LG | 27UD69-W | LG 27UD69-W Owner’s Manual

Owner's Manual
IPS LED MONITOR
(LED MONITOR*)
*LG LED Monitors are LCD Monitors with LED Backlighting.
Please read the safety information carefully before using the product.
IPS LED Monitor (LED Monitor) Model List
27UD69
www.lg.com
2
Contents
CONTENTS
ENGLISH
3
LICENSE
17 USER SETTINGS
17
Activating the Main Menu
4
ASSEMBLING AND PREPARING
17
- Main Menu Features
4
Product Components
18
User Settings
5
Supported Drivers and Software
18
- Menu Settings
6
Component and Button Description
6
- How to Use the Joystick Button
7
- Input Connector
8
Moving and Lifting the Monitor
9
Installing the Monitor
9
- Assembling the stand base
10
- Detaching the Stand Base
11
- Using the cable holder
11
- Installing onto a table
12
- Adjusting the angle
13
- Using the Kensington lock
13
- Installing the wall mount plate
14
- Installing to a wall
15 USING THE MONITOR
15
Connecting to a PC
15
- HDMI connection
15
- DisplayPort connection
16
Connecting to AV Devices
16
- HDMI connection
16
Connecting to External Devices
16
- Connecting Headphones
22 TROUBLESHOOTING
24 ‌SPECIFICATIONS
24
27UD69
25
Factory Support Mode (Preset Mode, PC)
25
HDMI
25
DisplayPort
26
HDMI Timing (Video)
26
Power LED
3
LICENSE
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo
are trademarks or registered trademarks of HDMI Licensing LLC in the United States
and other countries.
The following content is only applied to the monitor which is sold in Europe market and which needs to meet the ErP
Directive:
* This monitor is set to be turned off automatically after 4 hours when you turn on the display and there is are no
adjustments made to the display.
* To make this setting be disabled, change the option to ‘Off’ in OSD menu of “Automatic Standby”.
ENGLISH
Each model has different licenses. Visit www.lg.com for more information on the license.
4
ASSEMBLING AND PREPARING
ENGLISH
Product Components
Please check whether all the components are included in the box before using the product. If there are missing components, contact the retail store where you purchased the product. Note that the product and components may look
different from those shown here.
or
CD(Owner's Manual) /
Card
HDMI Cable
( This cable is not included
in all countries. )
Stand Base
Power Cord
AC-DC Adapter
( Depending on the country )
AC-DC Adapter
( Depending on
the country )
Display Port Cable
( This cable is not included
in all countries. )
Stand Body
Cable Holder
Screw Cover
2 Screws
CAUTION
yy Always use genuine components to ensure safety and product performance.
yy The product warranty will not cover damage or injury caused by the use of counterfeit components.
yy It is recommend that use the supplied components.
yy If you use generic cables not certified by LG, the screen may not display or there may be image noises.
NOTE
yy Note that the components may look different from those shown here.
yy Without prior notice, all information and specifications in this manual are subject to change to improve the
performance of the product.
yy To purchase optional accessories, visit an electronics store or online shopping site or contact the retail store
where you purchased the product.
5
Supported Drivers and Software
Drivers and Software
Installation Priority
27UD69
Monitor Driver
Recommended
O
OnScreen Control
Recommended
O
Optional
O
Dual Controller
yy Required and Recommended: You can download and install the latest version from the enclosed CD or from the
LGE website (www.lg.com).
yy Optional: You can download and install the latest version from the LGE website (www.lg.com).
ENGLISH
Check the drivers and software supported by your product and refer to the manuals on the CD enclosed in the product
package.
6
Component and Button Description
ENGLISH
Joystick Button
Power LED
yy On: power is on
yy Off: power is off
How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with your
finger.
Basic Functions
◄/►
Power on
Press the joystick button once with your finger to turn on the
monitor.
Power off
Press and hold the joystick button once with your finger to turn off the
monitor.
Volume
Control
You can control the volume by moving the joystick button left/right.
NOTE
yy The joystick button is located at the bottom of the monitor.
7
Input Connector
ENGLISH
8
Moving and Lifting the Monitor
ENGLISH
When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched
or damaged and to ensure safe transportation regardless of its shape or size.
CAUTION
yy As far as possible, avoid touching the monitor
screen. This may result in damage to the screen or
some of the pixels used to create images.
yy It is advisable to place the monitor in the original
box or packing material before attempting to
move it.
yy Before moving or lifting the monitor, disconnect
the power cord and all cables.
yy Hold the top and bottom of the monitor frame
firmly. Do not hold the panel itself.
yy If you use the monitor panel without the stand
base, its joystick button may cause the monitor to
become unstable and fall, resulting in damage to
the monitor or human injury. In addition, this may
cause the joystick button to malfunction.
yy When holding the monitor, the screen should face
away from you to prevent it being scratched.
yy When moving the monitor, avoid any strong shock
or vibrations to the product.
yy When moving the monitor, keep it upright, never
turn the monitor on its side or tilt it sideways.
9
Installing the Monitor
3
1 Attach the Stand Base to Stand Body.
2 Tighten the screw to the right.
ENGLISH
Assembling the stand base
1 Place the screen face down.
Stand Body
CAUTION
yy To protect the screen from scratches, cover the
surface with a soft cloth.
Stand Base
4 Attach the screw cover.
Screw Cover
2 Check the direction of the stand body (front, back)
and then mount the stand body onto the stand
hinge.
CAUTION
Stand Body
Applying excessive force when tightening the
screws may cause damage to the monitor. Damage caused in this way will not be covered by the
product warranty.
WARNING
To avoid injury to your fingers or feet when you
Assembly the Stand Body and Base, you should
hold the Stand Base firmly.
10
Detaching the Stand Base
ENGLISH
1 Place the screen face down.
4 Remove the two screws on the back of stand body.
As shown in the illustration, disconnect the stand
body from the stand hinge.
CAUTION
yy To protect the screen from scratches, cover the
surface with a soft cloth.
2
1 Turn the screw to the left.
2 Pull out the Stand Base.
Stand Body
CAUTION
Stand Base
3 As shown in the illustration, pull Screw Cover out to
separate it from the set.
yy Illustrations in this document represent typical
procedures, so they may look different from the
actual product.
y
y Do not carry the monitor upside down by just
holding the stand base. This may cause the
monitor to fall off the stand and could result in
personal injury.
y
y When lifting or moving the monitor, do not
touch the monitor screen. The force applied to
the monitor screen may cause damage to it.
y
y Do not apply foreign substances (oils, lubricants,
etc.) to the screw parts when assembling the
product. (Doing so may damage the product.)
y
y Applying excessive force when tightening screws
may cause damage to the monitor. Damage
caused in this way will not be covered by the
product warranty.
WARNING
To avoid injury to your fingers or feet when you
Assembly the Stand Body and Base, you should
hold the Stand Base firmly.
Screw Cover
11
Installing onto a table
Arrange the cables using the cable holder as shown in
the illustration.
1 Lift the monitor and place it on the table in an upright position.
Place at least 100 mm / 4 inches away from the
wall to ensure sufficient ventilation.
100 mm / 4 inches
100 mm / 4 inches
100 mm / 4 inches
100 mm / 4 inches
Cable Holder
2 Connect the power adapter to the monitor and then
plug the power cord into the wall outlet.
or
3 Press the joystick button on the bottom of the
monitor to turn on the monitor.
CAUTION
yy Unplug the power cord prior to moving or
installing the monitor. There is risk of electric
shock.
ENGLISH
Using the cable holder
12
Adjusting the angle
ENGLISH
1 Place the monitor in an upright position, mounted
on the stand base.
2 Adjust the angle of the screen. The angle of the
screen can be adjusted forwards or backwards for a
comfortable viewing experience.
Rear Side
Front Side
WARNING
yy To avoid injury to the fingers when adjusting
the screen, do not hold the lower part of the
monitor's frame as illustrated below.
yy Be careful not to touch or press the screen area
when adjusting the angle of the monitor.
13
Installing the wall mount plate
The Kensington security system connector is located at
the back of the Monitor set.
For more information on installation and usage, refer to
the Kensington lock user manual or visit the website at
http://www.kensington.com.
This monitor supports the specification of the standard
wall mount plate or compatible device.
Connect the Kensington security system cable between
the Monitor set and a table.
1 Place the screen face down. To protect the screen
from scratches, cover the surface with a soft cloth.
2 Detaching the Stand Body.
3 Place the wall mount plate onto the monitor and
align it with the screw holes.
4 Tighten the four screws to fix the plate to the
monitor using a screwdriver.
NOTE
yy The wall mount plate is sold separately.
yy For more information on installation, refer to the
wall mount plate's installation guide.
yy Be careful not to use excessive force when
mounting the wall mount plate, as this can damage the monitor's screen.
NOTE
yy Use of the Kensington lock is optional. The accessories can be purchased at your local electronics
store.
ENGLISH
Using the Kensington lock
14
yy Wall Mount (A x B)
Installing to a wall
A
ENGLISH
Install the monitor at least 100 mm / 4 inches away
from the wall and leave about 100 mm / 4 inches of
space at each side of the monitor to ensure sufficient
ventilation. Detailed installation instructions can be
obtained from your local retail store. Please refer to
the manual to install and set up a tilting wall mounting
bracket.
100 mm / 4 inches
100 mm / 4 inches
100 mm / 4 inches
100 mm / 4 inches
To install the monitor to a wall, attach a wall mounting
bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely
fixed to the monitor and to the wall.
B
CAUTION
yy Unplug the power cord before moving or
installing the monitor to avoid electric shocks.
yy Installing the monitor on the ceiling or on a
slanted wall may result in the monitor falling
off, which could lead to injury. Please use the
genuine LG wall mounting bracket. For more
information, contact your local retail store or a
qualified installer.
yy Applying excessive force when fastening screws
may cause damage to the monitor. Damage
caused in this way will not be covered by the
product warranty.
yy Use the wall mounting bracket and screws
that conform to the VESA standard. Damage
caused by the use or misuse of inappropriate
components will not be covered by the product
warranty.
yy Screw length from outer surface of back cover
should be under 8mm.
Wall mount Pad
1 If you use screw longer than standard, the monitor
might be damaged internally.
Back Cover
2 If you use improper screw, the product might be
damaged and drop from mounted position.
In this case, LG Electronics is not responsible for it.
Wall Mount (A x B)
Standard screw
Number of screws
Wall Mount Plate
(Optional)
100 x 100
M4 x L10
4
RW120
Wall mount Pad
Back Cover
Standard screw
Max. 8mm (0.31 inches)
NOTE
yy Use the screws specified by the VESA standard.
yy The wall mount kit includes the installation guide
and all necessary parts.
yy The wall mounting bracket is optional. The
accessories can be purchased at your local retail
store.
yy The length of the screw may differ for each wall
mounting bracket. Ensure the correct length
screw is used.
yy For more information, please refer to the user
manual for the wall mounting bracket.
15
USING THE MONITOR
yy This monitor supports the *Plug and Play feature.
*Plug and Play: A feature that allows you to add
a device to your computer without having to
reconfigure anything or install any manual drivers.
Transmits the digital video and audio signals from your
PC to the monitor. Connect your PC to the monitor using the display port cable as illustrated below.
Press the menu button and then select the input option
from the input menu.
HDMI connection
Transmits the digital video and audio signals from your
PC and A/V devices to the monitor. Connect your PC
and AV device to the monitor with the HDMI cable as
illustrated below.
Press the menu button and then select the input option
from the input menu.
NOTE
yy There may be no video or audio output depending
on the DP version of the PC.
y
y If you use generic cables not certified by LG, the
screen may not display or there may be image
noises.
NOTE
yy If you use HDMI PC, it can cause compatibility
problem.
yy Use a certified cable with the HDMI logo attached.
If you do not use a certified HDMI cable, the
screen may not display or a connection error may
occur.
yy Recommended HDMI cable types
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
ENGLISH
Connecting to a PC
DisplayPort connection
16
Connecting to AV Devices
ENGLISH
HDMI connection
Transmits the digital video and audio signals from your
PC and A/V devices to the monitor. Connect your PC
and AV device to the monitor with the HDMI cable as
illustrated below.
Press the menu button and then select the input option
from the input menu.
Connecting to External Devices
Connecting Headphones
Connect peripherals to the monitor via the headphones
port. Connect as illustrated.
(sold separately)
NOTE
NOTE
yy If you use HDMI PC, it can cause compatibility
problem.
yy Use a certified cable with the HDMI logo attached.
If you do not use a certified HDMI cable, the
screen may not display or a connection error may
occur.
yy Recommended HDMI cable types
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
yy Peripheral devices are sold separately.
yy If you use angled earphones, it may cause a
problem with connecting another external device
to the monitor. Therefore, it is recommended to
use straight earphones.
Angled
Straight
yy Depending on the audio settings of the PC
and external device, headphones and speaker
functions may be limited.
17
USER SETTINGS
ENGLISH
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down (▲/▼) and left/right(◄/►) to set the options.
3 Press the joystick button once more to exit the main menu.
Joystick Button
Button
Menu Status
Description
Main menu disabled
Enables the main menu.
Main menu enabled
Exits the main menu.
(Holding down the button to turn off the monitor. You can turn off the
monitor this way at any time, including when the OSD is on.)
◄
►
▲
▼
Main menu disabled
Adjusts the monitor volume level.
Main menu enabled
Enters the Input feature.
Main menu disabled
Adjusts the monitor volume level.
Main menu enabled
Enters the Menu features.
Main menu disabled
Displays information on the current input.
Main menu enabled
Turns off the monitor.
Main menu disabled
Displays information on the current input.
Main menu enabled
Enters the Game features.
Main Menu Features
Main Menu
Power Off
Power Off
Input
Input
Exit
Exit
Power Off
Game
Input
Exit
Menu
Game
Menu
Power Off
Game
Input
Exit
Game
Menu
Menu
Description
Menu
Configures the screen settings.
Game
Sets the picture mode for gaming.
Input Sets input mode.
Power Off
Turns off the monitor.
Exit
Exits the main menu.
18
User Settings
ENGLISH
Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu.
2 Configure the options by moving the joystick up/down/left/right.
3 To return to the upper menu or set other menu items, move the joystick to◄ or pressing ( / Ok) it.
4 If you want to exit the OSD menu, move the joystick to ◄ until you exit.
yy When you enter the menu, instructions on how to use the button will appear in the bottom right corner of the screen.
Quick Settings
Input
Picture
General
CAUTION
yy Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
Each option is described below.
Menu > Quick Settings
Brightness
Contrast
Volume
Description
Adjusts the color contrast and brightness of the screen.
Adjusts the volume level.
NOTE
yy You can adjust Mute / Unmute by moving the joystick button to▼in the Volume menu.
Menu > Input
Description
Input List
Selects the input mode.
Aspect Ratio
Adjusts the aspect ratio of the screen.
Full Wide
Displays the video in wide-screen, regardless of the video signal input.
Original
Displays video according to the aspect ratio of the video signal input.
1:1
The aspect ratio is not adjusted from the original.
NOTE
yy The display may look the same for Full Wide , Original, and 1:1 options at the recommended
resolution (3840 x 2160).
yy There is no 1:1 menu on FreeSync Mode. ( Go to Picture → Game Adjust → FreeSync, to set
FreeSync On or Off)
Menu > Picture
Picture Mode
Description
Custom
Allows the user to adjust each element. The color mode of the main menu can be adjusted.
Reader
Optimizes the screen for viewing documents. You can brighten the screen in the OSD menu.
Photo
Optimizes the screen for photos.
Cinema
Optimizes the screen for video.
Dark Room 1
This mode adjusts the brightness to the optimal level for working in a dark environment.
Dark Room 2
This mode sets the brightness to a lower level than Dark Room 1.
Color Weakness This mode is for users who cannot distinguish between red and green. It enables users
with color weakness to easily distinguish between the two colors.
19
This mode is optimized for FPS games.
FPS Game 2
It has a higher Black Stabilizer value than FPS Game 1. It is suitable for very dark
FPS games.
RTS Game
This mode is optimized for RTS Game.
Custom (Game)
In this mode, users can customize various elements including game-related options.
NOTE
yy If the picture mode is changed, the screen may flicker or the resolution of your PC screen may be
affected.
Picture Adjust
Brightness
Adjusts the brightness of the screen.
Contrast
Adjusts the contrast of the screen.
Sharpness
Adjusts the sharpness of the screen.
SUPER RESOLUTION+
High
Optimized picture quality is displayed when a user wants crystal clear
images. It is effective for high quality video or game.
Middle
The optimized picture quality is displayed when a user wants images
between low and high modes for comfortable viewing. It is effective
for UCC or SD video.
Low
The optimized picture quality is displayed when a user wants smooth and
natural images. It is effective for slow-moving pictures or still images.
Off
Select this option for everyday viewing. SUPER RESOLUTION+ is
turned off in this mode.
NOTE
yy Because this is a function to increase the sharpness of low resolution pictures,
it is not recommended to use the function for normal text or for desktop
icons. Doing so may result in unnecessarily high sharpness.
Black Level
Sets the offset level (for HDMI only).
yy Offset: as a reference for a video signal, this is the darkest color the monitor can
display.
High
Keeps the current contrast ratio of the screen.
Low
Lowers the black levels and raises the white levels from the current
contrast ratio of the screen.
HDMI ULTRA HD Deep Provides sharper images when connected to a device supporting ULTRA HD Deep Color.
Color
4K@60 Hz Support Format1)
Resolution
Color Depth / Chroma Sampling
Frame rate
(Hz)
8 bit
10 bit
YCbCr 4:2:0
3840 x 2160
59.94
60.00
YCbCr 4:2:2
YCbCr 4:4:4
-
RGB 4:4:4
-
1) Supported when HDMI ULTRA HD Deep Color is set to On.
NOTE
yy If the connected device does not support ULTRA HD Deep Color, the feature
may not work properly.
yy If a problem occurs, set the HDMI ULTRA HD Deep Color option to Off.
DFC
On
Adjusts the brightness automatically according to the screen.
Off
Disables the DFC feature.
ENGLISH
FPS Game 1
20
Game Adjust
Response Time
ENGLISH
FreeSync
Sets a response time for displayed pictures based on the speed of the screen.
For a normal environment, it is recommended that you use Normal. For a fastmoving picture, it is recommended that you use Fast.
Setting to Fast may cause image sticking.
Fast
Sets the response time to Fast.
Normal
Sets the response time to Normal.
Slow
Sets the response time to Slow.
Off
Does not use the response time improvement feature.
Provides seamless and natural images by synchronizing the vertical frequency of the
input signal with that of the output signal.
CAUTION
yy Supported Interface: DisplayPort,HDMI.
yy Supported Graphic Card : A graphic card that supports AMD’s FreeSync is
necessary.
yy Supported Version : Make sure to update the graphic card to the latest driver.
yy For more information and requirement, refer to AMD website at http://www.
amd.com/FreeSync
Color Adjust
Extended
Enable wider frequency range of FreeSync function than basic
mode.
The screen may flicker during the game play.
Basic
Enable basic frequency range of FreeSync function.
Off
FreeSync function off.
Black Stabilizer
You can control the black contrast to have better visibility in dark scenes.
Increasing the Black Stabilizer value brightens the low gray level area on the screen.
(You can easily distinguish objects on dark game screens.)
Reducing the Black Stabilizer value darkens the low gray level area and increases
the dynamic contrast on the screen.
Gamma
Mode 1, Mode 2,
Mode 3
Color Temp
Red
The higher the gamma value, the darker the image becomes.
Likewise, the lower the gamma value, the lighter the image
becomes.
Mode 4
If you do not need to adjust the gamma settings, select Mode 4.
Custom
The user can adjust it to red, green, or blue by customization.
Warm
Sets the screen color to a reddish tone.
Medium
Sets the screen color between a red and blue tone.
Cool
Sets the screen color to a bluish tone.
You can customize the picture color using Red, Green, and Blue colors.
Green
Blue
Six Color
Picture Reset
Meets the user requirements for colors by adjusting the hue and saturation of
the six colors (Red, Blue, Green, Cyan, Magenta and Yellow) and then saving the
settings.
Hue
Adjusts the tone of the screen colors.
Saturation
Adjusts the saturation of the screen colors. The lower the value,
the less saturated and brighter the colors become. The higher
the value, the more saturated and darker the colors become.
Do you want to Picture reset your settings?
No
Cancel the select.
Yes
Returns to the default settings.
21
Menu > General
Description
Sets the menu screen to the desired language.
SMART ENERGY
SAVING
High
Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low
Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off
Disables the SMART ENERGY SAVING feature.
Power LED
Turns the power LED on the front of the monitor on or off.
On
The power LED turns on automatically.
Off
The power LED turns off.
Automatic Standby
Feature that automatically turns off the monitor when there is no movement on the screen for a period
of time. You can set a timer for the auto-off function. (Off, 4 H, 6 H, and 8 H)
DisplayPort 1.2
Enables or disables DisplayPort 1.2.
NOTE
yy Be sure to configure this option according to the DisplayPort version supported by your
graphics card. Set this option to Disable if your graphics card does not support DisplayPort 1.2.
OSD Lock
This feature disables the configuration and adjustment of menus.
On
Enables OSD Lock.
Off
Disables OSD Lock.
NOTE
yy All features are disabled except Brightness, Contrast, Volume, Input, OSD Lock in General, and
the Exit button.
OSD Size
User can select OSD Size to Large or Small.
Reset
Do you want to reset your settings?
No
Cancel the select.
Yes
Returns to the default settings.
NOTE
yy Saving Data depends on the Panel. So, these values may be different from each panel and/or panel vendor. If the SMART ENERGY SAVING option is High or Low, monitor luminance become higher or lower depending on the source.
ENGLISH
Language
22
TROUBLESHOOTING
ENGLISH
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
yy Check if the power cord is correctly plugged into the power outlet.
Is the power LED on?
yy Check the power cable connection and press the power button.
yy Check that the connected input is enabled (Menu > Input > Input list).
Is the power on and the power LED
displaying white?
Is the OUT OF RANGE message being
displayed?
yy This occurs when signals transferred from the PC (graphics card) are out
of the horizontal or vertical frequency range of the monitor. Please see
the Product Specification section of this manual to set the appropriate
frequency.
Is the No Signal message being
displayed?
yy This is displayed when the signal cable between the PC and the monitor is
missing or disconnected. Check the cable and reconnect it.
The OSD lock message is being displayed.
Are some functions not available when
you press the Menu button?
yy The OSD is locked. Go to Menu > General and set OSD Lock to Off.
The screen retains an image.
Does image sticking occur even when
the monitor is turned off?
yy Displaying a still image for a prolonged time may cause damage to the
screen, resulting in the retention of the image.
y
y To extend the lifetime of the monitor, use a screensaver.
Screen display is unstable and shaky / Images displayed on the monitor leave shadow trails.
Did you select the appropriate
resolution?
yy If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen
may be flickering. Change the resolution to 1080P or the recommended
resolution.
NOTE
yy Vertical frequency In order to display an image, the screen must be refreshed dozens of times per second,
like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or
refresh rate, and is represented by Hz.
yy Horizontal frequency The time it takes to display one horizontal line is called the horizontal cycle. If 1 is
divided by the horizontal interval, the result is the number of horizontal lines displayed per second. This is called
horizontal frequency and is represented by kHz.
23
NOTE
The display color is abnormal.
Does the display appear discolored (16
colors)?
yy Set the color to 24 bit (true color) or higher. In Windows, go to control
Panel > Display > Settings > Color Quality.
Does the display color appear unstable
or monochrome?
yy Check if the signal cable is connected properly. Reconnect the cable or
reinsert the PC's graphics card.
Are there spots on the screen?
yy When using the monitor, pixilated spots (red, green, blue, white, or black)
may appear on the screen. This is normal for an LCD screen. It is not an
error, nor is it related to the monitor's performance.
Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?
Have you installed the display driver?
yy Be sure to install the display driver from the display driver CD (or diskette)
that comes with your display. Or, you can also download the driver from
our web site: http://www.lg.com.
yy Make sure to check if the video card supports Plug&Play function.
No sound from the headphone port or speaker.
Are images displayed using DisplayPort
or HDMI input without sound?
yy Try increasing the volume using the button on the monitor.
yy Set the audio output of the PC to the monitor you are using. On Microsoft
Windows, go to Control Panel > Hardware and Sound > Sound > set the
monitor as default device.
ENGLISH
yy Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the
recommended (optimal) resolution in Control Panel > Display > settings.
yy Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed
screen, a truncated display area, or misalignment of the display.
yy The setting methods may be different depending on the computer or operating system, and some resolutions
may not be available depending on the performance of the graphics card. If this is the case, contact the
manufacturer of the computer or graphics card for assistance.
yy Some graphics cards may not support 3840x2160 resolution. If the resolution cannot be displayed, contact the
manufacturer of your graphics card.
24
‌SPECIFICATIONS
ENGLISH
27UD69
LCD Screen
Resolution
Video Signal
Type
TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Pixel Pitch
0.1554 mm x 0.1554 mm
Maximum Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz
Horizontal Frequency
30 kHz to 135 kHz
Vertical Frequency
56 Hz to 61 Hz
Input Connector
HDMI IN1, HDMI IN2 , DP(DisplayPort) IN, H/P(Headphone) OUT
Power
Voltage
19 V
Power consumption (Typ.)
On Mode : 29.8 W Typ. (ENERGY STAR® standard ) *
40 W Typ. ( Outgoing condition ) **
Sleep Mode ≤ 0.5 W
Off Mode ≤ 0.3 W
2.0 A
AC/DC adaptor
Type ADS-45SN-19-3 19040G, SHENZHEN HONOR ELECTRONIC production
Or type LCAP21C, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26B-E, LIEN CHANG ELECTRONIC ENTERPRISE production
Output: 19 V
2.1 A
Environmental
Conditions
Operating Condition
Temperature: (32 °F to 104 °F); Humidity: < 80%
Storing Condition
Temperature: (-4 °F to 140 °F); Humidity: < 85%
Dimension
Monitor Size (Width x Height x Depth)
Weight (Without
Packaging)
With Stand
24.21 inches x 17.91 inches x 8.25 inches
Without Stand
24.21 inches x 14.37 inches x 1.94 inches
With Stand
11.02 lbs
Without Stand
10.14 lbs
Product specifications shown above may be changed without prior notice due to upgrade of product functions.
* The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with ENERGY STAR® test standard.
** The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution)
25
Factory Support Mode (Preset Mode, PC)
ENGLISH
HDMI
Display Modes (Resolution)
Horizontal
Frequency(kHz)
Vertical
Frequency(Hz)
Polarity(H/V)
640 x 480
31.469
59.94
-/-
800 x 600
37.879
60.317
+/+
1024 x 768
48.363
60
-/-
1152 x 864
54.347
60.05
+/+
1280 x 720
45
60
+/+
1280 x 1024
63.981
60.02
+/+
1600 x 900
60
60
+/+
1920 x 1080
67.5
60
+/-
2560 x 1440
88.79
59.95
+/-
3840 x 2160
67.5
30
+/-
3840 x 2160
135
60
+/-
Display Modes (Resolution)
Horizontal
Frequency(kHz)
Vertical
Frequency(Hz)
Polarity(H/V)
640 x 480
31.469
59.94
-/-
800 x 600
37.879
60.317
+/+
1024 x 768
48.363
60
-/-
1152 x 864
54.347
60.05
+/+
1280 x 720
45
60
+/+
1280 x 1024
63.981
60.02
+/+
1600 x 900
60
60
+/+
1920 x 1080
67.5
60
+/-
2560 x 1440
88.79
59.95
+/-
3840 x 2160
66.66
30
+/-
3840 x 2160
133.32
60
+/-
Remarks
DisplayPort
Remarks
26
HDMI Timing (Video)
ENGLISH
Factory support mode
(Preset Mode)
Horizontal
Frequency(kHz)
Vertical
Frequency(Hz)
480p
31.5
60
720p
45.0
60
1080p
67.5
60
2160p
135
60
Power LED
Mode
LED Color
On Mode
White
Sleep Mode
Off
Off Mode
Off
Remarks
When HDMI ULTRA HD Deep Color is
set to ON.
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained in
this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are
available for download.LG Electronics will also provide
open source code to you on CD-ROM for a charge
covering the cost of performing such distribution
(such as the cost of media, shipping, and handling)
upon email request to opensource@lge.com. This
offer is valid for three (3) years from the date on
which you purchased the product.
This device meets the EMC requirements for home
appliances (Class B) and is intended for home usage.
This device can be used in all regions. Read the
owner's manual (CD) carefully and keep it at hand.
Please note that the label attached to the product
provides information for technical support.
MODEL
SERIAL
ENERGY STAR® is a set of power-saving guidelines
issued by the U.S.Environmental Protection Agency
(EPA).
As an ENERGY STAR® Partner LGE U. S. A.,
Inc. has determined that this product meets the
ENERGY STAR® guidelines for energy efficiency.
Refer to ENERGYSTAR.gov for more information on the ENERGY
STAR® program.
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