LG | GR-L218CSL | LG GR-L218CSL Owner’s Manual

OWNER’S MANUAL
BOTTOM FREEZER
REFRIGERATOR
Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.
P/NO : MFL62184515
www.lg.com
2
TABLE OF CONTENTS
TABLE OF CONTENTS
3
19
HOW TO USE
19
Before Use
20
Control Panel
20
- Control Panel Features
22
In-Door Ice Bin
22
- Detaching the In-Door Ice Bin
22
- Assembling the In-Door Ice Bin
23
Automatic Icemaker
23
- Turning the Automatic Icemaker On or Off
24
- When You Should Turn the Icemaker Off
24
- Normal Sounds You May Hear
24
- Preparing for Vacation
INSTALLATION
25
Ice and Water Dispenser
10
Unpacking Your Refrigerator
25
- Dispenser
10
Choosing the Proper Location
25
- Using the Dispenser
10
- Flooring
25
- Locking the Dispenser Selector buttons
10
- Ambient Temperature
25
- Cleaning the Dispenser Tray
10
- Measuring the Clearances
26
Storing Food
11
Removing/Assembling the Refrigerator
Door Handles
26
- Food Preservation Location
27
- Food Storage Tips
12
Removing/Assembling the Doors and Drawers
27
- Storing Frozen Food
12
- Removing the Left Refrigerator Door
28
Humidity Controlled Crisper
13
- Removing the Right Refrigerator Door
28
Detaching and Assembling the Storage Bins
13
- Assembling the Right Refrigerator Door
29
Adjusting the Refrigerator Shelves
14
- Assembling the Left Refrigerator Door
15
- Removing the Freezer Drawers
- Assembling the Freezer Drawers
30
MAINTENANCE
16
17
Connecting the Water Line
30
Cleaning
17
-Before You Begin
31
Light bulb replacement
17
- Water Pressure
31
Power interruptions
18
Leveling and Door Alignment
31
When you go on vacation
31
When you move
32
Replacing the Water Filter
33
SMART DIAGNOSIS
33
Using Smart Diagnosis
34
TROUBLESHOOTING
4
PRODUCT FEATURES
IMPORTANT SAFETY INSTRUCTIONS
7
COMPONENTS
7
Refrigerator Exterior
8
Refrigerator Interior
8
- Key Parts and Components
9
- Special Features
10
• This product is exclusive use at 240V/50Hz.
• You should purchase transformer of more than 2.0KVA when you want to use it at the 110V area.
• You can’t use it anywhere except 50Hz area.
PRODUCT FEATURES
3
PRODUCT FEATURES
* Depending on the model, some of the following functions may not be available.
FILTERED WATER AND ICE DISPENSER
The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice.
DOOR ALARM
The Door Alarm function sounds if a refrigerator door or freezer drawer remains open. If a refrigerator door
or freezer drawer is left open for more than 60 seconds, a warning alarm sounds in 30 second intervals.
HUMIDITY CONTROLLED CRISPER
The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp. You
can control the amount of humidity in the crisper by adjusting the setting between High and Low.
AUTO CLOSING HINGE
The refrigerator doors and freezer drawers close automatically with a slight push.
(The door only closes automatically when it is open at an angle less than 30°.)
EXPRESS FREEZING
Ice production can be increased when the freezer section is maintained at the coldest temperature for a
24-hour period.
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IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can cause serious injury
and death, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:
WARNING You can be killed or seriously injured if you do not follow instructions.
CAUTION Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or
product damage.
WARNING
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be
followed, including the following.
Power
y NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the
outlet.
y Immediately repair or replace all power cords that have become frayed or otherwise damaged. Do not use a cord that
shows cracks or abrasion damage along its length or at either the plug or connector end.
y Do not use an uncertified power outlet.
y Unplug the power plug immediately in the event of a blackout or severe thunderstorm to avoid electrical surges.
y Plug in the power plug with the power cord facing downward.
Installation
y Contact an authorized service center when you install or relocate the refrigerator.
y When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord.
y Connect this product to a dedicated grounded electric outlet conforming with the rating prior to use. The power cord supplied is to suit standard 240v 10 amp 3 pin earthed power outlets.
y Do not install the refrigerator where there may be a danger of it falling or toppling over.
Use
y DO NOT allow children to climb, stand, or hang on the refrigerator doors or shelves in the refrigerator. They could damage
the refrigerator and seriously injure themselves.
y Do not place heavy objects on the dispenser of the refrigerator or hang onto it.
y Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator.
y Do not put live animals inside of the refrigerator.
y Do not allow children to climb into the product when it is in or out of use.
y In the event of a refrigerant leak (propane/LPG), ventilate sufficiently , unplug the unit and call for an authorized Service center. Do not touch or disassemble any of the electrical components of the refrigerator.
y In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ventilate sufficiently and contact an
authorized service center.
y Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the refrigerator or store them inside
the refrigerator. Do not place the refrigerator in the vicinity of flammable gas or any sources of heat or flame.
y This Refrigerator is designed for normal domestic, indoor use only. It is not designed for Mobile applications.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be
followed, including the following.
y Do not use this product for special purposes (storage of medicine or test materials or on ships, etc).
y Unplug the power plug before cleaning or maintaining the refrigerator.
y When you replace the light bulb in the refrigerator, unplug the refrigerator or turn off the power.
y Do not modify or extend the power cord.
y Do not use a dryer to dry the interior. Do not light a candle to remove the interior odor.
y For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.
y Do not use with an extension cord.
y Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
y Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.
y Disconnect the power cord immediately if you hear any abnormal noise, smell a strange odor or detect smoke.
y Turn the power off if water or dust penetrates into the refrigerator. Call for an authorised Service Repairer.
y Do not disassemble or modify the refrigerator.
y Do not put hands, feet, or metal objects below or behind the refrigerator.
y Do not operate the refrigerator or touch the power cord with wet hands.
y In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism or with the heating
element that releases the cubes. Do not place fingers or hands on the automatic ice-making mechanism while the refrigerator is plugged in.
y When dispensing ice from the dispenser, do not use crystal ceramics.
y Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your refrigerator is in operation.
y Do not put glass containers, glass bottles or soda in the freezer.
y This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
y Do not refreeze frozen food that have thawed completely. It may result in a serious health issue.
y If you are throwing away your old refrigerator, make sure the CFC coolant is removed for proper disposal by a qualified
servicer. If you release CFC coolant, you may be fined or imprisoned in accordance with the relevant environmental law.
y Disposed or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing the refrigerator, remove the door seals from the door or take off the doors but leave the shelves in place so that children may not
easily climb inside.
y If the refrigerant gas has leaked, do not touch the refrigerator or the outlet and ventilate the room immediately.
A spark could trigger an explosion causing a fire or burns.
Because this refrigerator uses natural gas (isobutene, R600a) as the environment-friendly refrigerant, even a small amount
(50~60g) is combustible. If gas leaks from severe damage during delivering, installing or using the refrigerator, any spark
may cause fire or burns.
5
6
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be
followed, including the following.
CAUTION
Installation
y The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the
refrigerator.
y Be careful when you unpack and install the refrigerator. Immediately dispose of packing materials (plastic) out of reach of
children.
Use
y Close the door carefully when children are around.
y Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful closing
doors when children are in the area.
y If you do not store or place food properly, beware that it may fall and cause injury.
Maintenance
y Do not use strong detergents like wax or thinners for cleaning. Clean with a soft fabric.
y Mild dishwashing liquids can be added to water to aid cleaning with a soft cloth.
WARNING
y Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
y Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the
manufacturer.
y Do not damage the refrigerant circuit.
y Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
y The refrigerant and insulation blowing gas used in the appliance require special disposal procedures. When disposal, please
consult with service agent or a similarly qualified person.
This appliance contains a small amount of isobutane refrigerant (R600a), natural gas with high environmental
compatibility, but it is also combustible. When transporting and installing the appliance, care should be taken to ensure
that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an
eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the
appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 1m2 in size
for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown
on the identification plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
SAVE THESE INSTUCTIONS
COMPONENTS
7
COMPONENTS
Use this page to become more familiar with the parts and features of your refrigerator. Page references are included for your
convenience.
*The appearance and specifications of the actual product may differ depending on the model.
Refrigerator Exterior
LED Display
Displays the refrigerator and freezer
set temperature, the water filter
condition and the dispenser status.
Filtered Water and
Ice Dispenser
Dispenses fresh, chilled, filtered
water through the door. The ice
dispenser offers cubed or crushed
ice.
Express freezing
When this feature is activated, the
freezer section will run at the coldest
temperature for a 24-hour period to
increase ice production.
Door Alarm
A warning alarm sounds at 30second intervals when the refrigerator or freezer door is left open
for more than 60 seconds.
8
COMPONENTS
Refrigerator Interior
Key Parts and Components
LED Interior Lamps
The interior lamps light up the
inside of the refrigerator.
Fixed Door Bins
Adjustable
Refrigerator Shelf
The shelves in your refrigerator are adjustable
to meet your individual
storage needs.
Fixed Door
Bins
Modular Door Bins
Interchangeable bins
that can be arranged
to suit your storage
needs.
Fixed Door Bins
COMPONENTS
9
Special Features
Smart Diagnosis Speaker
Hold your phone to this speaker when
activating Smart Diagnosis. Refer to
the Smart Diagnosis section for more
details.
Utility Bin
SpacePlus Ice
System
Automatically
produces 48 ~ 120
ice cubes in a 24hour period.
Crispers
Controls humidity and
helps vegetables and
fruit to stay crisp.
Mullion
Folds in when the
left door is opened.
Auto Closing Hinge
The refrigerator doors
and freezer drawers
close automatically
when you push them
slightly.
(The door only closes
automatically when it is
open at an angle of less
than 30°.)
10
INSTALLATION
INSTALLATION
Unpacking Your Refrigerator
WARNING
y Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
y Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect
the floor. The refrigerator has rollers. Wind in the
leveling feet and pull the refrigerator straight out
when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage
could occur.
y Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do
so can result in fire, explosion, or death.
Remove tape and any temporary labels from your refrigerator
before using. Do not remove any warning-type labels, the model
and serial number label, or the Tech Sheet that is located under
the front of the refrigerator, behind the base grille.
To remove any remaining tape or glue, rub the area briskly with
your thumb. Tape or glue residue can also be easily removed
by rubbing a small amount of liquid dish soap over the adhesive
with your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol, flammable fluids,
or abrasive cleaners to remove tape or glue. These products can
damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position. Please
reinstall shelves according to your individual storage needs.
WARNING
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
Flooring
To avoid noise and vibration, the unit must be leveled and
installed on a solidly constructed floor. If required, adjust
the front leveling legs to compensate for unevenness of the
floor. The front should be slightly higher than the rear to aid
in door closing. Leveling legs can be turned easily by tipping
the cabinet slightly. Turn the leveling legs to the left to raise
the unit or to the right to lower it. (See Leveling and door
AlIgnment.)
NOTE
Installing on carpeting, soft tile surfaces, a platform
or weakly supported structure is not recommended.
Ambient Temperature
Install this appliance in an area where the temperature is
between 13°C and 43°C. If the temperature around the appliance is too low or high, cooling ability may be adversely
affected. Do not store the refrigerator in Direct Sunlight or
sheltered outdoor areas.
Measuring the Clearances
Too small of a distance from adjacent items may result in
lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (61 cm) in front
of the refrigerator to open the doors and at least 2 inches
(5.08 cm) between the back of the refrigerator and the wall.
Choosing the Proper Location
y Select a place where a water supply can be easily connected for the automatic icemaker.
NOTE
The water pressure must be between 150kpa to 500kpa
on models without a water filter, and 200kpa ~ 500kpa on
models with a water filter when connecting to the refrigerators connection point. If in doubt, contact a plumber
to check and install a water pressure reduction valve if
necessary.
y The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated
for 240 Volts, 50 Hz, AC only, and fused at 15 or 20
amperes. This provides the best performance and
also prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires. It is
recommended that a separate circuit serving only this
appliance be provided.
2” (5.08 cm)
INSTALLATION
11
Removing/Assembling the Refrigerator Door Handles
To move the refrigerator through a house door, it may be necessary to remove the refrigerator door handles.
NOTE
Handle Reinstallation
1 Place the handle on the door by aligning handle footprints
Handle appearance may vary from illustrations on this
page.
to fit mounting fasteners and tighten the set screws with
a 2.5 mm (3/32”) Allen wrench.
CAUTION
y Use special care when removing handles to prevent
scratching the doors.
y The handle could be damaged if you hit it with a hammer while removing or attaching.
y When you assemble or disassemble a handle, you
must push or pull with reasonable force.
Mounting
Fasteners
Handle Removal
1 Loosen the set screws with a 2.5 mm (3/32”)
Allen wrench and remove the handle.
Mounting Fasteners
Set Screw
2 Place the handle on the door by aligning handle footprints
to fit mounting fasteners and tighten the set screws
on the bottom of the handle with a 3.1 mm (1/8”) Allen
wrench.
Allen Wrench
2 Loosen the set screws located on the lower side of the
handle with a 3.1 mm (1/8”) Allen wrench and remove
the handle.
NOTE
If the handle mounting fasteners need to be tightened
or removed use a 1/4” Allen wrench.
NOTE
If the handle mounting fasteners need to be tightened
or removed, use a 1/4” Allen wrench.
12
INSTALLATION
Removing/Assembling the Doors
and Drawers
(2)
(1)
Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening.
(3)
WARNING
y If your entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and
move the refrigerator sideways through the doorway.
y Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
y Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in serious
injury or death.
y Do not put hands, feet or other objects into the air
vents, base grille, or bottom of the refrigerator. You may
be injured or receive an electrical shock.
y Be careful when handling the hinge, base grille and
stopper. It may result in injury.
y Remove food and bins from the doors and drawers
before detaching.
(5)
(4)
(6)
(7)
(8)
2 After disconnecting the water feed tube, open the left
door. Remove the top hinge cover screw (1). Lift up the
cover (2).
3 Remove the cover.
4 Pull out the tube (3).
5 Disconnect all wire harnesses (4).
6 Remove the grounding screw (5).
7 Rotate the hinge lever (6) counterclockwise. Lift the top
Removing the Left Refrigerator Door
1 The water supply to the left hand door dispenser is connected to the upper right part of the rear surface of the
refrigerator. Remove the ring in the joint area. Hold the
water supply connection and gently push the Collet to
detach the water supply line as shown in
and .
hinge (7) free of the hinge lever latch (8).
8 Lift the door from the middle hinge pin and remove the
door.
9 Place the door, inside facing up, on a non-scratching surface.
CAUTION
When lifting the hinge free of the latch, be careful that
the door does not fall forward.
Collet
NOTE
Detachment of the water supply line is applicable and
essential only when detaching the left refrigerator
door.
INSTALLATION
Removing the Right Refrigerator Door
13
Assembling the Right Refrigerator Door
Install the right-side door first.
(2)
(1)
(3)
(4)
(5)
1 Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2 Remove the cover.
3 Rotate the hinge lever (3) clockwise. Lift the top hinge (4)
free of the hinge lever latch (5).
1 Lower the door onto the middle hinge pin. Make sure that
the plastic sleeve is inserted into the bottom of the door.
4 Lift the door from the middle hinge pin and remove the
door.
(2)
(1)
5 Place the door, inside facing up, on a non-scratching
surface.
(3)
(4)
(5)
CAUTION
When lifting the hinge free of the latch, be careful that
the door does not fall forward.
2 Fit the top hinge (4) over the hinge lever latch (5) and into
place.
3 Rotate the lever (3) counterclockwise to secure the hinge.
4 Hook the tabs on the right side of the hinge cover (2)
under the edge of the top hinge (4) and position the cover
in place.
5 Insert and tighten the cover screw (1).
14
INSTALLATION
Assembling the Left Refrigerator Door
Install the left refrigerator door after the right door is installed.
9 Insert the water supply tube at least 5/8 in.
(15 mm) into the connector.
1 Lower the door onto the middle hinge pin.
the edge of the wire opening in the cabinet top.
(1)
(2)
10 Hook the tab on the door switch side of the cover under
11 Position the cover into place. Insert and tighten the cover
screw.
NOTE
(5)
(3)
(4)
(8)
Collet
Tube
(7)
Insert Line
(6)
2 Fit the top hinge (7) over the hinge lever latch (8) and into
place.
Clip
1) Gently press the Collet and insert the tube until
only one line shows on the tube.
3 Rotate the lever (6) clockwise to secure the hinge.
4 Install the grounding screws (5) and connect the two wire
harnesses (4).
5 Push the water tube (3) located at the top of the left door
into the hole beside the left hinge on the top of the cabinet until it exits through the back.
(Correct)
6 Insert the water supply tube (3) into the connector until
you see only one scale mark. Fully insert the tub cover
(15 mm).
7 Hook the tabs on the left side of the hinge cover (1) under
the edge of the top hinge (7) and position the cover in
place.
8 Insert and tighten the cover screw (1).
(Incorrect)
2) Pull the tube to make sure that the tube is tightly
fastened and then insert the locking clip under the
Collet.
INSTALLATION
Removing the Freezer Drawers
15
3 Remove the screws of the rail on both sides.
CAUTION
y Care should be taken to avoid product or property
damage when removing the freezer door. It maybe
necessary to have assistance with the following
insturctions.
y To avoid damage do not hold the handle when removing the door. It could come off and cause and
injury.
1 To remove the freezer drawer, pull the drawer open to
full extension. Remove the lower DuraBase ® basket by
lifting the basket from the rail system.
4 With both hands, hold both sides of the door and pull it
up to separate it from the rails.
2 Separate the left and right rail cover.
5 With both hands, flex the center bar enough to allow the
gears on both ends to release from the track.
CAUTION
y When you remove the drawer, do not hold the
handle. If it may come off and it could cause personal injury.
y When placing the drawer on the floor, care should
be taken to avoid floor damage.
16
INSTALLATION
3 Lower door into final position and tighten the screws 3 .
Assembling the Freezer Drawers
Make sure you have a right rail cover for each side.
CAUTION
y To avoid possible injury or product or property damage, you will need two people to perform the following instructions. It maybe necessary to have assistance with the following instructions.
WARNING
3
Risk of Child Entrapment
y To prevent accidental child and pet entrapment or suffocation risk, DO NOT allow them to play inside of the
freezer drawer.
y DO NOT step or sit on the freezer drawer.
4 Align the top holes of the rail cover with the top holes of
the door supports to assemble the rail covers.
1 To reinstall the freezer drawer, hold the center bar with
Right Rail
Cover
both hands and pull it out until both rails are fully extended.
Assembly Hole
Left Rail
Cover
5 With the drawer pulled out to full extension, insert the
2 Hook door supports
1
into rail tabs
2
lower basket in the rail assembly.
.
1
2
WARNING
y To prevent accidental child and pet entrapment or
suffocation risk. DO NOT allow them to play inside of
drawer.
y DO NOT step or sit down on freezer.
INSTALLATION
17
Connecting the Water Line
Water Pressure
Before You Begin
A cold water supply. The water pressure must be between
150kpa ~ 500 kpa on models without a water filter and
between 200 ~ 500kpa on models with a water filter. These
requirements are essential for correct and reliable operation.
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to
water leakage or flooding. Call a qualified plumber to correct
water hammer before installing the water supply line to the
refrigerator.
CAUTION
To prevent burns and product damange, only connect the refrigerator water line to a cold water
supply.
If you use your refrigerator before connecting the
water line, make sure the icemaker power switch is
in the OFF (O) position.
CAUTION
Do not install the icemaker tubing in areas where
temperatures fall below freezing.
If a reverse osmosis water filtration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive water
damage.
CAUTION
Wear eye protection during installation to prevent
injury.
y All installations must be in accordance with local
plumbing code requirements.
y For water Connection, please disconnect the power to
the refrigerator and follow the installations instructions
supplied with the refrigerator.
18
INSTALLATION
Leveling and Door Alignment
Door Alignment
Leveling
Both the left and right refrigerator doors have an adjustable
nut, located on the bottom hinge, to raise and lower them to
align properly. If the space between your doors is uneven,
follow the instructions below to align the doors evenly:
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
final position.
Your refrigerator has two front leveling legs—one on the right
and one on the left. Adjust the legs to alter the tilt from frontto-back or side-to-side. If your refrigerator seems unsteady,
or you want the doors to close more easily, adjust the
refrigerator’s tilt using the instructions below:
1 Remove the base grille. Refer to the Base Grille
Installation section.
2 Turn the leveling leg to the left to raise that side of
the refrigerator or to the right to lower it. It may take
several turns of the leveling leg to adjust the tilt of
the refrigerator.
NOTE
A flare nut spanner works best, but an open-end
spanner will suffice. Do not over-tighten.
3 Open both doors again and check to make sure that they
close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling
legs to the left. It may take several more turns, and you
should turn both leveling legs the same mount.
4 Refit the base grille.
Use an appropriate spanner to turn the nut in the door hinge
to adjust the height. To the right to raise or to the left to
lower the height.
HOW TO USE
19
HOW TO USE
Before Use
Clean the refrigerator.
Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping.
CAUTION
y Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,.
y Do not peel off the model or serial number label or the technical information on the rear surface of the
refrigerator.
NOTE
Remove adhesive residue by wiping it off with your thumb or dish detergent.
Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section.
Turn off the icemaker if the refrigerator is not yet connected to the water supply.
Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electric
outlet.
* This is applicable only to certain models.
CAUTION
Running the automatic icemaker before connecting it to the water supply may cause the refrigerator to
malfunction.
Wait for the refrigerator to cool.
Allow your refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold
air in the freezer compartment to ensure proper cooling.
CAUTION
Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor could
remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The loudness will decrease as the temperature lowers.
Open refrigerator doors and freezer drawers to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator doors and the freezer drawers for ventilation.
20 HOW TO USE
Control Panel
* Depending on the model, some of the following functions may not be available.
Control Panel Features
The LED Display shows the temperature settings, dispenser
options, water filter, door alarm, and locking status messages.
Ice Type
Press the ICE TYPE button to select either Crushed or Cubed
Ice. The selected option will illuminate on the LED display.
LED Display
Freezer
Press the FREEZER button to adjust the temperature in the
freezer compartment.
Refrigerator
Press the REFRIGERATOR button to adjust the temperature
in the freezer compartment.
Express freezing
This function increases both ice making and freezing
capabilities.
y When you touch the EXPRESS FREEZING button, the
graphic will illuminate in the display and will continue
for 24 hours. The function will automatically shut off
after 24 hours.
Control
Buttons
y You can stop this function manually by touching the
button one more time.
HOW TO USE
Control Panel Features (continued)
CAUTION
Display Mode (For Store Use Only)
Light
Press the LIGHT button, to turn on the dispenser light. The
indicator will appear on the LED display.
The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while
on display in a retail store. When activated, OFF will
display on the control panel.
To deactivate:
Change Filter
When the water filter indicator turns on, you have to change
the water filter. After changing the water filter, press and
hold the FILTER button for three seconds to turn the indicator
light off. You need to change the water filter approximately
every six months.
Alarm
y When power is connected to the refrigerator, the door
alarm is initially set to ON. When you press the ALARM
button, the display will change to OFF and the Alarm
function will deactivate.
y When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
y When you close the door, the door alarm will stop.
Control Lock
The Control Lock function disables every other button on the
display.
y When power is initially connected to the refrigerator,
the Lock function is off.
y If you want to activate the Lock function to lock other
buttons, press and hold the Lock button for three
seconds or more. The Lock icon will display and the
Lock function is now enabled.
y To disable the Lock function, press and hold the
Lock button for approximately three seconds.
y The Lock function will not stop water or ice from dispensing.
Press the EXPRESS FREEZING button 3 times
In the state of pressing the Refrigerator button
after the door opens. The control panel will beep and
the temperature settings will display to confirm that
Display Mode is deactivated. Use the same procedure to activate the Display Mode.
21
22 HOW TO USE
In-Door Ice Bin
Assembling the In-Door Ice Bin
* Depending on the model, some of the following functions
may not be available.
1 Carefully insert the in-door ice bin while slightly slanting it
to avoid contact with the icemaker.
CAUTION
y Keep hands and tools out of the ice compartment
door and dispenser chute. Failure to do so may result
in damage or personal injury.
y The icemaker will stop producing ice when the indoor ice bin is full. If you need more ice, empty the
ice bin into the extra ice bin in the freezer compartment. During use, the ice can become uneven causing the icemaker to misread the amount of ice cubes
and stop producing ice. Shaking the ice bin to level
the ice within it can reduce this problem.
2 Avoid touching the ice-detecting sensor when replacing
the ice bin. See the label on the ice compartment door for
details.
y Storing cans or other items in the ice bin will damage
the icemaker.
y Keep the ice compartment door closed tightly. If the
ice compartment door is not closed tightly, the cold
air in the ice bin will freeze food in the refrigerator
compartment. This could also cause the icemaker to
stop producing ice.
y If the ON/OFF switch on the icemaker is set to OFF
for an extended period of time, the ice compartment
will gradually warm up to the temperature of the
refrigerator compartment. To prevent ice cubes from
melting and leaking from the dispenser, ALWAYS
empty the ice bin when the icemaker is set to OFF
for more than a few hours.
Detaching the In-Door Ice Bin
1 Gently pull the handle to open the ice compartment.
2 To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown.
Ice-detecting
sensor
CAUTION
When handling the ice bin, keep
hands away from the icemaker tray
area to avoid personal injury.
HOW TO USE 23
Automatic Icemaker
* Depending on the model, some of the following functions
may not be available.
Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 12 cubes per cycle—
approximately 48~120 cubes in a 24-hour period, depending
on freezer compartment temperature, room temperature,
number of door openings and other operating conditions.
y It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. Wait 72 hours for full ice
production to occur.
Icemaker
Power Switch
Ice-detecting
Sensor
y Ice making stops when the in-door ice bin is full. When
full, the in-door ice bin holds approximately 6 to 8 (12-16
oz) glasses of ice.
y The water pressure must be between 150kpa to
500kpa on models without a water filter and between
200kpa to 500kpa on models with a water filter to produce the normal amount and size of
ice cubes.
y Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure the sensor area
is clean at all times for proper operation.
Turning the Automatic Icekamer On or Off
To turn off the automatic icemaker, set the icemaker switch
to OFF (O). To turn on the automatic icemaker, set the switch
to ON (I).
24 HOW TO USE
Automatic Icemaker (continued)
CAUTION
y The first ice and water dispensed may include particles
or odor from the water supply line or the water tank.
y Throw away the first few batches of ice (about 24
cubes). This is also necessary if the refrigerator has not
been used for a long time.
y Never store beverage cans or other items in the ice bin
for the purpose of rapid cooling. Doing so may damage
the icemaker or the containers may burst.
y If discolored ice is dispensed, check the water filter and
water supply. If the problem continues, contact a qualified service center. Do not use the ice or water until the
problem is corrected.
y Keep children away from the dispenser. Children may
play with or damage the controls.
y The ice passage may become blocked with frost if only
crushed ice is used. Remove the frost that accumulates
by removing the ice bin and clearing the passage with
a rubber spatula. Dispensing cubed ice can also help
prevent frost buildup.
y Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
y Dispense ice into a glass before filling it with water
or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid.
y Never use a glass that is exceptionally narrow or deep.
Ice may jam in the ice passage and refrigerator performance may be affected.
y Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.
y To avoid personal injury, keep hands out of the ice door
and passage.
y Never remove the dispenser cover.
y If ice or water dispenses unexpectedly, turn off the
water supply and contact a qualified service center.
When You Should Turn the Icemaker Off
y When the water supply will be shut off for several
hours.
y When the ice bin is removed for more than one or two
minutes.
y When the refrigerator will not be used for several days.
NOTE
The ice bin should be emptied when the icemaker
on/off switch is turned to the OFF position.
Normal Sounds You May Hear
y The icemaker water valve will buzz as the icemaker fills
with water. If the power switch is in the ON (I) position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
OFF (O).
NOTE
Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
y You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refills.
Preparing For Vacation
Set the icemaker power switch to OFF (O) and shut off the
water supply to the refrigerator.
NOTE
The ice bin should be emptied anytime the icemaker
on/off switch is turned to the OFF (O) position.
If the ambient temperature will drop below freezing, have a
qualified technician drain the water supply system to prevent
serious property damage due to flooding caused by ruptured
water lines or connections.
HOW TO USE 25
Ice and Water Dispenser
Incorrect Way
Correct Way
* Depending on the model, some of the following functions
may not be available.
Water
CAUTION
Keep children away from the dispenser. Children may play
with or damage the controls.
Dispenser
Ice
Water Switch
CAUTION
Ice Switch
Throw away the first few batches of ice (about 24
cubes). This is also necessary if the refrigerator has not
been used for a long time.
Tray
Locking the Dispenser Selector buttons
Using the Dispenser
y To dispense cold water, push on the water switch with
a glass.
Press and hold the Lock button for 3 seconds to lock the dispenser control panel functions. Follow the same instructions
to unlock. The Lock function will not stop water and ice from
dispensing.
y To dispense ice, push on the ice switch with a glass.
Cleaning the Dispenser Tray
NOTE
y If discolored ice is dispensed, check the water filter
and water supply. If the problem continues, contact
a qualified service center. Do not use the ice or
water until the problem is corrected.
1 Grip the tray with both hands, pess down and pull it out.
y The dispenser will not operate when either of the
refrigerator doors are open.
y If dispensing water or ice into a container with a
small opening, place it as close to the dispenser as
possible.
y Some dripping may occur after dispensing. Hold
your cup beneath the dispenser for a few seconds
after dispensing to catch all of the drops.
2 Wipe out dirty areas with a clean cloth.
26 HOW TO USE
Storing Food
Food Preservation Location
Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.
Vegetable Storage (Crisper)
Preserves vegetables and fruit.
Adjustable Refrigerator Shelf
Adjustable shelves to meet your individual
storage needs.
Modular Door Bin
Durabase®
Store drinks such as juice and soda, as well
as seasonings, salad dressings and other
food items.
Largest storage space in
the freezer.
CAUTION
y Do not store food with high moisture content towards the top of the refrigerator. The moisture could come in direct contact
with the cold air and freeze.
y Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food packaging should be wiped
down to prevent adjacent foods from being contaminated.
y If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a clean cloth or a paper towel.
y If the refrigerator door or freezer drawer is opened or closed too often, warm air may penetrate the refrigerator and raise its
temperature. It can also increase the cost of electricity.
y It may be normal to see some minor traces of condensation on the outer left side of the refrigerator under extremely high
humidity conditions due to the ice maker air flow ducts.
NOTE
y If you are leaving home for a short period of time, like a short vacation, the refrigerator should be left on. Refrigerated foods
that are able to be frozen will stay preserved longer if stored in the freezer.
y If you are leaving the refrigerator turned off for an extended period of time, remove all food and unplug the power cord.
Clean the interior, and leave the door open to prevent fungi from growing in the refrigerator.
HOW TO USE
Food Storage Tips
* The following tips may not be applicable depending on
the model.
Wrap or store food in the refrigerator in airtight and moistureproof material unless otherwise noted. This prevents food
odor and taste transfer throughout the refrigerator. For dated
products, check date code to ensure freshness.
Food
How to
Butter or
Margarine
Keep opened butter in a covered dish
or closed compartment. When storing an extra supply, wrap in freezer
packaging and freeze.
Cheese
Store in the original wrapping until
you are ready to use it. Once opened,
rewrap tightly in plastic wrap or aluminum foil.
Milk
Wipe milk cartons. For best storage,
place milk on interior shelf, not on
door shelf.
Eggs
Store in original carton on interior
shelf, not on door shelf.
Fruit
Do not wash or hull the fruit until it is
ready to be used. Sort and keep fruit
in its original container, in a crisper,
or store in a completely closed paper
bag on a refrigerator shelf.
Leafy
Vegetables
Remove store wrapping and trim or
tear off bruised and discolored areas.
Wash in cold water and drain. Place
in plastic bag or plastic container and
store in crisper.
Vegetables with
skins (carrots,
peppers)
Place in plastic bags or plastic container and store in crisper.
Fish
Store fresh fish and shellfish in the
freezer section if they are not being
consumed the same day of purchase.
It is recommended to consume fresh
fish and shellfish the same day purchased.
Leftovers
27
Storing Frozen Food
NOTE
Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or
food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food. Do
not put more unfrozen food into the freezer than will freeze
within 24 hours (no more than 1 ~ 2 kgs. of food per cubic
foot of freezer space). Leave enough space in the freezer for
air to circulate around packages. Be careful to leave enough
room at the front so the door can close tightly.
Storage times will vary according to the quality and type of
food, the type of packaging or wrap used (how airtight and
moisture-proof) and the storage temperature. Ice crystals
inside a sealed package are normal. This simply means that
moisture in the food and air inside the package have condensed, creating ice crystals.
NOTE
Allow hot foods to cool at room temperature for 30
minutes, then package and freeze. Cooling hot foods
before freezing saves energy.
Packaging
Successful freezing depends on correct packaging. When
you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste
transfer throughout the refrigerator and could also dry out
frozen food.
Packaging recommendations:
y Rigid plastic containers with tight-fitting lids
y Straight-sided canning/freezing jars
y Heavy-duty aluminum foil
y Plastic-coated paper
y Non-permeable plastic wraps
Cover leftovers with plastic wrap,
aluminum foil, or plastic containers
with tight lids.
y Specified freezer-grade self-sealing plastic bags
Follow package or container instructions for proper freezing
methods.
Do not use
y Bread wrappers
y Non-polyethylene plastic containers
y Containers without tight lids
y Wax paper or wax-coated freezer wrap
y Thin, semi-permeable wrap
28 HOW TO USE
Humidity Controlled Crisper
* Depending on the model, some of the following functions
may not be available.
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisturesealed crispers by adjusting the control to any setting between HIGH and LOW.
Detaching and Assembling the
Storage Bins
Humidity Controlled Crisper
To remove the Humidity Controlled Crisper, pull out the
Crisper to full extension, lift the front up and pull straight out.
y HIGH keeps moist air in the crisper for best storage of
fresh, leafy vegetables.
y LOW lets moist air out of the crisper for best storage of
fruit.
To install, slightly tilt up the front, insert the drawer into the
frame and push it back into place.
NOTE
Storage Bins may vary in appearance, depending on
your model.
HOW TO USE 29
To Remove the Glass
Adjusting the Refrigerator Shelves
Lift up the glass under the crisper cover, and pull up and out.
The shelves in your refrigerator are adjustable to meet your
individual storage needs. Your model may have glass or wire
shelves.
Adjusting the shelves to fit different heights of items will
make finding the exact item you want easier. Doing so will
also reduce the amount of time the refrigerator door is open
which will save energy.
Detaching the Shelf
Tilt up the front of the shelf and lift it straight up. Pull the
shelf out.
Door Bins
The door bins are removable for easy cleaning and
adjustment.
1 To remove the bin, simply lift the bin up and pull
straight out.
2 To replace the bin, slide it in above the desired support and
push down until it snaps into place.
Assembling the Shelf
Tilt the front of the shelf up and guide the shelf hooks into
the slots at a desired height. Then, lower the front of the
shelf so that the hooks drop into the slots.
NOTE
Some bins may vary in appearance and will only fit in
one location.
CAUTION
y Do not apply excessive force while detatching or
assembling the storage bins.
y Do not use the dishwasher to clean the storage bins
and shelves.
y Regularly detach and wash the storage bins and
shelves; they can become easily contaminated by
the food.
CAUTION
Make sure that shelves are level from one side to the
other. Failure to do so may result in the shelf falling or
spilling food.
30 MAINTENANCE
MAINTENANCE
Cleaning
y Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors.
y Wipe up spills immediately.
y Always unplug the refrigeration before cleaning.
General Cleaning Tips
y Unplug refrigerator or disconnect power.
y Remove all removable parts, such as shelves, crispers,
etc.
y Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
y Hand wash, rinse and dry all surfaces thoroughly.
Exterior
Inside Walls (Disconnect the power and allow
the freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix
2 tablespoons of baking soda to 1 quart of water (26 g soda
to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.
Door Liners and Gaskets
Waxing external painted metal surfaces helps provide rust
protection. Do not wax plastic parts. Wax painted metal
surfaces at least twice a year using appliance wax (or
automotive wax). Apply wax with a clean, soft cloth.
Use a clean sponge or soft cloth and a mild detergent in
warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic
refrigerator parts.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners. Dry thoroughly with a soft
cloth.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild detergent in
warm water. Do not use window sprays, abrasive cleansers,
or flammable fluids. These can scratch or damage the
material.
CAUTION
y Do not use a rough cloth or sponge when cleaning
the interior and exterior of the refrigerator.
y Do not place your hand on the bottom surface of
the refrigerator when opening and closing.
WARNING
Use non-flammable cleaner. Failure to do so can result
in fire, explosion, or death.
Condenser Coils
Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do
not remove the panel covering the condenser coil area.
MAINTENANCE
Light bulb replacement
WARNING
Electrical Shock Hazard
Before replacing a burned-out light bulb, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.
NOTE
The refrigerator compartment has LED interior lighting and service should only be performed by a qualified technician.
31
Power interruptions
1 If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and frozen.
2 If the power will be out for more than 24 hours, remove all
food and store it in a different refrigerator or frozen food locker.
When you go on vacation
If you choose to leave the refrigerator on while you are away,
follow these steps to prepare your refrigerator before you leave.
1 Use up any perishables and freeze other items.
Change Freezer Compartment Light Bulb
2 Turn off the icemaker and empty the ice bin.
1 Unplug refrigerator power cord form outlet.
If you choose to turn the refrigerator off before you leave,
follow these steps.
2 Remove the screw using a Phillips screwdriver.
3 Grasp the light cover, pull the cover downward.
CAUTION
y Make sure the bulb is cool to the touch.
1 Remove all food from the refrigerator.
2 Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the Controls
section.
3 Clean the refrigerator, wipe it and dry well.
4 Rotate the bulb counterclockwise to remove.
5 Replace with a new 40-watt appliance bulb.
4 Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
6 Insert tabs on back of cover into slots in freezer ceiling.
Push cover up to snap front into place.
7 Tighten the screw using a Phillips screwdriver.
When you move
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1 Remove all food from the refrigerator and pack all frozen food
in dry ice.
2 Unplug the refrigerator.
3 Clean, wipe and dry thoroughly.
4 Take out all removable parts, wrap them well and tape them
together so they do not shift and rattle during the move.
Refer to the Using your Refrigerator section for removable
instructions.
5 Depending on the model, raise the front of the refrigerator so it
rolls easier OR screw in the leveling legs all the way so they do
not scrape the floor. See the Door Closing section.
6 Tape the doors shut and tape the power cord to the refrigerator
cabinet.
7 Avoid lying the refrigerator on its sides as this could cause the
unit to malfunction when it is turned back on.
When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.
32 MAINTENANCE
Replacing the Water Filter
It is recommended that you replace the water filter:
y Rotate the water filter up into
position and close the cover.
The cover will click when
closed correctly.
y Approximately every six months.
y When the water filter indicator turns on.
y When the water dispenser output decreases.
y When the ice cubes are smaller than normal.
1 Remove the old water filter.
y Lower or remove the top left
shelf to allow the water filter
to rotate all the way down.
y Press the push button to open
the water filter cover.
NOTE: Replacing the water filter
causes a small amount of water
(around 25ml) to drain.
Place a cup under the front end
of the water filter cover to collect any leaking water. Hold
the water filter upright, once
it is removed, to prevent any
remaining water from spilling
out of the water filter.
y Pull the water filter downward
and pull out. Make sure to
rotate the filter down completely before pulling it out of
the manifold hole.
2 Replace with a new water filter.
y Take the new water filter out of its packing and remove
the protective cover from the o-rings. With water filter
tabs in the horizontal position, push the new water
filter into the manifold hole until it stops.
3 After the water filter is replaced, dispense 10 liters of water (flush for approximately 5 minutes) to remove trapped
air and contaminates from the system. Do not dispense
the entire 10 liter amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.
4 Water Filter Bypass Plug
Keep the water filter
bypass plug. You MUST
use the water filter
bypass plug when a
replacement water filter
cartridge is not available.
Filter Bypass
Plug
CAUTION
DO NOT operate refrigerator without water filter or
water filter plug installed.
NOTE
y To purchase a replacement water filter:
- Visit your local dealer or distributor
- Web: Find Parts & Accessories from Support
section of lg.com
- Call : 1300 54 2273 (Austrailia)
0800 54 2273 (New Zealand)
y Part number of the replacement water filter:
ADQ36006101
SMART DIAGNOSIS 33
SMART DIAGNOSIS
Should you experience any problems with your refrigerator,
it has the capability of transmitting data via your telephone to
the LG service center. This gives you the capability of speaking directly to our trained specialists. The specialist records
the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis.
If you experience problems with your refrigerator, call
1300 54 2273. Only use the Smart Diagnosis feature when
instructed to do so by the LG call center agent. The transmission sounds that you will hear are normal and sound similar
to a fax machine.
Smart Diagnosis cannot be activated unless your refrigerator
is connected to power. If your refrigerator is unable to turn
on, then troubleshooting must be done without using Smart
Diagnosis.
Using Smart Diagnosis
First, call 1300 54 2273. Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent.
1 Lock the display. To lock the display, press and hold the
Lock button for three seconds. (If the display has been
locked for over five minutes, you must deactivate the lock
and then reactivate it.)
2 Open the right refrigerator door.
3 Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator
door, when instructed to do so by the call center.
4 Press and hold the Freezer Temperature button for three
seconds while continuing to hold your phone to the
speaker.
5 After you hear three beeps, release the Freezer Temperature button.
6 Keep the phone in place until the tone transmission has
finished. This takes about 15 seconds, and the display will
count down the time. Once the countdown is over and
the tones have stopped, resume your conversation with
the specialist, who will then be able to assist you in using
the information transmitted for analysis.
NOTE
y For best results, do not move the phone while the
tones are being transmitted.
y If the call center agent is not able to get an accurate
recording of the data, you may be asked to try again.
34 TROUBLESHOOTING
TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both time and money.
Problem
Refrigerator and Freezer
section are not cooling.
Possible Causes
Solutions
The refrigerator control is set to OFF (some
Turn the control ON. Refer to the Setting the
models).
Controls section for proper temperature settings.
Refrigerator is set to demo mode.
Display Mode allows the lights and control display
to work normally while disabling cooling to save
energy while on the showroom floor. Refer to the
Setting the Controls section for instructions on how
to disable Display Mode.
Refrigerator is in the defrost cycle.
During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently relocated.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Cooling System runs too
much.
Refrigerator is replacing an older model.
Modern refrigerators require more operating
time but use less energy due to more efficient
technology.
Refrigerator was recently plugged in or
The refrigerator will take up to 24 hours to cool
power restored.
completely.
Door opened often or a large amount of food Adding food and opening the door warms the
/ hot food was added.
refrigerator, requiring the compressor to run longer
in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need
out of the refrigerator at once, keep food organized
so it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage
Guide.)
Doors are not closed completely.
Firmly push the doors shut. If they will not
shut all the way, see the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting.
Refrigerator is installed in a hot location.
The compressor will run longer under warm
conditions. At normal room temperatures (21°C)
expect your compressor to run about 40% to 80%
of the time. Under warmer conditions, expect it to
run even more often. The refrigerator should not be
operated above 43°C.
Condenser / back cover is clogged.
Use a vacuum cleaner with an attachment to clean
the condenser cover and vents. Do not remove the
panel covering the condenser coil area.
TROUBLESHOOTING 35
Problem
Refrigerator or Freezer
section is too warm.
Possible Causes
Solutions
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
Air vents are blocked.
Rearrange items to allow air to flow throughout the
compartment. Refer to the Airflow diagram in the
Using Your Refrigerator section.
Doors are opened often or for long periods
of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level
within the compartment. To lessen the effect,
reduce the frequency and duration of door openings.
Unit is installed in a hot location.
The refrigerator should not be operated in
temperatures above 43°C.
Interior moisture buildup.
A large amount of food or hot food was
added to either compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
will reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set correctly.
If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Defrost cycle has recently completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed.
Doors are opened often or for long periods
of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level
within the compartment. To lessen the effect,
reduce the frequency and duration of door openings.
Doors not closed correctly.
See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture to enter
the compartments when the doors are opened
leading to condensation or frost. Maintaining a
reasonable level of humidity in the home will help
to control the amount of moisture that can enter the
compartments.
Defrost cycle recently completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm that the proper temperature has been
restored once the defrost cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation
and frost.
36 TROUBLESHOOTING
Problem
Food is freezing
in the refrigerator
compartment.
Frost or ice crystals form
on frozen food (outside
of package).
Possible Causes
Solutions
Food with high water content was placed
near an air vent.
Rearrange items with high water content away from
air vents.
Refrigerator temperature control is set
incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section
for more information.
Refrigerator is installed in a cold location.
When the refrigerator is operated in ambient
temperatures below 5°C, food can freeze in the
refrigerator compartment. The refrigerator should
not be operated in ambient temperatures below
13°C.
Door is opened frequently or for long periods When the doors are opened often or for long periods
of time.
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level
within the compartment. Increased moisture will
lead to frost and condensation. To lessen the effect,
reduce the frequency and duration of door openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or Freezer
section is too cold.
Incorrect temperature control settings.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section
for more information.
Frost or ice crystals on
frozen food (inside of
sealed package).
Condensation from food with a high water
content has frozen inside of the food
package.
This is normal for food items with a high water
content.
Food has been left in the freezer for a long
period of time.
Do not store food items with high water content in
the freezer for a long period of time.
Demand exceeds ice storage capacity.
The icemaker will produce approximately 48 ~ 120
cubes in a 24 hour period.
House water supply is not connected, valve
is not turned on fully, or valve is clogged.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
Icemaker is not making
enough ice.
If the problem persists, it may be necessary to
contact a plumber.
Water filter has been exhausted.
It is recommended that you replace the water filter:
•
•
•
•
Low house water supply pressure.
Approximately every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
The water pressure must be between 150 ~ 500 kpa
on models without a water filter and between 200 ~
500 kpa on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber.
Reverse Osmosis filtration system is used.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues. (Refer to Water Pressure
section.)
Tubing connecting refrigerator to house
supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
TROUBLESHOOTING
Problem
Icemaker is not making
enough ice (continued).
Dispensing water slowly.
Possible Causes
37
Solutions
Doors are opened often or for long periods
of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed completely.
If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for the freezer is
too warm.
The recommended temperature for the freezer
compartment for normal ice production is -18°C. If
the freezer temperature is warmer, ice production
will be affected.
Water filter has been exhausted.
It is recommended that you replace the water filter:
•
•
•
•
Reverse osmosis filtration system is used.
Approximately every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber.
Low house water supply pressure.
The water pressure must be between 150 ~ 500 kpa
on models without a water filter and between 200 ~
500 kpa on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber.
Not dispensing ice.
Doors are not closed completely.
Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the dispenser.
Infrequent use of the ice dispenser will cause the
cubes to stick together over time, which will prevent
them from properly dispensing. Check the ice bin
for ice cubes clumping/sticking together. If they are,
break up the ice cubes to allow for proper operation.
The delivery chute is clogged with frost or
ice fragments.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or
ice fragment buildup.
The dispenser display is locked.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
Ice bin is empty.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoff
(arm/sensor) is not obstructed.
Once the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely refill the bin.
38 TROUBLESHOOTING
Problem
Icemaker is not making
ice.
Possible Causes
Solutions
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice.
Icemaker not turned on.
Locate the icemaker ON/OFF switch and confirm
that it is in the ON (I) position.
The ice detecting sensor is obstructed.
Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.
The refrigerator is not connected to a water
supply or the supply shutoff valve is not
turned on.
Connect refrigerator to the water supply and turn the
water shutoff valve fully open.
Icemaker shutoff (arm or sensor) obstructed. If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If your
icemaker is equipped with the electronic ice shutoff
sensor, make sure that there is a clear path between
the two sensors.
Not dispensing water.
Reverse osmosis water filtration system is
connected to your cold water supply.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues. (Refer to the Water
Pressure section.)
New installation or water line recently
connected.
Dispense 10 liters of water (flush for approximately
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 10
liter amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
The dispenser panel is locked.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser is not set for water
dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control
panel to dispense water.
Refrigerator or freezer doors are not closed
properly.
Water will not dispense if any of the refrigerator
doors are left open.
Water filter has been recently removed or
replaced.
After the water filter is replaced, dispense 10
liters of water (flush for approximately 5 minutes)
to remove trapped air and contaminates from the
system. Do not dispense the entire 10 liter amount
continuously. Depress and release the dispenser pad
for cycles of 30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to house
supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
The house water supply is not connected,
the valve is not turned on fully, or the valve
is clogged.
Connect refrigerator to the water supply and turn the
water shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.
TROUBLESHOOTING 39
Problem
Ice has bad taste or odor.
Possible Causes
Water supply contains minerals such as
sulfur.
Solutions
A water filter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a filter may not help. It may
not be possible to remove all minerals / odor / taste
in all water supplies.
Dispensing warm water.
Icemaker was recently installed.
Discard the first few batches of ice to avoid
discolored or bad tasting ice.
Ice has been stored for too long.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
The food has not been stored properly in
either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs to be
cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be cleaned.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Refrigerator was recently installed.
Allow 24 hours after installation for the water
storage tank to cool completely.
The water dispenser has been used recently
and the storage tank was exhausted.
Depending on your specific model, the water
storage capacity will range from approximately
600 ~ 900 ml.
Dispenser has not been used for several
hours.
If the dispenser has not been used for several hours,
the first glass dispensed may be warm. Discard the
first 300 ml.
Refrigerator is connected to the hot water
supply.
Make sure that the refrigerator is connected to a
cold water pipe.
WARNING: Connecting the refrigerator to a hot
water line may damage the icemaker.
Water has bad taste or
odor.
Water supply contains minerals such as
sulfur.
A water filter may need to be installed to eliminate
taste and odor problems.
Water filter has been exhausted.
It is recommended that you replace the water filter:
• Approximately every 6 months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Icemaker is making too
much ice.
Refrigerator was recently installed.
Dispense 10 liters of water (flush for approximately
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 10
liter amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Icemaker shutoff (arm/sensor) is obstructed.
Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with the
electronic ice shutoff sensor, make sure that there
is a clear path between the two sensors. Reinstall
the ice bin and wait 24 hours to confirm proper
operation.
40 TROUBLESHOOTING
Problem
Possible Causes
Solutions
Clicking
Normal Operation
The defrost control will click when the
automatic defrost cycle begins and ends.
The thermostat control (or refrigerator
control on some models) will also click when
cycling on and off.
Rattling
Rattling noises may come from the flow of
refrigerant, the water line on the back of the
unit, or items stored on top of or around the
refrigerator.
Normal Operation
Refrigerator is not resting solidly on the floor. Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Refrigerator with linear compressor was
jarred while running.
Normal Operation
Evaporator fan motor is circulating air
through the refrigerator and freezer
compartments.
Normal Operation
Air is being forced over the condenser by
the condenser fan.
Normal Operation
Gurgling
Refrigerant flowing through the cooling
system.
Normal Operation
Popping
Contraction and expansion of the inside
walls due to changes in temperature.
Normal Operation
Sizzling
Water dripping on the defrost heater during
a defrost cycle.
Normal Operation
Vibrating
If the side or back of the refrigerator is
touching a cabinet or wall, some of the
normal vibrations may make an audible
sound.
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Dripping
Water running into the drain pan during the
defrost cycle.
Normal Operation
Pulsating or High-Pitched
Sound
Normal Operation
Your refrigerator is designed to run more
efficiently to keep your food items at the
desired temperature. The high efficiency
compressor may cause your new refrigerator
to run longer than your old one, but it is still
more energy efficient than previous models.
While the refrigerator is running, it is normal
to hear a pulsating or high-pitched sound.
Whooshing
TROUBLESHOOTING
Problem
Doors will not close
correctly or pop open.
Doors are difficult to
open.
Possible Causes
41
Solutions
Food packages are blocking the door open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves, door
bins, or baskets are out of position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions.
See the Using Your Refrigerator section for more
information.
The doors were removed during product
installation and not properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled properly.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles or
seems unstable.
Leveling legs are not adjusted properly.
Refer to the Leveling and Door Alignment section.
Floor is not level.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
Lights do not work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualified technician. Refer to the Light Bulb
Replacement section.
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