Imaging at Work
TM
Toshiba eSTUDIO 810
with GL-1020 Controller
PROS
•
•
•
•
•
•
TopAccess delivers high
functionality with easy to use
network management.
TopAcessComposer
provides flexible web-based
document management.
Aggressive entry level
pricing for digital copier.
Well designed, icon based
printer driver.
Extensive finishing options
plus auto booklet-maker.
Post Process Interposer &
ability to use 6 different
paper sources in one
document.
Copy - Print - Scan - Fax
Product Overview
CONS
•
•
•
•
GL-1020 controller is
relatively expensive when
compared to some rivals.
1,000 sheet paper limit for
online ledger/A3 paper
supply (mainly affects users
of the booklet maker).
High bandwidth use on basic
word processing documents.
Could not recognize collation
command in standard office
printing applications.
www.BERTL.com
www.BERTL.com
tel.tel.732-761-2311
732-761-2311
fax.fax.
732-761-2312
732-761-2312
info@BERTL.com
info@BERTL.com
The Toshiba eSTUDIO 810 is an 81ppm digital copier which
converts into a network printer with extended scan-to-email and
other scanning capabilities.
Digital copying includes 5 next-job, copy reservation memories.
Paper supplies are spread across 3 main trays (plus a bypass) but,
with the addition of a large capacity paper feeder and post process
interposer, the total paper capacity reaches 7,600 sheets via 6
different sources.
The Toshiba eSTUDIO 810 is built for the mid-to-high speed and
mid-to-high volume market. Typical users will include both heavy
duty, networked, corporate offices and some mid-range pay-forprint environments. The device can be configured with either
Toshiba’s own GL-1020 controller (the subject of this report) or a
‘built for Toshiba’ EFI controller (separate report in imaging at
Work).
Copyright
Copyright
©©
2002
2002
Business
Business
Equipment
Equipment
Research
Research
and
and
Test
Test
Laboratory
Laboratory
Ltd.
Ltd.
3-Jan-03
3-Jan-03
All All
Rights
Rights
Reserved.
Reserved.
The
The
license
license
under
under
which
which
thisthis
document
document
is made
is made
available
available
and
and
applicable
applicable
lawlaw
prohibit
prohibit
anyany
reproduction
reproduction
or or
further
further
transmission
transmission
of any
of any
portion
portion
of this
of this
document.
document.
This
This
document
document
may
may
only
only
bebe
viewed
viewed
electronically
electronically
through
through
thethe
BERTL.com
BERTL.com
website
website
and
and
may
may
notnot
bebe
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stored
in electronic
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or or
hard
hard
copy
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format.
format.
Any
Any
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of trademarks
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is strictly
is strictly
prohibited.
prohibited.
BERTL
BERTL
accepts
accepts
nono
responsibility
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forfor
anyany
inaccuracies
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or or
omissions
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contained
contained
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document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Product Dynamics
This LabCheck report covers the Toshiba
e-STUDIO 810 configured with the GL-1020
controller which was designed and built by
Toshiba. BERTL has also published a
LabCheck Report on the e-STUDIO 810
configured with the Fiery manufactured GA1140 print controller. If you are considering
purchasing the Toshiba e-Studio you should
make sure you obtain the correct LabCheck
Report because price, performance and
functionality differs considerably from one
controller to the other.
Toshiba’s GL-1020 controller is the
successor to Toshiba’s earlier SC-2 external
controller, which introduced users to
Toshiba’s icon based, user friendly network
scanning solution. BERTL was pleased to
find that the level of functionality, which had
been limited at times on the previous SC-2
controller, has been improved significantly on
the new GL-1020 controller.
The Toshiba e-STUDIO 810 itself is a
‘ground up,’ newly designed system.
There have been numerous improvements
over previous Toshiba 80ppm digital
devices. These include:
•
•
•
•
•
The addition of 5 next copy job
reservation memories (earlier units had
none)
115Lb/209gsm paper weight handling
through all main paper trays (previous
models could only handle 22Lb/80gsm
stock through main trays)
High 7,500 maximum paper capacity
(previous units had 5,500 maximum
capacity)
Substantial upgrading of the printer
driver’s ability to control where individual
pages of a document print from (for
example.: you can choose the paper
source for each page of a document)
Web-based document management and
editing utility within Top Access
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
•
•
•
Higher powered print processors and
higher standard RAM for improved print
productivity
100-sheet automatic document feeder
(previous models were restricted to 60
sheet capacity)
Post Process Inserter (allowing
preprinted stock to be added to
documents after the fusing process).
Network Connectivity / Controller
Strategy: Toshiba offers the e-STUDIO 810
with a choice of two network connections/
print controllers (1) Toshiba’s GL-1020 or (2)
Fiery’s GA-1140. As stated earlier,
there is significant
difference between the two
controllers. This LabCheck
report covers the Toshiba
e-STUDIO 810 configured
with Toshiba’s own GL1020, the other LabCheck
Report on the GA-1140
controller can be accessed
at www.BERTL.com.
Testing the
Toshiba e-STUDIO
550 & 810
The GL-1020 controller is designed by
Toshiba. The GL-1020 takes much of its
design backbone from the previous Toshiba
print processor, the SC-2.
Toshiba has built on the platform of SC-2
and added a range of new features which
now places this controller among the
most versatile in its market :
1.
2.
3.
4.
Increased processor power and RAM
Scan to FTP capability
Scan to iFax capability
Ad hoc e-mail address entry capability
from the copier control panel
5. Top Access Composer (which provides
document management and editing
capability).
Page Number 1
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Product Dynamics
While the Toshiba e-STUDIO 810's GL-1020
controller is more expensive than the Fiery
GA-1140 alternative it should be
remembered that it ships with PCL,
PostScript 3 a large 20GB hard drive and
network scanning within the base price.
In contrast, by the time PostScript, the hard
drive and network scanning have been
added to the Fiery controller, the price of the
GA-1140 exceeds that of Toshiba’s GL-1020
controller.
Paper Supply: The Toshiba e-STUDIO 810
ships with 3,600 sheets of on-line paper
capacity, which is adequate for most offices
but not as high as some of its competitors.
However, when fully configured, the paper
capacity increases to a total of 7,600 sheets
which is higher than some units currently on
offer, although not the highest in its class.
There is an optional 4,000-sheet Large
Capacity Feeder, which departs from the
older Toshiba models in being side-mounted
and front loading. As a further improvement,
the new Toshiba e-STUDIO 810 supports
115lb/209gsm from all paper sources with
tab printing/copying and sheet insertion;
‘Post Process’ insertion is also possible.
Post Process insertion allows the user to add
extra pages to a document from a paper
source position on the external/output side of
the fuser unit.
For example, a front cover which has been
printed on a color laser printer can be added
to the document via the Post Process
Inserter, bypassing the hot fuser unit which
could otherwise damage the color cover.
In addition to feeding paper for the
documents produced on the Toshiba eSTUDIO 810, the post process inserter can
be used as an off-line finisher (i.e. feed
ledger/A3 printed work through the finisher
as documents or saddle-stitched folded
magazine- style booklets).
The combination of
heavier paper
types and post
processor insertion
makes the Toshiba
e-STUDIO 810 one
of the ‘best in
class’ for paper
weight/substrate
capabilities.
The standard unit
has a bypass tray,
two 500-sheet
universal paper
drawers, and a 2500
sheet, letter/A4 sheet tandem feed (1250
sheets per side). The tandem tray is a single
drawer with two internal sides that take
paper.
When the right hand supply has been
depleted, the left hand stack of paper is
pushed over to the right and printing
continues. This gives a large paper supply in
one drawer, but is not as flexible as some
other units. If the two paper holders were in
separate drawers, like some alternative
machines, you could have a different paper
stock in both drawers and/or could refill
paper supplies more simply while the device
was running.
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
Full Paper Supply
is 7,600 sheets
(1,000 sheets
ledger / A3)
Toshiba’s tandem drawer
Page Number 2
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Product Dynamics
Because Toshiba offers a fairly powerful
booklet making finisher option, we would like
to see more on-line ledger/A3 paper supplies
than the two 500-sheet universal drawers
and 100-sheet bypass provide. However, for
most purposes the combined 1,100 sheets
ledger/A3 will suffice. It may be a limitation
in print shops, or offices that want to make a
lot of booklets (the maximum online booklets
produced without a paper refill could be
limited to 73, which is lower than some
competing units).
Document Feeder: There is a
600x600dpi,100-sheet reversing automatic
document feeder (RADF) which passes the
original over a fixed scanner (similar to the
e-Studio 35 and 45). Toshiba has stuck to a
traditional ‘one side at a time’ scanning
system, rather than adopting a single-pass
scanner with two scan heads that pass over
the top and bottom of originals at the same
time.
Toshiba’s document feeder does not allow
as wide a choice of original types as a
single-pass scanner, but the duplex copy
speeds were faster than other copiers, which
may put it on equal footing with a singlepass, dual head copy scanner. Toshiba says
it has re-engineered the document feeder to
dramatically improve the accuracy of its
deviation tolerances.
Scanning systems on modern copiers are
increasingly used in document management
systems, where OCR-based applications
regularly scan and read forms and other
standard documents that require
respondents to fill in boxes. If the
registration of the scanner is slightly out, the
OCR may not correctly read and place the
data into the appropriate slots on the
computer system. Even if the scanner is
only used for text OCR conversion, any
minor skew in the original during document
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
feeding/scanning can result in a document
that is harder (or impossible) for the OCR
software to convert. A nice touch, is that the
Toshiba e-STUDIO 810's document feeder
outputs ledger/A3 and letter/A4
TECHNICAL IMPROVEMENTS
originals to separate trays.
Finishing Options: Chargeable
extras include a multi-position
stapler finisher and folding,
saddle stitch capability (automatic
booklet maker) plus a hole
punch (capable of 2-and-3-hole
or 2-and-4-hole punching,
depending on which country you
are in). There is also the new
optional post process inserter,
which fits before the hole punch
to act as an additional paper
source for insert or cover sheets.
Stapling of up to 50 sheets is
currently possible; this is on par
with many competing devices,
but 100-sheet stapling is now
available on some competing
units. Toshiba tells us that a 100
sheet staple finisher with booklet
maker will be available in the first
quarter of 2003.
Toshiba use what they call ‘IH fusing’ technology
to provide a fast warm up time, especially when
recovering from energy save mode. Toshiba claim
that it is ‘typically 160 seconds to first copy / print
from cold’.
The IH system is similar to that used in the eStudio 35 and the e-Studio 45 and is said to be
more energy efficient than other types of heat
based fusing systems. For example, Toshiba
quote that energy conversion in the Toshiba eSTUDIO 810's IH system is typically around 90%
of a Halogen system, (which, at best, can manage
65-70%).
An improvement to earlier Toshiba copier designs
is the introduction of a 3 part coil. This is meant to
deliver better temperature control, in particular at
the ends of roller, which have a tendency to retain
heat outside the range of the paper passing
through.
The cleaning system of the fuser is further
enhanced by using a web cleaner rather than
traditional silicon and felt cleaner rollers.
The result is a fusing system that is claimed to
have improved reliability and energy efficiency,
resulting in the extended PM cycles, up to 500K.
Design: The Toshiba e-STUDIO Toshiba also incorporated a series of quality
control sensors, in the print system,
that
810 uses bulk toner (which is
loaded by the operator) while the continually measure the surface potential of the
in terms of photoconductive ability, drum
system remains service engineer- drum
temperature and humidity.
dependant for other
The toner delivery systems and charging systems
maintenance. Toshiba supports
adjust during operation to maintain optimum
print or copy volumes of up to
conditions.
500,000 impressions a month,
which is possible via a
photoconductor/imaging system that Toshiba
estimates lasts 500,000 pages between
replacement/ preventative maintenance.
Page Number 3
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Product Dynamics
Page Coverage/Pixel Counter: Newly
featured in Toshiba’s 55-81ppm devices is a
pixel counter which Toshiba claims enables
the machine to calculate and store the
average toner page coverage for both print
and copy documents. This figure is based on
the average page size and figures related to
the laser diode write times. Our advice is to
treat the pixel counter as a general guide
only. While it can provide users with a rough
feel of the types of documents that are being
printed, it was not accurate enough to be
used in true cost calculation or for contracting
purposes.
The reason for this is that like most pixel
counters, the image data that is being
calculated is based upon the ELECTRONIC
IMAGE (ie: the data that is being sent to the
print engine) and NOT THE FINAL PRINTED
PAGE. Scientific tests have established that
an electronic document (i.e pixel counted)
that measures, let’s say, 5.34% page
coverage (by Pixel counting), when it actually
becomes a “printed” document could have a
true final “toner on paper” coverage of 7.5%
to 18%.
So, what changes 5.34% “electronically
calculated pixel coverage” to 18% true
“toner on printed page coverage”?
For a start there is the toner: Different
toner has varying electronic charge
properties and particle sizes. Tests have
found that using third party toner can result in
higher page coverage on standard identical
test patterns, which in turn can lead to lower
life per toner cartridge.
Then there is the photoconductor itself:
As the photoconductor ages, its electrical
charge properties change, and this affects
toner usage.
Next you have atmospheric conditions:
Some offices will have lower page coverage
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
and higher toner yields simply because of
their relative humidity and temperature. In
contrast some offices may have lower
coverage on the same device, even if using
the identical consumables and parts,
because of atmospheric conditions.
Putting Toshiba’s pixel counting to the test,
BERTL took a certified 11.3% coverage test
original (containing mixed text and various
graphic elements). The test original was
copied multiple times on the Toshiba eSTUDIO 810 and the average page coverage
measured on the device was obtained from
its control panel.
According to the Toshiba e-STUDIO 810
the page coverage was 9%. In reality,
BERTL’s original had 25% heavier page
coverage than the estimate from the Toshiba
e-STUDIO 810. This means that there could
be a fairly wide margin of error between
‘electronic pixel counted page coverage” and
the actual amount of “toner page coverage”
on the “printed” page.
The accuracy may be even less reliable if
third party (ie: not Toshiba manufactured)
toner is used. This will only really affect
people who are contracting to purchase (or
supply), either the equipment or a service
contract, in reliance upon the estimated toner
coverage from Toshiba’s pixel counter / page
coverage calculator. Ultimately, several
other manufacturers use similar pixel based
toner coverage / usage estimating systems
and they all have similar limitations.
Disabled Persons Usage / Section 508
Compliance (USA): To assist users with
disabilities, Toshiba has angled the control
panel and placed large keys in logical groups
all with a concave surface, some also have a
back light. There is also a Quick Tab with the
most used features shown in reverse plus
large font sizes to aid the visually impaired.
Page Number 4
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Scan
The largest differentiator between the two
Toshiba controllers is in the area of network
scanning-- currently a key area in the battle
for digital copier market share. The Fiery GA1140 controller comes with no network
scanning in its base price, requiring the user
to first purchase a costly hard drive and
scanner accelerator card upgrade. Having
purchased this, we found the scanning lacks
sophistication and user friendliness.
However, this could not be said of the
network scanning which comes as standard
on the Toshiba designed GL-1020 controller.
Much of the look and feel of the network
scanning is identical to that offered on the
original SC-2 controller, which was one of the
most user friendly scanning solution
available. Many IT managers have told
BERTL that they want to increase network
scanning in the office as a means to: Share
information better, Cut down on hard copy
storage requirements Make the office more
productive by providing access to documents
quickly and easily.
One of the most important aspects to the
successful implementation of a network
scanning policy within a company is the
acceptance of the solution by the general
staff. A highly sophisticated scanning solution
may offer massive functionality, but if staff
find it too complicated to use, it is wasted
money. Toshiba’s GL-1020 controller
network scanning solution is certainly not the
most sophisticated in the market, but, it has
been designed to make the process as
simple as possible, even for the less ITliterate office user. A good use of icons and
graphics makes the scanning interface at the
copier easy to navigate, while the template
system allows users to create their own filing
system easily.
The GL-1020 controller is capable of sending
documents directly to: Network File
Locations, E-mail Addresses, I-Fax Devices,
FTP Locations, Twain Compliant Software
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
packages and TopAccessComposer
Toshiba’s web-based document
management program).
Like most other scanning solutions now on
the market, the Toshiba scanning solution
works on a template system which is set up
from the desktop. Users select the template
they wish to use (for example: scan to an email address or scan to a particular network
folder) then put the documents in the
document feeder and press scan. The
selected template tells the copier the
scanning and paper settings for the
document(s). Once the job has been
scanned, the template then tells the GL-1020
controller what to do with it.
Toshiba has incorporated two template types
within the GL-1020 unit.
Public Templates: These are set up by the
administrator, have optional password
protection and can be used by anyone in the
office. These might be used for general filing
of office post, sending standard e-mails, or
for scanning images to software packages. A
maximum of 60 public folder templates can
be set up by the administrator. The
administrator also has the capability to set up
a standard public template and send it across
the network to multiple GL-1020 servers,
saving time.
Private Templates: These are set up by end
users and can be PIN-protected to prevent
other users from accessing them. There are
a total of 200 groups per GL-1020 controller,
and each group can hold a maximum of 60
templates. This allows every individual in a
company to have his or her own group and
series of templates for private use. To access
private templates, users type in their
individual group number, and their pin code,
and then scroll through their template list until
they find the one they wish to use. So for
example, users could set up their own
template for their mail, order forms,
commission claim forms etc.
Page Number 5
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Scan
Private Template
creation screen
Setting Up a Template: Department,
public and private templates are created
using Toshiba’s browser based ‘Top
Access.’
Department and public templates can only
be created by a user with the administrator
password at the TopAccess Login. Private
templates can be created by any user
around the network.
To create a private template we:
1. chose the group we wished to set up
the template in;
2. selected a spare template location
between 1-60;
3. clicked the icon which represented the
type of template we wanted to create;
4. added the two caption names
which would show up next to the
picture at the copier control panel.
We could also add further details which
could be used as a reference when
looking through templates in the future.
Having set up the name of the template
we then set up the settings for the
scanner -- including duplex or simplex
scans, rotation of the pages, type of
document text, text/photo or photo,
resolution level, paper size and
exposure details. These details are used
by the copier scanner to create an
image.
Page Number 6
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Scan
The next step was to tell the GL-1020
controller what to do with the images when
they arrived. To do this we chose one of six
options which Toshiba calls ‘Agents’.
Scan to Twain routes scanned images to a
folder accessible to any software application
using twain image protocol.
Scan to File routes scanned images to a
particular network location including the
(default) GL1020 20GB hard drive. We had
to choose two settings:
•
•
File format: (TIFF, MultiPage TIFF or
PDF).
Destination: Either a file within GL-1020
itself or a specific network folder. The
administrator can restrict the number of
people able to send scanned images to
network folders reducing network space
if this is a concern.
Scan to E-Mail routes scanned images to an
e-mail address. We had to set seven
settings:
From: Our e-mail address
Return e-mail address: The e-mail address
to which replies would be sent
To: The e-mail address of the receiver
Subject: A general note informing the user
the content of the e-mail
Body Text: More information on the
document and action instructions
File Format: TIFF, MultiPage TIFF or PDF
Message Fragmentation: Provides the option
to divide a large document into manageable
pieces so they can go through e-mail
systems with bandwidth limitations
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
In addition to providing pre-designated scan
to e-mail templates we could also add an ad
hoc e-mail address using the keypad on the
touch screen. A major advantage Toshiba’s
adhoc scan to e-mail has over many of its
competitors is the LDAP integration of the ad
hoc function. This means that the user is able
to retrieve addresses directly from a centrally
managed corporate contact database. While
there is no capability to add cc and bcc
addresses to the e-mail, the user can add a
subject line, message and name the file. This
is important in the modern age where virus
attacks through e-mail is commonplace.
Unknown e-mail addresses with no message
will be discarded.
Scan to FTP routes
files directly to FTP
folders. The screen
shot opposite
illustrates the setting
required to set up this
template type. Scan
to FTP was not
available on the
original SC-2
scanning option. We
see this as a major
benefit over the
previous system for
users wishing to store
documents in web
based systems.
Creating and FTP
templatte
Scan to I-Fax routes
messages directly to
internet fax-enabled device. We had to set 7
settings: the same as listed above under
scan to e-mail. Scan to I-Fax was not
available on the original SC-2 scanning
option.
Scan to TopAccessComposer routes files
to folders within Toshiba’s web based
document management utility,
TopAccessComposer. More on this later in
this report.
Page Number 7
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Scan
Choosing the scanning option from the
copier control panel was a simple, userfriendly process. At the copier control
panel, the user simply presses the printer/
network button, selects ‘scan’ and a window
appears on the control panel with the option
of using a public or private template. Public
templates could be viewed six at a time and
we could scroll down the list to view other
templates. Each template
is shown with the picture
and two caption names
on the screen. User
simply choose the
template they wish to use,
place the documents in
the document feeder or
on the platen, and press
the Scan button again to
scan the documents.
Selecting a template
from the copier
control panel.
To access private
templates, the user
selects his or her own
group number, and adds
the private four figure PIN
number to gain access to
the template list. The
templates are again
shown in groups of six, in
picture and caption
format. From the copier control panel the
user can change the scanning setting
defaults to set the templates that are being
created, like duplex or simplex, rotation, type
of document, exposure, resolution and paper
size. ‘Agent’ settings can not be changed at
the copier control panel because these are
controls utilized by the GL-1020 controller.
To change the file format, destination, etc,
the user must go to TopAccess and then edit
the template from the desktop.
Page Number 8
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
TopAccessComposer
TopAccessComposer
template creation
Besides additional scanning destination
options, Toshiba has also included a webbased document management utility called
TopAccessComposer. TopAccessComposer
effectively ties together the scanning and
printing functions of the GL-1020, allowing
users to manage a mix of hard copy and
electronic documents. TopAccessComposer
operates using a folder system which is
stored at the large 20GB hard drive on the
GL-1020 controller.
There are three types of folder:
Department: Only administrators can store
and amend documents, but anyone in the
office can use them to print and combine with
other documents
Public: All users have read and write
functionality
Private: Can be restricted to registered users
only, and protected by PIN codes for secure
access.
Documents can be stored to a folder in
one of two ways :
•
•
Electronic files can be transferred by
using the TopAccessComposer delivery
option in the print driver
Hard copy files can be transferred by
using a ’Scan to TopAccessComposer’
template
Having stored the file/s within a folder, users
can view each document as a series of
thumbnail images, or zoom out to full page
size if further examination of the page is
required.
In its most basic format,
TopAccessComposer provides a flexible print
on demand function for network users,
allowing them to store commonly used
documents at the device, ready for reprinting
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whenever needed without the bandwidth
incurred when print jobs are sent over the
network.
Folder tree in
TopAccessComposer
Although some manufacturers now offer
some form of print on demand accessible
from the desktop,
TopAccessComposer goes several steps
further in terms of the functionality available
to the user.
Page Number 9
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Layout and
Finishing
TopAccessComposer
Editing of pages within documents:
TopAccessComposer allow users to
delete and replace pages within
documents. This is a useful function in
an environment where documents
become out of date quickly. For
example, a personnel department could
keep company training manuals in a
public folder at the device, ready to
reprint whenever required without
having to send the entire document
back over the network. When a contact
page changes, rather than having to
resend the entire document back to the
folder and delete the old document, the
user can just send the new page to the
folder, delete the out of date page from
the manual, and insert the new page in
its place.
Combining multiple documents into a
single finished print job: Users can
combine multiple documents stored within a
folder into a single document ready for
printing. This means that the user is able to
combine electronic documents created in
multiple applications using the printer driver
delivery mode, plus insert hard copy scanned
pages directly from the document scanner at
the copier.
Tab Insertion: We liked the innovative tab
insertion feature that Toshiba included within
TopAccessComposer. Tabs can be created
on the fly and inserted within the document.
Tab creation is a process that is commonly
fraught with problems, and costly when the
process goes wrong. It is easy to get a page
position wrong when trying to build in tab
positions from the printer driver or copy
control panel. They also commonly have to
be preprinted, which involves more time and
effort.
Using TopAccessComposer tab insertion, the
user can see a thumbnail of each page on
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the same
screen, making
it much easier
to get page
numbering
right.
Having created
the final
document, a
user can
decide whether
to send to print or send to e-mail. The file
format used for e-mail sending is restricted to
TIFF. BERTL would have liked to have seen
PDF format as well. When questioned about
the lack of PDF format, Toshiba advised that
the decision had been made to select TIFF
due to its universal viewing capability, and
due to the added ability to send the file to
iFAX devices, which would only be able to
handle TIFF format documents.
Tab insertion
TopAccessComposer does allow users to
save documents as PDF files which can then
be sent via standard e-mail systems.
Page Number 10
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Print
The Toshiba e-STUDIO 810 can be
upgraded to a network printer with the
optional embedded GL-1020 print
controller.
simplex to duplex output. During the network
load test, a series of simplex and duplex
print files (combining color and mono files
from multiple applications) are sent to print.
The Network Load Test examines how well
the processor is able to cope with
transitioning between different print job
types. Most printers slow considerably when
asked to perform this test.
Base print controller specifications are:
• 566Mhz Processor
• 256MB RAM (no further expansion)
• 20GB hard drive
• PCL5e, PCL6 and
PostScript 3 printing
Printer Productivity
• Network scanning
• 10/100BaseT Ethernet Print Job / Test
Duplex or
connectivity
Simplex
Time taken to complete job
(s) in seconds
Speed as PPM
Bandwidth
Used
Connection to the Toshiba 35 page Word
e-STUDIO 810 via a direct
100BaseT TCP/IP
35 page Word
connection in Windows XP.
Simplex
49.44 seconds
42.48 ppm
0.99 MB
Duplex
53.78 seconds
39.05 ppm
0.99 MB
Some of the installation
could be improved. For
example, when you place
the Toshiba CD into your
computer it automatically
runs an installation which,
unless you choose to
install only required
components, installs Agfa
fonts onto your computer.
At the end of the
installation it forced the
client computer to close
and reboot; this was both
time consuming and
unwanted.
5 sets of 6 page
Word Perfect
document
Duplex
41.06 seconds
43.84 ppm
347 MB
10 page Acrobat
Simplex
23.41 seconds
25.63 ppm
3.26 MB
15 page PowerPoint
Simplex
49.75 seconds
18.09 ppm
2.01 MB
10 page Access
Simplex
17.59 seconds
34.11 ppm
377 KB
Netload Load Test (9
print jobs sent in
rapid sequence to
simulate network
traffic. Jobs mixed 15 pages in Word,
Word Perfect and
Acrobat)
Mixed simplex
and duplex
99.34 seconds
18.12 ppm
4.81 MB
The Toshiba performed
below average across a
wide range of print tests, falling behind the
productivity achieved by a 75ppm conpetitor.
Duplex productivity was at a high level, with
productivity only dropping by 8% when the
35 page Word job was switched from
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For information on the performance of the
Fiery GA-1140 controller, which has also
been tested by BERTL, see its own
LabCheck report at www.BERTL.com.
Page Number 11
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Print
The next test measured the performance of
the Toshiba e-STUDIO 810 when processing
larger streams of network traffic and more
complex and varied work loads.
When processing the entire set of jobs as a
rapid sequence of jobs arriving from the
network, the Toshiba eSTUDIO 810 delivered
an improved level of productivity. This is due to
the processor’s ability to process additional
jobs while a job is being output.
As the table (below right) illustrates, the overall
output time across the 12 jobs dropped by
112.38 seconds -- or to put it another way, the
Toshiba e-Studio 810's ability to process
additional jobs while outputting another
document increased its overall productivity by
40%.
However, productivity figures were still below
those achieved by several competitors.
Mixed Work - Sent as Separate Print Jobs
Job Type
Sets
Type
Print Time in
seconds
Print Speed in
PPM
6 Pages WP9
5
Duplex
41.06 seconds
43.84
3 Pages Word
1
Simplex
11.06 seconds
16.27
10 Pages
1
Simplex
23.41 seconds
25.63
6 Pages WP9
1
Simplex
17.62 seconds
20.43
1 Page Acrobat
1
Simplex
10.22 seconds
5.87
Acrobat 5
1
Simplex
16.04 seconds
18.70
Word 35 Pages
1
Simplex
49.44 seconds
42.48
Word 22 Pages
1
Simplex
24.41 seconds
54.07
Acrobat 1 Page
2
Simplex
11.06 seconds
10.84
Acrobat 2
1
Simplex
11.25 seconds
10.67
PowerPoint 15
1
Simplex
49.75 seconds
18.09
Access 10
1
Simplex
17.59 seconds
34.11
282.91 seconds
29.90 PPM
Total Time taken and average across 12 jobs
Mixed Work - Sent as one continuous Print Jobs
All above jobs sent as one network load
Time taken to
complete all 12
jobs
170.53 sec
Average Speed
in PPM
49.61 PPM
Page Number 12
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tel. 732-761-2311
fax. 732-761-2312
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Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Print
Schedule Print: allows users to set the time
when a job should be released to print. This
can be useful when large print jobs are
created that don’t have to be printed
immediately. This feature allows a user to
set up the larger, non time critical jobs to
print after office hours to avoid tying up the
device during peak hours.
TopAccessComposer: allows the user to
send the document directly to a TopAccess
Composer folder. Once stored, users can
further manipulate the document with the
ability to edit, delete pages and combine
the document with other
jobs in the folder.
The printer driver is well laid out,
graphically oriented, and relatively simple
to use.
The PCL6 driver provided seven different job
type options. In addition to the private and
proof print and image overlay options (which
are now on most print drivers at this level of
the market) Toshiba includes three additional
job delivery options.
Finishing/document
production options are
another strong feature on the
GL-1020 controller. As the
screenshots illustrate, users
enjoy a high degree of
functionality built into the
driver. In the example, our
analysts set up a manual into
which we wished to add
preprinted color fed from
the post process inserter;
stiff card back cover fed
from the bypass tray;
colored card stock for the first page of each
chapter; and tab dividers before every
chapter for easy navigation.
Tab Sheet control
The screen shots illustrate how the Toshiba
e-Studio 810's driver implemented this
complicated production requirement.
Page Number 13
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
info@BERTL.com
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Print
While the Toshiba GL-1020 offers a high
level of document production, there are
drivers in the market (including the GA-1140
controller for the Toshiba e-Studio 810) that
offer even more. These drivers allow users to
stipulate every individual page within the
document to a specific paper tray.
In the case of the Toshiba GA-1140 driver,
users can create documents requiring the
use of up to 6 paper sources. The GL-1020
controller allows the user to add a
maximum of 5 paper sources within a
document: front cover, back cover,
inserts, tabs, and main paper stock.
It’s also noteworthy that, unlike some
competing units, the post process inserter is
available for not just adding covers, but can
also be used as the paper source for the
sheet insertion section of the driver. This
allows users to add colored photographs, etc.
within a document, further increasing the
professional image of the document.
Booklet Making: The Toshiba e-STUDIO
810 can be configured with an automatic
saddle stitch booklet making finisher.
The printer driver’s menu for creating saddle
stitched booklets is simple to follow as
illustrated above.
A minor design limitation is that only two of
the paper drawers (plus the bypass) on the
Toshiba e-STUDIO 810 can handle ledger/
A3 paper, which means that up to 1,000
sheets (via auto drawer switching on empty)
are available on line for continuous booklet
production. While this is similar to most
competing devices, at least one competitor
can print up to 6,600 sheets of ledger paper.
When calculating the number of booklets that
can be produced via the two paper drawers,
bear in mind that it takes 15 sheets of paper
to produce a 60-page booklet.
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20 Page Magazine Style Booklet Creation
Engine Speed
81
Status When Ejected
Fully folded, center stapled and stacked
for packing
Seconds per booklet (after first out)
18.69 secs
No. of Booklets / Hour
192
To test the booklet making speeds and functionality, a 20 page letter/A4 document is sent to
print ‘magazine style’ with center folding, saddle stitch finishing onto ledger/A3 paper.
Bandwidth: The Toshiba e-STUDIO 810's
GL-1020 produced low file sizes for Acrobat
and graphical documents, but delivered
larger than average print file sizes/network
traffic on standard office documents. For
example, a 35 page Microsoft Word
document was 0.99MB, near to 3 times
larger than some network printers. In its
favor, however, was the fact that the driver
correctly interacted with office applications
when asked to create multi-set jobs.
On 5 sets of the 6-page Word Perfect
document, the GL-1020 driver created a a 6page document with a code telling the printer
to print it five times.
Many printer drivers
can’t do this - instead
of creating a six page
set (with command to)
print 5 copies, they
print a 30-page
document which
generates high network
bandwidth and can
cause finishing
problems when stapling
and/or when printing in
duplex).
Booklet Creation
Page Number 14
Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Print
Job Queue Management Within the control
panel, you can view the queue of pending
print & copy jobs. We could move jobs up &
down the queue or delete jobs.
Print image quality was acceptable for
most offices purposes: Some images,
including photographs, were reproduced a bit
darker than we’d have liked, but not to a high
degree. We saw no jagged edges (a
common problem on some other units.) Solid
black and grayscale blocks were reproduced
with some visible banding and graininess.
Because some images were a bit dark, the
ability to clearly print colored text (screen
colors reproduced in gray shades) on solid
colors was impaired and sometimes hard to
read.
Network Management System:
Administration is via Toshiba’s “TopAccess”
web browser-based utility. To use
TopAccess you open the internet browser
and enter the IP address of the device. The
resident web server on the Toshiba e-Studio
810 provides TopAccess network
management tools. From TopAccess, we
could see the device status, page volumes
split into copy, print and scan plus search for
other devices over the network.
PDF/Direct Printing: The GL-1020 controller
doesn’t offer direct PDF printing as an option.
If buyers require PDF printing, Toshiba offers
the function on the Fiery GA-1140 controller.
Internet Printing/IPP : The Toshiba eSTUDIO 810 supports IPP printing which
means that the device can be set up to
receive jobs from remote locations across the
internet. IPP printing has to be enabled at the
printer engine and an address set up for the
device. Once this has been done, users can
set up an IPP printer driver by typing in the
URL of the device in the port location on the
printer driver.
Mailbins/Mailboxes :
There is no physical
mailbin option, so sharing
the Toshiba e-STUDIO
810 across a larger
department may be
awkward. On the other
hand, Toshiba e-STUDIO
810’s driver includes
virtual mailboxes called
‘Private Job’ (located
under the Private Job tab
in the driver). While we do
not consider virtual
mailboxes to be as convenient as physical
mailbins, they do allow users to send jobs to
the printing device and hold the jobs in
memory, until the user arrives and enters a
password. This keeps the work separate
from other work arriving at the printer and is
an approach adopted by various
manufacturers. The obvious limitation to all
virtual mailbox systems is that when you get
to the printer you’ve to wait in line for your
print job to be processed once you have
entered your passcode and submitted the job
to the print engine (the Toshiba is at par with
other systems in this respect). While the
user has to wait at the printer for their job to
get into the queue and print, the stored job is
pre-RIPed and therefore processes
reasonably fast.
Web based
management
E-Mail Notifications : TopAccess provides
the capability to set up e-mail notifications to
the administrator when problems occur with
the device. There was no capability to
designate different types of alert to different
addresses. This would have been of benefit.
For example, we would have preferred to
have been able to set paper low alerts to a
local administrator, device errors to the IT
department and toner low alerts to the dealer
so they know to plan a visit. Toshiba’s
DocMon feature allows each user to specify
whether they want a pop up alert informing
them that their job has either 1) been printed
successfully, or 2) printing was unsuccessful
due to a problem.
Page Number 15
www.BERTL.com
tel. 732-761-2311
fax. 732-761-2312
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Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Copy
Copier Productivity: A series of office-style
copy jobs were run through the device. The
test procedures are based upon “most likely
usage” of the copier functionality. By this we
mean that we do not de-feature automatic
functions, nor do we pre-set paper sources in
order to show the fastest speed achievable.
competing 85cpm device, the Toshiba eSTUDIO 810's five copy job memories are
not also used for print jobs.
When we tested a competing product, each
print job took up one of the five memories.
On the competing device, we sent five print
jobs and found they could no longer scan in a
copy job until the first print job had finished
Our productivity tests were run using the high
processing. Meanwhile, further print jobs
capacity paper tray, which is the most likely
were queuing
paper source
Copy Speeds - shown as copies per minute (cpm)
up at the
used for plain
server /
paper in most
Advertised Engine Speed
81 cpm
desktop of
offices. Our test
network
was conducted
31.29 cpm
users. These
with the standard 1 set of 5 single sided to single sided
print jobs
finisher, which
57.34 cpm
continued to
delivered slightly 5 sets of 5 single sided to single sided
fill the five
faster finished
29.44 cpm
1 set of 10 single sided to 5 double sided
memories
sets than the
and block
saddle stitch
35.21 cpm
1 set of 5 double sided to 10 single sided
copying until
finisher.
the backlog
25.87 cpm
1 set of 5 double sided to 5 double sided
was cleared.
The Toshiba eSTUDIO 810
56.87 cpm
5 sets of 5 double sided to 5 double sided
performed below
Because the
average and was
Toshiba e1 set of 20 double sided to 20 double sided 39.98 cpm
outperformed by
STUDIO 810
several rival
has a
Average Copy Speed
39.43 cpm
units, one with a
separate
6ppm slower
copy
rated engine speed. Part of this could be due
processor and print controller, it delivered
to the Toshiba’s scanner which is only rated
good concurrency and did not back up if
at 65opm, which is considerably slower than
we tried to scan in additional jobs while
its rated engine speed. This is slower than
older jobs were processed.
the scanners offered by competitors and
means that the Toshiba tales longer to scan
all the pages of a document into the memory
of the device.
Copy Concurrency : The Toshiba eSTUDIO 810 includes five copy memories.
When a job is stored in the first memory slot,
the remaining four memories can be used to
store copy jobs. Unlike at least one
Page Number 16
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tel. 732-761-2311
fax. 732-761-2312
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Copyright © 2002 Business Equipment Research and Test Laboratory Ltd. 3-Jan-03
All Rights Reserved. The license under which this document is made available and applicable law prohibit
any reproduction or further transmission of any portion of this document. This document may only be viewed
electronically through the BERTL.com website and may not be stored in electronic or hard copy format. Any
reproduction of trademarks is strictly prohibited. BERTL accepts no responsibility for any inaccuracies or
omissions contained in this document.
Toshiba e-STUDIO 810 with GL-1020 Controller
Imaging at Work
tm
Copy
Control Panel: The
Toshiba e-STUDIO 810
has a touch screen
control panel which was
reasonably well laid out,
with simple to follow
menus. Toshiba has
arranged the copier
control panel buttons / screens into different
groups which they say assists with disabled
access. Not so easy to find was scanning,
which does not have its own button but
comes up as an option when you press
“Printer/Network”.
Job Build: The Toshiba e-STUDIO 810
allows documents larger than the capacity
of the document feeder to be created using
its job build feature. Jobs can be built from
both the ADF and the platen, allowing us to
incorporate pages from books and/or
originals that can’t that can’t be placed
through the document feeder.
Print on Demand: The Toshiba e-STUDIO
810 ships with a standard document
storage facility enabling print on demand of
up to 24 documents of 400 pages. When
equipped with the GL-1020 controller, users
also have access to TopAccessComposer
which provides extensive print on demand
functionality for network print users, as
described earlier in the report
Tandem Copying: There is currently no
tandem copy option (link two copiers to act
as one) but Toshiba indicated that it may be
introduced. If available, we have been told
that users won’t have to buy the print
controller to link devices as a combined
tandem copying system. If this feature is
important to you, check the status with
Toshiba.
Finishing Productivity: The Toshiba eSTUDIO 810 finisher proved efficient with
the standard finisher, with no reduction of
speed when we added single corner or two
side staples. However, finishing with the
saddle stitch finisher did show a marked
reduction in speed).
Large, well laid out
control panel
Copy Image Quality: Copy image quality
was acceptable but not outstanding. Some
work was lighter than desired. Toshiba
says that service technicians can set image
quality to suit user requirements at the time
of setup, so the image quality may be
improved upon at client locations.
Copy Speeds - Finishing Productivity
5 sets of 5 simplex pages with 2 side staples
Timed with standard
finisher (not bookletmaking finisher)
Finishing Time
( in seconds)
Time added per set
( in seconds)
Toshiba e-STUDIO 810
saddle stitch finisher
13.22
2.64
Alternative 85ppm
device booklet maker
finisher
0.99
0.20
Page Number 17
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