LG | WTP2071V | LG WTP2071V Owner’s Manual

Before beginning installation, read these instructions carefully. This
will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
Copyright © 2017 LG Electronics Inc. All Rights Reserved.
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content different from the model you
This manual is subject to revision by the
SAFETY INSTRUCTIONS.......................................................... 3
IMPORTANT SAFETY INSTRUCTIONS......................................................3
INSTALLATION........................................................................... 9
Installation Place Requirements................................................................. 11
Unpacking and Removing Packing Materials.............................................12
Stacking Mini Washer.................................................................................12
Connecting the Supply Hose......................................................................13
Installing the Drain Hose............................................................................16
Leveling the Appliance................................................................................17
OPERATION............................................................................. 18
Using the Appliance....................................................................................18
Sorting Laundry..........................................................................................19
Closing the Door and Drawer.....................................................................20
Adding Cleaning Products..........................................................................21
Control Panel..............................................................................................23
Programme Table.......................................................................................24
Option Programme.....................................................................................26
SMART FUNCTIONS................................................................ 27
Using the Smart Diagnosis™ Function.......................................................27
MAINTENANCE........................................................................ 28
Cleaning Your Washing Machine................................................................28
Tub Clean...................................................................................................29
Cleaning the Water Inlet Filter....................................................................29
Cleaning the Lint Filter................................................................................30
Caution on Freezing During Winter............................................................30
TROUBLESHOOTING.............................................................. 32
Diagnosing Problems.................................................................................32
Error Messages..........................................................................................37
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect operation
of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
This indicates that the failure to follow the instructions can
cause serious injury or death.
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
appliance should only be transported by two or more people
holding the appliance securely.
• not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind, or
rain or temperatures below freezing.
the drain hose at connecting ends to avoid separation.
• the power cord is damaged or the hole of the socket outlet is
loose, do not use the power cord and contact an authorized service
appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the appliance, in such a way that a full opening of the appliance
door is restricted.
appliance must be grounded (earthed via the power cord).
In the event of malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of least resistance for
electric current.
appliance is equipped with a power cord having an equipmentgrounding conductor (earthing pin) and a grounding power plug.
The power plug must be plugged into an appropriate socket outlet
that is installed and grounded in accordance with all local codes
and ordinances.
connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• not modify the power plug provided with the appliance. If it
does not fit the outlet, have a proper outlet installed by a qualified
washer suitable for cold wash operation only.
• not use a sharp object like drill or pin to penetrate, modify or
disassemble the unit.
• not repair or replace any part of the appliance. All repairs
and servicing must be performed by qualified service personnel
unless specifically recommended in this Owner’s Manual. Use only
authorized factory parts.
a new hose or hose-set supplied with the appliance. Reusing
old hoses can cause a water leak and subsequent property
• not reach into the appliance if the tub or agitator is moving.
the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• not put animals, such as pets into the appliance.
• not leave the appliance door open. Children may hang on the
door or crawl inside the appliance, causing damage or injury.
reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• not put in, wash or dry articles that have been cleaned in,
washed in, soaked in, or spotted with combustible or explosive
substances (such as wax, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, vegetable oil, cooking oil, etc.).
Improper use can cause a fire or explosion.
• case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
• not push down the drawer excessively, when the appliance
drawer is open.
• not use flammable gas and combustible substances (benzene,
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
• the drain hose or inlet hose is frozen during winter, use it only
after thawing.
all washing detergents, softener and bleach away from
• not touch the power plug or the appliance controls with wet
pulling out the power plug from an outlet, hold the power
plug, not the cable.
• not bend the power cable excessively or place a heavy object
on it.
• there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
• not instal the Mini Washer on top of another Mini Washer or
Pedestal or elevated surface or stand.
• avoid breaking the door glass, do not push too hard on the door
when closing.
• not step on Mini Washer.
• not wash rugs, mats, shoes or pet blankets, or any other items
other than clothes or small sheets, in this machine.
appliance must only be used for domestic household purposes
and should not be used in mobile applications.
• not open or close the door by foot.
• not spray water inside or outside the appliance to clean it.
the power cord before cleaning the appliance.
unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
plug the power plug in the socket outlet after completely
removing any moisture and dust.
discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
the door before disposing of or discarding this appliance
to avoid the danger of children or small animals getting trapped
1 Door/Lid
2 Drum
3 Lint Filter
4 Control Panel
5 Drawer
6 Water Supply Hose
7 Power Plug
8 Water Drain Hose
9 Leveling Feet
Water supply hose
(for cold water)
supply hose
Water drain hose
Water supply hose
Water drain hose
Cable ties
Anti-slip sheets
(16 EA) / (4 EA)
Band clamps
(3 EA)
••Different accessories may apply to each model.
Wash Load
Power Supply
Product Weight
Water Pressure
2.5 kg
220 - 240 V~, 50 Hz
700 mm (W) x 770 mm (D) x 360 mm (H)
48.7 kg
0.1 - 0.8 MPa (1.0 - 8.0 kgf / cm²)
••Appearance and specifications may change without notice to improve the quality of the product.
••No further backflow protection required for connection to the water supply.
Installation Place
25 cm
133 cm
20 cm
5 cm
70 cm
5 cm
* 199 cm
* 199 cm : additionally needed for service.
Level floor : Allowable slope under the entire
appliance is 1°.
Power outlet : Must be within 1.5 meters of
either side of the location of the appliance.
Additional Clearance : 5 cm at the sides and
10 cm behind the unit.
••These products may damage the finish or
••The plug must be plugged into an appropriate
outlet that is properly installed and grounded
in accordance with all local codes and
••Install the appliance on a flat hard floor.
••Make sure that air circulation around the
appliance is not impeded by carpets, rugs, etc.
••Never try to correct any unevenness in the
floor with pieces of wood, cardboard or similar
materials under the appliance.
••Do not install the appliance in rooms where
freezing temperatures may occur. Frozen
hoses may burst under pressure. The reliability
of the electronic control unit may be impaired
at temperatures below freezing point.
••Ensure that when the appliance is installed,
it is easily accessible for an engineer in the
event of a breakdown.
••With the appliance installed, adjust all four
feet using a transit bolt spanner to ensure
the appliance is stable, and a clearance of
approximately 25 cm is left between the top
of the appliance and the underside of any
••If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
••Do not use a drip pan as it can block the
drawer. Using the drip pan may result in
increased vibration and noise during operation.
••This equipment is not designed for maritime
use or for use in mobile installations such as
caravans, aircraft etc.
••DO NOT Stack, store, or place any items or
appliances on top of the Main Washer.
Electrical Connection
••Do not use an extension cord or double
••Always unplug the appliance and turn off the
water supply after use.
••Connect the appliance to an earthed socket in
accordance with current wiring regulations.
••The appliance must be positioned so that the
plug is easily accessible.
••Repairs to the appliance must only be carried
out by qualified personnel. Repairs carried out
by inexperienced persons may cause injury
or serious malfunctioning. Contact your local
service centre.
Unpacking and Removing
Packing Materials
1 Lift the appliance off the foam base.
Stacking Mini Washer
••If you must lay the appliance down to
remove the carton base, always protect the
side of the appliance and lay it carefully on
its side. Do not lay the appliance on its front
or back.
Pull and save the foam block for future use.
••If the washing machine must be moved in
the future, the foam block will help prevent
damage to the washing machine during
Make sure the leveling feet on the Main
front-loading washing machine are fully
wound in before stacking. Place the Main
front-loading washing machine on top of the
Mini Washer. Make sure the legs of the Main
top of this Mini Washer align with the holes in
the front-loading washing machine.
Stacking holes
Stacking holes
Install 4 long screws (included in box) on
each side to securely attach the front-loading
washing machine to the Mini Washer.
••To prevent damage, do not remove the foam
block until the washing machine is ready for
assembly with the Main washer.
Rotate the top cover 180 degrees.
••Cover the upper hole with the top cover and
install 4 short screws (included in packing
box) to fix it in place.
Short screws
Top cover
••The plastic top cover must be secured to
avoid the risk of electric shock or short circuit
from water drops. Failure to do so can cause
serious injury, fire, electric shock or death.
Long screws
Adjust the feet of top main front-loading
washing machine slightly until they gently
seat up against the Mini Washer.
••This Mini Washer must be installed underneath
the matching LG front-loading washing
machine only. It must not be used as a stand
alone (bench top)washer.
••This Mini Washer will not work as a standalone
••This Mini Washer can only be used and
operated when stacked under the matching LG
front loading washing machine.
Connecting the Supply Hose
••Water supply pressure must be between 0.1
MPa and 0.8 MPa (100 ~ 800 Kpa).
••Do not strip or crossthread when connecting
supply hose to the valve. Do not use any
mechanical devise to tighten the hose
connector to the machine or to the supplied
connector / adaptor.
••If the water supply pressure is more than 0.8
MPa, a water pressure limiting device should
be installed.
••Periodically check the condition of the hose
and replace the hose if necessary. Do not used
old hoses.
Checking the Rubber Seal on the
Supply Hose
Two rubber seals are supplied with the water
supply necessary. Do not used old hoses. They
are used for preventing water leaks. Make sure
the connection to taps is sufficiently tight but not
Hose connector
Rubber seal
Hose connector
Rubber seal
Connecting Hose to Water Tap
Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the four fixing screws.
Push the supply hose vertically upwards
so that the rubber seal within the hose can
adhere completely to the tap and then tighten
it by screwing it to the right.
Connecting Screw-Type Hose to Tap
with Thread
Screw the hose connector onto the cold water
supply tap.
Connecting Screw-Type Hose to Tap
without Thread
Loose the four fixing screws.
Fixing screw
Connecting One Touch Type Hose to
Tap Without Thread
Remove the guide plate if the tap is too large
to fit the adapter.
Unscrew the adapter ring plate and loose the
four fixing screws.
Guide plate
Ring plate
Remove the guide plate if the tap is too large
to fit the adapter.
Connecting the Cold inlet hoses
to both Washing Machines
Guide plate
Connect the water supply hose connector
to the water supply hose of the Main
front-loading washing machine. Open the
accessory installation package of this Mini
Washer to find the Connector/Adaptor and
the short connection hose.
Water supply
hose connector
Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the four fixing screws
and the adapter ring plate.
Connect the the normal length supply hose of
Mini Washer to one end of the water supply
hose connector.
Pull the connector latch plate down, push the
supply hose onto the adapter, and release
the connector latch plate. Make sure the
adapter locks into place.
Latch plate
Connect the additionally provided water
supply hose of the Main front-loading
washing machine to another side of the
plastic water supply hose connector and then
finally connect one side of the Short Inlet
hose (supplied in the accessory package
of the Mini Washer) to the plastic 3 way
connector and the other end to the Cold
water tap.
Cold water supply hose
••After connecting the supply hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, and etc.)
in the water lines. Let the water drain into a
bucket, and check the water temperature.
Installing the Drain Hose
Using the Drain Hose Connector
••The drain hose should not be placed higher
than 100 cm above the floor. Water in the
appliance may not drain or may drain slowly.
Connect the drain hose of the front-loading
washing machine and the Mini Washer to
the drain connector.
Insert the included band clamps on to the
ends of the two drain hoses.
Push the drain hoses firmly onto the drain
Insert the band clamp onto the drain hose
elbow. Pliers may be required to open the
clamp so it can be fitted to the rubber end of
the hose.
Band clamp
With the hose leading up from the elbow,
firmly insert the elbow onto the drain outlet on
the back of Mini Washer.
Drain hose
••Adjust the band clamps to prevent the hoses
from coming loose or leaking. Failure to do
so could result in flooding. Use of the drain
connector helps avoid siphoning, odors, or
improper draining.
Adjust the band clamp with pliers to keep the
hose securely in place to prevent leaking.
Band clamp
Leveling the Appliance
Using Anti-Slip Sheets (Optional)
If the floor is uneven, turn the adjustable feet
of the Mini Washer as required (Do not insert
pieces of wood etc. under the feet). Make
sure that all four feet are stable and resting on
the floor and then check that the appliance is
perfectly level (Use a spirit level).
••Once the appliance is level, tighten the lock
nuts up towards the base of the appliance. All
lock nuts must be tightened.
If you install the appliance on a slippery surface,
it may move because of excessive vibration.
Incorrect leveling may cause malfunction
through noise and vibration. If this occurs, install
the anti-slip sheets under the leveling feet and
adjust the level.
Clean the floor to attach the anti-slip sheets.
••Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains,
the anti-slip sheets may slip.
Adjust the level after placing the appliance in
the installation area.
Tighten all 4
lock nuts securely
Place the adhesive side of the anti-slip
sheets on the floor.
••It is most effective to install the anti-slip
sheets under the front feet. If it is difficult to
place the pads under the front feet, place
them under the back feet.
Lock nut
Diagonal Check
••When pushing down on the edges of the
top plate diagonally, the appliance should
not move up and down at all (check both
directions). If the appliance rocks when
pushing the machine top plate diagonally,
adjust the necessary foot or feet again.
This side up
Adhesive side
••After stacking Main front-loading washing
machine on to the Mini Washer, use the
leveling feet on Mini Washer to level both. The
main front-loading washing machine´s leveling
feet should already be firmly snug against
the Mini Washer and the locknuts turned
counterclockwise to secure them.
••Timber or suspended type flooring will
contribute to excessive vibration and
Ensure the appliance is level.
••Push or rock the top edges of the appliance
gently to make sure that the appliance does
not rock. If the appliance rocks, level the
appliance again.
••You can obtain anti-slip sheets from an LG
Service Centre or a Hardware store.
Using the Appliance
Choose the desired washing cycle.
••Press the cycle button repeatedly until the
desired cycle is selected.
Begin cycle.
••Press the Start/Pause button to begin the
cycle. The washing machine will agitate
briefly without water to measure the weight
of the load. If the Start/Pause button is
not pressed within 4 minutes, the washing
machine will shut off and all settings will be
lost. The machine will then begin when the
Drawer is closed.
Add softener.
••When the machine chimes for about 20
seconds toward the end of the wash, open
the Drawer, add the softener and press
Start/Pause to restart the cycle before
closing the drawer again. If no softener
is added, the machine will automatically
resume washing shortly after the Chime
End of cycle.
••When the cycle is finished, another melody
will sound. Immediately remove your
clothing from the washing machine to
reduce wrinkling and odours.
••After washing is complete, wipe off the
washing machine door, gasket and inside
the washing drum with soft dry towel for
clean washing.
Sort laundry and load items.
••Sort laundry by fabric type, soil level, colour
and load size as needed. Open the door
and load items into Mini Washer.
••Heavy and normally soiled laundry is
not suitable for this appliance. The The
maximum wash load must not exceed 2.5
Add cleaning products.
••Add the proper amount of detergent with
the detergent measuring cup directly to
the washing drum evenly. The use of
Drum only type (low sudsing) detergent is
recommended. Do not add any softening
Close the Lid by pushing it gently until it locks
into position.
Turn on the washing machine.
••Press the Power button to turn on the
washing machine.
Sorting Laundry
Look for the care label on your clothes.
••This will tell you about the fabric content of
your garment and how it should be washed.
••Symbols on the care labels.
Wash temperature
Normal machine wash
Permanent press
Hand wash
Do not wash
Caring before loading.
••Do not wash items that contain support
or memory wire such as Bras as it may
damage other clothes as well as the
washing machine and cause noise and
••Check all pockets to make sure that they
are empty. Items such as nails, hair clips,
matches, pens, coins and keys can damage
both your washing machine and your
••Close zippers, hooks and strings to make
sure that these items don’t snag on other
••Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto
stains to help lift dirt.
••If an item of clothing has a long lace
attached to it, arrange the lace so it cannot
be tangled or put it into a washing net.
Sorting laundry.
••To get the best results, sort clothes into
loads that can be washed with the same
wash cycle.
••Different fabrics need to be washed on
different cycles and spin speeds.
••Always sort dark colours from pale colours
and whites. Wash separately as dye and lint
transfer can occur causing discolouration of
white and pale garments.
••The Mini Washer is not designed to wash
normal or heavily soiled items and should
be used to wash lightly soiled and special
care items only. The maximum load must
not exceed 2.5Kg.
−−Colour (White, Lights, Darks):
Separate white fabrics from coloured
−−Lint (Lint producers, Collectors):
Wash lint producers and lint collectors
••Wash lightly soiled and special care load in
Mini Washer.
Closing the Door and Drawer
Close the washing machine Lid until it clicks.
Push the drawer completely closed.
••Do not let your hands get stuck between the
door and the washing machine, as this can
cause injury.
••Forcing the drawer or the Lid to open can
cause damage to parts, malfunction and safety
••Closing the drawer before having closed the
Lid completely may scratch the Lid’s glass.
••Ensure the drawer is pulled out completely to
prevent the Lid from contacting the Main front
load washing machine.
••The Lid lock may fail if there is too much
laundry in the machine or if the Lid is not
completely closed.
••If the product is operating or the drawer lock
, indicator is displayed, the Drawer will not
open. To open the door, press the Start/Pause
button to stop the washer, and when drawer
lock , indicator disappears, open the drawer.
Do not force the drawer and Lid open.
or a warning sign appears
on the display, close the drawer and the Lid
completely. After doing so, press the Start/
Pause button.
••If the drawer cannot be opened completely,
pull the drawer forward with a little force using
both hands.
••If power failure occurs during product
operation, the door cannot be opened. Provide
the power again or contact the LG service
Adding Cleaning Products
Adding Detergent
Detergent Dosage
Measure the detergent with the detergent
dispenser (rubber cup supplied with the washer)
pour it into the tub.
••Detergent should be used according to the
instruction of the detergent manufacturer and
selected according to type, colour, soiling of
the fabric and washing temperature.
••If too much detergent is used, too many suds
can occur and this will result in poor washing
results or cause heavy load to the motor and
induce a malfunction.
••If you wish to use liquid detergent follow
the guidelines provided by the detergent
••If too many suds occur, reduce the detergent
••Detergent usage may need to be adjusted for
ambient water temperature, water hardness,
size and soil level of the load. For best results,
avoid oversudsing.
••Refer to the label of the clothes, before
choosing the detergent and wash course.
••When using the washing machine, use
designated cold water detergent for each type
of clothing only:
−−General powdered detergents for all types of
−−Powdered detergents for delicate fabric
−−Liquid detergents for all types of fabric or
designated detergents only for wool
••For better washing performance and whitening,
use detergent with the general powdered
••Use the provided detergent measuring cup to
add only one cup of detergent.
••Less detergent is required for lightly soiled
items. Please use appropriate amount of
detergent in this Mini Washer. If you use too
much detergent, excessive bubbles will remain
after rinsing.
Adding Softeners
Adding Fabric Softener
CASE 1. When the machine chimes during
the wash:
1 Press Start/Pause to pause the cycle.
2 Slide open the drawer, open the door, and
add the liquid fabric softener.
3 Close the Lid, slide the drawer closed, and
press Start/Pause to restart the cycle.
CASE 2. If you miss the softener add point:
1 Press the Power button to interrupt the cycle.
2 Slide open the drawer, open the door, and
when the washer liquid fabric softener.
3 Close the Lid, Slide the drawer, and select the
Rinse+Spin programme.
4 Press the Start/Pause to restart the cycle.
••Do not pour fabric softener directly on the
••The softener can also be diluted with water
and added directly into the drum. Do not pour
undiluted softener directly onto clothing as it
may stain fabrics.
Adding Water Softener
••A water softener, such as anti-limescale (e.g.
Calgon) can be used to cut down on the use
of detergent in extremely hard water areas.
Dispense according to the amount specified
on the packaging. First add detergent and then
the water softener.
••Use the quantity of detergent required for soft
••Do not directly pour bleach on to the clothes.
This may cause partial discoloration and
severe damage to the load.
••Do not use chlorine bleach or acidic cleaner
when washing the laundry, as it can cause
damage to clothes such as discoloration of the
Control Panel
1 Power Button
••Press the Power button to turn the
washing machine on.
2 Start/Pause Button
••This Start/Pause button is used to start
the wash cycle or pause the wash cycle.
3 Display
••The display shows the cycle status and
estimated time remaining.
: Drawer lock indicator
: Lid lock indicator
: Child lock indicator
••If a temporary stop of the wash cycle is
needed, press the Start/Pause button.
••If you do not press the Start/Pause button
within 4 minutes of selecting a programme,
the washing machine automatically turns
off and all cycle settings are lost.
4 Programme Button
••Programmes are available according to
laundry type.
5 Options
••Use these buttons to select the desired
options for the selected programme. All
options may not be available in each
••The setting lights above the buttons
illuminate to show the current selection.
Programme Table
Washing Programme
All programmes are cold water only.
Use this programme to wash
•• Pressing the Start/Pause button without
lightly soiled normal items,
selecting a programme will cause the Light Soil
Light Soil
except delicate fabrics such as
programme to begin immediately using the
wool or silk.
default settings.
Use this programme to speed
Speed Wash up the washing time for small
•• Use very little detergent in this programme.
loads and lightly soiled clothes.
•• To reduce damage to textiles and improve
washing performance, use special neutral
Use this programme to wash
detergent for wool.
Hand Wash textiles, lingerie, or fine clothes
likely to shrink or deform.
•• To prevent damage to clothes, the drum spins
gently to the left and right for washing.
Use this programme to wash
performance garments that are
Active Wear
specially designed and treated
for sports.
Tub Clean
•• Use quantity of detergent that is appropriate for
load size.
•• Do not wash white or brightly colored laundry
with darkly colored laundry that can discharge
colors and contaminate clothes.
•• Washing can remove stains more effectively.
•• It is more effective to pre-wash laundry which is
stained with blood or milk briefly before carrying
out main washing can remove stains more
•• Suds Removing Function: If an excessive
amount of detergent is used, the Suds removing
function may operate.
Select this programme to rinse
and spin a load separately from •• Add fabric softener only.
a regular cycle.
•• Never load laundry while using Tub Clean. The
laundry may be damaged or contaminated with
cleaning products. Make sure to run the Tub
Use this function to keep the
Clean programme only when the drum is empty.
drum clean by sterilizing germs
within the drum.
•• Leave the lid open after finishing the laundry to
dry our the drum.
•• Tub Clean should be repeated monthly.
Option Programme.
Child Lock
Extra Rinse
Use this option to disable the controls. This
feature can prevent children from changing
cycles or operating the appliance.
Use this option to increase the number of rinsing
Press the Power button.
Select a washing programme.
Press the Extra Rinse button to set the
additional rinses required.
••When you press the Extra Rinse button,
the number of rinsing cycles up to 5
depending on the cycle to be added will be
Press the Start/Pause button.
Spin Only
Open the Lid and evenly load the clothes and
then close the Lid. Then press the Power button.
Select the Rinse+Spin Programme.
Press the Extra Rinse button 5 times (so that
only the Spin Indicator is lit and 8min shows
on the display).
Close the Drawer and Press the Start/Pause
button to start the Spin.
Locking the Control Panel
Press and hold the Child Lock button for
three seconds.
will appear on the display.
When the Child Lock is set, all buttons are
locked except the Power button.
••Turning off the power or completing all cycles
will not reset the child lock function. You must
deactivate child lock before you can access
any other functions.
Unlocking the Control Panel
Press and hold the Child Lock button for three
••To change the cycle or option, press the Start/
Pause button to stop operation, and then
choose the cycle or option which you wish to
Using the Smart Diagnosis™
Use this function if you need an accurate
diagnosis by an LG Electronics service
centre when the product malfunctions or fails.
Use this function only to contact the service
representative, not during normal operation.
Press the Power button to turn on the
washing machine. Do not press any other
buttons or turn the cycle selector knob.
When instructed to do so by the call centre,
place the mouthpiece of your phone close to
the Power button.
Once the countdown is over and the tones
have stopped, resume your conversation with
the call centre agent, who will then be able to
assist you using the information transmitted
for analysis.
••The Smart Diagnosis™ function depends on
the local call quality.
••The communication performance will improve
and you can receive better service if you use
the home phone.
••If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
Press and hold the Extra Rinse button for
three seconds, while holding the phone
mouthpiece to the icon or Power button.
Keep the phone in place until the tone
transmission has finished. Time remaining for
data transfer is displayed.
••For best results, do not move the phone
while the tones are being transmitted.
••If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
LG Electronics
service centre
••Unplug the washing machine before cleaning
to avoid the risk of electric shock. Failure to
follow this warning may result in serious injury,
fire, electric shock, or death.
••Never use harsh chemicals, abrasive cleaners,
or solvents to clean the washing machine.
They may damage the finish.
Cleaning Your Washing
Care After Wash
••After the cycle is finished, wipe the door and
the inside of the door seal to remove any
••Leave the door open to dry the drum interior if
it is safe to do so.
••Wipe the body of the washing machine with a
dry cloth to remove any moisture.
Cleaning the Exterior
Proper care of your washing machine can
extend its life.
Door: (Turn off the Main power to the washer
before commencing any cleaning)
••Wash with a damp cloth on the outside and
inside and then dry with a soft cloth.
••Immediately wipe off any spills.
••Wipe with a damp cloth.
••Do not press the surface or the display with
sharp objects.
Cleaning the Interior
••Use a towel or soft cloth to wipe around the
washing machine door opening and door glass.
••Care should be taken when removing items
from the tub after the wash as sharp objects
such as zippers can damage the door seal is
caution if not exercised.
••Always remove items from the washing
machine as soon as the cycle is complete.
Leaving damp items in the washing machine
can cause wrinkling, colour transfer, and odour.
••Run the Tub Clean programme once a month
(or more often if needed) to remove detergent
buildup and other residue that can cause
odors. The Tub clean reminder alert
appear on the display after a predetermined
number of washes.
Tub Clean
Cleaning the Water Inlet Filter
Use this option to keep the drum clean by
sterilizing germs within the drum when the
alert appears on the display, or as required.
••Turn off the water supply tap if the washing
machine is to be left for any length of time (e.g.
holiday), especially if there is no floor drain
(gully) in the immediate vicinity.
icon may mesh on the display when
the water pressure is weak or an inlet filter is
clogged with dirt. Clean the inlet filter.
••The inlet filter screens could be clogged by
hard water scale, sediment in the water supply,
or other debris.
Press the Power button.
Dilute 200 ml liquid chlorine bleach in 1 ℓ of
water and pour the mixture in the drum.
Press the Tub Clean button to set time
Press the Start/Pause button.
Turn off the water tap and unscrew the water
inlet hose.
Clean the filter using a medium bristle
••Do not leave the washer’s Lid, or drawer open
if there is an unsupervised child nearby.
Cleaning the Lint Filter
The filter is an important part for efficient
washing performance result, so it needs special
care from you. It is recommended that the filter
be cleaned regularly.
Pull the cap of the lint filter.
••If the lint filter is damaged, contact an LG
service centre.
••Do not operate the washing machine without
the lint filter.
••Refit the lint filter securely. Not doing so may
damage the fabrics or the washing machine.
Caution on Freezing During
••When frozen, the product does not operate
normally. Make sure to install the product
where it will not freeze during winter.
Squeeze the release tabs on the sides of the
cap and lift the cap up. Remove the lint and
rinse out the filter.
How to Keep the Product from
••After closing the tap, disconnect the cold
supply hose from the tap, and remove water
while keeping the hose facing downwards.
Supply hose
To refit, insert the lower part of the filter into
the drum and close the cap until you hear a
click sound.
How to Manage the machine in
Freezing conditions
Step 1. When the Door is Frozen
••Thaw out the door using a hot water cloth.
Step 3. When the Drain Pump is Frozen
icon may blink on the display when
drain pump problems occur, take the following
Pour 15 ℓ warm water below 50–60 °C in the
Select the Rinse+Spin programme and
press the Start/Pause button to check that
the washing machine works.
icon appears on the display, thaw
out the drain hose inner part with the hot
Step 2. When the Water Supply Hose is
icon may blink on the display when water
supply problems occur, take the following
−−Take out water supply hose and connect to
the tap and check that water comes from the
tap and supply hose.
−−Turn off the tap, and thaw out the tap and
both connection areas of supply hose of the
product using a hot water cloth.
−−Take out supply hose and immerse in warm
water below 50–60 °C.
50‒60 °C
The appliance is equipped with an automatic error-monitoring system to detect and diagnose
problems at an early stage. If the appliance does not function properly or does not function at all,
check the following before you call for service:
Diagnosing Problems
Rattling and
clanking noise
Thumping sound
Vibrating noise
Foreign objects, such as
keys, coins, or safety pins
may be in drum.
Full wash loads may produce
a thumping sound.
Wash load may be out of
Packaging materials were not
Wash load may be unevenly
distributed in the drum.
Not all leveling feet are
resting firmly and evenly on
the floor.
Floor not rigid enough.
Water leaks every
Hoses not installed correctly.
Excessive sudsing
Too much detergent or
incorrect detergent.
Clothes were not properly
••Stop washing machine, check drum for
foreign objects. If noise continues after
washing machine is restarted, call for
••If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
••Pause the cycle and redistribute the load
after the door unlocks.
••Remove packing materials
••Pause the cycle and redistribute the load
after the door unlocks.
••See Leveling the Appliance in the
Installation section.
••Make sure that the floor is solid and does
not flex.
••Check all fill and drain hose connections
to ensure that they are tight and secure.
••Reduce the amount of detergent for
lightly soiled laundry. If you use too much
detergent, excessive bubbles will remain
after rinsing.
••Always wash dark colors separately
from light colors and whites to prevent
Water leaking
Water leaks
Supply hose connection is
loose at the tap, washing
machine, or drain hose
••Check hoses and drain hose connectors
for leaks, cracks and splits.
••Tighten hose connections.
••The washing machine pumps out water
very rapidly. Check for water backing up
out of the drain pipe during drain. If water
House drain pipes are
is seen coming out of the drain, check for
proper drain hose installation and check
for restrictions in the drain. Contact a
plumber to repair drain pipe.
••Tie drain hose to supply hose or
standpipe to prevent it from coming out
Drain hose has come out
during drain. For smaller drain pipes,
of drain connector or is not
insert the drain hose into the pipe as far
inserted far enough.
as the drain hose flange. For larger drain
pipes, insert the drain hose into the pipe
2-5 cm past the flange.
••Reduce the load or use the front-loading
washing machine.
Load is too large for the
••Stop the washing machine and check the
load. Make sure the load fits loosely in the
drum and the door closes easily.
Washing machine not
••Always remove items from the washing
unloaded promptly.
machine as soon as the cycle is complete.
••The washing machine can be fully loaded,
the drum should not be tightly packed
Washing machine overloaded. but
with items. The door of the washing
machine should close easily.
••Oversudsing may create leaks, and
may be caused by the type and amount
of detergent used. Always reduce the
Oversudsing of detergent.
amount of detergent if the load is small, or
if your water is very soft. Never use more
than the maximum amount shown in the
dispenser provided.
Filter clogged.
Supply hose may be kinked.
Washing machine
not filling properly
Insufficient water supply.
door and drawer are open.
Water level is too low.
••Make sure the inlet filter on the fill valve
is not clogged. Refer to the filter cleaning
••Check that supply hose is not kinked or
••Make sure that cold water tap is turned on
all the way.
••The washing machine will not operate if
the Lid is open. Close the Lid and make
sure that nothing is caught under the Lid
preventing it from closing completely.
••The fill level is optimized for the wash
motion to achieve the best wash
Washing machine
will not operate
Control panel has powered off ••This is normal. Press the Power button to
due to inactivity.
turn the washing machine on.
Washing machine is
••Make sure cord is plugged securely into a
working outlet.
Water supply is turned off.
••Turn cold tap fully on.
••Make sure the cycle was set correctly,
Controls are not set properly.
close the door and press the Start/Pause
••Close the door and drawer make sure
Door or drawer is open.
that nothing is caught under the door
preventing it from closing completely.
••Check house circuit breakers/fuses.
Circuit breaker/fuse is
Replace fuses or reset breaker. The
washing machine will resume the cycle
where it stopped once power is restored.
••Press the Power button, then re-select the
Control needs to be reset.
desired programme and press the Start/
Pause button.
••Press the Power button then re-select the
desired programme and press the Start/
Start/Pause was not pressed
Pause button. The washing machine will
after a cycle was set.
shut off if the Start/Pause button is not
pressed within 4 minutes.
••Check another tap in the house to make
Extremely low water pressure. sure that household water pressure is
••If the washing machine has been exposed
to temperatures below freezing for an
Washing machine is too cold.
extended period of time, allow it to warm
up before pressing the Power button.
Washing machine
will not drain water
Kinked drain hose.
Drain located higher than 100
cm above the floor.
Normal and heavily soiled
Poor stain removal
Wash cycle time is
longer than usual
Musty or mildewy
odor in washing
Washing machine
chimes repeatedly
before final rinse
Previously set stains.
The washing machine
automatically adjusts the
wash time for the amount of
laundry, water pressure and
other operating conditions.
Incorrect or too much
detergent has been used.
••Ensure that the drain hose is not kinked.
••Make sure that the drain hose is no higher
than 100 cm above the bottom of the
washing machine and is no more than 1.5
m away from the washing machine.
••Use the main washing machine to wash
normal and heavily soiled loads.
••Articles that have previously been washed
may have stains that have been set.
These stains may be difficult to remove
and may require hand washing or pretreating to aid in stain removal.
••This is normal. The washing machine
adjusts cycle time automatically to
provide optimal results for the selected
programme. The time remaining shown
in the display is only an estimate. Actual
time may vary.
••This machine requires very little
detergent. Use the provided detergent
measuring cup.
Inside of drum was not
cleaned properly.
••Run the Tub clean programme regularly.
This is not an error.
••This is an alert to allow the addition of
liquid fabric softener before the final rinse.
Error Messages
••Close the drawer and press Start/Pause
button to start the cycle.
Drawer is not closed properly. ••If the drawer is closed and the drawer
lock error message is displayed, call for
••Open the drawer and make sure the
latch area is free of clothing or other
Lid is not closed properly.
••Close the Lid, shut the drawer, and press
Start/Pause to start the cycle.
••If the Lid is closed and the Lid error
message is displayed, call for service.
Water supply tap is not fully
••Make sure that the water tap is fully open.
••Make sure that the hose is not kinked
Water line hose is kinked,
or pinched. Be careful when moving the
pinched, or crushed.
washing machine during cleaning and
Water inlet filter is clogged.
••Clean the inlet filter.
••Check another tap in the house to make
sure that household water pressure
is adequate and flow is not restricted.
Water supply pressure to tap
Disconnect the supply hose from the
or house is too low.
washing machine and run a few liters of
water through the hose to flush the water
supply lines. If flow is too low, contact a
plumber to have the water lines repaired.
••Hoses designed to limit leaks can trip
Water supply connected with
falsely and prevent the washing machine
leak-limiting hoses.
from filling. The use of leak limiting hoses
is not recommended.
sure the drain hose is free of clogs,
Drain hose is kinked, pinched, ••Make
kinks, etc., and is not pinched behind or
or clogged.
under the washing machine.
Drain discharge is more than
100 cm above bottom of
washing machine.
••Adjust or repair drain. Maximum drain
height is 100 cm.
••The automatic attempt to rebalance the
UE rebalancing operation was
load was not successful. The cycle has
not successful.
been paused to allow the load to be
manually adjusted.
••Add more items to allow the washing
The load is too small.
machine to balance the loads.
Heavy articles are mixed with ••Wash articles of somewhat similar weight.
lighter items.
••Manually redistribute the load if articles
The load is out of balance.
have become tangled.
Control error.
••Unplug the power plug and call for
Water level is too high due to
a faulty water valve.
••Close the water taps, unplug the washing
machine, and call for service.
The water level sensor is not
working correctly.
••Close the water tap, unplug the washing
machine, and call for service.
A motor error has occurred.
••Allow the washing machine to stand for 30
minutes and then restart the cycle. If the
LE error code persists, call for service.
It is time to run the Tub Clean
••Run the Tub Clean programme.
There is no Main washing
machine placed on top of the
Mini Washer.
Stacking switch is not
working properly.
Drain hose, supply hose or
drain pump is frozen.
CL is not an error. This
prevents children from
changing cycles or operating
the appliance.
••Mini Washer will not operate as a
standalone unit. It must be stacked under
the matching LG front-loading washing
••The stacking switch will not operate
properly if the unit is stacked under a
non-LG appliance, or an LG appliance
manufactured before 2009.
••Thaw out the supply hose using a hot
water cloth.
••Pour warm water in the drum.
••To deactivate, press the Child lock button
for three seconds.
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