Personal Computer Operating Instructions - Basic Guide

Personal Computer
Model No.
CF-31 series
Turning On / Turning Off............................................ 11
Useful Information
Handling and Maintenance........................................ 12
Installing Software..................................................... 14
Troubleshooting
Troubleshooting (Basic)............................................. 18
Useful Information
Introduction.................................................................. 2
Description of Parts..................................................... 4
First-time Operation..................................................... 7
Troubleshooting
Getting Started
Getting Started
Operating Instructions - Basic Guide
LIMITED USE LICENSE AGREEMENT.................... 23
Specifications............................................................ 25
LIMITED WARRANTY............................................... 29
Please read these instructions carefully before using this product, and save this manual for future use.
Appendix
Appendix
Introduction
Thank you for purchasing this Panasonic product. For optimum performance and safety, please read these instructions
carefully.
In these instructions, the names are referred as follows.
indicates Windows® 8.1 Operating System.
indicates Windows® 7 Operating System.
n Terms and illustrations in these instructions
CAUTION :
NOTE
:
Conditions that may result in minor or moderate injury.
Useful and helpful information.
Enter :
Press [Enter] key.
Fn + F5 :
Press and hold [Fn] key, and then press [F5] key.
Getting Started
l Display “Charm”: Align the pointer to the top right (or bottom right) corner of the screen to display Charm
menu. Alternatively, flick toward the center of the screen from the right edge.
:
Click
(Settings) and then click
(Power).
l
(Start) - [All Programs] : Click
cases.
è :
Page in these Operating Instructions or in the Reference Manual.
:
l
l
l
l
l
(Start), and then click [All Programs]. You may need to double-click in some
Reference to the on-screen manuals.
Some illustrations are simplified to help your understanding and may look different from the actual unit.
If you do not log on as an administrator, you cannot use some functions or cannot display some screens.
Refer for the latest information about optional products to the catalogs, etc.
In these instructions, the names and terms are referred as follows.
®
Ÿ “Windows 8.1 Pro 64-bit” as “Windows” or “Windows 8.1”
®
®
Ÿ “Windows 7 Professional 32-bit Service Pack 1” and “Windows 7 Professional 64-bit Service Pack 1” as
“Windows” or “Windows 7”
Ÿ DVD MULTI drive as “CD/DVD drive”
Ÿ Circular media including DVD-ROM and CD-ROM as “discs”
Screen messages are explained in [English (United States)].
(Depending on the language preference, some screen messages in these instructions are different from the actual
screen messages. For example, [Flight mode] may be displayed instead of [Airplane mode] in some language preference.)
n Disclaimer
Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the
manuals.
2
n Trademarks
Microsoft®, Windows®, the Windows logo, and IntelliMouse are registered trademarks of Microsoft Corporation of the
United States and/or other countries.
Intel, Core and PROSet are either registered trademarks or trademarks of Intel Corporation.
SDXC Logo is a trademark of SD-3C, LLC.
Getting Started
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective
own companies.
n On-screen Manual
For further information about the computer, you can refer to the on-screen manual.
l Reference Manual
The Reference Manual contains the practical information to help you fully enjoy the computer’s performance. Update it to the latest version for reference.
l Important Battery Tips
The Important Battery Tips will provide you with the battery information so that you can use the battery in the optimum condition to obtain longer operation time.
l Update the on-screen manuals
This describes the procedures to update the on-screen manual.
l Connect to a network
This describes the connection procedures using the network devices mounted on this unit.
To access the on-screen manuals, follow the steps below.
Double-click [Manual Selector] on the desktop, and select the on-screen manual.
NOTE
Ÿ [Contents] tab or [Search] tab is displayed on the left side of the window.
Select tab and display the desired item.
3
Description of Parts
Left side
A
B
C
D
E
F
G
H
I
N
O P Q R S
T
U
Getting Started
J
K
L
A
M
A:Wireless LAN Antenna / Bluetooth Antenna
<Only for model with wireless LAN>
Connect to a network “Wireless LAN”
è
<Only for model with Bluetooth>
Connect to a network “Bluetooth”
è
B:Camera
<Only for model with Camera>
C:Wireless WAN Antenna
<Only for model with wireless WAN>
Connect to a network “Wireless WAN”
è
D:GPS Antenna (Rear side)
<Only for model with GPS>
E: LCD
Reference Manual “Screen Input Operation”
è
(Only for model with touchscreen)
F: Function Key
Reference Manual “Key Combinations”
è
G:Keyboard
H:Touch Pad
I: LED Indicator
:SD Memory Card Indicator
(Blinking: During access)
Reference Manual “SD Memory Card”
è
: Wireless ready
This indicator lights when Wireless LAN, Bluetooth, and/or Wireless WAN are connected and
ready. It does not necessarily indicate the On/Off
condition of the wireless connection.
Connect to a network
è
:Caps Lock
:Numeric Lock (NumLk)
:Scroll Lock (ScrLk)
: Hard disk drive status
4
: Multimedia pocket device status or the second
battery status.
: Battery status
Reference Manual “Battery Power”
è
: Power status
(Off: Power off/Hibernation, Green: Power on,
Blinking green: Sleep)
J: Power Switch
K:Carrying Handle
L: Stylus Holder
M: Fingerprint Reader
<Only for model with Fingerprint Reader>
è
Reference Manual “Fingerprint Reader”
N:ExpressCard Slot
Reference Manual “PC Card / ExpressCard”
è
O:PC Card Slot
Reference Manual “PC Card / ExpressCard”
è
P: Multimedia Pocket
Reference Manual “Multimedia Pocket”
è
Q:Wireless Switch
Connect to a network “Disabling/Enabling
è
Wireless Communication”
R:Smart Card Slot
Reference Manual “Smart Card”
è
S: SD Memory Card Slot
Keep SD Memory Cards Away from Infants and Small
Children.
Reference Manual “SD Memory Card”
è
T: Battery Pack
Specified Battery pack: CF-VZSU46AU
U:Ventilation Hole (Exhaust)
Right side
A
B C
Rear side
D
E*1
E*2
F
G
H
Bottom
I
J
K L
M
N O
Getting Started
Q
P
R
S
A:Hard Disk Drive
Reference Manual “Hard Disk Drive”
è
J: USB Port (2.0)
Reference Manual “USB Devices”
è
B:HDMI Port
Reference Manual “External Display”
è
K:External Antenna Connector
L: Expansion Bus Connector
Reference Manual “Port Replicator / Car
è
Mounter”
C:SIM Card Slot
<Only for model with wireless WAN>
Insert the SIM card into the SIM card slot with the
contact side facing down and the cut corner facing
forward.
Connect to a network “Wireless WAN”
è
D:LAN Port
Connect to a network “LAN”
è
E: 2nd LAN Port*1 / IEEE 1394 Interface Connector*2
*1 <Only for model with 2nd LAN>
Connect to a network “LAN”
è
*2 <Only for model with IEEE 1394>
Reference Manual “IEEE 1394 Devices”
è
F: USB Port (2.0)
Reference Manual “USB Devices”
è
G:USB Port (3.0)
Reference Manual “USB Devices”
è
H:DC-IN Jack
I: Security Lock
A Kensington cable can be connected.
For further information, read the manual that comes
with the cable.
M:External Display Port (VGA)
Reference Manual “External Display”
è
N:Headphone Jack
You can connect headphones or amplified speakers.
When they are connected, audio from the internal
speakers is not heard.
O:Microphone Jack
A condenser microphone can be used. If other types
of microphones are used, audio input may not be possible, or malfunctions may occur as a result.
P: Serial Port
Q:RAM Module Slot
Reference Manual “RAM Module”
è
R:Speaker
<Only for model with Camera>
Do not turn the speaker volume and/or microphone
volume up too loud. Feedback noise may occur.
Reference Manual “Key Combinations”
è
S: Ventilation Hole (Intake)
5
Description of Parts
Getting Started
l This computer contains a magnet and magnetic products at the locations
circled in the illustration at right. Avoid leaving metallic object or magnetic media in contact with these areas.
6
First-time Operation
n Preparation
ACheck and identify the supplied accessories.
If you do not find the described accessories, contact Panasonic Technical Support (è pages 29 - 33).
• AC Cord. . . . . . . 1
• Battery Pack . . . 1
• AC Adaptor. . . . . 1
Model No: CF-VZSU46AU
(Refer to “Specifications” (è page 25).)
<Only for model with touchscreen>
• Soft Cloth. . . . . . 1
• Tether. . . . . . . . . 1
• Stylus. . . . . . . . . 1
(è Reference Manual “Screen Input Operation”)
Getting Started
Model No: CF-AA5713A
• OPERATING INSTRUCTIONS - Read Me First . . . . . . . . . . . . . . . . 1
BRead the LIMITED USE LICENSE AGREEMENT (è page 23) before breaking the seal on the computer’s packaging.
1
1
1
2
Inserting the Battery Pack
ASlide the latch (A) to the right to unlock the cover.
BSlide the latch (A) down, and open the cover.
CInsert the battery pack until it securely fits the connector.
DClose the cover until it clicks.
ESlide the latch (B) to the left to lock the cover.
CAUTION
l Make sure the latch is securely locked. Otherwise the battery pack may fall
when you carry the computer.
l Do not touch the terminals of the battery pack and the computer. Doing so can
make the terminals dirty or damaged, and may cause malfunction of the battery
pack and the computer.
3
NOTE
4
5
l Note that the computer consumes electricity even when the computer power is
off. If the battery pack is fully charged, the battery will fully discharge in the following period of time:
•When power is off: Approx. 10 weeks
*1
•In sleep: Approx. 4.5 days
•In hibernation: Approx. 10 days*1
*1
If “Wake Up from wired LAN” is disabled, the period of time will be longer.
l When the DC plug is not connected to the computer, disconnect the AC cord
from your electrical outlet. Power is consumed simply by having the AC adaptor
plugged into an electrical outlet.
7
First-time Operation
2Attaching the stylus to the computer (only for model with
touchscreen)
2
Getting Started
Use the tether to attach the stylus to the computer so you will not lose it. There
are holes (A) to attach it.
1
3
2
4
CAUTION
l Do not pull the tether with excessive force. The stylus may hit the computer,
person’s body or other objects when released.
3
3
Opening the Display
APush and hold the latch (A), and lift open the display.
1
4
4
Connect your computer to a power outlet.
The battery charging starts automatically.
CAUTION
l Do not disconnect the AC adaptor and do not switch the wireless switch to on
until the first-time operation procedure is completed.
l When using the computer for the first time, do not connect any peripheral device
except the battery pack and AC adaptor.
l Handling the AC adaptor
Ÿ Problems such as sudden voltage drops may arise during periods of thunder
and lightning. Since this could adversely affect your computer, an uninterruptible power source (UPS) is highly recommended unless running from the
battery pack alone.
5
5
Turn on the computer.
ASlide and hold the power switch
CAUTION
1
8
until the power indicator
lights.
l Do not slide the power switch repeatedly.
l The computer will forcibly be turned off if you slide and hold the power switch for
4 seconds or longer.
l Once you turn off the computer, wait for 10 seconds or more before you turn on
the computer again.
turns off.
l Do not perform the following operation until the drive indicator
Ÿ Connecting or disconnecting the AC adaptor
Ÿ Sliding the power switch
Ÿ Touching the keyboard, touch pad or touchscreen (only for model with touchscreen)
Ÿ Closing the display
Ÿ Turn on/off the wireless switch
l When the CPU temperature is high, the computer may not start up to prevent
overheating of the CPU. Wait until the computer cools down, and then turn the
power on again. If the computer does not power on even after cooling down,
contact Panasonic Technical Support (è pages 29 - 33).
l Any changes from the default setting of the Setup Utility must not be made until
the First-time Operation is completed.
6
Setup Windows.
Getting Started
Follow the on-screen instructions.
lThe computer restarts several times. Do not touch the keyboard or touch
has turned off.
pad, and wait until the drive indicator
lAfter the computer is turned on, the screen remains black or unchanged for
a while. This is not a malfunction. Wait for a moment until the Windows setup
screen appears.
lDuring setup of Windows, use the touch pad and clicking to move the pointer
and to click an item.
5 minutes /
lSetup of Windows will take approximately
20 minutes.
Go to the next step, confirming each message on the display.
lYou can set the Wireless Network after the setup of Windows is complete.
If “Get online” is displayed, select “Skip this step”.
“Join a wireless network” screen may not appear.
Verify the time zone, date and time.
l
CAUTION
l You can change the user name, password, image and security setting after
setup of Windows.
l Remember your password. If you forget the password, you cannot use Windows. Creating a password reset disk beforehand is recommended.
l Do not use the following words for user name: CON, PRN, AUX, CLOCK$, NUL,
COM1 to COM9, LPT1 to LPT9, @. In particular, if you create a user name (account name) that includes the “@” mark, a password will be requested at the
log-on screen, even if no password has been set. If you try to log on without entering a password, “The user name or password is incorrect.” may be displayed
and you will not be able to
sign in /
log on to Windows
(è page 20).
7
Update the on-screen manual.
AConnect a network to the internet.
Connect to a network.
For further information, refer to
BUpdate the on-screen manual.
Double-click [Manual Selector] on the desktop.
Follow the on-screen instructions.
8
Create the recovery disc.
A recovery disc allows you to install OS and restore its factory default condition,
in case, for example, the recovery partition of the HDD is damaged.
We recommend creating a recovery disc before you begin using the computer.
Refer to
Reference Manual “Recovery Disc Creation Utility” about creating
the disc.
9
First-time Operation
NOTE
l PC Information Viewer
This computer periodically records the management information of the hard disk, etc. The maximum data volume for each
record is 1024 bytes.
This information is only used for estimating the cause in the case when the hard disk goes down by any possibility. They
are never sent to outside via network nor used for any other purpose except for the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save function for management information history]
in [Hard Disk Status] of PC Information Viewer, and click [OK].
Reference Manual “Checking the Computer’s Usage Status”)
(è
Getting Started
n Before using wireless function
A Slide the wireless switch to ON.
- [Change PC Settings] - [Network] - [Airplane mode].
B Display “Charm” and click
Set [Wi-Fi] to [On] (for wireless LAN).
set [Mobile broadband] to [On] (for wireless WAN).
set [GPS] to [On] (for wireless WAN).
set [Bluetooth] to [On] (for Bluetooth).
set [GPS\GNSS] to [On] (for GPS).
n To change the partition structure
You can shrink a part of an existing partition to create unallocated disk space, from which you can create a new partition.
This computer has a single partition as default setting.
A
Right-click
at the bottom left corner of the Desktop screen.
Click
(Start) and right-click [Computer], then click [Manage].
l A standard user needs to enter an administrator password.
B Click [Disk Management].
C Right-click the partition for Windows (“c” drive in the default setting), and click [Shrink Volume].
l The partition size depends on the computer specifications.
D Input the size in [Enter the amount of space to shrink in MB] and click [Shrink].
l You cannot input a larger number than the displayed size.
70 GB /
l To select [Reinstall to the OS related partitions.] in installing OS (è page 15),
60 GB or more is necessary for [Total size after shrink in MB].
E Right-click [Unallocated] (the shrunk space in the step D) and click [New Simple Volume].
F Follow the on-screen instructions to make the settings, and click [Finish].
Wait until formatting is completed.
NOTE
l You can create an additional partition using remaining unallocated space or newly creating unallocated space.
l To delete a partition, right-click the partition and click [Delete Volume] in the step C.
10
Turning On / Turning Off
Turning On
Slide and hold the power switch
(è page 4) until the power indicator
(è page 4) lights.
NOTE
Do not slide the power switch repeatedly.
The computer will forcibly be turned off if you slide and hold the power switch for four seconds or longer.
Once you turn off the computer, wait for ten seconds or more before you turn on the computer again.
Do not perform the following operation until the drive indicator
turns off.
• Connecting or disconnecting the AC adaptor
• Sliding the power switch
• Touching the keyboard, touch pad, tablet buttons, screen or external mouse
• Closing the display
• Turn on/off the wireless switch
Turning Off
You can shut down the computer by using either of the following steps.
• From the Start screen:
- [Shut down].
AClick
• From the Desktop screen:
at the bottom left corner of the Desktop screen.
ARight-click
BClick [Shut down or sign out] - [Shut down].
(Start) - [Shutdown].
A Click
Getting Started
l
l
l
l
NOTE
l
To turn off the computer completely, proceed as follows.
- [Change PC settings] - [Update and recovery] - [Recovery].
A Display “Charm” and click
B Click [Restart now] under “Advanced startup”
C Click [Turn off your PC].
Precautions against Starting Up/Shutting Down
l Do not do the following
• Connecting or disconnecting the AC adaptor
• Sliding the power switch
• Touching the keyboard, touch pad, screen or external mouse
• Closing the display
• Turn on/off the wireless switch
NOTE
l To conserve power, the following power saving methods are set at the time of purchase.
• The screen automatically turns off after :
10 minutes (when AC adaptor is connected) of inactivity
5 minutes (when operating on battery power) of inactivity
• The computer automatically enters sleep*1 after :
20 minutes (when AC adaptor is connected) of inactivity
15 minutes (when operating on battery power) of inactivity
*1
Refer to
Reference Manual “Sleep and Hibernation Functions” about resuming from sleep.
11
Handling and Maintenance
Operation environment
l Place the computer on a flat stable surface not subject to shock, vibration, and danger of dropping. Do not place
the computer upright or turn it over. If the computer is exposed to an extremely strong impact, it may become damaged.
l Operating environment
Temperature: Operation :-10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*1
Storage : -20 °C to 60 °C {-4 °F to 140 °F}
Humidity:
Operation :30% to 80% RH (No condensation)
Storage : 30% to 90% RH (No condensation)
Even within the above temperature/humidity ranges, operation for a long time in extreme environments, smoking
nearby, or operation in places where oil is used or where there is a lot of dust will result in the product deterioration
and will shorten the product life.
*1
Do not expose the skin to this product when using the product in a hot or cold environment. ( OPERATING INSTRUCTIONS Read Me First)
If the computer is wet in temperatures of 0 °C {32 °F} or below, freeze damage may occur. Make sure to dry off the computer in
such temperatures.
l Do not place the computer in the following areas, otherwise the computer may be damaged.
Ÿ Near electronic equipment. Image distortion or noise may occur.
Ÿ In extremely high or low temperature.
l As the computer can become hot during operation, keep it away from items that are sensitive to heat.
Useful Information
Handling cautions
This computer is designed to minimize shock to parts such as the LCD and the hard disk drive and equipped with a
drip-proof keyboard, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling the computer.
l When carrying the computer:
Ÿ Turn off the computer.
Ÿ Remove all external devices, cables, PC Cards and other protruding objects.
Ÿ Remove a disc in the CD/DVD drive.
Ÿ Do not drop or hit the computer against solid objects.
Ÿ Do not leave the display open.
Ÿ Do not grip the display part.
l Do not put anything (e.g., a piece of paper) between the display and keyboard.
l When you board an airplane, take the computer with you and never put it in your checked luggage. When using the
computer on airplane, follow the airline’s instructions.
l When carrying a spare battery, put it in a plastic bag to protect its terminals.
l The touch pad is designed to be used by finger tip. Do not place any object on its surface and do not press down
strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
l Avoid any harmful substances such as oil from getting into the touch pad. The pointer may not work correctly.
l Be careful not to get injured by dropping or getting hit when carrying the computer.
<Only for model with touchscreen>
l Use only the included stylus to touch the touchscreen. Do not place any object on its surface and do not press
down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
l Do not use the touchscreen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles on the screen/
stylus can scratch the screen surface or obstruct the stylus operation.
l Use the stylus only for touching the screen. Using it for any other purpose may damage the stylus and result in
scratches on the screen.
n When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully read the instruction
manuals of the peripheral devices.
l Use the peripheral devices conforming to the computer’s specifications.
l Connect to the connectors in the correct direction.
l If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of pins, etc.
l If screws are included, fasten them securely.
l Remove the cables when you carry the computer. Do not pull the cables forcibly.
12
n Preventing your computer from unauthorized use via wireless LAN/Bluetooth/wireless WAN
<Only for model with wireless LAN/Bluetooth/wireless WAN>
l Before using wireless LAN/Bluetooth/wireless WAN, make the appropriate security settings such as data encryption.
n Battery Recalibration
l The battery recalibration may take a long time due to the large battery capacity. This is not a malfunction.
<When performing “Battery Recalibration” after shutting down Windows>
Ÿ Full charge: Approximately 3.5 hours (with Main Battery) / 7.0 hours (with Main Battery + Second Battery)
Ÿ Complete discharge: Approximately 5.0 hours (with Main Battery) / 7.5 hours (with Main Battery + Second Battery)
When performing “Battery Recalibration” without shutting down Windows, it may take more time to charge / discharge.
Maintenance
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it
thoroughly.
CAUTION
l Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc.
Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to
the surface.
l Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause
malfunction or damage.
Useful Information
To clean the LCD panel
If drops of water or other stains get on the surface of the LCD panel, wipe them off immediately. Failure to do so may
result in staining.
<Only for model with touchscreen>
Use the soft cloth included with the computer. (For further information, refer to “Suggestions About Cleaning the LCD
Surface”. 
Reference Manual “Screen Input Operation”)
13
Installing Software
Installing software will return the computer to the default condition. When you install the software, the hard disk data
will be erased.
Back up important data to other media or an external hard disk before installation.
CAUTION
l Do not delete the Recovery Partition on the hard disk. The disk space in the partition is not available to store data.
To check the Recovery Partition, perform the following methods.
A
Right-click
at the bottom left corner of the Desktop screen.
Click
(Start) and right-click [Computer], then click [Manage].
l A standard user needs to enter an administrator password.
B Click [Disk Management].
Remove everything and reinstall Windows
n
Preparation
l Remove all peripherals.
l Connect the AC adaptor and do not remove it until installation is complete.
Useful Information
1
2
Perform “Remove everything and reinstall Windows”.
- [Change PC settings] - [Update and recovery] - [Recovery].
A Display “Charm” and click
B Click [Get Started] under “Remove everything and reinstall Windows”.
C Click [Next].
D Select the option.
l Just remove my files
Perform the reinstallation of the Windows in a few moments (Approximately 20 minutes).
l Fully clean the drive
By fully cleaning, the deleted files can not be recovered easily and the security level will be increased.
The processing time will be longer (Approximately 140 minutes).
Follow the on-screen instructions.
After the reinstallation, the computer will restart.
l Do not interrupt installation, for example by turning off the computer or performing other operation.
Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.
Perform the “First-time Operation” ( page 9).
NOTE
lThe date and time, and the time zone may not be correct. Be sure to set them correctly.
3
4
14
Perform Windows Update.
<Only for model with TPM> Clear TPM.
A Perform either of the following procedures.
at the bottom left corner of the Desktop screen.
l Right-click
on the Start screen.
l Click
B Click [Run], then input [tpm.msc] and click [OK].
C Click [Clear TPM…] under “Actions” on the right of the “TPM Manager on Local Computer” screen.
D Click [Restart] of the “Manage the TPM security hardware” screen.
The computer will restart.
E When “TPM configuration change was requested to ...” is displayed, press F12 .
F Click the Desktop tile, and when “TPM is ready” appears, click [Close].
n Hard disk recovery
You can reinstall the OS that was pre-installed at the time of purchase (Windows 8.1 or Windows 7).
If reinstallation using the method described in “Remove everything and reinstall Windows” is not successful, follow the steps below.
Preparation
l Remove all peripherals.
l Connect the AC adaptor and do not remove it until installation is complete.
1
Start the Setup Utility.
- [Change PC settings] - [Update and recovery] - [Recovery].
A Display “Charm”, and click
B Click [Restart now] under “Advanced startup”.
C Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed.
l If the [Panasonic] boot screen is not displayed, turn on the computer while holding down F2 or Del.
l If the password is requested, enter the Supervisor Password.
2
Write down all of the contents of the Setup Utility and press F9.
3
Check the [UEFI Boot] setting of the Setup Utility.
4
Press F10 .
5
Press F2 or Del while [Panasonic] boot screen is displayed.
6
7
Select the [Exit] menu, then select [Recovery Partition] and press Enter .
8
9
At the confirmation message, select [Yes] and press Enter.
[UEFI Boot] should be set to as follows.
When installing Windows 8.1: [Enabled]
When installing Windows 7 : [Disabled]
Useful Information
At the confirmation message, select [Yes] and press Enter.
Computer will restart.
The Setup Utility starts up.
l If the password is requested, enter the Supervisor Password.
Click [Next] and click [YES].
Click [Reinstall Windows] and click [Next].
At the License Agreement screen, click [Yes, I agree to the provisions above and wish
to continue!] and click [Next].
Click [Next].
If the option is displayed, select the setting and click [Next].
l [Reinstall Windows to the whole Disk to factory default.]
Select this option when you want to install Windows to the factory default. After installation, you can create a
new partition. For how to create a new partition, refer to “To change the partition structure” ( page 10).
l [Reinstall to the OS related partitions.]*1
Select this option when the hard disk has already been divided into several partitions and you want to keep
the partition structure. For how to create a new partition, refer to “To change the partition structure” ( page 10).
*1
This does not appear if Windows cannot be installed to the recovery partition and the area usable by Windows.
10
At the confirmation message, click [YES].
Select OS (32bit or 64bit) and click [OK].
11
12 At the confirmation message, click [YES].
Installation starts according to the instructions on the screen. (It will take approximately 20 minutes.)
l Do not interrupt installation, for example by turning off the computer or performing other operation.
Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.
13 When Ending process screen is displayed, click [OK] to turn off the computer.
14 Turn on the computer.
l If the password is requested, enter the Supervisor Password.
15
Installing Software
15 Perform the “First-time Operation” ( page 9).
NOTE
l
The date and time, and the time zone may not be correct. Be sure to set them correctly.
16 Start the Setup Utility and change the settings as necessary.
17 Perform Windows Update.
<Only for model with TPM> Clear TPM ( page 14).
18
n Using Recovery Disc
Use the Recovery Disc in the following conditions.
Ÿ You have forgotten the administrator password.
Ÿ Installation is not complete. The recovery partition in the hard disk may be broken.
<Only for Windows 7 downgrade model>
Ÿ
To change OS from Windows 7 to Windows 8.1, or vice versa.
NOTE
Useful Information
Ÿ
To change OS from 32 bit to 64 bit, or vice versa, install OS using the recovery partition in the hard disk.
Preparation
l Prepare the following items:
Reference Manual “Recovery Disc Creation Utility”)
Ÿ Recovery Disc (
Ÿ DVD drive (optional) (refer to recent catalogs and other sources for information about the products available)
l Remove all peripherals.
l Connect the AC adaptor and do not remove it until installation is complete.
1
2
Connect the DVD drive to the USB port or Multimedia Pocket.
Start the Setup Utility.
- [Change PC settings] - [Update and recovery] - [Recovery].
A Display “Charm”, and click
B Click [Restart now] under “Advanced startup”.
C Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed.
l If the [Panasonic] boot screen is not displayed, turn on the computer while holding down F2 or Del .
l If the password is requested, enter the Supervisor Password.
3
Write down all of the contents of the Setup Utility and press F9.
4
Check the [UEFI Boot] setting of the Setup Utility.
5
6
Set the Recovery Disc into the DVD drive.
Press F10 .
7
Press F2 or Del while [Panasonic] boot screen is displayed.
8
Select the [Exit] menu, then select your DVD drive in [Boot Override] and press Enter .
At the confirmation message, select [Yes] and press Enter.
[UEFI Boot] should be set to as follows.
When the recovery disc for Windows 8.1 is used: [Enabled]
When the recovery disc for Windows 7 is used : [Disabled]
At the confirmation message, select [Yes] and press Enter.
Computer will restart.
The Setup Utility starts up.
l If the password is requested, enter the Supervisor Password.
The computer will restart.
9
Click [Reinstall Windows] and click [Next].
At the confirmation message, click [YES].
10
11 At the License Agreement screen, click [Yes, I agree to the provisions above and wish
to continue!] and click [Next].
16
12 Click [Next].
If the option is displayed, select the setting and click [Next].
l [Reinstall Windows to the whole Disk to factory default.]
Select this option when you want to install Windows to the factory default. After installation, you can create a
new partition. For how to create a new partition, refer to “To change the partition structure” ( page 10).
l [Reinstall to the OS related partitions.]*2
Select this option when the hard disk has already been divided into several partitions and you want to keep
the partition structure. For how to create a new partition, refer to “To change the partition structure” ( page 10).
*2
This does not appear if Windows cannot be installed to the recovery partition and the area usable by Windows.
13 At the confirmation message, click [YES].
Installation starts according to the instructions on the screen. (It will take approximately 30 - 45 minutes.)
l Do not interrupt installation, for example by turning off the computer or pressing Ctrl + Alt + Del .
Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.
14 When Ending process screen is displayed, remove the Recovery Disc and DVD Drive
and then click [OK].
Follow the on-screen instructions.
Some models may take approximately 40 minutes.
15 Perform the “First-time Operation” ( page 9).
16 Start the Setup Utility and change the settings as necessary.
17 Perform Windows Update.
<Only for model with TPM> Clear TPM ( page 14).
Useful Information
18
17
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the
“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support (è pages 29 - 33). You can also check the computer’s status in the PC Information Viewer
(è
Reference Manual “Troubleshooting (Advanced)”).
n Starting Up
Cannot start up.
The power indicator or battery indicator is not lit.
Connect the AC adaptor.
Insert a fully charged battery.
Remove the battery pack and the AC adaptor, then connect them again.
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility.
l If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard Slot] to [Disabled] in the [Advanced] menu of the Setup Utility.
l Press Fn + F8 to turn off the concealed mode.
l Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot] should be set to
[Enabled] /
[Disabled].
l
l
l
l
The power is turned on but l The computer is warming up before start up. Wait for the computer to start up (takes
up to 32 minutes). If, “Cannot warm up the system” is displayed, the computer failed to
“Warming up the system (up
warm up and will not start. In this case, turn off the computer, leave it in an environment
to 32 minutes)” appears.
of 5 °C {41 °F} or higher temperature for about an hour, and then turn on the power
again.
l Turn off the computer and remove the RAM module, then confirm whether the RAM
After adding or changing
module has compliant to specification. When the RAM module has conformed to specifithe RAM module, the power
cation, install it again.
is turned on but nothing is
displayed on the screen.
l Slide and hold the power switch for 4 seconds or longer to shut down the computer forcThe computer does not
ibly. (Data not saved will be lost.) Then disable the screen saver.
enter sleep mode while the
screen saver is running. (The
screen stays black.)
You have forgotten the pass- l Supervisor Password or User Password: Contact Panasonic Technical Support
(è pages 29 - 33).
word.
Troubleshooting
l Administrator password:
Ÿ If you have a password reset disk, you can reset the administrator password. Set the
disk and enter any wrong password, then follow the on-screen instructions and set a
new password.
Ÿ If you do not have a password reset disk, reinstall (è page 14) and set up Windows,
and then set a new password.
l A floppy disk is in the drive (optional) and it does not contain system startup information.
“Remove disks or other
Remove the floppy disk and press any key.
media. Press any key to
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
l
restart” or a similar message
[Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility.
appears.
l If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard Slot] to [Disabled] in the [Advanced] menu of the Setup Utility.
l If the problem persists after removing the disk, it may be a hard disk failure. Contact
Panasonic Technical Support (è pages 29 - 33).
l Set [UEFI Boot] to [Disabled] in the [Boot] menu of the Setup Utility.
Windows startup and opera- l Press F9 in the Setup Utility (è
Reference Manual “Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
tion is slow.
Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.)
l If you installed a resident software after purchase, turn off the residence.
18
n Starting Up
The date and time are incor- l Make the correct settings.
A Open the Control Panel.
rect.
1. Perform either of the following procedures.
at the bottom left corner of the Desktop screen.
Ÿ Right-click
on the Start screen.
Ÿ Click
2. Click [Control Panel].
(Start) - [Control Panel].
Click
B Click [Clock, Language, and Region] - [Date and Time].
l If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support (è pages 29 - 33).
l When the computer is connected to LAN, check the date and time of the server.
l The 2100 A.D. or later year will not be correctly recognized on this computer.
[Executing Battery Recalibration] screen appears.
l The Battery Recalibration was cancelled before Windows was shut down last time. To
start up Windows, turn off the computer by the power switch, and then turn on.
l Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility
[Enter Password] does not
(è
Reference Manual “Setup Utility”).
appear when resuming from
l The Windows password can be used instead of the password set in the Setup Utility.
sleep/hibernation.
Cannot resume.
l One of the following operations may have been carried out. Slide the power switch turn
on the computer. Data not saved will be lost.
Ÿ In sleep mode, the AC adaptor or battery pack was disconnected, or a peripheral was
connected or disconnected.
Ÿ The power switch was slid for four seconds or longer to forcibly turn off the computer.
l An error may occur when the computer automatically enters the sleep or hibernation
mode while the screensaver is active. In this case, turn off the screensaver or change
the pattern of the screensaver.
Troubleshooting
A Add a password.
1. Display “Charm” and click
- [Change PC settings] - [Accounts].
2. Click [Sign-in options], and click [Add] under “Password”.
1. Click
(Start) - [Control Panel].
2. Click [User Accounts and Family Safety] - [Add or remove user accounts].
B Set up the following.
1. Open the Control Panel, click [System and Security] - [Power Options] - [Require
a password on wakeup].
2. Add a check mark for [Require a password].
1. Click [Control Panel] - [System and Security] - [Power Option] - [Require a password when the computer wakes] and add a check mark for [Require a password].
19
Troubleshooting (Basic)
n Starting Up
Other startup problems.
Reference Manual “Setup Utility”) to return the
l Press F9 in the Setup Utility (è
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again.
l Remove all peripheral devices.
l Check to see if there was a disk error.
A Remove all peripheral devices including an external display.
B
Perform either of the following procedures.
at the bottom left corner of the Desktop screen.
Ÿ Right-click
on the Start screen.
Ÿ Click
(Start) - [Computer].
Click
C Click [File Explorer].
[Windows (C:)] /
[Local Disk (C:)], and click
D Right-click
[Properties].
[Check] /
[Check Now...].
E Click [Tools] Ÿ A standard user needs to enter an administrator password.
F Follow the on-screen instructions.
l
Start the computer in Safe Mode and check the error details. When the [Panasonic] boot
screen disappears*1 at startup, press and hold F8 until the Windows Advanced Options
Menu is displayed. Select the Safe Mode and press Enter .
*1
When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility,
[Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you
enter the password and press Enter , press and hold F8.
n Entering Password
Even after entering the pass- l The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the ten-key mode, and then
word, password input screen
input.
is displayed again.
Troubleshooting
l The computer may be in Caps Lock mode.
If the Caps Lock indicator
lights, press Caps Lock to disable the Caps Lock
mode, and then input.
Cannot log on to Windows.
(“The user name or password is incorrect.” is displayed.)
l The user name (account name) includes the “@” mark.
- If another user account name exists:
Log on to Windows using another user account name, and delete the account name
that includes “@”. Then create a new account name.
- If no other account name exists:
You need to reinstall Windows (è page 14).
n Shutting down
Windows does not shut
down.
20
l Remove the USB device and the ExpressCard.
l Wait 1 or 2 minutes. It is not a malfunction.
n Display
No display.
l The external display is selected. Press Fn + F3 or
+ P to switch the display.
Wait until the display has been switched completely before pressing Fn + F3 or
P again.
+
Then click the display mode.
l When using an external display,
Ÿ Check the cable connection.
Ÿ Turn on the display.
Ÿ Check the settings of external display.
l The display is turned off by the power-saving function. The screen returns to the original
state when you operate keyboard, screen or touchpad. When operating the keyboard,
press a key that does not affect the computer operation, such as Ctrl .
l The computer entered sleep or hibernation by the power-saving function. To resume,
slide the power switch.
The screen is dark.
l The screen is darker when the AC adaptor is not connected. Press Fn + F2 and adjust
the brightness. As you increase the brightness, battery consumption increases.
You can separately set the brightness for when the AC adaptor is connected and when
not connected.
l Press Fn + F8 to turn off the concealed mode.
l The brightness is set low to avoid malfunction where surrounding temperature is high.
The screen does not beUse it in an environment of between -10 °C and 50 °C {14 °F to 122 °F}.
come bright even if pressing
Fn + F2.
l Changing the number of display colors and resolution may affect the screen. Restart the
computer.
l Connecting/disconnecting an external display may affect the screen. Restart the computer.
l Resuming from sleep or hibernation may affect the screen of the external display.
Restart the computer.
During Simultaneous display, l When using the Extended Desktop, use the same display colors for the external display
as those used by the LCD. If you continue to experience problems, try changing the
one of the screens becomes
display.
disordered.
l Simultaneous display cannot be used until Windows startup is complete (during Setup
Utility, etc.).
The external display does
not work normally.
l If the external display does not support the power saving function, it may not work normally when the computer enters the power saving mode. Turn off the external display.
<Only for model with GPS>
The pointer cannot be controlled properly.
l Operate the following steps.
ASet [GPS] to [Disable] in the sub-menu of [Serial and Parallel Port Settings] in the
[Advanced] menu of the Setup Utility.
BPress F10 and select [Yes] at the confirmation message, and press Enter .
The computer will restart.
CLog on to Windows as an administrator.
D
1.Perform either of the following procedures.
at the bottom left corner of the Desktop screen.
Ÿ Right-click
on the Start screen.
Ÿ Click
2.Click [Run], input “c:\util\drivers\gps\GPS.reg” then click [OK].
Troubleshooting
The screen is disordered.
Click
(Start) and input “c:\util\drivers\gps\GPS.reg” in [Search programs and
files], and press Enter .
EClick [Yes], click [Yes], and click [OK].
Then restart the computer.
FPress F2 while [Panasonic] boot screen is displayed.
GSet [GPS] to [Enable] in the sub-menu of [Serial and Parallel Port Settings] in the
[Advanced] menu.
HPress F10 and select [Yes] at the confirmation message, and press Enter .
21
Troubleshooting (Basic)
n Touch Pad / Touchscreen (only for model with touchscreen)
The pointer does not work.
l When using the external mouse, connect it correctly.
l Restart the computer using the keyboard.
l If the computer does not respond to keyboard commands, read “No response”
(è below).
Cannot input using the touch l Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Utility.
l The drivers for some mice may disable the touch pad. Check your mouse’s operating
pad.
instructions.
<Only for model with touch
screen>
Cannot input using the
touchscreen.
l Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility.
l Set [Touchscreen] to [Enabled] in the [Advanced] menu of the Setup Utility.
Cannot point the correct posi- l Perform the touchscreen calibration (è
tion”).
tion using the included stylus.
Reference Manual “Screen Input Opera-
l Flick toward the center of the screen from the right edge.
<Only for model with touch- l Use the included pen.
screen>
“Charm” does not always appear.
n On-screen Document
The document of PDF format is not displayed.
l Install Adobe Reader.
A Log on to Windows as an administrator.
B Click
(Start) and input “c:\util\reader\en\Pinstall.bat” in [Search programs and
files] then press Enter .
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for Updates...].
n Others
Troubleshooting
No response.
22
l Press Ctrl + Shift +Esc to open Task Manager and close the software application
that is not responding.
l An input screen (e.g., password input screen at startup) may be hidden behind another
window. Press Alt + Tab to check.
l Slide the power switch for 4 seconds or longer to shut down the computer, and then
slide the power switch to turn it on. If the application program does not work normally,
uninstall and reinstall the program. To uninstall,
A Open the Control Panel.
1. Perform either of the following procedures.
at the bottom left corner of the Desktop screen.
Ÿ Right-click
on the Start screen.
Ÿ Click
2. Click [Control Panel].
(Start) - [Control Panel].
Click
B Click [Program] - [Uninstall a program].
LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC PRODUCT (“PRODUCT”)
ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH
THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY
DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their use to you. You
assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your intended results, and for the installation, use and results obtained therefrom.
LICENSE
A. Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive right and license to use
the Programs in accordance with the terms and conditions stated in this Agreement. You acknowledge that you are
receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain
no title, ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms,
concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of
which title, ownership and rights shall remain with Panasonic Corporation or its suppliers.
B. You may use the Programs only on the single Product which was accompanied by the Programs.
C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or otherwise, without the prior written consent of Panasonic Corporation.
D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for
any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your
use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.
E. You may transfer the Programs and license them to another party only in connection with your transfer of the single
Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also
transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation,
to the same party or destroy any such copies not so transferred.
F. You may not remove any copyright, trademark or other notice or product identification from the Programs and you
must reproduce and include any such notice or product identification on any copy of any Program.
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE
THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN
WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.
TERM
This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate this license at any time by destroying, at your expense, the Programs and related documentation together with
all copies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions
thereof set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon
any such termination, you agree to destroy, at your expense, the Programs and related documentation together with all
copies thereof in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND
BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT,
ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
Appendix
IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.
GOVERNMENT RESTRICTED RIGHTS.
The Software is provided with “RESTRICTED RIGHTS.” Use duplication or disclosure by the government is subject
to restrictions as set forth in FAR52.227-14 and DFAR252. 227-7013 et seq. or their successors.
Use of the Software by the government constitutes acknowledgement of Intel’s proprietary rights therein.
Contractor or Manufacturer is Intel Corporation, 2200 Mission College Blvd., Santa Clara, CA 95052.
23
Contrat de licence d’usage limité
Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic (le “Produit”) sont exclusivement concédés en
licence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles cidessous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et conditions
des présentes.
Panasonic Corporation a mis au point ou obtenu les Logiciels et vous en concède l’utilisation par les présentes. Vous
assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés) pour obtenir les résultats
escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.
Licence
A. Panasonic Corporation vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser les Logiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne
recevoir qu’un droit limité d’utiliser les Logiciels et la documentation les accompagnant et vous vous engagez à n’
obtenir aucun droit de titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant ni vis-à-vis des algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés dans
les Logiciels et la documentation les accompagnant, dont les titres, propriété et droits resteront tous à Panasonic
Corporation ou à leurs propriétaires.
B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels.
C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez ni distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partage de
temps ou de quelque autre manière que ce soit, sans l’autorisation écrite préalable de Panasonic Corporation.
D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documentation les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie des Logiciels à des fins de sauvegarde uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné par les
Logiciels. Vous ne pouvez ni modifier ni tenter de modifier les Logiciels.
E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport avec votre cession du
Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vous devez
céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous les Logiciels
ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées.
F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identification
de produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur
toutes les copies des Logiciels.
Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs copies, de façon électronique ou mécanique, en tout ou en partie.
Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à
l’exception de ce qui est expressément stipulé dans ce contrat.
Appendix
Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autorisé
au paragraphe E ci-dessus, votre licence est automatiquement résiliée.
Termes, clauses et conditions
Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliation antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation
les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée,
avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous
ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez
de détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque
forme que ce soit.
Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes,
clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat conclu
entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre communication entre nous, relativement à l’objet du présent contrat.
24
Specifications
This page provides the specifications for the basic model.
The model number is different according to the unit configuration.
l To check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
l To check CPU speed, memory size and the hard disk drive (HDD) size:
Run the Setup Utility (è
Reference Manual “Setup Utility”) and select [Information] menu.
[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Hard disk drive size
n Main Specifications
Intel® Core™ i5-5300U Processor (3 MB*1 cache, up to 2.9 GHz) with Intel® Turbo Boost Technology
CPU
Video controller
Main Memory
*2
Built-in Chip
4 GB*1, DDR3L PC3L-12800 (16 GB*1 Max.)
HDD (500 GB)*3
SSD (512 GB / 256 GB / 128 GB)*3
Storage
Approx. 18 GB*3 is used as a partition with HDD recovery tools. (Users cannot use this partition.)
Approx. 1 GB*3 is used as a partition with system tools. (Users cannot use this partition.)
Approx. 25 GB*3 is used as a partition with HDD recovery tools. (Users cannot use this partition.)
Approx. 300 MB*3 is used as a partition with system tools. (Users cannot use this partition.)
Display Method
13.1 XGA type (TFT) (1024 × 768 dots)
Internal LCD
65,536 / 16,777,216 colors (800 × 600 dots / 1024 × 768 dots)*4
External Display*5
65,536 / 16,777,216 colors (800 × 600 dots / 1024 × 768 dots / 1280 x 768 dots /
1280 × 1024 dots)
Wireless LAN*6
Intel® Dual Band Wireless-AC 7265(a/b/g/n/ac) (è page 26)
Bluetooth*7
è page 27
Wireless WAN
*8
Sierra Wireless™ High-speed module
GPS*9
Chip: u-blox M8
Accuracy: 4.8 m (2DRMS)
Protocol message: GPS/GLONASS/SBAS Support
LAN
IEEE 802.3 10Base-T / IEEE 802.3u 100BASE-TX / IEEE 802.3ab 1000BASE-T
(2nd LAN*10: IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE‑TX, IEEE 802.3ab 1000BASE-T)
Sound
WAVE and MIDI playback, Intel® High Definition Audio subsystem support
Security Chip
TPM (TCG V1.2 compliant)*11
Card Slots
PC Card Slot
× 1, Type I or Type II, Allowable current 3.3 V: 400 mA, 5 V: 400 mA
ExpressCard
Slot*12
× 1, ExpressCard/34 or ExpressCard/54
SD Memory Card × 1
Slot*13
×1
RAM Module Slot
× 1, DDR3L SDRAM, 204-pin, 1.35 V, SO-DIMM, PC3L-12800 Compliant
Interface
USB Ports x 4*15 (USB 2.0 × 3 + USB 3.0 × 1) / Serial Port (Dsub 9-pin male) / LAN Port (RJ‑45)
× 1*16 or 2*10 / VGA Port (Mini Dsub 15-pin female) / HDMI Port (Type A)*17 / IEEE1394a Interface Connector (4-pin)*18 / Microphone Jack (Miniature jack, 3.5 DIA) / Headphone Jack (Miniature jack, 3.5 DIA, Impedance 32 Ω, Output Power 4 mW × 2, Stereo) / Expansion Bus Connector (Dedicated 80-pin female)
Keyboard / Pointing Device
87 keys / Touch Pad / Touchscreen*19
Fingerprint Reader*20
Image Size : 200 x 400 pixels , Image Resolution : 508 DPI
Camera
*21
1280 × 720 dots, 30 fps (Video), Monaural Microphone
Power Supply
AC Adaptor
Appendix
Contact Smart
Card Slot*14
*22
AC adaptor or Battery pack
Input: 100 V - 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 7.05 A
25
Specifications
n Main Specifications
Li-ion 10.65 V, Typical 8550 mAh / Minimum 8100 mAh
Battery Pack
Operating Time*23
Charging
Time*25
Main Battery : Approx. 18.0 hours
Main Battery + Second Battery*24 : Approx. 27.0 hours
Power on
Main Battery : Approx. 3.5 hours
Main Battery + Second Battery*24 : Approx. 7.0 hours
Power off
Main Battery : Approx. 3.5 hours
Main Battery + Second Battery*24 : Approx. 7.0 hours
Power Consumption*26
Approx. 40 W*27/ Approx. 80 W (maximum when recharging in the ON state)
Physical Dimensions (W × D × H) 302 mm × 292 mm × 73.5 mm {11.9" × 11.5" × 2.9 "}
(including the carrying handle)
Environment
Weight (including the hand strap) Approx. 3.72 kg {Approx. 8.2 lb.}
Operating Temperature
Storage
-10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*28
Humidity
30 % to 80 % RH (No condensation)
Temperature
-20 °C to 60 °C {-4 °F to 140 °F}
Humidity
30 % to 90 % RH (No condensation)
n Software
Windows® 8.1 Pro Update 64-bit
Base OS
*29
Installed OS
Windows® 8.1 Pro Update 64-bit
Windows® 7 Professional 32-bit Service Pack 1 (downgraded to Windows® 7)*30 / Windows® 7
Professional 64-bit Service Pack 1 (downgraded to Windows® 7)*30
Pre-installed Software
Adobe Reader, PC Information Viewer, Intel® PROSet/Wireless Software*6, Intel® PROSet/Wireless Software for Bluetooth® Technology*7, Hotkey Settings, Battery Recalibration Utility, Infineon TPM Professional Package*11 *31, Aptio Setup Utility, PC-Diagnostic Utility, Display Selector,
Hard Disk Data Erase Utility*32, Recovery Disc Creation Utility, Dashboard for Panasonic PC,
Power Plan Extension Utility, Camera Utility*21, GPS Viewer*9, Manual Selector, Fan Monitoring
Utility, Microsoft Office Trial*33, Wireless Manager Mobile Edition*31*34, Intel® WiDi 5.0*6, Intel® My
WiFi Technology*6, EVE FA Standalone for Panasonic*20*31, Hand Writing Utility
Wireless Toolbox
Wireless Switch Utility, Wireless Connection Disable Utility*6 *8 *31, Quick Boot Manager
Appendix
*6
n Wireless LAN
26
Data Transfer Rates
IEEE802.11a : 54 Mbps
IEEE802.11b : 11 Mbps
IEEE802.11g : 54 Mbps
IEEE802.11n :HT20 : 150 Mbps
HT40 : 300 Mbps
IEEE802.11ac : VHT80 : 866.7 Mbps
VHT40 : 433.3 Mbps
Standard Supported
IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n / IEEE802.11ac
Transmission Method
OFDM system, DSSS system
® *7
n Bluetooth
Bluetooth Version
4.0
Classic mode / Low Energy mode
Transmission Method
FHSS system
Wireless Channels Used
Channel 1 to 79 / Channel 0 to 39
RF Frequency Band
2.402 GHz - 2.48 GHz
*1
*2
*3
*4
*5
*6
*7
*8
1 MB = 1,048,576 bytes / 1 GB = 1,073,741,824 bytes
Memory size of the factory default depends on the model. You can physically expand the memory up to 8 GB, but the total
amount of usable memory available will be less depending on the actual system configuration.
1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer
GB.
A 16,777,216 color display is achieved by using the dithering function.
Display may be impossible using some connected external displays.
Only for model with wireless LAN.
Does not guarantee operation of all Bluetooth peripherals.
Only for model with wireless WAN. The specifications may differ depending on the model.
A SIM card (15 mm {0.59”} x 25 mm {0.98”}) must be inserted in the SIM card slot.
*9
*10
*11
*12
*13
*14
*15
*16
*17
*18
*19
*20
*21
*22
*23
*24
*25
*26
*27
*28
*29
*30
*31
*32
*33
Only for model with GPS.
Only for model with 2nd LAN.
Only for model with TPM.
For information on TPM, refer to the Installation Manual of “Trusted Platform Module (TPM)” by the following procedure.
Double-click [Manual Selector] on the desktop, and select “Installation Manual for Trusted Platform Module (TPM)”.
Only for model with ExpressCard slot.
This slot is compatible with High-Speed Mode. Operation has been tested and confirmed using Panasonic SD/SDHC/SDXC
Memory Cards with a capacity of up to 64 GB. Operation on other SD equipment is not guaranteed.
Only for model with Smart Card slot.
Does not guarantee operation of all USB-compatible peripherals.
Only for model without 2nd LAN.
Does not guarantee operation of all HDMI-compatible peripherals.
Only for model with IEEE 1394a interface.
Only for model with Touchscreen.
Only for model with Fingerprint reader.
Only for model with Camera. The specifications may differ depending on the model.
<Only for North America>
The AC adaptor is compatible with power sources up to 240 V AC adaptor. This computer is supplied with a 125 V AC compatible AC cord. 20-M-2-1
Measured with LCD brightness : 60 cd/m2
Varies depending on the usage conditions, or when an optional device is attached.
Only for model with Second Battery.
Varies depending on the usage conditions, CPU speed, etc.
Approx. 0.5 W when the battery pack is fully charged (or not being charged) and the computer is off.
<When using with 115 V AC>
Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.2 W) simply by having the AC adaptor
plugged into an AC outlet.
Rated power consumption. 23-E-1
Do not expose the skin to this product when using the product in a hot or cold environment. (è OPERATING INSTRUCTIONS Read Me First)
When using in hot or cold environment, some peripherals may fail to work properly. Check the operation environment of the
peripherals.
Using this product continuously in a hot environment will shorten the product life. Avoid use in these types of environments.
When using in low temperature environment, startup may become slow or battery operation time may become short.
The computer consumes power when the hard disk is warming up during startup. Therefore, if you are using battery power and
the remaining power is low, the computer may not start up.
Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is installed by using the Recovery disc provided by Panasonic. Some parts of the software in the Recovery disc may not be installed depending on a model.
This system is preinstalled with Windows® 7 Professional software and also comes with a license for Windows 8.1 Pro software.
You may only use one version of the Windows software at a time. Switching between versions will require you to uninstall one
version and install the other version.
Must be installed before use.
Perform on the recovery disc.
Appendix
Alternatively perform on the hard disk recovery partition.
To continue using this software after the end of the trial, purchase a license by following the on-screen instructions.
27
Specifications
*34
For information on Wireless Manager, refer to the “Supplementary Instructions for Wireless Manager mobile edition” by the following procedure.
A Perform either of the following procedures.
at the bottom left corner of the Desktop screen.
Ÿ Right-click
on the Start screen.
Ÿ Click
B Click [Run], input “c:\util\wlprjct\Supplementary Instructions.pdf” then click [OK].
Appendix
Click
28
(Start) and input “c:\util\wlprjct\Supplementary Instructions.pdf” in [Search programs and files] and press Enter .
LIMITED WARRANTY
For U.S.A.
Panasonic System Communications Company of North America (PSCNA)
Computer Products - Worldwide Warranties
Section 1: Limited Warranty - Hardware
PSCNA, referred hereafter as “Panasonic” will repair the products listed below with new or rebuilt parts, free of charge in a Global
Panasonic designated service location for the period specified below from the date of original purchase in the event of a defect in
materials or workmanship. These warranties are extended solely to the original purchaser. A purchase receipt or other proof of date
of original purchase will be required before warranty performance is rendered.
• Laptop PC (CF-##) – 3 Years
• Tablet PC (FZ-##) – 3 Years
• Ultra-Mobile (CF-U#/CF-H# Series) – 3 Years
• PDRC - LCD & Keyboard Assembly – 3 Years
Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase, except as excluded
in Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A
replacement battery furnished under the product warranty is covered for the remaining period of the one year warranty on the
original or purchased battery.
Optional: Panasonic “Protection Plus” Warranty
Any unit for which the Panasonic “Protection Plus” warranty has been purchased will receive additional coverage for any failure
that occurs due to accidental damage. All other terms and conditions of the standard warranty apply and this additional coverage
will exist for the duration of the standard warranty period of the unit. If an extended Protection Plus warranty program is purchased,
coverage is extended to the end of the last year of extended coverage purchased.
This warranty does not cover failures or defects that are caused by fire, intentional acts, loss, theft, improper maintenance,
modification or service by anyone other than the Panasonic National Service Center or a Panasonic Authorized Service Provider,
or damage that is attributable to acts of God. Cosmetic damage that does not affect functionality is not covered. Cosmetic damage
on units with hardware failures will be repaired in accordance with the warranty terms. This warranty is extended solely to the
original purchaser on the unit serial number for which it was purchased. Complete unit replacement fulfills the full obligation and is
at the discretion of Panasonic and is limited to once during the coverage term. Maximum benefit is limited to one replacement per
coverage year of the Motherboard, LCD, Storage Drive, and Keyboard.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an Authorized
Panasonic Wireless Integrator are covered under the warranty for the remaining warranty period of the device in which the modem
is installed. For devices with less than three (3) months remaining on the unit warranty, the wireless modem will be covered for a
period of three (3) months from the date of installation of the modem, covering only modem replacement or modem installation
related issues.
All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless modem not approved
and activated by the carrier for use on their network is strictly prohibited and is not sanctioned or warranted by Panasonic and
may result in legal action. In addition, all modems must be approved by Panasonic as compatible with the device hardware before
installation or use.
Panasonic’s sole responsibility for the warranty or technical support of the software required to install or operate the modem is
defined in Section 2 (Limited Software Warranty). Any attempted software installation by anyone other than a Panasonic Authorized
Wireless Integrator is not covered under warranty and may result in service charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless Integrator is strictly not
covered under the warranty and may void the computer warranty if damage results.
The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period
specified from the date of purchase or as specifically stated:
•
•
•
•
•
•
•
•
•
•
•
•
•
AC Adaptor / Power Cord – 3 Years
Memory Expansion Card (Panasonic Brand) – 3 Years
Car Mount - Docking Station PCB or Vehicle Docking Station – 3 Years
Desktop Port Replicator, I-O Box, Docking Cradle (like CF-U1) – 3 Years
Antenna Pass-through Cable – 3 Years
Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
Integrated Panasonic supplied options and kits including, but not limited to Wireless Modems, Media Bay Drives (Floppy,
CD, DVD, Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card Reader, Barcode Scanner, and Fingerprint
Reader - 3 Years or assumes warranty period of the unit in which it is installed provided the integration was performed by
Panasonic or an Authorized Integrator.
Hard Drive / Solid State Drive (Internal) - 3 Years
Separately purchased 2nd Hard Drive – 1 Year
External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
Optional Battery – 1 Year
Battery Charger / Multi-Bay Battery Charger – 1 Year
Stylus Pens, Digitizer & Standard - 90 Days (physical damage excluded)
Appendix
Options and Accessories Warranties
29
LIMITED WARRANTY
Section 2 - Limited Warranty - Software
Panasonic warrants to you only that the disk(s) or other media on which the Programs are furnished will be free from defects in
material and workmanship under normal use for a period of sixty (60) days from the date of delivery thereof to you, as evidenced by
your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will
meet your requirements or that the operation of the Programs will be uninterrupted or error free. Panasonic shall have no obligation
for any defects in the disk(s) or other media on which the Programs are furnished resulting from your storage thereof, or for defects
that have been caused by operation of the disk(s) or other media
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement, in the United States
or other Panasonic designated location, of any defective disk or other media which is returned to Panasonic’s Authorized Service
Center, together with a copy of the purchase receipt, within the aforesaid warranty period.
Section 3 - Limited Warranty Exclusions - Specifically excluded from the warranty are:
• All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry cases, manuals, cables,
straps, belts, holsters, tethers, and harnesses and any other options and accessories not listed above or covered under a
separate warranty.
• Failures related to the product operating system, hard drive or solid state drive image, software setup, software program,
virus, other program(s) or file(s) on any drive or in any computer memory location.
• Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit.
• Any unit or device with a missing or altered model number or serial number label
• Cosmetic damage or any damage which occurs in shipment
• Failures which are caused by products not supplied by Panasonic
• Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into the unit, abuse,
neglect, installation, maladjustment of consumer controls, improper maintenance or modification, use not in accordance with
product use instructions
• Failures due to service by anyone other than a Panasonic Authorized Service Provider
• Failures caused by improper installation of options or accessories or due to integration by any company other than Panasonic
or a Panasonic Authorized Integrator
• Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the original purchaser
• Damage that is attributable to acts of God
This limited warranty only covers failures due to defects in materials or workmanship which occur during normal use. If a unit is
sent to a Panasonic Authorized Service Center and no hardware failure is found, the customer will be billed for labor to correct a
software issue or reimage the hard drive plus shipping and applicable administrative fees at the current rates set by the service
provider.
THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL
EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE RESPONSIBLE FOR
ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2 Electronic Flight Bag (EFB) Systems and Class 1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted onto the aircraft. Class 1 EFB
Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance
Leaflets) No. 36.
Other Limits and Exclusions: There are no other express warranties except as listed above.
Appendix
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS
AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For technical support or to arrange for service on your Panasonic computer product, call our toll-free hotline at 1-855-PSC-TECH
(855-772-8324).
DIAL TOLL FREE: 1-855-PSC-TECH (855-772-8324)
Web Site : www.panasonic.com/toughbook
30
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software
media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under
normal use, subject to the terms set forth below, during the period of warranty coverage specified.
Scope of Coverage
Period of Coverage
• Laptop Computers (except Battery) and AC Adaptor
Three (3) Years from Date of
• Factory/PCI installed options including Wireless WAN, GPS, Original End User Customer
Bluetooth, Finger print reader, Backlit keyboard, Memory Card Purchase
and Media Bay Drives (Floppy, CD/DVD)
• Mobile Wireless Display
• PDRC – LCD and Keyboard Assemblies
• Port Replicator
•
•
•
•
•
Hand-held Computers
Battery
Battery charger
Auto Adaptor
External USB Drives
• Stylus
One (1) Year from Date of
Original End User Customer
Purchase
Type of Failure Coverage
Defective Materials or Workmanship
Defective Materials or Workmanship
Ninety (90) Days from Date of Defective Materials or WorkOriginal End User Customer
manship
Purchase
• All consumable items including protection film, cleaning cloth, No Coverage
carry case, tether and harness
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the
nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding
holidays) for instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before
warranty service is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable
rebuilt parts on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance
of the original period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure
of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE
FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*2
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)
No.36
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase. No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.
GENERAL
Appendix
SOFTWARE MEDIA LIMITED WARRANTY
Coverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/are
supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from
date of receipt as evidenced by your purchase receipt for your Panasonic Computer product.
THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software.
Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.
Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) days warranty period, and
you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Mississauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the suspected
defect, PCI will replace in Canada the defective disk(s) or other media.
Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the
media only. It does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or consequential damages, or other claims, whether or not of similar character.
No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product,
or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attempted modification of the program, or if damaged by accident or act of God. PCI is not responsible for
damage to or loss of any program, data or removable storage media.
NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT,
OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.
IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU
FOR THE COMPUTER PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE
OF ACTION AROSE.
Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.
31
LIMITED WARRANTY (GARANTIE LIMITÉE)
Pour le Canada
GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des
logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les
conditions normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des modalités décrites ci-dessous.
Éléments couverts
Durée de couverture
• Ordinateurs blocs-notes (sauf batteries) et adaptateur secteur Trois (3) ans à partir de la
• Options installées en usine/par PCI incluant : WAN sans fil,
date d’achat original.
GPS, Bluetooth, lecteur d’empreintes digitales, clavier rétroéclairé, carte mémoire et lecteurs (disquettes, CD/DVD)
• Écran mobile sans fil
• Ensembles PDRC – ACL et clavier
• Duplicateur de port
•
•
•
•
•
Ordinateurs de poche
Batterie
Chargeur de batterie
Adaptateur pour voiture
Périphériques USB
Un (1) an à partir de la date
d’achat original.
• Stylo pointeur standard ou pour numériseur graphique
Type de couverture
Défauts de pièces et de fabrication
Défauts de pièces et de fabrication
Quatre-vingt-dix (90) jours à
Défauts de pièces et de fabricapartir de la date d’achat original. tion
• Tous les articles consommables incluant les pellicules protectrices, Aucune couverture
chiffons de nettoyage, étuis de transport, longes et sangles
Recours – Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait
nécessaire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du lundi
au vendredi (sauf les jours fériés), avant l’échéance de la garantie applicable, en prenant soin d’identifier la nature de la défaillance.
Un reçu ou toute autre pièce justificative de la date d’achat original sera exigé avant toute réparation. Toute pièce défectueuse couverte
par la présente garantie limitée sera réparée ou remplacée par une pièce neuve ou remise à neuf. Le remplacement ou la réparation
sera fait conformément aux modalités de la présente garantie limitée pendant la durée restante de la période originale de la garantie.
Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur du Canada. Elle ne couvre
pas non plus les dommages, la défaillance ou les défauts attribuables à une manutention inadéquate, une mauvaise installation,
une utilisation anormale ou abusive, de la négligence, un accident, un déversement ou la pénétration d’un objet étranger, une modification, un cas fortuit ou une réparation effectuée par une personne non agréée par PCI.
CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, SYSTÈME/
ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE D’AVION*3. PANASONIC
DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS.
*3
Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP (organiseur électronique
de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décollage
et l’atterrissage) et(ou) montés sur l’avion. Les systèmes OEPP de classe 1 et de classe 2 sont définis par le circulaire d’information FAA: AC (Advisory Circular) 120-76A ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance Leaflets) No 36.
EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE
Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de la défaillance de
même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut être tenue responsable pour tout dommage ou
perte subi pendant le transport si vous avez choisi le transporteur.
Appendix
GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout autre support sur
lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation au Canada, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur la preuve d’achat.
LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE LOGICIELS. PCI ne garantit
pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du
logiciel) pour toute réclamation en vertu de la garantie.
Réclamation – marche à suivre – Panasonic Canada Inc. remplacera toute disquette ou support défectueux si l’article en question est
retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les soixante (60) jours suivant la date d’achat original. Joignez à votre envoi une pièce justificative de votre achat et une description du problème.
Recours – La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance couverte par la garantie sur ce support de
logiciel est limitée au seul remplacement du support. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte
d’usage ou de profits, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre réclamation de nature similaire ou autre.
Produits non couverts – La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support ont été utilisés dans un
produit d’une marque autre que Panasonic ou dans des conditions environnementales autres que celles spécifiées par PCI ou le fabricant,
ou soumis à une mauvaise utilisation, à la négligence, à une manutention inadéquate ou encore si le programme a été modifié ou subi une
tentative de modification ou des dommages attribuables à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité
pour toute perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.
GÉNÉRALITÉS
PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON EXCLUSIVEMENT, LES
GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL,
SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET ACCESSOIRES.
SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES SPÉCIAUX, INDIRECTS
OU CONSÉCUTIFS ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT OU À L’UTILISATION DU PRODUIT INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES,
D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT.
DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE POURRA EXCÉDER LE
PRIX DE VENTE DU PRODUIT INFORMATIQUE.
AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI PLUS DE DEUX (2) ANS
APRÈS LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION.
Garantie statutaires – Certaines juridictions interdisent de telles limitations ou exclusions; aussi, pourraient-elles ne pas s’appliquer.
32
For Australia
Personal / Notebook Computers - 36 Month Warranty from Date of Purchase
1.Subject to the conditions of this warranty Panasonic or it’s Authorised Service Centre will perform necessary service on the product
without charge for parts or labour, if in the opinion of Panasonic, the product is found to be faulty within the warranty period.
2.This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic Australia or its Authorised
Distributors or Dealers and only where the products are used and serviced within Australia or it's territories. Warranty cover only
applies to service carried out by a Panasonic Authorised Service Centre and only if valid proof of purchase is presented when
warranty service is requested.
3.This warranty only applies if the product has been installed and used in accordance with the manufacturer’s recommendations
(as noted in the operating instructions) under normal use and reasonable care (in the opinion of Panasonic). The warranty covers
normal domestic use only and does not cover damage, malfunction or failure resulting from use of incorrect voltages, incorrect
installation, accident, misuse, neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply problems,
thunderstorm activity, infestation by insects or vermin, tampering or repair by unauthorised persons (including unauthorised
alterations), exposure to abnormally corrosive conditions or any foreign object or matter having entered the product.
4.This warranty does not cover the following items unless the fault or defect existed at the time of purchase: Software
5.Warranty on Toughbook accessories (stylus, pens, AC charger, combo drive, etc) is 12 Months from the date of purchase &
3 months for batteries.
6.To claim warranty service, when required, you should:
Check the Panasonic web site for latest warranty contact http://www.panasonic.com/au/business/computers-tablets-and-pos/
toughbook.html, use the Service Centre Locator and call the National Service Centre number indicated.
Prepare purchase receipt as proof of purchase date and system serial number which will be required by the Authorised Service
Centre.
7.The Warranty excludes 3 or less faulty pixels on screen.
8.The Warranty includes the repair or exchange of faulty parts within the product with items that are functionally equivalent to that
as originally supplied or better – including new or refurbished parts or units – solely at Panasonic’s discretion.
9.It is the customer’s responsibility to backup all data from the hard disk drive before sending equipment for repair. If a problem
is related to the hard disk drive, or the hard disk drive has to be replaced, Panasonic will only reload the factory pre-installed
software for the product onto the replacement drive.
10.Panasonic will arrange free pick up and return for approved warranty repairs within 50 km of capital city locations. Please
ensure your unit is properly packed for return to the service location.
11.The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation, de-installation or
re-installation of a product, including costs related to the mounting, demounting or remounting of any screen, (and any other
ancillary activities), delivery, handling, freighting, transportation or insurance of the product or any part thereof or replacement
of and do not extend to, and exclude, any damage or loss occurring by reason of, during, associated with, or related to such
installation, de-installation, re-installation or transit.
In addition to your rights under this warranty, Panasonic products come with consumer guarantees that cannot be excluded under
the Australian Consumer Law. If there is a major failure with the product, you can reject the product and elect to have a refund or to
have the product replaced or if you wish you may elect to keep the goods and be compensated for the drop in value of the goods.
You are also entitled to have the product repaired or replaced if the product fails to be of acceptable quality and the failure does not
amount to a major failure.
THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL
EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*4. PANASONIC WILL NOT BE RESPONSIBLE FOR
ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*4
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class 2 Electronic Flight Bag (EFB) Systems and Class 1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted onto the aircraft. Class 1 EFB Systems
and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36.
THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
If you require assistance regarding warranty conditions or any other enquiries, please visit the
Panasonic Australia website
http://www.panasonic.com/au/business/computers-tablets-and-pos/toughbook.html or
contact by phone on 1300 132 463
Appendix
If there is a major failure in regard to the product which cannot be remedied then you must notify us within a reasonable period by
contacting the Panasonic Customer Care Centre. If the failure in the product is not a major failure then Panasonic may choose to
repair or replace the product and will do so in a reasonable period of time from receiving notice from you.
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
PRO-031-F05 Issue: 4.0
1 Innovation Road, Macquarie Park NSW 2113
www.panasonic.com.au
11-11-2011
33
As an ENERGY STAR® Partner, Panasonic Corporation has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency. By enabling
available power management settings, Panasonic computers enter a low-power sleep
mode after a period of inactivity, saving the user energy.
<For U.S.A.>
To learn more about power management, please visit the web site:
www.energystar.gov/index.cfm?c=power_mgt.pr_power_management
Outline of the International ENERGY STAR® Office Equipment Program
The international ENERGY STAR® Office Equipment Program is an international program that promotes energy
saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products are office equipment such as computers,
displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations.
<For U.S.A.>
For information about ENERGY STAR®, refer to the following web site:
Web Site: www.energystar.gov
22-E-1
Panasonic Corporation
Osaka, Japan
Panasonic System Communications Company of North America
Two Riverfront Plaza
Newark, NJ 07102
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
Importer’s name & address pursuant to the EU legislation
Panasonic System Communications Company Europe, Panasonic Marketing Europe GmbH
Hagenauer Straße 43
65203 Wiesbaden
Germany
Web Site : http://panasonic.net/
© Panasonic Corporation 2015
PS0115-0
P-2014-0786