ENGLISH
ESPAÑOL
FRANÇAIS
OWNER’S MANUAL
WASHING MACHINE
Please read this owner’s manual thoroughly before operating and
keep it handy for reference at all times.
WM3488H*
MFL63288674
www.lg.com
2
TABLE OF CONTENTS
TABLE OF CONTENTS
3
PRODUCT FEATURES
4
IMPORTANT SAFETY INSTRUCTIONS
4
5
6
7
BASIC SAFETY PRECAUTIONS
GROUNDING INSTRUCTIONS
SAFETY INSTRUCTIONS FOR INSTALLATION
SAFETY INSTRUCTIONS FOR USE, CARE,
CLEANING, AND DISPOSAL
8
PRODUCT OVERVIEW
8
8
9
Parts
Accessories
Control Panel Features
11 INSTALLATION
11
12
13
14
15
16
17
17
Installation Overview
Choosing the Proper Location
Unpacking and Removing Shipping Bolts
Connecting the Water Lines
Connecting the Drain Line
Leveling the Washer
Connecting to the Power Supply
Testing the Washer
18 PREPARATION
18
19
19
20
20
20
Sorting Wash Loads
- Fabric Care Labels
- Sorting Laundry
Using Detergent/Fabric Softener
- Recommended Detergent
- Loading the Dispenser
22 OPERATION
22
23
24
24
24
24
24
24
24
24
24
Using the Washer
Cycle Guide
Wash Cycles
- Sanitary: Reducing Laundry Bacteria
- Baby Wear: Lightly Soiled Baby Clothes
- Bulky/Large: Blankets or Bulky Items
- Heavy Duty: Heavily Soiled Items
- Perm. Press: Wrinkle-Free Items
- Cotton/Normal: Normal Items
-S
ports Wear: High-Performance Fabrics
-H
and Wash/Wool: Items Labeled Wool or
Hand-Wash
24 - Delicates: Sheer Items
24 - Speed Wash: Washing Quickly
24 - W
ash+Dry: A Small Load which Can Be
Tumble Dried
24 - Drain+Spin: Drain and Spin Only
25 Cycle Modifier Buttons
25 Setting Options Before Cycle
25 - Soil Level
25 - Temp.
25 - Spin Speed
27 - Dry
27 - Delay Wash
27 - Water Plus
27 - Rinse+Spin
27 - Extra Rinse
27 - Pre Wash
27 - Signal On/Off
28 Setting Options During Cycle
28 - Child Lock
28 - PGM Save
28 - Custom PGM
28 Adding Garments
29 MAINTENANCE
29
29
29
30
30
31
32
33
34
Regular Cleaning
- Care After Wash
- Care in Cold Climates
Cleaning
- Tub Clean
- Cleaning the Detergent Dispenser Drawer
- Cleaning the Water Inlet Filters
- Cleaning the Drain Pump Filter
- Cleaning the Door Seal
35 TROUBLESHOOTING
35 Checking Error Messages
36 Before Calling for Service
38 SPECIFICATIONS
39 USING SMART DIAGNOSIS™
40 Using the Tag On Function
41 WARRANTY
PRODUCT FEATURES
INVERTER DIRECT-DRIVE MOTOR
he inverter direct drive motor, which is directly connected to the drum, is capable of producing multiple
T
distinct motions for optimal wash performance with very little noise and vibration. The motor assembly
also contains fewer moving parts, resulting in fewer repairs.
SMART DIAGNOSIS™
hould you experience any technical difficulty with your washing machine, it has the capability of
S
transmitting diagnostic data to your smart phone via a free app or directly to the Customer Information
Center for quick and efficient troubleshooting (refer to page 39).
TUB CLEAN
Regular cleaning of the tub on a monthly basis using TUB CLEAN can help keep the tub clean and fresh.
LARGE CAPACITY STAINLESS STEEL DRUM
he large capacity stainless steel drum offers extreme durability and is tilted to improve efficiency and
T
allow easier access for large items.
CHILD LOCK
se this option to disable the controls during a wash cycle. This option can prevent children from
U
changing cycles or operating the machine.
DETERGENT DISPENSER DRAWER
The four-compartment dispenser drawer makes it easy to separate the pre-wash detergent, the main
laundry detergent, liquid bleach, and fabric softener into different compartments and will be dispensed
automatically at the appropriate time.
ENGLISH
PRODUCT FEATURES
3
4
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Warning
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or
electric shock, or to prevent property damage, injury to persons, or death.
Your safety and the safety of others are very important.
W
e have provided many important safety messages in this manual and on your appliance. Always read
and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER, WARNING or CAUTION.
These words mean:
DANGER
You will be killed or seriously injured if you don’t immediately follow instructions.
Warning
You can be killed or seriously injured if you don’t follow instructions.
CAUTION
You may be slightly injured or cause damage to the product if you do not follow instructions.
A
ll safety messages will tell you what the potential hazard is, tell you how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
BASIC SAFETY PRECAUTIONS
Warning
o reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic
T
precautions, including the following :
• Use this appliance only for its intended purpose as
rags, etc.), gasoline, chemicals and other flammable
described in this owner’s manual.
vapors and liquids.
•B
efore use, the washer must be properly installed as
•D
o not repair or replace any part of the washer or
described in this manual.
attempt any servicing other than as described in this
• Do not wash articles that have been previously cleaned
manual. We strongly recommend that any service be
in, washed in, soaked in, or spotted with gasoline, dry
performed by a qualified technician.
cleaning solvents, or other flammable or explosive
• See Installation Instructions for grounding
substances, as they give off vapors that could ignite
requirements.
or explode.
•A
LWAYS follow the fabric care instructions supplied by
•D
o not add gasoline, dry cleaning solvents, or other
the garment manufacturer.
flammable or explosive substances to the wash water.
•D
o not place items exposed to cooking oil in your
These substances give off vapors that could ignite or
washer. Items contaminated with cooking oils may
explode.
contribute to a chemical reaction that could cause a
• Under certain conditions, hydrogen gas may be
load to catch fire.
produced in a hot water system that has not been
•U
se fabric softeners or products to eliminate static
used for 2 weeks or more. HYDROGEN GAS IS
only as recommended by the manufacturer.
EXPLOSIVE. If the hot water system has not been
• This washer is not designed for maritime use or for
used for such a period, before using the washer, turn
mobile installations such as in RVs, aircraft, etc.
on all hot water faucets and let the water flow from
•T
urn off the water faucets and unplug the washer if the
each for several minutes. This will release any
machine is to be left for an extended period of time,
accumulated hydrogen gas. As the gas is flammable,
such as during vacations.
do not smoke or use an open flame during this time.
• Packaging material can be dangerous for children.
• Do not allow children to play on or in the washer. Close
There is a risk of suffocation! Keep all packaging from
supervision of children is necessary when the washer
children.
is used near children.
•A
lways check the inside of the washer for foreign
• Before the washer is removed from service or
objects before loading laundry. Keep the lid closed
discarded, remove the lid to prevent children from
when not in use.
climbing inside.
•D
o not reach into the appliance if the tub or agitator is
• Do not install or store the washer where it will be
moving.
exposed to the weather or freezing temperatures.
•W
ARNING : This product contains chemicals known
• Do not tamper with controls.
to the State of California to cause cancer and birth
•K
eep the area underneath and around your
defects or other reproductive harm. Wash hands
appliances free of combustible materials (lint, paper,
after handling.
IMPORTANT SAFETY INSTRUCTIONS
5
READ ALL INSTRUCTIONS BEFORE USE
Warning
For your safety, the information in this manual must be followed to minimize the risk of fire,
explosion, or electric shock, or to prevent property damage, injury to persons, or death.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. This appliance is equipped with
a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Warning
Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with
a qualified electrician or servicer if you are in doubt as to whether the appliance is properly grounded. Do
not modify the plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed
by a qualified electrician. Failure to follow these warnings can cause serious injury, fire, electric shock, or
death.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
6
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Warning
For your safety, the information in this manual must be followed to minimize the risk of fire,
explosion, or electric shock, or to prevent property damage, injury to persons, or death.
SAFETY INSTRUCTIONS FOR INSTALLATION
Warning
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic
precautions, including the following :
•R
efer to the INSTALLATION INSTRUCTIONS for
detailed grounding procedures. Installation
instructions are packed with the washer for the
installer’s reference. If the washer is moved to a
new location, have it checked and reinstalled by
a qualified service technician. Failure to follow
this warning can cause serious injury, fire,
electric shock, or death.
•D
o not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
Failure to follow this warning can cause serious
injury, fire, electric shock, or death.
•F
or personal safety, this appliance must be properly
grounded. Failure to follow this warning can
cause serious injury, fire, electric shock, or death.
•T
he power cord of this appliance is equipped with
a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock from
this appliance.
•T
his washer must be plugged into a 120 VAC, 60
Hz grounded outlet. Failure to follow this
warning can cause serious injury, fire, electric
shock, or death.
•H
ave the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded. Failure to follow this
warning can cause serious injury, fire, electric
shock, or death.
•W
here a standard 2-prong wall outlet is
encountered, it is your personal responsibility and
obligation to have it replaced with a properly
grounded 3-prong wall outlet. Failure to follow
this warning can cause serious injury, fire,
electric shock, or death.
•D
o not install on carpet. Install washer on a solid
floor. Failure to follow this warning can cause
serious leak damage.
•D
o not remove ground prong. Do not use an adapter
or extension cord. Plug into a grounded 3-prong
outlet. Failure to follow these warnings can cause
serious injury, fire, electric shock, or death.
•T
he washer should always be plugged into its own
individual electrical outlet which has a voltage
rating that matches the rating plate. This
provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires.
•N
ever unplug your washer by pulling on the
power cord. Always grip the plug firmly and
pull straight out from the outlet. Failure to
follow this warning can cause serious injury,
fire, electric shock, or death.
•R
epair or immediately replace all power cords
that have become frayed or otherwise damaged.
Do not use a cord that shows cracks or abrasion
damage along its length or at either end. Failure
to follow this warning can cause serious injury,
fire, electric shock, or death.
•W
hen installing or moving the washer, be careful
not to pinch, crush, or damage the power cord.
Failure to follow this warning can cause serious
injury, fire, electric shock, or death.
•T
he washer must be installed and electrically
grounded by a qualified service person in
accordance with local codes to prevent shock
hazard and assure stability during operation.
•T
he washer is heavy. Two or more people may be
needed to install and move the appliance. Failure
to do so can result in back or other injury.
•S
tore and install the washer where it will not be
exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow
this warning can cause serious leak damage.
•T
o reduce the risk of electric shock, do not install
the washer in humid spaces. Failure to follow
this warning can cause serious injury, fire,
electric shock, or death.
•T
o reduce the risk of injury to persons, adhere to
all industry recommended safety procedures
including the use of long sleeved gloves and
safety glasses. Failure to follow all of the safety
warnings in this manual could result in
property damage, injury to persons or death.
•C
ertain internal parts are intentionally not
grounded and may present a risk of electric shock
only during servicing. Service personnel - Do not
contact the following parts while the appliance
is energized: pump, valve, motor, control
board, drying heater.
IMPORTANT SAFETY INSTRUCTIONS
7
READ ALL INSTRUCTIONS BEFORE USE
Warning
For your safety, the information in this manual must be followed to minimize the risk of fire,
explosion, or electric shock, or to prevent property damage, injury to persons, or death.
SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL
Warning
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic
precautions, including the following :
•U
nplug the washer before cleaning to avoid the
risk of electric shock.
•N
ever use harsh chemicals, abrasive cleaners, or
solvents to clean the washer. They will damage
the finish.
•D
o not put oily or greasy rags or clothing on top of
the washer. These substances give off vapors
that could ignite the materials.
•D
o not wash items that are soiled with vegetable
or cooking oil. These items may contain some oil
after laundering. Due to the remaining oil, the
fabric may smoke or catch fire by itself.
•D
isconnect this appliance from the power supply
before attempting any user maintenance. Turning
the controls to the OFF position does not
disconnect this appliance from the power supply.
Failure to follow this warning can cause serious
injury, fire, electric shock, or death.
•D
o not combine laundry products for use in one
load unless specified on the label.
•D
o not mix chlorine bleach with ammonia or acids
such as vinegar. Follow package directions when
using laundry products. Incorrect usage can
produce poisonous gas, resulting in serious
injury or death.
•D
o not reach into the washer while parts are
moving. Before loading, unloading, or adding
items, press the START/PAUSE button and allow
the drum to coast to a complete stop before
reaching inside. Failure to follow this warning
can cause serious injury, fire, electric shock, or
death.
•D
o not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children. As children
grow, teach them the proper, safe use of all
appliances. Failure to comply with these
warnings could result in serious injury to
persons or death.
•D
estroy the carton, plastic bag, and other packing
materials after the washer is unpacked. Children
might use them for play. Cartons covered with
rugs, bedspreads, or plastic sheets can become
airtight chambers. Failure to comply with these
warnings could result in serious injury to
persons or death.
•K
eep laundry products out of children’s reach. To
prevent injury to persons, observe all warnings on
product labels. Failure to comply with these
warnings could result in serious injury to
persons or death..
•B
efore your washer is removed from service or
discarded, remove the door to the washing
compartment to avoid the danger of children or
small animals getting trapped inside Failure to do
so can result in serious injury to persons or
death.
• Make
sure the dispenser drawer is closed at all
times when not being filled with laundry products.
Failure to keep the drawer closed can result in
personal injury or flooding.
•C
ertain internal parts are intentionally not
grounded and may present a risk of electric shock
only during servicing. Service personnel - Do not
contact the following parts while the appliance
is energized: pump, valve, motor, control board,
drying heater.
SAVE THESE INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
8
PRODUCT OVERVIEW
PRODUCT OVERVIEW
Parts
Detergent
dispenser
drawer
(See page 20)
Water inlets
Control panel
(See page 9)
Inverter directdrive motor
Power
cord
Large-capacity
stainless steel drum
Door
Shipping
bolts
Leveling feet
Drain
hose
Drain hose
Drain pump filter
Drain pump filter cover
Accessories
Included Accessories
or
Hot/cold water hoses
Non-skid pads
Caps for covering
shipping bolt holes
Wrench
Tie strap
Elbow bracket
(for securing drain hose)
NOTE
yy Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are
missing.
yy For your safety and for extended product life, use only authorized components. The manufacturer
is not responsible for product malfunction or accidents caused by the use of separately purchased
unauthorized components or parts.
yy The images in this guide may be different from the actual components and accessories, and are subject
to change by the manufacturer without prior notice for product improvement purposes.
PRODUCT OVERVIEW
9
Cycle selector
Power
Button
Operation Custom PGM Button
Start/
Pause
Button
Soil
Level
Selection
Button
Water
Temperature
Selection
Button
Display
Spin
Dry
Pre Wash
Speed
Selection Button
Selection Button
Button
Operation
Button
Description
yy Turns the washing machine on and off.
yy (During the wash cycle) stops operation, and cancels the settings.
yy Tub Clean
- For tub clean (see page 30).
yy Sanitary
- For underwear, diapers, etc. (see page 24).
yy Baby Wear
- For lightly soiled baby clothes (see page 24).
yy Bulky/Large
- For blankets or large, bulky items (see page 24).
yy Heavy Duty
- For heavily soiled cotton fabric (see page 24).
yy Perm. Press
- For wrinkle-free fabric (see page 24).
yy Cotton/Normal
- For general laundry, such as cotton T-shirts or towels (see page 24).
yy Sports Wear
- For high-performance fabrics which need special care (see page 24).
yy Hand Wash/Wool
- For wool or hand-wash fabrics (see page 24).
yy Delicates
- For sheer and delicate fabrics (see page 24).
yy Speed Wash
- For small quantities of lightly soiled items (see page 24).
yy Wash+Dry
- For a small load which can be washed and dried in the same cycle (see page 24).
yy Drain+Spin
- For items that only require draining and spinning (see page 24).
yy Starts or pauses the wash cycle.
- If you do not press the Start/Pause button within 4 minutes of selecting a cycle, the
washing machine will turn off automatically and all settings will be lost.
yy (Press repeatedly) Selects a wash cycle by soil level (see page 25).
- Selects soil level from 3 settings.
yy (Press repeatedly) Selects the water temperature for the wash cycle (see page 25).
- Select water temperature from 5 settings.
yy (Press repeatedly) Selects the spin speed (see page 25).
- Selects spin speed from 5 settings.
yy (Press repeatedly) Selects a dry cycle. Pressing this button enables drying.
(See page 26).
ENGLISH
Control Panel Features
10
PRODUCT OVERVIEW
Operation (continued)
Button
Description
yy Set the delay time of starting the cycle (see page 27).
yy Use this option to add extra water to the wash and rinse cycles for
better wash performance with large or bulky items.
yy Use this option to save a special combination of settings that you use
frequently. (See page 28).
yy Use this option to rinse detergent from the load. (See page 27).
yy Add an extra rinse to the selected cycle (see page 27).
yy (Press before wash cycle) Pre wash heavily soiled laundry (see page 27).
yy (Press and hold during wash cycle) Lock/Unlock the buttons (see page 28).
Display
Cycle process
indicator
Estimated time remaining/
error message display
(See page 35)
Child lock Door lock
indicator indicator
Display Icon
Description
yy This portion of the display shows which stage of the wash cycle is
currently underway (Wash, Rinse, Spin, Dry).
yy This indicator shows that the door is locked. The washer door will lock while
the washer is operating. The door can be unlocked by pressing the Start/
Pause button to stop the washer.
yy This indicator shows that the washer has been set for Child Lock. The
Child Lock function locks the buttons on the control panel to prevent them
from being used.
yy When the Start/Pause button is pressed, the washer automatically detects
the wash load (weight) and optimizes the washing time, based on the
selected cycle and options. The display will then indicate the estimated
time remaining for the selected wash cycle.
INSTALLATION
11
ENGLISH
INSTALLATION
Installation Overview
Choosing the proper
location
Unpacking and removing
shipping bolts
Connecting
the water line
Connecting
the drain line
Leveling the washer
Connecting to the
power supply
Testing the washer
WARNING
yy Washer is heavy! Two or more people are required when moving and unpacking the washer. Failure
to follow this warning can result in back or other injury.
yy Store and install the washer where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow this warning can cause serious injury, fire, electric
shock, or death.
yy Properly ground washer to conform with all governing codes and ordinances. Failure to follow this
warning can cause serious injury, fire, electric shock, or death.
yy To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow this
warning can cause serious injury, fire, electric shock, or death.
yy The base opening must not be obstructed by carpeting when the washer is installed on a carpeted
floor.
yy Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong
outlet. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
12
INSTALLATION
NOTE
Choosing the Proper Location
Install the washing machine on a solid floor that
is strong and rigid enough to support the weight
of the washing machine, even when fully loaded,
without flexing or bouncing. If the floor has too
much flex, you may need to reinforce it to make
it more rigid. If the floor is not solid, it may cause
severe vibration and noise.
1 Clean the floor before installation.
- Make sure to select solid and smooth ground.
2 Two or more people are needed for moving and
unpacking the washing machine.
3 Allow for sufficient space between the walls and
the washing machine for installation.
Space Requirements
You must allow sufficient space for water lines,
the drain line, and airflow.
NOTE
yy Be sure to allow for wall, door, or floor
moldings that may incr he required clearances.
Clearances
45" (114.3 cm)
33.5" (85.09 cm)
25.2" (64 cm)
3.5" (8.89 cm)
21.6" (54.86 cm)
1" (2.5 cm)
24" (60.96 cm)
1" (2.5 cm)
yy The floor must be strong and rigid enough to
support the weight of the washer, when fully
loaded, without flexing or bouncing. If your
floor has too much flex,
you may need to reinforce it to make it more
rigid.
A floor that is adequate for a top-loading
washer may not be rigid enough for a front
loading washer, due to the difference in the
spin speed and direction. If the floor is not
solid, your washer may vibrate and you may
hear and feel the vibration throughout your
house.
yy Before installing the washer, make sure the
floor is clean, dry and free of dust, dirt, water
and oils so the washer feet can not slide easily.
Leveling feet that can move or slide on the
floor can contribute to excess vibration and
noise due to poor contact with the floor.
yy If a drip pan must be used, take extra care
to follow the instructions provided with the
drip pan and make sure the leveling feet are
adjusted for firm and even contact with the
pan. Use of drip pans and failure to properly
level the machine may result in increased
vibration and noise during operation.
INSTALLATION
Remove the washer from the carton base.
1 Starting with the bottom two shipping bolts,
use the wrench (included) to fully loosen all four
shipping bolts by turning them counterclockwise.
Remove the bolt assemblies by wiggling them
slightly while pulling them out.
If you must lay the washer down to remove the
base packaging materials, always lay it carefully on
its side. Do not lay the washer on its front or back.
2 Locate the four hole caps included in the
Carton Base
accessory pack and install them in the shipping
bolt holes.
Cap
NOTE
yy Save the bolt assemblies for future use. To
prevent damage to internal components, do
not transport the washer without reinstalling
the shipping bolts.
yy Failure to remove shipping bolts and retainers
may cause severe vibration and noise, which
can lead to permanent damage to the washer.
The cord is secured to the back of the washer
with a shipping bolt to help prevent operation
with shipping bolts in place.
ENGLISH
Unpacking and Removing Shipping
Bolts
13
14
INSTALLATION
Connecting the Water Lines
1 Check the rubber seals on both sides of the hose.
- Insert a rubber seal into the threaded fittings on
each hose to prevent leaking.
Rubber seal
Rubber seal
Water hose
(To faucet)
Water hose
(To water inlet on the
washing machine)
2 Connect the water supply hoses to the HOT and
COLD water faucets tightly by hand and then
tighten another 2/3 turn with pliers.
- Connect the blue hose to a cold water faucet
and the red hose to a hot water faucet.
WARNING
yy Do not overtighten. Damage to the coupling
can result.
3 After connecting the inlet hoses to the water
faucets, turn on the water faucets to flush out
foreign substances (dirt, sand or sawdust) in the
water lines. Let the water drain into a bucket, and
check the water temperature.
4 Connect the hoses to the water inlets tightly by
hand and then tighten another 2/3 turn with pliers.
- Connect the blue hose to the cold water inlet
and the red hose to the hot water inlet.
Cold
water
inlet
Hot
water
inlet
WARNING
yy Do not overtighten the hoses. Overtightening
can damage the valves resulting in leaking
and property damage.
5 Check for leaks by turning on the faucets.
-If water leaks, check steps 1 to 4 again.
NOTE
yy For your safety, and for extended product
life, use only authorized components. The
manufacturer is not responsible for product
malfunction or accidents caused by the use
of separately purchased, unauthorized parts.
yy Use new hoses when installing the washing
machine. Do not reuse old hoses.
yy Contact LG Customer Service for Assistance
in buying hoses : 1-800-243-0000.
yy Periodically check the hoses for cracks,
leaks and wear, and replace the hoses every
5 years. Do not stretch the water hoses
intentionally, and make sure that they are
not crushed by other objects.
yy Water supply pressure must be between 20
psi and 120 psi (138 – 827 kPA). If the Water
supply pressure is more than 120 psi, a
Pressure reducing valve must be installed.
yy To provide optimum washing performance
the hot water temperature should be set at
120 – 135°F (48-57°C) and the cold at 60°F
(15°C).
INSTALLATION
Secure the drain hose in place to prevent moving
and leaking.
NOTE
yy The drain hose should be properly secured.
Failure to properly secure the drain hose can
result in flooding and malfunction.
yy Total height of the hose end should not exceed
96 inches (244.8 cm) from the bottom of the
washer.
yy The drain must be installed in accordance with
any applicable local codes and regulations.
yy Make sure that the water lines are not
stretched, pinched, crushed, or kinked.
Using a Laundry Tub
1 Clip the end of the hose into the elbow bracket.
- Connect the elbow bracket within 4 inches (10
cm) of the end of the drain hose. If the drain
hose is extended more than 4 inches (10 cm)
beyond the end of the elbow bracket, mold or
microorganisms could spread to the inside of
the washer.
No more than
4 inches (10 cm)
Elbow bracket
2 Hang the end of the drain hose over the side of
Using a Standpipe
the laundry tub.
1 Clip the end of the hose into the elbow bracket.
- Connect the elbow bracket within 4 inches (10
cm) of the end of the drain hose. If the drain
hose is extended more than 4 inches (10 cm)
beyond the end of the elbow bracket, mold or
microorganisms could spread to the inside of
the washer.
Elbow Bracket
Drain Hose
No more than
4 inches (10 cm)
Elbow bracket
2 Insert the end of the drain hose into the
standpipe.
Elbow Bracket
Drain Hose
3 Use a tie strap to secure the drain hose in place.
3 Use a tie strap to secure the drain hose in place.
ENGLISH
Connecting the Drain Line
15
16
INSTALLATION
Leveling the Washer
4 Check again to make sure the machine is level.
The drum of your new washing machine spins at
very high speeds. To minimize vibration, noise, and
unwanted movement, the floor must be perfectly
level and solid.
1 Check that the washing machine is level.
-Ensure it is level by rocking the top edges of
the washing machine or placing a level on
the washing machine. The slope beneath the
washing machine must not exceed 1°, and all
four leveling feet must rest firmly on the floor.
Level
1°
- Push or rock the top edges of the washing
machine gently to make sure that the washing
machine does not rock.
- If the washing machine rocks, repeat steps 1 to 3.
WARNING
yy Using the washing machine without leveling,
it may result in malfunction caused by the
production of excess vibration and noise.
yy If you are installing the washing machine
on the optional pedestal, you must adjust
the leveling feet on the pedestal to level the
washing machine. The washing machine´s
leveling feet should be minimized and the
locknuts turned counterclockwise to secure
them.
yy Use the leveling feet only when you level the
washing machine. If you raise the leveling feet
unnecessarily, it may cause abnormal vibration
of the washing machine.
2 Turn the lower leveling feet clockwise to level
the washing machine.
- Turning the lower leveling feet clockwise
raises the washing machine.
Using Non-Skid Pads (Optional)
If you install the washing machine on a slippery
surface, it may move because of excessive vibration.
Incorrect leveling may cause malfunction through
noise and vibration. If this occurs, lay the non-skid
pads under the leveling feet and adjust the level.
1 Clean the floor to attach the non-skid pads.
Raise
Lower
3 Turn the locknuts counterclockwise and tighten
them when the washing machine is level.
Tighten all 4 lock
nuts securely using
the wrench.
- Use a dry rag to remove and clean foreign
objects or moisture. If moisture remains, the
non-skid pads may slip.
2 Adjust the level after placing the washing
machine in the installation area.
3 Place the adhesive side of the non-skid pad on
the floor.
- It is most effective to install the non-skid pads
under the front legs. If it is hard to place the
pads under the front legs, place them under the
back legs.
This side up
Adhesive
side
Remove
backing
4 Check the washing machine’s level again.
- Push or rock the top edges of the washing
machine gently to make sure that the washing
machine does not rock. If the washing machine
rocks, level the washing machine again.
INSTALLATION
17
Testing the Washer
Make sure to ground the washing machine to
prevent a short circuit or an electric shock when
plugging in.
Check if the washing machine is properly installed
and run a test cycle.
Using a 3-Prong Outlet
If plugged into a grounded, 3-prong outlet rated
for use with this appliance, no further grounding is
necessary.
1 Load the washing machine with 6 pounds of
laundry (approximately 14 shirts).
2 Press the Power button and turn the cycle
selector knob to the right.
3 Press the Rinse+Spin button to select Rinse+Spin.
4 Press the Start/Pause button.
- The wash cycle starts.
5 Check if water is supplied, that the washing
WARNING
yy The power outlet must be within 60 inches (1.5
m) of either side of the washer.
yy The appliance and outlet must be positioned
so that the plug is easily accessible.
yy Do not overload the outlet with more than one
appliance.
yy The outlet must be grounded in accordance
with current wiring codes and regulations.
yy Time-delay fuse or circuit breaker is
recommended.
yy It is the personal responsibility and obligation
of the product owner to have a proper outlet
installed by a qualified electrician.
yy Do not use a worn or damaged power cord
or power plug. Replace or repair worn or
damages cords or plugs it immediately. Failure
to do so may result in death, fire, electric
shock, or malfunction.
yy Do not modify the power cord and take care
not to damage it when installing or moving
the washing machine. Failure to follow this
warning may result in death, fire, electric
shock, or malfunction.
yy Make sure that the washing machine is
grounded.
yy Connect this washing machine to a grounded
outlet conforming to the rating prior to use.
Failure to do so may result in fire, electric
shock, or malfunction.
yy Do not use adaptors or extension cords. The
washing machine should always be plugged
into its own individual electrical outlet which
has a voltage rating that matches the rating
plate. Failure to do so may result in fire, electric
shock or malfunction.
yy Do not damage or cut off the ground prong of
the power cord. Doing so may cause death,
fire, electric shock, or product malfunction.
machine does not rock or vibrate excessively,
and that it drains well during the spin cycle.
- If water leaks during water supply, see page
14, Connecting the water lines, to connect them
properly.
- If the washing machine rocks and vibrates
excessively, see page 16, Leveling the washing
machine, to level it again.
- If the drain does not work, see page 15,
Connecting the drain line, to install it properly.
ENGLISH
Connecting to the Power Supply
18
PREPARATION
PREPARATION
Sorting Wash Loads
Read and observe the following to prevent shrinkage or damage to clothes.
uuCheck all pockets to make sure that they are
empty.
-Items such as clips, matches, pens, coins, and
keys can damage both your washer and your
clothes.
uuBrush heavy soil, dust, or hair off fabrics before
washing.
- Laundry may not wash clean if there is dirt or
sand on the fabrics, or items may be damaged
due to particles rubbing against sheer fabrics.
uuClose zippers, hooks, and drawstrings to prevent
these items from snagging or tangling on other
clothes.
uuWash blankets individually.
- Washing more than one blanket in a load may
produce inferior results due to tangling or an
unbalanced load.
uuPretreat heavily stained areas before washing.
- Doing so will produce clean, stain-free results.
uuCombine large and small items in a load. Load
large items first.
uuLarge items should not be more than half of the
total washload.
uuThe washer can be fully loaded, but the drum
should not be tightly packed with items.
-The door of the washer should close easily.
uuDo not wash single items, except for bulky items
such as blankets. Make sure to wash laundry in
similar types of loads.
- Washing a single small item may result in the
tub becoming unbalanced, vibrating and making
a noise.
uuDo not wash waterproof clothes.
- This may cause abnormal vibration, or may
cause the load
to bounce, which could damage the tub.
uuCheck if there are any foreign objects in the door
seal and take extra care that clothes do not get
caught there.
- Foreign objects in the door seal may stain
clothes, and water may leak if clothes get caught
in the door seal.
uuWash underwear or small, light items in a laundry
net (mesh bag).
- Small, light items may get caught in the door
seal, and a brassiere hook may damage other
items or the tub.
uuAlways separate fabrics according to their colors
and wash them separately to prevent colors from
running.
- Fabrics may be damaged or become stained due
to fabric dyes running, or due to foreign objects
transferring from one fabric to another.
uuFor best performance, load clothes as shown.
3
1
4
2
- ‌Load clothes loosely, and do not overfill the
drum. Clothes need room to circulate in order
to get clean.
- ‌Do not press down on items while stacking
them in the drum.
PREPARATION
Most articles of clothing feature fabric care labels
that include instructions for proper care.
Category
Label
Directions
Hand Wash
Machine Wash, Normal
Cycle
se Permanent Press/
U
Wrinkle Resistant
washing machine setting
(which has a cool down
or cold spray before the
reduced spin)
Washing
Use Gentle/Delicate
washing machine setting
(slow agitation and/ or
reduced wash time).
Do Not Wash
Do Not Wring
Hot
Water
Temperature
Warm
Cold/Cool
Any Bleach (When
Needed)
Only Non-Chlorine
Bleach (When Needed)
Bleach
symbols
Do Not Bleach
Sorting Laundry
Sort laundry into similar loads that are washable in
the same cycle.
Refer to the following chart for sorting clothes.
Colors
Soil
Fabric
Lint
Whites / Lights / Darks
Heavy / Normal / Light
Delicates / Easy Care / Sturdy
Cottons
Lint Producers / Lint Collectors
ENGLISH
Fabric Care Labels
19
PREPARATION
20
PREPARATION
Using Detergent/Fabric Softener Loading the Dispenser
Recommended Detergent
Make sure to use HE (High-Efficiency) detergent
for front-loading washing machines. HE detergents
dissolve more efficiently and produce fewer suds
to ensure efficient washing and rinsing. Use the
correct amount of detergent as indicated on the
detergent packaging.
Specially designed to use only
HE (High-Efficiency) detergent
NOTE
yy Only use HE detergents, because using a
regular detergent may produce excessive suds.
yy HE detergents produce fewer suds, dissolve
more efficiently to improve washing and
rinsing performance, and help to keep the
interior of your washer clean.
yy Use less detergent for soft water.
yy Wipe up any spills immediately, as liquids
could damage the finish and the control panel
of the washing machine.
yy Using too much detergent can cause a buildup in the tub resulting in unsatisfactory
performance and machine malfunction.
yy If you use a detergent that does not dissolve
easily or a detergent with high viscosity, it will
leave a residue on the tub, which may not rinse
properly.
The detergent dispenser drawer of the washing
machine has a dispenser compartment for
each detergent type. Add each detergent to its
appropriate compartment.
1 Pull out the detergent dispenser drawer.
2 Add each detergent to its appropriate
compartment.
- If you use a liquid detergent, check if the liquid
detergent cup is in place.
- If you use a powdered detergent, remove the
liquid detergent cup and put the powder in the
main wash detergent compartment.
Liquid fabric
softener
compartment
Pre-wash
detergent
compartment
Main wash
detergent
compartment
3 Close the detergent dispenser drawer slowly.
- Slamming the detergent dispenser drawer
may result in the detergent overflowing into
another compartment or pouring into the tub
earlier than programmed.
NOTE
yy It is normal for a small amount of water to
remain in the dispenser compartments at the
end of the cycle.
PREPARATION
PREPARATION
Pre-Wash Detergent Compartment
NOTE
yy When using the pre-wash option, if liquid
detergent is to be used for the main wash,
the liquid detergent cup accessory must be
used in the main wash dispenser, to prevent
the main wash liquid detergent from being
dispensed immediately.
yy The amount of detergent added for
the Pre-Wash option is 1/2 the amount
recommended for the main wash cycle. For
example, if the main wash cycle requires
one measure of detergent, add 1/2 measure
for the Pre-Wash option.
Main Wash Detergent Compartment
This compartment holds laundry detergent for
the main wash cycle, which is added to the load
at the beginning of the cycle. Always use HE
(High-Efficiency) detergent with your washing
machine.
Never exceed the manufacturer’s
recommendations when adding detergent. Using
too much detergent can result in detergent
buildup on clothing and the washer. Either
powdered or liquid detergent may be used.
NOTE
yy Liquid or powdered color-safe bleach may be
added to the main wash compartment with
detergent of the same type.
yy When using liquid detergent, make sure the
liquid detergent cup and insert are in place. Do
not exceed the maximum fill line.
yy When using powdered detergent, remove
the insert and liquid detergent cup from the
compartment. Powdered detergent will not
dispense with the liquid detergent cup and
insert in place.
Fabric Softener Compartment
This compartment holds liquid fabric softener,
which will be automatically dispensed during the
final rinse cycle.
NOTE
yy Always follow the manufacturer’s
recommendations when adding fabric softener.
Do not exceed the maximum fill line. Using
too much fabric softener may result in stained
clothes.
yy Dilute concentrated fabric softeners with warm
water. Do not exceed the maximum fill line.
yy Never pour fabric softener directly onto the
load or into the drum.
ENGLISH
Add liquid or powdered detergent to this
compartment when using the Pre-Wash option.
Always use HE (High-Efficiency) detergent with your
washing machine.
21
22
OPERATION
OPERATION
Using the Washer
1
Load the laundry into the washing machine and close the door.
2
Press the Power button.
- The lights around the cycle selector knob will illuminate and a chime will sound.
Turn the cycle selector knob in either direction to select the desired cycle.
3
- The proper default option is automatically set according to the wash cycle. See
page 23, Cycle Guide, for more detailed default options for each cycle.
- See page 24, Wash Cycles, for details on the wash cycles.
- To change the options, press the option button and select the desired option.
See page 25, Setting Options Before Cycle, for more details on options.
- Skip to step 4 to use the default setting without changing the options.
4
Add the proper amount of detergent and additions (bleach, softener) into the
detergent dispenser drawer.
- See page 20, Using Detergent/Fabric Softener, for more details on using
detergent.
5
Press the Start/Pause button.
- The washing machine will start.
6
When the melody plays, the wash cycle is finished.
- When the washing cycle is finished, the door will unlock. Open the door and
remove the laundry immediately.
- Make sure to check around the door seal when taking out the finished load.
Small items may be caught in the door seal.
WARNING
yy To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
NOTE
yy The front-load washing machine rotates the laundry in a way that allows it to use less water while still
fully saturating your clothing. It is normal to not be able to see water during the wash cycle.
yy If the temperature or the water level inside the machine is too high, the door locks and cannot be
opened.
OPERATION
23
The cycle guide below shows the options and recommended fabric types for each cycle.
CYCLE
Tub Clean
FABRIC TYPE
Removes residue and odors
from washer drum
Heavily soiled underwear,
work clothes, diapers, etc.
BASIC OPTION (=DEFAULT)
Soil
Spin
Temp.
Level
Speed


Normal Extra Hot Medium
Heavy
Extra Hot Extra High
Normal
High
Medium
Low
No Spin

Baby Wear Lightly soiled baby clothes Heavy
Hot
High
Normal Warm
Medium
Low
No Spin

Bulky/
Large items such as blankets Heavy
Warm
High
Large
and comforters
Normal Cold
Medium
Light
Tap Cold
Low
No Spin
Heavy Duty Heavily soiled cotton fabrics Heavy
Hot
Extra High
Normal Warm
High
Light
Medium
Low
No Spin
Perm.
Dress shirts/pants, wrinkle
Heavy
Warm
Extra High
Press
free clothing, poly/cotton
Normal Cold
High
blend clothing, tablecloths
Light
Tap Cold
Medium
Low
No Spin
Cotton/
Cotton, linen, towels, shirts, Heavy
Hot
Extra High
Normal
sheets, jeans, mixed loads
Normal Warm
High
Light
Cold
Medium
Tap Cold
Low
No Spin
Sports Wear High-performance fabrics that Heavy
Warm
Medium
need special care
Normal Cold
Low
Light
Tap Cold
No Spin
Hand Wash/ Items labeled "hand
Heavy
Warm
Medium
Wool
washable"
Normal Cold
Low
Tap Cold
No Spin
Delicates
Dress shirts/blouses nylons, Heavy
Warm
Medium
sheer or lacy garments
Normal Cold
Low
Tap Cold
No Spin
Speed
Lightly soiled clothing and
Heavy
Warm
Extra High
Wash
small loads
Normal Cold
High
Tap Cold
Medium
Low
No Spin
Wash+Dry A small load which can be
Heavy
Hot
Extra High
washed and dried in one
Normal Warm
High
cycle
Light
Cold
Tap Cold
Drain+Spin Drain and spin only
Extra High
High
Medium
Low
No Spin
Sanitary

= Available option
ADDITIONAL OPTIONS
Delay Water Rinse+ Extra Pre
Wash Plus Spin Rinse Wash
Dry


























































- Cycle time depends on water pressure, type and amount of load, and chosen additional options.
-T
o protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle.
ENGLISH
Cycle Guide
24
OPERATION
Wash Cycles
You can wash laundry items more thoroughly by
selecting the wash cycle that best suits the type
of items to be washed. Turn the cycle selector
knob in either direction to select the desired cycle.
When you select a wash cycle, the light for the
corresponding wash cycle will turn on. See page
22, Using the Washer, for more details on operating
methods.
Sanitary: Reducing Laundry Bacteria
This wash cycle helps to remove heavy soil on
laundry through high temperature.
Baby Wear: Lightly Soiled Baby Clothes
This cycle helps remove food stains from baby
clothes using a powerful rinse.
Bulky/Large: Blankets or Bulky Items
This cycle is for washing blankets or bulky items.
Heavy Duty: Heavily Soiled Items
This cycle is for washing heavily soiled laundry
through more powerful drum rotation.
Perm. Press: Wrinkle-Free Items
This cycle is for washing items such as wrinkle-free
clothes or tablecloths to minimize wrinkles.
Cotton/Normal: Normal Items
Use this cycle to wash all normal items, except
delicate fabrics such as wool or silk.
NOTE
yy If you press the Power button and the Start/
Pause button without selecting another cycle,
the washing machine defaults to the Cotton/
Normal cycle.
Sports Wear: High-Performance Fabrics
Use this cycle for garments that are specially
designed and treated for sports.
Hand Wash/Wool: Items Labeled Wool or
Hand-Wash
This cycle is for washing shrinkable woolen or
hand-washable items requiring delicate care.
Only wash woolen items that are labeled machine
washable or hand-washable.
NOTE
yy Laundry weight should be less than 8 pound
(3.6 kg) to prevent damage to the fabric.
yy Use only natural or wool-safe detergent
harmless to fabrics and load 1/2 of the normal
amount of detergent.
yy The Hand Wash/Wool cycle uses a gentle
tumble rotation angle and low speed spin for
the ultimate fabric care.
Delicates: Sheer Items
This cycle is for washing lingerie or sheer and lacy
clothes which can easily be damaged.
Speed Wash: Washing Quickly
Use the Speed Wash cycle to quickly wash lightly
soiled clothing and small loads. For high wash and
rinse efficiency, wash small loads of 2-3 lightly soiled
garments
NOTE
yy Use very little detergent in this cycle. For
additional rinsing, add an extra rinse using the
option button.
Wash+Dry: A Small Load Which Can Be
Tumble Dried
This cycle washes and dries clothing in one
continuous cycle.
Drain+Spin: Drain and Spin Only
This cycle is for draining and spinning without the
wash and rinse cycle, or for removing the load from
the washing machine in the middle of the cycle.
OPERATION
Each cycle has preset settings that are selected
automatically. You may also customize the settings
using the cycle modifier buttons. Press the button
for that option to view and select other settings.
The washer automatically adjusts the water level for
the type and size of wash load for best results and
maximum efficiency. It may seem there is no water
inside the drum in some cycles, but this is normal.
NOTE
yy To protect your garments, not every wash/
rinse temperature, spin speed, soil level, or
option is available with every cycle. See the
Cycle Guide for details
Setting Options Before Cycle
You can select and add the desired optional
functions before you start the washing machine.
Soil Level
You can wash your laundry more thoroughly
by setting the proper soil level on the washing
machine.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Press the Soil Level button repeatedly to select a
soil level.
- When you press the button, an indicator light
for the corresponding selection will turn on in
the display.
3 You can now modify other cycle settings and add
options (see pages 25-28), or proceed to step 4 to
begin the cycle.
4 Press the Start/Pause button.
NOTE
yy This feature will add time time for heavily
soiled loads or subtract time for lightly soiled
loads.
Temp.
Set the water temperature for the wash cycle. Set
the appropriate temperature, as specified in the
fabric care label.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Press the Wash Temp button repeatedly to select
the desired water temperature:
- When you press the button, an indicator light
for the corresponding selection will turn on in
the display.
3 You can now modify other cycle settings and add
options (see pages 25-28), or proceed to step 4 to
begin the cycle.
4 Press the Start/Pause button.
NOTE
yy Cold rinses use less energy.
yy Your washer features a heating element to
boost the hot water temperature for Extra
Hot settings. This provides improved wash
performance at normal water heater settings.
yy Select the water temperature suitable for
the type of load you are washing. Follow the
fabric care label for best results.
Spin Speed
You can set the desired spin speed.
Use this feature properly according to the
characteristics of the load.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Press the Spin Speed button repeatedly to select
the desired spin speed.
-When you press the button, an indicator light
for the corresponding selection will turn on in
the display.
3 You can now modify other cycle settings and add
options (see pages 25-28), or proceed to step 4 to
begin the cycle.
4 Press the Start/Pause button.
NOTE
yy The Spin Speed button also activates the
Drain & Spin cycle to drain the tub and spin
clothes; for example, if you want to remove
clothes before the cycle has ended.
ENGLISH
Cycle Modifier Buttons
25
26
OPERATION
Dry
Drying Tips
Press the Dry button to select drying options.
• For consistently dry loads, all articles in the load
should be similar in material and thickness.
• Do not overload the drum. Items must have room
to tumble freely.
• Press Start/Pause to remove items before the dry
cycle has finished.
Woolen Articles
Do not tumble dry woolen articles. Block them
(pull them to their original shape) and dry them
flat.
Press the Dry button repeatedly to toggle through
the selections:
By pressing the Dry button, you can select:
LOW TEMP. - For delicate fabrics
DAMP - For damp drying fabrics
NORMAL - For general drying
MORE - For heavier fabrics
30/60/90/120 - For timed drying
NOTE
yy The capacity of the machine for washing
clothes is twice as much as when drying
clothes. If the machine is to be used to dry a
load, then the wash load must be reduced by
half for effective drying performance. If a full
load is washed, remove half the clothes prior
to starting the dry cycle.
Drying Guide–Automatic Dry
Electronic sensors measure the temperature of the
exhaust to increase or decrease the drying temperature
for faster reaction time and tighter temperature control.
Recommended DRY settings by fabric type:
a) Perm. Press – LOW TEMP.
b) If clothes are to be ironed – DAMP
c) Cotton/Towels – NORMAL
d) Diapers – MORE
NOTE
yy On Automatic Dry settings, the estimated
drying time may vary from the actual drying
time. The type of fabric, size of the load, and
the selected dryness level affect drying time.
Drying Guide–Timed Dry
• Press the Dry button repeatedly to select the
drying time in 30 minute increments:
30–60–90–120 minutes.
• Timed dry can last up to 120 min. When selecting
Dry only, drying will start after the final Spin cycle.
• The time required to dry a load can vary greatly
depending on dampness, room temperature, and
type of fabric. You may need to add additional
time. Your own experience will be your best guide.
Woven and Loopknit Materials
• Some woven and loopknit materials may shrink when dried.
• Always stretch them out immediately after
drying.
Permanent Press and Synthetics
• Do not overload the dryer.
• To reduce wrinkles, take out permanent press
articles as soon as the dryer stops.
Fiber or Leather Materials
Always check the manufacturer’s instructions.
Baby Clothes and Night Gowns
Always check the manufacturer’s instructions.
Rubber and Plastics
Do not dry any items made from or containing
rubber or plastics, such as:
a) Aprons, bibs, chair covers
b) Curtains and tablecloths
c) Bathmats
Fiberglass
Do not dry fiberglass articles in the dryer. Glass particles
left in the washer could be picked up by clothes in the
next load and irritate skin.
OPERATION
27
Extra Rinse
Set the desired start time for the cycle.
You can add an extra rinse cycle to the default rinse
cycle.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Modify the cycle settings and add other options
(see pages 25-28), if desired.
3 Press the Delay Wash button repeatedly to select
the desired start time.
- The Delay Wash indicator light will turn on.
- The set start time appears on the display panel.
- Each press of the button increases the delay
time by one hour, up to 19 hours.
4 Press the Start/Pause button.
Water Plus
Use this option to add extra water to the wash
and rinse cycles for better wash performance
with large or bulky items.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Press the Water Plus button..
- The indicator light will turn on.
3 You can now modify other cycle settings and add
options (see pages 25-28), or proceed to step 4 to
begin the cycle.
4 Press the Start/Pause button.
Rinse+Spin
Use this cycle to rinse detergent from the load.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Press the Rinse+Spin button.
3 Press the Spin Speed button repeatedly to set
the spin speed.
- The indicator light for the selected spin speed
will turn on.
4 Press the Start/Pause button.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Press the Extra Rinse button.
- The Extra Rinse indicator light will turn on.
3 You can now modify other cycle settings and add
options (see pages 25-28), or proceed to step 4 to
begin the cycle.
4 Press the Start/Pause button.
Pre Wash
Pre-wash for 17 minutes when clothes are covered
in dirt or dust. This feature is suitable for heavily
soiled items.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Press the Pre Wash button.
- The indicator light will turn on.
3 You can now modify other cycle settings and add
options (see pages 25-28), or proceed to step 4 to
begin the cycle.
4 Press the Start/Pause button.
Signal On/Off
The washing machine plays a melody when the
wash cycle is finished. The buttons make a sound
each time a button is pressed.
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Press the Signal On/Off button.
3 Press the Start/Pause button.
ENGLISH
Delay Wash
28
OPERATION
Setting Options During Cycle
Custom PGM
You can add the desired options during the wash
cycle.
Recall the previously saved wash cycle and settings.
Child Lock
You can lock the washing machine to prevent
children or others from changing the cycle settings
by pressing the buttons during the cycle.
Enabling Child Lock
Press and hold the Pre Wash button for 3 seconds
during the wash cycle.
- When the Child Lock is enabled, a message and
the remaining wash time are displayed, in turn, on
the display panel of the washing machine.
Disabling Child Lock
(When the Child Lock is activated.)
Press and hold the Pre Wash button for 3 seconds
during the wash cycle.
NOTE
yy Child
Lock lasts after the end of the cycle. If you
want to deactivate this function, press and hold
the Pre Wash button for 3 seconds.
PGM Save
Save a frequently used cycle with all the desired
settings and options.
Saving a Cycle
1 Press the Power button and turn the cycle
selector knob in either direction to select the
desired cycle.
2 Modify other cycle settings and add options (see
pages 25-28).
3 Press and hold the Custom PGM button for 3
seconds during the wash cycle.
- The cycle with your preferred settings and
options is saved.
Recalling a Cycle
1 Press the Power button, then press the Custom
PGM button.
2 Press the Start/Pause button.
Adding Garments
Garments can be added or removed after the cycle
is started.
1 Press the Start/Pause button.
2 The door lock is released to open the door.
3 Add or remove laundry.
4 To continue the cycle, press the Start/Pause
button again. The cycle continues automatically.
NOTE
yy For safety reasons, the door remains locked
when the water level or temperature is high.
It is not possible to add laundry during this
time.
MAINTENANCE
29
Regular Cleaning
Care After Wash
After the cycle is finished, wipe the door and the
inside of the door seal to remove any moisture.
Leave the door open to dry the washer tub interior.
Wipe the body of the washing machine with a dry
cloth to remove any moisture.
7 Press the Start/Pause button.
-Drain the water from the washing machine for
1 minute. Not all of the RV antifreeze will be
expelled.
8 Press the Power button to turn off the washing
machine and pull out the power plug.
9 Dry the interior of the washer tub with a soft
cloth, and close the door.
WARNING
yy Unplug the washer before cleaning to avoid
the risk of electric shock. Failure to follow
this warning can cause serious injury, fire,
electric shock or death.
yy Never use harsh chemicals, abrasive cleaners,
or solvents to clean the washer. They will
damage the finish.
yy Do not use volatile substances (benzene, paint
thinner, alcohol, acetone, etc.) or detergents
with strong chemical components when
cleaning the washing machine. Doing so
may cause discoloration or damage to the
machine, or it may cause a fire.
Care in Cold Climates
Long-Term Storage
Follow these instructions when storing the washer
for an extended period where it might be exposed
to freezing temperatures.
1 Turn off the faucets connected with the water
lines.
2 Unscrew the water lines from the back of the
washer.
10 Press down hard on the disengage button and
pull out the detergent dispenser drawer.
11 Drain the water from the detergent dispenser
drawer and dry out each compartment.
12 Store the washing machine in an upright
position.
NOTE
yy To remove the antifreeze after storing the
washing machine, add detergent to the
dispenser, and run one cycle. Do not load any
laundry at this time.
Thawing Frozen Water Lines
1 Turn off the faucets connected with the water
lines.
2 Pour hot water on the frozen faucets to thaw the
water lines and pull them out.
3 Immerse the water lines in hot water to thaw
them.
4 Connect the water lines with the water inlets of
3 Empty any water out of the water lines.
the washing machine and faucets.
-See page 14, Connecting the water lines for
details.
4 Press the Power button.
5 Turn on the faucets.
5 Open the door and add 1 gallon (3.8 L) of
6 Press the Power button.
nontoxic recreational vehicle (RV) antifreeze to
the empty washer tub. DO NOT use automotive
anti-freeze. Close the door.
6 Press the Spin Speed button for draining and
spinning.
7 Press the Rinse+Spin button.
8 Press the Start/Pause button.
- Verify the water fills properly.
ENGLISH
MAINTENANCE
30
MAINTENANCE
Thawing a Frozen Drain Line
1 Pour hot water in the washer tub and close the
door.
-Leave it for 10 minutes.
2 Press the Power button after 10 minutes.
3 Press the Spin Speed button for draining and
spinning.
4 Press the Start/Pause button.
- Check if the water drains.
Cleaning
Periodically clean the washing machine to help
maintain its performance and to minimize the
chance of malfunction.
Tub Clean
Improper installation or use of the washing
machine in a humid space for a long period of time
could lead to a buildup of detergent residue in
the washing machine that may produce mildew or
musty smells. If you clean the washer tub regularly
on a monthly basis using Tub Clean it will minimize
the possibility that detergent residue will build up
and mildew or musty smells may occur.
1 Add tub cleaner or lime scale remover into the
detergent dispenser drawer.
- Do not exceed the maximum detergent limit
line when you add it. Detergent may remain
in the washer tub after cleaning.
- When you use liquid chlorine bleach, load it
into the liquid chlorine bleach compartment.
- When you use a powdered cleaner, pull out
the liquid detergent cup and add it into the
main wash detergent compartment.
- When you use cleaning tablets, place them
directly into the washer tub. (Do not add tablet
cleaner to the drawer.)
2 Press the Power button.
3 Turn the cycle selector knob to select Tub Clean.
message appears in the display.
- The indicator light for Tub Clean turns on.
4 Press the Start/Pause button.
NOTE
yy Never load laundry while using Tub Clean. The
laundry may be damaged. Make sure to clean
the washer tub when it is empty.
yy Leave the door open after finishing the laundry
to help keep the tub clean.
yy Repeat the Tub Clean cycle monthly.
yy If you notice mildew or musty smells, run Tub
Clean once a week for three consecutive weeks.
MAINTENANCE
When the power is on and the
message blinks,
it means the washer tub needs cleaning. Use Tub
Clean to clean the washer tub. The automatic
indicator alert for cleaning the washer tub depends
on the frequency of use, however, the message will
generally blink every 1~2 months.
Removing Mineral Buildup
If you live in an area with hard water, mineral scale
can form on the internal components of the washing
machine. Take extra care to periodically clean the
mineral buildup on the internal components to
extend the lifespan of the washing machine.
Cleaning the Detergent Dispenser
Drawer
Leaving detergent in the detergent dispenser
drawer for an extended period of time or using
the washing machine for a long period of time
may cause the build-up of scales in the detergent
dispenser drawer. Pull out and clean the detergent
dispenser drawer once a week.
1 Pull out the detergent dispenser drawer.
2 Press down hard on the disengage button and
pull out the detergent dispenser drawer.
Check if the descaler is suitable for cleaning the
washer tub before using it and run the Tub Clean
cycle. See page 30, Tub clean for details on tub
clean.
NOTE
3 Remove the inserts from the drawer.
yy In areas with hard water, use of a water
softener is recommended.
yy Make sure to remove all laundry from the
washer tub before cleaning the washer tub.
Cleaning the washer tub together with laundry
may result in contamination of or damage to
the laundry.
Removing Lime Buildup on Stainless Steel
Wipe lime buildup or other spots on stainless steel
with a soft cloth soaked in stainless steel cleaner.
NOTE
yy Never use steel wool or abrasive cleansers.
Doing so may damage the washing machine.
4 Clean them with warm water.
- Use a soft cloth or brush for cleaning and
remove any residue.
5 Wipe any moisture with a dry towel or cloth after
cleaning.
6 Replace the detergent dispenser drawer.
WARNING
yy Do not spray water inside the washing
machine. Doing so may cause fire or electric
shock.
NOTE
yy Use only water to clean the detergent dispenser
drawer. Make sure to use Rinse+Spin to rinse
the washer tub before the next wash cycle
when using a cleaning detergent to clean the
washer tub.
ENGLISH
Automatic Alert
31
32
MAINTENANCE
WARNING
Cleaning the Water Inlet Filters
Clean the water inlet filters periodically to prevent
clogging. Take extra care to clean the water inlet
filters in areas using hard water. Water may not be
supplied if there are foreign objects, such as rust,
sand, or stones in the water inlet filters.
1 Press the Power button to turn off the washing
machine and pull out the plug.
2 Turn off the faucets connected with the water
inlets.
3 Remove the water inlets.
yy Unplug the power cord and turn off the faucets
before cleaning. Failure to do so may cause
electric shock.
yy Do not use the washing machine without the
inlet filters. If you use the washing machine
without the inlet filters it will cause leaks and
malfunction.
yy If you use the washing machine in an area
with hard water, the inlet filter may clog
due to lime buildup. Contact your nearest
LG customer service center if the inlet filter
cannot be cleaned or is missing.
yy
4 Pull out the water inlet filter.
Inlet Filter
5 Remove foreign objects from the water filter
inlet.
- Soak the water filter inlets in white vinegar or
a lime scale remover or use a toothbrush to
remove foreign objects and rinse thoroughly.
6 Press the water filter inlets back into place.
7 Reattach the water lines to the washing machine.
NOTE
message will blink on the display when
the water pressure in the detergent drawer
is weak or an inlet filter is clogged with dirt.
Clean the inlet filter.
MAINTENANCE
6 Recap the plug onto the drain hose and reattach
the drain hose.
The washing machine fails to drain if the drain
pump filter is clogged. Periodically clean the drain
filter to prevent clogging with foreign objects.
1 Press the Power button to turn off the washing
machine and pull out the plug.
2 Open the drain pump filter cover.
7 Insert the drain pump filter.
3 Unclip the drain hose and remove the plug from
the drain hose to drain the remaining water.
8 Close the drain pump filter cover.
WARNING
4 Twist the pump filter counterclockwise to remove
it.
5 Clean the pump filter and opening.
yy Make sure to pull out the plug before cleaning.
Failure to do so may cause electric shock.
yy Opening the drain filter will result in water
overflowing if there is water in the washer
tub. Make sure to check if the water is
completely drained before opening the drain
filter.
yy If you use the washing machine with the
drain filter reassembled incorrectly after
cleaning it, or if you use the machine without
the filter, it may cause leaks or malfunction
of the washing machine.
yy
NOTE
message will blink when the drain pump
filter is clogged with dirt. Clean the drain
pump filter.
ENGLISH
Cleaning the Drain Pump Filter
33
34
MAINTENANCE
Cleaning the Door Seal
Clean the door seal once a month to prevent buildup of dirt in the door seal.
1 Wear rubber gloves and protective goggles.
2 Dilute 3/4 cup (177 ml) of liquid chlorine bleach
in 1 gallon (3.8 L) of water.
3 Soak a sponge or a soft cloth in this diluted
solution and wipe down all around the door seal.
4 Wipe any moisture with a dry towel or cloth after
cleaning.
5 Leave the door open to allow the door seal to dry
completely.
CAUTION
yy Cleaning the door seal with undiluted liquid
chlorine bleach may cause malfunction of the
door seal and washing machine parts.
TROUBLESHOOTING
35
Checking Error Messages
If the following message appears on the display, check the following and take the appropriate corrective action.
Message
Possible Causes
Item of clothing has gathered on one side of the tub.
yy There are not enough items in the machine.
yy Have your items gathered in one area, or is
the load too small?
yy Did you wash a stuffed animal, a mat, or knitwear?
yy Did you wash two different blankets together?
Water is not supplied or the water pressure is low
yy Is the faucet turned off?
yy Is the water supply stopped or the faucet frozen?
yy Is the water pressure low or is an inlet filter clogged?
yy Is the water line properly connected with
the cold water inlet?
yy Is the water line pinched or bent?
Solutions
yy Rearrange items to help balance the load.
yy Stuffed animals or mats can become unbalanced
during spinning and the washing machine may
fail to drain. Rearrange the knitwear to help
balance the load and drain it again.
yy Put one blanket in at a time.
yy Turn on the faucets.
yy If a faucet is frozen, thaw it with warm water.
yy If the inlet filter is clogged, clean it. (see page 32)
yy Connect the water line properly with the
cold water inlet. (see page 14)
yy Check that the water lines are not pinched
or bent. Take extra care that water lines are
not twisted or pinched by other objects.
Water line leaks in connection
yy Connect the water lines properly with the
yy Are the water lines connected with the faucets properly? faucets. (see page 14)
The tub does not rotate
yy Close and secure the door. If the message
• Is the door secured?
keeps appearing, unplug the power and
contact your nearest LG service center.
The washing machine drains slowly or not at all
yy Is the drain hose installed over 3 1/4 feet (1
m) beyond the end of the elbow bracket?
yy Is the drain hose pinched or clogged inside?
yy Is the drain hose frozen?
yy Is the drain hose clogged with foreign objects?
A power failure has occurred.
Control Error.
The water supply does not stop
yy Do the water supply and the drain keep
repeating in turn?
The water level is not controlled
yy Is the water level too low or high compared
with the size of the load?
The tub does not rotate
yy Is the washing machine overloaded?
yy To clean up the tub, please run the TUB
CLEAN cycle.
yy Lower the drain hose within 3 feet below
the end of the elbow bracket.
yy Place the drain hose on a smooth surface to
prevent bending.
yy If the drain hoses are frozen, thaw them in warm water.
yy Open the drain pump plug cap and remove the dirt.
yy Press the Power button to turn off the washing
machine and press it again to turn it on.
yy Unplug the power cord and contact your
nearest LG service center.
yy Unplug the power cord and contact your
nearest LG service center
yy The water level sensor is not working correctly.
yy Unplug the power cord and contact your
nearest LG service center.
yy Rearrange the load size and restart the
washing machine.
yy If the load size is big, the tub may not rotate
due to an overheated motor. Allow the
washing machine to stand for a while and
restart the cycle. Unplug the power cord
and contact your nearest LG service center
if the same error message appears.
yy Please empty the tub and insert bleach into
the detergent dispenser and select the Tub
Clean cycle.
yy If you want to skip the Tub Clean, turn the
CYCLE SELECTOR KNOB or push the option
buttons to select a cycle. The message will
keep appearing until a few wash cycles
have been completed, then it will disappear
until the next scheduled time to clean the
tub.
ENGLISH
TROUBLESHOOTING
36
TROUBLESHOOTING
Before Calling for Service
Check the following before calling for service.
Problem
Clicking sound
Spraying or hissing
sound
Buzzing or gushing
sound
Splashing sound
Rattling and clanking
noise
Thumping sound
Vibrating noise
Water leaking around
washer
Excessive suds or
failure to rinse
Staining
Possible Causes
yy Do you hear a sound when you
close or lock and unlock the door?
Solutions
yy This sound is normal and occurs
when the door is closed, locked or
unlocked.
yy Is water spraying in the tub?
yy This sound is normal as water is
spraying or circulating during the
cycle.
yy Is the washing machine draining
yy This sound is normal as the drain
water?
pump drains water from the
washing machine after the cycle.
yy Is the washing machine washing a yy This sound is normal as the load
load of laundry?
is moving up and down during the
wash and rinse cycles.
yy Are there any foreign objects such yy Check if there are any foreign
as keys, coins, or safety pins in the
objects in the tub and drain the filter
tub or drain filter?
after stopping the cycle.
yy Unplug the power cord and contact
your nearest LG service center if the
noise persists.
yy Is the washing machine overloaded? yy This sound is normal and occurs
when the load is out of balance.
yy Is the load out of balance?
Stop the cycle and rearrange the
load for balancing.
yy Are the shipping bolts removed?
yy See page 13, Unpacking and
Removing Shipping Bolts, to remove
the shipping bolts.
yy Is the load evenly distributed in the yy Stop the cycle and rearrange the
tub?
load for balancing.
yy Is the washing machine level
yy See page 16, Leveling the Washer, to
balanced?
level the washing machine.
yy Is the washing machine installed on yy Check if the floor is solid and level.
a solid and smooth surface?
yy Is water leaking from a faucet or a
yy Check the faucets or water lines.
water line?
- If the water lines are loosely
connected, see page 14, Connecting
Water Lines, to connect them
properly.
yy Unclog the drain pipe or drain hose.
yy Is a drain pipe or a drain hose
clogged?
Contact a plumber if necessary.
yy Did you use more than the
yy Use the recommended amount of
recommended amount of detergent? detergent for the load.
yy Is the soil level higher than the size yy If the soil level is low, reduce the
of the load?
detergent quantity to less than the
recommended level.
O
nly use detergent with the HE
(High-Efficiency) logo.
yy Did you add detergent directly to
the tub?
yy Did you remove the load
immediately after it finished?
yy Did you sort and wash the clothes
by color or soil?
yy Make sure to load detergent into the
detergent dispenser drawer.
yy Remove the load immediately after
it finishes.
yy Sort and separate dark colors from
light or white ones, and heavily
soiled items from lightly soiled
ones. See page 19, Sorting Laundry,
for details
TROUBLESHOOTING
Problem
Possible Causes
37
Solutions
ENGLISH
yy Did you remove the load immediately yy Remove the load immediately after it
after it finished?
finishes.
yy Did you overload the tub?
yy Do not overload the tub.
yy Did you reverse the hot and cold water yy Hot water rinse can cause garments
inlets?
to wrinkle. Check the inlet hose
connections.
yy Is the power cord plugged in properly? yy Make sure that the plug is secured in a
Power will not turn on
grounded 3-prong, 120 V (60 Hz) outlet.
yy Has a house fuse blown, a circuit
yy Reset the circuit breaker or replace the
breaker tripped, or a power outage
fuse. Do not increase the fuse capacity.
occurred?
If the problem is a circuit overload,
have it corrected by a qualified
electrician.
The door does not open yy Is the temperature in the tub too high? yy The washing machine has a safety lock
built into the door to prevent burning.
when the cycle pauses or
Leave the door closed and wait until
finishes
the door lock icon disappears from the
display.
yy Is the water level in the washer high? yy Allow the washer to complete the
programmed cycle, or press the SPIN
button.
yy Is the washing machine overloaded?
yy This is normal. The washing machine
The wash cycle time is
Are other options added to the wash
automatically adjusts the cycle time for
longer than usual
cycle?
the amount of laundry, water pressure,
water temperature, and other operating
conditions.
It is musty or moldy in the yy Has the incorrect detergent been used? yy Use only HE (High-Efficiency) detergent
recommended for a front-loading
tub
washing machine.
yy Did you clean the tub periodically?
yy See page 30, clean the inside and
outside of the washing machine
periodically.
yy Plumbing in the home moves or flexes yy Water hammer is not caused by a
Banging noise when
when the water valves in the washer
defect in the washer. Install water
washer is filling with
shut off.
hammer arrestors (purchased
water (Water Hammer)
separately at hardware or home
improvement store) between the fill
hose and the washer for best results.
yy Household water supply pressure is
yy Adjust household water supply
very high.
regulator to a lower pressure or
contact a plumber to have a regulator
installed.
Wrinkling
38
SPECIFICATIONS
Problem
Strange odors coming
from washer
Possible Causes
yy Heater in dryer.
yy First time using washer
yy Buildup of dirt on gasket or drum,
dirty or clogged drain pump filter,
kinked or clogged drain hose
Solutions
yy During the initial phase of operation,
lint from laundry can settle on the
heater and cause odors. This is normal
and will not affect performance.
yy Smell comes from the rubber
attached to the washer door. It will
eventually dissipate after first couple
of wash cycles.
yy Periodically clean the gasket. Mold
and foreign substances inside the
gasket may produce mildew or musty
smells.
yy Clean the drain pump filter regularly.
Foreign substances on the drain
pump filter may produce mildew or
musty smells.
yy If the drain hose is not installed
properly, the odor may be emitted
because of a backflow of drainage
into the tub. Make sure that the drain
hose is not kinked or clogged.
SPECIFICATIONS
Model WM3488H*
Description
Electrical requirements
Dimensions
Capacity
Net weight
Max. spin speed
Max. water pressure
Front-loading washing machine
120 VAC @ 60 Hz
60.96 cm(W) x 64.0 cm(D) x 85.09 cm(H) 114.3 cm (D, door open)
24"(W) x 25.20"(D) x 33.5"(H) / 45" (D, door open)
2.3 cu.ft (IEC2.6 cu.ft) (Dry linen capacity 9 kg)
73 kg (161 lbs)
1,400 rpm max
20 – 120 psi (138 – 827 kPA)
USING Smart Diagnosis™
39
Should you experience any problems with your washer, it has the capability of transmitting data to a
smart phone using the LG Smart Laundry Application or via a telephone to the LG call center.
Smart Diagnosis™ cannot be activated unless the washer is turned on by pressing the POWER button.
If the washer is unable to turn on, then troubleshooting must be done without using Smart
Diagnosis™.
Audible Diagnosis
Smart Diagnosis™ Using a Smart
Phone
Smart Diagnosis™ Through the
Call Center
1. Download the LG Smart Laundry application on
your smart phone.
2. Open the LG Smart Laundry application on your
smart phone. Press the right arrow button to advance to the next screen.
3. Press the RECORD button on the smart phone and
then hold the mouth piece of the smart phone
near the Smart Diagnosis™ logo on the
Washer.
4. With the phone held in place, press and hold the
Temp. button for three seconds.
5. Keep the phone in place until the tone transmission has finished. This takes about 6 seconds and
the display will count down the time.
6. When the recording is complete, view the diagnosis by pressing the Next button on the phone.
1. Call the LG call center at: (LG U.S.) 1-800-243-0000
(LG Canada) 1-888-542-2623.
2. When instructed to do so by the call center agent,
hold the mouthpiece of your phone over the
Smart Diagnosis™ logo on the machine. Hold the
phone no more than one inch (but not touching)
the machine.
NOTE
yy Smart Diagnosis™ is a troubleshooting feature
designed to assist, not replace, the traditional
method of troubleshooting through service
calls. The effectiveness of this feature depends
upon various factors, including, but not limited
to, the reception of the cellular phone being
used for transmission, any external noise that
may be present during the transmission, and
the acoustics of the room where the machine
is located. Accordingly, LG does not guarantee
that Smart Diagnosis™ would accurately troubleshoot any given issue.
NOTE
yy Do not touch any other buttons or icons on the
display screen.
3. Press and hold hold the Temp button for three
seconds.
4. Keep the phone in place until the tone transmission has finished. This takes about 6 seconds and
the display will count down the time.
5. Once the countdown is over and the tones have
stopped, resume your conversation with the call
center agent, who will then be able to assist you in
using the information transmitted for analysis.
ENGLISH
USING SMART DIAGNOSIS™
40
Using the Tag On Function
Using the Tag On
Function
Conveniently use the smart features to
communicate with the appliance right from a
smart phone.
The Tag On function can only be used with most
smart phones equipped with the NFC (Near
Field Communication) function and based on the
Android OS (operating system).
Application Installation
Search for the LG Smart Laundry&DW application
from the Google Play Store on a smart phone.
Follow instructions to download and install the
application.
NOTE
in the LG Smart Laundry & DW
yy Press
application for a more detailed guide on how
to use the Tag On function.
yy To operate the NFC function in this machine
requires a smart phone which has at least a
certain level of NFC recognition function.
yy Because of the characteristics of NFC, if the
transmission distance is too far, or if there
is a metal sticker or a protective case on the
phone, transmission will not be good. In some
cases, NFC-equipped phones may be unable
to transmit successfully.
yy The content found in this manual may
differ from the current version of the LG
Smart Laundry & DW application, and the
software may be modified without informing
customers.
Using the Application
Use LG Smart Diagnosis™, Download Cycle,
Laundry Stats, Cycle Set, and other functions by
touching the LG appliance's Tag On logo with an
NFC-equipped smart phone.
Cycle Set
Product Registration
Choose the best cycle and settings based on
laundry needs.
Once you have selected a cycle based on the
cycle set guide, the cycle and settings are
automatically set.
1 Run the LG Smart Laundry & DW application on
Download Cycle
a smart phone.
2 Select Smart Appliance.
3 Select Washer.
4 Select Front Load.
yy If the NFC function is not turned on, turn on
the NFC function in the smart phone.
5 Hold the back of the smart phone firmly on top of
the Tag On logo.
yy If you can't make a connection, then move the
smart phone up and down slowly.
Download new and special cycles that are not
included in the basic cycles on the appliance.
Appliances that have been successfully registered
can download a variety of specialty cycles
specific to the appliance.
Only one cycle can be stored on the appliance at
a time.
Once cycle download is completed in the washer,
the product keeps the downloaded cycle until a
new cycle is downloaded.
Smart Diagnosis™
Use a phone to record the Smart Diagnosis™
signal to solve problems with the appliance. The
application can analyze the signal and help solve
the problem without waiting for a technician.
Laundry Stats
Learn basic stats about the applian e such as the
cycle history and basic maintenance timing.
Select Laundry Stats at the application to get the
stats and find out when the washer’s next tub
clean is due.
WARRANTY
41
WARRANTY:
LG Electronics U.S.A., Inc. (“LG”) warrants your LG Washing Machine (“product”) against defect in materials or workmanship
under normal household use, during the warranty period set forth below, LG will, at its option, repair or replace the product.
This limited warranty is valid only to the original retail purchaser of the product, is not assignable or transferrable to any
subsequent purchaser or user, and applies only when the product is purchased through an LG authorized dealer or distributor
and used within the United States (“U.S.”) including U.S. Territories.
Note: Replacement products and repair parts may be new or factory-remanufactured and are warranted for the remaining
portion of the original unit’s warranty period or ninety (90) days, whichever is longer. Please retain dated receipt or delivery
ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized
representative).
WARRANTY PERIOD:
Period
One (1) year from date of
original retail purchase:
Ten (10) years from date of
original retail purchase:
Lifetime from date of
original retail purchase:
Scope of Warranty
Any internal /functional
Parts & Labor
Drum Motor
(Stator and Rotor)
Stainless Steel Drum
Remark
LG will provide parts & labor to
repair or replace defective parts.
Parts only. Customer will be responsible for any labor or in-home
service to replace defective parts.
HOW SERVICE IS HANDLED: In-Home Service
In-home service will be provided, as available, during the warranty period subject to servicer availability within the U.S. To
receive in-home service, the product must be unobstructed and accessible to service personnel. If the in-home service repair
cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may
elect, at its option, to provide for transportation of the product to and from an LG authorized service center.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, or install the product or for instruction on product use.
2. Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product
installation.
3. Damage or failure caused by leaky/ broken/ frozen water pipes, restricted drain lines, inadequate or interrupted water supply
or inadequate supply of air.
4. Damage or failure caused by accidents, pests and vermin, lightning, wind, fire, floods or acts of God.
5. Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance. Improper repair includes use
of parts not approved or specified by LG.
6. Damage or failure caused by unauthorized modification or alteration to the product.
7. Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
8. Cosmetic damage, including scratches, dents, chips or other damage to the finish of the product, unless such damage
results from defects in materials or workmanship and is reported to LG within seven (7) calendar days from the date of
delivery.
9. Damage or missing items to any display, open box, discounted, or refurbished product.
10. Product where the original factory serial numbers have been removed, defaced or changed in any way.
11. Repairs when product is used in other than normal and usual household use (e.g. rental, commercial use, offices, or
recreational facilities) or contrary to the instructions outlined in the owner’s manual.
12. The removal and reinstallation of the Product if it is installed in an inaccessible location.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION
TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, THIS WARRANTY IS LIMITED IN DURATION TO THE TERM PERIOD EXPRESSED ABOVE.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CUSTOMER.
NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING AND WITHOUT LIMITATION TO, LOST REVENUES
OR PROFITS, OR ANY OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY
FROM STATE TO STATE.
HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION:
Write your warranty information below:
Call 1-800-243-0000 or visit our website at www.lg.com.
Mail to: LG Customer Information Center (ATTN: CIC)
201 James Record Road, Huntsville, AL 35824 Product Registration Information:
Model:
Serial Number:
Date of Purchase:
ENGLISH
LG WASHING MACHINE LIMITED WARRANTY (USA)
42
WARRANTY
LG WASHING MACHINE LIMITED WARRANTY (CANADA)
WARRANTY:
Should your LG Washer (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty
period set forth below, LG Canada will at its option repair or the Product upon receipt of proof of original retail purchase. This
warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG
Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.
WARRANTY PERIOD : (Note : If the original date of purchase can not be verified, the warranty will begin sixty(60) days from the date of
manufacture).
Period
One (1) year from the date of
original retail purchase
Ten (10) years from the date of original
retail purchase
Five ( 5 ) years from the date of original retail
purchase
Scope of Warranty
Parts and Labor
(internal/functional parts only)
DD Motor
(Stator, Rotor)
Stainless Steel Drum
Remark
Washer
Extended Component Warranty (Parts Only)
(Consumer will be charged for Labor after one
(1) year from the date of purchase)
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
LG Authorized Service Center warranties their repair work for thirty (30) days.
LG Canada’s sole liability is limited to the warranty set out above. Except as expressly provided above, LG Canada makes no and
hereby disclaims all other warranties and conditions respecting the product, whether express or implied, including, but not limited to,
any implied warranty or condition of merchantability or fitness for a particular purpose, and no representations shall be binding on LG
Canada. LG Canada does not authorize any person to create or assume for it any other warranty obligation or liability in connection
with the product. To the extent that any warranty or condition is implied by law, it is limited to the express warranty period above. LG
Canada, the manufacturer or distributor shall not be liable for any incidental, consequential, special, direct or indirect damages, loss of
goodwill, lost profits, punitive or exemplary damages or any other damage, whether arising
Directly or indirectly from any contractual breach, fundamental or otherwise, or from any acts or omissions, tort, or otherwise.
This warranty gives you specific legal rights. You may have other rights which may vary from province to province depending on
applicable provincial laws.
Any term of this warranty that negates or varies any implied condition or warranty under provincial law is severable where it
conflicts with provincial law without affecting the remainder of this warranty’s terms.
This limited warranty does not cover:
1. Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of
fuses or correction of wiring, or correction of unauthorized repairs/installation.
2. Failure of the product to perform during power failures and interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply
or inadequate supply of air.
4. Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product
owner’s manual.
5. Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
6. Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes
use of parts not approved or specified by LG Canada.
7. Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or
resulting from any water leakage due to improper installation.
8. Damage or Product failure caused by incorrect electrical current, voltage, commercial or industrial use, or use of accessories,
components, or cleaning products that are not approved by LG Canada.
9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your
product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
10. Damage or missing items to any display, open box, discounted, or refurbished Product.
11. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial
numbers, along with original retail sales receipt, are required for warranty validation.
12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use,
in offices or recreational facilities) or contrary to the instructions outlined in the Product owner’s manual.
15. Costs associated with removal of the Product from your home for repairs.
16. The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions, including the Product owner’s and installation manuals.
17. Accessories to the Product such as door bins, drawers, handles, shelves, etc. Also excluded are parts besides those that were
originally included with the Product.
All costs associated with the above excluded circumstances shall be borne by the consumer.
For complete warranty details and customer assistance,
Write your warranty information below:
please call or visit our website:
Call 1-888-542-2623 (24 hours a day, 365 days a year) and select
the appropriate option from the menu, or visit our website
at http://www.lg.com
Product Registration Information:
Model:
Serial Number:
Date of Purchase:
WARRANTY
43
THIS LIMITED WARRANTY DOES NOT COVER THE
FOLLOWING CASES
ENGLISH
Level
Level
Level
Level
Level
Level
Level
With regard to damages or failures resulting from misuse, improper installation, maintenance, natural disaster or repair (unauthorized
Level
technician or parts, as specified by LG), customer will be charged for the repair.
Transit
Transit
Carton
Carton
base
base
Carton
base
Carton
Carton
Carton
base
Carton
base
base
base
Carton
base
Strange vibration or noise
caused by not removing
transit bolts or tub
support.
Carton
base
bolt
bolt
Transit
bolt
Transit
Transit
Transit
bolt
Transit
bolt
bolt
bolt
Transit
bolt
Carton
base
Transit
bolt
Transit
bolt
Clean the inlet valve
filter or reinstall the
water inlet hoses.
Inlet
Inlet Filter
Filter
Inlet Filter
Inlet Filter
Inlet
Inlet
Filter
InletFilter
Filter
Dispenser
Dispenser
Inlet Filter
Dispenser
Inlet Filter
Dispenser
Dispenser
Dispenser
Dispenser
Dispenser
Cold
Cold
Water
Water
Cold
Dispenser
Inlet
Inlet
Water
Dispenser
Cold
Inlet
Cold
Cold
Water
Cold
Water
Water
Inlet
Water
Cold
Inlet
Inlet
Inlet
Water
Inlet
Cold
Water water
tap
waterCold
tap
Inlet
Water
water
tap
Clean the detergent
disperser drawer.
Inlet Filter
Hot
Hot
Water
Water
Hot
Inlet
Inlet
Water
Hot
Inlet
Hot
Hot
Water
Hot
Water
Water
Inlet
Water
Hot
Inlet
Inlet
Inlet
Water
Inlet
Hot
Water
Inlet
Inlet
Reinstall the inlet hoses.
Hot
Water
Inlet
Turn on the water tap.
water tap
water
water
tap
watertap
tap
water tap
Leakage caused by
improper installation of
drain hose or clogged
drain hose.
Leakage caused by
improper installation of
water inlet hose or using
other brand inlet hoses.
Lack of power caused by
loose connection of power
cord or electrical outlet
problem.
1°
Natural
Natural
High
High
Pressure
Natura
Pressure
Sudden
Sudden
High
Water
Water
stopping
Natural
stoppin
Pressure
High
Sudden
Loud
noise
Natural
Natural
Hit!!
Water
Loud noise Natural
Hit!!
High
High
Pressure
stoppin
High
Sudden
Pressure
Pressure
Water
Loud noiseSudden
Hit!!
Pressure
Natural
Sudden
stopping
Sudden
High
Water
Water
Water
stopping
stopping
CleanPressure
the
pump filter.
Loud
noise
Hit!!
stopping
Loud
noise
Hit!!
Hit!!
Loudnoise
noise Sudden
Hit!! Loud
Water
stoppin
High
Natural
High
Loud
noise
Hit!!
Pressure
Pressure
Water
Sudden
Water
stopping
Loud
Loud noiseHit!!
Hit!!
Water is not filling properly
because water inlet valve
filters are clogged or water
inlet hoses are kinked.
Water is not supplied
because the water tap is
not turned on.
1°
1°
1°1°
1°
1°
Not draining caused by
clogging of pump filter.
Laundry is hot or warm
after finished washing
because the inlet hoses
are installed in reverse.
1°
1°
Clean the gasket & door
glass.
Leakage caused by dirt
(hair, lint) on gasket and
door glass.
Water is not filling
properly because too
much detergent use.
Remove the transit
bolts & tub support.
Leve
Level
Reinstall the drain hose.
water tap
water tap
Elbow
Elbow
Bracket
Bracket
Elbow
Bracket
Elbow
Tie
Tie Strap
Strap
Elbow
Elbow
Bracket
Elbow
Tie Strap
Bracket
Bracket
Bracket
Elbow
Tie Strap
Bracket
Tie
Strap
Tie
Strap
Tie
Strap
Reinstall the inlet hose.
Tie Strap
Elbow
Bracket
Tie Strap
Elbow
Bracket
Tie Strap
Reconnect the power
cord or change the
electrical outlet.
on
e
on
se
ton
se
44
WARRANTY
Level
Level
Service trips to deliver,
pick up, install the product
or for instruction on
product use. The removal
Transit
and reinstallation of the
bolt
Product.
Transit
The warranty covers
manufacturing defects
only. Service resulting
from improper
Installation is not
covered.
Level
bolt
Transit
bolt
1°
1°
1°
If all screws are not
installed properly, it may
cause excessive vibration
(Pedestal model only).
Water hammering
(banging) noise when
washing machine is filling
with water.
nlet Filter
nlet Filter
nlet Filter
Hot
Water
Hot
Inlet
Water
Hot
Inlet
Water
Inlet
Install 4 screws at each
corner (Total 16EA).
High
Pressure
High
Water
Pressure
High
Water
Pressure
Water
Natural
Hit!!
Loud noise
Hit!!
Loud noise
Hit!!
Loud noise
Natural
Sudden
stopping
Natural
Sudden
stopping
Sudden
stopping
Adjust the water
pressure by turning
down the water valve or
water tap in the home.
LG Customer Information Center
1-800-243-0000
1-888-542-2623
USA
CANADA
Register your product Online!
www.lg.com
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