Samsung | ML32E | Samsung ML32E User Manual

USER
MANUAL
LH55MLE / LH32MLE
The colour and the appearance may differ depending on the product, and the specifications
are subject to change without prior notice to improve the performance.
2
Table of contents
Table of contents
01.Safety
Safety precautions
5
Electricity and safety
5
AV connection
35
LAN connection
37
Source selection
37
04.Remote control
Screen adjustment
63
OnScreen display
67
Sound adjustment
69
Storage8
03.PC software (Multiple Display
Control)
Network Settings (Wired)
71
Cleaning9
Installation/uninstallation39
Network Setting (Wireless)
73
Precautions when handling the panel
Installation39
WPS(PBC)74
Uninstallation39
System75
Connection40
Anynet+ (HDMI-CEC)
Using the RS-232C cable
40
Support83
Using the ethernet cable
40
Home screen
41
Installation6
Operation7
9
02.Hardware
Installation10
What’s Included
10
Control panel
11
Reverse side
13
Proximity sensor
14
External sensor kit (sold separately)
15
Anti-theft lock
16
Remote control
17
Connection using an IR Stereo cable (sold separately)19
Guided installation
20
External connection
23
Checkpoints23
Cable Connection
23
Control Codes
25
PC connection
33
Network70
Player41
Schedule54
Template55
Clone Product
57
ID Settings
58
Video Wall
58
Network Status
59
Picture Mode
59
On/Off Timer
60
Ticker61
More settings
61
URL Launcher
62
80
05.Multimedia content (Media Play)
Before you play
84
Compatible devices with media play
84
File system and formats
84
Using a USB device
85
Connecting a USB device
85
Removing a USB device
85
Playing multimedia content
85
Approving a PC/mobile device connection
85
When connected to a home network (DLNA)
86
Multimedia content list
87
Menus available
88
Photo88
3
Table of contents
Video89
Preventing afterimage burn-in
Music90
License110
Subtitles and supported file formats
91
Subtitle91
Supported image resolutions
91
Supported music file formats
91
Supported video formats
92
06.Troubleshooting
Before you contact us
94
Diagnosis94
Screen Resolution
94
Checkpoints95
Frequently asked questions
101
07.Appendix
Specifications
102
General102
PowerSaver104
Preset timing modes
104
Responsibility for the pay service (Cost to Customers)
107
Not a product defect
107
A product damage caused by customer’s fault
107
Others107
Optimum picture quality and afterimage burn-in
prevention108
Optimum picture quality
108
Prevention of afterimage burn-in
108
109
4
About this manual
About this manual
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of
Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards
Association.
Ownership of all other trademarks is attributed to their due owner.
• An administration fee may be charged if either
a an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
b you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
• The amount of such administration charge will be advised to you before any work
or home visit is carried out.
Symbols
WARNING
A serious or fatal injury may result if instructions are not followed.
CAUTION
Injury or damage to property may result if instructions are not followed.
Note
Instructions marked by this symbol must be followed.
5
Chapter 1. Safety
Safety
Safety precautions
CAUTION
RISK OF ELECTRIC SHOCK! DO NOT OPEN THE PRODUCT.
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
Electricity and safety
The following images are for reference only.
WARNING
Do not use a damaged power cord or plug, or a loose power socket.
• An electric shock or fire may result.
Do not use multiple products with a single power socket.
• Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
• An unsecure connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices only).
• An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the power cord
under a heavy object.
• Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
• A fire or electric shock may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
• A fire may result.
CAUTION
Do not disconnect the power cord while the product is being used.
• The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not use the
power cord with other products.
• A fire or electric shock may result.
Keep the power socket where the power cord is connected unobstructed.
• The power cord must be disconnected to cut off power to the product when an issue
occurs.
• Note that the product is not completely powered down by using only the power
button on the remote.
Hold the plug when disconnecting the power cord from the power socket.
• An electric shock or fire may result.
6
Chapter 1. Safety
Installation
WARNING
Do not place candles, insect repellants or cigarettes on top of the product. Do not
install the product near heat sources.
• A fire may result.
Have a technician install the wall-mount hanger.
• Installation by an unqualified person can result in an injury.
• Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or closet.
• An increased internal temperature may cause a fire.
Install the product at least 10 cm away from the wall to allow ventilation.
• An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
• Children may suffocate.
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped
surface, etc.)
• The product may fall and become damaged and/or cause an injury.
• Using the product in an area with excess vibration may damage the product or cause
a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water
drips, etc.), oil, or smoke.
• A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
• The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
• The product may fall and injure children.
• As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the
product in a kitchen or near a kitchen counter.
CAUTION
Do not drop the product while moving.
• Product failure or personal injury may result.
Do not set down the product on its front.
• The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of
the front of the product is not protruding.
• The product may fall and become damaged and/or cause an injury.
• Install the product only on cabinets or shelves of the right size.
Set down the product gently.
• Product failure or personal injury may result.
Installing the product in an unusual place (a place exposed to a lot of fine dust,
chemical substances, extreme temperatures or a significant presence of moisture, or
a place where the product will operate continuously for an extended period of time)
may seriously affect its performance.
• Be sure to consult Samsung Customer Service Centre if you want to install the
product at such a place.
7
Chapter 1. Safety
Operation
• Product failure, an electric shock or fire may result from a damaged cable.
WARNING
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the
area immediately.
There is a high voltage inside the product. Never disassemble, repair or modify the
product yourself.
• Sparks can cause an explosion or fire.
• A fire or electric shock may result.
• Contact Samsung Customer Service Centre for repairs.
Do not lift or move the product by pulling the power cord or any cable.
Before moving the product, turn off the power switch and disconnect the power cable
and all other connected cables.
Do not use or keep combustible spray or an inflammable substance near the product.
• Damage to the cord may result in a fire or electric shock.
If the product generates abnormal sounds, a burning smell or smoke, disconnect the
power cord immediately and contact Samsung Customer Service Centre.
• An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
• Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power switch and
disconnect the power cord. Then contact Samsung Customer Service Centre.
• Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the
product.
• The product or heavy objects may fall as children try to reach for the toys or sweets
resulting in a serious injury.
During a lightning or thunderstorm, power off the product and remove the power
cable.
• A fire or electric shock may result.
Do not drop objects on the product or apply impact.
• A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
• Product failure, an electric shock or fire may result from a damaged cable.
• An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
• An increased internal temperature may cause a fire.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn
easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).
• Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
• Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on
top of the product.
• Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
• Product failure, an electric shock or fire may result.
CAUTION
Leaving the screen fixed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
• Activate power saving mode or a moving-picture screen saver if you will not be
using the product for an extended period of time.
8
Chapter 1. Safety
Disconnect the power cord from the power socket if you do not plan on using the
product for an extended period of time (vacation, etc).
• Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Be careful that children do not place the battery in their mouths when removed from
the remote control. Place the battery in a location that children or infants cannot
reach.
• If children have had the battery in their mouths, consult your doctor immediately.
Use the product at the recommended resolution and frequency.
When replacing the battery, insert it with the right polarity (+, -).
• Your eyesight may deteriorate.
• Otherwise, the battery may become damaged or it may cause fire, personal injury or
damage due to leakage of the internal liquid.
Do not hold the product upside-down or move it by holding the stand.
• The product may fall and become damaged or cause an injury.
Looking at the screen too close for an extended period of time can deteriorate your
eyesight.
Do not use humidifiers or stoves around the product.
• A fire or electric shock may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
• Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended period
of time as it will become hot.
Store small accessories out of the reach of children.
Exercise caution when adjusting the product angle or stand height.
• Your hand or finger may get stuck and injured.
• Tilting the product at an excessive angle may cause the product to fall and an injury
may result.
Do not place heavy objects on the product.
• Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
• Having the sound too loud may damage your hearing.
Use only the specified standardized batteries, and do not use a new battery and a
used battery at the same time.
• Otherwise, the batteries may be damaged or cause fire, personal injury or damage
due to a leakage of the internal liquid.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
• The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may
create white-coloured stains on the product.
Contact Customer Service Centre if the inside of the product needs cleaning
(service fee will be charged).
9
Chapter 1. Safety
Cleaning
Precautions when handling the panel
Exercise care when cleaning as the panel and exterior of advanced mirror glass are
easily scratched.
Do not stand the product upright on the floor. The panel is fragile and can get
damaged.
Take the following steps when cleaning.
1 Power off the product and computer.
2 Disconnect the power cord from the product.
3
4
5
6
Lay the product down to handle it (the packaging can be used).
Ensure you use the handles on the back when moving the product.
‒ Hold the power cable by the plug and do not touch the cable with wet hands.
Otherwise, an electric shock may result.
Wet a soft and dry cloth in water and wring thoroughly.
‒ Do not use detergents that contain alcohol, solvent or surface-active agents.
‒ Do not spray water or detergent directly on the product.
Wipe the product with a clean, soft and dry cloth.
Connect the power cord to the product when cleaning is finished.
Power on the product and computer.
Cleaning the mirror glass
Usable cleaning cloth
(Material)
• Superfine fibers (Provided accessory: CLOTHCLEAN(BN63-01798B))
• 100% cotton
Cleaning solution
Water
None
Cleaning method
Clean with wet cloth first
and then wipe with dry
cloth
Wipe with dry cloth
Status after cleaning
All fingerprints and stains are gone
Deformation or
alteration of the glass
No
No
Do not hold or grasp any area of the product within 15 mm from the front.
10
Chapter 2. Hardware
Hardware
Installation
What’s Included
Components may differ in different locations.
Contact the vendor where you purchased the product if any components are missing.
The appearance of the components may differ from the images shown.
A stand is not provided with the product. To install a stand, you can purchase one separately.
The RS232C adapter can be used to connect to another monitor using the D-SUB (9-pin) type RS232C cable.
-
+
-
•
•
•
•
•
+
Quick Setup Guide
Warranty card (Not available in
some locations)
Regulatory guide
Power cord
Batteries (Not available in some
locations)
Remote control
RS232C(IN) adapter
Proximity sensor
Screw (M4L8, 4 pieces)
Screw (M3L8, 1 piece)
Cleaning cloth
11
Chapter 2. Hardware
Control panel
Buttons
The colour and shape of parts may differ from what is shown.
Description
Move to the upper or lower menu. You can also adjust the
value of an option.
Move to the left or right menu.
• You can adjust the volume by moving the panel key left
or right when the control menu is not displayed.
Control menu
Speaker
Power
Buttons
Description
Source
Select the connected input source.
Move the panel key right to select Source, and then press
the panel key. The list of input sources appears. Move the
panel key left or right to select the desired source, and
then press the panel key.
Panel key
Menu
Move the panel key left to select Menu, and then press
the panel key. The OSD menu appears.
Panel key
Buttons
To select a menu, move the panel key up or down, and
then press or move the panel key to the right.
Description
Press and hold for one second to turn on the display.
To adjust settings, select the desired menu, and then
Selects a desired item.
If you press the button when the display is turned on,
the control menu will be displayed.
• To exit the OSD menu, press and hold the panel key for
at least one second.
Display the OSD menu.
press the panel key. Adjust the settings by moving the
panel key left or right.
Home
Enter Go to Home mode.
Move the panel key up to select Home, and then press
the panel key.
12
Chapter 2. Hardware
Buttons
Description
Power off
Turn off the display.
Move the panel key down to select Power off, and then
press the panel key.
Return
To return to a previous menu or exit the control menu,
press the panel key.
Remote sensor and spacer logo (optional)
Spacer logo
Remote sensor
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the
product to perform the corresponding function.
• Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle
of 30° from the left and right.
WARNING
Store used batteries out of reach of children and recycle.
• Do not use a new and used battery together. Replace both batteries at the same
time.
• Remove batteries when the remote control is not to be used for an extended
period of time.
Spacer logo (optional)
Do not pull on the spacer logo using force. The logo may tear or break off.
13
Chapter 2. Hardware
Reverse side
• The colour and shape of parts may differ from what is shown.
RS232C OUT
Port
Description
USB
Connect to a USB memory device.
USB
Connects to a USB device or proximity sensor.
PROXIMITY SENSOR
PROXIMITY SENSOR: This must be connected to the cable
if the Proximity Sensor is in use.
DVI / MAGICINFO IN
DVI IN: Connects to a source device using a DVI cable or
HDMI-DVI cable.
RS232C IN
IR OUT
MAGICINFO IN: Use the (dedicated) DP-DVI cable when
connecting a network box (sold separately).
IR IN
USB
USB
PROXIMITY
SENSOR
DVI /
MAGICINFO IN
DP IN
DP OUT
DVI /
HDMI
AUDIO IN AUDIO OUT
RJ45
HDMI IN
Port
Description
RS232C OUT
Connects to MDC using an RS232C adapter.
RS232C IN
IR OUT
Outputs the remote control signal.
IR IN
Receives the remote control signal.
DP IN
Connects to a source device using a DP cable.
HDMI IN
Connects to a source device using an HDMI cable.
DP OUT
Connects to another product using a DP cable.
DVI / HDMI AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Connects to the audio of a source device.
RJ45
Connects to MDC using a LAN cable.
14
Chapter 2. Hardware
Proximity sensor
Detection range
With the Proximity sensor you can choose to have the screen display content when the
sensor detects object.
Refer to the image and install accordingly.
The colour and shape of parts may differ from what is shown.
USB
PROXIMITY
SENSOR
Proximity
sensor
15°
15° 15°
15°
Proximity
sensor
Top view
Side view
Maximum detection distance: 1.5 m (However, this distance may vary depending
on the environment, object and existence of any obstacles within the detection
range.)
The sensor cannot detect objects outside of the detection range.
After installing the proximity sensor, go to
then set desired settings.
MENU
→ System → Proximity sensor, and
15
Chapter 2. Hardware
External sensor kit (sold separately)
The external sensor kit is integrated with the remote control sensor and power
indicator. If mounting the display onto a wall, you can move the External sensor kit to
the side of the display.
The colour and shape of parts may differ from what is shown.
IR IN
1
2
No.
1
2
Parts
Description
Remote
Control
Sensor
Aim the remote control towards this spot.
Power
indicator
The power indicator will turn off when the product is
turned on. It will blink in power saving mode.
• Using other display devices in the same space as the
remote control of this product can cause the other
display devices to be inadvertently controlled.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle
of 30° from the left and right.
• Store used batteries out of reach of children and recycle.
• Do not use a new and used battery together. Replace both batteries at the same
time.
• Remove batteries when the remote control is not to be used for an extended period
of time.
• If you disconnect the power cord from the product while it is in standby mode, the
product remains in standby mode until it runs out of power. The power indicator
turns on or blinks during this time. If you reconnect the power cord, the input source
activates and the product resumes normal operation.
Chapter 2. Hardware
Anti-theft lock
An anti-theft lock allows you to use the product securely even in public places.
The locking device shape and locking method depend on the manufacturer. Refer to
the user manual provided with your anti-theft locking device for details.
The following images are for reference only. Real-life situations may differ from
what is shown in the images.
To lock an anti-theft locking device:
1
2
3
4
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
Put one end of the cable through the loop on the other end.
Insert the locking device into the anti-theft lock slot at the back of the product.
Lock the locking device.
• An anti-theft locking device can be purchased separately.
Anti-theft locking devices can be purchased at electronics retailers or online.
• Refer to the user manual provided with your anti-theft locking device for details.
16
17
Chapter 2. Hardware
Remote control
• Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
• A button without a description in the image below is not supported on the product.
Remote control button functions may differ for different products.
POWER
OFF
Power on the product.
.QZ
ABC
DEF
GHI
JKL
MNO
PRS
TUV
WXY
DEL-/--
SYMBOL
1
4
7
Adjust the volume.
Change the input source.
2
5
8
0
3
6
SOURCE
Number buttons
Enter the password in the OSD menu.
9
CH LIST
Mute the sound.
MUTE
VOL
Power off the product.
CH
Unmuting the sound: Press
control( + VOL - ) button.
MUTE
again or press the volume
Use this hotkey to directly access MagicInfo.
Display or hide the onscreen display menu, or return to the
previous menu.
MENU
HOME
MagicInfo
Player I
This hotkey is available when a network box or PIM (Plug In
Module) is connected.
Go to Home Launch Button.
18
Chapter 2. Hardware
Quickly select frequently used functions.
TOOLS
INFO
Display information about the current input source.
Move to the upper, lower, left or right menu, or adjust an
option’s setting.
Return to the previous menu.
It sets safe lock function.
If multiple products are connected through the Video Wall
feature, press the SET button and enter a product ID using
the number buttons. Control the product using the remote
control.
Cancel a value that has been set using the SET button and
control all connected products using the remote control.
To place batteries in the remote control
RETURN
EXIT
PC
DVI
HDMI
DP
A
B
C
D
UNSET
LOCK
IR control
SET
Confirm a menu selection.
Exit the current menu.
Manually select a connected input source from DVI, HDMI
or DisplayPort.
Used in Anynet+ mode and multimedia mode.
19
Chapter 2. Hardware
Connection using an IR Stereo cable (sold separately)
Controlling more than one display product using an external sensor kit
• The appearance may differ depending on the product.
Make sure to connect the external sensor kit while the product is powered off. Then,
• A command sent from the remote control pointed at product 1 (to which the
external sensor kit is connected) will be received by both display products 1 and
2 .
power on the product.
1
Controlling more than one display product using your remote control
• Connect the IR OUT port on the product to the IR IN port on the other display
product using the dedicated stereo cable.
• A command sent from the remote control pointed at product 1 will be received by
both display products 1 and 2 .
1
2
IR OUT
IR IN
2
IR IN
IR OUT
IR IN
20
Chapter 2. Hardware
Guided installation
WARNING
To prevent injury, this apparatus must be securely attached to the floor/wall in
accordance with the installation instructions.
• Ensure that an authorized installation company installs the wall mount.
Otherwise, it may fall and cause personal injury.
• Make sure to install the specified wall mount.
• Contact Samsung Customer Service Centre for further details.
When installing the product on a perpendicular wall, allow at least 40 mm of space
between the product and wall surface for ventilation and ensure that the ambient
temperature is kept below 35 °C.
Installation on an indented wall
Contact Samsung Customer Service Centre for further details.
D
B
Ventilation
D
Side view
Installation on a perpendicular wall
A
C
E
A
B
Side view
A Minimum 40 mm
B Ambient temperature: Under 35 °C
Side view
A
B
C
D
E
Minimum 40 mm
Minimum 70 mm
Minimum 50 mm
Minimum 50 mm
Ambient temperature: Under 35 °C
When installing the product on an indented wall, allow at least the space specified
above between the product and wall for ventilation and ensure that the ambient
temperature is kept below 35 °C.
21
Chapter 2. Hardware
Dimensions
Wall mount installation
Preparing before installing wall mount
5
1
2
3
1
4
Unit: mm
Model name
1
2
3
4
5
LH55MLE
1249.2
1210.6
681.4
720.0
57.4
LH32MLE
740.2
699.4
393.8
434.6
57.4
All drawings are not necessarily to scale. Some dimensions are subject to change
without prior notice.
Refer to the dimensions prior to performing installation of your product. Not
responsible for typographical or printed errors.
To install a wall mount from another manufacturer, use the Holder-Ring ( 1 ).
Installing the wall mount
• The wall mount kit (sold separately) allows you to mount the product on the wall.
• For detailed information on installing the wall mount, see the instructions provided
with the wall mount.
• We recommend you contact a technician for assistance when installing the wall
mount bracket.
WARNING
• Samsung Electronics is not responsible for any damage to the product or injury
to yourself or others if you elect to install the wall mount on your own.
22
Chapter 2. Hardware
Wall mount kit specifications (VESA)
Install your wall mount on a solid wall perpendicular to the floor. Before attaching the
wall mount to surfaces other than plaster board, please contact your nearest dealer
for additional information.
WARNING
If you install the product on a slanted wall, it may fall and result in severe personal
injury.
WARNING
• Do not fasten the screws too firmly. This may damage the product or cause the
product to fall, leading to personal injury. Samsung is not liable for these kinds
of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA
or non-specified wall mount is used or the consumer fails to follow the product
installation instructions.
CAUTION
• Always have two people mount the product on a wall.
• Do not use screws that are longer than the standard length or do not comply
with the VESA standard screw specifications. Screws that are too long may cause
damage to the inside of the product.
• Do not install your Wall Mount Kit while your product is turned on. It may result
in personal injury due to electric shock.
A
B
• Samsung wall mount kits contain a detailed installation manual and all parts
necessary for assembly are provided.
• For wall mounts that do not comply with the VESA standard screw specifications, the
length of the screws may differ depending on the wall mount specifications.
• Standard dimensions for wall mount kits are shown in the table below.
Unit: mm
Model name
VESA screw hole specs (A * B) in
millimeters
Standard screw
Quantity
LH55MLE
400.0mm * 400.0mm
M8
4
LH32MLE
200.0mm * 200.0mm
23
Chapter 2. Hardware
External connection
Pin assignment
1 2 3 4 5
Checkpoints
• Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to
device.
• Connect the sound ports correctly: left = white and right = red.
• Check the types of ports at the back of the product you want to connect.
The appearance may differ depending on the product.
6 7 8 9
Pin
Signal
WARNING
1
Detect data carrier
Do not connect the power cable until all connections are completed.
2
Received data
Connecting the power cable during connection may damage the product.
3
Transmitted data
4
Prepare data terminal
5
Signal ground
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
RS232C cable
Parity
None
• Connector: 9-Pin D-Sub to Stereo Cable
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
9
5
3
2
1
-P2-
6
-P1-
1
24
Chapter 2. Hardware
-P1-
-P1-
Female
-P2-
-P2-
Rx
2

3
Tx
STEREO
Tx
3

2
Rx
PLUG
Gnd
5
—
5
Gnd
(3.5ø)
Direct LAN cable (PC to HUB)
• Connector : RJ45
HUB
P1
P2
LAN Cable
Pin assignment
RJ45
P1
P2
RJ45 MDC
1 2 3 4 5 6 7 8
Signal
P1
P2
Signal
TX+
1

1
TX+
TX-
2

2
TX-
RX+
3

3
RX+
RX-
6

6
RX-
Cross LAN cable (PC to PC)
Pin No
Standard Colour
Signal
1
White and orange
TX+
2
Orange
TX-
3
White and green
RX+
4
Blue
NC
5
White and blue
NC
6
Green
RX-
Signal
P1
7
White and brown
NC
TX+
1
8
Brown
NC
TX-
RJ45
P1
P2
P2
Signal

3
RX+
2

6
RX-
RX+
3

1
TX+
RX-
6

2
TX-
25
Chapter 2. Hardware
Connection
Connection 3
• Ensure you connect each of the adapters to the correct RS232C IN or OUT port on
the product.
Connection 1
RJ45
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
RS232C
OUT
RS232C
IN
OUT
IN
RS232C
OUT
IN
RS232C
OUT
OUT
Control Codes
Viewing control state (Get control command)
Connection 2
Header
Command
ID
0xAA
Command type
Data length
Checksum
0
Controlling (Set control command)
RJ45
RJ45
Header
Command
0xAA
Command type
ID
Data
length
Data
1
Value
Checksum
26
Chapter 2. Hardware
Command
E.g. Power On & ID=0
Header
Command
0xAA
0x11
Header
Command
0xAA
0x11
ID
Data
length
Data 1
1
"Power"
Data
length
Data 1
1
1
Checksum
No.
Command type
Command
Value range
1
Power control
0x11
0~1
2
Volume control
0x12
0~100
3
Input source control
0x14
-
4
Screen mode control
0x18
-
5
Screen size control
0x19
0~255
6
PIP on/off control
0x3C
0~1
7
Auto adjustment control (PC and
BNC only)
0x3D
0
• To control all devices connected by a serial cable simultaneously irrespective of IDs,
set the ID as “0xFE” and transmit commands. Commands will be executed by each
device but ACK will not respond.
8
Video wall mode control
0x5C
0~1
Power control
9
Safety Lock
0x5D
0~1
Function
10
Video Wall On
0x84
0~1
• A product can be powered on and off using a PC.
11
Video Wall User Control
0x89
-
Viewing power state (Get Power ON / OFF Status)
• All communications take place in hexadecimals. The checksum is calculated by
adding up all values except the header. If a checksum adds up to be more than 2
digits as shown below (11+FF+01+01=112), the first digit is removed.
Header
Command
0xAA
0x11
ID
ID
Data length
12
Checksum
0
Setting power ON/Off (Set Power ON / OFF)
Header
Command
0xAA
0x11
ID
“Power”: Power code to be set on a product.
• 1: Power ON
• 0: Power OFF
Data
length
Data
1
“Power”
Checksum
27
Chapter 2. Hardware
Ack
Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x11
"Power"
Checksum
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x12
“Volume”
“Power”: Power code to be set on a product.
“Volume”: Volume value code to be set on a product. (0-100)
Nak
Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x11
"ERR"
Checksum
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x12
"ERR"
“ERR” : A code showing what error has occurred.
“ERR” : A code showing what error has occurred.
Volume control
Input source control
Function
Function
• The volume of a product can be adjusted using a PC.
• The input source of a product can be changed using a PC.
Viewing volume state (Get Volume Status)
Viewing input source state (Get Input Source Status)
Header
Command
0xAA
0x12
ID
Data length
Checksum
0
Setting the volume (Set Volume)
Header
Command
0xAA
0x12
ID
Data
length
Data
1
“Volume”
“Volume”: Volume value code to be set on a product. (0-100)
Checksum
Header
Command
0xAA
0x14
ID
Data length
0
Checksum
Checksum
Checksum
28
Chapter 2. Hardware
Setting the input source (Set Input Source)
Header
Command
0xAA
0x14
ID
Ack
Data
length
Data
1
“Input Source”
Checksum
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x14
“Input
Source”
“Input Source”: An input source code to be set on a product.
“Input Source”: An input source code to be set on a product.
0x14
PC
0x18
DVI
0x0C
Input source
0x08
Component
0x20
MagicInfo
0x1F
DVI_video
0x30
RF(TV)
Screen mode control
0x40
DTV
Function
0x21
HDMI1
0x22
HDMI1_PC
0x23
HDMI2
0x24
HDMI2_PC
0x25
DisplayPort
DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They
only respond to “Get” commands.
• This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.
• MagicInfo is only available with models that contain the MagicInfo function.
• RF(TV), DTV are only available with models that include a TV.
Checksum
Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x14
"ERR"
Checksum
“ERR” : A code showing what error has occurred.
• The screen mode of a product can be changed using a PC.
• Screen mode cannot be controlled when the Video Wall function is enabled.
• This control can only be used on models that include a TV.
Viewing screen status (Get Screen Mode Status)
Header
Command
0xAA
0x18
ID
Data length
Checksum
0
Setting the picture size (Set Picture Size)
Header
Command
0xAA
0x18
ID
Data
length
Data
1
“Screen Mode”
“Screen Mode”: A code that sets the product status
Checksum
29
Chapter 2. Hardware
Ack
0x01
16 : 9
0x04
Zoom
0x31
Wide Zoom
0x0B
4:3
Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x19
“Screen
Size”
Checksum
“Screen Size”: product screen size (range: 0 – 255, unit: inch)
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x18
“Screen
Mode”
Checksum
“Screen Mode”: A code that sets the product status
Command
0xAA
0xFF
ID
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x18
"ERR"
Checksum
Screen size control
3
'N'
0x19
"ERR"
Checksum
The PIP mode of a product can be turned on or off using a PC.
Only available on models that have the PIP function.
The mode cannot be controlled if Video Wall is set to On.
This function is not available in MagicInfo.
Header
Command
Viewing the screen size (Get Screen Size Status)
0xAA
0x3C
0x19
Val1
Function
• The screen size of a product can be changed using a PC.
0xAA
r-CMD
Viewing PIP on/off state (Get the PIP ON / OFF Status)
Function
Command
Ack/
Nak
PIP On/Off control
•
•
•
•
“ERR” : A code showing what error has occurred.
Header
Data
length
“ERR” : A code showing what error has occurred.
Nak
Header
Nak
ID
Data length
0
Checksum
ID
Data length
0
Checksum
30
Chapter 2. Hardware
Setting PIP on/off (Set the PIP ON / OFF)
Header
Command
0xAA
0x3C
ID
Setting auto adjustment (Set Auto Adjustment)
Data
length
Data
1
“PIP”
Checksum
“PIP”: A code used to turn the PIP mode of a product on or off
• 1: PIP ON
• 0: PIP OFF
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x3C
“PIP”
Checksum
0xAA
0xFF
ID
0x3D
Data
length
Data
Checksum
1
“Auto
Adjustment”
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
Checksum
3
'A'
0x3D
“Auto
Adjustment”
Nak
Nak
Command
0xAA
ID
Ack
“PIP”: A code used to turn the PIP mode of a product on or off
Header
Command
“Auto Adjustment” : 0x00 (at all times)
Ack
Header
Header
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x3C
"ERR"
“ERR” : A code showing what error has occurred.
Auto adjustment control (PC and BNC only)
Function
Header
Command
0xAA
0xFF
ID
Checksum
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x3D
"ERR"
Checksum
“ERR” : A code showing what error has occurred.
Video Wall Mode Control
Function
• Automatically adjust the PC system screen using a PC.
• Video Wall mode can be activated on a product using a PC.
• This control is only available on a product whose Video Wall is enabled.
Viewing auto adjustment state (Get Auto Adjustment Status)
Viewing video wall mode (Get Video Wall Mode)
• None
Header
Command
0xAA
0x5C
ID
Data length
0
Checksum
31
Chapter 2. Hardware
Safety Lock
Setting the video wall (Set Video Wall Mode)
Header
Command
0xAA
0x5C
ID
Data
length
Data
Checksum
1
“Video Wall
Mode”
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x5C
“Video Wall
Mode”
Header
Command
0xAA
0x5D
ID
Data length
Checksum
0
Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Ack
Command
• PC can be used to turn the Safety Lock function on or off on a product.
• This control is available regardless of whether or not the power is turned on.
Viewing the safety lock state (Get Safety Lock Status)
“Video Wall Mode”: A code used to activate Video Wall mode on a product
• 1: Full
• 0: Natural
Header
Function
Checksum
Header
Command
0xAA
0x5D
ID
Data
length
Data
Checksum
1
“Safety Lock”
“Safety Lock”: Safety lock code to be set on a product
• 1: ON
• 0: OFF
“Video Wall Mode”: A code used to activate Video Wall mode on a product
Nak
Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x5C
"ERR"
“ERR” : A code showing what error has occurred.
Checksum
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x5D
“Safety Lock”
Checksum
“Safety Lock”: Safety lock code to be set on a product
Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x5D
"ERR"
“ERR” : A code showing what error has occurred.
Checksum
32
Chapter 2. Hardware
Video Wall On
Video Wall User Control
Function
Function
• Turn Video Wall on or off on the product from your computer.
• Turn the Video Wall function on or off on the product from your computer.
Get Video Wall On/Off Status
Get Video Wall Status
Header
Command
0xAA
0x84
ID
Data length
Checksum
0
Set Video Wall On/Off
Header
Command
0xAA
0x84
Header
Command
0xAA
0x89
ID
Data length
Checksum
0
Set Video Wall
ID
Data
length
Data
Checksum
1
V.Wall_On
V.Wall_On: Video Wall code to be assigned to the product
• 1: Video Wall ON
• 0: Video Wall OFF
Header
Command
0xAA
0x89
ID
Data
length
Val1
Val2
Checksum
2
Wall_Div
Wall_SNo
Wall_Div: Video Wall Divider code assigned to the product
10x10 Video Wall Model
1
Ack
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Off
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
1
0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F
2
0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F
3
0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F
V.Wall_On : Same as above
4
0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F
Nak
5
0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F
6
0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F
7
0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E
N/A
8
0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C
N/A
N/A
N/A
9
0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B
N/A
N/A
N/A
N/A
10
0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N/A
N/A
N/A
N/A
N/A
11
0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xB8 0xB9
N/A
N/A
N/A
N/A
Header
0xAA
Command
ID
0xFF
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
3
'A'
0x84
Val1
V.Wall_On
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x84
"ERR"
“ERR” : A code showing what error has occurred.
Checksum
Checksum
N/A
N/A
33
Chapter 2. Hardware
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
12
0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
13
0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
14
0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
15
0xF1 0xF2 0xF3 0xF4 0xF5 0xF6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
• Wall_SNo: Product Number code assigned to the product
Data
1
0x01
2
0x02
...
...
99
0x63
100
0x64
• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
• A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
• Connecting parts may differ in different products.
Connection using a DVI cable (Digital type)
10x10 Video Wall Model : (1 ~ 100)
Set Number
PC connection
The appearance may differ depending on the product.
DVI /
MAGICINFO IN
Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
Val2
3
'A'
0x89
Wall_
Div
Wall_
SNo
Checksum
DVI / HDMI
AUDIO IN
You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'N'
0x89
"ERR"
“ERR” : A code showing what error has occurred.
Checksum
34
Chapter 2.
Connection using an HDMI cable
The appearance may differ depending on the product.
HDMI
DVI /
MAGICINFO IN
HDMI IN
Connection using an HDMI-DVI cable
The appearance may differ depending on the product.
After connecting a computer to the product with an HDMI-DVI cable, make sure
to configure the settings as shown below to enable the video and audio from the
computer.
• Sound → set HDMI Sound to PC(DVI)
• Picture → set each screen mode to Text under Picture Mode
• System → General → set HDMI Hot Plug to Off
Connection using an DP cable
The appearance may differ depending on the product.
DP IN
HDMI IN
DVI / HDMI
AUDIO IN
35
Chapter 2.
Precautions for using DP
• To increase the standby power capacity, the product stops DP communication when
it is turned off or in power saving mode.
If the product in dual monitor mode is turned off or goes into power saving mode,
monitor setting changes may not be updated. As a result, screen output may not be
displayed properly.
In the occurrence of this issue, set Max. Power Saving to Off before using the
product.
• Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power
saving mode. If this is the case, make sure to turn on the product first before turning
on your PC.
• The DisplayPort interface (DP IN) on the product and the provided DP cable are
designed based on the VESA standards. Using a DP cable that is not VESA compliant
may cause the product to function improperly. Samsung Electronics shall not be
held responsible for any issues from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
AV connection
• Do not connect the power cable before connecting all other cables.
• Ensure you connect a source device first before connecting the power cable.
• You can connect a video device to the product using a cable.
‒ Connecting parts may differ in different products.
‒ Press the SOURCE button on the remote control to change the source.
Connection using an HDMI-DVI cable
The appearance may differ depending on the product.
• Audio will not be enabled if the product is connected to a video device using an
HDMI-DVI cable. To resolve this, additionally connect an audio cable to the audio
ports on the product and video device.
• After connecting a video device to the product with an HDMI-DVI cable, make sure to
configure the settings as shown below to enable the video and audio from the video
device.
‒ Sound → set HDMI Sound to AV(HDMI)
‒ Picture → set each screen mode to Videos/Images under Picture Mode
‒ System → General → set HDMI Hot Plug to On
36
Chapter 2.
• Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
Connection using an HDMI cable (up to 1080p)
The appearance may differ depending on the product.
• For better picture and audio quality, connect to a digital device using an HDMI cable.
• An HDMI cable supports digital video and audio signals, and does not require an
audio cable.
‒ To connect the product to a digital device that does not support HDMI output, use
an HDMI-DVI and audio cables.
• The picture may not display normally (if at all) or the audio may not work if an
external device that uses an older version of HDMI mode is connected to the
product. If such a problem occurs, ask the manufacturer of the external device about
the HDMI version and, if out of date, request an upgrade.
• Be sure to use an HDMI cable with a thickness of 14 mm or less.
• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display
or a connection error may occur.
• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN
DVI / HDMI
AUDIO IN
HDMI
DVI /
MAGICINFO IN
HDMI IN
37
Chapter 2.
Audio system connection
• The appearance may differ depending on the product.
• Connecting parts may differ in different products.
LAN connection
• The appearance may differ depending on the product.
• Connecting parts may differ in different products.
Use Cat7(*STP Type) cable for the connection.
• *Shielded Twist Pair.
AUDIO OUT
RJ45
Source selection
Source
SOURCE
→ Source
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a
source from source list to display the screen of the selected source.
• The input source can also be changed by using the SOURCE button on the remote
control.
• The screen may not display correctly if an incorrect source is selected for the source
device you want to convert to.
• To view detailed information about connected source devices, press the TOOLS
button from the Source page.
38
Chapter 2.
• The MagicIWB S software allows you to play a variety of content on a large
touchscreen monitor. Use the software to bring life to your meetings and
conferences.
Refer to the touch overlay user manual for details.
The MagicIWB S user manual can be downloaded from http://www.samsung.com/
displaysolutions.
Edit Name
SOURCE
→ Source →
TOOLS
→ Edit Name →
Customize the name of a connected external device.
• The list can include the following source devices. Source devices on the list differ
depending on the selected source.
PC / Cable STB / Satellite STB / PVR STB / Game / Blu-ray / DVD / VCR / AV
Receiver / Camcorder / DVI PC / DVI Devices / TV / IPTV / HD DVD / DMA
Information
SOURCE
→ Source →
TOOLS
→ Information →
You can see detailed information about the selected external device.
39
Chapter 3. PC software (Multiple Display Control)
PC software (Multiple Display Control)
Multiple display control “MDC” is an application that allows you to easily control
multiple display devices simultaneously using a PC.
For details on how to use the MDC programme, refer to Help after installing the
programme. The MDC programme is available on the website.
Installation/uninstallation
Installation
• MDC installation can be affected by the graphics card, mother board and network
conditions.
1 Click the MDC Unified installation programme.
2 Select a language for installation. Next, click “OK”.
3 When the “Welcome to the InstallShield Wizard for MDC_Unified” screen appears,
click “Next”.
4 In the “License Agreement” window displayed, select “I accept the terms in the
license agreement” and click “Next”.
5 In the displayed “Customer Information” window, fill out all the information fields
and click “Next”.
6 In the displayed “Destination Folder” window, select the directory path you want to
install the programme in and click “Next”.
‒ If the directory path is not specified, the programme will be installed in the
default directory path.
7 In the displayed “Ready to Install the Program” window, check the directory path to
install the programme in and click “Install”.
8 Installation progress will be displayed.
9 Click “Finish” in the displayed “InstallShield Wizard Complete” window.
‒ Select “Launch MDC Unified” and click “Finish” to run the MDC programme
immediately.
10The MDC Unified shortcut icon will be created on the desktop after installation.
‒ The MDC execution icon may not be displayed depending on the PC system or
product specifications.
‒ Press F5 if the execution icon is not displayed.
Uninstallation
Select Settings > Control Panel on the Start menu and double-click Add/Delete
Program.
Select MDC Unified from the list and click Change/Remove.
40
Chapter 3. PC software (Multiple Display Control)
Connection
Using the ethernet cable
Enter the IP for the primary display device and connect the device to the PC. Display
devices can be connected to each other using a LAN cable.
Using the RS-232C cable
Connection using a direct LAN cable
The appearance may differ depending on the product.
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
The appearance may differ depending on the product.
Multiple products can be connected using the RJ45 port on the product and the LAN
ports on the HUB.
RS232C IN
Monitor 1
RS232C IN RS232C OUT
RS232C OUT
RS232C IN
Computer
Monitor 2
RJ45
HUB
Monitor 1
Computer
Monitor 2
41
Chapter 3. PC software (Multiple Display Control)
Home screen
Connection using a cross LAN cable
The appearance may differ depending on the product.
Multiple products can be connected using the RS232C IN / OUT port on the product.
Player
HOME
→ Player →
RS232C IN
Monitor 1
RS232C OUT
RJ45
Play a variety of content, such as
scheduled channels, templates or files.
RS232C OUT
RS232C IN
Player
Monitor 2
Schedule
Template
Clone Product
ID Settings
Video Wall
Network Status
Picture Mode
On/Off Timer
Ticker
More settings
• To use the Player feature, set Play via to MagicInfo in System.
• The displayed image may differ depending on the model.
Computer
Play a range of content such as channels with schedules assigned, templates or files.
Play channels or content using any of the following methods.
• Network Channel: Play content using the server.
‒ To run Network Channel, make sure the product is connected to the server.
• Local Channel: Play content in internal memory or from external memory.
Chapter 3. PC software (Multiple Display Control)
42
Approving a connected device from the server
Approving the Lite server
Set MagicInfo Mode to Lite in Server Network Settings.
Approve and use the Lite server now.
First configure Server Network Settings before device approval.
5 Select Unapproved from the sub-menus of Lite.
6 Select the Approve button for your device from the list of unapproved Lite devices.
1 Access the server you have assigned to your device.
2 Enter your ID and password to log in.
3 Select Device from the top menu bar.
4 Select Lite from the menus on the left.
7 Enter the information required to approve the device.
‒ Device Name: Enter the device name.
‒ Device Group: Select to specify the group.
‒ Location: Enter the current location of the device.
‒ Pressing the INFO button on the remote when a network schedule is running
will display the details of the schedule. Check that the correct device has been
selected by viewing the device ID in the details.
43
Chapter 3. PC software (Multiple Display Control)
Setting the current time
A schedule may not run if the time set on the device is different from the server’s
current time.
8 Select the All menu to check that the device has been registered.
9 When the device is approved by the server, the schedule registered in the
selected group will be downloaded to the device. The schedule will run after it is
downloaded.
• For further details on how to configure a schedule, refer to the “MagicInfo Server
user’s manual”.
• If a device is deleted from the list of devices approved by the server, the device
will reboot to reset its settings.
1 Go to the tabs Device → Time.
2 Select your device.
3 Select Clock Set, and sync the time with the server.
‒ When connecting to the server for the first time, the time on the product is set
using the GMT time of the region where the server is installed.
‒ The time on the product can be changed from the server.
‒ Turning the product off and then on again will restore the time setting on the
product to the last time that was set from the server.
• For further details on how to manage the time (scheduling, holiday
management, etc.), refer to the “MagicInfo Server user’s manual”.
44
Chapter 3. PC software (Multiple Display Control)
Approving the Premium server
Set MagicInfo Mode to Premium in Server Network Settings.
Approve and use the Premium server now.
First configure Server Network Settings before device approval.
5 Select Unapproved from the sub-menus of Premium.
6 Select the Approve button for your device from the list of unapproved Premium
devices.
1 Access the server you have assigned to your device.
2 Enter your ID and password to log in.
3 Select Device from the top menu bar.
4 Select Premium from the menus on the left.
7 Enter the information required to approve the device.
‒ Device Name: Enter the device name.
‒ Device Group: Select to specify the group.
‒ Location: Enter the current location of the device.
‒ Pressing the INFO button on the remote when a network schedule is running
will display the details of the schedule. Check that the correct device has been
selected by viewing the device ID in the details.
45
Chapter 3. PC software (Multiple Display Control)
Setting the current time
A schedule may not run if the time set on the device is different from the server’s
current time.
8 Select the All menu to check that the device has been registered.
9 When the device is approved by the server, the schedule registered in the
selected group will be downloaded to the device. The schedule will run after it is
downloaded.
• For further details on how to configure a schedule, refer to the “MagicInfo Server
user’s manual”.
• If a device is deleted from the list of devices approved by the server, the device
will reboot to reset its settings.
1 Go to the tabs Device → Time.
2 Select your device.
3 Select Clock Set, and sync the time with the server.
‒ When connecting to the server for the first time, the time on the product is set
using the GMT time of the region where the server is installed.
‒ The time on the product can be changed from the server as shown in step 3.
‒ Turning the product off and then on again will restore the time setting on the
product to the last time that was set from the server.
• For further details on how to manage the time (scheduling, holiday
management, etc.), refer to the “MagicInfo Server user’s manual”.
46
Chapter 3. PC software (Multiple Display Control)
Network Channel
Available features in the Player page
The Player list page provides the following features.
Player
Device : All
Content : All
Sort by : File Name
Browse and play content stored on the selected device.
Options
1 / 4 item(s)
No channels
Network Channel
No channels
Local Channel
My Templates
Play content, templates and schedules configured on the server.
• You can view whether the server is connected (approval) in the Player menu screen.
To view whether the server is connected when a Network Channel is running, press
INFO on the remote.
1 Select Network Channel from the Player menu.
‒ The No channels message appears if no channel has been registered in Network
Channel.
2 Network Channel will run.
Local Channel
Play a schedule or channel that was configured in the product.
1 Select Local Channel from the Player menu.
‒ The No channels message appears if no channel has been registered in Local
Channel.
2 Local Channel will run.
My Templates
Play a template in My Templates stored in the internal memory of the product.
• Device
Select either Internal or USB to search for a desired device list.
‒ All / Internal / USB
• Content
Select a content type as criterion to search for a desired content list.
‒ All / Video / Image / PDF / Flash / Office / My Templates
• Sort by
Specify the content sort criterion.
‒ File Name / Recently Played
• Options
Option name
Operations
Play Selected
Select and play desired content.
Send
Copy content to another storage device.
Delete
Delete desired content.
Settings
Configure detailed properties of content.
• See the following page for details on the Settings
feature.
47
Chapter 3. PC software (Multiple Display Control)
Setting the Player page
Transition Effect
Configure transition effects between pages or scenes in a slideshow or video file.
• None / Fade1 / Fade2 / Blind / Spiral / Checker / Linear / Stairs / Wipe / Random
Settings
Select the storage location that you want to download scheduled channels
from the network to.
Default Storage
This feature is only available for Image files.
Internal
Picture Size
Close
Display Duration
Transition Effect
Content Orientation
Random
Landscape
The displayed image may differ depending on the model.
Default Storage
Select the storage location that you want to download scheduled channels from the
network to.
Content Orientation
Switch the orientation of playing content to Landscape or Portrait mode.
• Landscape / Portrait
‒ If Content Orientation is Portrait view, it does not support VP8 video codec.
‒ Source is not available when Content Orientation is set to Portrait.
Default content
This default content will be displayed if you run a channel while no Programmes are
scheduled on the channel.
• None / My Templates
Safely Remove
• Internal / USB
Safely removes USB memory.
Picture Size
Reset
Set the screen size for content.
If Picture Size is set to Video or Image:
• Full Screen / Original Size / Screen Fit
If Picture Size is set to PDF or Office:
• Full Screen / Original Size
This feature is only available for Video, Image, PDF and Office files.
Display Duration
Set the duration for each page in a slideshow.
This feature is only available for Image, PDF, Flash and Office files.
Restore all the values under Settings to the default when the product was purchased.
48
Chapter 3. PC software (Multiple Display Control)
When content is running
• USB: Displays the connection status of a USB device
Viewing the details of the content that is running
Changing the settings for the content that is running
Information
00:00am
Current time:
Network Channel
Type:
Playlist
Software Version:
DTP-EP-APP-5402-03-Hijack
OK
No Schedule to download
The displayed image may differ depending on the model.
INFO
Picture Mode
Sound Mode
Repeat
No channels selected
CH Name:
Press the
Music
No channels selected
CH Number:
button on the remote control.
• Current Time
• Type: Type of channel currently playing
‒ Only applicable during Network Channel / Local Channel playback.
• CH Number: Number assigned to the channel currently playing
‒ Only applicable during Network Channel / Local Channel playback.
• CH Name: Name of the channel currently playing
‒ Only applicable during Network Channel / Local Channel playback.
• Software Version: Displays the software version of a device
• MAC ID: Displays the original identification number of a device
• Tags: Tag settings assigned to a device from the server
‒ Only applicable during Network Channel / Local Channel playback.
• Server: Displays the connection status (Connected, Not connected or Not approved)
of the server
• The displayed image may differ depending on the model.
• This feature is not available when content is playing through Video Wall.
Press the TOOLS button on the remote control during content playback to configure
settings such as Picture Mode and Sound Mode.
• Playlist
View a list of content items currently playing.
• Music
Set the background music for the content currently playing.
• Picture Mode
Customizes the screen settings for the content currently playing
‒ Shops & Malls / Offices & Schools / Terminals & Stations / Video Wall /
Calibration
• Sound Mode
Customizes the audio settings for the content currently playing
‒ Standard / Music / Movie / Clear Voice / Amplify
File formats compatible with Player
• Supported file systems include FAT32 and NTFS.
• A file with a vertical and horizontal resolution larger than the maximum resolution
cannot be played.
• Check the vertical and horizontal resolution of the file.
• Check the supported video and audio Codec types and Versions.
• Check the supported file versions.
‒ Flash player 11.0 and older and Flash Air 3.0 and older versions are supported.
49
Chapter 3. PC software (Multiple Display Control)
‒ PowerPoint version up to 97 – 2007 is supported
• Only the last USB device that was connected is recognized.
Network Schedule Multiframe
Playback restrictions
•
•
•
•
A maximum of two video files (Video) can be played simultaneously.
In portrait playback mode, only one video file can be played at a time.
More than one Flash file cannot be played.
For Office files (PPT and Word files) and PDF files, only one file type is supported at a
time.
• LFD(.lfd) files are not supported.
Sound output restrictions
• More than one sound output cannot be used.
• Playback priority: Flash file > network BGM > local BGM > video file in the main
frame selected by the user
‒ Network BGM: Settings can be configured in step 1 when creating a server
schedule.
‒ Local BGM: BGM settings can be configured using the tools displayed after the
TOOLS button is pressed during Player playback.
‒ User-selected main frame: Main frame settings can be configured in step 2 when
creating a server schedule.
Template files and LFD(.lfd) files
Restrictions
• Ensure a distributed folder (content / schedules) exists in Internal / USB memory.
Playback restrictions
• A maximum of two video (Video) files can be played.
• More than one Flash file cannot be played.
• For Office files (PPT and Word files) and PDF files, only one file type is supported at a
time.
• Multiple videos (Video) cannot be played on a single display of a video wall
simultaneously.
Sound output restrictions
• More than one sound output cannot be used.
• Playback priority: Flash file > network BGM > local BGM > video file in the main
frame selected by the user
50
Chapter 3. PC software (Multiple Display Control)
Contents
File extension
Container
Video Codec
Resolution
Frame rate (fps)
Bit rate (Mbps)
Audio Codec
*.avi
AVI
1920 x 1080
6~30
30
AC3
*.mkv
*.asf
*.wmv
*.mp4
*.mov
*.3gp
*.vro
*.mpg
*.mpeg
*.ts
*.tp
*.trp
*.flv
*.vob
*.svi
*.m2ts
*.mts
*.divx
MKV
DivX 3.11 / 4.x / 5.x /
6.x
ASF
MPEG4 SP / ASP
MP4
3GP
VRO
VOB
PS
LPCM
AAC
HE-AAC
WMA
H.264 BP / MP / HP
DD+
MPEG(MP3)
Motion JPEG
DTS Core
TS
G.711(ALaw,μ-Law)
Window Media Video
v9
MPEG2
MPEG1
VP6
640 x 480
4
51
Chapter 3. PC software (Multiple Display Control)
Video
• QCELP, AMR NB/WB are not supported.
• 3D video is not supported.
• Content with a resolution larger than the resolution specified in the table above is
not supported.
• Video content with a Bit rate or Frame rate larger than the rate specified in the table
above can cause choppy video during playback.
• Video content will not play, or not play correctly, if there is an error in the content or
the container.
• Some USB/digital camera devices may not be compatible with the player.
• Supports up to H.264, Level 4.1
• H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported.
• For all Video codecs except MVC, VP8, VP6:
‒ Below 1280 x 720: 60 frame max
‒ Above 1280 x 720: 30 frame max
• GMC 2 or higher is not supported.
• Supports only BD MVC Spec.
• Only one video file can play at a time if video files on the monitor use incompatible
codecs or the resolution is 1080 x 1920.
Image
• When a single video file is playing, Seamless mode is not supported under the
following conditions:
‒ Incompatible codec (MVC, VP3, MJPEG) ←→ Incompatible codec
‒ Incompatible codec ←→ Compatible codec
‒ The resolution is different from that of the monitor
‒ The frequency is different from that of the monitor
• Flash Video
‒ Compatible file format : FLV
‒ Video
∙ Codec : H.264 BP
∙ Resolution : 1920 x 1080
‒ Audio
∙ Codec : H.264 BP
‒ F4V file format is not supported
‒ Screen Video is not supported
Audio
• Audio content with a Bit rate or Frame rate larger than the rate specified in the table
above can cause choppy audio during playback.
• Audio content will not play, or not play correctly, if there is an error in the content or
the container.
• Some USB/digital camera devices may not be compatible with the player.
• Supports up to WMA 10 Pro 5.1 channel. WMA lossless audio is not supported.
• Compatible image file format : JPEG, PNG, BMP
‒ 32-bit, 24-bit and 8-bit BMP files are supported.
• Supported maximum resolution : 4096 x 4096
• Supported maximum file size: 20MB
• Supported image effects : 9 effects (Fade1, Fade2, Blind, Spiral, Checker, Linear,
Stairs, Wipe, Random)
Flash
• Flash player 11.0 and older and Flash Air 3.0 and older versions are supported.
• Flash Animation
‒ Compatible file format : SWF
• Recommended resolution : 960 x 540
CAUTION
• Performance comparable to Flash Player on a Windows operating system cannot
be guaranteed.
• Optimization is needed during content creation
Power Point
• Compatible document file formats
‒ Extension : ppt, pptx
‒ Version : Office 97 ~ Office 2007
52
Chapter 3. PC software (Multiple Display Control)
• Functions not supported
‒ Animation effect
‒ 3D shapes (which will be displayed in 2D)
‒ Header and footer (some subitems are not supported)
‒ Word Art
‒ Align
∙ A group alignment error may occur.
‒ Office 2007
∙ SmartArt is not fully supported. 97 out of 115 subitems are supported.
‒ Object insertion
‒ Half-width characters
‒ Letter spacing
‒ Charts
‒ Vertical text
∙ Some subitems are not supported
‒ Slide notes and handout
PDF
• Compatible document file formats
‒ Extension : pdf
• Functions not supported
‒ Content less than 1 pixel not supported because of performance degradation
issue.
‒ Masked Image, Tiled Image content not supported.
‒ Content with Rotated Text, not supported.
‒ 3D Shadow Effects not supported.
‒ Some characters not supported (Special characters may be corrupted)
WORD
• Compatible document file formats
‒ Extension : .doc, .docx
‒ Version : Office 97 ~ Office 2007
• Functions not supported
‒
‒
‒
‒
‒
‒
‒
‒
‒
‒
‒
Page background effect
Some paragraph styles
Word Art
Align
∙ A group alignment error may occur
3D shapes (which will be displayed in 2D)
Office 2007
∙ SmartArt is not fully supported. 97 out of 115 subitems are supported.
Charts
Half-width characters
Letter spacing
Vertical text
∙ Some subitems are not supported
Slide notes and handout
Template files
• Creation/editing/playback are only available in Template.
LFD
• Supported in Network Channel and Local Channel
• Compatible document file formats
‒ Extension : .lfd
53
Chapter 3. PC software (Multiple Display Control)
File formats compatible with Video Wall
• Some codecs may not be supported in portrait playback mode.
• For further details, refer to the “MagicInfo Server user’s manual”.
Restrictions
Available
Available
Not available
• Only one video (Video) file can be played per client.
‒ Different content files can be played on the displays of a video wall.
‒ Two video (Video) files cannot be played on a single display of a video wall.
Video
• 3D video is not supported.
• Content with a resolution larger than the resolution specified in the table above is
not supported.
• Video content with a bit rate or frame rate larger than the rate specified in the table
above can cause choppy video during playback.
• Video content will not play, or not play correctly, if there is an error in the content or
the container.
• Some USB/digital camera devices may not be compatible with the player.
• Supports up to H.264, Level 4.1
• H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported.
• For all Video codecs except MVC, VP8, VP6:
‒ Below 1280 x 720: 60 frame max
‒ Above 1280 x 720: 30 frame max
• GMC 2 or higher is not supported.
• Supports only BD MVC Spec.
Image
• Compatible image file format : Jpeg, bmp, png
• Supported maximum resolution : 15,360 x 8,640
‒ A higher resolution image may take longer to display on the screen.
54
Chapter 3. PC software (Multiple Display Control)
Schedule
HOME
Configuring channel schedules
→ Schedule →
Schedule
Type : Local
Device : Internal
Options
Schedule your content on a local channel or edit existing channels.
Playing Time
12:00 am
12:30 am
01:00 am
01:30 am
02:00 am
02:30 am
03:00 am
03:30 am
04:00 am
04:30 am
05:00 am
05:30 am
06:00 am
[CH1]Channel 1
+ Add Programme
[CH2]Channel 2
Schedule your content
on CH 2.
[CH3]Channel 3
Schedule your content
on CH 3.
Add content to
create a programme
on the channel.
Configure the display
duration to set how
long each item of
content will play for.
Set a start time and
a stop time for the
programme.
Available features in the Schedule page
The Schedule page provides the following features.
• Type
‒ Local: Add or edit schedules.
‒ Network: View the network schedule configured on the server.
• Device
‒ Display the name of a connected storage device.
‒ This option only activates if Type is set to Local in Device.
• Options
Option name
Operations
Send
Send configured schedules to another storage device.
This is similar to the “copy” feature on PCs.
Delete
Delete schedules.
Play media content such as videos, photos and music at a desired time.
1 Select a channel to configure.
2 Select video, music and photo content you want to apply to the channel schedule.
3 Set the time to play the schedule. (Start Time ~ Stop Time)
4 Change the channel schedule name, and then select a destination folder to save to.
5 Press the Save button.
Only applicable when Type is set to Local.
Editing a channel schedule.
Change settings for a configured channel schedule such as content, the duration and
the schedule name.
1 Select a channel to edit.
2 Select video, photo or music content to edit in the channel schedule.
‒ Deleting content: Place the cursor over the desired content and then press the
button to delete it.
‒ Move to the far right end of the content list. Click the + button to add content or
change the playback order of content items.
3 Set the time to play the schedule. (Start Time ~ Stop Time)
4 Change the channel schedule name, and then select a destination folder to save to.
5 Press the Save button.
Only applicable when Type is set to Local.
55
Chapter 3. PC software (Multiple Display Control)
Template
HOME
Create Template
→ Template →
Template
Select in the editable zone to add content or edit the existing text.
Market : All
Select a template to customise.
Orientation : Landscape
1 / 64 item(s)
Preview
Cancel
My Templates
New town
interior design
Save
Sustainble evolution unfolods tomorrw’s design
Background Screen
bg_co...
Background Music
1 Select a template from the provided sample templates.
2 Organize a template by inserting text, video, photo, or PDF files as desired.
The displayed image may differ depending on the model.
Available features in the Template page
Create unique content using templates. It is easy to create content. Simply change
images and text in a template.
Sort the template list using the following criteria.
• Market
• Orientation
‒ Landscape: Select this mode when using the product in landscape orientation.
‒ Portrait: Select this mode when using the product in portrait orientation.
56
Chapter 3. PC software (Multiple Display Control)
Entering text
Inserting content such as videos, photos and PDF files
Aa
Create Template
Select in the editable zone to add content or edit the existing text.
Create Template
Press the volume button on the remote to
change the font size.
Select in the editable zone to add content or edit the existing text.
Edit
Item(s) selected
Select item to delete
Preview
picture1.jpg
Cancel
New town
interior design
Edit Text
Save
Font options
Sustainble evolution unfolods tomorrw’s design
Background Screen
bg_co...
Show
Default content duration
00:00:05
Select the Edit Text window to enter text.
Font options
Font Size: Specify the text size for the message.
Font Colour: Specify the text colour for the message.
Background Colour: Specify the background colour for the message.
Background Opacity: Specify the background transparency for the message.
Alignment: Select a message alignment mode.
Scroll: Specify the scroll direction/speed for the message.
Hide Element: Display or hide a message.
‒ Selecting Hide does not reset the message settings.
• Reset: Reset all settings in Font options to default settings.
Aspect Ratio
Mute
Done
Background Music
Edit Text
•
•
•
•
•
•
•
Hide Element
Cancel
Configuring the background image/background music
Create Template
Select in the editable zone to add content or edit the existing text.
Background Screen
..
bg_common_01.jpg
Device : All
bg_common_02.jpg
bg_common_04.jpg
bg_common_06.jpg
bg_common_10.jpg
bg_commo
bg_common_03.jpg
bg_common_05.jpg
bg_common_07.jpg
bg_common_11.jpg
bg_commo
Done
Cancel
57
Chapter 3. PC software (Multiple Display Control)
Clone Product
Preview
HOME
→ Clone Product →
Export settings on the product to an external storage device. You can also import
settings from an external storage device.
This option is useful when assigning the same settings to several products.
Template preview is running. It will stop after
20 seconds.
New town
interior design
Sustainble evolution unfolods tomorrw’s design
1 Preview the created template using the Preview feature.
2 To save the template, press the Save button.
Save
Duration
23:59:59
Template Name
Template01
Storage
Internal
Save
Cancel
3 Configure Template Name and Storage.
4 Press the Save button to finish creating the content.
When a duplicate file is not found on the external storage device
1 Connect the external storage device, then run the Clone Product function.
2 The No cloning file found on the external storage device. Export this device’s
settings to the external storage device? message appears.
When a duplicate file is found on the external storage device
1 Connect the external storage device, then run the Clone Product function.
2 The Cloning file found. Please select an option. message appears.
Run the Import from External Storage or Export to External Storage function.
‒ Import from External Storage: Copy settings saved on an external storage device
to the product.
‒ Export to External Storage: Copy settings on the product to an external storage
device.
After configuration is complete, the product is rebooted automatically.
58
Chapter 3. PC software (Multiple Display Control)
ID Settings
HOME
→ ID Settings →
Video Wall
HOME
→ Video Wall →
Assign an ID to a set.
Assign an ID to a set.
Device ID
Customize the layout of multiple displays that are connected to form a video wall.
Enter the ID number of the product connected to the input cable for input signal
reception. (Range: 0~224)
.
• Press ▲/▼ to select a number, and press
• Enter the number you want using the number buttons on the remote control.
Device ID Auto Set
This feature automatically allots an ID number to a device connected via an RS232C
cable.
When multiple devices are connected, enable the feature on either the first or last
device.
PC Connection Cable
Select a method to connect to MDC to receive the MDC signal.
• RS232C cable
Communicate with MDC via the RS232C-stereo cable.
• RJ-45 (LAN)/Wi-Fi Network
Communicate with MDC via the RJ45 cable.
DisplayPort Daisy Chain
In addition, display part of a whole picture or repeat the same picture on each of the
connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user manual. Some
models may not support the MagicInfo function.
Apply to
• Current Source (screen output from a device connected to Source): Configure
video wall features for the screen output from an external device connected to the
product.
• MagicInfo Player S: Configure video wall features for content saved in the product or
content saved on a USB memory or SD card.
Restrictions
Playback may be initially choppy if video files of different resolutions play successively
(i.e., 1280x720 content plays after 1920x1080 content) or an image file and a video file
play one after the other.
Video
• Supported resolution
‒ 1920 x 1080 @ 24p/30p
‒ 1280 x 720 @ 24p/30p/60p
• HEVC and 3D images are not supported.
Image
• Compatible image file format: Jpeg, png, bmp
• Supported maximum resolution
‒ jpeg: 15360 x 8640
‒ png: 4096 x 4096
‒ bmp: 4096 x 4096
59
Chapter 3. PC software (Multiple Display Control)
Video Wall
Format
You can activate or deactivate Video Wall.
Select how to display images on the video wall display.
• Full: Display images in full screen with no margin.
• Natural: Display images in the original aspect ratio without enlarging or reducing
the size.
To organize a video wall, select On.
• Off / On
Horizontal x Vertical
This feature automatically splits a video wall display based on a video wall matrix
configuration.
The Format option is only enabled when Video Wall is set to On.
Enter the video wall matrix.
Network Status
The video wall display is split based on the configured matrix. The number of vertical
or horizontal display devices can be set within the range 1 and 15.
HOME
A video wall display can be split into a maximum of 100 screens.
The Horizontal x Vertical option is only enabled when Video Wall is set to On.
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the
Screen Position feature.
Selecting Screen Position will display the video wall matrix with the numbers
assigned to the products that form the video wall.
To rearrange products, use the direction buttons on the remote control to move a
button.
product to another desired number. Press the
• All Displays: Assign screen positions to All displays. Then, you don’t need to set up
video wall for individual displays.
• Current Displays: Only Assign screen position for this first display.
Screen Position allows you to split the screen into a maximum of 100 views (15x15).
The maximum number of views that can be split when products are connected via DP
Loopout is also 100.
• The Screen Position option is only enabled when Video Wall is set to On.
• To use the function, make sure Horizontal x Vertical is configured.
→ Network Status →
Check the current network and Internet connection.
Picture Mode
HOME
→ Picture Mode →
Select a picture mode (Picture Mode) suitable for the environment where the product
will be used.
Video/Image mode improves the picture quality of the video device. Text mode
improves the picture quality of the computer.
• Shop & Mall
Suitable for shopping malls.
‒ Select either Video/Image or Text depending on the picture mode.
• Office & School
Suitable for offices and schools.
‒ Select either Video/Image or Text depending on the picture mode.
• Terminal & Station
Suitable for bus terminals and train stations.
‒ Select either Video/Image or Text depending on the picture mode.
• Video Wall
Suitable for environments where video wall display are used.
‒ Select either Video/Image or Text depending on the picture mode.
60
Chapter 3. PC software (Multiple Display Control)
• Calibration
In this mode, the brightness, colour, gamma and uniformity settings customized
using the colour calibration programme Advanced Color Management are applied.
‒ To apply the Calibration mode properly, make sure you configure the picture
quality settings, such as brightness, colour, gamma and uniformity, using the
colour calibration programme Advanced Color Management.
‒ To download the Advanced Color Management programme, visit www.samsung.
com/displaysolutions.
• BD Wise
Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre
products which support BD Wise.
When BD Wise is turned On, the picture mode is automatically changed to the
optimal resolution.
‒ Available when you connect Samsung products that support BD Wise through an
HDMI cable to the product.
‒ The BD Wise function is enabled only when a source device with the BD Wise
function is connected.
On/Off Timer
HOME
→ On/Off Timer →
• You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of
your choosing.
The power is turned on with the specified volume or input source.
Set the on timer by making a selection from one of the seven options. Ensure you set
the current time first. (On Timer 1 ~ On Timer 7)
• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want On Timer to turn on your
product.
‒ The check mark indicates days you’ve selected.
• Time: Set the hour and minute. Use the number buttons or the up and down arrow
keys to enter numbers. Use the left and right arrow buttons to change entry fields.
• Volume: Set the desired volume level. Use the up and down arrow buttons to
change the volume level.
• Source: Select the input source of your choice.
• If there is no music file on the USB device or you don’t select a folder containing
a music file, the Timer function does not operate correctly.
• If there is only one photo file in the USB, the Slide Show will not play.
• If a folder name is too long, the folder cannot be selected. Up to 255 characters
are recognizable.
• Each USB you use is assigned its own folder. When using more than one of the
same type of USB, make sure the folders assigned to each USB have different
names.
• We recommend that you use a USB memory stick and a multi card reader when
using On Timer.
• The On Timer function may not work with USB devices with a built-in battery,
MP3 players, or PMPs made by some manufacturers because the product can
take too long to recognize these devices.
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off
Timer 1 ~ Off Timer 7)
• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want Off Timer to turn off your
product.
‒ The check mark indicates days you’ve selected.
• Time: Set the hour and minute. Use the number buttons or the up and down arrow
keys to enter numbers. Use the left and right arrow buttons to change entry fields.
61
Chapter 3. PC software (Multiple Display Control)
Holiday Management
Ticker
Timer will be disabled during a period specified as a holiday.
HOME
• Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the ▲/▼
buttons, and click the Save button.
The period will be added to the list of holidays.
‒ Start Date: Set the start date of the holiday.
‒ End Date: Set the end date of the holiday.
‒ Delete: Delete selected items from the list of holidays.
‒ Edit: Select a holiday item and then change the date.
• Set Applied Timer: Set the On Timer and Off Timer to not activate on public
holidays.
to select the On Timer and Off Timer settings you do not want to
‒ Press
activate.
‒ The selected On Timer and Off Timer will not activate.
→ Ticker →
Input text while a video or image is displayed and display the text on the screen.
•
•
•
•
•
•
•
Off / On
Message: Enter a message to display on the screen.
Time: Set the Start Time and End Time to display a Message.
Position: Select an orientation to display a Message.
Scroll: Specify the scroll Direction and Speed for the message.
Font options: Specify the text font and colour for the message.
Preview: Preview configured caption settings.
More settings
HOME
→ More settings →
The menu appears.
62
Chapter 3. PC software (Multiple Display Control)
URL Launcher
HOME
→ URL Launcher →
Change URL
pm
12:00
URL Launcher
January 1 2015
Clone Product
ID Settings
Video Wall
Network Status
Picture Mode
On/Off Timer
Ticker
More settings
The displayed image may differ depending on the model.
For details on how to use the URL Launcher feature, contact the dealer the product
was purchased from.
• To use the URL Launcher feature, set Play via to URL Launcher in System.
63
Chapter 4. Remote control
Remote control
Screen adjustment
Picture ▼
2nd
3rd
Description
Picture Mode
Shop & Mall / Office & School /
Terminal & Station / Video Wall
/ Calibration / BD Wise
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Video/Image mode improves the picture quality of the video device. Text mode improves the picture quality of the
computer.
• Calibration
In this mode, the brightness, colour, gamma and uniformity settings customized using the colour calibration
programme Advanced Colour Management are applied.
‒ To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness,
‒ colour, gamma and uniformity, using the colour calibration programme Advanced Colour Management.
‒ To download the Advanced Colour Management programme, visit www.samsung.com/displaysolutions.
• BD Wise
Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support BD
Wise.
When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.
‒ Available when you connect Samsung products that support BD Wise through an HDMI cable to the product.
Backlight / Contrast /
Brightness / Sharpness /
Colour / Tint (G/R)
Your product has several options for adjusting picture quality.
• When you make changes to Backlight, Contrast, Brightness, Sharpness, Colour or Tint (G/R), the OSD will be
adjusted accordingly.
• You can adjust and store settings for each external device you have connected to an input on the product.
• Lowering picture brightness reduces power consumption.
64
Chapter 4. Remote control
Picture ▼
2nd
3rd
Colour Temperature
Description
Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K)
• Enabled when Colour Tone is set to Off.
• Colour Temperature is disabled if Picture Mode is set to Calibration or BD Wise.
White Balance
2 Point
Adjust the colour temperature for a more natural picture.
10 Point
Controls the white balance in 10 point interval by adjusting the red, green, and blue brightness.
• Some external devices may not support this function.
• Enabled when Picture Mode is set to Office & School (Video/Image).
Gamma
Adjust the primary colour intensity.
• If Picture Mode is set to Calibration, Gamma is disabled.
Calibrated Value
Select whether to apply the brightness, colour, gamma and uniformity settings customized using the colour
calibration programme Advanced Colour Management to the Information and Advertisement modes.
• To download the Advanced Colour Management programme, visit www.samsung.com/displaysolutions.
• If Picture Mode is set to Calibration, Calibrated Value is disabled.
Advanced Settings
Dynamic Contrast
Adjust the screen contrast.
Black Tone
Select the black level to adjust the screen depth.
Flesh Tone
Emphasize pink Flesh Tone.
RGB Only Mode
Displays the Red, Green and Blue colour for making fine adjustments to the hue and saturation.
Colour Space
Adjusts the range and variety of colours (the colour space) available to create images.
• To adjust Colour, Red, Green, Blue and Reset, set Colour Space to Custom.
Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on the screen is in motion.
• Enabled when Picture Mode is set to Video/Image.
Picture Options
Colour Tone
Select a color tone that best suits your viewing needs.
• If Picture Mode is set to Calibration, Colour Tone is disabled.
• Settings can be adjusted and stored for each external device connected to an input on the product.
65
Chapter 4. Remote control
Picture ▼
2nd
3rd
Description
Digital Clean View
If the broadcast signal received by your product is weak, you can activate the Digital Clean View feature to reduce
any static and ghosting that may appear on the screen.
• Received signal intensity is the strongest when the bar is green.
• When the signal is weak, try all the options until the the product displays the best picture.
MPEG Noise Filter
Reduces MPEG noise to provide improved picture quality.
HDMI Black Level
Selects the black level on the screen to adjust the screen depth.
Film Mode
This mode is suitable to view movies.
Sets the product to automatically sense and process film signals from all sources and adjust the picture for
optimum quality.
• Available in HDMI (1080i).
Picture Size
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
Picture Size
Different screen adjustment options are displayed depending on the current input source.
Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen
burn) which is not covered by the warranty.
Zoom/Position
Adjusts the picture zoom and position. This option is available when the input source is set to HDMI (1080i/1080p)
or DVI. Picture Size must be set to Custom for the option to be available.
• Custom under Picture Size is only enabled when Picture Mode is set to Video/Image while in DVI or DisplayPort
mode.
• If you want to reset the picture to its original position, select Reset in the Zoom/Position screen.
The picture will be set to its default position.
Resolution
If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize
the picture quality by selecting the same resolution for the product as the PC using this menu.
• Available resolutions: AUTO / 1024x768 / 1280x768 / 1360x768 / 1366x768
66
Chapter 4. Remote control
Picture ▼
2nd
Picture Off
3rd
Description
Selecting Picture Off switches off the screen. The volume is not disabled.
To switch the screen on, press any button other than the volume button.
Reset Picture
Resets your current picture mode to its default settings.
67
Chapter 4. Remote control
OnScreen display
OnScreen Display ▼
2nd
3rd
Description
Display Orientation
Onscreen Menu Orientation
Set the menu screen orientation.
Source Content Orientation
Set the orientation of content from external devices connected to the product.
Aspect Ratio
Set the rotated screen to be either full screen or original.
• Available only when Source Content Orientation is set to Portrait.
Screen Protection
Auto Protection Time
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to
prevent the formation of burnt in ghost images on the screen.
Screen Burn Protection
To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection screen burn prevention
technology.
Screen Burn Protection moves the picture slightly on the screen.
The Screen Burn Protection Time setting allows you to programme the time between movements of the picture in
minutes.
• Pixel Shift
‒ Minimize image retention by finely moving pixels horizontally or vertically.
‒ Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.
‒ If Picture Size is set to Screen Fit, Pixel Shift is disabled.
• Timer
‒ You can set the timer for Screen Burn Protection.
‒ The Screen Burn Protection feature stops automatically after a specified period of time.
• Immediate Display
‒ Select the screen saver you want to display immediately.
• Side Gray
‒ When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen.
Message Display
Source Info
Select whether to display the source OSD when the input source changes.
68
Chapter 4. Remote control
OnScreen Display ▼
2nd
Menu Language
3rd
Description
No Signal Message
Select whether to display the no-signal OSD when no signal is detected.
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
Download Status Message
Select to display the status when downloading content from a server or other device.
Set the menu language.
• A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other
functions on your PC.
Reset OnScreen
Display
This option returns the current settings under OnScreen Display to the default factory settings.
69
Chapter 4. Remote control
Sound adjustment
Sound ▼
2nd
Speaker Settings
3rd
Description
If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound
echo caused by the difference in decoding speed between the products speakers and the speakers attached to your
audio receiver. If this occurs, set the product to External.
• When you set Speaker Settings to External, the products speakers are turned off.
You will hear sound through the external speakers only. When the Speaker Settings is set to Internal, both the
product speakers and the external speakers are on. You will hear sound through both.
• If there is no video signal, both the product’s speakers and the external speakers will be mute.
70
Chapter 4. Remote control
Network
Network ▼
2nd
3rd
Description
Network Status
You can check the current network and Internet status.
Network Settings
Configure network settings to use various smart hub features such as Internet search, content sharing
through a home network and feature updates.
Server Network
Settings
Connect to Server
To run Player connect to a network.
• If the SSL option is enabled, the server is configured to use https and data transfer is encrypted.
• Enter the server IP address and port number. Use 7001 as the port number. (If unable to connect to the server
using port number 7001, check with your server administrator to find the correct port number and then change the
port number.)
MagicInfo Mode
Select the appropriate MagicInfo Mode depending on the environment where you are using the product.
Server Access
Select a method to connect the server network.
FTP Mode
Specify the FTP operating mode.
Multimedia Device
Settings
Allow other devices such as smart phones and tablets on your network, to share content with your product.
Device Name
Select or enter a device name.
This name can be shown on network remote controls over the network.
71
Chapter 4. Remote control
Network Settings (Wired)
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
• You can attach your product to your LAN by connecting the LAN port on the back of
your product to an external modem using a LAN cable.
See the diagram below.
The Modem Port
on the Wall
• Depending on how your network is configured, you may be able to attach your
product to your LAN by connecting the LAN port on the back of your product directly
to a network wall outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
LAN
The LAN Port on the Wall
RJ45
LAN
External Modem
(ADSL / VDSL)
RJ45
LAN Cable
Modem Cable
LAN Cable
• You can attach your product to your LAN by connecting the LAN port on the back
of your product to an IP Sharer which is connected to an external modem. Use LAN
cable for the connection.
See the diagram below.
The Modem Port
on the Wall
External Modem
(ADSL / VDSL)
Modem Cable
LAN
IP Sharer
(having DHCP server)
LAN Cable
LAN Cable
RJ45
If you have a Dynamic Network, you should use an ADSL modem or router that
supports the Dynamic Host Configuration Protocol (DHCP). Modems and routers that
support DHCP automatically provide the IP address, subnet mask, gateway, and DNS
values your product needs to access the Internet so you do not have to enter them
manually. Most home networks are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address,
you must enter the IP address, subnet mask, gateway, and DNS values manually on
your product Cable Setup Screen when you set up the network connection. To get
the IP address, subnet mask, gateway, and DNS values, contact your Internet Service
Provider (ISP).
If you have a Windows computer, you can also get these values through your
computer.
• You can use ADSL modems that support DHCP if your network requires a Static IP
address.
• ADSL modems that support DHCP also let you use Static IP addresses.
72
Chapter 4. Remote control
Automatic Network Settings (Wired)
Connect to the network using a LAN cable.
Make sure a LAN cable is connected first.
How to set up automatically
1 Set Network type to Wired from the Network Settings page.
2 Press the Connect button to start Network Settings.
‒ The Connect button is only enabled when the LAN cable is properly connected.
3 The network test screen appears and verifies the network connection.
When the connection has been verified, the “Wired network and Internet
connection completed.” message appears.
• If the connection process fails, check the LAN port connection.
• If the automatic process cannot find the network connection values or if you want to
set the connection manually, go to the next section, network setup.
Manual Network Settings (Wired)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask,
gateway and DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these
steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are
displayed.
How to set up manually
1 Set Network type to Wired from the Network Settings page.
2 Press the Connect button to start Network Settings.
‒ The Connect button is only enabled when the LAN cable is properly connected.
3 The network test screen appears and the verification process starts. Press Stop.
The verification process stops.
4 Select IP Settings on network connection screen. The IP Settings screen appears.
5 Select the field at the top, press E, and then set IP Settings to Enter manually.
Repeat the entry process for each field in the IP Address.
‒ Setting IP Settings to Enter manually automatically changes DNS Setting to
Enter manually.
6 When done, select OK at the bottom of the page, and then press
. The network
test screen appears and the verification process starts.
7 When the connection has been verified, the “Wired network and Internet
connection completed.” message appears.
73
Chapter 4. Remote control
Network Setting (Wireless)
Connecting to a Wireless Network
Wireless IP sharer
(router having DHCP server)
The LAN Port on the Wall
LAN Cable
Samsung recommends using IEEE 802.11n. When you play video over a network
connection, the video may not play smoothly.
• Select a channel for the wireless IP sharer that is not currently being used. If the
channel set for the wireless IP sharer is currently being used by another device
nearby, this will result in interference and communication failure.
• Your product supports only the following wireless network security protocols.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the
Encryption type is set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless
router, Samsung products will not support a connection in compliance with new WiFi certification specifications.
• If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to
the network via PBC (Push Button Configuration) or PIN (Personal Identification
Number). WPS will automatically configure the SSID and WPA key in either mode.
• Connection Methods: You can setup the wireless network connection in three ways.
Auto Setup (Using the Auto Network Search function), Manual Setup, WPS(PBC)
Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices
that access the network to transmit an encrypted security code called an Access or
Security Key. The Security Key is based on a Pass Phrase, typically a word or a series
of letters and numbers of a specified length you were asked to enter when you set up
security for your wireless network. If you use this method of setting up the network
connection, and have a Security Key for your wireless network, you will have to enter
the Pass Phrase during the the automatic or manual setup process.
How to set up automatically
1 Set Network type to Wireless from the Network Settings page.
2 The Network function searches for available wireless networks. When done, it
displays a list of the available networks.
3 In the list of networks, press the  or  button to select a network, and then press
the
button twice.
‒ If the desired wireless router does not appear, select Refresh to search again.
‒ If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
4 If the Enter password. screen appears, go to step 5. If you select a wireless router
that does not have security, go to step 7.
5 If the router has security, enter the Enter password. (Security key or PIN).
6 When done, use the right arrow button to move the cursor to Done, and then press
. The network connection screen appears and the verification process starts.
‒ If the product cannot connect to the Internet even though it is connected to a
router, check if the Internet connection of the router.
7 When the connection has been verified, the “Your wireless network and Internet
connection are setup and ready to use.” message appears.
74
Chapter 4. Remote control
Manual Network Setup (Wireless)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask,
gateway and DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these
steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are
displayed.
How to set up manually
1 Set Network type to Wireless from the Network Settings page.
2 The Network function searches for available wireless networks. When done, it
displays a list of the available networks.
3 In the list of networks, press the  or  button to select a network, and then press
button twice.
the
‒ If the desired wireless router does not appear, select Refresh to search again.
‒ If the router cannot be found after retrying, select the Stop button.
4 If the Enter password. screen appears, go to step 5. If you select a wireless router
that does not have security, go to step 7.
5 If the router has security, enter the Enter password. (Security key or PIN).
6 When done, use the right arrow button to move the cursor to Done, and then press
. The network connection screen appears and the verification process starts.
7 Select Stop while network connections are being attempted. This will stop the
connection.
8 Select IP Settings on network connection screen. The IP Settings screen appears.
9 Select the field at the top, press E, and then set IP Settings to Enter manually.
Repeat the entry process for each field in the IP Address.
‒ Setting IP Settings to Enter manually automatically changes DNS Setting to
Enter manually.
. The network
10When done, select OK at the bottom of the page, and then press
test screen appears and the verification process starts.
11When the connection has been verified, the “Your wireless network and Internet
connection are setup and ready to use.” message appears.
WPS(PBC)
How to set up using WPS(PBC)
If your router has a WPS(PBC) button, follow these steps.
1 Set Network type to Wireless from the Network Settings page.
2 Select WPS(PBC), press
.
3 Press the WPS(PBC) button on your router within 2 minutes. Your product
automatically acquires all the network setting values it needs and connects to your
network.
4 The network connection screen appears, and network setup is done.
75
Chapter 4. Remote control
System
System ▼
2nd
3rd
Description
Accessibility
Voice Guide
Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language.
Menu Transparency
Adjust transparency of menu box.
High Contrast
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the
option is selected.
Enlarge
Set whether to enlarge highlighted item in Menu.
Setup
After powering on the product for the first time, configure basic settings such as the language, channel and time.
• Enter your 4 digit PIN number. The default PIN number is “0-0-0-0”.
If you want to change the PIN number, use the Change PIN function.
Proximity Sensor
Proximity Sensor
Turn on or off the proximity sensor.
The main screen may appear black when the screen mode is set to Content.
Detection Range
Select the sensor’s detection range.
The maximum detection range is approximately 1.5 m.
Detection Duration
Set a minimum time period before an object can be detected.
Any objects that disappear before this period will be ignored.
Screen Mode
Select a screen mode that will be displayed when an object is detected.
Resized content cannot be displayed when content from MagicInfo or a multimedia player is displayed on the main
screen.
Time
Size
Select a window size for the resized content.
Position
Select a window position for the resized content.
You can configure Clock Set or Sleep Timer. You can also set the product to automatically turn on or off at a
specified time using the Timer function.
• Press the
INFO
button if you want to view the current time.
76
Chapter 4. Remote control
System ▼
2nd
3rd
Description
Clock Set
Select Clock Set. Select Date or Time, and then press
.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
when done.
buttons to move from one entry field to the next. Press
• You can set the Date and Time directly by pressing the number buttons on the remote control.
DST
Switches the DST (Daylight Saving Time) function on or off.
Sleep Timer
Automatically shuts off the product after a preset period of time.
• Use the up and down arrows to select a period of time, and then press
Power On Delay
Auto Source Switching
. To cancel Sleep Timer, select Off.
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the
display will automatically search the different video input sources for active video.
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched for active video.
The Primary Source selection will be activated, if the current video source is not recognized.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognized, the display will perform two searches for an
active source, each search checking the primary and then secondary source. If both searches fail, the display will
return to the first video source and display a message indicating that there is no signal.
When the Primary Source selection is set to All, the display will search all the video source inputs twice in sequence
looking for an active video source, returning back to the first video source in the sequence if no video is found.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is connected.
• The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
• The Secondary Source Recovery function is disabled if Primary Source is set to All.
Power Control
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
77
Chapter 4. Remote control
System ▼
2nd
3rd
Description
PC Module Power
The PC module can be turned on/off separately from the LFD. Set to off if you want to separately control the power
of the PC module.
Max. Power Saving
Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.
• Available only DVI, HDMI, DisplayPort mode.
Standby Control
You can set the screen standby mode to be applied when an input signal is received.
• Available only DVI, HDMI, DisplayPort mode.
• Ensure that the source device is connected correctly when the Signal is weak or no signal message appears.
• If No Signal Message is set to Off, the Signal is weak or no signal message does not appear. Set No Signal
Message to On.
Eco Solution
Network Standby
This feature keeps the network power on when the product turns off.
Power Button
The power button can be set to either turn on the power or turn on/off the power.
Energy Saving
Reduce the power consumption by adjusting the screen brightness.
Eco Sensor
To enhance your power savings, the picture settings will automatically adapt to the light in the room.
• Adjusting the Backlight setting in the Picture menu disables the Eco Sensor.
• If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the
surrounding light intensity.
Screen Lamp Schedule
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
No Signal Power Off
Save power by turning the device off when no signal is received from any source.
• Disabled when an attached PC is in power saving mode.
• The product will automatically power off at a specified time. The time can be changed as required.
Auto Power Off
The product will automatically turn off if you don’t press a button on the remote or touch a button on product front
panel within select hours to prevent overheating.
78
Chapter 4. Remote control
System ▼
2nd
3rd
Temperature Control
Description
This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 77 °C.
The recommended operating temperature for this product is 75 to 80 °C (based on an ambient temperature of
40 °C).
• The screen will become darker if the current temperature exceeds the specified temperature limit. If the
temperature continues to rise, the product will power off to prevent overheating.
Device Manager
Keyboard Settings
Connecting a keyboard to the product displays the Keyboard Settings menu.
Mouse Settings
Connecting a mouse to the product displays the Mouse Settings menu.
Pointer Settings
Connecting a pointer to the product displays the Pointer Settings menu.
Play via
Select the appropriate Play via mode depending on the environment where you are using the product.
The home screen may be different depending on the setting.
Change PIN
The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN.
When the Confirm screen disappears, press the Close button. The product has memorised your new PIN.
• Default password: 0 - 0 - 0 - 0
Security
Safety Lock
• Enter your 4 digit PIN number. The default PIN number is “0-0-0-0”.
If you want to change the PIN number, use the Change PIN function.
All the menus and buttons of the product and remote control, except for the
be locked by the Safety Lock function.
To unlock the menus and buttons, press the
0).
LOCK
LOCK
button on the remote control, will
button and then enter the password (default password: 0 - 0 - 0 -
Turn on Power On Button to enable the remote control’s Power button to turn on the device while Safety Lock is
enabled.
79
Chapter 4. Remote control
System ▼
2nd
3rd
Description
Button Lock
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
USB Auto Play Lock
Select whether to automatically play MagicInfo content saved on a connected USB device.
• Connecting a USB device containing MagicInfo content displays “USB Auto Play Lock : On” for five seconds.
General
Mobile Connection Lock
Restrict other devices on your network, such as smart phones and tablets, to share content with your signage.
Smart Security
This function protects all the external devices connected to the TV from any viruses.
BD Wise
Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support BD Wise.
When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.
• Available when you connect Samsung products that support BD Wise through an HDMI cable to the product.
• The BD Wise function is enabled only when a source device with the BD Wise function is connected.
Anynet+ (HDMI-CEC)
Refer to ““Anynet+ (HDMI-CEC)”” on page page 80.
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
DivX® Video On Demand
Shows the registration code authorized for the product.
If you connect to the DivX® web site and register using that code, you can download the VOD registration file.
For more information about DivX® VOD, visit http://vod.divx.com.
Game Mode
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
• Precautions and limitations for Game Mode
To disconnect the game console and connect another external device, set Game Mode to Off in the setup menu.
Reset System
This option returns the current settings under system to the default factory settings.
80
Chapter 4. Remote control
Anynet+ (HDMI-CEC)
Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices
that support Anynet+ with your Samsung product remote. The Anynet+ system can
be used only with Samsung devices that have the Anynet+ feature. To be sure your
Samsung device has this feature, check if there is an Anynet+ logo on it.
• You can only control Anynet+ devices using the product remote control, not the
buttons on the product.
• The product remote control may not work under certain conditions. If this occurs,
reselect the Anynet+ device.
• Anynet+ works when the AV device supporting Anynet+ is in the standby or on
status.
• While in PIP mode, Anynet+ functions only when an AV device is connected as
the primary display. It does not work if the AV device is connected as a secondary
display.
• Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3
devices of the same type.
Anynet+ Menu
The Anynet+ menu changes depending on the type and status of the Anynet+ devices
connected to the product.
Press the
TOOLS
button to display the Anynet+ menu and select a menu you want.
View PC
Changes Anynet+ mode to PC mode.
Select Device
Shows the Anynet+ device list.
(device_name) MENU
Shows the menu of the connected device menus. E.g. if a
DVD player is connected, the disc menu of the DVD player
will appear.
(device_name) Tools
Shows the tools menu of the connected device. E.g. if
a DVD player is connected, the tools menu of the DVD
player will appear.
• Depending on the device, this menu may not be
available.
(device_name) Title
Menu
Shows the title menu of the disc in the connected device.
E.g. If a DVD player is connected, the title menu of the
movie in the DVD player will appear.
• Depending on the device, this menu may not be
available.
81
Chapter 4. Remote control
Auto Turn Off
Setting an Anynet+ Device to turn Off automatically when the product is turned off.
• If Auto Turn Off is set to Yes, running external devices will turn off at the same time
as the product powers off.
• May not be enabled depending on the device.
Troubleshooting for Anynet+
Problem
Possible Solution
Anynet+ does not
• Check if the device is an Anynet+ device. The Anynet+
system supports Anynet+ devices only.
• Check if the Anynet+ device power cord is properly
connected.
• Check the Anynet+ device’s Video/Audio/HDMI cable
connections.
• Check whether Anynet+ (HDMI-CEC) is set to On in the
System menu.
• Check whether the remote control is Anynet+
compatible.
• Anynet+ doesn’t work in certain situations. (initial
setup)
• If you have removed and then reconnected the HDMI
cable, please make sure to search devices again or turn
your
• product off and on again.
• Check if the Anynet+ function of the Anynet device is
set on.
work.
Search for Devices
Switching between Anynet+ devices
1 Press the TOOLS button, select Anynet+ (HDMI-CEC), and then press
.
2 Select Select Device, and then press the
button.
If you cannot find a device you want, select Refresh to refresh the list.
3 Select a device, and then press the
button. You can switch to the selected
device.
• The Select Device menu appears only when you set Anynet+ (HDMI-CEC) to On
in the System menu.
• Switching to the selected device may take up to 2 minutes. You cannot cancel
the switching operation while switching is in progress.
• If you have selected an Anynet+ device by pressing the SOURCE button and then
selecting its input source, you cannot use the Anynet+ function.
• Make sure to switch to an Anynet+ device by using the Select Device.
I want to start
Anynet+.
• Check if the Anynet+ device is properly connected to
the product and check if the Anynet+ (HDMI-CEC) is set
to On in the System menu.
• Press the TOOLS button to display the Anynet+ menu
and select a menu you want.
I want to exit Anynet+.
• Select View PC in the Anynet+ menu.
• Press the SOURCE button on the product remote control
and select a non- Anynet+ device.
82
Chapter 4. Remote control
Problem
Possible Solution
The message
“Disconnecting
Anynet+ device ...”
appears on the screen.
• You cannot use the remote control when you are
configuring Anynet+ or switching to a view mode.
• Use the remote control after the product has
completed Anynet+ configuration or has finished
switching to Anynet+.
The Anynet+ device
does not play.
• You cannot use the play function when initial setup is in
progress.
The connected device
is not displayed.
• Check whether or not the device supports Anynet+
functions.
• Check whether or not the HDMI cable is properly
connected.
• Check whether Anynet+ (HDMI-CEC) is set to On in the
System menu.
• Search Anynet+ devices again.
• Anynet+ requires an HDMI connection. Make sure
the device is connected to your product with an HDMI
cable.
• Some HDMI cables may not support Anynet+ functions.
• If the connection is terminated because there has
been a power failure or the HDMI cable has been
disconnected, please repeat the device scan.
83
Chapter 4. Remote control
Support
Support ▼
2nd
3rd
Software Update
Description
The Software Update menu lets you upgrade your product software to the latest version.
• Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically
after completing the software upgrade.
• When you upgrade software, all video and audio settings you have made will return to their default settings. We
advise you to write down your settings so that you can easily reset them after the upgrade.
Contact Samsung
Update now
Update the software to the latest version.
Auto Update
This feature automatically updates the product when not in use.
View this information when your product does not work properly or when you want to upgrade the software.
You can find information regarding our call centres and how to download products and software.
• Contact Samsung and find the product Model Code and Software Version.
Go to Home
Accessible using the
HOME
button on the remote control.
Go to Home to play a variety of content from a memory device or a connected network.
Reset All
This option returns all the current settings for a display to the default factory settings.
84
Chapter 5. Multimedia content (Media Play)
Multimedia content (Media Play)
Play photos, videos or music saved on a storage device.
Play a variety of content using the following methods.
• Using a USB device: Play media content such as videos, photos and music from a
USB device.
• Connecting a storage device: Play media content saved on a storage device such as
a smartphone, camera, PC or cloud service.
Before you play
CAUTION
• Before connecting a USB device to the product, back up files to ensure your data is
not damaged or lost.
Samsung Electronics is not liable for any damage or loss of data.
• Do not remove a USB device while it is loading.
• If a USB device is connected using a USB extension cable, the USB device may not be
recognized or files saved on the device may not be able to be read.
• If the product does not recognize a connected USB device, the files on the USB
device may be corrupted or may not be able to be played.
If this occurs, connect the USB device to the PC to format the device, then make sure
the device is connected properly.
• USB HDD greater than 2TB is not supported.
Compatible devices with media play
• Some USB digital cameras, smartphones and audio devices may not be compatible
with the product.
• Media play is only compatible with USB MSC devices.
• MSC device refers to a Mass Storage Class Bulk-Only Transport device.
• Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.
(USB hubs are not supported.)
These MSC devices must be connected directly to a USB port on the product.
• If more than one Picture Transfer Protocol (PTP) device is connected, only one will
work at a time.
• If multiple MSC devices are connected, some devices may not be recognized. USB
devices that require high power (higher than 500mA or 5V) may not be supported.
• If an overheating warning message appears when a USB device is connected or
used, the USB device may not be recognized or function properly.
• The screensaver activates if the product is left idle for a period of time specified in
Auto Protection Time.
• Power saving mode on some external hard disk drives may automatically deactivate
after connecting to the product.
File system and formats
•
•
•
•
•
•
•
•
•
Media play may not function properly with unlicenced multimedia files.
Media Transfer Protocol (MTP) is not supported.
Supported file systems include FAT16, FAT32 and NTFS (read only).
Media play supports the sequential JPEG format.
It does not support the progressive JPEG format.
Images with a higher resolution take longer to be displayed on the screen.
The maximum JPEG resolution supported is 15360x8640 pixels.
If a file is incompatible or corrupted, a message Not Supported File Format. appears.
When sorting files in folder view mode, a maximum of 1000 files can be displayed in
each folder.
If a USB device contains 8000 files and folders or more, some files and folders may
not open.
85
Chapter 5. Multimedia content (Media Play)
• DRM MP3 files downloaded from websites that charge a fee cannot be played.
Digital Rights Management (DRM) refers to a system for protecting the copyrights of
data circulated via the Internet or other digital media by enabling secure distribution
and/or disabling illegal distribution of the data.
Playing multimedia content
Using a USB device
Play photos, videos or music saved on a PC or mobile device.
Connecting a USB device
1 Turn on your product.
2 Connect a USB device containing photo, music and/or movie files to the USB port
on the back or side panel of the product.
3 The Player page automatically appears as soon as a USB device connects to the
product.
‒ If only one USB device is connected, files saved on the USB device are displayed
automatically.
‒ To view content saved on a USB device, connect the USB device to a USB port on
the product.
It is recommended to use a USB HDD that has a power adapter.
Removing a USB device
Removing a USB device from Source
1 Press SOURCE on the remote control. Alternatively, go to Source using the OSD
menu.
2 Select USB from Source, and then press the TOOLS button on the remote control.
The Options menu is displayed.
3 Select Remove USB and wait until the USB device is disconnected. The USB device
is disconnected.
It is recommended to remove a USB device using the Remove USB function.
Approving a PC/mobile device connection
To play media content from a PC or mobile device on the product, the connection with
the PC or mobile device must be approved.
• The media playback feature is available on any devices that support DLNA DMC. The
DLNA DMC feature allows you to search media content and control content playback
from a product after connecting a PC or mobile device to the product.
1 Press SOURCE on the remote control. Alternatively, go to Source using the OSD
menu.
2 Select Network from Source. The Network Device menu appears.
3 Select Options from the screen, and then select Multimedia Device Settings. A list
of devices connected to the product will appear.
4 Select a device and approve the device connection. Playback is only available on
devices that are permitted to connect.
‒ Sending a media content playback request from a PC or mobile device displays a
prompt asking if connection with the product is permitted. Conveniently connect
the devices using the prompt.
• For details on how to configure a network, refer to the section Network Settings.
• Ensure the product and PC are connected to the same network subnet.
All IP addresses are made up of four parts separated by dots.
(E.g. IP address 111.222.333.444) The product should have the same IP address
as the PC, except for the fourth part of the address, if they are connected to the
same subnet. (E.g. 111.222.333.***)
Chapter 5. Multimedia content (Media Play)
When connected to a home network (DLNA)
Play content saved on a device connected to a home network.
• Playing media content using a non-Samsung DLNA server may result in a
compatibility issue.
• Playback of some media content shared with a PC or mobile device may not be
possible depending on the content encoding type or the content file format. Some
functions may not be available.
• Media content may not play properly if there is network congestion. If this is the
case, use a USB device.
1 Press SOURCE on the remote control. Alternatively, go to Source using the OSD
menu.
2 Select Network from Source. The Network Device menu appears.
3 Select a device connected via the home network (DLNA). A list of files and folders
shared with the selected device will appear.
4 Select media content to play from the list. Play the selected media content.
86
87
Chapter 5. Multimedia content (Media Play)
Multimedia content list
SOURCE
→ Source → USB
The media content list page on a storage device provides the following features.
• Sort by
Rearrange the media content list under the selected file format in a desired view mode.
This menu item is not available if Filter is set to All.
• Filter
Among Photos, Videos and Music content saved on a storage device, view content files under a desired file format only.
• Options
This menu item is not available if Filter is set to All.
Option name
Operations
Photos
Slide Show
Start a slideshow.

Videos
Music
• This menu item is not available if Sort by is set to Folder.
Encoding
Select an encoding language if the title of media content appears corrupted.

Add to Playlist
Add files to a playlist or create a new playlist.

Play Selected
Select and play desired content from the media content list.



Send
Send media content to another storage device. This is similar to the “copy” feature on
PCs.



Index
Select an index to conveniently locate media content if a storage device contains a lot
of media content.



• Provided indices include dates and alphanumeric characters.
• This menu item is not available if Sort by is set to Folder.
88
Chapter 5. Multimedia content (Media Play)
Menus available
Photo
Pressing the
or TOOLS button displays the following buttons. The
• Pressing the
• Pressing the
INFO
INFO
RETURN
button makes the buttons disappear.
button while a device name is selected will display information about the selected device.
button while a file is selected will display information about the selected file.
• Pause / Play
Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder.
• Previous / Next
View the previous or next photo.
• Settings
Option name
Operations
Slideshow Settings
• Speed: Change the slideshow speed.
• Effects: Apply transition effects between photos.
Rotate
Rotate photos.
Zoom
Zoom in on photos up to 4x.
Picture Mode
Change the Picture Mode.
Background Music
Play background music while viewing photos.
• Make sure a music file is saved on the same device.
• The mini player is displayed while background music (Background Music) is playing. Using the mini player, pause the music currently
playing or change to another music.
• Previous BGM track / Pause BGM / Play BGM / Next BGM track
Sound Mode
Change the Sound Mode.
• This menu item is only available when background music (Background Music) is playing.
Select Speakers
Select a speaker that will output the background music (Background Music).
• This menu item is only available when background music (Background Music) is playing.
Chapter 5. Multimedia content (Media Play)
Option name
Operations
Send
Send open photos to another storage device. This is similar to the “copy” feature on PCs.
Information
View information about a file.
Video
Pressing the
or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear.
• Pause / Play
Pause or play a video.
The following features are available in pause mode. Note that sound cannot be heard in pause mode.
• Rewind / Fast Forward
Rewind or fast forward a video. Speed up playback up to 3x, if required.
To change the playback speed to the original speed, select
.
• Previous / Next
To play the previous video, select
twice. Selecting
once will play the current video from the beginning.
To play the next video, select
.
• Settings
Option name
Operations
Select Scene
• Thumbnails: Select a scene and play the video from the scene.
‒ Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video contains audio only or 3) the video play
time is shorter than 60 seconds.
• Chapter Titles: Select and play another video in the same folder.
• Time Bar: You can use the ◀ and ▶ buttons to scan through the file in 10-second intervals or enter a specific time value to jump to that
point in the video.
Subtitle
Language / Sync / Reset Sync / Size / Encoding
• If the subtitle is displayed incorrectly, change Encoding options.
Repeat
Configure Repeat.
• Off
• Repeat One: Play the current video repeatedly.
• Repeat All: Play all videos in a folder repeatedly.
89
Chapter 5. Multimedia content (Media Play)
Option name
Operations
Rotate
Rotate an image.
Picture Size
Change the screen size (Picture Size). Supported screen sizes vary depending on the image.
Picture Mode
Change the Picture Mode.
Sound Mode
Change the Sound Mode.
Select Speakers
Select a speaker that will output sound from the product.
Audio Language
Play a video using a desired language. This feature only activates when a streaming file that supports multiple audio formats is playing.
Information
View information about a file.
Music
• Pause / Play
Pause or play music.
• Rewind / Fast Forward
Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select
.
• Previous / Next
To play the previous music file, select
twice. Selecting
once will play the current music from the beginning.
To play the next music file, select
.
• Repeat
Configure Repeat mode. Repeat One plays the current music file repeatedly. Repeat All plays all files in a folder repeatedly.
• Shuffle
Enable or disable shuffle playback mode.
• Select Speakers
Select a speaker that will output sound from the product.
• Sound Mode
Change the Sound Mode.
90
91
Chapter 5. Multimedia content (Media Play)
Subtitles and supported file formats
Subtitle
External
Internal
•
•
•
•
•
•
•
•
• Xsub
Container: AVI
• SubStation Alpha
Container: MKV
• Advanced SubStation Alpha
Container: MKV
• SubRip
Container: MKV
• MPEG-4 timed text
Container: MP4
MPEG-4 timed text (.ttxt)
SAMI (.smi)
SubRip (.srt)
SubViewer (.sub)
Micro DVD (.sub or .txt)
SubStation Alpha (.ssa)
Advanced SubStation Alpha (.ass)
Powerdivx (.psb)
Supported image resolutions
File extension
Type
Resolution
*.jpg, *.jpeg
JPEG
15360 x 8640
*.png
PNG
1920 x 1080
*.bmp
BMP
1920 x 1080
*.mpo
MPO
15360 x 8640
Supported music file formats
File extension
Type
Codec
*.mp3
MPEG
MPEG1 Audio Layer 3
*.m4a, *.mpa, *.aac, *.3ga
MPEG4
AAC
Comments
92
Chapter 5. Multimedia content (Media Play)
File extension
Type
Codec
Comments
*.flac
FLAC
FLAC
• The Seek (jump) function is not supported.
• Supports up to 2 channel.
Supported video formats
•
•
•
•
•
•
Video content will not play, or not play correctly, if there is an error in the content or the container.
Sound or video may not work if the contents have a standard bitrate/frame rate above the compatible Frame/sec listed in the table above.
If the Index Table is in error, the Seek (Jump) function is not supported.
You may experience file stuttering while playing a video through a network connection.
The menu may take longer to appear if the video’s bit rate exceeds 10Mbps.
Some USB/digital camera devices may not be compatible with the player.
Video Decoder
Audio Decoder
• Supports up to H.264, Level 4.1
• H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported.
• For all Video codecs except MVC, VP8, VP6:
‒ Below 1280 x 720: 60 frame max
‒ Above 1280 x 720: 30 frame max
• GMC 2 over is not supported.
• Supports only BD MVC Spec.
•
•
•
•
Supports up to WMA 10 Pro 5.1 channel.
WMA lossless audio is not supported.
QCELP, AMR NB/WB are not supported.
If Vorbis is only in Webm container, supports up to 2 channel.
93
Chapter 5. Multimedia content (Media Play)
File extension
Container
Video Codec
Resolution
*.avi
AVI
DivX 3.11 / 4.x / 5.x / 6.x
1920 x 1080
*.mkv
*.asf
*.wmv
*.mp4
*.mov
*.3gp
*.vro
*.mpg
*.mpeg
*.ts
*.tp
*.trp
*.mov
*.flv
*.vob
*.svi
*.m2ts
*.mts
*.divx
MKV
*.webm
WebM
ASF
Frame rate (fps)
Bit rate (Mbps)
Audio Codec
30
AC3
LPCM
ADMPCM
MPEG4 SP / ASP
MP4
3GP
(IMA, MS)
AAC
H.264 BP / MP / HP
VRO
VOB
PS
TS
HE-AAC
Motion JPEG
WMA
Window Media Video v9
MPEG(MP3)
DD+
DTS Core
G.711(ALaw, µ-Law)
MPEG2
MPEG1
VP6
640 x 480
MVC
1920 x 1080
VP8
4
24 / 25 / 30
40
6 ~ 30
8
Vorbis
Chapter 6. Troubleshooting
Troubleshooting
Before you contact us
Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.
Diagnosis
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1 Power off both the PC and product.
2 Disconnect all the cables from the product.
3 Power on the product.
4 If No Signal is displayed, the product is operating normally.
If the screen remains blank, check the PC system, video controller and cable.
Screen Resolution
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).
94
95
Chapter 6. Troubleshooting
Checkpoints
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connection is secure.
Blank spaces are found on all four sides of the screen
when an HDMI or HDMI-DVI cable is connected to the
product and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in
the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver
to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen
settings.)
PC is shown in Source when a PC is not connected.
PC is always shown in Source irrespective of whether or not a PC is connected.
Screen issue
The power LED is off. The screen will not switch on.
Check the cable connection between the product and PC, and ensure the connection is secure.
No Signal is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and
frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product
specifications.
The images on the screen look distorted.
Check the cable connection to the product.
The screen is not clear. The screen is blurry.
Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
96
Chapter 6. Troubleshooting
The screen appears unstable and shaky.
There are shadows or ghost images left on the screen.
Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the
product. Then, change the screen settings if required by referring to the Additional Information on the product
menu and the Standard Signal Mode Table.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen colour is inconsistent.
Go to Picture and adjust the Colour Space settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED
blinks every 0.5 to 1 second.
The product is in power saving mode.
The product will turn off automatically.
Go to System and make sure Sleep Timer is set to Off.
Press any key on the keyboard or move the mouse to return to the previous screen.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after 10 to 15 minutes.
Picture quality of the product is different from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in
a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is
defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital products.
The brightness and colour do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and Sharpness.
Go to System and adjust the Energy Saving settings.
Reset the screen settings to the default settings.
Broken lines are displayed on the edges of the screen.
If Picture Size is set to Screen Fit, change the setting to 16:9.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Centre to resolve the issue.
97
Chapter 6. Troubleshooting
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not
stable. To resolve the issue, change the PC resolution to the recommended resolution.
The screen cannot be displayed in full screen.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or
software programme.
Video is available but there is no sound.
If an HDMI cable is connected, check the audio output settings on the PC.
Go to Sound and change Speaker Settings to Internal.
If a source device is used
• Make sure the audio cable is properly connected to the audio input port on the product.
• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box may need to be
changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
98
Chapter 6. Troubleshooting
There is audible sound when the volume is muted.
When Speaker Settings is set to External, the volume button and mute function are disabled.
Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Sound from the monitor does not change after Sound
Mode is changed.
Audio settings for main speakers are separate from the internal speakers on the product.
There is an echo sound coming from the speakers.
Different decoding speeds between the product speakers and external speakers can cause an echo.
Audio settings on a source device do not affect the internal speaker settings on the product.
In this case, set Speaker Settings to External.
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is
recommended to use right-angle cables.
99
Chapter 6. Troubleshooting
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
The PIP menu is not available.
The menu is enabled or disabled depending on the Source mode.
When I try to change the PC resolution, a message “The
defined resolution is not supported.” appears.
The message “The defined resolution is not supported.” appears if the input source resolution exceeds the
maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when
a DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is connected to
There is no sound in HDMI mode.
Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source
device that only supports an older version of the HDMI standard is connected to the product.
Make sure to connect the audio cable to the correct input jack to enable audio.
the product via an HDMI (RGB signal) cable.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognize HDMI signals that do not include sound.
In this case, manually select a sound input.
Sound input
Screen mode
PC
Auto
PC settings
DVI PC
Audio In (Stereo ports)
PC settings
100
Chapter 6. Troubleshooting
The IR sensor is not functioning.
Make sure the sensor light turns on when a button is pressed on the remote control.
If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.
(The power LED lights up red when the screen is switched off.)
If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may
be disconnected.
Contact your nearest service centre to have the product serviced.
If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be
defective.
Contact your nearest service centre to have the product serviced.
This function is available only when a source device, such as a DVD player and STB, is connected to the product via
an HDMI (RGB signal) cable.
The proximity sensor is not functioning.
Make sure you are in the proper detection range.
Make sure the proximity sensor is on.
Change the detection range.
Move any obstacles in front of the sensor.
Disconnect and then reconnect the proximity sensor.
Wipe the sensor with a soft, clean cloth.
Make sure you have removed the sensor protection vinyl.
The proximity sensor only detects at a short range.
Change the detection range.
Make sure you have removed the sensor protection vinyl.
Wipe the sensor with a soft, clean cloth.
In power saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to System → General and set Max. Power Saving to Off. Alternatively, configure the PC display output settings
again. Ensure the set is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort.
101
Chapter 6. Troubleshooting
Frequently asked questions
Refer to the user manual for your PC or graphics card for further instructions on adjustment.
Question
Answer
How can I change the frequency?
Set the frequency on your graphics card.
• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced
Settings → Monitor and adjust the frequency in Monitor Settings.
• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust resolution →
Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
• Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter properties →
Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution and adjust the
resolution.
• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution and
adjust the resolution.
• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.
How do I set power saving mode?
• Windows 7: Set power saving mode in Control Panel → Appearance and Personalization → Personalize → Screen
Saver Settings or BIOS SETUP on the PC.
• Windows 8: Set power saving mode in Settings → Control Panel → Appearance and Personalization → Personalize
→ Screen Saver Settings or BIOS SETUP on the PC.
• Windows 10: Set power saving mode in Settings → Personalization → Lock screen → Screen timeout settings →
Power & sleep or BIOS SETUP on the PC.
102
Chapter 7. Appendix
Appendix
Specifications
General
Model Name
LH55MLE
LH32MLE
Size
55 CLASS (55.0 inches / 139.7 cm)
32 CLASS (32.0 inches / 81.3 cm)
Display area
1210.6 mm (H) x 681.4 mm (V) (47.7 inches (H) x 26.8 inches (V))
699.4 mm (H) x 393.8 mm (V) (27.5 inches (H) x 15.5 inches (V))
Dimensions (W x H x D)
1249.2 x 720.0 x 57.4 mm (49.2 x 28.3 x 2.3 inches)
740.2 x 434.6 x 57.4 mm (29.1 x 17.1 x 2.3 inches)
Weight (without stand)
25.5 kg (56.2 Ibs)
7.9 kg (17.4 Ibs)
Audio Output
00 W + 00 W
Power Supply
AC 100 to 240 VAC (+/- 10%), 60 / 50 Hz ± 3 Hz
Panel
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
Temperature : 32 °F – 104 °F (0 °C – 40 °C), With PIM : 50 °F – 104 °F (10 °C – 40 °C)
Humidity : 10% – 80%, non-condensing
Storage
Temperature : -4 °F – 113 °F (-20 °C – 45 °C Humidity : 5% – 95%, non-condensing
• Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings.
Monitor installation takes place automatically. However, you can customize the installation settings if desired.
• Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product
performance.
• This device is a Class A digital apparatus.
Chapter 7. Appendix
Recommendation - EU only
•
•
•
•
Hereby, Samsung Electronics, declares that this Monitor is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The official Declaration of Conformity may be found at http://www.samsung.com/displaysolutions, go to Support > Search Product Support and enter the model name.
This equipment may only be used indoors.
This equipment may be operated in all EU countries.
Recommendation - USA only
• Dispose unwanted electronics through an approved recycler.
• To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799
103
104
Chapter 7. Appendix
PowerSaver
The power saving function of this product reduces power consumption by switching off the screen and changing the colour of the power LED if the product is not used for a
specified period of time. The power is not turned off in power saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power saving mode
only functions when the product is connected to a PC with a power saving function.
PowerSaver
Normal operation
Rating
Power indicator
Power consumption
Typical
Max
Off
Power saving mode (SOG
Signal : Not Support the DPM
Mode)
Power off
(Power button)
Blinking
On
0.0 W
LH55MLE
000 W
000 W
000 W
0.0 W
LH32MLE
000 W
000 W
000 W
0.5 W
• The displayed power consumption level can vary in different operating conditions or when settings are changed.
• SOG(Sync On Green) is not supported.
• To reduce the power consumption to 0, turn off the switch at the back or disconnect the power cord. Disconnect the power cable if you will not be using the product for an
extended period of time (during vacation, etc.).
Preset timing modes
This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified
resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical frequency to 60Hz
using the CDT product before you exchange it with the LCD product.
Model Name
Synchronization
Resolution
LH55MLE / LH32MLE
Horizontal frequency
30 - 80 kHz
Vertical frequency
60 - 75 Hz
Optimum resolution
1920 x 1080 @ 60 Hz
Maximum resolution
1920 x 1080 @ 60 Hz
105
Chapter 7. Appendix
• Horizontal frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal
frequency. Horizontal frequency is measured in kHz.
• Vertical frequency
The product displays a single image multiple times per second (like a fluorescent light) to display what the viewer sees. The rate of a single image being displayed repeatedly
per second is called vertical frequency or refresh rate. Vertical frequency is measured in Hz.
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC does
not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings according to the following table by referring to the
graphics card user manual.
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
IBM, 720 x 400
31.469
70.087
28.322
−/+
MAC, 640 x 480
35.000
66.667
30.240
−/−
MAC, 832 x 624
49.726
74.551
57.284
−/−
MAC, 1152 x 870
68.681
75.062
100.000
−/−
VESA, 640 x 480
31.469
59.940
25.175
−/−
VESA, 640 x 480
37.861
72.809
31.500
−/−
VESA, 640 x 480
37.500
75.000
31.500
−/−
VESA, 800 x 600
35.156
56.250
36.000
+/+
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 800 x 600
46.875
75.000
49.500
+/+
VESA, 1024 x 768
48.363
60.004
65.000
−/−
VESA, 1024 x 768
56.476
70.069
75.000
−/−
VESA, 1024 x 768
60.023
75.029
78.750
+/+
VESA, 1152 x 864
67.500
75.000
108.000
+/+
106
Chapter 7. Appendix
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
−/+
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
VESA, 1366 x 768
47.712
59.790
85.500
+/+
VESA, 1440 x 900
55.935
59.887
106.500
−/+
VESA, 1600 x 900
60.000
60.000
108.000
+/+
VESA, 1680 x 1050
65.290
59.954
146.250
−/+
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
107
Chapter 7. Appendix
Responsibility for the pay service (Cost to Customers)
When the service is requested, in spite of in warranty, we may charge you for a visit
from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
• If a service technician gives instructions on how to use product or simply adjusts
options without disassembling product.
• If a defect is caused by external environmental factors (Internet, Antenna, Wired
Signal, etc.)
• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
• If a product is reinstalled to move to a different spot or to move to a different house.
• If customer requests instructions on how to use because of another company’s
product.
• If customer requests instructions on how to use the network or another company’s
programme.
• If customer requests software installation and setup for the product.
• If a service technician removes/cleans dusts or foreign materials inside of the
product.
• If customer requests an installation additionally after purchasing a product through
homeshopping or online.
A product damage caused by customer’s fault
Product damage caused by customer’s mishandling or wrong repair
If a product damage is caused by;
• External impact or drop.
• Use of supplies or separatly sold product unspecified by Samsung.
• Repair from a person besides an engineer of outsourcing service company or partner
of Samsung Electronics Co., Ltd.
• Remodeling or repairing the product by customer.
• Using it with incorrect voltage or non-authorised electrical connections.
• Not following the “cautions” in User Manual.
Others
• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
If customer requests a service in case the product has no defect, service fee may
be charged. So please read User Manual first.
108
Chapter 7. Appendix
Optimum picture quality and afterimage burn-in
prevention
Black Matrix
Common
Electrode (ITO)
Colour-Filter
Optimum picture quality
• Due to the nature of the manufacturing of this product, approximately 1 pixel per
million (1ppm) may be brighter or darker on the panel. This does not affect product
performance.
‒ The number of sub-pixels by panel type: 6,220,800
• Run Auto Adjustment to improve the picture quality. If noise is still found even after
auto adjustment, adjust Coarse or Fine.
• Leaving the screen fixed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
‒ Activate power saving mode or a dynamic screen saver if you will not be using the
product for an extended period of time.
Prevention of afterimage burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the LCD panel is operating normally.
Normal operation refers to a continuously changing video pattern. If the LCD panel
displays a fixed pattern for an extended period of time (more than 12 hours), a slight
voltage difference may occur between the electrodes in pixels that control the liquid
crystals.
Such a voltage difference between electrodes increases with time and makes the
liquid crystals thinner. When this occurs, a previous image can remain on the screen
when the pattern changes. To prevent this, the accumulated voltage difference should
be reduced.
Afterimage burn-in should not occur when an LCD panel is operating in proper
conditions.
Source
TFT
Data Bus-Line
Drain
Gate
Pixel Electrode (ITO)
Storage
Capaccitor (Cs)
109
Chapter 7. Appendix
Preventing afterimage burn-in
The best way to protect the product from afterimage burn-in is switching the power
off or setting the PC or system to run a screen saver when not in use. Also, Warranty
service may be limited depending on instruction guide.
• Powering Off, Screen Saver and Power Saving Mode
‒ Power off the product for 2 hours after using it for 12 hours.
‒ Go to Display Properties > Power Supply on your PC and set the product to power
off as required.
‒ Using a screen saver is recommended.
It is best to use a single-colour or moving-image screen saver.
• Regular colour change
‒ Use 2 colours.
Switch between 2 colours every 30 minutes as shown above.
Type 1
Type 2
FLIGHT
TIME
FLIGHT
TIME
OZ348
20:30
OZ348
20:30
UA102
21:10
UA102
21:10
• Avoid combinations of a text colour and background colour of contrasting
brightness. (Brightness: refers to the lightness or darkness of a colour which varies
depending on the amount of light emitted.)
• Avoid using grey as it may contribute to afterimage burn-in.
• Avoid using colours of contrasting brightness (black and white; grey).
FLIGHT : TIME
FLIGHT : TIME
OZ348 : 20:30
OZ348 : 20:30
• Regular Text colour Change
‒ Use bright colours of similar brightness.
Interval: Change text colour and background colour every 30 minutes.
FLIGHT : TIME
OZ348
: 20:30
FLIGHT : TIME
OZ348
: 20:30
FLIGHT : TIME
OZ348
: 20:30
FLIGHT : TIME
OZ348
: 20:30
‒ Move and change text every 30 minutes as shown below.
FLIGHT
: TIME
OZ348
: 20:30
[ Step 1 ]
[ Step 2 ]
FLIGHT
: TIME
OZ348
: 20:30
[ Step 3 ]
‒ Regularly display a moving image along with a logo.
Interval: Display a moving image along with a logo for 60 seconds after using for
4 hours.
110
Chapter 7. Appendix
License
DivX Certified® to play DivX® video up to HD 1080p, including
premium content.
Manufactured under licence from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
Manufactured under a licence from U.S. Patent No’s: 5,956,674,
5,974,380, 5,978,762, 6,487,535, 6,226,616, 7,212,872, 7,003,467,
7,272,567, 7,668,723, 7,392,195, 7,930,184, 7,333,929 and
7,548,853. DTS, the Symbol, and DTS and the Symbol together are
registered trademarks & DTS Premium Sound is a trademark of
DTS, Inc. ©2012 DTS, Inc. All Rights Reserved.
Ⓡ
Ⓡ
Manufactured under a license from U.S. Patent No’s: 6,285,767,
8,027,477, 5,319,713, 5,333,201, 5,638,452, 5,771,295, 5,970,152,
5,912,976, 7,200,236, 7,492,907, 8,050,434, 7,720,240, 7,031,474,
7,907,736 and 7,764,802. DTS, the Symbol, and DTS and the
Symbol together are registered trademarks & DTS Studio Sound is
a trademark of DTS, Inc. ©2012 DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
DivX®, DivX Certified® and associated logos are trademarks of
DivX, LLC and are used under license.
This DivX Certified® device has passed rigorous testing to ensure
it plays DivX® video.
To play purchased DivX movies, first register your device at vod.
divx.com. Find your registration code in the DivX VOD section of
your device setup menu.
Covered by one or more of the following U.S. patents:
7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the
product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer
Centre or send email to oss.request@samsung.com.
Download PDF