FAX 9930
User’s Manual
Overview
User’s Manual
|
i
Every effort has been made to ensure that the information in
this handbook is complete, accurate, and up-to-date. Konica
Business Technologies, Inc. assumes no responsibility for the
results of errors beyond its control. Konica Business
Technologies, Inc. also cannot guarantee that changes in
software and equipment made by other manufacturers and
referred to in this handbook will not affect the applicability
of the information in it. Mention of software products
manufactured by other companies does not necessarily
constitute endorsement by Konica Business Technologies,
Inc.
Copyright 2000 by Konica Business Technologies, Inc. All
Rights Reserved
First Edition: February, 2000
Written and produced by the Konica Business Technologies
Inc. Training and Publications Department.
Please address any comments on this publication by mail to:
Konica Business Technologies, Inc.
Marketing Department
500 Day Hill Road
Windsor, CT 06095
Manual Part Number OP-9930-01
ii
|
Konica FAX 9930
Please visit Konica Business Technologies Inc’s. multilingual
web site at:
http://www.Konicabt.com
ENERGY STAR is a registered trademark of the United States
Environmental Protection Agency.
Windows is either a registered trademark or a trademark of
Microsoft Corporation in the United States and/or other
countries
As an ENERGY S TAR® partner, Konica Business Technologies,
Inc. has determined that this product meets the E NERGY STAR
guidelines for energy efficiency.
Contents
Overview
Help and Helpful Hints ........................................ 1
Introduction ........................................................ 11
Where is the Help Key? ......................................................... 2
What Does Help Do? ............................................................. 2
Help List ................................................................................ 3
Function List ......................................................................... 3
Saving Money ....................................................................... 4
Saving Time .......................................................................... 6
Help Button ...................................................................... 6
Speed Dial Numbers ......................................................... 6
Dual Access ....................................................................... 6
www.konicabt.com ........................................................... 6
Helpful Hints ......................................................................... 7
Send a Fax and Save the Number ..................................... 7
Checking Information During Transmissions .................. 8
References......................................................................... 9
Recording Addresses and Passwords .............................. 10
Konica Web Site .................................................................. 11
Features................................................................................ 12
Getting to Know Your Machine ........................ 14
Components ........................................................................ 14
Control Panel Keys and Indicators ................................ 19
One-Touch Keypad ........................................................... 24
Accessing Second Panel of One-Touch Keys ................. 26
Signal Tones ...................................................................... 26
User’s Manual
|
iii
iv
Installation .......................................................... 27
Selecting Functions and Settings ....................... 40
Safety ................................................................................... 28
Installation Hints .............................................................. 28
Operation and Maintenance ............................................. 29
Toner Cartridge and Image Drum Handling ..................... 29
Toner Emergency First Aid ............................................... 30
Getting Started .................................................................... 30
Where to Install Your Fax Machine .................................. 30
Unpacking ......................................................................... 31
Setting Up Your Fax Machine ............................................. 32
Installing the Toner Cartridge ........................................... 34
Attaching the Document Stacker ...................................... 36
Connecting to the Telephone Line ................................... 36
Connecting Optional External Devices ............................ 37
Handset ........................................................................... 37
Telephone ....................................................................... 37
Answering Machine........................................................ 38
Answering Machine and Telephone ............................... 38
Connecting Power ............................................................. 38
Loading Paper ................................................................... 39
Navigating the Function Menu ........................................... 41
Primary Menu Functions .................................................. 41
Using the Help Key ........................................................ 42
Setting Features................................................................. 42
Using Step Access ............................................................. 43
Using Speed Access........................................................... 44
Speed Access Numbers ................................................... 44
|
Konica FAX 9930
Setting Basic Features ........................................ 48
Setting the Date and Time ................................................... 48
Setting the Language .......................................................... 48
Setting Your Fax Machine’s ID............................................ 49
TSI/CSI ........................................................................... 49
Sender ID ........................................................................ 49
Setting the TSI/CSI and Sender ID ................................. 49
Setting the Answering Mode ............................................... 50
Procedure .......................................................................... 50
List of Modes .................................................................... 50
Auto Receive Mode [FAX] ............................................. 50
Manual Receive Mode [TEL]......................................... 51
Telephone/Fax Mode [T/F] ............................................ 51
Telephone Answering Device Mode [TAD].................... 51
Memory Reception Mode [MEM] ................................. 52
Forwarding Mode [FWD] ............................................... 52
PC Fax Mode [PC] .......................................................... 52
Dial and Incoming Call Parameter Settings ........................ 53
Setting Dial and Incoming Call Parameters ...................... 53
Dial Parameter Settings ..................................................... 54
Redial Tries .................................................................... 54
Redial Interval ................................................................ 54
Auto Start ........................................................................ 54
Dial Tone Detect ............................................................. 54
Busy Tone Detect ........................................................... 55
Tone/Pulse (MF/DP) ....................................................... 55
Tone (MF) Duration ........................................................ 55
PBX LINE ....................................................................... 55
FLASH/EARTH/NORMAL ............................................ 56
DIAL PREFIX ................................................................. 56
Incoming Call Parameters ................................................. 57
Incoming Ring ................................................................ 57
Remote Receive.............................................................. 57
Continuous Tone ............................................................ 58
PC/FAX Switch ............................................................... 58
User’s Manual
|
v
Other Basic Parameters ........................................................ 59
Monitor Volume ................................................................ 59
Buzzer Volume .................................................................. 59
User Language .................................................................. 59
Paper-Size Setting ............................................................. 60
Connecting to a PBX........................................................... 60
Entering a PBX Dial Prefix ............................................... 61
Clearing the PBX Dial Prefix ............................................ 61
vi
|
Konica FAX 9930
Programming Speed Dial Numbers ................. 62
Types of Speed Dial Numbers ............................................. 63
One-Touch Speed Dials..................................................... 64
2 or 3 Digit Speed Dials.................................................. 65
Group Faxing .................................................................. 65
Programming One-Touch and 2 or 3 Digit Speed Dial
Numbers ............................................................................... 66
Collect Information........................................................... 66
Program the Information ................................................... 68
Programming a Speed Dial ............................................ 71
Clearing a Speed Dial ..................................................... 73
Chain Dialing.................................................................... 74
Creating a Chain Dial Number ....................................... 74
Dialing the Chain Dial Number...................................... 74
Programming a Group ...................................................... 75
Basic Faxing ....................................................... 76
Document Guidelines .......................................................... 76
General .............................................................................. 76
Single Page Specifications ............................................. 77
Multiple Page Specifications ......................................... 77
Loading Documents ............................................................ 78
Resolution ...................................................................... 79
Contrast .......................................................................... 79
Sending a Fax ...................................................................... 80
Using a One Touch Speed Dial Key ............................... 80
Using 2 or 3-digit Speed Dial ......................................... 80
Using the Search Function ............................................. 81
Using the Numeric Keypad ............................................ 81
Using An External Telephone......................................... 81
Rejecting Unsolicited Fax Messages .................................. 82
Closed Network................................................................. 82
Setting a Closed Network ................................................. 82
Power Failures ..................................................................... 83
Power Outage Report ........................................................ 83
Display Messages ................................................................ 84
Basic Faxing Situations ...................................................... 85
Real-Time Dialing ............................................................ 85
Redialing .......................................................................... 85
Confirming Results ........................................................... 85
Stopping a Transmission .................................................. 86
Receiving Faxes Manually ............................................... 86
No Paper Reception .......................................................... 87
No Toner Reception .......................................................... 87
Receiving Faxes to Memory ............................................... 88
When Are Faxes Received to Memory?............................ 88
When Are Memory Messages Printed? ............................. 88
Memory Message Limitations .......................................... 89
Active Memory Files Report ............................................ 89
Printing the Active Memory Files Report ...................... 89
Printing Messages Stored in Memory ............................... 90
Canceling Messages Stored in Memory ........................... 90
Erasing Messages Received in Memory Without Printing
Them ............................................................................... 90
Messages in Memory and Power Losses ........................... 91
Power Outage Report ...................................................... 91
Dual Access.......................................................................... 92
What You Can Do While Making Copies ......................... 92
What You Can Do While Sending a Fax ........................... 93
What You Can Do While Receiving a Fax ....................... 94
Making Copies .................................................................... 95
To Make Copies ................................................................ 95
Manual Paper Feeder ........................................................ 96
Face Up Stacking/Face Down Stacking ............................ 97
User’s Manual
|
vii
Sending a Fax to Multiple Locations ................ 98
Group vs. Broadcast ............................................................ 98
Group Faxing..................................................................... 100
What is a Group Fax? ...................................................... 100
Programming a Group ..................................................... 101
Deleting and Groups ....................................................... 102
Sending a Fax to a Group................................................ 103
Finding a Group Name .................................................... 103
Group Directory Report ................................................ 103
Using Speed Dial/Search .............................................. 104
Broadcasting ..................................................................... 105
What is a Broadcast Fax? ................................................ 105
Sending a Broadcast Fax ................................................ 105
viii
|
Konica FAX 9930
Advanced Operations ...................................... 106
Delayed Faxing ................................................................. 107
What is Delayed Faxing? ................................................ 107
Delayed Fax vs. Delayed Batch ...................................... 107
Sending a Delayed Fax ................................................. 108
Canceling Delayed Transmissions ............................... 109
Delayed Batch Transmission .......................................... 110
Program the Delayed Batch Destination Number ........ 110
Setting the Batch TX Time Function ........................... 111
Send a Fax as Part of a Delayed Batch ......................... 112
Canceling Delayed Batch Transmissions..................... 113
Priority Transmission ........................................................ 114
Sending a Priority TX ..................................................... 114
Confidential Faxes ............................................................ 115
Programming Personal (Confidential) Mailboxes .......... 116
Creating a Personal (Confidential) Mailbox ................ 117
Changing a Password ................................................... 118
Closing a Mailbox ........................................................ 119
Sending Confidential Faxes ........................................... 120
Receiving Confidential Faxes ........................................ 121
Knowing You’ve Received a Confidential Fax .............. 122
Confidential Reception Report .................................... 122
Printing Confidential Faxes ............................................ 122
Deleting Confidential Faxes ........................................... 123
Call Forwarding ................................................................. 124
Set a Forwarding Number ............................................. 124
Set the Auto Answer Mode to FWD .............................. 125
Clear Forwarding Mode................................................ 125
Forward on Paper/Toner Error ......................................... 126
Setting a Paper/Toner Error Forwarding Number ......... 126
User’s Manual
|
ix
Relay Faxing ..................................................................... 127
Using Your Machine as a Relay Initiating Station ......... 128
Relay Password ............................................................. 129
Relay Group Numbers .................................................. 129
Relay Key Station (Hub) .............................................. 129
Contact Number for Relay Broadcast Report............... 130
Relay Broadcast Report................................................ 131
Initiating a Relay Broadcast ........................................... 132
Using Your Machine as a Relay Key Station (Hub) ........ 133
Program the Destination Numbers .................................. 134
Create the Destination Group(s) ..................................... 134
Create the Relay Password .............................................. 134
Status of Relay Broadcast Report ................................... 135
Printing the Relay Fax at the Hub .................................. 136
x
|
Konica FAX 9930
Sending Documents Requested by Another Fax Machine
(Polling Transmission) ...................................................... 137
Explanation of Polling Transmission Types .................. 138
Feeder (Document Tray) Polling .................................... 140
Memory Polling .............................................................. 141
Setting Memory Polling ............................................... 141
Memory Polling (Bulletin) ............................................. 142
Create a Polling Mailbox ............................................. 143
Set Bulletin Polling ...................................................... 143
Printing Polling Documents in Memory ...................... 144
Dialing Another Fax Machine to Request Documents
(Polling Reception) ........................................................... 145
Printing Faxes Polled into Memory ................................ 146
Cancelling Polled Faxes in Memory .............................. 146
Customizing Features and Operations ........... 147
Identifying Current Settings ............................................. 148
Printing a Configuration Report ..................................... 148
Changing Operation Functions ......................................... 149
List of Operation Functions ............................................ 150
Remote Diagnosis......................................................... 150
Transmission (TX) Mode Default ................................. 150
Memory Full Save ........................................................ 151
Instant Dial ................................................................... 151
Restrict Access .............................................................. 152
ECM Function .............................................................. 152
Sender ID Switch .......................................................... 152
Pulse Dial Rate ............................................................. 153
Pulse Make Ratio ......................................................... 153
Pulse Dial Type ............................................................. 153
T/F Timer Prg. ............................................................... 154
CNG Count ................................................................... 154
Ring Response .............................................................. 154
Distinctive Ring ........................................................... 155
Memory Password......................................................... 156
Restricted Access ID ..................................................... 157
Service Function Settings ................................................. 159
Long Document Scanning/Transmission ..................... 159
MYD/DMY ................................................................... 159
Time/Date Print ............................................................ 159
TSI Print ........................................................................ 159
User’s Manual
|
xi
Reports .............................................................. 160
Understanding Reports ...................................................... 160
Printing Reports ................................................................ 160
Printing a Message Confirmation Report..................... 160
Printing Other Reports .................................................. 160
List of Reports ................................................................... 161
Printed from the Menu .................................................... 161
Automatically Generated ................................................ 161
Activity Report.................................................................. 162
Printing the Activity Report ........................................... 162
Active Memory Files Report ............................................. 163
Printing the Active Memory Files Report ....................... 163
Broadcast Confirmation Report ........................................ 164
Printing the Broadcast Confirmation Report ................. 164
Telephone Directory .......................................................... 164
Printing the Telephone Directory ................................... 164
Group Directory Report ..................................................... 165
Printing the Group Directory .......................................... 165
Configuration Report ........................................................ 165
Printing the Configuration Report ................................. 165
xii
|
Konica FAX 9930
Function List ..................................................................... 166
Printing the Function List ............................................... 166
Message Confirmation Report .......................................... 167
Printing the Message Confirmation Report .................... 167
Message Confirmation Report Options .......................... 168
MCF (Single-Loc)......................................................... 168
MCF (Multi-Loc) .......................................................... 168
Image in MCF ............................................................... 168
Err. Report (MCF) ......................................................... 168
Power Outage Report ......................................................... 169
Broadcast Entry Report ..................................................... 169
Confidential Reception Report ......................................... 169
Codes Used in Reports ...................................................... 170
Result Codes ................................................................... 170
Communication Codes ................................................... 171
Maintenance ..................................................... 172
Options and Accessories .................................. 186
Cleaning the Scanner Path .............................................. 172
Replacing the Toner Cartridge .......................................... 173
Toner Yield ...................................................................... 173
Replacing the Image Drum................................................ 177
Image DrumYield ............................................................ 177
Resetting the Drum Counter ........................................... 179
Obtaining........................................................................... 186
Part Numbers ................................................................... 187
Consumables ................................................................ 187
Options ......................................................................... 187
Descriptions ....................................................................... 188
Second Paper Tray .......................................................... 188
Handset ........................................................................... 188
Multifunction Printer (MFP) PC Interface Kit ................ 188
600 dpi TX Kit ................................................................ 188
Memory Expansion......................................................... 189
Dual Line .......................................................... 180
What is Dual Line? ............................................................ 180
Benefits of Dual Line ........................................................ 180
Basic Operations ............................................................... 181
Unpacking ....................................................................... 183
Connecting to the Second Telephone Line .................... 184
Displays, Reports, and Beeps ............................................ 184
Setting the Option Line Type for the Second Line ........... 185
Setting Memory Transmissions to Use the Second Line .. 185
User’s Manual
|
xiii
xiv
Problem Solving ............................................... 190
Specifications .................................................... 209
Printing a Cleaning Page................................................... 190
Clearing a Document Jam ............................................... 191
Clearing a Printing Paper Jam ........................................... 192
Display Panel Messages .................................................... 196
Normal Display in Standby Mode .................................. 196
Error Messages ................................................................ 196
Counters ............................................................................ 200
Accessing the Print/Scan Counters .............................. 200
Resetting the Image Drum Counter .............................. 200
Problem Checklist ............................................................. 201
Shipping Your Machine .................................................... 208
United States and Canada ............................................... 208
Latin America .................................................................. 208
Dialing ............................................................................... 209
General .............................................................................. 210
Memory ............................................................................. 211
Scanning ............................................................................ 212
Consumables ..................................................................... 212
Paper Handling .................................................................. 213
Physical ............................................................................. 213
Electrical ........................................................................... 214
Environmental ................................................................... 214
|
Konica FAX 9930
Index ................................................................. 215
Help
and Helpful
Overview
Hints
Your fax machine has many features and capabilities that will
help you
•
operate the machine
•
save money
• save time
The Help button provides valuable information to help you
operate the machine.
This section summarizes the features and capabilities directly
connected to saving money and time.
Details for these features and capabilities are provided in
other sections of this document.
You may want to use some of our Helpful Hints when
working with your machine.
User’s Manual
|
1
Where is the Help Key?
What Does Help Do?
The Help key (1) is a control panel key.
When you press the Help key, a Help List and Function List
print.
The Help List is a guide for using key features of the
machine. It provides step-by-step instructions for using the
control panel to access or program various machine settings
and features.
The Function List is a printout of the menu structure. The
menu is set up in a multilevel structure of functions, options,
and settings. For more information, refer to “Selecting
Functions and Settings.”
™
1
2
|
Konica FAX 9930
Help List
Function List
The Help List covers the items listed below.
1 Program Speed Dial Numbers
2 Program Groups
3 Sending a Fax to Multiple Locations (Broadcast)
4 Sending a Fax to a Single Location
5 Copying
6 Delayed Faxing
7 Function Settings
8 Report Printing
9 Message Confirmation Report
The Function List is a report of the product’s menu
programming structure.
Use it as a reference while moving through the levels of the
menu.
It is NOT a report of the current menu settings.
The Configuration Report provides a list of the current menu
settings.
See “Reports, Configuration Report.”
User’s Manual
|
3
Saving Money
Most phone services offer lower phone rates during off-peak
times and for local phone connections.
Your fax machine allows you to take advantage of lower
phone rates. Some savings depend on the options you have
purchased and the type of fax machines you communicate
with.
You can specify the time your outgoing faxes will be sent.
Delayed Transmission
This feature allows you to send documents at a specified
time and date.
You do not have to manually start the transmission.
For more information, refer to “Advanced Operations,
Delayed Fax Transmissions.”
4
|
Konica FAX 9930
Relay Faxing
This feature allows you to send documents to one distant
fax machine, which then forwards the documents to other
fax machines. This reduces the total number of long
distance calls.
Here is a typical relay fax situation.
The head office of a company will send a fax to the
regional head offices. The regional office will forward
the fax to the local branch offices.
For more information, refer to “Advanced Operations,
Relay Faxing.”
Control Access to Your Machine
You can control access to your machine. The method you
use determines the amount of access control.
•
!
A password must be entered or the machine cannot be
used
The machine can only be used by people who have the
password. Up to 24 passwords can be programmed.
How could you use this?
If different departments share the machine, each
department could have its own password.
For more information, see “Customizing Features and
Operations, Changing Operation Functions, Restrict
Access.”
Be sure to record all passwords. Keep the record in a
safe place. If you forget a password, you will need to
contact your Authorized Konica Dealer for assistance.
•
The machine will only receive or send transmissions to
specified locations.
The fax numbers you program as Speed Dials will be the
only numbers your machine communicates with.
For more information, see “Basic Faxing, Rejecting
Unsolicited Fax Messages.”
User’s Manual
|
5
Saving Time
Help Button
Press the Help Button to print a Help List and Function Lists.
These are great references to use while working with your
machine.
See “Help and Helpful Hints.”
Speed Dial Numbers
Speed Dial Numbers (One Touch, 2-Digit, 3-Digit) can be
programmed with frequently dialed numbers.
This greatly reduces the number of keystrokes and time
required when using these numbers.
For more information, refer to “Programming Speed Dial
Numbers.”
Dual Access
Your machine can multi-task.
You can load and prepare a document for sending while the
machine is receiving or sending another fax.
You do not have to wait for one operation to finish before
beginning another.
For more information, refer to “Basic Faxing, Dual Access.”
www.konicabt.com
Konica’s web site, www.konicabt.com, provides the most
current information available for your fax machine.
You can find information at your convenience, at any time.
Konica Customer Support
Konica’s Customer Support tel. number is 1-800-825-5664.
Our Customer Service Representatives can answer questions
regarding basic operating procedures, sales and service
referrals and product information. Our representatives are not
trained to provide assistance with the use of commercial
software packages. Please consult your applications manual
for availability of their support.
6
|
Konica FAX 9930
Helpful Hints
Send a Fax and Save the Number
If you enter a number to send a fax, and want to save it as a
Speed Dial number, you can
1 Enter the number.
2 Place the document on the feeder.
3 Press Speed Dial/Search.
The machine goes to the next available (not yet
programmed) Speed Dial number.
LOC # displays.
4 Press Enter.
5 You are prompted to enter the information for this Speed
Dial (Name, Alternate Telephone Number,
Communications Speed, and Echo Protection State.
6 You may enter all of the requested information or press
Menu/Exit to return to sending your fax.
7 Either wait or press Start.
Wait, and the transmission begins in a few seconds.
Press Start and the transmission immediately begins.
!
Be sure to write the name for any Speed Dial numbers
you program on the One Touch Sheet(s).
The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through 80. For Speed Dials 81 and above,
program the number(s) and print the Telephone
Directory. For more information, see “Reports,
Telephone Directory.”
User’s Manual
|
7
Quick Message Confirmation Report
To quickly print the Message Confirmation Report for the
most recent transmission performed by the machine, press
ENTER twice.
8
|
Konica FAX 9930
Checking Information During Transmissions
Your fax machine allows you to check the progress of a fax
being sent by your machine.
Press the # key twice while a fax is being sent from your
machine.
The display will show
•
the page number currently being sent
•
the current modem speed
•
the current compression method
References
There are four very useful reference documents that you
should print and keep near your fax.
These documents are very helpful when programming your
machine.
1 Help and Function Lists
Press Help and these lists print.
The Help List provides instructions for using the control
panel to access or program various machine settings and
functions.
The Function List is a printout of the menu structure. It
IS NOT a report of current menu settings.
2
3
4
Telephone Directory
This report provides a complete listing of all of the
telephone numbers programmed into your machine’s
Speed Dial numbers.
See “Reports, Telephone Directory.”
Group Directory
This report provides a complete listing of all of the
numbers programmed into a specific group. Each group
has an individual report.
See “Reports, Group Directory Report.”
See “Help and Helpful Hints.”
Configuration Report
The Configuration Report is a list of the current
operational settings of your machine.
See “Reports, Configuration Report.”
User’s Manual
|
9
Recording Addresses and Passwords
!
Be sure to record any addresses and passwords you
program. Keep the record in a safe place. If you forget
a password, you will need to contact your Authorized
Konica Dealer for assistance.
Some of the features that use addresses and passwords are:
10
•
Confidential Faxes
See “Advanced Operations, Confidential Faxes.”
•
Relay Faxes
See “Advanced Operations, Relay Faxing.”
•
Restrict Access
See “Customizing Features and Operations, Changing
Operation Functions, Restrict Access.”
|
Konica FAX 9930
Introduction
Overview
Thank you for purchasing this fax machine. This desktop,
plain-paper facsimile machine utilizes advanced lightemitting diode (LED) technology for quick and trouble-free
transmission/reception of data and images. In addition to the
many standard features, options can expand the machine’s
capabilities.
For information on the options, see “Options and
Accessories.”
Konica Web Site
The Konica Web Site provides the most current information
available on your product.
An on-line version of this document is available for viewing
via Konica’s Web Site.
You may reach the Konica Web Site at: www.konicabt.com
User’s Manual
|
11
Features
The machine includes the following features:
•
Help Button. Pressing this button causes the unit to
print a Help List and the Function List.
•
Control panel. Special programming keys, a 40-key
plate for pre-programmed telephone numbers, and a 10key pad for standard dialing and programming.
•
12
80-character display (4 rows of 20 characters). Easy to
read display for operation guidance, clock display,
function information, etc.
•
Automatic alternate call. Dials a second (alternative)
telephone number if the number originally dialed is
busy.
•
Alphanumeric telephone directory. Search for
programmed telephone numbers by name.
•
72-hour battery backup. If power is lost, messages will
in memory will be saved for 72 hours.
•
33.6K bps transmission rate. Fast, efficient
communications.
•
Automatic Document Feeder (ADF). Capacity of up to
50 sheets of recommended letter/A4 paper.
•
Large-capacity memory. 4.5 Mbyte. This provides
storage capacity of up to 360 pages.
•
Speed Dial. Set up to 80 pre-programmed telephone
numbers for automatic one-touch faxing, as well as an
additional 150 numbers for 2 or 3-digit entry faxing.
•
Half-tone. Documents with half-tone areas (shades of
gray, usually graphics) are processed with 64-scale
gradation (64 levels of gray).
•
Group Faxing. Create as many as 20 groups of
telephone numbers and send documents to multiple
locations with a single selection.
•
Advanced transmission and reception functions.
Includes delayed transmission, broadcasting (multilocation transmission), confidential message
transmission/reception, relay broadcasting, polling, etc.
|
Konica FAX 9930
•
Automatic redial and page retransmission. Ensures
document transmission when a telephone number is busy
or a problem occurs in the communications process.
•
Advanced memory transmission/reception features. A
number of convenient features including automatic
reception into memory without printing—ideal for
reception of confidential communications).
•
Fax forwarding. Document can be forwarded to a
designated location after being stored in memory
(setting can also be used to forward a document when the
local machine is out of toner or paper).
•
No paper reception. Allows continued reception of
documents when toner or paper run out by storing data
not yet printed in the built-in memory.
•
Dual Access operations. Allows two tasks to be
conducted at once (e.g., scan and prepare a document for
transmission while another document is being received).
•
Polling. Allows the transmission/reception of documents
from remote facsimile machines with polling
capabilities.
•
Automatic answering mode detection. Distinguishes
between incoming fax and voice communications.
Allows the use of an answering machine on the same
telephone line.
•
Copier function. Make up to 99 copies of a document at
one time.
•
Progress reports. Enable tracking of transmission status,
and machine operations, settings and maintenance
requirements.
•
Security Features. Enables you to control access to
your machine and faxes.
Confidential Mailboxes (16)
Personal Mailboxes
Confidential Reception
Rejecting Unsolicited (Junk) Fax Messages
•
Closed network. Prevents the reception of unsolicited
communications.
•
Large Paper Capacity. 250 sheet paper cassette
(universal size: legal, letter, A4). A 500 sheet optional
second paper tray is available. With the second tray
installed, the total capacity of the machine is 750 sheets.
User’s Manual
|
13
Getting
to Know
Overview
Your Machine
Components
Refer to the illustrations for the location of the item(s).
1 Display Panel
Displays status of machine and operation in progress
2 One-Touch Keypad
Use for one-touch dialing of preprogrammed telephone
numbers and for entering alphabetic, numeric and
special characters for programming and ID entries.
3 Numeric Keypad
Use to enter telephone numbers, program information,
and manual dialing.
14
|
Konica FAX 9930
2
1
3
4
5
6
7
8
9
Manual Paper Feeder Tray
Fold out for manual paper feed (bypass paper tray).
Use this to feed different types of paper directly into the
machine.
Copy Stacker Release Buttons
Press these two buttons (one on each side), to gain entry
to the toner/image drum area.
Power Switch
Press 1 to turn on and 0 to turn off.
Control Panel (Programming) Keys
These are the main keys used for programming machine
settings and operations and navigating through the
function menu.
Document Stacker
Holds original documents after being faxed or copied.
Document Guides
Adjust guides to the width of documents being faxed or
copied.
9
7
8
6
4
5
User’s Guide
|
15
10 Document Tray
Holds documents being faxed or copied.
11 Document Tray Extension
Pullout extension supports long (length) documents.
12 Copy Stacker
Holds document copies after copying process.
13 Copy Stacker Extension
Pullout extension for supporting long documents.
14 Paper Tray
Holds 250 sheets of paper (universal type: legal, letter,
A4)
15 Paper Indicator
Shows level of paper remaining in paper tray.
16 Copy Output Lever
Up position: copies exit the machine face down.
Down position: copies exit the machine face up.
Use this lever when copying or when using the optional
Network Print or PC Print.
Options vary according to the the model of your
machine. See “Options and Accessories”
10
11
12
16
13
!
15
16
|
Konica FAX 9930
14
17 AC Power Cord Socket
Plug the AC power cord (supplied with the unit) into this
socket.
18 Line Jack
Jack for connection to main outside telephone line.
19 Back Cover
Remove this cover to expose the expansion (installation)
slots for certain options.
Options vary according to the the model of your
machine. See “Options and Accessories”
17
!
20 IEEE-1284 Parallel Port
The optional Multi-Function Printer (MFP) Kit uses this
port. The MFP software allows your fax machine to
interface with a computer. With the MFP Kit, your fax
can function as a printer, scanner, copier and PC-based
fax machine. A parallel cable is included in the kit.
Options vary according to the the model of your
machine. See “Options and Accessories”
!
21 and 22
TEL Jack 1 (21) and TEL Jack 2 (22)
Jacks for connecting optional telephone handset,
external telephone, or answering machine.
18
21
22
20
19
User’s Guide
|
17
23 LED Printhead
This black bar is the transfer mechanism that writes
received/copied information to the image drum.
Clean the LED when you change the toner cartridge.
See “Maintenance.”
24 Image Drum Unit
The image drum contains a green photosensitive drum
which receives information from the LED print head and
transfers it to the printing paper.
Install a new image drum unit* when Replace Drum
appears on the display panel.
* Only install image drum units specified by Konica for
use in this machine!
See “Maintenance.”
25 Toner Cartridge
This black cylinder, installed inside the image drum unit,
contains the black power used as the machine’s ink for
printing data.
Install a new toner cartridge* when Replace Toner
Cartridge appears on the display panel.
* Only install toner cartridges specified by Konica for
use in this machine!
See “Maintenance.”
18
|
Konica FAX 9930
23
24
25
Control Panel Keys and Indicators
™
User’s Guide
|
19
1
Display Panel: Refer to this display for instructions and
information while the machine is performing operations,
or when entering information or changing settings.
2 Shift Up ¶ Key: Use this key to:
- Move to the previously selected option in the
same operational layer when programming the
machine.
- Move to the upper row from the lower row when
data such as telephone numbers is listed in two
rows.
3 Shift Left § Key: Use this key to:
- Return to the previous operational layers in the
programming of the machine.
- Move the cursor to the left during normal
operation
20
|
Konica FAX 9930
4
5
6
Shift Down Ä Key:
Use this key to:
- Move to the next option in the same operational
layer when programming the machine.
- Move to the lower row from the upper row when
data such as telephone numbers is listed in two
rows.
Shift Right © Key:
Use this key to:
- Move to the next operational layer in the
programming of the machine.
- Determine/register a menu option or setting.
- Move the cursor to the right during normal
operation.
Alarm Indicator: This indicator light flashes and an
alarm sounds as an alert for problems that occur. To turn
off the alarm indicator, press the Stop key and correct the
problem.
7
Enter Key:
Use this key to:
- Determine/register a menu option or setting.
- Determine the location of a broadcast operation.
- Display the results of a transmission or printout a
Message Confirmation Report when the machine
is in the standby mode with no document set in
the document tray.
8 Help Key: Press this key to print out Help and Function
lists.
9 Resolution Key (Photo, Ex.fine, Fine, STD indicator
lights): Use this key to set the desired resolution of the
fax/copy after loading the document. Use the Photo
setting when the original document includes half-tone
images.
10 Type of Original Key (Dark, Normal, Light indicator
lights): Use this key to set the contrast after loading the
document. Use Light for originals that are too light,
Normal for originals with good contrast, and Dark for
originals that are too dark.
11 Clear Key: Use this key to cancel ID, telephone number
and programming entries.
12 Menu/Exit: Use this key to:
- activate the Menu mode when the machine is in
standby state.
- exit the mode and return to standby state.
13 */Tone Key: If the machine is set for pulse dialing,
pressing this key will switch from pulse to tone dialing
during the current call. This key can also be used during
programming to create numbers with mixed pulse-tone
operation.
14 0/Unique Key: Use this key as “0” when dialing
telephone numbers. When programming the Sender ID,
Location ID, etc., use this key to enter unique characters:
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ “ (space) % - l
The - l functions as a tilde symbol.
Umlaut characters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø
User’s Guide
|
21
15 Numeric Keypad: These 12 keys work like the keypad
on a standard telephone when dialing a telephone
number. They are also used to move to another
operation mode, enter numbers, letters and other
characters when programming the machine, and input
speed dial numbers after pressing the Speed Dial key.
The “#” key is used for the creation of groups of
telephone numbers for batch transmission. After a
document is loaded, this key can also be used to select
previously programmed groups of telephone numbers for
faxing.
16 Redial Key: Press this key to automatically redial the
last telephone number dialed on the machine.
17 Hook Key: Use this key to open the telephone line for
manual dialing with the numeric keypad or external
telephone handset. After pressing the key, you can hear
the dial tone and dialing code through the machine’s
speaker.
22
|
Konica FAX 9930
18 Speed Dial/Search Key: After loading a document for
faxing, press this key and then enter the programmed
Speed Dial (One-Touch or 2 or 3-digit) number for the
location. The speed dialing function automatically dials
the telephone number and transmits the fax. After
pressing the Search key, you can search corresponding
location IDs when alphanumeric characters are entered.
19 Hyphen Key: Use this key as the “-” character when
programming ID and PBX, public line, international
telephone or Earthing/Flashing switches. It is also used
to type the “+” when entering TSI/CSI numbers.
20 Start/Copy Key:
Use this key to:
- Start transmission of a document after loading the
document and selecting the location.
- Start manual fax transmission or reception.
- Return the machine to normal operation from the
Power Save mode.
- Start the copying function.
21 Stop Key:
Use this key to:
- Cancel the operation shown on the display.
- Cancel the transmission of a fax (press twice
within 3 seconds).
- Cancel an alarm (Alarm indicator light illuminates).
- Return to higher operational layers when
programming the machine.
22 One-Touch Keypad Latch to Second Panel: Lifting this
latch rotates the primary label plate for the One-Touch
keypad, revealing a second panel.
!
The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through 80. For Speed Dials 81 and above,
program the number(s) and print the Telephone
Directory.
See “Reports, Telephone Directory.”
23 One-Touch Keypad: Detailed descriptions of the OneTouch Keypad functions are provided in a different
section of this document.
See “Getting to Know Your Machine, One-Touch
Keypad.”
24 One-Touch Labels: After programming a telephone
number into a One-Touch key, write the name of the
location on the label for the One-Touch key. Remove the
plastic covering the label, use a pencil to write the name,
and then replace the cover.
You may need replacement (blank) labels.
See “Options and Accessories, Obtaining.”
User’s Guide
|
23
One-Touch Keypad
Use these keys for quick, one-touch dialing and the
programming of other machine operations. In addition to the
ability to assign telephone numbers (up to 40 digits each) to
a One-Touch key, alphanumeric names of up to 15 characters
in length can be registered (Telephone Directory).
Using One-Touch Keys for Dialing
To use One-Touch keys for dialing, after the telephone
number(s) for the key have been programmed, simply load
the document to be faxed and press the key of the location
where the fax is to be sent. Two telephone numbers can be
programmed for each One-Touch key, a primary number that
is always dialed first, and an alternate number that is
automatically dialed if the first number is busy or the call is
not answered.
Using One-Touch Keys for Search
After pressing the Search key, use these keys to make an
alphabetical search for names of telephone numbers
previously programmed.
24
|
Konica FAX 9930
Using One-Touch Keys for Programming
The One-Touch keys are also useful in the programming of
names in the machine memory. In addition to the
alphanumeric keys, a number of special keys are provided for
programming convenience:
Alphabet Keys (One-Touch keys #1-27, except #20): When
programming the Sender ID and Location ID, use these keys
to enter alphabet characters.
Unique Key (One-Touch key #20): Use the same as the “0”
of a 10-keypad. Also used to enter
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ “ (space) % - l
The - l functions as a tilde symbol.
Umlaut characters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø
Del Key (One-Touch key #30): Use this key to delete
characters at the position of the cursor in the display panel
when entering ID, telephone numbers or programming
functions.
Caps Key (One-Touch key #31): Use this key to switch
between uppercase and lowercase when entering
alphanumeric characters.
Space Key (One-Touch key #36): Use this key to enter
spaces when programming the machine. Unlike the Pause
key, spaces provide easier reading only and have no effect on
dialing characteristics.
Plus Key (One-Touch key #39): Each fax number entered or
programmed into the machine can be up to 40 digits long.
If you need to dial a number longer than 40 digits, you can
dial the number using any combination of Speed Dial
numbers or the numeric keypad.
To enter a chain dial number into a Speed Dial number, press
the Plus key at the 40th position of the first part of the
number to indicate it is a chain dial number, then complete
the process by entering the second part of the number
following the procedures required for inputting another
Speed Dial number.
Pause Key (One-Touch key #40): Use this key to enter
automatic 3-second pauses in dialing when programming
telephone numbers. For example, use this key to tell the
machine to wait for an outside or international line to open.
Pauses in a telephone number dialing sequence are indicated
by a “P”.
Other: Special character keys (, ; @ _ : / \ . +).
User’s Guide
|
25
Accessing Second Panel of One-Touch Keys
To access the second panel of One-Touch keys (41-80), grasp
the latch at the bottom of the keypad and lift up on the main
panel, swinging it up and to the right. After pressing the
desired key(s), close the main panel.
!
The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through 80. For Speed Dials 81 and above,
program the number(s) and print the Telephone
Directory.
See “Reports, Telephone Directory.”
26
|
Konica FAX 9930
Signal Tones
The machine emits sounds to identify specific conditions.
Key Select Tone: This is a short beep that is emitted each
time a key is pressed.
Error Tone: If an inappropriate key is pressed, the machine
emits three short beeps. If there is a problem with operations
during communications, the machine emits five long beeps.
Press the Stop key to stop the beeping (turn the error
tone off), and then print a Message Confirmation Report to
check the source of the problem. To print the report, press the
Enter key twice (with no documents loaded).
End of Session Tone: At the end of each successful faxing
session, the machine emits a long beep to confirm that there
were no errors or problems in the communication.
Off-Hook Alarm Tone: If the machine is equipped with a
telephone handset, and if the receiver of the handset is left
out of the cradle when not in use, the machine emits an
intermittent warbling sound. To turn off the sound, return the
receiver to its cradle or press the Stop key.
Installation
Overview
To install your fax machine, follow the steps in this section.
• Safety
Installation Hints
Operation and Maintenance
Toner Cartridge and Image Drum Handling
Toner Emergency First Aid
• Getting Started
Where to Install Your Fax Machine
Unpacking
• Setting Up Your Fax Machine
Installing the Toner Cartridge
Attaching the Document Stacker
Connecting to the Telephone Line
Connecting Optional External Devices
Handset
Telephone
Answering Machine
Answering Machine and a Telephone
Connecting Power
Loading Paper
User’s Manual
|
27
Safety
Installation Hints
• Install your fax machine in a dust-free location away from
direct sunlight
• Do not plug your fax machine into a power source shared
by equipment that produces electrical noise (e.g., air
conditioners).
• Leave electronic adjustments to authorized service
personnel
• The LINE terminal connects your fax machine to a
standard telephone line. To avoid damage to your
telephone system or to the fax machine, do not plug your
fax machine into anything other than a standard RJ-11C
jack.
• Your fax machine is intended to be grounded electrically
and is equipped with a three-wire grounded power cord.
For your safety, do not attempt to defeat your power cord’s
grounding plug.
28
|
Konica FAX 9930
• The electrical outlet and phone jack should be installed
near the equipment and should be easily accessible.
• The two TEL terminals on the back of the fax machine are
only suitable for 2–wire devices. Not all standard
telephones will respond to incoming calls when
connected to an extension jack.
• This equipment may not necessarily provide for the
effective hand-over of a call from a telephone connected
to the same line.
• The operation of this equipment on the same line as
telephone or other equipment with audible warning
devices (such as call waiting) or automatic ring detectors
may cause false tripping of the ring detector.
Operation and Maintenance
• Use a dry cloth to clean the control panel and the main
body of the unit.
• Aside from the instructions specifically mentioned in this
document, your fax machine is not user serviceable. Do
not attempt to service the machine or lubricate moving
parts by yourself.
• Pull out the AC plug before trying to remove any objects
that may have fallen into the machine.
• Immediately disconnect the fax machine if it becomes
physically damaged and arrange for its repair or disposal.
• When relocating your fax machine, always disconnect the
telephone line before disconnecting the power cord, then
reconnect the power cord first.
• This fax machine is not intended to be used in parallel
with any other telephone devices.
Toner Cartridge and Image Drum Handling
• Leave unused toner cartridges and image drums in their
packages until needed. When replacing a toner cartridge
or image drum, re-use the packaging to dispose of the old
toner cartridge or image drum.
• Do not expose these components to light for more than
five minutes. Never expose the green drum (inside the
image drum unit) to direct sunlight.
• Always hold the image drum by the ends—never by the
middle. Never touch the green drum inside the image
drum unit.
• Exercise care when removing the toner cartridge. Do not
let it touch your clothing or porous materials. The toner
powder causes permanent stains.
• Small amounts of toner spilled on skin or clothing can be
readily removed with soap and cold water. Using warm
water will make removing the stain much more difficult.
• “See next page for Toner Emergency First Aid”
User’s Manual
|
29
Toner Emergency First Aid
• Eye: Flush eyes with plent of water. If symptoms occur,
get medical attention.
• Skin: Was with water and mild soap
• Ingestion: Wash out mouth with water. Drink one or two
glasses of water, if symptoms occur, get medical attention.
• Inhalation: Remove victim to fresh air. If symptoms
occur, get medical attention.
30
|
Konica FAX 9930
Getting Started
Where to Install Your Fax Machine
Place your fax machine in a dust-free location away from
direct sunlight.
• Allow several inches on each side of the fax machine to
ensure adequate ventilation.
• Make sure that both power and telephone outlets are
available nearby.
• Choose a location where the relative humidity is between
20% and 80%, and where the temperature is between 50°F
(10°C) and 92°F (32°C).
Unpacking
Remove contents from the carton. Be sure that all the items
listed below are included.
!
1
2
3
4
5
6
7
If any items are missing, contact Konica immediately.
Keep your packing materials and carton in case you
need to ship or transport the unit.
Fax Machine
Toner cartridge
Image drum (inside machine)
Power cord
Telephone line cord
Document Stacker
Documentation
User’s Manual
Warranty Information
User’s Manual
|
31
Setting Up Your Fax Machine
1 Lift up on the document tray and swing it up and out of
the way.
32
|
Konica FAX 9930
2 Press the release buttons located on both sides of the copy
stacker. Lift up the stacker.
3 Move aside the protective sheet and grasp the image drum
cartridge, then lift it out.
Caution: Do not touch the green drum surface!
!
5 Put the image drum cartridge back into place.
6 Press down at each end of the image drum cartridge to
make sure it is installed correctly.
4 Grasp the protective sheet and pull it out.
User’s Manual
|
33
Installing the Toner Cartridge
1 Lift out the toner well cover and discard.
2 Unwrap the toner cartridge and gently shake it to
distribute the toner. Then carefully peel the tape from the
bottom of the toner cartridge.
3 Holding the toner cartridge with the bottom down, insert
the left side into the toner well, placing it under the tab
(a).
!
!
34
|
Warning: Be careful when handling the toner cartridge.
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the Safety guides at the beginning of this section.
Important: This machine will only operate using toner
cartridges specified by Konica for this facsimile
machine. The use of any other toner will result in the
display of an operation error and in machine
malfunction.
Konica FAX 9930
a
4 Lower the right side down into the toner well.
6 Close the copy stacker and document tray. Make sure the
cover is firmly closed.
5 Push the lock lever (in the direction of the arrow) until it
stops.
User’s Manual
|
35
Attaching the Document Stacker
Connecting to the Telephone Line
Attach the document exit stacker on the back of the machine
using the latching mechanism provided.
1 Insert one end of the telephone cord into the LINE jack in
the back of the machine.
2 Insert the other end into your wall telephone jack.
36
|
Konica FAX 9930
Connecting Optional External Devices
Handset
If you purchased an external handset option with your fax
machine, follow these instructions to install it.
1 Plug in one end of the handset cord into the handset and
the other end into the jack on the front of the cradle. Place
the handset in the cradle.
2 Insert the supplied telephone cord into the jack located on
the back of the cradle.
3 Insert the end of the cord into the TEL jack on the back of
the fax machine.
!
Telephone
Important: Any external telephone or answering
machine connected to your fax machine must be FCC
(US) or CSA (Canada) approved.
1 Insert one end of the telephone cord into the TEL jack on
the back of the fax machine.
2 Insert the other end into the jack in your external device.
!
The two TEL jacks are provided to allow you to connect
both an external handset and an answering machine.
User’s Manual
|
37
Answering Machine
Refer to “Connecting an External Telephone.”
You must have the TAD mode feature turned on for an
answering machine to work with your fax machine. See
“Setting Basic Features, Setting the Answering Mode.”
Connecting Power
1 Plug the power cord into the back of the unit.
!
Answering Machine and Telephone
1 Connect your answering machine to your fax machine.
2 Plug your external telephone’s cord into the telephone
jack on your answering machine.
You must have the TAD mode feature turned on for an
answering machine to work with your fax machine. See
“Setting Basic Features, Setting the Answering Mode.”
!
2 Plug the other end into a grounded AC power outlet.
3 Turn on the power switch.
38
|
Konica FAX 9930
Loading Paper
Your fax machine can hold up to 250 sheets of standardweight (20 lb. [75 g/m2]) paper in letter, legal, and A4 sizes.
For best results, use paper specially made for laser printers or
photocopiers.
Load paper into the tray print side DOWN.
If you are loading letterhead, place the paper print side
down, with the letterhead near the handle part of the
tray.
If you are receiving a document created on legal-size
paper, the document will be reduced to fit on letter size
paper. The vertical length of the received page image is
automatically reduced to fit on the paper loaded, down
to 75% of the original length.
Your fax machine is set at the factory to use letter size
paper. To use a different paper size, change the 1’ST
PAPER SIZE user function setting to match your new
paper size.
See “Setting Basic Features, Other Basic Parameters,
Paper-Size Setting.”
!
!
!
1 Pull out the paper tray.
2 Adjust the paper guides (a) to the width of your paper. Set
the left guide all the way to the left. Set the right guide to
the marker for the size you’re using.
3 Lift up the paper length adjustment guide (b) and set it to
the length of your paper. If using legal size paper, rotate
the extension (c) at the back of the tray.
c
b
c
a
a
4 Remove the paper from its wrapper. Note the “print side”
notice printed on the label. Fan the paper.
5 Load the paper into the paper tray, print side down.
User’s Manual
|
39
Selecting
Functions
Overview
and Settings
The display (a) and navigating keys (b) on the control panel
simplify setting your machine’s functions.
Press Menu/Exit (c) to access the menu.
The machine functions are organized in a menu structure.
Functions are shown in the display as you navigate through
the menu, using the navigation keys. If a document is loaded,
menu functions for sending documents are displayed first. If
no document is loaded, other menu functions are displayed.
a
b
c
40
|
Konica FAX 9930
Navigating the Function Menu
The menu is set up in a multilevel structure of functions,
options, and settings. A function can include a number of
options and settings.
For example, Polling TX/RX includes 2 options—Polling
TX and Polling RX. Each of these options includes a number
of possible settings.
Primary Menu Functions
Delayed TX
Delayed Batch TX
Priority TX
Confidential TX
Menu Structure
Function
Relay Initiate TX
Polling TX/RX
Print From Memory
Options
Report Print
Settings
Location Program
Setup
Counter
Printer Cleaning
User’s Manual
|
41
Using the Help Key
To see how the menu is organized, press HELP (1). Your
machine prints Help and Function Lists, which provide
instructions for accessing menu items. These are helpful
when you are setting your machine’s features.
See “Help and Helpful Hints.”
1
42
|
Konica FAX 9930
Setting Features
There are two ways to navigate through the functions:
Step Access
The step access method moves through the function menu
step by step. It lets you see your choices at each level.
Speed Access
If you know exactly what settings you want to change, the
speed access method takes you directly to most points on
the menu. Speed access numbers are only assigned to Set
Up menu functions.
Using Step Access
To navigate through the various functions step by step, use
the navigation keys:
Press the MENU/EXIT key to activate the function menu
mode and to exit the function menu mode and return to
standby state.
¶ to move to the previous function or
Press SHIFT UP¶
option
Press SHIFT DOWN Ä to move to the next function or to
move from the upper row to the lower row when data is
entered in two rows.
Press SHIFT LEFT § to move to the previous function or
to move the cursor to the left.
Press SHIFT RIGHT © to move the cursor to the right.
Press ENTER to set an option.
Press CLEAR to clear entered data.
User’s Manual
|
43
Using Speed Access
If a function has a speed access number, type in the number at
the menu display prompt to access the function.
Speed access numbers must be entered in two-digit format
(for example, 00 or 99).
A list of speed access numbers follows this section.
Here is an example of using speed access.
Speed Access Numbers
There are seven types of speed access numbers.
Clock Adjustment
ID/Password Programming
Machine Settings
Dial Options
To access the Redial Tries function, you only need to press
three keys.
Incoming Options
Report Options
LAN Options
The speed access numbers and their assigned functions are
listed in the following sections.
From the standby mode with no document loaded:
1 Press Menu/Exit.
2 Press 4 key.
3 Press 0 key.
4 Redial Tries function appears.
5 Enter the setting you want.
44
|
Konica FAX 9930
Speed Access Numbers (by Type)
Clock Adjustment
00 Clock Adjustment
ID/Password Programming
01 TSI/CSI
02 Sender ID
03 Personal Box
04 Memory Password
Machine Settings
10 Auto Answer Mode
11 Monitor Volume
12 Buzzer Volume
13 User Language
14 Remote Diagnosis
15 TX Mode Default
16 No Toner Memory Receive
17 Memory Full Save
18 Instant Dial
19 Restrict Access
20 ECM Function
21 Closed Network
22 Toner Save
23 Sender ID Switch
24 1st Paper Size
25 2nd Paper Size
This is active only when the second paper tray is
installed.
User’s Manual
|
45
Speed Access Numbers (by Type)
Dial Options
40 Redial Tries
41 Redial Interval
42 Auto Start
43 Dial Tone Detect
44 Busy Tone Detect
45 MF/DP
46 Pulse Dial Rate *
47 Pulse Make Ratio *
48 Pulse Dial Type *
49 MF Tone Duration *
50 PBX Line
51 Flash/Earth/Normal *
52 Dial Prefix
* Settings for 46, 47, 48, 49, and 51 should only be
changed by Authorized Service Technicians.
46
|
Konica FAX 9930
Incoming Options
60 Incoming Ring
61 Remote Receive
62 T/F Timer Program
63 Continuous Tone
64 PC/FAX Switch
65 CNG Count
66 Ring Response
67 Distinctive Ring
Report Options
70 MCF (Single Loc.)
71 MCF (Multiple Loc.)
72 Message in MCF
73 Error Report (MCF)
Speed Access Numbers (by Type)
LAN Options
Functions 80 to 85 are reserved for future options.
!
User’s Manual
|
47
Setting
Basic
Overview
Features
Setting the Date and Time
Setting the Language
Follow these instructions to set the date and time:
1 Press Menu/Exit to enter the menu.
2 Using the numeric keys (0-9), enter speed access number
00. The display shows:
1 Press Menu/Exit to enter the menu.
2 Using the numeric keys (0-9), enter speed access number
13.
3 Enter the current date (xx/xx/xxxx) and time (hh:mm)
using the numeric keys (0-9), press Enter.
!
If invalid data is entered, the Enter key will not operate.
4 Press Menu/Exit to return to standby mode.
48
|
Konica FAX 9930
3 Select the language you want to appear on the display
panel.
4 Press Menu/Exit to return to standby mode.
Setting Your Fax Machine’s ID
Fax machines must identify the sender (Sender ID) and the
sender’s telephone number (TSI/CSI) on each page of every
fax sent.
Important: Programming this information into your fax
machine is required by law in the United States.
!
Setting the TSI/CSI and Sender ID
1 Press Menu/Exit to enter the menu.
2 Input speed access number 02.
3 Input up to 20 numbers and characters (0-9/Hyphen/
Space/+), press Enter.
4 Press Menu/Exit.
TSI/CSI
This is the telephone number of your fax machine. This
number is printed at the top of the faxes you send, and
appears on the displays and reports of other fax machines you
are communicating with. A TSI/CSI can be up to 20
characters long.
Sender ID
This is a descriptive title that identifies the sender—usually
the location of your fax machine or the name of your
company or office. It is printed at the top of every fax you
send. You can enter up to 32 characters. The first 16
characters will also be used as your Personal ID, which may
appear on the displays or reports of other fax machines you
are communicating with.
User’s Manual
|
49
Setting the Answering Mode
List of Modes
Procedure
•
Auto Receive Mode [FAX]
1 Press Menu/Exit to enter the menu.
2 Input speed access no. 10 (Auto Answer)
3 Press Ä or ¶ to select the desired mode, press Enter.
4 Press Menu/Exit to return to standby mode.
Set the answering mode based on how you want your
machine to answer calls and what telephone equipment is
connected to it.
Choose the mode that best fits your needs.
•
Manual Receive Mode [TEL]
•
Telephone/Fax Mode [T/F]
•
Telephone Answering Device Mode [TAD]
•
Memory Reception Mode [MEM]
•
Forwarding Mode [FWD]
•
PC Fax Mode [PC]
Auto Receive Mode [FAX]
Your machine is connected to a telephone line reserved only
for fax communication.
This is the factory setting.
Your machine assumes all incoming calls are fax messages
and automatically receives all incoming fax messages.
50
|
Konica FAX 9930
Manual Receive Mode [TEL]
You use the same line for both fax and telephone calls and
the majority of your incoming calls are telephone calls.
To use this feature, you must have an external, optional
handset or telephone connected to your fax machine.
When someone calls, your machine rings like a telephone.
You can answer from an external telephone connected to
your machine. If you pick up the hand set and hear fax
machine tones, press the Start key to receive the fax. If you
do not answer the phone and someone tries to send you a fax
message, your machine will not accept it.
Telephone/Fax Mode [T/F]
Incoming calls are a mix of fax and telephone calls.
To use this feature, you must have an external, optional
handset or telephone connected to your fax machine.
The display will show Lift Handset.
In this mode, your machine detects whether the incoming call
is a fax or a voice call. When the call is from another fax
machine, your machine switches to fax mode and receives the
message. When the call is a voice call, your machine rings
like a telephone. If you do not answer, it switches back to fax
mode to allow the calling party to manually send a fax.
Telephone Answering Device Mode [TAD]
You have an external, optional answering machine
connected to your fax machine.
In this mode, your machine detects whether an incoming call
is a fax or voice call. If it is a fax call, your machine receives
the fax. If it is a voice call, your machine rings, then your
answering machine activates. If you set the Remote Receive
user function, the caller can send a fax at any time during or
after the recorded message by using their keypad to enter the
remote receive number you have programmed. This number
activates fax reception. Add something like this to your
answering machine message: “To send a fax now, press XX
[the programmed number.]”
See “Setting Basic Features, Dial and Incoming Call
Parameter Settings, Incoming Call Parameters.”
User’s Manual
|
51
Memory Reception Mode [MEM]
Received data is not printed but is stored into memory, even
if there is fax paper on which to print.
Use the Print Operation function to print out data stored in
memory during Memory Reception mode. You can set a
password (USER PROGRAMMING under MEM.
PASSWORD PRG) to disable the Memory Reception mode.
Forwarding Mode [FWD]
All fax communications are received into memory, then
forwarded to another telephone number.
When set to this mode, the machine receives all fax
communications into memory, and then automatically sends
the messages to the telephone number programmed into the
Call Forwarding function. This function displays only when
a forwarding number has been programmed.
52
|
Konica FAX 9930
PC Fax Mode [PC]
!
This mode is available only if an optional MFP Kit is
installed.
Options vary according to the model of your machine.
See “Options and Accessories.”
Incoming faxes are stored on you computer’s hard disk
instead of printing immediately.
This mode is only available when the machine is connected
to a personal computer via optional multifunction printer
(MFP) software. When activated, the machine forwards the
call directly to the computer. This lets you work with faxes
on your computer using the software included with the MFP
option.
Dial and Incoming Call Parameter
Settings
These settings allow you to control the way your machine
dials telephone numbers and receives incoming calls. Setting
these functions before beginning use of your machine will
make your fax communications more efficient.
Setting Dial and Incoming Call Parameters
1 Press Menu/Exit to enter the menu.
2 Input the speed access number for the dial or incoming
call parameter you want to change.
3 Use Ä or ¶ to select the desired setting, Press Enter.
4 Press Menu/Exit to return to standby mode.
User’s Manual
|
53
Dial Parameter Settings
Redial Tries
Speed access no. 40.
This function controls how many times your machine
automatically redials a number that is busy or does not
answer.
Available settings are from 0 to 10 tries.
3 tries is the default setting.
Redial Interval
Speed access no. 41.
The function controls how long your machine waits between
each automatic redial attempt.
Available settings are from 1 to 6 minutes.
The default setting is 3 minutes between dialing attempts.
54
|
Konica FAX 9930
Auto Start
Speed Access no. 42.
With this function set to ON, the machine automatically
begins dialing as soon as a location is selected by pressing a
One-Touch key or by entering another Speed Dial number.
There is no need to press the Start key.
Available settings are ON and OFF.
ON is the default setting.
Dial Tone Detect
Speed access no. 43
This function allows your machine to wait for and detect a
dial tone before dialing. Set to ON, a dial tone must be
detected.
Available settings are ON and OFF.
ON is the default setting.
Busy Tone Detect
Speed access no. 44
This function allows your machine to detect a busy tone
when sending a fax.
Available settings are ON and OFF.
ON is the default setting.
Tone/Pulse (MF/DP)
Speed access no. 45
This function controls which method your machine uses for
dialing.
DP: dial pulse dialing, which uses monotone pulses to dial a
number like a rotary telephone,
MF: multi-frequency dialing (touch tone), which uses
different tones to dial a number.
MF is the default setting.
Tone (MF) Duration
Speed access no.49
If the machine is set to the MF dialing method, this function
controls the duration of the tones used for dialing.
Tone duration varies by country.
Available settings are 75, 85, and 100 ms.
100 ms is the default setting.
PBX LINE
Speed access no. 50
This function must be ON if your machine is connected to a
PBX. Once this function has been turned on and the access
digit function has been programmed, your machine
recognizes the access digit you use in your PBX to get an
outside line.
Available settings are on and OFF.
OFF is the default setting.
To change this setting, see “Setting Basic Features,
Connecting to a PBX.”
User’s Manual
|
55
FLASH/EARTH/NORMAL
Speed access no. 51
This function sets the type of PBX line your machine is
connected to (if your machine is connected to a PBX).
Available settings are NORMAL (N), flash (F) and earth (E).
NORMAL (N) is the default setting.
56
|
Konica FAX 9930
DIAL PREFIX
Speed access no. 52
If your machine is connected to a PBX, use this function to
tell your machine what access number is used to obtain an
outside line from your PBX. You can enter up to 4 digits.
Available settings are ON and OFF.
OFF is the default setting.
To change this setting, see “Setting Basic Features,
Connecting to a PBX.”
Incoming Call Parameters
Incoming Ring
Speed access no. 60
This function offers a soft ringing sound through the
machine’s built-in speaker when a call is received.
If the function is set to OFF, the machine does not emit a
ringing sound during incoming calls.
If the function is set to ON, the machine emits a ringing
sound when the machine is set to TEL (manual receive mode)
or Ring Response is set to 20 sec (except 1 ring). When set to
DRC, the machine emits a ringing sound for each incoming
call with the same tone even if the Distinctive Ring
parameter is set to ON.
Available settings are ON, OFF and DRC.
Remote Receive
Speed access no. 61
This function allows switching from telephone to fax mode
to receive an incoming fax. Use the keypad on the optional
handset or external telephone to enter the remote receive
number programmed into the machine.
Available settings are: OFF, 00, 11, 22, 33, 44, 55, 66, 77, 88,
99, ** or ##.
OFF is the default setting.
ON is the default setting.
User’s Manual
|
57
Continuous Tone
Speed Access no. 63
When this function is set to ON, a completion tone is emitted
at the end of receiving a fax. Pressing the Stop key turns off
the tone.
Available settings are ON and OFF.
OFF is the default setting.
PC/FAX Switch
Speed Access no. 64
When set to ON, the machine automatically switches to FAX
when fax reception by a connected personal computer is not
possible. Fax reception is disabled when the PC/FAX switch
is set to OFF.
Available settings are ON and OFF.
ON is the default setting.
!
58
|
Konica FAX 9930
This parameter is available only if an optional MFP Kit
is installed.
Options vary according to the model of your machine.
See “Options and Accessories.”
Other Basic Parameters
Monitor Volume
User Language
Speed Access no. 11
The machine is equipped with a speaker for monitoring
operations. This function provides a 5-level audio
adjustment of the speaker.
Available settings are OFF, Low, Mid, High-Mid, High.
Mid is the default setting.
Speed Access no. 13
Your machine has two languages installed—English and
Spanish or French, depending on where you purchased it.
The language programmed is used to display messages on the
control panel as to well as to print reports.
Available settings are English, Spanish, or French.
English is the default setting.
Buzzer Volume
Speed Access no. 12
The machine is equipped with a buzzer that sounds when a
fax communication ends or, if an external telephone is
connected, when the receiver is not properly returned to its
cradle after use.
Available settings are Low, Middle and High.
Middle is the default setting.
User’s Manual
|
59
Paper-Size Setting
The machine can support two different paper settings (when
the 2nd-Tray option is installed).
1’ST Paper Size
Speed Access no. 24
Sets the size of the paper loaded in the standard
(built-in) paper tray. Default setting is Letter.
2’ND Paper Size*
Speed Access no. 25
Sets the size of the paper loaded in the second
(optional) paper tray. Default setting is Letter.
* This setting is only available when the second tray
is installed.
60
|
Konica FAX 9930
Connecting to a PBX
Private Branch Exchanges (PBXs) are private telephone
systems used to route calls internally (for example, in a
company). When dialing a telephone number, if a prefix
(access) number is required to open an outside line, the line is
connected to a PBX. If your machine is connected to a PBX,
please make the following changes to enable the machine to
recognize the prefix digits in the telephone numbers used to
obtain access to the outside line. After dialing the prefix
digits, the machine waits until the outside line is available
before dialing the rest of the number.
Service assistance may be required to make changes in
some countries.
Some PBX systems may require additional adjustments
to the machine.
If there are any problems with fax communications
after changing parameters, please contact the nearest
dealership for assistance.
!
Entering a PBX Dial Prefix
Clearing the PBX Dial Prefix
1
2
3
4
5
1
2
3
4
Press Menu/Exit to enter Menu.
Input speed access no. 50 (PBX Line), wait.
Press ¶ or Ä to select ON or OFF setting, press Enter.
Press Ä until you reach Dial Prefix, press Enter*.
Input the digit(s) normally dialed to obtain an outside line
from the PBX, press Enter.
6 Press Menu/Exit to return to standby mode.
* Dial Prefix can also be accessed from the main menu by
entering its speed access code 52.
Remember that all outside telephone numbers
programmed into the machine must begin with the dial
prefix of the PBX.
Press Menu/Exit to enter Menu.
Input speed access no. 50 (PBX Line), wait.
Press ¶ or Ä to select OFF setting, press Enter.
Press Menu/Exit to return to standby mode.
!
User’s Manual
|
61
Programming
Speed
Overview
Dial Numbers
You can program (save) frequently dialed numbers into your
machine. This way, you enter the full number once, and
access the number with one or a few keystrokes thereafter.
230 spaces are available for programming numbers.
These spaces have four different types.
•
One-Touch Speed Dial
•
2 Digit Speed Dial
•
3 Digit Speed Dial
•
Group Dial
62
|
Konica FAX 9930
!
Each fax number that you enter or program into your
machine can be up to 40 digits long. If you need to dial
a number with more digits, use the chain dial feature.
For more information on chain dialing, refer to
“Programming Speed Dial Numbers, Chain Dialing.”
Types of Speed Dial Numbers
One-Touch Speed Dial Numbers are spaces 01 to 80.
They are called one-touch because you access them with
one touch of a button.
2 Digit Speed Dial Numbers are spaces 81 to 99.
They are called two-digit because you access them by
entering their two-digit space designation (81 to 99).
3 Digit Speed Dial Numbers are spaces 100 to 230.
They are called three-digit because you access them by
entering their three-digit space designation (100 to 230).
Group Dial Number
Speed dial numbers can be grouped together so you can
quickly fax a document to multiple locations with one key
touch.
For more information on group faxing, refer to “Sending a
Fax to Multiple Locations, Group Faxing.”
User’s Manual
|
63
One-Touch Speed Dials
For quick and easy faxing operations, you can store up to 80
telephone numbers in the machine’s memory and send
documents to a fax number by pressing a single key.
Your fax machine is equipped with 80 one-touch keys.
The first 40 are accessed directly from the “top” of the
control panel. The second 40 are accessed by lifting the
panel the reach the “bottom” of the control panel. Two 40digit numbers can be programmed to each one-touch key, a
primary number and an alternative number that is used if the
primary number is busy or goes unanswered. You can also
enter a 15 character location ID (name) for each key.
!
64
|
Konica FAX 9930
The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through 80. For Speed Dials 81 and above,
program the number(s) and print the Telephone
Directory. See “Reports, Telephone Directory.”
2 or 3 Digit Speed Dials
In addition to one-touch speed faxing, you can program an
additional 150 numbers for 2 or 3 digit entry faxing.
2 Digit Speed Dial Numbers are spaces 81 to 99.
They are called two-digit because you access them by
entering their two-digit space designation (81 to 99).
3 Digit Speed Dial Numbers are spaces 100 to 230.
They are called three-digit because you access them by
entering their three-digit space designation (100 to 230).
Group Faxing
Speed dial numbers can be grouped together so you can
quickly fax a document to multiple locations with one key
touch.
For more information on group faxing, refer to “Sending a
Fax to Multiple Locations, Group Faxing.”
User’s Manual
|
65
Programming One-Touch and 2 or 3
Digit Speed Dial Numbers
To program your speed dial numbers, follow these
instructions.
Programming speed dial numbers has two steps.
•
collecting the information
•
programming the information
Collect Information
Gather the following information for each Speed Dial number
you want to store:
• Name
• Primary Telephone Number (LOC#)
• Alternate Telephone Number (ALT#)
• Communications Speed
• Echo Protection State
Name
Use letters, numbers, and symbols, in any combination, for
the name.
The name can be up to 15 characters long.
Primary Telephone Number (LOC#)
This is the main number.
The main number can be up to 40 characters long.
Alternate Telephone Number (ALT#)
If the main number is busy or does not answer, the machine
automatically dials this alternate number.
The alternate number can be up to 40 characters long.
66
|
Konica FAX 9930
Communications Speed
The available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and
4.8 K.
The default setting is 33.6 K.
If the machine you are communicating with is an older fax
machine, and you are having problems communicating with
it, try adjusting the speed to a lower setting.
Echo Protection State
The available settings are ON or OFF.
The default setting is OFF.
If you are experiencing problems communicating with a
remote location in a very noisy telephone area, or with an
overseas location, set Echo Protection to ON for the onetouch key assigned to that location.
User’s Manual
|
67
Program the Information
To enter the information for each speed dial number, use one
of the following input methods.
• Other Keys
• Numeric Keypad
• One-Touch Keypad
Other Keys
These keys are used in the programming process.
They include Menu/Exit, Shift keys, Enter, and Capital
(CAPS).
68
|
Konica FAX 9930
Numeric Keypad
0-9/*/#: Use these keys to enter alphabetic characters
(uppercase, lowercase).
Unique Key: Use this key to enter a variety of unique
characters.
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ “ (space) % - l
The - l functions as a tilde symbol.
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Umlaut characters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø
Hyphen Key: Use this key as the “- ” character when
programming ID, PBX, public line, or international
numbers
Clear Key: use this key to cancel ID, telephone number
and programming entries.
One-Touch Keypad
The One-Touch keypad is arranged like a standard keyboard
for quick touch typing of names, Sender and Location ID.
Alphabet Keys: (#1-27, except #20) Use these keys for
easy entering of alphabetic characters.
Caps Key (One-Touch key #31): Use this key to switch
between uppercase and lowercase when entering
alphanumeric characters.
Unique Key (One Touch key #20): Use the same as the
“0” of the numeric keypad. Also used to enter:
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Internet characters: @ “ (space) % - l
Space Key (One Touch key #36): Use this key to enter
spaces when programming. Unlike the Pause key, spaces
provide easier reading only and have no effect on
dialing.
Del Key: (One-Touch key #30): Use this key to delete
characters at the position of the cursor in the display
panel when entering, ID, telephone numbers or
programming functions.
The - l functions as a tilde symbol.
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? ·
Umlaut characters: Ä ß Ñ Ö Ü
Norwegian characters: Æ Å Ø æ å ø
Pause Key (One-Touch key #40): Use this key to enter
automatic 3 second pauses in dialing. For example, use
this key to tell the machine to wait for an outside or
international line to open. Pauses in a telephone number
dialing sequence are indicated by a “P.”
User’s Manual
|
69
70
|
Konica FAX 9930
Programming a Speed Dial
!
Print the Telephone Directory before you begin
programming. This provides a reference of the speed
dial numbers already programmed.
See “Reports, Telephone Directory.”
Be sure to write the name for any Speed Dial numbers
you program on the One Touch Sheet(s).
The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through 80. For Speed Dials 81 and above,
program the number(s) and print the Telephone
Directory. See “Reports, Telephone Directory.”
1
Press Menu/Exit to enter the menu.
2
Press Ä to select Location Program, press Enter.
3
The cursor will be at Speed Dial. Press Enter.
4
Input the speed dial number you want to program, then
press Enter.
One-Touch Speed Dial Numbers are spaces 01 to 80.
They are called one-touch because you access them with
one touch of a button.
2 Digit Speed Dial Numbers are spaces 81 to 99.
They are called two-digit because you access them by
entering their two-digit space designation (81 to 99).
3 Digit Speed Dial Numbers are spaces 100 to 230.
They are called three-digit because you access them by
entering their three-digit space designation (100 to 230).
User’s Manual
|
71
5
Input the telephone number (LOC #), press Enter.
6
Input a name if desired (up to 15 characters), press Enter.
7
Input alternate telephone number (ALT#) if desired, press
Enter.
8 Select Communication Speed, press Enter.
9 Select On or Off for Echo Protection, press Enter.
10 Repeat the above process from Step 3 until you have
finished programming.
11 Press Menu/Exit to return the machine to standby mode.
12 When finished with the programming of One Touch
keys, lift off the plastic cover. Use a pencil to write the
name of the One Touch key you have programmed.
72
|
Konica FAX 9930
!
Print the Telephone Directory when you finish
programming. This provides a reference of the speed
dial numbers already programmed.
See “Reports, Telephone Directory.”
Be sure to write the name for any Speed Dial numbers
you program on the One Touch Sheet(s).
The One Touch Sheet(s) provide space for Speed Dial
numbers 1 through 80. For Speed Dials 81 and above,
program the number(s) and print the Telephone
Directory. See “Reports, Telephone Directory.”
Clearing a Speed Dial
Print the Telephone Directory before you begin
clearing. See “Reports, Telephone Directory.”
This provides a reference of the speed dial numbers
already programmed.
!
Using Clear
1
2
Press Menu/Exit to enter the menu.
Press Ä to select Location Program, press Enter.
There are three ways to clear a speed dial number.
• Programming new information as a replacement to the
existing speed dial information.
• Using DEL to erase the existing speed dial information.
• Using Clear
To program new information, refer to “Programming Speed
Dial Numbers.”
To use DEL, refer to “Programming Speed Dial Numbers.”
When the existing number is displayed, use DEL key to erase
the information.
3
The cursor will be at Speed Dial. Press Enter.
4
Select the speed dial number to be deleted (One Touch,
2-digit, 3-digit).
5
Press Clear.
6
Press Enter.
7
Press Menu/Exit to return the machine to standby mode.
User’s Manual
|
73
Chain Dialing
Each fax number that you enter or program into your
machine can be up to 40 digits long. If you need to dial a
number with more digits, use the chain dial feature.
Creating a Chain Dial Number
Print the Phone Directory before you begin
programming. See “Reports, Telephone Directory.”
This provides a reference of the speed dial numbers
already programmed.
!
1
2
3
74
|
Program the first 39 digits into a Speed Dial number.
See “Programming Speed Dial Numbers, Programming a
Speed Dial.”
Press the Plus (+) key (One-Touch key #39).
Program the rest of the number into a different Speed
Dial number.
Konica FAX 9930
Dialing the Chain Dial Number
1 Load the document to be faxed.
SELECT LOCATION displays.
2 Select the first Speed Dial Number programmed.
3 Wait until SELECT LOCATION displays.
4 When prompted, enter the second Speed Dial number.
5 Press the Start key to begin sending the fax.
The remaining part of the number not programmed in
the first Speed Dial number can also be input manually
when prompted, using the numeric keypad (step 2).
!
Programming a Group
If you often send a fax to many fixed locations, setting up
these locations as a group will save time.
See “Sending a Fax to Multiple Locations.”
User’s Manual
|
75
Basic
Faxing
Overview
Document Guidelines
General
• Try to use good quality documents for your fax
transmission. Documents that work best are typed or
written with a black felt-tip pen on white (or light) paper.
• Do not send documents that are not rectangular.
• Never use documents that have wet or sticky surfaces,
wrinkles, staples, or paper clips.
76
|
Konica FAX 9930
• Your machine can transmit documents with normal wear
(staple holes, letter folds and minor corner folds).
• If you are not sure how a document will fax, first make a
copy on your machine. Load the document (face down)
and press the Copy.
• If your documents are heavily bent, creased or torn, make
a copy on a photocopier and send the copy instead.
Single Page Specifications
Also see “Basic Faxing, Document Guidelines, General.”
Width
Minimum 5.8 inches (148 millimeters)
Maximum 8.5 inches (216 millimeters)
Length
Minimum: 5 inches (128 millimeters)
Maximum: 14 inches (356 millimeters)
Paper Weight
Minimum 13 pounds (50 g/m²)
Maximum 28 pounds (105 g/m²)
Paper Thickness
Minimum 0.002 inches (0.06 millimeters)
Maximum 0.006 inches (0.15 millimeters)
Multiple Page Specifications
Also see “Basic Faxing, Document Guidelines, General.”
For very heavy paper, load and send pages individually.
Width
Minimum 5.8 inches (148 millimeters)
Maximum 8.5 inches (216 millimeters)
Length
Minimum: 5 inches (128 millimeters)
Maximum: 14 inches (356 millimeters)
Paper Weight
Minimum 13 pounds (50 g/m²)
Maximum 28 pounds (105 g/m²)
Paper Thickness
Minimum 0.003 inches (0.08 millimeters)
Maximum 0.005 inches (0.13 millimeters)
Capacity
50 sheets of standard paper, 20 pound (80 g/m²)
User’s Manual
|
77
Loading Documents
To prevent paper jams and problems during operation:
• Stack your documents neatly
• Align document edges before loading
• Don’t load different size documents at the same time
!
1
You can load and prepare to transmit a document while
your machine is still sending or receiving another
message (as long as the document feeder is clear).
Adjust the document guides (1) to the width of the paper
you are using.
1
This is called Dual Access.
To do this, load the document, select your location and
press the Start key. Your document will be sent when the
current communication ends.
78
|
Konica FAX 9930
2
Neatly stack your documents, then insert them face down
into the document feeder. Adjust the document guides
for a snug fit.
3
4
5
The machine grips the documents, and pulls in the
bottom page.
If necessary, use the Resolution and Type of Original
keys for the best possible quality.
Your documents are now ready for faxing or copying.
Resolution
• For normal office documents, use STD (standard)
resolution (default)
• For documents with small type or other fine detains, use
FINE or EX.FINE resolution.
• For documents with photos or many shades of gray, use
PHOTO resolution.
Contrast
• For documents with normal contrast (default setting), use
NORMAL contrast.
• For documents that are too light, use LIGHT contrast.
• For documents that are too dark, use DARK contrast.
User’s Manual
|
79
Sending a Fax
You may send a fax to a single location or to multiple
locations.
This section describes faxing to a single location.
There are two ways to send one fax to multiple locations
using one fax session: group fax or broadcast fax. See
“Sending a Fax to Multiple Locations.”
Procedure
1 Load your documents.
2 Select the entry method, referring to the instructions in
the following sections.
Entry methods are:
• One Touch
• 2 or 3 Digit Speed Dial
• Search
• Numeric Keypad
• External Telephone
80
|
Konica FAX 9930
Using a One Touch Speed Dial Key
Press the One-Touch key you have programmed.
Using 2 or 3-digit Speed Dial
1 Press the Speed Dial/Search key.
2 Enter the Speed Dial number (2 or 3-digit) using the
numeric keypad.
3 Press the Enter Key. Wait.
4 The document will begin faxing.
Using the Search Function
1 Press the Speed Dial/Search key. The display will show
ENTER 1’ST CHAR.
2 Using the One-Touch key, enter the first letter of the
name of the location you want to transmit to.
3 Repeatedly press Ä to scroll through the list of location
IDs beginning with the selected letter.
4 When the correct location is found, press the Start key to
begin faxing.
Using the Numeric Keypad
1 Dial as you would on a normal telephone.
2 If you make a mistake, press the DEL key to back up one
space, then enter the correct number.
3 Press the Start key.
Using An External Telephone
To use this feature, you must have an external, optional
handset or telephone connected to your fax machine.
1 Pick up the receiver and dial the number. If the receiving
machine is in automatic reception mode, a high-pitched
tone will be heard.
2 If someone answers, request that they press the Start key
on their machine.
3 You (the sender) will also need to press the Start key on
your machine.
User’s Manual
|
81
Rejecting Unsolicited Fax Messages
Closed Network
Setting a Closed Network
Speed Access 21
If closed network is on, your machine will ONLY accept faxes
from numbers programmed as Speed Dial Numbers.
This keeps out unwanted faxes (such as advertising).
You can also set your machine to send faxes to ONLY the
numbers programmed as Speed Dial Numbers.
The Closed Network settings are:
• Limited reception (RX)
• Limited transmission and reception (TX/RX)
• No limitations (OFF). This is the default setting.
1
2
3
!
If Closed Network is set to TX/RX or RX, your machine
will ONLY accept faxes from numbers programmed as
Speed Dial Numbers.
Any numbers NOT programmed as Speed Dials will be
rejected by the fax machine.
82
|
Konica FAX 9930
4
Press Menu/Exit to enter the menu.
Input speed access number 21 (Closed Network); wait.
When Closed Network displays, press Ä or ¶ to select
a setting, press Enter.
Press Menu/Exit to return to standby mode.
Power Failures
A battery in your fax machine prevents the loss of data stored
in memory at the time of a power outage.
Typical memory-backup time with a fully charged battery is
72 hours.
If data is in memory when power is restored, the machine
continues operations from the point when power was lost.
If the data in memory is lost when power is restored, the
Power Outage Report prints.
Power Outage Report
Use this report to determine which received messages you
may have lost, and which transmissions you may have to
resend.
For more information, refer to “Basic Faxing, Receiving
Messages to Memory.”
User’s Manual
|
83
Display Messages
Here are some of the messages you may see during a typical
fax transmission.
(location)
The remote location’s Personal ID, TSI/CSI, Location ID or
the telephone number you entered will identify the location
during transmission.
CALLING
The line is ringing.
SENDING
The machine is transmitting a fax.
RESULT – OK
The fax was sent successfully.
COMMUN. ERROR
If you see this or another error message, a problem occurred
during the communication. Try resending the fax. For more
information, see “Problem Solving.”
84
|
Konica FAX 9930
Basic Faxing Situations
Real-Time Dialing
Confirming Results
Occasionally you may want to dial numbers in real time, one
digit at a time. Press the Hook key on your control panel to
open a telephone line, you will hear a dial tone. Enter the
number. If an external telephone is connected to your
machine, you can dial in real time by picking up the handset.
After transmission, press the Enter key once (with no
documents loaded). A message displays on the control panel,
confirming your transmission.
To print the Message Confirmation Report (MCF), press the
Enter key a second time.
See “Reports, Message Confirmation Report.”
Redialing
If a line is busy, or there is no answer, the machine waits and
then automatically redials the number. Also, if the machine is
transmitting from memory and a communication error occurs,
it automatically redials the number and sends the fax again.
You can redial a number at any time by pressing the Redial
key.
User’s Manual
|
85
86
Stopping a Transmission
Receiving Faxes Manually
To stop a transmission while it is in progress:
1 Press the Stop key twice.
The display shows STOPPED.
2 If documents are stuck partway through the document
feeder, you may see a RELOAD DOCUMENT message on
the display. Press the Stop key again. The machine feeds
the document the rest of the way through the document
feeder.
If you machine is set to the manual receive (TEL) mode,
follow the instructions below to receive faxes. You need to
have an optional handset installed, or an external handset
connected.
1 When your telephone or fax machine rings, pick up the
handset. If a person is on the line, carry on your
conversation.
2 If a signal from a remote fax machine is heard, or if a
person wishes to fax you a document after a
conversation, press the Start key.
3 When the RECEIVING message appears on the display,
hang up the handset. The machine will emit a tone
following disconnection, telling you that the
transmission was successful.
|
Konica FAX 9930
No Paper Reception
No Toner Reception
If your machine runs out of paper:
• A NO PAPER, REPLACE PAPER message appears on the
display.
• The machine continues to receive faxes in memory.
• Any messages received in memory are printed when the
paper is replaced.
For more information, see “Basic Faxing, Receiving
Messages to Memory.”
When your machine is running low on toner it displays
TONER LOW, REPLACE TONER CART.
• If user function 16:NO TONER MEM.RX is set to OFF
(default setting), and the print quality is still legible, you
can continue to use the toner cartridge without replacing
it. When until the print quality is not legible, replace the
toner.
• If User Function 16:NO TONER MEM RX is set to ON,
your machine automatically receives and stores messages
in its memory when toner is low. The message MSG. IN
MEMORY appears on the display.
For more information, see “Basic Faxing, Receiving
Messages to Memory.”
User’s Manual
|
87
Receiving Faxes to Memory
When your machine is set to Memory Reception Mode
(MEM), it receives data into memory without printing and
displays MSG. IN MEMORY.
See “Setting Basic Features, Setting the Answering Mode,
Memory Reception Mode.”
You may want to set your machine for memory reception if
you receive faxes containing confidential information.
When Are Faxes Received to Memory?
Your machine receives messages into memory if:
• you set (program) the machine to receive messages to
memory
• the machine runs out of paper
• the machine runs out of toner
When Are Memory Messages Printed?
When messages are received into memory, they will print
when
• paper is replaced, if the machine ran out of paper
• you request them, if the machine is set to receive messages
to memory
• when the machine is switched from Memory Reception
Mode to Auto Receive Mode
88
|
Konica FAX 9930
Memory Message Limitations
Active Memory Files Report
The amount of memory installed in your machine will
determine how many messages may be stored.
You always know how much memory is available to you.
The amount of available memory is shown on the display
panel. This amount will vary, depending on what has already
been entered into memory.
A battery in your fax machine prevents the loss of data stored
in memory at the time of a power outage.
Typical memory-backup time with a fully charged battery is
72 hours.
If data is in memory when power is restored, the machine
continues operations from the point when power was lost.
If the data in memory is lost when power is restored, the
Power Outage Report prints.
This report provides a list of all messages stored in your
machine’s memory, including documents waiting for
transmission and documents which have been received and
not yet printed. Information provided on this report
includes:
• The date and time at which the message was scanned into
memory for transmission.
• The name or telephone number of the machine you were
communicating with
• The communication mode used for each transmission or
reception.
• The number of pages.
• The result.
Printing the Active Memory Files Report
1 Press Menu/Exit to enter the menu.
2 Press¶ to select Report Print, press Enter.
3 Press Ä or¶ until the report you want appears on the
display. Press Enter.
4 Print all the reports you want, then press Menu/Exit to
return to standby mode.
User’s Manual
|
89
Printing Messages Stored in Memory
1
2
3
Press Menu/Exit to enter Menu.
Press Ä to select Print from Memory, press Enter.
Press Ä to select Print Memory Msg., press Enter.
!
If a memory reception password has been set, enter the
4-digit password. Press Enter.
4
All data in memory is printed.
!
If you switch to Auto Receive Mode, disabling Memory
Reception Mode , all messages stored in memory are
printed out.
Canceling Messages Stored in Memory
Erasing Messages Received in Memory Without
Printing Them
1 Press Menu/Exit to enter Menu.
2 Press Ä to select Print from Memory, press Enter.
3 Press Ä to select Print Memory Msg., press Enter.
4 MSG. IN MEMORY, PRINTING displays.
5 To erase the message instead of printing it, press the Stop
key.
6 The display shows PRINT MEMORY MSG. MEMORY
CANCEL?
7 Press the § to erase the message from your machine’s
memory.
8
90
|
Konica FAX 9930
Press Enter when done.
Messages in Memory and Power Losses
A battery in your fax machine prevents the loss of data stored
in memory at the time of a power outage.
Typical memory-backup time with a fully charged battery is
72 hours.
If data is in memory when power is restored, the machine
continues operations from the point when power was lost.
If the data in memory is lost when power is restored, the
Power Outage Report prints.
Power Outage Report
Use this report to determine which received messages you
may have lost, and which transmissions you may have to
resend.
User’s Manual
|
91
Dual Access
Your fax machine’s dual access feature allows you to load
and prepare to transmit a document while it is receiving or
sending another fax from memory. This feature increases your
productivity and reduces the time you spend waiting for
other operations to finish.
Dual Access applies
• while making a copy
• while sending a fax
• while receiving a fax
92
|
Konica FAX 9930
What You Can Do While Making Copies
While your fax machine is making copies, you can:
1 Continue to receive faxes while copies are printing, if
your machine is set to receive faxes into memory.
What You Can Do While Sending a Fax
After your fax machine has finished scanning a document
into memory and while it is transmitting from memory, you
can:
1 Make copies.
2 Load another document and prepare it for transmission.
You can continue to load documents as long as memory
is available in your machine. When the first transmission
is complete, the next fax is automatically sent.
3 Enter the fax number before loading a document.
Why is this important?
Documents are placed FACE DOWN on the feeder of
your machine.
If the only record of the fax number you are dialing is
printed on the document being sent, it can be difficult to
remember the number. Entering the number before
loading the document allows you to see the number
when keying. Once the number is entered, place the
document (face down) on the feeder.
!
For situations 2 and 3, TX Prep Activated displays for
2-3 seconds. Do not attempt to load documents during
this short time!
User’s Manual
|
93
What You Can Do While Receiving a Fax
While your machine is receiving a fax, you can:
1 Load another document and prepare it for transmission.
You can continue to load documents as long as memory
is available. When the first transmission is complete, the
next fax you have loaded is automatically sent.
2 Continue to receive faxes while earlier received
messages are printing, if your machine is set to receive
faxes into memory.
3 Enter the fax number before loading a document.
Why is this important?
Documents are placed FACE DOWN on the feeder of
your machine.
If the only record of the fax number you are dialing is
printed on the document being sent, it can be difficult to
remember the number. Entering the number before
loading the document allows you to see the number
when keying. Once the number is entered, place the
document (face down) on the feeder.
94
|
Konica FAX 9930
!
For situations 1 and 3, TX Prep Activated displays for
2-3 seconds. Do not attempt to load documents during
this short time!
Making Copies
Your machine can be used as a convenience copy machine.
It can product up to 99 copies at one time.
There are two copy stacker capacities.
• 250 sheets for face-down copies
• 10 sheets for face-up copies
Documents fed through the automatic document feeder print
at 600 dpi.
Paper used for copying has two possible paper sources.
• paper tray
• manual paper feeder
To Make Copies
1
Load the document(s) in the document tray.
2
3
Press Copy. The display shows Number of Copies.
If only one copy is required, wait. The machine begins
copying.
To make multiple copies, enter the number of copies you
want. Use the numeric keypad.
Press Copy again. The machine begins making copies.
4
5
User’s Manual
|
95
Manual Paper Feeder
Use the manual paper feeder to make a copy on paper
different from the paper loaded in the paper tray.
1 Load the document in the document tray.
2 Fold down the manual paper feeder tray.
3
Insert a sheet of paper (face up) on the tray and push into
the slot until the machine grabs hold of the paper.
4 Press Copy.
If you are making more than one copy, feed paper
continuously one sheet at a time.
!
96
|
Konica FAX 9930
Face Up Stacking/Face Down Stacking
!
If the lever is set for face up, faxing is disabled.
The machine can process copies in two ways: stacked with
printed side up or with print side down. The position of the
lever located on the side of the machine, above the power
switch, determines how the copies are stacked.
1
2
You can use the “face up” position only when
•
copying
•
using PC Print (MFP option)
In the upper position, copies exit the machine face down.
In the lower position, copies exit face up.
User’s Manual
|
97
Sending
a Fax to
Overview
Multiple Locations
Group vs. Broadcast
There are two ways to send one fax to multiple locations
using one fax session.
• Group
• Broadcast
!
Individual destination numbers included as part of
either method may be saved (programmed) into your fax
machine as One Touch or 2 or 3–digit Speed Dial
numbers. These saved (programmed) numbers must
exist before sending a fax.
See “Programming Speed Dial Numbers.”
98
|
Konica FAX 9930
Group Fax
A group fax is a fax sent to several locations.
A group fax is meant to be repeated.
The group (a collection of destination numbers [where the
fax is going] IS saved (programmed) into the machine.
The group is a collection of fax numbers to which you
regularly or repeatedly send communications. This set of
numbers is saved (programmed) into the machine.
!
Individual destination numbers included as part of the
group fax may be saved (programmed) into your fax
machine as One Touch or 2 or 3–digit Speed Dial
numbers. The Group (a collection of individual
destination numbers) can be saved.
Broadcast Fax
A broadcast fax is a fax sent to several locations.
A broadcast fax is a one-time event (not meant to be
repeated).
The broadcast (a collection of destination numbers [where
the fax is going] IS NOT saved (programmed) into the
machine.
Individual destination numbers included as part of the
broadcast fax may be saved (programmed) into your fax
machine as One Touch or 2 or 3–digit Speed Dial
numbers. The Broadcast (a collection of individual
destination numbers) cannot be saved.
!
User’s Manual
|
99
Group Faxing
What is a Group Fax?
If you often send a fax to many fixed locations, setting up
these locations as a group will save time.
A group fax is a fax sent to several locations.
A group fax is meant to be repeated.
The group (a collection of destination numbers [where the
fax is going to] IS saved (programmed) into the machine.
You can create up to 20 different groups of telephone
numbers.
Each group may have a maximum of 230 locations.
Each group is listed by a group dial number.
Each group can be assigned a name (Group ID) for alphabetic
searches.
100
|
Konica FAX 9930
!
The locations you use to create a group MUST BE
programmed as One Touch, 2-digit, or 3-digit Speed
Dials before you create a group. Refer to
“Programming Speed Dial Numbers.”
Programming a Group
!
The locations you use to create a group MUST BE
programmed as One Touch, 2-digit, or 3-digit Speed
Dials before you create a group. Refer to
“Programming Speed Dial Numbers.”
Print the Group Directory Report before programming
a Group. This report is a reference of group numbers
already programmed. See “Reports, Group
Directories.”
1 Press Menu/Exit to enter the Menu.
2 Press Ä to select Location Program, press Enter.
3 The cursor will be at Speed Dial, Press Ä to select Group,
press Enter.
4 Input a group dial number (from 1-20), press Enter.
5 Enter locations by pressing either a One Touch key or the
Speed Dial number. Press Enter. Continue until all
locations are entered. Press Start.
6 Enter a Group ID (name), then press Enter.
7 Press Menu/Exit to return to standby mode.
User’s Manual
|
101
Deleting and Groups
!
Print the Group Directory Report before deleting a
Group. This report is a reference of group numbers
already programmed. See “Reports.”
You can delete an entry in a group, several entries, or
the entire group.
To delete an entry, perform the delete procedure for
only that entry.
To delete several entries, perform the delete procedure
for each entry you want to delete.
To delete a group, you must first delete all of the
numbers assigned to the group. Repeat the delete
procedure as many times as there are entries. When all
entries are deleted, the group name is automatically
deleted.
You DO NOT delete the assigned numbers from their
Speed Dial locations. You DO DELETE the entries
assigned to the group.
102
|
Konica FAX 9930
1 Press Menu/Exit to enter the Menu.
2 Press Ä to select Location Program, press Enter.
3 The cursor will be at Speed Dial, Press Ä to select
Group, press Enter.
4 Input a group dial number (from 1-20), press Enter.
5 At Select Locations(s), press Enter.
6 Press Ä or ¶ to select the entry you want to delete, press
Clear or Enter. The entry information displays.
7 Press Clear. The entry is now deleted from group.
8 To delete the group, repeat steps 6 and 7 for all entries in
the group you want to delete.
9 Press Menu/Exit to return to standby mode.
Sending a Fax to a Group
Finding a Group Name
1 Load your documents.
2 Enter the group.
There are two ways to enter the group.
By Name
By Number
By Name
Press the Speed Dial Search key.
Input the first character of the Group ID.
The group name will appear on the display.
By Number
Press the Speed Dial Search key.
Press the # key, and enter xx (xx is the number for the
group).
Press the Enter key twice.
The group name will appear on the display.
3 Press the Start key.
You can find a group name by using the
•
Group Directory Report
• Speed Dial/Search
If you do not know the name of the group, use the Group
Directory Report or use the Speed Dial/Search, enter the letter
a, and scroll through the list.
If you know the name of the group, use the Speed Dial/
Search, enter the first letter of the name of the group, and
scroll through the list.
Group Directory Report
This report is a reference of group numbers already
programmed. See “Reports.”
User’s Manual
|
103
Using Speed Dial/Search
The Speed Dial/Search key allows you to access an
alphabetical list of the Speed Dial and Group names
programmed into your machine.
If you know the name of the group, use the first letter of the
name of the group to search.
If you do not know the name of the group, use the letter “A”
and scroll through the list.
All searches are done by the first character entered for
the location name.
Remember this when programming the name.
!
104
|
Konica FAX 9930
1 Press the Speed Dial/Search key. The display will show
ENTER 1-ST CHAR.
2 Using the One-Touch key, enter the first letter of the name
of the location you want to transmit to.
3 Repeatedly press Ä to scroll through the list of location
IDs beginning with that letter.
This list is an alphabetical list of ALL Speed Dials and
Groups programmed into the machine.
Groups are indicated by a # before the name.
4 When the correct location is found, press the Start key to
begin faxing.
Broadcasting
What is a Broadcast Fax?
Sending a Broadcast Fax
A broadcast fax is a fax sent to several locations.
A broadcast fax is a one-time event (not meant to be
repeated).
The broadcast (a collection of destination numbers [where
the fax is going to] IS NOT saved (programmed) into the
machine.
The locations you use during a broadcast CAN BE
programmed as One Touch, 2-digit, or 3-digit Speed
Dials before you create a broadcast. Refer to
“Programming Speed Dial Numbers.”
1 Load the document.
2 Enter the programmed location. Use a One-Touch key,
2 or 3– Digit Speed Dial, Group Directory, or enter a
number on the numeric keypad.
3 Press Enter.
4 Repeat Steps 2 and 3 until all locations for the broadcast
are input.
If Auto Start is set to ON (default setting) you will have
2 seconds between steps 2 and 3 (if using a Speed Dial
and only after the first entry) to input the next location
before machine begins dialing. To change this, set Auto
Start (User Function #42) to OFF.
!
!
To delete an entry, press § to back up.
5 At this point, you have three options.
Press Enter to display the locations for the broadcast.
Press Enter twice to print the locations for the broadcast.
Press Start to begin faxing.
User’s Manual
|
105
Advanced
Overview
Operations
The advanced operations are:
• Delayed Faxing
Delayed Fax Transmission
Delayed Batch Transmission
• Priority Transmissions
• Confidential Faxes
• Call Forwarding
• Relay Faxing
• Polling Transmission (sending documents requested by
another fax machine)
106
|
Konica FAX 9930
Delayed Faxing
What is Delayed Faxing?
Delayed Fax vs. Delayed Batch
Delayed Faxing allows you to send documents at a specified
time and date. It frees you from having to manually start the
transmission. You can scan the document and store the data
in memory. The fax machine can send documents at different
specified times (sessions). You can program a delayed
transmission to occur at any time over the next three days.
The number of delayed transmission sessions varies
according to the model of your fax machine.
The Konica FAX 9930 can be programmed for 30 sessions.
A delayed fax transmission is one fax sent to one location,
group, or broadcast, at a time and date specified by you.
A delayed batch transmission is a little more complicated.
In a delayed batch transmission, faxes to a single location
are not sent until a specified time. The faxes are sent at the
same time every day.
Imagine that your fax machine is located in the main office,
and you send faxes to your sales force. Your machine can be
programmed to hold all documents being sent to a fax
number (salesperson) until a time you specify. When it is
the specified time, all held documents are sent to the
number.
The numbers programmed into One Touch Keys 31 through
40 are used for delayed batch transmissions.
!
Use the 24-hour format to enter times.
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.
!
Delayed Batch Transmissions can ONLY use One
Touch Keys 31 through 40.
User’s Manual
|
107
Sending a Delayed Fax
1 Load the document(s).
2 Press Menu/Exit to enter Menu.
3 Press Ä or ¶ to access Delayed TX. Then press Enter.
4 Press Ä or ¶ to move between date and time settings,
and © or § to move between columns.
5 Input the desired date and time using the numeric
keypad, press Enter key.
Enter times following the 24-hour format. For example,
0800 is 8:00AM, 2000 is 8:00PM.
6 Delayed TX shows Select Location(s) on the display.
7 Enter the desired location using either Speed Dial
numbers or the numeric keypad.
108
|
Konica FAX 9930
8
Press Start. The machine scans the document(s) into
memory, and waits until the programmed time to begin
transmission.
9 Above process can be repeated for up to x times
(sessions) when memory is available.
x = the number of sessions available to your model fax
machine
Konica FAX 9930, up to 30 sessions.
10 When the memory is full, you can still do one more
transmission. Place the documents in the document tray
and set the machine as instructed in steps 2-7.
Canceling Delayed Transmissions
To cancel a delayed transmission before it is sent:
1 Press Stop.
2 The display shows Communication Cancel.
3 The display shows Location ID or Tel. No. of the delayed
transmissions currently programmed in the machine.
4 Press Ä or ¶ to select transmission to cancel. Press
Enter.
5 The Location ID and Tel. No. of the selected
transmission will display. After confirmation, press
Clear.
6 Selected transmission will be canceled.
7 For a delayed transmission from the document tray, press
Stop again to remove the document.
8 Press Menu/Exit to return to standby mode.
User’s Manual
|
109
Delayed Batch Transmission
In a delayed batch transmission, all faxes to a single location
are held until a specified time. The specified time is a daily
event (the faxes are sent at the same time every day).
Imagine that your fax machine is located in the main office,
and you send faxes to your sales force. Your machine can be
programmed to hold all documents being sent to a fax
number (salesperson) until a time and date you specify.
When it is the specified time, all held documents are sent to
the number.
Locations must be programmed into Speed Dial (One Touch)
numbers 31-40.
To perform a delayed batch transmission, you must
• program the delayed batch destination number
(One Touch numbers 31-40).
• set the batch TX time function
• send a fax as part of a delayed batch transmission
110
|
Konica FAX 9930
Program the Delayed Batch Destination Number
The destination number of the location receiving the
Delayed Batch Transmission (where you are sending to) must
be assigned to a One Touch Speed Dial.
You must use one of the One Touch Keys 31 through 40.
Refer to “Programming Speed Dial Numbers.”
Setting the Batch TX Time Function
!
Locations used for Delayed Batch Transmission
must be programmed into
Speed Dial numbers 31 through 40
before the Batch TX Time may be set.
1
2
3
4
5
!
Press Menu/Exit to enter the menu.
Press Ä to select Location Program. Press Enter.
Press Ä to selectBatch TX Time. Press Enter.
Enter the Speed Dial number of the desired location.
Use the numeric keypad to enter the number.
Press Enter.
When prompted, enter the desired time.
Press Enter.
Use the 24-hour format to enter times.
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.
Remember that delayed batch transmissions are sent at
the same time every day!
6
Press Menu/Exit to exit.
User’s Manual
|
111
Send a Fax as Part of a Delayed Batch
1 Load the document(s).
2 Press Menu/Exit key to enter the menu.
3 Press Ä to select Delayed Batch TX, press Enter .
4 Enter the Speed Dial number of the desired location
using the assigned One Touch key or the numeric
keypad. Press Enter.
!
Locations used for Delayed Batch Transmission must
be programmed into Speed Dial numbers
31 through 40.
5
6
Location and transmission time set displays. Press Start.
The machine scans the document(s) into memory, and
waits until the programmed time to begin transmission.
Repeat above steps 1-7 to prepare multiple sessions.
7
112
|
Konica FAX 9930
!
Use the 24-hour format to enter times.
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.
The amount of available memory determines how many
batch transmissions you may set. Once memory is filled,
no more sessions will be accepted.
Canceling Delayed Batch Transmissions
To cancel a delayed transmission before it is sent:
1 Press Stop.
2 The display shows Cancel Communication.
3 The display shows Location ID or Tel. No. of the delayed
transmissions currently programmed in the machine.
4 Press Ä or ¶ to select transmission to cancel. Press
Enter.
5 The Location ID and Tel. No. of the selected
transmission will display. After confirmation, press
Clear.
6 The selected transmission will be canceled.
7 Press Menu/Exit to return to standby mode.
User’s Manual
|
113
Priority Transmission
When you need to send a document immediately, use priority
transmission.
With priority transmission, your urgent fax is processed
before anything else.
A priority transmission document will be sent before
• any previously scanned documents
• any received (incoming) documents
Sending a Priority TX
1
2
3
4
5
6
7
8
114
|
Konica FAX 9930
Load the document(s).
Press Menu/Exit to enter the menu.
Press Ä to select Priority TX, press Enter .
Input the desired location using a Speed Dial number or
the numeric keypad.
Press the Start key.
The machine scans the document(s) into memory and
assigns first priority for transmission.
If all memory is used, the display shows Memory
Overflow, Send Scanned Pages?
To send scanned pages, press Enter.
Confidential Faxes
Facsimile machines are often located in open areas where
anyone can look through the messages received. The
confidential fax feature controls access to faxes.
A confidential fax is a fax sent or received to the secured
memory of a machine. This secured memory is called a
personal mailbox (or sub-address number).
Your machine can send and receive confidential faxes.
Confidential faxes require that:
1 Both communicating machines (the machine being sent
from [sender] and the machine being sent to [receiver])
support compatible confidential fax standards.
both machines are Konica FAX (or compatible)
products
or
both machines are equipped with a sub-address
function
2 Confidential mailbox addresses be shared
Confidential Faxes may be
• Sent
• Received
• Programmed (Mailboxes)
• Printed
!
Be sure to record both the address and password of
each confidential mailbox. Keep the record in a safe
place. If you forget a password, you will need to
contact your Authorized Konica Dealer for assistance.
On your machine, the address is the number (1 to 16) of
the confidential mailbox.
User’s Manual
|
115
Programming Personal (Confidential)
Mailboxes
Speed access no. 04.
A personal (confidential) mailbox (or sub-address number) is
the secured memory of a machine.
An address and password are used to access the personal
mailbox. For your machine, the address is the number (1 to
16) of the mailbox.
Your machine can be programmed to manage 16 personal
mailboxes.
When set up, each mailbox is opened as a Confidential
Mailbox or Bulletin Polling Mailbox.
• Confidential
• Bulletin Polling (See Bulletin Polling)
Messages stored in a mailbox will not printed until the
correct password is entered.
116
|
Konica FAX 9930
!
Be sure to record both the address and password of
each confidential mailbox. Keep the record in a safe
place. If you forget a password, you will need to
contact an Authorized Konica Dealer
!
The Mailboxes (numbers 1 to 16) are used for both
Personal (Confidential) Mailboxes and Memory Polling
(Bulletin). If you are using both features, remember
that the number of available mailboxes is shared by the
two functions.
Creating a Personal (Confidential) Mailbox
1 Press Menu/Exit to enter the Menu.
2 Input speed access number 04, wait.
3 Enter the personal box number (1-16), press Enter.
This is the address.
4 Press Ä or ¶ to select Confidential, press Enter.
5 Input a 4-digit numeric password (0000-9999), press
Enter.
6 Repeat steps 3-5 until the desired number of confidential
mailboxes is created (up to 16).
7 Press Menu/Exit to return to standby mode.
!
Be sure to record both the address (number 1 to 16) and
password of each confidential mailbox. Keep the
record in a safe place. If you forget a password, you
will need to contact an Authorized Konica Dealer for
assistance.
!
The Mailboxes (numbers 1 to 16) are used for both
Personal (Confidential) Mailboxes and Memory Polling
(Bulletin). If you are using both features, remember
that the number of available mailboxes is shared by the
two functions.
User’s Manual
|
117
Changing a Password
Speed access no. 04.
!
A mailbox must be empty before it can be modified or
closed.
To change a password:
1 Press Menu/Exit to enter Menu.
2 Input speed access no. 04, wait.
3 Enter the number of the personal mailbox to be
modified, press Enter.
4 Press Enter to select Password Change.
5 Input the existing (old) 4-digit numeric password, press
Enter.
6 Input the new 4-digit numeric password, press Enter.
7 Press Menu/Exit to return to standby mode.
!
118
|
If the message Illegal Operation is displayed, the
mailbox selected contains one or more messages. The
mailbox must be empty before a change can be made.
Konica FAX 9930
!
Be sure to record both the address and password of
each confidential mailbox. Keep the record in a safe
place. If you forget a password, you will need to
contact an Authorized Konica Dealer for assistance.
Closing a Mailbox
Speed access no. 04.
!
A mailbox must be empty before it can be closed.
To
1
2
3
4
5
6
7
!
close a mailbox:
Press Menu/Exit to enter Menu.
Input speed access no. 04, wait.
Enter the number of the personal mailbox to be
modified/deleted, press Enter.
Press Ä or ¶ to select Close, press Enter.
At Close Box?, press Enter.
At Password, enter the 4-digit numeric password. Press
Enter.
Press Menu/Exit to return to standby mode.
If the message Illegal Operation is displayed, the
mailbox selected contains one or more messages. The
mailbox must be empty before a change can be made.
User’s Manual
|
119
Sending Confidential Faxes
When a confidential fax is sent, it is received to a personal
mailbox (or sub-address number).
The personal mailbox (or sub-address number) is the secured
memory of a machine. An address and password are used to
access the personal mailbox.
Your machine can send messages to up to 64 designated
mailboxes in remote machines.
!
You cannot access a mailbox without the address and
password.
To send a fax to a mailbox, you must know the address
of the mailbox. For your machine, the address is the
number (1 to 16) of the mailbox.
Be sure to record both the address and password of
each confidential mailbox. Keep the record in a safe
place. If you forget a password, you will need to
contact your Authorized Konica Dealer for assistance.
120
|
Konica FAX 9930
To send a confidential fax:
!
You must know the address of the confidential mailbox
you are sending to.
1
2
3
4
Load the document(s).
Press Menu/Exit to enter the menu.
Press Ä to select Confidential TX, press Enter.
Use the numeric keypad to enter the address of the
confidential mailbox (up to 20 characters). Press Enter.
Use a Speed Dial number or the numeric keypad to enter
the desired location.
Press Start.
5
6
Receiving Confidential Faxes
A confidential fax is received to a personal mailbox (or subaddress number).
The personal mailbox (or sub-address number) is the secured
memory of a machine. An address and password are used to
access the personal mailbox.
Your machine can receive confidential faxes from
Konica FAX (or compatible) machines
or
machines with a sub-address function
When you receive a confidential fax, it is stored in memory.
It will not print until the proper password is entered.
!
If you wish to receive confidential faxes, you must
provide your confidential mailbox address to the people
sending you faxes. For your machine, the address is the
number (1 to 16) of the mailbox.
You cannot access a mailbox without the address and
password.
A confidential fax is stored in memory and will not
print until the proper password is entered.
Be sure to record both the address and password of
each confidential mailbox. Keep the record in a safe
place. If you forget a password, you will need to
contact your Authorized Konica Dealer for assistance.
User’s Manual
|
121
Knowing You’ve Received a Confidential
Fax
Confidential Reception Report
Every time your machine receives a confidential fax, the
Confidential Reception Report prints. This report lists the
mailbox number(s) that received faxes.
Printing Confidential Faxes
!
You must know the address and password of the
confidential mailbox you wish to print from. The
Confidential Reception Report has the mailbox
address.
1
2
3
4
Press Menu/Exit to enter Menu.
Press toÄ select Print from Memory, press Enter.
Press Ä to select Print Personal Box, press Enter .
Enter the personal mailbox number (1-16) that is holding
the message, press Enter.
Enter a 4-digit password for the mailbox, press Enter.
The message prints, and the machine returns to standby.
5
6
Tips:
1) If no message is stored in the personal mailbox,
No Data in Memory displays.
122
|
Konica FAX 9930
Deleting Confidential Faxes
!
You must know the address and password of the
confidential mailbox you wish to delete from. The
Confidential Reception Report has the mailbox
address.
1
2
3
4
5
6
7
Press Menu/Exit to enter Menu.
Press toÄ select Print from Memory, press Enter.
Press Ä to select Print Personal Box, press Enter .
Enter the personal mailbox number (1-16) that is holding
the message, press Enter.
Enter a 4-digit password for the mailbox, press Enter.
When Box No. =XX (Conf) Printing displays, press
Stop.
Print Personal Box Memory Cancel? displays.
Press Enter.
The fax is deleted and the machine returns to standby
mode.
User’s Manual
|
123
Call Forwarding
Your fax machine can automatically forward incoming faxes
to a predetermined number. This number may be up to 40
characters (0-9, *, #, +, Pause, Hyphen, Space) long.
To use forwarding, you must
1 set the forwarding number.
2 set the Auto Answer mode to FWD.
124
|
Konica FAX 9930
Set a Forwarding Number
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Location Program, press Enter.
3 Press Ä to select Forwarding No., press Enter.
4 Enter the telephone number, press Enter.
5 Press Menu/Exit to return to standby mode.
Set the Auto Answer Mode to FWD
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Setup, press Enter.
3 Press Ä to select Machine Settings, press Enter.
4 Press Ä to select Auto Answer mode, press Enter.
5 Press Ä to select FWD, press Enter.
6 Press Menu/Exit to return to standby mode.
Clear Forwarding Mode
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Setup, press Enter.
3 Press Ä to select Machine Settings, press Enter.
4 Press Ä to select Auto Answer mode, press Enter.
5 Press Ä to select Fax: Auto Receive Mode.
Press Enter.
6 Press Menu/Exit to return to standby mode.
!
Messages received while the machine was set to forward
will still forward.
User’s Manual
|
125
Forward on Paper/Toner Error
Your machine can provide a backup in case it runs out of
toner or paper.
When a Paper/Toner Error forwarding number is programmed,
and your machine runs out of paper or toner, any faxes
received are forwarded to the programmed number.
Forward on Paper/Toner will not work if the machine is set for
• Forwarding Mode (FWD)
• Manual Receive Mode (TEL)
• Memory Reception Mode (MEM)
126
|
Konica FAX 9930
Setting a Paper/Toner Error Forwarding Number
1 Press Menu/Exit to enter the menu.
2 Press Ä or ¶ to select Location Program, press Enter.
3 Press Ä to select Forward on P-ERR, press Enter.
4 Enter the telephone number (up to 40 characters (0-9, *,
#, +, Pause, Hyphen, Space), press Enter.
5 Press Menu/Exit to return to standby mode.
!
Polled or confidential faxes cannot be forwarded.
Relay Faxing
What is an example of Relay Faxing? Imagine that you need
to send a fax to a number of locations in another area code.
With Relay Faxing, you (the relay initiating station) send one
fax (transmission) long distance to another machine (the
relay key station [hub]). The relay key station (hub) then
sends the fax to all of the other machines/locations in the
area code, at local rates.
Relay faxing allows one machine to send a document to
another machine, which then forwards the document to a
number of other locations. Two different machines are
involved in transmitting a relay fax: the relay initiating
station and the relay key station (hub).
Your machine can function as an initiating station and a relay
key station (hub).
The relay key station (hub) can send a confirmation report to
the relay initiating station when the relay fax session is
complete. This confirmation report is called the Relay
Broadcast Report.
!
The relay initiating station and the relay key station
(hub) must coordinate efforts before a relay fax can be
sent.
!
Relay Faxing is different from group faxing. In Group
Faxing, a fax is sent to a preprogrammed group of
locations directly from the fax machine.
!
At this writing, the Konica FAX 9930 is the only
Konica machine that can function as a relay key
station (hub).
!
If you cannot access Relay Fax features, contact your
service dealer. A Service Function setting (Technical
Function 36) may require adjustment.
!
All machines involved in a Relay Fax should be set to
Auto Receive mode. See “Setting Basic Features,
Setting the Answering Mode.”
User’s Manual
|
127
Using Your Machine as a Relay Initiating
Station
Your machine can act as the relay initiating station, which
starts the relay broadcast by sending the original documents.
Before you program your machine to initiate a relay
broadcast, you must have the information listed below.
• Relay Password
• Relay Group Numbers
• Relay Key Station (Hub) number
• Contact number for Relay Broadcast Report
128
|
Konica FAX 9930
Get the relay password, the relay group numbers, and the
relay key station (hub) number from the relay key station
(hub) operator.
The contact number for the relay broadcast report is the
number of the relay initiating station, programmed to a
special location and in the format used by the relay key
station (hub).
Relay Password
This is the 4-digit relay password that is programmed into the
relay key station (hub).
Relay Group Numbers
These 2-digit numbers are the numbers of groups of locations
programmed into the relay key station (hub).
Relay Key Station (Hub)
The relay key station (hub) is the fax unit that receives the
original fax message and then automatically relays or
broadcasts the message to other remote fax machines.
For this feature to be available, the relay key station (hub)
must be a Konica FAX 9930.
User’s Manual
|
129
Contact Number for Relay Broadcast Report
The relay key station (hub) can send a confirmation report to
the relay initiating station when the relay fax session is
complete. This confirmation report is called the Relay
Broadcast Report.
To receive the report, the telephone number of the relay
initiating station must be programmed into the specified
Auto Dial location. The telephone number of the relay
initiating station is called the Relay Report Number.
For your machine, that location is Auto Dial 99 (Relay
Report Number).
!
130
|
Be sure to program the number in the format the relay
key station uses for dialing. For example, be sure to
include the access digit, if required.
Konica FAX 9930
Programming the Relay Report Number
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Location Program, press Enter.
3 Press Ä to select Relay Report No., press Enter.
4 Enter the telephone number of the desired location using
the numeric keypad (40 characters max.), press Enter.
5 Press Menu/Exit to return to standby mode.
Relay Broadcast Report
The relay key station (hub) can send a confirmation report to
the relay initiating station when the relay fax session is
complete.
This confirmation report is called the Relay Broadcast
Report.
To receive the report, the telephone number of the relay
initiating station must be programmed into the specified
Auto Dial location. For your machine, that location is Auto
Dial 99 (Relay Report Number).
!
The Relay Broadcast Report shows:
• the page count of the original fax
• the location identification of each destination machine
the relay key station (hub) communicated with during the
relay fax session
• the page count of each fax sent to each destination
machine
• the results of each destination fax session
Be sure to program the number in the format the relay
key station uses for dialing. For example, be sure to
include the access digit, if required.
User’s Manual
|
131
Initiating a Relay Broadcast
1
2
3
4
5
6
7
8
9
132
|
Load the document(s).
Press Menu/Exit to enter Menu.
Press Ä to select Relay Initiate TX, press Enter.
Enter the password (4-digit number) of key relay station,
press Enter.
Enter two-digit numbers of remote stations, press Enter.
Enter the desired location using the Speed Dial number
or numeric keypad, press Start.
The machine will scan the document(s) into memory and
begin faxing to the key relay station.
If all memory is used, the display will show Memory
Overflow, Send Scanned Pages?
To send scanned pages, press Enter.
Konica FAX 9930
Using Your Machine as a Relay Key
Station (Hub)
Your machine can act as the relay key station (hub), which
receives the original document from the relay initiating
station and then forwards the document to the destination
machines.
Your machine can send a confirmation report to the relay
initiating station when the relay fax session is complete.
This confirmation report is called the Relay Broadcast
Report.
Before you use your machine as a relay key station (hub),
you must.
• program the number(s) of the destination machine(s)
into your machine
• create a group or groups of the destination machine
numbers
• create a relay password for your machine
• determine how the relay initiating station wants to
handle the Relay Broadcast Confirmation Report
• determine if you want to print the relay fax when it
arrives at your machine
!
Be sure to record your relay password. Keep the record
in a safe place. If you forget the password, you will
need to contact your Authorized Konica Dealer for
assistance.
User’s Manual
|
133
Program the Destination Numbers
Create the Relay Password
Collect the contact numbers for the destination machines to
which you will forward the relay fax.
Each number must be programmed into your machine as a
Speed Dial.
See “Programming Speed Dial Numbers.”
To program the Relay Password
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Setup, press Enter.
3 Press Ä to select ID Password, press Enter.
4 Enter the the 4-digit relay password, press Enter.
5 Press Menu/Exit to return to standby mode.
You must provide this password to the relay initiating
station.
Create the Destination Group(s)
The Speed Dial numbers of the contact numbers (of the
destination machines) must be programmed as a group or
groups in your machine.
See “Sending a Fax to Multiple Locations, Group Faxing.”
You must provide the two-digit group number(s) to the relay
initiating station.
134
|
Konica FAX 9930
Status of Relay Broadcast Report
Your machine [relay key station (hub)] can send a
confirmation report to the relay initiating station when the
relay fax session is complete.
This confirmation report is called the Relay Broadcast
Report.
For your machine to send the report, the telephone number of
the relay initiating station must be programmed into Auto
Dial location 99 of the initiating station. The number must
be programmed the way your machine (the hub) dials
numbers.
!
The Relay Broadcast Report shows:
• the page count of the original fax
• the location identification of each destination machine
the relay key station (hub) communicated with during the
relay fax session
• the page count of each fax sent to each destination
machine
• the results of each destination fax session
Be sure to program the number in the format the relay
key station uses for dialing. For example, be sure to
include the access digit, if required.
User’s Manual
|
135
Printing the Relay Fax at the Hub
If you set Speed Access 27, Relay Print to ON, your machine
will print any relay fax it receives from a relay initiating
station.
136
|
Konica FAX 9930
To program the Relay Password:
1 Press Menu/Exit to enter the menu.
2 Input speed access number 27.
3 Press Ä or ¶ to select ON, press Enter.
4 Press Ä to select Relay Report No., press Enter.
5 Press Menu/Exit to return to standby mode.
Sending Documents Requested by
Another Fax Machine (Polling
Transmission)
Sometimes it is useful to simply load your documents into
your fax machine and set it to wait for the receiving fax
machine to call and collect them. This is called setting your
fax machine to be polled, or polling transmission. Your
machine holds data in memory until transmission occurs.
An example of polling transmission is a hospital pharmacy
facsimile contacting each unit’s facsimile (Pediatrics,
Cardiology, Critical Care, etc.) for prescription orders. Staff
can load the prescription orders into the unit facsimile
machine. The pharmacy facsimile contacts the each unit
facsimile and requests the orders.
There are three types of polling transmission.
• Feeder (Document Tray) Polling
• Memory Polling
• Fax on Demand (Memory Polling [Bulletin])
User’s Manual
|
137
Explanation of Polling Transmission Types
Feeder (Document Tray) Polling
In Feeder (Document Tray) Polling, you place the document
to be polled in the document tray. A remote machine will
then call and collect (poll) the document.
!
If you use feeder (document tray) polling, remember
that the document remains in the machine until the unit
is polled.
Only one remote fax can poll your machine if feeder
(document tray) polling is used.
Only the document placed in the feeder (document tray)
can be polled.
Feeder (Document Tray) Polling is a one-time
occurrence. It can only be repeated by re-loading the
document.
138
|
Konica FAX 9930
Memory Polling
Memory Polling is very similar to Feeder (Document Tray)
Polling. The difference is that the document is saved to
memory, instead of occupying the feeder (document tray).
In Memory Polling, the document is saved to general
memory, not a specific mailbox. When a document to be
polled is saved to a mailbox, you are performing Memory
Polling (Bulletin), not Memory Polling.
!
Only one remote fax can poll your machine if memory
polling is used.
Only the document saved in memory can be polled.
Memory Polling is a one-time occurrence. It can only
be repeated by re-loading the document and saving it to
memory.
Memory Polling (Bulletin)
In Memory Polling (Bulletin), the document to be polled is
saved to a Confidential Mailbox.
Several remote machines can contact your machine and
request the document.
You may also load several documents.
Memory Polling (Bulletin) allows for repeat polls. The
remote machines can contact your machine and have the
document(s) sent again and again.
Memory Polling (Bulletin) allows you to use your machine
as a fax back system.
!
The Mailboxes (numbers 1 to 16) are used for both
Personal (Confidential) Mailboxes and Memory Polling
(Bulletin). If you are using both features, remember
that the number of available mailboxes is shared by the
two functions.
Memory Polling (Bulletin) allows any number of remote
machines to contact your machine. The remote
machines can retrieve the document as many times as
needed.
Memory Polling (Bulletin) is designed to be repeated,
by multiple remote machines.
User’s Manual
|
139
Feeder (Document Tray) Polling
During Feeder (Document Tray) Polling, remote machines
request (poll) documents placed in the feeder (document
tray).
To set document tray polling:
1 Press Menu/Exit to enter the menu.
2 Press ¶ to select Polling TX/RX.
3 Press Enter to select Polling TX.
4 Press Ä to select Feeder Poll, press Enter.
5 Load the document(s).
6 Display shows Waiting to be Polled.
140
|
Konica FAX 9930
!
If you use feeder (document tray) polling, remember
that the document remains in the machine until the unit
is polled.
Only one remote fax can poll your machine if feeder
(document tray) polling is used.
Only the document placed in the feeder (document tray)
can be polled.
Feeder (Document Tray) Polling is a one-time
occurrence. It can only be repeated by re-loading the
document.
Memory Polling
During Memory Polling, remote machines contact your
machine and request (poll) data directly from memory.
Setting Memory Polling
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Polling TX/RX.
3 Press Enter to select Polling TX.
4 Press Ä to select Memory Poll, press Enter.
5 Load the document(s).
6 Document(s) are scanned and stored in memory, and
display shows Waiting to be Polled.
!
Only one remote fax can poll your machine if memory
polling is used.
Only the document saved in memory can be polled.
Memory Polling is a one-time occurrence. It can only
be repeated by re-loading the document and saving it to
memory.
User’s Manual
|
141
Memory Polling (Bulletin)
During Memory Polling (Bulletin), remote machine(s)
contact your fax machine and request (poll) documents. The
documents are stored in specified personal mailboxes. The
remote machine(s) continue the request(s) until all stored
documents in the specified mailboxes have been retrieved.
1 To use bulletin polling, you must
2 Create Personal (Bulletin Polling) Mailboxes
3 Provide the Personal (Bulletin Polling) Mailbox address
(number) to the machine requesting documents. For
your machine, the address is the number (1 to 16) of the
mailbox.
142
|
Konica FAX 9930
!
Memory Polling (Bulletin) and Confidential Faxing
share the same 16 mailboxes.
Memory Polling (Bulletin) allows any number of remote
machines to contact your machine. The remote
machines can retrieve the document as many times as
needed.
Memory Polling (Bulletin) is designed to be repeated,
by multiple remote machines.
Create a Polling Mailbox
1 Press Menu/Exit key to enter Menu.
2 Input speed access no. 03, wait.
3 Enter the personal box number (1-16), press Enter.
4 Press Ä or ¶ to select Bulletin Polling, press Enter.
5 Repeat steps 3 and 4 until the desired number of bulletin
polling mailboxes has been created (up to 16).
6 Press Menu/Exit to return to standby mode.
Set Bulletin Polling
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Polling TX/RX, press Enter.
3 Press Enter to select Polling TX.
4 Press Enter to select Bulletin Poll (Box).
5 Input personal mailbox numbers (1-16), press Enter after
inputting each mailbox number.
6 When finished inputting mailbox numbers, load the
document(s).
7 The document(s) will be scanned and stored in memory,
Bulletin Msg. in Mem will display.
!
Memory Polling (Bulletin) and Confidential Faxing
share the same 16 mailboxes.
User’s Manual
|
143
Printing Polling Documents in Memory
1
2
3
4
5
144
|
Press Menu/Exit to enter the menu.
PressÄ to select Print from Memory, press Enter .
Press Ä to select Print Personal Box, pressEnter .
Enter the personal mailbox number (1-16) holding the
document, press Enter.
The message prints, and the machine returns to standby.
Konica FAX 9930
Tips:
1) If no message is stored in the personal mailbox, No
Data in Memory will display.
2) If you want to delete a message without printing it, after
inputting the mailbox number and pressing Enter, press
the Stop key to stop the printing process. The message
Print Personal Box Memory Cancel? will display.
Press Enter and the fax will be deleted without printing.
Dialing Another Fax Machine to
Request Documents (Polling
Reception)
Your machine can contact a remote fax machine and request
documents from it. This is called polling or polling
reception.
Your machine can poll only one machine at a time.
1
2
3
4
5
6
Press Menu/Exit to enter the menu.
Press ¶ to select Polling TX/RX, press Enter.
Press Ä to select Polling RX, press Enter.
Enter mailbox numbers, maximum of 20 characters (0-9,
space, *, #), press Enter.
Enter desired location using Speed Dial or the numeric
keypad.
Press Start.
User’s Manual
|
145
146
Printing Faxes Polled into Memory
Cancelling Polled Faxes in Memory
Use this feature to
• print faxes you have polled from a remote machine
• print documents scanned into your machine for polling.
1 Press Menu/Exit to enter the menu.
2 Press Enter to select Print from Memory.
3 Press Ä to select Print Memory Poll, press Enter.
4 Faxes stored in memory print. The machine returns to
standby mode.
1
2
3
4
|
Konica FAX 9930
Press Stop. Then press Enter.
Display shows Memory Cancel?
Press Enter to cancel faxes stored in memory.
Machine returns to standby mode.
Customizing
Overview
Features and
Operations
Many of your fax machine’s features and settings can be
changed to suit your needs. This section lists the functions
you can change to customize machine operations.
!
When you press the Help button, a Help List and
Function List print. These lists are very helpful when
you are moving through the multi-level structure of the
menu.
User’s Manual
|
147
Identifying Current Settings
The Configuration Report is a list of current settings.
Printing a Configuration Report
1
2
3
4
5
148
|
Konica FAX 9930
Press Menu/Exit to enter the menu.
Press Ä to select Report Print, press Enter.
Press Ä or ¶ to select Configuration, press Enter.
The report prints.
Press Stop to cancel printing.
Changing Operation Functions
Before making changes, print the Configuration Report.
The Configuration Report is a list of current settings. It will
help you identify the features and functions you want to
change.
Printing a Configuration Report
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Report Print, press Enter.
3 Press Ä or ¶ to select Configuration, press Enter.
4 The report prints.
5 Press Stop to cancel printing.
Changing Operation Functions
1 Press the Menu/Exit key to enter the menu.
2 Enter the speed access number of the operator function
you want to change.
3 When the display shows the operator function you want,
press Ä or ¶ to select the setting, then press
Enter
or
©
4 Press Menu/Exit to return to standby mode.
User’s Manual
|
149
List of Operation Functions
Remote Diagnosis
Speed access no. 14.
The remote diagnostics feature allows service personnel to
remotely dial and service the machine. This setting should
remain OFF unless a service represtnative has asked you to
turn it ON.
Available settings are ON and OFF.
The default setting is OFF.
Transmission (TX) Mode Default
Speed access no. 15.
When you enter speed access number 15, you move
directly into the resolution settings.
!
This function sets the machine’s default settings for original
document condition and transmission scanning resolution
(Type of Original and Resolution).
If you routinely send or receive faxes that require a different
settings, use the Transmission (TX) Mode Default to change
the settings to match your requirements.
During the programming sequence, the new default
combination is shown on the display panel.
The default settings are standard (STD) and normal (Normal).
150
|
Konica FAX 9930
Memory Full Save
Speed access no. 17
With features like group dialing, dialing starts after an entire
document or set of documents is read into memory.
When this function is set to ON, a message displays when
memory becomes full and an operator time out seems likely
during the dialing process.
When this function is set to OFF, data not read into memory
is deleted automatically.
When set to ON, and memory fills up, all but the last scanned
page can be sent to the specified location(s). The remaining
page(s) can then be sent as a separate communication.
Available settings are ON and OFF.
The default setting is OFF.
Instant Dial
Speed access no. 18
In the ON state, the document is scanned into memory and
dialing starts immediately. Although the function relies on
memory availability, connection to the remote location is
confirmed and the document transmitted faster when memory
is available. If it is set to OFF, the machine first confirms
contact with the remote location and then transmits the
document reading from the document tray (without scanning
into memory).
Available settings are ON and OFF.
The default setting is ON.
User’s Manual
|
151
Restrict Access
Speed access no.19
This function controls whether or not machine operation is
restricted.
When set to ON (if restriction IDs have been programmed),
users must enter a password before being allowed access to
the machine’s functions.
When set to OFF, no password is required (even if restriction
IDs have been programmed).
Available settings are ON and OFF.
The default setting is OFF.
ECM Function
Speed access no. 20
The error correction mode (ECM) function is provided to
improve communications in areas where telephone line
conditions are very poor.
Available settings are ON and OFF.
The default setting is ON.
152
|
Konica FAX 9930
Sender ID Switch
Speed access no. 23
This function determines if the Sender ID is to be printed on
the transmitted fax. When set to ON, the ID is included on
the fax.
Available settings are ON and OFF.
The default setting is ON.
In the United States, FCC regulation states that fax
machines must identify the sender and the telephone
number of the sender on each page of every fax sent.
!
Pulse Dial Rate
Speed Access no. 46
If the machine is set to Dial Pulse, this function controls the
rate of the dialing pulses (which vary by country).
Available settings are 10, 16 and 20 pps.
The default setting is MF (Modulated Frequencies).
See “Setting Basic Features, Dial and Incoming Call
Parameter Settings.”
Pulse Dial Type
Speed access no. 48
If the machine is set to Dial Pulse, this function controls the
type of pulse dialing it uses. Types of pulse dialing vary by
country.
Available settings are N, 10-N and N+1.
The default setting is N.
Pulse Make Ratio
Speed access no. 47
If the machine is set to Dial Pulse, this function controls the
make rate of the dialing pulses.
Available settings are 33, 39 and 40%.
The default setting is 39.
User’s Manual
|
153
T/F Timer Prg.
Speed access no. 62
When set to T/F, the machine will automatically distinguish
between incoming voice and fax communications. The T/F
timer controls how long the machine waits for the call to be
answered before switching to FAX mode.
Available settings are 20 and 35 seconds.
The default setting is 35.
CNG Count
Speed access no. 65
When set either in the T/F or TAD modes, the machine
detects the type of signal (calling tone, CNG) sent from the
remote location and initiates fax reception if required. This
function sets the CNG detection number.
The available settings are 1-5 times (numeric keypad input).
The default setting is 1.
154
|
Konica FAX 9930
Ring Response
Speed access no. 66
This function controls how long the machine waits before
answering an incoming call.
The available settings are 1 ring, 5, 10, 15 and 20 seconds.
The default setting is 1.
Distinctive Ring
Speed access no. 67
Some telephone carriers offer a service called Distinctive
Ring. Distinctive Ring lets you have different numbers on
one line, each with its own distinctive ring. You can then use
one number exclusively as a fax number without the expense
of a second line. Your local telephone carrier can provide you
with more information about this service, which usually has
an additional charge.
Available settings are:
OFF (not detected)
ON (detected)
SET (programmed)
The default setting is OFF.
You must have your local telephone carrier’s Distinctive
Ring service.
Your fax machine must be in FAX or PC answer mode,
and the PBX dial parameter must be set to OFF. Other
modes—TEL, TEL/FAX, or TAD—will override
Distinctive Ring.
This feature may not work properly if you have a
telephone other than a genuine Konica optional
handset connected to your fax machine.
Setting Distinctive Ring
To set up your fax machine to recognize another ring pattern:
1 Press the Menu/Exit key to enter the menu.
2 Enter speed access number 67.
3 When the display shows the parameter you want, press Ä
or ¶ to select the setting, press Enter.
4 Press Menu/Exit to return to standby mode.
!
!
!
User’s Manual
|
155
Memory Password
Speed access no. 05
This is a 4-digit numeric password used when the machine is
operating in the Memory Only Reception Mode (MEM).
When the machine is in this mode, and you don’t know the
password, you can’t make changes or print memory data.
Only one memory password can be programmed in your
machine.
Setting a Memory Password
1 Press Menu/Exit to enter menu.
2 Enter speed dial access no. 05, wait.
3 Enter 4-digit numeric password (0000-9999) using
numeric keypad, press Enter.
4 Press Menu/Exit to return to standby mode.
Be sure to record the password. Keep the record in a
safe place. If you forget the password, you will need to
contact a n Authorized Konica Dealer for assistance.
!
156
|
Konica FAX 9930
Cancelling a Registered Password
1 Press Menu/Exit to enter menu.
2 Enter speed dial access no. 05, wait.
3 Enter 4-digit numeric password (0000-9999) using
numeric keypad, press Enter.
4 If the password matches the registered number, Password
Close? displays. If numbers do not match, Invalid
Password displays.
5 At Password Close, press Enter to confirm password
cancellation.
6 Press Menu/Exit to return to standby mode.
Restricted Access ID
Speed access no. 06
This is a 4-digit numeric password that must be entered to use
the machine when it is set in the Restrict Access mode.
Up to 24 passwords can be registered at one time.
User Function 19 (Restrict Access Mode) must be set to
ON before the Restrict Access ID may be set.
!
!
Be sure to record all Restrict Access IDs. Keep the
record in a safe place. If you forget a Restrict Access
ID, you will need to contact an Authorized Konica
Dealer for assistance.
To set restricted access ID
User Function 19 (Restrict Access Mode) must be set to
ON before the Restrict Access ID may be set.
!
!
1
2
3
4
5
6
7
8
Be sure to record the Restrict Access ID(s). Keep the
record in a safe place. If you forget the Restrict Access
ID, you will need to contact a Service Dealer for
assistance.
Press Menu/Exit to enter menu.
Enter speed access no. 06, wait.
Enter department number (1-24), press Enter.
Input 4-digit password 0000-9999) using the numeric
keypad.
If the number is already registered, INVALID ID displays.
Input another 4-digit password, press Enter.
Repeat steps 3-6 until all have been registered.
Press Menu/Exit to return to standby mode.
User’s Manual
|
157
To use restricted access ID
Enter the 4-digit restricted access ID (password) at the prompt
for Enter ID [xxxx].
158
|
Konica FAX 9930
To cancel restricted access ID
1 Press Menu/Exit to enter menu.
2 Enter speed access no. 06, wait.
3 Enter department number (1-24), press Enter.
4 Enter a 4-digit password using the numeric keypad, press
Enter.
5 If ID matches a registered number, ID Close displays. If ID
does not match a registered number, Invalid ID displays.
6 At ID Close press Enter to confirm ID cancellation.
7 Press Menu/Exit to return to standby mode.
Service Function Settings
Service function settings affect the way a facsimile machine
operates. If any of the following settings need to be changed,
please contact the nearest Service Dealer and request service.
Long Document Scanning/Transmission
Time/Date Print
This setting controls if and how the time and date are printed
on faxes transmitted by the machine. The machine can be set
to print/not print time and date, print time and date at the top
of the first page only, or print time and date at the top of
every page.
(Long Doc. Scan)
Normally the machine will not scan documents longer than
356 millimeters (14 inches). With this function set to ON, the
machine is capable of scanning and transmitting a document
continuously for up to one hour or 1500 millimeters
(61.75 inches) whichever comes first, before a logical jam
occurs.
MYD/DMY
This setting controls how the machine displays and prints the
date (mm/dd/yy or dd/mm/yy).
TSI Print
When TSI Print is set to ON, the telephone number of the
sending machine prints at the top of each page of the fax.
The default setting is ON.
!
United States law requires that this information appear
on every facsimile.
See “Setting Basic Features, Setting Your Fax
Machine’s ID.”
User’s Manual
|
159
Reports
Overview
Understanding Reports
Printing Reports
Your machine provides useful reports that show the current
settings, programming, and operations. Some reports print
automatically after completion of operations. Refer to the
reports listing below to determine which reports you may
want to print. For instructions on printing a report, see
“Reports, Printing Reports” or “Reports, Report Name.”
Printing a Message Confirmation Report
After transmission, press the Enter key once (with no
documents loaded) to see a report confirming your
transmission on your machines display.
To print the report, press the Enter key a second time.
Printing Other Reports
1 Press the Menu/Exit to enter the menu.
2 Press¶ to select Report Print, press Enter.
3 Press Ä or¶ until the report you want appears on the
display. Press Enter.
4 Print all the reports you want, then press Menu/Exit to
return to standby mode.
160
|
Konica FAX 9930
List of Reports
Printed from the Menu
•
•
•
•
•
•
•
•
•
•
!
Activity Report
Active Mem. Files
Broadcast Confirmation Report (MCF)
Phone Directory
Group Directory
Configuration Report
Function List
Protocol Dump
Log. Report
G3 Log. Report
Automatically Generated
•
•
•
•
Message Confirmation Report
Power Outage Report
Broadcast Entry Report
Confidential Reception Report
Only Authorized Konica Dealers will access the
Protocol Dump, Log. Report, and G3 Log. Report.
User’s Manual
|
161
Activity Report
This report provides a record of your machine’s last 30
communications. Information provided on this report
includes:
• The total amount of time your machine spent sending
faxes and the total amount of time spent receiving faxes.
• The date, time and duration (S,R-TIME) of each
transmission or reception.
• The name or telephone number of the fax machine you
were communicating with (DISTANT STATION ID).
• The communication mode used.
• The number of pages.
• The result.
• Service codes.
162
|
Konica FAX 9930
Printing the Activity Report
!
The Activity Report automatically prints after your
machine completes 30 communications.
1
2
3
Press Menu/Exit to enter the menu.
Press¶ to select Report Print, press Enter.
Press Ä or¶ until the report you want appears on the
display. Press Enter.
Print all the reports you want, then press Menu/Exit to
return to standby mode.
4
Active Memory Files Report
This report provides a list of all messages stored in your
machine’s memory, including documents waiting for
transmission and documents which have been received and
not yet printed. Information provided on this report
includes:
• The date and time at which the message was scanned into
memory for transmission.
• The name or telephone number of the machine you were
communicating with
• The communication mode used for each transmission or
reception.
• The number of pages.
• The result.
Printing the Active Memory Files Report
1
2
3
4
Press Menu/Exit to enter the menu.
Press¶ to select Report Print, press Enter.
Press Ä or¶ until the report you want appears on the
display. Press Enter.
Print all the reports you want, then press Menu/Exit to
return to standby mode.
User’s Manual
|
163
Broadcast Confirmation Report
Telephone Directory
Use this report to confirm the results of a multiple-location
transmission ( broadcast). Information provided on this report
includes:
• The date and time at which the broadcast started.
• The total amount of time used to complete the broadcast.
• For each location, the Location ID, the number of pages
sent and the result of the communication.
This report provides a complete listing of all of the telephone
numbers programmed into your machine’s Speed Dial
numbers. The information includes:
• The Location ID and main fax number for each One Touch
key and 2 and 3 digit Speed Dial number.
• The alternate number (OR) for each One Touch key.
• The parameter settings for each One Touch key.
Printing the Broadcast Confirmation
Report
Printing the Telephone Directory
1
2
3
4
164
|
Press Menu/Exit to enter the menu.
Press¶ to select Report Print, press Enter.
Press Ä or¶ until the report you want appears on the
display. Press Enter.
Print all the reports you want, then press Menu/Exit to
return to standby mode.
Konica FAX 9930
1
2
3
4
Press Menu/Exit to enter the menu.
Press¶ to select Report Print, press Enter.
Press Ä or¶ until the report you want appears on the
display. Press Enter.
Print all the reports you want, then press Menu/Exit to
return to standby mode.
Group Directory Report
Configuration Report
This report provides a complete listing of all of the numbers
programmed into a specific group. There is a separate report
for each group. The information includes:
• Date and Time report was printed
• ID of the machine generating the report
• Group Number
• Group Name
• Location IDs programmed into the Group
The configuration report provides a list of the current
operational settings of your machine. The information
includes:
• The current User Function settings (except for One Touch
Parameter settings, which appear in the telephone
directory).
• The Sender ID (ID=), TSI/CSI (TEL NO.), and call back
number currently programmed into your machine.
• Your machine’s current dial parameter settings.
Printing the Group Directory
1
2
3
4
Press Menu/Exit to enter the menu.
Press¶ to select Report Print, press Enter.
Press Ä or¶ until the report you want appears on the
display. Press Enter.
Print all the reports you want, then press Menu/Exit to
return to standby mode.
Printing the Configuration Report
1
2
3
4
Press Menu/Exit to enter the menu.
Press ¶ to select Report Print, press Enter.
Press Ä or¶ until the report you want appears on the
display. Press Enter.
Print all the reports you want, then press Menu/Exit to
return to standby mode.
User’s Manual
|
165
Function List
The Function List is a report of the structure of the menu for
your product.
Use it as a reference while moving through the levels of the
menu.
It is NOT a report of the current menu settings.
The Configuration Report provides a list of the current menu
settings.
See “Reports, Configuration Report.”
166
|
Konica FAX 9930
Printing the Function List
Press Help.
Message Confirmation Report
This report provides information about your last singlelocation fax transmission or polling transmission.
Information in this report includes:
• The date of the communication.
• The total amount of time your machine spent sending or
receiving (S,R-TIME).
• The Location ID or telephone number of the fax machine
you were communicating with (DISTANT STATION ID).
• The communication mode.
• The number of pages.
• The result.
• Service codes.
• If any error occurred during the communication, a portion
of the page, that experienced a problem, prints after the
report.
The Result Code 0000 on an MCF Report means that
the fax communication was successful.
Printing the Message Confirmation Report
After transmission, press the Enter key once (with no
documents loaded) to see a report confirming your
transmission on your machines display.
To print the report, press the Enter key a second time.
!
User’s Manual
|
167
Message Confirmation Report Options
Message Confirmation Report (MCF) is a very convenient
feature that is often used on a daily basis to ensure that faxes
were sent or arrived at the proper destinations. Use the
following functions to set MCF parameters.
MCF (Single-Loc)
Speed Access no. 70
Set to ON, an MCF automatically prints for single location
transmissions. When set to OFF, no report prints.
MCF (Multi-Loc)
Speed Access no. 71
Set to ON, single and multiple location transmission MCFs
automatically print. When set to OFF, no report prints.
168
|
Konica FAX 9930
Image in MCF
Speed Access no. 72
Set to ON, a portion of the first page of the fax transmitted
prints in the MCF. When set to OFF, no image prints in the
report.
Err. Report (MCF)
Speed Access no. 73
Set to ON, an error report automatically prints if a fax
communication is not successful.
When set to OFF, the report does not automatically print.
!
The Result Code 0000 on an MCF Report means that
the fax communication was successful.
Power Outage Report
Confidential Reception Report
Your machine has a 72-hour built-in battery backup in the
event of a power failure. If power is interrupted to your
machine, delayed transmissions, messages received into
memory or other communications may be disrupted. As soon
as power to the machine is restored, your machine
automatically prints a power outage report to alert you.
This report prints automatically each time your machine
receives a confidential message. Information in this report
includes.
• The date the message was received.
• The total amount of time your machine spent receiving
the message (S, R-TIME).
• The Location ID or telephone number of the fax machine
you were communicating with (DISTANT STATION ID).
• The number of the mail box into which the message was
received.
• The number of pages received.
• The result.
• Service codes.
Broadcast Entry Report
Each time you program a multiple-location transmission
(broadcast), you can printing this report to confirm your
entries. Information in this report includes:
• The Location ID of the One Touch keys and 2 and 3 digit
Speed Dial codes you have selected.
• Telephone numbers you have manually entered.
User’s Manual
|
169
Codes Used in Reports
Two types of codes are used in reports.
Result Codes
Communication Codes
Result Codes
Result codes indicate the results of communications.
BUSY
The other machine’s line was busy or there was no answer.
CANCL
A message was erased after being held in memory for 10
days.
COMP.
A multiple-location transmission was completed.
COVER
The cover was opened during the communication.
NO
The transmission or reception failed due to a
communication error.
170
|
Konica FAX 9930
OK
The communication was completed successfully.
PUNIT
Communication Codes
Communication codes indicate the communication mode
used for a communication.
B.C.
This error code indicates a problem with the printing unit.
Contact your service person.
R_JAM
Multiple-location transmission (broadcast).
TX
A communication initiated by your machine.
A paper jam occurred in your machine while it was
receiving a fax, and it was unable to receive the entire
message in memory.
RX
A communication initiated by a remote fax machine.
S_JAM
A document jam occurred in the sending fax machine.
STOP
The Stop key was pressed, ending the communication
session.
User’s Manual
|
171
Maintenance
Overview
This section covers the procedures listed below.
172
•
Cleaning the Scanner Path
•
Replacing the Toner Cartridge
•
Replacing the Image Drum
•
Resetting the Image Drum Counter
|
Konica FAX 9930
Cleaning the Scanner Path
For the best possible scanning quality, clean the paper lint
and dust accumulated in the area around the contact image
sensor (a). Open the control panel and gently wipe the area
over the scanner.
a
Replacing the Toner Cartridge
!
This machine will only operate using the toner
cartridge specified by Konica for this machine. The use
of any other toner will result in the display of an
operation error and in machine malfunction.
Refer to “Options and Accessories” for information on
obtaining the correct toner cartridge.
!
Warning: Be careful when handling the toner cartridge.
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the “Installation, Safety.”
Toner Yield
The number of pages you can print with one toner cartridge
depends on the type of documents you usually receive or
copy.
A toner cartridge will print about 2,500 pages/letter size of
standard business communications at a typical print coverage
of 4% (equivalent of CCITT No. 1 test chart).
The first toner cartridge installed in a new image drum unit
will have a decreased yield because the image drum unit has
to be filled.
If your machine displays REPLACE TONER CART, replace the
toner cartridge with a new one. However, if the print quality
is good enough, you can continue to use the toner cartridge
without replacing it until the print quality becomes
unsatisfactory. If the print density becomes low even before
your machine displays REPLACE TONER CART, gently wipe
the lens surface of the LED array (see Step 8). If the print
quality does not improve, replace the toner cartridge.
User’s Guide
|
173
174
!
CAUTION: When you open the top cover, you will see a
label that reads: (CAUTION-HOT). This part is
extremely hot–do not touch it.
1
Lift up on the document tray and swing it up and out of
the way.
|
Konica FAX 9930
2
Press the release buttons located on both sides of the
copy stacker. Lift up the stacker.
3
Pull the lock lever on the toner cartridge in the direction
of the arrow.
!
Warning: Be careful when handling the toner cartridge.
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see “Installation, Safety.”
4
Carefully lift the toner cartridge out of the image drum
unit. For disposal, place it in the plastic bag you
received with your new toner cartridge.
5
Unwrap the new toner cartridge and gently shake it to
distribute the toner. Then carefully peel the tape from the
bottom of the toner cartridge.
6
Holding the toner cartridge with the bottom down, insert
the left side into the toner well, placing it under the tab
(a).
a
User’s Guide
|
175
7
Lower the right side down into the toner well.
9
Use the cleaning wipe provided with your new toner
cartridge. Gently wipe back and forth across the full
length of the LED array. Use a clean section of the wipe
with each pass.
.
8
Push the lock lever (in the direction of the arrow) until it
stops.
10 Close the copy stacker and document tray. Make sure
the cover is firmly closed.
176
|
Konica FAX 9930
Replacing the Image Drum
!
This machine will only operate using the image drum
unit specified by Konica for this machine. The use of
any other image drum unit will result in the display of
an operation error and in machine malfunction.
Refer to “Options and Accessories” for information on
obtaining the correct image drum unit.
!
Warning: Be careful when handling the image drum
unit. NEVER touch the green surface. Do not let toner
spill onto your clothing or other porous materials. If
you experience any problems with toner, see
“Installation, Safety.”
!
Warning: Never expose the image drum unit to light for
more than 5 minutes. Never expose the image drum unit
to direct sunlight. Always hold the image drum unit by
the ends. Never touch the surface of the green drum
inside the image drum unit.
!
CAUTION: When you lift up the document stacker, you
will see a label that reads: (CAUTION-HOT).
Image Drum Yield
The life of an image drum depends on a number of factors,
including temperature and humidity, the type of paper you
use, and the number of pages per job. The image drum
cartridge should last about 20,000 pages for continuous
printing, up to 14,000 pages at 3 pages per job, and about
9,000 pages at 1 page per job.
Replace the image drum when
•
the faxes you receive are light or have vertical streaks in
them and you are not out of toner
•
your machine displays a CHANGE DRUM message
•
your machine needs a new image drum unit.
User’s Guide
|
177
1
2
Turn off the power switch.
Lift up on the document tray and swing it up and out of
the way.
4
!
3
178
|
Press the release buttons located on both sides of the
copy stacker. Lift up the stacker.
Konica FAX 9930
Firmly lift up to disengage the drum cartridge (with its
toner cartridge), then lift it out. Wrap it in the packaging
materials from your new image drum cartridge, and
discard it.
Please abide by local laws when disposing of an image
drum cartridge.
5
Insert the new drum cartridge. Press down firmly on both
ends to lock the drum in place.
6
Lift out the toner well cover and discard.
7
Install a new toner cartridge.
See “Maintenance, Replacing the Toner Cartridge.”
Resetting the Drum Counter
Use this function to reset the drum counter when you replace
the image drum and to clear the CHANGE DRUM message.
To reset the image drum counter:
1 Press Menu/Exit to enter the menu.
2 Press Ä until the > symbol is beside COUNTER.
3 Press Enter twice.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.
User’s Guide
|
179
Dual
Line
Overview
What is Dual Line?
Benefits of Dual Line
A fax machine with dual line has two modems. Dual line
expands the functionality of your machine.
Two phone lines, each with a unique number, must be used
with the unit to fully use the dual line feature.
With two phone lines, the unit can handle more fax traffic.
The second line may be programmed to send and receive,
send only, or receive only.
A fax machine with dual line gives you the work capacity of
two fax machines in the space of one.
A fax machine with dual line makes an excellent relay key
station (hub) for relay faxing. If both lines are available for
transmission (sending), the relay fax process is done in half
the time of a single-line machine.
A dual line machine makes it possible to always have a line
dedicated to receiving faxes.
For Line 1, you adjust the answering mode, dial, and
incoming call options.
For Line 2, you adjust the Option Line Type.
180
|
Konica FAX 9930
Basic Operations
•
Dual Line requires two telephone lines, each with a
unique telephone number.
!
Both lines must be the same type (PSTN or PBX).
•
All transmissions using the second line are done from
memory.
•
The second line may be programmed to send and
receive, send only, or receive only.
•
They must both be analog lines.
For Line 1, settings are programmed through the
answering mode, dial, and incoming call options.
You control the use of the two lines of your Dual Line
machine by the way you
1 program your machine
2 share the telephone numbers of the lines
Be careful how you share the telephone numbers.
Make sure the distribution of the numbers matches how
you want to use the machine. If you want one line to
only transmit (send) faxes, don’t give out that number!
•
The machine will ALWAYS try to transmit (send) using
the first line before trying to use the second line.
For Line 2, you set the Option Line Type.
!
Set the Option Line Type before using the second line.
User’s Manual
|
181
182
•
The second line does not have a speaker.
•
Do not connect any external devices (such as an external
phone) to the second line.
•
When working with a Dual Line fax machine, remember
that there are two TSIs (Transmit Sender Identifications).
Each line has its own TSI. Refer to “Setting Basic
Features, Setting Your Fax Machine’s ID.”
|
Konica FAX 9930
•
When working with a Dual Line fax machine, remember
that there is only one Sender ID, not two. You are
sending from one location (Sender ID), which uses two
lines.
•
Some phone companies offer an automatic rollover
feature as a service. Your fax machine will work with this
feature. Contact your phone company for more
information on the rollover feature.
Unpacking
Remove contents from the carton. Be sure that all the items
listed below are included.
If any items are missing, contact Konica immediately.
Keep your packing materials and carton in case you
need to ship or transport the unit.
!
1
2
3
4
5
6
7
Fax Machine
Toner cartridge
Image drum (inside machine)
Power cord
Telephone line cord(s)
Document Stacker
Documentation
User’s Manual
Warranty Information
User’s Manual
|
183
Connecting to the Second Telephone Line
1 The primary / first telephone line is connected to the LINE
(1).
See “Installation, Setting Up Your Machine, Connecting
to the Telephone Line.”
2 The second telephone line is connected to the second line
jack [dual line access] (2).
3 Insert the other end into the wall jack for the second
telephone line.
1
184
|
Konica FAX 9930
2
Displays, Reports, and Beeps
The display usually shows the status of the first telephone
line. Press HELP to display the status of the second
telephone line.
The end of a communication (a fax is sent or received) is
indicated by a beep. Any beeps are for the line (first or
second) being displayed. No beeps sound for the line not
being displayed.
Continuous Tone, Speed Access no. 63 must be set to ON if
you want to know when the second line is active. The
second line does not have a separate audible alarm.
When looking at a report, any information related to the
second line is marked with a “#” symbol.
Setting the Option Line Type for the
Second Line
Setting Memory Transmissions to
Use the Second Line
The second line type may be set to:
!
•
Send (transmit) only (TX)
•
Receive only (RX)
•
Send and Receive (ALL)
1
2
3
4
Press Menu/Exit to enter the menu.
Input speed access no. 31 (Option Line Type)
Press Ä or ¶ to select the desired mode, press Enter.
Press Menu/Exit to return to standby mode.
You must set the Option Line Type for the Second Line
before programming Delayed Transmissions (Memory)
to use the Second Line.
The Option Line Type must be set to TX or ALL for use
with the Delayed Transmission (Memory) function.
For more information on Delayed Transmission, see
“Advanced Operations, Delayed Fax Transmissions.”
User’s Manual
|
185
Options
and
Overview
Accessories
Obtaining
Before you order, have the correct part number and
description of the item.
• Consult the dealer where you purchased your fax machine.
• Consult a Konica Authorized Sales and Service Dealer.
• Order toll-free by phone at 1-800-825-5664 using a major
credit card.
• Check office supply catalogs or your local stationery
store. Most carry Konica brand supplies.
Important: This machine will only operate using the
consumables and options specified by Konica for this
facsimile machine. The use of any other consumables or
options will result in the display of an operation error
and in machine malfunction.
!
186
|
Konica FAX 9930
Part Numbers
Consumables
Part Number
Description
950-133
Toner Cartridge Kit, Type 5 TL
950-139
Image Drum Kit, Type 5 (F)
Descriptions
Options
Part Number
Description
950-118
2 MB Memory Expansion Kit
950-119
4 MB Memory Expansion Kit
950-127
2nd Paper Tray Kit (UST-550)
The following options are available for enhancing the
operation of your fax machine.
The options and accessories available for your machine will
depend upon the model of your machine.
950-117
Multifunction Printer (MFP) PC Interface
Kit
Second Paper Tray
!
For the latest product and technical support
information, visit the Konica Web site:
http://www.Konicabt.com
The second paper tray has a 500 sheet paper capacity.
With the second paper tray installed, the machine has a 750
sheet paper capacity (250 sheet standard tray plus 500 sheet
second tray).
When the main tray runs out of paper, the machine switches
to the second tray for uninterrupted printing.
Handset
The optional handset connects directly to your fax machine
and works like a telephone.
Multifunction Printer (MFP) PC Interface Kit
The MFP PC Interface Kit is a software package that allows
your fax machine to interface with a computer, giving you a
multifunctional capable fax machine. With the MFP PC
Interface Kit, your fax can function as a printer, scanner,
copier and PC-based fax machine. The kit also includes a
parallel cable for connection with your computer.
User’s Manual
|
187
Memory Expansion
Several memory expansion cards are available.
Each has a different memory storage capacity.
All page numbers given are APPROXIMATES.
Your results may vary, depending on the nature of your
pages.
An expandable memory slot is located under the back cover
of the machine.
Only one memory slot is available in your machine.
Therefore, only one of the available memory options
may be installed at one time.
You must have the 8 MB expansion card to utilize the
600 dpi TX feature.
4 MB
Capacity:
320 pages of Option 4 MB memory
360 pages of Standard 4 MB memory
680 pages total
8 MB
!
2 MB
Capacity:
160 pages of Option 2 MB memory
360 pages of Standard 4 MB memory
520 pages total
188
|
Konica FAX 9930
!
This item is called the 600 dpi TX Kit.
Capacity:
640 pages of Option 4 MB memory
360 pages of Standard 4 MB memory
1,000 pages total
You must have the 8 MB expansion card to utilize the
600 dpi TX feature.
User’s Manual
|
189
Problem
Solving
Overview
This section lists the most common problems you may
encounter while using this machine.
Printing a Cleaning Page
If you notice repeating marks or imperfections on your
printouts, try printing a cleaning page before you replace the
image drum.
Cleaning page process
• Removes residual impurities from printing surfaces.
• Reduces problems such as repeating marks, blotching,
and shading.
To print a cleaning page
1 Press the Menu/Exit key to activate the menu mode.
2 Press Ä continuously until Printer Cleaning displays.
3 Press Enter. After a moment the cleaning page prints.
190
|
Konica FAX 9930
Clearing a Document Jam
When a document jam occurs, your machine beeps and an
error message appears in the display. If the jammed
document appears to be positioned straight in your feeder,
press the Stop key to try to feed the document the rest of the
way through the feeder. If this fails, follow the instructions
below.
1
2
Turn off the power switch.
Lift the document tray up and back on its hinges.
!
Open the control panel fully, being careful not to
damage the separation rubber (1).
3
4
Pull out the jammed document.
Return the document tray to its original operating
position, and push down until it locks in place.
Turn the power switch back on.
5
User’s Manual
|
191
Clearing a Printing Paper Jam
If your machine displays PAPER JAM or NO PAPER when the
paper tray still contains paper, there may be one or more
sheets of paper jammed in the machine. To clear a paper jam,
follow the instructions below.
192
!
If you are experiencing frequent paper jams, it may be
due to the type of paper you are using. For best results,
select a paper which has been developed specifically for
photocopying or laser printing. Be sure to fan the paper
before loading it into your paper tray.
!
CAUTION: If you open the top cover, you will see a
label that reads: (CAUTION-HOT). This portion is
extremely hot—do not touch it under any
circumstances.
|
Konica FAX 9930
1
2
Turn off the power switch.
Grasp the document tray from the bottom and lift up,
swinging it up and back out of the way.
3
Press on the latches on both sides of the copier stacker
until the cover of the image drum compartment is
released and pops up. Lift up and back, revealing the
image drum.
4
!
Grasp the image drum and lift it out of the machine. Set
it aside on a clean, dry surface out of direct sunlight.
Warning: Do not touch the green drum surface.
User’s Manual
|
193
5
194
|
Pull out any paper caught inside the machine.
Konica FAX 9930
6
Pull out the paper tray.
7
Remove any paper caught in the feeder and any
damaged paper in the tray.
8
9
10
11
12
13
Load the paper tray, making sure the paper is below the
“Paper Full” marking.
Slide the paper tray back into the machine until it
latches in place.
Place the image drum unit back into the machine.
Close the cover to the image drum compartment,
pushing down on it until both latches catch.
Return the document tray to working position.
Turn the power switch back on.
!
WARNING: Never expose the image drum cartridge to
light for more than 5 minutes. Never expose the image
drum cartridge to direct sunlight. Always hold the
image drum unit by the ends. Never touch the surface of
the green drum inside the image drum cartridge.
User’s Manual
|
195
Display Panel Messages
This section lists the status and error messages that may
appear on your machine’s display panel, and explains what
they mean and how to correct any problem they indicate.
Normal Display in Standby Mode
Under normal operating condition, information is displayed
on the top and bottom lines of the display.
The top line shows the time and the answering mode.
Answering modes options are:
FAX, TEL, PC, T/F or TAD.
The bottom line shows the amount of memory available.
196
|
Konica FAX 9930
Error Messages
14:14: FAX
COVER OPEN
Cover open: The upper cover is not closed. First check to be
sure that the image drum is seated correctly and the toner
cartridge is installed properly. Then, check to see that the
toner cartridge lock lever is pushed completely forward until
it stops. Press down firmly on the cover to make sure it is
closed and latched.
NO PAPER
CHECK PAPER SUPPLY
The paper tray is out of paper. Add more paper.
PAPER JAM
14:14 :FAX
CHECK PAPER OR PATH
Jam: Paper is jammed feeding from the paper tray into the
printer. Or, paper may be jammed inside the printing
mechanism under the image drum. Check the paper path and
remove any jammed paper.
See “Problem Solving, Clearing a Paper Jam.”
CHANGE DRUM SOON
Image drum alarm: The image drum is nearing the end of its
projected life. Make sure a new drum is available, and replace
the drum when print quality begins to deteriorate.
See “Maintenance, Replacing the Image Drum.”
DOCUMENT JAM
REPLACE TONER CART.
CONFIRM AND STOP
A document being faxed or scanned has jammed in the
scanner.
See “Problem Solving, Clearing a Document Jam.”
RELOAD DOCUMENT
Paper-feed error: A document to be faxed or scanned has not
fed into the scanner properly. Remove the document and
reload it into the document tray.
TONER LOW
or
REPLACE TONER CART.
Toner low: Toner is running low in the toner cartridge.
Replace the cartridge as soon as possible. When you close
the cover after replacing the toner cartridge, the message
clears.
See “Maintenance, Replacing the Toner Cartridge.”
User’s Manual
|
197
PRINTER ALARM 2:TEL
REFER TO USER GUIDE
or
PRINTER ALARM 3:TEL
REFER TO USER GUIDE
or
PRINTER ALARM 4:TEL
REFER TO USER GUIDE
198
|
Konica FAX 9930
For PRINTER ALARM 3:TEL
If you have the second paper tray installed, and the manual
feed cover is moved, the machine will display this
message.
The manual feed tray door must remain open when a
second paper tray is installed.
Make sure that the second paper is correctly installed.
The error should clear.
For all PRINTER ALARM messages
Open and close the cover. If this does not clear these
messages, turn off your machine and call for service.
INVALID TONER CART.
INVALID DRUM CART.
REFER TO USER GUIDE
REFER TO USER GUIDE
This error will occur if an incorrect toner cartridge is
installed. This machine will only operate using toner
cartridges specified by Konica for use in this machine. If
you are using the correct toner cartridge, open and close the
cover. If this does not clear the message, turn off the machine
and contact the nearest authorized Konica dealer for service.
This error will occur if an incorrect image drum cartridge is
installed. This machine will only operate using image drum
cartridges specified by Konica for use in this machine. If
you are using the correct drum cartridge, open and close the
cover. If this does not clear the message, turn off the machine
and contact the nearest authorized Konica dealer for service.
User’s Manual
|
199
Counters
Your machine keeps track of the number of pages it has
printed or scanned. If you are experiencing a problem, a
service person may ask you to check these counters.
For some of the counters, the Service Bit must be set to
ON. Your service person will assist you with setting the
service bit.
!
Accessing the Print/Scan Counters
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Counter, press Enter.
3 Press Ä or ¶ to select the counter you want. Press Enter.
4 Press Menu/Exit to return to standby mode.
Resetting the Image Drum Counter
After you have replaced the image drum cartridge, use this
function to reset the drum counter.
See “Maintenance, Replacing the Image Drum Cartridge.”
1 Press Menu/Exit to enter the menu.
2 Press Ä until the > symbol is beside COUNTER.
3 Press Enter twice.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.
200
|
Konica FAX 9930
Problem Checklist
Your fax unit is a complex machine with many features and
functions that allow it to operate in different ways. Many
problems you experience may be due to improper
programming. If you are experiencing a problem, read
through the list of problems and solutions before calling your
dealer.
The display is blank.
Check the power cord to make sure that it is firmly plugged
in and verify that the power switch is in the ON position.
Check your wall outlet to make sure that it has power.
Nothing happens when you press the control panel keys.
Turn the machine off, wait 10 seconds, then turn it on again.
The display tells you to replace paper even though there is
paper in the paper tray.
Make sure that the paper is firmly stacked in the tray. Check
for a paper jam.
User’s Manual
|
201
Your documents jam.
• Check the document for wrinkles, tears or other damage.
• Make sure there are no staples or paper clips and that the
paper is clean and dry.
• Make sure the document is not wider than your machine
can load.
• Try making a copy of the document on a photocopier and
faxing the copy.
202
|
Konica FAX 9930
Your machine won’t dial.
Check the power cord and wall outlet.
Make sure that your telephone line (not your external
telephone or handset) is connected to the LINE outlet on the
back of your machine.
If you have an external telephone connected, lift the handset
and check for a dial tone.
If you do not hear one, there may be a problem with your
telephone line.
If you do hear a dial tone, your machine may be using the
wrong dialing method (pulse or tone) for your area.
If you hear changing tones instead of dialing pulses and you
know that your area uses pulse dialing, refer to Tone/Pulse
(MF/DP) [Speed Access 45] in “Setting Basic Features, Dial
and Incoming Call Parameter Settings.”
The display shows a communication error.
This alarm indicates any of a number of problems:
• You may be trying to communicate with an incompatible
fax machine. Your machine can only communicate with
ITU-T Group 3 fax machines.
• The remote machine may not be able to perform the
function that you want, such as polling or confidential
messages.
• The remote machine may also be out of paper or
experiencing a paper jam.
• Bad telephone line conditions can also cause
communication errors. Try sending the fax again and
check to make sure you are dialing the correct telephone
number.
•
•
•
You have to dial a prefix number to get an outside line,
or if you are dialing internationally, you may need to
enter a pause (using the Pause One Touch key) after the
dial prefix or international dialing code to tell your
machine to wait for a dial tone.
If you have frequent problems communicating with a
particular remote fax machine, try programming the
number into one of your One Touch keys and then
changing the Communication Parameters for that One
Touch key. See “Programming Speed Dial Numbers.”
Your machine or the remote fax machine may need
servicing. Try sending a fax to another location to check
your machine.
User’s Manual
|
203
You sent a fax but the image the remote fax machine
received was very poor.
If your document had a lot of small type, complex
illustrations, photos, or was very light or very dark, try
changing your Transmit Resolution and Type of Original
settings.
See “Basic Faxing Operations, Loading Documents.”
Copy the document on your machine to see how it will
transmit. The problem may be caused by telephone line
interference. Try sending the document again later.
You keep getting reports you do not want.
Check your user function settings and turn off the reports you
do not want.
See “Reports, Message Confirmation Report Options.”
You sent a fax but it was received completely blank.
Make sure that you have loaded your document face down.
204
|
Konica FAX 9930
The image received on your machine was very poor
Contact the person sending you the fax and ask them to
change their Resolution and Type of Original settings. Ask
the person to make a copy of the document on their fax
machine to ensure that it is working properly. Then ask them
to send the fax again. If you still have a problem, try making
a copy of a document on your machine to make sure it is
working properly.
You tried dialing using One-Touch or 2-3 digit Speed Dial
but nothing happened.
Make sure that something is programmed into the Speed Dial
key you are using. Check the fax number to make sure it was
entered correctly.
See “Programming Speed Dial Numbers.”
When you are dialing with an 2-3 digit speed dial code, be
sure to press the Speed Dial/Search key before you enter the
code.
Your machine does not answer the phone or receive faxes.
First check to see that the power cord is connected to the AC
outlet. Also check the reception mode you are using. Your
machine will not automatically receive faxes in manual
answering mode [TEL].
See “Setting Basic Features, Setting the Answering Mode.”
Your received documents are light or have vertical streaks
on them and you are not out of toner.
Gently wipe the lens surface of your machine’s LED array and
then see if the machine works properly.
See “Maintenance, Replacing the Toner Cartridge.”
If your machine still does not work properly, remove the
image drum unit.
See “Maintenance, Replacing the Image Drum.”
Tap the toner cartridge, and gently shake it from side to side
several times to redistribute toner. Be careful! Some toner
may spill from the cartridge.
If this does not work, you may need to replace your image
drum cartridge. For information on obtaining a replacement
image drum cartridge, see “Options and Accessories.”
You set your machine for delayed transmission but it did
not send.
Check the display to make sure that you have set your
machine’s clock to the correct time.
See “Setting Basic Features, Setting the Date and Time.”
Your machine disconnected before you could answer a
voice request.
You must answer a voice request while the warbling tone is
being emitted. When you hear the warbling tone, pick up the
handset.
Your machine will not poll a remote fax machine.
Call the person at the remote fax machine and make sure that
they have loaded documents and set their fax machine in
polling transmission mode.
User’s Manual
|
205
Your machine is connected to a PBX and you can’t dial out.
You must enter your dial prefix before the telephone number
for each number that you dial or program into your machine.
Your machine must also be programmed for PBX operation
before it will work.
See “Setting Basic Features, Connecting to a PBX.”
You want to answer an external telephone but your
machine always answers first.
If you are using an external telephone, change your
machine’s ring response user function setting.
See “Customizing Features and Operations, Changing
Operation Functions, Restrict Access.”
Your received faxes sometimes look distorted.
If the document received is wider or longer than the paper
you have loaded into your paper tray, your machine
automatically reduces the length of the document to fit on
your paper.
This type of problem could be communication related.
The document may have jammed during scanning.
If the document is unreadable, ask the sender to fax the
document again.
206
|
Konica FAX 9930
You are constantly receiving unsolicited advertising on
your machine.
Try using the closed network function.
See “Basic Faxing, Rejecting Unsolicted Fax Messages.”
Your machine does not immediately switch to TEL mode
when you make or receive a voice call.
Try pressing the Stop key. Your machine will return to
standby mode so that you can converse. This condition may
happen infrequently due to telephone line conditions, or the
type of external telephone used. If this problem happens
often, consult your service representative.
Your machine receives faxes, but doesn’t print them.
Your machine may be out of paper.
Check the paper tray.
If empty, supply paper.
Your machine may be out of toner.
Check the display for a TONER LOW message.
If displayed, replace the toner cartridge.
Your machine may need a new drum.
Check the display for a REPLACE IMAGE DRUM
message.
If displayed, replace the toner cartridge.
Your machine may be set to Answering Mode: Memory
Reception Mode.
Change the Answering Mode to Auto Receive Mode
[FAX].
See “Setting Basic Features, Setting the Answering
Mode.”
Your machine doesn’t print the Message Confirmation
Report or the Message Confirmation Report doesn’t print
the way you want it to.
There are several options for the Message Confirmation
Report. Make sure that these options are set the way you
want them to be.
See “Reports, Message Confirmation Report.”
User’s Manual
|
207
Packing Your Machine
United States and Canada
Use this procedure to ship the machine.
1 Remove the image drum unit (with toner cartridge).
2 Place the image drum unit (with toner cartridge still
installed) into a polyethylene plastic bag (black) and
store it in a cool place away from direct sunlight.
3 Package the machine.
!
208
|
Warning: DO NOT ship the machine with the image
drum unit installed.
Konica FAX 9930
Specifications
Overview
All specifications are subject to change without notice.
For the latest product and technical support information,
visit the Konica Web site:
http://www.Konicabt.com
Dialing
One-Touch
80
Auto Dials
150
Groups
20, up to 230 numbers each
Broadcast Transmissions
240 locations
User’s Manual
|
209
General
Protocol
ITU-T G3
Modem Speed
Maximum 33.6 Kbps
Transmission Speed
2.5 seconds per page (ITU-T Test Chart #1)
Print Speed
Maximum 10 pages per minute
Print Resolution
600 dpi
Communication Method
Half duplex
Coding Scheme
MH / MR / MMR / JBIG with ITU-T ECM error correction
210
|
Konica FAX 9930
Memory
Standard
12.5 MB
Optional
!
Only one memory slot is available in your machine.
Therefore, only one of the available memory options
may be installed at a time.
You must have the 8 MB expansion card to utilize the
600 dpi TX feature.
Capacity
All page numbers given are APPROXIMATES.
Your results may vary, depending on the nature of your
pages.
2 MB
Capacity:
160 pages of Option 2 MB memory
360 pages of Standard 4 MB memory
520 pages total
4 MB
Capacity:
320 pages of Option 4 MB memory
360 pages of Standard 4 MB memory
680 pages total
8 MB
This item is called the 600 dpi TX Kit.
Capacity:
640 pages of Option 4 MB memory
360 pages of Standard 4 MB memory
1,000 pages total
User’s Manual
|
211
212
Scanning
Consumables
Scan Speed
1.5 seconds per page
Scan Resolution
300 dpi
Scan Width
8.5 inches (21.5 centimeters)
Scan Length
5 to 14 inches (12.8 to 35.6 centimeters)
Gray Scale
64 levels
Toner Yield
The number of pages you can print with one toner
cartridge depends on the type of documents you usually
receive or copy.
A toner cartridge will print about 2,500 pages/letter size of
standard business communications at a typical print
coverage of 4% (equivalent of CCITT No. 1 test chart).
The first toner cartridge installed in a new image drum unit
will have a decreased yield because the image drum unit
has to be filled.
Drum Yield
The life of an image drum depends on a number of factors,
including temperature and humidity, the type of paper you
use, and the number of pages per job.
The image drum cartridge should last approximately
20,000 pages for continuous printing
•
14,000 pages at 3 pages per job
•
•
9,000 pages at 1 page per job
|
Konica FAX 9930
Paper Handling
Physical
Automatic Document Feeder
Letter, A4
50 sheets of 13 to 20-lb. paper (49 to 75 g/m2)
30 sheets 21 to 28-lb. paper (79 to 105.5 g/m2)
Single sheet of 32-lb paper (121 g/m2)
Universal Tray
Letter, legal 13 inch, legal 14 inch, Executive, A4, A5, A6.
250 sheets maximum
16 to 24 lb. (60 to 91 g/m2)
Manual Feeder
Single Sheet
Letter, legal 13 inch, legal 14 inch, Executive, A4, A5,
A6, JIS B5
16 to 32 lb. (60 to 121 g/m2)
Envelopes
Monarch, COM-10, DL, C5, COM-9
Dimensions
!
!
The paper tray is NOT included in any measurements.
Width
14.2 inches (36 centimeters)
Depth
18.6 inches (47.2 centimeters)
Height
13.8 inches (35.2 centimeters)
Weight
Includes image drum
30.9 pounds (14 kilograms)
You must use envelopes with a straight-cut flap.
User’s Manual
|
213
214
Electrical
Environmental
Power
120 VAC +6%, -15%
50/60 Hz +/- 2%
or
220/240 VAC +/- 15%
50/50 Hz +/- 2%
Battery Backup
72 hours
Power Modes
Ready
Energy Saving
Standby
Warmup Time
From Standby, 30 seconds
Temperature
Operating
50 to 90 degrees Fahrenheit
10 to 32 degrees Celsius
Storage
14 to 110 degrees Fahrenheit
-10 to 43 degrees Celsius
Humidity
Operating
20 to 80% Relative Humidity, non-condensing
Storage
10 to 90% Relative Humidity, non-condensing
|
Konica FAX 9930
Index
Overview
Symbols
0000 Code on Reports 167, 168
2-digit Speed Dial
Sending a Fax 80
Speed Dial/Search Key 22
3-digit Speed Dial
Sending a Fax 80
Speed Dial/Search Key 22
600 dpi TX Kit (Option)
187, 188, 189, 211
A
Access Digit (PBX) 55
Accessories 186
Active Memory Files Report 89, 163
Activity Report 162
Address, Personal Mailbox 116
Alarms
Adjusting the Buzzer 59
Adjusting the Speaker Volume 59
Alarm Indicator Location 20
Continuous Tone 58, 184
Incoming Ring 57
Signal Tones 26
Stop Key 23
Alphanumeric
Caps Key 25
Programming the Keys 24
Telephone Directory 12
ALT# (Speed Dial Number) 66
Alternate Number 12, 24
Answering Machine
and Telephone, Install 38
Installation 38
Remote Receive 51
Telephone Answering Device Mode
[TAD] 51
Answering Mode
Answering Machines 38
Auto Receive Mode [FAX] 50
Automatic Mode Detection 13
Forwarding Mode [FWD] 52
Manual Receive Mode [TEL] 51
Memory Reception Mode [MEM]
52
PC Fax Mode [PC] 52
Setting 50
Telephone Answering Device Mode
[TAD] 51
Telephone/Fax Mode [T/F] 51
Auto Dial
Number of 209
Relay Broadcast Report Confirmation (#99) 130
Auto Receive Mode [FAX] 50
Auto Start 54
Automatic Document Feeder 12
Automatic page re-transmission 13
Automatic redial 13
User’s Manual
|
215
216
B
C
B.C. (Communication Code) 171
Back Cover 17
Batch, Delayed Transmission 110
Battery Backup 12
Specifications 214
Broadcast
Confirmation Report 164
Definition 99, 105
Enter Key 21
Entry Report 169
Locations (Number of) 209
Sending 105
vs. Group 98
Busy
BUSY (Result Code) 170
Busy Signal
Redial Interval 54
Redial Tries 54
Busy Tone 55
Buzzer, Adjusting the Volume 59
Call Forwarding 123, 124
Cancel
CANCL (Result Code) 170
Clear Key 21
Delayed Transmissions 109
Faxes Polled into Memory 146
Messages Stored in Memory 90
Stop Key 23
Capitalization, Caps Key 25
Chain Dial 25, 74
Creating a Chain Dial Number 74
Dialing a Chain Dial Number 74
Number 25
Plus Key 25
Characters
Caps Key 25
Unique Key 21
Cleaning
Cleaning Page 190
Scanner Path 172
Clear
Clear Key Location 21
Document Jams 191
Printing Paper Jams 192
Clock Adjustment 45, 48
|
Konica FAX 9930
Closed Network 13, 82
Problem Solving 206
Setting 82
Unsolicited Faxes 13
CNG Count 154
Codes
Communication 171
Result 170
Coding Scheme 210
Communication
Communication Codes 171
Communication Error 203
Communication Method 210
Errors 26
COMP. (Result Code) 170
Computer
PC Fax Mode [PC, optional] 52
Confidential
Confidential Reception Report
122
Deleting Faxes 123
Faxes 115
Knowing when you've received a
confidential fax 122
Mailboxes 13
Printing Faxes 122
Receiving Faxes 121
Requirements 121
Reception 13
Reception Report 169
Remote Mailbox Information 120
Requirements 115
Sending Faxes 120
Configuration Report 165
Changing Functions 149
Current Settings 148
Printing 148, 149
Confirming Results 85
Consumables
Image Drum 187
Handling 29
Replacement 177
Resetting the Counter 179
Yield 177, 212
Obtaining Replacements 186
One-Touch Label 23, 187
Toner Cartridge 187
Handling 29
Replacement 173
Yield 173, 212
Continuous Tone 58, 184
Contrast
Resolution Key 21
Set while Loading Documents 79
Control Access to Your Machine 5
Control Panel 12, 15, 19
Alarm Indicator 20
Enter Key 21
No response when keys are
pressed 201
Shift Down Key 20
Shift Left Key 20
Shift Right Key 20
Shift Up Key 20
Copy 13
Copy Output Lever 16
Copy Stacker 16
Copy Stacker Extension 16
Copy Stacker Release Buttons 15
Dual Access 92
Face Up or Face Down 97
Copy Output Lever 16
Making Copies 95
Start/Copy Key 22
Counters 200
Accessing 200
Image Drum, Resetting 200
Resetting the Image Drum Counter
179
Country
Overseas Communications
Echo Protection 67
PBX assistance 60
Pulse Dial Rate 153
Pulse Dial Type 153
Pulse Make Ratio 153
Setting the Language 59
COVER (Result Code) 170
Current Settings
Configuration Report 148
Customer Support
6
User’s Manual
|
217
Dial
D
Date, Setting 48
Del Key 24
Delayed
Definition 107
Delayed Batch
Canceling 113
Destination Number 110
Sending 110, 112
Setting the Time 111
Speed Dials 31 - 40 107, 110
Delayed Fax vs. Delayed Batch 107
Delayed Transmission 4, 107
Canceling 109
Number of Sessions 107
Sending 108
Delete
Deleting Characters (DEL Key) 24
Deleting Confidential Faxes 123
Groups 102
218
|
Konica FAX 9930
Broadcast Transmissions 209
Chain Dial 74
Communication Speed 67
Dial Options 46
Dial Parameter Settings 53
Factory Defaults 54
Programming 53
Dial Prefix 56
Clearing the Number 61
Entering the Number 61
Dial Pulse (DP) 55
Dial Tone
Detection 54
Hook Key 22
Dialing Characteristics
Space Key 25
Echo Protection 67
Enter Number before Loading
Document 93
Long Numbers (more than 40
digits) 74
Creating 74
Dialing 74
Machine won't dial 202
Number of Auto Dials 209
Number of One-Touch Keys 209
One-Touch Keys 24
Pauses 25
Pulse Dial Rate 153
Pulse Dial Type 153
Pulse Make Ratio 153
Real-Time 85
Redial 85
Specifications 209
Variations by Country
FLASH/EARTH/NORMAL 56
Variations by Country (MF) 55
Dimensions 213
Display
Blank Display 201
Display Messages
Normal Display 196
Transmission 84
Display Panel 12
Location 14, 20
Display Panel Messages 196
Distinctive Ring 155
Incoming Ring 57
Restrictions 155
Setting 155
Document
Document Guides 15
Document Jam 191
Document Stacker
Installation 36
Location 15
Document Tray
Extension 16
Location 16
Guidelines 76
Loading 78
Multiple Page 77
Single Page 77
DP (Dial Pulse) 55
Drum
Yield 212
Dual Access 13, 78, 92
While Copying 92
While Receiving a Fax 94
While Sending a Fax 93
Dual Line 180
Basic Operations 181
Benefits 180
Definition 180
Displays and Reports 184
Second Line
Connecting 184
Option Line Type 185
Unpacking 183
E
EARTH 56
ECM Function 152
Electrical
Specifications 214
Battery Backup 214
Power 214
Power Modes 214
Warmup Time 214
Emergency
Contact Information ii
Toner Emergengy First Aid ii
End of Session Tone 26
English
Change the Language 59
Enter Key 21
Envelopes 213
Straight Cut Flap 213
Environmental
Specifications 214
Humidity 214
Temperature 214
Error
Err. Report (MCF) 168
Error Correction Code 210
Error Correction Mode (ECM) 152
Error Messages 196
Error Tone 26
Exposure
Image Drum to Light 29
External Telephone
Machine answers first 206
F
Face Down
Copy Output Lever 16
Placing Documents 93, 94
Stacking 97
Face Up
Copy Output Lever 16
Stacking 97
Factory Defaults
Dial Parameter Settings 54
Faxing
Document Guidelines 76
General 76
Forwarding 13
Group vs. Broadcast 98
Loading Documents 78
Multiple Page 77
Receiving Confidential Faxes 121
Sending a Delayed Batch 112
Sending a Delayed Fax 108
Sending Confidential Faxes 120
Sending to a Group 103
Single Page Specifications 77
to Multiple Locations 98
User’s Manual
|
219
FCC
Sender ID 49
TSI/CSI 49
Features 12
Feeder (Document Tray) Polling 140
First Aid ii
FLASH 56
Forwarding
Call Forwarding 124
Clearing 125
FWD Mode 52
Paper Error 126
Paper Error Limitations 126
Set a Forwarding Number 124
Set Paper/Toner Error Number
126
Setting the Auto Answer Mode
125
Toner Error 126
Toner Error Limitations 126
French
Change the Language 59
Setting the Language 48
Functions
Function List 21, 166
Primary 41
Selecting 40
FWD Mode 52
220
|
Konica FAX 9930
G
H
Gray Scale 212
Group
Creating 101
Definition 99
Deleting 102
Dialing 12
Directory 165
Finding by Name 103
Group Directory Report 103
Names
Speed Dial/Search Key 22
Numeric Keypad 22
Sending a fax 103
Specifications 100
Speed Dial / Search 104
vs. Broadcast 98
Half Duplex 210
Half-tone 12
Resolution Key 21
Handset
Installation 37
Manual Reception 86
Help 1, 2, 21
Function List 2, 42
Help List 2, 21
Help Button 12, 212
Helpful Hints 7
Checking Information During
Transmissions 8
Quick Message Confirmation
Report 8
Recording Addresses and Passwords 10
References 9
Configuration Report 9
Group Directory 9
Help and Function Lists 9
Telephone Directory 9
Send a Fax and Save the Number
7
Hook Key 22
Hub (Relay Key Station) 127
Humidity, Specifications 214
Hyphen Key 22
I
ID
Deleting Characters 24
ID/Password Programming 45
Space Key 25
Identification
Sender ID 49
Sender ID on Transmitted Fax 152
TSI/CSI 49
IEEE-1284 Parallel Port 17
Image
Gray Scale 212
Image Contrast
Resolution Key 21
Image in Message Confirmation
Report (MCF) 168
Legal-to-Letter Reduction 39
Light Print 205
Received Faxes Distorted 206
Received Image Quality Poor 204
Received image very poor 204
Vertical Streaks 205
Image Drum 18
Exposure to Light 29
Protective Sheet 33
Replacement 177
Resetting the Drum Counter
179, 200
Yield 177
Incoming
Call Parameter Settings 53
Call Parameters 57
Incoming Ring 57
Programming Call Parameter
Setting 53
Speed Access Options 46
Installation 27
Contents List 31
Document Stacker 36
Hints 28
Location 30
Safety 28
Setting up the machine 32
Toner Cartridge 34
Unpacking 31
Instant Dial 151
J
Jams 202
Document 191
Printing Paper 192
JetSuite Pro
PC Fax Mode [PC, optional] 52
Junk Faxes 13, 82, 206
Closed Network 82
K
Key Select Tone 26
User’s Manual
|
221
L
Label, One-Touch 23
LAN Options 47
Language
Change 59
Setting 48
LCD Panel. See Display Panel
LED Printhead 18
Legal
Legal to Letter reduction 39
Setting the Paper Size 60
Tray Extension 39
Length, Scanning 212
Letter
Legal to Letter reduction 39
Setting the Paper Size 60
LINE Jack
Connecting 36
Loading Documents
Dual Access 78
Resolution 79
Setting the Contrast 79
Setting the Resolution 79
Type of Original 79
222
|
Konica FAX 9930
LOC# (Speed Dial Number) 66
Location Name (ID)
Entering Spaces 25
Entering Symbols 21
Find 22
Loudness
Adjusting the Buzzer 59
Adjusting the Volume 59
Lowercase, Caps Key 25
M
Machine
Dimensions 213
Setting the Machine ID 49
Speed Access Settings 45
Maintenance 172
Image Drum
Location 18
Replacement 177
LED Printhead
Location 18
Toner Cartridge
Location 18
Replacement 173
Manual
Dial with Hook Key 22
Paper Feeder
Location 15
Using 96
Receive Mode [TEL] 51
Reception 86
Start/Copy Key 22
Stop Key 23
Transmission
Start/Copy Key 22
Stop Key 23
MCF. See also Message Confirmation
Report
Multi-Location 168
Report Options 168
Single-Location 168
MEM Mode 52
Memory 12
Available Memory 89
Battery Backup 12, 91
Memory Backup
Power Failures 83
Memory Full Save 151
Memory Messages
Erasing without Printing 90
Limitations 89
Power Loss 91
Power Outage Report 91
Printing 88, 90
Switch to Auto Receive Mode
90
Memory Password 156
Cancelling 156
Setting 156
Memory Polling 141
Memory Polling (Bulletin) 142
Memory Reception 13, 88
[MEM] 52
No Paper Reception 87
No Toner Reception 87
Memory Transmission 13
No paper reception 13
Specifications 211
and 600 dpi TX 211
Installation Limitations 211
Optional 211
Standard 211
Menu
Help Key 42
Menu/Exit Key
Location 21
Navigating 41
Primary Functions 41
Setting the Paper Size 60
Structure 40
Message Confirmation Report 21, 167
Automatic Print when Error Occurs
168
Confirming Results 85
Doesn't print or doesn't print
correctly 207
Enter Key 21
Image on Report 168
Options 168
Printing 160
MF 55
MFP Option
PC Fax Mode [PC, optional] 52
Modem Speed 210
Modes
Auto Receive Mode [FAX] 50
Forwarding Mode [FWD] 52
Manual Receive Mode [TEL] 51
Memory Reception Mode [MEM]
52
PC Fax Mode [PC, optional] 52
Remote Receive 57
Telephone Answering Device Mode
[TAD] 51
Telephone/Fax Mode [T/F] 51
Monitor Volume
Adjusting Loudness 59
Multi-frequency Dialing 55
User’s Manual
|
223
224
N
O
Navigating
Keys 40
Menu 41
Network
LAN Options 47
Printing
Face Up or Face Down 16
NO (Result Code) 170
No paper reception 13
NORMAL 56
Normal Operation
Start/Copy Key 22
Norwegian Characters
Unique Key 21, 24, 68, 69
Numeric Keypad 14, 22
Sending a Fax 81
Off-Hook (Alarm Tone) 26
OK (Result Code) 171
One-Touch
Dialing 24
Keypad 14, 23, 24
Label Location 23
Labels 23
Latch 23
Number of 209
Programming 24
Searching 24
Second Panel 26
Sending a Fax 80
Speed Dial/Search Key 22
Operation and Maintenance
Safety 29
Operation Functions 150
Changing 149
CNG Count 154
Distinctive Ring 155
|
Konica FAX 9930
ECM Function 152
Instant Dial 151
Memory Full Save 151
Memory Password 156
Pulse Dial Rate 153
Pulse Dial Type 153
Pulse Make Ratio 153
Remote Diagnosis 150
Restrict Access 152
Restricted Access ID 157
Ring Response 154
Sender ID Switch 152
T/F Timer Prg. 154
Transmission (TX) Mode Default
150
Option Line Type, Dual Line (Second
Line) 185
Options 186
600 dpi TX Kit 187
Answering Machine and Telephone, Install 38
Answering Machine, Install 38
External Telephone, Install 37
Handset 37, 187
Memory Expansion 187
MFP Kit 187
Obtaining 186
Second Paper Tray 187
Original Documents. See Document
Stacker: Location
Out of paper 13
Outside Line
Dial Prefix (PBX) 56
Clearing 61
Entering 61
PBX 55
Connecting to 60
P
Packing 208
Materials used 31
Paper
Automatic Document Feeder 213
Capacity 13
Changing Sizes 39
Clearing Document Jams 191
Clearing Printing Paper Jams 192
Documents
General Guidelines 76
Multiple Page 77
Single Page 77
Factory Default Size 39
Legal to Letter Reduction 39
Length Adjustment Guide 39
Loading Documents 78
Loading into the Paper Tray 39
Manual Feed 96
No Paper Reception 87
Paper Indicator 16
Paper-Size Setting 60
Print Side 39
REPLACE PAPER 201
Setting the Size 60
Specifications
Automatic Document Feeder
213
Documents 76, 77
Envelopes 213
Handling 213
Manual Feeder 213
Single Sheet 213
Universal Tray 213
Width Guides 39
Paper Indicator 16
Location 16
Paper Tray
Capacity 16
Location 16
Paper Sizes 16
Parameters
Incoming Calls 57
Password
Changing 118
If forgotten 115
Memory 156
Recording 115
Restricted Access ID 157
Pauses
Entering Pauses 25
Pause Key 25
PBX
Connecting to 60
Machine won't dial out 206
PBX Dial Prefix
Clearing the Number 61
Entering the Number 61
PBX Line 55
Dial Prefix 56
Variations by Country 56
PC Fax Mode [PC] 52
PC Mode 52
User’s Manual
|
225
PC Print
Face Up or Face Down
Copy Output Lever 16, 17
PC/FAX Switch 58
Personal (Confidential) Mailboxes
Closing 119
Creating 117
Programming 116
Personal Computer
PC/FAX Switch 58
Personal Mailbox 13
Address 116
Changing Password 118
Number of 116
Type 116
Phone Line, Machine doesn't answer
205
Photos, Faxing 79
Physical Dimensions of Machine 213
Polling 13
Machine won't poll 205
Reception 145
Transmission 137
Explanation of Types 138
Feeder (Document Tray)
Polling 140
Memory Polling 141
Memory Polling (Bulletin)
142
226
|
Konica FAX 9930
Power
Power Cord
Connecting 38
Location 17
Power Failures 83
Power Outage Battery Backup 12
Power Outage Report 83, 169
Power Save Mode 22
Power Switch 15
Primary Number 24
Print
Cleaning Page 190
Confidential Faxes 122
Face Up or Face Down
Copy Output Lever 16
Faxes Polled into Memory 146
Paper Jam 192
Print Resolution 210
Received faxes won't print 207
Reports 160
Activity Report 162
Message Confirmation Report
(MCF) 160
Sender ID on Transmitted Fax 152
Speed 210
Priority Transmission 114
Problem Solving 190
Alarm Indicator 20
Audible Alarms 26
Automatic MCF when Error Occurs
168
Checklist 201
Closed Network (Rejecting
Unsolicited Faxes) 82
Communications Speed 67
Dial Tone Detection 54
Documents Blurry 79
Documents too Dark 79
Documents too Light 79
Echo Protection 67
Image Quality
Resolution Key 21
Type of Original Key 21
Include Image on MCF 168
Incoming Ring 57
Message Confirmation (MCF)
Report Options 168
No Paper Reception 87
No Toner Reception 87
PBX Line Access Digit 55
Power Failures 83
Power Outage Report 83
Remote Diagnosis 150
Report Options 46
Stop Key 23
Programming
Alphabet Keys 24
Alternate Number 24
Clear Key 21
Creating a Group 101
Date 48
Deleting Characters 24
Dial Parameter Settings 53
Enter Key 21
Hyphen Key 22
Incoming Call Parameter Settings
53
Language 48
Menu/Exit Key 21
Norwegian Characters
Unique Key 21, 24, 68, 69
One-Touch Keypad 24
One-Touch Keys 24
Pauses 25
PBX Dial Prefix, Clearing 61
PBX Dial Prefix, Entering 61
Personal (Confidential) Mailboxes
116
Primary Number 24
Sender ID 49
Setting Machine ID 49
Setting the Answering Mode 50
Shift Down Key 20
Shift Left Key 20
Shift Right Key 20
Shift Up Key 20
Space Key 25
Special character keys 25
Speed Dial Numbers 62, 66, 68
Collect Information 66
Stop Key 23
Symbols
Unique Key 21, 24, 68
Time 48
Tone Key 21
TSI/CSI 49
Unique Key 21
Programming Functions
Deleting Characters 24
Programming Keys. See Control Panel
Keys: Location
Protective Sheet (for Image Drum) 33
Protocol
Facsimile Protocol 210
Pulse Dial
Pulse Dial Rate 153
Pulse Dial Type 153
Pulse Make Ratio 153
Tone Key 21
PUNIT (Result Code) 171
Purchasing Supplies 186
R
R_JAM (Result Code) 171
Real-Time Dialing 85
Receiving
Answering Machine 51
Confidential Faxes 13
Continuous Tone 58, 184
Dual Access 94
Fax and Telephone Calls 51
Faxes are distorted 206
Faxes won't print 207
Forwarding Mode [FWD] 52
Incoming Call Parameters 57
Incoming Options 46
Incoming Settings 53
Manual Reception 86
Memory Reception Mode [MEM]
52
User’s Manual
|
227
No Paper Reception 87
No Toner Reception 87
PC Fax Mode [PC, optional] 52
Programming Incoming Settings
53
Remote Receive 57
to Memory 88
Unit won't receive 205
Reception Functions 12
Redial 85
Redial Interval 54
Redial Key 22
Redial Tries 54
Rejecting Unsolicited Fax Messages 82
Closed Network 82
Relay
Relay Broadcast
Confirmation Report (Relay
Broadcast Report) 130
Initiating 132
Relay Broadcast Report 131
Relay Broadcast Report
Auto Dial 99 130
Contact Number 130
Contact Number Programming
130
228
|
Konica FAX 9930
Relay Faxing 4, 127
Contact Number (Relay
Broadcast Report) 130
Destination Groups 134
Destination Numbers 134
Hub (Key Station) 127
Relay Broadcast Report
131, 135
Relay Password 134
Requirements 127
Relay Group Numbers 129
Relay Initiating Station 127
Using Your Machine as a 128
Relay Key Station (Hub) 127, 129
Printing the Relay Fax 136
Requirements 133
Using Your Machine as a 133
Relay Password 129
RELOAD DOCUMENT 86
Remote Diagnosis 150
Remote Mailboxes
Confidential Faxes 120
Remote Receive 57
Answering Machine 51
Replacement
How to Obtain Replacement Parts
186
Image Drum 18
Toner Cartridge 18
Reports 13, 160
0000 Code 167, 168
Active Memory Files 89, 163
Activity Report 162
Audible Alarms 26
Automatically Generated 161
Broadcast Confirmation 164
Broadcast Entry Report 169
Codes 170
Communication Codes 171
Result Codes 170
Confidential Reception 122, 169
Configuration Report 148, 165
Function List 166
Group Directory Report 103, 165
List 161
Message Confirmation (MCF) 167
Doesn't print or doesn't print
correctly 207
Image included on report 168
Options 168
Prints if errors occur 168
Power Outage 83, 91, 169
Printed from menu 161
Printing 160
Relay Broadcast Report 130, 131
Program the Number 130
Report Options 46
Telephone Directory 12, 164
Unwanted 204
Resetting the Drum Counter 179
Resolution
Print 210
Resolution Key 21
Scanning 212
Set while Loading Documents 79
Transmission (TX) Mode Default
150
Restrict Access 152
Restricted Access ID 157
Cancelling 158
Setting 157
Using 158
Result Codes 170
Ring Response 154
Ringing, Incoming Ring 57
RX (Communication Code) 171
S
S_JAM (Result Code) 171
Safety
Emergency First Aid 30
Image Drum Handling 29
Installation 28
Operation and Maintenance 29
Toner
Handling 29
if swallowed 30
in the eyes 30
Inhaled Toner 30
Saving Money 4
Control Access to Your Machine 5
Passwords 5
Restrict Phone Numbers 5
Delayed Transmission 4
Relay Faxing 4
Saving Time 6
Auto Start 54
Dual Access 6
Help Button 6
Konica Web Site 6
Speed Dial Numbers 6
Scanning 212
Cleaning the Scanner Path 172
Gray Scale 212
Length 212
Resolution 212
Speed 212
Width 212
Search
by Group Name 103
Group 104
One-Touch Keys 24
Search to Send a Fax 81
Speed Dial/Search Key 22
Second Panel
Accessing 26
Location 23
One-Touch Keys 26
Second Paper Tray
Setting the Size 60
Security 13
Closed Network 206
Confidential Faxes 115
Confidential Mailboxes 13
User’s Manual
|
229
Confidential Reception 13
Personal Mailboxes 13
Restrict Access 152
Restricted Access ID 157
Unsolicited Fax Messages 13
Sender ID
Setting 49
Speed Access No. 23 152
Unique Key 21
Sending 80
Blank fax received 204
Broadcast Fax 105
Dial Options 46
Document Guidelines 76
General 76
Loading Documents 78
Multi-Location Message Confirmation Report 168
Multiple Page Documents 77
Poor Quality Received Image 204
Relay Faxing 127
Single Location Message Confirmation Report 168
Single Page Specifications 77
to a Single Location 80
230
|
Konica FAX 9930
Using a 2-digit Speed Dial 80
Using a 3-digit Speed Dial 80
Using a One-Touch 80
Using an External Telephone 81
Using the Numeric Keypad 81
Using the Search Function 81
Service Function Settings 159
MYD/DMY 159
Time/Date Print 159
TSI Print 159
Settings, Selecting 40
Shift Keys
Down 20
Left 20
Right 20
Up 20
Shipping 31, 208
Signals
CNG Count 154
Distinctive Ring 155
Signal Tones 26
Size
Multiple Page Documents 77
Paper 60
Single Page Specifications 77
Sounds
Signal Tones 26
Space Key 25
Spanish
Change the Language 59
Setting the Language 48
Speaker
Adjusting the Volume 59
Special character keys 25
Specifications 209
Coding Scheme 210
Communications 210
Consumables
Drum Yield 212
Toner Yield 212
Dialing 209
Electrical 214
Environmental 214
Image Drum Yield 177
Memory 211
and 600 dpi TX 211
Installation Limitations 211
Optional 211
Standard 211
Modem Speed 210
Paper Handling 213
Automatic Document Feeder
213
Envelopes 213
Manual Feeder 213
Single Sheets 213
Universal Tray 213
Physical Dimensions 213
Print Resolution 210
Print Speed 210
Protocol 210
Scanning 212
Toner Cartridge Yield 173
Transmission Speed 210
Speed
Instant Dial 151
Modem 210
Print 210
Scanning 212
Transmission 210
Speed Access
Dial Options 46
ID/Password Programming 45
Incoming Options 46
LAN Options 47
Machine Settings 45
Numbers, Types 44
Numeric Keypad 22
Report Options 46
Speed Dial
2-Digit 65
3-Digit 65
Alternate Telephone Number 66
and Closed Network 82
Chain Dialing 74
Creating a Chain Dial Number
74
Dialing a Chain Dial Number
74
Plus Key 25
Clearing 73
Communication Speed 67
Dialing 12
Echo Protection 67
Group 65, 104
Keys don't work 204
Name 66
Numeric Keypad 22, 68
One-Touch
Accessing 64
One-Touch Keypad 69
Primary Telephone Number 66
Programming 66, 68, 71
Collect Information 66
Speed Dial Numbers 62
Speed Dial/Search Key 22
Types of Speed Dial Numbers 63
Stacking
Face Up / Face Down 97
Standby
Menu/Exit Key 21
Standby Mode 196
Start/Copy Key, Location 22
STOP (Result Code) 171
Stop Key, Location 23
Stopping a Transmission 86
Sunlight and Image Drum Exposure 29
Supplies 186
Symbols
Unique Key 21, 24, 68
T
T/F Mode 51
T/F Timer Prg. 154
TAD Mode 51
Answering Machine 38
User’s Manual
|
231
TEL Jack 1 17
TEL Jack 2 17
TEL Mode 51
Manual Reception 86
Unit doesn't switch 206
Telephone
External
Installation 37
Real-Time Dialing 85
Using to Send a Fax 81
Telephone Answering Device Mode
[TAD] 51
Telephone Directory 164
Speed Dial/Search Key 22
Telephone Line
Connection 36
Dial Prefix 56
Distinctive Ring 155
Hook Key 22
Line Jack 17
PBX 55
Poor Conditions (ECM
Function) 152
TEL Jack 1 17
TEL Jack 2 17
Variations by Country 56
Telephone Number
Alternate Number 24, 66
232
|
Konica FAX 9930
Deleting Characters 24
Dial Prefix 56
Dial Settings 53
Forwarding Mode [FWD] 52
Numeric Keypad 22
Primary Number 24, 66
Programming Dial Settings 53
Redial Key 22
Sender ID 49
TSI/CSI 49
Telephone/Fax Mode [T/F] 51
Telephone and Answering Machine
External
Installation 38
Temperature Specifications 214
Time
Setting 48
Setting for Delayed Fax 205
Timing
Ring Response 154
T/F Timer Prg. 154
Tone (MF) Duration 55
Tone Key 21
Tone/Plus (MF/DP) 55
Toner
Cleaning 29
Emergency First Aid 30
Handling 29
In the eyes 30
Inhaled 30
Installation 34
Location 18
No Toner Reception 87
Replacement 173
Swallowed 30
Toner Low
No Toner Reception 87
Yield 173, 212
Toner Emergency First Aid 30
Touch Tone
MF 55
Transmission
Delayed 107
Batch 110
Didn't work 205
Fax 107
Fax vs. Batch 107
Dial Settings, Programming 53
Display Messages 84
Dual Access 93
Fax forwarding 13
Functions 12
Options 46
Priority Transmission 114
Speed 210
Start/Copy Key 22
Stop Key 23
Stopping 86
Transmission (TX) Mode Default
150
Transmission Rate 12
Transmit
Broadcast Fax 105
Group vs. Broadcast 98
TSI/CSI
Hyphen Key 22
Numbers 22
Setting 49
TX (Communication Code) 171
Type of Original Key, Location 21
U
Umlaut Characters, use Unique Key 24
Unique
Characters 21
Unique Key 21, 24
Unpacking
Missing Items 31
Unsolicited Faxes 82, 206
Closed Network 82
Unwanted Faxes 206
Uppercase (Caps Key) 25
User Language, Changing 59
User’s Manual
|
233
V
Ventilation
Installing the Machine 30
Voice Request
Machine disconnects before it
answers 205
Volume
Buzzer Adjustments 59
Speaker Adjustments 59
W
Warranty
LED Printhead (Location)
Location 18
Width, Scanning 212
234
|
Konica FAX 9930
Download PDF