LG | K09AWN-NM11 | LG K09AWN-NM11 Owner’s Manual

ENGLISH
OWNER’S MANUAL
AIR CONDITIONER
Please read this manual carefully before operating
your set and retain it for future reference.
TYPE : WALL MOUNTED
Indoor Unit
K09AWN-NM11
K12AWN-NM11
Outdoor Unit
K09AWN-UM11
K12AWN-UM11
www.lg.com
P/NO : MFL42262860
2
TIPS FOR SAVING ENERGY
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TIPS FOR SAVING ENERGY
Here are some tips that will help you minimize the power consumption when you use the air
conditioner. You can use your air conditioner more efficiently by referring to the instructions
below:
• Do not cool excessively indoors. This may be harmful for your health and may consume more
electricity.
• Block sunlight with blinds or curtains while you are operating the air conditioner.
• Keep doors or windows closed tightly while you are operating the air conditioner.
• Adjust the direction of the air flow vertically or horizontally to circulate indoor air.
• Speed up the fan to cool or warm indoor air quickly, in a short period of time.
• Open windows regularly for ventilation as the indoor air quality may deteriorate if the air conditioner is used for many hours.
• Clean the air filter once every 2 weeks. Dust and impurities collected in the air filter may block
the air flow or weaken the cooling / dehumidifying functions.
For your records
Staple your receipt to this page in case you need it to prove the date of purchase or for warranty
purposes. Write the model number and the serial number here:
Model number :
Serial number :
You can find them on a label on the side of each unit.
Dealer’s name :
Date of purchase :
SAFETY PRECAUTIONS
3
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
Always comply with the following precautions to avoid dangerous situations and ensure peak
performance of your product.
! WARNING
It can result in serious injury or death when the directions are ignored.
! CAUTION
It can result in minor injury or product damage when the directions are ignored.
! WARNING
• Installation or repairs made by unqualified persons can result in hazards to you and others.
• Installation MUST conform with local building codes or, in the absence of local codes, with
the Nation Electrical Code NFPA 70/ANSI C1-1003 or current edition and Canadian Electrical
Code Part1 CSA C.22.1.
• The information contained in the manual is intended for use by a qualified service technician
familiar with safety procedures and equipped with the proper tools and test instruments.
• Failure to carefully read and follow all instructions in this manual can result in equipment malfunction, property damage, personal injury and/or death.
Installation
• Use a standard circuit breaker and fuse conforming with the rating of the air conditioner. Failure to do so may result in electric shock or product failure.
• Contact an authorized service center when you install or relocate the air conditioner. Failure to
do so may result in serious injury or product failure.
• Always use a power plug and socket with a ground terminal.Failure to do so may result in
electric shock or product failure
• Install the panel and the cover of the control box safely. Failure to do so may result in explosion or fire.
• Install a dedicated electric outlet and circuit breaker before you use the air conditioner. Failure
to do so may result in electric shock or product failure.
• Use a standard circuit breaker and fuse conforming with the rating of the air conditioner. Failure to do so may result in electric shock or product failure.
• Do not modify or extend the power cable. If the power cable or cord has scratches or skin
peeled off or deteriorated then it must be replaced. It may result in fire or electric shock.
• Be cautious when you unpack or install the air conditioner. Failure to do so may result in serious injury or product failure.
• Contact an authorized service center when you install or relocate the air conditioner. Failure to
do so may result in serious injury or product failure.
• Do not install the air conditioner on an unstable surface or where there may be a danger of it
falling. It may result in death, serious injury, or product failure.
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IMPORTANT SAFETY INSTRUCTIONS
4
SAFETY PRECAUTIONS
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Operation
• Do not let the air conditioner run for a long time when the humidity is very high or when a door or
window has been left open. Failure to do so may result in product failure.
• Make sure that the power cord is not pulled or damaged while the air conditioner is operating. Failure to do so may result in fire, electric shock, or product failure.
• Do not place any objects on the power cord. It may result in electric shock or product failure.
• Do not turn on or off the air conditioner by plugging in or unplugging the power plug. It may result in
fire or electric shock.
• Do not touch, operate or repair the air conditioner with wet hands. It may result in electric shock or
product failure.
• Do not place a heater or other heating appliances near the power cable. It may result in fire, electric
shock, or product failure.
• Do not allow water to run into the air conditioner. It may result in explosion or fire.
• Do not leave flammable substances such as gasoline, benzene and thinner near the air conditioner.
It may result in explosion or fire.
• Do not use the air conditioner for an extended period of time in a small place without ventilation.
Ventilate the place regularly. Failure to do so may result in explosion or fire.
• When there is a gas leak, ventilate sufficiently before using the air conditioner again. Failure to do so
may result in explosion or fire.
• Unplug the power plug if there is a noise, smell or smoke coming from the air conditioner. Failure to
do so may result in explosion or fire.
• Stop operating and close the window in strom or hurricane.If possible remove the product from the
window before hurricane arrives
• Do not touch the electrostatic filter after opening the front grille. Failure to do so may result in electric shock or product failure.
• Contact an authorized service center when the air conditioner is submerged into water due to flooding. Failure to do so may result in explosion or fire.
• Be cautious water could not enter the product
• Make sure to ventilate sufficiently when this air conditioner and a heating appliance such as a heater
are used simultaneously. Failure to do so may result in fire, serious injury, or product failure.
• Turn the main power off and unplug the power plug when you clean or repair the air conditioner.
Failure to do so may result in death, serious injury, or product failure.
• Unplug the power plug when the air conditioner is not used for an extended period of time. Failure
to do so may result in product failure.
• Do not place any objects on the air conditioner. It may result in product failure.
• For inner cleaning, contact an Authorized Service Center or a dealer.
Do not use harsh detergent that causes corrosion or damage on the unit.
Harsh detergent may also cause failure of product, fire, or electronic shock.
SAFETY PRECAUTIONS
5
• Make sure to check if there is a refrigerant leak after you install or repair the air conditioner. Failure
to do so may result in product failure.
• Install the drain hose properly for smooth drainage of condensed water. Failure to do so may result
in product failure.
• Keep level even when installing the product.
• Install the air conditioner where the noise from the outdoor unit or the exhaust gas will not inconvenience the neighbors. Failure to do so may result in conflict between neighbors.
• When transporting the equipment, there should be at least 2 or more people, or a forklift. It may result in serious injury.
• Do not install the air conditioner where it will be exposed to sea wind (salt spray) directly. It may result in product failure.
Operation
• Do not expose people, animals or plants to the cold or hot wind from the air conditioner. It may result in serious injury.
• Do not use the product for special purposes, such as preserving foods, works of art, etc. It is a consumer air conditioner, not a precision refrigeration system. It may result in death, fire or electric shock.
• Do not block the inlet or outlet of air flow. It may result in explosion or product failure.
• Do not use strong cleaning agents or solvents when you clean the air conditioner, or spray water.
Use a smooth cloth. It may result in serious injury or product failure.
• Never touch the metal parts of the air conditioner when you remove the air filter. It may result in serious injury or product failure.
• Do not place any objects on the air conditioner. It may result in product failure.
• Always insert the filter securely after cleaning. Clean the filter every two weeks or more often if
necessary.
• Do not insert hands or other objects through the air inlet or outlet while the air conditioner is operating. It may result in electric shock.
• Do not drink the water drained from the air conditioner. It may result in serious health complications.
• Use a sturdy stool or ladder when you clean, maintain or repair the air conditioner at a height. Failure
to do so may result in serious injury or product failure.
• Do not mix the batteries for the remote control with other types of batteries or mix new batteries
with used batteries. Failure to do so may result in product failure.
• Do not recharge or disassemble the batteries. Failure to do so may result in explosion, fire or serious injury.
• Stop using the remote control if there is a battery fluid leak. If your cloth or skin is exposed to the
battery fluid from a leak, wash it off with clean water. Failure to do so may result in serious injury.
• If you swallow the battery fluid from a leak, wash out the inside of your mouth thoroughly and then
consult a doctor. Failure to do so may result in serious health complications.
• Do not open or close the front panel by force during the front panel moving.
• Should open front panel after lift down front panel slowly when the product is operating.
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! CAUTION
Installation
6
TABLE OF CONTENTS
ENGLISH
TABLE OF CONTENTS
2 TIPS FOR SAVING ENERGY
3 IMPORTANT SAFETY
INSTRUCTIONS
7 BEFORE USE
14 ADVANCED FUNCTIONS
14
Changing room temperature quickly
14
Indoor air purification
14
- Auto clean operation
15
Plasma purification operation
15
Auto operation
16
Auto changeover operation
7
Components
16
°C/°F Conversion
7
Operation ranges
16
Energy saving cooling mode
8
Health care
16
Display screen brightness
9
Using the remote control
17
10
- Inserting batteries
Operating the air conditioner without the
remote control
10
- Installing the remote control holder
18
Restarting the air conditioner
automatically
11 BASIC FUNCTIONS
19 MAINTENANCE
11
Cooling your room
11
Heating your room
20
Cleaning the air filter
11
Removing humidity
20
Cleaning the honeycomb filter
12
Airing your room
20
Cleaning the Plasmaster filter
12
Adjusting the fan speed
12
Adjusting the air flow direction
12
Setting the timer
12
- Setting the current time
13
- Turning on the air conditioner
automatically at a set time
13
- Turning off the air conditioner
automatically at a set time
13
- Canceling the timer setting
13
- Setting sleep mode
21 TROUBLESHOOTING
21
Self-diagnosis function
21
Before requesting service
BEFORE USE
ENGLISH
BEFORE USE
Components
Indoor unit
Plasmaster filter
Front Panel
On/Off button
Signal receiver
Operation lamp
Honeycomb Filter
Air Filter
Plasmaster Ionizer
Air outlet
Air deflector
(vertical louver & Horizontal vane)
* The feature can be changed according to a type of model.
!
NOTE
• The number of operation lamps and their locations may vary, depending on the model of
the air conditioner.
Outdoor unit
Air inlet vents
Air outlet vents
Coolant piping
Drain hose
Connection
wire
Base plate
* The feature can be changed according to a type of model.
Operation ranges
The table below indicates the temperature ranges the air conditioner can be operated within.
Mode
Cooling
Heating
Indoor temperature
18°C~32°C
16°C~30°C
7
outdoor temperature
-10°C~48°C
-15°C~24°C
8
BEFORE USE
ENGLISH
Health care
Honey comb Filter
1 By providing maximum space with minimum material, honeycomb is the most efficient design which creates maximum
filtration space while being stable and balanced in structure.
2 Common odor filter removes ordinary odors
that cause migraine and chronic fatigue.
3 LG Virus & Allergy Safe Filter blocks neuramidase and hemagglutinin, which is activated when the virus breaks up from host
cell to proliferate.
<Plasmaster Ionizer>
Plasmaster filter
1
2
3
<Honeycomb Filter>
Tiny dust particles are incinerated and
eliminated when captured by electric field.
The plasma air purifying system can reduce microscopic contaminants and dust.
This filter removes house mites, micro
dust, and pet fur in order to protect user
from allergy and asthma symptoms
Plasmaster Ionizer
1
Plasmaster ion particles sterilize the aerial
bacteria and other harmful substances.
2 Plasmaster ion sterilize not only the air
going through the air conditioner, but all
surrounding harmful substances and even
odor.
<Plasmaster filter>
BEFORE USE
9
ENGLISH
Using the remote control
You can operate the air conditioner more conveniently with the remote control.
You will find the buttons for the additional functions bellow the down of the display screen.
Wireless remote control
Control Display
panel
screen
Display
screen
Control
panel
Description
Plasma button*:Plasmaster filter purifies
the air by removing mites, micro dust and
pet fur. Plasmaster Ionizer sterilize the aerial
bacteria and other harmful substances.
a
F
l
=
Sleep mode auto button*: Sets the
sleep mode auto operation.
e
y
Temperature adjustment buttons: Adjusts the room temperature when cooling and heating.
d
g
-
On/Off button: Turns the power on/off.
f
h
ij
k
7v
Operation mode selection button*: Selects the operation mode.
A C Cooling operation (A) / Auto operation
D B E or auto changeover (C) / Dehumidifying operation (D) / Heating operation
(B) / Air circulation (E)
N
u
Jet cooling/heating button*: Warms up
or cools down the indoor temperature
within a short period of time.
Air flow direction button: Adjusts the air
H I flow direction vertically or horizontally.
S
mn z
c
b
Indoor fan speed button: Adjusts the
fan speed.
Temperature display button: Displays
the room temperature. Press key and
hold it for longer than 5 second.
Display change °C/°F
Timer button: Sets the current time and
the start / end time.
Navigation and functions button*: Adjusts the time and sets the special
functions.
J G P J: Auto clean / G: Operates energy
saving cooling / P: Adjusts the brightness of the indoor unit display
p
-
Set/clear button: Sets or cancels functions.
r
-
Reset button: Resets the air conditioner settings.
* Some functions may not be supported, depending on the
model.
10 BEFORE USE
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Inserting batteries
Insert batteries before using the remote
control. The battery type used is AAA (1.5 V).
1 Remove the battery cover.
2 Fix the holder by fastening the 2 screws
firmly with a screwdriver or using adhered
double-sided adhesive tape.
3 Slide the remote control into the holder.
2 Insert the new batteries and make sure
that the + and - terminals of the batteries
are installed correctly.
Operating method
3 Reattach the battery cover.
!
NOTE
Point the remote control towards the signal
receiver at the bottom of the air conditioner to
operate it.
• If the display screen of the remote control starts to fade, replace the batteries.
Installing the remote control holder
Install the holder where there is no direct sunlight to protect the remote control.
1 Choose a safe and easily-accessible place.
!
NOTE
• The remote control may operate other
electronic devices if pointed towards
them. Make sure to point the remote
control towards the signal receiver of
the air conditioner.
• For proper operation, use a soft cloth to
clean the signal transmitter and receiver.
BASIC FUNCTIONS
11
ENGLISH
BASIC FUNCTIONS
Cooling your room
Removing humidity
(Cooling operation)
1 Press d to turn on the power.
2 Press f repeatedly to select the cooling
(Dehumidifying operation)
operation.
- A is displayed on the display screen.
This mode removes excess moisture from an
environment with high humidity or in the rainy
season, in order to prevent mold from setting
in. This mode adjusts the room temperature
and the fan speed automatically to maintain
the optimal level of humidity.
1 Press d to turn on the power.
2 Press f repeatedly to select the dehumidifying operation.
- D is displayed on the display screen.
3 Press u or v to set the desired temperature.
- The temperature range is 18°C - 30°C.
Heating your room
(Heating operation)
1 Press d to turn on the power.
2 Press f repeatedly to select the heating
operation.
- B is displayed on the display screen.
3 Press u or v to set the desired temperature.
- The temperature range is 16°C - 30°C
!
NOTE
• Cooling-only models do not support this
function.
!
NOTE
• In this mode you cannot adjust the room
temperature, as it is adjusted automatically. Also, the room temperature is not
displayed on the display screen.
12 BASIC FUNCTIONS
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Airing your room
(Air Circulation operation)
This mode only circulates the indoor air
without changing the room temperature. The
cooling lamp lights up in air circulation mode.
1 Press d to turn on the power.
2 Press f repeatedly to select the air circulation operation.
- E is displayed on the display screen.
Adjusting the air flow direction
1 To adjust the direction of the air flow horizontally, press i repeatedly and select
the desired direction.
- Select H to adjust the direction of the air
flow automatically.
2 To adjust the direction of the air flow vertically, press j repeatedly and select the
desired direction.
- Select I to adjust the direction of the
air flow automatically.
!
3 Press g to adjust the fan speed.
Adjusting the fan speed
1 Press g repeatedly to adjust the fan
speed.
- Select 5 if you want natural air.
The fan speed adjusts automatically.
Remark
Speed
High
Medium - High
Medium
Medium - Low
Low
Natural Wind
NOTE
• Adjusting the air flow direction vertically
may not be supported, depending on
the model.
• Adjusting the air deflector arbitrarily may
cause product failure.
• If you restart the air conditioner, it starts
to operate with the previously set direction of air flow, so the air deflector may
not match the icon displayed on the remote control. When this occurs, press
i or j to adjust the direction of the
air flow again.
Setting the timer
You can use the timer function to save energy
and to use the air conditioner more efficiently.
Setting the current time
1 Press p and hold it for longer than 3 seconds.
- The AM/PM icon flickers at the bottom of
the display screen.
BASIC FUNCTIONS 13
Canceling the timer setting
Turning on the air conditioner automatically at a set time
3 Press p.
1 Press m.
2 Press m or n to select the timer setting
to cancel.
- To cancel all timer settings, press p.
1 Press m.
- The icon below flickers at the bottom of
the display screen.
2 Press o or q to select the minutes.
3 Press p to finish.
Setting sleep mode
Use the sleep mode to turn off the air conditioner automatically when you go to sleep.
1 Press d to turn on the power.
2 Press l
3 Press o or q to select the hour
(up to 7 hours).
4 Press p to finish.
- T is displayed on the display screen in
sleep mode.
Turning off the air conditioner automatically at a set time
1 Press n.
- The icon below flickers at the bottom of
the display screen.
!
2 Press o or q to select the minutes.
3 Press p to finish.
NOTE
• In the Cooling and Dehumidifying
modes, the temperature increases by
1°C after 30 minutes and by a further
1°C after another 30 minutes for a more
comfortable sleep.
• The temperature increases with up to
2°C from the preset temperature.
• Fan speed can't be changed in case of
sleep mode. Super low fan speed is set
up at cooling and low fan speed is set
up at heating.
ENGLISH
2 Press o or q to select the minutes.
3 Press p to finish.
14 ADVANCED FUNCTIONS
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ADVANCED FUNCTIONS
The air conditioner offers some additional advanced functions.
Indoor air purification
Plasmaster Auto Cleaning
Changing room temperature
quickly
(Jet Cool/Heat operation)
This mode allows you to cool indoor air quickly
in summer or warm it quickly in winter.
1 Press d to turn on the power.
2 Press h.
- In jet cooling mode, strong air blows out
at a temperature of 18°C for 30 minutes.
- In jet heating mode, strong air blows out
at a temperature of 30°C for 30 minutes.
!
In the cooling and dehumidifying operations,
moisture is generated inside the indoor unit.
Use the auto cleaning function to remove
such moisture.
1 Press d to turn on the power.
2 Press c.
- J is displayed on the display screen.
- If you turn off the power, the fan operates for 30 minutes and the vane is almost closed. The plasmaster filter and
plasmaster ionizer also operate to purify
and sterilize inside of the indoor unit during auto clean operation.
NOTE
• In Air Circulation, Auto, or Auto
Changeover mode, this function cannot
be used.
• This function may not be supported, depending on the model.
!
NOTE
• Some buttons cannot be used while the
auto cleaning function is in operation.
ADVANCED FUNCTIONS 15
Auto operation
The Plasmaster filter developed by LG removes microscopic contaminants from the intake air completely to supply clean and fresh
air.
Ion particles from Plasmaster Ionizer developed by LG sterilize the aerial bacteria and
other harmful substances.
1 Press d to turn on the power.
2 Press a.
- F is displayed on the display screen.
(Artificial intelligence)
!
Cooling-only models
In this mode, the fan speed and the temperature adjust automatically, based on the room
temperature.
1 Press d to turn on the power.
2 Press f repeatedly to select auto operation.
- C is displayed on the display screen.
3 Press o or q to select the desired operation code if the temperature is higher or
lower than the desired temperature.
Code
2
1
0
NOTE
• You can use this function by pressing
a without turning the air conditioner
on.
• Both the plasma lamp and the cooling
lamp light up while plasma purification is
in operation.
• This function may not be supported, depending on the model.
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Plasma Purification operation
-1
-2
!
Description
Cool
Cool slightly
Maintain
room
temperature
Heat slightly
Heat
NOTE
• In this mode, you cannot adjust the fan
speed, but you can set the air deflector
to rotate automatically.
• This function may not be supported, depending on the model.
16 ADVANCED FUNCTIONS
ENGLISH
Auto Changeover operation
Energy saving cooling mode
This mode changes the operation mode automatically to maintain the set temperature
at ±2°C.
1 Press d to turn on the power.
2 Press f repeatedly to select the auto
changeover operation.
- C is displayed on the display screen.
This mode minimizes power consumption during cooling and increases the set temperature
to the optimal level for a more comfortable environment.
1 Press d to turn on the power.
2 Press f repeatedly to select the cooling
operation.
3 Press b.
- G is displayed on the display screen.
3 Press o or q to set the desired temperature.
- The temperature range is 18°C - 30°C.
4 Press g repeatedly to select the fan
speed.
!
NOTE
• This function may not be supported,
depending on the model.
°C/°F Conversion
The unit converses from °C to °F or from °F
to °C if Room Temperature KEY is pressed for
5 seconds.
!
NOTE
• During Energy Saving Cooling mode,
temperature shown at the unit display
may be different with the one shown at
remote control.
!
NOTE
• Possible, Different temperature is displayed on between remote controller
and air conditioner during operation.
Display screen brightness
You can adjust the brightness of the indoor
unit display screen.
1 Press u repeatedly to set the brightness
to the desired level.
!
NOTE
• This function may not be supported,
depending on the model.
ADVANCED FUNCTIONS 17
You can use the On/Off button of the indoor
unit to operate the air conditioner when the
remote control is unavailable. However, the
fan speed is set to high.
In case of turning On
1 Open the front panel.
- For cooling and heating models, the operation mode changes, depending on the
room temperature.
Room temp.
Set temp.
Operation
mode
Below 21°C
24°C
Heating
operation
Above 21°C
and below
24°C
23°C
Dehumidifying operation
Above 24°C
22°C
Cooling
operation
- Lift up both sides of the cover slightly.
- For cooling-only models, the temperature
is set to 22°C.
* The feature can be changed according to
a type of model.
2 Press the On/Off button.
* The feature can be changed according to
a type of model.
3 Close the front panel as soon as you turn
on/off button.
- Lift down both sides of the panel slightly.
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Operating the air conditioner
without the remote control
18 ADVANCED FUNCTIONS
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In case of turning Off
1 Close the front panel.
- Lift down both sides of the panel slightly.
Restarting the air conditioner
automatically
When the air conditioner is turned on again
after a power failure, this function restores the
previous settings. This function is a factory default setting.
Disabling auto restart
1 Open the front cover.
- Lift up both sides of the cover slightly.
2 Open the front panel.
- Lift up both sides of the cover slightly.
* The feature can be changed according to
a type of model.
2 Press the On/Off button and hold it for 6
* The feature can be changed according to
a type of model.
seconds.
- The unit will beep twice and the lamp will
blink 6 times.
3 Press the On/Off button.
* The feature can be changed according to
a type of model.
4 Close the front panel as soon as you turn
on/off button.
- Lift down both sides of the panel slightly.
* The feature can be changed according to
a type of model.
- To re-enable the function, press the On/
Off button and hold it for 6 seconds. The
unit will beep twice and the blue lamp will
blink 4 times.
!
NOTE
• If you press and hold the On/Off button
for 3 – 5 seconds instead of 6 seconds,
the unit will switch to the test operation.
• In the test operation, the unit blows out
strong air for cooling for 18 minutes and
then returns to the factory default settings.
MAINTENANCE 19
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MAINTENANCE
Clean the product regularly to maintain optimal performance and to prevent possible breakdown.
* This may not be provided, depending on the model.
Honeycomb filter
Plasmaster filter
Air filter
* The feature can be changed according to a type of model.
Item
Cleaning interval
Cleaning method
Air filter
2 weeks
See “Cleaning air filter.”
Honeycomb filter
3 months
See “Cleaning anti-allergy filter and triple filter.”
Plasmaster filter
3 months
See “Cleaning the Plasmaster filter.”
Indoor unit surface
Regularly
Use a soft, dry cloth. Do not use bleach or
abrasives.
Outdoor unit
Regularly
Use steam to clean the heat exchanger coils
and the panel vents (consult with technician).
! CAUTION
• Turn off the power and unplug the power cord before you perform any maintenance; otherwise it may cause electric shock.
• Never use water with a temperature over 40°C when clean the filters. It may cause deformation or discoloration.
• Never use volatile substances when you clean the filters. They may damage the surface of
the product.
!
NOTE
• The location and shape of the filters may differ, depending on the model.
• Make sure to clean the heat exchanger coils of the outdoor unit regularly, as dirt collected
in the coils may decrease the operational efficiency or increase energy costs.
20 MAINTENANCE
ENGLISH
Cleaning the air filter
Clean the air filter once every 2 weeks or
more if necessary.
1 Turn off the power and unplug the power
cord.
2 Open the front cover.
- Lift up both sides of the cover slightly.
4 Dry the filter in direct sunlight for 2 hours.
!
NOTE
• The location and shape of the filters may
differ, depending on the model.
Cleaning the Plasmaster filter
1 Turn off the power and unplug the power
cord.
2 Open the front cover and remove the air
filter (see “Cleaning air filter”).
3 Remove the Plasmaster filter in 10 sec* The feature can be changed according to
a type of model.
3 Hold the knob of the air filter, lift it up
slightly and remove it from the unit.
onds.
* The feature can be changed according to
a type of model.
* The feature can be changed according to
a type of model.
4 Clean the filter with a vacuum cleaner or
with warm water.
- If dirt is difficult to remove, wash the filter
in lukewarm water with detergent.
5 Dry the filter in the shade.
Cleaning the honeycomb filter
1 Turn off the power and unplug the power
cord.
2 Open the front cover and remove the air
filter (see “Cleaning air filter”).
3 Pull out the Honeycomb filter
* The feature can be changed according to
a type of model.
4 Use a vacuum cleaner to remove any dirt.
- If dirt is difficult to remove, wash the filter
with lukewarm water.
5 Dry the filter in the shade.
!
NOTE
• The location of the filters may differ, depending on the model.
• The Plasmaster filter and honeycomb filter may not be included in some model.
TROUBLESHOOTING 21
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TROUBLESHOOTING
Self-diagnosis function
This product has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor unit
will blink in 2 second intervals. If this occurs, contact your local dealer or service center.
Before requesting service
Please check the following before you contact the service center. If the problem persists, contact
your local service center.
Problem
Abnormal operating conditions.
Possible causes
Corrective action
• There is a burning
smell and a strange
sound coming from
the unit.
• Water leaks from
the indoor unit even
when the humidity
• Turn off the air conditioner, unplug the
level is low.
power cord and contact the service cen• The power cord is
ter.
damaged or generating excessive
heat.
• A switch, a circuit
breaker (safety,
ground) or a fuse is
not operated properly.
• The air conditioner
is unplugged.
• Check whether the power cord is
plugged into the outlet.
• A fuse is blown or
• Replace the fuse or check if the circuit
the power supply is
breaker has tripped.
blocked.
• Turn off the air conditioner when a power
failure occurs.
• A power failure has
occurred.
• When the power is restored, wait 3 minutes, and then turn on the air conditioner.
The air conditioner does not • The voltage is too
work.
high or too low.
• Check if the circuit breaker has tripped.
• The air conditioner
turned off automati• Press the power button again.
cally at a preset
time.
• Is the battery inserted in Remoted controler? Is the battery inserted with the
• Battery setting is
correct terminal (+)(-)?
wrong in the remote
•
Even if you check the upper lists, the aircontroller.
conditioner does not operate. Please replace new batteries.
22 TROUBLESHOOTING
ENGLISH
Problem
Possible causes
Corrective action
• Make sure that there are no curtains,
• Air is not circulatingblinds or furniture blocking the front of
properly.
the air conditioner.
• Clean the air filter once every 2 weeks.
• The air filter is dirty. • See “Cleaning Air Filter” for more information.
• In summer, it may take some time to
• The room temperacool indoor air.
ture is too high.
• In this case, select the jet cool operation
to cool indoor air quickly.
• Cold air is escaping • Make sure that no cold air is escaping
from the room.
through ventilation points in the room.
The air conditioner does not
• The desired tempergenerate cool air.
• Set the desired temperature to a level
ature is higher than
lower than the current temperature.
the set temperature.
• Avoid using a heat generator such as an
• There is a heating
electric oven or a gas burner while the air
source nearby.
conditioner is in operation.
• Air circulation operation is selected.
• In the air circulation operation, air blows
from the air conditioner without cooling
or heating the indoor air.
• Switch the operation mode to the cooling
operation.
• Outside temperature is too high.
• The cooling effect may not be sufficient.
• When the heating
mode is started.
• Vane is almost
• This symptom is normal.
closed and air flow • Please wait until the unit is preparing
does not come out.
warm air.
• Even though out• This function prepare to blow warm air.
door unit is already
begun to operate.
The air conditioner does not
generate warm air.
• Defrosting mode is
being done in the
outdoor unit.
• Outside temperature is too low.
• In heating mode, ice/frost is built up on
the coils when the outside temperature
fall down.
• This function remove a layer of frost on
the coil.
• Please wait until this operation is completed. It takes about 15 mins.
• The heating effect may not be sufficient.
TROUBLESHOOTING 23
Possible causes
• The air conditioner is suddenly
turn off.
• The timer function could be operated. If the timer function would operate, the air-conditioner can be turn
off.
• Check the timer setting is correct.
• A power failure has occurred during operation.
• There is the Auto Restart Function.
It is a default setting.
• This function can turn on the unit
automatically when the power is restored.
• If you live in frequent power failure
area, this function would be useful.
• Auto-Clean mode is being operated.
• This function is to remove the
rest of moisture indoor unit.
• Please, wait until the end of functions.
• It will be inhibit a fungal growth.
If you do not want this feature, you
can turn off to press .
The air-conditioner stops during operation.
Indoor unit is still
operating even
when the power
is being turned
off.
Corrective action
Mist is discharged
• The cooled air from the air condifrom the air outlet
tioner makes mist.
of the indoor unit.
• When the room temperature is
down, this phenomenon will disappear.
Water leaks from
the outdoor unit.
• In the heating operations, condensed water drop from the heat
exchanger.
• This symptom need to install drain
hose under the base pan.
• Contact the installer.
Operating noise
or vibration.
• Clicking sound
Clicking sound can be heard either when the unit starts or stops
due to movement of reversing
valve.
• Creaking sound
The plastic parts of the indoor
• These are normal symptoms.
unit make sound of shrinks and
• After a moment, it will be silent.
expands due to a sudden temperature change.
• The water flowing sound, Blowing sound
The flow of refrigerant through
the air conditioner is switching,
noise can be heard.
The indoor unit
gives out odor.
• The air smells bad because a
musty or cigarettes odor may be
absorbed into the indoor unit and
discharged with airflow.
• If the smell does not disappear, you
need to wash filter or heat exchanger.
• Contact the installer.
ENGLISH
Problem
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