Samsung | 400CXN-2 | Samsung Large Format Display 400CXn-2 Quick Guide

LCD DISPLAY
quick start guide
400CX-2, 400CXN-2, 460CX-2, 460CXN-2
ii
Introduction
Package Contents
Note
Please make sure the following items are included with your LCD Display.
If any items are missing,contact your dealer.
Contact a local dealerto buy optional items.
Checking the Contents of the Package
Remove the lock from the package box, as shown in the figure above.
Lift up the package box Check the contents of
by holding the grooves
the package.
on both sides of the
package box.
Remove the Styrofoam
and vinyl cover.
Note
" After unpacking the package, make sure to check the contents of the package.
" Make sure to keep the package box for transporting the product in the future.
Unpacking
LCD Display
9
Introduction
Manuals
Quick Setup Guide
Warranty Card
User's Guide
(Not available in all locations)
MagicInfo Software CD,
MagicInfo Manual CD
(Applicable to the CXN-2
model only)
Cables
Power Cord
Others
Remote Control
Batteries (AAA X 2)
(Not available in all locations)
Sold separately
DVI Cable
LAN Cable
(Applicable to the CXN-2
model only)
10
Wall Mount KIT
Introduction
Sold separately
Component to D-sub
Cable
Semi Stand KIT
D-Sub Cable
Your LCD Display
Front
MENU button [MENU]
Opens the on-screen menu and exits from the menu. Also use to exit
the OSD menu or return to the previous menu.
Navigate buttons (Down-Up buttons) / Channel buttons
Moves from one menu item to another vertically or adjusts selected
menu values.
/ When OSD is not on the screen, press the button to adjust channels.
Adjust buttons (Left-Right buttons) / Volume buttons
Moves from one menu item to another horizontally or adjusts selected
menu values. When OSD is not on the screen, press the button to
adjust volume.
ENTER button [ENTER]
Activates a highlighted menu item.
SOURCE button [SOURCE]
Switches from PC mode to Video mode. Selects the input source that
an external device is connected to.
11
Introduction
[PC] → [DVI] → [AV] → [Component] → [HDMI]→ [MagicInfo] →
[TV]
Note
MagicInfo supports the CXN-2 model only.
D.MENU
Opens the on-screen D.MENU.
Power button [ ]
Use this button for turning the LCD Display on and off.
Brightness Sensor (Optional)
Automatically detects the surrounding brightness it accordingly.
This function is activated only on the models equipped with an auto
brightness sensor.
Power indicator
Shows PowerSaver mode by blinking green
Note
See PowerSaver described in the manual for further information regarding power saving functions. For energy conservation, turn your
LCD Display OFF when it is not needed or when leaving it unattended
for long periods.
Remote Control Sensor
Aim the remote control towards this spot on the LCD Display.
Rear
Note
For detailed information concerning cable connections, refer to Connecting Cables
under Setup. The LCD Display 's configuration at the back may vary slightly depending
on the model.
12
Introduction
POWER S/W ON [│ ] / OFF [O]
Switches the LCD Display On/Off.
POWER
The power cord plugs into the LCD Display
and the wall outlet.
RS232C OUT/IN (RS232C Serial
PORT)
MDC(Multiple Display Control) Program
Port
RGB/COMPONENT IN (PC Video Connection Terminal)
" Use a D-Sub Cable (15 pin D-Sub) PC mode (Analog PC)
" Connect the RGB/COMPONENT IN
port on the monitor to the COMPONENT port on the external device using
the D-SUB to COMPONENT cable.
" Connect the RGB/COMPONENT IN
port on the monitor to the BNC port on
the PC using the D-SUB to BNC cable.
DVI IN (PC Video Connection Terminal)
Use a DVI Cable (DVI-D to DVI-D) - DVI
mode (Digital PC)
13
Introduction
DVI/RGB/HDMI AUDIO IN(PC/DVI/
HDMI(PC) Audio connection terminal(input))
AV / COMPONENT AUDIO IN [R- AUDIO- L]
Connect the port of the DVD, VCR (DVD /
DTV Set-Top Box) to the [ R- AUDIO - L]
port of the LCD Display.
DVI OUT
" Connect a monitor to another monitor
through a DVI cable.
" Connect the DVI OUT port on the monitor to the HDMI IN port on the other
monitor using the DVI to HDMI cable.
" DVI, HDMI and network signals sent via
the DVI OUT port are displayed on the
second display which has the DVI IN
port.
AV IN [VIDEO]
Connect the [ VIDEO ] terminal of your
monitor to the video output terminal of the
external device using a VIDEO cable.
AUDIO OUT
Headphone/External speaker output terminal.
HDMI IN
Connect the HDMI terminal at the back of
your LCD Display to the HDMI terminal of
your digital output device using a HDMI
cable.
Up to HDMI cable 1.0 can be supported.
14
Introduction
COMMON INTERFACE
This contains information on CAM inserted
in the CI slot and displays it.
When not inserting CI CARD in some
channels, Scramble Signal is displayed on
the screen.
You can install the CAM anytime whether
the TV is ON or OFF.
SERVICE
This is a reserved terminal used for servicing.
ANT IN
Connect the CATV cable or TV antenna
cable to the " ANT IN" port on the rear side
of the LCD Display. Make sure to use a TV
antenna cable (sold separately) as the
antenna cable.
RGB OUT
Note
(Applicable to the CXN-2 model only)
LAN (LAN Connection Terminal)
Note
(Applicable to the CXN-2 model only)
USB(USB Connection Terminal)
Keyboard / Mouse, Mass Storage Device
Compatible.
Note
(Applicable to the CXN-2 model only)
15
Introduction
Kensington Lock
The Kensington Lock is a device used to
physically fix the system when using it in
a public place. The locking device has to
be purchased separately. The appearance
and locking method may differ from the
illustration depending on the manufacturer. Refer to the manual provided with the
Kensington Lock for proper use. The locking device has to be purchased separately.
Note
The location of the Kensington Lock may
be different depending on the model.
Using the Anti-Theft Kensington
Lock
1.
Insert the locking device into the Kensington slot on the LCD Display
and turn it in the locking direction
.
2.
Connect the Kensington Lock cable.
3.
Fix the Kensington Lock to a desk or
a heavy stationary object.
Note
See Connecting Cables for further information regarding cable connections.
Remote Control
Note
The performance of the remote control may be affected by a TV or other electronic
device operating near the LCD Display , causing a malfunction due to interference with
the frequency.
16
Introduction
POWER
OFF
Number Buttons
DEL
/ GUIDE button
+ VOL SOURCE
D.MENU
TOOLS
Up-Down Left-Right buttons
INFO
COLOR BUTTONS
TTX/MIX
MTS/DUAL
ENTER/PRE-CH
MUTE
CH/P
TV
MENU
RETURN
EXIT
MagicInfo
1.
POWER
Turns the product On.
2.
OFF
Turns the product Off.
3. Number Buttons
4. DEL
ton
/ GUIDE but-
Press to change the channel.
The "-" button is used to select Digital channels. For
example, channel 4-1.
Electronic Program Guide (EPG) display.
- This fuction does not work for this LCD Display.
5. + VOL 6.
SOURCE
Adjusts the audio volume.
Press the button to change the input signal SOURCE.
Changing the SOURCE is only allowed for external devices that are connected to the LCD Display at the time.
7.
D.MENU
DTV menu display
- This Function does not work for this LCD Display.
17
Introduction
8. TOOLS
Use to quickly select frequently used functions.
9. Up-Down
buttons
10.
Left-Right
INFO
11. COLOR BUTTONS
Moves from one menu item to another horizontally, vertically or adjusts selected menu values.
Current picture information is displayed on the upper left
corner of the screen.
Press to add or delete channels and to store channels
to the favorite channel list in the “Channel List” menu.
- This fuction does not work for this LCD Display.
12.
TTX/MIX
TV channels provide written information services via teletext.
- This fuction does not work for this LCD Display.
- Teletext Buttons
For more information >TTX / MIX
13. MTS/DUAL
- This fuction does not work for this LCD Display.
MTSYou can select MTS (Multichannel Television Stereo)
mode.
FM Stereo
Audio Type
MTS/S_Mode
Mono
Mono
Default
Stereo
Manual
Mono ↔ Stereo Change
SAP
Mono ↔ SAP
Mono
DUALSTEREO/MONO, DUAL l / DUAL ll and MONO/NICAM
MONO/NICAM STEREO can be operated depending on
the broadcasting type by using the DUAL button on the
remote control while watching TV.
14.
ENTER/PRE-CH
This button is used to return to the immediately previous
channel.
- This fuction does not work for this LCD Display.
15.
16.
MUTE
CH/P
Pauses (mutes) the audio output temporarily. This is
displayed on the lower left corner of the screen. The
audio comes back on if MUTE or - VOL + is pressed in
the Mute mode.
In TV mode, selects TV channels.
- This fuction does not work for this LCD Display.
17. TV
Selects the TV mode directly.
- This fuction does not work for this LCD Display.
18
Introduction
18.
MENU
Opens the on-screen menu and exits from the menu or
closes the adjustment menu.
19.
RETURN
Returns to the previous menu.
20.
EXIT
Exits from the menu screen.
21. MagicInfo
MagicInfo Quick Launch Button.
Mechanical Layout (400CX-2 ,400CXN-2)
Mechanical Layout
Installation Wall Mount VESA Bracket
" When installing VESA, make sure to comply with the international VESA standards.
" Purchasing VESA Bracket and Installation Information : Please contact your nearest
SAMSUNG Distributor to place an order.
" At least 2 persons are needed in order to move the LCD Display.
" SAMSUNG is not responsible for any product damage or any injury caused by you
installing the Monitor on a wall by yourself.
19
Introduction
Dimensions
Notice
For securing the bracket on a wall, use only machine screws of 6 mm diameter and 8
to 12 mm length.
Wall Bracket Installation
" Contact a technician for installing the wall bracket.
" SAMSUNG Electronics is not responsible for any damages to the product or persons
if you elect to install the unit on your own.
" This product is for installing on cement walls. The product may not stay in place
when installed on plaster or wood.
Components
Only use the components and accessories shipped with the product.
Wall Bracket(1)
Hinge(Left 1, Right Plastic Screw Screw
1)
Hanger (A)(11) (B)(4)
(4)
Wall Bracket Assembly
Note
There are two hinges(left and right). Use the correct one.
20
Anchor
(11)
Introduction
1.
Insert and tighten the Captive Screw in the direction of the arrow.
When done, mount the wall bracket on the wall.
There are two hinges(left and right). Use the correct one.
2.
A -
Captive Screw
B -
Wall Bracket
C -
Hinge (Left)
D -
Hinge (Right)
Before drilling into the wall, check if the length between the two locking holes at
the back of the product is correct.
If the length is too short or long, loosen all or some of the 4screws on the wall
bracket to adjust the length.
A -
3.
Length between the two locking holes
Check the installation diagram and mark the drill points on the wall. Use the 5.0 mm
bit to drill holes deeper than 35 mm. Fix each anchor in the corresponding hole.
Match each of the brackets and hinge holes to the corresponding anchor holes and
insert and tighten the 11 screws A.
21
Introduction
To mount the product on the wall bracket
The shape of the product may vary depending on the model. (The assemblies of the
plastic hanger and the screw are the same)
1.
Remove the 4 screws on the back of the product.
2.
Insert screw B into the plastic hanger.
Notice
" Mount the product on the wall bracket and make sure it is properly fixed to the
left and right plastic hangers.
" Be careful when installing the product on the bracket as fingers can be caught
in the holes.
" Make sure the wall bracket is securely fixed to the wall, or the product may not
stay in place after installation.
3.
Tighten the 4 screws in step 2 (plastic hanger + screw B)to the rear holes of the
product.
22
Introduction
4.
Remove safety pin (3) and insert the 4 product holders into the corresponding
bracket holes (1). Then place the product(2) so that it is firmly fixed to the bracket.
Make sure to re-insert and tighten the safety pin (3) to securely hold the product
to the bracket.
A -
LCD Display
B -
Wall Bracket
C -
Wall
Wall Bracket Angle Adjustment
Adjust the bracket angle to -2° before installing it on the wall.
1.
Fix the product to the wall bracket.
2.
Hold the product at the top in the center and pull it forward (direction of the arrow)
to adjust the angle.
Note
You can adjust the bracket angle between -2° and 15°.
23
Introduction
Make sure to use the top center, and not the left or the right side of the product to adjust
the angle.
Mechanical Layout (460CX-2 ,460CXN-2)
Mechanical Layout
Installation VESA Bracket
" When installing VESA, make sure to comply with the international VESA standards.
" Purchasing VESA Bracket and Installation Information : Please contact your nearest
SAMSUNG Distributor to place an order. After your order is placed, installation professionals will visit you and install the bracket.
" At least 2 persons are needed in order to move the LCD Display.
" SAMSUNG Electronics is not responsible for any damage to the product or persons
if you elect to install the unit on your own.
24
Introduction
Dimensions
Notice
For securing the bracket on a wall, use only machine screws of 6 mm diameter and 8
to 12 mm length.
Wall Bracket Installation
" Contact a technician for installing the wall bracket.
" SAMSUNG Electronics is not responsible for any damage to the product or persons
if you elect to install the unit on your own.
" This product is for installing on cement walls. The product may not stay in place
when installed on plaster or wood.
Components
Only use the components and accessories shipped with the product.
Wall Bracket(1)
Hinge(Left 1, Right Plastic Screw Screw
1)
Hanger (A)(11) (B)(4)
(4)
Anchor
(11)
Wall Bracket Assembly
Note
There are two hinges(left and right). Use the correct one.
1.
Insert and tighten the Captive Screw in the direction of the arrow.
25
Introduction
When done, mount the wall bracket on the wall.
There are two hinges(left and right). Use the correct one.
2.
A -
Captive Screw
B -
Wall Bracket
C -
Hinge (Left)
D -
Hinge (Right)
Before drilling into the wall, check if the length between the two locking holes at
the back of the product is correct.
If the length is too short or long, loosen all or some of the 4screws on the wall
bracket to adjust the length.
A -
3.
Length between the two locking holes
Check the installation diagram and mark the drill points on the wall. Use the 5.0 mm
bit to drill holes deeper than 35 mm. Fix each anchor in the corresponding hole.
Match each of the brackets and hinge holes to the corresponding anchor holes and
insert and tighten the 11 screws A.
26
Introduction
To mount the product on the wall bracket
The shape of the product may vary depending on the model. (The assemblies of the
plastic hanger and the screw are the same)
1.
Remove the 4 screws on the back of the product.
2.
Insert the screw B into the plastic hanger.
Notice
" Mount the product on the wall bracket and make sure it is properly fixed to the
left and right plastic hangers.
" Be careful when installing the product on the bracket as fingers can be caught
in the holes.
" Make sure the wall bracket is securely fixed to the wall, or the product may not
stay in place after installation.
3.
Tighten the 4 screws in step 2 (plastic hanger + screw B)to the rear holes of the
product.
27
Introduction
4.
Remove safety pin (3) and insert the 4 product holders into the corresponding
bracket holes (1). Then place the product(2) so that it is firmly fixed to the bracket.
Make sure to re-insert and tighten the safety pin (3) to securely hold the product
to the bracket.
A -
LCD Display
B -
Wall Bracket
C -
Wall
Wall Bracket Angle Adjustment
Adjust the bracket angle to -2° before installing it on the wall.
1.
Fix the product to the wall bracket.
2.
Hold the product at the top in the center and pull it forward (direction of the arrow)
to adjust the angle.
Note
You can adjust the bracket angle between -2° and 15°.
28
Introduction
Make sure to use the top center, and not the left or the right side of the product to adjust
the angle.
29
Connections
Connecting a Computer
Note
AV input devices such as DVD players, VCRs or camcorders as well as your computer
can be connected to the LCD Display. For detailed information on connecting AV input
devices, refer to the contents under Adjusting Your LCD Display.
Connect the power cord for your LCD Display to the power port on the
back of the LCD Display. Turn on the power switch.
There are several ways to connect the computer to the monitor.
Choose one from the following options:
Using the D-sub (Analog) connector on the video card.
" Connect the D-sub to the 15-pin, RGB port on the back of your
LCD Display and the 15 pin D-sub Port on the computer.
Using the DVI (Digital) connector on the video card.
" Connect the DVI Cable to the DVI port on the back of your LCD
Display and the DVI port on the computer.
30
Connections
Using the HDMI (digital) output on the graphics card.
" Connect the HDMI IN port on the monitor to the HDMI port on the
PC using the HDMI cable.
Note
" When the HDMI cable to the PC, ensure that you select HDMI from
both the Source List and Edit Name before selecting PC or DVI device so that normal PC screen and sound can be outputted.
" Note that sound is only available when connected according to the
option 2 that follows.
Connect the audio cable for your LCD Display to the audio port on the
back of the LCD Display.
Note
" Turn on both your computer and the LCD Display.
" Contact a local SAMSUNG ElectronicsService Center to buy optional items.
Connecting to Other devices
Note
" AV input devices such as DVD players, VCRs or camcorders as well as your computer
can be connected to the LCD Display. For detailed information on connecting AV
input devices, refer to the contents under Adjusting Your LCD Display.
" The LCD Display 's configuration at the back may vary slightly depending on the LCD
Display model.
Connecting TV
Note
You may view television programs on the LCD Display if it is connected to an antenna
or CATV cable without installing any separate TV reception hardware or software on your
computer.
31
Connections
1.
Connect the CATV cable or TV antenna cable to the "ANT IN" port on the rear side
of the LCD Display.
Using a TV antenna cable (sold separately).
" When using an interior antenna terminal:
Check the antenna terminal on the wall first and connect the antenna cable.
" When using an outdoor antenna:
If you are using an outdoor antenna, use a professional for installation if possible.
" To connect the RF cable to the antenna input terminal:
Keep the copper wire portion of the RF cable straight.
2.
Turn on the LCD Display.
3.
Select TV using the TV / DTV.
4.
Select a desired TV channel.
Connecting COMMON INTERFACE
Note
You can install the CAM anytime whether the TV is ON or OFF.
Purchase the CI CAM module by visiting your nearest dealer or by phone.
1.
Insert the CI CARD into the CAM in the direction of the arrow until it fits.
32
Connections
2.
Insert the CAM with the CI CARD installed into the common interface slot.
(Insert the CAM in the direction of the arrow, right up to the end so that it is parallel
with the slot.)
3.
Check if you can see a picture on a scrambled signal channel.
Connecting AV Devices
1.
Connect the Video and [R-AUDIO-L] port of the DVD, VCR or DTV Set-Top Box
to the Video and [R-AUDIO-L]port of the LCD Display.
2.
Play the DVD, VCR or Camcorder with a DVD disc or tape inserted.
3.
Select AV using the SOURCE .
Connecting using a Component Cable
1.
Connect a set of audio cables between the AV/COMPONENT AUDIO IN [R-AUDIOL] on the LCD Display and the AUDIO OUT jacks on the DVD player or other external
device.
2.
Connect the Component to D-sub cable(sold separately) to the product's RGB/
COMPONENT IN port and the DVD player's COMPONENT - PR, Y, PB ports.
Note
" Select Component using the SOURCE button on the front of the LCD Display or on
the remote control.
" Then, start the DVD Player with a DVD disc inserted.
" A component cable is optional.
33
Connections
" For an explanation of Component video, consult your DVD or external device's user
manual.
Connecting to a Camcorder
1.
Locate the AV output jacks on the camcorder. They are usually found on the side
or back of the camcorder. Connect a set of audio cables between the AUDIO
OUTPUT jacks on the camcorder and the AV/COMPONENT AUDIO IN [R-AUDIOL] on the LCD Display .
2.
Connect a video cable between the VIDEO OUTPUT jack on the camcorder and the
AV IN [VIDEO] on the LCD Display .
3.
Select AV for the Camcorder connection using the SOURCE button on the front of
the LCD Display or on the remote control.
4.
Then, start the Camcorder with a tape inserted.
Note
The audio-video cables shown here are usually included with a Camcorder. (If not,
check your local electronics store.) If your camcorder is stereo, you need to connect a
set of two cables.
Connecting Using a HDMI Cable
1.
Connect input devices such as a Blu-Ray/DVD player to the HDMI IN terminal of
the LCD Display using an HDMI cable.
Note
" In HDMI mode, only PCM format audio is supported.
34
Connections
Connecting Using a DVI to HDMI Cable
1.
Connect the DVI output terminal of a digital output device to the HDMI IN terminal
of the LCD Display using a DVI to HDMI cable.
2.
Connect the red and white jacks of an RCA to stereo (for PC) cable to the same
colored audio output terminals of the digital output device, and connect the opposite jack to the DVI / RGB AUDIO IN terminal of the LCD Display.
Connecting Using a DVI Cable
1.
Connect between the DVI OUT port on the LCD monitor and the input port on another monitor using a DVI cable.
2.
Connect between the AUDIO OUT port on the LCD monitor and the audio input port
on another monitor using a stereo cable.
3.
Select DVI using the SOURCE button on the front of the LCD Display or on the
remote control.
Note
" DVI-OUT does not support HDCP.
35
Connections
Connecting a DTV Set Top (Cable/Satellite) Box
1.
Connect the Component to D-sub cable(sold separately) to the product's RGB/
COMPONENT IN port and the COMPONENT - PR, Y, PB ports on the Set-Top Box.
2.
Connect a set of audio cables between the AV/COMPONENT AUDIO IN [R-AUDIOL] on the LCD Display and the AUDIO OUT jacks on the Set Top Box.
Note
" Select Component using the SOURCE button on the front of the LCD Display or on
the remote control.
" For an explanation of Component video, see your Set Top Box owner's manual.
Connecting to an Audio System
1.
Connect a set of audio cables between the AUX L, R jacks on the AUDIO SYSTEM
and AUDIO OUT on LCD Display.
Connecting a LAN Cable
Note
" AV input devices such as DVD players, VCRs or camcorders as well as your computer
can be connected to the LCD Display. For detailed information on connecting AV
input devices, refer to the contents under Adjusting Your LCD Display.
" The LCD Display 's configuration at the back may vary slightly depending on the LCD
Display model.
36
Connections
Note
Connect the LAN cable.
(Applicable to the CXN-2 model only)
Connecting a USB device
" You can connect USB devices such as a mouse or keyboard.
(Applicable to the CXN-2 model only)
37
Troubleshooting
Self-Test Feature Check
Note
Check the following items yourself before calling for assistance. Contact a Service
Center for problems that you cannot solve by yourself.
Self-Test Feature Check
1.
Turn off both your computer and the LCD Display.
2.
Unplug the video cable from the back of the computer.
3.
Turn on the LCD Display.
The figure shown below ("Check Signal Cable") appears on a black background
when the LCD Display is working normally even though no video signal is detected:
While in the Self-Test mode, the LED power indicator remains green and the figure
moves around on the screen.
4.
Turn off your LCD Display and reconnect the video cable; then turn on both your
computer and the LCD Display
If your LCD Display screen remains blank after using the previous procedure, check
your video controller and computer system; your LCD Display is functioning properly.
Warning Messages
You can even view the screen at a resolution of 1920 x 1080. However, you will receive
the following message for a minute; You can choose to change the screen resolution
or stay in the current mode during that time. If the resolution is more than 85Hz, you
will see the black screen because the LCD Display does not support over 85Hz.
Note
Refer to Specifications > Preset Timing Modes for the resolutions or frequencies supported by the LCD Display.
Maintenance and Cleaning
1) Maintaining the LCD Display Case.
Clean with a soft cloth after disconnecting the power cord.
107
Troubleshooting
" Do not use benzene, thinner or other flammable
substances, or a wet cloth.
" We recommend that a SAMSUNG cleansing agent
is used to prevent damage to the screen.
2) Maintaining the Flat Panel Display Screen.
Clean with a soft cloth (cotton flannel) smoothly.
" Never use acetone, benzene or thinner.
(They may cause flaws or deformation of the
screen surface.)
" The user will be required to pay costs and related
expenses for repairing damages caused.
Symptoms and Recommended Actions
Note
A LCD Display recreates visual signals received from the computer. Therefore, if there
is a problem with the computer or the video card, this can cause the LCD Display to
become blank, have poor coloring, become noisy, etc. In this case, first check the
source of the problem, and then contact Service
a
Center or your dealer.
1.
Check if the power cord and the video cables are properly connected to the computer.
2.
Check if the computer beeps more than 3 times when booting.
(If it does, request service.)
3.
If you installed a new video card or if you assembled the PC, check if you installed
the Adaptor(video).
4.
Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz.
(Do not exceed 60Hz when using the maximum resolution.)
5.
If you have problems in installing the Adaptor (video) driver, boot the computer in
Safe Mode, remove the Display Adaptor in the "Control Panel
−> System −> Device
Administrator" and then reboot the computer to reinstall the Adaptor (video) driver.
Check List
Note
" The following table lists possible problems and their solutions. Before calling for
assistance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the
Information section or contact your dealer
.
" For more network-related information, refer to the MagicInfo Troubleshooting section.
Problems related to the Installation
Note
Problems related to the LCD Display installation and their solutions are listed.
108
Troubleshooting
PC Mode
Q:
The LCD Display screen flickers.
A:
Check if the signal cable between the computer and the LCD Display is securely
connected.
(Refer to Connecting a Computer)
TV Mode
Q:
TV screen is blurred or shows noise signals.
A:
Check if the TV antenna connector is securely connected to the external antenna.
(Refer to Connecting TV)
Problems related to the Screen
Note
Problems related to the LCD Display screen and their solutions are listed.
Q:
The screen is blank and the power indicator is off.
A:
Ensure that the power cord is firmly connected and the LCD Display is on.
(Refer to theConnecting a Computer)
Q:
"Check Signal Cable" message.
A:
Ensure that the signal cable is firmly connected to the PC or video sources.
(Refer to theConnecting a Computer)
A:
Ensure that the PC or video sources are turned on.
Q:
"Not Optimum Mode" message.
A:
Check the maximum resolution and the frequency of the video Adaptor.
A:
Compare these values with the data in the
Preset Timing Modes Chart.
Q:
The picture rolls vertically.
A:
Check if the signal cable is securely connected. Re-connect it, if necessary.
(Refer to Connecting a Computer)
Q:
The image is not clear; picture is blurred.
A:
Run Frequency Coarse and Fine tuning.
A:
Turn on again after removing all accessories (video extension cable, etc.)
A:
Set the resolution and frequency to the recommended ranges.
Q:
The picture image is unstable and shakes.
A:
Check if the resolution and frequency set for the computer video card falls in the
range supported by the LCD Display. If not, reset them referring to the current
Information under the LCD Display menu and
Preset Timing Modes.
109
Troubleshooting
Q:
Ghost images are shown in the picture.
A:
Check if the resolution and frequency set for the computer video card falls in the
range supported by the LCD Display. If not, reset them referring to the current
Information under the LCD Display menu and
Preset Timing Modes.
Q:
The image is too light or too dark.
A:
Adjust the brightness and contrast.
(Refer to theBrightness, Contrast)
Q:
The screen color is inconsistent.
A:
Adjust color usingCustom under OSD Color Adjustment menu.
Q:
The color image is distorted by dark shadows.
A:
Adjust color usingCustom under OSD Color Adjustment menu.
Q:
The color white is poor.
A:
Adjust color usingCustom under OSD Color Adjustment menu.
Q:
The Power Indicator blinks.
A:
The LCD Display is currently saving the changes made in the settings to the OSD
memory.
Q:
The screen is blank and the power indicator light blinks every 0.5 or 1 seconds.
A:
The LCD Display is using its power management system. Press any key on the
keyboard.
Q:
The screen is blank and it is blinking.
A:
If you see the "TEST GOOD" message on the screen when you pressing the MENU
button, check the cable connection between the LCD Display and the computer
to ensure that the connector is properly connected.
Problems related to Audio
Note
Problems related to audio signals and their solutions are listed below.
Q:
No sound.
A:
Ensure that the audio cable is firmly connected to both the audio-in port on your
LCD Display and the audio-out port on your sound card.
(Refer to theConnecting a Computer)
A:
Check the volume level.
Q:
The sound level is too low.
A:
Check the volume level.
A:
If the volume is still too low after turning the control to its maximum, check the
volume control on the computer sound card or software program.
110
Troubleshooting
Q:
The sound is too high or too low.
A:
Adjusts the Treble and Bass to the appropriate levels.
Problems related to the Remote Control
Note
Problems related to the remote control and their solutions are listed.
Q:
The remote control buttons do not respond.
A:
Check the polarities (+/-) of the batteries.
A:
Check if the batteries are empty.
A:
Check if the power is on.
A:
Check if the power cord is securely connected.
A:
Check if a special fluorescent or neon lamp is on in the vicinity.
Q:
How can I change the frequency?
A:
The frequency can be changed by reconfiguring the video card.
Q & A
Note
That video card support can vary, depending on the version of the driver used.
(Refer to the computer or the video card manual for details.)
Q:
How can I adjustthe resolution?
A:
Windows XP:
Set the resolution in the Control Panel → Appearance and Themes → Display →
Settings.
A:
Windows ME/2000:
Set the resolution in the Control Panel
→ Display → Settings.
* Contact the video card manufacturer for details.
Q:
How can I set the Power Saving function?
A:
Windows XP:
Set the resolution in the Control Panel → Appearance and Themes → Display →
Screen Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows /
Computer Manual).
A:
Windows ME/2000:
Set the resolution at the Control Panel
→ Display → Screen Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows /
Computer Manual).
111
Troubleshooting
Q:
How can I clean the outer case/LCD Panel?
A:
Disconnect the power cord and then clean the LCD Display with a soft cloth, using
either a cleaning solution or plain water.
Do not leave any detergent or scratches on the case. Do not let any water enter
the LCD Display.
Q:
How can I play the video?
A:
The video supports the MPEG1 and WMV codecs only. Install the corresponding
codec to play the video. Note that some of the codecs can be incompatible.
Note
Before calling for assistance, check the information in this section to see if you can
remedy any problems yourself. If you do need assistance, please call the phone number
on the Information section or contact your dealer
.
112
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