PhaserShare Networking Manual

P H A S E R S H A R E® N E T W O R K I N G
Manual
®
www.tek.com/Color_Printers/
PhaserShare® Networking Manual
V2 January 1999
071-0180-01
Copyright © Tektronix, Inc.
Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in
any form without permission of Tektronix, Inc.
Tektronix®, Phaser®, PhaserShare®, the TekColor logo, ColorStix®, ColorCoat®, and Made For Each Other® are registered
trademarks of Tektronix, Inc. Finepoint™, PhaserLink™, PhaserPrint™, the TekColor name, and PhaserSym™ are trademarks of
Tektronix, Inc.
Adobe® and PostScript® are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.
Apple®, AppleTalk®, LocalTalk®, EtherTalk®, TokenTalk®, and Macintosh® are registered trademarks of Apple Computer, Inc.
SGI™ is a trademark of Silicon Graphics, Inc.
SPARC® is a registered trademark of SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International,
Inc., licensed exclusively to Sun Microsystems, Inc.
Tektronix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers are certified as NetWare print server
devices, on both 3.12 and 4.1x NetWare systems. Bindery mode is also certified to comply on both 3.12 and 4.1 x
NetWare systems. NetWare NDS is certified on 4.1x NetWare systems.
Novell® and NetWare® are registered trademarks of Novell, Inc.
UNIX® is a registered trademark in the United States and other countries, licensed exclusively through X/Open
Company, Ltd.
Times™, Helvetica™ and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.
Other marks are trademarks or registered trademarks of the companies with which they are associated.
PANTONE®* Colors generated by Phaser Color Printers are four- and/or three-color process simulations and
may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals
for accurate colors.
PANTONE Color simulations are only obtainable on these products when driven by qualified Pantone-licensed software
packages. Contact Pantone, Inc. for a current list of qualified licensees.
* Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.
© Pantone, Inc., 1988.
Contents
1
Network Printing with Tektronix Color Printers
Key components for networking Tektronix color printers 1
Network installation overview
6
The printer’s Configuration Page 6
How to tell which protocols are enabled 8
The printer’s networking software 8
Support for DOS systems 10
Tektronix PhaserPrint for UNIX software 10
2
PhaserShare Series B Network Interfaces
PhaserShare Series B Ethernet interface 11
PhaserShare Series B Token Ring card 14
PhaserShare Series B LocalTalk card 22
3
EtherTalk, LocalTalk, and TokenTalk Configuration
Before you begin 25
Configuration overview 25
Finding the printer’s name in the Chooser 26
Changing the printer’s name (optional) 27
Changing the printer’s EtherTalk/TokenTalk zone (optional) 29
Troubleshooting 30
4
Novell NetWare Configuration
The printer’s NetWare interface 31
Before beginning the configuration procedure 32
Configuration software for NetWare 33
NetWare configuration for Windows environments 33
Troubleshooting Windows configurations 36
Setting IPX frame types from the front panel 40
5
PhaserShare Administrator Software for NetWare Networks
Introduction to the PhaserShare Administrator 43
NetWare configuration with the PhaserShare Administrator 44
Installation 44
Using the PhaserShare Administrator 46
PhaserShare Administrator on-line help 50
6
TCP/IP Configuration Overview
Before you begin 52
Extracting files from unix.tar 52
Printing the Configuration Page 52
TCP/IP configuration overview
53
PhaserShare Networking Manual
iii
7
TCP/IP Printer Configuration (All Platforms)
Setting the printer’s IP addressing parameters 55
General information on setting IP parameters (front panel) 57
Setting IP parameters: Phaser 840 printer front panel 57
Setting IP parameters: Phaser 740 printer front panel 58
Setting IP parameters: Phaser 780 printer front panel 60
Setting IP parameters: Phaser 360 printer front panel 63
Setting IP parameters: RARP or BOOTP 65
Setting IP parameters: DHCP 66
Supported BOOTP/DHCP fields 68
Enabling and disabling RARP and BOOTP/DHCP (front panel) 69
Setting IP parameters: PhaserLink Printer Management Software 73
Controlling host access 76
Receiving printer status 79
8
TCP/IP Host Configuration (UNIX)
Configuring a host 83
Troubleshooting 94
9
TCP/IP Configuration (OS/2 Warp/LAN Server)
Setting the printer’s IP addressing parameters 95
Creating an LPR queue in OS/2 Warp Connect (direct LPR connection to the printer)
OS/2 client-to-server setup 97
Warp Server 4.0/Warp Connect 98
10
Windows NT
Setting the printer’s IP address 99
Adding the Windows NT 4.0 driver on a Windows NT 4.0 server or workstation
Adding the Windows NT 4.0 driver on a Windows NT 3.51 server 104
Adding a Windows NT 3.x driver 109
Windows NT network communication 112
Windows NT network troubleshooting 113
11
Windows 95 and Windows 98: PhaserPort Software
TCP/IP configuration for the PC 117
Setting the printer’s IP address 117
PhaserPort software installation 118
Adding a port for a new printer 120
Adding a port to an existing printer 120
Changing a port’s IP address 121
iv
PhaserShare Networking Manual
99
96
12
PhaserLink Printer Management Software
System requirements 123
Multiple language support 123
Accessing printer information from a browser 124
Printer information pages 124
Printer status display 126
PhaserLink Printer Management Software help files 127
Setting printer parameters: PhaserLink Printer Management Software pages
Information Forwarding 128
13
128
Printer Management
Job accounting 129
PhaserLink PDF Direct Printing 130
Phaser 840 Intelligent Ready 131
PhaserLink Status Notification (Email Notification) 132
Usage Profile reports (Phaser 840, 740 and 780 printers only) 133
Printing Usage Profile reports from the front panel 134
Printing verbose Usage Profile reports from the front panel 135
Printing Usage Profile reports from PhaserLink Printer Management Software 136
Sending Usage Profile reports via email from the front panel 136
Sending Usage Profile reports via email: PhaserLink Printer Management Software 138
Controlling Usage Profile email reporting 139
Email to Tektronix 140
Reading Usage Profile reports 141
Report fields 142
Logs 147
14
Getting Help
If you need help from Tektronix 155
Using the automated fax systems 157
Receiving email update notices 158
15
Disabling Protocols
Disabling protocols: front panel 160
If the front panel is locked 167
Disabling protocols: PhaserShare Administrator 168
Disabling protocols: PhaserLink Printer Management Software 168
PhaserShare Networking Manual
v
16
Resetting the Printer
Resetting the printer: PhaserLink Printer Management Software 169
Resetting your printer using the Apple Printer Utility 170
17
FTP Interface
Index
vi
PhaserShare Networking Manual
Chapter
1
Network Printing with
Tektronix Color Printers
This manual provides information for system administrators and others who need to
install Tektronix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers
equipped with PhaserShare Series B network interfaces.
■
Before using this manual, unpack and set up your printer. Install the
appropriate drivers on any PC and Macintosh computers on your network.
Instructions for unpacking, set-up, and installation are contained in your
printer’s user documentation.
■
After your printer is set up, use this manual in conjunction with your printer’s
PhaserShare Administrator or PhaserLink Printer Management Software to
configure the printer on the network.
This manual covers the following hardware and software versions:
■
PhaserShare Series B interfaces
■
PhaserShare Administrator version 3.9
Key components for networking Tektronix color printers
The following items are key components for networking your Tektronix printer:
■
PhaserShare Series B network interface. This brings ease-of-use, superb
shareability and broad compatibility to Tektronix Phaser color printers. For
more information, see “PhaserShare Series B network interface” on page 2.
■
PhaserShare Administrator software. PhaserShare Administrator
software makes it easy to install, configure, and manage Phaser printers on
a NetWare network. For more information, see Chapter 5, “PhaserShare
Administrator Software for NetWare Networks”.
■
PhaserLink Printer Management Software. PhaserLink Printer
Management Software is internal printer software that provides printer
status and supports printer management through a World Wide Web
browser. For more information, see Chapter 12, “PhaserLink Printer
Management Software”.
■
PhaserPrint for UNIX software. PhaserPrint for UNIX software provides a
driver with push-button control of printer features and fast raster file
printing capability from UNIX workstations. For more information, see
“Tektronix PhaserPrint for UNIX software” on page 10.
PhaserShare Networking Manual
1
1
Network Printing with Tektronix Color Printers
PhaserShare Series B network interface
The Phaser 840, 740, 780, and 360 printers support the PhaserShare Series B network
interface. These printers are equipped with a built-in PhaserShare Series B network
interface with a 10BaseT Ethernet connector. This printer can be equipped with
these optional PhaserShare Series B network cards:
■
PhaserShare Series B Fast Ethernet card. This card is equipped with a
combined 10BaseT and 100BaseTx connector and a 10Base2 (BNC)
connector. The combined 10BaseT/100BaseTx connector can be connected
to either a 10BaseT or 100BaseTx network, and it will automatically adjust
to the correct data rate using a process called auto-negotiation. If no
connection is made to the 10BaseT/100BaseTx connector, the card is
prepared to communicate using the 10Base2 connector.
■
PhaserShare Series B Token Ring card. This card is equipped with STP
(Shielded Twisted Pair) and UTP (Unshielded Twisted Pair) connectors.
Only one connector at a time can be used.
■
PhaserShare Series B LocalTalk card (AppleTalk).
PhaserShare network cards can be purchased initially with the printer as options or
added later as upgrade kits. A printer can have only one card at a time installed.
When a PhaserShare Series B Fast Ethernet or Token Ring card is installed, the
standard 10BaseT connector on the printer’s rear panel is disabled. The card and
the printer’s standard parallel port can be simultaneously active. All network
protocols can be simultaneously active.
PhaserShare cards
PhaserShare cards work with the following printers: Phaser 380, 350, 340, 560, 550,
540, and 600. PhaserShare cards enable you to use your printer with Ethernet, Token
Ring, LocalTalk, or serial connections. PhaserShare cards can be purchased initially
with the printer as options or added later as upgrade kits.
A printer can have only one PhaserShare card installed at a time. When a
PhaserShare card is installed, all ports on the card and the printer’s standard parallel
port can be simultaneously active. Also, all network protocols can be
simultaneously active.
For information on networking printers with PhaserShare cards, refer to the
PhaserShare Networking System Administrator Manual, part number 070-9789-00.
2
PhaserShare Networking Manual
Network Printing with Tektronix Color Printers
1
Recognizing PhaserShare Series B interfaces and earlier PhaserShare cards
On your network, you may have some Tektronix printers equipped with
PhaserShare Series B interfaces and other Tektronix printers equipped with earlier
PhaserShare cards. Printers equipped with earlier PhaserShare cards are supported
differently in printer management software such as the PhaserShare Administrator
and PhaserLink Printer Management Software. There are several ways to determine
if the printer is equipped with a PhaserShare Series B interface or an earlier
PhaserShare card:
■
Printer model. PhaserShare Series B cards work with Phaser 840, 740, 780,
and 360 printers. PhaserShare cards work with the following printers:
Phaser 380, 350, 340, 560, 550, 540, and 600.
■
Card rear panel. The cards are labeled on the rear panel.
■
The printer’s Configuration Page. For Series B interfaces, Series B
appears following the Network Information area on the printer’s
Configuration Page. If an earlier PhaserShare card is installed, the printer’s
Configuration Page reports the type of card installed in the PhaserShare
field.
■
The printer’s Startup Page. For Series B interfaces, Series B appears in the
Ethernet, Token Ring, or LocalTalk fields on the printer’s Startup Page. If
a PhaserShare card is installed, the printer’s Startup Page reports the
available connections in the Ports field.
■
PhaserLink Printer Management Software. If the Adobe PostScript field
reads Adobe PostScript Level 3 Version, the interface is Series B. If the
field reads Adobe PostScript Level 2 Version, the printer supports
PhaserShare network cards (not Series B). The Adobe PostScript field is on
the View Printer Information page or on the View and Configure General
Settings page, depending on the printer type. Links to these pages can be
accessed by clicking the Configuration link. For more information on
PhaserLink Printer Management Software, see Chapter 12, “PhaserLink
Printer Management Software”.
■
PhaserShare Administrator. In the PhaserShare Administrator, Series B
interfaces are identified in the Ethernet or Token Ring tabs, where Series B
is displayed in the Interface Information area. For more information on
the PhaserShare Administrator, see Chapter 5, “PhaserShare Administrator
Software for NetWare Networks”.
PhaserShare Networking Manual
3
1
Network Printing with Tektronix Color Printers
Environments supported
Tektronix Phaser printers are compatible with mixed PC, Macintosh, and UNIX
environments. The printer automatically switches between the printer’s ports and
network protocols to service all computers on the network.
Phaser printers are compatible with nearly all PC client/server environments. The
printer’s Ethernet and Token Ring network interfaces are compatible with the
following:
■
NetWare servers via the IPX (Internet Packet Exchange) protocol
■
Windows NT servers over TCP/IP or EtherTalk protocols
■
LANServer 4.0 servers via TCP/IP
■
UNIX workstation via TCP/IP
■
Macintosh computers via AppleTalk (LocalTalk, EtherTalk and TokenTalk).
■
Windows 98
■
Windows 95
Supported PC platforms
Any PC in the server environments listed in the previous topic, “Environments
supported,” can print over the network to a Phaser printer, including the following:
4
■
Windows 98
■
Windows 95
■
Windows 3.1
■
Windows NT
■
Windows for Workgroups
■
OS/2 Warp
■
DOS
PhaserShare Networking Manual
Network Printing with Tektronix Color Printers
1
Phaser printers are compatible with Banyan Vines and Microsoft LAN Manager
servers; however, third-party interfaces are required. Contact Tektronix Technical
Support for more information (see Chapter 14, “Getting Help”).
Clients
Workstations
Windows 95
Windows 3.1
Windows NT
Windows for Workgroups
OS/2 Warp
DOS
UNIX
Macintosh
Windows 95
(peer - to - peer)
Server
Novell NetWare (IPX)
Windows NT (EtherTalk
or TCP/IP)
LAN Server 4.0 (TCIP/IP)
UNIX (TCP/IP)
Phaser Color Printer
With PhaserShare
Ethernet or Token Ring
interface
9538-04c
PhaserShare Networking Manual
5
1
Network Printing with Tektronix Color Printers
Network installation overview
Step 1
Unpack and set up
the printer.
This step must be done before attempting to configure the printer on a network.
Printer setup includes installing ink or toner, loading paper trays, and turning on
the printer. See your printer’s user documentation for information about printer
setup.
Step 2
Install the network
card in the printer.
This step is necessary if the printer is to be equipped with an optional network
card. It is not necessary when using the printer’s built-in Ethernet connector.
This step is done at the factory when a network card is purchased initially with
your printer.
When a network card is purchased later as an upgrade kit, follow the
installation instructions included with the card.
Information on physically connecting the printer to networks is provided in this
manual:
For Ethernet, see “PhaserShare Series B Ethernet interface” on page 11.
For Token Ring, see “PhaserShare Series B Token Ring card” on page 14.
For LocalTalk, see “PhaserShare Series B LocalTalk card” on page 22.
Step 3
Network
configuration.
For LocalTalk, EtherTalk, or TokenTalk, see Chapter 3, “EtherTalk, LocalTalk,
and TokenTalk Configuration”.
For NetWare, see Chapter 4, “Novell NetWare Configuration”.
For TCP/IP, see:
Chapter 6, “TCP/IP Configuration Overview”.
Chapter 7, “TCP/IP Printer Configuration (All Platforms)”.
Chapter 8, “TCP/IP Host Configuration (UNIX)”.
Chapter 9, “TCP/IP Configuration (OS/2 Warp/LAN Server)”
Chapter 11, “Windows 95 and Windows 98: PhaserPort Software”.
For Windows NT, see Chapter 10, “Windows NT”.
The printer’s Configuration Page
Your printer can generate a Configuration Page that lists the following information:
■
General printer information, including TekColor settings
■
Communication and network parameters for all ports
■
SCSI disk settings (if the printer has a SCSI port)
The information supplied on the Configuration Page is helpful when you are
installing and configuring the printer on a network. There are two ways to print the
Configuration Page:
■
■
6
Use the printer’s front panel. You can easily print the Configuration Page
from the printer’s front panel. Use this method if your printer is not yet
configured on the network. Refer to:
■
“Printing a Configuration Page: Phaser 840 front panel” on page 7.
■
“Printing a Configuration Page: Phaser 740 and 360 front panels” on
page 7.
■
“Printing a Configuration Page: Phaser 780 front panel” on page 7.
Use PhaserLink Printer Management Software. With a TCP/IP
connection and a World Wide Web browser, you can use PhaserLink
Printer Management Software; see “Printing a Configuration Page:
PhaserLink Printer Management Software” on page 7.
PhaserShare Networking Manual
Network Printing with Tektronix Color Printers
1
Printing a Configuration Page: Phaser 840 front panel
1.
When the front panel displays READY TO PRINT, press the down-arrow
button until Menu is highlighted. Press Select.
2.
Press the down-arrow button until Printer Configuration is
highlighted. Press Select.
3.
Press the down-arrow button until Print Configuration Page is
highlighted. Press Select.
Printing a Configuration Page: Phaser 740 and 360 front panels
1.
While Ready is displayed, press Menu; the printer displays the first item
in the menu:
Help Pages
<------->
2.
Press Menu to access the Help Pages; the following message appears:
Menu Map
<------->
3.
Print
Press <---- or ----> until the following message appears:
Configuration Page
<------->
4.
Menu
Print
Press Print.
Printing a Configuration Page: Phaser 780 front panel
1.
While Ready is displayed, press Select; the Printer menu is
displayed:
Printer Menu
Help Pages
2.
Press Menu; the Help Pages menu is displayed:
Help Pages
Configuration Page
3.
Menu
Print
Press Print.
Printing a Configuration Page: PhaserLink Printer Management Software
1.
From the printer’s home page, click Configuration; this displays the View
and Configure Settings page.
2.
On the View and Configure Settings page, select Configuration Page
from the pull-down list. Click Print.
For more information on PhaserLink Printer Management Software, see Chapter 12,
“PhaserLink Printer Management Software”.
PhaserShare Networking Manual
7
1
Network Printing with Tektronix Color Printers
How to tell which protocols are enabled
All protocols can be enabled and disabled. The Configuration Page reports which
protocols are enabled. If a protocol is enabled, the field for that protocol lists the
current parameters. If the protocol is disabled, the field for that protocol contains an
entry reading Disabled.
The printer’s networking software
The printer is shipped with a software CD-ROM, which contains software that you
may need to install your printer on a network. The CD-ROM also contains on-line
documentation, printer drivers, and other printer software. A single integrated
installer is used to install printer drivers and other software.
Obtaining networking software for Phaser 840, 740, and 780 printers
You obtain the networking software from the CD-ROM by running the installer:
1.
8
Insert the printer’s software CD-ROM into the CD-ROM drive.
■
If the Windows autorun feature is enabled, the CD-ROM launches
automatically.
■
If the Windows autorun feature is disabled, double-click My
Computer, then double click the CD icon to launch the CD-ROM.
2.
View the brief introductory information, then click Install Drivers to
launch the installer.
3.
When you are prompted to select Easy Install or Custom Install, select
Custom Install.
4.
In the Custom Install dialog box, check the box for Network Utilities.
5.
If you are running the installer on a computer that has NetWare software
installed, you can also check the boxes to install the PhaserShare
Administrator software. For more information on the PhaserShare
Administrator software, see Chapter 5, “PhaserShare Administrator
Software for NetWare Networks”.
6.
To complete the installation, follow the on-screen prompts.
PhaserShare Networking Manual
Network Printing with Tektronix Color Printers
1
Obtaining networking software for Phaser 360 printers
You obtain the networking software from the CD-ROM by running the installer:
1.
Locate and run the installer on the printer’s CD-ROM. On a PC, the file is
SETUP.EXE; on a Macintosh, it is Phaser 360 Installer.
2.
When you are prompted to select Easy Install or Custom Install,
select Custom Install.
3.
In the Custom Install dialog box, check the box for Network Utilities.
4.
If you are running the installer on a computer that has NetWare software
installed, you can also check the boxes to install the PhaserShare
Administrator software. For more information on the PhaserShare
Administrator software, see Chapter 5, “PhaserShare Administrator
Software for NetWare Networks”.
5.
To complete the installation, follow the on-screen prompts.
Network administration software
The following table lists the network administration software according to
environment (network protocol, platform, and printer).
Network administration software
Environment
Software
NetWare; Windows 95,
Windows NT, and
Windows 3.1
Network queue configuration: PhaserShare Administrator (Novell PCONSOLE
and NWAdmin can also be used.)
Printer configuration: PhaserShare Administrator (Over TCP/IP, PhaserLink
Printer Management Software can also be used; Novell’s PCONSOLE and
NWAdmin cannot configure the PhaserShare network interface.)
Printer status monitoring: Windows Print Monitor (over TCP/IP, PhaserLink
Printer Management Software can also be used; PhaserLink Printer Management
Software provides status on additional Tektronix printer features.)
TCP/IP; Windows 95 and
Windows 3.1
Printer configuration: PhaserLink Printer Management Software
TCP/IP; Windows NT
Printer configuration: PhaserLink Printer Management Software (PhaserLink
Printer Management Software does not set up queues on the print server.)
Printer status monitoring: PhaserLink Printer Management Software
Printer status monitoring: PhaserLink Printer Management Software
AppleTalk; Macintosh 7.x
and 8.x
Printer configuration: PhaserLink Printer Management Software (MacTCP or
Open Transport required)
Printer status monitoring: PhaserLink Printer Management Software (MacTCP
or Open Transport required)
TCP/IP; UNIX
Printer configuration: PhaserLink Printer Management Software (If using
PhaserPrint for UNIX for printing, use PhaserPrint to set up print queues.)
Printer status monitoring: PhaserLink Printer Management Software
PhaserShare Networking Manual
9
1
Network Printing with Tektronix Color Printers
Support for DOS systems
For information on installing Tektronix printers in DOS environments, see the
printer’s CD-ROM. They contain PostScript utility files that can be sent to the
printer for network configuration in DOS environments. They also contain a DOS
application, NWSET, for printer configuration on NetWare networks.
For information on how to use the DOS configuration files, see the README files on
the printer’s CD-ROM. PC users will find the README file for the PostScript utility
files in the UTILS directory; the README file for NWSET is in the NETWARE
directory. (Macintosh users will find the ReadMe file for the PostScript utility files in
the Network Utilities folder).
Tektronix PhaserPrint for UNIX software
For UNIX environments, Tektronix offers PhaserPrint software. PhaserPrint for
UNIX provides fast raster screen copy printing to Tektronix color printers.
PhaserPrint for UNIX also provides a graphical user interface for push-button
control of Tektronix printer features.
PhaserPrint for UNIX is available for these workstations:
■
Sun: SunOS 4.1.4, Solaris 2.3 and 2.4
■
SGI: IRIX 5.2, 5.3, 6.2, 6.3, and 6.4
■
HP 9000 700/800: HP-UX 9.0.5 and 10.2
■
IBM RS/6000: AIX 3.2 and 4.2
■
DECstation: ULTRIX 4.0 and 4.4
■
DEC Alpha AXP: OSF/1 3.0, 3.2, and Digital UNIX 4.0
PhaserPrint for UNIX works with the workstation’s native spooling system to print
PostScript files and raster files in these formats: Sun Raster Format (SRF), xwd, SGI
RGB, HP Starbase, TIFF, PBM, GIF, PCX, and BMP.
Your printer’s CD-ROM contains a demonstration copy of PhaserPrint for UNIX and
an on-line instruction guide in the unix/unixdemo directory. You can also obtain a
demonstration copy at this Tektronix site:
ftp.tek.com/cpid/UNIX/phaserprint2.1/demo
10
PhaserShare Networking Manual
Chapter
2
PhaserShare Series B
Network Interfaces
PhaserShare Series B network cards work with the Phaser 840, 740, 780, and 360
printers. Printers that work with PhaserShare Series B network cards have a built-in
PhaserShare Series B Ethernet interface on the rear panel. Earlier printers
(Phaser 380, 350, 340, 560, 550, 540, and 600) may be equipped with earlier
PhaserShare network cards; these printers have no built-in network connections on
the rear panel. If you are not sure which network interface your printer has, see
“Recognizing PhaserShare Series B interfaces and earlier PhaserShare cards” on
page 3.
This chapter provides information on connecting PhaserShare Series B interfaces to
the network; for information on installing PhaserShare Series B network cards, see
the instruction sheet that is shipped with each card.
PhaserShare Series B Ethernet interface
Ethernet is a communication standard that supports very high speed data
transmission. Ethernet offers significant speed improvement compared to serial,
parallel, and LocalTalk connections. Speed improvement varies greatly depending
on network traffic, computer hardware, and other factors.
The PhaserShare Series B Ethernet interface conforms to the IEEE 802.3 and Ethernet
II standards. With the printer’s built-in Ethernet interface, you can connect the
printer directly to an Ethernet network using twisted pair (10BaseT) cables. With the
PhaserShare Series B Ethernet card, you can connect the printer directly to an
Ethernet network using twisted pair (10BaseT or 100BaseTx) or thin coax (10Base2)
cables. Connecting the printer using thick coax (10Base5) requires an adapter;
contact your dealer to obtain adapters, cables, and terminators.
When a PhaserShare Series B Ethernet card is installed, the built-in Ethernet
connector is disabled; use the connectors on the card.
When a PhaserShare Series B card is purchased initially with the printer, it is
installed at the factory. When a PhaserShare Series B card is purchased later as an
upgrade kit, follow the instructions that are shipped with the card.
CAUTION
To avoid damaging the network interface, turn off the printer before making any
Ethernet connections.
PhaserShare Networking Manual
11
2
PhaserShare Series B Network Interfaces
Ethernet connections and indicators
The printer’s built-in Ethernet connector
The printer’s built-in Ethernet connector has the following connections and
indicators:
1.
LINK indicator (Phaser 360 only); on indicates a working connection to a
hub, off indicates no connection to a hub.
2.
RCV indicator (green); blinks while the network interface is receiving.
3.
XMT indicator (yellow); blinks while the network interface is transmitting.
4.
Twisted pair (10BaseT) connector.
2
RCV
1
3
XMT
4
LNK
Ethernet
0180-01
PhaserShare Series B Ethernet card
The PhaserShare Series B Ethernet card has the following connections and
indicators:
1.
TX indicator (yellow); blinks while the network interface is transmitting.
2.
RX Link indicator (green); blinks while the network interface is receiving.
3.
Speed indicator (yellow); on indicates 100 Mbps, off indicates 10 Mbps.
4.
Twisted pair connection indicator; on indicates a working connection to a
hub, off indicates no connection to a hub. If the 10Base2 connector (6) is
used, this indicator is off.
5.
Twisted pair (10BaseT or 100BaseTx) connector.
6.
Thin coax (10Base2) connector.
1
PhaserShareTM
Series B
Ethernet Card
3
PhaserShare Networking Manual
6
10/100Base-TX
10Base2
100
Mbs
TX
RX
TP
LINK
2 4
12
5
9789-05
PhaserShare Series B Network Interfaces
2
Ethernet cables and termination
NOTE
To fully comply with EMI specifications, the use of shielded or screened cables may
be required. “Shielded” describes IBM-defined cables used with the DB-9
connector. “Screened” describes cables that are electrically similar to Category 4
UTP, but with an added shield or screen.
10BaseT or 100BaseTx (Twisted Pair)
100BaseTx requires Category 5 (100-Ohm UTP) cabling.
The Ethernet standard does not allow a direct 10BaseT connection between a single
computer and a single printer. Use 10Base2 (Thin Ethernet) to connect a single
computer to a single printer.
CAUTION
Do not use “silver satin” telephone extension cables for 10BaseT networks, either as
drop cords or as patch cables in the wiring closet. (Silver satin cables are flat,
usually silver or gray, with 28-gauge stranded or tinsel conductors.) Do not use
shielded twisted pair cable intended for IBM Token Ring networks or voice-grade
(level 1 or 2) unshielded twisted pair cable for wiring runs. These cables do not
meet the requirements for 10BaseT and will lead to unreliable operation.
10Base2 (Thin Ethernet)
Depending on the type of Ethernet cables you use and your network configuration,
you may need to use terminators at certain points in the installation. Refer to the
manufacturer’s documentation for your Ethernet adapters and cables for details.
10Base5 (Thick Ethernet)
Connecting the printer using thick coax (10Base5) requires an adapter; contact your
dealer to obtain adapters, cables, and terminators.
PhaserShare Networking Manual
13
2
PhaserShare Series B Network Interfaces
PhaserShare Series B Token Ring card
The PhaserShare Series B Token Ring port conforms to the IEEE 802.5 standard.
With the PhaserShare Series B Token Ring card, you can connect the printer directly
to a Token Ring network using shielded twisted pair (STP; IBM Type 1) or
unshielded twisted pair (UTP; IBM Type 3) cables. Contact your dealer to obtain
adapters and cables.
NOTE
To fully comply with EMI specifications, the use of shielded or screened cables may
be required. “Shielded” describes IBM-defined cables used with the DB-9
connector. “Screened” describes cables that are electrically similar to Category 4
UTP, but with an added shield or screen.
When a PhaserShare Series B card is purchased initially with the printer, it is
installed at the factory. When a PhaserShare Series B card is purchased later as an
upgrade kit, follow the installation instructions that are shipped with the card.
When a PhaserShare Series B Token Ring card is installed in the printer, the printer’s
built-in Ethernet connector is disabled.
CAUTION
To avoid damaging the network interface, turn off the printer before making any
Token Ring connections.
Token Ring connections and indicators
The PhaserShare Series B Token Ring card has the following connections and
indicators on the rear panel:
1.
Shielded Twisted Pair (STP; IBM Type 1) connector (DB-9).
NOTE
The STP port on the PhaserShare Token Ring card supports cable lengths up to
150 meters (492 feet) from the interface to the MAU (Medium Access Unit),
including lobe and patch cables.
2.
Unshielded Twisted Pair (UTP; IBM Type 3) connector (RJ-45).
3.
Ring speed indicator (yellow); on indicates 16 Mbps, off indicates 4 Mbps.
4.
TX indicator (yellow); blinks while the interface is transmitting.
5.
Connection indicator (green); on indicates that the card is asserting its ring
insertion control signal.
6.
RX indicator (green); blinks while the interface is receiving.
1
2
3
PhaserShareTM
Series B
Token Ring Card
STP
16
Mbs
TX
INS
RX
UTP
5
14
PhaserShare Networking Manual
4
6
9789-06
PhaserShare Series B Network Interfaces
2
Ring speed jumper
The Token Ring card is equipped with a single three-pin jumper to set the ring speed.
There are two settings: 4 Mbps and 16 Mbps.
NOTE
If you received your printer with the Token Ring card already installed, you must turn
off the printer and remove the card before you change the jumper setting.
The following illustration shows a top view of the card and the location of the
jumper.
1.
Rear panel
2.
Jumper
1
2
16 Mbps
4 Mbps
9789-03
PhaserShare Networking Manual
15
2
PhaserShare Series B Network Interfaces
Token Ring configuration
You can set the Token Ring Frame Routing from the printer’s front panel. When you
have the Frame Routing set, you may want to set other Token Ring parameters. See
“How to configure Token Ring parameters:” on page 19. See the table “Token Ring
parameters” on page 18 for a list of all settable Token Ring parameters.
Setting the Frame Routing from the Phaser 740 and 360 front panels
When the Token Ring card is installed in the printer, you can set the Frame Routing
from the printer’s front panel. The choices are Transparent (no source routing) or
Source Route (use source routing).
NOTE
If you are attempting to perform any front panel procedure and you don’t see the
expected menu choices, the front panel may be locked. For information on how to
unlock it, see “If the front panel is locked” on page 167.
1.
Press Menu; the front panel displays Help Pages.
2.
Press ----> or <---- until the front panel displays Network Settings.
3.
Access the Frame Routing menu:
a. Press Menu until the front panel displays Token Ring.
b. Press Menu; the front panel displays the first of two Frame Routing
choices.
4.
Select the desired Frame Routing: Transparent or Source Route:
a. Press ----> until the Frame Routing choice you want is displayed.
b. Press OK to enter your choice into the printer; the front panel briefly
displays Selected, then returns to the Token Ring display.
5.
Return the printer to normal operation:
a. Press Exit until the front panel displays Network Settings.
b. Press Exit again.
16
■
If you have changed any parameters that require a printer reset to
take effect, you will be prompted to reset the printer. If you press
Reset, the printer resets. If you press Resume, the front panel
displays Network Settings. Press Exit; the printer returns to
normal operation, but the changes you have made will not take
effect until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset
to take effect, the front panel displays Ready.
PhaserShare Networking Manual
PhaserShare Series B Network Interfaces
2
Setting Frame Routing from the Phaser 780 printer front panel
When the Token Ring card is installed in the printer, you can set the Frame Routing
from the printer’s front panel. The choices are Transparent (no source routing) or
Source Route (use source routing).
1.
While Ready is displayed, press Select; the Printer menu is displayed:
Printer Menu
Help Pages
2.
Press the left or right arrow buttons until the front panel displays Network
Settings.
Printer Menu
Network Settings
3.
Menu
Menu
Press Menu to enter the Network Settings menu; the front panel
displays:
Network Settings
Token Ring
Menu
4.
Press Menu again; the front panel displays the first of two Frame Routing
choices.
5.
Select the desired Frame Routing: Transparent or Source Route:
a. Press the right arrow button until the Frame Routing choice you want
is displayed.
b. Press Select to enter your choice into the printer; the front panel
briefly displays Selected, then displays the selected Frame Routing
choice again.
6.
Return the printer to normal operation:
a. Press Exit (the far right button) until the front panel displays:
Network Settings
Token Ring
Menu
b. Press Exit again.
■
If you have changed any parameters that require a printer reset to take
effect, you will be prompted to reset the printer. If you press Confirm,
the printer resets. To return to normal operation without resetting the
printer, press Exit (the far right button); Printer Menu appears on
the top line of the display. Press Exit again; the printer returns to
normal operation, but the changes you have made will not take effect
until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset,
press Exit again; the front panel displays Ready.
PhaserShare Networking Manual
17
2
PhaserShare Series B Network Interfaces
Token Ring parameters
Parameter
Description
Choices
Network Address
Token Ring Address (by default, this is a
bit-swapped version of the printer’s Printer ID,
and it is a unique address on the network). You
can supply a Locally Administered Address.
Any valid Token Ring address between
40.xx.xx.xx.xx.xx and 7F.xx.xx.xx.xx.xx.
Speed
This read-only parameter reports the ring speed
set by the jumper on the card.
4 Mbps or 16 Mbps.
Early Token
Release
The printer releases the token at the end of the
last byte transmitted (not applicable at 4 Mbps).
Enabled (default) or Disabled
Adapter Status
This read-only parameter reports the Token Ring
card status.
Adapter status:
The report is in two parts, separated by a
comma:
Adaptor Open. Card is connected to the
network.
Adapter Initializing. Card is starting up.
Adapter status, Details
Adapter Closed. Card is not connected to the
Adapter status reports the condition of the Token network.
Ring card. Details reports additional information. Adapter Fault. Card is defective.
Details:
Ring OK. Ready for network communication.
Fault. Internal error; the card is defective.
Cable Disconnected. Cable is not connected to
the card.
Ring Error. Network problem.
Removed by network management. The
network administrator has disabled the
connection.
Route Cache
Size
The number of entries in the source route table.
10 to 300.
Route Cache
Timeout
The time in seconds that an entry remains in the
source route table before being updated.
5 to 65535.
Broadcast
For broadcasting to all network nodes.
Changes the default frame type for source route
broadcasts. Broadcast is ignored if Frame
Routing is set to Transparent.
Single Route. The printer uses single-route
broadcasts for most source-route broadcasts.
All Routes. The printer uses all-routes
broadcasts for all broadcasts.
NOTE: Some protocols (for example, IP and
ARP) always use all routes, so they are not
affected by this parameter.
Unknown Route
Used when the printer is searching for a route to
a specific network node. Changes the default
frame type for source route broadcasts.
Unknown Route is ignored if Frame Routing is
set to Transparent.
NOTE: Some protocols (for example, IP and
ARP) always use all routes, so they are not
affected by this parameter.
18
PhaserShare Networking Manual
Single Route. The printer uses single-route
broadcasts for most source-route broadcasts.
All Routes. The printer uses all-routes
broadcasts for all broadcasts.
PhaserShare Series B Network Interfaces
2
How to configure Token Ring parameters:
■
On UNIX systems, you can use the script config-TokenRing, provided with
the printer’s network utilities software. See the next topic, “Using the
config-TokenRing script”.
■
On PCs, you can edit the PostScript utility file TOKNCFG.PS and send it to
the printer. See the README file in the UTILS directory on the printer’s
CD-ROM for details.
■
On a Macintosh, you can edit the PostScript utility file Configure Token Ring
and send it to the printer. See the ReadMe file in the Network Utilities folder
on the printer’s CD-ROM for details.
■
Windows users on NetWare networks can use the PhaserShare
Administrator. See “Using the PhaserShare Administrator to configure
Token Ring” on page 20.
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software. See “Using PhaserLink Printer
Management Software to configure Token Ring” on page 21.
Whichever method you use, you must reset the printer to make the changes take
effect. For more information, see Chapter 16, “Resetting the Printer”.
Using the config-TokenRing script
The UNIX shell script config-TokenRing is provided with the printer’s network
utilities software. The script creates a PostScript file containing the Token Ring
parameters. Set the Token Ring parameters by sending the PostScript file to the
printer.
Before performing this procedure, you must install the script on your host computer.
If you have not already installed the file, see “Extracting files from unix.tar” on
page 52. Your host spooling system must also be configured; see Chapter 8, “TCP/IP
Host Configuration (UNIX)”.
1.
Connect the printer to the network. ARP (Address Resolution Protocol)
requires that the printer be connected on the same physical network
segment as the host. You will be using the arp command later in this
procedure.
2.
Log in.
3.
Run the script config-TokenRing:
a. Change (cd) to the bin subdirectory in the directory where you placed
your printer’s network utilities.
b. Type the name of the script, redirecting the output to a file. Type:
config-TokenRing > filename
4.
When prompted by the script, enter the Token Ring parameters.
5.
When the script is finished, log in as root.
PhaserShare Networking Manual
19
2
PhaserShare Series B Network Interfaces
6.
Make an entry into the host’s ARP (Address Resolution Protocol) table
defining the printer’s Printer Name/Token Ring address pair. In general,
this requires a command corresponding to one of the following syntax
examples:
-s printer-name Token-Ring-address (for BSD systems)
or
arp -s ether printer-nam e Token-Ring-address (for System V)
arp
See the documentation for your host system for specifics of this command.
7.
Turn on the printer.
8.
Use the host spooling system (for example, lpr or lp) to send the file you
created in Step 3b to the printer; this stores the Token Ring information in
the printer’s internal memory, where it is retained over a reset or power
cycle.
9.
You must reset the printer before the changes take effect. For more
information, see Chapter 16, “Resetting the Printer”.
Using the PhaserShare Administrator to configure Token Ring
1.
In the PhaserShare Administrator Main window, select the desired printer
from the Printer List.
2.
Click Configure Printer; this displays the Configure Printer dialog box.
3.
In the Configure Printer dialog box, click the Token Ring tab.
4.
In the Token Ring tab, set the Token Ring parameters as desired.
5.
Click OK.
6.
You are prompted to reset the printer. You must reset the printer before the
changes take effect. For more information, see Chapter 16, “Resetting the
Printer”.
For more information on the PhaserShare Administrator, see Chapter 5,
“PhaserShare Administrator Software for NetWare Networks”.
20
PhaserShare Networking Manual
2
PhaserShare Series B Network Interfaces
Using PhaserLink Printer Management Software to configure Token Ring
For information on connecting to your printer via PhaserLink Printer Management
Software, see “Accessing printer information from a browser” on page 124. For
general information on PhaserLink Printer Management Software, see Chapter 12,
“PhaserLink Printer Management Software”.
1.
From the printer’s home page, click Configuration; this displays the View
and Configure Settings page.
2.
From the View and Configure Settings page, click View and Configure
Interface Settings; this displays the View and Configure Interface
Settings page.
3.
From the View and Configure Interface Settings page, click View and
Configure PhaserShare Settings (Token Ring card); this displays the View
and Configure PhaserShare Settings page for Token Ring.
4.
Enter your settings into the fields for Token Ring Address, Speed, and
Bridging. If you make an error, click Restore Initial Form Values and start
again.
5.
When you are finished entering the settings, enter the Validation Password
and click Do/Apply. If you are not sure of the password, contact your
system administrator.
6.
You must reset the printer before the changes take effect. For more
information, see Chapter 16, “Resetting the Printer”.
PhaserShare Networking Manual
21
2
PhaserShare Series B Network Interfaces
PhaserShare Series B LocalTalk card
With the PhaserShare Series B LocalTalk card, you can connect the printer to a
LocalTalk network. Both the LocalTalk connection on the card and the Ethernet
connector on the printer’s rear panel are simultaneously active.
When a PhaserShare Series B card is purchased initially with the printer, it is
installed at the factory. When a PhaserShare Series B card is purchased later as an
upgrade kit, follow the installation instructions that are shipped with the card.
LocalTalk connection
NOTE
LocalTalk is sometimes referred to as AppleTalk. LocalTalk refers to the physical
connection; AppleTalk is the protocol.
You can make LocalTalk connections between the printer and a single computer or a
LocalTalk network. If your LocalTalk installation is complex, or if you need
assistance, contact your network system administrator.
CAUTION
Connect your printer to a LocalTalk network before you turn on the printer.
The PhaserShare Series B LocalTalk card has the following connections and
indicators on the rear panel:
1.
TX indicator (yellow); blinks while the interface is transmitting.
2.
RX indicator (green); blinks while the interface is receiving.
3.
LocalTalk connector; 8-pin, circular DIN.
NOTE
Both indicators flashing together indicates a fatal software error. Turn the printer off,
then on again; if the problem persists, replace the card.
1
PhaserShareTM
Series B
LocalTalk Card
3
TX
LocalTalk®
RX
2
22
PhaserShare Networking Manual
9789-07
2
PhaserShare Series B Network Interfaces
LocalTalk connectors and cables
LocalTalk connectors and cables are available through your local reseller. This
illustration shows two commonly used types of LocalTalk connectors:
1.
Self-terminating connector
2.
Connector that requires an external terminator, depending on your
network configuration
1
2
0180-02
NOTE
Depending on the type of LocalTalk cables you use and your network configuration,
you might need to use terminators at certain points in the installation. Refer to the
documentation for your LocalTalk connectors and cables for details.
Connecting to a single computer
You can use LocalTalk connectors and cables to connect the printer directly to your
computer, without connecting it to any other network. To avoid damaging the
network interface, turn off the printer before making any LocalTalk connections.
1.
Connect the short cable of a LocalTalk connector to the PhaserShare
LocalTalk port.
2.
Connect the short cable of another LocalTalk connector to your computer’s
LocalTalk port.
3.
Connect a LocalTalk cable from the LocalTalk connector that you have just
attached to your computer to the printer’s LocalTalk connector.
TX
LocalTalk®
RX
PhaserShareTM Series B LocalTalk Card
1
2
3
9789-08
Depending on the type of LocalTalk connectors you use and your network
configuration, you might need to use external terminators. Refer to the
documentation for your LocalTalk connectors and cables for details.
PhaserShare Networking Manual
23
2
24
PhaserShare Series B Network Interfaces
PhaserShare Networking Manual
Chapter
3
EtherTalk, LocalTalk, and
TokenTalk Configuration
Before you begin
Before you begin the configuration, complete the following steps:
■
Your printer should be set up, connected to the network, and turned on.
See your printer’s user documentation for information about setting up
and turning on the printer. For information about connecting the printer to
the network, see Chapter 2, “PhaserShare Series B Network Interfaces”.
■
Install the Tektronix driver for your printer on every Macintosh and PC
that will send print jobs to the printer. For details on driver installation, see
your printer’s user documentation.
Configuration overview
NOTE
The printer’s AppleTalk connection works with Macintosh system software, 7.0, 7.1,
7.5, 7.6, 8.0, 8.1, and 8.2.
The configuration procedure for LocalTalk, EtherTalk, and TokenTalk consists of two
simple steps:
1.
Print the Configuration Page. It reports the printer’s default name, which
you need for EtherTalk and TokenTalk configurations. For information on
printing a Configuration Page, see “The printer’s Configuration Page” on
page 6.
2.
Verify that the printer is in the Chooser. See “Finding the printer’s name in
the Chooser” on page 26.
■
If the printer is not in the Chooser, see “Troubleshooting” on page 30.
■
If the printer is in the Chooser, you may want to change the printer’s
name or zone. See “Changing the printer’s name (optional)” on
page 27 and “Changing the printer’s EtherTalk/TokenTalk zone
(optional)” on page 29.
NOTE
The default language for the LocalTalk, EtherTalk, and TokenTalk ports is
PostScript. Refer to your printer’s user documentation for information about
changing the printer’s default language.
PhaserShare Networking Manual
25
3
EtherTalk, LocalTalk, and TokenTalk Configuration
Finding the printer’s name in the Chooser
1.
From the Apple menu, select Chooser.
2.
In the upper-left corner of the Chooser, find the driver icon. (If the driver
icon does not appear in the Chooser, install the printer driver.) Click the
driver icon.
3.
If a list of zones appears in the lower-left portion of the Chooser, select the
proper zone.
NOTE
The printer’s default zone is listed on the Configuration Page in the EtherTalk
or TokenTalk field. For more information on the Configuration Page, see “The
printer’s Configuration Page” on page 6.
4.
A list of printers appears in the right portion of the Chooser; find your
printer’s name in the list. The printer’s default name is listed on the
Configuration Page (see “The printer’s Configuration Page” on page 6). If
the name does not appear, check the cable connection between your printer
and the network.
NOTE
It is possible for the Printer Name field on the Configuration Page to be blank.
When the printer is powered up, it uses a default name and then checks to see
that no other printer on the network has the same name. If enough printers
with the same default name are present it can take several minutes for the
printer to establish a unique name. If the name field is blank, wait a short time
and reprint the Configuration Page.
26
PhaserShare Networking Manual
EtherTalk, LocalTalk, and TokenTalk Configuration
3
Changing the printer’s name (optional)
There are three ways to change the printer’s name:
■
Use the Apple Printer Utility; see “Changing the printer’s name: Apple
Printer Utility” on page 28.
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software; see “Changing the printer’s
name: PhaserLink Printer Management Software” on page 28.
■
With a PC running Windows on a NetWare network, you can use the
PhaserShare Administrator; see “Changing the printer’s
EtherTalk/TokenTalk zone (optional)” on page 29.
The name selected here prints on the Startup Page and Configuration Page; the name
also appears in the Chooser on a Macintosh. The name can be up to 31 characters
long. It may contain any printable characters; however, the characters @ : = * are
deleted from the name used on AppleTalk. A change is persistent across printer
power cycles.
Notes regarding printer names
■
If you have more than one printer in the same zone and you choose a name
for one printer that is already assigned to another, the second printer
registers itself on the network with the number 1 appended to the name.
For example, if you attempt to assign a printer the name TekPhaser and
another printer in the zone already has the same name, the printer you are
naming appears on the network as TekPhaser-1.
■
The added number is recalculated each time the printer is turned on. If you
have more than one printer with the same name on the network, the
printers’ names on the network depend on the order in which the printers
are turned on. To avoid this confusion, it is recommended that you assign
each printer on the network a unique name.
■
The added number appears in the Chooser, on the printer’s front panel,
and on the Startup Page. On the Configuration Page, the name, without the
characters @ : = *, and with the added number, appears in the EtherTalk,
LocalTalk, and TokenTalk areas. The Printer Name under General
Information is the name as it was set, not as it appears in the Chooser.
PhaserShare Networking Manual
27
3
EtherTalk, LocalTalk, and TokenTalk Configuration
Changing the printer’s name: Apple Printer Utility
1.
Locate the Apple Printer Utility, included with your printer’s network
utilities software.
2.
Double-click the Apple Printer Utility icon; the Printer Selector
window is displayed.
3.
Select the zone (if applicable) and the printer. Click Open Printer; a
dialog box is displayed containing Printer Information and Printer
Preferences.
4.
Click the triangle to the left of Printer Preferences. Click the triangle to
the left of Name; this displays a dialog box containing a field for the
printer’s name. Enter the new name in the field.
5.
Click Send.
6.
To reselect the printer with its new name, open the Chooser.
Changing the printer’s name: PhaserLink Printer Management Software
1.
From the printer’s home page, click Configuration; this displays the
View and Configure Settings page.
2.
On the View and Configure Settings page, click View and Configure
Interface Settings.
3.
On the View and Configure Interface Settings page, click View and
Configure EtherTalk Settings, View and Configure LocalTalk
Settings, or View and Configure TokenTalk Settings.
4.
In the Printer Name field, enter the desired printer name.
For more information on PhaserLink Printer Management Software, see Chapter
12, “PhaserLink Printer Management Software”.
28
PhaserShare Networking Manual
EtherTalk, LocalTalk, and TokenTalk Configuration
3
Changing the printer’s EtherTalk/TokenTalk zone (optional)
There are two ways to change the printer’s zone:
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software; see “Changing the printer’s
zone: PhaserLink Printer Management Software” on page 29.
■
You can also change the printer’s zone using PostScript utility files; see the
README files on the printer’s CD-ROM. The Macintosh README file is
in the Network Utilities folder; the PC README file is in the UTILS
directory.
Changing the printer’s zone: PhaserLink Printer Management Software
1.
From the printer’s home page, click Configuration; this displays the View
and Configure Settings page.
2.
On the View and Configure Settings page, click View and Configure
Interface Settings page.
3.
On the View and Configure Interface Settings page, click: View and
Configure EtherTalk Settings, or View and Configure TokenTalk
Settings.
4.
In the Zone field, enter the desired zone.
For more information on PhaserLink Printer Management Software, see Chapter 12,
“PhaserLink Printer Management Software”.
PhaserShare Networking Manual
29
3
EtherTalk, LocalTalk, and TokenTalk Configuration
Troubleshooting
If the printer is not in the Chooser, use the following troubleshooting procedure.
1.
Check that the Configuration Page shows a printer name, a node number,
and a zone.
■
If there is no node number, verify that the printer is properly cabled to
the network. Test the cable segment by plugging in a new cable
segment or using the cable segment of a printer that is in the Chooser.
■
If your network uses zones, and there is no zone name on the
Configuration Page, or if the Configuration Page shows the wrong
zone, see “Changing the printer’s EtherTalk/TokenTalk zone
(optional)” on page 29.
NOTE
The printer cannot create a zone; it must already exist.
2.
30
If the Configuration Page shows the correct printer name, node number,
and zone, and the printer is still not visible in the Chooser, check the
following items:
■
If there is a Novell NetWare server on the network, verify that the
NetWare server has been configured for Phase 2 routing and
addressing.
■
If there is a Windows NT server on the network, verify that the printer
has not been captured by a Windows NT machine.
■
If the printer continually reboots when connected to the network, it is
possible that a router is broadcasting a zone of *, which is an invalid
zone.
■
If using QuickDraw GX, the GX drivers must be installed. If you don't
use QuickDraw GX, disable the QuickDraw GX, QuickDraw Helper,
and ColorSync extensions.
PhaserShare Networking Manual
Chapter
4
Novell NetWare
Configuration
The printer’s NetWare interface
The printer’s NetWare interface supports the Print Server (PSERVER) operating
mode. Under the NetWare networking model, print jobs are stored in queues
(directories) on a file server. A print server takes print jobs from the queues and
sends them to printers. In your Tektronix printer, the print server resides within the
internal interface of the printer, so the print server and the printer are one. The
printer logs in to a file server using a login connection to service specified queues.
Bindery mode and NDS (NetWare Directory Services) supported
The printer’s NetWare interface supports Bindery and NDS connection modes
separately or simultaneously.
Supported NetWare versions
The printer’s NetWare interface has been tested with NetWare versions 3.12, 4.1, and
4.11. It should work with any NetWare server that uses NetWare’s QMS (Queue
Management System) to manage and service print queues. These servers include
80286-, 80386-, and 80486-based servers running other versions of NetWare (for
example, versions 2.15, 2.2, 3.0, 3.11, 4.0), DOS and OS/2-based systems, VMS
servers, and servers running UnixWare. The PhaserShare NetWare interface is not
compatible with systems running NetWare Lite.
Supported NetWare protocols
The printer’s NetWare interface supports the following NetWare protocols:
■
NCP (NetWare Core Protocol)
■
IPX (Internet Packet Exchange)
■
SPX (Sequential Packet Exchange)
■
SAP (Service Advertising Protocol)
■
RIP (Router Information Protocol)
■
NEST (Novell Embedded Systems Technology)
■
SNMP (Simple Network Management Protocol)
PhaserShare Networking Manual
31
4
Novell NetWare Configuration
Other features
The printer’s NetWare interface supports up to 32 queues and eight file servers in
any combination when in bindery mode. No additional VAPs (Value Added
Procedures), NLMs (Network Loadable Modules), or TSRs (Terminate Stay Resident
programs) are required to install your Tektronix printer on the network.
NOTE
The printer’s NetWare interface supports packet signature and IPX checksum
automatically, that is, the print server automatically signs packets and/or calculates
checksums upon request from the file server.
Passwords
If a password is used in Bindery mode, it must be set on the printer with the
PhaserShare Administrator (or PhaserLink Printer Management Software) and on
the file server with PCONSOLE.
If a password is used in NDS mode, it must be set on the printer with the
PhaserShare Administrator (or PhaserLink Printer Management Software) and on
the file server with the NWAdmin utility or PCONSOLE.
Notify lists
Use the PhaserShare Administrator to set up notify lists on NetWare 3.x servers.
On NetWare 4.1, use the NWAdmin utility to set up the notify list for a printer.
Before beginning the configuration procedure
Before you begin the NetWare configuration, complete the following steps:
32
■
Set up the printer and connect it to the network. See your printer’s user
documentation for information about setting up and turning on the printer.
For information about connecting the printer to the network, see Chapter 2,
“PhaserShare Series B Network Interfaces”.
■
Install the Tektronix driver for your printer should be installed on every
computer that will be sending print jobs to the printer. For details on
driver installation, see the printer’s user documentation.
■
To speed the setup process and avoid conflicts, familiarize yourself with
the components of your network. You should know which version(s) of
NetWare are installed, which versions of client software are used, and the
network topology (frame types, routers, hubs, and cabling).
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Novell NetWare Configuration
4
Configuration software for NetWare
Windows software
■
PhaserShare Administrator (Tektronix). Use this application to configure
the printer and the network when using NetWare 3.x and 4.x.
■
NWAdmin (Novell). Use this utility to manage existing queues on
networks running NetWare 4.x in NDS mode.
DOS software
■
NWSET (Tektronix). Use this application to configure the printer with
NetWare 3.x and 4.x. For more information on NWSET, see the README
file in the NETWARE directory of the printer’s or CD-ROM.
■
NWCONFIG.PS (Tektronix utility file). In DOS environments and other
non-Windows environments, you can use this to configure the printer for
NetWare 4.x networks. The PostScript code contained in the file
NWCONFIG.PS is also available in a Macintosh file called Configure
NetWare. For more information on NWCONFIG.PS, see the README file in
the UTILS directory of the printer’s or CD-ROM. For more information on
Configure NetWare, see the ReadMe file in the Network Utilities directory of
the printer’s or CD-ROM.
■
PCONSOLE (Novell). Use this utility to manage existing queues with
NetWare 3.x and 4.x (both Bindery and NDS modes).
NetWare configuration for Windows environments
This is a quick configuration procedure using the Tektronix PhaserShare
Administrator. For information on installing the PhaserShare Administrator, see
Chapter 5, “PhaserShare Administrator Software for NetWare Networks”. For
detailed information on the PhaserShare Administrator, functions, see the
PhaserShare Administrator on-line help.
Printing the Configuration Page
Your printer’s Configuration Page reports information that you need for NetWare
configuration. For information on printing a Configuration Page, see “The printer’s
Configuration Page” on page 6.
NOTE
On the printer’s Configuration Page, all zeros in one or more of the IPX Networks
fields indicates that the printer does not recognize the network connection; this
probably indicates a faulty cable connection, an incorrect frame type, or Reply to
Get Nearest Server has not been set to on. It must be set to on for at least one file
server or router on the same segment as the printer.
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Novell NetWare Configuration
Using the PhaserShare Administrator Quick Configuration Wizard
Log on to the file server
NetWare 3.x. Log on to the default NetWare file server as SUPERVISOR or
SUPERVISOR equivalent. Many of the operations performed using the PhaserShare
Administrator require SUPERVISOR privileges (for example, creating queues).
NetWare 4.x. In Bindery mode, log on to the default NetWare file server as
SUPERVISOR, SUPERVISOR equivalent, or ADMIN /B. Many of the operations
performed using the PhaserShare Administrator require SUPERVISOR privileges
(for example, creating queues).
NetWare 4.x, NDS (NetWare Directory Services) mode. Log on to the default
NetWare file server as ADMIN or ADMIN equivalent. Many of the operations
performed using the PhaserShare Administrator require ADMIN privileges (for
example, creating queues).
NOTE
While not required, it is recommended that you log in only to the file servers to be
configured with this printer.
Start the PhaserShare Administrator
To start the PhaserShare Administrator, double-click the PhaserShare Administrator
icon. Refer to your Windows documentation for complete information on how to
start applications. For information on installing the PhaserShare Administrator, see
“Installation” on page 44.
When you start the PhaserShare Administrator, the Main window is displayed.
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4
Select a print server
In the Main window Printer List, click the print server name/printer name.
NOTE
If the printer does not show up in the list of available printers, there could be a
network hardware problem, an incorrect frame type, or incorrect search options
settings (see “Printer does not appear in the Main window printer list” on page 36).
Launch the Quick Configuration Wizard
Click Quick Configuration to launch the Quick Configuration Wizard.
Configure the printer and set up queues
1.
If desired, change the Print Server Name or Printer Name.
2.
Select connection mode(s) by checking the box(es) for Bindery Services,
NDS Services, or both (the Phaser 740, 780, and 360 printers support both).
3.
Click Next. The dialogs that follow allow you to configure Bindery
connections, NDS connections, or both. Supply the following information
for these connections:
Information needed for Bindery connections
Select either the configuration file server or the preferred file server from
the drop-down list; click Next.
If the file server you want is not on the list, proceed with these steps:
a. Click File Servers to display the File Servers Browse dialog box.
b. Select the server you want. Click OK. You are returned to the File
Server Selection dialog box.
c. Select either the configuration file server or the preferred file server
from the drop-down list. Click Next.
Create and select a new queue, or select an existing queue; click Finish.
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Novell NetWare Configuration
Information needed for NDS connections
■
Specify the current Directory Services Tree; (the tree where the print
server will reside).
■
Specify the current Directory Services Context. (the location in the
directory services tree where the print server will reside).
■
Create and select a new queue, or select an existing queue; click Finish.
Verify information and finish the configuration
After you have entered the configuration information, the Quick Configuration
Wizard displays the Configured Printer Information dialog box, which reports the
information you have entered.
1.
Verify that the information is correct.
■
If the information is correct, click Apply Changes.
■
If the information is not correct, click Back to return to previous dialog
boxes and correct the information. Click Next to return to the
Configured Printer Information dialog box. Click Apply Changes.
■
To exit the wizard and return to the Main window without making any
changes, click Cancel.
2.
After you click Apply Changes, the printer resets; the changes take effect
when the reset is complete.
3.
After the reset, you are prompted to print a test page. It is recommended
that you print a test page to verify a successful installation.
Troubleshooting Windows configurations
Printer does not appear in the Main window printer list
1.
Make sure that the printer is turned on and properly connected to the
network. Try a different network drop or port.
2.
Make sure that NetWare is enabled on the printer. This is reported on the
printer’s Configuration Page in the NetWare field. For information on
enabling and disabling protocols, see Chapter 15, “Disabling Protocols”.
If you are using bindery emulation, make sure that NDS is disabled. From
the PhaserShare Administrator Print Server tab, uncheck the Directory
Services checkbox.
3.
36
If your network uses a router, configure the router to not suppress NetWare
SAP (Service Advertising Protocol) packets or packets of the frame type the
printer is using.
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4
Testing from the PhaserShare Administrator
The following steps provide a simple test of the Administrator:
1.
Click Search Options.
2.
In the Search Options dialog box, click the following radio buttons:
a. Sort by: Print Server Name
b. Select by: All Tektronix Printers
3.
Click OK.
Look at the list of printers. If the Printer Name is listed as <Information Not
Available>, the Administrator is unable to communicate with the printer using
SNMP over IPX; this indicates that either the printer selected is an unsupported
printer or the network configuration is incorrect. If the printer is not listed, check the
printer’s Configuration Page for network errors.
NOTE
The PhaserShare Administrator displays an SNMP error when the client computer
running the PhaserShare Administrator is not attached to a file server with the same
frame type as the printer is using. The same error is displayed if a version of the
PhaserShare Administrator below 3.6 is used to configure a Phaser 740, 780, or
Phaser 360 printer. The Printer Not Responding dialog box is displayed with the
message: This printer is not responding to SNMP queries. Please check the
printer and try again. Click OK and correct the problem.
Testing the file server-to-printer connection
1.
First use the CAPTURE command to redirect an LPT port output to a
network queue. For example:
CAPTURE
NB
NFF
NT
Q=PHASER
L=1
where:
NB specifies NO BANNER
NFF specifies NO FORM FEED
NT specifies NO TABS
Q=PHASER specifies PHASER as the queue name
L=1 specifies port LPT1
2.
Use any text editor to create a two-line ASCII file with the following
contents:
%!
showpage
3.
Use the COPY command to send the file to the printer. For example, if the
file is called SHOWPAGE, and the printer is assigned to LPT1, type:
COPY
SHOWPAGE
LPT1:
If the file server-to-printer connection is functional, the printer ejects a
blank page.
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Cannot submit job to a queue
Use the NWAdmin to verify that the user is a queue user.
1.
Log in as ADMIN and launch the NWAdmin utility. Browse the directory
services tree to the location of the print queue object for this printer.
Double-click the print queue object to view its properties.
2.
The identification view is displayed by default. If it is not displayed, select
it. Make sure that all of the Operator Flags at the bottom left corner of the
window are checked.
3.
Click Users; this view displays a list of queue users and queue user groups.
Verify that the list of users, groups, and group memberships are correct.
For more details, consult the NetWare Administrator documentation.
4.
Click Assignment; this view displays the print servers and printers
assigned to service this print queue. Assign the appropriate objects to this
print queue.
NOTE
For the print server to attach and service the print queue, the print server object
name in the tree must match the print server name in the printer.
Job appears in queue, but printer does not service it
1.
Verify that the printer has been set up to service the queue.
a. Log in as ADMIN and launch the NWAdmin utility. Browse the
directory services tree to the location of the print queue object for this
printer. Double-click the print queue object to view its properties.
b. Click Assignment; this view displays the print servers and printers
assigned to service this print queue.
c. The Authorized print servers window and the Printers servicing print
queues window should list the names of the objects linked to this print
queue. If a print server object is not linked to this print queue, create or
modify a print server object and assign it to this print queue. If a
printer object is not linked to this print queue, create or modify a
printer object and assign it to this print queue. See the NetWare user
documentation for more details.
2.
Check that the printer was able to log in to the file server:
a. At the file server’s console, type:
load monitor
b. From the Available Options menu, select Connection Information.
If the printer has logged in, its print server name is displayed in the list. If
the print server name is not on the list, continue with Steps 3 through 5.
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3.
Verify that there was an available connection slot for the printer. Since the
printer consumes a login connection, the file server may need an available
connection for the printer to log in.
4.
Verify that the password the printer saved (if one was set) is the same as the
one on the file server. Mismatched passwords can result if PCONSOLE,
rather than the PhaserShare Administrator, is used to set the password.
Use the PhaserShare Administrator to enter a new password to ensure that
they are the same. In the Print Server tab, click Set Password; this displays
the Set Password dialog box. Enter the password in both fields and
click OK.
5.
Verify that the printer’s print server name matches the one in the NDS tree.
The Configuration Page reports the printer’s print server name. For
information on printing a Configuration Page, see “The printer’s
Configuration Page” on page 6.
6.
Verify that the frame type the printer is using is supported by the file
server. See “Printer does not appear in the Main window printer list” on
page 36.
7.
Verify that at least one file server or router on the same segment as the
printer has Reply to Get Nearest Server set to on.
4
Job is serviced, but does not print
■
Check the PhaserShare Administrator Printer Info dialog box for reported
error conditions.
■
Download the PostScript Error Handler to the printer. For information on
using the Tektronix PostScript Error Handler, see your printer’s user
documentation.
■
Use the correct Tektronix driver for your networked printer.
■
Verify that the Print Server protocol is enabled; use the printer’s front panel
or check the Administrator’s Print Server tab.
■
Banners, form feeds, and tabs may interfere with the print job.
Try disabling these from the driver/network setup.
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Novell NetWare Configuration
Setting IPX frame types from the front panel
Setting IPX frame types: Phaser 840
1.
When the front panel displays READY TO PRINT, press the down-arrow
button until Menu is highlighted. Press Select.
2.
Press the down-arrow button until Printer Configuration is
highlighted. Press Select.
3.
Press the down-arrow button until Network Settings is highlighted.
Press Select.
4.
Press the down-arrow button until NetWare is highlighted. Press Select.
5.
Press the down-arrow button until IPX Frame Type is highlighted. Press
Select.
6.
Press the down-arrow button until the desired frame type is highlighted.
Press Select until On is displayed. If desired, you can set more than one
frame type.
7.
To return the printer to normal operation, press the down-arrow button
until Exit is highlighted. Press Select.
Setting IPX frame types: Phaser 740 and Phaser 360 printer
NOTE
If you are attempting to perform any front panel procedure and you don’t see the
expected menu choices, the front panel may be locked. For information on how to
unlock it, see “If the front panel is locked” on page 167.
1.
Enter the Network Settings menu:
a. Press Menu; the front panel displays Help Pages.
b. Press ----> or <---- until the front panel displays Network
Settings.
c. Press Menu; the front panel displays TCP/IP.
2.
Access the menu of frame types:
a. Press ----> until the front panel displays NetWare.
b. Press Menu; the front panel displays Enable Interface.
c. Press ---->; the front panel displays IPX Frame Type.
d. Press Menu; the front panel displays the first in a menu of frame types.
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3.
4
Enable or disable the frame type:
a. Press ----> until the frame type you want is displayed.
b. Press Menu to display the current status of the frame type:
Enabled or Disabled.
c. Press ----> until the frame type is either Enabled or Disabled,
as desired.
d. Press OK to enter your choice into the printer. The front panel
briefly displays Selected, then returns to the display of the frame
type name.
4.
You can set more than one frame type; to set other frame types, repeat
Step 3.
5.
Return the printer to normal operation:
a. Press Exit (the far left button) until the front panel displays Network
Settings.
b. Press Exit again.
■
If you have changed any parameters that require a printer reset
to take effect, you are prompted to reset the printer. If you press
Reset, the printer resets. If you press Resume, the front panel
displays Network Settings. Press Exit (the far left button);
the printer returns to normal operation, but the changes you
have made do take effect until the next time the printer is reset.
■
If you have not changed any parameters that require a printer
reset to take effect, the front panel displays Ready.
Setting IPX frame types: Phaser 780 printer
1.
Enter the Network Settings menu:
a. While Ready is displayed, press Select; the Printer menu is
displayed:
Printer Menu
Help Pages
Menu
b. Press the left or right arrow buttons until the front panel displays
Network Settings.
Printer Menu
Network Settings
Menu
c. Press Menu to enter the Network Settings menu; Network
Settings appears on the top line of the display.
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Novell NetWare Configuration
2.
Access the menu of frame types:
a. Press the right arrow button until the front panel displays NetWare.
b. Press Menu; the front panel displays Interface.
c. Press the right arrow button until the front panel displays IPX Frame
Type.
d. Press Menu; the front panel displays the first in a menu of frame types.
3.
Enable or disable the frame type:
a. Press the right arrow button until the frame type you want is
displayed.
b. Press Menu to display the current status of the frame type: On or Off.
c. Press the right arrow button until the frame type is either On or Off, as
desired.
d. Press Select to enter your choice into the printer. The front panel
briefly displays Selected, then returns to the display of the frame
type name.
e. Press Exit (the far right button) to return to the menu of frame types.
4.
You can set more than one frame type; to set other frame types, repeat
Step 3.
5.
Return the printer to normal operation:
a. Press Exit (the far right button) until Network Settings appears on
the top line of the display.
b. Press Exit again.
42
■
If you have changed any parameters that require a printer reset to take
effect, you will be prompted to reset the printer. If you press Confirm,
the printer resets. To return to normal operation without resetting the
printer, press Exit (the far right button); Printer Menu appears on
the top line of the display. Press Exit again; the printer returns to
normal operation, but the changes you have made will not take effect
until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset,
press Exit again; the front panel displays Ready.
PhaserShare Networking Manual
Chapter
5
PhaserShare
Administrator Software
for NetWare Networks
PhaserShare Administrator software makes your Tektronix color printer easier to use
in a NetWare environment. It provides network administrators with printer
management capabilities, job accounting information, and configuration
information.
This chapter provides instructions for installing the PhaserShare Administrator. This
chapter also provides basic information on how to use the PhaserShare
Administrator. Chapter 4, “Novell NetWare Configuration”, provides quick
configuration instructions. More detailed information on using the PhaserShare
Administrator is available through the PhaserShare Administrator’s on-line help.
Introduction to the PhaserShare Administrator
The PhaserShare Administrator is a powerful tool for network and system
administrators designed to simplify administration and make Tektronix printers
easy to share. The PhaserShare Administrator’s key features are listed here:
■
Printer configuration reporting. You can control printer settings and
network settings. You can remotely set the print server name, IPX frame
types, and many more NetWare parameters, bringing printer control to
your desktop.
■
Printer management. The PhaserShare Administrator is a valuable printer
management tool for network administrators. With real time printer
messages and access to a remote printer control panel, administrators can
resolve many printing problems without leaving their desks. By using the
Notify List to send printer alerts, the network administrator is the first to
know if a printing problem exists.
■
Network configuration. The PhaserShare Administrator supports automatic
driver distribution and queue management. Once you install a Tektronix
printer driver on a network server, the driver is automatically available to
all network users.
■
Job accounting. Job accounting allows you to track printer usage by
individual user and job on NetWare networks.
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NetWare configuration with the PhaserShare Administrator
The PhaserShare Administrator allows you to configure and administer your
Tektronix printer and the queues it services, while providing functionality not
available with PCONSOLE. The PhaserShare Administrator allows you to control
parameters that can be set from PCONSOLE. It also allows you to control the
following printer-specific parameters not supported by PCONSOLE:
■
Printer connection type
■
Frame type
■
Queue scan interval
■
Configuration file server
■
Error notification
■
Resetting the printer (Phaser 740 and 360 printers)
■
Print server name
■
Printer login password
■
Banner printing on a per-queue basis
The PhaserShare Administrator is compatible with NetWare 3.x and 4.x.
Installation
System requirements
■
A Tektronix color printer equipped with an Ethernet card or a Token Ring
card.
■
Microsoft Windows 3.1, 3.11 (or later), Windows for Workgroups 3.11,
Windows NT 4.0, or Windows 95 installed on workstations with standard
memory. The workstation must be at least an 80286 PC.
■
Novell NetWare 2.x, 3.x, and 4.x networks with shells 3.26 or above and
IPX version 3.10 or above.
NOTE
To determine your network IPX version, use the NetWare NVER command.
The IPX version is not shown when using the IPXODI ? command.
■
Supervisor or equivalent permission on all NetWare 3.x file servers to be
configured.
and/or
■
44
Administrator or equivalent permission on all NetWare 4.x networks to be
configured.
PhaserShare Networking Manual
PhaserShare Administrator Software for NetWare Networks
5
Installation methods
The installer supports the following installation methods:
■
Standard install. This is the recommended installation method; it copies
the necessary files to your workstation’s hard disk. All program features
are installed automatically using standard settings.
■
Network install. This method allows you to specify a drive and directory
on a NetWare file server in which to place the files needed for the
installation. You can then install the software from that directory to
designated workstations using the standard install.
NOTE
The drive you specify should be a NetWare shared drive. You must have write
access to the directory you specify.
Installation procedure
Installation for Phaser 840, 740, and 780 printers
1.
Put the printer’s software CD-ROM into the CD-ROM drive.
■
If the Windows autorun feature is enabled, the CD-ROM launches
automatically.
■
If the Windows autorun feature is disabled, double-click My
Computer, then double click the CD icon to launch the CD-ROM.
2.
View the brief introductory information, then click Install Drivers to
launch the installer.
3.
When you are prompted to select Easy Install or Custom Install, select
Custom Install.
4.
During custom installation, a dialog box is displayed enabling you to
install the PhaserShare Administrator. Follow the on-screen prompts to
complete the installation.
Installation for Phaser 360 printers
1.
Locate and run the file SETUP.EXE on the printer’s CD-ROM or on printer
software diskette 1.
2.
When you are prompted to select Easy Install or Custom Install, select
Custom Install.
3.
During the custom installation, a dialog box is displayed enabling you to
install the PhaserShare Administrator. Follow the on-screen prompts to
complete the installation.
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Using the PhaserShare Administrator
Launching the PhaserShare Administrator
1.
Log in to a file server as SUPERVISOR or ADMIN.
2.
Start Windows.
3.
The installer places (by default) the PhaserShare Administrator icon in a
folder/group called PhaserTools. To start the PhaserShare Administrator,
double-click the PhaserShare Administrator icon, or start the application
using one of the standard Windows methods. Refer to your Windows
documentation for complete information on how to start applications.
The PhaserShare Administrator displays its Main window.
Click here
to select
a printer.
Click this
button to
control the
contents of
the printer list.
Click one of these buttons to
perform the type of work you
need to do.
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4.
5.
5
In the Printer List, locate the desired printer.
■
The Printer List displays only Tektronix printers from the NetWare file
servers that were attached when you launched the PhaserShare
Administrator.
■
If the list is long, you may need to use the scroll bar to scroll through
the list and find the printer you want.
■
The list is constructed according to the search options that are currently
active. You can control the list to display only certain types of printers
based on search options that you specify. To display the Search
Options dialog box, click Search Options. For more information on
controlling the list with search options, see “Specifying search options:
the Search Options dialog box” on page 48.
When you see the printer that you want in the list, click it to select it.
NOTE
The list is updated each time you click OK in the Search Options dialog box.
6.
Click the button you need to perform the type of work you need to do:
■
For a quick, first-time installation, click Quick Configuration. See
Chapter 4, “Novell NetWare Configuration” for more information.
■
To display job accounting information or configure settings for the
selected printer, click Configure Printer.
■
To configure NetWare file servers, queues, and the notify list for the
selected printer, click Configure Network:
■
7.
■
With NetWare 3.x servers. The Configure Network button displays
the Configure Network dialog box, which is used to manage
queues, the notify list, and file server connections for the selected
printer.
■
With NetWare 4.x servers. The Configure Network button opens
the NWAdmin utility, if it is installed; if NWAdmin is not installed,
this button is grayed-out.
To read detailed configuration information about the selected printer,
click Printer Info.
To quit the PhaserShare Administrator, click Exit in the Main window.
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Specifying search options: the Search Options dialog box
1.
In the Main window, click Search Options; this displays the Search
Options dialog box.
If you are logged on to an NDS file server, these buttons are grayed-out:
48
■
File Server
■
FS/Queue
■
File Server by Print Server
■
FS/Queue by Print Server
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2.
Choose a Select by option to limit the number of printers in the list, or
choose a Sort by option to present all the printers in a particular order.
Choose only one select or sort option. To select or sort the printers in the
list, follow the procedures given here:
■
To select the printers in the list. In the Select by area, click the button
for the selection option that you want to use. The selection option
determines which printers appear on the list in the Main window.
The field at the bottom of the Select by area allows you to enter
specific information after you have chosen a selection option. This
field functions either as a fill-in field or a pull-down menu, depending
on what selection option you have chosen. For example, if you choose
Printer Name, type a printer name in the field. If you choose File
Server, the field becomes a pull-down menu displaying the file servers
your workstation is attached to. Select a file server from the pull-down
menu.
NOTE
When typing the printer name or printer model, you may end any entry with a “wild
card.” Wild cards are an asterisk (*) to specify any group of characters and a
question mark (?) to specify any single character.
■
To sort the printers in the list. In the Sort by area, click the button for
the sort option you want to use. The sort option determines the order
in which the printers are displayed on the list in the Main window.
3.
If you want your chosen selection or sort option to apply each time you run
the PhaserShare Administrator, check the Use setting at startup checkbox.
If you leave the box unchecked, the next time the Administrator is started,
the settings are All Tektronix Printers and Print Server Name. When the
Administrator is first installed, the setting for Select by is Printer Name*.
4.
To rearrange the list, click OK. To return to the Main window without
rearranging the list, click Cancel.
When you select a Sort by option, the Select by option changes to All Tektronix
Printers. When you choose a Select by option, the Sort by option changes to Print
Server Name.
Information Not Available in the Printer List
When using the Sort by options, some selections in the Search Options dialog box
display the message Information Not Available in the printer list in the Main
window. This indicates that the printer is not equipped with a PhaserShare card or is
not using the PhaserShare Series B interface. The PhaserShare Administrator cannot
configure these printers; use the Advanced Configuration Tool supplied with your
printer’s network utilities software.
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5
PhaserShare Administrator Software for NetWare Networks
Printer Not Responding dialog box
If you click a printer name and the PhaserShare Administrator displays the Printer
Not Responding dialog box, quit and restart the PhaserShare Administrator. If you
still get the same dialog box when you select the printer, there are several possible
causes:
■
There is a problem with the printer, its network connection, or the PC’s
network setup.
■
The frame type of the computer running the PhaserShare Administrator
does not match the frame type of the printer it is attached to.
■
You are attempting to configure a printer equipped with a PhaserShare
Series B interface using a version of the PhaserShare Administrator below
version 3.6.
■
You also get the Printer Not Responding dialog box if you click a printer
that reports Information Not Available in the Printer List (see the
previous topic, “Information Not Available in the Printer List”).
PhaserShare Administrator on-line help
The PhaserShare Administrator provides Windows Help files containing detailed
descriptions of all program functions and dialog boxes.
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Chapter
6
TCP/IP Configuration
Overview
This chapter provides an overview of TCP/IP configuration. For detailed printer
configuration instructions, refer to Chapter 7, “TCP/IP Printer Configuration
(All Platforms)”; for host configuration instructions, refer to the chapter for your
environment:
■
Chapter 8, “TCP/IP Host Configuration (UNIX)”
■
Chapter 9, “TCP/IP Configuration (OS/2 Warp/LAN Server)”
■
Chapter 10, “Windows NT”
■
Chapter 11, “Windows 95 and Windows 98: PhaserPort Software”
PhaserShare Series B Ethernet and Token Ring interfaces support the following
capabilities:
■
Print jobs. The interface can accept print jobs sent via AppSocket, ftp,
telnet, lpr, or lp with lpr extensions.
■
Printer status. The interface can report printer status through the
following protocols:
■
lpq/lpc (lpc for UNIX BSD systems only).
■
Syslog (UNIX systems only). This protocol functions like a remote
printer front panel for reporting printer status.
■
SNMP (Simple Network Management Protocol; UNIX systems only).
The printer’s interface responds to status queries from host-resident
SNMP utilities.
■
AppSocket. This protocol allows a direct, socket-level connection to
the printer.
■
HTTP (HyperText Transport Protocol). This protocol allows
communication with the printer via PhaserLink Printer Management
Software.
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6
TCP/IP Configuration Overview
Before you begin
■
Do not turn on the printer yet. Your printer should be set up and
connected to the network. See your printer’s user documentation for
information about setting up the printer. For information about connecting
the printer to the network, see Chapter 2, “PhaserShare Series B Network
Interfaces”.
■
Install the files from the your printer’s CD-ROM on to the hard disk of the
workstation you will be using for the TCP/IP configuration. For more
information, see the next topic, “Extracting files from unix.tar”.
Extracting files from unix.tar
The file unix.tar contains all shell scripts and other files needed for network
configuration in UNIX environments. The file is in UNIX tar format. The file is
included with your printer’s networking software.
Listing the contents of unix.tar
Type this command:
tar tvf /directory-name/unix.tar
Where directory-name is the mount point or the directory that contains the file. For
example:
tar
tvf
/mnt/unix.tar
Extracting the files
1.
Change (cd) to the directory on your workstation where you want the files
to reside.
2.
Type this command:
tar xvf /directory-name/unix.tar
Where directory-name is the mount point or the directory that contains the file. For
example:
tar
xvf
/mnt/unix.tar
Printing the Configuration Page
Your printer’s Configuration Page reports important information that you will need
for TCP/IP configuration. For information on printing a Configuration Page, see
“The printer’s Configuration Page” on page 6.
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6
TCP/IP configuration overview
Print the Configuration Page
Configure host
• Host table
• Print queue
Configure printer
Where should the printer’s IP
addressing information be stored?
Printer
• Use printer’s front panel
OR
• Use Tektronix-supplied UNIX
shell scripts to generate
PostScript configuration files.
Send PostScript configuration
files to the printer.
OR
Server
Host file: RARP, BOOTP, or DHCP
Reset printer
Set host access and control character
filtering
Set printer status reporting (optional; UNIX only)
Reset printer
9789-09
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TCP/IP Configuration Overview
PhaserShare Networking Manual
Chapter
7
TCP/IP Printer
Configuration
(All Platforms)
There are two steps to printer configuration:
1.
Set the printer’s IP address and other addressing information. The Phaser
840, 740 and 780 printers support the use of IP host name as well as IP
addresses.
2.
Set the printer’s other TCP/IP parameters (optional):
■
Set host access and control character filtering for each port.
■
Receiving printer status (Syslog, SNMP, or email notification)
Setting the printer’s IP addressing parameters
Obtain the information listed in the following table. It might be helpful to write
down this information so that you can refer to it later when you are performing the
configuration.
Information for TCP/IP configuration
Information
Comments
Internet (IP) address for the printer
The format is x.x.x.x, where x represents a decimal number from 0 - 255.
Network mask
If you are unsure, leave this blank; the printer chooses an appropriate mask.
Broadcast address
If you are unsure, leave this blank; the printer computes an appropriate
broadcast address.
This is the address the printer uses to send broadcast packets. Regardless
of how this parameter is set, the printer accepts broadcast packets from any
of the commonly used broadcast address conventions.
Gateway IP address
This is the address of the router. You need this address if you want to
communicate with the printer from anywhere other than the local network
segment.
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TCP/IP Printer Configuration (All Platforms)
There are five ways to set the printer’s IP address and other IP parameters:
■
Use the printer’s front panel. See “General information on setting IP
parameters (front panel)” on page 57.
■
Server-based printer configuration. This method uses RARP (Reverse
Address Resolution Protocol), BOOTP (Boot Parameter Protocol), or
DHCP. When turned on or reset, the printer receives its IP addressing
information from a boot server. See “Setting IP parameters: RARP or
BOOTP” on page 65 or “Setting IP parameters: DHCP” on page 66.
■
Printer-based printer configuration (using a downloaded configuration
file). This method can be used on hosts that do not have RARP, BOOTP, or
DHCP. Use a Tektronix-provided shell script to prepare a configuration
file. When you send the file to the printer, the IP addressing information is
stored in the printer’s memory, where the printer reads it when reset. See
“Setting IP parameters: PostScript utility file (UNIX only)” on page 71.
PC and Macintosh users can also set IP parameters using PostScript utility
files; see the README files on the printer’s CD-ROM. The PC README
file is in the UTILS directory; the Macintosh README file is in the Network
Utilities folder.
■
Printer-based printer configuration (using arp table entry; address
gleaning). You can enter the printer’s Ethernet address and IP address in
your host’s arp table, then send a ping command to the printer, and the
printer will take it’s IP address from the ping packet. See “Setting IP
parameters: arp table entry (address gleaning)” on page 74.
■
Printer-based printer configuration (using PhaserLink Printer
Management Software). After setting the printer’s IP address by one of
the other three methods listed here, you can perform the rest of the TCP/IP
configuration using PhaserLink software, if you have a World Wide Web
browser. See “Setting IP parameters: PhaserLink Printer Management
Software” on page 73.
NOTE
When two or more IP addressing methods are used simultaneously, the printer uses
the first address that it successfully obtains.
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7
General information on setting IP parameters (front panel)
You can set IP address, network mask, gateway address, and broadcast address from
the front panel. See the following topics for procedures for each of the following
printers:
■
“Setting IP parameters: Phaser 840 printer front panel” on page 57.
■
“Setting IP parameters: Phaser 740 printer front panel” on page 58.
■
“Setting IP parameters: Phaser 780 printer front panel” on page 60
■
“Setting IP parameters: Phaser 360 printer front panel” on page 63.
Printer defaults for network mask and broadcast address
When you set the IP address from the front panel, the printer supplies default values
for network mask and broadcast address. These default values are calculated
according the first octet of the IP address you set. The following table provides some
examples.
1st octet of
IP address
Example
IP address
Printer’s default
network mask
Printer’s default
broadcast address
1 - 127
118.101.14.101
255.0.0.0
118.255.255.255
128 - 191
134.101.14.101
255.255.0.0
134.101.255.255
192 - 223
192.101.14.101
255.255.255.0
192.101.14.255
When you are setting the IP addressing parameters from the front panel, you can
accept these default values or change them. However, if you return to the front
panel later to change the IP address, the network mask and broadcast address are
reset to these default values, and you will have to set them as well if you want values
different than these defaults.
NOTE
If you are attempting to perform any front panel procedure and you don’t see the
expected menu choices, the front panel may be locked. For information on how to
unlock it, see “If the front panel is locked” on page 167.
Setting IP parameters: Phaser 840 printer front panel
1.
When the front panel displays READY TO PRINT, press the down arrow
button until Menu is highlighted. Press Select.
2.
Press the down arrow button until Printer Configuration is
highlighted. Press Select.
3.
Press the down arrow button until Network Settings is highlighted.
Press Select.
4.
Press the down arrow button until TCP/IP is highlighted. Press Select.
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TCP/IP Printer Configuration (All Platforms)
5.
Set the IP address:
a. Press the down arrow button until IP Address is highlighted. Press
Select.
b. Press the left or right arrow buttons to highlight the 3-digit part of the
address that you want to set. Press the up or down arrow keys to
change the numbers.
c. When the address is set, press Select.
6.
Set the network mask:
a. Press the down arrow button until NW Mask is highlighted. Press
Select.
b. Press the left or right arrow buttons to highlight the 3-digit part of the
address that you want to set. Press the up or down arrow keys to
change the numbers.
c. When the address is set, press Select.
7.
Set the default router/gateway address:
a. Press the down arrow button until Default Router/Gateway
Address is highlighted. Press Select.
b. Press the left or right arrow buttons to highlight the 3-digit part of the
address that you want to set. Press the up or down arrow keys to
change the numbers.
c. When the address is set, press Select.
8.
To return the printer to normal operation, press the down arrow button
until Exit is highlighted. Press Select.
Setting IP parameters: Phaser 740 printer front panel
NOTE
When you set the IP addressing parameters from the front panel, the selections for
DHCP/BOOTP and RARP are automatically set to Disabled.
1.
Press Menu; the front panel displays Help Pages.
2.
Press ----> or <---- until the front panel displays Network Settings.
3.
Press Menu until the front panel displays TCP/IP.
4.
To set the IP address:
a. Press Menu again; the front panel displays Interface.
b. Press ----> to display TCP/IP Address.
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7
c. Press Select to display the IP address. For example:
+
192.2.194.101
---->
Set
NOTE
Setting the IP address to 000.000.000.000 causes the printer to use Dynamic
Address Resolution to set its IP address (see “Setting IP parameters: RARP or
BOOTP” on page 65).
d. Press + to set the left-most digit of the address.
e. Press ----> to advance to the next digit. Press + to set this digit.
f. Use ----> and + as described in Step e to set the remaining digits.
g. When the address is correctly set, press Set to enter your settings into
the printer; the front panel displays:
Confirm Selection
Confirm
NOTE
When you press Confirm to set the IP address, the printer resets the network
mask and broadcast address to the printer’s defaults; see “Printer defaults for
network mask and broadcast address” on page 57.
h. Press Confirm; the front panel briefly displays Selected, then
returns to TCP/IP Address. The IP address is now set in the printer.
5.
To set the network mask:
a. Press ----> until Network Mask is displayed.
b. Press Select; the front panel displays the network mask.
c. Use + and ----> as described in Steps 4d through 4f to set the
network mask.
d. When the network mask is set, use Set and Confirm as described in
Steps 4g and 4h to enter the network mask into the printer.
6.
To set the gateway address:
a. Press ----> until Gateway Address is displayed.
b. Press Select; the front panel displays the gateway address.
c. Use + and ----> as described in Steps 4d through 4f to set the
gateway address.
d. When the gateway address is set, use Set and Confirm as described
in Steps 4g and 4h to enter the gateway address into the printer.
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TCP/IP Printer Configuration (All Platforms)
7.
The printer calculates the broadcast address based on the IP address and
the network mask. However, the broadcast address can be viewed and set
using the following procedure:
a. Press ----> until Broadcast Address is displayed.
b. Press Select; the front panel displays the broadcast address.
c. Use + and ----> as described in Steps 4d through 4f to set the
broadcast address.
d. When the broadcast address is set, use Set and Confirm as described
in Steps 4g and 4h to enter the broadcast address into the printer.
8.
Return the printer to normal operation.
a. Press Exit (the far left button) until the front panel displays Network
Settings.
b. Press Exit again.
■
If you have changed any parameters that require a printer reset to
take effect, you will be prompted to reset the printer. If you press
Reset, the printer resets. If you press Resume, the front panel
displays Network Settings. Press Exit (the far left button); the
printer returns to normal operation, but the changes you have made
will not take effect until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset
to take effect, the front panel displays Ready.
Setting IP parameters: Phaser 780 printer front panel
NOTE
When you set the IP addressing parameters from the front panel, the front panel
selections for DHCP/BOOTP and RARP are automatically set to Disabled.
1.
While Ready is displayed, press Select; the Printer menu is displayed:
Printer Menu
Help Pages
2.
Press the left or right arrow buttons until the front panel displays Network
Settings.
Printer Menu
Network Settings
60
Menu
Menu
3.
Press Menu to enter the Network Settings menu; Network Settings
appears on the top line of the display.
4.
If TCP/IP is not already displayed, press the right arrow button until the
front panel displays TCP/IP.
PhaserShare Networking Manual
TCP/IP Printer Configuration (All Platforms)
5.
7
To set the IP address:
a. Press Menu again; the front panel displays Interface.
b. Press the right arrow button until the front panel displays
IP Address.
c. Press Menu to display the IP address. For example:
IP Address
192.2.194.101
Select
NOTE
Setting the IP address to 000.000.000.000 causes the printer to use Dynamic
Address Resolution to set its IP address (see “Setting IP parameters: RARP or
BOOTP” on page 65).
d. Press the up arrow button to set the left-most digit of the address.
e. Press the right arrow button to advance to the next digit. Press the up
arrow button to set this digit.
f. Use the right arrow and up arrow buttons as described in Step e to set
the remaining digits.
g. When the address is correctly set, press Select; the front panel
displays the IP Address with a Confirm button.
NOTE
When you press Confirm to set the IP address, the printer resets the network
mask and broadcast address to the printer’s defaults; see “Printer defaults for
network mask and broadcast address” on page 57.
h. Press Confirm; the front panel briefly displays Selected, then
displays the IP address again. The IP address is now set in the printer.
i. Press Exit (the far right button); the front panel displays:
TCP/IP
IP Address
6.
Menu
To set the network mask:
a. Press the right arrow button until Network Mask is displayed.
b. Press Menu; the front panel displays the network mask.
c. Use the right arrow and up arrow buttons as described in Steps 5d
through 5f to set the network mask.
d. When the network mask is set, use Select and Confirm as described
in Steps 5g and 5h to enter the network mask into the printer.
e. Press Exit (the far right button); the front panel displays:
TCP/IP
Network Mask
Menu
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TCP/IP Printer Configuration (All Platforms)
7.
To set the gateway address:
a. Press the right arrow button until Gateway Address is displayed.
b. Press Menu; the front panel displays the gateway address.
c. Use the up arrow and right arrow buttons as described in Steps 5d
through 5f to set the gateway address.
d. When the gateway address is set, use Set and Confirm as described
in Steps 5g and 5h to enter the gateway address into the printer.
e. Press Exit (the far right button); the front panel displays:
TCP/IP
Gateway Address
8.
Menu
The printer calculates the broadcast address based on the IP address and
the network mask. However, the broadcast address can be viewed and set
using the following procedure:
a. Press the right arrow button until Broadcast Address is displayed.
b. Press Menu; the front panel displays the broadcast address.
c. Use the up arrow and right arrow buttons as described in Steps 5d
through 5f to set the broadcast address.
d. When the broadcast address is set, use Select and Confirm as
described in Steps 5g and 5h to enter the broadcast address into the
printer.
e. Press Exit (the far right button); the front panel displays:
TCP/IP
Broadcast Address
9.
Menu
Return the printer to normal operation:
a. Press Exit (the far right button) until Network Settings appears on
the top line of the display.
b. Press Exit again.
62
■
If you have changed any parameters that require a printer reset to take
effect, you will be prompted to reset the printer. If you press Confirm,
the printer resets. To return to normal operation without resetting the
printer, press Exit (the far right button); Printer Menu appears on
the top line of the display. Press Exit again; the printer returns to
normal operation, but the changes you have made will not take effect
until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset,
press Exit again; the front panel displays Ready.
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TCP/IP Printer Configuration (All Platforms)
7
Setting IP parameters: Phaser 360 printer front panel
NOTE
When you set the IP addressing parameters from the front panel, the front panel
selections for DHCP/BOOTP and RARP are automatically set to Disabled.
1.
Press the Menu; the front panel displays Help Pages.
NOTE
When you are in the menu, if the front panel is not used for 5 minutes, the
printer returns to Ready.
2.
Press ----> or <---- until the front panel displays Network Settings.
3.
Press Menu until the front panel displays TCP/IP.
4.
To set the IP address:
a. Press Menu again; the front panel displays Enable Interface.
b. Press ----> until the front panel displays TCP/IP Address.
c. To display the IP address, press Menu. For example:
000.000.000.000
Increment
Shift
Select
NOTE
Setting the IP address to 000.000.000.000 causes the printer to use Dynamic
Address Resolution to set its IP address (see “Setting IP parameters: RARP or
BOOTP” on page 65).
d. To set the left-most digit of the address, press Increment.
e. To advance to the next digit, press Shift. To set this digit, press
Increment.
f. To set the remaining digits, press Shift and Increment as described
in Step e.
g. When the address is correctly set, enter your settings into the printer by
pressing Select; the front panel displays:
Confirm Selection
Confirm
NOTE
When you press Confirm to set the IP address, the printer resets the network
mask and broadcast address to the printer’s defaults; see “Printer defaults for
network mask and broadcast address” on page 57.
h. Press Confirm; the front panel briefly displays Selected, then
displays the IP address again. The IP address is now set in the printer.
i. To return to the menu of IP addressing parameters, press Exit.
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TCP/IP Printer Configuration (All Platforms)
5.
To set the network mask:
a. Press ----> until Network Mask is displayed.
b. Press Menu; the front panel displays the network mask.
c. To set the network mask, press Increment and Shift as described in
Step 4d through 4f.
d. When the network mask is set, enter it into the printer by pressing
Select and Confirm as described in Steps 4g and 4h.
e. To return to the menu of IP addressing parameters, press Exit.
6.
To set the gateway address:
a. Press ----> until Gateway Address is displayed.
b. Press Menu; the front panel displays the gateway address.
c. To set the gateway address, press Increment and Shift as described
in 4d through 4f.
d. When the gateway address is set, enter the it into the printer by
pressing Select and Confirm as described in Steps 4g and 4h.
7.
The printer calculates the broadcast address based on the IP address and
the network mask as described under “Printer defaults for network mask
and broadcast address” on page 57. In most cases, this calculated value is
correct and there is no need to set the broadcast address. However, the
broadcast address can be viewed and set using the following procedure:
a. Press ----> until Broadcast Address is displayed.
b. Press Menu; the front panel displays the broadcast address.
c. To set the broadcast address, press Increment and Shift as
described in 4d through 4f.
d. When the broadcast address is set, enter it into the printer by pressing
Select and Confirm as described in Steps 4g and 4h.
8.
Return the printer to normal operation:
a. Press Exit until the front panel displays Network Settings.
b. Press Exit again.
64
■
If you have changed any parameters that require a printer reset to
take effect, you will be prompted to reset the printer. If you press
Reset, the printer resets. If you press Resume, the front panel
displays Network Settings. Press Exit; the printer returns to
normal operation, but the changes you have made will not take
effect until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset
to take effect, the front panel displays Ready.
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7
Setting IP parameters: RARP or BOOTP
With this method, configuration information is sent to the printer over the Ethernet
or Token Ring connection via RARP or BOOTP, depending on which protocol your
host supports. This is called Dynamic Address Resolution.
The advantage of server-based configuration is that it provides centralized
administration. You can configure a number of printers from a central location. The
disadvantage is that if the server is down, the printer does not appear on the
network after a reset or power cycle, because the printer gets its boot information
from a boot server and does not retain it in non-volatile memory.
Store the printer’s configuration information on a boot server, in a configuration file
such as an ethers or bootptab file. On power-up, the printer issues RARP and BOOTP
requests and receives the configuration information from the server in the RARP or
BOOTP response.
The RARP response contains only IP address information. After the printer has its
address information, you can set other TCP/IP parameters by either of two methods:
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software; see “Setting IP parameters:
PhaserLink Printer Management Software” on page 73.
■
Send PostScript files to the printer using your host spooler. UNIX shell
scripts for creating the PostScript files are provided with your printer’s
network utilities software. See “Setting IP parameters: PostScript utility file
(UNIX only)” on page 71. For PC environments, the PostScript file
IPCONFIG.PS is in the UTILS directory on your printer’s CD-ROM.
NOTE
The printer’s BOOTP and RARP implementations do not support booting across a
router. The BOOTP or RARP server (host) and client (printer) must be connected to
the same Token Ring or Ethernet segment, or to segments interconnected only by
repeaters and/or bridges. However, with certain hosts (such as OS/2) on Token
Ring networks, the server and the client must be on the same Token Ring.
Furthermore, the printer’s BOOTP and RARP implementations do not support
booting between Token Ring and Ethernet segments.
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TCP/IP Printer Configuration (All Platforms)
Setting IP parameters: DHCP
DHCP (Dynamic Host Configuration Protocol) is a system in which DHCP servers
can allocate IP addresses dynamically. Under DHCP, the server gives the printer
(called a DHCP client) its IP address when the printer is reset.
Installing the DHCP server
1.
In Control Panel:Network, select Add Software.
2.
Select TCP/IP components.
3.
In the second window that is displayed, select DHCP server.
Setting up a DHCP server
1.
2.
Access your DHCP management utility:
■
Windows NT 4.x. Click Start; select Programs, then Administrative
Tools (Common). Select DHCP Manager.
■
Windows 3.5x. Go to the Network Administration group and select
DHCP Manager.
Configure DHCP with a scope; a scope is a range of IP addresses available
to be allocated to DHCP clients. For example, the scope could be the IP
addresses 192.2.194.101 through 192.2.194.254.
Defining a scope in Windows NT 4.x
a. Click Start, Programs, Administrative Tools, DHCP Manager.
b. Double-click Local Machine.
c. Click Scope, Create.
d. Enter the IP information to define the scope.
Defining a scope in Windows NT 3.5.x
a. Open the Network Administration group.
b. Double-click DHCP Manager.
c. Double-click Local Machine.
d. Click Scope, Create.
e. Enter the IP information to define the scope.
66
3.
Define the lease. A lease is a pre-determined time that the printer holds the
IP address. When the lease time expires, the printer queries the DHCP
server again to renew its lease of the IP address. It is recommended that
you set the lease to Unlimited.
4.
Define a name for the scope. You are prompted to activate the newly
created scope. Answer Yes.
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5.
7
Restart the DHCP server:
a. In Control Panel:Services, scroll down to DHCP Server.
b. Click Stop; then click Start.
c. Click Close.
6.
Turn on the printer. The printer receives its IP address from the server.
Print a Configuration Page to obtain the IP address (see “The printer’s
Configuration Page” on page 6).
7.
Using Add Printer Wizard (Windows NT 4.0) or Print Manager (Windows
NT 3.5x), verify that a Windows NT printer port refers to the printer’s IP
address or DNS name. See Chapter 10, “Windows NT” for more
information.
8.
Configure the printer’s DHCP client software.
DHCP transactions
■
On power up or reset, the printer sends a DHCP discover packet, indicating
its Ethernet address and requesting an IP address.
■
The DHCP server responds to the discover packet with a DHCP offer packet,
which contains an IP address from within the assigned scope and the
assigned lease.
■
The printer examines the DHCP offer packet and decides whether to
accept the lease. The printer sends a request packet, accepting the IP address
and the lease.
NOTE
There can be multiple DHCP servers on the same network, each defining its
own scopes and leases. The printer selects the first lease offered.
■
The DHCP server sends an acknowledgment packet to the printer, completing
the transaction.
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Supported BOOTP/DHCP fields
The printer recognizes the BOOTP/DHCP fields listed in the following table.
Field
Description
Values
gw
Gateway address list
List of IP addresses separated by spaces.
ha
Hardware address
Hexadecimal; the ha tag must be preceded by the
ht tag.
ht
Hardware type (see
Unsigned decimal, octal, or hexadecimal integer,
Assigned Numbers RFC) or one of the following symbolic names:
For UNIX Ethernet:
ethernet or ether for 10-Mbit Ethernet
(DIX encapsulation);
ieee802 for IEEE 802 Ethernet
(SNAP encapsulation).
For UNIX Token Ring:
token ring
For OS/2 Ethernet or Token Ring:
ether
68
ip
IP address
A single IP address.
lg
Log host address(es)
A list of IP addresses separated by spaces.
sm
Subnet mask
A single IP address.
dn
IP domain name
A single domain name.
ds
DNS server IP address
list
Printer recognizes up to two IP addresses,
separated by spaces.
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TCP/IP Printer Configuration (All Platforms)
Enabling and disabling RARP and BOOTP/DHCP (front panel)
RARP, BOOTP, and DHCP can be enabled and disabled from the front panel. The
default is enabled. When you set the IP addressing parameters from the front panel,
the front panel selections for DHCP/BOOTP and RARP are automatically set to
Disabled. To disable these protocols manually, follow the procedure for your printer:
■
“Phaser 740 and 360 printers” (the next topic).
■
“Phaser 780 printer” on page 70.
Phaser 740 and 360 printers
1.
Press Menu; the front panel displays Help Pages.
2.
Press ----> or <---- until the front panel displays Network Settings.
3.
Press Menu until the front panel displays TCP/IP.
4.
Press Menu again; the front panel displays Interface.
5.
To disable DHCP/BOOTP:
a. Press ----> until the front panel displays DHCP/BOOTP.
b. Press Menu again to display the current status of the protocol:
Interface:Enabled or Interface:Disabled. The current status
is marked with an asterisk (*) in the upper-right corner of the display.
c. Press ----> until the front panel displays Interface:Disabled.
d. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays Interface.
e. Press Exit (the far left button) to return to the Interface display.
6.
To disable RARP:
a. Press ----> until the front panel displays RARP.
b. Press Menu again to display the current status of the protocol:
Interface:Enabled or Interface:Disabled. The current status
is marked with an asterisk (*) in the upper-right corner of the display.
c. Press ----> until the front panel displays Interface:Disabled.
d. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays Interface.
e. Press Exit (the far left button) to return to the Interface display.
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7.
Return the printer to normal operation.
a. Press Exit (the far left button) until the front panel displays Network
Settings.
b. Press Exit again.
■
If you have changed any parameters that require a printer reset to
take effect, you will be prompted to reset the printer. If you press
Reset, the printer resets. If you press Resume, the front panel
displays Network Settings. Press Exit (the far left button); the
printer returns to normal operation, but the changes you have made
will not take effect until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset
to take effect, the front panel displays Ready.
Phaser 780 printer
1.
Press Select; the front panel displays Help Pages.
2.
Press the right arrow or left arrow buttons until the front panel displays
Network Settings.
3.
Press Menu to enter the Network Settings menu.
4.
Press the right arrow button until TCP/IP is displayed.
5.
Press Menu again; the front panel displays Interface.
6.
To disable DHCP/BOOTP:
a. Press the right arrow button until the front panel displays
DHCP/BOOTP.
b. Press Menu again to display the current status of the protocol: On or
Off. The current status is marked with an asterisk (*) in the
upper-right corner of the display.
c. Press the right arrow button until the front panel displays Off.
d. Press Select to disable the protocol; the front panel briefly displays
Selected, then it displays Off again.
e. Press Exit (the far right button) to return to the TCP/IP menu.
7.
To return the printer to normal operation, go to Step 8, to disable RARP,
follow these steps:
a. Press the right arrow button until the front panel displays RARP.
b. Press Menu again to display the current status of the protocol: On or
Off. The current status is marked with an asterisk (*) in the
upper-right corner of the display.
c. Press the right arrow button until the front panel displays Off.
d. Press Select to disable the protocol; the front panel briefly displays
Selected, then it displays Off again.
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8.
Return the printer to normal operation:
a. Press Exit (the far right button) until Network Settings appears on the
top line of the display.
b. Press Exit again.
■
If you have changed any parameters that require a printer reset to take
effect, you will be prompted to reset the printer. If you press Confirm,
the printer resets. To return to normal operation without resetting the
printer, press Exit (the far right button); Printer Menu appears on the
top line of the display. Press Exit again; the printer returns to normal
operation, but the changes you have made will not take effect until the
next time the printer is reset.
■
If you have not changed any parameters that require a printer reset,
press Exit (the far right button) again; the front panel displays
Ready.
After the printer has its address information, you can set other TCP/IP parameters
by either of two methods:
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software; see “Setting IP parameters:
PhaserLink Printer Management Software” on page 73.
■
Send PostScript files to the printer using your host spooler. UNIX shell
scripts for creating the PostScript files are provided with your printer’s
network utilities software. For PC environments, the PostScript files for
setting other TCP/IP parameters are included with your printer’s network
utilities software.
Setting IP parameters: PostScript utility file (UNIX only)
Use the config-IP script to create a PostScript file that sets the printer’s IP addressing
parameters. The config-IP script is provided with your printer’s network utilities
software. Keep the following points in mind when running the config-IP script:
■
The output of the script is PostScript code, which you must send to the
printer. When you run the script, redirect the output to a file. Then send
the file to the printer.
■
The script prompts you to provide certain information. For information
about these prompts, see the tables “IP parameters” on page 72.
The advantage of this method is that each printer has a permanent setup stored in its
non-volatile memory and is not dependent on a boot server for boot information.
The disadvantage is that you must configure each printer individually.
Before performing this procedure, install the files from your printer’s network
utilities software on to your host computer. If you have not already installed the
files, see “Extracting files from unix.tar” on page 52.
In the printer-based configuration procedure, you use a script provided on the
printer’s CD-ROM to set the IP parameters listed in the following table.
The procedure follows the table.
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IP parameters
Parameter
Description
Use RARP
Yes/no. Specifies whether the printer should get its IP
address from a RARP response at power-up. The
default is yes. Answer no for a printer-based
configuration; this prevents RARP packets from
appearing on the network when the printer is turned on
or reset.
Use BOOTP/DHCP
Yes/no. Specifies whether the printer should get its IP
address from a BOOTP or DHCP response at power-up.
The default is yes. Answer no for a printer-based
configuration; this prevents BOOTP or DHCP packets
from appearing on the network when the printer is
turned on or reset.
IP address
The printer’s address on the network. The format is
x.x.x.x, where x represents a decimal number from
0 - 255. The value entered must be a valid IP address
and not 0.0.0.0, 255.0.0.0, any address starting with
127, or any address ending with 255.
Network mask
Needed in networks that use sub-netting. If you are not
using sub-netting, leave this blank; the printer will
choose an appropriate mask. The format is x.x.x.x,
where x represents a decimal number from
0 - 255.
Broadcast address
The address the printer uses to send broadcast packets.
The format is x.x.x.x, where x represents a decimal
number from 0 - 255. If you are unsure, leave this blank;
the printer will choose an appropriate address.
Default gateway (router)
The address the printer uses to communicate with
devices not on the same network segment. The format
is x.x.x.x, where x represents a decimal number from
0 - 255.
1.
Connect the printer to the network. ARP (Address Resolution Protocol)
requires that the printer be connected on the same physical network
segment as the host.
2.
Run the script config-IP:
a. Change (cd) to the bin subdirectory in the directory where you placed
your printer’s network utilities.
b. Type the name of the script, redirecting the output to a file. Type:
config-IP > filename
3.
When prompted by the script, enter the information.
NOTE
The script accepts IP addresses that have empty fields (for example,
123..40.10). The script does not detect this error. Double-check the IP
addresses you enter.
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4.
Log in as root.
5.
Make an entry into the host’s ARP table defining the printer’s
IP/hardware address pair. In general, this requires a command
corresponding to one of the following syntax examples:
7
-s printer-IP-address hardware-address
(for BSD systems)
or
arp -s ether printer-IP-address hardware-address (for System V)
arp
See the documentation for your host system for specifics of this
command.
NOTE
The hardware address in the arp command example is the printer’s Ethernet
Address for PhaserShare Ethernet interfaces or the Token Ring Address for
PhaserShare Token Ring cards.
6.
Turn on the printer.
7.
Execute the ping command from the host:
ping printer-IP-address
8.
Use the host spooling system (for example, lpr or lp) to send the file
you created in Step 2b to the printer. This stores the IP addressing
information in the printer’s internal memory, where it is retained over
a reset or power cycle. (For more information on setting up queues, see
“Assigning a print queue to the printer” on page 83.)
9.
Reset the printer. For more information about resetting the printer, see
Chapter 16, “Resetting the Printer”.
Setting IP parameters: PhaserLink Printer Management
Software
After setting the printer’s IP address by one of the methods described
previously in this chapter, you can perform the rest of the TCP/IP configuration
using PhaserLink Printer Management Software, if you have a World Wide Web
browser. For more information on PhaserLink software, see Chapter 12,
“PhaserLink Printer Management Software”.
1.
From the printer’s home page, click Configuration; this displays the
View and Configure Settings page.
2.
From the View and Configure Settings page, click View and
Configure Interface Settings; this displays the View and Configure
Interface Settings page.
3.
From the View and Configure Interface Settings page, click View and
Configure TCP/IP Settings; this displays the View and Configure
TCP/IP Settings page.
4.
Enter your printer’s settings. If you make an error, click Restore Initial
Form Values and start again.
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5.
When you are finished entering the settings, enter the Validation Password
(if one has been set) and click Do/Apply.
6.
The printer responds by displaying a dialog box that allows you to reset
the printer. The new parameters will not take effect until the printer is
reset.
Setting IP parameters: arp table entry (address gleaning)
This method sets the printer’s IP address until the next printer reset. Once you have
used this method to set the printer’s IP address, you can use PhaserLink Printer
Management Software (see “Setting IP parameters: PhaserLink Printer Management
Software” on page 73) or a PostScript utility file (see “Setting IP parameters:
PostScript utility file (UNIX only)” on page 71) to set the address permanently.
You can enter the printer’s Ethernet address and IP address in your host’s arp table,
then send a ping command to the printer, and the printer will take it’s IP address
from the ping packet.
1.
Make an entry into the host’s ARP (Address Resolution Protocol) table
defining the printer’s IP/hardware address pair. In general, this requires a
command corresponding to one of the following syntax examples:
-s printer-name hardware-address
(for BSD systems)
or
arp -s ether printer-name hardware-address (for System V)
arp
See the documentation for your host system for specifics of this
command.
NOTE
The hardware address in the arp command example is the printer’s Ethernet
Address for PhaserShare Ethernet cards or the Token Ring Address for
PhaserShare Token Ring cards.
2.
Execute the ping command from the host:
ping printer-IP-address
Domain Name Services (DNS)
The Phaser 840, 740, and 780 printers support Domain Name Services (DNS)
through an embedded DNS stub resolver. The DNS resolver protocol communicates
with one or more DNS servers to request the IP address for a given host name or the
host name for a given IP address.
To use an IP host name for the printer, the system administrator must have already
configured one or more DNS servers and a local DNS domain name space data base.
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To set up the printer for DNS, you must supply an IP domain name and up to two
DNS name server IP addresses. There are three ways to set up the printer for DNS:
■
BOOTP. See “Setting IP parameters: RARP or BOOTP” on page 65 and
“Supported BOOTP/DHCP fields” on page 68.
■
DHCP. See “Setting IP parameters: DHCP” on page 66 and “Supported
BOOTP/DHCP fields” on page 68.
■
On any system that supports TCP/IP, you can use PhaserLink Printer
Management Software. See the next topic, “Setting up the printer for DNS
using PhaserLink Printer Management Software”."
Setting up the printer for DNS using PhaserLink Printer Management Software
After setting the printer’s IP address by one of the methods described previously in
this chapter, you can set up the printer for DNS using PhaserLink software, if you
have a World Wide Web browser. For more information on PhaserLink software, see
Chapter 12, “PhaserLink Printer Management Software”.
1.
From the printer’s home page, click Configuration; this displays the View
and Configure Settings page.
2.
From the View and Configure Settings page, click View and Configure
Interface Settings; this displays the View and Configure Interface
Settings page.
3.
From the View and Configure Interface Settings page, click View and
Configure TCP/IP Settings; this displays the View and Configure TCP/IP
Settings page.
4.
Set the Domain Name Service Resolver Enabled field Yes.
5.
Enter the following information:
■
Primary Name Server IP Address (required)
■
Second Name Server IP Address (optional)
■
IP Domain Name (required)
■
Additional Search Domain Name(s) (optional)
6.
When you are finished entering the settings, enter the Validation Password
and click Do/Apply.
7.
The printer responds by displaying a dialog box that allows you to reset the
printer. The new parameters will not take effect until the printer is reset.
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Controlling host access
LPR (BSD systems)
You can control which hosts can access the printer through LPR. The printer’s
factory default is that all hosts have access to the printer.
There are two ways to set host access:
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software. See the next topic, “Controlling
host access using PhaserLink Printer Management Software” for more
information.
■
Send the appropriate PostScript file to the printer. See “Controlling host
access using a PostScript utility file” on page 77.
Controlling host access using PhaserLink Printer Management Software
With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink
Printer Management Software to set host access. For more information on
PhaserLink software, see Chapter 12, “PhaserLink Printer Management Software”.
76
1.
Click Configuration; this displays the View and Configure Settings page.
2.
On the View and Configure Settings page, click View and Configure
Interface Settings; this displays the View and Configure Interface
Settings page.
3.
On the View and Configure Interface Settings page, click View and
Configure LPR Settings; this displays the View and Configure LPR
Settings page.
4.
In the Host Access List field, enter the IP addresse(s) or DNS name(s) of the
host(s) that will have access to the printer. You can enter addresses or
names for multiple hosts by separating them with spaces, up to a total of
256 characters. If you do not enter any addresses, all hosts will have access
to the printer.
5.
Enter the validation password (if one has been assigned), and click
Do/Apply.
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Controlling host access using a PostScript utility file
To create a PostScript file to set host access, use the script config-LPR provided with
the printer’s network utilities software.
1.
Make sure that the printer is connected to the network.
2.
Run the script config-LPR:
a. Change (cd) to the bin subdirectory in the directory where you
placed your printer’s network utilities.
b. Type the name of the script, redirecting the output to a file:
config-LPR > filename
3.
When prompted, enter the IP addresse(s) of the host(s) that will have access
to the printer. You can enter addresses for multiple hosts by separating
them with spaces, up to a total of 256 characters. If you do not enter any
addresses, all hosts will have access to the printer.
NOTE
The script accepts IP addresses that have empty fields (for example, 123..40.10).
The script does not detect this error. Double-check the IP addresses you enter.
4.
Send the file named in Step 2b to the printer; type:
lpr
-Pqueue-name
filename
AppSocket (TCP Sockets)
You can control which hosts can access the printer through AppSocket. The printer’s
factory default is that all hosts have access to the printer.
There are two ways to set host access:
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software. See the next topic, “Controlling
Host Access using PhaserLink Printer Management Software”.
■
Send the appropriate PostScript file to the printer. See “Controlling host
access using a PostScript utility file” on page 78.
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Controlling Host Access using PhaserLink Printer Management Software
With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink
Printer Management Software to set host access. For more information on
PhaserLink software, see Chapter 12, “PhaserLink Printer Management Software”.
1.
Click Configuration; this displays the View and Configure Settings page.
2.
On the View and Configure Settings page, click View and Configure
Interface Settings; this displays the View and Configure Interface
Settings page.
3.
On the View and Configure Interface Settings page, click View and
Configure AppSocket Settings; this displays the View and Configure
AppSocket Settings page.
4.
In the Host Access List field, enter the IP addresse(s) or DNS name(s) of the
host(s) that will have access to the printer. You can enter addresses or
names for multiple hosts by separating them with spaces, up to a total of
256 characters. If you do not enter any addresses, all hosts will have access
to the printer.
5.
Enter the validation password (if one has been assigned), and click
Do/Apply.
Controlling host access using a PostScript utility file
To create a PostScript file to set host access, use the script config-sockets provided with
the printer’s network utilities software.
1.
Connect the printer to the network.
2.
Run the script config-sockets:
a. Change (cd) to the bin subdirectory in the directory where you placed
your printer’s network utilities.
b. Type the name of the script, redirecting the output to a file:
config-sockets > filename
3.
When prompted, enter the IP addresse(s) of the host(s) that will have
access to the printer. You can enter addresses for multiple hosts by
separating them with spaces, up to a total of 256 characters. If you do not
enter any addresses, all hosts will have access to the printer.
NOTE
The script accepts IP addresses that have empty fields (for example,
123..40.10). The script does not detect this error. Double-check the IP
addresses you enter.
4.
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Send the file named in Step 2b to the printer using lp or lpr.
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7
Receiving printer status
Email notification through PhaserLink Printer Management Software
PhaserLink Printer Management Software provides email notification, allowing the
printer to automatically send email to the system administrator and others when the
printer needs attention (for example, paper jams or out of ink). This email
notification capability is supplied by an SMTP client embedded in the printer’s
firmware. For more information, see “PhaserLink Status Notification (Email
Notification)” on page 132.
Syslog (UNIX systems only)
The Syslog facility provides a dynamic path for printer status information that
allows administrators to collect information from the printer. You can set a priority
threshold indicating which messages from the printer will be sent to the listed log
host.
The threshold is a number listed in the following table. The priorities listed in the
table conform to BSD and SunOS conventions.
Priority
Number
Description
Emergency
0
Printer is no longer available
Alert
1
Printer needs immediate attention
Critical
2
Critical error message
Error
3
Error message
Warning
4
Warning message
Notice (printer’s default)
5
Normal but significant message
Information
6
Informational message
Debugging
7
Debugging message
NOTE
If you are using BOOTP to set the printer’s network address, the printer sends
syslog messages to the hosts listed in the BOOTP log hosts field. If you are not
using BOOTP or have not specified a log host in the BOOTP configuration, you
must set the syslog host address as described in the next two topics.
There are two ways to set Syslog priorities:
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software. See the next topic, “Setting
Syslog priorities using PhaserLink Printer Management Software” for more
information.
■
Send the appropriate PostScript file to the printer. See “Setting Syslog
priorities using a PostScript utility file” on page 80.
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Setting Syslog priorities using PhaserLink Printer Management Software
With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink
Printer Management Software to set host access. For more information on
PhaserLink software, see Chapter 12, “PhaserLink Printer Management Software”.
1.
Click Configuration; this displays the View and Configure Settings page.
2.
On the View and Configure Settings page, click View and Configure
Interface Settings; this displays the View and Configure Interface
Settings page.
3.
On the View and Configure Interface Settings page, click View and
Configure Syslog Settings; this displays the View and Configure Syslog
Settings page.
4.
On the View and Configure Syslog Settings page, enter the log host’s IP
address or DNS name and the priority level of the threshold you want to
set.
5.
Enter the validation password (if one has been assigned), and click
Do/Apply.
Setting Syslog priorities using a PostScript utility file
To create a PostScript file to set Syslog priorities, use the script config-syslog provided
on the printer’s CD-ROM.
1.
Connect the printer to the network.
2.
Run the script config-syslog:
a. Change (cd) to the bin subdirectory in the directory where you placed
your printer’s network utilities.
b. Run the script, redirecting the output to a file. Type:
config-syslog > filename
3.
When prompted, enter the log host’s IP address and the priority level of the
threshold you want to set.
NOTE
The script accepts IP addresses that have empty fields (for example,
123..40.10). The script does not detect this error. Double-check the IP
addresses you enter.
4.
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Send the file named in Step 2b to the printer using lp or lpr.
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7
SNMP (UNIX systems only)
SNMP (Simple Network Management Protocol) allows you to use an SNMP
monitoring station to query the printer remotely for its status. You can provide the
following information for the printer to send to your SNMP utility:
■
Printer's name.
■
Name of contact person for printer problems.
■
Printer's location.
■
Phaser 740, 780, and 360 printers. Trap host's IP or IPX address. Members
of this list receive asynchronous SNMP traps (error and status messages)
from the printer.
■
Phaser 380, 350, 340, 560, 550, 540, and 600 printers. Trap host's IP address
and community name. Members of this list receive asynchronous SNMP
traps (error and status messages) from the printer.
NOTE
Phaser 350, 360, 550, and 560 printers support RFC 1759, The Printer MIB.
Phaser 740, 780, and 360 printers support SNMP traps within RFC 1759.
There are two ways to set SNMP parameters:
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software. See “Setting SNMP parameters
using PhaserLink Printer Management Software” on page 81.
■
Send the appropriate PostScript file to the printer. See “Setting SNMP
parameters using a PostScript utility file” on page 82.
Setting SNMP parameters using PhaserLink Printer Management Software
With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink
Printer Management Software to set host access. For more information on
PhaserLink software, see Chapter 12, “PhaserLink Printer Management Software”.
1.
Click Configuration; this displays the View and Configure Settings page.
2.
On the View and Configure Settings page, click View and Configure
Interface Settings; this displays the View and Configure Interface
Settings page.
3.
On the View and Configure Interface Settings page, click View and
Configure SNMP Settings; this displays the View and Configure SNMP
Settings page.
4.
On the View and Configure SNMP Settings page, enter the information
for the SNMP utility.
5.
Enter the validation password (if one has been assigned), and click
Do/Apply.
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Setting SNMP parameters using a PostScript utility file
To create a PostScript file to control these parameters, use the script config-SNMP
provided with the printer’s network utilities software.
1.
Connect the printer to the network.
2.
Run the script config-SNMP:
a. Change (cd) to the bin subdirectory in the directory where you placed
your printer’s network utilities.
b. Run the script, redirecting the output to a file. Type:
config-SNMP > filename
82
3.
When prompted, provide the information for the SNMP utility.
4.
Send the file named in Step 2b to the printer using lp or lpr.
PhaserShare Networking Manual
Chapter
8
TCP/IP Host
Configuration (UNIX)
Configuring a host
Adding the printer to the host table
Add the printer’s name to the host table and assign an IP address to the printer’s
name. Depending on your host system, you may do this one of three ways:
■
Use NIS (Name Information Server, formerly Yellow Pages).
■
Use DNS (Domain Name Server).
■
Edit a file (for example, /etc/hosts). For an example, see “Example
installation for a typical BSD UNIX system” on page 85.
Assigning a print queue to the printer
■
For BSD systems, edit the /etc/printcap file and add a spool directory (for
example, to /usr/spool/lpd).
■
For System V hosts, configure the queue as a remote BSD print queue
(support for TCP/IP LPR is required). Specific instructions for the
following System V hosts are provided in this manual:
■
“Sun Solaris” on page 87.
■
“SGI IRIX 5.3 and 6.x” on page 89.
■
“IBM AIX 3.x and 4.x” on page 90.
■
“Hewlett-Packard HP-UX 9.x and 10.x” on page 92.
NOTE
Some UNIX hosts report an error when you configure a print queue that is not
currently on the network; ignore this message.
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Assigning print queues with PhaserPrint for UNIX
For UNIX environments, Tektronix offers PhaserPrint for UNIX software, which
provides fast raster printing and a graphical user interface with push-button control
of printer features. For more information on PhaserPrint software, see “Tektronix
PhaserPrint for UNIX software” on page 10.
If you want to print using PhaserPrint for UNIX software, you must use PhaserPrint
software to configure your host. Refer to the PhaserPrint for UNIX user manual or
the instructions provided with the PhaserPrint for UNIX CD-ROM for configuration
information. PostScript and PDF versions of the manual are available from the
Tektronix ftp site:
ftp.tek.com/cpid/UNIX/phaserprint2.1/demo/MANUALS
Required remote printer queue names
The printer’s internal LPR queue uses the BSD protocol; its known queues are listed
in the following table. These are the only remote queue names that the printer
recognizes. If you use another name, the printer automatically defaults to AUTO.
Queue name
Language
PS
PostScript
PCL
PCL (Printer Control Language)
AUTO
Automatic Language Selection (the printer automatically senses
the language of the print job and processes it accordingly)
Using PostScript utility files to control printer features from queues
As you set up a spool queue for the printer, you can use the PostScript utility files
provided with your printer’s software to control printer features (for example,
selecting upper or lower paper trays, or selecting print quality modes). See your
printer’s user documentation for more information on these utility files.
UNIX model files
The printer’s CD-ROM contains UNIX model files. These files allow you to access
printer features from the UNIX command line by using the -o printing option. On
the printer’s CD-ROM, the file model.tar contains the installer for the model files and
model files for Sun Solaris, Hewlett-Packard, and IBM AIX workstations.
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8
Example installation for a typical BSD UNIX system
The following procedure is an example spooler configuration that will work for
many BSD systems, including SunOS 4.x and 5.x (Solaris 1.x and 2.x) and Digital
UNIX.
Modify the /etc/hosts file to identify the printer to the workstation and modify the
/etc/printcap file to describe the printer to the workstation:
1.
Log on to your system as root.
2.
Make a backup copy of the /etc/hosts file.
NOTE
You need superuser privileges to edit this file.
3.
Edit /etc/hosts and add a line that defines the printer's IP address and its
name. The IP address you enter here for the printer must be the same
address you specified as the printer's IP address when it was configured.
The name is the name by which your workstation identifies the printer.
(You will enter this same remote name in your /etc/printcap file in the next
step.)
Example:
134.62.33.138
Phaser740
In this example, 134.62.33.138 is the printer’s IP address and
Phaser740 is the printer’s remote name.
4.
Make a backup copy of the /etc/printcap file.
5.
Edit /etc/printcap and add an entry for your printer. Refer to the following
example and the table “Descriptions of printcap parameters” on page 86 to
create your entry.
Sample printcap file
#
#
#
#
#
Printer: Tektronix Phaser740
Print queue name: colorprinter
Remote machine name: Phaser740
Remote printer queue name: PS
Spool directory: /usr/spool/lpd/colorprinter
colorprinter:\
:lp=:\
:rm=Phaser740:\
:rp=PS:\
:mx#0:\
:lf=/usr/spool/lpd/ERRORLOG:\
:sd=/usr/spool/lpd/colorprinter:
#
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6.
Set up spool directories. After you have edited the /etc/hosts and
/etc/printcap files, create and set permissions for the spool directory you
specified.
Example:
cd /usr/spool/lpd
mkdir colorprinter
chown daemon colorprinter
chgrp daemon colorprinter
chmod 770 colorprinter
Refer to your UNIX documentation for the correct command syntax for
your workstation.
Descriptions of printcap parameters
Parameter
Description
lp
Name of the device to open; this parameter must be left empty or set to /dev/null.
rm
Remote machine name. This is the name by which the workstation identifies the printer; it must
match the name in the /etc/hosts file.
rp
Remote printer queue name. This is the queue name that the printer recognizes. It must be one
of the following:
■
PS for PostScript
■
PCL for Printer Control Language
■
HPGL for Hewlett-Packard Graphics Language
■
AUTO for Automatic Language Selection (the printer automatically senses the language of the
print job and processes it accordingly)
If you specify any other remote printer queue name, the printer defaults to AUTO.
Your printer model may not support all languages listed here. See your printer’s user
documentation for information on the supported languages.
With some printers, PCL must be authorized with an authorization code before it can be used. If
you use PCL for the remote printer queue name, make sure that PCL has been authorized in the
printer. See your printer’s user documentation for more information on authorization codes and
PCL.
mx
Maximum file size. Set this parameter to 0 for unlimited file size; this allows the print command to
handle large PostScript or image files.
lf
Name of the log file where print command error messages are collected. Some systems have a
log file for each print queue. Refer to your workstation’s documentation for more information.
sd
Spool directory on your host. Make a separate spool directory for each queue.
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8
Configuration procedures for common System V UNIX hosts
Sun Solaris
For Solaris version 2.6 and later, go to “Adding an LPD queue in Solaris” on page 88.
For Solaris 2.5x and older, use the sol_apps.tar provided with your printer’s
networking software to avoid a Solaris communication problem. The sol_apps.tar file
is also available from the Tektronix ftp site:
ftp.tek.com/cpid/UNIX/sun/sol_apps.tar
This file redirects the print jobs to the printer's AppSocket port (port 9100) instead of
the LPD port (port 515).
NOTE
If you do not want to redirect the print jobs to the printer's AppSocket port, see
“Adding an LPD queue in Solaris” on page 88.
1.
Untar the sol_apps.tar file by typing this command:
tar -xvf phaser.sun5
The following files are extracted into the indicated directories:
asprint.sun5 to /usr/bin
tektcp.sun5 to /usr/spool/lp/model
2.
Edit the file /etc/hosts to create an entry for the printer.
NOTE
The network name and the queue name for your printer must be identical for
the model file to work.
3.
Execute the following commands:
lpadmin -p queuename -v /dev/null -i /usr/spool/lp/model/tektcp.sun5 -I postscript
enable queuename
accept queuename
where queuename is the name entered for the printer in the /etc/hosts file.
The print queue is now enabled.
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Adding an LPD queue in Solaris
Add the printer to the host table. This is done by either editing the local host table
/etc/hosts (if not running yp or NIS), or updating the NIS data base on the NIS (yp)
server.
Here is an example of how to add a PostScript queue named phaser printing to a
printer named tektronix while in the Bourne shell.
/bin/sh
lpsystem -t bsd tektronix
lpadmin -p phaser -s tektronix!PS -I postscript
The queue name can be anything you want. The printer name should be the same
name used in the host table.
The !PS names the remote queue name. There are four valid remote printer names:
PS, HPGL, PCL, and AUTO.
Use the following commands to enable the new queue:
lpshut /usr/lib/lpsched
enable phaser
accept phaser
If Solaris 2.2/2.3 print jobs get stuck in the queue
1.
Change directory (cd) to this location:
/usr/spool/lp/temp/workstation-name
2.
To remove any jobs, type:
rm
3.
Change directory (cd) to this location:
/usr/spool/lp/requests/workstation-name
4.
To remove any jobs, type:
rm
5.
Type:
kill -pid
where pid is the process ID number /usr/lib/lpsched.
6.
To restart lpsched, type:
/usr/lib/lpsched
7.
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Remove any jobs that have not printed from the Print Tool.
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SGI IRIX 5.3 and 6.x
Modify the /etc/hosts file to identify the printer to the workstation:
NOTE
You need superuser privileges to edit this file.
1.
Log onto your system as root.
2.
Make a backup copy of the /etc/hosts file.
3.
Edit /etc/hosts and add a line that defines the printer's IP address and its
name. The IP address you enter here for the printer must be the same
address you specified as the printer's IP address when it was configured.
The name is the name by which your workstation identifies the printer.
IRIX 5.3 and IRIX 6.x with Impressario Client
The following procedure describes how to use the SGI Printer Manager program to
configure a workstation running IRIX 5.3 and IRIX 6.x with Impressario Client to
support a color PostScript printer.
1.
From the Toolchest, click System/Printer Manager, or type printers at the
command line.
2.
Click Printer and select Add from the pull-down menu.
3.
Fill in the fields; refer to the following table.
Field name
Description
New Printer Name
Name of the print queue (this can be anything).
Connection Type
Select Network.
Remote Host Name
The name that you entered in your /etc/hosts file
as the remote machine name.
Remote Printer Name
4.
Queue name that the printer recognizes:
■
PS for PostScript
■
PCL for text
■
HPGL for HP7475A
■
AUTO for automatic selection.
Click OK.
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IRIX 6.x with Impressario Server
The following procedure describes how to use the SGI Printer Manager program to
configure a workstation running IRIX 6.x with Impressario Server to support a color
PostScript printer.
1.
From the Toolchest, click System/Printer Manager, or type printers at the
command line.
2.
Click Printer and select Add from the pull-down menu.
3.
Fill in the fields; refer to the following table.
Field name
Description
New Printer Name
Name of the print queue (this can be anything).
Printer Connected To
Select Local Host.
Location Code
Optional; may contain information describing the
location of the printer.
Location Description
Optional; may contain information describing the
location of the printer.
Printer Type
Select one of the Generic Color PostScript
entries.
Printer is Attached to
Select Network.
Printer's Name (or IP Address)
The name that you entered in your /etc/hosts file
as the remote machine name.
Printer is Attached to Network With
Network card Installed in printer.
4.
Click OK.
IBM AIX 3.x and 4.x
Modify the /etc/hosts file to identify the printer to the workstation:
1.
Log onto your system as root.
2.
Make a backup copy of the /etc/hosts file.
NOTE
You need superuser privileges to edit this file.
3.
90
Edit /etc/hosts and add a line that defines the printer’s IP address and its
name. The IP address you enter here for the printer must be the same
address you specified as the printer's IP address when it was configured.
The name is the name by which your workstation identifies the printer.
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8
AIX 3.x
The following procedure describes how to use the AIX System Management
program (SMIT) to configure a workstation running AIX 3.x to support a color
PostScript printer.
1.
Log in as root on your workstation.
2.
From the command line, type smit.
3.
Select Devices.
4.
Select Printer/Plotter.
5.
Select Manage Remote Printer Subsystem.
6.
Select Client Services.
7.
Select Remote Printer Queues.
8.
Select Add a Remote Queue.
9.
Fill in the fields; refer to the following table.
Field name
Description
NAME of queue to add
Name of the print queue (this can be anything).
DESTINATION HOST for remote
jobs
The name that you entered in your /etc/hosts file
as the remote machine name.
Name of QUEUE on remote
printer
■
PS for PostScript
■
PCL for text
■
HPGL for HP7475A
■
AUTO for automatic selection.
NAME of device to add
10.
The queue name that the printer recognizes:
Any name.
To process the information, press Enter. Make sure that SMIT finishes with
an OK in the upper left hand corner. To return to the first Printer/Plotter
Devices menu, press F3.
AIX 4.x
The following procedure describes how to use the AIX System Management
program (SMIT) to configure a workstation running AIX 4.x to support a color
PostScript printer.
1.
Log in as root on your workstation.
2.
From the command line, type: smit.
3.
Select Print Spooling.
4.
Select Add a Print Queue.
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5.
Fill in the fields; refer to the following table.
Field name
Description
Attachment Type
Select remote.
Type of Remote Printing
Select Local filtering before sending to
print server.
Remote Printer Type
Select Other, then generic.
Name of NEW print queues to add
Use the down-arrow key to move down to
PostScript, then enter the print queue name
on the right side. This can be anything.
HOSTNAME of remote server
The name that you entered in your /etc/hosts
file as the remote machine name.
Name of QUEUE on remote server
Queue name that the printer recognizes:
■
PS for PostScript
■
PCL for text
■
HPGL for HP7475A
■
AUTO for automatic selection.
TYPE of print spooler on remote
server
Press F4 and select BSD.
Send PASS-THROUGH FLAG to
queue on remote server?
Select F4 and select no.
6.
To process the information, press Enter. Make sure that SMIT finishes with
an OK in the upper left hand corner. To return to the first Printer/Plotter
Devices menu, press F3.
Hewlett-Packard HP-UX 9.x and 10.x
1.
Log in as root on your workstation.
2.
Make a backup copy of the /etc/hosts file.
NOTE
You need superuser privileges to edit this file.
3.
Edit /etc/hosts and add a line that defines the printer's IP address and its
remote machine name.
The IP address you enter here for the printer must be the same address you
specified as the Tektronix printer IP address when you configured the
printer. For example:
134.62.33.138
tekphaser
In this example, 134.62.33.138 is the printer's IP address and
tekphaser is the printer's remote system name.
4.
92
Use the HP System Administrator Manager program (SAM) to configure
an HP workstation. From the command line, type: sam.
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5.
6.
Perform the appropriate step for your HP-UX version:
■
Version 9.x. Highlight Printers and Plotters from the menu. Press
Return or click Open.
■
Version 10.x. Double-click the Printers and Plotters icon.
Perform the appropriate step for your HP-UX version:
■
Version 9.x. Highlight Printers/Plotters from the menu. Press Return
or click Open.
■
Version 10.x. Again, double-click the Printers and Plotters icon.
7.
From the Actions menu, select Add Remote Printer/Plotter.
8.
Fill in the fields. See the following table for example entries
and descriptions. Access SAM's help utility for additional information
about these fields.
Field name
Example entry
Description
Printer Name
phaser360PS
The name you use to access the printer.
You can use any name you want.
Remote System name
tekphaser
The name that you entered in your
/etc/hosts file as the remote
machine name.
Remote Printer name
PS
Queue name that the printer recognizes:
■
PS for PostScript
■
PCL for text
■
HPGL for HP7475A
■
AUTO for automatic selection.
Remote cancel model
rcmodel
-
Remote status model
rsmodel
-
Printer class (version 9.x)
-
Optional
Remote printer is on a
BSD system?
-
Check the box for a BSD system.
9.
8
To save your changes, click OK at the bottom of the window.
10. When you are asked about sending a test file to the printer, type no. (It is
recommended that you do not let SAM send a test file because it may not
be compatible with your printer.)
11. Exit SAM:
a. From the File menu, select Exit.
b. Click Exit SAM.
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Troubleshooting
Testing the network connection
Execute the ping command from the host. For example, type:
ping printer-name
If the ping test to the printer-name fails, try issuing the ping command again,
specifying the printer’s IP address explicitly; type:
ping printer-IP-address
If the ping test succeeds using the printer’s IP address, but fails using the printer’s
name, check the NIS database, DNS, or /etc/hosts file to make sure that you are using
the correct name for the printer. If the ping test fails using the printer’s IP address,
check the cabling and any gateways to make sure that the printer has a working
connection.
Make sure that the printer’s IP address and network mask are consistent with the IP
address and network mask of your local subnet.
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Chapter
9
TCP/IP Configuration
(OS/2 Warp/LAN
Server)
The PhaserShare TCP/IP interface is compatible with these environments:
■
■
OS/2 Warp with TCP/IP V2.0 for OS/2
LAN Server 3.0 or later with the TCP/IP Application Kit.
Before you begin, connect the printer to the network.
Setting the printer’s IP addressing parameters
For information on setting the printer’s IP addressing parameters, see “Setting the
printer’s IP addressing parameters” on page 55.
IBM TCP/IP Version 2.0 for OS/2 includes BOOTP support. Refer to your TCP/IP
documentation for installing and configuring BOOTP on a PC.
NOTE
In the OS/2 Warp environment, the OS/2 boot server and the printer must be on the
same Token Ring.
Edit the hosts file to create an entry that identifies the printer’s IP address and the
printer object name (to be assigned in the next topic). The hosts file is in
C:\TCPIP\ETC.
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Creating an LPR queue in OS/2 Warp Connect (direct LPR
connection to the printer)
OS/2 Warp Connect allows you to print directly to Tektronix printers via LPR (no
server).
NOTE
It is important that LPRPORTD.EXE and LPD.EXE be running in the background.
You can set these to run automatically from the Autostart tab of the TCP/IP
Configuration dialog box.
1.
Create a Printer Object. To do this, use the right mouse button to drag the
Printer template from the Templates folder to the desktop; this displays
the Create a Printer dialog box.
2.
In the Create Printer dialog box, enter the name of the printer.
3.
If the driver is already installed, select the appropriate driver; if the driver
is not installed, you must install it:
a. Click Install new printer driver; this displays the Install new printer
driver dialog box.
b. In the Printer Driver Selection section, select Other OS/2 printer
driver, then specify the path to the driver. For example:
d:\os2drv
c. Click Refresh, then select the new driver from the list. Click Install
and follow the on-screen prompts.
4.
Click the right mouse button on an available Pipe port (0 through 7) and
select Settings from the menu; the Settings dialog box is displayed. If
ports are not selectable or are unavailable, follow these steps:
a. Select Install Ports from Settings and enter C:\TCPIP\DLL where
appropriate. You will only have to do this if no printers were specified
when TCP/IP was installed.
b. This is where the ports that were not available can be selected: Lpt1-3,
Com 1-4, and Pipe 0-7.
c. Once ports are installed, select a Pipe, such as Pipe 1, then double-click
this port.
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5.
9
In the Print Destination section, make the following entries:
■
LPD server. The printer’s IP address.
■
LPD printer. The printer’s name. The printer’s name should be either
PS or AUTO in uppercase letters. It is recommended that you leave
everything else blank.
To return to the Create Printer dialog box, click OK; then click Create.
6.
Set the printer as your default printer:
a. Click the right mouse button on the printer object.
b. Click Set default, then select the new printer object.
OS/2 client-to-server setup
1.
Create a network printer object:use the right mouse button to drag the
Network Printer template from the Templates folder; the Access another
network printer dialog box is displayed.
2.
In the Access another network printer dialog box, make the following
selections from the list boxes:
■
Network. Network protocol.
■
Server. Name of the server for the queue.
■
Resource. Name of the queue.
Click OK; this creates a network printer object.
3.
Click the right mouse button on the network printer icon and select
Settings from the menu; this displays the Settings dialog box.
4.
In the Settings dialog box, select the Printer driver tab. If the driver is
already installed, select the appropriate driver; if the driver is not installed,
you must install it:
a. Click the right mouse button on any driver and select Install from the
menu.
b. In the Printer Driver Selection section, select Other OS/2 printer
driver, then specify the path to the driver.
c. Click Refresh, then select the new driver from the list. Click Install.
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TCP/IP Configuration (OS/2 Warp/LAN Server)
Warp Server 4.0/Warp Connect
Warp Server is replacing OS/2 LanServer and also allows printing to Tektronix
printers via LPR.
98
1.
Use the procedure under “Creating an LPR queue in OS/2 Warp
Connect (direct LPR connection to the printer)” on page 96.
2.
Make the new printer available to network clients; see your OS/2
server documentation for details.
PhaserShare Networking Manual
Chapter
10
Windows NT
The procedures in this chapter are valid for Windows NT version 3.x and 4.x. For
information about driver installation for later versions of Windows NT, contact
Tektronix technical support or visit the Tektronix web site:
www.tek.com/Color_Printers/support
Setting the printer’s IP address
There are three ways to set the printer’s IP address:
■
Use the printer’s front panel. For more information, see “General
information on setting IP parameters (front panel)” on page 57.
■
Use DHCP. For more information, see “Setting IP parameters: DHCP” on
page 66.
■
Download a PostScript utility file. For more information, see the
README file on the printer’s CD-ROM. The README file is in the UTILS
directory.
Adding the Windows NT 4.0 driver on a Windows NT 4.0 server
or workstation
The Windows NT 4.0 PostScript driver is a PPD-based driver. Follow these
instructions to add or update the Tektronix Phaser PPD for use with
Windows NT 4.0. Adding this support gives your printer access to Tektronix page
sizes, tray selection, TekColor color corrections, and resident fonts.
This update procedure provides printer page-size information for Windows NT
applications. These instructions assume a basic familiarity with Windows NT
operation and terminology. For additional information about Windows NT, refer to
your Microsoft Windows NT documentation.
NOTE
You may need the Windows NT 4.0 CD-ROM or your printer’s software CD-ROM to
complete this procedure.
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Windows NT
Add the printer
1.
Log in as Administrator or a user with administrator privileges.
2.
Click Start, Settings, and Printers.
3.
In the Printers dialog box, double-click Add Printer.
■
If you intend to do your printer management from this computer, click
My Computer. The rest of this procedure applies when you click My
Computer.
■
If you intend to do your printer management from another computer,
click Network Print Server. In this case, you need only enter the
printer’s name in the Printer field and click OK. The rest of this
procedure does not apply.
4.
Click Next.
5.
If the printer is connected directly to the computer, select the port the
printer is connected to:
a. LPTx is for a parallel-printer connection.
b. COM is for a serial-connected printer.
6.
100
If the printer is connected to a network, click Add Port. Tektronix printers
support two types of network ports, LPR and AppleTalk. The next topic
covers LPR ports; for information on AppleTalk ports, see “Creating an
AppleTalk port” on page 101.
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10
Creating an LPR port
1.
To connect via TCP/IP, double-click LPR Port in the Printer Ports dialog
box. If LPR Port is not listed in this box, the Microsoft TCP/IP Printing
Service must be installed on the NT machine:
a. Click Start, Settings, Control Panel, and Network.
b. Click Services, then click Add.
c. Select Microsoft TCP/IP Printing, then click OK and install this
service. The original Windows NT distribution CD-ROM is needed
during installation.
NOTE
The TCP/IP protocol must also be installed on the server. Click the Protocol tab to
verify if it is installed. See your Windows NT documentation for details. Reboot
Windows NT after installing TCP/IP.
2.
In the Add LPR compatible printer dialog box, enter the printer's IP
address or DNS name in the box labeled Name or address of server
providing lpd. In the box marked Name of printer or print queue on that
server, enter PS or AUTO in uppercase. Click OK.
3.
When returned to the Printer Ports box, click Close.
4.
At the Add Printer Wizard dialog box, click the box next to this new port; a
check mark is added. Click Next.
Creating an AppleTalk port
1.
In the Printer Port dialog box, double-click AppleTalk Printing Devices.
2.
In the Available AppleTalk Printing Devices dialog box, select the zone
where the printer resides. If no zone name appears, double-click the zone
icon.
3.
Windows NT searches for all AppleTalk devices in that zone and displays a
list; double click your printer.
4.
Windows NT prompts you to capture the printer; click No. (Capturing the
printer causes it to disappear from the Chooser.)
5.
After adding the printer port, click the box next to the new port to select it;
click Next.
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Windows NT
Install the driver
1.
In the Add Printer Wizard dialog box, click Have Disk to add a new
Tektronix driver.
2.
Type the path name to the driver files. This can be A:\ if the files are on a
diskette. If these files were downloaded from an on-line service, type the
path name where they were saved. Click OK.
3.
Select the printer model and click Next.
4.
If prompted that a driver is already installed for this printer, select Replace
existing driver. Click Next.
Name the printer and set up sharing
1.
102
Type the printer's name; this can be any name you want. If the
Windows-based applications are to use this printer as the default printer,
click the appropriate box. Click Next.
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Windows NT
2.
10
If this printer is to be shared on the network, click Shared and click all
applicable platforms that may be printing to this printer. If desired, enter a
Share Name for the printer. If the printer is a local printer only, click Not
shared. Click Next.
Windows NT creates the printer
1.
If you want Windows NT to print a test page after installing the printer
driver, click Yes (recommended). If you do not want the Windows NT test
page, click No. When finished, click Finish.
2.
At this point, Windows NT is ready to create the printer. You may need the
original Windows NT distribution CD-ROM or your printer’s software
CD-ROM to complete this step. Once the CD-ROM is installed, type the
drive letter or path name to the files requested. On the Windows NT
CD-ROM, the files are usually in the I386 directory for Intel-based
Windows NT servers. Click OK.
3.
If you chose to have a test page printed in Step 1, check to see if it printed.
If the test page printed, click OK.
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Windows NT
Adding the Windows NT 4.0 driver on a
Windows NT 3.51 server
NOTE
For proper installation, use the latest Windows NT 3.51 drivers and
Windows NT 4.0 drivers, available from the Tektronix web site:
www.tek.com/Color_Printers/support/software.html
The following procedure describes how to set up the Windows NT 3.51 server to
automatically load a Windows NT 4.0 driver on a Windows NT 4.0 client.
NOTE
You must have Administrator access on the Windows NT 3.51 server.
Add the printer
104
1.
From a Windows NT 4.0 client, click the right-mouse button on Network
Neighborhood. Select Find Computer.
2.
Type the name of the Windows NT 3.51 server. Press Enter.
3.
Double-click the Windows NT 3.51 server icon.
4.
Double-click the Windows NT 3.51 server's Printers folder.
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5.
In the Windows NT 3.51 server's Printers folder, double-click Add Printer.
(If you do not have an Add Printer icon, then you are not logged on with
an account that has Administrator access on the Windows NT 3.51 server.)
The first Add Printer Wizard dialog box should say Remote print server
<3.51 server name>.
6.
Select the port where the printer is connected.
10
NOTE
You cannot create a port on the Windows 3.51 server from the Windows 4.0
client; create the port on the Windows 3.51 server. After the port is created,
you can select that port from the Windows 4.0 client.
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Windows NT
Install the driver
106
1.
In the Add Printer Wizard dialog box, click Have Disk to add a new
Tektronix driver.
2.
Type the path name to the driver files. This can be A:\ if the files are on a
diskette. If these files were downloaded from an on-line service, type the
path name where they were saved. Click OK.
3.
Select the printer model and click Next.
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Enter the printer’s name and set up sharing
1.
Type the printer's name; this can be any name you want. Click Next.
2.
If this printer is to be shared on the network, click Shared and highlight all
applicable platforms that may be connecting to this server
(Windows NT 4.0 x86 should be one). If desired, enter a Share Name for
the printer.
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Windows NT
Windows NT creates the printer
1.
If you want Windows NT to print a test page after installing the printer
driver, click Yes (recommended). If you do not want the Windows NT test
page, click No. When finished, click Finish.
2.
When prompted for the Windows NT 3.51 CD-ROM, insert it into your
computer’s CD-ROM drive and click OK.
3.
Type the path name to the driver.
NOTE
For proper installation, you must use the latest Windows NT 3.51 drivers and
Windows NT 4.0 drivers, which are available from the Tektronix web site:
www.tek.com/Color_Printers/support/software.html
The printer should now exist on the Windows NT 3.51 server and have
Windows NT 4.0 drivers available. Now any Windows 4.0 client can use that shared
printer, and the driver is installed automatically.
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10
Adding a Windows NT 3.x driver
This update procedure provides printer page size information for Windows NT
applications. However, TekColor color corrections and other PostScript Level 2
features are not supported by the Windows NT driver. Refer to your printer’s user
documentation for instructions on other ways of selecting color corrections. Refer to
your Microsoft Windows NT documentation for details on features in the
Windows NT driver.
These instructions assume a basic familiarity with Windows NT operation and
terminology. For additional information about Windows NT, refer to your Microsoft
Windows NT documentation.
1.
Start your system with Windows NT.
2.
From the Main window, double-click the Print Manager icon.
3.
Install the Tektronix printer. From the Printer menu, select Create Printer;
the Create Printer dialog box appears.
4.
Under Driver, scroll to the end of the list and select Other; the Install
Driver dialog box appears.
5.
When prompted, do one of the following.
6.
■
If you are using the printer’s CD-ROM: Type the CD-ROM drive
location. Click OK; the Select Driver dialog box appears.
■
If you are using the printer’s software for Windows diskette:
Type the diskette drive location. Click OK; the Select Driver dialog
box appears.
Under Printer Driver, choose your printer from the list, then click OK.
NOTE
If you are using older drivers, you get a series of Noncritical Errors stating
that Windows NT is unable to open the PSCRIPT.DLL file and the
PSCRIPT.DRV files. Click Ignore or update your driver.
7.
Under Print to, scroll to the end of the list and select Other; the Printer port
dialog box appears. Tektronix printers support two types of network ports
in Windows NT: LPR and AppleTalk. The next topic covers LPR ports; for
information on creating an AppleTalk port, see “Creating an AppleTalk
port” on page 111.
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Windows NT
Creating an LPR port
1.
In the Printer Port dialog box, click the LPR port. If the LPR port is not
listed in the Printer Port dialog box, the Microsoft TCP/IP Printing Service
needs to be added to the Windows NT machine:
a. In the Control Panel, double-click Network; the Network Settings
dialog box appears.
b. In Network Settings, click Add Software; the Add Network Software
dialog box appears.
c. In the Add Network Software dialog box, click the drop-down menu
for Network Software. In the list, select TCP/IP Protocol and Related
Components, then click Continue; the TCP/IP Installation dialog box
appears.
d. In the TCP/IP Installation dialog box, select TCP/IP Network Printing
Support. (Consult your Windows NT documentation for information
on other TCP/IP options.)
e. Click Continue to install this service. The original Windows NT
distribution diskettes are needed during installation. To apply these
changes, restart Windows NT.
2.
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In the Add LPR compatible printer dialog box, enter your printer’s IP
address in the field named Name or address of server providing lpd.
In the field named Name of printer or print queue on that server, enter PS
or AUTO in UPPERCASE letters.
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Creating an AppleTalk port
1.
In the Printer Port dialog box, double-click the AppleTalk Printing
Devices port. If the AppleTalk Printing Devices port is not listed in the
Printer Port dialog box, the Microsoft Services for Macintosh needs to be
added to the Windows NT machine:
a. In Control Panel, double-click Network; the Network Settings dialog
box appears.
b. In the Network Settings dialog box, click Add Software; the Add
Network Software dialog box appears.
c. In the Add Network Software dialog box, click the drop down menu
for Network Software. In the list, select Services for Macintosh, then
click OK to install the service. The original Windows NT distribution
diskettes are needed during installation. To apply these changes,
restart Windows NT.
2.
In the Available AppleTalk Printing Devices dialog box, select the zone
where the printer resides. If no zone name appears, double-click the zone
icon.
3.
Windows NT searches for all AppleTalk devices in that zone and displays a
list; double click your printer.
4.
Windows NT prompts you to capture the printer; click No. (Capturing the
printer causes it to disappear from the Chooser.)
Set up sharing
If this printer is to be shared on the network, perform the following steps:
1.
In the Create Printer dialog box, check the option Share this printer on the
network.
2.
Enter any name you want for the Share Name.
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Windows NT network communication
TCP/IP connection
Basic concepts of TCP/IP printing
In Windows NT, printing via TCP/IP is accomplished using the LPR (Line Printer
Request) protocol. Because LPR was developed for UNIX systems, comparing
Windows NT and UNIX implementations may be helpful.
The LPR protocol is a host-to-host protocol, rather than a host-to-printer protocol.
When printing via LPR, the computer sending the print job assumes that it is
sending the job to another computer, or print server, which sends the job to the
printer. In UNIX terminology, the print server is called a remote host. The print
server can have several printers connected to it. The way to differentiate between
different printers when spooling to the print server is to print to a specific remote
queue.
The following table summarizes these concepts of TCP/IP printing and the
terminology used in UNIX and Windows NT environments.
Concept
Description
UNIX term
NT term
Print server
An IP address or a DNS name
that is mapped to this address.
This is how your computer knows
where to send the print job.
Remote host
Name or
address of
host providing
LPD
Print queue
For Tektronix printers, this is PS
(PostScript) or AUTO
(AutoSelect).
Remote printer
queue name
Name of
printer on that
machine
Your Tektronix printer emulates a print server. Tektronix printers are accessed by
giving an NT host a remote host name that will point to the printer. This is true only
if the print job is spooled directly to the printer via its internal network interface, and
not through an external third-party print server. If the print job is spooled through
an external third-party print server, the remote host name is the TCP/IP address of
the print server and the remote queue name is the name of the queue for that print
server.
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10
Windows NT network troubleshooting
Error messages in Print Manager
When there is a problem printing from Windows NT, often print jobs stay in Print
Manager with ambiguous messages like Printer Error or Permission
denied. If the printer is connected via TCP/IP, there is probably a problem with the
way LPR was set up.
Begin troubleshooting by opening the Event Viewer in the Administrative Tools
program group. When it opens, click Log, scroll down, and select Application.
Look at any of the error messages that say LPR Print Monitor. Double-clicking
the error message tells you more information about the error. The following topics
deal with specific errors reported in the Event Viewer.
Printer PS on host IP-address is rejecting your request
At the MS-DOS command prompt in Windows NT, type the ping command in the
following format:
ping IP-address
For example:
ping
■
■
134.62.36.134
If the printer does not reply or the request times out, either the printer does
not have an IP address, or the NT host cannot find the printer.
■
If the printer does not have an address, assign one as described in
“Setting the printer’s IP addressing parameters” on page 55.
■
If the printer has an IP Address, your printer could have a faulty
network connection or a defective network card.
If the printer does respond, disconnect the printer from the network and
send the ping command again.
■
If you get a response this time, there is a duplicate IP address on the
network. Make sure that all devices on the network have a unique IP
address.
■
If you do not get a response this time, the printer's IP address is valid,
but LPR may be disabled on the printer. Print a Configuration Page
and look under LPR. For instructions on how to print a Configuration
Page, see “The printer’s Configuration Page” on page 6. For
instructions on enabling or disabling protocols, see Chapter 15,
“Disabling Protocols”.
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Printer printer-name on host IP-address is rejecting your request
The remote queue name is not correctly set. Refer to Step 2 in the appropriate
procedure:
■
Windows NT 4.0 driver on Windows NT 4.0 server. See “Creating an LPR
port” on page 101.
■
Windows NT 3.x driver. See “Creating an LPR port” on page 110.
Printer PS on host IP-address is unreachable
or
The LPR print monitor failed to open a temporary file while spooling output for
port IP-address:PS
With this problem, you can print all PostScript jobs when logged into the NT Server
as administrator, but users cannot print. Users cannot print because they lack the
permissions to spool to the system file areas.
This problem is frequently encountered after applying Service Pack 2, 3, or 4 to a
Windows NT 3.51 print server installed on an Windows NT File System (NTFS)
partition. Windows for Workgroups, Windows 95, and other clients will no longer be
able to print to shared LPR printers (print queues on Windows NT which are using
LPR to reach their destination).
Service Pack updates change the permissions of the SPOOL and PRINTERS
sub-directories to be read-only (write-protected). Also, an administrator could easily
do this (for security reasons) without a Service Pack Update.
To fix this problem in Windows NT 4.0:
1.
Log in as administrator.
2.
Double-click My Computer.
3.
Open the folder C:\Winnt\system32.
4.
Set permissions on the spool folder:
a. Click the right mouse button on the spool folder.
b. In the pull-down menu, click the left mouse button on Sharing; this
displays the Printer Properties dialog box.
c. Click Security.
d. Click Permissions; this displays the Directory Permissions dialog box.
e. In the Directory Permissions dialog box, click Everyone. From the Type of
Access pull-down list, select Full Control.
f. To close the Directory Permissions dialog box, click OK.
g. To close the Printer Properties dialog box, click OK.
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5.
10
Set permissions on the Printers folder:
a. In the C:\Winnt\system32 folder, open the spool folder.
b. Click the right mouse button on the Printers folder.
c. In the pull-down menu, click the left mouse button on Sharing; this
displays the spoolProperties dialog box.
d. Click Security.
e. Click Permissions; this displays the Directory Permissions dialog box.
f. In the Directory Permissions dialog box, click Everyone. From the Type of
Access pull-down list, select Full Control.
g. To close the Directory Permissions dialog box, click OK.
h. To close the spoolProperties dialog box, click OK.
To fix this problem in Windows NT 3.1:
1.
Log in as administrator.
2.
In the Main group, double-click File Manager.
3.
Open the folder C:\WINNT35\system32.
4.
Set permissions on the spool folder:
a. Click the spool folder.
b. From the Security menu, select Permissions; this displays the
Directory Permissions dialog box.
c. In the Directory Permissions dialog box, click Everyone. From the
Type of Access pull-down list select Full Control.
d. To return to File Manager, click OK.
5.
Set permissions on the Printers folder:
a. In the C:\WINNT35\system32 folder, open the spool folder.
b. Click the Printers folder.
c. From the Security menu, select Permissions; this displays the
Directory Permissions dialog box.
d. In the Directory Permissions dialog box, click Everyone. From the
Type of Access pull-down list, select Full Control.
e. To return to File Manager, click OK.
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Windows NT
Printing from the command line via lpr
To send a Postscript file to the printer using lpr, type the following lpr command in
at the MS-DOS command prompt in Windows NT:
lpr -S IP-address -P PS filename
For example:
lpr -S 134.62.36.161 -P PS FONTS.PS
■
If you get the following message, your printer is spooling to the wrong IP
address, LPR is disabled on the printing device, or LPR on the printing
device is denying access:
Error: print server did not accept request.
Job aborted.
■
If you get the following message, the printer has TCP/IP disabled or your
printer is spooling to an invalid IP address:
Error: print server unreachable or specified
printer does not exist.
Print a Configuration Page and make sure that TCP/IP is still enabled. For
instructions on how to print a Configuration Page, see “The printer’s
Configuration Page” on page 6. For instructions on enabling or disabling
protocols, see Chapter 15, “Disabling Protocols”. Check to see if your
printer is spooling to a correct IP address.
NOTE
When using the lpr command at a DOS command prompt when the Name of the
print queue is not PS, this message is displayed: Error: print server did not
accept request. Job aborted.
Checking the IP address of the Windows NT server
If you have tried the techniques described in this troubleshooting topic and
communication is still not happening, check the IP address of the Windows NT
server. If it is in a different class (possibly even a different network number in the
same class), it can prevent communication from taking place.
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Chapter
11
Windows 95 and
Windows 98:
PhaserPort Software
The Tektronix PhaserPort software is a port monitor that allows you to print directly
from Windows 95 and Windows 98 to a networked Tektronix printer via TCP/IP.
There is no need for third-party software or a third-party interface attached to the
parallel port. PhaserPort gives your printer increased throughput without
sacrificing connectivity.
TCP/IP configuration for the PC
If you don't already have a TCP/IP address configured for your PC, contact your
system administrator to ensure that the configuration is made according to your
company guidelines. If there is no TCP/IP network already in place, configure your
PC with a unique address such as 192.1.1.1.
To check the IP address for your PC, follow these steps:
1.
From the Start menu, click Run.
2.
Enter:
winipcfg
3.
Click OK.
4.
Choose your network adapter from the pulldown list.
5.
The IP address is listed in the IP Address field.
For more information on installing and configuring TCP/IP in Windows
environments, see your Microsoft Windows documentation.
Setting the printer’s IP address
There are three ways to assign the printer’s IP address:
■
Use the printer’s front panel. For more information, see “General
information on setting IP parameters (front panel)” on page 57.
■
Use DHCP. For more information, see “Setting IP parameters: DHCP” on
page 66.
■
Download a PostScript utility file. For more information, see the README
files on the printer’s CD-ROM. PC users will find the README file for the
PostScript utility files in the UTILS directory. Macintosh users will find the
ReadMe file to the PostScript utility files in the Network Utilities folder.
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PhaserPort software installation
Using the installer
You can install PhaserPort software using the installer on your printer’s software
CD-ROM. A single integrated installer is used to install printer drivers, PhaserPort,
and other software.
1.
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Put the printer’s software CD-ROM into the CD-ROM drive.
■
If the Windows autorun feature is enabled, the CD-ROM launches
automatically.
■
If the Windows autorun feature is disabled, double-click My
Computer, then double-click the CD icon to launch the CD-ROM.
2.
View the brief introductory information, then click Install Drivers to
launch the installer.
3.
When you are prompted to select Easy Install or Custom Install, select
Custom Install.
4.
During custom installation, a dialog is displayed enabling you to select the
options you want to install. Check the box for PhaserPort. To install the
drivers and PPD files for your printer, check the box for Drivers/PPDs (this
is recommended for first-time installations). Follow the on-screen prompts
to complete the installation. For details, see “Create your first port and
install the printer” on page 119.
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Create your first port and install the printer
1.
After the PhaserPort software is installed, the Add PhaserPort dialog is
displayed. Create your first port:
a. In the Description field, enter a name for the port (this can be the
printer name/model, location, or any other descriptive name of your
choice), such as Phaser 740.
b. In the Name/Address field, enter the IP address or DNS name of the
printer (for example, 192.1.1.2).
If you don’t know the printer’s IP address or DNS name, click Browse
to display a list of printers on the network. Double-click the printer
you want; PhaserPort automatically enters the information into the
Add PhaserPort dialog. To search the network again, click Refresh; to
narrow down the search by using subnets, click Advanced.
c. Click OK.
2.
If you have NetWare software installed on your computer, you are asked if
you want to install the PhaserShare Administrator software. If you also
want to print using NetWare, choose Yes, then click Next.
3.
If you chose to install drivers and PPD files earlier in the installation, the
Finish Installation dialog displays information about the Add Printer
Wizard. Read the information, then click Next to start the Add Printer
Wizard, which allows you to install the driver for your printer. The drivers
are on your printer’s CD-ROM.
If you did not choose to install drivers and PPD files earlier in the
installation, go to Step 5.
4.
Install the printer.
a. In the Add Printer Wizard, click Next. Choose Local printer, then click
Next.
b. Click Have Disk, type the drive letter for the CD-ROM, and click OK.
c. Select your printer from the list, then click Next.
d. In the Available ports list, select the port you created during the first
part of the installation and click Next.
e. If desired, change the printer’s name (the name that will show in your
Printers window). You can also choose to make this printer your
default Windows printer. Click Finish.
f. If you are prompted to send a test page to the printer, choose No. Click
Finish.
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5.
Complete the installation.
a. In the Installation Completed dialog, click Finish.
b. When prompted, finish the setup by registering your printer and
restarting your computer.
The following topics provide instructions for using PhaserPort after the initial
installation:
■
The next topic: “Adding a port for a new printer”
■
“Adding a port to an existing printer” on page 120
■
“Changing a port’s IP address” on page 121
Adding a port for a new printer
Use this procedure to install a new printer and add a port for it.
1.
Start the Add Printer Wizard:
a. From the Start menu, select Settings, then click Printers.
b. From the Printers window, open Add Printer.
2.
Use the Add Printer Wizard to install the printer. When prompted, make
the following choices:
■
When prompted to specify how the printer is attached, chose Local
Printer.
■
Chose LPT1 as the connection port.
If you are prompted to send a test page to the printer, choose No.
3.
When you are finished with Add Printer Wizard, follow the directions in
the next topic, “Adding a port to an existing printer” on page 120.
Adding a port to an existing printer
Use this procedure to add a port after you have installed the printer.
1.
Select your printer:
a. From the Start menu, select Settings, then click Printers.
b In the Printers window, right-mouse click on your printer.
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2.
From the pop-up menu, choose Properties.
3.
When the properties dialog for the printer is displayed, click Details.
4.
Click Add Port, then select Other.
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5.
11
Highlight PhaserPort and click OK; this displays the Add PhaserPort
dialog.
a. In the Description field, enter a name for the port (this can be the
printer name/model, location, or any other descriptive name of your
choice), such as Phaser 740.
b. In the Name/Address field, enter the IP address or DNS name of the
printer (for example, 192.1.1.2).
If you don’t know the printer’s IP address or DNS name, click Browse
to display a list of printers on the network. Double-click the printer
you want; PhaserPort automatically enters the information into the
Add PhaserPort dialog. To search the network again, click Refresh; to
narrow down the search by using subnets, click Advanced.
c. Click OK.
6.
Click OK again to apply the changes; the printer driver is now configured
to use your new PhaserPort.
Changing a port’s IP address
If the IP address of the printer is changed, change the IP address of the
corresponding port:
1.
Select your printer:
a. From the Start menu, select Settings, then click Printers.
b. In the Printers window, right-mouse click your printer, then click
Properties.
2.
In the Properties dialog, click Details.
3.
Verify that PhaserPort appears in the Print to the following port field and
click Port Settings.
4.
In the Configure PhaserPort dialog, enter the correct IP address or DNS
name for the printer.
If you don’t know the printer’s IP address or DNS name, click Browse to
display a list of printers on the network. Double-click the printer you
want; PhaserPort automatically enters the information into the Add
PhaserPort dialog. To search the network again, click Refresh; to narrow
down the search by using subnets, click Advanced.
5.
Click OK.
6.
Click OK again to apply the changes.
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PhaserShare Networking Manual
Chapter
12
PhaserLink Printer
Management Software
PhaserLink Printer Management Software is a printer administration and support
tool using World Wide Web technology. With PhaserLink Printer Management
Software, you can access printer status and manage your printer over the network
using a web browser. PhaserLink Printer Management Software gives you the
following capabilities:
■
You can receive printer status and manage your printer over the network
using a standard web browser.
■
You can define a link to your local web server’s support page.
■
You can access on-line manuals and technical support information by using
built-in links to the Tektronix web site.
PhaserLink Printer Management Software provides an easy-to-use, consistent
interface that you can use to perform most of the configuration tasks described
throughout this manual.
System requirements
PhaserLink Printer Management Software provides printer status and printer
management, independent of network servers and operating systems.
PhaserLink Printer Management Software requires only a World Wide Web browser
and a TCP/IP connection between the printer and the network. (TCP/IP and HTTP
must be enabled in the printer.)
Multiple language support
PhaserLink Printer Management Software is displayed in the language selected from
the printer’s front panel. See your printer’s user documentation for information on
selecting a language.
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PhaserLink Printer Management Software
Accessing printer information from a browser
Before you can view your printer’s information pages, you must connect the printer
to the network using a TCP/IP connection and set the printer’s IP address.
Once the TCP/IP connection has been established and the printer’s IP address is set,
you can visit the printer’s home page from your web browser by entering the
printer’s URL (Uniform Resource Locator), just as you would to visit any web site.
The printer’s default URL is listed here:
http://printer’s-IP-address/
where printer’s-IP-address is the IP address you set for the printer during TCP/IP
configuration.
NOTE
Some platforms and browsers allow you to set a name/IP address pair in the UNIX
host table (or equivalent network name-server database on a non-UNIX host); the
printer’s name can be used in place of the IP address in the URL. For example:
http://Phaser360-Marketing/
Printer information pages
Your printer’s Current Status page is your starting place for viewing your printer’s
information. From the Current Status page, you can access other pages internal to
the printer, and you can link to a number of external web sites as well.
PhaserLink Printer Management Software pages have three components:
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■
Header. The header is at the top of the page. It is the same for all printer
pages. The header shows the Tektronix logo, a picture of the printer, and
the printer’s model number.
■
Main section. The top of the main section reports the page name and the
printer name. The rest of the middle section is different for each printer.
■
Navigation links. Five navigation links take you to other printer pages.
The following table describes the links and the pages they lead to.
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12
PhaserLink Printer Management Software navigation links
Link/Page
Description
Status
For Phaser 840, 740, 780, 360, 350, 380, 560, 600 printers. Contains live printer status, which is
updated according to the value specified in the Status Refresh Display field. If an option is not
installed, no parameters are displayed for that option.
For Phaser 340 and Phaser 550 printers. Contains read-only printer status at the time the page
was requested. Status messages are not automatically updated while the page is displayed. If an
option is not installed, no parameters are displayed for that option.
Configuration
Allows you to configure and manage your printer over the web.
Also allows you to print the printer’s internal help pages (for example: Startup Page, Configuration
Page, sampler pages, demo pages).
Help
Allows you to print the printer’s internal help pages (for example: Startup Page, Configuration
Page, sampler pages, demo pages).
Allows you to download a PostScript error handler file to the printer for help in diagnosing printing
problems.
Contains a link to the Tektronix Color Printer web server for on-line help and technical support.
Allows you to define a link from the printer’s web pages to your local web server. You can use this
link to supply your own site-specific on-line help information.
Reference
Contains links to the Tektronix Color Printer web server for printer manuals and other customer
publications, printer updates, product information, and new printer registration.
Smart Ideas
Phaser 840, 740, 780, 360, 380, and 560 printers. Provides an on-line connection to examples
and templates of things you can do with your Tektronix color printer.
Gallery
Phaser 340, 350, and 550 printers. Provides an on-line connection to examples and templates
of things you can do with your Tektronix color printer.
List Printers
(Phaser 840
and 780
printers only)
Displays a list of all Tektronix printers on the same IP network as the printer you are connected to.
Click on any printer in the list to view that printer’s PhaserLink Status page.
NOTES: The link Copyright Tektronix, Inc. connects you to a page of copyright information on the Tektronix web
server.
In the Help and Reference pages, when you click a link that connects you to the Tektronix web server, the printer
sends status information back to the Tektronix server. Transmitting this information ensures the quickest connection
to relevant product and update information. Tektronix may store this information to serve you better in the future.
See “Information Forwarding” on page 128 for more information.
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PhaserLink Printer Management Software
Printer status display
To display the printer’s live status, click the link Start Status Update on the printer’s
Current Status Page; the Live Status page is displayed.
The page has two parts:
■
The status summary reports information about the printer’s status and
configuration.
■
The status icon graphically indicates the printer’s status. The following
table summarizes all of the status icons.
Printer status icons
126
Icon
Description
Ready/Standby
The printer is ready to accept data.
Busy
If the light in the lower-right corner of the icon is yellow, the printer
is printing or processing data.
Jam
Paper is jammed in the printer. Check the printer to resolve the
problem.
Error
The triangle in the lower-right of the icon is red, indicating that there
is an error at the printer, such as ink or toner empty. Check the
printer and try to resolve the problem.
Warning
The triangle in the lower-right of the icon is yellow, indicating that
there is a non-critical problem at the printer, such as a paper-low or
ink-low condition.
Paper
This could be caused by any of three conditions:
PhaserShare Networking Manual
■
The printer is out of paper.
■
The printing application has requested a paper size not currently
loaded in the printer.
■
The printing application has requested that paper be fed
manually.
PhaserLink Printer Management Software
12
PhaserLink Printer Management Software help files
Most PhaserLink pages allow you to view and set printer parameters through fields.
HTML files containing descriptions of the fields are supplied on the printer’s
CD-ROM in the PHLINK directory, where the file PLHOME.HTM is the home page
for the help files. These files can be viewed using any browser that supports
HTML 3.0.
If you copy these PhaserLink software help files to your local web server, then define
that server as your local link, PhaserLink users can access the help files from the
printer’s PhaserLink software Help page.
To configure PhaserLink Printer Management Software Help
1.
Copy the PhaserLink HTML help files from the printer’s CD-ROM to your
local web server. Note the URL for the PhaserLink Help home page,
PLHOME.HTM.
2.
Access the printer’s Status page by entering the printer’s URL into your
browser. See “Accessing printer information from a browser” on page 124
for more information.
3.
Click Configure; this displays the View and Configure Settings page.
4.
Click Define Local HTTP Link; this displays the Define Local HTTP Link
page.
5.
Enter the URL that you have set up for the PhaserLink Help home page
(don’t forget the prefix http://). If you have configured PhaserLink to
require a password, enter it into the Password field. Then click Do/Apply.
NOTE
PhaserLink passwords are not encrypted.
To access PhaserLink Printer Management Software Help
After you have defined the PhaserLink Help home page as your local link,
as described in the previous procedure, users can access PhaserLink Help this way:
1.
Click Help; this displays the Help page.
2.
On the Help page, click local HTTP link; this displays the home page for
PhaserLink software help.
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Setting printer parameters: PhaserLink Printer Management
Software pages
If there are read-write parameters on the page, there is a field at the bottom of the
page for a validation password. By default, the password is a NULL string (no
characters). The password is common across all PhaserLink Printer Management
Software pages.
NOTE
PhaserLink passwords are not encrypted.
■
If you enter an invalid password, the printer reports an error. The
Validation Password link displays the Set Administrator Password page,
which you can use to change the password.
■
Click Restore Initial Form Values to restore all the values on the page to
their previous settings.
■
To transmit changes to the printer, click Do/Apply.
Information Forwarding
When you click a link that connects you to the Tektronix web server, the Information
Forwarding feature causes the printer to send the following printer status
information back to the Tektronix server:
■
Printer model
■
Firmware version
■
Printer ID number
■
Page count
■
Language
■
Serial Number
Transmitting this information back to the Tektronix server ensures the quickest
connection to relevant product and update information. Tektronix may store this
information to serve you better in the future.
Disabling Information Forwarding
1.
Display the View and Configure Information Forwarding page.
2.
Select No from the Information Forwarding Enabled menu button.
3.
If a validation password has been assigned, enter the password to make the
change to take effect.
NOTE
PhaserLink passwords are not encrypted.
4.
128
Click Do/Apply.
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Printer Management
Job accounting
The printer can store information about jobs printed. The information, in the form of
a log file, is stored either in the printer’s memory or on a hard disk, if one is
connected to the printer. If the log file is stored in the printer’s memory, it is lost
when the printer is reset; therefore, it is recommended that a hard disk be used with
this job accounting feature.
The log file is a list of job accounting records stored by the printer. Each record
contains fields such as user name, job name, pages printed, job times, and toner
used. Not all fields are supported by all printers. For details, refer to the
PhaserShare Administrator or PhaserLink Printer Management Software on-line
help.
The actual job accounting values reported vary depending on the protocol and print
command used when each job was printed. For example, using NPRINT over
NetWare provides the printer with the most information about the job being printed.
When using Windows and NetWare, the job name is often LST: or LST:BANNER.
Other jobs from other ports may provide even less information about the job.
Job accounting is available through the PhaserShare Administrator and PhaserLink
Printer Management Software. See the next topic, “Job accounting: PhaserShare
Administrator” and “Job accounting: PhaserLink Printer Management Software” on
page 130.
Job accounting: PhaserShare Administrator
1.
Display the Job Display tab:
a. In the Main window, click Configure Printer; this displays the
Configure Printer dialog box.
b. In the Configure Printer dialog box, click Job Display; this displays the
Job Display tab.
2.
When the Job Display tab is first displayed, the job summary list is empty
and the Total Number of Jobs field reports the number of jobs stored by
the printer. To get job information, click Get Jobs.
For complete information on PhaserShare Administrator job accounting, including
clearing job information, exporting job information to a file, and job accounting file
formats, see the PhaserShare Administrator on-line help.
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Job accounting: PhaserLink Printer Management Software
1.
On any PhaserLink page, click Configuration. This displays the View and
Configure Settings page.
2.
From the View and Configure Settings page, click Download Job
Accounting Log. This displays the Job Accounting page.
3.
On the Job Accounting page, enter the proper password and click
Do/Apply to access the Job Accounting Links page. See the PhaserLink
Printer Management Software help files for more information about
PhaserLink software passwords.
NOTE
PhaserLink passwords are not encrypted.
The Job Accounting Links page has links to the following pages, which you use to
work with job accounting records.
■
Browse Job Accounting Records. Displays the 10 oldest job accounting
records; the numbers at the bottom of the page are links to other pages
containing the remaining records (10 to a page).
■
Download All Job Accounting Records. Downloads the job accounting
log file from the printer to your host computer, but preserves the job
summary list stored by the printer. This page displays job accounting
records in plain text format. Since this data is accessed through a
HyperText link and not through an HTML form, it can be saved directly to
disk without interference from the browser.
■
Clear All Job Accounting Records. Clears the job summary list stored by
the printer, clears all job accounting records in the printer, and displays a
page that confirms the operation, or reports an error if the operation could
not be performed.
For complete information on PhaserLink Printer Management Software job
accounting, including clearing job information, downloading job information to a
file, and job accounting file formats, see the PhaserLink software help files.
PhaserLink PDF Direct Printing
PhaserLink PDF Direct Printing provides drag-and-drop printing of PDF and
PostScript files from your web browser in Windows 95 and Windows 98
environments. Just drag any hyperlink for a PDF or PostScript file from the browser
to the PDF Direct Printing icon on the desktop to print the file on your Tektronix
printer. There is no need to open the file.
To install PhaserLink PDF Direct Printing, use the installer on your printer’s
CD-ROM. Choose Custom Installation and check the box for PhaserLink PDF
Direct Printing. Detailed instructions are provided in the README file and in the
on-line help.
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Printer Management
13
Phaser 840 Intelligent Ready
Intelligent Ready is an automated system that monitors the Phaser 840 printer’s
usage and warms up the printer when you are most likely to need it. You can turn
Intelligent Ready on or off from the printer’s front panel. Using PhaserLink Printer
Management Software, you can control when the printer automatically warm s up.
Enabling and disabling Intelligent Ready from the front panel
1.
In the front panel, scroll to Menu; press Select.
2.
Scroll to Printer Configuration; press Select.
3.
Scroll to Default Printer Settings; press Select.
4.
Scroll to Advanced Printer Settings; press Select.
5.
Scroll to Intelligent Ready. Press Select to turn this option on or
off.
6.
Scroll to Exit; press Select to return to the Ready to Print message.
Setting up Intelligent Ready using PhaserLink Printer Management Software
1.
On any PhaserLink page, click Configuration. This displays the View and
Configure Settings page.
2.
From the View and Configure Settings page, click View and Configure
Intelligent Ready Settings. This displays the View and Configure
Intelligent Ready Settings page.
3.
Select a Warmup Mode:
4.
■
Intelligent. In this mode, the printer monitors usage patterns and
warms up automatically when you are most likely to need it.
■
Scheduled. This mode allows you to specify a warmup time for each
day of the week. If you select this mode, use the Sunday through
Saturday fields to select warmup times.
■
Job Activated. In this mode, the printer warms up when it receives a
print job.
If a validation password has been assigned, enter the password to make the
change to take effect.
NOTE
PhaserLink passwords are not encrypted.
5.
Click Do/Apply.
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PhaserLink Status Notification (Email Notification)
PhaserLink Status Notification allows the printer to automatically send email to the
system administrator and others under the following conditions:
■
When printer errors, warnings, and alerts occur.
■
When the printer requires attention (for example, when service is
required).
■
When a reply to a PhaserLink Remote Internet Printing message is desired.
See the PhaserLink Remote Internet Printing User Manual for more
information on PhaserLink Remote Internet printing.
This status notification capability is supplied by an SMTP (Simple Mail Transport
Protocol) client embedded in the printer’s firmware.
Three designated users can receive messages: SysAdmin, Service, and Key User.
Printer messages reporting errors, alerts, and warnings can be individually assigned
to any of these users. PhaserLink Printer Management Software provides three
pages for controlling email printing:
■
View and Configure PhaserLink Status Notification (Email Notification).
Used to configure status notification parameters such as your email
server’s IP address; addresses for SysAdmin, Service, and Key User
message recipients; and preset subject line and message texts.
■
View and Configure Email Message Settings. Controls which types of
printer conditions generate messages to SysAdmin, Service, and Key User.
■
View and Configure Email Custom Settings. Provides complete control of
notification for every supported printer condition.
For complete information on status notification, including descriptions of all fields
on all three pages, see the PhaserLink software help files.
To display the View and Configure PhaserLink Status Notification (Email
Notification) Settings page
132
1.
On any PhaserLink page, click Configuration. This displays the View and
Configure Settings page.
2.
From the View and Configure Settings page, click View and Configure
Interface Settings. This displays the View and Configure Interface
Settings page.
3.
On the View and Configure Interface Settings page, click View and
Configure PhaserLink Status Notification (Email Notification) Settings.
This displays the View and Configure PhaserLink Status Notification
(Email Notification) Settings page.
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Printer Management
Usage Profile reports (Phaser 840, 740 and 780 printers only)
The printer can generate reports detailing printer usage. These Usage Profile reports
include information on many aspects of printer usage, including such items as ink or
toner used, number of pages printed, and media types used. You can get these
reports four ways:
■
Print reports from the printer’s front panel. You can print out reports
from the printer’s front panel. See the next topic, “Printing Usage Profile
reports from the front panel”.
■
Print reports from PhaserLink Printer Management Software. You can
print out reports from the View and Configure Settings page. See
“Printing Usage Profile reports from PhaserLink Printer Management
Software” on page 136.
■
Send reports via email from the front panel. You can send reports by
email from the front panel. See “Sending Usage Profile reports via email
from the front panel” on page 136.
■
Send reports via email automatically. Using the PhaserLink Printer
Management Software status notification (email notification) feature, the
printer can send reports by email automatically. You can control the
conditions under which reports are sent out, and you can control who
receives reports. See “Controlling Usage Profile email reporting” on
page 139.
Usage profile reports track over 160 individual printer parameters. With Usage
Profile reports, you can gain valuable information such as:
■
Unique printer information, such as printer name, date installed, total
pages printed, options installed, and network ID.
■
Consumables usage data (for example, toner or ink). By tracking
consumables usage, you can order supplies in advance, so your printer will
always be well-stocked with supplies.
■
Media and tray information, such as how often prints are made on paper
compared to transparencies, and how often each tray is used.
■
Job characteristics, such as size and timing of jobs.
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Printing Usage Profile reports from the front panel
The standard Usage Profile report contains only those fields with non-zero values.
In most cases, this is the easiest format to use. However, it is also possible to print a
verbose report that contains all fields, including those with zero values (see
“Printing verbose Usage Profile reports from the front panel” on page 135).
Phaser 840 printer
1.
When the front panel displays READY TO PRINT, press the down arrow
button until Menu is highlighted. Press Select.
2.
Press the down arrow button until Consumable Usage is highlighted.
Press Select.
3.
Press the down arrow button until Print Usage Profile is
highlighted. Press Select.
Phaser 740 printer
1.
While Ready is displayed, press Menu; the printer displays the first item
in the menu:
Help Pages
<------->
2.
Press Menu to access the Help Pages; the following message appears:
Consumables Page
<------->
3.
Menu
Print
Press <---- or ----> until the following message appears:
Usage Profile
<------->
Menu
4.
Press Menu.
5.
Press Print Report.
6.
To return the printer to normal operation, press Exit (the far left button)
until the front panel displays Ready.
Phaser 780 printer
1.
While Ready is displayed, press Select; the Printer menu is displayed:
Printer Menu
Help Pages
2.
Press Menu; the Help Pages menu is displayed:
Help Pages
Configuration Page
134
Menu
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Printer Management
3.
Press the right or left arrow buttons until the front panel displays Usage
Profile:
Help Pages
Usage Profile
Menu
4.
Press Menu to access the Usage Profile menu.
5.
Press Print.
6.
To return the printer to normal operation, press Exit (the far right button)
until the front panel displays Ready.
Printing verbose Usage Profile reports from the front panel
The verbose Usage Profile report contains all fields, including those with zero
values. This format can be used as a guide for interpreting email reports without
labels.
Phaser 840 printer
1.
When the front panel displays READY TO PRINT, press the down arrow
button until Menu is highlighted. Press Select.
2.
Press the down arrow button until Troubleshooting is highlighted.
Press Select.
3.
Press the left arrow button and the Select button at the same time.
4.
Press the down arrow button until Test Prints is highlighted. Press
Select.
Phaser 740 printer
1.
While Ready is displayed, press Menu; the printer displays the first item
in the menu:
Help Pages
<------->
2.
Press Menu to access the Help Pages; the following message appears:
Consumables Page
<------->
3.
Menu
Print
Press <---- or ----> until the following message appears:
Usage Profile
<------->
Menu
4.
Press Menu.
5.
Press and hold Print Report; while holding Print Report, quickly
press Exit (the far left button). Release both buttons.
6.
To return the printer to normal operation, press Exit (the far left button)
until the front panel displays Ready.
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Phaser 780 printer
1.
While Ready is displayed, press Select; the Printer menu is displayed:
Printer Menu
Help Pages
2.
Press Menu; the Help Pages menu is displayed:
Help Pages
Configuration Page
3.
Menu
Print
Press the left or right arrow buttons until the front panel displays Usage
Profile:
Help Pages
Usage Profile
Menu
4.
Press Menu to access the Usage Profile menu.
5.
Press and hold the up arrow button; while holding the up arrow button,
quickly press Print. Release both buttons.
6.
To return the printer to normal operation, press Exit (the far right button)
until the front panel displays Ready.
Printing Usage Profile reports from PhaserLink Printer
Management Software
1.
From the printer’s home page, click Configuration; this displays the View
and Configure Settings page.
2.
On the View and Configure Settings page, select Usage Profile from the
Print pull-down list. Click Print.
Sending Usage Profile reports via email from the front panel
NOTE
To send Usage Profile reports via email, status notification (email notification) must
be properly set up for your printer. For more information, see “PhaserLink Status
Notification (Email Notification)” on page 132.
Phaser 840 printer
136
1.
When the front panel displays READY TO PRINT, press the down arrow
button until Menu is highlighted. Press Select.
2.
Press the down arrow button until Consumable Usage is highlighted.
Press Select.
3.
Press the down arrow button until Email Report or Email Job
Report is highlighted. Press Select.
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Printer Management
13
Phaser 740 printer
1.
Press Menu; the front panel displays Help Pages.
2.
Press ----> or <---- until the front panel displays Network Settings.
3.
Enter the Network Settings menu by pressing Menu.
4.
Press ----> until the front panel displays TCP/IP.
5.
Press ----> or <---- until the front panel displays Usage Profile.
6.
Press Menu; the front panel displays the first of two Usage Profile choices.
7.
■
To email a full report, press ----> or <---- until the front panel
displays Email Report. Then press OK. The recipients of this report
are specified in the PhaserLink email notification pages. A full report
is sent to the users specified in the Regular Intervals field of the View
and Configure Email Custom Settings page. A report is also sent to
Tektronix if the Email to Tektronix field in the View and Configure
Email Notification Settings page is set to On.
■
To email a job report, press ----> or <---- until the front panel
displays Email Job Report. Then press OK. The recipients of this
report are specified in the PhaserLink status notification (email
notification) pages. A job report is sent to the users specified in the
Each Job field of the View and Configure Email Custom Settings
page.
To return the printer to normal operation, press Exit (the far left button)
until the front panel displays Ready.
Phaser 780 printer
1.
While Ready is displayed, press Select; the Printer menu is
displayed:
Printer Menu
Help Pages
2.
Press Menu; the Help Pages menu is displayed:
Help Pages
Configuration Page
3.
Menu
Print
Press the left or right arrow buttons until the front panel displays Usage
Profile:
Help Pages
Usage Profile
Menu
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4.
5.
Press Menu to access the Usage Profile menu.
■
To email a full report, press the left or right arrow buttons until the
front panel displays Email Report. Then press OK. The recipients
of this report are specified in the PhaserLink email notification pages.
A full report is sent to the users specified in the Regular Intervals field
of the View and Configure Status Notification Custom Settings page.
A report is also sent to Tektronix if the Email to Tektronix field in the
View and Configure Status Notification Settings page is set to On.
■
To email a job report, press the left or right arrow buttons until the
front panel displays Email Job Report. Then press OK. The
recipients of this report are specified in the PhaserLink email
notification pages. A job report is sent to the users specified in the
Each Job field of the View and Configure Status Notification Custom
Settings page.
To return the printer to normal operation, press Exit (the far right button)
until the front panel displays Ready.
Sending Usage Profile reports via email: PhaserLink Printer
Management Software
NOTE
To send Usage Profile reports via email, Status Notification (Email Notification)
must be properly set up for your printer. For more information, see “PhaserLink
Status Notification (Email Notification)” on page 132.
1.
From the printer’s home page, click Configuration; this displays the View
and Configure Settings page.
2.
On the View and Configure Settings page, select Usage Profile Full
Report or Usage Profile Job Report from the Email pull-down list.
Click Email.
The recipients of this report are specified in the PhaserLink email notification pages.
138
■
A job report is sent to the users specified in the Each Job field of the View
and Configure Status Notification Custom (Email Custom) Settings page.
■
A full report is sent to the users specified in the Regular Intervals field of
the View and Configure Status Notification Custom (Email Custom)
Settings page. A full report is also sent to Tektronix if the Email to
Tektronix field in the View and Configure Status Notification (Email
Notification) Settings page is set to On.
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Printer Management
Controlling Usage Profile email reporting
Specifying when reports are to be sent and specifying the report format
1.
On any PhaserLink page, click Configuration. This displays the View and
Configure Settings page.
2.
From the View and Configure Settings page, click View and Configure
Interface Settings. This displays the View and Configure Interface
Settings page.
3.
On the View and Configure Interface Settings page, click View and
Configure Status Notification (Email Notification) Settings. This displays
the View and Configure Status Notification (Email Notification) Settings
page.
4.
On the View and Configure Status Notification (Email Notification)
Settings page, you can specify when full reports are to be sent, and you can
specify the report format:
■
Time interval. Enter a value in hours in the Usage Profile Time
Interval field. Reports are automatically sent at the specified time
interval (for example, every 48 hours).
■
Page interval. Enter a value in pages in the Usage Profile Page
Interval field. Reports are automatically sent at the specified page
interval (for example, every 1000 pages).
■
Report format. The Usage Profile Verbose Email field controls the
format of email reports. Select Without Labels to get a report that
contains mostly numbers, without field labels; select With Labels to
send reports that have the fields labeled, similar to the printed reports
The time interval and page interval settings apply as long as the Regular Intervals
check box on the View and Configure Email Custom Settings page is checked.
Also on the View and Configure Email Custom Settings page, you can specify that
reports are to be sent under other conditions:
■
When jams or errors occur (full report sent).
■
For each job (job report sent).
To display the View and Configure Email Custom Settings page, click View and
Configure Email Custom Settings in the View and Configure Email Message
Settings page.
For more information on customizing Usage Profile reporting and other status
notification (email notification) features, see “PhaserLink Status Notification (Email
Notification)” on page 132.
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Printer Management
Specifying who receives reports
Usage profile reporting is part of email notification. You specify who receives
reports by using the View and Configure Status Notification Message (Email
Message) Settings page, just as you do for other email notification features. Usage
Profile appears on the View and Configure Status Notification Message (Email
Message) Settings page as one of the email notification condition classes. You can
specify that reports are to be sent to Admin, Key User, and Service users, just as you
do for other email notification features.
You can further customize who receives reports and under what conditions the
reports are send by using the check boxes on the View and Configure Status
Notification Custom (Email Custom) Settings page.
For more information on customizing Usage Profile reporting and other status
notification (email notification) features, see “PhaserLink Status Notification (Email
Notification)” on page 132.
Email to Tektronix
In addition to controlling which users at your site receive reports by email, you can
allow reports to be sent to Tektronix at specific intervals or under certain error
conditions. A program is currently under development at Tektronix to use this
information to serve you better.
NOTE
When you allow Usage Profile reports to be sent to Tektronix, the data collected is
treated confidentially, and no information is sent about the content of prints, only
about how the printer is used.
To enable email to Tektronix
140
1.
On any PhaserLink page, click Configuration. This displays the View and
Configure Settings page.
2.
From the View and Configure Settings page, click View and Configure
Interface Settings. This displays the View and Configure Interface
Settings page.
3.
On the View and Configure Interface Settings page, click View and
Configure Status Notification (Email Notification) Settings. This displays
the View and Configure Status Notification (Email Notification) Settings
page.
4.
On the View and Configure Status Notification (Email Notification)
Settings page, set the Email to Tektronix field to On or Off. Make sure
that the Status Notification (Email Notification) Enabled field is set to Yes.
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13
Reading Usage Profile reports
Two types of reports are available:
■
Full report. The full report contains detailed printer usage information for
all jobs printed during the life of the printer.
■
Job report. The job report contains information on the last printed job.
This report can only be emailed; it cannot be printed from the front panel,
because printing it creates a new job that overwrites the report data. The
job report is useful in environments where billing for each print job is
required.
Full report format
The full report contains only those fields that have non-zero values.
Email report format
Email reports are full reports encoded into a format that uses numbers for most of
the data. The encoding makes the email messages shorter and protects the security
of the data in transit. Most importantly, the encoding makes it easier to import the
data into a spreadsheet for analysis and charting. You can print out a verbose full
report that contains all fields, even those with zero values. This report can be used as
a guide to interpret the email report. See “Printing verbose Usage Profile reports
from the front panel” on page 135.
It is possible to send email reports that have the fields labeled, similar to the printed
reports (for details see “Specifying when reports are to be sent and specifying the
report format” on page 139). However, these reports contain only those fields that
have non-zero values.
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Report fields
The next two tables describe the report fields.
Usage profile job report
Field
Description
Printer Name
The printer’s name as it appears on the Configuration Page.
Job ID
Job identification number assigned by the printer starting from the last
power-up.
If known for a given job, these identifications are also provided:
Protocol, Filename, Job Name, User Name, and Host Name; if not
known, -- is reported.
Finished at
Date and time when the job was finished.
Duration (min)
How many minutes the job took to print; rounded to the nearest minute.
Media Class
Type of media used for the job (for example: Paper, Transparency).
Media Size
Size of media used for the job (for example: Letter, Legal).
Unique Pages
The number of pages printed, not including multiple copies of pages.
Copies
The number of copies specified for the job.
Total pages
The number of unique pages times the number of copies.
Coverage
The amount of toner or ink placed on the page(s), expressed as a
percentage of a fully-covered page. Values are given for Black, Yellow,
Magenta, and Cyan, rounded to the nearest 0.1%.
Consumable
The amount of toner or ink used, expressed as a percentage of a full
toner cartridge or ink stick. Values are given for Black, Yellow, Magenta,
and Cyan, rounded to 6 places.
Pixel
The number of pixels of each color used. Values are given for Black,
Yellow, Magenta, and Cyan, rounded to the nearest K (1024).
Usage profile full report - some fields not supported by all printers
142
Field
number
Field name
Description
1
Date of Report
The date and time that the report was generated.
2
Time Stamp
The date and time that the printer was first turned on.
3
Network IDs
Serial Number, Ethernet Address, IP Address, Check
Code.
4
Printer Name
The printer’s name as it appears on the Configuration
Page.
5
Printer Type
The printer type as it appears on the Configuration
Page.
6
Printer Class
Laser or Phase Change.
7
Adobe Firmware
PostScript version number.
8
Engine Firmware
Print engine firmware version number.
9
PS Firmware
PS region firmware number.
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Usage profile full report - some fields not supported by all printers (cont'd.)
Field
number
Field name
Description
10
Net Firmware
Net region firmware number.
11
OS Firmware
OS region firmware number.
12
RAM (MBs)
The number of megabytes of printer RAM.
13
Installed Trays
The number of trays installed, including the
multi-purpose tray.
14
Accessories
A list of all accessories installed in the printer: Duplexer,
Scanner, IDE Disk, and SCSI Disk.
101
Report Intervals
Page and time intervals specified in the PhaserLink
View and Configure Status Notification (Email
Notification) Settings page.
102
Images
Number of sides printed (a single-sided print is 1 image;
a duplex print is 2 images).
103
Planes
For all images, the number of colors used (cyan,
magenta, yellow, black).
111
Pixels imaged (1K)
The total number of pixels printed for each color.
Values are given in K (1024) for Black, Yellow, Magenta,
and Cyan, rounded to the nearest K.
112
Average Coverage
(%)
The average coverage per page for all images.
113
Pixels Imaged-Paper
(1K)
The number of pixels printed on paper for each color.
Values are given in K (1024) for Black, Yellow, Magenta,
and Cyan, rounded to the nearest K.
114
Average
Coverage-Paper (%)
The average coverage per page for all images on paper.
115
Pixels
The number of pixels printed on transparencies for each
Imaged-transparency color. Values are given in K (1024) for Black, Yellow,
(1K)
Magenta, and Cyan, rounded to the nearest K.
116
Average
Coverage-transparen
cy (%)
The average coverage per page for all images on
transparencies.
121
Days printed
The number of calendar days that the printer was turned
on. If the printer was turned on for any amount of time
during a day, that day is counted.
122
Pages / Day
A distribution of the number of pages printed for each
day the printer was on, showing how much activity the
printer had.
A set of number pairs in the format page-count range :
number of days. For example, 2-4:3 indicates that there
were 3 days in which 2, 3, or 4 pages were printed.
123
Unique Pages / Job
A distribution of the sizes of jobs.
A set of number pairs in the format unique-page-count
range : number of jobs. For example, 2-4:3 indicates
that there were 3 jobs that consisted of 2, 3, or 4 unique
pages (sides).
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Usage profile full report - some fields not supported by all printers (cont'd.)
Field
number
Field name
Description
124
Copies / Job
A distribution of how many copies were printed for each
job.
A set of number pairs in the format copy-count range :
number of jobs. For example, 2-4:3 indicates that there
were 3 jobs that consisted of 2, 3, or 4 copies.
125
Minutes / Job
A distribution of how long each job took to print.
A set of number pairs in the format minutes-range :
number of jobs. For example, 2-4:3 indicates that there
were 3 jobs that took 2, 3, or 4 minutes to print.
144
131
Job Source
A set of value pairs in the format job-source : number of
jobs. For example, EtherTalk:3 indicates that there
were 3 jobs printed over EtherTalk.
132
Job Language
A set of value pairs in the format job-language : number
of jobs. For example, PostScript:3 indicates that there
were 3 PostScript jobs printed.
133
Jobs Collated
A set of value pairs in the format No : number of
jobs,Yes : number of jobs. For example, No:5,Yes:3
indicates that 5 non-collated jobs were printed and 3
collated jobs were printed.
134
Cancelled jobs
The number of jobs that were cancelled.
141
Duplex Prints
(pages)
A set of value pairs in the format Simplex : number of
pages,Duplex : number of pages. For example,
Simplex:5,Duplex3 indicates that 5 single-sided pages
were printed and 3 double-sided pages were printed.
142
Output Order (pages) A set of value pairs in the format Face Down : number
of pages,Face Up : number of pages. For example,
Face Down:5,Face Up:3 indicates that 5 pages were
printed face down and 3 pages were printed face up.
143
Color Prints (pages)
A distribution of color vs. monochrome pages.
144
Print Quality (pages)
A distribution of images for all print qualities.
145
Color Correction
(pages)
A distribution of images for all color correction modes.
151
Multi-Purpose Tray
Media
A distribution of images for all possible media size and
type combinations from the Multi-Purpose tray as much
as the user has identified it.
152
Cassette Media
A distribution of images for all possible media size and
type combinations from the cassettes.
160
Maintenance Kit
Remaining (%)
The percentage of life remaining for the maintenance
kit.
161
Maintenance Kit
Remaining (pages)
(Phaser 840)
The remaining life of the maintenance kit expressed as
the number of pages that can still be printed.
Toner Status
(Phaser 740, 780)
For each toner supply, the status will be shown as OK,
Low, Replace, or Not Installed just as on the
Consumables Page.
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Printer Management
Usage profile full report - some fields not supported by all printers (cont'd.)
Field
number
Field name
162
Fuser Remaining (%) The percentage of life remaining in the fuser unit.
163
Imaging Unit
Remaining (%)
The percentage of life remaining in the imaging unit.
164
Transfer Kit
Remaining (%)
The percentage of life remaining in the transfer kit unit.
165
Fuser Roll
Remaining (%)
The percentage of life remaining in the fuser roll unit.
166
Main Charge Grid
Remaining
The percentage of life remaining for the main charge
grid.
171
Doors Open
For each access door, the number of times it has been
opened.
172
Consumables
Replaced
A distribution of the conditions at which each
consumable has been replaced, whether it was low or
out or neither (i.e. at the user’s discretion), or some
other condition detected by the printer.
173
Paper Out
For each tray, the number of times it has been emptied.
174
Button Presses
The number of times any of the front panel buttons has
been pressed.
175
Feature
A distribution of how many times the user has accessed
front panel menu settings or printed internal help pages.
181
Power On Count
The number of times the power has been switched on.
182
Total On Time (hrs)
Total time the printer has been on, in hours.
183
Latest On Time (hrs)
Time the printer has been on since just the last time it
was switched on.
184
EStar Time (hrs)
Total time the printer has been in Energy Star mode, in
hours.
185
EStar Time
Distribution (mins)
A distribution of the time the printer has spent in Energy
Star mode. For example: 15-29:5 indicates that there
were 5 periods of Energy Star lasting between 15 and
29 minutes.
186
Warmup Time (hrs)
Total time the printer has been in the warmup state, in
hours.
187
Offline Time (hrs)
Total time the printer has been unavailable for printing,
in hours.
188
JetStack Standby
Time (hrs)
Total time the printer has been in JetStack Standby
mode, in hours.
189
JetStack Standby
Time Distribution
(mins)
A distribution of the time the printer has spent in
JetStack Standby mode. For example: 15-29:5
indicates that there were 5 periods of JetStack Standby
lasting between 15 and 29 hours.
191
Temperature (C)
A distribution of hourly temperature readings.
For example: <=10:2 indicates that the engine
temperature was less than or equal to 10 degrees
Celsius for 2 hours.
Description
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Usage profile full report - some fields not supported by all printers (cont'd.)
Field
number
Field name
Description
192
Humidity (%)
A distribution of hourly humidity readings. For example:
16-35:43 indicates that the engine temperature was
between 16 and 35 percent for 43 hours.
201
System Reset Count
Number of times the system has been reset by some
internal condition.
202
System Reset Log
Log of the last 5 system reset addresses. (Zero
indicates no event.)
203
System Reset Page#
Corresponding page numbers at which the last 5
system resets occurred.
204
Engine Error Log
Log of the last 10 engine error codes—see “Logs” on
page 147. (Zero indicates no event.)
205
Engine Error Page#
Corresponding page numbers at which the last 10
engine errors occurred.
206
PostScript Error Log
Log of the last 5 PostScript error codes—see “Logs” on
page 147. (Zero indicates no event.)
207
PostScript Error
Page#
Corresponding page numbers at which the last 5
PostScript errors occurred.
211
Jam A (Upper Tray;
Phaser 840, 740)
A distribution of jams for all media size and type
combinations through the upper tray.
Jam AB (Phaser 780) A distribution of jams for all media size and type
combinations.
212
Jam B (Middle/Lower
Trays)
A distribution of jams for all media size and type
combinations through the middle and lower trays.
213
Jam C (Exit Cover;
Phaser 840)
A distribution of jams for all possible media size and
type combinations, as much as the user or the tray has
identified it.
Jam C (Fuser;
Phaser 740)
A distribution of jams for all possible media size and
type combinations, as much as the user or the tray has
identified it.
Jam CD
(Phaser 780)
A distribution of jams for all possible media size and
type combinations.
Jam D (Front Cover;
Phaser 840)
A distribution of jams for all possible media size and
type combinations, as much as the user or the tray has
identified it.
Jam D (Flip;
(Phaser 740, 780)
A distribution of jams for all possible media size and
type combinations, as much as the user or the tray has
identified it.
Jam E (Exit;
(Phaser 840, 740)
A distribution of jams for all possible media size and
type combinations, as much as the user or the tray has
identified it.
Jam E (Phaser 780)
A distribution of jams for all possible media size and
type combinations.
Jam F (Duplex)
A distribution of jams for all possible media size and
type combinations, as much as the user or the tray has
identified it.
214
215
216
146
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13
Usage profile full report - some fields not supported by all printers (cont'd.)
Field
number
Field name
Description
Jam Manual Feed
(Phaser 840)
A distribution of jams for all possible media size and
type combinations through Manual Feed, as much as
the user has identified it.
Jam Multi-Purpose
Tray
(Phaser 740, 780)
A distribution of jams for all possible media size and
type combinations through the Multi-purpose tray as
much as the user has identified it.
221
Last Jam Location
Log of the last 5 jam locations—see “Logs” on
page 147. (Zero indicates no event.)
222
Last Jam Media
Log of the last 5 jam media—see “Logs” on page 147.
(Zero indicates no event.)
223
Last Jam Page #
Corresponding page numbers at which the last five jams
occurred.
224
Print Head Clean
Date Log
Log of the dates and times of the last five print head
cleanings.
225
Print Head Clean
Page #
Corresponding page numbers at which the last five print
head cleanings occurred.
217
Logs
Several lines in the report are logs rather than counters, for example, the PostScript
Error Log. Each time a PostScript error occurs (and the user has enabled the Error
Handler), the PostScript error is recorded as a numerical code along with the page
number on which the error occurred.
On each successive error, the log is shifted to the left, with the oldest one being
removed from the left end, and the new one being added to the right end. Note that
a value of 0 (zero) in the log indicates no error. There are actually two lines for each
log, one for the code and one for the page number. (In the case of last jam, there are
three lines—paper code, location code, and page number.)
NOTE
For information on solutions to engine errors, see the Advanced Features and
Troubleshooting Manual on the web or on your printer’s CD-ROM.
Engine Error Log (Phaser 840 printer)
Code
Description
xx,xxx.4x
Device fault
xx,xxx.6x
Software error
22,xxx.xx
Media jam
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Printer Management
Engine Error Log (Phaser 740 and 780 printers)
148
Code
Description
1
Black cartridge movement error
2
Cyan cartridge movement error
3
Magenta cartridge movement error
4
Yellow cartridge movement error
5
Toner cooling fan error
10
Scanner motor error
11
Power supply error
12
LSync over error
13
LSync short error
20
Charger error
21
Asynchronous OPC error
22
OPC position error
30
Transfer position error
32
Blade movement error
33
Transfer roller error
40
Fuser temperature low
41
Fuser temperature high
42
Fuser thermistor open error
43
Fuser temperature raising error
50
Power supply cooling fan error
51
Ozone fan error
60
Multi-Purpose Pickup Roller movement
error
61
Sleeve motor locked
62
Transport motor locked
63
Main motor locked
70
ROM check sum error
71
RAM check sum error
72
EEPROM check sum error
73
EEPROM check sum error CIK
74
EEPROM check sum error Fuser
80
VSync timeout error
81
ECU needs power
82
Engine serial timeout error
83
Engine command error
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Printer Management
13
Engine Error Log (Phaser 740 and 780 printers) (cont'd.)
84
Engine parity error
85
Fuser warmup time out
86
Fuser lamp error
87
ROS motor failure
88
Process motor failure
89
Paper handling motor failure
90
CRUM communications error
91
CRUM verify error
92
CRUM used bit set
93
CRUM ID doesn’t match engine ID
94
CRUM count error
95
CRUM imitation error 1
96
CRUM imitation error 2
97
Duplexer communication error
98
Bias transfer roller error
99
Abnormally high pixel coverage
100
Abnormally high patch density
101
Abnormally low patch density
102
Environment sensor error
103
Home sensor error
104
NVRAM checksum error
105
Pixel count density control error
106
Auto-density control error
Postscript Error Log (Phaser 840, 740 and 780 printers)
Code
Description
1
unregistered
2
invalidaccess
3
typecheck
4
invalidrestore
5
dictfull
6
handleerror
7
invalidexit
8
ioerror
9
limitcheck
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Printer Management
Postscript Error Log (Phaser 840, 740 and 780 printers) (cont'd.)
150
Code
Description
10
interrupt
11
configurationerror
12
dictstackoverflow
13
invalidfont
14
invalidfileaccess
15
syntaxerror
16
timeout
17
undefinedfilename
18
execstackoverflow
19
unmatchedmark
20
undefinedresult
21
stackoverflow
22
VMerror
23
phandleerror
24
dictstackunderflow
25
undefined
26
rangecheck
27
nocurrentpoint
28
stackunderflow
29
undefinedresource
30
<No Match>
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Printer Management
13
Last jam logs
Possible values for Last Jam Location are defined by the particular jams for the
following printers:
■
“Last Jam Log - Phaser 840 printer” on page 151.
■
“Last Jam Log - Phaser 740 printer” on page 152.
■
“Last Jam Log - Phaser 780 printer” on page 153.
Last Jam Log - Phaser 840 printer
Code
Description
1
Jam A (Upper Tray)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
2
Jam B (Middle/Lower Trays)
1 = Paper Letter
2 = Paper A4
3
Jam C (Exit Cover)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
4
Jam D (Front Cover)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
5
Jam E (Exit Tray)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
6
Jam Manual Feed
Same as 3, Jam C (Fuser)
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Printer Management
Last Jam Log - Phaser 740 printer
Code
Description
1
Jam A (Upper Tray)
1 = Upper-Paper-Letter
2 = Upper-Paper-A4
3 = Upper-Paper-Legal
4 = Upper-Transparency-Letter
5 = Upper-Transparency-A4
6 = Upper-Transparency-Legal
2
Jam B (Middle/Lower Trays)
1 = Middle-Paper-Letter
2 = Middle-Paper-A4
3 = Middle-Paper-Legal
4 = Middle-Transparency-Letter
5 = Middle-Transparency-A4
6 = Middle-Transparency-Legal
7 = Lower-Paper-Letter
8 = Lower-Paper-A4
9 = Lower-Paper-Legal
10 = Lower-Transparency-Letter
11 = Lower-Transparency-A4
12 = Lower-Transparency-Legal
3
Jam C (Fuser)
1 = Paper-Letter
2 = Paper-A4
3 = Paper-Legal
4 = Transparency-Letter
5 = Transparency-A4
6 = Coated-Letter
7 = Coated-A4
8 = Coated-Legal
9 = Card-Letter
10 = Card-A4
11 = Card-Legal
12 = Env-#10
13 = Label-Letter
14 = Label-A4
15 = Fabric Transfer-Letter
16 = Fabric Transfer-A4
17 = 2nd Side-Letter
18 = 2nd Side-A4
19 = 2nd Side-Legal
152
4
Jam D (Flip) - same as 3, Jam C (Fuser)
5
Jam E (Exit) - same as 3, Jam C (Fuser)
6
Jam F (Duplex) - same as 3, Jam C (Fuser)
7
Jam Multi-Purpose Tray - same as 3, Jam C (Fuser)
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Printer Management
13
Last Jam Log - Phaser 780 printer
Code
Description
1
Jam AB
1 = Paper-Letter
2 = Paper-Legal
3 = Paper-Tabloid
4 = Paper-Tabloid extra
5 = Paper-Tabloid plus
6 = Paper-SRA3
7 = Paper-A3
8 = Paper-A4
9 = Paper-A5
10 = Paper-B4
11 = Paper-B5
12 = Transparency-Letter
13 = Transparency-A4
14 = Transparency-Tabloid extra
15 = Coated-Letter
16 = Coated-Legal
17 = Coated-Tabloid
18 = Coated-Tabloid extra
19 = Coated-Tabloid plus
20 = Coated-SRA3
21 = Coated-A3
22 = Coated-A4
23 = Coated-A5
24 = Coated-B4
25 = Coated-B5
26 = Card-Letter
27 = Card-Legal
28 = Card-Tabloid
29 = Card-Tabloid extra
30 = Card-Tabloid plus
31 = Card-SRA3
32 = Card-A3
33 = Card-A4
34 = Card-A5
35 = Card-B4
36 = Card-B5
37 = Card-Postcard
38 = Label-Letter
39 = Label-A4
40 = Fabric Transfer-Letter
41 = Fabric Transfer-A4
42 = Fabric Transfer-Tabloid extra
43 = Envelope-Env #10
44 = Envelope-Env C4
45 = Envelope-Env C5
46 = Envelope-Env C6
47 = Envelope-Env dl
48 = Envelope-Env chou3
49 = Envelope-Env kaku2
2
Jam CD - same as 1, Jam AB
3
Jam E - same as 1, Jam AB
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Printer Management
PhaserShare Networking Manual
Chapter
14
Getting Help
If you need help from Tektronix
Visit Tektronix’ color printer web site for the most up-to-date information about your
printer. View updated user documentation, download utility files, get answers to
frequently asked questions, find a list of Tektronix dealers in your area, or contact
customer support.
Tektronix Color Printer
web site
www.tek.com/Color_Printers/
Documentation
www.tek.com/Color_Printers/userdoc/introduction.html
Technical support
www.tek.com/Color_Printers/support/colcare.html
Color use tips for novices
and experts
www.colorize.com
PhaserLink Printer
Management software
www.tek.com/Color_Printers/products/phaserlink.html
TekSMART™ Knowledge
Base
www2.tek.com/merlin/tko
Anonymous FTP server
ftp.tek.com/Color_Printers/
email update notices
www.tek.com/Color_Printers/support/subscribe.html
PhaserShare Networking Manual
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14
Getting Help
For more information or for getting help with troubleshooting or servicing your
printer, contact your local Tektronix dealer or sales representative or the following
resources worldwide:
Customer Support Centers
Australia
1-800-811-177
France
01 69 86 8137
New Zealand
+61 2 9888 0100
Austria
0660 5804
Germany
0180 525 3535
Norway
(22) 723 801
Belgium
02 720 9602
Hong Kong
2585-6655
Singapore (ASEAN)
1-800-356-5565
Brazil
0800 16 0220
India (South Asia)
(91) 80-227-5577
Spain
902 239 272
Canada
1-800-835-6100
Italy
02 45 287 000
Sweden
(08) 299 071
China
10-6235-1230
Japan
81 3 3448 4872
Switzerland
155 9493
Denmark
(44) 533 444
Korea
2-528-5299
Taiwan
(02) 2757-1571
Eastern Europe and
the Middle East
+44 1908 68187
Luxembourg
400 847
Thailand
2-645-4407
Netherlands
(040) 267 0440
U.K.
(01) 908 681 707
Finland
0203 206 30
U.S.
1-800-835-6100
All other locations: Contact local Tektronix dealers or Tektronix offices.
For a list of dealers in your area, visit www.tek.com/Color_Printers/contacts.
156
PhaserShare Networking Manual
Getting Help
14
Using the automated fax systems
As an alternative to other resources, and to provide up-to-date information quickly,
Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two
interactive, automated fax systems. These automated fax systems provide
Macintosh, PC, and workstation users with the latest technical hints and tips (like
color adjustments), solutions to common technical problems, and application notes
for software problems (such as CorelDRAW! and QuarkXPress).
If you have a fax machine and a touch-tone voice telephone, you can order a HAL
catalog, listing all of the information offered by HAL. You may call HAL or
EuroHAL from anywhere in the world. The fax systems are available 24 hours a day,
seven days a week.
Use EuroHAL to order a catalog or individual documents in Europe
EuroHAL includes many documents, some in English and some in other European
languages. If a local version of the document you want is available, EuroHAL will
send it in your language. Otherwise, it will send English documents.
Country
Numbers
Austria
Belgium
Denmark
00 44 1908 681839
Finland
Holland
Italy
Norway
Switzerland
France
0800 90 81 86
Germany
0130 819 220
Spain
07 44 1908 681839
Sweden
009 44 1908 681839
UK
01908 681839
Other countries
+44 1908 681839
(where + is your country’s
International Access Code)
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14
Getting Help
Receiving email update notices
Using the World Wide Web, you can register to receive email notification of new
printer drivers, accessories and upgrades for your Tektronix Phaser color printer as
they become available. To subscribe to this free service, simply follow these steps:
1.
Point your browser to the Tektronix web site:
www.tek.com/Color_Printers/support/subscribe.html
158
2.
Enter your email address and select your model of Phaser color printer
from the pull-down list.
3.
Click subscribe.
PhaserShare Networking Manual
Chapter
15
Disabling Protocols
After your network configuration is complete, you may want to disable protocols
that you are not using to avoid unnecessary network traffic. There are four ways to
disable protocols:
■
Use the printer’s front panel; see “Disabling protocols: front panel” on
page 160.
■
Use the PhaserShare Administrator, if you are running NetWare; see
“Disabling protocols: PhaserShare Administrator” on page 168.
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software; see “Disabling protocols:
PhaserLink Printer Management Software” on page 168.
■
Send the appropriate PostScript utility file to the printer. See the README
files on the printer’s CD-ROM. The PC README file is in the UTILS
directory; the Macintosh README file is in the Network Utilities folder.
The procedures given here for disabling protocols only apply to EtherTalk and
TokenTalk installations (using a PhaserShare Series B Ethernet or Token Ring card).
The PhaserShare Series B LocalTalk card does not support the protocols discussed
here, so they cannot be enabled or disabled.
You can enable protocols by the same procedures; just select the command to enable
a protocol rather than disable it.
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15
Disabling Protocols
Disabling protocols: front panel
NOTE
If you are attempting to perform any front panel procedure and you don’t see the
expected menu choices on the front panel display, the front panel may be locked.
For information on how to unlock it, see “If the front panel is locked” on page 167.
Phaser 840 printer
1.
When the front panel displays READY TO PRINT, press the down-arrow
button until Menu is highlighted. Press Select.
2.
Press the down-arrow button until Printer Configuration is
highlighted. Press Select.
3.
Press the down-arrow button until Network Settings is highlighted.
Press Select.
4.
To disable EtherTalk (or TokenTalk):
a. Press the down-arrow button until EtherTalk (or TokenTalk) is
highlighted.
b. Press Select until Off is displayed.
5.
■
To return the printer to normal operation, press the down-arrow
button until Exit is highlighted. Press Select.
■
To disable other protocols, continue with Step 5.
To disable NetWare:
a. Press the down-arrow button until NetWare is highlighted. Press
Select.
b. Press the down-arrow button until NetWare is highlighted.
c. Press Select until Off is displayed.
160
■
To return the printer to normal operation, press the down-arrow
button until Exit is highlighted. Press Select.
■
To disable other protocols, press the up-arrow button until
Previous Menu is highlighted. Press Select. Continue with
Step 6.
PhaserShare Networking Manual
Disabling Protocols
6.
15
To disable TCP/IP:
a. Press the down-arrow button until TCP/IP is highlighted. Press
Select.
b. Press the down-arrow button until TCP/IP Interface is
highlighted.
c. Press Select until Off is displayed.
7.
■
To return the printer to normal operation, press the down-arrow
button until Exit is highlighted. Press Select.
■
To disable other protocols, press the up-arrow button until
Previous Menu is highlighted. Press Select. Continue with
Step 7.
To disable HTTP:
a. Press the down-arrow button until HTTP is highlighted.
b. Press Select until Off is displayed.
c. To return the printer to normal operation, press the down-arrow button
until Exit is highlighted. Press Select.
Phaser 740 printer
1.
Press Menu; the front panel displays Help Pages.
NOTE
When you are in the menu, if the front panel is not used for 5 minutes, the
printer returns to the Ready state.
2.
Enter the Network Settings menu by pressing ----> or <---- until
the front panel displays Network Settings.
3.
Press Menu; the front panel displays TCP/IP.
4.
Disabling TCP/IP:
a. Press Menu; the front panel displays Interface.
b. Press Menu again to display the current status of the protocol:
Interface:Enabled or Interface:Disabled. The current status
is marked with an asterisk (*) in the upper-right corner of the display.
c. Press ----> until the front panel displays Interface:Disabled.
d. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays Interface.
e. Press Exit (the far left button) to return to the TCP/IP display.
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5.
Disabling EtherTalk: To return the printer to normal operation, go
immediately to Step 8; to continue and disable the EtherTalk protocol,
follow these steps:
a. Press ---->; the front panel displays EtherTalk.
b. Press Menu; the front panel displays the current status of the protocol:
EtherTalk:Enabled or EtherTalk:Disabled. The current
status is marked with an asterisk (*) in the upper-right corner of the
display.
c. Press ----> until the front panel displays EtherTalk:Disabled.
d. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays EtherTalk.
6.
Disabling NetWare: To return the printer to normal operation, go
immediately to Step 8; to continue and disable the NetWare protocol,
follow these steps:
a. Press ---->; the front panel displays NetWare.
b. Press Menu again; the front panel displays Interface.
c. Press Menu to display the current status of the protocol:
Interface:Enabled or Interface:Disabled. The current status
is marked with an asterisk (*) in the upper-right corner of the display.
d. Press ----> until the front panel displays Interface:Disabled.
e. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays Interface.
f. Press Exit (the far left button) to return to the NetWare display.
7.
Disabling HTTP: To return the printer to normal operation, go immediately
to Step 8; to continue and disable the HTTP protocol, follow these steps:
a. Press ---->; the front panel displays HTTP.
b. Press Menu; the front panel displays the current status of the protocol:
HTTP:Enabled or HTTP:Disabled. The current status is marked
with an asterisk (*) in the upper-right corner of the display.
c. Press ----> until the front panel displays HTTP:Disabled.
d. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays HTTP.
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8.
15
Return the printer to normal operation:
a. Press Exit (the far left button) until the front panel displays Network
Settings.
b. Press Exit (the far left button) again.
■
If you have changed any parameters that require a printer reset to
take effect, you will be prompted to reset the printer. If you press
Reset, the printer resets. If you press Resume, the front panel
displays Network Settings. Press Exit (the far left button); the
printer returns to normal operation, but the changes you have made
will not take effect until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset
to take effect, the front panel displays Ready.
Phaser 780 printer
1.
Press Select; the front panel displays Help Pages.
2.
Press the left arrow or right arrow buttons until the front panel displays
Network Settings.
3.
Press Menu to enter the Network Settings menu.
4.
Disabling TCP/IP:
a. Press the right arrow button until the front panel displays TCP/IP.
b. Press Menu; the front panel displays Interface.
c. Press Menu again to display the current status of the protocol: On or
Off. The current status is marked with an asterisk (*) in the
upper-right corner of the display.
d. Press the right arrow button until the front panel displays Off.
e. Press Select to disable the protocol; the front panel briefly displays
Selected, then it displays Off again.
f. Press the right arrow button twice to return to the Network
Settings menu.
5.
Disabling EtherTalk (or TokenTalk): To return the printer to normal
operation, go immediately to Step 8; to continue and disable the EtherTalk
protocol, follow these steps:
a. Press the right arrow button until the front panel displays EtherTalk
or (TokenTalk).
b. Press Menu to display the current status of the protocol: On or Off.
The current status is marked with an asterisk (*) in the upper-right
corner of the display.
c. Press the right arrow button until the front panel displays Off.
d. Press Select to disable the protocol; the front panel briefly displays
Selected, then it displays Off again.
e. Press Exit (the far right button) once to return to the Network
Settings menu.
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Disabling Protocols
6.
Disabling NetWare: To return the printer to normal operation, go
immediately to Step 8; to continue and disable the NetWare protocol,
follow these steps:
a. Press the right arrow button until the front panel displays NetWare.
b. Press Menu; the front panel displays Interface.
c. Press Menu again to display the current status of the protocol: On or
Off. The current status is marked with an asterisk (*) in the
upper-right corner of the display.
d. Press the right arrow button until the front panel displays Off.
e. Press Select to disable the protocol; the front panel briefly displays
Selected, then it displays Off again.
f. Press Exit (the far right button) twice to return to the Network
Settings menu.
7.
Disabling HTTP: To return the printer to normal operation, go immediately
to Step 8; to continue and disable the HTTP protocol, follow these steps:
a. Press the right arrow button until the front panel displays HTTP.
b. Press Menu to display the current status of the protocol: On or Off.
The current status is marked with an asterisk (*) in the upper-right
corner of the display.
c. Press the right arrow button until the front panel displays Off.
d. Press Select to disable the protocol; the front panel briefly displays
Selected, then it displays Off again.
e. Press Exit (the far right button) twice to return to the Network
Settings menu.
8.
164
Return the printer to normal operation, press Exit (the far right button)
again:
■
If you have changed any parameters that require a printer reset to take
effect, you will be prompted to reset the printer. If you press Reset,
the printer resets. If you press Resume, the front panel displays
Network Settings. Press Exit (the far right button); the printer
returns to normal operation, but the changes you have made will not
take effect until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset to
take effect, the front panel displays Ready.
PhaserShare Networking Manual
Disabling Protocols
15
Phaser 360 printer
1.
Press Menu; the front panel displays Help Pages.
2.
Enter the Network Settings menu by pressing ----> or <---- until
the front panel displays Network Settings.
3.
Press Menu; the front panel displays TCP/IP.
4.
Disabling TCP/IP:
a. Press Menu; the front panel displays Enable Interface.
b. Press Menu again to display the current status of the protocol:
Interface:On or Interface:Off. The current status is marked
with an asterisk (*) in the upper-right corner of the display.
c. Press ----> until the front panel displays Interface:Off.
d. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays Enable Interface.
e. Press Exit to return to the TCP/IP display.
5.
Disabling EtherTalk (or TokenTalk): To return the printer to normal
operation, go immediately to Step 8; to continue and disable EtherTalk (or
TokenTalk), follow these steps:
a. Press ---->; the front panel displays EtherTalk or (TokenTalk).
b. Press Menu; the front panel displays the current status of the protocol:
Enabled or Disabled. The current status is marked with an asterisk
(*) in the upper-right corner of the display.
c. Press ----> until the front panel displays Disabled.
d. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays EtherTalk or (TokenTalk).
6.
Disabling NetWare: To return the printer to normal operation, go
immediately to Step 8; to continue and disable the NetWare protocol,
follow these steps:
a. Press ---->; the front panel displays NetWare.
b. Press Menu again; the front panel displays Enable Interface.
c. Press Menu to display the current status of the protocol:
Interface:On or Interface:Off. The current status is marked
with an asterisk (*) in the upper-right corner of the display.
d. Press ----> until the front panel displays Interface:Off.
e. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays Enable Interface.
f. Press Exit to return to the NetWare display.
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Disabling Protocols
7.
Disabling HTTP: To return the printer to normal operation, go immediately
to Step 8; to continue and disable the HTTP protocol, follow these steps:
a. Press ---->; the front panel displays HTTP.
b. Press Menu again; the front panel displays the current status of the
protocol: HTTP:Enabled or HTTP:Disabled. The current status
is marked with an asterisk (*) in the upper-right corner of the display.
c. Press ----> until the front panel displays HTTP:Disabled.
d. Press OK to disable the protocol; the front panel briefly displays
Selected, then it displays HTTP.
8.
Return the printer to normal operation:
a. Press Exit until the front panel displays Network Settings.
b. Press Exit again.
166
■
If you have changed any parameters that require a printer reset to
take effect, you will be prompted to reset the printer. If you press
Reset, the printer resets. If you press Resume, the front panel
displays Network Settings. Press Exit; the printer returns to
normal operation, but the changes you have made will not take
effect until the next time the printer is reset.
■
If you have not changed any parameters that require a printer reset
to take effect, the front panel displays Ready.
PhaserShare Networking Manual
15
Disabling Protocols
If the front panel is locked
If you are attempting to perform any front panel procedures and you don’t see the
expected menu choices on the front panel display, the front panel may be locked.
The following topics describe how to unlock the front panel.
Phaser 840 printer
The printer allows a system administrator to lock the front panel menu by using
PhaserLink software or by downloading a utility file. In this protected mode, the
Configuration menu does not display Default Printer Settings or
Network Settings. The following procedure displays these menu choices until
you leave the Configuration menu; the next time you return to the menu, the
choices will not be displayed.
1.
Display the Configuration menu:
a. When the front panel displays READY TO PRINT, press the down
arrow button until Menu is highlighted, then press Select.
b. Press the down arrow button until Printer Configuration is
highlighted, then press Select.
2.
With the Configuration menu displayed, press and hold the left arrow
button; while holding down the left arrow button, press Select, then release
both buttons.
Phaser 360 printer
The printer allows a system administrator to lock the front panel menu by
downloading a utility file. In this protected mode, you can print the pages in the
Help Pages menu, but cannot modify any settings in the rest of the menus. For more
information on locking the front panel menu with a utility file, refer to your printer’s
user documentation.
■
Press Menu. The front panel displays the following message:
Help Pages
<------->
Menu
When the front panel is locked and you press Menu, the display shows only the
pages in the Help Pages menu (without the heading):
Configuration Page
<------->
Print
To access the entire menu with the front panel locked, you must use a special key
sequence to enter the menu.
■
Press and hold down Menu and press Exit. The front panel displays the
following message:
Help Pages
<------->
■
Menu
You now have access to all front panel menus.
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Disabling Protocols
Disabling protocols: PhaserShare Administrator
1.
In the PhaserShare Administrator Main window, select the desired printer
from the Printer List.
2.
Click Configure Printer; this displays the Configure Printer dialog box.
3.
In the Configure Printer dialog box, click the Ethernet (or Token Ring) tab.
4.
In the Ethernet (or Token Ring) tab, click Protocol Settings. This displays
the Protocol Settings dialog box.
5.
In the Protocol Settings dialog box, click the tab for the protocol you want
to disable.
6.
On the tab for the selected protocol, find the field for enabling or disabling
the protocol. On some printers, this field is labeled Port Enabled; on other
printers, the port name is spelled out (for example, NetWare Enabled). To
disable the protocol, select No.
7.
Click OK.
For more information on the PhaserShare Administrator, see Chapter 5,
“PhaserShare Administrator Software for NetWare Networks”.
Disabling protocols: PhaserLink Printer Management
Software
1.
From the printer’s home page, click Configuration; this displays the View
and Configure Settings page.
2.
On the View and Configure Settings page, click the link to the View and
Configure Interface Settings page.
3.
On the View and Configure Interface Settings page, click the link for the
protocol you want to disable; this displays the page for that protocol.
4.
On the page for the selected protocol, find the field for enabling or
disabling the protocol. On some printers, this field is labeled Port Enabled;
on other printers, the port name is spelled out (for example, NetWare
Enabled). To disable the protocol, select No, then click Do/Apply.
For more information on PhaserLink Printer Management Software, see Chapter 12,
“PhaserLink Printer Management Software”.
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PhaserShare Networking Manual
Chapter
16
Resetting the Printer
Several of the network configuration procedures require you to reset the printer.
There are several ways to reset the printer:
■
Turn the printer off, then back on again.
■
With a TCP/IP connection and a World Wide Web browser, you can use
PhaserLink Printer Management Software; see “Resetting the printer:
PhaserLink Printer Management Software” on page 169.
■
PC and UNIX users can send the PostScript file RESET.PS from the
printer’s utilities software.
■
Macintosh users can reset the printer using the Apple Printer Utility. See
“Resetting your printer using the Apple Printer Utility” on page 170.
Resetting the printer by any of these methods restores the printer to its power-on
conditions (not its factory default conditions). The power-on conditions include any
custom changes made to the printer that are stored in the printer’s non-volatile
memory and are therefore persistent across printer power cycles. For example, the
printer’s name is a power-on condition that is not altered by resetting the printer.
Resetting the printer: PhaserLink Printer Management
Software
1.
From the printer’s home page, click Configuration; this displays the View
and Configure Settings page.
2.
On the View and Configure Settings page, click Configure Authorization
Codes.
3.
On the Configure Authorization Codes page, enter the validation
password (if one has been assigned), and click Do/Apply.
NOTE
PhaserLink passwords are not encrypted.
4.
Wait 10 seconds, then click the browser’s Stop button.
5.
Reload the page in the browser.
For more information on PhaserLink Printer Management Software, see Chapter 12,
“PhaserLink Printer Management Software”.
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Resetting the Printer
Resetting your printer using the Apple Printer Utility
Macintosh users can reset the printer using the Apple Printer Utility.
170
1.
Locate the Apple Printer Utility, which is included with your printer’s
network utilities software.
2.
Double-click the Apple Printer Utility icon; the Printer Selector window is
displayed.
3.
Select the zone (if applicable) and the printer. Click Open Printer; a dialog
box is displayed containing Printer Information and Printer Preferences.
4.
From the Utilities menu, select Restart Printer.
PhaserShare Networking Manual
Chapter
17
FTP Interface
Your printer’s FTP interface is a standard FTP server. Using FTP, you can send a job
to the printer, where it is printed (not stored). No password is required. You can
save a PostScript file from an application and send the file to a remote printer over a
network or the Internet using an FTP program.
The printer’s FTP directory is PRINTER:1, and any files sent there are automatically
passed to the printer.
The printer’s FTP parameters can be changed using PhaserLink Printer Management
Software. For more information on PhaserLink software, see Chapter 12,
“PhaserLink Printer Management Software”.
The following table lists the supported FTP commands.
Supported FTP commands
Request
Description
ABOR
Abort previous command.
HELP
Give help information.
MODE
Specify data transfer mode.
NOTE: With the PhaserShare FTP interface, the only transfer
mode is Stream.
NOOP
Do nothing.
PASS
Specify password.
PASV
Get the server’s IP address and port number.
PORT
Specify data connection port.
PUT
Send a file to the printer.
PWD
Print the current working directory.
QUIT
Terminate session.
STAT
Report current status.
NOTE: With the PhaserShare FTP interface, optional arguments
to this command are ignored.
STOR
Store a file.
STRU
Specify a data transfer structure.
NOTE: With the PhaserShare FTP interface, only File and
Record structures are allowed; the default is File.
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17
FTP Interface
Supported FTP commands (cont'd.)
Request
Description
SYST
Specify operating system of server.
TYPE
Specify data transfer type.
NOTE: With the PhaserShare FTP interface, only ASCII
Non-printing and Image types are allowed; the default is ASCII
Non-printing.
USER
172
Specify user name.
PhaserShare Networking Manual
Index
A
Adapter Status 18
Apple Printer Utility
to change printer's name 28
to reset the printer 170
AppSocket 77
ARP (Address Resolution Protocol)
with config-IP script 72
with config-TokenRing script 19
automated fax systems (HAL/EuroHAL) 157
auto-negotiation 2
B
BOOTP 56
Broadcast 18
Broadcast address 55
C
cables
Ethernet 13
LocalTalk 23
Token Ring 14
Chooser 26
config-IP 72
config-LPR 77
config-SNMP 82
config-sockets 78
config-syslog 80
config-TokenRing 19
Configuration Page
how to print 6
reports what protocols are enabled 8
Configure NetWare 33
control character filtering 76
customer support 155
D
DHCP 66
disabling protocols 159
from the printer’s front panel
(Phaser 360) 165
from the printer’s front panel
(Phaser 740) 161
from the printer’s front panel
(Phaser 780) 163
from the printer’s front panel
(Phaser 840) 160
DNS
printer configuration 74
UNIX host 83
DOS 10
E
Early Token Release 18
email notification 132
email to Tektronix 140
enabling protocols 159
etc/hosts file 85
etc/printcap file 85
Ethernet
adapters 11
cables 13
terminators 13
EtherTalk 25
troubleshooting 30
EuroHAL, automated fax system 157
F
Frame Routing (Phaser 740 and 360) 16
Frame Routing (Phaser 780) 17
front panel
disabling protocols (Phaser 360) 165
disabling protocols (Phaser 740) 161
disabling protocols (Phaser 780) 163
disabling protocols (Phaser 840) 160
enable/disable RARP/BOOTP
(Phaser 740 and 360) 69
enable/disable RARP/BOOTP
(Phaser 780) 70
locking and unlocking 167
printing Configuration Page (Phaser 740 and
360) 7
printing Configuration Page (Phaser 780) 7
printing Configuration Page (Phaser 840) 7
printing Usage Profile reports (Phaser
740) 134
printing Usage Profile reports
(Phaser 780) 134
printing Usage Profile reports
(Phaser 840) 134
printing verbose Usage Profile reports
(Phaser 740) 135
printing verbose Usage Profile reports
(Phaser 780) 136
printing verbose Usage Profile reports
(Phaser 840) 135
PhaserShare Networking Manual
173
sending Usage Profile reports via email
(Phaser 740) 137
sending Usage Profile reports via email
(Phaser 780) 137
sending Usage Profile reports via email
(Phaser 840) 136
setting IPX frame type (Phaser 740 and
360) 40
setting IPX frame type (Phaser 780) 41
setting IPX frame type (Phaser 840) 40
setting printer’s IP addressing parameters
(Phaser 360) 63
setting printer’s IP parameters
(Phaser 740) 58
setting printer’s IP parameters
(Phaser 780) 60
setting printer’s IP parameters
(Phaser 840) 57
setting Token Ring Frame Routing (Phaser 740
and 360) 16
setting Token Ring Frame Routing
(Phaser 780) 17
FTP 171
G
Gateway IP address 55
H
HAL, automated fax system 157
host access 76
hosts file 85
J
job accounting 129
PhaserLink Software 130
PhaserShare Administrator 129
L
LocalTalk 25
cables 23
troubleshooting 30
LPR 76
M
Main window 47
model files 84
N
name, EtherTalk or TokenTalk 27
NetWare 31
troubleshooting, Windows 36
Network Address 18
network administration software 9
Network mask 55
networking software 8
NIS 83
NWAdmin 33
NWCONFIG.PS 33
O
OS/2 Warp 95
I
information forwarding 128
Information Not Available 49
Intelligent Ready
enabling and disabling from the front
panel 131
setup with PhaserLink software 131
IP addressing parameters 55
DHCP 66
general information on setting 57
setting from Phaser 360 front panel 63
setting from Phaser 740 front panel 58
setting from Phaser 780 front panel 60
setting from Phaser 840 front panel 57
setting using a PostScript utility file
(UNIX) 71
174
setting using PhaserLink software 73
setting using RARP or BOOTP 65
PhaserShare Networking Manual
P
PCONSOLE 33
PDF Direct Printing 130
PhaserLink PDF Direct Printing 130
PhaserLink Printer Management Software
format for printer pages 124
general information 123
information forwarding 128
status display 126
status icon 126
system requirements 123
URL, printer 124
PhaserLink status notification (email
notification) 132
PhaserPort software 117
installation 118
PhaserPrint for UNIX software 10
PhaserShare Administrator 43
installation methods 45
installation procedure 45
Quick Configuration Wizard 34
system requirements 44
PhaserShare Series B Ethernet card 12
PhaserShare Series B Ethernet interface 11
PhaserShare Series B LocalTalk card 22
PhaserShare Series B Token Ring card
configuration 16
ping 94
print queue (UNIX) 83
printcap file 85
printer name, EtherTalk or TokenTalk 27
Printer Not Responding dialog box 50
PSERVER 31
Q
queue names (UNIX remote printer) 84
queues
UNIX 83
UNIX remote printer queue names 84
Windows NT 3.x driver 110
Windows NT 4.0 driver on a Windows NT 4.0
server or workstation 101
R
RARP 56
remote printer queue names 84
resetting the printer 169
Route Cache Size 18
Route Cache Timeout 18
S
Search Options button 47
Search Options dialog box 48
Select by 49
SNMP 81
Sort by 49
Speed 18
status icon 126
Status page 126
Syslog 79
T
TCP/IP
extracting files from unix.tar 52
host access 76
host configuration 83
IP addressing parameters 55
OS/2 Warp 95
printer configuration 55
printer status 79
troubleshooting 94
Windows 95 and Windows 98 117
Windows NT concepts 112
Windows NT procedures 99
technical support 155
terminators
Ethernet 13
LocalTalk 23
Token Ring
cables 14
configuration 16
TokenTalk 25
troubleshooting 30
troubleshooting
EtherTalk, LocalTalk, TokenTalk 30
NetWare/Windows 36
TCP/IP 94
U
UNIX model files 84
Unknown Route 18
URL (Uniform Resource Locator)
for the printer 124
Usage Profile reports 133
(verbose) printing from Phaser 740 front
panel 135
(verbose) printing from Phaser 780 front
panel 136
(verbose) printing from Phaser 840 front
panel 135
email to Tektronix 140
full report 141
how to read 141
job report 141
printing from Phaser 740 front panel 134
printing from Phaser 780 front panel 134
printing from Phaser 840 front panel 134
printing from PhaserLink Printer Management
Software 136
PhaserShare Networking Manual
175
sending via email from PhaserLink Printer
Management Software 138
sending via email from the Phaser 740 front
panel 137
sending via email from the Phaser 780 front
panel 137
sending via email from the Phaser 840 front
panel 136
specifying when reports are to be sent 139
specifying who receives reports 140
V
View and Configure Information
Forwarding page 128
W
Windows 95 and Windows 98 117
Windows NT 99
network communication 112
network troubleshooting 113
Windows NT 3.x driver 109
Windows NT 4.0 driver on a Windows NT 3.51
server 104
Windows NT 4.0 driver on a Windows NT 4.0
server or workstation 99
World Wide Web
printer pages 124
176
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