Samsung | QM75F | Samsung QM98F User Manual

User Manual
QM75F QM98F
The color and the appearance may differ depending on the product, and
the specifications are subject to change without prior notice to improve the
performance.
Table of contents
Before Using the Product
Wall Mount Kit Specifications (VESA)
Copyright5
Safety Precautions
6
Cleaning6
Storage7
Electricity and Safety
7
Installation8
Operation10
Precautions when handling the panel
13
Checking the Components
14
Components14
Parts15
Control Panel
15
Reverse Side
17
Anti-theft Lock
18
Remote Control
19
Connection Using an IR Stereo Cable (sold
separately)21
Before Installing the Product (Installation
Guide)22
Unpacking the product
22
Switching between portrait and landscape 22
Ventilation
23
Installing the Wall Mount
Installing the Wall Mount
Remote Control (RS232C)
25
Cable Connection
25
Connection28
Control Codes
29
24
24
Using MDC
MDC Program Installation/Uninstallation 47
Installation47
Uninstallation47
Connecting to MDC
Using MDC via RS-232C (serial data
communications standards)
Using MDC via Ethernet
Connecting and Using
a Source Device
Before Connecting
Pre-connection Checkpoints
Preparations
24
38
38
Connecting to a PC
38
Connection Using an HDMI Cable
38
Connection Using an DP Cable
39
Connection using a DVI cable (Digital type) 39
Connection Using an HDMI-DVI Cable
40
Connection using the DVI-RGB cable 40
Connecting to a Video Device
Connection Using an HDMI-DVI Cable
Connection Using an HDMI Cable
41
41
42
Connecting to an Audio System
42
Attaching the Network box (Sold separately)43
Connecting the Network box (Sold separately)44
MagicInfo44
Changing the Input source
46
Source46
48
48
49
Home feature
Multi Screen51
Picture Mode52
On/Off Timer53
On Timer
53
Off Timer
53
Holiday Management54
Network Settings55
MagicInfo Player I56
ID Settings57
Device ID57
PC Connection Cable57
Video Wall58
Video Wall58
More settings60
2
Table of contents
Screen Adjustment
OnScreen Display
Picture Mode61
Multi Screen72
Multi Screen72
Backlight / Brightness / Contrast / Sharpness /
Color / Tint (G/R)62
Color Temperature63
White Balance63
Gamma64
Calibrated Value64
Picture Options65
Color Tone66
Digital NR66
HDMI Black Level66
Film Mode67
Dynamic Backlight67
Picture Size68
Picture Size68
Zoom/Position69
Resolution69
Display Orientation77
Onscreen Menu Orientation77
Source Content Orientation77
Aspect Ratio77
Screen Protection78
Pixel Shift78
Timer79
Immediate Display80
Side Gray80
Message Display80
Source Info80
No Signal Message80
MDC Message80
Menu Language81
Reset OnScreen Display81
Picture Off71
Reset Picture71
83
MagicInfo I Source84
Auto Source Switching85
Auto Source Switching85
Primary Source Recovery85
Primary Source85
Secondary Source85
DVI Connection86
Power Control87
Auto Power On87
PC Module Power87
Standby Control88
Network Standby88
Power Button88
Eco Solution89
Energy Saving89
Eco Sensor89
Screen Lamp Schedule90
No Signal Power Off90
Auto Power Off90
Temperature Control91
Auto Adjustment70
PC Screen Adjustment70
Power On Delay
System
Setup82
Initial settings (System)82
Time83
Clock Set
83
DST
83
Sleep Timer
83
Change PIN91
General92
Security92
HDMI Hot Plug92
Reset System93
3
Table of contents
Sound Adjustment
Specifications
HDMI Sound94
General108
Sound on Video Call95
Preset Timing Modes
110
Speaker Selection95
Reset Sound96
Support
Software Update97
Contact Samsung97
Go to Home97
Reset All97
Appendix
Responsibility for the Pay Service (Cost to
Customers)113
Not a product defect
113
A Product damage caused by customer's
fault
113
Others
113
Optimum Picture Quality and Afterimage
Burn-in Prevention
Optimum Picture Quality
Prevention of Afterimage Burn-in
114
114
114
License116
Troubleshooting Guide
Terminology117
Requirements Before Contacting Samsung
Customer Service Center
Testing the Product
Checking the Resolution and Frequency
Check the followings.
98
98
98
99
Q & A
106
4
Chapter 01
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2017 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•• An administration fee may be charged if either
–– (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
–– (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•• The amount of such administration charge will be advised to you before any work or home visit is carried
out.
5
Safety Precautions
Warning
Cleaning
――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
――Take the following steps when cleaning.
――The following images are for reference only. Real-life situations may differ from what is
shown in the images.
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
――Hold the power cable by the plug and do not touch the cable with
wet hands. Otherwise, an electric shock may result.
Activities marked by this symbol are prohibited.
3
Wipe the product with a clean, soft and dry cloth.
•• Do not use detergents that contain alcohol, solvent
or surface-active agents.
Instructions marked by this symbol must be followed.
!
•• Do not spray water or detergent directly on the
product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean
the exterior of the product.
5
Connect the power cord to the product when cleaning is
finished.
6
Power on the product and computer.
6
Storage
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create
white-colored stains on the product.
――Contact Customer Service Center if the inside of the product needs cleaning (service fee will
•• An electric shock or injury may result.
!
Do not bend or pull the power cord with force. Be careful not to leave
the power cord under a heavy object.
be charged).
Electricity and Safety
•• Damage to the cord may result in a fire or electric shock.
――The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Do not place the power cord or product near heat sources.
•• A fire or electric shock may result.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•• An electric shock or fire may result.
Clean any dust around the pins of the power plug or the power socket
with a dry cloth.
•• A fire may result.
Do not use multiple products with a single power socket.
•• Overheated power sockets may cause a fire.
!
Do not touch the power plug with wet hands. Otherwise, an electric
shock may result.
Insert the power plug all the way in so it is not loose.
•• An unsecure connection may cause a fire.
!
7
Installation
Caution
Do not disconnect the power cord while the product is being used.
•• The product may become damaged by an electric shock.
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON
TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT
SOURCES.
Only use the power cord provided with your product by Samsung. Do
not use the power cord with other products.
•• A fire may result.
•• A fire or electric shock may result.
Have a technician install the wall-mount hanger.
!
•• Installation by an unqualified person can result in an injury.
Keep the power socket where the power cord is connected
unobstructed.
•• Only use approved cabinets.
!
•• The power cord must be disconnected to cut off power to the
product when an issue occurs.
!
Do not install the product in poorly ventilated spaces such as a
bookcase or closet.
•• Note that the product is not completely powered down by using
only the power button on the remote.
•• An increased internal temperature may cause a fire.
Hold the plug when disconnecting the power cord from the power
socket.
Install the product at least 10 cm away from the wall to allow
ventilation.
•• An electric shock or fire may result.
•• An increased internal temperature may cause a fire.
!
!
Keep the plastic packaging out of the reach of children.
•• Children may suffocate.
!
8
Do not install the product on an unstable or vibrating surface
(insecure shelf, sloped surface, etc.)
Caution
•• The product may fall and become damaged and/or cause an
injury.
•• Using the product in an area with excess vibration may damage
the product or cause a fire.
Do not drop the product while moving.
•• Product failure or personal injury may result.
!
Do not install the product in a vehicle or a place exposed to dust,
moisture (water drips, etc.), oil, or smoke.
Do not set down the product on its front.
•• The screen may become damaged.
•• A fire or electric shock may result.
!
Do not expose the product to direct sunlight, heat, or a hot object
such as a stove.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•• The product lifespan may be reduced or a fire may result.
•• The product may fall and become damaged and/or cause an
injury.
•• Install the product only on cabinets or shelves of the right size.
Do not install the product within the reach of young children.
Set down the product gently.
•• The product may fall and injure children.
•• Product failure or personal injury may result.
•• As the front is heavy, install the product on a flat and stable
surface.
!
Edible oil, such as soybean oil, can damage or deform the product. Do
not install the product in a kitchen or near a kitchen counter.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of
fine dust, chemical substances, extreme temperatures or a significant
presence of moisture, or a place where the product will operate
continuously for an extended period of time) may seriously affect its
performance.
•• Be sure to consult Samsung Customer Service Center if you want
to install the product at such a place.
9
Operation
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
•• The product or heavy objects may fall as children try to reach for
the toys or sweets resulting in a serious injury.
Warning
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
During a lightning or thunderstorm, power off the product and
remove the power cable.
•• A fire or electric shock may result.
•• A fire or electric shock may result.
•• Contact Samsung Customer Service Center for repairs.
!
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Do not drop objects on the product or apply impact.
•• A fire or electric shock may result.
•• Damage to the cord may result in a fire or electric shock.
!
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung
Customer Service Center.
Do not move the product by pulling the power cord or any cable.
•• Product failure, an electric shock or fire may result from a
damaged cable.
•• An electric shock or fire may result.
!
Do not let children hang from the product or climb on top of it.
If a gas leakage is found, do not touch the product or power plug.
Also, ventilate the area immediately.
•• Children may become injured or seriously harmed.
•• Sparks can cause an explosion or fire.
!
If the product is dropped or the outer case is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Center.
•• Continued use can result in a fire or electric shock.
GAS
Do not lift or move the product by pulling the power cord or any
cable.
•• Product failure, an electric shock or fire may result from a
damaged cable.
10
Do not use or keep combustible spray or an inflammable substance
near the product.
Caution
•• An explosion or fire may result.
Leaving the screen fixed on a stationary image for an extended period
of time may cause afterimage burn-in or defective pixels.
!
Ensure the vents are not blocked by tablecloths or curtains.
•• Activate power-saving mode or a moving-picture screen saver if
you will not be using the product for an extended period of time.
!
•• An increased internal temperature may cause a fire.
-_100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via the
vent or input/output ports, etc).
•• Dust accumulation combined with heat can cause a fire, electric
shock or electric leakage.
!
Use the product at the recommended resolution and frequency.
•• Be sure to power off the product and disconnect the power
cord when water or other foreign substances have entered the
product. Then contact Samsung Customer Service Center.
•• Product failure, an electric shock or fire may result.
Disconnect the power cord from the power socket if you do not plan
on using the product for an extended period of time (vacation, etc).
•• Your eyesight may deteriorate.
!
Do not hold the product upside-down or move it by holding the stand.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
•• The product may fall and become damaged or cause an injury.
•• Be sure to power off the product and disconnect the power
cord when water or other foreign substances have entered the
product. Then contact Samsung Customer Service Center.
•• Product failure, an electric shock or fire may result.
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
!
Do not use humidifiers or stoves around the product.
•• A fire or electric shock may result.
11
Rest your eyes for more than 5 minutes for every 1 hour of product
use.
Be careful that children do not place the battery in their mouths
when removed from the remote control. Place the battery in a
location that children or infants cannot reach.
•• Eye fatigue will be relieved.
•• If children have had the battery in their mouths, consult your
doctor immediately.
!
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
When replacing the battery, insert it with the right polarity (+, -).
!
Store small accessories out of the reach of children.
Use only the specified standardized batteries, and do not use a new
battery and a used battery at the same time.
•• Otherwise, the batteries may be damaged or cause fire, personal
injury or damage due to a leakage of the internal liquid.
!
Exercise caution when adjusting the product angle or stand height.
The batteries (and rechargeable batteries) are not ordinary refuse
and must be returned for recycling purposes. The customer is
responsible for returning the used or rechargeable batteries for
recycling.
•• Your hand or finger may get stuck and injured.
!
•• Otherwise, the battery may become damaged or it may cause
fire, personal injury or damage due to leakage of the internal
liquid.
•• Tilting the product at an excessive angle may cause the product
to fall and an injury may result.
Do not place heavy objects on the product.
!
•• The customer can return used or rechargeable batteries to a
nearby public recycling center or to a store selling the same
type of the battery or rechargeable battery.
•• Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too
high.
•• Having the sound too loud may damage your hearing.
12
Precautions when handling the panel
15 mm
Do not hold or grasp any area of the product within 15 mm from the
front.
Do not stand the product as shown in the image. The panel is fragile
and can get damaged.
Lay the product down to handle it as shown in the image. (the
packaging can be used).
――Model QM75F is only supported.
!
Ensure you use the handles on the back when moving the product.
――Model QM75F is only supported.
!
Lay the product down to handle it as shown in the image. (the
packaging can be used).
――Model QM98F is only supported.
!
Ensure you use the handles on the back when moving the product.
――Model QM98F is only supported.
!
13
Chapter 02
Preparations
Checking the Components
Components
–– Contact the vendor where you
purchased the product if any
components are missing.
–– The appearance of the components
may differ from the images shown.
–– The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Quick Setup Guide
Batteries
(Not available in some locations)
Warranty card
(Not available in some locations)
Remote Control
Regulatory guide
Power cord
RS232C(IN) adapter
HOLDER-CABLE
14
――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice
Parts
to improve quality.
Parts
Control Panel
Spacer logo
QM75F
Description
Do not pull on the spacer logo using force. The logo may tear or break off.
Press a button on the remote control pointing at the bottom of the product face to
perform the function. The remote control sensor is located on the bottom of the
product.
――Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Remote sensor
QM98F
To use remote/eco sensor, make sure the sliding panel key
is protruding from the bottom of the product.
Speaker
Panel Key
To use the panel key, make sure the sliding panel key is not
protruding from the bottom of the product.
Speaker
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
――Store used batteries out of reach of children and recycle.
――Do not use a new and used battery together. Replace both batteries at the same time.
――Remove batteries when the remote control is not to be used for an extended period of time.
Spacer logo
Remote sensor &
Panel Key
15
――The panel key is located on the bottom right front of the product.
――If you press the P button on the panel key when the product is turned
Buttons
Description
Power off the product.
on, the control menu will be displayed.
Control menu
Power Off
Power Off
Select the connected input source.
Source
Press: Move
Press & Hold: Select
With the control menu screen displayed, briefly press the panel key to move
the cursor to Power Off , and then press and hold the panel key to turn off
the product.
With the control menu screen displayed, briefly press the panel key to move
the cursor to Source , and then press and hold the panel key to display the
input source screen.
With the input source screen displayed, press and hold the panel key to
switch to the desired input source.
――The panel key can only be used for Power Off and Source.
――To exit from the control menu screen, wait for 3 seconds or more without pressing the panel key.
16
Reverse Side
Port
――The color and shape of parts may differ from what is shown.
RS232C IN
Connects to MDC using an RS232C adapter.
DVI/PC/MAGICINFO IN
DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
PC: Connects a D-SUB cable (via a DVI-RGB adapter) or a DVI-RGB cable to a
PC.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.
HDMI IN 1, HDMI IN 2, HDMI IN 3,
HDMI IN 4
Connects to a source device using a HDMI cable or HDMI-DVI cable.
DP IN 2 (UHD 60Hz)
Connects to a PC using a DP cable.
Specifications are subject to change without notice to improve quality.
QM75F
RS232C IN
DVI/PC/
MAGICINFO IN
HDMI IN 4
DP IN 1 (UHD 60Hz)
QM98F
Description
――Obtain sharp picture quality when viewing UHD content at 30Hz.
――Obtain sharp picture quality when viewing UHD content at 60Hz.
RJ45
Connects to MDC using a LAN cable.
RS232C OUT
Connects to MDC using an RS232C adapter.
IR IN
Supplies power to the external sensor board or receives the light sensor signal.
IR OUT
Receives the remote control signal via the external sensor board and outputs
the signal via LOOP OUT.
SERVICE
Connects to a USB device when upgrading software.
DVI/PC/HDMI/AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
HDMI IN 3
HDMI IN 2
HDMI IN 1
DP IN 2
(UHD 60Hz)
RS232C
OUT
IR IN
SERVICE
RJ45
DVI/PC/
HDMI/
AUDIO IN
IR OUT
DP IN 1
(UHD 60Hz)
AUDIO OUT
17
Anti-theft Lock
――An anti-theft lock allows you to use the product securely even in public places.
――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
――The following images are for reference only. Real-life situations may differ from what is shown in the images.
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
–– An anti-theft locking device can be purchased separately.
–– Refer to the user guide provided with your anti-theft locking device for details.
–– Anti-theft locking devices can be purchased at electronics retailers or online.
18
Remote Control
――Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
――A button without a description in the image below is not supported on the product.
POWER
OFF
Power on the product.
.QZ
ABC
DEF
GHI
JKL
MNO
PRS
TUV
WXY
DEL-/--
SYMBOL
1
4
7
Adjust the volume.
Change the input source.
Display or hide the onscreen display menu, or
return to the previous menu.
2
5
8
0
3
6
MENU
SOURCE
HOME
Number buttons
Enter the password in the OSD menu.
9
CH LIST
Mute the sound.
MUTE
VOL
Power off the product.
CH
MagicInfo
Player I
Unmuting the sound: Press MUTE again or
press the volume control(+ VOL -) button.
–– Remote control button functions
may differ for different products.
Use this hotkey to directly access MagicInfo.
This hotkey is available when a network box
is connected.
Go to Home Launch Button.
19
Quickly select frequently used functions.
TOOLS
INFO
Display information about the current input
source.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Return to the previous menu.
It sets safe lock function.
If multiple products are connected through the
Video Wall feature, press the SET button and
enter a product ID using the number buttons.
RETURN
EXIT
PC
DVI
HDMI
DP
A
B
C
D
UNSET
LOCK
IR control
SET
Exit the current menu.
Manually select a connected input source
from PC, DVI, HDMI1, HDMI2, HDMI3, HDMI4,
DisplayPort1 or DisplayPort2.
Control the product using the remote control.
Cancel a value that has been set using the SET
button and control all connected products
using the remote control.
–– Remote control button functions
may differ for different products.
To place batteries in the remote control
20
Connection Using an IR Stereo Cable (sold
separately)
QM75F
QM98F
QM75F
QM98F
Make sure to connect the External IR cable while the product is powered
off. Then, power on the product.
Controlling more than one display product using
your remote control
IR OUT
IR IN
•• Connect the IR OUT port on the product to the IR IN port on the other
display product using the dedicated stereo cable.
•• A command sent from the remote control pointed at product
be received by both display products 1 and 2 .
――The appearance may differ depending on the product.
1
will
Controlling more than one display product using an
External IR cable
•• A command sent from the remote control pointed at product 1 (to
which the External IR cable is connected) will be received by both
display products 1 and 2 .
――The appearance may differ depending on the product.
QM75F
QM98F
QM75F
QM98F
IR IN
IR OUT
IR IN
21
Before Installing the Product
(Installation Guide)
Unpacking the product
――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice
to improve quality.
•• When pulling the product out of the package, be sure to grasp the handle on the product. (Do not move the
product with holding its panel.)
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation
instructions.
•• Ensure that an authorized installation company installs the wall mount.
•• Otherwise, it may fall and cause personal injury.
•• Make sure to install the specified wall mount.
Switching between portrait and landscape
――Contact Samsung Customer Service Center for further details.
•• To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.
22
Ventilation
Installation on a Perpendicular Wall
A Minimum 40 mm
B Ambient temperature: Under 35°C
•• When installing the product on a perpendicular wall, allow at least 40 mm of space between the product and
wall surface for ventilation and ensure that the ambient A temperature is kept below 35°C.
A
B
Figure 1.1 Side view
Figure 1.3 Side view
Installation on an Indented Wall
――Contact Samsung Customer Service Center for further details.
B
D
D
Plane view
A Minimum 40 mm
B Minimum 70 mm
A
C Minimum 50 mm
D Minimum 50 mm
E Ambient temperature: Under 35°C
――When installing the product on an indented wall, allow at least the space specified above between the product
C
E
and wall for ventilation and ensure that the ambient temperature is kept below 35°C.
Figure 1.2 Side view
23
Installing the Wall Mount
Installing the Wall Mount
The wall mount kit (sold separately) allows you to mount the product on the wall.
For detailed information on installing the wall mount, see the instructions provided with the wall mount.
We recommend you contact a technician for assistance when installing the wall mount bracket.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
Wall Mount Kit Specifications (VESA)
――Install your wall mount on a solid wall perpendicular to the floor. Before
attaching the wall mount to surfaces other than plaster board, please
contact your nearest dealer for additional information.
If you install the product on a slanted wall, it may fall and result in
severe personal injury.
•• Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
•• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•• Always have two people mount the product on a wall.
•• Standard dimensions for wall mount kits are shown in the table below.
Unit: mm (inches)
Model name
VESA screw hole specs (A * B)
in millimeters
QM75F
600 x 400 (23.6 x 15.7)
QM98F
900 × 600 (35.4 × 23.6)
Standard Screw
M8
Quantity
4
――Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
24
Remote Control (RS232C)
•• Pin assignment
1 2 3 4 5
5 4 3 2 1
6 7 8 9
9 8 7 6
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
<Male type>
Pin
<Female type>
Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
25
LAN Cable
•• RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
6
•• Pin assignment
3
2
1
1
1 2 3 4 5 6 7 8
-P2-
9
-P1-
5
-P1Male type
-P1-
-P2-
-P2-
Rx
3
----------
1
Tx
STEREO
Tx
2
----------
2
Rx
PLUG
Gnd
5
----------
3
Gnd
(3.5ø)
Pin No
Standard Color
Signal
1
White and orange
TX+
2
Orange
TX-
3
White and green
RX+
4
Blue
NC
5
White and blue
NC
6
Green
RX-
7
White and brown
NC
8
Brown
NC
26
Cross LAN cable (PC to PC)
•• Connector : RJ45
Direct LAN cable (PC to HUB)
HUB
RJ45
P2
RJ45
P1
P2
P1
P1
P2
RJ45 MDC
Signal
P1
TX+
1
P2
Signal
<-------->
3
RX+
P2
Signal
TX-
2
<-------->
6
RX-
<-------->
1
TX+
RX+
3
<-------->
1
TX+
2
<-------->
2
TX-
RX-
6
<-------->
2
TX-
RX+
3
<-------->
3
RX+
RX-
6
<-------->
6
RX-
Signal
P1
TX+
1
TX-
27
Connection
•• Connection 2
――Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
•• Connection 1
RJ45
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
RJ45
OUT
•• Connection 3
RJ45
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
28
No.
Control Codes
Viewing control state (Get control command)
Header
Command
0xAA
Command
type
ID
Data length
Command
0xAA
Command
type
Value range
9
Safety Lock
0x5D
0~1
10
Video Wall On
0x84
0~1
11
Video Wall User Control
0x89
-
0
•• All communications take place in hexadecimals. The checksum is calculated by adding
up all values except the header. If a checksum adds up to be more than 2 digits as shown
below (11+FF+01+01=112), the first digit is removed.
ID
E.g. Power On & ID=0
Data length
Data
1
Value
Checksum
Command
No.
Command
Checksum
Controlling (Set control command)
Header
Command type
Command type
Command
Value range
1
Power control
0x11
0~1
2
Volume control
0x12
0~100
3
Input source control
0x14
-
4
Screen mode control
0x18
-
5
Screen size control
0x19
0~255
6
PIP on/off control
0x3C
0~1
7
Auto adjustment control (PC and
BNC only)
0x3D
0
8
Video wall mode control
0x5C
0~1
Header
Command
0xAA
0x11
Header
Command
0xAA
0x11
ID
ID
Data length
Data 1
1
"Power"
Data length
Data 1
1
1
Checksum
12
•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set
the ID as "0xFE" and transmit commands. Commands will be executed by each device but
ACK will not respond.
29
Power control
Volume control
•• Function
A product can be powered on and off using a PC.
•• Function
The volume of a product can be adjusted using a PC.
•• Viewing power state (Get Power ON / OFF Status)
•• Viewing volume state (Get Volume Status)
Header
Command
0xAA
0x11
ID
Data length
Checksum
0
•• Setting power ON/Off (Set Power ON / OFF)
Header
Command
0xAA
0x11
ID
Header
Command
0xAA
0x12
ID
Data length
Checksum
0
•• Setting the volume (Set Volume)
Data length
Data
1
"Power"
Checksum
"Power": Power code to be set on a product.
Header
Command
0xAA
0x12
ID
Data length
Data
1
"Volume"
Checksum
"Volume": Volume value code to be set on a product. (0-100)
1: Power ON
•• Ack
0: Power OFF
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x11
"Power"
Checksum
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x11
"ERR"
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x12
"Volume"
Checksum
•• Nak
•• Nak
Command
Command
"Volume": Volume value code to be set on a product. (0-100)
"Power": Power code to be set on a product.
Header
Header
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x12
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"ERR" : A code showing what error has occurred.
30
Input source control
•• Function
The input source of a product can be changed using a PC.
Command
0xAA
0x14
ID
Data length
Command
0xAA
0x14
DisplayPort
――MagicInfo is only available with models that contain the MagicInfo function.
0
ID
0x25
respond to "Get" commands.
――This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.
Checksum
――RF(TV), DTV are only available with models that include a TV.
•• Setting the input source (Set Input Source)
Header
HDMI2_PC
――DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only
•• Viewing input source state (Get Input Source Status)
Header
0x24
Data length
Data
1
"Input Source"
Checksum
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x14
"Input
Source"
"Input Source": An input source code to be set on a product.
0x14
PC
0x18
DVI
0x0C
Input source
0x08
Component
0x20
MagicInfo
0x1F
DVI_video
0x30
RF(TV)
0x40
DTV
0x21
HDMI1
0x22
HDMI1_PC
0x23
HDMI2
Checksum
"Input Source": An input source code to be set on a product.
•• Nak
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x14
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
31
Screen mode control
•• Nak
•• Function
The screen mode of a product can be changed using a PC.
Screen mode cannot be controlled when the Video Wall function is enabled.
――This control can only be used on models that include a TV.
Command
0xAA
0x18
ID
Data length
Checksum
Command
0
0xAA
0x18
ID
16 : 9
0x04
Zoom
0x31
Wide Zoom
0x0B
4:3
Command
0xAA
0xFF
Ack/Nak
r-CMD
Val1
3
'N'
0x18
"ERR"
Checksum
•• Viewing the screen size (Get Screen Size Status)
Data
length
Data
Checksum
1
"Screen
Mode"
Header
Command
0xAA
0x19
ID
Data length
Checksum
0
•• Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x19
"Screen
Size"
Checksum
"Screen Size": product screen size (range: 0 – 255, unit: inch)
•• Nak
•• Ack
Header
0xFF
Data
length
•• Function
The screen size of a product can be changed using a PC.
"Screen Mode": A code that sets the product status
0x01
0xAA
ID
Screen size control
•• Setting the picture size (Set Picture Size)
Header
Command
"ERR": A code showing what error has occurred
•• Viewing screen status (Get Screen Mode Status)
Header
Header
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x18
"Screen
Mode"
Checksum
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x19
"ERR"
Checksum
"ERR": A code showing what error has occurred
"Screen Mode": A code that sets the product status
32
PIP On/Off control
Auto adjustment control (PC and BNC only)
•• Function
The PIP mode of a product can be turned on or off using a PC.
•• Function
Automatically adjust the PC system screen using a PC.
――Only available on models that have the PIP function.
――The mode cannot be controlled if Video Wall is set to On.
•• Viewing auto adjustment state (Get Auto Adjustment Status)
None
――This function is not available in MagicInfo.
•• Setting auto adjustment (Set Auto Adjustment)
•• Viewing PIP on/off state (Get the PIP ON / OFF Status)
Header
Command
0xAA
0x3C
ID
Data length
Checksum
Command
0xAA
0x3C
Command
0xAA
0x3D
ID
Data length
Data
1
"Auto
Adjustment"
0
ID
Data length
Data
1
"PIP"
Checksum
"PIP": A code used to turn the PIP mode of a product on or off
•• Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x3D
"Auto
Adjustment"
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x3D
"ERR"
1: PIP ON
0: PIP OFF
0xAA
Checksum
•• Nak
•• Ack
Header
Checksum
"Auto Adjustment" : 0x00 (at all times)
•• Setting PIP on/off (Set the PIP ON / OFF)
Header
Header
Command
ID
0xFF
Data
length
Ack/Nak
3
'A'
r-CMD
0x3C
Val1
Header
Command
0xAA
0xFF
Checksum
"PIP"
ID
Checksum
"ERR": A code showing what error has occurred
"PIP": A code used to turn the PIP mode of a product on or off
•• Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x3C
"PIP"
Checksum
"ERR": A code showing what error has occurred
33
Video Wall Mode Control
Safety Lock
•• Function
Video Wall mode can be activated on a product using a PC.
•• Function
PC can be used to turn the Safety Lock function on or off on a product.
This control is only available on a product whose Video Wall is enabled.
This control is available regardless of whether or not the power is turned on.
•• Viewing video wall mode (Get Video Wall Mode)
Header
Command
0xAA
0x5C
ID
Data length
•• Viewing the safety lock state (Get Safety Lock Status)
Checksum
0
•• Setting the video wall (Set Video Wall Mode)
Header
Command
0xAA
0x5C
ID
Header
Command
0xAA
0x5D
ID
Data length
Checksum
0
•• Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Data length
Data
Checksum
1
"Video Wall Mode"
"Video Wall Mode": A code used to activate Video Wall mode on a product
Header
Command
0xAA
0x5D
ID
Data length
Data
1
"Safety
Lock"
Checksum
"Safety Lock": Safety lock code to be set on a product
1: Full
1: ON
0: Natural
0: OFF
•• Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5C
"Video Wall
Mode"
Checksum
•• Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5D
"Safety Lock"
Checksum
"Safety Lock": Safety lock code to be set on a product
"Video Wall Mode": A code used to activate Video Wall mode on a product
•• Nak
•• Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5C
"ERR"
"ERR": A code showing what error has occurred
Checksum
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x5D
"ERR"
Checksum
"ERR": A code showing what error has occurred
34
Video Wall On
•• Nak
•• Function
Turn Video Wall on or off on the product from your computer.
•• Get Video Wall On/Off Status
Header
Command
0xAA
0x84
ID
Data length
Checksum
0xAA
0x84
ID
Data length
Data
1
V.Wall_On
0: Video Wall OFF
0xFF
r-CMD
Val1
3
'N'
0x84
ERR
Checksum
Header
Command
0xAA
0x89
ID
Data length
Checksum
0
•• Set Video Wall
•• Ack
0xAA
Ack/Nak
•• Get Video Wall Status
1: Video Wall ON
Command
0xFF
Data
length
•• Function
Turn the Video Wall function on or off on the product from your computer.
Checksum
•• V.Wall_On: Video Wall code to be assigned to the product
Header
0xAA
ID
Video Wall User Control
•• Set Video Wall On/Off
Command
Command
"ERR": A code showing what error has occurred
0
Header
Header
ID
V.Wall_On : Same as above
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x84
V.Wall_On
Checksum
Header
Command
0xAA
0x89
ID
Data
length
Val1
Val2
2
Wall_Div
Wall_SNo
Checksum
Wall_Div: Video Wall Divider code assigned to the product
35
10x10 Video Wall Model
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Off
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
1
0x11
0x12
0x13
0x14
0x15
0x16
0x17
0x18
0x19
0x1A
0x1B
0x1C
0x1D
0x1E
0x1F
2
0x21
0x22
0x23
0x24
0x25
0x26
0x27
0x28
0x29
0x2A
0x2B
0x2C
0x2D
0x2E
0x2F
3
0x31
0x32
0x33
0x34
0x35
0x36
0x37
0x38
0x39
0x3A 0x3B
0x3C
0x3D 0x3E
0x3F
4
0x41
0x42
0x43
0x44
0x45
0x46
0x47
0x48
0x49
0x4A 0x4B
0x4C
0x4D 0x4E
0x4F
5
0x51
0x52
0x53
0x54
0x55
0x56
0x57
0x58
0x59
0x5A
0x5B
0x5C
0x5D 0x5E
0x5F
6
0x61
0x62
0x63
0x64
0x65
0x66
0x67
0x68
0x69
0x6A
0x6B
0x6C
0x6D 0x6E
0x6F
7
0x71
0x72
0x73
0x74
0x75
0x76
0x77
0x78
0x79
0x7A
0x7B
0x7C
0x7D
0x7E
N/A
8
0x81
0x82
0x83
0x84
0x85
0x86
0x87
0x88
0x89
0x8A 0x8B
0x8C
N/A
N/A
N/A
9
0x91
0x92
0x93
0x94
0x95
0x96
0x97
0x98
0x99
0x9A
N/A
N/A
N/A
N/A
10
0xA1
0xA2
0xA3 0xA4 0xA5
0xA6
0xA7
0xA8 0xA9
0xAA N/A
N/A
N/A
N/A
N/A
11
0xB1
0xB2
0xB3
0xB4
0xB5
0xB6
0xB7
0xB8 0xB9
N/A
N/A
N/A
N/A
N/A
N/A
12
0xC1
0xC2
0xC3
0xC4
0xC5
0xC6
0xC7
0xC8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
13
0xD1
0xD2
0xD3 0xD4 0xD5 0xD6 0xD7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
14
0xE1
0xE2
0xE3
0xE4
0xE5
0xE6
0xE7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
15
0xF1
0xF2
0xF3
0xF4
0xF5
0xF6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
0x9B
36
Wall_SNo: Product Number code assigned to the product
10x10 Video Wall Model : ( 1 ~ 100)
Set Number
Data
1
0x01
2
0x02
...
...
99
0x63
100
0x64
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
Val2
4
'A'
0x89
Wall_Div
Wall_
SNo
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x89
ERR
Checksum
•• Nak
Header
Command
0xAA
0xFF
ID
Checksum
"ERR": A code showing what error has occurred
37
Chapter 03
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
――Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
――Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
――Connect the sound ports correctly: left = white and right = red.
――Check the types of ports at the back of the product you want to connect.
Connecting to a PC
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
――Connecting parts may differ in different products.
Connection Using an HDMI Cable
QM75F
QM98F
HDMI IN 1, HDMI IN 2,
HDMI IN 3, HDMI IN 4
38
Connection Using an DP Cable
Connection using a DVI cable (Digital type)
QM75F
QM75F
QM98F
DP IN 1 (UHD 60Hz),
DP IN 2 (UHD 60Hz)
•• Precautions for using DP
――Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your PC.
――The interface DP IN 1 (UHD 60Hz), DP IN 2 (UHD 60Hz) on the product and the provided
DP cable are designed based on the VESA standards. Using a DP cable that is not VESA
compliant may cause the product to function improperly. Samsung Electronics shall not
be held responsible for any issues from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
QM98F
DVI/PC/
MAGICINFO IN
DVI/PC/HDMI/AUDIO IN
――You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
――Audio is not available if the DVI port on the product is connected to the HDMI port on the PC
using a DVI-HDMI adapter.
QM75F
QM98F
――To use the optimal resolution (3840x2160 @ 60Hz) when the input source is DisplayPort1
or DisplayPort2, using a DP cable shorter than 5m is recommended.
――Disabling power-saving mode when the input source is DisplayPort1 or DisplayPort2 may
import new resolution information and reset the task window size or location.
HDMI
DVI/PC/
MAGICINFO IN
39
Connection Using an HDMI-DVI Cable
Connection using the DVI-RGB cable
After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the
settings as shown below to enable the video and audio from the computer.
QM75F
QM98F
•• Sound → set HDMI Sound to PC(DVI)
•• Picture → set each screen mode to Text under Picture Mode
•• System → General → set HDMI Hot Plug to Off
QM75F
HDMI IN 1, HDMI IN 2,
HDMI IN 3, HDMI IN 4
QM98F
DVI/PC/
MAGICINFO IN
DVI/PC/HDMI/AUDIO IN
DVI/PC/HDMI/AUDIO IN
40
Connecting to a Video Device
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• You can connect a video device to the product using a cable.
――Connecting parts may differ in different products.
――Press the SOURCE button on the remote control to change the source.
Connection Using an HDMI-DVI Cable
QM75F
QM98F
――Audio will not be enabled if the product is connected to a video device using an HDMI-DVI
cable. To resolve this, additionally connect an audio cable to the audio ports on the product
and video device.
――After connecting a video device to the product with an HDMI-DVI cable, make sure to
configure the settings as shown below to enable the video and audio from the video device.
You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. Audio
is not available if the DVI port on the product is connected to the HDMI port on the PC using a
DVI-HDMI adapter.
――Sound → set HDMI Sound to AV(HDMI)
――Picture → set each screen mode to Video/Image under Picture Mode
――System → General → set HDMI Hot Plug to On
HDMI IN 1, HDMI IN 2,
HDMI IN 3, HDMI IN 4
DVI/PC/HDMI/AUDIO IN
――Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
QM75F
QM98F
HDMI
DVI/PC/
MAGICINFO IN
41
Connection Using an HDMI Cable
Connecting to an Audio System
Using an HDMI cable or HDMI to DVI Cable (UHD 30Hz)
――Connecting parts may differ in different products.
•• For better picture and audio quality, connect to a digital device using an HDMI cable.
•• An HDMI cable supports digital video and audio signals, and does not require an audio
cable.
–– To connect the product to a digital device that does not support HDMI output, use an
HDMI-DVI and audio cables.
•• The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and,
if out of date, request an upgrade.
•• Be sure to use an HDMI cable with a thickness of 14 mm or less.
QM75F
QM98F
AUDIO OUT
•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
•• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
QM75F
QM98F
HDMI IN 1, HDMI IN 2,
HDMI IN 3, HDMI IN 4
42
Attaching the Network box (Sold separately)
QM75F
QM75F
1
QM98F
Place the network box as shown.
2
First insert the tabs of the network
box into the slots marked ( A ) on the
3
Attach the network box to the fixed
attachment frames.
attachment frame. The tabs should hook
onto the frame. Then, align the holes
marked ( B ).
43
Connecting the Network box (Sold separately)
――For details on how to connect to a network box, refer to the user's manual provided with the network box upon purchase.
MagicInfo
To use MagicInfo, a network box (sold separately) must be connected to the product.
――To change the MagicInfo settings, run "MagicinfoSetupWizard" on the desktop.
――For details on how to use MagicInfo, refer to the DVD provided with the network box.
――The information in this section is subject to change without notice for quality improvement.
――If a problem occurs after installing an operating system other than the one provided with the network box, restoring the previous version of the
operating system, or installing software that is not compatible with the operating system provided, you will not be able to benefit from technical support
and will be charged a fee for a visit from a service technician. A product exchange or refund will also not be available.
Entering MagicInfo mode
MagicInfo Setup Wizard - v.1.12
Select Application - step 1
MagicInfo Pro (LAN, WAN based version)
1
After installing and connecting the network box (sold separately) to the product, power on the product.
2
Press SOURCE on the remote control, and select MagicInfo.
――Connecting the network box to the DVI/PC/MAGICINFO IN port on the product will change Source from DVI to
MagicInfo.
MagicInfo-i Premium (Web-based version)
3
Select Later
< Back(B)
Next(N) >
Finish
Select the default application you want to run when MagicInfo starts.
Cancel
44
4
MagicInfo Setup Wizard - v.1.12
Enter the IP information.
MagicInfo Setup Wizard - v.1.12
6
Select a display mode.
7
Double-check the settings you
Select Screen Type - step 4
Select TCP/IP - step 2
Obtain an IP address automatically
Use the following IP address:
Landscape
IP address:
192 . 168 . 0 . 102
Subnet mask:
255 . 255 . 255 . 0
Default gateway:
192 . 168 . 0 . 1
Portrait
Obtain DNS server address automatically
Use the following DNS server address:
Preferred DNS server:
10 . 44 . 33 . 22
Alternate DNS server:
10 . 33 . 22 . 11
< Back(B)
Next(N) >
Finish
< Back(B)
Cancel
5
MagicInfo Setup Wizard - v.1.12
Select a language. (The default
Next(N) >
Finish
Cancel
MagicInfo Setup Wizard - v.1.12
language is English.)
have just configured.
Setup Information
Select Language -step 3
Select the language you want to install on the system for menus and
dialogs.
1. Application :
Current Language
2. Internet Protocol [TCP/IP]
:
Engilsh
IP :
Chinese [Traditional]
German
4. Screen Type :
French
double-click the MagicInfo icon on
the desktop. The icon will appear at
the bottom right of the screen.
192.168.0.102
3. Language :
English
――If the execution icon does not appear,
MagicInfo Pro [LAN,WAN based version\
English
Landscape
Italian
Japanese
Korean
Russian
Swedish
Turkish
Chinese [Simplified]
Portuguese
< Back(B)
Do not show again
Next(N) >
Finish
Cancel
< Back(B)
Apply
Finish
Cancel
45
Changing the Input source
Source allows you to select a variety of sources and change source device names.
Source
――The screen may not display correctly if an incorrect source is selected for the source device you want to convert
You can display the screen of a source device connected to the product. Select a source from source list to display
the screen of the selected source.
――The input source can also be changed by using the SOURCE button on the remote control.
to.
SOURCE → Source
Edit Name
Source
SOURCE → Source → TOOLS → Edit Name → ENTER E
DisplayPort1
DisplayPort2
....
....
HDMI1
....
HDMI2
....
HDMI3
....
HDMI4
....
–– The displayed image may differ depending on the model.
Customize the name of a connected external device.
――The list can include the following source devices. Source devices on the list differ depending on the selected
source.
VCR / DVD / Cable STB / Satellite STB / HD STB / AV Receiver / DVD Receiver / Game / Camcorder / DVD Combo
/ DHR / PC / DVI PC / DVI Devices
46
Chapter 04
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC.
For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website.
After you press the On button following the Off button, the product checks its status for about
a minute. To run a command, try it after a minute.
6
In the displayed "Destination Folder" window, select the directory path you want to
install the program in and click "Next".
――If the directory path is not specified, the program will be installed in the default
MDC Program Installation/Uninstallation
directory path.
7
In the displayed "Ready to Install the Program" window, check the directory path to
install the program in and click "Install".
Installation
8
Installation progress will be displayed.
――MDC installation can be affected by the graphics card, mother board and network
9
Click "Finish" in the displayed "InstallShield Wizard Complete" window.
conditions.
1
Click the MDC Unified installation program.
2
Select a language for installation. Next, click "OK".
3
When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
――Select "Launch MDC Unified" and click "Finish" to run the MDC program immediately.
10 The MDC Unified shortcut icon will be created on the desktop after installation.
――The MDC execution icon may not be displayed depending on the PC system or product
specifications.
――Press F5 if the execution icon is not displayed.
"Next".
4
In the "License Agreement" window displayed, select "I accept the terms in the license
agreement" and click "Next".
5
In the displayed "Customer Information" window, fill out all the information fields and
click "Next".
Uninstallation
1
Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.
2
Select MDC Unified from the list and click Change/Remove.
47
Connecting to MDC
Using MDC via RS-232C (serial data communications standards)
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
――The appearance may differ depending on the product.
QM75F
QM98F
RS232C IN
Monitor 1
RS232C OUT
RS232C IN RS232C OUT
RS232C IN
Monitor 2
Computer
48
Using MDC via Ethernet
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
――The appearance may differ depending on the product.
――Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.
QM75F
QM98F
Computer
RJ45
HUB
Monitor 1
Monitor 2
49
Connection using a cross LAN cable
――The appearance may differ depending on the product.
――Multiple products can be connected using the RS232C IN / OUT port on the product.
QM75F
QM98F
RS232C IN
Monitor 1
RS232C OUT
RJ45
RS232C OUT
RS232C IN
Monitor 2
Computer
50
Chapter 05
Home feature
This feature is provided in Support → Go to Home.
Accessible using the HOME button on the remote control.
Multi Screen
HOME
lone Product
View several sources on the screen at the same time.
•• Off
•• PIP: The picture from the external video source will be in the main screen and the picture from the product
will be in the PIP sub-picture screen.
→ Multi Screen → ENTER E
Multi Screen
•• Triple Screen: When the screen of an external device or PC is displayed, view pictures from other devices at the
same time. The pictures will be displayed as two sub-screens.
비디오 월
•• Four Screen: When the screen of an external device or PC is displayed, view pictures from other devices at the
same time. The pictures will be displayed as three sub-screens.
–– The displayed image may differ depending on the model.
–– Refer to Multi Screen under the chapter OnScreen Display for more information on
sub-features.
51
Picture Mode
HOME
→ Picture Mode → ENTER E
Picture Mode
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Video/Image mode improves the picture quality of the video device. Text mode improves the picture quality of the
computer.
•• Shop & Mall
Suitable for shopping malls.
–– Select either Video/Image or Text depending on the picture mode.
•• Office & School
Suitable for offices and schools.
–– Select either Video/Image or Text depending on the picture mode.
–– The displayed image may differ depending on the model.
•• Terminal & Station
Suitable for bus terminals and train stations.
–– Select either Video/Image or Text depending on the picture mode.
•• Video Wall
Suitable for environments where videowall display are used.
–– Select either Video/Image or Text depending on the picture mode.
•• Calibration
In this mode, the brightness, color, gamma and uniformity settings customized using the color calibration
program Color Expert are applied.
–– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, color, gamma and uniformity, using the color calibration program Color Expert.
–– To download the Color Expert program, visit www.samsung.com/displaysolutions.
52
――You must set the clock before you can use Clock Set.
On/Off Timer
HOME
On Timer
→ On/Off Timer → ENTER E
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On/Off Timer
티커
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
–– The displayed image may differ depending on the model.
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want On Timer to turn on your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
•• Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
•• Source: Select the input source of your choice.
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want Off Timer to turn off your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
53
Holiday Management
Timer will be disabled during a period specified as a holiday.
•• Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Save
button.
The period will be added to the list of holidays.
–– Start Date: Set the start date of the holiday.
–– End Date: Set the end date of the holiday.
――Edit: Select a holiday item and then change the date.
――Delete: Delete selected items from the list of holidays.
•• Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
–– Press E to select the On Timer and Off Timer settings you do not want to activate.
–– The selected On Timer and Off Timer will not activate.
54
Network Settings
HOME
View the network settings.
Network Settings
→ Network Settings→ ENTER E
IP Setting
Network Settings
–– The displayed image may differ depending on the model.
Enter manually
IP Address
***.
***.
***.
***
Subnet Mask
***.
***.
***.
***
Gateway
***.
***.
***.
***
Save
Close
•• IP Setting: Obtain automatically, Enter manually
•• IP Address: Manually enter the IP Address if IP Setting is set to Enter manually.
•• Subnet Mask: Manually enter the Subnet Mask if IP Setting is set to Enter manually.
•• Gateway: Manually enter the Gateway if IP Setting is set to Enter manually.
――When Obtain automatically is set, IP Address/Subnet Mask/Gateway information are not displayed.
55
MagicInfo Player I
HOME
Change source to MagicInfo Player I.
MagicInfo Player I publishes and plays a variety of content, including created content and multimedia content
(images, videos and audio content), from the server or a connected device.
→ MagicInfo Player I → ENTER E
MagicInfo Player I
–– The displayed image may differ depending on the model.
56
ID Settings
HOME
one Product
Assign an ID to a set.
Device ID
→ ID Settings → ENTER E
ID Settings
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
――Press u/d to select a number, and press E.
비디오 월
――Enter the number you want using the number buttons on the remote control.
PC Connection Cable
–– The displayed image may differ depending on the model.
Select a method to connect to MDC to receive the MDC signal.
•• RS232C cable
Communicate with MDC via the RS232C-stereo cable.
•• RJ45(LAN) cable
Communicate with MDC via the RJ45 cable.
57
Video Wall
HOME
→ Video Wall → ENTER E
Video Wall
Customize the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the
MagicInfo function.
Video Wall
You can activate or deactivate Video Wall.
To organize a video wall, select On.
–– The displayed image may differ depending on the model.
•• Off / On
Horizontal x Vertical
This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices
can be set within the range 1 and 15.
――A videowall display can be split into a maximum of 225 screens.
――The Horizontal x Vertical option is only enabled when Video Wall is set to On.
58
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form
the videowall.
To change the order of a display device, change the device number and press the E button.
――A maximum of 225 displays can be arranged in Screen Position.
――The Screen Position option is only enabled when Video Wall is set to On.
――To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the videowall display.
•• Full: Display images in full screen.
•• Natural: Display images in the original aspect ratio.
――The Format option is only enabled when Video Wall is set to On.
59
More settings
HOME
The picture settings menu appears.
→ More settings → ENTER E
More settings
–– The displayed image may differ depending on the model.
60
Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Color Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Picture Mode
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Video/Image mode improves the picture quality of the video device. Text mode improves the picture quality of the
computer.
MENU m → Picture → Picture Mode → ENTER E
•• Shop & Mall
Suitable for shopping malls.
–– Select either Video/Image or Text depending on the picture mode.
Picture
Picture Mode
Shop & Mall
· Backlight
80
· Brightness
45
· Contrast
70
· Sharpness
85
· Color
50
· Tint (G/R)
50
•• Office & School
Suitable for offices and schools.
–– Select either Video/Image or Text depending on the picture mode.
•• Terminal & Station
Suitable for bus terminals and train stations.
–– Select either Video/Image or Text depending on the picture mode.
•• Video Wall
Suitable for environments where videowall display are used.
–– Select either Video/Image or Text depending on the picture mode.
•• Calibration
In this mode, the brightness, color, gamma and uniformity settings customized using the color calibration
program Color Expert are applied.
–– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, color, gamma and uniformity, using the color calibration program Color Expert.
–– To download the Color Expert program, visit www.samsung.com/displaysolutions.
–– The displayed image may differ depending on the model.
61
Backlight / Brightness / Contrast
/ Sharpness / Color / Tint (G/R)
MENU m → Picture → ENTER E
Picture
Picture Mode
Your product has several options for adjusting picture quality.
Picture Mode
Shop & Mall, Office & School,
Terminal & Station, Video Wall
Calibration
Shop & Mall
· Backlight
80
· Brightness
45
· Contrast
70
· Sharpness
85
· Color
50
· Tint (G/R)
50
Picture Mode settings
Adjustable options
Video/Image
Backlight / Brightness / Contrast / Sharpness
/ Color / Tint (G/R)
Text
Backlight / Brightness / Contrast / Sharpness
Backlight
――When you make changes to Backlight, Brightness, Contrast, Sharpness, Color or Tint (G/R), the OSD will be
adjusted accordingly.
――You can adjust and store settings for each external device you have connected to an input on the product.
――Lowering picture brightness reduces power consumption.
–– The displayed image may differ depending on the model.
62
Color Temperature
Adjust the color temperature (Red / Green / Blue). (Range: 2800K–16000K)
――Enabled when Color Tone is set to Off.
MENU m → Picture → Color Temperature → ENTER E
――If Picture Mode is set to Calibration, Color Temperature is disabled.
Picture
Color Temperature
16000K
–– The displayed image may differ depending on the model.
White Balance
MENU m → Picture → White Balance → ENTER E
Adjust the color temperature for a more natural picture.
•• R-Gain / G-Gain / B-Gain: Adjust each color’s (red, green, blue) brightness.
•• R-Offset / G-Offset / B-Offset: Adjust each color’s (red, green, blue) darkness.
•• Reset: Suitable for environments where videowall display are used.
Picture
White Balance
–– The displayed image may differ depending on the model.
63
Gamma
Adjust the primary color intensity.
――If Picture Mode is set to Calibration, Gamma is disabled.
MENU m → Picture → Gamma → ENTER E
Picture
Gamma
0
–– The displayed image may differ depending on the model.
Calibrated Value
Select whether to apply the brightness, color, gamma and uniformity settings customized using the color calibration
program Color Expert to the Information and Advertisement modes.
MENU m → Picture → Calibrated Value → ENTER E
•• Don't Apply / Apply
――To download the Color Expert program, visit www.samsung.com/displaysolutions.
――If Picture Mode is set to Calibration, Calibrated Value is disabled.
Picture
Calibrated Value
Don't Apply
–– The displayed image may differ depending on the model.
64
Picture Options
Picture Mode
MENU m → Picture → Picture Options → ENTER E
Shop & Mall, Office & School,
Terminal & Station, Video Wall
Picture Options
Color Tone
Off
Digital NR
Off
HDMI Black Level
Calibration
Picture Mode settings
Adjustable options
Video/Image
Color Tone / Digital NR / HDMI Black Level /
Film Mode / Dynamic Backlight
Text
Color Tone / Digital NR / HDMI Black Level /
Dynamic Backlight
Digital NR / HDMI Black Level / Dynamic
Backlight
Auto
Film Mode
Off
Dynamic Backlight
On
–– The displayed image may differ depending on the model.
65
Color Tone
Picture Options
Color Tone
Off
Digital NR
Off
HDMI Black Level
Auto
If Picture Mode is set to Text
•• Off / Cool / Normal / Warm
If Picture Mode is set to Video/Image
•• Off / Cool / Normal / Warm1 / Warm2
――If Picture Mode is set to Calibration, Color Tone is disabled.
Film Mode
Off
――Settings can be adjusted and stored for each external device connected to an input on the product.
Dynamic Backlight
On
Digital NR
Reduces the noise of the picture to avoid distracting flickering.
–– The displayed image may differ depending on the model.
•• Off / On
HDMI Black Level
Selects the black level on the screen to adjust the screen depth.
•• Auto / Low / Normal
――This option is not available if the input source is set to PC.
66
Film Mode
Picture Options
Color Tone
Off
Digital NR
Off
HDMI Black Level
Auto
Film Mode
Off
Dynamic Backlight
On
This mode is suitable to view movies.
Sets the product to automatically sense and process film signals from all sources and adjust the picture for
optimum quality.
•• Off / Auto
――This option can be configured if the input source supports 480i, 576i or 1080i.
――This option is not supported when a PC is connected.
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
–– The displayed image may differ depending on the model.
•• Off / On
――The Dynamic Backlight is not available when the input source is set to PC while Video Wall is On.
67
Picture Size
choose size and aspect ratio picture displayed on screen.
Picture Size
MENU m → Picture → Picture Size → ENTER E
Different screen adjustment options are displayed depending on the current input source.
Available Picture Size options can vary depending on whether the Picture Mode is Video/Image or Text.
Picture Size
Picture Size
•• 16:9: Sets the picture to 16:9 wide mode.
16:9
•• Zoom2: Use for a stronger magnification.
· Zoom/Position
Resolution
•• Zoom1: Use for moderate magnification. Cuts off the top and sides.
•• Smart View 1: Reduces the 16:9 picture by 50%.
Off
•• Smart View 2: Reduces the 16:9 picture by 25%.
•• Wide: Enlarges the aspect ratio of the picture to fit the entire screen.
–– The displayed image may differ depending on the model.
•• 4:3: Sets the picture to basic (4:3) mode.
――Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen
burn) which is not covered by the warranty.
•• Screen Fit: Displays the full image without any cut-off when HDMI1, HDMI2, HDMI3, HDMI4 (720p / 1080i /
1080p) signals are inputted.
•• Custom: Changes the resolution to suit the user's preferences.
•• Original: Display images in the original picture quality.
――Available ports may differ depending on the model.
68
Zoom/Position
Picture Size
Picture Size
Custom
· Zoom/Position
Resolution
Off
–– The displayed image may differ depending on the model.
Adjust the screen size and position.
This option can be configured if the input source supports 1080i or 1080p and the Picture Size is Custom.
――This option is not supported when a PC is connected.
――From the Zoom/Position screen, follow the steps below.
1
Press the d button to select Zoom/Position. Press the E button.
2
Select the Zoom or Position. Press the E button.
3
Press the u/d/l/r button to move the picture.
4
Press the E button.
――If you want to reset the picture to its original position, select Reset in the Zoom/Position screen.
The picture will be set to its default position.
Resolution
If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize
the picture quality by selecting the same resolution for the product as the PC using this menu.
Available resolutions: Off / 1024 x 768 / 1280 x 768 / 1360 x 768 / 1366 x 768
69
Auto Adjustment
Adjust frequency values/positions and fine tune the settings automatically.
MENU m → Picture → Auto Adjustment → ENTER E
Picture
Auto Adjustment
–– Available in PC mode only.
–– The displayed image may differ depending on the model.
PC Screen Adjustment
MENU m → Picture → PC Screen Adjustment → ENTER E
Picture
PC Screen Adjustment
•• Coarse / Fine
Removes or reduces picture noise.
If the noise is not removed by Fine-tuning alone, use the Coarse function to adjust the frequency as best as
possible (Coarse) and Fine-tune again. After the noise has been reduced, re-adjust the picture so that it is
aligned with the Center of screen.
•• Position
To adjust the PC’s screen position if it is not Centered or does not fit the product screen.
Press the ▲ or ▼ button to adjust the Vertical Position. Press the ◀ or ▶ button to adjust the Horizontal
Position.
•• Image Reset
Resets the image to the default settings.
–– Available in PC mode only.
–– The displayed image may differ depending on the model.
70
Picture Off
Selecting Picture Off switches off the screen. The volume is not disabled.
To switch the screen on, press any button other than the volume button.
MENU m → Picture → Picture Off → ENTER E
Picture
Picture Off
–– The displayed image may differ depending on the model.
Reset Picture
Resets your current picture mode to its default settings.
MENU m → Picture → Reset Picture → ENTER E
Picture
Reset Picture
–– The displayed image may differ depending on the model.
71
Chapter 07
OnScreen Display
Multi Screen
Multi Screen
•• Off
MENU m → OnScreen Display → Multi Screen → ENTER E
OnScreen Display
•• Triple Screen: When the screen of an external device or PC is displayed, view pictures from other devices at the
same time. The pictures will be displayed as two sub-screens.
•• Four Screen: When the screen of an external device or PC is displayed, view pictures from other devices at the
same time. The pictures will be displayed as three sub-screens.
――For Multi Screen sound, refer to the Select Sound instructions.
Multi Screen
Display Orientation
――If you turn the product off while watching in the Multi Screen mode, Multi Screen mode will remain after power
Screen Protection
Off/On.
――You may notice that the picture in the PIP screen becomes slightly unnatural when you use the main screen to
Message Display
Menu Language
•• PIP: The picture from the external video source will be in the main screen and the picture from the product
will be in the PIP sub-picture screen.
English
Reset OnScreen Display
view a game or karaoke.
――Multi Screen mode supports two UHD resolution screens (3840 x 2160 @ 30 Hz (HDMI) / 60 Hz (DP)). When using
this mode, screen burn in (picture quality degradation) may occur.
–– The displayed image may differ depending on the model.
72
PIP (Landscape)
PIP
The picture from the external video source will be in the main screen and the picture from the product will be in the
PIP sub-picture screen.
PC
Source
Screen Size
Õ
Position
Ã
Select Sound
Main
Aspect Ratio
Full
•• Source: You can select a source of the sub picture.
Close
•• Screen Size: Select a size for the subpicture.
•• Position: Select a position for the sub-picture.
――In double mode, you cannot select Position.
•• Select Sound (Main / Sub): Select a sound source to enable in PIP mode.
•• Aspect Ratio (Original / Full): Set the screen mode to either Full or Original.
–– The displayed image may differ depending on the model.
PIP (Portrait)
PIP
Source
The picture from the external video source will be in the main screen and the picture from the product will be in the
PIP sub-picture screen.
――Available only when Source Content Orientation is set to Portrait.
PC
Screen Size
Position
Select Sound
Main
Aspect Ratio
Full
Close
•• Source: You can select a source of the sub picture.
•• Screen Size: Select a size for the subpicture.
•• Position: Select a position for the sub-picture.
――In double mode, you cannot select Position.
•• Select Sound (Main / Sub): Select a sound source to enable in PIP mode.
•• Aspect Ratio (Original / Full): Set the screen mode to either Full or Original.
–– The displayed image may differ depending on the model.
73
Restrictions
――Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the
divided screens.
――If the screen is split, the input sources HDMI4 and DVI cannot be used simultaneously.
When a Network box (Sold separately) is not connected
Main picture
Sub picture
DisplayPort1
DisplayPort2, HDMI1, HDMI2, HDMI3, HDMI4, DVI, PC
DisplayPort2
DisplayPort1, HDMI1, HDMI2, HDMI3, HDMI4, DVI, PC
HDMI1
DisplayPort1, DisplayPort2, HDMI2, HDMI3, HDMI4, DVI, PC
HDMI2
DisplayPort1, DisplayPort2, HDMI1, HDMI3, HDMI4, DVI, PC
HDMI3
DisplayPort1, DisplayPort2, HDMI1, HDMI2, HDMI4, DVI, PC
HDMI4
DisplayPort1, DisplayPort2, HDMI1, HDMI2, HDMI3, PC
DVI
DisplayPort1, DisplayPort2, HDMI1, HDMI2, HDMI3
PC
DisplayPort1, DisplayPort2, HDMI1, HDMI2, HDMI3, HDMI4
When a Network box (Sold separately) is connected
Main picture
Sub picture
DisplayPort1
PC, MagicInfo, HDMI1, HDMI2, HDMI3, HDMI4, DisplayPort2
DisplayPort2
PC, MagicInfo, HDMI1, HDMI2, HDMI3, HDMI4, DisplayPort1
HDMI1
PC, MagicInfo, HDMI2, HDMI3, HDMI4, DisplayPort1, DisplayPort2
HDMI2
PC, MagicInfo, HDMI1, HDMI3, HDMI4, DisplayPort1, DisplayPort2
HDMI3
PC, HDMI1, HDMI2, HDMI4, DisplayPort1, DisplayPort2
HDMI4
PC, MagicInfo, HDMI1, HDMI2, HDMI3, DisplayPort1, DisplayPort2
MagicInfo
HDMI1, HDMI2, DisplayPort1, DisplayPort2
PC
HDMI1, HDMI2, HDMI3, HDMI4, DisplayPort1, DisplayPort2
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Triple Screen (Landscape)
Triple Screen
When the screen of an external device or PC is displayed, view pictures from other devices at the same time. The
pictures will be displayed as two sub-screens.
――Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the
Main
Sub 1
divided screens.
Sub 2
Close
Screen Size
Select Sound
•• Main: Specify Source and Aspect Ratio for the Main screen in Triple Screen mode.
•• Sub 1: Specify Source and Aspect Ratio for the Sub 1 screen in Triple Screen mode.
•• Sub 2: Specify Source and Aspect Ratio for the Sub 2 screen in Triple Screen mode.
•• Screen Size: Set the sizes of the Main, Sub 1 and Sub 2 screens.
•• Select Sound: Select a sound source to enable in Triple Screen mode.
–– The displayed image may differ depending on the model.
Triple Screen (Portrait)
Triple Screen
When the screen of an external device or PC is displayed, view pictures from other devices at the same time. The
pictures will be displayed as two sub-screens.
――Available only when Source Content Orientation is set to Portrait.
Main
Sub 1
Sub 2
Screen Size
Close
Select Sound
――Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the
divided screens.
•• Main: Specify Source and Aspect Ratio for the Main screen in Triple Screen mode.
•• Sub 1: Specify Source and Aspect Ratio for the Sub 1 screen in Triple Screen mode.
•• Sub 2: Specify Source and Aspect Ratio for the Sub 2 screen in Triple Screen mode.
•• Screen Size: Set the sizes of the Main, Sub 1 and Sub 2 screens.
•• Select Sound: Select a sound source to enable in Triple Screen mode.
–– The displayed image may differ depending on the model.
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Four Screen (Landscape)
Four Screen
When the screen of an external device or PC is displayed, view pictures from other devices at the same time. The
pictures will be displayed as three sub-screens.
――Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the
Main
Sub 1
divided screens.
Sub 2
Close
Sub 3
•• Main: Specify Source and Aspect Ratio for the Main screen in Four Screen mode.
•• Sub 1: Specify Source and Aspect Ratio for the Sub 1 screen in Four Screen mode.
Select Sound
•• Sub 2: Specify Source and Aspect Ratio for the Sub 2 screen in Four Screen mode.
•• Sub 3: Specify Source and Aspect Ratio for the Sub 3 screen in Four Screen mode.
•• Select Sound: Select a sound source to enable in Four Screen mode.
–– The displayed image may differ depending on the model.
Four Screen (Portrait)
Four Screen
When the screen of an external device or PC is displayed, view pictures from other devices at the same time. The
pictures will be displayed as three sub-screens.
――Available only when Source Content Orientation is set to Portrait.
Main
Sub 1
Sub 2
Sub 3
Close
Select Sound
――Divided screens cannot use the same input source simultaneously. Assign a different input source to each of the
divided screens.
•• Main: Specify Source and Aspect Ratio for the Main screen in Four Screen mode.
•• Sub 1: Specify Source and Aspect Ratio for the Sub 1 screen in Four Screen mode.
•• Sub 2: Specify Source and Aspect Ratio for the Sub 2 screen in Four Screen mode.
•• Sub 3: Specify Source and Aspect Ratio for the Sub 3 screen in Four Screen mode.
•• Select Sound: Select a sound source to enable in Four Screen mode.
–– The displayed image may differ depending on the model.
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Display Orientation
Onscreen Menu Orientation
Configure the menu screen.
MENU m → OnScreen Display → Display Orientation → ENTER E
•• Landscape: Display the menu in landscape mode (default).
•• Portrait: Display the menu in portrait mode on the right side of the product screen.
Display Orientation
Onscreen Menu Orientation
Landscape
Source Content Orientation
Landscape
Aspect Ratio
Full Screen
Source Content Orientation
Set the orientation of content from external devices connected to the product.
•• Landscape: Display the screen in landscape mode (default).
•• Portrait: Display the screen in portrait mode.
Aspect Ratio
–– The displayed image may differ depending on the model.
–– The Display Orientation feature is not available in Interlace signal mode.
Set the rotated screen to be either full screen or original.
•• Full Screen: Display the rotated screen in full screen.
•• Original: Display the rotated screen in the original aspect ratio.
――Available only when Source Content Orientation is set to Portrait.
――If Multi Screen is set to Triple Screen, Four Screen is disabled.
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Screen Protection
To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn prevention technology.
Pixel Shift moves the picture slightly on the screen.
MENU m → OnScreen Display → Screen Protection → ENTER E
The Pixel Shift time setting allows you to program the time between movements of the picture in minutes.
Pixel Shift
Screen Protection
Minimize image retention by finely moving pixels horizontally or vertically.
Pixel Shift
•• Pixel Shift (Off / On)
――Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
Timer
•• Horizontal: Sets how many pixels the screen moves horizontally.
Immediate Display
Off
Side Gray
Off
•• Vertical: Sets how many pixels the screen moves vertically.
•• Time: Set the time interval for performing the horizontal or vertical movement, respectively.
Available Pixel Shift Settings and Optimum Settings.
Available Settings
–– The displayed image may differ depending on the model.
Optimum Settings
Horizontal (pixels)
0~4
4
Vertical (pixels)
0~4
4
Time (minute)
1 min. ~ 4 min.
4 min.
――The Pixel Shift value may differ depending on the product size (inches) and mode.
――Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.
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Timer
You can set the timer for Screen Protection.
The Screen Protection feature stops automatically after a specified period of time.
•• Timer (Off / Repeat / Interval)
–– Off
–– Repeat: Display the anti-burn in pattern at a specified interval.
–– Interval: Display the anti-burn in pattern for a specified period of time (from the starting to finishing time).
――When Clock Set is configured, Interval will be enabled.
――Period, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.
•• Period: Specify the time interval to activate the Screen Protection function.
――The option is enabled when Repeat is selected for Timer.
•• Start Time: Set the start time to activate the screen protection function.
――The option is enabled when Interval is selected for Timer.
•• End Time: Set the end time to deactivate the screen protection function.
――The option is enabled when Interval is selected for Timer.
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Immediate Display
Screen Protection
Select the screen saver you want to display immediately.
Pixel Shift
•• Off / Fading Screen
Timer
Immediate Display
Off
Side Gray
Off
Side Gray
When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen.
•• Off / Light / Dark
–– The displayed image may differ depending on the model.
Message Display
Source Info
Select whether to display the source OSD when the input source changes.
MENU m → OnScreen Display → Message Display → ENTERE
•• Off / On
No Signal Message
Message Display
Source Info
On
No Signal Message
On
MDC Message
On
Select whether to display the no-signal OSD when no signal is detected.
•• Off / On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
•• Off / On
–– The displayed image may differ depending on the model.
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Menu Language
Set the menu language.
――A change to the language setting will only be applied to the onscreen menu display. It will not be applied to
other functions on your PC.
MENU m → OnScreen Display → Menu Language → ENTER E
OnScreen Display
Menu Language
English
–– The displayed image may differ depending on the model.
Reset OnScreen Display
This option returns the current settings under OnScreen Display to the default factory settings.
MENU m → OnScreen Display → Reset OnScreen Display → ENTER E
OnScreen Display
Reset OnScreen Display
–– The displayed image may differ depending on the model.
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Chapter 08
System
Setup
Initial settings (System)
Go through the initial setup steps like you did the first time you used this product.
MENU m → System → Setup → ENTER E
System
Setup
Time
MagicInfo I Source
DVI
Auto Source Switching
DVI Connection
Auto
Power Control
Eco Solution
–– The displayed image may differ depending on the model.
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Time
You can configure Clock Set or Sleep Timer. Configure various time-related settings.
――Press the INFO button if you want to view the current time.
MENU m → System → Time → ENTER E
Clock Set
Time
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
――You can set the Date and Time directly by pressing the number buttons on the remote control.
Clock Set
DST
Sleep Timer
Power On Delay
Off
0sec
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
•• Start Date: Set the start date of Daylight Saving Time.
–– The displayed image may differ depending on the model.
•• End Date: Set the end date of Daylight Saving Time.
•• Time Offset: Select the correct time offset your timezone.
Sleep Timer
Automatically shuts off the product after a preset period of time.
(Off / 30 min. / 60 min. / 90 min. / 120 min. / 150 min. / 180 min.)
――Use the up and down arrows to select a period of time, and then press E. To cancel Sleep Timer, select Off.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
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――The MagicInfo I Source feature is available if a network box (sold separately) is connected.
MagicInfo I Source
Pressing MagicInfo Player I on the remote control displays content connected to the network box (sold separately).
MENU m → System → MagicInfo I Source → ENTER E
•• DVI / DisplayPort1
System
MagicInfo I Source
DVI
–– The displayed image may differ depending on the model.
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Auto Source Switching
Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the
display will automatically search the different video input sources for active video.
MENU m → System → Auto Source Switching → ENTER E
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched for active video.
Auto Source Switching
Auto Source Switching
Primary Source Recovery
Primary Source
Secondary Source
The Primary Source selection will be activated, if the current video source is not recognized.
Off
Off
끄기
All
HDMI1
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognized, the display will perform two searches for an
active source, each search checking the primary and then secondary source. If both searches fail, the display will
return to the first video source and display a message indicating that there is no signal.
When the Primary Source selection is set to All, the display will search all the video source inputs twice in sequence
looking for an active video source, returning back to the first video source in the sequence if no video is found.
Primary Source Recovery
–– The displayed image may differ depending on the model.
Select whether to restore the selected primary input source when a primary input source is connected.
――The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
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DVI Connection
Select the source device that is connected to the DVI input. Restart the source device if the screen is not displayed.
•• Auto / PC / DVI
MENU m → System → DVI Connection → ENTER E
System
DVI Connection
Auto
–– The displayed image may differ depending on the model.
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Power Control
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
MENU m → System → Power Control → ENTER E
PC Module Power
Power Control
Auto Power On
Off
Network Standby
Power Button
The PC module can be turned on/off separately from the LFD.
Synced Power-On
PC Module Power
Standby Control
•• Off / On
Auto
Off
Power On Only
To turn off the LFD without turning off the PC module, select Off.
•• Off / On
Synced Power-Off
To turn on the PC module without turning on the LFD, select Off.
•• Off / On
–– The displayed image may differ depending on the model.
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Standby Control
Power Control
Auto Power On
Off
PC Module Power
Standby Control
Network Standby
Power Button
You can set the screen standby mode to be applied when an input signal is received.
•• Auto
Power-saving mode will activate if no input signals are detected even though a source device is connected to
the display.
Auto
The message No Signal will appear if no source device is connected.
Off
•• Off
The message No Signal will appear if no input signals are detected.
Power On Only
――If No Signal is displayed although a source device is connected, check the cable connection.
――If No Signal Message is set to Off, the No Signal message does not appear.
If this is the case, set No Signal Message to On.
–– The displayed image may differ depending on the model.
•• On
Power-saving mode will activate if no input signals are detected.
Network Standby
This feature keeps the network power on when the product turns off.
•• Off / On
Power Button
The power button can be set to either turn on the power or turn on/off the power.
•• Power On Only: Set the power button to turn on the power.
•• Power On/Off: Set the power button to turn on/off the power.
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Eco Solution
Energy Saving
Reduce the power consumption by adjusting the screen brightness.
MENU m → System → Eco Solution → ENTER E
•• Off / Low / Medium / High
Eco Sensor
Eco Solution
Energy Saving
Off
Eco Sensor
Off
Screen Lamp Schedule
Off
No Signal Power Off
Off
Auto Power Off
Off
–– The displayed image may differ depending on the model.
To enhance your power savings, the picture settings will automatically adapt to the light in the room.
•• Off / On
――Adjusting the Backlight setting under Picture while Eco Sensor is on will disable the Off.
――If the screen contrast is not sufficient, set the Eco Sensor to Off.
If the Eco Sensor is Off, it may not comply with energy standards.
Min. Backlight
When Eco Sensor is On, you can manually adjust the minimum screen brightness. Min. Backlight is the darkest
backlight mode. Make sure the Min. Backlight setting is lower than the Backlight setting.
――If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the
surrounding light intensity.
89
Screen Lamp Schedule
Eco Solution
Energy Saving
Off
Eco Sensor
Off
Screen Lamp Schedule
Off
No Signal Power Off
Off
Auto Power Off
Off
――This option is enabled when Clock Set is configured.
Screen Lamp Schedule
Enable or disable the lamp schedule.
•• Off / On
Schedule1, Schedule2
Time
The panel brightness will change to the brightness set in Lamp at a specified time.
–– The displayed image may differ depending on the model.
Lamp
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
•• 0 ~ 100
No Signal Power Off
Save power by turning the device off when no signal is received from any source.
•• Off / 15 min. / 30 min. / 60 min.
――Disabled when an attached PC is in power saving mode.
――The product will automatically power off at a specified time. The time can be changed as required.
Auto Power Off
The product will automatically turn off if you don’t press a button on the remote or touch a button on product front
panel within select hours to prevent overheating.
•• Off / 4 hours / 6 hours / 8 hours
90
Temperature Control
This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 77 °C.
MENU m → System → Temperature Control → ENTER E
System
Temperature Control
Recommended temperature for Temperature Control is 75 °C~ 80 °C (provided that the surrounding temperature is
40 °C).
――The screen will become darker if the current temperature exceeds the specified temperature limit. If the
temperature continues to rise, the product will power off to prevent overheating.
77
–– The displayed image may differ depending on the model.
Change PIN
MENU m → System → Change PIN → ENTER E
The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again..
When the Confirm screen disappears, press the Close button. The product has memorized your new PIN.
――Default password: 0 - 0 - 0 - 0
System
Change PIN
–– The displayed image may differ depending on the model.
91
General
Security
Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
MENU m → System → General → ENTER E
If you want to change the PIN number, use the Change PIN function.
Safety Lock
General
It sets safe lock function.
Security
HDMI Hot Plug
•• Off / On
On
All the menus and buttons of the product and remote control, except for the LOCK button on the remote control,
will be locked by the Safety Lock function.
To unlock the menus and buttons, press the LOCK button and then enter the password (default password: 0-0-0-0).
–– The displayed image may differ depending on the model.
Power On Button
Turn on this feature to enable the remote control's Power button to turn on the device while Safety Lock is enabled.
•• Off / On
Button Lock
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
•• Off / On
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
•• Off / On
――Depending on the type of external device, the screen may not display properly. In this case, connect it with the
HDMI Hot Plug function turned On.
92
Reset System
This option returns the current settings under system to the default factory settings.
MENU m → System → Reset System → ENTER E
System
Reset System
–– The displayed image may differ depending on the model.
93
Chapter 09
Sound Adjustment
Configure the sound (Sound) settings for the product.
HDMI Sound
Select whether to hear from AV(HDMI) or PC(DVI).
•• AV(HDMI) / PC(DVI)
MENU m → Sound → HDMI Sound → ENTER E
Sound
HDMI Sound
Sound on Video Call
Speaker Selection
AV(HDMI)
Current Source
Internal Speaker
Reset Sound
–– The displayed image may differ depending on the model.
94
Sound on Video Call
MENU m → Sound → Sound on Video Call → ENTER E
Select sound output to listen to during a video call.
•• Current Source / Video Call
――If Speaker Selection is set to External Speaker, Sound on Video Call is disabled.
Sound
Sound on Video Call
Current Source
–– The displayed image may differ depending on the model.
Speaker Selection
If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound
echo caused by the difference in decoding speed between the products speakers and the speakers attached to your
audio receiver. If this occurs, set the product to External Speaker.
MENU m → Sound → Speaker Selection → ENTER E
•• Internal Speaker / External Speaker
――When you set Speaker Selection to External Speaker, the products speakers are turned off.
You will hear sound through the external speakers only. When the Speaker Selection is set to Internal Speaker,
both the product speakers and the external speakers are on. You will hear sound through both.
Sound
――If there is no video signal, both the products speakers and the external speakers will be mute.
Speaker Selection
Internal Speaker
–– The displayed image may differ depending on the model.
95
Reset Sound
The displayed image may differ depending on the model. Reset all sound settings to the factory defaults.
MENU m → Sound → Reset Sound → ENTER E
Sound
Reset Sound
–– The displayed image may differ depending on the model.
96
Chapter 10
Support
Software Update
Go to Home
MENU m → Support → Software Update → ENTER E
MENU m → Support → Go to Home → ENTER E
The Software Update menu lets you upgrade your product software to the latest version.
――Be careful not to turn off the power until the upgrade is complete. The product will turn off
Accessible using the HOME
and on automatically after completing the software upgrade.
button on the remote control.
Go to Home to play a variety of content from a memory device or a connected network.
――When you upgrade software, all video and audio settings you have made will return to their
default settings. We advise you to write down your settings so that you can easily reset them
after the upgrade.
Contact Samsung
Reset All
MENU m → Support → Reset All → ENTER E
This option returns all the current settings for a display to the default factory settings.
MENU m → Support → Contact Samsung → ENTER E
View this information when your product does not work properly or when you want to upgrade
the software.
You can find information regarding our call centers and how to download products and
software.
――Contact Samsung and find the product Model Code and Software Version.
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Chapter 11
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Center
–– Before calling Samsung Customer
Service Center, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Center.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
–– If the screen remains blank, check
the PC system, video controller and
cable.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).
98
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connection is
secure.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product
and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
PC is shown in Source when a PC is not connected.
PC is always shown in Source irrespective of whether or not a PC is connected.
Screen issue
The power LED is off. The screen will not switch on.
Make sure that the power cord is connected.
No Signal is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly. In this case,
connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
99
Screen issue
The images on the screen look distorted.
Check the cable connection to the product.
The screen is not clear. The screen is blurry.
Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky.
There are shadows or ghost images left on the screen.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to the
Additional Information on the product menu and the Standard Signal Mode Table.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
The product will turn off automatically.
Go to System and make sure Sleep Timer is set to Off.
Press any key on the keyboard or move the mouse to return to the previous screen.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off
after 10 to 15 minutes.
Picture quality of the product is different from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog and digital
products.
100
Screen issue
The brightness and color do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and
Sharpness.
Go to System and adjust the Energy Saving settings.
Reset the screen settings to the default settings.
Broken lines are displayed on the edges of the screen.
If Picture Size is set to Screen Fit, change the setting to 16:9.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Center to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
The screen cannot be displayed in full screen.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and
bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your
PC sound card or software program.
101
Sound issue
Video is available but there is no sound.
If an HDMI cable is connected, check the audio output settings on the PC.
Go to Sound and change Speaker Selection to Internal Speaker.
If a source device is used
•• Make sure the audio cable is properly connected to the audio input port on the product.
•• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the
cable box may need to be changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
There is audible sound when the volume is muted.
When Speaker Selection is set to External Speaker, the volume button and mute function are
disabled.
Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
There is an echo sound coming from the speakers.
Different decoding speeds between the product speakers and external speakers can cause an
echo.
In this case, set Speaker Selection to External Speaker.
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Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a
wall, it is recommended to use right-angle cables.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
The Multi Screen menu is not available.
The menu is enabled or disabled depending on the Source mode.
When I try to change the PC resolution, a message "The
defined resolution is not currently supported." appears.
The message "The defined resolution is not currently supported." appears if the input source
resolution exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
103
Other issue
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode.
Displayed picture colors may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
Make sure to connect the audio cable to the correct input jack to enable audio.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognize HDMI signals that do not include
sound. In this case, manually select a sound input.
HDMI-CEC does not work.
Sound input
Screen mode
PC
Auto
PC settings
DVI PC
Audio In (Stereo ports)
PC settings
This product does not support the HDMI-CEC feature.
To use several external devices compatible with the HDMI-CEC feature that are connected to
the HDMI1, HDMI2, HDMI3 and HDMI4 ports on the product, turn off the HDMI-CEC features
on all the external devices. External devices include Blu-ray and DVD players.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device
manufacturer for assistance.
104
Other issue
The IR sensor is not functioning.
Make sure the sensor light turns on when a button is pressed on the remote control.
If the sensor light does not turn on, turn the power switch off and then on again on the back
of the product.
(The power LED lights up red when the screen is switched off.)
If the sensor light still does not turn on after the power switch is turned off and then on
again, an internal jack may be disconnected.
Contact your nearest service Center to have the product serviced.
If the sensor light that is on does not flash red when a button is pressed on the remote
control, the IR sensor may be defective.
Contact your nearest service center to have the product serviced.
This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
When booting the PC with the input source set to
DisplayPort1, DisplayPort2, the BIOS and booting screens
do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort1,
DisplayPort2.
105
Q&A
Question
How can I change the frequency?
Answer
Set the frequency on your graphics card.
•• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings →
Advanced → Monitor and adjust the frequency in Monitor Settings.
•• Windows ME/2000: Go to Control Panel → Display → Settings → Advanced → Monitor
and adjust the frequency in Monitor Settings.
–– Refer to the user manual for your
PC or graphics card for further
instructions on adjustment.
•• Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize
→ Display Settings → Advanced Settings → Monitor and adjust the frequency in Monitor
Settings.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust
resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
→ Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor
Settings.
•• Windows 10: Go to Settings → System → Display → Advanced display settings → Display
adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
•• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings and
adjust the resolution.
•• Windows ME/2000: Go to Control Panel → Display → Settings and adjust the resolution.
•• Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize →
Display Settings and adjust the resolution.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust
Resolution and adjust the resolution.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
→ Adjust Resolution and adjust the resolution.
•• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust
the resolution.
106
Question
How do I set powersaving mode?
Answer
•• Windows XP: Set power-saving mode in Control Panel → Appearance and Themes →
Display → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver
Settings or BIOS SETUP on the PC.
•• Windows Vista: Set power-saving mode in Control Panel → Appearance and
Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization
→ Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 8: Set power-saving mode in Settings → Control Panel → Appearance and
Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 10: Set power-saving mode in Settings → Personalization → Lock screen →
Screen timeout settings → Power & sleep or BIOS SETUP on the PC.
107
Chapter 12
Specifications
General
–– Size
Model Name
Panel
QM75F
Size
75 CLASS (74.5 inches / 189.34 cm)
98 CLASS (97.5 inches / 247.7 cm)
Display area
1650.24 mm (H) x 928.26 mm (V)
2158.848 mm (H) x 1214.352 mm (V)
65.0 inches (H) x 36.55 inches (V)
85.0 inches (H) x 47.8 inches (V)
–– Display area
H
V
QM98F
Power Supply
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
Temperature : 32 °F – 104 °F (0 °C – 40 °C)
* For installing the housing, keep the internal temperature at 40 °C or below.
Humidity : 10% – 80%, non-condensing
Storage
Temperature : -4 °F – 113 °F (-20 °C – 45 °C)
Humidity : 5% – 95%, non-condensing
108
――Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system
optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired.
――Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does
not affect product performance.
――This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate
measures.
――For detailed device specifications, visit the Samsung Electronics website.
(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799
109
Preset Timing Modes
――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
――Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the
vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product.
–– Horizontal Frequency
The time required to scan a single
line from the left to the right side of
the screen is called a horizontal cycle.
The reciprocal number of a horizontal
cycle is called horizontal frequency.
Horizontal frequency is measured in
kHz.
–– Vertical Frequency
The product displays a single image
multiple times per second (like a
fluorescent light) to display what
the viewer sees. The rate of a single
image being displayed repeatedly per
second is called vertical frequency
or refresh rate. Vertical frequency is
measured in Hz.
Model Name
Synchronization
Resolution
Maximum Pixel Clock
QM75F / QM98F
Horizontal Frequency
30 - 81 kHz, 30 - 134 kHz (DisplayPort), 30 - 90 kHz (HDMI)
Vertical Frequency
48 - 75 Hz, 56 - 75 Hz (DisplayPort), 24 - 75 Hz (HDMI)
RGB Analog, DVI(Digital Visual Interface) Compliant Digital RGB
Optimum resolution
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz (DisplayPort1, DisplayPort2)
Maximum resolution
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 30 Hz (HDMI1, HDMI2, HDMI3, HDMI4)
148.5 MHz (Analog, Digital), 533 MHz (DisplayPort), 297 MHz (HDMI)
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal
transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings
according to the following table by referring to the graphics card user manual.
110
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 640 x 480
31.469
59.940
25.175
-/-
IBM, 720 x 400
31.469
70.087
28.322
-/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
MAC, 832 x 624
49.726
74.551
57.284
-/-
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA, 640 x 480
31.469
59.940
25.175
-/-
VESA, 640 x 480
37.861
72.809
31.500
-/-
VESA, 640 x 480
37.500
75.000
31.500
-/-
VESA, 800 x 600
35.156
56.250
36.000
+/+
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 800 x 600
46.875
75.000
49.500
+/+
VESA, 1024 x 768
48.363
60.004
65.000
-/-
VESA, 1024 x 768
56.476
70.069
75.000
-/-
VESA, 1024 x 768
60.023
75.029
78.750
+/+
VESA, 1152 x 864
67.500
75.000
108.000
+/+
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
-/+
111
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
VESA, 1366 x 768
47.712
59.790
85.500
+/+
VESA, 1440 x 900
55.935
59.887
106.500
-/+
VESA, 1600 x 900
60.000
60.000
108.000
+/+
VESA, 1680 x 1050
65.290
59.954
146.250
-/+
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
VESA, 2560 x 1440
88.787
59.951
241.500
+/-
VESA, 3840 x 2160
133.313
59.997
533.250
+/-
CEA, 3840 x 2160
133.313
59.997
533.250
+/-
112
Chapter 13
Appendix
Responsibility for the Pay Service (Cost to
Customers)
――When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• If a service technician gives instructions on how to use product or simply adjusts options
without disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
•• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If customer requests instructions on how to use because of another company's product.
•• If customer requests instructions on how to use the network or another company's
program.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•• External impact or drop.
•• Use of supplies or separatly sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
•• Remodeling or repairing the product by customer.
•• Using it with incorrect voltage or non-authorized electrical connections.
•• Not following the "cautions" in User Manual.
Others
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
――If customer requests a service in case the product has no defect, service fee may be charged.
So please read User Manual first.
•• If customer requests software installation and setup for the product.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through
home-shopping or online.
113
Optimum Picture Quality and Afterimage
Burn-in Prevention
Optimum Picture Quality
•• Due to the nature of the manufacturing of this product, approximately 1 pixel per million
(1ppm) may be brighter or darker on the panel. This does not affect product performance.
–– The number of sub-pixels by panel type: 24,883,200
•• Run Auto Adjustment to improve the picture quality. If noise is still found even after auto
adjustment, adjust Coarse or Fine.
•• Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
–– Activate power-saving mode or a dynamic screen saver if you will not be using the
product for an extended period of time.
What is afterimage burn-in?
Afterimage burn-in should not occur when the LCD panel is operating normally. Normal
operation refers to a continuously changing video pattern. If the LCD panel displays a fixed
pattern for an extended period of time, a slight voltage difference may occur between the
electrodes in pixels that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
To prevent this, the accumulated voltage difference should be reduced.
――Afterimage burn-in should not occur when an LCD panel is operating in proper conditions.
Black Matrix
Source
Common
Electrode (ITO)
Color-Filter
Drain
Prevention of Afterimage Burn-in
Setting the anti-screen burn-in pattern
The anti-screen burn-in pattern automatically operates in standby mode.
•• Disabling the anti-screen burn-in pattern
On the remote control, press 2 → 2 → 7 → CH
TFT
→ 0.
Gate
Pixel Electrode (ITO)
Storage
Capaccitor(Cs)
Data Bus-Line
If the remote control sensor blinks once, the pattern is disabled.
•• Enabling the anti-screen burn-in pattern
On the remote control, press 2 → 2 → 7 → CH
→ 0.
If the remote control sensor blinks twice, the pattern is enabled.
――When the screen is turned off, the anti-screen burn-in pattern will operate for two hours.
――Keeping the anti-screen burn-in pattern on requires extra power consumption.
114
Preventing afterimage burn-in
――The best way to protect the product from afterimage burn-in is switching the power off or
setting the PC or system to run a screen saver when not in use. Also, Warranty service may be
limited depending on instruction guide.
•• Powering Off, Screen Saver and Power Saving Mode
–– Power off the product for 2 hours after using it for 12 hours.
–– Go to Display Properties > Power Supply on your PC and set the product to power off as
required.
–– Using a screen saver is recommended.
It is best to use a single-color or moving-image screen saver.
•• Regular color Change
–– Use 2 colors
Switch between 2 colors every 30 minutes as shown above.
Type 1
Type 2
FLIGHT
TIME
FLIGHT
TIME
OZ348
20:30
OZ348
20:30
UA102
21:10
UA102
21:10
•• Avoid combinations of a text color and background color of contrasting brightness.
(Brightness: refers to the lightness or darkness of a color which varies depending on the
amount of light emitted.)
――Avoid using gray as it may contribute to afterimage burn-in.
――Avoid using colors of contrasting brightness (black and white; gray).
FLIGHT : TIME
FLIGHT : TIME
OZ348 : 20:30
OZ348 : 20:30
•• Regular Text color Change
–– Use bright colors of similar brightness.
Interval: Change text color and background color every 30 minutes
FLIGHT : TIME
OZ348
: 20:30
FLIGHT : TIME
OZ348
: 20:30
FLIGHT : TIME
OZ348
: 20:30
FLIGHT : TIME
OZ348
: 20:30
–– Move and change text every 30 minutes as shown below.
FLIGHT
: TIME
OZ348
: 20:30
[ Step 1 ]
[ Step 2 ]
FLIGHT
: TIME
OZ348
: 20:30
[ Step 3 ]
–– Regularly display a moving image along with a logo.
Interval: Display a moving image along with a logo for 60 seconds after using for 4
hours.
115
License
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the
product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Center
or send email to oss.request@samsung.com.
116
Terminology
480i / 480p / 720p / 1080i /
1080p____ Each of the scanning
rates above refers to the number of
effective scanning lines that decides
the screen resolution. The scanning
rate may be indicated in i (interlaced)
or p (progressive), depending on the
scanning method.
- Scanning
Scanning refers to a process of
sending pixels that form an image
progressively. A larger number of
pixels will deliver a clearer and more
vivid picture.
- Progressive
In progressive scan mode, all lines
of pixels are scanned one by one
(progressively) on the screen.
- Interlaced
In interlaced scan mode, every
other line of pixels is scanned from
top to bottom first and then the
remaining lines of pixels (that were
not scanned) are scanned.
Non-interlace Mode and Interlace
Mode____ Non-interlace mode
(progressive scan) displays a
horizontal line from the top to the
bottom of a screen progressively.
Interlace mode displays the odd
number lines first and the even
number lines next. Non-interlace
mode is mainly used in monitors
as it produces screen clarity and
interlace mode is mainly used in
TVs.
Vertical Frequency____ The product
displays a single image many times
per second (like a fluorescent light
that flickers) to display an image for
a viewer to see. The rate of a single
image being displayed repeatedly
per second is called vertical
frequency or refresh rate. Vertical
frequency is measured in Hz.
E.g. 60Hz refers to a single image
being displayed 60 times in one
second.
Dot Pitch____ The screen consist of
red, green and blue dots. A shorter
distance between the dots produces
a higher resolution. Dot pitch refers
to the distance between the shortest
distance between dots of the same
color. Dot pitch is measured in
millimeters.
Horizontal Frequency____ The
time required to scan a single line
from the left to the right side of
the screen is called a horizontal
cycle. The reciprocal number of a
horizontal cycle is called horizontal
frequency. Horizontal frequency is
measured in kHz.
Source____ Input source refers to
a video source device connected to
the product such as a camcorder or
video or DVD player.
Plug & Play____ Plug & Play is a
function that allows the automatic
exchange of information between
a monitor and PC to produce an
optimum display environment.
The product uses VESA DDC
(international standard) to execute
Plug & Play.
Resolution____ Resolution is the
number of horizontal dots (pixels)
and vertical dots (pixels) that
form a screen. It represents the
level of display detail. A higher
resolution enables more data to
be displayed on the screen and is
useful to perform multiple tasks
simultaneously.
E.g. A resolution of 1920 X 1080
consists of 1,920 horizontal pixels
(horizontal resolution) and 1,080
vertical pixels (vertical resolution).
DVD (Digital Versatile Disc)____
DVD refers to a CD-sized mass
storage disk where you can save
multimedia (audio, video or game)
applications using MPEG-2 video
compression technology.
HDMI (High Definition Multimedia
Interface)____ It is an interface that
can be connected to a digital audio
source as well as a high-definition
video source by using a single cable
without compression.
Multiple Display Control (MDC)____
MDC (Multiple Display Control) is
an application that allows multiple
display devices to be controlled
simultaneously using a PC.
Communication between a PC and
monitor takes place using RS232C
(serial data transmission) and RJ45
(LAN) cables.
117
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