Version 1.0
Published November 2014
Copyright©2014 ASRock Rack Inc. All rights reserved.
Copyright Notice:
No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Rack Inc.
Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identiication or explanation and to the owners’ beneit, without intent to
infringe.
Disclaimer:
Speciications and information contained in this documentation are furnished
for informational use only and subject to change without notice, and should not
be constructed as a commitment by ASRock Rack. ASRock Rack assumes no
responsibility for any errors or omissions that may appear in this documentation.
With respect to the contents of this documentation, ASRock Rack does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or itness for a particular
purpose.
In no event shall ASRock Rack, its directors, oicers, employees, or agents be liable
for any indirect, special, incidental, or consequential damages (including damages
for loss of proits, loss of business, loss of data, interruption of business and the
like), even if ASRock Rack has been advised of the possibility of such damages
arising from any defect or error in the documentation or product.
his device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
CALIFORNIA, USA ONLY
he Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/
perchlorate”
ASRock Rack’s Website: www.ASRockRack.com
Contact Information
If you need to contact ASRock Rack or want to know more about ASRock Rack,
you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you
may contact your dealer for further information.
ASRock Rack Incorporation
6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,
Taipei City 112, Taiwan (R.O.C.)
Contents
Chapter 1 Introduction
1
1.1
Package Contents
1
1.2
Speciications
2
1.3
Unique Features
5
1.4
Motherboard Layout
6
1.5
I/O Panel
8
1.6
Block Diagram
9
Chapter 2 Installation
10
2.1
Screw Holes
10
2.2
Pre-installation Precautions
10
2.3
Installing the CPU
11
2.4
Installing the CPU Fan and Heatsink
13
2.5
Installation of Memory Modules (DIMM)
14
2.6
Expansion Slots (PCI and PCI Express Slots)
16
2.7
Jumper Setup
17
2.8
Onboard Headers and Connectors
18
2.9
Driver Installation Guide
23
2.10
Dual LAN and Teaming Operation Guide
24
Chapter 3 UEFI Setup Utility
25
3.1
Introduction
25
3.1.1
UEFI Menu Bar
25
3.1.2 Navigation Keys
26
3.2
27
Main Screen
3.3
Advanced Screen
28
3.3.1 CPU Coniguration
29
3.3.2 North Bridge Coniguration
31
3.3.3 South Bridge Coniguration
32
3.3.4 Storage Coniguration
33
3.3.5 Super IO Coniguration
34
3.3.6 ACPI Coniguration
35
3.3.7 USB Coniguration
36
3.3.8 WHEA Coniguration
37
3.3.9 Intel Server Platform Services
38
3.3.10 Serial Port Console Redirection
39
3.3.11 Voltage Control
41
3.3.12 Instant Flash
42
3.4
H/W Monitor Screen (Hardware Health Event Monitoring)
43
3.5
Boot Screen
45
3.6
Security Screen
47
3.7
Event Logs
48
3.8
Server Mgmt (Server Management)
49
3.9
Exit Screen
52
Chapter 4 Software Support
53
4.1
Install Operating System
53
4.2
Support CD Information
53
4.2.1 Running The Support CD
53
4.2.2 Drivers Menu
53
6
4.2.3 Utilities Menu
53
4.2.4 Contact Information
53
Chapter 5 Troubleshooting
54
5.1
Troubleshooting Procedures
54
5.2
Technical Support Procedures
56
5.3
Returning Merchandise for Service
56
Chapter 6: Net Framework Installation Guide
57
6.1
57
Installing .Net Framework 3.5.1 (For Server 2008 R2)
E3C224D4I-14S
Chapter 1 Introduction
hank you for purchasing ASRock Rack E3C224D4I-14S motherboard, a reliable
motherboard produced under ASRock Rack’s consistently stringent quality control.
It delivers excellent performance with robust design conforming to ASRock Rack’s
commitment to quality and endurance.
In this manual, chapter 1 and 2 contains introduction of the motherboard and stepby-step guide to the hardware installation. Chapter 3 and 4 contains the coniguration
guide to BIOS setup and information of the Support CD.
Because the motherboard speciications and the BIOS sotware might be updated, the content of this manual will be subject to change without notice. In case any modiications of
this manual occur, the updated version will be available on ASRock Rack website without
further notice. You may ind the latest memory and CPU support lists on ASRock Rack
website as well. ASRock Rack’s Website: www.ASRockRack.com
If you require technical support related to this motherboard, please visit our website for
speciic information about the model you are using.
http://www.asrockrack.com/support/
1.1 Package Contents
• ASRock Rack E3C224D4I-14S Motherboard
(Extended Mini ITX Form Factor: 8.4-in x 6.7-in, 21.3 cm x 17 cm)
• Support CD
• User Manual
• 2 x Mini SAS Cables
• 2 x SATA3 Cables
English
If any items are missing or appear damaged, contact your authorized dealer.
1
1.2 Speciications
E3C224D4I-14S
MB Physical Status
Form Factor
Extended mini ITX
Dimension
8.4" x 6.7'' (21.3 cm x 17 cm)
Processor System
CPU
- Single socket H3 (LGA 1150) supports Intel® Xeon processor
E3-1200 v3 series & Haswell i3 processors
- Supports Hyper-hreading Technology
*Haswell i5/i7 processors processor support is an extended advantage provided by ASRock Rack. It is out of warranty, user's discretion is required.
Socket
Chipset
System Memory
Capacity
Type
Voltage
Expansion Slot
PCIe 3.0 x 8
Storage
SATA
Controller
Ethernet
Interface
LAN Controller
Management
BMC Controller
English
IPMI Dedicated
GLAN
Features
2
Single Socket H3 (LGA1150)
Intel® C224
- 4 x 240-pin DDR3 DIMM slots
- Support up to 32GB DDR3 ECC UDIMM
- Dual Channel DDR3 memory technology
- Supports DDR3 1600/1333 ECC UDIMM
1.5V, 1.35V
1 slot ( x8 )
Intel® C224 : 4 x SATA3 6.0 Gb/s (from mini SAS connector),
2 x SATA2 3.0 Gb/s, Support RAID 0, 1, 5, 10 and Intel® Rapid
Storage
LSI 2308: 8 x SATA 6.0 Gb/s (from mini SAS connector,
Support RAID 0, 1, 1E, and 10)
Gigabit LAN 10/100/1000 Mb/s
- 2 x Intel® i210
- Supports Wake-On-LAN
- Supports Energy Eicient Ethernet 802.3az
- Supports Dual LAN with Teaming function
- Supports PXE
ASPEED AST2300 : IPMI (Intelligent Platform Management
Interface) 2.0 with iKVM support
1 x Realtek RTL8211E for dedicated management GLAN
- Watch Dog
- NMI
E3C224D4I-14S
Gracphics
Controller
VRAM
Output
Rear Panel I/O
PS/2 KB/Mouse
VGA Port
USB 2.0 Port
USB 3.0 Port
Lan Port
ASPEED AST2300
DDR3 16MB
Supports D-Sub with max. resolution up to 1920x1200 @
60Hz
1
D-sub x 1
2
2
- 2 x RJ45 Gigabit Ethernet LAN ports
- 1 x RJ45 Dedicated IPMI LAN port
- LAN Ports with LED (ACT/LINK LED and SPEED LED)
1 (COM1)
1
English
COM Port
UID Button/
UID LED
Internal Connector
Auxiliary Panel 1 (includes chassis intrusion, location button & LED, and
Header
front LAN LED)
IPMB Header
1
Fan Header
6 x 4-pin
ATX Power
1 (24-pin)+1 (4-pin)
USB 2.0 Header 1 (each supports 2 USB 2.0 ports)
Type A USB 2.0 1
Port
USB 3.0 Header 1 (each supports 2 USB 3.0 ports)
System BIOS
BIOS Type
64Mb AMI UEFI Legal BIOS
BIOS Features
- Plug and Play (PnP)
- ACPI 1.1 Compliance Wake Up Events
- SMBIOS 2.3.1 Support
- DRAM Voltage Multi-adjustment
- ASRock Instant Flash
Hardware Monitor
Temperature
- CPU Temperature Sensing
- System Temperature Sensing
Fan
- CPU/Rear/Front Fan Tachometer
- CPU Quiet Fan (Allow CPU Fan Speed Auto-Adjust by CPU
Temperature)
Voltage
- CPU/Rear/Front Fan Multi-Speed Control
- Voltage Monitoring: +12V, +5V, +3.3V, CPU Vcore, DRAM,
1.05V_PCH, +BAT, 3VSB, 5VSB
3
Support OS
OS
Microsot Windows
- Server 2008 R2 (64 bit)
- Server 2012 (64 bit)
- Server 2012 R2 (64 bit)
Linux
- RedHat Enterprise Linux Server 5.9/6.4 (32 / 64 bit)
- CentOS 5.9 / 6.4 (32 / 64 bit)
- SUSE Enterprise Linux Server 11 SP3 (32 / 64 bit)
- FreeBSD 9.1 (32 / 64 bit)
- Fedora core 19 (64 bit)
- Ubuntu 12.04.2 (64 bit) / 12.10 (64 bit)
Virtual
- VMWare ESXi 5.5
Environment
Temperature
English
4
Operation temperature: 10°C ~ 35°C / Non operation
temperature: -40°C ~ 70°C
E3C224D4I-14S
1.3 Unique Features
Instant Flash is a BIOS lash utility embedded in Flash ROM. his convenient BIOS
update tool allows you to update system BIOS without entering operating systems
irst like MS-DOS or Windows®. With this utility, you can press the <F6> key during
the POST or the <F2> key to enter into the BIOS setup menu to access Instant Flash.
Just launch this tool and save the new BIOS ile to your USB lash drive, loppy disk or
hard drive, then you can update your BIOS only in a few clicks without preparing an
additional loppy diskette or other complicated lash utility. Please be noted that the
English
USB lash drive or hard drive must use FAT32/16/12 ile system.
5
1.4 Motherboard Layout
1
3
2
17.0cm (6.7 in)
4
CMOS
Battery
AT XPWR1
F RNT_F AN3
F RNT_F AN1
CPU_F AN1
F RNT_F AN2
UID1
DDR3_B2 (6 4 bit , 2 40-pin m odule )
5
6
P ANEL1
DDR3_B1 (6 4 bit, 2 40-pin m odule )
7
AUX_P ANEL1
29
1
DDR3_A2 (6 4 bit , 2 40-pin module )
T PM1
28
1
8
USB_3_4
DDR3_A1 (6 4 bit, 2 40-pin module )
COM1
Intel
C224
11
12
21.3cm (8.4 in)
VGA1
L AN2
10
BMC_SMB_1
E 3C224D4I-14S
9
1
USB_5
PS2
US B 2. 0
T: USB_2
B: USB_1
PSU_SMB 1
1
L AN1
13
SA TA _0_3
T op:
IPMI
LA N
15
16
SAS_4_7
27
FRNT_F AN4
1
F RNT_F AN 5
SA TA _5
US B 3. 0
T: USB_2
B: USB_1
SA TA _4
14
AT X 12V 1
IPMB_1
NMI_BTN1
17
18
19
PCIE 1
26
20
LSI
2308
SAS_0_3
USB3_3_4
BMC_SMB_2
ME_RECOVER
1
1
25
English
6
SGPIO_ 1
Y1 SPEAKER1
24
23
22
21
E3C224D4I-14S
Description
1
ATX Power Connector (ATXPWR1)
2
Front Fan Connector (FRNT_FAN1)
3
CPU Fan Connector (CPU_FAN1)
4
Front Fan Connector (FRNT_FAN2)
5
Front Fan Connector (FRNT_FAN3)
6
System Panel Header (PANEL1)
7
Auxiliary Panel Header (AUX_PANEL1)
8
TPM Header (TPM1)
9
USB 2.0 Header (USB_3_4)
10
BMC SMBus Header (BMC_SMB_1)
11
Vertical Type A USB 2.0 (USB_5)
12
PSU SMBus (PSU_SMB1)
13
Mini-SAS Connector (SATA_0_3)
14
SATA2 Connector (SATA_4), Blue
15
Mini-SAS Connector (SAS_4_7)
16
SATA2 Connector (SATA_5), Blue
17
Front Fan Connector (FRNT_FAN5)
18
Front Fan Connector (FRNT_FAN4)
19
ATX 12V Power Connector (ATX12V1)
20
USB 3.0 Header (USB3_3_4)
21
SAS Connector (SAS_0_3)
22
SGPIO Connector (SGPIO_1)
23
BMC SMB Header (BMC_SMB_2)
24
Chassis Speaker Header (SPEAKER1)
25
ME Recovery Jumper (ME_RECOVERY1)
26
Intelligent Platform Management Bus header (IPMB_1)
27
Non Maskable Interrupt Button (NMI_BTN1)
28
2 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_B1, Blue)
29
2 x 240-pin DDR3 DIMM Slots (DDR3_A2, DDR3_B2, White)
English
No.
7
1.5 I/O Panel
1
2
4
6
8
3
5
7
9
No. Description
No. Description
1
UID Switch (UID1)
6
2
PS/2 Mouse/Keyboard Port (Purple)
7
LAN RJ-45 Port (LAN2)
3
USB 2.0 Ports (USB_1_2)
8
LAN RJ-45 Port (IPMI_LAN)
4
COM Port (COM1)
9
USB 3.0 Ports (USB3_1_2)
5
VGA Port (VGA1)
LAN RJ-45 Port (LAN1)
LAN Port LED Indications
here are two LED next to the LAN port. Please refer to the table below for the LAN port LED
indications.
ACT/LINK LED
SPEED LED
LAN Port
English
8
Activity / Link LED
Speed LED
Status
Description
Status
Description
Of
Blinking
On
No Link
Data Activity
Link
Of
Orange
Green
10Mbps connection
100Mbps connection
1Gbps connection
E3C224D4I-14S
English
1.6 Block Diagram
9
Chapter 2 Installation
This is an extended mini ITX form factor (8.4" x 6.7'', 21.3 cm x 17 cm) motherboard.
Before you install the motherboard, study the coniguration of your chassis to ensure that
the motherboard its into it.
Make sure to unplug the power cord before installing or removing the motherboard. Failure
to do so may cause physical injuries to you and damages to motherboard components.
2.1 Screw Holes
Place screws into the holes indicated by circles to secure the motherboard to the chassis.
Do not over-tighten the screws! Doing so may damage the motherboard.
2.2 Pre-installation Precautions
Take note of the following precautions before you install motherboard components or
change any motherboard settings.
1. Unplug the power cord from the wall socket before touching any components.
2. To avoid damaging the motherboard’s components due to static electricity, NEVER
place your motherboard directly on the carpet or the like. Also remember to use a
grounded wrist strap or touch a safety grounded object before you handle the components.
3. Hold components by the edges and do not touch the ICs.
4. Whenever you uninstall any component, place it on a grounded anti-static pad or in
the bag that comes with the component.
5. When placing screws into the screw holes to secure the motherboard to the chassis,
please do not over-tighten the screws! Doing so may damage the motherboard.
Before you install or remove any component, ensure that the power is switched of or the
power cord is detached from the power supply. Failure to do so may cause severe damage to
the motherboard, peripherals, and/or components.
English
10
E3C224D4I-14S
2.3 Installing the CPU
1. Before you insert the 1150-Pin CPU into the socket, please check if the PnP cap is on the
socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not
force to insert the CPU into the socket if above situation is found. Otherwise, the CPU
will be seriously damaged.
2. Unplug all power cables before installing the CPU.
Illustrations in this User Manual are provided for reference only and may slightly difer
from actual product appearances.
1
A
B
3
English
2
11
4
5
6
English
Please save and replace the cover if the processor is removed. he cover must be placed if
you wish to return the motherboard for ater service.
12
E3C224D4I-14S
2.4 Installing the CPU Fan and Heatsink
2
English
CP
U_
FA
N
1
13
2.5 Installation of Memory Modules (DIMM)
his motherboard provides four 240-pin DDR3 (Double Data Rate 3) DIMM slots, and
supports Dual Channel Memory Technology.
1. For dual channel coniguration, you always need to install identical (the same brand,
speed, size and chip-type) DDR3 DIMM pairs.
2. It is unable to activate Dual Channel Memory Technology with only one or three memory
module installed.
3. It is not allowed to install a DDR or DDR2 memory module into a DDR3 slot; otherwise,
this motherboard and DIMM may be damaged.
Dual Channel Memory Coniguration
Priority
DDR3_A1
1
DDR3_A2
DDR3_B1
Populated
2
Populated
3
Populated
DDR3_B2
Populated
Populated
Populated
Populated
Populated
he DIMM only its in one correct orientation. It will cause permanent damage to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
English
14
E3C224D4I-14S
1
2
English
3
15
2.6 Expansion Slots (PCI and PCI Express Slots)
here is 1 PCI Express slot on this motherboard.
PCIE slot:
PCIE1 (PCIE 3.0 x8 slot) is used for PCI Express x8 lane width graphics cards.
Installing an expansion card
Step 1.
Step 5.
Before installing an expansion card, please make sure that the power
supply is switched of or the power cord is unplugged. Please read the
documentation of the expansion card and make necessary hardware
settings for the card before you start the installation.
Remove the system unit cover (if your motherboard is already installed
in a chassis).
Remove the bracket facing the slot that you intend to use. Keep the
screws for later use.
Align the card connector with the slot and press irmly until the card is
completely seated on the slot.
Fasten the card to the chassis with screws.
Step 6.
Replace the system cover.
Step 2.
Step 3.
Step 4.
English
16
E3C224D4I-14S
2.7 Jumper Setup
he illustration shows how jumpers are setup. When the jumper cap is placed on
the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper
is “Open”. he illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”
when a jumper cap is placed on these 2 pins.
ME Recovery Jumper
Default
ME Recovery Mode
English
(3-pin ME_RECOVERY1)
(see p.7, No. 25)
17
2.8 Onboard Headers and Connectors
Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these
headers and connectors. Placing jumper caps over the headers and connectors will cause
permanent damage to the motherboard.
PLED+
PLEDPWRBTN#
GND
System Panel Header
(9-pin PANEL1)
(see p.7, No. 6)
1
GND
RESET#
GND
HDLEDHDLED+
Con nec t t he power sw itch,
reset switch and system status
i nd ic ator on t he cha ssis to
this header according to the
pin assignments below. Note
the positive and negative pins
before connecting the cables.
PWRBTN (Power Switch):
Connect to the power switch on the chassis front panel. You may conigure the way to turn
of your system using the power switch.
RESET (Reset Switch):
Connect to the reset switch on the chassis front panel. Press the reset switch to restart the
computer if the computer freezes and fails to perform a normal restart.
PLED (System Power LED):
Connect to the power status indicator on the chassis front panel. he LED is on when the
system is operating. he LED is of when the system is in S4 sleep state or powered of (S5).
HDLED (Hard Drive Activity LED):
Connect to the hard drive activity LED on the chassis front panel. he LED is on when the
hard drive is reading or writing data.
he front panel design may difer by chassis. A front panel module mainly consists of power
switch, reset switch, power LED, hard drive activity LED, speaker and etc. When connecting your chassis front panel module to this header, make sure the wire assignments and the
pin assignments are matched correctly.
English
18
E3C224D4I-14S
GND
CASEOPEN
+5VSB
1
C
LED_PWR
LAN2_LINK
LAN1_LINK
LOCATORBTN#
LED_PWR
+3VSB
LOCATORLED1-
GND
I2C_4_DA TA#
B
LOCATORLED1+
NC
A
I2C_4_CLK #
Auxiliary Panel Header
(18-pin AUX PANEL_1)
(see p.7, No. 7)
his header supports multiple
functions on the front panel,
including the front panel SMB,
internet status indicator and
chassis intrusion pin.
D
A. Front panel SMBus connecting pin (6-1 pin FPSMB)
his header allows you to connect SMBus (System Management Bus) equipment. It can
be used for communication between peripheral equipment in the system, which has slower
transmission rates, and power management equipment.
B. Internet status indicator (2-pin LAN1_LED, LAN2_LED)
hese two 2-pin headers allow you to use the Gigabit internet indicator cable to connect
to the LAN status indicator. When this indicator lickers, it means that the internet is properly connected.
C. Chassis intrusion pin (2-pin CHASSIS)
his header is provided for host computer chassis with chassis intrusion detection designs.
In addition, it must also work with external detection equipment, such as a chassis intrusion detection sensor or a microswitch. When this function is activated, if any chassis
component movement occurs, the sensor will immediately detect it and send a signal to this
header, and the system will then record this chassis intrusion event. he default setting is
set to the CASEOPEN and GND pin; this function is of.
These two SATA2 connectors
support SATA data cables for
internal storage devices with
up to 3.0 Gb/s data transfer
rate.
English
SA TA _5
Serial ATA2 Connectors
(SATA_4)
(see p.7, No. 14)
(SATA_5)
(see p.7, No. 16)
SA TA _4
D. Locator LED (3-pin LOCATOR)
his header is for the locator switch and LED on the front panel.
19
USB_PWR
PP+
USB 2.0 Headers
(9-pin USB_3_4)
(see p.7, No. 9)
GND
DUMMY
1
GND
P+
PUSB_PWR
Besides two USB 2.0 ports on
the I/O panel, there are two
headers on this motherboard.
Each USB 2.0 header can
support two ports.
USB 2.0 Connector
(USB_5)
(see p.7, No. 11)
Vbus
USB 3.0 Header
(19-pin USB3_3_4)
(see p.7, No. 20)
Vbus
IntA_PB_SSRX-
IntA_PA_SSRX-
IntA_PB_SSRX+
GND
IntA_PA_SSRX+
IntA_PB_SSTX-
GND
IntA_PA_SSTX-
IntA_PB_SSTX+
IntA_PA_SSTX+
GND
IntA_PB_D-
GND
IntA_PA_D-
IntA_PB_D+
IntA_PA_D+
Dummy
Besides two default USB 3.0
ports on the I/O panel, there
is one USB 3.0 header on this
motherboard. This USB 3.0
header can support two USB
3.0 ports.
1
Chassis Speaker Header
(4-pin SPEAKER1)
(see p.7, No. 24)
CPU Fan Connector
(4-pin CPU_FAN1)
(see p.7, No. 3)
DUMMY SPEAKER
1
+5V
DUMMY
+12V
CPU_FAN_SPEED
GND
FAN_SPEED_CONTROL
Ple a se con nec t t he cha s si s
speaker to this header.
his motherboard provides
a 4-Pin CPU fan (Quiet Fan)
connector. If you plan to
connect a 3-Pin CPU fan,
please connect it to Pin 1-3.
*For more details, please refer to the
Cooler QVL list on the ASRock Rack
website.
English
Front Fan Connectors
(4-pin FRNT_FAN1)
(4-pin FRNT_FAN2)
(4-pin FRNT_FAN3)
(4-pin FRNT_FAN4)
(4-pin FRNT_FAN5)
(see p.7, No. 2, 4, 5, 17, 18)
20
GND
+12V
FAN_SPEED
FAN_SPEED_CONTROL
Please connect fan cables to the
fan connectors and match the
black wire to the ground pin.
All fans support Fan Control.
E3C224D4I-14S
ATX Power Connector
(24-pin ATXPWR1)
(see p.7, No. 1)
3V
1
13
-12V
GND
GND
PSON#
5V
GND
GND
5V
GND
GND
GND
PWROK_PS
N/A
5VSB
5V
12V
5V
12V
3V
ATX 12V Power
Connector
(4-pin ATX12V1)
(see p.7, No. 19)
3V
3V
This motherboard provides a
24-pin ATX power connector.
To use a 20-pin ATX power
supply, please plug it along Pin
1 and Pin 13.
5V
12
24
GND
12V
4
3
2
his motherboard provides
a 4-pin ATX 12V power
connector.
1
GND
TPM Header
(17-pin TPM1)
(see p.7, No. 8)
F_CLKRUN#
GND
+3VSB
SERIRQ#
S_PWRDWN#
LAD0_L
GND
LAD1_L
+3V
LAD2_L
LAD3_L
TPM_RST#
SMB_DATA_MAIN
SMB_CLK_MAIN
LFRAME#_L
GND
CK_33M_TPM
1
Serial General Purpose
Input/Output Header
(7-pin SGPIO_1)
(see p.7, No. 22)
SCLOCK
SLOAD
GND
This connector suppor ts
Tr u s t e d Pl a t f o r m M o d u l e
( T PM ) s y s t e m , w h i c h c a n
secu rely store keys, d ig ita l
certificates, passwords, and
data. A TPM system also helps
en ha nce net work sec u r it y,
protects digital identities, and
ensures platform integrity.
This header supports Serial
Li n k i nter face for onboa rd
SAS / SATA connections.
1
SDATAOUT
GND
1
+3VSB
GND
ALERT
SMBDATA
SMBCLK
PSU SMBus monitors t he
status of the power supply, fan
and system temperature.
English
PSU SMBus
(PSU_SMB1)
(see p.7, No. 12)
21
Non Maskable Interrupt
Button Header
(NMI_BTN1)
(see p.7, No. 27)
Intelligent Platform
Management Bus header
(4-pin IPMB_1)
(see p.7, No. 26)
Baseboard Management
Controller SMBus Headers
(5-pin BMC_SMB_1)
(5-pin BMC_SMB_2)
(see p.7, No. 10, 23)
English
22
GND
1
Please connect a NMI device
to this header
CONTROL
No connect
GND
IPMB_SCL
IPMB_SDA
BMC_SMB_PRESENT_1_N
Power
This 4-pin connector is used
to provide a cabled base-board
or front panel connection for
value added features and 3rdparty add-in cards, such as
Emergency Management cards,
that provide management
features using the IPMB.
his header is used for the SM
BUS devices.
BMC_SMBCLK7
GND
BMC_SMBDATA7
Mini-SAS Connectors
(SAS_0_3)
(SAS_4_7)
(see p.7, No. 15, 21)
hese two connectors are used
to connect the mini-SAS ports
on the backplanes.
Mini-SAS/SATA
Connector
(SATA_0_3)
(see p.7, No. 13)
This connector is used to
connect the SATA port on the
backplane.
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2.9 Driver Installation Guide
English
To install the drivers to your system, please insert the support CD to your optical
drive irst. hen, the drivers compatible to your system can be auto-detected and listed
on the support CD driver page. Please follow the order from top to bottom to install
those required drivers. herefore, the drivers you install can work properly.
23
2.10 Dual LAN and Teaming Operation Guide
Dual LAN with Teaming enabled on this motherboard allows two single
connections to act as one single connection for twice the transmission bandwidth,
making data transmission more efective and improving the quality of transmission
of distant images. Fault tolerance on the dual LAN network prevents network
downtime by transferring the workload from a failed port to a working port.
he speed of transmission is subject to the actual network environment or status even with
Teaming enabled.
Before setting up Teaming, please make sure whether your Switch (or Router)
supports Teaming (IEEE 802.3ad Link Aggregation). You can specify a preferred
adapter in Intel PROSet. Under normal conditions, the Primary adapter handles all
non-TCP/IP traic. he Secondary adapter will receive fallback traic if the primary
fails. If the Preferred Primary adapter fails, but is later restored to an active status,
control is automatically switched back to the Preferred Primary adapter.
Step 1
From Device Manager, open the properties of a team.
Step 2
Click the Settings tab.
Step 3
Click the Modify Team button.
Step 4
Select the adapter you want to be the primary adapter and click the Set Primary
button.
If you do not specify a preferred primary adapter, the sotware will choose an
adapter of the highest capability (model and speed) to act as the default primary. If
a failover occurs, another adapter becomes the primary. he adapter will, however,
rejoin the team as a non-primary.
English
24
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Chapter 3 UEFI Setup Utility
3.1 Introduction
his section explains how to use the UEFI SETUP UTILITY to conigure your system. he
UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI
SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the
Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY; otherwise, POST will
continue with its test routines.
If you wish to enter the UEFI SETUP UTILITY ater POST, restart the system by pressing
<Ctrl> + <Alt> + <Delete>, or by pressing the reset button on the system chassis. You may
also restart by turning the system of and then back on.
Because the UEFI sotware is constantly being updated, the following UEFI setup screens
and descriptions are for reference purpose only, and they may not exactly match what you
see on your screen.
3.1.1 UEFI Menu Bar
he top of the screen has a menu bar with the following selections:
Item
Description
Main
For setting system time/date information
Advanced
For advanced system conigurations
H/W Monitor
Displays current hardware status
Boot
For coniguring boot settings and boot priority
Security
For security settings
Event Logs
For event log coniguration
Server Mgmt
For managing the server
Save & Exit
Exit the current screen or the UEFI Setup Utility
English
Use < > key or < > key to choose among the selections on the menu bar, and
then press <Enter> to get into the sub screen. You can also use the mouse to click
your required item.
25
3.1.2 Navigation Keys
Please check the following table for the function description of each navigation key.
Navigation Key(s)
/
Moves cursor let or right to select Screens
/
Moves cursor up or down to select items
+ / -
English
26
Function Description
To change option for the selected items
<Tab>
Switch to next function
<Enter>
To bring up the selected screen
<PGUP>
Go to the previous page
<PGDN>
Go to the next page
<HOME>
Go to the top of the screen
<END>
Go to the bottom of the screen
<F1>
To display the General Help Screen
<F7>
Discard changes and exit the UEFI SETUP UTILITY
<F9>
Load optimal default values for all the settings
<F10>
Save changes and exit the UEFI SETUP UTILITY
<F12>
Print screen
<ESC>
Jump to the Exit Screen or exit the current screen
E3C224D4I-14S
3.2 Main Screen
English
Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the
system overview. he Main screen provides system overview information and allows you
to set the system time and date.
27
3.3 Advanced Screen
In this section, you may set the conigurations for the following items: CPU Coniguration
North Bridge Coniguration, South Bridge Coniguration, Storage Coniguration, Super
IO Coniguration, ACPI Coniguration, USB Coniguration, WHEA Coniguration, Intel
Server Platform Services, Serial Port Console Redirection, Voltage Control and Instant
Flash.
Setting wrong values in this section may cause the system to malfunction.
English
28
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3.3.1 CPU Coniguration
Intel Hyper Threading Technology
Intel Hyper hreading Technology allows multiple threads to run on each core, so that the
overall performance on threaded sotware is improved.
Active Processor Cores
Select the number of cores to enable in each processor package.
No-Execute Memory Protection
Processors with No-Execution Memory Protection Technology may prevent certain classes
of malicious bufer overlow attacks.
Intel Virtualization Technology
Intel Virtualization Technology allows a platform to run multiple operating systems
and applications in independent partitions, so that one computer system can function as
multiple virtual systems.
English
Hardware Prefetcher
Automatically prefetch data and code for the processor. Enable for better performance.
Adjacent Cache Line Prefetch
Automatically prefetch the subsequent cache line while retrieving the currently requested
29
cache line. Enable for better performance.
CPU AES
Use this to enable or disable CPU Advanced Encryption Standard instructions.
Intel SpeedStep Technology
Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch
between multiple frequencies and voltage points to enable power saving. he default value
is [Enabled]. Coniguration options: [Enabled] and [Disabled]. his item will be hidden if
the current CPU does not support Intel SpeedStep technology.
Please note that enabling this function may reduce CPU voltage and lead to system stability
or compatibility issues with some power supplies. Please set this item to [Disabled] if above
issues occur.
Intel Turbo Boost Technology
Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode
allows processor cores to run faster than marked frequency in speciic conditions. he default value is [Enabled].
Energy Performance
Use this item to conigure Energy Performance.
CPU C States Support
Enable CPU C States Support for power saving. It is recommended to keep C3, C6 and C7
all enabled for better power saving performance.
CPU C3 State Support
Enable C3 sleep state for lower power consumption.
CPU C6 State Support
Enable C6 deep sleep state for lower power consumption.
CPU C7 State Support
Enable C7 deep sleep state for lower power consumption.
Package C State Support
English
Enable CPU, PCIe, Memory, Graphics C State Support for power saving.
Intel TXT(LT) Support
Use this to enable or disable Intel Trusted Execution Technology.
30
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3.3.2 North Bridge Coniguration
Primary Graphics Adapter
If both AGP card and PCI Express graphics card are installed on the motherboard, you
may use this option to select PCI Express or Onboard as the primary graphics adapter.
Onboard VGA
Use this to enable or disable the Onboard VGA function. he default value is [Auto].
*his item is not available when the Primary Graphic Adapter is set to [Onboard].
DRAM Frequency
If [Auto] is selected, the motherboard will detect the memory module(s) inserted and
assigns appropriate frequency automatically. You may also select other value as operating
frequency: [DDR3-1066], [DDR3-1333] and [DDR3-1600].
VT-d
Use this item to enable/disable Intel(R) Virtualization Technology for Directed I/O. he
default value is [Enabled].
English
PCIE1 Link Speed
his allows you to select PCIE 1 Link Speed. he default value is [Auto].
31
3.3.3 South Bridge Coniguration
Onboard LAN1
his allows you to enable or disable the Onboard LAN 1 feature.
Onboard LAN2
his allows you to enable or disable the Onboard LAN 2 feature.
Restore on AC/Power Loss
his allows you to set the power state ater an unexpected AC/power loss. If [Power Of] is
selected, the AC/power remains of when the power recovers. If [Power On] is selected, the
AC/power resumes and the system starts to boot up when the power recovers.
English
32
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3.3.4 Storage Coniguration
SATA Controller(s)
Use this item to enable or disable the SATA Controller feature.
SATA Mode Selection
his item is for SATA3_0 to SATA3_5 ports. Use this to select SATA mode. Coniguration
options: [IDE], [AHCI] and [RAID]. he default value is [AHCI].
AHCI (Advanced Host Controller Interface) supports NCQ and other new features that will
improve SATA disk performance but IDE mode does not have these advantages.
SATA Aggressive Link Power Management
Use this item to conigure SATA Aggressive Link Power Management.
SATA RX Value
English
Use this to select a diferent value if the SATA port has HDD compatibility issue.
Hard Disk S.M.A.R.T.
Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting
Technology) feature. Coniguration options: [Disabled] and [Enabled].
33
LSI Controller
Use this item to enable or disable LSI controller. he default value is [Auto].
Bootable LSI Controller
Use this to enable or disable Onboard LSI Option ROM. If Option ROM is disabled, you
cannot use the SAS/SATA devices connected to the LSI controller as Boot Device.
3.3.5 Super IO Coniguration
Serial Port 1 Coniguration
Use this item to conigure the onboard serial port 1.
Select and enter the "Serial Port 1 Coniguration" and you will see the followings:
Serial Port
Use this item to enable or disable the onboard serial port.
Change Settings
Use this item to select an optimal setting for Super IO device.
English
SOL Coniguration
Use this item to conigrue parameters of SOL (Serial Over Lan).
Serial Port
Use this item to enable or disable the onboard serial port.
34
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3.3.6 ACPI Coniguration
ACPI HPET Table
Use this item to enable or disable ACPI HPET Table. he default value is [Enabled]. Please
set this option to [Enabled] if you plan to use this motherboard to submit Windows ®
certiication.
PS/2 Keyboard Power On
Use this item to enable or disable PS/2 keyboard to turn on the system from the powersot-of mode.
PCIE Devices Power On
Use this item to enable or disable PCIE devices to turn on the system from the power-sotof mode.
Ring-In Power On
English
Use this item to enable or disable Ring-In signals to turn on the system from the powersot-of mode.
RTC Alarm Power On
Use this item to enable or disable RTC (Real Time Clock) to power on the system.
35
3.3.7 USB Coniguration
USB Controller
Use this item to enable or disable the use of USB controller. he default value is [Enabled].
Intel USB 3.0 Mode
Use t his item to enable or disable t he use of Intel USB 3.0 mode. There are four
coniguration options: [Smart Auto], [Auto], [Disabled] and [Enabled]. he default value is
[Smart Auto].
Legacy USB Support
Use this option to select legacy support for USB devices. There are four configuration
options: [Enabled], [Auto], [Disabled] and [UEFI Setup Only]. he default value is [Enabled].
Please refer to below descriptions for the details of these four options:
English
Option
Description
Enabled
Auto
Disabled
Enables support for legacy USB.
Enables legacy support if USB devices are connected..
USB devices are not allowed to use under legacy OS and UEFI
setup when [Disabled] is selected. If you have USB compatibility
issues, it is recommended to select [Disabled] to enter OS.
SB devices are allowed to use only under UEFI setup and Windows
/ Linux OS.
UEFI Setup Only
36
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Legacy USB 3.0 Support
Use this option to enable or disable legacy support for USB 3.0 devices. he default value is
[Enabled].
3.3.8 WHEA Coniguration
WHEA Support
Use this option to enable or disable Windows Hardware Error Architecture. he default
English
value is [Enabled].
37
3.3.9 Intel Server Platform Services
Intel Server Platform Services
his item displays the information of the Intel Server Platform Services, such as SPS
version and ME FW(Firmware) state value.
English
38
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3.3.10 Serial Port Console Redirection
Console Redirection
Use this option to enable or disable Console Redirection. If this item is set to Enabled, you
can select a COM Port to be used for Console Redirection.
Console Redirection Settings
Use this option to conigure Console Redirection Settings, and specify how your computer
and the host computer to which you are connected exchange information.
Out-of-Band-Mgmt (Management) Port
Use this item to select the port to be used for out-of-band management. The options
include [COM1] and [SOL].
Terminal Type
Option
Description
VT100
VT100+
VT-UTF8
ANSI
ASCII character set
Extended VT100 that supports color and function keys
UTF8 encoding is used to map Unicode chars onto 1 or more bytes
Extended ASCII character set
English
Use this item to select the preferred terminal emulation type for out-of-band management.
It is recommended to select [VT-UTF8].
39
Bits Per Second
Use this item to select the serial port transmission speed. The speed used in the host
computer and the client computer must be the same. Long or noisy lines may require lower
transmission speed. he options include [9600], [19600], [57600] and [115200].
Flow Control
Use this item to set the f low control to prevent data loss from buffer overf low. When
sending data, if the receiving bufers are full, a "stop" signal can be sent to stop the data
low. Once the bufers are empty, a "start" signal can be sent to restart the low. Harware
low uses two wires to send start/stop signals. he options include [None], [Hardware RTS/
CTS], and [Sotware Xon/Xof].
Data Bits
Use this item to set the data transmission size. he options include [7] and [8] (Bits).
Parity
Use this item to select the parity bit. he options include [None], [Even], [Odd], [Mark] and
[Space].
Stop Bits
he item indicates the end of a serial data packet. he standard setting is [1] Stop Bit. Select
[2] Stop Bits for slower devices.
English
40
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3.3.11 Voltage Control
DRAM Voltage
Use this to select DRAM Voltage. he default value is [Auto].
PCH Voltage
Use this to select PCH Voltage. he default value is [Auto].
PCH 1.5 Voltage
English
I/O 1.5V Voltage. Use default settings for best performance.
41
3.3.12 Instant Flash
Instant Flash is a UEFI lash utility embedded in Flash ROM. his convenient UEFI
update tool allows you to update system UEFI without entering operating systems
irst like MS-DOS or Windows®. Just save the new UEFI ile to your USB lash drive,
loppy disk or hard drive and launch this tool, then you can update your UEFI only
in a few clicks without preparing an additional loppy diskette or other complicated lash utility. Please be noted that the USB lash drive or hard drive must use
FAT32/16/12 ile system. If you execute Instant Flash utility, the utility will show the
UEFI iles and their respective information. Select the proper UEFI ile to update
your UEFI, and reboot your system ater the UEFI update process is completed.
English
42
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3.4 H/W Monitor Screen (Hardware Health Event Monitoring)
In this section, it allows you to monitor the status of the hardware on your system, including the parameters of the CPU temperature, motherboard temperature, CPU fan speed,
chassis fan speed, and the critical voltage.
CPU Fan 1 Setting
his allows you to set the CPU fan 1’s speed. Coniguration options:
[Full On], [Manual] and [Automatic]. he default value is [Full On].
Tartget Fan Speed
his allows you to set the target fan speed. Coniguration options:
[Full On], [Manual] and [Automatic]. he default value is [Full On].
FRNT Fan 1 Setting
his allows you to set the front fan 1’s speed. Coniguration options:
[Full On], [Manual] and [Automatic]. he default value is [Full On].
FRNT Fan 2 Setting
English
his allows you to set the front fan 2’s speed. Coniguration options:
[Full On], [Manual] and [Automatic]. he default value is [Full On].
FRNT Fan 3 Setting
his allows you to set the front fan 3’s speed. Coniguration options:
43
[Full On], [Manual] and [Automatic]. he default value is [Full On].
FRNT Fan 4 Setting
his allows you to set the front fan 4’s speed. Coniguration options:
[Full On], [Manual] and [Automatic]. he default value is [Full On].
FRNT Fan 5 Setting
his allows you to set the front fan 5’s speed. Coniguration options:
[Full On], [Manual] and [Automatic]. he default value is [Full On].
Set Smart Fan Temp and Duty
Smart Fan Duty Control
Smart Fan Duty x (x means 1 to 11 stage)
his allows you to set duty cycle for each stage.
Smart Fan Temp Control
Smart Fan Temp x (x means 1 to 11 stage)
his allows you to set temperature for each stage.
Watch Dog Timer
his allows you to enable or disable the Watch Dog Timer. he default value is [Disabled].
Case Open Feature
his allows you to enable or disable the Case Open Feature. he default value is [Enabled].
English
44
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3.5 Boot Screen
In this section, it will display the available devices on your system for you to conigure the
boot settings and the boot priority.
Boot Option #1
Use this item to set the system boot order.
Boot From Onboard LAN
Use this item to enable or disable the Boot From Onboard LAN feature.
Setup Prompt Timeout
his shows the number of seconds to wait for setup activation key.
Bootup Num-Lock
English
If this item is set to [On], it will automatically activate the Numeric Lock function ater
boot-up.
Full Screen Logo
Use this item to enable or disable OEM Logo. he default value is [Enabled].
45
AddOn ROM Display
Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”
but you want to see the AddOn ROM information when the system boots, please select
[Enabled]. Coniguration options: [Enabled] and [Disabled]. he default value is [Enabled].
CSM Parameters
Use this option to conigure the parameters of OpROM execution, boot options ilter, etc.
CSM (Compatibility Support Module)
Enable to launch the Compatibility Support Module. Please do not disable unless you’re
running a WHCK test. If you are using Windows 8 64-bit and all of your devices support
UEFI, you may also disable CSM for faster boot speed.
Boot Option Filter
Use this option to control what devices system can boot to. Coniguration options: [UEFI
and Legacy], [Legacy only] and [UEFI only].
Launch Storage OpROM Policy
Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to
run those that support legacy option ROM only.
Launch Video OpROM Policy
Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to
run those that support legacy option ROM only.
English
46
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3.6 Security Screen
In this section, you may set or change the supervisor/user password for the system. For the
user password, you may also clear it.
Supervisor Password
Set or change the password for the administrator account. Only the administrator
has authority to change the settings in the UEFI Setup Utility. Leave it blank and
press enter to remove the password.
User Password
English
Set or change the password for the user account. Users are unable to change the
settings in the UEFI Setup Utility. Leave it blank and press enter to remove the
password.
47
3.7 Event Logs
Change Smbios Event Log Settings
his allows you to conigure the Smbios Event Log Settings.
When entering the item, you will see the followings:
Smbios Event Log
Use this item to enable or disable all features of the SMBIOS Event Logging during system
boot.
Erase Event Log
The options include [No], [Yes, Next reset] and [Yes, Every reset]. If Yes is selected, all
logged events will be erased.
When Log is Full
Use this item to choose options for reactions to a full Smbios Event Log. The options
include [Do Nothing] and [Erase Immediately].
MECI (Multiple Event Count Increment)
Use this item to enter the increment value for the multiple event counter. he valid range is
from 1 to 33.
English
METW (Multiple Event Time Window)
Use this item to specify the number of minutes which must pass between duplicate log
entries which utilize a multiple-event counter. he value ranges from 0 to 99 minutes.
48
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View Smbios Event Log
his allows you to view the Smbios Event Log records.
All values changed here do not take efect until computer is restarted.
3.8 Server Mgmt (Server Management)
System Event Log
Enter to conigure System Event Logging features during boot.
BMC Network Coniguration
Enter to conigure BMC Network parameters.
Coniguration Address Source
English
Select to conigure BMC network parameters statically or dynamically(by BIOS or BMC).
Coniguration options: [Unspeciied], [Static] and [Dynamic].
Unspeciied: BMC network parameters are conigured by BMC itself.
Static: Manually enter the IP Address, Subnet Mask and Gateway Address in the BIOS for
BMC LAN channel coniguration.
Dynamic: IP address, Subnet Mask and Gateway Address are automatically assigned by
49
the network's DHCP server.
To configure BMC network parameters using the BIOS setup, select either [Static] or
[Dynamic] option.
To conigure BMC network parameters using the BMC web interface, select [Unspeciied]
option.
When [Dynamic] or [Static] is selected, do NOT modify the BMC network settings on the
IPMI web page.
BMC Mac Backup Tool
Use this to restore BMC Mac from the backup.
he default login information for the IPMI web interface is:
Username: admin
Password: admin
English
50
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Please refer to the table below for the LAN interface mapping to check the MAC address
through either BIOS or Web interface.
BMC LAN Interface Mapping Table
I/O Panel
BIOS Menu
IPMI Web Page
LAN1 Port (NCSI)
Lan Channel 1
eth0
IPMI Port
Lan Channel 2
eth1
BIOS Menu
Server Mgmt
tab
IPMI Web Page
Coniguration
> Network
Settings
English
For more instructions on how to set up remote control environment and use the IPMI management platform, please refer to the IPMI Coniguration User Guide or go to the Support
website at: http://www.asrockrack.com/support/ipmi.asp
51
3.9 Exit Screen
Save Changes and Exit
When you select this option, the following message “Save coniguration changes and exit
setup?” will pop-out. Select [Yes] to save the changes and exit the UEFI SETUP UTILITY.
Discard Changes and Exit
When you select this option, the following message “Discard changes and exit setup?” will
pop-out. Select [Yes] to exit the UEFI SETUP UTILITY without saving any changes.
Discard Changes
When you select this option, the following message “Discard changes?” will pop-out.
Select [Yes] to discard all changes.
Load UEFI Defaults
Load UEFI default values for all the setup questions. F9 key can be used for this operation.
English
52
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Chapter 4 Software Support
4.1 Install Operating System
his motherboard supports various Microsot® Windows® Server 2008 R2 SP1 (64 bit)
/ 2012 (64 bit) / 2012 R2 (64 bit) / Linux compliant. Because motherboard settings and
hardware options vary, use the setup procedures in this chapter for general reference
only. Refer to your OS documentation for more information.
*Please download the LSI SAS Floppy Image driver from the ASRock Rack’s website (www.asrockrack.com)
to your USB drive or simply install the LSI SAS driver from the Support CD while installing OS in SAS RAID
mode.
4.2 Support CD Information
he Support CD that came with the motherboard contains necessary drivers and useful
utilities that enhance the motherboard’s features.
4.2.1 Running The Support CD
To begin using the support CD, insert the CD into your CD-ROM drive. The CD
automatically displays the Main Menu if “AUTORUN” is enabled in your computer. If the
Main Menu does not appear automatically, locate and double click on the ile “ASSETUP.
EXE” from the BIN folder in the Support CD to display the menu.
4.2.2 Drivers Menu
The Drivers Menu shows the available device’s drivers if the system detects installed
devices. Please install the necessary drivers to activate the devices.
4.2.3 Utilities Menu
he Utilities Menu shows the application sotwares that the motherboard supports. Click
on a speciic item then follow the installation wizard to install it.
4.2.4 Contact Information
English
If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to
visit ASRock Rack’s website at http://www.asrockrack.com; or you may contact your dealer
for further information.
53
Chapter 5 Troubleshooting
5.1 Troubleshooting Procedures
Follow the procedures below to troubleshoot your system.
Always unplug the power cord before adding, removing or changing any hardware components. Failure to do so may cause physical injuries to you and damages to motherboard
components.
1. Disconnect the power cable and check whether the PWR LED is of.
2. Unplug all cables, connectors and remove all add-on cards from the motherboard.
Make sure that the jumpers are set to default settings.
3. Conirm that there are no short circuits between the motherboard and the chassis.
4. Install a CPU and fan on the motherboard, then connect the chassis speaker and power
LED.
If there is no power...
1.
2.
3.
4.
Conirm that there are no short circuits between the motherboard and the chassis.
Make sure that the jumpers are set to default settings.
Check the settings of the 115V/230V switch on the power supply.
Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it
does not.
If there is no video...
1. Try replugging the monitor cables and power cord.
2. Check for memory errors.
If there are memory errors...
English
1. Verify that the DIMM modules are properly seated in the slots.
2. Use recommended DDR3 1600/1333/1066 ECC DIMMs.
3. If you have installed more than one DIMM modules, they should be identical with the
same brand, speed, size and chip-type.
4. Try inserting diferent DIMM modules into diferent slots to identify faulty ones.
5. Check the settings of the 115V/230V switch on the power supply.
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Unable to save system setup conigurations...
1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it
does not.
2. Conirm whether your power supply provides adaquate and stable power.
Other problem...
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1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:
http://www.asrockrack.com/support/
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5.2 Technical Support Procedures
If you have tried the troubleshooting procedures mentioned above and the problems
are still unsolved, please contact ASRock Rack’s technical support with the following
information:
1.
2.
3.
4.
Your contact information
Model name, BIOS version and problem type.
System coniguration.
Problem description.
You may contact ASRock Rack’s technical support at:
http://www.asrockrack.com/support/tsd.asp
5.3 Returning Merchandise for Service
For warranty service, the receipt or a copy of your invoice marked with the date of
purchase is required. By calling your vendor or going to our RMA website (http://event.
asrockrack.com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA)
number.
The RMA number should be displayed on the outside of the shipping carton which is
mailed prepaid or hand-carried when you return the motherboard to the manufacturer.
Shipping and handling charges will be applied for all orders that must be mailed when
service is complete.
This warranty does not cover damages incurred in shipping or from failure due to
alteration, misuse, abuse or improper maintenance of products.
Contact your distributor irst for any product related problems during the warranty period.
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Chapter 6: Net Framework Installation Guide
To let Intel® RSTe works properly, it is required to install Net Framework. Please follow the
steps below to enable “.Net Framework” feature on Microsot® Windows® Server 2008 R2.
6.1 Installing .Net Framework 3.5.1 (For Server 2008 R2)
1. Double-click the Server Manager icon in the Windows system tray.
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2. Click Add Features in the right hand pane.
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3. Check the box next to .Net Framework 3.5.1 and then click Next.
4. Click Next to continue.
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5. Click Install to start installing .Net Framework 3.5.1.
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6. Ater the installation completes, click Close.
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