Samsung | SBB-SS08E | Samsung SBB-SS08E User Manual

User Manual
SBB-SS08E
The colour and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.
Table of contents
Before Using the Product
Copyright5
Safety Precautions
6
Symbols6
Electricity and Safety
6
Installation7
Operation8
Cleaning10
Storage10
Preparations
Checking the Components
11
Components11
Parts12
Reverse Side
12
Attaching the Signage Player Box
13
Remote Control
14
Remote Control
16
Dimensions18
Remote Control (RS232C)
19
Cable Connection
19
Connection22
Control Codes
23
Connecting and Using a Source
Device
Home feature
Before Connecting
Pre-connection Checkpoints
27
27
Connecting to a PC
Connection Using an HDMI-DVI Cable
Connection Using an HDMI Cable
28
28
28
Connecting to a Video Device
Connection Using the AV Cable
Connection Using the component Cable
Connection Using an HDMI-DVI Cable
Connection Using an HDMI Cable
29
29
29
30
30
Connecting the LAN Cable
31
Changing the Input source
32
Source32
Using MDC
Schedule53
Available features in the Schedule page
53
Template55
Clone Product58
ID Settings59
Device ID59
PC Connection Cable59
Device ID Auto Set59
Network Status60
MDC Programme Installation/Uninstallation 33
Installation33
Uninstallation33
Connecting to MDC
Using MDC via RS-232C
(serial data communications standards)
Using MDC via Ethernet
Player37
Approving a connected device from the server 38
Network Channel42
Local Channel42
My Templates42
Available features in the Player page
43
Player page Settings menu
44
When Content is Running
46
File Formats Compatible with Player48
34
34
35
On/Off Timer61
On Timer61
Off Timer62
Holiday Management62
Ticker63
More settings64
URL Launcher65
2
Table of contents
Picture
Network
Picture Size66
Position67
Zoom/Position67
Network Status71
HDMI Black Level67
Reset Picture67
OnScreen Display
PIP68
PIP Settings
68
Display Orientation69
Onscreen Menu Orientation69
Source Content Orientation69
Aspect Ratio69
Message Display70
Source Info70
No Signal Message70
MDC Message70
Download Status Message70
Menu Language70
Reset OnScreen Display70
Network Settings71
Network type71
Network Settings (Wired)
72
Server Network Settings74
Connect to server74
MagicInfo Mode74
Server Access74
FTP Mode74
Device Name74
System
Accessibility75
Voice Guide75
Menu Transparency76
High Contrast76
Enlarge76
Setup76
Initial settings (Setup)76
Time76
Clock Set76
DST76
Sleep Timer76
Primary Source Recovery77
Primary Source77
Secondary Source77
Power Control77
Auto Power On77
Max. Power Saving77
Standby Control77
Network Standby78
Eco Solution78
No Signal Power Off 78
Auto Power Off78
Device Manager78
Keyboard Settings78
Mouse Settings78
Pointer Settings79
Play via79
Change PIN79
Security80
Safety Lock80
USB Auto Play Lock80
HDMI Sound80
General80
Smart Security80
HDMI Hot Plug81
DivX® Video On Demand81
Reset System81
Auto Source Switching77
Auto Source Switching77
3
Table of contents
Support
Software Update82
Update now82
Auto update82
Subtitle93
Supported image resolutions
93
Supported music file formats
94
Supported Video Formats
94
Contact Samsung82
Go to Home83
Reset All83
Playing photos, videos and music
(Media Play)
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre
96
Testing the Product
96
Checking the Resolution and Frequency
96
Check the followings.
97
Q & A
Read the following before using media play
with a USB device
84
Using a USB device
86
Playing media content from a PC/mobile device87
Features provided in the media content list
page88
Menu items in the media content list page
89
90
Available buttons and features
during video playback
91
Available buttons and features
during music playback
92
Responsibility for the Pay Service
(Cost to Customers)
109
Not a product defect
109
A Product damage caused by customer's fault 109
Others109
WEEE110
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
110
Correct disposal of batteries in this product
110
Licence111
Terminology112
Specifications
General105
PowerSaver106
Preset Timing Modes
Available buttons and features
during photo playback
103
Appendix
107
Supported Subtitle and Media play file
formats93
4
Chapter 01
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•• An administration fee may be charged if either
-- (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-- (b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•• The amount of such administration charge will be advised to you before any work or home visit is carried out.
5
Safety Precautions
Electricity and Safety
Caution
Warning
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
Do not use a damaged power cord or plug, or a loose power socket.
•• An electric shock or fire may result.
Do not use multiple products with a single power socket.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
•• Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock may result.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
Insert the power plug all the way in so it is not loose.
•• An unsecure connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices only).
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
•• An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.
•• Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
Warning
Caution
A serious or fatal injury may result if instructions
are not followed.
Personal injury or damage to properties may
result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
•• A fire or electric shock may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
•• A fire may result.
6
Caution
Installation
Do not disconnect the power cord while the product is being used.
Warning
•• The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
•• A fire or electric shock may result.
Keep the power socket where the power cord is connected unobstructed.
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.
•• A fire may result.
Have a technician install the wall-mount hanger.
•• The power cord must be disconnected to cut off power to the product when an issue occurs.
•• Installation by an unqualified person can result in an injury.
•• Note that the product is not completely powered down by using only the power button on the
remote.
•• Only use approved cabinets.
Hold the plug when disconnecting the power cord from the power socket.
•• An electric shock or fire may result.
Do not install the product in poorly ventilated spaces such as a bookcase or closet.
•• An increased internal temperature may cause a fire.
Install the product at least 10 cm away from the wall to allow ventilation.
•• An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
•• Children may suffocate.
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
•• The product may fall and become damaged and/or cause an injury.
•• Using the product in an area with excess vibration may damage the product or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
•• A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
•• The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•• The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen
or near a kitchen counter.
7
Caution
Operation
Do not drop the product while moving.
Warning
•• Product failure or personal injury may result.
Do not set down the product on its front.
•• The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the
product is not protruding.
•• The product may fall and become damaged and/or cause an injury.
•• Install the product only on cabinets or shelves of the right size.
Set down the product gently.
•• Product failure or personal injury may result.
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances,
extreme temperatures or a significant presence of moisture, or a place where the product will operate
continuously for an extended period of time) may seriously affect its performance.
•• Be sure to consult Samsung Customer Service Centre if you want to install the product at such a
place.
There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
•• A fire or electric shock may result.
•• Contact Samsung Customer Service Centre for repairs.
Before moving the product, turn off the power switch and disconnect the power cord, antenna cable
and all other connected cables.
•• Damage to the cord may result in a fire or electric shock.
If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Centre.
•• An electric shock or fire may result.
If the product is dropped or the outer case is damaged, turn off the power switch and disconnect the
power cord. Then contact Samsung Customer Service Centre.
•• Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
During a lightning or thunderstorm, remove the power cable and do not touch the antenna cable.
•• A fire or electric shock may result.
Do not drop objects on the product or apply impact.
•• A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•• Product failure, an electric shock or fire may result from a damaged cable.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
•• Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•• Product failure, an electric shock or fire may result from a damaged cable.
8
Do not use or keep combustible spray or an inflammable substance near the product.
•• An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
•• An increased internal temperature may cause a fire.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches,
etc) into the product (via the vent or input/output ports, etc).
Keep the DC power adapter in a well-ventilated area.
If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or
other foreign substances could enter the Adapter and cause the Adapter to malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
Do not use humidifiers or stoves around the product.
•• A fire or electric shock may result.
•• Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
Store small accessories out of the reach of children.
•• Product failure, an electric shock or fire may result.
Do not place heavy objects on the product.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
•• Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
•• Product failure, an electric shock or fire may result.
Caution
Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
•• Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Do not put DC power adapters together.
•• Otherwise, a fire may result.
Remove the plastic bag from the DC power adapter before you use it.
•• Otherwise, a fire may result.
Do not let water enter the DC power device or get the device wet.
•• An electric shock or fire may result.
•• Avoid using the product outdoors where it can be exposed to rain or snow.
•• Be careful not to get the DC power adapter wet when you wash the floor.
•• Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•• Having the sound too loud may damage your hearing.
Be careful that children do not place the battery in their mouths when removed from the remote control.
Place the battery in a location that children or infants cannot reach.
•• If children have had the battery in their mouths, consult your doctor immediately.
When replacing the battery, insert it with the right polarity (+, -).
•• Otherwise, the battery may become damaged or it may cause fire, personal injury or damage due
to leakage of the internal liquid.
Use only the specified standardized batteries, and do not use a new battery and a used battery at the
same time.
•• Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to a leakage
of the internal liquid.
The batteries (and rechargeable batteries) are not ordinary refuse and must be returned for recycling
purposes. The customer is responsible for returning the used or rechargeable batteries for recycling.
•• The customer can return used or rechargeable batteries to a nearby public recycling centre or to a
store selling the same type of the battery or rechargeable battery.
Do not dispose of batteries in a fire.
Do not put the DC power adapter near to any heating apparatus.
•• Otherwise, a fire may result.
9
Cleaning
――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
――Take the following steps when cleaning.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3
Wipe the product with a clean, soft and dry cloth.
•• Do not use detergents that contain alcohol, solvent or surface-active agents.
•• Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-coloured stains on the product.
――Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be charged).
10
Chapter 02
Preparations
Checking the Components
Components
――Components may differ in different locations.
-- Contact the vendor where you
purchased the product if any
components are missing.
-
-
+
+
-- The pictures may look different from the
actual components.
Warranty card
Batteries (x 2 EA)
Quick Setup Guide
(Not available in some
locations)
Regulatory guide
Power cord
Remote Control
HDMI-DVI cable
DC power adapter
External IR cable
Rubber (x 2)
Screw (M4 L8) (x 5)
Screw (M4 L8 B-Type) (x 4)
(Not available in some
locations)
Velcro
11
Parts
Reverse Side
――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Port
POWER STATUS
Description
Port
Description
View the power status of the Signage Player Box.
HDMI IN 1, HDMI IN 2
Connects to a source device using a HDMI cable or HDMI-DVI cable.
Power on or off the Signage Player Box.
AV / COMPONENT IN
Connects to a source device using the AV/Component adapter.
IR IN
Connect to the external IR cable.
DVI OUT
Use the HDMI-DVI cable to connect the Signage Player Box to the display device.
USB
Connect to a USB memory device.
RJ45
Connects to MDC using a LAN cable.
RS232C OUT
Connects to MDC using an RS232C adapter.
DC 14V
Connects to the DC power adapter.
SD Card
Connect to an SD memory card.
RS232C IN
AUDIO IN
Receives sound from a PC via an audio cable.
12
Attaching the Signage Player Box
Check the correct attachment area for the Signage Player Box on the back of the display device.
1
4
Uncover the Signage Player Box.
The Signage Player Box should be
installed as shown.
2
5
Uncover the area where the
Signage Player Box will be attached
Use the HDMI-DVI cable to connect the
Signage Player Box to the display device.
on the back of the display device.
3
6
Push the Signage Player Box in the
arrow's direction, then fix the Box
A
Use the supplied velcro to fix the adapter
to either area A or B on the display
device.
using screws.
B
13
Remote Control
――Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
――A button without a description in the image below is not supported on the product.
POWER
OFF
Power on the product.
.QZ
ABC
DEF
GHI
JKL
MNO
PRS
TUV
WXY
1
4
7
Not Available.
DEL-/--
Display or hide the onscreen display menu, or
return to the previous menu.
5
8
SYMBOL
0
3
6
VOL
MENU
SOURCE
Number buttons
Enter the password in the OSD menu.
9
CH LIST
Not Available.
-- Remote control button functions may
differ for different products.
Mute the sound.
Unmuting the sound: Press MUTE again or press
the volume control(+ VOL -) button.
MUTE
Adjust the volume.
Change the input source.
2
Power off the product.
CH
Use this hotkey to directly access MagicInfo.
This hotkey is available when a Signage Player
Box is connected.
HOME
MagicInfo
Go to Home Launch Button.
14
Quickly select frequently used functions.
TOOLS
INFO
Display information about the current input
source.
Move to the upper, lower, left or right menu, or
adjust an option's setting.
Confirm a menu selection.
Return to the previous menu.
Not Available.
RETURN
EXIT
N.A
AV
HDMI
COMPONENT
A
B
C
D
POWER
OFF
SOURCE
Exit the current menu.
Manually select a connected input source from AV,
HDMI1, HDMI2, or Component.
Used in multimedia mode.
POWER
ON
Smart Signage
POWER ON / POWER OFF
Turn on or off the Smart Signage device.
SOURCE
View or select an external device connected to
the Smart Signage device.
-- Remote control button functions may
differ for different products.
Press a button on the remote control
pointing at the sensor on the front of the
product to perform the corresponding
function.
-- Using other display devices in the same
space as the remote control of this
product can cause the other display
devices to be inadvertently controlled.
To place batteries in the remote control
Use the remote control within 7 m to 10
m from the sensor on the product at an
angle of 30 from the left and right.
-- Store used batteries out of reach of
children and recycle.
-- Do not use a new and used battery
together. Replace both batteries at the
same time.
-- Remove batteries when the remote
control is not to be used for an extended
period of time.
15
Remote Control
――Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
――A button without a description in the image below is not supported on the product.
Power on the product.
Power off the product.
Number buttons
Enter the password in the OSD menu.
-- Remote control button functions may
differ for different products.
Adjust the volume.
Change the input source.
Display or hide the onscreen display menu, or
return to the previous menu.
Mute the sound.
Unmuting the sound: Press MUTE again or press
the volume control(+ VOL -) button.
Use this hotkey to directly access MagicInfo.
This hotkey is available when a Signage Player
Box is connected.
Go to Home Launch Button.
16
Quickly select frequently used functions.
Display information about the current input
source.
Move to the upper, lower, left or right menu, or
adjust an option's setting.
Confirm a menu selection.
Return to the previous menu.
Exit the current menu.
Manually select a connected input source from AV,
HDMI1, HDMI2, or Component.
Used in multimedia mode.
POWER ON / POWER OFF
Turn on or off the Smart Signage device.
SOURCE
View or select an external device connected to
the Smart Signage device.
-- Remote control button functions may
differ for different products.
Press a button on the remote control
pointing at the sensor on the front of the
product to perform the corresponding
function.
-- Using other display devices in the same
space as the remote control of this
product can cause the other display
devices to be inadvertently controlled.
To place batteries in the remote control
Use the remote control within 7 m to 10
m from the sensor on the product at an
angle of 30 from the left and right.
-- Store used batteries out of reach of
children and recycle.
-- Do not use a new and used battery
together. Replace both batteries at the
same time.
-- Remove batteries when the remote
control is not to be used for an extended
period of time.
17
Dimensions
3
Unit: mm (inches)
4
1
B
1
1 2
137.9 (5.4)
23
117.4 (4.6)
34
153.9 (6.1)
5.0 (0.2)
b
2
With Holder
Without Holder
a
A
B
C
321.6 (12.7)
203.4 (8.0)
35.1(1.4)
a
b
c
312.4 (12.3)
194.2 (7.6)
32.4 (1.3)
A
C
c
18
Remote Control (RS232C)
•• Pin assignment
1 2 3 4 5
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
6 7 8 9
Pin
Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
19
LAN Cable
•• RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
9
•• Pin assignment
3
2
1
5
1 2 3 4 5 6 7 8
-P2-
6
-P1-
1
-P1Female
-P1-
-P2-
-P2-
Rx
2
-------->
3
Tx
STEREO
Tx
3
<--------
2
Rx
PLUG
Gnd
5
----------
5
Gnd
(3.5ø)
Pin No
Standard Colour
Signal
1
White and orange
TX+
2
Orange
TX-
3
White and green
RX+
4
Blue
NC
5
White and blue
NC
6
Green
RX-
7
White and brown
NC
8
Brown
NC
20
Cross LAN cable (PC to PC)
•• Connector : RJ45
Direct LAN cable (PC to HUB)
HUB
RJ45
P2
RJ45
P1
P2
Signal
P1
P2
Signal
TX+
1
<-------->
3
RX+
P1
P1
P2
RJ45 MDC
P2
Signal
TX-
2
<-------->
6
RX-
<-------->
1
TX+
RX+
3
<-------->
1
TX+
2
<-------->
2
TX-
RX-
6
<-------->
2
TX-
RX+
3
<-------->
3
RX+
RX-
6
<-------->
6
RX-
Signal
P1
TX+
1
TX-
21
Connection
•• Connection 2
――Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product.
•• Connection 1
RJ45
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
RJ45
OUT
•• Connection 3
RJ45
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
22
Control Codes
Viewing control state (Get control command)
Header
Command
0xAA
Command type
ID
Data length
Checksum
0
Controlling (Set control command)
Header
Command
0xAA
Command type
ID
Data length
Data
1
Value
Checksum
Header
Command
0xAA
0x11
Header
Command
0xAA
0x11
ID
ID
Data length
Data 1
1
"Power"
Data length
Data 1
1
1
Checksum
12
•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as
"0xFE" and transmit commands. Commands will be executed by each device but ACK will not
respond.
Command
No.
Command type
Command
Value range
1
Power control
0x11
0~1
2
Volume control
0x12
0~100
3
Input source control
0x14
-
6
PIP on/off control
0x3C
0~1
8
Safety Lock
0x5D
0~1
•• All communications take place in hexadecimals. The checksum is calculated by adding up all
values except the header. If a checksum adds up to be more than 2 digits as shown below
(11+FF+01+01=112), the first digit is removed.
E.g. Power On & ID=0
23
Power control
Volume control
•• Function
A product can be powered on and off using a PC.
•• Function
The volume of a product can be adjusted using a PC.
•• Viewing power state (Get Power ON / OFF Status)
•• Viewing volume state (Get Volume Status)
Header
Command
0xAA
0x11
ID
Data length
Checksum
0
•• Setting power ON/Off (Set Power ON / OFF)
Header
Command
0xAA
0x11
ID
Header
Command
0xAA
0x12
Data length
Data
1
"Power"
Checksum
Header
Command
0xAA
0x12
•• Ack
0: Power OFF
Header
Command
0xAA
0xFF
•• Ack
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x11
"Power"
Checksum
0xAA
0xFF
ID
ID
Data length
Data
1
"Volume"
Checksum
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x11
"ERR"
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x12
"Volume"
Checksum
•• Nak
•• Nak
Command
0
"Volume": Volume value code to be set on a product. (0-100)
"Power": Power code to be set on a product.
Header
Checksum
"Volume": Volume value code to be set on a product. (0-100)
1: Power ON
Command
Data length
•• Setting the volume (Set Volume)
"Power": Power code to be set on a product.
Header
ID
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x12
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"ERR" : A code showing what error has occurred.
24
Input source control
•• Ack
•• Function
The input source of a product can be changed using a PC.
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x14
"Input
Source"
•• Viewing input source state (Get Input Source Status)
Header
Command
0xAA
0x14
ID
Data length
Checksum
"Input Source": An input source code to be set on a product.
•• Nak
0
•• Setting the input source (Set Input Source)
Header
Command
0xAA
0x14
ID
Checksum
Data length
Data
1
"Input Source"
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x14
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"Input Source": An input source code to be set on a product.
0x0C
Input source
0x08
Component
0x20
MagicInfo
0x1F
DVI_video
0x21
HDMI1
0x22
HDMI1_PC
0x23
HDMI2
0x24
HDMI2_PC
――DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only respond to
"Get" commands.
――This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.
――MagicInfo is only available with models that contain the MagicInfo function.
25
PIP On/Off control
Safety Lock
•• Function
The PIP mode of a product can be turned on or off using a PC.
•• Function
PC can be used to turn the Safety Lock function on or off on a product.
――Only available on models that have the PIP function.
This control is available regardless of whether or not the power is turned on.
――This function is not available in MagicInfo.
•• Viewing the safety lock state (Get Safety Lock Status)
•• Viewing PIP on/off state (Get the PIP ON / OFF Status)
Header
Command
0xAA
0x3C
ID
Data length
Checksum
0
Command
0xAA
0x3C
ID
Command
0xAA
0x5D
Data length
Data
1
"PIP"
Checksum
Header
Command
0xAA
0x5D
1: ON
1: PIP ON
0: OFF
0: PIP OFF
•• Ack
•• Ack
Header
Command
0xAA
0xFF
0xAA
Command
ID
0xFF
Data
length
Ack/Nak
3
'A'
r-CMD
0x3C
Val1
"PIP"
0xAA
0xFF
ID
Data
length
Ack/Nak
3
'A'
r-CMD
0x3C
ID
Data length
Data
1
"Safety Lock"
Checksum
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5D
"Safety Lock"
Checksum
"Safety Lock": Safety lock code to be set on a product
•• Nak
•• Nak
Command
Checksum
0
Checksum
"PIP": A code used to turn the PIP mode of a product on or off
Header
Data length
"Safety Lock": Safety lock code to be set on a product
"PIP": A code used to turn the PIP mode of a product on or off
Header
ID
•• Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
•• Setting PIP on/off (Set the PIP ON / OFF)
Header
Header
Val1
"PIP"
Header
Command
0xAA
0xFF
Checksum
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x5D
"ERR"
Checksum
"ERR": A code showing what error has occurred
"ERR": A code showing what error has occurred
26
Chapter 03
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
――Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
――Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
――Connect the sound ports correctly: left = white and right = red.
――Check the types of ports at the back of the product you want to connect.
27
Connecting to a PC
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
――Connecting parts may differ in different products.
Connection Using an HDMI-DVI Cable
Connection Using an HDMI Cable
After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings
as shown below to enable the video and audio from the computer.
•• Sound → set HDMI Sound to PC(DVI)
•• Picture → set each screen mode to Text under Picture Mode
•• System → General set HDMI Hot Plug to Off
HDMI IN 1 , HDMI IN 2
HDMI IN 1 , HDMI IN 2
AUDIO IN
28
Connecting to a Video Device
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• You can connect a video device to the product using a cable.
――Connecting parts may differ in different products.
――Press the SOURCE button on the remote control to change the source.
Connection Using the AV Cable
AV / COMPONENT IN
AUDIO IN
Connection Using the component Cable
AV / COMPONENT IN
AUDIO IN
29
Connection Using an HDMI-DVI Cable
――Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To
resolve this, additionally connect an audio cable to the audio ports on the product and video device.
――After connecting a video device to the product with an HDMI-DVI cable, make sure to configure the
settings as shown below to enable the video and audio from the video device.
――System → set HDMI Sound to AV(HDMI)
――Picture → set each screen mode to Videos/Images under Picture Mode
――System → General → set HDMI Hot Plug to On
――Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
Connection Using an HDMI Cable
Using an HDMI cable or HDMI to DVI Cable (up to 1080p)
•• For better picture and audio quality, connect to a digital device using an HDMI cable.
•• An HDMI cable supports digital video and audio signals, and does not require an audio cable.
-- To connect the product to a digital device that does not support HDMI output, use an
HDMI-DVI and audio cables.
•• The picture may not display normally (if at all) or the audio may not work if an external device that
uses an older version of HDMI mode is connected to the product. If such a problem occurs, ask the
manufacturer of the external device about the HDMI version and, if out of date, request an upgrade.
•• Be sure to use an HDMI cable with a thickness of 14 mm or less.
•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection
error may occur.
•• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN 1 , HDMI IN 2
AUDIO IN
HDMI IN 1 , HDMI IN 2
30
Connecting the LAN Cable
――Connecting parts may differ in different products.
RJ45
•• Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair
31
Changing the Input source
Source allows you to select a variety of sources and change source device names.
Source
――The screen may not display correctly if an incorrect source is selected for the source device you want to convert to.
You can display the screen of a source device connected to the product. Select a source from source list to display the screen
of the selected source.
――The input source can also be changed by using the SOURCE button on the remote control.
――To view detailed information about connected source devices, press the TOOLS button from the Source page.
SOURCE → Source
Edit Name
Source
SOURCE → Source → TOOLS → Edit Name → ENTER E
MagicInfo S
USB
HDMI1
HDMI2
AV
Component
To go to Options, press and hold the Enter button.
Customize the name of a connected external device.
――The list can include the following source devices. Source devices on the list differ depending on the selected source.
PC / Cable STB / Satellite STB / PVR STB / Game / Blu-ray / DVD / VCR / AV Receiver / Camcorder / DVI PC /
TV / IPTV / HD DVD / DMA
Information
SOURCE → Source → TOOLS → Information → ENTER E
You can see detailed information about the selected external device.
-- The displayed image may differ depending on the model.
32
Chapter 04
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC.
- For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website.
MDC Programme Installation/Uninstallation
Installation
――MDC installation can be affected by the graphics card, mother board and network conditions.
1
Click the MDC Unified installation programme.
2
Select a language for installation. Next, click "OK".
3
When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click "Next".
4
In the "License Agreement" window displayed, select "I accept the terms in the license
5
In the displayed "Ready to Install the Program" window, check the directory path to install the
programme in and click "Install".
8
Installation progress will be displayed.
9
Click "Finish" in the displayed "InstallShield Wizard Complete" window.
――Select "Launch MDC Unified" and click "Finish" to run the MDC programme immediately.
10The MDC Unified shortcut icon will be created on the desktop after installation.
――The MDC execution icon may not be displayed depending on the PC system or product
specifications.
――Press F5 if the execution icon is not displayed.
agreement" and click "Next".
Uninstallation
In the displayed "Customer Information" window, fill out all the information fields and click
1
Select Settings > Control Panel on the Start menu and double-click Add/Delete Programme.
2
Select MDC Unified from the list and click Change/Remove.
"Next".
6
7
In the displayed "Destination Folder" window, select the directory path you want to install the
programme in and click "Next".
――If the directory path is not specified, the programme will be installed in the default directory
path.
33
Connecting to MDC
Using MDC via RS-232C (serial data communications standards)
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
Monitor 1
RS232C IN RS232C OUT
Monitor 2
Computer
34
Using MDC via Ethernet
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
――Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.
Computer
RJ45
HUB
Monitor 1
Monitor 2
35
Connection using a cross LAN cable
――Multiple products can be connected using the RS232C IN / OUT port on the product.
Monitor 1
RJ45
RS232C OUT
Monitor 2
Computer
36
Chapter 05
Home feature
This feature is provided in Support → Go to Home.
Accessible using the HOME button on the remote control.
――To use the Player feature, set Play via to MagicInfo in System.
Player
Play a range of content such as channels with schedules assigned, templates or files.
Play channels or content using any of the following methods.
→ Player →ENTER E
HOME
•• Network Channel: Play content using the server.
――To run Network Channel, make sure the product is connected to the server.
Signage Player
•• Local Channel: Play content in internal memory or from external memory.
Player
Schedule
Template
Play a variety of content, such as
scheduled channels, templates or files.
Clone Product
ID Settings
Network Status
On/Off Timer
Ticker
More settings
-- The displayed image may differ depending on the model.
37
Approving a connected device from the server
3
Select Device from the top menu bar.
4
Select Lite from the menus on the left.
5
Select Unapproved from the sub-menus of Lite.
6
Select the Approve button for your device from the list of unapproved Lite devices.
Approving the Lite server
•• Set MagicInfo Mode to Lite in Server Network Settings.
Approve and use the Lite server now.
――First configure the server Network Settings before device approval.
1
2
Access the server you have assigned to your device.
Enter your ID and password to log in.
38
7
Enter the information required to approve the device.
9
When the device is approved by the server, the schedule registered in the selected group will be
downloaded to the device. The schedule will run after it is downloaded.
――For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's manual>.
――If a device is deleted from the list of devices approved by the server, the device will reboot to reset its
settings.
Setting the current time
A schedule may not run if the time set on the device is different from the server's current time.
1
Go to the tabs Device → Time.
2
Select your device.
3
Select Clock Set, and sync the time with the server.
•• Device Name: Enter the device name.
•• Device Group: Select
to specify the group.
•• Location: Enter the current location of the device.
――Pressing the INFO button on the remote when a network schedule is running will display the details of
the schedule. Check that the correct device has been selected by viewing the device ID in the details.
8
Select the All menu to check that the device has been registered.
•• When connecting to the server for the first time, the time on the product is set using the GMT time
of the region where the server is installed.
•• The time on the product can be changed from the server as shown in step 3.
•• Turning the product off and then on again will restore the time setting on the product to the last
time that was set from the server.
――For further details on how to manage the time (scheduling, holiday management, etc.), refer to the
<MagicInfo Lite Server user's manual>.
39
Approving the Premium server
3
Select Device from the top menu bar.
4
Select Premium from the menus on the left.
5
Select Unapproved from the sub-menus of Premium.
6
Select the Approve button for your device from the list of unapproved Premium devices.
•• Set MagicInfo Mode to Premium in Server Network Settings.
Approve and use the Premium server now.
――First configure the server Network Settings before device approval.
1
2
Access the server you have assigned to your device.
Enter your ID and password to log in.
40
7
Enter the information required to approve the device.
9
When the device is approved by the server, the schedule registered in the selected group will be
downloaded to the device. The schedule will run after it is downloaded.
――For further details on how to configure a schedule, refer to the <MagicInfo Premium Server user's
manual>.
――If a device is deleted from the list of devices approved by the server, the device will reboot to reset its
settings.
Setting the current time
A schedule may not run if the time set on the device is different from the server's current time.
•• Device Name: Enter the device name.
•• Device Group: Select
1
Go to the tabs Device → Time.
2
Select your device.
3
Select Clock Set, and sync the time with the server.
to specify the group.
•• Location: Enter the current location of the device.
――Pressing the INFO button on the remote when a network schedule is running will display the details of
the schedule. Check that the correct device has been selected by viewing the device ID in the details.
8
Select the All menu to check that the device has been registered.
•• When connecting to the server for the first time, the time on the product is set using the GMT time
of the region where the server is installed.
•• The time on the product can be changed from the server as shown in step 3.
•• Turning the product off and then on again will restore the time setting on the product to the last
time that was set from the server.
――For further details on how to manage the time (scheduling, holiday management, etc.), refer to the
<MagicInfo Premium Server user's manual>.
41
Player
Device : All
Content : All
Sort by : File Name
Browse and play content stored on the selected device.
No channels
Network Channel
Options
1 / 4 item(s)
Network Channel
Play content, templates and schedules configured on the server.
•• You can view whether the server is connected (approval) in the Player menu screen.
To view whether the server is connected when a Network Channel is running, press INFO on the remote.
1
No channels
Select Network Channel from the Player menu.
――The No channels message appears if no channel has been registered in Network Channel.
Local Channel
2
Network Channel will run.
My Templates
-- The displayed image may differ depending on the model.
Local Channel
Play a schedule or channel that was configured in the product.
1
Select Local Channel from the Player menu.
――The No channels message appears if no channel has been registered in Local Channel.
2
Local Channel will run.
My Templates
Play a template in My Templates stored in the internal memory of the product.
42
Available features in the Player page
The Player list page provides the following features.
•• Device
Select either Internal or USB to search for a desired device list.
-- All / Internal / USB
•• Content
Select a content type as criterion to search for a desired content list.
-- All / Video / Image / PDF / Flash / Office / My Templates
•• Sort by
Specify the content sort criterion.
-- File Name / Recently played
•• Options
Menu items in the Player page
Option Name
Operations
Play Selected
Select and play desired content.
Send
Copy content to another storage device.
Delete
Delete desired content.
Settings
Configure detailed properties of content.
――See the following page for details on the Settings feature.
43
Player page Settings menu
Default Storage
Select the storage location that you want to download scheduled channels from the network to.
Settings
•• Internal / USB / SD Card
Picture Size
Settings
Set the screen size for content.
Select the storage location that you want to download scheduled
channels from the network to.
Default Storage
If Picture Size is set to Video or Image
•• Full Screen / Original Size / Screen Fit
Internal
Picture Size
Close
Display Duration
Transition Effect
Content Orientation
Random
If Picture Size is set to PDF or Office
•• Full Screen / Original Size
――This feature is only available for Video, Image, PDF and Office files.
Landscape
Display Duration
-- The displayed image may differ depending on the model.
Set the duration for each page in a slideshow.
――This feature is only available for Image, PDF, Flash and Office files.
Transition Effect
Configure transition effects between pages or scenes in a slideshow or video file.
•• None / Fade1 / Fade2 / Blind / Spiral / Checker / Linear / Stairs / Wipe / Random
――This feature is only available for Image files.
Content Orientation
Switch the orientation of playing content to Landscape or Portrait mode.
•• Landscape / Portrait
――If Content Orientation is Portrait view, it does not support VP8 video codec.
――Source is not available when Content Orientation is set to Portrait.
44
Default content
This default content will be displayed if you run a channel while no programmes are scheduled on the channel.
•• None
Safely Remove
Safely removes USB memory
Reset
Restore all the values under Settings to the default when the product was purchased.
45
When Content is Running
Press the INFO button on the remote control.
•• Current time
Viewing the details of the content that is running
•• CH Number: Number assigned to the channel currently playing
――Only applicable during Network Channel / Local Channel playback.
Information
Current time
Type:
•• CH Name: Name of the channel currently playing
――Only applicable during Network Channel / Local Channel playback.
00:00pm
Network Channel
CH Number:
No channels selected
CH Name:
No channels selected
Software Version:
•• Type: Type of channel currently playing
――Only applicable during Network Channel / Local Channel playback.
•• Software Version: Displays the software version of a device
•• MAC ID: Displays the original identification number of a device
DTP-EP-APP-5382
OK
No Schedule to download
•• Tags: Tag settings assigned to a device from the server
――Only applicable during Network Channel / Local Channel playback.
•• Server: Displays the connection status (Connected, Not connected or Not approved) of the server
•• USB: Displays the connection status of a USB device
-- The displayed image may differ depending on the model.
46
Changing the settings for the content that is running
Press the TOOLS button on the remote control during content playback to configure settings such as Playlist and Music.
•• Playlist
View a list of content items currently playing.
•• Music
Set the background music for the content currently playing.
Playlist
Music
Repeat
•• Repeat
Set the repeat mode.
-- One / All
-- The displayed image may differ depending on the model.
47
File Formats Compatible with Player
•• Supported file systems include FAT32 and NTFS.
•• A file with a vertical and horizontal resolution larger than the maximum resolution cannot be
played.
Check the vertical and horizontal resolution of the file.
•• Check the supported video and audio Codec types and Versions.
•• Check the supported file versions.
-- Flash player 11.0 and older and Flash Air 3.0 and older versions are supported.
-- PowerPoint version up to 97 – 2007 is supported
•• Only the last USB device that was connected is recognized.
Network Schedule Multiframe
Template files and LFD(.lfd) files
Restrictions
•• Ensure a distributed folder (content / schedules) exists in Internal / USB memory.
Playback restrictions
•• A maximum of two video (Video) files can be played.
•• More than one Flash file cannot be played.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• Multiple videos (Video) cannot be played on a single display of a video wall simultaneously.
Sound output restrictions
•• More than one sound output cannot be used.
Playback restrictions
•• A maximum of two video files (Video) can be played simultaneously.
•• Playback priority: Flash file > network BGM > local BGM > video file in the main frame selected
by the user
•• In portrait playback mode, only one video file can be played at a time.
•• More than one Flash file cannot be played.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• LFD(.lfd) files are not supported.
Sound output restrictions
•• More than one sound output cannot be used.
•• Playback priority: Flash file > network BGM > local BGM > video file in the main frame selected
by the user
――Network BGM: Settings can be configured in step 1 when creating a server schedule.
――Local BGM: BGM settings can be configured using the tools displayed after the TOOLS button
is pressed during Player playback.
――User-selected main frame: Main frame settings can be configured in step 2 when creating a
server schedule.
48
Contents
File Extension
Container
*.avi
AVI
*.mkv
MKV
*.asf
ASF
*.wmv
MP4
*.mp4
3GP
*.mov
VRO
*.3gp
VOB
*.vro
PS
*.mpg
TS
Video Codec
DivX 3.11 / 4.x / 5.x / 6.x
Resolution
1920 x 1080
Frame rate
(fps)
6~30
Bit rate
(Mbps)
30
Audio Codec
AC3
LPCM
AAC
MPEG4 SP / ASP
HE-AAC
WMA
H.264 BP / MP / HP
DD+
MPEG(MP3)
DTS Core
Motion JPEG
G.711(ALaw,μ-Law)
*.mpeg
*.ts
Window Media Video v9
*.tp
*.trp
MPEG2
*.flv
*.vob
*.svi
MPEG1
*.m2ts
*.mts
VP6
640 x 480
4
*.divx
49
Video
•• 3D video is not supported.
•• Content with a resolution larger than the
resolution specified in the table above is not
supported.
•• Video content with a Bit rate or Frame rate larger
than the rate specified in the table above can
cause choppy video during playback.
•• Video content will not play, or not play correctly,
if there is an error in the content or the container.
•• Some USB/digital camera devices may not be
compatible with the player.
Audio
Image
•• Audio content with a Bit rate or Frame rate
larger than the rate specified in the table above
can cause choppy audio during playback.
•• Compatible image file format : JPEG, PNG, BMP
――32-bit, 24-bit and 8-bit BMP files are
•• Video content will not play, or not play
correctly, if there is an error in the content or
the container.
•• Supported maximum resolution : 4096 x 4096
•• Some USB/digital camera devices may not be
compatible with the player.
•• Supported image effects : 9 effects
(Fade1, Fade2, Blind, Spiral, Checker, Linear,
Stairs, Wipe, Random)
•• Supports up to WMA 10 Pro 5.1 channel. WMA
lossless audio is not supported.
supported.
•• Supported maximum file size: 20MB
•• QCELP, AMR NB/WB are not supported.
•• Supports up to H.264, Level 4.1
•• H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and
AVCHD are not supported.
•• For all Video codecs except MVC, VP8, VP6:
-- Below 1280 x 720: 60 frame max
-- Above 1280 x 720: 30 frame max
•• GMC 2 or higher is not supported.
•• Supports only BD MVC Spec.
•• Only one video file can play at a time if video files
on the monitor use incompatible codecs or the
resolution is 1080 x 1920.
•• When a single video file is playing, Seamless
mode is not supported under the following
conditions:
-- Incompatible codec (MVC, VP3, MJPEG) ↔
Incompatible codec
-- Incompatible codec ↔ Compatible codec
-- The resolution is different from that of the
monitor
-- The frequency is different from that of the
monitor
50
Flash
Power Point
•• Flash player 11.0 and older and Flash Air 3.0 and
older versions are supported.
•• Flash Animation
-- Compatible file format : SWF
•• Recommended resolution : 960 x 540
-- Caution
Performance comparable to Flash Player
on a Windows operating system cannot be
guaranteed
Optimization is needed during content
creation
•• Flash Video
-- Compatible file format : FLV
-- Video
Codec : H.264 BP
Resolution : 1920 x 1080
-- Audio
Codec : H.264 BP
-- Caution
F4V file format is not supported
Screen Video is not supported
•• Compatible document file formats
-- Extension : ppt, pptx
-- Version : Office 97 ~ Office 2007
•• Functions not supported
-- Animation effect
-- 3D shapes (which will be displayed in 2D)
-- Header and footer (some subitems are not
supported)
-- Word Art
-- Align
A group alignment error may occur
PDF
•• Compatible document file formats
-- Extension : pdf
•• Functions not supported
-- Content less than 1 pixel not supported
because of performance degradation issue.
-- Masked Image, Tiled Image content not
supported.
-- Content with Rotated Text, not supported.
-- 3D Shadow Effects not supported.
-- Some characters not supported
(Special characters may be corrupted)
-- Office 2007
SmartArt is not fully supported. 97 out of
115 subitems are supported.
------
Object insertion
Half-width characters
Letter spacing
Charts
Vertical text
some subitems are not supported
-- Slide notes and handout
51
WORD
Template files
•• Compatible document file formats
-- Extension : .doc, .docx
-- Version : Office 97 ~ Office 2007
•• Functions not supported
-- Page background effect
-- Some paragraph styles
-- Word Art
-- Align
A group alignment error may occur
•• Creation/editing/playback are only available in
Template.
LFD
•• Supported in Network Channel and Local
Channel
•• Compatible document file formats
-- Extension : .lfd
-- 3D shapes (which will be displayed in 2D)
-- Office 2007
SmartArt is not fully supported. 97 out of
115 subitems are supported.
-----
Charts
Half-width characters
Letter spacing
Vertical text
some subitems are not supported
-- Slide notes and handout
52
Schedule
Available features in the Schedule page
The Schedule page provides the following features.
→ Schedule → ENTER E
HOME
Schedule
Type : Local
Device : Internal
Options
Schedule your content on a local channel or edit existing channels.
Playing Time
[CH1]Channel 1
[CH2]Channel 2
[CH3]Channel 3
12:00 am
12:30 am
Add content to create
a programme on the
channel.
01:30 am
02:00 am
02:30 am
03:00 am
04:00 am
04:30 am
05:00 am
05:30 am
•• Device
-- Display the name of a connected storage device.
――This option only activates if Type is set to Local in Device.
•• Options
01:00 am
03:30 am
•• Type
-- Local: Add or edit schedules.
-- Network: View the network schedule configured on the server.
+ Add Programme
Schedule your content on
CH 2.
Schedule your content on
CH 3.
Configure the display
duration to set how
long each item of
content will play for.
Set a start time and
a stop time for the
programme.
Menu items in the Schedule page
Option Name
Operations
06:00 am
Send
Send configured schedules to another storage device. This is similar to the "copy" feature
on PCs.
Delete
Delete schedules.
53
Configuring channel schedules
Play media content such as videos, photos and music at a desired time.
1
Select a channel to configure.
2
Select video, music and photo content you want to apply to the channel schedule.
3
Set the time to play the schedule. (Start Time ~ Stop Time)
4
Change the channel schedule name, and then select a destination folder to save to.
5
Press the Save button.
――Only applicable when Type is set to Local.
Editing a channel schedule.
Change settings for a configured channel schedule such as content, the duration and the schedule name.
1
Select a channel to edit.
2
Select video, photo or music content to edit in the channel schedule.
-- Deleting content: Place the cursor over the desired content and then press the E button to delete it.
-- Move to the far right end of the content list. Click the + button to add content or change the playback order of content items.
3
Set the time to play the schedule. (Start Time ~ Stop Time)
4
Change the channel schedule name, and then select a destination folder to save to.
5
Press the Save button.
――Only applicable when Type is set to Local.
54
Template
HOME
Available features in the Template page
Create unique content using templates. It is easy to create content. Simply change images and text in a
template.
→ Template → ENTER E
Template
Sort the template list using the following criteria.
Market : All
Select a template to customise.
My Templates
Orientation : Landscape
1 / 64 item(s)
•• Market
•• Orientation
-- Landscape: Select this mode when using the product in landscape orientation.
-- Portrait: Select this mode when using the product in portrait orientation.
1
Select a template from the provided sample templates.
Create Template
Select in the editable zone to add content or edit the existing text.
-- The displayed image may differ depending on the model.
Preview
Cancel
New town
interior design
Save
Sustainble evolution unfolods tomorrw’s design
Background Screen
2
bg_co...
Background Music
Organize a template by inserting text, video, photo, or PDF files as desired.
55
Entering text
Inserting content such as videos, photos and PDF files
Aa
Create Template
Select in the editable zone to add content or edit the existing text.
Create Template
Press the volume button on the remote to
change the font size.
Select in the editable zone to add content or edit the existing text.
Edit
Item(s) selected
Select item to delete
Preview
Cancel
picture1.jpg
New town
interior design
Edit Text
Font options
Save
Sustainble evolution unfolods tomorrw’s design
Background Screen
bg_co...
Hide Element
Show
Default content duration
00:00:05
Mute
Done
Background Music
Edit Text
Aspect Ratio
Cancel
Configuring the background image/background music
Select the Edit Text window to enter text.
Font options
Font Size: Specify the text size for the message.
Create Template
Select in the editable zone to add content or edit the existing text.
Background Screen
Device : All
Font Colour: Specify the text colour for the message.
Background colour: Specify the background colour for the message.
Background opacity: Specify the background transparency for the message.
..
bg_common_02.jpg
bg_common_04.jpg
bg_common_03.jpg
bg_common_05.jpg
bg_common_06.jpg
bg_common_10.jpg
bg_commo
bg_common_07.jpg
bg_common_11.jpg
bg_commo
Alignment: Select a message alignment mode.
Scroll: Specify the scroll direction/speed for the message.
Hide Element: Display or hide a message.
――Selecting Hide does not reset the message settings.
bg_common_01.jpg
Done
Cancel
Reset: Reset all settings in Font options to default settings.
56
3
Preview
Configure Template Name and Storage.
Save
Duration
23:59:59
Template Name
Template preview is running. It will stop after 20
seconds.
Storage
1
Preview the created template using the Preview feature.
2
To save the template, press the Save button.
Internal
Save
New town
interior design
Sustainble evolution unfolods tomorrw’s design
Template01
4
Cancel
Press the Save button to finish creating the content.
57
Clone Product
HOME
→ Clone Product → ENTER E
Clone Product
Export settings on the product to an external storage device. You can also import settings from an external storage device.
This option is useful when assigning the same settings to several products.
When a duplicate file is not found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The No cloning file found on the external storage device. Export this device's settings to the external storage
device? message appears.
-- The displayed image may differ depending on the model.
When a duplicate file is found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The Cloning file found. Please select an option. message appears.
Run the Import from External Storage or Export to External Storage function.
-- Import from External Storage: Copy settings saved on an external storage device to the product.
-- Export to External Storage: Copy settings on the product to an external storage device.
――After configuration is complete, the product is rebooted automatically.
58
ID Settings
HOME
→ ID Settings → ENTER E
ID Settings
Assign an ID to a set.
Device ID
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
――Press u/d to select a number, and press E.
――Enter the number you want using the number buttons on the remote control.
PC Connection Cable
-- The displayed image may differ depending on the model.
Select a method to connect to MDC to receive the MDC signal.
•• RS232C cable
Communicate with MDC via the RS232C-stereo cable.
•• RJ45(LAN) cable
Communicate with MDC via the RJ45 cable.
Device ID Auto Set
――Assign ID number automatically for all connected products.
59
Network Status
HOME
Check the current network and Internet connection.
→ Network Status → ENTER E
Network Status
-- The displayed image may differ depending on the model.
60
On/Off Timer
HOME
→ On/Off Timer → ENTER E
――You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On/Off Timer
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time first.
(On Timer 1 ~ On Timer 7)
-- The displayed image may differ depending on the model.
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want On Timer to turn on your product.
-- The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left
and right arrow buttons to change entry fields.
•• Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
•• Source: Select the input source of your choice.
•• Content (when the Source is set to Internal/USB): From the USB device or internal memory device, select a folder
containing content you want to play when the product turns on. Content can include music, photo or video files.
――This function is available only when a USB device is connected.
――If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function does not
operate correctly.
――If there is only one photo file in the USB, the Slide Show will not play.
――If a folder name is too long, the folder cannot be selected.
――Each USB you use is assigned its own folder. When using more than one of the same type of USB, make sure the folders
assigned to each USB have different names.
――We recommend that you use a USB memory stick and a multi card reader when using On Timer.
――The On Timer function may not work with USB devices with a built-in battery, MP3 players, or PMPs made by some
manufacturers because the product can take too long to recognize these devices.
61
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want Off Timer to turn off your product.
-- The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left
and right arrow buttons to change entry fields.
Holiday Management
Timer will be disabled during a period specified as a holiday.
•• Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Save button.
The period will be added to the list of holidays.
-- Start: Set the start date of the holiday.
-- End: Set the end date of the holiday.
――Delete: Delete selected items from the list of holidays.
――Edit: Select a holiday item and then change the date.
•• Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
-- Press E to select the On Timer and Off Timer settings you do not want to activate.
-- The selected On Timer and Off Timer will not activate.
62
Ticker
HOME
→ Ticker → ENTER E
Input text while a video or image is displayed and display the text on the screen.
•• Off / On
•• Message: Enter a message to display on the screen.
•• Time: Set the Start Time and End Time to display a Message.
•• Font options: Specify the text font and colour for the message.
Ticker
•• Position: Select an orientation to display a Message.
•• Scroll: Specify the scroll Direction and Speed for the message.
•• Preview: Preview configured caption settings.
-- The displayed image may differ depending on the model.
63
More settings
HOME
The picture settings menu appears.
→ More settings → ENTER E
More settings
-- The displayed image may differ depending on the model.
64
URL Launcher
For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
――To use the URL Launcher feature, set Play via to URL Launcher in System.
→ URL Launcher → ENTER E
HOME
Signage Player
Change URL
pm
12:00
URL Launcher
January 1 2015
Clone Product
ID Settings
Network Status
On/Off Timer
Ticker
More settings
-- The displayed image may differ depending on the model.
65
Chapter 06
Picture
The layout of the Picture menu options may vary depending on the product.
Picture Size
Picture
Picture
OnScreen Display
Network
Picture Size
HDMI Black Level
Reset Picture
Normal
MENU m → Picture → Picture Size → ENTER E
――Different screen adjustment options are displayed depending on the current input source.
•• 16:9: Sets the picture to 16:9 wide mode.
•• Zoom1: Use for moderate magnification. Cuts off the top and sides.
System
•• Zoom2: Use for a stronger magnification.
Support
•• Smart View 2: Reduces the 16:9 picture by 25%.
•• Smart View 1: Reduces the 16:9 picture by 50%.
•• 4:3: Sets the picture to basic (4:3) mode.
――Do not set your product to 4:3 format for a long time.
-- The displayed image may differ depending on the model.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen burn)
which is not covered by the warranty.
•• Screen Fit: Displays the full image without any cut-off when HDMI1, HDMI2(720p / 1080i / 1080p) or Component (1080i/
1080p) signals are inputted.
•• Custom: Changes the resolution to suit the user's preferences.
•• Original ratio: If the input source is HDMI1, HDMI2 (PC connection), the video will display in the original aspect ratio.
66
Position
HDMI Black Level
Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Screen Fit
or Custom.
――To use the Position function after selecting Zoom1, Zoom2, Screen Fit or Custom, follow these
MENU m → Picture → HDMI Black Level → ENTER E
steps.
1
Press the d button to select Position. Press the E button.
2
Press the u or d button to move the picture up or down.
3
Press the E button.
Zoom/Position
Adjusts the picture zoom and position. This option is available when the input source is set to HDMI1,
HDMI2 (1080i/1080p), Component (1080i/1080p), AV. Picture Size must be set to Custom for the
option to be available.
1
Press the d button to select Zoom/Position. Press the E button.
2
Select the Zoom or Position. Press the E button.
3
Press the u/d/l/r button to move the picture.
4
Press the E button.
Selects the black level on the screen to adjust the screen depth.
•• Auto / Low / Normal
――Available only in HDMI mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p).
Reset Picture
MENU m → Picture → Reset Picture → ENTER E
Restore all picture settings to default.
――If you want to reset the picture to its original position, select Reset in the Zoom/Position screen.
――The picture will be set to its default position.
67
Chapter 07
OnScreen Display
PIP
OnScreen Display
Picture
OnScreen Display
Network
System
PIP
MENU m → OnScreen Display → PIP → ENTER E
Display Orientation
-- For PIP sound, refer to the Sound Select instructions.
Message Display
Menu Language
-- If you turn the product off while watching in the PIP mode, PIP mode will remain after power Off/On.
English
-- You may notice that the picture in the PIP screen becomes slightly unnatural when you use the main screen to view a game or karaoke.
Reset OnScreen Display
Support
-- The displayed image may differ depending on the model.
PIP Settings
The picture from the external video source will be in the main screen and the picture from the product will be in the PIP subpicture screen.
Main picture
Sub picture
AV / Component
HDMI1 / HDMI2
HDMI1 / HDMI2
AV / Component
――If Source Content Orientation is set to Portrait, PIP is disabled.
68
•• PIP (Off / On): Activate or deactivate the PIP function.
•• Source: You can select a source of the sub picture.
•• Size (
,
,
,
,
,
,
): Select a size for the subpicture.
•• Position (
,
,
,
,
): Select a position for the sub-picture.
――In double (
,
,
,
) mode, you cannot select Position.
•• Sound Select (Main / Sub): You can choose to listen to the sound from the Main picture or the
Sub picture.
Display Orientation
MENU m → OnScreen Display → Display Orientation → ENTER E
Onscreen Menu Orientation
Set the menu screen orientation.
•• Landscape: Display the menu in landscape mode (default).
•• Portrait: Display the menu in portrait mode on the right side of the product screen.
Source Content Orientation
Set the orientation of content from external devices connected to the product.
•• Landscape: Display the screen in landscape mode (default).
•• Portrait: Display the screen in portrait mode.
――If PIP is set to On, Source Content Orientation is disabled.
Aspect Ratio
Set the rotated screen to be either full screen or original.
•• Full Screen: Display the rotated screen in full screen.
•• Original: Display the rotated screen in the original aspect ratio.
――Available only when Source Content Orientation is set to Portrait.
――If PIP is set to On, Aspect Ratio is disabled.
69
Message Display
Menu Language
MENU m → OnScreen Display → Message Display → ENTER E
MENU m → OnScreen Display → Menu Language → ENTER E
Source Info
Set the menu language.
――A change to the language setting will only be applied to the onscreen menu display. It will not be
applied to other functions on your PC.
Select whether to display the source OSD when the input source changes.
•• Off / On
No Signal Message
Select whether to display the no-signal OSD when no signal is detected.
•• Off / On
Reset OnScreen Display
MENU m → OnScreen Display → Reset OnScreen Display → ENTER E
This option returns the current settings under OnScreen Display to the default factory settings.
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
•• Off / On
Download Status Message
Select to display the status when downloading content from a server or other device.
•• Off / On
70
Chapter 08
Network
Network
Picture
Network Status
OnScreen Display
Network Settings
Network
Server Network Settings
System
Device Name
Support
Network Status
MENU m → Network → Network Status → ENTER E
You can check the current network and Internet status.
Network Settings
MENU m → Network → Network Settings → ENTER E
Configure network settings to use various smart hub features such as Internet search, content sharing through a home
network and feature updates.
-- The displayed image may differ depending on the model.
Network type
•• Wired
71
Network Settings (Wired)
•• Depending on how your network is configured, you may be able to attach your product to your
LAN by connecting the LAN port on the back of your product directly to a network wall outlet using
a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router elsewhere in
your house.
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
•• You can attach your product to your LAN by connecting the LAN port on the back of your product
to an external modem using a LAN cable.
See the diagram below.
LAN
The LAN Port on the Wall
RJ45
LAN
External Modem
(ADSL / VDSL)
The Modem Port on the Wall
Modem Cable
RJ45
If you have a Dynamic Network, you should use an ADSL modem or router that supports the Dynamic
Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP
address, subnet mask, gateway, and DNS values your product needs to access the Internet so you do not
have to enter them manually. Most home networks are Dynamic Networks.
LAN Cable
•• You can attach your product to your LAN by connecting the LAN port on the back of your product
to an IP Sharer which is connected to an external modem. Use LAN cable for the connection. See
the diagram below.
LAN
The Modem Port on the Wall
External Modem
(ADSL / VDSL)
Modem Cable
IP Sharer
(having DHCP server)
LAN Cable
LAN Cable
RJ45
Some networks require a Static IP address. If your network requires a Static IP address, you must enter the
IP address, subnet mask, gateway, and DNS values manually on your product Cable Setup Screen when
you set up the network connection. To get the IP address, subnet mask, gateway, and DNS values, contact
your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your computer.
――You can use ADSL modems that support DHCP if your network requires a Static IP address.
――ADSL modems that support DHCP also let you use Static IP addresses.
LAN Cable
72
Set the network connection to use Internet services such as perform software upgrades.
2
In the pop-up menu that appears, click Status.
Automatic Network Settings (Wired)
3
On the dialog that appears, click the Support tab.
4
On the Support Tab, click the Details button. The Network connection values are displayed.
Connect to the network using a LAN cable.
Make sure a LAN cable is connected first.
How to set up automatically
How to set up manually
1
Set Network type to Wired from the Network Settings page.
1
Set Network type to Wired from the Network Settings page.
2
Press the Connect button to start Network Settings.
2
Press the Connect button to start Network Settings.
-- The Connect button is only enabled when the LAN cable is properly connected.
3
The network test screen appears and verifies the network connection.
When the connection has been verified, the “Wired network and Internet connection
completed.” message appears.
――If the connection process fails, check the LAN port connection.
――If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section, network setup.
-- The Connect button is only enabled when the LAN cable is properly connected.
3
The network test screen appears and the verification process starts. Press Stop. The verification
process stops.
4
Select IP Settings on network connection screen. The IP Settings screen appears.
5
Select the field at the top, press E, and then set IP Settings to Enter manually. Repeat the entry
process for each field in the IP Address.
Manual Network Settings (Wired)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and DNS server
address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
――Setting IP Settings to Enter manually automatically changes DNS Setting to Enter manually.
6
When done, select OK at the bottom of the page, and then press E. The network test screen
appears and the verification process starts.
7
When the connection has been verified, the “Wired network and Internet connection
completed.” message appears.
Right click the Network icon on the bottom right of the screen.
73
Server Network Settings
Device Name
MENU m → Network → Server Network Settings → ENTER E
MENU m → Network → Device Name → ENTER E
Connect to server
To run Player connect to a network.
Select or enter a device name.
This name can be shown on network remote controls over the network.
•• [VideoWall]Player1~6 / User Input
•• Server Address / SSL / Port
――If the SSL option is enabled, the server is configured to use https and data transfer is encrypted.
――Enter the server IP address and port number. Use 7001 as the port number. (If unable to connect to
the server using port number 7001, check with your server administrator to find the correct port
number and then change the port number.)
MagicInfo Mode
Select the appropriate MagicInfo Mode depending on the environment where you are using the
product.
•• Lite / Premium
Server Access
Select a method to connect the server network.
•• Allow / Deny
FTP Mode
Specify the FTP operating mode.
•• Active / Passive
74
Chapter 09
System
System
Picture
OnScreen Display
Network
System
Accessibility
Accessibility
Setup
Time
Auto Source Switching
MENU m → System → Accessibility → ENTER E
Voice Guide
Power Control
Eco Solution
Voice Guide
Device Manager
Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language.
Support
-- The displayed image may differ depending on the model.
•• Off / On
――Volume, Speed, Pitch and Description Level are enabled only when Voice Guide is set to On.
Volume
Set the volume level for the Voice Guide.
•• Loud / Medium / Soft
Speed
Set the speed of the Voice Guide.
•• Fast / Normal / Slow
Pitch
Tune the pitch of the Voice Guide.
•• High / Medium / Low
75
Menu Transparency
Time
Adjust transparency of menu box.
•• High / Medium / Low
High Contrast
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque
when the option is selected.
•• Off / On
MENU m → System → Time → ENTER E
You can configure Clock Set or Sleep Timer. You can also set the product to automatically turn on or off
at a specified time using the Timer function.
Clock Set
Select Clock Set. Select Date or Time, and then press E.
Enlarge
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right
arrow buttons to move from one entry field to the next. Press E when done.
――Available only when Clock Mode is set to Manual.
Set whether to enlarge highlighted item in Menu.
――You can set the Date and Time directly by pressing the number buttons on the remote control.
•• Off / On
DST
Setup
Switches the DST (Daylight Saving Time) function on or off.
Off / Auto / Manual
•• Start Date: Set the start date of Daylight Saving Time.
MENU m → System → Setup → ENTER E
•• End Date: Set the end date of Daylight Saving Time.
Initial settings (Setup)
•• Time Offset: Select the correct time offset your timezone.
――Start Date, End Date and Time Offset are enabled only when DST is set to Manual.
After powering on the product for the first time, configure basic settings such as the language, channel
and time.
Sleep Timer
button.
Press the
――Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
Automatically shuts off the product after a preset period of time.
If you want to change the PIN number, use the Change PIN function.
(Off / 30 min / 60 min / 90 min / 120 min / 150 min / 180 min)
――Use the up and down arrows to select a period of time, and then press E. To cancel Sleep Timer,
select Off.
76
Auto Source Switching
Power Control
MENU m → System → Auto Source Switching → ENTER E
MENU m → System → Power Control → ENTER E
Turning on the display with Auto Source Switching On, and the previous video source selection is not
active, the display will automatically search the different video input sources for active video.
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched for
active video.
The Primary Source selection will be activated, if the current video source is not recognized.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognized, the display will perform two searches
for an active source, each search checking the primary and then secondary source. If both searches fail,
the display will return to the first video source and display a message indicating that there is no signal.
When the Primary Source selection is set to All, the display will search all the video source inputs twice
in sequence looking for an active video source, returning back to the first video source in the sequence if
no video is found.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is connected.
――The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
――The Primary Source Recovery function is disabled if Primary Source is set to All.
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is
not needed.
•• Off / On
Max. Power Saving
Turns off the product to reduce power consumption after the PC has been left idle for a specified period
of time.
•• Off / On
――Available only HDMI mode.
Standby Control
You can set the screen standby mode to be applied when an input signal is received.
•• Auto
Power-saving mode will activate if no input signals are detected even though a source device is
connected to the display.
The message No Cable Connected will appear if no source device is connected.
•• Off
The message No Cable Connected will appear if no input signals are detected.
――The Standby Control option is only enabled when Source is set to HDMI1, HDMI2.
――If No Cable Connected is displayed although a source device is connected, check the cable
connection.
――If No Signal Message is set to Off, the No Cable Connected message does not appear.
If this is the case, set No Signal Message to On.
•• On
Power-saving mode will activate if no input signals are detected.
77
Network Standby
Device Manager
This feature keeps the network power on when the product turns off.
•• Off / On
MENU m → System → Device Manager → ENTER E
Configure options for external input devices connected to the product.
Eco Solution
Keyboard Settings
Connecting a keyboard to the product displays the Keyboard Settings menu.
MENU m → System → Eco Solution → ENTER E
Select Keyboard
No Signal Power Off
Select a keyboard you want to use from the available connected keyboards.
――It is possible to use only one connected keyboard.
Save power by turning the device off when no signal is received from any source.
•• Off / 15 min / 30 min / 60 min
――Disabled when an attached PC is in power saving mode.
――The product will automatically power off at a specified time. The time can be changed as required.
Auto Power Off
The product will automatically turn off if you don’t press a button on the remote or touch a button on
product front panel within select hours to prevent overheating.
•• Off / 4 hours / 6 hours / 8 hours
Keyboard Options
――Depending on the country.
Keyboard Language
Specify the keyboard input language.
Keyboard type
Specify the keyboard type.
Switch Input Language
Configure the key combination used to change the input language.
Mouse Settings
Connecting a mouse to the product displays the Mouse Settings menu.
Select Mouse
Configure mouse connection settings or options for connected mouse devices.
――Among connected mouse devices, only one mouse can be used.
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Mouse Options
――Depending on the country.
Primary Button
Select a button on the mouse that will perform basic functions (click and enter).
•• Left (default) / Right
Play via
MENU m → System → Play via → ENTER E
Select the appropriate Play via mode depending on the environment where you are using the product.
The home screen may be different depending on the setting.
•• MagicInfo / URL Launcher
Pointer Speed
Set the mouse pointer speed.
•• Slow / Standard / Fast
Change PIN
Pointer Settings
MENU m → System → Change PIN → ENTER E
Specify the pointer size, speed and shape.
The Change PIN screen will appear.
Pointer Size
Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm
New PIN.
Specify the pointer size.
•• Small / Medium / Large / Extra Large
When the Confirm screen disappears, press the Close button. The product has memorised your new PIN.
――Default password: 0 - 0 - 0 - 0
Pointer Speed
Specify the pointer speed. A higher speed increases the pointer sensitivity.
•• Slow / Standard / Fast
Pointer Image
Specify the pointer shape.
•• Image 1 ~ Image 10
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Security
HDMI Sound
MENU m → System → Security → ENTER E
MENU m → System → HDMI Sound → ENTER E
Safety Lock
Select whether to hear from AV(HDMI) or PC(DVI).
•• AV(HDMI) / PC(DVI)
――Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
It sets safe lock function.
•• Off / On
General
All the menus and buttons of the product and remote control, except for the LOCK button on the remote
control, will be locked by the Safety Lock function.
MENU m → System → General → ENTER E
To unlock the menus and buttons, press the LOCK button and then enter the password (default password:
0 - 0 - 0 - 0).
Smart Security
Power On Button
Security provided to protect your TV and connected storage devices against viruses includes.
Enable or disable the power button on the remote control when Safety Lock is On.
Smart Security
•• Off / On
USB Auto Play Lock
Select whether to automatically play MagicInfo content saved on a connected USB device.
•• Off
Play MagicInfo content saved on the USB device automatically.
•• On
Do not play MagicInfo content saved on the USB device automatically.
――Connecting a USB device containing MagicInfo content displays "USB Auto Play Lock : On" for
five seconds.
Use this option to turn Smart Security protection On/Off.
•• Off / On
Scan
Inspect the TV and connected storage devices to check for viruses.
Isolated List
This is the list of items that have been Isolated for containing viruses.
Allowed List
This is the list of items that have been Allowed as not containing viruses.
80
Settings
Set the Smart Security options.
Auto Scan
Scan automatically when the TV is turned on.
•• Off / On
Move to Isolated List automatically
Moves viruses to the Isolated List automatically.
•• Off / On
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
•• Off / On
DivX® Video On Demand
Shows the registration code authorized for the product.
If you connect to the DivXⓇ web site and register using that code, you can download the VOD
registration file.
For more information about DivXⓇ VOD, visit “http://vod.divx.com”.
Reset System
MENU m → System → Reset System → ENTER E
This option returns the current settings under system to the default factory settings.
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Chapter 10
Support
Software Update
MENU m → Support → Software Update → ENTER E
The Software Update menu lets you upgrade your product software to the latest version.
――Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade.
――When you upgrade software, all video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can
easily reset them after the upgrade.
Update now
Update the software to the latest version.
Auto update
This feature automatically updates the product when not in use.
•• Off / On
Contact Samsung
MENU m → Support → Contact Samsung → ENTER E
View this information when your product does not work properly or when you want to upgrade the software.
You can find information regarding our call centres and how to download products and software.
――Contact Samsung and find the product Model Code and Software Version.
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Go to Home
Accessible using the HOME
button on the remote control.
MENU m → Support → Go to Home → ENTER E
――Refer to the "Home feature" chapter for details on sub-menu items.
Go to Home to play a variety of content from a memory device or a connected network.
Reset All
MENU m → Support → Reset All → ENTER E
This option returns all the current settings for a display to the default factory settings.
83
Chapter 11
Playing photos, videos and music (Media Play)
Enjoy videos, photos, music files saved on a USB Mass Storage Class (MSC) device.
Play photos, videos or music saved on a storage device.
Play a variety of content using the following methods.
•• Using a USB device: Play media content such as videos, photos and music from a USB device.
•• Connecting a storage device: Play media content saved on a storage device such as a smartphone, camera, PC or cloud service.
Read the following before using media play with a USB device
Caution
•• Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost.
Samsung Electronics is not liable for any damage or loss of data.
•• Do not remove a USB device while it is loading.
•• If a USB device is connected using a USB extension cable, the USB device may not be recognized or files saved on the device may not be able to be read.
•• If the product does not recognize a connected USB device, the files on the USB device may be corrupted or may not be able to be played.
If this occurs, connect the USB device to the PC to format the device, then make sure the device is connected properly.
•• USB HDD greater than 2TB is not supported.
84
Compatible devices with media play
•• Some USB digital cameras, smartphones and audio devices may not be compatible with the product.
•• Media play is only compatible with USB MSC devices.
•• MSC device refers to a Mass Storage Class Bulk-Only Transport device.
Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs. (USB hubs are not supported.)
These MSC devices must be connected directly to a USB port on the product.
•• If more than one Picture Transfer Protocol (PTP) device is connected, only one will work at a time.
•• If multiple MSC devices are connected, some devices may not be recognized. USB devices that require high power (higher than 500mA or 5V) may not be supported.
•• If an overheating warning message appears when a USB device is connected or used, the USB device may not be recognized or function properly.
•• The screensaver activates if the product is left idle for a period of time specified in Auto Protection Time.
•• Power-saving mode on some external hard disk drives may automatically deactivate after connecting to the product.
File system and formats
•• Media play may not function properly with unlicenced multimedia files.
•• Media Transfer Protocol (MTP) is not supported.
•• Supported file systems include FAT16, FAT32 and NTFS (read only).
•• Media play supports the sequential JPEG format.
It does not support the progressive JPEG format.
•• Images with a higher resolution take longer to be displayed on the screen.
•• The maximum JPEG resolution supported is 15360x8640 pixels.
•• If a file is incompatible or corrupted, a message Not Supported File Format. appears.
•• When sorting files in folder view mode, a maximum of 1000 files can be displayed in each folder.
•• If a USB device contains 8000 files and folders or more, some files and folders may not open.
•• DRM MP3 files downloaded from websites that charge a fee cannot be played.
Digital Rights Management (DRM) refers to a system for protecting the copyrights of data circulated via the Internet or other digital media by enabling secure
distribution and/or disabling illegal distribution of the data.
85
Using a USB device
Connecting a USB device
1
Turn on your product.
2
Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product.
3
The Player page automatically appears as soon as a USB device connects to the product.
――If only one USB device is connected, files saved on the USB device are displayed automatically.
It is recommended to use a USB HDD that
has a power adapter.
――To view content saved on a USB device, connect the USB device to a USB port on the product.
Removing a USB device
Removing a USB device from Source
1
Press SOURCE on the remote control. Alternatively, go to Source using the OSD menu.
SOURCE → Source
It is recommended to remove a USB
device using the Disconnect USB Device
function.
2
Select USB from Source, and then press the TOOLS button on the remote control. The Options menu is displayed.
3
Select Disconnect USB Device and wait until the USB device is disconnected. The USB device is disconnected.
86
Playing media content from a PC/mobile device
Approving a PC/mobile device connection
Play photos, videos or music saved on a PC or mobile device.
To play media content from a PC or mobile device on the product, the connection with the PC or mobile device must be approved.
――The media playback feature is available on any devices that support DLNA DMC. The DLNA DMC feature allows you to search media content and control content
playback from a product after connecting a PC or mobile device to the product.
1
Press SOURCE on the remote control. Alternatively, go to Source using the OSD menu.
SOURCE → Source
2
Select Network from Source. The Network Device menu appears.
3
Select Options from the screen, and then select Multimedia Device Settings. A list of devices connected to the product will appear.
4
Select a device and approve the device connection. Playback is only available on devices that are permitted to connect.
――Sending a media content playback request from a PC or mobile device displays a prompt asking if connection with the product is permitted. Conveniently connect
the devices using the prompt.
――For details on how to configure a network, refer to the section Network Settings.
――Ensure the product and PC are connected to the same network subnet.
All IP addresses are made up of four parts separated by dots.
(E.g. IP address 111.222.333.444) The product should have the same IP address as the PC, except for the fourth part of the address, if they are connected to the same
subnet. (E.g. 111.222.333.***)
87
When connected to a home network (DLNA)
Play content saved on a device connected to a home network.
――Playing media content using a non-Samsung DLNA server may result in a compatibility issue.
――Playback of some media content shared with a PC or mobile device may not be possible depending on the content encoding type or the content file format. Some
functions may not be available.
――Media content may not play properly if there is network congestion. If this is the case, use a USB device.
1
Press SOURCE on the remote control. Alternatively, go to Source using the OSD menu.
SOURCE → Source
2
Select Network from Source. The Network Device menu appears.
3
Select a device connected via the home network (DLNA). A list of files and folders shared with the selected device will appear.
4
Select media content to play from the list. Play the selected media content.
Features provided in the media content list page
SOURCE → Source → USB
The media content list page on a storage device provides the following features.
•• Sort by
Rearrange the media content list under the selected file format in a desired view mode.
-- This menu item is not available if Filter is set to All.
•• Filter
Among Photos, Videos and Music content saved on a storage device, view content files under a desired file format only.
•• Options
-- This menu item is not available if Filter is set to All.
88
Menu items in the media content list page
Option Name
Operations
Photos
Videos
Music
Slide Show
Start a slideshow.
――This menu item is not available if Sort by is set to Folder.
Encoding
Select an encoding language if the title of media content appears corrupted.
c
Rename Playlist
Rename a playlist.
c
Delete Playlist
Delete a playlist.
c
Add to Playlist
Add files to a playlist or create a new playlist.
c
Play Selected
Select and play desired content from the media content list.
c
c
c
Send
Send media content to another storage device. This is similar to the "copy" feature
on PCs.
c
c
c
Index
Select an index to conveniently locate media content if a storage device contains a
lot of media content.
――Provided indices include dates and alphanumeric characters.
c
c
c
c
――This menu item is not available if Sort by is set to Folder.
89
Available buttons and features during photo playback
Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear.
•• Pause / Play
Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder.
-- Pressing the INFO button while a
device name is selected will display
information about the selected device.
-- Pressing the INFO button while a file is
selected will display information about
the selected file.
•• Previous / Next
View the previous or next photo.
•• Settings
Option Name
Slideshow Settings
Operations
Speed: Change the slideshow speed.
Effects: Apply transition effects between photos.
Rotate
Rotate photos.
Zoom
Zoom in on photos up to 4x.
Background Music
Play background music while viewing photos.
――Make sure a music file is saved on the same device.
――The mini player is displayed while background music (Background Music) is playing. Using the mini player, pause the music currently
playing or change to another music.
Send
Send open photos to another storage device. This is similar to the "copy" feature on PCs.
Information
View information about a file.
90
Available buttons and features
during video playback
Option Name
Select Scene
Operations
Thumbnails: Select a scene and play the video from the scene.
――Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video
contains audio only or 3) the video play time is shorter than 60 seconds.
Pressing the E or TOOLS button displays the following buttons. The RETURN
button makes the buttons disappear.
Chapter Titles: Select and play another video in the same folder.
Time Bar: You can use the l and r buttons to scan through the file in 10-second intervals or
enter a specific time value to jump to that point in the video.
•• Pause / Play
Pause or play a video.
The following features are available in pause mode. Note that sound cannot
be heard in pause mode.
•• Rewind / Fast forward
Rewind or fast forward a video. Speed up playback up to 3x, if required. To
change the playback speed to the original speed, select ∂.
Subtitle
Language / Sync / Reset Sync / Size / Encoding
――If the subtitle is displayed incorrectly, change Encoding options.
Repeat
Configure Repeat.
Off
Repeat One: Play the current video repeatedly.
•• Previous / Next
To play the previous video, select  twice. Selecting  once will play the
current video from the beginning.
To play the next video, select ‚.
•• Settings
Repeat All: Play all videos in a folder repeatedly.
Rotate
Rotate an image.
Picture Size
Change the screen size (Picture Size). Supported screen sizes vary depending on the image.
Information
View information about a file.
91
Available buttons and features during music playback
•• Pause / Play
Pause or play music.
•• Rewind / Fast forward
Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice.
•• Previous / Next
To play the previous music file, select  twice. Selecting  once will play the current music from the beginning.
To play the next music file, select ‚.
•• Repeat
Configure Repeat mode. Repeat One plays the current music file repeatedly. Repeat All plays all files in a folder repeatedly.
•• Shuffle
Enable or disable shuffle playback mode.
•• Select Speakers
Not Available.
•• Sound Mode
Not Available.
92
Supported Subtitle and Media play file formats
Subtitle
External
Internal
•• MPEG-4 timed text (.ttxt)
•• Xsub
Container: AVI
•• SAMI (.smi)
•• SubStation Alpha
Container: MKV
•• SubRip (.srt)
•• SubViewer (.sub)
•• Advanced SubStation Alpha
Container: MKV
•• Micro DVD (.sub or .txt)
•• SubStation Alpha (.ssa)
•• SubRip
Container: MKV
•• Advanced SubStation Alpha (.ass)
•• Powerdivx (.psb)
•• MPEG-4 timed text
Container: MP4
Supported image resolutions
File Extension
Type
Resolution
*.jpg, *.jpeg
JPEG
15360 x 8640
*.png
PNG
1920 x 1080
*.bmp
BMP
1920 x 1080
*.mpo
MPO
15360 x 8640
93
Supported music file formats
File Extension
Type
Codec
Comments
*.mp3
MPEG
MPEG1 Audio Layer 3
*.m4a, *.mpa, *.aac, *.3ga
MPEG4
AAC
*.flac
FLAC
FLAC
The Seek (jump) function is not supported.
Supports up to 2 channel
Supported Video Formats
•• Video content will not play, or not play correctly, if there is an error in the content or the container.
•• Sound or video may not work if the contents have a standard bitrate/frame rate above the compatible Frame/sec listed in the table above.
•• If the Index Table is in error, the Seek (Jump) function is not supported.
•• You may experience file stuttering while playing a video through a network connection.
•• The menu may take longer to appear if the video’s bit rate exceeds 10Mbps.
•• Some USB/digital camera devices may not be compatible with the player.
Video Decoder
Audio Decoder
Supports up to H.264, Level 4.1
Supports up to WMA 10 Pro 5.1 channel.
H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported.
WMA lossless audio is not supported.
For all Video codecs except MVC, VP8, VP6:
QCELP, AMR NB/WB are not supported.
•• Below 1280 x 720: 60 frame max
If Vorbis is only in Webm container, supports up to 2 channel.
•• Above 1280 x 720: 30 frame max
GMC 2 over is not supported.
Supports only BD MVC Spec.
94
File
Extension
Container
*.avi
AVI
*.mkv
MKV
*.asf
ASF
*.wmv
MP4
*.mp4
3GP
*.mov
VRO
*.3gp
VOB
*.vro
PS
*.mpg
TS
Video Codec
DivX 3.11 / 4.x / 5.x / 6.x
Resolution
1920 x 1080
Frame rate
(fps)
6~30
Bit rate
(Mbps)
30
Audio Codec
AC3
LPCM
ADMPCM
MPEG4 SP / ASP
(IMA, MS)
AAC
HE-AAC
H.264 BP / MP / HP
WMA
DD+
Motion JPEG
MPEG(MP3)
*.mpeg
DTS Core
*.ts
Window Media Video v9
G.711(ALaw,μ-Law)
*.tp
*.trp
MPEG2
*.mov
*.flv
MPEG1
*.vob
*.svi
*.m2ts
*.mts
*.divx
*.webm
WebM
VP6
640 x 480
MVC
1920 x 1080
VP8
4
24 / 25 / 30
40
6 ~ 30
8
Vorbis
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Chapter 12
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Before calling Samsung Customer Service
Centre, test your product as follows. If
the problem persists, contact Samsung
Customer Service Centre.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
If the screen remains blank, check the PC
system, video controller and cable.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Cable Connected is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).
96
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connection is secure.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product and
PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the
screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust
the screen settings.)
Screen issue
The power LED is off. The screen will not switch on.
Make sure that the power cord is connected.
No Cable Connected is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's maximum
resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to
the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
The screen is not clear. The screen is blurry.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
97
Screen issue
The screen appears unstable and shaky.
There are shadows or ghost images left on the screen.
Check that the resolution and frequency of the PC and graphics card are set within a range compatible
with the product. Then, change the screen settings if required by referring to the Additional
Information on the product menu and the Standard Signal Mode Table.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
The product will turn off automatically.
Go to System and make sure Sleep Timer is set to Off.
Press any key on the keyboard or move the mouse to return to the previous screen.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after 10 to 15
minutes.
Picture quality of the product is different from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving
objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean
the product is defective.
A cell phone within a distance of one-meter radius may cause static on Analogue and digital products.
The brightness and colour do not look normal.
Go to System and adjust the Eco Solution settings.
Reset the screen settings to the default settings.
Broken lines are displayed on the edges of the screen.
If Picture Size is set to Screen Fit, change the setting to 16:9.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a
Samsung Service Centre to resolve the issue.
98
Screen issue
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or if the
signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.
The screen cannot be displayed in full screen.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and bottom of
the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound
card or software programme.
Video is available but there is no sound.
If an HDMI cable is connected, check the audio output settings on the PC.
If a source device is used
•• Make sure the audio cable is properly connected to the audio input port on the product.
•• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box
may need to be changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
99
Sound issue
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
There is audible sound when the volume is muted.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
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Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it
is recommended to use right-angle cables.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
The PIP menu is not available.
The menu is enabled or disabled depending on the Source mode.
When I try to change the PC resolution, a message "The
defined resolution is not supported." appears.
The message "The defined resolution is not supported." appears if the input source resolution
exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is connected to the
product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode.
Displayed picture colours may not look normal. Video or sound may not be available. This can occur if
a source device that only supports an older version of the HDMI standard is connected to the product.
Make sure to connect the audio cable to the correct input jack to enable audio.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognize HDMI signals that do not include sound. In
this case, manually select a sound input.
Sound input
Screen mode
PC
Auto
PC settings
DVI PC
Audio In(Stereo ports)
PC settings
101
Other issue
The IR sensor is not functioning.
Make sure the sensor light turns on when a button is pressed on the remote control.
•• If the sensor light does not turn on, turn the power switch off and then on again on the back of
the product.
(The power LED lights up red when the screen is switched off.)
If the sensor light still does not turn on after the power switch is turned off and then on again, an
internal jack may be disconnected.
Contact your nearest service centre to have the product serviced.
•• If the sensor light that is on does not flash red when a button is pressed on the remote control,
the IR sensor may be defective.
Contact your nearest service centre to have the product serviced.
•• This function is available only when a source device, such as a DVD player and STB, is connected
to the product via an HDMI (RGB signal) cable.
102
Q&A
Question
How can I change the frequency?
Answer
Set the frequency on your graphics card.
•• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings →
Advanced → Monitor and adjust the frequency in Monitor Settings.
•• Windows ME/2000: Go to Control Panel → Display → Settings → Advanced → Monitor and
adjust the frequency in Monitor Settings.
-- Refer to the user manual for your PC or
graphics card for further instructions on
adjustment.
•• Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize →
Display Settings → Advanced Settings → Monitor and adjust the frequency in
Monitor Settings.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display →
Adjust resolution → Advanced Settings → Monitor and adjust the frequency in
Monitor Settings.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
→ Adjust resolution → Advanced Settings → Monitor and adjust the frequency in
Monitor Settings.
How can I change the resolution?
•• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings and
adjust the resolution.
•• Windows ME/2000: Go to Control Panel → Display → Settings and adjust the resolution.
•• Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize →
Display Settings and adjust the resolution.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display →
Adjust Resolution and adjust the resolution.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
→ Adjust Resolution and adjust the resolution.
103
Question
How do I set powersaving mode?
Answer
•• Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display
→ Screen Saver Settings or BIOS SETUP on the PC.
•• Windows ME/2000: Set power-saving mode in Control Panel → Display →
Screen Saver Settings or BIOS SETUP on the PC.
•• Windows Vista: Set power-saving mode in Control Panel → Appearance and Personalization
→ Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization →
Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 8: Set power-saving mode in Settings → Control Panel →
Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on
the PC.
104
Chapter 13
Specifications
General
Model Name
Dimensions
(W x H x D)
SBB-SS08E
With Holder
321.6 x 203.4 x 35.1 mm / 12.7 x 8.0 x 1.4 inches
Without Holder
312.4 x 194.2 x 32.4 mm / 12.3 x 7.6 x 1.3 inches
Weight
1.3 kg / 2.9 Ibs
Power Supply
AC 100 to 240 VAC (+/- 10%), 60 / 50 Hz ± 3 Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
Temperature : 0 C - 40 C (32 F - 104 F)
Humidity : 10% - 80%, non-condensing
Storage
Temperature : -20 C - 45 C (-4 F - 113 F)
Humidity : 5% - 95%, non-condensing
Supported models
UDE-A, UDE-B, UDE-C
――Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor
settings.
Monitor installation takes place automatically. However, you can customize the installation settings if desired.
――This device is a Class A digital apparatus.
105
PowerSaver
The power-saving function of this product reduces power consumption by switching off the screen and changing the colour of the power LED if the product is not used
for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Powersavign mode only functions when the product is connected to a PC with a power-saving function.
PowerSaver
Normal Operation
Rating
Power Indicator
Green LED On
Power Consumption
17 W
Typical
13 W
Max
19 W
Power saving mode
Power off
(SOG Signal : Not Support the DPM Mode)
(Power Button)
Green LED Blinking
Red LED On
Less than 0.5 W
Less than 0.5 W
――The displayed power consumption level can vary in different operating conditions or when settings are changed.
――SOG (Sync On Green) is not supported.
――To reduce the power consumption to 0, turn off the switch at the back or disconnect the power cord. Disconnect the power cable if you will not be using the product
for an extended period of time (during vacation, etc.).
106
Preset Timing Modes
――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than
the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
――Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85 Hz, change the vertical
frequency to 60 Hz using the CDT product before you exchange it with the LCD product.
Synchronization
Resolution
Horizontal Frequency
30 – 90 kHz
Vertical Frequency
24 – 75 Hz
Optimum resolution
1920 x 1080 @ 60 Hz
Maximum resolution
1920 x 1080 @ 60 Hz
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC
does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings according to the following table by
referring to the graphics card user manual.
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 720 x 400
31.469
70.087
28.322
-/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
MAC, 832 x 624
49.726
74.551
57.284
-/-
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA, 640 x 480
31.469
59.940
25.175
-/-
VESA, 640 x 480
37.861
72.809
31.500
-/-
VESA, 640 x 480
37.500
75.000
31.500
-/-
107
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 800 x 600
35.156
56.250
36.000
+/+
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 800 x 600
46.875
75.000
49.500
+/+
The time required to scan a single line
from the left to the right side of the
screen is called a horizontal cycle. The
reciprocal number of a horizontal cycle
is called horizontal frequency. Horizontal
frequency is measured in kHz.
VESA, 1024 x 768
48.363
60.004
65.000
-/-
VESA, 1024 x 768
56.476
70.069
75.000
-/-
VESA, 1024 x 768
60.023
75.029
78.750
+/+
-- Vertical Frequency
The product displays a single image
multiple times per second (like a
fluorescent light) to display what the
viewer sees. The rate of a single image
being displayed repeatedly per second is
called vertical frequency or refresh rate.
Vertical frequency is measured in Hz.
VESA, 1152 x 864
67.500
75.000
108.000
+/+
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
-/+
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
VESA, 1366 x 768
47.712
59.790
85.500
+/+
VESA, 1440 x 900
55.935
59.887
106.500
-/+
VESA, 1600 x 900 RB
60.000
60.000
108.000
+/+
VESA, 1680 x 1050
65.290
59.954
146.250
-/+
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
-- Horizontal Frequency
108
Chapter 14
Appendix
Responsibility for the Pay Service
(Cost to Customers)
――When the service is requested, in spite of in warranty, we may charge you for a visit from a service
technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• If a service technician gives instructions on how to use product or simply adjusts options without
disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
•• If a product is reinstalled or devices are connected additionally after installing the purchased
product for the first time.
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If customer requests instructions on how to use because of another company's product.
•• If customer requests instructions on how to use the network or another company's programme.
•• If customer requests software installation and setup for the product.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•• External impact or drop.
•• Use of supplies or separatly sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd.
•• Remodeling or repairing the product by customer.
•• Using it with incorrect voltage or non-authorised electrical connections.
•• Not following the "cautions" in User Manual.
Others
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp,
Filter, Ribbon, etc.)
――If customer requests a service in case the product has no defect, service fee may be charged. So
please read User Manual first.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through homeshopping or online.
109
WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset,
USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle
them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other
household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains
mercury, cadmium or lead above the reference levels in EC Directive 2006/66.
If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them
through your local, free battery return system.
110
Licence
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in
the United States and other countries.
DivX Certified Ⓡ to play DivX Ⓡ video up to HD 1080p, including premium
content.
DivXⓇ, DivX CertifiedⓇ and associated logos are trademarks of Rovi
Corporation or its subsidiaries and are used under license.
ABOUT DIVX VIDEO: DivXⓇ is a digital video format created by DivX, LLC, a subsidiary of Rovi
Corporation. This is an official DivX CertifiedⓇ device that has passed rigorous testing to verify that
it plays DivX video. Visit divx.com for more information and software tools to convert your files into
DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX CertifiedⓇ device must be registered in order to play
purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the
DivX VOD section in your device setup menu. Go to vod.divx.com for more information on how to
complete your registration.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 7,519,274
Open Source Licence. Notice
In the case of using open source software, Open Source Licences are available on the product menu.
Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send
email to oss.request@samsung.com.
111
Terminology
480i / 480p / 720p / 1080i /
1080p____ Each of the scanning
rates above refers to the number of
effective scanning lines that decides
the screen resolution. The scanning
rate may be indicated in i (interlaced)
or p (progressive), depending on the
scanning method.
- Scanning
Scanning refers to a process of sending
pixels that form an image progressively.
A larger number of pixels will deliver a
clearer and more vivid picture.
- Progressive
In progressive scan mode, all lines
of pixels are scanned one by one
(progressively) on the screen.
- Interlaced
In interlaced scan mode, every other
line of pixels is scanned from top to
bottom first and then the remaining
lines of pixels (that were not scanned)
are scanned.
Non-interlace Mode and Interlace
Mode____ Non-interlace mode
(progressive scan) displays a horizontal
line from the top to the bottom of a
screen progressively. Interlace mode
displays the odd number lines first
and the even number lines next. Noninterlace mode is mainly used in
monitors as it produces screen clarity
and interlace mode is mainly used in
TVs.
Dot Pitch____ The screen consist of
red, green and blue dots. A shorter
distance between the dots produces a
higher resolution. Dot pitch refers to the
distance between the shortest distance
between dots of the same colour. Dot
pitch is measured in millimeters.
Vertical Frequency____ The product
displays a single image many times
per second (like a fluorescent light that
flickers) to display an image for a viewer
to see. The rate of a single image being
displayed repeatedly per second is
called vertical frequency or refresh rate.
Vertical frequency is measured in Hz.
E.g. 60Hz refers to a single image being
displayed 60 times in one second.
Horizontal Frequency____ The time
required to scan a single line from the
left to the right side of the screen is
called a horizontal cycle. The reciprocal
number of a horizontal cycle is called
horizontal frequency. Horizontal
frequency is measured in kHz.
Source____ Input source refers to a
video source device connected to the
product such as a camcorder or video
or DVD player.
Component ports (green, blue and
red)____ The component ports, which
identify, transmit and receive contrast
signals, provide superior picture quality
to any other video connection methods.
DVD (Digital Versatile Disc)____ DVD
refers to a CD-sized mass storage disk
where you can save multimedia (audio,
video or game) applications using
MPEG-2 video compression technology.
Plug & Play____ Plug & Play is a
function that allows the automatic
exchange of information between a
monitor and PC to produce an optimum
display environment. The product uses
VESA DDC (international standard) to
execute Plug & Play.
HDMI (High Definition Multimedia
Interface)____ It is an interface that
can be connected to a digital audio
source as well as a high-definition video
source by using a single cable without
compression.
Resolution____ Resolution is the
number of horizontal dots (pixels) and
vertical dots (pixels) that form a screen.
It represents the level of display detail.
A higher resolution enables more
data to be displayed on the screen
and is useful to perform multiple tasks
simultaneously.
E.g. A resolution of 1920 X 1080 consists
of 1,920 horizontal pixels (horizontal
resolution) and 1,080 vertical pixels
(vertical resolution).
Multiple Display Control (MDC)____
MDC (Multiple Display Control) is an
application that allows multiple display
devices to be controlled simultaneously
using a PC. Communication between
a PC and monitor takes place using
RS232C (serial data transmission) and
RJ45 (LAN) cables.
112
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