Samsung | SM-T550 | Samsung Galaxy Tab A (SM-T550N) Benutzerhandbuch (Nougat)

SM-P350
SM-T350
SM-P550
SM-T550
User Manual
English. 09/2017. Rev.1.0
www.samsung.com
Table of Contents
Basics
Apps and features
4
5
39 Installing or uninstalling apps
41Contacts
44Internet
46Email
47Camera
54Gallery
57 S Pen features
67 Multi window
71SideSync
79Music
80Video
81Scrapbook
82Calendar
83 My Files
84Memo
85Clock
86Calculator
87 Sharing content
88 Google apps
Read me first
Device overheating situations and
solutions
8 Device layout and functions
15Battery
17 Memory card (microSD card)
19 Turning the device on and off
20 Initial setup
21 Samsung account
23 Transferring data from your previous
device
26 Understanding the screen
35 Notification panel
37 Entering text
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Table of Contents
Settings
Appendix
90Introduction
90Connections
91Wi-Fi
93Bluetooth
95 More connection settings
96Sound
97Notifications
97Display
98Wallpaper
98 Advanced features
99 Device maintenance
101Apps
101 Lock screen and security
102 Private mode
104 Cloud and accounts
105 Backup and restore
105Google
106Accessibility
106 General management
108 Software update
108 User manual
109 About tablet
110Troubleshooting
116 Removing the battery (non-removable
type)
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Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
• Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and
tap About tablet → Battery information.
• Depending on the region, you can view the regulatory information on the device. To
view the information, launch the Settings app and tap About tablet → Regulatory
information.
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Basics
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
• Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
• When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
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Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
– – When playing high-quality games for extended periods
– – When recording videos for extended periods
– – When streaming videos while using the maximum brightness setting
– – When connecting to a TV
• While multitasking (or, when running many apps in the background)
– – When using Multi window
– – When updating or installing apps while recording videos
– – When downloading large files during a video call
– – When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
• When you are roaming
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Basics
Do the following when the device heats up:
• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when
not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
• If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
• If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating
mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
• Never use a damaged charger or battery.
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Basics
Device layout and functions
Package contents
Check the product box for the following items:
• Device
• Quick start guide
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
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Basics
Device layout
– – Type 1 (SM-P350, SM-T350):
Light sensor
Front camera
Microphone
Power key
Touch screen
Volume key
Memory card slot
Home key
Recents key
Back key
Headset jack
Multipurpose jack
S Pen (SM-P350)
GPS antenna
Push clip
Rear camera
Push clip
Speaker
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Basics
– – Type 2 (SM-P550, SM-T550):
Light sensor
Front camera
Microphone
Power key
Touch screen
Volume key
Home key
Memory card slot
Recents key
Back key
Headset jack
Multipurpose jack
S Pen (SM-P550)
GPS antenna (SM-P550)
GPS antenna (SM-T550)
Push clip
Rear camera
Push clip
Speaker
Speaker
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Basics
• Connectivity problems and battery drain may occur in the following situations:
– – If you attach metallic stickers on the antenna area of the device
– – If you attach a device cover made with metallic material to the device
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not cover the light sensor area with screen accessories, such as a screen
protector or stickers. Doing so may cause the sensor to malfunction.
• Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key
Function
Power
Recents
• Press and hold to turn the device on or off.
• Press to turn on or lock the screen.
• Tap to open the list of recent apps.
• Press to turn on the screen while the screen is locked.
Home
• Press to return to the Home screen.
• Press and hold to launch Google.
• Tap to return to the previous screen.
Back
• Tap and hold to access additional options for the current
screen.
Volume
• Press to adjust the device volume.
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Basics
S Pen
S Pen is only included in some devices.
S Pen button
S Pen nib
Tweezers
Name
S Pen nib
S Pen button
Tweezers
Functions
• Use the S Pen to write, draw, or perform touch actions on the
screen.
• Hover the S Pen over items on the screen to access additional
S Pen features, such as Air Button and the air view feature.
• Hover the S Pen over the screen and press the S Pen button to
display the air command features.
• While pressing and holding the S Pen button, drag the S Pen over
items to select them.
• Remove the S Pen nib with the tweezers when replacing the nib.
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Basics
Removing the S Pen
When you remove the S Pen from the slot, the device launches Air command or displays the
air command features depending on the S Pen detachment option setting.
To change the setting, launch the Settings app and tap Advanced features → S Pen →
When S Pen is removed.
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
1 Firmly hold the nib with the tweezers and remove it.
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Basics
2 Insert a new nib into the S Pen.
Be careful not to pinch your fingers with the tweezers.
• Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
• Do not press the nib excessively when inserting the nib into the S Pen.
• Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.
• If the S Pen is not working properly, take it to a Samsung Service Centre. For more
information about the S Pen, visit the Samsung website.
• If you use the S Pen at sharp angles on the screen, the device may not recognise
the S Pen actions. Do not bend or apply excessive pressure with the S Pen while
using it.
• The Recents key and the Back key can be used with the S Pen.
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Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the device’s multipurpose jack.
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
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Basics
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
• Optimise the device using the device maintenance feature.
• When you are not using the device, turn off the screen by pressing the Power key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate the Wi-Fi feature when not in use.
• Deactivate auto-syncing of apps that need to be synced, such as emails.
• Decrease the backlight time.
• Decrease the screen brightness.
Battery charging tips and precautions
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the
battery.
• If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
• If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
• If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
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Basics
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
1 Open the cover of the memory card slot.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Push the memory card into the slot until it locks in place.
4 Close the cover of the memory card slot.
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Basics
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the Settings app and tap Device maintenance → Storage → → Storage settings
→ SD card → UNMOUNT.
1 Open the cover of the memory card slot.
2 Push the memory card until it disengages from the device, and then pull it out.
3 Close the cover of the memory card slot.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the Settings app and tap Device maintenance → Storage → → Storage settings
→ SD card → Format → FORMAT.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
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Basics
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap Power off.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
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Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1 Turn on the device.
2 Select your preferred device language.
Select a language.
3 Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
4 Follow the on-screen instructions to proceed the initial setup.
5 Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap Not now.
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Basics
6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
7 Select features you want to use and complete the initial setup.
The Home screen will appear.
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the Settings app
and tap Cloud and accounts → Accounts → Samsung account → Help.
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Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 Launch the Settings app and tap Cloud and accounts → Accounts → Add account.
2 Tap Samsung account → CREATE ACCOUNT.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 Launch the Settings app and tap Cloud and accounts → Accounts → Add account.
2 Tap Samsung account.
3 Enter your email address and password, and then tap SIGN IN.
If you forget your account information, tap Forgotten your ID or password? You can find
your account information when you enter the required information and security code
displayed that is on the screen.
4 Tap DONE to finish registering your Samsung account.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 Launch the Settings app and tap Cloud and accounts → Accounts.
2 Tap Samsung account → → Remove account.
3 Tap OK, enter your Samsung account password, and then tap CONFIRM.
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Transferring data from your previous device
You can transfer contacts, images, and other data from a previous device to your device via
Smart Switch or Samsung Cloud.
• This feature may not be supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data via Smart Switch
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
• Mobile version: Transfer data between mobile devices. You can download the app from
Galaxy Apps or Play Store.
• Computer version: Transfer data between your device and a computer. You can
download the app from www.samsung.com/smartswitch.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On both devices, download and install Smart Switch from Galaxy Apps or Play Store.
2 Place the devices near each other.
3 Launch Smart Switch on both devices.
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4 On the previous device, tap WIRELESS → SEND → CONNECT.
5 On your device, tap WIRELESS → RECEIVE and select the previous device type.
6 Follow the on-screen instructions to transfer data from your previous device.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
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Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
1 On your previous device, sign in to your Samsung account.
2 Launch the Settings app, select the backup option, and back up your data.
• If your device supports Samsung Cloud, launch the Settings app, tap Cloud and
accounts → Samsung Cloud → Backup settings, and then back up your data.
• The data backup method may vary depending on your model.
• Some data will not be backed up. To check which data will be backed up, launch
the Settings app, tap Cloud and accounts → Samsung Cloud → Backup
settings.
Restoring data
1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung
Cloud → Restore.
2 Tap and select the previous device from the devices list.
3 Tick the data types you want to restore and tap RESTORE NOW.
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Basics
Understanding the screen
Controlling the touchscreen
• Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
• Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
• It is recommended to use fingers or the S Pen when you use the touchscreen.
Tapping
Tap the screen.
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Tapping and holding
Tap and hold the screen for approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the target position.
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Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or to the right.
Spreading and pinching
Spread two fingers apart or pinch on the screen.
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Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
An app
A folder
News screen indicator. View
the latest articles in various
categories.
Screen indicators
Favourite apps
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Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to
the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the
Home key or tap the Back key.
Home screen
Apps screen
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
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Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap Enter folder name and
enter a folder name.
• Adding more apps
Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app
by dragging it to the folder.
• Moving apps from a folder
Tap and hold an app to drag it to a new location.
• Deleting a folder
Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
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Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
• Adding panels: Swipe to the left, and then tap
.
• Moving panels: Tap and hold a panel preview, and then drag it to a new location.
• Deleting panels: Tap
on the panel.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Widgets: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
• Home screen settings: Change the size of the grid to display more or fewer items on the
Home screen and more.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen
settings → Home screen layout → Home screen only → APPLY.
You can now access all your apps by swiping to the left on the Home screen.
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Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon
Meaning
Wi-Fi connected
Bluetooth feature activated
Location services being used
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
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Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with Swipe, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen and security →
Screen lock type, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
• PIN: Enter a PIN with at least four numbers to unlock the screen.
• Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
• None: Do not set a screen lock method.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the Settings
app, tap Lock screen and security → Secure lock settings, and then tap the Auto
factory reset switch to activate it.
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Screen capture
Capture a screenshot while using the device.
Press and hold the Home key and the Power key simultaneously. You can view captured
images in Gallery.
You can also capture screenshots by swiping your hand to the left or right across the screen.
If this feature is not activated, launch the Settings app, tap Advanced features, and then tap
the Palm swipe to capture switch to activate it.
It is not possible to capture a screenshot while using some apps and features.
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
35
Basics
You can use the following functions on the notification panel.
Launch Settings.
Quick setting buttons
Tap a notification and perform
various actions.
Clear all notifications.
Access the notification
settings.
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to
another location.
36
Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send emails, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Delete a preceding character.
Enter uppercase. For all caps,
tap it twice.
Break to the next line.
Move the cursor.
Enter symbols.
Enter a space.
Switch to handwriting mode.
Changing the input language
Tap and hold , tap → Languages and types → MANAGE INPUT LANGUAGES, and
then select the languages to use. When you select two or more languages, you can switch
between the input languages by swiping to the left or right on the space key.
Additional keyboard functions
Tap and hold
to use various functions. Other icons may appear instead of the
depending on the last function that was used.
icon
• : Enter text by voice.
Change the voice input
settings.
Start or pause entering text by
voice.
37
Basics
• : Switch to handwriting mode.
Switch to the standard
keyboard.
View information about
editing handwriting.
Change the keyboard settings.
This feature may not be available depending on the region or service provider.
• : Add an item from the clipboard.
• : Enter emoticons.
• : Switch to the floating or split keyboard. You can move the keyboard to another
location by dragging the tab.
• : Change the keyboard settings.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap Select all to select all text.
3 Tap Copy or Cut.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
38
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the Galaxy Apps app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto update apps, and
then select an option.
Play Store
Purchase and download apps.
Launch the Play Store app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
39
→ Settings → Auto-update apps, and
Apps and features
Managing apps
Uninstalling apps and using app sleep mode
Tap and hold an app and select an option.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
• Sleep: Put apps in sleep mode to save the battery by preventing them from running in
the background.
• Uninstall: Uninstall downloaded apps.
Enabling apps
Launch the Settings app, tap Apps →
→ Disabled, select an app, and then tap ENABLE.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap ALLOW on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the Settings app and tap Apps. Select an app
and tap Permissions. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app
and tap Apps → → App permissions. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
40
Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the Contacts app, tap
2 Enter contact information.
, and then select a storage location.
Add an image.
Enter contact information.
Open more information fields.
Depending on the selected storage location, the types of information you can save
may vary.
3 Tap SAVE.
41
Apps and features
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the Contacts app and tap
→ Manage contacts → Import/Export contacts →
IMPORT.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap DONE.
4 Select a storage location to save contacts to and tap IMPORT.
Synching contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
Launch the Settings app, tap Cloud and accounts → Accounts, select an account name,
select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts.
Searching for contacts
Launch the Contacts app.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Drag a finger along the index at the left side of the contacts list to scroll through it
quickly.
• Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
• : Add to favourite contacts.
• : Compose an email.
42
Apps and features
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the Contacts app and tap
2 Select contacts and tap SHARE.
3 Select a sharing method.
→ Share.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the Contacts app and tap
2 Tick contacts and tap MERGE.
→ Manage contacts → Merge contacts.
Deleting contacts
1 Launch the Contacts app and tap
2 Select contacts and tap DELETE.
→ Delete.
43
Apps and features
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Launch the Internet app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Refresh the current webpage.
Move between pages.
Access additional options.
View your bookmarks, saved
webpages, and recent
browsing history.
Close the tab.
Open a new tab.
Open the homepage.
44
Apps and features
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password.
Activating secret mode
Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password.
Tap → Settings → Privacy → Secret mode security → Change password.
Deactivating secret mode
Tap → Turn off Secret mode.
45
Apps and features
Email
Setting up email accounts
Set up an email account when opening Email for the first time.
1 Launch the Email app.
2 Enter the email address and password, and then tap SIGN IN.
To manually register an email account, tap MANUAL SETUP.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→ Add account.
If you have more than one email account, you can set one as the default account. Tap
→ → Set default account.
→
Sending emails
1 Tap to compose an email.
2 Add recipients and enter an email text.
3 Tap SEND to send the mail.
Reading emails
When Email is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap → → your account name, and then tap the Sync account switch to activate
it.
46
Apps and features
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
• Launch the Camera app.
• On the locked screen, drag
outside the circle.
• Some methods may not be available depending on the region or service provider.
• Some camera features are not available when you launch the Camera app from the
locked screen or when the screen is turned off while the screen lock method is set.
• If photos you take appear blurry, clean the camera lens and try again.
Using swipe gestures
Quickly control the preview screen by swiping in different directions. You can change the
shooting mode, switch between cameras, or apply filter effects.
47
Apps and features
Switching cameras
On the preview screen, swipe upwards or downwards to switch between cameras.
Rear camera preview
Front camera preview
Changing shooting modes
On the preview screen, swipe to the right to open the shooting modes list.
Select a shooting mode you want.
Rear camera preview
Shooting modes
48
Apps and features
Viewing filter effects
On the preview screen, swipe to the left to open the list of filter effects. You can apply a
unique effect to your photos.
After selecting a filter, tap the preview screen and take a photo or record a video.
To remove the applied filter, open the filters list and tap No effect.
This feature is only available in some shooting modes.
Rear camera preview
Filter effects
49
Apps and features
Basic shooting
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video.
Current mode
Make faces
appear brighter
and clearer.
Camera settings
Preview thumbnail
Take a photo.
Record a video.
Switch between
the front and rear
cameras.
Shooting modes
Filter effects
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Or, drag
on the zoom bar towards or .
• To capture an image from the video while recording, tap
.
• To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
• The preview screen may vary depending on the shooting mode and which camera
is being used.
• The camera automatically shuts off when unused.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
50
Apps and features
Changing shooting modes
On the preview screen, swipe to the right to open the shooting modes list and select a mode.
• Auto: Take the best possible photos by setting the device to adjust the exposure and
colour of photos automatically.
• Panorama: Create a panorama by taking consecutive photos in either a horizontal or
vertical direction.
• Continuous shot: Take a series of photos of moving subjects.
• Beauty face: Take a photo with lightened faces for gentler images.
• Sports: Take a photo of fast-moving subjects.
• Selfie: Take selfie shots and apply various effects, such as an airbrushed effect.
• Sound & shot: Take a photo with sound.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap Auto.
Panorama
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
• Move the camera slowly in one direction.
• Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1 On the shooting modes list, tap Panorama.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.
51
Apps and features
Continuous shot
Take a series of photos of moving subjects.
On the shooting mode list, tap Continuous shot.
Tap and hold
to take several photos continuously.
Beauty face
Take a photo with lightened faces for gentler images.
On the shooting modes list, tap Beauty face.
Sports
Take a photo of fast-moving subjects.
On the shooting mode list, tap Sports.
Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1 On the preview screen, swipe upwards or downwards, or tap
to switch to the front
camera for self-portraits.
2 On the shooting modes list, tap Selfie.
3 Face the front camera lens.
4 When the device detects your face, show your palm to the front camera.
After recognising your palm, a countdown timer will appear. When the time is up, the
device will take a photo.
To use various shooting options for the front camera, tap
and then tap the switches to activate them.
52
→ Shooting methods,
Apps and features
Sound & shot
Take a photo with sound. The device identifies the photos with
in Gallery.
On the shooting modes list, tap Sound & shot.
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
• : Set the device to record sound before or after taking a photo.
Camera settings
On the preview screen, tap
shooting mode.
. Some options may not be available depending on the
REAR CAMERA
• Picture size: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
• Video size: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
• Timer: Select the length of the delay before the camera automatically takes a photo.
FRONT CAMERA
• Picture size: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
• Video size: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
• Save pictures as previewed: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
• Shooting methods: Select shooting options to use.
• Timer: Select the length of the delay before the camera automatically takes a photo.
53
Apps and features
COMMON
• Full screen view (16:9): Set the device to preview photos or videos using the full screen
ratio.
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the photo.
• GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
• Review pictures: Set the device to show photos after capturing them.
• Storage location: Select the memory location for storage.
• Floating Camera button: Add a camera button that you can place anywhere on the
screen. This feature is available only in Auto and Selfie modes.
• Volume key function: Set the device to use the Volume key to control the shutter or
zoom in or out.
• Reset settings: Reset the camera settings.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories to share with others.
54
Apps and features
Viewing images and videos
1 Launch the Gallery app and tap PICTURES.
2 Select an image.
Access additional options.
Add the image to favourites.
Modify the image.
Share the image with others.
Delete the image.
You can create a GIF animation or collage from multiple images. Tap → Animate or
Collage, and then select images. You can select up to six images for your collage.
Searching for images
Launch the Gallery app and tap to view images sorted by category, such as location,
people, documents, shooting mode, and more.
To search for images by entering keywords, tap the search field.
Viewing albums
You can view your images and videos sorted by folders or albums. The animations or collages
you have created will also be sorted in your folders on the albums list.
Launch the Gallery app, tap ALBUMS, and then select an album.
55
Apps and features
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Creating stories
Create stories with various themes.
1 Launch the Gallery app and tap STORIES.
2 Tap → Create story.
3 Tick images or videos to include in the story and tap DONE.
4 Enter a title for the story and tap CREATE.
To add images or videos to a story, select a story and tap ADD.
To remove images or videos from a story, select a story, tap → Edit, tick images or videos to
remove, and then tap → Remove from story.
Deleting stories
1 Launch the Gallery app and tap STORIES.
2 Tap and hold a story to delete, and tap DELETE.
Syncing images and videos with Samsung Cloud
You can sync images and videos saved in Gallery with Samsung Cloud and access them from
other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Refer to Samsung account for more information.
Launch the Gallery app, tap → Settings, and then tap the Samsung Cloud switch to
activate it. Images and videos captured on the device will be automatically saved to Samsung
Cloud.
56
Apps and features
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap
at the bottom of the screen.
Deleting multiple images and videos
1 On the Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap DELETE.
S Pen features
S Pen is only included in some devices.
Air command
Remove the S Pen from the slot, or hover the S Pen over any part of the screen and press the
S Pen button to access four useful features.
With the air command features, you can perform various actions.
Action memo
Smart select
Screen write
S Note
Add shortcuts
57
Apps and features
• Action memo: Write memos quickly and link actions to them. You can send emails,
search the web, and more. Refer to Action memo for more information.
• Smart select: Collect content quickly. Refer to Smart select for more information.
• Screen write: Capture, edit, and write memos on screenshots, and then share them. Refer
to Screen write for more information.
• S Note: Launch S Note to create notes. Refer to S Note for more information.
• Add shortcuts: Add shortcuts to frequently used apps to the Air command panel.
Action memo
Open the Action memo pad and create memos to perform various actions using the written
or drawn information.
1 On the air command panel, tap Action memo.
2 Write or draw a memo.
3 Tap → Link to action.
The entire memo will be selected. If you want to use specific information from the
memo, tap the outside of the selected area to deselect the memo and draw around the
information to use it.
Save the memo.
Erase the memo.
Access additional options.
Write a memo or change the
pen colour.
Discard the memo.
Available functions for the
selected memo information
Adjust the size of the memo
pad.
58
Apps and features
4 Select an app to use with the selected memo information.
The selected app will launch from Action memo.
Search the web.
Create a contact.
Create a task.
Send an email.
Search for a location.
Viewing memos
On the Action memo screen, tap List. Select a memo to view and edit it.
Adding Action memo widgets on the Home screen
After composing a memo, tap → Pin to home screen. The memo will automatically be
saved and an Action memo widget will be added to the Home screen. Tap the widget on the
Home screen to view or edit the memo.
Editing a memo as S Note file
While composing a memo, tap → Edit as S Note file to open S Note and edit the memo in
it. The same pen colour that you were using in Action memo will be applied in S Note.
59
Apps and features
Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving.
1 When there is content you want to collect, such as a part of a webpage, open the air
command panel and tap Smart select.
2 Select a desired shape icon on the toolbar and drag the S Pen across the content you
want to select.
Tap Auto select to automatically reshape the selected area.
If text is included in the selected area, tap Extract text to recognise and extract text from
the selected area.
3 Select an option to use with the selected area.
• Draw: Write or draw on the screen.
• Share: Share the selected area with others.
• Save: Save the selected area in Gallery.
60
Apps and features
Screen write
Capture screenshots to write or draw on them.
1 When there is content you want to capture, open the Air command panel and tap Screen
write.
The current screen is automatically captured and the editing toolbar appears on the
screen.
2 If you capture content that continues across multiple screens, such as a webpage, tap
Scroll capture to capture more content. The screen will automatically scroll down and
allow you to select SCROLL CAPTURE again. When you are finished capturing, tap DONE.
3 Write a memo on the screenshot.
4 Select an option to use with the screenshot.
• Crop: Crop the screenshot.
• Share: Share the screenshot with others.
• Save: Save the screenshot in Gallery.
It is not possible to capture a screenshot while using some apps.
61
Apps and features
S Note
Create custom notes by recording your thoughts and ideas. You can insert multimedia files
and create Photo notes.
Using the S Note widget
You can launch some S Note features directly from the S Note widget.
On the Home screen, tap an icon in the S Note widget.
Launch S Note.
Create a note in text mode.
Create a note in handwriting
mode.
Creating notes
1 Launch the S Note app.
Alternatively, on the Home screen, tap
in the S Note widget.
2 Tap .
3 Compose a note.
Tap Pen to write or draw on the screen, or tap Text to enter text using the keyboard.
Write a note.
Access additional options.
Save the note.
Erase the note.
Enter a note.
Undo and redo the last action.
Append another page to the
current note.
62
Apps and features
Changing the pen settings
When writing or drawing on the screen, tap Pen once more to change the pen type, line
thickness, or pen colour.
Change the pen type.
Change the line thickness.
Select a new colour using the
colour picker.
Change the pen colour.
Fountain pen
Calligraphy pen
Using the line eraser
1 Tap Eraser.
2 Tap an area to erase.
The whole line on the area will be erased. The line eraser can erase your S Note line by
line.
• To only erase the area you touch with the S Pen, tap Eraser once more and tap Erase
touched area. You can adjust the size of the eraser by dragging the size adjustment
bar.
• To clear the note, tap ERASE ALL.
Even with a smaller eraser, you may still not be able to precisely erase the intended
part.
63
Apps and features
Editing handwritten notes
Edit handwritten notes using various editing options, such as cutting, moving, resizing, or
transforming.
1 When there is handwriting or a drawing on the note, tap MORE → Selection mode.
2 Tap or draw a line around the input to select and edit it.
To move the input to another location, select the input, and then drag it to a new
location.
To resize the input, select the input and drag the frame handle.
3 Use one of the following options:
• Group: Group the selected input.
• Layout: Arrange the layers.
• Cut: Cut out the input. To paste it to another location, tap and hold the location, and
then tap Paste.
• Copy: Copy the input. To paste it to another location, tap and hold the location, and
then tap Paste.
• Delete: Delete the input.
64
Apps and features
Air view
Hover over an item on the screen with the S Pen to perform various functions.
If this feature is not activated, launch the Settings app and tap Advanced features →
S Pen → Air view, and then tap the switch to activate it.
Previewing information
Point at the screen to preview content or view information in a pop-up window.
Using Air Button
Hovering the S Pen over items in some apps, such as Gallery and Video, will display Air
Button on the preview window. You can perform various actions directly from the preview
window using Air Button.
Air Button
65
Apps and features
Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.
Direct pen input
Fill in forms and write messages using your handwriting with the S Pen.
If this feature is not activated, launch the Settings app and tap Advanced features →
S Pen → Direct pen input, and then tap the switch to activate it.
Writing in text fields
1 Hover the S Pen over a text field.
2 Tap to open the handwriting field.
3 Write with the S Pen.
66
Apps and features
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view
1 Tap to open the list of recently used apps.
2 Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3 In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap APP LIST and select an app.
67
Apps and features
Using additional options
Tap the bar between the app windows to access additional options.
Switch locations between
app windows.
Close the currently
selected app.
Switch the selected
window to a pop-up view.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
68
Apps and features
Minimising the split screen view
Press the Home key to minimise the split screen view. The icon will appear on the status
bar. The app in the lower window will close and the app in the upper window will remain
active in the minimised split screen view.
To close the minimised split screen view, open the notification panel and tap the
the Multi window notification.
icon on
Sharing text or images between windows
Drag and drop text or copied images from one window to another. Tap and hold an item in
the selected window and drag it to a location in another window.
Some apps may not support this feature.
69
Apps and features
Pop-up view
1 Tap to open the list of recently used apps.
2 Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop
here for pop-up view.
The app screen will appear in the pop-up view.
Minimise the window.
Close the app.
Maximise the window.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
70
Apps and features
SideSync
Introduction
SideSync allows you to easily share your screen and data between Samsung Android
smartphones, tablets, and any computers. After you connect your devices, a virtual screen
will appear on the connected tablet or computer. You can check notifications, such as emails,
from the dashboard or in pop-up windows.
Before you start
• The SideSync app must be installed on both devices that you want to connect. If
SideSync is not installed, use one of the following methods to download and install it:
– – To download and install SideSync on your Samsung Android tablet or smartphone,
search for SideSync in Galaxy Apps or Play Store. If your device does not support
SideSync, you may not be able to find the app.
– – To download and install SideSync on your computer, visit
www.samsung.com/sidesync. On the webpage, you can also find the information
about SideSync system requirements.
• To connect your smartphone and tablet, they must support Wi-Fi Direct.
• To wirelessly connect your tablet and computer, they must be connected to the same
wireless access point.
71
Apps and features
Connecting to computers or smartphones
Connecting to a computer
1 Connect your tablet to your computer using a USB cable.
Alternatively, connect both devices to the same access point.
2 Launch SideSync on both devices.
3 Tap START on both devices.
Both devices will scan each other and connect. Then, the dashboard will appear on your
computer.
Connecting to a smartphone via Wi-Fi Direct
1 Launch SideSync on both your tablet and smartphone.
2 Tap START on both devices.
Both devices will scan each other and connect.
3 On your tablet, select your smartphone from the detected devices list.
72
Apps and features
4 On the smartphone, accept the connection request.
The dashboard will appear on your tablet.
Connecting devices automatically
If two devices have been previously connected, you can set them to reconnect automatically.
On the tablet, tap SideSync → MORE → Settings, and then tap the Auto connect devices
switch to activate the auto connection feature. Alternatively, on the dashboard, tap MORE →
Settings → Connections and activate the auto connection feature.
73
Apps and features
Using the dashboard
Launch frequently used apps or view notifications from your tablet.
When you tap a notification, the related app or program will launch. The following is an image
of the tablet’s dashboard on the computer.
Minimise the dashboard.
Access additional options.
Close the dashboard.
Turn on the virtual tablet
screen.
Add more apps.
Tap a notification and perform
various actions.
You can rearrange or delete apps when you right-click on an app icon.
Continuing media playback
You can pause music or videos on your tablet and continue playback on another device.
On the dashboard, select the play button on the music controller or a video notification.
Playback will pause on your tablet and start playing on your other device.
The connected device’s music controller and a video notification will appear only
when you play media files via the default music or video app.
Sharing a webpage
You can open a webpage on your tablet and display it in the web browser of the connected
device.
While browsing webpages on your tablet, a web access notification will appear on the
dashboard. On the dashboard, select the notification. Then, the same webpage will appear on
your connected device.
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Apps and features
Using the virtual screen
SideSync mirrors a device’s screen on another device. You can use a device’s functions via the
virtual screen. The following is an image of the virtual tablet screen on the computer.
On the dashboard, tap Tablet screen.
• Some functions may not work through the virtual screen.
• The appearance and functions of the virtual screen may vary depending on the
connected device.
Close the virtual screen.
Minimise the virtual screen.
Tap
Maximise the virtual screen.
to use the following options:
• Always on top: Set the virtual screen to always stay on top.
• Rotate: Rotate the screen.
• Window transparency: Adjust the transparency level of the virtual screen.
• Capture: Capture a screenshot.
• Enable Presentation mode: Turn on the tablet’s screen to control it from both your
computer and tablet. This feature may not be available depending on the connected
device.
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Apps and features
To move the virtual screen, click and drag the top of the virtual screen to a new location.
To adjust the size of the virtual screen, place the mouse pointer over the edge of the virtual
screen, then click and drag it.
Switching between screens
To use your tablet’s actual screen, press the Power key or the Home key on your tablet. The
virtual screen turns off and the tablet’s screen turns on.
To return to the virtual screen, click the virtual tablet screen on the computer. The actual
screen turns off and the virtual screen turns on.
You can view and control the virtual screen and the connected device’s screen
→ Enable Presentation mode to turn
simultaneously. On the virtual screen, tap
on the connected device’s screen. This feature may not be available depending on the
connected device.
Sharing files and clipboard
Copying files to the computer
1 Tap and hold a file to enter edit mode on the virtual tablet screen.
2 Tick more files to copy.
3 Tap and hold the selected files, and then drag and drop them outside of the virtual
screen.
The files will be copied to the intended location.
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Apps and features
For example, when you move an image from your tablet to an open Word document on your
computer, the image will be inserted into the Word document.
Copying files to your tablet
Select files on the computer and drag them to the dashboard or the virtual tablet screen. The
files will be saved in the My Files → Internal storage → SideSync folder.
While composing an email on the virtual screen, the copied files will be attached to the email
being composed.
When the tablet’s virtual screen and actual screen are turned on, you cannot share
files.
Sharing clipboard
You can conveniently copy and paste text between the connected devices via the clipboard
sharing feature. Copy or cut text from the virtual screen and paste it into a text field outside of
the virtual screen, or vice versa.
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Apps and features
Sharing the computer’s keyboard and mouse
Use your tablet’s screen as a dual monitor and control it with the computer’s keyboard and
mouse.
1 On the dashboard, tap MORE → Enable Keyboard and mouse sharing.
If the virtual screen is open, it will disappear from the computer’s screen.
2 Move the mouse pointer to the left or right edge of the computer’s screen to go to your
tablet’s screen.
The mouse pointer will appear on your tablet’s screen.
3 On your tablet, use the computer’s keyboard and mouse to perform actions, such as
entering text, copying and pasting, and selecting items.
To control the computer with the mouse again, return the pointer to the computer’s
screen.
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Apps and features
Music
Listen to music sorted by category and customise playback settings.
Launch the Music app.
Select a category and then select a song to play.
Tap the album image at the bottom of the screen to open the music player screen.
Access additional options.
Access the sound quality and
effects settings.
Set the files as your favourite
song.
Adjust the volume.
Open the play list.
Turn on shuffle.
Change the repeat mode.
Skip to the previous song. Tap
and hold to rewind.
Skip to the next song. Tap and
hold to fast-forward.
Pause and resume playback.
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Apps and features
Video
Watch videos stored in the device and customise playback settings.
Launch the Video app.
Select a video to play.
Open the playlist.
Access additional
options.
Pause and resume
playback.
Skip to the next
video. Tap and hold
to fast-forward.
Skip to the previous
video. Tap and hold
to rewind.
Rewind or
fast-forward by
dragging the bar.
Lock the playback
screen.
Change screen
ratio.
Create a GIF
animation.
Switch to the
pop-up video
player.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
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Apps and features
Scrapbook
Collect content from various sources to create your own digital scrapbook. While viewing
webpages or videos, you can select and add a desired area to scrapbooks.
This app may not be available depending on the region or service provider.
When you launch this app for the first time or restart it after performing a data reset, read and
agree to the terms and conditions, and then set a sync option.
1 Launch the Scrapbook app.
2 Tap to select a category and select a scrapbook.
If there is a link below the scrapbook content, tap the link to go to the source.
3 Tap EDIT to edit it.
You can add a title, text, memos, or tags to the scrapbook.
4 Tap SAVE to save the changes.
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Apps and features
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Launch the Calendar app and tap
or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
.
2 Enter event details.
Enter a title.
Set a start and end date for
the event.
Set an alarm.
Select a calendar to use or
sync with.
Enter the location of the event.
Attach a map showing the
location of the event.
Add a note.
Add more details.
3 Tap SAVE to save the event.
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Apps and features
Creating tasks
1 Launch the Calendar app and tap VIEW → Tasks.
2 Tap and enter task details.
3 Tap SAVE to save the task.
Syncing events and tasks with your accounts
Launch the Settings app, tap Cloud and accounts → Accounts, select an account service,
and then tap Calendar (Samsung account) or Sync Calendar.
To add accounts to sync with, launch the Calendar app and tap → Manage calendars →
Add account. Then, select an account to sync with and sign in. When an account is added, it
will appear on the list.
My Files
Access and manage various files stored in the device.
Launch the My Files app.
View files that are stored in each storage. You can also view files in your device or a memory
card by category.
To free up the device’s storage, tap → Get more space.
To search for files or folders, tap the search field, and then enter a keyword. Alternatively, tap
, and then speak a keyword.
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Apps and features
Memo
Create memos and organise them by category.
Launch the Memo app.
This app may not be available depending on the region or service provider.
Composing memos
Tap
on the memos list and enter a memo. While composing a memo, use the following
options:
• Category: Create or set a category.
• Tasks: Add tick boxes at the beginning of each row to create a list of tasks.
• Image: Insert images.
• Drawing: Write or draw memos to insert. You can select pen thickness and colour.
• Voice: Make a voice recording to insert.
To save the memo, tap SAVE.
To edit a memo, tap a memo, and then tap the content of the memo.
Searching for memos
Tap SEARCH on the memos list and enter a keyword to search for memos that include the
keyword.
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Apps and features
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
Launch the Clock app and tap ALARM.
Setting alarms
Tap
in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap SAVE.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap DELETE.
WORLD CLOCK
Launch the Clock app and tap WORLD CLOCK.
Creating clocks
Tap
, enter a city name or select a city from the globe, and then tap ADD.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap DELETE.
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Apps and features
STOPWATCH
1 Launch the Clock app and tap STOPWATCH.
2 Tap START to time an event.
To record lap times while timing an event, tap LAP.
3 Tap STOP to stop timing.
To restart the timing, tap RESUME.
To clear lap times, tap RESET.
TIMER
1 Launch the Clock app and tap TIMER.
2 Set the duration, and then tap START.
To open the keypad to enter the duration, tap the duration input field.
3 Tap DISMISS when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
You can see the calculation history at the upper part of the screen.
To clear the history, tap CLEAR HISTORY.
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Apps and features
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
1 Launch the Gallery app and select an image.
2 Tap and select a sharing method, such as Bluetooth and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the Settings app, tap Advanced features, and then tap the Direct share switch to
activate it.
Using additional features
• Transfer files to device: Share content with nearby devices via Wi-Fi Direct or Bluetooth.
The visibility settings must be activated on the devices.
• View content on TV (Smart View): View your device’s displayed content on a larger
screen via a wireless connection.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
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Apps and features
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Google+
Share your news and follow updates that your family, friends, and others share. You can also
back up your photos and videos, and more.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from Play Store.
Play Books
Download various books from Play Store and read them.
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Apps and features
Play Newsstand
Read news and magazines that interest you in one convenient location.
Play Games
Download games from Play Store and play them with others.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Hangouts
Send messages, images, and emoticons to your friends and have video calls with them.
Voice Search
Search quickly for items by saying a keyword or phrase.
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Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
Launch the Settings app.
To search for settings by entering keywords, tap
.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
• Tablet visibility: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
• Data usage: Keep track of your data usage amount. Set the device to automatically
disable the mobile data connection when the amount of mobile data you have used
reaches your specified limit.
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Settings
• Flight mode: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
• Location: Change settings for location information permissions.
• More connection settings: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap FORGET.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
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Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
2 Tap Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the Gallery app and select an image.
2 Tap → Wi-Fi Direct and select a device to transfer the image to.
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 On the Settings screen, tap Connections → Wi-Fi.
2 Tap Wi-Fi Direct.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
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Settings
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap Connections → Bluetooth, and then tap the switch to
activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
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Settings
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the Gallery app and select an image.
2 Tap → Bluetooth, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap Connections → Bluetooth.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap Unpair.
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Settings
More connection settings
Customise settings to control other features.
On the Settings screen, tap Connections → More connection settings.
• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
• VPN: Set up and connect to virtual private networks (VPNs).
• Ethernet: The Ethernet option is available when an Ethernet adaptor is connected to the
device. Use this option to activate the Ethernet feature and configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap Connections → More connection settings → Printing →
Download plug-in.
2 Search for a printer plug-in in Play Store.
3 Select a printer plug-in and install it.
4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
5 Select a printer to add.
To add printers manually, tap → Add printer.
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Settings
Printing content
While viewing content, such as images or documents, access the options list, tap Print →
→ All printers..., and then select a printer.
Printing methods may vary depending on the content type.
Sound
Change settings for various sounds on the device.
On the Settings screen, tap Sound.
• Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
• Use Volume keys for media: Set the device to adjust the media volume level when
you press the Volume key. When playing media files, the media volume will be always
adjusted.
• Volume: Adjust the volume level for music and videos, system sounds, and notifications.
• Notification sounds: Change the notification sound settings for each app.
• Do not disturb: Set the device to mute notification sounds, except for allowed
exceptions.
• Touch sounds: Set the device to sound when you select an app or option on the
touchscreen.
• Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen.
• Charging sound: Set the device to sound when it is connected to a charger.
• Keyboard sound: Set the device to sound when a key is touched.
• Sound quality and effects: Configure additional sound settings.
• Separate app sound: Set the device to play media sound from a specific app on the
connected Bluetooth speaker or headset separate from the sound of other apps. For
example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
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Settings
Notifications
Change the notification settings for each app.
On the Settings screen, tap Notifications.
To customise notification settings, tap ADVANCED and select an app.
• Allow notifications: Allow notifications from the selected app.
• Show silently: Set the device to mute notification sounds and hide notification previews.
• On lock screen: Show or hide notifications from the selected app when the device is
locked.
• Set as priority: Display notifications at the top of the notification panel and include them
in the allowed list when Do not disturb is activated.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap Display.
• Brightness: Adjust the brightness of the display.
• Auto brightness: Set the device to keep track of your brightness adjustments and apply
them automatically in similar lighting conditions.
• Screen mode: Change the screen mode to adjust the display’s colour and contrast.
• Screen zoom and font: Change the screen zoom setting or font size and style.
• Home screen: Change the size of the grid to display more or fewer items on the Home
screen and more.
• Icon frames: Set whether to display shaded backgrounds to make icons stand out.
• Status bar: Customise the settings for displaying notifications or indicators on the status
bar.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Screensaver: Set the device to launch a screensaver when the device is charging.
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Settings
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper.
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or impact to the device may cause unintended input for some
features.
• S Pen: Change the settings for using the S Pen. Refer to S Pen features for more
information about Air view and Screen off memo.
This feature may not be available depending on the region or service provider.
• Accessories: Change the accessory settings.
• Smart stay: Set the device to prevent the display from turning off while you are looking
at it.
• Multi window: Select a Multi window launch method.
• Smart capture: Set the device to capture the current screen and scrollable area, and crop
and share the screenshot immediately.
• Palm swipe to capture: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in Gallery.
It is not possible to capture a screenshot while using some apps and features.
• Easy mute: Set the device to mute alarms by using palm motions.
• Direct share: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
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Settings
Device maintenance
The device maintenance feature provides an overview of the status of your device’s battery,
storage, memory, and system security. You can also automatically optimise the device with a
tap of your finger.
Battery
Device security
Storage
Memory
Using the quick optimisation feature
On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW.
The quick optimisation feature improves device performance through the following actions.
• Clearing some memory.
• Deleting unnecessary files and closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.
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Settings
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Device maintenance → Battery.
• The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
• You cannot receive notifications from apps that use power saving mode.
Power saving mode
• MID: Activate power saving mode to extend the battery’s usage time.
• MAX: In maximum power saving mode, the device decreases battery consumption
by applying the dark theme and limiting the apps and features available. Network
connections, except for the mobile network, will be deactivated.
Managing the battery
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tick apps from the apps list and tap SAVE
POWER. Also, tap → Advanced settings and set the App power monitor options.
Storage
Check the status of the used and available memory.
On the Settings screen, tap Device maintenance → Storage.
• The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
• You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that
you do not use any more, select a category under USER DATA. Then, tick items to select and
tap DELETE or UNINSTALL.
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Settings
Memory
On the Settings screen, tap Device maintenance → Memory.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap CLEAN NOW.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Device maintenance → Device security → SCAN TABLET.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.
Lock screen and security
Options
Change the settings for securing the device.
On the Settings screen, tap Lock screen and security.
The available options may vary depending on the screen lock method selected.
• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to automatically unlock itself in certain situations.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Information and FaceWidgets: Change the settings of the items displayed on the screen
when it is off or locked.
• Notifications: Set whether or not to show notification content on the locked screen and
select which notifications to display.
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Settings
• App shortcuts: Select apps to display shortcuts to them on the locked screen.
• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
• Unknown sources: Set the device to allow the installation of apps from unknown
sources.
• Private mode: Activate private mode to prevent others from accessing your personal
content. Refer to Private mode for more information.
This feature may not be available depending on the region or service provider.
• Encrypt device: Encrypt your device’s data to prevent others from accessing it if the
device is lost or stolen. To use your encrypted device, you must decrypt the device’s
data every time you turn on the device. You can set whether your device’s data will be
decrypted automatically or whether an unlock code is required. It is not possible to back
up or restore data when it is encrypted. If you enter the unlock code incorrectly several
times in a row and reach the attempt limit, your device will perform a factory data reset.
• Encrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
• Other security settings: Configure additional security settings.
Private mode
Hide personal content in your device to prevent others from accessing it.
Activating private mode
1 On the Settings screen, tap Lock screen and security → Private mode, and then tap the
switch to activate it.
If you are activating private mode for the first time, follow the on-screen instructions to
set up a private mode access code.
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Settings
2 Follow the on-screen instructions to enter the preset private mode access code.
Private mode is activated and the
icon appears on the status bar.
You can view and access the hidden items only when private mode is activated. To
hide items stored in the private folder, deactivate private mode.
Hiding content
1 On the Home screen or the Apps screen, launch an app to hide items.
2 Select an item and tap → Move to Private.
If private mode is not activated, follow the on-screen instructions to enter the preset
private mode access code.
The selected items will be moved to the private folder.
Viewing hidden content
You can view hidden items only when private mode is activated.
1 On the Settings screen, tap Lock screen and security → Private mode, and then tap the
switch to activate it.
2 Follow the on-screen instructions to enter the preset private mode access code.
3 Launch the My Files app and tap Private.
Items moved to the private folder will appear on the screen.
Unhiding content
1 In the private folder, tap and hold an item, and then tick items to unhide.
2 Tap → Remove from Private.
3 Select a folder to move the items to, and then tap DONE.
The items will be moved to the selected folder.
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Settings
Automatically deactivating private mode
You can set the device to automatically deactivate private mode each time the screen turns
off.
1 On the Settings screen, tap Lock screen and security → Private mode, and then tap the
switch to activate it.
2 Follow the on-screen instructions to enter the preset private mode access code.
3 Tap the Auto disable switch to activate it.
When the Auto disable option is enabled, the device will fail to transfer files to the
private folder if the screen turns off during transfer.
Cloud and accounts
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account.
On the Settings screen, tap Cloud and accounts.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
• Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
• My Profile: Manage your personal information and Samsung account details.
• Accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
• Backup and restore: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Backup and restore
for more information.
104
Settings
Backup and restore
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information and access it later. You must sign in to your Google or Samsung
account to back up or restore data.
Using a Samsung account
On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings
for the Samsung account, tap the switches next to the items you want to back up to activate
them, and then tap BACK UP NOW.
Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
To set the device to automatically back up data, tap the AUTO BACK UP switch to activate it.
To restore backup data from Samsung Cloud using a Samsung account, tap Restore. Select a
device and the data types you want to restore and tap RESTORE NOW. The selected data will
be restored to your device.
Using a Google account
On the Settings screen, tap Cloud and accounts → Backup and restore and tap the Back
up my data switch for the Google account to activate it. Tap Backup account and select an
account as the backup account.
To restore data using a Google account, tap the Automatic restore switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
105
Settings
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Vision: Customise the settings to improve accessibility for visually impaired users.
• Hearing: Customise the settings to improve accessibility for users with hearing
impairment.
• Dexterity and interaction: Customise the settings to improve accessibility for users who
have reduced dexterity.
• Text-to-speech: Change the text-to-speech settings.
• Direction lock: Change the directional combination settings for unlocking the screen.
• Direct access: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
• Notification reminder: Set the device to alert you to notifications that you have not
checked at the interval.
• Single tap mode: Set the device to control notifications by tapping the button instead of
dragging it.
• Accessibility settings backup: Export or import the accessibility settings to share them
with other devices.
• SERVICES: View accessibility services installed on the device.
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.
• Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
• Date and time: Access and alter the following settings to control how the device displays
the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
106
Settings
• Report diagnostic information: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
This feature may not be available depending on the region or service provider.
• Marketing information: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
This feature may not be available depending on the region or service provider.
• Reset: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings. You can also set the device to restart at a preset time for
device optimisation.
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap General management → Language and input → Language
→ Add language.
To view all the languages that can be added, tap → All languages.
2 Select a language to add.
3 To set the selected language as the default language, tap SET AS DEFAULT. To keep the
current language setting, tap KEEP CURRENT.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language and
move it to the top of the list. Then, tap DONE. If an app does not support the default
language, the next supported language in the list will be used.
107
Settings
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap Software update.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
• Download updates manually: Check for and install updates manually.
• Scheduled software updates: Set the device to install downloaded updates at a
specified time.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.
108
Settings
About tablet
Access your device’s information.
On the Settings screen, tap About tablet.
• Status: View various device information, such as Wi-Fi MAC address and serial number.
• Legal information: View legal information related to the device, such as safety
information and the open source licence.
• Device name: View and edit the name that will be displayed when connecting your
device with other devices via Bluetooth, Wi-Fi Direct, and other methods.
• Model number: View the device’s model number.
• Software information: View the device’s software information, such as its operating
system version and firmware version.
• Battery information: View the device’s battery status and information.
109
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
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Appendix
The touchscreen responds slowly or improperly
• If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap General management → Reset → Factory data reset →
RESET → DELETE ALL. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
If you registered a Google account to the device, you must sign in to the same Google
account after resetting the device.
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Appendix
The Internet is often disconnected
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
• When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
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Appendix
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
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Appendix
Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on your device.
• Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
114
Appendix
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device maintenance or manually delete
unused apps or files to free up storage space.
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To return to the Home screen, swipe upwards or downwards
on the Apps screen. To display the Apps button at the bottom of the Home screen, launch the
Settings app and tap Display → Home screen → Apps button → Show Apps button →
APPLY.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
next to the brightness adjustment bar and tap the
notification panel downwards. Tap
Show control on top switch to activate it.
Samsung Cloud does not work
• Ensure that you are connected to a network properly.
• During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
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Appendix
Removing the battery (non-removable type)
• These instructions are only for your service provider or an authorised repair agent.
• Damage or faults caused by the unauthorised removal of the battery are not
covered by the warranty.
• To remove or replace the battery, contact your service provider or an authorised
repair agent.
Type 1 (SM-P550):
1 Insert the device opening tool into the gap between the device’s screen and the back
cover.
Then, start separating the screen from the back cover by using the tool to pry them apart
as shown in the image below.
Take care when inserting the tool to avoid damaging the device’s internal
components.
2 Continue reinserting the tool and prying the screen and the back cover apart at close
intervals around the device.
Rotate the back cover carefully and ensure that the hooks are not damaged.
3 When the screen is disengaged, separate the screen and the back cover.
Then, put the back cover aside and place the screen face down on a flat work surface.
116
Appendix
4 Loosen and remove the screws as shown in the image below.
5 Disconnect the battery connector as shown in the image below.
6 Remove the battery.
117
Appendix
Type 2 (SM-T350):
1 Insert the device opening tool into the gap between the device’s screen and the back
cover.
Then, start separating the screen from the back cover by using the tool to pry them apart
as shown in the image below.
Take care when inserting the tool to avoid damaging the device’s internal
components.
2 Continue reinserting the tool and prying the screen and the back cover apart at close
intervals around the device.
Rotate the back cover carefully and ensure that the hooks are not damaged.
3 When the screen is disengaged, separate the screen and the back cover.
Then, put the back cover aside and place the screen face down on a flat work surface.
118
Appendix
4 Disconnect the battery connector as shown in the image below.
5 Peel the flap from the battery, and then pull it to remove the battery.
119
Appendix
Type 3 (SM-T550):
1 Insert the device opening tool into the gap between the device’s screen and the back
cover.
Then, start separating the screen from the back cover by using the tool to pry them apart
as shown in the image below.
Take care when inserting the tool to avoid damaging the device’s internal
components.
2 Continue reinserting the tool and prying the screen and the back cover apart at close
intervals around the device.
Rotate the back cover carefully and ensure that the hooks are not damaged.
3 When the screen is disengaged, separate the screen and the back cover.
Then, put the back cover aside and place the screen face down on a flat work surface.
120
Appendix
4 Loosen and remove the screws as shown in the image below.
5 Disconnect the battery connector as shown in the image below.
6 Remove the battery.
121
Copyright
Copyright © 2017 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
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