Polycom® SoundPoint IP® 430
Polycom-quality full-duplex speakerphone, graphical LCD, and built-in PoE
support in a two-line SIP phone
The SoundPoint IP 430 two-line desktop IP phone is designed to meet
telephony needs of general business users – cubicle workers involved with a
low-to-medium volume of telephone calls. With its simple menu navigation,
easy-to-read graphical LCD display, and convenient, one-button access to
essential telephony features, the SoundPoint IP 430 desktop phone provides
an easy transition from legacy PSTN systems to the world of IP telephony.
The SoundPoint IP 430 desktop IP phone’s full-duplex speakerphone
featuring Polycom Acoustic Clarity Technology delivers excellent voice quality
and enables two-way interactive conversations that are as natural as being
An enterprise-grade IP phone, the SoundPoint IP 430 delivers a robust
feature set1 encompassing traditional telephony features such as call hold,
park, pick-up, and transfer, as well as more advanced capabilities such as
shared call / bridged line appearance, multiple call appearances, and
integration with Microsoft® LCS 2005 for telephony and presence2. The
phone’s Quality of Service capabilities encompassing Layer 3 TOS, 802.1
p/Q VLAN tagging, and DSCP2 help ensure that a superb communications
experience is delivered in a network environment.
With integrated IEEE 802.3af Power over Ethernet circuitry and a dual-port
10/100 Mbps Ethernet switch for PC and LAN connection, the SoundPoint
IP 430 desktop phone offers a choice of powering and cabling options to
help reduce cabling expenses and cord clutter. A highly secure IP telephony
endpoint, the phone supports HTTPS3 and TLS2 security, “signed” software
executables3, and encrypted configuration files2.
Make Great Things Happen with Polycom SoundPoint IP 450
In today’s Internet driven world, the ability to conduct real time communication
and collaboration has become critical to an organizations survival. As the
market leader in voice, video, data and Web solutions, our award-winning IP
telephony and conference technology makes it easy for people to interact
and maximize productivity – over any network, in just about any environment,
anywhere around the globe. That’s why more organizations worldwide use
and prefer Polycom IP telephony and application solutions. Because when
people work together, great things happen. See how you, too, can achieve
great things with the Polycom SoundPoint IP 430 desktop phone.
roven – Polycom is a leading
independent supplier of
standards-based IP telephones
atural two-way
conversations –
Full-duplex speakerphone
enables simultaneous
conversations that are as natural
as being there
Intuitive user interface
-- 132x46 pixel graphical LCD
-- Intuitive menu navigation
-- Combination of dedicated
feature key and contextsensitive soft keys
obust feature set
-- Shared call / bridged line
-- Integration1,2 with Microsoft
LCS 2005 for telephony and
-- HTTPS3 and TLS2 security
-- Quality of Service support
hoice of powering options
-- AC adapter
-- Integrated Power over Ethernet
1. Most features must be supported by the call
server. Please contact your IP PBX / Softswitch
vendor or VoIP service provider for a list of
supported features.
2. Requires SIP version 2.0.x or higherprovider for a
list of supported features.
3. Requires BootROM version 3.0.x or higher.
Polycom® SoundPoint IP® 430 Specifications
• 132 x 46 pixel graphical LCD
• Message waiting indicator
• 2 line keys with bi-color LEDs
• 9 dedicated keys
-- 2 volume control keys
-- 3 feature keys
-- Mute key
-- Headset key
-- Hands-free speakerphone key
-- Hold key
• 4 context-sensitive soft keys
• 5 display control keys
• Integrated IEEE 802.3af Power over Ethernet
• External universal AC adapter (included, 24V DC)
• Power consumption: 3.0W nominal (3.8W max)
Note: Power consumption indicated may be
exceeded under start-up conditions. Customers
should always use the original power source
supplied with the phone
Headset Capability
• Amplified headsets with an RJ-9 jack are
• Hearing Aid Compatible (HAC) in accordance
with Section 508 Standards for Electronic and
Information Technology, Telecommunication
Products (1194.23)
• Full-duplex speakerphone with Polycom Acoustic
Clarity Technology
• Headset, handset, and hands-free modes
• Local 3-way conferencing
• Individual volume settings with visual feedback for
each audio path
• Customizable audio sound effects
• Support for G.711 μ/A and G.729A (Annex B)
• Adaptive jitter buffers and packet loss
concealment algorithms
• Acoustic echo cancellation
• Voice activity detection and comfort noise fill
• Telephony Tone Signaling (RFC2833)
• Record and playback for diagnostic purposes
Call Handling Features2
• Shared call/bridged line appearance
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call treatment/call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function
Network and Provisioning
• Dual 10/100 Mbps switched Ethernet ports
• Manual or dynamic host configuration protocol
(DHCP) setup
• Time and date synchronization using SNTP
• Central provisioning for mass deployments
from an FTP, TFTP, HTTP, or HTTPS3 server.
Provisioning server redundancy supported2
• QoS support - IEEE 802.1 p/Q tagging (VLAN),
Layer 3 TOS, and DSCP2
• Network Address Translation (NAT) support
• RTCP support (RFC1889)
• Event logging
• User-selectable hardware diagnostics
(Network/CPU/Memory monitoring)
Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
• Transport Layer Security (TLS)2
• Encrypted configuration files2
• Digest authentication
• Password login
• Support for URL syntax with password for boot
• HTTPS secure provisioning3
• Support for signed software executables3
Feature Summary1
• Up to 2 dedicated lines
• Local feature-rich GUI
• Shared call / bridged line appearance
• Multiple call appearances
• Flexible line appearances
• Call transfer, hold, divert (forward)
• Called, calling, connected party identification /
• One-touch speed dial, redial
• Local 3-way conferencing
• User configurable contact directory and call
history (Missed, placed and received)
• Integration with Microsoft LCS 2005 for
telephony and presence2
-- Compatibility with Microsoft Office
Communicator and Windows® Messenger 5.1
• Distinctive incoming call treatment / call waiting
• Automatic on-hook call placement (“hot-dial”)
• Do Not Disturb function
• Call timer
• Multilingual user interface supporting Danish,
Dutch, English (Canadian / UK / US), French,
German, Italian, Norwegian, Portuguese, Russian,
Spanish, and Swedish languages
• Country-specific call progress tones
• Wave file support for call progress tones
• Hardware diagnostics
• Status and statistics query
SoundPoint IP 430 Comes with:
• SoundPoint IP 430 console
• Handset and handset cord
• Reversible desk-mount / wall-mount stand
• Network cable
• Universal power adapter (including countryspecific cord kit)
• Quick Start Guide
• Product registration card
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS 3548 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3, EN61000-6-1
• ROHS compliant
• UL 60950
• CE Mark
• CAN/CSA C22.2 No. 60950
• EN 60950
• EN61000-4-2
• EN61000-4-4
• EN61000-4-11
• IEC 60950
• AS/NZS 3260
Operating Conditions
• Temperature: +10 to +40 degrees C (+50 to
+104 degrees F)
• Relative humidity: 20%-85% (noncondensing)
Storage Temperature
• -40 to +70 degrees C (-40 to +160 degrees F)
• 8.25 in x 6.5 in x 7.0 in x 1.25 in
(21 cm x 16.5 cm x 18 cm x 3 cm) (W x H x D x T)
• Shipping: 4.0 lb (1.9 kg)
Part Numbers/UPC Codes
• 2200-12430-001 (North America, Taiwan)
• 2200-12430-002 (Japan)
• 2200-12430-012 (Australia/New Zealand)
• 2200-12430-015 (APAC, UK)
• 2200-12430-122 (Rest of Europe)
• One year
©2009 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.
Polycom Headquarters
4750 Willow Road
Pleasanton, CA 94588
1.800.POLYCOM or
Polycom EMEA
270 Bath Road
Berkshire SL1 4DX
+44 (0)1753 723000
Polycom Asia Pacific
8 Shenton Way
#11-01 Temasek Tower
Singapore 068811
Part No. 3726-12430-001 Rev 01/09