Samsung | PS50B679S1S | Samsung PS50B679 Quick Guide

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connections
Caution
● When connecting an external device, match the colour of the connection terminal to the cable.
Each Cable Box/Satellite receiver (Set-Top Box) has a different back panel configuration.
CONNECTING A CABLE BOX/SATELLITE RECEIVER (SET-TOP BOX)
VIA HDMI
TV REAR PANEL
DVD Player or Cable Box /
Satellite receiver (Set-Top Box)
1
HDMI Cable (Not supplied)
1. Connect an HDMI Cable(Not supplied) between the HDMI IN (1, 2(DVI) or 3) jack on the TV and the HDMI jack
on the Cable Box/Satellite receiver (Set-Top Box).
➢
No additional Audio connection is needed for an HDMI to HDMI connection.
➢
When using an HDMI/DVI cable connection, you must use the HDMI IN 2(DVI) jack.
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CONNECTING A CABLE BOX/SATELLITE RECEIVER (SET-TOP BOX)
VIA DVI
DVD Player or Cable Box /
Satellite receiver (Set-Top Box)
TV REAR PANEL
Audio Cable (Not supplied)
2
HDMI/DVI Cable (Not supplied)
1
1. Connect an HDMI Cable(Not supplied) between the HDMI IN 2(DVI) jack on the TV and the HDMI jack on the
Cable Box/Satellite receiver (Set-Top Box).
2. Connect Audio Cables(Not supplied) between the DVI AUDIO IN jack on the TV and the Cable Box/Satellite
receiver (Set-Top Box).
➢
When using an HDMI/DVI cable(Not supplied) connection, you must use the HDMI IN 2 jack.
CONNECTING A CABLE BOX/SATELLITE RECEIVER (SET-TOP BOX)
VIA COMPONENT CABLES
DVD Player or Cable Box /
Satellite receiver (Set-Top Box)
1
2
Audio Cable (Not supplied)
Component Cable (Not supplied)
1. Connect a Component Cable(Not supplied) between the COMPONENT IN [P
COMPONENT jacks on the Cable Box/Satellite receiver (Set-Top Box).
R,
PB, Y] jacks on the TV and the
2. Connect Audio Cables(Not supplied) between the COMPONENT IN [R-AUDIO-L] jacks on the TV and the AUDIO OUT
jacks on the Cable Box/Satellite receiver (Set-Top Box).
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Storing Channels Automatically
Scans for all channels with active broadcast stations (and availability depends on your
country) and stores them in the TV’s memory.
Channel
You can memorize the Antenna source.
•• Digital & Analogue: Digital and Analogue channels.
•• Digital: Digital channels.
•• Analogue: Analogue channels.
Antenna
: Air
►
Country
Auto Store
Manual Store
Cable Search Option
Full Guide
Mini Guide
Default Guide
: Full Guide
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Troubleshooting
Before contacting the Samsung after-sales service, perform the following simple checks.
If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local
dealer.
Problem
Possible Solution
Picture Quality
First of all, please perform the Picture Test to confirm that your TV is properly displaying test image.
* Go to Menu → Support → Self Diagnosis → Picture test
If the test image is properly displayed, the poor picture may caused by the source or signal.
TV image does not look as good as it
did in the store.
•• If you have an analog Cable/Set top box, upgrade to an Box.
Use HDMI or Component cables to deliver HD picture quality.
•• Cable/Satellite subscriber : Try HD (High Definition) stations from channel line up.
•• Antenna connection: Try HD stations after performing Auto program
NNMany HD channels are upscaled from SD (Standard Definition) contents.
•• Adjust Cable/Set top video output resolution to 1080i or 720p.
Picture is distorted: macroblock,small
block, dots,pixelization.
•• Compression of video contents may cause picture distortion especially on fast
moving pictures such as sports and action movies.
•• Low signal level or bad quality can cause picture distortion. This is not a TV issue.
Wrong or missing Colour with
Component connection.
•• Make sure the Component cables are connected to the correct jacks.
Incorrect or loose connections may cause Colour problems or the screen will be
blank.
Poor Colour or brightness.
•• Adjust Picture options in the TV menu (Picture Mode, Colour, Brightness,
Sharpness).
•• Adjust Energy Saving option in Setup menu.
•• Try picture reset to view the default picture setting.
(Go to Menu → Picture → Picture Reset)
Dotted line on the edge of screen.
•• If picture size is set to Just scan, change to 16:9.
•• Change cable/Set top box resolution.
Picture is black and white with AV
(Composite) input only.
•• Connect video cable (Yellow) to Green jack of component input 1 of the TV.
Picture freezes or is distorted when
changing channels or picture is
delayed.
•• If connected with cable box, please try to reset cable box. (reconnect AC cord and
wait until cable box reboots. It may take up to 20 minutes)
•• Set output resolution of cable box to 1080i or 720p
Sound Quality
First of all, please perform the Sound Test to confirm that your TV audio is properly operating.
* Go to Menu → Support → Self Diagnosis → Sound Test
If the audio is OK, the sound problem may caused by the source or signal.
No sound or sound is too low at
maximum volume.
•• Please check the volume of device (Cable/Sat Box, DVD, Blu-ray etc) connected to
your TV.
Then, adjust the TV volume accordingly.
Picture is good but no sound.
•• Set the Speaker Select option to TV speaker in the sound menu.
•• Make sure audio cables from an external device are connected to correct audio
input jacks on the TV.
•• Check connected device's audio output option.
Ex) You may need to change your cable box' audio option to HDMI when you have
HDMI connected to your TV.
•• If you are using a DVI to HDMI cable, a separate audio cable is required.
•• Deactivate SRS function if you are setting the volume over 30 value.
•• Remove plug from headphone jack (if available on your TV).
Noise from speaker.
•• Check cable connections. Make sure a video cable is not connected to an audio
input.
•• For Antenna/Cable connection, check signal strength. Low signal level may cause
sound distortion.
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Problem
Possible Solution
No Picture, No Video
TV won't turn on.
TV turns off automatically.
No picture/Video.
•• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
•• Make sure the wall outlet is working.
•• Try pressing the Power button on the TV to make sure the remote is working
properly.
If the TV turns on, it may be caused by Remote Control.
To fix the Remote problem, refer to "Remote control does not work" below.
••
••
••
••
Check if the Sleep Timer is set to On in the Setup menu.
If connected the TV to your PC, check your PC power settings.
Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
If there is no signal for about 10 ~ 15 minutes with Antenna/Cable connection, the
TV will turn off.
•• Check cable connections. (remove and reconnect all cables of TV and external
devices)
•• Set your external device's (Cable/Set top Box, DVD, Blu-ray etc) video output to
match the connections to the TV input. For example, external device's output :
HDMI , TV's input : HDMI.
•• Make sure your connected device is powered on.
•• Make sure to select the TV's correct source by pressing the SOURCE button on
the remote control.
•• Reboot the connected device by reconnecting the device’s power cable.
RF (Cable/Antenna) Connection
Cannot receive all channels.
•• Make sure Antenna cable is connected securely.
•• Please try Plug & Play to add available channels to the channel list.
Go to Menu → Setup → Plug & Play and wait for all avaiable channels are
stored.
•• Verify Antenna is positioned correctly.
Picture is distorted : macroblock,small
block,dots,pixelization.
•• Compression of video contents may cause picture distortion especially on fast
moving pictures such as sports and action movies.
•• Low signal level can cause picture distortion. This is not a TV issue.
PC Connection
“Not Supported Mode” message.
•• Set your PC's output resolution and frequency so it matches the resolutions
supported by the TV.
PC is always shown on source list even
if not connected.
•• This is normal; PC is always shown on the source list even though a PC is not
connected.
Video is OK but there is no audio with
HDMI connection.
•• Check the audio output setting on your PC.
Network Connection
Wireless network connection failure.
•• Samsung Wireless USB dongle is required to use wireless network.
•• Make sure Network Type is set to Wireless.
•• TV must be connected to a wireless IP sharer (Router).
Others
Picture is not shown in full screen.
Remote control does not work.
•• Black bars on each side will be shown on HD channels when displaying upscaled
SD (4:3) contents.
•• Black bars on Top & Bottom will be shown on movies that have aspect ratios
different from your TV.
•• Adjust picture size option on your external device or TV to full screen.
•• Replace the remote control batteries with correct polarity (+ -).
•• Clean the transmission window located on the top of the remote.
•• Try pointing the remote directly at the TV from 5~6 feet away.
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Problem
Possible Solution
Plasma TV is making humming noise.
•• Plasma TVs typically make a soft humming sound. This is normal. It’s caused by
the electrical charges that are used to create the images on the screen.
•• If the humming sound is loud, you may have set the brightness on the TV too high.
Try setting the brightness lower.
•• You can also have loud humming if the back of your Plasma TV is too close to a
wall or other hard surface. Also try rerouting your connection cables.
•• Improper installation of wall mount can create excessive noise.
Image Retention (Burn In) Issue.
•• To minimize the possibility of screen burn, this unit is equipped with screen burn
reduction technology. Pixel Shift technology enables you to set picture movement
up/down (Vertical Line) and side to side (Horizontal Dot).
Can not control TV power or volume
with Cable/Set top box remote control.
•• Program the Cable/Set top remote control to operate the TV.
Refer to Cable/Sat user manual for SAMSUNG TV code.
“Not Supported Mode” message.
•• Check the supported resolution of the TV and adjust the external device's output
resolution accordingly. Refer to resolution settings in this manual.
Plastic smell from TV.
•• This smell is normal and will dissipate over time.
TV Signal Strength is unavailable in the
Self Diagnostic Test menu.
•• This function is only available with digital channels with an Antenna (RF/Coax)
connection.
TV is tilted to right or left side.
•• Remove the stand base from TV and reassemble.
Can not assemble stand base.
•• Make sure TV is placed on flat surface.
If can not remove screws from TV, please use magnetized screw driver.
Channel menu is grey out (unavailable).
•• Channel menu is only available when TV source is selected.
Your settings are lost after 30 minutes
or every time TV is turned off.
•• If TV is in the Store Demo mode, it will reset audio and picture settings every
30 minutes.
Please change from Store Demo mode to Home Use mode in the Plug & Play
procedure.
Press the SOURCE button to select TV mode, go to Menu → Setup → Plug &
Play → Enter
Intermittent loss of audio or video.
•• Check cable connections and reconnect.
•• Can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use.
If wall mounting, we recommend using cables with 90 degree connectors.
You may see small particles if you
look closely at the edge of the bezel
surrounding the TV screen.
•• This is part of the product’s design and is not a defect.
PIP menu is not available.
•• PIP functionality is only available when you are watching an HDMI, PC or
components source.
‘Scramble signal’ or ‘No signal/Weak
signal’ with CAM CARD(CI/CI+)
•• Check that CAM has CI(CI+) Card installed into the common interface slot.
•• It is normal, the TV operate OTA(Over The Air) function itself to upgrade firmware
downloaded during watching.
Recurrent picture/sound issue
•• Check and change signal/source.
NN Some of above pictures and functions are available at specific models only.
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Contact SAMSUNG WORLDWIDE
If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care centre.
Country
Customer Care Center
Web Site
AUSTRIA
0810 - SAMSUNG(7267864, € 0.07/min)
www.samsung.com/at
BELGIUM
02 201 2418
www.samsung.com/be (Dutch)
www.samsung.com/be_fr (French)
CZECH REPUBLIC
800 - SAMSUNG (800-726786)
www.samsung.com/cz
DENMARK
8 - SAMSUNG(7267864)
www.samsung.com/dk
EIRE
0818 717 100
www.samsung.com/ie
FINLAND
30 - 6227 515
www.samsung.com/fi
FRANCE
01 4863 0000
www.samsung.com/fr
GERMANY
01805 - SAMSUNG(726-7864 € 0,14/Min)
www.samsung.de
HUNGARY
06-80-SAMSUNG(726-7864)
www.samsung.com/hu
ITALIA
800-SAMSUNG(726-7864)
www.samsung.com/it
LUXEMBURG
02 261 03 710
www.samsung.com/lu
NETHERLANDS
0900-SAMSUNG (0900-7267864) (€ 0,10/Min)
www.samsung.com/nl
NORWAY
3 - SAMSUNG(7267864)
www.samsung.com/no
POLAND
"0 801 1SAMSUNG(172678)
022-607-93-33"
www.samsung.com/pl
PORTUGAL
80820-SAMSUNG(726-7864)
www.samsung.com/pt
SLOVAKIA
0800-SAMSUNG(726-7864)
www.samsung.com/sk
SPAIN
902 - 1 - SAMSUNG (902 172 678)
www.samsung.com/es
SWEDEN
0771 726 7864 (SAMSUNG)
www.samsung.com/se
Switzerland
0848 - SAMSUNG(7267864, CHF 0.08/min)
www.samsung.com/ch
www.samsung.com/ch_fr/(French)
U.K
0845 SAMSUNG (7267864)
www.samsung.com/uk
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