H.264 User manual
Network Digital Video Recorder
H.264
User manual
Please read instructions thoroughly before operation and retail it for future reference.
Important Information
Notes:
! Do not place heavy on this device !
! Do not let any solid or liquid fall or infiltrate into the device !
! Clean the circuit board, connectors, fans and case with brush regularly but remember to turn off the power and pull the plug before cleaning .
! Do not disassemble, maintain the device, or replace parts by yourself.
! Avoid strong collision. Do not drop the device.
Operational Environment
! Place and use the product at a temperature of 0℃ ~ 40℃ . Avoid direct sunlight and be away from heat sources.
! Do not install the device in the damp environment;
! Do not expose the device in smoky and dusty environment.
! Keep the device be installed horizontally and in a stable place. Take care to prevent it from falling.
1
Directory
1 Production Introduction
1.1 Product overview ................................................................................................................................................................................................................. 1
2 Open-package check and cable connections
2.1 Open-package check.......................................................................................................................................................................................................... 1
2.2 Remote control..................................................................................................................................................................................................................... 1
3 Basic operation
3.1 Turn on.................................................................................................................................................................................................................................. 2
3.2 System login........................................................................................................................................................................................................................ 2
3.3 Preview................................................................................................................................................................................................................................. 2
3.4 Desktop shortcut menu........................................................................................................................................................................................................ 2
3.4.1 Circulation.................................................................................................................................................................................................................... 2
3.4.2 Color setting................................................................................................................................................................................................................. 3
3.4.3 E- zoom....................................................................................................................................................................................................................... 3
3.4.4 Audio............................................................................................................................................................................................................................ 3
3.4.5 PTZ control...................................................................................................... ........................................................................................................... 3
3.4.6 Playback...................................................................................................................................................................................................................... 3
4 Main menu
4.1 Main menu navigation.......................................................................................................................................................................................................... 4
4.2 Configuration management................................................................................................................................................................................................. 5
4.2.1 Basic configuration...................................................................................................................................................................................................... 5
4.2.2 Live configuration........................................................................................................................................................................................................ 6
4.2.3 Video configuration..................................................................................................................................................................................................... 7
4.2.4 Video program........................................................................................................................................................................................................... 8
4.2.5 Alarm............................................................................................................................................................................................................................ 8
4.2.6 Network........................................................................................................................................................................................................................11
4.2.7 User management................................................................................................................................................................................................. .....13
4.2.8 P.T.Z ......................................................................................................................................................................................................................... 14
4.2.9 Advanced configuration........................................................................................................................................................................................... 15
4.3 Data retrieval..................................................................................................................................................................................................................... 16
Directory
4.3.1Time search............................................................................................................................................................................................................... 16
4.3.2 Event search.............................................................................................................................................................................................................. 16
4.3.3 File management..................................................................................................................................................................................................... 16
4.3.4 Image........................................................................................................................................................................................................................ 17
4.4 Back up.............................................................................................................................................................................................................................. 17
4.5 View Infor........................................................................................................................................................................................................................... 18
4.5.1 System Info............................................................................................................................................................................................................. 18
4.5.2 Event Info.................................................................................................................................................................................................................. 18
4.5.3 System log................................................................................................................................................................................................................ 18
4.5.4 Network state........................................................................................................................................................................................................... 19
4.5.5 Online users............................................................................................................................................................................................................. 19
4.6 Disk management............................................................................................................................................................................................................ 19
4.7 upgrade maintenance............................................................................................. ......................................................................................................... 19
4.8 Logout.............................................................................................................................................................................................................................. 19
4.9 System shutdown.................................................................................................... ......................................................................................................... 19
5 Remote monitoring
5.1 Access...............................................................................................................................................................................................................................
5.1.1 LAN..........................................................................................................................................................................................................................
5.1.2WAN..........................................................................................................................................................................................................................
5.2 Remote field preview........................................................................................................................................................................................................
20
20
21
22
Appendix 1. FAQ.....................................................................................................................................................................................................................
22
Appendix 2. Hard disk capability calculation....................................................................................................................................................................
25
Production Introduction
1 Production Introduction
Open-package check and cable connections
2 Open-package check and cable connections
1.1 Product overview
2.1 Open-package check
The series DVR is designed specially for security and defence field which
is an outstanding digital surveillance product. It introduces embedded
LINUX operating system which is more stable. It introduces standard
H.264 mp video compressed format and unique temporal and spatial
filtering algorithm which insures the high quality image and low bit rate
synchronous audio and video surveillance. It introduces TCP/IP network
technology which achieves the strong network data transmission
capability and remote control capability.
When you receive the product, please confirm whether it is consistent with
the product model you ordered and check carefully whether there is any
obvious damage of the product. After opening the casing, check whether
the connection between the internal data wire, power wire, fan power wire
and so on and the main board are firm .Please protect the labels affixed
to the floor or rear panel , which is very important to our after-sales service
work. When you contact our company for after-sales service, we need
you to provide the model and serial No. on the label.
The series DVR can be used individually or online applied as a part
of a safety surveillance network. With the professional network video
surveillance software it achieves the strong network communication ability
and telecommunication ability.
2.2 Remote controller operation
The series DVR can be applied in the bank, telecom, electric power
system, judicial system, transportation, intelligent housing, factory,
storehouse, water conservancy and so on.
The operating steps to control multiple DVRs by remote control:
The default device number of the DVR is zero, you can operate directly
without resetting when using the remote controller to control a single
DVR.. But if you use one remote control to operate multiple DVRs, please
refer to the following steps.
Step one: Enter DVR to see the device number: [System configuration][Basic configuration]-[Device Number]. The device number of different
DVR can be set the same. For easy operation, we suggest to set the
device number not too large.
Step two: Activate the remote control: Aim the remote control to the DVR
you will control, press the “ADD” button, then input the device number
[between 1-65535], and then press “ENTER” to confirm.
Step three: Cancel the remote control : You can lock the DVR when you
press any button with “ADD” button, or do no action on the buttons, it will
be locked after 30 seconds.
1
Basic Operation
3. Basic Operation
3.1 Turn on
Plug the power supply, the power indicator light will shine and the video
recorder turns on, you will hear a beep at this time. After startup, the
default setting of the system is multiple-screen output mode and video
recording starting up automatically.
3.2 System login
When the DVR boots up, the user must login and the system provides the
corresponding functions with the user purview.
(Green)
(Yellow)
Manual recording or
Trigger recording
Motion detection
recording
Network disconnection
(Red)
Alarm recording
(Blue)
Timing recording
Table 3.1 Preview page icon
3.4 Desktop shortcut menu
In preview mode you can right click mouse to get a desktop shortcut
menu and right click mouse again to ESC the desktop shortcut menu.
Picture 3.2 Shortcut Menu
3.3 Preview
After entering the preview status , double-click the left mouse button to
choose the switch between the windows.
The system date, time and channel name are shown in each viewing
window. The surveillance video and the alarm status are shown in each
window.
3.4.1 Start Scan
Start Scan means the system will show each live picture in order
automatically according to the order of the video devices in the channel
grouping.
Only when the user select the channel grouping under the display
mode[main menu]>[configuration management]>[live], and it can not
show all channels completely under the current preview, this button is
available.
2
Basic Operation
3.4.2 Colour
Set image parameters for all channels. The image parameters include:
brightness, contrast, saturation and hue.
3.4.3 E -Zoom
E-Zoom for big picture of single channel
3.4.4 Audio (Some models have this function)
Set startup, turn-off and silent mode of audio for the channel, and adjust
the volume ..After select (automatic), it will start up audio of the big picture
channel automatically.
3.4.5 PTZ
Control the RS485 device of all channels. It can set address, Baud rate,
Protocol, Preset, trail patrol , track and so on of the RS485 device under
[Main menu]>[Configuration Management]>[PTZ].
Adjust direction Wiper control.
of the PTZ.
Control the external
infrared devices.
Function hidden bar,
right-click to cancel
hidden.
3.4.6 Playback
Play the video files in the hard disk. You can also search the video
according to time and event under [main menu] →[data retrieval] to enter
the playback interface.
(1)
(2) (3)
(1) Playback control
(2) Channel audio switch (Some models have this function)
(3) Function Hidden key (4) Operate playback
(4)
Playback control details as follow:
Button
Function
Button
Function
Play/Pause
Next frame
Fast motion play
Previous frame
Play previous file
Playback
Single-screen display
Play next file
Multi-screen display
Table 3.2 Playback control key
Note: The function of playing according to frame is available under the
status of pause.
3
Main Menu
4 Main Menu
4.1 Main menu navigation
Main menu
Configuration
management
Data retrieval
View information
Submenu
Function
After log-off , exit system and log in
Set the system time, date format, time format, language, the device number, video format,
standby time, daylight saving time
Live configuration
Set the channel name, output mode, block area of each channel, etc
Recording configuration
Start up video recording , set up the video stream, superposition of channel characters,
video circulation, snapshot, etc
Recording Plan
Set timer recording, motion alarm recording, period of sensor alarm recording
Alarm configuration
Set sensor alarm of each channel, motion detection, video loss, other alarms, alarm output,
etc
Network configuration
Set basic network parameters, and set network sub-stream, email, WIFI and Dynamic
Domain Name Service
User management
Modify users, change passwords, add users and delete users
PTZ
Set the PTZ address, baud rate, protocol, preset, cruise , track, etc.
Advanced configuration
Restore the factory settings, import and export the device parameters
Time search
Search specified period of time recording , playback the video of this period
Event search
Search motion detection, sensor alarm and all videos, play back the video of this period
File management
Search motion detection, sensor alarm and all videos, play back the video of this period
Image
Delete and lock the video files of specified time period
System Info
Delete, lock and save the image of specified time period
Event Info
Display the device name, serial number, version, release date
System log
Inquiry and export of motion detection, video loss, sensor alarm and other events
Network status
Search equipment operation log according to time, it can also be exported
Online users
Display information of network settings and dynamic DNS settings
Hard disk management
Display the current network users visiting the device
Upgrade maintenance
Show hard disk’s total space, free space, read and write status and to format. the hard disk
User log-off
Upgraded with an external device ( eg: USB)
System shutdown
After log-off , exit system and log in
4
Main Menu
4.2 Configuration Management
Set every function parameters for the device, including: basic
configuration, live configuration, recording configuration, recording
plan, alarm configuration, network configuration, user management,
PTZ configuration, advanced configuration
4.2.1 Basic Configuration
Basic configuration includes three sub menus: system, date and time,
daylight saving time
[Video Output] User can select VGA 800x600, 1024x768, 1280x800,
1280x1024, 1440x900, HDMI etc. output mode
[Logout After (Minutes)] When there is no action exceeding the set time,
the system will automatically log out
[Startup Wizard ] Whether to display wizard or not when turn on the
machine
2.Date & Time
In this interface, set the date format, time format, time zone; you can also
adjust the system time manually
Note: the default time zone of the system is GMT
You can select [Time Synchronization] to correct time. Network time
server can be set
3.DST
Set the start and end time of daylight saving time by week or date. As
Figure 4.11.
Figure 4.10 Basic settings
1.The system
[Device Name] Client or system name displayed by IVSS
[Device ID] used when a remote control controls multiple DVR
[Video Format] Support PAL and NTSC format
[Password Check] Choosing this item means user must enter user name
and password in the system settings, and have corresponding purview
before corresponding operations
[Show System Time] Choose whether to display time in the field or not
[Max Online Users] Set the number of network users visiting the device
Daylight saving time setting Figure 4.11
5
Main Menu
4.2.2 Live Configuration
Live configuration includes three submenu: Live,Main Monitor,Video Blind.
1.Live
[Camera Name] Click channel Name, the system will pop up a soft
keyboard, users can change the channel name if necessary. Clicking the
“shift “ key to switch input methods
[Colour] Users can adjust the brightness, hue, saturation, and contrast of
the corresponding channel
2. Main Monitor
[interval] The time interval between one channel picture and the next one
channel
3. Video Blind
Users can cover up some areas of the live picture, but no more than four
[Setting] After entering the live picture , press and hold the left mouse
button, drag the mouse to set the blocked area , then click [apply]to save
the settings; Double-click on the area you want to delete, later changed
into a black area, right-click, Exit. then click [apply]can delete the blocked
area
6
Main Menu
4.2.3 Recording Configuration.
Record configuration includes six submenus: Enable,Record
Bitrate,Stamp,Recycle Record,Snap
1. Enable
[Resolution] 4 channel device supports 4-CH D1 or 960H; 8 channel
device supports 8-CH D1 or 960H; 16 channel device supports 16-CH D1
or 960H.
[FPS] Range of choice : 1-30[NTSC] 1-25 (PAL)
[Encode] Support VBR and CBR
[Quality] The higher the quality is, the clearer the video images are
Optional quality levels: Lowest, Lower, Low, Medium, Higher, Highest
[Max Bitrate] Range of Choice : 256kbps~2048kbps
3. Stamp
2. Record Bitrate
[Camera Name] Choose whether to display the channel name or not
[Time Stamp] Choose whether to display time on this channel or not
[Position] After clicking this button, Users can use mouse to drag the
channel name and time stamp to any position on the live image
4. Circulation Recording
After select this item , When the hard disk is full, it will automatically cover
the earliest files and continue recording ; Otherwise, it will automatically
stop recording and prompt "The remaining space is insufficientl" on the
screen
7
Main Menu
5. Snap
In this interface, the user can set the resolution, image quality level, time
interval of snapshot and the number of snapshot for one time
4.2.4 Schedule
Schedule includes three submenus: timing recording, motion alarm
recording, and sensor alarm recording
1. Timing Recording
[Copy] Apply the schedule of a channel to the other or all channels
Select the channel: Double click the left mouse button, edit the week plan,
as shown in the picture.
[Add] To add a recording schedule of some day
[Delete] To delete the selected schedule
[Copy] Copy the schedule of a specified date to another date.
3. Sensor Alarm Recording (Some models have this function)
The setting method is the same to the timing recording setting, please
refer to the timing recording settings
Note: The default schedule for sensor alarm is all selected
4.2.5 Alarm Configuration
Alarm configuration includes five submenus: Sensor alarm, motion
detection, video loss, other alarm and alarm output
1. Sensor (Some models have this function)
1-1 Basic
[Enable] To open sensor alarm function of the corresponding channels
[Type] To choose alarm type: Normally open and normally closed
[Name] Set the alarm name.
2. Motion Alarm Recording
The setting method is the same to the timing recording setting, please
refer to the timing recording settings
Note: The default Schedule for Motion alarm is all selected
8
Main Menu
1-2 Alarm Handling
[Show Full Screen] When an alarm is triggered, big screen alarm will be
popped up
[To Alarm Out] Select this item, it will trigger an alarm on the specified
alarm output
[Email] When an alarm is triggered, the system will send the relevant
information to the user-specified mailbox, such as alarm event, snapshot,
device name, device number, etc.
[Snap] When an alarm is triggered, the system will automatically capture
the images of the selected channel and store them to the hard disk.
[To PTZ] To set the action type and serial number of the linkage
1-3, Schedule
[Holding Time] To select alarm delay time for the channel , optional time:
5 s, 10 s, 20 s, 30 s, 60 s 120 s, always
[Trigger] After clicking you can set alarm Configuration, trigger
recording, PTZ linkage, etc
The method of setting the schedule of sensor alarm is the same to timing
recording. For the detailed setting steps , pls refer to 4.2.4 [Recording
Schedule] [Timing Recording]
Note: The default schedule for sensor alarm is all selected
[Buzzer] After selecting the alarm, when an alarm is triggered , the buzzer
will alarm (Some models do not have this option)
9
Main Menu
2. Motion Detection
Motion detection includes two submenus: motion detection and schedule
2-1, Motion Detection
By analyzing the video image, when the system detects a mobile signal
which reaches a preset sensitivity, motion detection alarm and the linkage
function are initiated
[Holding Time] To select alarm delay time of the channel .Optional time:
5/10/20/30/60/120s always
[Trigger] The setting method is the same to that of sensor alarm, pls refer
to 4.2.5
[Alarm Configuration], [Sensor Alarm Processing]
[Area] In this interface, the user can drag the scrollbar to adjust the
sensitivity value (1-8). The default value is 6, the smaller the value is, the
higher the sensitivity is. Since the sensitivity is affected by the color, time
(day or night) and etc, so the user should adjust the value according to the
actual situation.
Set all areas to be detection
area
Clear the set
detection areas
Drag the mouse to test whether
the sensitivity value and the
detection area are appropriate
or not
Save the settings
Exit
[Enable] After selected, the motion detection function of the corresponding
channel will be opened.
2-2, Recording Schedule
The setting of Motion Detection Schedule is the same to that of Timing
Recording, For the detailed steps please refer to 4.2.4 - [Recording
Schedule] [Timing Recording].
Note: The default schedule of motion detection is all selected
10
Main Menu
3.Video Loss
The setting of video loss alarm processing is the same to that of sensor
alarm processing. For the detailed steps, please refer to 4.2.5 [Alarm
Configuration] [Sensor Alarm Processing]
4.Other Alarm
[Alarm Type] Including hard disk full, network address conflict,
disconnection, HDD attenuation warning and disk loss
[Buzzer] When an alarm occurs, the device will emit "didi" two long beeps
(Some models do not have this option)
[Email] When an alarm is triggered, the system will send the relevant
information to the user-specified mailbox, such as alarm events, snapshot,
device name, device number, etc.
[To Alarm Out] To select this item, it will trigger an alarm on the specified
alarm output
[Disk Shortage Alarm] When the remaining capacity of the disk reaches
the set value, an alarm will be triggered
4.2.6 Network Configuration
Network Configuration includes five submenus: Network, Sub-Stream,
Email, WiFi Setup, DDNS
[HTTP Port] Default value is 80
[Server Port] Default value is 5000
[Mobile Port] Default value is 5001
[Obtain an IP Address Automatically] To obtain the IP function
automatically
[IP Address] To set the IP address of the device
[Subnet Mask] To set the subnet mask of the device
[Gateway] To set the default gateway of the device
[Preferred DNS Server] The address is provided by your network operator
and must be filled in when using mobile monitoring.
[Altemate DNS Server] The address is provided by your network operator.
[PPPOE] When enabled, the DVR will automatically establish a network
connection in the form of PPPOE, then the IP address can be seen
through [Main Menu]-[View Information]-[Network Status]
[User Name] Enter the ISP (Internet Service Provider)
[Password] The set password
[Test]Test whether the entered IP address and PPPOE information are
valid or not
6-2 Sub-Stream
6-1 Network
11
Main Menu
[Resolution] Support CIF
[FPS] Range of Choice: 1-30[NTSC]1-25(PAL)
[Encode] Support VBR and CBR
[Quality] Optional: Highest, Higher, Medium, Low, Lower, Lowest
[Max Bitrate] Range of Choice: 32kbps ~ 768kbps
6-4 WiFi Setup
6-3 Email
[Wifi Enable] Tick this item to enable WIFI connection.
[Search Signal] Search the WIFI signal nearby after enabling WIFI.
[Input Password] Select the WIFI you have searched , enter the
corresponding password;
[Setup] To set dynamic IP or static IP.
6-5 DDNS
[SMTP Server] Mail server address can be IP address and domain name
(if it is domain name ,it is required to confirm that the DNS setting is right
,then it can be correctly resolved) e.g.: smtp.gmail.com
[Port] Mail server port number, the default port is 465
[SSL Check] Provide secure socket layer to login on
[Send Address] E-mail address of the mail server
[Password] The corresponding password of the Sender’s E-mail
[Receive Address] When an alarm is generated ,the system will send
email to the set mailbox , but the number of the set recipient mailbox can
be no more than 3
[Test] Test whether the current mailbox configuration is successful or not.
12
Main Menu
[DDNS Server] DNS service provider URL, options are www. meibu.com
and www.no-ip.com.
[User Name] Account used when registering domain names.
[Password] The corresponding password of registered account.
[Host Domain] Domain name of the DNS server.
Save and exit, you can visit the device directly through IE.
4.2.7 User Management
The default permission of user for managing this machine, user admin is
super administrator, no password
Note: The length of the user name and password is no more than 32
bytes
[Add] Add a user name and set the user's permissions. The following
dialog box appears after clicking:
NOTE: When the computer's physical address is 0, It means that the
device does not bind to a specific computer, and user can use any
computer to log on client for visiting DVR; However, once setting a specific
computer's physical address, User can only log on client on the bound
computer for visiting DVR.
13
Main Menu
4.2.8 PTZ
1. Serial Port
[Address] Address of PTZ device
[Baud Rate] The baud rate of the PTZ device. The options are: 110,300,6
00,1200,2400,4800,9600,19200,34800,57600,115200,230400,460800,92
1600
[Protocol] Communication Protocol of the PTZ device. The options are:
PELCOP, PELCOD, LILIN, MINKING, NEON, STAR, VIDO, DSCP,
VISCA, SAMSUNG, RM110, HY, N-control
[Simulative Cruise] After ticking and adding preset points in the cruise
line configuration, ,it can achieve preset cruise regardless of whether the
device supports PTZ cruise line function or not.
2. Advanced
[Preset] Click [Setting] button, pop up the window as picture below.
Users can adjust PTZ to the appropriate location through toolbar button.
Click [Save]and the preset points are setting successfully. You can set
maximum 128 preset points
14
Main Menu
[Cruise] Click [Setup] button, pop up the window as picture below:
Icon Definition:
Add preset point
Delete the preset point
Modify the selected
preset point
[Track]
[Add] Add cruise lines (can add maximum eight cruise lines);
[Setup] Selecting a cruise line and clicking this button, the interface of
adding preset points will appear, as picture below:
[Start Recording] By controlling the PTZ up, upper left, down, lower right,
left, lower left , right, upper right, or stop recording track of PTZ.
[Start Track] To execute the recorded tracks.
Note: Each channel can record only one track, and auto-save after
recording is completed. When you call the track, you can directly select
the channel to start track.
4.2.9 Advanced Configuration
Advanced setting includes two submenus: Factory settings and import /
export.
[Reset] Reset all settings to the factory settings status.
[Import/Export] (1)Through “Import/Export”, you can export the parameters
to other devices directly. There is no need to reconfigure
other devices.
(2)The system language can be changed by import
language files.
15
Main Menu
4.3 Data Retrieval
4.3.2 Event Search
Mainly includes: Time Search, Event Search, File Management and
Image.
4.3.1 Time Search
[Search] Search the video file of set channel and time, after selecting the
file, double click to start playback.
4.3.3 File Management
Select the channel
Start playing
[Search] Search the video file of set channel and time, then click the play
button to start playback.
Note: The highlighted date in the calendar indicates there is video file on
that day .
[Search] To search the video file of set channel and time
16
Main Menu
[Lock] When the file is locked ,it can not be deleted or overwritten, but
can be deleted when formatting the disk
[Unlock] To unlock the selected file
[Delete] To delete the selected files
[All] When tick this item, you can do operation of lock, unlock, and
deletion to all the files you have searched.
4.4 Backup
4.3.4 Image
By setting, you can backup the video file to the external storage device
Note: You need to install the storage device capable of accommodating
the storage files before backuping the files.
[Search] To select the files that need backup according to time and
channel.
[Backup] Select files in the list and click “backup”, then it will popup a
dialog box of backup information, as shown in figure:
[Search] To search the image file of set channel and time.
[Delete] To delete the currently displayed image.
[Lock] Lock the currently displayed image so that it can not be deleted or
overwritten, but it can be deleted when formatting the disk.
[Save] Save the currently displayed image to a removable storage device.
[Save All] Save all the captured images to a removable storage device.
Note: 1. The default number of storage image is 2000. If it is more
than 2000, the system will automatically overwrite the previously
unlocked images.
2. Double-click the image, you can playback the video from the
time when the image was captured.
Disk cleanup: to delete all files in the external storage device.
17
Main Menu
4.5 View Information
4.5.2 Event list
Including five submenus: system information, event information, system
log, network status, and online users and other relevant information
4.5.1 System
Users can select the event information of motion detection alarm, sensor
alarm, video loss alarm and so on which users need to inquire about
according to time and channel.
4.5.3 Log list
Display basic information of the device, including hardware information,
software version number, release date and mobile phone port number.
User can scan the QR code to download the mobile client and mobile
phone port number. of the device
Note: Mobile phone port number must be input when Mobile phone
access or one step to the internet.
Users can search the operation information of the login user based on
time and the operation type. After formatting the hard disk, the information
will be cleared.
18
Main Menu
4.5.4 Network
4.6 Disk Management
[Refresh] To re-check the disk that can be indentified.
[Browse] To check the information of the selected hard disk, including
hard disk capacity, free space, hard disk status, properties, the total
number of pictures that can be stored, stored number of pictures.
[Format] To delete the data on the selected hard disk, including locked
files and images.
4.7 Upgrade Maintenance
[Refresh] To check the removable storage devices that can be indentified.
[Upgrade] Click this button after selecting the upgrade file on mobile
storage device, then the system will start upgrading. The upgrade process
takes about 5 minutes.
Users can view the related parameters of the network settings.
4.5.5 Online Users list
4.8 Log User off
The system will exit the current logged-on user.
4.9 System Shutdown
To save the data and exit system.
See the network user information connecting the local DVR.
19
Remote Monitoring
5 Remote Monitoring
5.1Remote Access
Remote Access to DVR needs the Ethernet, usually using LAN and
Internet.
5.1.1 LAN
1. Pop up the pull-down menu, click "properties", open the "local
connection", and then double-click the "local connection".
2. Click "properties"
3. Double click the "Internet protocol (TCP/IP)"
the IP addresses must be different while all the previous figures should
be the same to ensure the same network segment. For example, IP
address: 192.168. 2. X, X can be any integer between 0-255 except 255
and 1, subnet mask is: 255.255.255.0. Gateway is: 192. 168. 2. 1.6.
After completing the above settings, open the IE browser and input the
IP address set in the DVR network settings, for example, 192.168.1.X,
click "enter", then the network will automatically download controls (The
settings property of IE browser must allow control download. For specific
settings pls refer to appendix -1)
7. After the controls download is completed, pop up login in dialog.
4. Obtain the IP address, subnet mask and gateway
5. Set the corresponding IP address, subnet mask and gateway of
the DVR. Enter the video recorder‘s [Main Menu] [Configuration
Management] [Network Configuration]. Input the IP address, subnet
mask and gateway. Among them, the subnet mask and gateway are
the same to the Internet protocol (TCP/IP) parameters. The last one of
20
Remote Monitoring
Pic 5-4 log in
8. Enter username of the device and password In the login window, click
"ok" and you can enter the preview interface as following below.
password fields
Step 2: Enter DVR main menu Information View Network View to
obtain the IP address and then enter the PC browser interface,
input the IP address, for example,http://210.21.229.138, to enter the
control download interface.
2. Connecting DVR through a Router.
Step 1: Enter DVR Main Menu Configuration Management Network
Configuration Network, as shown in figure 4-34, manually
input the IP address, subnet mask and gateway or tick and select
“automatically obtain IP”.
Step 2: When the user confirms LAN can be connected, enter the router
to do port mapping and log in the management interface of the
router through the browser. In this user manual, let’s take Linksys
router as an example, In the router "Applications & Gaming" "Port
Range Forwarding" map the corresponding DVR's IP address and
port, and each DVR has two corresponding ports. (You can add
the LAN IP address of the DVR to the DMZ host. Different router
configuration method is different, for detail, you can view the router
manual).
After mapping the port, you can find the present WAN IP address in the
“running status” of the router. You can access DVR via WAN IP address
plus http port number directly, such as http://113.108.119.20, HTTP port
number: then enter the control download interface.
5.1.2 WAN
1.Connecting DVR by PPPOE
Step 1: Enter DVR Main Menu Configuration Management Network
Configuration Network, as shown in figure 4-34, tick and select
PPPOE directly. It’s no need to set the DVR's network address,
address mask, gateway, just fill in the user name and password
which are provided by telecom operators in the user name and
21
Remote Monitoring
5.2 Remote Live Preview
After open the page, the remote preview picture will show as below:
indicates sensor alarm recording; yellow light indicates motion detection
recording; blue light indicates video loss. For a single channel having
several recording mode, the indicating light only displays the preferred
recording mode. The priorities are: Video Loss > Sensor Alarm> Motion
Detection>Schedule Recording= Manual Recording, the 8 lights are
respectively represent 8 channels.
2. Screen display mode (synchronization with the configurated device)
3. Volume adjustment
4. Snapshot
5. The Local recording
6. Playback
7. Remote Recording manually
8. Voice Intercom Switch
9. Color Conditioning
10. PTZ control
11. Channel Status
(11)
Appendix-1 FAQ
(7) (8)
(4)
(6)
(5)
(9)
(10)
(1)
(2)
(3)
1. Camera Indicator
A green light indicates manual recording or scheduled recording; red light
1. After turning on, the DVR can not switch on normally.
Possible reasons:
1. The power supply is not correct.
2. Switch power cable is not in good connection.
3. Switch power is damaged.
4. The program upgrading is wrong.
5. The hard disk is damaged or something is wrong with the hard disk
cables
6. Something is wrong with the front panel
7. The main board of the DVR is damaged.
22
Appendix-1 FAQ
2.The DVR reboots automatically or frequently stops working after
booting up for a few minutes
Possible reasons
1. The input voltage is not stable or too low.
2. The hard disk is damaged or the hard disk cables are broken.
3 The power of the switch power is not enough
4. The front-end video signal is not stable.
5. Poor heat dissipation, too much dust, bad running environment for the
DVR.
6. Something is wrong with the hardware of the DVR
3. Can not detect hard disk after switch on.
Possible reasons
1. The hard disk power supply cable is not connected.
2 . The cables of the hard disk are damaged.
3. The hard disk is damaged.
4. The SATA port of the main board is damaged.
4. No video output in single channel, multiple channels and all
channels.
Possible reasons
1. The program is not matched. Please upgrade the program again
2. The image brightness is all 0. Please restore the default setup.
3. There is no video input signal or the signal is too weak.
4. The hardware of the DVR is damaged.
5. Real-time image problems such as serious distortion of the image
color or the brightness and so on .
Possible reasons
2. The DVR is not matched with the impedance of the monitor
3. The video transmission distance is too far or the attenuation of video
transmission cable is too big.
4. The setting of color and brightness for the DVR is wrong.
6. Can not find video files in local playback.
Possible reasons:
1. Something is wrong with the data cable or the jumper of the hard disk
2. The hard disk is damaged or no video data.
3. Upgrade program which is different from the original program files
4. The video files you want to see are overwritten
7. Appear blurred screen when see the local video.
Possible reasons
1. The video quality is set too low.
2. The program data reads wrongly, always become normal after
rebooting up the DVR.
3. Something is wrong with the data cable or the jumper of the hard disk
4. The hard disk is damaged.
5. The hardware of the DVR is damaged.
8. No audio signal in the surveillance window.
Possible reasons
1. It is not an active tone arm
2. The audio cable is damaged.
3. The hardware of the DVR is damaged
9. There is audio signal in the surveillance window but no audio
signal when playback
Possible reasons
1. The audio option is not chosen.
2. The corresponding channel is not connected with the video. When the
image appear blue screen the playback will be intermittent
10. The time display is wrong.
Possible reasons
1. The setting is wrong.
2. The battery is in bad connection or the voltage is too low.
11. DVR can not control the PTZ.
Possible reasons
1. Something wrong with the front-end PTZ.
2. The baud rate, address, protocol settings of the front-end PTZ and
device PTZ are inconsistent
3. RS485 cable is reversely connected
4. When multiple decoders are connected, the far end of AB cable of the
23
Appendix-1 FAQ
PTZ decoder must add a 120 OU resistance to remove reflection and
impedance matching, otherwise It will make the PTZ control not stable.
12. The motion detection is not working
Possible reasons:
1. The time period is set not correct.
2. The motion detection area is set not appropriate.
3. The sensitivity is too low.
13. Can not login via web or client.
Possible reasons
1. ActiveX is held back.
2. Something is wrong with network connection.
3. Network setting problems
14. No image or have mosaic when preview network image or
playback video files
Possible reasons
1. The smooth flow of the network is not good
2. The logged in user has no surveillance purview
3. The device has no image output
Possible reasons
1. The remote control address is not correct.
2. The remote control distance is too far or the angle is too offset.
3. The battery is used up.
4. The remote controller or the front panel of the DVR is damaged.
18. Forget the advanced or network password in the local menu
operation.
Please contact the local customer service or call service phone of the
head office. We will tell you how to solve the problem according to the
device model and the program version.
19. When use IE browsering, the controls can not be downloaded
Please follow the following steps to operate:
1. When IE browser prevent downloading controls, please do the following
setting operation
, pop up the figure
(1) Open the IE browser and click the "tool" button
below:
15. Something wrong with the USB backup.
Possible reasons
1. The data is too much and the CPU occupies too much resourse, please
stop recording and then go on backup.
2. The data volume exceeds the backup storage capacity and it will cause
burning errors
3. The backup device is not compatible.
4. The backup device is damaged.
16. Alarm is not working.
Possible reasons
1. The setting of the alarm is not correct.
2. The connection of the alarm is not correct.
3. The alarm input signal is not correct.
17. The remote controller can not control.
(2) Click on the "Internet ",pop up the following figure 8-1 window ,and
then select "security"
(3) Click "custom level" and pop-up the setting window, please refer to the
pic"8-2 and enable all the function of "ActiveX controls and plug-ins" ,and
then Click "finish", confirm the settings.
24
Appendix-1 FAQ
Appendix 2.Hard Disk Capacity Calculation
2. If you want to prevent other plug-ins or virus control, please close the
firewall and all antivirus softwares.
20. In the operating system of VISTA and Win7, how to solve the
problem when downloading codec control is prevented?
There are two solutions:
Go to Control Panel \ User Accounts and Family Safety \ User Accounts
\ Change User Account Control Setting Interface (as shown in pic 13-1),
just select never notice.
Or you can right-click the IE browser and select "run as an administrator".
As shown in pic 13-2:
Pic 13-1
pic13-2
Appendix 2.Hard Disk Capacity Calculation
Make sure the hard disk is installed and successfully formatted when
install the DVR for the first time.
1. The capacity of the Hard disk itself
There is no capacity limit of single hard disk for DVR. You can choose
10G or more.. We recommend hard disk of 500G~2T for better stability.
2. Total Capacity Option
The calculation formula of hard disk capacity is:
Total capacity(M) =channel numbers*time(hour)*occupied capacity for an
hour(M/hour)
Similarly, the calculation formula of recording time is:
Recording time(hour)=
Total capacity(M)
Occupied Capacity for an hour(M/hour)*the channel numbers
The DVR introduces theH.264 compression technology. Its dynamic range
is very large so the hard disk capacity calculation is based on the stream
to count the estimated values of files created by each channel in an hour.
Example:
For a 500G HDD, real -time CIF recording, it can keep recording for
about 25 days. The occupied space of HDD for single channel is 200M/H,
if 4channels real-time CIF recording for 24hours, the estimated recording
days is: 500G/(200M/H*24H*4ch)=26 days
25
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