LG | GR-5D725SL | LG GR-5D725SL Owner’s Manual

OWNER’S MANUAL
BOTTOM FREEZER
REFRIGERATOR
Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.
GR-5D725SL
www.lg.com
2
TABLE OF CONTENTS
TABLE OF CONTENTS
3
4
PRODUCT FEATURES
IMPORTANT SAFETY
INSTRUCTIONS
21
Big Fresh Zone
21
- Removal of the Big Fresh Zone drawer
21
- Refitting the Big Fresh Zone drawer
22
How to remove and refit the vegetable
box
23
Extra Space (Multi collection corner)
23
Fridge Basket
23
In & Out Carrier
24
Tilting Fresh Basket
7
COMPONENTS
7
Refrigerator Exterior
24
Dairy Corner
8
Refrigerator Interior
24
Door-In-Door
25
- Door-In-Door Shelf Disassembly
26
Adjustable Moving Basket
26
Freezer Drawer
9
INSTALLATION
9
Installation Overview
26
- Freezer Drawer Removal
10
Unpacking Your Refrigerator
27
- Refitting the Freezer Drawer
10
Choosing the Proper Location
27
Freezer/Fridge Basket
10
- Flooring
11
- Ambient Temperature
11
Turning On the Power
28 MAINTENANCE
11
How to Remove the Refrigerator Door
28
Cleaning
12
How to Remove the Freezer Door
29
Replacing the Pure N Fresh filter
12
Height Adjustment
12
- Fridge Door Height Adjustment
13
- When the Freezer Door is Lower
30 SMART DIAGNOSIS
30
14 HOW TO USE
14
Before Use
15
Control Panel
15
- Control Panel Features
16
Storing Food
16
- Food Storage Location
18
- Food Storage Tips
18
- Storing Frozen Food
19
Adjusting the Refrigerator Shelves
19
- Detaching the Shelf
19
- Refitting the Shelf
20
- Using the Folding Shelf
20
- When Closing the Door
Using Smart Diagnosis
31 TROUBLESHOOTING
PRODUCT FEATURES
3
PRODUCT FEATURES
* Depending on the model, some of the following functions may not be available.
DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door or freezer door remains open. If a
refrigerator door or freezer door is left open for more than 60 seconds, a
warning alarm sounds in 30 second intervals until it is closed.
AUTO CLOSING HINGE
The refrigerator doors close automatically with a slight push. (The door only
closes automatically when it is open at an angle less than 30°.)
EXPRESS FREEZING
The freezer section is maintained at the coldest temperature for a 24-hour
period before automatically resuming normal operation. The freezer display
temperature will not change when Express Freezing is engaged. It will also
enhance ice production whilst it is on.
4
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of
hazards that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:
WARNING
CAUTION
You can be killed or seriously injured if you do not follow instructions.
Indicates an imminently hazardous situation which, if not avoided, may result
in minor or moderate injury, or product damage.
WARNING
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.
Power
y NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it
straight out from the outlet.
y If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a
similarly qualified person in order to avoid a hazard. Do not use a cord that shows cracks or abrasion
damage along its length or at either the plug or connector end.
y Do not use an uncertified power outlet.
y Unplug the power plug immediately in the event of a blackout or thunderstorm.
y Plug in the power plug with the power cord facing downward.
Installation
y Contact an authorized service center when you install or relocate the refrigerator.
y When moving your refrigerator away from the wall, be careful not to roll over or damage the power
cord.
y Connect this product to a dedicated grounded electric outlet conforming with the rating prior to use. It
is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
y Do not install the refrigerator where there may be a danger of it falling. Installation on a non sturdy
timber floor may cause difficulty in door alignment and cause the cabinet to deform.
Use
y DO NOT allow children to climb, stand, or hang on the refrigerator doors or shelves in the refrigerator.
They could damage the refrigerator and seriously injure themselves.
y Where fitted, do not place heavy objects on the dispenser of the refrigerator or hang onto it.
y Do not place heavy or dangerous objects (bottles or vases with liquid) on the refrigerator.
y Do not put live animals inside of the refrigerator.
y Do not allow children to climb into the product when it is in or out of use.
y In the event of a gas leak (propane/LPG), ventilate sufficiently and contact an authorized service center
before use. Do not touch or disassemble the electric outlet of the refrigerator.
y In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ventilate
sufficiently and contact an authorized service center.
y Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the refrigerator
or store them inside the refrigerator. Do not place the refrigerator in the vicinity of flammable gas.
IMPORTANT SAFETY INSTRUCTIONS
5
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.
y This appliance is intended to be used in household and similar applications such as
- staff kitchen areas, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments.
y Do not use this product for special purposes or mobile applications (storage of medicine or test materials
or on ships, etc).
y Unplug the power plug before cleaning or repairing the refrigerator.
y If the refrigerator is fitted with light bulbs and require replacing, unplug the refrigerator or turn off the
power before doing so.
y Do not modify or extend the power cord.
y Do not use a hair dryer to dry the interior. Do not light a candle to remove any interior odor.
y For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked
by a qualified electrician to make sure the outlet is properly grounded.
y Do not use an outlet that can be turned off via a remote switch. Do not use an extension cord. It is the
user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
y Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
y Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.
y Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke.
y Turn the power off if dust or water from above or below penetrates into the refrigerator. Call a service
agent.
y Do not disassemble or modify the refrigerator.
y Do not put hands, feet, or metal objects below or behind the refrigerator.
y Do not operate the refrigerator or touch the power cord with wet hands.
y In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism
or with the heating element that releases the cubes. Do not place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.
y When dispensing ice from the dispenser, do not use crystal ceramics.
y Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your
refrigerator is in operation.
y Do not put glass containers, glass bottles or beverage cans in the freezer.
y Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
y This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
y Do not refreeze frozen foods that have thawed completely. It may result in serious health issues.
y If you are throwing away your old refrigerator, make sure the CFC coolant is removed for proper disposal
by a qualified servicer. If you release CFC coolant, you may be fined or imprisoned in accordance with
the relevant environmental law.
y Disposed or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing the refrigerator, remove the packing materials from the door or take off the doors but leave the
shelves in place so that children may not easily climb inside.
y If the refrigerant gas has leaked, do not touch the refrigerator or the power outlet and ventilate the room
immediately. A spark could trigger an explosion causing a fire or burns. Because this refrigerator uses
natural gas (isobutene, R600a) as the environment-friendly refrigerant, even a small amount (50~60g) is
combustible. If gas leaks from severe damage during delivering, installing or using the refrigerator, any
spark may cause fire or burns.
6
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.
CAUTION
Installation
y The refrigerator must be properly installed in accordance with the Installer Instructions that were taped
to the front of the refrigerator.
y Be careful when you unpack and install the refrigerator. Immediately dispose of packing materials
(plastic) out of reach of children.
Use
y Close the doors carefully when children are around.
y Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily
small. Be careful closing doors when children are in the area.
y If food is stacked or stored poorly on the shelves, it may fall and cause injury when the door is opened.
y Do not move refrigerator while the refrigerator is operating. A Compressor rattling noise may occur
as a result and will only stop when the compressor cycles off, or when the power to the unit is
turned off and back on again. (This is normal and will not impact on the performance or the life of the
compressor. The rattling will stop after the compressor comes to a rest.)
Maintenance
y Do not use strong detergents like wax or thinners for cleaning. Clean with a soft fabric.
y Wipe foreign objects (dust, water, etc) off the prongs of the power plug and contact areas before
connecting.
WARNING
y Use drinkable water for ice making.
WARNING
y Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
y Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
y Do not damage the refrigerant circuit.
y Do not use electrical appliances inside the food storage compartments of the appliance, unless they
are of the type recommended by the manufacturer.
y The refrigerant and insulation blowing gas used in the appliance require special disposal procedures.
When disposal, please consult with service agent or a similarly qualified person.
This appliance contains a small amount of isobutane refrigerant (R600a), natural gas with high
environmental compatibility, but it is also combustible. When transporting and installing the
appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected,
avoid any naked flames or potential sources of ignition and air the room in which the appliance is
standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit
occurs, the size of the room in which the appliance may be sited depends on the amount of
refrigerant used. The room must be 1m2 in size for every 8g of R600a refrigerant inside the
appliance. The amount of refrigerant in your particular appliance is shown on the identification
plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
SAVE THESE INSTRUCTIONS
COMPONENTS
7
COMPONENTS
Use this page to become more familiar with the parts and features of your refrigerator.
Page references are included for your convenience.
*The appearance and specifications of the actual product may differ depending on the model.
Refrigerator Exterior (Applicable to some models only)
LED Display
Displays the refrigerator and
freezer’s target temperature,
the water filter condition and the
dispenser status.
Door in Door release
Button
Refrigerator
Freezer
8
COMPONENTS
Refrigerator Interior (Applicable to some models only)
Pure N Fresh Filter
LED interior lamps
The interior lamps light up
the inside of the refrigerator.
Shelf
Dairy Product Bin
Fridge Basket
Used to preserve dairy
products.
Shelf
Folding Shelf
Door-In-Door
Big Fresh Zone
Big Fresh Zone
Tilting Fresh
Basket
Extra Space
Freezer Basket
Freezer Basket
Drawer
Drawer
INSTALLATION
9
INSTALLATION
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting
it to another location.
1
Unpacking your
refrigerator
2 Choosing the proper
location
3 Leveling and Door
Alignment
10
INSTALLATION
Unpacking Your Refrigerator
WARNING
y Use two or more people to move and install
the refrigerator. Failure to do so can result in
back or other injury.
y Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to
protect the floor. Always pull the refrigerator
straight out when moving it. Do not wiggle
or walk the refrigerator when trying to move
it, as floor damage could occur. Wind the
leveling feet up first so that the unit is on its
rollers.
y Keep flammable materials and vapors, such
as gasoline, away from the refrigerator.
Failure to do so can result in fire, explosion,
or death.
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any
warning-type labels, the model and serial number
label, or the Tech Sheet that is located under the
front of the refrigerator.
To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue residue
can also be easily removed by rubbing a small
amount of liquid dish soap over the adhesive with
your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your refrigerator.
Refrigerator shelves are installed in the shipping
position. Please reinstall shelves according to
your individual storage needs.
Choosing the Proper Location
y The refrigerator should always be
plugged into its own individual properly
grounded electrical outlet rated for
240 Volts, 50 Hz, AC only, and fused
at 15 or 20 amperes. This provides the
best performance and also prevents
overloading house wiring circuits
which could cause a fire hazard from
overheated wires. It is recommended
that a separate circuit serving only this
appliance be provided.
WARNING
To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.
do not install in any outdoor or sheltered
outdoor location or direct sunlight.
Flooring
To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed
floor. If required, adjust the leveling legs to
compensate for unevenness of the floor. The
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. Poorly constructed timber
flooring can cause a limit in door adjustment
and the cabinet to become out of shape. (See
Leveling and door AlIgnment.)
NOTE
Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure
is not recommended.
INSTALLATION
Ambient Temperature
Turning On The Power
Install this appliance in an indoor area where
the temperature is between 55°F (13°C) and
110°F (43°C). If the temperature around the
appliance is too low or high, the cooling ability
may be adversely affected.
Plug in the refrigerator.
1
Place your appliance where it is easy to
use.
2
Avoid placing the unit near heat sources,
direct sunlight or moisture.
3
To ensure proper air circulation around the
fridge -freezer, please maintain sufficient
space on both the sides as well as top and
maintain at least 2 inches (5.08 cm) from
the rear wall.
4
To avoid vibrations, the appliance must be
leveled.
5
Don’t install the appliance below 41°F
(5°C). It may affect the performance.
11
CAUTION
y Connect to a rated power outlet.
y Have a certified electrician check
the wall outlet and wiring for proper
grounding.
y Do not damage or cut off the ground
terminal of the power plug.
How to Remove the
Refrigerator Door
(TURN OFF THE MAIN
POWER. Same procedure for
left and right doors)
1
Remove the refrigerator door hinge cover.
(left side)
2
Disassemble connection plugs and ground
wires.
24” (61 cm)
2” (5.08 cm)
12
3
INSTALLATION
Turn 1 around to release lock and raise
hinge up.
Keeper
3
Remove the door by raising it from the
lower hinge.
Upper hinge
Lower hinge
4
Disassemble Door, raising it from Hinge
Center.
Height Adjustment
Leveling the doors may not be possible when
the floor is not leveled, or is of weak or poor
construction. The refrigerator is heavy and
should be installed on a rigid and solid surface.
Some Timber flooring may cause levelling
difficulties if it flexes excesively.
CAUTION
Remove it after you open Door to 90
degrees.
How to Remove the Freezer
Door (TURN OFF THE MAIN
POWER. Same procedure for
left and right doors)
1
Fridge Door Height Adjustment
y If the left side door is lower, lift the left
side door, and turn the hinge bolt using
the spanner as in the drawing. (for upper
refrigerator doors, use spanner 1 .)
y If the right side door is lower, lift the right
side door, and use a pair of long nose pliers
(not supplied) to additionally insert 3 a
snap ring until the heights are balanced as
in the drawing.
Height difference
Remove the inner hinge bolt.
Refrigeration
left hand door
2
Twist the hinge to raise the pivoting end
so that the door can be lifted off.
Refrigeration
right hand door
INSTALLATION
If the heights of the Freezer doors
are different
y Method 1 is recommended.
y For freezer doors, use spanner
2
.
13
2 (Method 2, only allows a maximum of 3mm
of adjustment)
(1) Use the wider side of the number 2
spanner to turn locking nut (
)
clockwise to unscrew the locking nut.
Unscrew nut
Height difference
1
(2) Use the narrower side of the spanner to
)
turn the adjustment hinge pin (
clockwise or (
) counterclockwise,
and adjust the gap difference between the
refrigerator and the freezer door.
(Method 1)
Open the door, and adjust the height by
screwing the nut above the foot with the
2 spanner.
Locking nut
Adjustment
hinge pin
Lift door
Lower door
Lift door
Spanner
Lower door
(3) After the door heights are adjusted,
completely tighten the locking nut (
counterclockwise.
Tighten nut
CAUTION
Do not adjust the hinge pin height level
too much. The hinge pin can fall out.
(Range of height adjustment : Max. 3mm)
)
14
HOW TO USE
HOW TO USE
Before use
Clean the refrigerator.
Clean your refrigerator thoroughly and wipe off all dust that may have accumulated
during shipping.
CAUTION
y Do not scratch the refrigerator with a sharp object or use a detergent that
contains alcohol, a flammable liquid or an abrasive when removing any tape
or adhesive from the refrigerator,.
y Do not peel off the model or serial number label or the technical information
on the rear surface of the refrigerator.
NOTE
Remove adhesive residue by wiping it off with your thumb or dishwashing detergent.
Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section. (Your plug type might be different from
the picture.)
Wait for the refrigerator to cool.
Allow your refrigerator to run for at least three to four hours before putting food in
it. Check the flow of cold air in the freezer compartment to ensure proper cooling.
CAUTION
Putting food in the refrigerator before it has cooled could cause the food
to spoil, or a bad odor could remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The loudness will decrease as the temperature lowers.
Before Plugging in, open the refrigerator doors to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any adhesive
tape from inside the refrigerator and open the refrigerator doors for ventilation until
any odors have subsided.
HOW TO USE
15
Control Panel (Applicable to some models only)
Control Panel Features
Express Freezing
This function increases both ice making and
freezing capabilities.
y When you touch the Express Freezing button,
the graphic will illuminate in the display and
will continue for 3 hours. The function will
automatically disable itself after 3 hours.
y You can stop this function manually by
touching the button one more time.
Pure N Fresh
When the Replace lamp is on, replace the Pure N
Fresh filter.
y When the “Replace” lamp is turned on,
replace the filter to maintain the performance
of the Pure N Fresh Filter function.
y To replace the filter, press the
Fridge Temperature
Indicates the set target temperature of the
refrigerator compartment in Celsius (°C).
The recommended Fridge set temperature in
normal ambient conditions and loads is 3°C ~ 4°C.
Freezer Temperature
Indicates the set target temperature of the
freezer compartment in Celsius (°C).
The recommended Freezer set temperature
in normal ambient conditions and loads is
-17°C ~ -19 °C.
NOTE
The displayed temperature is the target
temperature, and not the actual temperature
of the refrigerator. The actual refrigerator
temperature depends on the food inside the
refrigerator as well as ambient temperatures and
how often the doors are opened and closed.
button on
the touch control panel to the OFF mode so
that the filter icon is not illuminated and the
blue Pure N Fresh LED inside the refrigerator
remains off. The Pure N Fresh function has
three modes, The Pure N Fresh function
has three modes, Off(default mode when
icon is not lit up), Auto(when icon is lit up)
and Power(when icon and Power are lit up).
Power mode can be engaged by pressing the
Pure N Fresh touch control respectively.
Off>Auto>Power>Off>Auto….
Power mode will resume back to Auto mode
after 4 hours.
Control Lock
The Control Lock function disables the button
functions only on the display.
y When power is initially connected to the
refrigerator, the Lock function is off.
y If you want to activate the Lock function to
lock other buttons, press and hold the Lock
button for 3 seconds or more. The Lock icon
will display and the Lock function is now
enabled.
y To disable the Lock function, press and hold
the Lock button for approximately
3 seconds.
16
HOW TO USE
Control Panel Features (continued)
CAUTION
Display Mode (For Store Use Only)
The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy
while on display in a retail store. When activated OFF will display on the control panel and the display
will remain on for 20 seconds.
To deactivate / activate:
With either refrigerator door opened, press and hold the Refrigerator and Ice Plus buttons at the
same time for five seconds. The control panel will beep and the temperature settings will display to
confirm that Display Mode is deactivated. Use the same procedure to activate the Display Mode.
Storing Food
Food Preservation Location (Applicable to some models only)
Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.
Fridge Basket
Store beverages, water, etc.
Big Fresh Zone
Preserve vegetables and fruits.
Tilting Fresh Basket
Preserve short term ready to eat
vegetables.
Freezer Basket
Preserve small packaged frozen
food or frequently-taken out foods.
Drawer (1)
Preserve small packaged frozen
food or frequently-taken out foods.
Drawer(2)
Preserve frozen food to keep it long.
HOW TO USE
17
Food Preservation Location (Applicable to some models only) (continued)
Dairy Product Bin
Store diary foods such as butter,
cheese, etc.
Folding Shelf
Fold a shelf to store large-sized
container or food.
Door-In-Door
Preserve frequently-taken out foods
such as beverages, snacks, etc.
Extra Space
Preserve small foods such as eggs,
ham, etc.
CAUTION
y Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.
y Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
y If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of
vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a
clean cloth or a paper towel.
y If the refrigerator doors are opened or closed too often, warm air may penetrate the refrigerator
and raise its temperature. It can also increase the refrigerator’s electricity usage.
NOTE
y If you are leaving home for a short period of time, like a short vacation, the refrigerator should
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the
freezer.
y If you are leaving the refrigerator turned off for an extended period of time, remove all food and
unplug the power cord. Clean the interior, and leave the doors slightly ajar to prevent mold from
growing in the refrigerator.
y The Cheese & Butter and Condiment bins are not recommended for storing items that spoil
easily such as milk and mayonnaise.
18
HOW TO USE
Food Storage Tips
* The following tips may not be applicable
depending on the model.
Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste transfer
throughout the refrigerator. For dated products,
check use by dates to ensure freshness.
Food
How to
Butter or
Margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Cheese
Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.
Milk
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Eggs
Store in original carton on
interior shelf, not on door shelf.
Fruit
Do not wash or prepare fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store
in a completely closed paper
bag on a refrigerator shelf.
Leafy
Vegetables
Remove store wrapping and
trim or tear off bruised and
discolored areas. Wash in cold
water and drain. Place in plastic
bag or plastic container and
store in crisper.
Vegetables
with skins
(carrots,
peppers)
Place in plastic bags or plastic
container and store in crisper.
Fish
Store fresh fish and shellfish
in the freezer section if they
are not being consumed the
same day of purchase. It is
recommended to consume
fresh fish and shellfish the
same day purchased.
Leftovers
Cover leftovers with plastic
wrap, aluminum foil, or plastic
containers with tight lids.
Storing Frozen Food
NOTE
Check a freezer food guide or a reliable
cookbook for further information about preparing
food for freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze within 24
hours (no more than 1 to 1.5kg. of food per
cubic foot of freezer space). Leave enough
space in the freezer for air to circulate around
packages. Be careful to leave enough room at
the front so the door can close tightly.
Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.
NOTE
Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.
NOTE
Never freeze beverage cans or bottles of any
kind as they can explode or shatter.
HOW TO USE
Storing Frozen Food (continued)
Packaging
Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or
out. If it does, you could have food odor and
taste transfer throughout the refrigerator and
could also dry out frozen food.
Packaging recommendations:
19
Adjusting the Refrigerator
Shelves
The shelves in your refrigerator are adjustable
to meet your individual storage needs. Your
model may have either glass or wire shelves.
Adjusting the shelves to fit different heights
of items will make finding the exact item you
want easier. Doing so will also reduce the
amount of time the refrigerator door is open
which will save energy.
y Rigid plastic containers with tight-fitting
lids
Detaching the Shelf
y Straight-sided canning/freezing jars
Tilt up the front of the shelf and lift it straight
up. Pull the shelf out.
y Heavy-duty aluminum foil
y Plastic-coated paper
y Non-permeable plastic wraps
y Specified freezer-grade self-sealing plastic
bags
Follow package or container instructions for
proper freezing methods.
Do not use
y Bread wrappers
y Non-polyethylene plastic containers
y Containers without tight lids
y Wax paper or wax-coated freezer wrap
y Thin, semi-permeable wrap
Refitting the Shelf
Tilt the front of the shelf up and guide the
shelf hooks into the slots at the desired height.
Then, lower the front of the shelf so that the
hooks drop into the slots.
CAUTION
Make sure that shelves are level from
one side to the other. Failure to do so
may result in the shelf falling or spilling
food.
20 HOW TO USE
Using the Folding Shelf
When Closing the Door
You can store taller items, such as containers
or bottles, by simply pushing the front half of
the shelf underneath the back half of the shelf.
Pull the front of the shelf firmly toward you to
return to a full shelf.
CAUTION
CAUTION
y Do not clean glass shelves with
warm water while they are cold.
Shelves may break if exposed to
sudden temperature changes or
impact.
y Glass shelves are heavy. Use special
care when removing them.
y To reduce the risk of door scratches
and breaking the door centre mullion,
please make sure that the refrigerator
door mullion is always folded in.
y The door Alarm will sound if the door
remains open after 1 minute. Ensure
that the folding mullion is folded in
before closing the left hand door.
HOW TO USE
21
Big Fresh Zone
Refitting the Big Fresh Zone drawer
Removal of the Big Fresh Zone drawer.
1
Insert the left and right roller of the drawer
into the guides whilst the draw is slightly
lifted at the front. and push it in gently
while lowering it at the same time.
2
Push it in gently while lowering it at the
same time.
The Moisture (balance) keeper helps optimize
humidity in the vegetable compartment.
1
2
Pull the drawer back to the end of its
travel.
Lift the front of the draw up and remove it
from its guide.
CAUTION
y Always empty the draws before
removing them and use both hands
when removing and refitting.
y Make sure that the refrigerator doors
are fully open before removing and
refitting the drawers.
22 HOW TO USE
How to remove and refit the
vegetable box
How to refit vegetable box
1
Lift the vegetable box drawer assembly on
to an angle and place it into the refrigerator
compartment ready for fitting.
2
Lift the vegetable box drawer horizontally
and align to its original position and gently
push it back. (This is to avoid contact with
the side walls of the refrigerator.)
3
If there is a gap behind the drawer as
in the below diagram, slightly lift the
vegetable box and push.
How to remove vegetable box
1
2
3
While the refrigerator doors are wide
open, take out all the shelves from the
refrigerator compartment.
Remove all contents from the vegetable
box drawers.
Lift the vegetable box drawers with both
hands and gently pull them toward you.
Grab the back end with one hand to lift the
vegetable box, and then take it out while
tilted.
CAUTION
y Make sure to disassemble with
both hands.
y When you remove and refit the
vegetable box drawers,ensure that
both refrigerator doors are open
fully.
HOW TO USE 23
Extra Space (Multi collection
corner)
Store small foods like eggs, ham, cheese, etc.
Fridge Basket
Preserve drinks like small packs, milk, beer,
juice etc.
Multi-collection
corner supporter
In & Out Carrier
y Open and close pushing or pulling grips.
CAUTION
y Be careful when handling and storing
larger eggs. They can be broken if the
cover is not completely closed and
the drawer above is pushed in.
Ideally used to store and carry multiple items
to and from the refrigerator.
y When necessary, In & Out Carrier may
be taken out seperately. It can be used to
move required condiments, drinks, snacks,
etc. for cooking at the same time.
In & Out Carrier
y Observe the above diagrams when
removing and refitting the MultiCollection corner after cleaning.
y Store all moist and easily-freezing
foods like soy bean curd, sesame leaf,
etc. on the front of the shelves.
y This basket must only be used for items
stored in the refrigerator. Do not place near
any heat sources.
24 HOW TO USE
Tilting Fresh Basket
Dairy Corner
Ideal for storing vegetables soon to be eaten.
You can store dairy products such as butter,
cheese etc.
If you close the refrigerator door with the dairy
corner left open, the refrigerator door may not
close properly. It could also result in damage
to the lid.
To open, lift the latch and gently pull the
basket back.
Door-In-Door (Applicable to
some models only)
< OPEN >
To close, push the basket in until a “click”
sound is heard.
The Door-In-Door compartment allows for easy
access of commonly used food items.
The inner Door-In-Door includes two door bins,
Cheese & Butter and Condiment bins, that
are specially designed for food that can be
stored at a warmer temperature. This makes
spreading butter and slicing cheese easier.
NOTE
< CLOSE >
y To avoid damaging the drawer, do not
overload it or apply excessive force when
opening or closing.
CAUTION
y Do not allow children to hang from
the basket when it is open or closed.
This will damage the basket and
could cause injury.
The Cheese & Butter and Condiment
bins are not recommended for storing
items that spoil easily such as milk and
mayonnaise.
Press the the door button on the Home Bar
until you hear a click sound.
y You can store more food in the larger Home
Bar.
y With the larger storage room, you can
organize drinks and snacks better.
Press until
you hear
the “Click”
sound
HOW TO USE 25
Door-In-Door Shelf Disassembly
(Applicable to some models only)
1
2
4
Remove screws on both sides of magic
space cover.
5
Hold the bottom of lower basket and raise
it up to take it out.
Raise magicspace cover up and take it out.
Hold the bottom of daily basket and raise it
up to take it out.
Hold both ends of the basket and lift up the
front part of the basket.
3
Move floating basket to the top
compartment from magic space cover
from which daily corner is removed.
y Assemble in the same method as
disassembly.
26 HOW TO USE
Adjustable Moving Basket
It can be moved up and down as necessary, and
used conveniently.
y To move Adjustable Moving Basket up or
down, remove all items from the basket first.
y Hold the center of basket gently with upward
pressure
Freezer Drawer
Use the compartment for packed frozen foods
and frequently-taken out foods.
Use the bottom compartment for frozen foods.
(Dried fish & condiments)
y The sliding freezer drawers allow easy
access and convenience of use.
y Press the levers on both sides at the bottom of
the lower section upward, and then move it up
or down.
Freezer Drawer Removal
y Adjusting the Moving Door Basket allows taller
food items to be stored more conveniently.
1
Pull out the Freezer drawer to the end of
its travel (as per below fig)and remove all
of the contents.
2
When the drawer is fully extended, lift up
the front and continue to pull it out (as per
below fig).
3
3
2
2
1
1
3
2
1
CAUTION
y Remove all food items from basket before
moving it up or down. Not doing so could
cause damage to the basket or food items.
CAUTION
y Always remove drawers with both
hands to avoid breakage or injury.
y Always open the freezer doors all the
way before removing or refitting the
drawers.
HOW TO USE 27
Refitting the Freezer Drawer
Freezer/Fridge basket
1
You can store small packaged frozen food
(Freezer basket), small packaged refrigerated
food or beverages (Fridge basket) such as milk,
water, juice, beer etc.
Do Not store ice cream or foods intended for
long term storage in the Freezer Basket.
Insert both rollers into the guides with
the front of the drawer slightly raised and
gently push in. while lowering the drawer
to the correct level.
To remove the basket, hold the basket with
both hands and slightly lift up the front part to
pull it out.
2
Continue to push in the drawer all the way
while lowering the drawer to the correct
level.
CAUTION
y Always remove drawers with both
hands to avoid breakage or injury.
y Always open the freezer doors all the
way before removing or refitting the
drawers.
To refit the basket, align both sides of the
basket with the guides and push it down until
secure.
28 MAINTENANCE
MAINTENANCE
Cleaning
y Both the refrigerator and freezer sections defrost automatically; however, clean both
sections about once a month to prevent odors.
y Wipe up spills immediately.
y Always unplug the refrigeration before cleaning.
General Cleaning Tips
y Unplug refrigerator or disconnect power.
y Remove all removable parts, such as
shelves, crispers, etc.
y Use a clean sponge or soft cloth and a
mild detergent in only warm water. Do
not use abrasive or harsh cleaners.
y Hand wash, rinse and dry all surfaces
thoroughly.
Exterior
Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto paste
wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.
CAUTION
y Do not use a rough cloth or sponge
when cleaning the interior and exterior
of the refrigerator.
y Do not place your hand on the bottom
surface of the refrigerator when
opening and closing.
WARNING
Use non-flammable cleaner. Failure to do
so can result in fire, explosion, or death.
Always remove power cord from the
wall outlet prior to cleaning in the vicinity
of electrical parts (lamps, switches,
covers, controls, etc.).
Wipe up excess moisture with a sponge
or cloth to prevent water or Liquid
from getting into any electrical part and
causing an electric shock.
Never use metallic scouring pads,
brushes, coarse abrasive cleaners,
Strong alkaline solutions, industrial
detergent (bleach containing detergent)
Flammable or toxic cleaning liquids on
any surface. Do not use Hot water to
clean the interior or any interior parts of
the unit when they are cold.
MAINTENANCE 29
Inside Walls (allow freezer to warm
up so the cloth will not stick)
To help remove odors, you can wash the inside
of the refrigerator with a mixture of baking
soda and warm water. Mix 2 tablespoons
of baking soda to 1 litre of warm water. Be
sure the baking soda is completely dissolved
so it does not scratch the surfaces of the
refrigerator.
Replacing the Pure N Fresh
filter
It is recommended that you replace the Pure N
Fresh filter:
y Approximately every 1~2 years.
y When the Replace light turns on.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.
1
Remove the Old Filter
Turn the filter cover to the left to detach
from the refrigerator wall. The filter is
located on the inside of the filter cover.
Remove the filter from the cover and
replace it with a new filter.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use window
sprays, abrasive cleansers, or flammable fluids.
These can scratch or damage the material.
Condenser Coil Cover
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents located
at the rear of the appliance. Do not remove the
panel covering the condenser coil area. Always
disconnect the main power before cleaning.
2
Installing a New Pure N Fresh filter.
Place the new filter inside of the cover
with the side that says “Front” facing
outward. Turn the filter cover to the right
to reattach it to the refrigerator wall.
After changing the filter, touch and hold
the Pure N Fresh filter button on the
front display for three seconds to reset
the filter sensor.
30 SMART DIAGNOSIS
SMART DIAGNOSIS
Should you experience any problems with
your refrigerator, it has the capability of
transmitting data via your telephone to the LG
service center. This gives you the capability of
speaking directly to our trained specialists. The
specialist records the data transmitted from
your machine and uses it to analyze the issue,
providing a fast and effective diagnosis.
If you experience problems with your
refrigerator, call to the LG service center.
Only use the Smart Diagnosis feature when
instructed to do so by the LG call center agent.
The transmission sounds that you will hear are
normal and sound similar to a fax machine.
3
Hold the mouthpiece of your phone in
front of the speaker that is located on the
right hinge of the refrigerator door, when
instructed to do so by the call center.
4
Press and hold the Freezer Temperature
button for three seconds while continuing
to hold your phone to the speaker.
5
After you hear three beeps, release the
Freezer Temperature button.
6
Keep the phone in place until the tone
transmission has finished. This takes about
3 seconds, and the display will count down
the time. Once the countdown is over
and the tones have stopped, resume your
conversation with the specialist, who will
then be able to assist you in using the
information transmitted for analysis.
Smart Diagnosis cannot be activated unless
your refrigerator is connected to power. If
your refrigerator is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis.
Using Smart Diagnosis
First, call to the LG service center. Only use
the Smart Diagnosis feature when instructed
to do so by the LG call center agent.
1
Lock the display. To lock the display,
press and hold the Lock button for three
seconds. (If the display has been locked
for over five minutes, you must deactivate
the lock and then reactivate it.)
NOTE
y For best results, do not move the phone
while the tones are being transmitted.
y If the call center agent is not able to get
an accurate recording of the data, you
may be asked to try again.
2
Open the right refrigerator door.
NOTE
y Call quality differences by region may
affect the function.
y Use the home telephone for better
communication performance, resulting in
better service.
y Bad call quality either from a mobile or
home phone may result in poor data
transmission from your phone to the
diagnostics call centre, which could cause
Smart Diagnosis to not work properly.
TROUBLESHOOTING
31
TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both time
and money.
Problem
Refrigerator and
Freezer section
are not cooling.
Cooling System
runs too much.
Possible Causes
Solutions
The refrigerator display control
is set to OFF (some models).
Cancel the OFF mode so that the unit
commences operation. Refer to the Setting the
Controls section for proper temperature settings
May be in Display mode.
Refer to page 24 for Display mode instructions.
Refrigerator is in the defrost
cycle.
During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 40 minutes
to confirm the proper temperature has been
restored once the defrost cycle has completed.
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment
to reach the desired temperature.
Refrigerator was recently
relocated.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Refrigerator is replacing an
older model.
Modern refrigerators require more operating
time but use less energy due to more efficient
technology.
Refrigerator was recently
plugged in or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large
amount of food / hot food was
added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back down.
In order to conserve energy, try to get everything
you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the
door as soon as the food is removed. (Refer to
the Food Storage Guide.)
Doors are not closed
completely.
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely
or pop open section in Parts & Features
Troubleshooting.
Refrigerator is installed in a hot The compressor will run longer under warm
location.
conditions. At normal room temperatures
70°F(21°C) expect your compressor to run
about 40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated above
110°F(43°C).
Condenser / back cover is
clogged.
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area. Disconnect the mains before cleaning.
32 TROUBLESHOOTING
Problem
Possible Causes
Refrigerator or
Refrigerator was recently
Freezer section is installed.
too warm.
Air vents are blocked.
Doors are opened often or for
long periods of time.
Solutions
It may take up to 24 hours for each compartment
to reach the desired temperature.
Rearrange items to allow air to flow throughout
the compartment. Refer to the Airflow diagram in
the Using Your Refrigerator section.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Unit is installed in a hot location. The refrigerator should not be operated in
temperatures above 110°F(43°C).
A large amount of food or
hot food was added to either
compartment.
Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
refrigerator will reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Defrost cycle has recently
completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 40 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.
TROUBLESHOOTING 33
Problem
Interior moisture
buildup.
Possible Causes
Solutions
Doors are opened often or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To
lessen the effect, reduce the frequency and
duration of door openings.
Doors not closed correctly.
See the Doors will not close correctly section in
the Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture
to enter the compartments when the doors
are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture
that can enter the compartments.
Defrost cycle recently
completed.
During the defrost cycle, the temperature
of each compartment may be raised slightly
and condensation may form on the back wall.
Wait 40 minutes and confirm that the proper
temperature has been restored once the defrost
cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Food is freezing
Food with high water content
in the refrigerator was placed near an air vent.
compartment.
Refrigerator temperature control
is set incorrectly.
Rearrange items with high water content away
from air vents.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Refrigerator is installed in a cold When the refrigerator is operated in temperatures
location.
below 41°F (5°C), food can freeze in the
refrigerator compartment. The refrigerator should
not be operated in temperature below 55°F (13°C).
Frost or ice
crystals form
on frozen food
(outside of
package).
Door is opened frequently or for When the doors are opened often or for long
long periods of time.
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
Door is not closing properly.
Refrigerator or
Incorrect temperature control
Freezer section is settings.
too cold.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
34 TROUBLESHOOTING
Problem
Possible Causes
Solutions
Frost or ice
Condensation from food with a
crystals on frozen high water content has frozen
food (inside of
inside of the food package.
sealed package).
Food has been left in the freezer
for a long period of time.
This is normal for food items with a high water
content.
Clicking
The defrost control will click
when the automatic defrost
cycle begins and ends.
The thermostat control (or
refrigerator control on some
models) will also click when
cycling on and off.
Normal Operation
Rattling
Rattling noises may come from
the flow of refrigerant, the
water line on the back of the
unit, or items stored on top of
or around the refrigerator.
Normal Operation
Do not store food items with high water content
in the freezer for a long period of time.
Refrigerator is not resting solidly Floor is weak or uneven or leveling legs need to
on the floor.
be adjusted. See the Door Alignment section.
Refrigerator with linear
compressor was jarred while
running.
Normal Operation
Evaporator fan motor is
circulating air through the
refrigerator and freezer
compartments.
Normal Operation
Air is being forced over the
condenser by the condenser
fan.
Normal Operation
Gurgling
Refrigerant flowing through the
cooling system.
Normal Operation
Popping
Contraction and expansion of
the inside walls due to changes
in temperature.
Normal Operation
Sizzling
Water dripping on the defrost
heater during a defrost cycle.
Normal Operation
Vibrating
If the side or back of the
To eliminate the noise, make sure that the sides
refrigerator is touching a cabinet and back cannot vibrate against any wall or
or wall, some of the normal
cabinet.
vibrations may make an audible
sound.
Dripping
Water running into the drain pan Normal Operation
during the defrost cycle.
Whooshing
TROUBLESHOOTING 35
Problem
Pulsating or
High-Pitched
Sound
Possible Causes
Solutions
Your refrigerator is designed
Normal Operation
to run more efficiently to keep
your food items at the desired
temperature. The high efficiency
compressor may cause your
new refrigerator to run longer
than your old one, but it is still
more energy efficient than
previous models. While the
refrigerator is running, it is
normal to hear a pulsating or
high-pitched sound.
Doors will not
Food packages are blocking the
close correctly or door open.
pop open.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
Rearrange food containers to clear the door and
door shelves.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
The doors were removed during Remove and replace the doors according to the
product installation and not
Removing and Replacing Refrigerator Handles
properly replaced.
and Doors section.
Refrigerator is not leveled
properly.
Doors are difficult The gaskets are dirty or sticky.
to open.
See Door Alignment in the Height adjustment
section to level refrigerator.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level.
It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not
work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.
Refrigerator has
an unusual odor.
The Pure N Fresh filter may
need to be set to the POWER
setting or replaced.
Set the Pure N Fresh filter to the POWER setting.
If the odor does not go away within 24 hours, the
filter may need to be replaced. See the Replacing
the Pure N Fresh filter section for replacement
instructions.
The interior of
the refrigerator
is covered with
dust or soot.
The refrigerator is located near a Make sure that the refrigerator is not located near
fire source, such as a fireplace, a fire source, such as a fireplace, chimney, heater
chimney or candle.
or candle.
Refrigerator
wobbles or
seems unstable.
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