LG | WD-9010SJ | LG WD-9010SJ Owner’s Manual

/WD-80480F
WD-10485F/WD-10495F
WD-9010SJ
P
roduct Features
■ Protection against creases
With the alternate rotation of the drum, creasing in the
laundry is minimized.
■ More economical by Intelligent Wash System
Intelligent Wash System detects the amount of load and
water temperature, and then determines the optimum water
level and washing time to minimize energy and water
consumption.
■ Child-Lock
The child-lock system is to be used for preventing children
from pressing any button to change the program during
operation.
■ Low noise speed control system
By sensing the amount of load and balance, it evenly
distributes load to minimize the spinning noise level.
■ Built-in Heater
Internal heater automatically heats the water to the best
temperature on selected cycles.
C
ontents
Warnings ...............................................................................................3
Specifications ........................................................................................4
Installation .............................................................................................5
Care before washing ...........................................................................11
Adding detergent.................................................................................12
Function ..............................................................................................14
How to use washer .............................................................................15
Maintenance .......................................................................................23
Troubleshooting guide ........................................................................27
2
W arnings
READ ALL INSTRUCTIONS AND EXPLANATION OF THE INSTALLATION BEFORE USE
WARNING!
For your safety, the information in this manual must be followed to minimize
the risk of fire or explosion, electric shock, or to prevent property damage,
personal injury, or loss of life.
IMPORTANT SAFETY INSTRUCTIONS
WARNING : To reduce the risk of fire, electric shock, or injury to persons when using
the washer, follow basic precautions, including the following:
• Before installation, check exterior damages. If it has,
do not install.
• Do not install or store the washer where it will
be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer
or attempt any servicing unless specifically
recommended in the user-maintenance instructions
or published user-repair instructions that you
understand and have the skills to carry out.
• Keep the area underneath and around your
appliances free of combustible materials such as
lint, paper, rags, chemicals, etc.
• Close supervision is necessary if this appliance is
used by or near children. Do not allow children to
play on, with, or inside this or any other appliance.
• Keep small animals away from the appliance.
• Do not leave the washer door open.
An open door could entice children to hang on the
door or crawl inside the washer.
• Never reach into washer while it is moving. Wait
until the drum has completely stopped.
• The laundry process can reduce the flame retardant
of fabrics.
• To avoid such a result, carefully follow the garment
manufacturer’s wash and care instructions.
• Do not wash or dry articles that have been cleaned
in, washed in, soaked in, or spotted with
combustible or explosive substances (such as wax,
oil, paint, gasoline, degreasers, dry-cleaning
solvents, kerosene, etc.) which may ignite or
explode. Oil may remain in the tub after a whole
cycle resulting in fire during drying. So, do not load
oiled clothes.
• Do not slam the washer door closed or try to force
the door open when locked. This could result in
damage to the washer.
• When the machine runs high temperature, the front
door may be very hot. Don’t touch it.
• To minimize the possibility of electric shock, unplug
this appliance from the power supply or disconnect
the washer at the household distribution panel by
removing the fuse or switching off the circuit breaker
before attempting any maintenance or cleaning.
• When unplugging power cord, do not pull out by
grasping the cord. Otherwise, the power cord may
be damaged.
• Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled, or
has missing or broken parts, including a damaged
cord or plug.
• Before discarding an old machine unplug it. Render
the plug useless. Cut off the cable directly behind
the appliance to prevent misuse.
• When a product was under water, Please call
service center. The risk of electric shock and fire.
❊ Do not push down the door excessively, when washer door open.
This could topple over the washer.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path
of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug.
The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinance.
• Do not use an adapter or otherwise defeat the grounding plug.
• If you don’t have the proper outlet, consult an electrician.
:
WARNING Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with
a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify
the plug provided with the appliance - if it does not fit the outlet, have a proper outlet installed by a qualified electrician.
3
S pecifications
Name
: Front loading washing machine
Power supply
: 220-240V~, 50Hz
Size
: 600mm(W)x600mm(D)x850mm(H)
Weight
: 67 kg
Wash capacity
: On specification label
Max.Watt
: 2100W
Wash/Rpm
: 50 rpm
Spin/Rpm
: No Spin/400/800/1000 rpm
Water consumption
: 51 
Permissible water
: 0.3 - 10kgf/cm (30~1000kPa)
2
The appearance and specifications may be varied without notice to raise the units quality.
Accessories
Inlet hose(1EA)
4
Spanner
I
nstallation
Install or store where it will not be exposed to temperatures below freezing or exposed to the weather.
Properly ground washer to conform with all governing codes and ordinances.
The base opening must not be obstructed by carpeting when the washing machine is installed on a
carpeted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other vermin,
pay particular attention to keeping the appliance and its surroundings in clean condition at all times.
Any damage which may be cause by cockroaches or other vermin will not be covered by the appliance
guarantee.
Transit bolts
The appliance is fitted with transit bolts to prevent internal damage during transport.
• Packing and all transit bolts
must be removed before using
the washer.
When unpacking the base, be
sure to remove the additional
packing support in the middle
of the base packing.
Washer
Packing Support
Base Packing
(Packing support may not
be used depending on
models.)
Removing transit bolts
1. To prevent internal damage during
transport, the special 4 bolts are
locked. Before operating the washer,
remove
the bolts along with the rubber bungs.
3. Take out the 4 bolts along with the
rubber bungs by slightly twisting the
bung. Keep the 4 bolts and the
spanner for future use.
• If they are not removed, it may cause
heavy vibration, noise and malfunction.
• Whenever the appliance is transported,
the transit bolts must be refitted.
2. Unscrew the 4 bolts with
the spanner supplied.
4. Close the holes with the caps supplied.
5
I
nstallation
Installation place requirement
Drain Hose
Washer
Laundry
Tub
approx.
2cm
Level floor :
Allowable slope under entire washer is 1˚
Power outlet :
Must be within 1.5 meters of either side of location of
washer. Do not overload the outlet with more than one
appliance.
Additional Clearance :
For wall, door and floor modeling is required.
(10cm : rear /2cm:right & left side)
Do not place or store laundry products on top of washer at
any times.
They can damage the finish or controls.
Positioning
Install the washer on a flat hard floor.
Make sure that air circulation around the washer is not impeded by carpets,rug etc.
• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar
materials under the washer.
• If it is impossible to avoid positioning the washer next to a gas cooker or coal burning
stove,an insulating(85x60cm) covered with aluminum foil on the side facing the cooker or
stove,must be inserted between the two appliance.
• The washer must not be installed in rooms where the temperature can drop below 0°C.
• Please ensure that when the washer is installed, it is easily accessible for the engineer in
the event of a breakdown.
• With the washer installed adjust all four feet using the transit bolt spanner provided
ensuring the appliance is stable, and a clearance of approximately 20mm is left between
the top of the washer and the underside of the work-top.
6
I
nstallation
■ Electrical connection
1. Do not use an extension cord or double adapter.
2. If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or similarly
qualified person in order to avoid a hazard.
3. Always unplug the machine and turn off the water supply after use.
4. Connect the machine to an earthed socket in accordance with current wiring regulations.
5. The appliance must be positioned so that the plug is easily accessible.
• Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious malfunctioning. Contact your local service center
• Do not install your washing machine in rooms where temperature below freezing may occur. Frozen hoses may burst
under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
• If the appliance is delivered in the winter months and temperatures are below freezing : Place the washing
machine at room temperature for a few hours before putting it into operation.
CAUTION
CAUTION concerning the Power Cord
Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit
which powers only that appliance and has no additional outlets or branch circuits. Check the
specification page of this owner's manual to be certain.
Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords,
frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions
could result in electric shock or fire. Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have
the cord replaced with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched,
closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where
the cord exits the appliance.
■ Washing Machine is to be connected to the water mains using new hose-sets and old hose-sets should
not be used.
■ Connecting water supply hose
Water supply pressure must be between 30kPa and 1000kPa
(0.3~10kgf/cm2)
Don’t strip or crossthread when connecting Inlet hose to the valve.
If the water supply pressure is more than 1000kPa, a decompression
device should be installed.
• Two rubber seals are supplied with the water inlet hoses. They
are used for preventing water leaks.
• Make sure the connection to taps is tight enough.
Hose connector
Rubber seal
NOTE
• Periodically check the condition of the hose and replace the
hose if necessary.
• Make sure that there is no kink on the hose and that it is not
crushed.
After completing connection, if water leaks from the hose, repeat the same steps. Use the most conventional type
of faucet for water supply. In case the faucet is square or too big, remove the spacing ring before inserting the
faucet into the adaptor.
7
nstallation
I
Normal Tap without thread & screw type inlet hose
1. Unscrew the fixing screw to
attach the tap.
2. Push the connector up till the
rubber packing is in tight contact
with the tap. Then tighten the 4
screws.
3. Push the water supply hose
vertically upwards so that the
rubber packing within in the
hose can adhere completely to
the tap and then tighten it by
screwing it to the right.
Normal Tap without thread & one touch type inlet hose (Single inlet models)
1. Untighten the upper connector
screw.
Upper
Connector
Fixing screw
Rubber
packing
Middle
connector
• In case the diameter of the tap is
large remove the guide plate.
Guide plate
2. Push the upper connector up till 3. Connect the water supply hose
the rubber packing is in tight
contact with the tap. Then
tighten the 4 screws.
Upper
Connector
Rubber packing
Plate
Upper
Connector
Water supply
hose
Middle
connector
• Turn the middle connector not
to have water leaked.
Connector
to the middle connector,
pushing the plate down.
• Make sure that the rubber seal
is inside the hose connector.
• To separate the water supply
hose from the middle connector
shut off the tap. Then pull the
inlet hose down, pushing the
plate down.
Used the horizontal tap
Horizontal tap
Hose connector
Rubber seal
Extension tap
Square tap
8
• Make sure that there are no
kinks in the hose and that it is
not crushed.
I
nstallation
This equipment is not designed for maritime use or for use mobile installations such as
caravans, aircraft etc.
Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday), especially if
there is no floor drain(gully) in the immediate vicinity.
When disposing of the appliance, cut off the mains cable, and destroy the plug Disable the door
lock to prevent young children being trapped inside.
Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of
suffocation!
Keep all packaging well away from children
Installation of drain hose
• When installing the drain hose sink,
secure it tightly with a string.
• Proper securing of the drain hose will
protect the floor from damage due to
water leakage.
• The drain hose should not be placed
higher than 100 cm above the floor.
Water in the washer does not drain or
drains slowly.
• Proper securing of the drain hose will
protect the floor from damage due to
water leakage.
• When the drain hose is too long, do not
force back into the washer.
This will cause abnormal noise.
9
I
nstallation
Level adjustment
1. Adjusting the washing machine level properly prevents excessive noise
and vibration.
Install the appliance on a solid and level floor surface, preferably in a
corner of the room.
NOTE
Timber or suspended type flooring may contribute to excessive
vibration and unblance errors.
2. If the floor is uneven, adjust the adjustable feet as required. (do not insert
pieces of wood etc. under the feet)
Make sure that all four feet are stable and resting on the floor and then
check that the appliance is perfectly level. (use a spirit level)
After the washer is level, tighten the lock nuts up towards of the base of the
washer. All lock nuts must be tightened.
In the case that the washing machine is installed on a raised
platform, it must be securely fastened in order
to eliminate the risk that it might fall off.
❊ Diagonal Check
When pushing down the edges of the washing machine top plate diagonally, the
machine should not move up and down at all. (Please, check both of two
directions)
If machine rocks when pushing the machine top plate diagonally, adjust the
feet again.
NOTE
Concrete floors
• The installation surface must be clean, dry and level.
• Install washer on a flat hard floor.
Tile floors (Slippery floors)
• Position each foot on the Tread Mate and level the machine to suit. (Cut Tread Mate into 70x70 mm
sections and stick the pieces on to the dry tile where machine is to be placed.)
Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.
Wooden floors (Suspended floors)
Rubber Cup
• Wooden floors are particularly susceptible to vibration.
• To prevent vibration we recommend you place rubber cups under each foot,
at least 15mm thick under the washer, secured to at least 2 floor beams with screws.
• If possible install the washer in one of the corners of the room, where the floor is more stable.
Insert the rubber cups to reduce vibration.
You can obtain the rubber cups (p/no.4620ER4002B) from the LG spares dept.
Important!
• Proper placement and levelling of the washer ensure long,regular and reliable operation.
• The washer must be absolutely horizontal and stand firmly in position.
• It must not “Seesaw” across corners under load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may occur.
10
C
are before washing
Before the first washing
Select a cycle (COTTON 60°C, add a half load of detergent) allow the unit to wash
without clothing. This will remove residues and water from the drum that may have been left
during manufacturing.
Caring before washing
1. Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your garment and
how it should be washed.
2. Sorting
To get the best results, Sort clothes into loads that can be washed with the same wash cycle.
Water temperature and spin speed and different fabrics need to be washed in different ways.
Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can
occur causing discoloration of white etc. If possible, do not wash heavily soiled items with lightly
soiled one.
Soil (Heavy, Normal, Light)
Separate clothes according to amount of soil.
Color (White, Lights, Darks)
Separate white fabrics from colored fabrics.
Lint (Lint producers, Collectors)
Wash lint producers and lint collectors
separately.
3. Caring before loading
Combine large and small items in a load. Load large items first. Large items should not be more than half
the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
• Check all pockets to make sure that they
are empty. Items such as nails, hair clip,
matches, pens, coins and keys can damage
both your washer and your clothes.
• Close zippers, hooks and strings to
make sure that these items don’t
snag on other clothes.
• Pre treat dirt and stains by brushing a little
detergent dissolved in water onto stains like
collars and cuffs to help shift dirt.
• Check the folds of the flexible gasket (gray) and
remove any small articles,if any.
• Check inside of the drum and remove any left
items in it for next wash cycle.
• Remove any clothing or items on the flexible
gasket to prevent clothing and the gasket
damages.
11
A dding detergent
■ Adding detergent and fabric softener
1. The Dispenser Drawer
• Main wash only ➔
MAX
• Pre Wash + Main Wash ➔
max
2. Adding Fabric Softener
• Do not exceed the maximum fill
line. Overfilling can cause early
dispensing of the fabric softener
which could stain clothes.
• Do not leave the fabric softener in
the detergent drawer for more than
2 days.
(Fabric softener could harden)
• Softener will automatically be
added during the last rinse cycle.
• Do not open the drawer when water
is supplied.
• Solvents(benzene, etc) are not
allowable.
NOTE
12
Do not pour fabric softener
directly on the clothes
A dding detergent
3. Detergent dosage
• The detergent should be used according to the
instruction of the detergent manufacture.
• If too much detergent is used, too many suds
can occur and this will decrease the washing
result or cause heavy load to the motor.
• Use powder detergent only for the front
loading washer.
❇ If suds occur too much, pleas reduce the
detergent amount.
• Detergent usage may need to be adjusted
for water temperature, water hardness,
size and soil level of the load. For best
results, avoid oversudsing.
❋ Tips
Full load : according to
manufacturer’s recommendation.
Part load : 3/4 of the normal
amount.
Minimum load : 1/2 of full load.
• Detergent is flushed from the dispenser
at the beginning of the cycle.
5. Using the Tablets
1) Open the door and Tablets into the
drum.
MAX
4. Water softener
max
2) Load the laundry into the drum.
• A water softener, such as Anti limescale
(Clagon) can be used to cut down on the
use of detergent in extremely hard water
areas. Dispense according to the amount
specified on the packaging.
First add detergent and then the water
softener.
3) Close the door.
• Use the quantity of detergent as for soft
water.
13
H ow to use washer
5
8
(1) Button : Power
(4) Button : Temp.
(7) Button : Time
(2) Program
(5) Child Lock
(8) Button : Spin
(3) Button : Start / Pause
(6) Button : Option
1. Cotton automatically
selected upon power on.
2. Manual Selecting
• Press the Power button to start.
• Press the Power button to start.
• Press the Start/Pause button.
- Rinse : 3 times
• Select the conditions which you want to
use, by turning the program dial and
pressing each button.
For selecting the each conditions, please refer
to the page17~page22
- Spin : 1000 rpm
• Press the Start/Pause button.
• Initial conditions
- Wash : main wash
- Water temperature : 60˚C
- Program : Cotton
16
H ow to use washer
Power
Program
1. Power
• Press the Power button to turn power on
and off
• To cancel the Time Delay function, the
power button should be pressed.
2. Initial Program
• When the Power button is pressed, the
washer is ready for Cotton program.
And the other initial conditions as
follows.
• So, if you want to advance into the
washing cycle without changing the
program, just press the Start/Pause
button and then the washer will proceed.
Initial program
- Cotton Program / Main wash /
Normal Rinse / 1000 rpm / 60˚C
• 8 programs are available according to the
laundry type.
• Lamp will light up to indicate selected
program.
• When Start/Pause button is pressed, the
Cotton program is automatically selected.
- By turning the Program dial, the program is
selected in order of
“Cotton – Baby Care – Synthetic – Delicate
– Hand Wash/Wool – Quick 30 –
Rinse+Spin – Favorite ”.
Regarding to the laundry type for each program
Please refer to the page14.
17
H ow to use washer
Start/Pause
Option
1. Start
• This Start/Pause button is used to start
wash cycle or pause the wash cycle.
2. Pause
• By pressing the Option button, all Option
functions may be selected.
1. Rinse+
• If temporary stop of wash cycle is needed,
press the Start/Pause button.
• When in Pause, the power is turned off
automatically after 4 minutes.
• NB. The door will not open before 1 to 2
minutes when Pause is selected,
or at the end of the wash cycle.
• Used to additional rinse, which may
assist in removing traces of detergent
residue.
• By selecting Rinse+ function, the rinse
time and the rinse water are increased.
2. Pre Wash
Door Lock
• If the laundry is heavily soiled, “Pre Wash”
course is effective.
3. Crease Care
• If you want to prevent crease, select this
button with spin speed.
• Lights whenever the door of the washer
is locked.
• The door can be unlocked by pressing
the Start/Pause button to stop the
washer.
• The door can be opened after a short
delay.
4. Bio
• If you want to eliminate protein stains
(milk, blood, chocolate...), you may select
Bio function by pressing the option button.
NB. You can select Bio function when
temperature is higher than 60°C in
Cotton, Baby Care and Synthetic.
The required lamp will light up for
identification.
18
H ow to use washer
Child Lock
Time
If you choose to lock the buttons on the
control assembly to prevent tampering this
function may be selected.
• Child Lock can be set by pressing the
Temp. button and Option button
simultaneously. (About three seconds)
1. Time Save
• This option can be used to reduce the
time of a wash program.
• To use this option press the Time Save
button once before the wash program is
started.
• When child lock is set, all buttons are locked
except for power button.
• To deactivate Child Lock system, press
Temp. and Option buttons simultaneously
again. (About three seconds)
• This option is not available with
Quick 30 program.
• To change to the desired program, whilst
in child lock mode.
1. Press both Temp. and Option together
once again. (About three seconds)
2. Press the Start/Pause button.
3. Select the desired program and press the
Start/Pause button again.
• The child lock can be set at any time and it
is automatically canceled when operational
errors occur. Also Child Lock works when
power is off.
19
H ow to use washer
2. Time Dealy
Preparing washing before starting
“Time Delay”
- Turn on the water tap.
- Load laundry and close the door.
- Place the detergent and fabric softener in
the drawer.
• How to set “Time Delay”
- Press Power button.
- Turn the Program dial to select
the program you require.
- Press Time Delay button and set the
desired time.
- Press the Start/Pause button.
(“:” blinks.)
• If Time Delay button is pressed, “3:00” is
displayed. The maximum delayed time is
19 hours and the minimum time is
3 hours.
• Each pressing of the button advances on
time delay by one hour.
• To cancel the time delay, press the Power
button.
• Time Delay is ‘expected time’ from the
present to the completion of washing cycle
or selected process (Wash, Rinse, Spin).
• According to the condition of water supply
and temperature, the delayed time and the
actual washing time may vary.
20
Water Temp.
• By pressing the Temp. button, the water
temperature can be selected.
- Cold
- 30˚C / 40˚C / 60˚C / 95˚C
• Water temperature can be selected
according to the program.
The required temperature lamp will light up for
identification.
For the more detailed information, please refer
to the page14.
H ow to use washer
Spin
Favorite
• Favorite program is function usage
memory on process washing. If you
have to use this all function again,
Favorite function help to easy washing
process.
1. Normal Program
• After selecting the spin course, the spin speed
can be chosen by pressing the spin button.
1. Spin selection
• Spin Speed is available according to
the program as follows.
- Cotton, Synthetic, Hand Wash/Wool,
Rinse+Spin, Quick 30, Baby Care
Rinse Hold – No Spin – 400 – 800 – 1000
- Delicate
Rinse Hold – No Spin – 400 – 800
• After select Cotton program and push Start
the program as follows. Favorite program
will be memo Cotton program after program
is finished 1 time. Next time use Favorite
program and push Start Button.
2. Favorite Program
2. No spin
• If No spin is selected, the washer stops
after draining water.
3. Rinse Hold
• Rinse Hold is selected by pressing the
spin button repeatedly this function
leaves clothes in the machine;
suspended in the water after a rinse
without entering into spin.
• To proceed through to a drain or spin,
once the rinse hold function is completed
using to Program dial and Spin button to
the required program.
(Spin)
The required lamp will light up for
identification.
• After push ON/OFF button, choose Favorite
program, set program and push Start Button.
Favorite program will be memo all program.
Next time use Favorite program and push
Start Button.
**This program will memo previous program only
21
H ow to use washer
Display
3. Completion of washing
1. Special function display
• When washing cycle is completed,
“
” is displayed on the “Multi
display”.
• When child lock is selected, the
“
” is displayed.
4. Time left
• When time delay is selected, it shows the
remaining time to finish the selected
program.
• During washing cycle, the remaining
washing time is displayed.
2. Self diagnosis display
• If the machine encounters a fault during
operation, the associated fault will be
displayed.
“
” : Water pressure sensing error
“
” : Problem of overfilling water
“
” : Door is not closed
“
” : Water inlet trouble
“
” : Drainage trouble
“
” : Unbalanced load
“
” : Water temperature trouble
If these error letters are displayed, please refer
to the troubleshooting page27 and follow the
guide.
22
• Recommended program by
manufacturer.
( ) : WD-K1087TP
- Cotton :
around 60 C 3 hours and 21 minutes
around 95 C 2 hours and 57 minutes
- Synthetic :
around 2 hours and 10 minutes
- Quick 30 : around 30 minutes
- Rinse+Spin : around 22 minutes
- Hand Wash/Wool :
around 1 hour and 9 minutes
- Delicate :
around 1 hour and 3 minutes
- Baby Care :
around 3 hours and 11 minutes
(around 2 hours and 56 minutes)
- Favorite : • The washing time may vary by the
amount of laundry, water pressure,
water temperature and other washing
conditions.
• If an unbalanced load is detected or if
the suds removing program operates,
the wash time may be extended.
(Max. increasing time is 45 minutes.)
M aintenance
❋ Before cleaning the washer interior, unplug the electrical power cord to avoid electrical
shock to avoid electrical shock hazards.
❋ When disposing of the appliance, cut off the mains cable, and destroy the plug Disable
the door lock to prevent young children being trapped inside.
The water inlet filter
-"
" error message will blink on the control panel when water does not enter the
detergent drawer.
- If water is very hard or contains traces of lime deposit, the water inlet filter may
become clogged.
It is therefore a good idea to clean it from time to time.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle
brush.
4. Tighten up the inlet hose.
23
M aintenance
The drain pump filter
❋ The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.
! CAUTION
First drain using the drain hose and then open the pump filter to
remove whatever any threads or objects.
Be careful when draining if the water is hot.
❋ Allow the water to cool down before cleaning the drain pump, carrying out
emergency emptying or opening the door in an emergency.
1. Open the lower cover cap (
) by using
a coin.
Drain plug ( ) to pull out the hose.
001
1
2. Unplug the drain plug (
), allowing the
water to flow out. At this time use a
vessel to prevent water flowing on to the
floor. When water does not flow any
more, turn the pump filter ( ) open to
the left.
3
2
3. Remove out any foreign material from
the pump filter (
).
4. After cleaning, turn the pump filter (
)
clockwise and insert the drain plug ( )to
the original place. close the lower cover
cap.
3
2
24
M aintenance
■ Dispenser drawer
❋ After a while detergents and fabric softeners leave a deposit in the drawer.
• It should be cleaned from time to time with a jet of running water.
• If necessary it can be removed completely from the machine by pressing the catch
downwards and by pulling it out.
MAX
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.
MAX
max
max
■ The drawer recess
❋ Detergent can also accumulate inside the recess which should
be cleaned occasionally with an old toothbrush.
• Once you have finished cleaning, replace the drawer and run a
rinse cycle without laundry.
■ The washing drum
• If you live in a hard water area, limescale may continuously build up in places where it cannot be
seen and thus not easily removed.
Over time the build up of scale clogs appliances, and if it is not kept in check these may have to
be replaced.
• Although the washing drum is made of Stainless steel, specks of rust can be caused by small
metal articles (paper clips, safety pins) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descaling agents, dyes or bleaches, make sure they are suitable for washing machine
use.
❋ Descaler may contain chemicals that may damage part of your washing machine.
❋ Remove any spots with a stainless steel cleaning agent.
❋ Never use steel wool.
25
M aintenance
■ Cleaning your washer
1. Exterior
Proper care of your washer can extend its life.
The outside of the machine can be cleaned with warm water and a neutral non abrasive
household detergent.
Immediately wipe off any spills. Wipe with damp cloth.
Try not to hit surface with sharp objects.
❋ IMPORTANT: Do not use methylated spirits, diluents or similar products.
2. Interior
Dry around the washer door opening, flexible gasket and door glass.
Run washer through a complete cycle using hot water.
Repeat process if necessary.
NOTE
Remove hard water deposits using only cleaners labeled as washer safe.
■ Cold condition
If the washer is stored in an area where freezing may occur or moved in freezing
temperatures, follow these instructions to prevent damage to the washer:
1. Turn off water supply tap.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug electrical cord into a properly grounded electrical outlet.
4. Add 1gallon(3.8L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash drum.
Close the door.
5. Set spin cycle and let washer spin for 1minute to drain out all water.
Not all of the RV antifreeze will be expelled.
6. Unplug electrical power cord, dry the drum interior, and close the door.
7. Remove dispenser drawer drain and dry excessive water from the compartments.
8. Store washer in an uprignt position.
9. To remove antifreeze from washer after storage, run empty washer
through a complete cycle using detergent. Do not add wash load.
26
T
roubleshooting guide
❋ This washing machine is equipped with automatic safety functions which detect and diagnose faults at an
early stage and react appropriately
When the machine does not function properly or does not function at all, check the following points before
you contact your service provider.
Symptom
Possible Cause
Solution
Rattling and
clanking noise
• Foreign objects such as coins or
safety pins maybe in drum or
pump.
Stop washer and check drum
and drain filter.
If noise continues after washer
is restarted, call your authorised
service centre.
Thumping sound
• Heavy wash loads may produce
a thumping sound. This is usually
normal.
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
Vibrating noise
• Have all the transit bolts and
packing been removed?
• Are all the feet resting firmly on
the ground?
If not removed during
installation. Refer to Installation guide
for removing transit bolts.
Wash load may be unevenly
distributed in drum. Stop washer and
rearrange wash load.
Water leaks.
• Fill hoses or drain hose are loose
at tap or washer.
Check and tighten hose connections.
• House drain pipes are clogged.
Unclog drain pipe. Contact plumber
if necessary.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Oversudsing
Water does not enter
washer or it enters
slowly
Water in the washer
does not drain or
drains slowly.
• Water supply is not adequate in
area.
Check another tap in the house.
• Water supply tap is not
completely open.
Fully open tap.
• Water inlet hose(s) are kinked.
Straighten hose.
• The filter of the inlet hose(s)
clogged.
Check the filter of the inlet hose.
• Drain hose is kinked or clogged.
Clean and straighten the drain hose.
• The drain filter is clogged.
Clean the drain filter
27
roubleshooting guide
T
Symptom
Washer does not start
Possible Cause
• Electrical power cord may not
be plugged in or connection
may be loose.
Make sure plug fits tightly in wall
outlet.
• House fuse blown, circuit
breaker tripped,or a power
outage has occurred.
Reset circuit breaker or replace fuse.
Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
• Water supply tap is not turned
on.
Washer will not spin
Solution
❋ Check that the door is firmly
shut.
Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may take
a few moments before the clothes
washer begins to spin. The door
must lock before spin can be
achieved.
Door does not open
Once started, the door can not be
opened for safety reasons.
Wait one or two minutes before
opening the door to give the electric
locking mechanism time to release.
Wash cycle time
delayed
The washing time may vary by the
amount of laundry, water
pressure, water temperature and
other usage conditions.
If the imbalance is detected or if the
suds removing program works, the
wash time shall be increased.
28
T
roubleshooting guide
Symptom
Possible Cause
Solut ion
• Water supply is not adequate in area.
• Water supply taps are not completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
Clean and straighten the drain hose.
Clean the drain filter.
• Load is too small.
• Load is out of balance.
• The appliance has an imbalance detection
and correction system. If individual heavy
articles are loaded (ex. bath mat, bath robe,
etc.) this system may stop spinning or even
interrupt the spin cycle altogether.
• If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry to
balance the load and repeat the spin cycle.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning
• Is the door opened?
Close the door.
If “
” is not released, call for
service.
Unplug the power plug and call for
service.
• Water overfills due to the faulty water valve. Close the water tap.
Unplug the power plug.
Call for service.
• Water level sensor has malfunctioned.
• Motor over load.
• Motor over load.
29
T
erms of Warranty
What Is Not Covered:
• Service trips to your home to teach you how to use the product.
• If the product is connected to any voltage other than that shown on the rating plate.
• If the fault is caused by accident, neglect, misuse or Act of God.
• If the fault is caused by factors other than normal domestic use or use in accordance
with the owner's manual.
• Provide instruction on use of product or change the set-up of the product.
• If the fault is caused by pests for example, rats or cockroaches etc..
• Noise or vibration that is considered normal for example water drain sound, spin
sound, or warming beeps.
• Correcting the installation for example, levelling the product, adjustment of drain.
• Normal maintenance which recommended by the owner's manual.
• Removal of foreign objects / substances from the machine, including the pump and
inlet hose filter for example, grit, nails, bra wires, buttons etc.
• Replace fuses in or correct house wiring or correct house plumbing.
• Correction of unauthorized repairs.
• Incidental or consequential damage to personal property caused by possible defects
with this appliance.
• If this product is used for commercial purpose, it is not warranted.
(Example : Public places such as public bathroom, lodging house, training
center, dormitory)
If the product is installed outside the normal service area, any cost of
transportation involved in the repair of the product, or the replacement of a
defective part, shall be borne by the owner.
30
P/No.: MFL39867402
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