Dell Latitude 5580 Owner'

Dell Latitude 5580
Owner's Manual
Regulatory Model: P60F
Regulatory Type: P60F001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2017 - 01
Rev. A00
Contents
1 Working on your computer............................................................................................................................. 8
Safety instructions............................................................................................................................................................. 8
Before working inside your computer..............................................................................................................................8
Turning off your computer................................................................................................................................................ 9
Turning off your computer — Windows 10...............................................................................................................9
Turning off your computer — Windows 7............................................................................................................... 10
After working inside your computer............................................................................................................................... 10
2 Removing and installing components............................................................................................................ 11
Recommended tools......................................................................................................................................................... 11
Subscriber Identity Module(SIM) board......................................................................................................................... 11
Installing the Subscriber Identification Module (SIM) card.................................................................................... 11
Removing the Subscriber Identification Module (SIM) card..................................................................................11
Base cover......................................................................................................................................................................... 12
Removing the base cover.......................................................................................................................................... 12
Installing the base cover............................................................................................................................................ 13
Battery............................................................................................................................................................................... 13
Removing the battery................................................................................................................................................ 13
Installing the battery...................................................................................................................................................14
Solid State Drive (SSD)....................................................................................................................................................14
Removing the M.2 Solid State Drive (SSD)............................................................................................................ 14
Installing the M.2 Solid State Drive (SSD)...............................................................................................................16
Hard drive.......................................................................................................................................................................... 16
Removing the hard drive assembly...........................................................................................................................16
Installing the hard drive assembly............................................................................................................................. 17
Coin cell battery................................................................................................................................................................ 17
Removing the coin cell battery..................................................................................................................................17
Installing the coin cell battery....................................................................................................................................18
WLAN card........................................................................................................................................................................ 18
Removing the WLAN card.........................................................................................................................................18
Installing the WLAN card........................................................................................................................................... 19
WWAN card.......................................................................................................................................................................19
Removing the WWAN card....................................................................................................................................... 19
Installing the WWAN card.........................................................................................................................................20
Memory module............................................................................................................................................................... 20
Removing the memory module................................................................................................................................ 20
Installing the memory module................................................................................................................................... 21
Keyboard............................................................................................................................................................................ 21
Removing the keyboard trim..................................................................................................................................... 21
Removing the keyboard............................................................................................................................................ 22
Installing the keyboard...............................................................................................................................................25
Installing the keyboard trim.......................................................................................................................................25
Heat sink........................................................................................................................................................................... 26
Contents
3
Removing the heat sink ............................................................................................................................................26
Installing the heat sink .............................................................................................................................................. 26
System fan........................................................................................................................................................................ 27
Removing the system fan......................................................................................................................................... 27
Installing the system fan............................................................................................................................................27
Power connector port..................................................................................................................................................... 28
Removing the power connector port...................................................................................................................... 28
Installing the power connector port.........................................................................................................................28
Chassis frame................................................................................................................................................................... 29
Removing the chassis frame.................................................................................................................................... 29
Installing the chassis frame.......................................................................................................................................30
System board................................................................................................................................................................... 30
Removing the system board.....................................................................................................................................30
Installing the system board....................................................................................................................................... 33
Touchpad panel................................................................................................................................................................ 33
Removing the touchpad panel..................................................................................................................................33
Installing the touchpad panel....................................................................................................................................35
SmartCard module...........................................................................................................................................................35
Removing the SmartCard reader............................................................................................................................. 35
Installing the SmartCard reader................................................................................................................................37
LED board..........................................................................................................................................................................37
Removing the LED board.......................................................................................................................................... 37
Installing the LED board............................................................................................................................................ 38
Speaker............................................................................................................................................................................. 39
Removing the speaker...............................................................................................................................................39
Installing the speaker................................................................................................................................................. 40
Hinge cap.......................................................................................................................................................................... 40
Removing the hinge cap........................................................................................................................................... 40
Installing the hinge cap...............................................................................................................................................41
Display assembly............................................................................................................................................................... 41
Removing the display assembly................................................................................................................................ 41
Installing the display assembly..................................................................................................................................45
Display bezel..................................................................................................................................................................... 45
Removing the display bezel...................................................................................................................................... 45
Installing the display bezel.........................................................................................................................................46
Display hinges................................................................................................................................................................... 46
Removing the display hinge...................................................................................................................................... 46
Installing the display hinge.........................................................................................................................................47
Display panel..................................................................................................................................................................... 48
Removing the display panel...................................................................................................................................... 48
Installing the display panel.........................................................................................................................................49
eDP cable..........................................................................................................................................................................50
Removing the eDP cable.......................................................................................................................................... 50
Installing the eDP cable.............................................................................................................................................50
Camera...............................................................................................................................................................................51
Removing the camera................................................................................................................................................ 51
Installing the camera..................................................................................................................................................52
4
Contents
Palm rest........................................................................................................................................................................... 52
Replacing the palm rest.............................................................................................................................................52
3 Technology and components....................................................................................................................... 54
Power adapter..................................................................................................................................................................54
Processors........................................................................................................................................................................ 54
Skylake processor...................................................................................................................................................... 54
Identifying processors in Windows 10..................................................................................................................... 55
Verifying the processor usage in Task Manager.................................................................................................... 55
Verifying the processor usage in Resource Monitor..............................................................................................55
Chipsets............................................................................................................................................................................ 56
Intel chipset drivers....................................................................................................................................................56
Downloading the chipset driver................................................................................................................................57
Identifying the chipset in Device Manager on Windows 10.................................................................................. 57
Graphic options................................................................................................................................................................ 58
Intel HD Graphics drivers.......................................................................................................................................... 58
Downloading drivers.................................................................................................................................................. 58
Display options................................................................................................................................................................. 59
Identifying the display adapter................................................................................................................................. 59
Changing the screen resolution............................................................................................................................... 59
Rotating the display................................................................................................................................................... 59
Adjusting brightness in Windows 10........................................................................................................................ 60
Cleaning the display...................................................................................................................................................60
Using touch screen in Windows 10..........................................................................................................................60
Connecting to external display devices....................................................................................................................61
Realtek ALC3246 Waves MaxxAudio Pro controller.....................................................................................................61
Downloading the audio driver....................................................................................................................................61
Identifying the audio controller in Windows 10........................................................................................................61
Changing the audio settings.....................................................................................................................................62
WLAN cards..................................................................................................................................................................... 62
Secure Boot screen options..................................................................................................................................... 62
Hard drive options............................................................................................................................................................62
Identifying the hard drive in Windows 10................................................................................................................ 63
Identifying the hard drive in the BIOS..................................................................................................................... 63
Camera features...............................................................................................................................................................63
Identifying the camera in Device Manager on Windows 10..................................................................................63
Starting the camera...................................................................................................................................................63
Starting the camera application............................................................................................................................... 64
Memory features............................................................................................................................................................. 65
Verifying system memory in Windows 10............................................................................................................... 65
Verifying system memory in system setup (BIOS)................................................................................................ 65
Testing memory using ePSA.....................................................................................................................................65
Realtek HD audio drivers.................................................................................................................................................65
Thunderbolt over Type-C................................................................................................................................................66
Thunderbolt 3 over Type-C...................................................................................................................................... 66
Key Features of Thunderbolt 3 over USB Type-C ................................................................................................ 66
Thunderbolt Icons...................................................................................................................................................... 67
Contents
5
4 System setup options.................................................................................................................................. 68
Boot Sequence.................................................................................................................................................................68
Navigation keys................................................................................................................................................................ 69
System Setup overview.................................................................................................................................................. 69
Accessing System Setup................................................................................................................................................ 69
General screen options....................................................................................................................................................69
System Configuration screen options............................................................................................................................70
Video screen options....................................................................................................................................................... 73
Security screen options...................................................................................................................................................73
Secure Boot screen options............................................................................................................................................75
Intel Software Guard Extensions....................................................................................................................................75
Performance screen options...........................................................................................................................................76
Power Management screen options..............................................................................................................................76
POST Behavior screen options.......................................................................................................................................78
Virtualization support screen options............................................................................................................................ 79
Wireless screen options...................................................................................................................................................79
Maintenance screen options.......................................................................................................................................... 80
System Log screen options............................................................................................................................................ 80
Updating the BIOS ..........................................................................................................................................................80
System and setup password........................................................................................................................................... 81
Assigning a system password and setup password................................................................................................81
Deleting or changing an existing system and/or setup password........................................................................82
5 Technical specifications............................................................................................................................... 83
System specifications......................................................................................................................................................83
Processor specifications................................................................................................................................................. 84
Memory specifications.................................................................................................................................................... 84
Storage specifications..................................................................................................................................................... 84
Audio specifications......................................................................................................................................................... 85
Video specifications.........................................................................................................................................................85
Camera specifications..................................................................................................................................................... 85
Communication specifications........................................................................................................................................86
Port and connector specifications.................................................................................................................................86
Contactless smart card specifications.......................................................................................................................... 86
Display specifications....................................................................................................................................................... 87
Keyboard specifications...................................................................................................................................................87
Touchpad specifications..................................................................................................................................................88
Battery specifications......................................................................................................................................................88
AC Adapter specifications...............................................................................................................................................89
Physical specifications.....................................................................................................................................................89
Environmental specifications..........................................................................................................................................90
6 Diagnostics.................................................................................................................................................. 91
Enhanced Pre-Boot System Assessment (ePSA) diagnostics....................................................................................91
Device status lights..........................................................................................................................................................92
Battery status lights.........................................................................................................................................................93
6
Contents
Troubleshooting................................................................................................................................................................ 93
Enhanced Pre-Boot System Assessment (ePSA) diagnostics.............................................................................93
Real Time Clock (RTC) reset....................................................................................................................................94
7 Contacting Dell............................................................................................................................................ 95
Contents
7
1
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
•
You have read the safety information that shipped with your computer.
•
A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Before working inside your computer
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless
otherwise noted, each procedure included in this document assumes that the following conditions exist:
•
You have read the safety information that shipped with your computer.
•
A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface, such as a connector on the back of the computer.
8
Working on your computer
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1
Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2
Turn off your computer (see Turning off Your Computer).
3
If the computer is connected to a docking device (docked), undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from
the network device.
4
Disconnect all network cables from the computer.
5
Disconnect your computer and all attached devices from their electrical outlets.
6
Close the display and turn the computer upside-down on a flat work surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.
7
Remove the base cover.
8
Remove the main battery.
9
Turn the computer top-side up.
10
Open the display.
11
Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the
display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
12
Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Turning off your computer
Turning off your computer — Windows 10
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
1
Click or tap
2
Click or tap
.
and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them off.
Working on your computer
9
Turning off your computer — Windows 7
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
1
Click Start.
2
Click Shut Down.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them off.
After working inside your computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1
Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2
Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
3
Replace the battery.
4
Replace the base cover.
5
Connect your computer and all attached devices to their electrical outlets.
6
Turn on your computer.
10
Working on your computer
2
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
•
Phillips #0 screwdriver
•
Phillips #1 screwdriver
•
Plastic scribe
Subscriber Identity Module(SIM) board
Installing the Subscriber Identification Module (SIM) card
1
Follow the procedure in After working inside your computer.
2
Insert a paperclip or a SIM card removal tool into the pinhole [1].
3
Pull the SIM card tray to remove it [2].
4
Place the SIM card on the SIM card tray.
5
Push the SIM card tray into the slot until it clicks into place.
Removing the Subscriber Identification Module (SIM) card
CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is
turned off or the network connections are disabled.
1
Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2
Pull the SIM card tray to remove it.
Removing and installing components
11
3
Remove the SIM card from the SIM card tray.
4
Push the SIM card tray into the slot until it clicks into place.
Base cover
Removing the base cover
1
Follow the procedure in Before working inside your computer.
2
To remove the base cover:
a
b
Loosen the M2x5 captive screws that secure the base cover to the computer [1].
Pry the base cover from the edge [2].
NOTE: You may need a plastic scribe to pry the base cover from the edge.
3
12
Lift the base cover away from the computer.
Removing and installing components
Installing the base cover
1
Align the base cover with the screw holders on the computer.
2
Press the edges of the cover until it clicks into place.
3
Tighten the M2x5 screws to secure the base cover to the computer.
4
Follow the procedure in After working inside your computer.
Battery
Removing the battery
NOTE: 92 WHr battery supports only SSD card and USB Type-C port, and cannot support 2.5–inch drive.
1
Follow the procedure in Before working inside your computer.
2
Remove the base cover.
3
To remove the battery:
a
b
c
Disconnect the battery cable from the connector on the system board [1].
Remove the M2x5 screw that secures the battery to the computer [2].
Lift the battery away from the computer [3].
Removing and installing components
13
Installing the battery
NOTE: If you want to install 92 WHr battery, make sure your computer has an SSD card and a USB Type-C port.
1
Insert the battery into the slot on the computer.
2
Connect the battery cable to the connector on the battery.
3
Tighten the M2x5 screw to secure the battery to the computer.
4
Install the base cover.
5
Follow the procedure in After working inside your computer.
Solid State Drive (SSD)
Removing the M.2 Solid State Drive (SSD)
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
3
To remove the SSD:
a
b
c
14
base cover
battery
Peel off the adhesive tape that secures the SSD card [1].
Remove the M2.0x3.0 screw that secures the SSD to the computer [2].
Slide and lift the SSD from the computer [3].
Removing and installing components
4
To remove the SSD clip:
a
b
Remove the M2.0x3.0 screw that secures the SSD clip to the computer [1].
Lift the SSD clip away from the computer [2].
Removing and installing components
15
Installing the M.2 Solid State Drive (SSD)
NOTE: Before installing SSD card, ensure that the battery is fully charged or the power cable is plugged in.
1
Place the SSD clip on the computer.
2
Tighten the M2.0x3.0 screw that secures SSD clip to the computer.
3
Insert the SSD into the socket on the computer.
4
Tighten the M2.0x3.0 screw to secure the SSD to the computer.
5
Affix the adhesive tape following the SSD card.
NOTE: For models shipped with NVMe SSDs, the SSD requires installation of a thermal plate over it.
6
Install the:
a
b
7
battery
base cover
Follow the procedure in After working inside your computer.
Hard drive
Removing the hard drive assembly
1
Follow the procedure in Before working inside your computer.
2
Remove the:
16
Removing and installing components
a
b
3
base cover
battery
To remove the hard drive assembly:
a
b
c
Disconnect the hard drive cable from the connector on the system board.
Remove the screws that secure the hard drive assembly to the computer.
Lift the hard drive assembly away from the computer.
Installing the hard drive assembly
1
Insert the hard drive assembly into the slot on the computer.
2
Tighten the screws to secure the hard drive assembly to the computer.
3
Connect the hard drive cable to the connector on the hard drive and on the system board.
4
Install the:
a
b
5
battery
base cover
Follow the procedures in After working inside your system.
Coin cell battery
Removing the coin cell battery
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
3
base cover
battery
To remove the coin cell battery:
a
b
Disconnect the coin cell battery cable from the connector on the system board [1].
Pry the coin cell battery to release from the adhesive and lift it away from the system board [2].
Removing and installing components
17
Installing the coin cell battery
1
Place the coin cell battery into the slot on the system board.
2
Connect the coin cell battery cable to the connector on the system board.
NOTE: Ensure the coin cell battery cable is properly routed to avoid damages to the cable.
3
Install the:
a
b
4
battery
base cover
Follow the procedure in After working inside your computer.
WLAN card
Removing the WLAN card
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
3
To remove the WLAN card:
a
b
18
base cover
battery
Remove the M2.0x3.0 screw that secures the WLAN card to the computer [1].
Remove the metal tab that secures the WLAN cables [2].
Removing and installing components
c
Disconnect the WLAN cables from the connectors on the WLAN card [3].
d
NOTE: The WLAN card is help in place with an adhesive foam spacer.
Lift the WLAN card to release it from the adhesive[4].
Installing the WLAN card
1
Insert the WLAN card into the slot on the computer.
2
Route the WLAN cables through the routing channel.
3
Connect the WLAN cables to the connectors on the WLAN Card.
4
Place the metal bracket and tighten the M2.0x3.0 screw to secures it to the computer.
5
Install the:
a
b
6
battery
base cover
Follow the procedure in After working inside your system.
WWAN card
Removing the WWAN card
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
base cover
Removing and installing components
19
b
3
battery
To remove the WWAN card:
a
b
c
Disconnect the WWAN cables from the connectors .
Remove the M2.0x3.0 screw that secures the WWAN card to the computer .
Lift the WWAN card away from the connector.
Installing the WWAN card
1
Insert the WWAN card into the slot on the computer.
2
Tighten the M2.0x3.0 screw to secure WWAN card on the computer.
3
Connect the WWAN cables to the connectors on the WWAN Card.
4
Install the:
a
b
5
battery
base cover
Follow the procedure in After working inside your system.
Memory module
Removing the memory module
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
3
To remove the memory module:
a
b
20
base cover
battery
Pry the clips securing the memory module until the memory pops-up [1].
Lift the memory module away from the connector [2].
Removing and installing components
Installing the memory module
1
Insert the memory module into the memory module socket until the clips secure the memory module.
2
Install the:
a
b
3
battery
base cover
Follow the procedures in After working inside your computer.
Keyboard
Removing the keyboard trim
1
Follow the procedure in Before working inside your computer.
2
Pry the keyboard trim from the edges [1] and lift it away from the computer [2].
Removing and installing components
21
NOTE: You may need a plastic scribe to pry the keyboard trim from the edges.
Removing the keyboard
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
3
22
base cover
battery
keyboard trim
Lift the latch, and disconnect the keyboard cable, touchpad cable and trackstick cable from the connector [1,2,3,4].
Removing and installing components
4
To remove the keyboard:
a
b
Remove the M2x2 screws that secure the keyboard to the computer [1].
Pry the keyboard from the edge of the computer [2].
Removing and installing components
23
5
24
Slide and lift the keyboard away from the computer.
Removing and installing components
Installing the keyboard
1
Align the keyboard with the screw holders on the computer.
2
Tighten the M2.0x2.5 screws to secure the keyboard to the computer.
3
Connect the keyboard cable, touchpad cable and trackstick cable to the connectors on the system board.
4
Install the:
a
b
c
5
keyboard trim
battery
base cover
Follow the procedure in After working inside your system.
Installing the keyboard trim
1
Align the keyboard trim with the tabs on the computer and press it until it clicks into place
2
Follow the procedure in After working inside your system.
Removing and installing components
25
Heat sink
Removing the heat sink
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
3
base cover
battery
To remove the heat sink :
a
b
Remove the M2.0x3.0 screws that secure the heat sink on the system board [1].
c
NOTE: Remove the screws that secure the heat sink to the system board in the order of the callouts shown
on the heat sink [1, 2, 3, 4].
Lift the heat sink away from the system board [2].
Installing the heat sink
1
Place the heat sink on the system board and align it with the screw holders.
2
Tighten the M2.0x3.0 screws to secure the heat sink to the system board.
NOTE: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4, 5, 6].
3
Connect the fan cable to the connector on the system board.
4
Install the:
a
b
26
battery
base cover
Removing and installing components
5
Follow the procedure in After working inside your computer.
System fan
Removing the system fan
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
3
base cover
battery
To remove the system fan:
a
b
c
Disconnect the system fan cable from the connector on the system board [1].
Remove the M2.0x3.0 screws that secure system fan on the system board [2]
Lift the system fan away from the system board [2].
Installing the system fan
1
Place the system fan on the system board and align it with the screw holders.
2
Tighten the M2.0x3.0 screws to secure the heat sink to the system board.
3
Connect the fan cable to the connector on the system board.
4
Install the:
a
b
5
battery
base cover
Follow the procedure in After working inside your computer.
Removing and installing components
27
Power connector port
Removing the power connector port
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
3
base cover
battery
To remove the power connector port:
a
b
c
d
Disconnect the power connector port cable from the connector on the system board [1].
Remove the M2.0x3.0 screw to release the metal bracket that secures the power connector port [2].
Remove the metal bracket that secures the power connector port [3].
Lift the power connector port away from the computer [4].
Installing the power connector port
1
Insert the power connector port into the slot on the computer.
2
Place the metal bracket on the power connector port.
3
Tighten the M2.0x3.0 screw to secure the metal bracket to the power connector port on the computer.
4
Connect the power connector port cable to the connector on the system board.
5
Install the:
28
Removing and installing components
a
b
6
battery
base cover
Follow the procedure in After working inside your computer.
Chassis frame
Removing the chassis frame
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
f
3
To release the chassis frame:
a
b
c
4
SIM card module
base cover
battery
WLAN card
WWAN card
SSD card or hard drive
Release the WLAN and WWAN cables from the routing channels [1].
Disconnect the speaker cable from the connector on the system board [2].
Lift the latch and disconnect the keyboard cable, touchpad cable and pointstick cable from the connector [ 3, 4, 5, 6].
To remove the chassis frame:
a
b
Remove the screws (M2.0x3.0, M2x5) that secure the chassis frame to the computer [1].
Lift the chassis frame away from the computer [2].
Removing and installing components
29
Installing the chassis frame
1
Place the chassis frame on the computer and tighten the screws (M2x5, M2.0x3.0).
2
Connect the speaker, keyboard cable, touchpad cable and pointstick cable
3
Route the WLAN and WWAN cable.
NOTE: Ensure the coin cell battery cable is properly routed to avoid damages to the cable.
4
Install the:
a
b
c
d
e
f
5
SSD card or hard drive
WWAN card
WLAN card
battery
base cover
SIM card module
Follow the procedure in After working inside your system.
System board
Removing the system board
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
30
SIM card module
base cover
battery
WLAN card
Removing and installing components
e
f
g
h
i
j
k
3
To release the system board:
a
b
c
d
e
4
WWAN card
SSD card or hard drive
memory module
heat sink
system fan
coin cell battery
chassis frame
Disconnect the IR camera cable [1].
Remove the M2.0x3.0 screws that secures the metal bracket [2].
Lift the metal bracket that secures the display cable [3].
Disconnect the display cable from the connectors on the system board [4].
Disconnect the power cable [5].
To remove the system board:
a
b
Disconnect the LED board, mother board and touchpad cable from the system board [1, 2].
Remove the M2.0x5.0 screws that secure the metal bracket and lift it away from the system board [3].
Removing and installing components
31
5
32
Remove the M2.0x3.0 screws and lift the system board away from the computer [1, 2].
Removing and installing components
Installing the system board
1
Align the system board with the screw holders on the computer.
2
Tighten the M2.0x3.0 screws to secure the system board to the computer.
3
Place the metal bracket and tighten the M2.0x5.0 screws on the system board.
4
Connect the LED, mother board and touchpad cable to the system board.
5
Connect the power cable.
6
Connect the display cable on the system board.
7
Place the metal and tighten the M2.0x3.0 screws that secure the display assembly on the system board.
8
Connect the IR camera cable.
9
Install the:
a
b
c
d
e
f
g
h
i
j
k
10
chassis frame
coin cell battery
heat sink
system fan
memory module
SSD card or hard drive
WWAN card
WLAN card
battery
base cover
SIM card module
Follow the procedure in After working inside your computer.
Touchpad panel
Removing the touchpad panel
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
f
3
base cover
battery
WLAN card
WWAN card
SSD card or hard drive
chassis frame
To release the touchpad panel:
a
b
Lift the latch and disconnect the SmartCard reader cable from the connector [1].
Peel off the SmartCard reader cable from the adhesive [2].
Removing and installing components
33
4
To remove the touchpad panel:
a
b
c
34
Lift the latch and disconnect the touchpad panel cable from the connector [1].
Remove the M2.0x3.0 screws that secure the touchpad panel to the computer [2].
Lift the touchpad panel away from the computer.
Removing and installing components
Installing the touchpad panel
1
Place the touchpad panel into the slot on the system board.
2
Tighten the M2.0x3.0 screws to secure the touchpad panel.
3
Connect the touchpad cable.
4
Connect the SmartCard reader cable to the computer.
5
Install the:
a
b
c
d
e
f
6
chassis frame
SSD card or hard drive
WWAN card
WLAN card
battery
base cover
Follow the procedure in After working inside your computer.
SmartCard module
Removing the SmartCard reader
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
base cover
Removing and installing components
35
b
c
d
e
f
3
To release the SmartCard reader:
a
b
4
Disconnect the SmartCard reader board cable from the connector [1].
Peel off the cable to release from the adhesive [2].
To remove the SmartCard reader:
a
b
36
battery
WLAN card
WWAN card
SSD card or hard drive
chassis frame
Remove the M2.0x3.0 screws that secure the SmartCard reader board to the palmrest [1].
Push the SmartCard reader board to release it [2].
Removing and installing components
Installing the SmartCard reader
1
Place the SmartCard reader on the computer.
2
Tighten the M2.0x3.0 screws to secure the SmartCard reader to the computer.
3
Affix the SmartCard reader cable and connect the cable to the connector.
4
Install the:
a
b
c
d
e
f
5
chassis frame
SSD card or hard drive
WWAN card
WLAN card
battery
base cover
Follow the procedure in After working inside your computer.
LED board
Removing the LED board
1
Follow the procedure in Before working inside your computer.
2
Remove the:
Removing and installing components
37
a
b
c
d
e
f
3
base cover
battery
WLAN card
WWAN card
SSD card or hard drive
chassis frame
To remove the LED board:
a
b
c
Lift the latch and disconnect the LED board cable from the connector on the LED board [1].
Remove the M2.0x3.0 screw that secures the LED board to the computer [2].
Lift the LED board away from the computer [3].
Installing the LED board
1
Place the LED board on the computer.
2
Tighten the M2.0x3.0 screw to secure the LED board to the computer.
3
Connect the LED board cable to the connector on the LED board.
4
Install the:
a
b
c
d
e
f
5
38
chassis frame
SSD card or hard drive
WWAN card
WLAN card
battery
base cover
Follow the procedure in After working inside your computer.
Removing and installing components
Speaker
Removing the speaker
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
f
3
base cover
battery
WLAN card
WWAN card
SSD card or hard drive
chassis frame
To disconnect the cables:
NOTE: Speaker cables are disconnected to remove the chassis frame.
a
b
4
Lift the latch and disconnect the LED board cable [1].
Disconnect and unroute the speaker cable [2].
Remove the speakers from the computer.
Removing and installing components
39
Installing the speaker
1
Place the speakers into the slots on the computer.
2
Route the speaker cable through the retention clips through routing channel.
3
Connect the speaker and LED board cable on the computer.
4
Install the:
a
b
c
d
e
f
5
chassis frame
SSD card or hard drive
WWAN card
WLAN card
battery
base cover
Follow the procedure in After working inside your computer.
Hinge cap
Removing the hinge cap
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
3
To remove the hinge cap:
a
b
40
base cover
battery
Remove the M2x3.0 (OD4.5) screws that secure the hinge cap to the computer [1].
Remove the hinge cap from the computer [2].
Removing and installing components
Installing the hinge cap
1
Place the hinge bracket to align with the screw holders on the computer.
2
Tighten the M2x3.0 (OD4.5) screws to secure the display assembly to the computer.
3
Install the:
a
b
4
battery
base cover
Follow the procedure in After working inside your computer.
Display assembly
Removing the display assembly
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
3
base cover
battery
WWAN card
WLAN card
hinge cap
To disconnect the display cable:
a
Release the WLAN cable from the routing channels [1].
Removing and installing components
41
b
c
d
4
To remove hinge screws:
a
b
42
Disconnect the eDP cable [2].
Remove the screws and lift the metal bracket that secure the display cable on the computer [3, 4].
Disconnect the display cable [5].
Remove the M2.0x5.0 screws that secure the display assembly [1].
Release the antenna cables and display cable from the routing channel [2, 3].
Removing and installing components
5
Turn over the computer.
6
To remove the display assembly:
a
b
Remove the M2.0x5.0 screws that secure the display assembly to the computer [1].
Open the display [2].
Removing and installing components
43
7
44
Lift the display assembly away from the computer.
Removing and installing components
Installing the display assembly
1
Place the display assembly to align with the screw holders on the computer.
2
Tighten the M2.0x5.0 screws to secure the display assembly to the computer.
3
Turn over the computer.
4
Route the display cable through the routing channel and route the antenna cables by pushing it through the hole.
5
Connect the antenna cables and display cable to the connectors.
6
Place the display cable bracket over the connector and tighten the M2.0x5.0 screws to secure the display cable to the computer.
7
Connect eDP cable.
8
Route the WLAN cables through the routing channels.
9
Install the:
a
b
c
d
e
10
hinge cap
WWAN card
WLAN card
battery
base cover
Follow the procedure in After working inside your computer.
Display bezel
Removing the display bezel
These instructions are applicable only for a non-touch screen.
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
f
3
base cover
battery
WWAN card
WLAN card
hinge cap
display assembly
Pry the edges to release the display bezel from the display assembly.
Removing and installing components
45
Installing the display bezel
These instructions are applicable only for a non-touch screen.
1
Place the display bezel on the display assembly.
2
Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly.
3
Install the:
a
b
c
d
e
f
4
display assembly
hinge cap
WWAN card
WLAN card
battery
base cover
Follow the procedure in After working inside your computer.
Display hinges
Removing the display hinge
These instructions are applicable only for a non-touch screen.
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
46
base cover
battery
WWAN card
Removing and installing components
d
e
f
g
3
WLAN card
hinge cap
display assembly
display bezel
To remove the display hinge:
a
b
c
Remove the M2.5x3.5 screws that secure the display hinge to the display assembly [1].
Lift the display hinge away from the display assembly [2].
Repeat the same procedure to remove the other display hinge.
Installing the display hinge
These instructions are applicable only for a non-touch screen.
1
Place the display hinge cover on the display assembly.
2
Tighten the M2.5x3.5 screw to secure the display hinge cover to the display assembly.
3
Repeat the same procedure to install the other display hinge cover.
4
Install the:
a
b
c
d
e
f
g
hinge cap
display bezel
display assembly
hinge cap
WWAN card
WLAN card
battery
Removing and installing components
47
h
5
base cover
Follow the procedure in After working inside your computer.
Display panel
Removing the display panel
These instructions are applicable only for a non-touch screen.
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
f
g
base cover
battery
WWAN card
WLAN card
hinge cap
display assembly
display bezel
3
Remove the M2.0x3.0 screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access
the eDP cable [2].
4
To remove the display panel:
a
b
c
48
Peel off the adhesive tape [1].
Lift the blue tape that secures the display cable [2].
Lift the latch and disconnect the display cable from the connector on the display panel [3] [4].
Removing and installing components
Installing the display panel
These instructions are applicable only for a non-touch screen.
1
Connect the eDP cable to the connector and affix the blue tape.
2
Affix the adhesive tape to secure the eDP cable.
3
Replace the display panel to align with the screw holders on the display assembly.
4
Tighten the M2.0x3.0 screws to secure the display panel to the display assembly.
5
Install the:
a
b
c
d
e
f
g
6
display bezel
display assembly
hinge cap
WWAN card
WLAN card
battery
base cover
Follow the procedure in After working inside your computer.
Removing and installing components
49
eDP cable
Removing the eDP cable
These instructions are applicable only for a non-touch screen.
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
f
g
3
base cover
battery
WWAN card
WLAN card
display assembly
display bezel
display panel
Peel off the eDP cable from the adhesive to remove it from the display.
Installing the eDP cable
These instructions are applicable only for a non-touch screen.
1
Affix the eDP cable on the display assembly.
2
Install the:
a
b
c
d
e
50
display panel
display bezel
display assembly
WWAN card
WLAN card
Removing and installing components
f
g
3
battery
base cover
Follow the procedure in After working inside your computer.
Camera
Removing the camera
These instructions are applicable only for a non-touch screen.
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
f
g
3
base cover
battery
WLAN card
WWAN card
display assembly
display bezel
display panel
To remove the camera:
a
b
Disconnect the camera cable from the connector [1].
Lift the camera away from the display [2].
Removing and installing components
51
Installing the camera
These instructions are applicable only for a non-touch screen.
1
Place the camera on the display assembly.
2
Connect the camera cable to the connector on the display assembly
3
Install the:
a
b
c
d
e
f
g
4
display panel
display bezel
display assembly
WWAN card
WLAN card
battery
base cover
Follow the procedure in After working inside your computer.
Palm rest
Replacing the palm rest
1
Follow the procedure in Before working inside your computer.
2
Remove the:
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
base cover
battery
keyboard
WLAN card
SSD card or hard drive
memory module
heat sink
system fan
coin cell battery
chassis frame
touchpad panel
SmartCard reader
hinge cap
display assembly
display bezel
display hinge
display panel
eDP cable
camera
NOTE: The component you are left with is the palm rest.
52
Removing and installing components
3
Install the following components on the new palm rest.
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
4
camera
eDP cable
display panel
display hinge
display bezel
display assembly
hinge cap
SmartCard reader
touchpad panel
chassis frame
coin cell battery
heat sink
system fan
memory module
SSD card or hard drive
WLAN card
keyboard
battery
base cover
Follow the procedure in After working inside your computer.
Removing and installing components
53
3
Technology and components
Power adapter
This laptop is shipped with 65 W or 90 W power adapter.
WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then
pull firmly but gently to avoid damaging the cable.
WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary among
countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or
equipment damage.
Processors
This laptop is shipped with the following processors:
•
Intel Core i3-7100U (3M Cache, up to 2.4 GHz), Dual Core
•
Intel Core i5-7200U (3M Cache, up to 3.1 GHz), Dual Core
•
Intel Core i5-7300U (3M Cache, up to 3.5 GHz),vPro, Dual Core
•
Intel Core i7-7600U (4M Cache, up to 3.9 GHz), vPro, Dual Core
•
Intel Core i5-7300HQ (6M Cache, up to 3.5GHz), Quad Core, 35W
•
Intel Core i5-7440HQ (6M Cache, up to 3.8GHz), vPro, Quad Core, 35W
•
Intel Core i7-7820HQ (8M Cache, up to 3.9GHz), vPro, Quad Core, 35W
•
Intel Core i5-6200U (Dual Core, 2.3GHz, 3M cache, 15W)
•
Intel Core i5-6300U (Dual Core, 2.4GHz, 3M cache, 15W)-vPro
•
Intel Core i5-6440HQ (Quad Core, 2.6GHz, 6M cache, cTDP 35W) –vPro
NOTE: The clock speed and performance varies depending on the workload and other variables.
Skylake processor
Intel Skylake is the successor to the Intel® Broadwell processor. It is a microarchitecture redesign using an already existing process
technology and it will be branded as Intel 6th Gen Core. Like Broadwell, Skylake is available in four variants with suffixes SKL-Y, SKL-H, and
SKL-U.
The Skylake also includes Core i7, i5, i3, Pentium and Celeron processors.
Processor performance features
The following table illustrates the performance available on each Skylake suffix.
Processor number
Cache
No. of cores/No. of
threads
Power
Memory type
Graphics
Intel Core i5-6200U (Dual
Core, 2.3GHz, 15W)
3 MB
2/4
15 W
DDR4-2133
Intel HD graphics 620
54
Technology and components
Intel Core i5-6300U (Dual
Core, 2.4GHz, 15W)-vPro
3 MB
2/4
15 W
DDR4-2133
Intel HD graphics 620
Intel Core i5-6440HQ (Quad 6 MB
Core, 2.6GHz, TDP 35W) –
vPro
4/4
35 W
DDR4-2133
Intel HD graphics 530
Identifying processors in Windows 10
1
Tap Search the Web and Windows.
2
Type Device Manager.
3
Tap Processor.
The processor information is displayed.
Verifying the processor usage in Task Manager
1
Press and hold the taskbar.
2
Select Start Task Manager.
The Windows Task Manager window is displayed.
3
Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
Verifying the processor usage in Resource Monitor
1
Press and hold the taskbar.
2
Select Start Task Manager.
The Windows Task Manager window is displayed.
Technology and components
55
3
Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
4
Click Open Resource Monitor.
Chipsets
All laptops or notebook communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset .
Intel chipset drivers
Verify if the Intel chipset drivers are already installed in the laptop.
56
Technology and components
Table 1. Intel chipset drivers
Before installation
After installation
Downloading the chipset driver
1
Turn on the laptop.
2
Go to Dell.com/support.
3
Click Product Support, enter the Service Tag of your laptop, and then click Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
4
Click Drivers and Downloads.
5
Select the operating system installed on your laptop.
6
Scroll down the page, expand Chipset, and select your chipset driver.
7
Click Download File to download the latest version of the chipset driver for your laptop.
8
After the download is complete, navigate to the folder where you saved the driver file.
9
Double-click the chipset driver file icon and follow the instructions on the screen.
Identifying the chipset in Device Manager on Windows 10
1
Click Settings
2
From the Control Panel, select Device Manager.
on the Windows 10 Charms Bar.
3
Expand System Devices and search for the chipset.
Technology and components
57
Graphic options
This laptop is shipped with the following graphics chipset options:
•
Intel HD Graphics 620
•
Intel HD Graphics 630
•
NVIDIA GeForce 940M 64 Bit
•
NVIDIA GeForce 930MX 64 Bit
Intel HD Graphics drivers
Verify if the Intel HD Graphics drivers are already installed in the laptop.
Table 2. Intel HD Graphics drivers
Before installation
After installation
Downloading drivers
1
Turn on the laptop.
2
Go to Dell.com/support.
3
Click Product Support, enter the Service Tag of your laptop, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.
4
Click Drivers and Downloads.
5
Select the operating system installed on your laptop.
6
Scroll down the page and select the graphic driver to install.
58
Technology and components
7
Click Download File to download the graphic driver for your laptop.
8
After the download is complete, navigate to the folder where you saved the graphic driver file.
9
Double-click the graphic driver file icon and follow the instructions on the screen.
Display options
This laptop has the following display options:
•
15.6" HD (1366 x 768)
•
15.6" FHD WVA (1920 x 1080)
•
15.6" FHD WVA (touch) (1920 x 1080)
Identifying the display adapter
1
Start the Search Charm and select Settings.
2
Type Device Manager in the search box and tap Device Manager from the left pane.
3
Expand Display adapters.
The display adapters are displayed.
Changing the screen resolution
1
Press and hold the desktop screen and select Display Settings.
2
Tap or click Display settings.
The Setting window is displayed.
3
Scroll down and select Advanced Display Settings.
The Advanced Display Setting is displayed.
4
Select the required resolution from the drop-down list and tap Apply.
Rotating the display
1
Press and hold on the desktop screen.
A sub menu is displayed.
2
Select Graphic Options > Rotation and choose on of the following:
Technology and components
59
•
Rotate to Normal
•
Rotate to 90 Degrees
•
Rotate to 180 Degrees
•
Rotate to 270 Degrees
NOTE: The Display can also be rotated using the following key combinations:
•
Ctrl + Alt + Up arrow key (Rotate to normal)
•
Right arrow key (Rotate 90 degrees)
•
Down arrow key (Rotate 180 degrees)
•
Left arrow key (Rotate 270 degrees)
Adjusting brightness in Windows 10
To enable or disable automatic screen brightness adjustment:
1
Swipe-in from the right edge of the display to access the Action Center.
2
Tap or click All Settings
3
Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
> System > Display.
NOTE: You can also use the Brightness level slider to adjust the brightness manually.
Cleaning the display
1
Check for any smudges or areas that has to be cleaned.
2
Use a microfiber cloth to remove any obvious dust and gently brush off any dirt particles.
3
Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition.
4
Gently wipe the screen in a circular motion. Do not press hard on the cloth.
NOTE: Never spray any cleaning solutions directly on the screen; spray it to the cleaning cloth.
NOTE: Do not press hard or touch the screen with your fingers or you may leave oily prints and smears.
NOTE: Do not leave any liquid on the screen.
5
Remove all excess moisture as it may damage your screen.
6
Let the display dry thoroughly before you turn it on.
7
For stains that are hard to remove, repeat this procedure till the display is clean.
Using touch screen in Windows 10
Follow these steps to enable or disable the touch screen:
1
Go to the Charms Bar and tap All Settings
2
Tap Control Panel.
3
Tap Pen and Input Devices in the Control Panel.
4
Tap the Touch tab.
5
Select Use your finger as an input device to enable the touch screen. Clear the box to disable the touch screen.
60
Technology and components
.
Connecting to external display devices
Follow these steps to connect your laptop to an external display device:
1
Ensure that the projector is turned on and plug the projector cable into a video port on your laptop.
2
Press the Windows logo+P key.
3
Select one of the following modes:
•
PC screen only
•
Duplicate
•
Extend
•
Second Screen only
NOTE: For more information, see the document that shipped with your display device.
Realtek ALC3246 Waves MaxxAudio Pro controller
This laptop is shipped with integrated Realtek ALC3246-CG Controller Waves MaxxAudio Pro controller. It is a High Definition audio codec
designed for Windows desktop and laptops.
Downloading the audio driver
1
Turn on the laptop.
2
Go to www.Dell.com/support.
3
Click Product Support, enter the Service Tag of your laptop and click Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
4
Click Drivers and Downloads.
5
Select the operating system installed on your laptop.
6
Scroll down the page and expand Audio.
7
Select the audio driver.
8
Click Download File to download the latest version of the audio driver for your laptop.
9
After the download is complete, navigate to the folder where you saved the audio driver file.
10
Double-click the audio driver file icon and follow the instructions on the screen.
Identifying the audio controller in Windows 10
1
Swipe from the right edge to access the Search Charm and select All Settings
.
2
Type Device Manager in the search box and select Device Manager from the left pane.
3
Expand Sound, video and game controllers.
The audio controller is displayed.
Table 3. Identifying the audio controller in Windows 10
Before installation
After installation
Technology and components
61
Changing the audio settings
1
Tap or touch the Search the web and Windows and type Dell Audio.
2
Start the Dell Audio utility from the left pane.
WLAN cards
This laptop supports the Intel 8265 with and without Bluetooth or Qualcomm 1820 with Bluetooth card.
NOTE: Qualcomm xxxxxx (for example :QCA61x4A) is a product of Qualcomm Technologies, Inc
Secure Boot screen options
Option
Description
Secure Boot Enable This option enables or disables the Secure Boot feature.
•
Disabled
•
Enabled
Default setting: Enabled.
Expert Key
Management
Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Mode option is disabled by default. The options are:
•
PK
•
KEK
•
db
•
dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
•
Save to File—Saves the key to a user-selected file
•
Replace from File—Replaces the current key with a key from a user-selected file
•
Append from File—Adds a key to the current database from a user-selected file
•
Delete—Deletes the selected key
•
Reset All Keys—Resets to default setting
•
Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to
default settings.
Hard drive options
This laptop supports HDD, M.2 SATA SSD, and M.2 PCIe NVMe.
62
Technology and components
Identifying the hard drive in Windows 10
1
Tap or click All Settings
2
Tap or click Control Panel, select Device Manager , and expand Disk drives.
on the Windows 10 Charms Bar.
The hard drive is listed under Disk drives.
Identifying the hard drive in the BIOS
1
Turn on or restart your laptop.
2
When the Dell logo appears, perform one of the following actions to enter the BIOS setup program:
•
With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
•
Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter BIOS setup. To
enter the Boot selection menu, press the Volume Up button.
The hard drive is listed under the System Information under the General group.
Camera features
This laptop is shipped with front-facing camera with the image resolution of 1280 x 720 (maximum).
NOTE: The camera is at the top center of the display.
Identifying the camera in Device Manager on Windows 10
1
In the Search box, type device manager, and tap to start it.
2
Under Device Manager, expand Imaging devices.
Starting the camera
To start the camera, open an application that uses the camera. For instance, if you tap the Skype software that is shipped with the laptop,
the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.
Technology and components
63
Starting the camera application
1
Tap or click the Windows button and select All apps.
2
Select Camera from the apps list.
3
If the Camera App is not available in the apps list, search for it.
64
Technology and components
Memory features
This laptop supports a minimum memory of :
•
4 GB and a maximum of 32 GB DDR4 memory, up to 2133 MHz (dual core).
•
4 GB and a maximum of 32 GB DDR4 memory, up to 2400 MHz (quad core).
NOTE: The memory module in the Dual Core processor will have 2400 MHz printed, but it performs at 2133 MHz.
Verifying system memory in Windows 10
1
Tap the Windows button and select All Settings
2
Under System, tap About.
> System.
Verifying system memory in system setup (BIOS)
1
Turn on or restart your system.
2
Perform one of the following actions after the Dell logo is displayed:
•
With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
•
3
Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter BIOS setup. To
enter the Boot selection menu, press the Volume Up button.
On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.
Testing memory using ePSA
1
Turn on or restart your system.
2
Perform one of the following actions after the Dell logo is displayed:
•
With keyboard — Press F12.
•
Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot
selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
The PreBoot System Assessment (PSA) starts on your system.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn off
the laptop and try again.
Realtek HD audio drivers
Verify if the Realtek audio drivers are already installed in the laptop.
Table 4. Realtek HD audio drivers
Before installation
After installation
Technology and components
65
Thunderbolt over Type-C
Thunderbolt is a hardware interface that combines data, video, audio, and power in a single connection. Thunderbolt combines PCI Express
(PCIe) and DisplayPort (DP) into one serial signal, and additionally provides DC power, all in one cable. Thunderbolt 1 and Thunderbolt 2 use
the same connector as miniDP (DisplayPort) to connect to peripherals, while Thunderbolt 3 uses a USB Type-C connector.
Figure 1. Thunderbolt 1 and Thunderbolt 3
1
Thunderbolt 1 and Thunderbolt 2 (using a miniDP connector)
2
Thunderbolt 3 (using a USB Type-C connector)
Thunderbolt 3 over Type-C
Thunderbolt 3 brings Thunderbolt to USB Type-C at speeds up to 40 Gbps, creating one compact port that does it all - delivering the
fastest, most versatile connection to any dock, display or data device like an external hard drive. Thunderbolt 3 uses a USB Type-C
connector/port to connect to supported peripherals.
1
Thunderbolt 3 uses USB Type-C connector and cables - It is compact and reversible
2
Thunderbolt 3 supports speed up to 40 Gbps
3
DisplayPort 1.2 – compatible with existing DisplayPort monitors, devices and cables
4
USB Power Delivery - Up to 130W on supported computers
Key Features of Thunderbolt 3 over USB Type-C
1
Thunderbolt, USB, DisplayPort and power on USB Type-C on a single cable (features vary between different products)
2
USB Type-C connector and cables which are compact and reversible
3
Supports Thunderbolt Networking (*varies between different products)
4
Supports up to 4K displays
5
Up to 40 Gbps
NOTE: Data transfer speed may vary between different devices.
66
Technology and components
Thunderbolt Icons
Figure 2.
Technology and components
67
4
System setup options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Topics:
•
Boot Sequence
•
Navigation keys
•
System Setup overview
•
Accessing System Setup
•
General screen options
•
System Configuration screen options
•
Video screen options
•
Security screen options
•
Secure Boot screen options
•
Intel Software Guard Extensions
•
Performance screen options
•
Power Management screen options
•
POST Behavior screen options
•
Virtualization support screen options
•
Wireless screen options
•
Maintenance screen options
•
System Log screen options
•
Updating the BIOS
•
System and setup password
Boot Sequence
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example:
optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
•
Access System Setup by pressing F2 key
•
Bring up the one-time boot menu by pressing F12 key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
•
Removable Drive (if available)
•
STXXXX Drive
•
Optical Drive
•
Diagnostics
NOTE: XXX denotes the SATA drive number.
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
68
System setup options
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the
system.
Keys
Navigation
Up arrow
Moves to the previous field.
Down arrow
Moves to the next field.
Enter
Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar
Expands or collapses a drop‐down list, if applicable.
Tab
Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc
Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
F1
Displays the System Setup help file.
System Setup overview
System Setup allows you to:
•
Change the system configuration information after you add, change, or remove any hardware in your computer.
•
Set or change a user-selectable option such as the user password.
•
Read the current amount of memory or set the type of hard drive installed.
Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.
CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your
computer to work incorrectly.
Accessing System Setup
1
Turn on (or restart) your computer.
2
After the white Dell logo appears, press F2 immediately.
The System Setup page is displayed.
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or
restart your computer and try again.
NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.
General screen options
This section lists the primary hardware features of your computer.
Option
Description
System Information This section lists the primary hardware features of your computer.
•
System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, and the Express Service Code.
System setup options
69
Option
Description
•
Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology, DIMM ASize, DIMM B Size,
•
Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
Technology.
•
Device Information: Displays Primary Hard Drive, M.2 SATA2, M.2 SATA, M.2 PCIe SSD-0, LOM MAC Address,
Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi
Device, WiGig Device, Cellular Device, Bluetooth Device.
Battery Information Displays the battery status and the type of AC adapter connected to the computer.
Boot Sequence
Allows you to change the order in which the computer attempts to find an operating system.
•
Diskette Drive
•
Internal HDD
•
USB Storage Device
•
CD/DVD/CD-RW Drive
•
Onboard NIC
Advanced Boot
Options
This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
UEFI Booth Path
Security
This options controls whether or not the system will prompt the user to enter the Admin password when booting a
UEFI boot path from the F12 Boot Menu.
Date/Time
•
Always, Except Internal HDD
•
Always
•
Never (by default enabled)
Allows you to change the date and time.
System Configuration screen options
Option
Description
Integrated NIC
Allows you to configure the integrated network controller. The options are:
Parallel Port
Serial Port
70
•
Disabled
•
Enabled
•
Enabled w/PXE: This option is enabled by default.
Allows you to configure the parallel port on the docking station. The options are:
•
Disabled
•
AT: This option is enabled by default.
•
PS2
•
ECP
Allows you to configure the integrated serial port. The options are:
•
Disabled
•
COM1: This option is enabled by default.
•
COM2
•
COM3
System setup options
Option
Description
•
SATA Operation
Drives
SMART Reporting
Allows you to configure the internal SATA hard-drive controller. The options are:
•
Disabled
•
AHCI
•
RAID On: This option is enabled by default.
Allows you to configure the SATA drives on board. All drives are enabled by default. The options are:
•
SATA-0
•
SATA-2
•
SATA-4
•
M.2 PCI-e SSD-0
This field controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. This option is
disabled by default.
•
USB Configuration
COM4
Enable SMART Reporting
This is an optional feature.
This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices (HDD, memory key, floppy).
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
The options are:
•
Enable USB Boot Support (by default enable)
•
Enable External USB Port (by default enable)
•
Enable Thunderbolt Ports (by default enable)
•
Enable Thunderbolt Boot Support
•
Always Allow Dell Docks (by default enable)
•
Enable Thunderbolt (ans PCIe behind TBT) Pre-boot
•
Security level — No Secuirty
•
Security level — User Configuration(by default enable)
•
Security level — Secure connect
•
Security level — Display Port Only
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
USB PowerShare
This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using
the stored system battery power through the USB PowerShare port.
Audio
This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
•
Enable Microphone (by default enable)
•
Enable Internal Speaker (by default enable)
System setup options
71
Option
Description
Keyboard
Illumination
This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level
can be set from 0% to 100%. The options are:
Keyboard Backlight
Timeout on AC
•
Disabled
•
Dim
•
Bright (enabled by default)
The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not affected.
Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the
backlight is enabled.
•
5 seconds
•
10 seconds (enabled by default)
•
15 seconds
•
30 seconds
•
1 minute
•
5 minutes
•
15 minutes
•
Never
Keyboard Backlight The Keyboard Backlight Timeout dims out with Battery option. The main keyboard illumination feature is not
Timeout on Battery affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when
the backlight is enabled.
•
5 seconds
•
10 seconds (enabled by default)
•
15 seconds
•
30 seconds
•
1 minute
•
5 minutes
•
15 minutes
•
Never
Keyboard Backlight
with AC
The Keyboard Backlight with AC option does not affect the main keyboard illumination feature. Keyboard
Illumination will continue to support the various illumination levels. This field has an effect when the backlight is
enabled.
Touchscreen
This fields controls whether the touchscreen is enabled or diabled.
•
Touchscreen (enabled by default)
Unobtrusive Mode
This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.
Miscellaneous
Devices
Allows you to enable or disable the following devices:
72
•
Enable Camera —enabled by default
•
Enable Hard Drive Free Fall Protection (enabled by default)
•
Enable Secure Digital (SD) Card (enabled by default)
•
Secure Digital (SD) Card Boot
•
Secure Digital (SD) Card Read — only Mode
System setup options
Video screen options
Option
Description
LCD Brightness
Allows you to set the display brightness depending up on the power source (On Battery and On AC).
NOTE: The video setting will be visible only when a video card is installed into the system.
Security screen options
Option
Description
Admin Password
Allows you to set, change, or delete the administrator (admin) password.
NOTE: You must set the admin password before you set the system or hard drive password. Deleting
the admin password automatically deletes the system password and the hard drive password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set
System Password
Allows you to set, change or delete the system password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set
M.2 SATA SSD
Password
Allows you to set, change, or delete the M.2 SATA SSD password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set
Strong Password
Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least 8 characters long.
Password
Configuration
Allows you to determine the minimum and maximum length of Administrator and System passwords.
Password Bypass
Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
•
Disabled
•
Reboot bypass
Default setting: Disabled
Password Change
Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
Non-Admin Setup
Changes
Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set.
If disabled the setup options are locked by the admin password.
System setup options
73
Option
Description
UEFI Capsule
Firmware Updates
Allows yout to control whether this system allows BIOS updates via UEFI capsule update packages.
TPM 2.0 Security
Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
•
Enable UEFI Capsule Firmware Updates (enabled by default)
•
TPM On (enabled by default)
•
Clear
•
PPI Bypass for Enabled Commands(enabled by default)
•
Attestation Enable (enabled by default)
•
Key Storage Enable (enabled by default)
•
PPI Bypass for Disabled Commands
•
SHA-256 (enabled by default)
•
Disabled
•
Enabled
NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software).
Computrace
Allows you to activate or disable the optional Computrace software The options are:
•
Deactivate
•
Disable
•
Activate
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes will be allowed
Default setting: Deactivate
CPU XD Support
Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support (default)
OROM Keyboard
Access
Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot. The options
are:
•
Enable
•
One Time Enable
•
Disable
Default setting: Enable
Admin Setup
Lockout
Allows you to prevent users from entering Setup when an Administrator password is set.
Master Password
Lockout
Allows you to disable master password support. Hard disk password need to be cleared before the setting can be
changed
Default Setting: Disabled
•
74
Enable Master Password Lockout (Disabled)
System setup options
Secure Boot screen options
Option
Description
Secure Boot Enable This option enables or disables the Secure Boot feature.
•
Disabled
•
Enabled
Default setting: Enabled.
Expert Key
Management
Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Mode option is disabled by default. The options are:
•
PK
•
KEK
•
db
•
dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
•
Save to File—Saves the key to a user-selected file
•
Replace from File—Replaces the current key with a key from a user-selected file
•
Append from File—Adds a key to the current database from a user-selected file
•
Delete—Deletes the selected key
•
Reset All Keys—Resets to default setting
•
Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to
default settings.
Intel Software Guard Extensions
Option
Description
Intel SGX Enable
This fields specifies you to provide a secured environment for running code/storing sensitive information in the
context of the main OS. The options are:
Enclave Memory
Size
•
Disabled
•
Enabled
•
Software Controlled: This option is enabled by default.
This option sets SGX Enclave Reserve Memory Size. The option are:
•
32 MB
•
64 MB
•
128 MB
System setup options
75
Performance screen options
Option
Description
Multi Core Support
This field specifies whether the process has one or all cores enabled. The performance of some applications
improves with the additional cores.
Intel SpeedStep
•
All (By default enabled)
•
1
•
2
•
3
Allows you to enable or disable the Intel SpeedStep feature.
•
Enable Intel SpeedStep
Default setting: The option is enabled.
C-States Control
Allows you to enable or disable the additional processor sleep states.
•
C states
Default setting: The option is enabled.
Intel TurboBoost
Allows you to enable or disable the Intel TurboBoost mode of the processor.
•
Enable Intel TurboBoost
Default setting: The option is enabled.
Hyper-Thread
Control
Allows you to enable or disable the Hyper-Threading in the processor.
•
Disabled
•
Enabled
Default setting: Enabled.
Power Management screen options
Option
Description
AC Behavior
Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Default setting: Wake on AC is not selected.
Auto On Time
Allows you to set the time at which the computer must turn on automatically. The options are:
•
Disabled
•
Every Day
•
Weekdays
•
Select Days
Default setting: Disabled
USB Wake Support
76
Allows you to enable USB devices to wake the system from Standby.
System setup options
Option
Description
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
Wireless Radio
Control
•
Enable USB Wake Support
•
Wake on Dell USB-C Dock (By default enable)
Allows you to enable or disable the feature that automatically switches from wired or wireless networks without
depending on the physical connection.
•
Control WLAN Radio
•
Control WWAN Radio
Default setting: The option is disabled.
Wake on LAN/
WLAN
Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
LAN signal.
•
Disabled
•
LAN Only
•
WLAN Only
•
LAN or WLAN
Default setting: Disabled
Block Sleep
This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
Default setting: This option is disabled
Peak Shift
This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.
Advanced Battery
Charge
Configuration
This option enables you to maximize the battery health. By enabling this option, your system uses the standard
charging algorithm and other techniques, during the non-work hours to improve the battery health.
Disabled
Default setting: Disabled
Primary Battery
Charge
Configuration
Allows you to select the charging mode for the battery. The options are:
•
Adaptive
•
Standard — Fully charges your battery at a standard rate.
•
ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This
option is enabled by default.
•
Primarily AC use
•
Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Configuration option.
Sleep Mode
This option is used to select which sleep mode will be used by operating system.
System setup options
77
Option
Description
Type-C Connector
Power
•
OS Automatic Selection
•
Force S3 (By default enable)
This option lets you set the maximum power that can be drawn from the Type-C connector.
•
7.5 Watts (By default enable)
•
15 Watts
POST Behavior screen options
Option
Description
Adapter Warnings
Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Default setting: Enable Adapter Warnings
Keypad
(Embedded)
Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
•
Fn Key Only: This option is enabled by default.
•
By Numlock
NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only
mode.
Mouse/Touchpad
Numlock Enable
Allows you to define how the system handles mouse and touch pad input. The options are:
•
Serial Mouse
•
PS2 Mouse
•
Touchpad/PS-2 Mouse: This option is enabled by default.
Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.
Fn Key Emulation
Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Enable Fn Key Emulation (default)
Fn Lock Options
Fastboot
Extended BIOS
POST Time
78
Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
•
Fn Lock. This option is selected by default.
•
Lock Mode Disable/Standard
•
Lock Mode Enable/Secondary
Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
•
Minimal
•
Thorough (default)
•
Auto
Allows you to create an additional preboot delay. The options are:
•
0 seconds. This option is enabled by default.
System setup options
Option
Full Screen Logo
Description
•
5 seconds
•
10 seconds
This option will display full screen logo if your image match screen resolution
•
Warnings and Error
Enable Full Screen Logo
This option will cause the boot process to only pause when warnings or errors are detected.
•
Prompt on Warnings and Errors This option is enabled by default.
•
Continue on Warnings
•
Continue on Warnings and Errors
NOTE: Error deemed critical to the operation of the system hardware will always halt the system.
Virtualization support screen options
Option
Description
Virtualization
Allows you to enable or disable the Intel Virtualization Technology.
Enable Intel Virtualization Technology: This option is enabled by default.
VT for Direct I/O
Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O: This option is enabled by default.
Trusted Execution
This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and Virtualization
technology for direct I/O must be enabled to use this feature.
Trusted Execution: This option is enabled by default.
Wireless screen options
Option
Description
Wireless Switch
Allows to set the wireless devices that can be controlled by the wireless switch. The options are:
•
WWAN
•
GPS (on WWAN Module)
•
WLAN/WiGig
•
Bluetooth
All the options are enabled by default.
NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or
disabled independently.
Wireless Device
Enable
Allows you to enable or disable the internal wireless devices.
•
WWAN/GPS
•
WLAN/WiGig
System setup options
79
Option
Description
•
Bluetooth
All the options are enabled by default.
Maintenance screen options
Option
Description
Service Tag
Displays the Service Tag of your computer.
Asset Tag
Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade
This controls flashing of the system firmware to previous revisions.
•
Data Wipe
Allows BIOS Downgrade (enabled by default)
This field allows users to erase the data securely from all internal storage devices. The following is list of devices
affected:
BIOS Recovery
•
Internal SATA HDD/SSD
•
Internal M.2 SATA SDD
•
Internal M.2 PCIe SSD
•
Internal eMMC
This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard
drive or an external USB key.
•
BIOS Recovery from Hard Drive (enabled by default)
•
BIOS Auto-Recovery
•
Always perform Integrity Check
System Log screen options
Option
Description
BIOS Events
Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events
Allows you to view and clear the System Setup (Thermal) events.
Power Events
Allows you to view and clear the System Setup (Power) events.
Updating the BIOS
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that
your computer battery is fully charged and connected to a power outlet
1
Restart the computer.
2
Go to Dell.com/support.
3
Enter the Service Tag or Express Service Code and click Submit.
NOTE: To locate the Service Tag, click Where is my Service Tag?
NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on
screen.
4
80
If you are unable to locate or find the Service Tag, click the Product Category of your computer.
System setup options
5
Choose the Product Type from the list.
6
Select your computer model and the Product Support page of your computer appears.
7
Click Get drivers and click View All Drivers.
The Drivers and Downloads page opens.
8
On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
9
Identify the latest BIOS file and click Download File.
You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the
instructions on the screen.
10
Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11
Click Save to save the file on your computer.
12
Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS
from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.
System and setup password
You can create a system password and a setup password to secure your computer.
Password type
Description
System password
Password that you must enter to log on to your system.
Setup password
Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
Assigning a system password and setup password
You can assign a new System Password only when the status is in Not Set.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not
provide the system password to log on to the computer.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1
In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2
Select System Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
•
A password can have up to 32 characters.
•
The password can contain the numbers 0 through 9.
•
Only lower case letters are valid, upper case letters are not allowed.
3
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
Type the system password that you entered earlier in the Confirm new password field and click OK.
4
Press Esc and a message prompts you to save the changes.
5
Press Y to save the changes.
The computer reboots.
System setup options
81
Deleting or changing an existing system and/or setup
password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1
In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2
In the System Security screen, verify that Password Status is Unlocked.
3
Select System Password, alter or delete the existing system password and press Enter or Tab.
4
Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, confirm the deletion when promoted.
5
Press Esc and a message prompts you to save the changes.
6
Press Y to save the changes and exit from System Setup.
The computer reboots.
82
System setup options
5
Technical specifications
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer
in:
•
Windows 10, click or tap Start
> Settings > System > About.
Topics:
•
System specifications
•
Processor specifications
•
Memory specifications
•
Storage specifications
•
Audio specifications
•
Video specifications
•
Camera specifications
•
Communication specifications
•
Port and connector specifications
•
Contactless smart card specifications
•
Display specifications
•
Keyboard specifications
•
Touchpad specifications
•
Battery specifications
•
AC Adapter specifications
•
Physical specifications
•
Environmental specifications
System specifications
Feature
Specification
Chipset
Intel 7th Generation processors
Intel 6th Generation processors
DRAM bus width
64-bit
Flash EPROM
SPI 128 Mbits
PCIe bus
100 MHz
External Bus
Frequency
PCIe Gen3 (8 GT/s)
Technical specifications
83
Processor specifications
Feature
Types
Specification
•
Intel Core i3 series, i5 series, i7 series (Dual core)
•
Intel Core i5 series, i7 series (Quad core)
•
L3 cache
i3 U-series
i5 U-series
i5 H-series
i7 U-series
i7 H-series
•
3 MB
•
3 MB
•
6 MB
•
4 MB
•
non vPro — 6 MB
•
vPro — 8 MB
Memory specifications
Feature
Specification
Memory connector
Two SODIMM slots
Memory capacity
4 GB, 8 GB, and 16 GB
Memory type
DDR4 SDRAM
Speed
•
2133 MHz
•
2400 MHz
NOTE: 2133 MHz supports only in Intel Dual Core.
Minimum memory
4 GB
Maximum memory
32 GB
Storage specifications
Feature
Specification
SSD M.2 SATA /
PCIe
Up to 512 GB
HDD
Up to 1 TB
84
Technical specifications
Audio specifications
Feature
Specification
Types
High-definition audio
Controller
Realtek ALC3246
Stereo conversion
Digital audio-out through HDMI — up to 7.1 compressed and uncompressed audio
Internal interface
High-definition audio codec
External interface
Stereo headset/mic combo
Speakers
Two
Internal speaker
amplifier
2 W (RMS) per channel
Volume controls
Hot keys
Video specifications
Feature
Specification
Type
Integrated on system board, hardware accelerated
Graphic cards
i3, i5, i7 Intel HD Graphics 620 (dual core)
Intel HD Graphics 630 (quad core)
NVIDIA GeForce 930MX 64 Bit(dual core)
NVIDIA GeForce 940MX 64 Bit
Data bus
Integrated video
External display
support
•
19-pin HDMI connector
•
15-pin VGA connector
•
DisplayPort over Type-C connector
Camera specifications
NOTE: Windows Hello face authentication enabled.
Feature
Specification
Camera resolution
0.92 megapixels
HD Panel Resolution 1366 x 768 pixels
FHD Panel
Resolution
1280 x 720 pixels
HD Panel Video
Resolution
(maximum)
1280 x 720 pixels
Technical specifications
85
Feature
Specification
FHD Panel Video
Resolution
(maximum)
1920 x 1080 pixels
Diagonal viewing
angle
74°
Communication specifications
Features
Specification
Network adapter
10/100/1000 Mb/s Ethernet (RJ-45)
Wireless
•
Internal wireless local area network (WLAN)
•
Wireless wide area network (WWAN) - optional
•
Wireless gigabit (WiGig) - optional
Port and connector specifications
Feature
Specification
Audio
Stereo headset / mic combo
Video
•
One 19-pin HDMI connector
•
15 pin VGA connector
Network adapter
One RJ-45 connector
USB
Three USB 3.0 ports, with one PowerShare
Memory card reader Up to SD4.0
Micro SIM (uSIM)
card
One external (optional)
Docking port
Docking has one options:
•
One DisplayPort over USB type C, optional Thunderbolt 3 cable docking port
NOTE: DisplayPort over USB Type-C Thunderbolt 3 is available in systems with discrete graphics only.
Contactless smart card specifications
Feature
Specification
Supported Smart
Cards/Technologies
BTO with USH
86
Technical specifications
Display specifications
Feature
Type
Specification
•
Non-touch HD
•
Non-touch FHD
•
Touch FHD with OTP lite - The OTP Lite provides better clarity than traditional LED displays. OTP Lite also
reduces the number of display layers and improves multi touch functionality.
Height
360 mm (14.17 inches)
Width
224.3 mm (8.83 inches)
Diagonal
396.24 mm (15.6 inches)
Active area (X/Y)
344.23 mm x 193.54 mm
Touch FHD antiglare:
Maximum resolution
1920 x 1080
Maximum brightness 300 nits
Refresh rate
60 Hz
Maximum viewing
angles (horizontal)
80/80
Maximum viewing
angles (vertical)
80/80
Pixel pitch
0.179 mm (0.007 inches)
HD anti-glare:
Maximum resolution
1366 x 768
Maximum brightness 200 nits
Refresh rate
60 Hz
Maximum viewing
angles (horizontal)
40/40
Maximum viewing
angles (vertical)
+10/-30
Pixel pitch
0.252 mm (0.01 inches)
Keyboard specifications
Feature
Number of keys
Specification
•
United States: 103 keys
•
United Kingdom: 104 keys
•
Japan: 107 keys
•
Brazil: 106 keys
Technical specifications
87
Touchpad specifications
Feature
Specification
Active Area:
X-axis
99.50 mm
Y-axis
53.00 mm
Battery specifications
Feature
Specification
Type
42 Whr
51Whr
68Whr
92Whr
42 Whr :
Depth
181 mm (7.126 inches)
Height
7.05 mm (0.28 inch)
Width
95.9 mm (3.78 inches)
Weight
210 g (0.46 lb)
Voltage
11.4 V DC
51 Whr :
Depth
181 mm (7.126 inches)
Height
7.05 mm (0.28 inch)
Width
95.9 mm (3.78 inches)
Weight
250 g (0.55 lb)
Voltage
11.4 V DC
68 Whr :
Depth
233.00 mm (9.17 inches)
Height
7.5 mm (0.28 inch)
Width
95.90 mm (3.78 inches)
Weight
340 g (0.74 lb)
Voltage
7.6 V DC
92Whr :
Depth
332.00 mm (13.07 inches)
Height
7.7 mm (0.303 inches)
Width
96.0 mm (3.78 inches)
Weight
450.00 g (0.99 lb)
88
Technical specifications
Feature
Specification
Voltage
11.4 V DC
Life span
300 discharge per charge cycles
Temperature range
Operating
•
Charge: 0°C to 50°C (32°F to 158°F)
•
Discharge: 0°C to 70°C (32°F to 122°F)
•
Operating: 0°C to 35°C (32°F to 95°F)
Non-operating
- 20°C to 65°C (- 4°F to 149°F)
Coin cell battery
3 V CR2032 lithium coin cell
AC Adapter specifications
Feature
Specification
Type
65 W / 90 W
Input voltage
100 V AC to 240 V AC
Input current
(maximum)
1.7 A / 2.5 A
Input frequency
50 Hz to 60 Hz
Output current
3.34 A / 4.62 A
Rated output
voltage
19.5 +/– 1.0 V DC
Temperature range
(Operating)
0°C to 40°C (32°F to 104°F)
Temperature range
(Non-Operating)
–40°C to 70°C (–40°F to 158°F)
Physical specifications
Feature
Specification
Front height (nontouch)
•
23.25 mm (0.91 inch) (dual core)
•
24.3 mm (0.95 inch) (quad core)
Back height (nontouch)
•
23.25 mm (0.91 inch) (dual core)
•
24.3 mm (0.95 inch) (quad core)
•
376.0 mm (14.8 inches) (dual core)
•
376.0 mm (14.8 inches) (quad core)
•
250.7 mm (9.9 inches) (dual core)
•
250.65 mm (9.86 inches) (quad core)
Width
Depth
Technical specifications
89
Feature
Starting weight
Specification
•
4.19 lbs (1.90 kg) (dual core)
•
4.26 lbs (1.93 kg) (quad core)
Environmental specifications
Temperature
Specifications
Operating
0°C to 35°C (32°F to 95°F)
Storage
–40°C to 65°C (–40°F to 149°F)
Relative humidity Specifications
(maximum)
Operating
10 % to 90 % (non condensing)
Storage
5 % to 95 % (non condensing)
Altitude
(maximum)
Specifications
Operating
0 m to 3048 m (0 ft to 10,000 ft)
Non-operating
0 m to 10,668 m (0 ft to 35,000 ft)
Airborne
contaminant level
G1 as defined by ISA-71.04–1985
90
Technical specifications
6
Diagnostics
If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of
running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix
the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Topics:
•
Enhanced Pre-Boot System Assessment (ePSA) diagnostics
•
Device status lights
•
Battery status lights
•
Troubleshooting
Enhanced Pre-Boot System Assessment (ePSA)
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
You can launch the ePSA diagnostics in two ways:
1
Power-on the computer.
2
As the computer boots, press the F12 key as the Dell logo appears.
3
On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts
running the tests on all the detected devices.
4
If you wish to run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
5
Select the device from the left pane and click Run Tests
6
If there are any issues, error codes are displayed.
Note the error code and contact Dell.
OR
1
Shutdown the computer.
Diagnostics
91
2
Press and hold the fn key, while pressing the power button, and then release both.
The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts
running the tests on all the detected devices.
3
On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts
running the tests on all the detected devices.
4
If you wish to run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
5
Select the device from the left pane and click Run Tests
6
If there are any issues, error codes are displayed.
Note the error code and contact Dell.
Device status lights
Table 5. Device status lights
Icon
Name
Description
Power
status light
Turns on when you turn on the computer and blinks when the computer is in a power management mode.
Hard drive
status light
Turns on when the computer reads or writes data.
Battery
charge
indicator
Turns on steadily or blinks to indicate battery charge status.
The device status LEDs are usually located either on the top or left side of the keyboard. They display the storage, battery and wireless
devices connectivity and activity. Apart from that they can be useful as a diagnostic tool when there's a possible failure to the system.
NOTE: The position of the power status light may vary depending on the system.
The following table lists how to read the LED codes when possible errors occur.
Table 6. Battery charge LED indicator
Amber blinking pattern
Problem description
Suggested resolution
2,1
CPU
CPU failure
2,2
System board: BIOS ROM
System board, covers BIOS corruption or ROM error
2,3
Memory
No memory/RAM detected
2,4
Memory
Memory/RAM failure
2,5
Memory
Invalid memory installed
2,6
System board: Chipset
System board/Chipset error
2,7
LCD
Replace the system board
3,1
RTC Power Failure
CMOS battery failure
3,2
PCI/Video
PCI or video card/chip failure
3,3
BIOS Recovery 1
Recovery image not found
3,4
BIOS Recovery 2
Recovery image found but invalid
The blinking patterns will consist of 2 set of numbers being represented by (First Group: Amber blinks, Second Group: White blinks)
92
Diagnostics
NOTE:
1
First Group: The LED blinks 1 to 9 times followed by a brief pause with LED off at the interval of 1.5 seconds.(This is in Amber
color)
2
Second Group: The LED blinks 1 to 9 times, that would be then followed by a longer pause before the next cycle starts again at
the interval of 1.5 seconds.(This is in White color)
For Example: No Memory detected (2,3), Battery LED blinks two times of amber color followed by a pause, and then blinks three times of
white color. The Battery LED will pause for 3 seconds before the next cycle repeat itself again.
Battery status lights
If the computer is connected to an electrical outlet, the battery light operates as follows:
Alternately blinking
amber light and
white light
An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop.
Alternately blinking
amber light with
steady white light
Temporary battery failure with AC adapter present.
Constantly blinking
amber light
Fatal battery failure with AC adapter present.
Light off
Battery in full charge mode with AC adapter present.
White light on
Battery in charge mode with AC adapter present.
Troubleshooting
Enhanced Pre-Boot System Assessment (ePSA) diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
Running the ePSA diagnostics
1
Power-on the computer.
2
As the computer boots, press the F12 key as the Dell logo appears.
3
On the boot menu screen, select the Diagnostics option.
Diagnostics
93
The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts
running the tests on all the detected devices.
4
To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
5
Select the device from the left pane and click Run Tests.
6
If there are any issues, error codes are displayed.
Note the error code and contact Dell.
Real Time Clock (RTC) reset
The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and
Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off
state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC reset occurs after you release
the power button.
NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the
RTC reset process is aborted.
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are
unaffected by the RTC reset:
•
Service Tag
•
Asset Tag
•
Ownership Tag
•
Admin Password
•
System Password
•
HDD Password
•
Key Databases
•
System Logs
The following items may or may not reset based on your custom BIOS setting selections:
•
The Boot List
•
Enable Legacy OROMs
•
Secure Boot Enable
•
Allow BIOS Downgrade
94
Diagnostics
7
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1
Go to Dell.com/support.
2
Select your support category.
3
Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4
Select the appropriate service or support link based on your need.
Contacting Dell
95