Samsung | QB75H-TR | Samsung QB75H-TR Benutzerhandbuch

User Manual
QB65H-TR QB75H-TR
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
•• An administration fee may be charged if either
–– (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
–– (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•• The amount of such administration charge will be advised to you before any work or home
visit is carried out.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
Table of contents
Before Using the Product
Using a touchscreen monitor
Safety Precautions
5
Safety symbols
5
Electricity and Safety
5
Installation7
Operation8
Cleaning11
Touchscreen monitor
Read below before using the product
21
21
Connecting the touchscreen monitor
Connecting to a PC
Connecting to a laptop or tablet PC
22
22
22
Storage and Maintenance
11
Precautions for Use
12
Preparations
Checking the Components
13
Parts14
Ports15
Tray16
Using the touch function
17
17
Anti-theft Lock
Remote Control
18
Installing the Wall Mount
Installing the Wall Mount
Wall Mount Kit Specifications (VESA)
20
20
20
Configuring the touchscreen monitor settings 23
Calibration23
Controlling the screen
25
Touchscreen gestures
25
Notes26
Connecting and Using
a Source Device
Before Connecting
Pre-connection Checkpoints
27
27
Connecting to a PC
27
Connection Using an HDMI Cable
27
Connection Using an DP Cable
28
Connection using a DVI cable (Digital type) 28
Connection Using an HDMI-DVI Cable
29
Connecting to a Video Device
Connection Using an HDMI-DVI Cable
Connection Using an HDMI Cable
30
30
31
Connecting to an Audio System
31
32
Changing the Input source
Open32
Multiple Display Control
Cable Connection
33
33
RS232C Cable
LAN Cable
34
Connection36
Control Codes
37
Using MDC
41
MDC Programme Installation/Uninstallation 41
2
Table of contents
Screen Adjustment
Picture Mode42
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R)43
Picture Size51
Fit to screen51
Zoom and Position51
Reset Sound60
Reset Picture52
Network
Network Status61
Colour Temperature44
White Balance45
2 Point45
20 Point Settings45
Gamma46
HLG / ST.2084 / BT.188646
Calibrated value46
Advanced Settings47
Contrast Enhancer47
Black Tone47
Flesh Tone47
RGB Only Mode47
Colour Space Settings48
HDMI UHD Color48
Motion Lighting48
HDR+ Mode48
Picture Options49
Colour Tone49
Digital Clean View49
HDMI Black Level50
Film Mode50
Dynamic Backlight50
Picture Size Settings51
OnScreen Display
Screen Protection53
Auto Protection Time53
Screen Burn Protection53
Message Display56
Source Info56
MDC Message56
Open Network Settings61
Network Type61
Network Settings (Wired)
62
Network Settings (Wireless)
64
Use WPS66
Server Network Settings66
Proxy server66
Device Name66
Language57
Reset OnScreen Display57
System
Sound Adjustment
Sound Mode58
Balance59
Equaliser59
HDMI Sound59
Sound Output59
Auto Volume60
Whiteboard Manager67
Start from Home67
Reset Interval67
Samba68
Email68
USB Lock68
Network Lock68
Accessibility69
High Contrast69
Enlarge69
Start Setup69
3
Table of contents
Time70
Clock Set70
DST70
Power On Delay70
Power Control71
Auto Power On71
Max. Power Saving71
Network Standby71
Power Button71
Eco Solution72
Energy Saving Mode72
Screen Lamp Schedule72
Auto Power Off73
Temperature Control73
ID Settings74
Device ID74
PC Connection Cable74
Support
Appendix
Software Update79
Update Now79
Responsibility for the Pay Service (Cost to
Customers)92
Not a product defect
92
A Product damage caused by customer's fault 92
Others92
Contact Samsung79
Reset All79
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Recommended prevention practices
Troubleshooting Guide
93
93
93
Licence94
Requirements Before Contacting Samsung
Customer Service Centre
Testing the Product
Checking the Resolution and Frequency
Check the followings.
80
80
80
81
Q & A
87
Change PIN74
Security75
Safety Lock On75
Button Lock75
Remote Management75
Specifications
General88
Preset Timing Modes
89
General76
Smart Security76
HDMI Hot Plug76
Custom Logo77
Game Mode78
Reset System78
4
Chapter 01
Before Using the Product
Safety Precautions
Electricity and Safety
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
Warning
Safety symbols
Symbol
Name
"" The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Do not touch the power plug with wet hands.
Meaning
Otherwise, an electric shock may result.
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Do not bend or pull the power cable with force. Be careful not to
leave the power cable under a heavy object.
Prohibition
Do NOT attempt.
Product failure, an electric shock or fire may result from a damaged
cable.
Instruction
Follow directions.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
5
Insert the power plug all the way in so it is not loose.
An unsecure connection may cause a fire.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
Caution
Hold the plug when disconnecting the power cable from the power
socket.
An electric shock or fire may result.
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
Only use the power cable provided with your product by Samsung. Do not use the
power cable with other products.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. The power is not completely cut off by using
only the Power button on the body of the product.
Do not disconnect the power cable while the product is being used.
The product may become damaged by an electric shock.
6
Installation
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury
to the child.
Warning
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
When installing the product, keep it at a distance from the wall so
that it is well ventilated.
An increased internal temperature may cause a fire.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
Do not install the product in a poorly ventilated space such as
bookcase or closet.
An increased internal temperature may cause a fire.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Centre before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
Keep the plastic packaging out of the reach of children.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product
near head sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight, and more)
7
Operation
Caution
When lifting and moving the product, do not touch the screen
display, and make sure that at least two people work together.
The product may fall, causing personal injury or product damage.
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung
Customer Service Centre.
An electric shock or fire may result.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolor the surface of the screen display.
Keep the remote control batteries and the small accessories out of
the reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Centre.
Continued use can result in an electric shock or a fire.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
8
Do not apply an impact to the product.
Do not hang on or climb on the product.
•• The screen display may be damaged.
•• The product may fall, causing personal injury or even death.
•• An electric shock or fire may result.
•• Be especially careful that children do not hang on or climb on the
product.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via
the vent or input/output ports, etc).
While the power plug is plugged into a power socket, do not insert
a chopstick or other conductor into a remaining power socket. Also,
after disconnecting the power plug from the power socket, do not
touch the pins of the plug immediately.
•• If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Centre.
•• Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
•• If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
Service Centre.
Otherwise, an electric shock may result.
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
•• Contact Samsung Customer Service Centre for repairs.
•• An electric shock or fire may result.
•• Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
An electric shock or fire may result.
Sparks can cause an explosion or fire.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
9
Use only the specified standardised batteries, and do not use a new battery and a used
battery at the same time.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the
internal fluid may leak, causing contamination and damage to the
surroundings, fire, or personal injury.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due
to a leakage of the internal liquid.
Do not watch the product screen too closely and continuously for a long time.
Your eyesight may deteriorate.
Do not lift or move the product when it is in operation.
Do not place heavy objects on the product.
Product failure or personal injury may result.
Do not touch the screen when the product has been turned on for an extended period
of time as it will become hot.
When using headphones or earphones, do not turn the volume too high or use them
for a long time.
Damage to your hearing may result.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Leaving the screen fixed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
When you do not use the product for a long time, activate power-saving mode or set
the screen saver to moving-picture mode.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
10
Storage and Maintenance
Cleaning
Warning
Do not spray water or cleaner directly on the product.
"" If dust or dirt from the supplied pen remains on the protective glass, clean it referring to
the instructions below.
•• The product’s surface may be damaged, or the markings may be
erased.
Cleaning the exterior and display
•• An electric shock or fire may result.
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
1
2
3
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and
dry cloth such as superfine fibers or cotton flannels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because
the surface of the product and the screen display are vulnerable to scratches.
The product's surface or the screen display can be easily scratched with foreign
substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax,
benzene, thinner, pesticide, air freshener, lubricant, or cleaner to the product.
The product's exterior may be discolored or cracked, the surface of the panel may be
peeled off, or the markings may be erased.
11
Precautions for Use
Precautions
Be careful that if you use the supplied pen with a load exceeding 2.5 kg, scratches may occur on the
protective glass.
If you use a ballpoint pen other than the supplied pen, be careful that the screen may be stained
with ink or damaged.
Do not scratch the screen
with nails or sharp objects.
Scratches may leave marks or
damage the product.
Do not spray water directly
on any part of the product.
Product failure, an electric
shock or fire may result from
water that enters the product.
Due to the characteristics of
high-glossy products, using
a UV humidifier nearby may
create white-coloured stains
on the product.
"" We recommend that you use the supplied pen. Do not use sharp, pointed objects other than
the pen.
•• Removing a sticker attached on the screen may leave residues. Clean the residues before
watching the screen.
•• Do not strongly press and rub the product. Damage to the product may result.
•• Do not wipe the screen with chemicals. Product failure may result.
•• Contact Customer Service Centre if the inside of the product needs cleaning (service fee
will be charged).
12
Chapter 02
Preparations
Checking the Components
"" Contact the vendor where you
purchased the product if any
components are missing.
"" The appearance of the components
may differ from the images shown.
Quick Setup Guide
Warranty card
(Not available in some locations)
Regulatory guide
Power cord
RS232C(IN) adapter
HOLDER-CABLE
"" A stand is not provided with the
product. To install a stand, you can
purchase one separately.
"" The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Batteries (AAA X 2)
(Not available in some locations)
Touch Pen X 2
Remote Control
USB cable
13
Parts
"" The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Parts
Description
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product
to perform the corresponding function.
"" Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Pen holder
Keep the touch pen in place.
Turns the product on or off.
Remote sensor
"" Supported models: QB75H-TR
Pen holder
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
QB65H-TR
Network box mounting
hole
"" Store used batteries out of reach of children and recycle.
"" Do not use a new and used battery together. Replace both batteries at the same time.
"" Remove batteries when the remote control is not to be used for an extended period of time.
Speaker
QB75H-TR
Network box mounting
hole
Speaker
Panel Key
14
Ports
Port
Description
USB 1 ¨(1.0A)
Connect to a USB memory device.
"" The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
"" The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
"" Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to MDC using an RS232C adapter.
DVI/MAGICINFO IN
DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.
"" To activate MagicInfo, the IWB S5 function must be turned OFF. Please
contact a service centre.
HDMI IN 1
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2
DP IN
Connects to a PC using a DP cable.
TOUCH OUT 1
Connects to a PC to use the touch function.
USB 2(0.5A)
Connect to a USB memory device.
"" The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
DVI/HDMI/AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Supplies power to the external sensor board or receives the light sensor signal.
RS232C OUT
Connects to MDC using an RS232C adapter.
15
Tray
"" The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Parts
Description
USB (PC)
Connect to a USB memory device.
USB 3 ¨
HDMI IN 3
Connects to a source device using a HDMI cable or HDMI-DVI cable.
TOUCH OUT 2
Connects to a PC to use the touch function.
QUICK MENU
If you press the QUICK MENU button while the screen is on, the main menu appears at the bottom of the screen.
POWER
Turns the product on or off.
Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
16
Using the touch function
Anti-theft Lock
"" The colour and shape of parts may differ from what is shown. Specifications are subject to
change without notice to improve quality.
"" An anti-theft lock allows you to use the product securely even in public places.
"" The locking device shape and locking method depend on the manufacturer. Refer to the user
guide provided with your anti-theft locking device for details.
"" The following images are for reference only. Real-life situations may differ from what is
shown in the images.
To lock an anti-theft locking device:
USB cable
1 To use the touch function with a Network box (sold separately) or computer connected to the
product, use the USB cable to connect the TOUCH OUT port on the product to the USB port
on the Network box or computer.
2 If you connect the TOUCH OUT port to a PC that uses multiple monitors, the touch function
operates only on the primary monitor.
1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2 Put one end of the cable through the loop on the other end.
3 Insert the locking device into the anti-theft lock slot at the back of the product.
4 Lock the locking device.
–– An anti-theft locking device can be purchased separately.
–– Refer to the user guide provided with your anti-theft locking device for details.
–– Anti-theft locking devices can be purchased at electronics retailers or online.
17
Remote Control
"" Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
"" A button without a description in the image below is not supported on the product.
Power on the product.
POWER
OFF
.QZ
ABC
DEF
GHI
JKL
MNO
PRS
TUV
WXY
DEL-/--
SYMBOL
1
4
7
Adjust the volume.
Open Launch Button.
Display or hide the onscreen display menu, or
return to the previous menu.
2
5
8
0
3
6
MENU
SOURCE
HOME
Number buttons
Enter the password in the OSD menu.
9
"" Remote control button functions
may differ for different products.
CH LIST
Mute the sound.
MUTE
VOL
Power off the product.
CH
•• Unmuting the sound: Press MUTE again
or press the volume control(+ VOL -)
button.
MagicInfo
Player I
18
TOOLS
INFO
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Return to the previous menu.
RETURN
EXIT
PC
DVI
HDMI
DP
A
B
C
D
UNSET
LOCK
Exit the current menu.
IR control
SET
"" Remote control button functions
may differ for different products.
"" Remove batteries when the remote
control is not to be used for an
extended period of time.
To place batteries in the remote control (AAA x 2)
19
Installing the Wall Mount
Installing the Wall Mount
•• The wall mount kit (sold separately) allows you to mount the product on the wall.
•• For detailed information on installing the wall mount, see the instructions provided with the wall mount.
•• We recommend you contact a technician for assistance when installing the wall mount bracket.
•• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
Wall Mount Kit Specifications (VESA)
"" Install your wall mount on a solid wall perpendicular to the floor. To
install the product on the other wall area, contact the nearest agency.
If you install the product on a slanted wall, it may fall and result in
severe personal injury.
•• Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
•• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•• Do not mount the product at more than a 15 degree tilt.
•• Always have at least two people mount the product on a wall.
•• Standard dimensions for wall mount kits are shown in the table below.
VESA screw hole specs (A * B) in
millimetres (inches)
Standard Screw
Quantity
400 × 400 (15.7 × 15.7)
M8
4
"" Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
20
Chapter 03
Using a touchscreen monitor
Touchscreen monitor
Control a PC by tapping the screen instead of using an input device such as a keyboard or mouse.
The touch screen functions by detecting a minute electric current that runs through your body
(capacitive). Make sure to use the surface of your finger tip when tapping the screen.
Read below before using the product
•• Take extra care to ensure an electrical substance does not contact the screen. The screen
may not function properly if there is static.
•• Do not press hard on the touch screen with your finger tip. Do not use a sharp object when
tapping the screen. The screen may break or get damaged.
•• Do not tap the screen while wearing a glove, with a dirty finger, or using something sharp
such as your fingernail or a ballpoint pen. The screen may not function properly.
•• Take extra care to ensure the screen does not contact moisture. The touch sensor may not
function properly.
•• Displaying a still image on the screen for an extended period of time may cause after images
(screen degradation) or stains. Switch off the screen when not in use.
•• When using your palm as an eraser, put your fingers
together.
21
Connecting the touchscreen monitor
Connecting to a PC
1 Connect your PC to the product using a HDMI or HDMI-DVI cable.
2 Connect the power cable from the product to the power outlet.
3 Connect the TOUCH OUT port on the product to a USB port on the PC using the USB cable.
"" TOUCH OUT 1 operates when the current screen is set to HDMI 1, HDMI 2, DisplayPort, or
DVI.
"" TOUCH OUT 2 operates when the current screen is set to HDMI 3.
"" Connecting parts may differ in different products.
Connecting the devices using a HDMI cable
TOUCH OUT 1, TOUCH OUT 2
HDMI IN 1, HDMI IN 2, HDMI IN 3
Connecting to a laptop or tablet PC
A laptop or tablet PC can be connected to the product using the same method when connecting
a desktop PC.
Connecting the devices using a HDMI-DVI cable
•• If touchscreen control is not available after the devices are connected
"" Make sure to connect the HDMI or HDMI-DVI cable before connecting the USB cable.
"" If touchscreen control is still unavailable after the cables are connected properly,
disconnect the USB cable and then connect it again.
HDMI IN 1, HDMI IN 2, HDMI IN 3
22
Configuring the touchscreen monitor settings
To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product.
"" First connect the touchscreen monitor before configuring the following settings.
"" The maximum number of touchscreen monitors that can be connected simultaneously varies, depending on the operating system and graphics card settings.
"" If Tablet PC Settings is not found in the Control Panel, search for Search Control Panel for Tablet PC Settings.
Calibration
"" Instructions below are for Windows 8. The same method applies to both Windows 7,
Windows 8 and Windows 10.
2 Tap the page displayed on the product with your finger.
"" In dual monitor mode: If the following page does not appear on the product, press the
Enter key to display the page.
"" After changing the Picture Size from the OSD menu, you may need to calibrate the picture
settings again.
"" In the occurrence of an error during calibration, go to Tablet PC Settings → the Display tab.
Tap Reset, and calibrate again.
1 In the Display tab, select Setup under Configure.
Touch this screen to identity it as the touchscreen.
If this is not the Tablet PC screen, press Enter to move to the next screen. To close the tool, press Esc.
23
3 Select the product from Display under Display options. Next, select Calibrate.
5 After calibration is complete, the message Do you want to save the calibration data?
appears. Select Yes to save changes.
Digitizer Calibration Tool
Do you want to save the calibration data?
Yes
No
6 The touchscreen monitor has been calibrated successfully.
"" Selecting Reset will remove the calibration data.
4 Perform calibration following the onscreen instructions displayed as shown in the image.
To provide calibration samples, tap the crosshair each
time that it appears on the screen.
Right-click anywhere on the screen to return to the
last calibration point. Press the Esc button to close
the tool. Do not change your screen orientation until
you have completed the calibration process.
24
Controlling the screen
Drag
Touchscreen gestures
Using touchscreen gestures is similar to using a mouse.
Tap
Lightly touch and drag in any direction on the screen.
Use this gesture to move in a specific direction on a web page, map or photo.
"" It is similar to dragging a mouse.
Double tap
Lightly tap the screen.
Use this gesture to select a feature or menu item.
"" It is similar to clicking on a mouse.
Tap the screen twice.
Use this gesture to run the selected programme.
"" It is similar to double-clicking on a mouse.
25
Flick
Notes
•• To increase the touch input accuracy, enlarge the font or icons.
•• In touchscreen control mode, use of the remote control when precise clicks or inputs are
required is more effective.
•• For details on how to use the Whiteboard icons, tap the
and then tap Quick Guide.
icon at the bottom of the screen,
Flick your finger on the screen as shown in the image.
Use this gesture to go to the previous or next picture or web page.
Zoom in/out
Spread or pinch your fingers on the screen as shown in the image.
Use these gestures to zoom in or out respectively on a web page, map or photo.
26
Chapter 04
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
"" Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
"" Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
"" Connect the sound ports correctly: left = white and right = red.
Connecting to a PC
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
"" Connecting parts may differ in different products.
Connection Using an HDMI Cable
"" Check the types of ports at the back of the product you want to connect.
"" We recommend using authorised cables for HDMI or DP cable connections.
HDMI IN 1, HDMI IN 2, HDMI IN 3
27
Connection Using an DP Cable
Connection using a DVI cable (Digital type)
DVI/MAGICINFO IN
DP IN
•• Precautions for using DP
"" Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your
PC.
"" The interface DP IN on the product and the provided DP cable are designed based on the
VESA standards. Using a DP cable that is not VESA compliant may cause the product to
function improperly. Samsung Electronics shall not be held responsible for any issues
from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
DVI/HDMI/AUDIO IN
"" You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
"" Audio is not available if the DVI port on the product is connected to the HDMI port on the PC
using a DVI-HDMI adapter.
"" To use the optimal resolution (3840x2160 @ 60Hz) when the input source is DisplayPort,
using a DP cable shorter than 5m is recommended.
DVI/MAGICINFO IN
HDMI
"" Disabling power-saving mode when the input source is DisplayPort may import new
resolution information and reset the task window size or location.
28
Connection Using an HDMI-DVI Cable
After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the
settings as shown below to enable the video and audio from the computer.
•• Sound → set HDMI Sound to PC(DVI)
•• Picture → set each screen mode to Text under Picture Mode
•• System → General → set HDMI Hot Plug to Off
HDMI IN 1, HDMI IN 2, HDMI IN 3
DVI/HDMI/AUDIO IN
29
Connecting to a Video Device
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• You can connect a video device to the product using a cable.
"" Connecting parts may differ in different products.
"" If using the remote control, connect an external device and press SOURCE on the remote control to select the device.
"" When using the touch function, connect the external device to the product, tap Open, and then select the connected external device while the product is turned on.
Connection Using an HDMI-DVI Cable
•• Audio will not be enabled if the product is connected to a video device using an HDMI-DVI
cable. To resolve this, additionally connect an audio cable to the audio ports on the product
and video device.
•• After connecting a video device to the product with an HDMI-DVI cable, make sure to
configure the settings as shown below to enable the video and audio from the video device.
You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. Audio
is not available if the DVI port on the product is connected to the HDMI port on the PC using
a DVI-HDMI adapter.
HDMI IN 1, HDMI IN 2, HDMI IN 3
DVI/HDMI/AUDIO IN
–– Sound → set HDMI Sound to AV(HDMI)
–– Picture → set each screen mode to Videos/Images under Picture Mode
–– System → General → set HDMI Hot Plug to On
DVI/MAGICINFO IN
HDMI
"" Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
30
Connection Using an HDMI Cable
Connecting to an Audio System
Using an HDMI cable or HDMI to DVI Cable (UHD 30Hz)
"" Connecting parts may differ in different products.
•• An HDMI cable supports digital video and audio signals, and does not require an audio cable.
•• The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and, if
out of date, request an upgrade.
AUDIO OUT
•• Be sure to use an HDMI cable with a thickness of 14 mm or less.
•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
•• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN 1, HDMI IN 2, HDMI IN 3
31
Changing the Input source
Applications
Open
Source
•• IWB S5 / Screen Mirroring / Web Browser
Source allows you to select a variety of sources and change source device names.
•• Using the remote control: SOURCE
You can display the screen of a source device connected to the product. Select a source from source list to display
the screen of the selected source.
•• Using touchscreen control mode: Open
Open
"" If using the remote control, connect an external device and press SOURCE on the remote control to select the
device.
Applications
"" When using the touch function, connect the external device to the product, tap Open, and then select the
connected external device while the product is turned on.
"" The screen may not display correctly if an incorrect source is selected for the source device you want to convert
to.
IWB S5
Screen
Mirroring
•• HDMI 1 / HDMI 2 / HDMI 3 / DisplayPort / DVI
Web Browser
Storage
Source
•• Internal storage / USB
HDMI 1
HDMI 2
HDMI 3
DisplayPort
DVI
Storage
Internal
storage
USB
"" The displayed image may differ depending on the model.
32
Chapter 05
Multiple Display Control
Control multiple display devices connected to a PC simultaneously.
Cable Connection
•• Pin assignment
1 2 3 4 5
5 4 3 2 1
6 7 8 9
9 8 7 6
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
<Male type>
<Female type>
Pin
Signal
Pin
Signal
1
Detect data carrier
6
Prepare data set
2
Received data
7
Send request
3
Transmitted data
8
Clear to send
4
Prepare data terminal
9
Ring indicator
5
Signal ground
33
LAN Cable
•• RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
•• Pin assignment
6
3
2
1
1
1 2 3 4 5 6 7 8
-P2-
9
-P1-
5
-P1-
Male type
-P1-
-P2-
-P2-
Rx
3
1
Tx
STEREO
Tx
2
2
Rx
PLUG
Gnd
5
3
Gnd
(3.5ø)
Pin No
Standard Colour
Signal
1
White and orange
TX+
2
Orange
TX-
3
White and green
RX+
4
Blue
NC
5
White and blue
NC
6
Green
RX-
7
White and brown
NC
8
Brown
NC
34
Cross LAN cable (PC to PC)
•• Connector : RJ45
Direct LAN cable (PC to HUB)
HUB
RJ45
RJ45
P2
RJ45
P1
P2
P1
P1
P2
Signal
P1
P2
Signal
TX+
1
3
RX+
TX-
2
6
RX-
Signal
P1
P2
Signal
RX+
3
1
TX+
TX+
1
1
TX+
RX-
6
2
TX-
TX-
2
2
TX-
RX+
3
3
RX+
RX-
6
6
RX-
35
Connection
•• Connection 2
"" Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
PC
Monitor 1
Monitor 2
Monitor 3
RJ45
RJ45
•• Connection 1
PC
Monitor 1
RS232C IN
RS232C OUT
Monitor 2
RS232C IN
RS232C OUT
Monitor 3
RS232C IN
RS232C OUT
Monitor 4
RS232C IN
RJ45
RJ45
RS232C OUT
•• Connection 3
PC
RJ45
Monitor 1
RJ45
RS232C OUT
Monitor 2
RS232C IN
RS232C OUT
Monitor 3
RS232C IN
RS232C OUT
Monitor 4
RS232C IN
RS232C OUT
36
Control Codes
•• All communications take place in hexadecimals. The checksum is calculated by adding up
all values except the header. If a checksum adds up to be more than 2 digits as shown below
(11+FF+01+01=112), the first digit is removed.
Viewing control state (Get control command)
E.g. Power On & ID=0
Header
Command
0xAA
Command type
ID
Data length
Checksum
0
Controlling (Set control command)
Header
Command
0xAA
Command type
ID
Data length
Data
1
Value
Checksum
Header
Command
0xAA
0x11
Header
Command
0xAA
0x11
ID
ID
Data length
Data 1
1
"Power"
Data length
Data 1
1
1
Checksum
12
•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set the
ID as "0xFE" and transmit commands. Commands will be executed by each device but ACK
will not respond.
Command
No.
Command type
Command
Value range
1
Power control
0x11
0~1
2
Volume control
0x12
0~100
3
Input source control
0x14
-
4
Screen size control
0x19
0~255
5
Safety Lock
0x5D
0~1
37
Power control
Volume control
•• Function
A product can be powered on and off using a PC.
•• Function
The volume of a product can be adjusted using a PC.
•• Viewing power state (Get Power ON / OFF Status)
•• Viewing volume state (Get Volume Status)
Header
Command
0xAA
0x11
ID
Data length
Checksum
0
•• Setting power ON/Off (Set Power ON / OFF)
Header
Command
0xAA
0x11
ID
Data length
Data
1
"Power"
Checksum
•• Ack
0xAA
0xFF
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x11
"Power"
Checksum
•• Nak
Command
0xAA
0xFF
ID
Checksum
0
Header
Command
0xAA
0x12
ID
Data length
Data
1
"Volume"
Checksum
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x11
"ERR"
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x12
"Volume"
Checksum
"Volume": Volume value code to be set on a product. (0-100)
•• Nak
"Power": Power code to be set on a product.
Header
0x12
Data length
•• Ack
0: Power OFF
ID
0xAA
ID
"Volume": Volume value code to be set on a product. (0-100)
1: Power ON
Command
Command
•• Setting the volume (Set Volume)
"Power": Power code to be set on a product.
Header
Header
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x12
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"ERR" : A code showing what error has occurred.
38
Input source control
•• Ack
•• Function
The input source of a product can be changed using a PC.
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x14
"Input
Source"
•• Viewing input source state (Get Input Source Status)
Header
Command
0xAA
0x14
ID
Data length
Checksum
"Input Source": An input source code to be set on a product.
•• Nak
0
•• Setting the input source (Set Input Source)
Header
Command
0xAA
0x14
ID
Checksum
Data length
Data
1
"Input Source"
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x14
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"Input Source": An input source code to be set on a product.
0x18
DVI
0x0C
Input source
0x20
MagicInfo
0x1F
DVI_video
0x21
HDMI1
0x22
HDMI1_PC
0x23
HDMI2
0x24
HDMI2_PC
0x25
DisplayPort
"" DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only
respond to "Get" commands.
"" MagicInfo is only available with models that contain the MagicInfo function.
39
Screen size control
Safety Lock
•• Function
The screen size of a product can be changed using a PC.
•• Function
PC can be used to turn the Safety Lock On function on or off on a product.
This control is available regardless of whether or not the power is turned on.
•• Viewing the screen size (Get Screen Size Status)
Header
Command
0xAA
0x19
ID
Data length
•• Viewing the safety lock state (Get Safety Lock Status)
Checksum
0
•• Ack
Header
0xAA
Command
ID
0xFF
Data
length
Ack/Nak
3
'A'
r-CMD
0x19
Val1
Checksum
"Screen Size"
Header
Command
0xAA
0x5D
ID
Data length
0
•• Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header
Command
0xAA
0x5D
ID
Data length
Data
1
"Safety Lock"
"Screen Size": product screen size (range: 0 – 255, unit: inch)
"Safety Lock": Safety lock code to be set on a product
•• Nak
1: ON
Header
0xAA
Command
0xFF
ID
Data
length
Ack/Nak
3
'N'
r-CMD
Val1
Checksum
Checksum
Checksum
0: OFF
•• Ack
"ERR": A code showing what error has occurred
0x19
"ERR"
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5D
"Safety Lock"
Checksum
"Safety Lock": Safety lock code to be set on a product
•• Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x5D
"ERR"
Checksum
"ERR": A code showing what error has occurred
40
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple
display devices simultaneously using a PC.
For details on how to use the MDC programme, refer to Help after installing the programme.
The MDC programme is available on the website.
"" If you press the On or Off button located at the top left of the screen, the product checks its
status for about one minute. To run other commands, try after the one minute.
"" For details on how to connect devices for multiple display control, refer to page 36.
MDC Programme Installation/Uninstallation
9 Click "Finish" in the displayed "InstallShield Wizard Complete" window.
"" Select "Launch MDC Unified" and click "Finish" to run the MDC programme immediately.
10The MDC Unified shortcut icon will be created on the desktop after installation.
"" The MDC execution icon may not be displayed depending on the PC system or product
specifications.
"" Press F5 if the execution icon is not displayed.
Uninstallation
1 Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.
2 Select MDC Unified from the list and click Change/Remove.
Installation
"" MDC installation can be affected by the graphics card, mother board and network
conditions.
1 Click the MDC Unified installation programme.
2 Select a language for installation. Next, click "OK".
3 When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
"Next".
4 In the "License Agreement" window displayed, select "I accept the terms in the license
agreement" and click "Next".
5 In the displayed "Customer Information" window, fill out all the information fields and click
"Next".
6 In the displayed "Destination Folder" window, select the directory path you want to install
the programme in and click "Next".
"" If the directory path is not specified, the programme will be installed in the default
directory path.
7 In the displayed "Ready to Install the Program" window, check the directory path to install
the programme in and click "Install".
8 Installation progress will be displayed.
41
Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Colour Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Picture Mode
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
MENU m → Picture → Picture Mode → ENTER E
•• Shops & Shopping Centres
Suitable for shopping malls.
Videos/Images mode improves the picture quality of the video device. Text mode improves the picture quality of
the computer.
–– Select either Videos/Images or Text depending on the picture mode.
Picture
Picture Mode Shops & Shopping Centres
100
・Backlight
・Contrast
70
・Brightness
45
・Sharpness
65
・Colour
50
・Tint (G/R)
G50 / R50
•• Offices & Schools
Suitable for offices and schools.
–– Select either Videos/Images or Text depending on the picture mode.
•• Terminals & Stations
Suitable for bus terminals and train stations.
–– Select either Videos/Images or Text depending on the picture mode.
•• Video Wall
Suitable for environments where videowall display are used.
–– Select either Videos/Images or Text depending on the picture mode.
•• Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration
programme Color Expert are applied.
–– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert.
–– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
"" The displayed image may differ depending on the model.
"" If HDR+ Mode is set to On, Picture Mode is disabled.
42
Backlight / Contrast / Brightness
/ Sharpness / Colour / Tint (G/R)
Your product has several options for adjusting picture quality.
"" When you make changes to Backlight, Contrast, Brightness, Sharpness, Colour or Tint (G/R), the OSD will be
adjusted accordingly.
"" You can adjust and store settings for each external device you have connected to an input on the product.
"" Lowering picture brightness reduces power consumption.
MENU m → Picture → ENTER E
"" To adjust Colour and Tint (G/R), set Picture Mode to Videos/Images.
Picture
Picture Mode Shops & Shopping Centres
・Backlight
100
・Contrast
70
・Brightness
45
・Sharpness
65
・Colour
50
・Tint (G/R)
G50 / R50
"" The displayed image may differ depending on the model.
43
Colour Temperature
MENU m → Picture → Colour Temperature → ENTER E
Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K)
"" Enabled when Colour Tone is set to Off.
"" If Picture Mode is set to Calibration, Colour Temperature is disabled.
Picture
Colour Temperature
10000 K
"" The displayed image may differ depending on the model.
44
White Balance
MENU m → Picture → White Balance → ENTER E
Picture
White Balance
Adjust the colour temperature of the picture so that white objects appear brighter.
2 Point
Adjust red, green, and blue luminosity levels in two sections for precise white balance optimisation.
•• R-Offset / G-Offset / B-Offset: Adjust the proportion of each of red, green and blue colours in dark areas.
•• R-Gain / G-Gain / B-Gain: Adjust the proportion of each of red, green and blue colours in bright areas.
•• Reset: Suitable for environments where videowall display are used.
20 Point Settings
"" The displayed image may differ depending on the model.
Controls the white balance in 20 point interval by adjusting the red, green, and blue brightness.
20 Point
Adjust red, green, and blue luminosity levels in twenty sections for precise white balance optimisation.
•• Off (
) / On (
)
•• Interval: Select interval to adjust.
•• Red: Adjust the red level.
•• Green: Adjust the green level.
•• Blue: Adjust the blue level.
•• Reset: Suitable for environments where videowall display are used.
"" Some external devices may not support this function.
45
Gamma
Adjust the primary colour intensity.
MENU m → Picture → Gamma → ENTER E
"" The HLG, ST.2084, and BT.1886 sub functions of Gamma vary depending on the input picture and the HDR+
Mode value. When HDR+ Mode is set to On, all of HLG, ST.2084, and BT.1886 are available.
•• HLG / ST.2084 / BT.1886
"" If Picture Mode is set to Calibration, Gamma is disabled.
Picture
Gamma
・
BT.1886
BT.1886
HLG / ST.2084 / BT.1886
Adjust the HLG, ST.2084, BT.1886 levels of the picture.
0
"" The displayed image may differ depending on the model.
Calibrated value
Select whether to apply the brightness, colour, gamma and uniformity settings customised using the colour
calibration programme Color Expert to the Information and Advertisement modes.
MENU m → Picture → Calibrated value → ENTER E
•• Don't apply / Apply
"" To download the Color Expert programme, visit www.samsung.com/displaysolutions.
"" If Picture Mode is set to Calibration, Calibrated value is disabled.
Picture
Calibrated value
Don't apply
"" The displayed image may differ depending on the model.
46
Advanced Settings
"" If Picture Mode is set to Calibration, Advanced Settings is disabled.
MENU m → Picture → Advanced Settings → ENTER E
Advanced Settings
Contrast Enhancer
Medium
Black Tone
Darker
Flesh Tone
0
RGB Only Mode
Colour Space Settings
Off
Native
HDMI UHD Color
Motion Lighting
Contrast Enhancer
Automatically balance the contrast to prevent excessive differences between bright and dark areas.
•• Off / Low / Medium / High
"" If Picture Mode is set to Video Wall, Contrast Enhancer is disabled.
Black Tone
Select the black level to adjust the screen depth.
•• Off / Dark / Darker / Darkest
Flesh Tone
Emphasise pink Flesh Tone.
"" Enabled when Picture Mode is set to Videos/Images.
Off
RGB Only Mode
Fine-tune the saturation and tint of the red, green, and blue colour channels.
"" The displayed image may differ depending on the model.
•• Off / Red / Green / Blue
47
Colour Space Settings
Advanced Settings
Colour Space Settings
Native
HDMI UHD Color
Motion Lighting
Off
HDR+ Mode
Off
"" The displayed image may differ depending on the model.
Configure colour space settings to refine the spectrum of colours on your screen.
"" Enabled when Picture Mode is set to Videos/Images.
Colour Space
Choose a colour space.
•• Auto / Native / Custom
"" To adjust Colour, Red, Green, Blue and Reset, set Colour Space to Custom.
HDMI UHD Color
Enable to optimise picture quality for HDMI UHD connection.
•• HDMI1 (Off (
) / On (
))
•• HDMI2 (Off ( ) / On ( ))
"" It supports only the models with UHD resolution.
Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on the screen is in motion.
•• Off / On
HDR+ Mode
Automatically provide an optimal HDR effect based on the video source.
•• Off / On
48
Picture Options
Colour Tone
If Picture Mode is set to Text
MENU m → Picture → Picture Options → ENTER E
•• Off / Cool / Standard / Warm
If Picture Mode is set to Videos/Images
Picture Options
Colour Tone
Off
Digital Clean View
HDMI Black Level
Film Mode
Dynamic Backlight
Auto
Auto2
On
•• Off / Cool / Standard / Warm1 / Warm2
"" If Picture Mode is set to Calibration, Colour Tone is disabled.
"" Settings can be adjusted and stored for each external device connected to an input on the product.
Digital Clean View
Reduce picture noise to avoid distractions such as flickering.
•• Off ( ) / On ( )
"" If Picture Mode is set to Calibration, Digital Clean View is disabled.
"" Enabled when Picture Mode is set to Videos/Images.
"" The displayed image may differ depending on the model.
49
HDMI Black Level
Picture Options
Colour Tone
Off
Digital Clean View
HDMI Black Level
Film Mode
Dynamic Backlight
Auto
Auto2
On
Selects the black level on the screen to adjust the screen depth.
•• Normal / Low / Auto
Film Mode
This mode is suitable for watching video programmes.
When Film Mode is set to automatic, the product senses and processes movie signals from all sources and adjusts
the picture for optimum quality.
•• Off / Auto1 / Auto2
"" This option can be configured if the input source supports 480i, 576i or 1080i.
"" This option is not supported when a PC is connected.
"" The displayed image may differ depending on the model.
"" Enabled when Picture Mode is set to Videos/Images.
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
•• Off / On
"" The default values of the Dynamic Backlight function in each Picture Mode are as follows:
Dynamic Backlight
Picture Mode
Picture Mode settings
Off
Shops & Shopping Centres, Offices &
Schools, Terminals & Stations, Video Wall
Text
Video Wall
Videos/Images
Calibration
-
Shops & Shopping Centres, Offices &
Schools, Terminals & Stations
Videos/Images
On
50
Picture Size Settings
Choose size and aspect ratio picture displayed on screen.
MENU m → Picture → Picture Size Settings → ENTER E
・Fit to screen
Different screen adjustment options are displayed depending on the current input source.
"" Available ports may differ depending on the model.
Picture Size Settings
Picture Size
Picture Size
•• 16:9 Standard: Sets the picture to 16:9 Standard wide mode.
16:9 Standard
Off
・Zoom and Position
•• Custom: Changes the resolution to suit the user's preferences.
•• 4:3: Sets the picture to basic (4:3) mode.
"" Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention
(screen burn) which is not covered by the warranty.
Fit to screen
"" The displayed image may differ depending on the model.
Adjusts the picture position. When selected, the full programme image will be displayed. No part of the image will
be cut off.
•• Off / On / Auto
Zoom and Position
Adjusts the picture zoom and position. This option is available when the input source is set to DVI, HDMI 1, HDMI 2,
HDMI 3 (1080i/1080p), DisplayPort. Picture Size must be set to Custom for the option to be available.
"" If you want to reset the picture to its original position, select Reset in the Zoom and Position screen. The picture
will be set to its default position.
51
Reset Picture
Resets your current picture mode to its default settings.
MENU m → Picture → Reset Picture → ENTER E
Picture
Reset Picture
"" The displayed image may differ depending on the model.
52
Chapter 07
OnScreen Display
Screen Protection
Auto Protection Time
MENU m → OnScreen Display → Screen Protection → ENTER E
Screen Protection
Auto Protection Time
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to
prevent the formation of burnt in ghost images on the screen.
•• Off / 2 hours / 4 hours / 6 hours / 8 hours / 10 hours
Screen Burn Protection
Off
Screen Burn Protection
To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection screen burn prevention
technology.
Screen Burn Protection moves the picture slightly on the screen.
The Screen Burn Protection Time setting allows you to programme the time between movements of the picture in
minutes.
"" The displayed image may differ depending on the model.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
•• Pixel Shift (Off ( ) / On ( ))
"" Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
•• Horizontal: Sets how many pixels the screen moves horizontally.
•• Vertical: Sets how many pixels the screen moves vertically.
•• Time: Set the time interval for performing the horizontal or vertical movement, respectively.
53
Available Pixel Shift Settings and Optimum Settings.
Available Settings
Optimum Settings
Horizontal (pixels)
0~4
4
Vertical (pixels)
0~4
4
Time (minute)
1 minute ~ 4 minutes
4 minutes
"" The Pixel Shift value may differ depending on the product size (inches) and mode.
"" Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.
54
Timer
Screen Burn Protection
You can set the timer for Screen Burn Protection.
Pixel Shift
The Screen Burn Protection feature stops automatically after a specified period of time.
Timer
Immediate display
Timer
Off
Off
Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
Interval: Display the image retention-preventive pattern set in Mode for a specified period of time (from Start Time
to End Time).
"" The displayed image may differ depending on the model.
"" Mode, Period, Time, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.
•• Mode: Select a screen protective pattern to display.
–– Pixel: Pixels on the screen alternate black continuously.
–– Rolling bar: A vertical bar moves left to right.
–– Fading screen: The entire screen becomes brighter, then darker.
"" The Rolling bar and Fading screen patterns appear only once regardless of the specified repeat period or
time.
•• Period: Specify the time interval to activate the Screen Burn Protection function.
"" The option is enabled when Repeat is selected for Timer.
•• Time: Specify the duration to keep the Screen Burn Protection function on.
"" Enabled when Timer is set to Repeat and Mode is set to Pixel.
•• Start Time: Set the start time to activate the screen protection function.
"" The option is enabled when Interval is selected for Timer.
•• End Time: Set the end time to deactivate the screen protection function.
"" The option is enabled when Interval is selected for Timer.
55
Immediate display
Screen Burn Protection
Select the screen saver you want to display immediately.
Pixel Shift
•• Off / Pixel / Rolling bar / Fading screen
Timer
Immediate display
Off
"" The displayed image may differ depending on the model.
Message Display
Source Info
Select whether to display the source OSD when the input source changes.
MENU m → OnScreen Display → Message Display → ENTER E
•• Off / On
MDC Message
Message Display
Source Info
On
MDC Message
On
Select whether to display the MDC OSD when the product is controlled by the MDC.
•• Off / On
"" The displayed image may differ depending on the model.
56
Language
Set the menu language.
"" A change to the language setting will only be applied to the onscreen menu display. It will not be applied to
other functions on your PC.
MENU m → OnScreen Display → Language → ENTER E
OnScreen Display
Language
English
"" The displayed image may differ depending on the model.
Reset OnScreen Display
This option returns the current settings under OnScreen Display to the default factory settings.
MENU m → OnScreen Display → Reset OnScreen Display → ENTER E
OnScreen Display
Reset OnScreen Display
"" The displayed image may differ depending on the model.
57
Chapter 08
Sound Adjustment
Configure the sound (Sound) settings for the product.
Sound Mode
You can select a sound mode to suit your personal preferences.
•• Standard: Selects the normal sound mode.
MENU m → Sound → Sound Mode → ENTER E
•• Music: Emphasises music over voices.
•• Movie: Provides the best sound for movies.
•• Clear Voice: Emphasises voices over other sounds.
Sound
Sound Mode
Standard
•• Amplify: Increase the intensity of high-frequency sound to allow a better listening experience for the hearing
impaired.
"" If Sound Output is set to External, Sound Mode is disabled.
Balance
Equaliser
HDMI Sound
Sound Output
AV(HDMI)
Internal
Auto Volume
Reset Sound
"" The displayed image may differ depending on the model.
58
Balance
HDMI Sound
MENU m → Sound → Balance → ENTER E
MENU m → Sound → HDMI Sound → ENTER E
Adjust speaker volume levels for sound balance optimisation.
Select whether to hear from AV(HDMI) or PC(DVI).
•• Balance L/R: Adjusts the balance between the left and right speaker.
•• AV(HDMI) / PC(DVI)
•• Reset: Resets the balance to its default settings.
"" If Sound Output is set to External, Balance is disabled.
Equaliser
Sound Output
MENU m → Sound → Sound Output → ENTER E
Select speakers for sound output.
MENU m → Sound → Equaliser → ENTER E
Adjust the equaliser to customise the volume and pitch, and enhance the richness of the sound
output.
•• 100 Hz / 200 Hz / 500 Hz / 1 kHz / 2 kHz / 5 kHz / 10 kHz (Bandwidth Adjustment): Adjusts
the level of specific bandwidth frequencies.
•• Reset: Resets the equaliser to its default settings.
"" Available only when Sound Mode is set to Standard.
•• Internal / External
"" When you set Sound Output to External, the products speakers are turned off.
You will hear sound through the external speakers only. When the Sound Output is set to
Internal, both the product speakers and the external speakers are on. You will hear sound
through both.
"" If there is no video signal, both the products speakers and the external speakers will be
mute.
"" If Sound Output is set to External, Equaliser is disabled.
59
Auto Volume
MENU m → Sound → Auto Volume → ENTER E
Automatically adjusts the volume level when you change video sources or content so the level
remains the same.
•• Off ( ) / On ( )
"" To use the volume control of a connected source device, set Auto Volume to Off.
"" If Sound Output is set to External, Auto Volume is disabled.
Reset Sound
MENU m → Sound → Reset Sound → ENTER E
The displayed image may differ depending on the model. Reset all sound settings to the factory
defaults.
60
Chapter 09
Network
The Network functions cannot be configured while the Screen Mirroring function is running.
Network Status
Open Network Settings
MENU m → Network → Network Status → ENTER E
MENU m → Network → Open Network Settings → ENTER E
You can check the current network and Internet status.
Configure network settings to use various smart hub features such as Internet search, content
sharing through a home network and feature updates.
Network Type
•• Wireless / Wired
61
Network Settings (Wired)
•• Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network wall
outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable.
See the diagram below.
Modem Cable
RJ45
LAN Cable
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an IP Sharer which is connected to an external modem. Use LAN cable for the
connection. See the diagram below.
The Modem Port on the Wall
External Modem
(ADSL / VDSL)
RJ45
LAN
External Modem
(ADSL / VDSL)
The Modem Port on the Wall
LAN
The LAN Port on the Wall
LAN
IP Sharer
(having DHCP server)
RJ45
LAN Cable
If you have a Dynamic Network, you should use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
must enter the IP address, subnet mask, gateway, and DNS values manually on your product
Cable Setup Screen when you set up the network connection. To get the IP address, subnet
mask, gateway, and DNS values, contact your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your computer.
"" You can use ADSL modems that support DHCP if your network requires a Static IP address.
"" ADSL modems that support DHCP also let you use Static IP addresses.
Modem Cable
LAN Cable
LAN Cable
62
Set the network connection to use Internet services such as perform software upgrades.
Automatic Open Network Settings (Wired)
Connect to the network using a LAN cable.
Make sure a LAN cable is connected first.
How to set up automatically
1 Set Network Type to Wired from the Open Network Settings page.
2 The network test screen appears and verifies the network connection.
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
"" If the connection process fails, check the LAN port connection.
"" If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section, network setup.
How to set up manually
1 Set Network Type to Wired from the Open Network Settings page.
2 The network test screen appears and the verification process starts. Press Cancel. The
verification process stops.
3 Select IP Settings on network connection screen. The IP Settings screen appears.
4 Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the
entry process for each field in the IP Address.
"" Setting IP setting to Enter manually automatically changes DNS setting to Enter
manually.
5 When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
6 When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
Manual Open Network Settings (Wired)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are displayed.
63
Network Settings (Wireless)
Connecting to a Wireless Network
Wireless IP sharer
(router having DHCP server)
The LAN Port on the Wall
Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices that access the
network to transmit an encrypted security code called an Access or Security Key. The Security
Key is based on a Pass Phrase, typically a word or a series of letters and numbers of a specified
length you were asked to enter when you set up security for your wireless network. If you use
this method of setting up the network connection, and have a Security Key for your wireless
network, you will have to enter the Pass Phrase during the the automatic or manual setup
process.
How to set up automatically
1 Set Network Type to Wireless from the Open Network Settings page.
2 The Network function searches for available wireless networks. When done, it displays a list
LAN Cable
Samsung recommends using IEEE 802.11n. When you play video over a network connection, the
video may not play smoothly.
"" Select a channel for the wireless IP sharer that is not currently being used. If the channel set
for the wireless IP sharer is currently being used by another device nearby, this will result in
interference and communication failure.
"" Your product supports only the following wireless network security protocols.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is
set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products
will not support a connection in compliance with new Wi-Fi certification specifications.
"" If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the
network via PBC (Push Button Configuration) or PIN (Personal Identification Number). WPS
will automatically configure the SSID and WPA key in either mode.
"" Connection Methods: You can setup the wireless network connection in three ways.
Auto Setup (Using the Auto Network Search function), Manual Setup, Use WPS
of the available networks.
In the list of networks, press the ▲ or ▼ button to select a network, and then press the E
button twice.
"" If the desired wireless router does not appear, select Refresh to search again.
"" If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
3 If the Enter the password for (AP Name). screen appears, go to step 5. If you select a
wireless router that does not have security, go to step 7.
4 If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
5 When done, use the right arrow button to move the cursor to Done, and then press E. The
network connection screen appears and the verification process starts.
"" A connection with the router is established, but the Internet cannot be accessed.
6 When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
64
Manual Network Setup (Wireless)
How to set up manually
Offices may use static IP addresses.
1 Set Network Type to Wireless from the Open Network Settings page.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are displayed.
2 The Network function searches for available wireless networks. When done, it displays a list
of the available networks.
3 In the list of networks, press the u or d button to select a network, and then press the E
button twice.
"" If the desired wireless router does not appear, select Refresh to search again.
"" If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
4 If the Enter the password for (AP Name). screen appears, go to step 5. If you select a
wireless router that does not have security, go to step 7.
5 If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
6 When done, use the right arrow button to move the cursor to Done, and then press E. The
network connection screen appears and the verification process starts.
7 Select Cancel while network connections are being attempted. This will stop the
connection.
8 Select IP Settings on network connection screen. The IP Settings screen appears.
9 Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the
entry process for each field in the IP Address.
"" Setting IP setting to Enter manually automatically changes DNS setting to Enter
manually.
10When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
11 When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
65
Use WPS
Server Network Settings
How to set up using Use WPS
MENU m → Network → Server Network Settings → ENTER E
If your router has a Use WPS button, follow these steps.
1 Set Network Type to Wireless from the Open Network Settings page.
Proxy server
2 Select Use WPS, press E, and then press E again.
Set up your proxy server connection and related functions.
3 Press the WPS or PBC button on your wireless router withine the next two minutes. Your
Off / On
product automatically acquires all the network setting values it needs and connects to your
network.
–– If you want to use the WPS PIN, select WPS PIN.
Go to your wireless router's Settings, enter your PIN, and then select OK.
4 The network connection screen appears, and network setup is done.
•• Address / Port / ID / Password
"" Address / Port / ID and Password are enabled only when Proxy server is set to On.
Device Name
MENU m → Network → Device Name → ENTER E
Select or enter a device name.
This name can be shown on network remote controls over the network.
•• [Signage] Display1 ~ 6 / User Input
66
Chapter 10
System
Whiteboard Manager
This is IWB Whiteboard Manager.
"" Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
MENU m → System → Whiteboard Manager → ENTER E
Start from Home
System
Select the screen that will be displayed at startup.
Whiteboard Manager
•• Off / On
Accessibility
Reset Interval
Start Setup
Set a regular reset interval at which all data on the internal storage will be deleted.
Time
•• Off / Every 2 Weeks / Every Month / When Power is Off
Power Control
Eco Solution
Temperature Control
77
"" The displayed image may differ depending on the model.
67
Samba
Email
Add and edit Samba accounts.
Set up an email account for sending emails.
Add Samba Account
•• SMTP Server Name / SMTP Port Number / Sender Authentication / Account / Password
"" You can register your email account at System → Whiteboard Manager → Email.
Add new Samba accounts.
•• Address / Username / Password
Edit Samba Account
Edit Samba accounts.
"" The Edit Samba Account function is activated only when the Address, Username, and
Password are set at Add Samba Account.
USB Lock
Set up a USB Lock. After setting up, the device will be restarted to apply the settings.
•• Off / On
Network Lock
Set up a Network Lock. After setting up, the device will be restarted to apply the settings.
•• Off / On
68
Accessibility
MENU m → System → Accessibility → ENTER E
Accessibility
High Contrast
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the
option is selected.
•• Off (
) / On (
)
Enlarge
High Contrast
Enlarge the size of the Menu area.
Enlarge
•• Off (
) / On (
)
"" The displayed image may differ depending on the model.
Start Setup
Go through the initial setup steps like you did the first time you used this product.
"" Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
MENU m → System → Start Setup → ENTER E
System
Start Setup
"" The displayed image may differ depending on the model.
69
Time
You can configure Clock Set or DST. Configure various time-related settings.
Clock Set
MENU m → System → Time → ENTER E
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
Time
"" You can set the time by pressing the number buttons on the remote control or touching the screen directly.
Clock Set
DST
Power On Delay
Off
0
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
•• Start Date: Set the start date of Daylight Saving Time.
"" The displayed image may differ depending on the model.
•• End Date: Set the end date of Daylight Saving Time.
•• Time Offset: Select the correct time offset your timezone.
"" Start Date, End Date and Time Offset are enabled only when DST is set to On.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
70
Power Control
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
MENU m → System → Power Control → ENTER E
Max. Power Saving
Power Control
Auto Power On
Off
Max. Power Saving
On
Network Standby
Off
Power Button
•• Off / On
Power on only
"" The displayed image may differ depending on the model.
Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.
•• Off / On
Network Standby
This feature keeps the network power on when the product turns off.
•• Off / On
Power Button
The power button can be set to either turn on the power or turn on/off the power.
•• Power on only: Set the power button to turn on the power.
•• Power on and off: Set the power button to turn on/off the power.
71
Eco Solution
Energy Saving Mode
Reduce the power consumption by adjusting the screen brightness.
MENU m → System → Eco Solution → ENTER E
Screen Lamp Schedule
Eco Solution
Energy Saving Mode
Off
Screen Lamp Schedule
Off
Auto Power Off
•• Off / Low / Medium / High
Off (Recommended)
Screen Lamp Schedule
Enable or disable the lamp schedule.
•• Off / On
Schedule 1, Schedule 2
"" The displayed image may differ depending on the model.
Time
The panel brightness will change to the brightness set in Lamp at a specified time.
Lamp
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
•• 0 ~ 100
72
Auto Power Off
Eco Solution
Energy Saving Mode
Off
Screen Lamp Schedule
Off
Auto Power Off
The product will automatically turn off if you don’t press a button on the remote or touch a button on product front
panel within select hours to prevent overheating.
•• Off (Recommended) / 4 hours / 6 hours / 8 hours
Off (Recommended)
"" The displayed image may differ depending on the model.
Temperature Control
This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 77 °C.
MENU m → System → Temperature Control → ENTER E
"" The screen will become darker if the current temperature exceeds the specified temperature limit. If the
temperature continues to rise, the product will power off to prevent overheating.
System
Temperature Control
The recommended operating temperature for this product is 75 to 80 °C (based on an ambient temperature of 40
°C).
77
"" The displayed image may differ depending on the model.
73
ID Settings
Device ID
Set a unique ID number for each product. (Range: 0~224)
MENU m → System → ID Settings → ENTER E
"" Press u/d to select a number, and press E.
"" Enter the number you want using the number buttons on the remote control.
ID Settings
Device ID
PC Connection Cable
0
RS232C cable
"" The displayed image may differ depending on the model.
Change PIN
MENU m → System → Change PIN → ENTER E
PC Connection Cable
Select which type of cable you are using to connect the display to the PC.
•• RS232C cable
Communicate with MDC via the RS232C-stereo cable.
•• RJ-45 (LAN)/Wi-Fi Network
Communicate with MDC via the RJ45 cable.
Change your 4-digit Personal Identification Number (PIN).
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again..
The product has memorised your new PIN.
"" Default password: 0 - 0 - 0 - 0
System
Change PIN
"" The displayed image may differ depending on the model.
74
Security
Safety Lock On
"" Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
MENU m → System → Security → ENTER E
Turn Safety Lock On on or off. Safety Lock On restricts the actions that can be carried out by the remote control. The
correct PIN must be entered to turn Safety Lock On off.
Security
Power On Button
Safety Lock On
・ Power On Button
Button Lock
Remote Management
On
Turn on this feature to enable the remote control's Power button to turn on the device while Safety Lock On is
enabled.
Off
•• Off / On
Allow
Button Lock
This menu can be used to lock the buttons on the product.
"" The displayed image may differ depending on the model.
Only the remote control can control the product if Button Lock is set to On.
•• Off / On
Remote Management
You can Allow or Deny external commands to access your device via a network.
•• Deny / Allow
"" The changed setting remains even after the product is turned off and on using the Power button or Power
switch.
75
General
Smart Security
The security provided to protect your display device and connected storage devices against viruses includes.
MENU m → System → General → ENTER E
Scan
General
Inspect your display device and connected storage devices to check for viruses.
Smart Security
Isolated List
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
This is the list of items that have been Isolated for containing viruses.
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
•• Off / On
"" The displayed image may differ depending on the model.
76
Custom Logo
General
You can download, select, and set the display time of a custom logo that appears when the product turns on.
Smart Security
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
•• Custom Logo
"" You can select a custom logo (image/video) or turn off the custom logo display.
"" You must download the custom logo from an external USB device to set the custom logo.
•• Logo Display Time
"" If the type of custom logo is Image, you can set the Logo Display Time.
•• Download Logo File
"" You can download a custom logo into the product from an external USB device.
"" The file name of the custom logo you want to download must be saved as “samsung” in all small letters.
"" The displayed image may differ depending on the model.
"" When there are multiple numbers of external USB connections, the product will attempt to download the
custom logo from the last device that has been connected to the product.
Custom logo file restrictions
•• For image type custom logo, only bitmap files (aRGB 32bpp format) are supported.
•• The resolution of the image type custom logo must be between a minimum of 64x64 and the maximum
screen resolution. (Horizontal/Vertical values of the resolution must be multiples of 4.)
•• For video type custom logo, only TS Stream types are supported.
•• The maximum supported video file is 150 MB. The recommended length of a video file is 20 seconds or less.
77
Game Mode
General
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
Smart Security
HDMI Hot Plug
On
Custom Logo
Off
•• Off ( ) / On ( )
"" If you connect other external devices while Game Mode is on, the screen may not be in good condition.
Game Mode
"" The displayed image may differ depending on the model.
Reset System
This option returns the current settings under system to the default factory settings.
MENU m → System → Reset System → ENTER E
System
Reset System
"" The displayed image may differ depending on the model.
78
Chapter 11
Support
Software Update
Contact Samsung
MENU m → Support → Software Update → ENTER E
MENU m → Support → Contact Samsung → ENTER E
The Software Update menu lets you upgrade your product software to the latest version.
View this information when your product does not work properly or when you want to upgrade
the software.
"" Be careful not to turn off the power until the upgrade is complete. The product will turn off
and on automatically after completing the software upgrade.
"" When you upgrade software, all video and audio settings you have made will return to their
default settings. We advise you to write down your settings so that you can easily reset
them after the upgrade.
Update Now
Update the software to the latest version.
"" Current version: This is the software version already installed in the product.
You can find information regarding our call centres and how to download products and
software.
"" Go to Contact Samsung and find the product Model Code and Software Version.
Reset All
MENU m → Support → Reset All → ENTER E
This option returns all the current settings for a display to the default factory settings.
79
Chapter 12
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
"" Before calling Samsung Customer
Service Centre, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Centre.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1 Power off both the PC and product.
2 Disconnect all the cables from the product.
3 Power on the product.
4 If No Signal is displayed, the product is operating normally.
If the screen remains blank, check the PC system, video controller and cable.
Checking the Resolution and Frequency
For modes that exceed the supported resolutions, the message "Not Optimum Mode" appears briefly.
Set the PC resolution by referring to Preset Timing Modes.
80
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check that the cable between the product and the PC is connected correctly.
Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
an HDMI or HDMI-DVI cable is connected to the product
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
and PC.
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
Screen issue
The power LED is off. The screen will not switch on.
Make sure that the power cord is connected.
No Signal is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly. In this case,
connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
The screen is not clear. The screen is blurry.
Set the resolution and frequency to the recommended level.
81
Screen issue
The screen appears unstable and shaky.
There are shadows or ghost images left on the screen.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to
'Preset Timing Modes'.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen colour is inconsistent.
Go to Picture and adjust the Colour Space Settings settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
The product will turn off automatically.
If a PC is connected to the product, check the power status of the PC.
Press any key on the keyboard or move the mouse to return to the previous screen.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after
10 to 15 minutes.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not
mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
The brightness and colour do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and
Sharpness.
Go to System and adjust the Eco Solution settings.
Reset the screen settings to the default settings.
82
Screen issue
I see red, green, and blue.
Check the cable connections.
This issue may happen when the panel of the product is defective. Contact a Samsung Service
Centre to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
The screen cannot be displayed in full screen.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause a black bar to appear at the
top and bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC
sound card or software programme.
83
Sound issue
Video is available but there is no sound.
If an HDMI cable or a DP cable is connected, check the audio output settings on the PC.
Go to Sound and change Sound Output to Internal.
If a source device is used
•• Make sure the audio cable is properly connected to the audio input port on the product.
•• Check the audio output settings for the source device.
(For example, if your monitor is connected to HDMI, you may need to change the audio
option of your video output device to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
84
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Touch function issues
The icons can be touched but the drawings cannot.
Use the provided product-specific pen.
Touching does not work when PC connection is used.
Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using
a USB cable.
I use two pens, but they do not work well.
Make sure that there is enough space between the two pens at multi-touching.
Touches break, reaction speed gets slow, and so on.
Make sure that there are no foreign substances on the screen surface.
Check whether the screen is broken.
Make sure that the product is not exposed to direct sunlight.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Use a standard cable.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "The
defined resolution is not supported." appears.
The message "The defined resolution is not supported." appears if the input source resolution
exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
85
Other issue
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode.
Displayed picture colours may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
Make sure to connect the audio cable to the correct input jack to enable audio.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognise HDMI signals that do not include
sound. In this case, manually select a sound input.
DVI PC
HDMI-CEC does not work.
Sound input
Screen mode
Audio In (Stereo ports)
PC settings
To use several external devices compatible with the HDMI-CEC feature that are connected to
the HDMI IN ports on the product, turn off the HDMI-CEC features on all the external devices.
External devices include Blu-ray and DVD players.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device manufacturer
for assistance.
In power-saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to System → Power Control and set Max. Power Saving to Off. Alternatively, configure the
PC display output settings again. Ensure the set is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort.
86
Q&A
"" Refer to the user manual for your
PC or graphics card for further
instructions on adjustment.
Question
Answer
How can I change the frequency?
Set the frequency on your graphics card.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust
resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
→ Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor
Settings.
•• Windows 10: Go to Settings → System → Display → Advanced display settings → Display
adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust
Resolution and adjust the resolution.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display →
Adjust Resolution and adjust the resolution.
•• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust
the resolution.
How do I set powersaving mode?
•• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization →
Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 8: Set power-saving mode in Settings → Control Panel → Appearance and
Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 10: Set power-saving mode in Settings → Personalization → Lock screen → Screen
timeout settings → Power & sleep or BIOS SETUP on the PC.
87
Chapter 13
Specifications
General
Model Name
Panel
QB65H-TR
QB75H-TR
Size
65 CLASS (64.5 inches / 163.8 cm)
75 CLASS (74.5 inches / 189.3 cm)
Display
area
1428.48 mm (H) x 803.52 mm (V)
56.2 inches (H) x 31.6 inches (V)
1650.24 mm (H) x 928.26 mm (V)
65.0 inches (H) x 36.5 inches (V)
Power Supply
Environmental
considerations
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage
can vary in different countries.
Operating
Temperature : 0 °C – 40 °C (32 °F – 104 °F)
* For installing the housing, keep the internal temperature at 40 °C
or below.
Humidity : 10% – 80%, non-condensing
Storage
Temperature : -20 °C – 45 °C (-4 °F – 113 °F)
Humidity : 5% – 95%, non-condensing
* Applicable before the product package is unpacked.
"" Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Twoway data exchange between the monitor and PC system optimises the monitor settings.
Monitor installation takes place automatically. However, you can customise the installation
settings if desired.
"" Due to the nature of the manufacturing of this product, approximately 1 pixel per
million (1ppm) may appear brighter or darker on the panel. This does not affect product
performance.
"" This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
"" For detailed device specifications, visit the Samsung Electronics website.
88
Preset Timing Modes
"" This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
"" Horizontal Frequency
The time required to scan a single
line from the left to the right side
of the screen is called a horizontal
cycle. The reciprocal number of a
horizontal cycle is called horizontal
frequency. Horizontal frequency is
measured in kHz.
"" Vertical Frequency
The product displays a single image
multiple times per second (like a
fluorescent light) to display what
the viewer sees. The rate of a single
image being displayed repeatedly per
second is called vertical frequency
or refresh rate. Vertical frequency is
measured in Hz.
Model Name
Synchronization
Resolution
QB65H-TR / QB75H-TR
Horizontal Frequency
30 - 81 kHz, 30 - 134 kHz (DisplayPort), 30 - 90 kHz (HDMI)
Vertical Frequency
48 - 75 Hz, 56 - 75 Hz (DisplayPort), 24 - 75 Hz (HDMI)
DVI(Digital Visual Interface) Compliant Digital RGB
Optimum resolution
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz
Maximum resolution
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal
transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings
according to the following table by referring to the graphics card user manual.
89
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 640 x 480
31.469
59.940
25.175
-/-
IBM, 720 x 400
31.469
70.087
28.322
-/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
MAC, 832 x 624
49.726
74.551
57.284
-/-
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA, 640 x 480
31.469
59.940
25.175
-/-
VESA, 640 x 480
37.861
72.809
31.500
-/-
VESA, 640 x 480
37.500
75.000
31.500
-/-
VESA, 800 x 600
35.156
56.250
36.000
+/+
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 800 x 600
46.875
75.000
49.500
+/+
VESA, 1024 x 768
48.363
60.004
65.000
-/-
VESA, 1024 x 768
56.476
70.069
75.000
-/-
VESA, 1024 x 768
60.023
75.029
78.750
+/+
VESA, 1152 x 864
67.500
75.000
108.000
+/+
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
-/+
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
90
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1366 x 768
47.712
59.790
85.500
+/+
VESA, 1440 x 900
55.935
59.887
106.500
-/+
VESA, 1600 x 900
60.000
60.000
108.000
+/+
VESA, 1680 x 1050
65.290
59.954
146.250
-/+
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
VESA, 2560 x 1440
88.787
59.951
241.500
+/-
VESA, 3840 x 2160
133.313
59.997
533.250
+/-
CEA, 3840 x 2160
133.313
59.997
533.250
+/-
CEA, 3840 x 2160
67.500
30.000
297.000
-/-
CEA, 3840 x 2160
135.000
60.000
594.000
-/-
91
Chapter 14
Appendix
Responsibility for the Pay Service (Cost to
Customers)
"" When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• If a service technician is requested to give instructions on how to use product or simply
adjusts options without disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
•• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If the customer requests instructions on how to use another company's product.
•• If customer requests instructions on how to use the network or another company's
programme.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•• External impact or drop.
•• Use of supplies or separatly sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
•• Remodeling or repairing the product by customer.
•• Using it with incorrect voltage or non-authorised electrical connections.
•• Not following the "cautions" in User Manual.
Others
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
"" If customer requests a service in case the product has no defect, service fee may be
charged. So please read User Manual first.
•• If customer requests software installation and setup for the product.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through homeshopping or online.
92
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the panel is operating normally. Normal operation
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty.
Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. Turn off the product when it is not used for a long time, activate the Power Saving
mode, or run a moving screen saver.
•• Change the colours regularly.
Type 1
Type 2
FLIGHT
TIME
FLIGHT
TIME
SAMSUNG
20:30
SAMSUNG
20:30
SAMSUNG
21:10
SAMSUNG
21:10
•• Avoid combinations of a text colour and background colour of contrasting brightness.
"" Avoid using colours of contrasting brightness (black and white; grey).
FLIGHT : TIME
SAMSUNG : 20:30
FLIGHT : TIME
SAMSUNG : 20:30
93
Licence
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, Pro Logic, and the double-D symbol are
trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the
product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Centre
or send email to oss.request@samsung.com.
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED
ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE
FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC
CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED
BY THE OWNER OF THE PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM
A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS
DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
94
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