TRX2500 Treadmill
Table Of Contents
Product Registration
Important Safety Instructions
Important Operation Instructions
TRX2500 Assembly Instructions
Operation of Your Console
General Maintenance
Manufacturer’s Limited Warranty
Congratulations On Your New Treadmill and Welcome to the XTERRA Fitness Family!
Thank you for your purchase of this quality Treadmill from XTERRA Fitness. Your new
Treadmill has been manufactured by one of the leading fitness manufacturers in the world.
XTERRA Fitness will do all we can to make your ownership experience as pleasant as
possible for many years to come. If you have questions, or if parts are missing or damaged,
or you require customer service, call (870)336-4286. Please have your model number and
serial number handy when you call.
Please take a moment to record where you purchased your machine, as well as the date of
purchase for future reference. We appreciate your confidence in XTERRA Fitness and we
will always remember that you are the reason that we are in business. Please complete and
mail your registration card today and enjoy your new Treadmill.
Yours in Health,
XTERRA Fitness
Purchase Location
Purchase Date
Product Registration
Record Your Serial Number
Please record the Serial Number of this fitness product
in the space provided below.
Serial Number
Register Your Purchase
The self-addressed product registration card must be completed in full and returned to
XTERRA Fitness. You can also go to
to register online.
TRX2500 Treadmill
Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed, including the following:
Read all instructions before using this appliance.
DANGER - To reduce the risk of electric shock:
Always unplug this appliance from the electrical outlet immediately after using and before cleaning.
WARNING - To reduce the risk of burns, fire electric shock, or injury to persons:
1. An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and
before putting on or taking off parts.
2. Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury
to persons.
3. Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled
4. Use this appliance only for its intended use as described in this manual. Do not use attachments not
recommended by the manufacturer.
5. Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been
dropped or damaged, or dropped into water. Return the appliance to a service center for examination and
6. Do not carry this appliance by supply cord or use cord as a handle.
7. Keep the cord away from heated surfaces.
8. Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair, and the
9. Never drop or insert any object into any opening.
10. Do not use outdoors.
11. Do not operate where aerosol (spray) products are being use or where oxygen is being administered.
12. Connect this appliance to a properly grounded outlet only. See Grounding Instructions.
13. The appliance is intended for household use.
Fitness Equipment Safety Instructions
To disconnect, turn all controls to the off position, then remove the plug from the outlet.
Do not operate equipment on deeply padded, plush or shag carpet. Damage to both carpet and
equipment may result. You can purchase a floor mat directly from
Before beginning this or any exercise program, consult a physician. This is especially important for
persons over the age of 35 or persons with pre-existing health conditions.
Keep hands away from all moving parts.
The pulse sensors are not medical devices. Various factors, including the user’s movement, may affect the
accuracy of heart rate readings. The pulse sensors are intended only as exercise aids in determining heart
rate trends in general.
Do not attempt to use your equipment for any purpose other than for the purpose it is intended.
Wear proper shoes. High heels, dress shoes, sandals or bare feet are not suitable for use on your
equipment. Quality athletic shoes are recommended to avoid leg fatigue.
User Weight Limit: 300 lbs.
Failure to follow all guidelines may compromise the effectiveness of the exercise experience, expose
yourself (and possibly others) to injury, and reduce the longevity of the equipment.
TRX2500 Treadmill
NEVER use a ground fault circuit interrupt (GFCI) wall outlet with this treadmill. As with any appliance
with a large motor, the GFCI will trip often. Route the power cord away from any moving part of the
treadmill including the elevation mechanism and transport wheels.
NEVER remove any cover without first disconnecting AC power. If voltage varies by ten percent (10%)
or more, the performance of your treadmill may be affected. Such conditions are not covered under your
warranty. If you suspect the voltage is low, contact your local power company or a licensed electrician
for proper testing.
NEVER expose this treadmill to rain or moisture. This product is NOT designed for use outdoors, near a
pool or spa, or in any other high humidity environment. The operating temperature specification is 40 to
120 degrees Fahrenheit, and humidity is 95% non-condensing (no water drops forming on surfaces).
Circuit Breakers: Some circuit breakers used in homes are not rated for high inrush currents that can
occur when a treadmill is first turned on or even during use. If your treadmill is tripping the house circuit
breaker (even though it is the proper current rating) but the circuit breaker on the treadmill itself does
not trip, you will need to replace the home breaker with a high inrush type. This is not a warranty defect.
This is a condition we as a manufacture have no ability to control. This part is available through most
electrical supply stores. Examples: Grainger part # 1D237, or available online at part
Grounding Instructions
This product must be grounded. If the treadmill should malfunction or breakdown, grounding provides a path of least resistance for electric current, reducing the risk of electric shock. This product is
equipped with a cord having an equipment-grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER - Improper connection of the equipment-grounding conductor can result in a risk of electric
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product
is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet; have a
proper outlet installed by a qualified electrician.
This product is for use on a nominal 110-volt circuit, and has a grounding plug that looks like the plug
illustrated below. A temporary adapter that looks like the adapter illustrated below may be used to connect this plug to a 2-pole receptacle as shown below if a properly grounded outlet is not available. The
temporary adapter should be used only until a properly grounded outlet, (shown below) can be installed
by a qualified electrician. The green colored rigid ear-lug, or the like, extending from the adapter, must
be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the
adapter is used, it must be held in place by a metal screw.
TRX2500 Treadmill
ƒƒ NEVER operate this treadmill without reading and completely understanding the results of any
operational change you request from the computer.
ƒƒ Understand that changes in speed and incline do not occur immediately. Set your desired work
level on the computer console and release the adjustment key. The computer will obey the
command gradually.
ƒƒ NEVER use your treadmill during an electrical storm. Surges may occur in your household power
supply that could damage treadmill components. Unplug the treadmill during an
electrical storm as a precaution.
ƒƒ Use caution while participating in other activities while walking on your treadmill; such as watching
television, reading, etc. These distractions may cause you to lose balance which may result in
serious injury.
ƒƒ Do not use excessive pressure on console control keys. They are precision set to function properly
with little finger pressure.
ƒƒ A safety tether cord is provided with this unit. It is a simple magnetic design that should be used
at all times. It is for your safety should you fall or move too far back on the tread-belt. Pulling this
safety tether cord will stop tread-belt movement. To Use:
1. Place the magnet into position on the round metal portion of the console control head. Your
treadmill will not start and operate without this. Removing the magnet also secures the treadmill
from unauthorized use.
2. Fasten the plastic clip onto your clothing securely to assure good holding power. Note: The
magnet has strong enough power to minimize accidental, unexpected stopping. The clip should
be attached securely to make certain it does not come off. Be familiar with its function and
limitations. The treadmill will stop, depending on speed, with a one to two step coast anytime
the magnet is pulled off the console. Use the Stop / Pause switch in normal operation.
Failure to follow all guidelines may compromise the effectiveness of the exercise experience, expose
yourself (and possibly others) to injury, and reduce the longevity of the equipment.
Please read before unpacking your folding treadmill. Serious injury could occur if this folding treadmill
is not unpacked properly.
There is a Velcro strap installed around the treadmill base that prevents the treadmill from unfolding
accidentally during shipping. If this strap is not removed properly the treadmill could spring open unexpectedly and cause injury if someone is standing near the treadmill when the strap is removed.
To ensure your personal safety during removal of the shipping strap please make sure the treadmill
is positioned flat on the ground, in the orientation it would be in if you were using the treadmill. Do not
turn the treadmill up on its side while removing the shipping strap. This could cause the treadmill’s
folding mechanism to spring open. If the end of the Velcro strap (that you need to grab to remove it)
happens to be under the treadmill deck, reach under the deck to grab it, but do not tilt the treadmill up
to gain access to the strap end.
TRX2500 Treadmill
Cut the banding straps with a short box cutter (razor knife); separate the carton from the one underneath it by prying up on the staples (if applicable). Pull the carton over the treadmill parts and locate
the hardware pack. The hardware pack is separated into five sections; one section containing tools
and four sections labeled steps 1-4 which contain the hardware needed for assembly of each step.
The assembly steps below are numbered one through four and correspond to the hardware in the
numbered sections of the hardware pack. Remove only the hardware for the step you are currently
assembling to avoid confusion and mix ups.
Pull the carton over the treadmill parts and lay it on a level surface.
TRX2500 Assembly Pack Checklist
# 80. Ø8 × 1.5T_
Split Washer (4pcs)
# 90. 13L_Wrench (1pc)
#99. 5/16" × 1/2"_
Hex Head Bolt (8pcs)
#100. Ø5/16" × Ø18 × 1.5T_
Flat Washer (8pcs)
# 102. Combination M5 Allen Wrench &
Phillips Head Screw Driver (1pc)
#125. 5/16" × 3/4"_
BoltHex Head Bolt (8pcs)
# 103. M6_
L Allen Wrench (1pc)
TRX2500 Treadmill
TRX2500 Assembly Instructions
Remove Deck From Box
1. Take Treadmill Frame Base out of the carton and place it on
level and clean ground.
Left and Right Uprights
Hardware Step 2
#90. 13mm Wrench
#99. 5/16”x1/2” Hex Head
Bolts (8pcs)
#100. Ø 5/16” × Ø 18 × 1.5T
Flat Washers (8pcs)
1. You may need assistance holding the Uprights for this step.
2. Connect the Computer Cable (Middle) (54) to the Computer Cable (Lower) (55) then insert
Right and Left Uprights (4) and (5) into the Frame Base (2) and use the 13mm Wrench (90) to
tighten 8 Hex Head Bolts (99) and 8 Flat Washers (100). Be careful not to pinch the Computer
Cables as this may cause damage to them.
TRX2500 Treadmill
TRX2500 Assembly Instructions
Console Attachment
Hardware Step 3
#102. Combination M5
Allen Wrench & Phillips
Head Screw Driver
#125. 5/16” × 3/4” Button
Head Socket Bolts (4pcs)
#100. Ø 8 × 1.5T Split
Washers (4pcs)
1. Connect the Computer Cable (Middle) (54) and Computer Cable (Upper) (53).
2. Connect the Speed Adjustment Switch W/Cable (Upper) (114) and Speed/Hand Pulse
Complex (28).
3. Connect the Incline Adjustment Switch W/Cable (Upper) (115) and Incline/Hand Pulse
Complex (29).
4. Be careful not to pinch cables, as it may cause damage to them.
5. Insert the Console (21) onto the right and left Uprights (4) and (5) and secure with 4
Button Head Socket Bolts (125) with 4 Split Washers (80) by using Combination M5 Allen
Wrench & Phillips Head Screw Driver (102).
TRX2500 Treadmill
Crossbar Installation
Hardware Step 4
#102. Combination M5
Allen Wrench & Phillips
Head Screw Driver
#125. 5/16” × 3/4”
Button Head Socket
Bolts (4pcs)
1. Install Handrail Support (9) between left and right Uprights (5) and (4) and use
Combination M5 Allen Wrench & Phillips Head Screw Driver (102) to tighten 4 Button
Head Socket Bolts (125).
2. Make sure to tighten all screws after all components have been assembled.
Folding Instructions
1. Pull Release Pin to lower deck from folded position until it locks.
2. Pull Release Pin and raise deck into locking position to fold.
TRX2500 Treadmill
Operation of Your Console
TRX2500 Console
Power Up
Power the treadmill on by plugging it into an appropriate wall outlet, then turn on the power
switch located at the front of the treadmill below the motor hood. Ensure that
the safety key is installed, as the treadmill will not operate without it.
The treadmill will then enter idle mode, which is the starting point for operation.
TRX2500 Treadmill
Quick Start Operation
1. Attach the Safety Key to enable the display (if not already on).
2. Press the Start/Stop key to begin belt movement. Adjust to the desired speed using the
speed ▲ and ▼ keys (console or handgrip). You may also use the Quick Speed Keys 1 10 to adjust the speed.
3. To adjust deck incline, press the ▲/▼ incline key (console or handgip) to the desired
incline level. You may also press the Quick Incline Keys 0 - 10 to adjust.
4. To stop the treadmill, press Start/Stop Key or pull out the Safety Key, though we
encourage you to use the Start/Stop Key.
Pause / Stop / Reset
1. When the treadmill is running, the pause feature may be utilized by pressing the Start/
Stop key once. This will slowly decelerate the tread-belt to a stop. The incline will go to
zero percent. The Time, Distance and Calorie readings will also stop.
2. To resume your workout, press the Start/Stop key. The speed and incline will return to
their previous settings.
3. If the ENTER key is pressed while paused, the console will reset and return to the idle
mode (start up) screen.
Incline Features
1. Incline may be adjusted anytime after the belt begins to move.
2. Press and hold the Adjust incline ▲/▼ keys on the left side (console or handgrip) to
achieve your desired incline. You may also choose a more rapid increase / decrease by
selecting a Quick Incline Key 0 - 10 on left hand side of console (incline).
3. The display will indicate incline position as adjustments are made.
Pulse Grip Feature
The Pulse (Heart Rate) readout will display your current heart rate in beats per minute during
the workout. You must use both stainless steel sensors on the handlebar to display your
pulse. Pulse value displays anytime the upper display is receiving a pulse signal.
Calorie Display
Displays the cumulative calories burned at any given time during your workout.
Note: This is only a rough guide used for comparison of different exercise sessions,
which cannot be used for medical purposes.
TRX2500 Treadmill
To Turn Treadmill Off
1. Remove Safety Key.
2. Turn of the main switch on the front of the treadmill, below the motor cover.
Note: Do not leave in Safety Key in treadmill when not in use. Always turn off machine.
Program Operation
Manual Program
In idle mode, you can directly start or press ENTER to set the countdown parameters (time,
distance, calories). Press SPEED ▲ and ▼ in order to adjust the time, distance, calories,
confirm and press ENTER key to switch time, distance, calories, the system only accept the
last number of parameters.
For example, if the last input is a distance, the previous parameter will be invalid and only the
distance setting will be accepted.
The default TIME preset is: 30: 00 (5: 00 ~ 99: 00), for each increase, the minimum value is
1:00. The default preset of DISTANCE is 5.00 miles (1.00 ~ 9.00), for each additional, the
minimum value is 1.00. Default CALORIE value is 500 (10 ~ 9990), for each increase, the
minimum is 10. The default SPEED is 0.5 miles.
Preset Programs
There are 24 groups of programs (P1 ~ P24), press the PROGRAM key to select P1 ~ P24,
you can press the START button to start directly, or press the ENTER key to enter the set
time parameter.
Time to defaults: 30: 00 (5: 00 ~ 99: 00), each increase or decrease the value of 1:00, set
directly press the START button to start.
TRX2500 Treadmill
Preset Program Profiles
TRX2500 Treadmill
Preset Program Profiles
Program Profile Detail Chart
TRX2500 Treadmill
HRC (Heart Rate Control)
This procedure for the heart rate control program, please consult your doctor or professional instructor
before use.
Press PROGRAM to select H-1, press START to start the training, or press ENTER to enter the
setting (time, heartbeat target), and use SPEED ▲/▼ and INCLINE ▲ /▼ to adjust.
1. Time: The default value is 30:00 (5: 00 ~ 99: 00). For each increment, the change is 1:00.
2. For the Heart Rate target value setting, the default value of 116 (60 ~ 220), for for each increment
the change is 1.
After the program starts, it must detect the heart rate to control the treadmill.
Heart Rate
The old motto, “no pain, no gain”, is a myth that has been overpowered by the benefits of
exercising comfortably. A great deal of this success has been promoted by the use of heart rate
monitors. With the proper use of a heart rate monitor, many people find that their usual choice of
exercise intensity was either too high or too low and exercise is much more enjoyable by
maintaining their heart rate in the desired benefit range.
To determine the benefit range in which you wish to train, you must first determine your predicted
Maximum Heart Rate. This can be accomplished by using the following formula: 220 minus your
age. This will give you the predicted Maximum Heart Rate (MHR) for someone of your age. To determine the effective heart rate range for specific goals you simply calculate a percentage of your
MHR. Your heart rate training zone is 50% to 90% of your maximum heart rate. 60% of your MHR
is the zone that burns fat, while 80% is for strengthening the cardio vascular system. This 60% to
80% is the zone to stay in for maximum benefit.
For someone who is 40 years old their
predicted target heart rate zone is calculated:
220 – 40 = 180 (maximum heart rate)
180 x .6 = 108 beats per minute
(60% of maximum)
180 X .8 = 144 beats per minute
(80% of maximum)
So for a 40 year old the training zone would be
108 to 144 beats per minute.
The two most popular reasons for, or goals, of exercise are cardiovascular fitness (training for the
heart and lungs) and weight control. The black
columns on the chart above represent the MHR
for a person whose age is listed at the bottom of each column. The training heart rate, for either
cardiovascular fitness or weight loss, is represented by two different lines that cut diagonally
through the chart. A definition of the lines’ goal is in the bottom left-hand corner of the chart. If your
goal is cardiovascular fitness or if it is weight loss, it can be achieved by training at 80% or 60%,
respectively, of your MHR on a schedule approved by your physician. Consult your physician
before participating in any exercise program.
TRX2500 Treadmill
Rate of Perceived Exertion
Heart rate is important but listening to your body also has a lot of advantages. There are more
variables involved in how hard you should workout than just heart rate. Your stress level, physical
health, emotional health, temperature, humidity, the time of day, the last time you ate and what
you ate all contribute to the intensity at which you should
workout. If you listen to your body it will tell you all of these things.
The rate of perceived exertion (RPE), also known as the Borg scale, was developed by Swedish
physiologist G.A.V. Borg. This scale rates exercise intensity from 6 to 20
depending upon how you feel or the perception of your effort.
The scale is as follows:
Rating Perception of Effort
6 Minimal
7 Very,very light
8 Very,very light +
9 Very light
10 Very light +
11 Fairly light
12 Comfortable
13 Somewhat hard
14 Somewhat hard +
15 Hard
16 Hard +
17 Very hard
18 Very hard +
19 Very,very hard
20 Maximal
You can get an approximate heart rate level for each rating by simply adding a zero to each rating.
For example a rating of 12 will result in an approximate heart rate of 120 beats per minute. Your
RPE will vary depending on the factors discussed earlier. If your body is strong and rested, you
will feel strong and your pace will feel comfortable. When your body is in this condition, you are
able to train harder and the RPE will support this. If you are feeling tired and sluggish, it is because your body needs a break. In this
condition, your pace will feel difficult. Again, this will show up in your RPE and you
will train at the proper level for that day.
TRX2500 Treadmill
Treadbelt Tracking Adjustment
The treadmill is designed so that the tread-belt
remains reasonably centered while in use. It is normal
for some belts to drift near one side while in use,
depending on a user’s gait and if they favor one leg.
But if during use the belt continues to move toward
one side, adjustments are necessary.
An 6mm Allen wrench is provided for this adjustment.
Make tracking adjustments on the left side bolt. Set belt speed at 3 mph. Be aware that a
small adjustment can make a dramatic difference which may not be apparent right away. If
the belt is too close to the left side, then turn the bolt only a 1/4 turn to the right (clockwise)
and wait a few minutes for the belt to adjust itself. Continue to make 1/4 turns until the belt
stabilizes in the center of the running deck.
If the belt is too close to the right side, turn the bolt counter-clockwise. The belt may require
periodic tracking adjustment depending on use and walking/running characteristics. Some
users may affect tracking differently. Expect to make adjustments as required to center the
tread-belt. Adjustments will become less of a maintenance concern as the belt is used. Proper
belt tracking is an owner responsibility common with all treadmills.
Damage to the running belt resulting from improper tracking / tension adjustments is not
covered under the XTERRA Fitness warranty.
General Cleaning
Dirt, dust, and hair can block air inlets and accumulate on the running belt. Please vacuum
underneath your treadmill on a monthly basis to prevent excess build-up of dirt that can get sucked
up and get into the inner workings under the motor cover. Every other month, you should remove the
motor cover and carefully vacuum out dirt and hair that may accumulate.
Belt Adjustments
Tread-belt Tension Adjustment - Belt tension is not critical
for most users. It is very important though for joggers and
runners in order to provide a smooth, steady running surface.
Adjustment must be made from the rear roller with the 6mm Allen wrench provided in the parts
package. The adjustment bolts are located at the end of the step rails as shown in the diagram below.

Tighten the rear roller only enough to prevent slippage at the front roller. Turn the tread-belt tension
adjusting bolts 1/4 turn each and inspect for proper tension by walking on the belt and making sure it
is not slipping or hesitating with each step. When an adjustment is made to the belt tension, you must
be sure to turn the bolts on both sides evenly or the belt could start tracking to one side instead of
running in the middle of the deck.
TRX2500 Treadmill
DO NOT OVERTIGHTEN – Over tightening will cause belt damage and premature bearing failure. If
you tighten the belt a lot and it still slips, the problem could actually be the drive belt - located under
the motor cover - that connects the motor to the front roller. If that belt is loose it feels similar to the
walking belt being loose. Tightening the motor belt should be done by a trained service person.
Belt/Deck Lubrication Procedure
First, you want to clean between the belt and deck to remove any debris that may be trapped. Use a
clean, non-fraying rag, t-shirt, or light towel. Halfway between the end of the treadmill and motor cover,
shove the garment under the belt until you can grasp it on both sides of the belt. Drag the garment the
length of the entire belt 1-2 times. Remove the garment.
Do not lubricate with anything other than XTERRA Fitness approved lubricant. Your treadmill comes
with one tube of “Lube” and extra tubes can be ordered directly from:
Keeping the deck lubricated at the recommended intervals ensures the longest life possible for
your treadmill. If the lubricant dries out, the friction between the belt and deck rises and places
undue stress on the drive motor, drive belt and electronic motor control board, which could result in
catastrophic failure of these expensive components. Failure to lubricate the deck at
regular intervals may void the warranty.
The belt & deck come pre-lubricated and subsequent lubrication should be performed every 180
hours of use or if you notice that the deck is dry. It is recommended that you reach between the
belt and deck to verify there is lubrication present, every other month. If you check and there isn’t
any lubrication present, follow the procedure below even though the “Lube” indicator isn’t lit on the
console. Otherwise, lubricate when the console’s lubrication reminder lights after 180 hours of use.
Use the following procedure to apply the silicone lubricant:
1. Turn the power switch off and unplug the power cord from the wall outlet
2. Measure 18” from the edge of the motor cover; kneel down and reach under the belt approximately 4- 6” from one edge. Squirt a line of lubricant about 1/8” wide x 15” long in an “S” pattern
perpendicular to the motor cover.
3. Repeat the process on the opposite side.
4. Plug the electrical cord back into the outlet and turn the power switch on.
5. Walk on the belt at a moderate speed for five minutes to evenly distribute the silicone lube.
Note: If the “Lube” message appears on the console, perform the following procedure to
reset the message:
1. In standby mode, hold the ENTER key for 3 seconds to reset the message.
TRX2500 Treadmill
Error Messages
Safety Key is not in place. A reminder to put in the safety key.
Treadmill calibration did not receive a speed signal for 10 seconds.
Over the rated current. The controller is over the rated current for 3 seconds.
Incline Error.
Motor voltage surge or motor is disconnected.
Communication is disconnected.
Power malfunction.
Engineering Mode
First remove the Safety key, hold down the Program key and at the same time replace the safety key.
The treadmill’s console will enter Calibration mode.
1. Set wheel diameter to 60. Press the Enter key to confirm and move to the next item.
2. Set kilometers or miles. Press the Enter key to confirm and move to the next item.
3. Set the minimum speed of 0.5. Press the Enter key to confirm and move to the next item.
4. Set the maximum speed of 10. Press the Enter key to confirm and move to the next item.
5. Set the maximum incline value of 10, then press the Enter key to confirm. It will automatically enter
into the calibration display.
6. Press the START/STOP key to start the calibration. It will return to the standby screen
automatically after the calibration is complete.
TRX2500 Treadmill
User Notes:
TRX2500 Treadmill
Manufacturer’s Limited Warranty
Effective July 12, 2017- Treadmill LIMITED WARRANTY
XTERRA Fitness Inc. warrants all its home use treadmill parts for a period of time listed below, from the date of retail sale, as determined by
a sales receipt or in the absence of a sales receipt, eighteen (18) months from the original factory shipping date. XTERRA Fitness’s
responsibilities include providing new or remanufactured parts, at XTERRA Fitness’s option, and technical support to our independent
dealers and servicing organizations. In the absence of a dealer or service organization, these warranties will be administered by XTERRA
Fitness directly to a consumer. The warranty period applies to the following components:
Home Use Limited Warranty
1 Year
1 Year
1 Year
This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:
1. The warranty registration card must be completed and returned to the address listed on the card within 10 days of the original purchase
to validate the manufacturer’s limited warranty.
2. Proper use of the treadmill in accordance with the instructions provided in this manual
3. Proper installation in accordance with instructions provided with the treadmill and with all local electric codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects
in house wiring.
5. Expenses for making the treadmill accessible for servicing, including any item that was not part of the treadmill at the time it was
shipped from the factory.
6. Damages to the treadmill finish during shipping, installation or following installation.
7. Routine maintenance of this unit as specified in this manual.
This warranty does not cover the following:
Note: Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may
not apply to you.
2. Service call reimbursement to the consumer. Service call reimbursement to the dealer that does not involve malfunction or defects in
workmanship or material, for units that are beyond the warranty period, for units that are beyond the service call reimbursement period,
for treadmill not requiring component replacement, or treadmill not in ordinary household use.
3. Damages caused by services performed by persons other than authorized XTERRA Fitness service companies; use of parts other than
original XTERRA Fitness parts; or external causes such as corrosion, discoloration of paint or plastic, alterations, modifications, abuse,
misuse, accident, improper maintenance, inadequate power supply, or acts of God.
4. Products with original serial numbers that have been removed or altered.
5. Products that have been: sold, transferred, bartered, or given to a third party.
6. Products that are used as floor models.
7. Products that do not have a warranty registration card on file at XTERRA Fitness. XTERRA Fitness reserves the right to request proof
purchase if no warranty record exists for the product.
9. Product use in any environment other than a residential setting.
Keep your bill of sale. Twelve (12) months from the date on the bill of sale or eighteen (18) months from the date of factory shipping as
determined by the serial number establishes the labor warranty period should service be required. If service is performed, it is in your best
interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have other rights that vary from
state to state. Service under this warranty must be obtained by following these steps, in order:
1. Contact your selling authorized XTERRA Fitness dealer. OR
2. Contact your local authorized XTERRA Fitness service organization.
3. If there is a question as to where to obtain service, contact our service department at (870) 336-4286.
4. XTERRA Fitness’ obligation under this warranty is limited to repairing or replacing, at XTERRA Fitness’ option, the product through one
of our authorized service centers. All repairs must be preauthorized by XTERRA Fitness. If the product is shipped to a service center
freight charges to and from the service
center will be the customer’s responsibility. For replacement parts shipped while the product is under warranty, the customer will be
responsible for shipping and handling charges. For in-home service, the customer will be responsible for a trip charge. There will be an
additional trip charge if the customer is located over 100 miles from the nearest service center.
5. The owner is responsible for adequate packaging upon return to XTERRA Fitness. XTERRA Fitness is not responsible for damages in
shipping. Make all freight damage claims with the appropriate freight carrier. DO NOT SHIP ANY UNIT TO OUR FACTORY WITHOUT
A RETURN AUTHORIZATION NUMBER. All units arriving without a return authorization number will be refused.
6. For any further information, or to contact our service department by mail, send your correspondence to:
XTERRA Fitness, Inc.
P.O. Box 2037
Jonesboro, AR 72402-2037
Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by
XTERRA Fitness, Inc. This warranty applies only in the 48 contiguous United States. NOTE: This does not include Alaska or Hawaii.
TRX2500 Treadmill
TRX2500 Treadmill
3000 Nestle Road Jonesboro, AR 72401
©2017 All Rights Reserved.
TRX2500 Owner’s Manual
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