SoundPoint IP 550 4-Line Fact Sheet

SoundPoint® IP 550 4-Line
Revolutionary sound quality and advanced features in
a four-line SIP phone
Revolutionary Voice Quality
The SoundPoint IP 550 brings life-like richness and clarity to voice communications. Polycom’s patented Acoustic
Clarity Technology 2, as well as best-in-class system design to deliver unprecedented voice quality.
Enhanced Call Handling Capabilities
The SoundPoint IP 550 provides call hold, call transfer, call park, 3 way conferencing, call transfer and many other timesaving features.
Intuitive User Interface
The SoundPoint IP 550 delivers all of its capabilities through an intuitive user interface, featuring a backlit 320x160
graphical grayscale LCD display, easy-to-navigate menu, and a combination of 24 dedicated hard keys and 4 contextsensitive soft keys for easy access to essential telephony features.
Efficient Installation
Designed to make installation as simple and efficient as possible, the SoundPoint IP 550 boasts a two-port Ethernet
switch. The phone, once plugged into to the local network, automatically configures itself for ease of setup.
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Polycom® SoundPoint® IP 550 Specifications
• Four lines
• 320 x 160 backlit grayscale graphical LCD
• White LED backlight with custom intensity control
Feature Keys
• 4 context-sensitive “soft” keys
• 24 dedicated “hard” keys
4 line keys with bi-color (red/green) LED
--8 feature keys
6 display/menu navigation keys
2 volume control keys
Illuminated mute key
Illuminated headset key
Illuminated hands-free speakerphone key
Dedicated hold key
Headset and Hearing Aid Compatibility
• Dedicated RJ-9 headset port
-Amplified headsets are recommended
• Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC
hearing aids
• Compatibility with commercially-available TTY adapter equipment
Audio Features
• Delivers life-like voice quality for each audio path - the handset, the hands-free
speakerphone, and the headset1
• Full-duplex hands-free speakerphone
--Type 1 compliant with IEEE 1329 full duplex standards
• Frequency response - 150Hz - 7kHz for handset, headset1 and hands-free
speakerphone modes
• Codec: G.729A (Annex B)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation/DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression
Call Handling Features
• Distinctive incoming call treatment/call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Call Park
• Intercom
• Automatic off-hook call placement
• Do not disturb function
• Message waiting light
• Voicemail notification via email
• Voicemail to email (WAV file)
• 5 min per message
• 90 min message max
• Remote access to voicemail
• Web-based access to voicemail
• Voicemail forwarding via email
• Group voicemail distribution
• One year
Other Features
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history (missed, placed, and received)
• Customizable call progress tones
• Unicode UTF-8 character support. Multilingual user interface encompassing Chinese,
Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean,
Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish
Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port 10/100 Mbps Ethernet switch
• Dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
• Network Address Translation (NAT) support – static
• RTCP support (RFC 1889)
• Event logging
• Local digit map
• Hardware diagnostics
• Status and statistics
• Transport Layer Security (TLS)
• Encrypted configuration files3
• Digest authentication
• External Universal AC adapter (included 48V DC)
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• ROHS compliant
• UL 60950
• CE Mark
• CAN/CSA-C22.2 No. 60950
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950
Operating Conditions
• Temperature: 0 to 40°C (+32 to 104°F)
• Relative humidity: 5% to 95% (noncondensing)
Storage Temperature
• -40 to +70 degrees C (-40 to +160 degrees F)
SoundPoint IP 550 Comes with:
• SoundPoint IP 550 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Universal power adapter (including country-specific cord kit)5
• Quick Start Guide
• Product registration card
• 10.5 in x 6 in x 7.5 in x 2.5 in(26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T)
• Shipping: 2.75 lb (1.26 kg)
Box Dimensions/Weight
• 12.5 in x 13.25 in x 3.5 in
• 2045g (for all countries)