Samsung | UA60JU6400R | Samsung UA60JU6400R Quick Guide

user manual
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model______________ Serial No.______________
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Warning! Important Safety Instructions
(Please read the Safety Instructions before using your TV.)
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
product.
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this
apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.
-- Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
-- Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
-- Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a
swimming pool etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately.
This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries
properly. Please contact your local authorities for disposal or recycling information.
Do not overload wall outlets, extension cords or adaptors beyond their capacity, since this can result in fire or electric shock.
Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.
Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the
local electrical supply.
Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's
plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and
contact an authorised dealer or service centre.
Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time
(especially when children, elderly or disabled people will be left alone in the house).
-- Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by
causing the insulation to deteriorate.
Be sure to contact an authorised service centre for information if you intend to install your TV in a location with heavy dust, high or low
temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an aerial port, a train station, etc. Failure to
do so may lead to serious damage to your TV.
Use only a properly grounded plug and wall outlet.
-- An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
To turn off this apparatus completely, disconnect it from the wall outlet. Be sure to have the wall outlet and power plug readily accessible.
Do not allow children to hang onto the product.
Store the accessories (battery, etc.) in a location safely out of the reach of children.
Do not install the product in an unstable location such as a shaky shelf or a slanted floor or in a location exposed to vibration.
Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a service centre.
To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such
as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the
TV or erase the printing on the product.
Do not expose this apparatus to dripping or splashing.
Do not dispose of batteries in a fire.
Do not short-circuit, disassemble, or overheat the batteries.
There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or
equivalent type.
WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM
THIS PRODUCT AT ALL TIMES.
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What's in the Box?
Remote Control & Batteries (AAA x 2)
Regulatory Guide
User Manual
Power Cord
Warranty Card (Not available in some locations)
-- Make sure that the following items are included with your TV. If there are any items missing, contact your local dealer.
-- The colours and shapes of the items differ with the model.
-- Cables not supplied with this product can be purchased separately.
-- Open the box and check for any accessory items hidden behind or inside the packing materials.
Warning: Screens can be damaged from direct pressure
when handled incorrectly. We recommend lifting the TV at the
edges,as shown.
Don't Touch
This Screen!
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Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. During Initial Setup, connects to your
network, implements Smart Hub agreements, links to the source of your live TV signal, and sets up control of your cable or
set-top box.
To learn more about operating your TV, launch the TV's built in e-Manual after you have completed the Initial Setup. For
Information about the e-Manual, see "The e-Manual" on page 8.
Password Change
System > Change PIN
Changing the TV’s password.
1. Run Change PIN and then enter the current password in the password field. The default password is “0-0-0-0”.
2. Enter a new password and then enter it again to confirm it. The password change is complete.
-- If you forgot your PIN code, press the buttons in the following sequence to reset the PIN to “0-0-0-0”:
In Standby mode: MUTE → 8 → 2 → 4 → POWER (On)
Using the TV Controller
You can use the TV Controller on the back of the TV instead of the remote control to control most of the functions of your TV.
: Opens Smart Hub.
Control Menu
: Opens the menu.
: Selects a source.
: Turns off the TV.
Control Stick
The Control Stick is located
on the lower left corner of the
back of the TV.
Remote control sensor
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The Standard Remote Control
Displays and selects available video
sources.
Turns the TV on/off.
Turns the Sports Mode on or off.
Gives direct access to channels.
Alternately selects Teletext ON, Double,
Mix or OFF.
Returns to the previous channel.
Turns the sound on/off.
Changes the current channel.
Adjusts the volume.
Launches Smart Hub applications. Refer
to the e-Manual chapter, Smart Features >
Smart Hub.
Displays the Channel List.
Run the Search function.
Opens the OSD (Menu).
Moves the focus, and changes the values
seen on the TV's menu.
TOOLS: Quickly selects frequently used
functions.
INFO: Displays information on the TV
screen.
RETURN: Returns to the previous menu.
E-MANUAL: Displays the e-Manual.
EXIT: Exits the menu.
EXTRA: Displays related information
about the current programme.
SRS: Turns the DTS TruSurround on or off.
Use these buttons according to the
directions on the TV screen.
P.SIZE / PIC SIZE: Change the picture
size.
P.MODE / PICTURE: Changes the picture
Use these buttons with specific features.
Use these buttons according to the
directions on the TV screen.
mode.
PIP: Turns the PIP on or off.
S.MODE / SOUND: Displays a list of sound
modes and lets you change the mode.
-- The button names above may be differ from the actual names.
Installing batteries into the remote control
Match the polarity of the batteries to the symbols on the battery compartment.
-- Use the remote control within 7m of the TV.
-- Bright light may affect the performance of the remote control. Avoid using near bright
fluorescent lights or neon signs.
-- The colour and shape of the remote may vary depending on the model.
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Connecting to a Network
Connecting the TV to a network gives you access to online services, such as Smart Hub, as well as software updates.
Network Connection - Wireless
Connect the TV to the Internet using a standard router or modem.
Wireless IP Router or Modem with
a DHCP Server
The LAN Port on the Wall
LAN Cable (Not Supplied)
Network Connection - Wired
TV Rear Panel
Connect your TV to your network using a LAN cable.
-- The TV does not support the network speeds less than or equal to 10 Mbps.
-- Use a Category 7 cable for the connection.
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Mobile Network
Availability depends on the specific model and area.
While connecting to the mobile network, some functions might be unavailable.
Refer to the diagram and insert the Mobile Dongle (sold separately) into the USB port. The Mobile Dongle must be connected
to the TV in order to connect to the mobile network. However, the Mobile Dongle is sold separately and is not available from
Samsung.
If you have any problems using online services, please contact your Internet service provider.
-- When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB
ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this
case, use a USB extension cable.
Supported Telecom and Model Name
For more information, refer to the e-Manual.
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The e-Manual
The embedded e-Manual contains information about the key features of your TV.
-- You can download and view a printable version of the e-Manual on the Samsung website.
Displaying the e-Manual:
•
On the Standard Remote Control, press the E-MANUAL button.
•
On the TV’s menu, select Support > e-Manual.
Using the buttons available on the main screen of the e-Manual
(Search): Select an item from the search results to load the corresponding page.
(Index): Select a topic from the list to navigate to the relevant page.
-- Availability depends on the area or language.
(Recent pages): Select a page. The e-Manual jumps to the selected page.
Accessing the associated menu screen from an e-Manual topic page
(Try Now): Allows you to access the corresponding menu item and try out the feature right away.
(Link): Allows you to access the corresponding reference page.
-- The e-Manual cannot be accessed from some menu screens.
Updating the e-Manual to the latest version
You can update the e-Manual in the same way you update apps.
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Troubleshooting and Maintenance
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the
Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and
click on Support, or contact the call centre listed on the back cover of this manual.
-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a
few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on
the TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto update).
Issues
Solutions and explanations
The TV is not powered on.
Make sure that the power cord is connected and that the remote has live batteries and
is functioning properly. If the power cord is properly connected and the remote control
is operating normally, there might arise a problem with the antenna cable connection,
or the cable/set-top box might not be turned on. Check the antenna connection or turn
on the cable/satellite box.
The TV won’t turn on.
Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
Make sure that the wall outlet is working.
Try pressing the P button on the TV to make sure that the problem is not with the
remote. If the TV turns on, refer to “The remote control does not work” below.
There is no picture/video.
Check the cable connections. Remove and reconnect all cables connected to the TV
and external devices.
Set the video outputs of your external devices (Cable/set-top box, DVD, Blu-ray etc) to
match the TV's input connections. For example, if an external device’s output is HDMI,
connect it to an HDMI input on the TV.
Make sure that your connected devices are powered on.
Be sure to select the correct input source.
Reboot the connected device by unplugging it and reconnecting the device's power
cable.
The remote control does not
work.
Replace the remote control batteries. Make sure that the batteries are installed with
their poles (+/–) in the correct direction.
Clean the sensor’s transmission window on the remote.
Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.
The Cable or set-top box remote
control doesn’t turn on/off the TV
or adjust the volume.
Programme the cable or set-top box remote control to operate the TV. Refer to the
Cable or set-top box user manual for the SAMSUNG TV code.
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Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the
brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to MENU > System > Eco
Solution > Eco Sensor.
-- If the screen is too dark while you are watching TV in a dark environment, it may be due to the Eco Sensor.
-- Do not block the sensor with any object. This can decrease picture brightness.
Caring for the TV
-- If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off
before watching TV.
-- The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using
a soft cloth to prevent scratches.
Do not spray water or any liquid directly onto the TV. Any liquid that goes
into the product may cause a failure, fire, or electric shock.
Turn off the TV, then gently wipe away smudges and fingerprints on the
screen with a micro-fiber cloth. Clean the body of the TV with a soft cloth
dampened with a small amount of water. Do not use flammable liquids
(benzene, thinners, etc.) or a cleaning agent. For stubborn smudges,
spray a small amount of screen cleaner on the cloth.
Still image warning
Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news crawls at
the screen bottom etc.), or programmes in panorama or 4:3 image format on the screen. If you constantly display still pictures,
it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this adverse effect, please follow
the recommendations below:
•
Avoid displaying the same TV channel for long periods.
•
Always try to display any image in full screen. Use the picture format menu of the TV set for the best possible match.
•
Reduce brightness and contrast to avoid the appearance of after-images.
•
Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.
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TV Installation
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is
correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage
to the TV.
Installing the wall mount kit
You can mount the TV on the wall using a wall mount kit (sold separately).
Wall mount
Bracket
TV
C
For detailed information about installing the wall mount, see the instructions provided with the wall mount kit. We recommend
that you contact a technician for assistance when installing the wall mount bracket. We do not advise you to do it yourself.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the
wall mount on your own.
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VESA wall mount kit notes and specifications
You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than
plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall
and result in severe personal injury.
Product Family
TV size in
inches
VESA screw hole specs
(A * B) in millimetres
40
200 x 200
50 - 75
400 x 400
UHD-TV
C (mm)
Standard
Screw
Quantity
13.8 - 21.4
M8
4
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from
electric shock.
•
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws
may differ depending on the wall mount specifications.
•
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•
Do not mount the TV at more than a 15 degree tilt.
•
Always have two people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to
ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an
increase in its internal temperature.
When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused
by the product falling.
Installation with a stand
Installation with a wall mount
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
Attaching the TV to the Stand
Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly instructions.
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Safety Precaution: Securing the TV to the wall
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular,
ensure your children do not hang on or destabilize the TV. This action may cause the TV
to tip over, causing serious injuries or death. Follow all safety precautions provided in the
Safety Flyer included with your TV. For added stability and safety, you can purchase and
install the anti-fall device as described below.
Preventing the TV from falling
These are general instructions. The clamps, screws, and string are not supplied by Samsung. They must be purchased
separately. We suggest consulting an installation service or professional TV installer for specific hardware and anti-fall hardware
installation.
1. Put the screws into the clamps and firmly fasten them onto the wall. Confirm that
the screws have been firmly installed onto the wall.
-- You may need additional material such as an anchor depending on the type
of wall.
2. Remove the screws from the back centre of the TV, put the screws into the
clamps, and then fasten the screws onto the TV again.
-- These screws may not be supplied with the TV. For a 40-75 inch model,
purchase M8 screws.
3. Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a
durable, heavy-duty string, and then tie the string tightly.
-- Install the TV near to the wall so that it does not fall backwards.
-- Connect the string so that the clamps fixed on the wall are at the same height
as or lower than the clamps fixed on the TV.
-- Untie the string before moving the TV.
4. Make sure that all connections are properly secured. Periodically check the
connections for any sign of fatigue or failure. If you have any doubt about the
security of your connections, contact a professional installer.
Wall
Arranging the cables with the Cable guide
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Specifications and Other Information
Specifications
Display Resolution
3840 × 2160
Environmental Considerations
Operating Temperature
10°C to 40°C (50°F to 104°F)
10% to 80%, non-condensing
-20°C to 45°C (-4°F to 113°F)
5% to 95%, non-condensing
Operating Humidity
Storage Temperature
Storage Humidity
Stand Swivel (Left / Right)
Model Name
0˚
UA40JU6400
Screen Size (Diagonal)
UA50JU6400
102 cm
Sound (Output)
126 cm
10 W x 2
Dimensions (W × H × D)
Body
91.77 × 53.57 × 6.26 cm
91.77 × 58.22 × 24.16 cm
112.89 × 65.44 × 6.32 cm
112.89 × 68.86 × 25.46 cm
Without Stand
7.7 kg
With Stand (T type)
9.4 kg
12.2 kg
14.4 kg
UA55JU6400
UA60JU6400
With Stand (T type)
Weight
Model Name
Screen Size (Diagonal)
139 cm
Sound (Output)
152 cm
10 W x 2
Dimensions (W × H × D)
Body
With Stand (T type)
124.26 × 71.84 × 6.32 cm
124.26 × 76.34 × 26.75 cm
136.36 × 78.95 × 6.40 cm
136.36 × 83.41 × 31.68 cm
15.0 kg
17.3 kg
20.9 kg
24.7 kg
UA65JU6400
UA75JU6400
164 cm
189 cm
Weight
Without Stand
With Stand (T type)
Model Name
Screen Size (Diagonal)
Sound (Output)
10 W x 2
Dimensions (W × H × D)
Body
With Stand (T type)
146.35 × 84.45 × 6.46 cm
146.35 × 88.91 × 31.68 cm
168.89 × 97.22 × 6.60 cm
168.89 × 103.44 × 35.53 cm
23.7 kg
27.5 kg
36.5 kg
42.5 kg
Weight
Without Stand
With Stand (T type)
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Specifications
Display Resolution
3840 × 2160
Environmental Considerations
Operating Temperature
10°C to 40°C (50°F to 104°F)
10% to 80%, non-condensing
-20°C to 45°C (-4°F to 113°F)
5% to 95%, non-condensing
Operating Humidity
Storage Temperature
Storage Humidity
Stand Swivel (Left / Right)
Model Name
0˚
UA40JU6400
Screen Size (Diagonal)
UA50JU6400
102 cm
126 cm
Sound (Output)
10 W x 2
Dimensions (W × H × D)
Body
91.77 × 53.57 × 6.26 cm
91.77 × 59.92 × 28.81 cm
112.89 × 65.44 × 6.32 cm
112.89 × 70.64 × 31.05 cm
Without Stand
7.7 kg
With Stand (V type)
8.6 kg
12.2 kg
13.2 kg
With Stand (V type)
Weight
Model Name
UA55JU6400
Screen Size (Diagonal)
139 cm
Sound (Output)
10 W x 2
Dimensions (W × H × D)
Body
124.26 × 71.84 × 6.32 cm
124.26 × 78.17 × 31.05 cm
With Stand (V type)
Weight
Without Stand
15.0 kg
16.0 kg
With Stand (V type)
-- The design and specifications are subject to change without prior notice.
-- For information about the power supply, and about power consumption, refer to the label attached to the product.
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Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
Licences
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
Recommendation - Jordan Only
Hereby, Samsung Electronics, declares that this equipment is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
The original Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support
and enter the model name.
This equipment may only be used indoors.
This equipment may be operated in Jordan.
For India only
This product is RoHS compliant.
This marking on the product, accessories or literature indicates that the product and its electronic
accessories should not be disposed of with other household waste at the end of their working life. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to promote the sustainable
reuse of material resources.
For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline
numbers -18002668282, 180030008282.
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.
Country
VIETNAM
THAILAND
Customer Care Centre
1800 588 889
0-2689-3232,
1800-29-3232
+95-01-2399-888
1800-88-9999
603-77137477 (Overseas contact)
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline and Mobile]
02-4222111 [Other landline]
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
9612300300
94117540540
08000-7267864
16580
021 36 11 00
021-8255 [CE]
8002474357
MYANMAR
MALAYSIA
PHILIPPINES
INDIA
BANGLADESH
SRI LANKA
EGYPT
ALGERIA
IRAN
SAUDI ARABIA
PAKISTAN
TUNISIA
U.A.E
OMAN
KUWAIT
BAHRAIN
QATAR
JORDAN
0800-Samsung (72678)
80-1000-12
800-SAMSUNG (800 - 726 7864)
800-SAMSUNG (800 - 726 7864)
183-CALL (183-2255)
8000-GSAM (8000-4726)
800-CALL (800-2255)
0800-22273
06 5777444
18252273
080 100 22 55
0860 SAMSUNG (726 7864)
8007260000
08 197 267 864
0211 350370
23052574020
262508869
847267864 / 827267864
0800-726-7864
0800-10077
0302-200077
8000 0077
800-00-0077
7095-0077
0800 545 545
0800 300 300
0800 755 755 / 0685 889 900
9999
200
499999
1969
SYRIA
MOROCCO
SOUTH AFRICA
BOTSWANA
NAMIBIA
ZAMBIA
MAURITIUS
REUNION
MOZAMBIQUE
NIGERIA
Ghana
Cote D’Ivoire
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© 2015 Samsung Electronics Co., Ltd. All rights reserved.
[JU6400-AR]BN68-07237A-04ENG.indb
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2015-03-31
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