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SA2500/WA2500 Bull NovaScale R460 User Guide 86 A1 57FE 00 This page is deliberately left empty. User Guide www.bull.com 20 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/ or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NEC Computers is prohibited. The Bull product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by Bull. Trademarks NEC ESMPRO, NEC DianaScope, NEC MWA, and ExpressBuilder are trademarks or registered trademarks of NEC Corporation. NovaScale is a registered trademark of Bull SAS. Adobe, and Adobe Acrobat are registered trademarks of Adobe Systems, Incorporated. Microsoft, Microsoft Windows, Windows NT, Windows 95, Windows 98, Windows 2000 and Windows Server 2003 are all registered trademarks of Microsoft Corporation. MS-DOS is a registered trademark of Microsoft Corporation. Intel and Xeon are registered trademarks of Intel Corporation. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners. rev 2.0 January 2007 Copyright 2007 NEC Computers S.A.S. All Rights Reserved 3 User Guide www.bull.com Table of Contents Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 European Notice ............................................................................................................ USA and Canada Notice ................................................................................................ Modifications to the Product.......................................................................................... Connections and Remote Earths .................................................................................... Power Supply and Cables .............................................................................................. Batteries ......................................................................................................................... Chassis Cover Removal and Replacement .................................................................... Laser Compliance Statement ......................................................................................... Warning - Hazardous Voltage! ...................................................................................... Warning -Avoid Electrostatic Discharge!...................................................................... Product Disposal ............................................................................................................ 11 12 12 12 13 13 13 14 14 14 14 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Care and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 High Performance .......................................................................................................... 19 Expandability ................................................................................................................. 19 Main Features ................................................................................................................ 19 System Chassis Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 External View ................................................................................................................ Front View with Front Bezel Closed ............................................................................. Front View with Front Bezel Removed......................................................................... Rear View ...................................................................................................................... Internal View ................................................................................................................. 20 21 22 24 26 System board Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Motherboard................................................................................................................... ACPI .............................................................................................................................. Onboard Remote Management Card (RMC)................................................................. Degradation Feature....................................................................................................... Memory RAS Features .................................................................................................. Remote Power-On Feature (Wake On LAN) ................................................................ AC-Link Feature ............................................................................................................ 27 28 28 29 29 29 30 Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 System Security ............................................................................................................. 32 ExpressBuilder CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 With the ExpressBuilder CD you can:........................................................................... 33 Software End-User License Agreement ........................................................................ 33 Setting Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 4 User Guide www.bull.com Setup Flow ..................................................................................................................... 34 Selecting Server Site...................................................................................................... 35 Unpacking the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Installing the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Restricted Access Location............................................................................................ ESD Precaution.............................................................................................................. Checking Components................................................................................................... Required Tools............................................................................................................... Installation Procedure for Rack ..................................................................................... Installing the Optional Cable Arm................................................................................. Removing the Server from the Rack Assembly............................................................. 38 38 39 39 39 44 49 Making Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Connecting Peripheral Devices...................................................................................... 52 Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Turning On the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Installing Operating System........................................................................................... 60 Installing Utilities .......................................................................................................... 60 Making Backup Copies of System Information ............................................................ 60 Using the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Powering On Your System ............................................................................................ POST Execution Flow ................................................................................................... Identification of Servers (UID Switch).......................................................................... Powering Off the Server System ................................................................................... Forcing a Power Shutdown............................................................................................ 62 63 65 66 66 Configuring Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using the BIOS Setup Utility ........................................................................................ BIOS Setup Configuration Settings............................................................................... Main Menu..................................................................................................................... Advanced Menu............................................................................................................. Security Menu................................................................................................................ Server Menu................................................................................................................... Boot Menu ..................................................................................................................... Exit Menu ...................................................................................................................... 68 69 70 72 76 77 82 83 RAID Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Onboard RAID Features ................................................................................................ Installing the Hard Disk Drives ..................................................................................... Enabling the RAID Feature ........................................................................................... Running LSI Logic Software RAID Setup Utility......................................................... Operating Procedures for Setup Utility ......................................................................... Manual Rebuild.............................................................................................................. Setting Hot Spare ........................................................................................................... Check Consistency......................................................................................................... Others............................................................................................................................. 84 85 85 86 89 93 95 96 97 Configuring Motherboard Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Clearing CMOS or Password....................................................................................... 102 5 User Guide www.bull.com Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Static Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Equipment Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tools Recommended for Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing Your System for Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing and Replacing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 103 105 105 105 106 Front Bezel................................................................................................................... 106 Drive Cover.................................................................................................................. 108 Logic Cover ................................................................................................................. 110 Upgrading Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Installation ................................................................................................................... 113 Removal ....................................................................................................................... 119 Installing or Removing Random Access Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Installation Order ......................................................................................................... Installation ................................................................................................................... Removal ....................................................................................................................... Using the Memory RAS Features................................................................................ Memory Mirroring....................................................................................................... Online Spare Memory.................................................................................................. 121 121 124 126 128 130 Installing and Removing a PCI Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Installation ................................................................................................................... 135 Removal ....................................................................................................................... 139 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Installing or Removing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Installation ................................................................................................................... 142 Removal ....................................................................................................................... 144 Installing and Removing a Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Installation ................................................................................................................... 147 Replacing a Failing Power Supply Unit ...................................................................... 150 Installing and Removing a Disk Array Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Installation ................................................................................................................... Removal ....................................................................................................................... Use of internal hard disk drives in a disk array configuration..................................... Use of a disk expansion unit in a disk array configuration.......................................... 153 153 153 156 Installing and Removing a Backup Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Installation (IDE File Devices) .................................................................................... 157 Installation (SCSI File Devices) .................................................................................. 161 Removal ....................................................................................................................... 168 Installing and Removing a Redundant Hot-Swap Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Installation ................................................................................................................... 169 Removal ....................................................................................................................... 170 Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Static Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Resetting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 System Viewers ........................................................................................................... 174 Lamps........................................................................................................................... 175 Problems at initial System Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Problems After the System Has Been Running Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 6 User Guide www.bull.com Problems Running New Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Problems and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Problems with the Server............................................................................................. Problems with Disk Array Configuration.................................................................... Problems with Windows Server 2003 x64 Editions .................................................... Problems with Windows Server 2003 R2.................................................................... Problems with Windows Server 2003 ......................................................................... Problems with ExpressBuilder..................................................................................... Problems with Express Setup ...................................................................................... Problems with Disk Array Configuration ................................................................... Problems with Master Control Menu .......................................................................... Problems with Configuration Diskette Creator ........................................................... Problems with Disk Array Configuration.................................................................... 180 184 185 186 187 188 189 191 191 192 192 Collecting Dr. Watson Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Memory Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Preparing for Memory Dumping ................................................................................. 194 Saving the Dump File .................................................................................................. 194 Off-Line Maintenance Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Starting the Off-line Maintenance Utility.................................................................... 195 Off-line Maintenance Utility Features......................................................................... 196 If You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Error Messages ............................................................................................................ 199 POST Error Messages.................................................................................................. 199 Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 How to Identify BIOS Revision Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Power Lamp () ............................................................................................................. Status Lamp ().............................................................................................................. Disk Access Lamp ().................................................................................................... ACT Lamp () ............................................................................................................... UID Lamp (UID) ......................................................................................................... Disk Access Lamp ....................................................................................................... Hard Disk Lamp........................................................................................................... LAN Connector Lamps................................................................................................ AC Power Lamp .......................................................................................................... 205 205 207 207 207 208 208 209 210 Appendix 1: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212 Appendix 2: IRQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Interrupt Requests ........................................................................................................ 214 PIRQ and PCI Device ................................................................................................. 214 I/O Port Address .......................................................................................................... 215 Appendix 3: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216 Making Backup Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Cleaning the External Surfaces of the system ............................................................ 217 Cleaning the Interior of the system.............................................................................. 217 Cleaning the Keyboard ................................................................................................ 218 7 User Guide www.bull.com Cleaning the Mouse ..................................................................................................... 219 Cleaning an Optical Drive and CD-Rom/CD-RW/DVD-Rom.................................... 219 System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Test Items .................................................................................................................... 221 Starting and Ending the System Diagnostics .............................................................. 222 Appendix 4: Installing Microsoft Windows Server 2003 . . . . . . . . . . . . .224 Before Installing Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Application of Service Pack ........................................................................................ Updating System.......................................................................................................... Re-installing to the Hard Disk which has been upgraded to Dynamic Disk ............... Manual Installation when the Disk Array Controllers are Connected......................... Magneto-Optical device............................................................................................... Media such as DAT ..................................................................................................... Floppy Disk Drive ....................................................................................................... Partition Size................................................................................................................ 224 224 224 224 225 225 225 226 Installing Microsoft Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Creating "Windows 2003 OEM-DISK for ExpressBuilder" ...................................... Windows Server 2003 Clean Installation .................................................................... Reinstallation to Multiple Logical drives .................................................................... Updating the System.................................................................................................... 228 230 232 233 Driver Installation and Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 PROSet......................................................................................................................... Network Driver ............................................................................................................ Re-install the Network Driver...................................................................................... Graphics Accelerator Driver........................................................................................ Installing SCSI Controller Drivers .............................................................................. Installing a Disk Array Controller Driver (SecuRAID 114, SecuRAID 121) ............. Note on using the Adaptec 29320 Controller Board.................................................... About Windows Activation ......................................................................................... Available Switch Options for Windows Server 2003 Boot.ini File ............................ 234 234 235 236 236 236 237 238 239 Setting for Collecting Memory Dump (Debug Information) . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Appendix 5: Installing Microsoft Windows Server 2003 x64 Editions . .241 Before Installing Windows Server 2003 x64 Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Installing Service Pack................................................................................................. Updating System.......................................................................................................... Re-installing to the Hard Disk which has been upgraded to Dynamic Disk ............... Manual Installation when the Disk Array Controllers are Connected......................... Magneto-Optical device............................................................................................... Media such as DAT ..................................................................................................... Floppy Disk Drive ....................................................................................................... Partition Size................................................................................................................ 241 241 241 241 242 242 242 243 Installing Microsoft Windows Server 2003 x64 Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Creating "Windows 2003 x64 EditionsOEM-DISK for ExpressBuilder" .................. Windows Server 2003 x64 Editions Clean Installation ............................................... Reinstallation to Multiple Logical drives .................................................................... Updating the System.................................................................................................... 244 246 248 249 Driver Installation and Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 PROSet......................................................................................................................... 250 8 User Guide www.bull.com Network Driver ............................................................................................................ Re-install the Network Driver...................................................................................... Optional Network Board Driver .................................................................................. Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) ............................. Graphics Accelerator Driver........................................................................................ Installing SCSI Controller Drivers .............................................................................. Installing a Disk Array Controller Driver (SecuRAID 114, SecuRAID 121) ............. 250 252 252 253 254 254 254 Setting for Collecting Memory Dump (Debug Information) . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Appendix 6: Installing and Using Utilities . . . . . . . . . . . . . . . . . . . . . . . .257 ExpressBuilder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 ExpressBuilder for DOS-Based with Local Console.................................................. 259 ExpressBuilder for DOS-based with Remote Console ................................................ 264 ExpressBuilder for Windows-Based (Master Control Menu) ..................................... 266 Configuration Diskette Creator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Installing Optional Mass Storage Driver ..................................................................... 269 NEC ESMPRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Functions and Features ................................................................................................ 270 Power Console Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Major Functions........................................................................................................... Components ................................................................................................................ Server Setup................................................................................................................. Management PC Setup................................................................................................. 271 271 272 273 NEC DianaScope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 MegaRAID Storage ManagerTM (Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Setup with Express Setup ............................................................................................ 275 Manual Setup ............................................................................................................... 275 MegaRAID Storage ManagerTM (Management PC).................................................. 275 Appendix 7: Installing the Operating System with Express Setup . . . .276 About Express Setup.................................................................................................... 277 Microsoft Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Installation Notice........................................................................................................ Setup Flow ................................................................................................................... Installing Microsoft Windows Server 2003................................................................. Installing and Setting Device Drivers.......................................................................... Setting for Solving Problems....................................................................................... Updating the System - Installing Service pack............................................................ Making Backup Copies of System Information .......................................................... Installing with the OEM-FD for Mass Storage Device ............................................... 279 283 284 290 296 300 300 301 Appendix 8: Equipment Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Appendix 9: Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .307 9 User Guide www.bull.com Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: Warning Warnings alert you to situations that could result in serious personal injury or loss of life. Caution Cautions indicate situations that can damage the system hardware or software. Notes: give important information about the material being described. ■ Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter. ■ Text or keystrokes that you enter appear as boldface type. For example, type abc123 and press ENTER. ■ File names are printed in upper case letters. For example, AUTOEXEC.BAT. 10 User Guide www.bull.com Safety Notices Caution To reduce the risk of electric shock which could cause personal injury, follow all the safety notices. Symbols are shown in your documentation and on your equipment to indicate safety hazards. Regulatory Information European Notice Products with the CE marking comply with both the Electromagnetic Compatibility Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) - modified by the Directive 93/68/EEC - issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Standards: ■ EN55022: Radio Frequency Interference ■ EN55024 (1998+A1:2001): Immunity characteristics ■ EN6100-3-2: Limits for harmonic current emissions ■ EN6100-3-3: Limitation of voltage fluctuation and flicker in low-voltage supply system ■ EN60950-1 (2001): Product Safety Warning This is a Class A product. In domestic environment this product may cause radio interference in which case the user may be required to take adequate measures (EN55022). If your system includes a telecommunication network board, the input/output socket is classified as Telecommunication Network Voltage (TNV-3). 11 User Guide www.bull.com USA and Canada Notice Products with UL marking comply with the following UL standards: ■ UL 1950 (3rd edition 1998) Products with FCC marking comply with the following FCC standards ■ FCC part 15 The model type/ref. used for UL and FCC certification can be found on the regulatory labels stuck on your system. The equipment has been tested and found to comply with the limits for a Class A or B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Modifications to the Product CE and FCC Marking We cannot be held responsible for modifications made by the User and the consequences thereof, which may alter the conformity of the product with the CE or FCC Marking. Connections and Remote Earths PELV (Protected Extra Low Voltage) To ensure the extra-low voltage integrity of the equipment, only connect equipment with mains-protected electrically-compatible circuits to the external ports. SELV (Safety Extra Low Voltage) Every input and output of this product is classified as Safety Extra Low Voltage. Remote Earths To prevent electrical shock, connect all local (individual office) systems and system support equipment to the same electrical circuit of the building wiring. If you are unsure, check the building wiring to avoid remote earth conditions. Building Supply Only connect the equipment to a building supply that is in accordance with current wiring regulations in your country. In the U.K., those are the IEE regulations. 12 User Guide www.bull.com Power Supply and Cables Power Supply ■ The DC push-button on/off switch on the front panel does not turn off the system AC power. +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage. ■ Under no circumstances should the user attempt to disassemble the power supply. The power supply has no user-replaceable parts. Inside the power supply are hazardous voltages that can cause serious personal injury. A defective power supply must be returned to your dealer. Cables ■ In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a moulded-on NEMA type 5-15 P plug cap at one end and a moulded-on cord connector body at the other end. The cord length must not exceed 9 feet (2.7 meters). ■ Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum, and must display an international agency approval marking. The cord must be suitable for use in the end-user country. Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country. The voltage change occurs via a switch in the power supply. ■ The detachable power supply cords are intended to serve as the disconnect devices. ■ For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily accessible. ■ This equipment has a 3-wire, grounded power cords. To prevent electrical hazards, do not remove or defeat the ground prong on the power cords. Replace a power cord if it gets damaged. Contact your dealer for an exact replacement. Batteries Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance. Also see “Product Disposal” on page 14 Chassis Cover Removal and Replacement When servicing your system, make sure to replace the chassis cover and secure it with the screws before plugging in the power cable and turning it on. The chassis cover ensures proper airflow and cooling. 13 User Guide www.bull.com Laser Compliance Statement The optical devices are tested and certified to be compliant with International Electrotechnical Commission IEC60825-1 and European EN60825-1 standards for Class 1 laser products. Class 1 laser products are not considered hazardous. The optical devices are designed such that there is never human access to laser radiation above a Class 1 level during normal operation or prescribed maintenance conditions. The optical devices installed in your system is designed for use solely as a component of such electronic product and therefore does not comply with the appropriate requirements of Code of Federal Regulation Sec. 1040.10 and Sec. 1040.11 for COMPLETE laser products Warning - Hazardous Voltage! Hazardous voltage is present inside your system when it is connected to an AC supply even when the system’s power switch is off. Exposure to Hazardous Voltage could cause personal injury. To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning -Avoid Electrostatic Discharge! Circuit cards and integrated circuits can be easily damaged by static electricity. To reduce risk of damage, store them in protective packaging whenever they are not installed in your system. Before you install or remove memory modules, video memory, disk drives, circuit cards or other devices, protect them from static electricity. To do so, make sure your system’s power switch is OFF. Then, unplug the system’s AC power cord(s). Wear an anti-static wrist strap (available at electronic supplies stores) to handle the device you want to install. Be sure to connect the wrist strap to an unpainted metal portion of the system chassis. As an alternative, you can dissipate electrostatic buildup by touching an unpainted metal portion of the system chassis with one hand. Handle the device you are installing with the other hand, and maintain continuous contact with the unpainted portion of the chassis until it is installed in the system. Product Disposal The Waste Electrical and Electronic Equipment (WEEE) Directive requires that used electrical and electronic products must be disposed of separately from normal household waste in order to promote reuse, recycling and other forms of recovery and to reduce the quantity of waste to be eliminated with a view to reduce landfill. WEEE includes accessories such as keyboard, mouse, remote control, speakers, etc. When you dispose of such products, please follow the agreement made between you and us and/or your distributor. 14 User Guide www.bull.com Using This Guide This user's guide provides a quick reference to information about your server system. Its goal is to familiarise you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ■ Chapter 1, contains information about the front, back and internal features of your system and about the motherboard. It lists the standard and optional features of your system and provides details about the ExpressBuilder CD-ROM. It also provides rack version of your system specific information. ■ Chapter 2, helps you installing the server in an appropriate place, make connections and start using your system. ■ Chapter 3, shows you how to configure your system and helps you set up the various options. ■ Chapter 4, provides all the information you need to remove components from your system and install new ones. You will find in this chapter how to install hard disk drives, upgrade memory, install optical devices... etc. ■ Chapter 5, gives you information about how to solve the various issues you may encounter with your system. 15 User Guide www.bull.com Related Documents In addition to this User Guide, several other documents are included with your system either as electronic files (on the ExpressBuilder CD-ROM) or as paper copy shipped with your server. We recommend you read these additional documents as it becomes necessary when setting up, using or upgrading your server system. 16 User Guide www.bull.com Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system. Keep the system away from dust, sand, and dirt. 17 User Guide www.bull.com System Overview Your Bull NovaScale R460 server is a modular, multiprocessing server based on the Intel® Xeon™ microprocessor. It is a solid performer and offers the latest technology. The combination of computing performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e-mail, web access, web site server, etc. Your server is housed and available as a rack-mount system. Your server conveniently installs into a standard EIA 19-inch rack assembly. Figure 1: Bull NovaScale R460 Server 18 User Guide www.bull.com System Features Your motherboard features the following major components and fonctionalities. High Performance ■ One or two Intel® Xeon™ dual core processors with 4 MB of cache memory, in LGA771 sockets. ■ High-speed network interface (1000 Mbps/100 Mbps/10 Mbps supported). ■ High-speed disk access, Serial Attached SCSI (SAS) technology. ■ High-speed memory access (Fully Buffered DIMM DDR2-533 or DDR2-667). Expandability ■ Up to 48 GB of memory. ■ PCI Slots: - Full-height: 1 PCI EXPRESS (x8) slot, 2 PCI-X (64-bit/100MHz) slots - Low-Profile: 1 PCI EXPRESS (x8) slot, 2 PCI EXPRESS (x4) slots ■ Six hot-swap SAS hard disk drive bays. ■ One removable media expansion bay. ■ Two network ports, and one management port. Main Features ■ Integrated Graphics Accelerator support (2 MB). ■ El Torito bootable CD-ROM support. ■ Power switch mask. ■ Software power-off. ■ Remote power-on feature. ■ AC-Link feature. ■ Consoleless feature. ■ Embedded PC-compatible support (serial, parallel, mouse, keyboard, USB, LAN, and video). ■ Integrated optical drive, and optional floppy disk drive. To get comfortable with your computer, take a tour around your system by reading the sections hereafter. 19 User Guide www.bull.com System Chassis Features External View 2 1 6 5 3 4 Figure 2: External View 1 Drive cover 2 Logic cover 3 Switches, indicators, and front I/Os 4 Backup file device bay 5 Optical disk drive 6 SAS hot-plug hard disk drive bay 20 User Guide www.bull.com Front View with Front Bezel Closed The following figure shows the location of the front system features. 7 ID 4-1 3 4-2 6 5 2 1 Figure 3: Front View with Front Bezel Closed 1 Front bezel The front bezel is a cover protecting the front devices during daily operation. A security key is provided to lock the cover. 2 Key slot Insert the security key into this slot when unlocking the front bezel. 3 Status lamp (green/amber) (on the front panel) This lamp indicates the server status. The lamp is green during normal operation. The lamp turns amber or flashes when the server enters the abnormal state. 4 ACT lamp (green) This lamp is on while the system is connected to the network. The number "1" on the icon indicates LAN port 1, and the number "2" indicates LAN port 2. 5 Disk Access lamp (green/amber) This lamp is green during access to the internal hard disks. The lamp turns amber when even one of the internal hard disks fails. 6 Power lamp (green) This lamp turns green when the power is turned on. 7 UID lamp (blue) This lamp goes on when the UID switch is pressed. (The lamp also goes on or blinks when software issues a command.) 21 User Guide www.bull.com Front View with Front Bezel Removed 13 13 10 13 11 12 3-0 3-1 3-2 3-3 3-4 3-5 5 6-1 6-2 6-3 2 2 1 1 9 7 8 Figure 4: Front View with Front Bezel Remved 1 Captive thumb screws (1 at the right and left each) The screws secure the server to the rack. 2 Handles (1 at the right and left each) Hold the handles when dismounting/mounting the server from/in the rack. 3 Hard disk bays 4 Mount hard disks in the bays. Each number following the bold-faced number indicates the SCSI ID or SAS port number. In the standard configuration, hard disk drive trays are mounted in all the bays. Disk lamp (green/amber) Lights green when the hard disk is being accessed. Lights amber when the hard disk fails. 5 Flashes alternatively green and amber during the build process (in disk array configuration only). ODD/FDD bay Contains an optical disk drive. 6 Optical disk drive 7 This drive reads/writes data from the optical disk drive. 6-1 Emergency hole 6-2 Disk access lamp 6-3 CD tray eject button USB connectors (2 ports) Connect USB devices via these connectors. 8 Serial port B (COM B) connector Used to communicate with the remote console via direct connection. 9 Backup device bay Mount an optional DAT or AIT drive in this bay. 10 11 UID (Unit ID) switch Press this switch to turn on/off the UID lamps on the front and rear panels of the server. Pressing the switch once turns on the lamps. Pressing it again turns them off. Power switch 22 User Guide www.bull.com Press this switch to turn on/off the power. While the system is off, press the switch once to turn on the power, and the POWER lamp goes on. While the system is on, press the switch once to turn off the power. 12 13 If required, press the switch for 4 seconds or more to forcibly turn off the power. DUMP switch (NMI switch) Press this switch to dump memory. Lamps (See the previous page for the six lamps.) 23 User Guide www.bull.com Rear View 1 2 14 13 3 4 8-1 10 11 9 8-2 12 171816 7 6 5 17 15-1 16 17 15-2 16 Figure 5: Rear View 1 Low-profile PCI board extension slots Mount PCI boards of the low-profile type into the slots. The slots are called 3C, 2C, and 1C from top. 2 Captive thumbscrew Secures the logic cover. 3 Full-height PCI board extension slots Mount PCI boards of the full-height type in the slots. The slots are called 3B, 2B, and 1B from top. 4 AC inlet Connect the provided power cord to this socket. 5 AC power lamp 6 This LED turns green and flashes when the power supply receives the AC power from the power cord. The LED grows steadily after supplying the DC power to the system (power-on). Turns amber when a power failure occurs. Flashing in amber indicates no AC power is received in the redundant configuration. Power supply unit (power supply slot 1) This unit supplies power to the server. 7 Power supply unit extension slot (power supply slot 2) 8 Mount an optional power supply unit in this slot. The slot is protected with the blank cover in the standard status. USB connectors Connect device compliant with the USB interface to this connector. 9 UID lamp (blue) 10 This lamp goes on when the UID switch is pressed. (The lamp also goes on when software issues a command.) DUMP switch Press this switch to dump memory. 11 UID (Unit ID) switch 12 Press this switch to turn on/off the UID lamps on the front and rear panels of the server. Pressing the switch once turns on the lamps. Pressing it again turns them off. VGA connector Connect the display unit to this connector. 13 Serial port A (COM A) connector 24 User Guide 14 www.bull.com Connect device having a serial interface to this connector. Use COM B connector to communicate with the remote console. A leased line cannot be connected directly to this connector. Mouse/keyboard connectors Connect the mouse and keyboard to the connectors through the provided relay cables. 15 LAN connectors 16 Connect network systems on the LAN to the connectors. The number "1" following the bold-faced number indicates LAN port 1, and the number "2" indicates LAN port 2. Speed lamp (amber) This lamp indicates the transmission speed of the LAN. 17 LINK/ACT lamp (green) This lamp indicates the access status of the LAN. 18 Management LAN Port 100BASE-TX/10BASE-T interface port used to manage the server via the LAN. 25 User Guide www.bull.com Internal View 1 2-1 2-2 3 4 2-5 2-6 2-7 5 2-8 6 A B 10 2-4 2-3 9 Figure 6: Internal View A B 1 2 3 4 5 6 7 8 9 10 Front side Rear side Backplane Cooling fans 2-1: FAN1 2-2: FAN2 2-3: FAN3 2-4: FAN4 2-5: FAN5 (optional redundant fan) 2-6: FAN6 (optional redundant fan) 2-7: FAN7 (optional redundant fan) 2-8: FAN8 (optional redundant fan) Support arm Power supply unit Motherboard Riser card Chassis intrusion switch DIMM (Two DIMMs are mounted as standard in slots #11 and #21) Processor (mounted under the heat sink) Front panel board 26 8 7 User Guide www.bull.com System board Features Motherboard 2 3 456 1 78 14 9 10 11 12 13 18-1 19 18-2 17 A B 8 16 15 Figure 7: Motherboard A B 1 Front side Rear side Main power connector Power signal connector USB file device connector 4 5 6 USB connector Redundant fan jumper Connectors Not used in this system 7 8 Password clear jumper switch Configuration jumpers Keep the factory settings. 9 10 11 12 13 14 15 RAID socket Lithium battery CMOS jumper switch SAS hard drive 2 connector SAS hard drive 1 connector RAID configuration jumper PCI riser slot (Only for low profile boards). 16 PCI riser card slot (Only for full height boards). 17 DIMM sockets (for the interleave type) 27 8 User Guide www.bull.com (The sockets are called 41, 42, 43, 11, 12, 13, 21, 22, 23, 31, 32, 33, sequentially from top). 18 Processor sockets 19 18-1 Processor #1 (CPU #1). 18-2 Processor #2 (CPU #2). Backplane connector ACPI The mother board supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 2.0 specifications. An ACPI aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, the power supply will still be on and the processors will still be dissipating some power, so the power supply fans will still run. The system board supports sleep states s0, s1, s4, and s5: ■ s0: Normal running state. ■ s1: Processor sleep state. No context will be lost in this state and the processor caches will maintain coherency. ■ s4: Hibernate or Save to Disk: The memory and machine state are saved to disk. Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation. This assumes that no hardware changes have been made to the system while it was off. ■ s5: Soft off: Only the RTC section of the CSB and the BMC are running in this state. No context is saved by the OS or hardware. Caution The system is off only when the AC power cord is disconnected. Onboard Remote Management Card (RMC) Server management is concentrated in the Remote Management Card (RMC). The RMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The RMC supports NEC DianaScope, which allows remote server management through the network. Events monitored by the manager system include overtemperature and over-voltage conditions, fan failure, or chassis intrusion. Information on NEC DianaScope may be found in the ExpressBuilder CD-ROM. One major function of the RMC is to autonomously monitor system management events, and log their occurrence in the nonvolatile System Event Log (SEL). The events being monitored include overtemperature and overvoltage conditions, fan failure, or chassis intrusion. To enable accurate monitoring, the RMC maintains the 28 User Guide www.bull.com nonvolatile Sensor Data Records (SDRs), from which sensor information can be retrieved. The RMC provides an ISA host interface to SCR sensor information, so that software running on the server can poll and retrieve the server's current status. The RMC performs the following: ■ Monitors server board temperature and voltage* ■ Monitors processor presence and controls Fault Resilient Boot (FRB) ■ Detects and indicates baseboard fan failure* ■ Manages the SEL interface ■ Manages the SDR Repository interface ■ Monitors the SDR/SEL timestamp clock ■ Monitors the system management watchdog timer ■ Monitors the periodic SMI timer ■ Monitors the event receiver ■ Controls secure mode, including video blanking, diskette write-protect monitoring, and front panel lock/unlock initiation ■ Controls Wake On LAN via Magic Packet support. *NEC ESMPRO also supports these features. Degradation Feature The degradation feature automatically isolates a failed DIMM or processor to assure continuous operation of the server when the POST (Power On Self-Test, self-diagnosis program after power on) detects such a DIMM or processor. Note: The degradation feature is only available when at least two DIMMs or processors are installed. Failed DIMMs and processors may be identified on the screen that the POST displays, or with the BIOS setup utility of the server, "SETUP." They may also be identified on the system that has the NEC ESMPRO installed. Memory RAS Features Your server board has memory mirroring and online spare memory features. For more information see “Using the Memory RAS Features” on page 126. Remote Power-On Feature (Wake On LAN) The remote power-on function turns on the server through a network. It sends a special packet from the management computer to a remote server to turn it on if the server is off-powered. 29 User Guide www.bull.com To enable this feature, use the BIOS setup utility, "SETUP." (See “BIOS Setup Utility” on page 68.) The remote power-on feature is not available in the following cases. Press the POWER switch once to start the OS, and turn off the server in an appropriate procedure. ■ Abnormal previous system shut-down ■ No power supply to the server (due to turned-off breaker, disconnected power cord, power blackout, etc.) AC-Link Feature When the power cord of the server is connected to an uninterruptible power supply (UPS) unit, the server supports the power linkage feature that enables control over the power supply from the UPS to the server. The AC-Link feature can be enabled or disabled with the Server menu of the BIOS setup utility, "SETUP." (See “BIOS Setup Utility” on page 68.) 30 User Guide www.bull.com Standard Features High performance Expandability ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Intel® Xeon® High-speed network interface (1000 Mbps/ 100 Mbps/10 Mbps supported) High-speed disk access (Serial Attached SCSI) High-speed memory access (240-pin, 72-bit ECC registered DDR DIMM (DDR2-533 or DDR2-667) ■ ■ Two PCI EXPRESS (x8) connectors Two PCI EXPRESS (x4) connectors Two PCI-X (64-bit/66MHz) connectors Large memory of up to 48 GB Six hot-swap SAS hard disk drive bays Up to two multi-processors are available for upgrade. One backup file bay USB2.0 interface (A USB-support driver is required.) High-reliability Many Available Features ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Remote Management Controller Memory monitoring feature (single-bit error correction/multiple-bit error detection) CPU/memory degradation feature (logical isolation of a failed device) Memory chipkill feature Memory mirroring/online spare memory feature Bus parity error detection Temperature detection Error notification Internal fan monitoring feature Internal voltage monitoring feature Redundant power supply (hot-swap) RoMB (RAID on motherboard) Auto-rebuild feature (hot-swappable) BIOS password feature Mechanical security lock Redundant fans (option) ■ ■ ■ ■ ■ El Torito Bootable CD-ROM (no emulation mode) format support POWER switch mask Software power-off Remote power-on feature AC-Link feature Consoleless feature Self-diagnosis ■ ■ Power On Self-Test (POST) Test and Diagnosis (T&D) Management Utilities Easy and Fine Setup ■ ■ ■ ■ ■ ■ NEC ESMPRO NEC DianaScope Maintenance Features ■ ■ Off-line Maintenance Utility Memory dump feature using the DUMP switch 31 ExpressBuilder (system setup utility) Configuration Parameter Diskette Creator SETUP (BIOS configuration utility) Software RAID Setup Utility (Onboard RAID configuration utility) User Guide www.bull.com System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring To unlock the bezel, insert the key in the lock and turn the lock counterclockwise until it stops (about a quarter turn). The bezel is now unlocked and can be opened again. To lock the bezel, insert the key in the lock. Turn the lock clockwise until it stops (about a quarter turn). The bezel is now locked and cannot be opened. Software Locks via the BIOS SETUP Utility The BIOS SETUP Utility provides a number of security features to prevent unauthorized or accidental access to the system. Once the security measures are enabled, you can access the system only after you enter the correct password(s). For example: ■ Mask the power switch function after the power-on. ■ Set and enable a supervisor password. ■ Set and enable a user password. ■ Disable access to the boot sector of the operating system hard disk drive. 32 User Guide www.bull.com ExpressBuilder CD-ROM Please setup the server using the ExpressBuilder CD-ROM both when setting it up for the first time, and when you make changes to its configuration. With the ExpressBuilder CD you can: ■ Install the Operating System, using the Express Setup. ■ Diagnose the system, using the System Diagnostics tool. ■ Create a support disk; this disk will be used to manually install a Microsoft operating system. ■ Update the BIOS or the server firmware. ■ Update a Microsoft operating system, using the “Update BULL NovaScale System” feature of the Master Control menu (available from the windows-based ExpressBuilder). ■ Install utilities, such as management software for Windows (NEC ESMPRO, NEC DianaScope, etc.), and DOS-based maintenance utilities (System Diagnostics, Offline Maintenance Utility, etc.). Windows-based applications are installed via the Master Control menu, whereas DOS-based utilities are installed via the Tools menu. Refer to the appendices for more information. ■ Read the on-line documentation (Windows systems only). Note: Some of the above features can be performed remotely using a cross cable (COM) or LAN. Software End-User License Agreement Carefully read the terms and conditions of the Software End User License Agreement printed on the ExpressBuilder CD-ROM sleeve. 33 User Guide www.bull.com Setting Up the System Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter. Setup Flow Follow the flowchart below to set up the server. Selecting the server site Select a suitable site for the server. Assemble the 19-inch rack assembly. Unpacking the system Unpack the server and accessories from the chipping carton box. Installing the server Install the server into the rack assembly. Connecting peripheral devices Connect peripheral devices to the server. Connecting the power cord Connect the power cord to the server. Turning on the server Power on the server to start software setups. Setups depend on the optional internal devices installed and the peripheral devices connected. Installing the operating system Install an operating system to the server. . Installing the utilities Install the utilities in the provided ExpressBuilder CD-ROM.. 34 User Guide www.bull.com Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information. System information is required for recovering the server from the trouble or after replacing the system board. Selecting Server Site To use the server, install it on a standard EIA 19-inch rack assembly. Refer to the documentation attached to the rack or contact your sales agent for the installation of the server on the rack. Warning Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See “General Safety Information” on page 103 for details. ■ Do not use the server in any unapproved place. ■ Do not connect the ground line to a gas pipe. Caution Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See “General Safety Information” on page 103 for details. ■ Do not carry or install the server only by a single person. ■ Do not install the server where the load may be concentrated on a specific point. ■ Do not install any component on the server only by a single person. ■ Do not pull out a device from the rack if the rack is unstable. ■ Do not leave more than one device being pulled out from the rack. ■ Do not provide the wiring exceeding the rating power. Do not install the rack in the places listed below. Installing the rack or mounting the server on the rack in such a place may cause some malfunction to occur. ■ Narrow space from which devices cannot be pulled out from the rack completely 35 User Guide www.bull.com ■ Place that cannot bear the total weights of the rack and devices mounted on the rack ■ Place where stabilizers cannot be installed or where the rack can be installed only after the practice of proper earthquake-resistant construction ■ Place of uneven or slanting floor ■ Place of drastic temperature change (near a heater, air conditioner, or refrigerator) ■ Place where intense vibration may be generated ■ Place where corrosive gas is generated, chemicals are nearby, or chemicals may be accidentally sprayed over ■ Place where a carpet not subject to anti-static process is laid. ■ Place where some objects may be fallen on the rack ■ Place near a device generating intense magnetic field (such as a TV, radio, broadcast/communication antenna, power transmission wire, and electromagnetic crane) is placed (If unavoidable, contact your sales agent to request proper shield construction.) ■ Place where the power cord of the server must be connected to an AC outlet that shares the outlet of another device with large power consumption. ■ Place near equipment that generates power noise (e.g., contact spark at power-on/ power-off of commercial power supply through a relay). If you must install the server close to such equipment, request your sales agent for separate power cabling or noise filter installation. 36 User Guide www.bull.com Unpacking the System When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately. 37 User Guide www.bull.com Installing the Server This section provides the instructions needed to install (and remove) the rack-mount server into a standard EIA 19-inch rack cabinet. Warning Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See “General Safety Information” on page 103 for details. ■ Do not use any rack which does not conform to the relevant standard. ■ Disconnect the power cord(s) before installing or removing the server. Caution Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See “General Safety Information” on page 103 for details. ■ Do not leave more than one device being pulled out from the rack. ■ Do not lift the server only by a single person. ■ Always install the server in the specified place. ■ Do not install the server on the rack leaving the cover removed. ■ Do not pinch your finger with mechanical components. Restricted Access Location The server is intended for installation in a restricted access location, mounted above a non-combustible material. ESD Precaution An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. 38 User Guide www.bull.com Checking Components Check that you have the necessary components to install the server in the rack (screws, cage nuts, sliding rails).. Required Tools You only need a Phillips screwdriver to install the server on the rack. Installation Procedure for Rack This server can be installed in a rack. Follow the steps below to install the server in the rack:cage nut Caution When installing the optional cable arm, see the instructions manual provided with the cable arm. Preparing before Installation The slide rail is fixed with the screw to prevent its falling off during transportation. Remove the left and right cage nuts from the front of the server before you isntall the server in the rack. A B Figure 8: Removing the cage nut before Installing the Server A B Set screw cage nut Hold the cage nut, and rotate the set screw to remove the cage nut. Keep the removed cage nuts for future use. Removing the Rail Assemblies Remove the sliding rails from the server. 39 User Guide www.bull.com Hold the rails and slowly slides them toward the rear of the server until a "click" is heard. The click indicates that the rails are locked. Push the release levers on the right and left sides of the server, and remove the rail assemblies from the server while unlocking. A Figure 9: Rails Release Levers A Release lever Only the inner rails remain screwed to the server when the rail assemblies have been removed. B Figure 10: Inner Rails B Inner rails Caution The removed rail assemblies are to be installed on the inner rails later. To install each rail assembly on the correct inner rail, make a mark on the assemblies. Similarly, when installing more than one server, distinguish between the pairs of inner rails and rail assemblies of the servers by making marks. Installing the cage nuts Install three cage nuts on the front of the rack for each of the right and left sides and also two cage nuts on the rear of the rack for each of the right and left sides. 40 User Guide www.bull.com Install three cage nuts in 1U (the minimum unit of rack height). Three slots (angle holes) are opened per 1U of a rack. Install the cage nuts at the three slots. For two cage nuts installed on the front of the rack, the upper and lower nuts are used to fix the front of the rail assembly, and the center is used to support the set screw of the server. The cage nuts installed on the rear of the rack are used to fix the rear of the rail assemblies. Hang either clip of a cage nut on a square hole on the rack and insert another clip into the hole by using a tool such as a flat tip screwdriver. Note: Check that all the cage nuts are installed at the level. Installing the Rail Assemblies Make sure which is the right side rail assembly or the left one prior to installing them. 1. Loosen the screws (S) securing the rail assembly. S Figure 11: Rail Assembly Screws (S) 2. Align the front and rear frames of rail assembly to the location where the cage nuts are installed. Locate the rail assembly so that the frame of the rack is located between cage nuts and frames of rail assembly. 41 User Guide www.bull.com Note: Check that the portion of the frame to fix the rail assembly is located in front of the rack frame. 3. Firmly secure the rail assembly. Installing the Server Caution Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See “General Safety Information” on page 103 for details. ■ Do not lift the server only by a single person. ■ Do not pinch your finger with mechanical components. 42 User Guide www.bull.com 4. Pull out the sliding rails of the right and left rail assemblies until they are locked. 5. At least two persons are required to install the server. Securely hold the server and install it in the rack. Firmly fit the inner rails on the sides of the server into the rail assemblies that are installed on the rack, and then slowly push the server into the rack. If the server is locked on its way into the rack, slowly push it in while pressing the release levers (B) on the right and left sides of the server. When the server is installed for the first time, the mechanical parts are rather hard to slide. You may feel strong friction when pushing in the server. In this case, strongly push it in. B 43 User Guide www.bull.com 6. Check that the sliding rails work normally by pulling the server out of the rack and pushing it in several times. Note: Check that the sliding rails work normally. If the sliding rails are stuck to the rack frame and do not come out, reinstall them. Securing the Server 0 3 1 4 2 5 C 1. Push the server into the rack as far as it will go. 2. Tighten the right and left captive thumb screws (C in the above figure) on the front panel to secure the server to the rack. 3. Install the front bezel. A B A: Frame B: Tabs Installing the Optional Cable Arm If you have an optional cable arm, follow the procedure below to install it: 44 User Guide www.bull.com Warning ■ This cable arm shall be installed on the Bull NovaScale R460. Do not use the cable arm for any other unit. This may cause people to be injured and/or surrounding devices to be damaged. ■ Install the cable arm on the basic processing unit carefully not to cause people to be injured. ■ Do not disassemble, repair, and alter the cable arm. This may cause people to be injured and/or the cable arm and surrounding devices to be damaged. Caution ■ Do not install the SCSI cable on the cable arm. ■ Always pull out the unit from the rack after removing the cables which are not installed on the cable arm. Unpacking After unpacking the package of the cable arm, check that the appropriate accessories are contained in the package. The components shown in the figure below are required to install the cable arm on the server. 45 User Guide www.bull.com Installing 1. Install one end of the cable arm on the rail bracket A B A B Rail bracket Cable arm Figure 12: Installing the Cable Arm on the Rail Bracket 2. Hook the arm stopper A on the nail of slide rail bracket. B C A D Detail A B C D Slide rail bracket Nail Arm stopper A Figure 13: Hooking the Arm Stopper A on the Slide Rail Bracket 46 User Guide www.bull.com 3. Push the Stopper bracket (D in figure below) in the direction A and then push the pin (E in figure below) in the direction B until stopper bracket locks. D A B E C C D E Lock Stopper bracket Pin Figure 14: Locking the Stopper Bracket 4. Install the other end of the cable arm (arm stopper B) into the guide of the inner rail. B A A B Arm stopper B Guide of inner rail Figure 15: Installing Arm Stopper B into Guide of Inner Rail 47 User Guide www.bull.com 5. Insert the Arm stopper B into the guide of the inner rail until it locks. A A Arm stopper B Figure 16: Inserting Arm Stopper B into Guide of Inner Rail 6. Before fixing the cables to the arm, remove and then insert the unit for several times to check the following. ■ The cable arm is moved smoothly. ■ The unit can be mounted on the rack securely. Without any trouble, temporarily fix the cables to the arm with repeat ties. 48 User Guide www.bull.com Next, fix the cables to the arm securely with the unit pulled out from the rack. The installation is now completed. Figure 17: Cable Arm Installed This completes the installation of the server. Removing the Server from the Rack Assembly The server should be removed from the rack by at least two persons. Warning Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See “General Safety Information” on page 103 for details. ■ Do not lift the server only by a single person. ■ Do not pinch your finger with mechanical components. ■ Note high temperature. ■ Do not pull out a device from the rack if the rack is unstable. ■ Do not leave more than one device being pulled out from the rack. 49 User Guide www.bull.com 1. Check that the power of the server is OFF, and disconnect the power cable and all the interface cables connected to the server. 2. Release the security lock (D in figure below) to remove the front bezel. D Figure 18: Removing the Front Bezel 3. This step is only required when the optional cable arm is mounted. Remove the two screws securing the cable arm, and dismount the cable arm from the server. 4. Loosen the two captive thumb screws (E in figure below). 5. Hold the handles (F in figure below) and pull out the server from the rack slowly and carefully. The server clicks to be latched. E 0 3 1 4 2 5 E F F 6. Pull out the server from the rack with the right and left release levers (G in figure below) pressed to release the latch. G Figure 19: Pulling the Server Out of the Rack 50 User Guide www.bull.com Caution ■ Pull out the server slowly holding the bottom of the server by at least two persons. ■ Do not apply any load on the server pulled out from the rack. Doing so may cause personal injury if the server drops. To remove some mechanical parts of the rack, see the installation procedure. 51 User Guide www.bull.com Making Connections Connecting Peripheral Devices The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. Caution Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See “General Safety Information” on page 103. ■ Do not connect any interface cable with the power cord of the server plugged to a power source. ■ Do not use any unauthorized interface cable. Caution ■ Power off the server and a peripheral device before connection. Connecting a powered peripheral device to the powered server will cause malfunctions and failures. ■ To connect a third-party peripheral device or interface cable to the server, consult with your sales agent for availability of such a device or cable. Some third-party devices may not be used for the server. ■ A leased line cannot be connected directly to the serial port connectors. ■ Secure the power cord(s) and interface cables with a tie wrap. ■ Form the cables in such a way that they will not come into contact with the door or the guide rails on the sides of the server. ■ Form the power cord with a slight slack at the AC inlet of the server. This is to prevent the power cord from coming off when the server is pulled out from the rack. ■ Do not apply any pressure to the plug of the power cord. 52 User Guide www.bull.com 1 4 5 3 9 8 6 7 Figure 20: System Connections 53 2 10 User Guide www.bull.com 1 Serial Port 2 2 Front USB Ports (x2) 3 4 LAN Connectors 1 &2 5 6 7 8 9 Management port Connect a device with a serial interface Note: a Management PC cannot be connected on this port, but only to serial port B (BIOS Setup changes are required). A leased line cannot be connected directly to this connector. Connect your network or hub. PS/2 Keyboard Port Connect a PS/2 keyboard, using the provided “Y” cable. PS/2 Mouse Port Connect a PS/2 mouse, using the provided “Y” cable. VGA Port Connect the monitor. Rear USB Ports (x2) 10 Power Inlet Connect any USB device. Note: USB keyboard and mouse are not supported When all peripherals are connected, finally connect the provided power cable to a 15 A rated wall outlet or to a BackUPS Serial Port 1 Connect a device with a serial interface (e.g. Management PC) Note: A leased line cannot be connected directly to this connector. Connect any USB device. USB keyboard and mouse are not supported 54 User Guide www.bull.com Connecting the Power Cord Connect the provided power cord to the server. Warning Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See “General Safety Information” on page 103. ■ Do not hold the power plug with a wet hand. ■ Do not connect the ground wire to a gas pipe. Caution Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See “General Safety Information” on page 103. ■ Do not plug the power cord in to an improper power source. ■ Do not connect the power cord to an outlet that has an illegal number of connections. ■ Insert the power plug into the outlet as far as it goes. ■ Use the authorized power cord only. 55 User Guide www.bull.com 1. Plug the provided power cord into the power receptacle on the rear of the server. 2. Plug the other end of the power cord into the wall outlet. The AC power LED on the power supply turns green and flashes. A Figure 21: Plugging the power cord A: AC Power LED Note: Secure the power cord with an AC cord holder that comes with your server. To connect the power cord from the server to an uninterruptible power supply (UPS), use service outlets on the rear of the UPS. Refer to the manual that comes with the UPS. The UPS service outlets are categorized into two groups: SWITCH OUT and UNSWITCH OUT. (They may be called "OUTPUT1" and "OUTPUT2".) To control power supply with an application (NEC ESMPRO/UPSController) that controls the UPS, connect the power cord to an SWITCH OUT outlet. For constant power supply, connect the power cord to a UN-SWITCH OUT outlet. (Connect the modem that is in service for 24 hours to this outlet.) 56 User Guide www.bull.com <Example> BREAKER 250V/ 25A EXT E P N INPUT AC100W/ 2 OUTPUT (UNSWITCHOUT) G OUTPUT(SWITCH OUT) AC100V 50/50HZ A B A B UN-SWITCH OUT (output 2) SWITCH OUT (output 1) Figure 22: UPS Service Outlets When the power cord from the server to a UPS, change the BIOS setup of the server to link with power supply from the UPS. To power on the server from the UPS (Uninterruptible Power Supply), select [Server] [AC-LINK] - [Power On]. Change a parameter for "AC-LINK" under the Server menu of the BIOS SETUP utility. See “BIOS Setup Utility” on page 68 for details. 57 User Guide www.bull.com Turning On the Server Turn on the server and follow the on-screen instructions for setup. Caution Before turning on the server: ■ Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch. Check on the board specifications to find out whether it requires pre-installation setups before actually installing the board. ■ Some installed optional devices or connected peripheral devices require setups before proceeding to the next step. To use the server with no optional devices installed besides the graphic board, install a desired OS to the server. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. Note: If the server power cord(s) is connected to a power control unit such as an UPS (Uninterruptible Power Supply), make sure that the power control unit is powered on. 3. Make sure that the floppy disk drive contains no floppy disk and the DVDROM drive contains no bootable CD-ROM. 4. Open the front bezel. 5. Press the POWER switch (A in figure below). Notes: ■ If the power cord is connected to the power control unit such as the UPS, turn on the power control unit. ■ If a remote management card (RMC) is installed in your server, connect the power cord and wait a few seconds before pressing the POWER switch. The POWER switch does not work in a few seconds after connecting the power cord due to RMC firmware start-up. 58 User Guide www.bull.com B A Power switch A Power lamp B Figure 23: Power Switch & Power Lamp The POWER lamp on the front of the server lights on. In a few seconds, the Bull logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete). The POST runs diagnostics, initializes the server, sets interrupt vectors, detects installed peripheral devices, and boots the operating system (if installed). If the server halts before completing the POST, the POST emits a beep code indicating a fatal system error requiring immediate attention. (See “Troubleshooting Guide” on page 174 for troubleshooting information.) During memory test, the POST displays the amount of memory it was able to access and test. Depending on the amount of installed memory, it may take several minutes to complete the memory test. Note: The factory-set is defined to hide the POST screen with the Bull logo screen. You can always change the Bull logo screen to the POST screen by pressing Esc. To change the start-up screen, use the BIOS setup utility, "SETUP." (See “BIOS Setup Utility” on page 68 for details.) During the POST, you will see the banner message to prompt you to launch the BIOS SETUP utility stored in ROM on system board or on an installed option board. Start the BIOS SETUP utility appropriate to your system environment to change the BIOS setup. For the BIOS SETUP for the server, see “BIOS Setup Utility” on page 68. For the BIOS SETUP for the option board, refer to the manual that comes with the option board. 59 User Guide www.bull.com Installing Operating System See “Appendix 4: Installing Microsoft Windows Server 2003” on page 224 for more information on installing a Microsoft operating system. To install other operating systems, contact your sales agent. Notes: ■ Use ExpressBuilder for initial setup of your server. The ExpressBuilder is a support software for the BULL NovaScale server. It simplifies the process of installing and configuring your server. ■ Before installing the operating system, adjust the system date and time by using the BIOS setup utility "SETUP." See “BIOS Setup Utility” on page 68 Installing Utilities Install the utilities that come with the server. See “Appendix 6: Installing and Using Utilities” on page 257 for more information. Making Backup Copies of System Information The system information includes the current BIOS settings and any specific information for the server. Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. Note: An optional USB floppy disk drive is required. You can save the information by the following process. 1. Insert the ExpressBuilder CD-ROM in the DVD-ROM drive and reboot the system. 2. Select [Tools]. 3. Select [Off-line Maintenance Utility]. 4. Select [System Information Management]. 5. Insert a floppy disk in the floppy disk drive. 6. Select [Save]. 60 User Guide www.bull.com Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown. When using the server system the following precautions should be observed. ■ Make sure you power off the server before connecting or disconnecting cables between the server and peripheral devices. Connecting or disconnecting the cables while the server is powered on may cause malfunction or failures within the server. ■ Verify that the access lamp on the diskette drive is unlit before turning off the server or ejecting the floppy disk. Turning off the server or ejecting the floppy disk while the access lamp is lit may damage data being stored on the floppy disk. ■ After turning off the server, wait at least 30 seconds before turning it on again. Cycling the power immediately may cause malfunction or failures of the server. ■ Before relocating the server, turn off the power and unplug the power cord from the outlet. Moving the server when it is powered may cause malfunction or failures of the server. ■ Clean the server regularly. Regular cleaning prevents failures of the server and its components. ■ Lightning may cause a momentary voltage drop. To prevent this problem, an uninterruptible power supply unit is recommended. ■ Only use options qualified for the server. A non-qualified option may be mounted or connected to the server, but it may fail to operate normally or even cause failures. These types of failures are not covered under warranty. 61 User Guide www.bull.com Powering On Your System Caution ■ If the power cord is connected to a power control device such as a UPS (Uninterruptive Power Supply), make sure that the power control device is powered. ■ Do not turn off the server until characters following the BootBIOS logo appears on the screen. Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. Note: If the server power cord(s) is connected to a power control unit such as an UPS (Uninterruptible Power Supply) make sure that the power control unit is powered on. 3. Make sure no bootable media in inserted into the optical drive. 4. Press the POWER switch (A) on the front of the computer chassis to power on the system. The POWER lamp (B) lights green. If it is not lit, ensure the ac power cord is connected to a functional ac power source. B A After a few seconds your system begins the internal Power-On Self Tests (POST). POST automatically checks the system board, CPU(s), memory, keyboard, mouse, and most installed peripheral devices. POST also displays the start messages of the BIOS setup utility during execution. The POST check results should be checked in the following cases: 62 User Guide www.bull.com ■ When the server is being used for the first time. ■ When the server appears to fail. ■ When the server beeps many times between power-on and OS start-up. ■ When an error message appears on the screen. Note: For error messages that appear on the display unit, refer to subsection “Error Messages” on page 199 in this Guide. Caution Always allow POST to complete before powering down your system. If you have problems powering on your system, refer to “Problem Solving” on page 172. After you have successfully powered on your system, insert the ExpressBuilder CDROM into the CD-ROM device, reboot the system and follow the screen prompts to run ExpressBuilder. POST Execution Flow The following describes the progress of POST in the chronological order. Caution ■ Do not make key entries or perform mouse operations while POST is in progress. ■ Some system configurations may display the message "Press Any Key" to prompt a key entry. This message is driven by BIOS of an installed optional board. Make sure to read the manual that comes with the optional board before any key entry. ■ Powering on the server, after you installed or removed an optional PCI board or moved it to another slot, may display the message that indicates incorrect board configuration and suspend POST. In such a case, press F1 to continue POST. Board configuration can be made using the utility described later. 63 User Guide www.bull.com 1. After a few seconds from power-on, POST starts checking the memory. The count message of the basic and expansion memory appears at top left on the display unit screen. The memory check may takes a few minutes to complete depending on the memory size of the server. Also, it may take approximately one minute for the screen display to appear after rebooting the server. 2. Some messages appear upon completion of the memory check. These messages appear to indicate that the system has detected the CPU, baseboard management controller, keyboard, and mouse. 3. After a few seconds, POST displays the following message prompting you to launch the BIOS SETUP utility stored in the system memory of the server. This message appears at bottom left on the screen. Press <F2> to enter SETUP, <F4> Service Partition, <F12> to Network Launch the BIOS setup utility when you need to change the settings to meet the requirements for the server. As long as the above message is not displayed with an error message, you don't have to launch the utility. (Ignore the message. POST will automatically proceed.) To launch the SETUP utility, press F2 while the above message is displayed. The server automatically restarts POST all over again when you exit the SETUP utility. The message "<F4> Service Partition" is displayed if you have created a maintenance partition during setup using Express Setup. Press F4 to boot the system from maintenance partition. The message "<F12> to Network" prompts you network booting (PXE boot). If you press F12, the POST searches for boot device on network. 4. If your server uses onboard RAID feature, the following message is displayed to prompt you to run RAID utility. Press <Ctrl><M> to run LSI Logic SoftwareRAID Setup Utility Press Ctrl + M to run the utility. For detail explanation, see Chapter 4 for detail. Caution The LSI Logic Software RAID Setup Utility is used to manage the data stored in hard disk drive, or for maintenance. 5. If the POST detects the optional add-in card, it display the message prompting you to launch the add-in card BIOS configuration utility. (Ignore the message. POST will automatically proceed a few seconds later.) Refer to the manual that comes with the optional add-in card for detail. 64 User Guide www.bull.com 6. If you set a password using the BIOS setup utility, SETUP, the password entry screen appears upon successful completion of POST. Up to three password entries will be accepted. Three incorrect password entries disable the server to boot. In such a case, turn off the power and wait about ten seconds before turning on to boot the server. Caution Do not set a password before installing an OS. 7. The OS starts when POST completes. Identification of Servers (UID Switch) An "UID (Unit ID) LED" is provided on the front panel and rear panel. If more than one server is mounted in a single rack, the LED identifies the server you are going to maintain. The UID LED goes on when the UID (Unit ID) switch on the front panel is pressed. It goes off when the switch is pressed again. Maintenance from the rear of the rack has to be carried out in a dark, narrow space. The interface cable of a server or power supply unit in normal state may be disconnected by accident in this situation. To prevent this problem, you should start maintenance after confirming the target server by using the UID switch. B Figure 24: Front of the server A: UID switch B: UID LED 65 A User Guide www.bull.com A B Figure 25: Rear of the server A: UID switch B: UID LED Powering Off the Server System When server system power is on, pressing the power on/off switch on the front panel of the server turns the power off. To turn the server system power off: 1. Shutdown the operating system (OS). 2. If necessary, press the POWER switch on the front of the computer chassis again to power off the system. The POWER lamp lights off. 3. Power off the peripheral devices. Note: If the server power cord is connected to a power control unit such as an UPS (Uninterruptible Power Supply), refer to the UPS user's guide for proper power-off procedures. Forcing a Power Shutdown A forced power shutdown can be used when the power on/off switch does not power off the server or the reset functions do not work. To perform a forced power shutdown: ■ Press in on the power on/off switch located on the front panel of the server for at least 4 seconds to force the server power off. To power on after a forced shutdown, wait 10 seconds and then power on again. 66 User Guide www.bull.com Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory. The LSI Logic SoftwareRAID Setup Utility configures the disk array and logical drives connected to the onboard RAID controller. If your system has been factory configured, the BIOS Setup Utility does not need to be run unless you want to change the password or security features, add certain types of option boards or devices, upgrade your system board or change the RAID configuration. This chapter also provides information on several system configuration parameters that are set by jumpers on the system board. However, these parameters do not usually require change. 67 User Guide www.bull.com BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You can access the BIOS Setup utility when you turn on or reboot your system. Note: The server is factory-configured with the best parameters. Run the Setup utility only when it is required. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press <F2> to enter SETUP” displays. 2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed. The menu bar at the top of the Main Menu lists the following selections: Table 1: BIOS Setup Menus Menu Use Main Menu Advanced Menu Use this menu for basic system configuration. Security Menu Server Menu Use this menu for setting passwords. Boot Menu Use this menu to configure Boot Device priority. Exit Menu Exits the current menu. Use this menu for setting the Advanced Features available on your system. Use this menu to configure server specific options, the redirection console and to display server information. Use the arrow keys to select a menu or an item on a displayed menu. Press the value keys (listed in the table below) to cycle through the allowable values for the selected field. Use the Exit menu’s “Save Values” selection to save the current values on all the menus. To display a submenu, position the cursor on a selection that has a submenu and press ENTER. An arrow precedes selections with submenus. Refer to the following table for information on the keys that you use with BIOS Setup. These keys are also listed at the bottom of the Setup menu. Table 2: BIOS Setup Keys Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. 68 User Guide www.bull.com Table 2: BIOS Setup Keys (Continued) Key Function in Setup Menu F9 Load default configuration values for this menu. F10 Save configuration values and exit. ENTER Execute command or Select ✟ submenu. BIOS Setup Configuration Settings The BIOS Setup Configuration tables show the default settings for the BIOS Setup Utility and provide a place for you to record any changes you make to these settings. Recommended values are bold in the following tables. 69 User Guide www.bull.com Main Menu Table 3: Main Menu Feature Choices or Display Only Description System Time HH:MM:SS Set the System Time. System Date MM/DD/YYYY Set the System Date. Hard Disk Pre-Delay Disabled 3, 6, 9, 12, 15, 21, 30 Seconds Allows to add a delay before the first access of a hard disk drive by the BIOS. Primary IDE Master Selects sub-menu Primary IDE Slave Selects sub-menu Secondary IDE Master Selects sub-menu Secondary IDE Slave Selects sub-menu Processor Settings Selects sub-menu Language English (US) Français Deutsch Español Italiano Your Setting Select the display language for the BIOS. Primary and Secondary Master & Slave IDE submenus Table 4: Primary And Secondary Master And Slave IDE Submenus Feature Choices or Display Only Description Type Auto None User CD-ROM Select Auto if a device is attached to the IDE or serial ATA channel. It is strongly recommended to keep the factory setting Auto Multi-Sector Transfer Disabled 2 Sectors 4 Sectors 8 Sectors 16 Sectors Enables or disables multiple sector transfers support. This field is informational only, for Type Auto. LBA Mode Control Enabled Disabled LBA stands for "logical block addressing". Instead of referring to locations by passing to the disk a cylinder, head and sector number (CHS addressing), the sectors are serialized so that each just has an integer number; 0, 1, 2, etc. up to the total number of sectors on the disk. Disabled will disable the LBA mode, Auto will enable it if the IDE device supports it. This field is informational only, for Type Auto. 32-Bit I/O Disabled Enables/disables the 32-Bit IDE data transfer mode. Enabled 70 Your Setting User Guide www.bull.com Table 4: Primary And Secondary Master And Slave IDE Submenus (Continued) Feature Choices or Display Only Description Your Setting Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA1 FPIO 4/DMA2 Select the method for moving data to/from the drive. This field is informational only, for Type Auto. This field is updated to display only the modes supported by the attached device. Ultra DMA Disabled Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Selects the DMA mode used for moving data to/from the drive. This field is informative only for Type Auto. Processor Settings Submenu Table 5: Processor Settings Submenu Feature Choices or Display Only Description Processor Retest Yes No If Yes is selected, the BIOS will clear historical processor status and retest the processor on next boot. Processor Speed Display only Displays the processor speed detected by the BIOS Processor 1 CPUID Display only Displays the processor CPU ID detected by the BIOS, if present Disabled indicates that the CPU is defective. Processor 1 L2 Cache Display only Displays the processor level 2 cache detected by the BIOS Processor 2 CPUID Display only Displays the processor CPU ID detected by the BIOS, if present Disabled indicates that the CPU is defective. Processor 2 L2 Cache Display only Displays the processor level 2 cache detected by the BIOS Execute Disabled Bit Disabled Displays the CPU which supports Execute Disabled Bit Intel(R) Virtualization Tech Enabled Enabled Disabled Your Setting Enables or disables the Intel(R) Virtualization Technology. Note: The BIOS may display more options that presented here. 71 User Guide www.bull.com Advanced Menu Table 6: Advanced Menu Feature Choices or Display Only Memory Configuration Select submenu Description PCI Configuration Select submenu Peripheral Configuration Select submenu Advanced Chipset Control Select submenu Boot-time Diagnostic Screen Disabled Enabled Enables or disables the display of the diagnostic screen during boot. If disabled, the Bull logo is displayed. Reset Configuration Data No Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area. NumLock On Off Selects power on state for NumLock. Memory/Processor Error Boot Halt If Boot is selected, the system will attempt to boot after a memory or processor error. Your Setting Memory Configuration Submenu Table 7: Memory Configuration Submenu Feature Choices or Display Only Description System Memory Display only e.g. 640 KB Extended Memory Display only e.g. 784896 KB DIMM Group #1 Status Display only DIMM Group #2 Status Display only DIMM Group #3 Status Display only DIMM Group #4 Status Display only Indicates the current memory status. "Normal" indicates the normal status, "Disabled" indicates a memory error, and "Not installed" indicates no DIMM installed (display only). Group #1 indicates DIMMs in DIMM sockets #11 and #21. DIMM Group #5 Status Display only Group #2 indicates DIMMs in DIMM sockets #31 and #41. DIMM Group #6 Status Display only Group #3 indicates DIMMs in DIMM sockets #12 and #22. Group #4 indicates DIMMs in DIMM sockets #32 and #42. Group #5 indicates DIMMs in DIMM sockets #13 and #23. Group #4 indicates DIMMs in DIMM sockets #33 and #43. (Memory is interleaved and DIMMs are used per pair.) 72 Your Setting User Guide www.bull.com Table 7: Memory Configuration Submenu (Continued) Feature Choices or Display Only Description Memory Retest No Yes Clears the memory error status Extended RAM Step 1MB 1KB Every location Disabled Test the extended memory once per MB, per KB, every memory location or no test. Memory RAS Feature Interleave Disables or enables the memory mirroring feature. Sparing Disabled Mirror Enabled Your Setting Disables or enables the online spare memory feature. PCI Configuration Submenu Table 8: PCI Configuration Submenu Feature Choices or Display Only Onboard Video Controller Select submenu Description Onboard LAN Select submenu PCI Slot 1B/2B/3B Option ROM Disabled Enabled Used to enable or disable an option ROM on a PCI board connected to the full-height riser card. PCI Slot 1C/2C/3C Option ROM Disabled Enabled Used to enable or disable an option ROM on a PCI board connected to the low-profile riser card. Your Setting PCI Device, Onboard Video Controller Submenu Table 9: PCI Device, Onboard Video Controller Submenu Feature Choices or Display Only Description VGA Controller Disabled Enabled Enables or disables the Onboard VGA Option ROM Scan Auto Allows selecting the onboard VGA controller or optional PCI VGA controller as the display device that will be active when the system boots. Force onboard VGA controller. The “Force” option is selected to use the onboard VGA controller if the optional PCI VGA controller is installed in the system. 73 Your Setting User Guide www.bull.com PCI Device, Onboard LAN Submenu Table 10: PCI Device, Onboard LAN Submenu Feature Choices or Display Only Description LAN Controller Disabled Enabled This option allows you to enable or disable the onboard LAN controller LAN1 Option ROM Scan Disabled Enabled Initializes device expansion ROM. Only if Onboard LAN Controller is enabled. LAN2 Option ROM Scan Disabled Enabled Initializes device expansion ROM. Only if Onboard LAN Controller is enabled. Your Setting Peripheral Configuration Submenu Table 11: Peripheral Configuration Submenu Feature Choices or Display Only Description Serial Port A Disabled Enabled Auto Enables or disables the serial port A Base I/O address 3F8 2F8 3E8 2E8 Set the base I/O address for serial port A Interrupt IRQ3 IRQ4 Set the interrupt for serial port A Serial port B Disabled Enabled Auto Enables or disables the serial port B Base I/O address 3F8 2F8 3E8 2E8 Set the base I/O address for serial port B Interrupt IRQ3 IRQ4 Set the interrupt for serial port B USB 2.0 Controller Disabled Enables or disables the USB 2.0 controller. Enabled Parallel ATA Disabled Enabled Multimedia Timer Disabled Enabled Intel(R) I/O AT Disabled Enabled Wake on LAN/PME Disabled Enabled Enables or disables the Parallel ATA. Enables or disables the multimedia timer feature. Enables or disables the Intel(R) Acceleration technology. Enables or disables the remote power-on funtion through the onboard LAN and PCI devices. 74 Your Setting User Guide www.bull.com Table 11: Peripheral Configuration Submenu (Continued) Feature Choices or Display Only Description Wake on Ring Disabled Enables or disables the remote power-on funtion through a serial port. Enabled Wake on RTC Alarm Disabled Enabled Enables or disables the remote power-on funtion through the RTC Alarm. 75 Your Setting User Guide www.bull.com Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Table 12: Security Menu Feature Choices or Display Only Description Supervisor Password is Set Clear Indicates whether the supervisor password is set (display only). User Password is Set Clear Indicates whether the user password is set (display only). Set Supervisor Password Up to 8 alphanumeric characters Press Enter to display the supervisor password entry screen. With the supervisor password, all SETUP menus are available for access. This option is available only when you log into the SETUP utility with the supervisor password. Set User Password Up to 8 alphanumeric characters Press Enter to display the user password entry screen. With a user password, only certain menus are accessible. This option is available only if the Supervisor Password is set. Password On Boot Disabled Enabled Specify whether to request a password entry at boot-up. Administrator password setup is required. Only available if supervisor password is set. Fixed Disk Boot Sector Normal Write Protect Allows to write protect hard disk boot sector to protect against viruses. Power Switch Inhibit Disabled Enabled Enables or disables the power switch. When set to Enabled, once the operating system has started, you cannot turn off the system using the power switch. Forced shutdown is also unavailable. (See “Forcing a Power Shutdown” on page 66.) 76 Your Setting User Guide www.bull.com Server Menu Table 13: Server Menu Feature Choices or Display Only Description System Management Select Submenu Console Redirection Select Submenu Event Log Configuration Select Submenu Assert NMI on PERR Disabled Enabled Sets support of PCI bus parity error (PERR). Assert NMI on SERR Disabled Enabled Sets support of PCI bus system error (SERR). FRB-2 Policy Disable FRB-2 Timer Sets the FRB level 2 timer. Disable BSP Do not Disable BSP Retry 3 Times Boot Monitoring Disabled 5 Minutes 10 Minutes 15 Minutes 20 Minutes Sets whether the boot monitoring function is disabled, or, if it is enabled, sets the time limit for time out. It is mandatory to install the NEC ESMPRO Agent in order to use this function. 25 Minutes 30 Minutes 35 Minutes 40 Minutes 45 Minutes 45 Minutes 50 Minutes 55 Minutes 60 Minutes 77 Your Setting User Guide www.bull.com Table 13: Server Menu (Continued) Feature Choices or Display Only Description Boot Monitoring Policy Retry 3 Times Specifies what happens when a time out is detected during boot monitoring. Retry Service Boot Always Reset When Retry 3 Times is selected, the system is reset after a time out occurence, and tries 3 times to boot the OS. When Retry Service Boot is selected, the system is reset after a time out occurence, and tries 3 times to boot the OS. The system then tries to boot from the service partition (3 times). When Always Reset is selected, the system is reset after the time out occurence, and tries repeatedly to boot the OS. Thermal Sensor Disabled Enabled Specifies whether the thermal sensor monitoring function is enabled or not. If a thermal error is detected while this parameter is enabled, the system stops at the end of the POST. BMC IRQ Disabled IRQ 11 POST Error Pause Disabled Enabled Determines the routing of the BMC Interrupt. Specifies whether the system waits for user intervention on critical POST errors. If no keyboard is connected to the system, this option is ignored and the system always continues to bootup. AC-LINK Power On Delay Time (Sec) Stays Off Last State Power On Sets the AC-LINK feature. 0 - 255 Sets the power-on delay time whithin a 0 to 255 seconds range. Determines the mode of operation if a power loss occurs. This parameter is valid when “Power On “ or “Last State” is specified for AC Link. Platform Event Filtering Disabled Enabled This item is meaningless when the notification feature of the Remote Management Card is enabled. 78 Your Setting User Guide www.bull.com Caution To power on the server from the UPS (Uninterruptible Power Supply), select [Server] - [AC LINK] - [Power On]. The table below shows the operation when the AC power to the server is turn off once and then on again, depending on the setting of "AC LINK." Setting of AC LINK System status before AC power off Stay Off Last State Power On Operating Off On On Aborting (DC power being off also) Off Off On Forced shutdown Off Off On 79 User Guide www.bull.com System Management Submenu Table 14: System Management Submenu Feature Choices or Display Only Description BIOS Version e.g. 4N34 Displays the current BIOS version number. Board Part Number Displays the motherboard part number. Board Serial Number Displays the motherboard serial number. System Part Number Displays the system part number. System Serial Number Displays the system serial number. Chassis Part Number Displays the chassis part number. Chassis Serial Number Displays the chassis serial number. Onboard LAN1 MAC Address Displays the Onboard LAN1 port MAC adress. Onboard LAN2 MAC Address Displays the Onboard LAN2 port MAC adress. Management LAN MAC Address Displays the Management LAN port MAC adress. BMC Device ID Displays the BMC device ID. BMC Device Revision Displays the BMC device revision. BMC Frimware Revision Displays the BMC firmware revision. SDR Revision Displays the sensor data record revision. PIA Revision Displays the platform information area revision. Your Setting Console Redirection Submenu Table 15: Console Redirection Submenu Feature Choices or Display Only Description BIOS Redirection Port Disabled Serial Port A Serial Port B Specify the serial port to which a hardware console is connected. ACPI Redirection Port Disabled Serial Port A Serial Port B Specify the serial port to which an ACPI console is connected. Baud Rate 9600 19.2K 38.4K 57.6K 115.2K Selects a baud rate for communications with the connected HW console. Flow Control None XON/XOFF CTS/RTS CTS/RTS + CD Select a flow control method. 80 Your Setting User Guide www.bull.com Table 15: Console Redirection Submenu (Continued) Feature Choices or Display Only Description Console Type PC ANSI VT100+ VT-UTF8 Specify the type of remote console. Remote Console Reset Disabled Enables or disables the reset function when an Escape command is sent from the remote console. Enabled Your Setting Event Log Configuration Submenu Table 16: Event Log Configuration Submenu Feature Clear All Event Logs Choices or Display Only Description Press Enter and select Yes to clear the event log. 81 Your Setting User Guide www.bull.com Boot Menu Table 17: Boot Menu Feature Description USB CDROM USB CD-ROM drive IDE CD ATAPI CD-ROM (including DVD-ROM drive) USB FDC USB floppy disk drive USB KEY USB flash memory device IDE HDD IDE hard disk drives PCI SCSI Internal hard disk drives installed in your system (“Software RAID” is displayed in the RAID configuration.) PCI DEV IBA GE Slot xxxx Onboard LAN. LAN1: Slot 0C00, LAN2: Slot 0C01 Other indication Optional PCI board connected to the riser module. 1. When the BIOS detects a bootable device, it displays the information on the device in the relevant description. To boot the server from a desired device, the device must be registered as a boot device. (Up to eight boot devices can be registered.) 2. Pressing X after selecting a device allows the selected device to be registered as a boot device or deleted from the registration. When eight boot devices are registered, no other device can be registered as a boot device, even if you press X. To register another device as aboot device, you first need to delete the reigstration from a device which is not anymore used to boot. Pressing Shift + 1 after selecting a device enables/disables the selected device. 3. You can change the boot priority (first to eighth) of each device by using the up and down arrow keys, and + and/or –. To change the priority of a device, move the cursor to the device by using the up and down arrow keys, and press + or –. 82 User Guide www.bull.com Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit. Table 18: Exit Menu Choices Description Exit Saving Changes Exits after writing all modified Setup item values to NVRAM. F10 key can be used for this operation. Exit Discarding Changes Exits leaving NVRAM unmodified. User is prompted if any of the setup fields were modified. Esc key can be used for this operation. Load Setup Defaults Loads default values for all SETUP items. F9 key can be used for this operation. Load Custom Defaults Loads the custom defaults for the BIOS Setup options. Save Custom Defaults Saves the current values as custom defaults. This menu is only available once the Load Custom Defaults option has been used. Discard Changes Read previous values of all Setup items from NVRAM. Save Changes Save changes to NVRAM without exiting the Setup. 83 User Guide www.bull.com RAID Configuration This section describes how to configure the internal hard disk drives as the disk array drive by using the onboard RAID controller. Refer to the manual of the optional disk array controller for how to configure the hard disk drives by using the optional disk array controller. To use the hard disk drives installed in the disk expansion unit in a disk array, the optional disk array controller is necessary. Refer to the manual of the optional disk array controller or disk expansion unit for details. Onboard RAID Features You can configure a disk array (RAID0, RAID1, or RAID10) using the onboard RAID controller of the server. RAID0 (striping) Stores data on two, three, or four hard disk drives by dividing it (striping). All the hard disk drives can be accessed at the same time. This improves disk access performance in comparison to using a single hard disk drive. Caution ■ IRAID0 does not have data redundancy. When a hard disk drive failure occurs, data cannot be restored. ■ The logical capacity of the array becomes a multiple of the connected hard disk drives. RAID1 (mirroring) Stores the data being saved to one hard disk drive to another hard disk drive. This method is called "mirroring." The data stored onto one hard disk drive is simultaneously stored onto another hard disk drive. When a hard disk drive becomes faulty, the one with the same data can be used. This ensures continuous operation. Caution ■ RAID1 reads or writes data to/from the several hard disk drives at the same time. The disk access performance is lower than that of a single disk. ■ The logical capacity of the array is equal to one of the connected hard disk drives. 84 User Guide www.bull.com RAID10 (spanning of RAID1) RAID10 is a RAID level combining RAID0 and RAID1. Stores data on hard disk drives by dividing it (striping). Then, each striped data is written onto hard disk drives in mirroring mode. Owing to this feature, high disk access performance of RAID0 and, in addition, high reliability of RAID1 can be achieved. Caution The logical capacity of the array is equal to one of the connected hard disk drives. Installing the Hard Disk Drives Install two or more SAS hard disk drives to your server. See “Installing or Removing a Hard Disk Drive” on page 141. Caution Use two hard disk drives of the same revolution. Also use two hard disk drives of the same capacity if you are going to configure the array in RAID1. Enabling the RAID Feature To configure a hard disk drive as RAID drive, change the setting of the RAID configuration jumper switch on the motherboard. Note: The factory-set value is to use the hard disk drive as a single disk drive. 1. See the section “Preparing Your System for Upgrade” on page 105. 85 User Guide www.bull.com 2. Remove the logic cover. See “Logic Cover” on page 110. 3. Locate the position of the RAID configuration jumper on the motherboard as shown below. 4. 5. 6. 7. Remove the jumper from position 1 – 2 on jumper block. Reinstall the jumper on position 2 – 3 on jumper block. Reinstall the logic cover removed in Step 2. Plug the power cord to your server and turn on the server. Running LSI Logic Software RAID Setup Utility 1. When the full screen logo appears after you have powered on the server, press Esc. The POST screen appears. 2. Check the description shown on the POST screen, then press Ctrl + M. The LSI Logic Software RAID Setup Utility starts. Figure 26: LSI Logic Software RAID Configuration Utility TOP Menu (Management Menu) To quit the utility, press Esc in the TOP menu of LSI Logic Software RAID Setup Utility. 86 User Guide www.bull.com When a confirmation message appears, select [Yes]. When the above message appears, press Ctrl + Alt + Delete. The server reboots. Menu Tree +: Selection/execution parameter ←: Setting parameter. •: Information display >: Can be set (modified) after creation of logical drive Table 19: Menu Tree Menu Description +Configure Performs Configuration settings +Easy Configuration Set configuration (Using fixed value) +New Configuration Set new configuration +View/Add Configuration Additional setting / viewing configuration +Clear Configuration Clear configuration +Select Boot Drive Chose Bootable Logical Drive +Initialize Initialize logical drive +Objects Various settings +Adapter Set disk array controller +Sel. Adapter Clear configuration ←Rebuild Rate 30 ←Chk Const Rate 30 ←FGI Rate 30 ←BGI Rate 30 ←Disk WC Off ←Read Ahead On ←Bios State Enable ←Stop on Error No ←Fast Init Enable ←Auto Rebuild On ←Auto Resume Enable ←Disk Coercion 1GB ←Factoty Default +Logical Drive Logical drive operation +Logical Drives Select logical drive (when multiple logical drives exist) +Initialize Initialize logical drive +Check Consistency Check logical drive redundancy 87 User Guide www.bull.com Table 19: Menu Tree Menu Description +View/Update Parameters Display logical drive information • RAID Display RAID level • SIZE Display logical drive capacity • Stripe SIZE Display stripe size • #Stripes Display the number of hard disk drives in logical drive • State Display logical drive status • Spans • Disk WC Off: Write through On: Write back • Read Ahead +Physical Drive Physical drive operation +Physical Drive Selection Menu Select physical drive +Make HotSpare Set as hot-spare disk for auto rebuilding +Force Online Make a disk online +Force Offline Make a disk offline +Drive Properties Display hard disk drive information • Device Type Hard disk drive type • Capacity Hard disk drive capacity • Product ID Hard disk drive model • Revision No. Hard disk drive revision +Rebuild Perform rebuilding +Check Consistency Perform logical drive redundancy check 88 User Guide www.bull.com Operating Procedures for Setup Utility Creating/Adding Configuration Run LSI Logic Software RAID Setup Utility Set new configuration information (pack/logical drive settings) Check the logical drive settings Initialize logical drive Perform Consistency Check Exit LSI Logic Software RAID Setup Utility 1. Run the LSI Logic Software RAID Setup Utility. Select "Configure" → "New Configuration" from the TOP menu (Management Menu). Select "View/add Configuration" to add a configuration. 89 User Guide www.bull.com Caution ■ Creating a configuration using the "New Configuration" menu clears any existing configuration information. To add configuration information to an existing configuration, select "View/add Configuration." ■ You cannot create a Spanning of RAID1 or set the logical drive capacity on the "Easy Configuration" menu. Use the "New Configuration" or "View/Add Configuration" instead. 2. When a confirmation message (Proceed?) is displayed, select "Yes." The SCAN DEVICE starts (the scanning information is displayed at the bottom of the screen). Upon completion of the SCAN DEVICE, the "New Configuration - ARRAY SELECTION MENU" screen appears. 3. Move the cursor onto the hard disk drive to be packed by using the cursor key and then press Space to select the hard disk drive. The display for the selected hard disk drive changes from READY to ONLINE. 90 User Guide www.bull.com 4. Press F10 to set "Select Configurable Array(s)". 5. Press Space. SPAN-1 is set. 6. Press F10 to create a logical drive. The "Logical Drives Configure" screen appears. (The figure below shows an example of RAID1 configured with two hard disk drives.) 7. Select "RAID," "Size", "DWC", "RA", or "Span" by using cursor keys. Then press Enter to fix the selection and set each value. (1) “RAID”: Sets the RAID level. Parameter Remarks 0 RAID0 1 RAID1 5 RAID5 (option) 10 Spanning of RAID1 The selectable RAID level varies depending on the number of hard disk drives that configure a pack. (2) “Size”: Sets the logical drive size. Up to 40 logical drives can be created per disk array controller. (3) “DWC”: Sets the parameter for the Disk Write Cache. Parameter Remarks Off Write through On Write back 91 User Guide www.bull.com (4) “RA”: Sets the parameter for the Read Ahead. Parameter Remarks Off Does not perform read ahead On Performs read ahead (5) “Span”: Sets the Span. Parameter Remarks SPAN=NO Does not set span SPAN=YES Sets span When performing SPAN, create two or more sets of the same pack at the pack creation, as shown in the figure below. Figure 27: SPANNING of RAID1 8. When all the settings are completed, select "Accept" and then press Enter to create the logical drive. The created logical drive is displayed in the "Logical Drive Configured" screen. 9. After creating a logical drive, press Esc to close the screen. Go back to the "Save Configuration?" screen and then select "Yes" to save the configuration. 10. When the confirmation message shows that the configuration has been saved, press Esc to return to the TOP menu screen. 11. On the TOP menu screen, select "Objects" → "Logical Drive" → "View/ Update Parameters" to check the logical drive information. 12. Select "Initialize" in the TOP menu screen. 13. When the "Logical Drives" screen appears, move the cursor to the logical drive to be initialized, and press Space. The logical drive is selected. 14. After selecting logical drive, press F10 to start initialization. Press "Yes" when prompted for confirmation. When the progress bar in the "Initialize Logical Drive Progress" screen indicates 100%, initialization is completed. 15. Execute Check Consistency on the logical drive that has been initialized. See "Check Consistency" for details. 92 User Guide www.bull.com 16. Press Esc to return to the TOP menu and exit the LSI Logic Software RAID Setup Utility. Caution ■ Be sure to execute Check Consistency after creating configuration. ■ Check Consistency has two modes: "check and recover" and "check only". Manual Rebuild Replace hard disk drive Run LSI Logic Software RAID Setup Utility Execute rebuilding Exit LSI Logic Software RAID Setup Utility 1. Replace a hard disk drive and turn on the server. 93 User Guide www.bull.com 2. Run the LSI Logic Software RAID Setup Utility. 3. Select "Rebuild" from the TOP menu. The "Rebuild – PHYSICAL DRIVES SELECTION MENU" screen appears. 4. Move the cursor onto the hard disk drive displaying "FAIL" and then press Space to select it. Multiple hard disk drives can be selected (simultaneous rebuilding.) 5. The "FAIL" indication for the hard disk drive selected starts blinking. 6. When the hard disk drive has been selected, press F10 to start rebuilding. 7. Press "Yes" when prompted for confirmation. The rebuild process starts. When the progress bar in the "Rebuild Physical Drives in Progress" screen indicates 100%, the rebuilding is completed. 94 User Guide www.bull.com 8. Press Esc to return to the TOP menu and exit the LSI Logic Software RAID Setup Utility. Setting Hot Spare Install a hard disk drive Run LSI Logic Software RAID Setup Utility Set for hot spare. Exit LSI Logic Software RAID Setup Utility 1. Install a hard disk drive to be used as hot spare, and then turn on the server. 2. Run the LSI Logic Software RAID Setup Utility. 3. Select "Objects" → "Physical Drive" from the TOP menu. The "Objects - PHYSICAL DRIVE SELECTION MENU" screen appears. 4. Move the cursor onto the hard disk drive to be used as hot spare and press Enter. 5. The "Port #X" screen appears. Select "Make HotSpare." 6. A confirmation screen appears. Select "Yes." The hard disk drive indication is changed to "HOTSP." 95 User Guide www.bull.com 7. Press Esc to return to the TOP menu and exit the LSI Logic Software RAID Setup Utility. Caution ■ Select "Objects" → "Physical Drive" → "Port #X" → "Force Offline" to cancel the hot spare setting. ■ When two or more hard disk drives (of the same capacity) are assigned as hot spare, rebuilding starts with the one with the smaller CH number/ID number. Check Consistency Run LSI Logic Software RAID Setup Utility Perform Check Consistency Exit LSI Logic Software RAID Setup Utility 1. Run the LSI Logic Software RAID Setup Utility. 2. Select "Check Consistency" from the TOP menu. The "Logical Drives" screen appears. 96 User Guide www.bull.com 3. Move the cursor onto the logical drive to be checked, and press Space to select it. 4. When a logical drive has been selected, press F10 to start the consistency check. 5. When prompted to do so, press "Yes". The consistency check starts. When the progress bar in the "Check Consistency Progress" screen indicates 100%, the consistency check is completed. 6. Press Esc to return to the TOP menu and exit the LSI Logic Software RAID Setup Utility. Caution ■ Be sure to execute Check Consistency after creating a configuration. ■ Check Consistency has two modes: "check and recover" and "check only". Others Clear Configuration Clears the configuration information. Select "Configure" → "Clear Configuration" from the TOP menu. Executing "Clear Configuration" clears all configuration information on the disk array controller and hard disk drives. The configuration information on all channels of the disk array controller is also cleared. Notes: ■ When the configuration information on the disk array controller and that on the hard disk drive do not match (excluding at the replacement of a aulty disk array controller), configuration may fail if you select the configuration information on the disk array controller. In this case, execute "Clear Configuration" to create configuration again. ■ LSI Logic Software RAID Setup Utility cannot delete each logical drive. Use MegaRAID Storage Manager instead. Force Online Puts online a hard disk drive being in the FAIL status. Select "Objects" → "Physical Drive" → (select hard disk drive) → "Force Online" from the TOP menu. 97 User Guide www.bull.com Rebuild Rate Sets the Rebuild Rate. Select "Objects" → "Adapter" → "Sel. Adapter" → "Rebuild Rate" from the TOP menu. Available value is between 0% and 100%. Default value (recommended) is 30%. Hard disk drive information Checks hard disk drive information. Select "Objects" → "Physical Drive" → (select hard disk drive) → "Drive Properties" from the TOP menu. 98 User Guide www.bull.com Configuring Motherboard Jumpers With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. If you forget the passwords, however, your only option is to clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server. Caution ■ Clearing the CMOS data resumes the factory-set configuration data. ■ After clearing CMOS, you must run the BIOS SETUP utility and execute the following menus to reconfigure your motherboard. – Load Setup Defaults in the Exit menu – Memory Retest of Memory Configuration in the Advanced menu – Processor Retest of Processor Settings in the Main menu ■ Refer to “RAID Configuration” on page 84 for RAID configuration jumper setting. ■ Do not change any other switch settings. Any change may cause the server to fail or malfunction. Warning Do not change any other switch settings. Any change may cause the server to fail or malfunction. 99 User Guide www.bull.com A B Figure 28: Clear CMOS & Clear Password Jumpers A Clear password jumper (1) Normal (2) Clear password B Clear CMOS jumper 1-2 = Normal 2-3 = Clear CMOS The following describes the clearing procedure. Warning Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See “General Safety Information” on page 103 for details. ■ Do not disassemble, repair, or alter the server. ■ Do not remove the lithium battery. ■ Do not connect the ground line to a gas pipe. Caution Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See “General Safety Information” on page 103 for details. ■ Never attempt to lift the server only by yourself. 100 User Guide www.bull.com ■ Make sure to complete board installation. ■ Do not install the server on a rack with leaving covers removed. ■ Do not pinch your finger with mechanical components. ■ Note high temperature. ■ Do not pull out a device from the rack if the rack is unstable. ■ Do not leave more than one device being pulled out from the rack. 101 User Guide www.bull.com Clearing CMOS or Password To clear the CMOS or the password, do as follows: 1. Power off the server and disconnect the power cord and all the cables connected on the rear of the server. 2. Remove the logic cover. 3. Locate the position of the jumpers on the motherboard (see Figure 28: on page 100). 4. For clearing the BIOS password, remove the jumper strap on the BIOS password clear jumper. For Clearing the CMOS, move the jumper strap to the CMOS clear position (2-3). 5. Connect the power cord and power on the server. 6. Wait until the “Password cleared” or “CMOS cleared” message is displayed (about 5 seconds). 7. Power off the server and disconnect the power cord. 8. Re-install the jumper block to the default position. 9. Reinstall the cover removed in Step 2. 10. Plug the power cord and all the cables to the server and turn on the server. 11. Press F2 when prompted to run the BIOS Setup utility, and select "Load Setup Defaults" at the Exit menu. Caution ■ Clearing the CMOS data resumes the factory-set configuration data. ■ After clearing CMOS, you must run the BIOS SETUP utility and execute the following menus to reconfigure your motherboard. – Load Setup Defaults in the Exit menu – Memory Retest of Memory Configuration in the Advanced menu – Processor Retest of Processor Settings in the Main menu 102 User Guide www.bull.com Upgrading Your System General Safety Information Warning The DC push-button on/off switch on the front panel does not turn off completely the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage. Caution Operating your system with the top covers removed can damage your system components. For proper cooling and airflow, always replace the top covers before powering on your system. Warning Avoid burns: If the system has been running, any installed processor and heat sink on the processor board(s) will be hot. To avoid the possibility of a burn, be careful when removing or installing components that are located near processors. Contact your sales representative or dealer for a list of approved optional peripheral devices. Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. 103 User Guide www.bull.com Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. 104 User Guide www.bull.com Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system. You will need this information when configuring your system. Tools Recommended for Upgrading Your System Depending on the upgrade, you will need one or more of the following tools: ■ Phillips screwdriver (#1 bit and #2 bit) ■ Flat-head screwdriver ■ Small needle nose pliers ■ Pen or pencil ■ ESD workstation or antistatic wrist strap (recommended) Preparing Your System for Upgrade To prepare your system for installation or removal of system components perform the following procedure: 1. Observe the safety and ESD precautions listed under “General Safety Information” and “Static Precautions” at the beginning of this chapter. 2. Shutdown the operating system (OS). 3. If necessary, press the power on/off switch on the front panel of the server (see See “Powering On Your System” on page 62.). The power-on LED goes out. 4. Power off the peripheral devices. 5. Unplug the system power cord(s) from the AC wall outlet(s). Note: If the system power cord is connected to a power control unit such as an UPS (Uninterruptible Power Supply), refer to the UPS user's guide for proper power-off procedures. 6. Unplug all the I/O cables connected to the rear panel of your system. 105 User Guide www.bull.com Removing and Replacing the Top Cover The top cover is made of two separate parts. The front part (Drive Cover) must be removed to install or remove a 5.25-inch optical device. The rear part (Logic Cover) needs to be removed to install or remove DIMM or PCI boards. This section explains how to: ■ Remove and install the front bezel, see “Front Bezel” on page 106 and pull the server out from the rack. ■ Remove and install the drive cover, see “Drive Cover” on page 108 ■ Remove and install the logic cover, see “Logic Cover” on page 110 The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. Caution Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. ■ Do not install the server on a rack with leaving covers removed. ■ Do not pinch your finger with mechanical components. ■ Note high temperature. ■ Do not pull out a device from the rack if the rack is unstable. ■ Do not leave more than one device being pulled out from the rack. Front Bezel 1. See the section “Preparing Your System for Upgrade” on page 105 to prepare. 2. Insert the attached security key into the key slot and turn the key to the front bezel side with it pressed lightly to release the lock. 3. Hold the right end of the front bezel lightly to pull it toward you (1 in figure below). 106 User Guide www.bull.com 4. Slide the front bezel to the left a little to remove the tab from the frame and then remove the front bezel from the server (2 in figure below). 5. Loosen the two captive thumbscrews (B in figure below) on the front panel. 6. Hold the handles (C in figure below) and slowly pull out the server from the rack until it locks. B B C C When inserting the server back into the rack, push the release levers on the rails on the sides of the server to unlatch the server. Be very careful not to get your finger caught in doing so. To install the front bezel, latch the tab (A) at the left side of the front bezel on the server frame (B). After the installation, lock the front bezel by using the key for security. A B 107 User Guide www.bull.com Drive Cover Open the drive cover when installing/removing a fan assembly, processor, and backup file device or reconnecting an internal cable. Removal 1. See the section “Preparing Your System for Upgrade” on page 105 to prepare. 2. Pull out the server from the rack. 3. Slide the drive cover toward the front of the server while pressing the lock button on the cover. 4. Lift off the drive cover from the server. Figure 29: Removing the Drive Cover Installation When installing the drive cover, check that the tab of the cover is securely inserted into the slot in the server frame. Slide the drive cover toward the rear of the server. The drive cover is locked when a distinct "click" is heard. At this time, check the release button for normal state. Figure 30: Replacing the Drive Cover 108 User Guide www.bull.com Note: The system must be operated with the drive cover installed to ensure proper cooling. A Figure 31: Relase Button A: Closed B: Open 109 B User Guide www.bull.com Logic Cover Open the logic cover when installing/removing a DIMM, processor, and PCI add-in card or reconnecting an internal cable. Removal 1. 2. 3. 4. See the section “Preparing Your System for Upgrade” on page 105 to prepare. Pull out the server from the rack. Loosen a captive thumbscrew at the rear of the server. Slide the logic cover toward the rear of the server and lift off the cover from the server. Figure 32: Removing the Logic Cover Installation When installing the logic cover, check that the tab of the cover is securely inserted into the slot in the server frame. Slide the logic cover toward the front of the server and secure the cover with captive thumbscrew. Figure 33: Replacing the Logic Cover 110 User Guide www.bull.com Upgrading Microprocessor The server may have another CPU installed in addition to the standard CPU (Intel Xeon Processor). Caution ■ The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU. Do not touch the CPU pins by a bare hand or place the CPU directly on the desk. For static notes, see “Static Precautions” on page 103. ■ Do not operate the system until checking that the additionally installed CPU is in normal state. ■ Make sure to use the CPU authorized by Bull. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repair of the server due to failures or damage resulted from installing such a board will be charged. A B D C Figure 34: Processor Slots A: Front Side B: Rear Side C: Processor #1 D: Processor #2 111 User Guide www.bull.com Note: If the different revision of the processor is installed in the multiprocessor system, Windows logs the following information every startup. If this message is logged, it is no problem for operation. 112 User Guide www.bull.com Installation Take the following steps to install the CPU. 1. See the section “Preparing Your System for Upgrade” on page 105 to prepare. 2. Pull out the server from the rack. 3. Remove the logic cover and drive cover. See “Drive Cover” on page 108 and “Logic Cover” on page 110. 4. Remove the PCI riser module. See “Installing and Removing a PCI Board” on page 132. 5. Remove two screws securing the support arm. 6. Remove the support arm from the chassis. Figure 35: Removing the Support Arm Note: Loosen the screws when the support arm comes up. Press firmly the support arm before removing the screws. 7. Remove the processor duct from the chassis. Figure 36: Removing the Processor Air Duct 8. Locate the CPU socket which you are going to install CPU. 113 User Guide www.bull.com 9. Remove the protective socket cover from the load plate. Caution Do not discard the protective socket cover. Always replace the socket cover if the processor is removed from the socket. Figure 37: Removing the Protective Socket Cover 10. Open the socket lever by pushing the lever down and away from the socket. Figure 38: Unlocking the Socket 11. Lift The Load Plate. Figure 39: Lifting the Load Plate Caution Do not touch the socket contacts. 114 User Guide www.bull.com 12. Remove the processor from the protective cover. Caution ■ Hold the processor only at the edges, being careful not to touch the bottom of the processor. ■ Do not discard the protective processor cover. ■ Always replace the processor cover if the processor is removed from the socket. 13. Hold the processor with your thumb and index fingers oriented as shown in the figure below. Caution Make sure fingers align to the socket cutouts. A B C Figure 40: Holding the processor A: Pin Marker B: Notches C: Key 115 User Guide www.bull.com 14. Align notches with the socket. 15. Lower the processor straight down without tilting or sliding it in the socket. 16. While pressing down on the load plate, close and engage the socket lever. Figure 41: Socket Lever 17. Put the heat sink on CPU and fix the heat sink with four screws. 2 3 4 1 Figure 42: Securing the Heatsink Note: Take care of the direction of the heat sink (see figure below).. 116 User Guide www.bull.com 18. Make sure that the heat sink is level. Notes: ■ If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: - –The CPU is not positioned correctly. - –All screws are not completely tightened. ■ Do not move the secured heat sink. 19. Install the processor air duct. A B Figure 43: Installing the CPU Air Duct A: Processor Duct B: USB Cable Note: Place the internal USB cable onto the processor duct (see figure above). 20. Reinstall the support arm. A B Figure 44: Reinstalling the Support Arm A: USB cable 117 User Guide www.bull.com B: Support Arm Notes: ■ Make sure the support arm holds the processor duct firmly (see figure below) ■ Loosen the screws when the support arm comes up. Press firmly the support arm before removing the screws. 21. Install the covers you removed previously. 22. Power on the server, start the SETUP utility, and set "Processor Retest" of "Processor Settings" on the Main menu to "Enable". 23. Set "Reset Configuration Data" on the Advanced menu to "Yes". This setting is required to change the hardware configuration data. See “BIOS Setup Utility” on page 68 for details. 24. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in “POST Error Messages” on page 199. 25. To add one CPU to the server in 1-CPU configuration to operate the server with more than one CPU, change the driver of [Computer] in the device manager to [ACPI multi-processor PC] and then update the system. 118 User Guide www.bull.com Removal To remove the CPU, prepare the removal referring to steps 1 and 12 in the installation procedure and do the reverse procedure of steps 17 to 9. Caution ■ Do not remove any CPU unless it is failed. ■ After the operation, heat may make the cool seat at the bottom of the heat sink adhere to the CPU. To remove the heat sink from the CPU, first turn the heat sink to the left and right slightly to make sure that the heat sink can be apart from the CPU. Removing the heat sink with it adhering to the CPU may cause the CPU and/or socket to be defected. Figure 45: Removing the Heat Sink Do the following procedure if a CPU is removed (or replaced). 1. Start BIOS Setup to select menus "Main" – "Processor Settings" – "Processor Retest" in the order to clear the error information on the removed CPU (see “BIOS Setup Utility” on page 68). When a CPU is replaced, select menus "Main" – "Processor Settings" to check that the ID and L2 Cache of the additional CPU are defined normally (see “BIOS Setup Utility” on page 68). 2. Set "Reset Configuration Data" on the Advanced menu to "Yes." This is required to update the hardware configuration information. See “BIOS Setup Utility” on page 68 for details. 119 User Guide www.bull.com Installing or Removing Random Access Memory Install the additional DIMM (Dual Inline Memory Module) to the DIMM socket on the mother board in the server. The mother board is provided with twelve DIMM board slots. Note: Up to 48 GB of memory (4 GB DIMM x 12) can be installed. Caution ■ The DIMM is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the DIMM. Do not touch the DIMM terminals or on-board parts by a bare hand or place the DIMM directly on the desk. For static notes, see “Static Precautions” on page 103. ■ Make sure to use the DIMM authorized by Bull. Installing a third-party DIMM may cause a failure of the DIMM as well as the server. Repair of the server due to failures or damage resulted from installing such a board will be charged. 120 User Guide www.bull.com Installation Order DIMMs must be populated in pairs and in the following order: Group #1, #2, #3, #4, #5 and #6. DIMM #41 DIMM #42 DIMM #43 DIMM #11 DIMM #12 DIMM #13 DIMM #21 DIMM #22 DIMM #23 DIMM #31 DIMM #32 DIMM #33 Order Group Sockets N° 1 1 #11 and #21 2 2 #31 and #41 3 3 #12 and #22 4 4 #32 and #42 5 5 #13 and #23 6 6 #33 and #43 Figure 46: Locating the DIMM Sockets Caution ■ Install matched pairs of DIMMs equal in speed and size. ■ Refer to “Using the Memory RAS Features” on page 126 to configure the memory mirrorins and online sare memory features. Installation Install a DIMM as described in the following procedure. Caution The server supports only low-profile DIMMs (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. 121 User Guide www.bull.com 1. See the section “Preparing Your System for Upgrade” on page 105 to prepare. 2. Pull out the server from the rack. 3. Remove the logic cover and drive cover. See “Drive Cover” on page 108 and “Logic Cover” on page 110. 4. Remove the PCI riser module. See “Installing and Removing a PCI Board” on page 132. 5. Remove the two screws securing the support arm. 6. Remove the support arm from the chassis. Figure 47: Removing the Support Arm Note: Loosen the screws when the support arm comes up. Press firmly on the support arm to remove the screws. 7. Remove the processor duct from the chassis. Figure 48: Removing the Processor Duct 122 User Guide www.bull.com 8. Locate the DIMM socket of your choice and make sure the clips at both ends of the socket are pushed outwards to the open position. 9. Push the DIMM straight into the socket. Note: Make sure of the orientation of the DIMM. Position the DIMM so that a notch in the bottom edge of the DIMM aligns with the keyed socket. Applying too much pressure can damage the socket. Keyed DIMMs insert only one way. Caution To avoid damaging the socket, do not apply excessive force while pressing the DIMM. The levers automatically close when the DIMM is inserted into the socket. A B Figure 49: Inserting the DIMM in the Socket A: Key Slot B: Key 10. Reinstall the support arm. A B Figure 50: Reinstalling the Support Arm 123 User Guide www.bull.com A: USB cable B: Support Arm Notes: ■ Make sure the support arm holds the processor duct firmly (see figure below). ■ When the support arm comes up, you may lose the screws. Press firmly the support arm before tightening the screws. A B Figure 51: Support Arm (Detail) A: Support Arm B: Processor Duct 11. Install the components you removed in steps 3 to 7. 12. Power on the server and verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in “POST Error Messages” on page 199. 13. Start the SETUP and select [Advanced] → [Memory Configuration] to verify that the installed DIMM shows the status "Normal". (See “BIOS Setup Utility” on page 68 or details.) 14. Select "Yes" for [Reset Configuration Data] on the [Advanced] menu. This setting is required to change the hardware configuration data. See “BIOS Setup Utility” on page 68 for details. 15. If the Windows operating system is in use, set the paging file size to the recommended value (total memory size × 1.5) or a greater value. Removal Remove the DIMM according to the following procedure. 124 User Guide www.bull.com Notes: ■ To remove the failed DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. ■ The server operates only when at least two DIMMs are installed. 1. See the section “Preparing Your System for Upgrade” on page 105 to prepare. 2. Pull out the server from the rack. 3. Remove the logic cover and drive cover. See “Drive Cover” on page 108 and “Logic Cover” on page 110. 4. Remove the PCI riser module. See “Installing and Removing a PCI Board” on page 132. 5. Remove the two screws securing the support arm. 6. Remove the support arm from the chassis. Figure 52: Removing the Support Arm Note: Loosen the screws when the support arm comes up. Press firmly on the support arm to remove the screws. 7. Remove the processor duct from the chassis. Figure 53: Removing the Processor Duct 125 User Guide www.bull.com 8. Open the levers at both sides of the socket from which you remove the DIMM. The DIMM is unlock and ready for removal. Figure 54: Removing the DIMM from the Socket 9. Hold the DIMM by the edges, lift it away from the socket, and store it in a antistatic package. 10. Install the components you removed in steps 3 to 7. 11. Power on the server and verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in “POST Error Messages” on page 199. 12. Start the SETUP and select [Advanced] → [Memory Configuration] → [Memory Retest] → [Enabled] to clear the error information of the removed DIMM. (See “BIOS Setup Utility” on page 68 for details.) 13. Select "Yes" for [Reset Configuration Data] on the Advanced menu. This setting is required to change the hardware configuration data. See “BIOS Setup Utility” on page 68 for details. Using the Memory RAS Features The server has the memory mirroring and online spare memory features as well as the chipkill ECC memory feature, which can automatically correct a memory error (multibit error) causing system shutdown. Caution The memory mirroring and online spare memory features are not available in the normal memory configuration. (The chipkill ECC memory feature can operate in any configuration.) 126 User Guide www.bull.com The memory area on the motherboard of the server is divided into two memory branches as shown in the figure below. A B D C #11 #21 #31 #41 #1 #2 #12 #22 #32 #42 #3 #4 #13 #23 #33 #43 #5 #6 Figure 55: Memory Branches A: Motherboard B: Memory Controller C: Memory Branch #1 D: Memory Branch #2 The memory mirroring and online spare memory features keep memory redundancy between memory branches and within a memory branch by monitoring or altering memory active/inactive status, respectively. 127 User Guide www.bull.com Memory Mirroring The memory mirroring feature writes the same data into two groups of DIMMs corresponding with each other between memory branches (mirror set) to provide data redundancy. A B D C Gr oup#1 #1 Group#2 #2 Data 1 Data 2 Data 3 Data 4 Data 1 Data 2 Data 3 Data 4 #1 #2 #3 #4 #5 #6 E E E Figure 56: Memory Mirroring A: Motherboard B: Memory Controller C: Branch #0 D: Branch #1 E: Mirroring Pairs Note: The operating system only recognizes half of the total physical capacity. The memory mirroring feature can be used under the following conditions: ■ Install memory devices on four memory sockets configuring a mirror set. ■ All the installed memory devices should have the same capacity. ■ Run SETUP, change the parameters appropriately in the [Mirror] menu selected as shown below, save the settings and exit from SETUP. [Advanced], [Memory Configuration], [Memory RAS Feature], [Mirror] ■ Install memory devices in the following order: Groups 1 and 2, Groups 3 and 4, Groups 5 and 6 The following mirroring cannot be configured: ■ Memory mirroring between different mirror sets. 128 User Guide www.bull.com ■ Memory mirroring within a specific memory branch. The table below lists examples of DIMM installation patterns enabling the memory mirroring feature to be used. Example Memory Set (Group #) Memory Set (Group #) Memory Set (Group #) Capacity #1 #2 #3 #4 #5 #6 Physical Logical 1 2GB 2GB - - - - 4GB 2GB 2 2GB 2GB 1GB 1GB - - 6GB 3GB 3 2GB 2GB 2GB 2GB - - 8GB 4GB 4 2GB 2GB 1GB 1GB 1GB 1GB 8GB 4GB 5 2GB 2GB 1GB 1GB 2GB 2GB 10GB 5GB 6 2GB 2GB 2GB 2GB 1GB 1GB 10GB 5GB 7 2GB 2GB 4GB 4GB 4GB 4GB 12GB 6GB 8 2GB 2GB 2GB 2GB 2GB 2GB 12GB 6GB 9 2GB 2GB 1GB 1GB 4GB 4GB 14GB 7GB 10 2GB 2GB 4GB 4GB 1GB 1GB 14GB 7GB 11 2GB 2GB 2GB 2GB 4GB 4GB 16GB 8GB 12 2GB 2GB 4GB 4GB 2GB 2GB 16GB 8GB 13 2GB 2GB 4GB 4GB 4GB 4GB 20GB 10GB 14 4GB 4GB 4GB 4GB 4GB 4GB 24GB 12GB 15 8GB 8GB 8GB 8GB 8GB 8GB 48GB 24GB 129 User Guide www.bull.com Online Spare Memory The online memory spare feature puts a group of memory devices within a memory branch into standby status as spare devices. If an unrecoverable error occurs in a DIMM of the running group, the feature automatically changes the running DIMM from the failed one to a DIMM in the standby group to continue the processing. A B D C #1 #2 #3 #4 #5 #6 E F Figure 57: Online Spare Memory A: Motherboard B: Memory Controller C: Branch #0 D: Branch #1 E: In Operation F: Standbys Note: The operating system recognizes the memory devices as those with capacities less than the actual physical capacities. (The recognized capacities vary depending on the number of DIMMs and the physical capacity per DIMM.) The online spare memory feature can be used under the following conditions: ■ Install memory devices to more than one group in each memory branch. The server can operate even if the memory branches are different in the number of DIMMs. For example, no error occurs if memory branches 0 and 1 include four DIMMs (or two groups) and six DIMMs (or three groups), respectively. 130 User Guide www.bull.com ■ DIMMs installed in a specific memory branch should have the same capacity. The server operates properly as long as DIMMs of the same capacity are installed in each memory branch. (For example, the server can operate if the total capacity of memory branch 0 is different from that of memory branch 1.) ■ Run SETUP, change the parameters appropriately in the [Sparing] menu selected as shown below, save the settings and exit from SETUP. [Advanced], [Memory Configuration], [Sparing] ■ Install memory devices in the following order: Group 1, Group 3, Group 5 for memory branch 0 Group 2, Group 4, Group 6 for memory branch 1 The following sparing can be neither configured nor set. ■ Sparing to another memory branch. ■ Specification of arbitrary memory devices as spare. The group of the largest number within a specific memory branch can be specified as spare. The table below lists examples of DIMM installation patterns enabling the online spare memory feature to be used. While the following patterns are provided for memory branch 0, the same patterns can also be adapted to memory branch 1. Example Memory Blanch #0 Capacity (Group #) #1 #3 #5 Physical Logical 1 1GB 1GB - 2GB 1GB 2 1GB 1GB 1GB 3GB 2GB 3 2GB 2GB - 4GB 3GB 4 2GB 2GB 2GB 6GB 5GB 5 4GB 4GB - 8GB 6GB 6 4GB 4GB 4GB 12GB 10GB 7 8GB 8GB - 16GB 12GB 8 8GB 8GB 8GB 24GB 20GB Depending on the specification of the memory controller, the spare memory is set in units of rank memory. The logical memory capacity of single rank memory differs from that of dual rank memory when online spare memory is specified. ■ Single rank memory configuration Logical memory capacity = (Physical memory capacity * Number of DIMMs) – (Physical memory capacity) ■ Dual rank memory configuration Logical memory capacity = (Physical memory capacity * Number of DIMMs) – (Physical memory capacity / 2) 131 User Guide www.bull.com Installing and Removing a PCI Board The server has two "riser cards" on the mother board that enable installation of PCI boards. Three PCI boards can be installed on each riser card. (Up to six PCI boards can be installed in total.) Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card. Caution ■ The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board. Do not touch the PCI board terminals or onboard parts by a bare hand or place the PCI board directly on the desk. For static notes, see “Static Precautions” on page 103. ■ Some restrictions are imposed on the combination of PCI boards which can be installed in the server. Contact your sales agent for details. ■ A riser card is designed for installing only low-profile PCI boards or full-height PCI boards. Before installing a PCI board, make sure of the card specification. ■ Disable the option ROM (such as the BIOS utility startup) for the PCI slot if the SCSI controller, disk array controller, LAN board (network booting) or FibreChannel controller has no hard disk drive containing an OS connected. For more information, see “BIOS Setup Utility” on page 68. A B C D Figure 58: Motherboard Riser Cards A: Motherboard Front Side B: Motherboard Rear Side C: Riser card slot for full-height PCI boards 132 User Guide www.bull.com D: Riser card slot for low-profile PCI boards 3C 3B 2C 2B 1C 1B Figure 59: Locating the Riser Cards and PCI Slots Notes: Observe the following notes on installing/removing a PCI board: ■ Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand. Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads. ■ A riser card is designed for installing only low-profile PCI boards or full-height PCI boards. Before installing a PCI board, make sure of the card specification. ■ The motherboard is not equipped with a connector for a LED relay cable. ■ The system usually searches for the PCI board in the following order: PCI Slot 3B → 1B → 2B → 1C → 3C → 2C When the Riser Card (PCI-X 2U) is installed: PCI Slot 3B → 2B → 1B → 1C → 3C → 2C ■ The PCI devices of the same type (including onboard PCI device) may be recognized in different order from that described above, depending on OS or disk array BIOS utility. Check the slot location of PCI device by PCI bus number, device number and function number shown in the table below. Onboard NIC1 Bus number Device number Function number C 0 0 Onboard NIC2 C 0 1 Onboard SAS D 5 0 Slot 1C 18 0 X Slot 2C 20 0 X Slot 3C 1C 0 X Slot 1B 0D* 3 X Slot 2B 0D* 9 X Slot 3B 3* 0 X * On certain PCI devices, other bus numbers may be assigned. ■ Set "Disabled" for the optional ROM of a LAN device not to be booted by using the BIOS SETUP utility. 133 User Guide www.bull.com ■ If an additional LAN device is installed in slot 3C or 3B, it is hard to push the catch of the connector with your finger that is connected to the LAN port. Disconnect the connector pushing the catch with a standard screwdriver. At this time, be very careful for the screwdriver not to damage the LAN port or other ports. ■ If a bootable PCI board (e.g., a disk array controller, SCSI controller, or LAN card) is additionally installed, the boot priority is changed to the default. After the additional installation, start the BIOS SETUP utility, select [Boot] → [Boot Device Priority], and set the new boot priority. ■ If an option operating with only 33 MHz is installed in one of the slots (1C, 2C, and 3C, or 1B, 2B, and 3B) on a PCI riser card, the options installed in the other slots of the same riser card are subjected to operation with only 33 MHz. ■ Contact your service representative for the acceptable optional PCI board. 134 User Guide www.bull.com Installation Take the following steps to install a PCI board on the riser card: Caution ■ Each riser card supports low-profile or full-height PCI boards. Before installing a PCI board, check the type of the PCI board. ■ When installing a PCI board, check that the card connector matches the connector of the riser card. 1. 2. 3. 4. See the section “Preparing Your System for Upgrade” on page 105 to prepare. Pull out the server from the rack. Remove the logic cover. Lift straight up and remove the riser card assembly from the server. Figure 60: Removing the Riser Card Assembly 5. Remove a screw securing an expansion slot cover. Low-profile type Full-height type 135 User Guide www.bull.com 6. Remove the extension slot cover. Note: Keep the removed extension slot cover for future use. Low-profile type Full-height type Figure 61: Removing an Extension Slot Cover 7. This step is only required for a PCI board of the full-height/full-length type. Before installing a PCI board of the full-height/full-length type, remove the retainer (A in figure below) from the PCI board, and then unlock and open the card retainer clip on the other side of the guide rail. A Figure 62: Removing the PCI Board Retainer 136 User Guide www.bull.com 8. Install the PCI board on the riser card. Align the PCI board terminal section with the riser card slot, and firmly push the PCI board until it is fully seated. B A Figure 63: Low-Profile (left) and Full-Height (right) PCI Cards A: Top end of the PCI board bracket B: Guide rails Caution ■ Do not touch the terminals of the riser cards and PCI boards with your bare hand. Fingerprints and dust left on them cause the server to malfunction. ■ If you are unable to install a PCI board correctly, remove it, and then install it again. Be careful not to apply excess force to a PCI board or riser card. Doing so may damage the card. Notes: ■ Check that the top end of the PCI board bracket is inserted in the designated slot of the riser card. ■ If a full-height PCI board is installed, check that the PCI board bracket and the edge of the opposite card are inserted in the guide rails of the riser card. 137 User Guide www.bull.com 9. Secure the board with a screw removed in Step 5. Low-profile type Full-height type 10. Securing the PCI Card with a Screw 11. Insert the riser card into the slot on the mother board. Align the riser card terminal section with the slot on the mother board, and firmly push the riser card until it is fully seated. Figure 64: Installing the Riser card Assembly 12. After the insertion, press the riser card down with your fingers until it is fully seated. Figure 65: Fully Sating the Riser Card Assembly 138 User Guide www.bull.com 13. Install the components you removed previously. 14. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in “POST Error Messages” on page 199. 15. Select "Yes" for [Advanced] → [Reset Configuration Data]. This setting is required to change the hardware configuration data. See “BIOS Setup Utility” on page 68 for details. 16. Start the BIOS configuration utility in the installed card, and set up the card. Presence/absence of the utility and the start and operation methods depend on the card. For details, see the manual provided with the card. Removal Remove a PCI board in reverse order of the installation steps. 139 User Guide www.bull.com Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identical rated battery from the same manufacturer. Remove the battery from the motherboard as follows: Caution Removing the battery from the motherboard causes the computer to lose system configuration information. Before removing it, run Setup and record the system configuration settings. Use this information to restore the system after replacing the battery. 1. Turn off and unplug the system unit and any external options connected to the system. 2. Remove the cover. See “Removing and Replacing the Top Cover” on page 106 3. Locate the battery on the motherboard. See “System board Features” on page 27 4. Use your finger to carefully remove the battery from the battery socket on the motherboard. Warning The battery may explode if it is incorrectly replaced or improperly discarded. Use only an identical rated battery from the same manufacturer. 5. 6. 7. 8. With the positive (+) side facing up, press the new battery into the socket. Replace the system unit cover. Connect external peripherals and power cables. Run Setup to reconfigure system parameters. 140 User Guide www.bull.com Installing or Removing a Hard Disk Drive The server supports Serial Attached SCSI (SAS) hard disk drives. Caution ■ Only install hard disks approved by your sales representative. Installing a third-party hard disk may cause failures of both the server and the hard disk. Purchase hard disks of the following models: SAS drives - 36.3 GB, 15,000 rpm, SAS - 73.2 GB, 15,000 rpm, SAS - 146 GB, 15,000 rpm, SAS - 300 GB, 15,000 rpm, SAS All six slots may contain a hard disk approximately 25.4 mm (1 inch) high. The SAS Port numbers are always assigned to hard disks as shown below. D A B C A D 0 3 1 4 2 5 E F SAS Port 0 B SAS Port 1 C SAS Port 2 SAS Port 3 E SAS Port 4 F SAS Port 5 Figure 66: Hard Disk Drives SAS Port Numbers Note: The disk identification numbers, allocated to the hard disk drives by the RAID configuration software, vary between card manufacturers. If you have any doubts, please use the disk management software or the RAID controller BIOS to identify a specific drive. The hard disk drive bays are connected to the SAS connector on the motherboard when the server is shipped. 141 User Guide www.bull.com Installation Take the following steps to install a hard disk drive. This procedure applies to all the hard disk drive bays. Note: Any hard disk can be installed or removed in or from the server only by removing the front bezel. Caution In the disk array configuration, use the hard disks having the same specification including the capacity. 1. See “Preparing Your System for Upgrade” on page 105 described earlier to prepare. 2. Unlock the front bezel with the security key and remove the front bezel. 3. Locate the slot in which you are going to install a hard disk drive. The server has six slots. Install hard disk drives in ascending order of the SAS Port numbers. The SAS Port numbers assigned to the slots are all determined. 4. Unlock the lever of the hard disk drive carrier and open the handle. Figure 67: Opening the Hard Disk Drive Carrier Lever 5. Fit a hard disk drive into the empty carrier, and secure it with two screws on each side. 6. Align the drive carrier with the bay guide rail. 7. Slide the drive carrier into the bay until it locks with the backplane connector. Caution Push the hard disk drive carrier until the hook of the handle hits the frame. 142 User Guide www.bull.com Caution Hold the hard disk drive carrier with both hands securely and carefully. Hook Figure 68: Sliding the Hard Disk Drive Carrier into the Bay 8. Close the lever ensuring the drive is secured. The handle is locked when a distinct "click" is heard. Caution Be careful not to get your finger caught between the handle and tray. Try to push the drive further to check that it is firmly secured. Note: Check that the handle is hooked to the frame when the hard disk drive is inserted. 143 User Guide www.bull.com Figure 69: Locking the Hard Disk Drive Carrier Lever 9. Install the front bezel you removed in step 2. There are tabs on the left side of the front bezel. Engage the tabs with the server frame, install the front bezel, and lock it with the security key. Removal Take the following steps to remove a hard disk drive: Note: If removing a failing hard disk drive, check the slot in which the DISK lamp of the hard disk drive is amber before starting the removal. A Hard disks lamps A Figure 70: Hard Disks Lamps 1. See “Preparing Your System for Upgrade” on page 105 to prepare. 144 User Guide www.bull.com 2. Unlock the front bezel with the security key, and remove the front bezel. 3. Push the lever to unlock, and put the handle down. 4. Firmly hold the handle and hard disk drive, and pull out the hard disk drive. 2 1 Figure 71: Sliding the Hard Disk Drive out of the Bay 5. Remove the screws (two on each side) securing the failing hard disk drive into the carrier, remove the hard disk drive and and set it aside. 6. Align the empty drive carrier with the bay guide rail. 7. Slide the drive carrier into the bay until it locks with the backplane connector. 8. Install the front bezel you removed in step 2. When the hard disks are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk into a new one. The auto-rebuild feature is available for the RAID1, RAID5, or RAID10 disk array configuration. Note: Onboard RAID controller (HostRAID) supports RAID levels RAID0 and RAID1. Auto-rebuild is carried out when you hot-swap a failed hard disk with a new one (replace the disk while the server is powered). While auto-rebuild is in progress, the DISK lamp flashes green and amber alternatively to indicate it. Caution ■ When auto-rebuild fails, the DISK lamp lights in amber. Remove and install the hard disk again to restart autorebuild. ■ If the disk array monitoring utility is installed, it may display or act as follows. If the DISK lamp does not light in amber after auto-rebuild, however, auto-rebuild has completed successfully. 145 User Guide www.bull.com - –Displays "Rebuild was cancelled" on the screen while auto-rebuild is in progress. - –Appears to stop and restart auto-rebuild. Observe the following notes for auto-rebuild. ■ Do not power off the server in the period between a hard disk error and completion of auto-rebuild. ■ When you removed a hard disk, wait at least 90 seconds before installing the hard disk back again. ■ Do not replace another hard disk while rebuilding is in progress. (The DISK lamp flashes in green and amber alternatively while rebuilding the hard disk.) 146 User Guide www.bull.com Installing and Removing a Power Supply Unit Your server contains one or two power supplies. The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one of the power supplies fails. Installation Take the following steps to install a power supply unit: 1. See “Preparing Your System for Upgrade” on page 105. Caution Be sure to turn off the power. Failure to do so causes the server to malfunction or fail. 2. Pull the cable arm toward the rear of the server, and check the slot for installing an optional power supply unit. 3. Hold and pull the lever of the blank cover and remove the blank cover. Figure 72: Removing the PSU Slot Blank Cover Note: Keep the removed blank cover for future use. 147 User Guide www.bull.com 4. Insert the power supply unit. Figure 73: Inserting the Power Supply Unit Caution Do not touch the contacts (A in figure below) of the power supply unit. A A Gold-plated contacts Figure 74: Power Supply Unit Contacts 148 User Guide www.bull.com 5. Grasp the handle and firmly push the power supply. The power supply unit is locked when a distinct "click" is heard. Figure 75: Locking the Power Supply Unit 6. Connect two power cords. Use the power cords provided with the system. The AC power lamps flash when the power cords are connected. B A C E A B C D E D Power supply unit 1 (standard) Power supply unit 2 (option) Power cord for power supply unit 1 Power cord for power supply unit 2 AC power lamps Figure 76: Connecting the Power Cords 7. Power on the server. The AC power lamps light on. 8. Check, by the Status lamp or on the POST screen, that there are no errors related to the power supply units. See “POST Error Messages” on page 199 for details on the error messages. If the AC power lamps are off, reinstall the power supply units. If the same error message still appears, contact your sales representative. 149 User Guide www.bull.com Replacing a Failing Power Supply Unit Caution Do not remove a power supply unit operating normally. Note: ■ If one power supply unit fails while the server contains two power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state). (Skip step 2.) ■ In configuration of two power units, AC power may be supplied only to a single power unit through the power cord connected to the power unit. If so, the power lamp on the other power unit (to which a power cord is not connected) blinks amber. When a power cord is connected to the power unit to supply AC power, the lamp changes to blink green. If the lamp still blinks amber, contact your service representative to ask maintenance. 1. Locate the failing power supply unit by the AC power lamp on the rear of each power supply unit. (The lamp of the failing power supply unit is amber.) 2. Shutdown the system, and press the power switch to turn off the power. 3. Disconnect the power cord from the failed power supply. 4. Hold the handle of the failing power supply. 5. While pressing the lever, pull the power supply to remove it from the chassis. 1 2 Figure 77: Pulling the Power Supply Unit out of the Chassis 150 User Guide www.bull.com 6. If operating the server with a single power supply unit without installing a new one, install the cover you removed in step 3 of installation procedure. Caution To maintain the cooling effect in the server, install the blank cover in the vacant slot. 7. Install the new power supply unit taking steps 4 to 8 of "Installation", and check that the power supply unit is installed normally. Note: If one of the two power supply units of the server is replaced while the power is on, the POWER lamp of the new power supply unit goes on. (If it is replaced while the power is off, the lamp flashes. The lamp goes on when the power is turned on.) 151 User Guide www.bull.com Installing and Removing a Disk Array Controller Board The disk array controller board is an optional PCI board provided to improve data reliability. Installing the disk array controller board allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration. Caution ■ The disk array controller board is extremely sensitive to static electricity. Make sure to touch the metal frame of the Server to discharge static electricity from your body before handling the disk array controller board. Do not touch the disk array controller board terminals or on-board parts by a bare hand or place the disk array controller board directly on the desk. For static notes, see “Static Precautions” on page 103. ■ Making hard disks in the disk array configuration or changing the RAID level initializes hard disks. If the hard disk to be configured in the array has your valuable data stored, make sure to make a backup copy of the data before installing the disk array controller board and configuring the array. ■ The disk array configuration requires at least two hard disks. ■ Use hard disks of the same capacity and performance (e.g., revolution) for each pack to configure them in the array. Notes: ■ Before installing a disk array controller board, start the SETUP utility, select [Advanced] → [PCI Configuration], and check that [Enabled] is set for the parameter [PCI Slot xx ROM] (xx: PCI slot number). ■ Your motherboard includes an onboard RAID controller supporting RAID 0 and RAID 1. ■ A disk array configuration of RAID1 or RAID5 increases disk reliability. However, the actually available capacity becomes smaller than the total hard disk capacity in the disk array configuration. 152 User Guide www.bull.com Installation See “Installing and Removing a PCI Board” on page 132 or refer to any additional specific manuals for the installation of a disk array controller. Removal Remove a disk array controller board in reverse order of the installation steps. Use of internal hard disk drives in a disk array configuration This subsection describes how to configure the internal hard disk drives installed in your system to the RAID drives. Onboard RAID Controller (RoMB) A RAID controller is factory embedded on your motherboard. To enable the onboard RAID controller, use the RAID configuration jumper on the motherboard as shown below. After changing the jumper setting, run the RAID configuration utility to configure the RAID system. ■ Jumper in position 1-2: The RAID controller is disabled. ■ Jumper in position 2-3: The RAID controller is enabled. Figure 78: RAID Configuration Jumper Optional RAID Controller Your server can include an optional PCI add-in RAID controller. The optional RAID controller can control the internal hard disk drives as the RAID drive. 153 User Guide www.bull.com To use the internal SAS hard disk drives in a disk array configuration with an optional RAID controller, reconnect the cable on the motherboard (excluding the zero-channel MegaRAIDSAS 8300XL RAID card). At the factory, the internal SAS cable is connected to the SAS interface connectors on the motherboard as shown below. B A Figure 79: SAS Connectors A: SAS Connector 1 (for ports 0 to 2) B: SAS Connector 2 (for ports 3 to 5) Change the SAS cable connection as described in the following procedures. 1. Remove the end of the SAS interface cable that is plugged into the SAS connectors on the motherboard. 2. Reinstall the end of the SAS interface cable just removed into the connector on the RAID controller. A B Figure 80: Rerouting the Cable Connection A: Optional RAID Controller B: To the backplane 154 User Guide www.bull.com 3. Replace the parts and covers, plug in the system power cord, and turn on the system to run the RAID utility (refer to the manual that comes with the optional RAID controller). Notes on Using the LSILogic MegaRAID SAS 8408E disk array controller (internal SAS HDD) ■ Pay attention to connect the interface cable to proper cable connectors P2 and P3. Otherwise, the SAS port number for hard disk drive may not be displayed correctly (see figure below). ■ Connect the cables to the disk array controller before installing the PCI riser module assembly to the chassis. Observe the following notes on configuring a disk array: - The hard disk drives installed must feature the same capacity and rotational speed. (The minimum number of required disks depends on the configuration of RAID (Redundant Arrays of Inexpensive [Independent] Disks).) - Select/set a RAID level "RAID0", "RAID1", or "RAID5" (optional RAID controller only) of disk array configuration. When installing a system in an internal hard disk, you should use "Express Setup" to perform all the procedures for RAID configuration, OS installation, and then OS setup. Use Express Setup even when not installing a system. Start Express Setup, select [OS Selection] → [Others]. The installer automatically performs all the procedures for RAID configuration, maintenance partition setting, and then maintenance utility installation. When making the setup in manual mode, use the RAID configuration utility in the chip on the board. You can start the utility during execution of POST that automatically starts immediately after you turn on the server power switch. For details, see the online document in the ExpressBuilder CD-ROM provided with the server. (The utility varies depending on the disk array controller board.) For details on the data transfer rate, RAID, and array configuration, see the manual provided with the disk array controller board as well as the online document. 155 User Guide www.bull.com Use of a disk expansion unit in a disk array configuration A disk expansion unit is an exclusive device that can install up to 14 hard disk drives. (The number of hard disk drives depends on the model.) The server containing a disk array controller board can connect one or two of these devices. For details on the number of devices connected, see the manuals provided with the disk array controller and disk expansion unit. Caution A disk expansion unit is provided with no hard disk drives. You need to purchase hard disk drives separately. An optional cable may be required to connect with a disk expansion unit. Refer to the manual coming with the disk expansion unit for details. After connecting the disk expansion unit, use the RAID configuration utility in the chip on the board to set the disk expansion unit in a disk array configuration (RAID0, RAID1, or RAID5). (The utility varies depending on the board.) For details on settings and the setting methods, see the online document in the ExpressBuilder CD-ROM provided with the server or the manual provided with the board. While a disk expansion unit is set in a disk array configuration, you can use the "Auto Rebuild" feature of the disk array controller to restore data if one of the hard disk drives installed in the disk expansion unit fails. (Replace the failing hard disk drive while the power is on. (Hot swapping)) 156 User Guide www.bull.com Installing and Removing a Backup Device The server has one slot for installing a backup device such as a magnetic tape drive. Caution ■ A SCSI cable and a PCI SCSI controller card are necessary to install a SCSI backup device. ■ Set "OFF" for the terminating resistor of the backup device you are going to install, and set a SCSI ID different from those of other devices. For the settings, see the manual provided with the server. ■ Install only a backup device specified by Bull. ■ The size of a backup device which can be installed in this server is as follows: Width: Up to about 9 cm (3.5 inches) Height: Up to about 4 cm (1.6 inches) 0 3 1 4 2 5 A Figure 81: Backup Device Slot A: Backup device Installation (IDE File Devices) 1. 2. 3. 4. See the section “Preparing Your System for Upgrade” on page 105. Pull out the server from the rack. Remove the drive cover. See “Drive Cover” on page 108. While pulling the lever toward the right side of the server, pull the DVD-ROM drive out of the chassis. Figure 82: Removing the Optical Disk Drive 157 User Guide www.bull.com 5. While pushing the latching tab that secures the device bay, push the device carrier out of front of the server. Figure 83: Unlocking the Backup Device Carrier Caution Be careful not to bend the latching tab by applying excess force. If the tab bends, straighten it out as it was. 6. Take out the device carrier from the front of the server. Figure 84: Taking the Backup Device Carrier out of the Chassis 7. Push the tabs at both ends of the front panel. Figure 85: Unlocking the Backup Device Carrier Front Panel 158 User Guide www.bull.com 8. Remove the front panel. Figure 86: Removing the Backup Device Carrier Front Panel Note: Keep the removed front panel for future use. 9. Insert the backup device into the device carrier. Figure 87: Inserting the Backup Device into the Device Carrier 10. Secure the backup device with the provided screws. Tighten two screws on each side. A Figure 88: Securing the Backup Device with Screws A: Screw hole not used 159 User Guide www.bull.com Notes: ■ Be sure to use the screws provided with the backup device. ■ Position the backup device so that the device screw holes align with the screw holes in the device carrier. ■ If you find it difficult to connect the cable of a long device, slide the device to the front in order to connect the cable. 11. Connect the power cable and interface cable to the device. A B Figure 89: Connecting the Cables to the Backup Device A: Power cable B: IDE cable 12. Insert the device carrier into the backup device bay halfway. Push the device carrier as far as it will go. It is locked when a "click" is heard. Figure 90: Locking the Backup Device Carrier Note: Be careful not to damage the connected power cable when inserting the device carrier. 160 User Guide www.bull.com 13. Connect the interface cable and power cable to the backplane as shown in figure below. Figure 91: Connecting the Cables to the Backplane 14. Insert the device carrier into the device bay until it locks. 15. Install the components you removed previously. 16. Install the device driver. Refer to the manual that comes with the device. Installation (SCSI File Devices) 1. See the section “Preparing Your System for Upgrade” on page 105. 2. Pull out the server from the rack. 3. Remove the logic cover and drive cover. See “Drive Cover” on page 108 and “Logic Cover” on page 110. 4. Remove the PCI riser module. See “Installing and Removing a PCI Board” on page 132. 5. Remove two screws securing the support arm. 6. Remove the support arm from the chassis. Figure 92: Removing the Support Arm Note: Loosen the screws when the support arm comes up. Press firmly the support arm before removing the screws. 161 User Guide www.bull.com 7. Remove the processor duct from the chassis. Figure 93: Removing the Processor Air Duct 8. While pulling the lever toward the right side of the server, pull the DVD-ROM drive out of the chassis. Figure 94: Removing the Optical Disk Drive 9. While pushing the latching tab that secures the device bay, push the device carrier out of front of the server. Figure 95: Unlocking the Backup Device Carrier Caution Be careful not to bend the latching tab by applying excess force. If the tab bends, straighten it out as it was. 162 User Guide www.bull.com 10. Take out the device carrier from the front of the server. Figure 96: Taking the Backup Device Carrier out of the Chassis 11. Push the tabs at both ends of the front panel. Figure 97: Unlocking the Backup Device Carrier Front Panel 12. Remove the front panel. Figure 98: Removing the Backup Device Carrier Front Panel Note: Keep the removed front panel for future use. 163 User Guide www.bull.com 13. Insert the backup device into the device carrier. Figure 99: Inserting the Backup Device into the Device Carrier 14. Secure the backup device with the provided screws. Tighten two screws on each side. A Figure 100: Securing the Backup Device with Screws A: Screw hole not used Notes: ■ Be sure to use the screws provided with the backup device. ■ Position the backup device so that the device screw holes align with the screw holes in the device carrier. ■ If you find it difficult to connect the cable of a long device, slide the device to the front in order to connect the cable. 164 User Guide www.bull.com 15. Connect the power cable and interface cable to the device. A B C Figure 101: Connecting the Cables to the Backup Device A: Power cable (attached) B: SCSI terminator C: SCSI cable (option) 16. Insert the SCSI cable into the server from the front of the server. Figure 102: Inserting the SCSI Cable 17. Insert the device carrier into the backup device bay halfway. Push the device carrier as far as it will go. It is locked when a "click" is heard. Figure 103: Locking the Backup Device Carrier 165 User Guide www.bull.com Note: Be careful not to damage the connected power cable when inserting the device carrier. 18. Connect the interface cable and power cable to the backplane as shown in figure below. Figure 104: Connecting the Cables to the Backplane 166 User Guide www.bull.com Note: Place the terminator at the end of the SCSI cable in the device bay. At this time, also confirm that the SCSI cable is not in contact with the latching tab of the device carrier. This prevents the cable from being damaged. A B D C Figure 105: SCSI Cable and Terminator Placement A: SCSI terminator B: IDE connector C: Latching tab D: SCSI cable 19. Insert the device carrier into the device bay until it locks. 20. Route the SCSI cable as shown in figure below. A Figure 106: Routing the SCSI Cable 167 User Guide www.bull.com A: SCSI cable 21. Install the optional SCSI controller to the PCI riser card. 22. Connect the SCSI cable to the SCSI connector on the SCSI controller. A B C Figure 107: Connecting the SCSI Cable to the SCSI Controller A: SCSI Cable B: SCSI Controller C: PCI Riser Card 23. Install the components you removed previously. 24. Install the device driver. Refer to the manual that comes with the device. Removal Remove the backup device in reverse order of the installation steps. 168 User Guide www.bull.com Installing and Removing a Redundant HotSwap Fan Your server can include four optional redundant hot-swap fans. #5 #1 #6 #2 #7 #3 #8 #4 Figure 108: System Fans Standard: #1, #2, #3, #4 Optional: #5, #6, #7, #8 Installation 1. 2. 3. 4. 5. See the section “Preparing Your System for Upgrade” on page 105. Pull out the server from the rack. Remove the drive cover. See “Drive Cover” on page 108. Locate the installation slot of your choice. Insert the hot-swap fan into the slot with its labeled side facing the rear of the server until it locks. A Figure 109: Inserting the Hot-swap Fan A: Labels 169 User Guide www.bull.com 6. Change the Redundant fan jumper setting from the position 1-2 (Normal) to 23 (Redundant Configuration). A Figure 110: Redundant Fan Jumper A: Jumper position Caution To avoid system malfunction, leave other jumpers at its default position. 7. Install the components you removed previously. Removal Follow these steps to remove or replace the hot-swap fan. 1. Pull out the server from the rack. 2. Remove the drive cover. See “Drive Cover” on page 108. 3. Locate the failed fan. Fault lamp on the fan turns on when a fan failure occurs. A fan failure is also indicated by NEC ESMPRO and system event log. 170 User Guide www.bull.com 4. While pressing release tabs on the top of the fan, pull the fan up to remove from the fan slot. Figure 111: Removing a Fan 5. Install the new fan into the vacant slot. Caution If all the redundant fans are removed, change the redundant fan jumper setting described earlier in the installation procedure. 171 User Guide www.bull.com Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS and system user information. Warning The DC push-button on/off switch on the front panel does not turn off completely the system AC power. +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Not disconnecting power before opening your system can result in personal injury and equipment damage Caution Running your system with the cover removed can damage your system components. For proper cooling and airflow, always replace the covers before powering on your system. Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. 172 User Guide www.bull.com Resetting the Server There are two ways to reset the server. Caution Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. ■ Hard reset Press the power switch at the front of the server. (see “Forcing a Power Shutdown” on page 66) Caution If the remote power-on function is used, cycle the power once to load the OS, and turn off the power again in the normal way. If the processor is heated excessively, the circuit for protecting expensive components is activated. If so, the POWER/SLEEP switch cannot be used to control the power because the system is entered into the reset status. Pull out the power cord and turn off the power. After a while, check the operation environment (including the ambient temperature). Then connect the power cord and turn on the power. Wait a while before powering the system on again. ■ Soft reset If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. 173 User Guide www.bull.com Troubleshooting Guide This section provides you a guide to identify a problem and locate its source. Warning The system power and any peripheral devices should be turned off before connecting or disconnecting peripheral devices to or from the system. Otherwise, you could permanently damage the system or peripheral devices. 1. Turn off the system and any peripheral devices. Disconnect all external peripherals from the system, except for the keyboard and monitor. The system´s power cord must be plugged into a grounded electrical outlet. 2. Make sure your keyboard and monitor are properly connected to the system. Turn the monitor on, then adjust its brightness and contrast controls to suit your preference (see your monitor´s documentation). 3. Turn the system on. If the power indicator does not light up, but the system seems to be operating normally, the indicator may need replacement. 4. Monitor the power-on self test (POST) execution. Each time you turn on the system, the POST checks the system board, memory, keyboard, and certain peripheral devices. 5. Check the following during the POST: IfthePOSTdoesnotdet ctanyerors,thesystemshouldbo tup. Erorsthatdonotprevent hebo tproces (non-fat lerors)displayames agethatmayap earsimilartothefol wingdisplay: ■ (Error Message Line 1) ■ (Error Message Line 2) ■ Press <F1> to continue, ■ <F2> to enter Setup ■ You should note the error and press F1 to resume the boot-up process, or F2 to enter Setup. 6. Errors that prevent the boot process from continuing (fatal errors) are communicated by a series of audible beeps. If this type of error occurs, record the information and refer to the Error Messages: Beep Codes section. System Viewers Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager. 174 User Guide www.bull.com Lamps The server includes lamps to indicate the server states by a variety of colors and display patterns on the front panel, hard disk drive, and power supply. Refer to“Status Indicators” on page 205 for more information. 175 User Guide www.bull.com Problems at initial System Start-up Problems that occur at initial system start-up are often caused by incorrect installation of components or incorrect configuration. Hardware failure is a less frequent cause. ■ Are all cables properly connected and secure? ■ Is AC power available at the wall outlet? ■ Are the configuration settings correct in Setup? Are all drivers properly installed? ■ Are all the expansion cards fully seated in their slots on the motherboard? ■ Are all DIMMs installed correctly? ■ Is the processor fully seated in its socket on the motherboard? ■ Are switches and jumpers on the system board correct (if they have been changed from their original default settings)? ■ Are all jumper and switch settings on optional add-on cards and peripheral devices set correctly? Check the documentation included with these devices for details. Ensure that there are no system resource conflicts between hardware components. (For example, two add-on cards could inadvertently share the same interrupt, resulting in a conflict.) ■ Are adapter cards and disk drives correctly installed? ■ Is the keyboard properly connected to the system and is it connected in the right PS/2 port? ■ Is a bootable diskette installed in your system's floppy drive A:? ■ Is the hard disk properly formatted or defined? ■ Is the operating system properly loaded? Check the operating system documentation. 176 User Guide www.bull.com Problems After the System Has Been Running Correctly After the system hardware and software have been running correctly, problems can indicate equipment failure. Use the checklist below to try and correct the situation. If the problem recurs after you have checked these items, refer to the “Troubleshooting Guide” on page 174 earlier in this chapter. ■ If you are running software from a diskette or CD, try using a new copy. ■ If you are running software from a hard disk drive, make sure that all of the necessary files are installed. There may be a problem with the copy on the hard disk. Reinstall the software on the hard disk and try again. ■ If problems appear intermittently, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), or other random component failures. ■ A transient voltage spike, power cut, or brownout may have occurred. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands. If necessary, exit any open applications and shut down your system power. Reboot the system, then load the software and try again. ■ Voltage spikes can occasionally cause the heads of the disk drive to contact the disk. This can corrupt or destroy data files. If you are experiencing voltage spikes on the AC electrical power line, install an uninterruptible power supply between the power outlet and the system’s power cord. 177 User Guide www.bull.com Problems Running New Application Software Problems occurring when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Use the checklist below to see if the situation may be easily corrected. If the problem persists after you have checked these items, contact the software vendor's customer service. ■ Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. ■ Is the software an authorised copy? Unauthorised copies often do not work. Obtain an authorised copy of the software. ■ If you are running the software from a CD or diskette, is it a good copy? ■ If you are running the software from a CD, is the disc scratched or dirty? ■ Is the software correctly installed? Were all necessary procedures followed and files installed? ■ Are the correct device drivers installed? ■ Is the software correctly configured for the system? ■ Are you using the software correctly? 178 User Guide www.bull.com Problems and Suggestions Contact your Authorised Service Representative if the suggested actions do not solve the problem. Table 20: Problems and Suggestions What to do Application software problems What to do Make sure all cables are installed correctly. Verify that your system hardware configuration is set correctly. In Setup, check the values against the system settings that you previously recorded. If an error is evident (wrong type of drive specified, for example), make the change in Setup and reboot the system. Record your change. Make sure the software is properly configured for the system. Refer to the software documentation for information. Try a different copy of the software to see if the problem is with the copy you are using. If other software runs correctly on the system, contact the vendor of the failing software. Characters on screen are distorted or incorrect Make sure the brightness and contrast controls are properly adjusted. Make sure the monitor's video signal cable and power cables are properly installed. (Shut down system power before reconnecting cables.) Make sure your monitor is compatible with the video mode you have selected. (Check your monitor's documentation.) Characters do not appear on screen Make sure the monitor is plugged in and turned on. Are the brightness and contrast controls properly adjusted? Make sure that the video signal cable is properly connected. (Turn the system power off before reconnecting cables). Make sure your system's video adapter card is installed, enabled. Reboot the system. CMOS RAM settings are wrong If system settings stored in CMOS RAM change for no apparent reason (for example, the time of day is in error), the backup battery may no longer have enough power to maintain the settings. Replace the battery. Diskette drive light does not go on Make sure the power and signal cables for the drive are properly installed. when drive is in use or is tested by Check that the drive is properly configured and enabled in Setup. POST. Hard drive light does not go on when drive is in use or is tested by POST. Power on light does not go on Make sure the power and signal cables for the drive are properly installed. Make sure the front panel connector is securely attached to the system board headers. Check that the drive is properly configured and enabled in Setup. Check the drive manufacturer's manual for proper configuration for remote hard disk drive activity. If the system is operating normally, check the connector between the system board and the front panel. If OK, the light may be defective. 179 User Guide www.bull.com Problems with the Server Fail to power on the server: ■ Is the server is properly supplied with power? - Check if the power cord is connected to a power outlet (or UPS) that meets the power specifications for the server. - Check the power cord for broken shield or bent plugs. - Make sure the power breaker for the connected power outlet is on. - If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. See the manual that comes with the UPS for details. Power supply to the server may be linked with the connected UPS using the CMOS Setup utility of the server. <Menu to check: [Advanced] - [AC-LINK]> ■ Did you press the POWER/SLEEP switch? - Press the POWER/SLEEP switch on the front of the server to turn on the power (the POWER/SLEEP lamp lights). Fail to power off the server ■ Is the power switch enabled? - Restart the server and start the BIOS setup utility ■ Is the server running in secure mode? - The power switch is disabled in the Secure Mode (Forced shutdown is also not available). To release the Secure Mode, enter the password specified with the BIOS Setup utility. No screen display appears and beep occurs. ■ Is the DIMM board installed securely? - Check whether the DIMM board is inserted into the mating connector securely. - Check whether DIMMs of different specifications are installed in the specific bank. - DIMMs must be populated in pairs and in the following order: 11 and 21, 31 and 41, 12 and 22, 32 and 42, 13 and 23, and 33 and 43. - Installed DIMMs must be the same speed and must all be registered. - Take a note of beep code pattern, and take appropriate action according to the table listed in “Beep Codes” on page 203. - Make sure the jumper switches have been returned to their original positions after CMOS clearing. See "Configuring Mother Board Jumpers" in Chapter 4 for the positions of the jumper switches. 180 User Guide www.bull.com POST fails to complete: ■ Is the DIMM board installed? - At least two DIMM boards are required for operation. - DIMMs must be populated in pairs and in the following order: 11 and 21, 31 and 41, 12 and 22, 32 and 42, 13 and 23, and 33 and 43. - Installed DIMMs must be the same speed and must all be registered. ■ Is the memory size large? - The memory check may take a few seconds if the memory size is large. Wait for a while. ■ Did you perform any keyboard or mouse operation immediately after you started the server? - If you perform any keyboard or mouse operation immediately after start-up, POST may accidentally detect a keyboard controller error and stops proceeding. In such a case, restart the server once again. Do not perform any keyboard or mouse operation until the BIOS start-up message appears when you restart the server. ■ Does the server contain appropriate memory boards or PCI devices? - Operation of the server with unauthorized devices is not guaranteed. Fail to access to internal or external devices (or such devices fail to operate): ■ Are cables properly connected? - Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. ■ Is the power-on order correct? - When the server has any external devices connected, power on the external devices first, then the server. ■ Did you install drivers for connected optional devices? - Some optional devices require specific device drivers. Refer to the manual that comes with the device to install its driver. ■ Is BIOS configuration correct? - Some devices connected to the serial or parallel port may require I/O port address or operation mode settings. Refer to the manual that comes with the board for details to make correct settings. The Power switch and sleep features are disabled: ■ Ιs the POWER switch masked by the BIOS feature? 181 User Guide www.bull.com - The BIOS can disable power-off with the POWER switch after the operating system is started (including shutdown by pressing the POWER switch for at least four seconds). Run the BIOS SETUP utility to change settings. The keyboard or mouse fails to operate: ■ Is the cable properly connected? - Make sure that the cable is connected to the correct connector on the rear of the server. - The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices). Power of the server first and connect it properly. ■ Is the BIOS configuration correct? - The keyboard and mouse may have been disabled with the BIOS SETUP utility of the server. Check the settings with the BIOS SETUP utility. ■ Are the server drivers installed? - Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed. (These drivers are installed along with the OS.) Some OS's allow you to change the keyboard and mouse settings. Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct. Fail to access to the CD-ROM: ■ Is the CD-ROM properly set in the DVD-ROM drive tray? - The tray is provided with a holder to secure the CD-ROM. Make sure that the CD-ROM is placed properly in the holder. ■ Is the CD-ROM applicable to the server? - The CD-ROM for Macintosh is not available for use. - For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Inserted the correct CD-ROM but an error message is displayed: The CD-ROM is not inserted or the wrong CD-ROM is inserted. Please insert the correct CD-ROM. OK ■ Is the data side of the CD-ROM dirty or injured? - Take the CD-ROM out of the DVD-ROM drive, check that it is not dirty or injured, reset and click [OK]. 182 User Guide www.bull.com Fail to access the hard disk (Refer to the documentation supplied with the disk array controller.) ■ Is the hard disk applicable to the server? - Operation of any device that is not authorized by Bull is not guaranteed. ■ Is the hard disk properly installed? ■ Is the hard disk properly configured? Fail to access the (internal or external) SCSI devices: ■ Is the SCSI device applicable to the server? - Operation of any SCSI device that is not authorized by Bull is not guaranteed. ■ Is the cable connection changed? ■ Are SCSI devices properly configured? - When the server has external SCSI devices connected, devices settings, including SCSI ID and terminator, are required. Refer to the manual that comes with the SCSI device for details. ■ Is cable length exceeded? - Refer to the manual that comes with the SCSI device for details. ■ Are the optional SCSI controllers properly configured? - When the server has an optional SCSI controller installed and SCSI devices connected to it, use the POST Setup utility that comes with the optional SCSI controller for proper configuration. See the manual that comes with the optional SCSI controller for details. The server is not found on the network: ■ Is the LAN cable connected? - Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the LAN cable to use conforms with the network interface standard. ■ Is the BIOS configuration correct? - The internal LAN controller may be disabled with the BIOS SETUP utility of the server. Check the setting with the BIOS SETUP utility. ■ Ηave the protocol and service already configured? - Ιnstall the distinctive network driver for the server. Make sure that the protocol, such as TCP/IP, and services are properly specified. ■ Ιs the transfer speed correct? 183 User Guide www.bull.com - Open the network property dialog box in control panel to specify the "Link Speed & Duplex" value the same as the value specified for HUB. Wake on LAN does not start from standby state. ■ Ιs Hub set to Auto-Negotiation? Or, Is the client set to Auto-Negotiation/optimum speed? - For both hub and client, Wake on LAN does not start from the standby state if the speed is fixed to 1000Mbps. Problems with Disk Array Configuration Check the following if the server configured with a disk array does not operate properly or if an utility does not operate correctly. Fail to display the BIOS banner to run the utility: ■ Ιs the mother board configured? - Change the RAID configuration jumper on the motherboard. Fail to install the OS: ■ Ιs the disk array controller configured? - Provide proper configuration for the disk array controller by using the SoftwareRAID Setup Utility (see Chapter 4). Fail to start the OS: ■ Did the BIOS of the disk array controller change? - Change the RAID configuration jumper on the motherboard. ■ Does the POST recognize the disk array controller? - Make sure that the disk array controller is connected correctly, and power on the server. - The disk array controller on the mother board may be faulty. Contact your service representative. Rebuild fails: ■ Ιs the capacity of the hard disk drive to be rebuilt sufficient? - The hard disk drive to be rebuilt should have a capacity equal to the failed hard disk drive capacity. ■ Is RAID0 configured? 184 User Guide www.bull.com - RAID0 has no data redundancy, and therefore, Rebuild is disabled in the RAID0 configuration. Replace the failed hard disk drive, create the configuration data again and initialize the hard disk drives. Then recover the data by using backup data. Auto rebuild fails: ■ Was a sufficient time taken for hot swap of hard disk drives? - To allow the auto rebuild to operate correctly, wait at least 90 seconds between the removal of the failed hard disk drive and the installation of a new hard disk drive. ■ Is the configuration correct? - Check the auto rebuild settings by using the SoftwareRAID Setup Utility. A hard disk drive fails: - Contact your service representative. Problems with Windows Server 2003 x64 Editions In some cases, an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: DCOM Category:Error Event ID: 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E-4E51800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S1-5-19}. This security permission can be modified using the component Services administrative tool. - The system can be operated normally. In some cases, an event log is registered as follows when you install Windows Server 2003 x64 Editions. Event Source:Service Control Manager Event Type:Error Event ID:7011 Description:Timeout (30000 milliseconds) waiting for a transaction response from the IMAP4Svc service. - If this event disappears when the system is rebooted, the system can be operated normally. 185 User Guide www.bull.com Problems with Windows Server 2003 R2 In some case, an event log is registered as follows when you operate Windows Server 2003 R2. Source: IPMIDRV Type: Error Event ID: 1001 Description: The IPMI device driver attempted to determine if the system supported an IPMI BMC device. The driver attempted to detect the presence of the IPMI BMC by searching the SMBIOS for Type 38 record. But either no record was found or the record was not compatible with the version of the device driver. If a SMBIOS Type 38 record was detected, the Dump Data field of the event contains a binary representation of the record. - If you use the "Hardware Management" feature provided by Windows Server 2003 R2, above-shown event log will be registered. 186 User Guide www.bull.com Problems with Windows Server 2003 Windows Product Activation This copy of Windows must be activated with Microsoft before you can continue. You cannot log on until you activate Windows. To shut down the computer click Cancel. In Windows Server 2003, the above message will be displayed if you use the operating system without executing the license authentication. Select "Yes", and execute the procedure for license authentication. Cannot install the operating system correctly. ■ Did you check the notes on installing the operating system? During installation, the following warning is registered in the System Log of the Event Viewer: Error detected on the device \Device\CdRom0 during the paging operation. - There is no problem on this issue. Fail to start the OS: ■ Is a floppy disk in the floppy disk drive? - Take out the floppy disk and restart the server. ■ Is the ExpressBuilder CD-ROM in the DVD-ROM drive? - Take out the ExpressBuilder CD-ROM and restart the server. ■ Is the OS broken? - Use recovery process to recover the system. (See "Recovery for Windows 2000 System" in this Chapter.) The OS presents unstable operation: ■ Did you update the system? - Installing a network drive after installation of the OS may cause unstable operation. Use the ExpressBuilder CD-ROM to update the system. The system does not restart automatically when a stop error occurs, though the system is adjusted to automatically restarting: - When the system does not restart automatically, restart it manually. The system restarts automatically when a stop error occurs, though the system is NOT adjusted to automatically restarting: - There is no problem about this issue. Check the System Event Log to check that STOP error occurred. 187 User Guide www.bull.com Cannot turn the power OFF at the blue screen: - If you want to turn off the power at the blue screen, execute forced shutdown (forced shutdown: continue to press POWER/SLEEP switch for 4 seconds). The power will not be turned off if you press the switch for less than 3 seconds. The PXE boot (network boot) fails or the server is not found on the network: ■ Is the cable connected properly? - Connect the proper cable to the network port on the rear of the Express server. In addition, make sure that the used cable conforms to the network interface standard. ■ Is BIOS configuration correct? - The internal LAN controller may be disabled with the CMOS Setup utility of the server. Check the setting with the BIOS setup utility. ■ Have the protocol and service already configured? - Install the distinctive network driver for the server. Make sure that the protocol, such as TCP/IP, and services are properly specified. ■ Is the transfer speed correct? - Open the network property dialog box in control panel to specify the link speed and duplex value the same as the value specified for HUB. ■ The Telnet Service is not installed. - Adjust the computer name to 14 characters or less, and then install the Telnet Service as described below: 1. Click [Run] on Start menu. 2. Type "tlntsvr /service" in the [Open] box, and click [OK]. 3. Click Start menu, point to [Control Panel] and click [Computer Management] and then click the [Services] to specify whether the Telnet Service is registered. Once the installation of Telnet Service is finished, you can reset the computer name to 15 characters or more. Problems with ExpressBuilder When the server does not boot from the ExpressBuilder CD-ROM, check the following: ■ Did you set the ExpressBuilder during POST and restart the server? - If you do not set the ExpressBuilder during POST and restart the server, an error message will appear or the OS will boot. ■ Is BIOS configuration correct? 188 User Guide www.bull.com - The boot device order may be specified with the CMOS Setup utility of the server. Use the CMOS Setup utility to change the boot device order to boot the system from the DVD-ROM drive first. <Menu to check: [Boot]> ■ Has an error message appeared? - When an error occurs while the ExpressBuilder is in progress, the following message appears. After this message appears, check the error and take the appropriate corrective action according to the message listed in the table below. Table 21: Error Messages Message Cause and Solution This machine is not supported This ExpressBuilder version is not designed for this server. Execute the ExpressBuilder on the compliant server. Hard disk access error The hard disk is not connected or has failed. Check whether the hard disk is correctly connected. NvRAM access error An access to the non-volatile memory (NvRAM) has failed. The system-specific information does not exist on the baseboard. Please restore the backup data or write the data by using [System Information Management] of the Off-line Maintenance Utility. Only the authorized personnel are allowed to do this operation. The system-specific information can't be acquired on the mother board. Problems with Express Setup ■ Express Setup cannot be used. Express Setup does not support the installation of Microsoft Windows Server 2003 x64 Editions. Perform “manual setup” if necessary. ■ Following message appears when you try to install Express Setup to the hard disk that has smaller capacity than the specified partition size: “The specified partition size has exceeded the capacity of the hard disk. The setup created the partition at the maximum size that can be reserved on the hard disk. Setup will continue the process.” Then the system displays the OK button. - It is not an abnormal condition. Press Enter to continue the installation. ■ The message “Press R to retry” can not be displayed correctly when copying the files from CD-ROM or checking CD-ROM: - Press R. When the message appears again even if you press R, restart the Express Setup from the beginning. In case the same result occurred after the restart of installation, contact Maintenance Service Company and ask them to check the DVD-ROM drive. 189 User Guide www.bull.com ■ Express Setup terminated and asks to input setup information. - There are some errors on the specified setup information. Follow the instruction to input the correct value. It is not necessary to cancel the installation. On Windows 2000, you might be asked to press Enter again after the last reboot of the setup. ■ [OK] appears on the [Role of Computer] screen. - If you select [OK] here, the setup will select the default value of Express Setup for the later specification to continue the process. Table 22: Default Value for Windows 2003 Specification of network Protocol Protocol TCP/IP[DHCP Specified] Service Select sharing Microsoft network files and printer. Client Microsoft network client. Component SNMP, IIS (Excluding Professional) Application NEC ESMPRO Agent MegaRAID Storage Manager (disk array systems) Power Console Plus (disk array systems) ■ [OK] does not appear on [Role of Computer] screen. - [OK] does not appear if the Setup File that has already been created is loaded. - [OK] appears only when you first enter the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], the [OK] will not appear even if you enter [Back] to go back to the [Role of Computer] screen. ■ Selected [Use Existing Array] at [New/Existing RAID Configuration], but the OS is installed in the whole area of the disk. - Is there any other partition than the partition to re-use (excluding maintenance area)? If no other partition exist, the setup will reserve the whole area of the disk to install operating system. ■ Specified to join the Domain, but the system is installed as Workgroup. - When the setup fails to join the Domain during the installation, it will install the system as Workgroup. Open [System] in Control Panel to specify joining the Domain. ■ Windows starts with a different display resolution from the specified value. - If the specified display resolution can not be used, the system will use the nearest value or the default value of the driver. ■ Entered the incorrect Product ID/CD key. 190 User Guide www.bull.com - Even if you entered the incorrect Product ID/CD key, Express Setup will start. However, the setup will stop and asks you to re-enter the correct value. Also in this case, input request will occur when rebooting after GUI setup completed during Express Setup. If these 2 inputs are done correctly, there is no problem on Windows setup. ■ Unable to specify the details of Network adapter. - In Express Setup, you can not specify the details of Network adapter. Specify them from Control Panel after starting Windows. ■ Windows is started with Network adapter that has not been specified during Express Setup - Windows will install the recognized Network adapter specified as default value. If you want to modify the specification, it can be done from Control Panel after starting Windows. Also, the Network adapter that has been specified during Express Setup but that is not connected will not be setup, though the protocol will only be installed. ■ Connected more than two Network adapter and specified different protocol for each adapter, but all the protocols are specified on either adapter. - It's a design. Each adapter is specified so that all the installed protocols can be used. The value that can not be specified during Express Setup will all be specified by default value. ■ When more than two Network adapter are specified, the detailed specification of TCP/IP protocol are all set to use DHCP. - When more than two Network adapter are specified, the detailed specification of the protocol may all be set by default value. Re-specify the details from Control Panel. ■ Not more than two Network adapter is connected, but the detailed specification of the protocol are all set by default.(e.g. Specified IP Address on TCP/IP, but DHCP is specified) - Are you specifying more than two protocols? In this case, the situation will be the same as connecting more than two Network adapter, so the detailed specification of the protocol are all set by default. Re-specify the details from Control Panel after starting the OS. Problems with Disk Array Configuration Refer to the manual supplied with the RAID controller. Problems with Master Control Menu The master control menu fails to appear: ■ Is your system Windows NT 4.0 or later, or Windows 95 or later? 191 User Guide www.bull.com - The CD-ROM Autorun feature is supported by Windows NT 4.0 and Windows 95. The older versions do not automatically start from the CD-ROM. ■ Is Shift pressed? - Setting the CD-ROM with Shift pressed down cancels the Autorun feature. ■ Is the system in the proper state? - The menu may not appear depending on the system registry setting or the timing to set the CD-ROM. In such a case, start the Explorer and run \MC\1ST.EXE in the CD-ROM. Problems with Configuration Diskette Creator ■ The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information. (When the Trekking command is used) - Ιf the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed correctly. ■ The Point to Point tunneling protocol cannot be set. - The protocol is not supported at present. After installation, set the protocol through Control Panel. In this case, rebooting is not necessary. ■ The details of a network adapter cannot be set. - Configuration Diskette Creator is unable to set the details of network adapters. Start Windows 2000/2003, and set the details through Control Panel. ■ More than one network board is connected during setting of setup information, but TCP/IP cannot be set for each network. - Perform the installation procedure during DHCP setting. To create a temporary IP configuration, perform the installation procedure during DHCP setting, and then set TCP/IP again through Control Panel. Problems with Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble occurring with the disk array in this system. 192 User Guide www.bull.com Collecting Dr. Watson Diagnostic Information Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. 193 User Guide www.bull.com Memory Dump If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label. You can specify the location to save the diagnostic information as you like... Caution ■ Consult with your sales agent before dumping the memory. Dumping the memory while the server is in process may affect the system operation. ■ Restarting the system due to an error may display a message indicating insufficient virtual memory. Ignore this message and proceed. Restarting the system may result in dumping improper data. Preparing for Memory Dumping Memory dumping with the DUMP switch may disable the server to restart. In such a case, it is required to force the server to shut down. This forced shutdown, however, is not available if "Enable" is selected for "Power Switch Inhibit" on the Security menu of the BIOS setup utility, SETUP, because this setting disables POWER switch operation. Follow the procedure below to change the setting to enable the forced shutdown and restart of the server. 1. Power on the server and start the BIOS setup utility, SETUP. 2. Select "Disable" for "Power Switch Inhibit" in the Security menu. 3. Save the configuration data and exit the SETUP. Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. Pressing the DUMP switch saves the dump file in the specified directory. (Memory dumping may not be available when the CPU stalls.) Warning Do not use a toothpick or plastic stick that could break easily. Do not use any pin easily broken such as a toothpick or plastic pin. 194 User Guide www.bull.com Off-Line Maintenance Utility The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. Caution ■ The Off-line Maintenance Utility is intended for use of your sales agent. The ExpressBuilder CD-ROM and the Off-line Maintenance Utility Bootable FD you have created contain a file that describes operation of the utility, but do not attempt to use the utility by yourself. Contact your sales agent and follow instructions. ■ Starting the Off-line Maintenance Utility disables any access from a client to the server. Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in many ways. Caution Do not start the Off-line Maintenance Utility while the server is in successful operation. ■ From the CD-ROM Set the ExpressBuilder CD-ROM in the DVD-ROM drive and reboot the system. After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility". The Off-line Maintenance Utility program starts from the CD-ROM. ■ From the floppy disk Set the Off-line Maintenance Utility Bootable FD in the floppy disk drive and reboot the system. The Off-line Maintenance Utility program starts from the boot disk. The Off-line Maintenance Utility Bootable FD is created by selecting "Tools" "Create Support FD" on the ExpressBuilder. ■ Manual start (by pressing F4) 195 User Guide www.bull.com When the Off-line Maintenance Utility is installed, press F4 while the start-up screen of the server is on screen. The Off-line Maintenance Utility starts from the hard disk. Off-line Maintenance Utility Features The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) Caution See the on-line help for details of the Off-line Maintenance Utility. For further information, ask your sales agent. ■ IPMI Information Viewer Provides the functions to view the system event log (SEL), sensor data record (SDR), and field replaceable unit (FRU) and to make a backup copy of them. Using this feature, you can find system errors and events to determine a maintenance part. ■ BIOS Setup Viewer Provides the functions to export the current configuration data defined with the SETUP utility to a text file. ■ System Information Viewer Provides the functions to view information on the processor and the BIOS and export it to a text file. ■ System Information Management Provides the function to make a back-up copy of your data. Without the backup data, the system-specific information and/or configuration may not be restored. Only the authorized personnel is allowed to restore the backup data. ■ Start of Utilities With the ExpressBuilder, you can start the following utilities installed in the maintenance partition. –System Management –System Diagnostics –Maintenance Partition Update 196 User Guide www.bull.com ■ Chassis Identify This function can distinguish the machine with the lamp or buzzer of the machine. This is convenient if you have to distinguish a machine among many machines on the rack. 197 User Guide www.bull.com If You Need Assistance If you have a problem with your computer, first review the troubleshooting sections of this guide. Note: Refer to the warranty booklet delivered with your system to find out how to contact the local office in your country. For technical support such as BIOS upgrades, consult our Web site at the following address: http://www.nec-computers.com. 198 User Guide www.bull.com Error Messages Error Messages If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. However, even when there is no hardware failure, use of the keyboard or mouse at the following timing causes the POST to assume a keyboard controller error and stop processing. ■ Immediately after the server is powered ■ Immediately after the system is rebooted in response to a keyboard instruction (simultaneous key entry of Ctrl + Alt + Delete) ■ Immediately after the system is rebooted in response to an OS instruction ■ During hardware initialization following restart of the POST When the POST detects a hardware failure due to the above reason, restart the server once again. If the same error message reappears, you may assume there is no hardware error. To ensure normal operation of the server, however, make sure to follow the following restrictions. ■ Do not make any keyboard entry or use the mouse before the memory count appears on the screen following the server power-on. ■ Do not make any keyboard entry or use the mouse before the start-up message of the SAS Configuration Utility appears on the screen following the server reboot. Note: Note the on-screen message before contacting your sales agent. The message might greatly help for the maintenance. POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages and actions to take. Note: Take a note on the messages displayed before consulting with your sales agent. Alarm messages are useful information for maintenance. 199 User Guide www.bull.com Table 23: POST Error Messages Error code Error message Recommended Action 0200 Failure Fixed Disk Contact your service representative. 0210 Stuck Key. Disconnect the keyboard and connect it again. 0211 Keyboard Error Disconnect the keyboard and connect it again. If the error cannot be corrected, contact your service representative. 0213 Keyboard locked - Unlock key switch. Release the lock of the key switch. If the error cannot be corrected in spite of the release of the lock, contact your service representative. 0220 Monitor type does not match CMOS - Run SETUP. Start the SETUP. If the error cannot be corrected in spite of the start of SETUP, contact your service representative. 0230 System RAM Failed at offset. Contact your service representative. 0231 Shadow Ram Failed at offset. 0232 Extended RAM Failed at address line. 0250 System battery is dead - Replace and run SETUP. Contact your service representative to replace the battery. (After restarting the computer, start the SETUP to provide the setting again.) 0251 System CMOS checksum bad - Default configuration used. The default values have just been set. Start the SETUP to provide the setting again. If the error cannot be corrected, contact your service representative. 0252 Password checksum bad - Passwords cleared. The password has just been cleared. Start the SETUP to provide the setting again. 0260 System timer error. 0270 Real time clock error. Start the SETUP to set the date and time again. If the same error occurs successively in spite of the resetting, contact your service representative. 0271 Check date and time setting. 02B0 Diskette drive A error. Start the SETUP to set the "Legacy Floppy A" in the Main menu again. If the same error occurs successively in spite of the resetting, contact your service representative. 02B2 Incorrect Drive A type - run SETUP. Start the SETUP to provide the setting again. If the error cannot be corrected, contact your service representative. 02D0 System cache error - Cache disabled. The cache cannot be used. Contact your service representative. 02D1 System Memory exceeds the CPU's caching limit. Contact your service representative. 02F4 EISA CMOS not writeable. 02F5 DMA Test Failed. 02F6 Software NMI Failed. 02F7 Fail-safe Timer NMI Failed. 0B22 Processors are installed out of order. Request the maintenance to replace the CPU. 0B28 Unsupported Processor detected on Processor 1. 0B29 Unsupported Processor detected on Processor 2. Make sure that the server supports the CPU. If you are not sure, contact your service representative to request the maintenance. 200 User Guide www.bull.com Table 23: POST Error Messages (Continued) Error code Error message Recommended Action 0B30 FAN1 Alarm occurred. Contact your service representative to replace the fan. 0B31 FAN2 Alarm occurred. 0B32 FAN3 Alarm occurred. 0B33 FAN4 Alarm occurred. 0B34 FAN5 Alarm occurred. 0B35 FAN6 Alarm occurred. 0B36 FAN7 Alarm occurred. 0B37 FAN8 Alarm occurred. 0B42 Resource conflict. Contact your service representative to replace the fan. Contact your service representative. 0B43 Warning: IRQ not configured. 0B45 System configuration data write error. 0B5F Forced to use Processor with error Because an error is detected in every CPU, the system is forcibly started. Contact your service representative. 0B60 DIMM group #1 has been disabled Contact your service representative. 0B61 DIMM group #2 has been disabled 0B62 DIMM group #3 has been disabled 0B63 DIMM group #4 has been disabled 0B64 DIMM group #5 has been disabled 0B65 DIMM group #6 has been disabled 0B70 The error occurred during temperature sensor reading. Contact your service representative. 0B71 System Temperature out of the range. Contact your service representative to replace the fan. 0B74 The error occurred during voltage sensor reading. Contact your service representative. 0B75 System voltage out of the range. 0B80 BMC Memory Test Failed. 0B82 Turn off the power once and then on again to start the server. If the error cannot be corrected, contact your BMC Firmware Code Area CRC check failed. service representative. BMC core Hardware failure. 0B83 BMC 1BF or 0BF check failed. 0B8A BMC SEL area full Clear the system event logs using the BIOS SETUP utility. 0B8B BMC progress check timeout. 0B8C BMC command access failed. Turn off the power once and then on again to start the server. If the error cannot be corrected, contact your service representative. 0B81 0B8D Could not redirect the console - BMC Busy - 0B8E Could not redirect the console - BMC Error - 0B8F Could not redirect the console - BMC Parameter Error - 0B90 BMC Platform Information Area corrupted. 0B91 BMC update firmware corrupted. 0B92 Internal Use Area of BMC FRU corrupted. This is not a fatal error. Turn off the power once and then on again to restart the server. If the error cannot be corrected, contact your service representative. 0B93 BMC SDR Repository empty. Turn off the power once and then on again to restart the server. If the error cannot be corrected, contact your service representative. 201 User Guide www.bull.com Table 23: POST Error Messages (Continued) Error code Error message Recommended Action 0B94 IPMB signal lines do not respond. 0B95 BMC FRU device failure. This is not a fatal error. Turn off the power once and then on again to restart the server. If the error cannot be corrected, contact your service representative. 0B96 BMC SDR Repository failure. 0B97 BMC SEL device failure. 0B98 BMC RAM test error. 0B99 BMC Fatal hardware error. 0B9A Management controller not responding. Update the optional RMC card firmware. If the error cannot be corrected, contact your service representative. 0B9B Private I2C bus not responding. 0B9C BMC internal exception. Turn off the power once and then on again to start the server. If the error cannot be corrected, contact your service representative. 0B9D BMC A/D timeout error. Turn off the power once and then on again to start the server. If the error cannot be corrected, contact your service representative. 0B9E SDR repository corrupt. 0B9F SEL corrupt. 0BB0 SMBIOS – SROM data read error. 0BB1 SMBIOS – SROM data checksum bad. 8100 Memory Error detected in DIMM group #1. 8101 Memory Error detected in DIMM group #2. 8102 Memory Error detected in DIMM group #3. 8103 Memory Error detected in DIMM group #4. 8104 Memory Error detected in DIMM group #5. 8105 Memory Error detected in DIMM group #6. 8160 Mismatch processor speed detected on processor 1. 9161 Mismatch processor speed detected on processor 2. None Expansion ROM not initialized – PCI Mass Storage Controller in slot n (n: slot number) Disable initialization of the optional device expansion ROM by using the BIOS SETUP utility (see Chapter 4). H/W Configuration of BMC is corrupted. !! Update BMC F/W Configuration by configuration tool !! !! Refer to BMC configuration manual !! Use the ExpressBuilder to configure the remote management card (see Chapter 6). Contact your service representative. Contact your service representative to replace the DIMM in the relevant group. Contact your service representative. 202 User Guide www.bull.com Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that a checksum error occurred on ROM. Table 24: POST Error Beep Codes Beeps Error Recommended Action 1-2 Option ROM initialization error 1. Check if the optional add-in card is properly installed. 2. Run the BIOS setup utility to check the IRQ assignment. 3. Ask your service representative to replace the add-in card or mother board.. 3-3 ROM checksum error Replace the mother board. DRAM refresh test error 1. Check if the DIMM is properly installed. 2. Remove the DIMM once, and then re-install it to check if it 1-2-2-3 1-3-1-1 operates normally. 3. Ask your service representative to replace the failed DIMM or mother board. 1-3-1-3 Keyboard controller error 1. Check if the keyboard is properly connected. 2. Replace the mother board 1-3-3-1 No memory or capacity check error 1. Check if the DIMM is properly installed. 2. Remove the DIMM once, and then re-install it to check if it 1-3-4-1 DRAM address error 1-3-4-3 DRAM test Low Byte error 1-4-1-1 DRAM test High Byte error operates normally. 3. Ask your service representative to replace the failed DIMM or mother board 1-5-1-1 CPU startup error 1-5-2-1 No CPU installed 1-5-4-4 Abnormal voltage operates normally. 3. Ask your service representative to replace the failed CPU. 2-1-2-3 BIOS ROM copyright test error Replace the mother board. 2-2-3-1 Unexpected interrupt test error 1. Check if the CPU is properly installed. 2. Remove the CPU once, and then re-install it to check if it 203 User Guide www.bull.com How to Identify BIOS Revision Level To identify your system's current BIOS revision level, perform either one or the other of the following procedures: 1. Power-on or reboot the system. 2. When logo displays, press the ESC key. 3. The BIOS revision level is displayed. Immediately press Pause to have time to read the BIOS version. or 1. Power-on or reboot the system. “Press <F2> to enter SETUP” displays. 2. Press F2. 3. In the Server menu, select System Management and press ENTER. The BIOS revision level is displayed. 204 User Guide www.bull.com Status Indicators This section explains the indication and meanings of the server lamps. 5 ID 2-1 2-2 4 1 2-1 & 2-2 3 4 5 1 3 Status lamp ACT lamps Disk access lamp Power lamp UID lamp (blue) Figure 112: System Front Lamps Power Lamp ( ) The green power lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the power lamp stays off. The power lamp indicates that the server is running in the power-saving mode (sleep mode). If the operating system supports the power-saving mode such as Windows Server 2003, running a command blinks the power lamp in green and place the server in the power-saving mode. Press the power switch to turn out the power lamp and place the server back in the normal mode. The power-saving mode is only available when the operating system supports the power-saving feature. Some operating systems allow you to set the server to automatically turn in the power-saving mode when no access is made to the server for a certain period of time or to select the power-saving mode with a command. Status Lamp ( ) The status lamp is on (green) while the server is operating normally. (The rear panel also has the status lamp on it.) If the status lamp is off or turns amber and flashes, it indicates that the server is in abnormal state. The table below explains the status lamp indication, the meanings, and the procedures. 205 User Guide www.bull.com Notes: ■ When NEC ESMPRO or the offline maintenance utility is installed, you can check the cause of a failure by referring to the error log. ■ Shutdown processing can be performed through the operating system. When you want to restart the system after turning the power off, restart the system by performing shutdown processing. If shutdown processing cannot be performed, restart the system by resetting, forcibly turning the power off, or disconnecting and then connecting the power cord. Table 25: Status Lamp Indications Status lamp indication Description Procedure On (green) The server is operating normally. Flashing (green) The server is operating with the memory or CPU in degraded state. An uncorrectable memory error has often occurred. Off On (amber) The power is off. POST is in progress. A CPU error occurred (IEER). A CPU temperature alarm was detected. A timeout occurred when the time set for the watchdog timer arrived. A CPU bus error occurred. A memory dump request is made. A temperature alarm was detected. – Check the AC power lamp indication on the rear panel of the server. Identify the device in degraded state by using the BIOS setup utility "SETUP," and replace it as soon as possible. – Wait for a while. The status lamp turns green when POST is completed. Turn the power off and then turn it on. If the POST screen displays an error message, take notes of the message, and contact your sales representative. Wait until the memory dump is completed. Check if the internal fans are clean and if the fan units are firmly connected. If the status lamp indication does not change when the fans are normal, contact your sales representative. Contact your sales representative. A voltage alarm was detected. All the power supply units failed. 206 User Guide www.bull.com Table 25: Status Lamp Indications (Continued) Flashing (amber) Either of the following was detected in the redundant power configuration: AC power not supplied to one of the two power supply units Failure of one of the two power supply units A fan alarm was detected. A temperature warning was detected. Connect the power cord to supply power. If the power supply unit is faulty, contact your sales representative. Check if the fan units are firmly connected. If the status lamp indication does not change when the fans are normal, contact your sales representative. Check if the internal fans are clean and if the fan units are firmly connected. If the status lamp indication does not change when the fans are normal, contact your sales representative. Contact your sales representative. A voltage warning was detected Disk Access Lamp ( ) The disk access lamp indicates the status of the hard disk mounted in the 3.5-inch disk bay. The lamp turns green each time access is made to the hard disk. When the disk access lamp turns amber, it indicates that a hard disk failure has occurred. Check the hard disk lamp for the status of the failing hard disk. Caution If a hard disk in the server is connected to the internal disk array controller (which is additionally mounted), the access lamp signal cable (connected to the connector on the mother board) must be connected from the disk array controller to the mother board. ACT Lamp ( ) The ACT lamp is green while the server is connected to the LAN. The lamp flashes while the server is accessed via the LAN (during transmission/reception of packets). The number next to the icon indicates the network port number on the rear panel of the server. UID Lamp (UID) Pressing the UID switch toggles the front panel UID lamp (blue) and the mother board UID lamp on and off. The mother board UID lamp is visible through the rear of the chassis and allows you to locate the server you're working on from the rear of the servers on a rack. 207 User Guide www.bull.com Disk Access Lamp The disk access lamp of the optical disk drive is on while the drive is accessed. Hard Disk Lamp The disk lamp (A) mounted in the 3.5-inch disk bay indicates the following depending on the status: A Figure 113: Hard Disk Lamp ■ Flashing (green) The lamp indicates that the hard disk is accessed. ■ On (amber) The lamp indicates a failure of a hard disk mounted in disk array configuration. Note: Even if one of the hard disks fails in disk array configuration (RAID1 or RAID5), the server can continue operation. However, replace the disk as soon as possible, and perform reconstruction (rebuild) processing. (The failing disk can be replaced in hot swap mode.) 208 User Guide www.bull.com ■ Flashing switching back and forth between green and amber The lamp indicates that reconstruction (rebuild) processing is being performed for the hard disk. (This flashing does not indicate a failure.) When a failing hard disk is replaced in disk array configuration, the system automatically rebuilds the data. (Auto-rebuild function) The lamp switches back and forth between green and amber during rebuild processing. The lamp goes off when the rebuild processing has terminated. It turns amber when the rebuild processing fails. Caution If the server is turned off during rebuild processing, the processing is stopped. Restart the server, mount the new hard disk in hot swap mode, and then perform rebuild processing again. Observe the following notes on using the auto-rebuild function. ■ Do not turn the power off. (Once the power is turned off, the auto-build function does not start.) ■ Let 90 seconds or more pass between when dismounting a failing hard disk and when mounting the new one. ■ Do not replace a failing hard disk while rebuild processing is being performed for another hard disk. LAN Connector Lamps There are two lamps for each of the three LAN ports (connectors) on the rear panel. B C A A Figure 114: LAN Connector Lamps 209 User Guide www.bull.com ■ LINK/ACT lamp (A) Each LINK/ACT lamp indicates the status of the standard network port of the server. While power is supplied to the server and HUB and the connection is correct, the lamp is on (green). The lamp turns green and flashes while the network port is transmitting/receiving data. If the lamp does not go on when the LINK state is placed, check if the network cable is in normal state and if it is connected correctly. If the lamp does not go on yet when the network cable is normal, the network (LAN) controller may be faulty. In this case, contact your sales representative. ■ Speed lamp (B) for the data transmission ports This lamp indicates whether each of the network ports normally equipped with the server is operated through the 1000BASE-T, 100BASE-TX or 10BASE-T network interface. If the lamp is lit amber, the network port is operated through 1000BASE-T. If the lamp is lit green, the network port is operated through 100BASE-TX. If the lamp is off, the network port is operated through 10BASE-T. ■ Speed LED (C) for the management port This LED indicates whether each of the network ports normally equipped with the server is operated through the 100BASE-TX or 10BASE-T network interface. If the LED is lit amber, the network port is operated through 100BASE-TX. If the LED is off, the network port is operated through 10BASE-T. AC Power Lamp 1 2 4 1 2 3 4 3 AC inlet AC power lamp Power supply slot 1 Power supply slot 2 Figure 115: Power Supplies There is an AC power lamp for the power supply unit on the rear. The lamp turns green and flashes when the power supply unit receives AC power from the power cord, which is connected to the AC inlet. (Flashing amber indicates no AC power is received in neither of two power supplies in the redundant configuration.) 210 User Guide www.bull.com The lamp turns green when the server power switch is turned on. If the lamp does not go on when the server power switch is turned on or if it turns or blinks amber, the power supply unit is probably faulty. In this case, contact your sales representative to replace the power supply unit. Note: If one power supply unit fails while an optional power supply is mounted, the system can continue operation with the other power supply unit (redundant function). The failing power supply unit can be replaced in hot swap mode (with the power on), without having to stop the system. 211 User Guide www.bull.com Appendix 1: Specifications Table 26: Specifications Item CPU Type Standard 1 Maximum 2 Chipset Memory Bull NovaScale R460 Intel® Xeon™ processor Intel 5000P (1066/1333 MHz) Minimum 2 GB (1 GB x 2) Maximum 48 GB (The standard DIMM must be replaced.) Expansion unit 2 DIMMs (512 MB / 1 GB / 2 GB / 4 GB) Expansion times 6 times Memory module SDRAM DIMM (Low Profile DDR2-533 or DDR2-667 FullBuffered Type) Error check ECC Graphics (VRAM) Integrated 2 MB Auxiliary input device Floppy disk (option) 3.5-inch drive x 1 (USB) Hard disk (standard) None Hard disk (maximum) 1.8 TB (300 GB x 6) DVD-ROM (standard) ATAPI interface x 1 (Load on tray type, x24 speed) Hard disk bay 6 slots 3.5-inch bay 1 slot Full height PCI EXPRESS (x8) x 1 slot PCI-X (64-bit/100 MHz) x 2 slots Low Profile PCI EXPRESS (x8) x 1 slot PCI EXPRESS (x4) x 2 slots Additional bay Additional slot LAN interface 1000Base-T/100Base-TX/10Base-T (2 ports) 100Base-TX/10Base-T management port (1 port) External interface Keyboard/mouse MINI DIN 6-pin connector (1 port) USB 4-pin (4 ports, 2 at front panel, 2 at rear panel) Serial 2 ports, (D-sub 9-pin) Network RJ-45 (2 ports) Display MINI D-sub 15-pin SCSI Option Cabinet design Rack-mount type (2U) External dimensions 427 (width) x 88 (height) x 722 (depth) mm Weight (Max.) 21 kg (30 kg) Power supply 100 to 120 VAC ±10%, 200 to 240 VAC ±10%, 50/60 Hz ±1 Hz Power consumption (maximum) 527 VA, 516 W (790 VA, 780 W) 212 User Guide www.bull.com Table 26: Specifications (Continued) Environmental requirements Others Temperature 10 to 35 °C (operating), -10 to 55 °C (non-operating, storage) Humidity 20 to 80% RH (no condensation) ExpressBuilder supported, NEC ESMPRO provided in the standard configuration 213 User Guide www.bull.com Appendix 2: IRQs The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Requests The factory-set IRQs are assigned as follows: Table 27: Interrupt Requests IRQ Peripheral Device (Controller) IRQ Peripheral Device (Controller) 0 System timer 12 Mouse 1 Keyboard 13 Numeric processor 2 - 14 Primary IDE 3 COM2 serial port 15 Secondary IDE 4 COM1 serial port 16 USB 5 PCI 17 VGA 6 - 18 - 7 PCI 19 USB 8 Real-time clock 30 LAN1 9 ACPI compliant system 31 LAN2 10 PCI 49 Onboard SAS 1 11 BMC IRQ 50 Onboard SAS 2 PIRQ and PCI Device The factory-set PCI device interrupts are assigned as follows. Table 28: PCI Devices Interrupts Menu Option Interrupt Recommended PCI IRQ 1 LAN 1 IRQ 7 PCI IRQ 2 - IRQ 7 PCI IRQ 3 - Auto Select PCI IRQ 4 USB ports 1 and 2 IRQ 5 PCI IRQ 5 PCI slot #1 IRQ 11 PCI IRQ 6 - Auto Select PCI IRQ 7 - Auto Select PCI IRQ 8 USB port 3 IRQ 5 214 User Guide www.bull.com I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Table 29: I/O Port Address Address* Chip in Use 00 – 0F DMA1 controller 20 – 21 Interrupt controller 1 2E – 2F Super I/O configuration 40 – 43 Timer 1 4EÅ|4F (Super I/O configuration 2) 60 Keyboard/mouse 61 Non-maskable interrupt 64 Keyboard/mouse 70 - 73 Real time clock, Non-maskable interrupt 80 – 8F DMA1, DMA2 92 Port 92 A0 – A1 Interrupt controller 2 B2 – B3 Advanced power management C0 – CF DMA controller 2 F0 Coprocessor 170 – 177 (IDE secondary bus) 1F0 – 1F7 (IDE primary bus) 2F8 – 2FF Serial port 2 370 – 377 (Floppy disk controller 2), IDE controller 2 3BF – 3DF VGA 3F0 – 3F7 Floppy disk controller1, IDE controller 1 3F8 - 3FF Serial port 1 4D0 - 4D1 Interrupt controllers 1 and 2 CF8 – CFB PCI configuration address/reset control CFC - CFF PCI configuration data * Hexadecimal notation 215 User Guide www.bull.com Appendix 3: Maintenance This chapter describes the daily maintenance of the system and precautions when relocating or storing the system. Making Backup Copies We recommend you make backup copies of your valuable data stored in hard disks of the system on a regular basis. For backup storage devices suitable for the system and backup tools, consult with your sales agent. When you have changed the hardware configuration or BIOS configuration, select "System Information Management" and then "Save" of the Off-line Maintenance Utility to make a backup copy of the system information. Also make a backup copy of the disk array configuration data if your system is in the array configuration. When your hard disks have been auto-rebuilt due to a failure, it is recommended to make a backup copy of the configuration data. To make a backup copy of the configuration data, use the configuration utility that is resident in the FLASH memory on the optional disk array controller board. Refer to the manual supplied with the board. Cleaning Clean the system on a regular basis to keep the system in a good shape. Warning ■ Do not disassemble, repair, or alter the system ■ Do not look into the optical device drive ■ Do not remove the lithium battery ■ Disconnect the power plug before working with the system Caution ■ Avoid installation in extreme temperature conditions ■ Make sure to complete board installation ■ Protect the unused connectors with the protective cap 216 User Guide www.bull.com Cleaning the External Surfaces of the system Caution ■ To avoid altering the material and color of the system, do not use volatile solvents such as thinner and benzene to clean the system. ■ The power receptacle, the cables, the connectors on the rear panel of system, and the inside of the system must be kept dry. Do not moisten them with water. For daily cleaning, wipe the external surfaces of the system with a dry soft cloth If stains remain on the surfaces: 1. Make sure that the system is off-powered (the POWER/SLEEP lamp goes off). 2. Unplug the power cord of the system from a power outlet. 3. Wipe off dust from the power cord plug with a dry cloth. 4. Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water, and squeeze it firmly. 5. Rub off stains on the system with the cloth prepared in Step 4. 6. Soak a soft cloth in water, squeeze it firmly, wipe the system with it once again. 7. Wipe the system with a dry cloth. 8. Wipe off dust from the fan exhaust opening on the rear of the system with a dry cloth. Cleaning the Interior of the system One important item in a good maintenance program is regular and thorough cleaning of the interior of the system, especially around the motherboard. Dust buildup inside the system can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling. Excessive heat will shorten the life of system components. Also, dust may contain conductive or corrosive materials that can cause short circuits or corrosion of electrical contacts. How often you should clean the interior of the system depends on the environment in which it is located. For most office environments, you probably should clean the system every 12 months. For more severe environments, clean the interior every 6 months. 217 User Guide www.bull.com To clean the interior of the system, you will need a small vacuum cleaner (with plastic tipped nozzle and electrostatic protection), a computer grade canned air, and a small brush. Warning Unplug all power cords before performing any maintenance. Voltage is present inside the system and display unit even after the power is turned off. All voltage is removed only when the power cord is unplugged. Caution Do not use the brush made of chemical fabric, or the cleaning material that will generate an electrostatics. To clean the interior of the system: Turn off the system and unplug all power cables. Remove the logic cover and the drive cover. Use a small brush to loosen any dust and debris on the mother board. Use computer grade canned air to blow dust off components on the motherboard. 5. Use a small vacuum cleaner with plastic tip to vacuum out dust and debris from the interior of the system. 6. Reinstall the logic cover and the drive cover. 7. Reconnect all power cables and turn on the system. 1. 2. 3. 4. Cleaning the Keyboard 1. Power off the system and peripheral devices. The POWER/SLEEP lamp is off. 2. Wipe the keyboard surface with a dry cloth. 218 User Guide www.bull.com Cleaning the Mouse The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust. To clean the mouse: 1. Prepare cold or lukewarm water, neutral detergent, alcohol, two dry soft clothes, and cotton swabs. 2. Power off the system. The POWER/SLEEP lamp goes off. 3. Turn the mouse upside down, and rotate the mouse ball cover counterclockwise to remove it. 4. Take out the ball from the mouse. Cover the bottom of the mouse with your hand, and turn your hand holding the mouse (the mouse is on your palm with the button upward). The mouse ball is released onto your palm. 5. Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water, and squeeze it firmly. 6. Rub off stains on the mouse ball. Softly wipe the mouse ball with the cloth prepared in Step 5. 7. Wipe the mouse ball with a dry soft cloth. 8. Wipe three small rollers inside the mouse with a cotton swab soaked with alcohol. Wipe stains slowly and carefully by rotating rollers with the tip of the cotton swab. 9. Blow out any dust from the mouse. Protect your eyes from the dust. 10. Put the mouse ball back into the mouse. 11. Place the mouse ball cover, and rotate it clockwise until it is locked. Cleaning an Optical Drive and CD-Rom/CD-RW/DVD-Rom A dust-accumulated tray or a dusty optical drive may cause the device not to read data correctly. To Clean an Optical Drive: 1. Power the system. The POWER/SLEEP lamp is lit. 2. Press the optical drive tray Open/Close button on the front of the optical drive. The tray os openning. 3. Hold the CD-ROM/CD-RW or DVD-Rom and take it out from the tray. Note: Do not touch the signal side of the CD-ROM with your hand. 219 User Guide www.bull.com 4. Wipe the tray with a dry soft cloth. Caution Do not wipe the lens of the optical drive. Doing so may damage the lens and may cause a malfunction of the drive. 5. Push on the tray front to close the tray. To Clean a CD-Rom or CD-RW or DVD-Rom: Wipe the signal side of the disk with a dry soft cloth. Caution ■ Wipe disks from the center to the outside. ■ Use only CD-ROM cleaner if necessary. Cleaning a CDROM or CD-RW or DVD-ROM with record spray/cleaner, benzene, or thinner causes damage to the disk contents. At worst, inserting the disk into the system may cause failure. 220 User Guide www.bull.com System Diagnostics The System Diagnostics runs several tests on the system. Use the System Diagnostics program in the ExpressBuilder CD-ROM provided with the system to diagnose the system. Test Items The following items are tested in system diagnostics. ■ Memory ■ CPU cache memory ■ Hard disk used as a system Caution When executing the System Diagnostics, make sure to disconnect the LAN cable. The network may be influenced when executing the System Diagnostics with the LAN cable connected. Note: On checking the hard disk, no data is written into the disk. 221 User Guide www.bull.com Starting and Ending the System Diagnostics There are two ways to diagnose the system: to use the local console (keyboard) of the system itself, and to use the management PC via serial port (remote console). Caution Use the serial port to execute System Diagnostics with remote console. The LAN connection is not for System Diagnostics. Procedures to start the diagnostics program is as follows: 1. 2. 3. 4. 5. 6. Shutdown the OS, and power off the system. Then, unplug the power cord. Disconnect all the LAN cables from the system. Plug the power cord and power on the system. Reboot the system with the ExpressBuilder CD-ROM. Select [Tools]. Select [System Diagnostics]. The System Diagnostics starts and completes in three minutes. When the diagnosis completes, the test window title shows "Test End". ■ Diagnosis tool title: shows a name of this diagnosis and Version information. ■ Test windows title: shows the progress of diagnosis. When it completes, it shows "Test End". ■ Test Result: shows the information including time of start, end and progress, and result of the diagnosis. ■ Guide line: shows a description of keys to navigate the window. ■ Test window: Move the cursor and press Enter to view the detail of the diagnosis. If an error is detected during the System Diagnostics, the test result shows "Abnormal End" in red color. Move the cursor and press Enter on the diagnosis which error occurred. Take a note of the error message showed, and contact your sales agent. 222 User Guide www.bull.com 7. Follow the Guide line shown in the bottom of the screen and press Esc to show the End user Menu. ■ <Test Result> shows the screen of the diagnosis completed aforementioned. ■ <Device List> shows the information of all the devices connected. ■ <Log Info> shows the log information and error messages of the diagnosis. it can be saved to a floppy disk. To save the log information to a floppy disk, insert a formatted floppy disk to a floppy disk drive and select <Save [F]>. ■ <Option> gives access to the different option menus. ■ <Reboot> Restarts the system. 8. Select <Reboot> in the Enduser Menu above. The Express system restarts and ExpressBuilder boot the system. 9. Exit ExpressBuilder, and remove the CD-ROM from the optical device drive. 10. Turn off the system and unplug the power cord from the receptacle. 11. Reconnect all the LAN cables to the system. 12. Plug the power cord. This completes the System Diagnostics. 223 User Guide www.bull.com Appendix 4: Installing Microsoft Windows Server 2003 This section describes the procedures for installing Windows Server 2003 without using the Express Setup tool. Before Installing Windows Server 2003 Please read carefully the following information BEFORE beginning your Windows Server 2003 Installation. Application of Service Pack The ServicePack 1 is mandatory to use Windows Server 2003 with this equipment. When installing Windows Server 2003 R2, it is not necessary to apply Service Pack 1. Updating System If you change the configuration of the system, update your system with the ExpressBuilder CD-ROM delivered with your system. Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: ■ Do not select the partition where the operating system had been installed as the partition to install the operating system newly. ■ Select "Use the current File System" for the format of operating system partition. Manual Installation when the Disk Array Controllers are Connected If you keep the disk array controllers connected during the installation process, pop-up messages may appear. This does not affect the system behavior. Click [YES] and continue the installation. 224 User Guide www.bull.com Magneto-Optical device If you specify the file system as NTFS with a MO Device connected during the installation, the file system will not be converted normally. Disconnect the MO device and restart the installation from the beginning. Media such as DAT Do not connect such devices to the server before installing the operating system. Floppy Disk Drive No internal floppy disk drive is included in your system. Prepare an optional USB floppy disk drive if necessary. 225 User Guide www.bull.com Partition Size The minimum size for the partition where the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system= 3500 MB (Windows Server 2003 R2) 3500 MB (Windows Server 2003 + Service Pack 1) 4400 MB (Windows Server 2003 + Service Pack 1 CD-ROM) Paging File Size (Recommended)= Mounted Memory Size × 1.5 Dump file Size= Mounted Memory Size + 12 MB Application size = Required size Caution ■ The above-mentioned paging file size is recommended for collecting debug information (memory dump). A paging file with an initial size large enough to store the dump file in the boot drive is required. It may be impossible to collect correct debugging information due to a virtual memory shortage if the paging file is insufficient, so we recommend you set a paging file large enough for the entire system. ■ The maximum paging file size which can be set on one partition is 4095 MB. If the above paging file size exceeds 4095 MB, specify 4095 MB for the paging file size. ■ The maximum dump file size for the system with more than 2 GB memory mounted is '2048 MB + 12 MB'. ■ If you install any application program or the like, add necessary space to the partition to install these programs. For example, if the mounted memory size is 512 MB, the minimally required partition size will be calculated by the above formula as follows: 3500 MB + (512 MB * 1.5) + (512 MB + 12 MB) + Application size = 4792 MB + Application size If the required partition size is larger than the size of a hard disk drive, we recommend you split the file across several disks. 1. Set the "Size required for installation + Paging file size". 226 User Guide www.bull.com 2. Set the debugging information (equivalent to the dump file size) so that it is written to a separate disk. (If necessary, install an additional new disk.) 227 User Guide www.bull.com Installing Microsoft Windows Server 2003 You will need the following for the installation of the Windows Server 2003: ■ ExpressBuilder CD-ROM ■ Microsoft Windows Server 2003 Standard Edition (CD-ROM), Microsoft Windows Server 2003 Enterprise Edition (CD-ROM), Microsoft Windows Server 2003 R2 Standard Edition (CD-ROM), or Microsoft Windows Server 2003 R2 Enterprise Edition (CD-ROM). ■ Microsoft Windows Server 2003 Service Pack (CD-ROM). ■ User's Guide ■ Getting Started ■ Windows Server 2003 OEM-DISK for ExpressBuilder Before installing, create Windows Server 2003 OEM-DISK for ExpressBuilder. Creating "Windows 2003 OEM-DISK for ExpressBuilder" You can create the Windows 2003 OEM-DISK for ExpressBuilder with the following two procedures: Creating from the menu which appears when running BULL NovaScale Server with ExpressBuilder Use this procedure if you have only the BULL NovaScale Server to create the Windows 2003 OEM-DISK for ExpressBuilder. ■ If you have only the BULL NovaScale Server to create the Windows Server 2003 OEM-DISK for ExpressBuilder, use this procedure. 1. 2. 3. 4. 5. 6. 7. 8. Prepare a 3.5-inch floppy disks. Turn on your BULL NovaScale Server. Insert the ExpressBuilder CD-ROM in the optical device drive. Press Ctrl + Alt + Delete to reboot the server. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and the ExpressBuilder starts. Select [Create Support Disk] from [Tools]. Select [Windows Server 2003 OEM-DISK for ExpressBuilder] from the [Create Support Disk] menu. Insert a diskette in the floppy disk drive according to the on-screen instruction. Windows Server 2003 OEM-DISK for ExpressBuilder will be created. Write-protect and label the diskette, then keep it in a safe place. 228 User Guide www.bull.com Creating Windows 2003 OEM-DISK from [Master Control Menu] Use this procedure if Windows Server 2003 or Windows 2000 can be operated on BULL NovaScale Server. [Master Control Menu] runs on the following operating systems. - Windows Server 2003 x64 - Windows Server 2003 - Windows 2000 - Windows Me/98/95 - Windows NT 4.0 - Windows XP x64 Edition - Windows XP You can create the Windows Server 2003 OEM-DISK for ExpressBuilder from [Master Control Menu], if you have the computer on which one of the above operating system operates. Follow the steps below: 1. Prepare a 3.5-inch floppy disks. 2. Run the operating system. 3. Insert the ExpressBuilder CD-ROM in the optical device drive. [Master Control Menu] is displayed. 4. Click [Setup] with the left mouse button, click [Make OEM-DISK] and then [for Windows Server 2003]. Note: You can do the same operation using the menu displayed by a right-click. 5. Insert the floppy disk into the floppy disk drive according to the message. Windows Server 2003 OEM-DISK for ExpressBuilder will be created. 6. Write-protect and label the diskette, then keep it safely. 229 User Guide www.bull.com Windows Server 2003 Clean Installation This section explains how to perform a clean installation of Windows Server 2003. 1. Turn the system on. 2. Insert the Windows Server 2003 CD-ROM in the optical device drive. 3. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk, press Enter while the message "Press any key to boot from CD..." is displayed at the top of the screen. If no bootable operating system exists on the hard disk, this step is unnecessary. The Windows Server 2003 setup screen will be displayed. If the screen is not displayed, Enter was not pressed properly. Retry after turning the system off and then on again. 4. If a RAID or SCSI controller is installed, press F6 in a few seconds when the window is in one of the following states: – "Setup is inspecting your computer's hardware configuration..." is displayed. – A screen with a solid blue background is displayed. Note: There is no visible indication on screen when F6 has been pressed. 5. When the following message is displayed, press S. Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter. Currently, Setup will load support for the following mass storage devices. The following message is then displayed. Please inert the disk labeled manufacturer-supplied hardware support disk into Drive A: *Press ENTER when ready. 230 User Guide www.bull.com 6. Insert the Windows Server 2003 OEM-DISK for ExpressBuilder into the floppy drive, and press Enter. A list of mass storage devices is displayed. 7. Select the [LSI Logic Fusion-MPT SAS Driver (Server 2003 32-bit) ] and press Enter. 8. Select the driver according to your configuration (embedded or external adapter), and follow the on-screen instructions. 9. When prompted to do so, press Enter to start the "Welcome to Setup" wizard. Once the installation of Windows Server 2003 is finished, the system reboots automatically. ■ Windows Server 2003: go to step 13. ■ Windows Server 2003 R2: go to step 10. 10. The [Windows Setup] screen will be displayed once logged on to the system. Caution ■ In some cases, the [Windows Setup] screen may not be displayed. However, make sure to install Microsoft Windows Server 2003 R2 DISC 2 according to the following procedures. ■ Make sure you install Microsoft Windows Server 2003 R2 DISC 2 after the application of "System update". In this case, note that the [Windows Setup] screen is not displayed. 11. Insert Microsoft Windows Server 2003 R2 DISC 2 CD-ROM into the DVDROM drive. Confirm the parameters and click [OK]. 12. When the installation has completed, remove Microsoft Windows Server 2003 R2 DISC 2 CD-ROM from the DVD-ROM drive, and restart the system. 13. Once the installation is completed, execute the tasks described in “Driver Installation and Device Settings” on page 234 and “Updating System” on page 224. 231 User Guide www.bull.com Reinstallation to Multiple Logical drives This section describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System 1. Start the clean installation following the procedure described in this guide. 2. Specify the partition in which you want to install the operating system when the following message appears: The following list shows the existing partitions and unpartitioned space on this computer. Use the UP and DOWN ARROW keys to select an item in the list. * Cannot modify the drive letter of your system or boot volume. Confirm the proper drive letter is assigned and then, continue the setup. 3. Continue the clean installation following the procedure described earlier in this chapter. * The drive letter of the re-installed system may differ from the one of the previous system. If you need to modify the drive letter, follow the procedure "Modifying the Drive Letter". Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot be modified with the following procedure. 1. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management]. 2. Specify the [Disk Management] in the left side of the window. 3. Right-click the volume for which you want to modify the drive letter and specify the [Change Drive Letter and Path...]. 4. Click [Yes]. 5. Choose the [Assign a drive letter] and specify the drive letter you want to assign. 6. Click [OK]. 7. If the following message appears, click [Yes]: Changing the drive letter of a volume may cause programs to no longer run. Are you sure you want to change this drive letter? 8. Close the [Computer Management]. 232 User Guide www.bull.com Updating the System To ensure normal system operation you should update your system using the following procedures. 1. Logon to the system using the administrator account or other account which is a member of the Administrators group. 2. Insert the ExpressBuilder CD-ROM into the optical device drive. [Master Control Menu] is displayed on the screen. 3. Click [Setup] with the left mouse button and click U [Update BULL NovaScale system] section. 4. Follow the on-screen instructions to continue system update. 5. Click [OK] to restart the system. 6. Remove the ExpressBuilder CD-ROM from the optical device drive immediately after clicking [OK]. Caution If you change the configuration of the system (by adding or removing hardware or Operating system software components) or repair the system, you must run the system update again. 233 User Guide www.bull.com Driver Installation and Device Settings This section describes how to install and setup various standard drivers mounted on the device. For information on installing and setting up a driver that is not described in this section, please refer to the document delivered with the driver. PROSet PROSet is a utility that checks the function of network contained in the network driver. Using PROSet enables the following items: ■ Verify detailed information of the adapter. ■ Diagnose loop back test, packet transmission test and so on. ■ Setup of teaming. Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhance throughput between the switches. PROSet is necessary to use these features. To install PROSet: 1. Insert the ExpressBuilder CD-ROM into the optical device drive. 2. The [Windows Explorer] dialog starts. a. In the case of the standard start menu, click Start menu and click [Windows Explorer]. b. In the case of the classic start menu, click Start menu, point to [Programs], [Accessories] and click [Windows Explorer]. 3. Run "DXSETUP.exe" in the following directory: <DVD-ROM driveLetter>:\WINNT\DOTNET\NS4\PROSet\2KXPWS03 The [Intel(R) PROSet - InstallShield Wizard] dialog starts. 4. Click [Next]. 5. Choose "I accept the terms in the license agreement" and click [Next]. 6. Choose "Complete" and click [Next]. 7. Click [Install]. 8. When [InstallShield Wizard Completed] window is displayed, click [Finish]. 9. Restart the system. Network Driver Specify the details of network driver. The standard network driver that is mounted will be installed automatically, but the link speed and duplex mode need to be specified manually. [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box is displayed. 234 User Guide www.bull.com ■ Procedure with the standard start menu: click Start menu, [Control Panel], [Network Connections], and [Local Area Connection]. ■ Procedure with the classic start menu: a. Click Start menu, Click [Settings] and Click [Network Connections]. The [Network Connections] dialog box is displayed. b. Right-click [Local Area Connection] and click [Properties] from popup menu. 2. Click [Configure]. The property dialog box for the network adapter is displayed. 3. Click [Advanced] and specify the same value for [Link Speed & Duplex] and for the HUB. 4. Click [OK] on the property dialog box for network adapter. [When PROSet is installed] 1. The [Intel PROSet] dialog box appears. * Procedure with the standard start menu Click Start menu, point to [Control Panel], [Administrative tools], and click [Computer Management] and then double click the [(Network Adapter Name)] in the Network Adapter list. * Procedure with the classic start menu a. Click Start menu, point to [Settings] and click [Control Panel]. b. Click [Administrative tools]. c. Click [Computer Management] and double click the [(Network Adapter Name)] in the Network Adapter list. 2. Click [(Network Adapter Name)] in the list. 3. Click [Speed] and specify the same value for [Link Speed & Duplex] and for the HUB. 4. Click [Apply] and click [OK]. Also, add or delete any protocols and services if necessary. You can operate the process on the property dialog box for local area network which can be displayed from [Network and Dial-up Connection]. Note: We recommend you to add [Network Monitor] at [AddingServices]. [Network Monitor] can monitor the frame (or the packet) that the computer installing [Network Monitor] sends or receives. This tool is valuable when analyzing network trouble. For information on how to install the tool, see the "Setup for TroubleProcess" later in this document. Re-install the Network Driver The network driver will be installed automatically. 235 User Guide www.bull.com Graphics Accelerator Driver The drivers for the graphics accelerator cards that are installed in the server will setup automatically. If you remove an additional graphics card, make sure to remove its corresponding driver. Should it be necessary to install manually the drivers, follow the procedure below. If you want to use an optional graphics acceletaror card, setup the card according to what is written in the card’s documentation. 1. Insert the ExpressBuilder CD-ROM into the DVD-ROM drive. 2. Click Start menu, point to [Programs], [Accessories] and click [Windows Explorer] 3. Run "SETUP.EXE" in the following directory. To install a standard graphics accelerator driver: <DVD-ROM drive Letter>:\WINNT\DOTNET\VIDEO\MATROX/ SETUP.EXE To install a graphics accelerator (N8105-45) driver: <DVD-ROM drive Letter>:\WINNT\DOTNET\VIDEO\ES1000/SETUP.EXE 4. Follow the on-screen instructions to continue the installation. If a message “Digital signature could not be found” appears, select Yes to continue. 5. Remove the ExpressBuilder CD-ROM from the DVD-ROM drive, follow the on-screen directions and restart the system. Installing SCSI Controller Drivers Update the drivers for your system using the ExpressBuilder CD-ROM shipped with your system. The SCSI drivers will be installed automatically. Installing a Disk Array Controller Driver (SecuRAID 114, SecuRAID 121) To install these controllers on a system running under Windows Server 2003, connect the controller and take the following steps to install the driver: 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 236 User Guide www.bull.com 2. Double-click [LSI Logic Megaraid SCSI 320-1/2] which Device Manager lists. 3. Click the [Driver] tab and click [Update Driver...]. 4. When the "Update Device Driver Wizard" appears, select "Install from a list or specific location [Advanced]" and click [Next]. 5. Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. 6. Insert "Windows Server 2003 x64 OEM-DISK for ExpressBuilder" into the floppy disk drive, and click [Next].The drivers are copied. 7. The [Completing the Hardware Update Wizard] dialog box appears. Click [Finish]. Note on using the Adaptec 29320 Controller Board It may happen that the driver is not installed during the OS installation. In that case, please use the following procedure to install the driver. 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 2. Double-click the SCSI Controller driver in Other device. 3. Click [Update Driver]. 4. When the "Update Device Driver Wizard" appears, select "Install from a list or specific location [Advanced]" and click [Next]. 5. Select "Don't search. I will choose the driver to install" and click [Next]. 6. Click [Have Disk..]. 7. Insert "Windows Server 2003 OEM-DISK for EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK]. 8. Specify one of the following drivers and click [Next]. ■ INITIO INI-A10XU2W PCI SCSI Controller] (When board Initio 101 is installed.) ■ Adaptec SCSI Card 29320ALP-Ultra320 SCSI ] (When board Adaptec 29320 is installed.) The installation of the driver is completed. Restart the system when prompted to do so. 237 User Guide www.bull.com About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003. Please follow the process described below. Note: The activation process is not required for Windows Server 2003 R2. 1. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a 2. Click on [Next] when prompted to do so on the following screen. The following screen is displayed. 238 User Guide www.bull.com 3. Process with the "Windows activation" according to the following message. Available Switch Options for Windows Server 2003 Boot.ini File Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: ■ Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system features more than 4GB of memory, adding /PAE switch in Boot.ini file will enable the system to be recognized with over 4GB of memory. However, the Microsoft operating system products which support /PAE switch option are limited. Refer to the following article in Microsoft Knowledge Base to check the supported products. ■ Microsoft Knowledge Base - Article ID: 291988 "A description of the 4GB RAM tuning feature and the Physical Address Extension switch" Below is the example on how to add /PAE switch to Boot.ini file. 1. Click [Start], point to [Settings], and then click [Control Panel]. 2. In [Control Panel], double-click [System]. 3. Click the [Advanced] tab, and then click [Settings] under [Setup and Recovery]. 4. Under [System Setup], click [Edit] to open [Boot.ini]. 5. Add "/PAE" to [Operating Systems] section in [Boot.ini] file, and then save it. <Example of Boot.ini file> 239 User Guide www.bull.com [boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows Server 2003" / fastdetect multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows Server 2003, PAE" /fastdetect /PAE C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" / cmdcons This is the end of editing Boot.ini file. Note: If you choose one of the items in the "Default operating system" drop-down list box in [Setup and Recovery] group box, you can make your system start automatically from the switch you specified. Setting for Collecting Memory Dump (Debug Information) Set for collecting memory dump using the procedure described in the corresponding Appendix. 240 User Guide www.bull.com Appendix 5: Installing Microsoft Windows Server 2003 x64 Editions This section describes the procedures for installing Windows Server 2003 x64 Editions without using the Express Setup tool. Before Installing Windows Server 2003 x64 Editions Please read carefully the following information BEFORE beginning your Windows Server 2003 x64 Editions Installation. Installing Service Pack You can install the Service Pack on the server. If the Service Pack is not attached to your system, prepare it yourself. Updating System If you change the configuration of the system, update your system with the ExpressBuilder CD-ROM delivered with your system. Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: ■ Do not select the partition where the operating system had been installed as the partition to install the operating system newly. ■ Select "Use the current File System" for the format of operating system partition. Manual Installation when the Disk Array Controllers are Connected If you keep the disk array controllers connected during the installation process, pop-up messages may appear. This does not affect the system behavior. Click [YES] and continue the installation. 241 User Guide www.bull.com Magneto-Optical device If you specify the file system as NTFS with a MO Device connected during the installation, the file system will not be converted normally. Disconnect the MO device and restart the installation from the beginning. Media such as DAT Do not connect such devices to the server before installing the operating system. Floppy Disk Drive No internal floppy disk drive is included in your system. Prepare an optional USB floppy disk drive if necessary. 242 User Guide www.bull.com Partition Size The minimum size for the partition on which the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system= 4100 MB Paging File Size (Recommended)= Mounted Memory Size × 1.5 Dump file Size= Mounted Memory Size + 1 MB Application Size = Required Size Caution ■ The above-mentioned paging file size is recommended for collecting debug information (memory dump). A paging file with an initial size large enough to store the dump file in the boot drive is required. It may be impossible to collect correct debugging information due to a virtual memory shortage if the paging file is insufficient, so we recommend you set a paging file large enough for the entire system. ■ The dump file size for the system with more than 2GB memory mounted is ‘2048MB + 1MB’. ■ If you install any application program or the like, add necessary space to the partition to install these programs. For example, if the mounted memory size is 512 MB, the minimal size of the partition will be calculated by the above formula as follows: 4100 MB + (512 MB * 1.5) + (512 MB + 1 MB) + Application Size = 5381 MB + Application Size If the required partition size is larger than the size of a hard disk drive, we recommend you split the file across several disks. 1. Set the "Size required for installation + Paging file size". 2. Set the debugging information (equivalent to the dump file size) so that it is written to a separate disk. (If necessary, install an additional new disk.) 243 User Guide www.bull.com Installing Microsoft Windows Server 2003 x64 Editions You will need the following for the installation of the Windows Server 2003 x64 Editions: ■ ExpressBuilder CD-ROM ■ Microsoft Windows Server 2003 x64 Editions (CD-ROM) ■ User's Guide ■ Getting Started ■ Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder Before installing, create Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder. Creating "Windows 2003 x64 EditionsOEM-DISK for ExpressBuilder" You can create the Windows 2003 x64 Editions OEM-DISK for ExpressBuilder using one of the following two procedures: Creating from the menu which appears when running BULL NovaScale Server with ExpressBuilder Use this procedure if you have only the BULL NovaScale Server to create the Windows 2003 OEM-DISK for ExpressBuilder. ■ If you have only the BULL NovaScale Server to create the Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder, use this procedure. 1. 2. 3. 4. 5. 6. 7. 8. Prepare a 3.5-inch floppy disks. Turn on your BULL NovaScale Server. Insert the ExpressBuilder CD-ROM in the optical device drive. Press Ctrl + Alt + Delete to reboot the server. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and the ExpressBuilder starts. Select [Create Support Disk] from [Tools]. Select [Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder] from the [Create Support Disk] menu. Insert a diskette in the floppy disk drive according to the on-screen instruction. Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder will be created. Write-protect and label the diskette, then keep it in a safe place. 244 User Guide www.bull.com Creating Windows 2003 OEM-DISK from [Master Control Menu] Use this procedure if Windows Server 2003 x64 Editions or Windows 2000 can be operated on BULL NovaScale Server. [Master Control Menu] runs on the following operating systems. - Windows Server 2003 x64 Editions - Windows Server 2003 - Windows 2000 - Windows Me/98/95 - Windows NT 4.0 - Windows XP x64 Edition - Windows XP You can create the Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder from [Master Control Menu], if you have the computer on which one of the above operating system operates. Follow the steps below: 1. Prepare a 3.5-inch floppy disks. 2. Run the operating system. 3. Insert the ExpressBuilder CD-ROM in the optical device drive. [Master Control Menu] is displayed. 4. Click [Setup] with the left mouse button, click [Make OEM-DISK] and then [for Windows Server 2003 x64]. Note: You can do the same operation using the menu displayed by a right-click. 5. Insert the floppy disk into the floppy disk drive according to the message. Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder will be created. 6. Write-protect and label the diskette, then keep it safely. 245 User Guide www.bull.com Windows Server 2003 x64 Editions Clean Installation This section explains how to perform a clean installation of Windows Server 2003 x64 Editions. 1. Turn the system on. 2. Insert the Windows Server 2003 x64 Editions CD-ROM in the optical device drive. 3. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk, press Enter while the message "Press any key to boot from CD..." is displayed at the top of the screen. If no bootable operating system exists on the hard disk, this step is unnecessary. The Windows Server 2003 x64 Editions setup screen will be displayed. If the screen is not displayed, Enter was not pressed properly. Retry after turning the system off and then on again. 4. If a RAID or SCSI controller is installed, press F6 in a few seconds when the window is in one of the following states: – "Setup is inspecting your computer's hardware configuration..." is displayed. – A screen with a solid blue background is displayed. Note: There is no visible indication on screen when F6 has been pressed. 5. When the following message is displayed, press S. Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter. Currently, Setup will load support for the following mass storage devices. The following message is then displayed. Please inert the disk labeled manufacturer-supplied hardware support disk into Drive A: *Press ENTER when ready. 246 User Guide www.bull.com 6. Insert the Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder into the floppy drive, and press Enter. A list of mass storage devices is displayed. 7. Select the [LSI Logic Fusion-MPT SAS Driver (Server 2003 x64) ] and press Enter. 8. Select the driver according to your configuration (embedded or external adapter). 9. When prompted to do so, press Enter to start the "Welcome to Setup" wizard. Once the installation of Windows Server 2003 x64 Edition is finished, the system reboots automatically. 10. The [Windows Setup] screen will be displayed once logged on to the system. Caution ■ In some cases, the [Windows Setup] screen may not be displayed. However, make sure to install Microsoft Windows Server 2003 R2 DISC 2 according to the following procedures. ■ Make sure you install Microsoft Windows Server 2003 R2 DISC 2 after the application of "System update". In this case, note that the [Windows Setup] screen is not displayed. 11. Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD-ROM into the DVD-ROM drive. Confirm the parameters and click [OK]. 12. When the installation has completed, remove Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD-ROM from the DVD-ROM drive, and restart the system. 247 User Guide www.bull.com Reinstallation to Multiple Logical drives This section describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System 1. Start the clean installation following the procedure described in this guide. 2. Specify the partition in which you want to install the operating system when the following message appears: The following list shows the existing partitions and unpartitioned space on this computer. Use the UP and DOWN ARROW keys to select an item in the list. * Cannot modify the drive letter of your system or boot volume. Confirm the proper drive letter is assigned and then, continue the setup. 3. Continue the clean installation following the procedure described earlier in this chapter. * The drive letter of the re-installed system may differ from the one of the previous system. If you need to modify the drive letter, follow the procedure "Modifying the Drive Letter". Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot be modified with the following procedure. 1. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management]. 2. Specify the [Disk Management] in the left side of the window. 3. Right-click the volume for which you want to modify the drive letter and specify the [Change Drive Letter and Path...]. 4. Click [Yes]. 5. Choose the [Assign a drive letter] and specify the drive letter you want to assign. 6. Click [OK]. 7. If the following message appears, click [Yes]: Changing the drive letter of a volume may cause programs to no longer run. Are you sure you want to change this drive letter? 8. Close the [Computer Management]. 248 User Guide www.bull.com Updating the System To ensure normal system operation you should update your system using the following procedures. 1. Logon to the system using the administrator account or other account which is a member of the Administrators group. 2. Insert the ExpressBuilder CD-ROM into the optical device drive. [Master Control Menu] is displayed on the screen. 3. Click [Setup] with the left mouse button and click U [Update BULL NovaScale system] section. 4. Follow the on-screen instructions to continue system update. 5. Click [OK] to restart the system, and immediately remove the ExpressBuilder CD-ROM from the optical device drive. Caution If you change the configuration of the system (by adding or removing hardware or Operating system software components) or repair the system, you must run the system update again. 249 User Guide www.bull.com Driver Installation and Device Settings This section describes how to install and setup various standard drivers mounted on the device. For information on installing and setting up a driver that is not described in this section, please refer to the document delivered with the driver. PROSet PROSet is a utility that checks the function of network contained in the network driver. Using PROSet enables the following items: ■ Verify detailed information of the adapter. ■ Diagnose loop back test, packet transmission test and so on. ■ Setup of teaming. Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhance throughput between the switches. PROSet is necessary to use these features. To install PROSet: 1. Insert the ExpressBuilder CD-ROM into the optical device drive. 2. The [Windows Explorer] dialog starts. c. In the case of the standard start menu, click Start menu and click [Windows Explorer]. d. In the case of the classic start menu, click Start menu, point to [Programs], [Accessories] and click [Windows Explorer]. 3. Run "PROSet.exe" in the following directory: <DVD-ROM driveLetter>:\WINNT\W2K3AMD\NS4\PROSet\WS3XPX64 The [Intel(R) PROSet - InstallShield Wizard] dialog starts. 4. Click [Next]. 5. Choose "I accept the terms in the license agreement" and click [Next]. 6. Choose "Complete" and click [Next]. 7. Click [Install]. 8. When [InstallShield Wizard Completed] window is displayed, click [Finish]. 9. Restart the system. Network Driver Specify the details of network driver. The standard network driver that is mounted will be installed automatically, but the link speed and duplex mode need to be specified manually. IP addresses cannot be set when the "Internet Protocol (TCP/IP)" check box is OFF. Check ON the "Internet Protocol (TCP/IP)" check box to be able to set IP addresses. 250 User Guide www.bull.com [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box is displayed. ■ Procedure with the standard start menu: click Start menu, [Control Panel], [Network Connections], and [Local Area Connection]. ■ Procedure with the classic start menu: a. Click Start menu, Click [Settings] and Click [Network Connections]. The [Network Connections] dialog box is displayed. b. Right-click [Local Area Connection] and click [Properties] from popup menu. 2. Click [Configure]. The property dialog box for the network adapter is displayed. 3. Click [Advanced] and specify the same value for [Link Speed & Duplex] and for the HUB. 4. Click [OK] on the property dialog box for network adapter. [When PROSet is installed] [When PROSet is installed] 1. The [Intel PROSet] dialog box appears. * Procedure with the standard start menu Click Start menu, point to [Control Panel], [Administrative tools], and click [Computer Management] and then double click the [(Network Adapter Name)] in the Network Adapter list. * Procedure with the classic start menu a. Click Start menu, point to [Settings] and click [Control Panel]. b. Click [Administrative tools]. c. Click [Computer Management] and double click the [(Network Adapter Name)] in the Network Adapter list. 2. Click [(Network Adapter Name)] in the list. 3. Click the [Link] and specify the [Speed & Duplex] value the same as the value specified for HUB. 4. Click [Apply] and click [OK]. Also, add or delete any protocols and services if necessary. You can operate the process on the property dialog box for local area network which can be displayed from [Network and Dial-up Connection]. Note: We recommend you to add [Network Monitor] at [AddingServices]. [Network Monitor] can monitor the frame (or the packet) that the computer installing [Network Monitor] sends or receives. This tool is valuable when analyzing network trouble. For information on how to install the tool, see the "Setup for TroubleProcess" later in this document. 251 User Guide www.bull.com 5. Check the [Include this location in the search] check box and and specifiy the correct path. See “Check the [Include this location in the search] check box and and specifiy the correct path. See .” on page 252. 6. Click [Next]. 7. Click [Finish]. Re-install the Network Driver The network driver will be installed automatically. Optional Network Board Driver If you want to use an optional Network Board (Gigabit adapter), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If necessary, install the driver stored in ExpressBuilder CD-ROM. When using 100BASE TX adapters: "DVD-ROM drive Letter:\WINNT\W2K3AMD\NS4\PRO100\WS3XPX64" When using 1000BASE T adapters: "DVD-ROM drive Letter:\WINNT\W2K3AMD\NS4\PRO1000\WS3XPX64" If the installation procedure is not clear, refer to the installation procedure described in the section "Installation of the Optional Network Board Driver". Installing the Optional Network Board Driver 1. Start Device Manager. 2. Click [Network adapters] and Double-Click [(Network Adapter Name)]. [(Network Adapter Name) Properties] is displayed. Note: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board. 3. Click the [Driver] tab and click [Update Driver...]. [Hardware Update Wizard] is displayed. 4. Select the [Install from a list or specific location(Advanced)] radio button and click [Next]. 5. Select the [Search for the best driver in these locations] radio button and check off the [Search removable media (floppy, CD-ROM...)] check box. 252 User Guide www.bull.com 6. Check the [Include this location in the search] check box and specifiy the correct path. See “Optional Network Board Driver” on page 252. 7. Click [Next]. 8. Click [Finish]. Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter. Adaptive Load Balancing (ALB) is a feature that creates a group containing more than one adapter and enhance the through put by operating packet transmission from the server by all the adapters. This feature includes AFT feature. Caution ■ AFT/ALB setup must be operated after installing the drivers and restarting the system. ■ All the adapters specified as a group of Adapter Teaming must exist on the same LAN. If they are connected to the separate switches, they will not work normally. If you want to use AFT/ALB feature: 1. Open the Teaming Wizard. * The procedure in the case of the standard start menu Click Start menu, point to [Control Panel], [administrative tools], and click [Computer Management] and then double click the [(Network Adapter Name)] in the Network Adapter list. * The procedure in the case of the classic start menu a. Click Start menu, point to [Settings] and click [Control Panel]. b. Click [Administrative Tools]. c. Click [Computer Management] and double click the [(Network Adapter Name)] in the Network Adapter list. 2. Select [Teaming] tab and then check on [Team with other adapters] and click [New Team...]. The [New Team Wizard] dialog box appears. Click [Next]. (Specify a name for the team if it necessary.) 253 User Guide www.bull.com 3. Select the adapters to include in the team. 4. Select "Adapter Fault Tolerance" or "Adaptive Load Balancing" and click [Next]. 5. Check the adapter to join the team and click [Next]. 6. Click [Finish]. 7. The setup will go back to [Intel(R) PROSet for Wired Connections] dialog box, so click [OK]. 8. Restart the system. Graphics Accelerator Driver The drivers for the graphics accelerator cards that are installed in the server will setup automatically. If you remove an additional graphics card, make sure to remove its corresponding driver. Should it be necessary to install manually the drivers, follow the procedure below. If you want to use an optional graphics acceletaror card, setup the card according to what is written in the card’s documentation. 1. Insert the ExpressBuilder CD-ROM into the DVD-ROM drive. 2. Click Start menu, point to [Programs], [Accessories] and click [Windows Explorer] 3. Run "SETUP.EXE" in the following directory. To install a standard graphics accelerator driver: <DVD-ROM drive Letter>:\WINNT\W2K3AMD\VIDEO\MATROX/ SETUP.EXE To install a graphics accelerator ATI RN50 driver: <DVD-ROM drive Letter>:\WINNT\W2K3AMD\VIDEO\ES1000/ SETUP.EXE 4. Follow the on-screen instructions to continue the installation. If a message “Digital signature could not be found” appears, select Yes to continue. 5. Remove the ExpressBuilder CD-ROM from the DVD-ROM drive, follow the on-screen directions and restart the system. Installing SCSI Controller Drivers Update the drivers for your system using the ExpressBuilder CD-ROM shipped with your system. The SCSI drivers will be installed automatically. Installing a Disk Array Controller Driver (SecuRAID 114, SecuRAID 121) To install these controllers on a system running under Windows Server 2003, connect the controller and take the following steps to install the driver: 254 User Guide www.bull.com 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 2. Double-click [LSI Logic Megaraid SCSI 320-1/2] which Device Manager lists. 3. Click the [Driver] tab and click [Update Driver...]. 4. When the "Update Device Driver Wizard" appears, select "Install from a list or specific location [Advanced]" and click [Next]. 5. Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. 6. Insert "Windows Server 2003 x64 OEM-DISK for ExpressBuilder" into the floppy disk drive, and click [Next].The drivers are copied. 7. The [Completing the Hardware Update Wizard] dialog box appears. Click [Finish]. 255 User Guide www.bull.com Setting for Collecting Memory Dump (Debug Information) Set for collecting memory dump using the procedure described in the corresponding section. 256 User Guide www.bull.com Appendix 6: Installing and Using Utilities This section describes how to use the ExpressBuilder CD-ROM that comes with your server and to install the utilities stored on the ExpressBuilder. 257 User Guide www.bull.com ExpressBuilder ExpressBuilder is an automated software integration tool that helps simplify the process of installing and configuring your server. It provides a flexible, guided installation process for system administrators to install Microsoft® Windows® 2000 or Microsoft® Windows ServerTM 2003. To install other operating systems, please contact your service representative for more information on the operating systems certified on the server. Note: Before using ExpressBuilder for initial setup, complete the hardware configuration. ExpressBuilder includes three distinct programs: ■ DOS-based with local console Used to set up the server at the first time. This program is also used to diagnose the server and to install/uninstall the management utilities on the maintenance partition of the system drive. ■ DOS-based with remote console Used to set up the server from the management workstation by accessing the server over the network or via serial port B. Note: The "CSL_LESS.CFG" file is required to run this program. Refer to “ExpressBuilder for DOS-based with Remote Console” on page 264 for more information. 258 User Guide ■ www.bull.com Windows-based This program is called "Master Control Menu" and runs under the Microsoft Windows system (Windows 95 or later and Windows NT 4.0 or later). You can install the several applications and read the documentation from this menu. ExpressBuilder for DOS-Based with Local Console This subsection describes the procedures necessary to use ExpressBuilder for DOSbased with local console. Starting ExpressBuilder The following procedure instructs you to start ExpressBuilder. Caution Do not remove the ExpressBuilder CD-ROM while ExpressBuilder is running. 1. Turn on first the peripheral devices and then the server. 259 User Guide www.bull.com 2. 3. 4. Insert the ExpressBuilder CD-ROM supplied with your server into the DVDROM drive of your server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the ExpressBuilder. (You may also turn off and then on again to reboot the server.) ExpressBuilder boots up displaying the top menu. Express Setup "Express Setup" is intended for the initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. The program loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system. If you install Windows Server 2003 or Windows 2000, after a few tasks are completed, all that remains to be done is to remove the ExpressBuilder CD-ROM, insert the Windows CD-ROM, input a product ID number, and acknowledge the license agreement. Caution ■ The Express Setup does not support the installation of Windows server x64 Editions. ■ The Express Setup is intended for the initial setup of the server system and, therefore, the Express Setup clears the contents of the hard disk. 260 User Guide www.bull.com ■ If applicable, once the Express setup has started, do not remove the "Configuration Diskette" from the floppy disk drive until you are asked to do so. Tools "Tools" is also intended for initial setup of the server. It allows additional installation options and allows the user to quickly create utility support disks, run the Off-line Maintenance Utility and system diagnostic utility, set up a maintenance partition, and update the various BIOS programs. Table 30: Tools Menu Tools Menu Save/Restore RAID Configuration Data RAID Board: None Off-line Maintenance Utility System Diagnostics Server Management Board: None Create Support Disk System Configuration: None Setup Maintenance Partition BIOS/FW/etc. Update Initialize Remote Management Card System Management Help Return to the Top Menu ■ Save/Restore RAID Configuration Data The item allows the configuration information on the disk array system to be saved or restored from the floppy disk. - Save Disk Array Configuration Data The configuration information on the disk mirroring controller is saved into the floppy disk. If you set or change RAID, always use this function to save the configuration information into a floppy disk. Warning Some Disk Array Controllers do not support this function. In that case, this menu will not be shown. 261 User Guide www.bull.com - Restore Disk Array Configuration Data The configuration information saved in a floppy disk is restored to NVRAM and hard disk on the disk mirroring controller. If the configuration information is broken or changed by mistake, restore the configuration information. When the defective disk array controller is replaced, the configuration information on the hard disk must be saved into the disk array controller. However, if the configuration information on the new disk mirroring controller is saved into a hard disk, use this function to restore the configuration information. Warning ■ Some Disk Array Controllers do not support this function. In that case, this menu will not be shown. ■ Please do not use this function, except for maintenance. ■ Off-line Maintenance Utility The Off-line Maintenance Utility is an OS-independent maintenance program that performs preventive maintenance and error analysis for your server. See the online help for details. ■ System Diagnostics Executes various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal. After the System Diagnostics is executed, a system check program assigned to each model starts. ■ Create Support Disk The ExpressBuilder CD-ROM contains a number of device drivers and utilities that you can put on floppy disks and load onto your system. Use this menu to create a support disk by copying from the ExpressBuilder CDROM. If your system is running a Windows operating system, you may find it more convenient to use ExpressBuilder for Windows-based to make support disks Write the displayed title on the floppy disk label, which is useful for management in the future. Customers are to provide a floppy disk to create a support disk. - Windows Server 2003 x64 Editions OEM-DISK for ExpressBuilder Creates a support disk used for the installation of Windows Server 2003 x64 Editions. 262 User Guide www.bull.com - Windows Server 2003 OEM-DISK for ExpressBuilder Creates a support disk used for the installation of Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition. (No need to create this disk when installing the operating system with the Express Setup.) - ROM-DOS Startup FD Creates a support disk used to start the ROM-DOS system. - Off-line Maintenance Utility Bootable FD Creates a support disk used to activate the Off-line Maintenance Utility. ■ Setup Maintenance Partition The Maintenance partition is a specific partition for the server that is created on your system disk. About 55MB of the maintenance partition includes the various maintenance utilities and executable commands. Warning ■ Do not reset or turn off the server while running this menu. If this process is interrupted, the system will not start anymore. ■ The existence of the maintenance partition may be identified from the operating system. In order to retain the Configuration Data, do not delete the partition. Notes: ■ The maintenance partition, once created, cannot be recreated again. ■ When the maintenance partition does not exist, some menu items do not appear. - Create Maintenance Partition ExpressBuilder creates a maintenance partition of about 55MB on the system disk (or disk array system) as work area. The various utilities are installed when the maintenance partition is created successfully or when the maintenance partition is already created. - Install Maintenance Partition Utilities Various utilities are installed in the maintenance partition from the CD-ROM. - Update Maintenance Partition Utilities 263 User Guide www.bull.com Various utilities are copied in the Maintenance Partition from the update disk. This menu is only used when the update disk is supplied from your service representative or attached with your system. - FDISK Executes the FDISK command of the ROM-DOS system. You can create/delete partitions, etc. ■ BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from Bull customer service representative. After rebooting the system, an update program starts automatically from the floppy disk, and the various BIOS and firmware programs are updated. Warning Do not turn off the server while the update program is running. If this process is interrupted, the system will not start anymore. ■ Help Displays explanations about various functions of ExpressBuilder. ■ Return to the Top Menu Choosing this menu returns to the Top Menu. ExpressBuilder for DOS-based with Remote Console This subsection describes the procedures necessary to use ExpressBuilder for DOSbased with remote console. ExpressBuilder contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM B (serial) port. Warning ■ Do not use this feature on any other computer than the server, or on any other server obtained without ExpressBuilder. Doing so may cause a failure of the server. ■ When a keyboard is connected to the server, the remote console feature is disabled. (Nothing is displayed on the management PC.) 264 User Guide www.bull.com ■ If you fail to configure the disk array controller from the remote console, try again using the server console. ■ The system may fail to operate with the transfer rate of 115.2 Kbps for serial console redirection. Specify any other transfer rate than 115.2 Kbps. Starting The following two methods are available to start the server. ■ Running ExpressBuilder from the management PC via LAN ■ Running ExpressBuilder from the management PC via direct connection (COM B) For the procedure for starting ExpressBuilder for DOS-based with Remote Console, see "NEC DianaScope". Warning ■ Do not change the boot device order in BOOT menu in BIOS SETUP. ExpressBuilder cannot be used if the DVD-ROM drive is not the first boot device. ■ To use this feature, you need to create a configuration file (3.5-inch floppy disk) that includes communication method between the server and the management PC, and various setup parameters. Use NEC DianaScope or run the "System Management" menu from the EXPRESSBUILDER to create a configuration file. Save the configuration file into the root directory of the floppy disk with the following file name. - File name: CSL_LESS.cfg Notes: The following items of BIOS setup information will be set as shown below. ■ LAN Controller:[Enabled] ■ Serial Port A:[Enabled] Base I/O Address:[3F8] Interrupt:[IRQ 4] ■ Serial Port B:[Enabled] Base I/O Address:[2F8] Interrupt:[IRQ 3] ■ BIOS Redirection Port:[Serial B] ■ Baud Rate:[19.2K] ■ Flow Control:[CTS/RTS] 265 User Guide www.bull.com ■ Console Type:[PC ANSI] Top Menu Top menu items are listed below: ■ Setup: automatically sets up the server. ■ Tools: launch the features of ExpressBuilder individually. ■ Help: help message on ExpressBuilder. ■ Quit: quit ExpressBuilder. Setup ExpressBuilder checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured. Tools When you select the [Tools] on the Top Menu, the following screen appears. The menu items available only in remote console operation among those described in section "ExpressBuilder for DOS-based with Local Console" are displayed. See the previous subsection for detailed explanation of menu items. Warning The following differs from the [Tools] menu in the local console mode. ■ Test items and operation method of System Diagnostics. ExpressBuilder for Windows-Based (Master Control Menu) The Master Control Menu is used to, 266 User Guide www.bull.com ■ Read the User's Guide or the other documents, ■ Update the BULL NovaScale system, and ■ Install the management software. Notes: ■ Master Control Menu requires Microsoft Windows 95 (or later) or Windows NT 4.0 (or later). ■ Some documents are provided in the PDF format. Use the Adobe Acrobat Reader to read these documents. Insert the ExpressBuilder CD-ROM into the DVD-ROM drive, the Master Control Menu appears on the screen automatically. If the Autorun function is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly. Some items are grayedout when the logon user does not have administrator authority, or if the item is not proper for the system. To use Master Control Menu, ■ Click on [Online Document], [Setup] or [Quit], or ■ Click the right mouse button on Master Control Menu window. 267 User Guide www.bull.com Configuration Diskette Creator "Configuration Diskette Creator" is a tool used to create the [Configuration Diskette] that is used for configuring the server with the Express Setup. If you use the Configuration Diskette created by the Express Setup and Configuration Diskette Creator to operate the setup, you can automatically setup the OS and several utilities, except for a few key inputs required to confirm the specification. If needed, you can also re-install the system with the same specification. We recommend you to create a [Configuration Diskette] to setup the servers. Caution You cannot create a [Configuration Diskette] for Microsoft Windows server 2003 x64 Editions. Note: You can install Windows Server 2003 and Windows 2000 without a [Configuration Diskette]. Also, you can modify/ newly create the [Configuration Diskette] during the setup with ExpressBuilder. Creating Configuration Diskette This section describes how to specify setup information required for OS installation and the creation of the [Configuration Diskette]. Follow the procedure below. Note: In the procedure below, the folder name that is specified when installing Trekking command is assumed as [Configuration Diskette Creator]. 1. Start the OS. 268 User Guide www.bull.com 2. 3. 4. 5. 6. 7. Insert the ExpressBuilder CD-ROM into the DVD-ROM drive. Click [Setup] on the Master Control Menu. Click [Configuration Diskette Creator]. Click [Create New Information files] from the [File] menu. Specify each item and click [OK]. Follow the on-screen instructions to specify each item on the dialog box and click [Next]. Note: If you click on [Cancel], all the values already entered will be deleted. Once you have finished completing the specification of setup information, the [Save Setup Information] dialog box will appear. 8. Make sure that the [Configuration Diskette] check box is checked, and type a file name for the Setup File in [File Name]. 9. Insert a 1.44MB floppy disk into the floppy disk drive and click [OK]. The [Configuration Diskette] is created; we recommend you label it and store it in a safe place. Use it to install Windows Server 2003 or Windows 2000. If you want to modify an existing information file, click [Modify Information Files] on the Configuration Diskette Creator Window. Refer to the Help file for more information. Installing Optional Mass Storage Driver To install an optional Mass Storage Driver supported by the Express Setup, follow the procedure below to create a [Configuration Diskette]. 1. 2. 3. 4. Display the Configuration Diskette Creator window. From the [File] menu, click [Create new information files]. Specify each item and click on [OK]. Follow the message to specify each item on the dialog box and click on [Next]. Note: If you click on [Cancel], all the values already entered will be deleted. 5. When [User and application setup] is displayed, check [Apply OEM-FD for mass storage device]. 6. When the [Save Setup Information] dialog box is displayed, confirm that the [Configuration Diskette] check box is checked, and input file name for the Setup File in [File Name]. 7. Insert a 1.44MB floppy disk into the floppy disk drive and click [OK]. 269 User Guide www.bull.com NEC ESMPRO NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. Using the log data collected by NEC ESMPRO, a system administrator can track longterm and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates. The administrator can use the information collected to create more efficient data routing procedures and optimize the server usage. Note: For installation procedure and detailed explanations on NEC ESMPRO, refer to the online documentation provided on the ExpressBuilder CD-ROM. Functions and Features NEC ESMPRO offers many functions and features for managing remote servers across a network. These features help the system administrator perform daily system operation, system extension, and transfer tasks. Some features of NEC ESMPRO Manager include: ■ Hardware and software server configuration - Hardware resources mounted in servers, such as the CPU, memory, disks, disk arrays, and LAN boards. - Software resources, such as operating system information and the drivers running on each server. ■ Server failures - On-screen real-time displays provide the system administrator with the failure type, location, cause, and suggested corrective action. - Failure data includes hardware failure information such as system board temperature, memory failure, crashes, and software failure information. ■ Performance - NEC ESMPRO monitors server performance and displays server usage on the screen and displays information, such as the rate of CPU load, memory usage, disk usage, and LAN traffic. Usage threshold values can help the system administrator monitor and prevent server overloads. Note: For the installation procedure and detailed explanations on NEC ESMPRO, refer to the online documentation provided on the ExpressBuilder CD-ROM. 270 User Guide www.bull.com Power Console Plus Power Console Plus is a utility used to control the RAID system of the disk array controllers (SecuRAID) produced by LSI Logic. Using Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local Express servers and Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped. Major Functions Power Console Plus provides the following features: ■ Support for the Wizard function in order to facilitate configuration ■ Makes it possible to change of RAID levels ■ Compatible with SAF-TE ■ Performance monitor support ■ Supports enclosure functions such as temperature monitoring, power monitoring, and fan monitoring ■ Enables the settings of Write, Read, and Cache policies for each logical drive ■ Supports the save and restore functions for configuration ■ Enables the display of the SCSI transfer rate Components Power Console Plus consists of the following five components: ■ SNMP Agent (not supported) ■ MegaRAID Service Monitor Enables NEC ESMPRO to monitor the SecuRAID controller by registering event logs. Install MegaRAID Service Monitor in the Express server in which the SecuRAID controller is mounted. ■ MegaRAID Client Controls the RAID system on graphical screens. Install MegaRAID Client in the Express server in which the SecuRAID controller mounted or in the management PC that is connected through the Express server and network. ■ MegaRAID Server Enables control of the SecuRAID controller via the network. Install MegaRAID Server in the Express server in which the SecuRAID controller mounted. ■ MegaRAID Registration Server 271 User Guide www.bull.com Enables control of the SecuRAID controller via the network. Install in one of Express servers and management PCs that are connected through network. The above components must be installed correctly for establishing the environment to use Power Console Plus. Power Console Plus components to be installed are different between the target servers and management PC. ■ Server (Express server in which the SecuRAID controller is mounted): Install the following three components in this server: - MegaRAID Service Monitor - MegaRAID Server - MegaRAID Client ■ Management PC (Management PC that monitors and controls servers via the TCP/ IP network) When managing array on Terminal Server working on Windows NT Server Version 4.0 Terminal Server Edition, prepare PC, and install Management PC component. Management PC does not guarantee operation on Client, which used Terminal Server, Terminal Server Emulator, WBT. Start Power Console Plus of management PC, after the Power On machine that installed "Server" and "Management Server". Install the following component in this PC: - MegaRAID Client ■ Management server (Machine that manages all servers that are monitored and controlled by management PCs): Install the following component in one of the servers or management PCs: - MegaRAID Registration Server Server Setup This section explains the Power Console Plus setup in the Express server in which the SecuRAID controller is mounted. Operating Environment ■ Hardware - Machine: BULL NovaScale series connected with the AMI disk array controller (A) - Memory: Size large enough for OS operation + 8MB or more - Free space of the hard disk: 5MB or more - Display unit: Screen size 1024 × 768 or larger 272 User Guide www.bull.com - Required peripheral equipment: Network Interface card, CD-ROM unit, Pointing device such as a mouse ■ Software - Microsoft Windows NT version 4.0 (Windows NT Version 4.0 Service Pack 6a or later + Internet Explorer 5.5 or later) - Microsoft Windows 2000 Management PC Setup This section explains Power Console Plus setup in a computer that manages servers via the network (TCP/IP). Operating Environment ■ Hardware - Machine: BULL NovaScale series, PC/AT-compatible machine (which contains Intel Pentium or a CPU at least equivalent to it) - Memory: Size large enough for OS operation + 8MB or more - Free space of the hard disk: 5 MB or more - Display unit: Screen size 1024 × 768 or larger - Required peripheral equipment: Network Interface card, CD-ROM unit, Pointing device such as a mouse ■ Software - Microsoft Windows NT Version 4.0 (Windows NT Version 4.0 Service Pack 5 or later + Internet Explorer 4.01 Service Pack 2 or later) - Microsoft Windows 2000 - Microsoft Windows 95/98/Me 273 User Guide www.bull.com NEC DianaScope NEC DianaScope is a software used for the remote management of the BULL NovaScale series. See the online documents for details on the functions and installation of NEC DianaScope. Note: You need the server license to activate NEC DianaScope for this product. 274 User Guide www.bull.com MegaRAID Storage ManagerTM (Server) MegaRAID Storage Manager™ (hereinafter abbreviated to MSM) is the application used to manage or monitor the LSI Logic embedded or additional controllers. You can use MSM for management of arrays and error notification by event monitoring while the system is running. Before attempting to operate MSM, read the "MegaRAID Storage Manager™ User's Guide" included in ExpressBuilder CD-ROM. The manual explains the MSM installation procedure and notes on operating MSM. Setup with Express Setup You can install MSM with Express Setup contained in the ExpressBuilder CD-ROM. When you start the Express Setup, a dialog to specify an application appears. Select [MSM] on the dialog. Manual Setup See the online document "MegaRAID Storage Manager™ User's Guide contained in ExpressBuilder CD-ROM for details. MegaRAID Storage ManagerTM (Management PC) Install the MegaRAID Storage Manager‘ (hereinafter abbreviated to MSM) in a management PC that manages servers via the network. Before attempting to operate MSM, read the "MegaRAID Storage Manager‘ User's Guide" included in ExpressBuilder CD-ROM. The manual explains the MSM installation procedure and notes on operating MSM. 275 User Guide www.bull.com Appendix 7: Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server: ■ Microsoft® Windows® Server 2003 R2 Standard Edition / Microsoft® Windows® Server 2003 R2 Enterprise Edition ■ Microsoft® Windows® Server 2003 Standard Edition / Microsoft® Windows® Server 2003 Enterprise Edition To use the server with the other operating systems described in this section, contact your service representative. Caution Before installing the operating system, adjust the system date and time by using the BIOS setup utility "SETUP". See “BIOS Setup Utility” on page 68. 276 User Guide www.bull.com About Express Setup "Express Setup" contained in your ExpressBuilder CD-ROM is intended for initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. The program loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system. Caution Express Setup is intended for the initial setup of the server system. Therefore, it clears the contents of the hard disk. You can also use "Configuration diskette Creator" at "Express Setup" in order to save or backup parameters for installation. The Configuration disk is able to have some parameters files that include the configuration information for the server setup. If you want to set up the server as before, execute the Express Setup with the parameters file you used at the time of the initial setup. Notes: ■ The parameters file is not mandatory to set up the system. ■ If you want to create a parameters file, have a blank floppy disk (MS-DOS 1.44MB format) ready. 277 User Guide www.bull.com ■ If you want to use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards, a parameters file is mandatory. ■ You can create a parameters file in advance using "Configuration Diskette Creator" included in ExpressBuilder. "Configuration Diskette Creator" has a function of "Mass installation". You can replicate configuration files and modify a replicated file by using this function, depending on individual server systems. 278 User Guide www.bull.com Microsoft Windows Server 2003 This subsection provides information on installing Microsoft® Windows® Server 2003 in the server. Read instruction in this section before proceeding with the installation. Note: ■ Express Setup does not support the installation of Windows Server x64 Editions. See “Installing Microsoft Windows Server 2003 x64 Editions” on page 244 for more information. ■ If you install Windows Server 2003 without using Express Setup, see “Appendix 4: Installing Microsoft Windows Server 2003” on page 224. Installation Notice Read these precautions before installing Windows Server 2003. Supported Operating System on this Model Express Setup supports the installation of the following Windows 2003 editions: ■ Microsoft® Windows® Server 2003 Standard Edition / Microsoft® Windows® Server 2003 Enterprise Edition (hereinafter, referred to as "Windows Server 2003") ■ Microsoft® Windows® Server 2003 R2 Standard Edition / Microsoft® Windows® Server 2003 R2 Enterprise Edition (hereinafter, referred to as "Windows Server 2003") Note: Express Setup does not support the installation of Windows Server x64 Editions. If you want to install it, see “Installing Microsoft Windows Server 2003 x64 Editions” on page 244. If you wish to install another operating system, contact your sales dealer or the maintenance service representative. Installing Optional Mass Storage Driver To install optional mass storage driver, see "Installing Optional Mass Storage Driver" of "Configuration Diskette Creator" to create setup inf file. BIOS Settings Before installing Windows Server 2003, check that the BIOS specification of the hardware is correct. 279 User Guide www.bull.com NEC ESMPRO Agent On Windows Server 2003 systems, the NEC ESMPRO Agent needs the necras.sys driver. To install the necras.sys, run the System update from ExpressBuilder CD-ROM. Floppy Disk Drive No internal floppy disk drive is included in your system. Prepare an optional USB floppy disk drive if necessary. Windows Server 2003 Express Setup can install the Windows Server 2003 operating system. However, note the following restrictions: Caution ■ Before starting the installation, complete all the process of adding the optional device and the setup of Express server mainframe (BIOS and optional board specification) ■ After completing Express Setup, see "Setup for Solving Problems" described later to specify the settings for trouble recovery such as "Specifying Memory Dump". Installing on the Mirrored Volume If you want to install Windows Server 2003 on the volume that is mirrored using "Disk Management", disable the mirroring before operating the installation to set back to the basic disk, and enable the mirroring again after the installation has completed. Creating, invalid, delete mirror volume can be operated from "Disk Management" in "Computer Management". Connecting a Magneto-Optical Device Connect the magneto-optical device after the operating system has been successfully installed. Connecting Medias such as DATs Connect any drives that are not mandatory after the operating system has been successfully installed. Connecting Hard Disk Drive Connect additional hard disks after the operating system has been successfully installed. 280 User Guide www.bull.com Creating Partition Size The minimum size for the partition where the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system= 3500 MB (Windows Server 2003 + Service Pack 1) 3500 MB (Windows Server 2003 R2) 4400 MB (Windows Server 2003 + Service Pack 1 CD-ROM) Paging File Size (Recommended)= Mounted Memory Size × 1.5 Dump file Size= Mounted Memory Size + 12 MB Application size = Required size Caution ■ The above-mentioned paging file size is recommended for collecting debug information (memory dump). A paging file with an initial size large enough to store the dump file in the boot drive is required. It may be impossible to collect correct debugging information due to a virtual memory shortage if the paging file is insufficient, so we recommend you set a paging file large enough for the entire system. ■ The maximum paging file size which can be set on one partition is 4095 MB. If the above paging file size exceeds 4095 MB, specify 4095 MB for the paging file size. ■ The maximum dump file size for the system with more than 2 GB memory mounted is '2048 MB + 12 MB'. ■ If you install any application program or the like, add necessary space to the partition to install these programs. For example, if the mounted memory size is 512 MB, the minimally required partition size will be calculated by the above formula as follows: 3500 MB + (512 MB * 1.5) + (512 MB + 12 MB) + Application size = 4792 MB + Application size If the required partition size is larger than the size of a hard disk drive, we recommend you split the file across several disks. 1. Set the "Size required for installation + Paging file size". 281 User Guide www.bull.com 2. Set the debugging information (equivalent to the dump file size) so that it is written to a separate disk. (If necessary, install an additional new disk.) Re-installing to the hard disk which has been upgraded to Dynamic Disk You cannot re-install Windows Server 2003 with the current partition of the hard disk upgraded to Dynamic Disk. If you want to keep the current partition, see “Appendix 4: Installing Microsoft Windows Server 2003” on page 224 in order to re-install the system. About the Maintenance Partition (area displayed as “MAINTE P”) The maintenance partition (used for server maintenance) is reserved in the head of Hard Disk Drive (size of approximately 55MB). This area is used for saving some maintenance utilities. Do not delete the maintenance partition. Application of Service Pack The ServicePack 1 is mandatory to use Windows Server 2003 with this equipment. When installing Windows Server 2003 R2, it is not necessary to apply Service Pack 1. 282 User Guide www.bull.com Setup Flow This section visually describes the flow of the setup operated by Express Setup. : Process that continues automatically : Process that need to input or select Read notes and restrictions. Go back Confirmed Select how to install No Yes Insert floppy disk into the floppy disk drive. Confirmed Select Setup Parameter File. Terminate New File Select OS Retrieve again Existing File Check Setup Parameter File If you need to reset the specification Correct Incorrect Confirm the setting/select whether or not to modify Yes No Confirm the specification and input the value. OK Insert Windows CD-ROM Agree Software License Agreement Express Setup ↓ Log on Automatically After restarting the computer, the installation completed. *1 *2 Re-select Disk Array Configuration *1 ↓ Restart ↓ Creating Maintenance Partition ↓ Restart ↓ Installing Utilities ↓ Restart ↓ *2 Creating OS Partition ↓ Restart ↓ Formatting OS Partition ↓ Copying NEC Modules ↓ Copying Selected Application Modules The process is operated only when Disk Array Controller Board is connected and the configuration is specified. If you select [Others], the process is completed here. 283 User Guide www.bull.com Installing Microsoft Windows Server 2003 Express Setup proceeds the setup by specifying the necessary information on the wizard. You can also save the setup information created on the wizard in a floppy disk as a setup file. Note: ■ Prepare a floppy disk to use as Configuration Disk if you want to save the parameters or use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards. When using the floppy disk, the Express setup can continue the setup without any need for you to specify the parameters. ■ The remote KVM console cannot use the mouse during steps 1 to 14. Use the keyboard. Right arrow key: Used to move to the next screens. Left arrow key: Used to return to the previous screen. Up/Down arrow keys: Used to select a menu. F1 key: Displays help. ENTER key: Used to select [OK] or to decide each item. ESC key: Used to select [Cancel]. 1. Turn the power of peripheral devices on, and then turn on the server. Note: ■ If you operate installing Windows Server 2003 with a Magneto-Optical device connected, the installation may not be complete successfully. In such a case, detach the MO device and then re-install the system from the beginning. ■ Install the OS before connecting another hard disk drive. ■ If you create multiple logical drives in your system, refer to “Reinstallation to Multiple Logical drives” on page 232. 284 User Guide www.bull.com 2. Insert ExpressBuilder CD-ROM into the optical device drive. 3. Ensure that the floppy disk drive is empty. 4. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from ExpressBuilder. (You may also turn off and then on again to reboot the server.) The system boots from the CD-ROM and ExpressBuilder starts. Caution Express Setup overwrites the contents of your hard disk. If you have data you want to keep, follow the on-screen instructions. 5. Click [Express Setup]. When asked if you intend to use a Configuration Diskette or Parameters File, choose either Yes or No. 6. Read the on-screen message carefully and click [OK]. Note: If an operating system is already installed on the hard disk, you will be prompted to confirm that you want to proceed with the installation. 7. The message "Insert Configuration Diskette" appears. If applicable, insert "Configuration Diskette" into floppy disk drive and click [OK]. Note: If you do not have "Configuration Diskette", insert a blank floppy disk formatted by 1.44 MB into the floppy disk drive and click [OK]. 285 User Guide www.bull.com [Using the specified Configuration Diskette] The Setup File included in "Configuration Diskette" is displayed. a. Select the Setup File name to use during the installation. Note: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette" appears. In such case, verify the floppy disk you inserted. After the Setup File is specified, the message "Are you sure you want to modify the information?" is displayed. b. If you want to edit the information file, click [Modify]. If you do not want to edit the information file and continue the installation, click [Skip]. - Click [Modify]. Go to step 8. - Click [Skip]. Go to step 12. [Using Blank disk] a. Click the box under [Setup File Name: (A)] or press A. The input box appears. b. Input a file name. and click [Use] c. [Operating System to Install] appears. The OS supported by the computer is displayed in the list. d. Select [Windows Server 2003] you want to install from the list box. 8. Verify the contents specified during OS installation. If you are using a blank floppy disk or if you have chosen to review/change parameters, a series of configuration file screens is displayed as described below. If you have a RAID board installed, the [Configure RAID] screen displays first. Confirm the parameters, modify if necessary, and then click [OK]. The Express Setup automatically performs the RAID configuration, creating Maintenance partition and installing several utilities. Note: If you have RAID hardware installed or the onboard RAID controller is enabled, and the [Configure RAID] screen fails to display, you must solve the RAID problem before you continue with the installation. If no RAID configuration is set-up, the [Operating System Installation] screen displays. 9. Select the installing Operating system. Select "Windows" from the menu. 286 User Guide www.bull.com 10. Next, the [Basic Information] wizard appears. Confirm the parameters, modify them if necessary, and then click [Next]. After that, click [Next], [Back], or [Help] on the screen according to your needs. Modify the parameters anytime it is necessary. 287 User Guide www.bull.com Caution ■ Reserve the partition to install the OS more than the minimally required size. ■ If you select "Use Existing Array" at "New/Existing RAID Configuration", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted. The information included in the other partition will be retained. The figure below describes the partition which information will be deleted when maintenance partition exists. First Partition <Maintenance Partition> Retained Second Partition Deleted Third Partition Retained Fourth Partition Retained ■ You can not re-install the system with the existing partition that is upgraded to Dynamic Disk remained. Do not select "Use Existing Array" at "New/Existing RAID Configuration". ■ If you specify other than 4095 MB for the "Installing Partition", it is necessary to convert to NTFS. ■ If "Use Existing Array" at "New/Existing RAID Configuration" is selected but the partition other than the one to install Windows Server 2003 does not exist (excluding maintenance partition), Express Setup will reserve the maximum area of the hard disk to install Windows Server 2003. ■ You cannot go to the next screen if the specification is incorrect. ■ To specify the setup parameters, the number of characters must not exceed the limit as shown in the table below. (Double-byte character is counted as 2 characters.) Table 31: Setup Parameters Maximum Length Item Create Users Create Groups Value specified Max number of characters User Name 19 Group Name 20 Full Name 63 Explanation 47 Group Name 20 Explanation (Group Name) 47 288 User Guide www.bull.com Note: If you press the F9 key in [Role of Computer], the installation will be done using the default values of Express Setup for the settings afterwards automatically. (Only when the [OK] button is displayed in the right side of the screen). Once all the specifications are reviewed, the system reboots. 11. Copy the modules for the optional mass storage driver. If you want to install the optional mass storage driver, insert the floppy disk corresponding to the mass storage driver into floppy disk drive and follow the message to operate the installation. Note: You can use this function only when a floppy disk drive is attached to the system. 12. Follow the message and take the ExpressBuilder CD-ROM and Configuration Diskette out of the optical device drive, and insert Windows Server 2003 CDROM into the optical device drive. [Software License Agreement] screen appears. 13. Read the contents carefully and click [I agree.] or press F8 if you do agree. If you do not agree, click [I disagree] or press F3. Caution ■ If you do not agree to this agreement, the setup terminates and Windows Server 2003 will not be installed. ■ If "NetWare Gateway (and Client) Service" is specified to install, the window to specify the details of "NetWare Gateway (and Client) Service" pops up on the first logon. Specify the appropriate value. 14. If you selected [Yes] on [Apply Service Pack] during Basic Information, remove the Windows Server 2003 CD-ROM and insert the Windows Server 2003 Service pack 1 CD-ROM in the optical disc drive when prompted to do so. Windows Server 2003 and the specified applications will be installed automatically. Install and configure the device drivers. 289 User Guide www.bull.com Note: About MegaRAID Storage Manager (hereinafter, refered to as "MSM") When the LSILogic MegaRAID SAS 8408E board is connected, Windows Server 2003 Service Pack 1 or later is necessary to install MSM. When you try to install MSM, and the setting of whether to apply Service Pack is [No], the following message will be displayed during the Express Setup. Service Pack 1 or later is necessary to continue the instalaltion of MSM (MegaRAID Storage Manager). Apply the Service Pack? * If you click [No], Windows Server Service pack 1 and MSM will be installed. If you click [YES], Windows Server 2003 Service Pack 1 and MSM will be installed. If you click [NO], MSM will not be installed. If you change the setting of whether to apply Service Pack or not by this message after you agreed the Software License Agreement, this change (the setting of whether to install MSM and Service Pack or not) is not reflected in the parameter file. Windows Server 2003 and the specified application will be installed automatically and logon to the system. Install and configure the device drivers. 15. Microsoft Windows Server 2003 R2 only: Insert Microsoft Windows Server 2003 R2 Standard Edition DISC 2 or Microsoft Windows Server 2003 R2 Enterprise Edition DISC 2 into the CDROM drive after the OS installation, and follow the on-screen instructions. Once the installation is completed, remove Microsoft Windows Server 2003 R2 Standard Edition DISC 2 or Microsoft Windows Server 2003 R2 Enterprise Edition DISC 2 from the optical disc drive, and restart the system. The Setup using Express Setup has completed. Installing and Setting Device Drivers Follow these steps to install and configure the device drivers. PROSet PROSet is a utility that verifies the function of network contained in network driver. Using PROSet enables the following items: ■ Verify detailed information of the adapter. ■ Diagnose loop back test, packet transmission test and so on. 290 User Guide www.bull.com ■ Setup of teaming. Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhance throughput between the switches. PROSet is necessary to utilize these features. To install PROSet: 1. Insert the ExpressBuilder CD-ROM into the optical device drive. 2. The [Windows Explorer] dialog starts. * Procedure with the standard start menu Click Start menu and click [Windows Explorer]. * Procedure with the classic start menu Click Start menu, point to [Programs], [Accessories] and click [Windows Explorer]. 3. Run "DXSETUP.EXE" in the following directory. DVD-ROM driveLetter:\WINNT\DOTNET\NS4\PROSet\2KXPWS03 The [Intel(R) PROSet - InstallShield Wizard] dialog starts. 4. Click [Next]. 5. Choose "I accept the terms in the license agreement" and click [Next]. 6. Choose "Complete" and click [Next]. 7. Click [Install]. 8. When [InstallShield Wizard Completed] window is displayed, click [Finish]. 9. Restart the system. Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and duplex mode need to be specified manually. [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box is displayed. * Procedure with the standard start menu a. Click Start menu, click [Control Panel], click [Network Connections], and Click [Local Area Connection]. * Procedure with the classic start menu a. Click Start menu, click [Settings] and click [Network Connections]. The [Network Connections] dialog box is displayed. b. Right-click [Local Area Connection] and click [Properties] from popup menu. 2. Click [Configure]. The property dialog box for network adapter is displayed. 291 User Guide www.bull.com 3. Click the [Advanced] and specify the [Link Speed & Duplex] value the same as the value specified for HUB. 4. Click [OK] on the property dialog box for network adapter. [When PROSet is installed] 1. The [Intel PROSet] dialog box appears. * Procedure with the standard start menu Click Start menu, point to [Control Panel], [Administrative tools], and click [Computer Management] and then double click the [(Network Adapter Name)] in the Network Adapter list. * Procedure with the classic start menu a. Click Start menu, point to [Settings] and click [Control Panel]. b. Click [Administrative tools]. c. Click [Computer Management] and double click the [(Network Adapter Name)] in the Network Adapter list. 2. Click [(Network Adapter Name)] in the list. 3. Click the [Link] and specify the [Speed & Duplex] value the same as the value specified for HUB. 4. Click [Apply] and click [OK]. Also, add or delete any protocols and services if necessary. You can process in the property dialog box for local area network which can be displayed from [Network and Dial-up Connection]. Note: We recommend you to add [Network Monitor] at [AddingServices]. [Network Monitor] can monitor the frame (or the packet)that the computer installing [Network Monitor] sends or receives. This tool is valuable when analyzing network trouble. For information on how to install the tool, see the "Setting for Solving Problems" described later in this chapter. Optional Network Board Driver If you want to use an optional Network Board (Gigabit adapter), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If necessary, install the driver stored in ExpressBuilder CD-ROM. When using 100BASE TX adapters: "DVD-ROM drive Letter:\WINNT\DOTNET\NS4\PRO100\WS03XP2K" When using 1000BASE T adapters: "DVD-ROM drive Letter:\WINNT\DOTNET\NS4\PRO1000\WS03XP2K" If the installation procedure is not clear, refer to the installation procedure described in the section "Installation of the Optional Network Board Driver". 292 User Guide www.bull.com Installing the Optional Network Board Driver 1. Start Device Manager. 2. Click [Network adapters] and Double-Click [(Network Adapter Name)]. [(Network Adapter Name) Properties] is displayed. Note: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board. 3. Click the [Driver] tab and click [Update Driver...]. [Hardware Update Wizard] is displayed. 4. Select the [Install from a list or specific location(Advanced)] radio button and click [Next]. 5. Select the [Search for the best driver in these locations] radio button and check off the [Search removable media (floppy, CD-ROM...)] check box. 293 User Guide www.bull.com 6. Check the [Include this location in the search] check box and specifiy the correct path. See “Optional Network Board Driver” on page 292. 7. Click [Next]. 8. Click [Finish]. Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter. Adaptive Load Balancing (ALB) is a feature that creates a group containing more than one adapter and enhance the through put by operating packet transmission from the server by all the adapters. This feature includes AFT feature. Caution ■ AFT/ALB setup must be operated after installing the drivers and restarting the system. ■ All the adapters specified as a group of Adapter Teaming must exist on the same LAN. If they are connected to the separate switches, they will not work normally. If you want to use AFT/ALB feature: 1. Open the Teaming Wizard. * The procedure in the case of the standard start menu Click Start menu, point to [Control Panel], [administrative tools], and click [Computer Management] and then double click the [(Network Adapter Name)] in the Network Adapter list. * The procedure in the case of the classic start menu a. Click Start menu, point to [Settings] and click [Control Panel]. b. Click [Administrative Tools]. c. Click [Computer Management] and double click the [(Network Adapter Name)] in the Network Adapter list. 2. Select [Teaming] tab and then check on [Team with other adapters] and click [New Team...]. The [New Team Wizard] dialog box appears. Click [Next]. (Specify a name for the team if it necessary.) 294 User Guide www.bull.com 3. Select the adapters to include in the team. 4. Select "Adapter Fault Tolerance" or "Adaptive Load Balancing" and click [Next]. 5. Check the adapter to join the team and click [Next]. 6. Click [Finish]. 7. The setup will go back to [Intel(R) PROSet for Wired Connections] dialog box, so click [OK]. 8. Restart the system. Graphics Accelerator Driver The drivers for the graphics accelerator cards that are installed in the server will setup automatically. Installing SCSI Controller Driver (Adaptec 29160, Adaptec 29320, Ultra SCSI 160, LSI20320) Update the drivers for your system using the ExpressBuilder CD-ROM shipped with your system. The SCSI drivers will be installed automatically. Installing a Disk Array Controller Driver (SecuRAID 114, SecuRAID 121) To install these controllers on a system running under Windows Server 2003, connect the controller and take the following steps to install the driver: 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 2. Double-click [LSI Logic Megaraid SCSI 320-1/2] which Device Manager lists. 3. Click the [Driver] tab and click [Update Driver...]. 4. When the "Update Device Driver Wizard" appears, select "Install from a list or specific location [Advanced]" and click [Next]. 5. Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. 6. Insert "Windows Server 2003 OEM-DISK for ExpressBuilder" into the floppy disk drive, and click [Next].The drivers are copied. 7. The [Completing the Hardware Update Wizard] dialog box appears. Click [Finish]. Available switch options for Windows Server 2003 Boot.ini file. Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: ■ Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" 295 User Guide www.bull.com If your system has a memory capacity in excess of 4GB in its installing, adding /PAE switch in Boot.ini file will enable the system to be installed with over 4GB of memory. However, the Microsoft operating system products which support /PAE switch option are limited. Refer to the following article in Microsoft Knowledge Base to check the supported products. ■ Microsoft Knowledge Base - Aritcle ID: 291988 "A description of the 4GB RAM tuning feature and the Physical Address Extension switch" Below is the example on how to add /PAE switch to Boot.ini file. 1. Click [Start], point to [Settings], and then click [Control Panel]. 2. In [Control Panel], double-click [System]. 3. Click the [Advanced] tab, and then click [Settings] under [Setup and Recovery]. 4. Under [System Setup], click [Edit] to open [Boot.ini]. 5. Add "/PAE" to [Operating Systems] section in [Boot.ini] file, and then save it. <Example of Boot.ini file> [boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows Server 2003, Standard" /fastdetect multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows Server 2003, Standard, PAE" /fastdetect /PAE C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" / cmdcons This is the end of editing Boot.ini file. Note: If you choose one of the items in the "Default operating system" drop-down list box in [Setup and Recovery] group box, you can make your system start automatically from the switch you specified. Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. 296 User Guide www.bull.com Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. Caution ■ The staff of maintenance service representative is in charge of collecting memory dump. Customers need only to specify the memory dump. ■ If any trouble occur after specifying the process below, the message to inform that the system is in short of virtual memory may appear, but continue to start the system. If you restart the system in such case, memory dump may not be stored correctly. Follow the procedure below to specify.: 1. Select [Control Panel] and click [System]. The [System Properties] dialog box is displayed. 2. Select [Advanced] tab. 3. Click [Settings] on the [Startup and Recovery] group box. Caution Windows Server 2003 x64 Editions ■ We recommend you specify "Complete Memory Dump" to write the debug information. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so we recommend you specify "Kernel Memory Dump" instead. ■ Specify the drive where there is a free area bigger than the size of "the memory capacity mounted on Express server + 1MB". ■ If the memory size exceeds 2GB due to added memory, change the write debugging information to [Kernel Memory Dump] before adding the memory. The size of the specified debugging information (memory dump) also changes when adding memory. We recommend you check (and change, if applicable) the size of the empty space in the debugging information (memory dump) write destination drive. Windows Server 2003 Editions ■ We recommend you specify "Complete Memory Dump" to write the debug information. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so we recommend you specify "Kernel Memory Dump" instead. 297 User Guide www.bull.com ■ Specify the drive where there is a free area bigger than the size of "the memory capacity mounted on Express server + 12MB". (In case the memory capacity is more than 2GB, a free area of "2048+12MB" or more). ■ If the memory size exceeds 2GB due to added memory, change the write debugging information to [Kernel Memory Dump] before adding the memory. The size of the specified debugging information (memory dump) also changes when adding memory. We recommend you check (and change, if applicable) the size of the empty space in the debugging information (memory dump) write destination drive. 4. Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g.Write the debug information in D drive in the file named MEMORY.DMP. D:\MEMORY.DMP 5. Click [Settings] on the [Performance] group box. The [Performance Options] window is displayed. 6. Click [Advanced] tab on the [Performance Options] window. 7. Click [Change] on the [Virtual memory] group box. 8. Modify [Initial Size] in the [Paging file size for selected drive] box to the value larger than [Recommended], and click [Set]. Caution ■ The above-mentioned paging file size is recommended for collecting debug information (memory dump). A paging file with an initial size large enough to store the dump file in the boot drive is required. It may be impossible to collect correct debugging information due to a virtual memory shortage if the paging file is insufficient, so we recommend you set a paging file large enough for the entire system. ■ For more information on "Recommended" value, see "Partition Size to be Created" described earlier. ■ In case the memory is expanded, re-specify the paging file to suit the new memory size. 9. A message prompting to restart the system may appear according to the modified specification. In such cases, restart the system. Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information.: 298 User Guide www.bull.com 1. Click [Run] on Start menu. 2. Type "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows] dialog box appears. 3. Specify the location to store the diagnostic information in the [Log File Path] box. The diagnostic information will be stored with the file name "DRWTSN32.LOG". Note: You cannot specify a network path. Specify a path on a local computer. 4. Specify the location of crash dump file in the [Crash Dump] box. Note: "Crash Dump File" is a binary file that can be read with Windows Debugger. 5. Check the following check box on the [Option] box. Dump Symbol Table Dump All Thread Contexts Add To Existing Log File Create Crash Dump File For more information on each function above, refer to Online Help. 6. Click [OK]. Network Monitor Using Network Monitor helps you to investigate and manage with network trouble. To use Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. 1. Point to [Settings] from Start menu and click [Control Panel]. The [Control Panel] dialog box is displayed. 2. Double-click [Add or Remove Programs]. The [Add or Remove Programs] dialog box is displayed. 3. Click [Add or Remove Windows Component]. The [Windows Components Wizard] dialog box is displayed. 299 User Guide www.bull.com 4. Click [Management and Monitoring Tools] and click [Details]. The [Management and Monitoring Tools] dialog box appears. 5. Click to select the [Network Monitor Tools] check box, then click [OK]. 6. The [Windows Components Wizard] dialog box appears again. Click [Next]. 7. If the setup asks to install the disk, insert the OS CD-ROM into the CD-ROM drive and click [OK]. 8. Click [Finish] in the [Windows Component Wizard] dialog box. 9. Close the [Add or Remove Programs] dialog box. 10. Close the [Control Panel] dialog box. To start Network Monitor, point to [Program] → [Administrative Tools] and click [Network Monitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your ExpressBuilder CD-ROM. See “Appendix 6: Installing and Using Utilities” on page 257. Updating the System - Installing Service pack Warning If you install from the Windows Server 2003 CD-ROM which contains Service Pack 1, you do not need to install the Service Pack 1 again. Update the system in the situation below: ■ Modified system configuration. ■ Recovered the system using recovery process. Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the ExpressBuilder CD-ROM into the optical device drive. [Setup Software] in [Master Control Menu] screen is displayed, right-click the item. Click [Update the System] from the menu and the setup will start. Follow the onscreen instructions. Making Backup Copies of System Information The system information includes the current BIOS settings and any specific information for the server. Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. 300 User Guide www.bull.com 1. Set the ExpressBuilder CD-ROM in the optical device drive and reboot the system. 2. Select [Tools]. 3. Select [Off-line Maintenance Utility]. 4. Select [System Information Management]. 5. Insert a diskette in the floppy disk drive. 6. Select [Save]. Installing with the OEM-FD for Mass Storage Device This section explains how to setup with the OEM-FD. You usually do not have to do as follows. If you want to install other boards by using a driver floppy disk, set the server as follows. Detailed information is provided in the manual of the mass storage device. Installation of mass storage device not supported by ExpressSetup If you would like to install the OS when the system has new mass storage device not supported by ExpressBuilder, you have to setup as follows. 1. Read the manual supplied with the mass storage device before setting the server. 2. If the mass storage device is disk array controller, configure the RAID system before running the ExpressBuilder. 3. Boot the system from ExpressBuilder CD-ROM. 4. (a) When the message “Do you want to use the parameters file...” appears , select “Yes”. (b) When the dialog of Disk array configuration appears, check “Use Existing Array” (c) Check “Apply OEM-FD for Mass storage device” 5. Copy the driver for the mass storage device in the ExpressSetup. 6. Insert the FD attached the mass storage device into the FD drive. 7. Follow the on-screen instructions to continue the ExpressSetup. 301 User Guide www.bull.com Appendix 8: Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased. Be sure to record the same information for any components added to the system, such as a power supply, hard disk drives, add-in boards, or printers. Record the model and serial numbers of the unit and system board. The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit. The location of serial numbers on add-in boards, hard disk drives, and external equipment, such as video displays or printers, varies from one manufacturer to another. Literature accompanying these products should illustrate or describe the location of model and serial numbers. 302 User Guide www.bull.com Hardware Main Unit Model name Serial No. Date installed Clock Serial No. Date installed Clock Serial No. Date installed #11, #12 Size Serial No. Date installed #9, #10 Size Serial No. Date installed #7, #8 Size Serial No. Date installed #5, #6 Size Serial No. Date installed #3, #4 Size Serial No. Date installed #1, #2 Size Serial No. Date installed Type Model name Serial No. CPU #1 Memory Monitor Date installed Hard Disk ID0 Type Serial No. Capacity Date installed Type number ID1 Type Serial No. Capacity Date installed Type number ID2 Type Serial No. Capacity Date installed Type number ID3 Type Serial No. Capacity Date installed Type number ID4 Type Serial No. Capacity Date installed Type number ID5 Type Serial No. Capacity Date installed Type number Backup Device 303 User Guide www.bull.com Size Capacity Serial No. Model name Type number Date installed PCI Slot #1B Model name Serial No. Date installed PCI Slot #2B Model name Serial No. Date installed PCI Slot #3B Model name Serial No. Date installed PCI Slot #1C Model name Serial No. Date installed PCI Slot #2C Model name Serial No. Date installed PCI Slot #3C Model name Serial No. Date installed Printer Model name Serial No. Manufacturer Date installed Additional cabinet for disk Model name Serial No. Date installed External Peripheral Device 1 Model name Serial No. Manufacturer Date installed External Peripheral Device 2 Model name Serial No. Manufacturer Date installed External Peripheral Device 3 Model name Serial No. Manufacturer Date installed External Peripheral Device 4 304 User Guide www.bull.com Model name Serial No. Manufacturer Date installed 305 User Guide www.bull.com Software Firmware version OS Apply Application of RUR media File system FAT Name: Version Name: Version HPFS Others ( NTFS ) Bundled software installed Licensed software installed Application running when a failure occurred 306 User Guide www.bull.com Appendix 9: Restrictions This document describes the restrictions on the Bull NovaScale R460. Please read the below notices carefully and make sure to follow them. Table 32: Bull NovaScale R460 Restrictions List of Restrictions 1 Remote Management Extended License To use a remote media feature by applying a remote management extended license, you need to update the firmware of EXPRESSSCOPE engine. You can download the relevant firmware from our web site. You can use the remote console feature on the current firmware by applying the remote management extended license. 2 Wake ON LAN Feature Immediately after the AC power is turned on, the Remote Power ON/OFF feature (Wake ON LAN) is disabled. Start Windows 2003 once, provide settings as shown below, then shutdown the system. After restart, the Remote Power On/Off feature is available unless the AC power is turned off. Select [Start] → [Administrative Tools] → [Computer Management]. Select Device Manager, double-click [Intel(R) PRO/1000 EB Network Connection with I/O Acceleration #n] under Network Adapter, and specify as follows in [Detail] tab. PME: [ON] Wake On:[Magic Packet] 3 Standby Feature The standby feature of Windows Server is not available. Do not select "Standby" in the Windows shutdown menu. 4 Memory Mirroring In memory mirroring configuration, the menus related to memory mirroring in BIOS SETUP are grayed out and unselectable in the following cases: When you additionally install DIMMs that unable to configure memory mirroring When you remove DIMMs that takes down the memory mirroring In this case, execute [Load Setup Defaults] to cancel the memory mirroring configuration. <Procedure> (1) Note the BIOS SETUP settings. (2) Press the <F2> key during POST to run BIOS SETUP utility. (3) Select [Exit] → [Load Setup Defaults]. (4) When a message "Load default configuration now?" appears, select [Yes]. (5) Enter the parameter values you have saved in step (1). Note: Executing [Load Setup Defaults] restores the default values for all Setup parameters. You need to specify those parameters again. 307 User Guide www.bull.com Table 32: Bull NovaScale R460 Restrictions (Continued) List of Restrictions 5 When Installing Operating System without Using Express Setup To install the Windows operating system on the server, be sure to remove the external USB floppy disk drive when the message prompting you to restart the system appears upon completion of text-mode setup (Screen 1). Connect the external USB floppy disk drive after the OS has been installed. Once the external floppy disk drive has been removed, keyboard entry may be disabled when you attempt to reply to popup message during setup in GUI mode. In such a case, use a mouse instead (Screens 2 and 3). If the installation is conducted with an external floppy disk drive connected, the keyboard and mouse may not work properly during setup in GUI mode. [Screen 1] [Screen 2] [Screen 3] 308 User Guide www.bull.com Note: If you have any questions about this document, please contact your sales representative. 309 This page is deliberately left empty.
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