Epson EcoTank ET-2500 User's Guide

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Epson EcoTank ET-2500 User's Guide | Manualzz

User's Guide

NPD5249-00 EN

User's Guide

Copyright

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of

Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson

Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko

Epson Corporation.

© 2015 Seiko Epson Corporation. All rights reserved.

The contents of this manual and the specifications of this product are subject to change without notice.

2

User's Guide

Trademarks

Trademarks

❏ EPSON

®

is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

❏ PRINT Image Matching

and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.

Copyright © 2001 Seiko Epson Corporation. All rights reserved.

❏ EPSON Scan software is based in part on the work of the Independent JPEG Group.

❏ libtiff

Copyright © 1988-1997 Sam Leffler

Copyright © 1991-1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,

IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,

INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES

WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED

OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN

CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

❏ Microsoft

®

, Windows

®

, and Windows Vista

®

are registered trademarks of Microsoft Corporation.

❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple

Inc., registered in the U.S. and other countries.

❏ Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.

❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be registered in certain jurisdictions.

❏ Intel

®

is a registered trademark of Intel Corporation.

❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

3

User's Guide

Contents

Contents

Copyright

Trademarks

About This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7

Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7

Descriptions Used in this Manual. . . . . . . . . . . . . . . 8

Operating System References. . . . . . . . . . . . . . . . . . 8

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer Advisories and Warnings. . . . . . . . . . . . . . . 9

Advisories and Warnings for Setting Up the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Advisories and Warnings for Using the Printer. . 10

Advisories and Warnings for Transporting or

Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 10

Advisories and Warnings for Using the

Printer with a Wireless Connection. . . . . . . . . . . 11

Protecting Your Personal Information. . . . . . . . . . . 11

Printer Basics

Part Names and Functions. . . . . . . . . . . . . . . . . . . 12

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Loading Paper

Paper Handling Precautions. . . . . . . . . . . . . . . . . . 17

Available Paper and Capacities. . . . . . . . . . . . . . . . 18

List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 18

Loading Paper in the Rear Paper Feed. . . . . . . . . . . 19

Placing Originals on the Scanner

Glass

Printing

Printing from a Computer. . . . . . . . . . . . . . . . . . . 24

Printing Basics - Windows. . . . . . . . . . . . . . . . . 24

Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .25

Printing on 2-Sides (for Windows only). . . . . . . .27

Printing Several Pages on One Sheet. . . . . . . . . . 28

Printing to Fit the Paper Size. . . . . . . . . . . . . . . .29

Printing Multiple Files Together (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only). . . . . . . . . . 31

Printing Using Advanced Features. . . . . . . . . . . 37

Printing Photos Using Epson Easy Photo Print. . 39

Printing from Smart Devices. . . . . . . . . . . . . . . . . 39

Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 39

Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 41

Canceling Printing - Printer Button. . . . . . . . . . .41

Canceling Printing - Windows. . . . . . . . . . . . . . 41

Canceling Printing - Mac OS X. . . . . . . . . . . . . . 42

Copying

Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Making Multiple Copies. . . . . . . . . . . . . . . . . . . . . 43

Scanning

Scanning from the Control Panel. . . . . . . . . . . . . . 44

Scanning from a Computer. . . . . . . . . . . . . . . . . . .44

Scanning Basics. . . . . . . . . . . . . . . . . . . . . . . . . 44

Scanning Using Advanced Features. . . . . . . . . . .47

Scanning from Smart Devices. . . . . . . . . . . . . . . . . 50

Installing Epson iPrint. . . . . . . . . . . . . . . . . . . . 50

Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 50

Refilling Ink

Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 52

Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . . . . 52

Ink Bottle Handling Precautions. . . . . . . . . . . . . . . 53

Refilling the Ink Tanks. . . . . . . . . . . . . . . . . . . . . . 53

Improving Print and Scan Quality

Checking and Cleaning the Print Head. . . . . . . . . . 57

Checking and Cleaning the Print Head -

Printer Buttons. . . . . . . . . . . . . . . . . . . . . . . . . 57

Checking and Cleaning the Print Head -

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Checking and Cleaning the Print Head -

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Replacing Ink inside the Ink Tubes. . . . . . . . . . . . . 59

Replacing Ink inside the Ink Tubes - Windows. . . 59

Replacing Ink inside the Ink Tubes - Mac OS X. . 59

4

User's Guide

Contents

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 59

Aligning the Print Head - Windows. . . . . . . . . . .60

Aligning the Print Head - Mac OS X. . . . . . . . . . 60

Cleaning the Paper Path for Ink Smears. . . . . . . . . .60

Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .61

Network Service and Software

Information

Epson Connect Service. . . . . . . . . . . . . . . . . . . . . .62

Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Running Web Config on a Web Browser. . . . . . . 63

Running Web Config on Windows. . . . . . . . . . . 63

Running Web Config on Mac OS X. . . . . . . . . . . 63

Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . 64

Guide to Windows Printer Driver. . . . . . . . . . . . 64

Making Operation Settings for the Windows

Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 67

Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . 68

Guide to Mac OS X Printer Driver. . . . . . . . . . . 68

Making Operation Settings for the Mac OS X

Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 70

EPSON Scan (Scanner Driver). . . . . . . . . . . . . . . . 70

Epson Event Manager. . . . . . . . . . . . . . . . . . . . . . .70

Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . . 71

E-Web Print (for Windows Only). . . . . . . . . . . . . . 71

EPSON Software Updater. . . . . . . . . . . . . . . . . . . .71

Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 72

Uninstalling Applications - Windows. . . . . . . . . 72

Uninstalling Applications - Mac OS X. . . . . . . . . 73

Installing Applications. . . . . . . . . . . . . . . . . . . . . . 73

Updating Applications and Firmware. . . . . . . . . . . 74

Solving Problems

Checking the Printer Status. . . . . . . . . . . . . . . . . . 75

Checking the Error Indicators on the Printer. . . . 75

Checking the Printer Status - Windows. . . . . . . . 76

Checking Printer Status - Mac OS X. . . . . . . . . . 76

Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 77

Removing Jammed Paper from the Rear

Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Removing Jammed Paper from Inside the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .79

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . . 79

Several Sheets of Paper are Fed at a Time. . . . . . . 80

No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . . 80

Power and Control Panel Problems. . . . . . . . . . . . . 80

Power Does Not Turn On. . . . . . . . . . . . . . . . . . 80

Power Does Not Turn Off. . . . . . . . . . . . . . . . . . 80

Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . 80

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 81

Nothing or a Very Faint Image is Printed. . . . . . . 81

Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 81

Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 82

An Image of the Reverse Side of the Original

Appears in the Copied Image. . . . . . . . . . . . . . . 83

The Position, Size, or Margins of the Printout

Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . . 83

Printed Characters Are Incorrect or Garbled. . . . 84

The Printed Image Is Inverted. . . . . . . . . . . . . . . 84

The Printout Problem Could Not be Cleared. . . . 84

Other Printing Problems. . . . . . . . . . . . . . . . . . . . 84

Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . 84

Printing Slows Down Dramatically During

Continuous Printing. . . . . . . . . . . . . . . . . . . . . 85

Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . . 85

Cannot Start Scanning when Using the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 86

Scanned Image Problems. . . . . . . . . . . . . . . . . . . . 86

Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . . .86

Characters Are Blurred. . . . . . . . . . . . . . . . . . . .87

An Image of the Reverse Side of the Original

Appears in the Scanned Image. . . . . . . . . . . . . . 87

Moire (Cross-Hatch) Patterns Appear in the

Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . . 87

Scanning Area or Direction Is Not Correct. . . . . 87

The Scanned Image Problem Could Not be

Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Other Scanning Problems. . . . . . . . . . . . . . . . . . . .88

Cannot Scan in Full Auto Mode in EPSON

Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Thumbnail Preview Does Not Work Properly. . . 88

Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . . 88

Scanning Stops when Scanning to PDF/

Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Slight Electric Shock when Touching the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Operation Sounds Are Loud. . . . . . . . . . . . . . . . 89

Application Is Blocked by a Firewall (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 89

Appendix

Technical Specifications. . . . . . . . . . . . . . . . . . . . . 90

5

User's Guide

Contents

Printer Specifications. . . . . . . . . . . . . . . . . . . . . 90

Scanner Specifications. . . . . . . . . . . . . . . . . . . . 90

Interface Specifications. . . . . . . . . . . . . . . . . . . .91

Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . . 91

Security Protocol. . . . . . . . . . . . . . . . . . . . . . . . 91

Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Electrical Specifications. . . . . . . . . . . . . . . . . . . 92

Environmental Specifications. . . . . . . . . . . . . . . 92

System Requirements. . . . . . . . . . . . . . . . . . . . . 93

Regulatory Information. . . . . . . . . . . . . . . . . . . . . 93

Standards and Approvals. . . . . . . . . . . . . . . . . . 93

Restrictions on Copying. . . . . . . . . . . . . . . . . . . 94

Checking the Total Number of Pages Fed

Through the Printer. . . . . . . . . . . . . . . . . . . . . . . . 95

Checking the Total Number of Pages Fed

Through the Printer - Control Panel. . . . . . . . . . 95

Checking the Total Number of Pages Fed

Through the Printer - Windows. . . . . . . . . . . . . 95

Checking the Total Number of Pages Fed

Through the Printer - Mac OS X. . . . . . . . . . . . . 96

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Saving Power - Windows. . . . . . . . . . . . . . . . . . 96

Saving Power - Mac OS X. . . . . . . . . . . . . . . . . . 96

Transporting the Printer. . . . . . . . . . . . . . . . . . . . .96

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . . 99

Technical Support Web Site. . . . . . . . . . . . . . . . 99

Contacting Epson Support. . . . . . . . . . . . . . . . . 99

6

User's Guide

About This Manual

About This Manual

Introduction to the Manuals

The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications.

❏ Start Here (paper manual)

Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

❏ User's Guide (digital manual)

This manual. Provides overall information and instructions on using the printer, and on solving problems.

❏ Network Guide (digital manual)

Provides information on network settings and solving problems when using the printer on a network.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support , or the Epson worldwide support website at http://support.epson.net/ .

❏ Digital manual

Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of

Epson software applications and the digital manuals, and allows you to download the latest ones.

Related Information

&

“EPSON Software Updater” on page 71

Marks and Symbols

!

Caution:

Instructions that must be followed carefully to avoid bodily injury.

c

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

&

Related Information

Links to related sections.

7

User's Guide

About This Manual

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac

OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.

❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.

Operating System References

Windows

In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microsoft

®

Windows

®

8.1 operating system

❏ Microsoft

®

Windows

®

8 operating system

❏ Microsoft

®

Windows

®

7 operating system

❏ Microsoft

®

Windows Vista

®

operating system

❏ Microsoft

®

Windows

®

XP operating system

❏ Microsoft

®

Windows

®

XP Professional x64 Edition operating system

Mac OS X

In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and

"Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

8

User's Guide

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.

❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not tilt or shake an ink bottle after removing its seal; this can cause leakage.

❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

9

User's Guide

Important Instructions

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.

Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white flat cable and ink tubes inside the printer.

❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your fingers when closing the scanner unit.

❏ Do not press too hard on the scanner glass when placing the originals.

❏ If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line on the ink tank unit could damage the printer.

❏ Always turn the printer off using the

P

button. Do not unplug the printer or turn off the power at the outlet until the

P

light stops flashing.

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

10

User's Guide

Important Instructions

❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

Advisories and Warnings for Using the Printer with a Wireless

Connection

❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase the network settings stored in the printer's memory by turning on the printer while holding down the button on the control panel.

11

User's Guide

Printer Basics

Printer Basics

Part Names and Functions

A

Edge guide

B

C

D

Rear paper feed

Paper support

Feeder guard

E

Output tray

F

Control panel

Feeds the paper straight into the printer. Slide to the edges of the paper.

Loads paper.

Supports loaded paper.

Prevents foreign substance from entering the printer.

Usually keep this guard closed.

Holds the ejected paper. Before printing, raise the stopper to prevent the ejected paper from falling off the tray.

Operates the printer.

12

User's Guide

Printer Basics

A

Scanner unit

B

C

D

Ink tank unit

Ink reservoir tanks (Ink tanks)

Print head (under this section)

Scans placed originals. Open when removing jammed paper inside the printer.

Contains the ink tanks.

Supplies ink to the print head.

Fires ink.

A

B

Document cover

Scanner glass

13

Blocks external light while scanning.

Place the originals.

User's Guide

Printer Basics

A

B

AC inlet

USB port

Connects the power cord.

Connects a USB cable.

Control Panel

You can change the angle of the control panel.

To lower the control panel, squeeze the lever on the back of the panel as shown below.

Buttons

14

User's Guide

Printer Basics

A

B

C

H

I

D

E

F

G

The left and right lights indicate the network status.

❏ Green light - left: Turns on while the printer is trying to connect to a wireless (Wi-Fi) network, or flashes while communicating.

❏ Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network connection occurs.

The lights flash alternately or simultaneously while initializing or making network settings.

Turns the printer on or off.

Do not turn off while the power light is flashing (while the printer is operating or processing data).

Unplug the power cord when the power light is off.

When a network error occurs, pressing this button cancels the error. Hold this button down for more than three seconds to make Wi-Fi auto setup by using a WPS button on your access point.

See the Network Guide for more details.

Hold this button down to print the network status sheet allowing you to check the network settings and connection status. The PIN code for PIN Code Setup (WPS) is also printed.

Starts monochrome copying on A4 size plain paper.

Starts color copying on A4 size plain paper.

Stops the current operation.

Hold this button down for three seconds until the

P

button flashes to run print head cleaning.

Indicates the status of the initial ink charging.

Turns on or flashes when paper is out or a paper jam occurs.

Additional functions are available with different combinations of buttons.

+

+

+

+

+

+

Press the

Press the

and

and

buttons simultaneously to start monochrome copying in draft mode.

buttons simultaneously to start color copying in draft mode.

Press the and buttons simultaneously to run software on a USB-connected computer and scan as a PDF file.

Hold down the and buttons simultaneously for more than three seconds to start PIN

Code Setup (WPS). See the Network Guide for more details.

Turn the printer on while holding down the settings.

button to restore the default network

Turn the printer on while holding down the y

button to print the nozzle check pattern.

15

User's Guide

Printer Basics

Related Information

&

“Checking the Error Indicators on the Printer” on page 75

16

User's Guide

Loading Paper

Loading Paper

Paper Handling Precautions

❏ Read the instruction sheets supplied with the paper.

❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.

❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.

Using these types of paper causes paper jams and smears on the printout.

❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.

❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout.

❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

Related Information

&

“Printer Specifications” on page 90

17

User's Guide

Loading Paper

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Genuine Epson Paper

Media Name Size

Epson Bright White Ink Jet Paper

Epson Premium Glossy Photo Paper

*2

Epson Matte Paper-Heavyweight

*2

Epson Photo Quality Ink Jet Paper

*3

A4

A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 ×

15 cm (4 × 6 in.)

A4

A4

20

80

Loading Capacity

(Sheets)

80

*1

20

-

-

-

Manual 2-Sided

Printing

*1 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.

*2 Only printing from computer or smart device is available.

*3 Only printing from computer is available.

Note:

The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

Commercially Available Paper

Media Name Size

Plain paper

Envelope

*1

Letter

*1

, A4, B5

*1

, A5

*1

, A6

*1

Legal

*1

, User Defined

*1

Envelope #10, Envelope DL,

Envelope C6

Loading Capacity

(Sheets)

Up to the line indicated by the triangle symbol on the edge guide.

*2

1

10 -

Manual 2-Sided

Printing

*1 Only printing from computer or smart device is available.

*2 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.

Related Information

&

“Technical Support Web Site” on page 99

List of Paper Types

To obtain optimum printing results, select the paper type that suits the paper.

18

User's Guide

Loading Paper

Media Name

Epson Bright White Ink Jet Paper

*2

Epson Premium Glossy Photo Paper

*2

Epson Matte Paper-Heavyweight

*2

Epson Photo Quality Ink Jet Paper

*2

Plain paper

*2

Envelope

Media Type

plain papers

Epson Matte

Epson Matte plain papers

Envelope

*1

Epson Premium Glossy

*1 For smart devices, these media types can be selected when printing using Epson iPrint.

*2 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.

Loading Paper in the Rear Paper Feed

1.

Open the feeder guard, extend the paper support, and then tilt it backwards.

2.

Slide the edge guide to the left.

19

User's Guide

Loading Paper

3.

Load paper vertically along the right side of the rear paper feed with the printable side facing up.

c

Important:

Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.

❏ Envelopes

❏ Pre-punched paper

Note:

Load a single sheet of paper without binding holes at the top or the bottom.

Adjust the print position of your file to avoid printing over the holes.

20

User's Guide

Loading Paper

4.

Slide the edge guide to the edge of the paper, and then close the feeder guard.

5.

Slide out the output tray.

Note:

Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

Related Information

&

“Paper Handling Precautions” on page 17

&

“Available Paper and Capacities” on page 18

21

User's Guide

Placing Originals on the Scanner Glass

Placing Originals on the Scanner Glass

c

Important:

When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.

1.

Open the document cover.

2.

Remove any dust or stains on the scanner glass.

3.

Place the original face-down and slide it to the corner mark.

Note:

The area 1.5 mm from the edges of the scanner glass is not scanned.

22

User's Guide

Placing Originals on the Scanner Glass

If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass.

Note:

Place multiple photos at least 20 mm apart from each other.

The photos should be larger than 15 x 15 mm.

4.

Close the cover gently.

Note:

Remove the originals after scanning or copying. If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.

23

User's Guide

Printing

Printing

Printing from a Computer

Printing Basics - Windows

Note:

See the online help for explanations of the setting items. Right-click an item, and then click Help.

Operations differ depending on the application. See the application's help for details.

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Select Print or Print Setup from the File menu.

4.

Select your printer.

5.

Select Preferences or Properties to access the printer driver window.

6.

Make the following settings.

❏ Document Size: Select the paper size you loaded in the printer.

24

User's Guide

Printing

❏ Orientation: Select the orientation you set in the application.

❏ Paper Type: Select the type of paper you loaded.

❏ Color: Select Grayscale when you want to print in black or shades of gray.

Note:

When printing on envelopes, select Landscape as the Orientation setting.

7.

Click OK to close the printer driver window.

8.

Click Print.

Related Information

&

“Available Paper and Capacities” on page 18

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Guide to Windows Printer Driver” on page 64

&

“List of Paper Types” on page 18

Printing Basics - Mac OS X

Note:

Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details.

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Select Print from the File menu or another command to access the print dialog.

If necessary, click Show Details or d

to expand the print window.

4.

Make the following settings.

❏ Printer: Select your printer.

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User's Guide

Printing

❏ Presets: Select when you want to use the registered settings.

❏ Paper Size: Select the paper size you loaded in the printer.

❏ Orientation: Select the orientation you set in the application.

Note:

If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then

make settings.

When printing on envelopes, select landscape orientation.

5.

Select Print Settings from the pop-up menu.

Note:

On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again. See the following to add a printer.

http://epson.sn

6.

Make the following settings.

❏ Media Type: Select the type of paper you loaded.

❏ Grayscale: Select to print in black or shades of gray.

7.

Click Print.

Related Information

&

“Available Paper and Capacities” on page 18

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Guide to Mac OS X Printer Driver” on page 68

&

“List of Paper Types” on page 18

26

User's Guide

Printing

Printing on 2-Sides (for Windows only)

The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages. You can also print a booklet that can be created by folding the printout.

Note:

If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.

Depending on the paper and the data, ink may bleed through to the other side of the paper.

If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and

then select Enable EPSON Status Monitor 3.

2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Access the printer driver window.

4.

Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main tab.

5.

Click Settings, make the appropriate settings, and then click OK.

Note:

To print as a booklet, select Booklet.

6.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

7.

Click Print.

When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.

Related Information

&

“Available Paper and Capacities” on page 18

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Printing Basics - Windows” on page 24

27

User's Guide

Printing

Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.

Printing Several Pages on One Sheet - Windows

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Access the printer driver window.

4.

Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.

5.

Click Page Order, make the appropriate settings, and then click OK to close the window.

6.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

7.

Click Print.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Printing Basics - Windows” on page 24

Printing Several Pages on One Sheet - Mac OS X

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Access the print dialog.

4.

Select Layout from the pop-up menu.

5.

Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

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User's Guide

Printing

6.

Set the other items as necessary.

7.

Click Print.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Printing Basics - Mac OS X” on page 25

Printing to Fit the Paper Size

You can print to fit the paper size you loaded in the printer.

Printing to Fit the Paper Size - Windows

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Access the printer driver window.

4.

Make the following settings on the More Options tab.

❏ Document Size: Select the paper size you set in the application.

❏ Output Paper: Select the paper size you loaded in the printer.

Fit to Page

is selected automatically.

Note:

If you want to print a reduced image at the center of the page, select Center.

5.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

6.

Click Print.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Printing Basics - Windows” on page 24

29

User's Guide

Printing

Printing to Fit the Paper Size - Mac OS X

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Access the print dialog.

4.

Select the size of the paper you set in the application as the Paper Size setting.

5.

Select Paper Handling from the pop-up menu.

6.

Select Scale to fit paper size.

7.

Select the paper size you loaded in the printer as the Destination Paper Size setting.

8.

Set the other items as necessary.

9.

Click Print.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Printing Basics - Mac OS X” on page 25

Printing Multiple Files Together (for Windows Only)

Job Arranger Lite

allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation.

Note:

To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file. The extension of the saved files is "ecl".

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Access the printer driver window.

4.

Select Job Arranger Lite on the Main tab.

5.

Click OK to close the printer driver window.

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User's Guide

Printing

6.

Click Print.

The Job Arranger Lite window is displayed and the print job is added to the Print Project.

7.

With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.

Note:

If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu.

8.

Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.

9.

Select Print from the File menu.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Printing Basics - Windows” on page 24

Printing One Image on Multiple Sheets to Create a Poster (for

Windows Only)

This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.

1.

Load paper in the printer.

2.

Open the file you want to print.

3.

Access the printer driver window.

4.

Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.

5.

Click Settings, make the appropriate settings, and then click OK.

6.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

7.

Click Print.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Printing Basics - Windows” on page 24

31

User's Guide

Printing

Making Posters Using Overlapping Alignment Marks

Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.

1.

Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.

32

User's Guide

Printing

2.

Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.

3.

Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).

33

User's Guide

4.

Tape the sheets together from the back.

Printing

5.

Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.

6.

Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.

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User's Guide

Printing

7.

Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.

35

User's Guide

Printing

8.

Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

9.

Tape the sheets together from the back.

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User's Guide

Printing

10. Cut off the remaining margins along the outer guide.

Printing Using Advanced Features

This section introduces a variety of additional layout and printing features available on the printer driver.

Related Information

&

“Windows Printer Driver” on page 64

&

“Mac OS X Printer Driver” on page 68

Adding a Printing Preset to Print Easily

If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.

37

User's Guide

Printing

Windows

To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets.

Note:

To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it.

Mac OS X

Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.

Note:

To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then delete it.

Printing a Reduced or Enlarged Document

You can reduce or enlarge the size of a document by a specific percentage.

Windows

Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a percentage.

Mac OS X

Note:

Operations differ depending on the application. See the application's help for details.

Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.

Adjusting the Print Color

You can adjust the colors used in the print job.

PhotoEnhance

produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

Note:

These adjustments are not applied to the original data.

PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of

the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. If the image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than

PhotoEnhance

.

Windows

Select the method of color correction from Color Correction on the More Options tab.

If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings.

38

User's Guide

Printing

Mac OS X

Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.

Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to

Advanced Settings

and make the appropriate settings.

Printing a Watermark (for Windows Only)

You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.

Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details such as the density and position of the watermark.

Printing a Header and Footer (for Windows Only)

You can print information such as a user name and printing date as headers or footers.

Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list.

Printing Photos Using Epson Easy Photo Print

Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details.

Note:

By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.

Related Information

&

“Available Paper and Capacities” on page 18

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Epson Easy Photo Print” on page 71

Printing from Smart Devices

Using Epson iPrint

Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same

39

User's Guide

Printing

wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.

Related Information

&

“Epson Connect Service” on page 62

Installing Epson iPrint

You can install Epson iPrint on your smart device from the following URL or QR code.

http://ipr.to/a

Printing Using Epson iPrint

Start Epson iPrint from your smart device and select the item you want to use from the home screen.

The following screens are subject to change without notice.

40

User's Guide

Printing

A

B

C

F

G

D

E

Home screen displayed when the application is started.

Displays information on how to setup the printer and a FAQ.

Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

Select what you want to print such as photos, documents, and web pages.

Displays the screen to make print settings such as paper size and paper type.

Displays photos and documents you selected.

Starts printing.

Note:

To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.

Canceling Printing

Note:

In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,

cancel the print job by using the printer's control panel.

When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,

cancel the print job from the computer.

If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the

computer. In this case, cancel the print job by using the printer's control panel. You need to change settings in Web Config to cancel printing from the computer. See the Network Guide for more details.

Canceling Printing - Printer Button

Press the y

button to cancel the print job in progress.

Canceling Printing - Windows

1.

Access the printer driver window.

2.

Select the Maintenance tab.

3.

Click Print Queue.

4.

Right-click on the job you want to cancel and then select Cancel.

Related Information

&

“Windows Printer Driver” on page 64

41

User's Guide

Canceling Printing - Mac OS X

1.

Click the printer icon in the Dock.

2.

Select the job you want to cancel.

3.

Cancel the job.

❏ Mac OS X v10.8.x or later

Click next to the progress meter.

❏ Mac OS X v10.6.8 to v10.7.x

Click Delete.

Printing

42

User's Guide

Copying

Copying

Copying Basics

You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

1.

Load A4-size paper in the printer.

2.

Place the originals.

3.

Press the

Note:

or button.

Hold down the or and print at a lower density.

button while pressing the

y

button to copy in draft mode, where you can use less ink

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Placing Originals on the Scanner Glass” on page 22

Making Multiple Copies

You can make multiple copies at a time. You can specify up to 20 copies. Margins with a width of 3 mm appear around the edges of the paper.

1.

Load the same number of sheets of A4-size paper as the number of copies you want to copy.

2.

Place the originals.

3.

Press the or button the same number of times as the number of copies you want to make. For example, if you want to make 10 copies in color, press the button 10 times.

Note:

Press the button within one second to change the number of copies. If the button is pressed after one second, the number of copies is set and copying starts.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Placing Originals on the Scanner Glass” on page 22

43

User's Guide

Scanning

Scanning

Scanning from the Control Panel

You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable.

c

Important:

Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature.

1.

Place the originals.

2.

Press the button and the button simultaneously.

Note:

You can change to frequently-used scan settings such as the document type, folder to save, or save format by using

Epson Event Manager.

Related Information

&

“Placing Originals on the Scanner Glass” on page 22

&

“Epson Event Manager” on page 70

Scanning from a Computer

Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.

Scanning Basics

This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.

1.

Place the originals.

2.

Start EPSON Scan.

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User's Guide

3.

Select Home Mode from the Mode list.

Scanning

4.

Make the following settings.

Document Type: Select the type of the original you want to scan.

Image Type: Select the color type of the image you want to scan.

Although this is automatically selected by the Document Type setting, you can change the setting.

Destination: Select the resolution of the image you want to scan.

If you select Other, you can set Resolution.

Thumbnail: Only available if you select Photograph as the Document Type setting.

If you select this item and click Preview, you can scan by automatically detecting the scan area, direction, or skew of the document, or place multiple photos on the scanner glass.

45

User's Guide

Scanning

5.

Click Preview.

Note:

Depending on the photos and the scanning conditions, the scan results may not be as intended. Clear Thumbnail,

and only place one photo.

When placing multiple photos, place them at least 20 mm (0.8 inch) apart. Also, the edge area of the scanner glass is

not scanned.

6.

Adjust the quality or brightness of the image as necessary.

Note:

Depending on the originals, the scan results may not be as intended.

7.

Click Scan.

8.

In the File Save Settings screen, make appropriate settings such as the file name, location, and image format type, and then click OK.

Note:

When Show this dialog box before next scan is cleared, the File Save Settings screen is not displayed and scanning starts immediately. To display the File Save Settings screen, click the (File Save Settings) icon to the right of Scan before starting to scan.

Related Information

&

“Placing Originals on the Scanner Glass” on page 22

&

“EPSON Scan (Scanner Driver)” on page 70

46

User's Guide

Scanning

Scanning Using Advanced Features

Scanning by Detecting the Original Automatically (Full Auto Mode)

You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan.

Scanning at Specified Sizes (Office Mode)

You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in

EPSON Scan.

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User's Guide

Scanning

Note:

Office Mode

is not available for Japanese operating systems.

48

User's Guide

Scanning

Scanning by Adjusting the Image Quality (Professional Mode)

You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select

Professional Mode

from the Mode list in EPSON Scan.

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User's Guide

Scanning

Scanning from Smart Devices

Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.

Related Information

&

“Epson Connect Service” on page 62

Installing Epson iPrint

You can install Epson iPrint on your smart device from the following URL or QR code.

http://ipr.to/a

Using Epson iPrint

Start Epson iPrint from your smart device and select the item you want to use from the home screen.

The following screens are subject to change without notice.

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User's Guide

Scanning

H

I

J

F

G

D

E

A

B

C

Home screen displayed when the application is started.

Displays information on how to setup the printer and a FAQ.

Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

Displays the scanning screen.

Displays the screen where you can make scan settings such as resolution.

Displays scanned images.

Starts scanning.

Displays the screen where you can save scanned data to a smart device or Cloud services.

Displays the screen where you can send scanned data by email.

Displays the screen where you can print scanned data.

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User's Guide

Refilling Ink

Refilling Ink

Checking the Ink Levels

To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks.

c

Important:

Prolonged use of the printer when the ink level is below the lower line on the ink tank unit could damage the printer.

Consider refilling.

Ink Bottle Codes

Epson recommends the use of genuine Epson ink bottles. Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.

Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.

The following are the codes for genuine Epson ink bottles.

BK (Black)

664

C (Cyan)

664

M (Magenta)

664

Y (Yellow)

664 c

Important:

Use of genuine Epson ink other than the specified ink could cause damage that is not covered by Epson's warranties.

Note:

For users in Europe, visit the following website for information on Epson's ink bottle yields.

http://www.epson.eu/pageyield

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User's Guide

Refilling Ink

Ink Bottle Handling Precautions

Read the following instructions before refilling ink.

Handling precautions

❏ Use ink bottles with the correct part code for this printer.

❏ This printer requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.

If ink gets on your clothes or belongings, it may not come off.

❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.

❏ Epson recommends using the ink bottle before the date printed on the package.

❏ Store the ink bottles in the same environment as the printer.

❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.

Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.

❏ After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.

❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may not be possible.

❏ If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line on the ink tank unit could damage the printer.

❏ Although the ink bottles may contain recycled materials, this does not affect printer function or performance.

❏ Specifications and appearance of the ink bottle are subject to change without prior notice for improvement.

❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature.

Ink consumption

❏ To maintain optimum print head performance, some ink is consumed from all ink tanks not only during printing but also during maintenance operation such as print head cleaning.

❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper type or print quality settings. This is because a mixture of color inks is used to create black.

❏ The ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.

Refilling the Ink Tanks

Ink can be refilled at any time.

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User's Guide

Refilling Ink

1.

Open the ink tank unit cover, and then remove the cap of the ink tank. After removing the cap, place it as shown in the illustration below.

c

Important:

Be careful not to spill any ink.

Make sure that the color of the ink tank matches the ink color that you want to refill.

2.

Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap.

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User's Guide

Refilling Ink

c

Important:

Close the ink bottle cap tightly; otherwise ink may leak.

Note:

Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap.

3.

Refill the ink tank with the correct colored ink up to the upper line on the ink tank.

c

Important:

It may be difficult to see inside the ink tank. Refill the ink tank carefully to prevent ink from spilling out from the ink inlet.

Note:

If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the ink bottle upright for later use.

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User's Guide

4.

Close the cap onto the ink tank securely.

Refilling Ink

5.

Close the ink tank unit cover.

Related Information

&

“Ink Bottle Codes” on page 52

&

“Ink Bottle Handling Precautions” on page 53

56

User's Guide

Improving Print and Scan Quality

Improving Print and Scan Quality

Checking and Cleaning the Print Head

If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head.

c

Important:

Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.

Note:

Because print head cleaning uses some ink, clean the print head only if quality declines.

When ink is low, you may not be able to clean the print head. Prepare a new ink bottle.

If print quality has not improved after repeating nozzle check and head cleaning three times, wait for at least 12 hours

without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn off the printer. If print quality has still not improved, contact Epson support.

To prevent the print head from drying out, do not unplug the printer while the power is on.

To keep the print head operating at its best, we recommend printing a few pages on a regular basis.

Checking and Cleaning the Print Head - Printer Buttons

1.

Load A4-size plain paper in the printer.

2.

Press the

P

button to turn off the printer.

3.

Turn the printer on while holding the y

button down, and then release the buttons when the power light flashes.

The nozzle check pattern is printed.

4.

Compare the printed check pattern with the sample shown below.

❏ All lines are printed: The print head nozzles are not clogged. You do not need to clean the print head.

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User's Guide

Improving Print and Scan Quality

❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step.

Note:

The test pattern may vary by model.

5.

Hold the y

button down for three seconds until the power light starts flashing.

Print head cleaning starts.

6.

When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

Checking and Cleaning the Print Head - Windows

1.

Load A4-size plain paper in the printer.

2.

Access the printer driver window.

3.

Click Nozzle Check on the Maintenance tab.

4.

Follow the on-screen instructions.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Windows Printer Driver” on page 64

Checking and Cleaning the Print Head - Mac OS X

1.

Load A4-size plain paper in the printer.

2.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

3.

Click Options & Supplies > Utility > Open Printer Utility.

4.

Click Nozzle Check.

5.

Follow the on-screen instructions.

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User's Guide

Improving Print and Scan Quality

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

Replacing Ink inside the Ink Tubes

If you have not used the printer for a long time and notice banding or missing colors in the printouts, you may need to replace the ink inside the ink tubes to solve the problem. The Power Ink Flushing utility allows you to replace all of the ink inside the ink tubes.

c

Important:

This feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink

tanks. If there is not enough ink, refill the ink tanks.

This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature.

Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.

After using the Power Ink Flushing utility, turn the printer off and wait for at least 12 hours. Using this feature

improves the print quality after 12 hours, however it cannot be used again within 12 hours of the last use. If you still cannot solve the problem after trying all of the methods above, contact Epson support.

Replacing Ink inside the Ink Tubes - Windows

1.

Access the printer driver window.

2.

Click Power Ink Flushing on the Maintenance tab.

3.

Follow the on-screen instructions.

Related Information

&

“Windows Printer Driver” on page 64

Replacing Ink inside the Ink Tubes - Mac OS X

1.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2.

Click Options & Supplies > Utility > Open Printer Utility.

3.

Click Power Ink Flushing.

4.

Follow the on-screen instructions.

Aligning the Print Head

If you notice a misalignment of vertical lines or blurred images, align the print head.

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User's Guide

Improving Print and Scan Quality

Aligning the Print Head - Windows

1.

Load A4-size plain paper in the printer.

2.

Access the printer driver window.

3.

Click Print Head Alignment on the Maintenance tab.

4.

Follow the on-screen instructions.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Windows Printer Driver” on page 64

Aligning the Print Head - Mac OS X

1.

Load A4-size plain paper in the printer.

2.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

3.

Click Options & Supplies > Utility > Open Printer Utility.

4.

Click Print Head Alignment.

5.

Follow the on-screen instructions.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

Cleaning the Paper Path for Ink Smears

When the printouts are smeared or scuffed, clean the roller inside.

c

Important:

Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.

1.

Make sure there is no dust or stains on the scanner glass and the document cover.

2.

Load A4-size plain paper in the printer.

3.

Start copying without placing the original.

Note:

Repeat this procedure until the paper is not smeared with ink.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

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User's Guide

Improving Print and Scan Quality

&

“Copying Basics” on page 43

Cleaning the Scanner Glass

When the copies or scanned images are smeared or scuffed, clean the scanner glass.

c

Important:

Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.

1.

Open the document cover.

2.

Use a soft, dry, clean cloth to clean the surface of the scanner glass.

Note:

If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner

and a soft cloth to remove it. Wipe off all remaining liquid.

Do not press the glass surface too hard.

Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.

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User's Guide

Network Service and Software Information

Network Service and Software

Information

This section introduces the network services and software products available for your printer from the Epson website or the supplied CD.

Epson Connect Service

By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere.

The features available on the Internet are as follows.

Email Print

Epson iPrint remote print

See the Epson Connect portal website for details.

https://www.epsonconnect.com/ http://www.epsonconnect.eu

(Europe only)

Scan to Cloud

Remote Print Driver

Web Config

Web Config is an application that runs in a web browser, such as Internet Explorer and Chrome, on a computer or smart device. You can confirm the printer status or change the network service and printer settings. To use the

Web Config, connect the printer and the computer or device to the same network.

Note:

The following browsers are supported.

Windows XP or later

Mac OS X v10.6.8 or later iOS

*

Android 2.3 or later

Chrome OS

*

OS Browser

Internet Explorer 8 or later, Firefox

*

, Chrome

*

Safari

*

, Firefox

*

, Chrome

*

Safari

*

Default browser

Default browser

*: Use the latest version.

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User's Guide

Network Service and Software Information

Running Web Config on a Web Browser

1.

Check the printer's IP address.

Press the button to print the network status sheet, and then check the printer's IP address.

2.

Launch a Web browser from a computer or smart device, and then enter the printer's IP address.

Format:

IPv4: http://the printer's IP address/

IPv6: http://[the printer's IP address]/

Examples:

IPv4: http://192.168.100.201/

IPv6: http://[2001:db8::1000:1]/

Note:

Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.

Related Information

&

“Using Epson iPrint” on page 39

Running Web Config on Windows

When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

1.

Access the devices and printers screen in Windows.

❏ Windows 8.1/Windows 8

Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or

Hardware

).

❏ Windows 7

Click the start button, and select Control Panel > View devices and printers in Hardware and Sound.

❏ Windows Vista

Click the start button, and select Control Panel > Printers in Hardware and Sound.

2.

Right-click on your printer and select Properties.

3.

Select the Web Service tab and click the URL.

Running Web Config on Mac OS X

1.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2.

Click Options & Supplies> Show Printer Webpage.

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User's Guide

Network Service and Software Information

Windows Printer Driver

The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

Note:

You can change the language of the printer driver. Select the language you want to use from the Language setting on the

Maintenance

tab.

Accessing the printer driver from applications

To make settings that apply only to the application you are using, access from that application.

Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.

Note:

Operations differ depending on the application. See the application's help for details.

Accessing the printer driver from the control panel

To make settings that apply to all of the applications, access from the control panel.

❏ Windows 8.1/Windows 8

Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.

❏ Windows 7

Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences.

❏ Windows Vista

Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Printing preferences.

❏ Windows XP

Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Rightclick on your printer and select Printing preferences.

Accessing the printer driver from the printer icon on the task bar

The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.

If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer.

Note:

If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the

Maintenance

tab, and then select Register the shortcut icon to the taskbar.

Guide to Windows Printer Driver

Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.

Main Tab

You can make basic settings for printing, such as paper type or paper size.

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User's Guide

Network Service and Software Information

You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.

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User's Guide

Network Service and Software Information

More Options Tab

You can select additional layout and printing options such as changing the size of a printout or making color corrections.

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User's Guide

Network Service and Software Information

Maintenance Tab

You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status

Monitor 3

, you can check printer status and error information.

Making Operation Settings for the Windows Printer Driver

You can make settings such as enabling EPSON Status Monitor 3.

1.

Access the printer driver window.

2.

Click Extended Settings on the Maintenance tab.

3.

Make the appropriate settings, and then click OK.

See the online help for explanations of the setting items.

Related Information

&

“Windows Printer Driver” on page 64

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User's Guide

Network Service and Software Information

Mac OS X Printer Driver

The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

Accessing the printer driver from applications

Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d

) to expand the print window.

Note:

Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details.

Starting the utility

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility.

Guide to Mac OS X Printer Driver

Print dialog

Switch the pop-up menu on the center of the screen to show more items.

Pop-up Menu

Print Settings

Two-sided Printing

Settings

Layout

Descriptions

You can make the basic print settings such as paper type and print quality.

You can select a binding direction for 2-sided printing or select a document type.

You can select a layout for printing several pages on one sheet or select to print a border.

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User's Guide

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Pop-up Menu

Paper Handling

Color Matching

Color Options

Descriptions

You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded.

You can adjust the colors.

When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method.

Note:

On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again. See the following to add a printer.

http://epson.sn

Epson Printer Utility

You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status

Monitor

, you can check printer status and error information.

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User's Guide

Network Service and Software Information

Making Operation Settings for the Mac OS X Printer Driver

Accessing the Operation Settings Window of the Mac OS X Printer Driver

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver).

Operation Settings of the Mac OS X Printer Driver

❏ Skip Blank Page: Avoids printing blank pages.

❏ Quiet Mode: Prints quietly. However, the print speed may be slower.

❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline.

❏ Warning Notifications: Allows the printer driver to display warning notifications.

❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer information is impossible because the printer is shared with Windows computers on a network or for any other reason.

EPSON Scan (Scanner Driver)

EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image.

Note:

You can also start EPSON Scan from a TWAIN-compliant scanning application.

Starting on Windows

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Except for Windows 8.1/Windows 8

Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.

Starting on Mac OS X

Note:

EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching.

Select Go > Applications > Epson Software > EPSON Scan.

Epson Event Manager

Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details.

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Starting on Windows

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Except for Windows 8.1/Windows 8

Click the start button, and select All Programs or Programs > Epson Software > Event Manager.

Starting on Mac OS X

Select Go > Applications > Epson Software > Event Manager.

Related Information

&

“Scanning from the Control Panel” on page 44

Epson Easy Photo Print

Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

Note:

To use this application, the printer driver needs to be installed.

Starting on Windows

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Except for Windows 8.1/Windows 8

Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo

Print

.

Starting on Mac OS X

Select Go > Applications > Epson Software > Epson Easy Photo Print.

E-Web Print (for Windows Only)

E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.

Starting

When you install E-Web Print, it is displayed in your browser. Click Print or Clip.

EPSON Software Updater

EPSON Software Updater is an application that checks for new or updated software on the internet and installs it.

You can also update the printer's firmware and manual.

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Starting on Windows

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Except for Windows 8.1/Windows 8

Click the start button, and select All Programs or Programs > Epson Software > EPSON Software Updater.

Note:

You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting

Software Update

.

Starting on Mac OS X

Select Go > Applications > Epson Software > EPSON Software Updater.

Uninstalling Applications

Note:

Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

Uninstalling Applications - Windows

1.

Press the

P

button to turn off the printer.

2.

Quit all running applications.

3.

Open Control Panel:

❏ Windows 8.1/Windows 8

Select Desktop > Settings > Control Panel.

❏ Except for Windows 8.1/Windows 8

Click the start button and select Control Panel.

4.

Open Uninstall a program (or Add or Remove Programs):

❏ Windows 8.1/Windows 8/Windows 7/Windows Vista

Select Uninstall a program in Programs.

❏ Windows XP

Click Add or Remove Programs.

5.

Select the application you want to uninstall.

6.

Uninstall the applications:

❏ Windows 8.1/Windows 8/Windows 7/Windows Vista

Click Uninstall/Change or Uninstall.

❏ Windows XP

Click Change/Remove or Remove.

Note:

If the User Account Control window is displayed, click Continue.

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User's Guide

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7.

Follow the on-screen instructions.

Uninstalling Applications - Mac OS X

1.

Download the Uninstaller using EPSON Software Updater.

Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

2.

Press the

P

button to turn off the printer.

3.

To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print

& Scan

, Print & Fax), and then remove the printer from the enabled printers list.

4.

Quit all running applications.

5.

Select Go > Applications > Epson Software > Uninstaller.

6.

Select the application you want to uninstall, and then click Uninstall.

c

Important:

The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

Note:

If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the

Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.

Related Information

&

“EPSON Software Updater” on page 71

Installing Applications

Connect your computer to the network and install the latest version of applications from the website.

Note:

Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

When reinstalling an application, you need to uninstall it first.

1.

Quit all running applications.

2.

When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.

Note:

Do not connect the printer and the computer until you are instructed to do so.

3.

Install the applications by following the instructions on the website below.

http://epson.sn

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User's Guide

Network Service and Software Information

Note:

If you are using a Windows computer and you cannot download applications from the website, install them from the software disc that came with the printer.

Related Information

&

“Uninstalling Applications” on page 72

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware.

1.

Make sure that the printer and the computer are connected, and the computer is connected to the internet.

2.

Start EPSON Software Updater, and update the applications or the firmware.

c

Important:

Do not turn off the computer or the printer while updating.

Note:

If you cannot find the application you want to update in the list, you cannot update using the EPSON Software

Updater. Check for the latest versions of the applications from your local Epson website.

http://www.epson.com

Related Information

&

“EPSON Software Updater” on page 71

74

User's Guide

Solving Problems

Solving Problems

Checking the Printer Status

Checking the Error Indicators on the Printer

When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.

: On

: Flashing slowly

: Flashing fast

Light Situation

No paper is loaded or more than one sheet has been fed at a time.

A paper jam has occurred.

Solutions

Load paper and press the or button.

Initial ink charging may not be complete.

The b light and

B

light flash alternately.

An ink pad is nearing or at the end of its service life.

A printer error has occurred.

Remove the paper and press the button.

or

See the Start Here poster to complete initial ink charging.

The ink pads need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a userserviceable part.

When a message saying that you can continue printing is displayed on the computer, press the

or button to continue printing. The lights stop flashing for the time being, however, they will continue to flash at regular intervals until the ink pad is replaced.

Open the scanner unit and remove any paper or protective material inside the printer. Turn the power off and on again.

If the error continues to occur after turning the power off and on again, contact Epson support.

Wi-Fi connection error has occurred.

Press the button to clear the error and try again.

See the Network Guide for details.

75

User's Guide

Solving Problems

Light Situation

The printer has started in recovery mode because the firmware update failed.

Solutions

Follow the steps below to try to update the firmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.)

2. Visit your local Epson website for further instructions.

* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.

Related Information

&

“Contacting Epson Support” on page 99

&

“Installing Applications” on page 73

&

“Updating Applications and Firmware” on page 74

Checking the Printer Status - Windows

1.

Access the printer driver window.

2.

Click EPSON Status Monitor 3 on the Maintenance tab.

Note:

You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not

added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut

icon to the taskbar

.

If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable

EPSON Status Monitor 3

.

Related Information

&

“Windows Printer Driver” on page 64

Checking Printer Status - Mac OS X

1.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2.

Click Options & Supplies > Utility > Open Printer Utility.

3.

Click EPSON Status Monitor.

76

User's Guide

Solving Problems

Removing Jammed Paper

Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error.

c

Important:

Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

Related Information

&

“Checking the Error Indicators on the Printer” on page 75

Removing Jammed Paper from the Rear Paper Feed

Remove the jammed paper.

Removing Jammed Paper from Inside the Printer

!

Caution:

Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be

injured.

Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,

it could cause an injury. Be careful not to touch the protruding parts to avoid injury.

77

User's Guide

Solving Problems

1.

Open the scanner unit with the document cover closed.

2.

Remove the jammed paper.

c

Important:

Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction.

78

User's Guide

3.

Close the scanner unit.

Solving Problems

Paper Does Not Feed Correctly

Check the following points, and then take the appropriate actions to solve the problem.

❏ Place the printer on a flat surface and operate in the recommended environmental conditions.

❏ Use paper supported by this printer.

❏ Follow the paper handling precautions.

Related Information

&

“Environmental Specifications” on page 92

&

“Available Paper and Capacities” on page 18

&

“Paper Handling Precautions” on page 17

Paper Jams

❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.

❏ Load one sheet of paper at a time if you have loaded several sheets of paper.

Related Information

&

“Removing Jammed Paper” on page 77

&

“Loading Paper in the Rear Paper Feed” on page 19

Paper Feeds at a Slant

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

79

User's Guide

Solving Problems

Several Sheets of Paper are Fed at a Time

❏ Load one sheet of paper at a time.

❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.

No Paper Feeds

Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.

Related Information

&

“Available Paper and Capacities” on page 18

Power and Control Panel Problems

Power Does Not Turn On

❏ Hold down the

P

button for a little longer.

❏ Make sure the power cord is securely plugged in.

Power Does Not Turn Off

Hold down the

P

button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the

P

button.

Printer Does Not Print

Check the following if the printer does not operate or prints nothing.

❏ Install the printer driver.

❏ To print photos easily, install Epson Easy Photo Print.

❏ Connect the USB cable securely to the printer and the computer.

❏ If you are using a USB hub, try to connect the printer directly to the computer.

❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet. If the printer is not connected to the network, see the Network Guide.

❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.

80

User's Guide

Solving Problems

❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.

❏ Check if there are any paused print jobs.

Cancel printing if necessary.

❏ Make sure the printer is not offline or pending.

If the printer is offline or pending, clear the offline or pending setting from the Printer menu.

❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item).

If the printer is not selected as the default printer, set it as the default printer.

❏ In Mac OS X, make sure the printer status is not Pause.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume (or Resume Printer).

❏ Run the nozzle check, and then clean the print head if any of the print head nozzles are clogged.

Related Information

&

“Installing Applications” on page 73

&

“Epson Easy Photo Print” on page 71

&

“Canceling Printing” on page 41

&

“Checking and Cleaning the Print Head” on page 57

Printout Problems

Nothing or a Very Faint Image is Printed

If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.

Related Information

&

“Checking and Cleaning the Print Head” on page 57

Print Quality Is Poor

Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, misalignment, and mosaic-like patterns in the prints.

❏ Make sure the initial ink charging is complete.

❏ Check the ink tank. If the tank is empty, refill the ink immediately and clean the print head.

❏ Run the nozzle check and then clean the print head if any of the print head nozzles are clogged.

❏ If you have not used the printer for a long time, use the Power Ink Flushing utility of the printer driver.

❏ Align the print head.

❏ If misalignment appears at intervals of 2.5 cm, align the print head.

❏ Use paper supported by this printer.

❏ Do not print on paper that is damp, damaged, or too old.

81

User's Guide

Solving Problems

❏ If the paper is curled or the envelope is puffed up, flatten it.

❏ When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline.

❏ Select the appropriate paper type setting in the printer driver for the type of paper loaded in the printer.

❏ Print using a high quality setting in the printer driver.

❏ When images or photos are printed in unexpected colors, adjust the color and then print again. The automatic color correction feature uses the standard correction mode in PhotoEnhance. Try another correction mode in

PhotoEnhance

by selecting an option other than Auto Correct as the Scene Correction setting. If the problem continues, use any other color correction feature other than PhotoEnhance.

❏ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down.

❏ Windows

Clear High Speed on the printer driver's More Options tab.

❏ Mac OS X

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed

Printing

setting.

❏ Do not stack the paper immediately after printing.

❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper.

❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine

Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

❏ Use ink bottles with the correct part code for this printer.

❏ Epson recommends using the ink bottle before the date printed on the package.

❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper.

Related Information

&

“Refilling the Ink Tanks” on page 53

&

“Checking and Cleaning the Print Head” on page 57

&

“Replacing Ink inside the Ink Tubes” on page 59

&

“Aligning the Print Head” on page 59

&

“Paper Handling Precautions” on page 17

&

“Available Paper and Capacities” on page 18

&

“List of Paper Types” on page 18

&

“Adjusting the Print Color” on page 38

Copy Quality Is Poor

Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.

❏ Clean the paper path.

❏ Clean the scanner glass.

82

User's Guide

Solving Problems

❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.

❏ If a moiré (cross-hatch) pattern appears, place the original at a slightly different angle.

Related Information

&

“Cleaning the Paper Path for Ink Smears” on page 60

&

“Cleaning the Scanner Glass” on page 61

&

“Print Quality Is Poor” on page 81

An Image of the Reverse Side of the Original Appears in the Copied

Image

For a thin original, place the original on the scanner glass and then place a piece of black paper over it.

The Position, Size, or Margins of the Printout Are Incorrect

❏ Load paper in the correct direction, and slide the edge guide against the edges of the paper.

❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly away from the corner.

❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong printing position or small images.

❏ Select the appropriate paper size setting in the printer driver.

❏ Adjust the margin setting in the application so that it falls within the printable area.

Related Information

&

“Loading Paper in the Rear Paper Feed” on page 19

&

“Placing Originals on the Scanner Glass” on page 22

&

“Cleaning the Scanner Glass” on page 61

&

“Printable Area” on page 90

Paper Is Smeared or Scuffed

Check the following if the paper is smeared or scuffed when printing.

❏ Clean the paper path.

❏ Clean the scanner glass and the document cover.

❏ Load paper in the correct direction.

❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.

Related Information

&

“Cleaning the Paper Path for Ink Smears” on page 60

&

“Cleaning the Scanner Glass” on page 61

&

“Loading Paper in the Rear Paper Feed” on page 19

83

User's Guide

Solving Problems

&

“Print Quality Is Poor” on page 81

Printed Characters Are Incorrect or Garbled

❏ Connect the USB cable securely to the printer and the computer.

❏ Cancel any paused print jobs.

❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.

Related Information

&

“Canceling Printing” on page 41

The Printed Image Is Inverted

Clear any mirror image settings in the printer driver or the application.

❏ Windows

Clear Mirror Image on the printer driver's More Options tab.

❏ Mac OS X

Clear Mirror Image from the print dialog's Print Settings menu.

The Printout Problem Could Not be Cleared

If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.

Related Information

&

“Uninstalling Applications” on page 72

&

“Installing Applications” on page 73

Other Printing Problems

Printing Is Too Slow

❏ Close any unnecessary applications.

❏ Lower the quality setting. High quality printing slows down the printing speed.

84

User's Guide

Solving Problems

❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.

❏ Windows

Select High Speed on the printer driver's More Options tab.

❏ Mac OS X

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed

Printing

setting.

❏ Disable Quiet Mode.

❏ Windows

Disable the Quiet Mode setting on the printer driver's Main tab.

❏ Mac OS X

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.

Printing Slows Down Dramatically During Continuous Printing

Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if the power is off.

Cannot Start Scanning

❏ Connect the USB cable securely to the printer and the computer.

❏ If you are using a USB hub, try to connect the printer directly to the computer.

❏ If you cannot scan over a network, see the Network Guide.

❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.

❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.

❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.

85

User's Guide

Solving Problems

❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install EPSON Scan. See the following to access Scanner and Camera.

❏ Windows 8.1/Windows 8

Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show

Scanner and Camera

, and then check if the printer is displayed.

❏ Windows 7

Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View

scanners and cameras

, and then check if the printer is displayed.

❏ Windows Vista

Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check if the printer is displayed.

❏ Windows XP

Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then check if the printer is displayed.

❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAINcompliant application.

❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or

PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

Related Information

&

“Uninstalling Applications” on page 72

&

“Installing Applications” on page 73

Cannot Start Scanning when Using the Control Panel

❏ Make sure EPSON Scan and Epson Event Manager are installed correctly.

❏ Check the scanning setting assigned in Epson Event Manager.

Related Information

&

“Epson Event Manager” on page 70

Scanned Image Problems

Scan Quality Is Poor

❏ Clean the scanner glass.

❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.

❏ Remove dust from the original.

❏ Make the appropriate document type settings.

❏ Scan at a higher resolution.

86

User's Guide

Solving Problems

❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.

Related Information

&

“Cleaning the Scanner Glass” on page 61

Characters Are Blurred

❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement.

❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

❏ Adjust the threshold settings in EPSON Scan.

Home Mode

Select Black & White as the Image Type setting, click Brightness, and then adjust the threshold.

Office Mode

Select Black & White as the Image Type setting, and then adjust the threshold.

Professional Mode

Select Black & White as the Image Type setting, and then adjust the threshold setting.

❏ Scan at a higher resolution.

An Image of the Reverse Side of the Original Appears in the

Scanned Image

❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.

❏ Make the appropriate document type settings.

❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement.

Moire (Cross-Hatch) Patterns Appear in the Scanned Image

❏ Place the original at a slightly different angle.

❏ Select Descreening in any mode other than Full Auto Mode in EPSON Scan.

❏ Change the resolution setting.

Scanning Area or Direction Is Not Correct

❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original slightly away from the corner.

❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images.

❏ When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a time.

87

User's Guide

Solving Problems

❏ Set the scan area correctly.

❏ When scanning using Full Auto Mode or the thumbnail preview in EPSON Scan, move the original 4.5 mm

(0.18 inch) away from the edges of the scanner glass.

❏ When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan, the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Preview tab in the Preview window.

❏ If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.

❏ Clear Auto Photo Orientation in EPSON Scan.

❏ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too high. Lower the resolution or adjust the scanning area in the Preview window.

Related Information

&

“Placing Originals on the Scanner Glass” on page 22

&

“Cleaning the Scanner Glass” on page 61

The Scanned Image Problem Could Not be Cleared

If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than

Full Auto Mode

in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON

Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.

Related Information

&

“Uninstalling Applications” on page 72

&

“Installing Applications” on page 73

Other Scanning Problems

Cannot Scan in Full Auto Mode in EPSON Scan

❏ You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode. Scan in a mode other than Full

Auto Mode

.

❏ See the EPSON Scan help for other way of solving problems.

Thumbnail Preview Does Not Work Properly

See the EPSON Scan help.

Related Information

&

“EPSON Scan (Scanner Driver)” on page 70

Scanning Is Too Slow

Lower the resolution.

88

User's Guide

Solving Problems

Scanning Stops when Scanning to PDF/Multi-TIFF

❏ When scanning large volumes, we recommend scanning in grayscale.

❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.

❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.

Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.

Install a ground wire to the computer that is connected to the printer.

Operation Sounds Are Loud

If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.

❏ Windows printer driver

Select On as the Quiet Mode setting on the Main tab.

❏ Mac OS X printer driver

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.

Application Is Blocked by a Firewall (for Windows Only)

Add the application to the Windows Firewall allowed program in security settings on the Control Panel.

89

User's Guide

Appendix

Appendix

Technical Specifications

Printer Specifications

Print Head Nozzle Placement

Weight of Paper Plain Paper

Envelopes

Black ink nozzles: 180

Color ink nozzles: 59 for each color

64 to 90 g/m2(17 to 24lb)

Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb)

Printable Area

Print quality may decline in the shaded areas due to the printer's mechanism.

Single sheets (normal printing)

A

B

C

D

3.0 mm (0.12 in.)

3.0 mm (0.12 in.)

40.0 mm (1.57 in.)

32.0 mm (1.26 in.)

Envelopes

C

D

A

B

3.0 mm (0.12 in.)

5.0 mm (0.20 in.)

18.0 mm (0.71 in.)

40.0 mm (1.57 in.)

Scanner Specifications

Scanner Type

Photoelectric Device

Maximum Document Size

Flatbed

CIS

216 × 297 mm (8.5 × 11.7 in.)

A4, Letter

90

User's Guide

Appendix

Resolution

Color Depth

Light Source

1200 dpi (main scan)

2400 dpi (sub scan)

Color

❏ 48 bits per pixel internal (16 bits per pixel per color internal)

❏ 24 bits per pixel external (8 bits per pixel per color external)

Grayscale

❏ 16 bits per pixel internal

❏ 8 bits per pixel external

Black and white

❏ 16 bits per pixel internal

❏ 1 bits per pixel external

LED

Interface Specifications

For Computer Hi-Speed USB

Wi-Fi Specifications

Standards

Frequency Range

Coordination Modes

Wireless Securities

IEEE802.11b/g/n

*1

2.4 GHz

Infrastructure, Ad hoc

*2

WEP (64/128bit), WPA2-PSK (AES)

*3

*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.

*2 Not supported for IEEE 802.11n.

*3 Complies with WPA2 standards with support for WPA/WPA2 Personal.

Security Protocol

SSL/TLS HTTPS Client

91

User's Guide

Appendix

Dimensions

Dimensions

Weight

*

* Without the ink and the power cord.

Storage

❏ Width: 489 mm (19.3 in.)

❏ Depth: 300 mm (11.8 in.)

❏ Height: 161 mm (6.3 in.)

Printing

❏ Width: 489 mm (19.3 in.)

❏ Depth: 527 mm (20.7 in.)

❏ Height: 295 mm (11.6 in.)

Approx. 4.6 kg (10.1 lb)

Electrical Specifications

Rated Power Supply Voltage

Rated Frequency Range

Rated Current

Power Consumption (with USB

Connection)

100 to 240 V

50 to 60 Hz

0.5 to 0.3 A

Standalone copying: Approx. 11.0 W (ISO/IEC24712)

Ready mode: Approx. 3.6 W

Sleep mode: Approx. 1.3 W

Power off: Approx. 0.3 W

Note:

Check the label on the printer for its voltage.

Environmental Specifications

Operation Use the printer within the range shown in the following graph.

Storage

Temperature: 10 to 35°C (50 to 95°F)

Humidity: 20 to 80% RH (without condensation)

Temperature: -20 to 40°C (-4 to 104°F)

*

Humidity: 5 to 85% RH (without condensation)

92

User's Guide

Appendix

* You can store for one month at 40°C (104°F).

Environmental Specifications for Ink Bottles

Storage Temperature

Freezing Temperature

-20 to 40 °C (-4 to 104 °F)

*

-15 °C (5 °F)

Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).

* You can store for one month at 40 °C (104 °F).

System Requirements

❏ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)

❏ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8

Note:

Mac OS X may not support some applications and features.

The UNIX File System (UFS) for Mac OS X is not supported.

Regulatory Information

Standards and Approvals

Standards and Approvals for U.S. Model

Safety

EMC

UL60950-1

CAN/CSA-C22.2 No.60950-1

FCC Part 15 Subpart B Class B

CAN/CSA-CEI/IEC CISPR 22 Class B

This equipment contains the following wireless module.

Manufacturer: Askey Computer Corporation

Type: WLU6320-D69 (RoHS)

This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

93

User's Guide

Appendix

Standards and Approvals for European Model

Low voltage directive 2006/95/EC

EMC directive 2004/108/EC

R&TTE directive 1999/5/EC

EN60950-1

EN55022 Class B

EN61000-3-2

EN61000-3-3

EN55024

EN300 328

EN301 489-1

EN301 489-17

EN60950-1

For European users

We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC:

C462S

For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,

Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,

Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.

Standards and Approvals for Australian Model

EMC AS/NZS CISPR22 Class B

Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268:

C462S

Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.

Restrictions on Copying

Observe the following restrictions to ensure the responsible and legal use of the printer.

Copying of the following items is prohibited by law:

❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities

❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage

❏ Government-issued revenue stamps, and securities issued according to legal procedure

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Exercise caution when copying the following items:

❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc.

❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

Responsible use of copyrighted materials:

Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

Checking the Total Number of Pages Fed Through the

Printer

You can check the total number of pages fed through the printer.

Checking the Total Number of Pages Fed Through the Printer -

Control Panel

The information is printed together with the nozzle check pattern.

1.

Load A4-size plain paper in the printer.

2.

Press the

P

button to turn off the printer.

3.

Turn the printer on while holding the y

button down, and then release the buttons when the power light flashes.

The nozzle check pattern is printed.

Checking the Total Number of Pages Fed Through the Printer -

Windows

1.

Access the printer driver window.

2.

Click Printer and Option Information on the Maintenance tab.

Related Information

&

“Windows Printer Driver” on page 64

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User's Guide

Appendix

Checking the Total Number of Pages Fed Through the Printer - Mac

OS X

1.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2.

Click Options & Supplies > Utility > Open Printer Utility.

3.

Click Printer and Option Information.

Saving Power

The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the printer's energy efficiency. Please consider the environment before making any change.

Saving Power - Windows

1.

Access the printer driver window.

2.

Click Printer and Option Information on the Maintenance tab.

3.

Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send.

4.

Click OK.

Related Information

&

“Windows Printer Driver” on page 64

Saving Power - Mac OS X

1.

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2.

Click Options & Supplies > Utility > Open Printer Utility.

3.

Click Printer Settings.

4.

Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click

Apply

.

Transporting the Printer

When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.

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User's Guide

Appendix

!

Caution:

Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.

c

Important:

When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to

impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.

Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.

Do not put opened ink bottles in the box with printer.

1.

Turn off the printer by pressing the

P

button.

2.

Make sure the power light turns off, and then unplug the power cord.

c

Important:

Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible.

3.

Disconnect all cables such as the power cord and USB cable.

4.

Remove all of the paper from the printer.

5.

Make sure there are no originals on the printer.

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User's Guide

Appendix

6.

Open the scanner unit with the document cover closed. Secure the print head to the case with tape.

7.

Close the scanner unit.

8.

Prepare to pack the printer as shown below.

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User's Guide

Appendix

9.

Make sure to install the cap onto the ink tank securely.

10. Pack the printer in its box using the protective materials.

When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.

Related Information

&

“Part Names and Functions” on page 12

&

“Checking and Cleaning the Print Head” on page 57

&

“Aligning the Print Head” on page 59

Where to Get Help

Technical Support Web Site

If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

http://support.epson.net/ http://www.epson.eu/Support (Europe)

If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.

Contacting Epson Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.

Epson support will be able to help you much more quickly if you give them the following information:

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❏ Product serial number

(The serial number label is usually on the back of the product.)

❏ Product model

❏ Product software version

(Click About, Version Info, or a similar button in the product software.)

❏ Brand and model of your computer

❏ Your computer operating system name and version

❏ Names and versions of the software applications you normally use with your product

Note:

Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own backup data or take notes.

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact Epson support.

Help for Users in Australia

Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information:

Internet URL

http://www.epson.com.au

Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (email).

Epson Helpdesk

Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the

Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

The Helpdesk numbers are:

Phone: 1300 361 054

We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product manuals, type of computer, operating system, application programs, and any information you feel is required.

Help for Users in New Zealand

Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information:

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User's Guide

Appendix

Internet URL

http://www.epson.co.nz

Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!

The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail).

Epson Helpdesk

Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the

Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

The Helpdesk number is:

Phone: 0800 237 766

We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required.

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