February 2006
Buyers Laboratory INC.
BLI FIRST LOOK
First Look
A Buyers Laboratory Product Release Brief
Toshiba e-STUDIO352
35 PPM Copy • Print • Scan • Fax
Features
MSRP: Base unit $7,625
Std. / Max. Paper Capacity: 1,100/3,700 sheets
Monthly duty cycle: 120,000 impressions
e-Filing into electronic mailboxes
Noteworthy
• eCopy compatible
• Next-generation e-BRIDGE architecture
• Large tilting control panel
• Bluetooth wireless capability
Watch for upcoming Field Test and Lab Test reports
on this product for thorough, hands-on analysis.
█ Target Market
The 35-ppm e-STUDIO352 is designed for small- to medium-sized workgroups that produce between 100,000 and 120,000
copies per month. The replacement model for the e-STUDIO350, to which it is very similar, this 35-ppm unit differs mainly in that
it uses the next generation of Toshiba’s e-BRIDGE controller, which features improved security, a faster processor and expanded
wireless functionality. According to Christopher Coin, product brand manager, Toshiba America Business Solutions (TABS), “the eSTUDIO352, along with four other new models ranging in speed from 20 to 45 ppm, offers users a wide range of functionality that
includes scan to e-mail, TWAIN scanning and scan-routing solutions. But users requiring faster processing power and high-volume
productivity will benefit from this unit’s 400-MHz processor and up to 120,000-impression monthly duty cycle.” Price-conscious
consumers should be aware that Toshiba also offers quarterly promotions for free printing and scan enablers through its financial
services arm, which is managed by GE Capital and US Bancorp.
█ Competitors
The e-STUDIO352 competes against the Canon imageRUNNER 3570, the Ricoh Aficio 3035 and the Sharp AR-M355N. Other
competitors include the Konica Minolta bizhub 350, the Panasonic WORKiO DP-3530 and the Xerox WorkCentre Pro 238.
What’s New
Toshiba’s latest-generation e-BRIDGE technology, which integrates copy, print, scan, fax and other
networking capabilities in one single board within the device, offers a faster processor (400-MHz for
this model) and 256 MB of memory, compared to the predecessor’s 128 MB. In additon, the number
of keystrokes required to perform scan to e-mail has been reduced. This model also offers LDAP
support and network user authentication, which increases security by requiring users to log in with
their network user name and password before being able to access data or features. Further, wireless transmission speeds have increased from 11 Mbps to 54 Mbps with support for the industrystandard 802.11g specification. Via the wireless capability, wireless-enabled PCs communicate with
the device over the network via a wireless access point. In addition to 802.11g, the unit supports
Bluetooth wireless capability, an industry specification for wireless personal area networks (PANs)
that provides a way to connect and exchange information between devices like PDAs and printers
© 2006 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this proprietary report or excerpts from this report, in any
manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be
prosecuted to the fullest extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
First Look —
Toshiba e-STUDIO352
via secure, low-cost, globally available, short-range radio frequency. The unit’s drivers are also Windows Hardware
Quality (WHQL)-certified, which entitles Toshiba to use the “Designed for Windows” logo on its products. When administrators configure the unit for network printing in a Windows environment, the unit’s certified drivers will prevent incompatibility issues with Windows operating systems. An on-board 10/100Mbps NIC card for TCP/IP network connectivity
is also included, and in the first quarter, data cloning, role-based access and a plug-in for the HP Jet Web Admin utility
will be available.
█
Features
The e-BRIDGE architecture offers PCL 6 and PostScript 3 network printing and network scanning (scan speed is up
to 50 ppm). Because of the controller’s unified design, users can purchase USB key “enablers” (one for print, one for
scan and one for print and scan) to activate these functions on the controller. Advanced print features include Private
Print, Scheduled Print, Print to e-Filing and Proof Print. For the base purchase price, users get standard memory of
256 MB and a 40-GB hard drive that are both shared. In addition, 32 MB of page memory enables users to temporarily store files and documents to the hard drive when the main memory is not available.
e-Filing capability allows users to scan, copy, or print documents to up to 200 electronic mailboxes with a storage
capacity of 100 folders per box, 400 documents per folder and 200 pages per document. Users can retrieve information from their mailboxes over the network or at the device. e-Filing also enables users to merge documents from
various applications (Excel and PowerPoint, for example) into one file, which can then be exported as a PDF or TIFF
file and sent as an e-mail attachment. In addition, templates allow users to program commonly used job settings for
future jobs, including finishing features, from both the control panel and the print drivers.
█REGULATORY COMPLIANCE & Security
The e-STUDIO352’s tilting control panel contributes to Section 508 compliance, making it easier to read and navigate. e-Filing can be disabled to prevent users from storing potentially sensitive documents on the hard drive, thereby
satisfying HIPAA regulations. The Private Print feature also meets HIPAA guidelines, as it requires users to enter a PIN
code to access sensitive data, such as medical records and insurance policies.
In addition to network user authentication, up to 1,000 departmental codes can be assigned to users to prevent
unauthorized access to the unit. The optional Data Disk Overwrite overwrites data stored on the hard drive up to five
times with random numbers. Users receive notification on the control panel’s display immediately after they have
finished scanning a job that data on the hard drive is being overwritten. Also, the Scrambler Board is a Common
Criteria Validated option using 128-bit encryption to encrypt data on the hard drive. The unit is also Energy Star- and
RoHS-compliant, and is lead-, halogen- and chromium-free.
█Options
Other options for the unit include a 2,500-sheet letter-size tandem LCT and a paper-feed pedestal that adds up to
two user-adjustable 550-sheet paper drawers that accommodate paper sizes up to 11" × 17". Finishing options
include a 900-sheet finisher that offers single-position stapling of up to 30 sheets, a 2,000-sheet multi-position finisher that offers multi-position stapling of up to 50 sheets and a 2,000-sheet saddle-stitch finisher that also offers
multi-position stapling of up to 50 sheets. In addition, the saddle-stitch finisher can saddle-stitch up to 15 sheets
to create 60-page booklets. The multi-position and saddle-stitch finishers both offer two- and three-hole punching
capability. An offset catch tray that jogs multiple sets and a job separator that separates copy, print and fax jobs
are also available. Other options include a 100-sheet RADF and a fax board with an optional second PSTN line.
Software and Solutions
The e-STUDIO352 is offered with eCopy’s ScanStation OP, a scanning solution that integrates paper-based information into existing business processes and applications, such as reporting, document management and customer management. (eCopy’s ScanStation OP was
named a Fall 2005 BLI “Pick of the Year” for “Outstanding Scan Routing Solution.”) Toshiba’s RE-RITE is a scan routing solution that takes
incoming files from a specified network folder, OCRing text documents, and converts them to a specified file format. The solution can
convert documents to 16 different file formats, including Word, Excel, PDF, HTML, RTF and CSV. Toshiba’s administrative utilities include
DocMon, a document monitoring utility that enables administrators and users to view status of the device or jobs from their desktop and to
be alerted when errors occur. The TopAccess Web-based utility enables administrators to access device status and configuration settings
remotely over the network. The administrator can also set up and edit templates via the utility and then download them to the device to
appear as one-touch keys on the touch-screen control panel display.
Reprinted with the written permission of Buyers Laboratory Inc.
© 2006 Buyers Laboratory Inc. WARNING: This material is copyrighted by Buyers Laboratory Inc. and is the sole property of Buyers Laboratory. Duplication of this proprietary report or excerpts from this report, in any
manner, whether printed or electronic (including, but not limited to, copying, faxing, scanning or use on a fax-back system), is illegal and strictly forbidden without written permission from Buyers Laboratory. Violators will be
prosecuted to the fullest extent of the law. To purchase reprints of any BLI reports or articles, contact BLI at (201) 488-0404. Buyers Laboratory Inc., 20 Railroad Avenue, Hackensack, NJ 07601. Contact us at info@buyerslab.com.
Download PDF