Samsung | WAM7500 | Samsung Wireless Audio-Multiroom WAM7500 Benutzerhandbuch

WAM7500/WAM7501/WAM6500/WAM6501
Wireless Audio - 360
R7/R6 Portable
User Manual
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Thank you for purchasing this Samsung product.
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please register your product at
www.samsung.com/register
Contents
Getting Started
Connect with
Bluetooth function
Accessories.................................... 4
Connecting to Bluetooth Devices... 22
Front Panel..................................... 5
Using the Samsung
Multiroom App
Rear Panel - WAM6500/WAM6501... 7
Standby Mode................................ 7
Connecting to the
Wi-Fi network
App at a glance............................ 23
Playing Music............................... 24
Playing a music file stored in the
smart device......................................24
Preparing connection..................... 8
Installing the Samsung Multiroom App...8
Listen to the music through the
phone speaker...................................25
Accessing the Samsung Multiroom
App......................................................8
Listening to streaming music..............26
Connecting to Wi-Fi........................ 9
Listening to the internet radio....... 27
Connecting to Wi-Fi automatically
(Android/iOS)........................................9
Following a station.............................28
Setting Presets...................................29
Connecting to Wi-Fi manually
(Android)............................................11
Connecting TV to the speaker...... 30
Connecting to Wi-Fi manually (iOS).....13
Connecting to TV via Bluetooth
(TV SoundConnect)............................30
Connecting with a HUB
(Not Included)............................... 16
Connecting to TV via Wi-Fi.................32
Listening to music from other devices
in network..........................................32
Adding a HUB....................................19
Adding additional speaker(s)......... 20
Using playback menu................... 33
Adjusting Equaliser and DRC.............34
Managing a queue.............................35
Managing a playlist.............................37
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2
Appendix
Using the Settings menu............... 40
Add Speaker......................................40
Troubleshooting............................ 55
Guide.................................................41
Open Source License Notice........ 57
Services.............................................41
Licences....................................... 57
Speaker Mode...................................42
Specifications............................... 58
Device Settings..................................42
Regulatory Compliance
Statements................................... 60
Clock.................................................45
Support..............................................47
Warning.............................................60
Information.........................................47
CAUTION...........................................60
Connecting multiples
products
CAUTION...........................................60
Wiring the Main Power Supply Plug
(UK Only)............................................61
Setting Groups............................. 48
Important Safety Instructions..............61
Setting the Surround Sound
Mode............................................ 50
Safety precautions........................ 62
Power Supply Precautions.................62
Using miscellaneous
functions
Installation Precautions.......................63
Usage Precautions.............................63
Cleaning Precautions.........................64
Playing Media Content Saved in a
PC................................................ 52
Additional Information................... 64
Samsung Link....................................52
About the Network Connection..........64
Wireless Audio - Multiroom for
Desktop.............................................53
Compatible devices............................65
Copyright..................................... 65
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3
Getting Started
AA Accessories
Confirm you have the supplied accessories shown below.
• WAM7500/WAM7501
Quick Setup Guide
• WAM6500/WAM6501
Power Adapter
Quick Setup Guide
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4
AA Front Panel
q w
Be careful not to insert your hand
or finger into the tweeter opening
on top of the product.
< WAM7500/WAM7501 >
e r t
< WAM6500/WAM6501 >
Source button
(
)
Touch this button to switch to TV SoundConnect or Bluetooth.
Touch and hold this button for more than 5 seconds to re-search TV SoundConnect.
2
Standby button
( )
Touch this button to switch to Standby mode (in which the product turns off the
basic operation of its product and maintains Wi-Fi connections only).
If you touch and hold this button for 5 seconds, the product turns off.
(WAM7500, WAM7501 only)
3
Play/Pause button
(
)
Touch this button to play or pause playback.
The sound is muted when TV SoundConnect function is enabled.
Volume Control
button
(
Controls the volume level.
Press the + key to increase the volume level and press the - key to decrease the
volume level.
Press and hold both the + and - buttons simultaneously for 5 seconds to reset the
product.
1
4
)
44
5
You can check product's battery status through the LED indicator under the battery
icon.
5
Battery Status
(
)
(WAM6500,
WAM6501 Only)
Battery LED indicator when power
adapter is connected.
• Red LED : Charging.
• LED OFF : Fully charged.
• Rapid red blinking : Not charging.
Battery LED indicator when power
adapter is not connected.
• Green LED : 100% to 10% of charge
remaining.
• Slow red blinking : 10~0% remaining.
-- Slow red blinking indicates that the
battery requires charging. Connect the
power adapter.
-- You can play the product for 6 hours
with fully charged battery.
(The playback time may differ
depending on music source, volume,
battery status, etc.)
-- The sound volume may decrease and
the product may turn off automatically
when the battery is low.
NOTES
+ Add Speaker : Press and hold both buttons simultaneously for 5 seconds to use the Add
Speaker function.
99 + Wi-Fi Setup : Press and hold both buttons simultaneously for 5 seconds when connecting this
product to your network using the Wi-Fi Setup method.
-- For more details, follow the instructions in the app on your smart device.
99 You can check battery status connected to the product in the App. (WAM6500, WAM6501 Only)
99
Whole icon flashes. (flashing)
Less than 10% of battery energy is left.
Charging.
If volume 25 or above.
-- Will not charge. Reduce to below volume 25
to charge.
Whole icon flashes. (flashing)
Abnormal charge.
-- Try charging the product within the charging
temperature range (5°C to 35°C).
99 1 bar represents about 30% of battery life. 3 bars represent the whole battery life. (WAM6500, WAM6501 Only)
(Remaining battery display may vary depending on sound source and volume.)
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6
AA Rear Panel - WAM6500/WAM6501
POWER
DC24V
q
w
e
POWER
DC24V
SERVICE
SERVICE
< WAM6500/WAM6501 >
1
POWER
To turn the product on or off, press and hold this button for more than 2 seconds.
2
DC 24V
The connection for the product's power adapter.
Charging stops if the volume level reaches 25 or more.
(The maximum volume level of this product is 30.)
3
SERVICE
For service only. Lets service technicians update the firmware of the product.
AA Standby Mode
`` In Wi-Fi / Bluetooth / TV SoundConnect mode
-- The product switches to Standby mode if there is no operation (music playing, button
operation, app use) for 15 minutes.
NOTES
99 While playing music in the Wi-Fi, Bluetooth, or TV SoundConnect connection modes, the product will
not switch to Standby mode.
99 The WAM6500 and WAM6501 models use battery power if the power adapter is disconnected and
the Standby mode is activated.
(You can minimize battery consumption by pressing the POWER button on the rear of the product
and turning the product off.)
POWER
POWER
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7
DC24V
SERVICE
DC24V
SERVICE
Connecting to the Wi-Fi network
AA Preparing connection
Internet
Wireless Router
Smart Device
1 Requirements: Wireless Router, Smart Device
2 The wireless router should be connected to the Internet.
3 The smart device should be connected to the router via a Wi-Fi connection.
❚❚ Installing the Samsung Multiroom App
To use the product, you must download and then install the Samsung Multiroom App by
accessing the app through Google play or App Store.
With the Samsung Multiroom App installed, you can play music stored in your smart device,
from connected devices and other content providers, and from Internet radio stations through
the product.
Android
Market search : Samsung Multiroom
ANDROID APP ON
ANDROID APP ON
iOS
Market search : Samsung Multiroom
❚❚ Accessing the Samsung Multiroom App
Samsung
Multiroom
NOTE
99 Please terminate the Samsung Multiroom App when speaker are not used because the battery of your
smart device can be consumed quickly if the app is working.
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8
AA Connecting to Wi-Fi
❚❚ Connecting to Wi-Fi automatically (Android/iOS)
Wireless Router
1 Plug the product into an electrical outlet.
2 On your Smart device, select the Samsung Multiroom app.
3 Run the Tutorial if you want, and then press Done.
4 Press Connect Now.
• It searches for the device available for pairing.
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9
5 Once an available device is found, it attempts to connect to the wireless network.
In case of secure network, the password prompt appears on the smart device screen.
Use the on-screen keyboard to enter the password.
• Depending on the network environments, the product(s) may not be automatically
connected. In such cases, select the Manual, and then proceed the next steps by
referring to pages 11~15. Click here.
6 Press Done.
• Network connection is completed.
NOTES
99 To connect to your wireless network safely, you must enter the valid password.
-- For connecting to the home or work wireless network, consult your service provider or the network
administrator.
99 If the product fails to connect to a network or the network connection does not work normally, move the
product closer to the hub or router, and then try again.
99 The distance between devices or obstruction and interference from other wireless devices may
influence communication between the product and network.
99 This product may be found by some other Wi-Fi devices. However, they are not allowed to connect to
this product.
99 Once the Wi-Fi connection is established initially, it is maintained unless the wireless router is replaced
or its network settings are changed.
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❚❚ Connecting to Wi-Fi manually (Android)
Depending on the network environments, the product(s) may not be automatically connected.
In that case, you can set up the product manually to connect to the network.
1 If the automatic setup fails, select the Manual.
2 Press and hold both
Play/Pause and Standby buttons simultaneously for more
than 5 seconds to configure the Wi-Fi Setup.
• The product can wait for 2 minutes in its standby mode until the Wi-Fi connection is
established.
Wireless Router
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3 On your smart device, press Next.
• It searches for the device available for pairing.
4 Once an available device is found, the product tries to connect to the newly found smart
device first, then it attempts to connect to the wireless network.
In case of secure network, the password prompt appears on the smart device screen.
Use the on-screen keyboard to enter the password.
5 Press Done.
• Network connection is completed.
To connect to
another wireless
network, press
this.
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❚❚ Connecting to Wi-Fi manually (iOS)
1 If the automatic setup fails, select the Manual.
2 Press and hold both
Play/Pause and Standby buttons simultaneously for more
than 5 seconds to configure the Wi-Fi Setup.
• The R7/R6 can wait for 2 minutes in its standby mode until the Wi-Fi connection is
established.
Wireless Router
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3 On your smart device, press Next.
• It searches for the device available for pairing.
4 Go to Settings ; Wi-Fi in iOS, and then select the Samsung Wireless Audio.
5 To connect your smart device to the R7/R6, use the keyboard that appears to enter your
password.
• The default password is 1234567890.
• The R7/R6 and the smart device are connected to each other.
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6 Go back to the Samsung Multiroom app.
7 Select Next.
8 From the wireless network list, select the desired one for R7/R6 connection.
9 In case of secure network, the password prompt appears on the smart device screen.
Use the on-screen keyboard to enter the password.
• Once you finish entering, the R7/R6 connects to the network.
10 Go to Settings ; Wi-Fi in iOS, and then select the network which the R7/R6 is
connected to.
(The R7/R6 and the smart device should be connected to the same wireless router.)
• The smart device connects to the network.
11 When the R7/R6 is completely connected, press Next.
12 Go back to the Samsung Multiroom app.
• All network connections are finished.
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AA Connecting with a HUB (Not Included)
• If the product fails to connect to your network or its network connection operates
abnormally, place the product closer to the HUB or your router and try again.
• The product is a wireless network device. Its communications with your network may
be disrupted because of the distance between it and other devices on the network,
obstructions, or interference from other wireless devices.
HUB
Wireless Router
LAN
Plug In
Plug In
1 Connect a LAN cable to the router and the ETHERNET SWITCH on the back of the
HUB.
NOTE
99 You can connect the LAN cable to any ETHERNET SWITCH Port on the HUB.
2 Attach the HUB's power cord to the power port on the rear of the HUB, and then plug
the power cord into an electrical outlet.
3 The power (
) and the HUB (
) indicators on the HUB's front turn on.
) begins to flash, plug the product(s) into an outlet.
When the pairing indicator (
The LED indicator on the product starts to flash.
If the HUB's pairing indicator does not flash, press the SPK ADD button on the rear of
the HUB.
NOTE
99 If you are adding multiple Products, connect all the Product's to electrical outlets. If you are not
connecting all the Products, refer to pages 20~21. Click here.
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4 Wait until the LED indicator on the Product stops flashing. If the Product's LED indicator
turns solid blue, pairing is complete. The Product may also beep.
NOTES
99 Place each Product at least 20 inches (50 cm) from the HUB when connecting them to the HUB.
99 Your smart device cannot connect to the Product or the HUB if there is no wireless router.
99 To confirm you have a proper connection, check the pairing indicator on the front of the HUB.
-- When you turn on the HUB for the first time, there is a 20 minute pairing period.
The pairing indicator (
) will blink for these 20 minutes or until pairing occurs. When you press
the SPK ADD button to pair additional Products, the pairing period is reduced to 10 minutes. The
pairing indicator (
) flashes for 10 minutes or until pairing occurs. Turn on the Product you want
to pair while the pairing indicator is flashing.
-- If pairing mode is turned off, start pairing mode again by pressing the SPK ADD button on the rear
side of the hub and restart the product, or press and hold both Source and Standby buttons
at the same time for more than 5 seconds.
99 For a proper connection, connect the HUB to your router before turning on the Product.
-- Connecting the Product to the HUB may take a few minutes.
-- There will be a brief sound when the connection is established.
5 Connect your smart device to your Wi-Fi network. (The HUB and the smart device should
be connected to the same router.)
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6 Download the Samsung Multiroom app from Google Play or the App Store.
7 On your smart device, select the Samsung Multiroom app. Setup starts.
8 If the automatic setup fails, run the App again.
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❚❚ Adding a HUB
An product and a HUB may not pair successfully if the product and HUB are too far apart or are
on different floors.
In such cases, you can link two HUBs together by setting the second HUB to Repeater mode.
The additional HUB amplifies the signal and lets you pair the product to the closest HUB.
1 Set the HUB that is connected to the wireless router
to Pairing mode by pressing its SPK ADD button for 1
second.
2 Plug in the new HUB you are using as an extender,
and then press its SPK ADD button for 10 seconds.
3 The newly added HUB's LED indicators turn off and
on, and it switches to Repeater mode.
4 Once the connection between the two HUBs has been
established, the added HUB's (
) indicator stops
blinking.
NOTES
Product
Used as a
extender
99 If your smart device is not connected to the wireless router
with a Wi-Fi connection, the product will not appear on the
HUB
Samsung Multiroom app.
99 Place the HUB that is in Repeater mode in an appropriate
location between the product and the HUB that is connected to the wireless router.
99 You can set only one HUB to Repeater mode.
Relocating the product
When relocating your product, refer to the below table.
HUB
Wireless router
Without a HUB
If you want to connect your product to If you want to connect your product to
the current wireless router.
a different wireless router.
Turn off the product, relocate it and then
turn it on.
With a HUB
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19
Turn off the product, relocate it, then
establish the new connection as described
in the installation instructions on pages 9
through 15. Click here.
Connect a LAN cable between the HUB
and the new wireless router, turn on the
HUB, and then turn on the product.
AA Adding additional speaker(s)
To add additional speaker(s) to an existing speaker connection, use Add Speaker function.
1 Connect the power cable of the speaker to be added to a wall outlet.
• If connecting the power cable of the speaker to a wall outlet, the Wi-Fi is automatically
switched into standby mode.
• The speaker can wait for 2 minutes in its standby mode until the Wi-Fi connection is
established.
2 Run the Samsung Multiroom app on your smart device.
3 Press
4 Press
.
to view the list of all speakers.
5 Press Add Speaker.
6 Once an available device is found, it attempts to connect to the wireless network.
In case of secure network, the password prompt appears on the smart device screen.
Use the onscreen keyboard to enter the password.
• Depending on the network environments, the speaker(s) may not be automatically
connected. In such cases, refer to pages 11~12 Click here. for Android, or pages
13~15 Click here. for iOS devices to continue.
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7 The additional new speaker is completely added.
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Connect with Bluetooth function
AA Connecting to Bluetooth Devices
You can connect the product to a Bluetooth device to enjoy the music stored in your Bluetooth
device.
1 Turn on the speaker, and then press the
Source button on its top panel.
2 Turn on the Bluetooth function of your smart device, and then select Search.
3 Select the [Samsung] R7 or [Samsung] R6 Portable.
The Bluetooth connection between the smart device and the product is made.
NOTES
99 A Bluetooth device may cause noise or malfunction, depending on usage, when:
-- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or
the product.
-- It is subject to electrical variation from obstructions caused by a wall, corner, or by office
partitioning.
-- It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
99 Pair the product with the Bluetooth device while they are close together.
99 Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the product
and the Bluetooth device exceeds 32 feet (10 m). Even within range, the sound quality may be
degraded by obstacles such as walls or doors.
99 This product may cause electric interference during its operation.
99 The product supports SBC data (44.1kHz, 48kHz).
99 The AVRCP feature is not supported.
99 Connect only to a Bluetooth device that supports the A2DP (AV) function.
99 You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function.
99 Only one Bluetooth device can be paired at a time.
99 If you unplug the product, the Bluetooth connection is terminated. To re-establish the connection, plug
the product into an outlet, and then set the Bluetooth connection again.
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Using the Samsung Multiroom App
AA App at a glance
y
q
w
u
e
i
r
o
t
p
1
Check the full list of connected products to either change or setup.
2
Change sound source.
3
Either check the queue or edit the playlist.
4
Rotate while dragging the wheel to select a music from the queue. Release the wheel to play the music.
- You can select a piece of music by turning the inside of the wheel.
5
Play menu
6
Enter a keyword to search for the music desired.
7
Change to another song from the current source.
8
If you lightly touch the outside of the wheel on the screen, you can go to the playback bar screen to check
total playback time for all the pieces of music.
9
Play, Pause, or Previous/Next Song
10
To change only the product of the music currently playing.
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AA Playing Music
❚❚ Playing a music file stored in the smart device
1 Press Source.
2 Select the Songs on Phone (files stored in the smart device).
3 Press , and then select your desired category.
• Songs : Lists all the music files by name.
• Albums : Lists all the music files by album.
• Artists : Lists all the music files by artist.
• Genres : Lists all the music files by genre.
• Folders : Lists all the music files by stored folder.
• Playlists : Lists all the music files by playlist.
• Favourites : Lists all the music files marked as favourites.
4 After selecting a category, find and select your desired music.
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❚❚ Listen to the music through the phone speaker
1 Press
in the home screen, and the select Phone Speaker.
Or
1-1 Select Phone Speaker from the list of All Speakers.
2 You can listen to the music stored in your mobile phone through the Phone Speaker.
NOTES
99 If Wi-Fi connection is not established, enjoy music through your Phone Speaker.
99 You can enjoy only the music stored in your mobile phone through the Phone Speaker.
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❚❚ Listening to streaming music
You can select your desired contents service to listen to music.
1 Press Source.
2 Select More.
The entire list of Music Services is displayed.
3 From the Music Services, select your desired service.
4 Drag
to change the order of displayed music services.
NOTES
99 Depending on your region or manufacturer, supported content services may differ.
99 Some music services may require you to sign up for a membership or log in.
99 You may not subscribe to a service using your smart device.
To use a for-pay service, first subscribe to the service through your computer.
99 Some Tunein radio channels may be restricted according to their site policy.
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AA Listening to the internet radio
1 Press Source.
2 Select TuneIn.
3 Select your desired category.
• Following : Shows the list of stations added to the preset list or marked as you are
following. By default, 3 radio stations are displayed in the preset list.
• Browse : Lists all supported Internet radio stations.
• Search : Allows you to search for a desired internet radio station using keypad input.
4 Find and select a station.
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❚❚ Following a station
You can add a channel to the Following list.
1 Select the desired channel.
2 Press
to display a popup menu, and then select + Following.
3 Press Save.
• The channel you are currently listening to is added to the Following list.
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❚❚ Setting Presets
You can add the internet radio channel you are following into the preset list, or rearrange the
displaying order in the list.
1 Press
, and then press Following.
2 Press Edit.
3 Drag the desired channel from the Following to the Presets.
4 To finish editing, press Done.
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AA Connecting TV to the speaker
❚❚ Connecting to TV via Bluetooth (TV SoundConnect)
TV SoundConnect function allows you to conveniently connect Samsung TV to external
speaker(s) wirelessly and enjoy the TV sound.
1 Turn on the speaker, and then press the
Source button on its top panel.
TV
Or
1-1 Press Source in the home screen, and the select TV SoundConnect.
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2 A message asking whether to proceed with Bluetooth pairing appears.
NOTE
99 Set Add New Device to On in the TV's TV SoundConnect Settings menu. (Refer to the TV's user
manual for details.)
3 When a message appears to check whether to establish Bluetooth pairing or not, select
Yes.
The product is paired to the TV.
NOTES
99 Press and hold the Source button for more than 5 seconds to reset the TV SoundConnect.
99 Optimal pairing distance is 6.5 feet(2 m) or less.
99 If you unplug the product, the TV SoundConnect connection is terminated. To re-establish the
connection, plug the product into an outlet, and then set the TV SoundConnect connection again.
99 When the speaker is in Standby mode, the TV SoundConnect connection is not terminated.
99 Operational range of TV SoundConnect
-- Recommended pairing range: up to 6.5 feet(2 m).
-- Recommended operating range: up to 32 feet(10 m).
-- The connection may be lost or sound may stutter if the distance between the TV and the product
exceeds 32 feet(10 m).
99 The SoundConnect feature is available on some Samsung TVs released since 2012. Check whether
your TV supports the SoundShare or SoundConnect function.
(For further details, refer to the TV's user's manual.)
99 Instability in the network environment may cause connection to be lost or sound to stutter.
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❚❚ Connecting to TV via Wi-Fi
1 Set the TV and speaker to the same Wi-Fi network.
2 Press Source at Home screen and select the TV to connect from Other Music
Sources list.
3 A message appears to ask if you want to perform network pairing process to TV.
4 Select Yes to connect TV to the speaker.
5 You can enjoy music on TV through the speaker.
❚❚ Listening to music from other devices in network
You can listen to music stored on another device that is connected to the same network.
Go to www.samusng.com to download and install the Wireless Audio - Multiroom for Desktop
program.
You can share music stored in your PC connected smart devices.
For details, refer to "Wireless Audio - Multiroom for Desktop" on pages 53~54. Click here.
1 Press Source.
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2 From the Nearby Devices, select the desired device.
3 You can play music files stored in your selected device through the product.
XX-XXX-XXX
Music Services |
Amazon Music
Milk Music
TuneIn
More |
Nearby Devices
Songs on Phone
XX-XXX-XXX
Other Music Sources
TV SoundConnect
AA Using playback menu
1 Press
.
2 When a popup menu appears, select your desired function.
• Shuffle : It randomly plays back music files from the standby list.
• Repeat : It repeats the current music file or all the music files from the standby list.
• Add to Playlist : Creates a new playlist or adds currently playing music into the current
playlist.
• Favourite : Adds the currently playing music file to the favourites list.
• Equaliser : You can suitably adjust the volume of music currently playing by frequency
depending on the genre, preference and place.
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❚❚ Adjusting Equaliser and DRC
You can select one of the presets provided by default in the Equaliser option or create your own
settings by adjusting the frequencies manually.
In addition, set DRC to On to change volume smoothly. If the volume is turned down, you can
listen to the quiet and gentle voice clearly.
1 Press
.
2 When a popup menu appears, press Equaliser.
3 To adjust the bass or treble frequency ranges, drag the slider up or down.
Set DRC, and then press Save.
4 Press Custom, and then enter a name. Press Done.
5 Press Yes, and then select OK.
NOTE
99 This function is not available if speakers are grouped.
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❚❚ Managing a queue
`` Adding music to the queue
You can add new music to the current music list or edit the music list.
1 Press
, and then select Songs.
2 Select of the music to add, and then select Add to Queue.
(Select Select Multiple to save multiple music pieces in the Queue at the same time.)
3 Select the music title at Home screen to check the saved Queue.
NOTES
99 You can save up to 360 pieces of music in the queue.
99 You cannot save music played by station-based music providers such as Tunein, Pandora, etc. in the
queue.
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`` Editing the queue
1 Select the music title at Home screen, and then press Edit.
2 Drag to change the order of music, select your desired music to delete, and then
press Done.
3 Press Yes.
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❚❚ Managing a playlist
`` Creating a Playlist
You can create your own playlist to save or edit.
1 Press
, and then select Playlists.
2 Select Create Playlist, and then enter a name for the playlist. Press Done.
3 Select Playlists, and then press the created playlist.
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4 Press Add Songs, and then select Songs.
5 Select your desired music to save in playlist, and then press Add.
NOTE
99 You can save up to 360 pieces of music in the playlist.
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`` Editing a Playlist
1 Press
2 Select
, and then select Playlists.
of Playlists or the
of the music to use additional menu.
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AA Using the Settings menu
1 On your Smart device, select the Samsung Multiroom app.
2 Press
3 Press
.
to view the list of all speakers.
❚❚ Add Speaker
`` Add Speaker
To add additional speaker(s) to an existing speaker connection, refer to "Adding additional
speaker(s)" on pages 20~21. Click here.
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❚❚ Guide
`` Tutorial
Select the Tutorial to learn how to use the app.
❚❚ Services
Displays a list of available services.
NOTES
99 Depending on your region or manufacturer, supported content services may differ.
99 Some music services may require you to sign up for a membership or log in.
99 You may not subscribe to a service using your smart device.
To use a for-pay service, first subscribe to the service through your computer.
99 Some Tunein radio channels may be restricted according to their site policy.
99 Supported music service may be added or deleted according to corresponding policy.
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❚❚ Speaker Mode
`` Bluetooth
• Off : Turns off the Bluetooth.
• On : Turns on the Bluetooth.
❚❚ Device Settings
`` Front LED
• Off : Turns off the product's Front LED indicators.
• On : Turns on the product's Front LED indicators.
NOTES
99 Product LED indicator status
-- Blue (on) : Wi-Fi network connection established
-- Blue (flashing) : preparing Wi-Fi network connection
-- Purple (turning off after flashing at an interval of 1 second) : update finished
-- Red, Green : indicates battery status. Refer to the instructions on page 6. (WAM6500, WAM6501
Only) Click here.
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`` Sound Feedback
Sound Feedback is a function to indicate current status of product through the sound.
• Off : Turns off the Sound Feedback.
• On : Turns on the Sound Feedback.
`` Software Update
Shows the product's current software version, and lets you turn auto update on or off.
• On : When on, automatically updates the software when new firmware is released.
• Off : Turns off the auto update function.
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NOTES
99 Auto update is available when your product is connected to a network and the Software Auto
Update function is set to On.
99 It is strongly recommended that Software Auto Update settings on all the products used are set to
On. Problems with networked functions may otherwise occur due to incompatibility issues when a
variety of product software versions is used on linked products.
99 Software Auto Update will only update the speaker when the speaker is in Standby mode.
To manually place the speaker in Standby mode:
1) Set Software Auto Update to On.
2) Touch the Standby button on the speaker.
Update Now
You can update your speaker's software manually using Update Now.
1 Press
.
2 Select Software Update.
3 Select Update Now.
4 Update Now searches for a current software update. If an update is available, it will
download and install the update on your speaker. If you already have the most current
software on you speaker, Update Now displays "Latest version already installed.".
`` Continuous Play
Since this function allows you to switch the sound output from your mobile device into the
product automatically, you can just enjoy the music seamlessly.
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❚❚ Clock
`` Alarm (WAM7500, WAM7501 only)
1 Press Alarm, and then press Add Alarm.
2 Select the alarm date, time, day of the week, alarm volume and duration.
3 Press Music, select Sound or TuneIn to select your desired alarm sound.
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`` Sleep Timer
You can turn off the product by setting sleep time.
1 Press Sleep Timer, and then press Off.
2 Drag to On, set your desired time, and then select Start.
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❚❚ Support
`` Terms & Conditions
Lets you check the Terms & Conditions.
`` Device ID
Lets you check the Device ID.
`` Contact Samsung
Provides a link to the Samsung website.
`` Open Source Licenses
Lets you view the Open Source Licenses.
❚❚ Information
`` Samsung Multiroom
Allows you to check the software version number of the product.
`` App Version
Allows you to check the Samsung Multiroom app version.
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Connecting multiples products
AA Setting Groups
You can group multiple speakers into one group that plays the same music.
Grouping is available only when multiple speakers are connected to the same network.
1 Press
to go to the list of all speakers.
2 Press Group.
3 Select other products to add into the group, and then press Done.
NOTE
99 Group playback is not available for Bluetooth and TV SoundConnect connections.
`` Editing group
1 Press Edit.
2 Select the speaker to edit and press Done.
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`` Ungrouping
Press Ungroup.
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AA Setting the Surround Sound Mode
You can configure multiple products for surround sound effect.
1 Press
to go to the list of all products.
2 Press Surround.
3 Press and hold a product, and drag it to the desired place and then select Next.
1
2
2
1
NOTE
99 If just 2 speakers are connected, press Surround to configure surround sound system automatically.
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4 Test products and adjust product volume, and then press Done.
NOTES
99 The Surround Mode may be cancelled automatically if the network connection is unstable.
99 When enabling the Surround Sound mode, it is recommended to set the same speakers you assign to
Front L and Front R.
99 You can configure 4.1 channel surround sound system with a soundbar and 2 speakers.
99 You cannot configure Surround sound system with a soundbar and one speaker.
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Using miscellaneous functions
AA Playing Media Content Saved in a PC
❚❚ Samsung Link
Install the Samsung Link program for easier playback of music stored in your PC through
speaker.
Visit http://link.samsung.com and download the Samsung Link application and finish installing it.
1 Visit http://link.samsung.com and login with your Samsung account.
Follow the instructions shown to install the program.
2 Select the folder to be shared.
1) Move the mouse pointer over the Samsung Link icon from the icons tray, right click
on it and select "1".
1
2) On the screen displayed, you can add or delete shared folders.
After adding or changing contents of shared folders, make sure to press the
button.
3 Select the Devices from the Samsung Multiroom app to select PC. Shared PC folders
and music files will be displayed. (For further details, refer to pages 32~33.) Click here.
NOTES
99 Note that the PC containing the shared folders and your speaker must be connected to the same wireless
router.
99 Samsung Link software should have been installed on the computer. The mobile device should support
Samsung Link. For more information, visit Samsung's content and service portal at http://link.samsung.
com.
99 You may experience compatibility issues when attempting to play media files via a third-party DLNA server.
99 However, the content shared by a computer device may not play depending on the encoding type and file
format of the content. In addition, some functions may not be available.
99 The media content may not smoothly play depending on the network status. If this is the case, use a USB
storage device.
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❚❚ Wireless Audio - Multiroom for Desktop
To play iTunes system and shared PC music files through product, install the Wireless Audio Multiroom for Desktop program.
Visit www.samsung.com to download the Wireless Audio - Multiroom for Desktop program
and install it.
NOTES
99 Note that the PC containing the shared folders and your product must be connected to the same wireless
router.
99 If the connected Windows PC or the Mac switches to off-display mode, power saving or hibernation mode,
the App will stop.
99 If the firewall of the Windows computer is activated, the App may not work. In such a case, deactivate the
firewall of Windows or other vaccine firewall.
99 The *.pkg file is for Mac while *.msi is for Windows installation. Download the appropriate file for your
computer and install it.
99 Supported OS: Windows 7 or higher, Mac OS X 10.7 or later.
1 Double click the icon created on the PC's desktop.
2 Select Next to set the shared folders.
Allow to share
external device's
access: Off, On
You can set the app
to allow or block an
external device's access
to your PC.
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3 Select the content type and add the selected folder to the shared folders list.
After sharing folders, make sure to press the Done button.
1
2
3
4 On your Smart device, select the Samsung Multiroom app.
5 Select desired PC on the Samsung Multiroom app, and shared folders and files stored
in the PC will be displayed. (For further details, refer to pages 32~33) Click here.
NOTE
99 After adding or changing contents of shared folders, make sure to press the button.
If you don't press the button, the files shared by a computer device may not displayed in the Samsung
Multiroom app.
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Appendix
AA Troubleshooting
Before requesting service, please check the following.
Symptom
The unit will not turn on.
Hub and product is not paired.
A function does not work when
the button is pressed.
Sound is not produced.
Check
Remedy
•• Is the power cord plugged into the •• Connect the power cord to the
outlet?
outlet.
•• Reset the HUB. (Refer to the HUB's
•• When the Hub is plugged in, do
the HUB's front indicators show
user manual for details.)
it's operating properly?
Unplug the HUB and plug it in
again. Check whether the pairing
•• Is the LAN cable connected to
indicator on the front of the HUB is
the wireless router and the HUB
blinking or not.
properly?
•• Make sure the product's front LED •• Reset the product (see page 5).
Click here.
turns from red to blue.
Unplug the product and plug
it in again. Check whether the
LED indicator on the front of the
product is blinking or not.
•• Is there static electricity in the air? •• Disconnect the power plug and
connect it again.
•• Is the volume set to minimum?
The TV SoundConnect (TV pairing) •• Does your TV support TV
failed.
SoundConnect?
•• Is your TV firmware the latest
version?
•• Does an error occur when
connecting?
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•• Connect the product correctly.
•• Adjust the volume.
•• TV SoundConnect is supported by
some Samsung TVs released after
2012. Check your TV to see if it
supports TV SoundConnect.
•• Confirm TV SoundConnect is set to
On in your TV's menu.
•• Update your TV with the latest
firmware.
•• Contact the Samsung Call Centre.
•• Press and hold the Source
button for more than 5 seconds
to reset TV SoundConnect and
connect a new TV.
Symptom
Check
HUB doesn't work properly
•• Is the HUB plugged in?
•• Is the LAN cable connected to
the wireless router and the HUB
properly?
•• When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
Product doesn't work properly
•• Is the product plugged in?
•• Does the product's front LED
indicator remain red 5 minutes
after turning on?
Remedy
•• Plug in the HUB.
•• Connect the LAN cable to the
ETHERNET SWITCH on the back
of the HUB and to your wireless
router.
•• Reset the HUB. (Refer to the HUB's
user manual for details.)
•• If you experience troubles with
connecting the HUB and product,
try relocating the product so
that the product is closer to the
wireless router or HUB.
•• Plug in the product.
•• Check whether the Wi-Fi router
you're using had been certified for
Wi-Fi.
•• Unplug the product, plug it back in,
and then reconnect it to the router.
•• Reset the product (see page 5).
Click here.
•• If used with a HUB
-- Make sure the smart device and
the HUB are connected to the
same Wi-Fi network.
-- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 16, item 3.)
Click here.
-- If the problem persists, reset the
HUB. (Refer to the HUB's user
manual for details.)
-- Unplug, then plug in the HUB.
Then, unplug and plug in the
product.
-- If you experience troubles
with connecting the HUB and
product, try relocating the
product so that the product is
closer to the wireless router or
HUB.
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Symptom
Check
I cannot group products.
•• Is the product connected to the
network via Wi-Fi?
App doesn't work properly
•• Does an error occur when
accessing the app?
Remedy
•• If the product is connected to
the network via Bluetooth or TV
SoundConnect, you cannot use the
group products function.
•• Make sure your smart device is
compatible with the app. (See
page 65) Click here.
•• Make sure the app is the latest
version.
•• Make sure the product's front LED
turns from red to blue.
•• If used with a HUB
-- Make sure the HUB and the
smart device are connected to
same router.
-- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 16, item 3.)
Click here.
-- If you experience troubles
with connecting the HUB and
product, try relocating the
product so that the product is
closer to the wireless router or
HUB.
NOTE
99 If the problem persists, consult the service centre for troubleshooting.
AA Open Source License Notice
• For further information on Open Sources used in this product, please visit the website: http://
opensource.samsung.com
AA Licences
• The Spotify Software is subject to third party licenses found here :
www.spotify.com/connect/third-party-licenses.
• For more information about Spotify Connect, please visit www.spotify.
com/connect
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AA Specifications
• WAM7500/WAM7501
General
Weight
3.4 Kg
Operating Temperature Range
+5°C to +35°C
Dimensions
181 (W) X 181 (D) X 422 (H) mm
Operating Humidity Range
10 % to 75 %
Wireless LAN
Network
Built-in
WEP (OPEN/SHARED)
Security
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Overall Standby Power consumption (W)
(When all network ports are set to on)
2.2 W
Press the Standby button on the product's front for 5 seconds to deactivate Wi-Fi
and Bluetooth and turn the power off.
• WAM6500/WAM6501
Power Requirements
General
DC24V
Weight
1.8 Kg
Operating Temperature Range
+5°C to +35°C
Dimensions
157 (W) X 157 (D) X 232 (H) mm
Operating Humidity Range
Network
2.5A
10 % to 75 %
Wireless LAN
Built-in
Security
WPA-PSK (TKIP/AES)
WEP (OPEN/SHARED)
Overall Standby Power consumption (W)
(When all network ports are set to on)
WPA2-PSK (TKIP/AES)
4.3 W
While the product is turned on, press the POWER button on the product's rear side for
2 seconds to deactivate Wi-Fi and Bluetooth and turn the power off.
POWER
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DC24V
SERVICE
POWER
DC24V
SERVICE
--------
Network speeds equal to or below 10Mbps are not supported.
Design and specifications are subject to change without prior notice.
For the power supply and power consumption, refer to the label attached to the product.
See product bottom for important safety information.
Weight and dimensions are approximate.
This user manual is based on the product using the Android or iOS operating system.
App screen is based on Android operating system and it may change after you upgrade the
software version.
-- For further details on using the product, visit www.samsung.com.
• An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product (i.e. where
you have failed to read this user manual).
(b) you bring the unit to a repair center and there is no defect in the product (i.e. where you
have failed to read this user manual).
• The amount of such administration charge will be advised to you before any work or home
visit is carried out.
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AA Regulatory Compliance Statements
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
The lighting flash and arrowhead
within the triangle is a warning sign
alerting you to dangerous voltage
inside the product.
❚❚ Warning
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
THE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
The explanation point within the
triangle is a warning sign alerting
you to important instructions
accompanying the product.
• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• Do not expose this apparatus to dripping or splashing.
Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket.
Consequently, the power plug must be easily and readily accessible at all times.
❚❚ CAUTION
TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY
INSERT.
• This apparatus shall always be connected to a AC outlet with a protective grounding
connection.
• To disconnect the apparatus from the mains, the plug must be pulled out from the mains
socket, therefore the mains plug shall be readily operable.
❚❚ CAUTION
• Do not expose this apparatus to dripping or splashing. Do not put an object filled with liquid,
such as a vase, on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket.
Consequently, the power plug must be easily and readily accessible at all times.
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❚❚ Wiring the Main Power Supply Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The
value of the fuse is indicated on the pin face of the plug and if it requires replacing, a fuse
approved to BS1362 of the same rating must be used. Never use the plug with the fuse cover
removed. If the cover is detachable and a replacement is required, it must be of the same colour
as the fuse fitted in the plug. Replacement covers are available from your dealer. If the fitted
plug is not suitable for the power points in your house or the cable is not long enough to reach
a power point, you should obtain a suitable safety approved extension lead or consult your
dealer for assistance. However, if there is no alternative to cutting off the plug, remove the fuse
and then safely dispose of the plug. Do not connect the plug to a mains socket as there is a risk
of shock hazard from the bared flexible cord. Never attempt to insert bare wires directly into a
mains socket. A plug and fuse must be used at all times.
IMPORTANT NOTICE
The wires in the mains lead are coloured in accordance with the following code:– BLUE =
NEUTRAL BROWN = LIVE As these colours may not correspond to the coloured markings
identifying the terminals in your plug, proceed as follows:– The wire coloured BLUE must be
connected to the terminal marked with the letter N or coloured BLUE or BLACK. The wire
coloured BROWN must be connected to the terminal marked with the letter L or coloured
BROWN or RED.
WARNING : DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS
MARKED WITH THE LETTER E OR BY THE EARTH SYMBOL
, OR COLOURED GREEN
OR GREEN AND YELLOW.
❚❚ Important Safety Instructions
Read these operating instructions carefully before using the unit. Follow all the safety instructions
listed below.
Keep these operating instructions handy for future reference.
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
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8 Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including AV receivers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where it exits the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused for long periods
of time.
14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as when the power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
AA Safety precautions
❚❚ Power Supply Precautions
• Do not overload outlets or extension cords.
-- This may result in abnormal heat or fire.
• Do not plug in or unplug the power cord with wet hands.
• Do not place the product near heating equipment.
• To clean the power plug blades, remove the plug from the wall outlet and wipe the blades with
a dry cloth only.
• Do not bend the power cord or pull it forcefully.
• Do not put heavy objects on the power cord.
• Do not plug the power cord into a loose or damaged outlet.
• Fully insert the power cord's plug into the the wall outlet so that the plug is firmly attached to
the outlet.
-- If the connection is unstable, there is a risk of fire.
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❚❚ Installation Precautions
• Do not install the product near equipment or objects that generate heat or produce fire
(candles, mosquito coils, heaters, radiators, etc.). Do not install in direct sunlight.
• When moving the product, turn off the power and disconnect all cords (include the power
cord) from the unit.
-- A damaged cord may cause a fire and poses a risk of electric shock.
• Installing the product in environments with high heat or humidity, dust, or extreme cold, can
lead to quality problems or cause the product to malfunction. Before you install the product
in an environment that is outside the norm, please contact a Samsung service centre for
additional information.
• When placing the product on a shelf, cabinet, or desk, make sure the top panel faces
upwards.
• Do not place the product on an unstable surface (e.g. a shaky shelf, a tilted desk, etc.).
-- Dropping the product can cause it to malfunction and poses a risk of injury. Severe vibration or
impact can also cause the product to malfunction and lead to a fire hazard.
• Install your product with enough space around it for ventilation.
-- Leave at least 4 inches (10cm) at the rear of the product and more than 2 inches (5cm) on
each side of the product.
• Keep the plastic packing materials out of reach of your children.
-- Children playing with the plastic packing materials run the risk of suffication.
❚❚ Usage Precautions
• Using for an extended time at high volume may cause serious damage to your hearing.
-- If you are exposed to sound louder than 85db for an extended time, you may adversely affect
your hearing. The louder the sound is, the more seriously damaged your hearing may become.
Note that an ordinary conversation is between 50 to 60 db and road noise is approximately 80
db.
• This product contains dangerous high voltage. Do not attempt to disassemble, repair, or
modify it yourself.
-- Contact a Samsung service centre when your product is in need of repair.
• Do not place any container that contains liquid on the product (e.g. a vase, beverages,
cosmetics, chemicals, etc.). Do do not allow any metal objects (e.g. coins, hair clips, etc.) or
flammable material (e.g. paper, matches, etc.) to enter the product (through the air vents, I/O
ports, etc.).
-- If any harmful material or liquid enters the product, turn off the product immediately, unplug
the power cord, and then contact a Samsung service centre.
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• Do not drop the product. In case of a mechanical breakdown, disconnect the power cord and
contact a Samsung service centre.
-- There is a risk of fire or electric shock.
• Do not hold or pull the product by the power cord or the signal cable.
-- A damaged cable can cause the product to malfunction, cause a fire, and poses a risk of
electric shock.
• Do not use or keep flammable materials near the product.
• If the product emits an abnormal sound or a burnt smell or smokes, unplug the power-cord
immediately and contact a Samsung service centre.
• If you smell gas, ventilate the room immediately. Do not touch the power plug of the product.
Do not turn the product off or on.
• Do not strike or subject the product to a sudden shock. Do not pierce the product with a
sharp object.
• This product can be moved and placed indoors.
• This product is not waterproof or dustproof.
• Be careful when moving the product to avoid dropping it and possibly damaging it.
❚❚ Cleaning Precautions
• Never use alcohol, solvents, waxes, benzene, thinners, air freshener, or lubricants to clean the
product, or spray insecticide on the product.
-- Using any of these materials can discolor the exterior coating or cause it to split or peel off,
or remove the labelling on the product.
• To clean the product, unplug the power cord, and then wipe the product with a clean, dry,
soft cloth (Microfiber, cotton).
-- Avoid leaving dust on the product. Dust can scratch its the surface.
AA Additional Information
❚❚ About the Network Connection
• Depending on the wireless router used, some network operations may perform differently.
• For detailed information on networking with a wireless router or modem, refer to the router's
or modem's documentation.
• Select one wireless channel that is not used currently. If the selected channel is used by
another communication device nearby, radio interference may result in communication failure.
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• In compliance with the newest Wi-Fi certification specifications, the HUB does not support
WEP, TKIP, or TKIP-AES (WPA2 Mixed) security encryption in networks running in the 802.11n
mode.
• By its nature, wireless LAN may experience radio interference depending on the environmental
conditions (such as wireless router performance, distance, obstruction, interference with other
wireless devices, etc.)
• WEP encryption does not work with WPS (PBC) / WPS (PIN).
❚❚ Compatible devices
• Mobile : Android 2.3.3 (Gingerbread) or above, iOS (6.0) or above
NOTES
99 Some devices may not be compatible with the product.
99 Note that a product of an older version may not be supported.
AA Copyright
© 2015 Samsung Electronics Co.,Ltd.
All rights reserved; No part or whole of this user's manual may be reproduced or copied without
the prior written permission of Samsung Electronics Co.,Ltd.
• Hereby, Samsung Electronics, declares that this equipment is in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/EC.
The original Declaration of Conformity may be found at http://www.samsung.com, go to
Support > Search Product Support and enter the model name. This equipment may be
operated in all EU countries. This equipment may only be used indoors.
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UNITED KINGDOM
This Samsung product is warranted for the period of
twelve (12) months from the original date of
purchase, against defective materials and
workmanship. In the event that warranty service is
required, you should return the product to the
retailer from whom it was purchased. However,
Samsung Authorised Dealers and Authorised
Service Centres in other EC Countries will comply
with the warranty on the terms issued to purchasers
in the country concerned. In case of difficulty, details
of our Authorised Service Centres are available from:
Samsung Electronics U.K. Ltd
Samsung Customer Support Centre
Selectapost 38, Sheffield, S97 3FJ
United Kingdom
United Kingdom
Tel : 0330 SAMSUNG (7267864)
www.samsung.com/uk/support
EIRE
Tel : 0818 717100
www.samsung.com/ie/support
@ WARRANTY CONDITIONS
1. The warranty is only valid if, when warranty
service is required, the warranty card is fully and
properly completed and is presented with the
original invoice or sales slip or confirmation, and
the serial number on the product has not been
defaced.
2. Samsung's obligations are limited to the repair or,
at its discretion, replacement of the product or
the defective part.
3. Warranty repairs must be carried out by
Authorised Samsung Dealers or Authorised
Service Centres. No re-imbursement will be made
for repairs carried out by non Samsung Dealers
and, any such repair work and damage to the
products caused by such repair work will not be
covered by this warranty.
EIRE
4. This product is not considered to be defective in
materials nor workmanship by reason that it
requires adaptation in order to conform to
national or local technical or safety standards in
force in any Country other than the one for which
the product was originally designed and
manufactured. This warranty will not cover, and
no re-imbursement will be made for such
adaptation nor any damage which may result.
5. This warranty covers none of the following:
a) P
eriodic check ups, maintenance and repair or
replacement of parts due to normal wear and
tear.
b) C
ost relating to transport, removal or
installation of the product.
c) M
isuse, including the faiure to use this product
for its normal purposes or incorrect installation.
d) D
amage caused by Lightning, Water, Fire, Acts
of God, War, Public Disturbances, incorrect
mains voltage, improper ventilation or any
other cause beyond the control of Samsung.
6. This warranty is valid for any person who legally
acquired possession of the product during the
warranty period.
7. The consumers statutory rights in any applicable
national legislation whether against the retailer
arising from the purchase contract or otherwise
are not affected by this warranty. Unless there is
national legislation to the contrary, the rights
under this warranty are the consumers sole rights
and Samsung, its subsidiaries and distributors
shall not be liable for indirect or consequential
loss or any damage to records, compact discs,
videos or audio taper or any other related
equipment or material.
SAMSUNG ELECTRONICS (U.K.) LTD.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care centre.
Country
U.S.A
North America
CANADA
MEXICO
BRAZIL
COSTA RICA
DOMINICAN
REPUBLIC
ECUADOR
EL SALVADOR
GUATEMALA
HONDURAS
JAMAICA
Latin America
NICARAGUA
PANAMA
PUERTO RICO
TRINIDAD &
TOBAGO
VENEZUELA
1-800-SAMSUNG (726-7864)
01-800-SAMSUNG (726-7864)
0800-124-421 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros)
0-800-507-7267
00-800-1-SAMSUNG (726-7864)
1-800-751-2676
1-800-10-7267
1-800-SAMSUNG (72-6786)
800-6225
800-0726-7864
1-800-299-0013
1-800-299-0033
800-2791-9267
800-2791-9111
1-800-234-7267
1-800-SAMSUNG (726-7864)
001-800-5077267
800-7267
800-0101
1-800-682-3180
1-800-SAMSUNG(726-7864)
CHILE
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0-800-SAMSUNG (726-7864)
Bogotá 600 12 72
Gratis desde cualquier parte del país 01 8000 112
112
800-SAMSUNG(726-7864)
800-10-7260
0800-777-08
0800-555-SAMSUNG (0800-555-7267)
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009-800-542-0001
COLOMBIA
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EIRE
Europe
Contact Centre 
1-800-SAMSUNG (726-7864)
GERMANY
FRANCE
ITALIA
SPAIN
PORTUGAL
000-405-437-33
0330 SAMSUNG (7267864)
0818 717100
0180 6 SAMSUNG bzw.
0180 6 7267864*
(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)
01 48 63 00 00
800-SAMSUNG (800.7267864)
0034902172678
808 20 7267
Web Site
www.samsung.com/us/support
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
www.samsung.com/mx/support
www.samsung.com/br/support
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/ve/support
www.samsung.com/co/support
www.samsung.com/cl/support
www.samsung.com/cl/support
www.samsung.com/pe/support
www.samsung.com/ar/support
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
www.samsung.com/uk/support
www.samsung.com/ie/support
www.samsung.com/de/support
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www.samsung.com/it/support
www.samsung.com/es/support
www.samsung.com/pt/support
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815 56480
70 70 19 70
030-6227 515
0771 726 7864 (0771-SAMSUNG)
801-172-678* lub +48 22 607-93-33 *
* (koszt połączenia według taryfy operatora)
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
0800 - SAMSUNG (0800-726 786)
0800-SAMSUNG (0800-7267864)
[Only for Premium HA] 0800-366661
[Only for Dealers] 0810-112233
0800 726 78 64 (0800-SAMSUNG)
LITHUANIA
LATVIA
ESTONIA
RUSSIA
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GEORGIA
ARMENIA
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UZBEKISTAN
KYRGYZSTAN
TAJIKISTAN
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MOLDOVA
CHINA
0-800-614-40
400-810-5858
SERBIA
BULGARIA
ROMANIA
CYPRUS
GREECE
UKRAINE
China
02-201-24-18
800 - SAMSUNG (800-726786)
072 726 786
055 233 999
020 405 888
080 697 267 (brezplačna številka)
090 726 786 (0,39 EUR/min)
klicni center vam je na voljo od ponedeljka do petka
od 9. do 18. ure.
011 321 6899
800 111 31, Безплатна телефонна линия
08008 726 78 64 (08008 SAMSUNG )
Apel GRATUIT
8009 4000 only from landline, toll free
80111-SAMSUNG (80111 726 7864) only from land
line
8-800-77777
8000-7267
800-7267
8-800-555-55-55 (VIP care 8-800-555-55-88)
810-800-500-55-500
0-800-555-555
0-800-05-555
0-88-555-55-55
8-10-800-500-55-500 (GSM: 7799, VIP care 7700)
8-10-800-500-55-500 (GSM: 7799)
00-800-500-55-500
8-10-800-500-55-500
+7-495-363-17-00
SLOVENIA
CIS
Contact Centre 
261 03 710
0900-SAMSUNG (0900-7267864) (€ 0,10/Min)
HONG KONG
MACAU
0-800-502-000
(852) 3698 4698
0800 333
Web Site
www.samsung.com/support
www.samsung.com/nl/support
www.samsung.com/be/support (Dutch)
www.samsung.com/be_fr/support (French)
www.samsung.com/no/support
www.samsung.com/dk/support
www.samsung.com/fi/support
www.samsung.com/se/support
www.samsung.com/pl/support
www.samsung.com/hu/support
www.samsung.com/sk/support
www.samsung.com/at/support
www.samsung.com/ch/support (German)
www.samsung.com/ch_fr/support (French)
www.samsung.com/cz/support
www.samsung.com/hr/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/si
www.samsung.com/rs/support
www.samsung.com/bg/support
www.samsung.com/ro/support
www.samsung.com/gr/support
www.samsung.com/lt/support
www.samsung.com/lv/support
www.samsung.com/ee/support
www.samsung.com/ru/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/kz_ru/support
www.samsung.com/support
www.samsung.com/support
www.samsung.com/ua/support (Ukrainian)
www.samsung.com/ua_ru/support (Russian)
www.samsung.com/support
www.samsung.com/cn/support
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
www.samsung.com/support
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NAMIBIA
ZAMBIA
MAURITIUS
REUNION
MOZAMBIQUE
NIGERIA
Africa
Ghana
Cote D'Ivoire
SENEGAL
CAMEROON
KENYA
UGANDA
TANZANIA
RWANDA
BURUNDI
DRC
SUDAN
Contact Centre 
1800-SAMSUNG(726-7864)
1300 362 603
0800 726 786
1800 588 889
0-2689-3232,
1800-29-3232
+95-01-2399-888
1800-88-9999
603-77137477 (Overseas contact)
021-56997777
08001128888
1-800-10-7267864 [PLDT]
02-4222111 [Other landline]
0800-329999
0120-363-905
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
09612300300
94117540540
08000-7267864
16580
021 36 11 00
021-8255 [CE]
8002474357
0800-Samsung (72678) 80-1000-12 800-SAMSUNG (800 - 726 7864)
800-SAMSUNG (800 - 726 7864)
183-CALL (183-2255)
8000-GSAM (8000-4726)
800-CALL (800-2255)
444 77 11
0800-22273
06 5777444
18252273
080 100 22 55
0860 SAMSUNG (726 7864)
8007260000
08 197 267 864
0211 350370
23052574020
262508869
847267864 / 827267864
0800-726-7864
0800-10077
0302-200077
8000 0077
800-00-0077
7095-0077
0800 545 545
0800 300 300
0800 755 755 / 0685 889 900
9999
200
499999
1969
Web Site
www.samsung.com/sg/support
www.samsung.com/au/support
www.samsung.com/nz/support
www.samsung.com/vn/support
www.samsung.com/th/support
www.samsung.com/support
www.samsung.com/my/support
www.samsung.com/id/support
www.samsung.com/ph/support
www.samsung.com/tw/support
www.samsung.com/jp/support
www.samsung.com/in/support
www.samsung.com/in/support
www.samsung.com/support
www.samsung.com/eg/support
www.samsung.com/n_africa/support
www.samsung.com/iran/support
www.samsung.com/sa/support
www.samsung.com/sa_en/support (English)
www.samsung.com/pk/support
www.samsung.com/n_africa/support
www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)
www.samsung.com/tr/support
www.samsung.com/Levant/support (English)
www.samsung.com/Levant/support (English)
www.samsung.com/n_africa/support
www.samsung.com/support
www.samsung.com/africa_en/support
www.samsung.com/africa_fr/support
www.samsung.com/support
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these
items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office,
for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
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