command hd - Armasight International

COMMAND HD
Thermal Imaging Bi-Ocular
OPERATION AND
MAINTENANCE MANUAL
Important Export Restrictions! Commodities, products,
technologies and services of this manual are controlled by
the U.S. Department of State Office of Defense Trade Controls,
in accordance with International Traffic in Arms (ITAR), Title
22, Code of Federal Regulations Part 120-130 and/or by the
Export Administration Regulations (EAR) of U.S. Department
of Commerce. At any time when a license or a written approval
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destinations, and embargoed countries, as identified on lists
maintained by the U.S. Department of State, the U.S. Department
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responsibility of the Customer to be aware of these lists. The sale,
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export licensing, documentation or authorization, is unlawful and
may result in civil and/or criminal penalties and/or constitute a
federal crime. Diversion contrary to U.S. law is strictly prohibited.
SAFETY SUMMARY
Before operating this product, carefully study this Operation and Maintenance Manual.
The Armasight Command HD Thermal Imaging Bi-Ocular is a precision electro-optical instrument and
requires careful handling. To avoid physical danger to the user and damage to the equipment, follow
all WARNINGS, CAUTIONS, and NOTES.
Below are definitions of the alerts that will appear throughout this Manual:
WARNING – Identifies a clear danger to the person operating the equipment.
CAUTION – Identifies risk of damage to the equipment.
NOTE – Highlights essential procedures, conditions, statements, and important instructional information for the user.
The information provided in this manual is for familiarization purposes only. The contents may undergo further
changes with no commitment by FLIR to notify customers of any updates. Imagery for illustration purposes only.
Specifications are subject to change without notice.
FLIR assumes no responsibility for any misprints or other errors that this manual may contain.
©2017 FLIR Systems, Inc. All rights reserved. 28/04/2017
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WARNING:
This product contains natural rubber latex, which may cause allergic reactions! The FDA
has reported an increase in the number of deaths associated with sensitivity to natural latex
proteins. If you are allergic to latex, learn which products contain it and strictly avoid exposure
to those products.
CAUTION:
• Do not dismantle the equipment.
• Keep the equipment clean. Protect it from moisture, dramatic temperature drops, and electrical shocks.
• DO NOT force the equipment controls past their stopping points.
• DO NOT leave the equipment activated during breaks in operation.
• DO NOT store the equipment with the batteries installed.
• Thoroughly clean and dry each item before placing them into the storage case.
CAUTION:
To prevent thermal damage to the equipment, never point it, either on or off, directly at the
sun or any other source of high intensity light that the unprotected human eye cannot tolerate
(such as a welding arc). To prevent inadvertent exposure to these types of sources, never leave
the equipment with the objective lens cap off.
NOTES:
• To avoid losing unsaved data, DO NOT remove the batteries or disconnect the external power source while the Command HD is on.
• Inadvertent sun damage is not considered a defect in material or workmanship, and is therefore not covered in the product warranty.
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LIST OF CONTENTS
TITLE
Safety Summary
List of Contents
List of Figures
List of Tables
How to Use This Manual
PAGE
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1. INTRODUCTION
1.1 General Information
1.1.1 Type of Manual
1.1.2 Model Number and Equipment Name
1.1.3 Purpose of Equipment
1.1.4 Reporting Equipment Improvement Recommendations
1.2 Warranty Information and Registration
1.2.1 Warranty Information
1.2.2 Limitation of Liability
1.2.3 Product Warranty Registration
1.2.4 Obtaining Warranty Service
1.3 List of Abbreviations
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2. DESCRIPTION AND DATA
2.1 System Description
2.2 Specifications
2.3 Standard Components
2.4 Optional Equipment
2.5 Key Features
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3. OPERATING INSTRUCTIONS
3.1 Installation and Mounting
3.1.1 Battery Installation
3.1.2 Fastening an Advanced Wireless Remote Control
3.1.3 Installing Additional Equipment
3.1.4 Connecting an Additional Equipment 3.1.5 Installing the Command HD on a Tripod
3.2 Controls and Display Indications
3.2.1 Controls
3.2.2 Main Menu
3.3 Operating Procedures
3.3.1 Operating
3.3.2 Command HD Shut-Down
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4. PREVENTIVE MAINTENANCE AND TROUBLESHOOTING
4.1 Preventive Maintenance Checks and Services
4.1.1 Preventive Maintenance Checks and Services (PMCS)
4.2 Operator Troubleshooting
4.3 Maintenance
4.3.1 General
4.3.2 Cleaning Procedures
4.3.3 Battery Removal and Replacement
4.4 Return Instructions
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APPENDIX
A Product Warranty Registration Card
B List of Spare Parts
34
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LIST OF FIGURES
FIGURETITLE
PAGE
2-1
Command HD Thermal Imaging Bi-Oculars Appearance
11
2-2
System Description
12
2-3
Standard Components
15
2-4
Optional Equipment
16
3-1
Battery Installation
18
3-2
Advanced Wireless Remote Control
19
3-3
Armasight Digital Recorder DT Installation
19
3-4
Video Cable
19
3-5Controls
20
3-6
Button Control Panel
21
3-7
Main Menu
22
3-8
Palette Menu
23
3-9
Palette Menu. Continued
23
3-10
Enhancement Menu
24
3-11
Digital Contrast Correction
24
3-12
Sharpness Correction
24
3-13
Smart Scene Optimization
25
3-14
“Sky/Sea” Enhancement
25
3-15
Settings Menu
25
3-16
Setting Buttons
27
4-1
Advanced Wireless Remote Control Battery Installation
32
B-1
Command HD Spare Parts List
35
5
LIST OF TABLES
TABLETITLE
PAGE
2-1
System Description
13
2-2
System Data
13
2-3
Optical Data
13
2-4
Electrical Data
14
2-5
Mechanical Data
14
2-6
Environmental Data
14
2-7
Advanced Wireless Remote Control (AWREC) Data
14
2-8
Standard Components
15
2-9
Optional Equipment
16
3-1
Controls and Indicators
21
3-2
Button Controls
22
4-1
Preventive Maintenance Checks and Services
29
4-2
Operator Troubleshooting
31
B-1
Command HD Spare Parts List
35
HOW TO USE THIS MANUAL
USAGE
You must familiarize yourself with the entire manual before operating the equipment. Read the entire
maintenance checklist before performing maintenance. Follow all WARNINGS, CAUTIONS, and NOTES.
MANUAL OVERVIEW
The Manual contains sections on operating and maintaining the Command HD Thermal Imaging BiOcular.
Throughout this Manual, the Command HD Thermal Imaging Bi-Ocular will be referred to as the Command HD, “the device,” or “the equipment.”
The Product Warranty Registration Card is in Appendix A.
A List of Spare Parts is in Appendix B.
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1
INTRODUCTION
1.1 GENERAL INFORMATION
1.1.1 TYPE OF MANUAL
Operation and Maintenance (including a List of Spare Parts).
1.1.2 MODEL NUMBER AND EQUIPMENT NAME
The equipment is available in the following versions that are structurally different in terms of thermal
imaging cameras and objective lenses:
Command 336 HD 5-20x75 (9 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 336x256 (17μm) 9Hz Core, 75mm Lens
Command 336 HD 5-20x75 (30 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 336x256 (17μm) 30Hz Core, 75mm Lens
Command 336 HD 5-20x75 (60 Hz) Thermal Imaging Bi-ocular,
FLIR Tau 2 - 336x256 (17μm) 60Hz Core, 75mm Lens
Command 336 HD 8-32x100 (9 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 336x256 (17μm) 9Hz Core, 100mm Lens
Command 336 HD 8-32x100 (30 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 336x256 (17μm) 30Hz Core, 100mm Lens
Command 336 HD 8-32x100 (60 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 336x256 (17μm) 60Hz Core, 100mm Lens
Command 640 HD 3-24x75 (9 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 640x512 (17μm) 9Hz Core, 75mm Lens
Command 640 HD 3-24x75 (30 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 640x512 (17μm) 30Hz Core, 75mm Lens
Command 640 HD 3-24x75 (60 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 640x512 (17μm) 60Hz Core, 75mm Lens
Command 640 HD 4-32x100 (9 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 640x512 (17μm) 9Hz Core, 100mm Lens
Command 640 HD 4-32x100 (30 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 640x512 (17μm) 30Hz Core, 100mm Lens
Command 640 HD 4-32x100 (60 Hz) Thermal Imaging Bi-Ocular,
FLIR Tau 2 - 640x512 (17μm) 60Hz Core, 100mm Lens
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1.1.3 PURPOSE OF EQUIPMENT
The Armasight Command HD is the latest and most technologically-advanced family of thermal imaging
bi-oculars for the sporting, law enforcement, and military markets. The Command HD product line is based
on the latest FLIR Tau 2 VOx microbolometer core, and is composed of different models – each optimized
for performance, price, and state-of-the-art technology that is suitable for a variety of uses and missions.
The Command HD is a solid state, uncooled, long-wave infrared, magnified, dedicated handheld thermal
imager intended for day and nighttime missions.
The 24/7 mission capability is only one of the strengths of the Command HD line. The thermal imaging
technology also allows you to detect targets by cutting through snow, dust, smoke, fog, haze, and other
atmospheric obscurants. Unlike the use of laser targeting or near-infrared illumination to augment night
vision equipment, the Command HD thermal imager is extremely difficult to detect with other devices, as
it emits no visible light or RF energy.
The Command HD is available in different versions, with optical magnifications ranging from 3x to 8x. Command HD series also provides up to 8x digital zoom for models based on 640x512 cores and up to 4x digital
zoom for models based on a 336x256 core.
The Command HD is powered by two CR123A (2×3V) batteries. The Extended Battery Pack or 6VDC/ 600mA
power source can also be used to power the Command HD.
The Command HD can be controlled by a wireless remote control.
The Command HD is equipped with a standard NTSC/PAL video input/output function that makes it possible to connect to an external video display or monitor, or to record thermal images for field documentation or training purposes. It also allows the transmission of data from one remote display to that of the
Command HD.
The Command HD can be used in conjunction with other Armasight equipment such as the Digital Video
Recorder that can be mounted onto the Command HD’ Picatinny/ Weaver rail or detachable platform ring.
Extremely reliable and versatile, the Command HD is a highly useful thermal imaging system.
1.1.4 REPORTING EQUIPMENT IMPROVEMENT RECOMMENDATIONS
User recommendations for improvements to the device are encouraged.
Mail your comments to:
815 Dubuque Avenue
South San Francisco, CA 94080
USA
Or, send an email to OTS-Support@flir.com
1.2 WARRANTY INFORMATION AND REGISTRATION
1.2.1 WARRANTY INFORMATION
This product is guaranteed to be free from manufacturing defects in material and workmanship under
normal use for a period of three (3) years from the date of purchase. This warranty does not cover the
battery or damage caused by leaking batteries. Nor does it protect against damage due to loss, misuse
or mishandling. The uncooled thermal camera sensor is warrantied for a period of ten (10) years from
the date of purchase.
In the event a defect that is covered by the warranty occurs during the 3 year period stated above, Armasight, at its option, will either repair or replace the product, and such action on the part of Armasight
shall be the full extent of Armasight’s liability, and the Customer’s sole and exclusive remedy. This warranty does not cover a product (a) used in other than its normal and customary manner; (b) subjected
to misuse; (c) subjected to alterations, modifications or repairs by the Customer or by any party other
than Armasight without prior written consent of Armasight; (d) special order or “close-out” merchandise or merchandise sold “as-is” by either Armasight or the Armasight dealer; or (e) merchandise that
has been discontinued by the manufacturer and either parts or replacement units are not available due
to reasons beyond the control of Armasight. Armasight shall not be responsible for any defects or damage that in, Armasight’s opinion, is a result from the mishandling, abuse, misuse, improper storage or
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improper operation, including use in conjunction with equipment which is electrically or mechanically
incompatible with or of inferior quality to the product, as well as failure to maintain the environmental
conditions specified by the manufacturer.
This warranty is extended only to the original purchaser. Any breach of this warranty shall be waived
unless the customer notifies Armasight at the address noted below within the applicable warranty
period.
The customer understands and agrees that except for the foregoing warranty, no other warranties
written or oral, statutory, expressed or implied, including any implied warranty of merchantability or
fitness for a particular purpose, shall apply to the product. All such implied warranties are hereby and
expressly disclaimed.
1.2.2 LIMITATION OF LIABILITY
Armasight will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages or
liabilities arising out of the use of this product. Operation and use of the product are the sole responsibility of the Customer. Armasight’s sole undertaking is limited to providing the products and services
outlined herein in accordance with the terms and conditions of this Agreement. The provision of products sold and services performed by Armasight to the Customer shall not be interpreted, construed,
or regarded, either expressly or implied, as being for the benefit of or creating any obligation toward
any third party or legal entity outside Armasight and the Customer. Armasight’s obligations under this
Agreement extend solely to the Customer.
Armasight’s liability hereunder for damages, regardless of the form or action, shall not exceed the fees
or other charges paid to Armasight by the customer or customer’s dealer. Armasight shall not, in any
event, be liable for special, indirect, incidental, or consequential damages, including, but not limited to,
lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of
purchase, and whether or not such damages arise out of a breach of warranty, a breach of agreement,
negligence, strict liability or any other theory of liability.
1.2.3 PRODUCT WARRANTY REGISTRATION
In order to validate the warranty on your product, Armasight must receive a completed Product Warranty Registration Card for each unit, or the Customer can complete a warranty registration on our
website at www.armasight.com. Please complete the included form (Appendix A) and immediately
mail it to our Service Center:
815 Dubuque Avenue
South San Francisco, CA 94080
USA
1.2.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-User must notify the Armasight’s service department
in order to receive a Return Merchandise Authorization number (RMA#). The customer can do this by
sending an email to OTS-Support@flir.com.
When returning any product, please take or send the product, postage paid, with a copy of your sales
receipt, to our service center, Armasight at the address noted above. All merchandise must be fully
insured with the correct postage; Armasight will not be responsible for improper postage, or missing
or damaged merchandise during shipment.
When sending merchandise back, please write the RMA# clearly on the outside of the shipping box.
Please include a letter that indicates your RMA#, Name, Return Address, reason for service return, Contact information (such as a valid telephone number and/or e-mail address), as well as proof of your purchases that will help us to establish the valid start date of the warranty. Product merchandise returns
that do not have an RMA listed may be refused or be subject to a significant delay in processing.
Estimated Warranty service time is 10-20 business days. The End-User/Customer is responsible for postage to Armasight for any warranty service. Armasight will cover return postage/shipping to continental
USA End-Users/Customers after warranty repair only if product is covered by the aforementioned war
ranty. Armasight will return the product after warranty service via domestic ground service and/or domestic mail. The postage and shipping fees for any other requested, required or international shipping
methods will be the responsibility of the End-User/Customer.
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1.3 LIST OF ABBREVIATIONS
µmmicrometer
AWREC
Advanced Wireless Remote Control
C
Celsius (Centigrade)
CCWcounterclockwise
CWclockwise
FFahrenheit
FL
Focal Length
ggram
HHeight
hrhour
ininch
inf.infinity
kgkilogram
LLength
lbspounds
mmeter
mAmilliampere
minminute
mmmillimeter
NO.Number
NTSC
National Television Standards Committee
NUC
Non Uniformity Correction
OEM
Original Equipment Manufacturer
ozounce
PAL
Phase Alternating Line
PMCS
Preventive Maintenance Checks and Services
RMA#
Return Merchandise Authorization number
secsecond
SEQsequence
SR
Service Representative
UCMNUC/ FFC
User-Controlled Manual Non-Uniformity Correction/ Flat-Field Correction
VVolt
WWidth
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2
DESCRIPTION AND DATA
2.1 SYSTEM DESCRIPTION
The Command HD consists of next primary parts: a body, a lens assembly and an eyepiece assembly.
Figure 2-1 represents two versions of the equipment: one including a 42mm focal length objective lens,
and the other with a 75mm focal length objective lens.
COMMAND HD
75mm LENS
COMMAND HD
100mM LENS
FIGURE 2-1. COMMAND HD THERMAL IMAGING BI-OCULAR APPEARANCE
The Command HD is a thermosensitive device. It senses the differences in heat emitted by objects in its
field of view, and converts the received temperature pattern into a viewable image that represents the
scene in contrasting black & white or color patterns, depending on the user’s selected image palette.
NOTE:
It is important that the Command HD sensor receive sufficient thermal contrast between the
target and background area, or between the different parts of a target. For example, the vast
temperature contrast between the snow and any heat target (such as an animal) makes it very
easy to distinguish the target.
The main optical-electronic components of the Command HD include: an objective Germanium thermal lens, two eyepieces, a thermal-imaging camera, a display, a control card, and a button control
panel.
The Command HD is equipped with manual eyepiece and objective lens focusing.
To accommodate individual user needs, the Command HD has a variety of digitally controlled options
such as:
• Display Brightness
• Digital Zoom
• Palette Color Selection
• User-Controlled Manual Non-Uniformity Correction/ Flat-Field Correction (UCMNUC/ FFC)
• Imaging Enhancements
• Custom Settings
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All Command HD devices are based on FLIR Tau 2.7.2 or later cameras that allow for improvements in
overall image quality in a wide range of dynamic thermal environments. The Command HD has employed special user-adjustable imaging tools that include:
• Active Contrast Enhancement (ACE) – a digital “Contrast” correction that allows for a smart
scene optimization based on dynamic adjustments where a variety of contrast levels occur depending on relative scene temperature.
• Second Generation Digital Detail Enhancement (DDE) – a “Sharpness” correction that is digitally enhances the picture to present clearer imagery, significantly improves edge sharpening and
further reduces image noise.
• Smart Scene Optimization (SSO) – a fine-tuning computational correction that significantly
improves an overall visual acuity for targets that have thermal signatures similar to a surrounding
background.
• Automatic Gain Control (AGC) – a “Gain“ correction that used to automatically adjust the gain
to an appropriate range, the weaker the image signal, the stronger the gain.
• User-Controlled Manual Non-Uniformity Correction/Flat-Field Correction (UCMNUC/FFC).
There is a mechanical shutter between the camera sensor and the lens. This shutter is used to
perform a non-uniformity correction (NUC) also known as flat-field correction (FFC. During FFC, the
shutter presents a uniform temperature source to each detector element in the array. While imaging the flat-field source, the camera updates the offset correction coefficients, resulting in a more
uniform image after the process is complete. All Zeus models allow for user to manually trigger or
interrupt scheduled UCMNUC/FFC function.
• Silent Shutterless NUC ™ (SSN) – In addition to User-Controlled Manual NUC/FFC all Zeus models employ a digital supplemental non-mechanical flat-field correction that allows to extend the
periods between mechanical shutter events and to further reduce image noise. SSN is always ON
enhancement.
Information on the current operating state (battery status, active function in the display etc.) is continuously displayed, making field operation of the Command HD simple and convenient.
Manufactured for exceptional durability, the Command HD has a lightweight and robust aluminum
body. A side Picatinny/ Weaver rail allows for the installation of an optional Armasight Digital Video
Recorder, extended battery pack, or other equipment.
An optional detachable Platform Ring makes it possible to mount additional equipment to the device.
A standard NTSC/PAL video input/ output connector enables an external video display (monitor/ TV) or
video recorder to be connected to the Command HD. An external 6VDC/600mA power source can also
be connected to the Command HD.
The Command HD is powered by two CR123A (2×3V) batteries.
Figure 2-2 shows the Command HD with a 42mm lens. The ITEM NO. column of Table 2-1 indicates the
number used to identify items in Figure 2-2.
NOTE:
Here and below, the example used is the Command HD with a 42mm lens.
5
6
7
4
10
3
11
12
13
2
1
8
9
14
FIGURE 2-2. COMMAND HD THERMAL IMAGING BI-OCULAR. SYSTEM DESCRIPTION
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TABLE 2-1. SYSTEM DESCRIPTION
ITEM
DESCRIPTION
ITEM
DESCRIPTION
1
Objective Lens Cap
8
Eyepiece
2
Objective Lens
9
Battery Cap
3
Objective Focus Ring
10
Turn-Pull Switch
4
Body
11
Connector Cap
5
Button Control Panel
12
Connector
6
Eyepiece Focus Ring
13
Side Picatinny/ Weaver Rail
7
Eyecup
14
Tripod Socket
2.2SPECIFICATIONS
TABLE 2-2. SYSTEM DATA
ITEM
Magnification (NTSC/ PAL)
Objective Lens Type
Type of Focal Plane Array
Frame Rate
Pixel Array Format
Pixel Size
Display Type
Pixel Display Format
Display Brightness
Turn-on Time, max
Digital Zoom
Temperature Imaging
Modes (Image Palettes)
User-adjustable
Image Enhancement
Tools
COMMAND 336 HD
5-20X75
COMMAND 336 HD
8-32X100
COMMAND 640 HD
3-24X75
COMMAND 640 HD
4-32X100
5.3x / 6.3x
7.0x / 8.4x
2.8x / 3.7x
3.7x / 4.4x
Germanium
FLIR Tau 2
9 Hz, or 30 Hz, or 60 Hz
30 Hz, or 60 Hz
336×256
640×512
17 µm
AMOLED SVGA 060
800×600
Discretely Adjustable to 8 Levels
3 sec
1x, 2x, 4x
1x, 2x, 4x, 8x
White Hot, Black Hot, Fusion, Rainbow, Globow, Ironbow1, Ironbow2,
Sepia, Color1, Color2, Ice-Fire, Rain, and OEM
•Active Contrast Enhancement (ACE) - “CONTRAST”
•Second Generation Digital Detail Enhancement (DDE) – “SHARPNESS”
•Smart Scene Optimization (SSO) – “SMART SCENE”
•Automatic Gain Control (AGC) - “GAIN”
•User-Controlled Manual Non-Uniformity Correction /
Flat-Field Correction (UCMNUC/FFC)
•Silent Shutterless NUC ™ (SSN)
Analog Video Input/ Output
PAL (768×574 pixels)*/ NTSC (640×480 pixels)
Format (resolution)
*Default setting (may be altered at the customer’s request).
TABLE 2-3. OPTICAL DATA
ITEM
COMMAND 336 HD
5-20X75
COMMAND 336 HD
8-32X100
COMMAND 640 HD
3-24X75
COMMAND 640 HD
4-32X100
Field of - ang. X degrees
View
- ang. Y degrees
Objective Focal Length
4.3
3.2
75mm
3.3
2.5
100mm
8.3
6.6
75mm
6.2
5.0
100mm
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TABLE 2-3. CONTINUED
ITEM
Objective F-number
Exit Pupil Diameter
Eye Relief
Focus Method
Focusing Range
Diopter Adjustment
Diopter Adjustment Range
COMMAND 336 HD
5-20X75
COMMAND 336 HD
8-32X100
COMMAND 640 HD
3-24X75
COMMAND 640 HD
4-32X100
1:1
1:1.3
1:1
1:1.3
14mm
16mm
Manual
5m to inf.
10m to inf.
5m to inf.
Manual
±5 diopter
10m to inf.
TABLE 2-4. ELECTRICAL DATA
ITEM
DATA
Battery
Current Consumption, maximum
Battery Life at 20°C (68 °F)
Extended Battery Pack
External Power Supply
Two CR123A 3V Lithium batteries or CR123 rechargeable batteries with voltage from 3.0V to 3.7V (2)*
320 mA
Up to 4 hr (optional up to 12 hrs)
Two 18650 rechargeable batteries (3.7V), four CR123 rechargeable batteries with voltage 3.7V max, or four standard CR123A
3V Lithium batteries (operational time up to 8 hr)
6 VDC/ 600mА
* Rechargeable batteries with voltage 3.0V-3.7V can be used only in devices with serial number starting from 140885
TABLE 2-5. MECHANICAL DATA
COMMAND HD 336
3-12X42
ITEM
Overall
Dimensions
Weight (w/o Batteries)
COMMAND HD 336
5-20X75
COMMAND HD 640
2-16X42
COMMAND HD 640
3-24X75
277×102×100 mm 294×137×137 mm 277×102×100 mm 294×137×137 mm
(10.9”×4.0”×3.9“) (11.6”×5.4”×5.4“) (10.9”×4.0”×3.9“) (11.6”×5.4”×5.4“)
1.28 kg (2.8 lbs) 1.87 kg (4.1 lbs) 1.28 kg (2.8 lbs) 1.87 kg (4.1 lbs)
TABLE 2-6. ENVIRONMENTAL DATA
ITEM
Operating Temperature
Storage Temperature
DATA
-40 to +50°C (-40 to +122°F)
-50 to +70°C (-58 to +158°F)
TABLE 2-7. ADVANCED WIRELESS REMOTE CONTROL (AWREC) DATA
ITEM
Type
Working Range
Battery
Battery Life at 20 °C (68 °F)
Overall Dimensions
Weight (with Battery)
Operating Temperature
Storage Temperature
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DATA
Wireless Remote Control
Up to 0.5m
Single CR2032 Lithium battery (3V)
Approx. 10,000 clicks
48×39×18mm (1.9”×1.5”×0.7”)
25 g (0.9 oz)
-30 to +50°С (-22 to 122°F)
-50 to +70°С (-58 to 158°F)
2.3 STANDARD COMPONENTS
The Command HD standard components are shown in Figure 2-3 and listed in Table 2-8.
The ITEM NO. column indicates the number used to identify items in Figure 2-3.
3
1
6
5
4
2
8
7
9
10
FIGURE 2-3. STANDARD COMPONENTS
TABLE 2-8. STANDARD COMPONENTS
ITEM NO.
DESCRIPTION
QUANTITY
1
Command HD Thermal Imaging Bi-Ocular
A thermal imaging device.
1
2
Objective Lens Cap
Securely protects the objective lens from dirt and mechanical damage. Provides thermal protection for the device. Comes attached to the objective lens.
1
3
Eyecup
A specially designed latex eyecup that reduces the amount of light that escapes from
the eyepiece, preventing illumination of the user’s face and minimizing the risk of
detection. Prevents ambient light from entering the equipment. Allows for correct and
comfortable positioning. Comes attached to the eyepiece.
2
4
Battery Cassette
Intended for the installation of two CR123 batteries in the battery compartment. The
Command HD comes with two battery cassettes (includes one installed in the battery
compartment and one spare cassette).
2
5
CR123A Lithium Battery
Two CR123A batteries are used to power the Command HD.
2
6
Advanced Wireless Remote Control (AWREC)
Allows the user to operate the Command HD in short-time activation mode. Ensures
quick and silent activation/deactivation of the equipment. Comes with CR2032 (3V) battery installed.
1
7
Picatinny Adapter for Advanced Wireless Remote Control
Allows the advanced wireless remote control to be installed on a Picatinny/ Weaver rail.
1
8
Video Cable
A cable used to connect the analog video input/output of the Command HD to external
display devices (monitor/ TV) or power sources. Supported input and output video
formats include PAL and NTSC.
1
9
Operation and Maintenance Manual
Provides safety information, equipment description, mounting procedures, operating
instructions, and preventive maintenance checks and services.
1
10
Carrying Case
A textile bag used for the transportation and storage of the Command HD and its accessories.
1
15
2.4 OPTIONAL EQUIPMENT
Optional items are shown in Figure 2-4 and listed in Table 2-9.
1
3
4
5
6
2
FIGURE 2-4. OPTIONAL EQUIPMENT
The ITEM NO. column indicates the number used to identify items in Figure 2-4.
The PART NO. column indicates the primary number used by the manufacturer, to identify an item.
TABLE 2-9. OPTIONAL EQUIPMENT
ITEM NO.
DESCRIPTION
PART NO.
1
Platform Ring
A dedicated mount with a Picatinny/ Weaver rail, used to install the additional equipment on the Prometheus.
ATAM000003
2
HD DVR Digital Video Recorder
High Definition Digital Recorder for all Armasight High Performance Digital
and Thermal Devices.
Digital Video Recorder DT
A compact digital system used for video recording, storage and playback.
Can also serve as an external power source. Equipped with a remote control.
ATAM000005
3
ATAM000004
4
Extended Battery Pack
The power source for extended operational time. Takes four CR123A Lithium
batteries (3V), CR123 rechargeable batteries (3.2V or 3.7V), or two 18650
rechargeable batteries (3.7V).
ATAM000008
5
Hard Shipping/ Storage Case
A protective case used for the shipping/storage of the Prometheus and its
accessories.
ANHC000001
6
Tripod with a Grip
Lightweight and compact tripod used to produce a stable image for long
range observation or photo shoot with long exposures.
ANAMTM0003
16
2.5 KEY FEATURES
––
––
––
–
––
––
––
––
––
–
Multiple versions with optical magnifications ranging from 2x to 5x
High-performance thermal imaging camera
Lightweight and robust design
Easy to operate
Manually adjustable eyepiece and objective lens
Real-time display
Digitally controlled features:
• Palette
• Enhancement
• Settings
• Display Brightness
• Electronic Magnification
• User-Controlled Manual Non-Uniformity Correction/ Flat-Field Correction (UCMNUC/ FFC)
Current operational state information display (battery status, active profile, palette setting)
Wireless remote control
Analog video input and output (NTSC/PAL)
Powered by two standard CR123A batteries
Power input capability
Digital video recorder (optional)
Serviceability under severe conditions
Filled with dry nitrogen to prevent internal fogging
Water and fog-resistant
Limited 3-year warranty
10-year warranty on FLIR detector
17
3
OPERATING INSTRUCTIONS
3.1 INSTALLATION AND MOUNTING
3.1.1 BATTERY INSTALLATION
CAUTION:
Verify that the equipment is OFF before installing the batteries.
To install two CR123A batteries (refer to Figure 3-1):
1. Unscrew the battery cap (A).
2. Remove the battery cassette (B).
3. Insert the batteries (C) into the cassette. Align the polarity symbols on the batteries with the polarity
symbols on the cassette.
4. Insert the cassette with installed batteries.
5. Replace the battery cap.
A
B
C
FIGURE 3-1. BATTERY INSTALLATION
3.1.2 FASTENING AN ADVANCED WIRELESS REMOTE CONTROL
Using the supplied Velcro tape (A, Figure 3-2), fasten the remote control (B) to an easily accessible
place.
You can use the Picatinny adapter for the Advanced Wireless Remote (C) for mounting the remote
control to Picatinny or Weaver rail. Install the adapter onto the rail (D). Insert the remote control into
the adapter.
18
B
B
C
A
D
FIGURE 3-2. ADVANCED WIRELESS REMOTE CONTROL
3.1.3 INSTALLING ADDITIONAL EQUIPMENT
Use the side Picatinny/ Weaver rail to install any additional equipment, such as the Armasight Digital
Video Recorder or the Extended Battery Pack.
3.1.4 CONNECTING AN ADDITIONAL EQUIPMENT
CAUTION:
Turn off the Command HD before you begin connecting/disconnecting any external equipment and before removing the batteries.
Remove the connector’s protective cap.
Connect the cable of Armasight Digital Video Recorder or the Extended Battery Pack to the Command
HD connector.
Use plug A (Figure 3-4) of the video cable to connect an external video recorder/ monitor/ TV to the
Command HD. Connect plug C of the video cable to the Command HD connector.
Use plug B of the video cable to connect an external power source (6VDC/ 600mA) to the Command
HD. Connect plug C of the video cable to the Command HD connector.
FIGURE 3-3. ARMASIGHT DIGITAL RECORDER DT INSTALLATION
C
A
B
FIGURE 3-4. VIDEO CABLE
19
NOTE:
The external power supply must have a standard OD double-pole socket with a positive center
contact.
CAUTION:
After removing the cable, replace the protective cap over the connector.
3.1.5 INSTALLING THE COMMAND HD ON A TRIPOD
To mount the Command HD to a tripod, screw the tripod into the 1/4’’ threaded socket located on the
bottom of the Command HD.
CAUTION:
The unit may be badly damaged if the tripod collapses or falls over. Remove the unit from the
tripod if it is not within your reach.
3.2 CONTROLS AND DISPLAY INDICATIONS
3.2.1CONTROLS
CAUTION:
DO NOT force the equipment controls past their stopping points.
The Command HD controls are shown in Figures 3-5 and 3-6, and are defined in Tables 3-1 and 3-2. The
ITEM NO. columns indicate the numbers used to identify items in the figures.
NOTE:
Various display symbols indicating the current operating state of the Command HD can be displayed permanently, may appear momentarily, or can be set to appear only when a certain
function is activated.
4
3
2
1
5
FIGURE 3-5. CONTROLS
20
TABLE 3-1. CONTROLS AND INDICATORS
ITEM NO.
CONTROL/INDICATOR
FUNCTION
1
Eyepiece Focus Ring
Adjusts the eyepiece diopter. The total diopter adjustment range is
covered with 2 turns of the ring.
2
Turn-Pull Switch
Activates the Command HD when turned ON.
NOTE:
You must pull the knob before turning in order to use either ON
or STB.
Activates standby mode when turned to STB (see note above).
3
Control Panel Buttons
Configures operational settings. See Table 3-2 for button functions.
4
Objective Focus Ring
Focuses the objective lens. Adjusts for sharpest view of the scene.
The total focus range is covered with three quarter turns of the lens.
5
Remote Control
Button
Activates/ deactivates the Command HD in standby mode. To turn
the unit on, press the button once. Press it again to turn the unit off.
Deactivates the Command HD when turned OFF.
— Battery Status Indicator The color fill (green/ yellow/ red) bar in the battery icon indicates the
(Battery icon in the top current power level of the internal battery, or remaining battery life.
right hand corner of the The totally shaded battery icon indicates the fully charged battery.
display)
The flashing transparent battery icon indicates a low battery.
The Command HD button control panel is shown in Figure 3-6.
Table 3-2 contains the button functions and their descriptions. The ITEM NO. column indicates the
number used to identify buttons in Figure 3-6.
NOTE:
Each button is responsible for different functions, selected by pushing or holding down the
button, or using the button in combination with a second one (as described in Table 3-2).
Pushing a button for 1.5+ seconds is considered “holding down.”
1
3
2
FIGURE 3-6. BUTTON CONTROL PANEL
21
TABLE 3-2. BUTTON CONTROLS
ITEM NO.
1
2
1+2
3
FUNCTION
DISPLAY BRIGHTNESS
INCREASE
DESCRIPTION
Push button (1) to increase the screen brightness.
DIGITAL ZOOM CONTROL To change the zoom gradually, push and hold button (1).
UP
Use the UP (1) button to navigate through the items on the menu.
DISPLAY BRIGHTNESS
DECREASE
Push button (2) to decrease the screen brightness.
IMAGE PALETTE
CONTROL
To scroll through the available palettes, hold down button (2). There
are 13 palettes available: White Hot, Black Hot, Fusion, Rainbow,
Globow, Ironbow1, Ironbow2, Sepia, Color1, Color2, Ice-Fire, Rain,
and OEM.
DOWN
Use the DOWN (2) button to navigate through items on the menu.
FLAT FIELD CORRECTION Simultaneously holding down buttons (1) and (2) induces manual
(FFC)
Flat Field Correction (FFC).
MENU
Holding down button (3) will bring up the Main Menu. The menu
includes the following functions: Palette, Enhancement, and Settings.
SELECTION
Push the SELECTION button (3) to view the settings available for the
item selected.
To enable left and right navigation (< >) press button (3).
FFC PROCESS
INTERRUPTION
Pushing button (3) when the countdown is on the screen will cancel
the FFC, and the shutter will not interrupt viewing.
3.2.2 MAIN MENU
Most setup options can be accessed from the MAIN MENU.
To display the MAIN MENU, hold down button (3) on the control panel (Figure 3-6).
Once the MAIN MENU is displayed (Figure 3-7), use buttons (1) and (2) to navigate through items on
the menu.
Push button (3) to view the settings available for the item selected.
MAIN MENU
>EXIT
PALETTE
ENHANCEMENT
SETTINGS
FIGURE 3-7. MAIN MENU
Navigate through sub-menu items by pushing buttons (1) and (2), except where otherwise indicated.
After a menu item is selected, push button (3) to activate the selected function. The function will either
be activated or will show <> symbols.
When <> symbols are shown on the menu, the left and the right actions are required. Use button (1) to
increase (>) the value, and button (2) to decrease (<) the value. To enter the value and disable left and
right navigation, press button (3).
Select EXIT and push button (3) to return to the MAIN MENU.
22
Palette Menu
The PALETTE menu (Figure 3-8 and Figure 3-9) allows you to select from a range of temperature imaging modes: White Hot, Black Hot, Fusion, Rainbow, Globow, Ironbow 1, Ironbow 2, Sepia, Color 1,
Color 2, Ice-Fire, Rain, and OEM Custom.
NOTE:
To navigate through the items on the two-page PALETTE menu, hold down button (1) or button (2).
The palettes act as color templates for visualization of temperature changes.
To navigate through the items on the PALETTE menu, press buttons (1) or (2).
PALETTE
>EXIT
WHITE HOT
BLACK HOT
FUSION
RAINBOW
GLOBOW
IRONBOW 1
IRONBOW 2
FIGURE 3-8. PALETTE MENU
PALETTE
>EXIT
SEPIA
COLOR 1
COLOR 2
ICE-FIRE
RAIN
OEM CUSTOM
FIGURE 3-9. PALETTE MENU. CONTINUED
NOTE:
The most popular palettes are White Hot and Black Hot, usually known as inversion. White Hot
mode is ideal for spotting targets, while Black Hot is most useful for situational reading.
NOTE:
Training and experience are required to quickly and properly interpret thermal images.
23
Enhancement Menu
The ENHANCEMENT menu (Figure 3-10) settings allow the user to take advantage of advanced signal
processing algorithms to improve the quality of the picture that is being viewed under a variety of different thermal environments.
ENHANCEMENT
>EXIT
CONTRAST
SHARPNESS
SMARTSCENE
GAIN AGC SPEED <>
<>
<>
<>
<>
4
60
15
35
12
FIGURE 3-10. ENHANCEMENT MENU
CONTRAST - Active Contrast Enhancement (ACE) – a digital contrast correction that allows for a smart
scene optimization based on dynamic adjustments where a variety of contrast levels occur depending
on relative scene temperature. The adjustment range is from -8 to +8 with default value 4. Lower values
will make hotter objects get more contrast and higher values will make a colder objects get more contrast.
CONTRAST -8
CONTRAST +8
FIGURE 3-11. DIGITAL CONTRAST CORRECTION
SHARPNESS - Second Generation Digital Detail Enhancement (DDE) – a sharpness correction that is
digitally enhances the picture to present clearer imagery, significantly improves edge sharpening and
further reduces image noise. The adjustment range is from -20 to +100 with default value 60. Lower values will create an object image with softer edges. Higher values will make an object sharper, enhance
details and will further increase the signal to noise ratio.
SHARPNESS -20
SHARPNESS +100
FIGURE 3-12. SHARPNESS CORRECTION
24
SMART SCENE - Smart Scene Optimization (SSO) – a fine-tuning computational correction that significantly improves an overall visual acuity for targets that have thermal signatures similar to a surrounding background. Higher values provide a more linear automatic gain control behavior and objects with
similar, but not the same temperature can be differentiated with greater accuracy. The adjustment
range is from 0 to 100 with default value 15.
SMART SCENE 0
SMART SCENE 100
FIGURE 3-13. SMART SCENE OPTIMIZATION
GAIN - Automatic Gain Control (AGC) – a correction that used to automatically adjust the gain to an
appropriate range, the weaker the image signal, the stronger the gain. The adjustment range is from 0
to 255 with default value 35.
GAIN 0
GAIN 35
FIGURE 3-14. GAIN CORRECTION
AGC SPEED – parameter that allows user to control the refresh rate of Automatic Gain Control (AGC).
The adjustment range is from 0 to 128 with a default value of 12.
Settings Menu
The SETTINGS menu (Figure 3-15) allows for direct changes to Video Standards and Factory Default
settings.
The Firmware (FW) revision number is listed at the bottom of the menu display.
SETTINGS
>EXIT
STANDARD
FACTORY RESET
FW: XXXXXXXXXX
FIGURE 3-15. SETTINGS MENU
25
STANDARD
Changes the video output standard between NTSC and PAL.
FACTORY RESET
Resets the camera to factory defaults.
SOFTWARE VERSION
Software release is shown in alphanumeric format. When the SELECT button is pushed, the SW version
will appear.
NOTE:
After configuration is complete, select EXIT on the MAIN MENU and push button (3). All settings
will be saved.
3.3 OPERATING PROCEDURES
3.3.1OPERATING
CAUTION:
DO NOT force the equipment controls past their stopping points.
CAUTION:
To prevent thermal damage to the equipment, never point it, either powered or not, directly
at the sun or any other source of high intensity light that the unprotected human eye cannot
tolerate (such as a welding arc). To prevent inadvertent exposure to these sources, never leave
the equipment without the objective lens cap secured.
Operating procedures are as follows:
1. Remove the Command HD from the carrying case.
2. Remove the objective lens cap.
3. Point the equipment at an object.
4.Activate the Command HD by turning the turn-pull switch ON. After approximately 3 sec, video of
the thermal scene should appear.
5.Adjust the Command HD for your eyesight by turning the eyepiece focus rings CW up to the stop,
and then CCW until the display and symbols are as clear as possible. Bring the object into focus by
turning the objective focus ring (CW for far focus, CCW for near focus).
NOTE:
The total diopter adjustment range is covered with 2 turns of the eyepiece focus ring.
The total focus range is covered with three quarter turns of the objective focus ring.
6. Using the buttons on the control panel (Figure 3-16), configure the Command HD to adapt it to your
situation.
NOTE:
For more information on operational setting procedures, see Part 3.2 (Controls and Display Indications).
26
BRIGHTNESS INCREASE /
ZOOM (1)
MENU / SELECTION /
FFC PROCESS INTERRUPTION (3)
BRIGHTNESS DECREASE /
IMAGE PALETTE (2)
FIGURE 3-16. SETTING BUTTONS
A. Adjust the brightness of the display for your comfort.
Push buttons (1) and (2) to increase/ decrease the display brightness by one level at a time until you
reach your desired brightness level.
B. Use FFC (Flat Field Correction) to improve image quality.
Push buttons (1) and (2) simultaneously to start manual Flat Field Correction.
If necessary, interrupt the automatic process by pushing the central button (3) on the control panel
during the 5-second countdown, which will appear at the bottom of the display.
C. Use the digital zoom to magnify the central area of the image.
Hold down button (1) to slowly zoom in on the image. The X1, X2, X4, and X8 symbols (maximum
zoom factor is dependent on equipment model) will appear in the lower part of the display.
NOTE:
Digital zoom allows distant objects to appear larger; however, the resolution will be compromised.
D. Use the image palettes for optimal visualization of temperature changes in the scene.
Hold down the palette control button (2) to scroll through available palettes. The palette name will
appear in the top part of the display.
E. Adjust the necessary adjustment using the MAIN MENU. See Part 3.2.2 (Using the MAIN
MENU).
NOTE:
After configuration is complete, select EXIT on the MAIN MENU and push the SELECTION button
to leave the MAIN MENU. All settings will be saved.
10. To operate the Command HD in short-time activation mode, turn the switch to STB (standby). To
activate the Command HD, press the remote control button once. Press the remote control button
again to deactivate the Command HD.
CAUTION:
DO NOT leave the equipment activated when not in use.
27
3.3.2 COMMAND HD SHUT-DOWN
NOTE:
Shut down the Command HD properly to avoid losing unsaved settings and data.
Shut-down the Command HD as follows:
1. Be sure to save your settings and data.
2. Turn off the Command HD.
3. Place the protective cap on the objective lens.
4. Disconnect the cable (if applicable).
5. Place the protective cap on the connector.
6. Remove the batteries.
CAUTION:
Do not store the Command HD with the batteries still installed.
7. Store the Command HD and all accessories in the carrying case.
28
4
PREVENTIVE MAINTENANCE AND
TROUBLESHOOTING
4.1 PREVENTIVE MAINTENANCE CHECKS AND SERVICES
4.1.1 PREVENTIVE MAINTENANCE CHECKS AND SERVICES (PMCS)
Table 4-1 Preventive Maintenance Checks and Services (PMCS), has been provided so that you can keep
your equipment in good operating condition.
Perform functional tests in the order listed in Table 4-1.
Operating procedures are detailed in Chapter 3.
Explanation of Table Entries:
SEQ NO. column. Sequence numbers are for reference and appear in the order required to perform
checks and services.
LOCATION OF ITEM TO CHECK/ SERVICE column. Indicates the location and the item to be checked
or serviced.
PROCEDURE column. Details the check/ service procedure.
NOT FULLY MISSION CAPABLE IF... column. Indicates what faults will prevent your equipment from
operating successfully.
TABLE 4-1. PREVENTIVE MAINTENANCE CHECKS AND SERVICES
NOT FULLY MISSION
CAPABLE IF...
SEQ
NO.
LOCATION OF ITEM
TO CHECK/ SERVICE
1
Completeness
Open storage/ carrying case and inventory items by
comparing with the data in this manual.
2
Soft Carrying
Case
Shake out loose dirt or foreign material. Inspect for
tears, cuts, excess wear, or damage.
3
Body
Inspect for cracks or damage. Scratches and gouges
are OK if operation is not affected. Inspect for missing parts.
Clean as required.
Cracked
parts.
4
Objective Lens
Cap
Inspect for cuts, tears, and dirt.
Clean as required.
Cap is torn or cut. Cap is not secured to the housing of the lens.
PROCEDURE
PRE-OPERATION CHECKS
Missing items.
or
damaged.
Missing
29
TABLE 4-1. CONTINUED
NOT FULLY MISSION
CAPABLE IF...
SEQ
NO.
LOCATION OF ITEM
TO CHECK/ SERVICE
5
Eyecups
Inspect for cuts, tears, and dirt. Inspect for torn,
bent, or improperly fitting eyecups.
Clean as required.
Cups are torn or cut.
6
Battery
Compartment
and Cap
Inspect for corrosion, moisture, and corroded or defective contacts. Inspect for cap damage or retainer
breaks. Inspect rubber gasket for damage.
Contacts are damaged or corroded.
Retainer is broken. Cap or rubber
gasket is damaged.
7
Lenses
Inspect for cleanliness, scratches, chips, or cracks.
Clean as required.
Chipped or cracked. Scratches hinder vision through the equipment.
8
Objective Focus
Ring
Rotate objective focus ring to ensure it is not too
tight or too loose. Range is approximately three
quarter turns.
Ring gets stuck, is too loose, or adversely affects the user’s ability to
properly focus the objective lens.
9
Eyepiece Focus
Rings
Rotate eyepiece focus rings to ensure the rings are
not too tight or too loose. Range is approximately
2 turns.
Rings get stuck, are too loose, or
adversely affect the user’s ability
to properly adjust the diopter.
10
Turn-Pull Switch
Check for operation (without batteries).
Switch is inoperative.
11
Connector
Inspect for corrosion, moisture, and corroded or defective contacts. Inspect for cap damage or retainer
breaks.
Contacts are damaged or corroded. Cap is damaged. Retainer
is broken.
12
Remote Control
Unit
Check for damage and missing parts.
Check Velcro tape for wear.
Damaged. Missing parts.
13
Video Cable
Inspect for damage. Inspect the cable connector for
corrosion, moisture, and corroded or defective contacts. Clean as required.
Damaged.
14
Platform Ring
(optional)
Inspect for damage, corrosion, or missing parts.
Check for proper operation. Clean as required.
Damaged. Missing parts.
PROCEDURE
OPERATIONAL CHECKS
NOTE:
For a complete operational check, it is necessary to connect a video monitor to the Command HD.
15
Turn-Pull Switch
Install the batteries. Remove the objective lens cap.
Point the equipment at an object. Turn the equipment on. Look for a thermal image on the display.
Look for a flashing battery icon in the eyepiece
viewing area.
No thermal image. Battery icon is
flashing (indicates a low battery).
16
Control Board
Ensure the Command HD is responsive to control
buttons.
Unresponsive buttons.
17
Remote Control
Turn the equipment to standby. Point the equipment at an object. Push and hold the remote control button. Look for a thermal image on the display.
Release the button. Turn off the equipment.
No image.
18
Video Cable
Connect an external monitor to the Command HD.
Point the equipment on an object. Turn the equipment on. Look for an image on the monitor. Turn off
the Command HD. Disconnect the monitor.
No image.
POST-CHECK PROCEDURES
Turn off the equipment.
Replace the objective lens cap.
Remove the batteries.
Return the equipment and all accessories to the carrying case.
30
4.2 OPERATOR TROUBLESHOOTING
The purpose of troubleshooting is to identify the most frequent equipment malfunctions, probable
causes, and corrective actions required.
Table 4-2 lists the common malfunctions that may be found during the operation or maintenance of
the Command HD. Perform the tests/ inspections and corrective actions in the order listed.
This table does not list all of the malfunctions that may occur with your device, or all of the tests
and corrective actions that may be necessary. If you experience an equipment malfunction that is
not listed, or is not fixed by the corrective actions listed in the table, please contact Armasight’s Customer Service center.
TABLE 4-2. OPERATOR TROUBLESHOOTING
MALFUNCTION
The Command HD fails to
activate.
PROBABLE CAUSE/ TEST/ INSPECTION
CORRECTIVE ACTION
Batteries are missing or improperly
installed.
Insert batteries or install correctly.
Batteries are dead.
Replace the batteries.
Batteries, surfaces, or contacts are
dirty or corroded.
Clean the contact surfaces with a pencil
eraser and/or alcohol and cotton swabs.
Remote control unit is damaged.
Please contact Customer Support.
Remote control battery is dead.
Replace the battery as per Part 4.3.4.
The equipment is damaged.
Please contact Customer Support.
The Command HD is not
responsive to control
buttons.
The equipment is damaged.
Please contact Customer Support.
Remote control does not
work.
Battery is missing or improperly installed.
Insert battery or install correctly.
Battery is dead.
Replace the battery.
Battery surfaces or contacts are dirty
or corroded.
Clean the contact surfaces with a pencil
eraser and/or alcohol and cotton swabs.
Remote control unit is damaged.
Please contact Customer Support.
Check objective lens and eyepieces
focus.
Refocus.
Check for fogging or dirt on objective lens and eyepieces.
Clean the lenses as detailed in Part 4.3.2.
The equipment is damaged.
Please contact Customer Support.
Video cable is damaged.
Replace the video cable with a new one.
If this is not effective, please contact Customer Support.
Poor image quality.
No image on an external
monitor.
The equipment is damaged.
Please contact Customer Support.
Hindered rotation of the
battery cap.
Dirty cap thread.
Clean the thread.
Damaged cap thread.
Replace the cap with a new one. If this is
not effective, please contact Customer
Support.
Light is visible around
eyecups.
Check eyecups resilience.
If the eyecups are defective, please contact
Customer Support.
31
4.3MAINTENANCE
4.3.1GENERAL
The Command HD operator maintenance consists of operational tests, inspections for unit serviceability, cleaning and mounting procedures, and corrective actions (troubleshooting and replacement of a
limited number of parts). Maintenance instructions covered elsewhere in this manual (PMCS, troubleshooting, etc.) are not repeated in this section.
CAUTION:
The Command HD is a precision electro-optical instrument and must be handled carefully at all
times to prevent damage.
CAUTION:
DO NOT dismantle the equipment.
4.3.2 CLEANING PROCEDURES
Clean the Command HD and optional items as follows:
1. Gently brush off any dirt from the equipment using only a clean, soft cloth.
2.Moisten the cloth with fresh water and gently wipe the external surfaces (except for optical surfaces).
3. Dry any wet surfaces (except for optical surfaces) with another clean, dry, soft cloth.
4.Using a lens brush, carefully remove all loose dirt from optical surfaces (objective lens and eyepiece).
5.Dampen a cotton swab with ethanol and lightly and slowly wipe optical surface. Clean the optical
surface using circular movements, starting from the center and moving out towards the edge, not
touching the lens holder and changing the cotton swab after each circular stroke. Repeat until the
optical surface is clean.
6.Clean the battery contact surfaces and contact springs with a pencil eraser and/or alcohol and cotton swabs.
CAUTION:
Thoroughly dry each item before replacing into the storage/ carrying case.
4.3.3 BATTERY REMOVAL AND REPLACEMENT
Refer to Part 3.1.1 for battery installation procedures.
Replace the remote control battery as follows:
1. Using a screwdriver, unscrew the four screws (A, Figure 4-1) that secure the cover to the bottom of
the unit. Remove the cover.
A
FIGURE 4-1. ADVANCED WIRELESS REMOTE CONTROL BATTERY INSTALLATION
32
2.Replace the battery with new one (CR2032, 3V). Install the battery, aligning their polarity markings
(+/-) with those embossed on the compartment.
3. Replace the cover and tighten the screws (A).
4.4 RETURN INSTRUCTIONS
For service, repair or replacement, please email OTS-Support@flir.com.
To assist the Service Representative (SR) with determining if the item is repairable, please provide the
following information:
1. Serial Number of the defective item (engraved on bottom of the equipment).
2. Thorough description of the malfunction, defect, or damage.
3. An explanation of how the malfunction, defect, or damage occurred, if known.
If the SR determines that the item is under warranty or should be returned for repair, a Return Material
Authorization number (RMA#) will be provided.
When returning the Command HD for service or repair, the following procedures should be followed
to prevent any additional damage:
1. Make sure the Command HD is free of all contaminants such as dirt or any other foreign material.
2. Remove the batteries.
3. Place the cap over the objective lens.
4. Place the Command HD and accessories in the carrying case.
Place the Command HD and a copy of the test report or detailed description of the failure in a suitable packing/shipping container. Mark the package with the RMA#. Ship the fastest, traceable, prepaid
means to:
815 Dubuque Avenue
South San Francisco, CA 94080
USA
33
APPENDIX
A. PRODUCT WARRANTY REGISTRATION CARD
In order to validate the warranty on your product, Armasight must receive a completed Product Warranty Registration Card for each unit, or the user must complete warranty registration on our website
(www.armasight.com). Please complete the included form and immediately mail it to our Service Center:
Armasight
815 Dubuque Avenue
South San Francisco, CA 94080
USA
ARMASIGHT PRODUCT WARRANTY REGISTRATION CARD
PRODUCT INFORMATION
Product Name
Purchased From
Purchase Date
Product Serial #
CUSTOMER INFORMATION
Name
Address
City
Day Phone #
Country
Zip
Home Phone #
E-mail address
Customer Signature Required
34
B. LIST OF SPARE PARTS
The parts authorized by this list of spare parts are required for operator maintenance. The list includes
parts that must be removed before replacing authorized parts.
The PART NO. column indicates the primary number used by the manufacturer, which controls the design and characteristics of the item in terms of its engineering drawings, specifications, standards, and
inspection requirement, to identify an item.
6
5
3
9
7
10
14
15
2
1
12
13
11
4
FIGURE B-1. COMMAND HD SPARE PARTS LIST
TABLE B-1. COMMAND HD SPARE PARTS LIST
ITEM NO.
DESCRIPTION
PART NO.
1
75mm Objective Lens Cap
-
100mm Objective Lens Cap
APRHDOLC75
APRHDOLC10
2
75mm Objective Lens Assembly
APRHDOLA75
APRHDOLA100
-
100mm Objective Lens Assembly
3
Connector Cap
4
Battery Cap
5
Turn-pull Switch
APRSWT
6
Eyepiece Assembly
APREPA
7
Eyecup
APREC
8
Side Picatinny/Weaver Rail
APRRRL
9
APRCNCP
APRBC
Battery Cassette
APRBTCS
10
Video Cable
APRVCB
11
CR123A Lithium Battery
12
Advanced Wireless Remote Control
ANVR000001
ANRA000002
13
Picatinny Adapter for Advanced Wireless Remote Control
14
Operation and Maintenance Manual
15
Carrying Case
v1f-20170428
ALT
APROMM
APRCCS
35
FLIR Systems, Inc.
CORPORATE HQ
FLIR Systems, Inc.
27700 SW Parkway Ave.
Wilsonville, OR 97070
USA
PH: +1 866.477.3687
OUTDOOR & TACTICAL SYSTEMS
815 Dubuque Avenue
South San Francisco, CA 94080
USA
PH: +1.888.959.2259
F: +1.888.959.2260
Intl PH/F: +1.650.492.7755
OTS-Support@flir.com
WARNING!
This product contains natural rubber latex
which may cause allergic reactions! The FDA
has reported an increase in the number of deaths
that are associated with an apparent sensitivity
to natural latex proteins. If you are allergic to
latex, it is a good idea to learn which products
contain it and strictly avoid exposure to those
products.
www.flir.com
www.armasight.com
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