and/or video
communications) is the prevention of any type of intrusion to (that is,
either unauthorized or malicious access to or use of) your company's
telecommunications equipment by some party.
Your company's “telecommunications equipment” includes both this
Avaya product and any other voice/data/video equipment that could
be accessed via this Avaya product (that is, “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent,
subcontractor, or is not working on your company's behalf. Whereas,
a “malicious party” is anyone (including someone who may be
otherwise authorized) who accesses your telecommunications
equipment with either malicious or mischievous intent.
Such intrusions may be either to/through synchronous (timemultiplexed and/or circuit-based), or asynchronous (character-,
message-, or packet-based) equipment, or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll
facility access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
Be aware that there may be a risk of unauthorized intrusions
associated with your system and/or its networked equipment. Also
realize that, if such an intrusion should occur, it could result in a
variety of losses to your company (including but not limited to,
human/data privacy, intellectual property, material assets, financial
resources, labor costs, and/or legal costs).
Responsibility for Your Company’s Telecommunications
Security
The final responsibility for securing both this system and its
networked equipment rests with you - Avaya’s customer system
administrator, your telecommunications peers, and your managers.
Base the fulfillment of your responsibility on acquired knowledge and
resources from a variety of sources including but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you
and your peers should carefully program and configure:
• Your Avaya-provided telecommunications systems and their
interfaces
• Your Avaya-provided software applications, as well as their
underlying hardware/software platforms and interfaces
• Any other equipment networked to your Avaya products
TCP/IP Facilities
Customers may experience differences in product performance,
reliability and security depending upon network configurations/design
and topologies, even when the product performs as warranted.
Product Safety Standards
This product complies with and conforms to the following
international Product Safety standards as applicable:
• IEC 60950-1 latest edition, including all relevant national
deviations as listed in the IECEE Bulletin—Product Category
OFF: IT and Office Equipment.
• CAN/CSA-C22.2 No. 60950-1 / UL 60950-1 latest edition.
This product may contain Class 1 laser devices.
• Class 1 Laser Product
• Luokan 1 Laserlaite
• Klass 1 Laser Apparat
Electromagnetic Compatibility (EMC) Standards
This product complies with and conforms to the following
international EMC standards, as applicable:
• CISPR 22, including all national standards based on CISPR
22.
• CISPR 24, including all national standards based on CISPR
24.
• IEC 61000-3-2 and IEC 61000-3-3.
Avaya Inc. is not responsible for any radio or television interference
caused by unauthorized modifications of this equipment or the
substitution or attachment of connecting cables and equipment other
than those specified by Avaya Inc. The correction of interference
caused by such unauthorized modifications, substitution or
attachment will be the responsibility of the user. Pursuant to Part 15
of the Federal Communications Commission (FCC) Rules, the user is
cautioned that changes or modifications not expressly approved by
Avaya Inc. could void the user’s authority to operate this equipment.
Federal Communications Commission Part 15 Statement:
For a Class A digital device or peripheral:
Note:
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
For a Class B digital device or peripheral:
Note:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Equipment With Direct Inward Dialing (“DID”):
Allowing this equipment to be operated in such a manner as to not
provide proper answer supervision is a violation of Part 68 of the
FCC’s rules.
Proper Answer Supervision is when:
1. This equipment returns answer supervision to the public
switched telephone network (PSTN) when DID calls are:
• answered by the called station,
• answered by the attendant,
• routed to a recorded announcement that can be
administered by the customer premises equipment
(CPE) user
• routed to a dial prompt
2. This equipment returns answer supervision signals on all
(DID) calls forwarded back to the PSTN.
Permissible exceptions are:
• A call is unanswered
• A busy tone is received
• A reorder tone is received
Avaya attests that this registered equipment is capable of providing
users access to interstate providers of operator services through the
use of access codes. Modification of this equipment by call
aggregators to block access dialing codes is a violation of the
Telephone Operator Consumers Act of 1990.
Automatic Dialers:
When programming emergency numbers and (or) making test calls to
emergency numbers:
• Remain on the line and briefly explain to the dispatcher the
reason for the call.
• Perform such activities in the off-peak hours, such as early
morning or late evenings.
Toll Restriction and least Cost Routing Equipment:
The software contained in this equipment to allow user access to the
network must be upgraded to recognize newly established network
area codes and exchange codes as they are placed into service.
Failure to upgrade the premises systems or peripheral equipment to
recognize the new codes as they are established will restrict the
customer and the customer’s employees from gaining access to the
network and to these codes.
For equipment approved prior to July 23, 2001:
This equipment complies with Part 68 of the FCC rules. On either the
rear or inside the front cover of this equipment is a label that
contains, among other information, the FCC registration number, and
ringer equivalence number (REN) for this equipment. If requested,
this information must be provided to the telephone company.
For equipment approved after July 23, 2001:
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the Administrative Council on Terminal
Attachments (ACTA). On the rear of this equipment is a label that
contains, among other information, a product identifier in the format
US:AAAEQ##TXXX. If requested, this number must be provided to
the telephone company.
The REN is used to determine the quantity of devices that may be
connected to the telephone line. Excessive RENs on the telephone
line may result in devices not ringing in response to an incoming call.
In most, but not all areas, the sum of RENs should not exceed 5.0.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre
maximal de terminaux qui peuvent être raccordés à une interface
téléphonique. La terminaison d’une interface peut consister en une
combinaison quelconque de dispositifs, à la seule condition que la
somme d’indices d’équivalence de la sonnerie de tous les dispositifs
n’excède pas cinq.
To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for
this product is part of the product identifier that has the format
US:AAAEQ##TXXX. The digits represented by ## are the REN
without a decimal point (for example, 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
Means of Connection:
Connection of this equipment to the telephone network is shown in
the following table:
Manufactu
rer’s Port
Identifier
Off
premises
station
DID trunk
CO trunk
Tie trunk
Basic Rate
Interface
1.544
digital
interface
120A4
channel
service unit
FIC Code
SOC/ REN/
A.S. Code
Network
Jacks
OL13C
9.0F
RJ2GX,
RJ21X,
RJ11C
RJ2GX,
RJ21X,
RJ11C
RJ21X,
RJ11C
RJ21X,
RJ11C
RJ2GX
RJ49C
02RV2.T
AS.2
02GS2
0.3A
02LS2
0.3A
TL31M
02IS5
9.0F
6.0F, 6.0Y
04DU9.BN
6.0F
04DU9.1K
N
04DU9.1S
N
04DU9.DN
6.0F
6.0F
6.0Y
RJ48C,
RJ48M
RJ48C,
RJ48M
RJ48C,
RJ48M
RJ48C
If this equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice is
not practical, the telephone company will notify the customer as soon
as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the operation
of the equipment. If this happens, the telephone company will provide
advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact the Technical Service Center at
1-800-242- 2121 or contact your local Avaya representative. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable FCC
Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also
compliant.
Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or
corporation commission for information.
Installation and Repairs
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a
representative designated by the supplier. It is recommended that
repairs be performed by Avaya certified technicians.
FCC Part 68 Supplier’s Declarations of Conformity
Avaya Inc. in the United States of America hereby certifies that the
equipment described in this document and bearing a TIA TSB-168
label identification number complies with the FCC’s Rules and
Regulations 47 CFR Part 68, and the Administrative Council on
Terminal Attachments (ACTA) adopted technical criteria.
Avaya further asserts that Avaya handset-equipped terminal
equipment described in this document complies with Paragraph
68.316 of the FCC Rules and Regulations defining Hearing Aid
Compatibility and is deemed compatible with hearing aids.
Copies of SDoCs signed by the Responsible Party in the U. S. can
be obtained by contacting your local sales representative and are
available on the following Web site: http://support.avaya.com/DoC.
Canadian Conformity Information
This Class A (or B) digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe A (ou B) est conforme à la
norme NMB-003 du Canada.
This product meets the applicable Industry Canada technical
specifications/Le présent materiel est conforme aux specifications
techniques applicables d’Industrie Canada.
European Union Declarations of Conformity
Avaya Inc. declares that the equipment specified in this document
bearing the "CE" (Conformité Europeénne) mark conforms to the
European Union Radio and Telecommunications Terminal Equipment
Directive (1999/5/EC), including the Electromagnetic Compatibility
Directive (2004/108/EC) and Low Voltage Directive (2006/95/EC).
Copies of these Declarations of Conformity (DoCs) can be obtained
by contacting your local sales representative and are available on the
following Web site: http://support.avaya.com/DoC.
European Union Battery Directive
Avaya Inc. supports European Union Battery Directive 2006/66/EC.
Certain Avaya Inc. products contain lithium batteries. These batteries
are not customer or field replaceable parts. Do not disassemble.
Batteries may pose a hazard if mishandled.
Japan
The power cord set included in the shipment or associated with the
product is meant to be used with the said product only. Do not use
the cord set for any other purpose. Any non-recommended usage
could lead to hazardous incidents like fire disaster, electric shock,
and faulty operation.
If this is a Class A device:
This is a Class A product based on the standard of the Voluntary
Control Council for Interference by Information Technology
Equipment (VCCI). If this equipment is used in a domestic
environment, radio disturbance may occur, in which case, the user
may be required to take corrective actions.
If this is a Class B device:
This is a Class B product based on the standard of the Voluntary
Control Council for Interference from Information Technology
Equipment (VCCI). If this is used near a radio or television receiver in
a domestic environment, it may cause radio interference. Install and
use the equipment according to the instruction manual.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
affiliates, its licensors, its suppliers, or other third parties. Users are
not permitted to use such Marks without prior written consent from
Avaya or such third party which may own the Mark. Nothing
contained in this site, the Documentation, Hosted Service(s) and
product(s) should be construed as granting, by implication, estoppel,
or otherwise, any license or right in and to the Marks without the
express written permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website: https://support.avaya.com, or such successor site
as designated by Avaya.
Contact Avaya Support
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telephone numbers and contact addresses, go to the Avaya Support
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Contact Avaya Support.
© 2010-2017, Avaya, Inc.
All Rights Reserved.
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Contents
Chapter 1: Before you install................................................................................................. 10
Before going to site................................................................................................................ 10
Required equipment........................................................................................................ 10
Obtaining the Branch Gateway serial number.................................................................... 12
RFA access.................................................................................................................... 12
License file with Survivable Remote Server ...................................................................... 12
Downloading license and authentication files..................................................................... 13
Downloading recent firmware........................................................................................... 13
Gateway authentication file.............................................................................................. 14
Site requirements.................................................................................................................. 14
Verifying temperatures and clearances............................................................................. 15
Verifying power outlets..................................................................................................... 15
Verifying the grounds....................................................................................................... 15
Firmware Specifications......................................................................................................... 16
Branch Gateway package contents......................................................................................... 19
EM200 package contents....................................................................................................... 19
Unpacking and checking package contents....................................................................... 20
Chapter 2: Installing the Branch Gateway and EM200........................................................ 21
Branch Gateway installations................................................................................................. 21
Roadmap for installing the Branch Gateway...................................................................... 21
Mounting the Branch Gateway chassis.............................................................................. 21
Placing the Branch Gateway on a table............................................................................. 26
Mounting the EM200 expansion module.................................................................................. 27
EM200 installation........................................................................................................... 27
Installing the media modules.................................................................................................. 28
Before inserting media modules into the Branch Gateway or EM200 chassis....................... 28
Combination limitations.................................................................................................... 29
Slot allocation................................................................................................................. 29
Inserting S8300 Server.................................................................................................... 31
Inserting media modules.................................................................................................. 32
Ground conductor attachments............................................................................................... 33
General grounding requirements...................................................................................... 34
Approved grounds........................................................................................................... 36
Safety ground connections............................................................................................... 39
Connecting power to the EM200 expansion modules......................................................... 41
Connecting power to the Branch Gateway......................................................................... 42
Chapter 3: Connecting devices............................................................................................. 43
Connecting devices............................................................................................................... 43
Roadmap for connecting devices...................................................................................... 43
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Contents
Data and voice device connections................................................................................... 44
Circuit protection installation............................................................................................. 52
Coupled Bonding Conductor installations.......................................................................... 53
Avaya Partner Contact Closure Adjunct installations.......................................................... 54
Chapter 4: Connecting and enabling a USB modem for remote access........................... 55
Chapter 5: Branch Gateway configuration........................................................................... 56
Modems for remote access.................................................................................................... 56
Configuring basic Branch Gateway connectivity....................................................................... 57
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Chapter 1: Before you install
Read this chapter carefully before you begin the installation. If you are installing the Branch
Gateway at a customer site, read this chapter before going to the customer site.
Related links
Before going to site on page 10
Site requirements on page 14
Firmware Specifications on page 16
Branch Gateway package contents on page 19
EM200 package contents on page 19
Before going to site
Before going to the site, it is necessary to read the planning documentation and prepare equipment
required for installation.
Related links
Before you install on page 10
Required equipment on page 10
Obtaining the Branch Gateway serial number on page 12
RFA access on page 12
License file with Survivable Remote Server on page 12
Downloading license and authentication files on page 13
Downloading recent firmware on page 13
Gateway authentication file on page 14
Required equipment
Make sure you have the necessary equipment to assist you in the installation before you start
working.
Related links
Before going to site on page 10
Equipment required for installation on page 11
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Before going to site
Equipment required for mounting on page 11
Equipment required for installing an S8300 Server on page 11
Equipment required if you are not installing an S8300 Server on page 11
Equipment required for installation
• One loop start analog trunk for connecting a modem
• A separate telephone line, if needed, for verbal communication during remote configuration
Related links
Required equipment on page 10
Equipment required for mounting
• A crosspoint screwdriver if rack mounting or wall mounting the Branch Gateway
• If you will mount the Branch Gateway on a flat wall: screws to fasten the Branch Gateway to
the wall
• If you will mount the Branch Gateway on a non-flat wall:
- A 48 in. x 48 in. (1.2 m x 1.2 m) plywood board (US: 3/4 inch plywood), 0.75 in. (20 mm)
thick.
- Wood screws to fasten the Branch Gateway to the plywood.
- Screws to fasten the plywood board to the wall (pan head at least ¾ in, #10-12 screw)
Related links
Required equipment on page 10
Equipment required for installing an S8300 Server
• One USB CD-ROM drive
• A laptop computer with Internet Explorer
Related links
Required equipment on page 10
Equipment required if you are not installing an S8300 Server
• A PC on the local network, optionally with a USB flash drive
• If the port is recognized, it is listed by the Device Manager.
• A modem to connect to the Branch Gateway to enable dial-in configuration.
Related links
Required equipment on page 10
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Before you install
Obtaining the Branch Gateway serial number
About this task
Look for the serial number sticker on the back of the Branch Gateway chassis. If the unit is delivered
directly to the customer and you will not have phone or LAN line access from the customer site to
access the http://rfa.avaya.com website, this task will require a preliminary trip to the customer site.
Related links
Before going to site on page 10
RFA access
You need to obtain a personal Single Sign-On (SSO) for Remote Feature Activation (RFA) website
authentication login before going to the site for installation. You must complete the authentication
process before you can be assigned an SSO authentication login.
As a first-time user:
• Business Partners should point their browsers to the Business Partner portal option
sales_market, services-voice, training tools and procedures to select RFA
• Associates should point their browsers to the Avaya Associate portal
• Contractors should point their browsers to avaya.com
• Alternatively go directly to http://rfa.avaya.com
From that point, log into SSO and complete the process to obtain your personal login.
Related links
Before going to site on page 10
License file with Survivable Remote Server
If you are installing an S8300 as a Survivable Remote Server (SRS), the license file for the S8300
must have a Communication Manager release that is equal to or greater than that of the server that
acts as primary controller. This is necessary so that if control passes to the SRS, it can allow the
same level of call processing as that of the primary controller.
Additionally, the SRS must have a version of Avaya Aura® Communication Manager that is identical
to that of the primary controller.
The license file requirements of the SRS should be identified in your planning documentation.
Related links
Before going to site on page 10
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Before going to site
Downloading license and authentication files
About this task
If you are installing a Branch Gateway with an S8300 Server as a primary controller, you need
license and authentication files for the Communication Manager.
Procedure
1. Use Windows File Explorer or another file management program to create a directory on
your laptop for storing license and authentication files (for example, C:\licenses).
2. Access the Internet from your laptop and go to http://rfa.avaya.com.
3. Login using your SSO login and password.
The AFS and RFA information home page appears.
4. Start the RFA application from the RFA information page.
To create and download the license file and authentication file, follow the instructions
outlined in the Avaya Remote Feature Activation (RFA) User Guide, 03-300149.
5. Use the download or email capabilities of the RFA website to download the license and
authentication files to your laptop.
Result
You can use the Maintenance Web Interface to install the Communication Manager license and
authentication files.
Related links
Before going to site on page 10
Downloading recent firmware
About this task
Download any recently updated firmware for the Branch Gateway and media modules to your
laptop. Visit the Avaya Support website www.avaya.com/supportto check the latest firmware image
file versions against the factory installed versions in the hardware you are installing. Download any
firmware image file upgrades you need from the Avaya Support website, and any Communication
Manager service packs that may be required for the upgrade.
Related links
Before going to site on page 10
Solution Deployment Manager on page 14
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Before you install
Solution Deployment Manager
You can upgrade the S8300 using the Solution Deployment Manager. For information about
upgrading S8300 firmware using the Solution Deployment Manager, see Administering Avaya Aura®
System Manager.
From Release 7.0, Solution Deployment Manager replaces Software Update Manager (SUM).
Related links
Downloading recent firmware on page 13
Gateway authentication file
An authentication file is preinstalled in the gateway, and can be updated if needed. Check the
authentication file version using the 'show auth-file info' function. Gateway firmware version 6.x and
newer (including versions 7.0.0+) use the 6.x authentication files. See the Deploying and Upgrading
Avaya G430 Branch Gateway guide.
Note:
When FIPS mode is enabled on the gateway, services logins using the authentication file are
disabled.
Warning:
Use of the set fips-mode CLI command is currently unsupported and should not be used at
this time. FIPs-mode will be made available in a later release once certification and testing has
been completed.
Related links
Before going to site on page 10
Site requirements
Inspect the site before you begin the installation. Verify that the site requirements have been met for
adequate environmental conditions, power and grounding availability, safety, and security
conditions. If you find discrepancies between the specifications necessary for proper installation of
equipment and the conditions on site, contact your project manager before proceeding with the
installation.
The Branch Gateway may be installed in a 19" rack, mounted on a wall, or placed on a sturdy table.
Installation instructions are provided in Installing the Branch Gateway on page 21. The ambient
temperature should be in the range 32 to 104˚F (0 to 40˚C). The humidity should not be higher than
90%.
Related links
Before you install on page 10
Verifying temperatures and clearances on page 15
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Site requirements
Verifying power outlets on page 15
Verifying the grounds on page 15
Verifying temperatures and clearances
About this task
Verify that temperatures and clearances are within the recommended technical parameters. Consult
the table of Technical Specifications in the topic Technical Specifications.
Warning:
Verify that temperature and clearance ranges are within tolerable limits. The thermal sensors
may shut down equipment if it is subjected to conditions beyond the recommended limits.
Equipment can be damaged if these restrictions are not respected.
Related links
Site requirements on page 14
Verifying power outlets
About this task
Check that an adequate number of power outlets are available. Verify that the Branch Gateway and
the other equipment in the rack do not present a possible overcurrent or overload to the customer's
branch circuit and/or power distribution strip. Power requirements are listed in the topic Power cord
specifications.
Warning:
Do not overload the power circuit.
Related links
Site requirements on page 14
Verifying the grounds
About this task
Ensure that the installation site has access to approved grounds and that either a trained technician
or a licensed electrician will be verifying all grounds and installing the Supplementary Ground
Conductor (consult Attaching ground conductors on page 33).
Warning:
Installation in a Restricted Access Location and secure access are required in Finland, Norway,
and Sweden. The Branch Gateway relies on two ground connections: first, the mains plugs for
the power supplies are required to be connected to AC outlets that have earth contacts; and
second, the Supplementary Ground Conductor provided with the system provides a non-
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Before you install
removable ground even when the AC cords are disconnected. However, because of unreliable
earthing concerns in Finland, Norway, and Sweden, the Branch Gateway must be installed in a
Restricted Access Location (RAL). An RAL is defined as an access that can be gained only by
trained service personnel or customers who have been instructed about the reasons for the
restricted access and any safety precautions that must be taken. In these cases, access to the
Branch Gateway is gained by the use of a tool (such as a lock and key) or other means of
security. If you have any questions about the safety conditions, contact your project manager.
When you have verified that the site is ready for a safe installation, proceed with the installation.
Related links
Site requirements on page 14
Firmware Specifications
New Comcode numbers for G450
New Comcode numbers for G430
Old codes will still be active for G430 with imbedded MP20 and MP80 bundle option.
• 700503274 : G430 120 channel DSP daughter board – Single MP120 for upgrades
• 700506957 : G430 MP120 Media Gateway – New bundle no on board MP20 and preinstalled
MP120
• 700506958 : G430 MP120 Media Gateway Non-GSA – New bundle number on board MP20
and preinstalled MP120
• 700508198 : G430 120 CHANNEL DSP daughter board
Minimum firmware requirements for G450
Firmware
version
Build
v1a
v2b
v2d
v3b
Recommended CM
Version
BGW 5.2.1
30.28.0 +
Yes
Yes
Yes
Yes (min FW
load 30.28.0)
CM 5.2.1 (SP 16) or higher
AA 6.3 FP3, CM6.3 .2 +
BGW 6.1
31.26.0
Yes
Yes
Yes
No - require new CM 6.0.1 - Nov 2010
FW (base not
supported)
BGW 6.2.1
32.26.0
Yes
Yes
Yes
No - require new AA 6.2 FP1-CM 6.2 sp4 FW (base not
Dec 2012
supported)
BGW 6.3
33.13.0
Yes
Yes
Yes
No - require new AA 6.2 FP2-CM 6.3 - May
FW (base not
2013
supported)
BGW 6.1
JITC
33.13.1
Yes
Yes
Yes
Would require
JITC request
CM 6.3.1.1 (JITC SP)
Table continues…
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Firmware Specifications
Firmware
version
Build
v1a
v2b
v2d
v3b
Recommended CM
Version
BGW 6.3.1
34.6.0 +
Yes
Yes
Yes
Yes (min FW
load 34.6.0)
AA 6.2 FP3 CM 6.3.2
+ (Oct 2013)
AA 6.2 FP 2, CM 6.3 & CM
5.2.1 SP 16+
BGW 6.3.5
35.x.y
Yes
Yes
Yes
Yes
AA 6.2 FP3, CM 6.3.2 +
AA 6.2 FP 2, CM 6.3 & CM
5.2.1 SP 16+
BGW 6.3.6
JITC
36.x.y
Yes
Yes
Yes
Yes
AA 6.2 FP 4, CM 6.3.6
BGW 6.3.7
36.16.0 +
Yes
Yes
Yes
Yes
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.8
36.16.0 +
Yes
Yes
Yes
Yes
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.9
36.16.0 +
Yes
Yes
Yes
Yes
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.10
36.16.0 +
Yes
Yes
Yes
Yes
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.11
36.16.0 +
Yes
Yes
Yes
Yes
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.12
36.16.0
Yes
Yes
Yes
Yes
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.13
36.17.0
Yes
Yes
Yes
Yes
AA 6.2 FP 4 CM 6.3.6 +
BGW 7.0
37.20.0
Yes
Yes
Yes
Yes
AA 7.0, CM 7.0
AA 6.2 FP3, CM 6.3.2 &
CM 5.2.1 SP 16+
AA 6.2 FP 4 CM 6.3.6 +
BGW 7.0.0.1
37.20.0
Yes
Yes
Yes
Yes
AA 7.0, CM 7.0
AA 6.2 FP 4 CM 6.3.6 +
BGW 7.0.0.2
37.21.0
Yes
Yes
Yes
Yes
AA 7.0, CM 7.0
AA 6.2 FP 4 CM 6.3.6 +
BGW 7.0.1
37.38.0
Yes
Yes
Yes
Yes
AA 7.0 FP 1, CM 7.0.1
AA 6.2 FP 4, CM 6.3.6
AA 7.0, CM 7.0
Minimum firmware requirements for G430
Firmware
version
Build
BGW 5.2.1
30.28.0
Yes
No
No BGW support CM 5.2.1(SP 16) or higher
MP120
(CM blocks more than 105
channels)
BGW 6.1
31.26.0
Yes
No
No BGW support CM 6.0.1
MP120
v1a
v2a
(MP120
Preinstalled)
Comments
Recommended CM Version
- Older versions of CM will
work
Table continues…
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Before you install
Firmware
version
Build
BGW 6.2.1
32.26.0
v1a
v2a
Comments
(MP120
Preinstalled)
Yes
No
Recommended CM Version
- Older versions of CM will
work
(CM blocks more than 105
channels)
No BGW support AA 6.2 FP1 CM 6.2 sp 4 — Dec
MP120
2012
(CM blocks more than 105
channels)
BGW 6.3
33.13.0
Yes
No
No BGW support AA 6.2 FP2 CM 6.3 — May 2013
MP120
(CM supports all 120 channels)
BGW 6.3.1
34.6.0
Yes
No
No BGW support AA6.2 FP3 CM6.3.2 — Oct 2013
MP120
(CM supports all 120 channels)
BGW 6.3.5
35.x.y
Yes
Yes
MP120 Support
V150.1 Features
AA 6.2 FP3 CM 6.3.2 +
MP120 Support
AA 6.2 FP 4 CM 6.3.6
BGW 6.3.6
JITC
36.x.y
Yes
Yes
(CM supports all 120 channels)
AA 6.2 FP3 CM 6.3.2 +
(CM supports all 120 channels)
BGW 6.3.7
36.16.0
+
Yes
Yes
MP120 Support
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.8
36.16.0
+
Yes
Yes
MP120 Support
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.9
36.16.0
+
Yes
Yes
MP120 Support
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.10
36.16.0
+
Yes
Yes
MP120 Support
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.11
36.16.0
+
Yes
Yes
MP120 Support
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.12
36.16.0
Yes
Yes
MP120 Support
AA 6.2 FP 4 CM 6.3.6 +
BGW 6.3.13
36.17.0
Yes
Yes
MP120 Support
AA 6.2 FP 4 CM 6.3.6 +
BGW 7.0
37.20.0
Yes
Yes
MP120 Support
AA 7.0, CM 7.0
AA 6.2 FP 4 CM 6.3.6 +
BGW 7.0.0.1
37.20.0
Yes
Yes
MP120 Support
AA 7.0, CM 7.0
AA 6.2 FP 4 CM 6.3.6 +
BGW 7.0.0.2
37.21.0
Yes
Yes
MP120 Support
AA 7.0, CM 7.0
AA 6.2 FP 4 CM 6.3.6 +
BGW 7.0.1
37.38.0
Yes
Yes
MP120 Support
AA 7.0 FP 1, CM 7.0.1
AA 7.0, CM 7.0 +
Table continues…
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Branch Gateway package contents
Firmware
version
Build
v1a
v2a
Comments
(MP120
Preinstalled)
Recommended CM Version
- Older versions of CM will
work
AA 6.2 FP 4, CM 6.3.6 +
Related links
Before you install on page 10
Branch Gateway package contents
The Branch Gateway chassis and accessories are shipped in a box. The package should contain
the following items:
• One Branch Gateway chassis. The required media modules may be installed.
• One accessories box, containing:
- Two 19” mounting brackets
- One cable management assembly
- Two wall mounting brackets
- One Supplementary Ground Conductor
- Nine 4-40 flat head screws
- Four rubber feet
• Auto-run CD
The Avaya Partner Contact Closure adjunct box, if ordered, is packaged separately.
Related links
Before you install on page 10
EM200 package contents
The EM200 chassis and accessories are shipped in a box. If you ordered an EM200 expansion unit
or units, each EM200 package should contain the following items:
• One EM200 chassis. The required media modules may be installed.
• One accessories box, containing:
- One expansion cord
- Two standard mounting brackets
- One mounting bracket with cable guides
- One Supplementary Ground Conductor
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Before you install
- Nine 4-40 flat head screws
- Four rubber feet.
Related links
Before you install on page 10
Unpacking and checking package contents on page 20
Unpacking and checking package contents
About this task
For the G430 package and for the EM200 package(s), if ordered:
Procedure
1. Unpack the Branch Gateway and accessories.
Electrostatic alert:
Wear an anti-static wrist ground strap whenever handling components of a Branch
Gateway or EM200. Connect the strap to an approved ground, such as an unpainted
metal surface.
2. Check the contents of the packaging against the customer order.
3. Cross-check the customer order with the planning documentation you have been given.
Media modules, telephones and other equipment are listed on your planning and shipping
documentation. Placement for the media modules and other equipment are also indicated.
4. Verify that all necessary elements have been received and are in good condition.
If there are missing or damaged elements, contact your project manager. The planning
documentation will list contact information for key personnel.
Result
If you have any questions about the equipment order, or if the equipment has been damaged,
contact your project manager.
Related links
EM200 package contents on page 19
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Chapter 2: Installing the Branch Gateway
and EM200
Branch Gateway installations
Installing the Branch Gateway consists of installing the Branch Gateway chassis, installing the
EM200 expansion module(s) if ordered, installing media modules, attaching ground conductors, and
connecting the power.
Related links
Roadmap for installing the Branch Gateway on page 21
Mounting the Branch Gateway chassis on page 21
Placing the Branch Gateway on a table on page 26
Roadmap for installing the Branch Gateway
About this task
Install these devices in the following order using the appropriate procedure described in this section:
Procedure
1. Branch Gateway chassis
2. EM200 expansion modules
3. Media modules
4. Ground conductors
5. Power to the EM200 expansion modules
6. Power to the Branch Gateway
Related links
Branch Gateway installations on page 21
Mounting the Branch Gateway chassis
You can mount the Branch Gateway in a rack, on a wall, or on a table.
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Installing the Branch Gateway and EM200
Electrostatic alert:
When handling any components of an S8300 Server or Branch Gateway, wear an anti-static
wrist ground strap. Connect the strap to an approved ground, such as an unpainted metal
surface.
Note:
Avaya has developed special hardware platforms for customers with harsh environmental
conditions. These platforms have been tested to meet stringent physical and environmental
requirements (i.e., shock, vibration, EMI, etc.) imposed by the United States Navy for use on
their ships. The platforms make use of specialized racks and reinforcements. If you wish to
obtain information about the design and implementation of such a ruggedized solution, contact
the Avaya Navy Shipboard Services organization.
Related links
Branch Gateway installations on page 21
Branch Gateway racks on page 22
Mounting the Branch Gateway on a wall on page 25
Branch Gateway racks
The Branch Gateway mounts in a standard 19-inch rack.
You can fasten the Branch Gateway to the rack either at the front of the Branch Gateway or at the
middle. In either case, mounting brackets must be attached to the Branch Gateway.
There are two types of mounting brackets provided with the Branch Gateway:
• Without cable guides. Two mounting brackets without cable guides are provided.
• With cable guides. One mounting bracket with cable guides is provided. This bracket provides
guides for electrical cables and is useful for cable management.
Related links
Mounting the Branch Gateway chassis on page 21
Brackets without cable guides on page 22
Attaching a mounting bracket to the front of the Branch Gateway on page 23
Attaching a mounting bracket to the middle of the Branch Gateway on page 23
Brackets with cable guides on page 23
Attaching a mounting bracket with cable guides on page 24
Attaching each mounting bracket to the Branch Gateway on page 24
Before mounting the Branch Gateway on page 24
Mounting the Branch Gateway in the rack on page 25
Brackets without cable guides
Mounting brackets without cable guides can be attached in either of the following positions:
• To each side of the front of the Branch Gateway for fastening the chassis to the rack at the
front
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Branch Gateway installations
• To the middle of each side panel of the Branch Gateway for fastening the chassis to the rack at
the middle
Related links
Branch Gateway racks on page 22
Attaching a mounting bracket to the front of the Branch Gateway
About this task
Related links
Branch Gateway racks on page 22
Attaching a mounting bracket to the middle of the Branch Gateway
About this task
Related links
Branch Gateway racks on page 22
Brackets with cable guides
You can attach the mounting bracket with cable guides to the front of the Branch Gateway on one
side, as shown in the following figure. If you are fastening the chassis to the rack at the front, use
the mounting bracket with cable guides as one of the two front brackets. If you are fastening the
chassis to the rack at the middle, use the mounting bracket with cable guides at the front of the
chassis, in addition to the two regular mounting brackets on the sides of the chassis. In this case,
the mounting bracket with cable guides serves for cable management only — you do not fasten it to
the rack.
Note:
Connecting a DCP telephone to an MM712 or MM717 media module on page 48
Note:
Connecting a DCP telephone to an MM712 or MM717 media module on page 48
Note:
It is recommended to attached the mounting bracket with cable guides to the right side of the
rack, so as not to block your view of the system LEDs.
Related links
Branch Gateway racks on page 22
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Installing the Branch Gateway and EM200
Attaching a mounting bracket with cable guides
About this task
Related links
Branch Gateway racks on page 22
Attaching each mounting bracket to the Branch Gateway
About this task
The Branch Gateway is held in place by mounting screws through the two mounting ears. Fill racks
from the bottom; that is, mount units in the lower positions first, to avoid balancing problems and
cabling complications.
Procedure
1. Position a bracket over the desired mounting position.
2. Affix the bracket to the chassis with three of the nine4-40 flat head screws provided.
3. Tighten with a screwdriver.
Related links
Branch Gateway racks on page 22
Before mounting the Branch Gateway
Procedure
1. Ensure that the rack is bolted to the floor and is earthquake-protected, if required.
If the rack is not securely fixed in place, do not proceed with the installation.
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Branch Gateway installations
2. If the Branch Gateway is being mounted in a rack with other equipment already installed, the
Branch Gateway must be positioned to avoid imbalance.
Result
Note:
The Branch Gateway weighs under 11 pounds (5 kg) empty and between 13 and 14 pounds
(between 6 and 7 kg) when equipped with media modules. The EM200 weighs under 11 pounds
(5 kg) empty and between 12 and 13 pounds (between 5 and 6 kg) when equipped with media
modules.
Related links
Branch Gateway racks on page 22
Mounting the Branch Gateway in the rack
Procedure
1. Position the Branch Gateway in the rack.
Ensure that there is adequate ventilation.
2. Verify that the screw holes are aligned with the rack hole positions.
Related links
Branch Gateway racks on page 22
Mounting the Branch Gateway on a wall
About this task
Note:
You can only mount a G430 on a wall if you do not attach any EM200 modules to it.
To mount the Branch Gateway on a wall, use the two wall mounting brackets You can also add a
mounting bracket with cable guides if desired, as explained in Brackets with cable guides on
page 23.
Caution:
If you are installing the Branch Gateway in the United States of America:
• The AC power supply cord must not be attached to the building wall, for example with wire
staples, clamps, and so on.
• You must install the Branch Gateway near the AC receptacle (socket outlet) that services
the Branch Gateway.
• You must install the AC power supply cord in a way that minimizes the risk of physical
damage to the cord. The cord must not be hanging on the floor, or routed in any way that
can subject it to physical abuse.
Related links
Mounting the Branch Gateway chassis on page 21
Attaching brackets to the Branch Gateway for wall mounting on page 26
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Installing the Branch Gateway and EM200
Fastening the Branch Gateway to the wall on page 26
Attaching brackets to the Branch Gateway for wall mounting
About this task
Attach a wall mounting bracket to each side of the Branch Gateway, as shown in the following
figure.
Figure 1: Attaching a bracket to each side of the Branch Gateway
Related links
Mounting the Branch Gateway on a wall on page 25
Fastening the Branch Gateway to the wall
About this task
Note:
The plywood and the hardware to mount the plywood are customer-provided.
Procedure
1. If the wall does not have a portion of plywood available, mount a plywood sheet at least ¾ in
(2.0 cm) thick and at least 4 x 4 ft (1.2 x 1.2 m) in size, horizontally onto the wall.
Make sure the plywood is sufficiently anchored in the wall. Use a minimum of four wood
screws and ensure the screws are driven into wall studs, or use four wall anchors rated not
less than 50 pounds (22.5 kg) shear strength each.
2. Mark the plywood with the location of the Branch Gateway bracket screw holes before
fastening the plywood to the wall.
3. Position the Branch Gateway so that its front panel is facing up, and secure it to the plywood
using a minimum of four screws (pan head at least ¾ in, #10-12 screw).
Related links
Mounting the Branch Gateway on a wall on page 25
Placing the Branch Gateway on a table
About this task
If you install the Branch Gateway as a tabletop unit, affix the provided rubber feet to the underside of
the Branch Gateway.
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Mounting the EM200 expansion module
Procedure
1. Remove the four feet from their packaging.
2. Turn the Branch Gateway upside down.
3. Position each foot into one of the mounting sites, near each corner of the chassis.
Related links
Branch Gateway installations on page 21
Mounting the EM200 expansion module
About this task
You can optionally extend the G430 by attaching one or two EM200 expansion modules to the
G430. Since the cables attaching the EM200 expansion modules to the G430 are short, you must
install the Branch Gateway and EM200s directly above or below each other.
The EM200 expansion modules can be mounted in a rack or on a table, similarly to how the Branch
Gateway is mounted. Refer to Mounting the Branch Gateway chassis on page 21. Note that
although the figures illustrating the mounting instructions depict a Branch Gateway, all rack and
table mounting procedures apply equally to both the G430 and the EM200. Keep in mind the
following:
Procedure
If you are mounting the Branch Gateway and EM200 module(s) on a table, always place the G430
on top of the EM200(s).
This enables easy access in case you need to open the G430 cover in order to add or replace a
DSP module or the RAM card.
Result
Note:
You cannot mount a G430 with EM200 modules on a wall.
Related links
EM200 installation on page 27
EM200 installation
If you mounted one or two EM200 modules for the purpose of expanding the Branch Gateway,
connect each EM200 to the G430 using the expansion cable supplied with each EM200.
• If you mounted one EM200:
1. Connect one end of the expansion cable to the CONNECTOR OUT 1 connector on the
rear of the G430.
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Installing the Branch Gateway and EM200
2. Connect the other end of the expansion cable to the CONNECTOR IN connector on the
rear of the EM200.
Figure 2: Connecting an EM200 to the G430
• If you mounted two EM200 modules, connect one EM200 to the CONNECTOR OUT 1
connector on the rear of the G430, and one EM200 to the CONNECTOR OUT 2 connector on
the rear of the G430.
Related links
Mounting the EM200 expansion module on page 27
Installing the media modules
When the Branch Gateway chassis and optionally the EM200 module(s) are installed, you can insert
the media modules. Each module is shipped with two thumb screws for securing the module in the
Branch Gateway or EM200 chassis.
Note:
The required media modules are sometimes pre-installed in the Branch Gateway or EM200
chassis. If this is the case, skip this step. Read this section only if the media modules are not
pre-installed, or if you want to replace modules or add new media modules.
Related links
Before inserting media modules into the Branch Gateway or EM200 chassis on page 28
Combination limitations on page 29
Slot allocation on page 29
Inserting S8300 Server on page 31
Inserting media modules on page 32
Before inserting media modules into the Branch Gateway or
EM200 chassis
• Do not install an unsupported combination of media modules. See Combination limitations on
page 29.
• Allocate a permissible slot to each media module. See Slot Allocations.
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Installing the media modules
Warning:
Do not operate the Branch Gateway and EM200 with any open slots. Failure to cover empty
slots with the supplied blank plates can cause overheating due to inadequate air distribution.
Related links
Installing the media modules on page 28
Combination limitations
The Branch Gateway chassis is designed to accommodate:
• Up to three of the following telephony media modules: MM710, MM710B, MM711, MM712,
MM714, MM714B, MM720, MM722
• Up to two of the following telephony media modules: MM716, MM717
• Up to one S8300 server, in slot V1 only
Each EM200 chassis is designed to accommodate:
• Up to two of the following telephony media modules: MM710, MM170B, MM711, MM712,
MM714, MM714B, MM716, MM717, MM720, MM722
• Up to four MM721 modules
Note:
Although you can insert a total of seven MM710 or MM710B media modules in the extended
G430 (a G430 with two EM200 expansion modules), the optimum number is four MM710 or
MM710B media modules, since the Branch Gateway can support up to 100 VoIP channels.
Related links
Installing the media modules on page 28
Slot allocation
The Branch Gateway chassis has three media module slots, marked V1, V2, and V3 (see the
figure).Each of the two optional EM200 expansion modules has two media module slots
respectively.The slots of the EM200 connected to the EXPANSION OUT 1 connector on the rear of
the G430 are slots V5 and V6, and the slots of the EM200 connected to the EXPANSION OUT 2
connector on the rear of the G430 are slots V7 and V8.Table 1 on page 30 lists the permitted
slots for each media module.
Allocate a slot for the media module. Make sure your slot allocations allow a permissible slot for
every media module.
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Installing the Branch Gateway and EM200
Figure 3: The G430 Branch Gateway front panel ports and slots
Table 1: Figure notes:
1. System LEDs
2. RST button
3. ASB button
4. USB 2.0 ports
5. CCA (Contact Closure) port
6. 10/100M Services port
7. 10/100M ETH WAN port
8. 10/100M ETH LAN ports
9. Compact Flash slot
10. V1 — slot for media module or S8300 Server
11. V2 — slot for media module
12. V3 — slot for media module
Figure 4: The EM200 front panel slots
Table 2: Figure notes:
1. System LEDs
1. V5/V7 — slot for media module
2. V6/V8 — slot for media module
Table 3: Permitted slots for Branch Gateway and EM200 media modules
Media module
Permitted slots
Description
MM710
V1-V3, V5-V8
1 T1/E1 ISDN PRI trunk port
MM710B
V1-V3, V5-V8
1 T1/E1 ISDN PRI trunk port
MM711
V1-V3, V5-V8
8 universal analog ports
Table continues…
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Installing the media modules
Media module
Permitted slots
Description
MM712
V1-V3, V5-V8
8 DCP telephone ports
MM714
V1-V3, V5-V8
4 analog telephone ports and 4 analog trunk ports
MM714B
V1-V3, V5-V8
4 analog telephone ports, 4 analog trunk ports, and an
emergency transfer relay
MM716
V1-V3, V5-V8
24 analog ports
MM717
V1-V3, V5-V8
24 DCP telephone ports
MM720
V1-V3, V5-V8
8 ISDN BRI trunk or endpoint (telephone or data) ports
MM721
V1-V3, V5-V8
8 ISDN BRI trunk or endpoint (telephone or data) ports
MM722
V1-V3, V5-V8
2 ISDN BRI trunk ports
S8300C or S8300D
V1
Communication Manager server
Related links
Installing the media modules on page 28
Inserting S8300 Server
About this task
You can install the S8300D or S8300E server in slot V1 on the left side of the Branch Gateway.
Electrostatic alert:
Hold the module only by its edges to avoid damage from static electricity. Do not touch the top
or bottom of the circuit board. If possible, wear a wrist-strap and use an anti-static bag.
Caution:
The connector pins can be bent or damaged if the module is handled roughly, or if misaligned
and then forced into position.
Caution:
Separate ESD paths to the chassis ground connect to the media modules at the spring-loaded
captive screws. Use a screwdriver to ensure the captive screws are securely tightened to
prevent damage to the equipment.
Procedure
1. If you are installing an S8300D or S8300E server, remove the plate above slot V1
2. Remove the blank plate from slot V1.
3. Position the server before the V1 bay opening and engage both sides of the module in the
interior guides.
4. Slide the S8300D or S8300E server slowly into the chassis, maintaining an even pressure to
assure that the module does not become twisted or disengaged from the guides.
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Installing the Branch Gateway and EM200
Figure 5: Inserting the S8300D or S8300E server
5. Apply firm pressure to engage the connectors.
The connector has pins of different lengths. The long pins engage first to provide grounding.
Medium length and short pins provide power and signal.
6. Lock the S8300D or S8300E server module into the chassis by tightening the spring-loaded
captive screws on the front of the module.
If you are installing an S8300D or S8300E server, replace the plate labelled “Remove before
removing or inserting S8300 module” above slot V1
7. After you have inserted the S8300D or S8300E server module, if applicable, insert the rest of
the media modules.
Make sure to insert each module in a permissible slot.
Result
Danger:
To prevent access to electrical hazards by unauthorized personnel and to ensure continued
compliance to radiated emissions requirements, all captive screws must be securely tightened
such that they cannot be loosened without the use of a tool.
Related links
Installing the media modules on page 28
Inserting media modules
About this task
After you have inserted the S8300D or S8300E server module, if applicable, insert the rest of the
media modules. Make sure to insert each module in a permissible slot. Remove the blank plate from
the empty bay.
Electrostatic alert:
Hold media modules only by the edges to avoid damage from static electricity. Do not touch the
top or bottom of the circuit board. If possible, wear a wrist-strap and use an anti-static bag.
Caution:
The connector pins can be bent or damaged if the module is handled roughly, or if misaligned
and then forced into position.
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Ground conductor attachments
Caution:
Separate ESD paths to the chassis ground connect to the media modules at the spring-loaded
captive screws. Use a screwdriver to ensure the captive screws are securely tightened to
prevent damage to the equipment.
Procedure
1. Position the media module before the selected bay on the front of the Branch Gateway or
EM200 chassis and engage both sides of the module in the interior guides.
2. Slide the module slowly into the chassis, maintaining an even pressure to assure that the
module does not become twisted or disengaged from the guides.
Figure 6: Inserting a media module
3. Apply firm pressure to engage the connectors.
The media module connector has pins of different lengths. The long pins engage first to
provide grounding. Medium length and short pins provide power and signal.
4. Lock the media module into the chassis by tightening the spring-loaded captive screws on
the front of the module.
Result
Danger:
To prevent access to electrical hazards by unauthorized personnel and to ensure continued
compliance to international radiated emissions requirements, all captive screws must be
securely tightened such that they cannot be loosened without the use of a tool.
Warning:
After you have connected telephones to the various media modules, be sure to add circuit
protection to the lines.
Related links
Installing the media modules on page 28
Ground conductor attachments
To assure safe installation and operation, carefully read all requirements, recommendations, and
instructions. Pay special attention to all CAUTION, WARNING, and DANGER statements.
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Installing the Branch Gateway and EM200
Warning:
System grounding must comply with the general rules for grounding provided in Article 250 of
the National Electrical Code (NEC), National Fire Protection Agency (NFPA) 70, or the
applicable electrical code in the country of installation.
Related links
General grounding requirements on page 34
Approved grounds on page 36
Safety ground connections on page 39
Connecting power to the EM200 expansion modules on page 41
Connecting power to the Branch Gateway on page 42
General grounding requirements
Note:
Grounding requirements differ widely from country to country. In addition to the grounding
instructions presented in this section, you must follow the local electrical installation codes for
your location.
Two safety grounds are required to ensure safe operation of each Branch Gateway and each
EM200: the ground conductor that is part of the AC power cord, and the field-installed green/yellow
conductor referred to as the Supplementary Ground Conductor. Both safety grounds must be
connected to an approved ground. If a power cord accompanies the Branch Gateway or EM200,
use that cord whenever possible.
Related links
Ground conductor attachments on page 33
Installation location on page 34
Ground conductor on page 35
Ground block on page 35
Restricted Access Location on page 35
Installation location
Select a location for the Branch Gateway or EM200 installation that is close enough for use with the
supplied secondary grounding conductor. If this location requirement is not met, contact a licensed
electrician to install a Supplementary Ground Conductor per Article 250 of the National Electrical
Code (NEC).
Warning:
If the installation location is greater than the length of the supplied secondary grounding
conductor from an approved ground, do not install the Branch Gateway or EM200 until a
licensed electrician is present to install a Supplementary Ground Conductor.
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Ground conductor attachments
Related links
General grounding requirements on page 34
Ground conductor
A Supplementary Ground Conductor is provided with the equipment, and is constructed of 10 AWG
(4.0 mm2) wire, with an insulated ring terminal crimped to one end that is suitable for the #8 (M4)
stud/screw on the rear of the Branch Gateway or EM200 chassis.
The customer will need to provide a means of connecting this Supplementary Ground Conductor to
an approved ground according to Article 250 of the National Electrical Code (NEC).
Related links
General grounding requirements on page 34
Ground block
A ground block, supplied by the customer and installed by an electrician, is available for use when
you are installing multiple Branch Gateway or EM200s. The ground block, intended for rack
mounting, has ten terminals available for terminating Supplementary Ground Conductors. Up to ten
Branch Gateway devices or EM200s can be grounded at the block installed close to the equipment
(on a rack) and then a single ground conductor can be routed from the same block to an approved
ground.
Danger:
Failure to install both grounds will void the Product Safety certifications (UL and the CE Mark)
on the product, as well as allow a hazard to be present that could result in death or severe
personal injury.
Related links
General grounding requirements on page 34
Restricted Access Location
In Finland, Norway, and Sweden, the Branch Gateway and EM200s must be installed in a
Restricted Access Location, due to unreliable earthing concerns. A Restricted Access Location is
defined as access that can be gained by only Service Personnel or Customers who have been
instructed about the reasons for the restricted access and any safety precautions that must be
taken. In these cases, access to the Branch Gateway or EM200s is gained by the use of a tool
(such as a lock and key) or other means of security.
Warning:
For installations in Finland, Norway, and Sweden, the Branch Gateway and EM200 rely on two
ground connections (mains plug with an earth contact, and a Supplementary Ground
Conductor).
Related links
General grounding requirements on page 34
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Installing the Branch Gateway and EM200
Approved grounds
There are two methods for equipment grounding.
The first is based on NFPA 70: National Electrical Code (NEC – a United States code).
Note:
Compliance with NFPA 70: NEC – or – with the equivalent local electrical code/grounding
requirements is mandatory.
The second is based on ANSI/EIA/TIA-607 (Commercial Building Grounding (Earthing) and Bonding
Requirements for Telecommunications).
Note:
ANSI/EIA/TIA-607 (TIA-607) defines an intra-building ground-wiring scheme for communications
equipment, and specifies equipment connection/grounding points according to that scheme.
TIA-607 assumes the underlying building grounding infrastructure is in compliance with NFPA
70: NEC. Compliance with the NEC (or the equivalent local electrical code/grounding
requirements) is essential for the proper application of TIA-607.
Compliance with NFPA 70: NEC will provide suitable grounding for the Avaya equipment. TIA-607
provides an enhanced, communications-specific grounding scheme: where TIA-607 has been
implemented the Avaya equipment shall be grounded per this method.
Important:
• Ensure that the installation site has access to approved grounds and that either a trained
technician or a licensed electrician will be verifying all grounds and installing the
Supplementary Ground Conductor.
• If you have difficulty interpreting the grounding methods in this document, Avaya
recommends obtaining the services of a certified power contractor or auditor prior to
system installation or cutover.
Warning:
Failure to follow grounding recommendations can result is a system installation that is:
• Unsafe for personnel handling or using the equipment
• Not properly protected from lightning or power transients
• Subject to service interruptions
NFPA 70: NEC
In buildings without a ground-cabling infrastructure meeting TIA-607 the Avaya equipment shall be
grounded by connection to the nearest accessible location on one of the following approved building
grounds:
Note:
The following are approved grounds in keeping with the NFPA 70: National Electrical Code of
the United States (NEC). For additional information regarding these grounds consult the NEC,
Article 250.52.
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Ground conductor attachments
AC Service Panel:
• AC ground at the AC service panel serving the Avaya equipment.
Danger:
• Do not perform work inside electrical panels unless you are a qualified electrician.
• Do not try to remove bonding conductors without approval from qualified personnel.
Metal Water Pipe:
The water pipe must meet all the following –
• The entire length of the pipe must be visible – except for short sections passing through walls,
ceilings, etc.
• Be metallic thorough its length, or made electrically continuous by bonding around insulation
joints or insulating pipe.
• Be routed underground for at least 3 meters (10 feet).
Where a metal water pipe is used as an approved ground the following requirements apply to the
host building:
• The building must be industrial, commercial, or institutional, where only qualified persons
service the water piping.
• The building shall not rely only on the metal water pipe for grounding: a supplemental ground is
required. (See NEC Article 250.53 for additional details.)
Metal Frame of the Building:
The metal frame member (I-beam, pillar) must be connected to earth by one of the following
methods –
• Be in direct contact with the earth, or encased in concrete that is in direct contact with the
earth, for at least 3 meters (10 feet).
• Be connected to the reinforcing bars of a concrete-encased electrode. The electrode must be
encased by at least 5.1 cm (2 inches) of concrete and located within and near the bottom of a
concrete foundation or footing in direct contact with the earth. The electrode must be at least
6.1 meters (20 feet) of one or more steel reinforcing bars or rods, 1.3 cm (0.5 inches) in
diameter, or at least 6.1 meters (20 feet) of bare solid copper, 4 AWG (26mm2) wire.
• Be connected to a ground ring. A ground ring is a buried ground that encircles a building,
having a length of at least 6.1 meters (20 feet) of 2 AWG (35mm2) bare copper wire.
• Be connected to rod and pipe electrodes. A rod or pipe electrode consists of one 1.6 cm (5/8
inch) solid rod or 2 cm (3/5 inch) conduit driven to a minimum depth of 2.4 meters (8 feet).
• Be connected to plate electrodes. Plate electrodes have a minimum of 0.185 square meter (2
square feet) of metallic surface exposed to the exterior soil.
Approved floor grounds:
Floor grounds are those grounds on each floor of a high-rise building that are suitable for connection
to the ground terminal in the riser closet and to the equipment single-point ground terminal.
Approved floor grounds may include the following:
• Metal Frame of the Building (in accordance with the criteria specified in Metal Frame of the
Building on page 37)
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Installing the Branch Gateway and EM200
• The grounding conductor for the secondary side of the power transformer feeding the floor
• A grounding point specifically provided in the building for that purpose
Warning:
If the approved ground or approved floor ground can only be accessed inside a dedicated power
equipment room, then connections to the ground must be made by a licensed electrician.
ANSI/EIA/TIA-607:
In buildings where a ground-cabling infrastructure meeting TIA-607 has been implemented the
Avaya equipment shall be grounded according to the TIA-607 standard. In a TIA-607 installation, the
Telecommunications Main Grounding Busbar (TMGB)/Telecommunications Grounding Busbar
(TGB) links the telecommunications equipment to the ground.
Other grounding terminology is:
• Building principle ground, normally in a building with one floor.
• Floor ground bar, normally in buildings with more than one floor.
Refer to Figure 7: ANSI/TIA/EIA-607 Grounding Schematic on page 38.
Configure telecommunications subsystems, such as groups of frames or equipment, as separate
single-point ground entities connected to the equipment’s dedicated service panel via a single-point
ground bar. The service panel ground connects to the building principle ground via the main service
panel or, in a TIA-607 installation, via the TGB. Refer to Figure 8: Typical Wiring Plan on page 39.
Figure 7: ANSI/TIA/EIA-607 Grounding Schematic
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Ground conductor attachments
Figure 8: Typical Wiring Plan
Related links
Ground conductor attachments on page 33
Safety ground connections
Proper grounding of the Branch Gateway installation safeguards the system, users, and service
personnel by providing protection from lightning, power surges, AC mains faults, power crosses on
central office trunks, and electrostatic discharge (ESD).
Local electrical installation codes must be followed when installing the Branch Gateway.
Proper grounding of the Branch Gateway and EM200s installation safeguards the system, users,
and service personnel by providing protection from lightning, power surges, AC mains faults, power
crosses on central office trunks, and electrostatic discharge (ESD).
Local electrical installation codes must be followed when installing the Branch Gateway or EM200.
Danger:
Connection of both grounds (through the AC Power Cord and the Supplementary Ground
Conductor) is required for safe operation of the Branch Gateway.
Connection of both grounds (through the AC Power Cord and the Supplementary Ground
Conductor) is required for safe operation of the Branch Gateway or EM200.
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Installing the Branch Gateway and EM200
Warning:
An improper ground can cause electrical shock as well as equipment failures and service
outages.
Related links
Ground conductor attachments on page 33
Attaching the ground wires on page 40
Attaching the ground wires
About this task
Perform the following in each Branch Gateway and EM200.
Procedure
1. Unscrew the lock nut of the ground screw on the rear of the chassis adjacent to the ground
symbol.
2. Place the ring terminal of the 10 AWG (4.0 mm2) Supplementary Ground Conductor on the
ground screw.
3. Tightly close the lock nut.
Related links
Safety ground connections on page 39
Attaching ground wires for purchased ground blocks on page 40
Attaching ground wires for unused ground blocks on page 41
Attaching ground wires for purchased ground blocks
Procedure
1. Cut the Supplementary Ground Conductor (which has one end attached to the grounding
screw on the chassis) to the length needed to terminate it into one of the terminals of the
ground block.
Do not coil the Supplementary Ground Conductor.
2. Attach one end of the remaining 10 AWG (4 mm2) ground wire to one of the terminals in the
ground block and the other end to an approved ground.
3. Cut this ground wire to the length needed to reach the approved ground.
Do not coil this wire.
Result
Note:
The ground block is for use with more than one Branch Gateway or EM200 in the rack. If the
ground block is to be used, you must supply it and have it installed by an electrician.
Related links
Attaching the ground wires on page 40
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Ground conductor attachments
Attaching ground wires for unused ground blocks
Procedure
1. Attach the Supplementary Ground Conductor to an approved ground.
2. Connect the AC power cable to the inlet receptacle on the rear of the chassis.
Result
Note:
If two PSUs are installed in the Branch Gateway, the PWR LED blinks if only one PSU is
connected to power, and stays on if both PSUs are connected to power.
Related links
Attaching the ground wires on page 40
Connecting power to the EM200 expansion modules
About this task
Warning:
Connect power to the EM200 expansion modules before you connect power to the G430.
Failure to do so may cause unexpected results.
For each EM200 module you connected to the G430:
Procedure
1. Connect the power cable to the power connector on the EM200 back panel.
2. Plug the power cable into a mains socket.
The EM200 is now powered.
The V5-V6 LED on the EM200 front panel lights if the EM200 is connected to the
CONNECTOR OUT 1 connector on the rear panel of the G430. This indicates that the two
media module slots are considered slot 5 and slot 6 of the G430.
The V7-V8 LED on the EM200 front panel lights if the EM200 is connected to the
CONNECTOR OUT 2 connector on the rear panel of the G430. This indicates that the two
media module slots are considered slot 7 and slot 8 of the G430.
The PWR LED on the front panel lights, indicating the EM200 is powered.
Result
Warning:
If you wish to move an EM200 in a working system consisting of a G430 and one or two
EM200s housing media modules, you must disconnect the EM200 from power before
reconnecting the expansion cable to the new location. Failure to do so may cause unexpected
results.
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Installing the Branch Gateway and EM200
Related links
Ground conductor attachments on page 33
Connecting power to the Branch Gateway
About this task
After you have mounted the Branch Gateway, optionally mounted and connected EM200 device(s),
installed the media modules, and attached grounding conductors, you can connect power to the
Branch Gateway.
Procedure
1. Connect the power cable to the power connector on the Branch Gateway back panel.
2. Plug the power cable into an AC outlet.
The Branch Gateway is now powered.
The PWR LED on the front panel lights. The CPU LED lights up if the firmware is running. At
least one LED on each media module, except the S8300D or S8300E server, lights up
initially and then goes off after about 20 seconds.
Related links
Ground conductor attachments on page 33
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Chapter 3: Connecting devices
Connecting devices
External endpoint devices can be connected to the ports on the front panels of the installed media
modules and to the fixed front panel ports. Before you connect endpoint devices, the Branch
Gateway, and EM200s if desired, should be mounted and all media modules should be inserted.
Warning:
To reduce the risk of fire, use only 26 AWG or larger telecommunication line cords when
installing telephones or adjuncts, or connecting to any media module telecommunication ports.
Related links
Roadmap for connecting devices on page 43
Data and voice device connections on page 44
Circuit protection installation on page 52
Coupled Bonding Conductor installations on page 53
Avaya Partner Contact Closure Adjunct installations on page 54
Roadmap for connecting devices
Connect these devices in the following order using the appropriate procedure described in this
section:
1. Data and voice devices
2. Circuit protection
3. Wide Area Network (WAN)
4. Coupled Bonding Conductor (CBC)
5. Avaya Partner Contact Closure Adjunct
Related links
Connecting devices on page 43
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Connecting devices
Data and voice device connections
There are various possible ways of connecting different devices. See your planning documentation
for any topology requirements to connect specific devices to specific ports. As you connect devices,
keep a record of the slots and ports into which specific devices are connected. You will need this
information when configuring the Branch Gateway.
Related links
Connecting devices on page 43
Switch or network data port connections on page 44
IP telephone connections on page 44
ISDN BRI station connections on page 45
Connecting an analog telephone on page 46
Connecting a DCP telephone to an MM712 or MM717 media module on page 48
Connecting an analog trunk on page 49
Connecting an analog DID trunk on page 49
Connecting an E1/T1 trunk on page 49
Connecting an ISDN BRI trunk on page 50
Connecting devices to the MM717 and MM716 media modules on page 50
Switch or network data port connections
You can connect one or more LAN switches to either of the ETH LAN ports on the front panel.
Related links
Data and voice device connections on page 44
IP telephone connections
Note:
For a full list of supported phones, see Appendix B, Supported Avaya telephones in Overview
for the Avaya G430 Branch Gateway.
Connect the IP telephone to an external Ethernet switch that has connectivity with the Avaya Branch
Gateway G430. The IP phone can powered either by the switch or by its own power supply.
Related links
Data and voice device connections on page 44
Connecting the telephone to the Branch Gateway on page 44
Connecting the telephone to the Branch Gateway
Procedure
1. Wire a telephone to a port on the switch connected to the Branch Gateway LAN port.
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Connecting devices
If the switch is a PoE switch, you do not need to plug the IP telephone into a power supply.
2. Plug the telephone into the telephone port.
3. If the IP telephone is powered independently, plug the IP telephone into a power supply.
Check that the IP telephone is powered up.
Related links
IP telephone connections on page 44
ISDN BRI station connections
Each ISDN port on the MM720 or MM721 media module supports up to two ISDN BRI stations.
Note:
The MM720 and MM721 BRI media modules cannot be administered to support both BRI trunks
and BRI stations at the same time. However, the MM720 and MM721 BRI media modules
support combining both B-channels together to form a 128-kbps channel. Communication
Manager 3.1 enables combining B-channels, using BONDing, to form a higher bandwidth
connection. Finally, if the MM720 or MM721 BRI media module is administered to support BRI
stations, it cannot be used as a clock synchronization source.
Related links
Data and voice device connections on page 44
Connecting one ISDN BRI station to one ISDN port on page 45
Connecting two ISDN BRI stations to one ISDN port on page 45
Connecting one ISDN BRI station to one ISDN port
Procedure
Connect the station via a standard 8-pin BRI cable to one of the ISDN ports on an MM720 media
module.
Related links
ISDN BRI station connections on page 45
Connecting two ISDN BRI stations to one ISDN port
Procedure
1. Connect each station to an RJ-45 splitter that provides two RJ-45 4-pair jacks, and one
RJ-45 male connector.
See the figure on page 46 for the correct wiring for the splitter.
2. Connect the male connector of the splitter to one of the ISDN ports on an MM720 or MM721
media module.
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Connecting devices
Figure 9: RJ-45 splitter wiring for connecting two ISDN BRI stations to one ISDN port
Figure 10: The MM720 media module
Figure 11: The MM721 media module
Related links
ISDN BRI station connections on page 45
Connecting an analog telephone
About this task
Note:
For a full list of supported phones, see Appendix B, Supported Avaya telephones in Overview
for the Avaya Branch Gateway G430.
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Connecting devices
Procedure
1. Wire a telephone port to one of the following analog ports:
• A universal analog port on an MM711 media module
• Any analog line port on a punch down block connected to an MM716 media module. To
connect the MM716 media module to a punch down block to enable telephone
connection, see Connecting devices to the MM717 and MM716 media modules on
page 50.
• A LINE port on an MM714 or MM714B media module
2. Plug the analog telephone into the telephone port.
Result
Figure 12: The MM711 media module
Figure 13: The MM714 media module
Figure 14: The MM714B media module
Figure 15: The MM716 media module
Note:
Analog line ports support the following maximum distances:
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Connecting devices
For phone equipment with a ringer load below 3 REN: up to 2,000 feet (609.6 m).
Related links
Data and voice device connections on page 44
Connecting a DCP telephone to an MM712 or MM717 media module
About this task
Note:
For a full list of supported phones, see Appendix B, Supported Avaya telephones in Overview
for the Avaya Branch Gateway G430..
Warning:
Avaya MM712 and MM717 DCP Lines. DCP lines require the 146E IROB (In-range, Out of
Building) protectors, or the 4C3S-75 solid-state 5-pin protectors, when they are used for any
connection routed out-of-building. These protection devices provide both overvoltage and
overcurrent protection.
Procedure
Wire a telephone port to a DCP port on the Branch Gateway.
The following media modules provide DCP telephone ports:
• MM712. Eight DCP ports
• MM717. Twenty four DCP ports, provided via a single 25-pair amphenol socket on the front
panel. To connect the MM717 media module to a punch down block to enable telephone
connection, see Connecting devices to the MM717 and MM716 media modules on page 50.
Figure 16: .The MM712 media module
Figure 17: .The MM717 media module
Related links
Data and voice device connections on page 44
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Connecting devices
Connecting an analog trunk
Procedure
Connect the trunk to one of the following ports:
• Any universal analog port on an MM711 media module
• One of the ports marked TRUNK on an MM714 or MM714B media module
Related links
Data and voice device connections on page 44
Connecting an analog DID trunk
Procedure
Connect the trunk to one of the following ports
• Any universal analog port on an MM711 media module
• Any analog line port on a punch down block connected to an MM716 media module.
To connect the MM716 media module to a punch down block to enable trunk connection,
Connecting devices to the MM717 and MM716 media modules on page 50.
• One of the ports marked Line on an MM714 or MM714B media module
• The TRUNK port on the Branch Gateway front panel.
Note:
The TRUNK analog telephone port on the Branch Gateway front panel forms a mechanical
analog relay with the LINE port next to it. This relay can be configured to provide emergency
transferred telephone service in the case of a power outage or disconnection from an
external server. During an emergency situation, all incoming calls on the trunk are directed to
the telephone plugged into the LINE port. Conversely, the telephone plugged into the LINE
port can use the trunk during an emergency situation to make outgoing calls.
Related links
Data and voice device connections on page 44
Connecting an E1/T1 trunk
About this task
Connect the trunk cable to the E1/T1 port on an MM710 or MM710B media module. The SIG LED
lights.
Figure 18: The MM710B media module
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Connecting devices
Related links
Data and voice device connections on page 44
Connecting an ISDN BRI trunk
About this task
Connect the trunk to any ISDN port on an MM720, MM721 or MM722 media module.
Note:
In the US, you need to connect a separately purchased NT1 device to each ISDN port you use
to connect an ISDN BRI trunk.
Figure 19: The MM720 media module
Figure 20: The MM721 media module
Figure 21: The MM722 media module
Related links
Data and voice device connections on page 44
Connecting devices to the MM717 and MM716 media modules
About this task
The MM716 and MM717 media modules each have a single 25-pair amphenol socket on the front
panel, intended for use with a punch down block.
Procedure
Connect the front panel connector to a punch down block.
You can terminate up to 24 endpoint devices on the connected punch down block.
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Connecting devices
Related links
Data and voice device connections on page 44
Connecting the MM716 or MM717 front panel connector to a punch down block on page 51
Connecting the MM716 or MM717 front panel connector to a punch down block
Procedure
1. Connect one end of a CAT5 cable with a 25-pair amphenol connector at each end to the 25pair socket on the MM716 or MM717 front panel, so that the cable extends to the right of the
Branch Gateway.
The cable you use must be such that the connector you plug into the media module is 90˚ to
the cable.
2. Tighten the end screw of the amphenol connector to securely fasten the connector to the left
side of the front panel socket.
3. Thread a tie wrap through the small bracket to the right of the front panel socket.
4. Fasten the tie wrap around the cable to secure the cable to the right side of the front panel
socket.
Figure 22: Attaching and securing the amphenol cable to the MM716 or MM717 25-pair socket
5. Connect the other end of the amphenol cable to a punch down block that converts the single
amphenol connector to 24 RJ-11 jacks, as needed.
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Connecting devices
Result
You can now connect endpoint devices to the RJ-11 jacks. See the table to locate the pin-out of the
25-pair connector.
Related links
Connecting devices to the MM717 and MM716 media modules on page 50
Circuit protection installation
Protection from over-voltages (lightning, power line induction and so forth) and over-currents (sneak
currents) is required for ALL off-premises (out-of-building) trunks, lines, and terminal installations.
Campus installations (interbuilding cabling) of telephones or other standard (tip / ring) devices
require over-voltage and sneak current protection in both buildings.
Over-voltage and sneak current protectors must be Listed devices, and installed in accordance with
NFPA 70: NEC Article 800 (subsections “Protective Devices” and “Cable and Primary Protector
Bonding and Grounding”), or must comply with local safety codes.
Field installed sneak current protectors must have a maximum current rating of 350mA and a
minimum voltage rating of 600V.
The following over-voltage and sneak current protection devices have been approved for use with
the G430 Gateway:
• For the Avaya MM710, MM710B media modules: Over-voltage and sneak current protection for
these interfaces are provided on the media modules themselves.
• For the Avaya MM711, MM714, MM714B, and MM716 Analog media modules: Over-voltage
and sneak current protection for these interfaces is provided on the media modules
themselves.
Note:
Incoming trunks normally have primary over-voltage protection provided by the local
telephone company.
Analog voice terminals require one of the following types of combined over-voltage and sneak
current protection at both building entry points:
- Gas tube with heat coil. 4B1E-W
- Solid state with heat coil. 4C1S
- IROB. 146C (4 - lines) or 146H (25 - lines)
• For the Avaya MM712 and MM717 DCP media modules: out-of-building connections require
either the 146E IROB (In-Range Out-of-Building) or 4C3S-75 solid state protectors for overvoltage and sneak current.
• For the Avaya MM722 ISDN-BRI media modules: over-voltage and sneak current protection
are provided on the media modules themselves.
• For the Avaya MM720 and MM721 ISDN-BRI media modules: All out-of-building installations
(both trunk (network) side and line (customer) side) require either the 146E IROB (In-Range
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Connecting devices
Out-of-Building) or 4C3S-75 solid state protectors for over-voltage and sneak current. Trunk
(network) side applications also require an NT-1 device.
Warning:
Only service-trained personnel are to install these circuit protection devices.
Related links
Connecting devices on page 43
Coupled Bonding Conductor installations
The Coupled Bonding Conductor (CBC) provides mutual inductance coupling between the CBC and
the telephone cables that are exposed to lightning. The conductor can be a 10 AWG (4 mm2) wire
tie wrapped to the exposed cables, a metal cable shield around the exposed cables, or six spare
pairs from the exposed cable. Modem access is not supported if FIPS mode is enabled in the
gateway. In a high-rise building, connect the CBC to an approved building ground on each floor.
Related links
Connecting devices on page 43
Installing the CBC on page 53
Installing the CBC
About this task
Before you begin, be sure the telephone lines are cross-connected to the appropriate media
module.
Procedure
1. Connect one end of the conductor to a telephone cable building entrance protector ground
that is connected to an approved ground.
2. Route the rest of the conductor next to the exposed telephone cables being protected until
they reach the cross-connect nearest to the telephone system.
3. Terminate the other end to the single-point ground block provided for the telephone system.
Result
Note:
Position the non-exposed telephone cables at least 12 in (30.5 cm) away from exposed
telephone cables whenever possible.
Related links
Coupled Bonding Conductor installations on page 53
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Connecting devices
Avaya Partner Contact Closure Adjunct installations
The Contact Closure feature is a controllable relay providing dry contacts for various applications.
To implement the contact closure feature, you connect an Avaya Partner Contact Closure Adjunct
box to the CCA port on the Branch Gateway chassis. The adjunct box provides two contact closures
that can be operated in either a “normally closed” or “normally open” state. The contact closures can
control auxiliary devices such as devices that automatically lock or unlock doors or voice recording
units. The CCA port can be configured so that the connected devices can be controlled by an end
device, such as a telephone. For example, a user can unlock a door by keying a sequence into a
telephone keypad.
Related links
Connecting devices on page 43
Installing the contact closure on page 54
Installing the contact closure
Procedure
1. Follow the installation instructions in the Avaya Partner Contact Closure Adjunct Installation
Instructions leaflet to install the Contact Closure and connect the auxiliary devices that will
be activated and deactivated by the Contact Closure relays.
2. Note which device is connected to each relay.
You will need this information for configuration.
3. Connect the Avaya Partner Contact Closure adjunct box to the CC port on the Branch
Gateway front panel.
Use a 24 gauge minimum telephone wire, no longer than 200 ft, with a standard four wire
RJ-11 connector.
Related links
Avaya Partner Contact Closure Adjunct installations on page 54
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Chapter 4: Connecting and enabling a USB
modem for remote access
About this task
You can connect a USB modem to the Branch Gateway to enable configuration from a remote
location.
If an S8300D or S8300E server is installed in the Branch Gateway, leave a modem connected
permanently to enable reporting of alarms to remote locations.
Refer to the CLI and Gateway Administration guides for instructions on how to configure a USB or
serial modem.
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Chapter 5: Branch Gateway configuration
The Branch Gateway requires software configuration. The Branch Gateway can be configured using
the Avaya Branch Gateway Command Line Interface (CLI). The CLI is a comprehensive tool for
configuring the gateway and includes all supported configuration tasks. For information about
configuration using the CLI, see Administration for the Avaya Branch Gateway G430, 03-603228.
For detailed information on CLI commands, see the Avaya Branch Gateway G430 CLI Reference,
03-603234.
The Branch Gateway can be accessed:
• At the customer site via a laptop connected to the Services port of the Branch Gateway. For
information about connecting a laptop to the Services port, see Connecting a computer to the
Services port.
• From a remote location via a modem. For information about connecting and enabling a
modem, see Modems for remote access on page 56.
• Remotely through the network. For information about preparing a newly installed Branch
Gateway for configuration via the network, see Configuring basic gateway connectivity on
page 57.
Related links
Modems for remote access on page 56
Configuring basic Branch Gateway connectivity on page 57
Modems for remote access
You can connect a USB modem to the Branch Gateway to enable configuration from a remote
location.
If an S8300 is installed in the Branch Gateway, leave a modem connected permanently to enable
reporting of alarms to remote locations.
Modem access is not supported if FIPS mode is enabled in the gateway.
Related links
Branch Gateway configuration on page 56
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Configuring basic Branch Gateway connectivity
Configuring basic Branch Gateway connectivity
About this task
You can run an installation script on a newly installed Branch Gateway to configure the basic
network parameters required to achieve network connectivity. A remote technician can then further
configure the gateway as required. Note that the installation script does not require running any CLI
command.
Procedure
1. Prepare a laptop with SSH client software.
2. Set the laptop's TCP/IP properties as follows:
• IP address: 192.11.13.5
• Subnet mask: 255.255.255.252
• Disable DNS service
• Disable WINS Resolution
3. Connect the laptop computer to the Branch Gateway Services port, using an Ethernet cable.
4. SSH to 192.11.13.6.
5. At the prompt, enter the default username: root and password: root.
6. At the prompt, configure a new password.
7. At the prompt, enter y to configure basic gateway connectivity.
Note:
If you enter n but then change your mind, you can use the script-config CLI
command to run the installation script, so long as you have not saved any configuration
changes you may have made.
Note:
If you need to configure the gateway in FIPS mode, enter n and run the command set
fips-mode enable. The command will remove the existing configuration and reset.
After the reset, repeat from step 4 above.
8. You are prompted to configure the following parameters.
For each parameter, you can enter a value, or press Enter to accept the default value shown
in square brackets:
• VLAN number
• IPv4 enabled or disabled
• IPv4 address for the primary management interface
• IPv4 Subnet mask for the primary management interface
• IPv4 address for the default gateway (router)
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Branch Gateway configuration
• IPv6 enabled or disabled
• IPv6 Unicast global address.
• IPv6 prefix length
• IPv6 Link local address
• IPv6 PMI (Global or Link Local)
• IPv6 Default gateway
• Up to eight IP addresses (four IPv4 and four IPv6) to specify the Media Gateway
Controllers
• Hostname for the Branch Gateway
The settings you configured are displayed, and you are prompted for confirmation.
• If you confirm the settings, they are saved and the Branch Gateway reboots.
• If you do not confirm the settings, you are prompted to re-configure them. If you enter y,
the parameters are presented again for configuration.
9. Connect the Ethernet port to the network to enable remote access to the gateway.
A remote technician can now further configure the Branch Gateway using the CLI.
Related links
Branch Gateway configuration on page 56
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Index
A
Access, RFA ........................................................................ 12
Accessories box, contents ................................................... 19
Allocating media module slots ............................................. 29
Amphenol cable, attaching to MM716 or MM717 ................ 51
Analog
port, connecting analog telephone to ........................... 46
telephone, connecting to analog port ........................... 46
trunk, connecting .......................................................... 49
Approved grounds ............................................................... 36
Attaching
amphenol cable to MM716 or MM717 .......................... 51
analog telephone to analog port ................................... 46
analog trunk ..................................................................49
and enabling a modem
general description .......................................... 55, 56
Avaya Partner Contact Closure Adjunct ....................... 54
BRI stations to ISDN port ............................................. 45
chassis to wall or rack .................................................. 21
circuit protection devices .............................................. 52
Coupled Bonding Conductor (CBC) ............................. 53
data and voice devices ................................................. 44
DCP telephones ........................................................... 48
E1/T1
trunk ...................................................................... 49
endpoint devices ...........................................................43
ground conductors ........................................................33
IP telephone to gateway ............................................... 44
ISDN trunk .................................................................... 50
safety ground ................................................................39
switch or network data port ...........................................44
Authentication
file
for Communication Manager
obtaining .........................................................13
Avaya Aura Communication Manager (CM)
version requirements for SRS ...................................... 12
Avaya Ethernet switch, external .......................................... 44
Avaya Partner Contact Closure Adjunct .............................. 54
B
Before installation
environmental verification .............................................15
grounding verification ................................................... 15
power verification ..........................................................15
read planning documentation ....................................... 10
required equipment .......................................................11
site requirements .......................................................... 14
unpacking ..................................................................... 20
Box inventory ....................................................................... 19
Bracket
February 2017
Front mounting ............................................................. 23
mid-mounting ................................................................23
with cable guides .......................................................... 24
Brackets, mounting
for rack
attaching ................................................................24
types of ..................................................................22
with cable guides ...................................................23
without cable guides ..............................................22
for wall
attaching to Branch Gateway ................................ 26
Branch Gateway
installation
chassis
rack mounting .................................................22
tabletop installation ........................................ 26
wall mounting ........................................... 25, 26
non-S8300, prerequisites for ................................. 11
S8300 Server, prerequisites for .............................11
package, contents of .................................................... 19
prerequisites for installing S8300 Server in .................. 11
serial number ................................................................12
supported modems .......................................................11
Branch Gateway installation
before inserting media modules ................................... 28
connecting
endpoint devices ................................................... 43
power to .................................................................42
connecting, endpoint devices ....................................... 43
connecting, power to .................................................... 42
ground conductors
location .................................................................. 34
installing
chassis .................................................................. 21
media modules ...................................................... 28
order of installation ....................................................... 21
Restricted Access Location .......................................... 35
S8300 server module, inserting ....................................31
safety ground, connecting ............................................ 39
BRI stations, connecting to ISDN port ................................. 45
Brnach Gateway installation
ground conductors
attaching ................................................................33
C
Cable guides on mounting bracket ................................ 22, 23
CBC (Coupled Bonding Conductor) .....................................53
installing ........................................................................53
Chassis
installation
see Gateway chassis installation .......................... 21
Checking
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Index
Checking (continued)
available number of power outlets ................................15
environment before installing ........................................15
grounding ......................................................................15
Circuit protection, installing ..................................................52
CLI
description .................................................................... 56
Combination limitations for media modules ......................... 29
comcode numbers ............................................................... 16
Command Line Interface
see CLI ......................................................................... 56
Communication Manager
authentication file, downloading to laptop .....................13
license file, downloading to laptop ................................13
Conditions good for installation ............................................15
Configuration
gateway ........................................................................ 56
limitations of media modules ........................................ 29
Connecting
analog telephone to analog port ................................... 46
analog trunk ..................................................................49
and enabling a modem
general description .......................................... 55, 56
Avaya Partner Contact Closure Adjunct ....................... 54
BRI stations to ISDN port ............................................. 45
circuit protection devices .............................................. 52
Coupled Bonding Conductor (CBC) ............................. 53
data and voice devices ................................................. 44
DCP telephones ........................................................... 48
E1/T1 trunk ................................................................... 49
endpoint devices ...........................................................43
IP telephone to gateway ............................................... 44
ISDN trunk .................................................................... 50
over-voltage protection devices ....................................52
power to the gateway ................................................... 42
safety ground ................................................................39
sneak-current protection devices ..................................52
switch or network data port ...........................................44
Contact closure
installing ........................................................................54
Contents of Branch Gateway package ................................ 19
Coupled Bonding Conductor
see CBC ....................................................................... 53
D
DCP
media modules, ports for in-building use only .............. 52
telephone, connecting .................................................. 48
Devices
connecting endpoint ..................................................... 43
data and voice, connecting ...........................................44
Dimensions of plywood board for mounting gateway .......... 11
Documentation, planning ..................................................... 10
Downloading
Communication Manager, authentication file ............... 13
Communication Manager, license file ...........................13
February 2017
recent firmware updates ............................................... 13
E
E1 trunk, connecting ............................................................ 49
EM200
connecting power to ..................................................... 41
installation .....................................................................27
package inventory ........................................................ 19
Enabling
modem
general description .......................................... 55, 56
Endpoint devices
connecting .................................................................... 43
Environmental conditions
verifying for installation ................................................. 15
Equipment
required for installation
gathering ............................................................... 11
unpacking ..................................................................... 20
Ethernet
switch, external Avaya ..................................................44
ETH LAN port
for network switching .................................................... 44
External
Avaya Ethernet switch .................................................. 44
endpoint devices, connecting ....................................... 43
F
Fastening chassis to wall or rack .........................................21
Feet, affixing to stand Branch Gateway on table ................. 26
firmware ............................................................................... 16
Firmware
downloading recent updates .........................................13
firmware specifications ........................................................ 16
firmware versions .................................................................16
Front panel ...........................................................................29
G
Gateway
configuration ................................................................. 56
connecting
power to .................................................................42
connecting, power to .................................................... 42
ground block for multiple .............................................. 35
installation
chassis
media modules, before inserting .................... 28
mounting options ............................................21
overview ......................................................... 21
equipment required ............................................... 11
mounting hardware required .........................................11
Gateway authentication filegatewayauthentication ..............14
Gigabit Ethernet port, for network switching ........................ 44
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Index
Ground block for multiple gateways .....................................35
Ground conductors, attaching ..............................................40
general requirements ....................................................34
location ......................................................................... 34
overview ....................................................................... 33
safety ground ................................................................39
Grounding
approved .......................................................................36
requirements .................................................................34
Supplementary Ground Conductor ...............................35
verifying ........................................................................ 15
wires, attaching .............................................................40
Guides for cables ...........................................................22, 23
I
Inserting
media modules ............................................................. 32
S8300 Server module ...................................................31
Installation
Avaya Partner Contact Closure Adjunct ....................... 54
before you start .............................................................10
CBC .............................................................................. 53
conditions good for ....................................................... 15
contact closure ............................................................. 54
required equipment .......................................................11
Installation script .................................................................. 57
Installing
EM200 .......................................................................... 27
Installing the gateway chassis
see Gateway chassis installation ..................................21
Inventory of packed items ....................................................19
IP telephones
connecting to gateway ..................................................44
ISDN
BRI stations, connecting ...............................................45
trunk, connecting .......................................................... 50
L
LAN
port
connecting IP phone to ..........................................44
connecting switch to .............................................. 44
switch, connecting to the gateway ................................44
legal notice ...............................................................................
License file
for Communication Manager, obtaining ........................13
required for SRS ...........................................................12
Lightning exposure .............................................................. 53
Limitations
media module combinations .........................................29
LINE port, connecting analog telephone to ..........................46
February 2017
M
Media modules
before installing ............................................................ 28
capacity ........................................................................ 29
combination limitations of ............................................. 29
for indoor use only ........................................................ 48
gateway chassis, inserting into .....................................32
installing ........................................................................28
slot allocation ................................................................29
slots, permitted ............................................................. 29
MM314
PoE ports
connecting IP phones to ........................................44
for network switching .............................................44
MM316
PoE ports
connecting IP phones to ........................................44
for network switching .............................................44
MM710
media module, circuit protection devices for outdoor
endpoints ...................................................................... 52
MM710 and MM170B
media module
circuit protection devices for outdoor endpoints .... 52
MM710 and MM710B
E1/T1 port, connecting E1/T1 trunk to ..........................49
MM711
analog port
connecting analog telephone to ............................ 46
analog port, connecting analog trunk to ....................... 49
media module
circuit protection devices for outdoor endpoints .... 52
MM712
DCP ports
connecting DCP phones to ....................................48
for in-building use only .......................................... 52
DCP ports, for in-building use only ............................... 52
MM714
analog trunk ports, connecting analog trunks to ...........49
LINE port, connecting analog telephone to .................. 46
MM716
analog port
connecting analog telephone to ............................ 46
analog port, connecting analog trunk to ....................... 49
attaching amphenol cable to .........................................51
media module
connecting to punch down block for RJ-45 or RJ-11
jacks ...................................................................... 50
media module, connecting to punch down block for
RJ-45 or RJ-11 jacks .................................................... 50
MM717
attaching amphenol cable to .........................................51
DCP ports
connecting DCP phones to ....................................48
for in-building use only .......................................... 52
DCP ports, connecting DCP phones to ........................ 48
Deploying and Upgrading Avaya G430 Branch Gateway
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61
Index
media module (continued)
DCP ports, for in-building use only ............................... 52
media module
connecting to punch down block for RJ-45 or RJ-11
jacks ...................................................................... 50
media module, connecting to punch down block for
RJ-45 or RJ-11 jacks .................................................... 50
MM720
ISDN ports, connecting ISDN BRI trunks to ................. 50
media module
connecting ISDN BRI stations to ........................... 45
MM721
ISDN ports, connecting ISDN BRI trunks to ................. 50
media module
connecting ISDN BRI stations to ........................... 45
MM722
ISDN ports, connecting ISDN BRI trunks to ................. 50
Modem
connecting
for remote access ............................................55, 56
dial backup ............................................................. 55, 56
enabling
for remote access ............................................55, 56
permanent connection for reporting alarms ............55, 56
supported by gateway .................................................. 11
Mounting
brackets
for wall
attaching to Branch Gateway ......................... 26
Branch Gateway
in 19-inch rack ....................................................... 22
on tabletop .............................................................26
on wall ............................................................. 25, 26
gateway
in rack ....................................................................25
hardware required ........................................................ 11
options for chassis ........................................................21
Mounting bracket
front .............................................................................. 23
mid ................................................................................23
with cable guides .......................................................... 24
mounting brackets for rack
attaching ....................................................................... 24
types of ......................................................................... 22
with cable guides .......................................................... 23
mounting in rack
checks before ............................................................... 24
Mutual inductance coupling ................................................. 53
Out-of-building installation ................................................... 52
Over-voltage protection ....................................................... 52
P
Package inventory ............................................................... 19
Physical description ............................................................. 29
Planning
documentation .............................................................. 10
installation .....................................................................10
Plugging in
endpoint devices ...........................................................43
the gateway .................................................................. 42
Plywood board
dimensions ................................................................... 11
using to wall-mount Branch Gateway ........................... 26
PoE ports
connecting
IP phones to .......................................................... 44
for network switching .................................................... 44
Ports
connecting
data and voice devices to ......................................44
endpoint devices to ............................................... 43
connecting, endpoint devices to ................................... 43
switch or network data, connecting .............................. 44
Positioning
gateway in rack .............................................................25
S8300 media module ....................................................31
Power
connection
to gateway ............................................................. 42
connection, to gateway .................................................42
outlets, checking available number of .......................... 15
verification .................................................................... 15
Pre-installation activities ...................................................... 10
R
N
Rack mounting
brackets ........................................................................ 22
the Branch Gateway chassis ........................................ 22
Remote
access, enabling .....................................................55, 56
Required
equipment .....................................................................11
Restricted Access Location ................................................. 35
RFA access ......................................................................... 12
RJ-45 splitter for connecting two BRI stations ..................... 45
Rubber feet, affixing to stand Branch Gateway on table ..... 26
Network
data port, connecting to gateway ..................................44
S
O
S8300
Server
gateway chassis, inserting into ..............................31
Outdoor installation ..............................................................52
February 2017
Deploying and Upgrading Avaya G430 Branch Gateway
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Index
software (continued)
Server (continued)
prerequisites for installing in a Branch Gateway ... 11
software
upgrading .............................................................. 14
Safety
ground, connecting ....................................................... 39
Screws required for mounting gateway ............................... 11
Securing amphenol cable to MM716 or MM717 .................. 51
Serial number of Branch Gateway .......................................12
Single Sign-On (SSO) ..........................................................12
Site
conditions, checking before installation ........................ 15
requirements .................................................................14
Sneak-current protection ..................................................... 52
Software
configuration ................................................................. 56
SRS
Avaya Aura Communication Manager version
requirements .................................................................12
license file requirements ...............................................12
Supplementary Ground Conductor ...................................... 35
if ground block is used ..................................................40
if ground block not used ............................................... 41
Switch
C363T-PWR ................................................................. 44
C364T-PWR ................................................................. 44
connecting to gateway ..................................................44
external Avaya Ethernet ............................................... 44
W
Wall mounting
brackets ........................................................................ 25
the Branch Gateway chassis ........................................ 25
the gateway chassis ..................................................... 26
T
T1
trunk, connecting .......................................................... 49
Tabletop installation of the Branch Gateway chassis .......... 26
Telephone
IP, connecting to gateway ............................................ 44
Terminating telephones on the MM717 and MM716 ........... 50
Trunk
analog, connecting to TRUNK port ...............................49
TRUNK port, connecting analog trunk to ............................. 49
U
Unpacking ............................................................................20
Upgrading
software
S8300 .................................................................... 14
V
Verifying
environmental conditions before installation .................15
grounding ......................................................................15
power ............................................................................15
February 2017
Deploying and Upgrading Avaya G430 Branch Gateway
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63
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