Samsung | SM-T585 | Samsung Galaxy Tab A User Manual (Marshmallow)

SM-T585
User Manual
English (EU). 05/2016. Rev.1.0
www.samsung.com
Table of Contents
Basics
Applications
4 Read me first
5 Package contents
6 Device layout
8Battery
11 SIM or USIM card (nano-SIM card)
12 Memory card (microSD card)
14 Turning the device on and off
15Touchscreen
18 Home screen
24 Lock screen
25 Notification panel
27 Entering text
29 Screen capture
30 Opening apps
30 Multi window
34 Samsung account
36 Transferring data from your previous
device
38 Device and data management
40 Quick connect
43 Sharing features
44 Installing or uninstalling apps
46Phone
49Contacts
51Messages
54Internet
55Email
56Camera
62Gallery
64 S Planner
66 My Files
66Memo
67Clock
68Calculator
69 Google apps
Settings
71Introduction
71Wi-Fi
73Bluetooth
75 Flight mode
75 Mobile hotspot and tethering
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Table of Contents
76 Data usage
77 Mobile networks
77 More connection settings
80 Smart Manager
82Applications
82 Sounds and vibrations
83Notifications
83 Do not disturb
83Display
84 Advanced features
84Users
86Wallpaper
86 Home screen
86 Lock screen and security
87Privacy
89Accessibility
90Accounts
91Google
91 Backup and reset
92 Language and input
93Battery
93Storage
93Accessories
94 Date and time
94 User manual
94 About device
Appendix
95Troubleshooting
100 Removing the battery
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
4
Basics
• Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap Apps → Settings →
About device.
• Depending on the region, you can view the regulatory information on the device. To view
the information, tap Apps → Settings → About device → Regulatory information.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Package contents
Check the product box for the following items:
• Device
• Quick start guide
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
5
Basics
Device layout
Front camera
Light sensor
Power key
Volume key
Touchscreen
Memory card slot
Home key
SIM card slot
Recents key
Back key
Multipurpose jack
Microphone
Headset jack
GPS antenna
Main antenna
Flash
Rear camera
Loud speaker
Loud speaker
6
Basics
The device and the Keyboard Cover contain magnets. The American Heart Association
(US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn
that magnets can affect the operation of implanted pacemakers, cardioverters,
defibrillators, insulin pumps or other electro medical devices (collectively, “Medical
Device”) within the range of 15 cm (6 inches). If you are a user of any of these Medical
Devices, DO NOT USE THIS DEVICE AND THE KEYBOARD COVER UNLESS YOU HAVE
CONSULTED WITH YOUR PHYSICIAN.
• Connectivity problems and battery drain may occur in the following situations:
– – If you attach metallic stickers on the antenna area of the device
– – If you attach a device cover made with metallic material to the device
– – If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key
Power
Recents
Home
Function
• Press and hold to turn the device on or off.
• Press to turn on or lock the screen.
• Tap to open the list of recent apps.
• Tap and hold to launch the split screen view.
• Press to turn on the screen while the screen is locked.
• Press to return to the Home screen.
• Press and hold to launch Google.
Back
• Tap to return to the previous screen.
Volume
• Press to adjust the device volume.
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Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
2 Plug the USB power adaptor into an electric socket.
3 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
8
Basics
Viewing the remaining charging time
While charging, open the Home screen and tap Apps → Settings → Battery.
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
• Optimise the device using the Smart manager.
• When you are not using the device, switch to sleep mode by pressing the Power key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate the Wi-Fi feature when not in use.
• Deactivate auto-syncing of apps that need to be synced, such as emails.
• Decrease the backlight time.
• Decrease the screen brightness.
Battery charging tips and precautions
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
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Basics
• The device can be used while it is charging, but it may take longer to fully charge the
battery.
• If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
• If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
• If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Power saving mode
Save the battery power by limiting the device’s functions.
On the Home screen, tap Apps → Settings → Battery → Power saving mode, and then tap
the switch to activate it.
To automatically activate power saving mode when the remaining battery power reaches the
preset level, tap Start power saving and select an option.
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
• Restricts the available apps to essential and selected apps only.
• Deactivates the mobile data connection when the screen turns off.
• Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap Apps → Settings → Battery → Ultra power saving mode, and
then tap the switch to activate it.
To deactivate ultra power saving mode, tap MORE → Disable Ultra power saving mode.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
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Basics
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
• Only nano-SIM cards work with the device.
• Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
1 Open the cover of the SIM card slot.
2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
3 Push the SIM or USIM card into the slot until it locks in place.
Do not insert a memory card into the SIM card slot. If a memory card happens to be
lodged in the SIM card slot, take the device to a Samsung Service Centre to remove
the memory card.
4 Close the cover of the SIM card slot.
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Basics
Removing the SIM or USIM card
1 Open the cover of the SIM card slot.
2 Press the SIM or USIM card with your finger, and then pull it out.
3 Close the cover of the SIM card slot.
Memory card (microSD card)
Installing a memory card
Your device accepts memory cards with maximum capacities of 200 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
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Basics
1 Open the cover of the memory card slot.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Push the memory card into the slot until it locks in place.
4 Close the cover of the memory card slot.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap Apps → Settings → Storage → SD card → Unmount.
1 Open the cover of the memory card slot.
2 Push the memory card until it disengages from the device, and then pull it out.
3 Close the cover of the memory card slot.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
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Basics
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap Apps → Settings → Storage → SD card → Format → FORMAT.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap Power off.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
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Basics
Touchscreen
• Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
• Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
• It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
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Basics
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
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Basics
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe
upwards or downwards to scroll through a webpage or a list of items, such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
17
Basics
Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right, or tap one of the screen indicators at the
bottom of the screen.
A widget
Screen indicators
An app
A folder
News screen indicator. View
the latest articles in various
categories.
Apps screen icon
Favourite apps
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Basics
Home screen options
On the Home screen, tap Apps → Settings → Home screen to access the available options.
Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen
by adding, deleting, or rearranging Home screen panels. You can also set the Home screen
wallpaper, add widgets to the Home screen, and more.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific
app functions to provide information and convenient access on your Home screen.
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a
widget, and then drag it to the Home screen.
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Basics
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location. You can also
move frequently used apps to the shortcuts area at the bottom of the Home screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the
screen. The item will move to the panel at the top of the screen. Swipe to the left or right to
move to another panel and drag the item to a new location.
Removing items
Tap and hold an item, and then drag it to Remove at the top of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen, tap and hold an app, and then drag it over another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
3 Tap Enter folder name and enter a folder name.
To change the folder colour, tap
.
To add more apps to the folder, tap , tick the apps, and then tap ADD. You can also add
an app by dragging it to the folder on the Home screen.
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Basics
To move apps from a folder to the Home screen, tap the folder, and then drag an app to the
Home screen.
To delete apps in a folder, tap the folder, and then drag the app you want to delete to
Remove at the top of the screen.
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap
.
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of
the screen.
To set a panel as the main Home screen, tap
.
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the
left or right, or select a screen indicator at the bottom of the screen.
Moving items
This feature may not be available depending on the region or service provider.
On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location.
To move the item to another panel, drag it to the side of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps you want.
This feature may not be available depending on the region or service provider.
1 On the Apps screen, tap EDIT.
2 Tap and hold an app, and then drag it over another app.
21
Basics
3 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
4 Tap Enter folder name and enter a folder name.
To change the folder colour, tap
.
To add more apps to the folder, tap , tick the apps, and then tap ADD. You can also add
an app by dragging it to the folder on the Apps screen.
To delete a folder, select a folder with
be relocated to the Apps screen.
. Only the folder will be deleted. The folder’s apps will
Rearranging items
You can rearrange items in alphabetical order on the Apps screen.
On the Apps screen, tap A-Z → SAVE.
Searching for items
You can search for items on the Apps screen.
On the Apps screen, tap SEARCH and enter characters. The device will search for and display
the items containing the characters you entered.
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Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
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Basics
Icon
Meaning
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with Swipe, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
24
Basics
To change the screen lock method, on the Apps screen, tap Settings → Lock screen and
security → Screen lock type, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
• PIN: Enter a PIN with at least four numbers to unlock the screen.
• Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
• None: Do not set a screen lock method.
• If the unlock code is forgotten, take the device to a Samsung Service Centre to
reset it.
• You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Apps screen,
tap Settings → Lock screen and security → Secure lock settings and tap the
Auto factory reset switch to activate it.
Notification panel
Using the notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
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Basics
You can use the following functions on the notification panel.
Launch Settings.
Switch between user accounts
or add new user accounts.
Quick setting buttons
View more quick setting
buttons.
Adjust the brightness.
Launch Quick connect.
Tap a notification and perform
various actions.
Clear all notifications.
Access the notification
settings.
Using quick setting buttons
Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons
to view more buttons. To view more detailed settings, tap and hold a button.
area, or tap
To rearrange buttons, tap
location.
→ EDIT, tap and hold a button, and then drag it to another
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Basics
S Finder
Search for a wide variety of content with a keyword.
Searching for content on the device
Open the notification panel and tap
→ S Finder.
Enter a keyword in the search field or tap
and say a keyword.
To get more refined results, tap Filter under the search field, and then select filter details.
Setting search categories
You can set search categories to search for content in specific search fields.
Tap MORE → Select search locations and select categories.
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Delete a preceding character.
Enter uppercase. For all caps,
tap it twice.
Break to the next line.
Move the cursor.
Enter punctuation marks.
Enter a space.
Change the keyboard settings.
Changing the input language
Tap → Add input languages, and then select the languages to use. When you select two
or more languages, you can switch between the input languages by swiping to the left or
right on the space key.
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Basics
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the
depending on the last function that was used.
icon
• : Enter text by voice.
Delete a preceding word.
Change the voice input
settings.
Start or pause entering text by
voice.
• : Switch to handwriting mode.
Switch between number
mode and character mode.
Change the keyboard settings.
This feature may not be available depending on the region or service provider.
• : Add an item from the clipboard.
• : Enter emoticons.
• : Switch to the floating or split keyboard. You can move the keyboard to another
location by dragging the tab.
• : Change the keyboard settings.
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Basics
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap Select all to select all text.
3 Tap Copy or Cut.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
Screen capture
Capture a screenshot while using the device.
Capturing screenshots
Press and hold the Home key and the Power key simultaneously. You can view captured
images in Gallery.
You can also capture screenshots by swiping your hand to the left or right across the screen.
If this feature is not activated, open the Apps screen, tap Settings → Advanced features →
Palm swipe to capture and tap the switch to activate it.
It is not possible to capture a screenshot while using some apps and features.
Smart capture
You can capture the current screen and scrollable area. You can also immediately crop and
share the captured screen.
If this feature is not activated, open the Apps screen, tap Settings → Advanced features →
Smart capture, tap the switch to activate it, and then capture a screenshot. On the screen you
are capturing, use one of the following options:
• Capture more: Capture more content that continues across multiple screens, such as a
web page. The screen will automatically scroll down and more content will be captured.
• Share: Share the screenshot.
• Crop: Crop a portion from the screenshot.
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Basics
Opening apps
On the Home screen or the Apps screen, select an app icon to open it.
To open an app from the list of recently used apps, tap
and select a recent app window.
Closing an app
Tap
and drag a recent app window to the left or right to close it. To close all running apps,
tap CLOSE ALL.
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view
Pop-up view
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Basics
Split screen view
1 Tap to open the list of recently used apps.
2 Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3 Swipe to the left or right to select another app to launch.
You can also launch the split screen view by tapping and holding
31
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Basics
Using additional options
When using apps in the split screen view, select an app window and tap the circle between
the app windows to access the following options:
• : Switch locations between app windows.
• : Drag and drop text or copied images from one window to another. Tap and hold an
item in the selected window and drag it to a location in another window.
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Basics
Some apps may not support this feature.
• : Minimise the window.
• : Maximise the window.
• : Close the app.
Adjusting the window size
Drag the circle between the app windows up or down to adjust the size of the windows.
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Basics
Pop-up view
1 On the Apps screen, launch an app to use in the pop-up view.
2 Drag down diagonally from either end of the top edge.
The app screen will appear in the pop-up view.
Drag and drop content.
Minimise the window.
Close the app.
Maximise the window.
Moving pop-up windows
To move a pop-up window, tap and hold the circle on a window and drag it to a new location.
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, open the Apps screen
and tap Settings → Accounts → Samsung account → Help.
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Basics
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 On the Apps screen, tap Settings → Accounts → Add account.
2 Tap Samsung account → CREATE ACCOUNT.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 On the Apps screen, tap Settings → Accounts → Add account.
2 Tap Samsung account.
3 Enter your email address and password, and then tap SIGN IN.
If you forget your account information, tap Forgotten your ID or password? You can find
your account information when you enter the required information and security code
displayed that is on the screen.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 On the Apps screen, tap Settings → Accounts.
2 Tap Samsung account and tap the account to remove.
3 Tap MORE → Remove account → REMOVE ACCOUNT.
4 Enter your Samsung account password and tap CONFIRM.
5 Tap REMOVE ACCOUNT.
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Transferring data from your previous device
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
• Mobile version: Transfer data between mobile devices. You can download the app from
Galaxy Apps or Play Store.
• Computer version: Transfer data between your device and a computer. You can download
the app from www.samsung.com/smartswitch.
• Samsung Smart Switch is not supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly
Transfer data from your previous device to your device.
1 On the previous device, download and install Smart Switch from Galaxy Apps or Play
Store.
2 Place the devices near each other.
3 Launch Smart Switch on both devices.
4 On your device, select the previous device type from the list and tap START.
5 Follow the on-screen instructions to transfer data from your previous device.
36
Basics
Transferring backup data from a computer
Back up data from your previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
37
Basics
Device and data management
Connecting the device to a computer for data transfer
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
The devices may not connect properly if they are connected via a USB hub. Directly
connect the device to the computer’s USB port.
1 Connect the device to the computer using the USB cable.
2 Open the notification panel, and then tap USB for file transfer → Transferring media
files.
If the computer cannot recognise your device, tap Transferring images.
3 Tap ALLOW to permit the computer to access your device’s data.
When the computer recognises your device, the device will appear in My PC.
4 Transfer files between your device and the computer.
Updating the device
The device can be updated to the latest software.
Updating over the air
The device can be directly updated to the latest software by the firmware over-the-air (FOTA)
service.
On the Apps screen, tap Settings → About device → Download updates manually.
When you tap the Download update automatically switch to activate it, updates will
be downloaded when the device is connected to a Wi-Fi network.
38
Basics
Updating with Smart Switch
Connect the device to a computer and update the device to the latest software.
1 On the computer, visit www.samsung.com/smartswitch to download and install Smart
Switch.
2 On the computer, launch Smart Switch.
3 Connect the device to the computer using a USB cable.
4 If a software update is available, follow the on-screen instructions to update the device.
• Do not turn off the computer or disconnect the USB cable while the device is
updating.
• While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.
Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back
up your sensitive information to a backup account and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Samsung account and
Accounts for more information.
Using a Samsung account
On the Apps screen, tap Settings → Backup and reset → Back up my data for the Samsung
account, tap the switches next to the items you want to back up to activate them, and then
tap BACK UP NOW.
To set the device to automatically back up data, tap the Auto back up switch to activate it.
To restore data using a Samsung account, tap Restore. Current data will be deleted from the
device to restore the selected items.
39
Basics
Using a Google account
On the Apps screen, tap Settings → Backup and reset → Back up my data for the Google
account, and then tap the switch to activate it. Tap Backup account and select an account as
the backup account.
To restore data using a Google account, tap the Automatic restore switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to Backing up and restoring data for
more information.
On the Apps screen, tap Settings → Backup and reset → Factory data reset → RESET
DEVICE → ERASE EVERYTHING. The device automatically restarts.
Quick connect
Introduction
Quickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using
the Quick connect feature.
• If the device you want to connect does not support the Quick connect feature,
activate its Wi-Fi Direct or Bluetooth feature before launching Quick connect on
your device.
• Connection methods may vary depending on the type of connected devices or the
shared content.
40
Basics
Connecting to other devices
1 Open the notification panel and tap Quick connect.
The Wi-Fi and Bluetooth features are activated automatically.
If Quick connect is not visible on the notification panel, tap
Quick connect switch to activate it.
→ EDIT and tap the
2 Tap Scan for nearby devices.
If there is no previously connected device, the device will automatically search for nearby
devices.
3 Select a device from the list and connect to it by following the on-screen instructions.
The next steps may vary depending on the connected device.
To change your device’s visibility setting, tap MORE → Set device visibility, and then select
an option.
Sharing content
Share content with the connected devices.
1 Open the notification panel and tap Quick connect.
2 Tap Scan for nearby devices.
3 Select a device from the list of detected devices.
4 Tap Share content and select a media category.
5 Follow the on-screen instructions to send content to the connected device.
The next steps may vary depending on the selected media category.
41
Basics
Connecting to a TV
Connect your device and a TV to view the device’s content on the larger screen. You may be
able to use more features depending on the connected TV.
1 Turn on the TV and place your device close to the TV.
2 Open the notification panel and tap Quick connect → Scan for nearby devices.
3 Select the TV.
The list of features you can use with the TV appears.
4 Select a feature and follow the on-screen instructions to use the feature.
Available features may vary depending on the TV.
• Smart View: View your device’s content on the TV screen. You may need to activate
the Screen Mirroring feature on the TV depending on the TV you want to connect. If
the TV does not support the Screen Mirroring feature, use compatible accessories to
enable the feature. Compatible accessories include HomeSync and an AllShare Cast
dongle.
• TV to mobile device: Watch TV on your device’s screen. You can continue watching TV
within the allowed connection range.
• Control TV: Use your device as a remote control for the TV.
• Briefing on TV: Set the TV to turn on automatically according to the preset time set
on your device and to display the time, weather, and your schedule information on
the screen. To use this feature, your device and the TV must be connected to the same
access point.
• Register TV / Deregister TV: Register the TV to your device to use additional features,
such as Control TV and Briefing on TV.
• Some files may be buffered during playback, depending on the connection.
• If the TV does not support High-bandwidth Digital Content Protection (HDCP), you
cannot view Digital Rights Management (DRM)-protected content on the TV.
42
Basics
Streaming content on the registered TV
If you register a TV to your device, you can more easily connect to the TV while playing
content.
When your device recognises the registered TV while you are watching content, the
icon
will appear on the device. Tap the icon to stream the content from your device to your TV.
• This feature is supported only by the device’s default gallery app.
• When the registered TV is connected to an electric socket, you can use this feature
even if the TV screen is turned off.
Sharing features
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Tap Gallery on the Apps screen.
2 Select an image.
3 Tap Share and select a sharing method, such as Bluetooth and email.
You can also use the following options:
• Smart View: View your device’s displayed content on a larger screen via a wireless
connection.
• Nearby sharing: Share content with nearby devices via Wi-Fi Direct, Bluetooth, and
more.
• Print: Print content using the printer plug-ins installed on the device.
4 Follow the on-screen instructions to share the image with others.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
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Applications
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Tap Samsung → Galaxy Apps on the Apps screen.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap SEARCH to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
→ Settings → Auto update apps, and
Play Store
Purchase and download apps.
Tap Play Store on the Apps screen.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
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→ Settings → Auto-update apps, and
Applications
Managing apps
Uninstalling or disabling apps
On the Apps screen, tap EDIT. The
icon appears on the apps that you can disable or
uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap
Settings → Applications → Application manager, select an app, and then tap DISABLE or
UNINSTALL.
• DISABLE: Disable selected default apps that cannot be uninstalled from the device.
• UNINSTALL: Uninstall downloaded apps.
Enabling apps
On the Apps screen, tap Settings → Applications → Application manager →
Disabled, select an app, and then tap ENABLE.
→
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap ALLOW on the pop-up window to grant permissions to
the app.
To view your app permission settings, open the Apps screen and tap Settings →
Applications → Application manager. Select an app and tap Permissions. You can view the
app’s permissions list and change its permissions.
To view or change app permission settings by permission category, open the Apps screen,
tap Settings → Privacy → App permissions. Select an item and tap the switches next to
apps to grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
45
Applications
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Tap Phone on the Apps screen.
2 Enter a phone number.
If the keypad does not appear on the screen, tap
3 Tap
to make a voice call, or tap
to open the keypad.
to make a video call.
Access additional options.
Add the number to the
contacts list.
Preview the phone number.
Delete a preceding character.
Hide the keypad.
46
Applications
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap MORE → Speed dial, select a speed dial number, and then
select a contact.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag
outside the large circle.
Making calls from call logs or contacts list
Tap LOG or CONTACTS, and then swipe to the right on a contact or a phone number to make
a call.
Making an international call
1 Tap to open the keypad if the keypad does not appear on the screen.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
Rejecting a call
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, drag the reject message bar upwards.
To create various rejection messages, open the Apps screen and tap Phone → MORE →
Settings → Quick decline messages, enter a message, and then tap .
47
Applications
Missed calls
If a call is missed, the
icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, on the Apps screen, tap Phone → LOG to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 On the Apps screen, tap Phone → MORE → Settings → Block list.
2 Tap LOG or CONTACTS to select contacts and tap .
To manually enter a number, tap Enter phone number, and then enter a phone number.
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block anonymous calls switch to activate the feature.
Options during calls
During a voice call
The following actions are available:
• VOLUME: Adjust the volume.
• Add call: Dial a second call.
• Extra volume: Increase the volume.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
• Hold: Hold a call. Tap Resume to retrieve the held call.
• Keypad / Hide: Open or close the keypad.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Email: Send an email.
• Message: Send a message.
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Applications
• Internet: Browse webpages.
• Contacts: Open the contacts list.
• S Planner: Open the calendar.
• Memo: Create a memo.
• : End the current call.
During a video call
Tap the screen to use the following options:
• Switch: Switch between the front and rear cameras.
• : End the current call.
• Mute: Turn off the microphone so that the other party cannot hear you.
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating contacts manually
1 Tap Contacts on the Apps screen.
2 Tap and select a storage location.
3 Enter contact information.
• : Add an image.
• /
: Add or delete a contact field.
4 Tap SAVE.
49
Applications
To add a phone number to the contacts list from the keypad, open the Apps screen and tap
Phone. If the keypad does not appear on the screen, tap to open the keypad. Enter the
number and tap Add to Contacts.
To add a phone number to the contacts list from received calls or messages, open the Apps
screen and tap Phone → LOG → a contact.
Importing contacts
Import contacts from storage services to your device.
1 Tap Contacts on the Apps screen.
2 On the contacts list, tap MORE → Settings → Import/Export contacts → IMPORT and
select an import option.
Searching for contacts
On the Apps screen, tap Contacts.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Drag a finger along the index at the left side of the contacts list to scroll through it
quickly.
• Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
• : Add to favourite contacts.
• /
: Make a voice or video call.
• : Compose a message.
• : Compose an email.
50
Applications
Sharing contacts
You can share contacts with others by using various sharing options.
1 Tap Contacts on the Apps screen.
2 Tap MORE → Share.
3 Tick contacts and tap SHARE.
4 Select a sharing method.
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Tap Messages on the Apps screen.
2 Tap .
51
Applications
3 Add recipients and enter a message.
Access additional options.
Enter recipients.
Select contacts from the
contacts list.
Enter emoticons.
Enter a message.
Attach files.
Send the message.
4 Tap SEND to send the message.
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Tap Messages on the Apps screen.
2 On the messages list, select a contact.
3 View your conversation.
Blocking unwanted messages
Block messages from specific numbers or messages that contain phrases added to your block
list.
1 Tap Messages on the Apps screen.
2 Tap MORE → Settings → Block messages.
52
Applications
3 Tap Block list.
To add phrases to block, tap Blocked phrases.
4 Tap INBOX or CONTACTS to select contacts and tap
.
To manually enter a number, tap Enter number, and then enter a phone number.
When you receive messages from the blocked numbers or messages including blocked
phrases, you will not be notified. To view blocked messages, tap MORE → Settings → Block
messages → Blocked messages.
Setting the message notification
You can change notification sound, display options, and more.
1 Tap Messages on the Apps screen.
2 Tap MORE → Settings → Notifications, and then tap the switch to activate it.
3 Change the notification settings.
• Notification sound: Change the notification sound.
• Vibrate: Set the device to vibrate when you receive messages.
• Pop-up display: Set the device to display messages in pop-up windows.
• Preview message: Set the device to display message content on the locked screen
and in pop-up windows.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, open the Apps screen, tap Settings → Accessibility →
Notification reminder, and then tap the switch to activate it. Then, tap the Messages switch
to activate it.
53
Applications
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Tap Samsung → Internet on the Apps screen.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
Move to the previously visited
page.
Access additional options.
View your bookmarks, saved
webpages, and recent history.
Close the tab.
Open the homepage.
Open a new tab.
Refresh the current webpage.
54
Applications
Using secret mode
In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages.
You can lock secret mode using a password.
Activating secret mode
Tap MORE → Enable Secret mode. If you are using this feature for the first time, set whether
to use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password.
Tap MORE → Settings → Privacy → Secret mode security → Change password.
Deactivating secret mode
Tap MORE → Disable Secret mode. Alternatively, close the Internet app.
Email
Setting up email accounts
Set up an email account when opening Email for the first time.
1 Tap Samsung → Email on the Apps screen.
2 Enter the email address and password, and then tap SIGN IN.
To manually register a company email account, tap MANUAL SETUP.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap MORE → Settings → Add account.
If you have more than one email account, you can set one as the default account. Tap MORE
→ Settings → MORE→ Set default account.
55
Applications
Sending emails
1 Tap to compose an email.
2 Add recipients and enter an email text.
3 Tap SEND to send the mail.
Reading emails
When Email is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap MORE → Settings → your account name, and then tap the Sync account switch
to activate it.
Camera
Introduction
Take photos and record videos using various modes and settings.
Basic shooting
You can take photos or record videos. View your photos and videos in Gallery.
Tap Camera on the Apps screen.
Camera etiquette
• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people’s
privacy.
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Applications
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video.
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
• To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
or .
appears, drag the adjustment bar towards
• To change the focus while recording a video, tap where you want to focus. To focus on
the centre of the screen, tap .
Preview thumbnail
Current mode
Record a video.
Quick settings
Take a photo.
Switch between the
front and rear
cameras.
Camera settings
Shooting modes
On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to
the left to view photos and videos you have captured.
• The preview screen may vary depending on the shooting mode and which camera
is being used.
• The camera automatically shuts off when unused.
• Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
57
Applications
Launching Camera on the locked screen
To quickly take photos, launch Camera on the locked screen.
On the locked screen, drag
outside the large circle.
• This feature may not be available depending on the region or service provider.
• Some camera features are not available when you launch Camera from the locked
screen while the security features are activated.
Customising shooting modes
On the preview screen, tap MODE and select a mode.
To view information for each mode, tap INFO.
To rearrange modes, tap MORE → Edit, tap and hold a mode icon, and then drag it to a new
location.
To add mode shortcuts to the Home screen, tap MORE → Add shortcut on home screen.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the preview screen, tap MODE → Auto.
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the preview screen, tap MODE → Pro. Select options and customise the settings, and
to take a photo.
then tap
• : Select an appropriate white balance, so images have a true-to-life colour range.
• : Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
• : Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
58
Applications
Panorama
Take a series of photos horizontally or vertically and then stitch them together to create a
wide scene.
On the preview screen, tap MODE → Panorama.
To get the best shots using panorama mode, follow these tips:
• Move the camera slowly in one direction.
• Keep the image within the frame on the camera’s viewfinder.
• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
Continuous shot
Take a series of photos of moving subjects.
On the preview screen, tap MODE → Continuous shot.
Tap and hold
to take several photos continuously.
HDR (Rich tone)
Take photos with rich colours and reproduce details even in bright and dark areas.
On the preview screen, tap MODE → HDR (Rich tone).
Without effect
With effect
59
Applications
Selfie
Take self-portraits with the front camera.
1 On the preview screen, tap to switch to the front camera for self-portraits.
2 Tap MODE → Selfie.
3 Face the front camera lens.
4 When the device detects your face, tap the screen to take a photo of yourself.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap Settings → Shooting methods
(front), and then tap the switches to activate them.
Night
Take a photo in low-light conditions, without using the flash.
On the preview screen, tap MODE → Night.
Beauty face
Take a photo with lightened faces for gentler images.
On the preview screen, tap MODE → Beauty face.
Sports
Take a photo of fast-moving subjects.
On the preview screen, tap MODE → Sports.
Sound & shot
Take a photo with sound. The device identifies the photos with
On the preview screen, tap MODE → Sound & shot.
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in Gallery.
Applications
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
• : Select a filter effect to use when taking photos or recording videos.
• : Set the device to record sound before or after taking a photo.
• : Select a metering method. This determines how light values are calculated. Centreweighted uses the light in the centre portion of the shot to calculate the exposure of
the shot. Spot uses the light in a concentrated centre area of the shot to calculate the
exposure of the shot. Matrix averages the entire scene.
• : Select the length of the delay before the camera automatically takes a photo.
• : Activate or deactivate the flash.
• : Select a resolution for photos. Using a higher resolution will result in higher quality
photos, but they will take up more memory.
Camera settings
On the preview screen, tap Settings.
The available options may vary depending on the shooting mode and which camera
is being used.
• Video size (rear) / Video size (front): Select a resolution for videos. Using a higher
resolution will result in higher quality videos, but they will take up more memory.
• Save pictures as previewed: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
• Full screen view (16:9): Set the device to preview photos or videos using the full screen
ratio.
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the photo.
• GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
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Applications
• Shooting methods (front): Select shooting options to use.
• Review pictures: Set the device to show photos after capturing them.
• Storage location: Select the memory location for storage.
• Volume keys function: Set the device to use the Volume key to control the shutter or
zoom function.
• Reset settings: Reset the camera settings.
Gallery
Introduction
View and manage photos and videos stored in the device.
Viewing images
1 Tap Gallery on the Apps screen.
2 Select an image or a video.
Move to the previous screen.
Access additional options.
Add the image to favourites.
Share the image with others.
Modify the image.
Automatically adjust the
image.
Delete the image.
Image and video preview
thumbnails
To hide or show the menus, tap the screen.
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Applications
Viewing videos
1 Tap Gallery on the Apps screen.
2 Select a video to play. Video files show the
Display your videos.
icon on the preview thumbnail.
Access additional
options.
Rewind or
fast-forward by
dragging the bar.
Adjust the volume.
Move the control
panel to the right.
Move the control
panel to the left.
Switch to the
pop-up video
player.
Change screen ratio.
Skip to the previous
video. Tap and hold
to rewind.
Skip to the next
video. Tap and hold
to fast-forward.
Pause and resume
playback.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
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Applications
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap Delete at the bottom of the screen.
Deleting multiple images and videos
1 On the main Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap DELETE.
Sharing images or videos
Select an image or a video, tap Share at the bottom of the screen, and then select a sharing
method.
S Planner
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Tap S Planner on the Apps screen.
2 Tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
3 Enter event details.
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.
Applications
Enter a title.
Select a calendar to use or
sync with.
Set a start and end date for
the event.
Set an alarm.
Enter the location of the
event.
Attach a map showing the
location of the event.
Add more details.
4 Tap SAVE to save the event.
Creating tasks
1 Tap S Planner on the Apps screen.
2 Tap TASKS.
3 Enter task details and tap TODAY or TOMORROW to set a due date.
To add more details, tap
.
4 Tap SAVE to save the task.
Syncing events and tasks with your accounts
On the Apps screen, tap Settings → Accounts, select an account service, and then tap the
Sync Calendar switch to sync events and tasks with the account.
To add accounts to sync with, open the Apps screen and tap S Planner → MORE → Manage
calendars → Add account. Then, select an account to sync with and sign in. When an
account is added, it will appear on the list.
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Applications
My Files
Access and manage various files stored in the device.
On the Apps screen, tap My Files.
View files by category or view files stored in the device.
To check the status of used and available memory, tap STORAGE USAGE.
To search for files or folders, tap SEARCH.
Memo
Create memos and organise them by category.
On the Apps screen, tap Memo.
Composing memos
Tap
on the memos list and enter a memo. While composing a memo, use the following
options:
• Category: Create or set a category.
• Tasks: Add tick boxes at the beginning of each row to create a list of tasks.
• Image: Insert images.
• Drawing: Write or draw memos to insert. You can select pen thickness and colour.
• Voice: Make a voice recording to insert.
To save the memo, tap SAVE.
To edit a memo, tap a memo, and then tap the content of the memo.
Searching for memos
Tap SEARCH on the memos list and enter a keyword to search for memos that include the
keyword.
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Applications
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
On the Apps screen, tap Samsung → Clock → ALARM.
Setting alarms
Set an alarm time and tap SAVE.
To open the keypad to enter an alarm time, tap the time input field.
To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap
SAVE.
To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list.
Stopping alarms
Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE to repeat the alarm after a specified length of time.
Deleting alarms
Tap
on an alarm in the list of alarms.
WORLD CLOCK
On the Apps screen, tap Samsung → Clock → WORLD CLOCK.
Creating clocks
Enter a city name or select a city from the globe, and then tap
Deleting clocks
Tap
on a clock.
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.
Applications
STOPWATCH
1 On the Apps screen, tap Samsung → Clock → STOPWATCH.
2 Tap START to time an event.
To record lap times while timing an event, tap LAP.
3 Tap STOP to stop timing.
To restart the timing, tap RESUME.
To clear lap times, tap RESET.
TIMER
1 On the Apps screen, tap Samsung → Clock → TIMER.
2 Set the duration, and then tap START.
To open the keypad to enter the duration, tap the duration input field.
3 Tap DISMISS when the timer goes off.
Calculator
Perform simple or complex calculations.
Tap Samsung → Calculator on the Apps screen.
You can see the calculation history at the upper part of the screen.
To clear the history, tap CLEAR HISTORY.
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Applications
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps. Refer to Accounts for more information.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search for locations, and view location information for various
places.
Play Music
Discover, listen to, and share music on your device.
Play Movies & TV
Download videos to watch from Play Store.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
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Applications
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Hangouts
Chat with your friends individually or in groups and use images, emoticons, and video calls
while you are chatting.
Google
Search quickly for items on the Internet or your device.
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Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
On the Apps screen, tap Settings.
To search for settings by entering keywords, tap SEARCH.
Wi-Fi
Connecting to a Wi-Fi network
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
• Your device uses a non-harmonised frequency and is intended for use in all
European countries. The WLAN can be operated in the EU without restriction
indoors, but cannot be operated outdoors.
• Turn off Wi-Fi to save the battery when not in use.
1 On the Settings screen, tap Wi-Fi, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon.
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Settings
3 Tap CONNECT.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap FORGET.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Wi-Fi, and then tap the switch to activate it.
2 Tap Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Tap Gallery on the Apps screen.
2 Select an image.
3 Tap Share → Wi-Fi Direct and select a device to transfer the image to.
4 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
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Settings
Ending the device connection
1 Tap Wi-Fi on the Settings screen.
2 Tap Wi-Fi Direct.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Bluetooth
Introduction
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
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Settings
Pairing with other Bluetooth devices
1 On the Settings screen, tap Bluetooth, and then tap the switch to activate it.
The detected devices are listed.
2 Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Tap Gallery on the Apps screen.
2 Select an image.
3 Tap Share → Bluetooth, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
4 Accept the Bluetooth connection request on the other device.
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Settings
Unpairing Bluetooth devices
1 Tap Bluetooth on the Settings screen.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap Unpair.
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap Flight mode.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Mobile hotspot and tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap Mobile hotspot and tethering.
You may incur additional charges when using this feature.
• Mobile hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
• USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
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Settings
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap Mobile hotspot and tethering → Mobile hotspot.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap MORE → Configure Mobile hotspot and
select the level of security. Then, enter a password and tap SAVE.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Data usage
Keep track of your data usage amount and customise the settings for the limitation.
On the Settings screen, tap Data usage.
• Mobile data: Set the device to use data connections on any mobile network.
• Background data: Prevent apps that are running in the background from using a mobile
data connection.
• Set mobile data limit: Set a limit for mobile data usage.
To change the monthly reset date for the monitoring period, tap
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→ Change cycle.
Settings
Limiting data usage
Set the device to automatically disable the mobile data connection when the amount of
mobile data you have used reaches your specified limit.
1 On the Settings screen, tap Data usage and tap the Set mobile data limit switch to
activate it.
2 Drag the limit adjustment bar upwards or downwards to set the limit.
3 Drag the warning adjustment bar upwards or downwards to set a data usage alert level.
The device will alert you when the warning level is reached.
Mobile networks
Configure your mobile network settings.
On the Settings screen, tap Mobile networks.
• Data roaming: Set the device to use data connections when you are roaming.
• Network mode: Select a network type.
• Access Point Names: Set up access point names (APNs).
• Network operators: Search for available networks and manually register a network.
More connection settings
Options
Customise settings to control other features.
On the Settings screen, tap More connection settings.
• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
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Settings
• Download booster: Set the device to download files larger than 30 MB, faster via Wi-Fi
and mobile networks simultaneously. Refer to Download booster for more information.
• VPN: Set up and connect to virtual private networks (VPNs).
• Ethernet: The Ethernet option is available when an Ethernet adaptor is connected to the
device. Use this option to activate the Ethernet feature and configure network settings.
• Screen Sharing: Share the screens of your devices with other devices when using Smart
View or Screen Mirroring feature.
Ensure that Smart View or Screen Mirroring feature is supported on other devices.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap More connection settings → Printing → Download plug-in.
2 Search for a printer plug-in in Play Store.
3 Select a printer plug-in and install it.
4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
To add printers manually, tap MORE → Add printer → ADD PRINTER.
To change print settings, tap MORE → Printing settings.
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Settings
Printing content
While viewing content, such as images or documents, tap Share → Print →
printers, and then select a printer.
→ All
Download booster
Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks
simultaneously. A stronger Wi-Fi signal will provide a faster download speed.
On the Settings screen, tap More connection settings → Download booster.
• This feature may not be supported by some devices.
• You may incur additional charges when downloading files via the mobile network.
• When you download large files, the device may heat up. If the device exceeds a set
temperature, the feature will turn off.
• If network signals are unstable, the speed and performance of this feature may be
affected.
• If the Wi-Fi and mobile network connections have significantly different data
transfer speeds, the device may use only the fastest connection.
• This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext
Transmission Protocol Secure (HTTPS). The feature cannot be used with other
protocols, such as FTP.
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Settings
Smart Manager
Introduction
The Smart manager provides an overview of the status of your device’s battery, storage, RAM,
and system security. You can also automatically optimise the device with one tap of your
finger.
Using the quick optimisation feature
On the Settings screen, tap Smart Manager → CLEAN ALL.
The quick optimisation feature improves device performance through the following actions.
• Clearing some memory.
• Deleting unnecessary files and closing apps running in the background.
• Scanning for malware.
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Settings
Battery
On the Settings screen, tap Smart Manager → Battery.
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
• The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
• You cannot receive notifications from apps that use power saving mode.
Managing the battery
To save battery power by setting whether to optimise the battery usage for each app, tap
DETAILS for the app power saving and tap the switch to activate it.
Storage
Check the status of the used and available memory.
On the Settings screen, tap Smart Manager → Storage.
Managing the memory
To delete residual files, such as cache, tap DELETE. To delete files or uninstall apps that you
do not use any more, tap DETAILS for the user data and select a category. Then, tick items to
select and tap DELETE.
RAM
On the Settings screen, tap Smart Manager → RAM.
To speed up your device by reducing the amount of RAM you are using, tap END ALL to close
all background apps.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Smart Manager → Device security.
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Settings
Applications
Manage the device’s apps and change their settings.
On the Settings screen, tap Applications.
• Application manager: View and manage the apps on your device.
• Default applications: Select a default setting for using apps.
• Application settings: Customise the settings for each app.
Sounds and vibrations
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibrations.
• Sound mode: Set the device to use sound mode or silent mode.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
• Ringtone: Change the ringtone settings.
• Vibration pattern: Select a vibration pattern.
• Notification sounds: Select a default notification sound. You can also change the
notification settings for each app.
• Touch sounds: Set the device to sound when you select an app or option on the
touchscreen.
• Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen.
• Charging sounds: Set the device to sound when it is connected to a charger.
• Dialling keypad tones: Set the device to sound when you tap the buttons on the keypad.
• Keyboard sound: Set the device to sound when a key is touched.
• Sound quality and effects: Configure additional sound settings.
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Settings
Notifications
Change the notification settings for each app.
On the Settings screen, tap Notifications.
To customise notification settings, tap ADVANCED and select an app.
• Allow notifications: Allow notifications from the selected app.
• Set as priority: Display notifications at the top of the notification panel and include them
in the allowed list when Do not disturb is activated.
• Previews in pop-ups: Display notification previews in pop-up windows.
• Hide on lock screen: Hide notifications from the selected app when the device is locked.
• Hide content on lock screen: Hide the content of notifications from the selected app
when the device is locked.
• More settings: Customise additional notification settings for the selected app.
Do not disturb
Set the device to mute incoming calls and notification sounds, except for allowed exceptions.
On the Settings screen, tap Do not disturb.
• Enable now: Activate Do not disturb mode immediately.
• Enable as scheduled: Activate Do not disturb mode at preset times. You can select days
and set the start and end times.
• Allow exceptions: Customise the settings for allowed exceptions.
Display
Change the display settings.
On the Settings screen, tap Display.
• Brightness: Adjust the brightness of the display.
• Font: Change the font size and type.
• Icon backgrounds: Set whether to display shaded backgrounds to make icons stand out.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
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Settings
• Smart stay: Set the device to prevent the display backlight from turning off while you are
looking at the display.
• Screensaver: Set the device to launch a screensaver when the device is charging or
connected to a dock.
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or impact to the device may cause unintended input for some
features.
• Pop-up view gesture: Set the device to view the app screen in the pop-up view. Refer to
Pop-up view for more information.
• Smart capture: Set the device to capture content that continues across multiple screens,
and crop and share the screenshot immediately. Refer to Smart capture for more
information.
• Palm swipe to capture: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in Gallery.
It is not possible to capture a screenshot while using some apps and features.
• Easy mute: Set the device to mute incoming calls or alarms by using palm motions.
Users
Set up additional user accounts for other users to use the device with personalised settings,
such as email accounts, wallpaper preferences, and more. Following types of user accounts
are available:
• Owner: The owner account is created only when setting up the device for the first
time, and cannot be created more than one. This account has full control of the device
including user account management. You can add or delete user accounts only when
using this account.
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Settings
• Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
• User: This account allows users to access their own apps and content, and customise the
device settings that affect all accounts.
Adding users
1 On the Settings screen, tap Users.
2 Tap Add user → OK.
The device will switch to a new user account and the default locked screen will appear on
the screen.
3 Unlock the device and follow the on-screen instructions to complete the account setup.
Switching users
Tap the user account icon at the top of the locked screen or the notification panel, and then
select an account to switch to.
Locked screen
Notification panel
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Settings
Managing users
When using the owner account, you can delete accounts or change account settings.
To delete a user account, tap
next to the account and then tap Delete user.
To change an account’s settings, tap
next to an account.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper.
Home screen
Customise the Home screen by adding, deleting, or rearranging Home screen panels, and
more.
Refer to Home screen options for more information.
On the Settings screen, tap Home screen.
Lock screen and security
Change the settings for securing the device and the SIM or USIM card.
On the Settings screen, tap Lock screen and security.
The available options may vary depending on the screen lock method selected.
• Screen lock type: Change the screen lock method.
• Info and app shortcuts: Change settings for the items displayed on the locked screen.
• Notifications on lock screen: Set whether or not to show notification content on the
locked screen and select which notifications to display.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my
mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
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Settings
• Unknown sources: Set the device to allow the installation of apps from unknown
sources.
• Secure startup: Your device’s data is encrypted to prevent others from accessing it if
the device is lost or stolen. To use your encrypted device, you must decrypt the device’s
data every time you turn on the device. You can set whether your device’s data will be
decrypted automatically or whether an unlock code is required. It is not possible to back
up or restore data when it is encrypted. If you enter the unlock code incorrectly several
times in a row and reach the attempt limit, your device will perform a factory data reset.
• Encrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
• Other security settings: Configure additional security settings.
Privacy
Options
Change the settings for maintaining your privacy.
On the Settings screen, tap Privacy.
• Location: Change settings for location information permissions.
• App permissions: View the list of features and apps that have permission to use them.
You can also edit the permission settings. Refer to Setting app permissions for more
information.
• Private mode: Activate private mode to prevent others from accessing your personal
content. Refer to Private mode for more information.
• Report diagnostic info: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
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Settings
Private mode
Hide personal content in your device to prevent others from accessing it.
Activating private mode
1 On the Settings screen, tap Privacy → Private mode, and then tap the switch to activate
it.
If you are activating private mode for the first time, follow the on-screen instructions to
set up a private mode access code.
2 Follow the on-screen instructions to enter the preset private mode access code.
Private mode is activated and the
icon appears on the status bar.
You can view and access the hidden items only when private mode is activated. To
hide items stored in the private folder, deactivate private mode.
Hiding content
1 On the Apps screen, launch an app to hide items.
2 Select an item and tap MORE → Move to Private.
If private mode is not activated, follow the on-screen instructions to enter the preset
private mode access code.
The selected items will be moved to the private folder.
Viewing hidden content
You can view hidden items only when private mode is activated.
1 On the Settings screen, tap Privacy → Private mode, and then tap the switch to activate
it.
2 Follow the on-screen instructions to enter the preset private mode access code.
3 On the Apps screen, tap My Files → Private.
Items moved to the private folder will appear on the screen.
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Settings
Unhiding content
1 In the private folder, tap and hold an item to, and then tick items to unhide.
2 Tap MORE → Remove from Private.
3 Select a folder to move the items to, and then tap DONE.
The items will be moved to the selected folder.
Automatically deactivating private mode
You can set the device to automatically deactivate private mode each time the screen turns
off.
1 On the Settings screen, tap Privacy → Private mode, and then tap the switch to activate
it.
2 Follow the on-screen instructions to enter the preset private mode access code.
3 Tap the Auto disable switch to activate it.
When the Auto disable option is enabled, the device will fail to transfer files to the
private folder if the screen turns off during transfer.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Vision: Customise the settings to improve accessibility for visually impaired users.
• Hearing: Customise the settings to improve accessibility for users with hearing
impairment.
• Dexterity and interaction: Customise the settings to improve accessibility for users who
have reduced dexterity.
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Settings
• Direction lock: Change the directional combination settings for unlocking the screen.
• Direct access: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
• Notification reminder: Set the device to alert you to notifications that you have not
checked at the interval.
• Answering and ending calls: Change the method of answering or ending calls.
• Single tap mode: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
• Manage accessibility: Export or import the accessibility settings to share them with
other devices.
• Services: View accessibility services installed on the device.
Accounts
Add your Samsung and Google accounts, or other accounts, to sync with.
Adding accounts
Some apps used on your device require a registered account. Create accounts to have the
best experience with your device.
1 On the Settings screen, tap Accounts → Add account.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
To sync content with your accounts, select an account and select items to sync.
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Settings
Registering Samsung accounts
You need a Samsung account when using some Samsung apps. You can back up or restore
data saved in the device to your Samsung account. Register your Samsung account to the
device to conveniently use Samsung services.
1 On the Settings screen, tap Accounts → Add account.
2 Tap Samsung account.
3 Follow the on-screen instructions to complete the account setup.
Once your Samsung account has been registered, you can use apps requiring your Samsung
account without the sign in procedure.
Removing accounts
On the Settings screen, tap Accounts, select an account name, select the account to remove,
and then tap MORE → Remove account.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
Backup and reset
Change the settings for managing settings and data.
On the Settings screen, tap Backup and reset.
• Back up my data: Back up your personal information and app data to the Samsung
server. You can also set the device to automatically back up data.
• Restore: Restore previously backed up personal information and app data from your
Samsung account.
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Settings
• Back up my data: Set the device to back up settings and app data to the Google server.
• Backup account: Set up or edit your Google backup account.
• Automatic restore: Set the device to automatically restore settings and app data from
the Google server when apps are reinstalled.
• Auto restart: Set the device to restart itself at preset times for optimal performance.
• Reset settings: Return the device’s settings to the factory default settings without
deleting data.
• Reset network settings: Return the network connection settings to the factory default
settings.
• Factory data reset: Reset settings to the factory default values and delete all data.
Language and input
Select device languages and change settings, such as keyboards and voice input types. Some
options may not be available depending on the selected language.
On the Settings screen, tap Language and input.
• Language: Select a display language for all menus and apps.
• Default keyboard: Select a default keyboard type for text input.
• Samsung keyboard: Change the Samsung keyboard settings.
• Google voice typing: Change the voice input settings.
• Text-to-speech: Change the text-to-speech settings.
• Pointer speed: Adjust the pointer speed for the mouse or trackpad connected to your
device.
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Settings
Battery
View battery power information and change power saving options.
On the Settings screen, tap Battery.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
• Power saving mode: Activate power-saving mode and change the settings for powersaving mode. Refer to Power saving mode for more information.
• Ultra power saving mode: Extend standby time and reduce battery consumption by
displaying a simpler layout and allowing limited access to an app. Refer to Ultra power
saving mode for more information.
• Display battery percentage: Set the device to display the remaining battery life.
Storage
View memory information for your device.
On the Settings screen, tap Storage.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
Accessories
Change the accessory settings.
On the Settings screen, tap Accessories.
• Automatic unlock: Set the device to unlock automatically when the cover is flipped
open. You can use this feature only for some screen lock methods.
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Settings
Date and time
Access and alter the following settings to control how the device displays the time and date.
On the Settings screen, tap Date and time.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
• Automatic date and time: Automatically update the time and date when moving across
time zones. When this feature is deactivated, you can manually set the date, time, and
time zone.
• Use 24-hour format: Display time in 24-hour format.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.
About device
Access device information, edit the device name, or update device software.
On the Settings screen, tap About device.
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Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
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Appendix
The touchscreen responds slowly or improperly
• If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap Settings → Backup and reset → Factory data reset → RESET
DEVICE → ERASE EVERYTHING. Before performing the factory data reset, remember to
make backup copies of all important data stored in the device.
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Appendix
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using a headset, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• Visit a Samsung Service Centre and have the battery replaced.
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Appendix
The battery depletes faster than when first purchased
• When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• Battery consumption increases when you use messaging features or some apps, such as
games or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance. If the device overheats or feels hot for a prolonged
period, do not use it for a while. If the device continues to overheat, contact a Samsung
Service Centre.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
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Appendix
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on your device.
• Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
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Appendix
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
Removing the battery
• To remove the battery, you must visit an authorised service centre with the provided
instructions.
• For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
• Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
1 Remove the SIM card and memory card from the device.
2 Separate the front panel from the main device.
3 Disconnect the battery connector and remove the battery.
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Copyright
Copyright © 2016 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
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