LG | WD12595FD6 | LG WD12595FD6 Owner’s Manual

OWNER’S MANUAL
WASHING MACHINE
Please read this manual carefully before operating
your washing machine and retain it for future reference.
WD12595FD6
MFL48165937
www.lg.com
C
ontents
Contents....................................2
Product feature.........................3
Thank you for buying a LG Fully
Automatic Washing Machine.
Warnings
Important safety instructions .................4
Save these instructions.........................4
Specification .............................6
Please read your owner’s manual
carefully, it provides instruction on safe
installation, use and maintenance.
Retain it for future reference.
Installation
Transit bolts ..........................................7
Removing transit bolts ..........................7
Installation place requirement ...............8
Positioning ............................................8
Electrical connection .............................9
Connecting water supply hose............10
Installation of drain hose .....................12
Level adjustment.................................13
Record the model and serial number of
your washing machine.
Model No.
Serial No.
Date of Purchase
Care before washing
Before the first wash ...........................14
Caring before washing ........................14
Adding detergent
Adding detergent and fabric softener..15
Function ..................................17
How to use washer
Control Panel ......................................18
- Power ...............................................19
- Program............................................19
- Start/Pause.......................................20
- Wash ................................................20
- Child lock ..........................................21
- Rinse ................................................21
- Spin ..................................................22
- Water Temperature ..........................22
- Tub Clean .........................................23
- Delay Wash ......................................23
- Steam ...............................................24
- Refresh .............................................24
- Dry ....................................................25
- Display..............................................27
2
Maintenance
The water inlet filter.............................28
The drain pump filter ...........................29
Dispenser drawer................................30
The drawer recess ..............................30
The washing drum ..............................30
The water circulation nozzle & steam
nozzle..................................................31
Cleaning your washer .........................31
Winter instructions ..............................31
Trouble shooting guide .........32
Using Smart Diagnosis™ ...................36
P
roduct Feature
Direct Drive System
The advanced Brushless DC motor directly drives the drum without
a belt and pulley.
6 Motion
Washer is able to perform various drum actions or a combination of
different actions depending on the wash program selected.
Combined with a controlled spin speed and the ability of the drum to
rotate both left and right, the wash performance of the machine is greatly
improved, giving you perfect results every time.
Water Circulation
Sprays detergent solution and water onto the load over and over.
Clothes are soaked more quickly and thoroughly during wash cycle.
The detergent suds can be removed more easily by the water shower
during rinse cycle. The water circulation system uses both water and
detergent more efficiently.
Tilted Drum and Extra Large Door Opening
Tilted drum and extra large opening make it possible to load
and unload clothing more easily.
Steam Washing and Refresh
Steam Washing assists the washing performance with low energy and
water consumption. The Refresh cycle removes wrinkles from dry clothes.
Embossed drum & waved lifter
The Embossed drum enhances the washing performance and reduces
clothes damage. The waved lifter helps thoroughly saturate the clothes
which enhances the washing performance.
Automatic Wash Load Detection
Automatically detects the load and optimizes the washing time.
Built-in Heater
Internal heater helps to maintain water temperature at its optimum level
for selected cycles.
추가선택, 예약,
Child Lock
The Child lock prevents children from pressing any button to change the
settings during operation.
3
W arnings
READ ALL INSTRUCTIONS BEFORE USE
WARNING!
!
For your safety, the information in this manual must be followed to minimize
the risk of fire or explosion, electric shock, or to prevent property damage,
personal injury, or loss of life.
IMPORTANT SAFETY INSTRUCTIONS
WARNING : To reduce the risk of fire, electric shock, or injury to persons when using
the washer, follow basic precautions, including the following:
• Do not install or store the washer where it will
be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer
or attempt any servicing unless specifically
recommended in the user-maintenance
instructions or published user-repair instructions
that you understand and have the skills to carry
out.
• Keep the area underneath and around your
appliances free of combustible materials such as
lint, paper, rags, chemicals, etc.
• Close supervision is necessary if this appliance
is used by or near children or infirm persons.
Do not allow them to play on, with, or inside this
or any other appliance.
• Keep washer away from fire.
• Do not leave the washer door open.
An open door could entice children to hang on
the door or crawl inside the washer.
• Never reach into washer while it is moving. Wait
until the drum has completely stopped.
• The laundry process can reduce the flame
retardant of fabrics.
• Do not wash or dry articles that have been
cleaned in, washed in, soaked in, or spotted with
combustible or explosive substances (such as
wax, oil, paint, gasoline, degreasers, dry
cleaning solvents, kerosene, etc.) which may
ignite or explode. Oil may remain in the tub after
a whole cycle resulting in fire during drying. So,
do not load oiled clothes.
• Always follow the fabric care instructions
supplied by the garment manufacturer.
• Do not slam the washer door closed or try to
force the door open when locked. This could
result in damage to the washer.
• To minimize the possibility of electric shock,
unplug this appliance from the power supply or
disconnect the washer at the household
distribution panel by removing the fuse or
switching off the circuit breaker before
attempting any maintenance or cleaning.
• Never attempt to operate this appliance if it is
damaged, malfunctioning, partially
disassembled, or has missing or broken parts,
including a damaged cord or plug.
• Dryer is intended for only drying textile material.
• If the washer has been exposed to water, call an
authorized service provider to avoid any risk of
fire or electric shock.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. This appliance is equipped with
a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinance.
• Do not use an adapter or otherwise defeat the grounding plug.
• If you don’t have the proper outlet, consult an electrician.
WARNING
:
Improper connection of the equipment-grounding conductor can result in risk of electric
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a
proper outlet installed by a qualified electrician.
4
W arnings
To minimize the risk of fire in a tumble dryer, the following should be observed:
• Items that have been spotted or soaked with vegetable or cooking oil constitute a fire
hazard and should not be placed in a tumble dryer.
Oil-affected items can ignite spontaneously, especially when exposed to heat
sources Such as in a tumble dryer. The items become warm, causing an oxidation
reaction in the oil. Oxidation creates heat. If the heat cannot escape, the items can
become hot enough to catch fire. Piling, stacking or storing oil-affected items can
prevent heat from escaping and so create a fire hazard.
If it is unavoidable that fabrics that contain vegetable or cooking oil or have been
contaminated by hair care products be placed in a tumble dryer they should first be
washed in hot water with extra detergent-this will reduce, but not eliminate, the
hazard. Washed in hot water with extra detergent-this will reduce, but not
eliminate, the hazard.
• Items that have been previously cleaned in, washed in, soaked in or spotted with
petrol/gasoline, dry-cleaning solvents or other flammable or explosive substances
should not be placed in a tumble dryer.
Highly flammable substances commonly used in domestic environments include
acetone, denatured alcohol, petrol/gasoline, kerosene, spot removers (some
brands), turpentine, waxes and was removers.
• Items containing foam rubber (also known as latex foam) or similarly testured
rubber. like materials should not be dried in a tumble dryer on a heat setting.
Foam rubber materials can, when heated, produce fire by spontaneous combustion.
• Fabric softeners or similar products should not be used in a tumble dryer to eliminate
the effects of static electricity unless this practice is specifically recommended by the
manufacturer of the fabric softener or product.
• Undergarments that contain metal reinforcements should not be placed in a tumble
dryer.
Damage to the tumble dryer can result if metal reinforcements come loose during
drying. When available a drying rack could be used for such items.
• Plastic articles such as shower caps or babies waterproof napkin covers should not
be placed in a tumble dryer.
• Rubber-backed articles, clothes fitted with foam rubber pads, pillows, galoshes and
rubber-coated tennis shoes should not be placed in a tumble dryer.
WARING - To avoid a fire
Do not wash clothes or items that have any contaminants of
flammable solvents or substances. Do not clean the product or
expose it to flammable substances.
5
S
pecification
Shipping Bolts
Power Plug
Inlet Hose
If the supply cord is damaged,
it must be replaced by the
manufacturer or its authorized
service technician in order to
avoid a hazard.
Dispenser
Control Panel
Drum
Back of Washer
Cold Water Inlet
Door
Air Vent for Safety
Hot Water Inlet
Drain Hose
Adjustable Feet
Lower Cover Cap
Drain Plug
Drain Pump Filter
Name
: Front loading washing machine
Power supply
: 220 - 240 V~, 50 Hz
Size
: 686 mm (W) x 767 mm (D) x 982 mm (H)
Weight
: 95 kg
Wash capacity (Max. Watt)
: 10 kg (2200 W)
Dry capacity (Max. Watt)
: 7.5 kg (2150 W)
Spin speed
: No Spin / Extra Low / Low / Medium / High / Extra High
Water consumption
: 102ℓ(10 kg load)
Permissible water pressure
: 7.3 ~ 116 PSI (50 ~ 800 kPa)
The external hot water supply must not exceed 65°C
Permissible cold water temperature : 4 - 25˚C
No further backflow protection required for connection to the water supply.
❋ The appearance and specifications may be varied without notice to improve the units quality.
❋ Specifications subject to change by manufacturer.
■ Accessories
Inlet hose
(1EA)
(Option: Hot
(1EA))
6
Spanner
Elbow
Bracket
(for securing
drain hose)
Non-skid
pads
Caps for
covering
shipping bolt
holes
Tie strap
I
nstallation
Install or store where it will not be exposed to temperatures below freezing or exposed to the
weather. Do not install or use this appliance outdoors, or in any sheltered outdoor area. Avoid
installing in any area exposed to direct sunlight.
Properly ground washer to conform with all governing codes and ordinances.
The base opening must not be obstructed by carpeting when the washing machine is installed on a
carpeted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other
vermin, pay particular attention to keeping the appliance and its surroundings in clean condition at
all times.
Any damage which may be cause by cockroaches or other vermin will not be covered by the
appliance guarantee.
Transit bolts
The appliance is fitted with transit bolts to prevent internal damage during transport.
• Packing and all transit bolts must be
removed before using the washer.
When unpacking the base, be sure
to remove the additional packing
support in the middle of the base
packing.
Washer
Packing Support
Base Packing
Removing transit bolts
1. To prevent internal damage during
transport, the special 4 bolts are locked.
Before operating the washer, remove
the bolts along with the rubber bungs.
3. Take out the 4 bolts along with the rubber
bungs by slightly twisting the bung. Keep
the 4 bolts and the spanner for future use.
• If they are not removed, it may cause heavy
vibration, noise and malfunction.
• Whenever the appliance is transported, the
transit bolts must be refitted.
2. Unscrew the 4 bolts with
the spanner supplied.
4. Close the holes with the caps supplied.
7
I
nstallation
Installation place requirement
Drain Hose
Washer
Laundry
Tub
approx.
2cm
Level floor :
Allowable slope under entire washer is 1°
Power outlet :
Must be within 1.5 meters of either side of location of
washer. Do not overload the outlet with more than one
appliance.
Additional Clearance :
The following clearances should be adhered to.
(10 cm : rear / 2 cm : right & left side)
Do not place or store laundry products on top of
washer at any time.
They can damage the finish or controls.
Positioning
Install the washer on a flat hard floor. Poorly structured Timber floors can cause vibration and
contribute to unbalanced loads during spin.
Make sure that air circulation around the washer is not impeded by carpets,rug etc.
• Before placing the washer on tiles, apply a rubber mat under the feet.
• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar
materials under the washer.
• If it is impossible to avoid positioning the washer next to a gas cooker or coal burning stove,an
insulating(85x60cm) covered with aluminum foil on the side facing the cooker or stove,must be
inserted between the two appliance.
• The washer must not be installed in rooms where the temperature can drop below 0°C.
• Please ensure that when the washer is installed, it is easily accessible for the service technician
in the event of a breakdown.
• With the washer installed adjust all four feet using the transit bolt spanner provided ensuring the
appliance is stable, and a clearance of approximately 20mm is left between the top of the washer
and the underside of the bench top. Do not install in a cupboard or concealed location.
8
I
nstallation
Electrical connection
1. Do not use an extension cord or double adapter.
2. If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or
similarly qualified person in order to avoid a hazard.
3. Always unplug the machine and turn off the water supply after use.
4. Connect the machine to an earthed socket in accordance with current wiring regulations.
5. The appliance must be positioned so that the plug is easily accessible.
• Repairs to the washing machine must only be carried out qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious malfunctioning. Contact your local service center
• Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen
hoses may burst under pressure. The reliability of the electronic control unit may be impaired at
temperatures below freezing point.
• If the appliance is delivered in the winter months and temperatures are below freezing : Store the
washing machine at room temperature for a few hours before putting it into operation.
CAUTION
This appliance is not intended for use by young children or infirm persons without supervision.
Young Children should be supervised to ensure that they do not play with appliance.
CAUTION
CAUTION concerning the Power Cord
Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit
which powers only that appliance and has no additional outlets or branch circuits. Check the
specification page of this owner's manual to be certain.
Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords,
frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions
could result in electric shock or fire. Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have
the cord replaced with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched,
closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where
the cord exits the appliance.
If this appliance is supplied from a cord extension set or electrical portable outlet device, the cord
extension set or electrical portable outlet device must be positioned so that it is not subject to
splashing or ingress of moisture.
9
I
nstallation
■ Connecting water supply hose
• Water supply pressure must be between 7.3 ~ 116 PSI (50 ~ 800 kPa).
• Do not strip or crossthread when connecting inlet hose to the valve.
• If the water supply pressure is more than 800 kPa, a water pressure reduction valve should be
installed.
• Periodically check the condition of the hose and replace the hose if necessary.
▶ Step1 : Check rubber seal inlet hose
• Two rubber seals are supplied with the
water inlet hoses.
They are used for preventing water leaks.
Make sure the connection to taps is
sufficiently tight. Do not over tighten with
tools such as a wrench or Vice grips.
Hose
connector
Rubber
seal
▶ Step2 : Connect hose to water tap
Type-A : Connecting Screw-type hose to tap with thread
• Screw the hose connector onto water
supply tap.
Type-B : Connecting Screw-type hose to tap without thread
Upper
connector
Rubber
packing
Fixing screw
Plate
Water supply
hose
10
1. Unscrew the adapter ring plate and the 4
adapter retaining screws.
2. Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the adapter ring plate
and the 4 screws.
3. Push the water supply hose vertically
upwards so that the rubber packing within
the hose can adhere completely to the
tap and then tighten it by screwing it to
the right.
I
nstallation
Type-C : Connecting one touch type hose to tap without thread
1. Unscrew the adapter ring plate and
the 4 adapter retaining screws.
2. Remove the guide plate if the tap is
too large to fit the adapter.
Ring plate
Guide plate
3. Push the adapter onto the end of
the tap so that the rubber seal forms
a watertight connection.
Tighten the adapter ring plate and
the 4 screws.
4. Pull the connector latch plate down,
push the inlet hose onto the adapter,
and release the connector latch plate.
Make sure the adapter locks into place.
After connecting the inlet hoses
to the water taps, turn on the
water taps to flush out foreign
substances (dirt, sand or
sawdust) in the water lines. Let
water drain into a bucket, and
check the water temperature.
Latch plate
▶ Step3: Connect hose to washer
• Make sure that there are no kinks in the
hose and that they are not crushed.
▶ When your washer has two valves.
• The Inlet hose which has red connector is
for the hot water tap.
• If the washer has two valves, energy can
be saved by connecting the HOT inlet
valve to a hot water tap. DO NOT connect
the cold inlet valve to a hot water tap.
After completing connection, if water leaks from the hose, repeat the same steps.
Use the most conventional type of taps for water supply.
Use the horizontal tap
Horizontal tap
Extension tap
Square tap
11
nstallation
I
This equipment is not designed for maritime use or for use in mobile installations such as
caravans, aircraft etc.
Turn off the tap if the machine is to be left for any length of time (e.g. holiday), especially if
there is no floor drain(gully) in the immediate vicinity.
When disposing of the appliance, cut off the mains cable, and destroy the Plug.
Disable the door lock to prevent young children being trapped inside.
Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk
of suffocation ! Keep all packaging well away from children
Installation of drain hose
about 100 cm
min. 60 cm
max. 100 cm
about 145 cm
• When installing the drain hose to a sink,
secure it tightly with a string.
• Proper securing of the drain hose will
protect the floor from damage due to
water leakage should the drain hose
become loose.
about 105 cm
Laundry tub
about 100 cm
Hose
Retainer
max. 100 cm
about 105 cm
min. 60 cm
about 145 cm
• The end of the drain hose should not be placed
higher than 100 cm above the floor.
• Proper securing of the drain hose will protect the
floor from damage due to water leakage.
• When the drain hose is too long, do not force
back into the washer. This will cause abnormal
noise, malfunction, and water leakage.
12
max. 100cm
min. 60cm
Tie
strap
max. 100cm
min. 60cm
I
nstallation
Level adjustment
1. Adjusting the washing machine level properly prevents excessive
noise and vibration.
Install the appliance on a solid and level floor surface, preferably in
a corner of the room.
NOTE
2. If the floor is uneven, adjust the adjustable feet as required. (do
not insert pieces of wood etc. under the feet)
Make sure that all four feet are stable and resting on the floor and
then check that the appliance is perfectly level. (use a spirit level)
※ After the washer is level, tighten the lock nuts up towards of the base of
the washer. All lock nuts must be tightened.
Lock nut
Adjustable
feet
Timber or suspended type flooring may contribute to
excessive vibration and unblance errors.
NOTE
Adjustable
feet
In the case that the washing machine is installed on a raised
platform, it must be made by the same manufacturer as this
appliance.
❊ Diagonal Check
When pushing down the edges of the washing machine top plate diagonally, the
machine should not move up and down at all. (Please, check both diagonal directions)
If machine rocks when pushing the machine top plate diagonally, adjust the front feet
again.
Concrete floors
• The installation surface must be clean, dry and level.
• Install washer on a flat hard floor with a concrete base.
Tile floors (Slippery floors)
• Position each foot onto a cutting of Tread Mate and level the machine to suit. (Cut Tread Mate into
70x70 mm sections and stick the pieces on to the dry tile where machine is to be placed.)
※ Tread Mate is a self adhesive material used on ladders & steps that prevents slipping. It can be
purchased form Hardware stores.
Rubber Cup
Wooden floors (Suspended floors)
• Wooden floors are particularly susceptible to vibration.
※ It can be purchased from
• To reduce, vibration we recommend you place rubber cups under each foot,
hardware suppliers.
at least 15mm thick under the washer, secured to at least 2 floor beams with screws.
• If possible install the washer in one of the corners of the room, where the floor is more stable.
※ Insert the rubber cups to reduce vibration.
※ Rubber cups ( p/no. 4620ER4002B ) can be purchased from an LG parts distributor.
Important!
• Proper placement and levelling of the washer ensures long, regular and reliable operation.
• The washer must be absolutely horizontal and stand firmly in position.
• It must not “Seesaw” across corners under load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may occur.
13
C
are before washing
Before the first wash
Select a cycle (COTTON 60°C, add a half load of detergent) allow the unit to wash without clothing.
This will remove residues from the drum that may have been left during manufacturing.
Caring before washing
1. Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your
garment and how it should be washed.
2. Sorting
To get the best results, Sort clothes into loads that can be washed with the same wash cycle.
Water temperature and spin speed and different fabrics need to be washed in different ways.
Always sort dark colors from pale colors and whites. Wash separately as dye and lint
transfer can occur causing discoloration of white etc. If possible, do not wash heavily soiled
items with lightly soiled one.
Soil (Heavy, Normal, Light)
Separate clothes according to amount of soil.
Color (White, Lights, Darks)
Separate white fabrics from colored fabrics.
Lint (Lint producers, Collectors)
Wash lint producers and lint collectors separately.
3. Caring before loading
Combine large and small items in a load. Load large items first. Large items should not be more
than half the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
• Check all pockets to make sure that they are
empty. Items such as nails, hair clip,
matches, pens, coins and keys can damage
both your washer and your clothes.
• Pre treat dirt and stains by brushing a little
detergent dissolved in water onto stains like
collars and cuffs to help shift dirt.
• Close zippers, hooks and strings to make
sure that these items don’t snag on other
clothes.
• Check the folds of the flexible door gasket
(gray) and remove any small articles,if any.
• Check inside of the drum and remove any left
items in it from the previous wash cycle.
• Remove any clothing or items from the
flexible gasket to prevent clothing and gasket
damage.
14
A dding detergent
Adding detergent and fabric softener
1. The Dispenser Drawer
• Main wash only ➔
• Pre Wash + Main Wash ➔
(
(
)
()
)
2. Adding Fabric Softener
(
)
• Do not exceed the maximum fill line.
Close the dispenser drawer slowly.
Overfilling can cause early dispensing
of the fabric softener which could stain
clothes.
• Do not leave the fabric softener in the
detergent drawer for more than 1 day.
(Fabric softener could harden)
• Softener will automatically be added
during the last rinse cycle.
• Do not open the drawer when water is
supplied.
• Solvents(benzene, etc) are not
allowable.
NOTE
Do not pour fabric softener
directly on the clothes.
15
A dding detergent
• The detergent should be used according to the
instruction of the detergent manufacture.
❋ Tips
Full load : according to
manufacturer’s recommendation.
Part load : 3/4 of the normal amount.
Minimum load : 1/2 to 1/4 of full load.
• If too much detergent is used, too many suds
can occur and this will decrease the washing
result or cause heavy load to the motor.
• Detergent is flushed from the dispenser
at the beginning of the cycle.
3. Detergent dosage. (Use powder
for FRONT LOAD washers only)
• Use powder detergent only for front loading
washers.
• Using powedered detergent after dissolving it
in warm water is highly recommended for
better washing performance. it can be added
directly into the tub.
5. Using Tablets
1) Open the door and add Tablets into
the drum.
❇ If sudsing occurs, please reduce the detergent
amount.
• Detergent usage may need to be adjusted
for water temperature, water hardness,
size and soil level of the load. For best
results, avoid overdosing.
4. Water softener
2) Load the laundry into the drum.
• A water softener, such as Anti limescale
(Calgon) can be used to cut down on the
use of detergent in extremely hard water
areas. Dispense according to the amount
specified on the packaging.
First add detergent and then the water
softener.
• Use the quantity of detergent as for soft
water.
16
3) Close the door.
F
unction
Recommended courses according to the laundry type
Program
Fabric Type
Proper Temp. Additional
(Option)
Option
Cotton
Color fast garments (shirts, nightdresses,
pajamas, etc) and normally soiled cotton
load (underwear).
40˚C
(Cold,
30˚C, 60˚C)
Sports Wear
This cycle is suitable for sports wear
such as jogging clothes and running wear
-
Dark Wash Use this cycle to wash “multi-color”
clothes to maintain their color
This cycle is suitable for lightly soiled
clothing. Use this cycle to save energy,
Cold Wash
by using cold water while ensuring
proper washing.
40˚C
(Cold, 30˚C)
Cold
Enable to wash wool fabrics. (Please use
40˚C
detergent for machinewashable woolens). (Cold, 30˚C)
Cold
Cotton bedding with filling, duvet, pillow,
Duvet
(30˚C, 40˚C)
blanket, sofa cover with light filling.
Rinse+Spin Rinse and Spin
Cotton mixed, Polyeter mixed Dress
shirts, blouses (It just makes wrinkled
Refresh
clothes easy to iron)
Wool
Allergy Care
Speed
Wash
Sanitary
For clean wash through eliminate
allergy source.
-
Lightly soiled clothing and small loads
-
Heavily soiled underwear, work clothes,
diapers, etc
Heavy Duty Heavily soiled cotton fabrics
95˚C
60˚C
(40˚C)
Soak
Pre Wash
Intensive
Medium Soiled
Light
No Wash
Steam
Dry
Medium Soiled
No Wash
Steam
Medium Soiled
No Wash
Dry
Soak
Pre Wash
Intensive
Medium Soiled
Light
No Wash
Dry
Medium Soiled
No Wash
Medium Soiled
Light
No Wash
Dry
Medium Soiled
Steam
Medium Soiled
No Wash
Steam
Dry
Medium Soiled
No Wash
Steam
Dry
Soak
Medium Soiled
No Wash
Steam
Dry
Soak
Pre Wash
Intensive
No Wash
Steam
Dry
Maximum
Load
Rated
Less than
5.0kg
Less than
5.0kg
Rated
Less than
4.0kg
1 king size
5 items
Less than
5.0kg
Less than
5.0kg
Less than
3.0kg
Less than
3.0kg
❋ Water Temperature : Select the water temperature for the wash cycles. Always follow garment
manufacture’s care label or instructions when laundering.
❋ Pre Wash : If the laundry is heavily soiled, “Pre Wash” option is recommended.
Pre Wash is available in Cotton, Cold Wash, Heavy Duty Program.
17
H ow to use washer
• Water Temperature: Select water temperature to suit wash cycles.
Always follow garment manufacture’s care label or instructions when washing.
• 10 kg wash program setup for normally soiled cotton load in accordance with
AS/NZS 2040.1: “Cotton 40°C, Intensive, 3 Rinses, Extra High Spin”
• 7.5 kg dry program setup in accordance with AS/NZS 2442.1: “Cotton, Eco, Extra High
Spin”
• The wash performance depends on water pressure, water hardness, water inlet
temperature, room temperature, type and size of load, detergent quality and chosen
additional options.
1. Cotton automatically
selected upon power on.
• Press the Power(
) button to start.
• Press the Start/Pause(
• Initial condition
- Wash : Medium Soiled
- Rinse : 3
- Spin : High
- Temp. : 40°C
- Program : Cotton
18
) button.
2. Manual Selecting
• Press the Power(
washer on.
) button to turn the
• Select the desired cycle with the
program dial and if required, make any
changes to the washing conditions by
pressing the buttons accordingly.
For allowable selection of each option,
please refer to the page19~page27
• Press the Start/Pause button to
commence the cycle.
H ow to use washer
(11)
(1)
(2)
(3)
(4)Button: Wash
(5)Child lock
(6)Button: Rinse
(1)Button: Power
(2)Dial: Program
(3)Button: Start/Pause
Power
(12)
(4)
(5)
(6)
(7)
(7)Button: Spin
(8)Tub Clean
(9)Button: Temperature
(8)
(9)
(10)
(10)Button: Dry
(11)Button: Steam
(12)Button: Delay Wash
Program
1. Power
• Press the Power(
on and off.
) button to turn power
• To cancel the Delay Wash function, the
Power( ) button should be pressed.
• 12 programs are available according to the
laundry type.
2. Initial Program
• Lamp will light up to indicate selected
program.
• When the Power( ) button is pressed, the
washer is ready for Cotton program. And the
other initial conditions as follows.
• When Start/Pause( ) button is pressed,
the Cotton program is automatically selected.
• So, if you want to advance into the washing
cycle without changing the program, just
press Start/Pause( ) button and then the
washer will proceed.
■ Initial program
- Cotton Program / Wash : Medium Soiled /
Rinse : 3 / Spin : High / Temp. : 40 °C
- By turning the Program dial, the program is
Selected of “Cotton – Sports Wear –
Dark Wash – Cold Wash – Wool – Duvet –
Rinse+Spin – Refresh – Allergy Care –
Speed Wash – Sanitary – Heavy Duty”
For information regarding laundry type for
each program, please refer to page 17.
19
H ow to use washer
Start/Pause
Wash
• By pressing the Wash
button, the Wash type can
be selected.
1. Start
NOTE:
Depending on the selected
program cycle, not all
Options may be selectable.
• This Start/Pause button is used to start
wash cycle or pause the wash cycle.
2. Pause
1. Soak
• If temporary stop of wash cycle is needed,
press “Start/Pause” button.
• Use this mode to wash normal clothes or
thick and heavy clothes which are
excessively dirty.
2. Pre Wash
• Use this option for loads that need
pretreatment. This adds 15 minutes of pre
washing before draining.
- When using Pre Wash option, do not use
a liquid detergent for the main wash. Use
powder for the main wash.
3. Intensive
• By selecting the Intensive option, the wash
time may be extended, depending on the
program seleted.
• To use this option select the Intensive
option before the wash programe is started.
4. Medium Soiled
• This option is automatically selected in
every course except for Rinse+Spin.
5. Light
• This cycle is suitable for lightly soiled clothing.
20
H ow to use washer
Child lock
Rinse
• By pressing the Rinse
button, the Rinse type can
be selected.
If you choose to lock the buttons on the
control assembly to prevent tampering, this
function may be selected.
• Child lock can be set by pressing and
holding the Wash and Rinse button
simultaneously (for approximately 3
seconds). It can only be engaged after
starting a wash cycle. (About three seconds)
• By pressing the Rinse button, the Rinse type
can be selected.
• Duvet, Allergy Care performs 4 Rinses.
• Cotton, Sports Wear, Dark Wash,
Cold Wash, Wool, Sanitary, Heavy Duty
performs 3 Rinses.
• Speed Wash performs 2 Rinses.
• When child lock is set, all buttons are inoperable
except for the power button.
• Rinse+Spin performs 1 Rinse.
• When child lock is set,
and remaining
time are alternatively displayed.
The required lamp will light up for identification.
• To deactivate the Child Lock, press and hold
the Wash and Rinse button simultaneously
again. (About three seconds)
• To change a desired program, whilst in child
lock mode.
1. Press and hold both Wash and Rinse
buttons together once again.
(About three seconds)
2. Press the Start/Pause button.
3. Select the desired program and press the
Start/Pause button again.
Change
the desired
program
• The child lock can only be set after starting a
wash cycle and it is automatically canceled if
operational malfunction errors occur.
21
H ow to use washer
Spin
Water Temperature
• By pressing the Spin button,
the spin speed can be
chosen.
• By pressing the Temp.
button, the water
temperature can be
selected.
- Cold
- 30˚C / 40˚C / 60˚C / 95˚C
1. Spin selection
• Water temperature can be selected as
below according to the program.
• Spin speed is available according to the
program as follows.
- Cotton
60°C – 40°C – 30°C – Cold
- Cotton & Dark Wash & Cold Wash &
Allergy Care & Speed Wash & Sanitary &
Heavy Duty
Extra High – High – Medium – Low –
Extra Low – No Spin
- Dark Wash & Wool & Duvet
40°C – 30°C – Cold
- Rinse+Spin
Extra High – High – Medium – Low –
Extra Low
- Duvet
Medium – Low – Extra Low – No Spin
- Wool
Low – Extra Low – No Spin
- Sports Wear
Extra Low – No Spin
The required lamp will light up for
identification.
22
- Heavy Duty
60°C – 40°C
- Sanitary
95˚C
- Cold Wash
Cold
The required temperature lamp will light up for
identification.
For the more detailed information, please refer
to the page17.
H ow to use washer
Tub Clean
Tub Clean Course can be set by pressing and
holding the Spin and Temp. button
simultaneously. (About three seconds)
TUB CLEAN is special cycle to clean the
inside of the washer. This cycle uses a higher
water level and a higher spin speed. Perform
this cycle regularly.
Delay Wash
Preparing washing before starting
“DELAY WASH”
- Turn on the water tap.
- Load laundry and close the door.
- Place the detergent powder and fabric
softener into the dispenser drawer
compartments.
How to use the Tub Clean cycle:
1. Remove all clothing and items from the
washer and close the door.
2. Open the dispenser drawer and add Anti
limescale (Calgon) to the Main wash
compartment.
NOTE: Do not add any detergent to the
detergent compartments. Excessive
suds may generate and leak from the
washer.
3. Close the dispenser drawer slowly.
4. Power On and then press Spin and Temp.
buttons simultaneously.
5. Press the Start/Pause button to start.
• How to set “DELAY WASH”
- Press Power(
) button.
- Turn the Program dial to select
the program you require.
- Press DELAY WASH button and set the
desired (delay) finishing time. The delay
time setting will be the time until the
completion of the cycle, not the beginning.
- Press the Start/Pause(
) button.
• If DELAY WASH button is pressed, “3:00” is
displayed. The maximum delayed time is
19:00 hours and the minimum time is 3:00
hours.
6. After the cycle is complete, leave the door
open to dry around the washer door
opening, flexible gasket and door glass.
• Each pressing of the button advances time
delay by one hour.
! CAUTION: If there are children present,
be careful not to leave the
door open for too long and
supervise so that no child or
pets climbs into the machine
• DELAY WASH is the ‘expected time’ from
the present to the completion of the
washing cycle or selected process (Wash,
Rinse, Spin).
• To cancel the time delay, press the
Power(
) button.
• According to the condition of water supply and
temperature, the delayed time and the actual
washing time may vary.
23
H ow to use washer
Steam
Refresh
■ Refresh cycle
• For tough stained clothes, underwear, or
baby clothes.
• For slightly wrinkled clothes which have
been stored for an extended time.
It just makes wrinkled clothes easy to iron
(Do not load wet clothes).
• Wrinkles will be reduced.
• Steam Wash is available with Cotton,
Heavy Duty, Sanitary, Speed Wash,
Allergy Care, Refresh, Sports Wear.
■ How to use Refresh cycle
• This option helps improve the washing
performance with low energy and water
consumption.
2. Load 5 items or less and close the door.
• Do not load delicates such as wool, silk,
and easily discolored clothes.
NOTE:
- Steam wash uses concentrated steam and
is very efficient. It may seem as though
there is no water inside the drum, but this is
normal.
- Steam spray may not be seen clearly
through the door; however, the washer is
spraying steam from the upper steam
nozzle inside.
- During the steam operation, a spraying
sound will be heard. This is not a
malfunction. it may take up to 5 minutes for
steam to spray out of the steam nozzle after
the cycle has started washing.
! CAUTION: Do not reach into the washer
while operating. Steam can
cause severe burns.
1. Turn on the washer and select the Refresh
program.
3. Press the Start/Pause button.
[Precautionary Notes]
- The Refresh cycle is not like other washing or
drying cycles.
- After the Refresh cycle is complete, the
washer will tumble the clothes for up to 30
minutes to prevent rewrinkling.
- Due to the characteristic of cotton fibers, this
cycle is not recommended for 100% cotton
clothing.
- Remove stains from clothing before using the
Refresh cycle to prevent permanently setting
the stains from the high heat.
- Be sure that the tap is open. This cycle uses
a small amount of water to produce steam.
- Be careful not to touch the door. It can be
very hot.
- Do not open the door while operating.
Steam can cause severe burns.
- After removing clothes from the Refresh cycle
they may feel slightly damp wait at least 10
minutes before putting the clothes on.
- Best result are achieved when articles are of
similar size and fabric type. Do not overload
(not more than 5 items)
! CAUTION:
- Do not reach into the washer while
operating. Steam can cause severe burns.
- Keep pets and children away from the
washer.
24
H ow to use washer
Dry
NOTE
The cold water tap must be open for
drying. The maximum drying capacity
for this model is 7.5 kg. When
loading, please use the maximum
drying capacity indicator behind the
door as shown below as a guide. Do
not compress items when loading.
1. Automatic Drying guide
• Use your Automatic Cycles to dry most loads.
Electronic sensors measure the temperature
of the exhaust to increase or decrease drying
temperatures for faster reaction time and
tighter temperature control.
• Recommend Automatic drying course for
clothes type.
a) If you want to iron clothes – Iron.
b) For Cottons select – Normal, or Eco
c) For washable nappies select – More
xxx
Eco dry is a special cycle that saves water
during drying. If you select this course, you can
save water.
• Do not overload above
the maximum drying
capacity indicator. Items
must be able to tumble
freely.
• This washer-dryer’s
automatic process from
washing to drying can be
selected easily.
• For most even drying , make sure all articles
in the clothes load are similar in material
and thickness.
• If you need to open the door and remove
load before dryer has finished its cycle,
remember to press the Start/Pause button.
NOTE: The estimated drying time varies
from the actual drying time with any of the
auto drying cycles. The type of fabric, size of
the load, and the dryness selected, do affect the
drying times.
❋ The table below shows the typical weight of
various items so that the load quantities can
be calculated.
Types of
laundry
Single
weight
Nappies
Shirt
Longsleeved
100 g
200 g
300 g
Type of
laundry
Single
weight
Underwear Nightclothes
50 g
500 g
Jeans
1200 g
25
H ow to use washer
2.Drying time guide
• By pressing the Time Dry button, the
manual drying time can be selected.
• The manual drying time can be set up to
163 min (2 Hr: 43 min) in 30 minute
increments. This includes the spin time of
13 minutes.
Manual drying will start after spin.
Spinning can be cancelled when selecting
dry only modes, by pressing the spin button
after selecting an Auto dry or Time Dry
setting.
• These drying times are given as a guide to
help you set your dryer for manual drying.
Drying times can vary greatly depending on
dampness, room temperature and type of
fabric and your own experience will be your
best guide.
Fiber glass
- Do not dry fiberglass articles in your dryer.
Glass particles left in the dryer could be
picked up by your clothes the next time you
use the dryer and irritate your skin.
3.Completion of Drying
• Wrinkles and creases will form if the clothes
are not removed immediately after the drying
is completed.
Door Lock
Woolen Articles
- Do not tumble dry woolen articles. Pull them
to their original shape and dry them flat.
- Some woven and loop knit materials may
shrink, by varying amounts, depending on
their quality.
Permanent Press and Synthetics
- Do not overload your dryer
- Take out permanent press articles as soon
as the dryer completes the drying so that
wrinkles are reduced.
Fiber or Leather Materials
- Always check the manufacture’s instructions.
Baby clothes and Night Gowns
- Always check the manufacture’s instructions.
Rubber and Plastics
- Do not dry any items made from or
containing rubber or plastics, such as:
a) aprons, bibs, chair covers
b) curtains and table cloths
c) bath mats, shoes, etc.
26
• The door lock indicator lights up whenever
the door of the washer is locked.
• The door can be unlocked by pressing the
Start/Pause button to stop the washer.
• The door can be opened after a short delay.
H ow to use washer
Display
3. Completion of washing
• When washing cycle is completed, “
is displayed in the “LED display”.
”
1. Special function display
4. Time left
• When time delay is selected, it shows the
remaining time until the finish the selected
program.
• During the washing cycle, the remaining
washing time is displayed.
2. Self diagnose display
• If the washer encounters a fault during
operation, the associated fault will be
displayed.
“
” : Water pressure sensing error
“
” : Problem of overfilling water
“
”, “
” : Over load in motor
“
” : Water inlet trouble
“
” : Drainage trouble
“
” : Unbalanced load
“
” : Water temperature trouble
“
• If an unbalanced load is detected or if the
suds removing program operates, the wash
time may be extended.
(Max. increase in time is up to 45 minutes.)
” : Door is not closed
“
“
• The washing time may vary by the amount
of laundry, water pressure, water
temperature and other washing conditions.
” : Dry heater or thermostat trouble.
” : Drain hose, supply hose or drain
pump is frozen
If these error letters are displayed, please refer to
the troubleshooting page35 and follow the guide.
27
M aintenance
❋ Before cleaning the washer interior, unplug the electrical power cord to avoid electrical
shock hazards.
❋ When disposing of the appliance, cut off the mains cable, and dispose of the cable.
Remove the door to prevent young children from playing inside.
The water inlet filter
-"
" error message will blink on the control panel when water does not enter the
detergent drawer.
- If water is very hard or contains traces of lime deposit, the water inlet filter may
become clogged.
It is therefore a good idea to clean it from time to time.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Remove the inner filter with long nose
pliers and clean the filter using a hard
bristle brush.
4. Refit the filter, and tighten up the inlet
hose and slowly turn the water back
on and check for any leaks.
28
M aintenance
The drain pump filter
❋ The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.
! CAUTION
First drain using the small black drain hose and then unscrew the
pump filter cap to remove any threads or objects.
Be careful when draining if the water is hot.
❋ Allow the water to cool down before opening the drain cap to clean the pump.
1. Open the lower cover cap ( ) by gently
pushing down on the release tab. Grasp the
drain plug ( ) to pull out the hose.
1
2. Unplug the drain plug ( ), allowing the water
to flow out (2~4 Liters is normal). At this time
use a vessel to prevent water flowing on to the
floor. When water does not flow any more, turn
the pump filter cap counterclockwise ( ) to
open.
3
2
3. Remove out any foreign material from the
pump filter and the drain cavity. ( ).
4. After cleaning, turn the pump filter cap ( )
clockwise and insert the drain plug ( ) back
into the drain hose. close the lower cover cap.
3
2
29
M aintenance
Dispenser drawer
❋ After a while detergents and fabric softeners leave a deposit in the drawer.
• It should be cleaned from time to time with a jet of running water.
• If necessary it can be removed completely from the machine by pressing the catch
downward and by pulling it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.
The drawer recess
❋ Detergent can also accumulate inside the recess which should
be cleaned occasionally with an old toothbrush.
• Once you have finished cleaning, replace the drawer and run a
rinse cycle without any detergent or laundry.
The washing drum
• If you live in a hard water area, lime scale may continuously build up in places where it cannot be
seen and thus not easily removed.
Over time the build up of scale clogs appliances, and if it is not kept in check, expensive
maintenance or repairs may result.
• Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal
articles (paper clips, safety pins) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descalling agents, dyes or bleaches, make sure they are suitable for washing machine
use and always use diluted.
❋ Descaler may contain chemicals that may damage part of your washing machine.
❋ Remove any spots on the inner tub with a stainless steel cleaning agent.
❋ Never use steel wool.
30
M aintenance
The water circulation nozzle & steam nozzle
• Clean the water circulation nozzle, located at the top side of the door seal with a
toothpick when it becomes clogged with lint.
Cleaning your washer
1. Exterior
Proper care of your washer can extend its life.
The outside of the machine can be cleaned with warm water and a neutral non abrasive
household detergent.
Immediately wipe off any spills. Wipe with damp cloth.
Try not to hit the surface with sharp objects.
❋ IMPORTANT: Do not use methylated spirits, diluents, solvents or similar products.
2. Interior
Dry around the washer door opening, flexible gasket and door glass.
Run washer through a complete cycle using hot water.
Repeat process if necessary.
NOTE
Remove hard water deposits using only cleaners labeled as safe for washing
machine.
Winter instructions
If the washer is stored in an area where freezing may occur or moved in freezing
temperatures, follow these instructions to prevent damage to the washer:
1. Turn off water supply tap.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug electrical cord into a properly grounded electrical outlet.
4. Add 1gallon(3.8L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash drum.
Close the door.
5. Set spin cycle and let washer spin for 1minute to drain out all water.
Not all of the RV antifreeze will be expelled.
6. Unplug electrical power cord, dry the drum interior, and close the door.
7. Remove dispenser drawer, drain and dry excessive water from the compartments.
8. Store washer in an up right position with the door slightly ajar to prevent odors.
9. To remove antifreeze from washer after storage, run empty washer
through a complete cycle using detergent. Do not add wash load.
31
roubleshooting guide
T
❋ This washing machine is equipped with automatic safety functions which detects and
diagnoses certain faults at an early stage and reacts appropriately.
When the machine does not function properly or does not function at all, check the
following points before you contact your service provider.
Symptom
Possible Cause
Solution
Rattling and
clanking noise
• Foreign objects such as coins or
safety pins maybe in drum or
pump.
Stop washer and check drum
and drain filter.
If noise continues after washer
is restarted, call your authorised
service centre.
Thumping sound
• Heavy wash loads may produce If sound continues, washer is
a thumping sound. This is usually probably out of balance. Pause the
normal.
washer and redistribute wash load
then resume the spin by pressing the
START/PAUSE button again.
Vibrating noise
• Have all the transit bolts and
packing been removed?
• Are all the feet resting firmly on
the ground?
Water leaks.
• Fill hoses or drain hose are loose Check and tighten hose connections.
at tap or washer.
Remove transit bolts if not removed
during installation. Refer to Installation
guide for removing transit bolts.
Wash load may be unevenly
distributed in drum. Pause the washer
and rearrange wash load and then
resume the spin by pressing the
START/PAUSE again.
• House drain pipes are clogged.
Unclog drain pipe. Contact plumber
if necessary.
• There is something between
the door gasket and the glass.
Clean the gasket and
the glass with the towel.
Over sudsing
• Too much detergent or wrong
type detergent.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks, and vibration during spin.
Water does not enter
washer or it enters
slowly
• Water supply is not adequate in
area.
Check another tap in the house.
• Water supply tap is not
completely open.
Fully open tap.
• Water inlet hose(s) are kinked.
Straighten hose.
• The filter of the inlet hose(s) is
clogged. Refer to page 28
Check the filter of the inlet hose.
Refer to page 28.
32
T
roubleshooting guide
Symptom
Possible Cause
Solution
Water in the washer
does not drain or
drains slowly.
• Drain hose is kinked or
clogged.
Clean and straighten the drain
hose.
• The drain filter is clogged.
Clean the drain filter.
Washer does not
start
• Electrical power cord may not
be plugged in or connection
may be loose.
Make sure plug fits tightly in wall
outlet. Try another electrical
outlet that is known to be working.
• House fuse blown, circuit
breaker tripped,or a power
outage has occurred.
Reset circuit breaker or replace
fuse. Do not increase fuse
capacity.
If problem is a circuit overload,
have it corrected by a qualified
electrician.
• Water supply tap is not turned
on.
Turn on water supply tap.
❋ Check that the door is firmly
shut.
Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may
takea few moments before the
clothes washer begins to spin.
The door must lock before spin
can be achieved.
Washer will not spin
• Water may still be in the
washer. the water must be
drained before spinning can
commence.
Once started, the door can not be
opened for safety reasons.
Wait up to 3 minutes before
opening the door to give the
electric locking mechanism time
to release.
Door does not open
Display stuck on
6min left during a
Drying mode.
This washing machine checks
the condition of the clothes at
6min left to evaluate if they are
dried or not. If the clothes are
not dried, the washing machine
will further dry for 10 min. The
6min display will then continue
to count down after 10 min.
Check the weight of clothes.
The weight of the clothes should
be less then 7.5 kg.
Washer pauses for
longer intervals than
normal during
tumbling.
The bowl will tumble for 3
seconds and then pause for 50
seconds repeatedly for part of
the wash cycle. This is normal
during the Hand Wash & Wool
cycles.
This action allows the more
delicate clothes to soak which
assists in stain removal.
33
roubleshooting guide
T
Symptom
Wash cycle time
delayed
Possible Cause
• It takes time to balance the
laundry before the spin cycle
Solution
The washing time may vary by the
amount of laundry, water
pressure, water temperature and other
usage conditions.
If the imbalance is detected or if the
suds removing program works, the
wash time shall be increased.
Pause the wash and pull out the laundry
to untwist it, then reload and resume by
pressing the START/PAUSE again.
Dry problem
• Does not dry
• water tap is turned off
34
Do not overload.
Check that the washer is draining
properly to extract adequate water
from the load.
Clothes load is too small to tumble
property. Add a few towels.
Make sure the water tap is turned on
T
roubleshooting guide
Symptom
Possible Cause
Solution
• Water supply is not adequate in area
• Water supply taps are not completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.
Refer to page 28
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose(s).
• Drain hose is kinked or clogged.
• The drain filter is clogged.
Clean and straighten the drain hose.
Clean the drain filter.
• Load is too small.
• Load is out of balance.
• The appliance has an unbalance detection
and correction system. If individual heavy
articles are loaded (eg: bath robes, fitted
sheets, etc.), this system may stop spinning
or even interrupt the spin cycle altogether.
• If the laundry is still too wet at the end of the
spin cycle, add smaller articles of laundry to
balance the load and repeat the spin cycle.
Machine may need leveling.
Floor integrity may be weak.
Too much detergent.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning.
• Is the door opened or not
completely closed?
Level the machine.
If soap suds can be seen, operate the
machine on a Rinse and Spin cycle.
Close the door completely.
❋ If “
”, “
” is not released, call for
service.
Unplug the power plug and call for service.
• Water overfills due to the faulty water
valve.
Close the water tap.
Unplug the power plug.
Call for service.
• Water level sensor has malfunctioned.
• Over load in motor.
• Control Error
Turn the tap on
If
is not released, unplug power plug
and call service.
• Is Inlet/outlet hose or drainage pump
frozen?
Supply warm water into the tub and unfreeze
outlet hose and drainage pump. Wet a towel
in warm water and apply to inlet hose.
35
T
roubleshooting guide
NOTE
• If the moisture inside the drum is not removed well after the use, it can cause odor or stains
(Mold). After using the washer, keep the door slightly ajar until the moisture inside the drum
dries up. If there are small children, do not leave them unsupervised when near the washer.
Using Smart Diagnosis™
• Only use this feature when instructed to do so by the call center.
The transmission sounds similar to a fax machine, and so has no meaning except to the call center.
• Smart Diagnosis™ cannot be activated if the washer does not power up.
If this happens, then troubleshooting must be done without Smart Diagnosis™.
If you experience problems with your washer, call to Customer Information Center.
Follow the call center consultant's instructions, and do the following steps when requested:
1. Press the Power button to turn on the washer.
Do not press any other buttons or turn the cycle selector knob.
2. When instructed to do so by the call center, place the mouthpiece
of your phone very close to the Power button.
Max. 10 mm
3. Press and hold the “Temp.” button for three seconds, while holding the phone mouthpiece to the icon
or Power button.
4. Keep the phone in place until the tone transmission has finished.
This takes about 6 seconds, and the display will count down the time.
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call
center agent, who will then be able to assist you using the information transmitted for analysis at the
call to Customer information center.
❋ Smart Diagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of
troubleshooting through service calls. The effectiveness of this feature depends upon various factors,
including, but not limited to, the reception of the cellular phone being used for transmission, any
external noise that may be present during the transmission, and the acoustics of the room where the
machine is located. Accordingly, LG does not guarantee that Smart Diagnosis would accurately
troubleshoot any given issue.
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