MD/ME Series USER MANUAL
MD/ME Series
USER MANUAL
User Manual : MD/ME series
Version
:A
Issue Date : 2016/01
P/N
: 920-016511-00
CONTENTS
1.
Barcode Printer ............................................................................................... 1
1-1 Box Content .......................................................................................................................... 1
1-2 Getting To Know Your Printer............................................................................................. 2
2.
Printer Setup ................................................................................................... 4
2-1 Open The Printer Cover ....................................................................................................... 4
2-2 Open The Printing Mechanism ........................................................................................... 5
2-3 Loading The Ribbon ............................................................................................................ 6
2-4 Loading The Label Roll ........................................................................................................ 8
2-5 Installing The Label Supply Hub Base On Internal Diameter ....................................... 10
2-6 Preparing For Tag Printing............................................................................................... 11
2-7 Connecting The Printer To The Host Computer ............................................................ 12
2-8 Wizard CD Standard Installation ..................................................................................... 13
2-10 Wizard CD Other Choice Installation ............................................................................ 16
3.
Operation Panel ............................................................................................ 19
3-1 LED Operation Panel ........................................................................................................ 19
3-2 Error Alerts ......................................................................................................................... 20
3-3 Label size calibration and Self Test Page ........................................................................ 21
3-4 Operation Panel .................................................................................................................. 22
4.
Maintenance And Adjustment ..................................................................... 23
4-1 Cleaning The Print Head.................................................................................................... 23
4.2 Adjusting The Print Head Pressure .................................................................................. 24
4-3 Adjusting The Print Line .................................................................................................... 25
4-5 Troubleshooting ................................................................................................................. 26
Appendix ................................................................................................................................... 27
Declaration
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at own
expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic compatibility
based on the standards EN 55022:2006/A1:2007 Class A, EN61000-3-2:2006, EN 61000-3-3:2008 and
EN55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series, The equipment also tested and passed in
accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
IEC 60950-1:2005(2nd Edition)+Am 1:2009, GB9254-2008 (Class A ) ; GB17625. 1-2003; GB4943.1-2011,
EN 55022:2006/A1:2007 Class A, EN61000-3-2:2006, EN 61000-3-3:2008 and
EN55024:1998/A1:2001/A2:2003, IEC 61000-4-2:2008 series, UL 60950-1, 1st Edition, 2007-10-31, CSA
C22.2 No. 60950-1-03, 1st Edition, 2006-07, CFR 47, Part 15
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.
此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰,在这种情况下,可能需要用户对干扰采取切实
可行的措施。
SAFETY INSTRUCTIONS
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the power
source.
3. Make sure the printer is off before plugging the power connector into the power jack.
4. It is recommended that you connect the printer to a surge protector to prevent possible transient
overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical shock.
6. For safety and warranty reasons, ONLY qualified service personnel should open the equipment.
7. Do not repair or adjust energized equipment under any circumstances.
CAUTION

Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type
recommended by the manufacturer.

Dispose of used batteries according to the manufacturer’s instructions.

Only use with designated power supply adapter model.

Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
1.
Barcode Printer
1-1 Box Content
Please check that all of the following items are included with your printer.
Barcode Printer
Ribbon Hubs ( set of 2 )
Power Adapter
Empty Ribbon Core
AC Adapter
Label Supply Hub
USB Cable
Label Guide Plates ( set of 2 )
Quick Guide
CD ( with LabelPro software /
user manual )
1
1-2 Getting To Know Your Printer
Front View
TOP COVER
LED INDICATOR
FEED BUTTON
FRONT COVER
COVER OPEN
BUTTONS
Rear View
FAN-FOLD LABEL INSERT
USB PORT
POWER SWITCH
POWER JACK
2
Open The Printer Cover
LABEL SUPPLY MODULE
- LABEL SUPPLY HUB
- LABEL GUIDE PLATES ( SET of 2 )
RIBBON MODULE
- RIBBON FEED MECHANISM
- RIBBON HUB
- EMPTY RIBBON CORE
ADJUSTMENT SCREW ( LEFT )
Screw for adjusting the print head pressure
ADJUSTMENT SCREW ( RIGHT )
Screw for adjusting the print head pressure
Open The Printing Mechanism
RELEASE CATCH ( RIGHT )
RELEASE CATCH ( LEFT )
PRINTING MECHANISM
ADJUSTMENT SCREW
Screw for adjusting
the print line
RIBBON SUPPLY HUB
PLATEN
LABEL GUIDE ( RIGHT )
LABEL GUIDE ( LEFT )
LABEL SENSOR
Movable
3
2. Printer Setup
2-1 Open The Printer Cover

Pressing The Cover Open Buttons
Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the
printer housing and lift the cover.
Pressing the button
Pressing the button
COVER OPEN BUTTONS
Release buttons for opening the printer cover.
Lift the printer cover backward
4
2-2 Open The Printing Mechanism

Pressing The Release Catches
Release and lift the printing mechanism.
RELEASE CATCHES
Lift the printing mechanism
Pressing
5
Pressing
2-3 Loading The Ribbon

A New Ribbon Module Installation
Place the new ribbon on the hub which forms a ribbon supply hub.
Place on the hub
RIBBON SUPPLY HUB
RIBBON HUB
NEW RIBBON
Place the empty ribbon core on the hub which forms a ribbon rewind hub.
Place on the hub
RIBBON FEED MODULE
RIBBON HUB
EMPTY RIBBON CORE
Stick the ribbon supply hub on the ribbon rewind hub and wind the rewind hub 2~3 circles.
Wind the ribbon around the core 2~3 circles
6

Install The Ribbon On The Printer
Place the ribbon supply hub at the back of the printing mechanism
Insert into the printing mechanism
Pass the ribbon supply hub under the print head.
Insert the ribbon rewind hub on the ribbon feed mechanism.
Close the printing mechanism, making sure that it clicks into place.
Place on the printing mechanism
Wind to the back
RIBBON FEED MECHANISM
7
2-4 Loading The Label Roll

A New Label Roll Module Installation
Place the label stock on the label supply hub, attach the guide plates to the label stock holder
LABEL STOCK
Place on the ribbon hub
LABEL SUPPLY HUB
LABEL GUIDE PLATES

Install The Label Roll Module On The Printer
Now load the label stock into the printer
Place on the printer
8
Release the printing mechanism and lift it.
Pass the labels through the label guides up to the tear-off plate.
Adjust the label guides to the label width.
Through the label guides
LABEL GUIDES
Close the printing mechanism
Close
9
2-5 Installing The Label Supply Hub Base On Internal Diameter

1" Cores
Installing the label supply hub for 1" cores.

1.5" Cores
Installing the label supply hub for 1.5" cores

3" Cores
Installing the label supply hub for 3" cores.
10
2-6
Preparing For Tag Printing
In tag printing, the tag hole indicates the height of a label. During adjustment, the sensor must therefore be
positioned directly below the tag hole as shown in the illustration.
SENSOR POSITION
11
2-7
Connecting The Printer To The Host Computer

Please make sure that the printer is switched off.

Connect the power cord to the AC adapter and connect the adapter to the printer.

Connect the USB / parallel cable to the printer and host computer. (USB / parallel cable’s type
depends on the printer which you purchase.

Switch on the printer. The LED indicator should now lights up.
A1
POWER SLOT
B1
USB PORT
A1
B1
POWER JACK
USB PORT
B2
USB PORT
A2
PLUG
A2
THE SOCKET OF THE WALL
B2
USB PORT
12
2-8 Wizard CD Standard Installation
Step.01
Insert the Super Wizard CD in the CD/DVD drive of the host computer and the installation program should pop up
automatically.
You will see the Welcome screen first. On the Welcome screen, choose “STANDARD INSTALLATION”.
Step.02
The wizard will then ask you to make sure your USB and power cables are connected and that the power is
turned on. Then click “NEXT”.
Step.03
The next screen you will see is, “Install the LabelPro Software and Windows driver”. Click “NEXT” to continue.
Note
* If the Super Wizard program did not run automatically, you can either turn on the “Auto-run” setting for
your CD/DVD driver or double-click the icon of CD/DVD driver to run the program manually.
13
Step.04
As the printer driver and LabelPro are installing, a screen will display a progress bar. While downloading
completed you will see Installation completed. Click “NEXT” to continue.
Step.05
You can also print a test label. If don’t print a test label, the screen display as step 6.
Note
* If you need more resources, tools or reference documents, you can also find them on Super Wizard CD.
Just click “Other Choices” on the Welcome Screen to access the files.
14
Step.06
Once the installation is complete, you can start to make and print labels with LabelPro or through the printer
driver.
15
2-10 Wizard CD Other Choice Installation
Step.01
Click “OTHER CHOICES” to next screen and select “PRINTER DRIVERS”.
Step.02
Click “INSTALL SEAGULL SCIENTIFIC WINDOWS DRIVER” to next screen, and click “NEXT”.
Step.03
Select “I accept the terms in the license agreement”, and click ”Next”,then click ”Finish” to step 4.
16
Step.04
The Driver Wizard will guide you through the installation procedure. Select "Install printer drivers" and click
“Next”.
Step.05
With a USB connection, search models such as the right diagram printer device. Specify your printer model
and click ”Next”.
Step.06
Enter the printer name (you can use default), then click "Next" to display as right diagram.
Click "Finish" button to start installation.
17
Step.07
Driver installation completed.
18
3. Operation Panel
3-1
LED Operation Panel
LED Operation Panel
LED Indicator

FEED Button
FEED Button
When you press the FEED button, the printer moves the label to the defined stop position. If you are using
continuous labels, pressing the FEED button will move label stock until you release the button again. If you are
using individual labels, pressing the FEED button will move only one label. If the label does not stop at the correct
position, please run the auto calibration (See Section 3-2. for the label size calibration function) on the label stock.

LED Indicators
LED indicator
Status
Description
Green
Standby mode
The printer is ready for operation
Red /Orange
Error mode
The printer has detected an error.
(See Section 3-2. for Error alerts)
19
3-2 Error Alerts
In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED
indicators and hear some beep signals. Please refer to below table for the error alerts.
Error Indicators
● Red
LED Operation Panel
● Orange
Flashing
Frequency
● Flashing
● Flashing
Slowly
LED Indicator
● Light on
LED indicator
Beeps
2 x 2 beeps
STATUS
Description
Solution
No paper is detected.
Please execute Auto Sensing again.
Paper is finished.
Replace the paper or ribbon.
Paper Error
Printer feed problem.
Possible reasons: the print medium
has become trapped around the
rubber roll; the sensor cannot detect
a gap or black mark between the
labels; there is no paper. Please reset
the sensor.
1. To work in thermal transfer mode,
load a ribbon.
2. Alternatively, select the direct
thermal printing mode.。
No ribbon is installed and
the printer is set to
direct thermal printing
mode.
The memory is full. The
printer prints the message Delete unnecessary data from memory.
"File System full".
Use the "~X4" command to print all
Unable to find file. The
files. Then check whether the files
First 2 beeps,
printer prints the message
Memory Error
exist and whether the names are
than 3 beeps
"File Name Not found".
correct.
A file of the same name
already exists. The printer Change the name of the file and try
prints the message "
storing it again.
Filename is repeated”".
Wenn the printer is overheated, The
printer will stop printing automatically.
High temperature at the
None
Print Head Error
Once the print head has cooled down,
print head.
the printer switches to standby mode.
The LED indicator stops flashing.
2 x 3 beeps
Print Mode Error
2 x 4 beeps
Operation Error
The printing head is not
correctly closed.
20
Open the print mechanism and close
it again.
3-3 Label size calibration and Self Test Page
The printer can automatically detect and store label height.
That means the host computer does not need to transmit the label height to the printer.
And the self-test function lets you check whether the printer is functioning normally.
Here is how you run the label size calibration and self test.
STEP-01
Check that the paper is loaded correctly.
STEP-02
Switch off the printer and press Feed button.
STEP-03
Switch the printer on again, keeping the FEED button pressed. When the LED starts to flash red, release
the FEED button. The printer will now measure the label stock and store the label height.
STEP-04
Once the printer has successfully measured the label stock, it will print a self-test label.
Contents of a self-test printout are listed below.
(The data below is for reference only, actual result may vary according to each situation.)
21
3-4 Operation Panel
STEP 1, Let the printer enter Dump Mode
(For Desktop printer EZ100/EZ300/EZ500 series)
1. Power off the printer, press and hold the FEED key.
2. Power on the printer (while still holding the FEED key).
3. There are 3 serial short beeps first, then, 3 single beep.
rd
Release FEED key when heard the 3 beep.
STEP 2. Make sure Printer ready for print a label
STEP 3. Send a label or commands which met problem to the printer
STEP 4. Printer will print out a label with letters and numbers, please
take a picture on them and send us by email.
To cancel (get out of) the Dump Mode, please press the FEED key, and then the printer will
automatically print “OUT OF DUMP MODE.” This indicates that the printer is back to the standby mode.
22
4. Maintenance And Adjustment
4-1 Cleaning The Print Head
Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer
cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a
good print quality and a longer lifespan of the print head.

Cleaning Steps
Here is how you clean the print head.
1. Switch off the printer.
2. Open the printer cover.
3. Release the printing mechanism and lift it.
4. Remove the ribbon.
5. To remove any label residue or other dirt from the print head (see blue arrow), please use a soft
lint-free cloth dipped in alcohol.
PRINT HEAD
To clean the print head
NOTE
* The print head should be cleaned once a week.
* Please make sure that there are no metal fragments or other hard particles on the soft cloth
used to clean the print head.
23
4.2 Adjusting The Print Head Pressure
When printing on special media (with varying material thickness), the print quality may suffer. You will then need to
adjust the print head pressure.

Adjustment Steps
1. Open the printer cover.
2. Remove the ribbon.
3. Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print
head pressure. Do not screw it hard, otherwise the machine will be broken.
4. Turn the adjustment screws according to actual position which is unsuccessful printed. Turn towards +(Plus)
indicates : The pressure is increased;Turn towards –(Minus) indicates : The pressure is reduced.
Turn the adjustment screws
SCREW ( RIGHT )
Screw for adjusting the print head pressure
on right side
SCREW ( LEFT )
Screw for adjusting the print head
pressure on left side
24
4-3 Adjusting The Print Line
When the print line is incorrectly set, the print quality on one side of the medium may suffer.
In such a case, the print line must be adjusted so it is positioned parallel to the paper feed roller.

Adjustment Methods
1. To move the print head in direction A as indicated by the blue arrow, turn the adjustment wheel
anticlockwise (see arrow 1).
2. To move the print head in direction B as indicated by the blue arrow, turn the adjustment wheel clockwise
(see arrow 2).
Turn the adjustment wheel
Direction-A
ADJUSTMENT WHEEL
Direction-B
PRINT HEAD
25
4-5 Troubleshooting
Problem
The printer is switched on but the display
does not light up.
Solution

Check the power supply.


Check the software settings (driver settings) or
command codes.
Look for the error alert in the table in Section 3-3 Error
alerts .
Check whether the cutter is functioning normally and
whether it is cutting at all. (Only if a cutter is installed.)
Please make sure that the label stock is loaded the right
way up and that it is suitable material.
Please make sure that the ribbon is loaded correctly.
Clear the paper jam. Remove any label material left on
the thermal print head and clean the print head using a
soft lint-free cloth dipped in alcohol.
Check the thermal print head for dust or other dirt (label
material or ribbon residue).
Check for errors in the application software.
Check the ribbon for wrinkles.
Check the power supply.
Run a self test (Section 3-2 ) and check the test print
pattern to see whether the print head prints over the
entire width of the medium.
Check the quality of the print medium.
Run the Label size calibration function. (Section 3-2)
Check the label height setting.
Check whether there is paper or dust covering the
sensor.
Check the paper guide settings.

Check whether the label stock is positioned straight.

Check whether the label is more than 0.2 mm thick.
When using the cutter, the labels are not fed
through or cut off incorrectly.


The label dispenser is not functioning
normally.


Check whether the cutter has been correctly installed.
Check whether the paper guides are functioning
correctly.
Check whether there is dust on the label dispenser.
Check whether the label stock is positioned correctly.
One or both LEDs light up red and printing is
interrupted.


The label stock passes through the printer but
no image is printed.



The label stock jams during printing.



There is no printed image on part of the label

or the image is blurred.

The printed image is positioned incorrectly
or a label is missed out during printing.
The cutter does not cut off the labels in a
straight line.
The cutter does not cut off the labels
completely.




NOTE
* If any problems occur that are not described here, please contact your dealer.
26
Appendix
Model
Print Method
Resolution
Print Speed
Print Width
Print Length
Processor
Memory
Flash
SDRAM
Sensor Type
Media
Types
Width
Thickness
Label
Diameter
Ribbon
Roll
Core Diameter
Types
Length
Width
Ribbon
Diameter
Roll
Core Diameter
Printer Language
Software
Resident Fonts
Download Fonts
Barcodes
Label
Software
Design
Driver
DLL/SKD
Bitmap Fonts
TTF Fonts
Bitmap Fonts
Asian Fonts
TTF Fonts
1-D Bar codes
2-D Bar codes
Code Pages
Graphics
Interfaces
Control Panel
Power
Real Time Clock
Environment
Humidity
Operation
Temperature
Storage
Temperature
Operation
Storage
ME120
MD120
ME130
MD130
Thermal Transfer / Direct Thermal
203 dpi (8 dots/mm)
300 dpi (12 dots/mm)
Up to 5IPS (127
Up to 4 IPS (102
4 IPS (102
3 IPS (76 mm/s)**
mm/s)**
mm/s)**
mm/s)**
4.25” (108 mm)
4.16” (105.7 mm)
Min. 0.16” (4 mm)**
Min. 0.16” (4 mm)**
Max. 68” (1727 mm)
Max. 30” (762 mm)
32 Bit RISC CPU
8MB Flash (4MB for user storage)
16MB
Adjustable reflective sensor
2 fixed transmissive sensors, central aligned
Continuous form, gap labels, black mark sensing, and punched hole; label length set by auto sensing or programming
1” (25.4 mm) Min. - 4.64” (118 mm) Max.
0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.**
Max. 5” (127 mm)
1” (25.4 mm), 1.5” (38.1mm), 3” (76.2mm)
Wax, wax/resin, resin
981’ (300 m)
1.18” Min. - 4.33” (30 mm - 110 mm) Max.
2.67“ (68 mm)
Core diameter: 1” (25.4 mm)
EZPL, GEPL, GZPL auto switch
LabelPro
Compatible with Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1
Support Win CE, .NET, Andriod, Windows Mobile, Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1
6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
90°, 180°, 270° rotatable and 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Code 39, Code 93, EAN-8, EAN-13, EAN 8/13 (with 2 & 5 digits extension), UPC-A, UPC-E, UPC-A and UPC-E with
EAN 2 or 5 digit extension, Interleaved 2-of-5 (I 2 of 5), Interleaved 2- o-f 5 with Shipping Bearer Bars, Codabar, Code
128 (subset A, B, C), EAN 128, RPS 128, UCC 128, UCC/EAN-128 K-Mart, Random Weight, Postnet, ITF 14, China
Postal Code, HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar, German Post Code, Planet 11 & 13 digit, Japanese
Postnet, Standard 2 of 5, Industrial 2 of 5 , Logmars, Code 11, ISBT – 128 , Code 32
PDF417, Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR code and Aztec code, Code 49, Codablock
F , TLC 39
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257
Unicode (UTF8, UTF16)
Resident graphic file types are BMP and PCX, other graphic formats are downloadable from the software
USB Device (B-Type)
One Tri-color LED: Power (Green, Orange and Red)
Function Key: FEED
Auto Switching 100Wall Mount Auto
Auto Switching
Wall Mount Auto Switching 100-240VAC, 50-60Hz
240VAC, 50-60Hz.
Switching 100100-240VAC, 50240VAC, 50-60Hz
60Hz.
N/A
41°F to 104°F (5°C to 40°C)
-4°F to 122°F (-20°C to 50°C)
30-85%, non-condensing.
10-90%, non-condensing.
Agency Approvals
CE(EMC), FCC Class A, CB, CCC, UL, cUL,BIS,KC
11.2” (285 mm)
Dimension
Length
6.93” (176 mm)
Height
Width
9.17” (233 mm)
Weight
6.33 lbs (2.87Kg) ,excluding consumables
External label roll holder for 10”(250 mm) O.D. label rolls
Options & Accessories
External label rewinder T10
* Specifications are subject to change without notice. All company and/or product names are trademarks and/or registered trademarks of their respective owners.
** Minimum print height and maximum print speed specification compliance can be dependent on non-standard material variables such as label type, thickness,
spacing, liner construction, etc. GoDEX is pleased to test non-standard materials for minimum print height, and maximum print speed capability.
27
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