Mitel Connect ONSITE - Advanced Network Systems

Mitel Connect ONSITE
IP Phones Overview
Superior Sound & Ergonomics for the
Highest Quality
Mitel designs and builds our own desk and portable IP phones to ensure that
our customers always have the most fully-featured communication devices.
Mitel pairs business phones with unified communications to deliver a total solution. Choose the communications
device best-suited to your needs, whether that’s a desk phone, smartphone or PC—you’ll always have the best
possible user experience.
Each Mitel Connect IP phone is preconfigured for quick and easy installation with the Mitel Connect UC system and
offers all the advanced features, high performance and quality required
in today’s constantly connected workplace.
Visual voicemail simplifies voicemail management for professionals, contact center agents and executives
Enhanced form factor that incorporates the latest user feedback
Soft keys and line/call appearances for flexible call handling and
access to rich programmable features
On-phone diagnostics for faster troubleshooting and shorter time to resolution
Elegant Ergonomic Design
IP Phone Benefits
Quick and intuitive access to the
feature-rich Mitel Connect ONSITE
communication capabilities
Ergonomic design optimized for comfort, sound and usability
Plug-and-play simplicity lowers management resource needs
Since communications are a key aspect of business activity, a phone
should feel comfortable and be easy to use. The Mitel attention to
design detail delivers a precision-balanced, contoured handset which
can rest comfortably against the ear, thereby maximizing productivity while minimizing user fatigue and shoulder and
neck pain.
The desk phone itself has two main surfaces, which position the keypad horizontally for easy dialing while keeping the
display at the optimum angle for visibility. The control surface on all Mitel Connect phones makes it easy for users to
manage communication tasks, including call transfer, conferencing and call parking.
Intuitively Streamlines & Improves Communications
All Mitel Connect phones have an easy-to-read display so users can see who is calling, check for missed calls and
messages and quickly see the call’s status. This helps keep communication flowing across the organization. All desk
phones also feature an integrated Ethernet switch that allows a network drop to be shared with a desktop PC.
Mitel Connect IP phones feature crystal-clear audio quality and offer seven full octaves of sound, while many phones
only offer three. In addition, Mitel Connect high-fidelity, full-duplex speakerphones deliver exceptionally clear audio
and enable hands-free conversation. All phones also support multiple languages.
Ease of Use Streamlines Communications Management
All Mitel Connect phones interoperate with Mitel system software, so settings, call handling rules, presence
information, automatic directory updates and other features can be managed according to users’ preferences. For
instance, users can extend the power of their phone far beyond their desks by assigning their extension to any phone,
including a mobile phone or home phone.
Cordless
In addition to desk phone options, Mitel offers a DECT-based cordless phone for users whose job role requires them
to move around the workplace.
Designed for the Distributed Enterprise
Mitel Connect desk phones can easily be deployed remotely utilizing the built-in VPN client providing the full Mitel
experience in the remote or home office.
Enhanced Productivity
Mitel Connect desk phones support XML applications that allow developers to integrate the phones even tighter into
their business processes to boost the productivity of their users.
Mitel Connect IP Phones for Every User
Executive & Conferencing
IP655: A twelve-line telephone ideal for executives and executive assistants. In addition to setting a new bar in
speakerphone performance by leveraging advanced microphone array technology, interaction with the telephone
is extremely intuitive via the large color touch display. Visual voicemail makes it very easy to browse, play and
manage voicemail messages and the advanced directory display with telephony presence allows users to see if
somebody is available for a phone call. Users can personalize the background image on the phone and also easily
manage programmable buttons. An integrated headset jack, plus Gigabit Ethernet switch as well as a built-in VPN
client also come standard with this phone.
This telephone with its advanced beam forming microphone array technology is ideally suited for small to medium
conference rooms and in larger rooms when deployed with optional extension microphones. Users can access
the full telephony feature set as well as directory information in the conference room.
Professional
IP485g: An eight-line phone with a crisp 480 x 272 pixels backlit color display offers an expanded directory with
unlimited alphanumeric lookup with sort by first or last names. These features and the built-in visual voicemail
application make this phone ideal for the advanced professional.
Also included are six feature keys, five soft keys, a full-duplex speakerphone, integrated headset jack and a Gigabit
Ethernet switch for the connection of a PC. The optional BB424 button box expands the phone’s capabilities for
attendants.
IP480g: An eight-line phone with an easy-to-read, back-lit display. Expanded call history and directory along
with visual voicemail are provided, making the IP480g an ideal phone for busy professionals. Six feature keys
and five soft keys provide easy access to Mitel features. A full-duplex speakerphone, integrated headset jack and
10/100/1000 Ethernet switch are standard.
IP480: Provides the same features as the IP480g phone, but with an integrated 10/100 Ethernet switch for more
economical deployments.
Common Areas
IP420g: A two-line phone ideal for break rooms, lobbies and contact center environments. The IP420g phone features an easy-to-read, high-contrast display and six feature keys including transfer, conference, hold, redial/history
and voicemail. Unlimited system / alphanumeric lookup and storage are provided. An integrated 10/100/1000
Ethernet switch is standard.
IP420: Provides the same features as the IP420g phone, but with an integrated 10/100 Ethernet switch for more
economical deployments.
Cordless Phones
IP930D: Fully integrated, desk phone capabilities in a cordless version. Using DECT technology, these handsets
and corresponding base and repeater units enable receptionists, retail store staff, facilities managers and other
employees to remain connected while roaming freely through their workplace.
Programmable Button Box
BB424: The BB424, an accessory for the IP485g, is an excellent tool for operators, receptionists, assistants and
supervisors. The BB424 provides visibility over other users as well as single-button access to advanced telephony
features including transfer, silent monitor and barge in.
The BB424 is a USB accessory for the IP485g IP phone and features 24 programmable buttons. Users can also
employ the four page buttons across the bottom to program up to 96 buttons total. If the user prefers seeing all of
the buttons at once, up to four physical units can be used instead (requires additional local power supply).
IP655
IP485g
IP480g
IP480
FUNCTIONS
Call Appearance
12 (Tri-color LEDs)
8 (Tri-color LEDs)
8 (Tri-color LEDs)
8 (Tri-color LEDs)
5 (Redial, voicemail, directory,
call history, applications)
6 (Transfer, conference, hold,
history, voicemail, directory)
6 (Transfer, conference, hold,
history, voicemail, directory)
6 (Transfer, conference, hold,
history, voicemail, directory)
Context sensitive UI,
touch-enabled LCD
5
5
5
Display
5.7” 640x480 pixels (VGA)
Backlit, color touchscreen
4.3” 480x272 pixels
Backlit, color
4.3” 297x160 pixels
Backlit, monochrome
4.3” 297x160 pixels
Backlit, monochrome
Speakerphone
Full Duplex
Advanced beam-forming
microphone array
Optional extension
microphones (pair)
Full Duplex
Full Duplex
Full Duplex
Audio Path Buttons with
LED Indicator
Speakerphone, Headset
Speakerphone, Headset
Speakerphone, Headset
Speakerphone, Headset
Mute Button
Yes, with LED Indicator
Yes, with LED Indicator
Yes, with LED Indicator
Yes, with LED Indicator
Handset, speakerphone,
headset, alert/rings
Handset, speakerphone,
headset, alert/rings
Handset, speakerphone,
headset, alert/rings
Handset, speakerphone,
headset, alert/rings
RJ-22
RJ-22
RJ-22
RJ-22
Plantronics APD-80
Plantronics APD-80
Plantronics APD-80
Plantronics APD-80
6 party
6 party
6 party
6 party
Unlimited (system)
Sort by first or last names
Alphanumeric lookup
Unlimited (system)
Sort by first or last names
Alphanumeric lookup
Unlimited (system)
Sort by first or last names
Alphanumeric lookup
Unlimited (system)
Sort by first or last names
Alphanumeric lookup
Unlimited (stored on server)
Filter by All, To, From, Missed
Unlimited (stored on server)
Filter by All, To, From, Missed
Unlimited (stored on server)
Filter by All, To, From, Missed
Unlimited (stored on server)
Filter by All, To, From, Missed
4
4
4
4
Unlimited
Unlimited
Unlimited
Unlimited
100
100
100
100
SNTP Sync
SNTP Sync
SNTP Sync
SNTP Sync
Feature Keys
Soft Keys
Message Waiting (LED)
Missed Call Indicator
Volume Controls
Headset Connection
Electronic Hook-Switch
Control for Wireless
Headsets
Hearing-Aid
Compatibility (HAC)
FEATURES
Call Redirect
Call Timer
Caller ID (Name, Number)
Conference Call
Management
Directory
Redial/History
Ring Tone Selections
System Speed Dial
Personal Speed Dial
Time & Date
Transfer to Voicemail
On Hook Dialing
Built-In VPN Client
XML Application Support
Visual Voicemail
IP655
IP485g
IP480g
IP480
OPTION
MANAGEMENT
Call Handling Mode
Call Forwarding
Handsfree Mode
Ring Tone
Agent State
IP TELEPHONY
Protocol
MGCP
SIP
SIP
SIP
Quality of Service
VLAN, DiffServ/ToS,
UDP5004
VLAN, DiffServ/ToS
VLAN, DiffServ/ToS
VLAN, DiffServ/ToS
Supported Codecs
G.711 μ-Law/A-Law, G.722,
G.729a, BV-32, BV-16
G711 μ-Law/A-Law, G726,
G722, G729a, G723, iLBC,
Linear 16bit
G711 μ-Law/A-Law, G726,
G722, G729a, G723, iLBC,
Linear 16bit
G711 μ-Law/A-Law, G726,
G722, G729a, G723, iLBC,
Linear 16bit
10/100/1000 Mbps
10/100/1000 Mbps
10/100/1000 Mbps
10/100 Mbps
DHCP, static
DHCP, static
DHCP, static
DHCP, static
SRTP
SRTP
SRTP
SRTP
802.1x (EAP-MD5)
802.1x (EAP-MD5,
EAP-TLS)
802.1x (EAP-MD5,
EAP-TLS)
802.1x (EAP-MD5,
EAP-TLS)
12.7 x 6.5 x 6.5 in
320 x 170 x 167 mm
9.6 x 5.3 x 4.8 in
244 x 135 x 122 mm
9.6 x 5.3 x 4.8 in
244 x 135 x 122 mm
9.6 x 5.3 x 4.8 in
244 x 135 x 122 mm
4.0 lb
1.6 kg
1.66 lb
0.75 kg
1.62 lb
0.74 kg
1.62 lb
0.74 kg
802.3af PoE Class 3
(5.7 / 7.7 / 9.1 )
Local adapter (optional)
802.3af PoE Class 0
(4.0 / 4.9 / 5.3)
Local adapter (optional)
802.3af PoE Class 2
(3.0 / 4.4 / 4.9)
Local adapter (optional)
802.3af PoE Class 2
(3.0 / 4.4 / 4.9)
Local adapter (optional)
Local PoE Power Supply
Available PoE power supply
Available PoE power supply
Available PoE power supply
Available PoE power supply
Interfaces
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
Extension microphone jacks
(x2)
Diagnostic port
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
USB 2.0 port (for BB424)
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
100 meters
100 meters
100 meters
100 meters
Operating Temperature
0-50°
0-50°
0-50°
0-50°
Humidity, Relative
(non-condensing)
5-90%
5-90%
5-90%
5-90%
Ethernet Speed
IP Addressing
Security
Port Security
DHCP/LLDP-MED
TECHNICAL SPECS
Dimensions
Weight
Power, W
(Idle/Active/Max)
Loop Length
ENVIRONMENTAL
IP420g
IP420
BB424
IP930D
FUNCTIONS
Call Appearance
Feature Keys
2 (Single-color LEDs)
2 (Single-color LEDs)
24 Tri-color LEDs
3 (On-screen indicator)
6 (Transfer, conference,
hold, history, voicemail,
directory)
6 (Transfer, conference,
hold, history, voicemail,
directory)
4 page buttons
4 (Transfer, conference,
redial, history, hold)
Soft Keys
3
2.8” 130x28 pixels
Backlit, monochrome
2.8” 130x28 pixels
Backlit, monochrome
Half-duplex
Half-duplex
Audio Path Buttons with
LED Indicator
Speakerphone, Headset
Speakerphone, Headset
Mute Button
Yes, with LED Indicator
Yes, with LED Indicator
Yes, with On-screen
Indicator
Handset, speakerphone,
headset, alert/rings
Handset, speakerphone,
headset, alert/rings
Handset, speakerphone,
headset, alert/rings
RJ-22
RJ-22
2.5 mm headset jack
6 party
6 party
6 party
Directory
Unlimited (system)
Alphanumeric lookup
Unlimited (system)
Alphanumeric lookup
Unlimited (system)
Alphanumeric lookup
Redial/History
Unlimited (stored on
server)
Unlimited (stored on
server)
Unlimited (stored on
server)
4
4
4
Unlimited
Unlimited
Unlimited
SNTP Sync
SNTP Sync
SNTP Sync
Display
Speakerphone
4.3” 480x272 pixels
Backlit, color
176x220 pixels
Backlit, color
Half-duplex
Message Waiting (LED)
Missed Call Indicator
Volume Controls
Headset Connection
Electronic Hook-Switch
Control for Wireless
Headsets
Hearing-Aid
Compatibility
FEATURES
Call Redirect
Call Timer
Caller ID (Name,
Number)
Conference Call
Management
Ring Tone Selections
System Speed Dial
Personal Speed Dial
Time & Date
Transfer to Voicemail
On Hook Dialing
Built-In VPN Client
XML Application Support
Visual Voicemail
IP420g
IP420
BB424
IP930D
OPTION
MANAGEMENT
Call Handling Mode
Call Forwarding
Handsfree Mode
Ring Tone
Agent State
IP TELEPHONY
Protocol
SIP
SIP
DECT/MGCP
Quality of Service
VLAN, DiffServ/ToS
VLAN, DiffServ/ToS
802.1pq, DiffServ/ToS
Supported Codecs
G711 μ-Law/A-Law, G726,
G722, G729a, G723, iLBC,
Linear 16bit
G711 μ-Law/A-Law, G726,
G722, G729a, G723, iLBC,
Linear 16bit
G.711 μ-Law/A-Law,
G.729a
10/100/1000 Mbps
10/100 Mbps
Base Station: 10/100
DHCP, static
DHCP, static
Base Station: DHCP, static
SRTP
SRTP
802.1x (EAP-MD5,
EAP-TLS)
802.1x (EAP-MD5,
EAP-TLS)
6.6 x 5.3 x 4.8 in
167 x 135 x 122 mm
6.6 x 5.3 x 4.8 in
167 x 135 x 122 mm
4.9 x 5.0 x 4.9 in
125 x 127 x 125 mm
Handset: 16.8 x 4.7 2.2 cm
Base Station: 208 x 150 x
58 mm
1.6 lb
0.73 kg
1.6 lb
0.73 kg
1.65 lb
0.71 kg
Handset w/ Battery: 0.29 lb
(0.13 kg)
Base Station: 0.73 lb (0.33
kg)
USB: 1.8 / 2.5 / 3.3
802.3af PoE Class 2
(2.5 / 3 / 4)
Local adapter (optional)
Ethernet Speed
IP Addressing
Security
Port Security
DHCP/LLDP-MED
TECHNICAL SPECS
Dimensions
Weight
802.3af PoE Class 2
(2.4 / 3.2 / 3.9)
Local adapter (optional)
802.3af PoE Class 1
(2.4 / 3.2 / 3.5)
Local adapter (optional)
Local PoE Power Supply
Available PoE power supply
Available PoE power supply
AC/DCpower supply for
2nd through 4th attached
units
Handset charging dock
included
Interfaces
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
1 x USB 2.0 micro Type A
3 x USB 2.0 Type A
DECT wireless to base
station 2.5mm headset jack
100 meters
100 meters
Operating Temperature
0-50°
0-50°
0-50°
0-40°
Humidity, Relative
(non-condensing)
5-90%
5-90%
5-90%
5-90%
Power W
(Idle/Active/Max)
Loop Length
Local Adapter: 2.3 / 3.2
/ 3.7
Handset Battery:
3.7V 1100 mAH
100 meters
ENVIRONMENTAL
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Any reference to third-party trademarks is for reference only and Mitel makes no representation of ownership of these marks.
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