LG T2112SSAV Owner's Manual

OWNER'S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully. This
will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
T2112SSAV
www.lg.com
MFL69823102
Rev.00_011117
TABLE OF CONTENTS
This manual is produced for a group of
products and may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS........................................................3
IMPORTANT SAFETY INSTRUCTIONS..................................................... 3
INSTALLATION.........................................................................9
Parts............................................................................................................ 9
Accessories................................................................................................. 9
Specifications............................................................................................ 10
Installation Place Requirements.................................................................11
Connecting the Supply Hose..................................................................... 12
Installing the Drain Hose........................................................................... 14
Leveling the Appliance............................................................................... 16
Assembling the Anti-Rat Cover (Optional)................................................. 16
OPERATION............................................................................17
Using the Application................................................................................. 17
Sorting Laundry......................................................................................... 18
Adding Cleaning Products......................................................................... 19
Control Panel............................................................................................. 21
Washing Programme................................................................................. 22
Option Programme.................................................................................... 24
Manual Washing........................................................................................ 26
Special Functions...................................................................................... 27
SMART FUNCTIONS..............................................................28
Using Smart ThinQ Application.................................................................. 28
Using Smart Diagnosis™.......................................................................... 30
MAINTENANCE.......................................................................31
Cleaning Your Washing Machine............................................................... 31
Cleaning the Water Inlet Filter................................................................... 32
Cleaning the Drain Pump Filter................................................................. 32
Caution on Freezing During Winter........................................................... 33
TROUBLESHOOTING............................................................34
Diagnosing Problems................................................................................ 34
Error Messages......................................................................................... 38
WARRANTY.............................................................................40
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect operation
of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
3
EN
Installation
•Never
•
attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
•This
•
appliance should only be transported by two or more people
holding the appliance securely.
•Tighten
•
the drain hose to avoid separation.
•If
• the power cord is damaged or the hole of the socket outlet is
loose, do not use the power cord and contact an authorized service
centre.
•Make
•
sure the plug is completely pushed into the outlet.
•Do
• not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind, or
rain or temperatures below freezing.
•Ventilation
•
openings must not be obstructed by a carpet.
•Do
• not plug the appliance into multiple socket outlets or extension
power cable.
•This
•
appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.
•This
•
appliance is equipped with a power cord having an equipmentgrounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed
and grounded in accordance with all local codes and ordinances.
4
EN
•Improper
•
connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
•Do
• not modify the power cord provided with the appliance.
Operation
•Do
• not use a sharp object like drill or pin to press or separate an
operation unit.
•Keep
•
the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
•Do
• not put animals, such as pets into the appliance.
•Do
• not leave the appliance door open. Children may hang on the
door or crawl inside the appliance, causing damage or injury.
•Use
•
new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
•Turn
•
off water taps to relieve pressure on hoses and valves and
to minimize leakage if a break or rupture should occur. Check the
condition of the fill hoses; they may need replacement after 5 years.
•Never
•
reach into the appliance while it is operating. Wait until the
drum has completely stopped.
•Do
• not put in, wash or dry articles that have been cleaned in,
washed in, soaked in, or spotted with combustible or explosive
substances (such as waxes, wax removers, oil, paint, gasoline,
degreasers, drycleaning solvents, kerosene, petrol, spot removers,
turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.).
Improper use can cause fire or explosion.
5
EN
•In
• case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
•Do
• not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
•If
• there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
immediately.
•If
• the drain hose or inlet hose is frozen during winter, use it only
after thawing.
•Keep
•
all washing detergents, softener and bleach away from
children.
•Do
• not touch the power plug or the appliance controls with wet
hands.
•Do
• not bend the power cable excessively or place a heavy object
on it.
•Do
• not put your hand, foot or anything under the washing machine
while the washing machine is in operation.
•The
•
hands shall not be inserted into running water-extracting drum.
•Make
•
sure that drainage is working properly. If water is not drained
properly, your floor may get flooded.
•If,
• during spinning, opening the door does not stop the drum within
about 15 seconds, immediately discontinue operating the appliance
and contact your dealer or LG Electronics service centre.
6
EN
•Do
• not use a plug socket and wiring equipment for more than their
rated capacity.
•When
•
the air temperature is high and the water temperature is low,
condensation may occur and thus wet the floor.
•Wipe
•
off dirt or dust on the contacts of the power plug.
•Under
•
certain conditions hydrogen gas may be produced in a water
heater that has not been used for two weeks or more. Hydrogen
gas can be explosive under these circumstances. If the HOT water
has not been used for two weeks or more, prevent the possibility
of damage or injury by turning on all Hot water taps and allowing
them to run for several minutes. Do this before using any electrical
appliance which is connected to the HOT water system. This simple
procedure will allow any built-up hydrogen gas to escape. Since the
gas is flammable, do not smoke or use an open flame or appliance
during this process.
Maintenance
•Remove
•
the power plug when you clean the appliance.
•Securely
•
plug the power plug in the socket outlet after completely
removing any moisture and dust.
•Do
• not spray water inside or outside the appliance to clean it.
•Never
•
unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
•Only
•
qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
7
EN
Disposal
•Before
•
discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
•Dispose
•
of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
•Remove
•
the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.
For One Valve Model
•Do
• not connect to hot water supply.
8
INSTALLATION
Parts
1 Door
2 Tempered Glass
3 Dispenser Drawer
4 Bleach Dispenser
5 Drum
6 Leveling Feet
7 Drain hose
8 Water Supply Hose
••Appearance and specifications may change without notice to improve the quality of the product.
Accessories
or
or
2 water supply hoses
(Hot + Cold)
Drain hose
or
Tie strap (Optional)
Anti-rat cover (Optional) Screw for Anti-rat cover
(Optional)
9
EN
Specifications
Model
T2112SSAV
Power Supply
Size
Product Weight
Allowable water pressure
240 V~, 50 Hz
540 mm (W) x 540 mm (D) x 945 mm (H)
41.5 kg
30 - 800 kPa
Max. capacity
12 kg
••Appearance and specifications may change without notice to improve the quality of the product.
10
EN
Installation Place
Requirements
Location
10 cm
2 cm
2 cm
Level floor : Allowable slope under the entire
appliance is 1°.
Power outlet : Must be within 1.5 meters of
either side of the location of the appliance.
••Do not overload the outlet with more than one
appliance.
Additional Clearance : For the wall, 10 cm:
rear/2 cm: right & left side.
••Do not place or store laundry products on top
of the appliance at any time.
••These products may damage the finish or
controls.
WARNING
••The plug must be plugged into an appropriate
outlet that is properly installed and grounded
in accordance with all local codes and
ordinances.
Positioning
••Install the appliance on a flat hard floor.
••Make sure that air circulation around the
appliance is not impeded by carpets, rugs, etc.
••Never try to correct any unevenness in the
floor with pieces of wood, cardboard or similar
materials under the appliance.
••If it is impossible to avoid positioning the
appliance next to a gas cooker or coal burning
stove, an insulation (85x60 cm) covered with
aluminum foil on the side facing the cooker
or stove must be inserted between the two
appliances.
••Do not install the appliance in rooms where
freezing temperatures may occur. Frozen
hoses may burst under pressure. The reliability
of the electronic control unit may be impaired
at temperatures below freezing point.
••Ensure that when the appliance is installed, it
is easily accessible for an engineer in the event
of a breakdown.
••If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
WARNING
••This equipment is not designed for maritime
use or for use in mobile installations such as
caravans, aircraft etc.
Electrical Connection
••Do not use an extension cord or double
adapter.
••Always unplug the appliance and turn off the
water supply after use.
••Connect the appliance to an earthed socket in
accordance with current wiring regulations.
••The appliance must be positioned so that the
plug is easily accessible.
••Repairs to the appliance must only be carried
out by qualified personnel. Repairs carried out
by inexperienced persons may cause injury
or serious malfunctioning. Contact your local
service centre.
11
EN
Connecting the Supply Hose
••Before connecting the water supply hose to
the water tap, check the hose type and then
choose the correct instruction.
••The water supply hose supplied may vary from
country to country. Make sure to connect the
blue supply hose to the COLD water tap, and
the orange supply hose to the HOT water tap.
••Water supply pressure must be between 30
kPa and 800 kPa (0.3 - 8.0 kgf / cm²).
••Do not strip or crossthread when connecting
supply hoses to the valve.
••If the water supply pressure is more than
800 kPa, a decompression device should be
installed.
••Periodically check the condition of the hose
and replace the hose if necessary.
Checking the Rubber Seal on the
Supply Hose
Two rubber seals are supplied with the water
supply hoses. They are used for preventing
water leaks. Make sure the connection to taps is
sufficiently tight.
Connecting Hose to Water Tap
Connecting Screw-Type Hose to Tap
with Thread
Screw the hose connector onto the water supply
tap.
Connecting One Touch Type Hose to
Tap Without Thread
1
Loose the four fixing screws.
Upper
connector
Rubber
seal
Fixing screw
Hose connector
Rubber seal
2
Remove the guide plate if the tap is too large
to fit the adapter.
Guide plate
Hose connector
Rubber seal
12
EN
3
Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the four fixing screws.
2
Remove the guide plate if the tap is too large
to fit the adapter.
Guide plate
4
Push the supply hose vertically upwards
so that the rubber seal within the hose
can adhere completely to the tap and then
tighten it by screwing it to the right.
3
Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the four fixing screws
and the adapter ring plate.
4
Pull the connector latch plate down, push the
supply hose onto the adapter, and release
the connector latch plate. Make sure the
adapter locks into place.
Plate
Supply
hose
Connecting One Touch Type Hose to
Tap Without Thread
1
Unscrew the adapter ring plate and loose the
four fixing screws.
Ring plate
Latch plate
NOTE
••After connecting the supply hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, and etc.)
in the water lines. Let the water drain into a
bucket, and check the water temperature.
13
EN
Connecting Hose to Appliance
Installing the Drain Hose
Attach the hot water line to the hot water inlet
on the back of the washing machine. Attach the
cold water line to the cold water inlet on the back
of the washing machine.
Before connecting the drain hose, check your
drain hose model and choose the correct
instruction.
NOTE
••After completing connection, if water leaks
from the hose, repeat the same steps. Use
the most conventional type of tap for the water
supply. In case the tap is square or too big,
remove the guide plate before inserting the tap
into the adaptor.
Pump Model
••The drain hose should not be placed higher
than 120 cm above the floor. Water in the
washing machine may not drain or may drain
slowly.
••Securing the drain hose correctly will protect
the floor from damage due to water leakage.
••If the drain hose is too long, do not force it
back into the washing machine. This will cause
abnormal noise.
••When installing the drain hose to a sink, secure
it tightly with string.
Laundry tub
Hose
retainer
0.9 - 1.2 m
Tie strap
0.9 - 1.2 m
NOTE
••The discharge height should be approximately
0.9 - 1.2 m from the floor.
14
EN
Non-pump Model
1
Positioning the Drain Hose
Ensure that the hose clip is set as indicated
below.
••The length of the drain hose should not exceed
3 m.
••Do not place the drain hose on a threshhold of
6 cm or more.
max. 3 m
Elbow hose
Hose clip
2
max. 6 cm
••Make sure the drain hose is not kinked.
Push the elbow hose toward the body of the
washing machine.
••The outlet of the drain hose should not be
submerged in water.
••Make sure the drain hose is not kinked.
3
To change the direction of the hose, pull out
the elbow hose and change the direction.
Repeat Step 2.
15
EN
Leveling the Appliance
If the floor is uneven, turn the adjustable feet as
required (Do not insert pieces of wood etc. under
the feet). Make sure that all four feet are stable
and resting on the floor and then check that the
appliance is perfectly level.
Assembling the Anti-Rat
Cover (Optional)
Insert the Anti-Rat cover to the assembling hole
from the front or back of the washing machine.
Type 1
Diagonal Check
••When pushing down the edges of the
appliance top plate diagonally, the appliance
should not move up and down at all (Check
both directions). If the appliance rocks when
pushing the machine top plate diagonally,
adjust the feet again.
Type 2
NOTE
••Timber or suspended type flooring may
contribute to excessive vibration and
unbalance.
••If the washing machine is installed on a raised
platform, it must be securely fastened in order
to eliminate the risk of falling off.
••If the washing machine is installed on a
uneven, weak or tilted floor causing excessive
vibration, spin failure or “UE” error can occur.
It must be placed on a firm and level floor to
prevent spin failure.
w
w
16
OPERATION
Using the Application
EN
4
Choose the desired wash programme.
••Press the Program button repeatedly until
the desired programme is selected.
5
Begin programme.
••Press the START/PAUSE button to begin
the programme. The washing machine will
agitate briefly without water to measure the
weight of the load. If the START/PAUSE
button is not pressed within 60 minutes,
the washing machine will shut off and all
settings will be lost.
6
End of programme.
••When the programme is finished, a melody
will sound. Immediately remove your
clothing from the washing machine to
reduce wrinkling.
Before the first wash, select a washing
programme (Normal, add a half load of
detergent), allow the washing machine to wash
without clothing. This will remove residue and
water from the drum that may have been left
during manufacturing.
1
2
Sort laundry and load items.
••Sort laundry by fabric type, soil level,
colour and load size as needed. Open
the door and load items into the washing
machine.
Add cleaning products and/or detergent and
softener.
••Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate
areas of the dispenser.
NOTE
••The Auto Restart function allows the
programme to restart by itself in case of power
failure. lt does from the stage where it stopped.
3
Turn on the washing machine.
••Press the POWER button to turn on the
washing machine.
or
w
17
EN
Sorting Laundry
1
3
Look for a care label on your clothes.
••This will tell you about the fabric content
of your garment and how it should be
washed.
••Symbols on the care labels.
Wash temperature
Normal machine wash
Caring before loading.
••Combine large and small items in a load.
Load large items first.
••Large items should not be more than half
the total wash load. Do not wash single
items. This may cause an unbalanced
load. Add one or two similar items.
••Check all pockets to make sure that
they are empty. Items such as nails, hair
clips, matches, pens, coins and keys can
damage both your washing machine and
your clothes.
Permanent press
Delicate
Hand wash
Do not wash
2
Sorting laundry.
••To get the best results, sort clothes into
loads that can be washed with the same
wash cycle.
••Different fabrics need to be washed at
varying temperatures and spin speeds.
••Always sort dark colours from pale
colours and whites. Wash separately as
dye and lint transfer can occur causing
discolouration of white and pale garments.
If possible, do not wash heavily soiled
items with lightly soiled ones.
−−Soil (Heavy, Normal, Light) :
Separate clothes according to amount of
soil.
−−Colour (White, Lights, Darks):
Separate white fabrics from coloured
fabrics.
−−Lint (Lint producers, Collectors):
Wash lint producers and lint collectors
separately.
18
••Close zippers, hooks and strings to make
sure that these items don’t snag on other
clothes.
••Pre-treat dirt and stains by brushing a
small amount of detergent dissolved water
onto stains to help lift dirt.
CAUTION
••Do not wash or spin any item labeled or known
to be water-proof or water-resistant, even if the
product care label on the item permits machine
washing. Failure to follow these instructions
could result in severe damage to your laundry,
your washing machine and/or property damage
as a result of abnormal vibration of the washing
machine.
−−Examples of water-proof or water-resistant
items include certain mattress pads, mattress
covers, rain gear, camping gear, skiing
apparel, outdoor gear and similar items.
EN
Adding Cleaning Products
Detergent Dosage
••Detergent should be used according to the
instruction of the detergent manufacturer and
selected according to type, colour, soiling of
the fabric and washing temperature.
••If too much detergent is used, too many suds
can occur and this will result in poor washing
results or cause heavy load to the motor.
••If you wish to use liquid detergent follow
the guidelines provided by the detergent
manufacturer.
••You can pour liquid detergent directly into the
main detergent drawer if you are starting the
cycle immediately.
••Do not use liquid detergent if you are using
Time delay, or if you have selected Pre Wash,
as the liquid may harden.
••If too many suds occur, reduce the detergent
amount.
••Detergent usage may need to be adjusted for
water temperature, water hardness, size and
soil level of the load. For best results, avoid
oversudsing.
••Refer to the label of the clothes, before
choosing the detergent and water temperature.
••When using the washing machine, use
designated detergent for each type of clothing
only:
−−General powdered detergents for all types of
fabric
−−Powdered detergents for delicate fabric
−−Liquid detergents for all types of fabric or
designated detergents only for wool
••For better washing performance and whitening,
use detergent with the general powdered
bleach.
••Detergent is flushed from the dispenser at the
beginning of the cycle.
••Dilute liquid detergent with water and pour into
the drum, start the cycle.
••Using liquid detergent without diluting, or
leaving laundry for a long time after pouring
diluted liquid detergent into the drum might
cause damage, bleaching or discoloration of
cloth.
NOTE
••Do not let the detergent harden. Doing so may
lead to blockages, poor rinse performance or
odour.
••Full load : According to manufacturer’s
recommendation.
••Part load : 3/4 of the normal amount
••Minimum load : 1/2 of full load
Adding Detergent
••Follow the detergent package directions.
Using too little detergent is a common cause of
laundry problems. Use more detergent if you
have hard water, large loads, greasy or oily
soils or lower water temperature.
••Soap flakes or granulated soap powders
should not be used in your washing machine.
When washing woolens, remember to use
detergent suitable for washing woolens.
NOTE
••Too much detergent, bleach or softener may
cause an overflow.
19
EN
Adding Fabric Softener
Adding Liquid Bleach
••Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the fabric
softener, which may stain clothes. Close the
dispenser drawer slowly.
••Check clothing care label for special
instructions and separate the laundry to be
bleached.
••Dilute liquid chlorine bleach.
••Measure the recommended amount of liquid
bleach carefully following instructions on the
bottle.
••Before starting the washing machine, pour the
measured amount of bleach directly into the
bleach dispenser. Avoid splashing or overfilling.
Powdered bleach should be mixed with water
before being poured into the dispenser.
••Do not leave the fabric softener in the
detergent drawer for more than 2 days (Fabric
softener may harden).
••Softener will automatically be added during the
last rinse cycle.
••Do not open the drawer when water is being
supplied.
••Solvents (benzene, etc.) should not be used.
NOTE
••Do not pour fabric softener directly on the
clothes.
20
NOTE
••Never pour undiluted liquid bleach directly
onto clothes or into the wash basket. This may
cause change of color or damage the laundry.
••Do not pour powdered bleach into the bleach
dispenser.
EN
Control Panel
1 POWER Button
••Press the POWER button to turn the
washing machine on.
••The power goes off automatically about 10
seconds after the wash is finished.
3 Program Button
••Programmes are available according to
laundry type.
••Lamp will light up to indicate the selected
programme.
2 START/PAUSE Button
••Press the START/PAUSE button to start
the wash cycle or pause the wash cycle.
••If a temporary stop of the wash cycle is
needed, press the START/PAUSE button.
4 Option Button
••Press buttons to select the desired options.
NOTE
••For customer safety, the door will be locked
automatically during operation. If there are
additional laundry to put in, press START/
PAUSE to unlock.
••Press START/PAUSE button again to
resume operation.
5 Display
••The display shows the settings, estimated
time remaining, options, and status
messages. When the product is turned
on, the default settings in the display will
illuminate.
••The process lamp will remain prior to it
beginning. The process lamp will blink
during that process, and the lamp will then
turn off when that process has completed.
21
EN
Washing Programme
Allergy Care
Wash cycles are designed for the best wash
performance for each type of load. Select the
programme that best matches the load contents
for maximum wash performance and fabric
care. Press the Program button to select the
desired programme. When you select a wash
programme, the light for the corresponding wash
programme will turn on.
This programme is a powerful, high temperature
programme designed specifically to reduce
certain allergens.
••Stains that can be easily removed with this
programme are milk, blood, sebum, egg.
••If only cold water is connected, it takes longer
laundry time as heating time lengthens.
••While heating, there might be water drops
at the glass of the door due to humidity
differences. Wipe it after laundry as this is
normal phenomenon.
••Be careful as the exterior of the machine is hot
by heating.
••Due to higher water temperatures used, this
programme is not recommended for wool, silk,
leather, or any other delicates or temperature
sensitive items.
Normal
Use this programme to wash normal loads.
The built-in sensor detects the size of the
load, calculating wash, rinse and, spin settings
accordingly.
••If water or wet laundry is already in the
drum before starting, the water level will be
increased.
••For lightweight bulky loads, the water level may
be too low and should be increased manually.
Whitening
Use this programme to remove stains efficiently.
Water will be heated up to about 40 °C under
this programme for the best washing result.
••This programme uses more warm water
than other programmes as it has higher set
temperature for heating.
••Stains that can be easily removed with this
programme are coffee, soda, juice, soy sauce
etc.
••If only cold water is connected, it takes longer
laundry time as heating time lengthens.
••While heating, there might be water drops
at the glass of the door due to humidity
differences. Wipe it after laundry as this is
normal phenomenon.
••Be careful as the exterior of the machine is hot
by heating.
22
Eco Wash
Use this programme to consume less water and
electricity to wash normal clothes.
Quick Wash
Use this programme to wash lightly soiled
clothes for a short time. This programme's
recommended laundry amount is under 3 kg.
Pre Wash + Normal
Use this programme to pretreat immediate stain
without handwash. It is necessary for clothes
which could smell bad without prompt laundry.
EN
School Care
Duvet
Use this programme to wash school uniform.
••This programme has a longer washing time
than the Normal programme.
••To reduce noise in spinning, this programme
uses a slow spin to extract water from the
clothes, so the clothes will have more moisture
than normal.
Use this programme to wash a blanket or
bedclothes with hand wash sign.
••Cashmere bedclothes, acrylic blanket, mixed
spinning blanket, woolen blanket, infilling
(polyester 101), and bed sheet might be
damaged by floating. Please purchase a
separate laundry net to wash.
••Separate bed clothes from general clothes. It
might cause laundry to askew and results in
abnormal washing.
••Spin dry might take longer to spread out
laundry if bedclothes are lumped to a side.
••Never wash an electric blanket and a carpet. It
cause damage to a laundry machine and the
laundry.
••Please use a laundry net to soak and sink
bedclothes that are easily inflated. It might
cause damage to laundry and machine parts if
inflated.
••Regardless of its size, we recommend to wash
one by one. If two bedclothes with different
materials are washed at a time, it might cause
abnormal spin dry due to imbalance.
Delicates
Use this programme to wash delicate fabrics
such as lingerie and woolens. Before washing,
check the care label for the washing instructions.
••This programme uses a slow spin to extract
water from laundry, so the laundry has more
moisture than normal.
••Only cold water will be used for this
programme as hot water may damage laundry.
NOTE
••Hang or lay flat to dry your delicates.
NOTE
••How to put a blanket into the drum
Below this line
23
EN
Option Programme
Wash
Spin
••Press the Wash button to change laundry time.
••Adjusting the wash level setting will modify the
cycle times and/or wash actions. Press the
Wash button until the desired wash level is
selected.
••Press the Spin button to change spin strength.
••Press START/PAUSE button to indicate
remaining time.
To use the Air Dry function
••When you select Air Dry, you can reduce the
drying time by minimizing the moisture in the
laundry.
••Press the Spin button for 3 seconds to select
and press the POWER button to deselect.
NOTE
••Always keep the laundry amount to 2 kg or less
and make sure to spread it out evenly.
••Select 60 minutes for cotton laundry and 120
minutes for synthetic fiber laundry for effective
moisture removal.
Rinse
••Press the Rinse button to change the number
of rinses.
••Use Intensive Rinse to remove detergents
more effectively.
••Press the Rinse button to start Intensive
Rinse.
time
time
times
times
times
time
24
times
times
times
Water Level
••Press the Water Level button to adjust water
level.
••It can be changed during operation.
••This machine detects the quantity of laundry
automatically, then sets Water Level. It may be
necessary to increase the water level manually
when washing bulky light weight clothes.
••When you select a wash programme, the
Water Level will be shown on the control panel.
••When Water Level is automatically detected, it
may differ depending on the quantity of laundry
even though the same Water Level is indicated
on the control panel.
EN
Steam
Soak
••Press the Steam button to use steam.
••Steam is automatically selected under the
Allergy Care programme.
••Soak can be selected to wash heavily soiled
laundry by soaking in water for some time to
remove dirt and grime.
Time Delay
••You can set a time delay so that the washing
machine will start automatically and finish after
a specified time interval.
1
Press the POWER button.
2
Select a washing programme.
3
Press the Time Delay button to set the
required Delay time.
4
Press the START/PAUSE button.
NOTE
••The delay time is the time to the end of the
programme, not the start. The actual running
time may vary due to water temperature, wash
load and other factors.
••Reservation can be made up to 18 hours by
1-hour interval up to 3 - 12 hours and 2-hour
interval for 12 - 18 hours.The Time Delay
cannot be set for less than 3 hours.
••To cancel the Time Delay function, press Time
Delay button repeatedly until the reservation is
canceled or press the POWER button to turn
off and on power.
1
Press the POWER button.
2
Select a washing programme.
3
Press the Soak button to set time required.
4
Press each of Rinse and Spin button to
select the number of Rinse and Spin.
5
Press the START/PAUSE button.
Strong Wave
••Press the Strong Wave button to control water
wave.
••Initially set at “medium” but will not be
indicated. To control wave power, press the
Strong Wave button
Tub Dry
••Press the Tub Dry button to dry the empty tub
after a wash.
25
EN
Manual Washing
When you need a Rinse/Spin, Spin, Rinse, or Wash cycle only, these can be set manually.
Rinse, Spin
3
4
5
Rinse only
Wash only
or
Press the POWER button.
1
2
Spin only
Press the Rinse
button.
Rinse and Spin
are automatically
selected.
Press the Rinse and
Spin buttons to adjust
the number of rinses
and spin times.
Press the Spin
button.
Press the Rinse
button.
Press the Spin
button to adjust spin
duration.
Press the Spin button
until the spin function
is canceled.
Press the Rinse
button to adjust the
number of rinses.
Press the Wash
button.
Rinse and Spin
are automatically
selected.
Press the Rinse
and Spin buttons
until the rinse and
spin functions are
canceled.
Press the START/PAUSE button.
NOTE
••When a Wash, Wash/Rinse or Rinse only option is selected, the water will not be drained out after
the wash is completed. If you wish to drain the water, select Spin only.
••If Rinse only is selected, the process will start from the inlet water being supplied.
••If you do not choose anything for Water Level, the water level is set automatically.
26
EN
Special Functions
Download Cycle
Child Lock
Use this function to download new and special
programmes that are not included in the
appliance's basic programmes.
••Appliances that have been successfully
registered can download a variety of special
programmes specific to the appliance.
••Only one programme can be stored on the
appliance at a time.
••Once a cycle download is completed, the
appliance keeps the downloaded programme
until you change it to a newly downloaded
programme .
Use this option to disable the controls. This
feature can prevent children from changing
programmes or operating the appliance.
Locking the Control Panel
1
Press and hold the Rinse button for three
seconds.
2
' ' and the remaining time are alternatively
shown on the display while they are locked.
••When the Child Lock is set, all buttons are
locked except the POWER button.
NOTE
••Turning off the power will not reset the child
lock function. You must deactivate child lock
before you can access any other functions.
••To see the remaining time for each process,
press one of the Wash, Rinse and Spin
buttons. The remaining time for each process
will appear for about 1 second.
Unlocking the Control Panel
Press and hold the Rinse buttons for three
seconds.
••A beeper will sound and the remaining time for
the current programme will reappear on the
display.
NOTE
••You can download a desired programme
through the 'LG Smart ThinQ' application. For
more information, refer to the 'LG Smart ThinQ'
application.
••Depending on types of the washing machines
purchased, different programmes will be
available.
••The downloadable programmes may be
different depending on the updated version of
the 'LG Smart ThinQ' app.
Remote Start
••Press the Remote Start button for 3 seconds
to operate the appliance by a smart phone.
••All buttons are locked except the POWER
button.
••The function can be cancelled by pressing the
Remote Start button for 3 seconds again.
27
SMART FUNCTIONS
Using Smart ThinQ
Application
NOTE
Installing Smart ThinQ
Search for the LG Smart ThinQ application from
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
and install the application.
Wi-Fi Function
••For appliances with the
or
EN
logo
Washer Cycle
Set or download any perferred cycle and operate
by remote control.
Tub Clean Coach
Check the appropriate Tub Clean period by
washing frequency.
Energy Monitoring
••To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
••LG Smart ThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
••The machine supports 2.4 GHz Wi-Fi networks
only.
••If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
••The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
••The network connection may not work properly
depending on the internet service provider.
••The surrounding wireless environment can
make the wireless network service run slowly.
••The application is subject to change for
appliance improvement purposes without
notice to users.
Check the energy consupmtion of the recently
used cycles and monthly average.
Smart Diagnosis™
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Settings
Various functions are available.
Push Alert
Turn on the Push Alerts to receive appliance
status notifications. The notifications are
triggered even if the LG Smart ThinQ application
is off.
28
Wireless LAN Module Specifications
Wireless module (LCW-004) Specifications
Frequency
2412 - 2472 MHz
Range
IEEE 802.11 b : 17.82 dBm
Output
Power
IEEE 802.11 g : 17.72 dBm
(max.)
IEEE 802.11 n : 16.61 dBm
EN
Open Source Software Notice
Information
Smart Diagnosis™ Using a Smart
Phone
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to [email protected]. This
offer is valid for three (3) years from the date on
which you purchased the product.
••For appliances with the
or
logo
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails.
Smart Diagnosis™ can not be activated
unless the appliance is connected to power.
If the appliance is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.
29
EN
Using Smart Diagnosis™
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information center when the appliance
malfunctions or fails. Use this function only to
contact the service representative, not during
normal operation.
1
Press the POWER button to turn on the
washing machine. Do not press any other
buttons or turn the cycle selector knob.
2
When instructed to do so by the call centre,
place the mouthpiece of your phone close to
the Smart Diagnosis™ icon.
x.
Ma
mm
10
3
Press and hold the Tub Dry button for 3
seconds.
4
Keep the phone in place until the tone
transmission has finished. Time remaining
for data transfer is displayed.
••For best results, do not move the phone
while the tones are being transmitted.
••If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
5
Once the countdown is over and the tones
have stopped, resume your conversation
with the call centre agent, who will then
be able to assist you using the information
transmitted for analysis.
30
NOTE
••The Smart Diagnosis™ function depends on
the local call quality.
••The communication performance will improve
and you can receive better service if you use
the home phone.
••If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
MAINTENANCE
WARNING
••Unplug the washing machine before cleaning
to avoid the risk of electric shock. Failure to
follow this warning may result in serious injury,
fire, electric shock, or death.
••Never use harsh chemicals, abrasive cleaners,
or solvents to clean the washing machine.
They may damage the finish.
Cleaning Your Washing
Machine
Care After Wash
••If you always use COLD water, we recommend
that a WARM or HOT wash be used at regular
intervals e.g. every 5th wash should be at least
a WARM one.
••Turn off taps to prevent the chance of flooding
should a hose burst.
••Always unplug the power cord after use.
••After the cycle is finished, wipe the door and
the inside of the door seal to remove any
moisture.
••Leave the door open to dry the drum interior.
••Wipe the body of the washing machine with a
dry cloth to remove any moisture.
Cleaning the Exterior
Proper care of your washing machine can
extend its life.
Exterior:
••Immediately wipe off any spills.
••Wipe with a damp cloth.
••Do not press the surface or the display with
sharp objects.
Dispenser Drawer:
Detergent and fabric softener may build up in
the dispenser drawer. Remove the drawer and
inserts and check for buildup once or twice a
month.
EN
Tub Clean
Tub Clean is a special cycle to clean the inside
of the washing machine. Perform this cycle
regularly.
1
Remove any clothing or items from the
washing machine.
2
Open the dispenser drawer and add
antilimescale (e.g. Calgon) to the main wash
compartment.
3
Close the dispenser drawer slowly. Close
the door.
4
Press the Program button to select Tub
clean.
5
Press the START/PAUSE button to start.
6
After the cycle is complete, leave the door
open to allow the washing machine door
opening, flexible gasket and door glass to
dry.
CAUTION
••Children should be supervised if leaving the
washing machine's door open.
NOTE
••Do not add any detergent to the detergent
dispenser drawer. Excessive suds may
generate and leak from the washing machine.
Quick Tub Clean
Use this programme to clean the inner and
outer tubs quickly. It is recommended to use this
programme before washing baby clothes.
31
EN
Cleaning the Water Inlet Filter
••Turn off the supply taps to the machine if the
washing machine is to be left for any length of
time (e.g. holiday), especially if there is no floor
drain (gully) in the immediate vicinity.
••’ ' error message will be displayed on the
control panel when water is not entering the
detergent drawer.
••If water is very hard or contains traces of lime
deposit, the water inlet filter may become
clogged. It is therefore a good idea to clean it
occasionally.
1
2
Cleaning the Drain Pump
Filter
••The drain filter collects threads and small
objects left in the laundry. Check regularly that
the filter is clean to ensure smooth running of
your washing machine.
••Empty all the water from the tub by running a
spin only cycle for a few minutes then unplug
the machine off from the power outlet socket.
1
Turn the cap on the rear of the machine
counter-clockwise and pull it out.
2
Remove any foreign objects and fluff inside
pump casing and from the filter.
3
Replace the cap. Insert the filter along the
guide ribs inside the pump casing. Filter
must face the guide ribs inside pump casing
and securely turn the cap clockwise.
Turn off the water tap and unscrew the water
supply hose.
Clean the filter using a hard bristle brush.
CAUTION
••Be careful when draining, as any residual
water may be hot.
32
EN
Caution on Freezing During
Winter
••When frozen, the product does not operate
normally. Make sure to install the product
where it will not freeze during winter.
••In case the product must be installed outside
on a porch or in other outdoor conditions, make
sure to check the following.
How to Keep the Product from
Freezing
••After closing the tap, disconnect the cold
supply hose from the tap, and remove water
while keeping the hose facing downwards.
Supply
hose
How to Handle Freezing
••When water supply problems occur, take the
following measures.
−−Turn off the tap, and thaw out the tap and
both connection areas of supply hose of the
product using a hot water cloth.
−−Take out supply hose and immerse in warm
water below 50–60 °C.
50‒60 °C
33
TROUBLESHOOTING
EN
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the
following before you call for service:
Diagnosing Problems
Symptoms
Rattling and
clanking noise
Thumping sound
Vibrating noise
Poor stain removal
34
Reason
Solution
washing machine, check drum for
Foreign objects, such as keys, ••Stop
foreign objects. If noise continues after
coins, or safety pins may be in
washing machine is restarted, call for
drum.
service.
Heavy wash loads may produce ••If sound continues, washing machine
a thumping sound.
is probably out of balance. Stop and
This is usually normal.
redistribute wash load.
Wash load may be out of
••Pause the cycle and redistribute the
balance.
load after the door unlocks.
Packaging materials were not
••Remove packing materials
removed.
Wash load may be unevenly
••Pause the cycle and redistribute the
distributed in the drum.
load after the door unlocks.
Not all leveling feet are resting ••See Leveling the Appliance in the
firmly and evenly on the floor.
Installation section.
••Make sure that the floor is solid and
Floor not rigid enough.
does not flex. See the Installation Place
Requirements section.
••Heavier soils and tougher stains may
require extra cleaning power. Select
Proper options not selected.
the Soak feature to boost the cleaning
power of the selected cycle.
••Articles that have previously been
washed may have stains that have
been set. These stains may be difficult
Previously set stains.
to remove and may require hand
washing or pretreating to aid in stain
removal.
EN
Symptoms
Staining
Water leaking
Reason
Solution
••Dispenser compartment is overfilled
causing bleach or softener to dispense
Bleach or softener dispensed
immediately. ALWAYS measure bleach
too soon.
to prevent overfilling.
••Close the dispenser drawer slowly.
Bleach or softener was added
••Always use the dispensers to ensure
directly to the wash load in the
that laundry products are properly
drum.
dispensed at the right time in the cycle.
••Always wash dark colours separately
from light colours and whites to prevent
Clothes were not properly
discoloration.
sorted.
••Never wash heavily soiled items with
lightly soiled items.
Supply hose connection
••Check hoses for leaks, cracks and
is loose at tap or washing
splits.
machine.
••Tighten hose connections.
••The washing machine pumps out water
very rapidly. Check for water backing
up out of the drain pipe during drain. If
House drain pipes are clogged.
water is seen coming out of the drain,
check for proper drain hose installation
and check for restrictions in the drain.
Contact a plumber to repair drain pipe.
••Tie drain hose to supply hose or
standpipe to prevent it from coming out
Drain hose has come out of
during drain. For smaller drain pipes,
drain or is not inserted far
insert the drain hose into the pipe as
enough.
far as the drain hose flange. For larger
drain pipes, insert the drain hose into
the pipe 2.5 - 5 cm past the flange.
A large item such as a pillow or ••Stop the washing machine and check
blanket is above the top of the
the load. Make sure the load does not
drum.
crest above the top edge of the drum.
35
EN
Symptoms
Reason
Control panel has powered off
due to inactivity.
Washing machine is
unplugged.
Water supply is turned off.
Washing machine
will not operate
36
Solution
••This is normal. Press the POWER
button to turn the washing machine on.
••Make sure cord is plugged securely into
a working outlet.
••Turn both hot and cold taps fully on.
••Make sure the cycle was set correctly,
Controls are not set properly.
close the door and press the START/
PAUSE button.
••Close the door and make sure that
Door is open.
nothing is caught under the door
preventing it from closing completely.
••Check house circuit breakers/fuses.
Replace fuses or reset breaker. The
Circuit breaker/fuse is tripped/
washing machine should be on a
blown.
dedicated branch circuit. The washing
machine will resume the cycle where it
stopped once power is restored.
••Press the POWER button, then reselect
Control needs to be reset.
the desired cycle and press the START/
PAUSE button.
••Press the POWER button then reselect
the desired cycle and press the START/
START/PAUSE was not pressed
PAUSE button. The washing machine
after a cycle was set.
will shut off if the START/PAUSE button
is not pressed within 60 minutes.
••Check another tap in the house to
Extremely low water pressure.
make sure that household water
pressure is adequate.
••If the washing machine has been
exposed to temperatures below
Washing machine is too cold.
freezing for an extended period of time,
allow it to warm up before pressing the
POWER button.
••The washing machine drum may stop
Washing machine is heating
operating temporarily during certain
the water or making steam.
cycles, while water is safely heated to a
set temperature.
EN
Symptoms
Reason
Filter clogged.
Washing machine
not filling properly
Supply hoses may be kinked.
Insufficient water supply.
Hot and cold supply hoses are
reversed.
Washing machine
will not drain water
Wrinkling
Incomplete or
no dispensing of
detergent
Musty or mildewy
odor in washing
machine
Solution
••Make sure the inlet filters on the fill
valves are not clogged.
••Check that supply hoses are not kinked
or clogged.
••Make sure that both hot and cold water
taps are turned on all the way.
••Check supply hose connections.
••Ensure that the drain hose is not
kinked.
•
•
Make sure that the drain hose is no
Drain located higher than 1.2 m
higher than 1.2 m above the bottom of
above the floor.
the washing machine.
remove items from the washing
Washing machine not unloaded ••Always
machine as soon as the cycle is
promptly.
complete.
••The washing machine can be fully
loaded, but the drum should not be
Washing machine overloaded.
tightly packed with items. The door
of the washing machine should close
easily.
•
•
Hot water rinse can set wrinkles in
Hot and cold water supply
garments. Check the supply hose
hoses are reversed.
connections.
Kinked drain hose.
Too much detergent used.
••Follow the guidelines provided by the
detergent manufacturer.
Inside of drum was not cleaned ••Run the Tub clean cycle regularly.
properly.
The load is too small.
Cycle time is longer Heavy articles are mixed with
than usual
lighter items.
The load is out of balance.
••Add more items to allow the washing
machine to balance the loads.
••Always try to wash articles of somewhat
similar weight to allow the washing
machine to evenly distribute the weight
of the load for spinning.
••Manually redistribute the load if articles
have become tangled.
37
EN
Error Messages
Symptoms
Reason
The door is not closed properly.
Door lock switch error.
Special Drain Feature.
Water supply taps are not fully open.
Water line hoses are kinked, pinched,
or crushed.
Water inlet filters are clogged.
Water supply pressure to tap or house
is too low.
Water supply connected with
leaklimiting hoses.
Foreign objects, such as coins, pins,
clips, etc., caught between the wash
plate and the inner basket.
Drain hose is kinked, pinched, or
clogged.
Drain discharge is more than 1.2 m
above bottom of washing machine.
38
Solution
••Close the door completely. If the error
code is not released, call for service.
••Check nothing is caught under the
door, including shipping materials or
lothing.
••Close the door completely. If the error
code is not released, call for service.
••If the washing machine is paused
during a cycle for a few minutes, the
cycle will be cancelled and any water
remaining in the drum will be drained.
••Fully open tap.
••Straighten the hose(s).
••Clean the inlet filters.
••Contact a plumber to have the water
lines repaired.
••Do not use leak limiting hoses.
••Turn off the washing machine and then
press the POWER button. Press the
Spin button without selecting a cycle
to drain and spin the load. When the
spin is complete, remove the clothes
and then find and remove any objects
caught in the wash plate.
••Straighten the hose(s).
••Adjust or repair drain. Maximum drain
height is 1.2 m.
EN
Symptoms
Reason
UE rebalancing operation is not
successful.
The load is too small.
Heavy articles are mixed with lighter
items.
The load is out of balance.
Control error.
Solution
••The automatic attempt to rebalance the
load was not successful. The cycle has
been paused to allow the load to be
manually adjusted.
••Add more items to allow the washing
machine to balance the loads.
••Wash articles of somewhat similar
weight.
••Manually redistribute the load if articles
have become tangled.
••Unplug the washing machine and wait
60 seconds. Reconnect power and try
again. If the error code is not released,
call for service.
Water level is too high due to a faulty
water valve.
••Close the water taps, unplug the
washing machine, and call for service.
The water level sensor is not working
correctly.
Clutch error.
••Close the water taps, unplug the
washing machine, and call for service.
••Allow the washing machine to stand for
30 minutes and then restart the cycle.
If the error code is not released, call for
service.
••Unplug the washing machine and call
for service.
Tub clean Alarm.
••Run the Tub Clean programme.
Sensor for cloth-sensing is defective.
••Manually redistribute the load if articles
have become tangled.
Motor’s revolution is too low.
Contact-point of Connector is
defective.
••Unplug the washing machine and wait
60 seconds. Reconnect power and try
again.
A motor error has occurred.
39
WARRANTY
EN
THIS LIMITED WARRANTY DOES NOT COVER:
••Service trips to deliver, pick up, or install or repair the product; instruction to the customer on
operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or
correction of unauthorized repairs/installation.
••Failure of the product to perform during power failures and interruptions or inadequate electrical
service.
••Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,
inadequate or interrupted water supply or inadequate supply of air.
••Damage resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual.
••Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of
God.
••Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the
intended purpose, or any water leakage where the unit was not properly installed.
••Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial
or industrial use, or use of accessories, components, or consumable cleaning products that are not
approved by LG.
••Damage caused by transportation and handling, including scratches, dents, chips, and/or other
damage to the finish of your product, unless such damage results from defects in materials or
workmanship and is reported within one (1) week of delivery.
••Damage or missing items to any display, open box, discounted, or refurbished Product.
••Products with original serial numbers that have been removed, altered, or cannot be readily
determined. Model and Serial numbers, along with original retail sales receipt, are required for
warranty validation.
••Increases in utility costs and additional utility expenses.
••Repairs when your Product is used in other than normal and usual household use (e.g. commercial
use, in offices and recreational facilities) or contrary to the instructions outlined in the Product’s
owner’s manual.
••Costs associated with removal of your Product from your home for repairs.
••The removal and reinstallation of the Product if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions, including LG’s owner’s and installation
manuals.
••Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.
40