26938 INSTALLATION Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. DESKTOP INSTALLATION NOTE : The handset can be charged facing up or down. NOTE: The phone automatically defaults to touchtone dialing. To change to pulse (rotary) dialing, see "TONE/PULSE DIALING." If you don't know which type of service you have, check with the phone company. CAUTION: Use only the ATLINKS USA, Inc. 5-2559(black) and 5-2558(white) power supply that came with this unit. Using other power supplies may damage the unit. Your Caller ID phone enables you to: • Identify callers before you answer the phone. • View the time and date of each incoming call. CID/VOL • Record up to 40 Caller ID messages sequentially. callback redial • Know who called while you were away. To get the most from your new phone, we suggest that you take a few minutes right now to read through this user's guide. IMPORTANT: In order to use all of the features of this phone, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service. format memory 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz pause 0 oper # delete channel on 1 1. Set the RINGER switch (on the handset) to ON and place the handset in the cradle on the base. 2. Plug the power supply into the power jack on the bottom of the base and the other end into an electrical outlet. The in use/charge indicator comes on, verifying the battery is charging. Allow the phone to charge for 12 hours prior to first use. If you don't properly charge the phone, battery performance will be compromised. NOTE: DO NOT connect the telephone line to the modular jack until the phone has charged for 12 hours. 3. Plug the telephone line cord into the PHONE LINE jack on the bottom of the base and into a modular jack. CAUTION: Use only the ATLINKS USA, Inc. 5-2559(black) and 5-2558(white) power supply that came with this unit. Using other power supplies may damage the unit. CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. We bring good things to life. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT. EQUIPMENT APPROVAL INFORMATION NOTE: The phone automatically defaults to touchtone dialing. To change to pulse (rotary) dialing, see "TONE/PULSE DIALING." If you don't know which type of service you have, check with your local telephone company. SEE MARKING ON BOTTOM / BACK OF PRODUCT BEFORE YOU BEGIN PARTS CHECKLIST Make sure your package includes the items shown here. 3 program flash ringer off Provided your phone company offers voice messaging service and you subscribe to it, the in use/charge indicator on the base flashes when the phone is not in use to indicate there is a message waiting. It stops flashing after the message has been reviewed. 2. Press the TALK button. MAKING A CALL To make a call, press the TALK button before you dial and press it again to hang up. REDIAL LANGUAGE SETTING FLASH 1. Make sure the phone is OFF (not in TALK mode). Use the flash/program button to activate custom calling services such as call waiting or call transfer, which are available through your local phone company. 2. Use the CID/VOL left (-) or right (+) arrow button to scroll to 1ENG 2FRA 3ESP, or use the touch tone pad on the handset to enter the desired setting. For example, to choose English, press the number 1 key. 1ENG is the default setting. 3. Press flash/program to store selection. You will hear a confirmation tone. TONE/PULSE DIALING 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID/VOL left (-) or right (+) arrow button to scroll to 1TONE or 2PULSE, or use the touch tone pad on the handset to enter the desired setting. For example, to choose TONE dialing, press the number 1 key. 1TONE is the default setting. 3. Press flash/program to store selection. You will hear a confirmation tone. TIP: Don’t use the TALK button to activate custom calling services such as call waiting, or you’ll hang up the phone. IN USE INDICATOR LIGHT The in use indicator is lit when the handset is charging in the cradle on the base or when the phone is ON. It flashes when you receive a call or when the PAGE button is pressed. CHANNEL BUTTON While talking, you might need to manually change the channel in order to get rid of static. Press and release the channel/delete button to advance to the next channel. 1. Make sure the phone is OFF (not in TALK mode). This feature enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit card companies, etc., by pressing the *tone/cancel button to temporarily make the phone touch-tone compatible. To get information about your bank account, for example, you would: HEARING AID COMPATIBILITY This telephone system meets FCC standards for Hearing Aid Compatibility. US NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM Model 26938M/P 15897960 (Rev. 2 DOM E) 02-41 Printed in China ATLINKS USA, Inc. 101 West 103rd Street Indianapolis, IN 46290 © 2002 ATLINKS USA, Inc. Trademark(s) ® Registered Marca(s) ® Registrada(s) TALK 5 callback redial in use/charge The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. page memory format 1 2 abc 4 ghi 5 jkl 6 mno 7 pqrs 8 9 wxyz tuv 3 def CID/VOL cancel * tone delete channel pause 0 oper # ringer off 4. Press flash/program to store selection. You will hear a confirmation tone. 2. Press the *tone/cancel button after your call is answered. CORDLESS PHONE BASICS 4. Hang up when finished. The phone returns to Pulse (rotary) service. TALK program flash 3. Follow the voice instructions to complete your transaction. callback on redial Base Handset AC power supply Telephone line cord Belt Clip MODULAR JACK REQUIREMENTS To properly connect your phone to your telephone lines, you will need an RJ11C type modular phone jack, which might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances. DIGITAL SECURITY SYSTEM Your cordless phone uses a digital security system to provide protection against false ringing, unauthorized access, and charges to your phone line. When you place the handset in the base, the unit verifies its security code. After a power outage or battery replacement, you should place the handset in the base for about 20 seconds to reset the code. memory 2 format 1 2 abc 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz 3 def CANCEL cancel * tone delete channel pause 0 oper # program flash ringer off on 4 1 display TALK/ callback button 3 Because it is necessary to charge the handset for 12 hours prior to connecting the phone for use the first time, it is better to leave the unit on a flat surface during initial charge before attempting to hang it on the wall. 1. Set the RINGER switch (on the handset) to ON and place the handset in the cradle on the base. 2. Plug the power supply into the power jack on the bottom of the base and the other end into an electrical outlet. The in use/charge indicator comes on, verifying the battery is charging. Allow the phone to charge for 12 hours prior to first use. If you don't properly charge the phone, battery performance will be compromised. NOTE: DO NOT connect the telephone line to the modular jack until the phone has charged for 12 hours. 3. Plug the telephone line cord into the PHONE LINE jack on the bottom of the base and the other end into a modular jack. 4. Slip the mounting holes on the bracket over the wall plate posts and firmly slide the unit down into place (wall plate not included). 5. Place the handset in the cradle. NOTE: If desired, gather the extra line cord together, and fasten with a wire tie. left arrow/volume button right arrow/+ volume button CID/VOL TALK redial button memory button callback redial memory format 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz cancel * tone/ cancel button channel/ delete button * tone delete channel pause 0 oper # ringer off format button # pause button ringer switch Press the *tone/cancel button to cancel any command you initiated. FINDING THE HANDSET This feature helps to locate a misplaced handset. Press the page button on the base. The handset beeps continuously for about two minutes or until you press any button on the handset. You may also press page to cancel. NOTE: The ringer does not have to be ON for this feature to work. RINGER SWITCH The ringer switch must be ON for the handset to ring during incoming calls. program flash on flash/ program button in use/charge indicator Date VOLUME While talking, press the VOLUME buttons (left and right arrows) to control the volume of the handset's earpiece. There are four volume levels. Press the right arrow (+) button to increase the volume level, and press the left arrow (-) button to decrease. VOL 1 is the lowest level and VOL 4 is the loudest. TRANSFERRING CID RECORDS TO MEMORY You may transfer a Caller ID record to your phone’s memory. NOTE: It is important that you format CID records correctly before storing in memory. It is not possible to re-format CID records stored in memory. 1. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to scroll to the desired record. 2. Press the memory button. 3. Press the desired memory location. Example, press the number 1 key to store the record in memory location 1. CALLER ID FEATURES New call To replace a CID record stored in a memory location with a new CID record: NEW CALL # 1. Repeat steps 1 through 3. 2. Press the memory button and REPLACE MEMO? shows in the display. Caller ID phone number Caller ID name This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. The unit can store up to 40 calls for later review. CALLER ID WITH CALL WAITING Provided you subscribe to Caller ID with Call Waiting service from your phone company, you are able to see who is calling when you hear the call waiting beep. The caller identification information appears in the display after you hear the tone. • Press the flash/program button to put the current person on hold so that you can answer the incoming call. IMPORTANT: In order to use the Caller ID functions with this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service. 1. Call the bank’s information line. CID/VOL 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. page NOTE: The unit will only work with an FSK type of VMWI system. It will not work with the Stutter Dial Tone type of VMWI system. Time TEMPORARY TONE AREA CODE SETTING 3. Use the handset number pad to enter your three digit area code. Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1. Check the display to see who is calling. There are three programmable menus available: Language, Tone/Pulse Dialing and Area Code. 2. Press the flash/program button until - - - SET AREA CODE shows in the display. “- - -” is the default setting. WALL MOUNT INSTALLATION VOICE MESSAGING While the phone is on, press the redial button to redial the last number you dialed (up to 32 digits). If you get a busy signal, and want to keep dialing the number, just press redial again (you don't have to turn the phone off and back on). SET UP cancel * tone IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. 2 TALK page button RECEIVING A CALL in use/charge 40-Channel 900 MHz Caller ID with Call Waiting Cordless Telephone User's Guide INTRODUCTION 3. Press *tone/cancel to exit, or press memory again and the new CID record replaces the old CID record in that memory location. You will hear a confirmation tone. DELETING RECORDS Use the channel/delete button to erase the record currently shown in the display or all records. DELETING THE CURRENT RECORD 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to display the desired Caller ID record. 3. Press channel/delete. The display shows DELETE? 4. Press channel/delete again to erase the record. You will hear a confirmation tone. The display shows DELETED. Then the next Caller ID record shows in the display. DELETING ALL RECORDS 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to display any Caller ID record. 3. Press and hold channel/delete button until the unit beeps and DELETE ALL? shows in the display. RECEIVING AND STORING CALLS 4. Press channel/delete again to erase all records. You will hear a confirmation tone, and the display shows NO CALLS. When you receive a call, the information is transmitted by the phone company to your Caller ID telephone between the first and second ring. DIALING A CALLER ID NUMBER When the memory is full, a new call automatically replaces the oldest call in memory. NEW appears in the display for calls received that have not been reviewed. REPT indicates that a new call from the same number was received more than once. NOTE: Check with your local phone company regarding name service availability. REVIEWING RECORDS 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to display the desired Caller ID record. 3. Press TALK/callback button. The number dials automatically. CHANGING THE CID NUMBER FORMAT The format button lets you change the format of the displayed CID number. The available formats are as follows. 7-digit 7-digit telephone number. 10-digit 3-digit area code + 7-digit telephone number. • Press the CID/VOL (-) arrow button to scroll through the call records from the most recent to the oldest. 11-digit long distance code “1” + 3-digit area code + 7-digit telephone number. • Press the CID/VOL (+) arrow button to scroll through the call records from the oldest to the newest. 1. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to scroll to the number you want to call back. As calls are received and stored, the display is updated to let you know how many calls have been received. 2. If the number will not dial as shown, press the format button. Repeat if necessary, until the correct number of digits are shown. 3. Press TALK/callback button. The number dials automatically. Store up to 15 24-digit numbers in memory for quick dialing. This memory feature is in addition to the 40 Caller ID records that can be stored in the Caller ID memory log. 3. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to scroll through the numbers stored in memory until the desired number is shown. STORING A NAME AND NUMBER IN MEMORY 4. Press TALK/callback. The numbers dial automatically. 2. Press memory button. 1. Make sure the phone is OFF (not in TALK mode). 2. Press the memory button. IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls in off-peak hours, such as early morning or late evening. 3. Press the desired memory location (0 through 9). 4. Press the memory button again. The display shows ENTER NAME. NOTE: If you don't want to enter the name, skip step 5. 5. For example, to enter the name Bill Smith, press the two key twice for the letter B, press the four key three times for the letter I, and press the five key three times for the letter L. After one second, press the five key three times again for the second letter L and press the one key to insert a space between the letter L and S. Press the seven key four times for the letter S, press the six key once for the letter M, press the four key three times for the letter I, press the eight key once for the letter T, and press the four key twice for the letter H. NOTE: If you enter a wrong letter, press channel/ delete button to backspace. INSERTING A PAUSE IN THE DIALING SEQUENCE When storing information in memory, press the # pause button twice within one second to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). PAUSE shows on the display as a “P. “ Each pause counts as 1 digit in the dialing sequence. REVIEWING AND DELETING STORED NUMBERS 1. Press memory, then use the CID/VOL (-) arrow or CID/ VOL (+) arrow button to view the entry. 2. While the entry is displayed, press channel/delete button to delete the entry. The display shows DELETE? 7. Use the number keypad to enter the telephone number you want to store (up to 24 digits). 3. Press channel/delete again to delete the entry. DELETED shows in the display. 8. Press memory again to store the number. You will hear a confirmation tone. CHAIN DIALING FROM MEMORY 1. Repeat steps 1 through 7 in Storing a Name and Number in Memory. Use this feature to make calls which require a sequence of numbers such as using a calling card for a frequently called long distance number. Basically, you dial each part of the sequence from memory. The following example shows how you can use chain dialing to make a call through a long distance service: 2. Press the memory button and REPLACE MEMO? shows in the display. 3. Press *tone/cancel to exit, or press the memory button to store the number. You will hear a confirmation tone. STORING A REDIAL NUMBER The Number For Memory Location Long distance access number Authorization code Frequently called long distance number 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 1. Make sure the phone is ON. 2. Press the redial button. 2. Press memory and then press 7. 7 8 9 3. When you hear the access tone, press memory again and then press 8. To replace an old redial number stored in a memory locations with a new redial number: 4. At the next access tone, press memory and then 9. 2. Press the memory button and REPLACE MEMO? shows in the display. 3. Press *tone/cancel to exit, or press the memory button again and the new redial number replaces the old redial number in that memory location. You will hear a confirmation tone. DIALING A STORED NUMBER 1. Make sure the phone is ON by pressing the TALK/ callback button. 2. Press memory button. 3. Press the number (0-9) for the desired memory location. The number dials automatically. - OR - DISPLAY MESSAGES The following indicators show the status of a message or of the unit. INCOMPLETE DATA • Press the TALK button to answer or place a call before using the headset. ENTER NAME CONNECTING THE BELT CLIP ENTER TEL NUMBR TIP: Wait for the access tones between pressing the memory button, or your call might not go through. HEADSET AND BELT CLIP OPERATION CONNECTING AN OPTIONAL HEADSET TO CHANGING THE BATTERY Make sure the telephone is OFF before you replace battery. 1. Remove the battery compartment door. Headset jack DELETE ALL? DELETED END OF LIST NEW 3. Insert the new battery pack and connect the cord into the jack inside the handset. UNKNOWN NAME/ CALLER/NUMBER 4. Put the battery compartment door back on. 5. Place handset in the base to charge. Allow the handset battery to properly charge (for 12 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised. CAUTION: To reduce the risk of fire or personal injury, use only the battery 5-2461. PAGING BLOCKED CALL BLOCKED NAME REPT BATTERY SAFETY PRECAUTIONS • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the battery listed in the User’s Guide. • Keep batteries out of the reach of children. • Remove batteries if storing over 30 days. To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping and other rough treatment to the phone. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish. • Retain the original packaging in case you need to ship the phone at a later date. • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction can shield radio signals. • You’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. Headset plug DELETE? 2. Disconnect the battery plug from the jack in the handset battery compartment and remove the battery pack. CAUSES OF POOR RECEPTION THE HANDSET For hands free conversation, connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are disabled when the headset is connected. • Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place. GENERAL PRODUCT CARE 3. Press the memory button to store the number. You will hear a confirmation tone. 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. Slot for belt clip There are two slots, one on each side of the handset. 6. Press the memory button to save the name. The display shows ENTER TEL NUMBR. CHANGING A STORED NUMBER Adjust the headset to rest comfortably on top of your Slot for head and over your ear. belt clip Move the microphone to approximately 2 to 3 inches from your mouth. NO DATA EMPTY NO CALLS MESSAGE WAITING Caller information has been interrupted during transmission or the phone line is excessively noisy. Prompt telling you to enter the name for one of the 10 memory locations. Prompt telling you to enter the telephone number for one of the 10 memory locations. Prompt asking if you want to erase Caller ID records or one of the 10 numbers stored in the phone’s outgoing memory. Prompt asking if you want to erase all Caller ID records. Prompt confirming the Caller ID / Memory record is erased. Indicates that there is no additional information in Caller ID memory. Indicates call or calls have not been reviewed. The incoming call is from an area not serviced by Caller ID or the information was not sent. Someone has pressed the page button on the base. The person is calling from a number that has been blocked from transmission. The person’s name is blocked from transmission. Repeat call message. Indicates that a new call from the same number was received more than once. No Caller ID information was received. Indicates a memory location is vacant. Indicates no CID records have been stored. Indicates a message is available. HANDSET SOUND SIGNALS Signal Meaning A long warbling tone (with ringer on) Two long beeps One short and one long beep One short beep every seven seconds Signals an incoming call Confirmation Tone Page signal Low battery warning TROUBLESHOOTING TIPS • Is the battery pack installed correctly? • Did the handset beep when you pressed the TALK/ callback button? Did the display indicator turn on? The battery may need to be charged. • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). Dial tone is OK, but can't dial out • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. • Make sure the battery is properly charged (12 hours). • Make sure the tone/pulse setting is programmed correctly. Handset does not ring • Make sure the ringer switch on the handset is turned to ON. • You may have too many extension phones on your line. Try unplugging some phones. • Make sure base is not plugged into an outlet with another household appliance. LIMITED WARRANTY Unit beeps What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: ATLINKS USA, Inc. c/o Thomson 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty. • Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss. • A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect. • Products which have been modified or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. • REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT • Change channels • Is handset out of range? Move closer to the base. • Does the base need to be relocated? • Place handset in base for 20 seconds to reset the security code. If that doesn’t work, charge battery for 12 hours. • See solutions for “No dial tone.” • Replace battery. Memory Dialing • Did you program the memory location keys correctly? • Did you follow proper dialing sequence? • Make sure the tone/pulse setting is programmed correctly. • Did you reprogram numbers into memory after power outage or battery replacement? SERVICE This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by ATLINKS USA, Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329. Or refer inquiries to: ATLINKS USA, Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206 • Is battery fully charged? Try replacing the battery. Make sure the battery is properly installed and connected. Purchase date _________________________________________ • If you are using AC power, make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the plug and plug it in again. • Did you order Caller ID service from your local telephone company? Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line. TELEPHONE • Base is plugged into an AC outlet with other electronic devices. • Baby monitor is using the same frequency. — Is the base power cord connected to a working outlet? • Handset battery is low. — Is the telephone line cord connected to the base unit and the wall jack? • Check installation: • Consult the dealer or an experienced radio/TV technician for help. • Charge battery. You experience static, noise, or fading in and out No Display CALLER ID • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. • See solutions for “No dial tone.” Name of store _________________________________________ INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information. with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Is the handset out of range of the base? Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. No dial tone • You’re out of range of the base. • Disconnect the base from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service. ACCESSORY ORDER FORM DESCRIPTION MODEL NO. black white PRICE* QTY. Belt clip 5-2557 5-2556 $10.85 Headset 5-2425 5-2444 $36.35 Replacement battery 5-2461 5-2461 $9.95 Power supply 5-2559 5-2558 $24.95 TOTAL To order, call 1-800-338-0376 (for accessories only) or complete this order form. For credit card purchases Your complete charge card number, its expiration date and your signature are necessary to process all charge card orders. Copy your complete account number from your VISA card. My card expires: Copy your complete account number from your Master Card or Discover. Copy the number above your name on the Master Card. My card expires: ____________________________________________________________________ Authorized Signature *Prices are subject to change without notice. Total Merchandise.........................................$_______________ Sales Tax........................................................$_______________ We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the merchandise is being sent. Duties will apply for shipments to Canada. Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All accessories are subject to availability. Where applicable, we will ship a superseding model. $5.00 Shipping/Handling....................................... $_______________ Total Amount Enclosed.................................$_______________ ✂ 1. Make sure the phone is OFF (not in TALK mode). CUSTOMER: CUT ALONG DOTTED LINE. MEMORY Mail order form and money order or check (in U.S. currency) made payable to Thomson to: Thomson Mail Order Department P.O. Box 8419 Ronks, PA 17573-8419 Name_______________________________________________________ Address_____________________________________ Apt.____________ City ________________________State________ ZIP_________________ Daytime Phone Number ( )_______________________________ Please make sure that this form has been filled out completely.