Cybozu Garoon Administrator Guide

Cybozu Garoon
Version 3.5
Administrator Guide
Edition 4.5
Cybozu
Preface
Preface
This guide describes the features of Cybozu Garoon 3.5.x and the operations that are carried out by
Administrators.
Who Should Use This Guide
The target audience of this guide is as follows:
• Administrators:
Administrators have the administrative privilege to manage Cybozu Garoon version 3.5.x.
Typographic Conventions
Conventions
Note
Tip
See “Section title” on page ###.
system administration screen
user’s screen
general users
Meaning
Indicates important information.
Provides a helpful hint or information.
Indicates a cross reference link to the detailed information.
Generic name for Notices screen, Basic system administration
screen, and Application settings screen.
Screen for general users.
Users without administrative rights.
Production Environment
This guide is produced on the following environment:
• OS: Windows 7 SP1
• Web browser: Internet Explorer 8
• Product version: Cybozu Garoon version 3.5.2
The contents of a screen vary depending on the Web browser that you are using.
Abbreviations
Abbreviation
Garoon
Full text search server
Dezie
Cybozu.Sales
Meaning
Cybozu Garoon version 3.5.x
Cybozu Full Text Search Server version 1.0.x
Cybozu Dezie version 8.0.x
Cybozu.Sales version 1.1.x
Copying and reproducing this document
You assume complete responsibility and risk for re-using the content of this guide.
CYBOZU SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL LOSS OR DAMAGE OR ANY OTHER COMMERCIAL DAMAGE AND LOSS,
IN CONNECTION WITH THE USE OF THE SERVICE.
You must include the following copyright statement in works that incorporate content from this guide:
This document contains content derived from the Cybozu Garoon Administrator Guide, copyright
Cybozu, Inc.
2
Cybozu Garoon Administrator Guide
Preface
Copyrights and Trademarks
•
•
All brand names and product names appearing in this document are registered trademarks or
trademarks of their respective holders.
Our products may contain copyrighted products owned by other companies.
Please refer to the following web site regarding trademarks and copyrights:
http://cybozu.com/en/company/trademark/
In this guide, the trademark symbol (TM) and registered symbol (R) are omitted.
OpenSSL (Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.)
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric Young.
(eay@cryptsoft.com)
This product includes software written by Tim Hudson.
(tjh@cryptsoft.com)
Cybozu Garoon Version 3.5 Administrator Guide Edition 4.5
Published by: Cybozu, Inc. January 2013
Copyright (C) 2011 - 2013 Cybozu
Cybozu Garoon Administrator Guide
3
Contents
Contents
Preface
....................................................................................................................... 2
Contents ....................................................................................................................... 4
1
Before Operating Garoon ................................................................................... 11
1.1 Accessing the System Administration Screen.............................................................................. 13
1.1.1
Accessing the Garoon System Administration Screen ..................................................... 13
1.2 Deleting Default Data and Sample Data ...................................................................................... 14
2
Before Setting Up ............................................................................................... 15
2.1 Trial period ................................................................................................................................... 15
2.2 System Administration Functions ................................................................................................. 16
2.3 Administrative Privileges .............................................................................................................. 16
2.3.1
Administrators ................................................................................................................... 16
2.3.2
Operational Administrative Privileges ............................................................................... 17
2.3.3
User Right ......................................................................................................................... 18
2.4 Administrators .............................................................................................................................. 18
3
2.4.1
Managing Basic System Administrators ........................................................................... 18
2.4.2
Managing Application Administrators ................................................................................ 20
Managing Basic System ..................................................................................... 22
3.1 Customer Information ................................................................................................................... 22
3.2 Applications .................................................................................................................................. 23
3.2.1
Setting Up Applications ..................................................................................................... 23
3.3 Users ............................................................................................................................................ 25
3.3.1
Managing Organizations ................................................................................................... 25
3.3.2
Managing Users ................................................................................................................ 28
3.3.3
Managing Roles ................................................................................................................ 34
3.3.4
Setting Operational Administrative Privileges ................................................................... 37
3.3.5
Setting a Time Period for User Data Deletion .................................................................. 39
3.3.6
Managing Data with CSV Files ......................................................................................... 40
3.3.7
Setting Password Rules.................................................................................................... 41
3.4 Authentication............................................................................................................................... 41
3.4.1
Authentication Features .................................................................................................... 41
3.4.2
Managing Authentication .................................................................................................. 44
3.4.3
Activating Authentication Methods .................................................................................... 49
3.5 Single Sign-on .............................................................................................................................. 49
3.5.1
4
Managing Single Sign-on.................................................................................................. 50
Cybozu Garoon Administrator Guide
Contents
3.6 Files .............................................................................................................................................. 51
3.6.1
Managing Files ................................................................................................................. 51
3.6.2
Managing MIME Types ..................................................................................................... 53
3.6.3
Managing MIME Types with CSV File .............................................................................. 54
3.7 Screen .......................................................................................................................................... 55
3.7.1
Setting Up Screen ............................................................................................................. 55
3.7.2
Setting Up Application Menu ............................................................................................ 57
3.7.3
Setting Up “[Go]” menu ..................................................................................................... 59
3.7.4
Managing Web Mail Accounts .......................................................................................... 61
3.7.5
Setting Up Drop-down List ................................................................................................ 63
3.8 Calendar ....................................................................................................................................... 63
3.8.1
Managing Calendars......................................................................................................... 64
3.8.2
Setting Up Offices ............................................................................................................. 67
3.8.3
Managing Data with CSV Files ......................................................................................... 70
3.9 Notifications .................................................................................................................................. 71
3.9.1
Managing Notifications ..................................................................................................... 71
3.10 Logging......................................................................................................................................... 73
3.10.1 Setting Up Logging ........................................................................................................... 73
3.10.2 Viewing Logs..................................................................................................................... 74
3.10.3 Deleting Logs .................................................................................................................... 74
3.10.4 Exporting Logs to CSV Files ............................................................................................. 75
3.11 License ......................................................................................................................................... 76
3.11.1 Registering Licenses ........................................................................................................ 77
3.11.2 Confirming License Registration ....................................................................................... 77
3.12 External Server............................................................................................................................. 77
3.12.1 Setting Up System Mail Account ...................................................................................... 77
3.12.2 Setting Up Web Proxy ...................................................................................................... 78
3.13 Localization .................................................................................................................................. 79
3.13.1 Settings Up Localization ................................................................................................... 79
3.13.2 Setting Up Locales ............................................................................................................ 82
4
Managing Applications....................................................................................... 85
4.1 Portal ............................................................................................................................................ 85
4.1.1
Managing Portals .............................................................................................................. 85
4.1.2
Managing HTML Portlets and PHP Portlets ..................................................................... 95
4.1.3
Changing Personal Portal Template ............................................................................... 100
4.1.4
Managing Privileges ....................................................................................................... 101
4.1.5
Managing Data with CSV Files ....................................................................................... 102
4.2 Space ......................................................................................................................................... 105
4.2.1
Managing Spaces ........................................................................................................... 105
4.2.2
Managing Categories with Files ..................................................................................... 109
Cybozu Garoon Administrator Guide
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Contents
4.3 Bookmarks .................................................................................................................................. 111
4.3.1
Managing Shared Bookmarks ......................................................................................... 111
4.3.2
Managing Privileges for Shared Bookmarks ................................................................... 117
4.3.3
Managing Data with CSV Files ........................................................................................ 118
4.4 Scheduler ................................................................................................................................... 120
4.4.1
Managing Scheduler ....................................................................................................... 120
4.4.2
Managing Appointments ................................................................................................. 121
4.4.3
Managing Facilities ......................................................................................................... 124
4.4.4
Managing Facility Reservations ...................................................................................... 130
4.4.5
Changing Display Settings.............................................................................................. 133
4.4.6
Managing Privileges for Schedule .................................................................................. 134
4.4.7
Deleting Old Appointments in Bulk ................................................................................. 136
4.4.8
Managing Data of Scheduler or Facilities with File ........................................................ 136
4.4.9
Configuring V-CUBE Meeting ......................................................................................... 137
4.5 Messages ................................................................................................................................... 140
4.5.1
Managing Messages ....................................................................................................... 140
4.6 Bulletin Board ............................................................................................................................. 143
4.6.1
Enabling Optional Functions for Bulletin Board .............................................................. 143
4.6.2
Managing Bulletin Board................................................................................................. 143
4.6.3
Managing Privileges for Bulletin Board ........................................................................... 150
4.6.4
Managing Data with CSV Files ....................................................................................... 151
4.7 Cabinet ....................................................................................................................................... 153
4.7.1
Managing Cabinet ........................................................................................................... 153
4.7.2
Managing Folders and Files ........................................................................................... 154
4.7.3
Checking Folder Size...................................................................................................... 158
4.7.4
Managing Privileges for Cabinet ..................................................................................... 158
4.7.5
Managing Data with CSV Files ....................................................................................... 160
4.8 Memo ......................................................................................................................................... 162
4.8.1
Managing Memo ............................................................................................................. 162
4.9 Phone Message ......................................................................................................................... 163
4.9.1
Managing Phone Messages ........................................................................................... 163
4.9.2
Setting User Rights for Phone Messages....................................................................... 163
4.9.3
Managing Data with CSV Files ....................................................................................... 164
4.10 Timesheet ................................................................................................................................... 165
4.10.1 Managing Timesheet ...................................................................................................... 165
4.10.2 Editing Timesheets ......................................................................................................... 166
4.10.3 Printing Timesheets ........................................................................................................ 166
4.10.4 Managing Data with CSV Files ....................................................................................... 167
4.11 Address Book ............................................................................................................................. 169
4.11.1 Managing Address Book ................................................................................................. 170
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Contents
4.11.2 Managing Address Items ................................................................................................ 172
4.11.3 Managing Privileges for Address Book ........................................................................... 175
4.11.4 Managing Data with CSV Files ....................................................................................... 177
4.12 E-mail ......................................................................................................................................... 179
4.12.1 Setting E-mail Functions ................................................................................................. 179
4.12.2 Managing Mail Servers ................................................................................................... 180
4.12.3 Managing User Account.................................................................................................. 182
4.12.4 Setting Limits for E-mail .................................................................................................. 185
4.12.5 Limiting User-editable Settings ....................................................................................... 187
4.12.6 Managing Data with CSV Files ....................................................................................... 187
4.13 Workflow..................................................................................................................................... 189
4.13.1 Managing Application Users ........................................................................................... 191
4.13.2 Setting Up Workflow ....................................................................................................... 192
4.13.3 Adding Request Forms ................................................................................................... 194
4.13.4 Managing Request Forms .............................................................................................. 201
4.13.5 Editing Request Forms ................................................................................................... 206
4.13.6 Managing Routes ............................................................................................................ 213
4.13.7 Managing Routes ............................................................................................................ 219
4.13.8 Managing Route Branches ............................................................................................. 225
4.13.9 Managing Requests ........................................................................................................ 229
4.13.10
Setting Up Proxies ...................................................................................................... 234
4.13.11 Managing Privileges for Workflow .................................................................................. 234
4.13.12
Managing Workflow with Files .................................................................................... 236
4.14 MultiReport ................................................................................................................................. 239
4.14.1 Managing Application Users ........................................................................................... 239
4.14.2 Setting Up MultiReport.................................................................................................... 240
4.14.3 Adding Report Forms...................................................................................................... 241
4.14.4 Managing Report Forms ................................................................................................. 244
4.14.5 Editing Report Forms ...................................................................................................... 249
4.14.6 Managing Filters ............................................................................................................. 252
4.14.7 Managing Reports .......................................................................................................... 256
4.14.8 Managing Privileges for MultiReport ............................................................................... 258
4.14.9 Managing MultiReport Data with CSV Files ................................................................... 260
4.15 Cybozu Online Service ............................................................................................................... 262
4.15.1 Setting Up Cybozu Online Service ................................................................................. 262
4.15.2 Enabling Services ........................................................................................................... 262
4.15.3 Receiving Services ......................................................................................................... 263
4.16 RSS Reader ............................................................................................................................... 264
4.16.1 Setting Up RSS Reader .................................................................................................. 264
4.16.2 Managing Shared Sites .................................................................................................. 265
Cybozu Garoon Administrator Guide
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Contents
4.16.3 Managing Shared Site Data with CSV Files ................................................................... 267
4.17 Presence Indicators ................................................................................................................... 267
4.17.1 Setting Up Presence Indicators ...................................................................................... 267
4.17.2 Managing Status Menus ................................................................................................. 268
4.17.3 Managing Proxies ........................................................................................................... 269
4.17.4 Managing Proxy Data with CSV Files ............................................................................. 270
4.18 Favorite ...................................................................................................................................... 272
4.18.1 Setting Up Favorite ......................................................................................................... 272
4.19 Notifications ................................................................................................................................ 273
4.19.1 Setting What to Show in Portlets .................................................................................... 273
4.19.2 Setting External Notifications .......................................................................................... 274
4.19.3 Managing Notification Filters .......................................................................................... 276
4.19.4 Deleting Notifications in Bulk .......................................................................................... 277
4.20 Keitai .......................................................................................................................................... 278
4.20.1 Managing Keitai Users.................................................................................................... 279
4.20.2 Setting Up Keitai ............................................................................................................. 280
4.20.3 Setting Login URL ........................................................................................................... 281
4.20.4 Managing User Data with CSV Files .............................................................................. 282
4.21 Full Text Search.......................................................................................................................... 283
4.21.1 Setting Communication Password .................................................................................. 283
4.21.2 Verifying Search Server Settings .................................................................................... 284
4.21.3 Reinitializing Full Text Search ......................................................................................... 285
4.22 Cooperative Products ................................................................................................................. 286
4.23 User Right Priority ...................................................................................................................... 287
5
Maintenance ..................................................................................................... 290
5.1 Backup and Restoration ............................................................................................................. 290
5.1.1
Backing Up with OS Commands .................................................................................... 295
5.1.2
Restoring with OS Commands ....................................................................................... 297
5.1.3
Backing up with mysqldump ........................................................................................... 299
5.1.4
Restoring with mysqldump.............................................................................................. 302
5.2 Migrating Between Servers ........................................................................................................ 305
5.2.1
Migrating between 32-bit OSes or 64-bit OSes .............................................................. 305
5.2.2
Migrating from 32-bit OS to 64-bit OS ............................................................................ 306
5.3 Resetting Administrator Passwords ........................................................................................... 308
Appendix A CSV File Specifications ............................................................................ 310
Appendix A.1 Notes for Creating CSV ................................................................................................. 310
Appendix A.2 CSV file formats.............................................................................................................. 311
User.................................................................................................................... 311
Files ................................................................................................................... 317
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Cybozu Garoon Administrator Guide
Contents
Calendar............................................................................................................ 317
Portal ................................................................................................................. 319
Space ................................................................................................................ 320
Bookmarks ........................................................................................................ 321
Scheduler .......................................................................................................... 322
Bulletin Board .................................................................................................... 326
Cabinet .............................................................................................................. 328
Phone Messages ............................................................................................ 330
Timesheet ........................................................................................................ 331
Address Book .................................................................................................. 331
E-mail .............................................................................................................. 333
Workflow.......................................................................................................... 336
MultiReport ...................................................................................................... 341
RSS Reader .................................................................................................... 343
Presence indicators ......................................................................................... 343
Keitai ............................................................................................................... 344
Appendix B Command Lines for Garoon ...................................................................... 345
Appendix B.1 How to Execute a Command......................................................................................... 345
Executing Garoon Commands in a Windows Environment.............................. 345
Executing Garoon Commands in a Linux Environment .................................... 346
Appendix B.2 Managing Organizations, Users, and Roles with CSV Files ......................................... 346
Commands and Parameters for Importing CSV Files ...................................... 347
Commands and Parameters for Exporting CSV Files ...................................... 348
Appendix B.3 Managing Application Data............................................................................................ 349
Purging Deleted User Data ............................................................................... 350
Deleting All Appointments ................................................................................. 350
Deleting All Messages Before the Specified Date ............................................ 351
Deleting All Expired Topics ............................................................................... 353
Deleting All Topics Before the Specified Date .................................................. 353
Deleting All Received E-mails ........................................................................... 355
Removing All Maintainers of Messages ............................................................ 356
Deleting All Notifications ................................................................................... 357
Initializing Garoon ............................................................................................. 358
Deleting All Logs ............................................................................................. 360
Exporting Logs to CSV Files ........................................................................... 361
Command Logs ............................................................................................... 363
Appendix C Data Output Specifications ...................................................................... 364
Appendix C.1
Log Format .................................................................................................................... 364
Appendix C.2
Basic System Administration Log .................................................................................. 364
Cybozu Garoon Administrator Guide
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Contents
Appendix C.3
Application Log .............................................................................................................. 370
Appendix D Data Input Specifications ......................................................................... 447
Appendix E Search Specifications ............................................................................... 478
Appendix F Error Messages ......................................................................................... 481
Appendix G Time Zone ................................................................................................. 570
Appendix H Input-output specification ........................................................................ 573
Index
10
................................................................................................................... 575
Cybozu Garoon Administrator Guide
1.1 Accessing the System Administration Screen
1
Before Operating Garoon
This section describes the steps that system administrators must take before users begin using Garoon.
Follow the steps outlined below:
STEP1
STEP2
STEP3
STEP4
Preparing Information for Localization
If you are using Garoon outside of Japan, prepare information for localization.
"Preparing Information for Localization " on page 12.
Registering Basic Data
Set the users who are allowed to use Garoon, select the services that are available to
users, and configure your company profile.
"1.1.1 Accessing the Garoon System Administration Screen" on page 13.
Configuring the Initial Settings of the Basic System
"1.1.1 Accessing the Garoon System Administration Screen" on page 13.
Configuring Each Application
Set up each application, such as Mail server and Address Book.
"4 Managing Applications" on page 85.
Contacting Cybozu
From the "Support" screen, you can make inquiries to Cybozu about questions, problems, and requests
regarding Garoon.
Online inquiry is available only during the trial period or while the service license is valid.
The inquiry form is currently available only in Japanese.
To make an inquiry:
1
Click the gear icon in the upper right corner of the screen.
2
Select "Support" from the drop-down list.
3
On the Support screen, enter the required information and click Next.
4
Click Send.
Cybozu Garoon Administrator Guide
11
1 Before Operating Garoon
Preparing Information for Localization
Garoon 3.1.0 or later supports new features for localization.
Follow the procedures to localize Garoon for offices outside Japan or to change the default language
and time zone.
STEP1:Configuring Calendars
Set up calendars that reflect the holidays and office days of each office. Only one of your created
calendars can be specified per office.
"3.8.1Managing Calendars" on page 64.
STEP2:Setting Available Display Languages
To use Garoon in multiple languages, set the available display languages in the general settings for
localization.
"3.13.1Settings Up Localization" on page 79.
STEP3:Setting Up Offices
Specify options such as office days and office hours for each office.
"3.8.2Setting Up Offices " on page 67.
STEP4:Setting Up Locales
When display formats such as language, date, and time are different for an office, set up a locale for that office.
Office information:
Office
Item
Tokyo headquarters
Shanghai branch
Office days
Mon to Sat
Mon to Fri
Office hours
9:00-12:00
13:00-18:00
Tokyo
9:00-12:00
13:00-18:00
Shanghai
Calendar
Scheduler screen:
a)
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Cybozu Garoon Administrator Guide
1.1 Accessing the System Administration Screen
a): You can view available times for the members of different offices.
•
Note
When the time zone of a user observes daylight saving time, Garoon displays a date and time that is
also adjusted for daylight saving time to that user.
1.1
Accessing the System Administration Screen
Login to cybozu.com as users with administrative privileges, and configure settings required for
cybozu.com and Garoon.
You must set up your Web browser before the first time you log in to the system administration screen.
Information on setting up your Web browser can be found on our website.
http://manual.cybozu.co.jp/en/tech/webbrowser/
Prerequisite settings for using Garoon:
The following settings must be defined before using Garoon:
• Users, organizations, and job titles
• Roles
• Applications that are available to users
• Company profile
• Authentication method
• Password policy
1.1.1
Accessing the Garoon System Administration Screen
Access the Garoon system administration screen and configure the functions of Garoon.
This section assumes that Garoon is installed in the following environment:
• Install identifier: cbgrn
• Install directory
• Windows OS: C:\Inetpub\scripts
• Linux OS: /var/www/cgi-bin
The access URL for your system administration screen is as follows:
For Windows OS:
http://(IP address or Host name of the server)/scripts/cbgrn/grn.exe/system/index
For Linux OS:
http://(IP address or Host name of the server)/cgi-bin/cbgrn/grn.cgi/system/index
•
Note
You cannot access the system administration screen using either single sign-on or the LDAP
authentication.
Cybozu Garoon Administrator Guide
13
1 Before Operating Garoon
1.2
Deleting Default Data and Sample Data
Initialize Garoon to delete sample data.
Set the administrator password and the database user password, and initialize Garoon.
For more details on initializing Garoon, see the following sections:
On Windows: "2.2.3 Initializing Garoon" on the "Installation Guide"
On Linux: "2.3.3 Initializing Garoon" on the "Installation Guide"
•
14
Note
To delete sample data, you must initialize Garoon. Initialization of Garoon deletes all of the registered
data.
Cybozu Garoon Administrator Guide
2.1 Trial period
2
Before Setting Up
2.1
Trial period
trial period has expired, the users can no longer use Garoon.
In addition, administrators can perform the following operations only:
• If you have either the role of administrator or the administrative privilege for License, you can access
• only the following screen:
• The Notices screen
• If you have either the role of administrator or the administrative privilege for License, you can access
• the following screens:
• The Notices screen
• The Manage licenses screen in Basic system administration
•
Tip
The display language may vary depending on the user's language option set in their Personal settings,
if you are not registered with a valid service license after the trial period has expired.
• The display option is set to Japanese, English, or Simplified Chinese:
The set language will be displayed.
• The display option is set to "Use browser settings":
Web browser's display language will be displayed. If a language that is unsupported by Garoon is
set as the display language of the Web browser, the display language of the user's OS will be
applied.
Service license expiration
ou must renew your license within 30 days after the service license expiration date. Otherwise, the
following services will be suspended:
• Upgrade service
• Cybozu Online Service available only in Japanese
• Technical support service available only in Japanese
• Archive library service
• Notices from Cybozu service available only in Japanese
• Additional applications:
• Garoon 3 Workflow
• Garoon 3 MultiReport
• Garoon 3 Full Text Search
• Garoon 3 Keitai
• Garoon 3 Reminder
• Garoon 3 Cooperative API
•
•
Tip
If any of the services is unavailable, a notification will be displayed on the Important notices screen.
Multi language service is available even after your service license expires.
Cybozu Garoon Administrator Guide
15
2 Before Setting Up
•
For more details about the service license, please visit our website at:
http://cybozu.com/en/grn/price/continuing/
2.2
System Administration Functions
On the system administration screen, functions are divided into the following tabs:
• Notices
• Basic system administration
• Application settings
Notices
The following information is displayed in Notices:
• License information
• Notices from Cybozu
• Server system information
Basic system administration
The following settings can be set in Basic system administration:
• Authentication methods
• External server
• Organizations, users, etc.
Application settings
Garoon applications, such as Portal and Scheduler, can be managed in Application settings.
2.3
Administrative Privileges
2.3.1
Administrators
An administrator is a user who has an administrative privilege for Garoon. The administrators of Garoon
are categorized into the following types:
System administrators:
Users who have been assigned as "Administrator" or users who are a member of the "Administrators"
group (or role).
The system administrators are in charge of managing the entire system of Garoon. They can access
both cybozu.com settings and Garoon system administration.
"Administrator" is assigned on the "User administration" screen in cybozu.com settings. For details on
cybozu.com settings, see "Assigning administrators of cybozu.com settings" in the following help:
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Cybozu Garoon Administrator Guide
2.3 Administrative Privileges
http://help.cybozu.com/general/admin.html
Basic system administrators:
Users who have been granted administrative privileges by "Administrator".
The basic system administrators can select which applications to use, configure localization for Garoon,
and so on.
Application administrators:
Users who have been granted an application administrative privileges by "Administrator".
Operational administrators:
Users who have been granted operational administrative privileges for applications by "Administrator" or
application administrators.
The operational administrators use the user screen to manage the applications that are specified by
"Administrator" or application administrators.
What is a Role?
A role represents the position or function that is assigned to a specific group of users. You can add
administrative privileges or user rights to each role.
Roles are configured on the Groups (or roles) screen in cybozu.com settings. Roles are treated as
"static groups" in cybozu.com setting.
To change the display order of roles, change the display order of groups (or roles) in the cybozu.com
settings.
See the following help for details on the group (or role) settings:
http://help.cybozu.com/general/admin.html#set_group
Example of a role:
Grant the role of "manager" to department managers.
To the "manager" role, grant a user right for accessing the category "A" of Bulletin Board.
Consequently, the user right for accessing the category "A" of Bulletin Board is applied to all users who
have the "manager" role.
What is the Administrators Role?
The Administrators role is a role that is prepared in the initial settings of Garoon. Users who are assigned
to the Administrators role can manage the entire Garoon system as an administrator.
2.3.2
Operational Administrative Privileges
An operational administrative privilege allows users to manage categories and folders of applications
such as Bulletin Board and Cabinet. The operational administrative privileges can be set to categories
and folders.
For the users who have operational administrative privileges, the menus to set operational functions
appear on their user screen.
Cybozu Garoon Administrator Guide
17
2 Before Setting Up
User Screen:
a)
a): Menus for operational administrative functions
2.3.3
User Right
A user right allows users to access and use applications.
You must set the user rights by specifying both the security model and the target such as organizations,
roles, and users to grant user rights. You can also set permissions for some applications.
Security model
You can select either of the following security models:
• GRANT: Select targets to give permissions.
• REVOKE: Select targets to give limitations.
Permission
Permission allows users to view, post, or delete items in applications. The permissions can be set to
organizations, users, and roles.
2.4
Administrators
Only the users who have an administrator role can grant administrative privileges to users.
2.4.1
Managing Basic System Administrators
Granting Administrative Privileges for the Basic System
To grant administrative privilege:
1
Click Basic system administration.
2
Click Administrators.
3
Click Basic system administrators.
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Cybozu Garoon Administrator Guide
2.4 Administrators
4
Click Add.
5
Select the organizations, users, or roles to which you want to grant the administrative privileges for
the basic system.
6
Click ↓Add, and then click Add.
7
Click Change on each organization, user, or role.
8
Select the managing items that you want to grant to the basic system administrator.
9
Click Save.
Changing Administrative Privileges for the Basic System
To change administrative privileges:
1
Click Basic system administration.
2
Click Administrators.
3
Click Basic system administrators.
4
Click Change on each organization, user, or role.
5
Change the items that you want to grant to the basic system administrator.
6
Click Save.
Removing Administrative Privileges for Basic System
To remove administrative privileges:
1
Click Basic system administration.
2
Click Administrators.
3
Click Basic system administrators.
4
Select the organizations, users, or roles from which you want to remove the privileges.
5
Click Delete.
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6
•
Click Yes.
Tip
In step 4, clicking "Remove all" and then "Yes" removes all basic system administration privileges.
2.4.2
Managing Application Administrators
Granting Application Administrative Privileges
To grant application administrative privileges:
1
Click Basic system administration.
2
Click Administrators.
3
Click Application administrators.
4
Click Add.
5
Select the organizations, users, or roles to which you want to grant the application administrative
privileges.
6
Click ↓Add, and then click Add.
7
Click Change on each organization, user, or role.
8
Select the managing items that you want to grant to the application administrator.
9
Click Save.
Changing Application Administrators
To change application administrators:
1
Click Basic system administration.
2
Click Administrators.
3
Click Application administrators.
4
Click Change on each organization, user, or role.
5
Change the items that you want to grant to the application administrator.
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6
Click Save.
Removing Application Administrative Privileges
To remove application administrators:
1
Click Basic system administration.
2
Click Administrators.
3
Click Application administrators.
4
Select the organizations, users, or roles from which you want to remove the application
administrative privileges.
5
Click Delete.
6
Click Yes.
•
Tip
In step 4, clicking "Remove all" and then "Yes" removes all application administrators.
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3
Managing Basic System
3.1
Customer Information
Customer information is necessary for services such as the trial use of Garoon, orders for purchases,
and inquiries.
On the "Edit customer information" screen, set the necessary information.
To edit customer information:
1
Click Basic system administration.
2
Click Customer information.
3
Click Verify customer information.
4
Click Edit.
5
Edit the customer information.
6
Click Save.
Changing Logo Image
Change the default logo (the Garoon logo) using one of the following methods:
• URL: Specify a URL containing the logo file location and name.
• File: Attach an image file.
To change logo image:
1
Click Basic system administration.
2
Click Customer information.
3
Click Verify customer information.
4
Click Edit.
5
Specify the URL for an image file or click Browse to change the logo image.
6
Click Save.
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Logo on the screen:
a)
a): The changed logo
•
•
•
Note
We recommend specifying a URL. Selecting a logo file may cause your server to slow down.
Tip
If you specify both "Logo (URL)" and "Logo (File)", the "Logo (File)" setting will be ignored.
To clear an image file attached to "Logo (File)", select the Remove check box and click Save on the
Edit customer information screen.
3.2
Applications
3.2.1
Setting Up Applications
Activating or Deactivating Application
To activate or deactivate application:
1
Click Basic system administration.
2
Click Applications.
3
Click Management.
4
Click Deactivate or Activate on each application.
•
Tip
Once you deactivate the applications, those applications are not displayed.
Editing Application Name
By renaming application, you can change the application name that is displayed on the user screen.
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To edit application name:
1
Click Basic system administration.
2
Click Applications.
3
Click Management.
4
Select the application name that you want to edit.
5
Enter the application name.
6
Click Save.
•
Tip
You can specify different application names for each display language.
Previewing Application
You can display preview to confirm how the application is displayed on the user screen.
To preview application:
1
Click Basic system administration.
2
Click Applications.
3
Click Management.
4
Click Preview on each application.
5
Confirm how the application is displayed.
Initializing Application
To initialize application:
1
Click Basic system administration.
2
Click Applications.
3
Click Management.
4
Click Reinitialize on each application.
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5
•
Click Yes.
Tip
Once you initialize an application, all the contents that you added to the application are lost.
3.3
Users
Manage user data such as users who are allowed to use Garoon, organization membership, roles, and
administrative privileges.
3.3.1
Managing Organizations
Adding Organizations
To add an organization:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization to which you want to add a child organization.
5
Click Add child organization.
6
Set the desired options to add an organization.
7
Click Add.
•
•
•
Tip
Organization code must be unique.
To add names in multiple languages, click Add localized name in Organization name.
To view other organization codes, click Check existing organization codes in Organization code.
Modifying Organization Information
To modify organization information:
1
Click Basic system administration.
2
Click Users.
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3
Click Organization / user settings.
4
Select the organization you want to modify the details.
5
Click Details.
6
Click Edit.
7
Edit the organization information.
8
Click Save.
Changing Members of Organizations
To change members of organization:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization you want to change its members.
5
Click Change members.
6
Change the members of the organization.
7
Click Save.
Reordering Child Organizations
To reorder child organizations:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization in which you want to reorder subcategories.
5
Click Reorder child organizations.
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6
Change the display order of the organizations.
7
Click Save.
•
Tip
If you click Reorder child organizations in the “(Top)”, you can reorder child organizations of the
“(Top)”.
Moving Organizations
To move an organization:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization you want to move.
5
Click Details.
6
Click Move.
7
Select the parent organization to which you want move the organization.
8
Click Move.
Removing Organizations
To remove organizations:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization you want to remove.
5
Click Details.
6
Click Remove.
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7
•
Click Yes.
Tip
Users whose organizations are removed become unassigned users.
3.3.2
Managing Users
Adding Users
To add a user:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization to which you want to add a user.
5
Click Add user.
6
Set the desired options to add a user.
7
Click Add.
•
Tip
You cannot add multiple users with the same login name. Try again after the deletion process of the
user data is complete.
See the following section for setting the time for user data deletion:
"3.3.5 Setting a Time Period for User Data Deletion" on page 39.
What is an English spelling?
The name set to English spelling is displayed if the language specified for the default name is different
from the language specified in Languages of names in Personal settings.
You can also display the English spelling following the default name.
•
•
•
28
Tip
To use the English spelling field, you must enable it in the general settings for Localization.
See "3.13.1 Settings Up Localization" on page 79.
The English spelling field will be left blank if you upgrade your system to Garoon 3.1.0 or later from
the earlier versions.
When the English spelling field is left blank, the default name is displayed.
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3.3 Users
What is a locale?
A locale is a setting that defines information of a certain location or language.
Display formats such as language, date, and time can be specified for each locale. When you add or edit
a user, you must select the locale suitable for the user's region or country.
"3.13.2 Setting Up Locales" on page 82.
What is an office?
An office is a location where business operations are based. Specify options such as office days and
office hours for each office. Your overseas branches or 24-hour factories may have their own office days
and office hours. When you add or edit a user, select the office appropriate to the user's location.
"3.8.2 Setting Up Offices" on page 67.
What is a priority organization?
A user drop-down list displays all organizations of which the user is a member.
The more memberships the user holds, the more organizations are displayed in the list, which makes it
difficult for the user to select.
Priority organization will be displayed as “(Priority organization)” in the drop-down list for selecting an
organization.
Therefore, setting the frequently-used organization as the user's Priority organization helps users easily
select recipients and attendees.
What is display order?
Users are displayed in the user list in ascending order of the number that is set under "Display order" of
the cybozu.com settings.
In the following cases, users are displayed in ascending order of the date on which they were added:
• Users are assigned identical numeric values for "Display order".
• "Display order" for users are left blank.
When you add users from a Web browser, the user who was added last is displayed lowest.
When you add users from a CSV file, users are displayed in the order that they are listed in the CSV file.
When members of the same organization are assigned display orders, users who are not assigned a
display order are displayed below the user whose display order has the highest numerical value (the
user with the lowest display priority).
What is an inactive user?
The users with inactive accounts cannot log in to Garoon.
Some users may not log in to Garoon for the time being, while they are on leave or away from their
offices.
To prevent unauthorized access, we recommend that you inactivate those users.
•
•
•
Tip
Inactive users are not counted in the required number of licenses.
You can activate the user again by clearing the Set to "Inactive" check box.
You can check the inactive user accounts by clicking (Inactive users) on the Organization / user
settings screen.
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Modifying User Information
To modify user information:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization you want to modify the details.
5
Click Edit on each user.
6
Edit the user profile.
7
Click Save.
•
Tip
After selecting a user name, click Change organization membership to change the membership.
Changing Organization Membership
To change organization membership:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization you want to change its member.
5
Select the user you want to change the organization membership.
6
Click Change organization membership.
7
Select an organization and click Add to add the membership.
8
Click Save.
•
30
Tip
You can also change organization membership on the Edit user profile screen.
Cybozu Garoon Administrator Guide
3.3 Users
Removing Members from an Organization
To remove members from an organization:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization from which you want to remove the users.
5
Select the users you want to remove.
6
Click Remove.
7
Click Yes.
Deleting Users
To delete a user:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization from which you want to delete the user.
5
Click Delete on each user.
6
Click Yes.
Handling of deleted user data
he data that has been added by the deleted user and the name of the deleted user will be handled as
follows:
• The private data that has been added by the deleted user, such as data in Memo and Bookmarks, is
automatically purged at the specified time.
• The data that has been added by the deleted user to share among users, such as data in Scheduler
and Messages, is kept in Garoon.
• On Workflow, after deleting users who don't have proxy applicants, no one can edit or delete the
request data of the deleted users.
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•
•
•
Deleted user data will be eliminated according to the time period set on the Deletion time settings
screen.
"(Deleted)" is displayed after the name of deleted users.
The name of the deleted user will be displayed by the name set to default.
Adding User Information Items
You can add custom items to user information.
To add a custom item:
1
Click Basic system administration.
2
Click Users.
3
Click User information items.
4
Click Add custom item.
5
Set the desired options to add a custom item.
6
Click Add.
•
•
•
Tip
Item code must be unique.
Available characters for item codes are as follows:
• Single-byte alphanumerical characters
• Underscores (_)
You cannot add built-in items.
Editing Details of User Information Item
To edit details of user information item:
1
Click Basic system administration.
2
Click Users.
3
Click User information items.
4
Select the item you want to edit.
5
Click Edit
6
Edit the options for the custom item.
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7
•
•
Click Save.
Tip
Even if "Presence indicator" is deactivated on the Management screen of applications, the item
name "Presence information" remains on the User information items screen.
The following built-in items cannot be edited:
• Item name
• Item code
Reordering User Information Items
To reorder user information items:
1
Click Basic system administration.
2
Click Users.
3
Click User information item.
4
Click Reorder custom items.
5
Change the display order of the custom items.
6
Click Save.
•
Tip
You cannot reorder built-in items.
Deleting User Information Items
To delete a custom item:
1
Click Basic system administration.
2
Click Users.
3
Click User information items.
4
Select the custom item name you want to delete.
5
Click Delete.
6
Click Yes.
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•
•
Tip
You cannot delete built-in items.
If you delete a user information item, that content is also deleted.
3.3.3
Managing Roles
Adding Roles
To add a role:
1
Click Basic system administration.
2
Click Users.
3
Click Role setting.
4
Click Add role.
5
Set the desired options to add a role.
6
Click Add.
Default roles
The following roles are active by default:
Dynamic roles
You cannot grant dynamic roles to any specific users. Dynamic roles are not displayed in the role list.
The following dynamic roles are available:
• Everyone:
A role that is granted to all users. This role is identical to LoginUser.
• LoginUser:
A role that is granted to the logged-in user
• Owner:
This role is currently not applicable to any users.
• CommandLine:
A role that is granted when the user runs a command line
Static roles
You can specify users to grant the static role.
• Administrators:
A role that grants an administrative privilege.
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Adding Users to Whom Grant Role
To add users to whom you want to grant the role:
1
Click Basic system administration.
2
Click Users.
3
Click Role setting.
4
Select the role you want to grant.
5
Click Grant role to users.
6
Select an organization.
7
Select users that you want to grant the role.
8
Click ↓Add, and then click Grant role.
Changing Roles Granted to a User
To change roles granted to a user:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization in which you want to change the roles granted to the member.
5
Select the user you want to change the roles.
6
Click Change roles.
7
Select the roles that you want to grant to the user.
8
Click Save.
Modifying Role Information
To modify role information:
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1
Click Basic system administration.
2
Click Users.
3
Click Role setting.
4
Select the role you want to modify the details.
5
Click Details.
6
Click Edit.
7
Edit the role information.
8
Click Save.
•
Tip
After selecting a role name, click Grant role to users to change the users you want to grant.
Reordering Roles
To reorder roles:
1
Click Basic system administration.
2
Click Users.
3
Click Role setting.
4
Click Reorder roles.
5
Change the display order of the roles.
6
Click Save.
Removing Users from the List of Users Who Are Granted Role
To remove users from the list of users who are granted role:
1
Click Basic system administration.
2
Click Users.
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3
Click Role setting.
4
Select the role from which you want to remove users.
5
Select users.
6
Click Remove.
7
Click Yes.
Removing Roles
To remove a role:
1
Click Basic system administration.
2
Click Users.
3
Click Role setting.
4
Select the role you want to remove.
5
Click Details.
6
Click Remove.
7
Click Yes.
•
Tip
In step 4,clicking Remove all roles and then Yes removes all roles that were added by
administrators.
3.3.4
Setting Operational Administrative Privileges
Granting Operational Administrative Privileges
To grant operational administrative privileges to organizations, users, or roles:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
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4
Select the organization to which you want to grant operational administrative privileges.
5
Click Set operational administrative privileges.
6
Click Add.
7
Select organizations or users that you want to grant operational administrative privileges.
8
Click ↓Add.
9
Select whether to set as operational administrator.
10
Click Add.
•
Tip
If users have a privilege as operational administrator, they can add or remove other operational
administrator.
Removing Operational Administrative Privileges
To remove an operational administrative privilege from organizations, users, or roles:
1
Click Basic system administration.
2
Click Users.
3
Click Organization / user settings.
4
Select the organization.
5
Click Set operational administrative privileges.
6
Select the organizations, users, or roles from which you want to remove the privileges.
7
Click Remove.
8
Click Yes.
•
38
Tip
In step 6, clicking Remove all and then Yes removes all operational administrative privileges for that
organization.
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3.3 Users
3.3.5
Setting a Time Period for User Data Deletion
You can set the time period to automatically eliminate the deleted user data.
The user data deletion time is set to "08:00 to 12:00" (23:00 UTC to 03:00 UTC) by default.
We recommend that to avoid the following time period for user data deletion time:
• While users access Garoon
• The time period set for backing up Garoon data
• At around 0:00
To set a deletion time period:
1
Click Basic system administration.
2
Click Users.
3
Click Deletion time settings.
4
Click Edit.
5
Specify the time in which the user data is eliminate.
6
Click Save.
•
Note
The user data deletion is permanent.
You cannot specify the time period of more than 24 hours.
The processing load on the server is heavy when deleting data.
You cannot delete user data while backing up.
If you back up data while deleting user data, the deletion process will terminate.
If Garoon has running tasks, the deletion processing may not be executed.
•
Tip
You cannot add users with the same login name before the processing is completed.
•
•
•
•
•
Reinstating users
To cancel user data deletion, select users, and then click Reinstate.
Deleting users immediately
To delete the user data immediately, select users, and then click Delete.
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3.3.6
Managing Data with CSV Files
Importing Data from CSV Files
If an error occurs while importing a CSV file, the import process will be terminated. Any data that was
imported before the error occurred is discarded.
To import data from a CSV file:
1
Click Basic system administration.
2
Click Users.
3
Click Import from CSV file.
4
Select the data that you want to import.
5
Set the desired options, and then click Next.
6
Click Browse to select the file to import.
7
Set the desired options.
8
Click Next
9
Confirm the CSV file contents, and then click Import
•
•
Note
The localization data cannot be imported if you use the CSV file format of Garoon 3.0 or earlier.
Organizations with organization codes that are not included in the CSV file will be removed.
Exporting Data to CSV Files
To export data to a CSV file:
1
Click Basic system administration.
2
Click Users.
3
Click Export to CSV file.
4
Select the data that you want to export.
5
Set the desired options and click Export.
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6
Enter the file name and save the data to a CSV file.
7
Click Save.
•
Note
The localization data cannot be exported if you use the CSV file format of Garoon 3.0 or earlier.
•
Tip
If organizations, roles, or users that are listed in the CSV file do not exist on Garoon, an error occurs.
3.3.7
Setting Password Rules
You can set password rules to improve password security.
To set password rules:
1
Click Basic system administration.
2
Click Users.
3
Click Password rules.
4
Set the desired rules.
5
Click Save.
•
•
•
Tip
If you set "Password expiration date", users must change their password after the period.
If you set “Password expiry notification”, the password expiration date will be displayed every time
users log in to the user screen.
Password restrictions contains the following special characters:
back apostrophe (`), tilde (~), exclamation point (!), at sign (@), numerical sign (#), dollar sign ($),
percent (%), caret (^), ampersand (&), asterisk (*), opening and closing parentheses, underscore (_),
plus sign (+), hyphen (-), equal (=), opening and closing braces, vertical bar (|), opening and closing
brackets, backslash (\), colon (:), double quotation mark ("), semicolon (;), apostrophe ('), less than
sign (<),grater than sign (>), question mark (?), comma (,), period (.), and slash (/).
3.4
Authentication
3.4.1
Authentication Features
Authentication features on Garoon are as follows:
• Login authentication
• Session authentication
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You can set up the following authentication methods by combining the login authentication and the
session authentication:
Example:
• When logging in:
Authenticate users using an LDAP server.
• While logged in:
Authenticate users with the Basic authentication, the Open Integrated Authentication ver.2, etc.
Login authentication
Set the login authentication that is used when users log in to Garoon under the following conditions:
• Logging in to Garoon from other systems with single sign-on configuration.
• Authenticating using an LDAP server when logging in.
The following authentication methods can be used for login authentication:
• Standard authentication
• Environment variable authentication
Session authentication
Use session authentication to keep authentication information while logging in to Garoon.
In the session authentication, an authentication method can be combined with an authentication
database.
The following authentication methods can be used for session authentication:
• Basic authentication
• Environment variable authentication
• Cybozu Common Authentication
• Open Integrated Authentication ver.2
• Open Integrated Authentication ver.1
Authentication Database
The authentication database can be changed to obtain user information according to the selected
authentication method.
• Standard database
Obtain user information from Garoon.
• Authentication database
Obtain user information from an LDAP server.
•
•
42
Note
To use SSL in a Windows environment, see the limitations of Garoon on our website.
https://support.cybozu.com/en-us/article/4139
To use SSL to access an LDAP server, you must modify the configuration of Garoon. See the
following page on our website for details:
http://manual.cybozu.co.jp/en/tech/sslsetup.html
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3.4 Authentication
•
Tip
To obtain user information from an LDAP server, you must specify the LDAP server as an
authentication database.
Authentication Methods
The following authentication methods are available in Garoon.
Basic authentication
Authenticate users with the information stored in Garoon. The authentication result is stored in a cookie.
Environment variable authentication
Authenticate users with the information that is set as environment variables. Many single sign-on
products use variable authentication.
Cybozu Common Authentication
The authentication result is stored in a cookie. The authentication information is shared among Cybozu
products such as Office series and Dezie.
Open Integrated Authentication ver.2
The authentication result is stored in a cookie. The authentication information is shared not only among
Cybozu products, but also between Garoon and other products.
Specify the same value as your cooperative products in the following options:
• Cookie
• Authentication password
• Confirmation password
• Domain name
•
•
•
Tip
Contact our official partners for the information about setting up single sign-on with their products.
Open Integrated Authentication ver.2 is strengthened by the security compared with Cybozu Common
Authentication or Open Integrated Authentication ver.1.
If Open Integrated Authentication ver.2 is available for the product that shares authentication
information, we recommend that to use Open Integrated Authentication ver.2.
Open Integrated Authentication ver.1
The authentication result is stored in a cookie. The authentication information is shared between Garoon
and other products.
Specify the same value as your cooperative products in the following options:
• Authentication password
• Confirmation password
• Cookie domain name
• Cookie path
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•
•
Note
For higher security, we recommend that you specify the minimum path in Cookie path.
Tip
If you use Open Integrated Authentication on Garoon version 2.5.2 or earlier, Open Integrated
Authentication ver.1 will be automatically set after upgrading to the latest version of Garoon.
3.4.2
Managing Authentication
Adding Authentications
Adding login authentication methods
To add a login authentication method:
1
Click Basic system administration.
2
Click Authentication.
3
Click Login authentication.
4
Click Add.
5
Verify the login authentication method, and click Next.
6
Set the desired options to add a login authentication method.
7
Click Add.
•
Tip
To use the added authentication method, click Active on the Login authentication screen.
What are "Exclude everything up to and including the following string
when authorizing" and "Exclude this string and everything after it when
authorizing"?
You can specify the string that you want to exclude from the environment variable.
• Exclude everything up to and including the following string when authorizing:
Authenticate using the environment variable excluding the values from the beginning to the specified
string.
• Exclude this string and everything after it when authorizing:
Authenticate using the environment variable excluding the values from the specified string to the end.
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Adding Session Authentication Methods
To add a session authentication method:
1
Click Basic system administration.
2
Click Authentication.
3
Click Session authentication.
4
Click Add.
5
Select a session authentication method, and click Next.
6
Set the desired options to add a session authentication method.
7
Click Add.
•
Tip
To use the added authentication method, click Active on the Session authentication screen.
Changing Authentications
Changing Login Authentication Methods
To change a login authentication method:
1
Click Basic system administration.
2
Click Authentication.
3
Click Login authentication.
4
Select the login authentication method you want to change the details.
5
Click Edit.
6
Edit the options for the login authentication.
7
Click Save.
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Changing Session Authentication Methods
To change a session authentication method:
1
Click Basic system administration.
2
Click Authentication.
3
Click Session authentication.
4
Select the session authentication method you want to change the details.
5
Click Edit.
6
Edit the options for the session authentication.
7
Click Save.
Removing Authentications
Removing Login Authentication Methods
To remove a login authentication method:
1
Click Basic system administration.
2
Click Authentication.
3
Click Login authentication.
4
Select the login authentication method you want to remove.
5
Click Remove.
6
Click Yes.
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Removing Session Authentication Methods
To remove a session authentication method:
1
Click Basic system administration.
2
Click Authentication.
3
Click Session authentication.
4
Select the session authentication method you want to remove.
5
Click Remove.
6
Click Yes.
•
Tip
You cannot remove Basic authentication.
Adding Authentication Databases
To add an authentication database:
1
Click Basic system administration.
2
Click Authentication.
3
Click Authentication database.
4
Click Add.
5
Verify the authentication database format, and click Next.
6
Set the desired options to add an authentication database.
7
Click Add.
•
•
Tip
Depending on specifications of the LDAP server, system administrators prevent users from accessing
Garoon with blank password.
The port number is not required if your database format is LDAP.
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Changing Authentication Databases
To change an authentication database:
1
Click Basic system administration.
2
Click Authentication.
3
Click Authentication database.
4
Select the authentication database you want to change the details.
5
Click Edit.
6
Edit the options for authentication database.
7
Click Save.
•
•
Tip
You cannot modify Standard database.
The port number is not required if your database format is LDAP.
Removing Authentication Databases
To remove an authentication database:
1
Click Basic system administration.
2
Click Authentication.
3
Click Authentication database.
4
Select the authentication database you want to remove.
5
Click Remove.
6
Click Yes.
•
48
Tip
You cannot remove Standard database.
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3.4.3
Activating Authentication Methods
Activating Login Authentications
To activate a login authentication method:
1
Click Basic system administration.
2
Click Authentication.
3
Click Login authentication.
4
Click Active on each login authentication.
•
•
Tip
The login authentication methods in use are indicated as "Active".
You cannot disable a configured login authentication method. You can change to another login
authentication method or remove the login authentication method you are using, instead of disabling
the login authentication method.
Activating Session Authentications
To activate a session authentication method:
1
Click Basic system administration.
2
Click Authentication.
3
Click Session authentication.
4
Click Active on each session authentication.
•
Note
To use Open Integrated Authentication ver. 1 or Open Integrated Authentication ver. 2, you also need
to enable Standard authentication.
•
Tip
The session authentication methods in use are indicated as "Active".
To stop using a session authentication method, click Inactive.
•
3.5
Single Sign-on
"Single sign-on" in Garoon is a function to give the authentication information of users from Garoon to
other systems.
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With this function, a user logs in once and gains access to all systems without being prompted to log in
again at each of them.
The available authentication methods are as follows:
• GET authentication method:
A form-based authentication. The system uses parameters set in a URL to authenticate users.
The user information, which is input by the logged-in user to a form, is sent as URL the parameters to
the server.
• POST authentication method:
A form-based authentication. The system uses parameters posted by the Web page to authenticate
users.
The user information, which is input by the logged-in user to a form, is sent to the server by the POST
method.
•
Tip
GET authentication method is not secure. Be careful to manage the system.
3.5.1
Managing Single Sign-on
Adding Single Sign-on Configuration
To add a single sign-on configuration:
1
Click Basic system administration.
2
Click Single sign-on.
3
Click Single sign-on.
4
Click Add a configuration.
5
Set the desired options to add a single sign-on configuration.
6
Click Add.
•
Tip
Select Allow users to change in Options to allow users to change the settings in their Personal
settings.
Changing Single Sign-on
To change a single sign-on configuration:
1
Click Basic system administration.
2
Click Single sign-on.
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3
Click Single sign-on.
4
Select the single sign-on configuration you want to change the details.
5
Click Edit.
6
Edit the options for the single sign-on configuration.
7
Click Save.
Removing Single Sign-on Configurations
To remove a configuration:
1
Click Basic system administration.
2
Click Single sign-on.
3
Click Single sign-on.
4
Select the single sign-on configuration you want to remove.
5
Click Remove.
6
Click Yes.
•
Tip
In step 4, clicking Remove all configurations and then Yes removes all single sign on
configurations.
3.6
Files
Configure the settings, such as the file size limitation, version limitation, and MIME types.
3.6.1
Managing Files
The following options are available on the General settings screen for files:
File size limit:
Sets the file size limitation.
Selecting "(Unrestricted)" applies the largest file size that programs which are used in Garoon can
support. For version 3.5.x of Garoon, a file size limit of 300 MB is applied.
The files attached or added to the following applications are limited:
• Cabinet
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•
•
•
•
Memo
Messages
Bulletin Board
Address Book
The files attached to the followings are limited:
• Customer information
• Application menu
• User profile
Version limit:
Sets the version limit for files.
File lock period:
Sets the time period that the file is locked while a user is editing.
File locking:
Activates the function "File locking" to lock the file during editing.
Multiple file upload:
Activates the function "Multiple file upload" to allow users to upload multiple files with one submission.
•
•
•
•
Note
Multiple file upload is disabled when using Garoon version 2.5.4 or earlier.
Multiple file upload is disabled when authentication (example: Windows Authentication) is enabled on
the Garoon server. Multiple file upload remains disabled even if "Active" is selected.
Tip
To upload multiple files, Adobe Flash Player version 9.0.115.0 or later is required.
When using Remote Service, multiple file upload may be disabled on some Web browsers.
To manage files:
1
Click Basic system administration.
2
Click Files.
3
Click General settings.
4
Set the desired options.
5
Click Save.
•
52
Tip
To upload multiple files, Adobe Flash Player version 9.0.115.0 or later is required.
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To configure file attachments:
1
Click Basic system administration.
2
Click Files.
3
Click General settings.
4
Set the desired options.
5
Click Save.
3.6.2
Managing MIME Types
The MIME type format consists of a type and subtype such as "text/plain".
The MIME type specifies how files which have been added to the Garoon system are processed by the
Web browser.
Adding MIME Types
To add a MIME type:
1
Click Basic system administration.
2
Click Files.
3
Click MIME type.
4
Click Add MIME type.
5
Set the desired options to add a MIME type.
6
Click Add.
•
Tip
Set a MIME type for each extension.
Changing MIME Types
To change a MIME type:
1
Click Basic system administration.
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2
Click Files.
3
Click MIME type.
4
Select the extension you want to change MIME type.
5
Click Edit.
6
Edit the options for the MIME type.
7
Click Save.
Removing MIME Types
To remove MIME types:
1
Click Basic system administration.
2
Click Files.
3
Click MIME type.
4
Select the MIME types that you want to remove.
5
Click Remove.
6
Click Yes.
•
Tip
In step 4, clicking Remove all mime types and then Yes removes all mime types.
3.6.3
Managing MIME Types with CSV File
To manage MIME types with a CSV file:
1
Click Basic system administration.
2
Click Files.
3
Click Import MIME type or Export MIME type.
4
Set the desired options.
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5
•
Import data from or export to a CSV file.
Tip
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
3.7
Screen
3.7.1
Setting Up Screen
You can set the following default values for screens:
• Number of display items or display width for columns
• E-mail address link:
Specifies how mailer software starts by clicking an e-mail address link.
• Show image files:
Specifies whether to show images along with the body or comments in E-mail or Messages.
• Character encoding for file output
• Information to display after names:
Specifies whether to show names in another language or priority organizations along with user names.
User names can be displayed in one of the following patterns:
• User name
• User name (English name)
• User name: priority organization
• User name (English name): priority organization
•
•
•
•
Tip
The settings apply to the initial settings of users who are added after changing the settings. The
settings do not apply to existing users.
Users can change the initial settings of items for which editing is allowed in their Personal settings.
The maximum number of display items that is specified in Personal settings also applies to the
system administration screen.
If the "Localized name" field for the language that is selected in "Languages of names" on Garoon is
empty, the name that is set in the "Display name" field is displayed as the user name.
To set up screen:
1
Click Basic system administration.
2
Click Screen.
3
Click General settings.
4
Set the desired options.
5
Click Save.
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Setting Screen Design
To set the initial setting for the screen design:
1
Click Basic system administration.
2
Click Screen.
3
Click Design settings.
4
Select the screen design that you want to use as an initial setting for users.
5
Click Save.
Changing Menus in Header
The following options are available:
• Show application menu:
Shows the application menu on the user screen.
• Application menu type:
Shows icons in the application menu.
• Show start menu:
Shows the “[Go]” menu on the user screen.
• Personal settings:
Allows users to change the header settings in their Personal settings.
To set up header:
1
Click Basic system administration.
2
Click Screen.
3
Click Header and footer settings.
4
Edit the options for the application menu and the [Go] menu.
5
Click Save.
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3.7.2
Setting Up Application Menu
Application menu on the screen:
a)
a): Application menu
Adding Application Menu
You can add a component link, or link directly to a URL as an application menu.
To add an application menu:
1
Click Basic system administration.
2
Click Screen.
3
Click Application menu list.
4
Click Add item.
5
Set the desired options to add an item to the application menu.
6
Click Add.
•
•
•
Tip
To add subjects in multiple languages, click Add localized name in Subject.
If you specify both Icon URL and Icon file, the image specified by Icon URL takes priority.
Specifying an icon file may slow Garoon performance.
Editing Application Menu
To edit an application menu:
1
Click Basic system administration.
2
Click Screen.
3
Click Application menu list.
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4
Click the application menu you want to edit the details.
5
Click Edit.
6
Edit the options for the application menu.
7
Click Save.
•
Tip
If the Subject field is left blank, the application name will be initialized to the default name.
Reordering Application Menu
To reorder application menu:
1
Click Basic system administration.
2
Click Screen.
3
Click Application menu list.
4
Click Reorder items.
5
Change the display order of the application menu items.
6
Click Save.
Removing Application Menus
To remove application menus:
1
Click Basic system administration.
2
Click Screen.
3
Click Application menu list.
4
Select the application menus that you want to remove.
5
Click Remove.
6
Click Yes.
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Initializing Application Menu
To delete added items and initialize application menu:
1
Click Basic system administration.
2
Click Screen.
3
Click Application menu list.
4
Click Initialize menu.
5
Click Yes.
3.7.3
Setting Up “[Go]” menu
“[Go]” menu on the screen:
a)
a): “[Go]” menu
Adding Items to the “[Go]” menu
To add an item that opens from the “[Go]” menu at the top of the screen:
1
Click Basic system administration.
2
Click Screen.
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3
Click [Go] menu.
4
Click Add item.
5
Set the desired options to add an item to the [Go] menu.
6
Click Add.
•
Tip
To add subjects in multiple languages, click Add localized name in Subject.
Editing Items of the “[Go]” menu
To edit an item that opens from the “[Go]” menu at the top of the screen:
1
Click Basic system administration.
2
Click Screen.
3
Click [Go] menu.
4
Click the start menu name you want to edit the details.
5
Click Edit.
6
Edit the options for the “[Go]” menu.
7
Click Save.
•
Tip
If the Subject field is left blank, the menu will be initialized to the default name.
Reordering Items on the “[Go]” menu
To reorder items:
1
Click Basic system administration.
2
Click Screen.
3
Click [Go] menu.
4
Click Reorder items.
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5
Change the display order of the “[Go]” menu items.
6
Click Save.
Removing Items from the “[Go]” menu
To remove items from the “[Go]” menu:
1
Click Basic system administration.
2
Click Screen.
3
Click [Go] menu.
4
Select the start menu names that you want to remove.
5
Click Remove.
6
Click Yes.
Initializing “[Go]” menu
To delete added items and initialize “[Go]” menu:
1
Click Basic system administration.
2
Click Screen.
3
Click [Go] menu.
4
Click Initialize menu.
5
Click Yes.
3.7.4
Managing Web Mail Accounts
Set the web mail service URL link to move to after clicking an e-mail address.
Adding Web Mail Account Information
To add web mail account information:
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1
Click Basic system administration.
2
Click Screen.
3
Click Web mail accounts.
4
Click Add web mail account.
5
Enter the required settings to add a web mail account.
6
Click Add.
•
•
Tip
Please contact each company information desk to get web mail service URL.
If an invalid URL is entered, the mail client that is used with your Web browser will be started by
clicking an e-mail address.
Editing Web Mail Account
To edit web mail account:
1
Click Basic system administration.
2
Click Screen.
3
Click Web mail accounts.
4
Click the service name you want to edit the details.
5
Click Edit.
6
Edit the options for the web mail account.
7
Click Save.
Removing Web Mail Account
To remove web mail account:
1
Click Basic system administration.
2
Click Screen.
3
Click Web mail accounts.
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4
Click the service name you want to remove.
5
Click Remove.
6
Click Yes.
3.7.5
Setting Up Drop-down List
Set the following drop-down lists that are displayed on user screens:
• Drop-down list for organizations
• Drop-down list for users
• Drop-down list for facility groups
• Drop-down list for facilities
The following options are available on the Drop-down list settings screen:
• Personal settings:
Allows users to change the drop-down list settings in their Personal settings.
• Results per item:
Sets the maximum number of items for recently-used items displayed in drop-down lists.
• Clear history:
Clears the drop down history.
•
Tip
Once you clear the drop down history, you cannot restore the history.
Allowing Users to Change Drop-down List Settings
To set up drop-down lists:
1
Click Basic system administration.
2
Click Screen.
3
Click Drop-down list settings.
4
Set the desired options.
5
Click Save.
3.8
Calendar
The following calendars can be added:
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•
•
•
•
•
•
Standard calendar:
The standard calendar is automatically added by the default settings of Garoon.
Holidays, workdays, and memos (system memo) can be added to the calendar as events.
System calendar:
Only system administrators can add. Anniversaries or memos (system memo) can be added to the
calendar as events.
My calendar:
All users can add. Anniversaries and memos (user memo) can be added to the calendar as events.
Tip
The default holidays are set based on the Japanese calendar.
To display holidays on the user screen, you must enable the Holidays option on the General
settings screen for Scheduler.
See "Managing Scheduler4.4.1 Managing Scheduler" on page 120.
Users can set up their calendars in their Personal settings.
3.8.1
Managing Calendars
Adding calendars
To add a system calendar:
1
Click Basic system administration.
2
Click Calendar.
3
Click Calendar settings.
4
Click Add calendar.
5
Set the desired options to add a calendar.
6
Click Add.
Adding events
The events that you add to calendars are applied to the portlets such as Scheduler and Calendars.
To add an event to the system calendar:
1
Click Basic system administration.
2
Click Calendar.
3
Click Calendar settings.
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4
Select the calendar where you want to add an event.
5
Click Add event.
6
Set the desired options to add an event.
7
Click Add.
The view of events differs depending on the event type.
The following event types can be set to a standard calendar and a system calendar:
• Holidays:
You can specify weekdays and Saturdays as holidays.
The information based on the event details and holiday icons are displayed with red background. Red
background basically indicates Sundays.
• Workdays:
You can specify Saturdays and holidays as workdays.
The information based on the event details and workday icons are displayed with white background.
White background basically indicates weekdays.
• Notes:
You can edit a note and display the text on Scheduler.
The information based on the event details are displayed in the calendar. Notes do not affect the
background color.
Events on the screen:
a)
b)
C)
a): Holiday
b): Workday
c): Note
Editing Events
To edit an event:
1
Click Basic system administration.
2
Click Calendar.
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3
Click Calendar settings.
4
Select the calendar in which you want to edit the event.
5
Select the event date you want to edit.
6
Click Edit.
7
Edit the options for the event.
8
Click Save.
Changing Calendar Names
To change a calendar name:
1
Click Basic system administration.
2
Click Calendar.
3
Click Calendar settings.
4
Select the calendar of which you want to change the name.
5
Click Details.
6
Click Edit.
7
Click Save.
•
Tip
You cannot change the name of "Standard calendar".
Deleting Calendars or Events
Deleting calendars
To delete a system calendar:
1
Click Basic system administration.
2
Click Calendar.
3
Click Calendar settings.
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4
Select the calendar you want to delete.
5
Click Details.
6
Click Delete.
7
Click Yes.
•
•
Tip
You cannot delete "Standard calendar".
If you delete a system calendar, all of the events in the calendar are eliminated.
Removing events
To remove events:
1
Click Basic system administration.
2
Click Calendar.
3
Click Calendar settings.
4
Select the calendar from which you want to remove the event.
5
Select the events that you want to remove.
6
Click Remove.
7
Click Yes.
•
Tip
In step 5, clicking Remove all events and then Yes removes all events.
3.8.2
Setting Up Offices
Your overseas branches or 24-hour factories may have their own office hours. You can specify options
such as office days, and office hours for each office.
The following options are available:
• Office name: To add facility names in multiple languages, click "Add localized name" in Office name.
• Office code: The office code must be unique.
• Office days:
Sets office days of the office. You can specify weekdays and holidays as the office days according to
the office's needs.
• Office hours:
Sets office hours of the office. You can divide morning and afternoon so that the lunch break can be
excluded from the office hours.
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•
•
•
Calendar:
• Calendar to be applied:
Sets the calendar that you want to apply to the office.
• Apply the workdays in the calendar:
Select the check box to apply the workdays that are set to the selected calendar. See the following
section for workdays:
"Adding events" on page 64.
Tip
If you do not apply the workdays in the calendar, the workdays appear as notes in the calendar.
Nonworking hours are displayed in gray on the Scheduler screen.
Office hours on the screen:
Setting Priority
Time zones
The time zone priority is as follows:
1st. Time zone that is set in the user's Personal settings
2nd. Time zone of the display language of the Web browser:
This is applicable only if Japanese, English, or simplified Chinese is set as the display language.
3rd. The default time zone of the locale
Office days and office hours
If the settings of office days and office hours differ between Basic system administration settings and
Personal settings, the priority is as follows:
1st. Office days and office hours those are set in the user's Personal settings
2nd. Office days and office hours those are applied to the office of the users
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Adding Offices
To add an office:
1
Click Basic system administration.
2
Click Calendar.
3
Click Office settings.
4
Click Add office.
5
Set the desired options to add an office.
6
Click Save.
•
Tip
The office code must be unique.
Editing Office Details
To edit office details:
1
Click Basic system administration.
2
Click Calendar.
3
Click Office settings.
4
Click the office name that you want to edit.
5
Click Edit.
6
Edit the options for the office.
7
Click Save.
Removing Offices
If you remove the offices that are in use by users, the office details will be carried to the users as their
own setting.
To remove an office:
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1
Click Basic system administration.
2
Click Calendar.
3
Click Office settings.
4
Click the office name that you want to remove.
5
Click Delete.
6
Click Yes.
•
Tip
To remove multiple offices at once, in step 4, select the check boxes for all offices that you want to
remove.
3.8.3
Managing Data with CSV Files
You can import and export event data using CSV files.
To manage event data with a CSV file:
1
Click Basic system administration.
2
Click Calendar.
3
Click Calendar settings.
4
Select the calendar that you want to manage the data.
5
Click Import events data or Export events data.
6
Set the desired options to import data from or export to a CSV file.
7
Import data from or export to a CSV file..
•
•
Tip
If the CSV file contains duplicates of existing events, the events are added as new events using the
details in the CSV file.
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Importing Office Data from CSV Files
Import office names or office data from CSV files.
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To import office data from a CSV file:
1
Click Basic system administration.
2
Click Calendar.
3
Click Import from CSV file.
4
Select the data type that you want to import.
5
Set the desired options and click Next.
6
Click Import.
Exporting Office Data to CSV Files
Export office names or office data to CSV files.
To export office data to a CSV file:
1
Click Basic system administration.
2
Click Calendar.
3
Click Export to CSV file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
6
Save the file.
3.9
Notifications
3.9.1
Managing Notifications
You can specify the retention period for updates and confirmed notifications.
The notifications are deleted automatically when the specified period has elapsed.
Setting Maximum Retention Period for Notification Data
Set the maximum retention period in days for notifications.
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Notification data older than the specified period will be automatically deleted.
The following options are available:
• Maximum retention period for notification data:
Sets the maximum value that users can set to the retention period in their Personal settings for
Notifications.
The maximum retention period for notification data is applied to the notifications for Updates.
• Maximum retention period for confirmed notification data:
Sets the maximum retention period for confirmed notifications.
•
•
Tip
If you add users after setting the maximum retention period, the setting is applied to the defaults in
their Personal settings.
Defaults that are applied to Personal settings:
• When maximum period is set to 30 or longer, or “Unlimited” : 30
• When maximum period is set to 15 or shorter, or “Don't save”: The same as the set value
Users can change the retention period on the Confirmed notifications screen in their Personal
settings.
To set the maximum retention period for notification data:
1
Click Basic system administration.
2
Click Notifications.
3
Click Notification's retention period.
4
Select the options for each maximum period.
5
Click Save.
Receiving "Notices from Cybozu"
"Notices from Cybozu" is displayed on the following screens:
• The Important notices screen in Notices tab
• The notification that are displayed on the system administrator screen
•
•
Tip
"Notices from Cybozu" is currently available only in Japanese.
Internet access is required to receive "Notices from Cybozu".
To receive Notices from Cybozu:
1
Click Basic system administration.
2
Click Notifications.
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3
Click Notices from Cybozu.
4
Select Receive notices from Cybozu on Receive.
5
Click Set.
3.10 Logging
The following information are written out to logs: users login information, events occurred on Garoon
system, and user actions on applications such as Portal and Scheduler.
•
•
•
Note
Saving large amounts of log data places a heavy load on the server when using the following
functions:
• Viewing logs
• Searching logs
• Exporting logs
• Deleting all log entries
Tip
We recommend the following methods for reducing server load:
• Use functions that place heavy loads on the server during times when user access is low.
• Regularly delete logs from the server.
Before saving logs, the setting for output log is needed.
3.10.1 Setting Up Logging
Set the conditions for output logs.
The conditions are as follows:
• Target to be output
• Category (Basic system or each application)
• Error severity
• Destination for log output
To set the conditions:
1
Click Basic system administration.
2
Click Logging.
3
Click View log.
4
Click Settings.
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5
Select the category of which you want to output logs, and then click Next.
6
Select log types and destinations.
7
Click Save.
3.10.2 Viewing Logs
This operation may place a heavy load on the server. We recommend that you perform this operation at
a time when user access to Garoon is low.
To view the logs:
1
Click Basic system administration.
2
Click Logging.
3
Click View log.
4
Select the category of which you want to view logs.
5
Select the log that you want to view the details.
6
View the details of the log.
3.10.3 Deleting Logs
Deleting multiple logs
To delete multiple logs:
1
Click Basic system administration.
2
Click Logging.
3
Click View log.
4
Select the category of which you want to delete logs.
5
Select the logs that you want to delete.
6
Click Delete.
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Click Yes.
Deleting logs specifying the category and the period
All logs in the selected category from before the specified date are deleted.
This operation may place a heavy load on the server. We recommend that you perform this operation at
a time when user access to Garoon is low.
To delete logs:
1
Click Basic system administration.
2
Click Logging.
3
Click View log.
4
Click Delete entries from specified period.
5
Specify the category and period from which you want to delete logs.
6
Click Yes.
3.10.4 Exporting Logs to CSV Files
You can use the following conditions to filter the log data to be exported:
• Category
• Type
• Period to export:
Logs that are output between the start and end date will be exported to a CSV file.
This operation may place a heavy load on the server. We recommend that you perform this operation at
a time when user access to Garoon is low.
To export a log:
1
Click Basic system administration.
2
Click Logging.
3
Click Export log.
4
Specify conditions to export log data to a CSV file.
5
Click Export.
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Enter the file name and the data to a CSV file.
3.11 License
To continue using Garoon, you must register your license.
Trial period
The trial period for Garoon is 60 days after installation. If you do not register your license key after the
trial period has expired, the users can no longer use Garoon.
In addition, administrators can perform the following operations only:
• If you have either the role of administrator or the administrative privilege for License, you can access
only the following screen:
• The Notices screen
• If you have either the role of administrator or the administrative privilege for License, you can access
the following screens:
• The Notices screen
• The Manage licenses screen in Basic system administration
•
Tip
The display language may vary depending on the user's language option set in their Personal settings,
if you are not registered with a valid service license after the trial period has expired.
• The display option is set to Japanese, English, or Simplified Chinese:
The set language will be displayed.
• The display option is set to "Use browser settings":
Web browser's display language will be displayed. If the language that is set to the Web browser is
not supported by Garoon, Japanese, English, or Simplified Chinese will be displayed depending on
the user's OS.
Service license expiration
You must register your service license key within 30 days after the service license expiration date.
Otherwise, the following service will be suspended:
• Upgrade service
• Cybozu Online Service available only in Japanese
• Technical support service available only in Japanese
• Archive library service
• Notices from Cybozu service available only in Japanese
• Additional applications:
• Garoon 3 Workflow
• Garoon 3 MultiReport
• Garoon 3 Full Text Search
• Garoon 3 Keitai
• Garoon 3 Reminder
• Garoon 3 Cooperative API
•
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Tip
If any of the services is unavailable, a notification will be displayed on the Important notices screen.
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•
•
Multi language service is available even after your service license expires.
For more details about the service license, please visit our website at:
http://products.cybozu.co.jp/garoon/price/licence/service.html
The page listed above is currently available only in Japanese.
3.11.1 Registering Licenses
To register your licenses:
1
Click Basic system administration.
2
Click License.
3
Click Manage licenses.
4
Click Register license.
5
Enter the required fields, and then click Register.
•
Tip
The license cannot be deleted once registered.
3.11.2 Confirming License Registration
To confirm your license registration:
1
Click Basic system administration.
2
Click License.
3
Click Manage licenses.
4
Click License registration history.
5
Confirm the information of the registered license.
3.12 External Server
3.12.1 Setting Up System Mail Account
The system mail account is used to send e-mails from Garoon.
Once you set up the system mail account, you can use the following functions:
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•
Forwarding e-mail for schedule notifications
Forwarding e-mail for phone message notifications
Sending Web conference invitation e-mails to the creator and invitees of the conference
The following settings are available on the System mail account settings screen:
• System mail account: Select whether activate the system mail account.
• System e-mail address: The account that sends e-mails from the system.
• Outgoing mail server (SMTP) name
• Outgoing port number
• Use of SSL: Select the check box to use SSL to communicate with the mail server.
• Time-out period
• SMTP authentication type
• POP before SMTP:
Authenticates before sending e-mail. You must set up POP before SMTP on the outgoing mail server.
•
Tip
Port number must be entered using single-byte alphanumeric characters.
Activating System Mail Account
To activate system mail account:
1
Click Basic system administration.
2
Click External server.
3
Click System mail account settings.
4
Select Active on System mail account.
5
Set the desired options.
6
Click Save.
3.12.2 Setting Up Web Proxy
Once you set up web proxy, you can access servers via a web proxy.
Activating Web Proxy
To activate web proxy:
1
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Click Basic system administration.
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Click External server.
3
Click Web proxy settings.
4
Select Active on Web proxy.
5
Set the desired options.
6
Click Save.
•
•
•
Note
To use SSL in a Windows environment, see the limitations of Garoon on our website.
https://support.cybozu.com/en-us/article/4139
To use SSL to access an LDAP server, you must modify the configuration of Garoon. See the
following page on our website for details:
http://manual.cybozu.co.jp/en/tech/sslsetup.html
Tip
Several addresses can be specified in the Proxy exceptions field by separating them with
semicolons (;).
3.13 Localization
3.13.1 Settings Up Localization
The following options are available on the General settings screen for Localization.
• Selectable languages:
Specifies the languages that are available to users.
• Frequently-used time zones:
Adds frequently-used time zones to help users easily select a time zone. The setting is applied to the
Time zone drop-down list.
Time zone drop-down list:
a)
a): Frequently-used time zones
•
Locale for printing:
Sets the display format, such as language, date, and time, which is used for printing Timesheet and
Scheduler.
On the Printable version screen, the logged-in user can select whether to print the date by using the
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•
Personal setting or the system setting.
Set the following options:
• Language
• Long date
• Short date
• Time format
Personal settings:
Allows users to change the locale settings or the office settings in their Personal settings.
User information: Allow users to use the "English spelling" field for their user names.
Default locale: Select the default language and time zone for users.
To set up localization:
1
Click Basic system administration.
2
Click Localization.
3
Click General settings.
4
Set the desired options.
5
Click Save.
Setting Priority
The priority of display formats such as language, date, and time, is as follows:
1st. Language, date, and time formats that are set in the user's Personal settings
2nd. Language, date, and time formats of the Web browser's display language:
This is applicable only if Japanese, English, or Simplified Chinese is set to the display language.
3rd. Language, date, and time formats that are set on the General settings screen for Localization.
The language option is set to "Use browser settings":
If you select Use browser settings from the Language list, the display format of time and date will be
set up according to the Web browser's display language.
The display formats are as follows:
Language
Option
Long date
Short date
Time format
•
•
80
Japanese (ja)
English (en)
2012 年 3 月 6 日(火)
3/6(火)
13:25
Tuesday, March 6, 2012
Tue. Mar. 6
13:25
Simplified Chinese
(zh)
2012 年 3 月 6 日(星期三)
3/6(三)
13:25
Tip
The display format of the date and time is as outlined above, even when using the settings on the
General settings screen for Localization.
If English fonts are mapped correctly to display fonts, the yen sign will appear as "\"(backslash).
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Notices To use Japanese and Chinese on the same screen:
Some characters may be garbled if you display both Japanese and Chinese on the same screen in
Internet Explorer 6.
You can prevent garbling by mapping English fonts to display fonts. To map fonts, edit the “common.ini”
file, which is a type of configuration files.
The “common.ini” file is saved to the following directory when Garoon is installed in the default directory.
• On Windows OS:
C:\Inetpub\scripts\cbgrn
• On Linux OS:
/var/www/cgi-bin/cbgrn
To map fonts:
1
Stop the web server where Garoon is installed
2
Open the “common.ini” file.
3
Add the following line to the “I18N” section.
force_en_ie6 = "1"
4
Save the “common.ini” file.
5
Start the web server where Garoon is installed.
•
Tip
If English fonts are mapped correctly to display fonts, the yen sign will appear as "\"(backslash).
Display names and users' languages
The administrators can specify organization names, category names, and some other items in multiple
languages. The default name is displayed if the name is not set in the language specified by the user.
The following items can be added in multiple languages:
• Application menu
• Subjects of Link to application
• Subjects of Link to URL
• "Go" menu
• Subjects of Link to application
• Subjects of Link to URL
• Office names
• Portal names
• HTML portlet names
• PHP portlet names
• Office names
• Category names in Space
• Shared bookmark subjects in Bookmarks
• Organization names
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•
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•
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Facility names
Facility group names
Category name in Bulletin Board
Folder names in Cabinet
Book names in Address Book
Category names in Workflow
Category names in MultiReport
What is a "Default" name?
The name set to Default is displayed if no name is set in the language that each user uses.
Organization name settings:
Names set in each language
Default
Japanese
English
Tokyo
headquarters
本社
head office
Simplified
Chinese
总公司
Tokyo
headquarters
(N/A)
head office
总公司
Tokyo
headquarters
本社
(N/A)
总公司
Tokyo
headquarters
本社
head office
(N/A)
Names to be displayed
(Language: Name)
Japanese: 本社
English: head office
Simplified Chinese: 总公司
Japanese: Tokyo headquarters
English: head office
Simplified Chinese: 总公司
Japanese: 本社
English: Tokyo headquarters
Simplified Chinese: 总公司
Japanese: 本社
English: head office
Simplified Chinese: Tokyo headquarters
3.13.2 Setting Up Locales
The display formats of date and time may vary depending on the location or the language.
You can use locales to define information of a certain location or language.
The following options are available for each locale:
• Language
• Long date
• Short date
• Time format
Date and time on the screen:
a)
b)
c)
a): Time format
b): Long date
c): Short date
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Tip
The formats that you set to locales are not applied to the following items:
• Years and months in the calendars that are used to select a date
• Dates that are used to specify a period on the New appointment screen or the Search
appointment screen
Date and time in CSV files
For setting priority for locales, see the following section:
"Setting Priority" on page 80.
Adding Locales
To add a locale:
1
Click Basic system administration.
2
Click Localization.
3
Click Locale settings.
4
Click Add locale.
5
Set the desired options to add a locale.
6
Click Save.
•
Tip
The locale code must be unique.
Editing Locale Details
To edit locale details:
1
Click Basic system administration.
2
Click Localization.
3
Click Locale settings.
4
Click the locale name that you want to edit.
5
Click Edit.
6
Edit the options for the locale.
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•
Click Save.
Tip
The changes in the locale settings, which are made by the system administrators, are applied to
users' Personal settings.
Removing Locales
To remove a locale:
1
Click Basic system administration.
2
Click Localization.
3
Click Locale settings.
4
Click the locale name that you want to remove.
5
Click Remove.
6
Click Yes.
•
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Tip
To remove multiple locales at once, in step 4, select the check boxes for all locales that you want to
remove.
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Managing Applications
4.1
Portal
Portal provides easy access to Garoon applications and functions.
A portal consists of one or more portlets.
The following types of portals are available:
• System portals:
Portals that are set up by system administrators. System portals can be created for each organization.
You can grant user rights for the portals and the portlets on portals. Setting user rights allows you to
restrict users and organizations from using specific portals and portlets.
• My portals:
Portals that are set up by individual users. Users can arrange necessary portlets and frequently-used
portlets on personal portals for their own convenience.
Personal portals are available only to the users who created the portals, and cannot be shared with
anyone else.
•
Tip
System portals cannot be edited or hidden by users.
Users can easily create personal portals based on personal portal templates. The personal portal
templates are prepared either by system administrators or application administrators.
4.1.1
Managing Portals
The following portlets can be added to a portal:
Application menu:
Clicking an icon starts, the application corresponding to the icon.
Notices:
Notices such as information among company members are displayed in this portlet.
Calendars:
Calendar is displayed in this portlet.
If the calendar to display in this portlet is changed, the display of the Scheduler portlet allocated on the
same portal is also changed according to the calendar.
Search the Web:
This portlet is used to search using Internet search sites.
Quick send:
This portlet is used to send e-mails or messages.
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Bookmarks:
Links are displayed in this portlet. Users can specify the category to display.
Scheduler (Group day view):
Daily planner of users in a group.
Scheduler (Group week view):
Weekly planner of users in a group.
Scheduler (Day view):
Daily planner of a user.
Scheduler (Week view):
Weekly planner of a user.
Scheduler (Month view):
Monthly planner of a user.
Scheduler (Year view):
Annual planner of a user.
Scheduler search:
Search appointments by user name or facility name.
Messages:
Messages are displayed in this portlet. Users can specify the folder to display.
Unacknowledged Messages:
Messages to be confirmed are displayed in this portlet. Clicking Acknowledge removes the message
from the list.
Messages Acknowledgement status:
This portlet is used to check view status of messages. Clicking the title of the message displays the
details of that message.
Bulletin Board:
Topics are displayed in this portlet. Users can specify the category to display.
Cabinet:
Files on Cabinet are displayed in this portlet. Users can specify the folder to display.
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Memo:
This portlet is used to create a memo. Users can save a memo by clicking Save.
Phone Messages:
Phone messages are displayed in this portlet. Users can check if phone message is added.
Timesheet:
Time sheets are displayed in this portlet. Users can record “In” time or “Out” time to Timesheet.
To-Do List:
Uncompleted To-Dos are displayed in this portlet.
To-Dos that are past due date are displayed in bold red.
To-Dos that are due today are displayed in bold blue.
User list:
User list is displayed in this portlet. Users can view user information by clicking the user name.
Address book search:
This portlet is used to search entries in the selected address book on Address Book.
Presence indicator:
This portlet is used to view or change your presence information.
Newly arriving E-mail:
The number of new e-mail is displayed in this portlet. Users can specify the account to display.
E-mail:
E-mails are displayed in this portlet. Users can specify the account and folder to display.
Workflow:
A list of the requests that are stored in the specified folder is displayed in this portlet.
Users can specify one of the following folders:
• Inbox
• Sent items
• Drafts
•
Tip
The "Workflow" portlet is available during the trial period and after adding a Workflow user to Garoon.
MultiReport:
A list of the reports that are stored in folders or categorized in filters is displayed in this portlet.
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Users can specify one of the following folders or filters:
• Inbox
• Sent items
• Drafts
• One of the filters
•
Tip
The "MultiReport" portlet is available during the trial period and after adding a MultiReport user.
Weather forecast:
Weather forecast is displayed in this portlet. Users can select the area to display.
•
•
Tip
This service is currently available only in Japanese.
Only the weather forecast in Japan can be displayed.
Company search:
This portlet is used to search for a company by entering the company name.
•
•
Tip
This service is currently available only in Japanese.
Company search only supports information about companies in Japan.
Postcode search:
This portlet is used to search an address with the postcode.
•
•
Tip
This service is currently available only in Japanese.
Postcode search only supports postcodes in Japan.
Map search:
This portlet is used to search for a map by entering the address.
•
•
Tip
This service is currently available only in Japanese.
Map search only supports maps in Japan.
Route search:
This portlet is used to search train routes by entering the name of departure station and arrival station.
•
•
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Tip
This service is currently available only in Japanese.
Route search only supports the transportation in Japan.
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RSS Reader sites list:
RSS feeds added to RSS Reader are displayed in this portlet.
RSS Reader latest list:
Latest articles of the specified sites are displayed in this portlet.
Presence information:
The user's presence information is displayed. Users can edit their status using the portlet.
Favorite:
Favorite items are displayed in this portlet. Users can filter the favorite items by application.
Updates:
Notifications are displayed in this portlet. Users can check modifications of the files, topics, or
appointments, which are set for Notification.
Confirmed notifications:
Confirmed notifications are displayed in this portlet. Users can check the notifications that were removed
from Updates.
Full Text Search:
This portlet is used to search data in Garoon by entering keywords.
Creating a Portal
Portals can be created as the following procedures:
Step 1. Adding a portal
Step 2. Allocating portlets
Step 3. Changing portlet settings
Step 4. Setting user rights for the portlet
Step 5. Reordering portlets
Step 6. Making portlet public
Step 7. Setting user rights for the portal
Step 8. Previewing the portal
Step 9. Making the portals public
•
•
•
Tip
Before creating a portal, each application corresponding to portal must be configured.
You can set user rights as follows:
• User rights for each portal
• User rights for each portlet
You can change the contents displayed in each portlet.
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1. Adding a Portal
To add a portal:
1
Click Application settings.
2
Click Portal.
3
Click Portals.
4
Click New.
5
Enter the portal name.
6
Click Add.
•
Tip
To add portal names in multiple languages, click Add localized name in Portal name.
2. Allocating New Portlets
To allocate a portlet to the portal:
1
On the Portals screen, select the portal where you want to allocate portlets.
2
Click Allocate new portlet at Upper, Left column, Center column, or Right column of Portlets.
3
Select the portlet that you want to allocate to the portal.
4
Click Add.
3. Changing Portlet Settings
To change the portlet settings:
1
On the Portal details screen, click Settings on the portlet that you want to change the setting.
2
Change the desired options for the portlet.
3
Click Save.
•
Tip
Items that can be set for a portlet are different depending on the type of portlets.
Changing Display Name
To change a portal name:
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On the Portal details screen, click Edit.
2
Enter the new portal name.
3
Click Save.
•
Tip
To add portal names in multiple languages, click Add localized name in Portal name.
To change a portlet name:
1
On the Portal details screen, click Display name on the portlet that you want to change its name.
2
Enter the new display name for the portlet.
3
Click Save.
•
Tip
To add portlet display names in multiple languages, click Add localized name in Display name.
4. Setting User Rights for Portlets
To set user rights for portlets:
1
On the Portal details screen, click User rights on the portlet that you want to set user rights.
2
Click Add.
3
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
4
Click Add.
•
Tip
You can remove the user rights on the "User rights" screen that appears after step 2.
5. Reordering Portlets
To reorder portlets:
1
On the Portal details screen, click Reorder.
2
Change the display order of the portlets.
3
Click Save.
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Moving Portlets
To move portlets:
1
On the Portal details screen, click Move on the portlet that you want to move.
2
Select the column where you want to allocate the portlet.
3
Click Move.
6. Making Portlet Public
To make the portlet public:
1
On the Portal details screen, click Public on the portlet that you want to make public.
2
Click Yes.
•
•
Tip
Click Private to make the portlet private.
Only the public portlets are displayed to users.
Making All Portlets Public
To make all portlets public:
1
On the Portal details screen, click Make all portlets public on the immediate right of Portlets.
2
Click Yes.
•
Tip
Users cannot access the portlets until you make the portal public.
7. Setting User Rights for Portals
To set user rights for the portal:
1
On the Portal details screen, click Edit user rights.
2
Click Add.
3
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
4
Click Add.
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Tip
If you set Portal user rights for an organization, those user rights are not inherited to its child
organizations.
To edit or remove the user rights, navigate to the User rights screen that appears after the step 2.
8. Previewing the Portal
To preview the portal:
1
On the Portal details screen, click Preview.
You can confirm the following points:
•
•
Whether if the portals are displayed as you set.
Whether the operation of the portal is performed successfully.
9. Making Portals Public
To make the portal public:
1
On the Portal details screen, click Make public.
2
Click Yes.
•
•
Tip
Click Make private to make the portal private.
Only the public portals are displayed to users.
Changing Display Settings
Setting Default Portal
You can specify the default portal that appears after a user logs in. The default portals can be set for
each organization.
To set a default portal:
1
Click Application settings.
2
Click Portal.
3
Click Default portal.
4
Select an organization.
5
Click Edit.
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Select the default portal that you want to set.
7
Click Save.
•
•
Tip
In the step 4, if "(Top)" is selected, the setting will affect all organizations. However, the setting for
each organization has higher priority.
In the step 6, if "(Not set)" is selected, the top of portal will be displayed as a default.
Reordering Portals
To reorder portals:
1
Click Application settings.
2
Click Portal.
3
Click Reorder portals.
4
Change the display order of the portals.
5
Click Save.
Removing Portals
To remove portals:
1
Click Application settings.
2
Click Portal.
3
Click Portals.
4
Select the portals that you want to remove.
5
Click Delete.
6
Click Yes.
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In step 4, clicking Delete all portals and then Yes removes all portals.
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4.1.2
Managing HTML Portlets and PHP Portlets
Creating Portlets
Following portlets can be added:
• HTML portlet
Use HTML to create portlets.
• PHP portlet
Use PHP to create portlets.
•
•
Note
Due to the changing of the error levels of Garoon, errors may occur when you use PHP portlets that
use old versions of PHP.
Compatible versions of Garoon and PHP are as follows:
• Older than version 3.1.0 of Garoon: PHP4
• Version 3.1.0 or later of Garoon: PHP5
PHP portlets are set to private after upgrading Garoon from versions older than 3.5.0 to the latest
version. If you use the same PHP portlets after upgrading, confirm that there are no errors before
making the portlets public.
Adding Portlet Group
You can categorize HTML portlets and PHP portlets into groups by usage.
To add a portlet group:
1
Click Application settings.
2
Click Portal.
3
Click Portlet groups.
4
Click New.
5
Enter the portlet group name.
6
Click Add.
•
•
Tip
To add group names in multiple languages, click Add localized name in Group name.
Once you have added a portlet, you can select the added portlet group in Portlets.
Adding HTML Portlet
To add an HTML portlet:
1
Click Application settings.
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2
Click Portal.
3
Click HTML portlet, and then click New.
4
Set the desired options to add an HTML portlet.
5
Click Add.
•
•
•
Tip
The following tags are not needed:
• <html> and </html>
• <head> and </head>
• <body> and </body>
To add portlet names in multiple languages, click Add localized name in Portlet name.
To allow users to allocate this HTML portlet to their personal portals, select the Allow use of this
portlet for personal portal check box in My portals.
Adding PHP Portlet
To add a PHP portlet:
1
Click Application settings.
2
Click Portal.
3
Click PHP portlet.
4
Click New.
5
Set the desired options to add a PHP portlet.
6
Click Add.
•
•
Tip
To add portlet names in multiple languages, click Add localized name in Portlet name.
To allow users to allocate this PHP portlet to their personal portals, select the Allow use of this
portlet for personal portal check box in My portals.
Valid Keywords
You can use keywords in HTML portlet and PHP portlet.
Keywords are replaced with the user information of the users who are using portlets.
The valid keywords are as follows:
• %Name%:
User name
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•
•
•
%ID%:
User ID used on Garoon
%Account%:
Login name
%Mail%:
E-mail address registered on “User profile”
%Password%:
Password
%session_password%:
Password
%Tel%:
Contacts registered on “User profile”
%URL%:
URL registered on “User profile”
Editing Portlets
Editing Portlet Groups
To edit portlet group:
1
Click Application settings.
2
Click Portal.
3
Click Portlet groups.
4
Select the portlet group that you want to edit.
5
Click Edit.
6
Edit the portlet group.
7
Click Save.
Editing HTML Portlet
To edit an HTML portlet:
1
Click Application settings.
2
Click Portal.
3
Click HTML portlet.
4
Select the portlet that you want to edit.
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5
Click Edit.
6
Edit the HTML portlet.
7
Click Save.
Editing PHP Portlets
To edit PHP portlets:
1
Click Application settings.
2
Click Portal.
3
Click PHP portlets.
4
Select the portlet that you want to edit.
5
Click Edit.
6
Edit the PHP portlet.
7
Click Save.
Removing Portlets
The following portlet groups or portlets can be removed:
• Portlet groups that are added on the system administration screen
• Portlet that is allocated to a portal
• HTML portlet
• PHP portlet
Removing Portlet Groups
To remove portlet groups:
1
Click Application settings.
2
Click Portal.
3
Click Portlet groups.
4
Select the portlet groups that you want to remove.
5
Click Delete.
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6
•
Click Yes.
Tip
In step 4, clicking Delete all portlet groups and then Yes removes all portlet groups.
Removing Portlets Allocated to Portals
To remove a portlet:
1
Click Application settings.
2
Click Portal.
3
Click Portals.
4
Select the portlet where you want to remove a portlet.
5
Click Remove on the portlet that you want to remove.
6
Click Yes.
Removing HTML Portlets
To remove HTML portlets:
1
Click Application settings.
2
Click Portal.
3
Click HTML portlet.
4
Select the HTML portlet that you want to remove.
5
Click Delete.
6
Click Yes.
•
Tip
In step 4, clicking Delete all portlet groups and then Yes removes all HTML portlets.
Removing PHP Portlets
To remove PHP portlets:
1
Click Application settings.
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2
Click Portal.
3
Click PHP portlet.
4
Select the portlet you want to remove.
5
Click Delete.
6
Click Yes.
•
Tip
In step 4, clicking Delete all and then Yes removes all PHP portlets.
4.1.3
Changing Personal Portal Template
Change the template for personal portal to help users to create a personal portal easily.
You can allocate frequently-used portlets in Personal portal template.
The created template will be displayed as a default for creating a personal portal.
To change the personal portal template:
1
Click Application settings.
2
Click Portal.
3
Click Personal portal template.
4
Edit the template.
•
•
Tip
You can set only one template.
The method to add or edit personal portal template is the same with the method for shared portlets.
Initializing Personal Portal Template
To initialize the template for personal portal:
1
Click Application settings.
2
Click Portal.
3
Click Personal portal template.
4
Click Initialize.
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5
Click Yes.
4.1.4
Managing Privileges
You can set permissions and user rights to portals.
•
Tip
If you set Portal user rights for an organization, those user rights are not inherited to its child
organization.
Setting Personal Portal Permissions
To set personal portal permissions:
1
Click Application settings.
2
Click Portal.
3
Click Personal portal permissions.
4
Click Add.
5
Select the organizations, users, or roles to which you want to grant the permission, and click
6
Click Add.
•
•
↓Add.
Tip
Once the personal portal permission is removed, the users can no longer use the personal portal that
has been currently created.
You can remove the permissions on the "Personal portal permissions" screen that appears after step
3.
Granting Operational Administrative Privilege to Users
To grant operational administrative privilege for the portal to users:
1
Click Application settings.
2
Click Portal.
3
Click Portal administrators.
4
Select the portal for which you want to grant operational administrative privilege.
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5
Click Add.
6
Select the organizations, users, or roles to which you want to grant the privilege, and click ↓Add.
7
Click Add.
•
•
Tip
The menu to manage portals for only users who have operational administrative privilege is displayed
on the Portal screen.
You can remove the privileges on the Portal administrators screen that appears after step 4.
Setting Portlet Group Operational Administrative Privilege
To set operational administrative privilege for portlet groups:
1
Click Application settings.
2
Click Portal.
3
Click Portlet group administrators.
4
Select the portlet group to which you want to set operational administrative privilege.
5
Click Add.
6
Select the organizations, users, or roles to which you want to grant the privilege, and click ↓Add.
7
Click Add.
•
•
Tip
The HTML portlet menu appears on the Portal screen for the added operational administrators..
To edit or remove the privileges, navigate to the Portlet group administrators screen that appears
after the step 4.
4.1.5
Managing Data with CSV Files
You can manage the following portlet data using XML files:
• HTML portlets
• PHP portlets
You can manage the following name data using CSV files:
• HTML portlet names
• PHP portlet names
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Importing Portlet Data from XML Files
To import HTML or PHP portlet data from XML files:
1
Click Application settings.
2
Click Portal.
3
Click Import from file.
4
Select the data type that you want to import.
5
Specify the file to upload, and click Import.
Exporting Portlet Data to XML Files
To export HTML or PHP portlet data to XML files:
1
Click Application settings.
2
Click Portal.
3
Click Export to file.
4
Select the data type that you want to export.
5
Select the portlets to export, and click ←Add.
6
Click Next.
7
Click Export.
8
Save the file.
Importing Portlet Name Data from CSV Files
To import HTML or PHP portlet name data from CSV files:
1
Click Application settings.
2
Click Portal.
3
Click Import from file.
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4
Select the data type that you want to import.
5
Set the desired options, and click Next.
6
Confirm the preview of the file contents, and click Import.
•
Tip
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Exporting Portlet Name Data to CSV Files
To export HTML or PHP portlet name data to CSV files.
1
Click Application settings.
2
Click Portal.
3
Click Export to file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
6
Save the file.
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4.2
Space
Space is an application that facilitates collaborative projects by cross-organizational members. The team
or group members can use spaces to effectively collaborate and share information regardless of their
organization.
The following functions are available to space members:
• Discussion:
Discussions allow members to communicate and discuss with each other. Add discussions whenever
a topic arises in the project implementation process so that the members can organize their
comments and ideas.
• Shared To-Do:
Shared To-Dos are used to assign tasks to members and track the progress. A To-Do task can be
shared by multiple assignees. All To-Do tasks can be displayed in a list where the number of tasks is
presented by status and assignee for quick reference. Change the assignees and due dates to carry
out your projects more smoothly and effectively.
4.2.1
Managing Spaces
Administrators on your Garoon can edit, move, and delete all spaces.
Spaces and categories are managed on the Edit categories screen.
•
•
•
Tip
Total space size in this category on the Edit categories screen indicates the total disk usage of the
selected categories. The data of spaces, discussions, shared To-Dos, comments, and attachments
are included in this size.
The key icon indicates that the space is private. This space can be viewed only by the administrators
on your Garoon and the members assigned to the space.
A space can be edited only by the members assigned to the space.
Adding Categories
To add a category:
1
Click Application settings.
2
Click Space.
3
Click Edit categories.
4
Select a category.
5
Click Add.
6
Set the desired options to add a category.
7
Click Add.
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•
•
Tip
Category codes must be unique.
To add subjects in multiple languages, click Add localized name in Subject.
Editing Categories
To edit a category:
1
Click Application settings.
2
Click Space.
3
Click Edit categories.
4
Select a category.
5
Click Category details or Details.
6
Click Edit.
7
Edit the options for the category.
8
Click Save.
Reordering Subcategories
To reorder subcategories:
1
Click Application settings.
2
Click Space.
3
Click Edit categories.
4
Select a category.
5
Click Reorder subcategories.
6
Change the display order of the subcategories.
7
Click Save.
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Moving Categories
To move a category:
1
Click Application settings.
2
Click Space.
3
Click Edit categories.
4
Select a category.
5
Click Category details or Details.
6
Click Move.
7
Select the category to which you want to move the category.
8
Click Move.
•
Tip
You cannot move the Root category.
Moving Spaces
To move a space:
1
Click Application settings.
2
Click Space.
3
Click Edit categories.
4
Select the category with the space that you want to move.
5
Select the check boxes of the spaces that you want to move.
6
Click Move.
7
Select the category to which you want to move the space.
8
Click Move.
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Deleting Categories
Category deletions are permanent.
To delete a category:
1
Click Application settings.
2
Click Space.
3
Click Edit categories.
4
Select a category.
5
Click Category details or Details.
6
Click Delete.
7
Click Yes.
•
•
Tip
You cannot delete categories with a space or a subcategory.
You cannot delete the Root category.
Deleting Spaces
Space deletions are permanent.
To delete a space:
1
Click Application settings.
2
Click Space.
3
Click Edit categories.
4
Select the category with the space that you want to delete.
5
Select the check boxes of the spaces that you want to delete.
6
Click Delete.
7
Click Yes.
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•
Tip
Alternatively, on the user screen, you can delete a space by clicking Delete on the Space details
screen.
4.2.2
Managing Categories with Files
The following data can be managed using CSV files:
• Categories
• Category names
Importing Data from CSV Files
To import category data from CSV files:
1
Click Application settings.
2
Click Space.
3
Click Import from CSV file.
4
Select the data type that you want to import.
5
Set the desired options, and click Next.
6
Confirm the CSV file contents and click Import.
•
Tip
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Exporting Data to CSV Files
To export category data to CSV files:
1
Click Application settings.
2
Click Space.
3
Click Export to CSV file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
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Save the file.
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4.3 Bookmarks
4.3
Bookmarks
Bookmarks can be configured as the following procedures:
1. Setting how open a link
2. Setting shared bookmarks
3. Setting access rights for a category
4. Granting operational administrators for a category to users
4.3.1
Managing Shared Bookmarks
Setting How to Open a Link
To set how to open a link:
1
Click Application settings.
2
Click Bookmarks.
3
Click General settings.
4
Select Subject or URL or Icon on Link to new window.
5
Click Save.
•
Tip
A website will be displayed depending on the selection in the step 4:
• When selecting "Subject or URL":
• By clicking the subject or URL of the link, a website opens in a new tab.
• By clicking the icon, a website opens in the same window.
• When selecting "Icon":
• By clicking the icon, a website opens in a new tab.
• By clicking the subject or URL of the link, a website opens in the same window.
Setting Shared Bookmarks and Shared Categories
Adding a Link
To add a link to shared bookmarks:
1
Click Application settings.
2
Click Bookmarks.
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3
Click Shared bookmarks.
4
Select the category where you want to add a link.
5
Click New.
6
Set the desired options to add a link.
7
Click Add.
Valid characters for the URL for a link are as follows:
•
•
•
•
a to z
A to Z
0 to 9
Symbols:
%:/?#[]@!$&'()*+,;=-._~
Add a Divider
To add a divider to shared bookmarks:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category where you want to add a divider.
5
Click Add divider.
6
Click Yes.
Adding a Category
To add a category:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category where you want to add a category.
5
Click Add category.
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6
Set the desired options to add a category.
7
Click Add.
•
•
Tip
Category code must be unique.
To add a subject in multiple languages, click Add localized name in Subject.
Editing Links or Categories
Editing a Link
To edit a link:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category in which you want to edit a link.
5
Click Details of the link that you want to edit.
6
Click Edit.
7
Edit the options for the link.
8
Click Save.
Editing a Category
To edit a category:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category that you want to edit.
5
Click Details.
6
Click Edit.
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Edit the options for the category.
8
Click Save.
Reordering Items
Reordering Links
To reorder links:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category in which you want to reorder links.
5
Click Details.
6
Click Reorder links or dividers.
7
Change the display order of the links and dividers.
8
Click Save.
Reordering Subcategories
To reorder subcategories:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category in which you want to reorder subcategories.
5
Click Details.
6
Click Reorder subcategories.
7
Change the display order of the subcategories.
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8
Click Save.
Moving Links or Categories
Moving a Link
To move a link:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category in which you want to move a link.
5
Click Details of a link you want to move.
6
Click Move.
7
Select the category to which you want to move the link.
8
Click Move.
Moving a Category
To move a category:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category that you want to move.
5
Click Details.
6
Click Move.
7
Select the category to which you want to move the category.
8
Click Move.
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•
Tip
You cannot move the “(Root)” category.
Removing Links or Categories
Removing Links or Dividers
To remove links or dividers:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category in which you want to remove a link or a divider.
5
Select the links or dividers that you want to remove.
6
Click Delete.
7
Click Yes.
Removing a Category
To remove a category:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category that you want to remove.
5
Click Details of a category.
6
Click Remove.
7
Click Yes.
•
•
Note
Once the category is removed, all the links in the category are also removed.
Once removed, the links or categories cannot be restored.
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•
•
Tip
You can not remove categories with 15 or more nested levels of subcategories. Reduce the number
of nested levels to 14 before deleting the category.
You cannot remove the “(Root)” category.
4.3.2
Managing Privileges for Shared Bookmarks
Setting User Rights for a Category
The following privilege can be set for each organization, user, and role:
• View
•
Tip
The user rights of Bookmarks that are set for a category are not inherited to its sub categories.
To set user rights for a category:
1
Click Application settings.
2
Click Bookmarks.
3
Click User rights.
4
Select the category for which you want to set user rights.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant user rights, and click ↓Add.
8
Click Add.
•
Tip
You can remove the user rights on the "User rights" screen that appears after step 5.
Granting Operational Administrators for a Category to Users
To grant operational administrative privileges for a category to users:
1
Click Application settings.
2
Click Bookmarks.
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3
Click Operational administrators.
4
Select the category for which you want to grant operational administrative privileges.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the privilege, and click ↓Add.
8
Click Add.
•
•
Tip
The menu to manage links is displayed only for users who have operational administrative privilege
on the Bookmarks screen.
You can remove the privileges on the "Operational administrators" screen that appears after step 5.
4.3.3
Managing Data with CSV Files
The following data can be managed using CSV files:
• Links and dividers
• User rights
•
Tip
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Managing Data with CSV Files
To manage data with a CSV file:
1
Click Application settings.
2
Click Bookmarks.
3
Click Shared bookmarks.
4
Select the category in which you want to import or export data.
5
Click File import or File export.
6
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To import a file: Specify the file to upload and then click Next.
To export data: Set the options for exporting.
Click Import or Export.
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Managing User Right Data with CSV File
To manage user right data with a CSV file:
1
Click Application settings.
2
Click Bookmarks.
3
Click Import user rights data or Export user rights data.
4
To import a file: Specify the file to upload and then click Next.
5
Click Import or Export.
•
To export data: Set the options for exporting.
Tip
If the categories that are in the CSV file are not found in Garoon, an error occurs.
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4.4
Scheduler
Scheduler can be configured as the following procedures:
1. Setting appointment functions
2. Adding appointment types
3. Setting additional appointment notes
4. Setting facility reservations
5. Setting facility groups
6. Setting facilities
7. Setting user rights for appointments
8. Granting operational administrative privileges to users
•
•
Tip
Appointment type is a text displayed next to the title of an appointment.
Additional appointment note is a function that affects the Appointment details screen with the
appointment type.
4.4.1
Managing Scheduler
The following options are available on the General settings screen for Scheduler:
• Units of time
• Range of repeating appointments
• Whether to allow users to add private appointments
• Visibility of private appointments:
When Hide private appointments is selected, only the users who are appointed as viewers of the
appointment can know the appointment exists.
• Whether to show membership schedules:
Select the Show check box to allow users to arrange appointments of organizations.
• Whether to show holidays
• Whether to show (All facilities):
We recommend that you do not display the "(All facilities)" link, if you have registered a large number
of facilities and facility groups. Displaying the "(All facilities)" link may cause your server to slow down.
• Whether to show facility names next to appointment subjects
To set up Scheduler:
1
Click Application settings.
2
Click Scheduler.
3
Click General settings.
4
Set the desired options.
5
Click Save.
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•
Tip
"Private appointment" at a subject indicates that this appointment is a private appointment that can be
viewed by only the specified users.
4.4.2
Managing Appointments
Adding Appointment Types
To add an appointment type:
1
Click Application settings.
2
Click Scheduler.
3
Click Appointment type.
4
Enter appointment types.
5
Click Save.
•
•
•
•
•
Tip
Enter one appointment type per line.
Once you have added an appointment type, users can use the following functions:
• Selecting an appointment type on "Subject" to add an appointment.
• Affecting the Appointment details screen using the additional appointment note.
Users can add appointment types in Personal settings.
The appointment types that users added are displayed above the appointment types that the system
administrators have been added.
Appointment types will be provided in Japanese if you install default data.
Editing Appointment Types
To edit appointment types:
1
Click Application settings.
2
Click Scheduler.
3
Click Appointment type.
4
Edit the appointment types.
5
Click Save.
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Removing Appointment Types
To remove appointment types:
1
Click Application settings.
2
Click Scheduler.
3
Click Appointment type.
4
Clear the appointment type you want to remove.
5
Click Save.
Adding Additional Appointment Notes
You can edit additional instructions for each appointment type using HTML tags. The additional
appointment notes are displayed on the Appointment details screen if the appointment type is
specified.
To add an additional appointment note:
1
Click Application settings.
2
Click Scheduler.
3
Click Additional appointment note.
4
Click Add.
5
Edit the additional appointment note. Enter one note per line.
6
Click Add.
•
•
Tip
Before adding an additional appointment note, the appointment types must have been added.
The following tags are not needed:
• <html> and </html>
• <head> and </head>
• <body> and </body>
Valid Keywords
You can use keywords in Additional appointment type.
Keywords are replaced with the user information of users who are using Scheduler.
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The valid keywords are as follows:
• %Name%:
User name
• %ID%:
User ID used on Garoon
• %Account%:
Login name
• %Mail%:
E-mail address registered on “User profile”
• %Password%:
Password
• %session_password%:
Password
• %Tel%:
Contacts registered on “User profile”
• %URL%:
URL registered on “User profile”
Editing Additional Appointment Note
To edit an additional appointment note:
1
Click Application settings.
2
Click Scheduler.
3
Click Additional appointment note.
4
Select the appointment type name that you want to edit.
5
Click Edit.
6
Edit the options for the additional appointment note.
7
Click Save.
Reordering Additional Appointment Notes
To reorder additional appointment notes:
1
Click Application settings.
2
Click Scheduler.
3
Click Additional appointment note.
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Click Reorder.
5
Change the display order of the additional appointment notes.
6
Click Save.
Removing Additional Appointment Notes
To remove additional appointment notes:
1
Click Application settings.
2
Click Scheduler.
3
Click Additional appointment note.
4
Select the appointment types that you want to remove.
5
Click Delete.
•
Tip
In step 4, clicking Delete all additional appointment notes and then Yes removes all additional
appointment notes.
• To remove multiple additional appointment notes at once, in step 4, select the check boxes
for all additional appointment notes that you want to remove.
4.4.3
Managing Facilities
Adding Facility Group
To add a facility group:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group where you want to add a facility group.
5
Click Add child facility group.
6
Set the desired options to add a facility group.
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7
•
•
•
•
•
Click Add.
Tip
Once you have added a facility group, you can select the added facility group on "Facility" for an
appointment.
Up to three levels of hierarchy can be included in the facility group.
Facility group code must be unique.
To add facility group names in multiple languages, click Add localized name in Facility group name.
You can enter HTML tags to "Memo".
Editing Facility Group Details
To edit a facility group details:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group that you want to edit the details.
5
Click Details.
6
Click Edit.
7
Edit the options for the facility group.
8
Click Save.
Reordering Facility Groups
To reorder facility groups:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility groups that you want to reorder.
5
Click Reorder child facility groups.
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6
Change the display order of the child facility groups.
7
Click Save.
Moving Facility Groups
To move facility groups:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group you want to move.
5
Click Details.
6
Click Move facility group.
7
Select the group where you want to move the facility group.
8
Click Move.
•
Tip
If the facility group has one or more child facility groups, its child facility groups will also be moved.
Removing Facility Group
To remove a facility group:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group that you want to remove.
5
Click Details.
6
Click Remove.
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7
•
•
•
Click Yes.
Tip
Once the parent facility group is removed, all child facility groups of the parent group are also
removed.
Removing a facility group does not remove the facilities that belong to that group.
The facilities that belong to the removed facility group are no longer members of any facility group.
Adding Facilities
To add facilities:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group where you want to add the facility.
5
Click Add facility.
6
Set the desired options to add a facility.
7
Click Add.
•
•
•
Tip
Facility code must be unique.
A facility can belong to only one facility group.
To add facility names in multiple languages, click Add localized name in Facility name.
Editing Facility Details
To edit a facility details:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group of which you want to edit the details of a facility.
5
Select the facility that you want to edit the details.
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6
Click Edit.
7
Edit the options for the facility.
8
Click Save.
Changing Facility Group Membership
To change a facility group membership:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group in which you want to change the membership.
5
Select the facility that you want to move to another facility group.
6
Click Change facility group.
7
Select the facility group to which you want to move the facility.
8
Click Save.
Removing Facilities from Facility Group
To remove facilities from a facility group:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group from which you want to remove facilities.
5
Select the facilities that you want to remove.
6
Click Remove.
7
Click Yes.
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Reordering Facilities
To reordering facilities:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group in which you want to reorder facilities.
5
Click Reorder facilities.
6
Change the display order of the facilities.
7
Click Save.
Removing Facilities
To remove a facility:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group in which you want to remove the facility.
5
Select the facility you want to remove.
6
Click Remove.
7
Click Yes.
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4.4.4
Managing Facility Reservations
The following options are available:
• Inherit settings:
Allows the facility or the facility group to inherit the settings of its parent facility group.
• Maximum reservation period
• Maximum duration per reservation
• Users allowed to edit reservations
• Notes:
Displays notes in the facility list or in the facility group list.
• Repeating appointments:
Allows users to reserve facilities for repeating appointments.
•
•
•
Tip
The operational administrators are allowed to add or edit reservations regardless of the facility
reservation settings, if they are granted the privileges for the facility groups or facilities.
Even if you disable Repeating appointments, the existing facility reservations for repeating
appointments will remain until the end date.
If you add a facility, the facility will inherit the settings of its parent group as the default value for facility
reservation settings.
Editing Facility Reservation Settings
To edit facility reservation settings:
1
Click Application settings.
2
Click Scheduler.
3
Click Facility reservation settings.
4
Select the facility group.
5
Select facility name or facility group name that you want to edit the settings.
6
Edit the reservation options for the facility or the facility group.
7
Click Save.
What is inheritance of settings?
•
The settings are inherited as follows, if a facility group or a facility is placed under multiple-hierarchies
of facility groups:
• The facility group or the facility inherits the settings of one-upper-level group.
• The facility group or the facility inherits the settings of two-upper-level group, if the one-upper-level
group is inheriting the settings of its parent group.
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•
•
•
•
•
The facility group or the facility inherits the default value, if there is no group in the upper level.
If you move facility groups or facilities, the facility group or the facility inherits the settings of the
destination parent group.
If you change the settings of the parent group, the change will be reflected in the facility groups or the
facilities that are inheriting the settings.
If you add a facility, the facility will inherit the settings of its parent group as the default value for facility
reservation settings.
Tip
Even if you disable Repeating appointments, the existing reservations for repeating appointments
will not be affected.
Initializing Facility Reservation Settings
To initialize facility reservation settings:
1
Click Application settings.
2
Click Scheduler.
3
Click Facility reservation settings.
4
Select the facility group where the facility that you want to initialize the settings belongs.
5
Click Initialize settings.
6
Edit the options to initialize the facility reservation settings.
7
Click Initialize.
Setting Whether to Display Notes on Facilities List
To set whether to display notes on the facilities list:
1
Click Application settings.
2
Click Scheduler.
3
Click Facility reservation settings.
4
Select the facility group.
5
Select the facility name or the facility group.
6
Select Show on Notes.
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7
Click Save.
Adding Facility Reservation Custom Item
To add a facility reservation custom item:
1
Click Application settings.
2
Click Scheduler.
3
Click Facility reservation item.
4
Click Add custom item.
5
Set the desired options to add a custom item.
6
Click Add.
7
Click Save.
Editing Facility Reservation Custom Item
To edit a facility reservation custom item:
1
Click Application settings.
2
Click Scheduler.
3
Click Facility reservation items.
4
Select the custom item that you want to edit.
5
Click Edit.
6
Edit the options for the custom item.
7
Click Save.
Reordering Facility Reservation Custom Items
To reorder facility reservation custom items:
1
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2
Click Scheduler.
3
Click Facility reservation items.
4
Click Reorder custom items.
5
Change the display order of the facility reservation items.
6
Click Save.
Deleting Facility Reservation Custom Items
1
Click Application settings.
2
Click Scheduler.
3
Click Facility reservation items.
4
Select the item that you want to delete from Custom items.
5
Click Delete.
6
Click Yes.
4.4.5
Changing Display Settings
Editing Facility Reservation Items
To edit facility reservation items:
1
Click Application settings.
2
Click Scheduler.
3
Click Facility reservation items.
4
Select the item that you want to edit.
5
Click Edit.
6
Edit the item details.
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7
•
•
Click Save.
Tip
For built in items, you can set only whether to display the item by a default.
You can set directly by selecting the following items and then clicking Save on the Facility
reservation items screen:
• "Status"
• "List view"
• "Show item name"
4.4.6
Managing Privileges for Schedule
Setting User Rights for Scheduler
The following privileges can be set for each organization, user, role, facility, and facility group:
• View
• Add
• Edit
• Delete
You can set multiple user rights for Scheduler of a single user. The following user rights are available:
• User rights for organizations
• User rights for organization members
• User rights for roles
•
•
Note
The users who have only the privilege to view in Scheduler can edit or remove the appointments if
they are set as attendees for the appointments.
Tip
If the user rights for Scheduler are granted both to facility groups and member facilities, the user right
priority is as follows:
• 1st: Parent facility groups
• 2nd: Child facility groups
• 3rd: Facilities
For the duplication of user right, see the following:
“4.23 User Right Priority” on page 287.
To set user rights for Scheduler:
1
Click Application settings.
2
Click Scheduler.
3
Click Edit user rights.
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4
Select the organization or user that you want to set the user rights for their Scheduler.
5
Click Add.
6
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
7
Select the check boxes of the user rights that you want to add.
8
Click Add.
•
•
Tip
You can remove the user rights on the User rights screen that appears after step 4.
You can edit the user rights by clicking Edit on the User rights screen that appears after step 4.
Granting Operational Administrative Privileges for Facility to
Users
To grant operational administrative privilege for the facility to users:
1
Click Application settings.
2
Click Scheduler.
3
Click Facilities/Facility groups.
4
Select the facility group for which you want to grant operational administrative privilege.
5
Click Set operational administrative privileges.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the privilege, and click ↓Add.
8
Click Add.
•
•
•
Tip
The menu to manage facilities or facility groups for only users who have operational administrative
privilege is displayed on the Scheduler screen.
Users who have operational administrative privileges can add or edit the reservation of facilities or
facility groups, regardless of the setting of "Facility reservation settings".
You can remove the privileges on the Operational administrators screen that appears after step 5.
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4.4.7
Deleting Old Appointments in Bulk
Once deleted, the appointments cannot be restored.
To delete old appointments in bulk:
1
Click Application settings.
2
Click Scheduler.
3
Click Delete appointments.
4
Specify the threshold date.
5
Click Delete.
6
Click Yes.
•
Tip
All appointments before the specified date are deleted.
4.4.8
Managing Data of Scheduler or Facilities with File
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
The following data can be managed using CSV files:
• Appointments
• Facility details
• Facility names
• Facility group details
• Facility group names
• User rights
Importing Data from CSV Files
To import appointment data from CSV files:
1
Click Application settings.
2
Click Scheduler.
3
Click Import from CSV file.
4
Select the data type that you want to import.
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5
Set the desired options, and click Next.
6
Confirm the CSV file contents and click Import.
•
•
Tip
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
You can export the registrant information data but you cannot import it.
Exporting Data to CSV Files
Facility group details will be exported along with facility data, if the facility group information is defined in
the CSV file.
To export appointment data to CSV files:
1
Click Application settings.
2
Click Scheduler.
3
Click Export to CSV file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
6
Save the file.
•
Tip
You can export the registrant information data but you cannot import it.
4.4.9
Configuring V-CUBE Meeting
V-CUBE Meeting is a Web-based conferencing service that uses the Web conference room (virtual
conference room on the Internet).
Any user can attend a Web conference by clicking its specified URL, even if they are in different offices
or if they cannot access Garoon.
By connecting a Web camera and head set to a client computer, attendees of a Web conference can
allow others into the conference to interact with them in real-time.
•
Note
V-CUBE Meeting is not available if Garoon has been installed in the Windows environment.
•
Tip
V-CUBE Meeting uses V-CUBE of V-cube, Inc.
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Preparing to Use V-CUBE Meeting
Before configuring V-CUBE Meeting on Garoon, you must complete the following:
Sign up for V-CUBE Meeting.
Sign up for V-CUBE meeting in advance of when you expect to use it. After you sign up, it will take a few
days before you can use the service.
Configure an e-mail address in each user profile.
The information required to log in to the Web conference room is sent by e-mail to the attendees of the
Web conference. System administrators must configure the e-mail addresses of all users who use the
Web conference room in advance.
Tip
•
•
To sign up for V-CUBE Meeting, consult your distributor or Cybozu official partners.
Cybozu official partners: https://www.cybozu.com/jp/partner/list/sales/
The pages listed above are currently available only in Japanese.
Enabling Web Conferences
Getting the required information to configure V-CUBE Meeting
STEP1
STEP2
STEP3
•
•
Get the information that was issued to you when you signed up for V-CUBE
Meeting.
•
Access URL
•
Login ID
•
Password
•
Web conference room ID
Configuring V-CUBE Meeting
Enable V-CUBE Meeting on the V-CUBE Meeting screen.
"4.4.9 Configuring V-CUBE Meeting" on page 137.
Setting up the Web conference room
"Adding Web Conference Rooms" on page 139.
Tip
We will send you e-mail containing the information required to set up the Web conference room when
the Web conference rooms can be added to V-CUBE Meeting. To configure V-CUBE Meeting, use the
information provided in this e-mail.
"Administrator password" is included in this e-mail. You can login the V-CUBE administration screen
using this password. This password is required for access to Garoon administration.
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Configuring V-CUBE Meeting
The following settings are available on the V-CUBE Meeting screen:
• V-CUBE Meeting
• Enable V-CUBE Meeting: Select the check box to use V-CUBE Meeting.
• Show URL on the details screen: Select the check box to display the access URL for the Web
conference room.
• Send invitation URL via e-mail: Select the check box to send an e-mail containing information such
as the access URL of the Web conference room and the date and time of the conference to the
attendees.
• Number of external invitee fields: Enter the maximum number of the external invitee fields that are
displayed on the "New appointment" screen or the "Edit appointment" screen.
• Login preferences Use the information that was issued when you sign up for V-CUVE Meeting for the
following settings:
• V-CUBE Meeting URL: The URL that is required to access the Web conference room.
• Login ID: The login ID to enter the Web conference room.
• Password: The password to enter the Web conference room.
To configure V-CUBE Meeting:
1
Click Application settings.
2
Click Scheduler.
3
Click V-CUBE Meeting.
4
Set your desired options.
5
Click Save.
•
Note
V-CUBE Meeting does not support Garoon Keitai.
Adding Web Conference Rooms
Add Web conference rooms that use V-CUBE Meeting.
The procedure to add Web conference rooms is the same as the procedure to add facilities.
"4.4.3 Managing Facilities" on page 124.
Set the following V-CUBE Meeting settings, as well as the facility information:
• Facility code: The conference room ID (room ID) is included in the e-mail to notify you that V-CUBE
Meeting is enabled. Use this conference room ID as the facility code.
• Enable V-CUBE Meeting Select the check box to use this facility as a Web conference room.
• Maximum number of participants: Set the maximum number of users who can join a Web conference.
To allow an unlimited number of users, set the maximum number of participants to "999".
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Appointment with Web conference options:
•
Note
You cannot add or edit an appointment on Garoon if the total number of attendees and external
invitees of the appointment exceeds the value for the maximum number of participants.
4.5
Messages
4.5.1
Managing Messages
Setting Up Messages
The following options are available on the General settings screen for Messages:
• Acknowledgement status:
Sets the default value for the Request recipient's acknowledgement option that users specify on
the Compose Messages screen.
• Rich text:
Allows users to use rich text format when they compose messages or post comments on the user
screen.
• Acknowledgement mode:
You can select one of the following modes:
• Manual:
Once the user clicks Acknowledge on the Message details screen, the message is marked as a
read message.
• Automatic:
Once the user views the Message details screen, the message is marked as a read message.
• Anchor links:
Allows users to use anchor links when they post comments.
Anchor links is a feature to automatically replace the string to hyper link to the comment. If a user
enter the string ">>" with the existing comment number in the comment, the link to the comment with
the corresponding number will be generated automatically.
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•
Tip
The rich text editor for Garoon does not support Safari for Macintosh.
To set up Message:
1
Click Application settings.
2
Click Messages.
3
Click General settings.
4
Set the desired options.
5
Click Save.
Searching Messages
You can search messages to view the details of each message. You can also access the attachments in
a message.
To search messages:
1
Click Application settings.
2
Click Messages.
3
Click Message search.
4
Specify search conditions, and then click Search.
5
In the search results, select the message that you want to view the details.
Deleting Old Messages in Bulk
All messages that have not changed since a specified date will be deleted.
Once deleted, the messages cannot be recovered.
To delete old messages in bulk:
1
Click Application settings.
2
Click Messages.
3
Click Delete messages.
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4
Specify the threshold date.
5
Click Delete.
6
Click Yes.
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4.6
Bulletin Board
Bulletin Board can be configured as the following procedures:
1. Adding categories
2. Enabling optional functions for Bulletin Board
3. Setting user rights for categories
4. Granting operational administrators for categories to users
5. Setting notifications for categories
4.6.1
Enabling Optional Functions for Bulletin Board
The following options are available on the General settings screen for Bulletin Board:
• Allow to post comments by default:
Sets the default value for the Comment option that users specify on the Post new topic screen.
• Rich text:
Allows users to use rich text format when they post topics or comments on the user screen.
• Anchor links:
Allows users to use anchor links when they post comments.
If a user enter the string ">>" with the existing comment number in the comment, the link to the
comment with the corresponding number will be generated automatically.
Tip
• The rich text editor for Garoon does not support Safari for Macintosh.
• Anchor links is a function to replace the string to hyper link to the corresponding comment
automatically.
To set up Bulletin Board:
1
Click Application settings.
2
Click Bulletin Board.
3
Click General settings.
4
Set the desired options.
5
Click Save.
4.6.2
Managing Bulletin Board
Adding Categories
To add a category:
1
Click Application settings.
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2
Click Bulletin Board.
3
Click Edit categories.
4
Select the category where you want to add a subcategory.
5
Click Add category.
6
Set the desired options to add a category.
7
Click Add.
•
•
Tip
Category code must be unique.
To add a subject in multiple languages, click Add localized name in Subject.
Editing Category Information
To edit category information:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Edit categories.
4
Select the category that you want to edit.
5
Click Category details.
6
Click Edit.
7
Edit the options for the category.
8
Click Save.
Reordering Subcategories
To reorder subcategories:
1
Click Application settings.
2
Click Bulletin Board.
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3
Click Edit Categories.
4
Select the category in which you want to reorder subcategories.
5
Click Reorder subcategories.
6
Change the display order of the subcategories.
7
Click Save.
Moving Categories or Topics
Moving Categories
To move a category:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Edit categories.
4
Select the category that you want to move.
5
Click Details.
6
Click Move.
7
Select the category where you want to move the category.
8
Click Move.
•
Tip
You cannot move the "(Root)" category.
Moving Topics
To move topics:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Manage topics.
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4
Select the category in which you want to move topics.
5
Select the topics that you want to move.
6
Click Move.
7
Select the category where you want to move the topic.
8
Click Move.
Setting Notification for Category
To set notification for the category:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Notification settings.
4
Select the category for which you want to set notification.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles that you want to specify as notification recipients, and click
↓Add.
8
•
•
•
Click Add.
Tip
Once you select ON (Don't allow to stop notification), users cannot stop notifications of each topic
in the category.
You can set notification filter. The notification filter settings are applied to all notifications including
notifications that you cannot stop receiving.
To change or delete the notification recipients, navigate to the Notification recipients screen that
appears after the step 5.
Changing Notification Settings
You can set notifications for each category.
To set whether to allow notifications or not:
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1
Click Application settings.
2
Click Bulletin Board.
3
Click Notification settings.
4
Select the category for which you want to change the security model.
5
Click Edit.
6
Click Change on Notifications.
7
Select "OFF (Allow to stop notification)" or "ON (Don't allow to stop notification)".
8
Click Save.
•
Tip
If you set Notifications to “ON (Don't allow to stop notification)”, users can not stop update
notifications for all topics in the category.
Removing Categories and Topics
Once removed, the categories and the topics cannot be restored.
Removing Categories
To remove categories:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Edit categories.
4
Select the category that you want to remove.
5
Click Category details.
6
Click Remove.
7
Click Yes.
•
•
Tip
You cannot remove categories that contain topics or subcategories.
You cannot remove the "(Root)" category.
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Deleting Topics
To delete topics:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Manage topics.
4
Select the category in which you want to delete topics.
5
Select the topics that you want to delete.
6
Click Delete.
7
Click Yes.
•
Tip
To display a certain type of topics on the Manage topics screen, select a topic status and click Filter.
The following filters are available:
• Public topics
• Topics waiting to be published
• Expired topics
Deleting Topics Waiting to Be Published in Bulk
To delete all topics waiting to be published:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Manage topics.
4
Select the category in which you want to delete topics.
5
Click Delete topics waiting to be published.
6
Click Yes.
Deleting Expired Topics in Bulk
To delete all expired topics:
1
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2
Click Bulletin Board.
3
Click Manage topics.
4
Select the category in which you want to delete topics.
5
Click Delete expired topics.
6
Click Yes.
Deleting Public Topics in Bulk
To delete all public topics:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Manage topics.
4
Select the category in which you want to delete topics.
5
Click Delete public topics.
6
7
Specify the threshold date for deletion.
The topics that have been updated prior to the specified date will be deleted.
Click Delete.
Deleting All Topics in the Specific Category in Bulk
To delete all topics in the specific category:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Manage topics.
4
Select the category in which you want to delete all topics.
5
Click Delete topics in category.
6
Click Yes.
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4.6.3
Managing Privileges for Bulletin Board
Setting User Rights for Category
The following privileges can be set for each organization, user, and role:
• Read
• Write
• Comment
•
Tip
User rights for Bulletin Board categories are not inherited to subcategories.
To set user rights for the category:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Edit user rights.
4
Select the category for which you want to grant user rights.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
8
Select the check boxes of the user rights that you want to add.
9
Click Add.
•
•
Tip
You can remove the user rights on the User rights screen that appears after step 5.
You can edit the user rights by clicking Edit on the User rights screen that appears after step 5.
Granting Operational Administrators for Category to Users
To grant users operational administrative privilege for the category:
1
Click Application settings.
2
Click Bulletin Board.
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3
Click Operational administrators.
4
Select the category for which you want to grant operational administrators.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the privilege, and click ↓Add.
8
Click Add.
•
•
•
Tip
The menu to manage categories or topics is displayed only for users who have operational
administrative privilege on the Scheduler screen.
Users who have operational administrative privilege can edit any topics posted by users.
You can remove the privileges on the "Operational administrators" screen that appears after step 5.
4.6.4
Managing Data with CSV Files
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
The following data can be managed using CSV files:
• Categories
• Category names
• User rights
• Notification settings
Importing Data from CSV Files
To import Bulletin Board data from CSV files:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Import from CSV file.
4
Select the data type that you want to import.
5
Set the desired options, and click Next.
6
Confirm the CSV file contents and click Import.
Tip
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•
•
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Be aware of the followings when importing user rights from CSV files:
• If the categories that are in the CSV file are not found in Garoon, an error occurs.
• The difference from existing user rights data will be imported.
Exporting Data to CSV Files
To export Bulletin Board data to CSV files:
1
Click Application settings.
2
Click Bulletin Board.
3
Click Export to CSV file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
6
Save the file.
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4.7 Cabinet
4.7
Cabinet
Cabinet can be configured as the following procedures:
1. Adding folders
2. Setting user rights for folders
4. Granting operational administrators for folders to users
5. Setting notifications for folders
4.7.1
Managing Cabinet
The following options are available on the General settings screen for Cabinet:
• Retention period before purging trashed files
• Maximum download size per time:
Sets the file size limitation to download multiple files as a single ZIP file. A maximum download size is
the total size of files before being compressed into a ZIP file.
To set up Cabinet:
1
Click Application settings.
2
Click Cabinet.
3
Click General settings.
4
Set the desired options.
5
Click Save.
Setting Notifications for a Folder
To set notifications for a folder:
1
Click Application settings.
2
Click Cabinet.
3
Click Set notifications.
4
Select the folder for which you want to set notifications.
5
Click Edit.
6
Click Add.
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7
Select the organizations, users, or roles that you want to specify as notification recipients, and click
↓Add.
8
•
•
Click Add.
Tip
On the Set notifications screen of users, an asterisk (*) after the folder name indicates that the folder
has been set notification.
To change or delete the notification recipients, navigate to the Notification recipients screen that
appears after the step 5.
4.7.2
Managing Folders and Files
Adding Folders
To add a folder:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
4
Select the folder where you want to add a subfolder.
5
Click Add folder.
6
Set the desired options to add a folder.
7
Click Add.
•
•
Tip
Folder code must be unique.
To add a subject in multiple languages, click Add localized name in Subject.
Editing Folder Information
To edit folder information:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
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4
Select the folder that you want to edit.
5
Click Folder details.
6
Click Edit.
7
Edit the options for the folder.
8
Click Save.
Reordering Subfolders
To reorder subfolders:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
4
Click Reorder subfolders.
5
Change the display order of the subfolders.
6
Click Save.
Moving Folders or Files
Moving a Folder
To move a folder:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
4
Select the folder that you want to move.
5
Click Folder details.
6
Click Move.
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7
Select the folder where you want to move the folder.
8
Click Move.
Moving a File
To move a file:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
4
Select the folder in which you want to move a file.
5
Select the file you want to move.
6
Click Move.
7
Select the folder where you want to move the file.
8
Click Move.
Deleting Folders or Files
Deleting a Folder
To delete a folder:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
4
Select the folder that you want to delete.
5
Click Folder details.
6
Click Remove.
7
Click Yes.
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•
•
•
Note
Once removed, the folders cannot be recovered.
Tip
Once the folder is removed, all files and subfolders in the folder are also removed.
You cannot delete the "(Root)" folder.
Deleting a File
The files in the folders other than in Trash are moved to Trash when a user deletes them.
The files in Trash will be deleted automatically after a specified period.
You can delete the files in Trash immediately by selecting the files that you want to delete and then
clicking Delete on the Trash screen.
•
Note
The following files cannot be recovered:
• The files deleted automatically after a specified period
• The files deleted in Trash
To delete a file:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
4
Select the folder in which you want to delete the file.
5
Select the files that you want to delete.
6
Click Delete.
7
Click Yes.
Recovering Deleted Files
You can recover the files from Trash to the folder where they are saved.
To recover deleted files:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
4
Click Trash.
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Select the files that you want to recover.
6
Click Restore.
•
Tip
Retention periods for deleted files will vary depending on the settings.
4.7.3
Checking Folder Size
To check folder size:
1
Click Application settings.
2
Click Cabinet.
3
Click Folder settings.
4
Select the folder of which you want to check the size.
5
Click Folder details.
6
Click Folder size.
7
Check the total size of the folder and subfolders.
4.7.4
Managing Privileges for Cabinet
Setting User Rights for a Folder
The following privileges can be set for each organization, user, and role:
• Read
• Write
•
Tip
The following limitations apply to privileges for Cabinet:
• Subfolders can only inherit read rights from the parent folders.
• The organizations, users, and roles that are not permitted to read parent folders cannot access
subfolders, even if they are permitted to read subfolders.
To set user rights for a folder:
1
Click Application settings.
2
Click Cabinet.
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3
Click Permission.
4
Select the folder for which you want to set user rights.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
8
Select the check boxes of the user rights that you want to add.
9
Click Add.
•
•
Tip
You can remove the user rights on the "User rights" screen that appears after step 5.
You can edit the user rights by clicking "Edit" on the "User rights" screen that appears after step 5.
Granting Operational Administrative Privileges to Users
To grant users operational administrative privileges for a folder:
1
Click Application settings.
2
Click Cabinet.
3
Click Operational administrators.
4
Select the folder for which you want to grant operational administrative privileges.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the privilege, and click ↓Add.
8
Click Add.
•
•
•
Tip
The menu to manage folders is displayed only for users who have operational administrative privilege
on the Cabinet screen.
Users who have operational administrative privilege can unlock files that are being edited by another
user.
You can remove the privileges on the "Operational administrators" screen that appears after step 5.
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4.7.5
Managing Data with CSV Files
The following data can be managed using CSV files:
• Folders
• Folder names
• User rights
• Notification settings
Importing Data from CSV Files
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
To import Cabinet data from CSV files:
1
Click Application settings.
2
Click Cabinet.
3
Click Import from CSV file.
4
Select the data type that you want to import.
5
Set the desired options, and click Next.
6
Confirm the CSV file contents and click Import.
•
•
Tip
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Be aware of the followings when importing user rights from CSV files:
• If the folders that are in the CSV file do not found in Garoon, an error occurs.
• The difference from existing user rights data will be imported.
Exporting Data to CSV Files
To export Cabinet data to CSV files:
1
Click Application settings.
2
Click Cabinet.
3
Click Export to CSV file.
4
Select the data type that you want to export.
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Set the desired options and click Export.
6
Save the file.
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4.8
Memo
4.8.1
Managing Memo
The following options are available on the General settings screen for Memo:
• Maximum total file size:
Maximum total file size is the total size of the following files:
• Files added to Memo
• Files attached to all memos
• Rich text:
Allows users to use rich text format when they edit memos on the user screen.
•
Tip
The rich text editor for Garoon does not support Safari for Macintosh.
To set up Memo:
1
Click Application settings.
2
Click Memo.
3
Click General settings.
4
Set the desired options.
5
Click Save.
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4.9
Phone Message
Phone Messages can be configured as the following procedures:
1. Setting single sign-on for Phone Messages
2. Setting user rights for Phone Messages
4.9.1
Managing Phone Messages
You can set single sign-on to Phone Messages.
This setting allows users to log in to the specified application using single sign-on when they click user
names on the Phone Messages screen.
To set single sign-on for Phone Messages:
1
Click Application settings.
2
Click Phone Messages.
3
Click General settings.
4
Select a single sign-on name on Single sign-on.
5
Click Save.
•
Tip
Single sign-on configurations for Phone Messages must be set in advance.
4.9.2
Setting User Rights for Phone Messages
You can set multiple user rights for phone messages of a single user.
The following user rights are available:
• User rights for organizations
• User rights for organization members
• User rights for roles
The following privileges can be set to organizations, users, and roles:
• View
• Edit
• Add
To set user rights for Phone Messages:
1
Click Application settings.
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2
Click Phone Messages.
3
Click Edit user rights.
4
Select the organization, user, or role that you want to set the user rights for their phone messages.
5
Click Add.
6
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
7
Select the check boxes of the user rights that you want to add.
8
Click Add.
•
•
•
Tip
For the duplication of user right, see the following:
“4.23 User Right Priority” on page 287.
You can remove the user rights on the "User rights" screen that appears after step 4.
You can edit the user rights by clicking "Edit" on the "User rights" screen that appears after step 4.
4.9.3
Managing Data with CSV Files
To manage user rights for Phone Messages with a CSV file:
1
Click Application settings.
2
Click Phone Messages.
3
Click Import user rights data or Export user rights data.
4
•
•
To import a file: Specify the file to upload and then click Next.
To export data: Set the options for exporting.
Tip
Only the difference from the current user right data will be imported.
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
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4.10 Timesheet
4.10.1 Managing Timesheet
The following options are available on the General settings screen for Timesheet:
• Auto punch:
Automatically records the times when users start and end work.
• Start:
The user's first access to Garoon in the day
• End:
The user's last access to Garoon in the day
• Tally start day:
Sets the start day of fiscal months.
• Numerical month offset:
The fiscal month on the timesheet is calculated by adding the offset value to the month of the tally
start day.
Example Timesheet calculation:
• Timesheet settings:
• "Numerical month offset": 1
• "Tally start day": 15
• The day of accessing Garoon: July 20
• Timesheet calculation:
• Month: August
• Timesheet period: from July 15 to August 14
• Number of additional In and Outs:
Sets the maximum number of times that a user can clock in and out within a day. If you enable the
Number of additional In and Out option, "In" and "Out" are displayed on the user screen for
Timesheet. Users can record the time when they clock in or out by clicking the In or Out icon.
• Auto date advance time:
The date of the timesheet will automatically advance to the next day at the specified time.
• Allow users to update records:
Disabling this option hides the following options on the Edit time screen for users:
• Start/End
• Out/Back
•
•
•
Tip
Application administrators can always edit time regardless of the Allow users to update records
setting.
In Timesheet, the time is displayed in the format that each user has specified in their Locale settings.
In the Timesheet settings, the timezone of the office that the user specified is applied to the date and
time.
To set up Timesheet:
1
Click Application settings.
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2
Click Timesheet.
3
Click General settings.
4
Set the desired options.
5
Click Save.
4.10.2 Editing Timesheets
You can edit the data recorded on timesheets, such as time and notes.
To edit a timesheet:
1
Click Application settings.
2
Click Timesheet.
3
Click Timesheets.
4
Select the user whose timesheet you want to print.
5
Select the timesheet that you want to edit.
6
Click the icon in the Notes and Modifications column.
7
Edit the timesheet.
8
Click Save.
4.10.3 Printing Timesheets
To print timesheets:
1
Click Application settings.
2
Click Timesheet.
3
Click Timesheets.
4
Select the user whom you want to print the timesheet.
5
Select the month that you want to print.
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6
Click Printable version.
7
Set the desired options and click Print.
8
Print the timesheet.
4.10.4 Managing Data with CSV Files
Exporting Timesheet Data of Users
To export timesheet data of users:
1
Click Application settings.
2
Click Timesheet.
3
Click Export timesheet data.
4
Select the users whose timesheet data you want to export.
5
Click Next.
6
Set the desired options and click Export.
7
Save the file.
Exporting Timesheet Data for Each Month
You can export monthly timesheet data of the specified user to CSV files.
To export monthly timesheet data:
1
Click Application settings.
2
Click Timesheet.
3
Click Timesheets.
4
Select the users whose timesheet data you want to export.
5
Select the month of which you want to export timesheet data of the users.
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Click Export to CSV file.
7
Set the desired options and click Export.
8
Save the file.
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4.11 Address Book
The following address books are available:
My address groups:
Contains groups created by the user using entries in other address books.
User list:
Contains user information registered on Garoon.
Shared address books:
Contains addresses, such as clients and affiliated companies, which are shared among users. Only
application administrators can create shared address books. Multiple address books can be created.
Personal address book:
Contains addresses for the user's personal use. This book is available only to the user who created it.
Screen image:
a)
b)
c)
d)
a):My address groups
b):User list
c):Shared address books
d):Personal address book
Address Book can be configured as the following procedures:
1. Adding shared address book as needed
2. Setting custom items in an address book
3. Setting permissions for Address Book
4. Setting user rights for a shared address book
5. Granting operational administrative privileges for a shared address book to users
•
Tip
The following menus will not be displayed if no books have been created:
• Operational administrators
• Edit user rights
• Import from CSV file
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•
•
•
Export to CSV file
The following menus will not be displayed if no shared address books have been created:
• Edit user rights
• Import shared address book
• Export shared address book
Setting permissions allows you to specify the users who can access address books.
4.11.1 Managing Address Book
Adding a Book
To add a book:
1
Click Application settings.
2
Click Address Book.
3
Click Books.
4
Click New.
5
Set the desired options to add a book.
6
Click Add.
•
•
•
Tip
Book code must be unique.
Valid characters for the book code are as follows:
• Alphanumeric characters
To add book names in multiple languages, click Add localized name in Book.
Editing a Book
To edit a book:
1
Click Application settings.
2
Click Address Book.
3
Click Books.
4
Select the book that you want to edit.
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5
Click Edit.
6
Edit the options for the book.
7
Click Save.
•
Tip
You cannot edit the following options of the Built-in items:
• Item name
• Item code
Reordering Books
To reorder books:
1
Click Application settings.
2
Click Address Book.
3
Click Books.
4
Click Reorder books.
5
Change the display order of the books.
6
Click Save.
Deleting a Book
To delete a book:
1
Click Application settings.
2
Click Address Book.
3
Click Books.
4
Select the book that you want to delete.
5
Click Delete.
6
Click Yes.
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•
Note
Once the book is deleted, all address entries in the address book are also deleted. The deleted
address entries cannot be recovered.
4.11.2 Managing Address Items
Adding Custom Items to an Address Book
To add custom items to an address book:
1
Click Application settings.
2
Click Address Book.
3
Click Items settings.
4
Select the book to which you want to add items.
5
Click Add custom item.
6
Set the desired options to add a custom item to the specified book.
7
Click Add.
•
•
•
Tip
Item code must be unique.
You can use alphanumeric characters in "Item code".
To enable and display custom items on the user screen, you must activate the following options:
• Active in Status
• Show by default in List view
Changing Details of Items
The following options are available on the Items screen for address book entries:
• Active:
Select the check box to use the item in Address Book.
• Show by default:
Select the check box to include the item in the address lists that are displayed on the user screen.
• Make required:
Select the check box to use the item as a required entry for Address Book.
• Prevent users from making changes:
Select the check box to forbid users to edit the item on the user screen.
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•
Tip
Check boxes are not displayed for non-editable items.
To change the details of the items:
1
Click Application settings.
2
Click Address Book.
3
Click Items settings.
4
Select the address book in which you want to change the details of the items.
5
Select the check boxes that you want to enable.
6
Click Save.
Editing a Custom Item
To edit a custom item in an address book:
1
Click Application settings.
2
Click Address book.
3
Click Items settings.
4
Select the book in which you want to edit an item.
5
Select the item that you want to edit.
6
Click Edit.
7
Edit the options for the custom item.
8
Click Save.
•
Tip
You cannot edit the following built-in items:
• Item name
• Item code
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Reordering Custom Items in an Address Book
To reorder custom items in an address book:
1
Click Application settings.
2
Click Address Book.
3
Click Items settings.
4
Select the address book in which you want to reorder custom items.
5
Click Reorder custom items.
6
Change the display order of the custom items.
7
Click Save.
•
Tip
You cannot reorder built-in items.
Removing Custom Item from an Address Book
To remove a custom item from an address book:
1
Click Application settings.
2
Click Address Book.
3
Click Items settings.
4
Select the address book from which you want to remove custom items.
5
Select the item that you want to remove.
6
Click Delete.
7
Click Yes.
•
Tip
You cannot remove the built-in items from an address book.
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4.11.3 Managing Privileges for Address Book
Setting Permissions for an Address Book
You can specify the organizations, users, or roles that you want to allow or forbid to access shared
address books and personal address books.
The following user rights are available:
When the security model is set to "GRANT (Only users on list have access)":
•
•
•
Shared address book only is selected in User rights:
• Only the organizations, users, and roles that have been granted the user rights can use shared
address books.
• No users can use personal address books.
Personal address book only is selected in User rights:
• Only the organizations, users, and roles that have been granted the user rights can use personal
address books.
• No users can use shared address books.
Activate is selected in User rights:
• The organizations, users, and roles that have been granted the user rights can use both shared
address books and personal address books.
When the security model is set to "REVOKE (All users have access except users on
list)":
•
•
•
Shared address book only is selected in User rights:
• The organizations, users, and roles that have been granted the user rights cannot use shared
address books.
• All users can use personal address books.
Personal address book only is selected in User rights:
• The organizations, users, and roles that have been granted the user rights cannot use personal
address books.
• All users can use shared address books.
Deactivate is selected in User rights:
• The organizations, users, and roles that have been granted the user rights cannot use either shared
address books or personal address books.
To set permissions for an address book:
1
Click Application settings.
2
Click Address Book.
3
Click Permission settings.
4
Click Add.
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Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
6
Select the check boxes of the user rights that you want to add.
7
Click Add.
•
•
Tip
You can remove the user rights on the Permission settings screen that appears after step 3.
You can edit the user rights by clicking Edit on the Permission settings screen that appears after
step 3.
Granting Operational Administrative Privileges for a Shared
Address Book to Users
To grant users operational administrative privileges for a shared address book:
1
Click Application settings.
2
Click Address Book.
3
Click Operational administrators.
4
Select the book for which you want to grant operational administrative privileges.
5
Click Add.
6
Select the organizations, users, or roles that you want to assign as operational administrators for
the shared address book.
•
•
•
Tip
The menu to manage address books is displayed only for users who have operational administrative
privilege on the Address Book screen.
The Operational administrators menu is not displayed if no shared address books have been
created.
You can remove the privileges on the Operational administrators screen that appears after step 4.
Setting User Rights for a Shared Address Book
The following privileges can be set for organizations, users, and roles.
• View
• Edit
To set user rights for a shared address book:
1
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2
Click Address Book.
3
Click Edit user rights.
4
Select the book for which you want to grant user rights.
5
Click Add.
6
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
7
Select the check boxes of the user rights that you want to add.
8
Click Add.
•
•
Tip
You can remove the user rights on the User rights screen that appears after step 4.
You can edit the user rights by clicking Edit on the User rights screen that appears after step 4.
4.11.4 Managing Data with CSV Files
The following data can be managed using CSV files:
• Shared address books
• User rights
Importing Data from CSV Files
Only the data that are match with the data of the selected address book are imported.
To import Address Book data from CSV files:
1
Click Application settings.
2
Click Address Book.
3
Click Import from CSV file.
4
Select the data type that you want to import.
5
Set the desired options, and click Next.
6
Confirm the CSV file contents and click Import.
Tip
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•
•
•
If the address entry in a CSV file and the address entry in the selected address book are the same,
the address entry in a CSV file will be added to the selected address book.
The difference from existing user rights data will be imported.
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Exporting Data to CSV Files
To export Address Book data to CSV files:
1
Click Application settings.
2
Click Address Book.
3
Click Export to CSV file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
6
Save the file.
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4.12 E-mail
4.12 E-mail
E-mail can be configured as the following procedures:
1. Setting e-mail functions
2. Setting mail servers
3. Setting user accounts
4. Setting limits for E-mail
5. Limiting user-editable settings
Mail server
Garoon does not provide mail server function. To send and receive e-mails on Garoon, you need to
prepare a mail server in advance.
The following protocols are supported:
• SMTP
• POP3
• IMAP4
The following authentication methods are supported:
• APOP authentication
• POP before SMTP
• POP over SSL
• SMTP over SSL
• SMTP authentication
• Mail servers using IMAP4 over SSL authentication
•
Tip
Incoming and outgoing e-mails are stored on Garoon.
Character encoding
The e-mail function for Garoon supports the following character encodings:
• Unicode (UTF-8)
• Japanese (Shift JIS)
• Japanese (JIS)
• Japanese (EUC)
• English (ASCII)
• Western European (ISO-8859-1)
• Simplified Chinese (GB2312)
• Thai (TIS-620)
4.12.1 Setting E-mail Functions
The following options are available on the General settings screen for E-mail:
• Stop sending and receiving e-mail:
To activate the e-mail client, select Do not set.
The following functions are disabled when Stop sending and receiving e-mail is set to Set:
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•
Sending and receiving e-mails
Checking new e-mail
Check new E-mail when logging in:
Checks new e-mails when the user logs in to Garoon.
Receive e-mail at specific time:
Automatic e-mail checking is applied only to the default e-mail account that appears when the user
opens the E-mail screen. You can specify the interval in hours to receive e-mails. The automatic
e-mail checking is performed when the specified hours have elapsed after you save the setting on the
General settings screen. To prevent system overload during work hours, you must select the time
period such as midnight and non-operating hours for receiving e-mails.
Automatic e-mail checking is performed according to the time zone that is specified in the user profile
of the administrator who has specified the checking time. When the time zone that is specified in the
administrator's user profile observes summer time, the dates and times for e-mail checking will also
be adjusted for summer time.
•
•
•
•
Note
Automatic e-mail receiving increases server loads. Set the time for automatically receiving e-mails to
when user access is less, such as midnight.
To activate e-mail functions:
1
Click Application settings.
2
Click E-mail.
3
Click General settings.
4
Set the desired options.
5
Click Save.
•
•
•
Tip
E-mail filtering and notifications are available for automatic received e-mails as well as manually.
An e-mail that exceeds “Incoming E-mail maximum size” is not received.
You can specify the time to start receiving and multiple intervals.
4.12.2 Managing Mail Servers
Adding a Mail Server
To add a mail server:
1
Click Application settings.
2
Click E-mail.
3
Click Mail server settings.
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4
Click Add mail server.
5
Set the desired options to add a mail server.
6
Click Add.
•
•
•
Tip
To enable POP3 over SSL or SMTP over SSL, select the Use encrypted connection (SSL) check
box.
To use SSL in a Windows environment, see the limitations of Garoon on our website.
https://support.cybozu.com/en-us/article/4139
To use SSL to access an LDAP server, you must modify the configuration of Garoon. See the
following page on our website for details:
http://manual.cybozu.co.jp/en/tech/sslsetup.html
Notice for IMAP Servers
If IMAP server is used to receive e-mails, you must enable Leave e-mail on incoming mail server.
Otherwise, e-mails are removed from the mail server after being received when using other e-mail
clients.
Editing a Mail Server
To edit a mail server:
1
Click Application settings.
2
Click E-mail.
3
Click Mail server settings.
4
Select the mail server that you want to edit.
5
Click Edit.
6
Edit the options for the mail server.
7
Click Save.
Reordering Mail Servers
To reorder mail servers:
1
Click Application settings.
2
Click E-mail.
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3
Click Mail server settings.
4
Click Reorder mail servers.
5
Change the display order of the mail servers.
6
Click Save.
Removing a Mail Server
To remove a mail server:
1
Click Application settings.
2
Click E-mail.
3
Click Mail server settings.
4
Select the mail server that you want to remove.
5
Click Remove.
6
Click Yes.
•
Tip
In step 4, clicking Remove all mail servers and then Yes removes all mail servers.
4.12.3 Managing User Account
Adding a User Account
To add a user account:
1
Click Application settings.
2
Click E-mail.
3
Click User account.
4
Select the organization where you want to add a user account.
5
Select the user for whom you want to add a user account.
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6
Click Add.
7
Set the desired options to add a user account.
8
Click Add.
•
Tip
User account code must be unique.
Editing a User Account
To edit a user account:
1
Click Application settings.
2
Click E-mail.
3
Click User account.
4
Select the organization where you want to edit a user account.
5
Select the user to edit a user account.
6
Select the user account that you want to edit.
7
Click Edit.
8
Edit the options for the user account.
9
Click Save.
Reordering User Accounts
The user account that is displayed in the first line is the default user account.
To reorder user accounts:
1
Click Application settings.
2
Click E-mail.
3
Click User account.
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4
Select the organization which has the user you want to reorder user accounts.
5
Select the user of which you want to reorder user accounts.
6
Click Reorder user accounts.
7
Change the display order of the user accounts.
8
Click Save.
•
Tip
Users can reorder e-mail accounts in their Personal settings.
Deactivating a User Account
To deactivate a user account:
1
Click Application settings.
2
Click E-mail.
3
Click User account.
4
Select the organization where you want to deactivate a user account.
5
Select the user to deactivate a user account.
6
Select the user account that you want to deactivate.
7
Click Deactivate.
8
Click Yes.
•
•
Tip
Inactive user accounts are shown in gray on the User account list screen.
Click Activate to reactivate the inactive user accounts.
Removing a User Account
To remove a user account:
1
Click Application settings.
2
Click E-mail.
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3
Click User account.
4
Select the organization where you want to delete a user account.
5
Select the user to delete a user account.
6
Select the user account that you want to delete.
7
Click Remove.
8
Click Yes.
•
•
•
Tip
In step 4, clicking Remove all user accounts and then Yes removes all user accounts.
Alternatively, you can delete all e-mails of the user account by selecting Delete all E-mails of the
accounts.
The user accounts displayed in red on the User account list screen indicates that the e-mails of the
user account remain on Garoon.
4.12.4 Setting Limits for E-mail
Setting E-mail Quotas
To set e-mail quotas:
1
Click Application settings.
2
Click E-mail.
3
Click E-mail quotas.
4
Select a value on Maximum E-mail quota per user.
5
Click Save.
•
Note
Once "E-mail quotas" is set, each value of "Per-user mailbox quotas" is initialized with the selected
values.
Setting Per-user Mailbox Quotas
To set per-user mailbox quotas:
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1
Click Application settings.
2
Click E-mail.
3
Click Per-user mailbox quotas.
4
Click Edit of the user to set per-user mailbox quotas.
5
Specify a value for each field.
6
Click Save.
•
Note
Once "E-mail quotas" is set, each value of "Per-user mailbox quotas" is initialized with the selected
values.
•
Tip
If a user has multiple user accounts, the value shown on "Total mailbox size" on the Per-user
mailbox quotas screen is the total e-mail size for all user accounts.
Setting Size Restrictions for E-mail
Sending or receiving large size e-mails might cause heavy load on the mail server and degrade the
performance.
To avoid degradation, limit the size of incoming and outgoing e-mail.
To set the maximum size of incoming and outgoing e-mail:
1
Click Application settings.
2
Click E-mail.
3
Click E-mail quotas.
4
Select a value on Incoming E-mail maximum size or Outgoing E-mail maximum size.
5
Click Save.
•
•
•
Tip
Oversized e-mails cannot be received or sent.
The message will be displayed on the E-mail screen if oversized e-mail cannot be received.
If a user wants to receive the oversized e-mail, one of the following is recommended:
• Receiving e-mails using other e-mail clients
• Deleting e-mails that have not been received
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4.12.5 Limiting User-editable Settings
You can set the following items on the User-editable e-mail settings screen:
• E-mail account:
Set whether to allow users to edit their e-mail account.
• Leave e-mail on incoming mail server:
Set whether to allow users to change the setting of Leave e-mail on incoming mail server.
• Check for new e-mail:
Set whether to allow use of the item Check new Mails on the Portlet settings (Newly arriving
Mails) screen.
• Receive account's e-mail at once:
Set whether to allow users to receive all e-mails of their user accounts at once.
• HTML E-mail creation:
Set whether to allow users to use rich text editor to compose an e-mail.
• HTML E-mail image display:
Set whether to allow users to display images on HTML e-mails.
• Use read receipts:
Set whether to allow use of read receipts.
• Manage e-mail by status:
Set whether to allow users to manage e-mails by a status.
• Has e-mail log:
Set whether to allow users to use e-mail log function.
To limit user-editable settings:
1
Click Application settings.
2
Click E-mail.
3
Click User-editable E-mail settings.
4
Set the desired options to allow users to edit e-mail settings.
5
Click Save.
4.12.6 Managing Data with CSV Files
The following data can be managed using CSV files:
• Mail servers
• User accounts
• E-mail size limits
Importing Data from CSV Files
To import e-mail data from CSV files:
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1
Click Application settings.
2
Click E-mail.
3
Click Import form CSV file.
4
Select the data type that you want to import.
5
Set the desired options, and click Next.
6
Confirm the CSV file contents and click Import.
•
Tip
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Exporting Data to CSV Files
To export e-mail data to CSV files:
1
Click Application settings.
2
Click E-mail.
3
Click Export to CSV file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
6
Save the file.
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4.13 Workflow
Workflow is an application to submit, circulate, and approve requests required for your business on your
Web browser.
Requests are processed through the following procedure:
Reject / Send back
Request route
Request
Applicant
Approval route
Approver 1
Approve
Withdraw
Cancel
Approver 2
Last approver
Approve
Acknowledger 1
Acknowledgment route
Acknowledge
Acknowledger 2
Last
acknowledger
Acknowledge
: Request route
: Operation of processors such as approvers and
acknowledgers
: Operation of the applicant
: Notifications
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The following terms are used in Workflow:
Term
Applicant
Processor
Last approver
Last acknowledger
Proxy
Proxy applicant
Proxy approver
Delegator
Request form
Request
Status
Request route
Approval route
Acknowledgment route
Route step
Step requirement
Withdraw
Cancel
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Description
Submits a request.
Processes a request. A processor can approve, reject, send back, or
acknowledge requests.
The processor in the last step of approval routes. A last approver gives final
approval.
The processor in the last step of acknowledgment routes. A last
acknowledger gives final acknowledgement.
A collective term for proxy applicants and proxy approvers.
Submits a request on behalf of a delegator.
Processes a request on behalf of a delegator.
The true applicant or approver who delegates their request task or approval
task to a proxy.
A form for creating a request.
The data that records the request details. A request is created for every
submission.
Indicates progress of the request. The status changes when an applicant or
a processor processes the request.
A collective term for approval routes and acknowledgement routes. Also
called "route".
A request route consists of approval route steps and acknowledgment
route steps.
Approval route The route along which a request proceeds for approval. A
route consists of one or more route steps.
The route along which a request proceeds for acknowledgement. A route
consists of one or more route steps.
Each process of approval or acknowledgement in a request route. The
specified processors approve or acknowledge the request at each step.
A requirement to proceed to the next route step. Step requirements are
categorized into Acknowledgment, Approval (all approvers), and Approval
(any one approver).
- Acknowledgment and Approval (all approvers):
The request proceeds to the next step if all processors in the step approve
or acknowledge the request.
- Approval (any one approver):
The request proceeds to the next step if any one processor in the step
approves the request. The rest of the processors can only acknowledge the
request.
To take a request back tentatively. Applicants can withdraw a request at
any time before the first processor processes it.
To cancel a request permanently. The process will be complete when the
request is canceled.
Applicants can cancel a request at any time before the last approver
approves it.
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Workflow can be configured using the following procedures:
Step 1. Adding application users
Step 2. Setting up Workflow
Step 3. Creating categories
Step 4. Setting user rights for each category
Step 5. Granting operational administrative privileges
Step 6. Adding shared routes
Step 7. Adding request forms and making them public
•
•
Tip
The following menus are not displayed during the trial period:
• Application user settings
• Import application users on the Import from CSV file screen
• Export application users on the Export to CSV file screen
Workflow will be set to inactive if you upgrade your system to Garoon 2.1.0 or later from earlier
versions. You must activate the application to use Workflow.
See "Activating or Deactivating Application" on page 23.
4.13.1 Managing Application Users
Select users who can use Workflow.
By default, all users are allowed to use Workflow.
•
Tip
The Application user settings link appears in the menu after you register a valid service license.
Adding Application Users
To add application users:
1
Click Application settings.
2
Click Workflow.
3
Click Application user settings.
4
Click Add.
5
Select the users that you want to allow to use Workflow, and click ↓Add.
6
Click Add.
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Removing Application Users
To remove a user:
1
Click Application settings.
2
Click Workflow.
3
Click Application user settings.
4
Select the users that you want to remove.
5
Click Remove.
6
Click Yes.
•
Tip
In step 4, clicking Remove all and then Yes removes all application users.
4.13.2 Setting Up Workflow
The following options are available on the General settings screen for Workflow:
Request number annual changeover:
Set the date and time on which request numbers are initialized.
The request numbers assigned to each request form are initialized when the year changes.
The dates in the drop-down list of "Request number annual changeover" may vary depending on the
time zone of the administrator who is showing the "General settings" screen. When the time zone of the
administrator observes summer time, the dates and times for the annual changeover will also be
adjusted for summer time.
To inactivate the annual changeover, select "--" in the month, day, hour, and minutes fields.
If dates (%YYYY%, %YY%, %MM%, or %DD%) are used in the request number format, the dates may
vary depending on the time zone of the default locale.
See the following section for setting up the default locale:
"3.13.1 Settings Up Localization” on page 79
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Allow users to send requests back:
Allows processors to send request back.
Allow applicants to change routes:
Allows applicants to change request routes.
Allow operational administrators to change routes:
Allows operational administrators to change request routes.
Allow system administrator to change the routes:
Allows system administrators to change the request routes.
Allow use of "Pending approval":
Allows users to view the pending approval list on the user screen.
•
•
Tip
If you enable the use of pending approval, users can view the progress of the requests to which they
are assigned as processors on the Workflow (Pending approval) screen.
The requests are not displayed on the Workflow (Pending approval) screen for the users assigned
only as processors of acknowledgement routes.
Allow proxy requests:
Allows users to submit requests as a proxy.
Allow proxy approval:
Allows users to approve requests as a proxy.
Allow users to set proxies:
Allows users to set their proxies.
Allow use of e-mail notifications:
Allows users to receive the contents of the Recent folder on the user screen via e-mail.
If e-mail notification is enabled, you can include a URL link to Workflow in the notification.
•
Tip
To use e-mail notification, the system mail account settings is required.
"3.12.1 Setting Up System Mail Account" on page 77.
Character encoding for automatic export:
Select the character encoding that is used to automatically export approved requests to CSV files.
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To set up Workflow:
1
Click Application settings.
2
Click Workflow.
3
Click General settings.
4
Set the desired options.
5
Click Save.
4.13.3 Adding Request Forms
Request forms can be added using the following procedures:
Step 1. Adding request forms
Step 2. Editing administrative memos
Step 3. Adding items to request forms
Step 4. Previewing request forms
Step 5. Setting request routes
Step 6. Adding route steps in approval routes
Step 7. Setting initial processors for approval routes
Step 8. Adding route steps in acknowledgment routes
Step 9. Setting initial processors for acknowledgment routes
Step 10. Previewing routes of request forms
Step 11. Activating request forms
1. Adding Request Form
To add a request form:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category in which you want to add a request form.
5
Click Add request form.
6
Enter the request form information.
7
Click Add.
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•
•
•
Tip
Request form code must be unique.
See the following section for categories:
"Adding Categories" on page 201.
If you select Export automatically on Automatic export, the request data will be exported
automatically after the last approver approves the request.
See the following section for exporting requests automatically:
"Exporting Request Data Automatically" on page 231.
2. Editing Administrative Memos
To edit an administrative memo:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form of which you want to edit the administrative memo.
5
Select the request form of which you want to edit the administrative memo.
6
Click Edit on Administrative memo.
7
Edit the notes about the request form.
8
Click Edit.
•
Tip
Administrative memos appear only on the Request form details screen.
3. Adding Items to Request Forms
To add an item to a request form:
1
Click Add item on Request form items on the Request form details screen.
2
Set the desired options to add an item.
3
Click Add.
•
Tip
See the following section for request form items.
"Request form items" on page 199.
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4. Previewing Request Forms
To preview a request form:
1
Click Preview on Request form items on the Request form details screen.
2
Select an organization.
3
Select the user from whose viewpoint you want to preview the request form.
4
Confirm the preview of the request form.
5
Click Close to close the preview screen.
6
Click Request form details.
5. Setting Request Routes
You can set a request route for the request form. The following routes are available:
• Dedicated routes:
Routes that are used by a specific request form.
• Shared routes:
Routes that are shared among multiple request forms.
Setting Dedicated Route
To set a dedicated route as a request route:
1
Click Set dedicated route on Route information on the Request form details screen.
2
Enter the route information.
3
Click Save.
Setting Shared Route
To set a shared route as a request route:
1
Click Set shared route on Route information on the Request form details screen.
2
Select a shared route.
3
Click Save.
4
Proceed to the step 10.
Tip
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•
•
•
•
•
•
Route code must be unique.
A request route can be configured as an approval route or an acknowledgement route, or a
combination of an approval route and an acknowledgement route. You can set one of either as a
request route.
See the following section for adding, editing, and deleting shared routes:
"4.13.6 Managing Routes" on page 213.
A dedicated route can be changed to a shared route.
See "Changing Dedicated Routes to Shared Routes" on page 218.
Once overwritten, the dedicated route cannot be recovered.
A shared route cannot be changed to a dedicated route.
6. Adding Route Steps to Approval Routes
To add a route step to an approval route:
1
Click Add on Approval route steps on the Request form details screen.
2
Enter the route step information.
3
Click Add.
•
•
•
Tip
Multiple approvers can be assigned to a single route step.
If you select Allow on Allow changes to route, the users assigned as the processors can change
the processors of the route step.
The process for the given route step will be terminated in the following cases, if you specify Approval
(all approvers) in Step requirement.
• Any one of the approvers sends the request back.
• Any one of the approvers rejects the request.
7. Setting Initial Processors for Approval Routes
To set the initial processors for an approval route:
1
Select a route step from Approval route steps on the Request form details screen.
2
Click Set initial value.
3
Click Add
4
Select the organizations, users, roles, or applicants you want to set as the default processors.
5
Click ↓Add.
6
Click Add.
7
Click Route step details.
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•
Tip
See the following section for the items on the Initial value settings screen:
"Items on the Initial value settings screen" on page 214.
8. Adding Route Steps to Acknowledgment Routes
To add a route step to an acknowledgement route:
1
Click Add on Acknowledgment route steps on the Request form details screen.
2
Enter the route step information.
3
Click Add.
•
•
Tip
Multiple approvers can be assigned to a single route step.
If you select Allow on Allow changes to route, the users assigned as the processors can change
the processors of the route step.
9. Setting Initial Processors for Acknowledgment Routes
To set the initial processors for an acknowledgment route:
1
Select a route step from Acknowledgment route steps on the Request form details screen.
2
Click Set initial value.
3
Click Add.
4
Select the organizations, users, roles, or applicants you want to set as the default processors.
5
Click ↓Add.
6
Click Add.
7
Click Route step details.
•
Tip
See the following section for the items on the Initial value settings screen:
"Items on the Initial value settings screen" on page 214.
10. Previewing Routes of Request Forms
To preview a request route of a request form:
1
Click Preview on Route information on the Request form details screen.
2
Select an organization.
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3
Select the user from whose viewpoint you want to preview the request form.
4
Confirm the preview of the request route.
5
Click Close to close the preview screen.
6
Click Request form details.
•
Tip
You can confirm if the user selected in the step 3 can specify processors according to their
organizations or roles.
11. Activating Request Forms
To activate a request form:
1
•
•
•
•
Click Activate on Request form information on the Request form details screen.
Tip
You cannot activate request forms without route settings.
Users can use only activated request forms.
To edit a request form, we recommend that you inactivate the request form before editing.
Click Set to "Inactive" to inactivate a request form.
Request form items
The following items can be added to a request form:
• String (one line):
Adds a single-line entry field. You can set field width, maximum input characters, and character
restrictions, such as only single-byte characters are allowed.
• String (multiple lines):
Adds a multiple-line entry field. You can set maximum characters per line and lines per field.
• Menu:
Adds a drop-down list. You can add items to the drop-down list and set its initial value.
• Option buttons:
Adds radio buttons. You can set the radio button labels and set its initial value. Option buttons can be
used as a route branching condition.
• Check box:
Adds a check box. You can set the check box label and its initial value. Check box can be used as a
route branching condition.
• Numeric value:
Adds a numeric entry field. You can set maximum or minimum value, significant figures, and negative
value format. Numeric value can be used as a route branching condition. The entered value can be
used for an automated calculation.
• Automated calculation:
Adds an item for an arithmetic operation using values of the items that are positioned above this item.
You can set significant figures, negative value format, and calculation method. Values from "Numeric
value", "Automated calculation", and "Route search" type items can be used for the automated
calculation. Automated calculation can be used as a route branching condition.
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•
•
•
Date:
Adds a date entry field. You can set its initial value and add description for the item.
Attachment:
Adds a field for attachments. You can set maximum number of attachments and how to display
attachments.
Route Search:
Adds a field to enter the route and expense of travel by importing information from Route Search
Service. You can set items to import from the service. Travel expense can be used as a route
branching condition. This service is currently available only in Japanese. Only the transportation in
Japan can be displayed.
Example settings:
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
a): String (one line)
b): String (multiple lines)
c): Menu
d): Option buttons
e): Check box
f): Numeric value
g): Automated calculation
h): Date
i): Attachment
j): Route Search
•
•
•
•
•
Tip
You cannot reorder or delete the subject, and cannot change the item type of the subject.
Applicant name is not displayed in the Request form items list.
Select the To export check box to include the item to request data when the data is automatically
exported to a CSV file.
The following limitations are apply if multiple items are placed on the same row using Row sharing:
• Only the item name and the description of the leftmost item (the first item) appear in request forms.
• Only the item name of the leftmost item will be included in the error messages that appear when a
wrong value is entered.
You can set user rights to the request form items. See the following section for the details:
"Granting Access Privileges for Request Form Items" on page 210.
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4.13.4 Managing Request Forms
Request forms can be organized using categories. You can set user rights and operational
administrative privileges for each category.
Select a category to display a list of request forms that are categorized according to their purpose. Add
dividers to the list to lay out request forms.
Adding Categories
To add a category:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category to which you want to add a category.
5
Click Add category.
6
Enter the category information.
7
Click Add.
•
•
Tip
Category code must be unique.
To add titles in multiple languages, click Add localized name in Title.
Editing Categories
To edit a category:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category of which you want to edit the details.
5
Click Details.
6
Click Edit.
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7
Edit the options for the category.
8
Click Save.
Moving Categories
To move a category:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category that you want to move.
5
Click Details.
6
Click Move.
7
Select the category to which you want to move the category.
8
Click Move.
•
Tip
You cannot move the "(Root)" category or the "(Uncategorized)" category.
Removing Categories
To remove a category:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category that you want to remove.
5
Click Details.
6
Click Delete.
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7
•
•
•
•
Click Yes.
Tip
If the category is removed, all request forms in the category and in their subcategories are moved to
the "(Uncategorized)" category. You cannot set user rights or operational administrative privileges for
the request forms in the "(Uncategorized)" category.
If the category is removed, all of their subcategories are also removed.
You cannot remove the "(Root)" category or the "(Uncategorized)" category.
You cannot remove the categories that have 15 subcategories or more.
Adding Dividers to a Request Form List
To add a divider:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category in which you want to add a divider.
5
Click Add divider.
The dividers are added to the bottom of the request form list.
Removing Dividers from a Request Form List
To remove dividers:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category from which you want to remove dividers.
5
Select the dividers that you want to remove.
6
Click Delete.
7
Click Yes.
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Copying Request Forms
To copy request forms:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request forms that you want to copy.
5
Select the request forms that you want to copy.
6
Click Copy.
7
The copied forms are added to the bottom of the request form list.
•
Tip
If you copy the request form that uses a dedicated route, the new request form will be set to inactive.
Moving Request Forms
To move a request form to another category:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category from which you want to move a request form.
5
Select the request form that you want to move.
6
Click Move on Request form information.
7
Select the category to which you want to move the form.
8
Click Move.
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Reordering Subcategories
To reorder subcategories:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category of which you want to reorder the subcategories.
5
Click Details.
6
Click Reorder subcategories.
7
Change the display order of the subcategories.
8
Click Save.
Reordering Request Forms or Dividers
To reorder request forms or dividers:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category in which you want to reorder the request forms.
5
Click Details.
6
Click Reorder request forms/dividers.
7
Change the display order of the forms and dividers.
8
Click Save.
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Deleting Request Forms
To delete a request form:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category from which you wan to delete a request form.
5
Select the request form that you want to delete.
6
Click Delete on Request form information.
7
Click Yes.
•
•
•
Tip
In step 5, clicking Delete all request forms in category and then Yes deletes all request forms in the
selected category.
If you delete a request form, the requests that were created using the request form will remain in the
category in which the request form was stored.
The "Deleted" label next to the request form name in the request list indicates that the request form
was deleted.
4.13.5 Editing Request Forms
Editing Request Form Information
To edit request form information:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form that you want to edit.
5
Select the request form that you want to edit.
6
Click Edit on Request form information.
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7
Edit the request form information.
8
Click Save.
Setting Request Form Icon
To set a request form icon:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form for which you want to set an icon.
5
Select the request form for which you want to set an icon.
6
Click Set icon on Request form information.
7
Select the icon that you want to use.
8
Click Save.
Setting Request Numbers
Each request is assigned with a sequential number whenever users submit requests.
Request numbers can be arranged in the following schemes.
• Unique across all request forms:
Sequential numbers that are common to all request forms are assigned to all requests.
• Unique within each form:
Sequential numbers that are unique to each request form are assigned to requests created using the
form.
• None:
No request number is assigned to requests.
To set request numbers:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
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4
Select the category containing the request form for which you want to set request numbers.
5
Select the request form for which you want to set request numbers.
6
Click Request numbering on Request form information.
7
Specify the request numbering scheme and format.
8
Click Save.
Request number format
The following keywords can be used for "Request number format".
• %SN%:
Includes a sequential number.
Example:
If "A-%SN%" is set, the sequential request numbers are "A-1", "A-2", and so on.
• %YYYY%:
Includes the year with four digits.
Example:
If "%YYYY%-%SN%" is set, the sequential request numbers are "2010-1", "2010-2", and so on.
• %YY%:
Includes the last two digits of the year.
Example:
If "%YY%-%SN%" is set, the sequential request numbers are "10-1", "10-2", and so on.
• %MM%:
Includes the month.
Example:
If "%YY%-%MM%-%SN%" is set, the sequential request numbers are "10-7-1", "10-7-2", and so on.
• %DD%:
Includes the date.
Example:
If "%YY%%MM%%DD%-%SN%" is set, the sequential request numbers are "100730-1", "100730-2",
and so on.
•
•
•
Tip
Enter the keyword in single-byte characters.
If Request number annual changeover is specified, the fiscal year is applied to "%YYYY%" and
"%YY%".
The maximum sequential request number is 2147483647. If a request number exceeds the maximum
sequential request number, the request numbering starts from 1.
Initializing Request Numbers of Request Forms
You can initialize the request numbers only if you have selected "Unique within each form" on the
Request numbering screen.
To initialize request numbers of a request form:
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1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form that you want to initialize its numbers.
5
Select the request form that you want to initialize its numbers.
6
Click Initialize on Request form information.
7
Specify the first number for the new request number.
The request numbering will start at the number following the specified request number.
8
Click Initialize.
9
Click Yes.
Adding Blank Lines in Request Forms
To add a blank line on the request form:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to add blank lines.
5
Select the request form in which you want to add blank lines.
6
Click Add blank line on Request form items.
7
Click Yes.
The blank lines are added to the bottom of the request form item list.
Reordering Request Form Items
To reorder request form items:
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1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to reorder the items.
5
Select the request form in which you want to reorder the items.
6
Click Reorder on Request form items.
7
Change the display order of the request form items.
8
Click Save.
Granting Access Privileges for Request Form Items
You can grant item access privileges for each route step.
The item access privileges can be set only to approval routes.
Access privilege setting is available to the following item types:
• String (one line)
• String (multiple lines)
• Date
• Attachment
To grant access privileges for a request form item:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to grant item access privileges.
5
Select the request form in which you want to grant item access privileges.
6
Click Set item access privileges on Request form items.
7
Click Edit on the item that you want to edit the privileges.
8
Select the check boxes for each route step to grant the privileges.
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9
Click Save.
If a single user is granted multiple access privileges in different route steps, the privilege applied to the
user is as follows:
• Sent items:
Access privileges of the applicant
• Results:
Access privileges of the applicant
• Inbox:
Access privileges of the route step nearest to the current step
• Unprocessed:
Access privileges of the current route step
• Proxy approval:
Access privileges of the current route step
• Pending approval:
Access privileges of the approval route step nearest to the last approval among the steps to which the
user is assigned
•
•
Tip
If you set access privileges for the Attachment item specified as required, applicants or processors
must attach one or more files.
The access privileges are not applied to the Public list.
Editing Request Form Items
To edit a request form item:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to edit the items.
5
Select the request form in which you want to edit the items.
6
Select the request form item that you want to edit.
7
Click Change.
8
Edit the options for the request form item.
9
Click Save.
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Copying Request Form Items
To copy request form items:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to copy items.
5
Select the request form in which you want to copy items.
6
Select the request form items that you want to copy.
7
Click Copy.
The copied items are added to the bottom of the request form item list.
Removing Request Form Items and Blank Lines
To remove request form items:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form from which you want to remove items.
5
Select the request form from which you want to remove items.
6
Select the items and blank lines that you want to remove.
7
Click Delete.
8
Click Yes.
•
•
•
Tip
In step 6, under "Request form items", clicking Delete all items and then Yes removes all request
form items and blank lines.
You cannot remove Subject or Applicant.
If you remove the item used for Route branch information, the branch information is also removed.
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4.13.6 Managing Routes
Adding Shared Routes
A request route is a path along which a request proceeds for approval or acknowledgement.
The following routes are available:
• Shared routes:
Routes shared among multiple request forms.
• Dedicated routes:
Routes used by a specific request form.
Adding shared routes in advance will help you to create new request forms easily.
Routes can be configured using the following procedures:
1. Adding request routes
2. Adding approval route steps
3. Setting default processors for each approval route step
4. Adding acknowledgment route steps
5. Setting default processors for each acknowledgment route step
6. Setting whether to allow applicants to change initial values of route steps
•
•
Tip
A dedicated route can be changed to a shared route.
A shared route cannot be changed to a dedicated route.
1. Adding Request Routes
To add a shared route:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Click Add shared route.
6
Enter the route information.
7
Click Add.
•
Tip
Route code must be unique.
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2. Adding Approval Route Steps
To add an approval route step to the shared route:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Select the shared route to which you want to add a route step.
6
Click Add on Approval route steps.
7
Enter the route step information.
8
Click Add.
•
•
Tip
You can add multiple approvers to a single route step.
To allow processors to change the request route, select Allow on Allow changes to route.
3. Setting Default Processors for Each Approval Route Step
To set the default processors for each approval route step:
1
Select a route step on approval route steps on the Route details screen.
2
Click Set initial value.
3
Click Add.
4
Select the organizations, users, or roles that you want to specify as initial values.
5
Click ↓Add.
6
Click Add.
7
Click Route step details.
Items on the Initial value settings screen
The following options are available on the Initial value settings screen:
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Setting (Omitted)
If you set (Omitted) in the step 3, the process of the route step will be omitted.
You cannot omit the last step of an approval route.
Setting superior selection
Specifying a superior as the initial value will set the applicant's superiors to the default processors in the
route step.
The selectable superiors are the users who have the target role in or above the applicant's organization.
If you set superior selection, "(Superior)" appears next to the role name on the Route step details
screen.
To set superior selection:
1
Click Edit in Select superior on the Initial value settings screen.
2
Select Only superiors of applicant are selectable.
3
Click Save.
Allowing applicants to change the initial value
Applicants can change the default processors when they submit requests.
1
Click Edit on Allow changes to initial value on the Initial value settings screen.
2
Select Allow in Allow applicant to change initial value.
3
Click Save.
Forbidding applicants to change the initial value
Applicants can change the default processors when they submit requests.
To forbid applicants to change the default processors, edit the setting as follows:
1
Click Edit on Allow changes to initial value on the Initial value settings screen.
2
Clear the Allow check box in Allow applicant to change initial value.
Removing Initial values
You can remove all or selected initial values.
See the following section for removing default processors:
"Removing Default Processors for Route Step" on page 223.
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4. Adding Acknowledgment Route Step
To add an acknowledgement route step:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Select the shared route to which you want to add a route step.
6
Click Add on Acknowledgment route steps.
7
Enter the route step information.
8
Click Add.
•
•
Tip
You can add multiple approvers to a single route step.
To allow processors to change the request route, select Allow on Allow changes to route.
5. Setting Default Processors for Each Acknowledgment Route Step
To set the default processors for each acknowledgment route step:
1
Select a route step on Acknowledgment route step on the Route details screen or the Request
form details screen.
2
Click Set initial value.
3
Click Add
4
Select the organizations, users, or roles that you want to specify as initial values.
5
Click ↓Add.
6
Click Add.
7
Click Route step details.
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•
Tip
See the following section for the items on the Initial value settings screen:
"Items on the Initial value settings screen" on page 214.
Adding Dividers to a Shared Route List
To add a divider to a shared route list:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Click Add divider.
6
Click Yes.
Reordering Items in a Shared Route List
To reorder routes and dividers:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Click Reorder routes/dividers.
6
Change the display order of the routes and dividers.
7
Click Save.
Viewing Request Forms Using the Same Route
To view the request forms using the same route:
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1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes or Dedicated routes.
5
Select the route that you want to view the request forms.
6
Click View request forms using this route on Route information.
7
Confirm the number or names of the request forms by which the selected route is used.
Changing Dedicated Routes to Shared Routes
A dedicated route can be changed to a shared route. A shared route cannot be changed to a dedicated
route.
Changing routes on the request form details screen
To change a dedicated route to a shared route on the Request form details screen:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to change the route.
5
Select the request form in which you want to change a dedicated route to a shared route.
6
Click Share route on Route information.
7
Click Yes.
Changing routes on the route list screen
To change a dedicated route to a shared route on the Route list screen:
1
Click Application settings.
2
Click Workflow.
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3
Click Route list.
4
Click Dedicated routes.
5
Select the dedicated route that you want to change to a shared route.
6
Click Make shared route on Route information.
7
Click Yes.
Removing Shared Route
To remove a shared route:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Select the shared route that you want to remove.
6
Click Delete on Route information.
7
Click Yes.
•
Tip
If you remove shared routes, request routes are also removed from report forms that were created
using the removed shared route.
4.13.7 Managing Routes
If you edit a request route, the changes are reflected in the following requests:
• Requests that are created from a draft
• Requests that are created after withdrawal
• Requests that are created by reusing another request
•
Tip
The changes are not reflected in the following requests:
• Requests in progress
• Requests that have been sent back
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Editing Administrative Memos for Routes
To edit an administrative memo on a route:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes or Dedicated routes.
5
Select the route of which you want to edit the administrative memo.
6
Click Edit on Administrative memo.
7
Edit the notes about the route.
8
Click Save.
•
Tip
Administrative memos are displayed on the Route list screen.
Editing Route Information
Editing shared route information
To edit shared route information:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Select the shared route that you want to edit the details.
6
Click Edit on Route information.
7
Edit the route information.
8
Click Save.
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Editing dedicated route information
To edit dedicated route information:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Dedicated routes.
5
Select the dedicated route that you want to edit the details.
6
Click Edit on Route information.
7
Edit the route information.
8
Click Save.
•
Tip
You can also edit the route information on the Request form details screen.
Editing Route Steps
Editing route steps of shared routes
To edit a route step of a shared route:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Select the shared route in which you want to edit the route steps.
6
Select the route step that you want to edit the details.
7
Click Edit.
8
Edit the route step information.
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9
Click Save.
Editing route steps of dedicated routes
To edit a route step of a dedicated route:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to edit the route steps.
5
Select the request form in which you want to edit the route steps.
6
Select the route step that you want to edit the details.
7
Click Edit.
8
Edit the route step information.
9
Click Save.
Reordering Route Steps
Reordering route steps in a shared route
To reorder route steps:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Select the shared route in which you want to reorder the route steps.
6
Click Reorder on Approval route steps or Acknowledgment route steps.
7
Change the display order of the route steps in the approval route or the acknowledgment route.
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8
Click Save.
Reordering route steps in a dedicated route
To reorder route steps:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to reorder the route steps.
5
Select the request form in which you want to reorder the route steps.
6
Click Reorder on Approval route steps or Acknowledgment route steps.
7
Change the display order of the route steps in the approval route or the acknowledgment route.
8
Click Save.
Removing Default Processors for Route Step
Removing default processors for route steps in shared routes
To remove default processors for a route step in a shared route:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
4
Click Shared routes.
5
Select the shared route in which you want to remove the default processors from a route step.
6
Select the route step from which you want to remove the default processors.
7
Click Set initial value.
8
Select the organizations, users, or roles that you want to remove.
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9
Click Remove.
10
Click Yes.
•
Tip
In step 8, clicking Delete all and then Yes removes all default processors for the selected route step.
Removing default processors for route steps in dedicated routes
To remove default processors for a route step in a dedicated route:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to remove the default processors.
5
Select the request form in which you want to remove the default processors.
6
Select the route step from which you want to remove the default processors.
7
Click Set initial value.
8
Select the organizations, users, or roles that you want to remove.
9
Click Remove.
10
Click Yes.
•
Tip
In step 8, clicking Delete all and then Yes removes all default processors for the selected route step.
Removing Route Steps
Removing route steps of shared routes
To remove a route step of a shared route:
1
Click Application settings.
2
Click Workflow.
3
Click Route list.
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4
Click Shared routes.
5
Select the shared route from which you want to remove a route step.
6
Select the route step that you want to remove.
7
Click Delete.
8
Click Yes.
Removing route steps of dedicated routes
To remove a route step of a dedicated route:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form from which you want to remove a request step.
5
Select the request form from which you want to remove a request step.
6
Select the route step that you want to remove.
7
Click Delete
8
Click Yes.
4.13.8 Managing Route Branches
A route branch is a function that allows requests to skip some of the route steps if a certain value is
specified by the applicant.
A route branch can be configured if one of the following items is included in the request form:
• Numeric value
• Option buttons
• Check box
• Automated calculation
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Setting a Route Branch
To set a route branch for a request form:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to set a route branch.
5
Select the request form in which you want to set a route branch.
6
Click Edit on Route branch information.
7
Specify the request form item from which you want to branch the route.
8
Click Save.
•
•
Tip
The route branch cannot be shared even if a route branch is configured in a shared route.
Once a route branch is set, you cannot edit the route branch information. To edit the route branch
information, remove the exiting route branch and set a new route branch.
Removing a Route Branch
To remove a route branch from a request form:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form from which you want to remove a route branch.
5
Select the request form from which you want to remove a route branch.
6
Click Delete on Route branch information.
7
Click Yes.
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Adding Branching Condition
To add a branching condition:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form to which you want to add branching conditions.
5
Select the request form to which you want to add branching conditions.
6
Click Add on Route branch list.
7
Enter the branching condition.
8
Click Add.
•
•
Tip
Only one item can be used as a branching condition.
If multiple branching conditions are specified, they are applied from the top of the list.
Editing Branching Condition
To edit a branching condition:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to edit branching conditions.
5
Select the request form in which you want to edit branching conditions.
6
On Route branch list, select the branching condition that you want to edit.
7
Click Edit.
8
Edit the branching condition.
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9
Click Save.
Reordering Branching Conditions
To reorder branching conditions:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to reorder branching conditions.
5
Select the request form in which you want to reorder branching conditions.
6
Click Reorder on Route branch list.
7
Change the display order of the branching conditions.
8
Click Save.
Removing Branching Condition
To remove a branching condition:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form from which you want to delete branching conditions.
5
Select the request form from which you want to delete branching conditions.
6
On Route branch list, select the branching condition that you want to remove.
7
Click Delete.
8
Click Yes.
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4.13.9 Managing Requests
Administrators are permitted to take the following actions according to their privileges:
• Viewing requests
• Deleting requests
• Editing request routes
Status of Requests
•
•
•
•
•
•
Draft:
The status when the request is saved as a draft by the applicant. When the applicant submits a draft,
its status is changed to "In progress".
In progress:
The status after the applicant submits the request and before the last approver approves it. If an
approver sends back the request, the process remains "In progress".
If the request has an acknowledgement route only, "In progress" is displayed until the last
acknowledger acknowledges the request.
Approved:
The status after the first approver approves the request and before the last approver approves it. If
the request has an approval route and an acknowledgement route, "Approved" is displayed until the
last acknowledger acknowledges the request.
Rejected:
The status when the request is rejected by an approver. The process terminates and the notifications
are not sent to the processors in any subsequent route steps.
Cancelled:
The request status changes from "In progress" to "Cancelled" in the following cases:
• The applicant withdraws the request before the first processor processes it.
• The applicant cancels the request before the last approver processes it, if the request has an
approval route.
• The applicant cancels the request before the last acknowledger processes it, if the request has an
acknowledgement route only.
Complete:
The status when all processes in all route steps are complete.
Filtering Requests by Status
To filter requests by status:
1
Click Application settings.
2
Click Workflow.
3
Click Manage requests.
4
Select a category.
5
Select a request form.
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6
Select the status to filter the requests.
7
Click Filter.
Printing Requests
To print a request:
1
Click Application settings.
2
Click Workflow.
3
Click Manage requests.
4
Select a category.
5
Select a request form.
6
Select the request that you want to print.
7
Click Printable version.
8
Set the desired options such as text size and locale.
9
Click Print.
Viewing Route History of Request Data
To view the route history of a request data:
1
Click Application settings.
2
Click Workflow.
3
Click Manage requests.
4
Select a category.
5
Select a request form.
6
Select the request of which you want to view the route history.
7
Click Route history.
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8
Confirm the history of the changes made to the route.
Changing Processors of Route Steps
To change processors of a route step:
1
Click Application settings.
2
Click Workflow.
3
Click Manage requests.
4
Select a category.
5
Select a request form.
6
Select the request of which you want to change the processors.
7
Select the route step that you want to change the processors.
8
Click Edit.
9
Change the processors of the route step.
10
Click Save.
•
•
Tip
The processors of a route step can be edited if all of the following conditions are met:
• The status is "In progress".
• Changes to the route are allowed for the route step.
The route step cannot be changed if changes to routes are not allowed in General settings.
Exporting Request Data Automatically
If "Export automatically" on "Automatic export" is specified for the request form, each request is exported
to a CSV file after its final approval.
These output files are saved in the directory where Garoon is installed.
This section assumes that Garoon is installed in the following environment:
• Install identifier: cbgrn
• Install directory:
• On Windows: C:\Program Files\Cybozu
• On Linux : /usr/local/Cybozu/
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The directory to store request data and the CSV file name are as follows:
• On Windows OS:
C: \Program Files\Cybozu\mysql-5.0\files\cbgrn\workflow\(Request data export directory)\(Internal
ID).csv
• On Linux OS:
/usr/local/Cybozu/mysql-5.0/files/cbgrn/workflow/(Request data export directory)/(Internal ID).csv
To set "Export automatically" enabled:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category containing the request form in which you want to set automatic export.
5
Select the request form in which you want to set automatic export.
6
Click Edit on Request form information.
7
Select Export automatically on Automatic export.
8
Enter the directory to export requests in Request data export directory.
9
Click Save.
•
•
Tip
Only single-byte alphanumeric characters, hyphens (-), and underscores (_) can be entered for the
directory.
If automatic export is set, you can also specify whether to include each request form item in the
exported CSV files.
Making Requests Public
Once you make requests public, the following users can view the request details:
• The applicants
• The processors
• The specified organizations, users, and roles
You can configure the public settings in each category.
To make requests public in each category:
1
Click Application settings.
2
Click Workflow.
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3
Click Make request public settings.
4
Select the category in which you want to make public requests.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
8
Click Add.
•
•
•
•
Tip
Only the requests whose process has completed can be made public.
When you configure public settings on a subcategory, all parent categories above that subcategory
must be configured with the same public settings.
Once you make requests public, the permitted users can view all details of the requests, regardless of
access privileges of the request form items. If you have already granted access privileges for request
form items, you must consider whether or not to make the request public.
You cannot configure public settings in the “(Uncategorized)” category.
Deleting Requests
When a request is deleted, the data sent to applicants and processors is also deleted from their request
lists such as Recent and Inbox.
The request deletion is permanent.
To delete a request:
1
Click Application settings.
2
Click Workflow.
3
Click Manage requests.
4
Select a category.
5
Select the request form that is used for the request that you want to delete.
6
Select the request that you want to delete.
7
Click Delete.
8
Click Yes.
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•
•
Tip
In step 6, clicking Delete all requests made using forms in this category and then Yes deletes all
requests made using the selected request form.
To delete multiple requests at once, in step 6, select the check boxes for all requests that you want to
delete.
4.13.10 Setting Up Proxies
Delegators are permitted to take the following actions for the requests submitted by their proxies:
• Viewing the requests
• Withdrawing the requests
• Cancelling the requests
• Reusing the requests
To set proxies:
1
Click Application settings.
2
Click Workflow.
3
Click Proxy settings.
4
Select the organizations of which the user is a member.
5
Click "Edit" on the user that you want to change the proxies.
6
Select a proxy approver or a proxy applicant, and click ←Add.
7
Click Save.
•
Tip
To set proxies, you must select Yes in the following options on the General settings screen:
• Allow proxy requests
• Allow proxy approval
See "4.13.2 Setting Up Workflow" on page 192.
4.13.11 Managing Privileges for Workflow
Setting User Rights for Categories
The following privileges are available for each organization, user, or role:
• View
Users can use all request forms in the categories where users are granted view rights.
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To grant user rights for subcategories, you must grant user rights for all their parent categories.
To set user rights for a category:
1
Click Application settings.
2
Click Workflow.
3
Click Edit user rights.
4
Select the category where you want to grant user rights.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the user rights, and click ←Add.
8
Click Add.
•
•
•
Tip
User rights for the category can be granted to organizations, users, or roles.
You cannot grant user rights for the "(Uncategorized)" category.
You can remove the user rights on the "User rights" screen that appears after step 5.
Granting Operational Administrative Privileges for Categories
To grant operational administrative privileges for a category:
1
Click Application settings.
2
Click Workflow.
3
Click Operational administrators.
4
Select the category where you want to grant operational administrative privileges.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the privilege, and click ↓Add.
8
Click Add.
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•
•
•
Tip
The menus to manage categories and request forms appear only on the Workflow screen for the
operational administrators.
You cannot grant operational administrative privileges for the "(Uncategorized)" category.
You can remove the privileges on the "Operational administrators" screen that appears after step 5.
4.13.12 Managing Workflow with Files
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Managing Request Form Data with XML Files
To manage request form data with an XML file:
1
Click Application settings.
2
Click Workflow.
3
Click Request forms.
4
Select the category of which you want to manage the request form data.
5
Click Import from XML file or Export to XML file.
6
•
•
•
To import a file: Specify the file to upload and then click Import.
To export data: Click Export.
Tip
An error occurs in the following cases:
• There are conflicting request form codes in other categories and in the XML file.
• The shared route used in the XML file does not exist on Garoon.
If there are conflicting request form codes in the specified category and in the XML file, the imported
data will overwrite the existing request form codes.
If you import a request form that uses a shared route, the route branching conditions will be imported
with no steps omitted. The check boxes of all steps will be selected on the imported form.
Managing Shared Route Data with XML Files
To manage shared route data with an XML file:
1
Click Application settings.
2
Click Workflow.
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3
Click Route list.
4
Click Shared routes.
5
Click Import from XML file or Export to XML file.
6
Specify an XML file to import or export the data to an XML file.
•
•
•
•
Tip
If there are conflicting route codes in the existing dedicated routes and in the XML file, an error
occurs.
If there are conflicting route codes in the existing shared routes and in the XML file, the imported data
will overwrite the existing route codes.
If you overwrite an existing shared route with XML file data, the route branching conditions will be
imported with no steps omitted. The check boxes of all steps will be selected on the imported form.
Only view rights will be set for all route steps, even if you have granted user rights for each route step.
Exporting Requests to CSV Files
To export requests to a CSV file:
1
Click Application settings.
2
Click Workflow.
3
Click Manage requests.
4
Select a category.
5
Select the request form for exporting requests.
6
Click Export to CSV file.
7
Set the desired options and click Export.
8
Save the file.
Managing Data with CSV Files
The following data can be managed using CSV files:
• Application users
• Categories
• Category names
• Category access privileges
• Proxies
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Importing data
To import Workflow data:
1
Click Application settings.
2
Click Workflow.
3
Click Import from CSV file.
4
Select the data type that you want to import.
5
Set the desired options, and click Next >>.
6
Confirm the CSV file contents and click Import.
•
•
•
•
Tip
The following login names must be registered on Garoon before importing a CSV file:
• Login names for application users
• Login names for proxy applicants
• Login names for proxy approvers
The users who do not exist in the CSV file and the members whose organization or role does not exist
in the CSV file will not be able to use Workflow after the CSV file has been imported.
If a user has multiple login names in a CSV file, only the last login name will be imported.
Be aware of the followings when you import access privileges data from CSV files:
• If the categories described in a CSV file do not exist on Garoon, an error occurs.
• Only the difference from the current user right data will be imported.
Exporting data
To export Workflow data:
1
Click Application settings.
2
Click Workflow.
3
Click Export to CSV file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
6
Save the file.
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4.14 MultiReport
MultiReport is an application to create and view reports such as minutes and daily reports on your Web
browser.
MultiReport can be configured using the following procedures:
Step 1. Adding application users
Step 2. Setting up MultiReport
Step 3. Adding report forms and activating them
Step 4. Setting user rights for each category
Step 5. Granting operational administrative privileges
•
•
Tip
The following menus are not displayed during the trial period:
• Application user settings
• Import application user data on the Import from CSV file screen
• Export application user data on the Export to CSV file screen
MultiReport will be set to inactive if you upgrade Garoon from version 2.5.4 or earlier to 3.0.0 or later.
You must activate the application to use MultiReport.
See "Activating or Deactivating Application" on page 23.
4.14.1 Managing Application Users
Select users who can use MultiReport.
By default, all users are allowed to use MultiReport.
•
Tip
The Application user settings link appears in the menu after you register a valid service license.
Adding Application Users
To add application users:
1
Click Application settings.
2
Click MultiReport.
3
Click Application user settings.
4
Click Add.
5
Select the users that you want to allow to use MultiReport, and click ↓Add.
6
Click Add.
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Removing Application Users
To remove a user:
1
Click Application settings.
2
Click MultiReport.
3
Click Application user settings.
4
Select the user that you want to remove.
5
Click Remove.
6
Click Yes.
•
Tip
In step 4, clicking Remove all and then Yes removes all application users.
4.14.2 Setting Up MultiReport
The following options are available on the General settings screen for MultiReport:
• Comments:
Activates the Allow to post comments check box by default on the Add report form screen.
• Rich text:
Allows users to use rich text format when they post comments or enter multiple lines in an entry field.
The rich text editor for Garoon does not support Safari for Macintosh.
• Anchor links:
Allows users to use anchor links when they post comments. Anchor links is a function to replace a
string by a hyper link automatically. If you enter the string ">>" followed by the existing comment
number, the hyper link to the corresponding comment can be generated automatically.
To set up MultiReport:
1
Click Application settings.
2
Click MultiReport.
3
Click General Settings.
4
Set the desired options.
5
Click Save.
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4.14.3 Adding Report Forms
Report forms can be added using the following procedures:
Step 1. Adding report forms
Step 2. Editing administrative memos
Step 3. Adding items to report forms
Step 4. Previewing report forms
Step 5. Activating report forms
1. Adding Report Form
To add a report form:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category in which you want to add a report form.
5
Click New.
6
Enter the report form information.
7
Click Add.
•
•
Tip
Report form code must be unique.
To activate the field to specify attendees, select the Attendees check box.
What is enabled fields?
•
•
•
Attendees:
The Attendees field is used to specify the users who attended the meeting, project, and so on.
To activate the field to specify attendees, select the Attendees check box.
Outside parties:
The Outside parties field is used to divide the attendees into organizers and participants. To activate
the field to specify participants, select the Outside parties check box.
Tip
The outside parties on the Report details screen appear as the links to Address Book, when all of the
following conditions are met:
• The addresses of the outside parties have been registered in shared address books.
• The user who is viewing the report has the user rights for the specified addresses.
• The user who is viewing the report has the permissions for Address Book.
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2. Editing Administrative Memo
To edit an administrative memo:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category containing the report form of which you want to edit the administrative memo.
5
Select the report form of which you want to edit the administrative memo.
6
Click Edit on Administrative memo.
7
Edit the notes about the report form.
8
Click Save.
3. Adding Report Form Items
To add a report form item:
1
Click Add item on Report form items on the Report form details screen.
2
Enter the item information.
3
Click Add.
•
Tip
Refer the following page about report form items:
"Report Form Items" on page 243.
4. Previewing Report Forms
To preview a report form:
1
Click Report form preview on Report form items on the Report form details screen.
2
Confirm the preview of the request form.
3
Click Close to close the preview screen.
5. Activating Report Forms
To activate a report form:
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1
Click Activate on Report form information on the Report form details screen.
2
Click Yes.
•
•
•
Tip
Users can use only the activated report forms.
To edit a report form, we recommend that you inactivate the report form before editing.
To deactivate the report form, click Deactivate in the step 3.
Report Form Items
The following items can be added to a report form:
• String (one line):
Adds a single-line entry field. You can set field width, maximum input characters, and character
restrictions, such as only single-byte characters are allowed.
• String (multiple lines):
Adds a multiple-line entry field. You can set maximum characters per line and lines per field.
• Menu:
Adds a drop-down list. You can add items to the drop-down list and set its initial value.
• Option buttons:
Adds radio buttons. You can set the radio button labels and its initial value.
• Check box:
Adds a check box. You can set the check box label and its initial value.
• Numeric value:
Adds a numeric entry field. You can set maximum or minimum value, significant figures, and negative
value format.
• Date:
Adds a date entry field. You can set its initial value and add description for the item.
• Time:
Add a time entry field. You can set its initial value and add description for the item.
• Attachment:
Adds a field for attachments. You can set maximum number of attachments and how to display
attachments.
Example settings:
a)
b)
c)
d)
e)
f)
g)
h)
i)
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a): String (one line)
b): String (multiple lines)
c): Menu
d): Option buttons
e): Check box
f): Numeric value
g): Date
h): Time
i): Attachment
•
•
Tip
You cannot edit, reorder, or delete the subject.
Author name is not displayed in the Report form items list.
4.14.4 Managing Report Forms
Adding Categories
To add a category:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category in which you want to add a subcategory.
5
Click Add category.
6
Enter the category information.
7
Click Add.
•
•
Tip
Category code must be unique.
To add subjects in multiple languages, click Add localized name in Subject.
Editing Category
To edit a category:
1
Click Application settings.
2
Click MultiReport.
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3
Click Report forms.
4
Select the category of which that you want to edit the details.
5
Click Details.
6
Click Edit.
7
Edit the options for the category.
8
Click Save.
Reordering Subcategories
To reorder subcategories:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category in which you want to reorder the subcategories.
5
Click Details.
6
Click Reorder subcategories.
7
Change the display order of the subcategories.
8
Click Save.
Moving Categories
To move a category:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category that you want to move.
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5
Click Details.
6
Click Move.
•
Tip
You cannot move the “(Root)” category or the ”(Uncategorized)” category.
Removing Categories
To remove a category:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category that you want to remove.
5
Click Details.
6
Click Delete.
7
Click Yes.
•
•
•
•
Tip
If the category is removed, all report forms in the category and in their subcategories are moved to the
"(Uncategorized)" category. You cannot set user rights or operational administrative privileges for the
report forms in the "(Uncategorized)" category.
If the category is removed, all of their subcategories are also removed.
You cannot remove the "(Root)" category or the "(Uncategorized)" category.
You cannot remove the categories which have 15 subcategories or more.
Adding Dividers to a Report Form List
To add a divider to a report form list:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category in which you want to add a divider.
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5
Click Add divider.
6
Click Yes.
•
Tip
The dividers are added to the bottom of the report form list.
Copying Report Forms
To copy report forms:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category containing the report forms that you want to copy.
5
Select the report forms that you want to copy.
6
Click Copy.
•
•
Tip
The "Active" or "Inactive" status will be reflected in the new report form.
The copied forms are added to the bottom of the report form list.
Reordering Reports or Dividers
To reorder reports or dividers:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category in which you want to reorder the items.
5
Click Details.
6
Click Reorder report forms or dividers.
7
Change the display order of the forms and dividers.
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8
Click Save.
Moving Report Forms
To move a report form to another category:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category from which you want to move a report form.
5
Select the report form that you want to move.
6
Click Move on Report form information.
7
Select the category to which you want to move the form.
8
Click Move.
Removing Dividers from a Report Form List
To remove dividers:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category from which you want to remove dividers.
5
Select the dividers that you want to remove.
6
Click Delete.
7
Click Yes.
Deleting Report Forms
Before deleting a report form, you must consider the possible impacts on MultiReport operation.
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If you delete a report form, the following functions will be disabled on the reports that have been created
using the report form:
• Reusing reports
• Editing reports saved as drafts
• Submitting reports saved as drafts
To delete a report form:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category from which you want to delete a report form.
5
Select the report form that you want to delete.
6
Click Delete.
7
Click Yes.
•
•
•
•
Tip
In step 5, clicking Delete all report forms in category and then Yes deletes all report forms in the
selected category.
To delete multiple report forms at once, in step 5, select the check boxes for all report forms that you
want to delete.
If you delete a report form, the reports that have been created using the report form will remain in the
category in which the report form has been stored.
The "Deleted" label next to the report form name in the report list indicates that the report form has
been deleted.
4.14.5 Editing Report Forms
If you edit a report form, the changes are reflected in the following reports:
• Reports that are created newly
• Reports that are created by reusing another report
• Reports that are created from a draft
•
Tip
The changes are not reflected in the reports that have been added before the change.
Editing Report Form Information
To edit report form information:
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1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category in which you want to edit the report form.
5
Select the report form that you want to edit its information.
6
Click Edit on Report form information.
7
Edit the report form information.
8
Click Save.
Copying Report Form Items
To copy report form items:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category containing the report form in which you want to copy items.
5
Select the report form in which you want to copy items.
6
Select the report form items that you want to copy.
7
Click Copy.
The copied items are added to the bottom of the report form item list.
Adding Blank Lines in Report Forms
To add a blank line on the report form:
1
Click Application settings.
2
Click MultiReport.
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3
Click Report forms.
4
Select the category containing the report form in which you want to add blank lines.
5
Select the report form in which you want to add blank lines.
6
Click Add blank line on Report form items.
7
Click Yes.
The blank lines are added to the bottom of the report form item list.
Editing Report Form Items
To edit a report form item:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category containing the report form in which you want to edit the items.
5
Select the report form in which you want to edit the items.
6
Select the report form item that you want to edit.
7
Click Edit.
8
Edit the options for the report form item.
9
Click Save.
Reordering Report Form Items and Blank Lines
To reorder report form items:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
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4
Select the category containing the report form in which you want to reorder the items.
5
Select the report form in which you want to reorder the items.
6
Click Reorder on Report form items.
7
Change the display order of the report form items and blank lines.
8
Click Save.
Deleting Report Form Items and Blank Lines
To delete report form items:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category containing the report form from which you want to delete items.
5
Select the report form from which you want to delete items.
6
Select the items and blank lines that you want to delete.
7
Click Delete.
8
Click Yes.
•
•
Tip
You cannot delete the subject and the author name.
In step 5, under "Report form items", clicking "Delete all items" and then "Yes" deletes all report forms
items and blank lines.
4.14.6 Managing Filters
A filter is used to search reports MultiReport using preset search conditions. Filters help users to find
viewable reports easily.
•
Tip
You cannot move filters to another category.
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Filter list on the user screen:
a)
b)
c)
a): Recently used filters
Filters that the user has used recently. Up to five filters can be displayed.
b): Recommended filters
Filters of which the user is set to the target audience.
c): All filters
All the filters that are available to the user.
Adding Filters
Specify filter conditions used to search reports.
The added filters are displayed on the MultiReport screen for users.
Filters can be added using the following procedures:
1. Adding filters
2. Activating filters
•
•
Tip
You cannot set user rights or operational administrative privileges for the “(Uncategorized)” category.
If user rights are set for a category, filters in the category can be used only by the organizations, users,
or roles that are granted the user rights.
1. Adding Filters
To add a filter:
1
Click Application settings.
2
Click MultiReport.
3
Click Filters.
4
Select the category in which you want to add a filter.
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5
Click Add filter.
6
Enter the filter details.
7
Click Add.
•
•
•
•
Tip
You cannot add filters to the “(Root)” category.
By specifying a report form, you can search reports with the report form name being used to create
reports.
If you select “is” in Report form, the items in the selected report form are added to the search
conditions.
If you specify users in Target audience, the filter appears in Recommended filters on the users
screen.
What is a report form to be filtered?
To filter reports by report form in use, select the Specify a report form check box.
The following conditions are available for specifying a report form:
• includes the following keywords in a form name:
Filters reports by the form name that contains the specified string.
• is:
Filters reports by the selected form. Click Select to select a report form.
What are search conditions?
You can set search conditions to filter reports.
The following conditions are available:
• All of the following conditions are met:
Searches the reports that meet all of the conditions if you set multiple search conditions. (AND
search)
• Any of the following conditions are met:
Searches the reports that meet either of the conditions if you set multiple search conditions. (OR
search)
• Items:
Select the item in which you want to search, such as form names and report subjects.
• Conditions:
Select a condition, such as "includes" and "is on or before".
• Value:
Specify the value that you want to use for comparison in the condition.
•
Tip
To remove the search condition, click Delete on the right of the condition. You cannot remove the
search condition at the top of the list.
2. Activating Filters
To activate a filter:
1
Click Activate on the Filter details screen.
2
Click Yes.
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•
•
Tip
Users can use only activated filters.
To edit filter details, we recommend that you inactivate the filter before editing.
Click Inactivate to inactivate a filter.
Editing Filters
To edit a filter:
1
Click Application settings.
2
Click MultiReport.
3
Click Filters.
4
Select the category in which you want to edit a filter.
5
Select the filter that you want to edit.
6
Click Edit.
7
Edit the options for the filter.
8
Click Save.
Copying Filters
To copy filters:
1
Click Application settings.
2
Click MultiReport.
3
Click Filters.
4
Select the category in which you want to copy filters.
5
Select the filters that you want to copy.
6
Click Copy.
•
Tip
The "Active" or "Inactive" status will be reflected in the new filter.
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Removing Filters
The filter removing is permanent.
To remove a filter:
1
Click Application settings.
2
Click MultiReport.
3
Click Filters.
4
Select a category.
5
Select the filter that you want to remove.
6
Click Remove.
7
Click Yes.
•
Tip
In step 5, clicking Remove all filters in this category and then Yes removes all filters in the selected
category.
4.14.7 Managing Reports
Reports in a category can be edited and deleted by the authors of the reports and the operational
administrators for the category.
Editing Reports
Change attendees or edit report contents.
1
Click Application settings.
2
Click MultiReport.
3
Click Manage reports.
4
Select a category.
5
Select the report form used for the report that you want to edit.
6
Select the report that you want to edit.
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7
Click Edit.
8
Edit the report details.
9
Click Save.
Changing Notification Recipients
1
Click Application settings.
2
Click MultiReport.
3
Click Manage reports.
4
Select a category.
5
Select the report form used for the report for which you want to change the notification recipients.
6
Select the report for which you want to change the notification recipients.
7
Click Change notification recipients.
8
Change the users that receive notifications for the report.
9
Click Save.
•
Tip
Notifications for the report will be automatically sent to the author and the attendees.
Printing Reports
To print a report:
1
Click Application settings.
2
Click MultiReport.
3
Click Manage reports.
4
Select a category.
5
Select the report form used for the report that you want to print.
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6
Select the report that you want to print.
7
Click Printable version.
8
Set the desired options.
9
Click Print to print the report.
Deleting Reports
The report deletion is permanent.
To delete a report:
1
Click Application settings.
2
Click MultiReport.
3
Click Manage reports.
4
Select a category.
5
Select the report form used for the report that you want to delete.
6
Select the report that you want to delete.
7
Click Delete.
8
Click Yes.
•
Tip
In step 6, clicking Delete all items and then Yes deletes all reports made using the selected report
form.
4.14.8 Managing Privileges for MultiReport
You can grant user rights and operational administrative privileges for report forms to each organization,
user, or role.
Setting User Rights for Categories
Users can use all report forms in the category for which users are granted view rights.
To grant user rights for subcategories, you must grant user rights for all their parent categories.
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To set user rights for a category:
1
Click Application settings.
2
Click MultiReport.
3
Click Edit user rights.
4
Select the category for which you want to grant user rights.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
8
Click Add.
•
•
•
•
Tip
User right for the category can be granted to organizations, users, or roles.
The following actions are not permitted without user right for the category:
• Use report forms in the category
• Use filters for the category
• View reports using the report forms in the category
You cannot grant user rights for the "(Uncategorized)" category.
You can remove the user rights on the User rights screen that appears after step 5.
Granting Operational Administrative Privileges
To grant operational administrative privileges for a category:
1
Click Application settings.
2
Click MultiReport.
3
Click Operational administrators.
4
Select the category for which you want to grant operational administrative privileges.
5
Click Edit.
6
Click Add.
7
Select the organizations, users, or roles to which you want to grant the user rights, and click ↓Add.
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8
•
•
•
Click Add.
Tip
The menus to manage categories and report forms appear only on the MultiReport screen for the
operational administrators.
You cannot grant operational administrative privileges for the "(Uncategorized)" category.
You can remove the privileges on the Operational administrators screen that appears after step 5.
4.14.9 Managing MultiReport Data with CSV Files
The following data can be managed using CSV files:
• Application users
• Categories
• Category names
• User rights
Importing Data from CSV Files
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
To import MultiReport data:
1
Click Application settings.
2
Click MultiReport.
3
Click Import from CSV file.
4
Select the data type that you want to import.
5
Set the desired options, and click Next >>.
6
Confirm the CSV file contents and click Import.
•
•
•
Tip
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Only the difference from the current user right data will be imported.
The users who do not exist in the CSV file and the members whose organization or role does not exist
in the CSV file will not be able to use MultiReport after the CSV file has been imported.
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Exporting Data to CSV Files
To export MultiReport data:
1
Click Application settings.
2
Click MultiReport.
3
Click Export to CSV file.
4
Select the data type that you want to export.
5
Set the desired options and click Export.
6
Save the file.
Managing Report Form Data with XML Files
To manage report form data with an XML file:
1
Click Application settings.
2
Click MultiReport.
3
Click Report forms.
4
Select the category of which you want to manage the report form data.
5
Click Import from XML file or Export to XML file.
6
•
•
To import a file: Specify the file to upload and then click Import.
To export data: Click Export.
Tip
An error occurs if there are conflicting report form codes in other categories and in the XML file.
If there are conflicting report form codes in the specified category and in the XML file, the imported
data will overwrite the existing report form codes.
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4.15 Cybozu Online Service
Cybozu Online Service allows you to use the following functions in Garoon via internet connection:
• Services
• Company search
• Postcode search (Address search)
• Map search
• Transportation search
• Event data
• Weather information
• Rokuyo
•
•
Tip
The functions of Cybozu Online Service are currently available only in Japanese.
Cybozu Online Service only supports information about companies, addresses, maps, transportation,
and weather in Japan.
4.15.1 Setting Up Cybozu Online Service
To set up Cybozu Online Service:
1
Click Application settings.
2
Click Cybozu Online Service.
3
Click General settings.
4
Specify whether to send an application ID to Cybozu Online Service.
•
Tip
The functions of Cybozu Online Service are enabled by sending the application ID to the Cybozu
Online Service site.
4.15.2 Enabling Services
To use services:
1
Click Application settings.
2
Click Cybozu Online Service.
3
Click Service list.
4
Select the check boxes to use the services.
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4.15.3 Receiving Services
To receive services:
1
Click Application settings.
2
Click Cybozu Online Service.
3
Click Receive event data.
4
Select the check boxes to receive the services.
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4.16 RSS Reader
RSS Reader is a function to receive RSS feeds from websites so that the updates can be displayed. You
can add the following types of sites to RSS Reader:
• Shared sites:
Only the system administrators can add RSS feeds for sharing among users.
• Personal sites:
Any user can add RSS feeds for personal use.
RSS Reader can be configured using the following procedures:
1. Setting up RSS Reader
2. Adding RSS feeds for sharing
•
Tip
RSS Reader supports RSS 1.0, RSS 2.0, and Atom 0.3.
4.16.1 Setting Up RSS Reader
The following options are available on the General settings screen for RSS Reader:
• Shared sites:
Shows shared sites on the user screen automatically.
• Personal sites:
Allows users to add sites at their discretion.
• Refresh the cache
• Save the cache
• Time-out period:
Sets the period after which the connection attempt to a site times out.
To set up RSS Reader:
1
Click Application settings.
2
Click RSS Reader.
3
Click General settings.
4
Set the desired options.
5
Click Set.
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4.16.2 Managing Shared Sites
Adding Shared sites
To add a shared site:
1
Click Application settings.
2
Click RSS Reader.
3
Click Shared sites.
4
Click Add shared site.
5
Enter the shared site information.
6
Click Add.
•
Note
An internet connection on Garoon is required to add external RSS feeds.
Editing Shared Site Details
To edit shared site details:
1
Click Application settings.
2
Click RSS Reader.
3
Click Shared sites.
4
Select the site to edit its information.
5
Edit the options for the shared site.
6
Click Modify.
Adding Dividers to a Shared Site List
To add a divider:
1
Click Application settings.
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2
Click RSS Reader.
3
Click Shared sites.
4
Click Add divider.
5
Click Yes.
Reordering Shared Sites and Dividers
To reorder shared sites and dividers:
1
Click Application settings.
2
Click RSS Reader.
3
Click Shared sites.
4
Click Reorder shared sites/dividers.
5
Change the display order of the sites and dividers.
6
Click Save.
Removing Shared Sites or Dividers
To remove a shared site:
1
Click Application settings.
2
Click RSS Reader.
3
Click Shared sites.
4
Select the shared site or the divider that you want to remove.
5
Click Delete.
6
Click Yes.
•
Tip
In step 4, clicking Delete all shared sites and then Yes removes all shared sites and dividers.
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4.16.3 Managing Shared Site Data with CSV Files
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
To import shared site data from a CSV file:
1
Click Application settings.
2
Click RSS Reader.
3
Click Import from CSV file.
4
Set the desired options, and click Next >>.
5
Confirm the CSV file contents and click Import.
To export shared site data to a CSV file:
1
Click Application settings.
2
Click RSS Reader.
3
Click Export to CSV file.
4
Set the desired options and click Export.
5
Save the file.
4.17 Presence Indicators
Presence indicators can be configured using the following procedures:
1. Setting up Presence indicators
2. Editing status menus
3. Setting proxies
4.17.1 Setting Up Presence Indicators
The following options are available on the General settings screen for Presence indicators:
Automatically set status
Select the check boxes to activate the settings.
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•
•
•
•
•
•
•
Set Status to At desk after login:
After a user logs in to Garoon, the status is automatically updated to "At desk".
Set Status to Absence after logout:
After a user logs out of Garoon, the status is automatically updated to "Absence".
Tip
You can activate both “At desk” and “Absence”.
If "Set Status to At desk after login" is selected, the time displayed on the presence information is
updated every time the user logs in.
Even if "Set Status to Absence after logout" is selected, the presence information is not updated by
closing a Web browser. The presence information is updated to "Absence" only by clicking Logout.
Even if Automatically set status is enabled, the presence information is not updated by logging in to or
logging out of the following products:
• Cybozu Garoon Keitai
• Cybozu Garoon Reminder
• Cybozu Mobile KUNAI
The settings in Automatically set status are disabled if authentication methods such as common
authentication and environment variable authentication are active.
Personal settings
Select the check box to allow users to set their proxies.
•
Tip
If "Allow users to set proxies" is selected, users can set their proxies. A proxy is a user who can
change the presence information of the delegator.
To set up Presence indicators:
1
Click Application settings.
2
Click Presence indicators.
3
Click General settings.
4
Set the desired options.
5
Click Save.
4.17.2 Managing Status Menus
Adding Status Menus
To add status menus:
1
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Click Application settings.
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2
Click Presence indicators.
3
Click Edit status menu.
4
Enter one status menu per line.
5
Click Save.
•
•
•
Tip
The added status menus are displayed on the Change status screen.
The following status menus are preset:
• At desk
• Absence
If users add status menus for personal use, the menus are added to the bottom of the status list on
the users screen.
Editing or Deleting Status Menus
To edit status menus:
1
Click Application settings.
2
Click Presence indicators.
3
Click Edit status menu.
4
Edit or delete the status menus, or change the display order.
5
Click Save.
•
•
Tip
You can reorder status menus.
You cannot edit or remove the following preset status menus:
• At desk
• Absence
4.17.3 Managing Proxies
Adding Proxies
To add proxies for organizations or users:
1
Click Application settings.
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2
Click Presence indicators.
3
Click Proxy settings.
4
Select the organization that you want to specify proxies for itself or for its member.
5
Select the organization or user for which you want to specify proxies.
6
Click Add.
7
Select organizations or users to specify as proxies, and click ↓Add.
8
Click Add.
•
•
Tip
Once set up proxies for an organization, named proxies can change presence information of all users
in the organization.
Users can add or remove proxies in Personal settings.
Removing Proxies
To remove proxies:
1
Click Application settings.
2
Click Presence indicators.
3
Click Proxy settings.
4
Select the organization or user from which you want to remove proxies.
5
Select the proxies that you want to remove.
6
Click Delete.
7
Click Yes.
•
Tip
In step 5, clicking Delete all and then Yes removes all proxies for the selected organization or user.
4.17.4 Managing Proxy Data with CSV Files
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
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To import proxy data from a CSV file:
1
Click Application settings.
2
Click Presence indicators.
3
Click Import proxy.
4
Set the desired options, and click Next >>.
5
Confirm the CSV file contents and click Import.
To export proxy data to a CSV file:
1
Click Application settings.
2
Click Presence indicators.
3
Click Export proxy.
4
Set the desired options and click Export.
5
Save the file.
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4.18 Favorite
4.18.1 Setting Up Favorite
You can specify the maximum number of favorite items that a user can add to Favorite on the user's
screen.
To set the maximum number of favorites:
1
Click Application settings.
2
Click Favorite.
3
Click General Settings.
4
Specify the maximum number of favorite items that a user can add to Favorite.
5
Click Save.
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4.19 Notifications
Notifications can be configured using the following procedures:
1. Setting update portlets
2. Setting up external notifications
3. Setting default portlet settings for notifications
4. Setting notification filters
4.19.1 Setting What to Show in Portlets
Setting Update Portlets
The following options are available on the Updates portlet settings screen:
• Enable changes and prevent users from making changes:
Select the check box to reflect the settings to the user screen. Users are not allowed to change the
settings.
• List view:
Shows a list of updates in the Updates portlet. Items such as subjects and updaters are displayed in
the list.
• Count view:
Shows a message to indicate reception and the number of received updates in the Updates portlet.
List view on the screen:
Count view on the screen:
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To set the update portlets:
1
Click Application settings.
2
Click Notifications.
3
Click Updates portlet settings.
4
Specify how to show updates in the portlet for each application.
5
Click Save.
•
•
Tip
The values specified on the Updates portlet screen are used as the defaults on the Portlet settings
(Updates) screen in Personal settings.
Users can reorder the applications displayed on the Updates portlet in their Personal settings.
Setting Default Values of Portlets
To set default values of portlets for notifications:
1
Click Application settings.
2
Click Notifications.
3
Click Updates portlet or Confirmed notifications portlets.
4
Specify the visible items and the default number of items to display.
5
Click Save.
4.19.2 Setting External Notifications
Notifications from the systems other than Garoon can be received via e-mail. The received notifications
will be displayed on the Notifications screen.
To set external notifications:
1
Click Application settings.
2
Click Notifications.
3
Click External notifications.
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4
Click New.
5
Enter the external notification information.
6
Click Add.
You must enter each permitted URL on a separate line.
Managing unregistered external notifications
To receive unregistered external notifications via e-mail:
1
Click Application settings.
2
Click Notifications.
3
Click Managing unregistered external notifications.
4
Select Process as email.
5
Click Save.
•
•
•
•
Note
To ensure security of Garoon, we recommend that you select Process as email on the Managing
unregistered external notifications screen. Otherwise, the notifications that are not registered on
the External notifications screen will be displayed in the notification list. These notifications may
contain URLs to redirect users to harmful websites.
Tip
External notifications are displayed on the notification list, if the received e-mail contains both of the
following information:
• External notification code entered on the External notifications screen
• Permitted URL entered on the External notifications screen
In External notification code, enter the external notification code of the system from which you want to
receive notifications.
The following limitations apply if you remove external notification configurations:
• You cannot delete the notifications received before removing the configuration.
• Users cannot filter the notifications on their Notifications screen.
Permitted URLs
Enter the URLs of the system from which you want to receive notifications.
Use an asterisk (*) as a wildcard character.
Example URLs:
•
•
On Windows OS:
http://(IP address or Host name of the server)/scripts/cbdb/db.exe*
On Linux OS:
http://(IP address or Host name of the server)/cgi-bin/cbdb/db.cgi*
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Process as email
If you select Process as email on the Managing unregistered external notifications screen, the
notifications that are not registered on the External notifications screen will be received via e-mail.
Default external notifications
If you install default data, the default external notifications will be registered using the display names and
the external notification codes that correspond to the products. To enable this external notification, you
must enter the permitted URL for the product.
The following products support the external notifications function:
• Cybozu Dezie
• Cybozu Mailwise
• Cybozu Collaborex
• Cybozu.Sales
• CybozuBlog
• CybozuLive
4.19.3 Managing Notification Filters
You can set notification filters for each application.
The filters also apply to the notifications that users are not allowed to stop.
Applications for which notification filters can be set are as follows:
• Bulletin Board
• Cabinet
• E-mail
• Messages
• MultiReport
• Scheduler
To set a notification filter:
1
Click Application settings.
2
Click Notifications.
3
Click Notification filters.
4
Select the application to which you want to set the notification filter, and click Next.
5
276
Set the following options.
• Action:
For each application, select which actions will trigger notifications.
• Personal settings:
Select to allow users to change notification filter settings in their Personal settings
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•
•
Click Save.
Tip
If you select Allow users to change settings, users can change the notification filter settings in their
Personal settings.
If you clear Allow users to change settings, the Notification filter settings menu does not appear
in Personal settings and the user’s configuration is disabled. The user’s configuration will be restored
whenever you select the check box again.
4.19.4 Deleting Notifications in Bulk
The notification deletion is permanent.
Deleting Notifications Received Before Specified Date
To delete all notifications before the specified date:
1
Click Application settings.
2
Click Notifications.
3
Click Bulk deletion of notifications.
4
Specify the threshold date.
5
Click Delete.
6
Click Yes.
Deleting Confirmed Notifications in Bulk
To delete all confirmed notifications:
1
Click Application settings.
2
Click Notifications.
3
Click Bulk deletion of confirmed notifications.
4
Specify the threshold date.
5
Click Delete.
6
Click Yes.
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4.20 Keitai
What is Keitai?
Keitai is an application that allows you to access Garoon using your mobile device's Web browser.
To enable the Keitai functions, you must set up an environment that provides access from mobile
devices to Garoon.
Keitai screen:
•
•
Note
This application is currently available only in Japanese.
Tip
When you set up a network environment for Garoon and mobile devices, you must implement
adequate security measures. For any concern with security measures or network development,
contact your system integration specialists.
Before Activating Keitai
Before configuring Keitai on Garoon, you must complete the following:
Setting Up the System Mail Account
The system mail account is required for users to send the Keitai login URL.
See the following section for setting up system mail account.
"3.12.1 Setting Up System Mail Account" on page 77.
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Activating Keitai
STEP1
Selecting Users to be Allowed to Use Keitai
STEP2
Setting Up Keitai
"4.20.1 Managing Keitai Users" on page 279.
"4.20.2 Setting Up Keitai" on page 280.
Sending Login URL for Keitai
STEP3
•
The users who use Keitai must do this step.
On the "Send login URL" screen in Personal settings for Keitai, send the login URL
for Keitai to the mobile e-mail address of the mobile device that you want to use
Keitai.
Tip
Keitai is available to all Garoon users during the trial period.
4.20.1 Managing Keitai Users
Select users who can use Keitai.
By default, all uses are allowed to use Keitai.
•
Tip
The Application user settings link appears in the menu after you register a valid service license.
Adding Users
To add users:
1
Click Application settings.
2
Click Keitai.
3
Click Application user settings.
4
Add users to the User rights list.
Removing Users
To remove a user:
1
Click Application settings.
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2
Click Keitai.
3
Click Application user settings.
4
Select the user that you want to remove.
5
Click Remove.
6
Click Yes.
•
Tip
In step 4, clicking Remove all and then Yes removes all application users.
4.20.2 Setting Up Keitai
The following options are available on the General settings screen for Keitai:
You can specify how to display the results of the user search that is performed in Address Book of Keitai.
• User search results:
• Display only user names:
Shows user names on the search result screen.
• Display user names and the following items:
Shows user names and their user information on the search result screen. You can specify up to
two user information items to be displayed.
• Automatic login:
Select the check box to allow users to skip the login step. Once a user logs in to Garoon from Keitai,
the user can access Garoon even without being logged in.
To set up Keitai:
1
Click Application settings.
2
Click Keitai.
3
Click General settings.
4
Set the desired options.
Automatic login validity period
By default, the automatic login feature is available for three days (72 hours) after the user last accessed
to Garoon using this feature.
To change the automatic login validity period, edit the "common.ini" file, a type of configuration files.
The "common.ini" file is saved to the following directory when Garoon is installed in the default directory:
• Windows OS: C:\Inetpub\scripts\cbgrn
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•
Linux OS: /var/www/cgi-bin/cbgrn
To change the automatic login validity period:
1
Stop the Web server where Garoon is installed.
2
Open the "common.ini" file.
3
In token_expiration in the [Cellular] section, enter a validity period of the automatic login in days.
You can enter an integer from 1 to 10.
Example:
To set a validity period of 2 days:
token_expiration = "2"
4
Save the "common.ini" file.
5
If Garoon is running on multiple servers, do steps 2 through 4 on all of the servers.
6
Start the Web server where Garoon is installed.
•
Tip
The transfer to mobile devices is secured by encrypting the credentials.
4.20.3 Setting Login URL
Configure the URL to access Garoon from mobile devices.
To set the login URL:
1
Click Application settings.
2
Click Keitai.
3
Click Login URL settings.
4
Enter the URL to log in to Garoon from mobile devices.
The login URL formats are as follows:
•
The URL on the login screen for users: /cellular/index?
Example URLs:
• Windows: http://sample.cybozu.com/scripts/cbgrn/grn.exe/cellular/index?
• Linux: http://sample.cybozu.com/cgi-bin/cbgrn/grn.cgi/cellular/index?
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4.20.4 Managing User Data with CSV Files
To manage user data with CSV files:
1
Click Application settings.
2
Click Keitai.
3
Click Import application user data or Export application user data.
4
Set the desired options to import data from or export to a CSV file.
•
Tip
If an error occurs while importing a CSV file, the import process will be terminated. Any data that was
imported before the error occurred is discarded.
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4.21 Full Text Search
Full Text Search is an application that searches files, attachments, and other data created in Garoon.
Crawling and searching are performed by a full text search server.
The full text search server periodically crawls through data in Garoon to store the data in a database and
index the content. When users use the full text search, the full text search server searches in the index
so that the search can be fast and efficient.
Full Text Search can search data in the following applications and files:
Applications
•
•
•
•
Messages
Bulletin Board
Cabinet
E-mail
Files
Product or file type
Word
Excel
PowerPoint
PDF
JUSTSYSTEM Ichitaro
HTML
XML
Text
•
•
•
•
File format or extension
.doc, .docx, .docm
.xls, .xlsx, .xlsm
.ppt, .pptx, .pptm
.pdf
.jtd
.html, .htm
.xml
File formats with a MIME type of "text/plain"
For example: txt, log, ini
Tip
The full text search server is currently available only in Japanese. For the information about using full
text search with non-Japanese OS, contact your distributor or our official partners.
For details about the full text search server, visit our website to download our manuals. The manuals
are currently available only in Japanese.
http://help.cybozu.com/en/g/guide/index.html#gr3_other
Full text search will be set to inactive if you upgrade Garoon from version 2.1.3 or earlier to 3.0.0 or
later. You must activate the application to use full text search.
See "Activating or Deactivating Application" on page 23.
A valid service license is required to use full text search after the trial period.
4.21.1 Setting Communication Password
To enable communication between Garoon and the full text search server, you must set a common
password.
Set a password to Garoon first, and then set a password to the full text search server.
To set a password
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4 Managing Applications
1
Click Basic system administration.
2
Click Application settings.
3
Click Full text search.
4
Click Communication password settings.
5
Enter the communication password.
•
•
Tip
Valid characters for communication password are: a-z, A-Z, 0-9, and underscore (_).
You can enter up to 25 characters for communication password.
4.21.2 Verifying Search Server Settings
Once you set the communication password, you can confirm the full text search server settings.
To confirm full text search server settings:
1
Click Basic system administration.
2
Click Application settings.
3
Click Full text search.
4
Click Confirm full text search server settings.
5
Confirm the full text search server settings.
Full Text Search Server Settings
Full text search server settings:
•
•
Active:
Full text search is available. The information of Garoon has already been registered to the full text
search server.
Inactive:
Full text search is not available. The information of Garoon has not been registered to the full text
search server.
System administrator URL:
Shows the URL of the system administration screen for the full text search server, if Garoon has been
registered to the server.
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4.21 Full Text Search
4.21.3 Reinitializing Full Text Search
If you reinitialize the Full Text Search application, the full text search server will crawl through all data in
the search targets.
This is because reinitializing the application also initializes the flag that is used to control crawling by the
full text search server.
You may not be able to search the most recent data until the crawling after the reinitialization is
complete.
See "Initializing Application" on page 24.
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4 Managing Applications
4.22 Cooperative Products
Garoon can cooperate with the following products:
• Cybozu Dezie
• Cybozu.Sales
Contact your distributor or our official partners for the information about the cooperation between Garoon
and these products.
•
•
Tip
Cybozu Dezie and Cybozu.Sales are currently available only in Japanese.
Details about the cooperation between Garoon and other products are described in Japanese
manuals. The manuals are provided at the following site:
http://help.cybozu.com/en/g/guide/index.html#gr3_other
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4.23 User Right Priority
A single user may have multiple user rights if administrators grant different user rights or permissions to
each target such as organizations, users, and roles.
This section describes user right priority assuming that user rights or permissions conflict with each
other.
When User Rights or Permissions of Targets Conflict with Each
Other
The user right priority varies depending on the security model, if a user belongs to the multiple targets,
such as organizations and roles, which are granted conflicting user rights.
When the security model is set to GRANT (Only users on list have access):
The user rights that are granted to either of the targets take priority.
When the security model is set to REVOKE (All users have access except users on
list):
The user rights that are revoked for either of the targets take priority. The user is not allowed to use the
function if either of their targets has a revoked setting.
Example:
The following example describes what “Employee A” can do in the "Notices" category of Bulletin Board:
“Employee A” belongs to the organization "General Affairs Dep." and the role "Accountant".
“Employee A” is granted the following user rights for the "Notices" category:
When the security model is set to GRANT:
User Right
Organization (General Affairs Dep.)
Role (Accountant)
User (Employee A)
Read



Write
Comment
Operations that “Employee A” is allowed
Topics in the "Notices" category
Read

Write

Comment



: Indicates that the operation is allowed.
When the security model is set to REVOKE:
User Right
Organization (General Affairs Dep.)
Role (Accountant)
User (Employee A)
Read



Write
Comment



Operations that “Employee A” is allowed
Topics in the "Notices" category
Read

Write
Comment
: Indicates that the operation is allowed.
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Changing Security Models
Two security models are available:
GRANT:
Select targets to give permissions.
REVOKE:
Select targets to give limitations.
To change security models:
1
Display the screen to set user rights or privileges.
2
Click Change on Security model.
•
Tip
If you change the security model, the specified user rights will be initialized.
Conflicting User Rights for Appointment or for Phone Message
If a user is granted multiple user rights that differ between the organization, user, and role, the priority is
as follows:
When User Rights for Appointment or for Phone Message Conflict between
Organizations, Users, and Roles
Only the user rights that are granted to the user are enabled.
Example:
The following example describes the user rights granted to “Employee A” for the appointment of
"Employee B":
“Employee B” belongs to the organization "System Integration Dept." and the role "Department
manager".
“Employee A” is granted the following user rights for the appointment of "Employee B":
User rights granted to “Employee A”
Organization (System Integration Dept.)
Role (Department manager)
User
Read



Write


Comment

Delete
Operations that “Employee A” is allowed
Employee B's appointment
Read

Write
Comment
Delete
: Indicates that the operation is allowed.
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When User Rights for Appointment or for Phone Message Conflict between
Organizations and Roles
If no user right is granted to the user for an appointment or a phone message, the user rights that are
granted either to the organization or the role are enabled.
Example:
The following example describes what “Employee A” can do in for the appointment of "Employee B":
Employee B belongs to the organization "System Integration Dept." and the role "Department manager".
No user right is granted to the appointment of "Employee B".
“Employee A” is granted the following user rights for the appointment of "Employee B":
User rights granted to “Employee A”
Organization (System Integration Dept.)
Role (Department manager)
User
Read


Operations that “Employee A” is allowed
Employee B's appointment
Read

Write
Comment

Delete

(Unset)
Write

Comment

Delete
: Indicates that the operation is allowed.
Conflicting User Rights in Scheduler
If the user rights granted to a facility group conflict with the ones granted to a facility in the facility group,
the user rights that are granted to both of them are enabled.
If user rights in Scheduler are granted only to the facility group, the facilities in the facility group take over
the same user rights.
Example:
The following example describes what “Employee A” can do in Scheduler of “Room A” and “Room B”:
The facilities "Room A" and "Room B" belong to the facility group "Room".
“Employee A” is granted the user rights in Scheduler which conflict between the facility group "Room"
and the facility "Room A".
Employee A is granted no user right for "Room B".
Employee A is granted the following user rights for "Room A" and "Room B":
User rights granted to “Employee A”
Facility group (Room)
Facility (Room A)
Facility (Room B)
Read


Write

Operations that “Employee A” is allowed
Room A
Room B
Read


Write

Comment


(Unset)
Delete
Comment


Delete

: Indicates that the operation is allowed.
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5 Maintenance
5
Maintenance
This chapter describes how to back up and restore data and how to migrate Garoon to another server,
assuming that Garoon is installed in the following environment:
• Web server
• Windows: IIS 7
• Linux: Apache 2.2
• Installation identifier: cbgrn
• Install directory
• On Windows OS: C:\Program Files\Cybozu
• On Linux OS: /usr/local/Cybozu/
5.1
Backup and Restoration
Backup and restoration of data can be performed by a user with "Administrator" privileges in a Windows
environment or by a root user in a Linux environment.
•
•
Note
The Garoon system is not available while backing up.
You must use the same version of Garoon to perform data backup and restoration.
Backup Target
Garoon can back up the following data in a MySQL database:
• On Windows OS:
• C:\Program Files\Cybozu\mysql-5.0data
• C:\Program Files\Cybozu\mysql-5.0files
• On Linux OS:
• /usr/local/Cybozu/mysql-5.0/data
• /usr/local/Cybozu/mysql-5.0/files
Data in the database
The following data is stored in the "data" directory:
• mysql:
Data required for MySQL to operate, such as the database administrator's password
• cb_cbgrn:
User information and other data used in Garoon applications such as Messages and Scheduler
Attachments
These are the data stored in the "file" directory, including the files attached to messages and topics.
Data in MySQL and attachments are linked. Careful planning is required for backup and restoration to
avoid data discrepancies.
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•
Note
Garoon uses InnoDB for MySQL tables. You cannot use mysqlhotcopy.
Backup Method
Data in MySQL can be backed up using operating system commands or mysqldump.
Attachments can be backed up using operating system commands.
Stop MySQL and Cybozu scheduling service when you use operating system commands. To back up
data safely, you need to check no processes of Garoon are running.
We recommend that you remove Garoon from the monitoring target till the task is complete, if you are
monitoring operations of services and daemons.
hecking running processes
To check if the processes of Garoon are not running:
• On Windows:
1. Start Task Manager.
2. On Windows Task Manager, click the "Processes" tab.
3. Check that "sched.exe" and "mysqld.exe" are not displayed.
• On Linux:
Run the following command from the command line to check that scheduling service and MySQL are
not displayed in the running process list:
ps -aux | grep cyss
ps -aux | grep cyss
•
•
•
Tip
You can use operating system commands for faster data backups. The following methods are
available:
• Use storage software to back up difference of the data only.
• Use a snapshot function.
mysqldump is installed at the same time as MySQL.
Unused areas in the database are removed if you use mysqldump for backup. Therefore, restored
data may occupy less area than before in some cases.
What is Cybozu scheduling service?
Cybozu scheduling service regularly provides specified service at a scheduled time. For example, the
scheduling service automatically deletes unnecessary files from Garoon or retrieves weather data at the
time specified in the "sched.ini" file.
Time zones applied to the scheduling service vary depending on the settings for particular items.
• When a start time has been set on a screen:
The time zone of the user who set the start time is applied.
Example: The deletion time setting for user data
•
When a start time has been set by a file:
The time zone used for the system date on the server where the scheduling service is running is
applied.
Example: The time setting for receiving "Notices from Cybozu"
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If you stop the scheduling service, scheduled tasks do not run.
Some tasks in the scheduling service starts midnight. If you want to stop the scheduling service around
midnight for backing up data or for applying patches, you must change the start time of the tasks to be
performed around midnight.
You can change the setting by editing the following file:
File to be edited:
(CGI directory)/(installation identifier)/sched.ini
Example:
• Windows OS: C:\Inetpub\scripts\sched.ini
• Linux OS: /var/www/cgi-bin/cbgrn/sched.ini
The contents to be edited:
In "minute=0" and "hour=0" under the "[daily]" section, enter the time you want to start the scheduling
service in minutes and hours in 24 hour format.
Example: To change to 23:00:
[daily]
minute=0
hour=23
•
•
•
Note
You must first stop the scheduling service before stopping the database engine.
You must first start the database engine before starting the scheduling service.
Cybozu scheduling service and Cybozu database engine must be stopped or started by the following
users:
• For Windows OS: Users with "Administrator" accounts
• For Linux OS: Users with "root" user accounts
Features of the scheduling service
The scheduling service executes tasks by running script files.
This section explains the tasks executed by the scheduling service and the functions of those tasks.
Tasks performed at the specified time
The following tasks are performed at the time specified on the system administration screens or by the
configuration files:
Script file
grn_delete_user_data.
csp
292
Function
Purges deleted user data such as user
information and user rights.
You cannot add multiple users with the same
login name. If this process failed, try again
after the purge of the user data is complete.
Start time
The time set in "User data
deletion time" on the
Deletion time settings
screen
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Script file
grn_rss_fetch.csp
cleanup.csp
grn_mail_auto_receive
.csp
get_six_kinds_of_day_
data.csp
grn_rss_cybozu_infor
mation.csp
Function
Gets the RSS data of the sites configured in
RSS Reader.
Gets the RSS data the following sites:
- Sites configured in shared sites
- Personal sites shared more than 11 users
After the first time of performing this task, this
task will run at the specified interval.
The interval is specified in "Refresh the
cache" on the General settings screen for
RSS Reader.
Purges the following data:
- (CGI directory)/(installation
identifier)/common.ini/upload_tmp
- (CGI directory)/(installation identifier)/tmp
- Temporary files that have been stored in the
attachment storage area more than 24 hours
- Data that could not be purged in the
previous task
- Files have been stored in Trash in Cabinet
exceeding the retention period specified in
"Retention period before purging trashed
files"
The attachment storage area is a directory
that is specified in the "[files]" section in the
"common.ini" file.
Receives new e-mails automatically.
Receives Rokuyo data.
The date and time when the task is executed
varies depending on the option selected when
Garoon was initialized.
If Garoon has been installed in an
environment other than Japanese, the task
will be executed on December 1st. The time
when the task is executed is not fixed.
Receives notices from Cybozu.
The date and time when the task is executed
varies depending on the option selected when
Garoon was initialized.
Start time
At the 00 minutes of the hour
after the scheduling service
starts
Example:
If the scheduling service
starts at 12:34, this task will
start 13:00.
Every 0:00, 6:00, 12:00,
18:00
Tip:
You cannot change the start
time.
The time set in "Receive
e-mail at specific time" on the
General settings screen for
E-mail.
You cannot change the start
time.
If Garoon has been installed in an
environment other than Japanese, the task is
executed once an hour.
The time when the task is executed is not
fixed.
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Script file
grn_rss_delete_cache
s.csp
Function
Purges the following data:
- Cache of RSS feeds
- Data that could not be purged in the
previous task
Start time
Every 0:00, 6:00, 12:00,
18:00
get_weather_data.csp
Receives weather forecasts.
The date and time when the task is executed
varies depending on the option selected when
Garoon was initialized.
You cannot change the start
time.
If Garoon has been installed in an
environment other than Japanese, the task is
executed once in each the following periods:
- From 0:30 to 1:29
- From 6:30 to 7:29
- From 12:30 to 13:29
- From 18:30 to 19:29
grn_workflow_cutover.
csp
Changes the annual used in the request
number of Workflow.
The date set in the "Request
number annual changeover"
field on the "General settings"
screen.
license_notify.csp
Receives notifications for license alerts such
as the end date of trial period or the service.
Every 0:00, 6:00, 12:00,
18:00
grn_dezielink_sync_us
er.csp
294
Syncs the user information of Garoon with
Dezie.
Tip:
You cannot change the start
time.
The time set in "User
information auto sync" on the
Dezie Connector settings
screen.
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Tasks performed daily
Script file
cleanup_applications.c
sp
•
Function
Purges data related to the deleted users.
Purges the following files:
- E-mails and the attachments
- Draft e-mails and the attachments
- Attachments in Memo
- Attachments in Personal address book
- Files in custom items in Personal address
book
- Files in custom items in shared address
books
- Draft topics and the attachments in Bulletin
Board
- Draft messages and the attachment
- Draft requests and the attachments
- Messages of which sender and all of the
recipients are deleted and the attachments
- Cache data for portlets that are not used in
Dezie Connector
- Draft reports and the attachments
- Data that could not be purged in the
previous task
Start time
Every 0:00
Tip
In Garoon version 3.5.0 or later, grn_cabinet_cleanup.csp has been integrated into cleanup.csp.
Tasks performed every hour
Script file
grn_schedule_extensi
on_consistent.csp
5.1.1
Function
Syncs the scheduler data of Garoon with
Dezie.
Start time
0 minutes every hour
Backing Up with OS Commands
This part describes how to copy a directory to back up data using operating system commands.
Backing up in Windows Environment
You can create a backup directory and back up the data using the following procedure:
Example:
C:\backup\YYYYMMDD
To back up data using OS commands:
1
Stop the Web server.
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2
Stop the scheduling service, then the database engine.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and stop
the following services:
Cybozu_Scheduling_Service_cbgrn1
• Cybozu_Database_Engine_5_0
1
: "cbgrn" may be replaced by your installation identifier.
•
3
Launch the command prompt.
4
Create a backup directory under the current directory.
5
Copy the "data" directory and the "files" directory to the directory created in the step 3.
mkdir C:\backup\YYYYMMDD
xcopy "C:\Program Files\Cybozu\mysql-5.0\data" C:\backup\YYYYMMDD\data /E /I
xcopy "C:\Program Files\Cybozu\mysql-5.0\files" C:\backup\YYYYMMDD\files /E /I
If you copy to an existing directory, a message is displayed to confirm whether or not to overwrite
the data. Enter "Yes" or "All" to overwrite, or "No" to cancel.
6
Start the database engine, then the scheduling service.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and start
the following services:
•
•
Cybozu_Database_Engine_5_0
Cybozu_Scheduling_Service_cbgrn
7
Start the Web server.
8
Check that Garoon can be accessed without any problems.
Backing up in Linux Environment
You can create a backup directory and back up the data using the following procedure:
Example:
/backup/YYYYMMDD
To back up data using OS commands:
1
Launch the command prompt.
/etc/init.d/cyss_cbgrn stop1
/etc/init.d/cyde_5_0 stop
1
: "cbgrn" may be replaced by your installation identifier.
2
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Stop the Web server.
/etc/init.d/httpd stop
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3
Stop the scheduling service, then the database engine.
4
Create a backup directory.
5
Copy the "data" directory and "files" directory to the directory created in the step 3.
mkdir -p /backup/YYYYMMDD
cp -rp /usr/local/cybozu/mysql-5.0/data /backup/YYYYMMDD/
cp -rp /usr/local/cybozu/mysql-5.0/files /backup/YYYYMMDD/
6
Start the database engine, then the scheduling service.
/etc/init.d/cyss_cbgrn start
/etc/init.d/cyde_5_0 start
7
Start the Web server.
/etc/init.d/httpd start
8
Check that Garoon can be accessed without any problems.
5.1.2
Restoring with OS Commands
This part describes how to restore the copied data using operating system commands.
Restoring in Windows Environment
You can restore the data stored in a backup directory using the following procedure:
Example:
C:\backup\YYYYMMDD
To restore data using OS commands:
1
2
Stop the Web server.
Stop the scheduling service, then the database engine.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and stop
the following services:
Cybozu_Scheduling_Service_cbgrn1
• Cybozu_Database_Engine_5_0
1
: "cbgrn" may be replaced by your installation identifier.
•
3
Launch the command prompt.
4
Delete the existing database area and attachments area.
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rmdir /s /q "C:\Program Files\Cybozu\mysql-5.0\data"
rmdir /s /q "C:\Program Files\Cybozu\mysql-5.0\files"
5
Copy the backup data to the original directory.
xcopy C:\backup\YYYYMMDD\data "C:\Program Files\Cybozu\mysql-5.0\data" /E /I
xcopy C:\backup\YYYYMMDD\files "C:\Program Files\Cybozu\mysql-5.0\files" /E /I
6
Start the database engine, then the scheduling service.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and start
the following services:
•
•
Cybozu_Database_Engine_5_0
Cybozu_Scheduling_Service_cbgrn
7
Start the Web server.
8
Check that Garoon can be accessed without any problems.
Restoring in Linux Environment
You can restore the data stored in a backup directory using the following procedure:
Example:
/backup/YYYYMMDD
To restore data using OS commands:
1
2
Stop the Web server.
/etc/init.d/httpd stop
Stop the scheduling service, then the database engine.
/etc/init.d/cyss_cbgrn stop1
/etc/init.d/cyde_5_0 stop
1
: "cbgrn" may be replaced by your installation identifier.
3
Delete the existing database area and attachments area.
rm -rf /usr/local/cybozu/mysql-5.0/data
rm -rf /usr/local/cybozu/mysql-5.0/files
4
Copy the backup data to the original directory.
cp -rp /backup/YYYYMMDD/data /usr/local/cybozu/mysql-5.0/
cp -rp /backup/YYYYMMDD/files /usr/local/cybozu/mysql-5.0/
5
298
Start the database engine, then the scheduling service.
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/etc/init.d/cyss_cbgrn start
/etc/init.d/cyde_5_0 start
7
Start the Web server.
/etc/init.d/httpd start
8
•
•
Check that Garoon can be accessed without any problems.
Tip
The database engine may not start in some cases due to a change in the directory privileges after the
restoration. In such cases, use the chown command to grant read and write privileges for the
database area and the attachments area of the MySQL data area to CGI users such as apache.
The following is an example of configuring the permissions and the owner of the "data" directory and
the "file" directory:
• chmod -R 755 data
• chmod -R 700 files
• chown -R apache:root data files
5.1.3
Backing up with mysqldump
You must perform the backup during the period when users do not access Garoon.
This part describes how to back up data by executing mysqldump in backup mode.
See the following section for backup mode:
"Backup Method" on page 291.
Speed of mysqldump
If you use mysqldump, the backup and restoration process may take a long time to complete depending
on the data size.
Restoration takes longer than backup.
Restoration with mysqldump takes longer than restoration with operating system commands.
Disk space after restoration
The data after restoration with mysqldump may occupy less area than the data before backup. This is
because unused areas are removed when the data is backed up, but not because the data is lost.
Backup Mode Setting
There may be data discrepancies observed between MySQL data and attachments since their backup
methods are different. Database updates should be prohibited during backup in order to maintain the
data consistency.
You can configure Garoon to not allow database updates by turning on backup mode.
The backup mode function is disabled by default. Modify the configuration file common.ini to enable the
backup mode function.
The location of the “common.ini” file and the required modifications are as follows:
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Location of the configuration file
(CGI directory)/(installation identifier)/common.ini
Example:
• On Windows OS: C:\Inetpub\scripts\cbgrn\common.ini
• On Linux OS: /var/www/cgi-bin/cbgrn/common.ini
Required changes
Delete part of the line describing "disable = "1"" under [BackupMode] as follows.
Before deletion
After deletion
[BackupMode]
disable = "1"
driver = "xxxxx"
[BackupMode]
driver = "xxxxx"
•
•
•
Tip
Execute a command from the command line to turn on or release backup mode.
Users cannot use Garoon while backup mode is enabled.
Restore the configuration file contents to the original state to disable backup mode.
Backing up in Windows Environment
You can create a backup directory and back up the data using the following procedure:
Example:
C:\backup\YYYYMMDD
•
Tip
Modify the Garoon configuration in advance to enable backup mode.
"Backup Method" on page 291.
To back up data using mysqldump:
1
2
3
Launch the command prompt.
Create a backup directory.
mkdir C:\backup\YYYYMMDD
Stop the scheduling service.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and stop
the following service:
•
4
300
Cybozu_Scheduling_Service_cbgrn1
1
: "cbgrn" may be replaced by your installation identifier.
Set Garoon to backup mode.
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5.1 Backup and Restoration
cd C:\Inetpub\scripts\cbgrn
grn_command.exe -f .\code\command\backupmode_start.csp
5
Execute mysqldump as a database administrator.
"C:\Program Files\Cybozu\mysql-5.0\bin\mysqldump" --defaults-file="C:\Program
Files\Cybozu\mysql-5.0\etc\my.ini" --all-databases --single-transaction -u cbroot –p >
C:\backup\YYYYMMDD\full.sql
6
Enter the database administrator's password.
7
Back up the attachments.
xcopy "C:\Program Files\Cybozu\mysql-5.0\files" C:\backup\YYYYMMDD\files /E /I
8
Release backup mode.
cd C:\Inetpub\scripts\cbgrn
grn_command.exe -f .\code\command\backupmode_end.csp
9
Start the scheduling service.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and start
the following service:
•
10
Cybozu_Scheduling_Service_cbgrn
Check that Garoon can be accessed without any problems.
Backing up in Linux Environment
You can create a backup directory and back up the data using the following procedure:
Example:
/backup/YYYYMMDD
•
Tip
Modify the Garoon configuration in advance to enable backup mode.
"Backup Method" on page 291.
To back up data using mysqldump:
1
2
Create a backup directory.
mkdir -p /backup/YYYYMMDD
Stop the scheduling service.
/etc/init.d/cyss_cbgrn stop1
1
: "cbgrn" may be replaced by your installation identifier.
3
Turn on backup mode.
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cd /var/www/cgi-bin/cbgrn
./grn_command -f ./code/command/backupmode_start.csp
4
Execute mysqldump as a database administrator.
/usr/local/cybozu/mysql-5.0/bin/mysqldump --defaults-file=/usr/local/cybozu/mysql-5.0/etc/my.ini
--all-databases --single-transaction -u cbroot -p > /backup/YYYYMMDD/full.sql
5
6
7
Enter the database administrator's password.
Back up the attachments.
cp -rp /usr/local/cybozu/mysql-5.0/files /backup/YYYYMMDD/
Release backup mode.
cd /var/www/cgi-bin/cbgrn
./grn_command -f ./code/command/backupmode_end.csp
8
9
Start the scheduling service.
/etc/init.d/cyss_cbgrn start
Check that Garoon can be accessed without any problems.
5.1.4
Restoring with mysqldump
This part describes how to restore the backup data and attachments using mysqldump.
You must perform the restoration during the period when users do not access Garoon.
A solution to your MySQL data corruption
The MySQL tables (privilege database) may be lost due to disk corruption or system failures.
If you cannot import the data backed up with dump due to the damaged MySQL tables, the data can be
restored using the following procedure:
To restore the dump data:
1
2
3
4
Install Garoon as a new installation.
Back up the data of Garoon installed in the step 1 using operating system commands.
See "5.1.1 Backing Up with OS Commands" on page 295.
Restore the data backed up in the step 2 using operating system commands.
See "5.1.2 Restoring with OS Commands" on page 297.
Restore the dump data using mysqldump.
See "5.1.3 Backing up with mysqldump" on page 299.
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Restoring in Windows Environment
You can restore the data stored in a backup directory using the following procedure:
Example:
C:\backup\YYYYMMDD
To restore data using mysqldump:
1
2
Launch the command prompt.
Stop the scheduling service.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and stop
the following service:
•
3
Cybozu_Scheduling_Service_cbgrn1
1
: "cbgrn" may be replaced by your installation identifier.
Set Garoon to backup mode.
cd C:\Inetpub\scripts\cbgrn
grn_command.exe -f .\code\command\backupmode_start.csp
4
5
6
7
8
Import the backup data as a database administrator.
"C:\Program Files\Cybozu\mysql-5.0\bin\mysql" --defaults-file="C:\Program
Files\Cybozu\mysql-5.0\etc\my.ini" -u cbroot -p < C:\backup\YYYYMMDD\full.sql
Enter the database administrator's password.
Delete the existing attachments area.
rmdir /s /q "C:\Program Files\Cybozu\mysql-5.0\files"
Restore the attachments.
xcopy C:\backup\YYYYMMDD\files "C:\Program Files\Cybozu\mysql-5.0\files" /E /I
Release backup mode.
cd C:\Inetpub\scripts\cbgrn
grn_command.exe -f .\code\command\backupmode_end.csp
9
Start the scheduling service.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and start
the following service:
•
10
Cybozu_Scheduling_Service_cbgrn
Check that Garoon can be accessed without any problems.
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Restoring in Linux Environment
You can restore the data stored in a backup directory using the following procedure:
Example:
/backup/YYYYMMDD
To restore data using mysqldump:
1
Stop the scheduling service.
/etc/init.d/cyss_cbgrn stop1
1
: "cbgrn" may be replaced by your installation identifier.
2
Set Garoon to backup mode.
cd /var/www/cgi-bin/cbgrn
./grn_command -f ./code/command/backupmode_start.csp
3
Import the backup data as a database administrator.
/usr/local/cybozu/mysql-5.0/bin/mysql --defaults-file=/usr/local/cybozu/mysql-5.0/etc/my.ini -u cbroot
-p < /backup/YYYYMMDD/full.sql
4
Enter the database administrator's password.
5
Delete the existing attachments area.
rm -rf /usr/local/cybozu/mysql-5.0/files
6
Restore the attachments.
cp -rp /backup/YYYYMMDD/files /usr/local/cybozu/mysql-5.0/
7
Release backup mode.
cd /var/www/cgi-bin/cbgrn
./grn_command -f ./code/command/backupmode_end.csp
8
Start the scheduling service.
/etc/init.d/cyss_cbgrn start
9
•
Check that Garoon can be accessed without any problems.
Tip
The database engine may not start in some cases due to a change in the directory privileges after the
restoration. In such cases, use the chown command to grant read and write privileges for the MySQL
data area to CGI users such as apache.
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5.2
Migrating Between Servers
This section describes how to migrate an operating Garoon to another server.
A server migration must be performed by a user with "Administrator" privileges in a Windows
environment or by a root user in a Linux environment.
When you migrate data between servers, the following information must be identical in the source server
and the destination server:
• Garoon version
• Installation identifier
• Database user passwords
•
Tip
The installation identifier can be found in "app_name" in the "[Global]" section in the "common.ini" file.
5.2.1
Migrating between 32-bit OSes or 64-bit OSes
Garoon can be migrated by copying the data to the destination server, if you migrate data between the
same types of servers: for example between 32-bit operating systems or 64-bit operating systems.
This part describes how to migrate from a server in a Windows environment to a server in a Linux
environment.
To migrate between servers with the same operating systems:
1
2
Back up the data in Garoon in a Windows environment.
See “5.1.1 Backing Up with OS Commands” on page 295.
Install and initialize Garoon in a Linux environment.
Use the same installation identifier and database user password as the source server.
The Administrator password is optional. The password in the source server will be set to the
destination server when the migration is complete.
Tip:
•
3
Garoon will use the language and time zone specified during initialization as default. You cannot
change either the default language or the default time zone once Garoon is initialized.
Stop the scheduling service, then database engine in the Linux environment.
/etc/init.d/cyss_cbgrn stop1
/etc/init.d/cyde_5_0 stop
1
: "cbgrn" may be replaced by your installation identifier.
4
5
Copy the data in the Windows environment to the Linux environment.
See "5.1.2 Restoring with OS Commands" on page 297.
Configure the permissions and the owner of the data area in the Linux environment.
chmod -R 755 data
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chmod -R 700 files
chown -R apache:root data files
6
Start the database engine, then the scheduling service in the Linux environment.
/etc/init.d/cyde_5_0 start
/etc/init.d/cyss_cbgrn start
7
Check that Garoon can be accessed without any problems.
5.2.2
Migrating from 32-bit OS to 64-bit OS
Garoon can be migrated by overwriting the database using mysqldump, if you migrate data between
different types of servers: for example, from a 32-bit operating system to a 64-bit operating system, or
from a 64-bit operating system to a 32-bit operating system.
Migrating to Windows Environment
To migrate to a Windows environment:
1
2
On the source server, back up the data in Garoon using mysqldump.
"5.1.3 Backing up with mysqldump" on page 299.
Install and initialize Garoon on the destination server.
Use the same installation identifier and database user password as the source server.
The Administrator password is optional. The password in the source server will be set to the
destination server when the migration is complete.
Tip:
•
3
Garoon will use the language and time zone specified during initialization as default. You cannot
change either the default language or the default time zone once Garoon is initialized.
Stop the scheduling service on the destination server.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and stop
the following services
Cybozu_Scheduling_Service_cbgrn1
: "cbgrn" may be replaced by your installation identifier.
•
1
4
5
6
Launch the command prompt.
Delete the existing attachments area.
rmdir /s /q "C:\Program Files\Cybozu\mysql-5.0\files"
Import the backup data from the source server to the destination server as a database
administrator.
Example: When the backup data is "C:\backup\YYYYMMDD\full.sql"
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"C:\Program Files\Cybozu\mysql-5.0\bin\mysql" --defaults-file="C:\Program
Files\Cybozu\mysql-5.0\etc\my.ini" -u cbroot -p < C:\backup\YYYYMMDD\full.sql
7
8
Enter the database administrator's password.
Copy the attachments from the source server to the destination server.
Example: When the backup data is "C:\backup\YYYYMMDD\files"
xcopy C:\backup\YYYYMMDD\files "C:\Program Files\Cybozu\mysql-5.0\files" /E /I
9
Press the Enter key.
10
Start the scheduling service on the destination server.
From the Windows Start menu, select Control Panel > Administrative Tools > Service, and start
the following services:
•
11
Cybozu_Scheduling_Service_cbgrn
Check that Garoon can be accessed without any problems.
Migrating to Linux Environment
To migrate to a Linux environment:
1
2
On the source server, back up the data in Garoon using mysqldump.
"5.1.3 Backing up with mysqldump" on page 299.
Install and initialize Garoon on the destination server.
Use the same installation identifier and database user password as the source server.
The Administrator password is optional. The password in the source server will be set to the
destination server when the migration is complete.
Tip:
•
3
Garoon will use the language and time zone specified during initialization as default. You cannot
change either the default language or the default time zone once Garoon is initialized.
Stop the scheduling service on the destination server.
/etc/init.d/cyss_cbgrn stop1
1
: "cbgrn" may be replaced by your installation identifier.
4
5
Delete the existing attachments area.
rm -rf /usr/local/cybozu/mysql-5.0/files
Import the backup data from the source server to the destination server as a database
administrator.
Example: When the backup data is "/backup/YYYYMMDD/full.sql"
/usr/local/cybozu/mysql-5.0/bin/mysql --defaults-file=/usr/local/cybozu/mysql-5.0/etc/my.ini -u cbroot
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-p < /backup/YYYYMMDD/full.sql
6
Enter the database administrator's password.
7
Copy the attachments from the source server to the destination server.
Example: When the backup data is "/backup/YYYYMMDD/files"
cp -rp /backup/YYYYMMDD/files /usr/local/cybozu/mysql-5.0/
8
Configure the permissions and the owner of the data area.
chmod -R 700 files
chown -R apache:root data files
9
Start the scheduling service on the destination server.
10
Check that Garoon can be accessed without any problems.
/etc/init.d/cyss_cbgrn start
5.3
Resetting Administrator Passwords
If you forget or lose Garoon administrator password, you must reset the password from the command
line.
This section describes how to reset the password, assuming that Garoon is installed in the following
environment:
• Install identifier: cbgrn
• Install directory
• On Windows OS: C:\Inetpub\scripts
• On Linux OS: /var/www/cgi-bin
Resetting a password in Windows environment
To reset a password in a Windows environment:
1
2
3
Launch the command prompt.
Proceed to the CGI directory.
cd C:\Inetpub\scripts\cbgrn
Execute "set_admin_password.csp".
grn_command.exe -f .\code\command\set_admin_password.csp
4
Enter "yes" and press the Enter key.
5
Enter a new password and press the Enter key.
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6
Enter a confirmation password and press the Enter key.
Resetting a password in Linux environment
To reset a password in a Linux environment:
1
2
Proceed to the CGI directory.
cd /var/www/cgi-bin/cbgrn
Execute "set_admin_password.csp".
./grn_command -f ./code/command/set_admin_password.csp
3
Enter "yes" and press the Enter key.
4
Enter a new password and press the Enter key.
5
Enter a confirmation password and press the Enter key.
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Appendix A CSV File Specifications
Appendix A CSV File Specifications
On Garoon, user information and category data can be managed with CSV files.
This appendix explains notes for creating CSV files including formats.
•
Note
If an error occurs, the import processing is terminated. Any data that was imported before the error
occurred is discarded.
Appendix A.1
Notes for Creating CSV
A field in a CSV file contains a data to describe an item.
Be aware of the following information to write correct data into fields when you import data from CSV
files normally.
Character encodings
The following character encodings are available:
• Shift-JIS
• UTF-8
• ASCII
• ISO-8859-1
• GB2312
• TIS-620
Linefeed codes
Use following linefeed codes for dividing records.
• CRLF: This linefeed code is for Windows and MS-DOS.
• LF: This linefeed code is for Linux.
Using Special Characters
You must enclose the field in double quotes including following characters:
• Comma(,)
• LF(Line feed used in Microsoft Excel)
• Double quotation mark (")
Tip
• You must enter two double quotations in a row (""), when you enter double quotations to fields.
The example of CSV file that is including double quotations mark (xy"z) as follows:
---,abc,"xy""z",def,---
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Roles (Groups)
When you indicate the role on access privileges settings, write as follows:
• On the setting item field, write "role" for default system roles such as Administrators and added roles
by “Administrator Group” members.
Appendix A.2
CSV file formats
This section explains the CSV file format for importing CSV files on Garoon.
User
Organization data
The hierarchy is created through recognition of the organization code of each child organization's parent
organization. For importing from CSV file, write parent organization on child organization record to
indicate hierarchy.
CSV file format:
Current organization code, Organization name, New organization code, Parent organization code, Notes
CSV file items and specification:
Item
Current organization code
Organization name
New organization code
Field length
100
100
100
Parent organization code
Notes
•
•
•
•
•
100
65535
Description
To add an organization, enter an organization code to
"New organization code".
To change the organization code, enter the current
code to "Current organization code" and enter a new
code to "New organization code".
Leaving the field empty sets the highest hierarchy of
organizations to its parent organization.
Enter a note about the organization.
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
Note
Organizations with organization codes that are not included in the CSV file will be removed.
The parent organization must write before the child organization.
Tip
Entering an asterisk (*) to a field, prevents the system from overwriting the field.
Entering an asterisk (*) to a current organization code field adds the organization with new
organization code.
Entering the organization code that is already registered on Garoon updates the organization data
with the data in the CSV file.
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Appendix A CSV File Specifications
•
•
•
•
•
Operational administrators can only manage the privilege organization and their subordinate
organizations with CSV files.
Operational administrators must enter the organizations for which they have administrative privileges
at In the first line of the CSV file when they imports organization data from the CSV file.
Operational administrators must enter the parent organization codes. A blank is allowed only when
the organization is on the highest hierarchy.
When operational administrators import organization data from CSV file, asterisk (*) for omission
cannot be entered.
When operational administrators import the privileged organization data from a CSV file, the
organizations that do not exist in the CSV file are eliminated.
Organization member data
CSV file format:
Organization code, Login name 1, Login name 2, Login name 3...
CSV file items and specifications:
Item
Organization code
Login name 1
Login name 2
Login name 3
…
•
•
Field length
100
100
Description
Set the organization code for member.
Set login name for member.
Note
The data of organizations and users in the CSV file must be registered on Garoon in advance.
If an operational administrator imports user data from CSV file that are including unprivileged
organization users data, an error occurred.
Organization name data
CSV file format:
Organization code, Language code, Organization name
CSV file items and specifications:
Item
Organization code
Language code
Organization name
312
Field length
100
100
Description
Set organization code.
Select the language as follows:
-ja:Japanese
-en:Enlish
-zh:Chinese
Enter the organization name with each language.
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Appendix A CSV File Specifications
•
•
Note
The data of organizations name on CSV file must be registered on Garoon.
Tip
Importing a file includes a language code with its name field left empty deletes the organization name
setting for the language.
User profile
CSV files enable the following functions for user management on Garoon:
• Adding users
• Updating user information
• Deleting users
CSV file format prior to Garoon 3.1.0:
Current login name, Name, New login name, Password, Display order, Status, Delete flag(,User
information items)
CSV file format after Garoon 3.1.0:
Current login name, Name, Language of the Name, English spelling, New login name, Password,
Locale, Office, Display order, Status, Delete flag(,User information items)
Item
Field length
Asterisk
indication for
overwrite
prevention
Current login name
100
Name
Language of the Name
100
English spelling
100

New login name
Password
Locale
Office
Display order
100
64
100
100
8




Login name must be unique in
Garoon.



Status

Delete flag
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Remark

Displayed only English spelling
function is available.
Displayed only English spelling
function is available.
Sets the display order on user
lists using an integral number
greater than zero. Up to 8 digits
can be entered.
A value of 1 indicates "Inactive
users" and 0 indicates "Active
user".
To delete the registered user,
enter "1".
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Setting built-in items and specifications of user information:
Item
Pronunciation
E-mail
Notes
Asterisk
indication for
overwrite
prevention
Field length
100
100
65535


The maximum number of
characters is "65535" with
single-byte characters. The
maximum number of characters
varies depending on the
character type.

Position
Contact
URL
100
100
255
Remark



Setting custom items and specifications of user information:
Item
String (one line)
String (multiple lines)
Asterisk
indication for
overwrite
prevention
Field length
100
65535


URL
Image URL
E-mail
IP phone
Password
•
•
•
•
•
•
255
255
100
100
64
Remark
The maximum number of
characters is "65535" with
single-byte characters. The
maximum number of
characters varies depending
on the character type.





Note
For adding a user, Current login name, Name and New login name are required.
You must set a different login name for adding user. If you use the user login name that is already
registered and import data from CSV file, the user data is edited.
If an operational administrator imports user data from CSV file that are including unprivileged
organization users data, an error occurred.
Set asterisk (*) to password field, then the system does not overwrite the CSV file data with asterisk
when importing from CSV file.
Tip
Locale data cannot be imported or exported with using CSV file format prior to Garoon 3.1.0.
Automatically remove deleted users data including schedules and messages when the deletion time
comes that is set on the "Deletion time settings" screen.
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For example:
Explain with the following user information:
Current login name:smith
Name: John smith
Language of the Name:ja
English spelling:J_Smith
New login name:smith
Password:null
Display order:5
For adding a user:
•
CSV file format prior to Garoon 3.1.0:
smith, Jonh smith, smith,,5,1,
•
CSV file format after Garoon 3.1.0:
smith, Jonh smith,ja,J_Smith,smith,,,,5,1,
•
For editing a user information:
Entering an asterisk (*) to a field, prevents the system from overwriting the field
When you install Garoon, you need to set initial passwords for users. You can enter an asterisk (*) to
prevent the system from overwriting the initial passwords at the second times or later. The followings
are examples of CSV file formats to edit a user name without editing a user login name and
password.
•
CSV file format prior to Garoon 3.1.0:
smith, Jonh smith, * , * ,5,1,
•
CSV file format after Garoon 3.1.0:
smith, Jonh smith,en, Jonh _S, * , * ,,,,5,1,
•
For deleting the registered user:
Set "1" on the "Delete flag" field.
•
CSV file format prior to Garoon 3.1.0:
smith, Jonh smith, * ,,5,1,1
•
CSV file format after Garoon 3.1.0:
smith, Jonh smith en, J_Smith, Smith,,,,5,1,1
Membership information data
CSV file format:
Login name, Organization code 1(Priority organization), Organization code 2, Organization code 3...
CSV file items and specifications:
Item
Login name
Organization code 1
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Field length
100
100
Remark
Enter user login name for setting membership
information.
Set organization code for membership information.
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Appendix A CSV File Specifications
Item
Organization code 2
Organization code 3
...
•
Field length
Remark
The organization code 1 is set as “Priority
organization”.
Note
The data of organizations and users on CSV file must be registered on Garoon.
Role data by user
CSV file format:
Login name, Role name 1, Role name 2, Role name 3, ...
CSV file items and specifications:
Item
Login name
Role name 1
Role name 2
Role name 3
...
•
Field length
100
100
Remark
Enter user login name for setting role data.
Enter role data for a user.
Note
The data of users and roles on CSV file must be registered on Garoon.
Role details
CSV file format:
Role name, Notes
CSV file items and specifications:
Item
Role name
Notes
Field length
100
65535
Remark
The following names are not allowed for role name:
-Everyone
-LoginUser
-Owner
-CommandLine
-Administrators
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
User data by role
CSV file format:
Role, Login name 1, Login name 2, Login name 3, ...
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CSV file items and specifications:
Item
Field length
100
100
Role
Login name 1
Login name 2
Login name 3
...
•
Remark
Enter role name for setting users.
Enter user login name for granting the role.
Note
The data of users and roles on CSV file must be registered on Garoon.
Files
MIME type
CSV file format:
Extension, MIME type
CSV file items and specifications:
Item
Field length
100
Extension
MIME type
100
Remark
Enter characters after dot (.).
If you indicate the extension that is already
registered, the extension is edited.
Enter MIME type.
Calendar
Event
CSV file format:
Date, Event type, Event details
CSV file items and specifications:
Item
Field length
Date
Event type
Event details
•
65535
Remark
The date format “YYYY-MM-DD” or “YYYY/MM/DD”.
"1" indicates the event type of Holidays.
“3” indicates Notes.
“5” indicates the event type of Workdays.
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
Note
If you enter the number to event type field other than 1, 3, and 5, an error occurred.
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Appendix A CSV File Specifications
•
•
•
Tip
From importing CSV file, even if the event is registered on Garoon, the same name event is added as
new event.
If you export event data to CSV file, output data format is "YYYY/MM/DD".
You can download CSV file data of Japanese holidays from the following Cybozu website. This file is
currently available only in Japanese.
http://cbdb.cybozu.co.jp/cgi-bin/db.cgi?page=DBView&did=690
Office settings
CSV file format:
Office name, Office code, Office day: Sun, Office day: Mon, Office day: Tue, Office day: Wed, Office day:
Thu, Office day: Fri, Office day: Sat, Workdays in calendar, Calendar code, Time range 1: Start time,
Time range 1: End time, Time range 2: Start time, Time range 2: End time ...
CSV file items and specifications:
Item
Office name
Office code
Office day: Sun
Office day: Mon
Office day: Tue
Office day: Wed
Office day: Thu
Office day: Fri
Office day: Sat
Workdays in calendar
Field length
100
100
Calendar code
Time range 1: Start time
Time range 1: End time
Time range 2: Start time
Time range 2: End time
...
100
100
Remark
Enter office name.
Enter office code.
“0” indicates Holidays.
“1” indicates Workdays.
“0” indicates not to apply the workday in
calendar.
“1” indicates to apply the workday in calendar.
Enter calendar code for office.
Enter start time and end time of working.
You can use the "hh:mm:ss" format.
-”hh” indicates hours.
-“mm” indicates minutes.
-”ss” indicates seconds.
Office name
Office code, Language code, Office name
CSV file items and specifications:
Item
Office code
Language code
318
Field length
100
Remark
Enter office codes.
Select the language code as follows:
-ja:Japanese
-en:Enlish
-zh:Chinese
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Item
Field length
100
Office name
•
Remark
Enter the office name with each language for
display name.
Tip
Importing a file includes a language code with its name field left empty deletes the Office name setting
for the language.
Portal
HTML portlet name data
CSV file format:
HTML portlet ID, Language code, HTML portlet name
CSV file items and specifications:
Item
HTML portlet ID
Language code
Field length
100
HTML portlet name
•
100
Remark
Enter the HTML portlet ID.
Select the language code as follows:
-ja:Japanese
-en:Enlish
-zh:Chinese
Enter the HTML portlet name with each
language.
Tip
Importing a file includes a language code with its name field left empty deletes the HTML portlet name
setting for the language.
PHP portlet name data
CSV file format:
PHP portlet ID, Language code, PHP portlet name
CSV file items and specifications:
Item
PHP portlet ID
Language code
PHP portlet name
•
Field length
100
100
Remark
Enter the PHP portlet ID.
Select the language code as follows:
-ja:Japanese
-en:Enlish
-zh:Chinese
Enter the PHP portlet name with each
language.
Tip
Importing a file includes a language code with its name field left empty deletes the PHP portlet name
setting for the language.
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Space
Category data
CSV file format:
Parent category code, Category code, Category name, Notes
CSV file first line items and specifications
Item
Parent category code
Field length
100
Category code
Category name
Notes
•
100
100
65535
Remark
Enter “ROOT_CATEGORY” into the
category code field for a category to be
allocated under the root directry.
The maximum number of characters is
“65535” with single-byte characters. The
maximum number of characters varies
depending on the character type.
Tip
Entering the category code that is already registered on Garoon updates the category data with the
data in the CSV file.
Category name data
CSV file format:
Category code, Language code, Category name
CSV file items and specifications:
Item
Category code
Language code
Category name
•
•
Field length
100
100
Remark
Enter category codes.
Select the language code as follows:
-ja:Japanese
-en:English
-zh:Chinese
Enter the category name with each language.
Note
Category name can not be imported from a CSV file if its category code is not registered on Garoon.
Tip
Importing a file includes a language code with its name field left empty deletes the category name
setting for the language.
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Bookmarks
Shared bookmark links or dividers
CSV file format:
Subject, URL, Notes, Type to add
CSV file items and specifications:
Item
Subject
URL
Notes
Field length
100
255
65535
Type to add
Remark
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
Options:
-Link
-Line
If you omitted the field, default value is “Link”.
User right
Set security model and user right data with multiple lines of the format in the CSV file as follows:
• In the first line: Book code, Items, Values(security model)
• In the second line or after: Book code, Items, Values, Targets(user right)
CSV file format:
Book code, Items, Values, Targets
CSV file first line items and specifications:
Item
Book code
Items
Values
Field length
100
Remark
Enter “security_model”.
Set the value with “revoke” or “grant”.
CSV file after second line items and specifications:
Item
Book code
Items
Values
Targets
Cybozu Garoon Administrator Guide
Field length
100
100
Remark
Enter the same category code on In the first line.
Enter one of the following items as target of access
right:
-user
-group
-dynamic_role
-role
Enter “B” for view right.
Enter login name, organization code or role name of
target.
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Scheduler
Appointment data
CSV file format:
Start date, Start time, End date, Ending time, Appointment, Appointment details, Notes,
Attendees/Organizations/Facilities
CSV file items and specifications:
Item
Start date
Start time
End date
Ending time
Appointment
Appointment details
Notes
Field
length
100
100
65535
Attendees/Organizations/Facilities
100
Remark
Enter the format of “YYYY-MM-DD” or “YYYY/MM/DD”.
Enter the format of “HH:MM:SS”.
Enter the format of “YYYY-MM-DD” or “YYYY/MM/DD”.
Enter the format of “HH:MM:SS”.
Select the appointment type of subject.
Enter the appointment details of subject.
The maximum number of characters is “65535” with
single-byte characters. The maximum number of
characters varies depending on the character type.
Enter target login name, organization code or facility
code. If one or more of the items such as login name,
organization code and facility code are conflicting, the
registration priority is as follows:
st
1
-Login name
nd
2 -Organization code
rd
3 - Facility code
Creator
custom items in facility reservation
information
•
•
Tip
From importing CSV file, even if the appointment is registered on Garoon, the same name
appointment is added as new appointment.
If you export appointment data to CSV file, output data format is "YYYY/MM/DD".
Facilities data
If facility group data are on CSV file, facility group data are added.
CSV file format:
Facility name, Facility code, Member organization code, Notes
CSV file items and specifications:
Item
Facility name
Facility code
Member organization code
322
Field length
Remark
100
100
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Item
Notes
•
Field length
65535
Remark
The maximum number of characters is “65535”
with single-byte characters. The maximum
number of characters varies depending on the
character type.
Tip
Entering the facility code that is already registered on Garoon updates the facility data with the data in
the CSV file.
Facility name data
CSV file format:
Facility code, Language code, Facility name
CSV file items and specifications:
Item
Facility code
Language code
Field length
100
Facility name
•
•
100
Remark
Enter facility codes.
Select the language code as follows:
-ja:Japanese
-en:English
-zh:Chinese
Enter the facility name with each language.
Note
Facility name can not be imported if the facility code is not registered on Garoon.
Tip
Importing a file includes a language code with its name field left empty deletes the facility name
setting for the language.
Facility group data
CSV file format:
Parent facility group code, Current facility group code, Facility group name, Notes, New facility group
code
CSV file items and specifications:
Item
Parent facility group code
Current facility group code
Facility group name
Notes
Cybozu Garoon Administrator Guide
Field length
100
100
100
65535
Remark
If there is no indication of hierarchy, the highest
hierarchy is set.
The maximum number of characters is “65535” with
single-byte characters. The maximum number of
characters varies depending on the character type.
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Item
New facility group code
•
•
•
Field length
Remark
-For adding a facility group:
Enter a facility group code for adding facility group.
-For editing a facility group code:
Enter registered facility group code at “Current
facility group code” and enter new facility group
code at “New facility group code”.
Tip
Entering an asterisk (*) to a current facility group code, a new facility group is added with a new facility
group code.
Entering the current facility group code that is already registered on Garoon updates the facility group
data with the data in the CSV file.
Entering an asterisk (*) to a new facility group code, prevents the system from overwriting the facility
group code.
Facility group name data
CSV file format:
Facility group code, Language code, Facility group name
CSV file items and specifications:
Item
Facility group code
Language code
Facility group name
Field length
100
100
Remark
Enter facility group codes.
Select the language code as follows:
-ja:Japanese
-en:English
-zh:Chinese
Enter facility group name with each language.
•
Note
Facility group name can not be imported from CSV file if the facility group code is not registered on
Garoon.
•
Tip
Importing a file includes a language code with its name field left empty deletes the facility group name
setting for the language.
User rights data
Set security model and user right data with multiple lines format on CSV file as follows:
• In the first line: Target type, Target code, Items, Values(security model)
• In the second line or after: Target type, Target code, Items, Values, Targets(user right)
CSV file format:
Target type, Target code, Items, Values, Targets
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CSV file first line items and specifications
Item
Target type
Field length
100
Target code
100
Items
Values
Remark
Enter one of the following items:
-user
-group
-role
-facility
-facility group
Enter a code of target type. The available codes are
as follows:
-Login name
-Organization code
-Role name
-Facility code
-Facility group code
Enter “security_model”.
Enter the value with “revoke” or “grant”:
-“revoke” indicates restrictions can be set.
-“grant” indicates permissions can be set.
CSV file after second line items and specifications:
Target type
Item
Field length
100
Target code
100
Items
Values
Remark
Enter one of the following items:
-user
-group
-role
-facility
-facility group
Enter a code of target type. The available codes are
as follows:
-Login name
-Organization code
-Role name
-Facility code
-Facility group code
Enter one of the following items as target of access
rights:
-user
-group
-dynamic_role
-role
Enter one of the following user rights:
-R(Read)
-RA(Read and Add)
-RAM(Read, Add, and Change)
-RAD(Read, Add, and Delete)
When the value of line 1 is set to "grant", the
following value can be set:
-RAMD(Read, Add, Change, and Delete)
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Appendix A CSV File Specifications
Item
Targets
Field length
100
Remark
Enter login name, organization code or role name of
target.
Bulletin Board
Category data
CSV file format:
Parent category code, Category code, Category name, Notes
CSV file first line items and specifications
Item
Parent category code
Field length
100
Category code
Category name
Notes
•
100
100
65535
Remark
Enter “ROOT_CATEGORY” to allocate the
category under root directory.
The maximum number of characters is “65535” with
single-byte characters. The maximum number of
characters varies depending on the character type.
Tip
Entering the category code that is already registered on Garoon updates the category data with the
data in the CSV file.
Category name data
CSV file format:
Category code, Language code, Category name
CSV file items and specifications:
Item
Category code
Language code
Category name
•
•
Field length
100
100
Remark
Enter category codes.
Select the language code as follows:
-ja:Japanese
-en:English
-zh:Chinese
Enter the category name with each language.
Note
Category name can not be imported from CSV file if the category code is not registered on Garoon.
Tip
Importing a file includes a language code with its name field left empty deletes the category name
setting for the language.
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User rights data
CSV file format:
Set security model and user right data with multiple lines format on CSV file as follows:
•
In the first line: Category code,Items,Values(security model)
•
In the second line or after: Category code,Items,Values,Targets(user right)
CSV file items and specifications:
Category code, Items, Values, Targets
CSV file first line items and specifications
Item
Category code
Items
Values
Field length
100
Remark
Enter “security_model”.
Set the value with “revoke” or “grant”.
CSV file after second line items and specifications:
Item
Category code
Items
Field length
100
Values
Targets
•
100
Remark
Enter the same category code on In the first line.
Enter one of the following items as target of access
right:
-user
-group
-dynamic_role
-role
Set one of the following privilege as follows:
-R(Read)
-RW(Read and Write)
-RF(Read and comment)
Enter login name, organization code or role name of
target.
Note
To import the user right data for category from a CSV file, the category data must be registered on
Garoon.
Notification settings
CSV file format:
Category code, Items, Values, Targets
CSV file items and specifications:
Item
Category code
Items
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Field length
100
Remark
Enter one of the following items:
-force_notify
-user, group, dynamic_role, or, role
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Item
Field length
Values
Targets
100
Remark
Enter one of the following items:
-For “force_notify” on items field:
-“1” indicates to set notifications.
-“0” indicates to stop updating notifications.
-For other than “force_notify” on items field:
-“1” indicates to set.
-“0” indicates to cancel.
Enter login name, organization code or role
name of target.
Cabinet
Folders data
CSV file format:
Parent folder code, Folder code, Folder name, Memo
CSV file items and specifications:
Item
Parent folder code
Field length
100
Folder code
Folder name
Memo
•
100
100
65535
Remark
Enter “ROOT_FOLDER” to allocate the folder
under root directory.
The maximum number of characters is “65535” with
single-byte characters. The maximum number of
characters varies depending on the character type.
Tip
Entering the folder code that is already registered on Garoon updates the folder data with the data in
the CSV file.
Folders name data
CSV file format:
Folder code, Language code, Folder name
CSV file items and specifications:
Item
Folder code
Field length
100
Language code
Folder name
328
100
Remark
Enter folder codes. For root directory, enter
“ROOT_FOLDER”.
Select the language code as follows:
-ja:Japanese
-en:English
-zh:Chinese
Enter the folder name with each language.
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Appendix A CSV File Specifications
•
•
Note
Folder name can not be imported from CSV file if the folder code is not registered on Garoon.
Tip
Importing a file includes a language code with its name field left empty deletes the folder name setting
for the language.
User rights data
CSV file format:
Set security model and user right data with multiple lines format on CSV file as follows:
•
In the first line: Folder code,Items,Values(security mode)
•
After In the first line: Folder code,Items,Values,Targets(user right)
CSV file format:
Folder code, Items, Values, Targets
CSV file first line items and specifications
Item
Folder code
Items
Values
Field length
100
Remark
Enter “security_model”.
Set the value with “revoke” or “grant”.
CSV file after second line items and specifications:
Item
Folder code
Items
Field length
100
Values
Targets
•
100
Remark
Enter the same folder code on In the first line.
Enter one of the following items as target of access
right:
-user
-group
-dynamic_role
-role
Enter one of the following item:
-R(Read)
-RW(Read and Write)
Enter login name, organization code or role name of
target.
Note
For importing user rights data from CSV file, the folder data registration on Garoon is required
beforehand.
Notification settings
CSV file format:
Folder code, Items, Values, Targets
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Appendix A CSV File Specifications
CSV file items and specifications:
Item
Folder code
Items
Field length
100
Values
Targets
100
Remark
Enter one of the following items:
-user
-group
-dynamic_role
-role
Enter one of the following items:
-“1” indicates to set the setting.
-“0” indicates to cancel the setting.
Enter login name, organization code or role name of
target.
Phone Messages
User rights data
Set security model and user right data with multiple lines format on CSV file as follows:
•
In the first line: Target type,Target code,Items,Values(security mode)
•
In the second line or after: Target type,Target code,Items,Values,Targets(user right)
CSV file format:
Target type, Target code, Items, Values, Targets
CSV file first line items and specifications
Item
Target type
Field length
100
Target code
100
Items
Values
Remark
Enter one of the following items:
-user
-group
-role
Enter a code of target type. The available codes are
as follows:
-Login name
-Organization code
-Role name
Enter “security_model”.
Enter the value with “revoke” or “grant”:
-“revoke” indicates restrictions can be set.
-“grant” indicates permissions can be set.
CSV file after second line items and specifications:
Item
Target type
330
Field length
100
Remark
Enter one of the following items:
-user
-group
-role
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Appendix A CSV File Specifications
Item
Field length
100
Target code
Items
Values
Targets
100
Remark
Enter a code of target type. The available codes are
as follows:
-Login name
-Organization code
-Role name
Enter one of the following items as target of access
right:
-user
-group
-dynamic_role
-role
Enter one of the following user fight:
-A(Add)
-B(Vies)
-AB(Add and View)
Enter login name, organization code or role name of
target.
Timesheet
The timesheet data can only be exported to a CSV file, and cannot be imported.
CSV file format:
Login name, User name, Date, Start time, End time, Out time, Back time, Notes
CSV file items and specifications:
Item
Field length
100
100
Login name
User name
Date
Start time
End time
Out time
Back time
Notes
Remark
65535
Address Book
Address book data are imported as selected book data by the Garoon system.
Only selected book users right data are imported even if the other book data are included in the CSV file.
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Appendix A CSV File Specifications
Shared address book
CSV file format:
Display as, Last, First, Last (Pronunciation), First (Pronunciation), Company, Company (Pronunciation),
Department, Postcode, Address, Route, Travel time, Travel expense, Company phone number,
Company fax number, URL, Position, Personal phone number, E-mail, Notes(,Custom items…)
CSV file built-in items and specifications:
Item
Display as
Last
First
Last (Pronunciation)
First (Pronunciation)
Company
Company (Pronunciation)
Department
Postcode
Address
Route
Travel time
Travel expense
Company phone number
Company fax number
URL
Position
Personal phone number
E-mail
Notes
Field length
100
100
100
100
100
100
100
100
100
4096
100
100
100
100
100
100
100
100
100
65535
Remark
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
CSV file custom items and specifications:
Item
String (one line)
String (multiple lines)
URL
Image URL
E-mail
File
IP phone
•
•
Field length
100
65535
Remark
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
255
255
100
100
Tip
Custom items are displayed after Notes.
To use customs items in a CSV file, setting up the custom items are required beforehand.
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•
From importing CSV file, even if the address is registered on Garoon, the same address is added as
new address
User rights data
CSV file format:
Set security model and user right data with multiple lines format on CSV file as follows:
• In the first line: Book code, Items, Values(security model)
• In the second line or after: Book code, Items, Values, Targets(user right)
CSV file format:
Book code, Items, Values, Targets
CSV file first line items and specifications:
Item
Field length
100
Book code
Items
Values
Remark
Enter “security_model”.
Set the value with “revoke” or “grant”.
CSV file after second line items and specifications:
Item
Field length
100
Book code
Items
Values
Targets
100
Remark
Enter same book code on In the first line.
Enter one of the following items as privilege targets:
-user
-group
-dynamic_role
-role
Set one of the following privilege as follows:
-E(Edit)
-B(View)
-EB(Edit and View)
Enter login name, organization code or role name of
target.
E-mail
Mail server settings
CSV file format:
Mail server code, Name, Outgoing mail server name (SMTP), Outgoing port number, Use of outgoing
SSL, SMTP authentication type, Set account and password for outgoing mails, Authenticate before
sending e-mail (POP before SMTP), Waiting time before sending, Time-out period for sending e-mail,
Receive protocol, Incoming mail server, Incoming port number, Use of incoming SSL, Incoming mail
authentication, Time-out period for receiving e-mail
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Appendix A CSV File Specifications
CSV file items and specifications:
Item
Mail server code
Name
Outgoing mail server name
(SMTP)
Outgoing port number
User of outgoing SSL
Field length
100
100
100
100
SMTP authentication type
Set account and password for
outgoing mails
Authenticate before sending
e-mail (POP before SMTP)
Waiting time before sending
Time-out period for sending
e-mail
Receive protocol
Incoming mail server
Incoming port number
Use of incoming SSL
Incoming mail authentication
Time-out period for receiving
e-mail
•
100
100
Remark
Enter with one-byte number.
-“1” indicates to use encrypted connection.
-“0” indicates not to use encrypted connection.
Enter one of the following items:
-NONE
-PLAIN
-LOGIN
-CRAMMD5
-DIGEST-MD5
Select whether or not to use settings:
-“1” indicates to set on.
-“0” indicates not to use the setting.
Select whether or not to use settings:
-“1” indicates to set on.
-“0” indicates not to use the setting.
Measured in seconds. Set number from 0 up to 10.
Measured in seconds. Set number from 10 up to
120. Enter number on 10 seconds basis.
Enter “POP3” or “IMAP4”.
Enter with one-byte number.
-“1” indicates to use encrypted connection.
-“0” indicates not to use encrypted connection.
Select whether or not to use settings:
-“APOP” indicates to set on.
-“USER” indicates not to use the setting.
Measured in seconds. Set number from 10 up to
120. Enter number on 10 seconds basis.
Tip
Entering the mail server code that is already registered on Garoon updates the mail server data with
the data in the CSV file.
User account settings
To overwrite the data on Garoon with the importing CSV file, set the same login name and account code
for editing specific user data.
CSV file format:
Login name, Account code, Account name, Mail server code, E-Mail, From, Account name, Password,
Leave e-mail on server, Outgoing mail account, Password for outgoing mail, Deactivate
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CSV file items and specifications:
Item
•
•
Field length
Login name
Account code
Account name
Mail server code
E-mail
From
Account name
Password
Leave e-mail on server
100
100
100
100
100
100
100
64
Outgoing mail account
Password for outgoing mail
Deactivate
100
64
Asterisk
indication for
overwrite
prevention
Remark

Enter one of the following
items:
-“LEAVE” indicates to store
mails on mail server.
-“DELETE” indicates to
delete mails from mail server.

Enter one of the following:
-“1” indicates to set inactive
user account.
-“0” indicates not to set
inactive user account.
If you enter the number other
than “0” or “1”on the CSV file,
an error occurres while you
are importing the CSV file.
Tip
Entering an asterisk (*) to a field, prevents the system from overwriting the field.
Entering the login name that is already existed on Garoon updates the user data with the data in the
CSV file.
E-mail size limits
CSV file format:
Login name, Maximum e-mail size (MB), Maximum incoming mail size (KB), Maximum outgoing mail
size (KB)
CSV file items and specifications:
Item
Login name
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Field length
100
Remark
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Appendix A CSV File Specifications
Item
Maximum e-mail size (MB)
Field length
Maximum incoming mail size
(KB)
Maximum outgoing mail size
(KB)
Remark
Enter one of the following options:
-Set null or asterisk (*) for omitting.
-Set “1” for unspecified.
-Set the number from 10 to 1024.
The number of “10” to “1024” indicates the
megabyte unit.
Enter one of the following options:
- Set null or asterisk (*) for omitting
- Set “1” for unspecified.
- Set the number from 256 to 30720.
The number of “256” to “30720” indicates the
kilobyte unit.
Enter one of the following options:
-Set null or asterisk (*) for omitting.
- Set “1” for unspecified.
- Set the number from 256 to 30720.
The number of “256” to “30720” indicates the
kilobyte unit.
Workflow
Application users
CSV file format:
Target,value
CSV file items and specifications:
Item
Target
Value
336
Field length
100
Remark
Specify users who are allowed to use Workflow,
using an organization, user login name, or role.
To specify using an organization, describe the
organization code.
To specify using a login name, describe the login
name of the user.
To specify using a role, describe the role name.
To specify using a dynamic role, describe one of the
following values:
- Everyone
- LoginUser
- Administrators
Describe one of the following values in accordance
with the target:
- user
- group (when the target is an organization)
- dynamic_role
- role
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Appendix A CSV File Specifications
•
•
Note
The users who do not exist in the CSV file and the members whose organization or role does not exist
in the CSV file will not be able to use Workflow after the CSV file has been imported.
Tip
If the same targets exist in a CSV file, the system overwrites them with the last imported one.
Category data
CSV file format:
Parent category code, Category code, Category name, Notes
CSV file items and specifications:
Item
Parent category code
Field length
100
Category code
Category name
Notes
100
100
65535
Remark
Enter “ROOT_CATEGORY” to allocate the
category under root directory.
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
Category name data
CSV file format:
Category code, Language code, Category name
CSV file items and specifications:
Item
Category code
Language code
Category name
•
•
Field length
100
100
Remark
Enter category codes.
Select the language code as follows:
-ja:Japanese
-en:Enlish
-zh:Chinese
Enter category name with each language.
Note
Category name can not be imported from a CSV file if its category code is not registered on Garoon.
Tip
Importing a file includes a language code with its name field left empty deletes the category name
setting for the language.
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User rights data
CSV file format:
Set security model and user right data with multiple lines format on CSV file as follows:
•
In the first line: Category code,Setting type,Values(security_mode)
•
After second line: Category code,Setting type,Values,Targets(user right)
CSV file format:
Category code, Setting type, Values, Targets
CSV file first line items and specifications:
Item
Category code
Setting type
Values
Field length
100
Remark
Enter “security_model”.
Set the value with “revoke” or “grant”.
CSV file after second line items and specifications:
Item
Category code
Setting type
Field length
100
Values
Targets
•
100
Remark
Enter the same category code on In the first line.
Enter one of the following items as target of access
right:
-user
-group
-dynamic_role
-role
Set “revoke” on In the first line of value field, then
leave as blank.
Set “grant” on In the first line of value field, enter “B”.
Enter login name, organization code or role name of
target.
Note
For importing user rights data from CSV file, the category data registration on Garoon is required
beforehand.
Proxy applicant data
CSV file format:
Login name, Proxy applicant login name
CSV file items and specifications:
Item
Login name
Proxy applicant login name
338
Field length
100
100
Remark
Enter user login name that is already registered on
Garoon.
Enter user login name that is already registered on
Garoon.
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Proxy approver data
CSV file format:
Login name, Proxy approver login name
CSV file items and specifications:
Item
Login name
Field length
100
Proxy approver login name
100
Remark
Enter user login name that is already registered on
Garoon.
Enter user login name that is already registered on
Garoon.
Requests
The purpose of exporting request data to CSV file is for recording. Only CSV file exporting function is
available.
You can describe one request per line. First describe the overview, such as a request form name and a
request number, then describe the details of each route step.
You cannot import the request data from a CSV file. Also, CSV file formats are different between
manually exported data and automatically exported requested data.
CSV file format of manually exporting requested data:
•
Request form information
Number, Applicant name, Applicant login name, Request date, Form, Subject, Status, Item name 1, Item
value 1, Item name 2, Item value 2 …
•
Step information
Step name, User name 1, Results 1, Comment 1, Processed 1, User name 2, Results 2, Comment 2,
Processed 2 …
CSV file items and specifications:
•
Request form information
Item
Number
Applicant name
Applicant login name
Request date
Form
Subject
Status
Item name
Item value
Cybozu Garoon Administrator Guide
Field length
Remark
Export Number.
Export applicant name.
If you check “Include applicant login names”, login
name of applicants are applied on CSV file.
Export request date.
Export request form name that is applied.
Export request subject set by applicants.
Export request data status.
Export request item name.
Export request item value set by applicants.
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•
Step information
Item
Field length
Step name
User name
Results
Comment
Processed
•
Remark
Export step name.
Export user name which processed the request.
Export processor’s results.
Export the date of commenting by processors.
Export the date when the request is processed by a
processor in the route step.
Tip
When "Include header row" is enabled, and the step items only of the first processor will be exported.
CSV file format of automatically exporting requested data:
The automatically exported data consists of items that to be exported manually, the location of item
information, and the location of step information.
•
Request form information
Number, Applicant name, Request date, Form, Location of item information, Location of step
information, Subject, Status, Item name 1, Item value 1, Item name 2, Item value 2 …
•
Step information
Step name, User name 1, Results 1, Comment 1, Processed 1, User name 2, Results 2, Comment 2,
Processed 2 …
CSV file items and specifications:
•
Request form information
Item
Field length
Number
Applicant name
Request date
Form
Location of item information
Export Number.
Export applicant name.
Export request date.
Export request form name that is applied.
Export the start and end positions (columns) of the
item information in the exported CSV file.
Export the start and end positions (columns) of each
step information in the exported CSV file.
Export request subject set by applicants.
Export request data status.
Export request item name.
Export request item value set by applicants.
Location of step information
Subject
Status
Item name
Item value
•
Remark
Step information
Item
Step name
User name
Results
Comment
Processed
340
Field length
Remark
Export step name.
Export user name which processed the request.
Export processor’s results.
Export the date of commenting by processors.
Export the date when the request is processed by a
processor in the route step.
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Appendix A CSV File Specifications
MultiReport
Application user data
CSV file format:
Target,value
CSV file items and specifications:
Item
Target
Field length
100
Value
•
•
Remark
Specify users who are allowed to use MultiReport,
using an organization, user login name, or role.
To specify using an organization, describe the
organization code.
To specify using a login name, describe the login name
of the user.
To specify using a role, describe the role name.
To specify using a dynamic role, describe one of the
following values:
- Everyone
- LoginUser
- Administrators
Describe one of the following values in accordance
with the target:
- user
- group (when the target is an organization)
- dynamic_role
- role
Note
The users who do not exist in the CSV file and the members whose organization or role does not exist
in the CSV file will not be able to use MultiReport after the CSV file has been imported.
Tip
If the same targets exist in a CSV file, the system overwrites them with the last imported one.
Category data
CSV file format:
Parent category code, Category code, Category name, Notes
CSV file items and specifications:
Item
Parent category code
Category code
Category name
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Field length
100
Remark
Enter “ROOT_CATEGORY” to allocate the category
under root directory.
100
100
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Item
Notes
Field length
65535
Remark
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
Category name data
CSV file format:
Category code, Language code, Category name
CSV file first line items and specifications:
Item
Category code
Language code
Field length
100
Category name
100
Remark
Enter category code.
Select the language code as follows:
-ja:Japanese
-en:English
-zh:Chinese
Enter category name with each language.
•
Note
From importing CSV file, the category name can not be imported if the category code is not registered
on Garoon.
•
Tip
Importing a file includes a language code with its name field left empty deletes the category name
setting for the language.
User rights
CSV file format:
Set security model and user right data with multiple lines format on CSV file as follows:
•
In the first line: Category code,Items,Values(“revoke” or “grant”)
•
In the second line or after: Category code,Items,Values,Targets(user right)
CSV file format:
Category code, Items, Values, Targets
CSV file first line items and specifications:
Item
Category code
Items
Values
Targets
Field length
100
Remark
Enter “security_model”.
Set the value with “revoke” or “grant”.
Do not enter any characters.
CSV file after second line items and specifications:
Item
Category code
342
Field length
Remark
100 Enter the same category code on In the first line.
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Appendix A CSV File Specifications
Item
Field length
Items
Values
Targets
•
100
Remark
Enter one of the following items as target of access
right:
-user
-group
-dynamic_role
-role
Select user rights from the following options:
Set “revoke” on In the first line of value field, then
leave as blank.
Set “grant” on In the first line of value field, enter “B”.
Enter login name, organization code or role name of
target.
Note
If you want to import access right from CSV file, the category must be registered on Garoon before
hand.
RSS Reader
Site information
CSV file format:
Site, URL, Notes
CSV file items and specifications:
Item
Field length
100
255
65535
Site
URL
Notes
•
Remark
The maximum number of characters is "65535" with
single-byte characters. The maximum number of
characters varies depending on the character type.
Tip
Entering the shared site URL that is already registered on Garoon updates the shared site data with
the data in the CSV file.
Presence indicators
Proxy
CSV file format:
Target type, Target code, Items, Values, Targets
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CSV file items and specifications:
Item
Field length
Target type
Target code
100
Items
Values
Targets
100
Remark
Enter one of the following data to set a proxy:
-user
-group
Enter login name or organization code of user to set
as proxy.
Enter one of the following data to edit:
-user
-group
“M” indicates the field for editing.
Enter the proxy user login name or organization
code for editing.
Keitai
Application user data
CSV file format:
Target,value
CSV file items and specifications:
Item
Target
Value
•
•
Field length
100
Remark
Specify users who are allowed to use Keitai, using
an organization, user login name, or role.
To specify using an organization, describe the
organization code.
To specify using a login name, describe the login
name of the user.
To specify using a role, describe the role name.
To specify using a dynamic role, describe one of the
following values:
- Everyone
- LoginUser
- Administrators
Describe one of the following values in accordance
with the target:
- user
- group (when the target is an organization)
- dynamic_role
- role
Note
The users who do not exist in the CSV file and the members whose organization or role does not exist
in the CSV file will not be able to use Keitai after the CSV file has been imported.
Tip
If the same targets exist in a CSV file, the system overwrites them with the last imported one.
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Appendix B Command Lines for Garoon
Appendix B Command Lines for Garoon
Garoon can be managed using command lines by the following users:
On Windows OS: Users with "Administrator" accounts
On Linux OS: Users with "root" user accounts
The users who are allowed to use command lines can perform the following operations:
• Managing user data using CSV files
• Purging deleted user data
• Deleting all appointments
• Deleting all messages before the specified date
• Deleting all expired topics
• Deleting all topics before the specified date
• Deleting all received e-mails
• Removing all maintainers of messages
• Deleting all notifications
• Initializing Garoon
• Deleting all logs
• Exporting logs to CSV files
This chapter describes how to use command lines, assuming that Garoon is installed in the following
environment:
• Installation identifier: cbgrn
• Install directory:
• Windows OS: C:\InetPub\Scripts\cbgrn
• Linux OS: /var/www/cgi-bin/cbgrn
Appendix B.1
How to Execute a Command
Executing Garoon Commands in a Windows Environment
1
2
3
Launch the command prompt.
Change the current directory to the following directory:
C:\InetPub\Scripts\cbgrn
Execute the following command:
.\grn_command.exe -f code\command\ 'command''parameter'
Commands for exporting CSV files for user management
If you execute the command to export a CSV file for user management, the CSV file will be saved in the
target directory using the specified file name.
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Execute the following command:
.\grn_command -f code\command\ 'command' 'parameter' > 'file name'
•
Tip
See the following sections for the commands and parameters that you can use:
See "Appendix B.2 Managing Organizations, Users, and Roles with CSV Files" on page 346.
See "Appendix B.3 Managing Application Data" on page 349.
Executing Garoon Commands in a Linux Environment
1
Launch the console.
2
Move the current directory to the following directory:
/var/www/cgi-bin/cbgrn
3
Execute the following command:
./grn_command -f code/command/'command''parameter'
Commands for exporting CSV files for user management
If you execute the command to export a CSV file for user management, the CSV file will be saved in the
target directory using the specified file name.
Execute the following command:
./grn_command -f code/command/'command''parameter'> 'file name'
•
Tip
See the following sections for the commands and parameters that you can use:
See "Appendix B.2 Managing Organizations, Users, and Roles with CSV Files" on page 346.
See "Appendix B.3 Managing Application Data" on page 349.
Appendix B.2
Managing Organizations, Users, and Roles with CSV Files
This section describes how to use command lines to import or export CSV files for managing
organizations, users, and roles.
You can import or export the following data using command lines:
• Organizations
• Organization details: Information of organizations
• Organization member data: Information of the users who hold membership of each organization
• Users
• User profile: Information of users
• Membership information data: Information of the organizations to which each user belongs
• Role data by user: Information of the roles that each user has been granted
• Roles
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•
•
Role details: Information of roles
User data by role: Information of the users to which each role has been granted
Commands and Parameters for Importing CSV Files
The following commands and parameters allow you to import CSV files for user management:
Commands
Data type
Organizations
Users
Roles
Function
Imports organization details.
Imports organization member data.
Imports user data.
Imports membership information
data.
Imports role data by user.
Imports role details.
Imports user data by role.
Command
import_organization.csp
import_organization_user.csp
import_user.csp
import_user_organization.csp
import_user_role.csp
import_role.csp
import_role_user.csp
Parameters
Parameter
localfile
charset
skip
Required

Description
Specify the path to the CSV file that you want to import.
You must grant view rights for the CSV file to the Web server users in
advance.
Specify the character encoding of the CSV file.
The following character encodings are available:
-SJIS-win
-UTF-8
-ASCII
-ISO-8859-1
-GB2312
-TIS-620
Tip:
- The following value will be used if you omit the character encoding:
"default_external_encodin" that is defined in the [I18N] section in the
"common.ini" file.
- The default value of "default_external_encodin" is "SJIS-win".
Specify either of the following values:
1: Skips the header row of the data.
0: Imports the data including the header row.
Tip:
-The imported CSV file will contain the header row if you omit "skip".
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Parameter
old
Required
Description
Specify either of the following values:
1: Imports the CSV file by converting from the format in any version prior
to Garoon 3.1.0 to the format in Garoon 3.1.0 or later.
0: Imports the CSV file using the format in Garoon 3.1.0 or later.
Tip:
-This parameter is available only for importing user profile to CSV files.
-The CSV file will be imported using the format in Garoon 3.1.0 or later if
you omit "old".
: Required
Blank: Optional
Example command to import a CSV file under the following circumstances:
• OS: Linux
• Data type: User profile
• Character encoding: UTF-8
• Header row: Skip
./grn_command -f code/command/import_user.csp localfile=user.csv charset=UTF-8 skip=1
Commands and Parameters for Exporting CSV Files
The following commands and parameters allow you to export CSV files for user management:
Commands
Data type
Organizations
Users
Roles
348
Function
Exports organization details.
Exports organization member data.
Exports user profile.
Exports membership information
data.
Exports role data by user.
Exports role details.
Exports user data by role.
Command
export_organization.csp
export_organization_user.csp
export_user.csp
export_user_organization.csp
export_user_role.csp
export_role.csp
export_role_user.csp
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Appendix B Command Lines for Garoon
Parameters
Parameter
charset
Required
Description
Specify the character encoding of the CSV file.
The following character encodings are available:
-SJIS-win
-UTF-8
-ASCII
-ISO-8859-1
-GB2312
-TIS-620
Tip:
-The following value file will be used if you omit the character encoding:
"default_external_encoding" that is defined in the [I18N] section in the
"common.ini" file.
-The default value of "default_external_encoding" is "SJIS-win".
Specify either of the following values:
1: Includes item names in the header row of the exported data.
0: Exports data without item names.
title
Tip:
-The CSV file will be exported without item names if you omit "title".
Specify either of the following values:
1: Exports the CSV file using the format in any version prior to Garoon
3.1.0.
0: Exports the CSV file using the format in Garoon 3.1.0 or later.
old
Tip:
-This parameter is available only for exporting user profile to CSV files.
-The CSV file will be exported using the format in Garoon 3.1.0 or later
if you omit "old".
: Required
Blank: Optional
Example command to export a CSV file under the following circumstances:
• OS: Linux
• Data type: User profile
• Character encoding: UTF-8
• Header row: Include item names
./grn_command -f code/command/export_user.csp charset=UTF-8 title=1 > user.csv
Appendix B.3
Managing Application Data
This section describes how to use command lines to delete application data.
•
Note
We recommend that you delete application data via the command line during the period when users
do not access Garoon. The deletion process may increase the load on the system and thus impact
users during work hours.
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Appendix B Command Lines for Garoon
Purging Deleted User Data
You can purge deleted user data such as user information, user rights, and notifications. Specify the user
of which you want to purge the data.
Commands
delete_user.csp
Parameters
Parameter
login_name
Data type
String
(one line)
help
(N/A)
Required

Description
Specify the login name of the user of which you
want to purge the data. You can only specify
deleted users.
Use this parameter to display Help for this
command.
: Required
Blank: Optional
Example command to purge deleted user data under the following circumstances:
• OS: Linux
• Login name: smith
./grn_command -f code/command/delete_user.csp login_name=smith
•
•
Tip
On the system administration screen, you can specify the time period to automatically purge deleted
user data.
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\delete_user.log
•
•
For Linux OS:
/var/www/cgi-bin/cbgrn/delete_user.log
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Deleting All Appointments
You can delete all appointments that have ended before the specified date.
•
Note
The data deletion is permanent. To prevent any of the appointments from being deleted, edit its
details or post a comment so that the end date is updated.
Commands
delete_schedules.csp
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Parameters
Parameter
exec
Data type
(N/A)
before
String (one line)
(YYYY-MM-DD)
max_count
Integer
max_duration
Integer
help
(N/A)
Required

Description
Use this parameter to delete data.
If you omit this parameter, the number of
appointments to be deleted will be displayed and no
data will be deleted.
Specify the threshold date for deletion.
The appointments that have been ended prior to the
specified date will be deleted.
Specify the maximum number of appointments that
can be deleted.
This parameter requires "exec".
Specify the maximum duration of deletion process
by minutes. The process will complete when the
specified minutes elapses, even if the deletion is still
in progress.
This parameter requires "exec".
-Minimum: 0
-Maximum: 2147483647
Use this parameter to display Help for this
command.
: Required
Blank: Optional
Example command to delete appointments under the following circumstances:
• OS: Linux
• Threshold date for deletion: May 30th, 2011
• Maximum duration of deletion process: 3 hours (180 minutes)
./grn_command -f code/command/delete_schedules.csp exec before=2011-05-30 max_duration=180
•
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\delete_schedules.log
•
For Linux OS:
/var/www/cgi-bin/cbgrn/delete_schedules.log
•
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Deleting All Messages Before the Specified Date
You can delete all messages that have not been updated since the specified date.
•
Note
The data deletion is permanent.
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•
•
Tip
To prevent any of the messages from being deleted, perform either of the following operations so that
the last updated time is modified:
• Editing message details
• Posting a comment
If you delete messages, their notifications and attachments will also be deleted.
Commands
delete_messages.csp
Parameters
Parameter
exec
Data type
(N/A)
Required
before
String (one line)
(YYYY-MM-DD)

max_count
Integer
max_duration
Integer
help
(N/A)
Description
Use this parameter to delete data.
If you omit this parameter, the number of
messages to be deleted will be displayed and no
data will be deleted.
Specify the threshold date for deletion.
The messages that have not been updated since
the specified date will be deleted.
Specify the maximum number of messages that
can be deleted.
This parameter requires "exec".
Specify the maximum duration of deletion process
by minutes. The process will complete when the
specified minutes elapses, even if the deletion is
still in progress.
This parameter requires "exec".
-Minimum: 0
-Maximum: 2147483647
Use this parameter to display Help for this
command.
: Required
Blank: Optional
Example command to delete messages under the following circumstances:
• OS: Linux
• Threshold date for deletion: May 30th, 2011
• Maximum duration of deletion process: 3 hours (180 minutes)
./grn_command -f code/command/delete_messages.csp exec before=2011-05-30 max_duration=180
•
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\delete_messages.log
•
•
For Linux OS:
/var/www/cgi-bin/cbgrn/delete_messages.log
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
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Deleting All Expired Topics
You can delete all topics whose public periods have ended.
Commands
delete_bulletin_over.csp
Parameters
Parameter
exec
Data type
(N/A)
max_count
Integer
max_duration
Integer
help
(N/A)
Required
Description
Use this parameter to delete data.
If you omit this parameter, the number of topics to
be deleted will be displayed and no data will be
deleted.
Specify the maximum number of topics that can
be deleted.
This parameter requires "exec".
Specify the maximum duration of deletion process
by minutes. The process will complete when the
specified minutes elapses, even if the deletion is
still in progress.
This parameter requires "exec".
-Minimum: 0
-Maximum: 2147483647
Use this parameter to display Help for this
command.
: Required
Blank: Optional
Example command to delete expired topics under the following circumstances:
• OS: Linux
• Maximum number of topics to delete: 10000
./grn_command -f code/command/delete_bulletin_over.csp exec max_count=10000
•
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\delete_bulletin_over.log
•
•
For Linux OS:
/var/www/cgi-bin/cbgrn/delete_bulletin_over.log
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Deleting All Topics Before the Specified Date
You can delete all topics that have not been updated since the specified date.
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•
•
•
Note
The data deletion is permanent.
Tip
To prevent any of the topics from being deleted, perform either of the following operations so that the
last updated time is modified:
• Editing topic details
• Posting a comment
If you delete topics, their notifications and attachments will also be deleted.
Commands
delete_bulletins.csp
Parameters
Parameter
exec
Data type
(N/A)
Required
before
String (one line)
(YYYY-MM-DD)

max_count
Integer
max_duration
Integer
help
(N/A)
Description
Use this parameter to delete data.
If you omit this parameter, the number of topics
to be deleted will be displayed and no data will
be deleted.
Specify the threshold date for deletion.
The topics that have not been updated since the
specified date will be deleted.
Specify the maximum number of topics that can
be deleted.
This parameter requires "exec".
Specify the maximum duration of deletion
process by minutes. The process will complete
when the specified minutes elapses, even if the
deletion is still in progress.
This parameter requires "exec".
-Minimum: 0
-Maximum: 2147483647
Use this parameter to display Help for this
command.
: Required
Blank: Optional
Example command to delete topics under the following circumstances:
• OS: Linux
• Threshold date for deletion: May 30th, 2011
• Maximum duration of deletion process: 3 hours (180 minutes)
./grn_command -f code/command/delete_bulletins.csp exec before=2011-05-30 max_duration=180
•
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C: \InetPub\Scripts\cbgrn\delete_bulletins.log
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•
•
For Linux OS:
/var/www/cgi-bin/cbgrn/delete_bulletins.log
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Deleting All Received E-mails
You can delete received e-mails in bulk.
Commands
delete_mails.csp
Parameters
Parameter
exec
Data type
(N/A)
login_name
before
String (one line)
(YYYY-MM-DD)
max_duration
Integer
help
(N/A)
Required

1

1
Description
Use this parameter to delete data.
If you omit this parameter, the number of e-mails
to be deleted and the login names of the recipients
of e-mails to be deleted will be displayed and no
data will be deleted.
Specify a login name.
The e-mails received by the specified user will be
deleted.
Received e-mails of all users will be deleted if you
omit this parameter.
Specify the threshold date for deletion.
The e-mails that have been received prior to the
specified date will be deleted.
Specify the maximum duration of deletion process
by minutes. The process will complete when the
specified minutes elapses, even if the deletion is
still in progress.
This parameter requires "exec".
-Minimum: 0
-Maximum: 2147483647
Use this parameter to display Help for this
command.
: Required
Blank: Optional
1
:Either of "login_name" or "before" is required.
Example command to delete e-mails under the following circumstances:
• OS: Linux
• Threshold date for deletion: May 30th, 2011
• Delete e-mails received by the user whose login name is "smith".
./grn_command -f code/command/delete_mails.csp login_name=smith before=2011-05-30 exec
•
Note
The data deletion is permanent.
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Appendix B Command Lines for Garoon
•
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\delete_mails.log
•
•
For Linux OS:
/var/www/cgi-bin/cbgrn/delete_mails.log
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Removing All Maintainers of Messages
You can remove all maintainers of messages. If you remove maintainers, the recipients specified as
maintainers will lose their rights to edit or delete the messages.
Maintainers who are specified in "Target" on the "Compose Message" screen for a message can delete
the message from Inbox of the recipients.
Commands
delete_messages_maintainer.csp
Parameters
Parameter
exec
Data type
(N/A)
before
String (one line)
(YYYY-MM-DD)
help
(N/A)
Required

Description
Use this parameter to remove maintainers.
The number of messages that contain maintainers
to be deleted will be displayed if you omit this
parameter. However, no data will be deleted.
Specify the threshold date for deletion.
The maintainers that have been set prior to the
specified date will be deleted.
Use this parameter to display Help for this
command.
: Required
Blank: Optional
Example command to remove maintainers under the following circumstances:
• OS: Linux
• Threshold date for deletion: May 30th, 2011
./grn_command -f code/command/delete_messages maintainer.csp exec before=2011-05-30 exec
•
•
Note
The data deletion is permanent.
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\delete_messages_maintainer.log
•
356
For Linux OS:
Cybozu Garoon Administrator Guide
Appendix B Command Lines for Garoon
/var/www/cgi-bin/cbgrn/delete_messages_maintainer.log
•
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Deleting All Notifications
You can delete notifications in bulk.
Commands
delete_notification.csp
Parameters
Parameter
exec
Data type
(N/A)
target
String (one
line)
login_name
String (one
line)
before
max_count
String (one
line)
(YYYY-MM-D
D)
Integer
max_duration
Integer
help
(N/A)
Required


Description
Use this parameter to delete data.
If you omit this parameter, the number of notifications
to be deleted will be displayed and no data will be
deleted.
Specify either of the following notification types:
-notify: Notifications that are displayed on the
Notifications screen
-confirmed: Confirmed notifications
-all: Notifications including both confirmed and
unconfirmed
Specify a login name.
The notifications of the specified user will be deleted.
Notifications of all users will be deleted if you omit this
parameter.
Specify the threshold date for deletion.
The notifications that have not been updated since the
specified date will be deleted.
Specify the maximum number of notifications that can
be deleted. All notifications that match your deletion
criteria will be deleted if you omit this parameter.
Minimum: 0
Maximum: 2147483647
Specify the maximum duration of deletion process by
minutes. The process will complete when the specified
minutes elapses, even if the deletion is still in
progress.
This parameter requires "exec".
-Minimum: 0
-Maximum: 2147483647
Use this parameter to display Help for this command.
: Required
Blank: Optional
Example command to delete notifications under the following circumstances:
• OS: Linux
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Appendix B Command Lines for Garoon
•
•
•
Threshold date for deletion: May 30th, 2011
Login name: smith
Maximum duration of deletion process: 3 hours (180 minutes)
./grn_command -f code/command/delete_notification.csp exec target=confirmed login_name=smith
before=2011-05-30 max_duration=180
•
•
Note
The data deletion is permanent.
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\delete_notification.log
•
•
For Linux OS:
/var/www/cgi-bin/cbgrn/delete_notification.log
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Initializing Garoon
You can Initialize Garoon using command lines.
•
•
•
Note
You may be unable to use Garoon if you cancel the initialization process while it is running. If you
canceled the initialization process midway, roll back Garoon to its pre-initialization state and start the
initialization process again from the beginning.
The data cannot be restored once Garoon is initialized.
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\grn_initialize.log
•
•
For Linux OS:
/var/www/cgi-bin/cbgrn/grn_initialize.log
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Initializing using grn_initialize.csp
Commands
grn_initialize.csp
Parameters
Parameter
db_admin_password
358
Data type
String (one
line)
Required

Description
Specify the database administrator password.
Cybozu Garoon Administrator Guide
Appendix B Command Lines for Garoon
Parameter
db_user_password
garoon_admin_passw
ord
default_timezone
default_locale
Data type
String (one
line)
String (one
line)
String (one
line)
String (one
line)
force_initialize
Yes or No
help
(N/A)
Required

Description
Specify the database user password.

Specify the Garoon administrator password.

Specify the default time zone using the time zone
code.
Specify the default language.
Example:
-ja (Japanese)
-en (English)
-zh (Simplified Chinese)
Specify whether to initialize the data that is stored
in the database, if any.
-Yes: Initialize
-No: Cancel the initialization
Use this parameter to display Help for this
command.
: Required
Blank: Optional
Example command to initialize Garoon under the following circumstances:
• OS: Linux
• Database administrator password: cybozu
• Database user password: cybozu
• Garoon administrator password: cybozu
• Default time zone: Tokyo (Asia/Tokyo)
• Default language: Japanese (ja)
./grn_command -f code/command/ grn_initialize.csp db_admin_password=’cybozu’
db_user_password=’cybozu’ garoon_admin_password=’cybozu’ default_timezone=’Asia/Tokyo’
default_locale=’ja'
Initializing using initialize.bat
Initializing Garoon using initialize.bat automatically sets the default locale.
This command can only be used on Windows.
Commands
cd C:\inetpub\Scripts\cbgrn\initialize
initialize.bat language "database install directory" password
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Appendix B Command Lines for Garoon
Parameters:
Parameter
Language
Data type
String (one
line)
Database install
directory
Password
String (one
line)
String (one
line)
Required


Description
Specify the default language of the command
input screen.
Example:
・ja (Japanese)
・en (English)
・zh (simplified Chinese)
Specify the path of the directory where MySQL
is installed.
Specify the database administrator password.
Omitting this displays the database user
password entry field after running the
command.
: Required
Blank: Optional
The languages and time zones for the following locales are automatically set depending on the default
language of the command input screen.
Default language
ja
en
zh
Locale language
Japanese
English
Simplified Chinese
Time zone
Asia/Tokyo
Europe/London
Asia/Shanghai
Example command to initialize Garoon under the following circumstances:
• Language: Japanese
• Database install directory: C:\Program Files\Cybozu\mysql-5.0
• Password: cybozu
cd C:\inetpub\scripts\cbgrn\initialize
initialize.bat ja "C:\Program Files\Cybozu\mysql-5.0" cybozu
•
Tip
Run initialize.bat. After "If the above message is displayed correctly, type 'Y', otherwise type 'N'."
appears, entering "N" sets the default language to English.
Deleting All Logs
You can delete all logs that have been output prior to the specified date.
•
Note
The data deletion is permanent.
Commands
delete_loggings.csp
360
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Appendix B Command Lines for Garoon
Parameters
Parameter
exec
Data type
(N/A)
before
String (one line)
(YYYY-MM-DD)
max_duration
Integer
help
(N/A)
Required

Description
Use this parameter to delete data.
If you omit this parameter, the number of logs to be
deleted will be displayed and no data will be deleted.
Specify the threshold date for deletion.
The logs that have been output prior to the specified
date will be deleted.
Specify the maximum duration of deletion process
by minutes. The process will complete when the
specified minutes elapses, even if the deletion is still
in progress.
This parameter requires "exec".
-Minimum: 0
-Maximum: 2147483647
Use this parameter to display Help for this
command.
: Required
Blank: Optional
Example command to delete logs under the following circumstances:
• OS: Linux
• Threshold date for deletion: May 30th, 2011
• Maximum duration of deletion process: 3 hours (180 minutes)
./grn_command -f code/command/delete_loggings.csp exec before=2011_05_30 max_duration=180
•
Tip
The logs will be output to the following files if you run the command line:
• For Windows OS:
C:\InetPub\Scripts\cbgrn\delete_loggings.log
•
•
For Linux OS:
/var/www/cgi-bin/cbgrn/delete_loggings.log
See the following section for logs:
See "Appendix B.3.12 Command Logs" on page 363.
Exporting Logs to CSV Files
The following commands and parameters allow you to export log data to a CSV file:
Commands
export_loggings.csp
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Appendix B Command Lines for Garoon
Parameters
Parameter
before
Data type
String (one line)
(YYYY-MM-DD)
charset
-SJIS-win
-UTF-8
-ASCII
-ISO-8859-1
-GB2312
-TIS-620
title
help
Yes or No
(N/A)
Required

Description
Specify the threshold date for exporting.
The logs that have been output prior to the specified
date will be exported to a CSV file.
Specify the character encoding of the CSV file.
The following character encodings are available:
-SJIS-win
-UTF-8
-ASCII
-ISO-8859-1
-GB2312
-TIS-620
Tip:
-The following value will be used if you omit the
character encoding:
"default_external_encodin" that is defined in the
[I18N] section in the "common.ini" file
-The default value of "default_external_encodin" is
"SJIS-win".
Specify either of the following values:
Yes: Includes item names in the header row of the
exported data.
No: Exports data without item names.
Tip:
-The CSV file will be exported without item names if
you omit "title".
Use this parameter to display Help.
: Required
Blank: Optional
Example command to export logs to a CSV file under the following circumstances:
• OS: Linux
• Threshold date for exporting: May 30th, 2011
• Character encoding: UTF-8
• Header row: Include item names
• File name to be saved: logdata.csv
./grn_command -f code/command/export_loggings.csp before=2011-05-30 charset=UTF-8 title=Yes
>logdata.csv
362
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Appendix B Command Lines for Garoon
Command Logs
The following message will be written to the log if the data is deleted successfully:
Purging deleted user data:
2011-05-13 17:45:06 Garoon: Version 3.x.x
2011-05-13 17:45:06 'server system information'
2011-05-13 17:45:06 Command Line Parameters: 'parameters used in the command line'
2011-05-13 17:45:06 Starting
2011-05-13 17:45:06 Deleted 'applications where the deletion process has completed' data of user
"'login name of the deleted user'"
2011-05-13 17:45:07 Deleted user "'login name of the deleted user'"
2011-05-13 17:45:07 Done in 'duration of the process': Deleted "number of the deleted users"
Deleting application data:
2011-05-13 13:36:59 Writing to log file: 'path to the command log file'
2011-05-13 13:36:59 Garoon: Version 3.x.x
2011-05-13 13:36:59 'server system information'
2011-05-13 13:36:59 Command Line Parameters: 'parameters used in the command line'
2011-05-13 13:36:59 Starting
2011-05-13 13:37:07 Deleted 'data ID of the deleted data'
2011-05-13 13:37:07 Committed.
2011-05-13 13:37:07 Done in 'duration of the process': Deleted 'number of the deleted data'
Initializing Garoon:
2011-05-28 13:13:26 Writing to log file: 'path to the command log file'
2011-05-28 13:13:26 Garoon: Version 3.x.x
2011-05-28 13:13:26 'server system information'
2011-05-28 23:13:26 Command Line Parameters: 'parameters used in the command line'
2011-05-28 23:13:26 Starting
2011-05-28 23:14:20 'duration of the process'
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Appendix C Data Output Specifications
Appendix C Data Output Specifications
You can check the audit logs of each service by clicking "Audit logs" under "System administration" on
the cybozu.com settings screen.
To display the each log details, click the "i" con on the raw that you want to display the details.
The data output specifications of Garoon are as follows:
Appendix C.1
Log Format
The data output format is as follows:
[operation] [target] [log detaills]
•
•
•
Operation: is displayed user’s operational information such as [create], [delete], [modify], and
[browse].
Target: is displayed monitoring target by application such as login operation, errors and users.
Log details: is displayed user data who operated the system or target data for logging with the
following format: (property: value)
The values are divided by a comma or a space.
Appendix C.2
Basic System Administration Log
Basic system
id: User ID
name: User name
account: Login name
Log
Target
Logins
Log outs
Errors
364
Operation
Succeed
Failed by
wrong
password
Type
Information
Notice
Output specification
[login] system (id:XX, name:XX, account:XX)
[process ID] error number [login] Failed (id:XX,
name:XX, account:XX)
Failed by
unregistered
user
Notice
[process ID] error number [login] Failed
(account:XX)
Information
Notice
[logout] system (id:XX, name:XX, account:XX)
[[process ID] error number
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Calendear
Office setting log property
Id: Office ID
name: Office name
code: Office code
workday_sunday: Office days - Sun1
workday_monday: Office days - Mon1
workday_tuesday: Office days - Tue1
workday_wednesday: Office days -Wed1
workday_thursday: Office days - Thu1
workday_friday: Office days - Fri1
workday_saturday: Office days - Sat1
apply_calendar: Apply the workdays in the calendar.
calendar: Calendar code
base_id: Office ID
start: The start time of office hours
end: The end time of office hours
1
: is displayed a number “0” (non-working day) or “1” (workday).
Office setting log
Target
Offices
Operation
Add
Type
Important
Change
Important
Delete
Important
Add time
range
Important
Cybozu Garoon Administrator Guide
Output specification
[create] base (id:XX, name:'XX', code:'XX',
timezone:'XX', workday_sunday:'XX',
workday_monday:'XX', workday_tuesday:'XX',
workday_wednesday:'XX',
workday_thursday:'XX',
workday_friday:'XX', workday_saturday:'XX',
apply_calendar:'XX', calendar:'XX')
[modify] base (id:XX, name:'XX', code:'XX',
timezone:'XX', workday_sunday:'XX',
workday_monday:'XX', workday_tuesday:'XX',
workday_wednesday:'XX',
workday_thursday:'XX',
workday_friday:'XX', workday_saturday:'XX',
apply_calendar:'XX', calendar:'XX')
[delete] base (id:XX, name:'XX', code:'XX',
timezone:'XX', workday_sunday:'XX',
workday_monday:'XX', workday_tuesday:'XX',
workday_wednesday:'XX',
workday_thursday:'XX',
workday_friday:'XX', workday_saturday:'XX',
apply_calendar:'XX', calendar:'XX')
[create] base_work_hours (base_id:XX,
start:'XX',
end:'XX')
365
Appendix C Data Output Specifications
Target
Operation
Add a
localized
name
Change
localized
name
Delete
localized
name
Type
Important
Important
Important
Output specification
[create] base_local (base_id:XX,
language_code:'XX',
name:'XX')
[modify] base_local (base_id:XX,
language_code:'XX',
name:'XX')
[delete] base_local (base_id:XX,
language_code:'XX',
name:'XX')
Localization
Locale log property
id: Locale ID
name: Locale name
code: Locale code
language_code: Language code1,
long_date_format: Long date time format
short_date_format: Short date format
time_format: Time format
locale_id: Locale ID
language_code: Localized name language code
name: Localized name
1
: is displayed "ja", "en" or “zh". “ja”.
Locale log
Target
Locales
Operation
Add
Type
Important
Change
Important
Delete
Important
Add a localized
name
Change localized
name
Important
Delete localized
name
366
Important
Important
Output specification
[create] locale (id:XX, name:'XX', code:'XX',
language_code:'XX', long_date_format:'XX',
short_date_format:'XX', time_format:'XX')
[modify] locale (id:XX, name:'XX', code:'XX',
language_code:'XX', long_date_format:'XX',
short_date_format:'XX', time_format:'XX')
[delete] locale (id:XX, name:'XX', code:'XX',
language_code:'XX', long_date_format:'XX',
short_date_format:'XX', time_format:'XX')
[create] locale_local (locale_id:XX,
language_code:'XX', name:'XX')
[modify] locale_local
(locale_id:XX,language_code:'XX',
prev_locale_name:'XX', new_locale_name:'XX')
[delete] locale_local
(locale_id:XX,language_code:'XX', name:'XX')
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
User management
User log property
uid: User ID
name: User name
account: Login name
gids: Group ID 1
rids: Role ID 1
user: User account
groups: Group key 1
roles: Role key 1
mgids: My group ID 1
1
: Allow a user to have multiple ID.
User log
Target
Users
Users
information
Organization
memberships
Roles
Operation
Add
Change
Delete
Delete users data
Type
Important
Important
Important
Important
Restore users
data
Activate users
Organization
membership
settings
Role settings
Import from CSV
Export to CSV
Import from CSV
Export to CSV
Import from CSV
Export to CSV
Important
Output specification
[create] user (uid:XX, name:XX, account:XX)
[modify] user (uid:XX, name:XX, account:XX)
[delete] user (uid:XX, name:XX, account:XX)
[permanent delete] user (uid:XX, name:'XX',
account:'XX')
[restore] user (uid:XX, name:'XX', account:'XX')
Important
Important
[activate] user (uid:XX)
[belong] user (uid:XX, gids:'XX, XX, XX')
Important
Important
Important
Important
Important
Important
Important
[assign] user (uid:XX, rids:'XX, XX, XX')
[import] user (uid:XX, name:XX, account:XX)
[export] user (uid:XX, name:XX, account:XX)
[import_group] user (uid:XX, gids:'XX, XX, XX')
[export_group] user (user:XX, groups:'XX, XX, XX')
[Import_role] user (uid:XX, rids:'XX, XX, XX')
[export_role] user (user:XX, roles:'XX, XX, XX')
Organization log property
gid: Organization ID
language_code or languageCode: Language code1
name: Organization name
prev_group_name: Previous organization name
next_group_name: Next organization name
foreign_key: Organization code
memo: Memo
pgid: Parent organization ID
list_index: Order
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Appendix C Data Output Specifications
uids: User ID 3
parent: Parent organization code
group: Organization code
users: User account 3
uid: User ID
rid: Role ID
dynamic_role: Dynamic role key2
1
: is displayed "ja", "en" or “zh". “ja”.
: is displayed “Everyone" or "LoginUser".
3:
Allow a user to have multiple ID.
2
Organization log
Target
Organizations
Organizations
data
Organizations
name
Organization
members
Operational
administrators
368
Operation
Add
Type
Important
Change
Important
Remove
Delete
Reorder
Add a user to an
organization
Remove a user
from an
organization
Import from CSV
Important
Important
Important
Important
Output specification
[create] group (gid:XX, name:XX,
foreign_key:XX[,memo:XX])
[modify] group (gid:XX, name:XX,
foreign_key:XX[,memo:XX])
[move] group (gid:XX, pgid:XX)
[delete] group (gid:XX, name:XX, foreign_key:XX)
[order] group (pgid:XX, gid:XX, list_index:XX)
[assign] group (gid:XX, uids:'XX, XX, XX')
Important
[delete_assign] group (gid:XX, uids:'XX, XX, XX')
Important
Export to CSV
Important
Add a localized
name
Change localized
name
Delete localized
name
Import from CSV
for adding
Import from CSV
for changing
Import from CSV
for deleting
Export to CSV
Important
Import from CSV
Export to CSV
Add
Important
Important
Important
Change
Important
[Import] group (gid:XX, name:XX, foreign_key:XX,
parent:XX)
[export] group (gid:XX, name:XX, foreign_key:XX,
parent:XX)
[create] group_local (gid:XX, language_code:'XX',
group_name:'XX')
[modify] group_local (gid:XX, language_code:'XX',
prev_group_name:'XX', next_group_name:'XX')
[delete] group_local (gid:XX, language_code:'XX',
group_name:'XX')
[Import] group_local (gid:XX, language_code:'XX',
group_name:'XX')
[Import] group_local (gid:XX, language_code:'XX',
prev_group_name:'XX', next_group_name:'XX')
[Import_delete] group_local (gid:XX,
language_code:'XX', group_name:'XX')
[export] group_local (gid:XX, languageCode:'XX',
group_name:'XX')
[Import_user] group (gid:XX, uids:'XX, XX, XX')
[export_user] group (group:XX, users:'XX, XX, XX')
[create] privilege (gid:XX, uid/priv_gid/rid/
dynamic_role:XX, name:XX)
[modify] privilege (gid:XX, uid/priv_gid/rid/
dynamic_role:XX, name:XX)
Important
Important
Important
Important
Important
Important
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Operation
Delete
Type
Important
Delete all
Important
Output specification
[delete] privilege (gid:XX, uid/priv_gid/rid/
dynamic_role:XX, name:XX)
[delete_all] privilege (gid:XX, name:XX)
Type
Important
Important
Important
Important
Important
Important
Important
Output specification
[create] role (rid:XX, foreign_key:XX[,memo:XX])
[modify] role (rid:XX, foreign_key:XX[,memo:XX])
[delete] role (rid:XX)
[delete_all] role
[order] role (role_id:XX)
[assign] role (rid:XX, uids:'XX, XX, XX')
[delete_assign] role (rid:XX, uids:'XX, XX, XX')
Important
Important
Important
Important
[Import] role (rid:XX, foreign_key:XX)
[export] role (rid:XX, foreign_key:XX)
[Import_user] role (rid:XX, uids:'XX, XX, XX')
[export_user] role (role:XX, users:'XX, XX, XX')
Role log property
rid: Role
foreign_key: Role name
memo: Memo
uids: User ID1
group: Organization code
users: User account1
role_id: Order
1
: Allow a role to have multiple data.
Role log
Target
Roles
User roles
Operation
Add
Change
Delete
Delete all
Reorder
Add user to role
Remove user
from role.
Import from CSV
Export to CSV
Import from CSV
Export to CSV
User information item property
cid: User information item ID
display_name: Item name
type: Item type
id: Item code
use: Active 1
necessary: Make required 1
not_modify: Forbid users from editing 1
show: Make this item public 1
display: List view 1
cellular: display on Keitai 1
sso: single sign-on 1
cids: user information item ID 2
1
: is displayed a number “0” or “1”.
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Appendix C Data Output Specifications
2
: Allow user information items have multiple data.
User information item log
Target
User
information
items
Operation
Create
Type
Important
Modify built-in
item
Important
Modify custom
item
Important
Delete
Reorder
Important
Important
Appendix C.3
Output specification
[create] user_item (cid:XX, display_name:XX,
type:XX, id:XX, use:XX, necessary:XX,
not_modify:XX, show:XX, display:XX, cellular:XX,
sso:XX)
[modify] user_item_default (key:XX,
display_name:XX, use:XX, necessary:XX,
not_modify:XX, show:XX, display:XX, cellular:XX,
sso :XX)
[modify] user_item (cid:XX, display_name:XX,
type:XX, id:XX, use:XX, necessary:XX,
not_modify:XX, show:XX, display:XX, cellular:XX,
sso:XX)
[delete] user_item (cid:XX)
[order] user_item (cids:'XX, XX, XX')
Application Log
Portal
System setting log property
pid: Portal ID
ppid: Portlet ID
plid: Portlet layout ID
hid: Folder ID
fid: File ID
uid: User ID
gid: Organization ID
pgd: Organization ID
rid: Role ID
dynamic_role: Dynamic role key 1
pgid: Parent organization ID
language_code or languageCode: Language code 2
portal_name: Portal name
prev_portal_name: Pervious portal name
next_portal_name: Next portal name
open_status: Portal public setting 3
security_model: Security model 4
portlet_name: Portlet name
layout: Layout 5
prev_portlet_name: Previous portlet name
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Appendix C Data Output Specifications
next_portlet_name: Next portlet name
portlet_layout_name: Personal portal template name
prev_portlet_layout_name: Previous portlet template name
next_portlet_layout_name: Next portlet template name
portlet_group_name: Portlet group name
prev_portlet_group_name: Previous portlet group name
next_portlet_group_name: Next portlet group name
1
: “Everyone" or "LoginUser” is displayed.
: "ja" for Japanese, "en" for Englsith, or “zh" for simplified Chinese is displayed.
3
: "open" or "close" is displayed.
4
: "revoke" or "grant" is displayed.
5
: "top", "left", "center", or "right" is displayed.
2
System setting log
Target
Portals
Operation
Create portals
Edit portals standard
name
Add localized portals
name
Edit localized portals
name
Delete localized
portals name
Make a portal public
Type
Important
Important
Important
Important
Important
Important
Delete portals
Add operational
administrators
Delete operational
administrators
Change portal
security models
Add portal
permissions
Delete portal
permissions
Create a portlet
Important
Important
Make a portlet public
Important
Edit localized portlets
name
Important
Add localized portlets
name
Important
Cybozu Garoon Administrator Guide
Important
Important
Important
Important
Important
Output specification
[create] portal (pid:XX, portal_name:XX)
[modify] portal (pid:XX, prev_portal_name:XX,
next_portal_name:XX)
[create] portal_local (pid:'XX', language_code:'XX',
portal_name:'XX')
[modify] portal_local (pid:'XX', language_code:'XX',
prev_portal_name:'XX', next_portal_name:'XX')
[delete] portal_local (pid:'XX', language_code:'XX',
portal_name:'XX')
[modify] portal (pid:XX, portal_name:XX,
open_status:XX)
[delete] portal (pid:XX, portal_name:XX)
[create] portal_privilege (pid:XX, uid/gid/rid/
dynamic_role:XX, portal_name:XX)
[delete] portal_privilege (pid:XX, uid/gid/rid/
dynamic_role:XX, portal_name:XX)
[modify] portal_access (pid:XX, portal_name:XX,
security_model:XX)
[create] portal_access (pid:XX, uid/gid/rid/
dynamic_role:XX, portal_name:XX)
[delete] portal_access (pid:XX, uid/gid/rid/
dynamic_role:XX, portal_name:XX)
[create] portal_portlet (pid:XX, plid:XX, ppid:XX,
portal_name:XX, portlet_name:XX, layout:XX)
[modify] portal_portlet (pid:XX, plid:XX, ppid:XX,
portal_name:XX, portlet_name:XX,
open_status:XX)
[modify] portal_portlet (pid:XX, plid:XX, ppid:XX,
portal_name:XX, prev_portlet_name:XX,
next_portlet_name:XX)
[create] portlet_layout_local (plid:'XX',
language_code:'XX', portlet_layout_name:'XX')
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Appendix C Data Output Specifications
Target
Default
portal
Reorder
portals
Personal
portal
templates
Personal
portals
expiration
date
HTML
portlets
372
Operation
Edit localized portlets
name
Type
Important
Delete localized
portlets name
Move portlets
Important
Reorder portlets
Delete portlets
Important
Important
Edit portlet security
models
Important
Add portlet
permissions
Important
Delete portlet
permissions
Important
Setting
Important
Reorder portals
Important
Create
Initialize
Create portlets
Important
Important
Important
Edit localized portlet
names
Important
Move portlets
Important
Delete portlets
Important
Create personal
portal templates
Edit personal portal
templates
Important
Delete personal
portal templates
Edit security models
Create expiration
date
Delete expiration
date
Create
Edit
Delete
Important
Important
Important
Important
Important
Important
Important
Important
Important
Output specification
[modify] portlet_layout_local (plid:'XX',
language_code:'XX',
prev_portlet_layout_name:'XX',
next_portlet_layout_name:'XX')
[delete] portlet_layout_local (plid:'XX',
language_code:'XX', portlet_layout_name:'XX')
[move] portal_portlet (pid:XX, plid:XX, ppid:XX,
portal_name:XX, portlet_name:XX, layout:XX)
[order] portal_portlet
[delete] portal_portlet (pid:XX, plid:XX, ppid:XX,
portal_name:XX, portlet_name:XX)
[modify] portlet_access (pid:XX, plid:XX, ppid:XX,
portal_name:XX, portlet_name:XX
security_model:XX)
[create] portlet_access (pid:XX, plid:XX, ppid:XX,
uid/gid/rid/dynamic_role:XX, portal_name:XX,
portlet_name:XX)
[delete] portlet_access (pid:XX, plid:XX, ppid:XX,
uid/gid/rid/dynamic_role:XX, portal_name:XX,
portlet_name:XX)
[config] portal_firstview (pid:XX, pgd:XX,
portal_name:XX, group_name:XX)
[order] portal
[create] template_portal (pid:XX)
[delete] template_portal (pid:XX)
[create] template_portal_portlet (pid:XX, plid:XX,
ppid:XX, portlet_name:XX, layout:XX)
[modify] template_portal_portlet (pid:XX, plid:XX,
ppid:XX, prev_portlet_name:XX,
next_portlet_name:XX)
[move] template_portal_portlet (pid:XX, plid:XX,
ppid:XX, portlet_name:XX, layout:XX)
[delete] template_portal_portlet (pid:XX, plid:XX,
ppid:XX, portlet_name:XX)
[create] template_portlet_layout_local (plid:'XX',
language_code:'XX', portlet_layout_name:'XX')
[modify] template_portlet_layout_local (plid:'XX',
language_code:'XX',
prev_portlet_layout_name:'XX',
next_portlet_layout_name:'XX')
[delete] template_portlet_layout_local (plid:'XX',
language_code:'XX', portlet_layout_name:'XX')
[modify] my_portal_access (security_model:XX)
[create] my_portal_access
(uid/gid/rid/dynamic_role:XX)
[delete] my_portal_access
(uid/gid/rid/dynamic_role:XX)
[create] html_portlet (ppid:XX, portlet_name:XX)
[modify] html_portlet (ppid:XX, portlet_name:XX)
[delete] html_portlet (ppid:XX, portlet_name:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
PHP
portlet
Portlet
group
Operation
Import
Export
Add localized html
portlets name
Edit localized html
portlets name
Type
Important
Important
Important
Delete localized html
portlet names
Import localized html
portlets name for
creating
Import localized html
portlets name for
editing
Import localized html
portlets name for
deleting
Export localized html
portlets name
Create
Edit
Delete
Import
Export
Create localized php
portlets name
Edit localized php
portlets name
Important
Delete localized php
portlets name
Import localized php
portlets name for
creating
Import localized php
portlets name for
editing
Import localized php
portlets name for
deleting
Export localized php
portlets name
Create
Important
Edit
Important
Delete
Important
Cybozu Garoon Administrator Guide
Important
Important
Important
Important
Important
Important
Important
Important
Important
Important
Important
Important
Important
Important
Important
Important
Important
Output specification
[Import] html_portlet (ppid:XX, portlet_name:XX)
[export] html_portlet (ppid:XX, portlet_name:XX)
[create] html_portlet_local (ppid:XX,
language_code:'XX', portlet_name:'XX')
[modify] html_portlet_local (ppid:XX,
language_code:'XX', prev_portlet_name:'XX',
next_portlet_name:'XX')
[delete] html_portlet_local (ppid:XX,
language_code:'XX', portlet_name:'XX')
[Import] html_portlet_local (ppid:XX,
language_code:'XX', portlet_name:'XX')
[Import] html_portlet_local (ppid:XX,
language_code:'XX', prev_portlet_name:'XX',
next_portlet_name:'XX')
[Import_delete] html_portlet_local (ppid:XX,
language_code:'XX', portlet_name:'XX')
[export] html_portlet_local (ppid:XX,
languageCode:'XX', portlet_name:'XX')
[create] php_portlet (ppid:XX, portlet_name:XX)
[modify] php_portlet (ppid:XX, portlet_name:XX)
[delete] php_portlet (ppid:XX, portlet_name:XX)
[Import] php_portlet (ppid:XX, portlet_name:XX)
[export] php_portlet (ppid:XX, portlet_name:XX)
[create] php_portlet_local (ppid:XX,
language_code:'XX', portlet_name:'XX')
[modify] php_portlet_local (ppid:XX,
language_code:'XX', prev_portlet_name:'XX',
next_portlet_name:'XX')
[delete] php_portlet_local (ppid:XX,
language_code:'XX', portlet_name:'XX')
[Import] php_portlet_local (ppid:XX,
language_code:'XX', portlet_name:'XX')
[Import] php_portlet_local (ppid:XX,
language_code:'XX', prev_portlet_name:'XX',
next_portlet_name:'XX')
[Import_delete] php_portlet_local (ppid:XX,
language_code:'XX', portlet_name:'XX')
[export] php_portlet_local (ppid:XX,
languageCode:'XX', portlet_name:'XX')
[create] portlet_group (pgid:XX,
portlet_group_name:XX)
[modify] portlet_group (pgid:XX,
portlet_group_name:XX)
[delete] portlet_group (pgid:XX,
portlet_group_name:XX)
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Appendix C Data Output Specifications
Target
Operation
Add operational
administrators
Type
Important
Delete operational
administrators
Important
localized portlet
groups name
Edit localized portlet
groups name
Important
Delete localized
portlet groups name
Important
Important
Output specification
[create] portlet_group_privilege (pgid:XX,
uid/gid/rid/dynamic_role:XX,
portlet_group_name:XX)
[delete] portlet_group_privilege (pgid:XX,
uid/gid/rid/dynamic_role:XX,
portlet_group_name:XX)
[create] portlet_group_local (pgid:'XX',
language_code:'XX', portlet_group_name:'XX')
[modify] portlet_group_local (pgid:'XX',
language_code:'XX',
prev_portlet_group_name:'XX',
next_portlet_group_name:'XX')
[delete] portlet_group_local (pgid:'XX',
language_code:'XX', portlet_group_name:'XX')
Personal setting log property
pid: Portal ID
ppid: Portlet ID
plid: Portlet layout ID
pgid: Parent organization ID
portal_name: My portal name
prev_portal_name: Previous my portal name
next_portal_name: Next my portal name
layout: layout 1
portlet_group_name: My portlet group name
1
: Is displayed "top", "left", "center" or "right".
Personal setting log
Target
My portal list
374
Operation
Create portals
Edit portals
name
Delete portals
Create portlets
Type
Important
Important
Important
Important
Edit portlets
name
Important
Move portlets
Important
Reorder
portlets
Important
Output specification
[create] my_portal (pid:XX, portal_name:XX)
[modify] my_portal (pid:XX,
prev_portal_name:XX, next_portal_name:XX)
[delete] my_portal (pid:XX, portal_name:XX)
[create] my_portal_portlet (pid:XX, plid:XX,
ppid:XX, portal_name:XX, portlet_name:XX,
layout:XX)
[modify] my_portal_portlet (pid:XX, plid:XX,
ppid:XX, portal_name:XX,
prev_portlet_name:XX,
next_portlet_name:XX)
[move] my_portal_portlet (pid:XX, plid:XX,
ppid:XX, portal_name:XX, portlet_name:XX,
layout:XX)
[order] my_portal_portlet
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
My portals order
HTML portlets
My portlet groups
Operation
Delete portlets
Type
Important
Edit
Create
Important
Important
Edit
Important
Delete
Important
Import
Important
Export
Important
Create
Important
Edit
Important
Delete
Important
Output specification
[delete] my_portal_portlet (pid:XX, plid:XX,
ppid:XX, portal_name:XX, portlet_name:XX)
[order] my_portal
[create] my_html_portlet (ppid:XX,
portlet_name:XX)
[modify] my_html_portlet (ppid:XX,
portlet_name:XX)
[delete] my_html_portlet (ppid:XX,
portlet_name:XX)
[Import] my_html_portlet (ppid:XX,
portlet_name:XX)
[export] my_html_portlet (ppid:XX,
portlet_name:XX)
[create] my_portlet_group (pgid:XX,
portlet_group_name:XX)
[modify] my_portlet_group (pgid:XX,
portlet_group_name:XX)
[delete] my_portlet_group (pgid:XX,
portlet_group_name:XX)
Space
System setting log property
cid: Category ID
language_code: Language code2
name: Category name
prev_category_name: Previous category name
next_category_name: Current category name
foreign_key: Category key
parent: Parent category ID
parent_name: Parent category name
src_cid: Previous category ID
operation: Operation details3
1
: "TRUE" for allow or "FALSE" for do not allow is displayed.
: "ja" for Japanese, "en" for English, or "zh" for simplifyied Chinese is displayed.
3
: "create" or “update" is displayed.
2
System setting log
Target
Categories
Operation
Add
Type
General
Edit
General
Cybozu Garoon Administrator Guide
Output specification
[create] category (cid:XX, foregn_key:'XX',
category_name:'XX', parent:XX,
parent_name:'XX')
[modify] category (cid:XX, foregn_key:'XX',
category_name:'XX' , parent:XX,
parent_name:'XX')
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Appendix C Data Output Specifications
Target
Operation
Move
Type
General
Delete
Import categories
information
Export categories
information
Add a localized
name
Change a
localized name
General
Important
Delete localized
names
Import localized
names
Import localized
names for editing
General
Import localized
names for
deleting
Export localized
names
Important
General
General
General
Important
Important
Important
Output specification
[move] category (cid:XX, category_name:'XX',
src_cid:XX, parent:XX, parent_name:'XX')
[delete] category (cid:XX, category_name:'XX')
[import] category (cid:XX, category_name:'XX',
foregn_key:'XX', operation:'XX')
[export] category (cid:XX, category_name:'XX',
foreign_key:'XX')
[create] category_local (cid:XX,
category_name:'XX', language_code:'XX' )
[modify] category_local (cid:XX,
category_name:'XX', prev_category_name:'XX',
language_code:'XX' )
[delete] category_local (cid:XX,
category_name:'XX', language_code:'XX' )
[import] category_local (cid:XX,
category_name:'XX', language_code:'XX' )
[import] category_local (cid:XX,
category_name:'XX', language_code:'XX',
prev_category_name:'XX' )
[import_delete] category_local (cid:XX,
language_code:'XX')
[export] category_local (cid:XX,
category_name:'XX', language_code:'XX' )
Space operation log property
spid: SpaceID
space_name: Space name
category_name: Category name
1
privacy: Visibility
icon: Icon name
member_name: Member name
cid: Category ID
category_name: Category name
src_cid: Previous category ID
src_category_name: Previous category name
2
language_code: language code
prev_space_name: Previous space name
kintone_id: App code
kintone_appname: App name
3
type: Connection type
4
delete_type: Deletion type
prev_kintone_appname: Previous App name
did: Discussion ID
subject: Discussion subject
fid: File ID
file_name: File name
follow_id: Comments ID
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Appendix C Data Output Specifications
stid: Shared ToDo ID
shared_todo_name: Shared ToDo name
assign_[ integer from 1]: Assignee name
fid: File ID
file_name: File name
1
: "public" or "private" is displayed.
: "ja" for Japanese, "en" for English, or "zh" for simplifyied Chinese is displayed.
3
: "link" for allocate apps, "reuse" for reuse apps, or “new" for add apps is displayed.
4
: "link" for remove apps or "object" for delete apps is displayed.
2
Space operation log
Target
Space
Discussion
Comments of
disucussion
Operation
Add
Type
General
Edit
General
Move
General
Delete
Add a localized
space name
Edit a localized
space name
Delete localized
space name
Edit a space
memo
Add
General
General
Edit
General
Delete
General
Attach a file
General
Delete an
attached file
General
Update an
attached file
General
Post
General
Cybozu Garoon Administrator Guide
General
General
General
General
Output specification
[create] space (spid:XX, space_name:'XX',
category_name:'XX', privacy:'XX', icon:'XX',
member_name_1:'XX', member_name_2:'XX')
[modify] space (spid:XX, space_name:'XX',
category_name:'XX', privacy:'XX', 'icon:'XX',
member_name_1:'XX', member_name_2:'XX')
[move] space (spid:XX, space_name:'XX',
src_cid:XX, src_category_name:'XX', cid:'XX',
category_name:'XX')
[delete] space (spid:XX, space_name:'XX')
[create] space_local (spid:XX, space_name:'XX',
language_code:'XX')
[modify] space_local (spid:XX, space_name:'XX',
prev_space_name:'XX, language_code:'ja' )
[delete] space_local (spid:XX, space_name:'XX',
language_code:'XX')
[modify] memo (spid:XX, space_name:'XX')
[create] discussion (spid:XX, space_name:'XX',
did:'XX', subject:'XX')
[modify] discussion (spid:XX, space_name:'XX',
did:'XX', subject:'XX')
[delete] discussion (spid:XX, space_name:'XX',
did:'XX', subject:'XX')
[create] discussion_file (spid:XX,
space_name:'XX', did:'XX', subject:'XX', fid:'XX',
file_name:'XX')
[delete] discussion_file (spid:XX,
space_name:'XX', did:'XX', subject:'XX', fid:'XX',
file_name:'XX')
[modify] discussion_file (spid:XX,
space_name:'XX', did:'XX', subject:'XX', fid:'XX',
file_name:'XX')
[create] discussion_follow (spid:XX,
space_name:'XX', did:'XX', subjext:'XX',
folow_id:'XX')
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Appendix C Data Output Specifications
Target
Shared ToDo
Comments of
shared ToDo
Operation
Delete
Type
General
Attach a file
General
Delete an
attached file
General
Add
General
Edit
General
Delete
General
Attach a file
General
Delete an atached
file
General
Update an
atached file
General
Complete a To-Do
task
Post
General
Delete
General
Attach a file
General
Delete an atached
file
General
General
Output specification
[delete] discussion_follow (spid:XX,
space_name:'XX', did:'XX', subjext:'XX',
follow_id:'XX')
[create] discussion_file (spid:XX,
space_name:'XX', did:'XX', did_subject:'XX',
follow_id:'XX', fid:'XX', file_name:'XX')
[delete] discussion_file (spid:XX,
space_name:'XX', did:'XX', did_subject:'XX',
follow_id:'XX', fid:'XX', file_name:'XX')
[create] shared_todo (spid:XX, space_name:'XX',
stid:'XX', shared_todo_name:'XX', assign_1:'XX')
[modify] shared_todo (spid:XX, space_name:'XX',
stid:'XX', shared_todo_name:'XX', assign_1:'XX')
[delete] shared_todo (spid:XX, space_name:'XX',
stid:'XX', shared_todo_name:'XX')
[create] shared_todo_file (spid:XX,
space_name:'XX', stid:'XX',
shared_todo_name:'XX', fid:'XX',file_name:'XX')
[delete] shared_todo_file (spid:XX,
space_name:'XX', stid:'XX',
shared_todo_name:'XX', fid:'XX', file_name:'XX')
[modify] shared_todo_file (spid:XX,
space_name:'XX', stid:'XX',
shared_todo_name:'XX', fid:'XX', file_name:'XX')
[finish] shared_todo (spid:XX, space_name:'XX',
stid:'XX', shared_todo_name:'XX')
[create ] shared_todo_follow (spid:XX,
space_name:'XX', stid:'XX',
shared_todo_name:'XX', folow_id:'XX')
[create] shared_todo_follow (spid:XX,
space_name:'XX', stid:'XX',
shared_todo_name:'XX', follow_id:'XX')
[create] shared_todo_file (spid:XX,
space_name:'XX', stid:'XX',
shared_todo_name:'XX', follow_id:'XX', fid:'XX',
file_name:'XX')
[delete] shared_todo_file (spid:XX,
space_name:'XX', stid:'XX',
shared_todo_name:'XX', follow_id:'XX', fid:'XX',
file_name:'XX')
Bookmarks
System setting log property
popup_set: Link is open with different window. 1
cid: Category ID
pcid: Parent category ID
language_code: Language code 2
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Appendix C Data Output Specifications
category_name: Category name
parent_category_name: Parent category name
category_foreign_key: Category key
category_memo: Category memo
prev_parent_category_name: Previous parent category name
next_parent_category_name: Next parent category name
prev_category_name: Previous category name
next_category_name: Next category name
lid: Link ID
link_name: Link name
link_url: Link URL
link_memo: Link memo
sso_name: Single-sign on setting name
security_model: Security model 3
auth: Authority 4
uid: User ID
gid: Organization ID
rid: Role ID
1: is displayed "title/url" or "icon".
2: is displayed "ja", "en", or "zh".
3: is displayed "revoke" or "grant".
4:is displayed "browse:1" or "browse:0".
System setting log
Target
General settings
of shared
bookmarks
Shared bookmark
settings
Operation
Edit
Type
Important
Output specification
[config] system_general (popup_set:XX)
Add a category
Important
Edit a category
Important
Move
categories
Important
Reorder
categories
Delete a
category
Add localized
category name
Important
[create] system_category (cid:XX, pcid:XX,
category_name:XX,
parent_category_name:XX,
category_foreign_key:XX[,
category_memo:XX])
[modify] system_category (cid:XX, pcid:XX,
category_name:XX,
parent_category_name:XX,
category_foreign_key:XX[,
category_memo:XX])
[move] system_category (cid:XX, pcid:XX,
category_name:XX,
prev_parent_category_name:XX,
next_parent_category_name:XX)
[order] system_category (cid:XX,
category_name:XX)
[delete] system_category (cid:XX,
category_name:XX)
[create] system_category_local (cid:'XX',
language_code:'XX', category_name:'XX')
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Important
Important
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Appendix C Data Output Specifications
Target
User right of
shared
bookmarks
Operational
administrator of
shared
bookmarks
380
Operation
Edit localized
category name
Type
Important
Delete
localized
category name
Add a link
Important
Add a divider
Important
Edit a link
Important
Move a link
Important
Reorder links
Important
Delete a link
Important
Import links
from CSV
Export links to
CSV
Edit security
model
Add
Important
Delete
Important
Import user
right data from
CSV
Export user
rights data to
CSV
Import security
models from
CSV
Export security
models to CSV
Add
Important
Delete
Important
Important
Important
Important
Important
Output specification
[modify] system_category_local (cid:'XX',
language_code:'XX',
prev_category_name:'XX',
next_category_name:'XX')
[delete] system_category_local (cid:'XX',
language_code:'XX', category_name:'XX')
[create] system_link (lid:XX, cid:XX,
link_name:XX, category_name:XX,
link_url:XX[, link_memo:XX], sso_name:XX)
[create] system_separator (lid:XX, cid:XX,
category_name:XX)
[modify] system_link (lid:XX, cid:XX,
link_name:XX,
category_name:XX, link_url:XX[,
link_memo:XX],
sso_name:XX)
[move] system_link (lid:XX, cid:XX,
link_name:XX,
prev_category_name:XX,
next_category_name:XX)
[order] system_link (cid:XX,
category_name:XX)
[delete] system_link (lid:XX, cid:XX,
link_name:XX,
category_name:XX)
[Import] system_link (lid:XX, cid:XX,
link_name:XX, category_name:XX)
[export] system_link (lid:XX, cid:XX,
link_name:XX, category_name:XX)
[modify] system_category_access (cid:XX,
category_name:XX, security_model:XX)
[create] system_category_access (cid:XX,
uid/gid/rid:XX, category_name:XX)
[delete] system_category_access (cid:XX,
uid/gid/rid:XX, category_name:XX)
[Import] system_category_access (cid:XX,
uid/gid/rid:XX, category_name:XX, auth:XX)
Important
[export] system_category_access (cid:XX,
uid/gid/rid:XX, category_name:XX, auth:XX)
Important
[Import] system_category_access (cid:XX,
category_name:XX, security_model:XX)
Important
[export] system_category_access (cid:XX,
category_name:XX, security_model:XX)
[create] system_category_privilege (cid:XX,
uid/gid/rid:XX, category_name:XX)
[delete] system_category_privilege (cid:XX,
uid/gid/rid:XX, category_name:XX)
Important
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Personal setting log property
cid: Category ID
pcid: parent category ID
lid: link ID
Personal setting log
Target
General setting of
personal
bookmarks
Setting of
personal
bookmarks
Operation
Edit
Level
Information
Output specification
[config] personal_general (popup_set:XX)
Add a category
Information
Edit a category
Information
Move
categories
Information
Reorder
categories
Delete a
category
Add a link
Information
Information
Add a divider
Information
Edit a link
Information
Move links
Information
Reorder links
Information
Delete a link
Information
[create] personal_category (cid:XX, pcid:XX,
category_name:XX,
parent_category_name:XX,
category_foreign_key:XX[,
category_memo:XX])
[modify] personal_category (cid:XX, pcid:XX,
category_name:XX,
parent_category_name:XX,
category_foreign_key:XX[,
category_memo:XX])
[move] personal_category (cid:XX, pcid:XX,
category_name:XX,
prev_parent_category_name:XX,
next_parent_category_name:XX)
[order] personal_category (cid:XX,
category_name:XX)
[delete] personal_category (cid:XX,
category_name:XX)
[create] personal_link (lid:XX, cid:XX,
link_name:XX,
category_name:XX, link_url:XX[,
link_memo:XX])
[create] personal_separator (lid:XX, cid:XX,
category_name:XX)
[modify] personal_link (lid:XX, cid:XX,
link_name:XX,
category_name:XX, link_url:XX[,
link_memo:XX])
[move] personal_link (lid:XX, cid:XX,
link_name:XX,
prev_category_name:XX,
next_category_name:XX)
[order] personal_link (cid:XX,
category_name:XX)
[delete] personal_link (lid:XX, cid:XX,
link_name:XX,
category_name:XX)
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Information
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Appendix C Data Output Specifications
Scheduler
System setting log property
uid: User ID
oid: Organization ID
rid: Role ID
fid: Facility ID
eid: Event ID
fgid: Facility group ID
mid: Menu ID
second_unit:: Unit of time
repeat_limit: Repeating appointment limit
use_private: Private appointment setting 1
hidden_private: Hide private appointments 1
use_oganize: Organization schedule view setting 1
show_holiday: Holidays view setting 1
eserve_limit: Maximum reservation period 2
reserve_limit_time: Maximum duration per reservation 3
modify_user: Users allowed to edit reservations 4
show_facility_memo: Memo view on list 1
use_facility_repeat: Range of repeating appointments 1
menu_title: Menu name
facilitygroup: Facility group name
gid: Organization ID
rid: Role ID
dynamic_role: Dynamic role key5
security_model: Security model6
auth: Authority 7
display_name: Output user name organization name
delete_date: Date of deleting appointment older than this date
biid: Built-in items ID 8
eiid: Custom items ID 8
display_item_name: Set list view to show by default setting. 9
list_index: Descending order
show_facility_name: View of facility name 1
position_facility_name_at: Position of facility name 10
inheritance_from_parent: Inherit settings of parent facility group 1
1
: "ON" or "OFF" is displayed.
: "NO","1","2","3","4","5", or "6" is displayed.
3
: "NO","30","60","90","120","150","180","210","240","270", or "300" is displayed.
4
: "creator", "member" or "grantuser” is displaed.
5
: "Everyone","LoginUser", or "Administrators" is displayed.
6
: "revoke" or "grant" is displayed.
7
: "read", "add", "modify", or "delete" is displayed.
8
: "title_name" or "title_purpose" is displayed.
2
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Appendix C Data Output Specifications
9
: “0” or “1” is displayed.
: "BEFORE" or "AFTER" is displayed.
10
System setting log
Target
General settings
Initializing facility
reservation
settings
Operation
Unit of time
Repeating
appointment
limit
Private
appointment
setting
Hide private
appointments
Organization
schedule view
setting
Holidays view
setting
View of all
facilities
View of facility
name
Inherit settings
of parent facility
group
Type
Important
Important
Output specification
[config] common (second_unit:XX)
[config] common (repeat_limit:XX)
Important
[config] common (use_private:XX)
Important
[config] common (hidden_private:XX)
Important
[config] common (use_oganize:XX)
Important
[config] common (show_holiday:XX)
Important
[config] common (show_all_facility:XX)
Important
Maximum
reservation
period
Maximum
duration per
reservation
Users allowed
to edit
reservations
Memo view on
list
Important
[config] common (show_facility_name:XX,
position_facility_name_at:XX)
[config] facility_group
(inheritance_from_parent:XX)
[config] facility_facility
(inheritance_from_parent:XX)
[config] facility_group (reserve_limit:XX)
Range of
repeating
appointments
Maximum
reservation
period
Maximum
duration per
reservation
Important
Cybozu Garoon Administrator Guide
Important
Important
[config] facility_group (reserve_limit_time:XX)
[config] facility_facility (reserve_limit_time:XX)
Important
[config] facility_group (modify_user:XX)
[config] facility_facility (modify_user:XX)
Important
[config] facility_group
(show_facility_memo:XX)
[config] facility_facility
(show_facility_memo:XX)
[config] facility_group (use_facility_repeat:XX)
[config] facility_facility (use_facility_repeat:XX)
Important
[config] facility_common (reserve_limit:XX)
Important
[config] facility_common
(reserve_limit_time:XX)
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Appendix C Data Output Specifications
Target
Appointment type
settings
Additional
appointment
notes
Facility
reservation items
Operational
administrator
User right
384
Operation
Users allowed
to edit
reservations
Memo view on
list
Range of
repeating
appointments
Appointment
type
Add additional
appointment
notes
Edit additional
appointment
notes
Delete
additional
appointment
notes or
remove all
Reorder
additional
appointment
notes
Edit built-in
item
Add a custom
item
Type
Important
Output specification
[config] facility_common (modify_user:XX)
Important
[config] facility_common
(show_facility_memo:XX)
[config] facility_common
(use_facility_repeat:XX)
Edit a custom
item
Important
Reorder
custom items
Delete custom
items
Add operational
administrator
Delete
operational
administrator
Delete all
operational
administrators
Edit security
model
Add a user right
Important
Important
[config] system_menu
Important
[create] menupage (mid:XX, menu_title:XX)
Important
[modify] menupage (mid:XX, menu_title:XX)
Important
[delete] menupage (mid:XX, menu_title:XX)
Important
[order] menupage
Important
[config] facility_item (biid:XX, display:XX)
Important
Important
[create] facility_item (eiid:XX,
display_name:XX, id:XX,
type:XX, use:XX, display:XX,
display_item_name:XX)
[modify] facility_item (eiid:XX,
display_name:XX, id:XX,
type:XX, use:XX, display:XX,
display_item_name:XX)
[order] facility_item (eiid:XX, list_index:XX)
Important
[delete] facility_item (eiid:XX)
Important
[create] privilege (fgid:XX,
uid/oid/rid/dynamic_role:XX, facilitygroup:XX)
[delete] privilege (fgid:XX,
uid/oid/rid/dynamic_role:XX, facilitygroup:XX)
Important
Important
[delete_all] privilege (fgid:XX, facilitygroup:XX)
Important
[modify] access (uid/oid/rid/fid/fgid:XX,
security_model:XX)
[create] access (uid/oid/rid/fid/fgid:XX,
uid/oid/rid:XX, security_model:XX, auth:XX)
Important
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Appointment
V-CUBE Meeting
Operation
Edit a user right
Type
Important
Delete user
rights
Delete all user
rights
Import user
rights data from
CSV
Important
Export user
rights data from
CSV
Import
Export
Important
Delete all
E-mail
forwarding
Enable
V-CUBE
Meeting
Important
Warning
Important
Important
Important
Important
Important
Output specification
[modify] access (uid/oid/rid/fid/fgid:XX,
uid/oid/rid:XX, security_model:XX, auth:XX)
[delete] access (uid/oid/rid/fid/fgid:XX,
uid/oid/rid:XX)
[delete_all] access (uid/oid/rid/fid/fgid:XX)
[Import] access
[modify] access (uid/oid/rid/fid:XX,
security_model:XX)
[modify] access (uid/oid/rid/fid:XX,
uid/oid/rid:XX, security_model:XX, auth:XX)
[export] access
[Import] system_event
[export] system_event (uid/oid/fid:XX,
display_name:XX)
[delete_all] system_event (delete_date:XX)
Could not forward the schedule notification.
[config] netmeeting (available:'XX',
invite_url_schedule_display:'XX',
invite_url_email_notification:'XX',
outside_member_input_rows:XX,
netmeeting_meeting_system_url:'XX',
netmeeting_login_id:'XX',
netmeeting_login_password:'XX')
Personal setting log property
uid: User ID
oid: Organization ID
eid: Event ID
view_hour: Time period to show
start_wday: Display Sunday to the right side on month vies 1
show_endtime: Show appointment ending time on group week view and month view. 2
forward: E-mail forwarding2
email: E-mail address
event_title: Appointment title
display_name: Out put user name or organization name
email: E-mail address for Web conferences
1
: "Sunday" or "Monday" is displayed.
: "ON" or "OFF" is displayed.
2
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Appendix C Data Output Specifications
Personal setting log
Target
Display settings
Appointment
types
E-mail
forwarding
settings
Import
appointments
data
Export
appointments
data
Appointment
statistics
Export to
iCalender file
V-CUBE
Meeting
Operation
Time period to
show
Display Sunday
to the right side
on month vies
Show
appointment
ending time on
group week view
and month view
Set appointment
types
Set E-mail
forwarding
setting
Import
appointments
from CSV
Export
appointment to
CSV
Export
appointment
statistic
Export
appointments to
iCalender file
V-CUBE
Meeting settings
Type
Important
Output specification
[config] display (view_hour:XX)
Important
[config] display (start_wday:XX)
Important
[config] display (show_endtime:XX)
Important
[config] personal_menu
Important
[config] forward_mail (forward:XX, email:XX)
Important
[imporot] personal_event [create] event
(eid:XX, event_title:XX)
Important
[export] personal_event
Important
[export] statistics (uid/oid:XX,
display_name:XX)
Important
[export_ical] personal_event
[export_ical] personal_month_event
Important
[config] netmeeting_forward_mail (email:'XX')
Type
Important
Important
Important
Important
Important
Output specification
[create] event (eid:XX, event_title:XX)
[modify] event (eid:XX, event_title:XX)
[delete] event (eid:XX, event_title:XX)
[fix] event (eid:XX, event_title:XX)
[create] follow (eid:XX, follow_id:XX)
Appointment log property
eid: Event ID
event_title: Appointment title
follow_id: Comments ID
Appointment log
Target
Appointment
Follow of
appointment
Operation
Add
Edit
Delete
Set
Add
1:
:is displayed other than “delete all appointments” screen on system setting.
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Appendix C Data Output Specifications
Facility log property
faid: Facility ID
fgid: Facility group ID
language_code: Language code1
facility_name: Facility name
facilitygroup: Facility group name
prev_facility_name: Previous facility name
next_facility_name: Next facility name
1
: is displayed "ja", "en" or "zh".
Facility log
Target
Facilities
Operation
Add a facility
Edit a facility
Delete facilities
Reorder facilities
Import facilities
from CSV
Type
Important
Important
Important
Important
Important
Output specification
[create] facility (f aid:XX, facility_name:XX)
[modify] facility (faid:XX, facility_name:XX)
[delete] facility (faid:XX, facility_name:XX)
[order] facility
[imporot] faciliy
[create] facility (faid:XX, facility_name:XX)
[modify] facility (faid:XX, facility_name:XX)
[create] facilitygroup (fgid:XX, facilitygroup:XX)
Export facilities to
CSV
Add localized
facility name
Edit localized
facility name
Important
[export] facility
Important
[create] facility_local (faid:'XX',
language_code:'XX', facility_name:'XX')
[modify] facility_local (faid:'XX',
language_code:'XX', prev_facility_name:'XX',
next_facility_name:'XX')
[delete] facility_local (faid:'XX',
language_code:'XX', facility_name:'XX')
[import] facility_local (faid:'XX',
language_code:'XX', facility_name:'XX')
[import] facility_local (faid:'XX',
language_code:'XX', prev_facility_name:'XX',
next_facility_name:'XX')
[delete] facility_local (faid:'XX',
language_code:'XX', facility_name:'XX')
Important
Delete localized
facility name
Import localized
facility names
Import localized
facility name : Edit
Important
Import localized
facility name :
delete
Export localized
facility name
Important
Important
Important
Important
[export] facility_local (faid:'XX',
languageCode:'XX', facility_name:'XX')
Facility group log property
fgid: Facility group ID
facilitygroup: Facility group name
language_code: Language code1
facilitygroup_name: Facility group name
prev_facilitygroup_name: Previous facility group name
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Appendix C Data Output Specifications
next_facilitygroup_name: Next facility group name
1
: is displayed “ja", "en", or "zh".
Facility group log
Target
facility groups
Operation
Add a facility
group
Edit a facility
group
Delete facility
groups
Reorder facility
groups
Reorder facilities
Import facility
groups from CSV
Export facility
groups from CSV
Add a localized
name
Edit a localized
name
Type
Important
Output specification
[create] facilitygroup (fgid:XX, facilitygroup:XX)
Important
[modify] facilitygroup (fgid:XX, facilitygroup:XX)
Important
[delete] facilitygroup (fgid:XX, facilitygroup:XX)
Important
[order] facilitygroup
Important
Important
[order] facilitygroup (fgid:XX, facilitygroup:XX)
[import] facility_group
Important
[export] facilitygroup
Important
Delete localized
names
Import localized
names for adding
Import localized
names for editing
Important
[create] facilitygroup_local (fgid:'XX',
language_code:'XX', facilitygroup_name:'XX')
[modify] facilitygroup_local (fgid:'XX',
language_code:'XX',
prev_facilitygroup_name:'XX',
next_facilitygroup_name:'XX')
[delete] facilitygroup_local (fgid:'XX',
language_code:'XX', facilitygroup_name:'XX')
[import] facilitygroup_local (fgid:'XX',
language_code:'XX', facilitygroup_name:'XX')
[import] facilitygroup_local (fgid:'XX',
language_code:'XX',
prev_facilitygroup_name:'XX',
next_facilitygroup_name:'XX')
[import_delete] facilitygroup_local (fgid:'XX',
language_code:'XX', facilitygroup_name:'XX')
Import localized
names for
deleting
Export localized
names
Important
Important
Important
Important
Important
[export] facilitygroup_local (fgid:'XX',
languageCode:'XX', facilitygroup_name:'XX')
Messages
System setting log property
search_text: Search text
start: Starting time stamp of search period
end: Completing time stamp of search period
item_list_[integer from 1]: Search key1
user_list_[integer from 1]: Target user ID
mid: Message ID
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Appendix C Data Output Specifications
creator_name: User name of sender
receiver_name_[ integer from 1]: User name of receiver
subject: Subject
data: Details
timestamp: Delete messages date
1
:is displayed "subject", "data", "sender", "addressee" or "follow".
System setting log
Target
Messages
Operation
Search
Type
General
View
General
Delete all
Important
Output specification
[inspection_search] message ([search_text:XX,]
start:XX, end:XX[, item_list_1:XX,...][,
user_list_1:XX,...])
[inspection_browse] message (mid:XX,
creator_name:XX, subject:XX[, data:XX],
receiver_name_1:XX,...)
[delete_all] message (timestamp:XX)
Folder log property
folder_id: Folder ID
folder_name: Folder name
parent_folder_id: Parent folder ID
list_index: Categories order in same hierarchy
Folder log
Target
Folders
Operation
Add
Type
Important
Edit
Move
Important
Important
Delete
Important
Output specification
[create] folder (folder_id:XX, folder_name:XX,
parent_folder_id:XX)
[modify] folder (folder_id:XX, folder_name:XX)
[move] folder (folder_id:XX, parent_folder_id:XX,
list_index:XX)
[delete] folder (folder_name:XX)
Message operation log property
mid: Message ID
fid: Comments ID
creator_name: User name of sender
receiver_name_[integer from 1]: User name of receiver
subject: Subject
data: Details
file_name_[integer from 1]: Attachment file name
folder_id: Folder ID
source_folder_id: Source folder ID
maintainer_name_[integer from 1]: User name of users who have rights to modify or delete messages.
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Appendix C Data Output Specifications
Message operation log
Target
Messages
Comment
Operation
Add
Type
Important
Edit
Important
Move
Important
Delete
Important
Delete all
Important
Comment
Important
Delete
Important
Output specification
[create] message (mid:XX, creator_name:XX,
subject:XX[, data:XX][, file_name_1:XX,...],
receiver_name_1:XX[,
maintainer_name_1:XX,...])
[modify] message (mid:XX, creator_name:XX,
subject:XX[, data:XX], receiver_name_1:XX[,
maintainer_name_1:XX,...])
[move] message (mid:XX, creator_name:XX,
folder_id:XX)
[delete] message (mid:XX, creator_name:XX,
source_folder_id:XX)
[delete] message (mid:XX, creator_name:XX,
subject:XX[, data:XX][, file_name_1:XX,...],
receiver_name_1:XX,...)
[create] follow (mid:XX, fid:XX, creator_name:XX,
subject:XX[, data:XX][, file_name_1:XX,...])
[delete] follow (mid:XX, fid:XX, creator_name:XX,
subject:XX[, data:XX][, file_name_1:XX,...])
Bulletin Board
System setting log property
enable_follow: Default setting of user right to comment1
enable_htmleditor: Allow the use of right text1
cid: Category ID
uid: User ID
gid: Organization ID
rid: Static role ID
dynamic_role: Dynamic role key 2
dynamic_role: Dynamic role key 3
auth: Authority 4
force_notify: Do not allow users to remove notifications. 5
target: Target object
1
:is displayed "TRUE"(allow) or "FALSE"(do not allow).
:is displayed "Everyone", "LoginUser" or "Administrators".
3
:is displayed "Everyone" or "LoginUser".
4
:is displayed "read", "write", "read/write", "write/follow" or "read/write/follow".
5
:is displayed “1”(do not allow) or “0” (allow).
6
:is displayed "user", "group", "role" or "dynamic_role".
2
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Appendix C Data Output Specifications
System setting log
Target
General
settings
Operational
administrators
User rights
Notification
settings
Operation
-Allow to post
comments by
default
-Allow the use of
rich text
-Allow the use of
anchor links
Add
Type
Important
Output specification
[config] common (enable_follow:'XX',
enable_htmleditor:'XX', enable_follow_link:'XX')
Important
Delete
Important
Delete all
Edit security
models
Add
Important
Important
[create] privilege (cid:XX,
uid/gid/rid/dynamic_role:XX)
[delete] privilege (cid:XX,
uid/gid/rid/dynamic_role:XX)
[delete_all] privilege (cid:XX, target:XX)
[modify] category (cid:XX, security_model:XX)
Edit
Important
Delete
Important
Delete all
Import from CSV
Important
Important
Export to CSV
Notifications
settings
Add
Important
Important
Delete
Important
Delete all
Important
Important
Important
[create] access (cid:XX, security_model:XX,
uid/gid/rid/dynamic_role:XX, auth:XX)
[modify] access (cid:XX, security_model:XX,
uid/gid/rid/dynamic_role:XX, auth:XX)
[delete] access (cid:XX, security_model:XX,
uid/gid/rid/dynamic_role:XX)
[delete_all] access (cid:XX, target:XX)
[import] access[import] access (cid:XX[,
uid/gid/rid:XX],
folder:XX,security_model:XX[,auth:XX])
[export] access
[modify] category (cid:XX, force_notify:XX)
[create] notify (cid:XX,
uid/gid/rid/dynamic_role:XX)
[delete] notify (cid:XX,
uid/gid/rid/dynamic_role:XX)
[delete_all] notify (cid:XX, target:XX)
Category log property
cid: Category ID
language_code: Language code1
name: Category name
prev_category_name: Previous category name
next_category_name: Next category name
foreign_key: Category key
parent:: Parent category ID
list_index: Categories order in same hierarchy
1
: is displayed "ja", "en" or "zh".
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Appendix C Data Output Specifications
Category log
Target
Categories
Operation
Add
Type
Important
Edit
Important
Move
Important
Delete
Import categories
information
Important
Important
Add a localized
name
Change localized
name
Important
Important
Delete localized
names
Import localized
names
Import localized
names for editing
Important
Import localized
names for
deleting
Export localized
names
Important
Important
Important
Important
Output specification
[create] category (cid:XX, name:XX,
foreign_key:XX,
parent:XX)
[modify] category (cid:XX, name:XX,
foreign_key:XX)
[move] category (cid:XX, parent:XX,
list_index:XX)
[delete] category (cid:XX)
[create] category (cid:XX, foreign_key:XX,
name:XX))
[modify] category (cid:XX, foreign_key:XX,
name:XX))
[create] category_local (cid:XX,
language_code:'XX', category_name:'XX')
[modify] category_local (cid:XX,
language_code:'XX', prev_category_name:'XX',
next_category_name:'XX')
[delete] category_local (cid:XX,
language_code:'XX', category_name:'XX')
[import] category_local (cid:XX,
language_code:'XX', category_name:'XX')
[import] category_local (cid:XX,
language_code:'XX', prev_category_name:'XX',
next_category_name:'XX')
[import_delete] category_local (cid:XX,
language_code:'XX', category_name:'XX')
[export] category_local (cid:XX,
language_code:'XX', category_name:'XX')
Topic log property
aid: Topic ID
subject: Subject
can_follow: Allow to post comments by default .1
start_timestamp: Starting time stamp of topic
end_timestamp: Completing time stamp of topic
version: Version of attachment file
name: Attachment name
1
:is displayed ”1”(allow) or “0”(do not allow).
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Topic log
Target
Topics
Drafts
Comments
Attachments
Operation
Add
Type
Important
Edit
Important
Move
Delete
View
Save
Edit
Delete
Comment
Delete
Attachment
Delete
attachments
Save
Delete
Download
Important
Important
General
Important
Important
Important
Important
Important
Important
Important
Important
Important
General
Output specification
[create] article (aid:XX, subject:XX, can_follow:XX
[, start_timestamp:XX, end_timestamp:XX])
[modify] article (aid:XX, subject:XX,
can_follow:XX
[, start_timestamp:XX, end_timestamp:XX])
[move] article (aid:XX)
[delete] article (aid:XX, subject:X)
[browse] article (aid:XX, uid:XX)
[create] draft (aid:XX)
[modify] draft (aid:XX) [modify] draft (aid:XX)
[delete] draft (aid:XX)
[create] follow (aid:XX, follow_id:XX)
[delete] follow (aid:XX, follow_id:XX)
[create] file (aid:XX, follow_id:XX, fid:XX)
[delete] file (aid:XX, follow_id:XX, fid:XX)
[create] file (aid:XX, fid:XX)
[delete] file (aid:XX, fid:XX)
[download] file (uid:XX, fid:XX, version:XX,
name:XX)
Cabinet
Folder log property
hid: Folder ID
fid: File ID
uid: User ID
oid: Organization ID
rid: Role ID
src_hid: Previous folder ID
dst_hid: Next folder ID
language_code or languageCode: Language code 1
folder: Folder title
prev_folder_name: Previous folder name
next_folder_name: Next folder name
operation: Operational details 2
security_model: Security model 3
auth: Authority 4
1
:is displayed "ja", "en" or "zh".
:is displayed "create" or "update".
3
:is displayed "revoke" or "grant".
4
:is displayed "read", "write" or "read/write".
2
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Appendix C Data Output Specifications
Folder log
Target
Folders
User rights
Operation
Add
Edit
Reorder
Move
Type
Important
Important
Important
Important
Delete
Import from CSV
Important
Important
Export to CSV
Add a localized
name
Change localized
name
Delete localized
names
Import localized
names
Import localized
names for editing
Import localized
names for
deleting
Export localized
names
Add
Important
Important
Delete
Important
Modify
Important
Delete all
Edit security
models
Import from CSV
Important
Important
Export to CSV
Important
Important
Important
Important
Important
Important
Important
Important
Important
Output specification
[create] folder (hid:XX, folder:XX)
[modify] folder (hid:XX, folder:XX)
[order] folder (hid:XX, folder:XX)
[move] folder (hid:XX, src_hid:XX, dst_hid:XX,
folder:XX)
[delete] folder (hid:XX, folder:XX)
[import] folder
[import] folder (hid:XX, folder:XX, operation:XX)
[export] folder
[create] folder_local (hid:XX, language_code:'XX',
folder_name:'XX')
[modify] folder_local (hid:XX, language_code:'XX',
prev_folder_name:'XX', next_folder_name:'XX')
[delete] folder_local (hid:XX, language_code:'XX',
folder_name:'XX')
[import] folder_local (hid:XX, language_code:'XX',
folder_name:'XX')
[import] folder_local (hid:XX, language_code:'XX',
prev_folder_name:'XX', next_folder_name:'XX')
[import_delete] folder_local (hid:XX,
language_code:'XX', folder_name:'XX')
[export] folder_local (hid:XX, languageCode:'XX',
folder_name:'XX')
[create] access (hid:XX[, uid/oid/rid:XX],
folder:XX, security_model:XX, auth:XX)
[delete] access (hid:XX[, uid/oid/rid:XX],
folder:XX, security_model:XX)
[modify] access (hid:XX[, uid/oid/rid:XX],
folder:XX, security_model:XX, auth:XX)
[delete_all] access (hid:XX, folder:XX)
[modify] access (hid:XX, folder:XX,
security_model:XX)
[import] access
[import] access (hid:XX[, uid/oid/rid:XX],
folder:XX, security_model:XX[,auth:XX])
[export] access
File log property
hid: Folder ID or folder id belonging to trash
fid: File ID
src_hid: Pervious folder ID, or "garbage"(trash)
dst_hid: Next folder ID, or "garbage"(trash)
file_name: File name
title: File title
version: Version
version_setting: Version management setting 1
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compress: Compressed file 2
1
:”0” indicates to set no version limit, ”-1” indicates unlimited, or set the number of version limit other than
“0” or “1”.
2
:is displayed always “1”.
File log
Target
Files
Operation
Download
Type
General
Download
multiple files
Add
General
Update
Important
Edit file
information
Move
Important
Important
Delete
Important
Restore a file
Important
Important
Output specification
[download] file (hid:XX, fid:XX, file_name:XX,
title:XX, version:XX)
[download] file (hid:XX, fid:XX, file_name:XX,
title:XX, version:XX, compress:1)
[create] file (hid:XX, fid:XX, file_name:XX,
title:XX, version_setting:XX)
[update] file (hid:XX, fid:XX, file_name:XX,
title:XX, version:XX)
[modify] file_information (hid:XX, fid:XX,
file_name:XX, title:XX, version_setting:XX)
[move] file (fid:XX, src_hid:XX, dst_hid:XX,
file_name:XX, title:XX)
[delete] file (hid:XX, fid:XX, file_name:XX,
title:XX)
[restore] file (hid:XX, fid:XX, file_name:XX,
title:XX, version:XX)
Memo
System setting log property
filesize_limit: Maximum total file size
enable_htmleditor: Allow the use of rich text.
1
:-1 indicates unlimited or set the byte number for limit other than “-1”.
:is displayed “0” or “1”.
2
System setting log
Target
General
setting
Operation
Add
Type
Important
Output specification
[config] common (filesize_limit:XX,
enable_htmleditor:XX)
Folder log property
did: Folder ID
folder: Folder title
pdid: Parent folder ID
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Appendix C Data Output Specifications
Folder log
Target
Folders
Operation
Add
Edit
Delete
Type
Important
Important
Important
Output specification
[create] folder (did:XX, folder:XX, pdid:XX)
[modify] folder (did:XX, folder:XX, pdid:XX)
[delete] folder (did:XX, folder:XX, pdid:XX)
Type
Important
Important
Important
Output specification
[create] memo (iid:XX, title:XX, did:XX)
[modify] memo (iid:XX, title:XX, did:XX)
[delete] memo (iid:XX, title:XX, did:XX)
Memo log property
iid: Memo ID
did: Folder ID
title: Memo title
Memo log
Target
Memo
Operation
Add
Edit
Delete
File log property
did: Folder ID1
fid: File ID
file_name: File name
title: File title
version: Version
version_setting: Version limit setting2
1
:”0” indicates update list.
:”0” indicates no version limit, “-1” indicates unlimited or set the number of version other than “0” or “-1”.
2
File log
Target
files
396
Operation
Add
Type
Important
update
Important
Edit file
information
Delete
Restore file
Important
Important
Important
Output specification
[create] file (did:XX, fid:XX, file_name:XX, title:XX,
version_setting:XX)
[update] file (did:XX, fid:XX, file_name:XX, title:XX,
version:XX)
[modify] file_information (did:XX, fid:XX,
file_name:XX, title:XX, version_setting:XX)
[delete] file (did:XX, fid:XX, file_name:XX, title:XX)
[restore] file (did:XX, fid:XX, file_name:XX, title:XX,
version:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Phone Messages
System setting log property
sso: Single sign on ID
object_user: Access target user ID
object_group: Access target organization ID
object_role: Access target role ID
access_user: Access user ID
access_group: Access organization ID
access_static_role: Access static ID
access_dynamic_role: Access dynamic role key1
auth: Authority2
1
:is displayed "Everyone", "LoginUser", or "Administrators".
:is displayed "add", "browse" or "add/browse".
2
System setting log
Target
General
settings
User rights
Operation
Single sign on
setting
Add
Type
Important
Output specification
[config] common (sso:XX)
Important
Edit
Important
Delete
Important
Delete all
Important
Edit security
models
Important
Import from CSV
Export to CSV
Important
Important
[create] access
(object_user/object_group/object_role:XX,
access_user/access_group/access_static_role/ac
cess_dynamic_role:XX, auth:XX)
[modify] access
(object_user/object_group/object_role:XX,
access_user/access_group/access_static_role/ac
cess_dynamic_role:XX, auth:XX)
[delete] access
(object_user/object_group/object_role:XX,
access_user/access_group/access_static_role/ac
cess_dynamic_role:XX)
[delete_all] access
(object_user/object_group/object_role:XX)
[modify] access
(object_user/object_group/object_role:XX,
security_model:XX)
[import] access
[export] access
Personal setting log property
forward_email: Notification kinds 1
email_address: E-mail address in the case of the value of forward_email is "user_established"
1
:is displayed "off", "user_info" or "user_established".
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Appendix C Data Output Specifications
Personal setting log
Target
E-mail
forwarding
settings
Operation
Set
Type
Important
Output specification
[config] forward_mail (forward_email:XX
[, email_address:XX])
Phone Messages operation log property
mid: Memo ID
client_name: Caller
matter: Message type
telephone_number: Phone number
message: Message
sender: Sender ID
receiver: Receiver ID
send_time: Time stamp of sending
confirm_time: Time stamp of confirming
Phone Messages operation log
Target
Phone
Messages
Operation
Add
Type
Important
Delete
Confirm
Important
Important
E-mail forwarding
Warning
Output specification
[create] phone_message (mid:XX, client_name:XX,
matter:XX[, telephone_number:XX], message:XX,
sender:XX, receiver:XX, send_time:XX)
[delete] phone_message (mid:XX)
[modify] phone_message (mid:XX,
confirm_time:XX)
Could not forward the phone message.
Timesheet
System setting log property
auto_punchout: Auto punch out time 1
offset_day: Tally start day 2
offset_month: Numerical month offset 3
absence_max: Number of additional in and outs 2
change_of_day: Auto date advance time 4
user_modify: Allow users to update records. 1
1
:is displayed “0” or “1”.
:is displayed number.
3
:is displayed adding number of tally start day.
4
:is displayed time, the date will automatically advance to the next day.
2
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Appendix C Data Output Specifications
System setting log
Target
General
settings
Operation
Auto punch time
setting
Tally start day
Numerical month
offset
Number of
additional in and
outs
auto date
advance time
allow users to
update records
Type
Important
Output specification
[config] common (auto_punchout:XX)
Important
Important
[config] common (offset_day:XX)
[config] common (offset_month:XX)
Important
[config] common (absence_max:XX)
Important
[config] common (change_of_day:XX)
Important
[config] common (user_modify:XX)
Timesheet log property
uid: User ID
id: Record ID
date: Date 1
in_src: Pervious start time of work
out_src: Previous end time of work
absence_out_src_[ integral from 1]: Previous out time from office
absence_in_src_[ integral from 1]: Previous in time to office
in_dst: Next start time of work
out_dst: Next end time of work
absence_out_dst_[integral from 1]: Next out time from office
absence_in_dst_[integral from 1]: Next in time to office
1
:is displayed format as ”YY/MM/DD”.
Timesheet data log
Target
Data
Operation
Edit hours
Type
Important
Output specification
[modify] record (uid:XX, id:XX, date:XX [, in_src: XX,
out_src: XX [, absence_out_src_1: XX,
absence_in_src_1: XX [, ...]]], in_dst: XX, out_dst:
XX [, absence_out_dst_1: XX, absence_in_dst_1:
XX [, ...]] )"
ToDo
ToDo operation log property
tid: ToDo ID
cid: Category ID
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Appendix C Data Output Specifications
title: ToDo name
ToDo operation log
Target
ToDo
Operation
Add
Edit
Delete
Complete
Type
Important
Important
Important
Important
Output specification
[create] todo (tid:XX, cid:XX, title:XX)
[modify] todo (tid:XX, cid:XX, title:XX)
[delete] todo (tid:XX)
[finish] todo (tid:XX)
Type
Important
Important
Output specification
[create] category (cid:XX, title:XX)
[delete] category (cid:XX)
Category log property
cid: Category ID
title: Category name
Category log
Target
Categories
Operation
Add
Delete
Address Book
System setting log property
bid: Book ID
language_code: Language code 1
display_name: Book name
sharedbook_name: Localized name
prev_sharedbook_name: Previous localized book name
next_sharedbook_name: Next localized book name
type: Book type
id: Record ID
list_index: Number of descending order
iid: Item ID
uid: User ID
gid: Organization ID
rid: Static role ID
dynamic_role: Dynamic role key 2
sso: Single sign on ID
value: Setting value、use: use item 3
necessary: Required item 3
not_modify: Forbid users from editing 3
display: List view 3
authorities: Authority 4
security_model: Security model 5
auth: User right 6
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1:is displayed "ja", "en" or "zh".
2:is displayed "Everyone", "LoginUser" or "Administrators".
3:is displayed “0” or “1”.
4:is displayed "private_address" or "shared_address".
5:is displayed "grant" or "revoke".
6:is displayed "browse", "editing" or "browse/editing".
System setting log
Target
Shared
address
books
Personal
address
books
Shared
address
books
Permission
settings
Operation
Add
Type
Important
Edit
Important
Reorder
Important
Delete
Add a localized
name
Change localized
name
Important
Important
Delete localized
names
Edit built in item
Important
Add a custom
item
Important
Edit custom items
Important
Reorder custom
items
Delete custom
items
Edit built in item
Important
Add custom item
Important
Edit custom item
Important
Reorder custom
items
Delete custom
items
Add
Important
Cybozu Garoon Administrator Guide
Important
Important
Important
Important
Important
Important
Output specification
[create] shared_address_book (bid:XX,
display_name:XX, type:XX, id:XX)
[modify] shared_address_book (bid:XX,
display_name:XX, id:XX)
[order] shared_address_book (bid:XX,
list_index:XX)
[delete] shared_address_book (bid:XX)
[create] sharedbook_local (bid:'XX',
language_code:'XX', sharedbook_name:'XX')
[modify] sharedbook_local (bid:'XX',
language_code:'XX', prev_sharedbook_name:'XX',
next_sharedbook_name:'XX')
[delete] sharedbook_local (bid:'XX',
language_code:'XX', sharedbook_name:'XX')
[config] private_address_card_item (iid:XX, use:XX,
necessary:XX, not_modify:XX, display:XX, sso:XX)
[create] private_address_card_item (iid:XX, id:XX,
type:XX, use:XX, necessary:XX, not_modify:XX,
display:XX, sso:XX)
[modify] private_address_card_item (iid:XX, use:XX,
necessary:XX, not_modify:XX, display:XX, sso:XX,
display_name:XX, id:XX)
[order] private_address_card_item (iid:XX,
list_index:XX)
[delete] private_address_card_item (iid:XX)
[config] shared_address_card_item (bid:XX, iid:XX,
use:XX, necessary:XX, not_modify:XX, display:XX,
sso:XX)
[create] shared_address_card_item (bid:XX, iid:XX,
display_name:XX, id:XX, type:XX, use:XX,
necessary:XX, not_modify:XX, display:XX, sso:XX)
[modify] shared_address_card_item (bid:XX, iid:XX,
use:XX, necessary:XX, not_modify:XX, display:XX,
sso:XX, display_name:XX, id:XX)
[order] shared_address_card_item (bid:XX, iid:XX,
list_index:XX)
[delete] shared_address_card_item (bid:XX, iid:XX)
[create] availability (uid/gid/rid/dynamic_role:XX,
authorities:XX)
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Appendix C Data Output Specifications
Target
Operational
administrators
User rights
Import
address data
Export
address data
Export user
rights data
Import user
rights data
Operation
Delete
Delete all
Edit security
model
Add
Type
Important
Important
Important
Output specification
[delete] availability (uid/gid/rid/dynamic_role:XX)
[delete_all] availability
[config] availability (security_model:XX)
Important
Delete
Important
Delete all
Add
Important
Important
Edit
Important
Delete
Important
Delete all
Edit security
model
Import from CSV
file
Export to CSV file
Important
Important
[create] privilege (bid:XX,
uid/gid/rid/dynamic_role:XX)
[delete] privilege (bid:XX,
uid/gid/rid/dynamic_role:XX)
[delete_all] privilege (bid:XX)
[create] access (bid:XX,
uid/gid/rid/dynamic_role:XX, auth:XX)
[modify] access (bid:XX,
uid/gid/rid/dynamic_role:XX, auth:XX)
[delete] access (bid:XX,
uid/gid/rid/dynamic_role:XX)
[delete_all] access (bid:XX)
[modify] access (bid:XX, security_model:XX)
Important
[import] shared_address_book (bid:XX)
Important
[export] shared_address_book (bid:XX)
Export to CSV file
Important
[export] shared_address_book_access (bid:XX)
Edit user right
Important
Add user right
Important
[import] shared_address_book (bid:XX) [modify]
access (bid:XX, uid/gid/rid/dynamic_role:XX,
auth:XX)
[import] shared_address_book (bid:XX) [create]
access (bid:XX, uid/gid/rid/dynamic_role:XX,
auth:XX)
Personal setting log property
bid: Book ID
value: Setting value
usergroups: Organization membership 1
sort_key: Pronunciation1
url: URL 1
primary_group: Priority organization 1
attendee: Presence information 1
email_address: E-mail 1
description: Memo 1
post: Position 1
telephone_number: Contact 1
image: Image file 1
personal_name: Personal name 1
company_name: Company name 1
section_name: Department name 1
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personal_telephone_number: Personal telephone number 1
personal_sort_key: Personal name pronunciation 1
company_sort_key: Company name pronunciation 1
zip_code: Post code 1
physical_address: Address 1
map: Map 1
route: Route 1
company_telephone_number: Company telephone number 1
facsimile_number: Company facsimile number 1
post_name: Position name 1
1
:is displayed “0” or “1”.
Personal setting log
Target
Visible items
settings
Import
address data
Export
address data
Operation
User list
Type
Important
Shared address
Important
Personal address
Important
Import from CSV
Important
Output specification
[config] userlist_card_item (attendee:XX,
description:XX, email_address:XX, image:XX,
post:XX, primary_group:XX, sort_key:XX,
telephone_number:XX, url:XX, usergroups:XX)
[config] shared_address_card_item (bid:XX,
company_name:XX, company_sort_key:XX,
company_telephone_number:XX, description:XX,
email_address:XX, facsimile_number:XX,
image:XX, map:XX, personal_name:XX,
personal_sort_key:XX,
personal_telephone_number:XX,
physical_address:XX, post_name:XX, route:XX,
section_name:XX, url:XX, zip_code:XX)
[config] private_address_card_item
(company_name:XX, company_sort_key:XX,
company_telephone_number:XX, description:XX,
email_address:XX, facsimile_number:XX,
image:XX, map:XX, personal_name:XX,
personal_sort_key:XX,
personal_telephone_number:XX,
physical_address:XX, post_name:XX, route:XX,
section_name:XX, url:XX, zip_code:XX)
[import] private_address_book
Export to CSV
Important
[export] private_address_book
Shared address book log property
cid: Data ID
bid: Book ID
display_name: Book name
type: Book type
id: Record ID
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Appendix C Data Output Specifications
Shared address book log
Target
Shared
address
books
Operation
Add
Type
Important
Edit
Important
Delete
Important
Output specification
[create] shared_address_card (cid:XX, bid:XX,
subject:XX[, given_name:XX][, family_name:XX]
[, given_sort_key:XX][, family_sort_key:XX]
[, company_name:XX][, company_sort_key:XX]
[, section_name:XX][, zip_code:XX]
[,physical_address:XX][, map:XX][, route:XX]
[, route_time:XX][, route_fare:XX]
[, company_telephone_number:XX][,
facsimile_number:XX]
[, url:XX][, post_name:XX]
[, personal_telephone_number:XX][, email_address:XX]
[,image:XX][, description])
[modify] shared_address_card (cid:XX, bid:XX,
subject:XX[, given_name:XX][, family_name:XX]
[,given_sort_key:XX][, family_sort_key:XX]
[,company_name:XX][, company_sort_key:XX]
[,section_name:XX][, zip_code:XX][,physical_address:XX]
[, map:XX][, route:XX][,route_time:XX][, route_fare:XX]
[,company_telephone_number:XX][,facsimile_number:XX]
[, url:XX][, post_name:XX]
[,personal_telephone_number:XX][, email_address:XX]
[,image:XX][, description])
[delete] shared_address_card (bid:XX, cid:XX)
Personal setting Address Book log property
cid: Data ID
uid: User ID
subject: Subject
given_name: First name
family_name: Last name
given_sort_key: First name pronunciation
family_sort_key: Last name pronunciation
company_name: Company name
company_sort_key: Company name pronunciation
section_name: Department name
zip_code: Post code
physical_address: Address
map: Map
route: Route
route_time: Route time
route_fare: Route fare
company_telephone_number: Company telephone number
facsimile_number: Company FAX number
url: URL
post_name: Position name
404
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
personal_telephone_number: Personal phone number
email_address: E-mail
image: Image file
description: Memo
Personal address book log
Target
Personal
address
books
Operation
Add
Type
Important
Edit
Important
Delete
Important
Output specification
[create] private_address_card (cid:XX, uid:XX,
subject:XX[, given_name:XX][, family_name:XX]
[,given_sort_key:XX][, family_sort_key:XX]
[,company_name:XX][, company_sort_key:XX]
[,section_name:XX][, zip_code:XX][,physical_address:XX]
[, map:XX][, route:XX][,route_time:XX][, route_fare:XX]
[,company_telephone_number:XX][,facsimile_number:XX]
[, url:XX,
post_name:XX][,personal_telephone_number:XX]
[, email_address:XX][,image:XX][, description:XX])
[modify] private_address_card (cid:XX, uid:XX,
subject:XX[, given_name:XX][, family_name:XX]
[,given_sort_key:XX][, family_sort_key:XX]
[,company_name:XX][, company_sort_key:XX]
[,section_name:XX][, zip_code:XX][,physical_address:XX]
[, map:XX, route:XX][,route_time:XX][, route_fare:XX]
[,company_telephone_number:XX][,facsimile_number:XX]
[, url:XX,
post_name:XX][,personal_telephone_number:XX]
[, email_address:XX][,image:XX][, description:XX])
[delete] private_address_card (cid:XX)
E-mail
System setting log property
General settings
disable_mail: Stop sending and receiving e-mail 1
auto_receive_period: Receive e-mail at specific time(hours)
auto_receive_time_[integral from 1]: Receive e-mail at specific time 刻 2
Mail server settings
foreign_key: Mail server code
name: Mail
smtp: Outgoing mail server name(SMTP)
smtp_ssl: Set the use of SSL for outgoing mail server. 1
pop_before_smtp: Set or do not set authenticate before sending e-mail. 1
pbsmtp_wait_sec: Waiting time(second) before sending of POP before SMTP
smtp_timeout_sec: Time-out period(second)
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Appendix C Data Output Specifications
retrieve_protocol: Receive protocol 3
retrieve: Incoming mail server name
retrieve_port: Incoming port number
retrieve_ssl: Set the use of SSL for incoming mail serve. 1
retrieve_auth: POP3 authentic method 4
retrieve_timeout_sec: Time-out period(second)
User account
account_id: Account ID
account_code: User account code
account_name: User account name
mail_server: Mail server
email: Email address
retrieve_account:: Account name
retrieve_save: Leave E-mail on incoming mail server. 5
smtp_account: Outgoing mail account
disabled: Deactivate user account. 1
E-mail quotas
user_limit: 1 maximum E-mail quota per user 6
retrieve_limit: Incoming E-mail maximum size 6
send_limit: Outgoing E-mail maximum size 6
User editable e-mail settings
deny_modify_account: Do not allow to modify E-mail account.1
deny_leave: Leave E-mail on incoming mail server. 1
deny_all_receive: Check for new E-mail. 1
deny_check_mails: Receive account's E-mail at once.1
deny_use_confirm: HTML E-mail creation 1
deny_use_status: Use read receipts. 1
deny_use_history: Manage e-mail by status. 1
deny_use_html_pict: Has e-mail log 1
Per-user mailbox quotas
uid: Set user ID
user_limit: Maximum size of per-user mailbox quotas6
retrieve_limit: Incoming E-mail maximum size 6
send_limit: Outgoing E-mail maximum size 6
1
:is displayed ”0” or “1”.
:is displayed format as ”HHMM”.
3
:is displayed "POP3" or "IMAP4".
4
:is displayed "APOP" or "USER".
5
:is displayed "LEAVE" or "DELETE".
6
:”-1” indicates unlimited setting.
2
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Appendix C Data Output Specifications
System setting log
Target
General
settings
Operation
Setting
Type
Important
Mail server
settings
Add
Important
Edit
Important
Delete
Important
Add
Important
Edit
Important
Delete
Important
Set
Important
User
accounts
E-mail
quotas
Cybozu Garoon Administrator Guide
Output specification
[config] general (disable_mail:XX,
check_mail_on_login:XX
[,
auto_receive_period:XX][,auto_receive_time_1:X
X,...])
[create] server (server_id:XX, foreign_key:XX,
name:XX, smtp:XX, smtp_port:XX, smtp_ssl:XX,
smtp_auth:XX[, pop_before_smtp:XX,
pbsmtp_wait_sec:XX], smtp_timeout_sec:XX,
retrieve_protocol:XX, retrieve:XX,
retrieve_port:XX, retrieve_ssl:XX[,
retrieve_auth:XX], retrieve_timeout_sec:XX)
[modify] server (server_id:XX,
foreign_key:XX,name:XX, smtp:XX,
smtp_port:XX, smtp_ssl:XX,
smtp_auth:XX[, pop_before_smtp:XX,
pbsmtp_wait_sec:XX], smtp_timeout_sec:XX,
retrieve_protocol:XX, retrieve:XX,
retrieve_port:XX, retrieve_ssl:XX[,
retrieve_auth:XX], retrieve_timeout_sec:XX)
[delete] server (server_id:XX,
foreign_key:XX,name:XX, smtp:XX,
smtp_port:XX, smtp_ssl:XX,
smtp_auth:XX[, pop_before_smtp:XX,
pbsmtp_wait_sec:XX], smtp_timeout_sec:XX,
retrieve_protocol:XX, retrieve:XX,
retrieve_port:XX, retrieve_ssl:XX[,
retrieve_auth:XX], retrieve_timeout_sec:XX)
[create] account (account_id:XX,
account_code:XX[,account_name:XX],
mail_server:XX, email:XX,retrieve_account:XX,
retrieve_save:XX[,smtp_account:XX],
disabled:XX)
[modify] account (account_id:XX,
account_code:XX[,account_name:XX],
mail_server:XX, email:XX,retrieve_account:XX,
retrieve_save:XX[,smtp_account:XX],
disabled:XX)
[delete] account (account_id:XX,
account_code:XX[,account_name:XX][,
mail_server:XX], email:XX,retrieve_account:XX,
retrieve_save:XX[,smtp_account:XX],
disabled:XX)
[config] mail_limit (user_limit:XX, retrieve_limit:XX,
send_limit:XX)
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Appendix C Data Output Specifications
Target
User-editable
e-mail
settings
Import from
CSV
Export to
CSV
Per-user
mailbox
quotas
Operation
Set
Import mail
servers
Import user
accounts
Export mail
servers
Export user
accounts
Set
Type
Important
Important
Output specification
[config] user_access (deny_modify_account:XX,
deny_leave:XX, deny_all_receive:XX,
deny_check_mails:XX, deny_send_html_mail:XX,
deny_use_confirm:XX, deny_use_status:XX,
deny_use_history:XX, deny_use_html_pict:XX)
[import] server (server_id:XX, foreign_key:XX)
Important
[import] account (account_id:XX)
Important
[export] server (server_id:XX, foreign_key:XX)
Important
[export] account (account_id:XX)
Important
[config] user_mail_limit (uid:XX, user_limit:XX,
retrieve_limit:XX, send_limit:XX)
Personal setting log property
account_id: Account ID
account_code: User account code
account_name: User account name
mail_server: Mail server
email: Email address
retrieve_account:: Account name
retrieve_save: Leave E-mail on incoming mail server. 1
smtp_account: Outgoing mail account
disabled: Inactive 2
use_for_sending: Show “Request read receipt” button on the "Compose E-mail" screen. 2
response: Response to read receip3
no_response_bcc: Only when I am included in To or Cc2
account: E-mail account
folder: Folder name
year: Year
month: Month
day: Day
1
: is displayed "LEAVE" or "DELETE".
: is displayed “0” or “1”.
3:
is displayed "ignore", "manual" or "auto".
4
: is displayed all E-mail account, or selected E-mail account.
2
Personal setting log
Target
E-mail
accounts
408
Operation
Edit
Type
Important
Output specification
[modify] account (account_id:XX,
account_code:XX[,account_name:XX],
mail_server:XX, email:XX, retrieve_account:XX,
retrieve_save:XX[,smtp_account:XX], disabled:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Read
Import from
CSV
Export to
CSV file
E-mail
Set
Operation
Type
Important
Import data
Important
Output specification
[config] confirm (use_for_sending:XX,
response:XX[,no_response_bcc:XX])
[import] mail (account:XX, folder:XX)
Export data
Important
[export] mail (account:XX, folder:XX)
Delete all
Important
[delete_all] mail (account:XX, year:XX, month:XX,
day:XX)
Folder log property
account_id: Account ID
folder_id: Folder ID
folder_name: Foldername
parent_folder_id: Parent folder ID
memo: Memo
list_index: Category order of same hierarchy
mail_account: E-mail account
Folder log
Target
folders
Operation
Add
Type
Important
Edit
Important
Move
Important
Delete
Important
Output specification
[create] folder (account_id:XX, folder_id:XX,
folder_name:XX, parent_folder_id:XX[, memo:XX])
[modify] folder (account_id:XX, folder_id:XX,
folder_name:XX, parent_folder_id:XX[, memo:XX])
[move] folder (account_id:XX, folder_id:XX,
folder_name:XX, parent_folder_id:XX,
list_index:XX)
[delete] folder (account_id:XX, folder_id:XX,
folder_name:XX)
E-mail operation log property
mid: E-mail ID
account_id: E-mail account ID
to: Recipient
from: Sender
subject: Subject
data: Details
file_name_[integer from 1]: Attachment name
folder_id: Folder ID
source_folder_id: Source folder ID
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Appendix C Data Output Specifications
E-mail operation log
Target
E-mail
Operation
Send
Type
Important
Receive
Important
Move
Important
Delete
Important
Output specification
[send] mail (mid:XX[, subject:XX][,
data:XX][,filename_1:XX]
[, to:XX][, cc:XX][, bcc:XX])
[receive] mail (mid:XX[, subject:XX],
from:XX[,data:XX]
[, filename_1:XX])
[move] mail (mid:XX, account_id:XX, folder_id:XX,
source_folder_id)
[delete] mail (mid:XX, account_id:XX[,
subject:XX][,to:XX])
Cybozu Online Service
System setting log property
use_product_id: Send ID for each cybozu.net site1
sid: Service ID
name: Service name
activate: Enabled1
1
: is displayed “0” or “1”.
System setting log
Target
General
settings
Service list
Receive
event data
Operation
Set
Type
Important
Output specification
[config] common (use_product_id:XX)
Select service
Receive
Important
Important
[config] service (sid:XX, name:XX, activate:XX)
[download] event_data (sid:XX, name:XX)
Type
Warning
Warning
Output specification
parse_error (sid:XX, name:XX, cache_file:XX)
connection_error (sid:XX, name:XX, url:XX)
Error log property
sid: Service ID
name: Service name
cache_file: Cached file path
url: Received URL
Error log
Target
Errors
410
Operation
Event data path
Receive event
data
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
RSS Reader
System setting log property
timeout: Time-out period
cache_preservation: Save the cache.
cache_interval: Refresh the cache.
use_personal: Allow users to change site setting in personal settings.
use_shared: Show shared site mandatorily
uid: User ID
cid: Channel ID
aid: Article ID
url: Site URL
memo: Memo
cybozu_information: Receive notices from Cybozu.
System setting log
Target
General
settings
Operation
Edit
Type
Important
Shared sites
Receive articles
Add a site
General
Important
Modify a site
Important
Delete a site
Delete all sites
Import sites from
CSV
Export sites to
CSV
Settings for
receiving
Important
Important
Important
Output specification
[config] system_rss (timeout/cache_preservation/
cache_interval/use_personal/use_shared:XX,
uid:XX)
[create] system_rss (cid:XX, aid:XX, url:XX)
[create] system_rss (cid:XX, url:XX[,
memo:XX],uid:XX)
[modify] system_rss (cid:XX, url:XX[,
memo:XX],uid:XX)
[delete] system_rss (cid:XX, url:XX, uid:XX)
[delete_all] system_rss (uid:XX)
[import] system_rss (uid:XX)
Important
[export] system_rss (uid:XX)
Important
[config] system_cybozu_information
(cybozu_information:XX, uid:XX)
Notices from
Cybozu
Personal setting log property
timeout: Time-out period
cache_preservation: Save the cache.
cache_interval: Refresh the cache.
use_personal: Allow users to change site setting in personal settings.
use_shared: Show shared site mandatorily
uid: User ID
cid: Channel ID
aid: Article ID
url: Site URL
memo: Memo
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Appendix C Data Output Specifications
Personal setting log
Target
General
settings
Operation
Change
Type
Important
Sites
Receive an article
Add a site
General
Important
Change a site
Important
Delete a site
Important
Output specification
[config] personal_rss (timeout/cache_preservation/
cache_interval/use_personal/use_shared:XX,
uid:XX)
[create] personal_rss (cid:XX, aid:XX, url:XX)
[create] personal_rss (cid:XX, url:XX[, memo:XX],
uid:XX)
[modify] personal_rss (cid:XX, url:XX[, memo:XX],
uid:XX)
[delete] personal_rss (cid:XX, url:XX, uid:XX)
Error log property
cid: Channel ID
error: Error details
url: Site URL
cache: Cache
uid: User ID
status: HTTP status code
Error log
Target
Site
Operation
Parse error
Type
Warning
Connection error
Warning
Output specification
rss_parse_error (cid:XX, error:XX, url:XX,
cache:XXX, uid:XX)
rss_http_error (cid:XX, status:XX, url:XX,
cache:XXX, uid:XX)
Presence indicators
System setting log property
uid: User ID
oid: Organization ID
rid: Role ID
auto_set_presence: Set automatically set status to “At desk” after login. 1
auto_set_absence: Set automatically set status to “Absence” after logout. 1
personal_proxy_setting: Allow users to set proxies. 1
value: Value
agent_uid/oid: Proxies user ID or organization ID
1
:is displayed "ON” or ”OFF".
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Appendix C Data Output Specifications
System setting log
Target
General
settings
Edit status
menu
Proxy
settings
Operation
Automatically set
status
Allow users to set
proxies
Setting
Type
Important
Important
Output specification
common(auto_set_presence:XX,
auto_set_absence:XX
[config] common (personal_proxy_setting:XX)
Important
[config] system_presence[(value:XX, XX ...)]
Add
Important
Delete selected
item
Delete all
CSV Import
proxies from CSV
CSV Export
proxies to CSV
Important
Important
Important
[add] agent_modify(uid/oid:XX[,agent_uid:XX]
[,agent_oid:XX])
[delete] agent_modify(uid/oid:XX [,agent_uid:XX]
[,agent_oid:XX])
[delete_all] agent_modify(uid/oid:XX)
[import]agent_modify
Important
[export]agent_modify
Personal setting log property
value: Value
uid: User ID
agent_uid: Proxy user ID
agent_oid: Proxy user’s organization ID
Personal setting log
Target
Status
Proxy
Operation
Set
Add
Type
Important
Important
Output specification
[config] personal_presence[(value:XX, XX ...)]
[add] agent_modify (uid:XX [, agent_uid:XX,...]
[,agent_oid:XX,...' ])
Presence indicators log property
mid: Proxy ID
uid: User ID
info: Presence information, memo
Presence indicators log
Target
Status
Operation
Change
Cybozu Garoon Administrator Guide
Type
Important
Output specification
[modify] presence information (mid:XX, uid:XX,
info:XX)
413
Appendix C Data Output Specifications
Favorite
System setting log property
star_limit: value
System setting log
Target
General
settings
Operation
Add a maximum
number of
favorites
Type
Important
Output specification
[config] common (star_limit:XX)
Notifications
System setting log property
aid: External notifications ID
code: External notifications code
name: External notifications name
receive: Receiving unregistered external notifications 1
timestamp: The date of deleting
excec_user: User ID of user who is changing notification filter
target_user: User ID of user that notification filter has been changed 2
filter_category: Setting of notification filter
module_id: Application ID
action_id: Pperation3
flag: Receive notifications by each operation. 4
1
: is displayed "true" or "false"
: is displayed “NULL”
3
: is displayed "create", "update", or "delete"
4
: is displayed “1” or “0”.
2
System setting log
Target
Notification
filters
Managing
unregistered
external
notifications
Delete all
notifications
414
Operation
Add
Type
Important
Change
Important
Delete
Setting
Important
Important
Output specification
[create] system_notifyinfo (aid:XX, code:XX,
name:XX)
[modify] system_notifyinfo (aid:XX, code:XX,
name:XX)
[delete] system_notifyinfo (aid:XX)
[config] system_notify_set (receive:XX)
Delete all
Important
[delete_all] system_notification (timestamp:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Delete all
confirmed
notifications
Notification
filters
Operation
Delete all
Type
Important
Output specification
[delete_all] system_notification_history
(timestamp:XX)
Change
General
[update] system filter setting (excec_user:XX,
target_user:XX, filter_category:XX, module_id:XX,
action_id:XX, flag:xx)
Personal setting log property
notify: Retention period settings
history: Retention period on “Confirmed notifications” screen
timestamp: The date of deleting
not_use: Deactivate external notifications1
excec_user: User ID of user who is changing notification fileter
target_user: User ID of user that notifications filter has been changed.
filter_category: Setting of notification filter
module_id: Application ID
action_id: Operation2
flag: Receive notification by each operation . 3
1
:is displayed ”true” for user or “false” for no use
:is displayed "create", "update" or "delete"
3
:is displayed ”1” or ”0”
2
Personal setting log
Target
Retention
period of
notifications
Notifications
Confirmed
notifications
Use external
notifications
Notification
filters
Operation
Setting
Type
Important
Output specification
[config] personal_keep (notify:XX, history:XX)
Delete all
Delete all
Important
Important
Setting
Important
[delete_all] personal_notification (timestamp:XX)
[delete_all] personal_notification_history
(timestamp:XX)
[config] personal_notify_set (not_use:XX)
Change
Important
[update] personal filter setting (excec_user:XX,
target_user:XX, filter_category:XX, module_id:XX,
action_id:XX, flag:XX)
Workflow
Application user log property
uids_[ integer from 1]: User ID
authority_cellular: User right for Keitai1
ctime: Time to allow users for using applications
1
:is displayed "on" or "off".
Cybozu Garoon Administrator Guide
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Appendix C Data Output Specifications
Application user log
Target
Application
users
Operation
Add
Type
Important
Change
Important
Delete
Delete selected
items
Delete all
Important
Important
Important
Output specification
[create] availability_user_add([, uids_1:XX,...],
authority_cellular:XX, ctime:XX)
[modify] availability_user_modify([, uids_1:XX,...],
authority_cellular:XX)
[delete] availability_user_delete([, uids_1:XX,...])
[delete] availability_user_delete_multi([,
uids_1:XX,...])
[delete] availability_user_delete_all
General settings log property
cutover: Request number annual changeover.
allow_remand: Allow users to send requests back. 1
applicant: Allow applicants to change routes.1
operation_admin: Allow operational administrators to change routes.1
system_admin: Allow system administrator to change the routes.1
approval_plan: Allow use of "Pending approval". 1
substitute_application: Allow proxy requests.1
substitute_approval: Allow proxy approval.1
personal_agent_setting: Allow users to set proxies.1
mail_notification: Allow use of e-mail notifications.
mail_notification_url: E-mail notifications URL
1
:is displayed "on" or "off"
General setting log
Target
General
settings
Operation
Change
Type
Important
Output specification
[config] common_set(cutover:XX,
allow_remand:XX, applicant:XX,
operation_admin:XX, system_admin:XX,
approval_plan:XX, substitute_application:XX,
substitute_approval:XX,
personal_agent_setting:XX, mail_notification:XX,
mail_notification_url:XX
Request forms log property
cid: Category ID
cids_[integer from 1]: Category ID
s_cid: Parent category ID
fid: Request form ID
fids_[integer from 1]: Request form ID
name: Category name or request form name
foreign_key: Category code or request form code
memo: Memo
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Appendix C Data Output Specifications
auto_export: Export automatically to CSV. 1
login_name_export: Export applicant user login names. 1
export_top_line: Export item names at header row. 1
export_folder: Directory of automatically exported CSV
forms_[integer from 1]: External key of request form
items_[integer from 1]: External key of request form item
paths_[integer from 1]: External key of route information
path_steps_[integer from 1]: External key of route step
path_skips_[integer from 1]: Branch item ID of route information
path_conditions_[integer from 1]: Branch condition of route information
1
: is displayed "on" or "off".
Request forms log
Target
Categories
Subcategories
Application
forms
Dividers
Application
forms or
dividers
Operation
Add
Type
Important
Edit
Important
Move
Delete
Reorder
Add
Important
Important
Important
Important
Copy
Delete selected
item
Delete all
Import from XML
Important
Important
Export to XML
Add
Reorder
Important
Important
Important
Important
Important
Output specification
[create] category_add (cid:XX, name:XX,
foreign_key:XX, memo:XX)
[modify] category_modify (cid:XX, name:XX,
foreign_key:XX, memo:XX)
[modify] category_move (cid:XX, s_cid:XX)
[delete] category_delete (cid:XX)
[modify] category_order ([, cids_1:XX,...])
[create] form_add (cid:XX, fid:XX, name:XX,
foreign_key:XX, memo:XX, auto_export:XX,
login_name_export:XX, export_top_line:XX,
export_folder:XX)
[create] form_copy ([, fids_1:XX,...])
[delete] form_delete_multi ([, fids_1:XX,...])
[delete] form_delete_all (cid:XX)
[import] form_import ([, forms_1:XX,...][,
items_1:XX,
...][, paths_1:XX,...][, path_steps_1:XX,...][,
path_skips_1:XX,...][, path_conditions_1:XX,...])
[export] form_export
[create] form_separator_add (cid:XX, fid:XX)
[modify] form_order (cid:XX[, fids_1:XX,...])
Request form details log property
cid: Category ID
cids_[integer from 1]: Category ID
s_cid: Parent category ID
fid: Request form ID
admin_memo: Administrative memo
name: Request form name
Cybozu Garoon Administrator Guide
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Appendix C Data Output Specifications
foreign_key: Request form code
memo: Description
auto_export: Automatic export for request data 1
export_folder: Directory of automatically exported CSV
active: Set status “Active” or “Inactive”.
icon_id: Icon ID
icon_type: Icon type
icon_url: Specify URL.
serial_type: Request numbering
serial_format: Request number format
serial_number: New request number
1
: is displayed "on" or "off".
: is displayed "active" or "deactive".
3
: is displayed "standard", "embedded" or "url".
4
: is displayed "all", "every" or "not_use".
2
Request form details log
Target
Administrative
memo
Request form
information
Operation
Edit
Type
Important
Edit
Important
Request form
Move
Set status “Active”
or “Inactive”
Delete
Set a Icon
Important
Important
Set
Important
Initialize
Important
Icon
Request
numbering
Important
Important
Output specification
[modify] form_memo_modify (fid:XX,
admin_memo:XX)
[modify] form_modify (fid:XX, name:XX,
foreign_key:XX, memo:XX, auto_export:XX,
export_folder:XX)
[modify] form_move (cid:XX, s_cid:XX, fid:XX)
[modify] form_activate (fid:XX, active:XX)
[delete] form_delete (fid:XX)
[modify] form_icon_modify (icon_id:XX,
icon_type:XX, icon_url:XX)
[modify] form_serial_modify (fid:XX, serial_type:XX,
serial_format:XX)
[modify] form_serial_initialize (fid:XX,
serial_number:XX)
Request form items log property
fid: Request form ID
iid: Item ID
iids_[integer from 1]: Item ID
psids_[integer from 1]: Route step ID
foreign_key: External key
display_name: Item name
br: Place item on same row as previous item 1
separator: Separator
option_string_type: Label of a string to display before or after the entry field.
option_string: Enter a string to display before or after the entry field.
description_editor: Select from “Plain text” or “Rich text”. 2
418
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Appendix C Data Output Specifications
description: Description
description_type: Select the check box to show description with icon. 3
size: Entry field width
max_input_size: Maximum input characters
input_chars: Character restrictions 4
initial_type: Initial value 5
initial_text_value: Default value
initial_user_value: User information
required: Required item 6
col_size: Characters
row_size: Lines
initial_value: Default value or default check box value 7
menu_items_[integer from 1]: Menu details
menu_item_type: Menu item type 8
radio_items_[integer from 1]: Radio details
input_numbers: Limits input numbers. 9
effective_figures: Significant figures
minus_type: Negative value display format
right_align: Right-align numeric values 10
split_rank: Display thousands separator 11
max_input_number: Maximum value
min_input_number: Minimum value
not_display: Calculation results view 12
calc_type: Calculation results details 13
calc_operator_operator: Operator 14
calc_operator_operand1_type: Operator item 1
calc_operator_operand1_value: Constant 1
calc_operator_operand2_type: Operator item 2
calc_operator_operand2_value: Constant 2
calc_total_values: Simple sum of the selected item value.
initial_type: Default date15
initial_year: Year
initial_month: Month
initial_day: Day
max_files: Maximum file numbers
inline: File view6
thumbnail: Reduced display of image 17
thumbnail_xsize: Width
thumbnail_ysize: Height
search_type: Import item 18
1
: is displayed "right_position" or "not_right_position".
: is displayed "text" or "edit".
3
: is displayed "icon" or "not_icon".
4
: is displayed "full", "half" or "no_limit".
5
: is displayed "manual_input" or "user_info".
6
: is displayed "required" or "not_required".
2
Cybozu Garoon Administrator Guide
419
Appendix C Data Output Specifications
7
: is displayed "checked" or "not_checked".
: is displayed "0" or “1".
9
: is displayed "limit" or "no_limit".
10
: is displayed "right_align" or "not_right_align".
11
: is displayed "split_rank" or "not_split_rank".
12
: is displayed "display" or "not_display”.
13
: is displayed "operation" or "total".
14
: is displayed "plus","minus", "multiplication" or "division".
15
: is displayed "now_date", "specific_date" or "blank_date".
16
: is displayed "inline" or "not_inline".
17
: is displayed "thumbnail" or "not_thumbnail".
18
: is displayed "route/fare", "route" or "fare".
8
Request form items log
Target
String(one
line)
String(multiple
lines)
Menu
420
Operation
Add
Type
Important
Change
Important
Add
Important
Change
Important
Add
Important
Output specification
[create] form_layout_string_single_add (fid:XX,
iid:XX, foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, size:XX,
max_input_size:XX, input_chars:XX, initial_type:XX,
initial_text_value:XX, initial_user_value:XX,
required:XX)
[modify] form_layout_string_single_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, size:XX,
max_input_size:XX, input_chars:XX, initial_type:XX,
initial_text_value:XX, initial_user_value:XX,
required:XX)
[create] form_layout_string_multiple_add (fid:XX,
iid:XX, foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, col_size:XX,
row_size:XX, initial_value:XX, required:XX)
[modify] form_layout_string_multiple_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, col_size:XX,
row_size:XX, initial_value:XX, required:XX)
[create] form_layout_menu_string_add (fid:XX,
iid:XX, foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
menu_items:'XX... ', initial_value:XX,
menu_item_type:XX, required:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Option
buttons
Check box
Numeric value
Operation
Change
Type
Important
Add
Important
Change
Important
Add
Important
Change
Important
Add
Important
Change
Important
Cybozu Garoon Administrator Guide
Output specification
[modify] form_layout_menu_string_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
menu_items:'XX ... ', initial_value:XX,
menu_item_type:XX, required:XX)
[create] form_layout_radio_add (fid:XX, iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
radio_items:'XX ...', initial_value:XX, required:XX)
[modify] form_layout_radio_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
radio_items:'XX ...', initial_value:XX, required:XX)
[create] form_layout_checkbox_add (fid:XX, iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
initial_value:XX)
[modify] form_layout_checkbox_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
initial_value:XX)
[create] form_layout_numeric_add (fid:XX, iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
input_numbers:XX, initial_value:XX,
effective_figures:XX, minus_type:XX,
right_align:XX, split_rank:XX,
max_input_number:XX, min_input_number:XX,
required:XX)
[modify] form_layout_numeric_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
input_numbers:XX, initial_value:XX,
effective_figures:XX, minus_type:XX,
right_align:XX, split_rank:XX,
max_input_number:XX, min_input_number:XX,
required:XX)
421
Appendix C Data Output Specifications
Target
Automated
calculation
Date
Attachment
422
Operation
Add
Type
Important
Change
Important
Add
Important
Change
Important
Add
Important
Output specification
[create] form_layout_calc_numeric_add (fid:XX,
iid:XX, foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
effective_figures:XX, minus_type:XX,
right_align:XX, split_rank:XX, not_display:XX,
calc_type:XX, calc_operator_operator:XX,
calc_operator_operand1_type:XX,
calc_operator_operand1_value:XX,
calc_operator_operand2_type:XX,
calc_operator_operand2_value:XX,
calc_total_values:XX)
[modify] form_layout_calc_numeric_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX,
effective_figures:XX, minus_type:XX,
right_align:XX, split_rank:XX, not_display:XX,
calc_type:XX, calc_operator_operator:XX,
calc_operator_operand1_type:XX,
calc_operator_operand1_value:XX,
calc_operator_operand2_type:XX,
calc_operator_operand2_value:XX,
calc_total_values:XX)
[create] form_layout_date_add (fid:XX, iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, initial_type:XX,
initial_year:XX, initial_month:XX, initial_day:XX,
required:XX)
[modify] form_layout_date_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, initial_type:XX,
initial_year:XX, initial_month:XX, initial_day:XX,
required:XX)
[create] form_layout_file_add (fid:XX, iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, max_files:XX,
inline:XX, thumbnail:XX, thumbnail_xsize:XX,
thumbnail_ysize:XX, required:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Route Search
Blank line
Item
Operation
Change
Type
Important
Add
Important
Change
Important
Add
Delete
Delete selected
item
Delete all
Copy
Reorder
Important
Important
Important
Output specification
[modify] form_layout_file_modify (iid:XX,
foreign_key:XX, display_name:XX, br:XX,
separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, max_files:XX,
inline:XX, thumbnail:XX, thumbnail_xsize:XX,
thumbnail_ysize:XX, required:XX)
[create] form_layout_route_search_add (fid:XX,
iid:XX, foreign_key:XX, display_name:XX,
search_type:XX, br:XX, separator:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, reauired:XX)
[modify] form_layout_route_search_modify (iid:XX,
foreign_key:XX, display_name:XX, search_type:XX,
br:XX, separator:XX, option_string_type:XX,
option_string:XX, description_editor:XX,
description:XX, description_type:XX, reauired:XX)
[create] formlayout_blank_add (fid:XX, iid:XX)
[delete] form_layout_delete (iid:XX)
[delete] form_layout_delete_multi ([, iids_1:XX,...])
Important
Important
Important
[delete] form_layout_delete_all (fid:XX)
[create] form_layout_copy (fid:XX[, iids_1:XX,...])
[modify] formlayout_order (fid:XX[, iids_1:XX,...])
Route information log property
fid: Request form ID
pid: Route ID
name: Route name
type: Route type 1
foreign_key: Route code
richeditor: Select from “Plain text” or “Rich text”. 2
description: Description
icon: Select the check box to show description with icon. 3
1
: is displayed "publish" or "monopoly".
: is displayed "text" or "edit".
3
: is displayed "icon" or "not_icon".
2
Route information log
Target
Route
information
Operation
Add
Type
Important
Edit
Important
Cybozu Garoon Administrator Guide
Output specification
[create] path_add (fid:XX, pid:XX, name:XX,
type:XX, foreign_key:XX, richeditor:XX,
description:XX, icon:XX)
[modify] path_modify (pid:XX, name:XX, type:XX,
foreign_key:XX, richeditor:XX, description:XX,
icon:XX)
423
Appendix C Data Output Specifications
Target
Shared route
Dedicated
route
Operation
Set
Share
Type
Important
Important
Output specification
[modify] path_select (fid:XX, pid:XX)
[modify] path_publish (pid:XX, type:XX)
Route step log property
pid: Route ID
psid: Route step ID
psids_[integer from 1]: Route step ID
uids_[integer from 1]: User ID
gids_[integer from 1]: Group ID
srids_[integer from 1]: Static roles ID
role: Route step name
type: Step requirement 1
acceptance_type: Approval route steps type 2
change_path: Allow changes to route. 3
path: Route ID
skip: Set omitted value. 4
applicant: Applicant flag 5
chief: Superior selection flag 6
change_path: Allow changes to default route value. 7
1
: is displayed "approval" or "circular".
: is displayed "and" or "or".
3
: is displayed "permission" or "not_permission".
4
: is displayed "skip" or "not_skip".
5
: is displayed "applicant" or "not_applicant".
6
: is displayed "chief" or "not_chief".
7
: is displayed "allow" or "deny".
2
Route step log
Target
Route step
Default value
424
Operation
Add
Type
Important
Edit
Important
Reorder
Delete
Delete selected
items
Add
Important
Important
Important
Superior selection
Important
Set omitted value
Important
Important
Output specification
[create] path_step_add (pid:XX, psid:XX, role:XX,
type:XX, acceptance_type:XX, change_path:XX)
[modify] path_step_modify (psid:XX, role:XX,
path:XX, type:XX, acceptance_type:XX,
change_path:XX)
[modify] path_step_order (pid:XX[, psids_1:XX,...])
[delete] path_step_delete (psid:XX)
[delete] path_step_delete_multi ([, psids_1:XX,...])
[create] default_add (psid:XX, [, uids_1:XX,...]
[,gids_1:XX,...][, srids_1:XX,...], skip:XX,
applicant:XX)
[modify] default_chief_set (rid:XX, psid:XX,
chief:XX)
[modify] default_skip_set (psid:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Operation
Delete selected
items
Type
Important
Delete all
Allow changes to
default route
value
Important
Important
Output specification
[delete] default_delete_multi (psid:XX, [,
uids_1:XX,...]
[, gids_1:XX,...][, srids_1:XX,...], skip:XX,
applicant:XX)
[delete] default_delete_all (psid:XX)
[modify] default_change_path (psid:XX,
change_path:XX)
Route branching log property
fid: Request form ID
iid: Item ID
sid: Route branching information ID
pcid: Route branching condition ID
pcids_[integer from 1]: Route branching condition ID
name: Route branching condition name
number: Number branching condition
operator: Branching condition
option: Option buttons branching condition
path_skip: Omitted route step ID
Route branching log
Target
Route
branching
information
Route
branching
condition
Operation
Add
Type
Important
Output specification
[create] path_skip_set (fid:XX, sid:XX, iid:XX)
Delete
Add
Important
Important
Edit
Important
Reorder
Important
Delete
Delete selected
items
Important
Important
[delete] path_skip_delete (sid:XX)
[create] path_condition_add (sid:XX, pcid:XX,
name:XX, number:XX, operator:XX, option:XX,
path_skip:XX)
[modify] path_condition_modify (pcid:XX, name:XX,
number:XX, operator:XX, option:XX, path_skip:XX)
[modify] path_condition_order (sid:XX[,
pcids:XX,...])
[delete] path_condition_delete (pcid:XX)
[delete] path_condition_delete_multi ([,
pcids:XX,...])
Route list log property
fid: Request form ID
iid: Item ID
pid: Route ID
pcid: Route branching condition ID
pcids_[integer from 1]: Route branching condition ID
uids_[integer from 1]: User ID
Cybozu Garoon Administrator Guide
425
Appendix C Data Output Specifications
gids_[integer from 1]: Group ID
srids_[integer from 1]: Static roles ID
cirds_[integer from 1]: Superior roles ID
name: Route name
type: Route type 1
foreign_key: Route code
richeditor: Select from “Plain text” or “Rich text”. 2
description: Description
icon: Select the check box to show description in icon display. 3
admin_memo: Administrative memo
psid: Route step ID
role: Route step name
type: Route requirement 4
acceptance_type: Approval route step type 5
change_path: Allow changes to route. 6
skip: Set omitted value. 7
applicant: Applicant flag 8
chief: Superior selection flag
change_path: Allow changes to default route value
1
: is displayed "publish" or "monopoly".
: is displayed "text" or "edit".
3
: is displayed "icon" or "not_icon".
4
: is displayed "approval" or "circular".
5
: is displayed "and" or "or".
6
: is displayed "permission" or "not_permission".
7
: is displayed "skip" or "not_skip".
8
: is displayed "applicant" or "not_applicant".
9
: is displayed "chief" or "not_chief".
10
: is displayed "allow" or "deny".
2
Route list log
Target
Shared routes
information
Administrative
memo
Route steps
426
Operation
Add
Type
Important
Edit
Important
Delete
Delete selected
items
Edit
Important
Important
Add
Important
Edit
Important
Important
Output specification
[create] path_add (fid:XX, pid:XX, name:XX
type:XX, foreign_key:XX, richeditor:XX,
description:XX, icon:XX)
[modify] path_modify (pid:XX, name:XX type:XX,
foreign_key:XX, richeditor:XX, description:XX,
icon:XX)
[delete] path_delete (pid:XX)
[delete] path_delete_multi ([,pids_1:XX,...])
[modify] admin_memo_modify (pid:XX,
admin_memo:XX)
[create] path_step_add (pid:XX, psid:XX, role:XX,
type:XX, acceptance_type:XX, change_path:XX)
[modify] path_step_modify (psid:XX, role:XX,
path:XX, type:XX, acceptance_type:XX,
change_path:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Default
values
Dedicated
routes
Divider
Routes or
dividers
XML files
Operation
Delete
Delete selected
items
Reorder
Add
Type
Important
Important
Output specification
[delete] path_step_delete (psid:XX)
[delete] path_step_delete_multi ([, psids_1:XX,...])
Important
Important
Superior selection
Important
Delete selected
items
Important
Delete all
Set omitted value
Allow changes to
default route
value
Share
Important
Important
Important
[modify] path_step_order (pid:XX[, psids_1:XX,...])
[create] default_add (psid:XX, [, uids_1:XX,...]
[, gids_1:XX,...][, srids_1:XX,...], skip:XX,
applicant:XX)
[modify] default_chief_set (rid:XX, psid:XX,
chief:XX)
[delete] default_delete_multi (psid:XX, [,
uids_1:XX,... ][, gids_1:XX,...][, srids_1:XX,...],
skip:XX, applicant:XX)
[delete] default_delete_all (psid:XX)
[modify] default_skip_set (psid:XX)
[modify] default_change_path (psid:XX,
change_path:XX)
Important
[modify] path_publish (pid:XX, type:XX)
Add
Reorder
Important
Important
[create] path_separator_add (pid:XX)
[modify] path_order ([, pids_1:XX, ...])
Import
Important
Export
Important
[import] path_import ([, pids_1:XX,...][,
psids_1:XX,... ][, uids_1:XX,...][, gids_1:XX,...][,
srids_1:XX,...]
[, crids_1:XX,...], skips:XX, applicants:XX)
[export] path_export
User right log property
cid: Category ID
uids_[integer from 1]: User ID
gids_[integer from 1]: Group ID
srids_[integer from 1]: Static roles ID
drids_[integer from 1]: Dynamic roles ID
security_model: Security model1
authority: Authority 2
1
: is displayed "grant" or "revoke".
: is displayed "on" or "off".
2
User right log
Target
Security
models
User rights
Operation
Edit
Type
Important
Add
Important
Cybozu Garoon Administrator Guide
Output specification
[modify] access_model_modify (cid:XX,
security_model)
[create] access_add (cid:XX[, uids_1:XX,...][,
gids_1:XX,...]
[, srids_1:XX,...][, drids_1:XX,...],
security_model:XX, authority:XX)
427
Appendix C Data Output Specifications
Target
Operation
Delete selected
users
Delete all
Type
Important
Important
Output specification
[delete] access_delete_multi (cid:XX[, uids_1:XX,...]
[,gids_1:XX,...][, srids_1:XX,...][, drids_1:XX,...])
[delete] access_delete_all (cid:XX)
Operational administrators log property
cid: Category ID
uids_[integer from 1]: User ID
gids_[integer from 1]: Group ID
srids_[integer from 1]: Static roles ID
drids_[integer from 1]: Dynamic roles ID
tids_[integer from 1]: Target ID
target_types: Target type 1
1
: is displayed "user", "group", "static_role" or "dynamic_role".
Operational administrators log
Target
Operational
administrators
Operation
Add
Type
Important
Delete selected
users
Important
Delete all
Important
Output specification
[create] privilege_add ([, uids_1:XX,...][,
gids_1:XX,...]
[, srids_1:XX,...][, drids_1:XX,...])
[delete] privilege_delete_multi (cid:XX[,
uids_1:XX,...]
[, gids_1:XX,...][, srids_1:XX,...][, drids_1:XX,...])
[delete] privilege_delete_all (cid:XX)
Manage requests log property
fid: Request form ID
pid: Request form ID
pids_[integer from 1]: Request form ID
uids_[integer from 1]: User ID
add_uids_[integer from 1]: Added user ID
deleted_uids_[integer from 1]: Deleted user ID
comment: Comment
Manage requests log
Target
Requests
data
Route steps
428
Operation
Delete
Delete selected
data
Delete all
Print
Change
processors
Type
Important
Important
Output specification
[delete] petition_delete (pid:XX)
[delete] petition_delete_multi ([, pids_1:XX,...])
Important
Important
Important
[delete] petition_delete_all (fid:XX)
[print] petition_print
[modify] petition_path_step_modify ([,
add_uids_1:XX, ...]
[, deleted_uids_1:XX,...], comment:XX
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
CSV files
Operation
Export
Type
Important
Output specification
[export] petition_export
CSV file imports and exports log property
uids_[integer from 1]: User ID
parent_foreign_key: Parent category key
foreign_key: Category key
name: Category name
memo: Memo
item: Roles
value: Security model
name: Role name
authority_cellular: Limit Keitai use 1
ctime: Time to allow users for using applications
1
: is displayed "1" or "0".
CSV file imports and Exports log
Target
Categories
Operation
Import
Type
Important
User rights
Export
Import
Important
Important
Export
Import
Important
Important
Export
Important
Application
users
Output specification
[import] category_import ([,
parent_foreign_key_1:XX ...]
[, foreign_key_1:XX...][,
name_1:XX...][,memo_1:XX...])
[export] category_export
[import] category_accesses_import
([,foreign_key_1:XX...]
[, item_1:XX...][, value_1:XX...][,name_1:XX...])
[export] category_accesses_export
[import] availability_user_import ([, uids_1:XX...]
[,authority_cellular_1:XX...], ctime:XX)
[export] availability_user_export
Create requests data log property
pid: Request ID
fid: Request formID
name: Request form name
icon_type: Icon type 1
icon_id: Icon ID
icon_url: Icon URL
serial_type: Request number type 2
serial_format: Request number format
serial_number: Last request number
subject: Subject
1
: is displayed "0", "1" or "2".
: is displayed "0", "1" or "2".
2
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Appendix C Data Output Specifications
Create requests data log
Target
Requests
data
Reuse
requests
data
Draft
requests
data
Send
requests
data to
applicants
Operation
Create
Type
Important
Draft
Important
Create
Important
Draft
Important
Submit
Important
Save draft
Important
Submit
Important
Output specification
[create] petition_add (pid:XX, fid:XX, name:XX,
icon_type:XX, icon_id:XX, icon_url:XX,
serial_type:XX, serial_format:XX,
serial_number:XX, subject:XX)
[create] petition_draft_add (pid:XX, fid:XX,
name:XX, icon_type:XX, icon_id:XX, icon_url:XX,
serial_type:XX, serial_format:XX,
serial_number:XX, subject:XX)
[create] petition_reuse (pid:XX, fid:XX, name:XX,
icon_type:XX, icon_id:XX, icon_url:XX,
serial_type:XX, serial_format:XX,
serial_number:XX, subject:XX)
[create] petition_reuse_draft (pid:XX, fid:XX,
name:XX, icon_type:XX, icon_id:XX, icon_url:XX,
serial_type:XX, serial_format:XX,
serial_number:XX, subject:XX)
[modify] petition_draft (pid:XX, fid:XX, name:XX,
icon_type:XX, icon_id:XX, icon_url:XX,
serial_type:XX, serial_format:XX,
serial_number:XX, subject:XX)
[modify] petition_draft_draft (pid:XX, fid:XX,
name:XX, icon_type:XX, icon_id:XX, icon_url:XX,
serial_type:XX, serial_format:XX,
serial_number:XX, subject:XX)
[modify] remand_petition (pid:XX, fid:XX, name:XX,
icon_type:XX, icon_id:XX, icon_url:XX,
serial_type:XX, serial_format:XX,
serial_number:XX, subject:XX)
Process requests data log property
pid: Request ID
pids_[integer from 1]: Request ID
fid: Request form ID
foid: Folder ID
add_uids_[integer from 1]: Added user ID
deleted_uids_[integer from 1]: Deleted user ID
comment: Comment
uid: User ID
status: Status of application 1
ptime: Cancelled time or withdrawn time
1
: is displayed "5" or "6".
Process requests data log
Target
Requests
430
Operation
Approve
Type
Important
Output specification
[modify] petition_accept (pid:XX, comment:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
data
Route steps
Operation
Reject
Confirm
Sent back
Withdrawn
Type
Important
Important
Important
Important
Delete
Delete selected
requests data.
Print
Change
processors
Important
Important
Important
Important
Output specification
[modify] petition_reject (pid:XX, comment:XX)
[modify] petition_confirm (pid:XX, comment:XX)
[modify] petition_remand (pid:XX, comment:XX)
[modify] petition_cancel (pid:XX, uid:XX, status:XX,
comment:XX, ptime:XX)
[delete] folder_relation_delete (foid:XX, pid:XX)
[delete] folder_relation_delete_multi (foid:XX[,
pids_1:XX,...])
[print] petition_print
[modify] petition_path_step_modify ([,
add_uids_1:XX, ...]
[, deleted_uids_1:XX,...], comment:XX)
Proxy setting log property
uid: User ID
agent_petition_[integer from 1]: Proxy applicant user ID
agent_approval_[integer from 1]: Proxy approver user ID
foreign_key: Delegator user ID
agent: Proxy user ID
Proxy setting log
Target
Proxy
applicant
Proxy
approver
Proxy
Operation
Import
Type
Important
Export
Import
Important
Important
Export
Change
Important
Important
Output specification
[import] agent_petition_import ([,
foreign_key_1:XX...][, agent_1:XX...])
[export] agent_petition_export
[import] agent_approval_import ([,
foreign_key_1:XX...][, agent_1:XX...])
[export] agent_approval_export
[modify] agent_modify (uid:XX[,
agent_petition_1:XX, ...][, agent_approval_1:XX, ...])
Make requests public settings log property
cid: Category ID
uids_[integer from 1]: User ID
gids_[integer from 1]: Group ID
srids_[integer from 1]: Static roles ID
drids_[integer from 1]: Dynamic roles ID
security_model: Security model1
authority: Authority 2
1
:"grant" or "revoke"
:"on" or "off"
2
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Appendix C Data Output Specifications
Make requests public settings log
Target
Security
model
User rights
Operation
Edit
Type
Important
Add
Important
Delete selected
users
Delete all
Important
Important
Output specification
[modify] public_model_modify (cid:XX,
security_model:XX)
[create] public_add ([, uids_1:XX,...][, gids_1:XX,...]
[, srids_1:XX,...][, drids_1:XX,...], security_modex:XX,
authority:XX)
[delete] public_delete_multi (cid:XX[, uids_1:XX,...]
[, gids_1:XX,...][, srids_1:XX,...][, drids_1:XX,...])
[delete] public_delete_all (cid:XX)
Workflow portlet settings log property
folder_type: Type of list 1
font_size: Font size
number: Number view 2
status: Status view 2
transactor: Applicant or processor view2
time: Submit date view 2
rows: Results per item
1
: is displayed "2", "3", or "6".
: is displayed "on" or "off".
2
Workflow portlet settings log
Target
Portlet
Operation
Set
Type
Important
Output specification
[config] portlet_set (folder_type:XX, font_size:XX,
number:XX, status:XX, transactor:XX, time:XX,
rows:XX)
Item access rights of request form log property
fid: Request form ID
iid: Item ID
psid: Route step ID
view: User right to view 1
edit: User right to edit 1
1
: is displayed "on" or "off".
Item access rights of request form log
Target
Set item
access rights
432
Operation
Set
Type
Important
Output specification
[modify] item_access_modify (fid:XX, iid:XX,
psid:XX, view:XX, edit:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
MultiReport
Application user settings log property
uids_[integer from 1]: User ID
authority_cellular: User right for Keitai 1
ctime: Time to allow users for using applications
1
: is displayed "on" or "off".
Application user settings log
Target
Application
users
Operation
Add
Type
Important
Change
Important
Delete
Delete selected
users
Delete all
Important
Important
Important
Output specification
[create] availability_user_add ([, uids_1:XX,...],
authority_cellular:XX, ctime:XX)
[modify] availability_user_modify ([, uids_1:XX,...],
authority_cellular:XX)
[delete] availability_user_delete ([, uids_1:XX,...])
[delete] availability_user_delete_multi ([,
uids_1:XX,...])
[delete] availability_user_delete_all
Report forms log property
cid: Category ID
cids_[integer from 1]: Category ID
s_cid: Parent Category ID
fid: Report form ID
fids_[integer from 1]: Report form ID
name: Category name or report form name
enable_follow: Allow to post comments. 1
foreign_key: Category code or report form code
memo: Memo
forms_[integer from 1]: External key of report form
items_[integer from 1]: External key of report item
language_code: Language code
1
: is displayed "on" or "off".
Report forms log
Target
Categories
Operation
Add
Type
Important
Edit
Important
Move
Delete
Important
Important
Cybozu Garoon Administrator Guide
Output specification
[create] category_add (cid:XX, name:XX,
foreign_key:XX, memo:XX)
[modify] category_modify (cid:XX, name:XX,
foreign_key:XX, memo:XX)
[modify] category_move (cid:XX, s_cid:XX)
[delete] category_delete (cid:XX)
433
Appendix C Data Output Specifications
Target
Category
names
Subcategories
Report forms
Dividers
Report forms
or dividers
Operation
Add
Type
Important
Edit
Important
Delete
Important
Import from CSV
Important
Export to CSV
Important
Reorder
Add
Important
Important
Copy
Delete selected
forms
Delete all
Import from XML
Important
Important
Important
Important
Export to XML
Add
Reorder
Important
Important
Important
Output specification
[create] category_local (cid:XXX,
language_code:XXX, category_name:XXX)
[modify] category_local (cid:XXX,
language_code:XXX, prev_category_name:XXX,
next_category_name:XXX)
[delete] category_local (cid:XXX,
language_code:XXX, category_name:XXX)
[import] category_local (cid:XXX,
language_code:XXX, category_name:XXX)
[export] category_local (cid:XXX,
language_code:XXX, category_name:XXX)
[modify] category_order ([, cids_1:XX,...])
[create] form_add (cid:XX, fid:XX, name:XX,
foreign_key:XX, enable_follow:XX,
"enable_member:XX", memo:XX)
[create] form_copy ([, fids_1:XX,...])
[delete] form_delete_multi ([, fids_1:XX,...])
[delete] form_delete_all (cid:XX)
[import] form_import ([, forms_1:XX,...][,
items_1:XX,...])
[export] form_export
[create] form_separator_add (cid:XX, fid:XX)
[modify] form_order (cid:XX[, fids_1:XX,...])
Report form details property
cid: Category ID
cids_[integer from 1]: Category ID
s_cid: New category ID
fid: Report form ID
admin_memo: Administrative memo
name: Report form name
foreign_key: Report form code
enable_follow: Allow to post comments. 1
memo: Description
active: active flag or inactive flag 2
1
: is displayed "on" or "off".
: is displayed "Active" or "Inactive".
2
Report form details log
Target
Administrative
memo
434
Operation
Edit
Type
Important
Output specification
[modify] form_memo_modify (fid:XX,
admin_memo:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Report forms
information
Operation
Edit
Type
Important
Report form
Move
Active or inactive
Delete
Edit
Important
Important
Important
Important
Output specification
[modify] form_modify (fid:XX, name:XX,
foreign_key:XX, enable_follow:XX,
"enable_member: XX", memo:XX)
[modify] form_move (cid:XX, s_cid:XX, fid:XX)
[modify] form_activate (fid:XX, active:XX)
[delete] form_delete (fid:XX)
[modify] form_memo_modify (fid:XX,
admin_memo:XX)
Report form item settings log property
fid: Report form ID
iid: Item ID
iids_[integer from 1]: Item ID
data_type: External key
display_name: Item name
option_string_type: Label of a string to display before or after the entry field.
option_string: Enter a string to display before or after the entry field.
description_editor: Select from “Plain text” or “Rich text”. 1
description: Description
description_type: Select the check box to show description with icon 2
size: Entry field width
max_input_size: Maximum input characters
input_chars: Character restrictions 3
initial_type:
- String(one line) type item default value setting 4
- Date type item default value 5
- Time type item default value 6
initial_text_value: Default value
initial_user_value: User information
required: Required item 7
col_size: Characters
row_size: Lines
initial_value: Default value or default check box value 8
menu_items_[integer from 1]: Menu details
menu_item_type: Menu item type 9
radio_items_[integer from 1]: Radio details
input_numbers: Limits input numbers. 10
effective_figures: Significant figures
minus_type : Negative value display format
right_align: Right-align numeric values 11
split_rank: Display thousands separator 12
max_input_number: Maximum value
min_input_number: Minimum value
initial_year: Year
initial_month: Month
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Appendix C Data Output Specifications
initial_day: Day
initial_hour: Hour
initial_minute: Minute
unit: Time scale
max_files: Maximum file numbers
inline: File view 13
thumbnail: Reduced display of image 14
thumbnail_xsize: Width
cid: Category ID
uids_[integer from 1]: User ID
gids_[integer from 1]: Group ID
srids_[integer from 1]: Static roles ID
drids_[integer from 1]: Dynamic roles ID
security_model: Security model15
authority: Authority 16
1
: is displayed "text" or "edit".
: is displayed "icon" or "not_icon".
3
: is displayed "full", "half" or "no_limit".
4
: is displayed "manual_input" or "user_info".
5
: is displayed "now_date", "specific_date" or "blank_date".
6
: is displayed "now_time", "specific_time" or "blank_time".
7
: is displayed "required" or "not_required".
8
: is displayed "checked" or "not_checked".
9
: is displayed "0" or "1".
10
: is displayed "limit" or "no_limit".
11
: is displayed "right_align" or "not_right_align".
12
: is displayed "split_rank" or "not_split_rank".
13
: is displayed "inline" or "not_inline".
14
: is displayed "thumbnail" or "not_thumbnail".
15
: is displayed "grant" or "revoke".
16
: is displayed "on" or "off".
2
Report form item settings log
Target
String(one
line)
436
Operation
Add
Type
Important
Output specification
[create] form_layout_string_single_add (fid:XX,
iid:XX, data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, size:XX, max_input_size:XX,
input_chars:XX, initial_type:XX,
initial_text_value:XX, initial_user_value:XX,
required:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
String(multiple
lines)
Menu
Option
buttons
Check box
Operation
Edit
Type
Important
Add
Important
Edit
Important
Add
Important
Edit
Important
Add
Important
Edit
Important
Add
Important
Cybozu Garoon Administrator Guide
Output specification
[modify] form_layout_string_single_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, size:XX, max_input_size:XX,
input_chars:XX, initial_type:XX,
initial_text_value:XX, initial_user_value:XX,
required:XX)
[create] form_layout_string_multiple_add (fid:XX,
iid:XX, data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, col_size:XX, row_size:XX,
initial_value:XX, required:XX)
[modify] form_layout_string_multiple_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, col_size:XX, row_size:XX,
initial_value:XX, required:XX)
[create] form_layout_menu_string_add (fid:XX,
iid:XX, data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, menu_items:'XX ...',
initial_value:XX, menu_item_type:XX, required:XX)
[modify] form_layout_menu_string_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, menu_items:'XX ...',
initial_value:XX, menu_item_type:XX, required:XX)
[create] form_layout_radio_add (fid:XX, iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, radio_items:'XX ...',
initial_value:XX, required:XX)
[modify] form_layout_radio_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, radio_items:'XX ...',
initial_value:XX, required:XX)
[create] form_layout_checkbox_add (fid:XX, iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, initial_value:XX)
437
Appendix C Data Output Specifications
Target
Numeric value
Date
Time
438
Operation
Edit
Type
Important
Add
Important
Edit
Important
Add
Important
Edit
Important
Add
Important
Edit
Important
Output specification
[modify] form_layout_checkbox_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, initial_value:XX)
[create] form_layout_numeric_add (fid:XX, iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, input_numbers:XX,
initial_value:XX, effective_figures:XX,
minus_type:XX, right_align:XX, split_rank:XX,
max_input_number:XX, min_input_number:XX,
required:XX)
[modify] form_layout_numeric_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, input_numbers:XX,
initial_value:XX, effective_figures:XX,
minus_type:XX, right_align:XX, split_rank:XX,
max_input_number:XX, min_input_number:XX,
required:XX)
[create] form_layout_date_add (fid:XX, iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, initial_type:XX, initial_year:XX,
initial_month:XX, initial_day:XX, required:XX)
[modify] form_layout_date_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, initial_type:XX, initial_year:XX,
initial_month:XX, initial_day:XX, required:XX)
[create] form_layout_time_add (fid:XX, iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, unit:XX, initial_type:XX,
initial_hour:XX, initial_minute:XX, required:XX)
[modify] form_layout_time_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, initial_type:XX, initial_hour:XX,
initial_minute:XX, required:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Target
Attachment
Blank line
Items
Operation
Add
Type
Important
Edit
Important
Add
Delete
Delete selected
items
Delete all
Copy
Reorder
Important
Important
Important
Output specification
[create] form_layout_file_add (fid:XX, iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, max_files:XX, inline:XX,
thumbnail:XX, thumbnail_xsize:XX,
thumbnail_ysize:XX, required:XX)
[modify] form_layout_file_modify (iid:XX,
data_type:XX, display_name:XX,
option_string_type:XX, option_string:XX,
description_editor:XX, description:XX,
description_type:XX, max_files:XX, inline:XX,
thumbnail:XX, thumbnail_xsize:XX,
thumbnail_ysize:XX, required:XX)
[create] formlayout_blank_add (fid:XX, iid:XX)
[delete] form_layout_delete (iid:XX)
[delete] form_layout_delete_multi ([, iids_1:XX,...])
Important
Important
Important
[delete] form_layout_delete_all (fid:XX)
[create] form_layout_copy (fid:XX[, iids_1:XX,...])
[modify] formlayout_order (fid:XX[, iids_1:XX,...])
User right log property
cid: Category ID
uids_[integer from 1]: User ID
gids_[integer from 1]: Group ID
srids_[integer from 1]: Static roles ID
drids_[integer from 1]: Dynamic roles ID
security_model: Security model1
authority: Authority 2
1
: is displayed "grant" or "revoke".
: is displayed "on" or "off".
2
User rights log
Target
Security
models
User rights
Operation
Edit
Type
Important
Add
Important
Delete selected
users
Important
Delete all
Important
Cybozu Garoon Administrator Guide
Output specification
[modify] access_model_modify (cid:XX,
ecurity_model)
[create] access_add (cid:XX[,
uids_1:XX,...][,gids_1:XX,...][, srids_1:XX,...][,
drids_1:XX,...], security_model:XX, authority:XX)
[delete] access_delete_multi (cid:XX[,
uids_1:XX,...][, gids_1:XX,...][, srids_1:XX,...][,
drids_1:XX,...])
[delete] access_delete_all (cid:XX)
439
Appendix C Data Output Specifications
Filter log property
cid: Category ID
fid: Filter ID
name: Filter name
and_or: Search conditions 1
1
: is displayed "and" or "or".
Filter log
Target
Filters
Operation
Add
Edit
Copy
Delete
Delete selected
filters
Delete all
Type
Important
Important
Important
Important
Important
Output specification
[create] filter_add (fid:XX, name:XX, and_or:XX)
[modify] filter_modify (fid:XX, name:XX, and_or:XX)
[create] filter_copy ([, fids_1:XX,...])
[delete] filter_delete (fid:XX)
[delete] filter_delete_multi ([, fids_1:XX,...])
Important
[delete] filter_delete_all (cid:XX)
Filter conditions log property
cid: Filter conditions ID
fid: Filter ID
type: Filter type 1
number: Numbers to measure scale
text: Filter character strings
condition: Filter conditions 2
1
: character strings as follows:
- form_name
- title
- date
- creator
- item
- follow
2
: filter conditions as follows:
- includes
- does not include
- is
- is not
- starts with
- ends with
- is on or after
- is on or before
- is more than
- is equal or more than
- is less than
- is equal or less than
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Appendix C Data Output Specifications
Search conditions log
Target
Search
conditions
Operation
Add
Type
Important
Edit
Important
Delete
Important
Output specification
[create] filtercondition_add (fid:XX, cid:XX[, type:XX]
[, number:XX][, text:XX][, condition:XX])
[modify] filtercondition_modify (fid:XX, cid:XX[,
type:XX]
[, number:XX][, text:XX][, condition:XX])
[delete] filtercondition_delete (fid:XX, cid:XX)
Operational administrators log property
cid: Category ID
uids_[integer from 1]: User ID
gids_[integer from 1]: Group ID
srids_[integer from 1]: Static roles ID
drids_[integer from 1]: Dynamic roles ID
tids_[integer from 1]: Target ID
target_types: Target type 1
1
: is displayed "user", "group", "static_role" or "dynamic_role".
Operational administrators log
Target
Operational
administrators
Operation
Add
Type
Information
Delete selected
user
Important
Delete all
Important
Output specification
[create] privilege_add ([, uids_1:XX,...][,
gids_1:XX,...]
[, srids_1:XX,...][, drids_1:XX,...])
[delete] privilege_delete_multi (cid:XX[,
uids_1:XX,...]
[, gids_1:XX,...][, srids_1:XX,...][, drids_1:XX,...])
[delete] privilege_delete_all (cid:XX)
Manage reports log property
fid: Report form ID
rid: Report ID
rids_[integer from 1]: Report ID
uids_[integer from 1]: User ID
add_uids_[integer from 1]: Added user ID
deleted_uids_[integer from 1]: Deleted user ID
Manage reports log
Target
Reports
Operation
Delete
Delete selected
reports
Delete all
Cybozu Garoon Administrator Guide
Type
Important
Important
Output specification
[delete] report_delete (rid:XX)
[delete] report_delete_multi ([, rids_1:XX,...])
Important
[delete] report_delete_all (fid:XX)
441
Appendix C Data Output Specifications
CSV file imports and exports log property
cid: Category code
uids_[integer from 1]: User ID
parent_foreign_key: Parent category key
foreign_key: Category key
nameorcategory_name: Category name
languageCode: Language code
memo: Memo
item: Role
value: Security model
name: Role name
authority_cellular: Limit Keitai use 1
ctime: Time to allow users for using applications
1
: is displayed "1" or "0".
CSV file imports and exports log
Target
Categories
Category
names
User rights
Applications
users
Operation
Import
Type
Important
Export
Import
Important
Important
Export
Important
Import
Important
Export
Import
Important
Important
Export
Important
Output specification
[import] category_import ([,
parent_foreign_key_1:XX...][, foreign_key_1:XX...][,
name_1:XX...][, memo_1:XX...])
[export] category_export
[import] category_local (cid:XX, languageCode:XX,
category_name:XX)
[export] category_local (cid:XX, languageCode:XX,
category_name:XX)
[import] category_accesses_import ([,
foreign_key_1:XX...][, item_1:XX...][,
value_1:XX...][, name_1:XX...])
[export] category_accesses_export
[import] availability_user_import ([, uids_1:XX...][,
authority_cellular_1:XX...], ctime:XX)
[export] availability_user_export
Report operations log property
Reports
rid: Report ID
uid: User ID
fid: Report form ID
file_id: File ID
name: Report form name
subject: Subject
private: Only attendees and notification recipients is available. 1
442
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Follow
rid: Report ID
uid: User ID
file_id: File ID
follow_id: Comments ID
version: Attachment version
name: Attachment name
1
: is displayed "private" or "public".
Report operations log
Target
Reports
Reuse
reports
Draft reports
Follows
Operation
Delete
Type
Important
Edit
Important
Delete
View
Add
Important
General
Important
Add
Important
Edit
Important
Delete
Post
Delete
Important
Important
Important
Output specification
[create] report_add (rid:XX, fid:XX, name:XX,
subject:XX, private:XX)
[modify] report_modify (rid:XX, fid:XX, name:XX,
subject:XX, private:XX)
[delete] report_delete (rid:XX)
[browse] report_browse (rid:XX, uid:XX)
[create] report_reuse (rid:XX, fid:XX, name:XX,
subject:XX, private:XX)
[create] report_draft_add (rid:XX, fid:XX, name:XX,
subject:XX, private:XX)
[modify] report_draft_modify (rid:XX, fid:XX,
name:XX, subject:XX, private:XX)
[delete] report_draft_delete (rid:XX)
[create] follow_add (rid:XX, follow_id:XX, uid:XX)
[delete] follow_delete (rid:XX, follow_id:XX)
Report portlet settings log property
display_type: Type of list 1
fid: Reports of filters ID
font_size: Font size
creator: Select the check box to view author name
mtime: Select the check box to vies update date 2
rows: Number of items
1
: is displayed "receive", "send", "draft", "all" or "filter".
: is displayed "on" or "off".
2
Report portlet settings log
Target
Portlet
Operation
Set
Cybozu Garoon Administrator Guide
Type
Important
Output specification
[config] portlet_set (display_type:XX, fid:XX,
font_size:XX, creator:XX, mtime:XX, rows:XX)
443
Appendix C Data Output Specifications
Full text search
System setting log
Target
Password
Operation
Update
Type
Important
Output specification
[change] password
Full text search server communication log property
product_id: Product ID
url: Search URL
setting_url: Specify URL.
ip: IP address
move: Edit search target product URL. 1
1:
is displayed “0” or ”1”.
Full text search server communication log
Target
Full text
search
Operation
Receive requests
to add products
Receive requests
to change
Receive request
to delete
Type
Important
Important
Important
Output specification
[initialize] server (product_id:XX, url:XX,
setting_url:XX, ip:XX, move:XX)
[modify] server (product_id:XX, url:XX,
setting_url:XX,
ip:XX, move:XX)
[delete] server (product_id:XX)
Search error log property
fault_code: Error code
fault_string: Error message
cause_string: Cause
guide_string: Counter measure
Search Error log
Target
Full text
search
444
Operation
Search error
Type
Error
Output specification
search_server_error (fault_code:XX,
fault_string:XX, cause_string:XX, guide_string:XX)
Cybozu Garoon Administrator Guide
Appendix C Data Output Specifications
Keitai
Keitai settings log property
uid: User ID
Keitai settings log
Target
Application
users
Operation
Add
Delete
Delete all
Import from CSV
Export to CSV
Type
Important
Important
Important
Important
Important
Output specification
[create] availability_user (uid:XX)
[delete] availability_user (uid:XX)
[delete_all] availability_user
[import] availability_user
[export] availability_user
Personal setting
Password settings log property
uid: User ID
name: User name
account: Login name
Password settings log
Target
Password
Operation
Edit
Type
Important
Output specification
[change] password (uid:XX, name:XX, account:XX)
My group settings log property
Idormgid: My group ID
owner: Author user ID
name: My group name
memo: Notes
mgids: My group ID 1
uids: User ID 1
1
:Allow a user to have multiple ID.
My group settings log
Target
My groups
Operation
Add
Type
Important
Edit
Important
Cybozu Garoon Administrator Guide
Output specification
[create] mygroup (id:XX, owner:XX,
name:XX[,memo:XX])
[modify] mygroup (id:XX, owner:XX,
name:XX[,memo:XX])
445
Appendix C Data Output Specifications
Target
Operation
Delete
Type
Important
Reorder
Add users
Important
Important
Output specification
[delete] mygroup (id:XX, owner:XX,
name:XX[,memo:XX])
[order] mygroup (mgids:'XX, XX, XX')
[user_assign] mygroup (mgid:XX, uids:'XX, XX, XX')
Command line
Command line operation log property
mid: Message ID
aid: Topic ID
fid: Comments ID
subject: Subject
data: Details
file_name_[integer from 1]: Attachment name
receiver_name_[integer from 1]: Receiving user name
before_date: Date of deleting
Command line operation log
Target
Schedules
Operation
Delete
Type
Important
Messages
Delete
Important
Topics
Attachments
Delete
Delete
Important
Important
446
Output specification
[delete_all] command_line_delete_event
(before_date:XX)
[delete] message (mid:XX, creator_name:XX,
subject:XX, data:XX, file_name_1:XX,
receiver_name_1:XX)
[delete] article (aid:XX, subject:XX)
[delete] file (aid:XX, fid:XX)
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Appendix D Data Input Specifications
The data input specification list of Garoon is as follows including explanation of data kinds and input limit:
Data input specification of basic system administration
Item
Item name
Applications
MIME type
Extension
MIME type
Application menu
Standard
subject of
link to
application
Display
name of
link to
application
Subject of
link to URL
Display
name of
link to URL
with
language
options
URL
Icon URL
[Go] menu
Standard
subject of
[Go] menu
Display
name of
[Go] menu
URL
Web mail
Service
name
URL
Cybozu Garoon Administrator Guide
Type
Limited
input
Required
item
String
(one line)
String
(one line)
String
(one line)
String
(one line)
100

100

100

String
(one line)
100
String
(one line)
String
(one line)
100
String
(one line)
String
(one line)
String
(one line)
255
String
(one line)
100
String
(one line)
String
(one line)
String
(one line)
255
Unique
restriction
Description
100

In case of
adding
localized
names

100
In case of
adding
localized
names

255
100

In case of
adding
localized
names
100

1024

447
Appendix D Data Input Specifications
Item
Calendars
System mail
accounts
Office settings
settings
Item name
Calendar
name
Event
details
Outgoing
mail server
name
Outgoing
port
number
E-mail
Standard
office name
Localized
office name
Office code
Type
String
(one line)
String
(multiple
lines)
String
(one line)
Limited
input
Required
item
100
Unique
restriction
Description

1
65535

100

String
(one line)
100
String
(one line)
String
(one line)
String
(one line)
100

100

String
(one line)
100
Input limit:
Only number
is available.

100
In case of
adding
localized
names


1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Portal
Item
System portal name
My portal
Item name
Limited
input
Standard
portal
name
Localized
portal
name
String
(one
line)
String
(one
line)
100
Portlet
group
name
Default
portal
Reorder
portals
My Portal
name
String
(one
line)
Menu
100
My portlet
group
448
Type
Requir
ed
item
Unique
restriction
Description

100
In case of
adding
localized
names

Menu
String
(one
line)
String
(one
100

100

Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Portlet
Item name
Type
name
line)
Reorder My
Portals
Portlet
name
Menu
Item name
Type
String
(one
line)
Limited
input
Requir
ed
item
Unique
restriction
Description
Requir
ed
item
Unique
restriction
Description
100
Portlet
Item
System HTML
portlet
Standard
portlet
name
Localized
portlet
name
String
(one
line)
String
(one
line)
Group
Menu
My portal
Check
box
String
(multip
le
lines)
Radio
button
Radio
button
String
(one
line)
String
(one
line)
Menu
Portlet
details
Plain text
Rich text
Administrator HTML
portlet
Standard
portlet
name
Localized
portlet
name
Group
My portal
Portlet
details
Personal HTML
portlet
Portlet
name
Cybozu Garoon Administrator Guide
Check
box
String
(multip
le
lines)
String
(one
Limited
input
100

In the case of
adding a
localized
name
100
1
4294967295

100

100
1
4294967295

100

449
Appendix D Data Input Specifications
Item
Item name
Type
Limited
input
Requir
ed
item
Unique
restriction
Description
line)
Group
Menu
Portlet
details
String
(multip
le
lines)
Radio
button
Radio
button
Menu
Plain text
Rich text
Application menu
portlet
Font size
Menu width
Number of
menu items
Format
Notices portlet
Plain text
Rich text
Contents
Calendars portlet
Font size
System
calendar to
be used
Calendar
type
Display
Sunday
Rokuyo
Weather
forecast
Check
box
Menu
1
4294967295

65535
1
1
65535
1
65000
1
65535
1
Menu
65535
1
Menu
65535
1
Radio
button
Radio
button
Radio
button
String
(multip
le
lines)
Menu
Check
box
Check
box
Check
box
1
1
1
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
450
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Space
Item
Categories
Item name
Standard
subject
Localized
subject
Category
code
Notes
Spaces
Name
Members
Notes
Discussions
Subject
Body
Notes
Shared To-Dos
Name
Notes
Discussion search
Search text
Type
String
(one
line)
String
(one
line)
String
(one
line)
String
(multipl
e lines)
String
(one
line)
Menu
String
(multipl
e lines)
String
(one
line)
String
(multipl
e lines)
文字列
(複数
行)
String
(one
line)
String
(multipl
e lines)
String
(one
line)
Limited
Required
Unique
input
item
restriction
100
Description

100
In the case of
adding a
localized name
1
100


2
65535
100
2
65535
100

65535
2
65535
2
100
65535

2
100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
2
: The default value is set automatically by Garoon.
Cybozu Garoon Administrator Guide
451
Appendix D Data Input Specifications
Bookmarks
Item
Shared bookmarks
Item name
Subject
URL
Notes
Personal bookmarks
Reorder
links or
dividers
Single
sign-on
Subject
URL
Notes
Shared categories
Reorder
links or
dividers
Standard
subject
Localized
subject
Category
code
Notes
Personal categories
452
Reorder
subcategori
es
Subject
Type
String
(one
line)
String
(one
line)
String
(multip
le
lines)
Menu
Limited
input
100
Required
item
Unique
restriction
Description

255

1
65535
Menu
String
(one
line)
String
(one
line)
String
(multip
le
lines)
Menu
100

255

String
(one
line)
String
(one
line)
100
String
(one
line)
String
(multip
le
lines)
Menu
100
String
(one
1
65535

100
In the case of
adding a
localized
name

1
65535
100


Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Item name
Type
Limited
input
Required
item
Unique
restriction


Description
line)
Category
code
Notes
Bookmark search
Bookmark portlet
settings
Reorder
subcategori
es
Search text
String
(one
line)
String
(multip
le
lines)
Menu
100
1
65535
String
(one
line)
Menu
65535
1
Number of
columns
Category
Menu
65535
1
65535
1
Shared or
Personal
Search
category
Radio
button
String
(one
line)
Font size
100
1
100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Schedule
Item
Appointments
Item name
Subject
menu
Subject
Notes
Company
name
Postcode
Address
Cybozu Garoon Administrator Guide
Type
Limited
input
Menu
100
String
(one
line)
String
(multip
le
lines)
String
(one
line)
String
(one
line)
String
(one
line)
100
65535
Required
item
Unique
restriction
Description
1
100
100
65535
1
453
Appendix D Data Input Specifications
Item
Item name
Route
Travel time
Travel
expense
Company
phone
number
User
search
Comments
Custom items of
facility reservation
Item name
Item code
String (one
line) of item
type
String
(multiple
lines) of
item type
Menu of
item type
Facilities
Standard
facility
name
Localized
facility
name
Facility
code
Notes
454
Type
Limited
input
String
(one
line)
String
(one
line)
String
(one
line)
String
(one
line)
String
(one
line)
String
(multip
le
lines)
String
(one
line)
String
(one
line)
String
(one
line)
String
(multip
le
lines)
String
(multip
le
lines)
String
(one
line)
String
(one
line)
65535
String
(one
line)
String
(multip
le
lines)
100
Required
item
Unique
restriction
Description
1
100
100
100
45
1
65535
100

100


100
65535
1
65535
1
100

100
In the case of
adding a
localized
name

65535

1
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Facility groups
Item name
Type
Limited
input
Required
item
Unique
restriction
Description
V-CUBE
Meeting
Check
box
Maximum
number of
participants
String
(one
line)
3
Standard
facility
group
name
Localized
facility
group
name
Facility
group code
String
(one
line)
100
String
(one
line)
100
In the case of
adding a
localized
name
String
(one
line)
String
(multip
le
lines)
String
(one
line)
String
(multip
le
lines)
String
(multip
le
lines)
Check
box
100
2
Notes
Schedule search
Search text
Appointment type
menu
Appointme
nt type
Additional
appointments
Additional
appointme
nt note
V-CUBE Meeting
Enable
V-CUBE
Meeting
Show URL
on the
details
screen
Send
invitation
URL via
e-mail
Number of
external
invitee
fields
Cybozu Garoon Administrator Guide
In the case of
using
V-CUBE
Meeting
In the case of
using
V-CUBE
Meeting



65535
1
100
65535
1
65535
1
Check
box
Check
box
String
(one
line)
3
Maximum
value: 100
455
Appendix D Data Input Specifications
Item
Item name
V-CUBE
Meeting
URL
Login ID
Password
E-mail forwarding of
personal settings
E-mail
address for
forwarding
appointme
nt
notification
s
Type
String
(one
line)
String
(one
line)
String
(one
line)
String
(one
line)
Limited
input
Required
item
Unique
restriction
Description
255
3
100
3
64
3
100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
2
: “Standard facility group name_code” is set automatically when this field is empty.
3
: Use the information that was issued to you when you signed up for V-CUBE Meeting.
Messages
Item
Folders
Item name
Title
Memo
Messages
Title
Body
Comments
User
search
456
Messages search
(User screen)
Search
text
Messages search
(Administrator
screen)
Search
text
Type
String
(one
line)
String
(multipl
e lines)
String
(one
line)
String
(multipl
e lines)
String
(multipl
e lines)
String
(one
line)
String
(one
line)
String
(one
line)
Limited
input
Required
item
Unique
restriction
Description
100

1
65535
100

4294967
295
1
4294967
295
1
45
100
100
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Filters
Item name
Filter
name
Conditions
Type
String
(one
line)
String
(one
line)
Limited
input
Required
item
Unique
restriction
Description
100

100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Bulletin Board
Item
Categories
Topics
Item
name
Type
Standard
subject
Localized
subject
String
(one line)
String
(one line)
100
Category
code
Notes
String
(one line)
String
(multiple
lines)
String
(one line)
String
(multiple
lines)
String
(multiple
lines)
String
(one line)
100
Subject
Body
Commen
ts
Bulletin board
search
Search
text
Limited
input
Required
item
Unique
restriction

In the case of
adding a
localized
name
100
1


2
65535
100
Description

4294967295
2
4294967295
2
100
1
: The default value is set automatically by Garoon.
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
2
Cabinet
Item
Folders
Item name
Standard
subject
Localized
subject
Cybozu Garoon Administrator Guide
Type
String
(one line)
String
(one line)
Limited
input
100
100
Required
item
Unique
restriction
Description

In the case of
adding a
localized
name
457
Appendix D Data Input Specifications
Item
Item name
Folder code
Notes
Files
Subject
Description
Update
comment
Bulletin board
search
Search text
Type
String
(one line)
String
(multiple
lines)
String
(one line)
String
(multiple
lines)
String
(multiple
lines)
String
(one line)
Limited
input
100
Required
item
Unique
restriction


Description
1
2
65535
100
65535
2
65535
2
100
1
: The default value is set automatically by Garoon.
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
2
Memo
Item
Memos
Item name
Subject
Contents
Files
Subject
Description
Update
comment
Folders
Subject
Notes
Memo
search
Search text
Type
String
(one line)
String
(multiple
lines)
String
(one line)
String
(multiple
lines)
String
(multiple
lines)
String
(one line)
String
(multiple
lines)
String
(one line)
Limited
input
100
Required
item
Unique
restriction
Description

1
4294967295
100
65535
1
65535
1
100
65535

1
100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
458
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Phone Messages
Item
Phone
Messages
Item name
Caller
Phone
number
Message
Search text
E-mail
forwarding
settings
E-mail
address for
forwarding
Phone
Messages
Type
String
(one line)
String
(one line)
String
(multiple
lines)
String
(one line)
String
(one line)
Limited
input
100
Required
item
Unique
restriction
Description

100
1
65535
100
100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Timesheet
Item
Timesheet
Item
name
Notes
Type
String
(one line)
Limited
input
Required
item
Unique
restriction
Description
Required
item
Unique
restriction
Description
100
To-Do List
Item
To-Do
Item
name
To-Do
name
Notes
Categories
Category
name
Type
String
(one line)
String
(multiple
lines)
String
(multiple
lines)
Limited
input
100

1
65535
255

1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Address Book
Item
Address
Item name
Type
Display as
String
(one line)
Cybozu Garoon Administrator Guide
Limited
input
100
Required
item
Unique
restriction
Description

459
Appendix D Data Input Specifications
Item
Type
Last name
String
(one line)
String
(one line)
String
(one line)
100
String
(one line)
100
String
(one line)
String
(one line)
100
String
(one line)
String
(one line)
String
(one line)
String
(one line)
String
(one line)
String
(one line)
String
(one line)
100
First name
Last name
pronunciati
on
First name
pronunciati
on
Company
name
Company
name
pronunciati
on
Departme
nt name
Postcode
Address
Route
Travel time
Travel
expense
Company
phone
number
Company
fax
number
URL
Position
Personal
phone
number
E-mail
Notes
My address
groups
460
Limited
input
Item name
Address
group
name
Required
item
Unique
restriction
Description
100
100
100
100
4096
100
100
100
100
String
(one line)
100
String
(one line)
String
(one line)
String
(one line)
255
String
(one line)
String
(multiple
lines)
String
(one line)
100
100
100
1
65535
100

Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Item name
Notes
Books
Standard
book name
Localized
book name
Book code
Address Book
search
Custom items
Search
text
Item name
Item code
String (one
line) of
item type
String
(multiple
lines) of
item type
URL of
item type
Image
URL of
item type
E-mail of
item type
IP phone
of item
type
Type
Limited
input
String
(multiple
lines)
String
(one line)
String
(one line)
65535
String
(one line)
String
(one line)
String
(one line)
String
(one line)
String
(one line)
100
String
(multiple
lines)
100
Required
item
Unique
restriction
Description
1

100
In the case of
adding a
localized
name


100
100

100


100
1
65535
String
(one line)
String
(one line)
255
String
(one line)
String
(one line)
100
255
100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
E-mail
Item
Mail server
Item
name
Mail
server
code
Mail
server
name
Outgoing
mail
Cybozu Garoon Administrator Guide
Type
Limited
input
String
(one line)
100
String
(one line)
100
String
(one line)
100
Required
item
Unique
restriction


Description


461
Appendix D Data Input Specifications
Item
User account
E-mail
Item
name
server
name
Outgoing
port
number
Incoming
mail
server
name
Incoming
port
number
User
account
code
User
account
name
E-mail
Incoming
mail
account
name
Incoming
mail
password
Outgoing
mail
account
name
Outgoing
mail
password
User
search
To
Cc
Bcc
Title
Body
Signature
462
Type
Limited
input
Required
item
String
(one line)
100
String
(one line)
100
String
(one line)
100
String
(one line)
100
String
(one line)
100
String
(one line)
String
(one line)
100
String
(one line)
64
String
(one line)
100
String
(one line)
64
String
(one line)
String
(one line)
String
(one line)
String
(one line)
String
(one line)
String
(multiple
lines)
100
Unique
restriction
Description
Input limit:
Only number
is available.


Input limit:
Only number
is available.




100


65535
1
65535
1
65535
1
255
1
4294967295
1
65535
1
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Folder
Item
name
Subject
Notes
E-mail search
of user screen
E-mail search
of system
administrator
screen
Signature
Sender
information
settings
E-mail filter
settings
Search
text
Search
text
Signature
name
Contents
Name to
show
after
"From"
Filter
name
Condition
s
Type
String
(one line)
String
(multiple
lines)
String
(one line)
String
(one line)
String
(one line)
String
(multiple
lines)
String
(one line)
String
(one line)
String
(one line)
Limited
input
100
Required
item
Unique
restriction
Description

1
65535
100
100
100

1
65535
100
100

100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Workflow
Item
Dedicated or
shared route
Item name
Type
Route
name
Route code
String
(one line)
String
(one line)
String
(multiple
lines)
Radio
button
Check
box
Description
Text type
Administrative
memo
Show
description
in icon
display
Administrat
ive memo
Cybozu Garoon Administrator Guide
String
(multiple
lines)
Limited
input
Required
item
100

100

Unique
restriction
Description

65535
Default value
is text.
Default value
is null.
65535
463
Appendix D Data Input Specifications
Item
Item name
Approval route
steps
Step
requiremen
t
Radio
button
Approval and
acknowledgment
route steps
Step name
String
(one line)
Check
box
Select shared
route
Categories
Request forms
Allow
changes to
route
Allow
applicant to
change
initial value
File
Limited
input
100
Default value
is null.
File

Category
code
Notes
String
(one line)
String
(multiple
lines)
String
(one line)
String
(one line)
String
(multiple
lines)
Radio
button
100
String
(one line)
Description

Check
box
100
URL of icon
Unique
restriction
Default value
is null.
String
(one line)
String
(one line)
Request
form name
Request
form code
Description
Required
item
-Approval (all
approvers)
-Approval
(one or more
approvers)
Default value
is Approval
(all
approvers)
Standard
title
Localized
title
Request
form icon
464
Type

100
In the case of
adding a
localized
name


1
65535
1
100

100


1
65535

Select from
12 icons and
indicate URL.
255
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Common items
Item name
Type
Request
number
format
Radio
button
Request
number
text format
Type
String
(one line)
Item name
String
(one line)
Radio
button
Text type
Cybozu Garoon Administrator Guide
Limited
input
Required
item
Unique
restriction
Description
-Use same
request
number for
every request
form.
-Use
distinctive
request form
number.
-Do not use
any request
number.
Default value
is “use same
request
number for
every request
form”.
100
Menu
Options are
as follows:
String (one
line)
String
(multiple
lines)
Option button
Check box
Numeric
value
Automated
calculation
Date
Attachment
Route search
Default value
is String (one
line).
100

Options are
as follows:
-Plain text
-Rich text
Default value
is plain text.
465
Appendix D Data Input Specifications
Item
Item name
Type
Description
String
(multiple
lines)
Check
box
Show
description
with icon
Required
item
String to
display
before or
after the
entry field
Place to
display
setting
string
Place item
on same
row as
previous
item
Separator
Items of one line
string
Entry field
width
Maximum
input
characters
Character
restriction
466
Check
box
String
(one line)
Limited
input
Required
item
Description
65535
Default value
is null.
Default value
is null.
100
Menu
Options are
as follows:
-Do not use a
label.
-Place it
before item.
-Place it after
item.
Default value
is "Do not use
a label".
Default value
is null.
Check
box
String
(one line)
String
(one line)
100
String
(one line)
100
Radio
button
Unique
restriction
100

Input limit:
Only number
is available.
Input limit:
Only number
is available.
Option are as
follows:
-No limit
-Only
two-byte
character
-Only
single-byte
characters
Default value
is without
input limit
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Item name
Limited
input
Initial value
Radio
button
direct input
String
(one line)
Menu
100
String
(one line)
100
User
information
Items of multiple
lines string
Type
Character
size
Required
item
String
(one line)
100

Initial value
Cybozu Garoon Administrator Guide
String
(multiple
lines)
Description
Options are
as follows:
-Direct input
-User
information
Default value
is "Direct
input".

Line size
Unique
restriction
Options are
as follows:
-User ID
-User name
-User login
name
-User
pronunciation
-User E-mail
-User contact
-User URL
-User notes
-User
position
Default value
is "User ID".
Input limit:
Only number
is available.
Default value
is 40.
Input limit:
Only number
is available.
Default value
is 3.
65535
467
Appendix D Data Input Specifications
Item
Items of menu
Item name
Radio
button
Direct input
String
(multiple
lines)
String
(one line)
String
(multiple
lines)
String
(one line)
Check
box
Radio
button
65535
Maximum
String
(one line)
100
Minimum
String
(one line)
100
Initial value
String
(one line)
100
Significant
figures
Menu
Options
Initial value
Items of check
box
Items of numeric
value
468
Limited
input
Menu item
Initial value
Items of option
buttons
Type
Initial value
Limits
Required
item
Unique
restriction
Description
Options are
as follows:
-Direct input
-User
information of
organization
membership
Import user
information
when you set
this item.
Default value
is "Direct
input".
100
65535
100
Default value
is null.
Options are
as follows:
-None
-Limited
Default value
is "None".
Input limit:
Only number
is available.
Input limit:
Only number
is available.
Input limit:
Only number
is available.
The number
between zero
and 10 is
available for
setting.
Default value
is 0.
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Items of
automated
calculation
Item name
Type
Limited
input
Required
item
Unique
restriction
Description
Negative
value
format
Menu
Right-align
numeric
values
Display
thousands
separator
Significant
figures
Check
box
Display
options:
--1234
-▲1234
-△1234
Default value
is "-1234".
Default value
is null.
Check
box
Default value
is null.
Menu
Negative
value
display
format
Menu
Calculation
details
Radio
button
Select the
number from
0 to 10.
Default value
is “0”.
Display
options:
--1234
-▲1234
-△1234
Default value
is "-1234".
Options are
as follows:
-Arithmetic
-Simple sum
Default value
is
“Arithmetic”.
Type of left
side
number
Left side
number
Menu
operators
Menu
Type of
right side
number
String
(one line)
Cybozu Garoon Administrator Guide
String
(one line)
100
100
Input limit:
Only number
is available.
Options are
as follows:
-+
--
-×
-÷
Default value
is “+”.
Input limit:
Only number
is available.
469
Appendix D Data Input Specifications
Item
Items of date
Items of
attachment
470
Item name
Type
Right side
number
Right-align
numeric
values
Display
thousands
Separator
Do not
display
calculation
results on
calculation
form
Initial value
Menu
Specific
initial value
Maximum
number of
files
Date
Show
image with
body text
Resize
image
Resize
image of
width
Check
box
Limited
input
Required
item
Unique
restriction
Description
Check
box
Default value
is null.
Check
box
Default value
is null.
Check
box
Default value
is null.
Radio
button
Options are
as follows:
-Request
date
-Specific date
-Unspecified
(blank)
Default value
is " Request
date".
Menu
Check
box
String
(one line)
Select the
number of
attachment
files from 1 to
5.
Default value
is 1.
Default value
is null.
3
Default value
is null.
Input limit:
Only number
is available.
Minimum
number of
characters: 0
Maximum
number of
characters:
999
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Item name
Resize
image of
height
Items of Route
Search
Edit route steps
Process
unprocessed
requests
Send back or
cancel requests
Type
Limited
input
String
(one line)
Required
item
Unique
restriction
3
Description
Input limit:
Only number
is available.
Minimum
number of
characters: 0
Maximum
number of
characters:
999
Menu
Comments
Comments
Comments
String
(multiple
lines)
String
(multiple
lines)
String
(multiple
lines)
65535
65535
65535
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
MultiReport
Item
Categories
Item name
Subject
Localized
subject
Category
code
Notes
Report forms
Form name
Form code
Description
Common Items
Type
Cybozu Garoon Administrator Guide
Type
String
(one line)
String
(one line)
String
(one line)
String
(multiple
lines)
String
(one line)
String
(one line)
String
(multiple
lines)
String
(one line)
Limited
input
100
Required
item
Unique
restriction
Description

100
In case of
adding a
localized
name
100


1
65535
100

100


1
65535
100

Options are
as follows:
- String (one
471
Appendix D Data Input Specifications
Item
Item name
Type
Limited
input
Required
item
Unique
restriction
Description
line)
- String
(multiple
lines)
- Menu
- Option
buttons
- Check box
- Numeric
value
- Date
- Time
- Attachment
Default value
is String (one
line).
Item name
Description
Show
description
with icon
Required
item
String to
display
before or
after the
entry field
Place to
display
setting
string
Items of one line
string
472
String
(one line)
String
(multiple
lines)
Check
box
Check
box
String
(one line)
100

1
65535
100
Menu
-Do not use a
label.
-Place it
before item.
-Place it after
item.
Default value
is "Do not use
a label".
Entry field
width
String
(one line)
100
Maximum
input
characters
Character
restriction
String
(one line)
100
Radio
button

Options are
as follows:
-None
-Double-byte
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Item name
Type
Limited
input
Required
item
Unique
restriction
Description
characters
only
-Single-byte
characters
only
Default value
is "None".
Direct input
User
information
Items of multiple
lines string
Character
size
String
(one line)
Menu
100
String
(one line)
100

Line size
String
(one line)
100

Initial value
Items of menu
Menu item
Cybozu Garoon Administrator Guide
String
(multiple
lines)
Radio
button
65535
Options are
as follows:
-User ID
-User name
-User login
name
-User
pronunciation
-User E-mail
-User contact
-User URL
-User notes
-User
position
Default value
is "User ID".
Input limit:
Only number
is available.
Default value
is 40.
Input limit:
Only number
is available.
Default value
is 3.
1
Options are
as follows:
-Direct input
-User
information of
organization
membership
Default value
is "Direct
input".
Organization
membership
473
Appendix D Data Input Specifications
Item
Item name
Type
Limited
input
Required
item
Unique
restriction
Description
indicates the
user
information of
report
creator.
Direct input
Initial value
Items of option
buttons
Options
Initial value
Items of check
box
Items of numeric
value
Initial value
Limits
Maximum
Minimum
Initial value
Significant
figures
Negative
value
format
Items of date
474
String
(multiple
lines)
String
(one line)
String
(multiple
lines)
String
(one line)
Check
box
Radio
button
65535
String
(one line)
String
(one line)
String
(one line)
Menu
100
Menu
Display
options
Check
box
Initial value
Radio
button
1
100
65535
1
100
Default value
is null.
Options are
as follows:
-None
-Limited
Default value
is "None".
100
100
Display
options:
--1234
-▲1234
-△1234
Default value
is "-1234".
Display
options:
-Right-align
numeric
values
-Display
thousands
separator
Default value
is null.
Options are
as follows:
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Item
Item name
Type
Limited
input
Required
item
Unique
restriction
Description
-Creation
date
-Specific date
-Unspecified
(blank)
Default value
is "Creation
date".
Items of time
Items of
attachment
Specific
initial value
Initial value
Date
Specific
initial value
Maximum
number of
files
Time
Show
image with
body text
Resize
image
Resize
image of
width
Check
box
Resize
image of
height
Cybozu Garoon Administrator Guide
Radio
button
Options are
as follows:
-Creation
time
-Specific time
-Leave it
blank
Default value
is "Creation
time".
Menu
Check
box
String
(one line)
String
(one line)
Select the
number of
attachment
files from 1 to
5.
Default value
is "1".
Default value
is null.
3
3
Default value
is null.
Input limit:
Only number
is available.
Minimum
number of
characters: 0
Maximum
number of
characters:
999
Input limit:
Only number
is available.
Minimum
number of
characters: 0
475
Appendix D Data Input Specifications
Item
Item name
Type
Limited
input
Required
item
Unique
restriction
Description
Maximum
number of
characters:
999
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
RSS Reader
Item
Shared sites
Item name
Site name
URL
Notes
Type
String
(one line)
String
(one line)
String
(multiple
lines)
Limited
input
Required
item
Unique
restriction
Description
100
255

1
65535
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Cybozu Online Service
Item name
Type
Company search
Search text
of company
name
Search text
of postcode
Search text
of address
Search text
of
departure
place
Search text
of
destination
String
(one line)
100
String
(one line)
String
(one line)
String
(one line)
100
String
(one line)
100
Postcode search
Map search
Route search
476
Limited
input
Item
Required
item
Unique
restriction
Description
100
100
Cybozu Garoon Administrator Guide
Appendix D Data Input Specifications
Presence indicators
Item
Presence
information
Item name
Status
menu
settings
Type
String
(multiple
lines)
Limited
input
Required
item
Unique
restriction
Description
1
65535
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Notifications
Item
External
notification
Notification
search
Limited
input
Item name
Type
Display
name
External
notification
code
Permitted
URLs
String
(one line)
String
(one line)
60
String
(multiple
lines)
String
(one line)
4294967
295
Search text
Required
item
Unique
restriction
Description

60

1

100
1
: The maximum number of characters is “65535” with single-byte characters. The maximum number
of characters varies depending on the character type.
Cybozu Garoon Administrator Guide
477
Appendix E Search Specifications
Appendix E Search Specifications
The search specification list of Garoon is as follows.
•
Tip
Categories and folders can be searched only by the users who have been granted the user rights.
Item
Search users
or
Select users
Target
Users
Search in
User name: Default:
User name: English spelling
Login name
Pronunciation
E-mail
Space
Discussions
Personal
Bookmarks
or Shared
Bookmarks
Categories
Subject
User name
Body
Comment
Category name
Links
Subject
Schedule
Appointments
URL
Users
Facilities
Messages
Messages
Bulletin Board
Categories
Topics
478
Description
Searches users that meet either
of the conditions if you set multiple
search conditions such as user
name login name and
pronunciation.
Searches users with E-mail
address that is displayed on user
information.
Searches discussions that meet
all of the conditions when you put
a space after each keyword.
Subject
Company information
Appointment type and text subject
Company name is available for
target.
Notes
Comments
User name (Display name)
User name (Localized
name)
Login name
Pronunciation
E-mail
Position
Facility name data
Title
Body
Comments
From
To
Category name
Searches localized names with
the language that are available to
users.
Subject
Body
Cybozu Garoon Administrator Guide
Appendix E Search Specifications
Item
Cabinet
Target
Folders
Files
Memo
Memos
Search in
From
Comments
Folder name
Description
Added localized name is available
for target.
Subject
File name
File description
Registered
Updated
Subject
Contents
Files
Subject
Description
Phone Messages
User list
Personal Address
Book
Phone
messages
Phone
messages
history
Users
Built-in items
Custom items
Cybozu Garoon Administrator Guide
To
Message
From
Message
Recipient’s name
Sender's name
User name (Display name)
User name (Localized
name)
Pronunciation
E-mail
Title
Name
Name (Pronunciation)
Company
Company (Pronunciation)
Department
Postcode
Address
Map
Route
Company phone number
Company fax number
URL
Position
Personal phone number
E-mail
Memo
String (one line)
String (multiple lines)
URL
Image URL
E-mail
IP phone
Searches users with search text
key words that are displayed on
Phone Messages.
Items with selected "Active" on
the Items settings screen are
available for target.
Items with selected "Active" on
the Items settings screen are
available for target.
479
Appendix E Search Specifications
E-mail
Item
Target
E-mail
Workflow
Requests
MultiReport
Categories
Search in
Title
Body
From
To
Cc
Bcc
Status
Request date
Number
Title
Applicant
Entry field
Priority
Category name
Reports
Subject
Date
Author
Items
Comments
Items with details
Notifications
Notifications
External
notifications
480
Description
Cannot search categories without
access privilege.
The following types are included.
- String (one line)
- String (multiple lines)
- Option buttons item
You can set search conditions to
each item on a report form.
Subject
Contents
Name
Subject
Contents
Name
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Appendix F Error Messages
The error messages displayed in Garoon are as follows:
DB***** Database error
Error number
DB00000
Error message
Failed to connect to the DB
server.
DB01005
Failed to create table on DB
server.
Cause
Failed to connect to the
following database:
- Host: ***
- Database: ***
******
Response from
database server: ******
DB01030
DB server table handler has
returned an error.
Response from
database server: ******
DB01040
The number of clients
connected to the DB server
is too large.
Response from
database server: ***
DB01041
Resources are insufficient
on the DB server.
Response from
database server: ***
DB01042
DB server failed to obtain
client address.
Response from
database server: ***
DB01043
DB server failed to
handshake with client.
Response from
database server: ***
DB01051
Cannot find table.
Response from
database server: ***
DB01054
An unknown column was
specified.
Response from
database server: ***
DB01061
An index exists with the
same name.
Response from
database server: ***
DB01062
The value is duplicated.
Response from
database server: ***
Cybozu Garoon Administrator Guide
Countermeasure
Confirm whether or not
the DB server is
operating normally.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
While a while, and then
try again. If this
condition persists for a
long time, consult the
administrator of the
server.
Increase the maximum
resources that can be
used by the DB server.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Specify a unique value,
and try again.
481
Appendix F Error Messages
Error number
DB01064
Error message
The query syntax is invalid.
Cause
Response from
database server: ***
Countermeasure
Please contact Cybozu
official partner or
distributors.
DB01072
The column for the index
target does not exist.
Response from
database server: ***
DB01091
You cannot delete a column
or index.
Response from
database server: ***
DB01104
You attempted to process
an extremely large amount
of data.
You have attempted to use
an unknown table on the
DB server.
DB server is currently
blocking connection.
Response from
database server: ***
Number of columns and the
number of values do not
match.
No tables exist in the
database.
Response from
database server: ***
DB01205
Lock acquisition timed out
on the DB server.
Response from
database server: ***
DB01213
A deadlock occurred in the
database.
Object cannot be added
because of external key
restriction.
Object cannot be deleted
because of external key
restriction.
There is an invalid
character in the string.
Response from
database server: ***
Response from
database server: ***
Please contact Cybozu
official partner or
distributors.
Confirm whether or not
the column or index
exists.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
To the server's
administrator: Execute
mysqladmin
flush-hosts.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Try again. If this
condition persists for a
long time, consult the
administrator of the
server.
Try again.
DB01109
DB01129
DB01136
DB01146
DB01216
DB01217
DB01300
DB01451
DB01452
482
Object cannot be deleted
because of external key
restriction.
Object cannot be added
because of external key
restriction.
Response from
database server: ***
Response from
database server: ***
Response from
database server: ***
Response from
database server: ***
Response from
database server: ***
Response from
database server: ***
Response from
database server: ***
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
DB02000
Error message
An error occurred on the DB
engine client.
Cause
Response from
database server: ***
DB02001
Failed to create Unix
domain socket on DB
engine.
DB02002
Failed to connect locally
with DB engine.
DB02003
Failed to connect to the DB
server.
DB02004
Failed to create IP socket
on DB engine.
DB02005
You attempted to connect to
an unknown DB server.
DB02010
Failed to connect
tolocalhost.
DB02011
DB engine failed to connect
using TCP.
DB02012
DB engine failed to
handshake while
connecting to the server.
DB02013
The connection with the DB
server has been
disconnected.
A database error has
occurred.
Database error number: xxx
Failed to connect to the
following database:
- Host: ***
- Database: ***
***
Failed to connect to the
following database:
- Host: ***
- Database: ***
***
Failed to connect to the
following database:
- Host: ***
- Database: ***
***
Failed to connect to the
following database:
- Host: ***
- Database: ***
***
The IP address of the
following host is
unknown: ***
***
Failed to connect to the
following database:
- Host: ***
- Database: ***
***
Failed to connect to the
following database:
- Host: ***
- Database: ***
***
Failed to connect to the
following database:
- Host: ***
- Database: ***
***
Response from
database server: ***
DB99999
Cybozu Garoon Administrator Guide
Response from
database: ***
Countermeasure
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Confirm whether or not
the DB server is
operating normally.
Confirm whether or not
the DB server is
operating normally.
Please contact Cybozu
official partner or
distributors.
Confirm whether or not
the server settings are
correct.
Consult the
administrator of the
server.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
Confirm the condition of
the server.
Please contact Cybozu
official partner or
distributors.
483
Appendix F Error Messages
FW***** System error
Error number
FW00001
Error message
An unexpected error has
occurred.
Cause
Cause is unknown.
Countermeasure
Please contact Cybozu
official partner or
distributors.
FW00002
Cannot import file.
Could not open the
following file: ***.
Confirm that you have
selected the file you
want and that you have
access to the file.
FW00003
Cannot write the file.
Could not open the
following file: ***.
Confirm that you have
selected the file you
want and that you have
access to the file.
FW00004
An error occurred while
processing.
Required items have
not been entered.
Enter the required items
and try again.
If details are displayed,
resolve by referencing
them.
FW00005
The character string is
invalid for "Pronunciation".
The following string
includes characters that
cannot be used in
"Pronunciation": ***
Modify to an
appropriate string, and
try again.
If details are displayed,
resolve by referencing
them.
FW00006
Failed to add the file.
The following file could
not be added correctly:
***
Confirm the target file,
and add again.
FW00007
Cannot log in.
The password or login
name is incorrect.
Confirm the password
or login name, and try
again.
FW00008
Cannot log in.
The account of the user
who is attempting to log
in is inactive.
Confirm with the system
administrator whether
your account is active.
484
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
FW00009
Error message
Cannot access the specified
screen.
Cause
This screen or function
requires the following
privileges: ***.
The currently logged-in
user does not have the
privilege to access this
screen or function.
Countermeasure
Consult with the system
administrator or the
application's
operational
administrator.
FW00010
The confirmation password
is incorrect.
The confirmation
password is incorrect.
Confirm the password
you have entered, and
try again.
FW00011
There is not enough
available disk space.
You need at least the
following amount of disk
space to run the
component: n MB.
Secure free disk space
on the following: ***
FW00012
Failed to import the CSV
file.
The format of the
following line is invalid:
n.
Modify to the correct
format, and try again.
FW00013
Access from an illegal
terminal has been detected.
The client that started
the session and the
current client are
different.
Restart your Web
browser, and then
access.
FW00014
The driver class is not
defined.
The class name is
incorrect or no class
definition exists.
Define the following
driver class for the
following file:
- File name: ***
- Driver class: ***
Cybozu Garoon Administrator Guide
485
Appendix F Error Messages
Error number
FW00015
Error message
Hook function is not
defined.
Cause
The function name is
incorrect or no function
definition exists.
Countermeasure
Define the following
hook function for the
following file:
- File name: ***
- Hook function: ***
FW00016
License information is
invalid.
The license information
file may be corrupt.
Please contact Cybozu
official partner or
distributors.
FW00017
There is no license driver.
The license driver may
have been deleted.
Please contact Cybozu
official partner or
distributors.
FW00018
Cannot find log target
object.
The log target name
may be incorrect.
Confirm the following is
the correct target name:
***.
FW00019
Log category name is
invalid.
The following category
name is not in the
correct format: ***.
Specify one character
or more string for
subcategory.
FW00020
Invalid log target.
The log target requires
the implementation of
the CB_LogTarget
interface.
Please contact Cybozu
official partner or
distributors.
FW00021
Cannot find cache target
object.
The cache target name
may be incorrect.
Confirm the following is
the correct target name:
***.
486
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
FW00022
Error message
Invalid cache target.
Cause
The cache target
requires the
implementation of the
CB_CacheTarget
interface.
Countermeasure
Please contact Cybozu
official partner or
distributors.
FW00023
Cannot find profile target
object.
The profile target name
may be incorrect.
Confirm the following is
the correct target name:
***.
FW00024
Invalid profile target.
The profile target
requires the
implementation of the
following interface:
CB_***Target.
Please contact Cybozu
official partner or
distributors.
FW00025
Could not write profile.
You are only authorized
to import the profile
target.
Before writing profile,
check whether it can be
written.
FW00026
Container settings are
invalid.
The required attribute
"class" is not included in
the following identifier's
settings: ***.
Specify the required
attributes.
FW00027
Invalid container settings
object.
Specify an appropriate
container settings
object.
Please contact Cybozu
official partner or
distributors.
FW00028
Cannot obtain object from
container.
The following identifier
has not been set: ***.
Please contact Cybozu
official partner or
distributors.
FW00029
Cannot access this URL.
The following page has
not been made public:
***.
Please contact Cybozu
official partner or
distributors.
FW00030
Invalid date.
Enter a valid date.
Please contact Cybozu
official partner or
distributors.
Cybozu Garoon Administrator Guide
487
Appendix F Error Messages
Error number
FW00031
Error message
Invalid time period.
Cause
Enter a valid time
period.
Countermeasure
Please contact Cybozu
official partner or
distributors.
FW00032
Cannot find time zone
information.
The time zone identifier
may be incorrect.
Confirm whether the
following is the correct
time zone identifier: ***.
FW00034
Invalid date and time
period.
Enter a valid date and
time period.
Please contact Cybozu
official partner or
distributors.
FW00036
Failed to download the file.
The file may have been
deleted for some
reason.
Confirm with system
administrator.
FW00037
The POST parameter size
that can be processed has
been exceeded.
POST parameters
cannot be processed if
they are larger than the
following size: n bytes.
Please contact Cybozu
official partner or
distributors.
FW00038
Failed to validate license
driver.
The license driver may
be corrupt.
Please contact Cybozu
official partner or
distributors.
FW00039
Cannot continue
processing.
You may not have the
write privilege for the
following directory: ***.
Confirm with system
administrator.
FW00040
Cannot continue POP3
communication.
(Response from mail
server:) "***"
Confirm the condition of
the server you are
connecting to.
FW00041
Cannot continue IMAP
communication.
(Response from mail
server:) "***"
Confirm the condition of
the server you are
connecting to.
488
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
FW00042
Error message
Cannot continue
processing.
Cause
Cannot create the
following file: ***.
Countermeasure
Confirm with system
administrator.
FW00043
Cannot display page.
An invalid request may
have been made.
FW00046
Cannot find the specified
office.
The office was specified
incorrectly, or the office
no longer exists.
After reloading the
page, try the operation
again. If this does not
resolve the problem,
check with the system
administrator.
Confirm the target
office.
FW00047
Cannot set the specified
office code.
You are specifying an
existing office code.
A duplicate office code
cannot be set.
Specify a unique office
code.
FW00048
Invalid character encoding
is used in the request
parameter.
An invalid request may
have been created.
Confirm the request
details.
FW00050
Failed to import the CSV
file.
The language code was
specified incorrectly.
Confirm the language
code of the line number
shown.
FW10001
The column type and the
value type you want to set
do not match.
Please contact Cybozu
official partner or
distributors.
FW10002
An invalid column type has
been specified.
The column "***" in
table "***" is specified
as data type "***", but
"***" was specified as
the value.
The following type is not
a valid column data
type: ***.
FW10003
Failed to change table.
The following table
does not exist: ***.
Please contact Cybozu
official partner or
distributors.
Please contact Cybozu
official partner or
distributors.
GRN_ADDR_***** Address Book application error
Error number
GRN_ADDR_22000
Error message
The address book
target driver does not
exist.
Cybozu Garoon Administrator Guide
Cause
The address book
target driver may have
been deleted.
Countermeasure
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
489
Appendix F Error Messages
Error number
GRN_ADDR_22001
Error message
Cannot find the
specified book.
GRN_ADDR_22002
Cannot find the
specified address data.
GRN_ADDR_22003
Cannot find the
specified customizable
item.
GRN_ADDR_22004
Cannot find the
specified user right.
GRN_ADDR_22005
Cannot find the
specified file.
GRN_ADDR_22006
Cannot find the
specified user right's
target.
Cannot find the
specified user right.
GRN_ADDR_22007
Cause
The book was specified
incorrectly, or the book
no longer exists.
The address data was
specified incorrectly, or
the address data no
longer exists.
The customizable item
ID was specified
incorrectly, or the
customizable item ID no
longer exists.
The user right ID was
specified incorrectly, or
the user right ID no
longer exists.
The file ID was
specified incorrectly, or
the file ID no longer
exists.
The target is invalid.
The privileges specified
for user rights are
incorrect, or they no
longer exist.
The book code is the
same as an existing
book's book code.
GRN_ADDR_22100
Cannot add this book.
GRN_ADDR_22101
Cannot add this item.
The item's item code is
the same as an existing
item's item code.
GRN_ADDR_22200
Cannot find the
specified user list book.
GRN_ADDR_22201
Cannot find the
specified personal
address book.
GRN_ADDR_22202
Cannot find the
specified shared
address book.
The user list book was
specified incorrectly, or
the user list book no
longer exists.
The personal address
book was specified
incorrectly, or the
personal address book
no longer exists.
The shared address
book was specified
incorrectly, or the
shared address book
no longer exists.
490
Countermeasure
Confirm the target
book.
Confirm the target
address data.
Confirm the target
customizable item ID.
Confirm the target user
right ID.
Confirm the target file.
Confirm the target to
which you are granting
user rights.
Confirm the privileges
of the target user rights.
A duplicate book code
cannot be set.
Specify a unique book
code.
A duplicate item code
cannot be set.
Specify a unique item
code.
Confirm the target user
list book.
Confirm the personal
address book.
Confirm the shared
address book.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_ADDR_22203
Error message
Cannot find the
specified address data.
GRN_ADDR_22204
Cannot find item.
GRN_ADDR_22205
Cannot find the
specified built-in item.
GRN_ADDR_22206
Cannot find the
specified customizable
item.
GRN_ADDR_22207
Cannot find the
specified user right.
GRN_ADDR_22208
Cannot find the
specified user.
GRN_ADDR_22209
Cannot find the
specified organization.
GRN_ADDR_22210
Cannot find the
specified role.
GRN_ADDR_22211
Cannot find the
specified file.
GRN_ADDR_22212
Failed to Import the
CSV file.
Cannot find the
specified My address
group.
GRN_ADDR_22213
GRN_ADDR_22214
Cannot add the
specified address to My
addresses group.
GRN_ADDR_22250
Failed to Import the
CSV file.
Cybozu Garoon Administrator Guide
Cause
The address data was
specified incorrectly, or
the address data no
longer exists.
The item was specified
incorrectly, or the item
no longer exists.
The built-in item was
specified incorrectly, or
the built-in item no
longer exists.
The customizable item
was specified
incorrectly, or the
customizable item no
longer exists.
The user right was
specified incorrectly, or
the user right no longer
exists.
The user was specified
incorrectly, or the user
no longer exists.
The organization was
specified incorrectly, or
the organization no
longer exists.
The role was specified
incorrectly, or the role
no longer exists.
The file was specified
incorrectly, or the file no
longer exists.
The CSV file format is
invalid.
The My address group
was specified
incorrectly, or the
specified My address
group no longer exists.
The currently logged-in
user does not have user
rights for the book to
which the address will
be Imported.
The value of a required
item has not been
specified.
Countermeasure
Confirm the target
address data.
Confirm the target item.
Confirm the target
built-in items.
Confirm the target
customizable items.
Confirm the target user
rights.
Confirm the target user.
Confirm the target
organization.
Confirm the target role.
Confirm the target file.
Modify the data in the
appropriate row.
Confirm the target
address group.
Contact your system
administrator or your
Application
administrator.
A required item cannot
be loaded with its value
empty. Confirm the
entered details.
491
Appendix F Error Messages
Error number
GRN_ADDR_22251
Error message
The CSV file data is
invalid.
GRN_ADDR_22252
An invalid shared
address book has been
specified.
Invalid value is
specified for target.
GRN_ADDR_22253
Cause
The number of data
items entered in the
CSV file does not match
the fixed number of
items.
The following ID cannot
be used: ***.
The following ID cannot
be used: ***.
GRN_ADDR_22254
An invalid settings item
has been specified.
The following type
cannot be used: ***.
GRN_ADDR_22255
You cannot specify this
user right.
GRN_ADDR_22300
Cannot access
personal address book.
GRN_ADDR_22301
Cannot use shared
address book.
GRN_ADDR_22302
Cannot access the
specified operational
administrator screen.
GRN_ADDR_22303
The specified shared
address book cannot be
viewed.
GRN_ADDR_22304
The specified shared
address book cannot be
edited.
GRN_ADDR_22305
User rights cannot be
changed.
When Importing user
rights from a CSV file,
characters other than
the pre-determined
characters cannot be
specified in the third
item.
The currently logged-in
user is not authorized to
use the personal
address book.
The shared address
book has been
inactivated, or you do
not have the access
permission.
The currently logged-in
user does not have user
rights for the
operational
administrative screen.
The currently logged-in
user does not have the
view privilege because
the user does not have
user rights for this
shared address book.
The currently logged-in
user is not permitted to
edit for this shared
address book.
You are attempting to
limit the view privileges
of a logged-in
operational
administrator.
492
Countermeasure
Confirm the number of
items in the CSV file
data and the details.
Confirm the details of
the settings target you
are specifying.
Confirm the details of
the settings target you
are specifying.
Confirm the details of
the settings target you
are specifying.
Set the following user
rights.
-E
-B
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the settings
target of the user rights.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_ADDR_22306
Error message
The combination of
user rights is invalid.
GRN_ADDR_22307
Security model is
invalid.
GRN_ADDR_22400
An invalid request was
received.
GRN_ADDR_22401
Cannot find child
element.
An invalid request has
been made from
Garoon 2 Sync.
GRN_ADDR_22402
Cannot find attribute.
An invalid request has
been made from
Garoon 2 Sync.
GRN_ADDR_22403
Cannot find the
specified attribute.
An invalid request has
been made from
Garoon 2 Sync.
GRN_ADDR_22404
Cannot find subject.
An invalid request has
been made from
Garoon 2 Sync.
GRN_ADDR_22405
Cannot find
CONTACTS.
An invalid request has
been made from
Garoon 2 Sync.
GRN_ADDR_22406
Cannot find CONTACT.
An invalid request has
been made from
Garoon 2 Sync.
GRN_ADDR_22407
Cannot find ITEMHDR.
An invalid request has
been made from
Garoon 2 Sync.
Cybozu Garoon Administrator Guide
Cause
A user who does not
have the view privilege
cannot be granted other
privileges.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
An unexpected request
has been made from
Garoon 2 Sync.
Countermeasure
Confirm whether or not
"View" is selected in the
user rights settings.
Confirm the value you
want to specify for the
security model.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
493
Appendix F Error Messages
Error number
GRN_ADDR_22408
Error message
Subject has not been
entered.
Cause
Subject has not been
entered.
Countermeasure
Enter the subject.
GRN_BLLT_***** Bulletin Board application error
Error number
GRN_BLLT_16001
Error message
Bulletin board is not
available.
GRN_BLLT_16002
Cannot find the
specified category.
GRN_BLLT_16003
Cannot find the
specified bulletin.
GRN_BLLT_16004
Cannot find the
specified comment.
GRN_BLLT_16005
Cannot find specified
draft.
GRN_BLLT_16006
Bulletin period is
invalid.
GRN_BLLT_16007
Cannot find the
specified parent
category.
GRN_BLLT_16008
This bulletin board has
been made public
already.
GRN_BLLT_16009
Cannot delete this
category.
GRN_BLLT_16010
Cannot delete this
category.
494
Cause
The bulletin board has
been inactivated, or you
do not have the access
permission.
The category was
specified incorrectly, or
the category no longer
exists.
The bulletin was
specified incorrectly, or
the bulletin no longer
exists.
The comment was
specified incorrectly, or
the comment no longer
exists.
The draft was specified
incorrectly, or the draft
no longer exists.
A date and time in the
past has been specified
in the bulletin start date
or end date, or a date
and time after the end
date has been specified
for the start date.
The category was
specified incorrectly, or
the category no longer
exists.
The bulletin has been
made public because
the start day is already
passed.
The category cannot be
deleted because there
is a subcategory or
bulletin in the specified
category.
The specified category
is a system-specific
category.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Confirm the target
category.
Confirm the target
bulletin.
Confirm the target
comment.
Confirm the target draft.
Confirm the bulletin
period.
Select the parent
category where you
want to move the
category.
Confirm the bulletin and
bulletin period.
Delete a category after
removing any
subcategories or
bulletins.
Confirm category
specification.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_BLLT_16011
Error message
Cannot change this
bulletin board.
GRN_BLLT_16012
Cannot find the
specified attachment.
GRN_BLLT_16013
Cannot find the
specified attachment
history.
GRN_BLLT_16014
The parent category
specified as the move
destination is invalid.
GRN_BLLT_16015
Cannot delete the
specified comment.
Cannot post this
comment.
Cannot add this
category.
GRN_BLLT_16016
GRN_BLLT_16017
GRN_BLLT_16018
Cannot view this
bulletin board.
GRN_BLLT_16019
Security model is
invalid.
GRN_BLLT_16020
An unknown value has
been specified for the
target of the user right.
An unknown value has
been specified in user
rights.
Category code is
invalid.
GRN_BLLT_16021
GRN_BLLT_16022
Cybozu Garoon Administrator Guide
Cause
You are attempting to
change a bulletin
whose bulletin period
has passed.
The attachment was
specified incorrectly, or
the attachment no
longer exists.
The attachment's
history was specified
incorrectly, or the
history no longer exists
due to the removal of
version control function.
The specified parent
category is the same
category you are
attempting to move, or it
is a category beneath
the category you are
attempting to move.
Only the commenter
can delete a comment.
There are no comment
details.
The category's category
code is the same as an
existing category code.
You are attempting to
view a bulletin outside
the bulletin period.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
The target of the user
rights was specified
incorrectly.
The value of the user
rights was set
incorrectly.
The category code has
not been specified, or
the specified code is
invalid.
Countermeasure
Confirm the target
bulletin's bulletin
period..
Confirm the target
attachment.
Confirm the attachment
history again.
Confirm the parent
category where you
want to move the
category.
Ask the commenter to
delete the comment.
Enter the details of the
comment.
A duplicate category
code cannot be set.
Specify a unique
category code.
Confirm the target
bulletin.
Confirm the value you
want to specify for the
security model.
Confirm the settings
target of the user rights.
Confirm the values set
for the user rights.
Confirm the category
code.
495
Appendix F Error Messages
Error number
GRN_BLLT_16050
Error message
Cannot view this
bulletin board.
GRN_BLLT_16051
Cannot write to the
bulletin board in this
category.
GRN_BLLT_16052
Cannot post comments
to this bulletin board.
GRN_BLLT_16053
Failed to set user rights.
GRN_BLLT_16054
Cannot add operational
administrative
privileges.
GRN_BLLT_16055
Cannot access the
specified screen.
GRN_BLLT_16056
User rights cannot be
changed.
GRN_BLLT_16057
Cannot change
administrative
privileges.
GRN_BLLT_16058
Cannot delete bulletin.
GRN_BLLT_16059
Cannot delete.
GRN_BLLT_16060
Cannot move.
You are not authorized
to move.
GRN_BLLT_16061
Cannot move.
There is no category to
which a move can be
made.
496
Cause
The currently logged-in
user is not permitted to
view this category's
bulletins.
The currently logged-in
user is not permitted to
write bulletins in this
category.
The currently logged-in
user is not permitted to
post comments in the
bulletins in this
category.
The target you want to
add the user rights to
has not been selected.
The target you want to
add operational
administrative user
rights to has not been
selected.
Operational
administrative
privileges are required
to perform this
operation.
View privileges cannot
be revoked for a user
with user rights who is
currently logged-in.
Operational
administrative
privileges for a
logged-in user cannot
be revoked.
The specified last
updated for the bulletin
you want to delete is
invalid.
You are not authorized
to delete.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Select the object you
want to add.
Select the object you
want to add.
Contact your system
administrator or your
Application
administrator.
Confirm the details of
the user right settings.
Confirm the
administrative privilege
settings.
Confirm last updated
specification.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_BLLT_16062
Error message
Cannot change bulletin
period.
GRN_BLLT_16063
Cannot change.
GRN_BLLT_16064
There is no
subcategory for the
specified category.
GRN_BLLT_16065
Cannot specify this
update notification
setting.
GRN_BLLT_16066
An invalid settings item
has been specified.
GRN_BLLT_16070
Cannot post comments
to this topic.
Cause
The currently logged-in
user is not permitted to
change this bulletin's
bulletin period.
You are not permitted to
make changes.
The category was
specified incorrectly, or
the category no longer
exists.
When Importing update
notification settings
from a CSV file,
characters other than
the pre-determined
characters cannot be
specified in the third
item.
The following item
cannot be used: ***.
This topic does not
allow users to post
comments.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the target
category.
Set the following update
notification.
-0
-1
Set the following items.
-user
-group
-dynamic_role
-role
Confirm the target topic.
GRN_CBDN_***** Cybozu.net error
Error number
GRN_CBDN_29001
Error message
You cannot use
cybozu.net.
GRN_CBDN_29002
Cause
Cybozu.net has been
inactivated, or you do
not have the access
permission.
The connection URL to
the cybozu.net server is
invalid. The settings
file was specified
incorrectly, or the URL
has changed.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
GRN_CBNT_***** Cabinet application error
Error number
GRN_CBNT_17001
Error message
Cannot use file
management.
Cybozu Garoon Administrator Guide
Cause
File management has
been inactivated, or you
do not have the access
permission.
Countermeasure
Contact your system
administrator or your
Application
administrator.
497
Appendix F Error Messages
Error number
GRN_CBNT_17002
Error message
Cannot find the
specified folder.
GRN_CBNT_17003
This operation cannot
be carried out unless
the folder is empty.
Cannot find the
specified file.
GRN_CBNT_17004
Cause
The folder was
specified incorrectly, or
the folder no longer
exists.
A subfolder or file exists
in the specified folder.
Countermeasure
Confirm the target
folder.
The file was specified
incorrectly, or the file no
longer exists.
The file history was
specified incorrectly, or
the file history no longer
exists.
The specified parent
folder is the same folder
you are attempting to
move, or it is a folder
beneath the folder you
are attempting to move.
A target has not been
selected in the user
rights settings.
The currently logged-in
user does not have
view privileges because
the user does not have
user rights for this
folder's files.
The currently logged-in
user is not authorized to
add files to this folder.
Confirm the target file.
GRN_CBNT_17005
Cannot find the
specified file history.
GRN_CBNT_17006
The parent folder
specified as the move
destination is invalid.
GRN_CBNT_17007
Failed to set user rights.
GRN_CBNT_17008
Cannot view the
specified folder.
GRN_CBNT_17009
Cannot add file to the
specified folder.
GRN_CBNT_17010
Failed to update profile
data.
Data could not be
written on the database.
GRN_CBNT_17011
Cannot find the
specified parent folder.
GRN_CBNT_17012
Cannot add the
specified folder.
The file was specified
incorrectly, or the file no
longer exists.
The folder's folder code
is the same as an
existing folder code.
498
Empty the target folder,
and try again.
Confirm the target file
history.
Confirm the parent
folder where you want
to move.
Select a user,
organization, or role.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Confirm the target
parent folder.
A duplicate folder code
cannot be set.
Specify a unique folder
code.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_CBNT_17013
Error message
Cannot find the
specified file.
GRN_CBNT_17014
Failed to Import the
folder information CSV
file.
Folder code is invalid.
GRN_CBNT_17015
GRN_CBNT_17016
Security model is
invalid.
GRN_CBNT_17017
An unknown value has
been specified for the
target of the user right.
An unknown value has
been specified in user
rights.
Cannot add operational
administrative
privileges.
GRN_CBNT_17018
GRN_CBNT_17019
GRN_CBNT_17020
Cannot access the
specified screen.
GRN_CBNT_17021
User rights cannot be
changed.
GRN_CBNT_17022
Cannot change
administrative
privileges.
GRN_CBNT_17023
Cannot move folder.
GRN_CBNT_17024
Failed to delete.
Cybozu Garoon Administrator Guide
Cause
The session has been
deleted because of a
screen transition, and
the temporary file no
longer exists.
The CSV file format is
invalid.
Countermeasure
Redo operation from
the beginning.
The folder code has not
been specified, or the
specified code is
invalid.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
The target of the user
rights was specified
incorrectly.
The value of the user
rights was set
incorrectly.
The target you want to
add operational
administrative user
rights to has not been
selected.
Operational
administrative
privileges are required
to perform this
operation.
View privileges cannot
be revoked for a user
with user rights who is
currently logged-in.
Operational
administrative
privileges for a
logged-in user cannot
be revoked.
The Root folder cannot
be moved.
You do not have delete
privileges.
Confirm the folder code.
Modify the data of the
line number shown.
Confirm the value you
want to specify for the
security model.
Confirm the settings
target of the user rights.
Confirm the values set
for the user rights.
Select the object you
want to add.
Contact your system
administrator or your
Application
administrator.
Confirm the details of
the user right settings.
Confirm the
administrative privilege
settings.
Confirm folder
specification.
Contact your system
administrator or your
Application
administrator.
499
Appendix F Error Messages
Error number
GRN_CBNT_17025
Error message
Failed to move.
Cause
You do not have move
privileges.
GRN_CBNT_17027
Cannot restore the
specified file.
The target file has
exceeded the
restorable period
allowed by the system.
GRN_CBNT_17029
Cannot specify this
update notification
setting.
GRN_CBNT_17030
An invalid settings item
has been specified.
When Importing update
notification settings
from a CSV file,
characters other than
the pre-determined
characters cannot be
specified in the third
item.
The following item
cannot be used: ***.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Only files deleted within
the restorable period
can be restored.
Confirm the restorable
period.
Set the following update
notification.
-0
-1
Set the following items.
-user
-group
-dynamic_role
-role
GRN_CBWS_***** Cybozu Online Service error
Error number
GRN_CBWS_27001
Error message
Cybozu Online Service
is not available.
GRN_CBWS_27002
The connection URL to
the server for Cybozu
Online Service is
invalid.
GRN_CBWS_27003
The specified service is
not provided.
The service ID you are
specifying may be
incorrect.
GRN_CBWS_27004
Failed to update the
event data.
Event data cannot be
acquired or updated.
GRN_CBWS_27005
Failed to update profile
data.
Data could not be
written on the database.
500
Cause
Cybozu Online Service
has been inactivated, or
you are not permitted to
use it.
The settings file was
specified incorrectly, or
the URL has changed.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_CBWS_27006
Error message
Failed to update the
event data.
Cause
Event data cannot be
acquired.
GRN_CBWS_27007
Date is invalid.
GRN_CBWS_27008
Cannot use this service.
Cannot set due to the
following reason.
-The combination of
start time and end time
data is not valid.
The service has been
inactivated, or the
service license has
expired.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Confirm the dates.
Contact your system
administrator.
GRN_CLL***** Keitai error
Error number
GRN_CLLL_26000
Error message
Unknown error.
Cause
Unknown cause.
GRN_CLLL_26001
Security model is invalid.
GRN_CLLL_26002
Failed to send login
URL.
The security model
was specified
incorrectly, or an
unexpected character
has been used in the
security model
settings.
System mail account
cannot be used.
GRN_CLLL_26003
Failed to send login
URL.
GRN_CLLL_26004
Failed to send login
URL.
GRN_CLLL_26005
Cannot find page.
The access URL may
be incorrect.
GRN_CLLL_26006
The use of Garoon
Keitai is temporarily
stopped.
GRN_CLLL_26007
Cannot add user.
GRN_CLLL_26008
Failed to confirm
password.
Garoon Keitai use has
been temporarily
suspended on
personal settings.
The number of users
exceeds the number of
users allowed by the
license.
Password is incorrect.
Cybozu Garoon Administrator Guide
A Garoon Keitai mail
address has not been
set.
A login URL has not
been set.
Countermeasure
Contact Cybozu
Technical Center.
Confirm the value you
want to specify for the
security model.
Contact your system
administrator or your
Application
administrator.
Confirm Garoon Keitai
account settings.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm active/inactive
settings for Garoon
Keitai.
Purchase another
license or change the
active user.
Confirm the password
and try again.
501
Appendix F Error Messages
Error number
GRN_CLLL_26009
GRN_CLLL_26010
GRN_CLLL_26011
Error message
Failed to import the CSV
file.
Failed to import the CSV
file.
Cause
The CSV file format is
invalid.
The CSV file format is
invalid.
Failed to import the CSV
file.
The user, organization,
or role specified as the
target is incorrect, or
no longer exists.
Countermeasure
Modify the data of the
line number shown.
Confirm the second item
in the line whose
number is provided in
the message above.
Confirm the first item in
the line whose number is
provided in the message
above.
Cause
Countermeasure
Processing cannot be
completed because the
value of one or more
required items has not
been entered.
The application you are
attempting to access
has been inactivated, or
you do not have the
access permission.
The application has
been inactivated, or you
do not have the access
permission.
The system
administrative
privileges are limited.
Enter the required items
and try again.
GRN_CMMN_***** Common system error
Error number
Error message
GRN_CMMN_00002
Processing has been
cancelled.
GRN_CMMN_00003
The application is not
available.
GRN_CMMN_00004
The application is not
available.
GRN_CMMN_00005
Cannot process.
GRN_CMMN_00007
Failed to Import the
application file.
Failed to Import the
application file.
Failed to uninstall the
application.
GRN_CMMN_00008
GRN_CMMN_00009
502
There is no application
file.
Invalid application file.
The application may be
a application that
cannot be uninstalled.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact Cybozu
Technical Center.
Contact Cybozu
Technical Center.
Confirm whether or not
the application can be
uninstalled, and
whether or not it is in a
state in which it can be
uninstalled.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
Error message
GRN_CMMN_00010
Date is invalid.
GRN_CMMN_00011
Failed to export the file.
GRN_CMMN_00012
Failed to Import the
CSV file.
Cannot find the
specified Web mailer.
GRN_CMMN_00019
GRN_CMMN_00020
GRN_CMMN_00113
GRN_CMMN_00115
Failed to export the
CSV file.
Failed to Import the
CSV file.
Cannot find the
specified file.
GRN_CMMN_00116
Failed to add the file.
GRN_CMMN_00117
Cannot add the
specified file.
GRN_CMMN_00118
Cannot add the
specified properties.
GRN_CMMN_00119
Cannot find the
specified type.
GRN_CMMN_00120
Cannot find the
specified item.
GRN_CMMN_00151
Item code is duplicated.
GRN_CMMN_00155
Item code is invalid.
GRN_CMMN_00157
Cannot process.
Cybozu Garoon Administrator Guide
Cause
Cannot set due to the
following reason.
-The combination of
start time and end time
data is not valid.
The specification of the
data to be exported to a
file is invalid.
The CSV file format is
invalid.
The specified Web
mailer no longer exists.
The language to export
has not been selected.
Cannot find the
specified CSV file.
The file was specified
incorrectly, or the file no
longer exists.
The file data could not
be added correctly.
You are specifying a file
that is not an image file.
The number of
characters in the
following property
exceeds the range that
can be added: ***.
The type was specified
incorrectly, or the type
no longer exists.
The item was specified
incorrectly, or the item
no longer exists.
The following item code
cannot be used
because it has been set
already for another
item: ***.
The following Item code
uses illegal characters:
***.
Multiple deletes of user
data cannot be
executed at the same
time.
Countermeasure
Confirm the dates.
Confirm the target data.
Modify the data of the
line number shown.
Change your E-mail
address link, or contact
your system
administrator.
Confirm the selection of
language.
Specify the file
correctly.
Confirm the target file.
Add the file again.
Add an image file
whose format is .gif
or .jpeg.
Reduce the number of
characters, and add
again.
Confirm the target type.
Confirm the target item.
A duplicate item code
cannot be set.
Specify a unique item
code.
Use single-byte letters,
numbers, or _
(underscores).
After the delete
processing that is
running is complete, try
processing again.
503
Appendix F Error Messages
Error number
Error message
Cause
Countermeasure
GRN_CMMN_00170
Cannot select the file.
GRN_CMMN_00171
Cannot detect the file.
GRN_CMMN_00172
Cannot select the file.
GRN_CMMN_00173
Cannot find the
specified group.
GRN_CMMN_00174
Failed to set operational
administrative
privileges.
GRN_CMMN_00175
An invalid operational
administrative privilege
has been specified.
GRN_CMMN_00179
Cannot process.
GRN_CMMN_00180
Cannot perform the
requested action.
Failed to Import the
CSV file.
The specified user is
inactive.
The specified language
codes in "Language of
Names" column are
invalid.
GRN_CMMN_00182
Failed to add the user
information.
The name on "English
spelling" field is invalid.
GRN_CMMN_00201
Cannot save the file.
GRN_CMMN_00202
Cannot perform actions
on this file.
GRN_CMMN_00203
Failed to add the file.
The file size of the file
the user is attempting to
save exceeds the
following limit: ***.
The file cannot be
saved because the file
size limit for saving files
is set at the following
limit: ***.
The specified file is
locked because it is in
use by another user.
A file has not been
specified.
GRN_CMMN_00181
504
The specified file ID is
invalid.
The specified User ID is
invalid.
Cannot find the
specified file.
The group was
specified incorrectly, or
the specified group no
longer exists.
The user, organization,
or role you want to set
operational
administrative
privileges for has not
been selected.
The user, organization,
or role was specified
incorrectly, or no longer
exists.
The specified users are
still active.
Confirm the file ID of
the target file.
Confirm User ID.
Confirm the target file.
Confirm My groups.
Select a user,
organization, or role.
Select a user,
organization, or role.
You cannot specify
users who are active in
Garoon. Delete users,
and then try again.
Contact your system
administrator.
Use one of the following
language codes in
"Language of Names"
column:
- ***
Use only single-byte
alphanumeric
characters on "English
spelling" field.
Reduce the size of the
file you are attempting
to save to a value below
the limit, or Contact
your system
administrator or the
Application
administrator.
Confirm the current
state of the file.
Confirm the target file,
and add again.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
Error message
Cause
Countermeasure
GRN_CMMN_00204
Cannot add MIME type.
GRN_CMMN_00205
Failed to add MIME
type.
Change the MIME type
that has already been
set.
Set the extension.
GRN_CMMN_00206
Cannot add MIME type.
GRN_CMMN_00207
Cannot find the
specified MIME type.
GRN_CMMN_00301
Cannot use notification
service.
GRN_CMMN_00302
Cannot save notification
data.
The specified extension
has already been set for
another MIME type.
Extension, which is a
required item, has not
been set.
MIME type, which is a
required item, has not
been set.
The MIME type may
already have been
deleted.
The notification service
has been inactivated, or
you do not have the
access permission.
The currently logged-in
user is not permitted to
save notification data.
GRN_CMMN_00303
Cannot save the
confirmed notification
data.
GRN_CMMN_00304
Cannot delete the
specified notification
data.
GRN_CMMN_00305
Cannot delete
confirmed notification
data.
GRN_CMMN_00306
Failed to obtain profile
data.
Cybozu Garoon Administrator Guide
The currently logged-in
user is not permitted to
save confirmed
notification data.
The currently logged-in
user is not permitted to
delete this notification
data.
The currently logged-in
user is not permitted to
delete data from the
database.
The currently logged-in
user is not permitted to
Import data from the
database.
Set the MIME type.
Confirm whether the
target MIME type
exists.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
505
Appendix F Error Messages
Error number
Error message
Cause
Countermeasure
GRN_CMMN_00307
Failed to update profile
data.
Data could not be
written on the database.
GRN_CMMN_00308
Cannot set save period.
GRN_CMMN_00350
Failed to change
external notification
code.
The save period that
you are attempting set
exceeds the period
allowed by the system.
The external notification
code is invalid.
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Set a period within the
range allowed by the
system.
GRN_CMMN_00352
Cannot change external
notification code.
You are specifying an
existing external
notification code.
GRN_CMMN_01900
Importing of the request
has been cancelled.
GRN_CMMN_01901
Processing has been
cancelled.
GRN_CMMN_02001
Cannot open the
system administrator
software library
directory.
An invalid request that
cannot be understood
by the system.
The requested
application does not
support Garoon 2 Sync.
Could not open the
following directory: ***.
GRN_CMMN_02002
Cannot select
applications. The
specified application ID
is invalid.
Cannot select
organization. The
specified organization
ID is invalid.
Cannot select role. The
specified role ID is
invalid.
Cannot select user. The
specified User ID is
invalid.
Cannot select user.
GRN_CMMN_02003
GRN_CMMN_02004
GRN_CMMN_02005
GRN_CMMN_02006
506
The application was
specified incorrectly, or
the application no
longer exists.
The organization was
specified incorrectly, or
the organization no
longer exists.
The role was specified
incorrectly, or the role
no longer exists.
The user was specified
incorrectly, or the user
no longer exists.
The user was specified
incorrectly.
You must specify at
least one or more
characters for the
external notification
code.
A duplicate external
notification code cannot
be set.
Specify a unique
external notification
code.
Contact Cybozu
Technical Center.
Contact your system
administrator.
Confirm that you have
selected the directory
you want and that you
have user rights for the
directory.
Confirm the target
application.
Confirm the target
organization.
Confirm the details of
the settings target you
are specifying.
Confirm the target user.
Confirm the target user.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
Error message
GRN_CMMN_02007
Cannot detect form
data.
GRN_CMMN_02008
Cannot find the
specified administrative
user.
GRN_CMMN_02009
Cannot find the
specified administrator
organization.
GRN_CMMN_02010
Cannot find the
specified administrator
role.
GRN_CMMN_02011
Cannot find the
specified administrative
user.
GRN_CMMN_02012
Cannot find the
specified administrator
organization.
GRN_CMMN_02013
Cannot find the
specified administrator
role.
GRN_CMMN_02014
Cannot find the
specified user.
Cannot find the
specified organization.
GRN_CMMN_02015
GRN_CMMN_02016
GRN_CMMN_02017
Cannot find the
specified role.
Cannot set time range.
GRN_CMMN_02101
Cannot open personal
settings software library
directory.
GRN_CMMN_02102
Cannot select My
group. The specified My
group ID is invalid.
Cybozu Garoon Administrator Guide
Cause
The operation cannot
be carried out because
the entered data is
incorrect or for some
other reason.
The basic system
administrator user may
have been deleted
already.
The basic system
administrator
organization may have
been deleted already.
The basic system
administrator role may
have been deleted
already.
The application's
administrator user may
have been deleted
already.
The application's
administrator
organization may have
been deleted already.
The application's
administrator role may
have been deleted
already.
The user may have
been deleted already.
The organization may
have been deleted
already.
The role may have
been deleted already.
The selected time
range items exceed 10.
Could not open the
following directory: ***.
The My group was
specified incorrectly, or
the My group no longer
exists.
Countermeasure
Return to the previous
screen, and redo the
operation from the
beginning.
Confirm the target
administrative user, and
set again.
Confirm the target
administrative
organization, and set
again.
Confirm the target
administrative role, and
set again.
Confirm the target
administrative user, and
set again.
Confirm the target
administrative
organization, and set
again.
Confirm the target
administrative role, and
set again.
Confirm the target user,
and set again.
Confirm the target
organization, and set
again.
Confirm the target role,
and set again.
Select up to 10 items
for the time range.
Confirm that you have
selected the directory
you want and that you
have user rights for the
directory.
Confirm My groups.
507
Appendix F Error Messages
Error number
Error message
GRN_CMMN_02103
Cannot find the
specified group.
GRN_CMMN_02104
Cannot add or edit My
group.
GRN_CMMN_02105
GRN_CMMN_02201
Cannot change the
specified user
information.
Help operation failed.
GRN_CMMN_02202
Help operation failed.
GRN_CMMN_02203
Help operation failed.
GRN_CMMN_02301
Calendar operation
failed.
GRN_CMMN_02302
Cannot find the
specified calendar.
GRN_CMMN_02303
Failed to add the event.
GRN_CMMN_02304
Cannot find the event.
GRN_CMMN_02305
Failed to add the event.
GRN_CMMN_02306
Failed to Import the
calendar information
CSV file.
Calendar operation
failed.
GRN_CMMN_02307
GRN_CMMN_02308
508
Cannot add the event.
Cause
Countermeasure
The group was
specified incorrectly, or
the specified group no
longer exists.
You are attempting to
add or edit a group
without entering the
group name, which is a
required field.
The specified User ID is
invalid.
Confirm My groups.
The help URL was
specified incorrectly, or
it has not been
specified in the URL.
The Help tab was
specified incorrectly, or
the tab has not been
specified.
The Help category was
specified incorrectly, or
the category has not
been specified.
An existing calendar
name has been
specified.
Close the help once,
and display the help
again from the link on
the screen.
Close the help once,
and display the help
again from the link on
the screen.
Close the help once,
and display the help
again from the link on
the screen.
A duplicate calendar
name cannot be set.
Specify a unique
calendar name.
Confirm the target
calendar.
The calendar was
specified incorrectly, or
the calendar no longer
exists.
An event already exists
for the specified date.
The event was
specified incorrectly, or
the specified holiday no
longer exists.
No event details have
been specified.
The CSV file format is
invalid.
The calendar name was
specified incorrectly, or
the calendar name has
not been specified.
The value of event type
is incorrect.
Confirm the details
entered for the group
name.
Confirm the User ID of
the target user.
Edit details, or add an
event after deleting the
duplicate event.
Confirm the target
event.
Set event details.
Modify the data of the
appropriate row
number.
Confirm the details
entered for the calendar
name.
Confirm the target
event type.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
Error message
Cause
Countermeasure
GRN_CMMN_02309
Failed to set up events.
Reduce the number of
characters in the event
details, and set again.
GRN_CMMN_02310
Cannot set the
specified calendar
code.
The event details
exceed the following
maximum number of
characters: ***.
You are specifying an
existing calendar code.
GRN_CMMN_02401
Failed to set up proxy
server.
The proxy server name
is invalid.
GRN_CMMN_02402
Failed to set up proxy
server.
The proxy server port
number is invalid.
GRN_CMMN_02403
Failed to set up proxy
server.
The address exception
format is invalid.
GRN_CMMN_02404
Failed to set up system
mail account.
GRN_CMMN_02405
Failed to set up system
mail account.
The outgoing mail
server name (SMTP) is
invalid.
The outgoing mail
server port number is
invalid.
GRN_CMMN_02406
Failed to set up system
mail account.
GRN_CMMN_02407
Failed to set up system
mail account.
GRN_CMMN_02408
Failed to set up system
mail account.
GRN_CMMN_02409
Failed to set up system
mail account.
GRN_CMMN_02410
Failed to connect to the
outgoing mail server.
Cybozu Garoon Administrator Guide
The name of the
account for sending is
invalid.
The incoming mail
server port name is
invalid
The incoming mail
server port number is
invalid.
The name of the
account for receiving
(POP3 account) is
invalid.
Response from mail
server: ***
A duplicate calendar
code cannot be set.
Specify a unique
calendar code.
Confirm the proxy
server name, and set
again.
Confirm the proxy
server's port number,
and set again.
Confirm the address
exception format, and
set again.
When entering more
than one IP address,
separate with a ";
(semi-colon)".
Confirm the outgoing
mail server name
(SMTP), and set again.
Confirm the outgoing
mail server's port
number, and try to set
again.
Confirm the name of the
account for sending,
and set again.
Confirm the incoming
mail server name, and
set again.
Confirm the incoming
mail server's port
number, and set again.
Confirm the name of the
account for receiving
(POP3 Account), and
set again.
Confirm whether or not
the outgoing mail server
name (SMTP) and the
outgoing mail server
port number are correct
in the system mail
account settings.
509
Appendix F Error Messages
Error number
Error message
Cause
Countermeasure
GRN_CMMN_02411
Failed to connect to the
incoming mail server.
Response from mail
server: ***
GRN_CMMN_02500
Cannot open the
license management
software library
directory.
Could not open the
following directory: ***.
GRN_CMMN_02601
The specified menu
does not exist.
GRN_CMMN_02602
The specified icon does
not exist.
GRN_CMMN_02702
Cannot find the
specified file.
The menu was
specified incorrectly, or
the menu no longer
exists already.
The icon was specified
incorrectly, or the icon
no longer exists
already.
The session is invalid
and the temporary file
no longer exists.
Confirm whether or not
the incoming mail
server name (SMTP)
and the incoming mail
server port number are
correct in the system
mail account settings.
Confirm that you have
selected the directory
you want and that you
have user rights for the
directory.
Confirm the target
menu.
Confirm the target icon.
Try again from the
beginning.
GRN_LINK_***** Bookmarks application error
Error number
GRN_LINK_12000
Error message
Link ID is invalid.
GRN_LINK_12001
Required items have
not been entered.
GRN_LINK_12002
Cannot find the
specified link.
GRN_LINK_12003
Cannot find the
specified link list.
GRN_LINK_12004
The type of data being
added is invalid.
GRN_LINK_12200
Category ID is invalid.
510
Cause
The link was specified
incorrectly, or the link
no longer exists.
You are attempting to
add or change without
entering the required
items for the link.
The link was specified
incorrectly, or the
specified link no longer
exists.
No link has been
created, or all the links
have been deleted.
The data type you are
adding has a specified
type other than link or
divider.
The category was
specified incorrectly, or
the category no longer
exists.
Countermeasure
Confirm the target link.
Enter the required items
for the link, and then
add or change.
Confirm the target link.
Confirm the target link
list.
Confirm the data type to
be added.
Confirm the target
category.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_LINK_12201
Error message
Required items have
not been entered.
GRN_LINK_12202
Cannot find the
specified category.
GRN_LINK_12203
Cannot find the
specified category list.
GRN_LINK_12204
Cannot set the
specified category
code.
GRN_LINK_12205
Cannot move category.
GRN_LINK_12206
Cannot delete category.
GRN_LINK_12207
Cannot change a
category.
User right ID is invalid.
GRN_LINK_12400
GRN_LINK_12401
User right target ID is
invalid.
GRN_LINK_12402
Security model is
invalid.
GRN_LINK_12403
Cannot find the
specified user right.
GRN_LINK_12404
Cannot find the
specified user rights.
GRN_LINK_12405
User ID is invalid.
GRN_LINK_12406
Organization ID is
invalid.
Cybozu Garoon Administrator Guide
Cause
You are attempting to
add or change without
entering the required
items for the category.
The category was
specified incorrectly, or
the specified category
no longer exists.
No category has been
created, or all the
categories have been
deleted.
You are specifying an
existing category code.
The Root category
cannot be moved.
The Root category
cannot be deleted.
The Root category
cannot be changed.
The user right was
specified incorrectly, or
the user right no longer
exists.
The target specified for
user rights is incorrect,
or the target of the user
rights no longer exists.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
The user right was
specified incorrectly, or
the user right no longer
exists.
No user rights have
been created, or all the
user rights have been
deleted.
The user was specified
incorrectly, or the user
no longer exists.
The organization was
specified incorrectly, or
the organization no
longer exists.
Countermeasure
Enter the required items
for the category, and
then add or change.
Confirm the target
category.
Confirm the target
category list.
A duplicate category
code cannot be set.
Specify a unique
category code.
Confirm category
specification.
Confirm category
specification.
Confirm category
specification.
Confirm the target user
rights.
Confirm the target of
the user rights.
Confirm the value you
want to specify for the
security model.
Confirm the target user
rights.
Confirm the target user
rights.
Confirm the target user.
Confirm the target
organization.
511
Appendix F Error Messages
Error number
GRN_LINK_12407
Error message
Role ID is invalid.
GRN_LINK_12408
Cannot access the
specified settings
screen.
GRN_LINK_12409
User rights cannot be
changed.
GRN_LINK_12410
Failed to Import the
user rights CSV file.
Cannot set operational
administrative
privileges.
GRN_LINK_12600
GRN_LINK_12601
Cannot set operational
administrative
privileges.
GRN_LINK_12602
Cannot find operational
administrative
privileges.
GRN_LINK_12603
Cannot find the
specified operational
administrative
privileges.
GRN_LINK_12604
User ID is invalid.
512
Cause
The role was specified
incorrectly, or the role
no longer exists.
The currently logged-in
user is not permitted to
access this function.
View privileges cannot
be revoked for a user
with user rights who is
currently logged-in.
The CSV file format is
invalid.
The user, organization,
or role that you want to
set the operational
administrative
privileges for was
specified incorrectly, or
the specified user,
organization, or role no
longer exists.
The user, organization,
or role that you want to
set the operational
administrative
privileges for was
specified incorrectly, or
the specified user,
organization, or role no
longer exists.
The operational
administrative privilege
was specified
incorrectly, or the
specified operational
administrative privilege
no longer exists.
No operational
administrative
privileges have been
created, or all the
operational
administrative
privileges have been
deleted.
The user was specified
incorrectly, or the user
no longer exists.
Countermeasure
Confirm the details of
the settings target you
are specifying.
Contact your system
administrator or your
Application
administrator.
Confirm the details of
the user right settings.
Modify the data of the
line number shown.
Confirm the target user,
organization, or role.
Confirm the target user,
organization, or role.
Confirm the target
operational
administrative
privileges.
Confirm the target
operational
administrative
privileges list.
Confirm the target user.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_LINK_12605
Error message
Organization ID is
invalid.
GRN_LINK_12606
Role ID is invalid.
GRN_LINK_12607
The operational
administrative
privileges are limited.
Cause
The organization was
specified incorrectly, or
the organization no
longer xists.
The role was specified
incorrectly, or the role
no longer exists.
The currently logged-in
user is not permitted to
be an operational
administrator for this
function.
Countermeasure
Confirm the target
organization.
Cause
E-mail has been
inactivated, or you do
not have the access
permission.
E-mail has been
inactivated, or you do
not have the access
permission.
Currently, this account
is inactive.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the target item.
Confirm the details of
the settings target you
are specifying.
Contact your system
administrator.
GRN_MAIL_***** E-Mail application error
Error number
GRN_MAIL_24001
Error message
Mail is not available.
GRN_MAIL_24002
Cannot send and
receive mail.
GRN_MAIL_24003
Cannot use the
specified mail account.
GRN_MAIL_24004
An invalid parameter
has been specified.
GRN_MAIL_24021
Failed to update
settings data.
GRN_MAIL_24022
Cannot add the
specified mail server
data.
GRN_MAIL_24023
Cannot update the
specified mail server
data.
GRN_MAIL_24024
Cannot find the
specified mail server
data.
Cybozu Garoon Administrator Guide
The URL parameter
was specified
incorrectly, or the data
with the specified
parameter no longer
exists.
The currently logged-in
user is not permitted to
change the settings
data.
The currently logged-in
user is not permitted to
add this mail server
data.
The currently logged-in
user is not permitted to
change this mail server
data.
The mail server was
specified incorrectly, or
the specified mail
server no longer exists.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the specified
mail server.
513
Appendix F Error Messages
Error number
GRN_MAIL_24025
Error message
Cannot set the
specified mail server
code.
Cause
You are specifying an
existing mail server
code.
GRN_MAIL_24026
Failed to Import the mail
server data CSV file.
Failed to Import the mail
server data CSV file.
The CSV file format is
invalid.
The following property
has not been specified:
***.
Failed to Import the mail
server data CSV file.
Cannot set the
specified mail server
code.
Cannot add the
specified mail server
data.
The following value is
incorrect: ***.
Mail server code has
not been specified.
GRN_MAIL_24052
Cannot change the
specified mail server
data.
GRN_MAIL_24053
Cannot delete the
specified mail server
data.
The currently logged-in
user is not permitted to
change mail server
data.
The currently logged-in
user is not permitted to
delete mail server data.
GRN_MAIL_24061
Failed to set up
subscription to folder.
The currently logged-in
user is not permitted to
set folder subscriptions.
GRN_MAIL_24062
Cannot add filters.
The currently logged-in
user is not permitted to
add filter conditions.
GRN_MAIL_24063
Cannot delete the
specified filter.
GRN_MAIL_24064
Cannot find the
specified filter.
GRN_MAIL_24065
Cannot add filter
conditions.
The currently logged-in
user is not permitted to
delete this filter
conditions.
The filter was specified
incorrectly, or the
specified filter no longer
exists.
The currently logged-in
user is not permitted to
add filter conditions.
GRN_MAIL_24027
GRN_MAIL_24028
GRN_MAIL_24029
GRN_MAIL_24051
514
The currently logged-in
user is not permitted to
add mail server data.
Countermeasure
A duplicate mail server
code cannot be set.
Specify a unique mail
server code.
Modify the data in the
appropriate row.
The following property
cannot be Imported with
its value empty: ***.
Confirm the entered
details.
Modify the data in the
appropriate row.
Confirm the details
entered for the mail
server code.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the specified
filter data.
Contact your system
administrator or your
Application
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_MAIL_24071
Error message
Cannot add signature.
Cause
The currently logged-in
user is not permitted to
add a signature setting.
GRN_MAIL_24072
Cannot delete the
specified signature
settings.
The currently logged-in
user is not permitted to
add a signature setting.
GRN_MAIL_24073
Cannot find the
specified signature.
GRN_MAIL_24101
Cannot add account
data.
The signature was
specified incorrectly, or
the specified signature
no longer exists.
The currently logged-in
user is not permitted to
add account data.
GRN_MAIL_24102
Cannot update the
specified account data.
GRN_MAIL_24103
Cannot delete the
specified account data.
GRN_MAIL_24104
Cannot find the
specified account.
GRN_MAIL_24105
Cannot set the
specified user account
code.
GRN_MAIL_24106
Failed to Import the
account data CSV file.
Failed to Import the
account data CSV file.
The CSV file format is
invalid.
The following property
has not been specified:
***.
Failed to Import the
account data CSV file.
Cannot set the
specified user account
code.
Failed to Import the
account data CSV file.
The following value is
incorrect: ***.
User account code has
not been specified.
GRN_MAIL_24107
GRN_MAIL_24108
GRN_MAIL_24109
GRN_MAIL_24110
Cybozu Garoon Administrator Guide
The currently logged-in
user is not permitted to
change this account
data.
The currently logged-in
user is not permitted to
delete this account
data.
The account was
specified incorrectly, or
the specified account
no longer exists.
You are specifying an
existing user account
code.
An existing login name
of an account code or
the name of a mail
account for sending or
receiving cannot be
changed.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the target
signature.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
A duplicate user
account code cannot be
set.
Specify a unique user
account code.
Modify the data in the
appropriate row.
The following property
cannot be Imported with
its value empty: ***.
Confirm the entered
details.
Modify the data in the
appropriate row.
Confirm the details
entered for the user
account code.
Modify the data in the
appropriate row.
515
Appendix F Error Messages
Error number
GRN_MAIL_24111
Error message
This account data
cannot be added.
Cause
The currently logged-in
user is not permitted to
add this account data.
GRN_MAIL_24112
Cannot change the
specified account data.
GRN_MAIL_24113
Cannot delete the
specified account data.
GRN_MAIL_24114
Cannot find e-mail
address.
The currently logged-in
user is not permitted to
change this account
data.
The currently logged-in
user is not permitted to
delete this account
data.
An e-mail address has
not been set for the
specified mail account.
GRN_MAIL_24121
Cannot add folder data.
The currently logged-in
user is not permitted to
add folder data.
GRN_MAIL_24122
Cannot delete the
specified folder data.
The currently logged-in
user is not permitted to
delete this folder data.
GRN_MAIL_24123
Cannot delete the
specified folder data.
GRN_MAIL_24124
Cannot find the
specified folder.
GRN_MAIL_24125
Cannot find the
specified file.
GRN_MAIL_24126
Cannot move the
specified folder.
GRN_MAIL_24127
Cannot add folder.
A folder provided for
basic functions on
Garoon that cannot be
deleted has been
specified.
The folder was
specified incorrectly, or
the folder no longer
exists.
The parent folder was
specified incorrectly, or
the parent folder no
longer exists.
A folder provided for
basic functions on
Garoon that cannot be
moved has been
specified.
The folder levels where
you want to create the
folder have exceeded
the maximum number
of levels.
516
Countermeasure
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the target
folder.
Confirm the target
folder.
Confirm the target
parent folder.
Confirm the target
folder.
Folders can be created
up to 20 levels. Confirm
the target folder where
you want to create the
folder.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_MAIL_24128
Error message
Failed to move the
folder.
GRN_MAIL_24129
Failed to move the
folder.
GRN_MAIL_24130
Failed to move the
folder.
GRN_MAIL_24131
Cannot use the send
and receive log
functionality.
GRN_MAIL_24132
Cannot find send and
receive log data.
GRN_MAIL_24151
Failed to connect to the
outgoing mail server.
GRN_MAIL_24152
Failed to send mail.
GRN_MAIL_24153
Required items have
not been entered.
GRN_MAIL_24154
Failed to create the
object.
GRN_MAIL_24155
Failed to send mail.
GRN_MAIL_24171
Failed to send mail.
Cybozu Garoon Administrator Guide
Cause
The folder levels where
you want to move the
folder have exceeded
the maximum number
of levels.
The move destination
folder was specified
incorrectly, or the folder
no longer exists.
The folder you are
moving to is beneath
the folder you are
attempting to move.
The currently logged-in
user is not permitted to
use the send and
receive log functionality.
The send and receive
log data was specified
incorrectly, or the send
and receive log data no
longer exists.
Response from mail
server: ***
The e-mail that you are
attempting to send does
not include the sender's
information.
You are attempting to
send an e-mail without
entering a recipient.
The memory on the
server may be
insufficient.
The size of the e-mail
you are attempting to
send exceeds the
following limit: ***.
The e-mail cannot be
sent because the e-mail
size limit is set at the
following limit: ***.
Response from mail
server:
Countermeasure
Folders can be created
up to 20 levels. Confirm
the target folder where
you want to move the
folder.
Confirm the target
folder where you want
to move the folder.
You cannot specify a
folder beneath the
folder you are
attempting to move.
Confirm the specified
folder.
Contact your system
administrator or your
Application
administrator.
Confirm the target send
and receive log data.
Contact your system
administrator or your
Application
administrator.
Log in to Garoon, and
then send the e-mail
again.
Confirm the settings for
To, Cc, and Bcc.
Contact your system
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
517
Appendix F Error Messages
Error number
GRN_MAIL_24201
Error message
Failed to connect to the
incoming mail server.
Cause
Response from mail
server: ***
GRN_MAIL_24203
Failed to obtain mail
data list for the
incoming mail server.
Response from mail
server: ***
GRN_MAIL_24204
Failed to delete mail
data on the incoming
mail server.
Response from mail
server: ***
GRN_MAIL_24251
Cannot add mail data.
The currently logged-in
user is not permitted to
add mail data.
GRN_MAIL_24252
Cannot delete the
specified mail data.
The currently logged-in
user is not permitted to
delete this mail data.
GRN_MAIL_24253
Cannot find the
specified e-mail.
GRN_MAIL_24254
Cannot view the
specified e-mail.
The e-mail was
specified incorrectly, or
the e-mail no longer
exists.
The currently logged-in
user is not permitted to
view this mail.
GRN_MAIL_24271
Cannot add attachment
data.
The currently logged-in
user is not permitted to
add attachment data.
GRN_MAIL_24272
Cannot delete the
specified attachment
data.
GRN_MAIL_24273
Cannot find the
specified attachment.
GRN_MAIL_24274
Cannot delete the
specified e-mail or
e-mail source.
The currently logged-in
user is not permitted to
delete this attachment
data.
The attachment was
specified incorrectly, or
the attachment no
longer exists.
The currently logged-in
user is not permitted to
save the data of this
e-mail.
518
Countermeasure
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the target mail.
Only users whose
account and login
information match can
view e-mail data.
Other users cannot
view the e-mail.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the target
attachment.
Contact your system
administrator or your
Application
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_MAIL_24275
Error message
Failed to send and
receive mail.
GRN_MAIL_24301
Failed to Import file
details.
Data could not be
written to the file.
Cannot find the
specified file.
GRN_MAIL_24302
GRN_MAIL_24303
GRN_MAIL_24304
GRN_MAIL_24408
Failed to Import the mail
data.
An invalid value has
been specified in the
following column: ***.
Date is invalid.
GRN_MAIL_24409
Invalid operation.
GRN_MAIL_24410
Cannot set the
specified e-mail
account.
GRN_MAIL_24407
Cause
The file size of the
e-mail the user is
attempting to save
exceeds the following
limit: ***.
More e-mail cannot be
saved because the
e-mail size limit is set at
the following limit: ***.
Failed to Import the
following file: ***.
Failed to write the
following file: ***.
The file was specified
incorrectly, or the file no
longer exists.
The mail data file format
is invalid, or it is empty.
The following value
cannot be used: ***.
Cannot set due to the
following reasons.
-The end date precedes
the start date.
-The combination of
start time and end time
data is not valid.
The specified value is
out of range.
You are specifying a
mail server and an
account that are used
by an existing e-mail
account.
Countermeasure
Delete unwanted
e-mails to reduce the
total size of the saved
mail to below the
maximum.
Confirm the file's user
rights.
Confirm the file's user
rights.
Confirm the target file.
Confirm the file's format
and details.
Confirm the details of
the settings target you
are specifying.
Confirm the dates.
Set an appropriate
value.
A duplicate e-mail
account cannot be set.
Specify another mail
server or a unique
e-mail account.
GRN_MEMO_***** Memo application error
Error number
GRN_MEMO_18000
Error message
Unknown error.
Cause
Unknown cause.
GRN_MEMO_18001
Cannot find the
specified file.
GRN_MEMO_18002
Cannot find the
specified parent folder.
GRN_MEMO_18003
The data specified is
invalid.
The file was specified
incorrectly, or the file no
longer exists.
The parent folder was
specified incorrectly, or
the parent folder no
longer exists.
The data was specified
incorrectly, or the data
no longer exists.
Cybozu Garoon Administrator Guide
Countermeasure
Contact Cybozu
Technical Center.
Confirm the target
folder.
Confirm the target
parent folder.
Confirm the target data.
519
Appendix F Error Messages
Error number
GRN_MEMO_18004
Error message
Cannot find the
specified note.
GRN_MEMO_18005
Cannot find the
specified file.
GRN_MEMO_18006
Cannot find the
specified attachment.
GRN_MEMO_18007
The file version being
restored is incorrect.
Cannot save the file.
GRN_MEMO_18008
GRN_MEMO_18500
Processing has been
cancelled.
GRN_MEMO_18501
Processing has been
cancelled.
Cause
The note was specified
incorrectly, or the note
no longer exists.
The file was specified
incorrectly, or the file no
longer exists.
The attachment was
specified incorrectly, or
the attachment no
longer exists.
The specified version
does not exist.
You cannot save files
any more because the
total file size limit for
saving has been
exceeded.
An unsupported request
has been sent from the
client.
Processing cannot be
completed because the
title of the note has not
been entered.
Countermeasure
Confirm the target note.
Confirm the target file.
Confirm the target
attachment.
Confirm the target
version.
Delete other files, and
then add.
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Specify the title of the
note, and process
again.
GRN_MSSG ***** Messages application error
Error number
GRN_MSSG_15001
Error message
*** is not available.
GRN_MSSG_15002
Cannot find the
specified file.
GRN_MSSG_15003
Cannot find ***.
GRN_MSSG_15004
Cannot find the
specified comment.
GRN_MSSG_15005
Cannot post this
comment.
Cannot add or change
folder.
Subject has not been
entered.
GRN_MSSG_15006
GRN_MSSG_15007
520
Cause
*** has been
inactivated, or you do
not have the access
permission.
The file was specified
incorrectly, or the file no
longer exists.
*** was specified
incorrectly, or it no
longer exists.
The comment was
specified incorrectly, or
the comment no longer
exists.
There are no comment
details.
Folder name has not
been entered.
Subject has not been
entered.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Confirm the target
folder.
Confirm the target: ***.
Confirm the target
comment.
Enter the details of the
comment.
Enter the folder name.
Enter the subject.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_MSSG_15008
Error message
A recipient has not been
selected.
GRN_MSSG_15009
Cannot find the
specified attachment.
GRN_MSSG_15010
Cannot find the
specified parent folder.
GRN_MSSG_15011
Enable or disable has
not been specified for
update notifications.
An invalid parameter
has been specified.
GRN_MSSG_15012
Cause
You are attempting to
use *** without
selecting a recipient.
The attachment was
specified incorrectly, or
*** no longer exists.
The parent folder was
specified incorrectly, or
the parent folder no
longer exists.
The update notification
was specified
incorrectly.
The URL parameter
was specified
incorrectly, or the data
with the specified
parameter no longer
exists.
The URL parameter
was specified
incorrectly.
Data could not be
written on the database.
GRN_MSSG_15013
Failed to update profile
data.
GRN_MSSG_15014
Failed to update profile
data.
GRN_MSSG_15015
Cannot send ***.
*** could not be written
on the database.
GRN_MSSG_15016
Cannot move ***.
GRN_MSSG_15017
Cannot add or change
filters.
Cannot find the
specified filter.
Either *** or the folder
was specified
incorrectly or no longer
exists.
Filter name has not
been entered.
The filter was specified
incorrectly, or the
specified filter no longer
exists.
*** was specified
incorrectly or no longer
exists.
The number of folder
levels has exceeded
the following limit: ***.
GRN_MSSG_15018
GRN_MSSG_15019
Cannot delete ***.
GRN_MSSG_15020
Cannot create folder.
Cybozu Garoon Administrator Guide
Countermeasure
Confirm whether or not
recipients are selected.
Confirm the target
attachment.
Confirm the target
parent folder.
Confirm whether the
update notification is
enabled or disabled.
Confirm the target item.
Contact your system
administrator.
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Contact your system
administrator or your
Application
administrator.
Confirm the target
folder or ***.
Enter the filter name.
Confirm the target filter.
Confirm the target: ***.
Confirm number of
folder levels.
521
Appendix F Error Messages
Error number
GRN_MSSG_15021
Error message
Cannot create folder.
GRN_MSSG_15022
Cannot change folder
information.
Cannot delete folder.
GRN_MSSG_15023
GRN_MSSG_15024
A folder has not been
selected.
GRN_MSSG_15025
Cannot change these
filters.
GRN_MSSG_15026
Failed to update profile
data.
GRN_MSSG_15027
Cannot change a
recipient.
GRN_MSSG_15028
Cannot save ***.
GRN_MSSG_15029
Cannot search ***.
GRN_MSSG_15030
Invalid operation.
GRN_MSSG_15031
Invalid operation.
Cause
The URL parameter
was specified
incorrectly.
The specified folder has
been moved or deleted.
The folder was
specified incorrectly, or
the specified folder no
longer exists.
You are attempting to
add or edit a rule setting
without selecting a
folder.
The filter has been
specified incorrectly, or
the specified filter no
longer exists.
Cannot be written on
the database.
The sender cannot be
deleted from the
recipients.
The currently logged-in
user is not permitted to
send ***.
Cannot search because
of the following reason.
-The combination of
start date and end date
is not valid.
Simultaneous
operations on the same
*** are not allowed.
The specified value is
non-numeric or out of
range.
Countermeasure
Confirm the target
folder.
Confirm the target
folder.
Confirm the target
folder.
Confirm that a target
folder has been
selected.
Confirm the target filter.
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Specify the sender in
recipients.
Contact your system
administrator or your
Application
administrator.
Confirm the target
search period.
Please contact our
official partners or your
vendor.
Set an appropriate
value.
GRN_NTFC_***** Notifications application error
Error number
GRN_NTFC_50001
522
Error message
Notification list is not
available.
Cause
The Notification List has
been inactivated, or you
do not have the access
permission.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_NTFC_50002
Error message
Failed to update profile
data.
Cause
Can not be written on
the database.
GRN_NTFC_50100
The external notification
code is invalid.
GRN_NTFC_50101
Cannot add or change
external notification.
The external notification
was specified
incorrectly, or the
specified external
notification no longer
exists.
The external notification
code is the same as an
existing external
notification code.
GRN_NTFC_50102
Cannot find the
specified external
notification.
GRN_NTFC_50103
Cannot delete the
specified external
notification.
GRN_NTFC_50104
Cannot find the
specified notification.
GRN_NTFC_50105
Date is invalid.
GRN_NTFC_50106
Invalid operation.
GRN_NTFC_50201
Cannot set the
notification filter.
Cybozu Garoon Administrator Guide
The external notification
was specified
incorrectly, or the
external notification no
longer exists.
The external notification
was specified
incorrectly, or the
specified external
notification no longer
exists.
The notification is
specified incorrectly, or
the notification no
longer exists.
Cannot set due to the
following reasons.
-The end date precedes
the start date.
-The combination of
start time and ending
time data is not valid.
The specified value is
non-numeric or out of
range.
The application was
specified incorrectly, or
the application does not
use a notification filter.
-Application ID:
Countermeasure
Contact your system
administrator.
If this problem persists,
copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Confirm external
notification
specification.
A duplicate external
notification code cannot
be set.
Specify a unique
external notification
code.
Confirm the target
external notification.
Confirm external
notification
specification.
Confirm the notification
data.
Confirm the dates.
Set an appropriate
value.
Contact your system
administrator.
523
Appendix F Error Messages
Error number
GRN_NTFC_50202
Error message
Cannot edit your
notification filter
settings.
Cause
This application is not
permitted to edit
personal notification
filter settings.
-Application ID: ***
Countermeasure
Contact your system
administrator or your
Application
administrator.
GRN_PHNM_***** Phone Messages application error
Error number
GRN_PHNM_19000
Error message
User ID is invalid.
GRN_PHNM_19001
Phone Message ID is
invalid.
GRN_PHNM_19002
Cannot confirm the
specified Phone
Message.
Cannot delete the
specified Phone
Message.
The target for user right
is invalid.
GRN_PHNM_19003
GRN_PHNM_19004
GRN_PHNM_19005
Security model is
invalid.
GRN_PHNM_19006
Single sign-on ID is
invalid.
GRN_PHNM_19200
Cannot set up mail
forwarding.
GRN_PHNM_19300
Cannot view the
specified Phone
Message.
524
Cause
The user was specified
incorrectly, or the user
no longer exists.
The Phone Message ID
was specified
incorrectly, or a value
has not been specified
for the Phone Message
ID.
Only the recipient can
confirm a Phone
Message.
Only the sender or
recipient can delete a
Phone Message.
The target was
specified incorrectly, or
the target no longer
exists.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
The single sign-on was
specified incorrectly, or
the single sign-on no
longer exists.
The specified e-mail
address has not been
entered.
The currently logged-in
user is not permitted to
view the Phone
Messages of this
organization, user, or
role.
Countermeasure
Confirm the target user.
Confirm the target
Phone Message ID.
Confirm the recipient of
the Phone Message.
Request the sender or
receiver of the Phone
Message to delete it.
Confirm whether or not
the target for which you
want to set up access is
appropriate.
Confirm the value you
want to specify for the
security model.
Confirm the target
single sign-on.
If you want to specify an
e-mail address to
receive the Phone
Message, enter the
e-mail address.
Contact your system
administrator or your
Application
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_PHNM_19301
Error message
Cannot add Phone
Messages.
GRN_PHNM_19402
You cannot specify this
user, organization, or
role.
GRN_PHNM_19403
Invalid type is specified
for target.
GRN_PHNM_19404
Invalid value is
specified for target.
Cause
The currently logged-in
user is not permitted to
add a Phone Messages
for this organization,
user, or role.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
Cannot find the
specified CSV file.
The number of data
items entered in the
CSV file does not match
the fixed number of
items.
When Importing user
rights from a CSV file,
users, organizations, or
roles other than the
pre-determined users,
organizations, or roles
cannot be specified in
the second item.
The following object
type cannot be used:
***.
The following ID cannot
be used: ***.
GRN_PHNM_19302
Security model is
invalid.
GRN_PHNM_19400
Failed to Import the
CSV file.
The CSV file data is
invalid.
GRN_PHNM_19405
Invalid value is
specified for target.
The following type
cannot be used: ***.
GRN_PHNM_19406
Failed to set user rights.
GRN_PHNM_19407
You cannot specify this
user right.
A user, organization, or
role for which the user
rights will be set has not
been selected.
When Importing user
rights from a CSV file,
characters other than
the pre-determined
characters cannot be
specified in the fourth
item.
GRN_PHNM_19401
Cybozu Garoon Administrator Guide
Countermeasure
Contact your system
administrator or your
Application
administrator.
Confirm the value you
want to specify for the
security model.
Specify the file
correctly.
Confirm the number of
items in the CSV file
data and the details.
Set the following user,
organization, and role.
-user
-group
-role
Confirm the details of
the settings target you
are specifying.
Confirm the details of
the settings target you
are specifying.
Confirm the details of
the settings target you
are specifying.
Select a user,
organization, or role.
Set the following user
rights.
-E
-B
525
Appendix F Error Messages
GRN_PRSC_***** Presence indicator application error
Error number
GRN_PRSC_48001
Error message
Cannot change this
presence information.
GRN_PRSC_48012
You cannot specify this
user or organization.
GRN_PRSC_48013
Invalid type is specified
for target.
GRN_PRSC_48014
Invalid value is
specified for target.
Cause
The currently logged-in
user is not permitted to
change this user's
presence information.
A target has not been
selected in the user
rights settings.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
Cannot find the
specified CSV file.
The number of data
items entered in the
CSV file does not match
the fixed number of
items.
When Importing proxies
from a CSV file, users
or organizations other
than the pre-determined
users or organizations
cannot be specified in
the second item.
The following object
type cannot be used:
***.
The following ID cannot
be used: ***.
GRN_PRSC_48002
Failed to set user rights.
GRN_PRSC_48003
Security model is
invalid.
GRN_PRSC_48010
Failed to Import the
CSV file.
The CSV file data is
invalid.
GRN_PRSC_48015
Invalid value is
specified for target.
The following type
cannot be used: ***.
GRN_PRSC_48016
You cannot specify this
user right.
GRN_PRSC_48020
Cannot perform the
requested action.
When Importing user
rights from a CSV file,
characters other than
the pre-determined
characters cannot be
specified in the fourth
item.
You are not permitted to
set proxy on personal
settings.
GRN_PRSC_48011
526
Countermeasure
Contact your system
administrator or your
Application
administrator.
Select a user or an
organization.
Confirm the value you
want to specify for the
security model.
Specify the file
correctly.
Confirm the number of
items in the CSV file
data and the details.
Set the following users
or organizations.
-user
-group
Confirm the details of
the settings target you
are specifying.
Confirm the details of
the settings target you
are specifying.
Confirm the details of
the settings target you
are specifying.
Set the following user
rights.
-M
Contact your system
administrator or your
Application
administrator
Cybozu Garoon Administrator Guide
Appendix F Error Messages
GRN_RPRT_***** MultiReport application error
Error number
GRN_RPRT_31000
Error message
Category ID is invalid.
GRN_RPRT_31001
Required items have
not been entered.
GRN_RPRT_31002
Cannot find the
specified category.
GRN_RPRT_31003
Cannot set the
specified category
code.
GRN_RPRT_31004
Cannot delete the
specified category.
GRN_RPRT_31005
There is no
subcategory for the
specified category.
GRN_RPRT_31010
User right ID is invalid.
GRN_RPRT_31011
User right's target ID is
invalid.
GRN_RPRT_31012
Cannot find the
specified user right's
target.
GRN_RPRT_31013
User ID is invalid.
GRN_RPRT_31014
Organization ID is
invalid.
GRN_RPRT_31015
Role ID is invalid.
Cybozu Garoon Administrator Guide
Cause
The category was
specified incorrectly, or
the category no longer
exists.
You are attempting to
add or change without
entering the required
items for the category.
The category was
specified incorrectly, or
the category no longer
exists.
You are specifying an
existing category code.
The category cannot be
deleted because there
is a subcategory or a
report form in the
specified category.
The category was
specified incorrectly, or
the category no longer
exists.
The user right was
specified incorrectly, or
the user right no longer
exists.
The target specified for
user rights is incorrect,
or the target of user
rights no longer exists.
The user right's target
was specified
incorrectly, or the user
right's target no longer
exists.
The user was specified
incorrectly, or the user
no longer exists.
The organization was
specified incorrectly, or
the organization no
longer exists.
The role was specified
incorrectly, or the role
no longer exists.
Countermeasure
Confirm the target
category.
Enter the category's
required items, and
then add or change.
Confirm the target
category.
A duplicate category
code cannot be set.
Specify a unique
category code.
Delete a category after
removing any
subcategories or report
forms.
Confirm the target
category.
Confirm the target user
right.
Confirm the target of
the user rights.
Confirm the user right's
target.
Confirm the target user.
Confirm the target
organization.
Confirm the details of
the settings target you
are specifying.
527
Appendix F Error Messages
Error number
GRN_RPRT_31016
Error message
Cannot access the
specified settings
screen.
Cause
The currently logged-in
user is not permitted to
access this function.
GRN_RPRT_31017
Security model is
invalid.
GRN_RPRT_31020
Operational
administrative privilege
ID is invalid.
GRN_RPRT_31021
Operational
administrative target ID
is invalid.
GRN_RPRT_31022
Cannot find the
specified operational
administrative target.
GRN_RPRT_31023
User ID is invalid.
GRN_RPRT_31024
Organization ID is
invalid.
GRN_RPRT_31025
Role ID is invalid.
GRN_RPRT_31026
The operational
administrative
privileges are limited.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
The operational
administrative privilege
was specified
incorrectly, or the
operational
administrative privilege
no longer exists.
The target of the
operational
administrative
privileges was specified
incorrectly, or the target
of the operational
administrative
privileges has been
deleted.
The target of the
operational
administrative
privileges was specified
incorrectly, or the target
of the operational
administrative
privileges has been
deleted.
The user was specified
incorrectly, or the user
no longer exists.
The organization was
specified incorrectly, or
the organization no
longer exists.
The role was specified
incorrectly, or the role
no longer exists.
The currently logged-in
user is not permitted to
operate this function.
528
Countermeasure
Contact your system
administrator or your
Application
administrator.
Confirm the value you
want to specify for the
security model.
Confirm the target
operational
administrative
privileges.
Confirm the target
operational
administrative
privileges target.
Confirm the target
operational
administrative
privileges target.
Confirm the target user.
Confirm the target
organization.
Confirm the details of
the settings target you
are specifying.
Contact your system
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_RPRT_31027
Error message
Operational
administrators cannot
access uncategorized
categories.
GRN_RPRT_31050
Report form ID is
invalid.
GRN_RPRT_31051
Required items have
not been entered.
GRN_RPRT_31052
Cannot find the
specified report form.
GRN_RPRT_31053
Cannot set the
specified report form
code.
GRN_RPRT_31060
Item ID is invalid.
GRN_RPRT_31061
Required items have
not been entered.
GRN_RPRT_31062
Cannot find the
specified item.
GRN_RPRT_31063
Item type is invalid.
GRN_RPRT_31100
Filter ID is invalid.
GRN_RPRT_31101
Required items have
not been entered.
GRN_RPRT_31102
Cannot find the
specified filter.
GRN_RPRT_31103
There is a mistake in
the details entered for
the filter condition.
Cybozu Garoon Administrator Guide
Cause
The category ID was
specified incorrectly, or
the currently logged-in
user is not permitted to
access uncategorized
categories.
The report form was
specified incorrectly, or
the report form no
longer exists.
You are attempting to
add or change without
entering the required
items for the report
form.
The report form was
specified incorrectly, or
the report form no
longer exists.
You are specifying an
existing report form
code.
The item was specified
incorrectly, or the item
no longer exists.
You are attempting to
add or change without
entering the required
items for the item.
The item was specified
incorrectly, or the item
no longer exists.
You are attempting to
add or change
specifying an item type
that does not exist.
The filter was specified
incorrectly, or the filter
no longer exists.
You are attempting to
add or change without
entering the required
items for the filter.
The filter was specified
incorrectly, or the filter
no longer exists.
The details entered for
the filter condition are
invalid.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Confirm the target
report form.
Enter the required items
for the report form, and
then add or change.
Confirm the target
report form.
A duplicate report form
code cannot be set.
Specify a unique report
form code.
Confirm the target item.
Enter the required items
for the item, and then
add or change.
Confirm the target item.
Select the item type
again.
Confirm the target filter.
Enter the required items
for the filter, and then
add or change.
Confirm the target filter.
Confirm the details
entered for the filter
condition, and set
again.
529
Appendix F Error Messages
Error number
GRN_RPRT_31104
Error message
Filter condition ID is
invalid.
GRN_RPRT_31150
Report ID is invalid.
GRN_RPRT_31151
Required items have
not been entered.
GRN_RPRT_31152
Cannot find the
specified report.
GRN_RPRT_31153
Cannot find the
specified draft.
GRN_RPRT_31154
Cannot access the
specified report.
GRN_RPRT_31155
Cannot edit the
specified report.
GRN_RPRT_31156
Cannot delete the
specified report.
GRN_RPRT_31157
Attendee has not been
specified.
GRN_RPRT_31160
Report item ID is
invalid.
GRN_RPRT_31161
Required items have
not been entered.
GRN_RPRT_31162
Cannot find the
specified report item
data.
GRN_RPRT_31170
The attached file ID is
invalid.
530
Cause
The filter condition was
specified incorrectly, or
the filter condition no
longer exists.
The report was
specified incorrectly, or
the report no longer
exists.
You are attempting to
add or change without
entering the required
items for the report.
The report was
specified incorrectly, or
the report no longer
exists.
The draft was specified
incorrectly, or the draft
no longer exists.
The currently logged-in
user is not permitted to
access the specified
report.
The currently logged-in
user is not permitted to
edit the specified report.
The currently logged-in
user is not permitted to
delete the specified
report.
One or more attendees
are required to add or
change the report.
The report item was
specified incorrectly, or
the report item no
longer exists.
You are attempting to
add or change without
entering the required
items for the report item
data.
The report item was
specified incorrectly, or
the report item no
longer exists.
The attached file was
specified incorrectly, or
the attached file no
longer exists.
Countermeasure
Confirm the target filter
condition.
Confirm the target
report.
Enter the required items
for the report, and then
add or change.
Confirm the target
report.
Confirm the target draft.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Select one or more
attendees.
Confirm the target
report item.
Enter the required items
for the report item data,
and then add or
change.
Confirm the target
report item.
Confirm the target
attached file.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_RPRT_31171
Error message
Required items have
not been entered.
GRN_RPRT_31172
Cannot find the
specified file.
GRN_RPRT_31180
Comment ID is invalid.
GRN_RPRT_31181
Cannot find the
specified comment.
GRN_RPRT_31182
Cannot delete the
specified comment.
Cannot post this
comment.
Enable or disable has
not been specified for
update notifications.
Failed to Import the
CSV file.
Failed to Import the
CSV file.
GRN_RPRT_31183
GRN_RPRT_31190
GRN_RPRT_31200
GRN_RPRT_31201
Cause
You are attempting to
add or change without
entering the required
items for the file data.
The file was specified
incorrectly, or the
specified file no longer
exists.
The comment was
specified incorrectly, or
the comment no longer
exists.
The comment was
specified incorrectly, or
the comment no longer
exists.
Only the commenter
can delete a comment.
There are no comment
details.
The update notification
was specified
incorrectly.
Cannot find CSV Writer.
GRN_RPRT_31202
Failed to Import the
CSV file.
GRN_RPRT_31203
Failed to Import the
CSV file.
Failed to Import the
CSV file.
The Root category is
specified in the
category code.
The Root category
cannot be changed.
The parent category
code was specified
incorrectly.
The CSV file format is
invalid.
The CSV file format is
invalid.
GRN_RPRT_31205
Failed to Import the
CSV file.
The CSV file format is
invalid.
GRN_RPRT_31206
Failed to Import the
CSV file.
The CSV file format is
invalid.
GRN_RPRT_31211
Failed to Import the
XML file.
A node is not closed in
the XML file.
GRN_RPRT_31204
Cybozu Garoon Administrator Guide
Countermeasure
Enter the required items
for the file data, and
then add or change.
Confirm the target file.
Confirm the target
comment.
Confirm the target
comment.
Ask the commenter to
delete the comment.
Enter the details of the
comment.
Confirm whether the
update notification is
enabled or disabled.
Contact Cybozu
Technical Center.
Confirm the category
code of the line number
shown.
Confirm the parent
category code of the
line number shown.
Modify the data of the
line number shown.
Confirm the second
item of the line number
shown.
Confirm the third item of
the line number shown.
Set the third item with
the following value or
leave it blank.
-B
Confirm the fourth item
of the line number
shown.
Confirm the node
written in the XML file,
and Import again.
531
Appendix F Error Messages
Error number
GRN_RPRT_31212
Error message
Failed to Import the
XML file.
Cause
The XML tag name is
invalid, or the XML file
is being edited.
GRN_RPRT_31213
Failed to Import the
XML file.
Failed to Import the
XML file.
Cannot find the
specified XML file.
The item specification
in the XML file is invalid.
GRN_RPRT_31215
Failed to Import the
XML file.
GRN_RPRT_31216
Failed to Import the
XML file.
GRN_RPRT_31217
Failed to import the
CSV file.
GRN_RPRT_31250
Cannot access the
specified appointment.
GRN_RPRT_31251
Cannot access the
specified appointment.
GRN_RPRT_31252
Cannot prepare this
report.
GRN_RPRT_31253
The appointment was
specified incorrectly.
Failed to send login
URL.
The following report
form code cannot be
used because it is set
already for an existing
form: ***.
The category Root has
been specified.
You cannot Import an
report form to the Root
category.
The user, organization,
or role specified as the
target is incorrect, or no
longer exists.
The format is invalid or
the appointment ID no
longer exists.
The appointment was
specified incorrectly, or
the appointment no
longer exists.
The appointment is
already associated with
a report.
You cannot prepare
more than one report
with the appointment.
Date is invalid.
GRN_RPRT_31214
GRN_RPRT_31300
System mail account
cannot be used.
GRN_RPRT_31301
Failed to send login
URL.
A login URL has not
been set.
GRN_RPRT_31302
Failed to confirm
password.
Failed to send login
URL.
Password is incorrect.
GRN_RPRT_31303
532
A Garoon Keitai mail
address has not been
set.
Countermeasure
We do not recommend
that you edit the XML
file. Specify a XML file
in the correct format.
Confirm the target file,
and Import again.
Confirm the items
written in the XML file,
and Import again.
A duplicate report form
code cannot be set.
Specify a unique report
form code.
Confirm the category
details in the XML file.
Confirm the first item in
the line whose number
is provided in the
message above.
Confirm the
appointment ID and try
again.
Confirm the target
appointment.
Remove the
appointment's
association with the
report.
Confirm the date and try
again.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the password
and try again.
Confirm Garoon Keitai
account settings.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_RPRT_31304
Error message
Use on Report Keitai
has temporarily been
stopped.
GRN_RPRT_31350
User ID is invalid.
GRN_RPRT_31351
Required items have
not been entered.
GRN_RPRT_31352
Cannot find the
specified attachment.
GRN_RPRT_31353
Cannot add user.
GRN_RPRT_31354
Cannot add a user.
GRN_RPRT_31355
Cannot post this
comment.
GRN_RPRT_31356
Invalid operation.
Cause
Report Keitai use has
been temporarily
suspended on personal
settings.
The user was specified
incorrectly, or the user
no longer exists.
You are attempting to
add or change without
entering the required
items.
The attachment was
specified incorrectly, or
the attachment no
longer exists.
The number of users
exceeds the number of
users allowed by the
license.
Cannot add users
during trial period.
The currently logged in
user is not permitted to
post comments on this
report.
Simultaneous
operations on the same
report are not allowed.
Countermeasure
Confirm active setting
for the Report Keitai.
Cause
The portal was
specified incorrectly, or
the portal no longer
exists.
You are attempting to
add or change without
entering the required
items for the portal.
The portal was
specified incorrectly, or
the specified portal no
longer exists.
No portals have been
created, or all the
portals have been
deleted.
You are attempting to
use My Portals without
logging in.
Countermeasure
Confirm the target
portal.
Confirm the target user.
Enter the required
items, and then add or
change.
Confirm the target
attachment.
Please purchase
another license or
change the active user.
Purchase a license or
change the active user.
Contact your system
administrator or your
application
administrator.
Please contact our
official partners or your
vendor.
GRN_PRTL_***** Portal application error
Error number
GRN_PRTL_10000
Error message
Portal ID is invalid.
GRN_PRTL_10001
Required items have
not been entered.
GRN_PRTL_10002
Cannot find the
specified portal.
GRN_PRTL_10003
Cannot find the
specified Portals.
GRN_PRTL_10004
You must have a login
account to use My
Portal.
Cybozu Garoon Administrator Guide
Confirm the details
entered for the portal's
required items.
Confirm the target
portal.
Confirm Portals.
Confirm the login
status.
533
Appendix F Error Messages
Error number
GRN_PRTL_10200
Error message
Portlet ID is invalid.
GRN_PRTL_10201
Required items have
not been entered.
GRN_PRTL_10202
Cannot find the
specified portlet.
GRN_PRTL_10203
Cannot find the
specified Portlets.
GRN_PRTL_10204
You must have a login
account to use My
Portlet.
Failed to add the
application portlet.
GRN_PRTL_10205
GRN_PRTL_10206
Failed to Import the file.
GRN_PRTL_10207
Cannot save the
contents of the portlet.
GRN_PRTL_10250
Portlet layout ID is
invalid.
GRN_PRTL_10251
Cannot find the
specified portlet layout.
GRN_PRTL_10300
Portlet group ID is
invalid.
534
Cause
The portlet was
specified incorrectly, or
the portlet no longer
exists.
You are attempting to
add or change without
entering the required
items for the portlet.
The portlet was
specified incorrectly, or
the specified portlet no
longer exists.
No portlets have been
created, or all the
portlets have been
deleted.
You are attempting to
use My Portlets without
logging in.
Invalid application
portlet.
Cannot find the
specified file.
The number of
characters in the
contents exceeds the
limit.
The limit is &&limit&&
characters in
single-byte characters.
The limit varies
depending on the
characters used.
The specified portlet
has been moved or
deleted from the portal.
The portlet was
specified incorrectly, or
the portlet has been
moved or deleted from
the portal.
The portlet group was
specified incorrectly, or
the portlet group no
longer exists.
Countermeasure
Confirm the target
portlet.
Enter the portlet's
required items, and
then add or change.
Confirm the target
portlet.
Confirm the target
Portlets.
Confirm the login
status.
The product may not
have been installed
properly. Confirm
whether or not the
product was installed
properly.
Confirm the target file,
and Import again.
Reduce the number of
characters in the
contents.
Confirm the portlet's
position in the Portals.
Confirm the portlet's
position in the Portals.
Confirm the target
portlet group.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_PRTL_10301
Error message
Required items have
not been entered.
GRN_PRTL_10302
Cannot find the
specified portlet group.
GRN_PRTL_10303
Cannot find the
specified Portlet
groups.
GRN_PRTL_10304
You must have a login
account to use My
Portlet Groups.
User right ID is invalid.
GRN_PRTL_10400
GRN_PRTL_10401
Portal ID or Portlet ID is
invalid.
GRN_PRTL_10402
User right target ID is
invalid.
GRN_PRTL_10403
User ID is invalid.
GRN_PRTL_10404
The user right object
type is invalid.
GRN_PRTL_10405
Cannot find the
specified portal or
portlet.
GRN_PRTL_10406
Security model is
invalid.
Cybozu Garoon Administrator Guide
Cause
You are attempting to
add or change without
entering the required
items for the portlet
group.
The portlet group was
specified incorrectly, or
the portlet group no
longer exists.
No portlet groups have
been created, or all the
portlet groups have
been deleted.
You are attempting to
use My Portlet Groups
without logging in.
The user right was
specified incorrectly, or
the user right no longer
exists.
The portal or portlet
was specified
incorrectly, or the portal
or portlet no longer
exists.
The target specified for
user rights is incorrect,
or the target of the user
rights no longer exists.
The user was specified
incorrectly, or the user
no longer exists.
The target specified for
user rights is incorrect,
or the target of the user
rights no longer exists.
The portal or portlet
was specified
incorrectly, or the portal
or portlet no longer
exists.
The security model was
specified incorrectly, or
an unexpected
character has been
used in the security
model settings.
Countermeasure
Enter the portlet group's
required items, and
then add or change.
Confirm the target
portlet group.
Confirm the target
Portlet groups.
Confirm the login
status.
Confirm the target user
rights.
Confirm the target
portal and portlet.
Confirm the target of
the user rights.
Confirm the target user.
Confirm the target of
the user rights.
Confirm the target
portal and portlet.
Confirm the value you
want to specify for the
security model.
535
Appendix F Error Messages
Error number
GRN_PRTL_10407
Error message
The value set for object
of the user rights is not
valid.
GRN_PRTL_10408
Cannot find the
specified user right.
GRN_PRTL_10409
Cannot access the
specified settings
screen.
GRN_PRTL_10410
Cannot find the
specified user right.
GRN_PRTL_10411
Failed to set user rights.
GRN_PRTL_10412
User rights cannot be
changed.
GRN_PRTL_10700
Cannot set operational
administrative
privileges.
GRN_PRTL_10701
Portal ID or Portlet ID is
invalid.
GRN_PRTL_10702
Cannot set operational
administrative
privileges.
536
Cause
The object of the user
rights was specified
incorrectly, or an
unexpected character is
being used in the
setting for the object of
the user rights.
The user right was
specified incorrectly, or
the user right no longer
exists.
The currently logged-in
user is not permitted to
access this settings
screen.
The user right was
specified incorrectly, or
the user right no longer
exists.
A user, organization, or
role for which the user
rights will be set has not
been selected.
View privileges cannot
be revoked for a user
with user rights who is
currently logged-in.
The user, organization,
or role that you want to
set the operational
administrative
privileges for was
specified incorrectly, or
the specified user,
organization, or role no
longer exists.
The portal or portlet
was specified
incorrectly, or the portal
or portlet no longer
exists.
The user, organization,
or role that you want to
set the operational
administrative
privileges for was
specified incorrectly, or
the specified user,
organization, or role no
longer exists.
Countermeasure
Confirm the target of
the user rights.
Confirm the target user
rights.
Contact your system
administrator or your
Application
administrator.
Confirm the target user
rights.
Select a user,
organization, or role.
Confirm the details of
the user right settings.
Confirm the target user,
organization, or role.
Confirm the target
portal and portlet.
Confirm the target user,
organization, or role.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_PRTL_10703
Error message
User ID is invalid.
GRN_PRTL_10704
Organization ID is
invalid.
GRN_PRTL_10705
Role ID is invalid.
GRN_PRTL_10706
The target type for
which operational
administrative
privileges are being set
is invalid.
GRN_PRTL_10707
Cannot find portal or
portlet.
GRN_PRTL_10708
The target type for
which operational
administrative
privileges are being set
is invalid.
GRN_PRTL_10709
Cannot find operational
administrative
privileges.
GRN_PRTL_10710
The operational
administrative
privileges are limited.
Cannot delete the
specified operational
administrative
privileges.
GRN_PRTL_10711
Cybozu Garoon Administrator Guide
Cause
The user was specified
incorrectly, or the user
no longer exists.
The organization was
specified incorrectly, or
the organization no
longer exists.
The role was specified
incorrectly, or the role
no longer exists.
The user, organization,
or role that you want to
set the operational
administrative
privileges for was
specified incorrectly, or
the specified user,
organization, or role no
longer exists.
The portal or portlet
was specified
incorrectly, or the
specified portal or
portlet no longer exists.
The user, organization,
or role that is the target
you want to set the
operational
administrative
privileges for was
specified incorrectly, or
an invalid value has
been specified.
The operational
administrative privilege
was specified
incorrectly, or the
specified operational
administrative privilege
no longer exists.
The currently logged-in
user is not permitted to
operete this function.
The operational
administrative privilege
was specified
incorrectly, or the
specified operational
administrative privilege
no longer exists.
Countermeasure
Confirm the target user.
Confirm the target
organization.
Confirm the details of
the settings target you
are specifying.
Confirm the target user,
organization, or role.
Confirm the target
portal and portlet.
Confirm the target user,
organization, or role.
Confirm the target
operational
administrative
privileges.
Contact your system
administrator.
Confirm the target
operational
administrative
privileges.
537
Appendix F Error Messages
Error number
GRN_PRTL_10712
Error message
Cannot set operational
administrative
privileges.
GRN_PRTL_10801
Cannot access the
specified portlet.
Cause
The user, organization,
or role you want to set
operational
administrative
privileges for has not
been selected.
The method of
accessing the portlet is
invalid.
Countermeasure
Select a user,
organization, or role.
Access from the portal.
GRN_RSS_***** RSS Reader application error
Error number
GRN_RSS_28001
Error message
Cannot use RSS
reader.
GRN_RSS_28002
Cannot set up site.
GRN_RSS_28003
Cannot set up site.
GRN_RSS_28004
Cannot find details for
the specified site.
GRN_RSS_28005
An invalid parameter
has been specified.
GRN_RSS_28006
Cannot find the
specified file.
GRN_RSS_28007
Failed to Import the
CSV file.
Cannot add this site.
GRN_RSS_28008
GRN_RSS_28009
Cannot set up personal
site.
GRN_RSS_28100
Cannot add this site.
538
Cause
The RSS reader has
been inactivated, or you
do not have the access
permission.
Site name has not been
entered.
The site's URL has not
been entered.
The site was specified
incorrectly, or the
specified site no longer
exists.
The URL parameter
was specified
incorrectly, or the data
with the specified
parameter no longer
exists.
The session has been
deleted because of a
screen transition, and
the temporary file no
longer exists.
The CSV file format is
invalid.
The specified site has
been added already.
You are not permitted to
set up a site on
personal settings.
Cannot connect to the
specified site.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Enter the site name.
Enter the site URL.
Confirm the site you are
specifying.
Confirm the target item.
Redo operation from
the beginning.
Modify the data in the
appropriate row.
Confirm the registration
details in the Sites.
Contact your system
administrator or your
Application
administrator.
Confirm whether or not
the specified site is
correct.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_RSS_28101
Error message
Failed to add the site.
Cause
The specified site is
using a protocol (such
as SSL) that is not
supported.
GRN_RSS_28102
Failed to add the site.
Connection timed out.
GRN_RSS_28103
Failed to add the site.
Timed out during data
Importing.
Countermeasure
This RSS reader does
not provide full support
for features, such as
https (SSL-encrypted
communications) used
by some sites.
The site you are
specifying cannot be
used here.
Confirm the URL.
If this problem persists,
contact your system
administrator to extend
the timeout period.
Extend the timeout
period may enable you
to add the site. Contact
your system
administrator.
GRN_SCHD_***** Schedule application error
Error number
GRN_SCHD_13001
Error message
Cannot perform actions
on this appointment.
GRN_SCHD_13002
Cannot view this
comment.
GRN_SCHD_13003
GRN_SCHD_13004
This tentative
appointment has been
fixed already.
Start date is invalid.
GRN_SCHD_13005
End date is invalid.
GRN_SCHD_13006
Date is invalid.
Cybozu Garoon Administrator Guide
Cause
The appointment was
specified incorrectly, or
the appointment no
longer exists.
The currently logged-in
user is not permitted to
view this appointment.
A tentative appointment
that has already been
fixed has been specified.
Cannot set due to the
following reason.
-The combination of start
time and end time data
is not valid.
Cannot set because of
the following reason.
-The combination of start
time and ending time
data is not valid.
Cannot set due to the
following reason.
-The combination of start
time and end time data
is not valid.
Countermeasure
Confirm the target
appointment.
Contact your system
administrator or your
Application
administrator.
Confirm the target
tentative appointment.
Confirm the dates.
Confirm whether or not
the end date and time
are correct.
Confirm the dates.
539
Appendix F Error Messages
Error number
GRN_SCHD_13007
Error message
Start time is invalid.
GRN_SCHD_13008
Ending time is invalid.
GRN_SCHD_13009
Time is invalid.
GRN_SCHD_13010
Start date and time are
invalid.
GRN_SCHD_13011
End date and time are
invalid.
GRN_SCHD_13012
Date and time are
invalid.
GRN_SCHD_13013
The proposed date and
time of the tentative
appointment has not
been set.
GRN_SCHD_13014
Date has not been
entered.
GRN_SCHD_13015
Cannot use this
repeating period.
540
Cause
Cannot set because of
the following reason.
-The combination of start
time and ending time
data is not valid.
Cannot set because of
the following reason.
-The combination of start
time and ending time
data is not valid.
Cannot set because of
the following reason.
-The combination of data
for time is invalid
because either the
ending time precedes
the start time, or the start
time is later than the
ending time.
Cannot set because of
the following reason.
-The combination of start
date and time and end
date and time data is not
valid.
Cannot set because of
the following reason.
-The combination of start
time and ending time
data is not valid.
Cannot set because of
the following reason.
-The combination of data
for date and time is
invalid.
-The end date precedes
the start date.
You are trying to add a
tentative appointment
without proposing a date
and time for the tentative
appointment.
You are attempting to set
or change an
appointment without
entering the date.
The repeating period is
set so that it can only be
added until the following
limit: ***.
Countermeasure
Confirm whether or not
the start time is correct.
Confirm whether or not
the end date and time
are correct.
Confirm whether or not
the start and ending
times are correct.
Confirm whether or not
the start date and time
are correct.
Confirm whether or not
the end date and time
are correct.
Confirm whether or not
the start or end date
and time are correct.
Confirm the proposed
date and time of the
tentative appointment.
Confirm the details
entered for the date.
Set a repeating period
within the range.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_SCHD_13016
GRN_SCHD_13017
Error message
Repeating conditions
have not been entered.
Classification of change
to repeating
appointment has not
been selected.
GRN_SCHD_13018
Conditions for deleting
repeating appointments
have not been selected.
GRN_SCHD_13019
Conditions for deleting
a shared appointment
have not been selected.
GRN_SCHD_13020
The start day of a
repeating appointment
cannot be changed.
GRN_SCHD_13021
Attendee has not been
specified.
GRN_SCHD_13022
Cannot find the
specified comment.
GRN_SCHD_13023
Cannot delete the
specified comment.
Cannot post this
comment.
The CSV file data is
invalid.
GRN_SCHD_13024
GRN_SCHD_13025
GRN_SCHD_13026
GRN_SCHD_13027
Failed to Import the
CSV file.
Cannot export
schedule.
GRN_SCHD_13028
Cannot export statistics.
GRN_SCHD_13029
Cannot add an item by
this appointment type
name.
Cybozu Garoon Administrator Guide
Cause
Repeating conditions
have not been entered.
The operation cannot be
carried out because the
repeating change
classification has not
been selected.
The operation cannot be
carried out because the
conditions for deleting
repeating appointments
have not been selected.
Conditions for deleting a
shared appointment
have not been selected.
When changing a future
appointment, the
repeating start day
cannot be changed.
One or more attendees
for this appointment are
required to add or
change the appointment.
The comment was
specified incorrectly, or
the comment no longer
exists.
Only the commenter can
delete a comment.
There are no comment
details.
The number of data
items entered in the CSV
file does not match the
fixed number of items.
Cannot find the specified
CSV file.
The user or organization
whose schedule will be
exported has not been
selected.
The user or organization
for which the statistics
will be performed has
not been selected.
The following menu has
already been added: ***.
Countermeasure
Enter the repeating
conditions, and add.
Confirm the selection
details of the change
classification of the
repeating appointment,
and try again.
Confirm the selection
details of the delete
conditions of the
repeating appointment,
and try again.
Confirm the delete
conditions of the shared
appointment, and try
again.
Make the start day the
following date, and then
change ***.
Select one or more
attendees.
Confirm the target
comment.
Ask the commenter to
delete the comment.
Enter the details of the
comment.
Confirm the number of
items in the CSV file
data and the details.
Specify the file
correctly.
Confirm the selection
details of the user and
organization, and try
again.
Confirm the selection
details of the user and
organization, and try
again.
Add as a menu that has
not been added or
change.
541
Appendix F Error Messages
Error number
GRN_SCHD_13030
Error message
Cannot set links to
appointment type.
GRN_SCHD_13031
Cannot set links to
appointment type.
GRN_SCHD_13034
User right target ID is
invalid.
GRN_SCHD_13035
User ID is invalid.
The user specified is not
the logged-in user.
GRN_SCHD_13036
Failed to set user rights.
GRN_SCHD_13037
Cannot find the
specified user or
organization.
Security model is
invalid.
A user, organization, or
role for which the user
rights will be set has not
been selected.
A target has not been
selected in the user
rights settings.
The security model was
specified incorrectly, or
an unexpected character
has been used in the
security model settings.
A target has not been
selected in the user
rights settings.
A user, organization, or
role for which the user
rights will be set has not
been selected.
A user who does not
have the view privilege
cannot be granted other
privileges.
The currently logged in
user cannot view this
appointment because
the user does not have
user right for this
appointment's user or
organization.
The currently logged-in
user is not permitted to
add for this
user/organization/facility.
GRN_SCHD_13038
GRN_SCHD_13039
Failed to set user rights.
GRN_SCHD_13040
Failed to set user rights.
GRN_SCHD_13041
The combination of
user rights is invalid.
GRN_SCHD_13042
Cannot view this
appointment.
GRN_SCHD_13043
Cannot add this
appointment.
542
Cause
The appointment type
name has not been
selected.
The name of the
appointment type was
specified incorrectly, or
the name of the
appointment type no
longer exists.
A user, organization, or
role has not been
specified.
Countermeasure
Select the appointment
type name.
Confirm the target
appointment type.
Confirm whether or not
a target of the user
rights has been
selected.
Confirm whether or not
the target user is a login
user.
Select a user,
organization, or role.
Set the target of the
user rights.
Confirm the value you
want to specify for the
security model.
Select a user,
organization, or role.
Select a user,
organization, or role.
Confirm whether or not
"View" is selected in the
user rights settings.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_SCHD_13044
Error message
Cannot change this
appointment.
GRN_SCHD_13045
Cannot delete the
specified appointment.
GRN_SCHD_13046
Cannot post a comment
to this appointment.
GRN_SCHD_13048
The time period is
invalid.
Cannot confirm
specified appointment.
GRN_SCHD_13049
GRN_SCHD_13050
Cannot find the
specified organization
or facility group.
GRN_SCHD_13051
You have attended this
appointment already.
GRN_SCHD_13052
Cannot confirm the
specified tentative
appointment.
GRN_SCHD_13053
Cannot delete the
specified tentative
appointment.
Cannot find date of the
specified tentative
appointment.
GRN_SCHD_13054
GRN_SCHD_13055
Cannot select the
specified user,
organization, facility, or
facility group.
Cybozu Garoon Administrator Guide
Cause
The currently logged-in
user is not permitted to
change this user,
organization, or facility.
The currently logged-in
user is not permitted to
delete appointments
for this user,
organization, or facility.
The currently logged in
user is not permitted to
post comments on this
appointment.
Add, change, or delete
privileges are required.
The end time precedes
the start time.
A user, organization, or
facility to confirm the
appointment has not
been selected.
There is no organization,
facility group, or group
that has the group ID
specified in the
appointment overview
display.
An appointment that you
are attending already
has been added.
The currently logged-in
user is not permitted to
add, change, or delete
for this appointment.
The date to be deleted
has not been selected.
The tentative
appointment was
specified incorrectly, or
the tentative
appointment no longer
exists.
The currently logged-in
user is not permitted to
view the appointments of
this user, organization,
facility, or facility group.
Countermeasure
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the time period.
Confirm whether or not
the target user,
organization, and
facility are selected.
Confirm the target
organization and facility
group's group ID.
Confirm the target
appointment.
Contact your system
administrator or your
Application
administrator.
Confirm the date to be
deleted.
Confirm the date of the
target tentative
appointment.
Contact your system
administrator or your
Application
administrator.
543
Appendix F Error Messages
Error number
GRN_SCHD_13056
Error message
Organization, My
groups, or facility
groups to be shown
have not been selected.
GRN_SCHD_13057
Cannot select the
specified user,
organization, facility, or
facility group.
GRN_SCHD_13058
You cannot specify this
user, organization, role,
facility type, or facility
group.
GRN_SCHD_13059
An invalid settings item
has been specified.
GRN_SCHD_13060
An invalid user,
organization, role,
facility code, or facility
group has been
specified.
The following type
cannot be used: ***.
GRN_SCHD_13061
Invalid value is
specified for target.
The following type
cannot be used: ***.
GRN_SCHD_13062
You cannot specify this
user right.
GRN_SCHD_13063
Cannot access the
specified screen.
When Importing user
rights from a CSV file,
characters other than
the pre-determined
characters cannot be
specified in the fourth
item.
Operational
administrative privileges
are required to perform
this operation.
544
Cause
The organization option
has been selected in the
daily or weekly group
display's report, but the
organization, group, or
facility has not been
selected.
The currently logged-in
user is not permitted to
perform actions on the
appointments of this
user, organization,
facility, or facility group.
When Importing user
rights from a CSV file,
users, organizations,
facility types, and facility
groups other than the
pre-determined users,
organizations, facility
types, and facility groups
cannot be specified in
the first item.
The following type
cannot be used: ***.
Countermeasure
Select the organization,
My group, or facility.
Contact your system
administrator or your
Application
administrator.
Set the following user,
organization, role,
facility type, and facility
group. -user
-group
-role
-facility
-facility group
Confirm the details of
the settings target you
are specifying.
Set the following user,
organization, role,
facility type, and facility
group.
-user
-group
-role
-facility
-facility group
Confirm the details of
the settings target you
are specifying.
Set the following user
rights.
-R
-A
-M
-D
Contact your system
administrator or your
Application
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_SCHD_13064
Error message
Processing has been
cancelled.
Cause
An unexpected request
has been made from
Garoon 2 Sync.
GRN_SCHD_13065
Cannot use this
repeating period.
GRN_SCHD_13066
Cannot sync
appointment data.
GRN_SCHD_13067
Cannot sync
appointment data.
GRN_SCHD_13068
A date and time has not
been selected.
GRN_SCHD_13069
Processing has been
cancelled.
GRN_SCHD_13201
Facility name has not
been entered.
GRN_SCHD_13202
Facility code has not
been entered.
GRN_SCHD_13203
Cannot find the
specified facility.
GRN_SCHD_13204
Facility group name has
not been entered.
GRN_SCHD_13205
Cannot find the
specified facility group.
GRN_SCHD_13206
The reservation period
for an appointment,
which includes a facility,
is invalid.
Cannot set because of
the following reason.
-The combination of
repeating condition and
period is not correct.
Cannot be synced
because the
appointment is not in a
format handled by
Garoon.
Appointment data that
can be synced must be,
at a maximum, within a
range of one year before
or after.
You are attempting to
add an appointment
without selecting a date
and time.
An invalid parameter
was found while
processing.
You are attempting to
add or change without
entering the facility
name.
You are attempting to
add or change without
entering the facility code.
The facility was specified
incorrectly, or the
specified facility no
longer exists.
You are attempting to
add or change without
entering the facility
group name.
The facility group was
specified incorrectly, or
the specified facility
group no longer exists.
The reservation period is
set to only be added until
the following limit: ***.
Cybozu Garoon Administrator Guide
Countermeasure
Copy the error
message shown clearly
and please contact our
official partners or your
vendor.
Confirm the dates.
Confirm the
appointment details,
and try the sync again.
Alternately, you can
enter it manually.
Confirm the range
specification.
Confirm whether or not
the target date and time
has been selected.
Contact Cybozu
Technical Center.
Enter the facility, and
then add or change.
Enter the facility code,
and then add or
change.
Confirm the target
facility.
Enter the facility group
name, and then add or
change.
Confirm the target
facility group.
Set a reservation period
within the range.
545
Appendix F Error Messages
Error number
GRN_SCHD_13207
Error message
Either the start time or
the ending time has not
been entered.
GRN_SCHD_13208
The appointment at the
following facility
overlaps another
appointment:***.
GRN_SCHD_13209
Cannot delete the
specified facility.
GRN_SCHD_13210
Cannot delete the
specified facility group.
GRN_SCHD_13211
Cannot add this facility.
GRN_SCHD_13212
Cannot change order of
facility.
Cannot change order of
facility groups.
Cannot perform actions
on the specified
appointment.
GRN_SCHD_13213
GRN_SCHD_13215
GRN_SCHD_13216
The time set when
adjusting the
appointment overlaps
another appointment.
GRN_SCHD_13217
Cannot add this facility
group.
GRN_SCHD_13218
The maximum time for
an appointment, which
includes a facility, has
been exceeded.
GRN_SCHD_13219
Facility group code has
not been entered.
546
Cause
You are attempting to set
or change an
appointment without
entering the start time or
the ending time.
When reserving a
facility, you must set the
time period so that it
does not overlap other
appointments.
The facility was specified
incorrectly, or the
specified facility no
longer exists.
The facility group was
specified incorrectly, or
the specified facility
group no longer exists.
A facility with the same
facility code as the
following facility code
has been added already:
***.
The order has not been
specified.
The order has not been
specified.
The currently logged-in
user is not permitted to
change or delete for this
appointment.
When reserving a
facility, you must set a
time period that does not
overlap another time
period.
A facility group with the
same facility group code
as the following facility
group code has been
added already: ***.
The facility reservation
time period is set so that
it can only be added up
to the following
maximum: MM.
You are attempting to
add or change a facility
group without entering
its code.
Countermeasure
Confirm the details
entered for the start
time and the ending
time.
Confirm the
appointment for the
following facility: ***.
Confirm the target
facility.
Confirm the target
facility group.
A duplicate facility code
cannot be set.
Specify a unique facility
code.
Specify an order.
Specify an order.
Contact your system
administrator or your
Application
administrator.
Confirm the target
facility appointment.
A duplicate facility
group code cannot be
set.
Specify a unique facility
group code.
Set a reservation time
within the range.
Enter the facility group
code.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_SCHD_13220
Error message
The hierarchy of facility
group exceeds three
levels.
Failed to Import the
facility group
information CSV file.
Failed to Import the
facility group
information CSV file.
Cause
The hierarchy of facility
groups cannot exceeds
the limit of three levels.
A required item, *** or
***, has not been
specified.
Both *** and *** are
being omitted by
specifying * as their
value.
GRN_SCHD_13223
Cannot find the
specified parent facility
group.
GRN_SCHD_13224
The parent facility
group specified as the
move destination is
invalid.
GRN_SCHD_13225
Cannot leave this
schedule.
GRN_SCHD_13226
Cannot use the
specified facility.
Certain specified parent
facility group(s) is
incorrect or no longer
exists.
The designated parent
facility group is either a
lower level group or the
same group the facility is
being moved from.
The currently logged-in
user has not attended
this appointment.
The currently logged-in
user is not permitted to
add or edit repeating
appointments with this
facility ***.
GRN_SCHD_13227
Start date and time is
invalid.
GRN_SCHD_13228
End date and time is
invalid.
GRN_SCHD_13300
Cannot find the
specified customizable
item.
GRN_SCHD_13301
Cannot find item.
GRN_SCHD_13302
Cannot find the
specified customizable
item.
GRN_SCHD_13221
GRN_SCHD_13222
Cybozu Garoon Administrator Guide
Cannot set because of
the following reason:
-The format of start date
and time is not valid.
Cannot set because of
the following reason:
-The format of end date
and time is not valid.
The customizable item
was specified incorrectly,
or the customizable item
no longer exists.
The item was specified
incorrectly, or the item
no longer exists.
The customizable item
ID was specified
incorrectly, or the
customizable item ID no
longer exists.
Countermeasure
Set facility groups
within the hierarchy
limit.
Specify a non-empty
string or a * to omit it.
Specify *** while
changing the
organization
information, and specify
*** while creating an
organization.
Confirm the parent
facility group.
Confirm the destination
parent facility group.
Confirm the attendees
list of this appointment.
Use other facilities.
If you want to change
the permition for this
facility, contact your
system administrator or
your Application
administrator.
Confirm whether or not
the start date and time
is correct.
Confirm whether or not
the end date and time is
correct.
Confirm the target
customizable items.
Confirm the target item.
Confirm the target
customizable item ID.
547
Appendix F Error Messages
Error number
GRN_SCHD_13303
Error message
Cannot find the
specified built-in item.
GRN_SCHD_13304
Invalid operation.
GRN_SCHD_13305
Invalid operation.
GRN_SCHD_13306
Invalid operation.
GRN_SCHD_13307
Invalid operation.
Cause
The built-in item was
specified incorrectly, or
the built-in item no
longer exists.
A regular appointment is
being edited as a
repeating appointment.
A regular appointment is
being edited as a
repeating appointment.
Attend or leave is not
allowed on tentative
appointments.
Simultaneous operations
on the same
appointment are not
allowed.
Countermeasure
Confirm the target
built-in items.
Cause
The space was specified
incorrectly, or the space
no longer exists.
The category was
specified incorrectly, or
the category no longer
exists.
The icon was specified
incorrectly, or the icon no
longer exists.
The space name exceeds
100 characters.
Countermeasure
Confirm the target
space.
Contact Cybozu
Technical Center.
Contact Cybozu
Technical Center.
Contact Cybozu
Technical Center.
Contact Cybozu
Technical Center.
GRN_SPACE_*****: Space error
Error number
GRN_SPACE_00001
Error message
Cannot find the
specified space.
GRN_SPACE_00002
Cannot find the
specified category.
GRN_SPACE_00003
Cannot find the
specified icon.
GRN_SPACE_00004
Cannot set the space.
GRN_SPACE_00005
Members are empty.
GRN_SPACE_00006
Cannot find the
specified app.
GRN_SPACE_00007
kintone connector is
not available.
GRN_SPACE_00008
Cannot find the
specified parent
category.
548
One or more members are
required to add or edit the
space.
The app was specified
incorrectly, or the app no
longer exists.
You are not permitted to
use kintone connector, or
kintone connector is
disabled.
The category was
specified incorrectly, or
the category no longer
exists.
Confirm the target
category.
Confirm the target
icon.
Enter a space name
using 100 characters
or less, regardless of
whether single-byte or
double-byte.
Select one or more
members.
Confirm the target app.
Contact your system
administrator.
Confirm the parent
category to which you
want to move the
category.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_SPACE_00009
Error message
Failed to obtain rich
text information.
Cause
An invalid request may
have been created.
GRN_SPACE_00010
Failed to obtain text
information.
An invalid request may
have been created.
GRN_SPACE_00011
Failed to obtain space
ID.
An invalid request may
have been created.
GRN_SPACE_00012
Cannot edit this space.
GRN_SPACE_00013
Cannot access the
specified space.
GRN_SPACE_00014
Cannot delete the
category.
GRN_SPACE_00015
Cannot set the
specified category
code.
The space was specified
incorrectly, or the space
no longer exists.
The space was specified
incorrectly, or the space
no longer exists.
The category was
specified incorrectly, or
the category no longer
exists.
You are specifying an
existing category code.
GRN_SPACE_00017
Failed to import the
CSV file.
GRN_SPACE_00018
The value specified in
the Parent category
code field is invalid.
The Root category is
specified in the Category
code field.
The Root category cannot
be changed.
The values in Parent
category code and
Category code are the
same or a sub category of
the category is specified in
Parent category.
Countermeasure
Contact our official
partners or your
vendor.
Contact our official
partners or your
vendor.
Contact our official
partners or your
vendor.
Confirm the target
space.
Confirm the target
space.
Confirm the target
category.
A duplicate category
code cannot be set.
Specify a unique
category code.
Confirm the category
code in the line whose
number is provided in
the message above.
Confirm the value in
the Parent category
code field.
GRN_SPACE_DISCUSSION_*****:Space discussion error
Error number
GRN_SPACE_DISC
USSION_00002
GRN_SPACE_DISC
USSION_00003
Error message
Cannot add
discussions to the
specified space.
Cannot find the
specified discussion.
GRN_SPACE_DISC
USSION_00004
Subject is empty.
GRN_SPACE_DISC
USSION_00005
Cannot delete
discussions in this
space.
Cybozu Garoon Administrator Guide
Cause
The space was specified
incorrectly, or the space
no longer exists.
The discussion was
specified incorrectly, or
the discussion no longer
exists.
You are attempting to add
or edit without entering the
subject.
The space was specified
incorrectly, or the space
no longer exists.
Countermeasure
Confirm the target
space.
Confirm the target
discussion.
Enter the subject, and
then add or edit the
discussion.
Confirm the target
space.
549
Appendix F Error Messages
Error number
GRN_SPACE_DISC
USSION_00006
GRN_SPACE_DISC
USSION_00007
Error message
Cannot post this
comment.
Cannot find the
specified comment.
GRN_SPACE_DISC
USSION_00008
GRN_SPACE_DISC
USSION_00009
Cannot edit
discussions in this
space.
Cannot view the
specified discussion.
GRN_SPACE_DISC
USSION_00010
GRN_SPACE_DISC
USSION_00011
Cannot delete the
specified comment.
Cannot delete the
discussion.
Cause
Comment is empty.
Countermeasure
Enter the comment.
The comment was
specified incorrectly, or
the comment no longer
exists.
The space was specified
incorrectly, or the space
no longer exists.
The space was specified
incorrectly, or the space
no longer exists.
Only the user who posted
the comment can delete it.
The discussion was
specified incorrectly, or
the discussion no longer
exists.
Confirm the target
comment.
Cause
The attachment was
specified incorrectly, or
the attachment no longer
exists.
The space was specified
incorrectly, or the space
no longer exists.
The space was specified
incorrectly, or the space
no longer exists.
The space was specified
incorrectly, or the space
no longer exists.
New file has not been
specified.
The version of the
attachment was specified
incorrectly, or the file no
longer exists.
The file was specified
incorrectly, or versioning
settings are not applied to
the file.
Countermeasure
Confirm the target
attachment.
Confirm the target
space.
Confirm the target
space.
Ask the user to delete
the comment.
Confirm the target
discussion.
GRN_SPACE_FILE_*****:Space file error
Error number
GRN_SPACE_FILE_
00001
Error message
Cannot find the
specified attachment.
GRN_SPACE_FILE_
00002
Cannot attach files.
GRN_SPACE_FILE_
00003
Cannot delete the
specified attachment.
GRN_SPACE_FILE_
00004
Cannot edit the
specified attachment
information.
Cannot update the
attachment.
Cannot find the file
with the specified
version.
GRN_SPACE_FILE_
00005
GRN_SPACE_FILE_
00006
GRN_SPACE_FILE_
00007
Cannot restore the
version of the specified
file.
Confirm the target
space.
Confirm the target
space.
Confirm the target
space.
Specify a new file, and
update again.
Confirm the target file.
Confirm the target file.
GRN_SPACE_TODO_*****:Space shared To-Do error
Error number
GRN_SPACE_TODO
_00001
550
Error message
Cannot find the
specified To-Do.
Cause
The To-Do was specified
incorrectly, or the To-Do
no longer exists.
Countermeasure
Confirm the target
To-Do.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_SPACE_TODO
_00002
GRN_SPACE_TODO
_00003
Error message
Cannot add or edit the
To-Do.
Cannot add To-Dos to
the specified space.
GRN_SPACE_TODO
_00004
Cannot delete the
specified To-Do.
GRN_SPACE_TODO
_00005
Cannot edit To-Dos in
this space.
GRN_SPACE_TODO
_00006
The specified date is
invalid.
GRN_SPACE_TODO
_00007
Cannot complete or
reopen this To-Do.
GRN_SPACE_TODO
_00008
Cannot set the
assignees of this
To-Do.
GRN_SPACE_TODO
_00009
GRN_SPACE_TODO
_00010
Cannot post this
comment.
Cannot find the
specified comment.
GRN_SPACE_TODO
_00011
Cannot post comments
to the specified To-Do.
GRN_SPACE_TODO
_00012
Cannot access the
specified To-Do.
GRN_SPACE_TODO
_00013
Cannot delete the
specified comment.
Cause
To-Do name is empty.
Countermeasure
Enter the To-Do name.
The space was specified
incorrectly, or the space
no longer exists.
The space was specified
incorrectly, or the space
no longer exists.
The space was specified
incorrectly, or the space
no longer exists.
The due date cannot be
set with the end date that
is earlier than the start
date.
The To-Do was specified
incorrectly, or you are no
longer an assignee of the
To-Do.
The specified assignees
contain one or more
non-members of the
space.
Comment is empty.
Confirm the target
space.
The comment was
specified incorrectly, or
the comment no longer
exists.
The space was specified
incorrectly, or the space
no longer exists.
The space was specified
incorrectly, or the space
no longer exists.
Only the user who posted
the comment can delete it.
Confirm the target
comment.
Confirm the target
space.
Confirm the target
space.
Confirm the start and
end dates.
Confirm the target
To-Do.
Assign only members
of the space to a
To-Do.
Enter the comment.
Confirm the target
space.
Confirm the target
space.
Ask the user to delete
the comment.
GRN_STAR_***** Favorite application error
Error number
GRN_STAR_49001
Error message
Cannot add the ***.
GRN_STAR_49002
Cannot select
applications. The
specified application
ID is invalid.
Cybozu Garoon Administrator Guide
Cause
You cannot add ***s
because the total *** size
limited for saving has
been exceeded.
The application was
specified incorrectly, or
the application may have
been set to inactive.
Countermeasure
Delete other ***s, and
then add.
Contact your system
administrator or your
Application
administrator.
551
Appendix F Error Messages
GRN_TMCR_***** Timesheet application error
Error number
GRN_TMCR_20000
Error message
Unknown error.
Cause
Unknown cause.
GRN_TMCR_20001
Cannot find specified
date log.
The date was specified
incorrectly, or the
specified date's log no
longer exists.
GRN_TMCR_20002
The date has not been
specified correctly.
GRN_TMCR_20003
Cannot set the work
start time or work
ending time.
GRN_TMCR_20004
Cannot set the
out-of-office or return
times.
GRN_TMCR_20005
Cannot set the work
ending time.
GRN_TMCR_20006
Cannot set the work
ending time.
GRN_TMCR_20007
Cannot set the
out-of-office time.
GRN_TMCR_20008
Cannot set the restore
time.
GRN_TMCR_20009
Cannot set the
out-of-office or return
times.
GRN_TMCR_20010
Cannot set the return
time.
The date is not specified,
or the value specified for
the date is invalid.
The work start time has
not been specified, or the
time specified in work
ending time precedes the
work start time.
The work start time or
out-of-office time has not
been specified, or the time
specified in the
out-of-office time
precedes the return time.
A time has been specified
in work start time which is
later than the work ending
time.
A time has been specified
in work ending time that is
earlier than the work start
time.
The time specified in
out-of-office is outside the
work start and work
ending times, or is later
than the return time.
The time specified in
return time is outside the
work start and work
ending times, or is earlier
than the out-of-office time.
The out-of-office or
back-to-office time is
duplicate other periods of
absence.
Multiple out-of-office
periods without a return
time cannot be set.
552
Countermeasure
Contact Cybozu
Technical Center.
Confirm the target date,
and contact your system
administrator and your
Application
administrator.
Confirm the target date.
Confirm time
specification.
Confirm time
specification.
Confirm time
specification.
Confirm time
specification.
Confirm time
specification.
Confirm time
specification.
Confirm the out-of-office
or back-to-office time
specification.
Confirm whether or not
the out-of-office and the
return times are correct.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_TMCR_20011
Error message
Failed to export the
CSV file.
GRN_TMCR_20012
Failed to export the
CSV file.
GRN_TMCR_20013
Failed to export the
CSV file.
Cause
Cannot export for the
following reasons.
-The combination of start
date and end date is not
valid.
Cannot export for the
following reasons.
-The combination of start
date and end date is not
valid.
Cannot export for the
following reasons.
-The combination of start
date and end date is not
valid.
Countermeasure
Confirm whether or not
the start date is correct.
Confirm whether or not
the end date and time
are correct.
Confirm the target
export period.
GRN_TODO_***** To-Do List application error
Error number
GRN_TODO_21000
Error message
Unknown error.
Cause
Unknown cause.
GRN_TODO_21001
You cannot set up a
category.
The number of characters
in the category name
exceeds the following
length of characters: ***.
GRN_TODO_21002
Cannot find the
specified To-Do.
GRN_TODO_21500
Processing has been
cancelled.
The To-Do was specified
incorrectly, or the To-Do
no longer exists.
An unsupported request
has been sent from the
client.
GRN_TODO_21501
Processing has been
cancelled.
The To-Do name has not
been specified.
Countermeasure
Contact Cybozu
Technical Center.
Enter a category name
within the following
length, regardless of
whether single-byte or
double-byte: ***.
Confirm the target
To-Do.
Copy the error message
shown clearly and
please contact our
official partners or your
vendor.
Confirm the To-Do
name.
GRN_UTIL_API_***** Utility API error
Error number
GRN_UTIL_API_65000
Error message
Cannot process the
SOAP request.
Cause
The SOAP request is
incorrect or empty.
GRN_UTIL_API_65001
SOAP request is
invalid.
*** is missing from the
SOAP request.
GRN_UTIL_API_65002
Cannot process the
SOAP request.
API *** does not exist.
GRN_UTIL_API_65003
SOAP request is
invalid.
The SOAP request has
expired.
Cybozu Garoon Administrator Guide
Countermeasure
Please contact our
official partners or your
vendor.
Please contact our
official partners or your
vendor.
Please contact our
official partners or your
vendor.
Please contact our
official partners or your
vendor.
553
Appendix F Error Messages
Error number
GRN_UTIL_API_65004
GRN_UTIL_API_65005
GRN_UTIL_API_65006
Error message
There are
insufficient request
parameters.
Invalid operation.
The license has
expired.
GRN_UTIL_API_65007
Cannot process the
request.
GRN_UTIL_API_65008
Cannot log in.
Cause
*** is required.
*** is required.
All Garoon functions have
been deactivated except
the license registration
because the trial period
has been expired.
The request token is
invalid.
The password has
expired.
Countermeasure
Please contact our
official partners or your
vendor.
Enter ***.
Purchase another
license.
Retrieve a valid request
token using Cooperative
API.
Change the password
on your Garoon.
GRN_WRKF_*****: Workflow error
Error number
GRN_WRKF_25000
Error message
CategoryIDis invalid.
GRN_WRKF_25001
Required items have
not been entered.
GRN_WRKF_25002
Cannot find the
specified category.
GRN_WRKF_25003
Cannot find the
specified category
list.
GRN_WRKF_25004
Cannot set the
specified category
code.
GRN_WRKF_25010
User rightIDis invalid.
GRN_WRKF_25011
User right's targetIDis
invalid.
GRN_WRKF_25012
Cannot find the
specified user right.
554
Cause
The category was
specified incorrectly, or
the category no longer
exists.
You are attempting to add
or change without
entering the required
items for the category.
The category was
specified incorrectly, or
the specified category no
longer exists.
No category has been
created, or all the
categories have been
deleted.
You are specifying an
existing category code.
The user right was
specified incorrectly, or
the user right no longer
exists.
The target specified for
user rights is incorrect, or
the target of user rights no
longer exists.
The user right was
specified incorrectly, or
the user right no longer
exists.
Countermeasure
Confirm the target
category.
Enter the required items
for the category, and
then add or change.
Confirm the target
category.
Confirm the target
category list.
A duplicate category
code cannot be set.
Specify a unique
category code.
Confirm the target user
right.
Confirm the target of the
user rights.
Confirm the target user
rights.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_WRKF_25013
Error message
Cannot find the
specified user right.
GRN_WRKF_25014
UserIDis invalid.
GRN_WRKF_25015
OrganizationIDis
invalid.
GRN_WRKF_25016
RoleIDis invalid.
GRN_WRKF_25017
Cannot access the
specified settings
screen.
GRN_WRKF_25018
Security model is
invalid.
GRN_WRKF_25019
User rights cannot be
changed.
GRN_WRKF_25020
Failed to import the
user right's CSVfile.
Operational
administrative
privilegeIDis invalid.
GRN_WRKF_25030
GRN_WRKF_25031
Operational
administrative
targetIDis invalid.
GRN_WRKF_25032
Cannot find
operational
administrative
privileges.
Cybozu Garoon Administrator Guide
Cause
No user rights have been
created, or all the user
rights have been deleted.
The user was specified
incorrectly, or the user no
longer exists.
The organization was
specified incorrectly, or
the organization no longer
exists.
The role was specified
incorrectly, or the role no
longer exists.
The currently logged-in
user is not permitted to
access this function.
The security model was
specified incorrectly, or an
unexpected character has
been used in the security
model settings.
View privileges cannot be
revoked from a user with
user rights who is
currently logged-in.
The CSVfile format is
invalid.
The operational
administrative privilege
was specified incorrectly,
or the operational
administrative privilege no
longer exists.
The target of the
operational administrative
privileges was specified
incorrectly, or the target of
the operational
administrative privileges
has been deleted.
The operational
administrative privilege
was specified incorrectly,
or the specified
operational administrative
privilege no longer exists.
Countermeasure
Confirm the target user
rights.
Confirm the target user.
Confirm the target
organization.
Confirm the details of
the settings target you
are specifying.
Contact your system
administrator or your
Application
administrator.
Confirm the value you
want to specify for the
security model.
Confirm the details of
the user right settings.
Modify the data of the
line number shown.
Confirm the target
operational
administrative privileges.
Confirm the target
operational
administrative privileges
target.
Confirm the target
operational
administrative privileges.
555
Appendix F Error Messages
Error number
GRN_WRKF_25033
Error message
Cannot find the
specified operational
administrative
privileges.
GRN_WRKF_25034
UserIDis invalid.
GRN_WRKF_25035
OrganizationIDis
invalid.
GRN_WRKF_25036
RoleIDis invalid.
GRN_WRKF_25037
The operational
administrative
privileges are limited.
GRN_WRKF_25038
Security model is
invalid.
GRN_WRKF_25039
User rights cannot be
changed.
GRN_WRKF_25040
Failed to import the
operational
administrative
privileges CSVfile.
Operational
administrators cannot
access
uncategorized
categories.
GRN_WRKF_25041
GRN_WRKF_25050
Request formIDis
invalid.
GRN_WRKF_25051
Required items have
not been entered.
556
Cause
No operational
administrative privileges
have been created, or all
the operational
administrative privileges
have been deleted.
The user was specified
incorrectly, or the user no
longer exists.
The organization was
specified incorrectly, or
the organization no longer
exists.
The role was specified
incorrectly, or the role no
longer exists.
The currently logged-in
user does not have the
privilege to be an
operational administrator
for this function.
The security model was
specified incorrectly, or an
unexpected character has
been used in the security
model settings.
View privileges cannot be
revoked from a user with
user rights who is
currently logged-in.
The CSVfile format is
invalid.
Countermeasure
Confirm the target
operational
administrative privileges
list.
The categoryIDwas
specified incorrectly, or
the currently logged-in
user is not permitted to
access uncategorized
categories.
The request form was
specified incorrectly, or
the request form no longer
exists.
You are attempting to add
or change without
entering the required
items for the request form.
Contact your system
administrator or your
Application
administrator.
Confirm the target user.
Confirm the target
organization.
Confirm the details of
the settings target you
are specifying.
Contact your system
administrator.
Confirm the value you
want to specify for the
security model.
Confirm the details of
the user right settings.
Modify the data of the
line number shown.
Confirm the target
request form.
Enter the required items
for the request form, and
then add or change.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_WRKF_25052
Error message
Cannot find the
specified request
form.
GRN_WRKF_25053
Cannot set the
specified request
form code.
Cause
The request form was
specified incorrectly, or
the request form no longer
exists.
You are specifying an
existing request form
code.
GRN_WRKF_25054
Cannot make this
request form "Active".
There is no request route
information.
GRN_WRKF_25060
ItemIDis invalid.
GRN_WRKF_25061
Required items have
not been entered.
GRN_WRKF_25062
Cannot find the
specified item.
GRN_WRKF_25063
Item type is invalid.
GRN_WRKF_25064
Failed to set up item.
The item was specified
incorrectly, or the item no
longer exists.
You are attempting to add
or change without
entering the required
items for the item.
The item was specified
incorrectly, or the
specified item no longer
exists.
You are attempting to add
or change specifying an
item type that does not
exist.
The settings details for the
item are invalid.
GRN_WRKF_25065
There is a mistake in
the details entered
for the item.
Cannot access the
specified item.
The details entered for the
item are invalid.
GRN_WRKF_25100
The user information
specified in the initial
value of the item is
invalid.
RouteIDis invalid.
GRN_WRKF_25101
Route code is invalid.
GRN_WRKF_25102
Route stepIDis
invalid.
The user information
specified in the item's
initial value does not exist
or cannot be used.
The route was specified
incorrectly, or the route no
longer exists.
The route was specified
incorrectly, or the route no
longer exists.
The route step was
specified incorrectly, or
the route step no longer
exists.
GRN_WRKF_25066
GRN_WRKF_25067
Cybozu Garoon Administrator Guide
The item is an item the
currently logged-in user
cannot access.
Countermeasure
Confirm the target
request form.
A duplicate request form
code cannot be set.
Specify a unique request
form code.
Set the request route,
and make the request
form "Active" again.
Confirm the target item.
Enter the required items
for the items, and then
add or change.
Confirm the target item.
Select the item type
again.
Confirm the details of
the settings for the item,
and set again.
Confirm the details
entered for the item, and
set again.
Contact your system
administrator or your
Application
administrator.
Confirm the target item.
Confirm the target route.
Confirm the target route.
Confirm the target route
step.
557
Appendix F Error Messages
Error number
GRN_WRKF_25103
Error message
Initial valueIDis
invalid.
GRN_WRKF_25104
Route step cannot be
found.
GRN_WRKF_25105
Cannot add the
specified route.
The route code is the
same as an existing
route's route code.
GRN_WRKF_25106
Cannot find shared
route.
GRN_WRKF_25107
Cannot find the
specified route.
GRN_WRKF_25108
Cannot change
route.
GRN_WRKF_25109
Cannot find the
specified route step.
GRN_WRKF_25110
Cannot change
route.
GRN_WRKF_25111
Cannot add new
route.
GRN_WRKF_25112
Cannot find initial
value.
GRN_WRKF_25113
Type of route is
invalid.
GRN_WRKF_25114
Cannot delete route.
A shared route has not
been created, or all the
shared routes have been
deleted.
The route was specified
incorrectly, or the route no
longer exists.
A route that is not a
shared route cannot be
changed with this
operation.
The route step was
specified incorrectly, or
the route step no longer
exists.
A route that is not a
dedicated route cannot be
changed with this
operation.
You are attempting to add
a dedicated route to a
request form that has a
dedicated route set for it
already.
The initial value was
specified incorrectly, or
the initial value no longer
exists.
An unexpected character
has been used in the
value set in dedicated
route or shared route.
A route that is not a
shared route cannot be
changed with this
operation.
558
Cause
The route step's initial
value was specified
incorrectly, or the route
step's initial value no
longer exists.
A route step has not been
created or, all the route
steps have been deleted.
Countermeasure
Confirm the initial value
of the target route step.
Contact your system
administrator or your
Application
administrator.
A duplicate route code
cannot be set.
Specify a unique route
code.
Confirm the target route
list.
Confirm the target route.
Return to the previous
screen, and redo the
operation from the
beginning.
Confirm the target route
step.
Return to the previous
screen, and redo the
operation from the
beginning.
Confirm the route
information set for this
request form.
Confirm the target initial
value and the initial
value set for the user,
organization, or role.
Confirm the route type
details, and set again.
Return to the previous
screen, and redo the
operation from the
beginning.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_WRKF_25150
Error message
Route branching
informationIDis
invalid.
GRN_WRKF_25151
Cannot find the
specified route
branching
information.
GRN_WRKF_25160
Route branching
conditionIDis invalid.
GRN_WRKF_25161
Cannot find the
specified route
branching condition.
GRN_WRKF_25170
The route stepIDset
for the branching
condition is invalid.
GRN_WRKF_25171
Cannot find the
specified route
branching step.
GRN_WRKF_25200
The user rightIDof
attachment is invalid.
GRN_WRKF_25201
Cannot set user
rights to attachment.
GRN_WRKF_25202
User rights to
attachment cannot
be set.
A route step that has
already been set has been
selected.
GRN_WRKF_25203
Property is invalid.
Unknown cause.
GRN_WRKF_25250
UserIDis invalid.
GRN_WRKF_25251
FolderIDis invalid.
The user was specified
incorrectly, or the user no
longer exists.
The folder was specified
incorrectly, or the folder no
longer exists.
Cybozu Garoon Administrator Guide
Cause
The route branching
information was specified
incorrectly, or the route
branching information no
longer exists.
The route branching
information was specified
incorrectly, or the
specified route branching
information no longer
exists.
The route branching
condition was specified
incorrectly, or the
specified route branching
condition no longer exists.
The route branching
condition was specified
incorrectly, or the
specified route branching
condition no longer exists.
The route step was
specified incorrectly, or
the route step no longer
exists.
The route branching step
was specified incorrectly,
or the specified route
branching step no longer
exists.
The user right to
attachment was specified
incorrectly, or that user
right no longer exists.
The user right to
attachments has been set
already.
Countermeasure
Confirm the target route
branching information.
Confirm the target route
branching information.
Confirm the target route
branching conditions.
Confirm the target route
branching conditions.
Confirm the target route
step.
Confirm the target route
branching step.
Confirm the "user right
to attachment" for this
request form again.
Return to the previous
screen, and redo the
operation from the
beginning.
Return to the "File user
rights settings" screen,
and start the operation
again from the
beginning.
Contact Cybozu
Technical Center.
Confirm the target user.
Confirm the target folder.
559
Appendix F Error Messages
Error number
GRN_WRKF_25252
Error message
Folder code is
invalid.
Cause
The folder was specified
incorrectly, or the folder no
longer exists.
GRN_WRKF_25253
Required items have
not been entered.
GRN_WRKF_25254
Cannot set the
specified folder code.
You are attempting to add
or change without
entering the required
items.
You are specifying an
existing folder code.
GRN_WRKF_25255
Cannot find the
specified folder.
GRN_WRKF_25256
Cannot find the
specified folder
relation code.
GRN_WRKF_25257
Cannot set the
specified folder code.
You are specifying an
existing folder code.
GRN_WRKF_25300
RequestIDis invalid.
GRN_WRKF_25301
Required items have
not been entered.
GRN_WRKF_25302
Cannot find the
specified request
data.
GRN_WRKF_25303
Start day is invalid.
The request data was
specified incorrectly, or
the request data no longer
exists.
You are attempting to add
or change without
entering the required
items for the request.
The request data was
specified incorrectly, or
the request data no longer
exists.
Either the day, month, or
year has not been set.
GRN_WRKF_25304
Ending day is invalid.
560
The folder was specified
incorrectly, or the
specified folder no longer
exists.
The folder relation code is
incorrect, or the specified
folder relation code no
longer exists.
Either the day, month, or
year has not been set.
Countermeasure
Copy the error message
shown clearly and,
please contact our
official partners or your
vendor.
Enter the required items,
and then add or change.
Copy the error message
shown clearly and,
please contact our
official partners or your
vendor.
Confirm the target folder.
Copy the error message
shown clearly and,
please contact our
official partners or your
vendor.
Copy the error message
shown clearly and,
please contact our
official partners or your
vendor.
Confirm the target
request data.
Enter the required items
for the request, and then
add or change.
Confirm the target
request data.
When specifying the
start day, set the day,
month, and year.
When specifying the
ending day, set the day,
month, and year.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_WRKF_25305
Error message
Start day and ending
day combination is
invalid.
GRN_WRKF_25306
Status has not been
selected.
Cannot access the
specified request
data.
GRN_WRKF_25307
GRN_WRKF_25310
Request item
dataIDis invalid.
GRN_WRKF_25311
Required items have
not been entered.
GRN_WRKF_25312
Cannot find the
specified request
item data.
GRN_WRKF_25320
The attached request
file dataID is invalid.
GRN_WRKF_25321
Required items have
not been entered.
GRN_WRKF_25322
Cannot find the
specified request
item file data.
GRN_WRKF_25330
Cannot approve this
request.
GRN_WRKF_25331
Cannot reject this
request.
Cybozu Garoon Administrator Guide
Cause
Cannot set because of
one of the following
reasons.
- The combination of
recurring condition and
period is invalid
- The ending day
precedes the start day
You must select at least
one item in "Status".
The request data is a
request data the currently
logged-in user cannot
access.
The request item data
specification is incorrect,
or the request item data
has been deleted.
You are attempting to add
or change without
entering the required
items for the request item
data.
The request item data was
specified incorrectly, or
the request item data no
longer exists.
The attached request file
data was specified
incorrectly, or the attached
request file data no longer
exists.
You are attempting to add
or change without
entering the required
items for the attached
request file data.
The attached request file
data was specified
incorrectly, or the attached
request file data no longer
exists.
Requests without a status
of "In progress" or "Sent
back" cannot be
approved.
Requests without a status
of "In progress" or "Sent
back" cannot be rejected.
Countermeasure
Confirm whether or not
the start and ending day
are correct.
Select "Status".
Confirm the status of the
target request.
Confirm the item data for
the target request.
Enter the required items
for the request item
data, and then add or
change.
Confirm the item data for
the target request.
Confirm the attached file
data for the target
request.
Enter the required items
for the attached file data
for the request, and then
add or change.
Confirm the attached file
data for the target
request.
Confirm the status of the
target request.
Confirm the status of the
target request.
561
Appendix F Error Messages
Error number
GRN_WRKF_25332
Error message
Cannot send back
this request.
GRN_WRKF_25333
Cannot resubmit this
request data.
GRN_WRKF_25334
Cannot cancel this
request.
GRN_WRKF_25335
Cannot submit this
request data.
GRN_WRKF_25336
Cannot find the
specified request.
GRN_WRKF_25350
Route stepIDis
invalid.
GRN_WRKF_25351
ProcessorIDis
invalid.
GRN_WRKF_25352
Cannot create a
request.
Cannot find the
specified route step.
GRN_WRKF_25353
GRN_WRKF_25354
Cannot process the
specified route step.
GRN_WRKF_25355
Cannot process the
specified route step.
GRN_WRKF_25356
Cannot process the
specified route step.
Cannot process the
specified route step.
GRN_WRKF_25357
GRN_WRKF_25358
562
Cannot change
route.
Cause
Requests without a status
of "In progress" or "Sent
back" cannot be sent
back.
Requests without a status
of "Sent back" cannot be
resubmitted.
Requests without a status
of "In progress" or "Sent
back" cannot be
cancelled.
Request data without a
status of "Drafts" cannot
be submitted.
The request was specified
incorrectly, or the request
no longer exists.
The route step was
specified incorrectly, or
the route step no longer
exists.
The processor was
specified incorrectly, or
the processor no longer
exists.
The final approval route
step cannot be omitted.
The route step was
specified incorrectly, or
the route step no longer
exists.
The route step the user is
attempting to process has
been completed already.
This route step cannot be
processed because it has
been (Omitted).
The currently logged-in
user is not the processor.
The process the user is
attempting to carry out
has been completed
already.
You are attempting to
change the route of a
route step for which
changes are prohibited.
Countermeasure
Confirm the status of the
target request.
Confirm the status of the
target request data.
Confirm the status of the
target request.
Confirm the status of the
target request data.
Confirm the target
request.
Confirm the target route
step.
Confirm the target
processor.
Set the processor for the
route step.
Confirm the target route
step.
View the request data
again in the
Unprocessed List, and
confirm the process of
the target route step.
Confirm the processor
for the route step again.
Confirm the processor
for the route step again.
View the request data
again in the
Unprocessed, and
confirm the process of
the target route step.
Contact your system
administrator or your
Application
administrator.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_WRKF_25359
Error message
Cannot cancel this
request.
GRN_WRKF_25360
Cannot cancel this
request.
GRN_WRKF_25361
Cannot process
requests
consecutively.
GRN_WRKF_25362
Cannot process the
request.
GRN_WRKF_25363
Cannot process the
request.
If the route type is not
"Approval", "Reject"
cannot be selected in the
route step.
GRN_WRKF_25364
Cannot process the
request.
If the route type is not
"Approval", the request
cannot be sent back.
GRN_WRKF_25365
Cannot process the
request.
You are attempting to add
invalid data.
GRN_WRKF_25366
There is no route
history.
GRN_WRKF_25367
Cannot create a
request.
The route history was
specified incorrectly, or
the route history no longer
exists.
There is a route step
without a processor.
GRN_WRKF_25368
Route historyIDis
invalid.
GRN_WRKF_25369
Cannot set a
processor for the
specified route step.
Cannot change
route.
Failed to import the
CSVfile.
GRN_WRKF_25370
GRN_WRKF_25400
Cybozu Garoon Administrator Guide
Cause
A user who is not the
applicant is attempting to
cancel the request.
The specified request
cannot be cancelled from
the Request Data List.
The screen transitions
may be different from the
usual transitions for
processing requests
consecutively.
If the route type is not
"Approval", "Approve"
cannot be selected in the
route step.
The route history was
specified incorrectly, or
the route history no longer
exists.
You are attempting to set
all processors for the
route steps as "(Omitted)".
The final approval route
step cannot be omitted.
Cannot find CSVWriter.
Countermeasure
Confirm the logged-in
user.
Cancel the request data
in the Sent items.
Using the request data
in the Unprocessed,
process consecutively
again using the correct
method.
View the request data
again in the
Unprocessed, and
confirm the processing
method of the target
route step.
View the request data
again in the
Unprocessed, and
confirm the processing
method of the target
route step.
View the request data
again in the
Unprocessed, and
confirm the processing
method of the target
route step.
Using the request data
in the Unprocessed,
process again using the
correct method.
Confirm whether or not
there has been a change
to the route in the target
request data.
Set a processor or
(Omitted) for the route
step.
Confirm the target route
history.
Add a processor for any
route step.
Set the processor for the
route step.
Contact Cybozu
Technical Center.
563
Appendix F Error Messages
Error number
GRN_WRKF_25401
Error message
Failed to import the
CSVfile.
GRN_WRKF_25402
Failed to import the
CSVfile.
Cause
The Root category is
specified in the category
code.
The Root category cannot
be changed.
The parent category code
was specified incorrectly.
GRN_WRKF_25403
Failed to import the
CSVfile.
Failed to import the
CSVfile.
The CSVfile format is
invalid.
The CSVfile format is
invalid.
GRN_WRKF_25405
Failed to import the
CSVfile.
The CSVfile format is
invalid.
GRN_WRKF_25406
Failed to import the
CSVfile.
The CSVfile format is
invalid.
GRN_WRKF_25408
Failed to import the
CSV file.
GRN_WRKF_25420
Failed to import
theXMLfile.
The user, organization, or
role specified as the target
is incorrect, or no longer
exists.
TheXMLfile's format is
invalid, or theXMLfile is
being edited.
GRN_WRKF_25421
Failed to import
theXMLfile.
A node is not closed in
theXMLfile.
GRN_WRKF_25422
Failed to import
theXMLfile.
TheXMLtag name is
invalid, or theXMLfile is
being edited.
GRN_WRKF_25423
Failed to import
theXMLfile.
Failed to import
theXMLfile.
Cannot find the
specifiedXMLfile.
TheXMLfile's format is
invalid, or theXMLfile is
being edited.
GRN_WRKF_25425
Failed to import
theXMLfile.
The item specification in
theXMLfile is invalid.
GRN_WRKF_25426
Failed to import
theXMLfile.
Failed to import
theXMLfile.
Route name has not been
specified.
Route code had not been
specified.
GRN_WRKF_25404
GRN_WRKF_25424
GRN_WRKF_25427
564
Countermeasure
Confirm the category
code of the line number
shown.
Confirm the parent
category code of the line
number shown.
Modify the data of the
line number shown.
Confirm the second item
of the line number
shown.
Confirm the third item of
the line number shown.
Set the third item with
the following value or
leave it blank.
-B
Confirm the fourth item
of the line number
shown.
Confirm the first item in
the line whose number is
provided in the message
above.
We do not recommend
that you edit theXMLfile.
Specify aXMLfile in the
correct format.
Confirm the node written
in theXMLfile, and
import again.
We do not recommend
that you edit theXMLfile.
Specify aXMLfile in the
correct format.
Confirm the target file,
and import again.
We do not recommend
that you edit theXMLfile.
Specify aXMLfile in the
correct format.
Confirm the items
written in theXMLfile,
and import again.
Confirm the route name
details in theXMLfile.
Confirm the route code
details in theXMLfile.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_WRKF_25428
Error message
Failed to import
theXMLfile.
Failed to import
theXMLfile.
Route branching
information is invalid.
GRN_WRKF_25430
Failed to import
theXMLfile.
Route branch name is
invalid.
GRN_WRKF_25431
Failed to import
theXMLfile.
GRN_WRKF_25432
Failed to import
theXMLfile.
GRN_WRKF_25433
Failed to import
theXMLfile.
GRN_WRKF_25434
Failed to import
theXMLfile.
GRN_WRKF_25435
Failed to import
theXMLfile.
GRN_WRKF_25436
Failed to import
theXMLfile.
GRN_WRKF_25450
Route branching
information dataIDis
invalid.
GRN_WRKF_25451
Cannot find the
specified route
branching
information data.
GRN_WRKF_25452
Cannot set branching
condition for route.
The route step specified in
the branching condition is
invalid.
The following request
form code cannot be used
because it is set already
for an existing form: "***".
The following route code
cannot be used because it
is a shared route or it is
set as an existing form's
dedicated route: "***".
The following shared
route code does not exist:
***.
The category (Root) has
been specified.
You cannot import a
request form to the Root
category.
The following route code
cannot be used because it
is set as a dedicated
route: "***".
The route branching
information data was
specified incorrectly, or
the route branching
information data no longer
exists.
The route branching
information data was
specified incorrectly, or
the route branching
information data no longer
exists.
A route step has not been
selected.
GRN_WRKF_25429
Cybozu Garoon Administrator Guide
Cause
User right is invalid.
Countermeasure
Confirm the user right
details in theXMLfile.
Confirm the route
branching information
details in theXMLfile.
Confirm the route
branching name details
in theXMLfile.
Confirm the route
branching information
details in theXMLfile.
A duplicate request form
code cannot be set.
Specify a unique request
form code.
A duplicate route code
cannot be set.
Set a unique route code.
Confirm the specified
shared route code.
Confirm the category
details in theXMLfile.
A duplicate route code
cannot be set.
Set a unique route code.
Confirm the target route
branching information
data.
Confirm the target route
branching information
data.
Select one or more route
steps.
565
Appendix F Error Messages
Error number
GRN_WRKF_25460
Error message
Route branching
condition dataIDis
invalid.
GRN_WRKF_25461
Cannot find the
specified route
branching condition
data.
GRN_WRKF_25470
Route branching step
dataIDis invalid.
GRN_WRKF_25471
Cannot find the
specified route
branching step data.
GRN_WRKF_25550
Failed to send login
URL.
Cause
The route branching
condition data was
specified incorrectly, or
the route branching
condition data no longer
exists.
The route branching
condition data was
specified incorrectly, or
the specified route
branching condition data
no longer exists.
The route branching step
data was specified
incorrectly, or the route
branching step data no
longer exists.
The route branching step
data was specified
incorrectly, or the
specified route branching
step data no longer exists.
System mail account
cannot be used.
GRN_WRKF_25551
Failed to send login
URL.
A login URL has not been
set.
GRN_WRKF_25552
Failed to confirm
password.
Failed to send login
URL.
Password is incorrect.
Use on Workflow
Keitai has
temporarily been
stopped.
UserIDis invalid.
Workflow Keitai use has
been temporarily
suspended on personal
settings.
The user was specified
incorrectly, or the user no
longer exists.
You are attempting to add
or change without
entering the required
items.
GRN_WRKF_25553
GRN_WRKF_25554
GRN_WRKF_25600
GRN_WRKF_25601
566
Required items have
not been entered.
A login URL has not been
set.
Countermeasure
Confirm the target route
branching conditions
data.
Confirm the target route
branching conditions
data.
Confirm the target route
branching step data.
Confirm the target route
branching step data.
Contact your system
administrator or your
Application
administrator.
Contact your system
administrator or your
Application
administrator.
Confirm the password
and try again.
Contact your system
administrator or your
Application
administrator.
Confirm active setting
for the Workflow Keitai.
Confirm the target user.
Enter the required items,
and then add or change.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
Error number
GRN_WRKF_25602
Error message
Cannot set branching
condition for route.
GRN_WRKF_25603
Column name is
blank.
There is no record.
GRN_WRKF_25604
GRN_WRKF_25605
Cannot add
application user.
GRN_WRKF_25700
Could not obtain
proxy.
Cannot set proxy.
GRN_WRKF_25701
Cause
One or more required
items in the route
branching condition
settings have not been
entered correctly.
Unknown cause.
Unknown cause.
The number of users
exceeds the number of
application users allowed
by the license.
An error occurred while
processing.
Users are not allowed to
set up a proxy.
GRN_WRKF_25702
Failed to open the
following page: ***.
The following user does
not exist: ***.
GRN_WRKF_25703
Cannot make proxy
request.
The currently logged-in
user is not allowed to
make a proxy request.
GRN_WRKF_25750
PublicIDis invalid.
GRN_WRKF_25751
Make public target is
invalid.
GRN_WRKF_25753
Cannot find the target
of the make public
setting.
UserIDis invalid.
The target was specified
incorrectly, or the target
no longer exists.
The target was specified
incorrectly, or the target
no longer exists.
The target is invalid.
GRN_WRKF_25754
GRN_WRKF_25755
OrganizationIDis
invalid.
GRN_WRKF_25756
RoleIDis invalid.
GRN_WRKF_25757
Make public is
limited.
Cybozu Garoon Administrator Guide
The user was specified
incorrectly, or the user no
longer exists.
The organization was
specified incorrectly, or
the organization no longer
exists.
The role was specified
incorrectly, or the role no
longer exists.
The currently logged-in
user does not have the
privilege to view this
category.
Countermeasure
Confirm the details of
the settings for the item,
and set again.
Contact Cybozu
Technical Center
Contact Cybozu
Technical Center
Purchase another
license or change the
active user.
Contact Cybozu
Technical Center
Contact your system
administrator or your
Application
administrator.
Confirm the details of
the user you are
specifying.
Contact your system
administrator or your
Application
administrator.
Confirm whether
theIDspecification is
appropriate.
Confirm whether the
target of make public is
appropriate.
Confirm the target that
you are going to make
public.
Confirm the target user.
Confirm the target
organization.
Confirm the details of
the settings target you
are specifying.
Contact your system
administrator or your
Application
administrator.
567
Appendix F Error Messages
Error number
GRN_WRKF_25758
Error message
Security model is
invalid.
GRN_WRKF_25804
The Workflow URL is
invalid.
Cause
The security model was
specified incorrectly, or an
unexpected character has
been used in the security
model settings.
The URL must end with
***.
Countermeasure
Confirm the value you
want to specify for the
security model.
Confirm the URL and try
again.
SMARTY***** System error
Error number
SMARTY00009
Error message
There is a problem
with the template.
Cause
Error message: ***
SMARTY00010
There is a problem
with the template.
Error message: ***
SMARTY00011
There is a problem
with the template.
Error message: ***
SMARTY00100
Cannot find template.
The following template file
does not exist, or it cannot
be Imported:***
568
Countermeasure
If you are customizing
a template file, review
the template file.
If you are not
customizing the
template, copy the
error message shown
clearly and please
contact our official
partners or your
vendor.
If you are customizing
a template file, review
the template file.
If you are not
customizing the
template, copy the
error message shown
clearly and please
contact our official
partners or your
vendor.
If you are customizing
a template file, review
the template file.
If you are not
customizing the
template, copy the
error message shown
clearly and please
contact our official
partners or your
vendor.
Re-install Garoon or
confirm that you have
the privilege to import
the template file.
If you still cannot
resolve the problem,
please contact our
official partners or your
vendor.
Cybozu Garoon Administrator Guide
Appendix F Error Messages
VALID***** Input value error
Error number
VALID01101
VALID01102
VALID01103
VALID01104
Error message
Failed to validate
the date.
Failed to validate
the date.
Failed to validate
the date.
Failed to validate
the date.
VALID01105
Failed to validate
the date.
VALID01106
Failed to validate
the date.
VALID01201
Failed to validate
the time.
VALID01202
Failed to validate
the time.
VALID01203
Failed to validate
the time.
VALID01204
Failed to validate
the time.
VALID01205
Failed to validate
the time.
VALID01206
Failed to validate
the time.
VALID01207
Failed to validate
the time.
Cybozu Garoon Administrator Guide
Cause
Countermeasure
The following year is not
a numerical value: YYYY
The following month is
not a numerical value:
MM
The following day is not a
numerical value: DD
The following year
exceeds the range from
0 to 9999: YYYY
The following month
exceeds the range from
1 to 12: MM
The following day
exceeds the range from
1 to the last day of the
month:
-Day: DD
-Last Day: DD
-Month: MM
The following time period
is not a numerical value:
HH.
The following value in
Minutes is not a
numerical value: MM.
The following value in
Seconds is not a
numerical value: SS.
The following time period
exceeds the range from
0 to 24: HH.
The following value in
Minutes exceeds the
range from 0 to 59: MM.
The following value in
Seconds exceeds the
range from 0 to 59: SS.
The following time
exceeds the range from
0:00:00 to 24:00:00
HH:MM:SS.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
Confirm the time you
entered or selected.
569
Appendix G Time Zone
Appendix G Time Zone
The time zone list of Garoon is as follows.
This list conforms to the time zone data which was released on November 2nd 2011 on the following
website:
http://pecl.php.net/package/timezonedb
Region
UTC-12
UTC-11
Apia
UTC-10
Honolulu
Anchorage
UTC-9
Los Angeles
Baja California
Tijuana
UTC-8
Chihuahua
Denver
Phoenix
UTC-7
Chicago
Guatemala
Mexico City
Regina
UTC-6
Bogota
Indianapolis Indiana
New York
UTC-5
Caracas
Asunción
Cuiaba
Halifax
La Paz
Manaus
Santiago
UTC-4
St Johns
Buenos Aires
Cayenne
Godthab
Montevideo
Sao Paulo
UTC-3
South Georgia
570
Value
Etc/GMT+12
Etc/GMT+11
Pacific/Apia
Etc/GMT+10
Pacific/Honolulu
America/Anchorage
Etc/GMT+9
America/Los_Angeles
America/Santa_Isabel
America/Tijuana
Etc/GMT+8
America/Chihuahua
America/Denver
America/Phoenix
Etc/GMT+7
America/Chicago
America/Guatemala
America/Mexico_City
America/Regina
Etc/GMT+6
America/Bogota
America/Indiana/Indianapolis
America/New_York
Etc/GMT+5
America/Caracas
America/Asuncion
America/Cuiaba
America/Halifax
America/La_Paz
America/Manaus
America/Santiago
Etc/GMT+4
America/St_Johns
America/Argentina/Buenos_Aires
America/Cayenne
America/Godthab
America/Montevideo
America/Sao_Paulo
Etc/GMT+3
Atlantic/South_Georgia
Time difference
UTC-12:00
UTC-11:00
UTC-13:00
UTC-10:00
UTC-10:00
UTC-09:00
UTC-09:00
UTC-08:00
UTC-08:00
UTC-08:00
UTC-08:00
UTC-07:00
UTC-07:00
UTC-07:00
UTC-07:00
UTC-06:00
UTC-06:00
UTC-06:00
UTC-06:00
UTC-06:00
UTC-05:00
UTC-05:00
UTC-05:00
UTC-05:00
UTC-04:30
UTC-04:00
UTC-04:00
UTC-04:00
UTC-04:00
UTC-04:00
UTC-04:00
UTC-04:00
UTC-03:30
UTC-03:00
UTC-03:00
UTC-03:00
UTC-03:00
UTC-03:00
UTC-03:00
UTC-02:00
Cybozu Garoon Administrator Guide
Appendix G Time Zone
Region
UTC-2
Azores
Cape Verde
UTC-1
Casablanca
Reykjavik
UTC
London
UTC
Lagos
Windhoek
UTC+1
Berlin
Budapest
Paris
Warsaw
Cairo
Johannesburg
Amman
Beirut
Damascus
Jerusalem
UTC+2
Istanbul
Kiev
Minsk
Nairobi
Baghdad
Riyadh
UTC+3
Moscow
Tehran
Baku
Dubai
Tbilisi
Yerevan
UTC+4
Mauritius
Kabul
Karachi
Tashkent
Yekaterinburg
UTC+5
Colombo
Kolkata
Kathmandu
Almaty
Dhaka
Novosibirsk
Cybozu Garoon Administrator Guide
Value
Etc/GMT+2
Atlantic/Azores
Atlantic/Cape_Verde
Etc/GMT+1
Africa/Casablanca
Atlantic/Reykjavik
Etc/GMT
Europe/London
UTC
Africa/Lagos
Africa/Windhoek
Etc/GMT-1
Europe/Berlin
Europe/Budapest
Europe/Paris
Europe/Warsaw
Africa/Cairo
Africa/Johannesburg
Asia/Amman
Asia/Beirut
Asia/Damascus
Asia/Jerusalem
Etc/GMT-2
Europe/Istanbul
Europe/Kiev
Europe/Minsk
Africa/Nairobi
Asia/Baghdad
Asia/Riyadh
Etc/GMT-3
Europe/Moscow
Asia/Tehran
Asia/Baku
Asia/Dubai
Asia/Tbilisi
Asia/Yerevan
Etc/GMT-4
Indian/Mauritius
Asia/Kabul
Asia/Karachi
Asia/Tashkent
Asia/Yekaterinburg
Etc/GMT-5
Asia/Colombo
Asia/Kolkata
Asia/Kathmandu
Asia/Almaty
Asia/Dhaka
Asia/Novosibirsk
Time difference
UTC-02:00
UTC-01:00
UTC-01:00
UTC-01:00
UTC+00:00
UTC+00:00
UTC+00:00
UTC+00:00
UTC+00:00
UTC+01:00
UTC+01:00
UTC+01:00
UTC+01:00
UTC+01:00
UTC+01:00
UTC+01:00
UTC+02:00
UTC+02:00
UTC+02:00
UTC+02:00
UTC+02:00
UTC+02:00
UTC+02:00
UTC+02:00
UTC+02:00
UTC+03:00
UTC+03:00
UTC+03:00
UTC+03:00
UTC+03:00
UTC+04:00
UTC+03:30
UTC+04:00
UTC+04:00
UTC+04:00
UTC+04:00
UTC+04:00
UTC+04:00
UTC+04:30
UTC+05:00
UTC+05:00
UTC+06:00
UTC+05:00
UTC+05:30
UTC+05:30
UTC+05:45
UTC+06:00
UTC+06:00
UTC+07:00
571
Appendix G Time Zone
Region
UTC+6
Rangoon
Bangkok
Krasnoyarsk
UTC+7
Irkutsk
Beijing
Singapore
Taipei
Ulaanbaatar
Perth
UTC+8
Seoul
Tokyo
Yakutsk
UTC+9
Adelaide
Darwin
Vladivostok
Brisbane
Hobart
Sydney
UTC+10
Port (UTC+10:00)
Kamchatka
Magadan
UTC+11
Guadalcanal
UTC+12
Auckland
Fiji
Tongatapu
572
Value
Etc/GMT-6
Asia/Rangoon
Asia/Bangkok
Asia/Krasnoyarsk
Etc/GMT-7
Asia/Irkutsk
Asia/Shanghai
Asia/Singapore
Asia/Taipei
Asia/Ulaanbaatar
Australia/Perth
Etc/GMT-8
Asia/Seoul
Asia/Tokyo
Asia/Yakutsk
Etc/GMT-9
Australia/Adelaide
Australia/Darwin
Asia/Vladivostok
Australia/Brisbane
Australia/Hobart
Australia/Sydney
Etc/GMT-10
Pacific/Port_Moresby
Asia/Kamchatka
Asia/Magadan
Etc/GMT-11
Pacific/Guadalcanal
Etc/GMT-12
Pacific/Auckland
Pacific/Fiji
Pacific/Tongatapu
Time difference
UTC+06:00
UTC+06:30
UTC+07:00
UTC+08:00
UTC+07:00
UTC+09:00
UTC+08:00
UTC+08:00
UTC+08:00
UTC+08:00
UTC+08:00
UTC+08:00
UTC+09:00
UTC+09:00
UTC+10:00
UTC+09:00
UTC+09:30
UTC+09:30
UTC+11:00
UTC+10:00
UTC+10:00
UTC+10:00
UTC+10:00
UTC+10:00
UTC+12:00
UTC+12:00
UTC+11:00
UTC+11:00
UTC+12:00
UTC+12:00
UTC+12:00
UTC+13:00
Cybozu Garoon Administrator Guide
Appendix H Input-output specification
Appendix H Input-output specification
Some of Garoon data are available for inputting or outputting with following file formats including CSV
file, XML file, text file, iCaleder:
CSV
Operation
All
application
s
Basic
system
administrat
ion
Application
settings
XML
Text
iCalender
Data
Input
Output
Access privileges


MIME type data
Event calendars
Office data
Office data names
HTML portlet
HTML portlet name
Space category
Space category name
Shared bookmarks links and
dividers
Appointment
Facility details
Facility name
Facility group name
Bulletin Board category
Bulletin Board category name
Bulletin Board notification
settings
Cabinet folders
Cabinet folder name
Cabinet notification settings
Timesheet
Shared address book
Mail server settings
E-mail size limits
E-mail user account settings
Workflow request forms
Workflow routes
Workflow application users
Workflow category
Workflow category name
Workflow proxy applicant
Workflow proxy approver
MultiReport application user
MultiReport category
MultiReport category name
RSS Reader shared sites






Cybozu Garoon Administrator Guide





































Input
Output


Output
Input
Out
put












Input











573
Appendix H Input-output specification
CSV
Operation
XML
Text
iCalender
Data
Presence indicators proxy
settings
Keitai application user
Input
Output




Input
Output
Input
Output
Input
Out
put
:available
Blank: unavailable
574
Cybozu Garoon Administrator Guide
Index
Index
results per item .................................................... 63
target screens...................................................... 63
A
Address book
My address groups............................................ 169
personal address book ...................................... 169
shared address book......................................... 169
user list.............................................................. 169
Applications
editing application name ..................................... 23
initializing .................................................... 24, 285
Authentication
basic authentication ............................................ 43
Cybozu Common Authentication ......................... 43
environment variable authentication ................... 43
Open Integrated Authentication ver.1 .................. 43
Open Integrated Authentication ver.2 .................. 43
B
Bookmarks
adding ................................................................ 111
editing ................................................................113
removing ............................................................116
reordering...........................................................114
setting how to open a link................................... 111
valid characters ..................................................112
Bulletin board
general settings ................................................. 143
setting notification ............................................. 146
C
Cabinet
general settings ................................................. 153
recovering deleted files ..................................... 157
setting notification ............................................. 153
Calendar
event type ........................................................... 65
notes ................................................................... 65
workdays ............................................................. 65
Cooperative products ............................................... 286
Cybozu Online Service
general settings ................................................. 262
D
Drop-down list
clearing history .................................................... 63
Cybozu Garoon Administrator Guide
E
E-mail
automatic e-mail checking ................................. 180
general settings ................................................. 179
notice for IMAP servers ..................................... 181
supported character encoding ........................... 179
supported mail servers ...................................... 179
F
Full text search
supported applications ...................................... 283
supported file formats ........................................ 283
K
Keitai
automatic login .................................................. 280
general settings ................................................. 280
L
License
contents of service license .................................. 76
service license expiration .................................... 76
trial period ........................................................... 76
Locales ....................................................................... 29
adding ................................................................. 83
editing.................................................................. 83
removing ............................................................. 84
Localization
frequently-used time zones ................................. 79
locale for printing ................................................. 79
notices to use Japanese and Chinese on the
same screen ........................................................ 81
selectable languages........................................... 79
setting priority ................................................ 68, 80
Logo image
changing.............................................................. 22
M
Maintenance
backup method .................................................. 291
backup mode ..................................................... 299
575
Index
backup target .................................................... 290
disk space after restoration ............................... 299
notes on the use of mysqldump ........................ 302
Memo
general settings ................................................. 162
MultiReport
adding categories .............................................. 244
editing categories .............................................. 244
general settings ................................................. 240
removing categories .......................................... 246
report form items ............................................... 243
report form to be filtered .................................... 254
target audience for filters........................... 253, 254
N
Notifications
default external notifications.............................. 276
notification's retention period............................... 71
permitted URLs ................................................. 275
processing as e-mail ......................................... 276
unregistered external notifications .................... 275
O
Offices ........................................................................ 29
adding ................................................................. 69
applying the workdays in a calendar ................... 68
editing ................................................................. 69
office days ........................................................... 67
office hours.......................................................... 67
removing ............................................................. 69
time zone priority ................................................. 68
Organizations
adding ................................................................. 25
modifying............................................................. 25
moving ................................................................ 27
removing ............................................................. 27
reordering child organizations ............................. 26
P
Password
expiration date .................................................... 41
special characters ............................................... 41
Phone messages
general settings ................................................. 163
single sign-on settings....................................... 163
Portal
adding ................................................................. 90
default portal ....................................................... 93
making portals public .......................................... 93
My portals ........................................................... 85
576
personal portal permissions .............................. 101
removing ............................................................. 94
setting user rights ................................................ 92
system portals ..................................................... 85
Portlet
adding portlet groups........................................... 95
creating ............................................................... 95
editing.................................................................. 97
editing portlet groups ........................................... 97
making portlets public.......................................... 92
removing ............................................................. 98
removing portlet groups....................................... 98
reordering ............................................................ 91
setting user rights ................................................ 91
valid keywords ..................................................... 96
Preface ......................................................................... 2
Presence indicators
automatically set status ..................................... 267
general settings ................................................. 267
R
Roles .......................................................................... 17
adding ................................................................. 34
adding users to whom grant role ......................... 35
default roles ......................................................... 34
dynamic roles ...................................................... 34
modifying ............................................................. 35
removing ............................................................. 37
removing users who are granted role .................. 36
reordering ............................................................ 36
static roles ........................................................... 34
RSS Reader
general settings ................................................. 264
S
Scheduler
additional appointment notes ............................ 122
general settings ......................................... 120, 140
inheritance of settings ....................................... 130
V-CUBE Meeting ............................................... 137
Web Conferences.............................................. 138
Screen
changing menus in header .................................. 56
setting screen design .......................................... 56
Security model
GRANT ........................................................ 18, 287
REVOKE ..................................................... 18, 287
Space ....................................................................... 105
discussion ......................................................... 105
shared To-Do ..................................................... 105
Support service .......................................................... 76
Cybozu Garoon Administrator Guide
Index
T
settings for items to export ................................ 200
term list.............................................................. 190
Timesheet
auto punch function ........................................... 165
general settings ................................................. 165
U
User information items
adding ................................................................. 32
deleting ............................................................... 33
editing ................................................................. 32
User rights .................................................................. 18
changing security models.................................. 288
conflicting permissions ...................................... 287
conflicting user rights ........................ 287, 288, 289
permissions ......................................................... 18
security models ................................................... 18
user right priority ............................................... 287
Users
adding ................................................................. 28
deleting ............................................................... 31
display order ....................................................... 29
English spelling ................................................... 28
inactivating user accounts ................................... 29
modifying............................................................. 30
priority organization ............................................. 29
reinstating user data............................................ 39
W
Workflow
access privileges for request form items ........... 210
activating request forms .................................... 199
adding categories ...................................... 195, 201
adding shared routes ................................ 213, 218
changing default processors ............................. 231
editing categories .............................................. 201
exporting request data automatically......... 195, 231
general settings ................................................. 192
initializing request numbers............................... 208
making requests public ..................................... 232
removing categories .......................................... 202
request form items ............................................ 199
request number annual changeover ................. 192
request number format ...................................... 208
route branching conditions ........................ 227, 228
route branching information .............................. 226
route history ...................................................... 230
setting initial processors for route steps .... 197, 198
setting initial values for a route step .. 198, 214, 217
Cybozu Garoon Administrator Guide
577
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