Label Printer
LPQ58
LPQ80
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd
Add: 5F,8#,Aide Airport Industrial Park,Huli
District,Xiamen,China 361009
Tel: +86-(0)592-588993
Fax: +86-(0)592-5885992
REVISION RECORDS
REV.
DATE
1.0
2014.10.28
DESCRIPTION
Preliminary
DRAWN
CHECKED
APPROVED
Cui Xiao
Yang Kaiqu
Ren Xiaowei
Ji Qiuxia
Yang Kaiqu
Ren Xiaowei
Ji Qiuxia
Yang Kaiqu
Ren Xiaowei
Jieqiong Qiu
Yang Kaiqu
Ren Xiaowei
Jieqiong Qiu
Yang Kaiqu
Ren Xiaowei
Jieqiong Qiu
Yang Kaiqu
Ren Xiaowei
1.Add LED description.
2.Modify layout.
1.1
2015.04.14
3.Modify the LPQ58/80 TPH life.
4.Modify the working condition
temperature
1.Update the fonts(P8);
1.2
2015.12.10
2.Add more description of chapter 5
(P21);
1.3
2016.04.27
1.Update Specifications
2.Add gap sensor note
1.Add windows driver installation
1.4
2016.05.30
2.Add printer ultility instruction
3.Add BarTender® installation
1.5
2016.07.20
1. Modify LED indicator
2. Update utility instructions
Contents
MANUAL INFORMATION ....................................................................................................................................... 5
IMPORTANT SAFETY INSTRUCTIONS ...................................................................................................................... 6
CHAPTER1 INTRODUCTION .................................................................................................................................... 9
1.1PACKING LIST ........................................................................................................................................................... 9
1.2 APPEARANCE AND COMPONENTS.............................................................................................................................. 10
1.3 DIMENSION .......................................................................................................................................................... 11
CHAPTER 2 SPECIFICATION ...................................................................................................................................13
CHAPTER 3 INSTALLATION & USAGE .....................................................................................................................15
3.1 MEDIA LOADING ................................................................................................................................................... 15
3.2 POWER CONNECTION ............................................................................................................................................. 17
3.3 INTERFACE CABLE CONNECTION................................................................................................................................ 18
3.4 DETECTION........................................................................................................................................................... 19
3.5 OPERATION PANEL ................................................................................................................................................. 20
3.6 BASIC OPERATION .................................................................................................................................................. 21
CHAPTER 4 INTERFACE..........................................................................................................................................22
4.1USB INTERFACE ..................................................................................................................................................... 22
4.2 CASHDRAWER ....................................................................................................................................................... 22
4.3 SERIAL INTERFACE .................................................................................................................................................. 23
CHAPTER 5 CLEANING ...........................................................................................................................................24
5.1 CLEANING MEDIA SENSOR....................................................................................................................................... 24
5.2 CLEANING THERMAL PRINT HEAD ............................................................................................................................. 24
5.3CLEANING ROLLER AND/OR PAPER PATH ..................................................................................................................... 24
CHAPTER 6 LABEL PRINTER UTILITY INSTRUCTIONS..............................................................................................25
6.1 INSTALLATION PREPARATION .................................................................................................................................... 25
6.2 USAGE................................................................................................................................................................. 25
CHAPTER 7 SEAGULL WINDOWS DRIVER INSTALLATION .......................................................................................32
7.1 INTRODUCTION ..................................................................................................................................................... 32
7.2 INSTALLATION PREPARATION .................................................................................................................................... 32
7.3 INSTALLATION ....................................................................................................................................................... 33
CHAPTER 8 BARTENDER® ULTRALITE INSTALLATION .............................................................................................38
8.1 INTRODUCTION ..................................................................................................................................................... 38
8.2 INSTALLATION PREPARATION .................................................................................................................................... 38
8.3 INSTALLATION ....................................................................................................................................................... 39
 Statement
This manual content may be altered without permission, and Xiamen Hanin Electronic
Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare
parts, hardware and software of the products. If more information is needed about the
products, please contact Xiamen Hanin Electronic Technology Co., Ltd. Without any written
permission from the company, any section of this manual is prohibited to be copied or
transferred in any form.
 Copyright
This manual is printed in 2016, the copyright belongs to Xiamen Hanin Electronic Technology Co.
Ltd.
Printed in China
1.5 Version
 Warnings
This must be complied with in order to avoid any damage to the human body and the
equipment.
This is showing the important information and tips for the printer operation.
Due to continuous update of our product, the description of printer specification, accessories,
design in this manual may slightly different, please in kind prevail.
LPQ58/LPQ80 User Manual
Manual Information
This User Manual contains basic information for product usage as well as for emergency
measures that may be required.
Provides information on utility usage for function selection, operating condition modification
etc.
Provides information on Seagull Windows Driver installation.
Provides information on BarTender® UltraLite installation.
※ Following separate manual provide more detailed content on various technological issues
and areas.
1.Programming Manual
This manual provides information on label printer commands.
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Important Safety Instructions
Before using the present appliance, please carefully read the following safety regulations in
order to prevent any hazard or material damage.
1. Safety Warning
Warning: The print head will become very hot during printing, avoid contact with the print
head after printing has finished.
Warnings: Do not touch the printer head and connector in case static damage the printer
head.
2. Instructions
Warnings: Violating following instructions can cause serious injury or death.
1) Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
2) You must use only the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
4) Do not plug in or unplug with your wet hands .
• You can be electrocuted.
5) Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.
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Caution: Violating following instructions can cause slight wound or damage the appliance.
1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking
following measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt yourself.
3) Use only approved accessories and do not try to disassemble, repair or remodel it for
yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
4) Do not let water or other foreign objects drop into the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
6) Other considerations:
• Place the printer on a solid and even base so that it cannot fall.
• Leave enough space around printer for operation and maintenance.
• Keep all liquids away from the printer.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Switch off the printer POWER supply when it’s not in use for a long time.
• To ensure the printing quality and reliability, suggest use the same quality or recommend
paper supplier.
• Pls. switch off the POWER supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
• Keep this User Manual in a place which is easily accessible at all times.
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3. Other Precautions
The copyright for this user manual and various other manuals is property of the HPRT
Corporation. Any copying or conversion into electronic firm and saving of this material without
the express written permission of HPRT Corporation. is strictly prohibited. Use of the
information contained in this manual is not subject to any patent liability. This manual has been
prepared with utmost care and attention to detail but may contain certain errors and/or
omissions. HPRT Corporation. is not legally liable for any damages resulting from the use of the
information in this manual. HPRT Corporation. and its affiliates are not legally liable (United
States excluded) for any damages, loss, costs, and/or expenses that result from the breakdown,
malfunction, and/or misuse of the product due to violation or neglect of the operation and
maintenance information and instructions provided by the HPRT Corporation., as well as from
the unauthorized alteration, repair, and/or modification of the product by the user and/or third
party. HPRT Corporation. is not legally liable for any damages and/or issues resulting from the
use of options and/or parts that are not authentic HPRT products or authorized products.
4. WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of
waste and recycle them responsibly to promote the sustained reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their
local government office for details of where and how they can conduct environmentally safe
recycling of such items. Commercial users should contact their suppliers and check the terms
and conditions of purchase contracts. This product should not be combined with other
commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.
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Chapter1 Introduction
1.1Packing List
Notes:
1. Unpack the printer and keep the packing material in case you need to ship the printer in
the future.
2. Make sure you own all parts as follows, if not, do contact the seller.
 Standard Accessories
Printer
Quick Start Guide
Power Adapter
Power Cord
Cables Fastener
 Optional Accessories
USB Cable
Serial Cable
Paper Roll
CD
Note: The type of power cord varies by local or region.
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1.2 Appearance and Components
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1.3 Dimension
LPQ58
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LPQ80
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Chapter 2 Specification
(2/1)
Items
Parameter
LPQ58
Printing
Printing Method
Direct Thermal Printing
Resolution
203dpi(8dots/mm)
Printing Speed
76mm/s Max.
102mm/s Max.
Printing Width
56mm Max.
80mm Max.
Printing Length
400mm
300mm
Processor
Memory
Detection
Media
32 bit RISC CPU
RAM
2MB
Flash
2MB
Sensors
Out of Paper Detection, Gap Detection, Notch Detection,
Black mark Detection, TPH Temperature Detection
Types
Fan-fed or Roll-fed, Die-cut or Continuous Label
Width
1’’(25mm) – 2.44’’(62mm)
Thickness
0.003’’(76.2um) – 0.007’’(177.8um)
Label Roll Diameter
90mm
Core Diameter
0.5’’(12.7mm),1’’(25.4mm),1.5’’(38.1mm)
Programming Language
Software
LPQ80
1’’(25mm) – 3.35’’(85mm)
TSPL
Label Design
Bartender® Ultralite
Seagull Driver
Windows 2000,XP,Vista,8,10
6, 8, 12, 16, 32, OCR A & B.
Resident Fonts
Bitmap Fonts
90°, 180°, 270°
rotatable and 10 times expandable in horizontal and
vertical directions
DOS437,720,737,755,775,850,852,855,856,857,858,860,86
2,863,864,865,866,
Code Pages
Windows 1250,1251,1252,1253,1254,1255,1256,1257,1258
ISO8859-1,-2,-3,-4,-5,-6,-8,-9,-15
DBCS 932 (JIS), 936(GBK), 949 (Koran), 950(BIG5)
Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC A/E (add
on 2 & 5), I 2 of 5 & I 2 of 5 with Shipping Bearer Bars,
Codabar, Code 128 (subset A, B, C), EAN 128, RPS 128, UCC
128, UCC/EAN-128 K-Mart, Random Weight, Post NET, ITF
1D
14, China Postal Code, HIBC, MSI, Plessey, Telepen, FIM,
GS1 DataBar, German Post Code, Planet 11 & 13 digit,
Barcode
Japanese Postnet, I 2 of 5 with human readable check digit,
Standard 2 of 5, Industrial 2 of 5 , Logmars, Code 11, Code
49, Cadablock
2D
PDF417, Data matrix code, Maxi Code, QR code, Micro
PDF417, Micro QR code, Aztec code
Interfaces
USB,RS232C
Control Panel
Tri-color Status LED, Power and Feed button
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(2/2)
Items
Parameter
LPQ58
Power Adapter
Environment
Physical Characteristics
Power Input
AC100V ~240V 50/60Hz 1.5A
Power Supply
DC12V 2A
Operation
41℉-104℉(5℃-40℃),30% - 85% (non- condensing)
Storage
-4℉-122℉(-20℃-50℃),10%-50% (non- condensing)
Dimension(L*H*W)
186*133*128mm
188*134*150mm
Weight
805g(excluding
880g(excluding
consumables)
consumables)
Options & Accessories
External label roll holder
Agency Approvals
CCC,FCC,CE
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Chapter 3 Installation & Usage
3.1 Media Loading
3.1.1 Paper Roll Loading
1. Use both of your index fingers to push the buttons towards front to open the top cover
2. Pull out the paper roll holder, 0.5/1.0/1.5 inch of core is accessible.
3. Insert the paper roll into the holder, and then lock the holder.
Gap Sensor Note: Please do center the sensor while not printing with black mark paper.
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4. Pull some paper out, adjust the paper guide to fix the paper.
5. Close the cover and tear off the excess paper.
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3.1.2 External Paper Roll
When you use external paper roll or big roll paper, please refer to the graph below to assemble
the external roll mount and adjust the paper guide to fix the paper.
3.2 Power Connection
1 1.Make sure the printer is “Off”.
2.Connect the AC adapter with power interface.
3.Connect the AC adapter with power cord.
4.Plug the other side of power cord into the socket outlet.
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3.3 Interface Cable Connection
Connect the interface cable as shown below.
This printer supports the following communications interface standards.
-- RS-232C(Serial) Cable
-- USB B-Type Cable
USB cable
Serial cable
1) Turn off the power switch.
2) Connect the communication cable to the printer communication port to be used.
-- Connect the RS-232C(Serial) Cable to the serial port.
-- Connect USB B-Type cable to the USB port.
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3.4 Detection
Gap Sensor Note: Please do center the sensor while not printing with black mark paper.
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3.5 Operation Panel

POWER Button
This button is used to turn the printer on/off.
When the printer is off, keep pressing
button about 1.25 second, the printer is on and the
LED indicator is blue. The printer work normally, the LED indicator is green. When paper out or
abnormal working, the LED indicator is red.

FEED Button
This button is used to feed paper manually, take the self-test.
1) To feed paper manually, press this button.
2) For information on the self-test, refer to Print Self-test Page”.
Settings mode
1)Finish the following two steps within 2 seconds after power on will put the printer into Setting
Mode.
①Press
button three times;
②press
button one time .
2)In setting mode, press
button to switch the setting item, press
button
to confirm the change and enter to next setting item.
LED indicators:
LED Indicators
Color
Status
BLUE
ON
Green
ON
RED
ON
YELLOW
ON
PINK
ON
BLUE
FLASH
RED
FLASH
WHITE
ON
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Remarks
The printer is ready to print with label media
The paper is feeding/under printing
The printer cover button is not in right position
The printer is ready to print with continuous media
The thermal printer head is overheated
Do not pass the RAM test
Out of paper
The printer is ready to print with black mark media
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3.6 Basic Operation
3.6.1 Power On/Power Off
Press "-" at the rear turn on the power switch, the printer is on and LED indicator is blue.
Press "O" at the rear turn off the power switch, the printer is off and LED indicator is off.
3.6.2 Feed
When the printer is on, press feed button, printer will automatically feed paper to the specified
position according to the paper type you use. Press feed button, printer will feed a fixed
distance paper under "Continuous Mode"; printer will feed a whole label under "Label Mode".
3.6.3 Print Self-test Page
The self-test checks whether the printer has any problems.
The method of self-test:
Print Self-test Page Manually
1.Make sure paper is loading properly.
2.Make sure the printer is off and top cover closes properly.
3.Press the FEED button and turns the printer on simultaneously, the printer prints self-test
page.
Printing Windows Driver Program
1. Install the Windows driver. Refer to the Windows Driver Installation for the installation
procedure.
2.Please set the “Interface” as the type you use.
3. Print the test page using the “Print test page” function of Windows driver.
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Chapter 4 Interface
4.1USB interface
Figure 4-1
PIN No.
1
Signal name
VBUS
2
D-
3
D+
4
GND
4.2 Cashdrawer
Pin No.
1
2
3
4
5
6
Signal
FG
DRAWER1
DRSW
VDR
DRAWER2
GND
Function
Frame Ground
Drawer kick-out drive signal 1
Drawer open/close signal
Drawer driving source
Drawer kick-out drive signal 2
GND
Voltage:12V DC
Current:2A max.
Signal:“L” = 0~0.5 V ;“H” = 2.4~3.3 V
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4.3 Serial Interface
PIN No.
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Signal name
RTS
2
RXD
3
GND
4
TXD
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Chapter 5 Cleaning
Adhesives and coatings of the media can transfer onto the printer parts over time along the
media path including the thermal print head and media sensor. This build-up can accumulate
dust and debris. Failure to clean the print head, media path, and media sensor could result in
print quality, worst more of inadvertent loss off labels, label jams and possible damage to the
printer.
※ CAUTION

Make sure to turn the printer off prior to cleaning.

As the print head gets very hot during printing, if intending to clean the print head, turn the
printer off and wait approximately 2~3 minute before commencement.

When cleaning the print head, take care not to touch the heated portion of the print head.
→ Printer Head is susceptible to damage from static electricity, etc.

Take care not to allow the print head to become scratched and/or damaged in any way.
5.1 Cleaning Media Sensor
Debris or dirt on the paper sensor can cause a miss-read or unstable detection of the label gap.
Clean with a cotton bud dampened with alcohol.
5.2 Cleaning Thermal Print Head
Thermal Paper stock on the print head, which degrades print quality. Clean the print head with
methanol or isopropyl alcohol and a cotton bud. Do not touch the heating elements with your
fingers.
1) Open the Printer Cover and then use the cleaning pen to clean the head in the direction from
the center of the head to two sides.
2) After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates
completely (1~2 min) and the printer has completely dried.
※ Perform the cleaning process each time the paper roll is replaced to prevent print quality
deterioration.
5.3Cleaning Roller and/or Paper Path
1) Open the printer cover and then remove the paper.
2) Remove any dust or foreign substance using dry cloth or cotton swab.
3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive
foreign substances or other pollution materials.
4) After cleaning the parts, do not use the printer until the alcohol evaporates completely (1~2
min) and the printer has completely dried
※ Clean the parts when there is a degradation of print quality or paper detection.
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Chapter 6 Label Printer Utility Instructions
6.1 Installation Preparation
Download HPRTUtilityForLabel application program. Latest version please see our website.
6.2 Usage
Note: The screen may vary slightly by different operating systems and models. Following takes
LPQ80 (Windows XP) for example.
(1).Install “HPRTUtilityForLabel V2.0.0.1.exe” and then open the “HPRTUtilityForLabel”.
(2).Add/Modify/Delete Printer, Connect Test.
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●Click “Add Printer” choose the printer and port(take USB for example), click “OK” add
successful, check in “Printer List”.
●Click “Modify Printer” choose the printer and port(take COM1 for example), click “OK” modify
successful, check in “Printer List” .
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●Click “Delete Printer”, click “OK” delete the printer you chosen, click “Cancel” cancel delete
printer.
●Choose the printer you currently use, connect it with computer; Click “Connect Test” to test
whether the connection is ok or not.
If connection is OK, the icon below will come out.
If connection fails, normally shows following icon.
Note: Please connect your printer to power first, choose one port (depend on the printer you
bought) to connecting to the PC. Connecting method see more information in Power
Connection.
When connection fail, please check the connection or whether the port matches.(When USB
port is used, it is better to make sure only one printer is connected)
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(3).Function.
●Click “Printer Information”, shows printer information.(Differ from your printer)
●Click “Print Self Information”, printer print out self-test page.
●Click “Print Test Text”, type the text you need to print→ Set up the printing range(printable
width & height)→Click “Print” printer start to print printer test text.
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●Click “Parameter Setting”.
1) COM Port Setting:
2)Machine language:
3)Label paper automatic position when power on:
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4)Language:
5)Printer setting:
■Print Density(choose range:0~15):
■Judge Paper Mode(choose range: Label,Receipt,BlackMark):
■ Protocal Type:
■Heat Adjust:
■Print Speed(choose range:2,3,4)vary by models:
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■Length Between Mark(choose range:0~500mm):
■Label Min Length(choose range:0~500mm):
■Label Max Length(choose range:0~500mm):
■Valley Threshold Rate(choose range:0~100):
■Voltage Between Label Gap(choose range:0~3.3V):
9)Click “Set” save all the above settings, click “ok” back to the main menu.
Click “Close” all the settings canceled and back to the main menu.
●Click “Restore Factory Settings”, click “OK” printer restore factory settings, click “Cancel”
cancel restore factory settings.
(4).Click “Quit”, finish printer settings.
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Chapter 7 Seagull Windows Driver Installation
7.1 Introduction
This chapter provides information on installation according to PC operating system (OS).
This driver support for these following operating systems:
Microsoft Windows 10 (32 bit/64 bit)
Microsoft Windows 8 (32 bit/64 bit)
Microsoft Windows 7 SPI (32 bit/64 bit)
Microsoft Windows Vista SP2 (32 bit/64 bit)
Microsoft Windows XP Professional SP3 (32 bit)
Microsoft Windows Server 2012(64 bit)
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 SP2(32 bit/64 bit)
Microsoft Windows Server 2003 R2 SP2(32 bit/64 bit)
7.2 Installation Preparation
Download Seagull Windows Driver application program. Latest version please see our website.
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7.3 Installation
Note: Under different operating systems, the screen has slight difference. Please operate it
according to the tips. Take HPRT LPQ80(Windows XP) for example. Recommend to close
security software before installation in case of preventing installation.
1.Select one interface to connect your printer to computer.
2. Turn on the printer check if it successfully connected to computer.
3.Double click Seagull Windows Driver
4. After agree to the EULA, click “Next”.
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5.Select a directory on the computer to unpack the driver or accept the default location then
click “Next”.
6.Click"Finish".
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7.Select "Install printer drivers" then click "Next".
Note: Connect your printer to computer, can automatically detect and install.(Take USB for
example)
8.Select "Install a driver for a Plug and Play printer, click "Next".
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9.Enter a name for this printer, click "Next".
10.Click"Finish".
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11.Click "Close", the HPRT LPQ80 Label printer driver installed successfully.
12.After installation, the icon will be found in ”Start”→“Printers and Faxes”.
Note:
1.If you already installed the driver (No matter what kind of port), when you connect the
printer with computer, it will create a USB port automatically.
2. Any problems please use our utility in the CD.
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Chapter 8 BarTender® Ultralite Installation
8.1 Introduction
This chapter provides information on BarTender® installation according to PC operating
systems(OS).
This label design software is available in two versions:32-bit and 64-bit.
8.2 Installation Preparation
Download BarTender® application program.
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8.3 Installation
Note:Under different operating system, the screen has slight difference. Please operate
it according to the tips. Take Windows 7 for example.(Recommend to close security software
before installation in case of preventing installation)
1.Double click application program
。
2.Select language, then click "OK"。
3.Click "Next"。
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4.Read and accept the license agreement, then click "Next"。
5.Select "Features" and "Installation Location" then click "Next".
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6.Click "Installation"。
7.If occurs following windows, please choose "Allow this operation", or you may close security
software before installation in case of preventing installation.
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8.Click "Finish"。
9. Select the edition you need(can be changed according to your need while using),then click
"OK".
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10.Click "Close", BarTender® installed successfully。
11.Back to desktop, you may see BarTender® icon,dobule click it get down to use.
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