Polycom® VVX® 410 Series of Business Media Phones

Polycom® VVX® 410
Series of Business
Media Phones
A color mid-range business media phone for
today’s office workers and call attendants
delivering crystal clear communications
• Improve productivity for office staff and
knowledge worker’s via an intuitive
larger, color display and easy to use line
• Make more efficient and productive
calls with the unparalleled voice clarity
of Polycom® HD Voice™
• Reducedeploymentand maintenance
costs—the Polycom Zero Touch
Provisioning and web based
configuration tool makes the VVX 410
simple to deploy, easy to administer,
upgrade, and maintain
• Leverage previous IT infrastructure
investments—deploy VVX 410 business
media phones on your existing network
without needing to upgrade your call
control platform
• Easily integrate with third-party UC and
productivity applications for broad,
standards-based, open APIs
The Polycom® VVX® 410 is an expandable color business
media phone that delivers crystal clear communications
enhanced collaboration and personal productivity.
Simplicity and ease of use
The VVX 410 phone brings high-quality, cost effective solution to front line staff handling
moderate volume of calls through advanced UC telephony features. The intuitive color
user interface of the VVX 410 makes navigation easy and requires minimal training.
Unsurpassed voice quality and clarity
The VVX 410 delivers breakthrough Polycom® HD Voice™ quality for life-like
conversations, while minimizing fatigue making calls more efficient and productive.
Maximize productivity
Give your front line staff the best experience with this high quality twelve line color
business media phone. The VVX 410 improves personal productivity by complementing
the workplace applications on the computer. Users can view and manage their Microsoft
Exchange Calendars, receive meeting reminders and alerts, access the corporate
directory and Instant Messaging/presence status right on their phone display, even while
waiting for their PC to boot. They can also extend their PC’s desktop to include the VVX
410 phone’s screen for mouse/keyboard navigation and interaction.
Call for Assistance:
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Best-in-class deployment and administration
The VVX 410 phone is easy to deploy and simple to manage. Using an enterprise-grade,
web-based, configuration method allows administrators to easily provision and maintain
even a small number of phones throughout the entire organization.
Customizable and expandable
The VVX 410 phone provides personalized information at a glance, through built-in web
applications and custom backgrounds. The VVX 410 phone also comes ready for future
expansion modules as your users’ need and business grows.
Market-leading open standards interoperability
Designed for enhanced interoperability, the VVX 410 leverages and complements the
other existing IT investments in your business. With the broadest call server
interoperability in the industry, the Polycom VVX 410 mid-range business media phone
can become the flexible and future-proof foundation for any organization’s unified
communications strategy.
Polycom VVX 410
Product specifications
User interface features
• Backlit 3.5” color LCD (320 x 240) resolution
• Voicemail support2
• WebKit-based Browser
• Adjustable base height
• Unicode UTF-8 character support.
Multilingual user interface including Chinese,
Danish, Dutch, English (Canada/ US/UK), French,
German, Italian, Japanese, Korean, Norwegian,
Polish, Portuguese, Russian, Slovenian, Spanish,
and Swedish
Audio features
• Polycom HD Voice technology delivers life-like
voice quality for each audio path- handset, the
hands-free speakerphone, and the optional
• Polycom® Acoustic ClarityTM technology
providing full-duplex conversations, acoustic
echo cancellation and background noise
- Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for
handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and µ-law),
G.729AB, G.722.1, G.722.1C, iLBC
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
Headset and handset compatibility
• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370
and TIA 504A standards
• Compliant with ADA Section 508
Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids
• Compatible with commercially-available
TTY adapter equipment
• UL 60950-1
• CE Mark
• CAN/CSA C22.2 No 60950-1
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• ICASA (add)
• CITC (add)
Operating conditions
• Temperature: 0 to 40°C (+32 to 104°F)
• Relative Humidity: 5% to 95%, noncondensing
Storage temperature
• -40 to +70°C (-40 to +160°F)
Unit box dimensions
• 12 x 8.25 x 4.25 in
• 3.1 lbs (1.4 kg)
Call Handling Features2
• 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (one or more line keys
can be assigned for each line extension)
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way audio conferencing
• One-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan
Open application platform
• WebKit enabled full browser that supports
HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for
third-party business and personal applications
• Bundled with Polycom UC Software:
- Corporate Directory Access using LDAP
- Visual Conference Management
Network and provisioning
• SIP Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port Gigabit Ethernet switch
- 10/100Base-TX across LAN and PC Ports
- 1000Base-TX available on VVX410
- Conforms to IEEE802.3-2005 (Clause 40) for
Physical Media Attachment - Conforms to
IEEE802.3-2002 (Clause 28) for Link Partner
• Manual or dynamic host configuration protocol
(DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS server- based central
provisioning for mass deployments
• Provisioning and call server redundancy
• QoS Support – IEEE 802.1p/Q tagging (VLAN),
Layer 3 TOS, and DHCP
for VLAN discovery
• Network Address Translation (NAT)–support
for static configuration and “Keep-Alive”
SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4
Polycom® VVX® 410 comes with
• VVX 410 console • Handset with handset cord
• Network (LAN) Cable - CAT-5E
• Quick Start Guide
- A ferrite clamp is included in the box
- Open Source OFFER is included in the box
• 802.1X Authentication and EAPOL
• Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for
boot server address
• HTTPS secure provisioning
• Support for signed software executables
• Built-in auto sensing IEEE 802.3 af Power over
Ethernet (Class 2)
• Energy-saving after hours mode
• External Universal AC Adapter (optional),
48VDC; 12W
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KC3
• Russia GOST-R3
• Brazil ANATEL3
• Australia A & C Tick
• ROHS compliant
• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
Part numbers
• 2200-46157-025 – VVX 410 WW PoE
• 2200-46162-025 – VVX 410 WW PoE
• 2.0 lbs (0.9 kg)
Master carton quantity
• Ten (10)
Country of origin
• China
• One (1) year
1. To enjoy all the benefits of Polycom HD Voice when using the phone
in the headset mode, you must use a wideband headset.
2. Most software-enabled features and capabilities must be supported
by the server. Please contact your IP PBX/Softswitch vendor or
service provider for a list of supported features.
3. Planned future compliance