Samsung | SM-R322 | Samsung SM-R322 User Manual

USER
MANUAL
SM-R322
Printed in Korea
GH68-45048A Rev.1.1
English (EU). 10/2015
Table of Contents
Read me first
Basics
6
39 Using the touchpad
42 Oculus Home screen and VR
App screen
44 Moving the pointer or the
screen
45 Selecting items
48 Managing apps
49 Receiving calls
51 Viewing notifications
52 Using the Universal menu
Health and safety warnings
Getting started
16
17
18
23
36
2
About the Gear VR
Package contents
Device layout
Wearing the Gear VR
Installing the Gear VR
software
Table of Contents
Apps
54
56
57
61
Oculus Store
Oculus Video
VR Gallery
Oculus 360 Photos
Troubleshooting
Safety information
3
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• Please read this manual before using the Samsung Gear VR
(also referred to as Gear VR) to ensure safe and proper use.
• Use the Gear VR for its intended purpose only. Using the
Gear VR for other purposes may result in injury.
• To use the Gear VR, it must be connected to a Samsung
Galaxy Note5, Samsung Galaxy S6 edge+, Samsung Galaxy
S6, or Samsung Galaxy S6 edge. The Gear VR cannot be
operated by itself.
• To use Samsung Galaxy Note5 or Samsung Galaxy S6 edge+
with the Gear VR, upgrade the mobile device's software to
the latest version.
• Descriptions are based on the default settings of the
Samsung Galaxy Note5 (also referred to as the mobile
device).
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• Some languages or content may not be available
depending on the region or network.
• To view the open source licence for the Gear VR, refer to
opensource.samsung.com.
Instructional icons
Warning: situations that could cause injury to yourself or
others
Caution: situations that could cause damage to your
device or other equipment
Notice: notes, usage tips, or additional information
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Health and safety warnings
• Please ensure that all users of the Gear VR read the warnings
below carefully before using the Gear VR to reduce the risk
of personal injury, discomfort or property damage.
• These health and safety warnings are periodically updated
for accuracy and completeness. Check oculus.com/warnings
for the latest version.
Before using the Gear VR
• Read and follow all setup and operating instructions
provided with the Gear VR.
• The Gear VR should be adjusted for each individual user, and
calibrated by using the configuration software (if available)
before starting a virtual reality experience. Failure to follow
this instruction may increase the risk of discomfort.
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• We recommend consulting a physician before using the
Gear VR if you are pregnant, elderly, have pre-existing
binocular vision abnormalities or psychiatric disorders,
or suffer from a heart condition or other serious medical
condition.
Seizures
Some people (about 1 in 4,000) may have severe dizziness,
seizures, epileptic seizures or blackouts triggered by light
flashes or patterns, and this may occur while they are watching
TV, playing video games or experiencing virtual reality, even
if they have never had a seizure or blackout before or have no
history of seizures or epilepsy. Such seizures are more common
in children and young people under the age of 20. Anyone who
has had a seizure, loss of awareness, or other symptoms linked
to an epileptic condition should consult a physician before
using the Gear VR.
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Children
The Gear VR should not be used by children under the age of
13. Adults should monitor children (age 13 and older) who
are using or have used the Gear VR for any of the symptoms
described below, and should limit the time children spend
using the Gear VR and ensure they take breaks during use.
Prolonged use should be avoided, as this could negatively
impact hand-eye coordination, balance, and multi-tasking
ability. Adults should monitor children closely during and after
use of the Gear VR for any decrease in these abilities.
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General instructions and precautions
You should always follow these instructions and observe these
precautions while using the Gear VR to reduce the risk of injury
or discomfort.
Use only in a safe environment
• The Gear VR produces an immersive virtual reality
experience that distracts you from and blocks your view of
your actual surroundings. For the safest experience, always
remain seated when using the Gear VR. Take special care to
ensure that you are not near other people, objects, stairs,
balconies, windows, furniture, or other items that you can
bump into or knock down when using, or immediately
after using, the Gear VR. Do not handle sharp or otherwise
dangerous objects while using the Gear VR. Never wear the
Gear VR in situations that require attention, such as walking,
bicycling, or driving.
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• Make sure the Gear VR is level and secured comfortably on
your head, and that you see a single, clear image.
• Ease into the use of the Gear VR to allow your body to
adjust. Use for only a few minutes at a time at first, and only
increase the amount of time using the Gear VR gradually
as you grow accustomed to virtual reality. Looking around
when first entering virtual reality can help you adjust to any
small differences between your real-world movements and
the resulting virtual reality experience.
• A comfortable virtual reality experience requires an
unimpaired sense of motion and balance. Do not use the
Gear VR when you are tired, need sleep, are under the
influence of alcohol or drugs, are hung-over, have digestive
problems, are under emotional stress or anxiety, or when
suffering from cold, flu, headaches, migraines, or earaches,
as this can increase your susceptibility to adverse symptoms.
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• Do not use the Gear VR while in a moving vehicle such as a
•
•
•
•
car, bus, or train, as this can increase your susceptibility to
adverse symptoms.
Take at least a 10 to 15 minute break every 30 minutes, even
if you don’t think you need it. Each person is different, so
take more frequent and longer breaks if you feel discomfort.
You should decide what works best.
The Gear VR may be equipped with a “passthrough” feature
which permits you to temporarily see your surroundings
for brief real world interaction. You should always remove
the Gear VR for any situation that requires attention or
coordination.
Stop using the Gear VR if it seems to be hot. Prolonged
contact with an overheated device can cause burns.
Do not wear the Gear VR without the mobile device
attached.
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• Listening to sound at high volumes can cause irreparable
damage to your hearing. Background noise, as well as
continued exposure to high volume levels, can make sounds
seem quieter than they actually are. Due to immersive
nature of virtual reality, do not use the Gear VR with the
sound at a high volume so that you can maintain awareness
of your surroundings and reduce the risk of hearing
damage.
Discomfort
• Immediately discontinue use if anyone using the Gear VR
experiences any of the following symptoms: seizures, loss of
awareness, eye strain, eye or muscle twitching, involuntary
movements, altered, blurred, or double vision or other visual
abnormalities, dizziness, disorientation, impaired balance,
impaired hand-eye coordination, excessive sweating,
increased salivation, nausea, lightheadedness, discomfort
or pain in the head or eyes, drowsiness, fatigue, or any
symptoms similar to motion sickness.
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• Just as with the symptoms people can experience after
they disembark a cruise ship, symptoms of virtual reality
exposure can persist and become more apparent hours
after use. These post-use symptoms can include the
symptoms above, as well as excessive drowsiness and
decreased ability to multi-task. These symptoms may put
you at an increased risk of injury when engaging in normal
activities in the real world.
• Do not drive, operate machinery, or engage in other visually
or physically demanding activities that have potentially
serious consequences (i.e., activities in which experiencing
any symptoms could lead to death, personal injury, or
damage to property), or other activities that require
unimpaired balance and hand-eye coordination (such as
playing sports or riding a bicycle, etc.) until you have fully
recovered from any symptoms.
• Do not use the Gear VR until all symptoms have completely
subsided for several hours. Make sure you have properly
configured the Gear VR before resuming use.
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• Be mindful of the type of content that you were using prior
to the onset of any symptoms because you may be more
prone to symptoms based upon the content being used.
• Consult a physician if you have serious and/or persistent
symptoms.
Repetitive stress injury
Prolonged use of the Gear VR and input devices (e.g.
controllers) can make your muscles, joints or skin hurt. If any
part of your body becomes tired or sore while playing, or if
you feel symptoms such as tingling, numbness, burning or
stiffness, stop and rest for several hours before playing again.
If you continue to have any of the above symptoms or other
discomfort during or after play, stop using the Gear VR and
consult a physician.
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Radio frequency interference
The Gear VR can emit radio waves that can affect the operation
of nearby electronics, including cardiac pacemakers. If you
have a pacemaker or other implanted medical device, do not
use the Gear VR without first consulting your physician or the
manufacturer of your medical device.
Electrical shock
To reduce risk of electric shock, follow the warnings below.
• Do not modify or disassemble any of the components
provided.
• Do not use the Gear VR if any cable is damaged or any wires
are exposed.
Sunlight damage
Do not leave the Gear VR in direct sunlight. Exposure to direct
sunlight may cause fire or may cause damage to your Gear VR
or the attached mobile device.
15
Getting started
About the Gear VR
The Samsung Gear VR (also referred to as Gear VR) is a headmounted, virtual reality device that provides an immersive
experience for a wide range of users.
When you connect a mobile device to the Gear VR, you can
enjoy 2D or 3D content and play games by launching apps
on the mobile device. Use the Gear VR with the mobile device
and connect it to other devices, such as a game controller or a
Bluetooth headset.
16
Getting started
Package contents
Check the product box for the following items:
• Gear VR, top head strap, main strap, and user manual
• The items supplied with the device and any available
•
•
•
•
accessories may vary depending on the region or
service provider.
The supplied items are designed only for this device
and may not be compatible with other devices.
Appearances and specifications are subject to change
without prior notice.
Use only Samsung-approved accessories. Using
unapproved accessories may cause performance
problems and malfunctions that are not covered by the
warranty.
Availability of all accessories is subject to change
depending entirely on manufacturing companies. For
more information about available accessories, refer to
the Samsung website.
17
Getting started
Device layout
Connector
Focus
adjustment
wheel
Device holder
(left)
Charger port
Foam
cushioning
Device holder
(right)
Proximity
sensor
Lenses
18
Getting started
Back key
Front cover
Touchpad
Volume key
The Gear VR does not require charging as it is powered
using the mobile device’s battery.
19
Getting started
• You can connect the charger to the charger port on the
Gear VR. Use only Samsung-approved USB cables and
2A power adaptors.
–– If you use the Gear VR while the charger is
connected, it is powered by the charger and does
not use the mobile device's battery. When you use
content that has high power demand (more than
1A) while the charger is connected, the Gear VR
uses two power sources. In high power demand
situations, the Gear VR is powered by the charger
and the mobile device's battery at the same time.
–– If the Gear VR is disconnected from the charger
while the Gear VR is being used, the image on the
screen may be briefly inactive. During this period,
the screen recalibrates and the Gear VR may not
recognise your head movements.
–– If the Gear VR is not used while the charger is
connected, the mobile device's battery will be
charged.
20
Getting started
• To save energy, unplug the charger when not in use.
The charger does not have a power switch, so you must
unplug the charger from the electric socket when not
in use to avoid wasting power. The charger should
remain close to the electric socket and easily accessible
while charging.
• Replace the front cover when you finish using the Gear
VR.
21
Getting started
Keys
Key
Function
• Press to return to the previous
screen.
Back
Volume
Focus
adjustment
wheel
22
• Press and hold to open the
Universal menu. You can view
the status of the Gear VR and
configure settings.
• Press to adjust the Gear VR
volume.
• Rotate to focus by adjusting the
distance between the mobile
device and the Gear VR's lenses.
Getting started
Wearing the Gear VR
Do not put on the Gear VR when you are wearing glasses.
Doing so may cause facial injuries. If you need corrective
lenses, it is recommended that you wear contact lenses
when using the Gear VR.
• Factory lens protectors are pre-installed on the Gear VR.
Remove the lens protectors before you use the Gear VR
so you can see clearly.
• Keep the lenses clean and protect them from getting
scratched. If the lenses get dirty or steam up, clean
them with the lens cleaning cloth.
23
Getting started
• The foam cushioning may get dirty if your face is
sweating while wearing the Gear VR. Doing so may
cause the foam cushioning to deteriorate. Ensure that
you keep your face clean and dry when wearing the
Gear VR.
• When you remove the Gear VR from your head, the
mobile device's screen locks and the touchpad stops
working.
• When you are not wearing the Gear VR, do not place
objects on the proximity sensor inside the Gear VR.
Doing so may cause the proximity sensor to remain on
and drain the mobile device's battery.
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Getting started
1
Position the main strap so that the strap loop is at the top.
Then, insert each end of the main strap through a strap
loop on the Gear VR and use the velcro to fasten each end.
1
2
25
Getting started
2
26
Attach the hook to the top of the Gear VR’s front frame and
pull it upwards until it locks in place.
Getting started
3
Slide the end of the top head strap through the strap loop
on the main strap and use the velcro to fasten it.
2
1
4
Remove the front cover.
27
Getting started
5
Push the device holder (left) gently ( 1 ) and slide it to
position A or B ( 2 ) depending on the size of the mobile
device you want to use.
A: Samsung Galaxy Note5, Samsung Galaxy S6 edge+
B: Samsung Galaxy S6, Samsung Galaxy S6 edge
1
28
2
Getting started
6
Connect the multipurpose jack of the mobile device to the
connector.
A sound is emitted when the mobile device is connected
properly.
• Do not forcefully insert the connector into the mobile
device. Doing so may damage the connector.
• Do not twist or bend the Gear VR’s connector when
you connect or disconnect the mobile device. Doing so
may damage the connector.
29
Getting started
If the sound is not emitted when you insert the
connector into the mobile device, the Gear VR may not
have recognised it. Reconnect the devices until you hear
the sound.
7
30
Pull the device holder (right) to the right thoroughly.
Getting started
8
Insert the mobile device into the centre of the Gear VR ( 1 )
and gently push the device holder (right) to the left until
the mobile device locks into place ( 2 ).
1
2
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Getting started
• Push the mobile device into the Gear VR firmly until
it locks in place. If it is not securely locked, the mobile
device may accidentally separate from the Gear VR and
be damaged.
• If you insert the mobile device tilted to one side, it may
cause discomfort.
9
32
Secure the Gear VR to your head with the straps and place it
comfortably over your face.
Getting started
10Adjust the length of the top head strap and the main strap.
Do not walk or drive while wearing the Gear VR. Always
be aware of your surroundings while using the Gear VR to
avoid injuring yourself or others.
• Wear the Gear VR properly. If you wear the Gear VR
tilted to one side, it may cause discomfort.
• When the screen is tilted, adjust the Gear VR until the
screen becomes clear.
33
Getting started
Separating the devices
Separate the mobile device from the Gear VR when you finish
using it.
Pull the device holder (right) to the right ( 1 ), and remove the
mobile device ( 2 ).
2
1
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Getting started
Connecting a headset
You can connect a headset or a Bluetooth headset to the
mobile device when using the Gear VR. A headset or a
Bluetooth headset is not supplied with the Gear VR. For more
information about connecting a Bluetooth headset, refer to the
mobile device’s user manual.
Connect a headset to the mobile device's headset jack.
35
Getting started
• Hold the mobile device tightly when connecting the
headset especially if the mobile device is inserted while
the device holder (left) is in position B.
• Headsets that are not supplied with the mobile devices
may not connect to the mobile device.
Installing the Gear VR software
To use the Gear VR, you must manually install the Gear
VR software. When you connect the mobile device to the
Gear VR for the first time, the software installation will start
automatically.
• Before installing the software, ensure that the mobile
device is connected to a Wi-Fi or mobile network.
• The installation method or screens may differ
depending on the software version.
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Getting started
1
2
Connect the mobile device to the Gear VR.
3
4
Tap Next.
5
Select a language and tap Continue → Continue.
You can change the language later. (p. 55)
6
Tap Create Account and follow the on-screen instructions
to create an Oculus account.
If you already have an Oculus account, tap Log In and sign
in to it.
When a voice prompt requests you to separate the mobile
device from the Gear VR, remove the mobile device.
Then, perform steps 3–8 on the mobile device.
Read and agree to the health and safety warnings, and the
terms and conditions in the End User Licence Agreement
(EULA), and then tap Next.
The default VR apps are automatically installed.
37
Getting started
7
8
Tap Install Apps to install the additional VR apps.
Connect the mobile device to the Gear VR. Or, tap Browse
Oculus Store to launch the Oculus Store app.
When the software is installed, the Oculus Store app will
appear on the Apps screen of the mobile device.
• A proximity sensor inside the Gear VR detects the
position of your face. When you wear the Gear VR, the
screen unlocks and you can use the touchpad.
• The 3D viewing experience may vary depending on
your visual acuity.
• Before using the Gear VR deactivate the screen lock
feature on the mobile device.
• If the screen appears tilted or skewed while using the
Gear VR, take it off. Then, place the Gear VR on a flat
surface with the lenses facing forwards and the Focus
adjustment wheel at the top. Wait 5–7 seconds before
using it again.
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Basics
Using the touchpad
The touchpad is located on the right side of the Gear VR. Use
the touchpad to select items or to control the Gear VR.
When you are not wearing the Gear VR, the touchpad
does not work.
Tapping
To select a menu item, tap the touchpad with a finger.
39
Basics
Swiping
To move to the next item, swipe forwards across the touchpad.
To move to the previous item, swipe backwards across the
touchpad.
40
Basics
To move to the next item, swipe downwards across the
touchpad.
To move to the previous item, swipe upwards across the
touchpad.
Some apps may not support upwards or downwards
swiping actions.
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Basics
Oculus Home screen and VR App screen
Oculus Home screen
The Oculus Home screen is the starting point for accessing
apps and features. You can launch or download VR apps on the
Oculus Home screen.
Before the Oculus Home screen opens for the first time, a
tutorial will start explaining how to safely use and control the
Gear VR. Read the safety warnings and follow the on-screen
instructions. You can view the tutorial again if you need to. On
the Oculus Home screen, select Library → Tutorial.
Pointer
Download apps.
Recently used
apps
View a list of all
downloaded apps.
Change the
current page.
42
Basics
VR App screen
You can launch an app, view app information, and more.
On the Oculus Home screen, select Library. Move to an app
and select to view information and options for the app.
Launch an app.
View an app
summary.
Update the app.
View app
information.
View an app
preview.
43
Basics
Moving the pointer or the screen
The Gear VR recognises your head movements. Move your head
in any direction to move the pointer or the screen.
The pointer is located in the centre of the screen. Some
apps may not display the pointer at all times.
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Basics
Selecting items
You can select items or apps by moving your head and then
tapping the touchpad. The following example shows the steps
to perform to select an image from VR Gallery.
The screen, item selection method, and pointer may
differ depending on the app you are using.
1
On the Oculus Home screen, move the pointer to Library
by moving your head. When the border of it is highlighted,
tap the touchpad to select.
45
Basics
2
Move the pointer to VR Gallery by moving your head, and
then tap the touchpad to select it.
3
Move the pointer to Start by moving your head, and then
tap the touchpad again to launch the app.
4
Move the pointer to a folder in the list by moving your
head. When the border of the folder is highlighted, tap the
touchpad to select it.
46
Basics
5
Move the pointer to an image in the list by moving your
head. When the border of the image is highlighted, tap the
touchpad to select it.
While viewing an image, you can swipe backwards or
forwards across the touchpad to view more images.
47
Basics
Managing apps
Launching apps
On the Oculus Home screen, select Library. Move to the app
that you want to launch, select the app, and then select Start.
Installing apps
You can install VR apps on the mobile device while wearing the
Gear VR.
On the Oculus Home screen, select Store or Samsung, and
then select an app. Select FREE or INSTALL, and then follow
the on-screen instructions to confirm the installation.
• You may incur additional charges when downloading
apps where charges apply.
• You can also install VR apps on the mobile device when
you are not wearing the Gear VR. (p. 54)
48
Basics
Updating apps
You can update default apps and installed apps.
On the Oculus Home screen, select Library. Move to an app
that you want to update and select .
Receiving calls
If you receive a call while you are using the Gear VR, a pop-up
message is displayed on the screen. You can view the caller's
information or reject the call.
The mobile device may become hotter than normal
when it is used with the Gear VR. This situation occurs
especially if you use the devices to watch video or play
games for an extended period. Answering a call when
the mobile device is hot may cause minor burns to your
face or ear. To avoid burns, remove the mobile device and
wait for it to cool down. If you have to answer calls while
it is still hot, connect a headset or use the speakerphone.
49
Basics
• You cannot answer calls while using the Gear VR. To
answer a call, separate the mobile device from the Gear
VR and answer the call.
• The Gear VR blocks pop-up messages for incoming
calls when the Do Not Disturb feature is activated.
You can turn on the pop-up messages in the Universal
menu. (p. 53)
Answering a call
1
When you have an incoming call, a pop-up message is
displayed on the screen showing the caller's information.
2
3
4
Take off the Gear VR.
Separate the mobile device from the Gear VR.
Answer the call on the mobile device.
When you answer a call, the currently running VR app will
be closed.
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Basics
Rejecting a call
1
When you have an incoming call, a pop-up message is
displayed on the screen showing the caller's information.
2
Swipe backwards or forwards across the touchpad to reject
the call.
Viewing notifications
While using the Gear VR, you can check general notifications,
such as events, messages, and alarms. When a notification
comes in, a pop-up message is displayed on the screen. To see
more notification details, check them on the mobile device
after you separate it from the Gear VR.
The Gear VR blocks pop-up messages for notifications
when the Do Not Disturb feature is activated. You can
turn on the pop-up messages in the Universal menu.
(p. 53)
51
Basics
Using the Universal menu
You can use the Universal menu to configure settings for the
Gear VR. Also, you can view the current time, remaining battery
power, and more.
Press and hold the Back key to open the Universal menu. To
return to the previous screen, press the Back key.
• Oculus Home: Return to the Oculus Home screen.
• Pass-through Camera: Off / Pass-through Camera: On:
Activate or deactivate the mobile device's rear camera to
see outside the Gear VR.
• Reorient: Align the screen with the current direction you
are facing.
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Basics
• Do Not Disturb: Off / Do Not Disturb: On: Set the Gear VR
to turn pop-up messages on or off for incoming calls and
notifications.
• Brightness: Adjust the brightness.
• Do not attach the front cover when using the mobile
device’s rear camera.
• These features may not be available in some apps.
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Apps
Oculus Store
Manage apps for the Gear VR on the mobile device.
On the mobile device, open the Apps screen and tap Oculus.
When you launch the Oculus Store app for the first time, you
must sign in to an Oculus account. Tap Log In to sign in to it. If
you do not have an account, tap Create Account and follow
the on-screen instructions to set up an account.
Installing apps
Tap
, select a category, and then select an app. Tap FREE or
tap the button that shows the app's price, and then tap Accept
to confirm the installation.
You may incur additional charges when downloading
apps where charges apply.
54
Apps
Uninstalling apps
→ Library. Swipe to the left or right to select a
Tap
category, move to the app you want to uninstall, and then tap
UNINSTALL.
If an app is accidentally uninstalled, you can reinstall it.
→ Library, swipe to the left or right to select a
Tap
category, move to the app that you want to reinstall, and
then tap INSTALL.
Setting the language
To change the language, tap
select a language.
→
→ Language, and then
The selected language is only applied to the Oculus Store
app and the Gear VR, not to the language displayed on
the mobile device.
55
Apps
Oculus Video
Enjoy videos on a screen in your own virtual movie theatre.
1
2
3
4
On the Oculus Home screen, select Library.
5
Select a video and play it.
Move to Oculus Video and select the app.
Select Start.
Select a screen category.
Videos will be sorted based on the screen type.
• You can change your surroundings when viewing the
video on the standard screen.
• When the video finishes, the next video will play
automatically after several seconds.
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Apps
While watching videos, you can control video playback. Tap the
touchpad to use the following features:
• / : Pause and resume playback.
•
: View the list of videos.
VR Gallery
View images and videos from the mobile device. You can also
view 360 degree panoramic or 3D videos.
On the Oculus Home screen, select Library. Move to VR
Gallery, select the app, and then select Start.
57
Apps
Playing videos
Select a video folder. Select a video to watch and select .
While watching videos, you can control the playback. Tap the
touchpad to use the following features:
• / : Pause and resume playback.
• / : Go to the previous or next video.
To rewind a video, swipe backwards across the touchpad.
To fast-forward a video, swipe forwards across the touchpad.
58
Apps
Viewing images
Select an image folder and then select an image.
To view the previous image, swipe backwards across the
touchpad.
To view the next image, swipe forwards across the touchpad.
To enlarge the size of the image, swipe upwards on the
touchpad.
To reduce the size of the image, swipe downwards on the
touchpad.
To start a slide show from the image you are currently viewing,
tap Play slideshow.
Press the Back key twice to align the screen with the current
direction you are facing.
59
Apps
Viewing 360 degree panoramic videos
You can watch videos recorded in normal mode and in
360 degree video recording mode in the 360 degree panoramic
view.
In the Gallery app on the mobile device, create a folder named
"360Videos" and add videos to watch.
Viewing 3D videos
You can watch videos recorded in normal mode in 3D.
In the Gallery app on the mobile device, create a folder named
"3D" and add videos that support 3D effects.
60
Apps
Oculus 360 Photos
View 360 degree panoramic images.
1
2
3
4
On the Oculus Home screen, select Library.
Move to Oculus 360 Photos and select the app.
Select Start.
Swipe upwards or downwards across the touchpad to
select an image category.
5
Select an image. Turn your head and view a panorama of
the image.
To set the image as one of your favourites, tap the touchpad
and tap .
To view the previous image, swipe backwards across the
touchpad.
To view the next image, swipe forwards across the touchpad.
61
Troubleshooting
Before contacting a Samsung Service Centre, please attempt
the following solutions. Some situations may not apply to your
device.
If the tips below do not solve the problem, contact a Samsung
Service Centre.
The Oculus Home screen does not appear when
the mobile device is connected to the Gear VR
• Ensure that the mobile device is properly connected to the
Gear VR.
• Ensure that the mobile device is turned on.
• Ensure that you install the software for the Gear VR on the
mobile device. (p. 36)
• Ensure that the mobile device’s battery is fully charged.
62
Troubleshooting
The mobile device is hot to the touch
When using apps that require a higher amount of power than
normal or when using apps on your device for an extended
period, the mobile device may feel hot to the touch. When the
Gear VR detects a high temperature, a message appears on the
screen warning you to stop wearing the Gear VR and to wait for
it to cool down. Stop using the Gear VR until the mobile device
cools down, and then resume use. This is normal and should
not affect the mobile device's lifespan or performance.
The image on the screen looks tilted or skewed
Remove the Gear VR and place it on a flat surface with the
lenses facing forwards and the Focus adjustment wheel at the
top. Wait 5–7 seconds before using it again.
63
Troubleshooting
The image on the screen is moving randomly
The Gear VR can be affected by magnetic interference created
by items, such as computers, TVs, or electric cables. Avoid using
the Gear VR in areas affected by magnetic interference.
The screen is out of focus
• Ensure that the Gear VR is correctly placed on your face.
• Rotate the Focus adjustment wheel until the screen looks
clear.
The image on the screen is shaking
• Disconnect the mobile device from the Gear VR and then
reconnect it.
• Restart the mobile device.
64
Troubleshooting
A game controller or Bluetooth headset is not
connected
• Ensure that the Bluetooth device is connected to the mobile
device.
• Ensure that the mobile device and the other Bluetooth
device are within the maximum Bluetooth range (10 m).
• Ensure that the battery of the Bluetooth device that you are
connecting to is fully charged.
65
Safety information
To prevent injury to yourself and others or damage to your
device, read the safety information about your device
before using it.
Use the device for its intended purpose only.
Do not drop or cause an impact to the charger or the
device.
Do not use or store your device in areas with high
concentrations of dust or airborne materials.
Dust or foreign materials can cause your device to malfunction.
Do not allow the device’s connector to contact conductors,
such as liquid, dust, metal filings, and pencil leads.
Contact with conductors may cause a short circuit or corrosion
at the connector and result in explosion, fire, or damage to the
device.
66
Safety information
Do not bite or suck the device.
Children or animals can choke on small parts.
Do not insert the device or supplied accessories into the
eyes, ears, or mouth.
Doing so may cause suffocation or serious injuries.
Do not expose the device to heavy smoke or fumes.
Doing so may damage the outside of the device or cause it to
malfunction.
Keep your device dry.
Humidity and liquids may damage the parts or electronic
circuits in your device.
67
Safety information
The device can be used in locations with an ambient
temperature of 0°C to 35°C. You can store the device at an
ambient temperature of -20°C to 50°C. Using or storing the
device outside of the recommended temperature ranges
may damage the device or reduce the battery’s lifespan.
Do not store your device in very hot areas such as inside a
car in the summertime. Doing so may cause the screen to
malfunction, result in damage to the device, or cause the
battery to explode.
Do not look directly at bright light while you are wearing
the device without the mobile device inserted. Doing so
may damage your eyesight.
Do not use the device if errors occur. Continued use of
the device after errors occur may result in discomfort or
personal injury.
68
Safety information
If you are allergic to the paint or metal parts on the device,
you may experience itching, eczema, or swelling of the
skin. If this happens, stop using the device and consult your
physician.
Do not use your device in a hospital, on an aircraft, or in
any automobile that can be affected by radio frequencies.
Doing so may cause malfunctions of equipment and may
result in injury or damage to property.
When connecting the device to other devices via Bluetooth,
avoid using your device within 15 cm of pacemakers, if
possible, as your device can interfere with pacemakers.
69
Safety information
Protect your hearing and ears when using a headset.
• Excessive exposure to loud sounds can cause
hearing damage.
• Always turn the volume down before plugging
the earphones into an audio source and use only
the minimum volume setting necessary to hear
music.
• Ensure the headset cable is not twisted around nearby
objects.
Do not use the device if it is cracked or broken.
Broken glass or acrylic could cause injury to your hands and
face. Take the device to a Samsung Service Centre to have it
repaired.
Use manufacturer-approved batteries, chargers,
accessories, and supplies.
Samsung cannot be responsible for the user’s safety when
using accessories or supplies that are not approved by
Samsung.
70
Safety information
Do not disassemble, modify, or repair your device.
Any changes or modifications to your device can void your
manufacturer’s warranty. If your device needs servicing, take
your device to a Samsung Service Centre.
When cleaning your device, mind the following.
• Wipe the device and its lens with a clean soft cloth or a cotton
swab.
• Do not use chemicals or detergents. Doing so may discolour
or corrode the outside the device.
• Do not wash the foam cushioning. Doing so may cause the
foam cushioning to deteriorate.
Handle and dispose of the device and charger with care.
• Never place the battery or device on or in heating devices,
such as microwave ovens, stoves, or radiators.
• Never crush or puncture the device.
71
Safety information
Allow only qualified personnel to service your device.
Allowing unqualified personnel to service your device
may result in damage to your device and will void your
manufacturer’s warranty.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection
systems)
This marking on the product, accessories or literature
indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should
not be disposed of with other household waste.
To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
72
Safety information
Household users should contact either the retailer where
they purchased this product, or their local government office,
for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with other
commercial wastes for disposal.
This product is RoHS compliant.
For information on Samsung’s environmental commitments
and product-specific regulatory obligations, e.g. REACH, WEEE,
Batteries, visit samsung.com/uk/aboutsamsung/
samsungelectronics/corporatecitizenship/data_corner.html
73
Copyright
Copyright © 2015 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed,
translated, or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or
storing in any information storage and retrieval system, without
the prior written permission of Samsung Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered
trademarks of Samsung Electronics.
• All other trademarks and copyrights are the property of
their respective owners.
Declaration of Conformity
Product details
For the following
Product : Smart Wearable Device
Model(s) : SM-R322
Declaration & Applicable standards
We hereby declare, that the product above is in compliance with the essential requirements of the Electromagnetic
Compatibility Directive (2004/108/EC) by application of:
EN 55022 : 2010
EN 55024 : 2010
and the Directive (2011/65/EU) on the restriction of the use of certain hazardous substances in electrical and
electronic equipment by application of EN 50581:2012.
Representative in the EU
Samsung Electronics Euro QA Lab.
Blackbushe Business Park, Saxony Way,
Yateley, Hampshire, GU46 6GG, UK
2015.10.02
(Place and date of issue)
Stephen Colclough / EU Representative
(Name and signature of authorised person)
*This is not the address of Samsung Service Centre. For the address or the phone number of Samsung Service Centre, see
the warranty card or contact the retailer where you purchased your product.
www.samsung.com
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