Samsung | SBB-SSF | Samsung SBB-SSF Benutzerhandbuch

User Manual
SBB-SSF
The colour and the appearance may differ depending on the
product, and the specifications are subject to change without prior
notice to improve the performance.
Table of contents
Before Using the Product
Copyright5
Safety Precautions
6
Electricity and Safety
6
Installation7
Operation8
Cleaning10
Storage10
Preparations
Checking the Components
11
Components11
Parts12
Control Panel
12
Reverse Side
13
Mounting the Signage Player Box
14
14
Conneting to the Signage Player Box
Remote Control
15
Remote Control (RS232C)
17
Cable Connection
17
Connection20
Control Codes
21
Connecting and Using
a Source Device
Player feature
Before Connecting
Pre-connection Checkpoints
28
28
Connecting to a PC
Connection Using an HDMI Cable
Connection Using an DP Cable
28
28
29
Connecting to a Video Device
Connection Using an HDMI Cable
30
30
Connecting the LAN Cable
31
32
Changing the Input source
Source32
Player40
Viewing content
40
When content is running
41
Available menu
41
File Formats Compatible with Player42
File Formats Compatible with Video Wall47
Schedule49
Clone Product50
ID Settings51
Device ID51
Device ID Auto Set51
PC Connection Cable51
Web Browser33
Settings33
Refresh Options35
Video Wall52
Video Wall52
Horizontal x Vertical52
Screen Position52
Format53
Using MDC
Network Status54
MDC Programme Installation/Uninstallation36
Installation36
Uninstallation36
On/Off Timer55
On Timer55
Off Timer56
Holiday Management56
Connecting to MDC
Using MDC via RS-232C (serial data
communications standards)
Using MDC via Ethernet
37
37
38
Ticker57
URL Launcher58
URL Launcher Settings59
2
Table of contents
Approving a connected device from the
server60
Setting the current time
61
Reset OnScreen Display65
System
Sound Adjustment
Accessibility72
Menu Transparency72
High Contrast72
Enlarge72
Picture
Sound Mode66
HDMI UHD Color62
Balance66
HDMI Black Level62
Equaliser67
Picture Size63
Picture Size63
Auto Wide63
Fit to Screen63
Zoom/Position63
Auto Volume67
Reset Picture63
Reset Sound67
Network
Network Status68
OnScreen Display
Display Orientation64
Onscreen Menu Orientation64
Source Content Orientation64
Aspect Ratio64
Message Display65
Source Info65
No Signal Message65
MDC Message65
Download Status Message65
Language65
Open Network Settings68
69
Network Settings
Server Network Settings71
Connect to server71
MagicInfo Mode71
Server Access71
FTP Mode71
Proxy server71
Device Name71
Start Setup73
Time73
Clock Set73
DST73
Sleep Timer73
Power On Delay73
Auto Source Switching74
Auto Source Switching74
Primary Source Recovery74
Primary Source74
Secondary Source74
Power Control74
Auto Power On74
Max. Power Saving74
Standby Control75
Network Standby75
Power Button75
Eco Solution75
No Signal Power Off 75
Auto Power Off75
Temperature Control75
Input Device Manager76
Keyboard Language76
3
Table of contents
Keyboard type76
Input Language Shortcut76
Play via76
Change PIN76
Security76
Safety Lock On76
Button Lock77
USB Auto Play Lock77
Touch Control Lock77
General77
Smart Security77
Anynet+ (HDMI-CEC)78
HDMI Hot Plug
79
Game Mode
79
Reset System79
Support
Software Update80
Update now80
Auto update80
Contact Samsung80
Reset All80
Playing photos and
videos (Media Play)
Specifications
Read the following before using media play with
a USB device81
Using a USB device
83
Preset Timing Modes
General99
Features provided in the media content list
page84
Menu items in the media content list page 85
Available buttons and features during photo
playback86
Available buttons and features during video
playback86
Supported Subtitle and Media play file
formats87
Subtitle
87
Supported image resolutions
87
Supported music file formats
88
Supported Video Formats
88
100
Appendix
Responsibility for the Pay Service (Cost to
Customers)102
Not a product defect
102
A Product damage caused by customer's
fault102
Others102
Licence103
Terminology104
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre
Testing the Product
Checking the Resolution and Frequency
Check the followings.
90
90
90
91
Q & A
97
4
Chapter 01
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2016 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•• An administration fee may be charged if either
–– (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
–– (b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•• The amount of such administration charge will be advised to you before any work or home visit is carried
out.
5
Safety Precautions
Electricity and Safety
Warning
Caution
A serious or fatal injury may result if
instructions are not followed.
Personal injury or damage to properties may
result if instructions are not followed.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•• An electric shock or fire may result.
Do not use multiple products with a single power socket.
•• Overheated power sockets may cause a fire.
Activities marked by this symbol are
prohibited.
Instructions marked by this symbol must be
followed.
Do not touch the power plug with wet hands. Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
•• An unsecure connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices only).
•• An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the power cord under a
heavy object.
•• Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•• A fire or electric shock may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
•• A fire may result.
6
Caution
Installation
Do not disconnect the power cord while the product is being used.
Warning
•• The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not use the power cord
with other products.
•• A fire or electric shock may result.
Keep the power socket where the power cord is connected unobstructed.
•• The power cord must be disconnected to cut off power to the product when an issue
occurs.
•• Note that the product is not completely powered down by using only the power button on
the remote.
Hold the plug when disconnecting the power cord from the power socket.
•• An electric shock or fire may result.
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO
NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•• A fire may result.
Have a technician install the wall-mount hanger.
•• Installation by an unqualified person can result in an injury.
•• Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or closet.
•• An increased internal temperature may cause a fire.
Install the product at least 10 cm away from the wall to allow ventilation.
•• An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
•• Children may suffocate.
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface,
etc.)
•• The product may fall and become damaged and/or cause an injury.
•• Using the product in an area with excess vibration may damage the product or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.),
oil, or smoke.
•• A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
•• The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•• The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in
a kitchen or near a kitchen counter.
7
Caution
Operation
Do not drop the product while moving.
Warning
•• Product failure or personal injury may result.
Do not set down the product on its front.
•• The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front
of the product is not protruding.
•• The product may fall and become damaged and/or cause an injury.
•• Install the product only on cabinets or shelves of the right size.
Set down the product gently.
•• Product failure or personal injury may result.
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
•• Be sure to consult Samsung Customer Service Centre if you want to install the product at
such a place.
There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.
•• A fire or electric shock may result.
•• Contact Samsung Customer Service Centre for repairs.
Before moving the product, turn off the power switch and disconnect the power cable and all
other connected cables.
•• Damage to the cord may result in a fire or electric shock.
If the product generates abnormal sounds, a burning smell or smoke, disconnect the power
cord immediately and contact Samsung Customer Service Centre.
•• An electric shock or fire may result.
If the product is dropped or the outer case is damaged, turn off the power switch and
disconnect the power cord. Then contact Samsung Customer Service Centre.
•• Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
During a lightning or thunderstorm, power off the product and remove the power cable.
•• A fire or electric shock may result.
Do not drop objects on the product or apply impact.
•• A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•• Product failure, an electric shock or fire may result from a damaged cable.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
•• Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•• Product failure, an electric shock or fire may result from a damaged cable.
8
Do not use or keep combustible spray or an inflammable substance near the product.
•• An explosion or fire may result.
Caution
Ensure the vents are not blocked by tablecloths or curtains.
Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
•• An increased internal temperature may cause a fire.
•• Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
•• Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product. Then contact Samsung Customer Service
Centre.
•• Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of
the product.
•• Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product. Then contact Samsung Customer Service
Centre.
•• Product failure, an electric shock or fire may result.
Do not put AC/DC adapters together.
•• Otherwise, a fire may result.
Remove the plastic bag from the AC/DC adapter before you use it.
•• Otherwise, a fire may result.
Do not let water enter the AC/DC adapter device or get the device wet.
•• An electric shock or fire may result.
•• Avoid using the product outdoors where it can be exposed to rain or snow.
•• Be careful not to get the AC/DC adapter wet when you wash the floor.
Do not put the AC/DC adapter near to any heating apparatus.
•• Otherwise, a fire may result.
Keep the AC/DC adapter in a well-ventilated area.
If you place the AC/DC power adapter so that it is hanging with the cord input facing
upwards, water or other foreign substances could enter the Adapter and cause the Adapter to
malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
Do not use humidifiers or stoves around the product.
•• A fire or electric shock may result.
Store small accessories out of the reach of children.
Do not place heavy objects on the product.
•• Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•• Having the sound too loud may damage your hearing.
9
Be careful that children do not place the battery in their mouths when removed from the
remote control. Place the battery in a location that children or infants cannot reach.
•• If children have had the battery in their mouths, consult your doctor immediately.
When replacing the battery, insert it with the right polarity (+, -).
•• Otherwise, the battery may become damaged or it may cause fire, personal injury or
damage due to leakage of the internal liquid.
Use only the specified standardised batteries, and do not use a new battery and a used battery
at the same time.
•• Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to
a leakage of the internal liquid.
The batteries (and rechargeable batteries) are not ordinary refuse and must be returned
for recycling purposes. The customer is responsible for returning the used or rechargeable
batteries for recycling.
•• The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.
Do not dispose of batteries in a fire.
Cleaning
――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
――Take the following steps when cleaning.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an
electric shock may result.
3
Wipe the product with a clean, soft and dry cloth.
•• Do not use detergents that contain alcohol, solvent or surface-active agents.
•• Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create
white-coloured stains on the product.
――Contact Customer Service Centre if the inside of the product needs cleaning (service fee will
be charged).
10
Chapter 02
Preparations
Checking the Components
Components
-
-
+
+
–– Contact the vendor where you
purchased the product if any
components are missing.
Warranty card
Batteries
Quick Setup Guide
(Not available in some
locations)
Regulatory guide
Power cord
Remote Control
DP cable
AC/DC adapter
IR blaster cable
RS232C(IN) adapter
Rubber (x 2)
Screw (M4 L8) (x 5)
Screw (M4 L8 B-Type) (x 4)
–– The appearance of the components
may differ from the images shown.
(Not available in some
locations)
–– The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Velcro
11
Parts
Buttons
Description
Power off the product.
Power Off
Control Panel
Select the connected input source.
――When the product is on, press P to display the control menu.
Source
Control menu
,
On the control menu screen, press P to move the cursor to Power Off
and then press and hold P to turn off the product.
On the control menu screen, press P to move the cursor to Source
then press and hold P to display the input source screen.
, and
With the input source screen displayed, press and hold P to change the
input source.
――The P button can be used to control Power Off and Source only.
――To close the control menu screen, wait more than 3 seconds without pressing P.
Power Off
Press: Move
Source
Press & Hold: Select
12
Reverse Side
――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
DISP
LAY
OUT
Port
Description
Port
Description
POWER STATUS
View the power status of the Signage Player Box.
HDMI IN 1, HDMI IN 2
Connects to a source device using a HDMI cable or HDMI-DVI cable.
P
Power on or off the Signage Player Box.
DP IN
Connects to a PC using a DP cable.
IR IN
Connect to the IR blaster cable.
DISPLAY OUT
Connects to another display device, using a DP cable.
USB ¨
Connect to a USB memory device.
DVI OUT
RS232C OUT
Connects to MDC using an RS232C adapter.
Use the DVI cable or HDMI-DVI cable to connect the Signage Player Box
to the display device.
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
DC 14V
Connects to the AC/DC adapter.
SD Card
Connect to an SD memory card.
RS232C IN
AUDIO OUT
Outputs sound to an audio device via an audio cable.
13
Mounting the Signage Player Box
Conneting to the Signage Player Box
Use a DP or DVI cable to connect the DISPLAY OUT or DVI OUT port on the Signage Player Box
to the display device.
* Press SOURCE on the remote control provided with the display device to change the input
source to MagicInfo.
* To view media in UHD resolution, use the supplied DP cable.
――The device may generate heat during operation. Need caution.
When connecting the Signage Player Box to the display device using the DVI-to-DVI
connections, set the HOT PLUG DETECT (Samsung display's menu: HDMI Hot Plug) of the
display device to On.
To install the Signage Player Box inside the product, ensure it is installed by a technician who is
trained to install and disassemble the product.
* Ensure the vents ( A ) are not blocked by an object.
* If you mount this Signage Player Box on your display device, the Samsung Ultra Slim
WallMount (WMN1000*/WMN2000*) cannot be used.
14
Remote Control
――Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
――A button without a description in the image below is not supported on the product.
Power on the product.
Power off the product.
Number buttons
Enter the password in the OSD menu.
Adjust the volume.
Change the input source.
Display or hide the onscreen display menu, or
return to the previous menu.
–– Remote control button functions
may differ for different products.
Mute the sound.
Unmuting the sound: Press MUTE again or
press the volume control(+ VOL -) button.
Use this hotkey to directly access MagicInfo.
This hotkey is available when a Signage
Player Box is connected.
Player Launch Button.
15
Quickly select frequently used functions.
Display information about the current input
source.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Return to the previous menu.
Exit the current menu.
Manually select a connected input source
from HDMI 1, HDMI 2, or DisplayPort.
Used in multimedia mode.
POWER ON / POWER OFF
Turn on or off the Smart Signage device.
SOURCE
View or select an external device connected
to the Smart Signage device.
–– Remote control button functions
may differ for different products.
Press a button on the remote
control pointing at the sensor on
the front of the product to perform
the corresponding function.
–– Using other display devices in the
same space as the remote control
of this product can cause the other
display devices to be inadvertently
controlled.
To place batteries in the remote control
Use the remote control within 7
m to 10 m from the sensor on the
product at an angle of 30 from
the left and right.
–– Store used batteries out of reach of
children and recycle.
–– Do not use a new and used battery
together. Replace both batteries at
the same time.
–– Remove batteries when the remote
control is not to be used for an
extended period of time.
16
Remote Control (RS232C)
•• Pin assignment
1 2 3 4 5
5 4 3 2 1
6 7 8 9
9 8 7 6
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
<Male type>
Pin
<Female type>
Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
17
LAN Cable
•• RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
6
•• Pin assignment
3
2
1
1
1 2 3 4 5 6 7 8
-P2-
5
9
-P1-
-P1Male type
-P1-
-P2-
-P2-
Rx
3
----------
2
Tx
STEREO
Tx
2
----------
1
Rx
PLUG
Gnd
5
----------
3
Gnd
(3.5ø)
Pin No
Standard Colour
Signal
1
White and orange
TX+
2
Orange
TX-
3
White and green
RX+
4
Blue
NC
5
White and blue
NC
6
Green
RX-
7
White and brown
NC
8
Brown
NC
18
Cross LAN cable (PC to PC)
•• Connector : RJ45
Direct LAN cable (PC to HUB)
HUB
RJ45
P2
RJ45
P1
P2
P1
P1
P2
RJ45 MDC
Signal
P1
TX+
1
P2
Signal
<-------->
3
RX+
P2
Signal
TX-
2
<-------->
6
RX-
<-------->
1
TX+
RX+
3
<-------->
1
TX+
2
<-------->
2
TX-
RX-
6
<-------->
2
TX-
RX+
3
<-------->
3
RX+
RX-
6
<-------->
6
RX-
Signal
P1
TX+
1
TX-
19
Connection
•• Connection 2
――Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
•• Connection 1
DISPLA
Y OUT
DISPLA
Y OUT
•• Connection 3
DISPLA
Y OUT
20
Control Codes
E.g. Power On & ID=0
Viewing control state (Get control command)
Header
Command
0xAA
Command
type
ID
Data length
Checksum
0
Controlling (Set control command)
Header
Command
0xAA
Command type
ID
Data length
Data
1
Value
Checksum
Header
Command
0xAA
0x11
Header
Command
0xAA
0x11
ID
ID
Data length
Data 1
1
"Power"
Data length
Data 1
1
1
Checksum
12
•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set
the ID as "0xFE" and transmit commands. Commands will be executed by each device but
ACK will not respond.
Command
No.
Command type
Command
Value range
1
Power control
0x11
0~1
2
Volume control
0x12
0~100
3
Input source control
0x14
-
4
Safety Lock
0x5D
0~1
•• All communications take place in hexadecimals. The checksum is calculated by adding
up all values except the header. If a checksum adds up to be more than 2 digits as shown
below (11+FF+01+01=112), the first digit is removed.
21
Power control
Volume control
•• Function
A product can be powered on and off using a PC.
•• Function
The volume of a product can be adjusted using a PC.
•• Viewing power state (Get Power ON / OFF Status)
•• Viewing volume state (Get Volume Status)
Header
Command
0xAA
0x11
ID
Data length
Checksum
0
•• Setting power ON/Off (Set Power ON / OFF)
Header
Command
0xAA
0x11
ID
Header
Command
0xAA
0x12
ID
Data length
Checksum
0
•• Setting the volume (Set Volume)
Data length
Data
1
"Power"
Checksum
"Power": Power code to be set on a product.
Header
Command
0xAA
0x12
ID
Data length
Data
1
"Volume"
Checksum
"Volume": Volume value code to be set on a product. (0-100)
1: Power ON
•• Ack
0: Power OFF
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x11
"Power"
Checksum
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x11
"ERR"
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x12
"Volume"
Checksum
•• Nak
•• Nak
Command
Command
"Volume": Volume value code to be set on a product. (0-100)
"Power": Power code to be set on a product.
Header
Header
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x12
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"ERR" : A code showing what error has occurred.
22
Input source control
•• Ack
•• Function
The input source of a product can be changed using a PC.
•• Viewing input source state (Get Input Source Status)
Header
Command
0xAA
0x14
ID
Data length
Checksum
Command
0xAA
0x14
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x14
"Input
Source"
Checksum
•• Nak
0
ID
Command
"Input Source": An input source code to be set on a product.
•• Setting the input source (Set Input Source)
Header
Header
Data length
Data
1
"Input Source"
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x14
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"Input Source": An input source code to be set on a product.
0x0C
Input source
0x20
MagicInfo
0x1F
DVI_video
0x21
HDMI1
0x22
HDMI1_PC
0x23
HDMI2
0x24
HDMI2_PC
――DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only
respond to "Get" commands.
――This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.
――MagicInfo is only available with models that contain the MagicInfo function.
23
Video Wall Mode Control
Safety Lock
•• Function
Video Wall mode can be activated on a product using a PC.
•• Function
PC can be used to turn the Safety Lock On function on or off on a product.
This control is only available on a product whose Video Wall is enabled.
This control is available regardless of whether or not the power is turned on.
•• Viewing video wall mode (Get Video Wall Mode)
Header
Command
0xAA
0x5C
ID
•• Viewing the safety lock state (Get Safety Lock Status)
Data length
Checksum
0
•• Setting the video wall (Set Video Wall Mode)
Header
Command
0xAA
0x5C
ID
Header
Command
0xAA
0x5D
ID
Data length
Checksum
0
•• Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Data length
Data
Checksum
1
"Video Wall Mode"
Header
Command
0xAA
0x5D
ID
Data length
Data
1
"Safety Lock"
"Video Wall Mode": A code used to activate Video Wall mode on a product
"Safety Lock": Safety lock code to be set on a product
1: Full
1: ON
0: Natural
0: OFF
Checksum
•• Ack
•• Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5C
"Video Wall
Mode"
Checksum
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5D
"Safety Lock"
Checksum
"Safety Lock": Safety lock code to be set on a product
"Video Wall Mode": A code used to activate Video Wall mode on a product
•• Nak
•• Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5C
"ERR"
Header
Command
0xAA
0xFF
Checksum
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x5D
"ERR"
Checksum
"ERR": A code showing what error has occurred
"ERR": A code showing what error has occurred
24
Video Wall On
Video Wall User Control
•• Function
Turn Video Wall on or off on the product from your computer.
•• Function
Turn the Video Wall function on or off on the product from your computer.
•• Get Video Wall On/Off Status
•• Get Video Wall Status
Header
Command
0xAA
0x84
ID
Data length
Checksum
0
•• Set Video Wall On/Off
Header
Command
0xAA
0x84
Header
Command
0xAA
0x89
ID
Data length
Checksum
0
•• Set Video Wall
ID
Data length
Data
Checksum
1
V.Wall_On
•• V.Wall_On: Video Wall code to be assigned to the product
Header
Command
0xAA
0x89
ID
Data length
Val1
Val2
2
Wall_Div
Wall_SNo
Checksum
Wall_Div: Video Wall Divider code assigned to the product
1: Video Wall ON
0: Video Wall OFF
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x84
V.Wall_On
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x84
ERR
Checksum
V.Wall_On : Same as above
•• Nak
Header
Command
0xAA
0xFF
ID
Checksum
"ERR": A code showing what error has occurred
25
10x10 Video Wall Model
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Off
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
1
0x11
0x12
0x13
0x14
0x15
0x16
0x17
0x18
0x19
0x1A
0x1B
0x1C
0x1D
0x1E
0x1F
2
0x21
0x22
0x23
0x24
0x25
0x26
0x27
0x28
0x29
0x2A
0x2B
0x2C
0x2D
0x2E
0x2F
3
0x31
0x32
0x33
0x34
0x35
0x36
0x37
0x38
0x39
0x3A
0x3B
0x3C
0x3D
0x3E
0x3F
4
0x41
0x42
0x43
0x44
0x45
0x46
0x47
0x48
0x49
0x4A
0x4B
0x4C
0x4D
0x4E
0x4F
5
0x51
0x52
0x53
0x54
0x55
0x56
0x57
0x58
0x59
0x5A
0x5B
0x5C
0x5D
0x5E
0x5F
6
0x61
0x62
0x63
0x64
0x65
0x66
0x67
0x68
0x69
0x6A
0x6B
0x6C
0x6D
0x6E
0x6F
7
0x71
0x72
0x73
0x74
0x75
0x76
0x77
0x78
0x79
0x7A
0x7B
0x7C
0x7D
0x7E
N/A
8
0x81
0x82
0x83
0x84
0x85
0x86
0x87
0x88
0x89
0x8A
0x8B
0x8C
N/A
N/A
N/A
9
0x91
0x92
0x93
0x94
0x95
0x96
0x97
0x98
0x99
0x9A
0x9B
N/A
N/A
N/A
N/A
10
0xA1
0xA2
0xA3
0xA4
0xA5
0xA6
0xA7
0xA8
0xA9
0xAA
N/A
N/A
N/A
N/A
N/A
11
0xB1
0xB2
0xB3
0xB4
0xB5
0xB6
0xB7
0xB8
0xB9
N/A
N/A
N/A
N/A
N/A
N/A
12
0xC1
0xC2
0xC3
0xC4
0xC5
0xC6
0xC7
0xC8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
13
0xD1
0xD2
0xD3
0xD4
0xD5
0xD6
0xD7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
14
0xE1
0xE2
0xE3
0xE4
0xE5
0xE6
0xE7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
15
0xF1
0xF2
0xF3
0xF4
0xF5
0xF6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
26
Wall_SNo: Product Number code assigned to the product
10x10 Video Wall Model : ( 1 ~ 100)
Set Number
Data
1
0x01
2
0x02
...
...
99
0x63
100
0x64
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
Val2
4
'A'
0x89
Wall_Div
Wall_SNo
Checksum
•• Nak
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x89
ERR
Checksum
"ERR": A code showing what error has occurred
27
Chapter 03
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
――Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
――Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
――Connect the sound ports correctly: left = white and right = red.
Connecting to a PC
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
――Connecting parts may differ in different products.
Connection Using an HDMI Cable
――Check the types of ports at the back of the product you want to connect.
DISP
LAY
OUT
HDMI IN 1, HDMI IN 2
28
Connection Using an DP Cable
DISP
LAY
OUT
DP IN
•• Precautions for using DP
――Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your PC.
――The interface DP IN on the product and the provided DP cable are designed based on the
VESA standards. Using a DP cable that is not VESA compliant may cause the product to
function improperly. Samsung Electronics shall not be held responsible for any issues
from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
――To use the optimal resolution (3840x2160 @ 60Hz) when the input source is DisplayPort,
using a DP cable shorter than 5m is recommended.
――Disabling power-saving mode when the input source is DisplayPort may import new
resolution information and reset the task window size or location.
29
Connecting to a Video Device
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• You can connect a video device to the product using a cable.
――Connecting parts may differ in different products.
――Press the SOURCE button on the remote control to change the source.
Connection Using an HDMI Cable
Using an HDMI cable
•• For better picture and audio quality, connect to a digital device using an HDMI cable.
•• An HDMI cable supports digital video and audio signals, and does not require an audio
cable.
DISP
LAY
•• The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and,
if out of date, request an upgrade.
OUT
HDMI IN 1, HDMI IN 2
•• Be sure to use an HDMI cable with a thickness of 14 mm or less.
•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
•• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
30
Connecting the LAN Cable
――Connecting parts may differ in different products.
DISP
LAY
OUT
RJ45
•• Use Cat7(*STP Type) cable for the connection.
*Shielded Twisted Pair
31
Changing the Input source
Source allows you to select a variety of sources and change source device names.
Source
――The screen may not display correctly if an incorrect source is selected for the source device you want to convert
You can display the screen of a source device connected to the product. Select a source from source list to display
the screen of the selected source.
――The input source can also be changed by using the SOURCE button on the remote control.
to.
sSOURCE → Source
Edit
Source
sSOURCE → Source → u → Edit → E
Edit the name and device type of a connected external device.
MagicInfo S
Web Browser
HDMI 1
HDMI 2
–– The displayed image may differ depending on the model.
DisplayPort
•• The list can include the following source devices. Source devices on the list differ depending on the selected
source.
HDMI 1 / HDMI 2 / DisplayPort / Cable Box / Game Console / PC / Blu-ray player
•• You cannot edit the following sources.
MagicInfo S / URL Launcher / Web Browser
Information
INFO
You can see detailed information about the selected external device.
32
Web Browser
Settings
sSOURCE → Source → Web Browser → u → Settings → E
sSOURCE → Source → Web Browser → E
General
Hide Tabs and Toolbar automatically
If the browser tabs, menu or toolbar are not used for a while, they will automatically disappear. To make them
appear again, move the pointer or focus to the top of the screen.
•• Use / Do not use
Web Browser
Pop-up Blocker
Make your browsing experience more pleasant by blocking pop-up windows.
•• Use / Do not use
Reset Settings
–– The displayed image may differ depending on the model.
–– Connect a LAN cable to access Internet from the product, similar to accessing the
Internet from a computer.
All your customised web browser settings will be reset to their default values. Your bookmarks and history won't be
affected.
Search Engine
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Results page.
Choose the search engine you want to use.
•• Google / Bing
33
Privacy & Security
Blocked pages
Security Mode
Blocked pages
Provide warnings about unsafe pages or block access to enhance Web Browser security.
Block access to pages that you have listed in Blocked pages.
This may slow the Web Browser down.
•• Use / Do not use
Private Browsing
When Private Browsing is active, your browsing history won't be recorded.
•• Use / Do not use
Do Not Track
Ask websites not to track you.
•• Use / Do not use
JavaScript
Allow all sites to run JavaScript for a better browsing experience.
•• Use / Do not use
Clear History
Clear your entire browsing history.
Delete browsing data
Delete all browsing data such as cookies, cached images and data.
•• Use / Do not use
List of Blocked Pages
Block or unblock specific pages.
•• Add
Approved pages
Approved pages
Enable web access only to pages that you have approved.
•• Use / Do not use
Password for Approved pages
Set a password for managing Approved pages.
•• Set Password
List of Approved Pages
Approve specific pages or remove them from Approved pages.
•• Add
Your Bookmarks and History won't be affected.
34
Encoding
Refresh Options
Encoding
sSOURCE → Source → Web Browser → u → Refresh Options → E
Choose an encoding method for web pages. The current setting is Auto.
Refresh Interval
•• Auto / Manual (Current : Unicode)
Set the time for the web browser to wait before returning to the home page.
•• Off / 5 min / 10 min / 15 min / 30 min
Zoom
Set the zoom scale to apply when the web browser is refreshed.
•• 50% / 75% / 100% / 125% / 150%
Home Page
Set the website to display when the web browser is refreshed.
•• Samsung Display / Custom
Custom
Enter the URL to set as the home page.
•• Enter URL
――Available only when Home Page is set to Custom.
35
Chapter 04
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC.
- For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website.
MDC Programme Installation/
Uninstallation
Installation
――MDC installation can be affected by the graphics card, mother board and network
conditions.
1
Click the MDC Unified installation programme.
2
Select a language for installation. Next, click "OK".
3
When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
"Next".
4
In the "License Agreement" window displayed, select "I accept the terms in the license
agreement" and click "Next".
5
7
In the displayed "Ready to Install the Program" window, check the directory path to install
the programme in and click "Install".
8
Installation progress will be displayed.
9
Click "Finish" in the displayed "InstallShield Wizard Complete" window.
――Select "Launch MDC Unified" and click "Finish" to run the MDC programme immediately.
10 The MDC Unified shortcut icon will be created on the desktop after installation.
――The MDC execution icon may not be displayed depending on the PC system or product
specifications.
――Press F5 if the execution icon is not displayed.
Uninstallation
1
Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.
2
Select MDC Unified from the list and click Change/Remove.
In the displayed "Customer Information" window, fill out all the information fields and
click "Next".
6
In the displayed "Destination Folder" window, select the directory path you want to install
the programme in and click "Next".
――If the directory path is not specified, the programme will be installed in the default
directory path.
36
Connecting to MDC
Using MDC via RS-232C (serial data communications standards)
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
DISP
LAY
OUT
Monitor 1
RS232C IN RS232C OUT
Monitor 2
Computer
37
Using MDC via Ethernet
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
――Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.
DISP
LAY
OUT
Computer
RJ45
HUB
Monitor 1
Monitor 2
38
Connection using a cross LAN cable
――Multiple products can be connected using the RS232C IN / OUT port on the product.
Monitor 1
DISP
LAY
RJ45
OUT
RS232C OUT
Monitor 2
Computer
39
Chapter 05
Player feature
Accessible using the
button on the remote control.
Player
No.
→ Player → E
1
Select between internal or external memory.
2
Play content, templates and schedules configured on the server.
Play a range of content such as channels with schedules assigned, templates or files.
Player
Used
199.33 MB
Internal Memory
1
Filter By: All
5
•• You can view whether the server is connected (approval) in the Player screen.
To view whether the server is connected when a Network Channel is running,
press INFO on the remote.
Available
4.26 GB(95%)
1
6
2
2
3
Network File
–– The displayed image may differ depending on the model.
Network Channel will run.
3
Play content stored on the server.
4
Play a template stored in the internal memory.
5
Select a content type as criterion to search for a desired content list.
6
Set different options for Player.
Network Channel
My Templates
Select Network Channel from the Player screen. The No channels message
appears if no channel has been registered in Network Channel.
Options
No channels
4
Description
Viewing content
1
Select either internal or external memory. The files saved in the selected memory appear.
2
Select the desired file. The content appears on the screen. (For more information on
compatible file formats, see the “File formats compatible with Player” section.)
–– To use the Player feature, set Play via to MagicInfo in System.
40
When content is running
Control buttons on the remote
You can use buttons on your remote control to play, pause, or skip between content on the
playlist.
Button
Function
TOOLS
Brings up the menu bar.
INFO
Displays the information of the content.
►
Goes to next file or page.
◄
Goes to previous file or page.
E/∆/³
Plays or pauses slide show or video content.
´
Stops displaying content and goes to the Player screen.
π
Rewinds the video content.
µ
Fast forwards the video content.
Available menu
Press the TOOLS button on the remote control during content playback to configure settings.
Menu
Description
Playlist
View a list of content items currently playing.
Channel List
Network Channel / Internal Channel
Sound Mode
Customises the audio settings for the content currently playing.
Repeat
Set the repeat mode.
Background Music
Set the background music to be played when content is running.
Reset
Reset the background music.
Pause
Pause the background music.
Prev
Play the previous background music on the list.
Next
Play the next background music on the list.
――Reset, Pause, Prev, Next only appear when the background music is set.
41
File Formats Compatible with Player
•• Supported file systems include FAT32 and NTFS.
•• A file with a vertical and horizontal resolution larger than the maximum resolution cannot
be played.
Check the vertical and horizontal resolution of the file.
•• Check the supported video and audio Codec types and Versions.
•• Check the supported file versions.
–– PowerPoint version up to 97 – 2007 is supported
•• Only the last USB device that was connected is recognised.
Network Schedule Multiframe
Playback restrictions
•• A maximum of two video files (Video) can be played simultaneously.
•• In portrait playback mode, only one video file can be played at a time.
Template files and LFD(.lfd) files
Restrictions
•• Ensure a distributed folder (content / schedules) exists in Internal / USB memory.
Playback restrictions
•• A maximum of two video (Video) files can be played.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• Multiple videos (Video) cannot be played on a single display of a video wall
simultaneously.
Sound output restrictions
•• More than one sound output cannot be used.
•• Playback priority: network BGM > local BGM > video file in the main frame selected by the
user
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• LFD(.lfd) files are not supported.
Sound output restrictions
•• More than one sound output cannot be used.
•• Playback priority: network BGM > local BGM > video file in the main frame selected by the
user
――Network BGM: Settings can be configured in step 1 when creating a server schedule.
――Local BGM: BGM settings can be configured using the tools displayed after the TOOLS
button is pressed during Player playback.
――User-selected main frame: Main frame settings can be configured in step 2 when creating
a server schedule.
42
Contents
File Extension
Container
*.avi
AVI
*.mkv
MKV
*.asf
ASF
*.wmv
MP4
*.mp4
3GP
*.mov
MOV
*.3gp
*.vro
*.mpg
VOB
*.mpeg
PS
Video Codec
H.264 BP/MP/HP
Resolution
4096x2160
Frame rate
(fps)
4096X2160: 24
Bit rate
(Mbps)
40
3840X2160: 30
60
80
Motion JPEG
30
80
60
20
1920 x 1080
AC3
LPCM
HEVC (H.265 - Main, Main10, Main4:2:2 10)
MVC
Audio Codec
ADPCM(IMA, MS)
AAC
HE-AAC
WMA
FLV
Divx 3.11 / 4 / 5 / 6
DD+
VRO
MPEG4 SP/ASP
MPEG(MP3)
*.ts
TS
MPEG2
*.tp
SVAF
MPEG1
*.trp
DTS (Core , LBR)
Window Media Video v9 (VC1)
G.711(A-Law, μ-Law)
Microsoft MPEG-4 v1, v2, v3
*.mov
*.flv
Window Media Video v7(WMV1),v8(WMV2)
*.vob
H 263 Sorenson
*.svi
VP6
*.m2ts
30
20
*.mts
*.divx
*.webm
WebM
VP8
1920x1080
90
20
VP9
4096x2160
4096X2160: 24
20
Vorbis
3840X2160: 30
*.rmvb
RMVB
RV8/9/10 (RV30/40)
1920x1080
60
20
RealAudio 6
43
Video
•• 3D video is not supported.
•• Content with a resolution larger than the resolution
specified in the table above is not supported.
•• Video content with a Bit rate or Frame rate larger than
the rate specified in the table above can cause choppy
video during playback.
•• Video content will not play, or not play correctly, if there
is an error in the content or the container.
•• Some USB/digital camera devices may not be compatible
with the player.
Audio
•• Audio content with a Bit rate or Frame rate larger than
the rate specified in the table above can cause choppy
audio during playback.
•• Audio content will not play, or not play correctly, if there
is an error in the content or the container.
•• Some USB/digital camera devices may not be compatible
with the player.
•• Supports up to WMA 10 Pro 5.1 channel. WMA lossless
audio is not supported.
Image
•• Compatible image file format : JPEG, PNG, BMP
――32-bit, 24-bit and 8-bit BMP files are supported.
•• Supported maximum resolution : 4096 x 4096
•• Supported maximum file size: 20MB
•• Supported image effects : 9 effects
(Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe,
Random)
•• QCELP, AMR NB/WB are not supported.
•• Supports up to H.264, Level 4.1
•• H.264 FMO / ASO / RS, VC1 SP / AP L4 and AVCHD are not
supported.
•• For all Video codecs except MVC, VP8, VP6:
–– Below 1280 x 720: 60 frame max
–– Above 1280 x 720: 30 frame max
•• GMC 2 or higher is not supported.
•• Supports only BD MVC Spec.
•• Only one video file can play at a time if video files on the
monitor use incompatible codecs or the resolution is
1080 x 1920.
•• When a single video file is playing, Seamless mode is not
supported under the following conditions:
–– Incompatible codec (MVC, VP3, MJPEG) ↔
Incompatible codec
–– Incompatible codec ↔ Compatible codec
–– The resolution is different from that of the monitor
–– The frequency is different from that of the monitor
44
Power Point
•• Compatible document file formats
–– Extension : ppt, pptx
–– Version : Office 97 ~ Office 2007
•• Functions not supported
–– Animation effect
–– 3D shapes (which will be displayed in 2D)
–– Header and footer (some subitems are not supported)
–– Word Art
–– Align
A group alignment error may occur
–– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
––
––
––
––
––
Object insertion
Half-width characters
Letter spacing
Charts
Vertical text
Some subitems are not supported
PDF
•• Compatible document file formats
–– Extension : pdf
•• Functions not supported
–– Content less than 1 pixel not supported because of
performance degradation issue.
–– Masked Image, Tiled Image content not supported.
–– Content with Rotated Text, not supported.
–– 3D Shadow Effects not supported.
–– Some characters not supported
(Special characters may be corrupted)
WORD
•• Compatible document file formats
–– Extension : .doc, .docx
–– Version : Office 97 ~ Office 2007
•• Functions not supported
–– Page background effect
–– Some paragraph styles
–– Word Art
–– Align
A group alignment error may occur
–– 3D shapes (which will be displayed in 2D)
–– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
––
––
––
––
Charts
Half-width characters
Letter spacing
Vertical text
Some subitems are not supported
–– Slide notes and handout
–– Slide notes and handout
45
Template files
•• Creation/editing/playback are only available in Template.
LFD
•• Supported in Network Channel
•• Compatible document file formats
–– Extension : .lfd
46
File Formats Compatible with Video Wall
――Refer to the <MagicInfo Server user's manual> for further details.
Video
Image
•• 3D video is not supported.
•• Compatible image file format : Jpeg, bmp, png
•• Content with a resolution larger than the resolution specified in the
table above is not supported.
•• Supported maximum resolution : 15,360 x 8,640
――A higher resolution image may take longer to display on the screen.
•• Video content with a Bit rate or Frame rate larger than the rate
specified in the table above can cause choppy video during playback.
•• Video content will not play, or not play correctly, if there is an error in
the content or the container.
•• Some USB/digital camera devices may not be compatible with the
player.
•• Supports up to H.264, Level 4.1
•• H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not
supported.
•• For all Video codecs except MVC, VP8, VP6:
–– Below 1280 x 720: 60 frame max
–– Above 1280 x 720: 30 frame max
•• GMC 2 or higher is not supported.
•• Supports only BD MVC Spec.
•• Some codecs may not be supported in portrait playback mode.
47
Restrictions
•• Only one video (Video) file can be played per client.
――Different content files can be played on the displays of a video wall.
Two video (Video) files cannot be played on a single display of a video wall.
Available
Available
Not available
48
Schedule
You can check the content’s playback schedule on the server, imported from an external
storage, or on a mobile device.
No.
→ Schedule → E
Schedule
Connected
1
Network
Sun
Mon
Tue
Wed
Thu
Fri
1
Select between server and external memory.
2
View weekly schedule of content playback.
Select to view detailed information of each event.
Sat
AM
3
2
Information
All day
All day
All day
PM
All day
All day
Description
Location:
Internal Memory
View a thumbnail image and brief information of the content.
3
Date:
**-**-**** ~
**-**-****
Repeat:
Daily
Time:
All day
AM
–– The displayed image may differ depending on the model.
49
Clone Product
Export settings on the product to an external storage device. You can also import settings from an external storage
device.
This option is useful when assigning the same settings to several products.
→ Clone Product → E
MENU
When a duplicate file is not found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The No cloning file found on the external storage device. Export this device's settings to the external storage
device? message appears.
When a duplicate file is found on the external storage device
Clone Product
–– The displayed image may differ depending on the model.
1
Connect the external storage device, then run the Clone Product function.
2
The Cloning file found. Please select an option. message appears.
Run the Clone from External Storage Device or Clone to External Storage Device function.
–– Clone from External Storage Device: Copy settings saved on an external storage device to the product.
–– Clone to External Storage Device: Copy settings on the product to an external storage device.
――After configuration is complete, the product is rebooted automatically.
50
ID Settings
→ ID Settings → E
Assign an ID to a set.
Device ID
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
――Press u/d to select a number, and press E.
――Enter the number you want using the number buttons on the remote control.
Device ID Auto Set
This feature automatically allots an ID number to a device connected via an RS232C cable.
ID Settings
When multiple devices are connected, enable the feature on either the first or last device.
――This function is only available on the first device within an RS-232C daisy chain.
PC Connection Cable
–– The displayed image may differ depending on the model.
Select a method to connect to MDC to receive the MDC signal.
•• RS232C cable
Communicates with the MDC via a RS232C cable.
•• RJ-45 (LAN)/Wi-Fi Network
Communicate with MDC via the RJ45 cable.
51
Video Wall
→ Video Wall → E
Customise the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the
MagicInfo function.
Video Wall
You can activate or deactivate Video Wall.
To organise a video wall, select On.
•• Off / On
Video Wall
Horizontal x Vertical
This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
–– The displayed image may differ depending on the model.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices
can be set within the range 1 and 15.
――A videowall display can be split into a maximum of 100 screens.
――The Horizontal x Vertical option is only enabled when Video Wall is set to On.
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form
the videowall.
To rearrange products, use the direction buttons on the remote control to move a product to another desired
number. Press the E button.
――Screen Position allows you to split the screen into a maximum of 100 views (15x15). The maximum number of
views that can be split when products are connected via DP Loopout is also 100.
――The Screen Position option is only enabled when Video Wall is set to On.
――To use the function, make sure Horizontal x Vertical is configured.
52
Format
Select how to display images on the videowall display.
•• Full: Display images in full screen with no margin.
•• Natural: Display images in the original aspect ratio without enlarging or reducing the size.
――The Format option is only enabled when Video Wall is set to On.
53
Network Status
Check the current network and Internet connection.
→ Network Status → E
Network Status
–– The displayed image may differ depending on the model.
54
On/Off Timer
→ On/Off Timer → E
――You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want On Timer to turn on your product.
–– The check mark indicates days you’ve selected.
On/Off Timer
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
•• Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
•• Source: Select the input source of your choice.
–– The displayed image may differ depending on the model.
•• Content (when the Source is set to Internal/USB): From the USB device or internal memory device, select a
folder containing content you want to play when the product turns on. Content can include music, photo or
video files.
――This function is available only when a USB device is connected.
――If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function
does not operate correctly.
――If there is only one photo file in the USB, the Slide Show will not play.
――If a folder name is too long, the folder cannot be selected.
――Each USB you use is assigned its own folder. When using more than one of the same type of USB, make sure the
folders assigned to each USB have different names.
――We recommend that you use a USB memory stick and a multi card reader when using On Timer.
――The On Timer function may not work with USB devices with a built-in battery, MP3 players, or PMPs made by
some manufacturers because the product can take too long to recognise these devices.
55
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want Off Timer to turn off your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
Holiday Management
Timer will be disabled during a period specified as a holiday.
•• Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Done
button.
The period will be added to the list of holidays.
–– Start: Set the start date of the holiday.
–– End: Set the end date of the holiday.
――Delete: Delete selected items from the list of holidays.
――Edit: Select a holiday item and then change the date.
•• Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
–– Press E to select the On Timer and Off Timer settings you do not want to activate.
–– The selected On Timer and Off Timer will not activate.
56
Ticker
Input text while a video or image is displayed and display the text on the screen.
•• Off / On
→ Ticker → E
•• Message: Enter a message to display on the screen.
•• Time: Set the Start Time and End Time to display a Message.
•• Font options: Specify the text font and colour for the message.
•• Position: Select an orientation to display a Message.
•• Scroll: Specify the scroll Direction and Speed for the message.
•• Preview: Preview configured caption settings.
Ticker
–– The displayed image may differ depending on the model.
57
URL Launcher
For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
――To use the URL Launcher feature, set Play via to URL Launcher in System.
→ URL Launcher → E
URL Launcher
URL Launcher
–– The displayed image may differ depending on the model.
58
URL Launcher Settings
→ URL Launcher Settings → E
•• Install Web App: Enter URL to install the web application.
•• Install from USB Device: Install the web application from the USB storage device.
•• Uninstall: Remove the installed web application.
•• Timeout Setting: Set the timeout period for connecting to the URL.
•• Developer Mode: Enable developer mode.
URL Launcher
Settings
–– The displayed image may differ depending on the model.
59
Approving a connected device from the
server
――First configure the server Server Network Settings before device approval.
1
Access the server you have assigned to your device.
2
Enter your ID and password to log in.
4
Select Unapproved from the sub-menus.
5
Select the device from the list and click the Approve button.
6
Enter the information required to approve the device.
――Device Name: Enter the device name.
――Device Group: Select
to specify the group.
――Location: Enter the current location of the device.
3
Select Device from the top menu bar.
――Expired: Set expiry date for the device's approval. If you do not want to set the expiry
date, select Never expired.
――Pressing the INFO button on the remote when a network schedule is running will display
the details of the schedule. Check that the correct device has been selected by viewing
the device ID in the details.
60
Setting the current time
A schedule may not run if the time set on the device is different from the server's current time.
7
Select the All menu to check that the device has been registered.
8
When the device is approved by the server, the schedule registered in the selected group
1
Select Device from the side menu bar.
――For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's
2
Select your device.
――If a device is deleted from the list of devices approved by the server, the device will reboot
3
Select Edit → Setup.
4
Select Time Zone.
will be downloaded to the device. The schedule will run after it is downloaded.
manual>.
to reset its settings.
――When connecting to the server for the first time, the time on the product is set using the
GMT time of the region where the server is installed.
――The time on the product can be changed from the server as shown in step 3.
――Turning the product off and then on again will restore the time setting on the product to
the last time that was set from the server.
――For further details on how to manage the time (scheduling, holiday management, etc.), refer
to the <MagicInfo Lite Server user's manual>.
61
Chapter 06
Picture
The layout of the Picture menu options may vary depending on the product.
HDMI UHD Color
Picture
HDMI UHD Color
HDMI Black Level
Picture Size
m MENU → Picture → HDMI UHD Color → E
Auto
16:9 Standard
Reset Picture
–– The displayed image may differ depending on the model.
Enable to optimise picture quality for HDMI UHD connection.
•• HDMI 1 (Off / On)
•• HDMI 2 (Off / On)
•• Display Port (Off / On)
HDMI Black Level
m MENU → Picture → HDMI Black Level → E
Selects the black level on the screen to adjust the screen depth.
•• Normal / Low / Auto
――Available only in HDMI 1 and HDMI 2 mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p).
62
Picture Size
m MENU → Picture → Picture Size → E
choose size and aspect ratio picture displayed on screen.
Fit to Screen
Adjusts the picture position. When selected, the full programme image will be displayed. No
part of the image will be cut off.
•• Off / On / Auto
Picture Size
Zoom/Position
――Different screen adjustment options are displayed depending on the current input source.
Adjusts the picture zoom and position. This option is available when the input source is set to
HDMI 1, HDMI 2 (1080i/1080p), DisplayPort. Picture Size must be set to Custom for the option
to be available.
•• 16:9 Standard: Sets the picture to 16:9 Standard wide mode.
•• Custom: Changes the resolution to suit the user's preferences.
1
Press the d button to select Zoom/Position. Press the E button.
2
Select the Zoom or Position. Press the E button.
3
Press the u/d/l/r button to move the picture.
Auto Wide
4
Press the E button.
When set to On, your TV will automatically use the picture size recommneded by the
programme provider.
――If you want to reset the picture to its original position, select Reset in the Zoom/Position
•• 4:3: Sets the picture to basic (4:3) mode.
――Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause
image retention (screen burn) which is not covered by the warranty.
screen. The picture will be set to its default position.
4:3 Screen Size
Available only when picture size is set to Auto Wide. You can determine the desired picture size
at the 4:3 WSS (Wide Screen Service) size or the original size. Each European country requires
different picture size.
Reset Picture
m MENU → Picture → Reset Picture → E
Resets your current picture mode to its default settings.
63
Chapter 07
OnScreen Display
Display Orientation
OnScreen Display
Display Orientation
m MENU → OnScreen Display → Display Orientation → E
Message Display
Language
English
Reset OnScreen Display
Onscreen Menu Orientation
Set the menu screen orientation.
•• Landscape: Display the menu in landscape mode (default).
•• Portrait: Display the menu in portrait mode on the right side of the product screen.
–– The displayed image may differ depending on the model.
Source Content Orientation
Set the orientation of content from external devices connected to the product.
•• Landscape: Display the screen in landscape mode (default).
•• Portrait: Display the screen in portrait mode.
Aspect Ratio
Set the rotated screen to be either full screen or original.
•• Full Screen: Display the rotated screen in full screen.
•• Original ratio: Display the rotated screen in the original aspect ratio.
――Available only when Source Content Orientation is set to Portrait.
64
Message Display
Language
m MENU → OnScreen Display → Message Display → E
m MENU → OnScreen Display → Language → E
Source Info
Set the menu language.
――A change to the language setting will only be applied to the onscreen menu display. It will
Select whether to display the source OSD when the input source changes.
not be applied to other functions on your PC.
•• Off / On
No Signal Message
Select whether to display the no-signal OSD when no signal is detected.
•• Off / On
Reset OnScreen Display
m MENU → OnScreen Display → Reset OnScreen Display → E
This option returns the current settings under OnScreen Display to the default factory settings.
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
•• Off / On
Download Status Message
Select to display the status when downloading content from a server or other device.
•• Off / On
65
Chapter 08
Sound Adjustment
Configure the sound (Sound) settings for the product.
Sound Mode
Sound
Sound Mode
Standard
You can select a sound mode to suit your personal preferences.
Balance
•• Standard: Selects the normal sound mode.
Equaliser
Auto Volume
m MENU → Sound → Sound Mode → E
•• Music: Emphasises music over voices.
Off
Reset Sound
–– The displayed image may differ depending on the model.
•• Movie: Provides the best sound for movies.
•• Clear Voice: Emphasises voices over other sounds.
•• Amplify: Increase the intensity of high-frequency sound to allow a better listening experience for the hearing
impaired.
Balance
m MENU → Sound → Balance → E
Adjust speaker volume levels for sound balance optimisation.
•• Balance L/R: Adjusts the balance between the right and left speaker.
66
Equaliser
Reset Sound
m MENU → Sound → Equaliser → E
m MENU → Sound → Reset Sound → E
Adjust the equaliser to customise the volume and pitch, and enhance the richness of the sound
output.
Reset all sound settings to the factory defaults.
•• 100Hz / 300Hz / 1kHz / 3kHz / 10kHz (Bandwidth Adjustment): Adjusts the level of
specific bandwidth frequencies.
•• Reset: Resets the equaliser to its default settings.
――Available only when Sound Mode is set to Standard.
Auto Volume
m MENU → Sound → Auto Volume → E
The volume can vary depending on the channel.
Automatically equalise the volume level when switching to another channel.
•• Off / Normal / Night
Normal equalises the volume level on each channel, so that when you change channels, the
volume level is the same.
Night equalises and decrease the volume level on each channel, so each channel is quieter.
Night is useful at night, when you may want to keep the volume low.
――To use the volume control of a connected source device, set Auto Volume to Off. A change to
the volume control of the connected source device may not be applied if Auto Volume is set
to Normal or Night.
67
Chapter 09
Network
Network Status
Network
Network Status
m MENU → Network → Network Status → E
Open Network Settings
You can check the current network and Internet status.
Server Network Settings
Device Name
[Signage]Display 1
Open Network Settings
m MENU → Network → Open Network Settings → E
–– The displayed image may differ depending on the model.
Configure network settings to use various smart hub features such as Internet search, content sharing through a
home network and feature updates.
68
Network Settings
•• Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network
wall outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable.
See the diagram below.
LAN
The LAN Port on the Wall
RJ45
LAN
External Modem
(ADSL / VDSL)
The Modem Port on the Wall
Modem Cable
RJ45
LAN Cable
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an IP Sharer which is connected to an external modem. Use LAN cable for the
connection. See the diagram below.
LAN
The Modem Port on the Wall
External Modem
(ADSL / VDSL)
Modem Cable
IP Sharer
(having DHCP server)
LAN Cable
RJ45
LAN Cable
If you have a Dynamic Network, you should use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
must enter the IP address, subnet mask, gateway, and DNS values manually on your product
Cable Setup Screen when you set up the network connection. To get the IP address, subnet
mask, gateway, and DNS values, contact your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your computer.
――You can use ADSL modems that support DHCP if your network requires a Static IP address.
――ADSL modems that support DHCP also let you use Static IP addresses.
LAN Cable
69
Set the network connection to use Internet services such as perform software upgrades.
How to set up manually
Automatic Open Network Settings
1
Select Open Network Settings. The Open Network Settings session starts.
2
The network test screen appears and the verification process starts. Press Stop. The
Connect to the network using a LAN cable.
Make sure a LAN cable is connected first.
How to set up automatically
1
Select Open Network Settings. The Open Network Settings session starts.
2
The network test screen appears and verifies the network connection.
When the connection has been verified, the “Your device is connected to the Internet.
If you have any problems using online services, please contact your Internet service
provider.” message appears.
――If the connection process fails, check the LAN port connection.
verification process stops.
3
Select IP Settings on network connection screen. The IP Settings screen appears.
4
Select the field at the top, press E, and then set IP Settings to Enter manually. Repeat
the entry process for each field in the IP Address.
――Setting IP Settings to Enter manually automatically changes DNS Setting to Enter
manually.
5
screen appears and the verification process starts.
――If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section, network setup.
Manual Open Network Settings
Offices may use static IP addresses.
When done, select OK at the bottom of the page, and then press E. The network test
6
When the connection has been verified, the “Your device is connected to the Internet.
If you have any problems using online services, please contact your Internet service
provider.” message appears.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
Right click the Network icon on the bottom right of the screen.
2
In the pop-up menu that appears, click Status.
3
On the dialog that appears, click the Support tab.
4
On the Support Tab, click the Details button. The Network connection values are
displayed.
70
Server Network Settings
FTP Mode
Specify the FTP operating mode.
m MENU → Network → Server Network Settings → E
•• Active / Passive
Connect to server
Proxy server
To run Player connect to a network.
Set up your proxy server connection and related functions.
•• Server Address / SSL / Port
――If the SSL option is enabled, the server is configured to use https and data transfer is
Off / On
encrypted.
――Enter the server IP address and port number. Use 7001 as the port number. (If unable to
connect to the server using port number 7001, check with your server administrator to find
the correct port number and then change the port number.)
MagicInfo Mode
Select the appropriate MagicInfo Mode depending on the environment where you are using the
product.
•• Lite / Premium
Server Access
•• Address / Port / ID / Password
――Address / Port / ID and Password are enabled only when Proxy server is set to On.
Device Name
m MENU → Network → Device Name → E
Select or enter a device name.
This name can be shown on network remote controls over the network.
•• [Signage]Display 1 ~ 6 / User Input
Select a method to connect the server network.
•• Allow / Deny
71
Chapter 10
System
Accessibility
System
Accessibility
m MENU → System → Accessibility → E
Start Setup
Menu Transparency
Time
Adjust transparency of menu box.
Auto Source Switching
•• High / Low
Power Control
High Contrast
Eco Solution
Temperature Control
100
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the
option is selected.
•• Off / On
Enlarge
–– The displayed image may differ depending on the model.
Set whether to enlarge highlighted item in Menu.
•• Off / On
72
Start Setup
DST
Switches the DST (Daylight Saving Time) function on or off.
m MENU → System → Start Setup → E
Go through the initial setup steps like you did the first time you used this product.
――Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
Off / On
•• Start Date: Set the start date of Daylight Saving Time.
•• End Date: Set the end date of Daylight Saving Time.
•• Time Offset: Select the correct time offset your timezone.
――Start Date, End Date and Time Offset are enabled only when DST is set to On.
Time
Sleep Timer
m MENU → System → Time → E
(Off / 30 min / 60 min / 90 min / 120 min / 150 min / 180 min)
――Use the up and down arrows to select a period of time, and then press E. To cancel Sleep
You can configure Clock Set or Sleep Timer. You can also set the product to automatically turn
on or off at a specified time using the Timer function.
――Press the INFO button if you want to view the current time.
Clock Set
Select Clock Set. Select Date or Time, and then press E.
Automatically shuts off the product after a preset period of time.
Timer, select Off.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent
power overload (within the range 0–50 seconds).
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left
and right arrow buttons to move from one entry field to the next. Press E when done.
――You can set the Date and Time directly by pressing the number buttons on the remote
control.
73
Auto Source Switching
Primary Source
Specify Primary Source for the automatic input source.
m MENU → System → Auto Source Switching → E
Turning on the display with Auto Source Switching On, and the previous video source selection
is not active, the display will automatically search the different video input sources for active
video.
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched
for active video.
The Primary Source selection will be activated, if the current video source is not recognised.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognised, the display will perform
two searches for an active source, each search checking the primary and then secondary
source. If both searches fail, the display will return to the first video source and display a
message indicating that there is no signal.
Secondary Source
Specify Secondary Source for the automatic input source.
――The Secondary Source function is disabled if Primary Source is set to All.
Power Control
m MENU → System → Power Control → E
Auto Power On
When the Primary Source selection is set to All, the display will search all the video source
inputs twice in sequence looking for an active video source, returning back to the first video
source in the sequence if no video is found.
This feature automatically turns on the product as soon as it is plugged in. Pressing the power
button is not needed.
Primary Source Recovery
Max. Power Saving
Select whether to restore the selected primary input source when a primary input source is
connected.
――The Primary Source Recovery function is disabled if Primary Source is set to All.
Turns off the product to reduce power consumption after the PC has been left idle for a
specified period of time.
•• Off / On
•• Off / On
74
Standby Control
Eco Solution
You can set the screen standby mode to be applied when an input signal is received.
•• Auto
Power-saving mode will activate if no input signals are detected even though a source
device is connected to the display.
The message No Signal will appear if no source device is connected.
•• Off
The message No Signal will appear if no input signals are detected.
――If No Signal is displayed although a source device is connected, check the cable
connection.
――If No Signal Message is set to Off, the No Signal message does not appear.
If this is the case, set No Signal Message to On.
•• On
Power-saving mode will activate if no input signals are detected.
Network Standby
m MENU → System → Eco Solution → E
No Signal Power Off
Save power by turning the device off when no signal is received from any source.
•• Off / 15 min / 30 min / 60 min
――Disabled when an attached PC is in power saving mode.
――The product will automatically power off at a specified time. The time can be changed as
required.
Auto Power Off
The product will automatically turn off if you don’t press a button on the remote or touch a
button on product front panel within select hours to prevent overheating.
•• Off / 4 hours / 6 hours / 8 hours
This feature keeps the network power on when the product turns off.
•• Off / On
Power Button
The power button can be set to either turn on the power or turn on/off the power.
•• Power on only: Set the power button to turn on the power.
•• Power on and off: Set the power button to turn on/off the power.
Temperature Control
m MENU → System → Temperature Control → E
This function detects the internal temperature of the product. You can specify the temperature
range that is acceptable.
The default temperature is set to 100 °C.
The recommended operating temperature for this product is 95 to 100 °C (based on an ambient
temperature of 40 °C).
――The screen will become darker if the current temperature exceeds the specified temperature
limit. If the temperature continues to rise, the product will power off to prevent overheating.
75
Input Device Manager
Change PIN
m MENU → System → Input Device Manager → E
m MENU → System → Change PIN → E
Configure options for external input devices connected to the product.
The Change PIN screen will appear.
Keyboard Language
Configure the key combination used to change the input language.
Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in
Confirm New PIN.
The product has memorised your new PIN.
――Default password: 0 - 0 - 0 - 0
Keyboard type
Specify the keyboard type.
Input Language Shortcut
Select shortcut keys for switching between input languages.
Security
m MENU → System → Security → E
――Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
Play via
m MENU → System → Play via → E
Select the appropriate Play via mode depending on the environment where you are using the
product.
The home screen may be different depending on the setting.
•• MagicInfo / URL Launcher
Safety Lock On
All the menus and buttons of the product and remote control, except for the LOCK button on
the remote control, will be locked by the Safety Lock On function.
To unlock the menus and buttons, press any button and then enter the password (default
password: 0-0-0-0).
Turn on Power On Button the enable the remote control's Power button to turn on the device
while Safety Lock On is enabled.
Power On Button
Turn on this feature to enable the remote control's Power button to turn on the device while
Safety Lock On is enabled.
•• Off / On
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Button Lock
General
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
•• Off / On
USB Auto Play Lock
Select whether to automatically play MagicInfo content saved on a connected USB device.
m MENU → System → General → E
Smart Security
Security provided to protect your TV and connected storage devices against viruses includes.
Scan
•• Off
Play MagicInfo content saved on the USB device automatically.
Inspect the TV and connected storage devices to check for viruses.
•• On
Do not play MagicInfo content saved on the USB device automatically.
Isolated List
――Connecting a USB device containing MagicInfo content displays "USB Auto Play Lock :
On" for five seconds.
Touch Control Lock
Lock the touchscreen control mode to prevent devices from being controlled by touch input.
•• Off / On
This is the list of items that have been Isolated for containing viruses.
Real-Time Monitoring
Scans for viruses by monitoring the display device in real time.
Monitoring Results
Check the list of files, networks, and processes that have been blocked.
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Anynet+ (HDMI-CEC)
Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices that support
Anynet+ with your Samsung product remote. The Anynet+ system can be used only with
Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this
feature, check if there is an Anynet+ logo on it.
Troubleshooting for Anynet+
Problem
Anynet+ does not work.
Possible Solution
•• Check if the device is an Anynet+ device. The Anynet+
system supports Anynet+ devices only.
•• Check if the Anynet+ device power cord is properly
connected.
•• Check the Anynet+ device’s Video/Audio/HDMI cable
connections.
•• Off / On
――You can only control Anynet+ devices using the product remote control, not the buttons on
•• Check whether Anynet+ (HDMI-CEC) is set to On in the
System menu.
the product.
――The product remote control may not work under certain conditions. If this occurs, reselect
•• Check whether the remote control is Anynet+ compatible.
the Anynet+ device.
――Anynet+ works when the AV device supporting Anynet+ is in the standby or on status.
•• Anynet+ doesn’t work in certain situations. (initial setup)
――Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3 devices of
•• If you have removed and then reconnected the HDMI cable,
please make sure to search devices again or turn your
product off and on again.
the same type.
•• Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+.
•• Check if the Anynet+ device is properly connected to the
product and check if the Anynet+ (HDMI-CEC) is set to On in
the System menu.
I want to exit Anynet+.
•• Press the SOURCE button on the product remote control
and select a non- Anynet+ device.
The message
“Disconnecting
Anynet+ device ...”
appears on the screen.
•• You cannot use the remote control when you are configuring
Anynet+ or switching to a view mode.
The Anynet+ device
does not play.
•• You cannot use the play function when initial setup is in
progress.
•• Use the remote control after the product has completed
Anynet+ configuration or has finished switching to Anynet+.
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Problem
The connected device
is not displayed.
Possible Solution
•• Check whether or not the device supports Anynet+ functions.
•• Check whether or not the HDMI cable is properly connected.
•• Check whether Anynet+ (HDMI-CEC) is set to On in the
System menu.
•• Search Anynet+ devices again.
HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
•• Off / On
Game Mode
•• Anynet+ requires an HDMI connection. Make sure the device
is connected to your product with an HDMI cable.
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more
realistic gaming experience by selecting game mode.
•• Some HDMI cables may not support Anynet+ functions.
•• Off / On
――Precautions and limitations for Game Mode
•• If the connection is terminated because there has been a
power failure or the HDMI cable has been disconnected,
please repeat the device scan.
To disconnect the game console and connect another external device, set Game Mode to Off
in the setup menu.
Reset System
m MENU → System → Reset System → E
This option returns the current settings under system to the default factory settings.
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Chapter 11
Support
Software Update
Contact Samsung
m MENU → Support → Software Update → E
m MENU → Support → Contact Samsung → E
The Software Update menu lets you upgrade your product software to the latest version.
――Be careful not to turn off the power until the upgrade is complete. The product will turn off
View this information when your product does not work properly or when you want to upgrade
the software.
and on automatically after completing the software upgrade.
――When you upgrade software, all video and audio settings you have made will return to their
default settings. We advise you to write down your settings so that you can easily reset them
after the upgrade.
Update now
Update the software to the latest version.
Auto update
You can find information regarding our call centres and how to download products and
software.
――Contact Samsung and find the product Model Code and Software Version.
Reset All
m MENU → Support → Reset All → E
This option returns all the current settings for a display to the default factory settings.
This feature automatically updates the product when not in use.
•• Off / On
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Chapter 12
Playing photos and videos (Media Play)
Enjoy videos, photos files saved on a USB Mass Storage Class (MSC) device.
Play photos or videos saved on a storage device.
Play a variety of content using the following methods.
•• Using a USB device: Play media content such as videos and photos from a USB device.
•• Connecting a storage device: Play media content saved on a storage device such as a smartphone, camera, PC or cloud service.
Read the following before using media play with a USB device
Caution
•• Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost.
Samsung Electronics is not liable for any damage or loss of data.
•• Do not remove a USB device while it is loading.
•• If a USB device is connected using a USB extension cable, the USB device may not be recognised or files saved on the device may not be able to be read.
•• If the product does not recognise a connected USB device, the files on the USB device may be corrupted or may not be able to be played.
If this occurs, connect the USB device to the PC to format the device, then make sure the device is connected properly.
•• USB HDD greater than 2TB is not supported.
81
Compatible devices with media play
•• Some USB digital cameras, smartphones and audio devices may not be compatible with the product.
•• Media play is only compatible with USB MSC devices.
•• MSC device refers to a Mass Storage Class Bulk-Only Transport device.
Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs. (USB hubs are not supported.)
These MSC devices must be connected directly to a USB port on the product.
•• If more than one Picture Transfer Protocol (PTP) device is connected, only one will work at a time.
•• If multiple MSC devices are connected, some devices may not be recognised.
•• USB devices that require high power (higher than 500mA or 5V) may not be supported.
•• If an overheating warning message appears when a USB device is connected or used, the USB device may not be recognised or function properly.
•• The screensaver activates if the product is left idle for a period of time specified in Auto Protection Time.
•• Power-saving mode on some external hard disk drives may automatically deactivate after connecting to the product.
File system and formats
•• Media play may not function properly with unlicenced multimedia files.
•• Media Transfer Protocol (MTP) is not supported.
•• Supported file systems include FAT16, FAT32 and NTFS (read only).
•• Media play supports the sequential JPEG format.
It does not support the progressive JPEG format.
•• Images with a higher resolution take longer to be displayed on the screen.
•• The maximum JPEG resolution supported is 15360x8640 pixels.
•• If a file is incompatible or corrupted, a message Not Supported File Format. appears.
•• When sorting files in folder view mode, a maximum of 1000 files can be displayed in each folder.
•• If a USB device contains 8000 files and folders or more, some files and folders may not open.
•• DRM MP3 files downloaded from websites that charge a fee cannot be played.
Digital Rights Management (DRM) refers to a system for protecting the copyrights of data circulated via the Internet or other digital media by enabling
secure distribution and/or disabling illegal distribution of the data.
82
Using a USB device
Connecting a USB device
1
Turn on your product.
2
Connect a USB device containing photo and/or movie files to the USB port on the back or side panel of the product.
3
The Player page automatically appears as soon as a USB device connects to the product.
――If only one USB device is connected, files saved on the USB device are displayed automatically.
–– It is recommended to use a USB
HDD that has a power adapter.
――To view content saved on a USB device, connect the USB device to a USB port on the product.
Removing a USB device
Removing a USB device from Source
1
Press
on the remote control.
→ Player → Options → Safely Remove
–– It is recommended to remove a USB
device using the Safely Remove
function.
2
Select Safely Remove and wait until the USB device is disconnected. The USB device is disconnected.
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Features provided in the media content list page
→ Player → Storage device → USB
The media content list page on a storage device provides the following features.
•• Storage device
Internal Memory / USB
•• Filter By
Among Video, Image, PDF, Office and My Templates content saved on a storage device, view content files under a desired file format only.
•• Options
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Menu items in the media content list page
Play Selected
Send
Delete
Internal Memory
Storage
Safely Remove
Content Size
Slideshow Speed
Random
Slideshow Effect
Content Orientation
Landscape
Default content
MagicINFO
Reset
Select the content you want to play, then select the Play button at the top of the
screen.
–– The displayed image may differ depending on the model.
Option Name
Operations
Play Selected
Select the content you want to play, then select the play button at the top of the
screen.
Send
Select the content you want to send to the other device, then select the Send
button at the top of the screen.
Delete
Select the content you want to delete, then select the Delete button at the top
of the screen.
Storage
Select the save location for schedules downloaded from the magicInfo server
and other devices.
Safely Remove
Safely removes USB memory
Content Size
Set the screen size for content.
Slideshow Speed
Set the time each slide will play for.
Slideshow Effect
Set which transition effect to apply between image slides.
Content Orientation
Switch the orientation of playing content to Landscape or Portrait mode.
Default content
This default content will be displayed if you run a channel while no programmes
are scheduled on the channel.
Reset
Restore all the values under Options to the default when the product was
purchased.
85
Available buttons and features during photo playback
Pressing the E button or π, ∂, ∑, µ button displays the following buttons. The RETURN button makes the buttons disappear.
•• Pause / Play
Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder.
–– Pressing the INFO button while a
device name is selected will display
information about the selected
device.
–– Pressing the INFO button while a file
is selected will display information
about the selected file.
•• Previous / Next
View the previous or next photo.
Available buttons and features during video playback
Pressing the E button or π, ∂, ∑, µ button displays the following buttons. The RETURN button makes the buttons disappear.
•• Pause / Play
Pause or play a video.
The following features are available in pause mode. Note that sound cannot be heard in pause mode.
•• Rewind / Fast forward
Rewind or fast forward a video. Speed up playback up to 3x, if required. To change the playback speed to the original speed, select ∂.
•• Previous / Next
To play the previous video, select π twice. Selecting π once will play the current video from the beginning.
To play the next video, select µ
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Supported Subtitle and Media play file formats
Subtitle
External
Internal
•• MPEG-4 timed text (.ttxt)
•• Xsub
Container: AVI
•• SAMI (.smi)
•• SubStation Alpha
Container: MKV
•• SubRip (.srt)
•• SubViewer (.sub)
•• Advanced SubStation Alpha
Container: MKV
•• Micro DVD (.sub or .txt)
•• SubStation Alpha (.ssa)
•• SubRip
Container: MKV
•• Advanced SubStation Alpha (.ass)
•• Powerdivx (.psb)
•• MPEG-4 timed text
Container: MP4
Supported image resolutions
File Extension
Type
Resolution
*.jpg, *.jpeg
JPEG
15360 x 8640
*.png
PNG
1920 x 1080
*.bmp
BMP
1920 x 1080
*.mpo
MPO
15360 x 8640
87
Supported music file formats
File Extension
Type
Codec
Comments
*.mp3
MPEG
MPEG1 Audio Layer 3
*.m4a, *.mpa, *.aac, *.3ga
MPEG4
AAC
*.flac
FLAC
FLAC
The Seek (jump) function is not supported.
Supports up to 2 channel
Supported Video Formats
•• Video content will not play, or not play correctly, if there is an error in the content or the container.
•• Sound or video may not work if the contents have a standard bitrate/frame rate above the compatible Frame/sec listed in the table above.
•• If the Index Table is in error, the Seek (Jump) function is not supported.
•• You may experience file stuttering while playing a video through a network connection.
•• The menu may take longer to appear if the video’s bit rate exceeds 10Mbps.
•• Some USB/digital camera devices may not be compatible with the player.
Video Decoder
Audio Decoder
Supports up to H.264, Level 4.1
Supports up to WMA 10 Pro 5.1 channel.
H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported.
WMA lossless audio is not supported.
For all Video codecs except MVC, VP8, VP6:
QCELP, AMR NB/WB are not supported.
•• Below 1280 x 720: 60 frame max
If Vorbis is only in Webm container, supports up to 2 channel.
•• Above 1280 x 720: 30 frame max
GMC 2 over is not supported.
Supports only BD MVC Spec.
88
File
Extension
Container
*.avi
AVI
*.mkv
MKV
*.asf
ASF
*.wmv
MP4
*.mp4
3GP
*.mov
VRO
*.3gp
VOB
*.vro
PS
*.mpg
TS
Video Codec
DivX 3.11 / 4.x / 5.x / 6.x
Resolution
1920 x 1080
Frame rate
(fps)
6~30
Bit rate
(Mbps)
30
Audio Codec
AC3
LPCM
ADMPCM
MPEG4 SP / ASP
(IMA, MS)
AAC
HE-AAC
H.264 BP / MP / HP
WMA
DD+
Motion JPEG
MPEG(MP3)
*.mpeg
DTS Core
*.ts
Window Media Video v9
G.711(ALaw,μ-Law)
*.tp
*.trp
MPEG2
*.mov
*.flv
MPEG1
*.vob
*.svi
*.m2ts
*.mts
*.divx
*.webm
WebM
VP6
640 x 480
MVC
1920 x 1080
VP8
4
24 / 25 / 30
40
6 ~ 30
8
Vorbis
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Chapter 13
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Testing the Product
–– Before calling Samsung Customer
Service Centre, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Centre.
–– If the screen remains blank, check
the PC system, video controller and
cable.
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).
90
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connection is
secure.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product
and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
Screen issue
The power LED is off. The screen will not switch on.
Make sure that the power cord is connected.
No Signal is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
91
Screen issue
The screen is not clear. The screen is blurry.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky.
There are shadows or ghost images left on the screen.
Picture quality of the product is different from the dealer
shop where it was purchased.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to the
Additional Information on the product menu and the Standard Signal Mode Table.
Use an HDMI cable to obtain high-definition (HD) picture quality.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
The product will turn off automatically.
Go to System and make sure Sleep Timer is set to Off.
Press any key on the keyboard or move the mouse to return to the previous screen.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after
10 to 15 minutes.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
The brightness and colour do not look normal.
Go to System and adjust the Eco Solution settings.
Reset the screen settings to the default settings.
92
Screen issue
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Centre to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
The screen cannot be displayed in full screen.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and
bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your
PC sound card or software programme.
93
Sound issue
Video is available but there is no sound.
If an HDMI cable is connected, check the audio output settings on the PC.
If a source device is used
•• Make sure the audio cable is properly connected to the audio input port on the product.
•• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the
cable box may need to be changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
There is audible sound when the volume is muted.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
94
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a
wall, it is recommended to use right-angle cables.
When I try to change the PC resolution, a message "The
defined resolution is not supported." appears.
The message "The defined resolution is not supported." appears if the input source resolution
exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode.
Displayed picture colours may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
Make sure to connect the audio cable to the correct input jack to enable audio.
Some PC graphics cards may not automatically recognise HDMI signals that do not include
sound. In this case, manually select a sound input.
95
Other issue
The IR sensor is not functioning.
Make sure the sensor light turns on when a button is pressed on the remote control.
•• If the sensor light does not turn on, turn the power switch off and then on again on the
back of the product.
(The power LED lights up red when the screen is switched off.)
If the sensor light still does not turn on after the power switch is turned off and then on
again, an internal jack may be disconnected.
Contact your nearest service centre to have the product serviced.
•• If the sensor light that is on does not flash red when a button is pressed on the remote
control, the IR sensor may be defective.
Contact your nearest service centre to have the product serviced.
•• This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
In power-saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to System → Power Control and set Max. Power Saving to Off. Alternatively, configure the
PC display output settings again. Ensure the set is turned on.
When booting the PC with the input source set to
DisplayPort the BIOS and booting screens do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort.
96
Q&A
Question
How can I change the frequency?
Answer
Set the frequency on your graphics card.
•• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced →
Monitor and adjust the frequency in Monitor Settings.
•• Windows ME/2000: Go to Control Panel → Display → Settings → Advanced → Monitor and adjust the
frequency in Monitor Settings.
–– Refer to the user manual for your
PC or graphics card for further
instructions on adjustment.
•• Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize → Display
Settings → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution →
Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust
resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
•• Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter
properties → Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
•• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings and adjust the
resolution.
•• Windows ME/2000: Go to Control Panel → Display → Settings and adjust the resolution.
•• Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize → Display
Settings and adjust the resolution.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution and
adjust the resolution.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust
Resolution and adjust the resolution.
•• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.
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Question
How do I set powersaving mode?
Answer
•• Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen
Saver Settings or BIOS SETUP on the PC.
•• Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS
SETUP on the PC.
•• Windows Vista: Set power-saving mode in Control Panel → Appearance and Personalization →
Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize
→ Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 8: Set power-saving mode in Settings → Control Panel → Appearance and Personalization →
Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 10: Set power-saving mode in Settings → Personalization → Lock screen → Screen timeout
settings → Power & sleep or BIOS SETUP on the PC.
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Chapter 14
Specifications
General
Model Name
SBB-SSF
Power Supply
AC100-240V~ 50/60Hz
Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label.
Environmental
considerations
Operating
Temperature : 0 °C - 40 °C (32 °F - 104 °F)
* For installing the housing, keep the internal temperature at 40 ℃ or below.
Humidity : 10% - 80%, non-condensing
Storage
Temperature : -20 °C - 45 °C (-4 °F - 113 °F)
Humidity : 5% - 95%, non-condensing
Supported models
DCE, QMF
――Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system
optimises the monitor settings. Monitor installation takes place automatically. However, you can customise the installation settings if desired.
――This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate
measures.
――For detailed device specifications, visit the Samsung Electronics website.
99
Preset Timing Modes
――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
――Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85 Hz, change the
vertical frequency to 60 Hz using the CDT product before you exchange it with the LCD product.
–– Horizontal Frequency
The time required to scan a single
line from the left to the right side of
the screen is called a horizontal cycle.
The reciprocal number of a horizontal
cycle is called horizontal frequency.
Horizontal frequency is measured in
kHz.
–– Vertical Frequency
The product displays a single image
multiple times per second (like a
fluorescent light) to display what
the viewer sees. The rate of a single
image being displayed repeatedly per
second is called vertical frequency
or refresh rate. Vertical frequency is
measured in Hz.
Synchronization
Resolution
Horizontal Frequency
30 - 135 kHz
Vertical Frequency
30 - 75 Hz
Optimum resolution
3840 x 2160 @ 60 Hz
Maximum resolution
3840 x 2160 @ 60 Hz
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal
transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings
according to the following table by referring to the graphics card user manual.
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 720 x 400
31.469
70.087
28.322
-/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
MAC, 832 x 624
49.726
74.551
57.284
-/-
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA, 640 x 480
31.469
59.940
25.175
-/-
VESA, 640 x 480
37.861
72.809
31.500
-/-
VESA, 640 x 480
37.500
75.000
31.500
-/-
VESA, 800 x 600
35.156
56.250
36.000
+/+
100
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 800 x 600
46.875
75.000
49.500
+/+
VESA, 1024 x 768
48.363
60.004
65.000
-/-
VESA, 1024 x 768
56.476
70.069
75.000
-/-
VESA, 1024 x 768
60.023
75.029
78.750
+/+
VESA, 1152 x 864
67.500
75.000
108.000
+/+
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
-/+
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
VESA, 1366 x 768
47.712
59.790
85.500
+/+
VESA, 1440 x 900
55.935
59.887
106.500
-/+
VESA, 1600 x 900
60.000
60.000
108.000
+/+
VESA, 1680 x 1050
65.290
59.954
146.250
-/+
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
VESA, 3840 x 2160
67.500
30.000
297.000
+/+
VESA, 3840 x 2160
135.000
60.000
594.000
+/+
101
Chapter 15
Appendix
Responsibility for the Pay Service (Cost to
Customers)
――When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• If a service technician gives instructions on how to use product or simply adjusts options
without disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
•• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If customer requests instructions on how to use because of another company's product.
•• If customer requests instructions on how to use the network or another company's
programme.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•• External impact or drop.
•• Use of supplies or separatly sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
•• Remodeling or repairing the product by customer.
•• Using it with incorrect voltage or non-authorised electrical connections.
•• Not following the "cautions" in User Manual.
Others
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
――If customer requests a service in case the product has no defect, service fee may be charged.
So please read User Manual first.
•• If customer requests software installation and setup for the product.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through
home-shopping or online.
102
Licence
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, Pro Logic, and the double-D symbol are
trademarks of Dolby Laboratories.
For DTS patents, see http://patents.dts.com. Manufactured under license
from DTS, Inc. DTS, the Symbol, DTS in combination with the Symbol, DTS
Premium Sound|5.1, DTS Digital Surround, DTS Express, and DTS Neo2:5
are registered trademarks or trademarks of DTS, Inc. in the United States
and/ or other countries. © DTS, Inc. All Rights Reserved.
For DTS patents, see http://patents.dts.com. Manufactured under license
from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol
together are registered trademarks, and HEADPHONE:X and the DTS
HEADPHONE:X logo are trademarks of DTS, Inc. © DTS, Inc. All Rights
Reserved.
DivX Certified® to play DivX® video up to HD 1080p, including premium
content.
DivX®, DivX Certified® and associated logos are trademarks of DivX,
LLC and are used under license.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your
registration code in the DivX VOD section of your device setup menu.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710;
8,656,183; 8,731,369; RE45,052.
This device supports DivX Plus Streaming® for enjoying HD movies and TV shows with
advanced features (multi-language subtitles, multiple audio tracks, chapters, smooth FF/RW,
etc.) streamed to your device.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the product
menu. Open Source Licence Notice is written only English.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
For information on the Open Source Licence Notice, contact the Samsung Customer Centre or
send email to oss.request@samsung.com.
103
Terminology
480i / 480p / 720p / 1080i /
1080p____ Each of the scanning
rates above refers to the number of
effective scanning lines that decides
the screen resolution. The scanning
rate may be indicated in i (interlaced)
or p (progressive), depending on the
scanning method.
- Scanning
Scanning refers to a process of
sending pixels that form an image
progressively. A larger number of
pixels will deliver a clearer and more
vivid picture.
- Progressive
In progressive scan mode, all lines
of pixels are scanned one by one
(progressively) on the screen.
- Interlaced
In interlaced scan mode, every
other line of pixels is scanned from
top to bottom first and then the
remaining lines of pixels (that were
not scanned) are scanned.
Non-interlace Mode and Interlace
Mode____ Non-interlace mode
(progressive scan) displays a
horizontal line from the top to the
bottom of a screen progressively.
Interlace mode displays the odd
number lines first and the even
number lines next. Non-interlace
mode is mainly used in monitors
as it produces screen clarity and
interlace mode is mainly used in
TVs.
Vertical Frequency____ The product
displays a single image many times
per second (like a fluorescent light
that flickers) to display an image for
a viewer to see. The rate of a single
image being displayed repeatedly
per second is called vertical
frequency or refresh rate. Vertical
frequency is measured in Hz.
E.g. 60Hz refers to a single image
being displayed 60 times in one
second.
Dot Pitch____ The screen consist of
red, green and blue dots. A shorter
distance between the dots produces
a higher resolution. Dot pitch refers
to the distance between the shortest
distance between dots of the same
colour. Dot pitch is measured in
millimetres.
Horizontal Frequency____ The
time required to scan a single line
from the left to the right side of
the screen is called a horizontal
cycle. The reciprocal number of a
horizontal cycle is called horizontal
frequency. Horizontal frequency is
measured in kHz.
Source____ Input source refers to
a video source device connected to
the product such as a camcorder or
video or DVD player.
Plug & Play____ Plug & Play is a
function that allows the automatic
exchange of information between
a monitor and PC to produce an
optimum display environment.
The product uses VESA DDC
(international standard) to execute
Plug & Play.
Resolution____ Resolution is the
number of horizontal dots (pixels)
and vertical dots (pixels) that
form a screen. It represents the
level of display detail. A higher
resolution enables more data to
be displayed on the screen and is
useful to perform multiple tasks
simultaneously.
E.g. A resolution of 1920 X 1080
consists of 1,920 horizontal pixels
(horizontal resolution) and 1,080
vertical pixels (vertical resolution).
DVD (Digital Versatile Disc)____
DVD refers to a CD-sized mass
storage disk where you can save
multimedia (audio, video or game)
applications using MPEG-2 video
compression technology.
HDMI (High Definition Multimedia
Interface)____ It is an interface that
can be connected to a digital audio
source as well as a high-definition
video source by using a single cable
without compression.
Multiple Display Control (MDC)____
MDC (Multiple Display Control) is
an application that allows multiple
display devices to be controlled
simultaneously using a PC.
Communication between a PC and
monitor takes place using RS232C
(serial data transmission) and RJ45
(LAN) cables.
104
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