Samsung | UA40K5300BK | Samsung UA55K6000AK e-Manual

E-MANUAL
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Contents
Quick Guides
Using Smart Hub
1
Using Smart Hub
Editing Channels
2
Running the Edit Channel function
2
Rearranging or deleting channels
Connecting a Computer
13
Connecting through the HDMI port ― Screen sharing
13
Connecting through the Smart View app ― Content sharing
Connecting a Mobile Device
14
Using Smart View (Screen Mirroring) or contents sharing
14
Connecting mobile devices without a wireless router (Wi-Fi
Direct)
14
Connections
Connecting an Aerial
Connecting to the Internet
3
Connecting Internet network
Connecting to a Network via a Mobile Dongle
Troubleshooting Internet Connectivity Issues
7
Troubleshooting wired Internet connectivity issues
8
Troubleshooting wireless Internet connectivity issues
Connecting Video Devices
9
Connecting with an HDMI cable
9
Connecting with a component cable (Only the models with
COMPONENT IN / AV IN)
10
Connecting with a composite cable (Only the models with
COMPONENT IN / AV IN port)
Audio Input and Output Connections
11
Connecting with an HDMI (ARC) cable
11
Connecting with a digital audio (optical) cable
12
Connecting through wireless network
12
Connecting Bluetooth Devices
Connecting a mobile device via Smart View App
Switching between external devices connected to the TV
15
Changing the input signal
15
Editing external devices
15
Using additional functions
Connection Notes!
16
Connection notes for HDMI
17
Connection notes for audio devices
17
Connection notes for computers
17
Connection notes for mobile devices
Remote Control and Peripherals
About the Samsung Smart Remote
Controlling the TV with a Keyboard or Gamepad
20
Connecting a USB keyboard
20
Connecting a Bluetooth keyboard and gamepad
20
Using the keyboard
Entering Text using the On-Screen QWERTY Keyboard
21
Using additional functions
Smart Features
TV Viewing
Smart Hub
Viewing Digital Broadcast Information at a Glance
23
Displaying Home Screen
37
Using the guide
24
Launching Smart Hub automatically
38
Changing the broadcast signal
24
Launching the last used app automatically
38
Checking digital channel signal info and strength
24
Testing Smart Hub connections
24
Resetting Smart Hub
Using a Samsung account
25
Creating a Samsung account
26
Signing in to a Samsung account
Using the GAMES Service
28
Installing and running a game
28
Managing purchased or installed games
29
Rating games
Using the Apps Service
31
Installing and running an app
32
Managing purchased or installed apps
33
Rating apps
33
Rating purchased apps
33
Using other app features and functions
Using the e-Manual
34
Launching the e-Manual
34
Using the buttons in the e-Manual
Using the web browser
Playing pictures/video/music
36
Playing media content
36
Functions on the media content list screen
Recording Programmes
38
Recording programmes
39
Managing the schedule recording list
39
Viewing recorded programmes
Setting Up a Schedule Viewing
40
Setting up a schedule viewing for a channel
40
Editing a schedule viewing
Using Timeshift
Using the Channel List
Editing channels
43
Re-registering and deleting a channel
44
Editing registered channels
44
Locking / Unlocking channels
44
Using Programme Rating Lock
Creating a Personal Favourites List
45
Registering channels as favourites
45
Viewing and selecting channels on favourites lists only
Editing a Favourites List
46
Removing registered channels from a favourites list
46
Rearranging a favourites list
46
Renaming a favourites list
Making Sports programmes More Realistic with Sports Mode
47
Choosing the sports type
47
Extracting highlights automatically
48
Viewing a game recorded in sports mode
48
Using the Indian Cinema Mode
TV-Viewing Support Functions
System and Support
49
Scanning for available channels
49
Selecting the broadcasting audio option
49
Configuring advanced broadcasting settings
62
Setting the current time
49
Reading digital text
63
Using the timers
50
Selecting the broadcast audio language
51
Setting the country (area)
51
Tuning broadcast signals manually
52
Fine-Tuning the screen
53
Transferring channel list
53
Setting satellite system
53
Changing teletext language
Setting the Time and Using the Timer
Using the Screen Burn Protection and Energy Saving Functions
65
Preventing screen burn
65
Reducing the energy consumption of the TV
Using Anynet+ (HDMI-CEC)
66
Connecting an external device through Anynet+ and using
their menus
Updating the TV’s Software
Picture and Sound
Adjusting the Picture Quality
54
Choosing a picture mode
54
Configuring advanced picture settings
Picture Support Functions
56
Viewing a picture-in-picture (PIP)
56
Changing the picture size
67
Updating the TV’s software to the latest version
67
Updating through the Internet
67
Updating through the USB device
67
Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
68
Checking the TV and connected storage for malicious code
68
Scanning viruses in real time
68
Checking a scanned list
Using Other Functions
Adjusting the Sound Quality
58
Choosing a sound mode
58
Configuring advanced sound settings
Using the Sound Support Functions
69
Running the accessibility functions
69
Audio Description
70
Watching TV broadcasts with subtitles
71
Adjusting the menu transparency
60
Selecting speakers
71
White text on black background (high contrast)
60
Listening to the TV through Bluetooth devices
72
Enlarging font (for the visually impaired)
61
Listening to the TV through a Multiroom speaker
72
Learning about the remote control (for the visually impaired)
61
Specifying the TV's installation type
72
Listening to the TV through Bluetooth devices (for the hearing
impaired)
73
Configuring advanced system settings
75
Restoring the TV to the factory settings
75
Enabling game mode
Enabling/ Disabling Data Service function (HbbTV)
Connecting to a TV Viewing Card slot
77
To connect the CI CARD Adapter, follow these steps:
Teletext Feature
Troubleshooting
Precautions and Notes
Getting Support
Before Using the Recording and Timeshift Functions
81
Support through Remote Management
93
Before using the recording and Schedule Recording functions
82
Finding the contact information for service
95
Before using the Timeshift function
82
Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
83
Testing the picture
I Can't Hear the Sound Clearly
86
Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
99
Limitations on use of Photo, Video, and Music files
100 Supported external subtitles
100 Supported internal subtitles
101 Supported image formats and resolutions
101 Supported music formats and codecs
102 Supported video codecs
Read After Installing the TV
105 Picture sizes and input signals
105 Installing an anti-theft lock
106 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
I Want to Reset the TV
107 IBM
Other Issues
107 MAC
108 VESA DMT
Supported Resolutions for Video Signals
109 CEA-861
Read Before Using Bluetooth Devices
110 Restrictions on using Bluetooth
Buttons and Functions
111 Buttons and functions available while playing multimedia
content
113 Buttons and functions available while using sports mode
114 Buttons and functions available while recording a programme
or Timeshift
Licence
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Using Smart Hub
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Source
Source
When you press the
●●
button on your remote control, you can use the following functions and features.
Settings
When the focus is moved, a quick settings appears on the top of the menu. You can quickly set
frequently used functions.
●●
Source
You can select an external device connected to the TV.
For more information, refer to "Switching between external devices connected to the TV".
●●
Search
You can search data for channels, programs, movie titles, and apps from Smart Hub.
"" The image may differ with the model and geographical area.
"" For more information, refer to "Smart Hub".
Editing Channels
Learn quickly how to change channel numbers or delete channels.
Running the Edit Channel function
Live TV
Channel List
All
Edit
Rearranging or deleting channels
Live TV
Channel List
All
Edit
Change Number or Delete
You can rearrange the order of channels or delete channels. To change the order of a channel, select it and
then select Change Number. To delete a channel, select it and then select Delete.
"" This function is not available on certain models in specific geographical areas.
Connecting an Aerial
Can connect the aerial cable to your TV.
ANT IN
(AIR/CABLE)
ANT IN
(SATELLITE)
"" Availability depends on the specific model.
Connecting to the Internet
Can get access to the Internet through your TV.
Connecting Internet network
Settings
Network
Open Network Settings Try Now
Connect to an available network.
Establishing a wired Internet connection
LAN
"" If the LAN cable is connected, accessing the Internet is automatically enabled.
"" Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"" The TV will not be able to connect to the Internet if the network speed is below 10 Mbps.
Establishing a wireless Internet connection
Settings
Network
Open Network Settings
Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to
connect.
Network Settings
Wireless Connection
Select your wireless network.
Refresh
"" The image may differ with the model and geographical area.
"" If the network you want doesn't appear in the list, select Add Network, and then enter the network's SSID
(name) manually.
"" Select WPS in the network setup screen and then press the WPS or PBC button on the wireless router. The TV is
automatically connected to the Internet.
Checking the internet connection status
Settings
Network
Network Status Try Now
View the current network and Internet status.
Changing the name of the TV on a network
Settings
Network
Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change
the name.
Connecting to a Network via a Mobile Dongle
Make network connection by connecting a mobile dongle to the TV.
You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV.
Connect the mobile dongle to the USB port in the TV.
"" This function is not available on certain models in specific geographical areas.
"" When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences
among the USB ports, or the wireless network may not work properly due to interferences from the peripherals
and surroundings. In this case, use a USB extension cable.
"" Channel-Bound Apps is not available when you set up mobile network.
"" If you have any problems using online services, please contact your Internet service provider.
The mobile service providers and their devices that support this function are as follows:
(For India only)
●●
Airtel (Model No: E3276S, E3276s-920, E8231)
●●
Idea (Model No: E1732, E8231)
●●
Tata Docomo (Model No: E177, E8231)
●●
Open Dongles (Airtel, Idea, TataDocomo, Aircel, Vodafone) (Model No: E303C, E303U, E3121B,
E3131B, E8221)
Troubleshooting Internet Connectivity Issues
If the Internet is not accessed, find solutions.
Troubleshooting wired Internet connectivity issues Try Now
After referencing the following content, troubleshoot the wired Internet connection issue. If the problem
persists, contact your Internet Service Provider.
No network cable found
Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If
it is on, try turning it off and on again.
IP auto setting failed
1. Do the following or configure the IP Settings manually.
2. Make sure that the DHCP server is enabled on the router, and reset the router.
Unable to connect to the network
1. Check all IP Settings.
2. After checking the DHCP server status (must be active) on the router, remove the LAN cable and
connect it again.
Connected to a local network, but not to the Internet
1. Make sure that the Internet LAN cable is connected to the router's external LAN port.
2. Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
Troubleshooting wireless Internet connectivity issues
After referencing the following content, troubleshoot the wireless Internet connection issue. If the
problem persists, contact your Internet Service Provider.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings and select the correct router.
Unable to connect to a wireless router
1. Check if the router is turned on. If it is, turn it off and on again.
2. Enter the correct password if required.
IP auto setting failed
1. Do the following or configure the IP Settings manually.
2. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3. Enter the correct password if required.
Unable to connect to the network
1. Check all IP Settings.
2. Enter the correct password if required.
Connected to a local network, but not to the Internet
1. Make sure that the Internet LAN cable is connected to the router's external LAN port.
2. Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
Connecting Video Devices
Make proper video connection between your TV and the other external device.
Connecting with an HDMI cable
HDMI IN
Connecting with a component cable (Only the models with COMPONENT IN /
AV IN)
Connect the component cable to the component input connections of the TV and the component output
connectors of the device using component and AV adapters as shown in the image below. Make sure to
connect the same colour connectors together. (blue to blue, yellow to yellow)
COMPONENT IN / AV IN
COMPONENT IN
AV IN
"" To use component equipment, connect both a component cable (blue) and an AV cable (yellow).
Connecting with a composite cable (Only the models with COMPONENT IN /
AV IN port)
Connect the video and audio cables to the provided adapters after referencing the following figure and
then connect the adapters between the COMPONENT/AV IN port on your TV and the OUT port on an
external device. When connecting the cables, be sure to match the colours between the cables and ports.
COMPONENT IN / AV IN
COMPONENT IN
AV IN
"" If you want to use AV (composite) equipment, remove the component adapter.
Audio Input and Output Connections
Make proper audio connection between your TV and an external device.
Connecting with an HDMI (ARC) cable
HDMI IN
(ARC)
Connecting with a digital audio (optical) cable
DIGITAL
AUDIO OUT
(OPTICAL)
Connecting through wireless network
You can connect the TV to a Samsung wireless audio device through wireless network. At this time,
two devices must be connected on the same network. For more information, refer to Wireless Speaker
Manager (
Settings Sound Expert Settings Wireless Speaker Manager).
Connecting Bluetooth Devices
You can connect the TV or audio devices via Bluetooth communication. For more information, refer to
Connection Guide (
Source Connection Guide).
"" This function is not available on certain models in specific geographical areas.
Connecting a Computer
Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's
content.
Connecting through the HDMI port ― Screen sharing
HDMI IN
(DVI)
DVI
HDMI IN
(DVI)
HDMI
"" When you connect the PC, set the port to PC. For more information about the port settings, refer to "Editing
external devices".
Connecting through the Smart View app ― Content sharing
When the TV is connected through the Smart View programme on your PC, you can easily play content
for photos, videos, and audios through the TV. For more information, refer to Connection Guide (
Source Connection Guide).
Connecting a Mobile Device
View a mobile device's screen by connecting the mobile device to your TV or network.
Using Smart View (Screen Mirroring) or contents sharing
Source
Connection Guide
Mobile Device
You can play media content on the TV's screen saved on your mobile device by connecting with mirroring
function, and contents sharing.
1. Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device
searches for available devices to connect to.
2. Select the TV from the list. Then the TV is connected to the mobile device.
"" If the TV system is not searched from your mobile device, turn the TV and the mobile device off and then on
and try again.
"" If the network encounters a communication problem while using the mirroring function, the TV and a
Bluetooth device can be disconnected.
"" If there are multiple TVs, you can easily select any of different TV names in
Device Name.
Settings
Network
Connecting mobile devices without a wireless router (Wi-Fi Direct)
Settings
Network
Expert Settings
Wi-Fi Direct
"" To use Wi-Fi Direct, the Wi-Fi Direct function in the mobile device must be active.
Connecting a mobile device via Smart View App
When you install Smart View App from Google Play Store, Samsung Apps, and App Store, you can play the
mobile device's multimedia content on the TV, or control the TV using the mobile device.
"" To use the Smart View function, the mobile device must support the mirroring function such as AllShare Cast
and Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile
device manufacturer's website.
Switching between external devices connected to the TV
Watch TV and the content of an external device by switching.
Changing the input signal
Source
If you select any of the connected external devices from the screen, you can see the screen of the selected
device.
"" When a USB device is connected to the USB port, a pop-up message appears for easy switch to the media
content list on the device.
Editing external devices
Source
You can change the port name for a connected external device or add it to Home Screen.
1. Move the focus to a connected external device.
2. Press the up directional button. Then the following functions can be used. (Note that available
functions may differ with the port type.)
––
Edit: Can change the port name of an external device to an actual usage for easy identification.
––
Add to Home: Can add the port of an external device in Home Screen for quick switching.
Using additional functions
You can use the following functions in the Source screen.
●●
Guide to device connection(Connection Guide)
Connection Notes!
When connecting an external device, note the following:
"" The number of connectors and their names and locations may differ with the model.
"" Refer to the external device's operating manual when connecting it to the TV. The number of external device
connectors and their names and locations may differ with the manufacturer.
Connection notes for HDMI
●●
The following types of HDMI cables are recommended:
––
High-Speed HDMI Cable
––
High-Speed HDMI Cable with Ethernet
●●
Use an HDMI cable with a thickness of 17 mm or less.
●●
Using a non-certified HDMI cable may result in a blank screen or a connection error.
●●
Some HDMI cables and devices may not be compatible with the TV due to different HDMI
specifications.
●●
This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built with
coaxial cables standardised by the IEEE.
●●
Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. When the PC
that does not support HDMI video out, connect your PC with the HDMI-DVI cable.
""
For more information, refer to "Connecting a Computer".
Connection notes for audio devices
●●
For better audio quality, it is a good idea to use an AV receiver.
●●
Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn
off the TV speakers, set Select Speaker (
Settings Sound Select Speaker) to Audio Out/
Optical.
●●
An unusual noise coming from the audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
●●
Digital audio is only available with 5.1-channel broadcasts.
Connection notes for computers
●●
For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)".
●●
As long as file sharing is activated, unauthorised access may occur. When you do not need to access
data, disable file sharing.
●●
Your PC and Smart TV must be connected to each other on the same network.
●●
When sharing content with other network-based devices such as those in an IP (Internet Protocol)
storage system, sharing may not be supported due to the network’s configuration, quality, or
functionality, for example, if the network has an NAS (Network-Attached Storage) device.
Connection notes for mobile devices
●●
To use the Smart View function, the mobile device must support a mirroring function such as
AllShare Cast or Smart View. To check whether your mobile device supports the mirroring function,
please visit the mobile device manufacturer's website.
●●
To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your
mobile device supports Wi-Fi Direct.
●●
The mobile device and your Smart TV must be connected with each other in the same network.
●●
The video or audio may intermittently stop depending on network conditions.
●●
When sharing content with other network-based devices such as those in an IP (Internet Protocol)
storage system, sharing may not be supported due to the network’s configuration, quality, or
functionality, for example, if the network has an NAS (Network-Attached Storage) device.
About the Samsung Smart Remote
This function may differ with the model or geographical region.
Directional pad (up/down/left/right)
Select
Button
Description
123 (Number pad)
When pressed, a number strip appears on the screen.
Select numbers and then select Done to enter a numeric value. Use to change the
channel, enter a PIN, enter a ZIP code, etc.
If the Colour Button appears with a number strip on the screen, select the Colour
Button and then select a specific colour by using the directional pad (up/down/
left/right). Use this to access additional options that are specific according to the
feature in use.
"" When pressed for 1 second or more, the TTX menu appears.
/ EXTRA
(Colour/EXTRA)
Use these coloured buttons to access additional options specific to the feature in
use. / While watching content, press to display extra information from the content
provider.
Directional pad
(up/down/left/right)
Moves the focus, and changes the values seen on the TV's menu.
Select
Selects or runs a focused item. When pressed while you are watching content,
detailed programme information appears.
(Return)
Press to return to the previous menu. When pressed for 1 second or more,
the running function is terminated. When pressed while you are watching a
programme, the previous channel appears.
(Smart Hub)
Press to return to the Home Screen.
(Play/Pause)
When pressed, the playback controls appear. Using these controls, you can control
the media content that is playing.
VOL (Volume)
Move the button up or down to adjust the volume. To mute the sound, press the
button. When pressed for 1 second or more, the Accessibility Shortcuts appears.
CH (Channel)
Move the button up or down to change the channel. To see the Guide screen, press
the button.
"" K5300/K4300 series models do not support the Samsung Smart Remote.
"" This function may differ with the model or geographical region.
"" The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
Controlling the TV with a Keyboard or Gamepad
Connecting a keyboard or gamepad makes it easier to control the TV.
Connecting a USB keyboard
Plug the keyboard cable into the USB port.
Connecting a Bluetooth keyboard and gamepad
Settings
System
Input Device Manager
Add Bluetooth Keyboard & Gamepad
"" This function is not available on certain models in specific geographical areas.
"" If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for
available devices again.
Using the keyboard
Keyboard
Remote Control Functions
Directional keys
Moves the focus
Windows key
Displays the TV settings
Enter key
Selects or runs a focused item
ESC key
Returns to the previous screen
F1 / F2 / F3 / F4 key
Colour buttons -
F5 key
Launches the Home Screen
F6 key
Displays the source screen
F7 key
Launches the Channel List
F8 key
Mutes the sound
F9 / F10 key
Adjusts the volume
F11 / F12 key
Changes the channel
/
/
/
Setting up the keyboard
In
Settings
System
Input Device Manager, the following functions can be set.
●●
Keyboard Language
●●
Keyboard type
●●
Input Language Shortcut
Entering Text using the On-Screen QWERTY Keyboard
Use the QWERTY keyboard to enter text on your TV.
"" The image may differ with the model and geographical area.
Using additional functions
Select
on the QWERTY keyboard screen. The following options are available:
●●
Recommend text
●●
Reset recommended text data
●●
Predict Next Character (when using direction buttons)
●●
Language
""
This function is not available on certain models in specific geographical areas.
Smart Hub
View description on basic functions of Smart Hub.
Source
Source
"" The image may differ with the model and geographical area.
After pressing the
Hub.
button on your remote control, you can surf the web and download apps with Smart
"" Some of the Smart Hub services are for pay services. To use a for paid service, you must have an account with
the service provider or a Samsung account. For more information, refer to "Using a Samsung account".
"" To use this feature, the TV must be connected to the Internet.
"" Some Smart Hub features may not be available depending on the service provider, language, or region.
"" Smart Hub service outages can be caused by disruptions in your Internet service.
"" You can view the entire text of the Terms & Policy by navigating to
Settings
Policy. If you want to stop using Smart Hub, you can cancel the agreement. Try Now
Support
Terms &
Displaying Home Screen
In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can
also be moved or deleted in the screen.
When you press the
button on your remote control, you can use the following functions and features.
Settings
●●
When the focus is moved to Settings, a quick settings appears at the top of the menu. You can
quickly set the frequently used functions.
––
Picture Mode
You can select the picture mode that provides the best viewing experience.
––
Select Speaker
You can select which speakers the TV uses for audio output.
––
Sound Mode
You can select a sound mode to optimise your listening experience.
––
PIP
While using a connected external device, you can watch a TV broadcast in a small picture-inpicture (PIP) window.
""
––
This function is not available on certain models in specific geographical areas.
Network
You can view the current network and Internet status.
––
Sleep Timer
You can automatically shut off the TV after a pre-set period of time.
––
More ...
Displays TV settings.
""
This function is not available on certain models in specific geographical areas.
Source
●●
You can select an external device connected to the TV.
""
●●
For more information about connecting external devices, refer to "Switching between external devices
connected to the TV".
Search
You can search the apps or games in Smart Hub services.
Removing an item in Home Screen
To remove an item in Home Screen, move the focus to item you want to remove, press the down directional
button, and then select Remove.
Moving an item in Home Screen
To move an item in Home Screen, move the focus to item you want to specify a new position, and press the
down directional button, and then select Move.
Launching Smart Hub automatically
Settings
System
Expert Settings
Autorun Smart Hub
When you set Autorun Smart Hub to On, you can display Home Screen automatically.
Launching the last used app automatically
Settings
System
Expert Settings
Autorun Last App
If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV.
Testing Smart Hub connections
Settings
Support
Self Diagnosis
Start Smart Hub Connection Test
"" This function is not available on certain models in specific geographical areas.
Resetting Smart Hub
Settings
Support
Self Diagnosis
Reset Smart Hub
You can remove the Samsung accounts saved in the TV and everything linked to them, including apps.
Using a Samsung account
Create and manage your own Samsung account.
Creating a Samsung account
Settings
System
Samsung Account Try Now
Some of the Smart Hub services are for pay services. To use a for paid service, you must have an account
with the service provider or a Samsung account.
"" You can view the entire text of the Terms & Policy in
Settings System Samsung Account
Samsung account Terms & Conditions and Privacy Policy after logging in with a Samsung account.
"" You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can use
the same ID on both the TV and the Samsung website.
Creating a Samsung account from the create account screen
Settings
System
Samsung Account
Create Account
You can create the Samsung account by following the on-screen instructions.
"" If you want to review the Terms and Conditions, select View Details.
"" If you want your account to be protected, select Profile image selection and password entry (High security) in
the field below the password field.
"" If you want the TV to log you in to your account automatically when you turn the TV on, tick Sign me in
automatically.
Creating a Samsung account using a Facebook account
Settings
System
Samsung Account
Create with Facebook
Samsung account and Facebook account are automatically linked when you create a Samsung account
with your Facebook account.
Signing in to a Samsung account
Settings
System
Samsung Account
Sign In
Changing and adding information to a Samsung account
Settings
System
Samsung Account
Edit profile
"" To change the account information, you must be logged in to your Samsung account.
Managing payment information saved on the TV
Settings
System
Samsung Account
Payment Info
"" To managing the payment information, you must be logged in to your Samsung account.
Deleting a Samsung account from the TV
Settings
System
Samsung Account
Remove Account
"" To remove the account information, you must be logged in to your Samsung account.
Using the GAMES Service
Enjoy games provided with Smart Hub.
GAMES
GAMES
My Games
Spotlight
All Games
Controller
Trending
"" The image may differ with the model and geographical area.
You can install or run games. The installed games are stored in My Games.
"" This function is not available on certain models in specific geographical areas.
Installing and running a game
Installing games
1. Move to the desired game to install and then press the Select button. The detailed information
screen appears.
2. Select Install. If the installation is complete, you can directly run it.
"" You can see the installed games in My Games screen.
"" To get the information about the game controllers that are compatible with the downloaded game, select
GAMES Controller.
"" When the TV's internal memory is insufficient, you can install a game on a USB device.
"" You can play a game installed on a USB device only when the USB device is connected to the TV. If the USB
device is disconnected during game playing, the game is terminated.
"" You cannot play the game installed on the USB device on a PC or another TV.
Running an installed game
To run a game, select Games
My Games.
Managing purchased or installed games
On My Games screen, move the focus to the desired game and then press and hold the Select button. Also,
select My Games Options to manage installed games.
Adding to Home Screen
1. Select My Games
Options
Add to Home.
2. Select a game to add in Home Screen. The selected game is added in Home Screen.
Removing a game
1. Select My Games
Options
Delete.
2. Select a game to delete.
3. Select Delete. Then the selected game is deleted.
"" Through the pop-up menu, you can also delete games in Home Screen.
Updating a game
1. Select My Games
Options
Update.
2. Select a game to update.
3. Press the Select button. Then the game is updated.
"" It can be selected only when there are games to update.
Locking or Unlocking a game
1. Select My Games
Options
Lock/Unlock. The check boxes appear for individual games.
2. Select a game to lock or unlock. To lock a game, check on it. To unlock the game, release the check.
3. Select Done. Then the selected game is locked or unlocked.
Automatically updating games
The installed games can be automatically updated. If you do not want automatic update, set My Games
Options Auto Update to Off.
"" Only while the TV is connected to the Internet, automatic update is enabled.
Rating games
You can rate each game in the detailed information screen.
"" This feature is only available when the game is installed on your TV.
Using the Apps Service
Download and run various apps from Smart Hub.
Apps
APPS
My Apps
What's New
Most Popular
Video
Life Plus
Entertainment
"" The image may differ with the model and geographical area.
You can enjoy a wide range of content including news, sports, weather and games by installing the
corresponding apps on your TV.
"" To use this feature, the TV must be connected to the Internet.
"" When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps
may differ with the geographical area.
Installing and running an app
Installing an app
1. Move to the desired app to install and then press the Select button. The detailed information screen
appears.
2. Select Install. If the installation is complete, you can directly run it.
"" You can view installed apps on the My Apps screen.
"" You can also, install the app from detailed information screen.
"" When the TV's internal memory is insufficient, you can install an app on a USB device.
"" You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB
device is disconnected while an app is running, the app is terminated.
"" You cannot run an app installed on the USB device on a PC or another TV.
Launching an app
You can run the selected app on My Apps screen. The icons below appear in the selected apps and indicate
the following:
●●
: The app is installed on a USB device.
●●
: The app has a password.
●●
: The app is installed.
●●
: The app is required to update.
●●
: The app supports Smart View.
Managing purchased or installed apps
On My Apps screen, move the focus to the desired app and then press and hold the Select button. Also,
select My Apps Options to manage installed apps.
Adding to Home Screen
1. Select My Apps
Options
Add to Home.
2. Select an app to add. The selected app is added in Home Screen.
Moving apps
1. Select My Apps
Options
Move.
2. Select an app to move.
3. Move the app to the desired direction.
4. Press the Select button.
5. Select Done. Then the movement is finished.
"" This function is not available on certain models in specific geographical areas.
Removing an app
1. Select My Apps
Options
Delete.
2. Select an app to delete.
3. Select Delete. Then the selected app is deleted.
"" Ensure that the related app data is also removed when you remove an app.
Updating apps
1. Select My Apps
Options
Update.
2. Select an app to update.
3. Press the Select button. Then the app is updated.
"" This function is only available when My Apps contains an app that needs updating.
Locking and unlocking apps
1. Select My Apps
Options
Lock/Unlock.
2. Select an app to lock or unlock.
3. Select Done. Then the selected game is locked or unlocked.
Automatically updating apps
The installed apps can be automatically updated. If you do not want automatic update, set My Apps
Options Auto Update to Off.
Rating apps
You can rate each app in the detailed information screen.
Rating purchased apps
You can set the star score by using the left or right directional button on the detailed information screen.
Using other app features and functions
Settings
Broadcasting
Expert Settings
Channel-Bound Apps
Through an app that handles broadcasting channels, you can receive programme information and use
corresponding services.
"" This function is only available when an app supporting Channel-Bound Apps is installed on the TV.
"" Among the channels received through the antenna, this function is available only in the channels that support
Channel-Bound Apps.
"" This function is only available in specific geographical areas.
Using the e-Manual
Read the manual embedded on your TV.
Launching the e-Manual
Settings
Support
Open e-Manual
You can view the embedded e-Manual containing information about your TV's key features.
"" Alternatively, you can download a copy of the e-Manual from Samsung's website.
"" Words in blue (e.g., Picture Mode) indicate a menu item.
Using the buttons in the e-Manual
(Search)
(Index)
"" Availability depends on the area or language.
(Recent pages)
(Try Now): Allows you to access the corresponding menu item and try out the feature right away.
(Link): Allows you to access the corresponding reference page.
"" Some menu screens cannot be accessed from the e-Manual.
Using the web browser
Surf the Internet on your TV.
WEB BROWSER
"" If you select
WEB BROWSER, you can see the recently viewed web sites or featured recommendations. By
selecting a desired web site, you can directly get access to it.
"" You can use the WEB BROWSER more easily after connecting a keyboard and mouse.
"" You can scroll the web page with the 4 directional buttons.
"" The web page may differ from that on a PC.
Playing pictures/video/music
Play media content stored on your TV, USB device, smartphone, camera, PC, etc.
Source
Samsung USB
Samsung USB
Filter By : All
Sort By : Title
Options
"" The image may differ with the model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras,
on the TV. Try Now
"" You cannot play media content if the content or the storage device is not supported by the TV. For more
information, refer to "Read Before Playing Photo, Video, or Music Files".
"" To connect the TV to a computer, refer to "Connecting a Computer".
"" Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
"" To connect the TV to a mobile device, refer to "Connecting a Mobile Device".
Playing media content
1. Select a device with media content in
Source. Then the media content list in the device
appears.
2. Select a media content item from the list. Then the content is played.
"" For more information about buttons, refer to "Buttons and functions available while playing multimedia
content".
"" The content may not be played depending on the encoding method or file format. Furthermore, several
functions may be restricted.
"" The content may not be played smoothly due to the network communication problems. In this case, use a USB
device.
"" When a USB device is connected to the USB port, a pop-up message appears for easy switch to the media
content list on the device.
Functions on the media content list screen
You can use the following functions on the media content list screen of a storage device.
●●
Filter By
Filters the media content to display the type of media you want.
●●
Sort By
Sorts the content list.
●●
Options
Deletes or plays the selected media content from the media content list.
Viewing Digital Broadcast Information at a Glance
See overview of each digital channel's programme lineup.
Using the guide
Live TV
Guide Try Now
You can see the daily programme schedules for each broadcaster through the Guide, in which the
programme information can be seen and you can watch or schedule recording.
In the Guide, you can see only the TV programme schedule after the current time.
"" The Guide also appears when you press the CH button while watching TV.
"" The information in the Guide is for digital channels only. Analogue channels are not supported.
"" To view the Guide, you must first set the TV's clock (
Settings
System
Time
Clock).
After moving to a desired programme, press and hold the Select button on the remote control. A pop-up
window listing the following functions appears.
●●
Scheduled viewing
After selecting Schedule Viewing, you can schedule viewing for a broadcast scheduled programme.
""
●●
For more information about watching or Schedule Viewing, refer to "Setting Up a Schedule Viewing".
Scheduled recording
After selecting Schedule Recording, you can schedule recording for a broadcast scheduled
programme.
●●
Detailed information
After selecting View Details, you can see the detailed information on the selected programme.
The information may differ with the broadcast signal. If the information is not provided with the
programme, nothing appears.
●●
Displaying Record & Schedule Manager
After selecting Schedule Manager, you can see the Recording & Schedule Manager screen.
●●
Recording
After selecting Record, you can record the current broadcasting programme.
""
For more information on Schedule Recording, refer to "Recording Programmes".
Changing the broadcast signal
Live TV
Channel List
After pressing the right directional button on your remote control, select Aerial to choose Terrestrial or
Cable.
"" This function is not needed if your TV is connected to a cable or satellite box.
Checking digital channel signal info and strength
Settings
Support
Self Diagnosis
Signal Information
"" If your TV is attached to a separate, over-the-aerial antenna, you can use the signal strength information to
adjust the antenna for increased signal strength and improved HD channel reception.
Recording Programmes
Record a current or upcoming programme using a USB device instead of a video recorder.
The
appears next to the recording scheduled programmes and channels.
"" This function is not available on certain models in specific geographical areas.
"" Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift
Functions" for more information.
Recording programmes
Using the instant and schedule recording options from the guide screen
Select a live programme from the Guide and then press and hold the Select button. You can select Record
to start recording. In addition, select a broadcast scheduled programme and then press and hold the
Select button. you can select Schedule Recording to schedule its recording.
Using the instant and schedule recording options on the programme info window
Press the Select button while watching to display the programme info window. When you press and hold
the Select button in the programme info window and then select Record, you can record the programme.
Use the left or right directional button to select a broadcast scheduled programme. Then press and hold
the Select button. By selecting Timeshift, you can Schedule Recording the programme.
Using schedule recording to record on a specified date and time
Live TV
Schedule Manager or Recordings
Scheduled
Schedule Recording
Managing the schedule recording list
Live TV
Schedule Manager or Recordings
Scheduled
Edit
Scheduled
Remove
Canceling a schedule recording
Live TV
Schedule Manager or Recordings
Viewing recorded programmes
Live TV
Recordings
Scheduled
Select the file containing the recording from the list. The file is played back.
"" Buttons that appear are different depending on the file being played. For more information about buttons,
refer to "Buttons and functions available while recording a programme or Timeshift".
"" Highlights Player is only available if you have saved highlights of a programme that was recorded in Sports
Mode.
"" This function is not available on certain models in specific geographical areas.
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or programme at a specific time and date.
The
appears next to programmes that have been configured for a Schedule Viewing.
"" To set up a Schedule Viewing, you must first set the TV's clock (
Settings
System
Time
Clock).
Setting up a schedule viewing for a channel
Using the schedule viewing options from the guide screen
On the Guide screen, select a programme you would like to view, press and hold the Select button, and
then select Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options on the programme info window
Press the Select button while watching TV. The Programme Info window appears. Select a programme that
will be broadcast using the left or right directional buttons. Press and hold the Select button, and then
select Schedule Viewing to schedule viewing of that programme.
Using shedule viewing to view on a specified date and time
Live TV
Schedule Manager or Recordings
Scheduled
Schedule Viewing
Scheduled
Edit
Editing a schedule viewing
Live TV
Schedule Manager or Recordings
"" You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
Cancelling a schedule viewing
Live TV
Schedule Manager or Recordings
Scheduled
Remove
Using Timeshift
Play, pause, or rewind live TV.
You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting
function. Try Now
"" To use Timeshift, the USB device must have been connected for recording.
"" Read all precautions before using the Timeshift function. For more information, refer to "Before Using the
Recording and Timeshift Functions".
"" This function is not available on certain models in specific geographical areas.
To activate the Timeshift function while watching TV, press the Select button, and then select
Programme Info window.
on the
"" For more information about buttons, refer to "Buttons and functions available while recording a programme or
Timeshift".
Using the Channel List
Change the channel or check programmes on other digital channels.
Live TV
Channel List
By using the Channel List, you can change the channel or check programmes on other digital channels
while watching TV.
The All screen contains the following icons:
●●
: A favourite channel
●●
: A locked channel
●●
: Channel that is being watched
When you display Channel List screen first time, all of scanned channels in All.
Also, you can select Edit to display Edit Channel screen.
If you press the right directional button on Channel List screen, you can use the following functions:
"" This option is only available on certain models in specific geographical areas.
"" The available options may differ with the broadcast signal.
●●
All
Displays the channels that have been automatically searched.
●●
Favourites
Displays favourites list 1 to 5.
●●
Category
Sorts the list so that it includes channels of a selected genre only. However, Category can only be
used channels contain the genre information.
●●
Sort
Sorts the list by Channel Number or by Name (Digital channels only).
●●
Aerial
Allows you to choose between Terrestrial and Cable.
""
This option is only available on certain models in specific geographical areas.
Editing channels
Eidt the channels stored on your TV.
Live TV
Channel List
Right directional button
Edit
The Edit Channel screen icons indicate the following:
●●
: A favourite channel
●●
: A locked channel
Re-registering and deleting a channel
Removing registered channels
To remove a channel, select it, and then select Delete. To remove all channels, select Select All, and then
select Delete.
Adding back removed channels
You can add back removed channels from the Edit Channel list only. Removed channels are displayed in
grey in the All list. To display the Edit Channel list, select Live TV Channel List All Edit. Then, to
add back a removed channel, select it, and then select Restore. To add back all removed channels, select
Select All Restore.
Editing registered channels
You can access the following options by selecting All
Edit:
"" This option is only available on certain models in specific geographical areas.
"" The available options may differ with the broadcast signal.
●●
Rename channels
●●
Editing channels number
Locking / Unlocking channels
You can lock or unlock channels. Select channels from the Edit Channel screen and then select Lock or
Unlock at the bottom of the screen.
Before enabling password protection, ensure that Channel Lock (
Channel Lock) is set to On. Try Now
Settings
Broadcasting
Using Programme Rating Lock
Settings
Broadcasting
Programme Rating Lock Try Now
"" This function is not available on certain models in specific geographical areas.
The Programme Rating Lock blocks programmes with ratings higher than those desired. This is useful for
controlling what children watch on TV. This will not function for programmes originating from external
sources, such as DVD players or USB files.
This PIN is required to watch a blocked programme.
"" The Broadcasting is not available in HDMI or Component mode.
"" Programme Rating Lock may not be supported depending on your input signal.
Creating a Personal Favourites List
Designate frequently watched channels as favourite channels.
Favourite channels are highlighted in the Edit Channel and All screens with the
symbol.
Registering channels as favourites
Live TV
Channel List
1. Press the right directional button on your remote control.
2. Select Favourites.
3. Select a desired one of five favourites lists.
4. Move to Edit Favourites.
5. Select a channel to add in the favourites list.
6. Select
. Then the selected channel is registered in the favourites list.
"" After moving a focus to an one channel, press and hold the Select button. Add to Favourites screen appears.
You can also register channels as favourites on Add to Favourites screen.
Viewing and selecting channels on favourites lists only
Live TV
Channel List
1. Press the right directional button on your remote control.
2. Select Favourites.
3. Select the desired list among five favourites lists on the screen. Then the channels in the selected
favourites list appear.
"" Only if the favourites list has been registered, the channels of the list can be displayed.
Editing a Favourites List
Edit a favourites channel list.
Live TV
Channel List
After pressing the right directional button on your remote control, select Favourites
Favourites 5 Edit. Edit Favourites screen appears.
Favourites 1 ~
Removing registered channels from a favourites list
Select channels in favourite list, and then select
button.
"" This function is not available on certain models in specific geographical areas.
Rearranging a favourites list
Select the channels, and then select Change order. The Change order highlight appears. Press the up/
down directional buttons to indicate the new location for the channels. Press the Select button to set the
channels into their new location.
"" This function is not available on certain models in specific geographical areas.
Renaming a favourites list
Select favourite list you want to rename, and then select Rename Favourites. Enter a new name using the
on-screen keyboard that appears, and then select Done.
"" This function is not available on certain models in specific geographical areas.
Making Sports programmes More Realistic with Sports Mode
Make sporting events appear and sound more realistic as if you are actually there.
Settings
Picture
Special Viewing Mode
Sports Mode Try Now
You can use Sports Mode to get optimal picture and sound settings for sports events, making them
appear and sound as if you are there. In addition, if a recording device is connected to the TV when you are
using Sports Mode, you can view highlights extracted from the recorded sporting event automatically or
manually.
"" Enabling Sports Mode changes Picture Mode to Stadium and Sound Mode to Stadium, and disables some
Picture and Sound menus.
"" This function is not available on certain models in specific geographical areas.
"" The actual name may differ with the geographical area.
Choosing the sports type
Settings
Picture
Special Viewing Mode
Sports Mode
Sports Type
You can enjoy optimal picture and sound settings for a selected sports type.
"" This function is not available on certain models in specific geographical areas.
Extracting highlights automatically
Settings
Picture
Special Viewing Mode
Sports Mode
Auto Highlights
However, Auto Highlights is not available with these TV operations:
●●
Switching the input signal
●●
When Audio Description is On
●●
When you are viewing the content saved on a USB storage device
●●
When the Smart View function is running
●●
While watching an analogue programme
"" This function is not available on certain models in specific geographical areas.
"" The performance of Auto Highlights depends on the characteristics of the transmitted signal.
"" It is advisable to use Auto Highlights only while watching a soccer game. If you use this function for other
sporting events, it may display irrelevant picture frames.
Viewing a game recorded in sports mode
You can view a recorded game saved on a USB storage device.
"" This function is not available on certain models in specific geographical areas.
"" For more information about the functions, refer to "Buttons and functions available while using sports mode".
"" For more information about the functions, refer to "Buttons and functions available while recording a
programme or Timeshift".
"" For more information, refer to "Viewing recorded programmes".
Using the Indian Cinema Mode
Settings
Picture
Special Viewing Mode
Indian Cinema Mode
When you set Indian Cinema Mode to On, the TV provides an optimal picture and sound for popular
content. You can also optimise your TV's picture size or position by Custom mode. To change a picture size
or position, press the 4 directional buttons on the remote control.
"" This function is only available in specific geographical areas.
"" The actual name may differ with the geographical area.
TV-Viewing Support Functions
Use the functions that are supported from digital or analogue channels.
Scanning for available channels
Settings
Broadcasting
Auto Tuning Try Now Try Now
"" This function is not available on certain models in specific geographical areas.
"" If the TV is connected to a cable or satellite box, you do not need to do this.
Selecting the broadcasting audio option
Settings
Broadcasting
Dual Sound
Set audio options for stereo or bilingual broadcasts. For more information, refer to "Supported
broadcasting audio options".
"" This function is not available on certain models in specific geographical areas.
Configuring advanced broadcasting settings
Settings
Broadcasting
Expert Settings Try Now
Reading digital text
Settings
Broadcasting
Expert Settings
Digital Text
You can use this function when you watch a broadcast that includes both text and multimedia content.
"" This function is not available on certain models in specific geographical areas.
"" Multimedia and Hypermedia Information Coding Experts Group (MHEG) is an International standard for data
encoding systems used in multimedia and hypermedia. This is at a higher level than the MPEG system which
includes data-linking hypermedia such as still images, character service, animation, graphic and video files
as well as multimedia data. MHEG is user runtime interaction technology and is being applied to various
fields including Video-On-Demand (VOD), Interactive TV (ITV), Electronic Commerce (EC), tele education,
teleconferencing, digital libraries and network games.
Selecting the broadcast audio language
Settings
Broadcasting
Expert Settings
Audio Options
This is the language you will hear while watching TV if the language is included in the broadcast signal.
Audio Options functions differently for analogue and digital channels.
Selecting a Language
Settings
Broadcasting
Expert Settings
Audio Options
Audio Language
"" The available language may differ with the broadcast.
Selecting a Audio Format
Settings
Broadcasting
Expert Settings
Audio Options
"" The supported audio format may differ with the broadcast programme.
"" This option is only available on digital channels.
Audio Format
Setting the country (area)
Settings
Broadcasting
Expert Settings
Country (Area)
You can select your country so that the TV can correctly auto-tune the broadcasting channels.
1. Enter your PIN number.
2. Change your area. To change the country for digital channels, select Digital Channel. To change the
country of analogue channels, select Analogue Channel.
"" This function is not available in all geographical areas.
"" The actual name may differ with the geographical area. (Country (Area) or Country)
"" The list of countries (areas) displayed on the TV's screen may differ with the geographical area.
Tuning broadcast signals manually
Settings
Broadcasting
Expert Settings
Manual Tuning
You can scan for all the channels manually and store the scanned channels in the TV. To stop scanning,
select Stop.
"" This function is not available on certain models in specific geographical areas.
"" This function is only available when Aerial is set to Terrestrial or Cable.
Tuning digital channels
Settings
Select New
TV.
Broadcasting
Expert Settings
Manual Tuning
Digital Channel Tuning
Search to scan for digital channels automatically and store the scanned channel list in the
"" This function is not available on certain models in specific geographical areas.
Tuning analogue channels
Settings
Broadcasting
Expert Settings
Manual Tuning
Analogue Channel Tuning
Select New and configure Programme, Colour System, Sound System, Channel, and Search to scan for
analogue channels. Then, select Store to store the scanned channels in the TV.
"" This function is only available for analogue broadcasts.
Channel mode
●●
P (programme mode)
When tuning is complete, the broadcasting stations in your area have been assigned to position
numbers from P0 to P99. You can select a channel by entering the position number in this mode.
●●
C (aerial channel mode) / S (cable channel mode)
These two modes allow you to select a channel by entering the assigned number for each aerial
broadcasting station or cable channel.
Fine-Tuning the screen
Settings
Broadcasting
Expert Settings
Fine Tune
"" This function is only available for analogue broadcasts.
Transferring channel list
Settings
Broadcasting
Expert Settings
Transfer Channel List
You can import or export the channel list to a USB storage. To use this function, the PIN number is
required.
●●
Import from USB: Imports channel list from a USB storage.
●●
Export to USB: Exports channel list saved in the TV to a USB storage.
"" This function is available when USB is connected.
"" This function is not available on certain models in specific geographical areas.
Setting satellite system
Settings
Broadcasting
Expert Settings
Satellite System
You can configure a set of satellite dish settings before performing a channel scan.
"" This function is not available on certain models in specific geographical areas.
Changing teletext language
Settings
Broadcasting
Expert Settings
Teletext Language
You can set or change the teletext language. To watch the teletext broadcast in your preferred language,
select a language to use in Primary Teletext. If this language is not supported, you can watch the teletext
broadcast in your secondary preferred language set in Secondary Teletext.
"" This function is not available on certain models in specific geographical areas.
Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
Settings
Picture
Picture Mode Try Now
You can select the Picture Mode that provides the best viewing experience.
●●
Dynamic
Makes the picture brighter and clearer in bright viewing environments.
●●
Standard
Is the default mode suitable for general viewing environments.
●●
Natural
Reduces eye strain for comfortable viewing experience.
●●
Movie
Is suitable for watching TV or movies in a dark place.
Configuring advanced picture settings
Settings
Picture
Expert Settings Try Now
Configure the screen settings to your taste by using the following functions:
●●
Backlight
●●
Brightness
●●
Contrast
●●
Sharpness
●●
Colour
●●
Tint (G/R)
●●
Apply Picture Settings
●●
Digital Clean View
""
Auto Visualisation is only available for analogue broadcasts.
●●
Analogue Clean View
""
●●
●●
Auto Motion Plus
""
When LED Clear Motion is set to On, the screen appears darker than when it is Off.
""
If LED Clear Motion is set to On, at 60Hz video signal, the screen may flicker.
""
This function is not available on certain models in specific geographical areas.
Film Mode
""
●●
This function is available for analogue channels only.
This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
HDMI Black Level
""
This function is only available when the input signal, connected to the TV via an HDMI connector, is set to
RGB444.
●●
Dynamic Contrast
●●
Colour Tone
""
Cool and Standard are only available when Picture Mode is set to Dynamic.
""
Colour Tone is only available when the TV is connected to a computer via an HDMI-to-DVI cable.
●●
White Balance
●●
Gamma
●●
RGB Only Mode
●●
Colour Space
●●
Reset Picture
Picture Support Functions
Configure the picture settings for your TV.
Viewing a picture-in-picture (PIP)
Settings
Picture
PIP Try Now
While viewing video from an external device such as a Blu-ray player on the main screen, you can view a
TV broadcast in a picture-in-picture (PIP) window.
"" This function is not available on certain models in specific geographical areas.
"" PIP is not available while using Smart Hub.
"" Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality.
"" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or
HDMI connection. 2) The input resolution is less than FHD (Full HD).
Changing the picture size
Settings
Picture
Picture Size
Picture Size Try Now
You can change the size of the picture displayed on the TV screen.
●●
16:9 Standard
●●
Custom
●●
4:3
[[ Do not watch TV in 4:3 mode for an extended period of time. This action may cause black bars to
appear and rest for a while at the top, bottom, left, and right sides of the screen. Note that this
information is not presented on the Warranty.
"" Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer
to "Picture sizes and input signals".
Changing the picture size automatically
Settings
Picture
Picture Size
Auto Wide
"" This function is not available on certain models in specific geographical areas.
Changing the picture size in 4:3 or Screen Fit mode
Settings
Picture
Picture Size
4:3 Screen Size
You can select a picture size suitable for your geographical area while you are watching TV in the 4:3 or Fit
to screen mode. The supported screen sizes differ with the country and this function allows you to adjust
the picture size in this case.
"" The 4:3 mode is not available when an external device is connected to the TV via a Component connector or an
HDMI connector.
"" This function is not available on certain models in specific geographical areas.
Fitting the picture to the screen
Settings
Picture
Picture Size
Fit to screen
"" The availability of this function depends on the Picture Size.
Adjusting the picture size and/or position
Settings
Picture
Picture Size
Zoom/Position
"" The availability of this function depends on the Picture Size.
Adjusting the Sound Quality
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
Settings
Sound
Sound Mode Try Now
You can select a sound mode to optimise your listening experience.
"" This mode is set automatically by the TV. You cannot set this mode manually.
"" This function is not available when you are listening to audio through external speakers.
"" Whether Soccer Mode or Sports Mode is displayed depends on the area.
Configuring advanced sound settings
Settings
Sound
Expert Settings Try Now
You can personalise the sound quality, by adjusting the following settings.
●●
Balance
●●
Equaliser
●●
Sound Mirroring
""
●●
This function is dependent on the specific model.
Wireless Speaker Manager
""
For more information, refer to "Listening to the TV through Bluetooth devices".
●●
HDMI Audio Format
●●
Audio Format
●●
Audio Delay
●●
DTV Audio Level
●●
Auto Volume
""
If you want to use the volume control of a connected source device to control the sound, deactivate Auto
Volume. When you use Auto Volume with a source device, the device's volume control may not function
properly.
●●
Sound Feedback
●●
Reset Sound
"" Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.
"" Some S/PDIF receivers may not be compatible with HD audio format.
"" The HD audio signals available on the TV are not available on external audio players connected via HDMI,
Bluetooth, or Wi-Fi networks.
"" If you want to use the volume control of a connected source device to control the sound, deactivate Auto
Volume. When you use Auto Volume with a source device, the device's volume control may not function
properly.
Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
Settings
Sound
Select Speaker Try Now
You can select which speakers the TV uses for audio output.
Listening to the TV through Bluetooth devices
Settings
Sound
Expert Settings
Wireless Speaker Manager
Bluetooth Audio Devices
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function.
For more information on pairing, refer to the Bluetooth audio device's operating manual.
"" If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
"" When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up
window. Use this pop-up window to activate/deactivate the Bluetooth audio device.
"" The sound quality may be affected by the condition of your wireless network.
"" To connect a Samsung audio device that supports TV SoundConnect to the TV, change the mode on the
Samsung audio device to TV SoundConnect.
"" The devices connected by the TV SoundConnect function can be controlled in Bluetooth Audio Devices.
"" Before using a Bluetooth audio device, refer to “Read Before Using Bluetooth Devices".
"" This function is not available on certain models in specific geographical areas.
Listening to the TV through a Multiroom speaker
"" This function is not available on certain models in specific geographical areas.
Creating surround effect through Multiroom speaker
Settings
Sound
Expert Settings
Wireless Speaker Manager
Multiroom Link Type
Select the desired speaker's output type out of the connected Multiroom speakers. You can hear the
optimised sound for the selected output type.
Configuring the surround effect settings through Multiroom speaker
Settings
Sound
Expert Settings
Wireless Speaker Manager
Multiroom Link Settings
You can hear the TV sound after configuration of the surround effect through Multiroom speaker.
"" This function is not available on certain models in specific geographical areas.
"" The Multiroom Link function is only available when at least one Samsung Multiroom Link compatible speaker
is connected to the TV.
"" The Multiroom Link function is deactivated when you activate Smart View (Screen Mirroring).
"" The audio from the secondary device(s) may lag behind the audio and video of the main device that is playing
the source content.
"" For more information, refer to the Multiroom Link manual on the Samsung web site. (www.samsung.com)
Specifying the TV's installation type
Settings
Sound
Expert Settings
TV Installation Type
Setting the Time and Using the Timer
Set the current time and use the timer function.
Setting the current time
Settings
System
Time Try Now
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on
the TV anytime.
"" The clock must be reset every time the power is disconnected.
Setting the clock using digital broadcast info
Settings
System
Time
Clock
Clock Mode
Auto
"" This function works only when the TV's antenna jack is connected to either an antenna or a cable output and is
receiving digital broadcasts.
"" Depending on the broadcast signal, the displayed time may differ.
"" The accuracy of the time information received may differ with the channel and signal.
Setting the clock manually
Settings
System
Time
Clock
Clock Mode
Manual
Clock Set
Setting the clock automatically
Settings
System
Time
Clock
Time Zone
Selects your time zone.
"" This function is only available when the Clock Mode is set to Auto.
"" This function is only available in specific geographical areas.
Changing the current time
Settings
System
Time
Clock
Time Offset
"" Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is set
to Auto and the TV is connected to the Internet though a local area network.
"" Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast
signals.
Using the timers
Using the sleep timer
Settings
System
Time
Sleep Timer
You can use this function to automatically shut off the TV after a pre-configured period of time. You can
set the timer for 30 minute increments, for up to 3 hours.
Turning on the TV using the on timer
Settings
System
Time
On Timer
When you set Source to USB, Music or Photo options are available. However, there are some requirements,
as listed in the below:
●●
If the folder that you choose has sub-folders, you can select a sub-folder in the same fashion.
●●
This function does not work properly if the selected USB device does not contain media contents or
a folder has not been specified.
●●
No slideshow starts if there is only one image file on the USB device.
●●
Folders with long names cannot be selected.
●●
Make sure to use different folder names for multiple USB devices.
●●
Use a USB memory stick or multi-card reader. On Timer may not work with certain battery-powered
USB devices, MP3 players, or PMPs because the TV may take too long to recognise the device.
Turning off the TV using the off timer
Settings
System
Time
Off Timer
Using the Screen Burn Protection and Energy Saving Functions
Protect the screen from screen burn-in and reduce the TV's energy consumption.
Preventing screen burn
Settings
System
Expert Settings
Auto Protection Time
Still images can leave burned-in after-images if left on the screen for a long period of time. Select a time
setting from the list. If a still image is shown on the screen for longer than the time that you selected, the
TV automatically activates the Screen Burn Protection function.
Reducing the energy consumption of the TV
Settings
System
Eco Solution Try Now
You can adjust the brightness level of the TV and prevent overheating to reduce overall power
consumption.
●●
Eco Sensor Try Now
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce
power consumption. If the Eco Sensor has adjusted the screen's brightness level, you can select Min.
Backlight to manually adjust the minimum screen brightness.
●●
Energy Saving Mode Try Now
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
●●
Motion Lighting Try Now
Adjusts the brightness in response to on-screen movements to reduce power consumption.
●●
Auto Power Off Try Now
Automatically turns off the TV to prevent overheating if there is no operation for the length of time
you specify (4, 6, or 8 hours).
Using Anynet+ (HDMI-CEC)
Control the external devices connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI
cable and that support Anynet+ (HDMI-CEC). Note that Anynet+ (HDMI-CEC) can only be set by using the
remote control.
Connecting an external device through Anynet+ and using their menus
Settings
System
Expert Settings
Anynet+ (HDMI-CEC)
1. Set Anynet+ (HDMI-CEC) to On.
2. Connect an HDMI-CEC-compliant device to the TV.
3. Turn on the connected external device. Then the device is automatically connected to the TV. After
connection is finished, you can use the menus of the connected device by using your remote control.
Read before connecting an Anynet+ (HDMI-CEC)
"" Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
"" Anynet+ devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not
support Anynet+ (HDMI-CEC).
"" The TV remote control may not work under certain circumstances. If this occurs, select the Anynet+ device
again.
"" Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are
either in standby mode or turned on.
"" Anynet+ (HDMI-CEC) can control up to 12 compatible external devices (up to 3 of the same type). With home
theatre systems, however, the only one system can be controlled.
"" To listen to 5.1-channel audio from an external device, connect the device to the TV via an HDMI cable and
connect the home theatre system directly to the external device's digital audio output connector.
Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings
Support
Software Update Try Now
Updating the TV’s software to the latest version
[[ DO NOT turn off the TV’s power until the update is complete. The TV turns off and on automatically
after completing the software update. The video and audio settings may be reset to their defaults
after a software update.
Updating through the Internet
Settings
Support
Software Update
Update now
"" This function requires an Internet connection.
Updating through the USB device
Settings
Support
Software Update
Update now
After downloading the update file from the website and storing it on a USB device, connect the USB device
to the TV for update.
"" Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the
update package.
Updating the TV automatically
Settings
Support
Software Update
Auto Update
"" This function may take a longer time if a different networking function is running concurrently.
"" This function requires an Internet connection.
"" If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you do not want
the TV's software to update itself automatically, set Auto update to Off.
Protecting the TV from Hacking and Malicious Code
Protect your TV from hacking attempts and malicious code.
Settings
System
Expert Settings
Smart Security
You can use Smart Security to protect the TV from hacking and malicious code when connected to the
Internet.
Checking the TV and connected storage for malicious code
Settings
System
Expert Settings
Smart Security
Scan
If malicious code is found, the results of the scan will appear on the screen. This result window displays all
malicious code found. You can quarantine (isolate) the code that prevents it from executing.
1. Select all the malicious code to quarantine.
2. Select Isolate. These options relocate the selected malicious code to the Isolated List.
""
The Isolated List displays all quarantined malicious codes.
Scanning viruses in real time
Settings
System
Expert Settings
Smart Security
Real-Time Monitoring
Smart Security
Monitoring Results
Checking a scanned list
Settings
System
Expert Settings
Using Other Functions
View other setup functions.
Running the accessibility functions
Settings
System
Accessibility Try Now
"" This function is not available on certain models in specific geographical areas.
Audio Description
Settings
System
Accessibility
Audio Description
You can use the Audio Stream for the Audio Description (AD) which is sent along with the Main audio from
the broadcaster. Adjust the audio description volume using Volume.
"" This function is only available on digital channels.
●●
Audio Description
Turns the Audio Description function on or off.
●●
Volume
Adjusts the audio description volume.
Watching TV broadcasts with subtitles
Settings
System
Accessibility
Subtitle
Set Subtitle to On. Then you can watch the programme with the subtitle displayed.
"" The actual name may differ with the geographical area. (Subtitle or Caption)
"" Subtitles may not be displayed by programmes that do not support subtitles.
"" This function is not available on certain models in specific geographical areas.
"" The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the subtitle
feature of the DVD or Blu-ray player and the player's remote control.
●●
Subtitle
Turns on or off the subtitle.
●●
Subtitle Mode
Sets the subtitle mode.
●●
Subtitle Language
Sets the subtitle language.
Selecting the broadcasting subtitle language
You can select the default subtitle language. The list of modes may vary depending on the broadcast.
●●
Primary Subtitle Language
Sets the primary subtitle language.
●●
Secondary Subtitle Language
Sets the secondary subtitle language.
"" The language displayed on the TV's screen may differ with the geographical area.
Adjusting the menu transparency
Settings
System
Accessibility
Settings Menu Transparency Try Now
You can adjust the menu's transparency.
"" Setting High Contrast to On automatically switches the menu display mode to opaque. You cannot manually
change the Settings Menu Transparency settings.
White text on black background (high contrast)
Settings
System
Accessibility
High Contrast Try Now
You can change major service screens to white text on a black background or change the transparent TV
menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
Enlarging font (for the visually impaired)
Settings
System
Accessibility
Enlarge Try Now
You can zoom in the font on the screen. To activate this function, set Enlarge to On.
Learning about the remote control (for the visually impaired)
Settings
System
Accessibility
Learn About your Remote Control Try Now
This function helps individuals with a visual impairment to learn the positions of the buttons on the
remote control. When this function is activated, you can press a button on the remote control and the TV
will tell you its name. To return to the previous screen, press the button twice. To exit, press and hold
the button.
"" This function is not available on certain models in specific geographical areas.
Listening to the TV through Bluetooth devices (for the hearing impaired)
Settings
System
Accessibility
Multi-output Audio Try Now
You can turn on both of the TV speaker and Bluetooth devices at the same time. When this function is
active, you can set the volume of the Bluetooth devices to be louder than that of the TV speaker.
"" When you connect the Bluetooth devices to the TV, Multi-output Audio menu is activated. For more
information about connecting Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth
devices".
"" This function is not available on certain models in specific geographical areas.
Configuring advanced system settings
Settings
System
Expert Settings
Changing the menu language
Settings
System
Expert Settings
Language
Expert Settings
Change PIN
Setting up a password
Settings
System
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000.
"" If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following
buttons on the remote control to reset the PIN to 0000: VOL → Volume Up → → Volume Down → → Volume
Up → . On the standard remote control: → (Volume Up) → RETURN → (Volume Down) → RETURN →
(Volume Up) → RETURN.
Checking Notifications
Settings
System
Expert Settings
View Notifications
You can view the list of event messages generated by the TV. View Notifications appear on the screen
when events such as an update release for an app or Samsung Account login/logout occurs.
"" To delete all notifications, select Delete All.
"" To check the SMART TV's service notifications in a WEB BROWSER, select Service Notice.
Locking/Unlocking the TV Control Button or Control Stick
Settings
System
Expert Settings
TV Control Button Lock
"" The actual name of this function may differ depending on the model.
Enabling/Disabling the front indicators
Settings
System
Expert Settings
Light Effect
"" This function is not available on certain models in specific geographical areas.
"" The colour of the TV's light may differ by the model.
Registering the TV as a DivX-certified device (watching for pay DivX movies)
Settings
System
Expert Settings
DivX® Video On Demand
"" Digital Rights Management (DRM) functions as a technical security mechanism to protect the content
provider's copyright.
"" You can watch recorded movies or free DivX movies without registration.
"" Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a
DivX-certified device. If you do not have an account, create one.
Using the TV as a display model (for retail stores)
Settings
System
Expert Settings
Usage Mode
"" For all other uses, select Home Mode.
"" With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of
time.
Restoring the TV to the factory settings
Settings
Support
Self Diagnosis
Reset
"" For more information on Setup, refer to the user manual that came with the TV.
Enabling game mode
Settings
Picture
Special Viewing Mode
Game Mode Try Now
"" The game mode is not available for normal TV viewing.
"" The screen may shake somewhat.
"" When the Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
"" To use a different external device, first disconnect the game console and disable the Game Mode.
"" This function is only available when the external device is connected via an HDMI cable.
Enabling/ Disabling Data Service function (HbbTV)
Access services from entertainment providers, online providers and CE manufactures through HbbTV.
"" This function is not available on certain models in specific geographical areas.
"" Some channels may not include the HbbTV service.
In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV
widget (the HbbTV Activation Widget) from Samsung APPS.
To set the HbbTV automatic start to on or off, access
Settings
HbbTV and set HbbTV to on or off. (Depending on the country)
Broadcasting
Expert Settings
●●
HbbTV is not available when Timeshift is running or when a recorded video is being played back.
●●
An application on HbbTV may malfunction temporarily depending on the circumstances of the
broadcast station or application provider.
●●
An application is only available for use on HbbTV when the TV network is connected to an external
network. The application may malfunction depending on the network conditions.
●●
It is possible to use both Digital Teletext and Traditional Teletext in several limited channels by
pressing the TTX button in a toggling manner.
Using HbbTV:
●●
When the screen indicates (with the
, etc.) that HbbTV is being accessed.
●●
Select TTX using the remote once to enter the HbbTV text-input mode.
●●
Select TTX using the remote twice to enter the non-HbbTV text-input mode.
Connecting to a TV Viewing Card slot
"" This function is not available on certain models in specific geographical areas.
To connect the CI CARD Adapter, follow these steps:
"" We recommend attaching the adapter before installing the wall mount, or inserting the “CI or CI+ CARD”.
"" Turn the TV off to connect or disconnect a CI card adapter.
<TV Rear>
1. Insert the CI CARD Adapter into the two holes on the product 1.
""
Please find two holes on the rear of the TV. Two holes are beside the COMMON INTERFACE port.
2. Connect the CI CARD Adapter into the COMMON INTERFACE port on the product 2.
3. Insert the “CI or CI+ CARD”
[[ We recommend that you insert the CI card before you mount the TV on a wall. It may be difficult to
insert after the mounting. Insert the card after attaching the CI-Module on TV. It is difficult to attach
the module if you insert the card before attaching.
Using the “CI or CI+ CARD”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
●●
If you don’t insert the “CI or CI+ CARD”, some channels will display the message “Scrambled Signal”.
●●
The pairing information containing a telephone number, the “CI or CI+ CARD” ID the Host ID and
other information will be displayed in about 2~3 minutes. If an error message appears please
contact your service provider.
●●
When the configuration of channel information has finished, the message “Updating Completed”
appears indicating the channel list is updated.
Requirements:
●●
You must obtain a “CI or CI+ CARD” from a local cable service provider.
●●
When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI or
CI+ CARD” may cause damage to it.
●●
Insert the “CI or CI+ CARD” in the direction marked on the card.
●●
The location of the COMMON INTERFACE slot may be different depending on the model.
Teletext Feature
Learn how to use Teletext and run the functions provided by Teletext Service.
"" This function is not available on certain models in specific geographical areas.
The index page of the Teletext service gives you information on how to use the Service. For Teletext
information to be displayed correctly, channel reception must be stable. Otherwise, information may be
missing or some pages may not be displayed.
"" You can change Teletext pages by select numeric using your remote control.
/ Teletext on / mix / off: Activates the Teletext mode for the current channel. Press twice to overlap
the Teletext mode with the current broadcasting screen. Press it one more time to exit teletext.
8 Store: Stores the Teletext pages.
4 Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower
half of the screen, press it again. For normal display, press it once again.
9 Hold: Holds the display at the current page, in the case that there are several secondary pages that
follow automatically. To undo, press it again.
Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting company, the
different topics on a Teletext page are colour-coded and can be selected by coloured buttons. Press the
colour corresponding to the topic of your choice. A new colour coded page appears. Items can be selected
in the same way. To display the previous or next page, select corresponding coloured button.
0 Mode: Selects the Teletext mode (LIST / FLOF). If pressed during LIST mode, switches the mode to List
save mode. In List save mode, you can save a Teletext page into a list using the 8 (store) button.
1 Sub-page: Displays the available sub-page.
2 Page up: Displays the next Teletext page.
3 Page down: Displays the previous Teletext page.
6 Index: Displays the index (contents) page at any time while you are viewing Teletext.
5 Reveal: Displays the hidden text (answers to quiz games, for example). To display the normal screen,
press it again.
7 Cancel: Shrinks the Teletext display to overlap with the current broadcast.
Typical Teletext page
Part
Contents
A
Selected page number.
B
Broadcasting channel identity.
C
Current page number or search indications.
D
Date and time.
E
Text.
F
Status information. FASTEXT information.
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Support through Remote Management
Settings
Support
Remote Management Try Now
You can use this feature to let Samsung Electronics diagnose your TV when you need assistance with your
TV. Set it to On. You will need to read and agree to the service agreement before using this feature.
"" This option requires an Internet connection.
What Does Remote Service Do?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
●●
Diagnose your TV
●●
Adjust the TV settings for you
●●
Perform a factory reset your TV
●●
Install recommended firmware updates
How does Remote Support Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung Contact Centre and ask for remote support.
2. Open the menu on your TV and go to the Support section.
3. Select Remote Management, and then read and agree to the service agreements. When the PIN
screen appears, provide the PIN number to the agent.
4. The agent accesses your TV.
Finding the contact information for service
Settings
Support
Contact Samsung Try Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number,
your TV's software version, the Smart Hub info, and other information you may need to get service support
from a Samsung call agent or the Samsung website.
Requesting service
Settings
Support
Request Support Try Now
"" This function is not available in specific geographical areas.
You can request a service when you encounter a problem with the TV. Select the item matching the
problem that you encountered, and then select Request Now or Schedule Appointment Send. Your
service request will be registered.
"" You should agree to the terms and conditions for the service request.
Diagnosing the TV operation
You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting
signal strength and Smart Hub & TV factory resets.
Settings
Support
Self Diagnosis Try Now
You can check whether the display and sound of the TV are normally output. In addition, you can configure
the settings for Smart Hub and TV factory reset.
There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings
Support
Self Diagnosis
Start Picture Test
Before you review the list of problems and solutions below, use Start Picture Test to determine if the
problem is caused by the TV. The Start Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem
Try this!
Flickering and
Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable Energy Saving Mode (
Settings System Eco Solution Energy Saving Mode) or Eco Sensor (
Settings System Eco Solution Eco Sensor) or Motion Lighting (
Settings
System Eco Solution Motion Lighting).
Component
Connections/Screen
Colour
If the colour on your Samsung television screen is not correct or the black and white
colours are off, run Start Picture Test (
Settings Support Self Diagnosis
Start Picture Test).
If the test results indicate that the problem is not caused by the TV, do the following:
●● Confirm that the video input connectors are connected to the correct external
device video output connectors.
●● Check the other connections as well. If the TV is connected to an external device
via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their
proper connectors.
Screen Brightness
If the colours on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
Settings Picture Expert Settings menu and adjust the
●● Select
Backlight, Contrast, Brightness, Sharpness, Colour, and Tint (G/R) settings.
Ghosting, Blurring, or
Juddering
If you notice ghosting or blurring on the screen, use the Auto Motion Plus function (
Settings Picture Expert Settings Auto Motion Plus) to resolve the issue.
"" This function is not available on certain models in specific geographical areas.
The problem
Try this!
Unwanted Powering
Off
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy
efficiency functions. See if Sleep Timer (
Settings System Time Sleep
Timer) has been enabled. The Sleep Timer automatically turns the TV off after a
specified period of time. If the Sleep Timer has not been enabled, see if Auto Power
Off (
Settings System Eco Solution Auto Power Off) has been enabled
and disable them.
Problems Powering On
If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the aerial cable or cable TV cable is firmly connected. If you
have a cable or satellite box confirm that it is plugged in and turned on.
Unable to find a
Channel
If your TV is not connected to a cable or satellite box, run Auto Tuning (
Settings Broadcasting Auto Tuning).
The TV image does not
look as good as it did in
the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable or satellite box, upgrade to a digital cable or satellite
box. Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting HD content.
●● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●● Terrestrial/Cable Aerial Connection: Try HD channels after running the Auto
Tuning function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
The problem
Try this!
The picture is
distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programmes and action movies.
If the signal reception is weak or poor, screen distortion may be accompanied but it is
not a malfunction.
Mobile phones used close to the TV (within 1m) may cause noise in analogue and
digital channels.
The colour is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause colour
problems or a blank screen.
The colour is poor
or the picture is not
bright enough.
Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and
Colour settings.
See if Energy Saving Mode (
Settings System Eco Solution Energy
Saving Mode) has been enabled.
Try resetting the picture. (
Settings Picture Expert Settings Reset
Picture)
There is a dotted line
on the edge of the
screen.
Change Picture Size to 16:9 Standard.
Change the cable or satellite box resolution.
The picture is black
and white.
If you use AV equipment, connect a Composite adapter (Yellow). Then, remove the
Component adapter (Blue).
"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance.
"" If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
"" If the problem persists, check the signal strength or refer to the external device’s user manual.
I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings
Support
Self Diagnosis
Start Sound Test
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external
device or the broadcast signal's strength.
The problem
Try this!
There is no sound or
the sound is too low at
maximum volume.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.)
connected to your TV.
The picture is good but
there is no sound.
Set
Settings Sound Select Speaker to TV Speaker.
If you are using an external device, check the device’s audio output option. (For
example, you may need to change your cable box’s audio option to HDMI if the box
connected to your TV is using an HDMI cable.)
To listen to the computer sound, connect the external speaker to the computer’s
audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s
power cable.
The speakers are making
an odd sound.
Make sure that the audio cable is connected to the correct audio output connector
on the external device.
For aerial or cable connections, check the signal information. A low signal level
may cause sound distortions.
Run Start Sound Test (
Settings Support Self Diagnosis Start Sound
Test).
There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problem
Try this!
"Weak or No Signal"
displayed in TV mode/
cannot find channel.
Select
Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable or satellite box, run Auto Tuning to search for
channels (
Settings Broadcasting Auto Tuning).
The TV is not receiving all
channels.
●● Confirm that the coaxial cable is securely connected to the TV.
Settings Broadcasting Auto Tuning).
●● Run Auto Tuning (
There are no subtitles
with digital channels.
Go to Subtitle (
Settings System Accessibility Subtitle) and change
the Subtitle Mode.
Some channels may not have subtitle data.
"" The actual name may differ with the geographical area. (Subtitle or Caption)
The picture is distorted.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programmes and action
movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low.
Select high definition (HD) channels or programmes.
My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem
Try this!
The "Mode Not
Supported" message
appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there
is no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.
The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem
Try this!
The TV cannot connect
to your network or apps
(for Internet compatible
models only).
Make sure the TV has a network connection (
Network Status).
Contact your Internet service provider.
The wireless network
connection failed.
Confirm your wireless modem/router is on and connected to the Internet.
The wireless network
signal is too weak.
Position your wireless router, modem router, or access point in a central location.
Avoid putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength.
Place the repeater halfway between your wireless router and your TV.
The most common wireless technology, 802.11g (wireless-G), operates at a
frequency of 2.4 GHz. This frequency is widely used by many cordless phones,
microwave ovens, baby monitors, garage doors, and other wireless devices. Reduce
interference by not using or turning off wireless devices that use the 2.4 GHz
frequency. Instead, use devices that communicate via the 5.0 GHz frequency.
The software update over
the Internet has failed.
Check the network connection status (
Settings Network
Status).
If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.
Settings
Network
Network
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule Recording aren't working, these steps may help resolve the problem.
The problem
Schedule Recording cannot
be used.
Try this!
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak. The Timeshift
function will not work if there isn't enough storage space on the USB device.
Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problem
Try this!
Anynet+ does not
work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+
devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) (
Settings System Expert Settings Anynet+
(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Check whether the TV remote control is in TV mode.
Check whether the remote control is Anynet+ compatible.
Anynet+ may not function when some other functions are active, including Channel
Search, Smart Hub, Plug & Play, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again
or turn your TV off and on.
I want to start Anynet+.
Check if the Anynet+ device is properly connected to the TV, and then select the
Anynet+ (HDMI-CEC) (
Settings System Expert Settings Anynet+
(HDMI-CEC)) menu to see if Anynet+ (HDMI-CEC) is set to On.
I want to exit Anynet+.
Set Anynet+ (HDMI-CEC) (
(HDMI-CEC)) to Off.
The message
"Connecting to
Anynet+ device..."
or "Disconnecting
from Anynet+ device"
appears on the screen.
You cannot use the remote control when you are configuring Anynet+ or switching
to a viewing mode. Use the remote control after the TV has completed the Anynet+
configuration or has switched to a viewing mode.
The Anynet+ device
won't play.
You cannot use the play function when Start Setup is in progress.
The connected device
is not displayed.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) (
Settings System Expert Settings Anynet+
(HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the
device is connected to your TV with an HDMI cable. Some HDMI cables may not
support Anynet+.
If the connection is terminated because there has been a power failure or the HDMI
cable has been disconnected, please scan for the device again.
The TV audio is not
being played through
the receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that
supports ARC.
Settings
System
Expert Settings
Anynet+
I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem
Try this!
I launched an app, but
it's in English. How can
I change the language?
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
When files aren't playing, this may help resolve the problem.
The problem
Some files can't be
played.
Try this!
This problem may occur with high-bitrate files. Most files can be played back, but you
might experience problems with high-bitrate files.
I Want to Reset the TV
Initialise the settings to factory defaults.
Reset
Path
Description
Reset Settings
Settings
Support Self Diagnosis
Reset
Reset Picture, Sound, Broadcasting, and all other settings,
except for the network settings, default settings.
Resetting Smart
Hub
Settings
Support Self Diagnosis
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart
Hub applications.
Other Issues
Use these procedures to resolve other issues that may occur.
The problem
Try this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat. The
heat from the panel is dissipated through internal vents running along the top of
the TV. The bottom, however, may feel hot to the touch after extended use. Children
watching TV need constant adult supervision to prevent them from touching the
TV. This heat, however, is not a defect and does not affect the TV's functionality.
The picture won’t display
in full screen.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies
that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
The "Mode Not
Supported" message
appears.
The output resolution of the attached device is not supported by the TV. Check
the TV's supported resolutions and adjust the external device’s output resolution
accordingly.
The Subtitles item in the
TV menu is greyed out.
When an external device is connected with an HDMI or Component cable, the
Subtitle is unavailable. Adjust the subtitle setting on the external device.
"" The actual name may differ with the geographical area. (Subtitle or Caption)
The TV smells of plastic.
This smell is normal and will dissipate over time.
The Signal Information
option under Self
Diagnosis isn't activated.
Verify that the current channel is a digital channel.
The Signal Information is only available for digital channels.
The TV is tilted to the
side.
Remove the base stand from the TV and reassemble it.
The stand is wobbly or
crooked.
Make sure the indicator arrows on the stand and stand holder are properly aligned.
The problem
Try this!
The remote control, and/
or voice does not work.
The TV ships with protective stickers covering some of the sensors. Make sure all
of the stickers have been removed.
The Broadcasting option
has been deactivated.
Broadcasting is only available when the Source is set to TV.
The Broadcasting menu cannot be accessed while you watch TV using a cable or
satellite box.
The Broadcasting menu cannot be accessed while a recording is in progress or the
timeshift function is running.
The settings are lost after
5 minutes or every time
the TV is turned off.
If the Usage Mode is set to Retail Mode, the TV's audio and video settings are
automatically reset every 5 minutes.
Change the Usage Mode (
Settings System Expert Settings Usage
Mode) to Home Mode.
There is an intermittent
loss of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting the
TV to a wall, we recommend using cables with 90-degree connectors.
There are small particles
on the TV's bezel.
This is part of the product’s design and is not a defect.
The PIP is not available.
PIP is available only when an external device is connected with an HDMI or
Component cable. Note that the function is unavailable when the Smart Hub is
active or the Sports Mode is On.
A POP (TV’s internal
banner ad) appears on
the screen.
Change the Usage Mode (
Mode) to Home Mode.
The TV is making a
popping noise.
The expansion and contraction of the TV's outer casing may cause a popping noise.
This does not indicate a product malfunction. The TV is safe to use.
The TV is making a
humming noise.
Your TV utilises high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable
cause for an exchange or refund.
Settings
System
Expert Settings
Usage
Before Using the Recording and Timeshift Functions
Read these instructions before using Recording and Timeshift.
"" This function is not available on certain models in specific geographical areas.
Before using the recording and Schedule Recording functions
●●
To set up a Schedule Recording, you must first set the TV's clock. Set the Clock (
System Time Clock).
Settings
●●
You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
●●
Recordings are DRM-protected and therefore cannot be played back on a computer or on a different
TV. In addition, these files cannot be played back on your TV if its video circuit has been replaced.
●●
A USB hard drive with a speed of 5,400rpm or above is recommended. However, RAID-type USB hard
drives are not supported.
●●
USB memory sticks are not supported.
●●
The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.
●●
Schedule Recording requires at least 100MB of free space on the USB storage device. Recording will
stop if the available storage space falls below 50MB while recording is in progress.
●●
If the available storage space falls below 500MB while both the Schedule Recording and Timeshift
functions are in progress, only the recording will stop.
●●
The maximum recording time is 720 minutes.
●●
A video is played according to the TV settings.
●●
If the input signal is changed while recording is in progress, the screen will go blank until the
change is made. In this case, recording will resume, but will not be available.
●●
When using the Record or Schedule Recording function, the actual recording may start a second or
two later than the specified time.
●●
If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC
external device, the priority is given to the Schedule Recording.
●●
Connecting a recording device to the TV automatically deletes abnormally saved recording files.
●●
If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to
record, and turn off after the recording has ended.
Before using the Timeshift function
●●
A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB
hard drives are not supported.
●●
USB memory sticks or flash drives are not supported.
●●
The total recording capacity may differ with the amount of available hard drive space and the
recording quality level.
●●
If the available storage space falls below 500MB while both the Schedule Recording and Timeshift
functions are in progress, only the recording will stop.
●●
The maximum amount of time available for the Timeshift function is 90 minutes.
●●
The Timeshift function is not available for locked channels.
●●
Time-shifted videos are played according to the TV settings.
●●
The Timeshift function may be terminated automatically once it reaches its maximum capacity.
●●
The Timeshift function requires at least 1.5GB of free space available on the USB storage device.
Supported broadcasting audio options
A2 Stereo
NICAM Stereo
Audio Type
Dual Sound
Default
Mono
Mono
Automatic change
Stereo
Stereo, Mono
Automatic change
Dual
Dual I, Dual II
Dual I
Mono
Mono
Automatic change
Stereo
Mono, Stereo
Automatic change
Dual
Mono, Dual I, Dual II
Dual I
"" If the Stereo signal is too weak and an automatic switching occurs, select Mono.
"" Available only for the stereo signals.
"" Available only when the input source is set to TV.
Read Before Using Apps
Read this information before using Apps.
●●
Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in
available content, certain features, applications, and services may not be available on all devices
or in all territories. Some Smart Hub features may also require additional peripheral devices
or membership fees. Visit http://www.samsung.com for more information on specific device
information and content availability. Services and content availability are subject to change without
prior notice.
●●
Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services
caused by the service provider for any reason.
●●
Application services may be provided in English only and available content may differ with the area.
●●
For more information about applications, visit the applicable service provider's website.
●●
An unstable Internet connection may cause delays or interruptions. In addition, applications may
terminate automatically depending on the network environment. If this occurs, check your Internet
connection and try again.
●●
Application services and updates may become unavailable.
●●
Application content is subject to change by the service provider without prior notice.
●●
Specific services may differ with the version of the application installed on the TV.
●●
An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
●●
Depending on the service provider's policies, certain applications may not support multitasking.
Read Before Using the Web Browser
Read this information before using the WEB BROWSER.
●●
The WEB BROWSER is not compatible with Java applications.
●●
You cannot download files. If you attempt to download a file, you will receive an error message
instead.
●●
The Web Browser may not be able to access certain websites.
●●
Playing Flash videos may be restricted.
●●
E-commerce for online purchases is not supported.
●●
With websites that have scrollable windows, scrolling a window can result in corrupted characters.
●●
ActiveX is not supported.
●●
Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to activate
those options.)
●●
Only a limited number of fonts are supported. Certain symbols and characters may not be displayed
properly.
●●
The response to remote commands and the resulting on-screen display may be delayed while a web
page is loading.
●●
Loading a web page may be delayed or suspended completely with certain operating systems.
●●
The copy and paste operations are not supported.
●●
When composing an email or a simple message, certain functions such as the font size and colour
selection may not be available.
●●
There is a limit to the number of bookmarks and the size of the log file that can be saved.
●●
The number of windows that can be opened concurrently differs with the search conditions and the
TV model.
●●
The web browsing speed will differs with the network environment.
●●
Playing embedded video automatically disables PIP. Video playback may not commence after PIP is
disabled. In this case, you will have to reload the page.
●●
Embedded videos in a web page cannot be played at the same time while the PIP (picture-in-picture)
function is operating.
●●
If the Clock (
not be saved.
●●
The browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
●●
Depending on the types of video/audio codecs supported, it might not be possible to play certain
video and audio files while playing HTML5 Video/Audio.
●●
Video sources from PC-optimised streaming service providers may not play properly on our
proprietary WEB BROWSER.
Settings
System
Time
Clock) has not been set, the browsing history will
Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations on use of Photo, Video, and Music files Try Now
●●
The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass
storage devices. Types of MSC devices include external hard drives, flash card readers, and digital
cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the
USB port written in USB. The TV may not be able to recognise a USB device or read the files on the
device if it is connected with a USB extension cable. Do not disconnect USB devices while they are
transferring files.
●●
When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an
external hard drive with its own power adapter.
●●
Certain digital cameras and audio devices may not be compatible with the TV.
●●
If there are multiple USB devices connected to the TV, the TV might not be able to recognise some or
all the devices. USB devices that use high-power input should be connect the USB [5V, 1A] port.
●●
The TV supports the FAT, exFAT, and NTFS file systems.
●●
After sorting files in the Folder view mode, the TV can display up to 1000 files per folder. If the USB
device contains more than 8,000 files and folders, however, some files and folders might not be
accessible.
●●
The PTP (Picture Transfer Protocol) connection mode is available only for digital cameras. If you
connect a smartphone or tablet to the TV using PTP mode, the TV will not recognise it.
●●
Certain files, depending on how they were encoded, may not play on the TV.
●●
Certain files are not available depending on the model.
Supported external subtitles
Name
Format
MPEG-4 Timed text
.ttxt
SAMI
.smi
SubRip
.srt
SubViewer
.sub
Micro DVD
.sub or .txt
SubStation Alpha
.ssa
Advanced SubStation Alpha
.ass
Powerdivx
.psb
SMPTE-TT Text
.xml
Supported internal subtitles
Name
Container
Xsub
AVI
SubStation Alpha
MKV
Advanced SubStation Alpha
MKV
SubRip
MKV
VobSub
MKV
MPEG-4 Timed text
MP4
TTML in smooth streaming
MP4
SMPTE-TT Text
MP4
SMPTE-TT PNG
MP4
Supported image formats and resolutions
File extension
Format
Resolution
JPEG
15360 x 8640
*.png
PNG
4096 x 4096
*.bmp
BMP
4096 x 4096
*.mpo
MPO
15360 x 8640
*.jpg
*.jpeg
Supported music formats and codecs
File
extension
Format
Codec
*.mp3
MPEG
MPEG1 Audio Layer 3
MPEG4
AAC
*.flac
FLAC
FLAC
Supports up to 2 channels
*.ogg
OGG
Vorbis
Supports up to 2 channels
Supports up to 10 Pro 5.1 channels.
WMA lossless audio is not supported.
Supports up to the M2 profile.
Note
*.m4a
*.mpa
*.aac
*.wma
WMA
WMA
*.wav
wav
wav
*.mid
*.midi
*.ape
*.aif
*.aiff
*.m4a
midi
midi
ape
ape
AIFF
AIFF
ALAC
ALAC
Supports type 0 and type 1.
Seek is not supported.
Supports USB device only.
Supported video codecs
File
format
Container
Video codecs
Resolution
H.264 BP/MP/HP
Frame rate
(fps)
Bitrate
(Mbps)
Audio codecs
60
HEVC (H.265 - Main Profile only)
*.avi
Motion JPEG
*.mkv
*.asf
30
MVC
*.wmv
*.mp4
AVI
*.mov
*.3gp
MKV
ASF
*.vro
*.mpg
MP4
3GP
*.mpeg
MOV
*.ts
*.tp
FLV
VRO
*.trp
*.mov
VOB
PS
*.flv
*.vob
TS
SVAF
*.svi
*.m2ts
DivX 3.11 / 4 / 5 / 6
MPEG4 SP/ASP
LPCM
ADPCM(IMA, MS)
Window Media Video V9 (VC1)
MPEG2
AAC
1920 x 1080
20
MPEG1
HE-AAC
WMA
Dolby Digital Plus
MPEG(MP3)
DTS(Core, LBR)
G.711(A-Law,
μ-Law)
Microsoft MPEG-4 v1, v2, v3
Window Media Video V7 (WMV1),
V8 (WMV2)
*.mts
*.divx
Dolby Digital
60
30
H.263 Sorrenson
VP6
*.webm
WebM
VP8
*.rmvb
RMVB
RV8/9/10 (RV30/40)
60
Vorbis
RealAudio 6
Other restrictions
●●
Codecs may not function properly if there is a problem with the content.
●●
Video content does not play or does not play correctly if there is an error in the content or container.
●●
Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility
ratings.
●●
If the Index Table is has an error, the Seek (Jump) function will not work.
●●
When playing video over a network connection, the video may not play smoothly because of data
transmission speeds.
●●
Some USB/digital camera devices may not be compatible with the TV.
●●
HEVC codec is only available in MKV/MP4/TS containers.
Video decoders
●●
H.264 FHD is supported up to Level 4.1. (does not support FMO/ASO/RS)
●●
VC1 AP L4 is not supported.
●●
All video codecs excluding WMV v7, v8, MSMPEG4 v3, MVC, and VP6:
Below 1280 x 720: 60 frame max
Above 1280 x 720: 30 frame max
●●
GMC 2 or above is not supported.
●●
Supports SVAF Top/Bottom, Side by Side, and Left/Right view sequence type (2ES) only.
●●
Supports BD MVC specs only.
Audio decoders
●●
WMA 10 Pro supports up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is not
supported.
●●
QCELP and AMR NB/WB are not supported.
●●
Vorbis is supported for up to 5.1 channels.
●●
Dolby Digital Plus is supported for up to 5.1 channels.
●●
The DTS LBR codec is only available for MKV/MP4/TS containers.
●●
The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the
codec.
Read After Installing the TV
Read this information after installing the TV.
Picture sizes and input signals
The Picture Size setting is applied to the current source. The applied Picture Size will remain in effect
whenever you select that source unless you change it.
Input signal
Picture size
Component
16:9 Standard, Custom, 4:3
Component (1080i, 1080p)
16:9 Standard, Custom, 4:3
Digital channel (720p, 1080i, 1080p)
16:9 Standard, Custom, 4:3
HDMI (720p)
16:9 Standard, Custom, 4:3
HDMI (1080i, 1080p)
16:9 Standard, Custom, 4:3
Installing an anti-theft lock
●●
An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the
lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable
around an object that is too heavy to carry and then thread it through the TV's lock slot. The lock is
sold separately.
●●
The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user manual
for more information.
"" This function is not available on certain models in specific geographical areas.
Read before setting up a wireless Internet connection
Precautions for wireless Internet
●●
This TV supports the IEEE 802.11a/b/g/n/ac communication protocols. Samsung recommends using
IEEE 802.11n. Video files stored on a device connected to the TV via Home Network may not play
back smoothly.
""
IEEE 802.11 ac communication protocol is not available on certain models.
●●
To use wireless Internet, the TV must be connected to a wireless router or modem. If the wireless
router supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
●●
Select a channel that is not currently in use for the wireless router. If the channel set for the
wireless router is currently being used by another device, the result is usually interference and/or a
communications failure.
●●
Most wireless networks have an optional security system. To enable a wireless network's security
system, you need to create a password using characters and numbers. This password is then needed
to connect to a security-enabled AP.
Wireless security protocols
●●
The TV only supports the following wireless network security protocols.
––
Authentication Modes: WEP, WPAPSK, WPA2PSK
––
Encryption Types: WEP, TKIP, AES
●●
In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP
or TKIP security encryption in networks running in the 802.11n mode.
●●
If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network
using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS automatically
configures the SSID and WPA key settings.
●●
The TV cannot connect to non-certified wireless routers.
Read Before Connecting a Computer (Supported Resolutions)
Check the supported resolution for PC input signals.
When you connect your TV to a computer, set the computer's video card to one of the standard resolutions
listed in the tables below or on the next page. The TV will automatically adjust to the resolution you
choose. Note that the optimal and recommended resolution is 1920 x 1080 at 60 Hz.
Choosing a resolution not included in the tables can result in a blank screen or just the power indicator
turning on. Refer to the user manual of your graphics card for compatible resolutions.
IBM
Resolution
(Dots x lines)
720 x 400
Horizontal
Frequency
Vertical
frequency
(KHz)
(Hz)
70 Hz
31.469
Display format
Display format
(MHz)
Polarity
(horizontal /
vertical)
70.087
28.322
-/+
Horizontal
Frequency
Vertical
frequency
Clock frequency
(KHz)
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
Clock frequency
MAC
Resolution
(Dots x lines)
640 x 480
67 Hz
35.000
66.667
30.240
-/-
832 x 624
75 Hz
49.726
74.551
57.284
-/-
1152 x 870
75 Hz
68.681
75.062
100.000
-/-
VESA DMT
Resolution
(Dots x lines)
Display format
Horizontal
Frequency
Vertical
frequency
(KHz)
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
Clock frequency
640 x 480
60 Hz
31.469
59.940
25.175
-/-
640 x 480
72 Hz
37.861
72.809
31.500
-/-
640 x 480
75 Hz
37.500
75.000
31.500
-/-
800 x 600
60 Hz
37.879
60.317
40.000
+/+
800 x 600
72 Hz
48.077
72.188
50.000
+/+
800 x 600
75 Hz
46.875
75.000
49.500
+/+
1024 x 768
60 Hz
48.363
60.004
65.000
-/-
1024 x 768
70 Hz
56.476
70.069
75.000
-/-
1024 x 768
75 Hz
60.023
75.029
78.750
+/+
1152 x 864
75 Hz
67.500
75.000
108.000
+/+
1280 x 720
60 Hz
45.000
60.000
74.250
+/+
1280 x 800
60 Hz
49.702
59.810
83.500
-/+
1280 x 1024
60 Hz
63.981
60.020
108.000
+/+
1280 x 1024
75 Hz
79.976
75.025
135.000
+/+
1366 x 768
60 Hz
47.712
59.790
85.500
+/+
1440 x 900
60 Hz
55.935
59.887
106.500
-/+
1600 x 900RB
60 Hz
60.000
60.000
108.000
+/+
1680 x 1050
60 Hz
65.290
59.954
146.250
-/+
1920 x 1080
60 Hz
67.500
60.000
148.500
+/+
Supported Resolutions for Video Signals
Check the supported resolution for video signals.
CEA-861
Horizontal
Frequency
Vertical
frequency
(KHz)
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
59.940
27.000
-/-
15.625
50.000
27.000
-/-
50 Hz
31.250
50.000
27.000
-/-
720 x 480
60 Hz
31.469
59.940
27.000
-/-
1280 x 720
60 Hz
45.000
60.000
74.250
+/+
1280 x 720
50 Hz
37.500
50.000
74.250
+/+
1920 x 1080i
60 Hz
33.750
60.000
74.250
+/+
1920 x 1080i
50 Hz
28.125
50.000
74.250
+/+
1920 x 1080
60 Hz
67.500
60.000
148.500
+/+
1920 x 1080
50 Hz
56.250
50.000
148.500
+/+
1920 x 1080
30 Hz
33.750
30.000
74.250
+/+
1920 x 1080
25 Hz
28.125
25.000
74.250
+/+
1920 x 1080
24 Hz
27.000
24.000
74.250
+/+
Resolution
(Dots x lines)
Display
format
720 (1440) x 480i
60 Hz
15.734
720 (1440) x 576i
50 Hz
720 x 576
Clock frequency
Read Before Using Bluetooth Devices
Read this information before using a Bluetooth device.
"" This function is not available on certain models in specific geographical areas.
Restrictions on using Bluetooth
●●
You can't use Bluetooth devices and the Surround feature simultaneously.
●●
Compatibility issues may occur, depending on the Bluetooth Devices. (A Mobile exclusive headphone
may not be available, depending on the environment.)
●●
Lip-sync errors may occur.
●●
The TV and Bluetooth Devices may disconnect, depending on the distance between them.
●●
A Bluetooth device may hum or malfunction
––
When a part of your body is in contact with the receiving/transmitting system of the Bluetooth
device or the TV.
––
When the device is subject to electrical variation from obstructions caused by a wall, corner, or
office partitioning.
––
When the device is exposed to electrical interference from same frequency-band devices
including medical equipment, microwave ovens, and wireless LANs.
●●
If the problem persists, be sure to use a Digital Sound Output (Optical) port or HDMI (ARC) port.
●●
Only one Bluetooth device can be connected. However, in case of the Bluetooth gamepad, you can
connect them up to 2.
Buttons and Functions
Use convenience features or check available buttons and their descriptions for use while in playing media content.
"" The available buttons and functions may differ with content.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo or recorded content. Then the following buttons
appear.
"" The provided buttons or functions may differ with the media content type.
●●
Pause / Play or Start
Pauses or plays the multimedia content. You can use the following functions when the video is
paused.
""
––
●●
With the video paused, the TV does not play audio.
Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or
forward by selecting the
or
button. To increase the rewind or forward speed in slow mode
up to 3 times, select the button repeateldy. To return to normal speed, select the
button or
press the button.
Previous / Next
Views the previous or the next the multimedia content.
●●
Rewind / Fast Forward
●●
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up
to 3 times faster than normal, select the button repeatedly. To return to normal speed, select the
button or press the button.
●●
Repeat
Plays the current multimedia content repeatedly or all multimedia content files in the same folder
repeatedly.
●●
Shuffle
Plays the music in random order.
●●
Picture Off
Plays the multimedia content only with the screen off.
●●
Rotate left / Rotate right
Rotates the photo left or right direction.
●●
Zoom
Zooms the photo in by up to a factor of 4.
●●
Fit to Screen
Fits the photo to the screen.
●●
Background Music
Play the background music while the TV displays photos with the background music.
●●
Options
""
The available options may differ with the model and content.
Function
Description
Slideshow Speed
Sets the slideshow speed.
Slideshow Effect
Applies transition effects for the slide show.
Background Music
Plays background music while the TV displays photos.
"" The music files must be saved in the same USB device as the photo file.
"" To pause the background music, select Background Music on playback screen.
Information
Displays detailed information about the current multimedia content.
Subtitles
Controls the subtitles of the video.
Subtitles: Turns the subtitles on or off.
Language: Sets the subtitle language.
Sync: Adjusts the synchronisation when the video and the subtitles are not synchronised.
Reset Sync: Resets the subtitle synchronisation adjustment to 0.
Size: Changes the font size for the subtitles.
Encoding: Changes the encoding language when the subtitles are displayed incorrectly.
Edge Type: Adjusts a position of texts and subtitles edge.
Edge Color: Changes a colour of subtitles edge.
Rotate
Rotates the video.
Audio Language
This function is only available when the video supports multi-track sound.
Buttons and functions available while using sports mode
If you press the Select button, the following buttons appear.
●●
Zoom
Pauses the current screen and zooms in any part of the screen by using 4 directional buttons.
""
●●
Record
""
●●
This function is not available when you browse the multimedia content saved on a USB storage device or
PIP is active.
This function is only available when the recording function is supported.
Timeshift
You can pause and rewind live TV.
●●
""
For more information about Timeshift, refer to "Using Timeshift".
""
This function is only available if the TV supports the recording function.
Manual Highlight
Saves a video from 10 seconds before pressing this button to 10 seconds after.
●●
""
This function is only available while recording a programme.
""
You can set the TV to automatically save highlights without user intervention. Select
Settings
Picture Special Viewing Mode Sports Mode, and then set Auto Highlights to On. For more
information about Auto Highlights, refer to "Extracting highlights automatically".
Highlights Player
Displays the Highlights Player screen and plays the highlights saved in the recorded file
automatically or manually. Highlights Player is not available when:
––
You are switching the input signal
––
When Audio Description is on
""
●●
This function is only available while recording a programme.
Dual Play
To exit PIP mode, select again. Dual Play is not available when:
––
You are switching the input signal
––
When Audio Description is on
""
This function is only available while recording a programme.
""
This function is only available while you are watching a recorded programme.
Buttons and functions available while recording a programme or Timeshift
"" The available buttons and functions may differ with the functions.
If you press the Select button, the following buttons appear.
●●
Recording Time
●●
Record
Starts instant recording of the current programme.
●●
Timeshift
You can pause and rewind live TV.
●●
Stop Recording, Stop Timeshift / Go to Live TV
Using the buttons on the remote control while recording a programme
●●
Pause / Play
You can use the following functions when the video is paused. With the video paused, the TV does
not play audio.
––
●●
Slow Motion: Plays the video in half speed by pressing the
button in pause mode.
Rewind / Fast Forward
""
This function is not available while you are watching a programme that is currently being broadcast.
Licence
Check the licence information and trademarks applied in your TV.
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD
section of your device setup menu.
Covered by one or more of the following U.S. patents:
7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.
This device supports DivX Plus Streaming® for enjoying HD movies and TV shows with advanced features (multilanguage subtitles, multiple audio tracks, chapters, smooth FF/RW, etc.) streamed to your device.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS in
combination with the Symbol, DTS Premium Sound|5.1, DTS Digital Surround, DTS Express, and DTS Neo2:5 are
registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries.
ⓒ DTS, Inc. All Rights Reserved.
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage.
(http://opensource.samsung.com) Open Source License Notice is written only English.
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