LG 49VM5C-A Owner’s Manual

OWNER’S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
49VM5C
49VH7C
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
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TABLE OF CONTENTS
SAFETY PRECAUTIONS.................3
-- Precautions In Installing the Product......................3
-- Precautions to the AC Adapter and Electrical
Power.......................................................................................5
-- Precautions In Moving the Product.........................7
-- Precautions In Using the Product.............................8
-- Mounting on a Wall..........................................................9
LICENSES..................................... 10
ASSEMBLY AND PREPARATION.11
-- Optional Accessories.....................................................12
-- Parts and Buttons..........................................................13
-- Portrait Layout.................................................................14
-- Remove brackets before Installation...................14
-- STORAGE METHOD FOR PANEL PROTECTION...
15
-- Installing on a Wall.........................................................17
-- EXTERNAL EQUIPMENT SETUP............................19
-- Tiling Displays...................................................................19
REMOTE CONTROL..................... 21
MAKING CONNECTIONS............ 23
-- Connecting to a PC.......................................................23
-- External Device Connection......................................23
-- Using the Input List.......................................................23
-- Daisy Chain Monitors...................................................25
TROUBLESHOOTING................... 26
PRODUCT SPECIFICATIONS....... 29
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SAFETY PRECAUTIONS
Please read these safety precautions carefully before using the product.
WARNING
If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death.
CAUTION
If you ignore the caution message, you may be slightly injured or the product may be damaged.
WARNING
•• Indoor Use Only.
Precautions In Installing the Product
WARNING
•• Keep away from heat sources like electrical heaters.
-- Electrical shock, fire, malfunction, or deformation may occur.
•• Keep the packing anti-moisture material or vinyl packing out of the reach of children.
-- Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the
nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.
•• Do not put heavy objects on the product or sit upon it.
-- If the product collapses or is dropped, you may be injured. Children must pay particular attention.
•• Do not leave the power or signal cable unattended on the pathway.
-- The passerby can trip or fall, which can cause electrical shock, fire, product breakdown, or injury.
•• Install the product in a neat and dry place.
-- Dust or moisture can cause electrical shock, fire or product damage.
•• If you can smell smoke or other odors or hear a strange sound unplug the power cord and contact the service center.
-- If you continue to use without taking proper measures, electrical shock or fire can occur.
•• If you dropped the product or the case is broken, turn off the product and unplug the power cord.
-- If you continue to use without taking proper measures, electrical shock or fire can occur. Contact the service center.
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WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may
cause radio interference.
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•• Do not drop an object on or apply impact to the product. Do not throw any toys or objects on the product screen.
-- It can cause injury to human, problem to product and damage the display.
•• Do not let the product fall or drop when connecting it with an external device.
-- This may cause injury and/or damage to the product.
•• When connecting it to a game device, keep a distance of four times the diagonal measurement of the screen from the
device.
-- If the product falls because of the short cable, this may cause injury and/or damage to the product.
•• Leaving a fixed image on the screen for a long time may cause damage to the screen and cause image burn-in. To use
the product for a long period of time, use a screen saver on the PC or utilize the residual image prevention function
on the product, and when the product is not used, turn off the power. Burn-in and related problems are not covered
by the warranty on this product.
•• Do NOT install this product on a wall where there is high risk of exposure to oil fumes or mist.
-- This may damage product and cause it to fail.
CAUTION
•• Make sure the product ventilation holes are not blocked. Install the product in a suitably wide place (more than 100
mm from the wall).
-- If you install the product too close to the wall, it may be deformed or fire can break out due to internal heat.
•• Do not block the ventilation hole of the product by a tablecloth or curtain.
-- The product can be deformed or fire can break out due to overheating inside the product.
•• Install the product on a flat and stable place that has no risk of dropping the product.
-- If the product is dropped, you may be injured or the product may be broken.
•• Install the product where no EMI occurs.
•• Keep the product away from direct sunlight.
-- The product can be damaged.
•• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage
to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before
installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are
used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a
long period of time (airport and train station), failure to do so will invalidate the warranty.
•• Do not install the product in an area with poor ventilation (e.g.on a bookshelf, in a closet) or outside and avoid placing
on cushions or carpets.
•• In addition, do not install it where there are heating objects such as lighting equipment.
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WARNING
•• If water or any foreign substance goes inside the product (TV, monitor, power cord, or AC adapter), disconnect the
power cord immediately and contact the service center.
-- Otherwise, this may cause a fire or electric shock due to damage to the product.
•• Do not touch the power plug or AC adapter with wet hands. If the pins of the plug are wet or dusty, wipe and dry
them before use.
-- Otherwise, this may cause a fire or electric shock.
•• Make sure to completely insert the power cord into the AC adapter.
-- If loosely connected, the poor connection may cause a fire or electric shock.
•• Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc.
-- The use of non-approved products may cause a fire or electric shock.
•• When unplugging the power cord, always pull it by the plug. Do not bend the power cord with excessive force.
-- The power line can be damaged, which may cause electric shock or fire.
•• Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC adapter.
Be careful not to damage the power cord or AC adapter with sharp objects.
-- Damaged power cords may cause a fire or electric shock.
•• Never disassemble, repair or modify the power cord or AC adapter.
-- This may cause a fire or electric shock.
•• Make sure to connect the power cable to the grounded current.
-- You may be electrocuted or injured.
•• Use the rated voltage only.
-- The product can be damaged, or you may be electrocuted.
•• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very
dangerous.
-- It can cause electric shock.
•• Do not connect several extension cords, electrical appliances, or electrical heaters to a single outlet. Use a power strip
with a grounding terminal designed for exclusive use with the computer.
-- A fire can break out due to overheating.
•• Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power
plug completely or wipe dust off.
-- You may be electrocuted due to excess moisture.
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Precautions to the AC Adapter and Electrical Power
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•• If you don’t intend to use the product for a long time, unplug the power cable from the product.
-- Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire.
•• Fix the power cable completely.
-- If the power cable is not fixed completely, a fire can break out.
•• Do not insert a conductor (like a metal chopstick) into one end of the power cable while the other end is connected
to the input terminal on the wall. Additionally, do not touch the power cable right after plugging into the wall input
terminal.
-- You may be electrocuted.
•• The appliance coupler is used as the disconnect device.
•• Please make sure the device is installed near the wall outlet to which it is connected and that the outlet is easily
accessible.
•• As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the
unit is turned off.
CAUTION
•• Be sure to keep the outlet, AC adapter, and pins of the power plug clean from dust and etc.
-- This may cause a fire.
•• Do not unplug the power cord while the product is in use.
-- Electrical shock can damage the product.
•• Use only the power cord supplied with the unit. If you use another power cord, make sure that it is certified by the
applicable national standards when not provided by the supplier. If the power cable is faulty in any way, please contact
the manufacturer or the nearest authorized repair service provider for a replacement.
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WARNING
•• Make sure to turn off the product.
-- You may be electrocuted or the product can be damaged.
•• Make sure to remove all cables before moving the product.
-- You may be electrocuted or the product can be damaged.
•• Make sure the panel faces forward and hold it with both hands to move. If you drop the product, the damaged
product can cause electric shock or fire. Contact an authorized the service center for repair.
•• Make sure the product is turned off, unplugged, and all cables have been removed. It may take 2 or more people to
carry larger apparatus. Do not press against or put stress on the front panel of the apparatus.
CAUTION
•• Do not shock the product when moving it.
-- You may be electrocuted or the product can be damaged.
•• Do not dispose the product-packing box. Use it when you move.
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Precautions In Moving the Product
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Precautions In Using the Product
WARNING
•• Do not disassemble, repair or modify the product at your own discretion.
-- Fire or electric shock accident can occur.
-- Contact the service center for check, calibration or repair.
•• When the display is to be left unattended for an extended period of time, unplug it from the wall outlet.
•• Keep the product away from water.
-- Fire or electric shock accident can occur.
•• Do not shock or scratch the front and sides of the screen with metallic objects.
-- Otherwise, it may cause damage to the screen.
•• Avoid high temperatures and humidity.
CAUTION
•• Do not put or store inflammable substances near the product.
-- There is a danger of explosion or fire due to careless handling of the inflammable substances.
•• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not
clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not
use chemicals such as benzene, paint thinners, or alcohol.)
•• Take a rest from time to time to protect your vision.
•• Keep the product clean at all times.
•• Take a comfortable and natural position when working with a product to relax the muscles.
•• Take a regular break when working with a product for a long time.
•• Do not press strongly upon the panel with a hand or sharp object such as nail, pencil, or pen, or make a scratch on it.
•• Keep the proper distance from the product.
-- Your vision may be impaired if you look at the product too closely.
•• Set the appropriate resolution and clock by referring to the User’s Guide.
-- Your vision can be impaired.
•• Use authorized detergent only when cleaning the product. (Do not use benzene, thinner, or alcohol.)
-- Product can be deformed.
•• Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over
the apparatus (e.g. on shelves above the unit).
•• Batteries should not be exposed to excessive heat. For example, keep away from direct sunlight, open fireplace, and
electric heaters.
•• Do NOT place non-rechargeable batteries in charging device.
•• Using headsets (earphones) for a long time or listening loudly can cause damage to your hearing.
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WATER
CHEMICALS
•• Do not use products using high voltage around the Monitor. (e.g., a bug zapper)
-- Monitor may have malfunction as its electrical shock.
Mounting on a Wall
•• Do NOT install this product by yourself as you may injure yourself or cause damage to product. Please contact service
personnel authorised by manufacturer.
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•• Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much
moisture may cause staining.
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LICENSES
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD
section of your device setup menu.
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license.
Covered by DivX Patents 7,295,673; 7,515,710; RE45,052; and others available at [www.divx.com/patents]
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, DTS-HD,
the Symbol, & DTS or DTS-HD and the Symbol together are registered trademarks of DTS, Inc. © DTS, Inc. All Rights
Reserved.
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CAUTION
•• Always use genuine components to ensure safety and product performance.
•• The product warranty will not cover damage or injury caused by the use of counterfeit components.
NOTE
•• The accessories provided with your product may vary depending on the model or region.
•• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product
functions.
•• The warranty will not cover any damage caused by using the product in an excessively dusty environment.
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ASSEMBLY AND PREPARATION
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Optional Accessories
Without prior notice, optional accessories are subject to change to improve the performance of the product, and new
accessories may be added. The illustrations in this manual may differ from the actual product and accessories.
Wi-Fi Dongle kit
AN-WF500
OPS kit
KT-OPSA
Screws
Card (Easy Setup Guide)
Power Cord
Connecting Cable
NOTE
•• Optional accessories are available for some models. If necessary, please purchase them separately.
•• Before you attach the OPS kit or Media Player, connect the cable to the port.
•• Please turn off the power before connecting or removing the Wi-Fi dongle kit.
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The image may be different according to the model.
Buttons
••
••
••
••
••
••
: Changes the input source.
: Accesses the main menus, or saves your input and exits the menus.
: Adjust the up and down.
: Moves left and right.
: Displays the current signal and mode.
: Turns the power on or off.
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Parts and Buttons
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Portrait Layout
When installing in a portrait layout, rotate the monitor clockwise 90 degrees (when facing the screen).
Remove brackets before Installation
Make sure that the protection pads are removed from each corner before installing the product.
NOTE
•• Keep the removed protection pads and use them when moving the product later.
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Correct Method
1 If the product needs to be set upright, hold both sides of the product, and tilt backward carefully for. Do not let the
panel to touch the floor.
Panel
2 When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product
facing down.
Panel
Cushion
3 If there is not a cushion available, ensure the floor is clean and then lay the product down carefully with the panel
facing either upward or downward. At this time, be careful for objects not to fall on the panel.
Panel
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STORAGE METHOD FOR PANEL PROTECTION
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Incorrect Method
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1 If the product is tilted onto the bezel, the bottom of the panel may be damaged.
Panel
2 If the product is tilted onto the edge of the panel, the panel may be damaged.
Panel
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To install the Monitor on a wall (optional), use the VESA screws provided as accessories to fasten it.
Install the monitor at least 200 mm away from the wall and leave about 100 mm of space at each side of the monitor
to ensure sufficient ventilation.
Use the wall mount plate and screws that comply with the VESA standard.
100 mm
200 mm
100 mm
100 mm
100 mm
CAUTION
•• Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock.
•• If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount
and contact your local dealer or qualified personnel to assist with the installation.
•• Do not over tighten the screws as this may damage the monitor and void your warranty.
•• Use only screws and wall mounting brackets that meet the VESA standard. Any damage or injuries caused by misuse
or use of improper accessories are not covered by the warranty.
•• To prevent injury, this apparatus must be securely attached to the wall in accordance with the installation instructions.
(This pertains only to Australia and New Zealand.)
NOTE
•• Do not install the product in a place with no ventilation (e.g., on a bookshelf or in a closet) or on a carpet or cushion. If
there is no other option but to mount the product on the wall, make sure that sufficient ventilation is provided before
installation.
-- Failure to do so may result in a fire due to the increase in the internal temperature.
•• The illustration shows a general example of installation and may look different from the actual product.
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Installing on a Wall
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Securing the monitor to a wall (optional)
ENGLISH
(Procedure may differ depending on the model.)
1 Insert and tighten the eyebolts, or brackets and bolts on the back of the monitor.
-- If there are already bolts inserted in the eyebolts’ position, remove the other bolts first.
2 Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eyebolts on the
rear of the monitor.
3 Connect the eyebolts and wall brackets tightly with a sturdy cord.
Make sure the securing cord is horizontal with the flat surface.
WARNING
•• If the monitor is not positioned in a sufficiently stable location, there is a danger that it will fall. Many injuries,
particularly to children, can be avoided by taking simple precautions such as:
-- Using cabinets or stands recommended by the manufacturer.
-- Only using furniture that can safely support the monitor.
-- Ensuring the monitor is not overhanging the edge of the supporting furniture.
-- Not placing the monitor on tall furniture (for example, cupboards or bookcases) without anchoring both the
furniture and the monitor to a suitable support.
-- Not placing cloth or other materials between the monitor and supporting furniture.
-- Educating children about the dangers of climbing on furniture to reach the monitor or its controls.
CAUTION
•• Make sure that children do not climb on or hang from the monitor.
NOTE
•• Use a platform or cabinet that is large and strong enough to support the monitor securely.
•• Brackets, bolts, and cords are sold separately. You can obtain additional accessories from your local retail store.
•• The illustration shows a general example of installation and may look different from the actual product.
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IR RECEIVER
This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via
an RS-232C cable.
Tiling Displays
How to Mount the Set
Example of 2 x 2 Tiling
Using the screws for attaching the VESA wall mount, mount the set to the wall mount plate or the wall.
Screws for attaching the VESA
wall mount (M6)
400
600
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EXTERNAL EQUIPMENT SETUP
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How to Join Sets
ENGLISH
1 Join other sets using screws for fixing the VESA wall mount in the same way as above.
Set 4 joined to the rest of the sets
(2 x 2 tiling)
2 After joining the sets, use the tiling guide to adjust the gap between the sets.
(M4 x L6)
3 Now the 2 x 2 tiling is complete. You can tile in various combinations, such as 3 x 3.
NOTE
•• The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall mount (600
x 400).
•• The load applied to each set should be supported by the wall mount plate using a VESA wall mount. (Each set must
be firmly mounted to the wall mount plate or the wall.)
•• You may mount the set without using the tiling guide; this does not affect the performance of the device.
•• The screws are enclosed with the other components in the box, including the tiling guides.
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The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to
use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching
and
terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the
installation actions in reverse. The illustrations may differ from the actual accessories.
CAUTION
•• Do not mix old and new batteries, as this may damage the remote control.
•• Be sure to point the remote control toward the remote control sensor on the monitor.
•• Some features of the remote control may not be supported in certain models.
(POWER) Turns the monitor on or off.
MONITOR ON Turns the monitor on.
MONITOR OFF Turns the monitor off.
ENERGY SAVING Adjusts the brightness of the picture to reduce
energy consumption.
INPUT Selects the input mode.
3D Used for viewing 3D videos. (This model does not support this.)
1/a/A Toggles between numerical and alphabetical.
Number and Alphabet buttons
Enters numerical or alphabetical characters depending upon the setting.
(Depending upon the model, this feature may not be supported.)
CLEAR Deletes the entered numerical or alphabetical character.
(Depending upon the model, this feature may not be supported.)
Volume Up/Down Button Adjusts the volume.
ARC Selects the Aspect Ratio mode.
AUTO Automatically adjusts picture position and minimizes image
instability (available for RGB input only). (Depending upon the model,
this feature may not be supported.)
MUTE Mutes all sounds.
BRIGHTNESS Adjusts the brightness of the display. PAGE function is
not supported in this model. (Depending upon the model, this feature
may not be supported.)
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REMOTE CONTROL
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PSM Selects the Picture Mode.
HOME Activates the Launcher.
W.BAL Enters the White Balance menu.
SETTINGS Accesses the main menus or saves your input and exit menus.
S.MENU SuperSign menu key. (Depending upon the model, this feature
may not be supported.)
Navigation Buttons Scrolls through menus or options.
OK Selects menus or options and confirms your input.
BACK Allows you to move back one step in the user interaction function.
EXIT Quit all OSD tasks and applications.
Allows you to control various multimedia devices to enjoy
multimedia simply by using the remote control through the SimpLink
menu. (Depending upon the model, this feature may not be supported.)
TILE Selects the TILE Mode.
PICTURE ID ON/OFF When the Picture ID number matches the Set ID
number, you can control whichever monitor you want in multi-display
format.
USB Menu Control Buttons Controls media playback.
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You can connect various external devices to your monitor. Change the input mode and select the external device you
want to connect. For more information about external device connections, see the user manual provided with each
device.
Connecting to a PC
Some of the cables are not provided.
This monitor supports the Plug and Play* feature.
*Plug and Play: a feature that enables a PC to recognize devices attached by the user without device configuration or
user intervention when powering up.
External Device Connection
Connect a HD receiver, DVD, or VCR player to the monitor and select an appropriate input mode.
Some of the cables are not provided. For the best picture and sound quality, connecting external devices to your
monitor using HDMI cables is recommended.
Using the Input List
HOME →
•• RGB, HDMI, DVI-D, DISPLAYPORT, OPS, COMPONENT, AV
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MAKING CONNECTIONS
24
NOTE
ENGLISH
•• For the best image quality, using the monitor with HDMI connection is recommended.
•• To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a D-sub 15pin cable and DVI-D/HDMI cable.
•• If you turn the monitor on when the set is cold, the screen may flicker. This is normal.
•• Sometimes red, green, or blue spots may appear on the screen. This is normal.
•• Use a High Speed HDMI®/TM cable.
•• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not
display or a connection error may occur.
•• Recommended HDMI Cable Types
-- High-Speed HDMI®/TM Cable
-- High-Speed HDMI®/TM Cable with Ethernet
•• If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to manually change
the default audio output to HDMI.
•• If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode.
•• You may experience compatibility issues if you use HDMI-PC mode.
•• Make sure the power cable is disconnected.
•• If you connect a gaming device to the monitor, use the cable provided with the gaming device.
•• It is recommended to use the speakers that are provided as optional accessories.
•• High Speed HDMI®/TM cables transmit a HD signal up to 1080p and higher.
•• Use the standard Macintosh adapter since an incompatible adapter is available in the market. (Different signaling
system)
•• Apple computers may require an adapter to connect to this monitor. Call or visit their web site for more information.
•• When connecting to the component port using the shared interface, the port must match up to the input source.
Otherwise, noise may occur.
•• When connecting an external audio device, use a device with audio amplifier.
CAUTION
•• Connect the signal input cable and tighten it by turning the screws clockwise.
•• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the
screen.
•• Avoid displaying static images on the screen for a long period of time to prevent image burn. Use a screensaver if
possible.
•• A wireless communication device near your monitor can affect the image.
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To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out
connector of Monitor 1 and connect the other end to the DP In connector of the other product.
Monitor 1
Monitor 2
Monitor 3
Monitor 4
NOTE
•• If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable.
•• Daisy chaining the video output may be limited depending on the performance of the input device that supports
HDCP.
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Daisy Chain Monitors
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TROUBLESHOOTING
No image is displayed.
Problem
Is the product power cord connected?
Does the “Invalid Format” message
appear?
Does the “No Signal” message appear?
Action
•• Check if the power cord is correctly plugged into the power outlet.
•• The signal from the PC (Graphics card) is out of the vertical or
horizontal frequency range of the product. Adjust the frequency range
by referring to the Specifications in this manual.
•• The signal cable between PC and product is not connected. Check the
signal cable.
•• Access the input menu to check the input signal.
The Unknown Product message appears when the product is connected.
Problem
Did you install the driver?
Action
•• Check if the Plug and Play function is supported by referring to the
graphics card user manual.
The screen image looks abnormal.
Problem
Is the screen position wrong?
The screen is displayed abnormally.
Action
•• Check if the graphics card resolution and frequency are supported by
the product. If the frequency is out of range, set to the recommended
resolution in the [Control Panel] → [Display] → [Setting] menu. (The
settings may differ depending on your operating system.)
•• The proper input signal is not connected to the signal port. Connect the
signal cable that matches with the source input signal.
27
After-image appears on the product.
Action
After-image appears when the product is
turned off.
•• If you use a fixed image for a long time, the pixels may be damaged.
Use the screen-saver function.
•• When a dark image is displayed on the screen after an image with high
contrast (black and white or gray), this may cause image sticking. This
is normal for LCD screen products.
The audio function does not work.
Problem
No sound?
Sound is too dull.
Sound is too low.
Action
•• See if the audio cable is connected properly.
•• Adjust the volume.
•• See if the sound is set properly.
•• Select the appropriate equalizer sound.
•• Adjust the volume.
Screen color is abnormal.
Problem
Screen has poor color resolution (16
colors).
Screen color is unstable or mono-colored.
Do black spots appear on the screen?
Action
•• Set the number of colors to more than 24 bits (true color). Select
[Control Panel] → [Display] → [Settings] → [Color Table] in Windows.
(The settings may differ depending on your operating system.)
•• Check the connection status of the signal cable. Or, re-insert the PC
graphics card.
•• Several pixels (red, green, blue, white, or black color) may appear on the
screen, which can be attributable to the unique characteristics of the
LCD panel. This is not a malfunction of the LCD.
The operation does not work normally.
Problem
The power suddenly turned off.
Action
•• Is the Timer set?
•• Check the power control settings. Power interrupted.
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Problem
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CAUTION
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•• Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an
extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood
of image sticking occurring when using a fixed image. It is recommended that you change the screen at least once
every 12 hours at the very minimum; if done more frequently, the prevention of image sticking is more effective.
Recommended operating conditions
1 Change the background and the character colors using the same time interval.
ID: UPM 123
PW: ****
ID: UPM 123
PW: ****
When changing colors, using complementary colors helps to prevent image sticking.
Glass
BM
CF
BM
CF
BM
CF
CF
OC
PI
LC
PI
TFT Layers
Glass
ITO or MoTi Pixel Layer
2 Change the image using the same time interval.
Make sure that the characters or images before changing the image remain in the same location after changing the
image.
What is image sticking?
When the LCD panel displays a static image for an extended period of time, it can cause a voltage difference between
the electrodes that operate the liquid crystals. When the voltage difference between the electrodes builds up over
time, liquid crystals have a tendency to remain aligned in one direction. During this process, a previously displayed image
remains visible. This phenomenon is referred to as image sticking.
29
The product specifications below may be changed without prior notice due to upgrade of product functions.
“ ” refers to alternating current (AC), and “
” refers to direct current (DC).
LCD screen
Screen type
Thin Film Transistor (TFT)
Liquid Crystal Display (LCD) Screen
Video signal
Maximum resolution
HDMI, DisplayPort: 3840 x 2160 @ 30 Hz
RGB, DVI-D, OPS: 1920 x 1080 @ 60 Hz
-- This may not be supported on some OS or graphics card
types.
Recommended resolution
1920 x 1080 @ 60 Hz
-- This may not be supported on some OS or graphics card
types.
Horizontal frequency
RGB: 30 kHz to 83 kHz
HDMI/ OPS/ DVI-D/ DisplayPort: 30 kHz to 83 kHz
Vertical frequency
RGB: 50 Hz to 75 Hz
HDMI/ OPS/ DVI-D/ DisplayPort: 56 Hz to 60 Hz
3840 x 2160 24p, 25p, 30p.
Synchronization
Separate Sync, Digital
Input/output ports
Embedded battery
Environmental
Conditions
IR IN, RS-232C IN/OUT, HDMI IN, DVI-D IN, DP IN/OUT, USB 2.0
IN, USB 3.0 IN, RGB/COMPONENT/AV IN, AUDIO IN/OUT, LAN
IN/OUT
Operating Temperature
Operating Humidity
Storage Temperature
Applied
0 °C to 40 °C
10 % to 80 %
-20 °C to 60 °C
Storage Humidity
5 % to 85 %
ENGLISH
PRODUCT SPECIFICATIONS
30
49VM5C
ENGLISH
LCD screen
Pixel pitch
0.55926 mm (H) x 0.55926 mm (V)
Power
Rated power
AC 100-240 V ~ 50/60 Hz 1.5 A
Power consumption
On Mode: 120 W (Typ.)
Sleep Mode: ≤ 0.5 W
Off Mode: ≤ 0.5 W
Dimensions (Width x Height x Depth) /
Weight
1075.6 mm x 605.8 mm x 86.2 mm / 17.5 kg
49VH7C
LCD screen
Pixel pitch
0.55926 mm (H) x 0.55926 mm (V)
Power
Rated power
AC 100-240 V ~ 50/60 Hz 2.1 A
Power consumption
On Mode: 150 W (Typ.)
Sleep Mode: ≤ 0.5 W
Off Mode: ≤ 0.5 W
Dimensions (Width x Height x Depth) /
Weight
1075.6 mm x 605.8 mm x 86.2 mm / 17.5 kg
RGB (PC) Support Mode
Resolution
Horizontal frequency (kHz)
Vertical frequency (Hz)
640 x 480
31.469
59.94
640 x 480
37.5
75
720 x 400
31.468
70.8
800 x 600
37.879
60.317
800 x 600
46.875
75
832 x 624
49.725
74.55
1024 x 768
48.363
60
1024 x 768
60.023
75.029
1152 x 864
53.783
59.959
1280 x 720
45
60
1280 x 1024
63.981
60.02
1280 x 1024
79.98
75.02
1360 x 768
47.712
60.015
1600 x 900
60
60
1680 x 1050
65.29
59.954
1920 x 1080
67.5
60
31
HDMI/ DisplayPort (PC) Support mode
Horizontal frequency (kHz)
Vertical frequency (Hz)
640 x 480
31.469
59.94
800 x 600
37.879
60.317
1024 x 768
48.363
60
1152 x 864
53.783
59.959
1280 x 720
45
60
1280 X 800
49.702
59.81
1366 x 768
47.712
59.79
1280 x 1024
63.981
60.02
1600 x 900
60
60
1680 x 1050
65.29
59.954
1920 x 1080
67.5
60
1920 x 1200
74.038
59.95
3840 x 2160
67.5
30
Resolution
Horizontal frequency (kHz)
Vertical frequency (Hz)
640 x 480
31.469
59.94
800 x 600
37.879
60.317
1024 x 768
48.363
60
1152 x 864
53.783
59.959
1280 x 720
45
60
1366 x 768
47.712
59.79
1280 x 1024
63.981
60.02
1600 x 900
60
60
1680 x 1050
65.29
59.954
1920 x 1080
67.5
60
DVI-D (PC) Support Mode
ENGLISH
Resolution
32
OPS (PC) Support Mode
ENGLISH
Resolution
Horizontal frequency (kHz)
Vertical frequency (Hz)
640 x 480
31.469
59.94
800 x 600
37.879
60.317
1024 x 768
48.363
60
1152 x 864
53.783
59.959
1280 x 720
45
60
1280 x 800
49.702
59.81
1366 x 768
47.712
59.79
1280 x 1024
63.981
60.02
1600 x 900
60
60
1680 x 1050
65.29
59.954
1920 x 1080
67.5
60
Horizontal frequency (kHz)
Vertical frequency (Hz)
480/60p
31.5
60
576/50p
31.25
50
720/50p
37.5
50
720/60p
45
60
1080/50i
28.1
50
1080/60i
33.75
60
1080/50p
56.25
50
1080/60p
67.432
59.94
1080/60p
67.5
60
2160/24p
54
24
2160/25p
56.25
25
2160/30p
67.5
30
HDMI / DisplayPort (DTV) Support Mode
Resolution
33
Component Support Mode
Horizontal frequency (kHz)
Vertical frequency (Hz)
720 x 576
15.625
50.00
720 x 576
31.25
50.00
1280 x 720
45.00
60.00
1280 x 720
37.5
50
1280 x 720
44.96
59.94
1920 x 1080
31.25
50.00
1920 x 1080
56.25
50
1920 x 1080
33.75
60.00
1920 x 1080
33.72
59.94
1920 x 1080
67.5
60
NOTE
•• When the cable is connected to the DVI-D, HDMI or the DisplayPort, you can select the PC/DTV mode optionally. It
is recommended that you select PC mode when connecting to a PC and select DTV mode when connecting to other
devices. The DTV mode refers to all modes excluding the PC mode.
•• Vertical frequency: The product display functions by the screen image changing dozens of times every second like a
fluorescent lamp.
The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.
•• Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by
the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal
frequency. The unit is kHz.
ENGLISH
Resolution
ENERGY STAR® is a set of power-saving
guidelines issued by the U.S.Environmental
Protection Agency (EPA).
As an ENERGY STAR® Partner LGE U. S. A.,
Inc. has determined that this product
meets the ENERGY STAR® guidelines for
energy efficiency.
Refer to ENERGYSTAR.gov for more information on the
ENERGY STAR® program.
Make sure to read the Safety Precautions before using
the product.
The model and serial numbers of the SET are located on
the back and one side of the SET. Record it below should
you ever need service.
MODEL
SERIAL
Temporary noise is normal when powering ON or OFF
this device.